The best place to find hotel jobs in South East Asia!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Secluded Bali Villas

Job Description

Are you hands-on, detail-oriented professional person to lead operations and team culture across our premium villas in Berawa and Seminyak? If you thrive on delivering authentic luxury hospitality and leading an on-the-ground team, this role is for you.

What You’ll Do

• Take ownership of the guest journey from pre-arrival to departure, tailoring stays to individual preferences and handling special requests smoothly.

• Support, schedule, and mentor team members across Housekeeping, F&B, Maintenance, and Pool/Gardening.

• Direct daily villa operations, keep property presentation flawless, and handle any operational issues on the spot.

• Manage stock levels, equipment condition, and operational supplies to keep everything running without a hitch.

What We’re Looking For

• 5+ years of proven leadership in villa or hotel management.

• Fluent in spoken and written English.

• Strong problem-solving skills with a calm, effective approach under pressure.

• A sharp eye for luxury service details and property upkeep.

• Flexibility to adapt work hours based on guest occupancy and needs.

What We Offer

• Salary Range: IDR 7,000,000 - 8,000,000 / month

• Service Perks: 20% villa charge on F&B sales

• Government Benefits: THR allowance + BPJS Kesehatan & Ketenagakerjaan

• Growth & Rest: Annual salary reviews and 12 days paid annual leave

• Work Environment: A supportive, steady, and professional team atmosphere

Ready to Join Us? Send your CV and a quick note introducing yourself. We look forward to meeting you!

Leafy's Krui

Job Description

About the role

Leafy's is a growing hospitality business in Krui, Lampung, operating four cafes and restaurants, a lodge, a homestay and a surf shop. We're looking for an experienced, motivated and highly organised General Manager to oversee the day-to-day operations of our businesses and help us continue to grow.

Key responsibilities

• Oversee the daily operations of all venues, ensuring high standards of service, quality and customer experience.
• Manage, lead and develop staff across all locations, building a positive and professional team culture.
• Monitor business performance, budgets, costs, stock control and operational efficiency.
• Oversee recruitment, HR, staff training, performance management and team development.
• Establish and maintain systems and procedures to ensure consistency across all businesses.
• Regularly visit each location to support teams, monitor standards and resolve operational issues.
• Oversee marketing activities, including social media, promotions, branding and content creation.
• Plan and coordinate events, entertainment and special promotions across our venues.
• Identify opportunities to improve profitability, efficiency and the overall guest experience.

About you

• Proven experience in a General Manager, Operations Manager or similar senior hospitality role.
• Experience managing multiple venues, teams or departments.
• Strong leadership, communication, organisational and problem-solving skills.
• Good HR and recruitment skills, with the ability to attract, develop and retain quality staff.
• Understanding of social media marketing, promotions, branding and events management.
• Good commercial awareness, including budgeting, cost control and business performance.
• Proactive, hands-on and able to work independently with minimal supervision.
• Fluent in spoken and written English.
• Must be an Indonesian citizen and able to work in Krui, Lampung.

About us

Leafy's is a growing hospitality business in Krui, Lampung, operating four cafes and restaurants, a lodge, a homestay and a surf shop.

Inch Kenneth Kajang Resort

Job Description

Job Vacancy: Hotel Manager – Perhentian Island Resort

Company: Inch Kenneth Kajang Rubber PLC
Location: Perhentian Island, Terengganu, Malaysia
Employment Type: Full-time
Department: Hospitality & Resort Operations
Reports To: Senior Management, Inch Kenneth Kajang Rubber PLC

About Us

Inch Kenneth Kajang Rubber PLC is involved in the ownership and management of hospitality assets, including Perhentian Island Resort, a beachfront resort located on Pulau Perhentian Besar, Terengganu.

We are committed to enhancing our hospitality operations, delivering memorable guest experiences and improving the commercial performance of our resort. We are seeking an experienced and commercially driven Hotel Manager to lead Perhentian Island Resort through its next phase of operational improvement and business growth.

About the Role

The Hotel Manager will have overall responsibility for the resort’s daily operations, financial performance, guest satisfaction, staff management and strategic development.

We are looking for a hands-on leader with strong commercial awareness who can establish high operational standards, develop an effective management team, improve occupancy and revenue, and maintain cost discipline.

The successful candidate must be comfortable working in an island resort environment, where effective planning, resource management, maintenance and coordination across departments are essential to success.

Key Responsibilities

1. Resort Operations & Management

• Oversee all resort operations, including front office, housekeeping, food and beverage, kitchen, maintenance and other supporting departments.

• Establish and implement standard operating procedures (SOPs) to ensure consistent service quality and operational efficiency.

• Conduct regular inspections of guest rooms, public areas, kitchens and resort facilities.

• Ensure the resort maintains appropriate standards of cleanliness, safety, maintenance and presentation.

• Coordinate operational planning for peak seasons, monsoon closures and reopening periods.

2. Financial Performance & Cost Control

• Prepare and manage annual budgets, operating forecasts and departmental expenditure.

• Monitor revenue, operating costs, profitability and key performance indicators (KPIs).

• Identify opportunities to improve margins, reduce wastage and optimise resource utilisation.

• Monitor procurement, inventory, supplier contracts and purchasing controls.

• Prepare regular management reports covering financial results, operational performance and corrective actions.

3. Revenue Growth & Commercial Development

• Develop strategies to increase room occupancy, average daily rate (ADR), revenue per available room (RevPAR) and overall resort revenue.

• Work closely with sales and marketing teams to develop corporate packages, group bookings, tour operator partnerships and promotional campaigns.

• Strengthen relationships with travel agents, online travel agencies (OTAs), corporate clients and other distribution partners.

• Analyse guest demand, booking trends, competitor pricing and market opportunities.

• Identify opportunities to grow revenue from food and beverage, events, activities and other resort facilities.

4. Leadership & Human Resource Management

• Lead, motivate and develop the resort’s management team and employees.

• Oversee recruitment, training, manpower planning, staff scheduling and performance evaluations.

• Establish clear responsibilities, performance targets and accountability across departments.

• Address employee performance issues and foster a professional, service-oriented working culture.

• Develop succession plans and strengthen the capabilities of departmental heads.

5. Guest Experience & Quality Assurance

• Maintain high standards of guest service throughout the resort.

• Monitor online reviews, guest feedback and satisfaction levels.

• Resolve escalated guest complaints promptly and implement corrective measures to prevent recurring issues.

• Introduce quality assurance checks and service improvement initiatives.

• Ensure that guest feedback is translated into measurable operational improvements.

6. Maintenance, Safety & Sustainability

• Oversee preventive maintenance and the upkeep of rooms, buildings, equipment and infrastructure.

• Coordinate with contractors and suppliers on repairs, renovations and improvement projects.

• Monitor electricity, water consumption, waste management and other operating resources.

• Identify practical opportunities to improve energy efficiency and environmental sustainability.

• Ensure compliance with applicable licensing, health, safety, fire protection, food hygiene and other regulatory requirements.

7. Reporting & Corporate Governance

• Report directly to the senior management of Inch Kenneth Kajang Rubber PLC.

• Provide timely reports on financial performance, occupancy, revenue, guest satisfaction, staffing and maintenance.

• Present operational improvement plans, budgets, business proposals and investment requirements for management consideration.

• Ensure compliance with company policies, internal controls, procurement procedures and delegated approval limits.

• Work with the holding company’s finance, human resources, marketing and other relevant teams to achieve the resort’s business objectives.

Requirements & Qualifications

• Minimum 5 years of experience in hotel or resort operations, with substantial experience as a hotel manager or assistant hotel manager.

• Proven ability to manage hotel or resort operations, budgets, teams and commercial performance.

• Experience in revenue management, pricing strategy, sales development and cost control.

• Strong understanding of hotel KPIs, including occupancy, ADR, RevPAR, departmental profitability and guest satisfaction.

• Demonstrated ability to establish SOPs, implement performance monitoring and improve operational standards.

• Strong leadership, communication, problem-solving and decision-making skills.

• Proficiency in English and Bahasa Malaysia.

• Familiarity with hotel property management systems, online booking platforms and financial reporting.

• Willingness to be based at the island resort and work flexible hours, including weekends and public holidays.

• A degree or diploma in Hospitality Management, Hotel Management, Business Administration or a related field is preferred.

Candidates with proven experience in resort operations, island destinations, seasonal hospitality businesses or operational turnarounds will have an advantage.

Key Performance Expectations

The successful candidate will be expected to:

• Improve occupancy and overall revenue performance.

• Strengthen pricing, distribution and sales effectiveness.

• Maintain disciplined cost control and improve operating profitability.

• Establish consistent SOPs, reporting systems and departmental accountability.

• Improve guest satisfaction and online review performance.

• Maintain resort facilities and improve operational readiness throughout the operating season.

• Develop a capable team that can deliver consistent service standards.

What We Offer

• A leadership opportunity within an established hospitality business.

• The opportunity to shape the operational and commercial direction of Perhentian Island Resort.

• A competitive remuneration package commensurate with experience and qualifications.

• Opportunities to lead operational improvements and contribute to the resort’s long-term development.

How to Apply

Interested candidates are invited to submit their CV, a brief cover letter outlining their relevant experience, and their expected salary.

Please include examples of your achievements in improving hotel or resort revenue, profitability, guest satisfaction or operational efficiency.

Only shortlisted candidates will be contacted.

Join us in leading the next chapter of Perhentian Island Resort.

PANGU SDN BHD

Job Description

Region: Malaysia & Singapore
Brands: Multi-Brand (COROS, BMAI & Future Brands)

Responsibilities:

1. TikTok Channel Management

• Own the overall TikTok Shop business across Malaysia and Singapore, including GMV, traffic growth, conversion, and profitability.

• Develop and execute monthly and quarterly growth strategies to achieve business targets.

2. Livestream Operations

• Develop and execute TikTok Live strategies, including livestream planning, product assortment, sales scripts, promotional mechanics, and performance optimization.

• Manage, coach, and evaluate livestream hosts to continuously improve content quality, conversion rates, and sales performance.

3. Affiliate & Platform Partnership

• Recruit, develop, and manage affiliates, creators, MCNs, and TSP partners to build a high-performing affiliate ecosystem.

• Build and maintain strong relationships with TikTok account managers and platform partners to maximize platform resources, campaign opportunities, and business growth.

4. Content & Performance Marketing

• Develop TikTok content strategies and oversee the production of high-performing short-form videos to drive organic growth and sales conversion.

• Plan, execute, and optimize TikTok Shop Ads (GMV Max, Video Shopping Ads, LIVE Ads, etc.) to improve ROAS, customer acquisition, and overall business performance.

5. Campaign & Product Planning

• Lead product launches, platform campaigns (9.9, 11.11, 12.12, etc.), and seasonal promotions to maximize sales performance.

• Collaborate with product and supply chain teams to ensure effective product assortment, pricing, and inventory planning.

6. Shop Operations & Performance Analysis

• Oversee daily TikTok Shop operations and ensure operational excellence across all brands.

• Monitor key business metrics, including GMV, ROAS, conversion rate, AOV, livestream, affiliate, and content performance, and implement data-driven improvements.

7. Market & Competitor Analysis

• Monitor TikTok trends, competitor activities, and market developments to identify growth opportunities and implement best practices.

8. Team Leadership

• Lead and develop the TikTok team, including livestream operations, affiliate management, content, advertising, and channel operations.

• Establish SOPs, KPIs, and performance standards to drive execution excellence and business growth.

Requirements:-

• Bachelor's degree in Marketing, Business, E-commerce, or a related field.

• Minimum 3–5 years of experience in TikTok E-commerce, with a proven track record of growing TikTok Shop businesses.

• Strong understanding of the entire TikTok ecosystem, including TikTok Shop, Livestream, Affiliate, Short-form Content, Performance Marketing, and Shop Operations.

• Hands-on experience managing TikTok Shop Ads, including GMV Max, Video Shopping Ads (VSA), LIVE Ads, and campaign optimization.

• Strong analytical skills with the ability to interpret business metrics such as GMV, ROAS, CPA, CAC, conversion rate, and AOV to drive business decisions.

• Proven leadership, project management, and cross-functional collaboration skills in a fast-paced environment.

• Experience in sports, footwear, fashion, FMCG, beauty, or consumer electronics is an advantage.

• Fluent in English; Mandarin is an added advantage.

voco Kuching

Job Description

About the role

As a Director of Operations, you'll provide senior leadership and direction for the day-to-day management of the hotel, working closely with the General Manager and Executive Committee to deliver outstanding guest experiences, strong operational performance and sustainable financial results.

You'll coordinate and align hotel departments, ensuring business priorities are translated into clear actions and that colleagues have the support and direction to perform at their best. You'll maintain a visible leadership presence throughout the hotel, champion voco's distinctive guest experience and IHG's True Hospitality philosophy, while driving service excellence, operational efficiency, colleague engagement and commercial performance.

As a key member of the Executive Committee, you'll support the General Manager in achieving the hotel's business objectives and deputise for the General Manager when required.

Key responsibilities

• Provide visible senior leadership across the hotel and ensure smooth, coordinated day-to-day operations

• Work closely with the General Manager to implement the hotel's business strategy, annual business plan and key priorities

• Coordinate operational and support departments to ensure the hotel works as one team

• Monitor overall hotel performance and drive timely action on operational issues, service gaps and cross-functional challenges

• Maintain a strong presence throughout the hotel and engage regularly with guests and colleagues

• Champion voco's distinctive guest experience, IHG brand standards and True Hospitality philosophy

• Monitor guest satisfaction, online reputation and guest feedback, ensuring effective service recovery and follow-up

• Work with Directors and Heads of Department to improve service quality, operational efficiency and guest satisfaction

• Support the General Manager in achieving revenue, profitability, payroll and cost-control targets

• Review hotel performance, financial results, forecasts and departmental performance, identifying opportunities to improve profitability and productivity

• Work closely with Finance, Sales & Marketing, Revenue and Operations leaders to drive commercial performance

• Support annual budgeting, forecasting and business planning processes

• Provide leadership, coaching and direction to Directors, Heads of Department and hotel leaders

• Work with Human Resources to strengthen talent pipelines, succession planning, colleague development, engagement and retention

• Promote a positive, inclusive and high-performing working environment

• Ensure compliance with IHG, voco and hotel policies, standards, operating procedures and applicable Malaysian and Sarawak requirements

• Support health, safety, security, Fire, Life & Safety, risk management and business continuity initiatives

• Monitor quality assurance and audit results and ensure corrective actions are completed within agreed timelines

• Lead or support cross-functional projects and continuous improvement initiatives that enhance hotel performance

• Maintain effective communication across departments and ensure key operational and business matters are appropriately escalated

• Build positive relationships with owners, IHG representatives, suppliers, business partners and other stakeholders as required

• Act as Manager on Duty and provide senior leadership during emergencies, major incidents, business disruptions and other critical situations

• Deputise for the General Manager during periods of absence or as assigned

About you

• Bachelor's degree or Diploma in Hospitality Management, Hotel Management, Business Administration or a related field preferred

• Significant experience in hotel operations and management, preferably within an upscale, luxury or international hotel environment

• Proven experience in a senior hotel leadership or multi-department operational role

• Broad understanding of Rooms Division, Food & Beverage, Finance, Sales & Marketing and hotel support functions

• Experience managing cross-functional initiatives and delivering hotel-wide business priorities

• Experience in hotel opening, pre-opening, repositioning or turnaround environments would be an advantage

• Experience deputising for a General Manager or operating as a senior hotel leader would be an advantage

• Strong hotel leadership, decision-making and problem-solving abilities

• Excellent communication, interpersonal and influencing skills

• Strong commercial and financial awareness with the ability to translate data into practical action

• Strong understanding of hotel operations, guest experience and brand standards

• Strong coaching, mentoring and people-development skills

• Ability to build effective relationships across all levels of the organisation

• Excellent organisational, planning and execution skills

• High level of integrity, professionalism, accountability and confidentiality

• Proficient in relevant hotel systems and Microsoft Office applications

• Must speak fluent English; local language(s) and additional languages would be an advantage

Inch Kenneth Kajang Resort

Job Description

Job Vacancy: Hotel Manager – Perhentian Island Resort

Company: Inch Kenneth Kajang Rubber PLC
Location: Perhentian Island, Terengganu, Malaysia
Employment Type: Full-time
Department: Hospitality & Resort Operations
Reports To: Senior Management, Inch Kenneth Kajang Rubber PLC

About Us

Inch Kenneth Kajang Rubber PLC is involved in the ownership and management of hospitality assets, including Perhentian Island Resort, a beachfront resort located on Pulau Perhentian Besar, Terengganu.

We are committed to enhancing our hospitality operations, delivering memorable guest experiences and improving the commercial performance of our resort. We are seeking an experienced and commercially driven Hotel Manager to lead Perhentian Island Resort through its next phase of operational improvement and business growth.

About the Role

The Hotel Manager will have overall responsibility for the resort’s daily operations, financial performance, guest satisfaction, staff management and strategic development.

We are looking for a hands-on leader with strong commercial awareness who can establish high operational standards, develop an effective management team, improve occupancy and revenue, and maintain cost discipline.

The successful candidate must be comfortable working in an island resort environment, where effective planning, resource management, maintenance and coordination across departments are essential to success.

Key Responsibilities

1. Resort Operations & Management

• Oversee all resort operations, including front office, housekeeping, food and beverage, kitchen, maintenance and other supporting departments.

• Establish and implement standard operating procedures (SOPs) to ensure consistent service quality and operational efficiency.

• Conduct regular inspections of guest rooms, public areas, kitchens and resort facilities.

• Ensure the resort maintains appropriate standards of cleanliness, safety, maintenance and presentation.

• Coordinate operational planning for peak seasons, monsoon closures and reopening periods.

2. Financial Performance & Cost Control

• Prepare and manage annual budgets, operating forecasts and departmental expenditure.

• Monitor revenue, operating costs, profitability and key performance indicators (KPIs).

• Identify opportunities to improve margins, reduce wastage and optimise resource utilisation.

• Monitor procurement, inventory, supplier contracts and purchasing controls.

• Prepare regular management reports covering financial results, operational performance and corrective actions.

3. Revenue Growth & Commercial Development

• Develop strategies to increase room occupancy, average daily rate (ADR), revenue per available room (RevPAR) and overall resort revenue.

• Work closely with sales and marketing teams to develop corporate packages, group bookings, tour operator partnerships and promotional campaigns.

• Strengthen relationships with travel agents, online travel agencies (OTAs), corporate clients and other distribution partners.

• Analyse guest demand, booking trends, competitor pricing and market opportunities.

• Identify opportunities to grow revenue from food and beverage, events, activities and other resort facilities.

4. Leadership & Human Resource Management

• Lead, motivate and develop the resort’s management team and employees.

• Oversee recruitment, training, manpower planning, staff scheduling and performance evaluations.

• Establish clear responsibilities, performance targets and accountability across departments.

• Address employee performance issues and foster a professional, service-oriented working culture.

• Develop succession plans and strengthen the capabilities of departmental heads.

5. Guest Experience & Quality Assurance

• Maintain high standards of guest service throughout the resort.

• Monitor online reviews, guest feedback and satisfaction levels.

• Resolve escalated guest complaints promptly and implement corrective measures to prevent recurring issues.

• Introduce quality assurance checks and service improvement initiatives.

• Ensure that guest feedback is translated into measurable operational improvements.

6. Maintenance, Safety & Sustainability

• Oversee preventive maintenance and the upkeep of rooms, buildings, equipment and infrastructure.

• Coordinate with contractors and suppliers on repairs, renovations and improvement projects.

• Monitor electricity, water consumption, waste management and other operating resources.

• Identify practical opportunities to improve energy efficiency and environmental sustainability.

• Ensure compliance with applicable licensing, health, safety, fire protection, food hygiene and other regulatory requirements.

7. Reporting & Corporate Governance

• Report directly to the senior management of Inch Kenneth Kajang Rubber PLC.

• Provide timely reports on financial performance, occupancy, revenue, guest satisfaction, staffing and maintenance.

• Present operational improvement plans, budgets, business proposals and investment requirements for management consideration.

• Ensure compliance with company policies, internal controls, procurement procedures and delegated approval limits.

• Work with the holding company’s finance, human resources, marketing and other relevant teams to achieve the resort’s business objectives.

Requirements & Qualifications

• Minimum 5 years of experience in hotel or resort operations, with substantial experience as a hotel manager or assistant hotel manager.

• Proven ability to manage hotel or resort operations, budgets, teams and commercial performance.

• Experience in revenue management, pricing strategy, sales development and cost control.

• Strong understanding of hotel KPIs, including occupancy, ADR, RevPAR, departmental profitability and guest satisfaction.

• Demonstrated ability to establish SOPs, implement performance monitoring and improve operational standards.

• Strong leadership, communication, problem-solving and decision-making skills.

• Proficiency in English and Bahasa Malaysia.

• Familiarity with hotel property management systems, online booking platforms and financial reporting.

• Willingness to be based at the island resort and work flexible hours, including weekends and public holidays.

• A degree or diploma in Hospitality Management, Hotel Management, Business Administration or a related field is preferred.

Candidates with proven experience in resort operations, island destinations, seasonal hospitality businesses or operational turnarounds will have an advantage.

Key Performance Expectations

The successful candidate will be expected to:

• Improve occupancy and overall revenue performance.

• Strengthen pricing, distribution and sales effectiveness.

• Maintain disciplined cost control and improve operating profitability.

• Establish consistent SOPs, reporting systems and departmental accountability.

• Improve guest satisfaction and online review performance.

• Maintain resort facilities and improve operational readiness throughout the operating season.

• Develop a capable team that can deliver consistent service standards.

What We Offer

• A leadership opportunity within an established hospitality business.

• The opportunity to shape the operational and commercial direction of Perhentian Island Resort.

• A competitive remuneration package commensurate with experience and qualifications.

• Opportunities to lead operational improvements and contribute to the resort’s long-term development.

How to Apply

Interested candidates are invited to submit their CV, a brief cover letter outlining their relevant experience, and their expected salary.

Please include examples of your achievements in improving hotel or resort revenue, profitability, guest satisfaction or operational efficiency.

Only shortlisted candidates will be contacted.

Join us in leading the next chapter of Perhentian Island Resort.

Tabah Ubud CV

Job Description

Hotel Manager – Tabah Ubud

About Tabah Ubud

Join Tabah Ubud as Hotel Manager! Help grow our boutique hotel from 4 to 15 units. Airbnb skills required. Accommodation provided.

Tabah Ubud is a boutique hospitality property located in the heart of Ubud, Gianyar, Bali. We aim to provide guests with a comfortable, personalised, and authentic experience inspired by the charm of Ubud.

We are currently operating 4 units and are planning to expand to 15 units over the next year. As we enter this exciting stage of growth, we are looking for a hands-on, organised, and motivated Hotel Manager to help develop our operations and grow with the business.

This is an opportunity to play an important role in shaping a growing boutique hospitality brand, improving operational standards, and creating memorable guest experiences.

About the Role

As Hotel Manager, you will oversee the day-to-day operations of Tabah Ubud, ensuring that our properties run smoothly and our guests receive excellent service. You will manage reservations, coordinate housekeeping and maintenance, communicate with guests, monitor performance, and support the development of our team.

You will also help establish efficient systems and standard operating procedures as we expand from 4 to 15 units, ensuring that service quality and attention to detail remain consistent throughout our growth.

Key Responsibilities

• Manage daily hotel and accommodation operations.

• Oversee Airbnb listings, reservations, pricing, availability, and guest communication.

• Manage bookings across online travel platforms and ensure calendars are kept up to date.

• Coordinate housekeeping, maintenance, and property inspections.

• Maintain high standards of cleanliness, presentation, safety, and guest satisfaction.

• Handle guest enquiries, reviews, feedback, and complaints professionally.

• Monitor expenses, budgets, occupancy, and operational performance.

• Coordinate suppliers, contractors, and external business partners.

• Develop and implement standard operating procedures to support business expansion.

• Help recruit, train, and coordinate team members as the property grows.

• Ensure consistent operational standards across all units.

Requirements

1–3 years of experience in hospitality, hotel operations, villa management, or a related field.

Good working knowledge of Airbnb and its hosting application.

Experience managing reservations, guest communications, calendars, and online listings.

Must have their own laptop for daily work and online property management.

Good knowledge of Microsoft Excel, Word, and other basic office applications.

Strong communication, organisational, and problem-solving skills.

A hands-on approach with the ability to work independently and lead a team.

Attention to detail and a genuine commitment to guest satisfaction.

Ability to manage multiple tasks in a fast-paced environment.

Willingness to learn, take initiative, and grow with the business.

Previous experience with boutique hotels, villas, or short-term rental properties is an advantage.

Work Arrangement

Location: Ubud, Gianyar, Bali, Indonesia

Work arrangement: Live and Work on site, accomodation provided

Why Join Tabah Ubud?

Joining Tabah Ubud means becoming part of a growing boutique hospitality business at an exciting stage of development. You will have the opportunity to influence how we operate, improve our guest experience, build efficient systems, and help expand our portfolio from 4 to 15 units over the next year.

We are looking for someone who takes ownership, enjoys solving problems, and wants to build something meaningful with us.

If you are passionate about hospitality, confident using Airbnb, and excited about helping a boutique property grow, we would love to hear from you.

PT TLScontact Indonesia

Job Description

At TLScontact, we work with governments from around the world to provide visa and consular services on their behalf to travellers and citizens. Our core expertise, built up in visa processing, enables us to apply our secure processing experience to a wide range of government and citizen services, both abroad and in-country. Harnessing new technology, we support governments in their digital transformation, helping to improve efficiency and enhance customer service.

We are looking for a Centre Manager in Surabaya, Indonesia. The successful candidate must be fluent in Dutch, English, and Indonesian.

If you have the experience and language skills to take on this exciting opportunity, we would love to hear from you! 

Qualifications

• Bachelor’s degree or above.

• Fluency in Dutch, English and Indonesian, including speaking, reading, and writing, is required.

Experience

• Minimum of five years of experience in a multinational company with a customer-experience focus.

• At least three years of team management experience.

• Minimum of three years of experience in operations process management.

Skills and Abilities

• Fluency in Dutch, English and Indonesian, including speaking, reading, and writing, is required.

• Proficiency in Microsoft Office.

• Detail-oriented, proactive, and able to work independently.

• Strong communication and organisational skills.

• Mature, intelligent, and demonstrating a high level of personal integrity.

• Fast learner.

• Strong team player with the ability to build relationships across functions.

• Strong sense of responsibility and the ability to work effectively under tight deadlines and pressure.

• General financial literacy.

• Emotional intelligence.

• Project management skills are an advantage.

• Business development skills are an advantage.

Responsibilities

• Manage the day-to-day operations of the Visa Application -Centre in compliance with Standard Operating Procedures. For larger centres, additionally manage the operations of one or more subsidiary temporary remote Application Centres.

• Develop, coordinate, and implement first-class services.

• Work with government clients, support organisations, and partner companies to develop and enhance services.

• Manage the physical facilities of the Visa Application Centre to ensure they are fit for purpose.

• Contribute to strategic planning and the implementation of related actions.

• Contribute to strategic commercial development, increase turnover and gross margin, expand market share, and lead new commercial initiatives.

• Maximise productive efficiency within the company.

• Ensure the effective management of the Visa Application Centre and temporary remote Application Centre staff through recruitment, objective setting, performance reviews, training, development, and motivation.

• Provide effective leadership and appropriately implement employee recognition and reward practices.

• Ensure appropriate communication channels exist between staff and customers.

• Ensure the integrity of systems and processes used to manage applications effectively and protect client confidentiality.

• Manage Visa Application Centre operations and staff in accordance with TLScontact’s Corporate Values.

• Develop the centre’s culture to ensure alignment with the company’s values.

• Support the development of other Visa Application Centre and temporary remote Application Centre locations through advice and mentoring.

• Ensure the effective implementation of central company initiatives.

• Ensure a healthy and safe working environment.

• Complete business reporting in accordance with company processes.

• Improve the employer’s current service-delivery and reporting processes.

Key Performance Indicators

•  Meet or exceed agreed financial targets.

• Meet or exceed agreed service-performance targets.

• Achieve continuous performance improvement against a dashboard of business metrics, including:

• Reduction in workplace accidents and lost-time incidents.

• Reduction in staff attrition.

• Reduction in client complaints.

• Improvement in customer-satisfaction measures.

Please read the privacy notice carefully:
https://static.tlscontact.com/media/indonesia_privacy_notice_tlscontact_candidates_id.pdf

PT Percepatan Berkah Bersama

Job Description

Location: Pejeng Kangin, Gianyar, Bali

We are seeking a dedicated and experienced Villa Manager to oversee the daily operations of a private luxury villa in Pejeng Kangin, Gianyar. The ideal candidate is detail-oriented, hospitality-driven, and capable of delivering exceptional guest experiences while managing staff and property operations efficiently.

Key Responsibilities:

• Manage day-to-day villa operations, ensuring smooth and efficient functioning

• Supervise and coordinate villa staff (housekeeping,freelance maintenance, etc.)

• Ensure high standards of cleanliness, service, and guest satisfaction

• Handle guest check-ins, check-outs, and personalized service requests

• Oversee maintenance, repairs, and inventory management

• Manage budgets, expenses, and basic financial reporting

• Coordinate with vendors, suppliers, and external service providers

• Implement and maintain standard operating procedures

Requirements:

• Minimum 2–3 years of experience in villa, hotel, or hospitality management

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Fluent in English (additional languages are a plus)

• Strong problem-solving skills and attention to detail

• Familiarity with property management systems is an advantage

• Willing to work flexible hours, including weekends and holidays

• Based in Bali or willing to relocate

V8 Hotel (Viva Bestari Inn Sdn Bhd)

Set within Nusa Bestari, a busy commercial district of Johor Bahru city, V8 Hotel is an ideal accommodation choice for leisure and business travelers.

Job Description

About the role

The Operations Manager oversees and coordinates the hotel's daily operations, ensuring smooth departmental performance, high standards of guest service, effective cost control, staff productivity, operational efficiency, and compliance with hotel policies and procedures. The Operations Manager is responsible for ensuring that all operating departments work together effectively to achieve the hotel's business objectives, revenue targets, guest satisfaction goals, and operational standards.

Key responsibilities

• Oversee the daily operations of all assigned hotel departments

• Ensure all departments operate according to approved SOPs, service standards, and management instructions

• Conduct regular inspections of guest rooms, public areas, lobby, coffee house, banquet facilities, and back-of-house areas

• Ensure room readiness, cleanliness, maintenance, and guest amenities meet hotel standards

• Monitor room status coordination between Front Office and Housekeeping to minimize delays and discrepancies

• Conduct daily operational briefings and follow up on outstanding issues

• Ensure adequate staffing and effective shift arrangements across departments

• Report operational issues, incidents, and significant risks to the Hotel Manager promptly

• Supervise Front Office operations, including check-in, check-out, reservations coordination, cashiering, guest requests, and complaint handling

• Ensure accurate room allocation, guest registration, billing, deposit collection, and room status updates

About you

• Supervise department heads and ensure accountability for departmental performance

• Monitor attendance, punctuality, grooming, conduct, productivity, and compliance with hotel policies

• Conduct regular briefings, on-the-job training, coaching, and performance reviews

• Address staff misconduct, SOP violations, and performance issues through proper documentation and established HR procedures

• Ensure all departments maintain updated SOPs, checklists, logs, and operational records

• Conduct routine compliance checks and follow up on audit findings

• Ensure cash handling, refunds, deposits, billing, and handover procedures are properly followed

• Maintain accurate records of incidents, guest complaints, room inspections, maintenance requests, and staff performance issues

• Prepare daily, weekly, and monthly operational reports for the Hotel Manager

• Ensure confidential hotel, staff, and guest information is handled appropriately

Dynamic Human Capital Pte Ltd

Connecting talents . Driving dreams

Job Description

We are seeking an Assistant Manager, Loyalty & Partnership to drive strategic partnerships, loyalty programmes and collaborative marketing campaigns within the hospitality industry. This role will work closely with internal teams and external partners to enhance brand visibility, customer acquisition and revenue growth.

Key Responsibilities

• Identify and manage strategic partnerships with banks, payment providers, travel platforms and lifestyle brands to drive revenue across hotel rooms, dining, MICE and spa.

• Lead licensed IP collaborations and marketing campaigns, coordinating with internal departments, external agencies and brand licensors.

• Manage loyalty programmes and membership acquisition initiatives, including campaign execution, promotional offers and partner engagement.

• Analyse campaign performance, redemption rates and revenue contribution, preparing regular reports and presentations for management.

• Manage partnership agreements, contract approvals, budgets, invoices and campaign timelines.

Job Requirements

• Diploma or Degree in Marketing, Business Administration, Hospitality Management or a related field.

• Minimum 2–3 years of experience in partnerships, business development, marketing or loyalty programmes, preferably in hospitality, travel or lifestyle.

• Strong stakeholder management, negotiation and relationship-building skills.

• Proficient in Microsoft Excel and PowerPoint, with strong analytical and presentation skills.

• Self-motivated, organised and able to manage multiple projects independently.

HOW TO APPLY:

Interested applicants, please send in your resume by clicking "Apply Now".

By submitting an application or your resume, you consent to Dynamic Human Capital Pte Ltd collecting, using, and disclosing your personal data for the purposes stated in our privacy notice: https://dhc.com.sg/privacy-policy

We regret that only shortlisted candidates will be notified.

Registration No: R23117459 / Chong Vun Ken / EA Licence No: 12C6253

Far East Organization

Far East Organization, together with its Hong Kong-based sister company Sino Group, is one of Asia’s largest real estate groups. The group has publicly-listed as well as private development and investment companies under its umbrella and operates in Singapore, Malaysia, Australia, Japan, China (Mainland and Hong Kong) and USA.

Job Description

NUVE HOLDINGS PTE. LTD.

Job Description

Job Summary

Responsible in ensuring hotel operations smooth running and satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service. Identify operation gaps and improve hotel review ratings across all OTA, TripAdvisor and social media.

Duties and Responsibilities

Operations

· Improving on operations procedures.

· Managing a team of staff under various departments.

· Ensuring smooth operations by preparing roster and arranging shift cover for last min leave/ medical leave.

· Checking all emails and OTA messages are being replied promptly within a day.

· Checking all payments are being charged for non-refundable bookings and cancellable bookings are being charged based on the cancellable policy.

· Checking no outstanding payments for in-house and check out guests.

· Ensuring accuracy of daily reports.

· Providing training to new joiners.

· Covering shift when necessary.

· Checking and monitor of inventory level.

· Sourcing of new supplier and reviewing existing suppliers and operators.

Customer Service

· Following up that all guest’s special request prior to check in and arrange accordingly.

· Listening and attending to guests concerns and complains and ensure their concerns/complains are being dealt with in the best amicable way.

· Checking on OTA reviews and follow up on the complains mentioned in the review to ensure no repeat of similar issue. Compliments the team if there are good reviews mentioning specific GRO/ Housekeeping.

· Bringing up online review ratings.

Reports

· Checking of daily shift reports and submit to Operation Manager/ General Manager for month end reporting.

· Preparing and tally daily credit card statement from daily shift report and submit to Operation Manager/ General Manager for month end reporting.

· Preparing and consolidate monthly petty cash report and submit to Operation Manager/ General Manager for month end reporting.

· Checking of cancellation and no-show reports for every month end to make sure that it is correctly reported and charged for all OTAs.

· Tabulating month end staff rostering and incentives.

Housekeeping and Maintenance

· Checking of guest rooms before guest arrival.

· Ensuring good communication between Housekeeping and Front desk Department.

· Setting up schedule for internal room care, internal maintenance of guest rooms and external maintenance.

· Enhancing, improving and suggesting with GM on the overall hotel and hotel guest rooms experience.

Revenue Management

· Increasing ADR.

· Managing hotel room rates and allotments.

· Knowing OTAs and hotel rates and promotions.

· Managing hotel expenses.

· Hitting monthly hotel revenue target.

· Assisting in collections of any outstanding payments.

Job Holder’s specifications

· Possesses a Degree or Diploma in Hospitality or equivalent.

· Has at least 3 years of experience on managerial role or at least 6 years of front desk experience.

· Must possess integrity and drive.

· Proficient in Microsoft Office Applications.

· Must be highly independent and resourceful.

· Possess good communication and leadership skills.

· Able to correspond in writing with customers, suppliers and internal staff.

· Able to withstand work pressure and guests’ demands.

Hotel Nuve Pte. Ltd.

Job Description

Job Summary

Responsible in ensuring hotel operations smooth running and satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service. Identify operation gaps and improve hotel review ratings across all OTA, TripAdvisor and social media.

Duties and Responsibilities:

Operations

· Improving on operations procedures.

· Managing a team of staff under various departments.

· Ensuring smooth operations by preparing roster and arranging shift cover for last min leave/ medical leave.

· Checking all emails and OTA messages are being replied promptly within a day.

· Checking all payments are being charged for non-refundable bookings and cancellable bookings are being charged based on the cancellable policy.

· Checking no outstanding payments for in-house and check out guests.

· Ensuring accuracy of daily reports.

· Providing training to new joiners.

· Covering shift when necessary.

· Checking and monitor of inventory level.

· Sourcing of new supplier and reviewing existing suppliers and operators.

Customer Service

· Following up that all guest’s special request prior to check in and arrange accordingly.

· Listening and attending to guests concerns and complains and ensure their concerns/complains are being dealt with in the best amicable way.

· Checking on OTA reviews and follow up on the complains mentioned in the review to ensure no repeat of similar issue. Compliments the team if there are good reviews mentioning specific GRO/ Housekeeping.

· Bringing up online review ratings.

Reports

· Checking of daily shift reports and submit to Operation Manager/ General Manager for month end reporting.

· Preparing and tally daily credit card statement from daily shift report and submit to Operation Manager/ General Manager for month end reporting.

· Preparing and consolidate monthly petty cash report and submit to Operation Manager/ General Manager for month end reporting.

· Checking of cancellation and no-show reports for every month end to make sure that it is correctly reported and charged for all OTAs.

· Tabulating month end staff rostering and incentives.

Housekeeping and Maintenance

· Checking of guest rooms before guest arrival.

· Ensuring good communication between Housekeeping and Front desk Department.

· Setting up schedule for internal room care, internal maintenance of guest rooms and external maintenance.

· Enhancing, improving and suggesting with GM on the overall hotel and hotel guest rooms experience.

Revenue Management

· Increasing ADR.

· Managing hotel room rates and allotments.

· Knowing OTAs and hotel rates and promotions.

· Managing hotel expenses.

· Hitting monthly hotel revenue target.

· Assisting in collections of any outstanding payments.

Job Holder’s specifications

· Possesses a Degree or Diploma in Hospitality or equivalent.

· Has at least 3 years of experience on managerial role or at least 6 years of front desk experience.

· Must possess integrity and drive.

· Proficient in Microsoft Office Applications.

· Must be highly independent and resourceful.

· Possess good communication and leadership skills.

· Able to correspond in writing with customers, suppliers and internal staff.

· Able to withstand work pressure and guests’ demands.

The Fullerton Hotels and Resorts

Transformed from a magnificent 1928 neo-classical landmark that was once home to the General Post Office, The Fullerton Hotel Singapore with its inspiring legacy and monumental Palladian architecture emanates a timeless grandeur while offering contemporary luxury and Asian hospitality to business and leisure travellers. Each of the 400 rooms and suites has been exquisitely designed by world-renowned architects Hirsch Bedner & Associates and furnished to provide guests the ultimate in opulence.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties maybe assigned.

• Oversee the operations functions of the hotel, as per the Organizational chart.
• Hold regular briefings and meetings with all head of departments.
• Ensure full compliance to Hotel operating controls, SOP’s, policies, procedures and service standards.
• Lead all key property issues including capital projects, customer service and refurbishment.
• Handling complaints, and oversee the service recovery procedures.
• Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget.
• Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.
• Ensure all decisions are made in the best interest of the hotels and management.
• Deliver hotel budget goals and set other short and long term strategic goals for the property.
• Developing improvement action, carry out costs savings.
• A strong understanding of P&L statements and the ability to react with impactful strategies
• Closely monitor the hotels business reports on a daily basis and take decisions accordingly. 
• Ensure that monthly financial outlooks for Rooms, Food & Beverage, Admin & General, on target and accurate.
• Maximizing room yield and hotels revenue through innovative sales practices and yield management programs.
• Prepare a monthly financial reporting for the owners and stake holders.
• Ensuring that all Departmental Operations guidelines are in place & maintained / continuously updated as necessary.
• Leading the design and deployment of the guest experience.
• Ensuring the hotel has a skilled and motivated workforce with necessary skills to deal with any operational emergencies (e.g. Maintenance / Engineering, Health & Safety, Guest complaints etc).
• Ensuring effective support functions are in place to support hotel operations (Supply chain & Procurement, Engineering, Medical Services, Transport, Facilities Management etc).
• Ensuring there are relevant legally compliant HR practices in place across the report – including recruitment, training & Development, Performance Management etc.
• Creating a Yearly Business Plan with the Management Team and stakeholders which is measurable and achievable, monitored and amended at regular intervals.
• Ensuring that all departments Operational Budgets are in place and controlled effectively.
• Collating and analysing the revenue generation trends of the hotel, in order to identify critical areas for revenue enhancement.
• Preparing Yearly Sales and Marketing strategy along with the Executive Team and this forms the basis for the coming financial year.
• Driving sales activity to optimise commercial performance of the hotel
• Optimizes the planning and implementation of Fullerton’s strategies to incorporate sustainability in operations.
• Monitors and facilitates the implementation of policies which outlines the long-term corporate plan to guide the environment systems and standards within Fullerton.
• Attend sustainability committee meetings as necessary to discuss sustainability-related matters.
• Assume any other projects/tasks as and when assigned by the owner.

Requirements:

• Diploma or Degree in Hospitality Management, Hotel Management, or a related discipline preferred.
• Minimum 10–15 years of progressive leadership experience within luxury hotels, integrated resorts, or internationally recognised hospitality brands.
• Strong business acumen with understanding of local and global hotel knowledge
• Good analytical & decision making skills
• Strong influencing and communications skills
• Strong leadership skills
• Resourceful and proactive
• Strong networking skills
• Results-oriented and self-driven
• Organized and able to multi -task in a fast-paced environment
• Meticulous and eyes for details

Bistro Onethirtysix (Whampoa) Pte. Ltd.

Bistrone36 is a cosy, jovial bar and kitchen tucked away in a corner of a peaceful street situated at Whampoa West.

Job Description

All food and beverage services such as serving food and beverage, taking orders, Barista, Bartender and cashiering. Train and manage Staffs, help to boost sales, handle complains from customers, order food and drinks from suppliers, create new food and drinks in the menu, check emails and handle calls from customers.

FOOD CANOPY PTE. LTD.

Our company, Food Canopy Pte. Ltd., was set up in 2011 and is currently operating 14 institution food courts and canteens locally. We are one of the pioneers in introducing eco-friendly initiatives, healthy eating lifestyles and cutlery return programme in our premises. All our initiatives were able to execute successfully with the excellent commitments of one of our precious resources, which is our staff.

Job Description

Hawker Centre Manager

As we expand our footprint across Singapore, we're calling on passionate individuals to join us on our mission: to preserve and promote Singapore’s beloved hawker culture, while making healthy eating more accessible to all.

We are looking for a dedicated and people-centric Centre Manager to lead the daily operations of one of Singapore’s iconic Hawker Centres. If you're someone who thrives in a fast-paced, community-driven environment and is excited about supporting local hawkers, this might just be your next big move.

As Centre Manager, you will be the driving force behind a vibrant, well-run hawker centre. You will work closely with stallholders, lead a small team, and ensure a seamless experience for diners and hawkers alike.

Key Responsibilities:

• Team Leadership
  Recruit, train, and guide your on-site team to maintain operational excellence. Conduct performance reviews and nurture professional growth.

• Hawker & Tenancy Management
  Be the go-to liaison for hawkers—from onboarding and daily engagement to managing tenancies and supporting their needs.

  • Facilitate stall turnover and smooth onboarding/offboarding

  • Monitor stall operations and foster strong stallholder relationships

  • Address tenancy issues such as arrears and coordinate resolution strategies

  • Design and implement policies to support new programmes (e.g., Bridging Programmes, One-Stop Services)

• Hawker Centre Operations
  Ensure the hawker centre remains clean, welcoming, and efficiently run with support from contractors and cleaning crews.
  While facilities upkeep is important, your focus will be on supporting the people who make hawker centres special—the hawkers.

• Feedback & Community Engagement
  Handle feedback from stallholders and patrons with professionalism and care.
  Regularly engage hawkers, associations, and key stakeholders to strengthen relationships and resolve operational issues collaboratively.

• Event Coordination
  Take the lead on organizing activities such as fire drills, spring cleaning, and community events that bring life to the hawker centre.

• Ad-hoc Duties
  Flexibility is key—contribute wherever needed to keep operations running smoothly.

Requirements

• Prior experience in F&B, hawker, or centre management is highly preferred

• Strong interpersonal and communication skills; able to engage diverse stakeholders

• A hands-on, proactive attitude with the ability to resolve challenges on the ground

• Leadership experience managing small teams

• Proficiency in Mandarin is a plus, to communicate with Mandarin-speaking hawkers

• Passion for preserving Singapore’s hawker heritage and improving the hawker experience

Why Join Us?

• Be part of a meaningful mission to support local hawkers and preserve cultural heritage

• Work in a dynamic environment where no two days are the same

• Opportunity for career progression in a growing company

• Contribute to initiatives that impact community and food culture

If you’re someone who cares about people, food, and Singapore’s hawker legacy, we would love to meet you.

Only shortlisted candidates will be notified.

Jones Lang LaSalle Property Consultants Pte Ltd

About JLL

Job Description

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

As a Hospitality Assistant Manager at JLL, you will play a pivotal role in delivering exceptional food and beverage operations and catering events that elevate the workplace experience. Working closely with the Hospitality Manager, you will oversee event execution from planning through cleanup, enforce service standards, and build strong relationships with clients and vendors. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. In this dynamic environment, you will lead with a "customer-first" mindset, ensuring smooth daily operations while actively mentoring team members. What sets JLL apart is our culture of collaboration, locally and across the globe, and in this role, you will bring that culture to life by aligning diverse stakeholders and maintaining high-quality service delivery.

• Assist the Hospitality Manager in coordinating catering events and food and beverage operations, ensuring seamless execution from pre-event preparation to post-event cleanup.
• Build and maintain strong relationships with clients, departments, and team members to anticipate needs, resolve issues proactively, and ensure consistent client satisfaction.
• Manage equipment, stock inventory, and pantry supplies efficiently, ensuring adequate levels and proper storage.
• Coordinate closely with external caterers and vendors to ensure seamless service alignment and high-quality delivery.
• Enforce service standards, safety, and sanitation guidelines to maintain a clean, organized, and hygienic environment in kitchen and pantry areas.
• Prepare monthly reports on room utilization and catering event expenditures to optimize operational efficiency.
• Run daily department briefings and team meetings, actively sharing insights and feedback to continuously improve team performance.
• Coordinate leave monitoring systems and arrange adequate shift coverage, stepping in to cover shifts during manpower shortages to support each other's wellbeing and champion inclusivity and belonging across teams.
• Identify operational risks or safety concerns and report them to management immediately to ensure a safe, high-performing workspace.

• At least 15 or more years of relevant experience in hospitality, catering, or food and beverage management, with a proven track record of coordinating events and daily operations.
• Proven experience in hospitality, catering, or food and beverage management, with a strong background in coordinating events and daily operations.
• Excellent communication and interpersonal skills, with the ability to build rapport with a wide range of clients, stakeholders, and team members.
• Demonstrated ability to multitask, manage multiple simultaneous requests, and make sound decisions under pressure.
• Strong problem-solving abilities and a proactive, "customer-first" mindset to address client needs swiftly and effectively.
• Proficiency in PC systems, including email, internet applications, and general workplace software, to manage daily administrative activities.
• Thorough understanding of health, safety, and sanitation standards within a commercial kitchen or pantry setting.
• Strong collaborative skills, reflecting our belief that the most effective teams are built when everyone is empowered to thrive.
• High level of ethical judgment, integrity, and personal accountability for service outcomes.

• Prior experience in corporate hospitality settings or managing service level agreements (SLAs).
• Experience mentoring, coaching, and assigning responsibilities to colleagues to foster professional growth.
• Ability to adapt quickly to last-minute operational changes and unexpected event scenarios.
• Familiarity with monitoring room utilization metrics and managing vendor-related budgets.
• A desire to grow professionally within JLL, as we embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career.

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at ••••@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

NEXUS KITCHEN PRIVATE LIMITED

Job Description

Job Summary

Lead and manage daily food and beverage operations by designing menus, forecasting supplies, enforcing policies, and building vendor and customer relationships to drive business success and operational excellence.

Responsibilities

• Design and continuously improve delicious and attractive menus to enhance customer satisfaction
• Forecast, plan, source, and order food and beverage supplies to maintain optimal inventory levels
• Build and maintain positive relationships with food and beverage vendors to ensure quality and timely deliveries
• Manage daily food and beverage operations to ensure smooth service and compliance with standards
• Enforce adherence to food safety regulations to maintain a safe and hygienic environment
• Maintain positive customer relationships by processing complaints and responding effectively to customer needs
• Assist with marketing events to promote food and beverage offerings and increase customer engagement
• Create and enforce restaurant policies, set targets, and monitor KPIs to drive operational performance
• Hire, train, and manage food and beverage staff to build a competent and motivated team

Preferred competencies and qualifications

• Ability to adhere to budgets and meet financial targets to ensure profitability
• Exceptional organizational, leadership, problem-solving, and communication skills to lead teams and resolve challenges
• Ability to forecast food and beverage needs accurately to optimize inventory and reduce waste
• Excellent customer service skills to enhance guest experience
• Strong delegation skills to effectively manage team responsibilities

FazWaz (Thailand) Co., Ltd.

DotProperty and FazWaz are Southeast Asia's leading PropTech companies, transforming the real estate industry. Representing clients globally across residential, off-plan, resort properties, luxury leasing, and vacation rentals, we combine cutting-edge technology with innovative strategies to deliver exceptional outcomes for agents and clients alike.

Job Description

FazWaz is looking for a Sales Transition Manager to lead our Sales Transition Team, a dedicated stage within the FazWaz Agent Academy built for Property Consultants who want to make the leap from Rentals into Sales.

Consultants join this team once they've already made the decision to move across. From there, it's entirely on you: you coach, train and support them until they close their first sales deal, at which point they graduate into the Sales Team.

What You'll Do

• Own the coaching and development of every consultant in the Sales Transition Team, from day one to first deal closed

• Deliver 1:1 coaching and live deal support as per the FazWaz Academy curriculum, tailored to where each consultant is in their journey

• Run regular group training sessions and workshops covering the full sales deal life cycle from enquiry through to successful completion, negotiation and CRM management

• Track each consultant's pipeline and progress, and adapt your support to keep them moving toward their first close

• Manage a smooth, well-prepared handover of each consultant into the Sales Team once their first deal is done
  
  

What We're Looking For

• Real estate sales experience in the Bangkok market, with a genuine track record of closing sales deals

• Fluent, confident English, comfortable presenting to groups and coaching 1:1

• Well-presented and professional, as the face of this programme to every consultant who comes through it

• Experience coaching, mentoring or training others

• Comfortable managing a team

• Patient and resilient, with a genuine drive to see other people succeed
  
  

What We Offer

• Competitive salary plus performance-related bonuses

• A leadership role at the heart of FazWaz's Agent Academy, shaping how our best talent moves into Sales

• A friendly, driven working environment with genuine opportunities for growth

THUN Holding Co., Ltd.

Thun Holding Co., Ltd, we are a Thai company, the fastest growing hotels and hospitality management based in Bangkok with an expanding portfolio of hotels and resorts in both owned, marketed and managed across all destination in Thailand, Bangkok, Chiang Mai, Phuket, Tak and Koh Chang, Trat province etc.

Job Description

Job Description

- Overseeing the daily operations of the resort including check-in procedures, accounting, human resources, security, and maintenance.

- Handling complaints from guests or other employees in a timely manner.

- Planning special events such as weddings, conventions, and charity fundraisers.

- Reviewing financial reports to determine if costs are within budget and profit margins are adequate.

- Recruiting, hiring, training, scheduling, motivating, and disciplining employees.

- Plan all operational procedures, maximizing revenue and profit potentials.

- Implement departmental strategies and action plans in accordance with the hotel's strategic and sales plans.

- Responsible for providing innovation and renewal in the hotel's guest experience, with particular focus on Rooms & F&B.

- Operate an efficient and accurate administration process to meet statutory, legal and internal requirements.

- Oversee budget preparation for the year.

- Analyze the market needs and trends and ensure improvement in productivity across the hotel.

Qualification

- Excellent verbal and written communication skills

- 3-5 years experience on Rooms

- Having customer service skills and business management skills

- Patience and the ability to remain calm in stressful situations

- Pay attention to detail, flexible and open to change

- Persistence and determination

- Having the ability to motivate and manage staff

- Full working rights for Thailand only

Welfare

- Service Charge

- Staff House

- Vacation

- Social Security Fund

- Bonus

Central Group (Central Pattana Public Company Limited)

Almost 45 successful years, CENTRALPATTANA has evolved into Thailand's largest and most sophisticated developer of retail property. Currently the Company owns and manages 42 premium shopping centers, 10 office buildings, 10 Hotels and 43 residential buildings.

Job Description

Manager, Asset Feasibility & PMO

Manager, Asset Feasibility & PMO

PT Desa Wisata Indonesia

Job Description

About the role

As Wahana Manager at PT Desa Wisata Indonesia, you will play a strategic role in overseeing daily operations of attractions and tourism facilities, ensuring exceptional visitor experiences, and maintaining the highest safety standards. You will work directly on-site at our location in Bawen, Jawa Tengah to ensure all operations run smoothly and efficiently.

Key responsibilities

• Manage daily operations of attractions and tourism facilities to ensure optimal service quality for visitors

• Oversee attraction staff team, including recruitment, training, scheduling, and performance evaluation

• Ensure compliance with applicable safety standards and health protocols for all visitors and staff

• Manage routine maintenance and repairs of attractions to maintain optimal condition and equipment safety

• Demonstrate good understanding of Occupational Safety and Health (K3) implementation, risk management, and emergency response procedures in attraction areas

• Control and optimize operational costs while maintaining service quality

• Monitor visitor satisfaction and handle complaints professionally and promptly

• Design and implement promotion programs and visitor experience enhancement initiatives

• Report operational achievements, budgets, and performance metrics to senior management regularly

• Be willing to work shift systems, including weekends and national holidays

About you

• Minimum Diploma (D3) education in tourism management, business administration, or related field

• Minimum 3-5 years of experience managing attraction operations, tourism attractions, or public recreation facilities

• Deep understanding of safety standards and tourism industry regulations in Indonesia

• Strong leadership skills with ability to manage and motivate teams

• Good analytical and problem-solving abilities to address operational challenges

• Knowledge of financial management, budgeting, and cost control

• Excellent interpersonal communication skills to interact with visitors, staff, and other stakeholders

• Ability to use information systems and operational management software

• General K3 Expert certification, First Aid/CPR, or related safety certifications are advantageous

• Previous experience in tourism or hospitality industry is advantageous

SAN Group

Job Description

We are looking for an exceptional Operational Manager / Hotel Manager to take full ownership of the day-to-day running of the hotel and lead the property to the highest operational and guest service standards.

This is a key leadership role for someone who combines strong hospitality experience with excellent people management, operational discipline, problem-solving ability, and a hands-on approach. You must be someone who naturally stays on top of everything, takes initiative, and ensures the property runs smoothly at all times.

• The Role

You will be responsible for the complete daily operation of the hotel, ensuring every department performs efficiently and every guest receives an outstanding experience. You will lead the team, maintain standards, oversee maintenance, solve problems quickly, and create a culture of accountability, pride, and service excellence.

• Key Responsibilities

- Hotel Operations

Oversee the full daily operation of the hotel across all departments

Ensure smooth coordination between front office, housekeeping, maintenance, guest relations, and external suppliers

Maintain high operational standards and efficient day-to-day systems

Ensure the property is always guest-ready, polished, and professionally run

- Guest Experience & Service Standards

Deliver and maintain exceptional guest service standards throughout the property

Ensure rooms, public areas, pool, and facilities are always presented at a premium level

Handle guest feedback and operational issues professionally and efficiently

Create memorable guest experiences and maintain a warm boutique hospitality culture

- Maintenance & Property Standards

Be fully on top of all maintenance matters, repairs, and preventive maintenance schedules

Follow up closely with engineers, contractors, and suppliers to ensure tasks are completed properly and on time

Conduct regular inspections of rooms and facilities to identify issues before they become problems

Ensure all technical systems are functioning smoothly and reliably

- Leadership & Staff Management

Lead, train, motivate, and manage the hotel team across departments

Create clear structure, routines, and accountability for all staff

Ensure team members follow instructions, procedures, and service standards

Build a positive, productive, and respectful working culture

Manage performance, discipline, and development when required

- Problem Solving & Ownership

Quickly identify operational challenges and implement practical solutions

Stay calm under pressure and make strong decisions when needed

Anticipate issues before they arise and stay one step ahead

Take full ownership of making sure the hotel runs efficiently every day

- Growth & Commercial Support

Support retreats, events, private buyouts, and group bookings

Assist ownership with concept development and continuous improvement

Monitor costs, stock levels, and operational performance

• Ideal Candidate

Proven experience in hotel operations, hospitality management, or resort management

Experience from boutique hotels, villas, luxury hospitality, or pre-opening projects is highly valued

Strong leadership skills with the ability to gain respect and lead teams effectively

Excellent problem-solving skills and strong business judgment

Strong understanding of premium guest service and operational excellence

Good understanding of maintenance follow-up and property standards

Highly organized, detail-oriented, and proactive

Hands-on attitude with willingness to be involved where needed

Calm, confident, and professional under pressure

Fluent English required (additional languages are an advantage)

• Personality We Are Looking For

Natural leader with strong presence

High standards and pride in excellence

Structured and highly organized

Reliable and accountable

Smart, practical, and solution-oriented

Service-minded with warmth and professionalism

Able to get things done through others while leading by example

PT Novus Hotel Manajemen

Novus Hotels & Resorts is a growing hospitality management company operating high-standard resorts in Indonesia. We believe a hotel is not only a place to stay, but a complete guest experience created through distinctive design, warm service, and strong local character.

Job Description

About the role

The General Manager will be responsible for the overall leadership, operation, guest experience, financial performance, team culture, and service quality of Novus Giri Puncak Resort & Spa. This role requires a hands-on hotel leader who can balance guest satisfaction, commercial performance, operational control, staff development, and brand standards.

Key responsibilities

• Lead the overall daily operation of the resort, including Rooms, Front Office, Housekeeping, Food & Beverage, Kitchen, Engineering, Spa, Recreation, Sales, Finance, HR, and Security

• Drive guest satisfaction by ensuring consistent service quality, fast problem resolution, and a warm hospitality culture across all departments

• Maintain the resort's five-star positioning through high standards of cleanliness, maintenance, service, presentation, and guest experience

• Build, coach, and develop a strong management team and department heads

• Ensure all departments follow company policies, SOPs, service standards, and operational controls

• Monitor hotel performance, including occupancy, ADR, RevPAR, revenue, GOP, cost control, guest reviews, and departmental productivity

• Work closely with Sales & Marketing to grow room revenue, MICE business, leisure packages, direct bookings, and local market opportunities

• Strengthen Food & Beverage performance through quality control, guest experience, cost management, and concept execution

• Maintain strong control over expenses, purchasing, inventory, payroll, utilities, and operating costs

• Handle guest complaints and operational issues professionally and promptly

Requirements

• Minimum 2 years of proven experience as a Hotel General Manager

• Experience in a four-star or five-star hotel, resort, or full-service property is strongly preferred

• Strong background in resort operation, guest experience, rooms division, F&B, sales, cost control, and team leadership

• Hands-on leadership style; willing to be visible in the operation and directly involved in guest and team matters

• Strong service mindset with genuine passion for creating memorable guest experiences

• Commercially aware, with ability to improve revenue, control cost, and protect profitability

• Strong problem-solving ability and good decision-making under pressure

• Strong communication skills in Bahasa Indonesia and English

• Familiar with hotel systems, online reviews, OTA performance, guest feedback platforms, and modern hotel operation standards

• Willing to be based in Cipanas, Puncak, West Java

Benefits

• Opportunity to lead a five-star resort under an established Indonesian hospitality group

• A strong brand with a long history in resort hospitality

• A property with strong natural character, family appeal, wellness potential, and corporate event opportunities

• Direct involvement with ownership / corporate leadership

• Opportunity to build a long-term career with future growth within the group

Only World Group

If you crave new challenges that will keep your enthusiasm at its peak. If you have the mind to inspire others and be inspired, and if you simply enjoy a career that stimulates your excitement, you have come to the right place. ONLY WORLD GROUP owns and operates Malaysia’s largest water theme park chain, F&B outlets, various family entertainment attractions and theme park development. We have built an empire of companies that operates in line with our core values – Fun, Food and Good Living. In line with our RAPID expansion, we invite dynamic and ambitious individuals to join us IMMEDIATELY !

Job Description

JOB RESPONSIBILITIES:

Operations Management

• Oversee the day-to-day operations of the outlet, including retail, food and beverage, and customer service.

• Ensure that all sections of the outlet function smoothly and efficiently.

• Coordinate with departments such as maintenance, food and beverage, and customer service to ensure seamless operations.

Staff Supervision

• Hire, train, and manage employees across various departments within the outlet (cashiers, service crew, kitchen staff, customer service, etc.).

• Develop and implement staff schedules to ensure the outlet is adequately staffed at all times.

• Conduct performance evaluations, provide feedback, and address any employee performance issues.

Customer Experience & Service Quality

• Ensure high levels of customer satisfaction by providing excellent service and a positive experience.

• Address and resolve customer complaints, inquiries, or concerns promptly and professionally.

• Ensure that all team members deliver excellent customer service and engage with visitors in a friendly and professional manner.

Safety & Compliance

• Enforce all safety protocols and guidelines to ensure that customers and staff remain safe at all times.

• Monitor and ensure compliance with local, state. and national regulations regarding health. safety, and food handling standards.

• Ensure that all equipment mid facilities undergo regular maintenance checks and remain in top operating condition.

Financial Management

• Develop and manage the budget for the outlet, ensuring it remains within set financial goals.

• Monitor revenue and expenses, including sales, promotions, and food and beverage profitability.

• Identify opportunities to increase profitability through strategic sales initiatives and operational improvements.

Marketing & Promotions

• Collaborate with the marketing team to promote the outlet through advertisements, social media, and special campaigns.

• Develop and implement seasonal promotions, pricing strategies, and loyalty programs to attract more customers.

• Plan and execute special events or sales campaigns to boost traffic and revenue.

Maintenance & Facility Management

• Oversee the cleanliness and maintenance of the outlet, including service areas, seating, and restrooms.

• Coordinate with maintenance teams to address any repairs or infrastructure upgrades.

• Ensure the outlet maintains an aesthetically pleasing and hygienic environment at all times.

Event Planning & Customer Engagement

• Plan and coordinate in-store events, promotions, or product launches.

• Ensure that event offerings align with the branding and objectives of the outlet.

• Work with vendors, performers, or partners to enhance customer engagement experiences.

Risk Management & Emergency Response

• Prepare for and respond to emergency situations, such as accidents, power outages, or unforeseen disruptions.

• Ensure that all staff are trained in emergency protocols, including first aid and evacuation procedures.

• Conduct safety drills and reviews to keep emergency procedures up to date.

Reporting Communication

• Regularly report to upper management regarding operational performance, customer feedback, financial status, and any challenges faced.

• Maintain effective communication between different teams and departments within the outlet.

• Review customer feedback and make improvements based on visitor suggestions or complaints.

Sustainability Environmental Management

• Implement sustainable practices to minimize the outlet's environmental impact.

• Work on waste reduction. energy conservation, and responsible sourcing or products and materials.

Strategic Planning

• Develop and implement long-term plans for the outlet's growth and service enhancements.

• Monitor industry trends and competitors to ensure the outlet remains competitive and relevant in the market.

JOB REQUIREMENTS:

• Diploma or Bachelor’s Degree in Business Administration, Retail Management, Hospitality, Event Management, or a related field.

• Minimum 2–3 years of proven supervisory or managerial experience in theme parks, family entertainment centers (FEC), hospitality, retail, or high-volume F&B.

• Strong understanding of child safety standards, facility operational workflows, and customer service excellence.

• Exceptional leadership, staff coaching, and team management capabilities.

• Strong problem-solving, conflict resolution, and crowd-management skills.

• Clear verbal and written communication skills with a customer-first mindset.

• Willingness to work operational shifts, including weekends, public holidays, and peak school holiday periods.

WORKING LOCATION:

• Jungle Gym, SKS City Mall, Johor Bahru

Only World Group

If you crave new challenges that will keep your enthusiasm at its peak. If you have the mind to inspire others and be inspired, and if you simply enjoy a career that stimulates your excitement, you have come to the right place. ONLY WORLD GROUP owns and operates Malaysia’s largest water theme park chain, F&B outlets, various family entertainment attractions and theme park development. We have built an empire of companies that operates in line with our core values – Fun, Food and Good Living. In line with our RAPID expansion, we invite dynamic and ambitious individuals to join us IMMEDIATELY !

Job Description

JOB RESPONSIBILITIES:

Operations Management

• Oversee the day-to-day operations of the outlet, including retail, food and beverage, and customer service.

• Ensure that all sections of the outlet function smoothly and efficiently.

• Coordinate with departments such as maintenance, food and beverage, and customer service to ensure seamless operations.

Staff Supervision

• Hire, train, and manage employees across various departments within the outlet (cashiers, service crew, kitchen staff, customer service, etc.).

• Develop and implement staff schedules to ensure the outlet is adequately staffed at all times.

• Conduct performance evaluations, provide feedback, and address any employee performance issues.

Customer Experience & Service Quality

• Ensure high levels of customer satisfaction by providing excellent service and a positive experience.

• Address and resolve customer complaints, inquiries, or concerns promptly and professionally.

• Ensure that all team members deliver excellent customer service and engage with visitors in a friendly and professional manner.

Safety & Compliance

• Enforce all safety protocols and guidelines to ensure that customers and staff remain safe at all times.

• Monitor and ensure compliance with local, state. and national regulations regarding health. safety, and food handling standards.

• Ensure that all equipment mid facilities undergo regular maintenance checks and remain in top operating condition.

Financial Management

• Develop and manage the budget for the outlet, ensuring it remains within set financial goals.

• Monitor revenue and expenses, including sales, promotions, and food and beverage profitability.

• Identify opportunities to increase profitability through strategic sales initiatives and operational improvements.

Marketing & Promotions

• Collaborate with the marketing team to promote the outlet through advertisements, social media, and special campaigns.

• Develop and implement seasonal promotions, pricing strategies, and loyalty programs to attract more customers.

• Plan and execute special events or sales campaigns to boost traffic and revenue.

Maintenance & Facility Management

• Oversee the cleanliness and maintenance of the outlet, including service areas, seating, and restrooms.

• Coordinate with maintenance teams to address any repairs or infrastructure upgrades.

• Ensure the outlet maintains an aesthetically pleasing and hygienic environment at all times.

Event Planning & Customer Engagement

• Plan and coordinate in-store events, promotions, or product launches.

• Ensure that event offerings align with the branding and objectives of the outlet.

• Work with vendors, performers, or partners to enhance customer engagement experiences.

Risk Management & Emergency Response

• Prepare for and respond to emergency situations, such as accidents, power outages, or unforeseen disruptions.

• Ensure that all staff are trained in emergency protocols, including first aid and evacuation procedures.

• Conduct safety drills and reviews to keep emergency procedures up to date.

Reporting Communication

• Regularly report to upper management regarding operational performance, customer feedback, financial status, and any challenges faced.

• Maintain effective communication between different teams and departments within the outlet.

• Review customer feedback and make improvements based on visitor suggestions or complaints.

Sustainability Environmental Management

• Implement sustainable practices to minimize the outlet's environmental impact.

• Work on waste reduction. energy conservation, and responsible sourcing or products and materials.

Strategic Planning

• Develop and implement long-term plans for the outlet's growth and service enhancements.

• Monitor industry trends and competitors to ensure the outlet remains competitive and relevant in the market.

JOB REQUIREMENTS:

• Diploma or Bachelor’s Degree in Business Administration, Retail Management, Hospitality, Event Management, or a related field.

• Minimum 2–3 years of proven supervisory or managerial experience in theme parks, family entertainment centers (FEC), hospitality, retail, or high-volume F&B.

• Strong understanding of child safety standards, facility operational workflows, and customer service excellence.

• Exceptional leadership, staff coaching, and team management capabilities.

• Strong problem-solving, conflict resolution, and crowd-management skills.

• Clear verbal and written communication skills with a customer-first mindset.

• Willingness to work operational shifts, including weekends, public holidays, and peak school holiday periods.

WORK LOCATION:

• Jungle Gym, Sunway Velocity Mall, KL

• Jungle Gym, Pearl Point, KL

• Jungle Gym, Eco Majestic Labs, Semenyih
  

Marclan International

Job Description

About the role

Marclan International is seeking an exceptional and inspiring General Manager to lead Swarga Suites Bali Berawa, a distinctive 5-star resort in Bali, into its next chapter transformation. This is an exciting opportunity for a seasoned hospitality leader who understands the art of resort operations, commercial performance, and creating memorable guest experiences. The ideal candidate will bring a proven track record in 5-star hospitality, strong leadership presence, and the ability to lead a property through renovation, repositioning, or a new phase of its journey, while inspiring teams and elevating the overall guest experience.

Key responsibilities

• Lead and oversee the overall operation and performance of the resort, ensuring high standards of service, quality, and guest satisfaction.

• Drive commercial performance across Rooms, F&B, and other revenue-generating areas.

• Take full accountability for achieving and, where possible, exceeding the approved annual financial budget and key business targets, including revenue, profitability, cost management, and overall financial performance.

• Lead and manage the hotel team, fostering a culture of accountability, collaboration, service excellence, and continuous improvement.

• Ensure the resort consistently delivers its brand promise and creates memorable guest experiences.

• Work closely with the corporate team to develop and execute business strategies, budgets, and operational plans.

• Lead the property through renovation, refurbishment, repositioning, or transformation projects, with minimal disruption to operations and a successful outcome.

• Collaborate closely with Engineering, Projects, Operations, Sales & Marketing, and other stakeholders during renovation or development phases.

• Maintain strong relationships with owners, guests, business partners, vendors, and other key stakeholders.

• Identify opportunities to improve operational efficiency, profitability, guest satisfaction, and overall asset value.

About you

• Bachelor's degree in hospitality management, Business Administration, or a related field.

• Minimum of 5 years of work experience in the same position, preferably with strong 5-star resort experience.

• Proven experience in hotel renovation, refurbishment, transformation, new opening, or pre-opening projects.

• Strong understanding of hotel operations with the ability to oversee all departments and drive cross-functional performance.

• Rooms Division or F&B operational background will be considered an advantage.

• Strong commercial understanding with the ability to balance guest experience, operational excellence, and financial performance.

• Excellent communication, interpersonal, and stakeholder-management skills.

• Strong business acumen, strategic thinking, and hands-on leadership approach.

Lippo Capital Sdn Bhd

Job Description

About the role

The Hotel Manager runs the hotel on the ground, every day. You lead a small team, keep standards up, keep costs in line, and deliver the numbers agreed with your Area Operations Manager. On pricing, you work hand in hand with the Executive, Revenue Management - they bring the data, you bring what is happening on the ground and handle the execution of strategies.

Key responsibilities

• Run the property day to day: front office, housekeeping, F&B and maintenance

• Inspect rooms and public areas daily against set standards

• Manage the roster to demand. Keep staffing tight on low days and covered on peak days

• Cover the front desk or a shift when the team is short

• Work with the Executive, Revenue Management to set rates, restrictions and promotions for the property

• Load and update rates, availability and promotions on the channel manager and OTA extranets (Booking.com, Agoda, Expedia, Trip, Traveloka etc)

• Review pickup, cancellations and pace daily. Proactively flag issues early and propose rate or inventory changes

• Drive walk-in, repeat and local corporate bookings at property level

• Respond to all guest reviews on Google, Booking.com and Agoda within 24 hours

• Handle guest complaints on the spot. Escalate only what you cannot resolve

About you

• 3+ years in hotel operations with at least 1 year supervising a department or shift - Duty Manager, Front Office Manager, Assistant Hotel Manager or similar

• Hands-on with a PMS and at least one OTA extranet

• Comfortable with rosters, cash-up, stock control and basic cost reporting

• Working knowledge of Malaysian hotel licensing and employment compliance

• Fluent in Bahasa Malaysia and English

Vision Manpower Pte Ltd

Vision Manpower Pte Ltd is a MOM registered talent acquisition and recruitment company with a focus on career development for job seekers; Ranging from career advancement and career entry solutions.

Job Description

The role oversees a wide Group Hospitality portfolio, including Housekeeping, Waste Management, Pest Control, Landscaping, Linen & Laundry, and Portering Services, with a strong focus on vendor and contract management, service quality, compliance, stakeholder engagement, and operational excellence.  

The incumbent will support the management of hospitality services by overseeing vendor performance, ensuring contractual and regulatory compliance, and driving service quality and operational effectiveness at the institutional level.

 Key Responsibilities

• Manage assigned Group Hospitality portfolio (Group Hospitality covers Housekeeping, Waste Management, Pest Control, Landscaping, Linen & Laundry, and Portering Services).

• Drive vendor performance to achieve contractual KPIs, service standards, and stakeholder expectations.

• Ensure compliance with organisational policies, regulatory requirements, audit standards, and workplace safety regulations.

• Monitor service quality and implement improvements to enhance operational effectiveness and user experience.

• Partner stakeholders and service providers to resolve issues, address service gaps, and support operational needs.

• Oversee contract governance, performance reporting, and documentation to ensure accountability and audit readiness.

• Support budgeting, procurement, and financial management to optimise resource utilisation and value for money.

• Lead or participate in projects and initiatives that strengthen service delivery, operational resilience, and organisational outcomes.

• Develop a collaborative and high-performing team culture through coaching, engagement, and knowledge sharing.

 Requirement

• Recognised Degree, preferably in contract management in Healthcare / Hotel Setting / Horticulture, Certified Practicing Horticulturist (CPH), or related field

• Relevant experience in contract, vendor, or service management, preferably in healthcare, hospitality, or facilities environments.

• Strong stakeholder management, communication, and interpersonal skills.

• Analytical, proactive, and able to manage multiple priorities effectively.

• Demonstrated leadership and project management capabilities.

EA Personnel Name: Asinah
EA Personnel No: R22111327
EA License No: 02C5351

Strumms Holding Pte Ltd

We celebrate you.

Job Description

We are looking for an experienced and hands-on General Manager to lead the overall operations and business performance of Strumm's Holding Pte Ltd across its Singapore and overseas establishments. Reporting directly to the Managing Director, the role will drive business growth, profitability, service excellence and operational efficiency, while leading the management team and upholding the company's standards, values and objectives.

Key Responsibilities

• Lead the overall operations and performance of the Group's establishments, ensuring service excellence, operational efficiency and brand standards.

• Drive business growth, profitability and strategic initiatives in partnership with the Managing Director.

• Oversee budgets, cost control, financial performance and P&L.

• Lead, coach and develop the management team, including performance management and succession planning.

• Drive continuous improvement, innovation and operational best practices.

• Build strong relationships with landlords, suppliers, business partners, government agencies and other key stakeholders.

• Ensure compliance with licensing, employment, health & safety and regulatory requirements.

• Oversee refurbishments, asset enhancements, new business initiatives and operational projects.

• Lead risk management, business continuity and crisis response where required.

• Monitor business performance and provide recommendations to the Managing Director.

• Represent the company at relevant business meetings, industry events and strategic engagements.

Requirements

• Minimum 8–10 years of relevant management experience in hospitality, nightlife, F&B or multi-site operations.

• Proven experience leading teams and managing business operations.

• Strong commercial, financial and strategic thinking with a track record of driving business performance.

• Excellent leadership, communication, stakeholder management and decision-making skills.

• Hands-on, proactive and adaptable, with the ability to operate effectively in a fast-paced and evolving business environment.

• Relevant hospitality or business qualifications are an advantage but not essential. Candidates with strong industry experience will be considered.

• Willingness to travel for business when required.

Other Duties

This job description outlines the primary responsibilities of the role and is not intended to be exhaustive. Additional duties may be assigned by the Managing Director as business needs evolve.

Compensation & Benefits
We offer a competitive salary and comprehensive benefits, including employee discounts and other benefits. Additional incentives may be available based on performance and company policies.

Job Type: Full Time
Salary: SGD 5,000 - 7,000

BWH Hotels Asia

Job Description

BWH Hotels in Asia is looking for General Manager for Best Western Q Khon Kaen, Khon Kaen, Thailand

Responsibilities:

• Develop and implement strategic plans to enhance hotel performance and achieve business objectives.

• Oversee day-to-day hotel operations, including front desk, housekeeping, food and beverage, and maintenance.

• Develop and manage the hotel budget, monitoring revenue, expenses, and profitability.

• Develop and implement sales and marketing strategies to maximize revenue and occupancy.

• Implement cost-effective measures without compromising service quality.

• Foster a culture of outstanding customer service, anticipating and exceeding guest expectations.

• Address and resolve guest concerns in a timely and professional manner.

• Build and maintain relationships with hotel owners.

• Foster a culture of continuous learning, providing resources and opportunities for team's professional growth.

• Ensure adherence to quality standards and brand guidelines.

• Ensure compliance with health, security, and safety standards.

• Maintain knowledge of local competition and general industry trends.

 Qualifications:

• Minimum 3-5 years of experience as a hotel General Manager

• Proven track record of success in driving revenue growth, improving guest satisfaction, and managing teams effectively

• Strong financial acumen and budget management experience

• Experience in developing and implementing marketing and sales strategies

• Strong understanding of hotel operations, including front office, housekeeping, food and beverage, and maintenance

• Exceptional customer service orientation

• Excellent communication, interpersonal, and leadership skills

• Proficient in hotel management software and technology

• Knowledge of local regulations and industry trends

Interested candidates are encouraged to send their application with full resume indicating position of interest, qualifications, educational background, employment records, expected salary and recent photo.  
 

 BWI (Thailand) Co., Ltd.

 Unit 5A-2, 5th Floor, Gaysorn Place Office Building,

 999 Ploenchit Road, Lumpini, Phatumwan, Bangkok 10330 Thailand

 T: +66• ••• •260    F: +66• ••• •252

 www.bestwestern.com

YFY Jupiter (Thailand) Co.,Ltd.

Job Description

Key Responsibilities:

• Customer Relationship Management: Serve as the primary point of contact, ensuring customer satisfaction and high-quality service standards.

• Operational Excellence: Oversee daily operations to ensure smooth workflows, including customer demand trend analysis, order fulfillment, and timely delivery.

• Supply Chain & Inventory: Manage outsource material planning, production scheduling, and maintain optimal inventory levels.

• Financial Oversight: Manage supplier billing processes and ensure timely collection of customer Accounts Receivable (AR).

• Strategic Leadership:

  • Lead early involvement from the New Product Introduction (NPI) stage.

  • Collect and analyze market intelligence to drive strategic improvements.

  • Facilitate cross-functional coordination and discussions to align business goals.

• Risk & Compliance: Proactively identify operational irregularities, resolve complaints, and implement effective prevention plans.

Qualifications:

• Education: Bachelor’s degree in Business Management, International Trade, Supply Chain Management, or a related field.

• Experience:

  • Minimum 5+ years in a management role.

  • Minimum 3+ years in an Operation or Customer Service position.

• Skills & Competencies:

  • Strong "hands-on" leadership spirit with a focus on monitoring and optimizing daily operations.

  • Proven ability to identify irregularities, solve complex problems, and implement preventative measures.

  • Excellent communication skills, with the ability to clearly convey goals to team members and report progress to senior leadership.

• Language: English proficiency (TOEIC 700 or equivalent).

• Proficient in Chinese with an HSK Level 5 qualification (or above).

• Proven ability to work effectively in a diverse, multicultural environment.

Minor International PCL.

Job Description

PT Paradise Villas Group

Job Description

About us

PT. Paradise Villas Group is a leading global Villa Management Company dedicated to providing exceptional service and creating memorable experiences for our clients. We are looking for a dynamic and personable Villa Manager (VM) to join our team and help us maintain the highest standards of customer satisfaction. We are looking for Kerobokan & Seminyak area.

Qualifications & experience

• Proven experience as a Villa Manager or in a similar role within the hospitality industry is highly preferred.

• Strong leadership and organizational skills.

• Ability to manage and resolve conflicts effectively.

• Excellent communication and interpersonal skills.

• Attention to detail and a commitment to providing high-quality service.

• Knowledge of local laws and regulations related to hospitality and property management is highly preferred.

• Mode of transportation (motorbike)

• Based in Kerobokan and Seminyak

Tasks & responsibilities

• Manage the day-to-day operations of the villa.

• Ensure exceptional guest experiences by providing high-quality service.

• Supervise and train villa staff to ensure they meet the company standards and SOPs.

• Coordinate with maintenance and housekeeping teams to maintain the villa in top condition. Arrange for and oversee villa maintenance tasks.

• Handle guest inquiries and complaints, mostly in person, professionally and efficiently.

• Oversee inventory management and procurement of supplies.

• Manage budgets and financial records related to villa operations.

Benefits

• Health Insurance

• Social Insurance

• Bonus

• THR

• Training and development program

• Opportunities for career advancement

Marriott International

With its urbane elegance, hushed tones and tranquil touches, the JW Marriott Hotel Jakarta indulges guests in a remarkable blend of comfort, beauty and service. Set in the Golden Business Triangle of Mega Kuningan near multinational corporations, embassies and shopping, this 5-star hotel in Jakarta offers the best of all worlds. Unusually spacious guest rooms hold the secret to contentment with plush bedding and thoughtful appointments, in addition to an executive level offering a lounge and meeting rooms. Dining at the JW Marriott Hotel Jakarta is elevated to art, with temptations like Sailendra Restaurant's popular buffet, open kitchen and live cooking stations. There's Asuka, bearing culinary gifts from Japan like the unique omakase concept and the best sushi. And Pearl Chinese Restaurant, serving superb Cantonese cuisine. At Alameda Spa, lavish treatments ease guests into a realm of calm, while the health club and pool invite a deeper sense of well-being during a stay at the JW Marriott Hotel Jakarta

Job Description

JOBSEEK HR CONSULTANCY PTE. LTD.

Job Description

Job Summary

We are seeking a Restaurant Manager to oversee daily restaurant operations, ensure excellent customer service, supervise staff performance, and support business growth in a fast-paced dining environment.

Responsibilities

Manage day-to-day restaurant operations efficiently

Supervise and guide service staff to ensure service quality standards are met

Handle customer feedback and resolve service-related issues professionally

Coordinate staff schedules and operational requirements

Monitor inventory and assist in ordering supplies when required

Ensure workplace cleanliness and compliance with food safety standards

Support staff training and team development

Prepare operational reports and assist with restaurant planning activities

Preferred Competencies and Qualifications

Strong communication and leadership skills

Ability to work in a fast-paced environment

Ability to work shifts, weekends and public holidays

Job Summary

We are seeking a Restaurant Manager to oversee daily restaurant operations, ensure excellent customer service, supervise staff performance, and support business growth in a fast-paced dining environment.

Responsibilities

Manage day-to-day restaurant operations efficiently

Supervise and guide service staff to ensure service quality standards are met

Handle customer feedback and resolve service-related issues professionally

Coordinate staff schedules and operational requirements

Monitor inventory and assist in ordering supplies when required

Ensure workplace cleanliness and compliance with food safety standards

Support staff training and team development

Prepare operational reports and assist with restaurant planning activities

Preferred Competencies and Qualifications

Strong communication and leadership skills

Ability to work in a fast-paced environment

Ability to work shifts, weekends and public holidays

DAY ONE PTE. LTD.

Choose Day One so you can focus on your business growth. Our business is built around relieving your business demands. We do this by providing you the knowledge, systems and processes that are integrated into the way you work. Whether you have one employee or more than 100 employees, our system is designed to scale alongside your growth.

Job Description

Responsibilities including but not limited to:

• Assist the Outlet Manager in the outlet operations
• Drive revenue, maximize profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability to handle customer feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Build strong relationships with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff schedule planning
• Any other ad hoc duties assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• At least 3 years of relevant experience in KTV, restaurant service, F&B operations, retail or a related customer-facing service environment.
• Strong financial management and business acumen, with knowledge of current sales and marketing practices relevant to the F&B industry.
• Strong customer service and problem-solving skills
• Strong planning and people management skills to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Able to manage multiple tasks, work effectively under pressure and meet operational deadlines.

Capella Hotel Singapore

Capella Singapore offers an inspiring resort destination, just moments from Singapore’s financial and shopping districts. Residing on 30 acres of lush rainforest, the resort’s peaceful setting on a knoll is a rare masterpiece, boldly marrying Singapore’s rich colonial heritage with a symphony of contemporary architectural curves and designs.

Job Description

JOB SUMMARY

The role, which is based in Singapore executes and supports the Design & Technical Services team in evaluating hotel development opportunities, conducting project feasibility assessments, assisting in concept development, and providing analytical insights to support strategic growth initiatives for the company's luxury hospitality brands.

This position reports directly to Senior Vice President, Design & Technical Services and is accountable to the Chief Development Officer.

THE ROLE

Project Feasibility & Market Assessment

• Review project development drawings and reports for new leads for both Capella and Patina branded hotels, resorts and branded residences.

• Conduct preliminary feasibility studies, evaluate market demand, competitive supply, destination potential and development opportunities.

• Research and analyze data on tourism, demographic, economic, hospitality, wellness, lifestyle, and luxury travel trends.

• Contribute ideas for guest experience, programming, F&B, wellness, and placemaking concepts in collaboration with Operations, Brand and Sales teams.

• Assist in developing project narratives, development briefs, owner presentations, and strategic reports in relation to brand fit and concept strategies.

TALENT PROFILE

Qualification

Bachelor's degree in either Architecture & Urban Planning, Hospitality or other related discipline

Work Experience

3-5 years of relevant experience, preferably in one or more of the following:

• Hotel development

• Hospitality consulting

• Real estate advisory

Technical Skills

• Able to decipher construction documents and have a keen eye for design and space planning.

• Good competency in design & project management tools.

• Strong PowerPoint presentation development skill set.

• Proficiency in presentation techniques and application programs (e.g. PPT, Excel, Adobe Creative Suite & MS Office).

• Competent and confident communicator in English, in verbal, graphics and written forms; proficiency in other languages is advantageous.

• Excellent communication and interpersonal skills, with the ability to effectively collaborate with internal and external stakeholders.

• Ability to work independently and as part of a team in a fast-paced, dynamic environment.

Kindly be informed only shortlisted candidates will be notified.

masa.saito.pte.ltd

Job Description

We are hiring now

Join our team

Asistant Manager

Looking for a Passionate Service Staff

To coordinate restaurant operations, including front-of-house and back-of-house

Deliver professional guest services with utmost customer satisfaction

Able to handle customer complaints and meet high demands

Manages cost control and inventory, forecasting consumption and requirements

Appraise colleague’s performance and provide coaching to keep them productive & motivated

Job Requirement:

Must have the passion for service

At least 1 years’ experience in F&B Management

Excellent communications skills with extensive food and wine knowledge.

Computer literacy and knowledge of MS Office preferred

11 HOUSE PTE. LTD.

Job Description

Position: Chief Operating Officer (COO)

Employment Type: Full-time
Industry: Food & Beverage / Restaurant
Location: Vivocity

We are seeking an experienced and highly accomplished Chief Operating Officer (COO) to lead the overall operations of our growing restaurant business in Singapore.

The successful candidate will be a senior F&B operations leader with extensive experience managing large-scale restaurants, multi-outlet operations, and established restaurant chains or hospitality groups. This is a senior leadership position requiring strong commercial acumen, operational discipline, people leadership, and the ability to build scalable systems for a rapidly growing restaurant business.

You will be responsible for translating the company's strategic vision into operational excellence, driving profitability, establishing standardized operating procedures, developing management teams, and ensuring consistent guest experiences across all outlets.

• Lead and oversee the overall day-to-day operations of the restaurant business, including all outlets, kitchens, front-of-house operations, service standards, procurement, inventory and operational support functions.

• Develop and execute the company's overall operational strategy in alignment with business growth objectives.

• Establish and continuously improve comprehensive SOPs, operational standards, quality control systems and performance management frameworks.

• Take full ownership of operational performance, including revenue, cost control, labor productivity, food cost, wastage, customer experience and outlet profitability.

• Build and lead a strong senior operations team, including General Managers, Area Managers, Operations Managers, Restaurant Managers and other key operational personnel.

• Develop management talent and succession planning systems to ensure a strong leadership pipeline.

• Drive operational scalability and prepare the organization for future multi-outlet expansion.

• Establish appropriate KPIs and management reporting systems across all operational functions.

• Work closely with the CEO/founders and other senior management to develop business plans, budgets and expansion strategies.

• Oversee manpower planning, recruitment, training, performance management and retention of key operational staff.

• Ensure compliance with Singapore's relevant food safety, workplace safety, employment and regulatory requirements.

• Lead initiatives to improve customer satisfaction, service quality, operational efficiency and overall brand standards.

• Manage relationships with key suppliers, business partners and external stakeholders where required.

• Identify operational risks and implement effective corrective and preventive measures.

• Analyze business and operational data to identify opportunities for growth, cost optimization and improved profitability.

• Lead new outlet openings, including pre-opening planning, manpower deployment, training, SOP implementation and operational readiness.

• Minimum 12 years of relevant F&B, restaurant or hospitality management experience, with substantial experience in senior operational leadership roles.

• Proven track record in large-scale restaurants, established restaurant groups, hotel F&B operations, or major multi-outlet restaurant chains.

• Strong preference for candidates who have held senior management positions within well-established local or international restaurant groups / F&B chains.

• At least 5–8 years of senior management experience with direct responsibility for multiple outlets, large teams and significant operating budgets.

• Demonstrated experience managing multiple restaurants/outlets simultaneously, preferably across different locations.

• Proven experience overseeing large teams and developing senior management and middle-management personnel.

• Strong understanding of restaurant P&L, budgeting, labor cost, food cost, procurement, inventory management and operational controls.

• Demonstrated success in improving operational efficiency, profitability and customer experience.

• Proven experience in new outlet openings, restaurant expansion and multi-unit business scaling.

• Strong knowledge of restaurant SOP development, operational systems, service standards and quality control.

• Excellent leadership, communication, negotiation and problem-solving skills.

• Highly commercially driven, analytical and results-oriented.

• Ability to operate at both strategic and hands-on operational levels.

• Strong understanding of the Singapore F&B market and regulatory environment.

• Candidates who have worked for large restaurant chains, major hospitality groups or high-volume flagship restaurants will be strongly preferred.

• Bachelor's degree in Business Administration, Hospitality Management, F&B Management or a related discipline is preferred.

The ideal candidate is a seasoned F&B executive who has progressed through the ranks of large restaurant groups or established chain operations, rather than someone whose experience is primarily limited to managing a single small restaurant.

You should have a proven record of managing large teams, multiple outlets, high-volume operations and substantial P&L responsibilities, and possess the leadership capability to build a professional operational organization from the ground up.

Experience with restaurant groups undergoing rapid expansion, multi-outlet growth, restructuring or operational transformation will be highly advantageous.

Bachmann Japanese Restaurant Pte Ltd

Job Description

Job Responsibilities

· Assist Outlet Manager in ensuring daily opening and closing duties in the outlet are properly executed

· Overseeing outlet operations and maintaining its operational smoothness

· Maintain high productivity, quality, and customer service standards

· Respond efficiently and accurately to customer feedback

· Recruiting & hiring of restaurant staff

· Responsible for induction training and on the job training of new employees and also newly promoted staff

· Responsible for employee's performance and discipline

· Responsible for achieving target sales and profit levels

· Liaise with Central Kitchen and external suppliers for ordering

· Manage stock levels of beverage and other related utensils and cutleries

· Backend duties: Sales report, stock takes, scheduling etc

· Ensuring safety, cleanliness and sanitation standards are adhered to by all staff

of the restaurant

· Handle any other duties assigned by Outlet Manager

Job Requirements

· Minimum GCE O-Level or ITE qualifications

· Minimum 2 years managerial experience in F&B or relevant experience

· Positive attitude with ability to influence and lead a team

· With F&B experience is an asset but not essential

· Pleasant and cheerful personality, energetic and team player

· Provide friendly and professional service to customers

· Able to multi-task, adapt to fast paced environment and work under pressure

· Able to perform split shift and work on weekends and public holidays

· Possess WSQ Food & Hygiene Certificate

Sinweb Manpower

Job Description

Responsibilities

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Maintain budgets and optimize expenses
• Set policies and processes
• Ensure employees work productively and develop professionally
• Oversee recruitment and training of new employees
• Evaluate and improve operations and financial performance
• Direct the employee assessment process
• Prepare regular reports for upper management
• Ensure staff follows health and safety regulations
• Provide solutions to issues (e.g. profit decline, employee conflicts,loss of business to competitors)

Requirements and skills

• Proven experience as a General Manager or similar executive role
• Experience in planning and budgeting
• Knowledge of business process and functions (finance, HR, procurement,operations etc.)
• Strong analytical ability
• Excellent communication skills
• Outstanding organizational and leadership skills
• Problem-solving aptitude
• Ability to work under pressure and meet deadlines
• Ability to work shifts, weekends and Public Holidays
• Ability to work longer hours with prolonged period of standing

CHAP Hospitality Management Co., Ltd.

Job Description

About the role

Lead the day-to-day operations of the hotel from pre-opening through stabilized operations. Deliver a consistent guest experience to CHM brand standards, protect the owner's asset, and achieve the agreed budget. This is a hands-on role in a lean team, covering Rooms first and then F&B once it opens.

Key responsibilities

• Support CHM in setting up hotel systems and test them end to end before opening.

• Recruit, onboard, and train the opening team together with the CHM People team.

• Set up suppliers for linen, amenities, and housekeeping supplies.

• Inspect rooms, track snagging items, and check FF&E/OS&E deliveries against plan.

• Run mock stays and trial operations before rooms go on sale.

• Follow up on licenses and documents required to operate.

• Work with CHM to prepare the F&B outlet for opening: team, suppliers, menu costing, and service standards.

• Coordinate food and liquor licenses.

• Oversee front office, housekeeping, maintenance, and F&B operations.

• Manage room status daily so saleable inventory is never lost to out-of-order rooms.

About you

• Bachelor's degree in Hospitality, Tourism, Business Administration, or a related field.

• 3–5 years' hotel experience, mainly in Rooms Division, with at least 2 years at supervisor or assistant manager level.

• Hands-on experience with hotel PMS, channel manager, and OTA extranets.

• Pre-opening experience is a strong advantage; F&B exposure is an advantage.

• Good command of Thai; English good enough to serve guests and write reports. Chinese is a plus.

• Hands-on leadership, strong service mindset, problem-solving under pressure, cost awareness, and willingness to learn and grow with CHM.

About us

The 38-room boutique hotel managed by CHAP Hospitality Management (CHM).

Resortlife Co., Ltd.

Job Description

About the role

Guests come to STAY for a transformation — to feel fitter, healthier, and to leave with habits that last. That result is created by many hands across our clinic, fitness, spa, nutrition and hospitality teams, but it only feels seamless when one person holds the whole thread. That person is the Wellness Manager.

You are the guest's first point of contact and personal guide. You plan each guest's stay before they arrive, coordinate every team around their goals, work with Wellness Advisors, and make sure the experience feels effortless, personal and expertly delivered from start to finish.

Key responsibilities

• Be the guest's guide as the friendly first point of contact for guests joining wellness retreats and packages, answering their questions and helping them choose what's right for them

• Build each guest's personalized wellness schedule before they arrive — confirming and booking every activity so their time on-property is spent enjoying, not waiting

• Work with Wellness Advisors to deliver best-in-class experiences throughout the guest's wellness journey

• Coordinate the teams across Clinic, Stay Fit, LeSpa, and F&B so every part of the guest's plan works together as one

• Meet and welcome retreat guests, guide them through facilities, and check in throughout their stay so they always feel looked after

• Support guests with wellbeing and nutrition guidance, and help arrange consultations, seminars and activities that bring their journey to life

• Keep accurate, confidential guest records, share weekly and monthly updates, and flag anything that needs attention early

About you

• A warm, people-first personality — you make guests feel genuinely welcome and cared for

• Strong organization and attention to detail — you enjoy keeping many moving parts on track

• A natural coordinator who communicates clearly and brings different teams together

• Calm and resourceful under pressure, with a positive, solutions-focused approach

• A genuine interest in health, wellbeing and hospitality, and a curiosity to keep learning

• Comfortable writing professional, friendly emails and working with everyday booking and office tools

• Fluent, confident English; additional languages are a plus

• Some experience in hospitality, wellness, spa, guest relations or a related people-facing field

About us

STAY Wellbeing & Lifestyle Resort is a growing luxury wellness resort in Phuket, Thailand, working with a supportive, multidisciplinary team dedicated to making a real difference to every guest who walks through our doors.

PT. The Smart Restaurants

Job Description

About the role

A leadership position responsible for managing daily service operations in a restaurant environment, ensuring service standards are maintained, and leading team performance to support operational targets.

Key responsibilities

• Manage daily service operations

• Ensure SOPs and service standards are followed

• Monitor guest satisfaction and service quality

• Conduct team briefings and training

• Maintain restaurant readiness

• Lead team performance

• Support operational targets

• Provide effective solutions to daily operational issues

• Handle guest complaints

About you

• Experience in restaurant service operations

• Strong communication skills

• Customer service skills

• Ability to handle guest complaints and daily operational challenges

• Proactive leadership approach

Please send your updated CV and covering letter.

PT Asta Medika Internasional

MYSA Clinic Aesthetic Located in Canggu, We are a leading aesthetic beauty clinic that provides various types of facial, body, injection and other treatments. In a strictly clinical setting, we take pleasure in having the most regulated treatment methodology available.

Job Description

Requirements:

- Minimum D3/S1 degree (Management, Sports, Business, or equivalent).

- Minimum 2 years of experience as a Manager (in sports, gyms, or hospitality).

- Understanding of the fundamentals of padel (rules, competition systems, community culture).

- Strong leadership and problem-solving skills.

- Strong understanding of marketing & branding strategies, especially for new businesses

- Ability to develop and execute go-to-market strategies

- Accustomed to working with targets and KPIs.

- Able to manage a team and operations independently.

- Communicative, proactive, and service-oriented.

Placement: Canggu, Bali

PT Imperium Happy Puppy

Berdiri sejak 1992, Happy Puppy telah berkembang menjadi karaoke keluarga terbaik di Indonesia dan telah dianugerahi sebagai pelopor karaoke keluarga di Indonesia oleh MURI di tahun 2004.

Job Description

About the role

Lead and control operational and financial performance across all outlets in a regional area to ensure achievement of company revenue and profit targets. Develop and implement business, marketing, and promotion strategies aligned with company growth direction. Identify and initiate strategic partnership opportunities and events to strengthen brand positioning and increase market share. Manage all management functions including planning, organizing, directing, and supervising regional operations. Ensure service standards, operational quality, and compliance with SOPs and regulations are consistently maintained across all outlets. Lead human resource management in the regional area including workforce planning, competency development, and performance evaluation. Conduct monitoring, performance analysis, and prepare periodic management reports to central management. Build and maintain professional relationships with external stakeholders, including government agencies and local communities.

Key responsibilities

• Lead and control operational and financial performance across all outlets in the regional area

• Develop and implement business, marketing, and promotion strategies aligned with company growth

• Identify and initiate strategic partnership opportunities and events to strengthen brand positioning

• Manage all management functions including planning, organizing, directing, and supervising regional operations

• Ensure service standards, operational quality, and compliance with SOPs and regulations across all outlets

• Conduct monitoring and performance analysis with periodic reporting to central management

• Build and maintain professional relationships with external stakeholders

About you

• Minimum S1 (Bachelor's degree) from a relevant field

• Minimum 3 years experience as Regional Manager, General Manager, or similar operational leadership position, preferably from Karaoke, Hospitality or Entertainment industry

• Experience managing multi-outlet operations and large-scale teams

• Strategic thinking capability, business acumen, and strong target achievement orientation

• Mature, decisive leadership able to build performance-oriented work culture

• Ability to work in dynamic, target-based environments

• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)

• Willing to work on shift systems and undertake official travel

• Willing to be placed in Jakarta or Surabaya

HAVEN HIGHLAND SDN. BHD.

Job Description

Job Responsibilities:

• Oversee daily hotel operations across all departments (front office, housekeeping, maintenance)

• Ensure high levels of guest satisfaction and handle customer feedback or complaints

• Manage, train, and supervise staff, including scheduling and performance monitoring

• Monitor hotel room rates and adjust pricing strategies based on demand, seasonality, and market trends

• Develop and implement sales and marketing strategies to increase occupancy

• Maintain service standards and ensure smooth coordination between departments

• Ensure compliance with health, safety, and legal regulations

• Handle operational issues and resolve problems efficiently

Job Requirements:

• Proven experience in hotel management or similar role

• Strong leadership and team management skills

• Good communication and customer service skills

• Ability to work in a fast-paced environment and solve problems quickly

• Basic knowledge of budgeting and financial management

• Willing to work flexible hours, including weekends and public holidays

Craig Road Property Holdings Pte. Ltd.

Mondrian is a way of travel. A luxury lifestyle hotel, a global destination for locals or travelers. Mondrian is always at the heart of the most exciting cultural scenes in the world. Mondrian Singapore Duxton is a luxury lifestyle hotel built in the heart of the city’s prominent Duxton Hill neighborhood featuring 300 guestrooms, a lower three-story building in a contemporary and luxury loft suite. Historic architecture takes on the famous Singapore 'shophouse' building typology on a modern spin, with a terracotta roof, and colonial-style window shutters, at the rear, connected by a garden, will be the main tower containing a mix of guest rooms, a speakeasy bar, and rooftop pool. The location is flawless with a bevy of signature restaurants, stylish bars, and local street food vendors all within walking distance. Ennismore and Accor’s joint venture to create the world’s fastest-growing lifestyle and entertainment hospitality company, with a global collective of entrepreneurial and founder-built brands with creativity & purpose at their heart. For more information visit www.mondrianhotels.com

Job Description

We are seeking a dynamic and commercially driven Nightlife Director to lead Jungle Ballroom’s operations, drive revenue, and deliver unforgettable guest experiences. This role is responsible for the end-to-end management of the venue—from service excellence and team leadership to programming, activations, and financial performance.

You are the heartbeat of the floor—part operator, part host, part brand ambassador.

Operations & Guest Experience

• Lead daily and nightly operations ensuring seamless service and high-energy atmosphere
• Be present on the floor during peak hours, engaging guests and elevating the overall experience
• Ensure consistent delivery of brand standards aligned with Mondrian lifestyle positioning
• Oversee reservations, table management, and VIP guest handling

Revenue & Commercial Performance

• Drive top-line revenue through strategic programming, events, and promotions
• Manage and track daily, weekly, and monthly sales performance against targets
• Optimize table sales, upselling strategies, and guest spend per head
• Collaborate with marketing on campaigns, partnerships, and activations

Team Leadership & Culture

• Lead, motivate, and develop a high-performing nightlife team (service crew, bartenders, hosts)
• Build a strong, energetic, and guest-centric culture on the floor
• Conduct training on service standards, product knowledge, and upselling techniques
• Manage scheduling, manpower planning, and productivity

Programming & Entertainment

• Curate and execute weekly entertainment line-ups (DJs, performers, themed nights)
• Work closely with external partners, promoters, and talent
• Stay ahead of nightlife trends to ensure Jungle Ballroom remains relevant and competitive

Compliance & Administration

• Ensure compliance with licensing regulations, safety, and company policies
• Manage costs, inventory control, and stock levels with bar team
• Prepare reports on performance, guest feedback, and operational improvements

• Minimum 3–5 years of experience in nightlife, bar, or club management
• Strong understanding of nightlife operations, guest engagement, and revenue driving strategies
• Energetic, outgoing personality with strong presence on the floor
• Proven leadership and team management skills
• Commercially savvy with ability to analyze sales and drive performance
• Flexible to work late nights, weekends, and public holidays

• A natural host who thrives in a fast-paced, high-energy environment
• Someone plugged into nightlife trends, music, and culture
• A leader who can balance operational discipline with creativity and flair
• A personality that embodies the Mondrian lifestyle—bold, social, and experience-driven