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Restaurant and Banquet Manager

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

For our refined and personalized F&B Operation, we are now welcoming applicants for the position of Restaurant & Banquet Manager for a small and elegant a la carte restaurant, a small bar lounge, a side walk cafe, pool side dining, room service and a small function room for 150 pax theatre style.

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

  • Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
  • Training up your staff to deliver a high standard of friendly and personalized service to guests
  • Managing daily F&B operations of the restaurant, bar and banqueting
  • Soliciting guest feedback
  • Using that feedback to help us improve our F&B operation
  • Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

  • You love the business of Fine Dining within the context of a small boutique hotel.
  • You have a strong and adventurous disposition.
  • You love exploring new cultures.
  • You love communicating with people, even if they have trouble understanding you.
  • You truly love the sense of achievement in training up your team and making things happen with them.
  • You are flexible and can change focus quickly.
  • You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

  • A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
  • Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
  • Banqueting experience is highly desirable
  • Previous experience living/working outside your home country, preferably in Asia.
  • Good F&B business acumen.

You'll get:

  • A core role with a unique and leading boutique hotel in Laos.
  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
  • An environment where you're given opportunity to grow.
  • Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

  Apply Now  

Front Office Manager

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

For our refined and personalized hotel, we are now welcoming applicants for the position of Front Office Manager to lead our reception and guest relations team in delivering a seamless, "home away from home" experience.

Day-to-day, you'll be...

  • Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
  • Training up your staff to deliver a high standard of friendly and personalized service to guests
  • Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
  • Soliciting guest feedback and using it to constantly elevate our guest journey.
  • Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

  • You love the boutique hotel business and the intimacy of a small, high-end property.
  • You have a strong and adventurous disposition and love exploring new cultures.
  • You love communicating with people, even when there are language or cultural barriers.
  • You find a sense of achievement in training up your team and making things happen with them.
  • You are flexible and can change focus quickly.
  • You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

  • A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
  • Previous experience in front office management in a luxury environment
  • Previous experience living/working outside your home country, preferably in Asia.
  • Strong administrative skills and business acumen.

You'll get:

  • A core role with a unique and leading boutique hotel in Laos.
  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a dynamic General Manager.
  • An environment where you're given opportunity to grow.
  • Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Assistant Hotel Accountant

Featured
Settha Palace HotelLaos - Vientiane
Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.


Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.


Key Responsibilities:

  • Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
  • Ensuring that the bookkeeping is done accurately.
  • Assist with preparing the monthly Financial Package.
  • Handling & monitoring the General Ledger Accounts.
  • Daily auditing of all records pertaining to revenue of the hotel.
  • Prepares daily income and statistics reports.
  • Prepares relevant documents for incorporation in the monthly accounts.
  • Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

  • 4-year bachelor's degree in Finance and Accounting or related major.
  • Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
  • 2 years work experience required.
  • Good command of English language.
  • Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Director of Revenue

5-Apr-2026
Laguna Hotel Holdings Pte Ltd | 60970SingaporeEast Region
This job post is more than 31 days old and may no longer be valid.

Laguna Hotel Holdings Pte Ltd


Job Description

Job Overview

The Director of Revenue is responsible for maximizing the hotel’s overall revenue through effective pricing strategies, inventory control, and revenue management practices. The Director will analyze market trends, forecast demand, and develop strategies to ensure the hotel's financial objectives are met or exceeded.

Key Responsibilities:

  • Develop and implement comprehensive revenue management strategies to optimize room rates, occupancy, and profitability.
  • Set pricing strategies for rooms, packages, and other services by analyzing market trends, competitor pricing, and historical data.
  • Collaborate with the Sales and Marketing team to create promotional offers that drive revenue.
  • Manage inventory controls by setting restrictions and allocations based on forecasted demand.
  • Implement dynamic pricing models to adjust rates based on real-time demand.
  • Monitor and adjust room allocation across various distribution channels, including OTAs, direct booking platforms, and third-party partners.
  • Analyze revenue trends, booking patterns, and market demand to develop accurate forecasting models for room revenue and other revenue streams.
  • Use data-driven insights to inform decision-making and adjust strategies as needed.
  • Prepare and present detailed revenue reports to senior management, highlighting performance against targets and recommending improvements.
  • Lead and mentor the revenue management team, fostering a culture of data-driven decision-making and proactive revenue generation.
  • Build strong relationships with distribution partners and OTAs to optimize pricing, visibility, and sales.
  • Conduct regular competitive market analysis to ensure the hotel is positioned favorably within the market.
  • Track and respond to shifts in demand, competitor pricing, and external market conditions.
  • Utilize forecasting models and scenario planning to mitigate risks and take advantage of emerging opportunities.
  • Contribute to the annual budget planning process, ensuring realistic revenue targets based on market conditions and hotel performance.
  • Monitor financial results, track key performance indicators (KPIs), and adjust strategies to meet or exceed revenue goals.

Qualifications:

  • Bachelor’s degree in Hospitality Management, Business Administration, Finance, or a related field.
  • Certification in Hotel Revenue Management is a plus.
  • Minimum of 5-7 years of experience in revenue management within the hospitality industry, preferably in a luxury hotel setting.
  • Proven experience in developing and executing revenue strategies across multiple revenue streams.
  • Strong understanding of hotel distribution systems, revenue management software, and market analytics.

Skills:

  • Excellent analytical and quantitative skills, with a strong attention to detail.
  • Expertise in pricing strategies, demand forecasting, and market segmentation.
  • Strong leadership and communication skills, with the ability to collaborate across departments.
  • Proficiency in using revenue management systems, property management systems, and channel management tools.
  • Ability to adapt to a fast-paced, dynamic environment and respond to market changes quickly.

Job summary

The Director of Revenue is responsible for maximizing the hotel’s overall revenue.

Restaurant Manager

5-Apr-2026
K. COOK PTE. LTD. | 60957SingaporeOrchard, Central Region
This job post is more than 31 days old and may no longer be valid.

K. COOK PTE. LTD.


Job Description

Company Overview

K. COOK PTE. LTD. is a Korean BBQ buffet restaurant located in Orchard, delivering quality dining experiences with a focus on authentic Korean cuisine and excellent customer service.

Job Summary

Lead and manage daily restaurant operations at K. COOK PTE. LTD., ensuring high standards in service, food quality, staff performance, financial control, inventory management, and regulatory compliance to drive business success.

Responsibilities

  • Oversee daily restaurant operations to ensure efficient service flow and adherence to quality standards
  • Monitor food quality, presentation, and hygiene to maintain customer satisfaction and safety
  • Recruit, train, and supervise staff to build a skilled and disciplined team
  • Develop and manage staff work schedules and shifts to optimize operational coverage
  • Address customer inquiries and resolve complaints professionally to ensure a positive dining experience
  • Maintain high service standards through continuous staff coaching and performance management
  • Monitor sales, control food and labor costs, and analyze profitability to support financial goals
  • Manage cash flow, prepare POS reports, and perform daily financial reconciliations accurately
  • Control inventory levels, coordinate with suppliers, and minimize wastage to optimize stock management
  • Ensure compliance with local hygiene and safety regulations to maintain a safe and clean environment
  • Maintain cleanliness and food safety standards consistently across all restaurant areas

ASSISTANT GENERAL MANAGER

5-Apr-2026
XIN WOOD PRODUCTS MANUFACTURING PTE. LTD. | 60962SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

XIN WOOD PRODUCTS MANUFACTURING PTE. LTD.


Job Description

Assistant General Manager (AGM)

supports the General Manager (GM) by overseeing daily operations, implementing strategic goals, and managing staff across various departments

. They act as a crucial liaison between senior management and operational teams, ensuring efficiency, handling administrative duties, and stepping in during the GM's absence.

Indeed

 +1

Key Responsibilities

  • Operational Management: Daily oversight of business functions to ensure efficiency.
  • Leadership & Staff Supervision: Mentoring employees and departmental heads.
  • Strategic Support: Assisting in developing and implementing company strategies and budgets.
  • Reporting: Preparing performance reports and providing recommendations.
  • Stakeholder Relations: Building relationships with clients, suppliers, and key stakeholders. Ding Yi Music Company +2

Requirements and Skills

  • Experience: Usually requires prior experience in management, often 2-5+ years in the relevant industry (e.g., hospitality, retail).
  • Skills: Strong communication, leadership, problem-solving, and organizational skills.
  • Technical Knowledge: Familiarity with HR, finance, and procurement systems. Ding Yi Music Company +4

Guest Relations Manager

5-Apr-2026
OLIVIA RESTAURANT PTE. LTD. | 60900SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

OLIVIA RESTAURANT PTE. LTD.


Job Description

Spanish restaurtant Olivia is looking for Guest Relations Manager to join our team.

As the Guest Relations Manager of the Company, you shall willingly and diligently carry out the duties assigned to you from time to time, including but not limited to the following:

1. Provide upscale guest service experiences for all guests throughout their stay.

2. Ensure guests are properly greeted upon their arrival.

3. Actively listen to and resolve guest complaints.

4. Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns.

5. Be familiar with menu items, promotions, and service procedures.

6. Respond to guest inquiries and requests in a timely, friendly, and efficient manner.

7. Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.

8. Ensure the best level of service and attentiveness is consistently given to every guest.

9. Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.

10. Monitor restaurant activity to determine seating and dining flow.

11. Develop and implement service-related training programs.

12. Perform miscellaneous job-related duties as assigned.

Work Location: 55 Keong Saik Road, #01-03, Singapore 089158

Assistant Front Office Manager

4-Apr-2026
Craig Road Property Holdings Pte. Ltd. | 60901SingaporeCentral Region
This job post is more than 31 days old and may no longer be valid.

Craig Road Property Holdings Pte. Ltd.

Mondrian is a way of travel. A luxury lifestyle hotel, a global destination for locals or travelers. Mondrian is always at the heart of the most exciting cultural scenes in the world. Mondrian Singapore Duxton is a luxury lifestyle hotel built in the heart of the city’s prominent Duxton Hill neighborhood featuring 300 guestrooms, a lower three-story building in a contemporary and luxury loft suite. Historic architecture takes on the famous Singapore 'shophouse' building typology on a modern spin, with a terracotta roof, and colonial-style window shutters, at the rear, connected by a garden, will be the main tower containing a mix of guest rooms, a speakeasy bar, and rooftop pool. The location is flawless with a bevy of signature restaurants, stylish bars, and local street food vendors all within walking distance. Ennismore and Accor’s joint venture to create the world’s fastest-growing lifestyle and entertainment hospitality company, with a global collective of entrepreneurial and founder-built brands with creativity & purpose at their heart. For more information visit www.mondrianhotels.com


Job Description

The Assistant Front Office Manager supports the Front Office Manager in overseeing the daily operations of the Front Office, ensuring exceptional guest experiences aligned with the brand’s service culture. This role plays a key part in leading the team, driving service excellence, and ensuring smooth and efficient operations across all front-facing touchpoints.

Key Responsibilities

Operations Management

  • Support the day-to-day operations of the Front Office including Reception, Concierge, Guest Relations, and Telephone Services

  • Ensure seamless guest check-in and check-out experiences with high service standards

  • Monitor room inventory, availability, and coordinate closely with Housekeeping and Reservations

  • Handle guest feedback, complaints, and service recovery promptly and professionally

  • Ensure adherence to SOPs, brand standards, and compliance requirements

Guest Experience & Service Excellence

  • Champion a guest-centric culture, ensuring memorable and personalized experiences

  • Anticipate guest needs and proactively resolve service issues

  • Maintain strong lobby presence during peak periods

  • Drive guest satisfaction scores and online reputation

Team Leadership & Development

  • Supervise, coach, and motivate Front Office team members

  • Conduct daily briefings and ensure effective shift handovers

  • Support recruitment, onboarding, and training of new team members

  • Foster a positive, collaborative, and high-performance team environment

Administrative & Financial Oversight

  • Assist in managing departmental budgets, cost control, and revenue optimisation

  • Monitor cash handling, billing accuracy, and audit compliance

  • Prepare reports on occupancy, guest feedback, and operational performance

  • Ensure accurate scheduling and manpower planning in line with business needs

Health, Safety & Compliance

  • Ensure compliance with safety, security, and emergency procedures

  • Work closely with Security on incident management and guest safety

  • Maintain confidentiality of guest and company information

Preferred Attributes (Lifestyle Brand Fit)

  • Energetic, charismatic, and service-driven personality

  • Strong understanding of lifestyle hospitality and guest engagement

  • Ability to create vibrant, memorable guest experiences

How do I deliver this? 

  • Tell it like itis- Authentic, honest, you mean it, sincere, true. 

  • Have fun and make friends - fun, energetic, whimsical, upbeat,“ wink", casual. 

  • I've got your back- Accountable, responsible, makes up forown promises, knows how to take ownership, follows - thru, dependable. 

  • Play to win - Original, cutting edge, new," outside the box”; open to new possibilities, different. 

  • Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest. 


Duty Manager [Hotel Front Office Operations] AWS + VB + Staff Meal

4-Apr-2026
STAFFKING PTE LTD | 60902SingaporeCentral Region
This job post is more than 31 days old and may no longer be valid.

STAFFKING PTE LTD

Company Overview In StaffKing, we believe that people are the key to a successful business. Our mission is to provide employment services of the highest quality to our valued clients and we strive to conduct our business to help our clients achieve maximum productivity with the right talents. StaffKing focuses on providing excellent employment services to both large and small businesses across various industries. Our services include:* Recruitment Consultancy* Permanent Placement* Contract & Part Time Placement* Manpower Outsourcing* Payroll Services We Specialize in these areas:*Engineering*Accounting & Finance*Sales & Marketing*Logistics & Supply Chain*Administration & Human Resources*Computer & Information Technology*Manufacturing & Production*Hotel & Restaurant & Retail*Education & Training*Media & Creative Design Our core management team and senior consultants are veterans in the human capital industry. With this team of skilled and experienced professionals, StaffKing has every confidence in our ability to fulfil our clients' recruitment needs. Reach out to us today, let us help you achieve your career goals!Email: info@staffking.com.sg Check Out Our Socials!Website : www.staffking.com.sgInstagram : https://www.instagram.com/staffkingpteltd/Facebook : https://www.facebook.com/staffkingpteltd/


Job Description

Benefits:

  • Basic salary from $3200 to $4000

  • Working Hours: 6 Days, 8 hours/day

  • Medical benefits + Flexi benefits

  • AWS + Variable Bonus + meal allowance

Job Scope:

  • Assist in managing and supervising daily front office operations

  • Handle escalated guest feedback and perform effective service recovery

  • Ensure prompt and professional response to guest requests and needs

  • Coordinate with internal departments to fulfill guest requirements

  • Oversee room inventory and resolve any discrepancies

  • Lead, coach, and develop team members to achieve service excellence

  • Manage emergency situations calmly and efficiently

  • Document and report any unusual incidents to management

Job Requirement:

  • Able to commit to rotating shifts, including weekends and public holidays


Please submit your updated resume in MS word format by using the APPLY NOW BUTTON.


We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Teo Yong Han (R22110013)

CLEANING SERVICES MANAGER

4-Apr-2026
GN PEST & CLEANING SERVICES PTE. LTD. | 60910SingaporeMarina South, Central Region
This job post is more than 31 days old and may no longer be valid.

GN PEST & CLEANING SERVICES PTE. LTD.


Job Description

Team Leadership: Supervise, train, and coach cleaning staff, including monitoring attendance and creating rosters.

Quality Control: Inspect completed work to ensure compliance with hygiene and cleanliness standards.

Operations Management: Plan, schedule, and deploy cleaning teams to assigned areas.

Inventory Control: Monitor, order, and manage stock levels of cleaning supplies and equipment.

Safety Enforcement: Ensure all staff adhere to workplace safety procedures and properly use equipment/chemicals.

Client Relations: Address client complaints and feedback promptly to maintain service standards.

Assistant Duty Manager

20-Mar-2026
BIDEFORD HOUSE PTE. LTD. | 60733SingaporeCentral Region
This job post is more than 31 days old and may no longer be valid.

BIDEFORD HOUSE PTE. LTD.


Job Description

COMO Metropolitan Singapore is located in the heart of Singapore on Bideford Road.  It is part of COMO Orchard, COMO Group’s newest immersive experience building which is the most complete iteration yet of the vision that brings together COMO Group’s hospitality, fashion, wellness and cuisine into one inspiring location. COMO Metropolitan Singapore’s 156 rooms and suites are spread over 11 floors with a rooftop pool bar that is exclusively for hotel guests. COMO guests also enjoy preferred access to some of the hottest tables in town including the first patisserie in Asia from renowned pastry chef Cedric Grolet, the Michelin-starred Korean steakhouse COTE and COMO Cuisine.  The building also features a multi-label fashion retail space curated by Club 21 and a new flagship urban wellness space by COMO Shambhala. The result is an inspiring gathering place for innovators and creatives with a passion for the COMO-curated life.

Job Summary

Reporting directly to the Front Office Manager, the Duty Manager is responsible for assisting Senior Management in the overall day to day front desk operations.

Tasks/Responsibilities:

Representative of the Senior Management:

The Duty Manager is the only representative of the Senior Management 24 hours a day. They must be for this reason very versatile and to be ready to handle some very different situations. Communicate with guest as per hotel policies and procedures to know their needs and concern daily. Create a preference log for most repeated guests.

The Duty Manager will be the first to be called if a guest is looking for a member of the management team. In dealing with these situations, the Duty Manager must ensure that they use tact and diplomacy to rectify quickly the situation, reaching the guest satisfaction but as well respecting the procedures and organization of the duties.

The Duty Manager will be in permanent contact with the Front Office Manager to report any guest comment, or problem and to ensure a good co-ordination and quick communication on both sides.

Lobby Co-ordination:

The first assignment & main area of work of the Duty Manager is the Lobby, when the Duty Manager is not away to do a specific mission, he/she will spend all his/her time in the lobby to co-ordinate the overall lobby activity and will be dynamic in guest relationships. 

Leader of the Communication: The Duty Manager is a leader in the Front Office communication and will be active in the following tasks:

  • The Duty Manager will join daily the Front Office Manager briefing & weekly the Front Office Meeting to bring with dynamism and initiatives all the questions, case studies & new ideas to be considered and discussed. 
  • The Duty Manager will be very active giving full information & updates to all the Front Office staff. During the absence of Assistant Front Office Manager, the Assistant Manager will conduct by his/her own this briefing. They will encourage a good interactivity with all the Front Office staff, to listen and understand their questions and problems and to give appropriate answers and solutions in line with the COMO Metropolitan Singapore procedures and organization.
  • To ensure that a pertinent/relevant Duty Manager logbook is maintained updated and to check the logbook from the different sections of the Front Office to ensure that clear, constant and updated communication lines are kept with all Front Office staff.
  • Responsible for a detailed Duty Manager Handover by going through the activity of the day, the problems found, the follow up to do, the tasks not completed yet.


Supervision & Controls: The supervision of the Duty Manager covers a very large area and must be oriented on the following topics:

  • To ensure the overall co-ordination of the Front Office Operations and to assist all sections of the Front Office department. 
  • Responsible to keep all Front Office Standards and Procedures on line with the COMO Hotels and Resorts Policies.
  • To ensure the proper follow up of the room requests & co-ordination with housekeeping regarding the priorities in room cleaning. 
  • Responsible to ensure that all Financial and Audit Procedures are respected. The Duty Manager will then realize daily the appropriate controls: Bucket Checks, Cashier Closures, Registration cards and correspondence, Rebates, Paid Out. Each control will be signed. The Duty Manager will sign the official documents in the field "Duty Manager". The Duty Manager will do personally at night time all the controls established in the audit procedures, and report any irregularity to Front Office Manager on the following day.
  • To ensure that the close day is done correctly and that the number of "No Show", "Rooms Occupied", “Complimentary” and "House Use" are accurate. The Duty Manager will as well supervise the accuracy of the daily financial reports issued by Front Office.
  • The Duty Manager will go through the correspondence of all the arrivals every night to ensure that the conditions and rates confirmed upon reservations are clearly updated and followed up on the Front Office side. To report to Front Office Manager any irregularity the day after.
  • The Duty Manager will ensure that the immigration registration is done fully as per procedures established.
  • To keep full records of incoming and outgoing items in the Duty Manager Safe & to ensure proper follow up. 
  • To motivate all the staff regarding the selling and up selling program, and to make sure that the rates given are matching with the instructions received. To do the proper controls as per procedures established

Privacy: The Duty Manager will be attentive to respect the privacy/confidentiality of the information, or guest names available. He/she will ensure not to transmit any guest name, or guest history information.

  • To ensure that all Front Office areas are clear, clean & tidy at any time.

Responsibility in terms of security: 

  • The Duty Manager will act personally with a member of Security for any Safe Opening in the hotel, following the security procedures and will record any of this action on the appropriate format.
  • In the event of fire, the Duty Manager has to ensure the overall co-ordination as per emergency procedure established. In the absence of Front Office Manager and Assistant Front Office Manager, the Duty Manager will call right away the appropriate persons; will ensure that each staff takes control of his duties during Fire and that the guests are well informed of the security measures to be taken.
  • To be in alert and to call Security right away when a guest has a suspect attitude or luggage, when there is a serious conflict or beginning of fight in the premises of the hotel. Any of these cases has to be reported in the Duty Manager's logbook. 

Extra Duties

Support and contribute to COMO’s sustainability goals by implementing environmentally responsible practices within your roles and departments.

Hotel Duty Manager

20-Mar-2026
Business Edge Personnel Services Pte Ltd | 60738SingaporeCentral Region
This job post is more than 31 days old and may no longer be valid.

Business Edge Personnel Services Pte Ltd

Business Edge was established since 1991 and we are now one of the leading HR & Recruitment Companies in Singapore providing a full spectrum of staffing services and job opportunities to our clients and candidates respectively. We do not charge our candidates any fees when we place them on the jobs and we maintain full confidentiality of all resumes received.


Job Description

  • Salary: $3500 - $4500 per month (Basic)

  • Working hours: 5 days work week, including weekends and public holidays

  • 3 Rotating Shifts - Shift A: 7am to 430pm, Shift B: 1pm to 1030pm, Shift C: 10pm to 730am

 

Job Responsibilities:

  • Responsible for the smooth, efficient, and profitable running of the hotel.

  • Supervise Front Office areas including reception, cashiering, telephone, reservations, and baggage. Ensure staff follow service standards and always present a positive image to guests.

  • Provide quick, polite, and helpful service to guests, and handle complaints with care and professionalism.

  • Assist with guest check-ins and check-outs.

  • Check VIP rooms before arrival, bring VIP to their rooms and make sure all amenities are ready. Inform other departments about VIP arrivals and special needs.

  • Check the Logbook for messages and follow up actions at the beginning of each shift.  Issue keys to authorized personnel only and initiate correspondence regarding enquiries, reservations, and complaints. Monitor housekeeping discrepancy reports and take corrective actions when necessary.

  • Manage security issues, help guests reporting theft or incidents, and work with Security on guest behavior problems.

  • Maintain the cash float amount according to expected occupancy. Authorize rate and room changes, paid outs, cash advances, and acceptance of cheques following procedures and credit policies.

  • In-charge of training all reception staff members, include planning, organizing and conducting on-the-job training.

  • Conduct spot checks on outlets in the absence of the Outlet Manager.

  • Monitor room inventory closely to maximize room utilization and generate higher revenue. Collaborate with Sales to optimize revenue and occupancy from group allotments.

  • Take charge of evacuation during fires if the Safety & Fire Manager is not present, and attend CERT training as required.

  • Carry out other tasks given by supervisors professionally.

EA License No.: 96C4864

Reg.No.: R21101563 (HANNY NURDJAJA)


Director of Marketing and Communications

20-Mar-2026
BIDEFORD HOUSE PTE. LTD. | 60793SingaporeCentral Region
This job post is more than 31 days old and may no longer be valid.

BIDEFORD HOUSE PTE. LTD.


Job Description

COMO Metropolitan Singapore is located in the heart of Singapore on Bideford Road.  It is part of COMO Orchard that brings together COMO Group’s hospitality, fashion, wellness and cuisine into one inspiring location. COMO Metropolitan Singapore’s 156 rooms and suites are spread over 11 floors with an exclusive rooftop pool bar. Guests also enjoy preferred access to Cedric Grolet’s renowned patisserie, Michelin-starred Korean steakhouse COTE and COMO Cuisine as well Shambhala’s new flagship urban wellness space and a multi-label fashion retail space curated by Club 21.

Main Tasks/Responsibilities:

  • Lead and execute the overall marketing strategy for the hotel to drive sustainable revenue growth across Rooms, Food & Beverage, and Events, ensuring alignment with the hotel’s commercial objectives.
  • Own the strategic positioning, marketing, and revenue performance of Events, including corporate, social, lifestyle and brand-led events, working closely with Sales and Operations to maximise commercial return and brand impact.
  • Lead and maintain close collaboration with the Corporate Office to ensure all marketing and communications strategies, initiatives, and executions are fully aligned with brand standards and guidelines.
  • Conduct quarterly events to engage with clients and showcase the brand to both local and overseas guests.
  • Collaborate with Business Units (BU’s) to align marketing strategies across the organization.
  • Responsible for the overall integrated marketing strategy:
  • Driving external positioning and brand identity,
  • Ensure alignment with the sales strategy and plans,
  • Collaborates closely with the Sales, PR & Communications, Copywriting & Content, and creative teams to ensure a holistic integration:
  • including digital marketing, CRM and related assets.
  • Develop a measurements framework to demonstrate attribution to brand-lift and sales.
  • Manage our creative services, design and strategic support resources; collaborating closely with the Sales, PR & Communications, Copywriting & Content, Creative teams and Corporate Sales & Marketing teams to develop the overall content marketing plans.
  • Manage the team to develop and execute our collaterals including consumer, industry, trade, and corporate.
  • Strategic planning, alignment, development and execution of hotel’s communication plans.
  • Execute digital marketing strategies across all areas, including but not limited to rooms, F&B, and events.
  • Develop the hotel’s Marketing Policies and Procedures.
  • Manage and control marketing budgets.
  • Support and contribute to COMO’s sustainability goals by implementing environmentally responsible practices within your roles and departments.

Extra Duties

From time to time you may be asked to undertake duties that are not included in this job description. You should agree to undertake these duties as long as the request is reasonable and will not affect your health, safety or security.

Key Requirements:

  • Education degree within Hospitality or Marketing & Communications
  • A minimum of 5 years’ experience in a Hotel Marketing and/or Communications role and/or Events Management role
  • Experience in the luxury travel or hotel industry preferred
  • Fluency in English oral and written with excellent writing skills
  • Excellent communication skills
  • The ability to write a press release
  • A self-starter and team player
  • Proven record in being able to organize, plan and prioritize and manage own time

Junior Sous Chef (Pastry Kitchen)

20-Mar-2026
SINGAPORE MARRIOTT TANG PLAZA HOTEL | 60801SingaporeCentral Region
This job post is more than 31 days old and may no longer be valid.

SINGAPORE MARRIOTT TANG PLAZA HOTEL


Job Description

JOB SUMMARY

Assist the Pastry Chef in maintaining a smooth functioning Pastry Kitchen in conformance with corporate standard operation procedures. He must effectively control food cost, labour cost, other controllables, maintenance and energy costs throughout the kitchen. The service of high-quality food and achievement of budgeted or higher profits are a top priority, accident prevention and energy conservation are considered top priorities and cannot be over emphasized.

DUTIES AND RESPONSIBILITIES

Essential Functions

  1. Train and develop all hourly employees to their fullest potential for future manpower needs.

  2. Assist in maintaining budgeted food cost and labour cost.

  3. Monitor and help control energy consumption and develop an active energy conservation program

  4. Develop a workable accident prevention program to make all associates aware of safety.

  5. Good communication with Executive Chef, Executive Sous Chef and Sous Chef, Pastry Chef and Chinese Chef.

  6. Promote inter-departmental cooperation and teamwork with all departments.

Job Description

  1. Guide and show the junior in the pastry production, coffee break, buffet set up and function set up.

  2. Making sue all daily functions, seminar coffee break in time (half an hour before the function time)

  3. Control all the pastry and bakery order stocks.

  4. Attend BEO meeting if Pastry Chef off duty.

  5. Check all buffet set up in café are done correctly (name tags, clean standard decoration on cake) daily in Breakfast, Hi-tea, Lunch and Dinner.

  6. Room Service room amenity.

  7. Check on all a la carte stock, available, fresh, date and labeled.

  8. Work closely with Pastry Chef on the 39 points check list.

  9. Check on goods send in by outside supplier, make sure goods is acceptable (Quality Control).

  10. Contribute new ideas or try out new recipe on cakes, desserts and show pieces together with Pastry Chef.

  11. Prepare payroll and progress reports.

  12. Help in kitchen and equipment maintenance.

  13. Conduct 15 minutes training.

  14. Take part in taste panels on a daily basis.

  15. Supervise all pastry production in Crossroads Buffet, Crossroads Café, Lobby Lounge, Banquet and Pastry Shop.

  16. Participate in developing A-La-Carte Menu, Buffet menu and 15 minutes training program.

  17. Ensure 39 points checklist is being followed.

  18. Understand job descriptions list is being followed.

  19. The Junior Sous Chef in Pastry Chef’s absence, will perform the duties as Pastry Chef.

  20. Each associate is expected to carry out all reasonable requests by management which the associate is capable of performing.

  21. Any other duties as may be assigned from time to time.

JOB REQUIREMENTS

  1. Minimum GCE 'O' Level and its equivalent

  2. Minimum 2 years' experience in similar capacity

  3. Must have good skills and consistent quality products

  4. Responsible in daily operations

  5. Strong in leadership, able to demonstrate and to train associates and able to motivate them

  6. Good interpersonal and communication skills


Trainee Manager | Express Path - 1 Year to Manager | Bubble Tea | $3,250-$3,500

20-Mar-2026
Mixcity Pte. Ltd. | 60823SingaporeCentral Region
This job post is more than 31 days old and may no longer be valid.

Mixcity Pte. Ltd.


Job Description

About the role
Mixcity Pte. Ltd. is seeking an experienced F&B Tea Barista to join our growing bubble tea team. This full-time position is based across our stores in the Central Region of Singapore and offers a competitive salary range of $3,150 to $3,500 per month.

What you'll be doing

Receiving 1 year Manager training and become the Outlet Manager in your second year service.

  • Prepare a wide variety of specialty bubble tea and tea-based drinks using high-quality ingredients

  • Provide exceptional customer service by taking orders, making recommendations, and ensuring a positive in-store experience

  • Maintain a clean and organized work area, ensuring all equipment and utensils are well-maintained

  • Assist with inventory management and restocking of supplies as needed

  • Support the wider F&B team with any other tasks as required

What we're looking for

  • Excellent customer service skills and the ability to work well in a team

  • Good attention to detail and a commitment to maintaining high standards of cleanliness and organisation

  • Flexible and adaptable, with the ability to work in a fast-paced environment

What we offer
At Mixcity, we are committed to providing our employees with a supportive and fulfilling work environment. In addition to a competitive salary, we offer a range of benefits including:

  • Comprehensive health and dental insurance coverage

  • Opportunities for career development and skills training

  • Generous staff discounts on our products

  • A fun and collaborative team culture with regular social events

About us
Mixcity Pte. Ltd. is a rapidly growing bubble tea brand known for our premium quality ingredients and innovative flavour combinations. We are passionate about creating an exceptional customer experience and fostering a positive work environment for our team. If you are a talented F&B professional who shares our values, we would love to hear from you.
Apply now

Junior Sous Chef

20-Mar-2026
Saint Pierre Pte Ltd | 60824SingaporeCentral Region
This job post is more than 31 days old and may no longer be valid.

Saint Pierre Pte Ltd

Saint Pierre Group of restaurant is seeking committed and career-driven individual to grow with the company as:-


Job Description

Company: Saint Pierre **

Location: 1 Fullerton Road, #02-02B One Fullerton, Singapore

Employment Type: Full-Time

About the Role

Saint Pierre, a 2 Michelin-starred restaurant in Singapore, is seeking a passionate and driven Junior Sous Chef to join our award-winning culinary team.

We specialise in modern French cuisine with Asian influences, and we are committed to delivering exceptional dining experiences through precision, creativity, and consistency.

This role is ideal for a strong Chef de Partie ready to step up, or an existing Junior Sous Chef looking to grow.

Key Responsibilities

Culinary Excellence & Kitchen Operations

  • Support the Head Chef / Executive Chef in daily kitchen operations to ensure Michelin-level execution

  • Assist in menu development and R&D for seasonal tasting menus

  • Prepare and execute hot and cold dishes in strict adherence to SOPs and technical recipes

  • Ensure all dishes meet exact standards in temperature, flavour profile, and presentation

  • Maintain absolute consistency in plating using visual guides and recipe cards

  • Supervise and mentor junior chefs, commis, and kitchen assistants

  • Conduct regular tastings and station checks to uphold quality standards

Cost Control & Inventory

  • Monitor stock levels of premium ingredients and support purchasing

  • Maintain accurate stock-taking

  • Assist in controlling food cost and minimising wastage

  • Ensure proper storage and FIFO practices in compliance with food safety regulations

Compliance & Food Safety

Ensure full compliance with hygiene, sanitation, and food safety standards

Conduct regular kitchen audits and implement corrective actions

Train team members in safety procedures, knife skills, and kitchen discipline

Address food quality issues and guest feedback promptly

Requirements

  • Minimum 4–6 years of relevant experience in fine dining or Michelin-starred kitchens

  • Strong foundation in French cuisine techniques; exposure to modern or Asian influences is a plus

  • Proven ability to lead a section and supervise junior staff

  • High level of discipline, organisation, and attention to detail

  • Passion for culinary innovation and excellence

  • Ability to thrive in a fast-paced, high-performance kitchen environment


    Interested candidates are invited to apply via MyCareersFuture or submit your CV to our HR team (hr@saintpierre.com.sg). Only shortlisted candidates will be contacted.

Assistant General Manager / General Manager

20-Mar-2026
Commonwealth Concepts Pte. Ltd. | 60831SingaporeCentral Region
This job post is more than 31 days old and may no longer be valid.

Commonwealth Concepts Pte. Ltd.

Commonwealth Concepts is a Singapore-based food & beverage group with over 15 unique and specialised brands under its wings. The group manages a spectrum of successful concepts spanning from fine dining restaurants like Bedrock and Fat Cow, to cafe & bistro such as The Marmalade Pantry, Kinki Restaurant + Bar and Oriole Coffee + Bar, to quick service restaurants like PastaMania and Kraftwich, and CIN CIN bar. Whilst serving different needs in our culinary landscape, each concept is conceived and actualised with the core vision of building brands that nourish the world. At Commonwealth Concepts, our passion for food is at the heart of the business. We continuously push boundaries in innovation to create new and modern concepts and amalgamating resources, and platforms to provide the best for our customers. Watch our corporate video here: https://www.linkedin.com/feed/update/urn:li:activity:6904703439339704320


Job Description

Job Purpose:

You will lead and oversee all aspects of the café business, as well as any other projects designated by management, within the Commonwealth Concepts group. The role provides strategic direction and operational oversight to ensure alignment with HQ’s vision, brand standards, and commercial objectives. Key responsibilities include driving menu planning and cost management, upholding excellence in food quality, presentation, and service delivery, and maintaining the highest standards of food safety and brand integrity. You will be accountable for overall business performance, including sales growth, profitability, people development, and QSC excellence.

You will also provide leadership to the internal pastry production team, curating innovative and trend-relevant in-house cakes and pastries, while expanding the Corporate & Social Gifting and Events business to optimise product innovation, revenue generation, and operational efficiency.

In addition, you will mentor and develop Operations/Restaurant Managers and Outlet Chefs, strengthening capabilities in sales management, cost control, team leadership, and operational execution. The role requires close collaboration with senior management and cross-functional HQ teams to drive performance, innovation, and sustainable growth across the portfolio.


Job Responsibilities:

  • Drive business and be fully responsible for the Profit & Loss for each business concept/outlet, with an overall accountability for sales, profits, COGs, people and QSC KPIs.

  • Plans and prepares the commercial action plan, menu engineering with the Operations/Restaurant Managers/Head Chef and ensure smooth implementation and proper tracking are in place, including approved costing sheet

  • Demonstrate creativity and innovation to facilitate commercial business and operations

  • Oversight on the operational activities while optimizing staff productivity and efficiencies

  • Manage and work closely with Operations/Restaurant Managers/Head Chef to develop operational strategies to improve work process, sales, profits, COGs and up-selling, which includes propositions for staff incentives

  • Analyze past financials and business data to spot trends and threats and the growth plans for the respective concept/outlet

  • Bi-monthly updates and monthly report with the HQ team/ direct superior

  • Responsible to upkeep the brand image standard for each concept, that includes introducing of new menu item, food presentation, service delivery and tone of voice

  • Involve in HR recruitment process and initiative in order to meet the manpower requirement

  • Provide emotional and technical support to Operations Team in order to build up their confidence, keep them motivated and positive

  • Evaluates team members and delivers constructive feedback to employees in regards to performance

  • Ensure that operational standards are consistently met in regard to sanitation requirements, food safety regulations, operations licenses and loss prevention

  • Analyses guests’ comments and implements any corrective actions as required

  • Involved directly on payroll management, sales reports, forecasts, inventory and yearly budgeting

  • Work closely with the Operations/Restaurant Managers/Head Chef at the outlet for keeping appliances, kitchen equipment and furniture in reliable working order, and following up on regular maintenance

 
Qualifications and Experience:

  • Diploma or Degree in Business Management with at least 6 years of experience in Operations and at least 2 years in a managerial position, or an equivalent combination of related experience and formal education.

  • Have helicopter view and foresight to see the overall progress, spot trends and plan ahead

  • Competent with financial analysis and effective problem-solving skill

  • Good people skills and effective communicator

  • A meticulous eye for detail

  • Good F&B industry knowledge and familiar with different strategies used by industry players and competitors

  • Is mature, attentive listener and decisive

  • Required to work on off-office hours as and when required

  • Required to travel from outlet to outlet frequently

  • Proficient with Microsoft software such as Word, Excel & Power


Junior Sous Chef (Marguerite)

20-Mar-2026
Unlisted Collection | 60833SingaporeCentral Region
This job post is more than 31 days old and may no longer be valid.

Unlisted Collection

Unlisted Collection is the umbrella brand of hotelier and restaurateur Loh Lik Peng, bringing together a collection of boutique hotels and restaurants in Singapore, Shanghai, Sydney, London, Dublin, and County Cork. Each venue is housed in a carefully restored heritage building, blending historic charm with cutting-edge design and modern hospitality.


Job Description

About us

Marguerite is awarded by Michelin with one star. Taking root amidst the lush garden surrounds of the Flower Dome, Marguerite by Chef/Owner Michael Wilson embraces the best of the seasons with tasting menus that celebrate craft, provenance and produce through contemporary cuisine. Fine wines, innovative temperance beverages and a personalised level of service that exudes warmth, ease and charm complement a fine dining experience of true exception.

Job Description:

Staffing

  • Training and supervision of all staff under them
  • Be a role model to all staff to ensure good habits and behavior
  • Guide and motivate staff to work efficiently and correctly
  • All recipes are recorded correctly and accessible for staff
  • Ensure all staff are dressed and groomed appropriately
  • Ensure training is implemented and completed
  • Supervise staff meal to ensure it is delicious and nutritional

Operations

  • Assist management of the kitchen in the absence of the Sous chef
  • Implementation of menu items with menu changes as per schedule
  • Follow and maintain allotted food cost
  • Ensure ordering and storage of goods is correct and on time
  • Ensure stock levels are within guidelines
  • Minimize food wastage
  • Ensure recipes and procedures are followed correctly
  • Supervise jr cooks with MEP and SOPs

Hygiene and Safety

  • Ensure all hygiene standards are met and staff are trained to adhere to these requirements
  • Maintain cleanliness and organization in all work areas
  • Ensure compliance with all applicable laws and regulations
  • Attend all scheduled employee meetings and bring suggestions for improvement
  • Report all equipment problems and maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediately

Benefits

  • Basic Salary depend on your overall qualification and relevant experience
  • There are staff meals provided for brunch and dinner.
  • Comprehensive Medical & Dental Insurance Coverage
  • 5 days work week (Work-Life Balance ) + Good Career Progression

Marketing Director

20-Mar-2026
Fairmont Singapore & Swissôtel The Stamford | 60815SingaporeDowntown Core, Central Region
This job post is more than 31 days old and may no longer be valid.

Fairmont Singapore & Swissôtel The Stamford

Fairmont Singapore & Swissotel The Stamford


Job Description

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Assistant Director, F&B Marketing

Are you a dynamic marketing professional with a passion for food, beverage, and unforgettable hospitality experiences? Do you thrive in a fast-paced environment where creativity meets strategy? If so, we want you to lead the marketing charge for our diverse portfolio of award-winning restaurants and bars—from the Michelin-starred elegance of JAAN by Kirk Westaway to the vibrant energy of The Stamford Brasserie; from the authentic Italian flair at the iconic Prego with close to 4 decades of stories to the spirted beats of ANTI:DOTE bar.

This isn’t just another F&B marketing role. You’ll be the driving force behind brand storytelling, guest engagement, and revenue growth across our venues—blending data-driven strategy with bold creativity. And you’ll do it all with the full support of our Marketing team.

Why You’ll Love This Role:

  • Own the narrative for a mix of high-profile concepts—fine dining, chic bistros, and buzzing bars—each with its own unique audience and voice.
  • Work with the best—collaborate with world-class chefs, sommeliers, and hospitality teams to create campaigns that excite guests and critics alike.
  • Data meets creativity—leverage insights to craft campaigns that drive covers, events, and loyalty while keeping brands distinctive.
  • Autonomy with impact—you’ll report directly to Senior Director of Marketing, ensuring your strategies align with broader business goals.

What We’re Looking For:

  • A strategic marketer with F&B flair—you know how to sell an experience, not just a menu.
  • A natural collaborator—able to partner with chefs, restaurant managers and agencies while keeping the brand vision sharp.
  • A hybrid thinker—comfortable with analytics and creative storytelling (content, events, partnerships).
  • A doer—you’ll plan Michelin-worthy campaigns one day and optimise a high tea experience the next.

Your Playground:

  • Develop and execute 360° marketing plans (digital, PR, events, partnerships).
  • Collaborate with in-house teams and agencies on social media strategy—elevating visuals, engagement, and influencer collaborations.
  • Drive revenue through targeted promotions, loyalty programs, and seasonal campaigns.
  • Analyse performance and adapt quickly—because in F&B, trends change fast.

If you’re ready to put your mark on a collection of beloved brands (and have the stats and creativity to prove it), we’d love to hear from you.

Apply now—let’s create something exceptional together.

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

Employer questions

Assistant Front Office Manager

20-Mar-2026
Orchid Hotel Pte Ltd | 60737SingaporeDowntown Tanjong Pagar, Central Region
This job post is more than 31 days old and may no longer be valid.

Orchid Hotel Pte Ltd

Orchid Hotel is located strategically within the vicinity of historic Tanjong Pagar and is just a stone's throw away from Singapore's commercial district. The Hotel's 272 well-designed rooms will put you at ease with earthy-tone coloured rooms that smoothly blends with the eye-catchy floor tiles, which are well laid to welcome you to your room. Keeping you in mind, all our guest rooms are equipped with the convenience of broadband internet access, comfortable work desk and coffee & tea making facility. Our spacious 254 Deluxe room size of 32 sq m. provides the comfortable feel of your own room at home. Our 18 Exquisite Suites of 40 sq m. are available if you need more living space during your stay.


Job Description

Key Responsibilities

  • Assist the Front Office Manager in overseeing the daily operations of the Front Office department.

  • Supervise front office staff including reception, concierge and guest services to ensure efficient operations.

  • Ensure all guest arrivals and departures are handled efficiently and professionally.

  • Address guest enquiries, requests and feedback promptly to ensure guest satisfaction.

  • Assist in handling guest complaints and resolving issues in a timely manner.

  • Ensure compliance with hotel policies, procedures and service standards.

  • Coordinate closely with Housekeeping, Reservations and other departments to ensure smooth room operations.

  • Assist in staff training, scheduling and performance supervision.

  • Prepare reports and monitor operational performance when required.


Requirements

  • Diploma or Degree in Hospitality Management or related field preferred.

  • Minimum 3–5 years of experience in Front Office operations, preferably in a supervisory role.

  • Good leadership and team management skills.

  • Strong communication and interpersonal skills.

  • Customer service oriented with good problem-solving abilities.


We regret that only shortlisted candidates will be notified.

Chef De Partie (Indian Cuisine)

20-Mar-2026
Royal Plaza | 60803SingaporeOrchard, Central Region
This job post is more than 31 days old and may no longer be valid.

Royal Plaza

Royal Plaza on Scotts (RP), Singapore’s first 100% smoke-free business hotel. Located in Orchard, RP has been voted Best Independent Hotel in Asia Pacific by TTG Asia for 10 years and awarded the 2017 TripAdvisor Certificate of Excellence.


Job Description

Job Summary

Chef De Partie (Indian Cuisine) is responsible for managing and overseeing a designated kitchen section, ensuringthe preparation and presentation of high-quality A la Carte, Buffet, and Catering dishes in accordance with hotel standards. This role supports the Sous Chef and Executive Chef in maintaining operational excellence, foodconsistency, timely service delivery, and cost control across all outlets and functions.

As a key member of the culinary team, the Chef De Partie brings creativity, discipline, and passion to every dish, delighting guests while maintaining consistency with established recipes and Standard Operating Procedures (SOPs).

Areas of Focus

The primary focus of this role is to ensure consistent food quality, timely preparation and replenishmentof buffet and live cooking items, strict adherence to hygiene and safety standards, and effective coordination within the kitchen team to support seamless service operations.

Strategic Responsibilities / Duties

  1. Prepare daily food items for A la Carte, Buffet, and Catering menus in accordance with approved recipes and current SOPs.

  2. Planning of menus consider availability of raw food and ingredients, availability of skills required in preparing new menus, style and standard of hotels.

  3. Ensure mise-en-place is prepared in advance to support efficient and timely service.

  4. Manage and operate the assigned kitchen section independently while maintaining quality standards.

  5. Station at the live cooking counter when required, ensuring prompt replenishment of buffet items and timely response to guest requests.

  6. Monitor food presentation, portion control, and consistency to meet brand and hotel standards.

  7. Maintain cleanliness and hygiene of the work area, storage facilities, and kitchen equipment in compliance with food safety regulations (HACCP standards where applicable).

  8. Ensure proper storage, labelling, and rotation of food items to minimize wastage and maintain freshness.

  9. Support cost control initiatives by minimizing spoilage, monitoring stock levels, and reporting shortages.

  10. Assist in training and supervising cooks and trainees.

  11. Coordinate with other kitchen sections to ensure smooth workflow during service.

  12. Adhere strictly to health, safety, and fire regulations within the kitchen.

  13. Participate in menu tastings, briefings, and continuous improvement initiatives.

  14. Communicates to his/her superior any difficulties, guest and other relevant information.

  15. Perform additional duties as assigned by reporting manager.

Key Skills and Requirements

  1. Diploma certificate in Culinary Arts or equivalent professional training.

  2. Minimum 2 years of experience in a similar role within a hotel or high-volume kitchen environment.

  3. Knowledgeable in cooking techniques, food preparation,and kitchen operations.

  4. Demonstrate awareness of food safety, hygiene regulations, and HACCP standards.

  5. Ability to manage a section independently under pressure and detailed oriented.

  6. Flexibility to work shifts, weekends, and public holidays as required by operations.

  7. Candidates with relevant qualifications but no prior experience are welcome to apply.


Director of Sales & Marketing

20-Mar-2026
Holiday Inn Singapore Orchard City Centre | 60810SingaporeOrchard, Central Region
This job post is more than 31 days old and may no longer be valid.

Holiday Inn Singapore Orchard City Centre

More than an iconic place to stay, Holiday Inn Hotels are a place to be in the moment–gathered to celebrate with family, laughing with friends, sharing a meal with the team, or just for some well-deserved me-time. No matter the reason you travel, when you’re here, you’re right where you’re meant to be.


Job Description

At Holiday Inn® Hotels & Resorts, our job is to bring the joy of travel to everyone. That’s where you come in. When you’re part of the Holiday Inn Hotels & Resorts brand, you’re more than just a job title.

At Holiday Inn, we look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one.

Holiday Inn Singapore Orchard City Centre is looking for a Director of Sales & Marketing who can oversee and direct all Sales and Marketing activities. Responsibilities include overseeing the planning and development of promotional strategies and marketing plans; overseeing and assisting with the development and implementation of the sales and marketing plan; management of the sales and marketing team and reporting on effectiveness of the plan. Responsibilities also require direct and routine interaction with the Regional Sales and Marketing office.

Responsibilities include, but are not limited to:

  • Produce the Annual Revenue Plan, Marketing Budgets and Forecasts

  • Produce Action Plan related to the Revenue Plan to ensure Revenue Plan objectives are achieved

  • Coordinate all methods of maintaining and increasing business volume. This includes advertising, sales promotion, personal selling, publicity, community relations, special sales projects, etc

  • Create and implement special programs to achieve greater profitability

  • Enhance the image of the hotel in the local community

  • Review regularly activity reports of Sales and Marketing personnel to ensure targets and Sales objectives are being met

  • Investigate potential markets 

  • Manage the development of new products and services 

  • Oversee the development of new marketing strategies

  • Conduct market research

  • Work with Director of Finance in the preparation and management of the Department’s budget

What We Need From You

Bachelor’s degree in Sales, Marketing or related field, and have 4 years of relevant experience or similar supervisory role, or an equivalent combination of education and work-related experience. 

Required Skills:

  • Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. 

  • Problem solving, reasoning, motivating, organizational and training abilities

  • Proficient in the use of Microsoft Office

  • Good communication and writing skills

What We Offer

In return for your hard work, you can look forward to a highly competitive salary and benefits package – including:

- Duty meals

- Birthday Leave on your birthday month

- Monthly LOVE Hour

- Medical, dental & optical benefits

- Insurance Coverage

- 25-50% F&B Discount at restaurants within IHG Singapore Hotels

- Special Employee Rate at all IHG Hotels worldwide

- Room to Grow opportunities

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Holiday Inn Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6,000+ hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to Holiday Inn and IHG and we’ll make sure you’ll have Room to be yourself. Find out more about joining us today by going to careers.ihg.com.

Executive Pastry Chef - NoMad Singapore

20-Mar-2026
HILTON INTERNATIONAL ASIA PACIFIC PTE LTD | 60822SingaporeOrchard, Central Region
This job post is more than 31 days old and may no longer be valid.

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years.


Job Description

THE NOMAD WAY

Hospitality is at the core of what we do and who we are. It’s more than just a job; it’s a path to a career in our industry. Many of us at NoMad have grown from within these walls and we pride ourselves on providing these opportunities. We thrive to achieve our vision to be a thriving hotel combining the best of New York hospitality with the Singaporean charm. Our values connect us; our behaviours guide us; and our non-negotiables drive us. Welcome to NoMad Singapore

OVERVIEW OF ROLE

The Executive Pastry Chef is responsible for leading the pastry and bakery operations across the hotel, overseeing the creation, execution and consistency of all pastry, dessert and baked offerings.

This role drives creativity and innovation while ensuring operational excellence, quality control and alignment with the NoMad brand identity. Working closely with the Director of Culinary and F&B leadership team, the Executive Pastry Chef plays a key role in shaping the hotel’s culinary positioning through distinctive and memorable pastry experiences.

The role is also instrumental during pre-opening, responsible for menu development, kitchen setup, sourcing of pastry equipment and building a high-performing pastry team.

MAIN DUTIES & RESPONSIBILITIES

The main responsibilities of the Executive Pastry Chef are summarised below; however the list is not exhaustive.

GENERAL DUTIES

• Lead the pastry and bakery operations across all outlets, including restaurants, bars, banquets and in-room dining.

• Develop and execute innovative pastry menus, desserts and baked items that reflect the NoMad brand identity.

• Ensure consistency, quality and presentation of all pastry products across all service periods.

• Work closely with the Director of Culinary to align pastry offerings with the overall culinary direction of the hotel.

• Oversee daily production, preparation and service to ensure efficiency and high standards.

• Monitor food quality, taste and presentation to meet guest expectations and brand standards.

• Undertake any other duties or tasks deemed reasonable by the Director of Culinary or General Manager.

MENU DEVELOPMENT & CREATIVITY

• Conceptualise and develop signature desserts and pastry items that enhance the hotel’s culinary identity.

• Continuously innovate and refresh menus based on trends, seasonality and guest preferences.

• Collaborate with F&B and Marketing teams on special promotions, events and seasonal offerings.

• Ensure all recipes are standardised, documented and consistently executed.

PRE-OPENING & SETUP

• Lead the setup of pastry kitchens, including equipment selection, layout planning and workflow design.

• Support procurement of pastry-related OS&E and ingredients.

• Develop pre-opening training plans and operational procedures.

• Participate in menu tastings, trials and concept development for all outlets.

• Build and train the pastry team prior to opening.

LEADERSHIP AND MANAGEMENT

• Lead, train and develop the pastry team to achieve high performance and consistency.

• Foster a culture of creativity, discipline and teamwork within the pastry department.

• Conduct training, coaching and performance evaluations for team members.

• Ensure proper staffing, scheduling and productivity within the department.

• Promote collaboration with other kitchen and service teams.

COST CONTROL & OPERATIONS

• Manage food cost within the pastry department through effective planning and portion control.

• Monitor inventory, ordering and wastage to ensure cost efficiency.

• Work closely with Purchasing and Cost Control teams to manage suppliers and ingredient sourcing.

• Ensure compliance with budget and financial targets.

FOOD SAFETY & COMPLIANCE

• Ensure compliance with food safety, hygiene and sanitation standards.

• Maintain a clean and organised pastry kitchen at all times.

• Ensure proper handling, storage and labelling of all food items.

• Comply with local regulations and company policies related to food safety.

GUEST EXPERIENCE & BRAND REPRESENTATION

• Deliver pastry experiences that enhance the overall guest journey and brand perception.

• Ensure presentation and quality reflect the sophistication and identity of NoMad.

• Support guest engagement through creative and memorable dessert offerings.

• Uphold brand standards in all aspects of pastry production and presentation.

EXPECTATIONS:

The Executive Pastry Chef is expected to:

• Always maintain a consistently professional demeanor.

• Represent NoMad positively in all interactions with internal and external stakeholders.

• Always adhere to company policies and procedures, including food safety and hygiene standards.

• Demonstrate creativity, innovation and attention to detail in all pastry creations.

• Foster clear communication and strong teamwork within the kitchen.

• Exhibit leadership and accountability in managing the pastry operations.

• Champion company values and foster a collaborative and respectful working culture.

QUALIFICATIONS

• Degree or Diploma in Culinary Arts, Pastry Arts or a related field.

• Minimum 8–10 years of experience in pastry or bakery operations, with at least 3–5 years in a leadership role.

• Strong expertise in pastry techniques, dessert creation and bakery production.

• Experience in luxury or upscale hospitality environments is preferred.

• Proven ability to develop innovative menus and lead pastry teams.

• Strong knowledge of food safety, hygiene and kitchen operations.

• Excellent leadership, organisational and communication skills.

• Passion for culinary excellence and creativity.

Director of Food & Beverages

20-Mar-2026
Craig Road Property Holdings Pte. Ltd. | 60812SingaporeRaffles Place, Central Region
This job post is more than 31 days old and may no longer be valid.

Craig Road Property Holdings Pte. Ltd.

Mondrian is a way of travel. A luxury lifestyle hotel, a global destination for locals or travelers. Mondrian is always at the heart of the most exciting cultural scenes in the world. Mondrian Singapore Duxton is a luxury lifestyle hotel built in the heart of the city’s prominent Duxton Hill neighborhood featuring 300 guestrooms, a lower three-story building in a contemporary and luxury loft suite. Historic architecture takes on the famous Singapore 'shophouse' building typology on a modern spin, with a terracotta roof, and colonial-style window shutters, at the rear, connected by a garden, will be the main tower containing a mix of guest rooms, a speakeasy bar, and rooftop pool. The location is flawless with a bevy of signature restaurants, stylish bars, and local street food vendors all within walking distance. Ennismore and Accor’s joint venture to create the world’s fastest-growing lifestyle and entertainment hospitality company, with a global collective of entrepreneurial and founder-built brands with creativity & purpose at their heart. For more information visit www.mondrianhotels.com


Job Description

What do we expect of you?

The Director of Food & Beverages is responsible for overseeing the operation and staff of all food and beverage departments on property, and to maintain the highest level of standards and efficiency. This role functions as the strategic business lead, overseeing development and implementation of departmental strategies and ensuring implementation of the brand service strategy and initiatives.

How your day looks:

Operational Leadership

  • Oversee day-to-day operations of all 4 outlets, ensuring smooth and efficient service.
  • Develop and implement operational strategies, SOPs, and quality standards.
  • Monitor guest satisfaction and address feedback to continuously improve experiences.

Financial Management

  • Prepare and manage annual budgets, forecasts, and P&L statements for the F&B department.
  • Drive revenue growth through promotions, upselling, and effective cost control.
  • Ensure cost efficiency in procurement, inventory, and labor management.

Team Leadership & Development

  • Lead, mentor, and inspire outlet managers and their teams to deliver excellence.
  • Recruit, train, and retain high-performing staff, fostering a culture of service and professionalism.
  • Conduct regular performance reviews and implement career development plans.

Guest Experience & Standards

  • Ensure consistent delivery of brand service standards across all outlets.
  • Collaborate with culinary and service teams to curate menus, concepts, and seasonal offerings.
  • Uphold hygiene, health, and safety regulations in compliance with hotel and local requirements.

Strategic Contribution

  • Work closely with Marketing to create F&B promotions and events that drive traffic.
  • Monitor market trends and competitor activities to stay competitive.
  • Contribute to hotel-wide strategies and initiatives as a senior leader.

Qualifications & Experience

  • Bachelor’s degree in Hospitality Management or related field preferred.
  • Minimum 8–10 years of progressive F&B leadership experience, with at least 3 years in a senior management role within a hotel or luxury hospitality environment.
  • Strong financial acumen with proven ability to manage multi-outlet operations.
  • Excellent leadership, communication, and interpersonal skills.
  • Creative mindset with ability to develop innovative F&B concepts.
  • Strong knowledge of industry trends, food safety, and service standards

How do you deliver this?

Tell It Like It Is- Be authentic, honest, direct, sincere & professional.

Build Rapport – Be engaging, reliable, thoughtful, helpful, energetic & empathetic.

Gain Trust- Be dependable, deliver on promises, take ownership & follow through.

Play To Win – Be original, bold, cutting edge and decisive.

Right Here, Right Now – Be attentive, meticulous, determined & impressive.

Guest Services Manager

20-Mar-2026
Marriott International | 60735SingaporeSentosa, Central Region
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

JOB SUMMARY

 

Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.

 

CANDIDATE PROFILE 

 

Education and Experience

• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

 

CORE WORK ACTIVITIES

 

Leading Guest Services Teams 

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Serves as a role model to demonstrate appropriate behaviors.

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

• Celebrates successes and publicly recognizes the contributions of team members.

• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

 

Maintaining Guest Services and Front Desk Goals

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.

• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.

• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.

• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.

 

Ensuring Exceptional Customer Service 

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Serves as a leader in displaying outstanding hospitality skills.

• Sets a positive example for guest relations.

• Responds to and handles guest problems and complaints.

• Empowers employees to provide excellent customer service.

• Observes service behaviors of employees and provides feedback to individuals.

• Strives to improve service performance.

• Provides immediate assistance to guests as requested.

• Ensures employees understand customer service expectations and parameters.

• Participates in the development and implementation of corrective action plans to improve guest satisfaction.

 

 

Implementing Projects and Policies

• Implements the customer recognition/service program, communicating and ensuring the process.

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.

• Manages payroll administration.

 

Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

• Participates in employee progressive discipline procedures.

• Uses all available on the job training tools for employees.

• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.

• Supervises on-going training initiatives and conducts training when appropriate.

• Participates in the employee performance appraisal process, providing feedback as needed.

 

Additional Responsibilities 

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluating results to choose the best solution and solve problems.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Maintains high visibility in public areas during peak times.

• Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.

• Performs Front Desk duties in high demand times.

 

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. 

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Assistant Manager for New Outlet (RWS)

20-Mar-2026
Rogue Traders Pte Ltd | 60825SingaporeSentosa, Central Region
This job post is more than 31 days old and may no longer be valid.

Rogue Traders Pte Ltd


Job Description

Born from the same fire that built Burnt Ends, People People Brewery is where great beer, wood-fired food, music, and community come together at Resorts World Sentosa. We’re a working brewery, smokehouse, and social space rolled into one.

Here, beers are brewed just metres from the table, the wood fire is always burning, and the space hums with good conversation, great music, and shared moments. From casual catch-ups and milestone celebrations to big sporting events watched together with a cold beer in hand, it’s a place to gather with friends, meet new people, and often stay a little longer than planned.

We’re building our opening team now; people who love hospitality, thrive in a vibrant, fast-paced environment, and genuinely care about creating memorable experiences for guests. If you’re excited to help shape a brand from day one and be part of a venue that feels like a true community hangout, we’d love to meet you.

Job Responsibilities:

  • Oversees and manages daily operations of the outlet to ensure smooth operation and maintain quality standard of services including cleanliness and maintenance

  • Plan continuous improvement activities within the outlet

  • Deploy customer service standards within the outlet to drive organisation's customer experience goal

  • Monitor team's adherence to the organisation's food waste management Standard Operating Procedures (SOPs)

  • Perform audit on staff adherence with the organisation's personal, food and beverage hygiene standards

  • Ensure customers have a memorable dining experience

  • Constantly obtain customer feedback during operations to ensure satisfaction

  • Monitor setup, maintenance, cleanliness and safety of dining areas

  • Perform duties like ordering, serving, clearing and setting of tables

  • Greet customers as they arrive and showing them to their table

  • Promote sales and be familiar with promotions and menu

  • Coordinate food service between kitchen and service crew

  • Attend to customer complaints (if any)

  • To handle cashiering duties

  • Assist to upsell promotions

  • Constantly motivate & cultivate a team spirit in the restaurant

  • Maintains utmost service standards and discipline/grooming among the service staff

  • Supervise and train the service staff to Restaurant standards of excellence

  • Any other appropriate duties and responsibilities as assigned


Job Requirements:

  • Possess 2-3 years of F&B service experience

  • No minimum cert required

  • Possess good communication & interpersonal skills.

  • Able to work independently and as a team.

  • 5 day work week (44 hours per week)

  • Only Singaporeans and Permanent Residents need apply

Benefits:

  • Medical insurance

  • Dental coverage

  • Annual performance bonus

  • Strong growth and development opportunities

  • 12 days Annual leave + 1 day Birthday leave

  • 1.5x OT pay for hours worked beyond 44/week

If you’re passionate about food, love working with a great team, and want to be part of something new and exciting, we’d love to meet you! Apply now and be part of our new opening!

Duty Manager - The Singapore EDITION

20-Mar-2026
Marriott International | 60734SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

JOB SUMMARY

 

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

 

CANDIDATE PROFILE 

 

Education and Experience

• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

 

CORE WORK ACTIVITIES

 

Supporting Management of Front Desk Team 

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.

• Ensures employee recognition is taking place on all shifts.

• Establishes and maintains open, collaborative relationships with employees.

 

Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

• Strives to improve service performance.

• Collaborates with the Front Office Manager on ways to continually improve departmental service.

• Communicates a clear and consistent message regarding the Front Office goals to produce desired results.

• Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

 

Ensuring Exceptional Customer Service 

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Serves as a role model to demonstrate appropriate behaviors.

• Sets a positive example for guest relations.

• Displays outstanding hospitality skills.

• Empowers employees to provide excellent customer service.

• Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.

• Provides feedback to employees based on observation of service behaviors.

• Handles guest problems and complaints effectively.

• Interacts with guests to obtain feedback on product quality and service levels.

 

Managing Projects and Policies

• Implements the customer recognition/service program, communicating and ensuring the process.

• Ensures compliance with all Front Office policies, standards and procedures.

• Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

 

 

Additional Responsibilities 

• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluating results to choose the best solution and solve problems.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Functions in place of the Front Office Manager in his/her absence.

• Communicates critical information from pre- and post-convention meetings to the Front Office staff.

• Participates in department meetings.

 

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.

 
But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.

 
We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Restaurant Assistant Manager

20-Mar-2026
MAHARAJA GRILL AND BAR PTE. LTD. | 60756SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

MAHARAJA GRILL AND BAR PTE. LTD.


Job Description

• Adhere to hygiene and safety standards

• Take reservations and enquire purpose of visit.

• Present menu and share promotions, specials, and items to customers.

• Take food and beverage orders, repeat orders to guests, and inform guests of the estimated time to serve.

• Oversee a team of servers who are assigned to his/her shift.

• Key orders in the Point-of-Sale system efficiently.

• Process payment and check bills promptly.

• Assist the restaurant manager by getting involved in planning and organizing special events.

• Check food and beverage inventories and stocks in a consistent and accurate manner.

• Complete opening, operating, and closing procedures.

• Handle problems with cashier payments.

• Escalate guests' complaints to the duty manager if unable to conduct service recovery.

• Adhere to the company’s standard operating procedures

• Any other appropriate duties and responsibilities as assigned

RESTAURANT MANAGER

20-Mar-2026
KENNY ROGERS (MARINA SQUARE) PTE. LTD. | 60789SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

KENNY ROGERS (MARINA SQUARE) PTE. LTD.


Job Description

We’re currently looking for an experienced & self-driven restaurant manager to lead our team.

Responsibilities includes:

  1. Maintaining the restaurant's revenue, profitability and quality goals.
  2. Ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.
  3. Overseeing stock and ordering supplies

Requirements:

  1. Minimum 3 years’ experience
  2. Proven customer service experience, strong leadership, motivational and people skill
  3. Understanding of current SFA regulations, (hygiene and health, and safety legislations.

OUTLET MANAGER

20-Mar-2026
LAO HUO TANG F&B PTE. LTD. | 60792SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

LAO HUO TANG F&B PTE. LTD.


Job Description

1. Overall Purpose

The Outlet Manager is responsible for overseeing the day-to-day operations of the outlet to ensure smooth functioning, excellent customer experience, profitability, and compliance with company standards and policies.

2. Key Responsibilities
A. Operations Management

Oversee daily operations, including opening and closing procedures.
Ensure the outlet meets brand standards for cleanliness, presentation, and service.
Manage stock levels and inventory control; coordinate with suppliers and purchasing.
Implement and monitor standard operating procedures (SOPs).
Handle POS operations, cash control, and daily sales reconciliation.B. Customer Service

Maintain high levels of customer satisfaction through excellent service.
Resolve customer complaints and feedback promptly and professionally.
Ensure staff deliver consistent and personalized customer experiences.C. Sales & Profitability

Achieve monthly sales targets and profitability goals.
Monitor sales trends and develop promotional strategies to boost revenue.
Control costs, including labor, wastage, and operational expenses.D. Staff Management

Recruit, train, schedule, and supervise outlet staff.
Conduct performance reviews and provide coaching or disciplinary actions as needed.
Motivate the team to achieve service excellence and sales goals.E. Compliance & Safety

Ensure compliance with health, safety, hygiene, and licensing regulations.
Conduct regular inspections and audits of the outlet.
Maintain proper records of incidents, accidents, and safety procedures.F. Reporting & Administration

Prepare daily, weekly, and monthly sales and performance reports.
Track key performance indicators (KPIs) such as customer satisfaction, sales per staff, and cost ratios.
Coordinate with HR, Finance, and Marketing departments as required.3. Skills & Qualifications

Diploma/Degree in Hospitality, Business Management, or related field.
Minimum 3–5 years of supervisory or managerial experience in a similar outlet.
Strong leadership, organizational, and communication skills.
Customer-focused mindset with problem-solving ability.
Proficiency in POS systems and basic MS Office tools.4. Key Performance Indicators (KPIs)

Sales performance vs. target
Customer satisfaction scores
Staff turnover rate
Cost control (food cost, labor cost, wastage)
Audit and compliance resultsWould you like me to tailor this job scope for a specific industry — for example, restaurant / café, retail store, or hotel outlet? That way I can adjust the duties and KPIs to match your needs.

RESTAURANT MANAGER

20-Mar-2026
LAO HUO TANG GROUP PTE. LTD | 60796SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

LAO HUO TANG GROUP PTE. LTD


Job Description

We’re currently looking for an experienced & self-driven restaurant manager to lead our team.

Responsibilities includes:

1. Maintaining the restaurant's revenue, profitability and quality goals.

2. Ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

3. Overseeing stock and ordering supplies

Requirements:

1. Minimum 3 years’ experience

2. Proven customer service experience, strong leadership, motivational and people skill

3. Understanding of current SFA regulations, (hygiene and health, and safety legislations.

RESTAURANT MANAGER

20-Mar-2026
SOUP EMPIRE HOLDINGS PTE. LTD | 60799SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

SOUP EMPIRE HOLDINGS PTE. LTD


Job Description

We’re currently looking for an experienced & self-driven restaurant manager to lead our team.

Responsibilities includes:

1. Maintaining the restaurant's revenue, profitability and quality goals.

2. Ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

3. Overseeing stock and ordering supplies

Requirements:

1. Minimum 3 years’ experience

2. Proven customer service experience, strong leadership, motivational and people skill

3. Understanding of current SFA regulations, (hygiene and health, and safety legislations.

HEAD CHEF

20-Mar-2026
SOUP EMPIRE HOLDINGS PTE. LTD | 60802SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

SOUP EMPIRE HOLDINGS PTE. LTD


Job Description

We’re currently looking for an experienced & self-driven chef to join our team.

Responsibilities includes:

  1. Prepare and cook designated items on the menu within specified time
  2. Responsible for the preparation of raw materials required for items on the menu
  3. Ensure that all food preparation is carried out according to the Standard Recipes and Operating Procedures
  4. Adhere to all statutory food hygiene and sanitation guidelines
  5. Ensure regular maintenance of all kitchen equipment, machinery and accessories
  6. Ensure all items prepared are done with the same level of quality and consistency
  7. Assist in cooking and plating prepared items according to standards in the Kitchen Manual
  8. Overseeing stock and ordering supplies
  9. Proper labelling of all food items after preparation, maintaining stock level of all products and ensure correct rotation by FIFO.

Requirements:

  1. At least 2 year(s) of working experience in the related field is required for this position
  2. Able to commit shift, weekends and public holidays
  3. Understanding of current SFA regulations, (hygiene and health, and safety legislations.
  4. A team player with a positive attitude
  5. Able to work under extreme pressure.
  6. Excellent leadership and management
  7. Ability to delegate tasks.

OUTLET MANAGER

20-Mar-2026
SOUP EMPIRE HOLDINGS PTE. LTD | 60804SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

SOUP EMPIRE HOLDINGS PTE. LTD


Job Description

Outlet Manager Job Scope

1. Operations Management

  • Oversee the daily operations of the outlet to ensure smooth, efficient service.
  • Monitor opening and closing procedures, cleanliness, and safety standards.
  • Ensure all equipment and facilities are properly maintained.

2. Sales and Revenue

  • Drive sales and achieve monthly revenue targets.
  • Implement promotions, upselling, and marketing initiatives to increase profitability.
  • Monitor cost control — including labor, inventory, and wastage management.

3. Customer Service

  • Ensure high standards of customer satisfaction and handle complaints promptly.
  • Maintain a positive outlet atmosphere and consistent service quality.

4. Staff Management

  • Recruit, train, and supervise outlet staff (servers, cashiers, baristas, etc.).
  • Schedule shifts and ensure adequate manpower.
  • Conduct performance evaluations and motivate the team to meet KPIs.

5. Inventory and Supply

  • Manage stock levels, ordering, and deliveries.
  • Maintain accurate inventory records and reduce wastage or shortages.

6. Reporting and Administration

  • Prepare daily/weekly sales reports and submit to management.
  • Handle petty cash, end-of-day reconciliation, and POS systems.
  • Comply with company policies, health, and safety regulations.

7. Branding and Presentation

  • Ensure the outlet’s visual presentation aligns with brand standards.
  • Implement marketing campaigns and seasonal displays as directed by head office.

Director Of Food & Beverages

20-Mar-2026
Accor Asia Corporate Offices | 60807SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

Accor Asia Corporate Offices

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, customer service skill training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.Every day we strive to make our guests Feel Welcome and our people Feel Valued.


Job Description


Company Description


A breaker of boundaries, the hotel is ideally placed between the mavericks of Chinatown and the makers of the CBD. Today, Duxton Hill is Singapore’s most up-and-coming neighbourhood, featuring barista cafes, world-class eateries and bars, art galleries and independent boutiques. Now Mondrian arrives at the top of that hill.


Job Description


What do we expect of you?

The Director of Food & Beverages is responsible for overseeing the operation and staff of all food and beverage departments on property, and to maintain the highest level of standards and efficiency. This role functions as the strategic business lead, overseeing development and implementation of departmental strategies and ensuring implementation of the brand service strategy and initiatives.

How your day looks:

Operational Leadership

  • Oversee day-to-day operations of all 4 outlets, ensuring smooth and efficient service.
  • Develop and implement operational strategies, SOPs, and quality standards.
  • Monitor guest satisfaction and address feedback to continuously improve experiences.

Financial Management

  • Prepare and manage annual budgets, forecasts, and P&L statements for the F&B department.
  • Drive revenue growth through promotions, upselling, and effective cost control.
  • Ensure cost efficiency in procurement, inventory, and labor management.

Team Leadership & Development

  • Lead, mentor, and inspire outlet managers and their teams to deliver excellence.
  • Recruit, train, and retain high-performing staff, fostering a culture of service and professionalism.
  • Conduct regular performance reviews and implement career development plans.

Guest Experience & Standards

  • Ensure consistent delivery of brand service standards across all outlets.
  • Collaborate with culinary and service teams to curate menus, concepts, and seasonal offerings.
  • Uphold hygiene, health, and safety regulations in compliance with hotel and local requirements.

Strategic Contribution

  • Work closely with Marketing to create F&B promotions and events that drive traffic.
  • Monitor market trends and competitor activities to stay competitive.
  • Contribute to hotel-wide strategies and initiatives as a senior leader.

Qualifications & Experience

  • Bachelor’s degree in Hospitality Management or related field preferred.
  • Minimum 8–10 years of progressive F&B leadership experience, with at least 3 years in a senior management role within a hotel or luxury hospitality environment.
  • Strong financial acumen with proven ability to manage multi-outlet operations.
  • Excellent leadership, communication, and interpersonal skills.
  • Creative mindset with ability to develop innovative F&B concepts.
  • Strong knowledge of industry trends, food safety, and service standards

How do you deliver this?

Tell It Like It Is- Be authentic, honest, direct, sincere & professional.

Build Rapport – Be engaging, reliable, thoughtful, helpful, energetic & empathetic.

Gain Trust- Be dependable, deliver on promises, take ownership & follow through.

Play To Win – Be original, bold, cutting edge and decisive.

Right Here, Right Now – Be attentive, meticulous, determined & impressive.


Additional Information


Senior Manager/Manager, Hospitality Service Excellence & Learning Development

20-Mar-2026
Resorts World at Sentosa Pte Ltd | 60820SingaporeSouthern Islands, Central Region
This job post is more than 31 days old and may no longer be valid.

Resorts World at Sentosa Pte Ltd

Resorts World Sentosa (RWS) is Asia’s premium lifestyle destination resort located on Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, Singapore Oceanarium and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are seven unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS has been named “Best Integrated Resort” since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific’s travel industry.


Job Description

Job Summary

We are looking for a passionate and driven Senior Manager / Manager, Service Excellence & Learning Development to lead and support the hospitality learning and development function across hotel and F&B operations. This role is responsible for driving service excellence initiatives, establishing service standards, and implementing effective training programs to enhance team members’ skills, knowledge, and service mindset.

The individual will play a key role in strengthening service culture and ensuring training and service quality initiatives are aligned with business needs and guest expectations. Scope and level of responsibilities will be commensurate with the candidate’s experience and seniority.


Key Responsibilities

Service Excellence & Standards

  • Act as a catalyst for change and continuous improvement in service performance and quality.

  • Support the establishment and enhancement of service standards, procedures, and systems across hospitality operations.

  • Promote a strong service culture across hotels and F&B outlets.

 

Learning & Development

  • Manage and implement training programs including new employee orientation, Train-the-Trainer, product knowledge, service standards, and guest experience.

  • Develop and support a network of departmental training champions.

  • Ensure effective training initiatives are in place and aligned with operational needs.

  • Develop ad-hoc learning materials to address service gaps or development needs.


Training Needs & Performance Monitoring

  • Identify training needs or gaps and implement solutions to improve productivity and performance.

  • Monitor key performance indicators related to training (e.g., learning hours) and service quality (e.g., LQA standards).

  • Conduct and track internal audits to evaluate training effectiveness and recommend improvements.

 

Stakeholder Collaboration

  • Support in implementing training initiatives and service standards.

  • Work closely with operational departments to develop and execute monthly training plans.

  • Partner with Corporate L&D to co-develop learning roadmaps and content.

 

Guest Feedback & Continuous Improvement

  • Analyze guest feedback and review quality standards to ensure relevance and effectiveness.

  • Recommend action plans and coaching strategies to address service gaps.

 

Talent Development & Compliance

  • Support talent development initiatives and projects.

  • Ensure compliance with workplace safety and health regulations and maintain a safe working environment.

  • Perform other ad-hoc duties as assigned.


Requirements

  • Degree or Diploma in Hospitality, or related discipline.

  • ACTA or equivalent training certification preferred.

  • Minimum 5–10 years of experience in hospitality training, service excellence, or operations across hotel and/or F&B environments.

  • Experienced in conducting and delivering stand-up training programs, applicable and appropriate to business needs.

  • Strong business acumen, resourcefulness, and results-driven mindset.

  • Ability to work independently and in a team.

  • Good cross-cultural awareness and ability to work across different levels of the organization.

  • Proficient in Microsoft Office tools.


Restaurant Manager

20-Mar-2026
1855 F&B PTE. LTD. | 60829SingaporeTiong Bahru, Central Region
This job post is more than 31 days old and may no longer be valid.

1855 F&B PTE. LTD.

*************************************************


Job Description

Job Summary

Restaurant Manager to ensure the seamless running of the Restaurant in the most efficient and effective manner delivering the highest possible standards of service, whilst being pro-active in maintaining and/or improving turnover and profitability.

Responsibilities

  • Delegate responsibilities to the service team to consistently deliver excellent guest service
  • Manage daily restaurant operations to maintain efficiency and service quality
  • Provide training, coaching, and feedback to service team members to enhance performance
  • Engage guests to understand their needs and deliver a positive dining experience
  • Enforce strict compliance with safety and hygiene regulations at all times
  • Review operations and team performance regularly to identify issues and propose improvements
  • Monitor manpower costs to stay within budgetary limits
  • Ensure adherence to company policies, processes, and procedures consistently
  • Maintain POS system functionality and enforce accurate cash handling procedures
  • Assist in recruiting and selecting new team members to build a capable workforce
  • Prepare weekly staff rosters and monthly management reports to support operational planning
  • Perform additional duties as assigned by management

Restaurant Manager

19-Mar-2026
YI WU PTE. LTD. | 60847SingaporeAng Mo Kio, North-East Region
This job post is more than 31 days old and may no longer be valid.

YI WU PTE. LTD.


Job Description

  • Supervise daily restaurant operations
  • Provide excellent customer service and resolve complaints
  • Train, schedule, and support restaurant staff
  • Monitor food quality and service delivery
  • Manage inventory and supplier relationships
  • Ensure compliance with health and safety standards
  • Track expenses, monitor budgets, and reduce costs
  • Use restaurant management software for reporting and analytics
  • Lead by example and promote a positive work environment
  • Handle administrative tasks such as rosters, payroll, and ordering

OUTLET MANAGER

19-Mar-2026
OCD Hands Pte. Ltd. | 60775SingaporeCentral Region
This job post is more than 31 days old and may no longer be valid.

OCD Hands Pte. Ltd.


Job Description

Responsibilities:

  • Ensure team briefings are carried out before each service period
  • Implement and ensure that Food Safety and Hygiene standards are met at all times
  • Ensure that all food is prepared according to quality, taste and hygiene guidelines established by the Company
  • Train and develop the team to deliver the food to a high standard
  • Ensure readiness for service and that the pace is set for peak times
  • Ensure that all food is presented for service in a timely manner and in correct sequence
  • Deal with any customer returns of food in a timely manner
  • Check and sign for all deliveries
  • Ensure that outlet is stocked with adequate levels of inventory
  • Participate in monthly physical stock take of the Outlet, including but not limited to plates, bowls and crockery
  • Control wastage
  • Handle guests’ special requests and complaints
  • Ensure that the Kitchen Assistants and Kitchen Crew are able to handle their duties properly and well groomed, properly attired and efficient.
  • Ensure that the highest standard of cleanliness is maintained including the maintenance of furnishings and equipment and the proper set up of the Outlet and connected areas
  • Assist your superior in Implementing and developing of training programs
  • Perform miscellaneous job-related duties as assigned.

Banquet Manager

19-Mar-2026
PARKROYAL COLLECTION Marina Bay, Singapore | 60855SingaporeDowntown Core, Central Region
This job post is more than 31 days old and may no longer be valid.

PARKROYAL COLLECTION Marina Bay, Singapore

Sitting in the heart of the Marina Bay with panoramic views of the city skyline, PARKROYAL COLLECTION Marina Bay, Singapore is the country's first Garden-in-a-Hotel.


Job Description

Reporting to the Director of Food & Beverage, we are seeking a dynamic and experienced Banquet Manager to lead our banquet operations. In this pivotal role, you will be responsible for the banquet department of the hotel and responsible for the seamless planning and execution of events, from intimate executive meetings to grand-scale weddings and corporate galas. You will embody our "Garden-in-a-Hotel" concept, ensuring every event is not only flawlessly delivered but also infused with the distinctive charm and exemplary service standards that define the PARKROYAL COLLECTION brand.

Key Responsibilities

1. Event Planning & Execution:

  • Act as the primary point of contact for clients during the event planning phase, working closely with the Sales & Catering team.

  • Conduct detailed briefings with clients and prepare comprehensive Banquet Event Orders (BEOs).

  • Lead pre-event briefings with kitchen, stewarding, and service teams to ensure full understanding of client expectations and event specifications.

  • Oversee the entire event from set-up to breakdown, ensuring impeccable standards of service, timing, and guest satisfaction.

2. Team Leadership & Development:

  • Lead, motivate, train, and schedule the banquet service team, including Captains, Servers and Casual Labours.

  • Foster a culture of excellence, teamwork, and proactive service.

  • Conduct regular performance reviews and identify training needs to enhance team skills.

3. Operational & Financial Management:

  • Manage the banquet department's budget, including labor costs, inventory, and equipment.

  • Ensure careful control of inventory for china, glassware, silverware, and linen.

  • Review and finalize billing with clients, ensuring accuracy and resolving any discrepancies.

  • Implement cost-control measures without compromising the quality of guest experience.

4. Quality Assurance & Guest Relations:

  • Maintain the highest standards of cleanliness, safety, and hygiene in all banquet areas.

  • Personally interact with hosts during events to ensure satisfaction and address any concerns immediately.

  • Handle guest feedback professionally and implement corrective actions where necessary.

  • Uphold the hotel's sustainability initiatives within banquet operations.

5. Administrative Duties:

  • Prepare and analyze banquet reports (e.g., revenue, covers, function sheets).

  • Ensure compliance with all hotel policies, procedures, and statutory requirements.

Qualifications & Experience

  • Minimum Diploma in Hospitality Management, Business Administration, or a related field.

  • At least 3-5 years of experience in banquet operations, with a minimum of 2 years in a supervisory or managerial role within a premium hotel or large-scale event venue.

  • Proven track record of successfully managing high-profile and high-volume events.

  • In-depth knowledge of food & beverage service, event logistics, and banquet billing procedures.

  • Strong financial acumen and computer literacy (MS Office, Opera, Delphi or similar PMS/Catering software).

Personal Attributes & Skills

  • Exceptional Leader: Inspirational, decisive, and able to perform under pressure.

  • Guest-Centric: Possesses a genuine passion for creating unforgettable guest experiences.

  • Detail-Oriented: Meticulous with an eagle eye for details and flawless execution.

  • Excellent Communicator: Strong in interpersonal, written, and verbal communication skills. Fluency in English is essential; additional languages are a plus.

  • Problem-Solver: Able to think quickly on your feet and provide effective solutions.

  • Professional Demeanor: Exudes confidence, poise, and embodies the sophisticated style of the PARKROYAL COLLECTION brand.

Additional Information

  • 5-day work week

  • AWS and Performance Bonus

  • Annual Leave from 16 days

  • Up to 50% Associate Dining & Accommodation Discounts at Group Properties

  • Referral Incentive of S$1,000*

  • Career Development and Training opportunities

*Terms & Conditions Apply

We regret that only shortlisted applicants will be notified.

F&B Assistant Manager - Origin and Bloom

19-Mar-2026
Marina Bay Sands Pte Ltd | 60841SingaporeMarina South, Central Region
This job post is more than 31 days old and may no longer be valid.

Marina Bay Sands Pte Ltd

Marina Bay Sands® is Asia’s leading destination for business, leisure and entertainment delivering once-in-a-lifetime experiences. The landmark building is situated in the heart of Singapore’s Central Business District and transforms Singapore’s skyline and the country’s tourism landscape.


Job Description

WE TAKE YOU ABOVE BEYOND

Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.

Job Responsibilities

• The Assistant Manager will assist the General Manager and Assistant General Manager in planning, coordinating and managing staff and services to ensure the Restaurant operations run efficiently and effectively and that customer service standards are maintained at all times. The Assistant Manager will be leading a team of Captains, Cashiers, Hosts and Service Attendants.
• This role will encompass the formulation and implementation of operating procedures and standards, the management and development of staff, and liaise with executive management to ensure that Marina Bay Sands’ short and long term goals are met.
• Support the Management team in achieving the financial, service and other related goals that have been set for the outlet through diligent and proactive management skills.
• Deputize for the General Manager, Assistant General Manager and Manager during his/her absence.
• Work with staff in service and food preparation to minimize wastage and increase productivity and efficiency.
• Review operating results with the team and identify opportunities to improve performance.
• Monitor all cashiering procedures are processed in compliance with accounting standards. Monitor and minimize wastage of consumables and maintain labor productivity ratios.
• On a regular basis, inspect table set-ups; check for cleanliness, neatness of the restaurant environment ensuring compliance with standards of cleanliness and order.
• Inspect food items are set in proper quantities and to Hotel standards.
• Review the reservation book, pre-assign designated tables and follow up on all special requests.
• Inspect that specified amount of food menus and wine lists are available and in good condition for each meal period.
• Anticipate heavy business times and organize procedures to handle extended waiting lines. Seek support from other outlets where appropriate.
• Ensure pre-shift meetings with staff are carried out and review all information pertinent to the day's business.
• Respond to guest comments, requests and complaints in a timely and professional manner. Take personal responsibility to resolve issues.
• Supervise, mentor, train, schedule and evaluate staff. Prepare and deliver all staff reviews.
• Create a work environment that promotes teamwork, performance feedback, recognition, mutual respect and staff satisfaction.
• Monitor guest reactions and confer frequently with service staff or captains to ensure guest satisfaction.
• Respond to guest comments, requests and complaints in a timely and professional manner. Take personal responsibility to resolve issues.
• Manages Human Resources responsibilities for assigned department(s) to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; compliance with company policies and legal requirements.
• Maintains staff files.
• Responsible for maintaining and delivering reviews, discipline, staff awards, flex days, payroll, SRFs, etc.
• Approves the schedule and flex day requests for all restaurant staff.
• Responsible for coordinating training of all staff as required.
• Coordinates inventories and orders food and beverage products, supplies and equipment as required.
• Maintains guest profiles on a daily basis and takes appropriate actions as necessary.
• Holds daily pre-shift meetings and departmental meetings as needed.

Job Requirements

Education & Certification
• Certificate or Diploma in Restaurant Management or extensive F&B experience.

Experience
• A minimum of 3 years’ experience at a managerial level in a 5-star hotel or a deluxe restaurant.

Other Prerequisite
• Fluent in English, knowledge of additional languages is a plus.
• Knowledge of cuisines, their preparation and service.
• Be willing to work any day and any shift.
• Have a well-groomed, professional appearance.
• Able to perform under pressure.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Front Desk Manager

19-Mar-2026
Marina Bay Sands Pte Ltd | 60842SingaporeMarina South, Central Region
This job post is more than 31 days old and may no longer be valid.

Marina Bay Sands Pte Ltd

Marina Bay Sands® is Asia’s leading destination for business, leisure and entertainment delivering once-in-a-lifetime experiences. The landmark building is situated in the heart of Singapore’s Central Business District and transforms Singapore’s skyline and the country’s tourism landscape.


Job Description

WE TAKE YOU ABOVE BEYOND

Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.

Job Responsibilities

Manage Day to Day Operations

  • Assist Front Office Manager to carry out all business operational activities
  • Resolve issues pertaining to guest’s negative feedback and manages the complaint efficiently
  • Conduct daily pre-shift
  • Disseminate with clarity of all existing and new promotional packages.
  • Collaborate closely with internal team and relevant departments to ensure seamless guest’s experience.
  • As and when necessary, support Front Desk with check in, check out and cashiering transactions.
  • Manage Front Office operations according to organizational operating procedures, policies, and service standards.
  • Assist the execution of enhancement projects and new processes and follow-through with detailed evaluation.
  • Review manpower allocation for front office operations.
  • Identify and resolve deviations and irregularities related to front office operations.
  • Conduct regular audits and inspections with detailed report to relevant department.

Lead Service and Operational Excellence

  • Conduct service audit to ensure Service Quality Standards are met.
  • Innovate new ideas to enhance guest experience and revenue generation.
  • Manage guest experience consistently according to MBS service standards, brand attributes and compliance.
  • Be directly involved in any service enhancement or review of service measurement index such as Net Promoter Score (NPS), this includes the action plan and follow through to improve the score.
  • Respond, resolve, and review guest comments, requests, and complaints in a timely and professional manner.

Manage Operational Risks

  • Implement Marina Bay Sands Workplace Safety and Health Policy practices
  • Ensure that all TMs are complying to all MBS policies and guidelines.
  • Report any work incidents; may include vandalism, fight, fire, abuse, accidents, etc.
  • Monitor activities in both front and back of the house; report any suspicious characters, items and/or activities to Security Department.
  • Manage emergency situations.

Achieve Employee Engagement

  • Be a Mentor to guide TM on their career and personal goals
  • Establish learning and development plans and opportunities to enhance staff work performance.
  • Ensure that all team members including self are well groomed as per company standard.
  • Hold regular meetings to communicate departmental updates and review of operational standards
  • Create a pleasant working environment that inspires the team and cultivate OneMBS culture.
  • Review TMs performance and provide constructive feedback to achieve organizational goals.

Manage Documentation, Financial and report management

  • Attend scheduled departmental meetings as required.
  • Prepare scheduled reports as stipulated by management.
  • Review systems and processes for workflow and productivity improvement.
  • Contribute ideas and cooperate in the execution of on-going initiatives
  • Implement sustainability programmes to drive organisational green initiatives.
  • Perform any other duties and responsibilities as and when assigned by Management
Job Requirements

Education & Certification

  • Diploma/Degree in hospitality or related field preferred

Experience

  • Minimum 3-year experience in the same capacity

Other Prerequisites

  • Strong leadership skills and ability to operate and successfully arbitrate in a complex international, multicultural environment
  • Willing to work various shifts, including mornings, afternoons, and overnight, as well as on public holidays
  • Proficient in the use of Property Management System and Microsoft Office applications
  • Experience in preparing presentation materials
  • Highly articulate of English, and any additional language is an advantage
  • Outstanding guest relation and problem-solving skills
  • Excellent, planning, execution, time management, organizational, communication and motivational skills
  • Pays attention to details and have strong customer service skills
  • Mature, meticulous, resourceful, organized, and able to work independently
  • A team player and takes initiative to assist other Team

Members when required

  • Have impeccable follow-through; and “Can

Do” attitude and mindset

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Vice Head Chef

19-Mar-2026
SHANGHAI BUND PTE. LTD. | 60856SingaporeNewton, Central Region
This job post is more than 31 days old and may no longer be valid.

SHANGHAI BUND PTE. LTD.


Job Description

Shanghai cuisine semi-fine dining restaurant
Shanghai Dim Sum experience is a must!
3.2k to 5k Basic + 2 Meal included

Working hours: 6days/week
Benefit: Medical Insurance, Year-end double pay, Commission, staff discount, staff meal provided.

  • Minimum 5-year experience in Shanghai Dim Sum in terms of Xiao Longbao, Pan-fried Bun and Wonton etc. Training provided.
  • Responsible for overseeing the outlet culinary operations in Chinese cuisine
  • Lead and manage the kitchen with optimal manning level and compliance with food hygiene standards and operating procedures
  • Plan and implement initiatives on food cost control and new launching to improve sales revenue
  • Assist in training and development of the culinary team
  • Meet QA score based on Singapore Food Agency requirements
  • Fulfill corporate administrative duties
  • Carry out any other duties as when assigned by the Management

Requirement:

  • Familiar with wrapping Xiao Longbao, Pan-fried Bun, cook noodle/wonton dishes.
  • At least 5 years of experience in quick service restaurants
  • Knowledge in HACCP and proficient in Microsoft Office applications
  • Good interpersonal, communication and supervisory skills
  • 6 working days per week with rotating shift including weekends and public holiday

General Manager (Restaurant/ F&B) PW34

19-Mar-2026
TRUST RECRUIT PTE. LTD. | 60878SingaporeNorth Region
This job post is more than 31 days old and may no longer be valid.

TRUST RECRUIT PTE. LTD.

Trust Recruit is Singapore’s leading relationship-based human resource and recruitment firm. With more than 20 years of collective consulting experience, we provide personalized workforce solutions for our corporate clients, ranging from multinational corporations to the public sector, as well as small and medium enterprises.


Job Description

Highlights

  • Basic + Transport Allowance + Mobile Allowance + AWS + PB

  • Oversee area managers

  • Planning & oversees financial budget

  • Tender projects, leasing renewal

  • Manpower & maintenance planning

  • Frequent Travel to Macau

Key Responsibilities: 

  • Responsible for the financial and operational performance of the Foodcourt and Coffeeshop’s Business Units in Singapore and Macau through the development and execution of long and short-term strategies/plans to maximize company profitability and growth

  • Provides strategic leadership and direction to Project and Operations Team to identify potential new business opportunities, sites, source, build and renovate aesthetically profitable outlets and prepare lease proposals for approval while demonstrating ongoing communication with Business Development, Project and Operations Team.

  • Prepare, manage and achieve company’s annual operating and financial budget

  • Work with senior management and financial team to compile and accurately complete all pro-form for budgets, reports and projections to ensure successful lease transactions.

  • Serve as lead facilitator both internally and externally for projects, from tender to the opening of the site for business.

  • Site ROIs for review and approval by senior management and ownership

  • Establish overall business plans and provide regular reports on regional performance, sales and financial budget analysis to senior management

  • Maintain and improve established quality and service standards

  • Develop and implement labour, maintenance, inventory supplies, cost of goods sold and performance measurement systems, to ensure compliance with overall company goals and objectives

  • Ensure vendors / business partnerships supply products and services in accordance with company standards at competitive pricing

  • Led a team of area managers, assisted by operations manager in achieving sales targets and overall performance of outlets

  • Provide continual communication and follow-up to strengthen company’s training culture, especially at outlet level

  • Develop employees by providing ongoing feedback for operational improvement, establishing performance expectations and conducting regular performance reviews


Requirement:

  • Diploma in Hospitality, F&B, Tourism or related discipline

  • Minimum 8 years of business similar managerial experience, preferably in food courts or chain outlets

  • Experience in leasing, tendering for tenancy a must.

  • Experience working with statutory boards will be an advantage.

  • Able to facilitate and orchestrate resources cross functionally to support business development activities

  • Strong negotiating skills and knowledge of lease document, terms and process.


HOW TO APPLY:

Interested applicants, please email to “ref32@trustrecruit.com.sg”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Pierre Chung Yih Shern

EA Personnel Reg No: R22111092


Duty Manager

19-Mar-2026
YOTEL SINGAPORE ORCHARD ROAD | 60741SingaporeOrchard, Central Region
This job post is more than 31 days old and may no longer be valid.

YOTEL SINGAPORE ORCHARD ROAD

Inspired by first class travel, YOTEL translates the language of luxury airline travel into compact but luxurious spaces without the hefty price tag. Uncompromisingly designed around the needs of guests,


Job Description

YOTEL will never ask you to transfer money or disclose bank log-in details over a phone call or email. Call the 24/7 ScamShield Helpline on 1799 if you are unsure.

Only Singaporean may apply

Main Responsibilities:

  • Handles daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest satisfaction

  • Anticipate guest needs through observation and offer prompt, efficient service either personally or through effective communication with other departments

  • Coordinates with Security with regards to any criminal act within the Hotel or suspicious guests

  • Work with relevant departments on vouchers, billing instructions, rebates, deposits to ensure no bad debts, skippers, untraceable charges and allowances.

  • Coordinate and take charge of any emergency while higher Management is not on duty in hotel premises. Supervises and executes required emergency procedures in the events of fire, power failure and other emergency situations

  • Ensure that pre-check in procedures are effectively carried out according to standard operating procedures

  • Deal with guests’ enquiries, problems and complaints promptly, efficiently and courteously to the satisfaction of guests and interest of the Hotel

  • Manages lobby guest flow effectively to ensure that there is no congestion, jumping in to assist where needed.

What is this person like?

  • Minimum of four years of Front Office experience with at least two years as a Guest Services Executive role in a high-volume hotel environment preferred.

  • Pro-active with a ‘can do’ positive attitude.

  • Great attention to detail in everything that they do.

  • Sociable and confident with each other and our guests.

  • Able to do shift work, 5 days work week


Assistant Restaurant Manager (Wan Hao Chinese Restaurant)

19-Mar-2026
Marriott International | 60869SingaporeOrchard, Central Region
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

JOB SUMMARY

To maximize sales and profitability for the department, ensuring the smooth running of daily operation. To build guests’ relationship and trust, conduct effective training for associates.

 

JOB DUTIES AND RESPONSIBILITIES

1. Work closely with Restaurant Manager and maintain the department profits through increased revenue and the minimizing costs.

2. Responsible for the outlet’s profit and loss statement with Restaurant Manager.

3. Responsible for department’s controllables in relation to revenue with Restaurant Manager.

4. Responsible for asset management of outlet and facilities.

5. To be aware of all Marriott Guests Incentive Programmes and the correct accounting procedures pertaining to them.

6. Responsible for all accounting and billing procedures in the outlet.

7. Conduct accurate business demands forecast on a weekly basis to ensure efficient staffing and food ordering in the absent of Restaurant Manager.

8. Plan time sheets, work schedules and complete the wage progress report on a weekly basis and critique discrepancies in the absent of Restaurant Manager.

9. Ensure efficient management and supervisory scheduling.

10. Represent the outlet in all day to day operational needs.

11. Enforce operating standards/use records and to change, update and improve on a regular basis.

12. Develop plans and actions on a quarterly basis for the restaurant and follow-up accordingly.

13. Develop departmental training plans for associates and supervisors on a quarterly basis in consultation with HR and follow-up accordingly.

14. Responsible and maintain safety and hygiene standards in the outlet at all times.

15. Responsible for the execution of all associate reviews and appraisals in a professional and timely manner.

16. Responsible for all aspects of associate management including hiring and termination in consultation with the Director of Restaurant/Director of Food and Beverage.

17. Train, supervise, coach and counsel associates when necessary.

· Train & Coach :

a. Marriott Brand Standard

b. LSOP

c. Service Standard

18. Always update and maintain all SOP’s and LSOP’s.

19. Conduct preventive maintenance inspection on a monthly basis.

20. Promote inter-departmental relations through open communication channels.

21. Practice “open door” policy in handling associates.

22. To be aware of the competitors in the market and complete a competition analysis on a quarterly basis.

23. Respond to guest enquiries or concerns within 24 hours via the most appropriate manner e.g. telephone, letter, etc.

24. Attend the following meetings together or in the absent of the Restaurant Manager:

a. Weekly Food & Beverage meeting

b. Fortnightly Leadership meeting

25. Conduct the following meetings together or in the absent of the Restaurant Manager:

a. Conduct Weekly Team Meeting

b. Conduct daily/weekly menu class

26. Use Total Quality Management as a way of improving standards and service for our guests and internal customers.

27. Lead by example, adopting a “hands on” approach in order to motivate our associates to excel.

28. Understand Marriott Core Values and always ensure the well-being of an associates.

29. Comply with any reasonable request by an Executive Committee Member.

30. Practise Marriott’s Principles of Hospitality at all times.

31. Don’t expect – inspect.

32. Be an optimistic team player and always have a “Can Do Attitude” or “Going the Extra Miles”

33. Cash/Bank Handling:

- Process all payment methods in accordance with Accounting procedures and policies.

- Follow property control audit standards and cash handling procedures (e.g., blind drops).

- Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.

- Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.

- Transport bank to/from assigned workstation, following security procedures.

- Set up and organize cashier workstation with designated supplies, forms, and resource materials; and maintain cleanliness of workstation at all times.

34. Any other duties as may be assigned from time to time.

 

JOB REQUIREMENTS

  • Minimum Diploma in F&B/ Hospitality or equivalent.
  • At least 3 years of relevant experience in F&B Operations with supervisory experience.
  • Support and assist in daily operations.
  • Knowledge of computer software (i.e. Microsoft outlook, Microsoft Excel, POS systems, and other hospitality technology systems).
  • Ability to communicate in Mandarin to support daily operations and effectively liaise with Mandarin-speaking guests.
  • Great teamwork and a scalable service culture.
  • Strong communication and interpersonal skills.
  • Calm under pressure in a fast-paced environment.
  • Problem-solving and quick decision-making skills.
  • Service-oriented.
  • Financial knowledge in budgeting, cost control, reporting.
  • Ability to manage the restaurant’s food & beverage menu and pricing.
  • Positive attitude, flexibility and open to work weekends and/or public holidays.
  • Knowledge of wines and wine service will be an advantage.

 

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

 

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Guest Services Manager (Duty Manager)

19-Mar-2026
New Park Property | 60739SingaporeRaffles Place, Central Region
This job post is more than 31 days old and may no longer be valid.

New Park Property


Job Description

The Guest Services Manager oversees the daily Front Office operations, ensuring that the highest levels of hospitality and services are provided. He/she attends to guest incidents and handles all any guest related matters.

Primary Responsibilities

· Accommodates all guest needs and requests, anticipating guest needs, and creating memorable experiences through personalized service

· Monitor daily bookings and ensure assigned rooms are prepared prior to check-in

· Assists with the daily operations of Front Office

· Supervises daily duties, assign tasks, and check on progress

· Handles guests’ enquiries and incidents

· Has regular and close contact with guests to ensure in-depth understanding of feedback and trends

· Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others

· Strives to improve service performance and provides services that are above and beyond for complete guest satisfaction

· Cooperates with the Finance team and leads the Front Office team on credit policies and procedures.

· Understands the impact of Front Office operations on the overall property financial goals and objectives.

· Monitor and maintain cleanliness and working condition of departmental equipment, supplies and work areas.

· Carries out any other duties as and when assigned by the management and department.

Duty Manager

19-Mar-2026
The Fullerton Hotels and Resorts | 60744SingaporeRaffles Place, Central Region
This job post is more than 31 days old and may no longer be valid.

The Fullerton Hotels and Resorts

Transformed from a magnificent 1928 neo-classical landmark that was once home to the General Post Office, The Fullerton Hotel Singapore with its inspiring legacy and monumental Palladian architecture emanates a timeless grandeur while offering contemporary luxury and Asian hospitality to business and leisure travellers. Each of the 400 rooms and suites has been exquisitely designed by world-renowned architects Hirsch Bedner & Associates and furnished to provide guests the ultimate in opulence.


Job Description

  • Supervise, coach and ensure smooth daily operation of the Front Office operation

  • Be proactive in thinking, to be able to react fast to problems, and to make sound management decisions

  • Ensure that all VIP arrival rooms are checked and the amenities in the room prior the guest’s arrival

  • Welcome and bid farewell to all VIP guest

  • Well informed of hotel facilities and activities and be able to answer all inquiries

  • Develop and maintain close business contact with house guests and to provide personalised service whenever possible

  • Ensure that the lobby and the public areas are kept clean and maintained at all times

  • Develop and maintain close liaison with all supporting departments and personnel through good inter- departmental/inter-personal relationship

  • Compose incident reports relating to guest feedback and forward copies to various executive/department heads concerned

  • Respond to emergency calls, fire alarm, power failure, computer and medical attention and co-ordinate with respective Departments and contacts

  • Authorise the acceptance of traveller cheques, cash advance, rebates, paid out, refunds base on the established procedures, in the absence of the Director of Front Office/Assistant Front Office Manager

  • Ensure that manual key, guest card key, and guest room security procedures are followed


Assistant Guest Relations Manager

19-Mar-2026
The Fullerton Hotels and Resorts | 60745SingaporeRaffles Place, Central Region
This job post is more than 31 days old and may no longer be valid.

The Fullerton Hotels and Resorts

Transformed from a magnificent 1928 neo-classical landmark that was once home to the General Post Office, The Fullerton Hotel Singapore with its inspiring legacy and monumental Palladian architecture emanates a timeless grandeur while offering contemporary luxury and Asian hospitality to business and leisure travellers. Each of the 400 rooms and suites has been exquisitely designed by world-renowned architects Hirsch Bedner & Associates and furnished to provide guests the ultimate in opulence.


Job Description

  • To assist the Guest Relations Manager, oversee the duties of thefront staff by monitoring the expected bookings, to make sure that the guests are being welcomed and greeted in an appropriate manner and that their registration and check in procedures have been carried out in a warm and friendly manner.

  • Ensuring and providing flawless, upscale, professional and high class guest service experiences.

  • To see that the staff members are handling the special needs of the guests like providing vehicle valet service, causing minimum disturbance, making arrangements for luggage collection as well as storage, ensuring that messages for guests have been promptly conveyed, to note down the complaints of the guests, etc.

  • Analysing customer feedback and providing strategic direction to continuously improve overall rating.

  • To perform check-in and check-out and assisting reception desk whenever required.

  • Checking of VIP rooms, special attention guest and decorating special occasion guest’s room.

  • Responding to guests needs and anticipating their unstated ones.

  • Establish a rapport with guests, maintaining good relationship and handle all guest feedback, requests and enquiries.

  • To assist Guest Relations Manager to manage guest relations team (including Receptionists and Concierges) to ensure we comply with all standards and operating procedures.

  • To assist Guest Relations Manager with send pre-arrival emails and to ensure that their preferences/request are met.

  • Maintain a high standard of personal appearance and grooming at all times in line with the hotel’s grooming standards/guidelines.

  • Lobby presence will be a key task. Main duties include the greeting and escorting of all guests patronizing our hotels, especially Japanese guests.

  • Assist in conducting site inspections especially to all VIP guests/clients.

  • Ensure that all individual guests, tours and groups are efficiently and expediently checked-in and checked out in accordance with established standards and procedures.

  • To be well informed of hotel facilities and be able to answer all guest inquiries.

  • To develop and maintain close business contact with in-house guests and to provide personalised service whenever possible.

  • Be familiar with and ensure that all preparations for group arrivals and departures are well organized.

  • Resolve all guest complaints and ensure guest satisfaction prior to departure.

  • Undertake any other duties as dictated by the Hotel’s Management from time to time.


Assistant Concierge Manager

19-Mar-2026
Marriott International | 60743SingaporeSentosa, Central Region
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

JOB SUMMARY

 

Responsible for supporting all aspects of Concierge functions in accordance with hotel standards. Maintains a concierge service and management philosophy that serves as a guide to respective staff. Assists in developing and maintaining the acknowledgment and service of all guests visiting the location. Supports management to ensure all departments are aware of all guests’ needs and information prior to arrival that will lead to a unique, memorable and personal stay.

 

CANDIDATE PROFILE 

 

Education and Experience

• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; no prior work experience required

 

CORE WORK ACTIVITIES

 

Maintaining Concierge Goals

• Coordinates day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Develops specific goals and plans to prioritize, organize, and accomplish work.

• Supports concierge team to keep them focused on the critical components of operations to drive guest satisfaction and the desired financial results.

• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.

• Supports the establishment of an effective database to be used by all team members for restaurant and local attractions.

• Establishes relationships with local attractions, restaurants and other businesses to enhance guests’ experiences.

• Provides recommendations and arranges services for guests as requested (e.g., car rental, airline and train tickets, office services, beauty and barber services, baby sitting, repairs, shopping).

• Maintains awareness of cultural differences needed to meet guest's specific needs and requirements.

• Provides check-in and check-out services and handles reservations when needed.

• Maintains knowledge of rooms and their locations, services and facilities of the hotel.

• Ensures repeat and VIP guests are receiving appropriate service and ensures their requests are carried out.

• Responds to emergency situations using appropriate procedures.

• Maintains awareness of daily operations and events at the hotel.

• Maintains knowledge of daily house-count, arrivals/departures, VIPs, scheduled in-house group names, background, activities, locations, and times as well as special requests/arrangements

• Provides warm welcome and anticipation of guest needs throughout their stay.

• Encourages and building mutual trust, respect, and cooperation among team members.

• Serving as a role model to demonstrate appropriate behaviors.

• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

• Ensures concierge team effectively handles guest requests and adheres to all hotel policies, procedures and standards while striving towards total guest satisfaction.

 

Ensuring Exceptional Customer Service 

• Assists in ensuring the concierge team provides services that are above and beyond for customer satisfaction and retention.

• Improves service by assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Responds to and handles guest problems and complaints.

• Sets a positive example for guest relations.

• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.

• Supports employees understanding of customer service expectations and parameters.

• Interacts with guests to obtain feedback on product quality and service levels.

 

Additional Responsibilities 

• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluates results to choose the best solution and solve problems.

• Informs and/or updates the executives and the peers on relevant information in a timely manner.

• Participates in departmental meetings and continually communicates a clear and consistent message regarding the front of house goals to produce desired results.

 

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Assistant Security Manager

19-Mar-2026
Accor Asia Corporate Offices | 60746SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

Accor Asia Corporate Offices

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, customer service skill training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.Every day we strive to make our guests Feel Welcome and our people Feel Valued.


Job Description


Company Description


At Pullman Singapore Hill Street – our world is your playground; where playfulness meets peak performance, creativity meets innovation, business meets success.

The 350-room hotel will feature a rooftop bar and executive lounge with sweeping views over Fort Canning, the Singapore River, and St Andrew’s Cathedral, along with a vibrant lobby, health and fitness centre and pool.

At Pullman Singapore Hill Street, we don't do ordinary. We challenge the status quo, redefine hospitality with seamless, fun, cool and smart interactions. #BELIMITLESS

Pullman is the high-end international brand of the Accor group, mainly targeted at cosmopolitan travelers who have wide connections and enjoy combining work and pleasure.

Accor is a world leading augmented hospitality group, with over 40 brands and more than 5,300 hotels all over the world. Come join us to make the world more welcoming, caring and inspiring.


Job Description


  • Prepare monthly staffing schedules, monitoring staff attendance and assist in planning work schedules.
  • Maintain a Hotel logbook on incidents, complaints etc. and refer them, if required to the appropriate department for follow up action.
  • Handle and resolve all guest queries and complaints in an efficient manner and to establish an amicable relationship with all clients, and guests of the Hotel.
  • Be proactive in guests’ requests and anticipate Safety needs according to Singapore’s events.
  • Maintain a high level of controlling details within the guest areas.
  • Conform to and enforce Security policies, procedures, rules, and regulations as laid down by ACCOR and the hotel in order to achieve the highest levels of uniformity and guest service.
  • Prepare the annual capital and operating budgets for the Department.
  • Ensure that all potential and real Hazards are reported immediately and rectified.
  • Be fully familiar of the Emergency Procedures, Policies and Standard Operating Procedures as established by the Hotel.
  • Assist in safety and emergency training for all employees.
  • Ensure that all emergency procedures are rehearsed, implemented and enforced to provide for the security and safety of guests and employees.
  • Ensure the safety of the persons and the property of all within the premises by fairly applying Hotel Regulations by strict adherence to existing laws, statutes etc.
  • Ensure all staff within the department work in a manner which is safe and unlikely to give risk of harm or injury to selves or others.
  • Use safe manual handling techniques and practise safe work habits following Accor Health, Safety and Environment policies, maintain procedures to minimise our impact on the environment and prevent pollution.
  • Perform other duties as directed by the General Manager.

Qualifications


  • Certificates in National Skills Recognition System, CPR, First Aid Management and Basic Fire Fighting.
  • Minimum 2 years of relevant experience in a similar capacity.
  • Service oriented with an eye for details .
  • Ability to maintain effective operating and control processes designed to provide maximum operating efficiency while ensuring adherence to established guest satisfaction.
  • Effective management, leadership, organizational and communication skills.
  • Ability to remain calm and react fast to situations.
  • Preferably possesses a Fire Safety Manager Certificate

Additional Information


  • 5-day Work Week.
  • Duty Meals are provided.
  • HEARTIST F&B Discount and/or Preferential Room Rates at worldwide Accor Hotels.
  • Flexible Benefit – Dental/Optical/Vacation Expenses.
  • Comprehensive Medical & Insurance Coverage.
  • Local/Overseas Career Development & Growth Opportunities.

Duty Manager

19-Mar-2026
Courtyard by Marriott Singapore Novena | 60749SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

Courtyard by Marriott Singapore Novena

The Courtyard by Marriott, opening third quarter 2017 will be the first Courtyard-branded property by Marriott International in Singapore.


Job Description

JOB SUMMARY

Duties and Responsibilities

· The Duty Manager is the representative of Senior Management

· The Duty Manager will be the first to be called if a guest is looking for a member of the management team. In dealing with different situations, the Duty Manager must ensure that they use tact and diplomacy to rectify quickly the situation, reaching the guest satisfaction but as well respecting the procedures and organization of Courtyard by Marriott

· Maintain an accurate record in the Duty Manager's logbook of items and incidents which may be of concern to the management and/or which may requires further attentions

· Recognising department’s top performers

· Establishing guest satisfaction and to be able to strengthen business relationships with guests

· Ensure the continuous learn and growth of associates within the front office department and to be able to identify future/potential leaders within the department

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

JOB SPECIFICATION

Educational / Academic Requirements: High School, Diploma or Equivalent College / University degree

Experience : Preferably 2-3 years experience in similar field

Specific Knowledge & Skills Required : Opera

RESTAURANT MANAGER

19-Mar-2026
JOBSTATION SERVICES PTE. LTD. | 60834SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

JOBSTATION SERVICES PTE. LTD.


Job Description

Job Description:

  • Oversee daily restaurant operations (dine-in, takeaway)
  • Ensure smooth coordination between kitchen and service teams
  • Monitor service flow and resolve operational issues promptly
  • Deliver exceptional guest experiences aligned with Japanese hospitality standards (Omotenashi)
  • Handle customer feedback and complaints professionally
  • Recruit, train, and supervise service staff
  • Prepare staff schedules and manage attendance
  • Ensure food presentation, taste, and service meet restaurant standards
  • Manage stock levels (ingredients, beverages, supplies)
  • Coordinate with suppliers and control food costs
  • Monitor daily sales, expenses, and profitability
  • Prepare reports and assist in budgeting

Job Requirements:

  • Proven experience as a Restaurant Manager or Assistant Manager
  • Experience in Japanese cuisine
  • Strong leadership and communication skills
  • Knowledge of POS systems and restaurant operations
  • Able to work on weekends and public holidays

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