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Restaurant and Banquet Manager

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

For our refined and personalized F&B Operation, we are now welcoming applicants for the position of Restaurant & Banquet Manager for a small and elegant a la carte restaurant, a small bar lounge, a side walk cafe, pool side dining, room service and a small function room for 150 pax theatre style.

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

  • Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
  • Training up your staff to deliver a high standard of friendly and personalized service to guests
  • Managing daily F&B operations of the restaurant, bar and banqueting
  • Soliciting guest feedback
  • Using that feedback to help us improve our F&B operation
  • Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

  • You love the business of Fine Dining within the context of a small boutique hotel.
  • You have a strong and adventurous disposition.
  • You love exploring new cultures.
  • You love communicating with people, even if they have trouble understanding you.
  • You truly love the sense of achievement in training up your team and making things happen with them.
  • You are flexible and can change focus quickly.
  • You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

  • A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
  • Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
  • Banqueting experience is highly desirable
  • Previous experience living/working outside your home country, preferably in Asia.
  • Good F&B business acumen.

You'll get:

  • A core role with a unique and leading boutique hotel in Laos.
  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
  • An environment where you're given opportunity to grow.
  • Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

  Apply Now  

Front Office Manager

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

For our refined and personalized hotel, we are now welcoming applicants for the position of Front Office Manager to lead our reception and guest relations team in delivering a seamless, "home away from home" experience.

Day-to-day, you'll be...

  • Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
  • Training up your staff to deliver a high standard of friendly and personalized service to guests
  • Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
  • Soliciting guest feedback and using it to constantly elevate our guest journey.
  • Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

  • You love the boutique hotel business and the intimacy of a small, high-end property.
  • You have a strong and adventurous disposition and love exploring new cultures.
  • You love communicating with people, even when there are language or cultural barriers.
  • You find a sense of achievement in training up your team and making things happen with them.
  • You are flexible and can change focus quickly.
  • You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

  • A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
  • Previous experience in front office management in a luxury environment
  • Previous experience living/working outside your home country, preferably in Asia.
  • Strong administrative skills and business acumen.

You'll get:

  • A core role with a unique and leading boutique hotel in Laos.
  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a dynamic General Manager.
  • An environment where you're given opportunity to grow.
  • Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Assistant Hotel Accountant

Featured
Settha Palace HotelLaos - Vientiane
Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.


Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.


Key Responsibilities:

  • Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
  • Ensuring that the bookkeeping is done accurately.
  • Assist with preparing the monthly Financial Package.
  • Handling & monitoring the General Ledger Accounts.
  • Daily auditing of all records pertaining to revenue of the hotel.
  • Prepares daily income and statistics reports.
  • Prepares relevant documents for incorporation in the monthly accounts.
  • Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

  • 4-year bachelor's degree in Finance and Accounting or related major.
  • Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
  • 2 years work experience required.
  • Good command of English language.
  • Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Sales director/ Event director(Singapore based). Vehicle Tech Week China

4-Jan-2026
Sales director/ Event director(Singapore based). Vehicle Tech Week China | 59154SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

Sales director/ Event director(Singapore based). Vehicle Tech Week China


Job Description

WHO WE ARE:

Join UKi Media & Events (part of CloserStill Media) as we expand our global portfolio into China.
Automotive Testing Expo is the world’s leading event dedicated to the quality, safety, reliability and durability of vehicles, and is the premier launchpad in China for breakthrough technologies in automotive testing, evaluation and quality engineering.

As part of our continued growth, this is an exciting new hire supporting our strategic expansion in the region. You’ll be joining a global organisation recognised for delivering market-leading B2B events and publications, with a strong reputation for innovation and industry impact.

This role will be based in our Singapore office, working closely with international teams to drive the development and success of Automotive Testing Expo in China.

WHO WE ARE LOOKING FOR:

UKi Media is looking for a Events Director, overall responsibility for the shows performance leading the team across all disciplines. To ensure tactics are produced to manage the event program and budgets as well as resources and staff as directed by the Divisional Director/Managing Director. To proactively ensure the success of high profile events whilst maximising profits. To proactively liaise with other departments such as operations, marketing and the show team to ensure the smooth running of the event as well as planning and post event responsibilities. Proactively manage the show budgets ensuring no overspend and maximum profitability for the business. Proactively support the company’s senior management team to ensure the smooth running of the company as and when required.  

THE ROLE:

Brands

  • Through research, analysis, developing relationships and market intelligence, to implement strategies and initiatives to ensure the on-going growth and sustainability of the event – writing a business plan for the event (updated annually)
  • Produces a coherent brand strategy for all four events to maintain and increase relevance to all markets, meeting visitor and exhibitor expectations
  • Ensure that marketing strategy is aligned with the event’s commercial objectives
  • Provide a strategic event floor plan in conjunction with the Operations Manager – designed to meet the budget target and optimise the visitors experience and ensure constant and consistent visitor stand traffic for exhibitors
  • Identify and implement (where possible) extra revenue streams and brand extension opportunities
  • Monitor and report competitor activity, taking actions where necessary
  • To get close to your market, understand its trends and develop your event around it

Financial

  • Overall accountability for setting annual P&L as well as for meeting and exceeding budgeted gross and net profit contribution of all four shows
  • Ensuring that the PO process is adhered to and any anomalies in the monthly management accounts are spotted early and acted upon
  • Ensuring credit control collects funds in a timely fashion and before each show opens
  • Provide a monthly report and forecast on show revenues, contribution, manpower and actions that are being taken for the shows to achieve budget
  • Write in conjunction with the show team the annual exhibition business plan factoring in KPIs and a P&L or each show

General Management

  • Day to day management of the event team
  • Set clear goals and objectives for all reporting staff
  • Set, monitor and evaluate performance targets (with the aid of CRM applications)
  • Create, monitor and evaluate individual bonus plans for the show team
  • Complete annual and mid-term staff appraisals as necessary
  • Recruit and interview new staff where necessary
  • Assess, develop and coach all reporting staff (including identifying bespoke training needs of individuals where necessary)
  • Motivate the team
  • Coach and develop the team in all aspects of their roles, creating transition map to expanded roles and promotion where appropriate
  • Interdepartmental –manage relationships with supporting departments, ensuring they are aligned to the event’s business objectives and commercial goals
  • To undertake any other duties as reasonably requested

Operations

  • Working with the operations director to develop an operational strategy that meets/comes in under budget while ensuring high levels of exhibitor and delegate experiences and production values are maintained
  • Ensure the operational plan is being delivered in an efficient and timely manner

Marketing

  • Develop campaign strategy with the Marketing Director to meet overall visitor numbers (with the right demographics), feature content, visitor and acquisition costs
  • Personally manage all key industry partnerships in conjunction with Marketing Director
  • Develop an exhibitor campaign strategy including vertical and horizontal activity
  • Appoint contractors/suppliers/agencies with the Marketing Director as required
  • Conduct press/TV and radio interviews as necessary

Relationships

  • Foster positive and professional relationships with key suppliers, associations, media and commercial partners

Sales

  • Manage the Show Managers and other sales staff
  • Lead by example – beyond team target, also responsible for delivering personal sales targets across the event under your management
  • Develop a campaign strategy with the sales team that meets and exceeds targets including overall numbers of exhibitors, exhibitor mix, stand sales, sponsorship inventory, yield and sponsorship revenues
  • Ensure the sales plan is being delivered on target and budget and activity targets (outbound call volumes and face-to-face meetings) are met
  • Support the sales team in developing new revenues streams and creative and complex sales such as sponsor
  • Visit and canvas at competitor and industry events
  • Run and manage the rebook process and rebook team
  • Role play the sales team regularly and share areas for enhanced sales performance and best practice
  • Manage the prospect database to ensure it is constantly updated and is fit for purpose falling in line with the companies CRM policy.
  • Ensure a constant high quality of delivery in all prospect, exhibitor and partner communication ensuring the message is on point.

ABOUT YOU:


  • Proven experience leading large-scale events from concept to execution, with a strong record of delivering exceptional attendee experiences.
  • Strategic thinker with the ability to translate organizational goals into innovative event concepts and measurable outcomes.
  • Exceptional leadership skills, with experience managing cross-functional teams, partners, and vendors under tight timelines.
  • Strong budget management and negotiation abilities, ensuring events are delivered on time and within financial targets.
  • Excellent communicator who thrives in fast-paced environments and can solve problems quickly and calmly.
  • Highly organized, detail-oriented, and committed to maintaining high standards of quality and professionalism.
  • Comfortable using event management tools, data insights, and technology to enhance planning and execution.

DIVERSITY AND INCLUSION:

CloserStill Media embrace diversity in all its forms and are committed to continuing to develop a diverse and inclusive environment that encourages collaboration and innovation. 

We are an equal opportunity employer. All applicants will be considered for employment based on merit without attention to age, ethnicity, religion or beliefs, sexual orientation, gender identity, family or parental status or disability status.

We are committed to ensuring an inclusive and accessible recruitment process. If you require any reasonable adjustments at any stage, please contact our HR team at hr@closerstillmedia.com.

Hygiene and Quality Standard Manager (Conrad Singapore Marina Bay)

4-Jan-2026
HILTON INTERNATIONAL ASIA PACIFIC PTE LTD | 57876SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years.


Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

A Hygiene & Quality Standards Manager with Conrad Hotels and Resorts is responsible for the maintenance/upgrade of sanitation and hygiene standards to ensure all food, food related, beverage and guest room are free of microbiological, chemical and physical contamination and that all work areas conform to required Hygiene and Sanitation levels of local authorities and company guidelines. To ensure all team members are aware of the guidelines and ensures these are met and adhered to.

What will I be doing? 

As a Hygiene & Quality Standards Manager with Conrad Hotels and Resorts, you are responsible for the maintenance/upgrade of sanitation and hygiene standards to ensure all food, food related, beverage and guest rooms to guests and employees are free of microbiological, chemical and physical contamination, and all work areas conform to the required Hygiene and Sanitation levels of local authorities and company guidelines. To ensure all team members are aware of the guidelines and ensures these are met and adhered to.

Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Propose and maintain highest standards in all work areas, stores, receiving and disposal areas to adhere at all times to required hygiene requirements.  

  • Responsible for Hilton Quality Assurance & Hygiene Standards (QA & HACCP) on Food Safety and Hygiene, Training and Standards Implementation alongside monthly scheduled trainings as refreshers.

  • Responsible for and Local Authority Audits and Safe Management Measures on Food & Beverage Hygiene and Food Safety related standards.

  • Perform scheduled an ad hoc audits & testing in rooms, outlets, public areas and supplier audits to check on actual cleanliness/hygiene standards and share findings together with required corrective actions. Making use of the ATP testing tool to check on Cleanliness Efficiency.

  • Weekly scheduled room hygiene testing.

  • Effectively manage pest control vendor in conjunction with key stakeholders: Engineering, Housekeeping, Culinary, Stewarding and F&B service to ensure that effective controls are in place to mitigate and eradicate pest.

  • Be the custodian of new guidelines and procedures to ensure all relevant personnel are informed and trained as required.

  • Weekly walkarounds and inspection in Public Areas and Food & Beverage areas for Quality & Hygiene checks.

  • Responsible for effective and efficient maintenance of records related to the Hotel’s sanitation and hygiene efforts/program.

  • Formulates and maintains an up-to-date methodology manual that is constantly available for use and review by the section personnel

  • Responsible for the office/section areas being clean and orderly with an organized and efficient workflow

  • Performs special assignments and projects assigned to the office by the superiors.

  • Conduct and chair the FHS Monthly Meeting

  • Monitors, assists and performs all procedures and protocols for maintaining an excellent sanitation and hygienic environment.

  • Conducts monthly sanitation inspections throughout all food handling areas and generate respective reports.

  • Continually liaises with external agencies (laboratory, government bureau, health practitioners, etc.) on sanitary matters.

  • Responsible for an efficient, effective and documented preventive maintenance program for all equipment which pertains to the preservation of food materials (Fridge & Freezers), food processors, and all other equipment used that are involved in the preparation of food.

  • Develops initial guidelines for use in Sanitation and Personal Hygiene Inspections, and ensures that said guidelines are consistently and continuously adhered to

  • Recommends procedural modification to ensure sanitation and hygiene standards are upgrade/maintained.

  • To critically review the monthly lab test report, ensure concerned areas are addressed in a timely manner and communicate related short fall for the hotel management.

  • Review and make necessary changes on the FHS Manual. Keep track of all manuals distributed in the hotel.

  • The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for? 

A Hygiene & Quality Standards Manager serving Hilton Worldwide Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follows:

  • Previous work experience as Hygiene Manager in a hotel or similar large restaurant complex

  • Responsible self-starter, capable of handling multi-faceted projects and of working under pressure

  • Good communication & a proactive problem solver

  • Attention to detail

  • Good computer skills

  • Effective trainer, experienced in the delivery of skills training

  • Familiar with current culinary trends and methods

  • Comprehensive knowledge of kitchen hygiene practices and occupational health and safety standards

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • HACCP certified

  • ISO 22000 (Food Safety Management System)/ Quality Management System ISO 9001

  • OHSAS 18001 (Occupational Health and Safety management System)

  • Train the Trainers - Facilitator

  • Environment Management System ISO 14001

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

Housekeeper

4-Jan-2026
Frasers Property Limited | 57880SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

Frasers Property Limited

Frasers Property Limited (“Frasers Property” and together with its subsidiaries, the “Frasers Property Group” or the “Group”), is a multi-national developer-owner-operator of real estate products and services across the property value chain. Listed on the Main Board of the Singapore Exchange Securities Trading Limited (“SGX-ST”) and headquartered in Singapore, the Group has total assets of approximately S$40.3 billion as at 30 September 2021.


Job Description

Job Description

  • Clean and inspect an allocated number of rooms set by the Housekeeping Supervisor

  • Check through the apartment's inventories with residents upon check-in and check out

  • Ensure that cleanliness, proper amenities, and literature placement are met according to working procedures and standards

  • Report any loss, damage to linen, furniture, fixtures and equipment, and maintenance defects to the Housekeeping Supervisor or the Engineering Department Assist to train outsourced room attendants in housekeeping procedures and standards

  • Oversee the performance of your assigned outsourced room attendants

  • Provide support in daily operations 

  • Replenishing supplies (E.g., drinking glasses, writing supplies and bathroom items)

  • Ensuring all equipment is in good working condition

  • Attend to residents’ requests 

  • Assist in monthly linen inventory in your assigned area

  • Update status of apartments / hotel rooms

  • Manage the storing and issuance of linen and uniform

  • Ensure that the laundry contractor meets cleanliness standards and deadlines

  • Sort, count and record the number of linen and soiled articles 

  • Examine laundered items to ensure cleanliness and serviceability

  • Perform related tasks as assigned 

Director of Quality Excellence (Conrad Singapore Marina Bay)

4-Jan-2026
HILTON INTERNATIONAL ASIA PACIFIC PTE LTD | 59163SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years.


Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Director of Quality Excellence is the strategic and operational champion of service quality, guest satisfaction, and continuous improvement across the hotel. This role integrates data-driven insights, Lean Six Sigma methodologies, and AI-enabled tools to elevate the guest journey, ensure compliance with brand and Forbes standards, and drive sustainable performance. Collaborating closely with all departments, this leader transforms feedback into action, SOPs into excellence, and innovation into measurable results.

Key Responsibilities

Quality Governance & Compliance

•       Lead property-wide Quality Assurance meetings; consolidate findings from audits, Forbes criteria, and brand standards.

•       Conduct regular audits and walkthroughs; assign and track corrective actions with department heads.

•       Ensure full compliance with Hilton Brand Standards and Forbes Travel Guide criteria.

Guest Experience & Feedback Analysis

•       Analyze guest feedback from internal platforms and external review channels to identify trends and root causes.

•       Drive the Stay Experience Platform program; translate insights into actionable improvements across departments.

•       Own the Customer Preference Centre to enable hyper-personalized service and targeted upselling.

Process Optimization & SOP Management

•       Review and redesign SOPs to eliminate inefficiencies and elevate service delivery.

•       Coach department heads on Lean Six Sigma principles to streamline operations and enhance consistency.

•       Establish and maintain QA processes and documentation.

Training & Capability Building

•       Partner with HR and L&D to design and deliver training on QA, Forbes standards, and continuous improvement.

•       Monitor team competency and readiness through audits, observations, and feedback loops.

•       Prepare and lead Forbes and mystery audit simulations to ensure audit-readiness.

Innovation & AI Integration

•       Curate and govern a secure AI Prompt Library for service recovery, guest communication, and process improvement.

•       Leverage AI and analytics tools (e.g., Power BI, Copilot Studio) to build dashboards and track KPIs.

•       Pilot innovative strategies to enhance personalization, engagement, and operational agility.

Financial & Strategic Impact

•       Build ROI models for improvement initiatives; collaborate with Finance to embed savings into forecasts.

•       Track and report on quality-driven financial outcomes (e.g., RevPAR uplift, cost savings, guest retention).

•       Align quality initiatives with ESG and sustainability goals where applicable.

Qualifications & Skills

Required

•       Bachelor’s degree in Hospitality, Business Analytics, or related field.

•       8+ years of progressive experience in luxury hotel operations, including guest-facing and leadership roles.

•       Certified Lean Six Sigma Black Belt or equivalent.

•       Advanced proficiency in Microsoft Power BI, Copilot Studio, and data visualization tools.

•       Strong communication, facilitation, and cross-functional leadership skills.

Preferred

•       Master’s degree in Operations, Data Science, or Business Management.

•       ISO 9001 Lead Auditor, EFQM Assessor, or similar quality accreditation.

•       Experience in multi-property, pre-opening, or regional roles.

•       Recognized thought leadership in AI, Lean, or hospitality quality management.

Leadership Attributes

•       Executive Presence & Influence: Inspires confidence across all levels, from owners to frontline staff.

•       Analytical & Insightful: Translates complex data into clear, actionable strategies.

•       Innovative & Curious: Constantly explores new tools and methods to enhance guest   experience.

•       Collaborative & Approachable: Builds trust and alignment across diverse teams.

•       Results-Oriented: Sets clear goals, tracks progress, and celebrates success.

What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Assistant Restaurant Manager

4-Jan-2026
Seorae Korean Charcoal BBQ | 59165SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

Seorae Korean Charcoal BBQ

Welcome to SEORAE JIB, where 'SEORAE' signifies our expertise as the leading Korean BBQ restaurant in the world, and 'Jib’, or home, indicates our commitment to make you feel at home the moment you are with us.


Job Description

Job Description

  • Provide leadership and manage a restaurant in meeting the company's goal
  • To develop and execute sales building activities to meet sales targets while managing profitability
  • To provide customers with the highest quality products and excellent services
  • Responsible to maintain cleanliness in stores as well as to meet the safety and security requirements as per Company and government standards
  • Responsible to hire and train/develop the restaurant team to meet operations requirement and career development plan
  • To comply with all the admin and paperwork requirements
  • Ad hoc tasks according to operations need


** Attractive Salary Packages (Commensurate with Experience)
** Quarterly Sales Incentives
** Performance Bonus
** Annual Leave (Up to 20 days)
** Medical & Dental Benefits
** Training & Certification
** Career Advancement
** Staff Meal & 
Staff Discount (50%)

Job Requirements

  • Candidate must possess at least a Professional Certificate or Diploma in Food & Beverage, Hospitality, Hotel Management or equivalent
  • At least 2 years of working experiences as supervisory role in similar industry
  • Proficient in the full spectrum of casual / fine-dining restaurant function, including food planning and preparation, cost management, customer handling,  workplace safety & security, regulatory requirements, people management, record-keeping, etc.
  • Meticulous, mathematically incline and possess good people skills
  • Analytical, strong in problem identification, problem solving and decision making
  • Possess exceptional communication and interpersonal skills to maintain good relationship with diverse guests and employees within the restaurant
  • Self-discipline and self-motivated with dynamic personality to always strive for better results
  • Always maintain high standard of personal hygiene, neatly attired and professionally groomed
  • Possess enthusiasm in learning and keen to get feedback for improvement
  • Ability to engage in physical activities which requires long hours of standing during the working shift
  • Require to work on rotating shift basis which include weekends and public holidays

Sales Manager - MICE (Conrad Singapore Marina Bay)

4-Jan-2026
HILTON INTERNATIONAL ASIA PACIFIC PTE LTD | 59168SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years.


Job Description

Inspire Exceptional Events. Drive Iconic Experiences.

At Conrad Singapore Marina Bay, we don’t just host meetings—we craft experiences that linger in memory long after the final guest departs. As part of Hilton’s luxury portfolio, Conrad is where bold design meets intuitive service, and where passionate professionals transform gatherings into unforgettable moments.

We’re seeking a Sales Manager – MICE to be the powerhouse behind our conferences, meetings, and events business. This is your opportunity to elevate iconic experiences, build meaningful partnerships, and make a visible impact in one of Singapore’s most dynamic luxury hotels.

The Role at a Glance

You’ll be at the heart of our MICE strategy—maximizing revenue through the sale of meeting spaces, guest rooms, and F&B offerings. Working closely with clients and internal teams, you’ll turn opportunities into high-value events that define Conrad’s reputation for excellence.

This role is perfect for a driven sales professional who thrives in luxury hospitality and loves building long-term client relationships.

What You’ll Be Doing

  • Drive growth: Proactively sell meeting spaces, guest rooms, and F&B across assigned segments.
  • Build connections: Develop and manage a strong pipeline through account management, prospecting, and new business.
  • Close with confidence: Respond to RFPs with compelling proposals, persuasive presentations, and successful negotiations.
  • Be the trusted partner: Strengthen client relationships through calls, meetings, site inspections, and hosted events.
  • Collaborate seamlessly: Partner with operations to ensure flawless event execution.
  • Stay ahead: Monitor market trends and competitors to keep Conrad Singapore Marina Bay at the forefront.
  • Lead by example: Support the Director of Sales in coaching and inspiring the team.

What You’ll Be Doing

  • Drive growth: Proactively sell meeting spaces, guest rooms, and F&B across assigned segments.
  • Build connections: Develop and manage a strong pipeline through account management, prospecting, and new business.
  • Close with confidence: Respond to RFPs with compelling proposals, persuasive presentations, and successful negotiations.
  • Be the trusted partner: Strengthen client relationships through calls, meetings, site inspections, and hosted events.
  • Collaborate seamlessly: Partner with operations to ensure flawless event execution.
  • Stay ahead: Monitor market trends and competitors to keep Conrad Singapore Marina Bay at the forefront.
  • Lead by example: Support the Director of Sales in coaching and inspiring the team.

What We’re Looking For

  • 2–5 years of proven success in MICE sales, ideally within luxury hotels or hospitality.
  • A strong sales mindset with the ability to generate, negotiate, and close high-value business.
  • Deep knowledge of MICE market dynamics and competitive trends.
  • Exceptional communication, presentation, and relationship-building skills.
  • Analytical acumen to interpret data and drive performance.
  • Resilience, organization, and accountability in a fast-paced environment.
  • A proactive, self-motivated approach with a passion for results.

Why Join Hilton & Conrad

At Hilton, our people are the heartbeat of our success. Joining us means:

  • Competitive compensation and benefits.
  • Exclusive access to the Go Hilton travel program with discounted stays worldwide.
  • Career growth opportunities across the fastest growing hospitality organization and the global Best Place to Work.
  • Extensive training opportunities
  • A supportive, inclusive culture that celebrates recognition, well-being, and personal growth.
  • The chance to make your mark in a luxury environment where your impact is seen and valued.

Ready to Elevate?

If you’re passionate about MICE sales, inspired by luxury hospitality, and eager to shape unforgettable experiences, we’d love to hear from you

Food and Beverage (F&B) Manager

4-Jan-2026
HANIS (F&B) PTE. LTD. | 59169SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

HANIS (F&B) PTE. LTD.


Job Description

Job Purpose:
This position will be in charge of 1-2 outlets, which includes daily operations, business results and leading the team in delivering excellent service and quality to meet customers' satisfactions at all times. He/ She will support superior in contributing positive business results to the area.

Main Responsibilities in outlet's:

1) Sales & Business Results
2) Safety & QSC
3) People Management- Morale, Needs, Training and Development
4) Administrative and others

(Those with insufficient or no F&B supervisory experience but has high interest will be considered for Management Trainee position with full training provided)

Executive Chef

4-Jan-2026
Mandai Wildlife Group | 59170SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

Mandai Wildlife Group

Mandai Wildlife Group is dedicated to caring for the planet and protecting animals and nature. Conservation education is intrinsic in all interactions with the Group, to inspire action for a healthier world.


Job Description

Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore’s Central Catchment Nature Reserve, that will integrate five wildlife parks with distinctive nature-based experiences, green public spaces and an eco-friendly resort.

Job Duties and Responsibilities:

The Executive Chef will be the overall in-charge to lead the culinary team and operations spanning across a central production kitchen and multiple outlets ranging from mass market casual dining to full-service concepts. This person will drive culinary excellence, operational efficiency and food quality while balancing guest satisfaction, sustainability and profitability.

Operational Responsibilities

  • Direct daily kitchen operations across diverse formats including grab-and-go, quick-service, family-friendly casual dining, kiosks, full-service restaurants and banqueting.
  • Manage large-scale food production, distribution and logistics for all outlets with consistency in food standards, presentation and portion control.
  • Plan and develop innovative menus aligned with guest profiles, seasonal shifts and attraction themes. Create differentiated menus for immersive dining and deliver a culinary experience that enhances the precinct positioning.
  • Collaborate with Operations and Procurement teams to determine food quality and quantity, vendor management, sourcing and contract negotiations.
  • Lead the kitchen on production planning, forecasting and stock holding on hand based on business volume.
  • Incorporate sustainability and champion eco-friendly practices including sourcing and waste management.
  • Ensure full compliance with all workplace safety and food hygiene standards including daily hygiene checks and sending food samples for lab test.
  • Drive food cost efficiency, waste reduction and productivity improvements.
  • Provide technical advice on kitchen layout and equipment deployment.

People Management Responsibilities

  • Lead, motivate, and develop the culinary team to achieve high standards of performance and service.
  • Foster a positive work culture with emphasis on teamwork, accountability and continuous improvement.
  • Manage recruitment, training, performance reviews and manpower deployment for efficiency.

Job Requirements: 

  • Diploma and/or professional culinary certifications.
  • Minimum 10 years’ relevant experience in an Executive Chef role.
  • Proven track record in managing large scale operations.
  • Strong people management and communication skills.
  • Confident and professional in engaging with management and guests.

Revenue and Inventory Manager

4-Jan-2026
COMMON | 59171SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

COMMON


Job Description

About the job

Housing is hard. One size rarely fits all, and it's a hell of a process. As the largest flexible housing company globally, Habyt’s mission is to provide access to housing anywhere, for everyone. Our drive is to create solutions with a digital-first approach, making every move easy, and every house a home. If you are passionate about real estate and would like to join a dynamic, talented, and diverse team of professionals from all around the world — you are in the right place!

As Habyt’s Revenue & Inventory Manager for APAC, you will play a key role in driving the commercial performance of our growing portfolio of serviced apartments and hotels across the region. You will oversee multi-property revenue strategy, pricing optimisation, and inventory control to maximise yield and occupancy while ensuring a seamless balance between short-stay and long-stay demand.

This role requires a data-driven strategist who thrives in a dynamic environment. We are looking for someone who can translate analytics into actionable tactics, manage rates effectively, and collaborate closely with different teams.

Your responsibilities will include:
  1. Revenue Strategy & Optimisation
    • Work closely with leadership to develop and implement effective pricing strategies to maximise room revenue and profitability.
    • Monitor market trends, competitor rates, and demand patterns to adjust pricing dynamically.
    • Identify revenue opportunities across all market segments and booking channels.
    • Support in achieving and exceeding key performance metrics such as ADR, RevPAR, and occupancy targets.
  2. Demand Forecasting & Analysis
    1. Prepare accurate weekly, and monthly forecasts for rooms and revenue.
      Analyse booking pace, pick-up, and market performance to inform strategic decisions.
    2. Generate revenue performance reports and present insights to management for commercial planning.
  3. Inventory & Yield Management
    1. Oversee daily room inventory allocation across all portfolios and channels to maximise yield.
    2. Implement length-of-stay controls, overbooking strategies, and rate restrictions as needed.
    3. Maintain data accuracy and ensure all systems reflect correct availability and restrictions.
    4. Collaborate with Revenue and Guest Experience teams to manage room types, sell-out periods, allocations and relocations efficiently.
  4. Systems & Distribution Coordination
    1. Manage rate loading and system configuration in PMS and Channel Manager.
    2. Ensure rate parity, availability, and content accuracy across all online platforms.
    3. Work closely with the OTA Consultant to optimise visibility and performance across OTAs and direct channels.
    4. Meet up with OTA Market Managers to get latest insights and market trends, as well as analyse properties performance across different channels.
  5. Reporting & Business Support
    1. Provide insights and recommendations to support budgeting, forecasting, and strategic planning.
    2. Track and report on daily pick-up, market share, and revenue performance vs. budget.
    3. Support leadership with data-driven decisions and performance improvement initiatives.
  6. Cross-Functional Collaboration
    1. Partner with Revenue and Guest Experience teams to align revenue strategy with business goals.
    2. Communicate clearly with stakeholders to ensure consistency in pricing and availability.
    3. Contribute to training team members on revenue and inventory best practices.
The skills, attitude, and experience we require are:
  • 3 to 5 years’ experience in Revenue, Reservations, or Distribution Management.
    Proven expertise in dynamic pricing and segmentation, adjusting rates by market, channel, and customer type.
  • Strong ability to identify and maximise demand peaks while driving performance during low seasons through effective pricing and promotions.
  • Skilled in optimising room allocation across multiple channels (direct, OTA, corporate, GDS, etc.).
  • Experienced in preparing weekly, monthly, and annual revenue performance reports.
  • Proficient in forecasting demand, revenue, and occupancy with accuracy and insight.
  • Proficient in PMS, RMS, and Channel Manager systems (e.g. Opera, SiteMinder, DEdge, Duetto).
  • Strong analytical, communication, and problem-solving skills.
  • Detail-oriented with the ability to balance strategic thinking and operational execution.
What we offer
  • Welcome Package: Start your journey with us fully equipped -Habyt swag and all the tech you need from day one.
  • Team Events: Connect and have fun with your colleagues at our regular, lively company events.
  • Hybrid Work: We believe in flexibility and connection, promoting a positive work environment for everyone. With our hybrid model, you will work both from home and our centrally located office in the city.
  • Career Growth: From performance development plans to feedback sessions and competency matrices, we're here to help you grow and develop your skills even further.
  • Habyt Fellowship Program: Work from any Habyt location and get to know the team in other countries.
  • Mental Health: Enjoy free access to the Calm App, plus subsidised membership for ClassPass.
  • Employee Discount: Unlock 25% off when staying at a Habyt Flex property, and enjoy exclusive rates for our coliving homes.
  • Have an impact: Join a fast-growing company and be part of a diverse, international, and talented team. Together we are revolutionising the housing market!
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Restaurant/Assistant Manager

4-Jan-2026
Prime Group International | 59174SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

Prime Group International


Job Description

Restaurant Manager/Assistant Manager

Job Responsibilities

  • Responsible for the day-to-day operations and business performance of the restaurant.
  • Analyze and plan restaurant sales and profitability.
  • Organise marketing activities, such as promotional events and discount schemes.
  • Prepare weekly and end-of-shift reports including staff control, food control and sales.
  • Create and executing plans for department sales, profit and staff development.
  • Set budgets, plan and co-ordinate menus.
  • Recruit, train, supervise and motivate staff.

Requirements

  • Possess at least 3 years of managerial level F&B experience.
  • Customer-oriented with excellent interpersonal skills and attention to details.
  • Possess good leadership and communication skills.
  • Singaporeans only.

Sous Chef

4-Jan-2026
Prime Group International | 59175SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

Prime Group International


Job Description

Sous Chef

Job Description

  • Reports directly to the Head Chef.
  • Functions as the direct Assistant Production & Administration Manager of the culinary operation and supports the Executive Chef in the re-opening preparations of the restaurant culinary operation, preparation and presentation of á la carte dishes, which meet market needs.
  • Takes charge of overseeing the stewarding department with special emphasis on hygiene and HAACP issues.
  • To advise and assist with training and developing culinary associates in all areas.
  • Takes full control of the Staff canteen including quality, cost, hygiene and discipline matters.
  • Fully supports the executive chef, consults and takes the lead in all administrative issues of the day to day Mahota Kitchen operation.

Job Requirements

  • A minimum of 2 years of previous experience as a Chef de Partie or strong experience as a Demi Chef de Partie role.
  • A current, valid, and relevant trade commercial cookery qualification (proof may be required).
  • Strong coaching skills.
  • Possess ability and desire to motivate a team.
  • Strong communication skills.
  • Possess Basic Food Hygiene Certificate.
  • Supervisory experience is of an advantage.
  • Positive attitude.
  • Ability to work under pressure.
  • Ability to work independently or in a team setting.
  • Singaporeans only.

Head Chef

4-Jan-2026
Prime Group International | 59176SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

Prime Group International


Job Description

Head Chef

Job Responsibilities

  • Plan and direct all food preparation and culinary activities.
  • Comply to food safety and sanitation regulations/standards.
  • Monitor the quality of all food and beverages.
  • Track, record and maintain inventory stock including foods, beverages, and kitchen supplies.
  • Oversee entire kitchen staff activity and ensure efficient work.
  • Rectify arising problems or complaints.
  • Oversee repairs of kitchen appliances.
  • Direct and design plating/presentation techniques for all dishes.
  • Create new recipes and design overall menu.
  • Determine food requirements and menu pricing/labor costs.
  • Maintain a positive and professional approach with the team and customers.
  • Recruit, train, develop and motivate supervisors and culinary staff to meet and exceed established food preparation standards on a consistent basis.
  • Communicate job expectations, appraise job results and counsel staff when necessary.
  • Keep time and payroll records.

Job Requirements

  • 2-year Culinary Arts degree and/or other culinary certification.
  • 4+ years’ experience in a head chef or managerial kitchen position.
  • Excellent record of kitchen management.
  • Vast knowledge in culinary arts, including any new up and coming food trends.
  • Expert skills and experience planning, designing, and preparing meals.
  • Working knowledge of MS Office, POS.
  • Excellent time management and organizational skills.
  • Effective and clear communicator.
  • Strong problem solver who thrives under pressure.
  • Customer service oriented skills.
  • Singaporeans only.

Operations Manager

4-Jan-2026
Artyzen Hospitality Group | 59178SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

Artyzen Hospitality Group


Job Description

Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.

Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Marie Villa” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng.

Responsibilities:

  • To keep the restaurants department functioning smoothly by ensuring that team members operate with peak efficiency through coordination, communication, leadership and cooperation.
  • Support the development and the execution of the concept of each of the different outlets.
  • Assist in the development of new ideas related to the re-invention of the local craftsmanship in each of the venues.
  • Work closely together with the Events and Support team and Kitchen as partners of the same F&B team, ensuring smooth and efficient service and creating memorable guest experiences.
  • Complete understanding and technical skills and knowledge in all aspects of food handling and beverage storage & making.
  • Ensure that all the outlets and meeting and events are managed efficiently according to the established concept statements (including décor, smell and music) and adhere to Company and Hotel Policies & Procedures and Standards.
  • Work with the culinary department on monitoring and analysing the activities and trends of competitive restaurants, bars and other hotel’s meeting & events departments and ensure that the menu pricing has the correct balance of price/product to ensure that neither price not value is a barrier to guest loyalty.
  • Use the Art of Service; be responsible for the whole guest journey in the F&B department.
  • Be a hands-on Manager and be present in the operation, especially during busy periods.
  • Ensure that all the F&B outlets are organized and perform their duties and maintain their areas and equipment in accordance with the company brand standards.
  • Work closely with the Hygiene and Stewarding Manager and check the execution of the policies regarding safety and hygiene (HACCP), and ensure kitchens and equipment are maintained in sanitary condition.
  • To handle all guest complaints, requests and inquiries on all hotel products and service.
  • Monitor and analyse the activities and trends of competitive restaurants, bars and other hotel’s meeting & events departments and ensure that the F&B team are fully aware what is happening in the market.
  • Review the analysis of all F&B orientated feedback websites and, evaluate guest satisfaction levels and advise Director of Restaurant and Bars the actions to be taken.
  • Implement and drive departmental targets and objectives, work schedules, budgets, and policies and procedures.
  • Assist in the formulation of the Annual Operating Budget in determining outlet projected revenues and expenses, operating equipment and FF&E requirements in line with the compilation of the Annual Business Plan.
  • Maintain current budgeted and forecasted revenues, payroll, and margins.
  • Work with the Assistant Restaurant Manager, Executive Chef and Chef de Cuisines to set the outlets’ objectives, targets, budgets and strategies for daily/monthly sales and cost control.
  • Other ad-hoc assignments and projects as needed.

Qualifications:

  • Minimum 5 years of experience in a managerial role in the F&B and Hospitality industry.
  • Knowledge of food and beverage service, including wine and cocktail service.
  • Strong leadership skills, with the ability to motivate and train staff.
  • Excellent communication and interpersonal skills.
  • Strong organizational and time-management skills.
  • Ability to work well under pressure and in a fast-paced environment.
  • Strong attention to detail and ability to maintain high standards.
  • Experience with scheduling and labor cost management.
  • Proficient in computer skills, including MS Office and restaurant POS systems.
  • Financial acumen and ability to manage budgets.
  • Good command of written and spoken English.
  • Passionate and enthusiastic with a positive ‘can-do’ attitude.

Do the spirits of our Service Artisans – “Sharing, Inspiring, Dynamic and Engaging”, sit well with your personal outlook and way of doing things? If so, you could be a great match for our new hotel!Successful applicants will be contacted within six weeks. All personal data collected will be treated in strict confidence and be used for recruitment purposes only.

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Catering Sales Manager (Wedding Sales)

4-Jan-2026
Concorde Hotel Singapore | 59181SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

Concorde Hotel Singapore

Concorde hotels are managed by HPL Hotels & Resorts. A hospitality management company, HPL Hotels & Resorts is a subsidiary of Singapore public-listed company Hotel Properties Limited (HPL).


Job Description

Job Description

  • Drive wedding and social event sales through proactive business development and strategic client engagement.
  • Create tailored proposals and packages to meet clients’ visions and budgets.
  • Conduct site inspections, consultations, and negotiations to secure bookings.
  • Partner with culinary, banquet, and operations teams to ensure seamless event execution.
  • Represent the hotel at bridal fairs, networking events, and marketing initiatives.
  • Achieve revenue targets while maintaining the highest service and quality standards.
  • Stay updated on local wedding trends and competitors to enhance our market positioning

Job Requirements

  • At least 3–5 years of experience in catering sales, event planning, or wedding management ideally within a 4/5-star hotel environment.
  • Proven ability to convert leads into successful events and build long-term client relationships.
  • Strong organizational, communication and presentation skills.
  • Creative flair and an eye for detail, with a deep understanding of modern wedding trends in Singapore.
  • A team player who thrives in a fast-paced, service-driven environment.
  • Willingness to work flexible hours including weekends and public holidays as required.

Sous Chef

4-Jan-2026
Young Women's Christian Association of Singapore | 59182SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

Young Women's Christian Association of Singapore

Founded in 1875, the Young Women’s Christian Association (YWCA) of Singapore is a social service agency committed to serving those in need, regardless of race or religion. Our holistic programmes and services aim to empower and support women from low-income families by alleviating financial burdens and care-giving responsibilities. We strive to uplift the family unit, and to provide the right resources and opportunities to improve lives.


Job Description

Sous Chef is the second in command in our Kitchen. He/She will assist the Head Chef in ensuring the smooth and efficient operations of the Kitchen Department in accordance with Head Chef’s specification, guidelines and standard.

He/She works alongside head chef to manage daily kitchen activities, including overseeing staff, aiding with menu preparation, ensuring food quality and freshness, and monitoring ordering and stocking. Provides meal quality and consistency by following designated recipes.

Sous Chef also mentor, supervise, motivate, develop the Kitchen Team.

Key Responsibilities Areas

  • Kitchen Operations
  • Lead and direct the Kitchen operation in the absence of Head Chef.
    o Works with head chef to maintain kitchen organization, staff ability, and training opportunities.
    o Ensure that all food prepared and served is consistent according to the standard set by the Head Chef.
    o Supervises, control all food preparation and presentation to ensure quality and standards.
    o Manage the consistency of quality and quantity of food service.
    o Manage food and product ordering by keeping detailed records and minimises waste, plus works with existing systems to improve waste reduction and manage budgetary concerns.
    o Assists the Head Chef with menu creation, menu planning, daily specials and food promotions.
    o Coordinate with F&B Department on daily activities, functions and special orders.
    o Respond to guests’ inquiries, concerns and feedback.
  • Hygiene Standard
    o Oversees all equipment and utensils are clean and in working condition at all times.
    o Ensure that the Kitchen is always in a safe working condition.
    o Comply with and adhere to sanitation regulation, food safety and hygiene standard.
  • Inventory
    o Oversees and organises kitchen stock and ingredients and ensure the accuracy of inventory.
    o Keep cooking stations stocked, especially before and during prime operation hours.
    o Verifies that food storage units all meet standards and are consistently well-managed.
    o Coordinate with Procurement team on supply ordering.
  • Control cost
    o Estimates food consumption and prepares requisitions, indicating type and quantity of food items.
    o Maintaining adequate inventory of food.
    o Utilizing food surpluses and portion control.
  • People Management
    o Mentor, coach and provide guidance to junior Kitchen staff including, but not limited, to line cooking, food preparation and dish plating.
    o Assist Head Chef in hiring and training new Kitchen employees to Kitchen standards.
    o Assist Head Chef in planning and conducting staff training.
    o Assist Head Chef in preparing duty roster and annual leave plan for Kitchen personnel.
  • Carry out any other duties and responsibilities that may be assigned from time to time by the Head Chef.

    Requirements

    • Minimum Diploma in Culinary Arts.
    • Minimum 10 years of relevant working experience with at least 5 years’ supervisory experience in hospitality sector is preferred.
    • Extensive food and beverage knowledge.
    • Familiar with industry best practices.
    • Proficiency in Microsoft Office in Excel and Word.
    • Work on weekends and public holidays.

    Competencies

    • Strong communication and written skills.
    • Strong organising and planning skills.
    • Attention to details.
    • Self-motivated and ability to work under pressure.
    • Resourceful and creative problem-solving skill.
    • Positive and professional approach with colleagues, guests and suppliers.
    • Possess good people management and interpersonal skills.
    • A team player and ability to interact with all levels.
    • Exceptional customer-service skills.

    Assistant Manager (Floor) - Manhattan Bar (Conrad Singapore Orchard)

    4-Jan-2026
    HILTON INTERNATIONAL ASIA PACIFIC PTE LTD | 59185SingaporeSingapore
    This job post is more than 31 days old and may no longer be valid.

    HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

    Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years.


    Job Description

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

    If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. 

    The Assistant Manager assists the Operations Manager with the management of Manhattan, in line with Conrad standards, brand pillars and prescribed Hilton policies and procedures.

    What will I be doing?  

    As the Assistant Manager, you will be responsible for performing all the floor service supervisor duties to the highest standards:

    • Assist the Operations Manager in achieving the monthly budget

    • Ensure the grooming standard are being met and maintained, demonstrating a professional image for our guests

    • Always be present in operations during the “golden time”.

    • Monitor the training calendar and employee development in order to promote a climate of enthusiasm and encouragement

    • Respond proactively to guest queries and to ensure appropriate action is taken in the absence of the manager, followed by effective communication

    • Ensure that guest satisfaction is monitored and where appropriate, rectified throughout their meal experience

    • Wish “farewell” to guests, ensuring guest satisfaction has been reached and to encourage repeat guests

    • Ensure that the restaurant is properly staffed to par, at all times

    • Prepare the Duty Roster on a weekly basis

    • Complete the Attendance Report for payroll purposes                                                                                

    • Guide our guests in organising a private event in the restaurant

    • Conduct departmental orientation for all new team members

    • Carry out any other reasonable duties and responsibilities as assigned.
    • The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

    What are we looking for? 

    An Assistant Manger serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

    • Reading, writing and oral proficiency in the English language.

    • Willing to work a flexible schedule and holidays.

    • Be a self-motivator and motivator of others

    • Work in a safe, prudent and organized manner.

    • Have an in-depth knowledge of food and preparation

    • Have an in-depth knowledge of wine

    • Be able to relate to all levels of guests and management.

    • Have a minimum of 3 years’ experience in similar position, preferably in luxury environment

    • Have the ability to handle multiple tasks at one time.

    • Have excellent communication and organization skills

    • Be able to consistently delight and satisfy our guest

    • Have the ability to handle guest requests in a detailed manner

    • Must have excellent attention to details, and extensive service knowledge

    What will it be like to work for Hilton? 

    Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

    Guest Relation Manager - Manhattan Bar (Conrad Singapore Orchard)

    4-Jan-2026
    HILTON INTERNATIONAL ASIA PACIFIC PTE LTD | 59186SingaporeSingapore
    This job post is more than 31 days old and may no longer be valid.

    HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

    Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years.


    Job Description

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

    If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. 

    A Guest Relations Manager supports all property operations, ensuring that the highest level of hospitality and service are provided. To assist in all ways to provide the highest degree of guest satisfaction a Guest Relations Manager is concerned with the efficient and professional service of food and beverages, while ensuring guests receive optimum service in accordance with the standards, policies and procedures of the Conrad hotel and Hilton Group.

    What will I be doing?  

    As the Guest Relation Manager, you will be responsible for performing all the floor service supervisor duties to the highest standards:

    • Ensure streamline communication with the team and guests and achieve consistent results.

    • To anticipate, in advance, all materials and supplies and ensure their availability.

    • To promote teamwork and foster a harmonious working climate.

    • To follow through and constantly update the restaurant/bar guest databases to be efficient and consistent in relation to regulars, whiskey club members and VIPs.

    • To ensure all communication with American Whiskey Club Members with regards to enquiries, and monthly reservation updates.

    • Overview of Menu and EDMs creation for special events

    • Update and maintain guest profile history. This includes keeping track of Guest birthday, Anniversary to offer to make reservation, if the guest wishes to dine with us.

    • To ensure to keep up to date on Competition analysis by keeping track of happening in the city and calling competition on regular basis to update on promotion and pricing.

    • To take ownership of the Restaurant and Bar areas in all aspects, including taking guests’ orders and the service of Food & Beverage products.

    • To take full ownership of any reservation for groups, VIP and media.

    • To ensure proper procedures and maintenance in regard to guests’ correspondences, both in terms of inquiries and follow-up.

    • The ability to maintain and update computer files whenever needed, including standardized letters, latest menus, etc.

    • To discuss, in advance, any menu changes or daily specials with staff, ensuring knowledge of each

    • To handle and report any accident immediately, no matter how minor

    • To recognize and address potential intoxicated disruptive or undesired guests.

    • To effectively handle guest complaints and report to a manager of situation and resolution.

    • To respond properly in any hotel emergency of safety situation.

    • To coordinate and successfully perform the daily secondary duties.

    • To perform other tasks or projects as assigned by hotel management and staff.

    • To set up a proper procedure and maintenance with regards to par-stocks for all menus, beverage lists and wine lists.

    • To be fully aware of the reservation procedures and telephone techniques according to the Hilton standards.

    • To ensure that the telephone system is working properly at all times.

    • To respond properly in any hotel emergency of safety situation.

    • To perform other tasks or projects as assigned by the hotel management and staff.

    • To set up hostesses check lists (daily, weekly and monthly).

    • To create, compile and update Manhattan manual training.

    • To ensure stationary cost control.

    • To oversee and coordinate all arrivals and departures of special guests (VIPs, etc)

    • To manage communication between guests and staff.

    • To direct, coach and manage guest relations team to ensure all standards and operating procedures are adhered to.

    • To appraise team’s performance.

    • To be able to build and keep good relationship to Bar Industry, Suppliers, Etc.

    • To ensure events enquiry and bookings are taken and deal with in a given timeline.

    • To maximize potential revenue for the bar by bringing in events, private booking and buy-outs.

    • To examine activities logbook, assign tasks appropriately and implement schedule daily.

    • To work closely hand-in-hand with the Floor Manager to ensure staff well fare is look into and to ensure that the bar operates at its highest maintaining and following key standards.

    What are we looking for? 

    A Guest Relation Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

    • Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance.

    • Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you.

    • Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.

    • 2-4 years managerial position in a 4 / 5-star category hotel.

    • Good English skills, both written and verbal to meet business needs.

    • Strong leadership and training skills.

    • Outgoing personality and willing to work for long hours.

    What will it be like to work for Hilton? 

    Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

    Director, Lifestyle Brand Management - Asia Pacific

    4-Jan-2026
    HILTON INTERNATIONAL ASIA PACIFIC PTE LTD | 59187SingaporeSingapore
    This job post is more than 31 days old and may no longer be valid.

    HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

    Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years.


    Job Description

    The Brand Management function is responsible for ensuring that Hilton’s global brands are compelling to owners and guests in the region. This means shaping Hilton’s lifestyle brands in ways that resonate with diverse regional markets, while keeping true to global positioning. The broader APAC Brands team includes a range of other functions, including ensuring hotels open on time, comply with brand standards, and have the tools to consistently deliver industry-leading guest experiences.

    Hilton’s Lifestyle brands include Canopy by Hilton, Motto by Hilton, Curio Collection by Hilton, and Tapestry Collection by Hilton. These brands celebrate creativity, modern culture, and individuality, attracting a new generation of travelers who seek hotels that enable them to express themselves. The Director, Lifestyle Brand Management – APAC will be a passionate, creative leader who thrives on bringing unique narratives and distinctive experiences to life at scale. Critical to this role is the ability to understand the essence of Lifestyle and translate what is often intangible into clear direction for teams across diverse cultures.

    HOW YOU WILL MAKE AN IMPACT

    Your role is important, and below are some of the fundamental job duties that make your work unique.

    What your day-to-day will be like:

    • Adapt Hilton’s global Lifestyle brands to owners and guests in the APAC region, balancing global consistency with regional relevance
    • Distill the intangible aspects of Lifestyle, such as design ethos, service style, and cultural energy, into clear and practical guidance that hotel and corporate teams across different cultures can understand and implement
    • Support the conversion of independent hotels into Collection properties, shaping each hotel’s existing character into a compelling narrative, brand pillars, and personality that elevates the guest experience
    • Work with hotels to craft compelling positioning and bring it to life through collateral, service rituals, and distinctive guest interactions
    • Identify and close capability gaps in how Lifestyle hotels operate; design and implement tools, training, and processes to address them
    • Partner with Hilton’s global Lifestyle design, F&B, and marketing teams to ensure best-in-class capabilities are deployed in APAC
    • Review hotel design, F&B, and property activations, giving clear feedback and guidance to ensure accurate execution
    • Work with cross-functional teams and hotels to drive greater owner preference, consumer awareness, and guest preference for Hilton Lifestyle brands and hotels in APAC
    • Engage across diverse APAC markets by visiting hotels, monitoring competitive landscapes, and adapting approaches to different cultural contexts.
    • Build strong relationships with internal and external stakeholders, navigating complex conversations in a heavily matrixed environment

    How you will collaborate with others:

    • Work closely with Hilton Lifestyle brand leaders, design, and food & beverage as well as APAC development and operations to ensure Hilton Lifestyle brands are presented to potential owners and brought to life in hotels effectively
    • Partner with diverse hotel teams across Asia to bring Hilton Lifestyle Brands to life in the guest experience
    • Work with team members from independent hotels converting into the Collections brands to sharpen their unique narratives
    • Collaborate with Hilton Brand Marketing and Hilton Honors to embed Lifestyle priorities into enterprise campaigns and drive dedicated Lifestyle activations where appropriate

    What are examples of projects you will take ownership of:

    • Lead regionalization projects to define APAC guest experiences and ensure attractive owner value propositions
    • Uncover the character behind an independent hotel by identifying hidden assets, creating a thematic direction, building the narrative and personality
    • Audit an existing Collection hotel recommending service, F&B, and collateral adjustments to improve its emotional appeal to guests
    • Develop and implement a Lifestyle Leadership Pipeline Program to strengthen talent and succession for brand-aligned leaders
    • Create and deliver playbooks, workshops, and presentations to help hotels translate strategy into execution
    • Plan and deliver brand activations and booths at development events, internal Hilton meetings, and external sales/trade shows

    WHY YOU’LL BE A GREAT FIT

    You have these minimum qualifications:

    • Bachelor’s degree required
    • 7+ years of brand, strategy, and/or hospitality experience preferred
    • Proficient English creative writing and verbal communication skills
    • Proficiency in creating PowerPoint presentations
    • Strong creative and storytelling capabilities
    • Analytical capabilities to identify relevant analyses needed and to make conclusions from data
    • Ability to guide execution of concepts that are hard to define, ensuring consistency of Lifestyle experiences across varied cultural contexts
    • Ability to travel up to 50%

    It would be useful if you have:

    • Experience working in lifestyle and/or luxury brands
    • Experience working in the APAC
    • Awareness of global lifestyle trends and a passion for culture, design, and/or food & beverage 
    • Proficiency in Mandarin Chinese or Japanese to handle business communications in Greater China & Mongolia (GCM) or Japan, Korea & Micronesia (JKM) region


    WHAT IT IS LIKE WORKING FOR HILTON

    Hilton, the #1 World’s Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

    Duty Manager (Islandwide)

    4-Jan-2026
    Far East Hospitality | 57701SingaporeSingapore
    This job post is more than 31 days old and may no longer be valid.

    Far East Hospitality

    Far East Hospitality Holdings Pte Ltd (Far East Hospitality), a premier hospitality assets owner and operator, is a 70-30 joint venture formed in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited. In the same year of its formation, Far East Hospitality through its wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, completed a 50-50 joint venture with Australia’s Toga Group.


    Job Description

    Responsibilities:

    • Direct, monitor and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments of the Hotel
    • Supervise sections in Front Office, such as reception, cashier, telephone, reservation and baggage services. Monitor the junior staff’s conduct and job performance and to ensure that all staff project a positive corporate image to guests.
    • Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest’s undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department
    • Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue
    • Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.
    • Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.

    Requirements:

    • Diploma in any field, preferably in Hospitality
    • At least 4 years of experience in a similar capacity in hospitality industry
    • Team player with positive attitude, enthusiasm and initiative
    • Knowledge in Opera System
    • Ability to lead team and drive results

    Guest Services Manager

    4-Jan-2026
    Artyzen Hospitality Group | 57707SingaporeSingapore
    This job post is more than 31 days old and may no longer be valid.

    Artyzen Hospitality Group


    Job Description

    Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.

    Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Marie Villa” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng.

    Responsibilities:

    • Be responsible for the operations of the Guest Services Department (Front Desk, Concierge, Bell, Driveway, Communication Centre).
    • Ensure the guest journey from the moment of reservation till beyond checkout is in line with the Artyzen Hotels and Resorts experience. This includes the reservations, pre-arrival, and post arrival communication with the guest.
    • Implement a consistent guest recognition program and ensure that all information gathered on the guests is correctly recorded in the guest profile and that this is updated regularly.
    • Assist the Director of Guest Experience to prepare and monitor the annual department operating budget with the focus on monthly expenses, wages, variances, preparing schedules, ordering, and inventory management.
    • Ensure that the Department Operational Budget is strictly adhered to.
    • Monitor service and Operation standards in the hotel.
    • Be available and on duty during peak periods (frequently opening and closing the operation)
    • Participate in the MOD schedule.
    • Conduct frequent and thorough room inspections in liaison with Housekeeping.
    • Accept requests from guests regarding assistance with obtaining transportation, baggage handling, limousine transfer and local area knowledge.
    • Establish a rapport with guests maintaining good customer relationship and handle all guest complaints, requests and enquiries on Guest Services.
    • Be personally and frequently verify that guest’s check-in / out are receiving the best possible service.
    • Ensure the Guest Services Department meets quality andinternal standards. Identify process improvements and best practices. Provide feedback and develop processes to improve the guest experience.
    • Maintain standards of guest service quality. Analyze response time to guest’s requests for items and maintenance requests and highlight any issues to the respective department head.
    • Ensure that the Guest Services team projects a warm, professional and welcome image.
    • Undertake any other reasonable task or request as directed by the management.

    Requirements

    • Higher diploma or degree holder in Hospitality, Hotel Management or an equivalent qualification
    • Minimum of three years of previous experience in a front office managerial position in an established or luxury/upscale or boutique hotel.
    • Service-oriented, attentive to details and observant
    • Excellent oral and written communications skills
    • Good command of written and spoken English
    • Adaptable and outgoing with excellent interpersonal skill
    • Ability to work under pressure and be flexible
    • Passionate and enthusiastic with a positive ‘can-do’ attitude

    Do the spirits of our Service Artisans – “Sharing, Inspiring, Dynamic and Engaging”, sit well with your personal outlook and way of doing things? If so, you could be a great match for our new hotel!Successful applicants will be contacted within six weeks. All personal data collected will be treated in strict confidence and be used for recruitment purposes only.


    By ticking this box, I have read and accepted the Privacy Policy of Artyzen Hospitality Group.

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    Assistant Front Office Manager25148933

    4-Jan-2026
    JW Marriott Hotel Singapore South Beach | 57709SingaporeSingapore
    This job post is more than 31 days old and may no longer be valid.

    JW Marriott Hotel Singapore South Beach


    Job Description

    JOB SUMMARY

    Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

    CANDIDATE PROFILE 

    Education and Experience

    • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

    OR

    • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

    CORE WORK ACTIVITIES

    Supporting Management of Front Desk Team 

    • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

    • Encourages and builds mutual trust, respect, and cooperation among team members.

    • Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.

    • Ensures employee recognition is taking place on all shifts.

    • Establishes and maintains open, collaborative relationships with employees.

    Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals

    • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

    • Develops specific goals and plans to prioritize, organize, and accomplish your work.

    • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

    • Strives to improve service performance.

    • Collaborates with the Front Office Manager on ways to continually improve departmental service.

    • Communicates a clear and consistent message regarding the Front Office goals to produce desired results.

    • Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.

    • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

    Ensuring Exceptional Customer Service 

    • Provides services that are above and beyond for customer satisfaction and retention.

    • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

    • Serves as a role model to demonstrate appropriate behaviors.

    • Sets a positive example for guest relations.

    • Displays outstanding hospitality skills.

    • Empowers employees to provide excellent customer service.

    • Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.

    • Provides feedback to employees based on observation of service behaviors.

    • Handles guest problems and complaints effectively.

    • Interacts with guests to obtain feedback on product quality and service levels.

    Managing Projects and Policies

    • Implements the customer recognition/service program, communicating and ensuring the process.

    • Ensures compliance with all Front Office policies, standards and procedures.

    • Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

    Additional Responsibilities 

    • Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

    • Analyzes information and evaluating results to choose the best solution and solve problems.

    • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

    • Functions in place of the Front Office Manager in his/her absence.

    • Communicates critical information from pre- and post-convention meetings to the Front Office staff.

    • Participates in department meetings.

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    Front Desk Manager25136957

    4-Jan-2026
    JW Marriott Hotel Singapore South Beach | 57710SingaporeSingapore
    This job post is more than 31 days old and may no longer be valid.

    JW Marriott Hotel Singapore South Beach


    Job Description

    POSITION SUMMARY

    Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

    Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.

    PREFERRED QUALIFICATIONS

    Education: High school diploma or G.E.D. equivalent.

    Related Work Experience: At least 1 year of related work experience.

    Supervisory Experience: No supervisory experience.

    License or Certification: None

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    Duty Manager

    4-Jan-2026
    MERCURE SINGAPORE BUGIS | 57711SingaporeSingapore
    This job post is more than 31 days old and may no longer be valid.

    MERCURE SINGAPORE BUGIS

    A contemporary 4-star hotel in the vibrant enclave of Bras Basah-Bugis, Mercure Singapore Bugis has 395 heritage-inspired rooms, offering travellers and guests the advantage of being surrounded by a myriad of historical and cultural sites, trendy shopping malls with hip and diverse eateries. Situated within five minutes from Bugis MRT, this international brand hotel offers free WIFI, state-of-the-art meeting facilities with an outdoor terrace and 3 exciting F&B outlets onsite. Other facilities include a gym with 24-hour access and an infinity lap pool.


    Job Description

    Job Description

    RESPONSIBILITIES

    • Assist the Assistant Front Office Manager in setting up the Front Desk training tools such as job descriptions, standards and procedures, and training plans as a guideline for the Front Desk operation.
    • Train and supervise the Front Desk Assistants in all reception and cashiering procedures and assign tasks as necessary.
    • Assist with new employee orientation and training and ensure that all Front Desk personnel are advised and trained on all changes in policies and procedures.
    • Continuously monitor, study and evaluate operations, policy and procedures of the Front Desk; and propose necessary improvements to Assistant Front Office Manager.
    • Plan, prepare and conduct ongoing training for Front Desk Personnel on a regular basis.
    • To be proactive thinking, to be able to react fast to problems, and to make sound management decisions.
    • Ensure all outstanding and pending issues are settled timely.
    • To exercise control over all other Front Office staff in the absence of their respective supervisors.
    • To ensure that all keys and folders for daily arrivals are prepared by the Front Office Assistant.
    • To ensure that the Front office, the lobby area is kept clean at all times.
    • To make daily round of all Front Desk and Bell Desk operating departments to check that all staff adhere to Hotel policies.
    • To be well informed of hotel facilities and be able to answer all inquiries.
    • To handle complaints or incidents/accidents occurring in the hotel when necessary.
    • To respond to emergency calls, fire alarm, power failure, computer and medical attention and co-ordinate with respective Departments and contacts.
    • To conduct daily Front Office briefing.
    • To spot-check special set-ups for late VIP guest’s arrival ensuring that they adhere to the required standard.
    • To ensure that Energy conservation is exercised in all areas at all times.
    • To read through and approve the Rooms Statistic Report.
    • Assist with Front Desk employees’ performance evaluations and recommend promotions or demotions of assigned Personnel.
    • Supervise all Front Desk Assistants assigned to his/her shift and ensure that all tasks are performed and completed.
    • Assist with check in, information requests, check out and other services required by the guests to ensure their comfort and satisfaction.
    • Authorise the acceptance of travelers cheques, cash advance, rebates, paid out, refunds base on the established procedures.
    • Responsible for the orderly and clutter-free appearance of the Front Desk personnel; ensure that all Front Desk personnel are well groomed and in proper uniform.
    • Ensure that the manual key, guest card key, and guest room security procedures are followed.
    • Ensure a smooth flow of check-in and check-out during peak hours; if necessary direct guests to available Front Desk Assistant.
    • Ensure that all telephone calls are handled promptly within three rings.
    • To keep Personal Grooming at the highest standard and make sure that subordinates have the same.
    • Maintain safety by adhering to safety policies, and be responsible to report accidents immediately.
    • Deal with the public in a professional and courteous manner.
    • Ability to communicate with all managers and supervisors and fellow associates.
    • Ability to handle conflict situations in a professional manner.
    • To write reports relating to complaints, and forward copies to various executive/department heads concerned.
    • To record all complaints into a log book for the General Manager's attention or follow up.
    • Prepare schedules and maintain Front Desk attendance record.

    Job Requirements

    REQUIREMENTS

    • Preferred 2 years in a similar role or at least 3 years in a supervisory role in a hotel environment.
    • Strong interpersonal skills
    • Detail-focused and guest-oriented
    • Excellent leadership and problem-solving skills
    • Strong verbal and written command of English

    Assistant / Duty Manager (Hotel)

    4-Jan-2026
    Shangri-La Singapore | 57698SingaporeTanglin, Central Region
    This job post is more than 31 days old and may no longer be valid.

    Shangri-La Singapore

    Shangri-La Group is a global leader in luxury hospitality with unique Asian heritage.


    Job Description

    JEN Singapore Tanglin by Shangri-La

    As a Duty Manager, we rely on you to:

    • Manage day-to-day staffing requirements, plan and assign work in accordance with the Front office requirements to ensure the efficiency in running of the Hotel's operation.

    • Ensure smooth operation on a daily basis

    • Review feedbacks, guest comments, and other information pertaining to front office

    • Track guest satisfaction levels and handle guests' complains

    • Documentation of hotel risk management reports for investigation and process recommendations for future prevention and improvement

    • Overall in-charge of the hotel during the midnight shift in the absence of the senior management

    • Identify training needs and develop training programs

    • Serve as hotel Emergency Response Team leader during crisis management

    • Ensure compliance to company's auditing framework

    • Ad-hoc duties as assigned

    We are looking for someone who:

    • Takes pride in being a hotelier

    • Good communication skills

    • Loves interacting with guests from all backgrounds

    • Preferably has at least 2 years of relevant experience

    • Enjoys coming up with best fit solutions

    • Is a friendly, helpful and trustworthy leader

    • Must be detail-focused and guest-oriented

    Director of Rooms

    21-Aug-2025
    Pan Pacific Hotels Group | 57102 - Singapore
    This job post is more than 31 days old and may no longer be valid.

    Pan Pacific Hotels Group


    Job Description

    Singapore

    Pan Pacific Singapore

    Rooms

    Job Grade
    Full Time

    Nestled between the bustling city and the vibrant Marina Bay, Pan Pacific Singapore presents spectacular views, modern business amenities and delightful dining experiences at our award-winning restaurants.

    The hotel's strategic location at the gateway to the Central Business District provides easy access for business travellers, and at the same time offers a wide array of sightseeing, retail and entertainment options in the vicinity.

    Indulge in the luxury of 790 rooms and suites, backed by modern technology, wireless Internet and sweeping panoramas of Marina Bay.

    The hotel offers a superlative range of meeting facilities comprising 24 meeting rooms totaling 2,842 sqm (26,716 sqf) of meeting floor space, including spacious rooms with natural daylight, incorporating latest technology, supported by a dedicated team.

    Discover the invigorating energy of one of Southeast Asia’s most dynamic cities from the indulgent comfort of Pan Pacific Singapore.

    The Role

    We are looking for a Director of Rooms. You will play a pivotal role in directing, leading and managing the Hotel’s Rooms Division operations, including but not limited to Front Line Guest Services (Reception, Concierge, VIP Team and Guest Care), Housekeeping, Pacific Club, Wellness Floor and Spa. If you are a detailed and service-oriented individual, we want you to be part of our growing team.

    Job Responsibilities:

    • Strategically deliver the hotel goals and vision as a member of the Executive Team.
    • Focus on guest service, ensuring the hotel’s service values are embodied within the division and a seamless guest experience is consistently delivered.
    • Build effective relationships with other departments to ensure good communication and support.
    • Demonstrate leadership and management of an efficient and effective operation in which all associates understand the key drivers of the business and are held accountable for their performance.
    • Show high visibility in the division during peak periods of business.
    • Empower, train and coach associates to improve operational and service capabilities.
    • Review divisional Standard Operating Procedures on a regular basis.
    • Conduct evaluation meetings each year with direct reports.
    • Monitor productivity of the division and implement corrective strategies.
    • Utilize performance management processes to identify and celebrate consistently high performance and actively manage sub-standard performance.
    • Actively participate in the recruitment process of associates for the division.
    • Implement the business plan in the division.
    • Apply commercial acumen and a business understanding to drive for results.
    • Strive to achieve the key performance objectives.
    • Develop strategies to increase spa revenue and gym membership.
    • Perform any other tasks that may be assigned.

    Talent Profile

    • Diploma / Bachelor’s degree in hospitality management or equivalent.

    • A minimum of ten years of experience in Rooms Division, with a minimum of five years of experience in managerial roles.

    • Strong knowledge and experience in the front office functions of Opera or equivalent Property Management Systems and other software that is essential in managing Rooms operations and manpower (e.g. StayPlease).

    • Advanced computer literacy and knowledge of Microsoft Office applications.

    • Strong leadership skills with the ability to direct changes.

    • Excellent presentation and communications skills.

    • Strong analytical and problem-solving skills.

    Join our team and be part of an extraordinary journey to provide the pinnacle of luxury and service to our valued guests.

    How to Apply

    Please write in with your detailed resume and email us at careers.ppsin@panpacific.com

    • Only shortlisted candidates will be notified.

    Duty Manager

    21-Aug-2025
    WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD. | 57105 - Singapore
    This job post is more than 31 days old and may no longer be valid.

    WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD.


    Job Description

    As Duty Manager, you are required to provide guest services as well as supervision, direction, and leadership to all Front Office personnel in accordance with the objectives, performance and quality standards.

    Job Descriptions

    • Oversee the lobby operation ensuring that guests are handled quickly and efficiently in all their needs.
    • To provide general management support throughout the hotel at all times by monitoring guest satisfaction, service standard, security, employee activity, physical defects with main focus on front office operation.
    • Co-ordinates with all operations department concerned in order to maintain front office function properly, (defects room, room cleanliness)
    • Ensure that departmental standard, policies, and procedures are maintained.
    • Lead a team to respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
    • Update incident report for any critical incident such as staff / guest injury and damage to hotel properties.
    • Attend to guests’ enquiries, problems, and complaints promptly, efficiently, and courteously to the satisfaction of guests and interest of the Hotel.
    • Check and ensure that the Front Office and public areas are clean, in-order and all operating equipment are in good working order.
    • Conduct and ensures the neat of appearance of all Front Office team.
    • Participate in company's sustainability effort for the environment and being an inclusive employer

    Job Requirements

    • Degree or Diploma in Hospitality Management or other relevant qualification is preferred.
    • Minimum 4 years’ related experience in a full-service hotel or mid-range hotel.
    • Commitment to work rotating shift and any day, including weekends and public holidays.
    • Great communication skills, ability to interact with guests, employees and third parties
    • High attention to details.
    • Ability to multi-task and work efficiently in a fast-paced environment.

    Assistant Restaurant Manager

    21-Aug-2025
    Guzman y Gomez | 57146 - Singapore
    This job post is more than 31 days old and may no longer be valid.

    Guzman y Gomez


    Job Description

    Benefits
    These are just some of the benefits that come with working at GYG:

    ●Sign-up bonus of $2,000
    ●Staff referral programme of $500
    ●Attractive Salary $$
    ●Performance Incentives (quarterly)
    ●Rapid Career Growth
    ●5 days work week and 2 days OFF, 44 hours
    ●Outpatient & Hospitalisation benefits
    ●Staff meals & discounted meals
    ●Various types of leave entitlements
    ●Cultural celebrations – Day of the Dead and Cinco de Mayo (We just love to celebrate everything!!)

    Job Scope

    The Assistant Restaurant Manager is responsible for the overall efficient and effective management and operation of the restaurant in the absence of the Restaurant Manager, including but not limited to operations, people management, customer experience and financial management.
     

    We guarantee you will have lots of fun at work and not a single day is the same!

    Restaurant Manager

    20-Aug-2025
    SIJIMINFU-JUMBO PTE. LTD. | 57129 - Singapore
    This job post is more than 31 days old and may no longer be valid.

    SIJIMINFU-JUMBO PTE. LTD.


    Job Description

    JOB RESPONSIBILITIES:

    • Responsible for the profit & loss of the restaurant and implement appropriate cost control measures
    • Manage the restaurant’s budget and forecasts to meet or exceed management expectations
    • Maximize profitability of the restaurant by increasing turnover (revenues and covers) as a first priority and controlling costs as a second priority
    • Oversee the daily operations of the restaurant
    • Maintain and improve the overall performance of the restaurant on a regular basis including cost analysis and monitoring of processes
    • Supervise food and operational safety to ensure a comfortable environment for the customers
    • Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy
    • Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
    • Control labour through effective manpower scheduling and monitor leave of staff
    • Actively involved in hiring process by identifying and selecting candidates for junior positions
    • Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to termination of employment
    • Manage, supervise and groom a team of supervisors and service staff to ensure maximum utilization of manpower allocated
    • Handle all restaurant administrative duties
    • Any other jobs or duties assigned by the Area Manager from time to time

    JOB SPECIFICATIONS:

    • Minimum of 6 years management experience in Food & Beverage industry
    • Possess sound leadership qualities and ability to manage service staff
    • Excellent communication & interpersonal skills; able to build lasting relationships with guests.
    • Possess good organizational and management skills; able to lead and inspire staff

    Outlet Manager

    1-Jun-2025
    THE 11TH STREET FISH SOUP PTE. LTD. | 55870 - Singapore
    This job post is more than 31 days old and may no longer be valid.

    THE 11TH STREET FISH SOUP PTE. LTD.


    Job Description

    The overall scope of the incumbent includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent to encourage sales and maximize guest satisfaction.

    OVERALL OBJECTIVES

    • Recommend, take order, and serving customers
    • Answer customer questions and handle customer requests in a polite and efficient manner
    • Connecting with customers to build a loyal customer base
    • Inventory monitoring and waste management and reduction
    • Cashiering duties, outlet opening and closing procedures
    • Do routine cleaning and maintain cleanliness of workstation
    • Follow food and beverage safety and hygiene policies and procedures
    • Lead the service and act as a role model to the team
    • Other ad-hoc duties

    REQUIREMENTS

    • Warm, pleasant, friendly and confident, with good interpersonal skills
    • Ideally you will have at least 1 year in a similar role within a restaurant/cafe environment
    • Knowledge of Health and Safety rules and procedures

    Summary of role requirements:

    • Looking for candidates available to work shift work
    • 1 year of relevant work experience required for this role
    • Good atittude and positive mindset

    Night Manager / Duty Manager25089073

    31-May-2025
    JW Marriott Hotel Singapore South Beach | 55842 - Singapore
    This job post is more than 31 days old and may no longer be valid.

    JW Marriott Hotel Singapore South Beach


    Job Description

    POSITION SUMMARY

    Cultivate enriching experiences for our guests throughout the many touch points of their journey. The Front Desk Manager / Night Manager owns their space as a social director, a master curator, an innovator and a relationship builder. They are responsible for sensing and delivering on our guests’ expectations and leaving them with a lasting impression that will keep them coming back again and again. The style and warm nature of the Front Desk Manager epitomizes the level of service expected from the brand and inspires fellow associates to serve guests in the same way. The role accommodates and adjusts to atypical requests without getting flustered; he/she moves about the public space to deliver service that fulfills our guests’ desire to enrich their passions. All of this focus is to help drive stellar financial performance, guest satisfaction, and employee engagement. 

    • Manages day-to-day operations, promoting quality product that meets standards and meeting the expectations of the customers on a daily basis.
    • Develops specific goals and plans to prioritize, organize, and accomplish work.
    • Handles complaints, settles disputes, and resolves grievances and conflicts, or otherwise negotiates with others.
    • Supervises staffing levels to provide the proper level of guest service and deliver on operational needs and financial objectives.
    • Verifies that regular on-going communication is happening with employees to create awareness of business objectives and communicates expectations, recognizes performance, and produces desired results.
    • Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.
    • Demonstrates a deep understanding of the brand and a passion for delivering on brand values that is contagious and inspiring.
    • Helps others build their knowledge and expertise on target customers and how to successfully execute both brand and operational standards.
    • Guides employees to provide exceptional service that produces high levels of guest satisfaction consistently and effectively.
    • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision-making; demonstrates honesty/integrity; leads by example.
    • Encourages and building mutual trust, respect, and cooperation among team members.
    • Serves as a role model to demonstrate appropriate behaviors.
    • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
    • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
    • Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.
    • Required to work Night Shift

    PREFERRED QUALIFICATIONS

    Education: High school diploma or G.E.D. equivalent.

    Related Work Experience: At least 1 year of related work experience.

    Supervisory Experience: No supervisory experience.

    License or Certification: None

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    Assistant Front Office Manager25089077

    31-May-2025
    JW Marriott Hotel Singapore South Beach | 55844 - Singapore
    This job post is more than 31 days old and may no longer be valid.

    JW Marriott Hotel Singapore South Beach


    Job Description

    JOB SUMMARY

    Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door, Concierge and Guest Services/Front Desk.  Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

    Supporting Management of Front Desk Team 

    • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
    • Encourages and builds mutual trust, respect, and cooperation among team members.
    • Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
    • Ensures employee recognition is taking place on all shifts.
    • Establishes and maintains open, collaborative relationships with employees.

    Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals

    • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
    • Develops specific goals and plans to prioritize, organize, and accomplish your work.
    • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
    • Strives to improve service performance.
    • Collaborates with the Front Office Manager on ways to continually improve departmental service.
    • Communicates a clear and consistent message regarding the Front Office goals to produce desired results.
    • Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.
    • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

    Ensuring Exceptional Customer Service 

    • Provides services that are above and beyond for customer satisfaction and retention.
    • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
    • Serves as a role model to demonstrate appropriate behaviors.
    • Sets a positive example for guest relations.
    • Displays outstanding hospitality skills.
    • Empowers employees to provide excellent customer service.
    • Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
    • Provides feedback to employees based on observation of service behaviors.
    • Handles guest problems and complaints effectively.
    • Interacts with guests to obtain feedback on product quality and service levels.

    Managing Projects and Policies

    • Implements the customer recognition/service program, communicating and ensuring the process.
    • Ensures compliance with all Front Office policies, standards and procedures.
    • Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

    Education and Experience

    • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

    OR

    • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    Duty Manager

    29-May-2025
    THE OUTPOST HOTEL SENTOSA | 55720 - Singapore
    This job post is more than 31 days old and may no longer be valid.

    THE OUTPOST HOTEL SENTOSA


    Job Description

    Responsibilities:

    • Direct and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments
    • Responsible for the proper, efficient and profitable functioning of the hotel
    • Ensure guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy
    • Assist in checking in/out of guests. Assist to inspect rooms assigned to VIPs before their arrival. Meet and escort them to their rooms
    • Check logbook for messages and follow-up actions upon commencement of shift. Check housekeeping discrepancy report; report any variance and take corrective actions
    • Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue

    Requirements:

    • Diploma in any field, preferrably in Hospitality
    • At least 4 years of experience in a similar capacity in hospitality industry
    • Team player with positive attitude, enthusiasm and initiative
    • Knowledge in Opera System
    • Ability to lead team and drive results

    (Up to $5,000) Hostess / Guest Relation / Host / Reservation Manager

    29-May-2025
    ANYTIME SING PTE. LTD. | 55731 - Singapore
    This job post is more than 31 days old and may no longer be valid.

    ANYTIME SING PTE. LTD.


    Job Description

    Job Title: Hostess / Guest Relation Manager

    Location: Town

    Job Type: Full-time

    Job Summary: We are looking for a friendly and professional Hostess to join our team. The ideal candidate will have excellent customer service skills and a welcoming demeanor. As the first point of contact for our guests, the Hostess will be responsible for greeting and seating guests, managing reservations, and ensuring a positive dining experience.

    Key Responsibilities:

    • Greet guests as they enter and thank them as they leave.
    • Manage reservations and seating arrangements.
    • Escort guests to their tables and provide menus.
    • Maintain a clean and organized front-of-house area.
    • Answer phone calls and respond to guest inquiries.
    • Coordinate with the waitstaff to ensure efficient service.
    • Handle guest complaints and provide solutions in a professional manner.
    • Assist with other tasks as needed to ensure smooth operations.

    Qualifications:

    • Previous experience as a Hostess or in a customer service role.
    • Excellent communication and interpersonal skills.
    • Friendly and outgoing personality.
    • Ability to multitask and work in a fast-paced environment.
    • Strong organizational skills.
    • Professional appearance and demeanor.
    • Knowledge of reservation management systems is a plus.

    Benefits:

    • Competitive salary
    • Health insurance
    • Paid time off
    • Employee discounts.
    • Opportunities for career growth and development.

    How to Apply: Please submit your resume and a cover letter detailing your experience and why you would be a great fit for our team to Lexgin23@gmail.com

    Duty Manager

    28-May-2025
    THE OUTPOST HOTEL SENTOSA | 55647 - Singapore
    This job post is more than 31 days old and may no longer be valid.

    THE OUTPOST HOTEL SENTOSA


    Job Description

    Responsibilities:

    • Direct and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments
    • Responsible for the proper, efficient and profitable functioning of the hotel
    • Ensure guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy
    • Assist in checking in/out of guests. Assist to inspect rooms assigned to VIPs before their arrival. Meet and escort them to their rooms
    • Check logbook for messages and follow-up actions upon commencement of shift. Check housekeeping discrepancy report; report any variance and take corrective actions
    • Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue

    Requirements:

    • Diploma in any field, preferrably in Hospitality
    • At least 4 years of experience in a similar capacity in hospitality industry
    • Team player with positive attitude, enthusiasm and initiative
    • Knowledge in Opera System
    • Ability to lead team and drive results

    Hotel Housekeeper

    28-May-2025
    HIEFF SERVICES PTE. LTD. | 55672 - Singapore
    This job post is more than 31 days old and may no longer be valid.

    HIEFF SERVICES PTE. LTD.


    Job Description

    · Monthly Salary Basic salary with OT pays.

    · Performance Attendance Allowance provided

    · Housing allowance provided

    · Meals provided.

    · $7.00 for each extra room performed on normal workday (after set target is achieved), off day and Public Holiday.

    · Four off day per month.

    · Total: S$2000 to S$5000/mth

    Job Description (Housekeeper):

    RESPONSIBILITY

    Employees are required to go on-job training according to company business activities; Employees are not allowed to choose job scope. Employees must have initiative and be able to work independently in the shortest possible time.

    SCOPE OF WORK

    Scope of employee includes but not limited to Indoor cleaning, outdoor cleaning and housekeeping related work as follows:

    · Ensures trolley is fully stocked with clean linen and supplies.

    · Cleans all rooms as assigned by senior housekeeper, which includes occupied, vacant ready, vacant dirty or vacant maintenance rooms.

    · Ensures correct use of tools and equipment.

    · Turns in all lost and found items to housekeeping office immediately.

    · Carries out thorough cleaning or project works when assigned.

    · Reports all missing, damage or defects in guest rooms.

    · Ensure all entries made in Room attendant’s report are accurate.

    · Reports all room status discrepancies to housekeeping office.

    · Ensures all equipment and supplies are cleaned and stored properly at the end of every shift.

    · Responsible for cleanliness of guest corridor, lift landing and pantries.

    · Responsible for all keys issued by senior housekeepers and then return in good condition at end of each shift.

    · Reports any suspicious characters on guest floors.

    · Runs errands on guest requests.

    · Notifies guest laundry parcel for collection.

    · Performs turn down service.

    · Any other duties as may be assigned from time to time.

    · Duties

    You are required to clean a minimum number of 18 rooms within your shift in a Working Day (called “Room Credit”).

    · Assignment

    Must accept any locations which Carexus assigned to me.

    · Appearance and Cleanliness

    Must always maintain a clean-cut during employment (Male short hair with no beard)

    On the Job Training (OJT)

    That will be a 5-day training conducted by senior housekeeper.

    (Up to $5,000) Central/Town Kitchen / Restaurant Executive Chef / Sous Chef

    28-May-2025
    ANYTIME SING PTE. LTD. | 55679 - Singapore
    This job post is more than 31 days old and may no longer be valid.

    ANYTIME SING PTE. LTD.


    Job Description

    Job Title: Chef / Cook

    Location: Town

    Salary: $4000 - $4500 per month

    Job Type: Full-time

    About Us: Newly Opened Restaurant in Town

    Job Summary: We are seeking a creative and experienced Chef to join our team. The ideal candidate will have a passion for culinary arts, with the ability to create innovative and delicious food. The Kitchen Chef will be responsible for overseeing the Kitchen operations, ensuring high-quality food, and maintaining a clean and organized kitchen space.

    Key Responsibilities:

    • Develop and create unique recipes and snacks.
    • Manage kitchen inventory and order supplies as needed.
    • Supervise serving staff.
    • Ensure compliance with health and safety regulations.
    • Maintain a clean and organized kitchen area.
    • Collaborate with the operation team to create food and drink pairings.

    Qualifications:

    • Proven experience as a Kitchen Chef or similar role.
    • Strong knowledge of culinary techniques.
    • Excellent leadership and communication skills.
    • Ability to work in a fast-paced environment.
    • Creative and innovative mindset.
    • Knowledge of food, health and safety regulations.
    • Ability to manage inventory and control costs.

    Benefits:

    • Competitive salary ($4000 - $4500 per month).
    • Health insurance.
    • Paid time off.
    • Opportunities for professional development.
    • Employee discounts.

    How to Apply: Please submit your resume and a cover letter detailing your experience and why you would be a great fit for our team to lexgin23@gmail.com

    Operation Assistant Manager - Housekeeping

    27-May-2025
    Infinix Hospitality Management Pte. Ltd. | 55676 - Singapore
    This job post is more than 31 days old and may no longer be valid.

    Infinix Hospitality Management Pte. Ltd.


    Job Description

    Responsibilities:

    1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

    2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

    3. Ensure all daily and periodic cleaning works are carried out as per schedule

    4. Attend to complaints and ensure customers' satisfaction

    5. Check on staff punctuality and discipline

    6. Any other duties assigned by Superiors and Clients

    Requirements:

    1. Able to work midnight shift

    2. Able to work OT including weekends and public holidays.

    3. Able to work in islandwide locations, and able to go to multiple locations daily.

    4. Excellent customer service skills and able to interact well with clients

    5. At least 1 year’s experience in similar role in hotel sector

    OPERATION MANAGER - HOUSEKEEPING

    27-May-2025
    Infinix Hospitality Management Pte. Ltd. | 55735 - Singapore
    This job post is more than 31 days old and may no longer be valid.

    Infinix Hospitality Management Pte. Ltd.


    Job Description

    Job Description & Requirements

    Responsibilities:

    1. To Oversee daily operation and activity for Hotel department

    2. Liase with director on planning and execution of tasks/projects

    3. Liase with HR Department for manpowper planning and if required conduct interview.

    4. Assist HR & Director to develop and improve KPI’s

    5. Act as a communication conduct between management and staff.

    6. Resolve conflicts and mediate disputes between employees.

    7. Attend to complaints and ensure customers' satisfaction

    8. Any other duties assigned by directors

    Requirements:

    1. Able to work in islandwide locations, and able to go to multiple locations daily.

    2. Able to work OT including weekends and public holidays.

    3. Atleast 2-3 years’s of relevant experience

    4. Excellent interpersonal skills

    RESTAURANT MANAGER

    26-May-2025
    WARUNG M NASIR F&B PTE. LTD. | 55570 - Singapore
    This job post is more than 31 days old and may no longer be valid.

    WARUNG M NASIR F&B PTE. LTD.


    Job Description

    1. Hospitality Leadership
    2. Managing Financial Budgets & Monitoring Costs
    3. Maintaining Financial Records & Reports
    4. Hiring & Training Staff
    5. Rostering Staff
    6. Handling Employee Issues & Conflicts
    7. Ensuring Customer Satisfaction & Building Customer Relationships
    8. Planning Menus, Pricing & Maintaining Food Quality
    9. Managing Inventory & Ordering Supplies
    10. Maintaining Environmental, Food Safety & Sanitation Practice

    Duty Manager / Night Duty Manager - The Singapore EDITION25085854

    26-May-2025
    The Singapore EDITION | 55598 - Singapore
    This job post is more than 31 days old and may no longer be valid.

    The Singapore EDITION


    Job Description

    POSITION SUMMARY

    Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.

    Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

    PREFERRED QUALIFICATIONS

    Education: High school diploma or G.E.D. equivalent.

    Related Work Experience: At least 1 year of related work experience.

    Supervisory Experience: At least 1 year of supervisory experience.

    License or Certification: None

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.

     
    But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.

     
    We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    MANAGER

    26-May-2025
    A.LOM PTE. LTD. | 55550 - Singapore
    This job post is more than 31 days old and may no longer be valid.

    A.LOM PTE. LTD.


    Job Description

    Job Description:

    • Assist customers to place order
    • Serve food to customers and clean tables after customers have finished their meals
    • Comfortable in speaking to customers and explaining menu to customers
    • Cook bbq for customers
    • Ensure premises is clean and neat at all times
    • Receive calls from customers and manage reservation.

    Key Qualification:

    • Work experience in F&B
    • Friendly and passionate
    • Oriented toward serving others and helping customers
    • Able to work under stress during peak hours
    • Preferred: work experience in Korean bbq restaurants

    Entertainment Manager

    25-May-2025
    SL06-48 PTE. LTD. | 55534 - Singapore
    This job post is more than 31 days old and may no longer be valid.

    SL06-48 PTE. LTD.


    Job Description

    Job Description:

    We are seeking a personable and attentive Guest Relations Manager to ensure our club guests receive exceptional service and a memorable experience. You will manage guest communications, resolve issues, and coordinate with various departments to exceed customer expectations.

    Key Responsibilities:

    • Welcome and engage with guests, ensuring they feel valued and attended to
    • Manage guest inquiries, feedback, and complaints professionally and promptly
    • Develop and maintain strong relationships with regular and VIP guests
    • Coordinate with event, service, and operations teams to deliver seamless guest experiences
    • Monitor guest satisfaction and implement improvements as needed
    • Train and supervise guest relations staff, promoting excellent service standards
    • Handle special requests and manage guest loyalty programs

    Requirements:

    • Proven experience in guest relations or customer service management, preferably in hospitality or entertainment
    • Strong interpersonal and communication skills
    • Ability to handle difficult situations calmly and diplomatically
    • Excellent organizational and leadership abilities
    • Passionate about delivering outstanding customer experiences

    Restaurant Manager

    24-May-2025
    SIJIMINFU-JUMBO PTE. LTD. | 55552 - Singapore
    This job post is more than 31 days old and may no longer be valid.

    SIJIMINFU-JUMBO PTE. LTD.


    Job Description

    JOB RESPONSIBILITIES:

    • Responsible for the profit & loss of the restaurant and implement appropriate cost control measures
    • Manage the restaurant’s budget and forecasts to meet or exceed management expectations
    • Maximize profitability of the restaurant by increasing turnover (revenues and covers) as a first priority and controlling costs as a second priority
    • Oversee the daily operations of the restaurant
    • Maintain and improve the overall performance of the restaurant on a regular basis including cost analysis and monitoring of processes
    • Supervise food and operational safety to ensure a comfortable environment for the customers
    • Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy
    • Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
    • Control labour through effective manpower scheduling and monitor leave of staff
    • Actively involved in hiring process by identifying and selecting candidates for junior positions
    • Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to termination of employment
    • Manage, supervise and groom a team of supervisors and service staff to ensure maximum utilization of manpower allocated
    • Handle all restaurant administrative duties
    • Any other jobs or duties assigned by the Area Manager from time to time

    JOB SPECIFICATIONS:

    • Minimum of 6 years management experience in Food & Beverage industry
    • Possess sound leadership qualities and ability to manage service staff
    • Excellent communication & interpersonal skills; able to build lasting relationships with guests.
    • Possess good organizational and management skills; able to lead and inspire staff

    Housekeeper

    23-May-2025
    OASIA RESORT SENTOSA | 55565 - Singapore
    This job post is more than 31 days old and may no longer be valid.

    OASIA RESORT SENTOSA


    Job Description

    Responsibilities

    1. Supervise the duties of chambermaids and to ensure that they carry out an orderly housekeeping work as well as maintain the general cleanliness of the houses/ apartments and common areas in accordance with the standard work requirements.
    2. Conduct thorough checks on the condition of fixtures and fittings and building components within apartments prior to check-in and after check-out, and initiate action on any defective or missing items for replacement.
    3. Attend to complaints and requests from tenants expeditiously, ensuring good customer service at all times.
    4. Monitor staff working schedules to ensure adequate manning, supplies and equipment for staff to carry out their duties.
    5. Prepare and maintain inventory list of all assets within each assigned leasing houses/ apartment, including all additions and disposals of such assets.
    6. Ensure that joint inspections are carried out with prospective tenants concerned during check-in and check-out to verify on the status of items within apartments which are likely to give rise to disputes.
    7. Recommend solutions for operational problems in work schedules, personnel utilization and other non-scheduled jobs.
    8. Recommend procedures and policies for housekeeping operations to keep abreast of current standards and procedures.
    9. Train employees in proper housekeeping procedures and appropriate performance of duties.
    10. Evaluate and make recommendations concerning cleaning products and equipments, order and maintain sufficient inventory of housekeeping supplies and equipment.
    11. Perform other related duties which may be assigned to you by the Management from time to time. You may also be assigned to other projects at the discretion of the Management.
    12. Work closely with the supervisor and provide courteous services to guests and responds efficiently and tactfully to guests’ complaints, requests and enquiries.
    13. Update daily VIP, CIP and Special Attention guests expected arrival lists.
    14. Liaise closely with Concierge, Reception, Bell Counter and Front Office Cashier on guests’ arrival and departure.
    15. Establish contacts with house guests/ long staying guests and renders assistance when necessary.
    16. Maintain and update particulars of VIP and CIP guests into the in-house computer.
    17. To be well versed and updated on all tourists related information.
    18. Requisite and keep stock of promotional materials for daily operations.
    19. Attend meetings and training whenever required.
    20. Undertake any other duties as may be assigned by his/her superiors diligently and professionally.
    • Aware of all room categories.
    • Comply with hotel security, fire regulations and Workplace Safety and Health guideline.
    • Assist in controlling expenses by the housekeeping department.
    • Co-ordinate with vendors e.g.: Pest Control, Laundry services and other outsource services.
    • Prepare store requisition, purchase others supplies and equipment, also monitor par stock on all housekeeping guest supplies and linens.
    • Ensure guest rooms are properly secured and proper key control procedures are utilized by the housekeeping staff.
    • Schedule periodic works with outsource cleaning

    Requirements

    • GCE O-Levels or equivalent
    • At least 2 years of supervisory experience in Hotel Housekeeping
    • Proactive, meticulous and able to perform strenuous activities and handle heavy load

    Duty Manager

    23-May-2025
    Sofitel Singapore Sentosa Resort and Spa | 55544 - Singapore
    This job post is more than 31 days old and may no longer be valid.

    Sofitel Singapore Sentosa Resort and Spa


    Job Description

    Sofitel and its Ambassadors

    The Sofitel brand is based on three core values guaranteed by each employee every day:A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.Through their actions and know-how, the Men and Women that are the creators of Sofitel’s luxury, offer clients a highly personalised service. By transforming every detail into a unique moment of pure comfort and elegance, they create and nurture a relationship with their guests.The Sofitel values are also at the heart of the communication between employees. It is the legacy received and transmitted by all those involved in the brand to guarantee the continuity of the Sofitel spirit in the hotels and headquarters. You must have a passion for excellence, and a can do attitude in order to be considered for this role.

    Job Description

    MAIN DUTIES:

    Position Requirements: Effectively manage the Hotel’s trading. He/ She will be responsible for the smooth and efficient running of the hotel’s operation, whilst ensuring maximum guest satisfaction and the safety and the security of the property.

    Representative of the Senior Management:

    • The Duty Manager will be the first to be called if a guest is looking for a member of the management team. In dealing with different situations, the Duty Manager must ensure that they use tact and diplomacy to rectify quickly the situation, reaching the guest satisfaction but as well respecting the procedures and organization of Sofitel Sentosa Singapore.
    • Maintain an accurate record in the Duty Manager's logbook of items and incidents which may be of concern to the management and/or which may requires further attentions.

    Lobby Co-ordination:

    • The first assignment & main area of work of the Duty Manager is the Lobby, when the Duty Manager is not away to do a specific mission, he/she will spend all his/her time in the lobby to co-ordinate the overall lobby activity and will be dynamic in guest relationships.
    • Leader of the Communication: The Duty Manager is a leader of the Front Office communication and will be active in the following tasks:
    • The Duty Manager will join daily the Front Office Manager briefing & weekly the Front Office Meeting to bring with dynamism and initiatives all the questions, case studies & new ideas to be considered and discussed.
    • The Duty Manager will be very active giving full information & updates to all the Front Office staff. During the absence of the Front Office Manager, The Briefing will be conducted by the Duty Manager.
    • All incidents must be recorded in the Duty Manager Logbook. Front Office Manager to be contacted in case of any emergency.
    • Ensure the overall co-ordination of the Front Office Operations and to assist all sections of the Front Office department.

    Supervision & Controls:

    • Responsible to keep all Front Office Standards and Procedures in line with Sofitel Sentosa Singapore Policies.
    • Ensure the proper follow up of the room requests & co-ordination with housekeeping regarding the priorities in room cleaning.
    • Ensure that the End of Day is completed correctly and that the number of "No Show", "Rooms Occupied", “Complimentary” and "House Use" are accurate. The Duty Manager to supervise the accuracy of the daily financial reports issued by Front Office.
    • Ensure that all Front Office areas are clear, clean & tidy at all times.
    • Ensure all Front Office Standards and Procedures in line with the hotel policies
    • Ensure the safety and security of the property and the smooth and efficient running of the Hotel's operation.
    • Provide supervision and support to the Front Office team and other departments when required.
    • Ensure department policies and procedures are understood by all employees and observed in tasks performed.
    • Ensure effective communication of new and updated information regarding policies, rates and general hotel information.
    • Room controller, making sure that the rooms are allocated accurately and correctly.

    Responsibility in terms of security:

    • Report to security any suspicious behaviour, luggage and altercations. All incidents must be recorded in the Duty Manager’s Logbook.

    Requirements

    • Diploma in Tourism / Hospitality Management
    • Minimum 2 to 4 years related experience in Front Office
    • Able to work shift, including weekends and public holidays
    • Excellent reading, writing and oral proficiency in English language
    • Proficient in Microsoft Office Applications
    • Knowledge in Opera System is advantageous

    Sr Manager

    22-May-2025
    National Healthcare Group Corporate Office (HQ) | 55434 - Singapore
    This job post is more than 31 days old and may no longer be valid.

    National Healthcare Group Corporate Office (HQ)


    Job Description

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    Junior Sous Chef - The SIngapore EDITION25083482

    22-May-2025
    The Singapore EDITION | 55445 - Singapore
    This job post is more than 31 days old and may no longer be valid.

    The Singapore EDITION


    Job Description

    POSITION SUMMARY

    Supervise and coordinate activities of cooks and workers. Determine how food should be presented and create decorative food displays. Ensure proper portion, arrangement, and food garnish to be served. Monitor the quantity of food that is prepared. Inform Food & Beverage service staff of menu specials and out of stock menu items. Prepare special meals or substitute items. Assist cooks and kitchen staff with various tasks. Provide cooks with needed items. Monitor stock of kitchen supplies and food. Maintain kitchen logs for food safety program and food products. Ensure the quality of the food items and notify manager if a product does not meet specifications.

    Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

    PREFERRED QUALIFICATION

    Education: Technical, Trade, or Vocational School Degree.

    Related Work Experience: 4 to 6 years of related work experience.

    Supervisory Experience: At least 2 years of supervisory experience.

    License or Certification: None

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.

     
    But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.

     
    We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    Duty Manager

    21-May-2025
    Accor Asia Corporate Offices | 55338 - Singapore
    This job post is more than 31 days old and may no longer be valid.

    Accor Asia Corporate Offices


    Job Description


    Company Description

    Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director!

    These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price. 

    More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy.

    Whatever your role, we're all here to make the customer experience as unforgettable as possible. 

    Our mission: to bring little moments of happiness to people.

    Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience.

    Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021.

    ------------------------------ 

    Our commitment to diversity and inclusion: 

    Mama is an inclusive company, and our ambition is to recruit and promote diverse talent. Our advertisements are gender-neutral, so the masculine gender is used here to lighten the text. 

    Job Description

    Are you ready to make sure our guest has a memorable experience at Mama Shelter Singapore? We’re thrilled to invite you to be part of our vibrant and warm Gang as a Duty Manager! 🌟🧑‍💼. You’ll be the centerpiece of the Reception team. Your job is to ensure that everything runs smoothly, that our guests are looked after from check-in to check-out, and that the Mama Vibe stays at its best – even in the middle of the night. 🌜

    THE MISSION?

    • Brief the team, share the news that matters, and pass on your positive energy. 💥
    • Oversee Reception operations (and sometimes save the day like a real superhero on shift for our guests 🦸).
    • Being the ear 👂 and the smile 👄 for our customers – even when they have forgotten their good mood at home. 🤭
    • Checking, adjusting and anticipating 📚: occupancy rates, invoices, upgrades, complaints…you’ll handle it all with rigour and good humour. 😄
    • Coordinating with other departments from Finance to Kitchen. ⚖️
    • Ensuring the safety and tranquillity 💤 of the Mama, day and night. 😴
    • Inspiring your team and passing on the right vibe (and reflexes). 🪫

    If you’re passionate about guest satisfaction, team spirit, and keeping operations smooth and seamless, we want to hear from you! Join us in making Mama Shelter Singapore a place where every guest feels truly cared for – like home, but with a twist. ✨💘

    Let’s create unforgettable moments together! 🎊✨

    Qualifications

    MADE FOR YOU? ONLY IF…

    • You’re the pro in tough situations: Always one step ahead, you stay calm and make the right call when things get tricky. 💪
    • You’re as real as it gets: Integrity and professionalism are your middle names, and you always keep it 100% honest. 🌟
    • Transparency is your thing: Your motives, methods, and goals are clear as day. No smoke and mirrors here! 🔍
    • You own your oops moments: Mistakes happen – you own them, learn from them, and help the team avoid them next time. 🙌
    • Business with a heart: You believe in doing things right, with honesty and fairness. No shortcuts. ⚖️
    • You keep secrets safe: Confidentiality is your superpower. Sensitive info stays in the vault. 🗝️

    YOUR LITTLE EXTRAS:

    • You always follow through: When you commit, you deliver. Every time. 🚀
    • Team player (and solo star): Whether you’re working with the squad or flying solo, you nail it. 👥🌟
    • Your vibe is positive & approachable: You’ve got that energy that lifts the room, for both your colleagues and guests. 😊
    • You know your people: You take the time to get to know your teammates and our guests. Relationships matter. 💬
    • You’ve got everyone’s back: We’re all in this together – one big family making magic happen. 🤝✨

    Additional Information

    We’re sure you know the beat🎶:

    1st verse: We set up a first telephone interview with our HR if your application moves to our rhythm.
    Chorus: After the successful telephone interview, we will see you at Mama, be ready!
    (chorus x2 depending on the position)
    Last verse: Mama won’t leave you wondering; you will have an answer from us whatever the outcome.

    FOOD AND BEVERAGE (F&B) MANAGER

    21-May-2025
    TASTY RICE PTE. LTD. | 55340 - Singapore
    This job post is more than 31 days old and may no longer be valid.

    TASTY RICE PTE. LTD.


    Job Description



    Key Responsibilities:

    • Guest Service: Greet and welcome guests, take orders, and provide menu recommendations.
    • Order Management: Accurately enter orders into the system, relay them to the kitchen and bar staff, and monitor food and beverage delivery.
    • Dining Room Maintenance: Set up and maintain a clean and organized dining area, including tables, chairs, and condiments.
    • Knowledge of Menu: Stay informed about menu items, specials, and promotions to effectively assist guests and answer questions.
    • Team Collaboration: Work closely with kitchen and bar staff to ensure smooth operations and guest satisfaction.
    • Health & Safety Compliance: Adhere to food safety and sanitation standards, ensuring a safe environment for both guests and staff.
    • Problem Solving: Address guest concerns or complaints promptly and professionally, escalating issues as needed.
    Qualifications:
    • Good communication and interpersonal skills.
    • Ability to work well under pressure and in a team environment.
    • Independent

    Assistant Restaurant Manager

    21-May-2025
    Paulaner Brauhaus Singapore | 55342 - Singapore
    This job post is more than 31 days old and may no longer be valid.

    Paulaner Brauhaus Singapore


    Job Description

    We're looking for a Restaurant Manager for our service crew

    The Paulaner Brauhaus Singapore family is growing and looking for new members with all backgrounds and experience to join our diverse family.

    We are the Asian flagship store of the Paulaner brewery and offer a wide range of premium quality beers and typical dishes from Bavaria in an authentic environment.

    What can we offer you?

    Exciting international environment

    Opportunities for individual development

    Competitive salary with AWS (13th month salary), bonus

    Training & great career opportunities

    Meals, Uniform, Transport provided

    44hours/5days/week, Annual leave

    25% staff discount

    You are:

    Experienced with highest level of professionalism
    Able to work under pressure
    Passionate of your work to offer the best possible service
    English speaking with minimum Secondary School Education

    Candidates who require work pass need not apply, unfortunately, there's no quota available

    Your responsibilities:

    Perform all duties in accordance to SOP/Management

    Serving of food and beverages

    Take orders and advise on menu items as well as the latest promotions

    Maintain cleanliness of work area and tables

    Check guest satisfaction and attend to requests and inquiries
    Train and develop staff, conducts daily pre-shift briefings to employees, scheduling

    Come over to our booth to pass us your CV or you could forward to info@paulaner-brauhaus-singapore.com. We will contact shortlisted candidates only, thank you for your understanding.

    Prost,

    Paulaner Bräuhaus Singapore

    Page 39 of 40 in Management Jobs in Singapore

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