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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Elitez Pte Ltd

Established since 2010, Elitez Pte Ltd is a strategic partner in operational projects, general recruitment and payroll management. With the single-minded focus by our founding team, we emerged as a market leader within the FMCG manpower sphere in 2013. There-on, we evolve ourselves to be a strategic partner in managing service-driven outsourced manpower teams.

Job Description

🚀 About the Role

We are looking for a capable and hands-on Assistant Executive Housekeeper to support the management of housekeeping operations. This role plays a key part in maintaining high cleanliness standards, managing teams, and ensuring smooth day-to-day operations across guest rooms and public areas.

🔧 Key Responsibilities

• Oversee housekeeping operations across guest floors, public areas, laundry, and linen rooms

• Lead daily briefings and regular team meetings to ensure operational alignment

• Manage guest feedback and resolve issues promptly and professionally

• Ensure compliance with hygiene, grooming, and service standards

• Supervise and guide housekeeping staff to maintain quality standards

• Coordinate closely with Front Office and Maintenance teams

• Support recruitment, training, and performance evaluation of team members

• Assist in budgeting, inventory management, and contract administration

• Ensure proper handling of lost & found items and department assets

• Support safety initiatives including fire warden duties and emergency preparedness

✅ Requirements

• Diploma or equivalent qualification

• Minimum 3–5 years of relevant experience in hotel housekeeping

• Prior supervisory or leadership experience is an advantage

• Strong organizational and team management skills

• Good communication and interpersonal abilities

• Able to work independently and in a team environment

• Able to start within short notice is an advantage

By submitting an application or your resume, you are deemed to have consented to Elitez Pte Ltd collecting, using, and disclosing your personal data for the purpose stated in our privacy notice (www.elitez.asia/privacy-policy). You acknowledge that you have read, understood and agree with the terms in our privacy notice.

Adrian Chan| EA Personnel No: R2199063

Elitez Pte Ltd | EA License No: 16C8004

Resorts World at Sentosa Pte Ltd

Resorts World Sentosa (RWS) is Asia’s premium lifestyle destination resort located on Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, Singapore Oceanarium and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are seven unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS has been named “Best Integrated Resort” since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific’s travel industry.

Job Description

Job Summary

The Sous Chef, Cold Kitchen (Garde Manger) is responsible for overseeing cold kitchen operations, ensuring consistency, quality, and efficiency across all outlets. This role supports the central production kitchen by managing the preparation of cold dishes, including salads, appetizers, cold cuts, dressings, and plated cold items. This role focuses on standardization, cost control, and compliance with food safety regulations while maintaining high presentation standards.

Key Responsibilities

Production & Operations Management

• Oversee daily cold kitchen operations to support multiple outlets and service points.

• Ensure consistency in recipes, taste, portioning, and presentation across all dishes.

• Plan and manage preparation schedules to meet operational demand and service timelines.

• Optimize workflow and manpower deployment to ensure efficiency during service and production.

Cold Kitchen Expertise (Garde Manger)

• Supervise the preparation of cold dishes, including salads, canapés, cold appetizers, dressings, sauces, and charcuterie.

• Ensure high standards in plating, freshness, and visual presentation.

• Standardize recipes, preparation methods, and portioning across all outlets.

• Support menu development and R&D initiatives for new cold dishes and seasonal offerings.

• Good understanding of global culinary trends and ingredients, with the ability to apply them in cold kitchen menu development and presentation.

Cost Control & Inventory Management

• Monitor food cost, wastage, and yield within the cold kitchen.

• Oversee procurement, inventory control, and proper storage of perishable items.

• Ensure effective stock rotation (FIFO) and minimize spoilage.

Compliance & Food Safety

• Ensure strict adherence to HACCP, SFA regulations, and food safety standards.

• Maintain cleanliness, hygiene, and audit readiness within the cold kitchen.

• Conduct regular checks on food quality, storage temperatures, and sanitation practices.

Team Leadership & Development

• Lead and manage cold kitchen staff, ensuring smooth daily operations.

• Train and develop team members on cold kitchen techniques, plating standards, and SOPs.

• Foster teamwork, discipline, and accountability within the team.

Requirements

• Certificate or Diploma in Culinary Arts or equivalent.

• Minimum 5–7 years of experience in Western cuisine, with strong exposure to cold kitchen / garde manger operations.

• Experience in hotel, integrated resort, or high-volume multi-outlet environments preferred.

• Strong knowledge of cold food preparation, plating, and presentation standards.

• Experience in production planning and kitchen workflow optimization.

• Strong knowledge of HACCP and food safety standards.

Resorts World at Sentosa Pte Ltd

Resorts World Sentosa (RWS) is Asia’s premium lifestyle destination resort located on Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, Singapore Oceanarium and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are seven unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS has been named “Best Integrated Resort” since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific’s travel industry.

Job Description

Job Summary
The Chef de Cuisine, Western Cuisine is responsible for leading the day-to-day operations of the Western kitchen within a large-scale, multi-outlet hospitality environment. This role oversees high-volume production across restaurants, production kitchen and banquet operation, ensuring exceptional food quality, consistency, and operational efficiency. The Chef de Cuisine drives menu innovation, maintains strict food safety standards, and manages cost controls while delivering an elevated dining experience for a diverse guest profile.

Key Responsibilities
Culinary Operations & Production

• Oversee and manage daily operations of the Western kitchen, ensuring smooth execution across multiple outlets and service points.

• Ensure all dishes are prepared according to established recipes, quality standards, and presentation guidelines.

• Maintain consistency in taste, portioning, and plating across all outlets.

• Supervise high-volume production while maintaining premium quality standards.

• Lead the preparation and execution of Western cuisine offerings, including à la carte, buffet, banquet, and in-room dining menus.

• Ensure efficient coordination between kitchen sections to support seamless service during peak periods.

Food Safety & Compliance

• Enforce strict adherence to food safety, hygiene, and sanitation standards at all times.

• Ensure full compliance with regulatory requirements, including Singapore Food Agency (SFA)standards.

• Maintain high QA audit scores and uphold cleanliness and food safety excellence across the kitchen.

• Ensure proper handling, storage, and rotation of all food products in accordance with HACCP guidelines.

Cost Control & Inventory Management

• Monitor and control food cost, ensuring alignment with budget and financial targets.

• Implement initiatives to minimize wastage and optimize resource utilization.

• Oversee inventory management, stock rotation, and procurement processes in accordance with company policies.

• Review purchasing requirements and work closely with suppliers to ensure quality and cost efficiency.

Menu Development & Innovation

• Develop and enhance Western cuisine menus, including contemporary, classic, and seasonal offerings.

• Collaborate with stakeholders to create promotions, special menus, and new concepts to drive revenue.

• Stay updated on culinary trends and customer preferences to ensure competitiveness and relevance.

• Introduce new techniques, ingredients, and presentation styles to continuously elevate the guest dining experience.

• Demonstrate excellent product knowledge, including a strong understanding of ingredient sourcing, seasonality, and quality differentiation.

Leadership & Team Management

• Lead, train, and mentor the kitchen team, providing hands-on guidance during operations.

• Ensure proper staffing levels to support extended operating hours, including shift planning.

• Monitor staff performance, enforce SOP compliance, and drive continuous improvement.

• Foster a strong team culture aligned with company values and service excellence.

• Support succession planning and talent development within the kitchen team.

• Demonstrate a strong global culinary perspective, with the ability to adapt offerings to a diverse international guest profile.

Administrative & Operational Excellence

• Manage administrative functions such as scheduling, reporting, and documentation.

• Ensure compliance with all company policies, procedures, and audit requirements.

• Work closely with front-of-house and other departments to ensure seamless guest experience.

• Perform any other duties as assigned by Management.

Requirements

• Certificate or Diploma in Culinary Arts or a related field.

• Minimum 8–10 years of relevant Western cuisine experience, with at least 2–3 years in a leadership role (Chef de Cuisine / Senior Sous Chef).

• Strong experience in high-volume hotel, integrated resort, or multi-outlet environments preferred.

• Experience in contemporary Western, grill, steakhouse, Italian, or European cuisine is highly advantageous.

• Strong understanding of large-scale production and service operations across multiple outlets.

• Proven experience in Michelin-starred or Black Pearl restaurants, with strong exposure to high-end dining, strong attention to detail, and quality execution.

• Strong knowledge of HACCP and Food Safety standards.

Resorts World at Sentosa Pte Ltd

Resorts World Sentosa (RWS) is Asia’s premium lifestyle destination resort located on Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, Singapore Oceanarium and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are seven unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS has been named “Best Integrated Resort” since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific’s travel industry.

Job Description

Job Summary
The Chef de Cuisine, Chinese Cuisine is responsible for leading the day-to-day operations of the kitchen within a large-scale, multi-outlet hospitality environment. This role oversees high-volume production across restaurant and in-room dining operations, ensuring exceptional food quality, consistency, and operational efficiency. The Chef de Cuisine drives menu innovation, maintains strict food safety standards, and manages cost controls while delivering an elevated dining experience for a diverse guest profile.

Key Responsibilities
Culinary Operations & Production

• Oversee and manage daily operations of the kitchen, ensuring smooth execution across multiple outlets and service points.

• Ensure all dishes are prepared according to established recipes, quality standards, and presentation guidelines.

• Maintain consistency in taste, portioning, and plating across all outlets.

• Supervise high-volume production while maintaining premium quality standards.

Food Safety & Compliance

• Enforce strict adherence to food safety, hygiene, and sanitation standards at all times.

• Ensure full compliance with regulatory requirements, including Singapore Food Agency (SFA)standards.

• Maintain high QA audit scores and uphold cleanliness and food safety excellence across the kitchen.

Cost Control & Inventory Management

• Monitor and control food cost, ensuring alignment with budget and financial targets.

• Implementinitiatives to minimize wastage and optimize resource utilization.

• Oversee inventory management, stock rotation, and procurement processes in accordance with company policies.

Menu Development & Innovation

• Develop and enhance Chinese and Cantonese cuisine menus, regional specialties, and premium offerings.

• Collaborate with stakeholders to create seasonal promotions and new concepts to drive revenue.

• Stay updated on culinary trends and customer preferences to ensure competitiveness and relevance.

• Demonstrate excellent product knowledge, including a strong understanding of ingredient sourcing, seasonality, and quality differentiation.

Leadership & Team Management

• Lead, train, and mentor the kitchen team, providing hands-on guidance during operations.

• Ensure proper staffing levels to support extended operating hours, including shift planning.

• Monitor staff performance, enforce SOP compliance, and drive continuous improvement.

• Foster a strong team culture aligned with company values and service excellence.

• Demonstrate a strong global culinary perspective, with the ability to adapt offerings to a diverse international guest profile.

Administrative & Operational Excellence

• Manage administrative functions such as scheduling, reporting, and documentation.

• Ensure compliance with all company policies, procedures, and audit requirements.

• Work closely with front-of-house and other departments to ensure seamless guest experience.

• Perform any other duties as assigned by Management.

Requirements

• Certificate or Diploma in Culinary Arts or a related field.

• Minimum 8–10 years of relevant Chinese cuisine experience, with at least 2–3 years in a leadership role.

• Strong experience in high-volume 5-Star hotel, integrated resort, or multi-outlet environments preferred.

• Expertise in Cantonese cuisine and/or other regional Chinese cuisines is highly advantageous.

• Proven experience in Michelin-starred or Black Pearl restaurants, with strong exposure to high-end dining, strong attention to detail, and quality execution.

• Strong knowledge of HACCP and Food Safety standards.

Marriott International

Job Description

Grand Park City Hall

Park Hotel Group aims to be a world-renowned brand in hospitality. We have hotel properties in Singapore, Hong Kong and China, with expansion plan into the Asia Pacific region. If you share our vision and possess the drive to excel, we would like you to join us.

Job Description

Grand Park City Hall is a sustainable sanctuary of modern comfort that takes pride and care in what we do and find joy in giving our best to positively impact people and the planet. We believe that true hospitality begins with service delivered with love and passion.

If you share our passion for service, we invite you to join us.

Discover your passion. Discover Love at Grand Park City Hall.

Job Responsibilities

• Conduct inspections of all front of the house and back of the house areas during the shift ensure that all areas are always in an orderly manner, clean and free of debris, adhering to the Occupational Safety and Health requirements.

• Plan and conduct periodic training for all Front Office employees to ensure that all brand standards are met.

• Coordinate, plan and prepare work and vacation schedule for the Front Office team in the absence of the Assistant Front Office Manager.

• Meet and guide the VIPs to their rooms and ensure all relevant departments are informed of their arrival.

• Ensure all service standards are adhered and constructive feedback are provided to enhance performance.

• Ensure all guests are attended to with promptness, courtesy and efficiency including but not limited to ensuring all guests are offered room orientation and that guests’ complaints are handled with tact and diplomacy.

• Review arrival list for all arrivals, taking note of VIPs and those with special requests.

• Ensure that all guests are greeted at the driveway and walked to the respective areas within the hotel and all departing guests are thanked for their business and encouraged for return visit.

• Ensure complete guest database are obtained.

• Prepare relevant reports for distribution to all departments.

• Ensure effective handover and takeover of shift, ensuring proper follow-up and resolution of all outstanding issues.

• Ensure keys in their custody are issued only to authorized personnel.

• Authorize rate and room changes, paid outs, cash advances, acceptance of cheque according to procedures and credit policies.

• Review, monitor, resolve all guest requests, feedbacks and all issues pertaining to service standards and communicate information to all relevant departments.

• Initiate correspondence regarding enquiries, reservations, and complaints.

• Monitor room inventory closely ensuring maximum utilization of rooms to generate higher revenue.

• Knowledgeable on emergency procedures as part of a first response team.

• Perform any other job tasks as assigned.

Job Requirements

• At least 2 years of working experience as a Guest Services Manager / Duty Manager in a hotel.

• Outgoing, meticulous and service-oriented.

• Knowledge of Opera system is an added advantage.

The Garcha Group Marriott International

The Garcha Group owns four Luxury Five Star Hotels in Singapore, all of which are franchised under the worlds largest and most prestigious Hotel Company, Marriott International. Two Hotels are part of the Autograph Collection and the other two are under The Tribute Portfolio Brand.

Job Description

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

• Take every opportunity to amaze the guests.

• Ensure all guests are being treated in an efficient and courteous manner and that all standards are being followed.

• Handle complaints.

• Assists Front Office Manager & Hotel Manager with hiring, training, and direction of new department associates.

• Supervise and manage employees; manage all day-to-day operations; provide feedback, understands employee positions well enough to perform duties in employees’ absence.

• Utilize interpersonal and communication skills to lead, influence and encourage others

• Ensure all front office quality standards are complied with and that policies and procedures are consistently applied.

• Work in conjunction with accounting to maintain and minimize levels of accounts receivables.

• Coordinate activities with other hotel departments.

• Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest satisfaction.

• Ensure the timely completion of performance appraisals.

• Function in place of the Front Office Manager in his/her absence.

• Be knowledgeable of policies regarding emergency procedures and security concerns.

• Assist with any additional if required and as assigned by the Front Office Manager or Hotel Manager

Teamwork Skills:

• Be an enthusiastic, helpful and positive member of the team.

• Be professional, responsible and mature in conduct and behavior.

• Be understanding of, encouraging to and friendly with all co-workers.

• Be self-motivated and use time wisely.

• Maintain open line of communication with each department.

• Communicate pertinent information.

• Respond positively to new ideas.

• Openly accept critical/developmental feedback.

• Report to work on time.

• Give adequate notice if going to miss work.

• Be available to work a flexible schedule to include weekends and holidays.

• Maintain effective communication through the use of meetings, log books and bulletins.

• Be available to help other departments in emergency situations.

• Perform other assignments as directed by the General Manger.

• Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook.

Specific Job Knowledge, Skills and Abilities

The individual must possess the following knowledge, skills and abilities:

• Must be able to speak, read, write and understand English.

• Requires good communication skills, both verbal and written.

• Most tasks are performed in a team environment with the employee acting as a team leader.

• Must possess basic computational ability.

• Must possess basic computer skills.

• Extensive knowledge of the hotel, its services and facilities.

Mandarin Oriental, Singapore

At Mandarin Oriental, our guiding principles are what define us.

Job Description

GUEST SERVICES MANAGER (DUTY MANAGER)

Mandarin Oriental, Singapore is looking for a Guest Services Manager to join our Front Office team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Singapore is a sanctuary of luxury and sophistication overlooking the iconic Marina Bay. 

About the job

Based at the Mandarin Oriental, Singapore, the Guest Services Manager is responsible for daily smooth operations within the Rooms Division, delivering exceptional guest experiences, and maintaining high service standards. The position reports directly to the Front Office Manager.

As Guest Services Manager, you will be responsible for the following duties:  

• Attend to guest's requests and complaints

• Investigate complaints and address to the department concerned and response to guest with an appropriate explanation and apology

• Ensure LQE and CQE is delivered and a smooth and successful operation is carried out in these areas daily

• Coordinate with Front Office and Guest Services on VIP arrivals, walk-ins, groups and guests with special requests

• Coordinate with Engineering and Housekeeping to ensure that all rooms are ready for sale in the proper condition

• Coordinate with Housekeeping and Food and Beverage on any special requests for VIPs

• Coordinate with Security with regards to any criminal act within the hotel or suspicious guests

• Coordinate with Front Office cashiers on vouchers, billing instructions, deposits, rebates etc, to minimize bad debts, skippers, untraceable charges and allowances

• Inspect VIPs arrival rooms with appropriate amenities set up

• Meet and greet VIPs arrivals and departures as highlighted by Director of Rooms or Front Office Manager

• Uphold FLHSS procedures within the division

• Uphold grooming standards

• Ensure effective communication via daily briefing, weekly update and monthly brainstorming within the department

• Attend scheduled meetings

• Perform any other duties as assigned by Superior

• Ensure that standard, policies and procedures are maintained

• Responsible in reporting any cleanliness findings within the hotel and address with the relevant department

• Make every effort to ensure that guests of the hotel are made as comfortable and contented as possible

• Coordinate and take charge of any emergency until General Manager or Hotel Manager arrives

• Recommend improvements in hotel operations where there are opportunities for improving service, increase revenue, etc

• Check the reading file to update on all new e-mails, faxes or correspondence which may require personal attention

• Attend Front Office briefing and Operations meeting and ensure that all instruction given is carry out expeditiously

• Highlight log entries during daily Operations meeting

• Check through the day arrival report and ensures that the necessary preparations are done by respective departments

• Check VIP rooms and their special requests

• Check all public areas and colleague areas for any irregularities and cleanliness

• Check on the working condition of elevators, lobby lights, air conditioning, in-house music and other hotel equipment and report defects where/when necessary

• Check daily event order and ensure that the necessary signboards and arrangements are done

• Ensuring IT equipment at the reception and lobby are functioning well

• Log all complaints/irregularities for Management reference

• Handle all complaints from guests and transmits them to the departments concerned and see that corrective actions are taken immediately

• Constantly check appearance, grooming of uniform colleagues

• To conduct physical room checks for remaining departures beyond 1600 hours

• Ensure Front Office colleagues verify the Housekeeping report and follow up on any discrepancies

• Ensure all lights in the public areas are lit at the appropriate time

• Ensure the sky signs are fully lit at 1900hrs

• Conduct random check on all colleagues to ensure that nobody sleeps while on night duty

• Ensure that all areas are cleaned and checked thoroughly by night cleaners

• To run night audit for HMS and InfoGenesis

• Extend assistance in all areas especially operations

• Attend Rooms Division update weekly

• Conduct departmental training and also makes appropriate suggestions to improve whenever necessary

• Attend to any medical assistance not limited to guest but to colleagues as well

• Take charge during emergency until General Manager and Hotel Manager arrives

• Performs any assignment as delegated by the General Manager, Hotel Manager, Director of Rooms and Front Office Manager

As Guest Services Manager, we expect from you: 

• Candidate must possess at least a Bachelor's Degree/Post Graduate Diploma/Professional Degree, Diploma/Advanced/Higher/Graduate Diploma or equivalent.

• At least 3 years of working experience as guest services personnel in luxury hotel or similar capacity is required for this position.

• Preferably familiar with emergency procedures, security protocols and guest service standards.

• Willingness to work shifts, weekends, and public holidays

• Strong knowledge of hotel operations, guest relations, and service standards

Our commitment to you 

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. 

• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.

• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

Fairmont Singapore & Swissôtel The Stamford

Fairmont Singapore & Swissotel The Stamford

Job Description

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Assistant Manager, Guest Services

The Assistant Manager, Guest Services plays a key role in delivering exceptional arrival and departure experiences. This position ensures operational excellence at the lobby and driveway, upholds luxury brand standards, and leads the Guest Services team in creating memorable and personalized guest journeys.

Summary of Responsibilities:

• Ensure strategic manpower deployment to support daily operations, peak periods, and high-profile events while maintaining productivity and service excellence.

• Oversee and coordinate all group arrivals, departures, and movements, ensuring seamless execution and attention to detail.

• Lead the management of driveway operations and traffic flow, particularly during large-scale events, VIP movements, and peak check-in/check-out periods.

• Collaborate closely with Convention Services and event organizers to ensure accurate handling of group luggage, deliveries, and flawless coordination.

• Prepare and review rosters to balance operational efficiency, colleague wellbeing, and cost control.

• Personally oversee the arrival, rooming, and departure of VIP and key guests, ensuring all preferences and special arrangements are executed to perfection.

• Conduct regular service audits to ensure compliance with brand standards, luxury service expectations, and operational procedures.

• Lead, coach, and inspire the Guest Services team through structured training, performance monitoring, and continuous development.

• Proactively manage guest feedback, requests, and complaints, ensuring timely resolution and effective service recovery.

• Respond decisively to emergency situations, ensuring guest and colleague safety at all times.

Qualifications:

• Tertiary education in Hospitality Management or a related discipline, with relevant hotel operations experience.

• Minimum 2 years of supervisory experience within the hospitality or service industry.

• Proficient in written and spoken English; knowledge of a second language is an advantage.

• Working knowledge of Opera PMS and related hotel systems interfaced with PABX and other operational platforms.

• Strong understanding of Bell Services, Concierge, and Valet operations.

• Familiarity with delivery processes and operational service systems (e.g., SSM/RSM or equivalent platforms).

• Demonstrated leadership qualities with the ability to motivate and guide a team.

• Proactive mindset with a passion for continuously enhancing the guest experience.

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

W SINGAPORE SENTOSA COVE

W was born from the mix of eclectic cultures and vibrant energy of New York City. Today, W takes that 24/7 vigour worldwide, bringing the best of music, fashion, design and fuel to stunning destinations around the globe.

Job Description

JOB SUMMARY

Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Leading Guest Services Teams 

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Serves as a role model to demonstrate appropriate behaviors.

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

• Celebrates successes and publicly recognizes the contributions of team members.

• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

Maintaining Guest Services and Front Desk Goals

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.

• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.

• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.

• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.

Ensuring Exceptional Customer Service 

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Serves as a leader in displaying outstanding hospitality skills.

• Sets a positive example for guest relations.

• Responds to and handles guest problems and complaints.

• Empowers employees to provide excellent customer service.

• Observes service behaviors of employees and provides feedback to individuals.

• Strives to improve service performance.

• Provides immediate assistance to guests as requested.

• Ensures employees understand customer service expectations and parameters.

• Participates in the development and implementation of corrective action plans to improve guest satisfaction.

Implementing Projects and Policies

• Implements the customer recognition/service program, communicating and ensuring the process.

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.

• Manages payroll administration.

Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

• Participates in employee progressive discipline procedures.

• Uses all available on the job training tools for employees.

• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.

• Supervises on-going training initiatives and conducts training when appropriate.

• Participates in the employee performance appraisal process, providing feedback as needed.

Additional Responsibilities 

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluating results to choose the best solution and solve problems.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Maintains high visibility in public areas during peak times.

• Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.

• Performs Front Desk duties in high demand times.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Private Advertiser

Job Description

Job Summary

The Hotel Manager (HM) is responsible for the overall leadership, operations, and performance of The Pod Boutique Capsule Hotel. Reporting directly to the Director, this role oversees all departments to ensure exceptional guest experiences, strong financial performance, regulatory compliance, and alignment with the brand’s vision and values.

The HM will provide strategic direction while being hands-on in daily operations, fostering a positive team culture and driving continuous improvement across the hotel.

Job Duties/Responsibilities

Overall Operations & Leadership

• Lead and manage all hotel operations including Front Office, Housekeeping, Maintenance and Administration.

• Ensure smooth day-to-day operations while maintaining high service standards and brand consistency.     

• Act as the primary representative of the hotel with owners, authorities, partners, and vendors.

Guest Experience

• Ensure a consistently high level of guest satisfaction and service excellence.

• Handle escalated guest feedback, complaints, and service recovery professionally and promptly.

• Drive initiatives to enhance guest experience, online reviews, and brand reputation.

Financial& Business Performance

• Prepare and manage annual budgets, forecasts, and operating plans.     

• Prepare monthly report on guest statistics and revenue comparison

• Monitor revenue, expenses, and profitability; implement cost-control measures where necessary.

• Analyze performance reports (occupancy, ADR, RevPAR) and take corrective actions.

Sales, Marketing & Revenue Management

• Work closely with sales and OTA partners to maximize occupancy and revenue.

• Manage all of the hotel’s social media platforms

• Implement marketing strategies for the hotel

• Develop and execute rates, promotions, and distribution strategies.

• Monitor market trends and competitor activity.

People Management

• Recruit, train, coach, and develop department heads and team members.

• Build a strong, motivated, and service-oriented team culture.

• Conduct performance reviews, manpower planning, and discipline in accordance with company policies and Singapore labor laws.

Compliance & Risk Management

• Ensure full compliance with regulatory requirements (URA, STB, SCDF, MOM, NEA, etc.).

• Maintain safety, security, and hygiene standards across the property.

• Oversee licensing, audits, inspections, and SOP implementation.

Facilities & Asset Management

Ensure proper upkeep of the hotel’s facilities, rooms, and equipment.
Plan and oversee preventive maintenance and refurbishment works where required.
Manage contracts with suppliers and service providers.

Job Requirements

• Minimum 5–8 years of hospitality experience, with at least 2–3 years in a senior management or Hotel Manager role.

• Experience in boutique, lifestyle, capsule, or budget hotels is highly preferred.

• Strong leadership, people management, and communication skills.

• Solid understanding of hotel financials, revenue management, and operational KPIs.

• Knowledge of Singapore hospitality regulations and licensing requirements.

• Hands-on, adaptable, and comfortable working in a fast-paced environment.

• Excellent problem-solving and decision-making skills.

• Proficient in hotel systems (PMS, OTA platforms, reporting tools).

Compass Group (S) Pte Ltd

Compass Group is the world’s leading food service company, specialising in providing food, vending and related contract services on their clients’ premises. The group generates annual revenue of over £16.9 billion and is listed on the London Stock Exchange. Worldwide, Compass Group operates in over 50 countries, at over 50,000 locations employing 600,000 people. Compass Group (Singapore) is a market leading and fast growing business, with over 600 employees across 50+ locations. In Singapore, the business currently operates with global brands like Eurest and Chartwells, with a sterling list of clients across business and industry and education sectors.

Job Description

• Prepare ingredients, including chopping vegetables, cutting meat, and assembling other food items according to our recipes and portion guidelines.

• Execute cooking techniques such as grilling, frying, baking, sautéing, and roasting to prepare a wide range of dishes with precision and consistency.

• Ensure that each dish leaving the kitchen meets our quality standards regarding taste, presentation, and portion size.

• Monitor food quality and freshness, making sure to adhere to all food safety and hygiene standards.

• Assist in maintaining kitchen inventory levels by tracking stock and informing the chef or supervisor when supplies are running low.

• Keep the kitchen and cooking utensils clean and sanitized, following established cleaning schedules and practices.

• Work closely with the kitchen team to coordinate food preparation activities, ensure efficient service, and maintain a positive and productive kitchen environment.

• Comply with all food safety regulations and guidelines, including proper handling of food and storage.

FUSION88 PRIVATE LIMITED

Job Description

Key Responsibilities

Ensure performers are well-prepared and properly dressed before going on stage

Coordinate performance schedules and stage flow

Submit song lists to the music teacher in advance

Check stage equipment (mic, lights, sound system) and report faults promptly

Prepare daily work reports

Maintain discipline and professionalism on stage

Assist in training performers in stage performance and singing

Handle on-site issues and ensure smooth show operations

Communicate effectively with performers, DJs, music team, and management

67 Pall Mall Singapore Ltd.

67 Pall Mall is a private members’ club like no other – founded by wine lovers, for wine lovers.

Job Description

• To ensure the kitchen is run to a consistently high standard in the Head Chef’s absence.

• To ensure the preparation and cooking of all food on the all sections is in accordance with established recipe cards and methods.

• To ensure all dishes are correctly presented before being sent into the club for service.

• To ensure appropriate levels production are carried out in direct relationship to the numbers we are catering for.

• To ensure all ‘mise en place’ is tasted as it is prepared, and all dishes are tasted to ensure correct flavour and that recipes have been properly followed.

• To ensure the portion control policy / standard and plating instructions are consistently adhered to.

• To ensure the kitchen is organised kept clean to the required standard.

• To ensure all equipment / utensils in all the sections are correctly handled and maintained.

• To ensure mise-en-place and food stuffs are correctly stored at all times with accurate preparation date and use by date labels in line with our Food Safety policies.

• To ensure the Kitchen is supplied with sufficient equipment and utensils to enable chefs to meet the required standard.

• To ensure all food is monitored for correct preparation by sampling on a regular basis and checking temperatures are within statutory requirements.

• To ensure menu ideas are provided as appropriate to assist with menu planning.

• To ensure all food provisions are ordered from nominated suppliers within budget constraints.

• To ensure pricing on order sheets, and stock take sheets are updated as required.

• To ensure stock taking is accurately carried out and recorded to the required standard.

• To ensure all kitchen staff comply with all kitchen standards, rules and regulations.

(We regret that only shortlisted candidates will be notified.)

67 Pall Mall Singapore Ltd.

67 Pall Mall is a private members’ club like no other – founded by wine lovers, for wine lovers.

Job Description

To Support head chef in order to implement highest standards at all times and to ensure that customers can expect a consistent and reliable quality of food on every visit in line with the club’s standards. To plan for and deliver financial targets. To be responsible for the general daily operations in the kitchen through planning rotas and holidays, ensuring all Health and Safety and Food Hygiene standards are met. Training and development of all kitchen staff at all times.

Job Responsibilities/Main Duties:

· To ensure the kitchen is run to a consistently high standard in the Head Chef’s absence.

· To ensure the preparation and cooking of all food on the all sections is in accordance with established recipe cards and methods .

· To ensure all dishes are correctly presented before being sent into the club for service.

· To ensure appropriate levels production are carried out in direct relationship to the numbers we are catering for.

· To ensure all ‘mise en place’ is tasted as it is prepared, and all dishes are tasted to ensure correct flavour and that recipes have been properly followed.

· To ensure the portion control policy / standard and plating instructions are consistently adhered to.

· To ensure the kitchen is organised kept clean to the required standard.

· To ensure all equipment / utensils in all the sections are correctly handled and maintained.

· To ensure mise-en-place and food stuffs are correctly stored at all times with accurate preparation date and use by date labels in line with our Food Safety policies.

· To ensure the Kitchen is supplied with sufficient equipment and utensils to enable chefs to meet the required standard.

· To ensure all food is monitored for correct preparation by sampling on a regular basis and checking temperatures are within statutory requirements.

· To ensure menu ideas are provided as appropriate to assist with menu planning.

· To ensure all food provisions are ordered from nominated suppliers within budget constraints.

· To ensure pricing on order sheets, and stock take sheets are updated as required.

· To ensure stock taking is accurately carried out and recorded to the required standard.

· To ensure all kitchen staff comply with all kitchen standards, rules and regulations.

Carlton Hotel (Singapore) Pte Ltd

Carlton Hotel Singapore is an upscale business hotel that offers its guests the best of Singapore. Combining international standards with exceptional service and local charm, Carlton Hotel offers 940 elegantly designed spacious rooms and is strategically located in the heart of Singapore. Comprehensive range of facilities and services include two club lounges, four F&B outlets including the award-winning Wah Lok Cantonese Restaurant, a gym and pool as well as 13 versatile functions rooms to create a seamless and enjoyable stay for each individual.

Job Description

Job Responsibilities

1.       Responsible for driving event sales along with the Catering team to achieve the sales target.

2.       Attends and manage customers enquiries, feedback and event needs.

3.       Establish a good working relationship with the Banquet Operations, Room Sales as well as the other related Departments.

4.       Ensure good follow up and service delivery for all events/conferences.

5.       Attend to walk-in guests, telephone enquiries, sales calls and event needs and site viewing for potential customers.

6.       To ensure event documents are circulated within the set time frame to relevant departments

7.       To meet and greet customers before start of event and introduce Banquet in charge and AV technician to organiser to ensure proper hand over and to ensure event information are properly communicated

8.       To conduct post-event follow up with clients

9.       Maintains contacts with suppliers and other establishments providing services linked to catering activities.

Education and Work Experience

1. Degree/diploma in Hotel Management or equivalent

2. At least 2 years of relevant experience

3. Well versed in systems such as Sales force

4. Possess good interpersonal and communication skills

5. Approachable personality with positive work attitude

6. Good sales and negotiation skill

iO Italian Osteria

iO Italian Osteria

Job Description

About the role

We are looking for an experienced Chef de Partie / Sous Chef to join our dynamic team at Etna Italian Restaurant located in the Duxton Road. In this full-time role, you will be responsible for assisting a section of the kitchen, ensuring the delivery of high-quality, authentic Italian cuisine to our discerning customers.

What you'll be doing

• Overseeing the day-to-day operations of your assigned kitchen section, ensuring efficient workflow and consistently high standards of food preparation and presentation

• Maintain a skilled and motivated team 

• Ensuring strict adherence to health, safety, and hygiene regulations

• Collaborating with the front-of-house team to deliver exceptional customer service

• Participating in inventory management and cost control initiatives

• 6 days work week

What we're looking for

• Minimum 3-5 years' experience as a Chef de Partie or Jnr Sous Chef in a reputable Italian or fine-dining restaurant

• Exceptional knowledge of Italian cuisine and a passion for using high-quality, fresh ingredients

• Strong leadership skills and the ability to effectively manage and motivate a team

• Excellent time management, problem-solving, and attention to detail

• Flexible and able to work in a fast-paced, high-pressure environment

What we offer

At ETNA we are committed to providing our employees with a rewarding and supportive work environment. In addition to a competitive salary, we offer a range of benefits, including:

• Comprehensive healthcare and dentalcare reimbursement

• Opportunities for career advancement and professional development

• Subsidized meals and a staff discount on our menu items

• Uniform and shoe wear allowance

• 18 Days Annual Leave, annual Loyalty increment. 

About us

ETNA Italian Restaurant is a renowned Italian restaurant that has been delighting discerning diners in Singapore for over two decade. We are passionate about delivering authentic, high-quality Italian cuisine in a warm and inviting atmosphere. Our commitment to excellence, creativity, and exceptional customer service has earned us a reputation as one of the top Italian dining destinations in the region.

If you are a talented and experienced chef with a deep appreciation for Italian cuisine, we invite you to apply for this exciting opportunity to join our team. Apply now and be a part of our continued success.

BNG HOSPITALITY PTE. LTD.

Job Description

Key Responsibilities

• Assist the Sous Chef and Head Chef in managing day-to-day kitchen operations
• Supervise and guide kitchen staff (Commis Chefs, Cooks) during service
• Ensure all dishes are prepared and presented according to company standards
• Maintain consistency in food quality, taste, and portion control
• Oversee mise en place and ensure readiness for service periods
• Step in to lead kitchen operations in the absence of the Sous Chef
• Monitor stock levels and assist with ordering and inventory control
• Ensure proper storage of food items and minimise wastage
• Enforce food hygiene and safety standards in accordance with Singapore Food Agency guidelines
• Train and mentor junior kitchen staff to improve performance and skills
• Assist in menu development and testing of new dishes when required

• Minimum 2–4 years of experience in a professional kitchen
• Prior experience in a supervisory or senior line cook role preferred
• Strong knowledge of kitchen operations and food safety standards
• Ability to work in a fast-paced environment and handle pressure during peak hours
• Good leadership and communication skills
• Positive attitude, disciplined, and team-oriented

RU CONCEPTS PTE. LTD.

Job Description

Position Overview:
We are looking for an experienced and motivated Restaurant Manager to lead our front-of-house team. The ideal candidate will have a strong background in hospitality, excellent leadership skills, and a deep commitment to guest satisfaction. The Restaurant Supervisor will oversee daily operations, ensure the highest standards of service, and act as a role model for the service team.

Key Responsibilities:

• Supervise and support the service team to deliver seamless, high-quality service to every guest.
• Oversee daily restaurant operations, including managing reservations, coordinating seating arrangements, and optimizing staff assignments.
• Train and mentor new and existing team members to uphold service excellence and maintain our brand standards.
• Ensure all areas are prepared and set up according to our standards before each service.
• Handle guest inquiries, complaints, and special requests professionally and promptly.
• Assist in monitoring inventory, supplies, and equipment, ensuring that the restaurant is fully stocked and operational.
• Enforce restaurant policies and maintain cleanliness, hygiene, and safety standards.
• Collaborate with the kitchen team to coordinate timing and flow of service, ensuring smooth communication between kitchen and floor staff.
• Contribute to team performance evaluations and provide constructive feedback to support staff development.

Qualifications:

• Proven experience as a Supervisor or in a similar role in a mid- to high-end restaurant.
• Strong leadership skills with the ability to motivate and manage a team effectively.
• Exceptional communication and interpersonal skills.
• Keen attention to detail and a passion for delivering outstanding service.
• Ability to handle high-pressure situations with grace and professionalism.
• Knowledge of food safety regulations and hospitality industry standards.
• Flexible availability, including weekends, evenings, and holidays.

The Pan Pacific Hotel Singapore

Based on the philosophy of providing personalised care from genuinely caring, Pan Pacific Singapore strives to be the hotel of choice for guests, associates and stakeholders. Over 300 valued associates form the team that distinguish the hotel and help create memorable experiences for guests. Because we believe that it’s all about the people. Because we genuinely care.

Job Description

We are looking for an Assistant Manager for Hai Tien Lo Restaurant. You will play a pivotal role in leading and inspiring a committed team, ensuring the highest standards of quality in food and beverage service. If you are driven by excellence and have a flair for hospitality, we want you to be part of our growing team.

Job Duties:

• Assist in managing the overall operation, administration, and profitability of the outlet.

• Assist in developing and implementing the annual business plan and strategies.

• Support departmental training for associates to ensure consistency and enhance service quality standards.

• Maintain and elevate standards in presentation, supervision, and management of food and beverage service.

• Participate in strategic marketing and discussions to set new standards.

• Promote guest satisfaction and address feedback.

• Facilitate smooth shift transitions and manage key updates.

Talent Profile:

• Minimum 3 years of experience in a similar capacity in the hospitality industry.

• Strong knowledge of food and beverage operations, with proven track record in delivering operational results with a focus on personalized service.

• Responsible and willing to learn.

• Maintain highest standards of professionalism, ethics, grooming and attitude.

Join our team and be part of an extraordinary journey to provide the pinnacle of luxury and service to our valued guests.

Marina Bay Sands Pte Ltd

Marina Bay Sands® is Asia’s leading destination for business, leisure and entertainment delivering once-in-a-lifetime experiences. The landmark building is situated in the heart of Singapore’s Central Business District and transforms Singapore’s skyline and the country’s tourism landscape.

Job Description

Din Tai Fung

Ranked as one of the world’s Top Ten Best Restaurants by The New York Times, the celebrated restaurant has its roots dating back to Taiwan more than 40 years ago. With its famous signature Steamed Pork Dumpling (xiao long bao) and Steamed Chicken Soup, this authentic Taiwanese restaurant makes waves with branches in Singapore, Thailand, Australia, China, Hong Kong, Indonesia, Japan, Malaysia, Philippines, South Korea, UAE, and USA.

Job Description

Application Mode

• Apply by Whatsapp +65 85229666

Job Responsibilities:

• Lead and supervise the team which includes inspecting table and work area layouts and settings, ensuring service quality and any other hygiene matters
• Play a pivotal role in making decision on staff termination cases
• Assist the Assistant Restaurant Manager/ Restaurant Manager in carrying out his function of efficiently administering and organizing the restaurant into a profitable center and increasing revenue
• Conduct departmental SOP training for all staff to maintain a consistent best in class service standards and conduct
• Conduct end of probation review for new hires
• In-charge of duty roster, product quality, food cost, staff recruitment.
• Work with Human Resource Department in handling staff grievances and disciplinary issues.
• Attend all meetings and training programs when required.
• Assist in forecasting staff requirements and in scheduling day off, leaves, and overtime requirements
• Lead and motivate staff in achieving sales targets and customer satisfaction
• Involve, prepare pre-service meetings
• Keep the Outlet In-Charge/Manager informed on all items of interest
• Enforce hygiene regulations and upkeep restaurant cleanliness and hygiene standards
• Maintain excellent customer service standards and execution of promotions in outlet.
• Undertake any other related task/duty/assignment that may be given by the Assistant Restaurant Manager/ Restaurant Manager

**Variable Bonus, Merit Increment & Promotion, Staff Discount, Full Attendance Award, Referral Scheme, Grooming Allowance, Dental Benefits, Insurance, Birthday Vouchers, Festive Gift** (Terms & Conditions apply)

Din Tai Fung

Ranked as one of the world’s Top Ten Best Restaurants by The New York Times, the celebrated restaurant has its roots dating back to Taiwan more than 40 years ago. With its famous signature Steamed Pork Dumpling (xiao long bao) and Steamed Chicken Soup, this authentic Taiwanese restaurant makes waves with branches in Singapore, Thailand, Australia, China, Hong Kong, Indonesia, Japan, Malaysia, Philippines, South Korea, UAE, and USA.

Job Description

Application Mode

• Apply by Whatsapp +65 85229666

Job Responsibilities:

• Has overall shift responsibilities and is accountable for the smooth running of the restaurant
• Responsible for the profitability of the outlet, staff management, product quality, maintaining excellent customer service standards and execution of promotions in outlet
• Lead and motivate staff in achieving sales targets and customer satisfaction
• Develop and maintain the highest standard of service quality
• Ensure all cost expenses are well managed
• Responsible in recruitment, development and retention of staff in the outlet and take appropriate measures in furtherance of staff stability.
• Involve, prepare pre-service meeting/roll call for staff
• Evaluate the operations and procedures and suggest improvements
• Enforce hygiene regulations and upkeep restaurant cleanliness and hygiene standards
• Responsible for the submission in a timely manner, all reports, schedules etc to the Operations Manager and HQ
• Attend all meetings and training programs when required
• Provide feedback/recommendations on staff schedule, attendance, timeliness, complaints and innovations or any exceptional occurrences
• Ensure reservations are properly taken and tables assigned such that it will not overload individual station of the outlet while still respecting the wishes of the customers
• Overseas posting/attachment may be required

**Variable Bonus, Merit Increment & Promotion, Staff Discount, Variable Incentive, Referral Scheme, Grooming Allowance, Dental Benefits, Insurance, Birthday Vouchers, Festive Gift** (Terms & Conditions apply)

TRUSTED SERVICES PTE LTD

Trusted Services (TSV) is a Temasek Management Services company.

Job Description

• Source, evaluate, negotiate and manage third party vendors and/or venues

• Manage registration process to create a streamlined experience for invitees, including flights and hotel bookings

• Attend and facilitate (as appropriate) all regular progress update meetings

• Provide speakers liaison and management

• Manage F&B and dietary requirements and setup

• Manage event collateral design and production

• Responsible for successful delivery of the event, ensure smooth communication with partners, vendors and stakeholders

• Management of stakeholders and assigned team members, including overall resource planning of roles and responsibilities pre-event and onsite

• Budget and timeline management and updates

Requirements

• General University Degree

• Graduates and/or with 2-3 years’ of work or event management experience

• Good Microsoft Office

• Meticulous · Good interpersonal and communication skills

By submitting your application, you consent to the collection, use, and disclosure of your personal data for recruitment and employment-related purposes in accordance with the Personal Data Protection Act (PDPA).

For more information on how we manage personal data, please refer to the link provided : https://www.trustedservices.com.sg/careers

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years.

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

Position Statement
A Sales Manager, Event Services is responsible for maximization of revenue opportunities in the areas of group reservations, meetings and events by driving sales acquisitions, maximizing business opportunities and increasing business conversions.

What will you be doing? 

As a Sales Manager, Event Services, you will be responsible for performing the following tasks to the highest standards:
•    Own the planning and execution of assigned events from sales handover through completion and post event review.
•    Act as the primary on site contact for clients, ensuring all agreed requirements are delivered accurately and professionally.
•    Conduct pre event meetings, site inspections, and planning discussions to confirm details, expectations, and logistics.
•    Oversee event setup, service flow, live execution, and breakdown in accordance with approved BEOs and Hilton brand standards.
•    Respond effectively to last minute changes, guest requests and operational challenges.
•    Communicate clear event timelines, service standards and operational expectations to all involved departments.
•    Participate in daily operational briefings and pre convention meetings as required.
•    Support post event reviews and continuous improvement initiatives.
•    Follow up on deposits, attrition clauses, cut off dates, payment schedules, and billing instructions to ensure compliance.
•    Review event documentation and post event billing for accuracy, supporting timely settlement of accounts.
•    Maintain awareness of cost control and responsible use of operational resources.
•    Support commercial objectives by identifying opportunities to enhance event value in collaboration with Sales.
•    Review and ensure accuracy of BEOs, function sheets, and event documentation.
•    Maintain organized and up to date event files in line with Hilton standards and procedures.
•    Participate actively in Hilton training programs and service initiatives.
•    Comply to hotel’s credit policy and ensure full settlement of payments within agreed timeline as contracted.
•    Carry out any other reasonable duties and responsibilities as assigned.

What are we looking for?

A Sales Manager, Event Services serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

•    Minimum 2 years’ experience in a similar capacity.
•    Relevant diploma or degree in hospitality or business discipline.
•    Passionate about delivering exceptional guest experience.
•    Energetic, vibrant and inspiring to the team.
•    An innovative self-starter, with confidence and resilience.
•    Accountable and always positive in exploring alternatives and opportunities for better performance.
•    Focused on driving success for the hotel.
•    Warm, sincere and inclusive in interpersonal interactions.
•    Proactive, confident and reliable.
•    Flexibility to respond effectively with changes in business.
•    Strong analytical skills to understand key business indicators, competitive trends and develop strategies.
•    Excellent command of written and spoken English.
•    Strong presentation and communication skills. 
•    Excellent planning and organisation skills.
•    An excellent team player who works well with different stakeholders to ensure success of hotel. 
•    Has sense of urgency and discipline to ensure tasks are completed in a timely manner.
•    Prior knowledge and use of Delphi.Fdc.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 

Le Jardin Fort Canning

Job Description

Assistant Manager – Le Jardin Café (Fleursophy Group)

About Us

Set within the greenery of Fort Canning Park, Le Jardin Café is a nature-inspired extension of Le Jardin, offering a relaxed yet refined café experience rooted in modern European flavours.

Guided by the philosophy of Food, People, and Ambiance, we focus on delivering consistent quality, warm hospitality, and a space where guests can unwind and connect. From morning coffee to casual dining, every touchpoint is designed to feel effortless, thoughtful, and welcoming.

Job Description

We are looking for a proactive and service-driven Assistant Manager to support daily operations and ensure a smooth, high-quality guest experience.

Key Responsibilities:

• Support the Restaurant Manager in overseeing daily front-of-house operations
• Lead and supervise service staff to maintain excellent service standards
• Manage reservations, guest flow, and dining experience during service
• Handle customer feedback and resolve issues professionally
• Ensure proper table service, cleanliness, and overall outlet readiness
• Assist in staff training, scheduling, and performance monitoring
• Drive sales through upselling, promotions, and strong product knowledge
• Work closely with the kitchen team to ensure smooth service flow
• Support inventory control and ordering of service-related items

Job Requirements

• Minimum 2–4 years of experience in F&B operations, preferably in a café or casual dining environment

• Prior supervisory experience is preferred
• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• Service-oriented with a strong sense of responsibility and initiative
• Able to work in a fast-paced environment with attention to detail
• Willing to work weekends and public holidays

Why Join Us

• Opportunity to grow within a dynamic and expanding F&B group
• Work in a unique, nature-inspired café setting
• Be part of a team that values people, culture, and service excellence
• Exposure to both operations and brand-building experience

MR SU PTE. LTD.

Job Description

F&B Manager (Full-Time)
Company Overview

We are an expanding F&B company in Singapore, dedicated to delivering high-quality food and exceptional customer experiences. We are seeking an experienced and driven F&B Manager to lead our outlet operations and support business growth.

• Oversee full-spectrum operations of the outlet, ensuring efficiency and profitability
• Lead and manage a team of supervisors and service staff
• Develop and implement operational SOPs to improve service standards
• Monitor sales performance and drive revenue growth through strategic initiatives
• Manage manpower planning, staff scheduling, and performance evaluation
• Train, mentor, and develop team members to ensure high productivity
• Handle escalated customer feedback and ensure service recovery
• Manage inventory, procurement, and supplier relationships
• Control operational costs, including food cost and labor cost
• Ensure strict compliance with food safety and hygiene regulations (SFA/NEA)
• Work closely with senior management on business expansion and outlet performance

• Minimum 3–5 years of experience in F&B or hospitality industry
• At least 1–2 years in a managerial or supervisory role
• Strong leadership and team management skills
• Good business acumen and problem-solving abilities
• Ability to work in a fast-paced environment
• Strong communication and interpersonal skills
• Willing to work shifts, weekends, and public holidays

MR SU PTE. LTD.

Job Description

Job Description

As a Sichuan Cuisine Chef, you will be responsible for preparing high-quality, authentic Sichuan dishes and ensuring consistency in taste and presentation.

• Prepare and cook authentic Sichuan cuisine (e.g. 、、)
• Ensure food quality, taste consistency, and presentation standards
• Manage kitchen operations and maintain cleanliness and hygiene standards
• Monitor inventory and assist in ordering ingredients
• Train and supervise junior kitchen staff
• Ensure compliance with Singapore food safety regulations

• Minimum 2–3 years of experience in Sichuan cuisine preparation
• Strong knowledge of Sichuan cooking techniques and ingredients
• Ability to work in a fast-paced kitchen environment
• Good teamwork and communication skills
• Ability to work shifts, weekends, and public holidays

• Sichuan Cuisine Cooking Skills
• Kitchen Operations Management
• Food Safety & Hygiene Knowledge
• Team Leadership

Four Points by Sheraton Singapore, Riverview

Four Points by Sheraton Singapore, Riverview offers 476 guest rooms, including nine suites, each a stylish sanctuary with contemporary elegance, modern conveniences, and charming river or city views. Premium and Deluxe Rooms feature spacious work areas for business travellers, while Junior Suites include a separate living room with sofa bed. Executive Suites on higher floors offer cosy living areas with stunning river views, and Family Rooms provide one king and two twin beds for comfort and togetherness. Select accessible rooms are thoughtfully designed for guests with disabilities.

Job Description

• Responsible for all activities of the Front Office as well as other hotel activities relating to the effective and efficient operations and day-to-day running of the hotel.

• Be familiar with all room situations of the hotel and competitors, all room types and rates, promotions and new package plans.

• Monitor room situation, expected occupancy, VIP arrivals, forecast, promotions, banquet and conference events.

• Ensure accurate room assignment and conduct room inspections for VIP arrivals and/or any special arrangements.

• Check and ensure all signage of events are correctly displayed.

• Ensure proper log of all incidents pertaining to the hotel on daily basis for Management reporting.

• Check and supervise all Front Office associates and provide guidance whenever required.

• Authorize the acceptance of cheques, cash advance, rebates and refunds on the basis of procedures established.

• Check on housekeeping discrepancy reports and execute necessary actions or follow-up.

• Co-ordinate with security associates on the investigation of any irregular activities during the period of duty.

• Handle emergencies and crisis situation.

• Maintain and ensure cleanliness and orderliness at the Front Desk and all areas of the lobby and public areas and initiate corrective actions deemed necessary.

• Attend to all guests’ inquiries, feedbacks and compliments and needs promptly, efficiently and in a professional manner.

• Review Front Office policies and procedures and emergency action plans with the Assistant Front Office Manager/Senior Duty Managers to ensure contents are kept current and up to date.

• Conduct handover of any outstanding items and issues to the next Duty Manager by clearly documenting them in the Duty Manager’s log book.

• Prepare the duty roster for all Front Office associates.

• Conduct daily briefings and open discussions to address day to day operational issues.

• Perform other duties that assigned by the Management.

  
  

Job Requirements:

• At least 2 years of relevant experience in similar capacity

• Calm, efficient and able to work well under pressure

• Possess excellent leadership and communication skills

• Team player with a passion for delivering exceptional levels of guest service

• Prior experience in hotel setting is advantageous.

Sentosa Development Corporation & Subsidiaries

Welcome to Sentosa Development Corporation – where discovery never ends! We manage Sentosa Island, transforming it into more than a leisure destination. Our vision is to be the world's best-loved resort, focused on three areas: One Sentosa Experience, Smart Sentosa, and Sustainable Sentosa.

Job Description

The Sous Chef is responsible for the day-to-day operations of the assigned section. He/She provides guidance supervision on the production needs within the section and is responsible for the quality and usage of food produce to ensure controlled wastage and conscious to food costing as well as local sanitation and hygiene requirements.

Key Responsibilities

• Guide the preparation of food across workstations based on speed and rhythm of service

• Guide the plating of food items across the workstations

• Guide the preparation of workstations before the start of each service

• Assist to plan staff schedules based on operational needs

• Monitor inventory level to ensure sufficient inventory for kitchen operations

• Perform audits on portion and waste control practices to minimise loss and wastage

• Provide on-the-job training and performance evaluation to subordinates

• Promote positive working relations within the department and foster cooperation

• Support crisis response and recovery activities in accordance with business continuity policies

• Perform audits on staff's adherence to the organisation's personal, food and beverage hygiene standards

• Provide recommendations for the development of new recipes to renew menus based on suggestions given

• Suggest areas for continuous improvement across workstations

• Implement continuous improvement activities across workstations

• Guide staff in the usage of emerging technology and tools to improve work productivity

• Review existing work processes and procedures in accordance with process improvement reviews

• Propose to management and plan continuous improvement activities within the team

• Assist to monitor team's compliance with the organisation's Workplace Safety and Health (WSH) policies and procedures, food waste management & hygiene standards

Requirements

• Candidate must possess at least ‘O’ level education, professional certificate in Culinary, NITEC, Diploma in Tourism and or equivalent

• Minimum 4 years of experience in similar capacity

• Possess valid Food & Hygiene Certification

• Punctual and discipline to ensure optimal work performance

• Willing to work on weekends and public holidays

Tin Box Group Singapore Pte Ltd

Job Description

Job Summary:
The Outlet Manager is responsible for overseeing the daily operations of the outlet, ensuring smooth service, high customer satisfaction, and achievement of sales targets. The role includes managing staff, maintaining operational standards, and ensuring compliance with company policies.

• Oversee daily outlet operations to ensure efficiency and service excellence
• Manage, train, and supervise outlet staff, including scheduling and performance evaluation
• Ensure high levels of customer satisfaction and handle customer feedback or complaints
• Monitor sales performance and implement strategies to achieve targets
• Maintain inventory levels, control stock, and minimize wastage
• Ensure compliance with health, safety, and hygiene standards
• Coordinate with suppliers and handle ordering of goods
• Prepare reports on sales, expenses, and staff performance
• Maintain cleanliness and overall presentation of the outlet

• Proven experience in retail or F&B management
• Strong leadership and team management skills
• Good communication and interpersonal abilities
• Ability to work in a fast-paced environment
• Basic knowledge of budgeting, sales tracking, and inventory management

• Problem-solving and decision-making skills
• Customer-focused mindset
• Strong organizational and multitasking abilities

MR SU PTE. LTD.

Job Description

Job Description

As a Sichuan Cuisine Chef, you will be responsible for preparing high-quality, authentic Sichuan dishes and ensuring consistency in taste and presentation.

• Prepare and cook authentic Sichuan cuisine (e.g. 、、)
• Ensure food quality, taste consistency, and presentation standards
• Manage kitchen operations and maintain cleanliness and hygiene standards
• Monitor inventory and assist in ordering ingredients
• Train and supervise junior kitchen staff
• Ensure compliance with Singapore food safety regulations

• Minimum 2–3 years of experience in Sichuan cuisine preparation
• Strong knowledge of Sichuan cooking techniques and ingredients
• Ability to work in a fast-paced kitchen environment
• Good teamwork and communication skills
• Ability to work shifts, weekends, and public holidays

• Sichuan Cuisine Cooking Skills
• Kitchen Operations Management
• Food Safety & Hygiene Knowledge
• Team Leadership

MR SU PTE. LTD.

Job Description

F&B Manager (Full-Time)
Company Overview

We are an expanding F&B company in Singapore, dedicated to delivering high-quality food and exceptional customer experiences. We are seeking an experienced and driven F&B Manager to lead our outlet operations and support business growth.

• Oversee full-spectrum operations of the outlet, ensuring efficiency and profitability
• Lead and manage a team of supervisors and service staff
• Develop and implement operational SOPs to improve service standards
• Monitor sales performance and drive revenue growth through strategic initiatives
• Manage manpower planning, staff scheduling, and performance evaluation
• Train, mentor, and develop team members to ensure high productivity
• Handle escalated customer feedback and ensure service recovery
• Manage inventory, procurement, and supplier relationships
• Control operational costs, including food cost and labor cost
• Ensure strict compliance with food safety and hygiene regulations (SFA/NEA)
• Work closely with senior management on business expansion and outlet performance

• Minimum 3–5 years of experience in F&B or hospitality industry
• At least 1–2 years in a managerial or supervisory role
• Strong leadership and team management skills
• Good business acumen and problem-solving abilities
• Ability to work in a fast-paced environment
• Strong communication and interpersonal skills
• Willing to work shifts, weekends, and public holidays

HAO PIN ZAI PIN PTE. LTD.

Job Description

Job Title

F&B Manager

Occupation

CAFE MANAGER

Job Description & Requirements

1. Hand on cooking the foods and prepare the foods
2. Made ordering for customer and purchase goods ( raw foods, dry foods and raw material )
3. Inventory control for raw material
4. Clean the container, cleaning the shop fridge machine and cooking machine and etc
5. Training new worker
6. 12 per-hours per-days
7. 6 days per-week ( rest on Tuesday )
8. Overtime when company needed
9. No air con environment
10. Singaporean Only

Marriott International

Job Description

CHICKITA F&B PTE. LTD.

Job Description

Responsibilities includes:

Responsible for the preparation of raw materials required for items on the menu

Ensure that all food preparation is carried out according to the Standard Recipes and Operating Procedures

Adhere to all statutory food hygiene and sanitation guidelines

Ensure regular maintenance of all kitchen equipment, machinery and accessories

Ensure all items prepared are done with the same level of quality and consistency

Assist in cooking and plating prepared items according to standards in the Kitchen Manual

Proper labelling of all food items after preparation, maintaining stock level of all products and ensure correct rotation by FIFO.

Requirements:

No prior working experience in the related field is required for this position

Able to commit shift, weekends and public holidays

Understanding of current SFA regulations, (hygiene and health, and safety legislations.

A team player with a positive attitude

Able to work under extreme pressure

Ability to delegate tasks.

*Salary commensurate with working experiences*

CHICKITA F&B PTE. LTD.

Job Description

Responsibilities includes:

1. Maintaining the restaurant's revenue, profitability and quality goals.

2. Ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

3. Overseeing stock and ordering supplies

Requirements:

1. Minimum 3 years’ experience

2. Proven customer service experience, strong leadership, motivational and people skill

3. Understanding of current SFA regulations, (hygiene and health, and safety legislations.

Guzman y Gomez

Guzman y Gomez (GYG) Mexican Kitchen is a dynamic chain of food and beverage restaurants dedicated to enhancing guest experiences with authentic, high-quality Mexican cuisine. Our passion lies in crafting delicious dishes using real ingredients, with processes such as 24-hour marinades and rigorous chip-tasting sessions. We prioritize freshness and authenticity, believing that the extra effort is always worthwhile. Our team, known as the #DreamTeam, is the backbone of our success in Singapore. From service crew to chefs and managers, we embody cheerfulness, positivity, and energy, delighting guests with warm welcomes and genuine smiles. If you share our values and enthusiasm, join us today!

Job Description

Job Scope

As the Restaurant Manager, it is an important leadership position within our Restaurant Operations team, you’ll be responsible for the daily management of the restaurant whilst leading & developing your team. As a leader, you’ll be looked upon as a calming force when the heat’s on. On any given day you will be leading the team through busy service periods, crew training, proactively improving guest experience, managing food safety and food quality, managing inventory and restaurant financials as required.

What we’re looking for

We’ll provide you with the support required to get the mechanics right. We’re scouting for attitude, maturity and energy. If what we’re doing strikes a few chords, we’d love to opportunity to find you a place in our team.

• Running a shift at GYG is intense but rewarding, so to ensure you’re successful in the role, you’ll need experience. We appreciate ‘experience’ comes in may shapes and sizes – What we mean specifically is;
• Experience leading a team within a busy, high volume hospitality environment
• Experience delivering exceptional customer service
• Experience in managing restaurant financials (P&L)

Benefits

These are just some of the benefits that come with working at GYG:

• Attractive Salary $$
• Performance Incentives (quarterly)
• Rapid Career Growth
• 5 days work week and 2 days OFF, 44 hours
• Outpatient & Hospitalisation benefits
• Staff meals & discounted meals
• Sign-up bonus of $2,000
• Staff referral programme of $500
• Various types of leave entitlements
• Cultural celebrations – Day of the Dead and Cinco de Mayo (We just love to celebrate everything!!)

We guarantee you will have lots of fun at work and not a single day is the same!

Guzman y Gomez

Guzman y Gomez (GYG) Mexican Kitchen is a dynamic chain of food and beverage restaurants dedicated to enhancing guest experiences with authentic, high-quality Mexican cuisine. Our passion lies in crafting delicious dishes using real ingredients, with processes such as 24-hour marinades and rigorous chip-tasting sessions. We prioritize freshness and authenticity, believing that the extra effort is always worthwhile. Our team, known as the #DreamTeam, is the backbone of our success in Singapore. From service crew to chefs and managers, we embody cheerfulness, positivity, and energy, delighting guests with warm welcomes and genuine smiles. If you share our values and enthusiasm, join us today!

Job Description

Job Scope

• Responsible for overall efficient and effective management and operation of the restaurant
• Assist Restaurant Manager on daily restaurant operations
• Ensure that all menu items are prepared and delivered in accordance with GYG’s Food Recipe and training guides
• Ensure that GYG speed of service standards are consistently met on shift.
• Maintain a clean and organised restaurant at all times whilst on shift.
• Ensure restaurant compliance with the GYG Food Safety Policy and procedures during the shfit.
• Provide an enjoyable restaurant experience by maintaining a restaurant that is safe, clean and provides customers with an enjoyable ambience whilst running the shift.
• Report on restaurant sales performance for the shift as required by GYG
• Meet cost of goods sold, cost of labour and operating cost targets for the shift set by the management.

Requirements

• Good people management and conflict resolution skills
• Personable and approachable disposition
• Willingness to learn and develop strong competence in various GYG systems
• Provide valuable experience in sales and sales management, inventory management, and marketing coordination
• Face sales and interactions
• Learn proper techniques to problem solving and conflict management
• Coordinate information between operations and head office
• Learn how to deliver and manage superior customer service
• Teach how to effectively communicate, influence and interact with all types of customers, vendors and coworkers
• Provide weekly recruiting status reports to management
• Learn a wide variety of selling related skills including planning and conducting effective sales calls, identifying and exceeding customer needs and sales opportunities, inventory systems knowledge, management
• Learn all aspects of business, culture, and core values

Benefits

These are just some of the benefits that come with working at GYG:

• Attractive Salary $$
• Performance Incentives (quarterly)
• Rapid Career Growth
• 5 days work week and 2 days OFF, 44 hours
• Outpatient & Hospitalisation benefits
• Staff meals & discounted meals
• Sign-up bonus of $2,000
• Staff referral programme of $500
• Various types of leave entitlements
• Cultural celebrations – Day of the Dead and Cinco de Mayo (We just love to celebrate everything!!)

We guarantee you will have lots of fun at work and not a single day is the same!

Guzman y Gomez

Guzman y Gomez (GYG) Mexican Kitchen is a dynamic chain of food and beverage restaurants dedicated to enhancing guest experiences with authentic, high-quality Mexican cuisine. Our passion lies in crafting delicious dishes using real ingredients, with processes such as 24-hour marinades and rigorous chip-tasting sessions. We prioritize freshness and authenticity, believing that the extra effort is always worthwhile. Our team, known as the #DreamTeam, is the backbone of our success in Singapore. From service crew to chefs and managers, we embody cheerfulness, positivity, and energy, delighting guests with warm welcomes and genuine smiles. If you share our values and enthusiasm, join us today!

Job Description

Job Description & Requirements

As the Head Chef, you’ll be responsible for ensuring that all kitchen quality standards are always complied with. You will be supporting the recruitment, training, and development of all kitchen crew, supporting the restaurant manager with P&L results which include, COGS, Labor, and Operating Expenses, and ensuring all food safety and WH&S policies and procedures are adhered to.

We appreciate experience comes in many shapes and sizes, what we mean specifically is;

- Experience in a kitchen/cooking role within a busy hospitality environment
- Experience leading and developing a team
- Certificate in commercial cookery or equivalent experience
- Good understanding of food safety concerns
- Excellent interpersonal and communication skills

Benefits

These are just some of the benefits that come with working at GYG:

• Attractive Salary $$
• Performance Incentives (quarterly)
• Rapid Career Growth
• 5 days work week and 2 days OFF, 44 hours
• Outpatient & Hospitalisation benefits
• Staff meals & discounted meals
• Sign-up bonus of $2,000
• Staff referral programme of $500
• Various types of leave entitlements
• Cultural celebrations – Day of the Dead and Cinco de Mayo (We just love to celebrate everything!!)

We guarantee you will have lots of fun at work and not a single day is the same!

Yoshinoya (S) Pte Ltd

Iconic Beef Bowl Chain Brand with over 120 Years of History.

Job Description

Key Responsibilities:

1. Operations Management:

•            Plan production schedules to ensure food is prepared and delivered on time.

•            Manage stock levels to avoid waste and ensure availability.

•            Ensure food quality and hygiene meet safety regulations.

•            Continuously improve processes to enhance efficiency.

2. Team Management:

•            Hire, train, and supervise kitchen staff.

•            Organize staff schedules and assign tasks.

•            Evaluate performance and resolve any team issues.

3. Standardization & SOP Management:

•            Develop, implement, and regularly review SOPs for food preparation, storage, dispatch, and sanitation.

•            Ensure SOPs are consistently followed across shifts and teams.

•            Update procedures in line with menu changes, equipment upgrades, or regulatory requirements.

4. Quality Control:

•            Ensure consistent food quality and standards across all locations.

•            Produce quality control reports and maintain records.

•            Maintain accurate records related to production, hygiene, and quality assurance.

5. Menu Development:

•            Conduct R&D to develop new menu items for outlet sales.

•            Propose alternative ingredients, recipes, or processes that enhance production efficiency and reduce overall food and labor costs.

•            Ensure all new or revised products are operationally feasible for mass production and consistent across outlets.

6. Logistics:

•            Coordinate timely delivery of food products.

•            Optimize delivery routes and logistic processes to control costs and improve efficiency.

7. Budget and Cost Control:

•            Plan and manage budgets for labor, supplies, and equipment.

•            Monitor expenses and find cost-saving opportunities without lowering quality.

8. Inventory Accuracy & Stock Control:

•            Ensure accurate stock records through regular cycle counts and month-end stock takes.

•            Investigate and address variances in raw materials, WIP, and finished goods.

9. Safety and Compliance:

•            Ensure compliance with food safety, hygiene and health regulations.

•            Maintain a safe working environment for staff.

10. Maintenance:

•            Oversee kitchen equipment maintenance and repairs.

•            Ensure cleanliness and organization of the facility.

11. Audit & Inspection Readiness:

•            Prepare the central kitchen for internal audits, external audits, and regulatory inspections.

•            Ensure all documentation, records, and corrective actions are properly maintained.

12. Sustainability & Waste Reduction:

•            Drive initiatives to reduce food waste, energy usage, and water consumption.

•            Implement better yield management and by-product utilization where possible.

13. Hands-on Management:

•            Actively participate in daily operations to ensure smooth workflow and adherence to standards.

HAO PIN ZAI PIN PTE. LTD.

Job Description

Job Title

F&B Manager

Occupation

CAFE MANAGER

Job Description & Requirements

1. Hand on cooking the foods and prepare the foods
2. Made ordering for customer and purchase goods ( raw foods, dry foods and raw material )
3. Inventory control for raw material
4. Clean the container, cleaning the shop fridge machine and cooking machine and etc
5. Training new worker
6. 12 per-hours per-days
7. 6 days per-week ( rest on Tuesday )
8. Overtime when company needed
9. No air con environment
10. Singaporean Only

Jun Hang F&B Pte Ltd

Jun Hang F&B Pte Ltd which is an established food specialist that provides total solution in Catering services and cafeteria management. We provide comprehensive range of services (from daily breakfast, tea break, lunch, dinner, supper to special anniversaries and special occasion etc.) of superior quality - yet value-for-money for staff dining solution with numerous endorsements from our present clients and customers.

Job Description

About the role

We are seeking an experienced Restaurant Manager to join our dynamic team at Jun Hang F&B Pte Ltd in the Yishun ,Orchid Country Club. As the Restaurant Manager, you will be responsible for overseeing the day-to-day operations of our busy establishment, ensuring exceptional customer service and managing a talented team of hospitality professionals. This is a full-time position with opportunities for career advancement within our growing company.

What you'll be doing

1. Oversee all aspects of restaurant operations, including scheduling, inventory management, and budgeting

2. Lead and motivate a team of servers, hosts, and kitchen staff to deliver outstanding customer experiences

3. Ensure compliance with all health, safety, and regulatory requirements

4. Collaborate with the culinary team to develop and implement new menu items and promotions

5. Monitor and analyse sales data to identify areas for improvement and implement strategies to drive revenue growth

6. Provide exceptional customer service by resolving any guest concerns or complaints in a timely and professional manner

7. Participate in the recruitment, training, and development of new team members

What we're looking for

1. Minimum 3-5 years of experience in a restaurant management role, preferably in the hospitality and tourism industry

2. Strong leadership and people management skills with the ability to motivate and inspire a team

3. Excellent problem-solving and decision-making abilities

4. Proficient in inventory management, budgeting, and financial reporting

5. Exceptional customer service skills and the ability to handle customer complaints effectively

6. Thorough knowledge of food and beverage operations, including menu development and inventory control

7. Familiarity with relevant health and safety regulations in the food service industry

What we offer

At Jun Hang F&B Pte Ltd, we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, we offer a comprehensive benefits package that includes:

1. Generous performance-based bonuses and incentives

2. Opportunities for career development and advancement

3. A collaborative and inclusive work environment with a focus on team-building and social activities

About us

Jun Hang F&B Pte Ltd is a leading food and beverage company in Singapore managing few Golfer's Terrace in Singapore, known for our innovative and diverse range of dining experiences. With a strong focus on quality, service, and sustainability, we are committed to providing our customers with exceptional culinary experiences and creating a positive impact on the local community. Join our team and be a part of our exciting journey as we continue to grow and expand our brand.

Apply now for this exciting opportunity to become the Restaurant Manager at Jun Hang F&B Pte Ltd.

APPLAUSE TYRWHITT PTE. LTD.

Job Description

Job Description:

We are seeking enthusiastic and dedicated Food & Beverage Service Assistant Manager to join our team! In this role, you will provide exceptional service to our guests, ensuring a memorable dining experience. Your attention to detail, positive attitude, and ability to work in a fast-paced environment will contribute to our commitment to excellence.

• Guest Service: Greet and welcome guests, take orders, and provide menu recommendations. Ensure all guests receive timely and courteous service.
• Order Management: Accurately enter orders into the system, relay them to the kitchen and bar staff, and monitor food and beverage delivery.
• Dining Room Maintenance: Set up and maintain a clean and organized dining area, including tables, chairs, and condiments.
• Knowledge of Menu: Stay informed about menu items, specials, and promotions to effectively assist guests and answer questions.
• Team Collaboration: Work closely with kitchen and bar staff to ensure smooth operations and guest satisfaction.
• Health & Safety Compliance: Adhere to food safety and sanitation standards, ensuring a safe environment for both guests and staff.
• Problem Solving: Address guest concerns or complaints promptly and professionally, escalating issues as needed.
• Staff Management

• Previous experience in food and beverage service preferred but not required.
• Good communication and interpersonal skills.
• Ability to work well under pressure and in a team environment.
• Independent

Oasia Hotel Singapore

Designed with business and leisure travellers in mind, Oasia Hotel Singapore is easily accessible to the Central Business District and shopping belts of the city. Oasia’s oasis experience begins once you set foot inside the hotel, which represents an escape from the hustle and bustle of the city.

Job Description

Job Description:

• Ensure guest rooms and public areas are maintained in accordance with policies, standards and guidelines
• Inspect assigned areas regularly to ensure furnishing, facilities and equipment are cleaned and maintained
• Take charge of assigned areas and ensure housekeeping services are in line with the established standards
• Conduct random checks on service areas
• Ensure trolleys are replenished and properly parked at designated areas
• Perform Room Attendant assignments (i.e.. completion of rooms cleaning and allocation of extra duties)
• Ensure work orders and requests are carried out promptly and efficiently
• Investigate and follow up on feedback regarding housekeeping services

Job Requirements:

• O-Level or equivalent
• At least 2 years of supervisory experience in Hotel Housekeeping
• Proactive, meticulous and able to perform strenuous activities and handle heavy load

Employees will get to enjoy benefits such as Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage.

Harry's International Pte Ltd

Established in 1992, Harry’s is Singapore’s largest collection of everyday bars and kitchens - a homegrown destination where people from all walks of life come together to connect, unwind, and celebrate life over great food and drinks. From its humble beginnings at Boat Quay, Harry’s has grown to 18 outlets islandwide, each a welcoming space where everyone feels at home.

Job Description

We are seeking a dedicated and enthusiastic Restaurant Manager who excels in delivering exceptional customer service while managing the overall operations of the outlet. The ideal candidate will embody our core values of being genuine, generous, and curious—creating meaningful connections with guests, going the extra mile for both customers and the team, and constantly striving to improve the dining experience. A solid understanding of financial performance, including managing the outlet’s P&L, is essential for this role.

Key Responsibilities:

1. Customer Service & Engagement:

• Foster a warm and inclusive atmosphere where every guest feels welcomed and valued.

• Go the extra mile to ensure customer satisfaction, handling feedback and complaints promptly and professionally.

• Actively engage with guests, embodying curiosity to understand their preferences and create memorable experiences.

2. Outlet Operations Management:

• Oversee daily operations, ensuring smooth and efficient functioning of the restaurant.

• Maintain high standards of cleanliness, food quality, and ambiance, reflecting our genuine care for details.

• Monitor inventory levels and coordinate with suppliers for timely replenishment.

3. Team Leadership:

• Recruit, train, and motivate a high-performing team, fostering a positive and collaborative work environment.

• Lead with generosity, providing coaching, recognition, and support to team members.

• Conduct regular team briefings to align on goals and ensure excellent service delivery.

4. Back-of-House (BOH) Support:

• • Work closely with the kitchen team to ensure smooth food preparation and timely service.

• • Address BOH challenges, such as kitchen workflow, inventory management, and food

• quality control.

• • Uphold food safety and hygiene standards in compliance with regulatory requirements.

5. Financial Performance:

• Take ownership of the outlet’s P&L, analyzing revenue, costs, and profitability to ensure financial targets are met.

• Develop and implement strategies to drive revenue growth and cost efficiency.

• Demonstrate curiosity in analyzing sales reports and identifying opportunities for improvement.

6. Compliance:

• Ensure compliance with health and safety regulations, company policies, and operational standards.

Requirements:

• Proven experience as a Restaurant Manager or similar role in the F&B industry.

• Strong understanding of customer service principles and the ability to lead by example with authenticity and warmth.

• Proficient in managing an outlet’s P&L, with a focus on driving profitability.

• Excellent communication and interpersonal skills.

• A genuine passion for fostering a welcoming and inclusive environment.

• Curious and proactive approach to problem-solving and continuous improvement.

• Familiarity with inventory management and operational software is a plus.

LATIDO PRIVATE LIMITED

Job Description

Job Summary

We are seeking a hands-on Sous Chef to lead kitchen operations alongside the Head Chef. You will drive consistency, quality, and team development while managing key kitchen sections and ensuring hygiene and cost control.

Responsibilities

• Collaborate with the Head Chef to manage daily kitchen operations and service delivery
• Lead and motivate the kitchen team during preparation and service to maintain high performance
• Ensure consistent quality, presentation, and taste across all dishes served
• Take ownership of kitchen sections, including fire/grill stations, to deliver precise cooking results
• Train and develop junior team members to enhance their culinary skills and efficiency
• Assist in menu development, research and development, and implement cost control measures
• Manage ordering processes, oversee stock rotation, and minimize food waste to optimize resources
• Maintain strict hygiene and food safety standards to comply with regulatory requirements
• Lead the kitchen independently when the Head Chef is unavailable to ensure smooth operations

Preferred competencies and qualifications

• Proven experience as a Sous Chef or Junior Sous Chef prepared to assume greater responsibility
• Skilled in fire, grilling, or high-heat cooking techniques to execute menu items effectively
• Demonstrated leadership with a calm, solutions-oriented approach under pressure
• Passionate about Latin American cuisine and bold flavor profiles
• Ability to maintain focus and deliver quality results in a fast-paced kitchen environment
• Strong attention to detail and dedication to consistency in food preparation
• Collaborative team player with a positive attitude and strong work ethic

SHINYA IZAKAYA LLP

Job Description

Job Description

To perform cooking duties in a non-aircon F&B working environment.

Detailed Responsibilities

- Assist the head chef in daily kitchen operation

- Cutting, steaming, frying, etc.

- Washing and handling raw materials such as vegetable, seafood, pork, poultry, beef, etc.

- Periodically cleaning & maintenance of fridge, freezer, cooking area, exhaust hood, drainage, etc.

- Periodically review menu with the management and design new promotion dishes

- Other ad hoc duties assigned by the management

Requirements

- Experience as Chef in a restaurant

- Able to get along with team members

- Needs to work on split shift daily: 10am – 2pm & 6pm – 10pm

- Needs to work on weekends & public holidays

- OT may be required with short notice to cover other colleagues’ MC or leaves

- Able to work in a Non-Aircon environment

ARKCLUB INTERNATIONAL MANAGEMENT PTE. LTD.

Job Description

Job Summary

The Performing Artiste Manager is responsible for the strategic and operational management of the venue’s entertainment lineup. This role acts as the bridge between creative talent and business goals. You will oversee talent scouting, contract negotiations, and the daily execution of live shows to ensure the entertainment consistently enhances the venue's atmosphere and drives guest satisfaction.

• Talent Scouting & Programming: Proactively source and audition vocalists, bands, and DJs. Curate a monthly entertainment calendar that aligns with the venue’s branding and target demographics.

• Contracting & Compliance: Negotiate performance fees and terms. Ensure all performers have valid contracts and that the venue adheres to local regulations regarding live performances and entertainment licensing.

• Performance Management: Set KPIs for performers regarding stage presence, repertoire diversity, and audience interaction. Conduct regular performance reviews and provide creative coaching.

• Budget Oversight: Manage the monthly entertainment budget, ensuring high-quality talent is secured while maintaining a healthy return on investment.

• Strategic Planning: Collaborate with the Marketing and F&B teams to develop themed nights, seasonal events, and promotional campaigns that leverage the artistes' following.

• Administrative Coordination: Assist with the documentation required for Work Pass applications or professional visit passes for foreign performers, ensuring all paperwork is submitted to relevant authorities.

• Social Media Direction: Direct and oversee the creation of high-quality "Live" snippets or behind-the-scenes content for platforms like TikTok and Instagram to build the venue’s online brand.

• Guest Experience Liaison: Handle special requests from VIP guests, such as song dedications or organizing "Meet and Greet" moments with lead performers.

• Technical Troubleshooting: Coordinate with the sound and lighting crew to resolve equipment issues or stage layout changes for special guest appearances.

• Market Intelligence: Periodically visit competing venues to stay informed about industry trends, popular music styles, and emerging talent in the local circuit.
  

  Any other ad hoc tasks assigned.
  

• Strong negotiation skills

• Excellent interpersonal skills with the ability to manage diverse creative personalities.

• Willingness to work non-traditional hours, including late nights, weekends, and public holidays.

• Leadership: Ability to inspire performers and maintain high morale within the entertainment department.

• Operational Excellence: Strong organizational skills to manage complex schedules and multiple concurrent projects.

• Commercial Acumen: Ability to balance artistic quality with the venue's financial goals.

Far East Hospitality

Far East Hospitality Holdings Pte Ltd (Far East Hospitality), a premier hospitality assets owner and operator, is a 70-30 joint venture formed in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited. In the same year of its formation, Far East Hospitality through its wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, completed a 50-50 joint venture with Australia’s Toga Group.

Job Description

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 10 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, A by Adina, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 17,000 rooms under management across over 100 hotels and serviced residences in ten countries - Australia, Austria, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand, Singapore and Switzerland - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).

• Responsible for ensuring the proper, efficient, and profitable functioning of the Hotel.
• Supervise sections in the Front Office, including reception, cashier, telephone, reservation, and baggage services. Monitor staff members' conduct and job performance and to project a positive corporate image to guests.
• Provide prompt, courteous, and efficient service to guests and handle guest complaints with tact and diplomacy. Assist in guest check-ins and check-outs.
• Assist in inspecting rooms assigned to VIPs before their arrival, escort VIPs to their rooms and ensure complimentary amenities are provided. Inform relevant departments about VIPs' arrival.
• Check the Logbook for messages and follow up actions at the beginning of each shift. Issue keys to authorized personnel only and initiate correspondence regarding enquiries, reservations, and complaints. Monitor housekeeping discrepancy reports and take corrective actions when necessary.
• Handle security-related matters, such as directing guests reporting incidents or theft and addressing guest conduct issues with the Security Department.
• Maintain the cash float amount according to expected occupancy. Authorize rate and room changes, paid outs, cash advances, and acceptance of cheques following procedures and credit policies.
• Take charge of training all reception staff members, include planning, organizing and conducting on-the-job training.
• Conduct spot checks on outlets in the absence of the Outlet Manager.
• Monitor room inventory closely to maximize room utilization and generate higher revenue. Collaborate with Sales to optimize revenue and occupancy from group allotments.
• Take on the responsibility of evacuating staff members and guests during a fire in the absence of the Safety & Fire Manager. Attend CERT training as required by law and regulations.
• Perform any other duties assigned by supervisors, carrying them out diligently and professionally.

• Minimum Diploma in Hospitality, Tourism, or related field.
• At least 2-3 years of Front Office or supervisory experience in the hotel industry.
• Proficient in Opera PMS or other hotel management systems.
• Hospitality certifications (e.g., CERT, service excellence, leadership, or operations) are an advantage.
• Strong leadership, communication, and problem-solving skills.
• Service-oriented with the ability to handle guest feedback and operational issues effectively.
• Well-groomed and professional in appearance and demeanor.
• Willing to work rotating shifts, weekends, and public holidays.