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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Football Association of Singapore

The Football Association of Singapore (FAS) is responsible for developing and advancing the game at all levels. Providing a structure for the game to flourish and governing the running of football in Singapore, the FAS also ensures that the Laws of the Game are adhered to, from the professional Singapore Premier League to amateur leagues.

Job Description

Job Summary

Reporting to the Senior Manager, General Secretary’s Office, the Executive serves as the face of the Football Association of Singapore (FAS), creating a warm, polished and professional experience for visitors, partners, stakeholders and colleagues. The role combines front-of-house service with office administration, visitor coordination and hands-on support for match days and key events.

The successful candidate will gain broad exposure across executive office administration, stakeholder engagement, VIP hospitality, event delivery and match-day operations, with opportunities to take on wider responsibilities and contribute to cross-functional projects as their capabilities develop.

Job Description

• Serve as the first of point of contact, greeting and welcoming guest, clients, partners and visitors in a friendly and professional manner.
• Manage incoming calls, general email enquiries and correspondence; screen and direct them accurately to the appropriate departments.
• Coordinate visitor registration, appointments, meeting-room bookings and access arrangements.
• Maintain the reception area, meeting rooms and shared spaces so they are clean, organised, well-stocked and presentation-ready
• Receive, sort and distribute mail and deliveries, and arrange courier dispatches when required.
• Maintain the internal telephone directory, visitor logs and administrative records, and support filing, data entry and document preparation.
• Manage office and pantry supplies, including procurement, stock monitoring and replenishment.
• Support event setups, client and VIP visits, match-day operations and other office logistics, including occasional evenings or weekends when required.
• Handle initial feedback or complaints calmly, provide appropriate assistance and escalate matters when necessary.
• Collaborate with internal teams to ensure seamless front-of-house operations and contribute toother projects or duties as assigned.

Job Requirements

• Minimum GCE 'A' Level, Diploma or equivalent.
• Relevant experience in front desk, reception, hospitality, customer service or office administration is preferred.
• A polished professional presence and a genuine service mindset.
• Clear spoken and written communication, with confidence engaging visitors, colleagues and senior stakeholders.
• Strong organisation and attention to detail, with the ability to prioritise and stay composed in a fast-paced environment.
• Good judgement, discretion and respect for confidentiality.
• A collaborative attitude and willingness to support across departments.
• Basic computer literacy (e.g. MS Office – Word, Excel, PowerPoint)

Hotel Traveltine Downtown Singapore, Trademark Collection by Wyndham

Job Description

About the role

To assist the Guest Services Manager in the supervision and control of Front Desk operations and the carry out of all guest service duties. To supervise, direct, integrate and control all activities relating to guests and to upgrade the service level standards of the hotel.

Key responsibilities

• Check grooming standards of all Front Office staff

• Read entries in Communication Log Book and carry out instructions and tasks assigned for follow-up

• Assign specific duties to Guest Services Officer and check Night Recapitulation for accuracy

• Determine daily room requirements and ensure guest's special requests are being checked, room blocked as per guest's request with regard to room type, non-smoking, extra bed, etc.

• Take charge and ensure preparation work is done prior to groups check-in and ensure group delegates bills are settled before leaving hotel

• Receive and attend to VIPs, wedding couples and regular guests in the absence of Guest Services Managers

• Ensure Guest Services Officers are stationed at reception counter at all times

• Assist the Guest Services Manager to handle complaints of guests and to provide service recovery

• Keep a high standard of cleanliness and smooth operation at the Front Office

• Assist and guide subordinates when they are in difficulties and routine check on work process

About you

• Sound knowledge of current situation and proper communication procedures to be handed over to next shift

• Knowledge of procedures and policies on city ledger

• Ability to plan weekly roster for Front Desk

• Ability to promote sense of responsibilities, courtesy, cheerfulness and work harmony in Front Office

• Ability to brief and update Guest Services Officers on events and latest developments

• Ability to co-ordinate with Sales Department, Housekeeping Department, and other departments and Front Office staff

Success Human Resource Centre Pte Ltd

Success Human Resource Centre Pte Ltd has been in the staffing industry since February 1997 and has achieved a reputation for efficient and personalized good service to cater to the staffing need of the various industries in Singapore. Our wide range of clienteles varies from different industries like banking, manufacturing, hotel, hospital, commercial, shipping and etc.

Job Description

Responsibilities:

• Welcome and assist guests with check-in, check-out, and general enquiries.

• Handle reservations, payments, and daily front desk operations.

• Provide excellent customer service and ensure a pleasant guest experience.

• Coordinate with housekeeping and maintenance to address guest requests.

• Perform basic administrative duties and maintain accurate records.

Period:

• Permanent

Location:

• Chinatown  

Working Hours:

• 6 days work week, rotating off day (7am–3pm, 3pm–11pm, 11pm–7am) 

Salary:

• Up to $2,200 + AWS + PB  

Requirements:

• Minimum ‘N’ level

• Candidates with experience in hospitality or customer service will have an advantage

• Good communication and interpersonal skills

• Able to work shifts, weekends, and public holiday.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

••••@successhrc.com.sg (Reg No: R25128591)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)
160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914
T: 63•• •183 | W: www.successhrc.com.sg 

York Hotel (Private) Limited

A HIDDEN JEM IN THE HEART OF ORCHARD ROAD

Job Description

Key Responsibilities

• Strong Interpersonal and Communication skills

• Experience in Customer Service and Customer Satisfaction

• Ability to provide Administrative Assistance

• Excellent organizational and multitasking abilities

• Attention to detail and problem-solving skills

• Previous experience in the hospitality industry is a plus

• ITE or equivalent

INSEAD

As one of the world’s leading and largest graduate business schools, INSEAD brings together people, cultures and ideas to change lives and to transform organisations. A global perspective and cultural diversity are reflected in all aspects of our research and teaching.

Job Description

Within our INSEAD Asia Campus located at the One-North district in Singapore, we have an in-house hotel, Residences. INSEAD’s Residences has 133 rooms and they are mainly catered for short stays for our Executive Education and Executive Degree participants as well as visiting staff and faculty.

INSEAD is seeking a Front Desk Executive to join INSEAD’s Residences, in Operations and Campus Services department . This is a full-time, permanent position based at our Asia Campus in Singapore. This is a full on-site position and on shift roster.

About the job 

You will play a key role in creating exceptional experiences for guests, participants, faculty, staff and visitors across INSEAD’s Asia Campus. As the face of INSEAD’s front office operations, you will oversee daily activities at both the Main Reception and Residences Reception, ensuring service excellence, operational efficiency and a welcoming environment at every touchpoint. You will contribute to delivering a seamless, personalised and professional experience that reflects INSEAD’s reputation as The Business School for the World.

Your role within the team

• Deliver outstanding front desk services across the Main Reception and Residences Reception, ensuring a positive and professional experience for all visitors and guests.
• Manage visitor registration, access control processes and VIP parking arrangements in accordance with INSEAD policies and procedures.
• Handle incoming emails, telephone enquiries and requests efficiently, directing enquiries to the appropriate stakeholders.
• Ensure reception and lobby areas remain clean, organised and presentation-ready in line with INSEAD standards.
• Coordinate guest check-in and check-out processes and accurately process billing and payments.
• Conduct room and public area inspections to maintain high hospitality standards.
• Arrange transportation and taxi services and manage the issuance and tracking of room keycards.
• Collaborate closely with housekeeping and outsourced service providers to ensure smooth operational delivery.
• Maintain accurate records and ensure compliance with all safety, security and operational requirements.
• Build strong relationships with internal clients and provide timely support and updates when required.

The ideal candidate profile
 

• Minimum GCE ‘O’ Level or equivalent; a Diploma in Hospitality, Hotel Management, Tourism or a related discipline is preferred.
• Minimum 2 years of experience in the hospitality industry, such as hotels, serviced residences, travel agencies or related customer-facing environments.
• Strong customer service orientation with a passion for creating memorable guest experiences.
• Excellent interpersonal, communication and telephone handling skills.
• Proficiency in Microsoft Office applications; knowledge of Opera systems would be advantageous.
• Able to remain calm under pressure, with strong problem-solving abilities, attention to detail and a proactive approach to service delivery.
• Flexible, adaptable and able to work effectively as part of a team while demonstrating initiative and accountability.
• Client Focus: We are looking for someone who is passionate about helping others and dedicated to delivering excellent service to both internal and external clients. You take ownership of client and guest needs, respond with care and efficiency, and consistently strive to exceed expectations.
• Collaboration: You enjoy working closely with colleagues and service partners, sharing information openly and contributing to a positive, supportive and solution-oriented team environment.
• Able to work shifts, weekends and public holidays

This is a 5-day a week roster system and includes the following shift schedules:
•    7am to 4pm
•    10am to 7pm
•    11am to 8pm
•    2pm to 11pm

Twl-Group Pte. Ltd.

Here at The White Label, there is nothing more important than recruiting and developing talents. We are more than a restaurant group, we are a family in which everyone can have the opportunity to contribute to the success of the company.

Job Description

Position: F&B Front of House Supervisor
Type: Full-Time

Salary Range: 2,800 - 3,200

We are a renowned Halal restaurant celebrated for our refined dining experience and innovative cuisine. Known for impeccable service and warm hospitality, we are seeking a dynamic Front of House Supervisor to lead our service team and ensure exceptional guest experiences.

• Guest Experience & Service Excellence
  Oversee daily front-of-house (FOH) operations to ensure seamless service and hospitality.
  Uphold and enhance the restaurant’s service standards to deliver a premium Halal dining experience.
  Address guest feedback promptly and professionally.
• Team Leadership & Training
  Supervise, train, and motivate FOH staff to maintain high performance and morale.
  Conduct regular service briefings, role assignments, and performance evaluations.
  Foster a culture of professionalism, teamwork, and continuous improvement.
• Operational Management
  Manage reservations, table allocations, and dining flow for maximum efficiency.
  Ensure compliance with Halal and food safety standards.
  Work closely with the kitchen team to coordinate service and special requests.
  Monitor inventory of service-related items (linen, cutlery, crockery, etc.).
• Business & Administrative Support
  Assist in budgeting, cost control, and achieving revenue targets.
  Generate and review daily reports, including guest counts, sales, and staff performance.
  Support marketing initiatives, events, and promotions to elevate guest engagement.

• Proven experience as a Front of House Supervisor or similar role in F&B, preferably in an upscale dining environment.
• Strong leadership and people management skills with the ability to inspire a team.
• Excellent communication and interpersonal abilities.
• Solid understanding of restaurant operations, reservations systems, and service protocols.
• Ability to remain composed under pressure and resolve issues proactively.
• Flexible to work on weekends, public holidays, and evenings.

• Competitive salary with performance-based incentives.
• Opportunities for career growth within a respected F&B brand.
• Staff meals and dining discounts.
• A supportive, collaborative work environment that values professionalism and creativity.

Resorts World at Sentosa Pte Ltd

Resorts World Sentosa (RWS) is Asia’s premium lifestyle destination resort located on Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, Singapore Oceanarium and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are seven unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS has been named “Best Integrated Resort” since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific’s travel industry.

Job Description

Job Summary:

We are seeking a motivated and guest-focused Guest Experience Lead (Front Office) to join our team. This role is responsible for supervising daily Front Office operations, ensuring smooth coordination across departments, and maintaining high levels of guest satisfaction. You’ll play a key role in guiding the team to deliver seamless service experiences while supporting operational efficiency and revenue opportunities. 

Key Responsibilities:

• Perform professional check-in and check-out procedures to ensure high guest satisfaction. 

• Coordinate effectively within the Front Office and with other departments, especially Housekeeping, to ensure seamless guest experiences. 

• Manage room controlling duties based on occupancy forecasts, VIP arrivals, group check-ins, and special requests. 

• Promote a sales-driven culture within the Front Office team and maximize resort-wide sales opportunities. 

• Maintain confidentiality of guest information and business practices. 

• Support supervisory functions including staff rostering, room assignments, requisition orders, and basic training or coaching. 

• Manage guest recognition programs and ensure accurate reporting. 

Requirements:

• Minimum Diploma in Hotels/Hospitality Management or equivalent. 

• Minimum 2 years of experience in the hospitality industry, preferably in 5-star hotels. 

• Strong interpersonal skills with strong multitasking, time management, and problem-solving abilities. 

• Knowledge of supervisory functions such as rostering, room assignments, and basic coaching. 

• Proficient in Microsoft Office applications (Word, Excel, PowerPoint). 

The Ascott Limited

Since pioneering Asia Pacific’s first international-class serviced residence with the opening of The Ascott Singapore in 1984, Ascott has grown to be a trusted hospitality company with more than 950 properties globally. Headquartered in Singapore, Ascott’s presence extends across more than 220 cities in over 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA.

Job Description

Job description

You will support the daily guest service operations in our Hotel. You will also create a pleasant and lasting atmosphere that enables guests’ satisfaction and provide a sense of home away from home. You will report directly to the Front Office Manager.

Responsibilities

You will:

• Assist guests with check-in and check-out procedures

• Ensure all guests are attended to at the Front Desk

• Issue apartment access key cards

• Attend to and anticipate all guests' queries and needs

• Provide recommendations on nearby amenities, places of interest and assist guests in making travel, tours and restaurant reservation arrangements

• Manage guests’ accounts, information and apartment availability in the system

• Perform simple bookkeeping

• Make and confirm reservations

• Respond to all queries through walk-ins, emails and calls and assist with requests

• Handle and record resident feedback and complaints, referring them to supervisors and managers 

• Perform related tasks as assigned

Job Requirements

You have:

• Possess a good command of spoken and written English

• Pay attention to details

• Excellent team player and service-oriented

• Passion in learning a variety of tasks, including handling paperwork

• Willingness to perform shifts

Fairmont Singapore & Swissôtel The Stamford

Fairmont Singapore & Swissotel The Stamford

Job Description

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Front Office Supervisor

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Assist guests with check in and checkout, and other cashiering duties

• Ensure all guest relation services, behavioural and technical are maintained in accordance with the hotel standards and in line with hotel's strategic plan

• Maintain visible image of management at all times. Provide management presence by coaching employees in handling feedback

• Provide a warm welcome to guests on arrival and register them as well as issuing room keys by using the appropriate standards

• Efficient in assisting guests throughout their stay with any requirements, handling guest feedback, provide direction and give suggestions

• Maximizing room revenue by up-selling to a higher rate category and selling the highest possible rates for walk-in guests

• Perform any related duties and special projects as requested by the Front Office Manager/Assistant Front Office Manager/Reception and Duty Manager

• Supervise and ensure the smooth and efficient daily operation of the Front Desk, ensuring all hotel guests and visitors receive an optimum level of service and care at all times

• Provide assistance of the Front Office areas such as Front Desk, Airline Desk, Groups, Rooms Controlling and Lobby Greeters

• Ensure strict compliance of the Credit Card Privacy – PCI

• Ensure strict compliance to the Cash Float SOP

Qualifications:

• Minimum 2 years of Luxury Hotel Experience

• Knowledge of Opera System and other related sub-system interfaced to the PABX and/or the hotel’s computer system

• Basic Supervisory Skills, verbal and written skills planning, decision making, training and development

• Able to work in a team, i.e. caring about other team members and open towards other nationalities

• Detail-oriented, organized and very flexible with working extended hours

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

SUNSET METT SING PTE. LTD.

Job Description

Sunset Hospitality Group is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more.

SHG operates over 112 venues and with presence in 26 countries with a commitment to deliver authentic & diverse hospitality experiences that bring people together, all around the world.

METT Singapore, a Heritage Icon in the heart of Fort Canning Park.

The hotel blends colonial charm with contemporary soul. Just minutes from Orchard Road, this lifestyle hotel features 84 rooms and suites, 2 pools, and exclusive venues for dining, wellness, and social connection. With every detail designed to inspire meaningful moments, METT Singapore is a destination where simplicity meets refined living.

As the Guest Relations Executive, you will be the first point of contact for our valued guests, providing exceptional service from the time they arrive till they are escorted to their rooms creating memorable experiences along the way. You will be stationed in the lobby awaiting guest arrival and facilitating all arrangements from the moment guests step in, to the time they are settled in their rooms.

Day to Day Responsibilities

• To perform the smooth operations of front desk including but not limited to check in, check out, currency exchange, room change, audit balances, daily reports, food and beverage service according to establish policies and procedures.

• To assist all guests in a friendly, helpful and professional manner including but not limited to offering room orientation to all arriving guests or escorting guests to their destination within the hotel, attempting to use guest names at least twice during the engagement.

• To liaise with Guest Relations Manager regarding any complaints and to assist walk in guests with alternative accommodation in the event of a full house situation.

• To inform other departments of arrival, room changes, check out and special arrangements.

• To attend shift briefings to ensure hotel activities and operational requirements are known.

• To ensure effective handover and takeover of shift, ensuring proper follow-up and resolution of all outstanding issues.

• To ensure the guest database is complete by obtaining all necessary information from guest.

• To perform any other job task as reasonably assigned.

Knowledge, Skills and Qualifications:

• At least 1-2 years of experience in a similar role within the hospitality industry, preferably in a luxury lifestyle hotel setting.

• Excellent communication and interpersonal skills.

• Basic computer skills, with prior experience in Opera software preferred.

• Customer-focused with a positive attitude and a welcoming demeanor.

• Ability to perform well under pressure.

• High energy level with a positive outlook.

• A willingness to go above and beyond to meet guest expectations.

• A genuine passion for customer service and hospitality.

• Able to work shifts, weekends and public holidays.

Treetops Executive Residences

Treetops Executive Residences is a luxurious serviced apartment managed by Edmund Tie & Company Hospitality Management Services Pte Ltd . Featuring 220 units of one to three bedroom fully serviced suites, it is the perfect eco-luxurious environment for a refreshing resort style home away from home experience.

Job Description

Join our team and deliver exceptional guest experiences!

We are looking for enthusiastic and service-oriented individuals to join us as Front Office Executive. If you enjoy interacting with people and have a passion for hospitality, we want to meet you!

Responsibilities:

• Attend to guests’ needs and enquiries in a professional and courteous manner.

• Handle guest check-in and check-out processes efficiently.

• Provide personalized, warm, and attentive service to ensure an enjoyable and seamless stay for all guests.

Requirements:

• Good interpersonal skills and a positive working attitude.

• Service-oriented and a strong team player.

• Energetic, passionate, and professional in approach.

• Able to work 2 rotating shifts, including weekends and public holidays.

• Entry-level Diploma holders are welcome to apply.

What We Offer:

• Staff duty meals and uniforms provided.

• A supportive and friendly work environment.

• 5 days work week

• Opportunities to grow within the hospitality industry.

Interested applicants, please email your resume to ••••@treetops.com.sg

IBIS Singapore on Bencoolen

Ibis Singapore on Bencoolen is Singapore’s favourite economy hotel managed by Accor Group. Reviewed over 7,000 times on TripAdvisor and accommodating more than 250,000 guests per year, this hotel is renowned for its excellent customer service and centralised location.

Job Description

The Front Office Supervisor is directly responsible for the day-to-day operations of the Front Desk while on duty. They lead the team to ensure that the Reception operations run smoothly at all times and support Receptionists in their day-to-day tasks. On a broader scale, the Front Office Supervisor is to ensure that all of the hotel’s guests are greeted, assisted with a level of service, and welcomed in a genuine, warm way at all times.

• Assist the Duty Manager in ensuring smooth operations at the front office.

• Assist the Duty Manager in reviewing the staffing roster at the commencement of the shift to ensure the best deployment for maximum efficiency.

• Able to assist the Guest Service Executive in resolving any operational issues.

• Assist the Duty Manager in controlling room inventory. Managed allocations according to hotel directives. Plan room allocation and prepare arrivals, bearing in mind any special requests.

• Coordinating with housekeeping daily to ensure rooms are cleaned on time, departures are checked out on time, and VIP arrivals are checked.

•  Update PMS (Opera) and be able to use the program as an expert for the Front Office area. Able to train others to do so, too.

• Promote, develop, and maintain strong working relations, ensuring that your shift/team runs smoothly and guests are greeted professionally, in a Heartist manner.

• Identify the person to whom he/she is speaking and the subject of the request, and direct the guest accordingly.

• Monitor performance standards, reporting issues/concerns as needed.

•  Able to assist the Duty Manager in handling guests’ requests and complaints.

• Able to train all existing and new team members.

• Able to assist the ALL Star & in general, be a Loyalty Ambassador who consistently promotes our Loyalty programs (Accor Live Limitless & ALL Plus).

•  Able to assist the Assistant/Front Office Manager in monitoring and checking on retroclaims.

• Strive to implement the Accor Vision and demonstrate active use of the Accor Values

Requirements:

• Bachelor's Degree or Diploma in Hospitality Management or equivalent

• Minimum of 3 years of relevant experience in a similar capacity 

• Previous experience in a similar leadership role is an asset

• A service-focused personality is essential

• Prior experience working with Opera or a related system

• Strong interpersonal and problem-solving abilities and the ability to lead by example

COVER PROJECTS PTE. LTD.

Cover Projects Pte Ltd provides bespoke and turnkey solutions which can range from consultancy, design planning all the way to hospitality and food and beverage management concepts. We are a team which fuses design thinking with space and community management.

Job Description

Key Responsibilities

• Supervise and coordinate the daily operations of the Front Desk and Front Office team.
• Lead, guide and monitor Front Desk Officers, Guest Service Officers and other assigned staff.
• Ensure efficient check-in, check-out, room assignment and guest registration procedures.
• Verify guest reservations, room rates, payments, deposits and required guest documentation.
• Handle guest enquiries, requests, feedback and complaints professionally and promptly.
• Coordinate with Housekeeping and Maintenance to ensure room status and guest requests are updated accurately.
• Monitor room availability, occupancy and room status to support smooth daily operations.
• Assist with upselling room upgrades, extensions and other available services where appropriate.
• Monitor daily cash handling, payment collection and Front Office transactions to ensure accuracy.
• Ensure proper handover between shifts and accurate recording of outstanding matters.
• Monitor staff attendance, grooming, punctuality, performance and compliance with company SOPs.
• Train and coach Front Office staff on service standards, procedures and guest handling.
• Ensure all guest information and transactions are properly recorded in the property management system.
• Handle emergencies, incidents and difficult guest situations and escalate matters to Management when necessary.
• Ensure compliance with company policies, security procedures and applicable regulatory requirements.
• Assist with daily reports, audits, room inspections and other administrative duties.
• Support Management in maintaining guest satisfaction and achieving operational standards.
• Perform Front Desk duties when required and carry out any other duties assigned by Management.

Requirements

• Minimum 2–3 years of Front Office/Guest Services experience, preferably in hotels or serviced apartments.
• Previous supervisory experience preferred.
• Good communication, customer service and leadership skills.
• Good knowledge of Front Office operations and reservation/PMS systems.
• Able to handle complaints and work effectively under pressure.
• Good organisational and problem-solving skills.
• Able to work shifts, weekends and public holidays when required.

Resorts World at Sentosa Pte Ltd

Resorts World Sentosa (RWS) is Asia’s premium lifestyle destination resort located on Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, Singapore Oceanarium and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are seven unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS has been named “Best Integrated Resort” since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific’s travel industry.

Job Description

About the role

We are seeking a service-driven and experienced Guest Experience Lead (Front Office) to join our team. This role is responsible for overseeing daily front desk operations, ensuring smooth check-in and check-out processes while maintaining exceptional service standards. You'll play a key role in guiding the Front Office team, resolving complex guest situations, and ensuring a seamless and memorable arrival and departure experience for all guests.

Key responsibilities

• Supervise daily Front Office operations and support Guest Experience Specialists during peak periods.

• Ensure efficient and professional check-in and check-out processes for all guests.

• Handle escalated guest inquiries, complaints, and service recovery situations promptly and professionally.

• Monitor room assignments and coordinate with Housekeeping to ensure room readiness.

• Ensure guest profiles, reservations, and billing information are accurately maintained in the system.

• Support upselling initiatives and promote hotel services and amenities.

• Provide guidance, coaching, and on-the-job support to Front Office team members.

• Maintain guest recognition programs and ensure VIP guests receive appropriate attention.

• Monitor service standards and ensure consistency in guest interactions.

• Coordinate with other departments to ensure seamless guest experiences.

About you

• Minimum Diploma in Hotels/Hospitality Management or equivalent.

• Minimum 2–3 years of experience in Front Office or guest services within the hospitality industry.

• Prior supervisory or team leadership experience is an advantage.

• Strong communication, interpersonal, and problem-solving skills.

• Ability to remain calm and professional when handling guest escalations.

• Proficiency in Opera PMS or similar hotel management systems.

• Strong organizational skills and attention to detail.

Far East Hospitality

Far East Hospitality Holdings Pte Ltd (Far East Hospitality), a premier hospitality assets owner and operator, is a 70-30 joint venture formed in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited. In the same year of its formation, Far East Hospitality through its wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, completed a 50-50 joint venture with Australia’s Toga Group.

Job Description

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 10 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, A by Adina, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 17,000 rooms under management across over 100 hotels and serviced residences in ten countries - Australia, Austria, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand, Singapore and Switzerland - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).

• Work closely with the Assistant Manager to provide courteous services, efficiently and tactfully responding to guests' complaints, requests and inquiries.
• Collaborate closely with Concierge on guests ‘arrival and departure.
• Establish contacts with house guests/ long-staying guests and offer assistance when needed.
• Conduct courtesy calls to guests.
• Stay well-versed and updated on all tourist-related information.
• Maintain and manage stock of promotional materials for daily operations.
• Perform any other duties assigned by supervisors, carrying them out diligently and professionally.

• Minimum Secondary school education or equivalent; hospitality or customer service experience preferred.
• Friendly and service-oriented, with good communication and interpersonal skills.
• Team player who can work closely with Front Office and other hotel departments.
• Neat and professional appearance with a positive work attitude.
• Willing to work rotating shifts, weekends, and public holidays.

Far East Hospitality

Far East Hospitality Holdings Pte Ltd (Far East Hospitality), a premier hospitality assets owner and operator, is a 70-30 joint venture formed in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited. In the same year of its formation, Far East Hospitality through its wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, completed a 50-50 joint venture with Australia’s Toga Group.

Job Description

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 10 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, A by Adina, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 17,000 rooms under management across over 100 hotels and serviced residences in ten countries - Australia, Austria, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand, Singapore and Switzerland - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).

• Work closely with the Assistant Manager and provide courteous services to guests. Respond efficiently and tactfully to guests' complaints, requests and inquiries.
• Provide courteous and efficient service, striving to fulfill each guests' request whenever possible. Ensure all telephone calls are promptly handled within three rings.
• Handle cashiering functions and adhere to the residence's Standard Policies & Procedure.
• Maintain good guest relations with in-house guests at all times, projecting a courteous and hospitable attitude.
• Possess a good understanding of all hotel room types, rates, and availability, and identify upselling opportunities, enhancing guest experience while optimising room revenue.
• Take ownership of problems and promptly handle guest complaints according to established procedures. Report to the supervisor for further follow-up when necessary and submit glitch reports as necessary.
• Ensure guest room security, emergency, and fire procedures are followed, and encourage the use of Safe Deposit boxes (El-Safe) while adhering to related policies & procedures.
• Acquire knowledge of hotel facilities, functions, major city attractions, and events to provide accurate information to guests upon request. Maintain a professional, courteous working relationship, and ensure effective communication with all hotel personnel.
• Maintain a well-groomed appearance and a tidy work area, upholding the highest standard of personal grooming.
• Perform any other duties assigned by supervisors, carrying them out diligently and professionally

• Minimum Diploma in Hospitality, Tourism, or related field.
• Prior experience in Front Office or Guest Services preferred.
• Strong communication and problem-solving skills to handle guest enquiries and feedback effectively.
• Leadership qualities with the ability to guide and support team members.
• Well-groomed and professional in appearance and conduct.
• Willing to work rotating shifts, weekends, and public holidays.

• Village Hotel Bugis
• Village Hotel Changi
• Village Hotel Albert Court
• Village Hotel Katong

Ideals Recruitment Pte Ltd

Ideals Recruitment is a new and dynamic recruitment company that brings effective services to individuals and organisations with a sense of urgency and commitment.

Job Description

• Salary: Basic up to $3,800 + allowances

• Company: Listed MNC in the leisure industry

• Location: Central Region

• Benefits: Excellent welfare, benefits, and career advancement opportunities

• Working Hours: Rotating shifts (5 days per week)

Key Responsibilities:

• Lead daily membership and guest service operations, ensuring a seamless and welcoming experience.

• Coordinate staff schedules and shifts while maintaining accurate operational records.

• Work closely with front-of-house teams to deliver smooth, efficient, and personalised guest service.

• Assist in driving marketing campaigns, member promotions, and engaging events.

• Maintain high standards of professionalism, confidentiality, and compliance with company policies.

Requirements:

• Diploma in Business, Marketing, or related field

• Proficient in Microsoft Office

• Flexible to work rotating shifts, including weekends and public holidays
  

Seize This Opportunity!

Click Apply Now to upload your updated Resume/CV, and take the first step toward an exciting new career!

Only shortlisted candidates will be contacted.

Justin Tan Ting Wey

Registration No: R25158041

EA Licence no.: 14C7121

Little Farms

LITTLE FARMS

Job Description

Guest Relations Executive

Be the reason guests come back.

At Little Farms, great hospitality is more than good service. It is remembering a regular’s favourite table, turning a difficult moment into a positive one, and making every guest feel genuinely looked after.

We’re looking for a Guest Relations Executive who loves people, notices the little things, and knows how to create memorable experiences from the first hello to the final goodbye.

This role sits right at the heart of the guest journey — supporting reservations, connecting with guests in our restaurants, managing feedback, and stepping in when a little extra care is needed.

✨ What You’ll Be Doing

🤍 Make Guests Feel at Home
Welcome guests warmly and create a friendly, personal experience across our restaurants.
Get to know our regulars, remember preferences, and help make every visit feel special.

📅 Own the Guest Journey
Support reservations, special requests, celebrations and important guest occasions.
Work closely with restaurant teams to ensure guests are seated smoothly and well looked after.

💬 Listen, Respond & Make Things Right
Manage guest feedback across calls, emails, online platforms and in-person conversations.
Handle concerns with empathy, confidence and speed — finding thoughtful ways to turn experiences around.

🌟 Create Little Moments That Matter
Spot opportunities to surprise and delight guests.
Whether it’s a birthday, anniversary or simply recognising a familiar face, help us make hospitality feel personal.

🤝 Work as One Team
Partner closely with Restaurant Managers and frontline teams to share guest insights, resolve recurring issues and continuously improve the Little Farms experience.

You’ll Be Great at This If You…

• Have 1–3 years of experience in hospitality, guest relations, restaurants, hotels or customer experience.

• Genuinely enjoy talking to people and building relationships.

• Stay calm, warm and solution-focused when things don’t go to plan.

• Communicate confidently in person, over the phone and in writing.

• Have a sharp eye for detail and remember the things that matter to guests.

• Are comfortable juggling reservations, guest requests and feedback in a fast-moving environment.

• Believe that great service isn’t scripted — it’s thoughtful, human and genuine.

🥑 Why Little Farms?

We’re here to help people live happier and healthier lives, but we know great food is only part of the experience.

You’ll join a team that cares deeply about our guests, our people and doing things well — while still having fun along the way.

If you’re someone who loves creating connections, solving problems and making someone’s day a little better, we’d love to meet you.

Come grow with Little Farms.

Far East Hospitality

Far East Hospitality Holdings Pte Ltd (Far East Hospitality), a premier hospitality assets owner and operator, is a 70-30 joint venture formed in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited. In the same year of its formation, Far East Hospitality through its wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, completed a 50-50 joint venture with Australia’s Toga Group.

Job Description

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 10 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, A by Adina, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 17,000 rooms under management across over 100 hotels and serviced residences in ten countries - Australia, Austria, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand, Singapore and Switzerland - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).

• Work closely with the Assistant Manager and provide courteous services to guests. Respond efficiently and tactfully to guests' complaints, requests and inquiries.
• Provide courteous and efficient service, striving to fulfill each guests' request whenever possible. Ensure all telephone calls are promptly handled within three rings.
• Handle cashiering functions and adhere to the residence's Standard Policies & Procedure.
• Maintain good guest relations with in-house guests at all times, projecting a courteous and hospitable attitude.
• Possess a good understanding of all hotel room types, rates, and availability, and identify upselling opportunities, enhancing guest experience while optimising room revenue.
• Take ownership of problems and promptly handle guest complaints according to established procedures. Report to the supervisor for further follow-up when necessary and submit glitch reports as necessary.
• Ensure guest room security, emergency, and fire procedures are followed, and encourage the use of Safe Deposit boxes (El-Safe) while adhering to related policies & procedures.
• Acquire knowledge of hotel facilities, functions, major city attractions, and events to provide accurate information to guests upon request. Maintain a professional, courteous working relationship, and ensure effective communication with all hotel personnel.
• Maintain a well-groomed appearance and a tidy work area, upholding the highest standard of personal grooming.
• Perform any other duties assigned by supervisors, carrying them out diligently and professionally.

• Minimum Diploma in Hospitality, Tourism, or related field.
• Prior experience in Front Office or Guest Services preferred.
• Strong communication and problem-solving skills to handle guest enquiries and feedback effectively.
• Leadership qualities with the ability to guide and support team members.
• Well-groomed and professional in appearance and conduct.
• Willing to work rotating shifts, weekends, and public holidays.

• Village Hotel Sentosa
• The Barracks Hotel Sentosa
• Oasia Resort Sentosa
• The Outpost Hotel

Far East Hospitality

Far East Hospitality Holdings Pte Ltd (Far East Hospitality), a premier hospitality assets owner and operator, is a 70-30 joint venture formed in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited. In the same year of its formation, Far East Hospitality through its wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, completed a 50-50 joint venture with Australia’s Toga Group.

Job Description

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 10 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, A by Adina, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 17,000 rooms under management across over 100 hotels and serviced residences in ten countries - Australia, Austria, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand, Singapore and Switzerland - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).

• Work closely with the Assistant Manager to provide courteous services, efficiently and tactfully responding to guests' complaints, requests and inquiries.
• Collaborate closely with Concierge, Reception, Bell Counter and Front Office Cashier on guests ‘arrival and departure.
• Establish contacts with house guests/ long-staying guests and offer assistance when needed.
• Conduct courtesy calls to guests.
• Stay well-versed and updated on all tourist-related information.
• Maintain and manage stock of promotional materials for daily operations.
• Perform any other duties assigned by supervisors, carrying them out diligently and professionally.

• Minimum Secondary school education or equivalent; hospitality or customer service experience preferred.
• Friendly and service-oriented, with good communication and interpersonal skills.
• Team player who can work closely with Front Office and other hotel departments.
• Neat and professional appearance with a positive work attitude.
• Willing to work rotating shifts, weekends, and public holidays.

• The Barracks Hotel Sentosa
• The Outpost Hotel Sentosa
• Village Hotel Sentosa

UEMS Solutions Pte Ltd

The Company is an Integrated Facilities Management (IFM) company with more than 2,000 employees, providing healthcare support services and property & facilities management services to both public and private sectors in Singapore. The company has 2 core businesses in healthcare support and facilities management services.

Job Description

Hong Feng Yu Yi Pte Ltd

Job Description

We are looking for an energetic, warm and courteous Front Desk Executive to join our team!
Job Details:

• 🕙 Working hours: 10am – 8pm
• 📅 6 days per week
• 🌟 Able to work on weekends & Public Holidays
• 💻 Experience with POS systems and booking systems
• 💰 Handle payment collection
• 📱 Send WhatsApp reminders to customers
• 🤝 Work closely with therapists to support the daily operation flow
• 😊 Warm, friendly and courteous when attending to customers
• ⚡ Energetic, responsible and a good team player

We’re looking for someone who enjoys working with people and can help create a welcoming experience for our customers.
Interested? Send us your CV / contact us for more details!
89•• •906/ 89•• •905

Premium Hotel Management Pte Ltd

Job Description

Job Details (Here’s what you can expect!)

• 5 days’ work week and overtime
• Duty Meal allowance and uniform allowance
• Attractive incentive and bonus
• Staff rates at Accor hotels in Singapore and worldwide
• Birthday leave

Job Responsibilities:

• Provide quality customer service at all times; greet visitors and guests in a friendly and engaging manner ensuring a smooth and timely check-in/check-out during their stay.
• Thorough understanding of all hotel room categories, room rates and other general product knowledge necessary to perform Front Office operations
• Proactively assist guests in an informative and helpful way on enquiries relating to their stay and follow-up promptly on guest requests and needs.
• Accounting and maintaining an accurate cash float.
• Any other ad-hoc duties assigned.

Job Requirements:

• Passionate individuals who love customer service
• Communicate fluently in English
• Independent and work well in a team
• Work on weekends and public holidays
• Work day shifts and night shifts

Marriott International

Job Description

CE LA VI

CÉ LA VI is a global luxury lifestyle dining and entertainment brand, born in Southeast Asia. Renowned for our iconic rooftop locations across Singapore, Taipei, Tokyo, Dubai, and London, we blend modern Asian cuisine, innovative cocktails, and electrifying atmospheres into unforgettable, multi-sensorial experiences. Our Singapore flagship at Marina Bay Sands Level 57 features a MICHELIN-recognised Restaurant, a panoramic SkyBar, and a sky-high Club Lounge — all with breath-taking 360-degree views of the city skyline.

Job Description

As a Guest Relations, your primary role is to provide a warm welcome and excellent service to all guests. You will greet patrons upon arrival, assist with seating arrangements, and address any inquiries or special requests they may have. Additionally, you'll ensure a smooth flow of guests, manage reservations, and maintain a welcoming atmosphere. Your friendly demeanor, attention to detail, and ability to anticipate guests' needs will contribute to creating positive experiences and fostering customer loyalty.

Customer Focus:

• Demonstrates a strong commitment to customer satisfaction. Anticipates customer needs, providing personalized service.

Responsibilities:

• Make reservations for guests.
• Address guest inquiries and resolve issues promptly.
• Ability to handle cashiering unsupervised.
• Use appropriate language, tone, and non-verbal cues to convey messages effectively.

Requirements:

• 1-3 years of experience in guest relations or a related field.
• Strong organizational and multitasking abilities.
• Ability to handle basic customer issues.

Compass Group (S) Pte Ltd

Compass Group is the world’s leading food service company, specialising in providing food, vending and related contract services on their clients’ premises. The group generates annual revenue of over £16.9 billion and is listed on the London Stock Exchange. Worldwide, Compass Group operates in over 50 countries, at over 50,000 locations employing 600,000 people. Compass Group (Singapore) is a market leading and fast growing business, with over 600 employees across 50+ locations. In Singapore, the business currently operates with global brands like Eurest and Chartwells, with a sterling list of clients across business and industry and education sectors.

Job Description

The Floater provides flexible support across Reception, Hospitality, Pantry, and Barista services based on daily operational requirements. The role requires a customer-focused and adaptable individual who is comfortable supporting different functions and locations while maintaining high service standards.

Job Responsibilities

Reception

• Welcome and assist visitors in a warm, friendly, and professional manner.

• Manage visitor registration, access passes, and reception procedures.

• Answer and direct telephone calls, enquiries, and requests appropriately.

• Manage meeting room bookings and reservations through the internal booking system.

• Respond to emails relating to reservations, catering enquiries, and hospitality requests.

• Provide information on meeting rooms, facilities, multimedia equipment, setups, and events.

• Support administrative duties such as printing, copying, scanning, and luggage storage.

Butler / Hospitality

• Provide attentive and professional service to clients, guests, and employees.

• Anticipate guest needs and respond to requests promptly.

• Prepare and maintain meeting rooms and conference spaces to ensure they are clean and presentable.

• Set up and clear meeting rooms, catering, and events.

• Serve food and beverages during meetings and functions.

• Coordinate catering requirements with clients, internal teams, and external vendors.

• Support internal and external events in coordination with the Facilities Management team.

Pantry

• Maintain pantry areas to ensure they are clean, organised, and well-stocked.

• Monitor pantry supplies and replenish beverages, snacks, condiments, and consumables as required.

• Conduct regular stock checks and assist with inventory management.

• Prepare and serve beverages and light refreshments when required.

• Maintain cleanliness of pantry equipment, crockery, utensils, and service areas.

• Support meeting and catering setups as required.

Barista

• Prepare and serve coffee, tea, and other beverages according to service standards.

• Operate coffee machines and other beverage equipment safely and correctly.

• Provide friendly and efficient customer service.

• Maintain cleanliness and organisation of the coffee bar and equipment.

• Monitor beverage ingredients and supplies and replenish stock as required.

• Follow food safety, hygiene, and workplace safety requirements.

General

• Provide coverage across Reception, Butler/Hospitality, Pantry, and Barista functions based on operational and manpower requirements.

• Maintain high standards of customer service and professional presentation.

• Follow company policies, security procedures, food safety, hygiene, and workplace safety requirements.

• Work collaboratively with team members to ensure smooth daily operations.

• Perform other reasonable duties as assigned by Management.

Job Requirements

• Prior experience in hospitality, F&B, reception, customer service, or a related service environment is preferred.

• Service-oriented with a friendly and professional attitude.

• Good communication and interpersonal skills.

• Basic computer skills and ability to use email and booking systems.

• Able to multitask and adapt quickly between different responsibilities.

• Flexible and willing to support different functions and locations based on operational requirements.

• Able to work independently and as part of a team.

Far East Hospitality

Far East Hospitality Holdings Pte Ltd (Far East Hospitality), a premier hospitality assets owner and operator, is a 70-30 joint venture formed in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited. In the same year of its formation, Far East Hospitality through its wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, completed a 50-50 joint venture with Australia’s Toga Group.

Job Description

Responsibilities

• Work closely with the Assistant Manager and provides courteous services to guests and responds efficiently and tactfully to guests’ complaints, requests and enquiries.
• Liaise closely with Concierge, Reception, Bell Counter and Front Office Cashier on guests ‘arrival and departure.
• Establish contacts with house guests / long staying guests and renders assistance when necessary.
• Make courtesy calls to guests.
• To be well versed and updated on all tourists related information.
• Requisite and keep stock of promotional materials for daily operations.
• Undertake any other duties as may be assigned by his/her superiors diligently and professionally.

Requirements

• Minimum O-level
• Able to perform rotating shifts
• Positive attitude with outgoing personality and good communication skills

Marriott International

Job Description

Sg Hotels Pte Ltd

Job Description

Join the team at The Duxton Reserve Singapore as a Guest Service Executive, where you’ll play a key role in creating memorable stays for every guest.  In this role, you’ll be at the heart of the guest journey, anticipating needs, personalizing experiences, and ensuring every interaction reflects exceptional service.  If you’re attentive, service-driven, and enjoy collaborating across teams to deliver seamless and meaningful guest experiences, this could be the perfect opportunity for you.

Your Profile:

• Able to work shift work including weekends and public holidays.
• Minimum 1 year working experience in the hotel industry.
• Possess good problem solving, communications, interpersonal and customer service skills.
• Computer literacy in MS Office and Outlook is a must. Prior knowledge of any CRM system, e.g. Opera, Delphi, will be an asset.
• A diploma in Hospitality & Management would be preferred.

Ideals Recruitment Pte Ltd

Ideals Recruitment is a new and dynamic recruitment company that brings effective services to individuals and organisations with a sense of urgency and commitment.

Job Description

• Salary Package: Basic up to $3,500 + Allowances

• Listed MNC in Leisure industry

• Location: Central Region

• Working hours: Rotating Shift (5 days per week)

Key Responsibilities

• Handle day-to-day membership and guest service operations, including enquiries, feedback, and transactions.

• Manage shift opening and closing procedures, ensuring all records and documentation are accurate and complete.

• Work closely with front-of-house teams to deliver a seamless and positive guest experience.

• Assist in the execution of marketing campaigns, promotions, and membership events.

• Maintain strict confidentiality of member information and ensure accuracy of data in all systems.

• Ensure compliance with company policies and regulatory requirements.
  
  

Requirements

• Diploma in Hotels/Hospitality Management or its equivalent.

• Proficient in Microsoft Office applications.

• Willing to work rotating shifts (including weekends & public holidays).

Seize This Opportunity!

Click Apply Now to upload your updated Resume/CV, and take the first step toward an exciting new career!

Only shortlisted candidates will be contacted.

Hiew Yuan Feng

Registration No: R26160771

EA Licence no.: 14C7121

Marriott International

Job Description

Marriott International

Job Description

JL Asia Resources Pte Ltd

JL Asia Resources Pte Ltd is the hospitality and project management business arm of the J’Forte Group. It specializes in development, marketing, leasing and asset management services. Founded by Mr. Lee Boon Leng, the company oversees and manages the hospitality and property developments of J’Forte Group.

Job Description

Job Description

As a Guest Relations Executive, you will be responsible for delivering excellent guest service and ensuring the smooth operation of the Front Office. You will be the first point of contact for guests, handling arrivals, departures, reservations, guest enquiries, and administrative duties while maintaining the hotel's service standards. You will work closely with the Housekeeping and Engineering departments to ensure a seamless guest experience.

Key Responsibilities

1)     Guest Services

• Welcome guests warmly and provide professional, friendly, and efficient service at all times.

• Perform guest check-in and check-out accurately and efficiently in accordance with hotel policies.

• Ensure all guests are properly registered and verified in compliance with local regulatory requirements.

• Handle guest enquiries, requests, feedback, and complaints promptly, escalating issues when necessary.

• Provide information on hotel services, nearby attractions, transportation, and local amenities.

• Build positive guest relationships to enhance guest satisfaction and encourage repeat business.

• Maintain a clean, organized, and welcoming Front Desk and lobby area.

2)     Front Office Operations

• Operate the Property Management System (PMS)efficiently for guest registration, reservations, room assignments, and billing.

• Process daily arrivals, departures, room changes, extensions, and early departures.

• Ensure room assignments are allocated according to guest preferences and operational requirements.

• Maintain accurate guest records and ensure confidentiality of guest information.

3)     Cashiering & Financial Responsibilities

• Perform cashiering duties including receiving payments by cash, credit card, debit card, and other approved payment methods.

• Process deposits, refunds, and guest billing accurately.

• Balance individual cash float and shift transactions at the end of each shift.

• Ensure all charges are correctly posted to guest accounts.

• Follow established financial control procedures to minimize discrepancies and fraud.

4)     Sales & Revenue Generation

• Promote hotel room categories and upsell guests to higher room types whenever possible.

• Recommend available promotions, room packages, and late check-out options to maximize room revenue.

• Assist with walk-in enquiries and convert enquiries into confirmed reservations.

• Support the achievement of departmental upselling and revenue targets.

5)     Housekeeping & Room Coordination

• Liaise closely with the Housekeeping department to ensure rooms are cleaned, inspected, and available on time.

• Monitor room status updates and coordinate room readiness for arriving guests.

• Prioritize urgent room cleaning requests where operationally required.

• Follow up on guest requests.

6)     Engineering & Maintenance Coordination

• Conduct basic inspections of guestrooms and public areas when required.

• Report defects, maintenance issues, or safety hazards promptly to the Engineering department.

• Follow up on reported maintenance requests to ensure timely rectification.

• Coordinate with Engineering to minimize guest inconvenience during repair works.

7)     Communication & Administration

• Respond to guest emails professionally and promptly.

• Answer incoming telephone calls and direct enquiries to the relevant departments.

• Maintain effective communication with Housekeeping, Engineering and Management to ensure smooth daily operations.

• Prepare shift handover notes and communicate important guest information to the next shift.

• Maintain accurate records, reports, and documentation required by the Front Office.

• Ensure lost and found procedures are followed in accordance with hotel policy.

8)     Safety & Compliance

• Maintain guest privacy and confidentiality in accordance with hotel policies.

• Be familiar with emergency procedures, fire safety, and evacuation protocols.

• Report any suspicious persons, security concerns, or incidents immediately to the Manager.

• Ensure compliance with hotel policies, Standard Operating Procedures (SOPs), and government regulations.

9)     General Responsibilities

• Deliver exceptional customer service in line with the hotel's standards.

• Maintain professional grooming and appearance at all times.

• Support colleagues and other departments during busy periods.

• Perform any other duties assigned by the Manager.

Qualifications& Skills

• Diploma, Higher NITEC, or equivalent qualification in Hospitality, Tourism, or a related field.

• Previous experience in a hotel Front Office, Guest Relations, or Customer Service role is preferred.

• Proficiency in hotel Property Management Systems (PMS) or similar systems is an advantage.

• Good computer skills, including Microsoft Office applications.

• Excellent communication and interpersonal skills.

• Strong customer service orientation with a positive and professional attitude.

• Ability to multitask and work efficiently in a fast-paced environment.

• Good problem-solving and conflict resolution skills.

• Basic cashiering and cash handling knowledge.

• Strong attention to detail and organizational skills.

• Able to work rotating shifts, including weekends and public holidays, and willing to cover night shifts whenever required to support operational needs.

• Ability to work independently as well as collaboratively within a team.

• Fluent in spoken and written English; proficiency in additional languages is an advantage.

1-Group (Singapore)

1-Group is Singapore’s leading F&B, lifestyle & hospitality group that operates a portfolio of iconic restaurants, cafes, bars, and clubs created with heart, purpose, and a vision for providing exceptional experiences. Over the decade, the group has witnessed countless first dates, celebrations, weddings, events, and continues to be the maker of great memories.

Job Description

About the Role

Our Kaarla/Oumi outlet is seeking a poised and service-driven Guest Relations Executive to oversee Front-of-House guest engagement and reservation management.

As the first point of contact, you will play a key role in shaping our guests’ experience — ensuring seamless reservations, personalised service, and smooth coordination between service, bar, and kitchen teams within a premium CBD dining environment.

Key Responsibilities

• Deliver a warm, professional welcome and ensure every guest receives attentive and personalised service.

• Manage reservations, seating plans, and booking enquiries efficiently using reservation systems.

• Optimise table allocation and guest flow to maximise service efficiency during peak periods.

• Coordinate closely with kitchen, bar, and service teams to ensure timely order execution and smooth floor operations.

• Handle guest feedback and concerns with discretion and professionalism, ensuring prompt resolution.

• Monitor overall service flow, ambience, and presentation to uphold brand standards.

• Assist with billing processes, payments, and reconciliation in accordance with company procedures.

• Promote menu highlights, seasonal offerings, and signature experiences to enhance guest engagement and revenue.

• Capture and report guest insights to management to support service improvements.

• Ensure strict adherence to food safety, workplace safety, and company SOPs.

Requirements

• 1–2 years of experience in F&B, hospitality, or customer service (fresh graduates with strong service aptitude are welcome).

• Confident communicator with strong interpersonal skills and professional presence.

• Guest-centric mindset with calm problem-solving abilities.

• Comfortable working in a fast-paced, high-volume CBD environment.

• Familiar with reservation systems and POS systems (advantageous).

• Well-groomed, proactive, and a collaborative team player.

• Able to work shifts, weekends, and public holidays.

The Standard, Singapore

Job Description

Responsibilities: 

• Check-in and out guests in a friendly and caring manner according to the guidelines set by the hotel.

• Review arrivals and departures and be familiar with guest profiles.  

• Upon arrival, complete guest registration process and accommodate special requests whenever possible.

• Identify and anticipate guests’ needs to ensure personalised service is provided. 

• Make memories by creating a series of delightful moments and thoughtful gestures to guests. 

• Prepare requests for amenities and update traces in Opera Cloud. 

• Handle all front office cashiers’ transactions such as posting of charges to guests according to procedures. At the end of shift, balance the cash float.

• Address all guest enquiries in a friendly and caring manner, whether by telephone or in person. Provide/receive information and takes appropriate actions or refer the matters to the relevant persons to handle. It may be and inclusive of handling messages or dealing with complaints.

• Coordinate room status updates with the housekeeping department by notifying them of early check-ins, late check-outs, special requests, and last-minute bookings.

• Keep themselves informed of product and services, up-to-date information, hotel’s daily events and meeting activities.

• Possess a working knowledge of the room reservation procedures.

• Promotes in-house sales, facilities and upselling program in order to maximise revenue.

• Complete daily checklists of duties and ensure that a detailed handover is carried out between shifts including special guests, tasks to be completed.  

• Maintains appropriate standards of conduct and style for the Front Office department.

Requirements:  

• Attention to detail and a focus on service.

• Ability to work effectively and contribute to a team.

• Self-motivated, energetic, and friendly personality.

• Well-presented and groomed.

• Proficient in English, additional language skills are a plus.

• Willingness to work shifts, including weekends and public holidays.

The Standard, Singapore offers opportunities for career advancement within the hospitality industry. As a Guest Service Executive, you will gain valuable experience to build potential to progress into supervisory or management roles.

Grand Copthorne Waterfront Hotel Singapore

Overlooking the historic Singapore River, Grand Copthorne Waterfront Hotel Singapore is a premier upscale conference hotel where luxurious elegance and contemporary style go hand in hand. Our luxury hotel in Singapore lets you experience the best of what the city has to offer. It is ideally located within easy reach of the Central Business District and the waterfront precincts of Robertson Quay, Clarke Quay and Boat Quay with their lively dining and entertainment venues.

Job Description

Reporting to the Front Office Manager, you will be part of a service oriented team representing Grand Copthorne Hotel, that strives for excellence in customer service.

Key responsibilities 

• Attend to guests’ inquiries and provide prompt responses and assistance

• Managing rooms’ inventory, allocation and ensuring guest billing is in order to avoid any glitches

• Develop and maintain professional relationship with house guests and extend service whenever required

• Manage front office operations and optimize solutions to ensure guests satisfaction

• Concierge duties including assisting guests with ground transportation, restaurant or entertainment reservations, and providing other local information

• Provide guests with access to hotel services, forward in-room meal requests, and ensure that mail, faxes and packages are delivered in a timely manner

• Ensure effective communication via daily briefing, weekly update and monthly brainstorming within the department

• Work closely with other departments and co-workers as part of a team

Ideal requirements 

• Able to communicate effectively in a fast paced environment

• Customer service oriented to provide quality service standards

• 1-3 years of experience in a similar capacity, hospitality or tourism

• Exceptional interpersonal skills to enhance the service standards throughout the operation

• Ability to work effectively in an innovative, fast-paced and multi-tasked environment

Grand Copthorne Waterfront Hotel Singapore

Overlooking the historic Singapore River, Grand Copthorne Waterfront Hotel Singapore is a premier upscale conference hotel where luxurious elegance and contemporary style go hand in hand. Our luxury hotel in Singapore lets you experience the best of what the city has to offer. It is ideally located within easy reach of the Central Business District and the waterfront precincts of Robertson Quay, Clarke Quay and Boat Quay with their lively dining and entertainment venues.

Job Description

Reporting to the Front Office Manager, you will be part of a service oriented team representing Grand Copthorne Hotel, that strives for excellence in customer service.

Key responsibilities 

• Attend to guests’ inquiries and provide prompt responses and assistance

• Managing rooms’ inventory, allocation and ensuring guest billing is in order to avoid any glitches

• Develop and maintain professional relationship with house guests and extend service whenever required

• Manage front office operations and optimize solutions to ensure guests satisfaction

• Concierge duties including assisting guests with ground transportation, restaurant or entertainment reservations, and providing other local information

• Provide guests with access to hotel services, forward in-room meal requests, and ensure that mail, faxes and packages are delivered in a timely manner

• Ensure effective communication via daily briefing, weekly update and monthly brainstorming within the department

• Work closely with other departments and co-workers as part of a team

Ideal requirements 

• Able to communicate effectively in a fast paced environment

• Customer service oriented to provide quality service standards

• 1-3 years of experience in a similar capacity, hospitality or tourism

• Exceptional interpersonal skills to enhance the service standards throughout the operation

• Ability to work effectively in an innovative, fast-paced and multi-tasked environment

RED DOOR GROUP PTE. LTD.

Job Description

Are you warm, outgoing, passionate, authentic, and inspiring? If this sounds like you, we’d love to meet you!

Bistecca Tuscan Steakhouse - proudly named one of the World's 101 Best Steak Restaurants - is on the hunt for a dedicated and charismatic F&B Guest Relations Executive to join our team, where passion meets creativity, and every day is a celebration of excellence.

As a F&B Guest Relations Executive, you’ll be at the heart of creating unforgettable dining experiences for our guests.

Here’s what you’ll tackle every day:

🌟 Set the tone - Greet guests warmly, guide them to their tables and assist with seating and handle phone calls and respond to email inquiries professionally and promptly.
📅 Master reservations - Make, confirm, and manage bookings while keeping the waiting list and seating chart running smoothly.
🤝 Team up - Coordinate with Service and Kitchen staff to handle special requests, such as dietary needs or personalized table arrangements.
🎉 Celebrate moments & Stay a step ahead - Print special occasion menus and set up tables to create unforgettable memories and anticipate guests’ needs and proactively fulfil their requests.

What Can You Bring to the Table?
We’re looking for someone who radiates positivity and professionalism, with skills and qualities such as:

💡Minimum one (1) year of related experience in a casual dining environment
🔥 A supportive personality with a can-do attitude with a passion for working in a fast-paced, dynamic environment and be a team player and support fellow staff members and have a guest-first approach to hospitality with demonstrated ability to interact with customers, employees and third parties that reflects highly on the Restaurant, the brand and the Company
💬 Excellent interpersonal and communication skills with an ability to represent our restaurant, brand, and company with pride and professionalism, be well-groomed and have a professional disposition

What’s in It for You?

💰 Up to $3,500 monthly + Monthly Incentives Package + Sign-on bonus of up to $3,000 
📅 5-day workweek with flexible shifts
✨ Group insurance coverage for peace of mind, staff meals and 50% employee discount at both restaurants, late-night transportation for your convenience 

H WORLD HOLDINGS SINGAPORE PTE LTD

Our Mission - Better Huazhu, Better Life

Job Description

Job Overview:

We are seeking a customer-oriented and motivated Front Office Executive to join our team at Ji Hotel Orchard. As part of our Front Office team, you will be the first point of contact for our guests, ensuring a seamless check-in and check-out experience while providing exceptional service throughout their stay.

Key Responsibilities:

Prepare the workstation and ensure all equipment and materials are ready before each shift.

Handle guest registrations, check-ins, and check-outs in accordance with Service Quality Review standards.

Stay updated on hotel promotions and local events to provide accurate information to guests.

Adapt to operational changes while maintaining compliance with hotel procedures and service standards.

Manage guest requests and coordinate with relevant departments to ensure timely follow-up and resolution.

Address guest feedback and challenges, escalating complex issues to management when necessary.

Collaborate closely with other hotel departments to ensure smooth daily operations and excellent guest experiences.

Uphold high standards of grooming, professional conduct, and customer service at all times.

Monitor hotel premises, report incidents (vandalism, accidents, suspicious activities, etc.), and respond appropriately to emergencies.

Engage in continuous learning and self-development.

Requirements:

Proficient in Microsoft Office applications.

Must be proficient in both spoken and written English and Chinese (Mandarin) to effectively communicate with Mandarin/Chinese-speaking clients

Only open to Singapore Citizens or Permanent Residents (PRs).

Detail-oriented with strong interpersonal and customer service skills.

Mature, meticulous, resourceful, organized, and able to work independently.

A strong team player with initiative and a positive "can-do" attitude.

Strong problem-solving and guest relations abilities.

Able and willing to work on rotating shifts, including weekends and public holidays.

4 days work, 3 days off (shift work)

PULLMAN SINGAPORE PTE. LTD.

At Pullman Singapore Hill Street – our world is your playground; where playfulness meets peak performance, creativity meets innovation, business meets success.

Job Description

Company Description

At Pullman Singapore Orchard , progress is woven into every experience we create — from our fashion-inspired rooms and suites to our vibrant dining destinations, wellness spaces, dynamic event venues, and one-of-a-kind urban beach club atmosphere. More than a 5-star hotel, we are a bold, design-led destination where contemporary hospitality, culture, flavour, and connection come together to spark discovery and memorable moments. Our service culture is built on curiosity, confidence, and growth, encouraging our teams to bring fresh energy to every guest interaction. Here, every role contributes to a hotel experience that feels stylish, social, and alive — where people are empowered to grow, ideas move forward, and the spirit of Pullman comes to life through service that is personal, progressive, and unmistakably memorable.

The Guest Services Supervisor will supervise the Front Desk team in the daily operations and ensure that the highest level of hospitality and services are rendered throughout the entire guest journey. Maximise the outcome of upsell and cross-sell opportunities.

• Proactively engaging with guest upon arrival or during check in
• Recommend guest for either higher room category, breakfast component, early check in fee or late check out fee
• Ensuring guests receive the experience as detailed in brand standards. Aim to achieve the scores and goals set by management.
• Proactively engaging with guest upon arrival or during check in.
• Recommend guest for either higher room category, breakfast component, early check in fee or late check out fee.
• Maintain guest folios and handles all cash and credit card transactions
• Initiate and maintain effective coordination and communication within the Front Office department and other departments
• Maintain guest recognition programs, accurate guest recognition reports and handling of guests' complaints
• Ensure all guest requests are fulfilled by coordinating with the concerned departments i.e. Housekeeping, F&B, Butler and Concierge
• Supervise the Guest Service team to ensure smooth operations during check-in and check-out, VIP management and room blocking.
• Assist guests with luggage upon their arrival and departure
• Explain room features and amenities thus ensuring guest comfort and satisfaction throughout their stay in the hotel
• Provide accurate and valuable information and directions to guests about the city and Singapore, where appropriate
• Ensure that all guests in the driveway area receive the highest level of professional welcome and farewell from our hotel
• Ensure the overall co-ordination and execution of all activities at the hotel driveway area especially in relations to guest transportation
• Maintain high standard of cleanliness and safety at hotel driveway and vicinity to upkeep the image of the hotel
• Handles all guests’ requests and queries

• Minimum ‘O’ level qualification
• Diploma or Degree from preferably hospitality or related field preferred
• Minimum 2 years relevant experience in luxury hotel with at least 1 year at a supervisory level
• Excellent written and communication skills in English and ability to communicate in a second language
• Good technical knowledge of Heart of House and Guest Services Operations
• Knowledge in supervisory functions like staff rostering, room assignment, requisition order, basic training, and coaching
• Effective multi-tasking and time management skills
• Knowledge and experience in problem solving
• Has knowledge of Opera (PMS)

Additional Information

• Possess strong interpersonal skills.
• Understand and addresses guests and/or colleagues needs.
• Train and motivate colleagues.
• Create and maintain a cohesive environment for the team.
• Focus on service with an eye for detail and an approachable attitude.
• Work well under pressure, with the ability to analyze and resolve issues by exercising good judgment.
• Prioritise and organize work assignments and delegates work effectively.
• Self-motivated and show good initiative in a dynamic environment.
• Ensure security and confidentiality of guest and hotel information.
• Possess good computer and property management system skills
• Embrace and responds to change effectively

Ideals Recruitment Pte Ltd

Ideals Recruitment is a new and dynamic recruitment company that brings effective services to individuals and organisations with a sense of urgency and commitment.

Job Description

• Salary Package: Basic up to $3,500 + Allowances

• Location: Central Region

• Excellent Welfare and Benefit + Career advancement

• Working hours: 5 Days (Rotating Shift)

Key Responsibilities

• Welcome and assist members in a friendly manner

• Promote programs, services, and activities

• Provide information on products and promotions

• Support daily operations and events

• Ensure a positive member experience

Requirements

• Good communication and interpersonal skills

• Positive attitude and willing to learn

• Team player

• Customer service experience is a plus

• Able to work shifts, weekends, and public holidays

Seize This Opportunity!

Click Apply Now to upload your updated Resume/CV, and take the first step toward an exciting new career!

Only shortlisted candidates will be contacted.

Justin Tan Ting Wey

Registration No: R25158041

EA Licence no.: 14C7121

Capella Hotel Singapore

Capella Singapore offers an inspiring resort destination, just moments from Singapore’s financial and shopping districts. Residing on 30 acres of lush rainforest, the resort’s peaceful setting on a knoll is a rare masterpiece, boldly marrying Singapore’s rich colonial heritage with a symphony of contemporary architectural curves and designs.

Job Description

Position Overview

Based in The Living Room, the role of the Senior Capella Culturist is to offer our guests an exclusive concierge service that is accurate, courteous, efficient and tailored to the individual requirements of our guests. The individual is responsible for assisting every guest with dining, transportation, entertainment and requests or any other needs. The Capella Culturist must ensure the Capella experience is delivered consistently to achieve guest satisfaction.

• Perform concierge services such as arranging transportation, airline reservations and changes, golf, tennis, luggage repair, art sales or any special guest request
• Accommodate and expedite all requests in congenial manner
• Collect guest preferences for all guests that have not already been collected by reservation and from the pre-calls from the Living Room
• Handle guest complaints by following the procedures and ensuring complete guest satisfaction
• Maintain all equipment at the Living Room to ensure they are in good working order
• Executing Resort Programmes
• Promote positive relations with all individuals who come in contact
• Maintain confidentiality of all guest information and pertinent hotel data
• Work cohesively with other departments and co-workers as part of a team
• Analyse and resolve problems while exercising good judgment
• Be an ambassador to the Hotel at all times, in and outside of one's workplace

• Diploma in Hospitality Management
• Excellent communication skills
• Minimum of 2 years’ experience working in a luxury brand hotel
• Excellent judgment, attention to detail and ability to handle confidential information

Oasia Hotel Singapore

Designed with business and leisure travellers in mind, Oasia Hotel Singapore is easily accessible to the Central Business District and shopping belts of the city. Oasia’s oasis experience begins once you set foot inside the hotel, which represents an escape from the hustle and bustle of the city.

Job Description

Responsibilities:

• Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings.
• Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
• Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested. Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Requirements:

• Minimum Diploma in Hospitality
• Able to perform rotating shifts
• Positive attitude and outgoing personality and good public relations skills
• Previous experience in hospitality and Opera knowledge will be advantageous

Employees will get to enjoy benefits such as Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage.

Ideals Recruitment Pte Ltd

Ideals Recruitment is a new and dynamic recruitment company that brings effective services to individuals and organisations with a sense of urgency and commitment.

Job Description

• Salary Package: Basic up to $3,500 + Allowances

• Listed MNC in Leisure industry

• Location: Central Region

• Working hours: Rotating Shift (5 days per week)

Key Responsibilities

• Handle day-to-day membership and guest service operations, including enquiries, feedback, and transactions.

• Manage shift opening and closing procedures, ensuring all records and documentation are accurate and complete.

• Work closely with front-of-house teams to deliver a seamless and positive guest experience.

• Assist in the execution of marketing campaigns, promotions, and membership events.

• Maintain strict confidentiality of member information and ensure accuracy of data in all systems.

• Ensure compliance with company policies and regulatory requirements.
  
  

Requirements

• Diploma in Hotels/Hospitality Management or its equivalent.

• Proficient in Microsoft Office applications.

• Willing to work rotating shifts (including weekends & public holidays).

Seize This Opportunity!

Click Apply Now to upload your updated Resume/CV, and take the first step toward an exciting new career!

Only shortlisted candidates will be contacted.

Hiew Yuan Feng

Registration No: R26160771

EA Licence no.: 14C7121

Ideals Recruitment Pte Ltd

Ideals Recruitment is a new and dynamic recruitment company that brings effective services to individuals and organisations with a sense of urgency and commitment.

Job Description

• Salary Package: Basic Up to $3500 + AWS + VB

• Listed Leisure industry

• Working Location: Central

• Working Days & Hours: 5 days work week (Shift work)

Your Role, Your Influence:

• Host, engage and anticipate customers by providing professional service

• Ensure daily operations go smoothly

• Process orders, operate POS systems

• Ad-hod duties as per assigned

The Ingredients for Success:

• 1 year experience in hospitality

• Willing to work shift, including weekends & PH

Seize This Opportunity!

Click Apply Now to upload your updated Resume/CV, and take the first step toward an exciting new career!

Only shortlisted candidates will be contacted.

Teh Siew Ying

Registration No: R21103305

EA Licence no.: 14C7121

York Hotel (Private) Limited

A HIDDEN JEM IN THE HEART OF ORCHARD ROAD

Job Description

Key Responsibilities

• Strong Interpersonal and Communication skills

• Experience in Customer Service and Customer Satisfaction

• Ability to provide Administrative Assistance

• Excellent organizational and multitasking abilities

• Attention to detail and problem-solving skills

• Previous experience in the hospitality industry is a plus

• ITE or equivalent

Four Seasons Hotel Singapore

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.

Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

At Four Seasons Hotel Singapore, we create more than just stays – we craft meaningful, memorable experiences. Amidst the vibrant energy of the city, our Hotel is a calm sanctuary where discerning travellers find a true sense of home and place. Our thoughtfully designed environment, from lush gardens to serene, generous spaces, rejuvenates and inspires, allowing both guests and employees to thrive.

As part of our team, you are not just filling a position. You are crafting meaningful moments, and contributing to a journey of discovery. Here, we value warmth, attention to detail, and the ability to anticipate needs before they are spoken – traits that define true luxury hospitality. Life at Four Seasons Hotel Singapore is authentic and full of purpose, just like the experience we deliver to every guest.

If you have a sincere passion for creating meaningful moments and seek to grow in a setting where excellence is the standard, we invite you to join us and be part of something exceptional.

Discover more at press.fourseasons.com/singapore 
 

About the role:

Guest Relations Executive, Front Office 

The Guest Relations Executive is an essential part of the Front Office Team. Welcoming guests to the property, providing an exceptional guest experience at check-in, during the guest’s stay, and on departure. This role works to achieve the highest level of guest satisfaction during their arrival and departure, plus responding to a wide variety of guest requests, assessing guest needs, adding personal recommendations, and aligning with Four Seasons service standards.

What you will do: 

• Welcome guests upon arrival and departure according to Four Seasons’ standards and procedures.

• Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible. 

• Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, major city attractions and events etc. 

• Responds to all guest requests in an accurate and timely manner. Interactions with guest will be in person and by phone; 

• Resolves guest complaints, and find opportunities to recognize and personalize the service experience for all guests. 

• Reports to the Duty Manager for further follow-up when necessary.

What you bring:

• Preferably a Diploma holder in Hospitality or its equivalent

• One (1) year of relevant experience within Four Seasons  (or a top luxury group) is considered an asset

• Good organisational skills, ability to prioritize workload and handle pressure

• Excellent interpersonal and communication skills

• Knowledge of Opera System would be an added advantage

• Curiosity and interest in the luxury market; Guest-centricity and understanding the importance of guest preferences

• Kindly note that due to work visa restrictions, position is open to Singaporeans only

What we offer: 

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities

• Unique strong culture

• Best-in-industry training

• Complimentary stays at Four Seasons properties (based on availability), with discounted meals

• Paid holidays/vacation

• Dental and medical/life insurance

• Employee service awards/Birthday Gift

• Annual employee party/social and sporting events

• Complimentary meals in dedicated employee restaurant

Schedule & Hours:

This position requires flexibility in scheduling, with the ability to work on weekends and festive holidays.

Marriott International

Job Description

Studio M Hotel Singapore

Millennium & Copthorne International Limited - a dynamic, global hotel group with properties in major gateway cities and operating more than 120 hotels worldwide, is looking for passionate and service-oriented individuals.

Job Description

Job Description

• Always greet guest in a friendly and professional manner according to hotel standards

• Engage with each guest as a unique individual and listen attentively to their request

• Perform accurate check in and checkout of guest daily

• Answer all incoming and outgoing calls in timely and professional manner

• Create reservation for any last minute arrival, walk in guest or in the event the absence of reservations team

• Run daily reports to check reservations for accuracy and identify any special request

• Responsible for a cash float throughout your shift and ensuring it balance correctly at the end of each shift

• Listen to guest’s complaint or concerns and resolve their issue in a timely manner

• Promote healthy upselling program in the department

• Encourage all guest to enroll Loyalty program

• Check hotel activity (arrivals, departure, special request) and communicate information with appropriate departments

• Keep track of guest lost & found items

• Manage guest information regularly and accurately

• Attend to guest enquiries for tours, transportations, directions, courier services, postages, restaurant reservations and more

Marriott International

Job Description