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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

The GMP Group

Job Description

Responsibilities:

Business Development

• Identify and secure new MICE business opportunities through cold calling, social selling, networking, and industry outreach.

• Represent the company at local and international trade shows to build and maintain a strong sales pipeline.

• Drive revenue growth by targeting new industries and niche markets.

Account Management

• Build and maintain strong relationships with corporate clients, PCOs, event agencies, and brand partners.

• Serve as a trusted advisor to returning clients and support their evolving event requirements.

Proposal & Contract Management

• Prepare customized proposals and presentations tailored to client needs.

• Conduct venue site inspections and presentations for prospective clients.

• Negotiate pricing and contracts to achieve profitability and client satisfaction.

Operational Coordination

• Work closely with operations and event teams to ensure smooth event execution.

• Ensure accurate and timely handover of event requirements and client expectations.

Market Intelligence & Reporting

• Monitor market trends, competitor activities, and industry developments within the MICE sector.

• Maintain accurate sales records, pipelines, and client information within the sales tracking system.

Requirements:

• Minimum 3 years of sales experience in the MICE, venue, or hospitality industry.

• Diploma or Degree in Business, Marketing, Hospitality Management, or related field.

• Proficient in Microsoft Office applications.

• Strong negotiation, communication, and client management skills.

• Creative, self-motivated, and passionate about the events industry.

Please state your availability, current and expected salary in the resume.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd   |   EA Licence: 11C3793   |   Eddie Tang |   Registration No: R1221129

Stamford Tyres International Pte Ltd

From our humble beginning in the 1930's as a service station in Stamford Road to the presently being ASEAN's foremost tyre and wheel distributor and retailers as well as a specialist in fleet tyre management. All this is attributed to :

Job Description

Role Overview

Responsible for developing and expanding tyre and rim sales across assigned European markets, focusing on Private Brand (PB) products. The role involves growing distributor networks, strengthening customer relationships, and driving sales growth across the region.

The candidate will work closely with locally hired Europe sales representatives and travel together for joint customer visits, market development, and business negotiations.

Key Responsibilities

• Grow sales of PB tyres, truck tyres, passenger tyres, and alloy rims in Europe.

• Develop and manage distributors, dealers, retailers, and fleet customers.

• Achieve sales, volume, and profitability targets.

• Identify new market opportunities and expand regional coverage.

• Work closely with Europe sales representatives on customer development and market expansion.

• Conduct regular overseas customer visits and participate in exhibitions and trade shows.

• Coordinate with supply chain and operations teams to ensure smooth order fulfillment.

Requirements

• Diploma or Degree in Business, Marketing, or related field.

• Minimum 3–5 years of sales or export experience.

• Experience in tyres, rims, automotive, or related industries preferred.

• Strong sales, negotiation, and relationship management skills.

• Independent, result-oriented, and willing to travel frequently.

Preferred Candidate

• Strong commercial mindset with international business exposure.

• Passionate in developing markets and building brands.

• Team player able to work effectively with multicultural regional sales teams.

SL06-48 PTE. LTD.

Job Description

Job Description & Requirements

We are looking for a friendly and outgoing PR Manager to join our team. The candidate will be responsible for building good customer relationships, welcoming guests, and assisting in daily customer engagement activities to create a positive experience for patrons.

Job Responsibilities:

• Welcome and attend to customers in a professional manner
• Build and maintain good relationships with guests and regular customers
• Assist in customer engagement and service coordination
• Support outlet operations and customer enquiries
• Coordinate reservations and customer arrangements
• Ensure customers have a pleasant and enjoyable experience
• Work closely with the operations team to improve customer satisfaction

Requirements:

• Friendly personality with good communication skills
• Able to work in a fast-paced environment
• Responsible and service-oriented attitude
• Prior experience in customer service, hospitality, nightlife, or F&B will be an advantage
• Basic English communication required
• Candidates with no experience are welcome to apply as training will be provided
• Minimum education level is not mandatory

JEN Singapore Orchardgateway

Shangri-La Group is a global leader in luxury hospitality with unique Asian heritage.

Job Description

We are looking for a Revenue Manager to join our team!

As a Revenue Manager, we rely on you to:

• Maximize overall hotel revenue and profit through development and implementation of effective inventory and pricing strategies

• Determine the optimal mix of business and managing distribution strategies on all channels to increase revenue and drive market share

• Effectively manage inventory and pricing strategy on all distribution channels

• Implement and drive revenue management strategic action plan

• Focus on lowering distribution costs and driving room nights to our brand website

• Closely monitor competitive pricing and understand impact of relative pricing decisions on property performance

We are looking for someone who:

• Has a passion to implement and drive revenue strategies

• Has complete understanding and effective execution of all current IDEAS and future Revenue Management tools

• Is professional, discreet and can handle sensitive information

• Is an advanced user of Microsoft Office suite

• Communicates and writes with fluency in English

• Preferably has hospitality-related work experience

• Has strong interpersonal, communication, organisation and analytical skills

If you are the right person, what are you waiting for? Click the apply button now!

Successful candidate will be required to adhere to hotel's grooming and uniform guidelines issued.

SOFITEL SINGAPORE CITY CENTRE

Set atop a cliff in 27 acres of lush tropical woodlands and landscaped water gardens, Sofitel Singapore Sentosa Resort and Spa is a stylish, tranquil 5-star hotel in Singapore which boasts glorious views of the South China Sea.

Job Description

Job Description:

• Assist in the maintenance of conference database of key contacts / clients.

• Formulation of quotations for conference proposals covering venue, function, menu and accommodation costs.

• Complete organisation of conference activity / events from confirmation to post-event follow-up in order to ensure client satisfaction.

• Co-ordination and hosting of familiarisation and site inspection activity including follow-up, including promoting conferences, conventions and trade shows to potential clients.

• Maintain existing businesses with clients and develop new accounts.

• Conduct sales campaign by direct sales call / visits / mailing for group businesses, meeting and banquets from all sources for bookings and lead.

• Keep clients advised of the latest information regarding the hotel’s development.

• Provide after-sales service and in particular to ensure all guests complaints are brought to the management’s attention.

• Submit monthly / weekly reports on sales activities, competitor information, market trends, new business opportunities, and forthcoming appointments.

• Answer all correspondence and inquiries received during the working week within 24 hours of receipt; maintain good public relations with customers.

• Assist as required in the management of food and beverage service within the conferencing and outside catering areas.

• Ensure that there is a high level of cleaning and maintenance of conference area, back of house, tableware, utensils and other materials and equipment used by conferencing

• Regular liaison with Maintenance ensuring maintenance requests are completed quickly focusing on guest needs as a priority.

• Co-ordinate between Catering Sales and other relevant departments to ensure that preparations for conferences have been made.

• Ensure constant liaison with the Food and Beverage Department to achieve the objectives of the conference dept.

• Adherence to Emergency Communication procedures ensuring that enquiries from the media are only responded to by the nominated spokesperson.

• Strive to implement the Accor Vision and demonstrate active use of Accor and Sofitel Values.

Job Requirements:

• Minimum of 1 year experience in a similar role in a Hospitality Sales environment.

• Projects professional image at all times through personal presentation / interpersonal skills.

• Initiates contact and establishes rapport easily.

• Organises time and work efficiently.

• Proficient in using Opera, Microsoft Outlook, Word and Excel.

• Ability to manage competing deadlines to achieve results.

• Appreciates and maintains an effective outlet for stress.

• Excellent numeracy, verbal and written communication skills.

• Has the ability and willingness to undertake further development.

• Works under pressure without negative impact.

• Develops and maintains co-operative working relationships.

• Good team player; contributes to and assists co-workers.

• Initiative to work unsupervised and be self motivated.

MetroResidences

About MetroResidences

Job Description

Sales Assistant Manager
Job Description

We are seeking a motivated and detail-oriented Sales Assistant Manager to support our sales and operations team in delivering excellent guest experiences and driving revenue performance.

• Handle guest inquiries through multiple channels, ensuring timely and accurate processing of reservation requests
• Manage invoicing and billing processes to ensure accuracy of customer accounts and records
• Implement pricing strategies and promotional initiatives to maximize revenue and occupancy rates
• Monitor occupancy levels and support demand forecasting to optimize room availability and performance
• Deliver high-quality customer service and resolve guest complaints or issues related to reservations
• Coordinate with housekeeping and customer service teams to ensure apartments are prepared according to guest requirements
• Provide guidance and support to sales team members to improve performance and service quality

• Experience in hospitality, serviced apartment, or hotel operations is preferred
• Strong communication and customer service skills
• Ability to handle multiple tasks in a fast-paced environment
• Detail-oriented with good analytical and problem-solving skills
• Team player with leadership potential

• Role involves supporting both sales operations and guest service excellence
• Responsibilities may be adjusted based on business needs, performance, and company requirements

melopepo Pte Ltd

Job Description

Manager, Hospitality (MICE Sales)

Work Location: Fraser Residence River Promenade

Work Schedule:9am to 5.30pm

Job Description

1.       Business Development

-            Proactively identify and secure new MICE business opportunities through cold calling, social selling, and industry networking.

-            Represent Tuan Sing Hospitality at local and international trade shows to build a robust pipeline of leads.

-            Drive revenue targets by identifying untapped industries and niche markets.

2.       Account Management

-            Cultivate and maintain long-term strategic relationships with corporate clients, PCOs (Professional Conference Organisers), events & brand agencies across all industries

-            Act as a dedicated consultant for returning clients to ensure their evolving needs are met.

3.       Proposal & Contract Management

-            Craft compelling, tailored proposals that highlight the unique heritage value of the Jiak Kim space.

-            Lead site inspections that "wow" potential clients, showcasing the versatility of the venue.

-            Negotiate contracts and pricing to maximize profitability while ensuring client satisfaction.

4.       Operational Excellence

-            Collaborate closely with internal operation teams and event organisers to bridge the gap between sales promises and event execution.

-            Ensure a seamless handover of event details to ensure high-quality service delivery on-site.

5.       Market Intelligence & Reporting

-            Monitor competitor activities and MICE trends to keep our offerings competitive.

-            Maintain meticulous records of sales activities, leads, and client data within our Sales tracker.

Job Requirements

-            Minimum 3 years of proven sales experience, specifically within the MICE, Venue, or Hospitality sectors.

-            Diploma or bachelor’s degree in business, Marketing, Hospitality Management, or a related field

-            Proficiency in Microsoft Office Suite

-            Strong negotiation and "closing" skills.

-            Excellent interpersonal and communication skills (written and verbal).

-            Ability to think creatively to transform a heritage space into a client’s vision.

-            High level of autonomy, resilience, and a passion for the events industry.

Hotel Traveltine

Job Description

About the role

Hotel Traveltine Downtown Singapore, Trademark Collection by Wyndham. We are seeking a Reservation Manager to join our hospitality team. In this role, you will oversee the hotel’s reservation operations and lead a team of reservation agents to ensure operational efficiency and deliver exceptional guest service.

Reservations Manager

Key Responsibilities:

• Oversee the daily operations of the Reservations Department to ensure efficiency and service excellence.

• Respond to guest and business enquiries via telephone and email in accordance with hotel standards. Assess guest requirements and recommend suitable room types and rates in line with hotel strategy.

• Manage the reservation process to deliver a seamless booking experience and maximize guest satisfaction.

• Maintain strong relationships with key accounts, bookers, and business partners.

• Ensure timely, accurate, and professional communication with all internal departments to support smooth operations.

• Work closely with Front Office and Sales teams to enhance information sharing and improve arrival experience.

• Conduct pre-arrival checks for groups and FIT bookings, ensuring correct billing instructions, prepayments, profile tagging (company/TA), market segment and accurate reservation details.

• Provide ongoing training, supervision, and coaching to the reservations team to ensure quality performance and operational efficiency. Continuously monitor processes and implement improvements to enhance overall productivity and service standards.

• Ensure compliance with all hotel safety, security, and confidentiality policies.

• Perform other duties as assigned.

Requirements:

• Minimum 2 years of experience in a reservations preferably managerial role.

• Knowledge of Opera Cloud.

• Excellent verbal and written communication skills.

• Strong time management, planning, and coordination abilities.

• Sales- and service-oriented mindset.

• Ability to work independently and take initiative.

PARKROYAL COLLECTION Pickering Singapore

Sitting in the heart of the Marina Bay with panoramic views of the city skyline, PARKROYAL COLLECTION Marina Bay, Singapore is the country's first Garden-in-a-Hotel.

Job Description

Reporting to the Director of Sales & Marketing or designate, the Assistant Director of Sales will assist the Director of Sales to increase Corporate/MICE or Leisure client base through consistent solicitations while establishing trust and rapport with clients to generate and boost revenues for the Hotel. The Assistant Director of Sales is responsible to develop and foster business through pro-active direct sales, marketing, telemarketing, sales calls and site inspections of the hotel. This position requires to develop strategic action plans for hotel to drive measurable and incremental sales revenue.

Responsibilities:

• Responsible for designated portfolio for the hotel – industry expert in the portfolio.

• Clear understanding of the hotel’s business strategies then set goals and to determine action plans to meet those goals.

• Update action plans and financial objectives timely.

• Versatile in selling various components for the hotel (F&B / Catering /Weddings).

• Analyses current and potential markets/trends, coordinates all activities to maintain and increase revenue through added business volume and increase guestroom rate.

• Continuously solicits for new business that expands our client base using action plans focused on the market segment identified by the Director of Sales.

• Conducts daily sales calls, site inspections & entertainments to strengthen ties with Corporate/ MICE or Leisure clients.

• Provide after-sales service and in particular to ensure all guests feedbacks are brought to management’s attention and communicate with the respective departments for proper handling. Ensure that all feedbacks are reviewed, investigated and initiate follow-up action.

• Closely following up on all business leads within a 24 hour response time line to clients.

• Works closely with other sales associates and calls in on important customers and establishes multiple levels of contacts within the client’s organisation.

• Familiarize with latest market trends and new business development opportunities and activities.

• Work closely with Revenue Manager to ensure proposed rate negotiations meet the financial needs of the hotels.

• Always provide the highest quality of service to the clients.

• Practises professional account qualification on consistent basis.

• Attends tradeshows, travel functions, major business functions or as required/directed by the Director of Sales/ Director of Sales and Marketing.

• Responsible for an assigned sales target in accordance to market segment.

• Prepares periodic sales reports showing sales volume, potential sales and areas of proposed client base expansion.

• Takes ownership of daily sales activities and maximise the productivity by following a system of weekly and monthly action plans.

• Work closely with assigned buddy during absence & render assistance.

• Manages and develops relationships with key internal and external stakeholders.

• Able to network with clients during hotel events.

• Proficient in Compset hotel champion & market intelligence.

• Develop potential of others through coaching and development opportunities to build organization capability for the future.

• Provide supervision of job functions assigned to junior staff members and check the effectiveness to each staff when completed.

• Other duties assigned by the Director of Sales/ Director of Sales and Marketing when required from time to time.

Requirements

• Minimum 5 years of sales experience in similar capacity or at least 5 years as a Senior Sales Manager with luxury hotel.

• Driven, self-motivated individual with excellent interpersonal, oral and written communication skills.

• Good influencing skills and the ability to effectively deal with internal and external customers.

• An excellent team player who is able to work under pressure and committed to achieving timelines and revenue targets.

• Solid negotiation and presentation skills.

• Proficient in MS Office applications and hotel systems e.g. Opera Cloud & Delphi etc.

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified

Private Advertiser

Job Description

We are seeking an experienced and driven Director of Sales & Marketing to lead the Corporate and Events segment for an established hospitality group in Singapore. The ideal candidate will be responsible for driving corporate room sales, meetings, events and strategic partnerships while enhancing brand visibility and revenue performance.

Key Responsibility

• Develop and implement sales strategies to drive corporate accounts, MICE and event business

• Build and maintain strong relationships with corporate clients, event organizers, travel partners and agencies

• Identify new business opportunities and actively source for corporate and event leads

• Lead negotiations for corporate contracts, event packages and partnership agreements

• Prepare sales forecasts, budgets and reports for management review

• Lead and motivate the Sales team to achieve business objectives

Requirements

• Degree or Diploma in Hospitality, Marketing, Business or related field

• Minimum 8 years of relevant experience in sales in hospitality industry, preferably handling corporate room sales and event sales

• Strong network within the corporate and events industry in Singapore

• Proven track record in revenue generation and negotiation skills

• Self-drive, strategic thinker and team leader

Loulouca Pte. Ltd.

Job Description

About the company

Loulouca is a contemporary dessert house built on precision, intention, and continuous improvement. We believe great work comes from consistency, attention to detail, and a willingness to learn.

As part of our opening team, you will play a key role in shaping our standards and culture from day one. We value positive, upbeat energy, strong teamwork, and a shared commitment to taking ownership of your work. 

Role: Hostess/ Reservations manager

Salary: $2,800 - $3,200 / month basic 

Work schedule: 5 days workweek, 8 hour per day 

Location: Ann Siang Hill 

Start: 27 July 2026

Role overview: 

We are looking for a hostess to manage guest flow across both takeaway and dine-in operations. This role sits at the front of the experience—handling reservations, managing waitlists, and guiding customers through our products with clarity and confidence. You will be responsible for creating a strong first impression while ensuring service runs smoothly and efficiently. This role requires a positive, upbeat energy and the confidence to engage with guests naturally.

Key responsibilities 

• Attend to customers looking to purchase takeaway items

• Explain cakes and products clearly and confidently

• Engage customers in a warm, approachable, and proactive manner

• Guide customers in their selection where needed including dietary requirements

• Greet guests warmly and professionally upon arrival

• Communicate accurately if guests have questions regarding take away items

• Manage seating flow and guide guests to their tables for dine in service

• Maintain awareness of table status and service timing

• Manage dine-in reservations and booking systems

• Handle walk-ins and organise waitlists effectively

• Communicate accurate waiting times and manage guest expectations

• Optimise table allocation to support smooth service flow

• Manage pre-order pickups and ensure accurate handover to guests

• Pack pre order cakes carefully, maintaining presentation and quality

• Ensure all orders are prepared and handed over correctly

• Act as a central point of communication between guests and the team

• Maintain a calm, organised, and welcoming front-of-house environment

• Guide and train new team members / part timers

Requirements

• Prior F&B, hospitality, or customer-facing experience preferred

• Strong communication and interpersonal skills

• Comfortable managing multiple responsibilities simultaneously (guests, reservations, takeaway)

• Organised and detail-oriented, especially with bookings and pre-orders

• Confident interacting with customers in a high-touch environment

• Good communication and teamwork skills

• Ability to work on weekends and public holidays

Please send your resume to hr•@loulouca.com

Markono Group Pte. Ltd.

Job Description

At Markono Group Pte Ltd, we believe in making knowledge available to everyone.

For centuries, the written word has had the profound ability to impart knowledge, spur imagination and fuel dreams.  As the demand for knowledge, information, and entertainment soars, our story is about leaving positive imprints on the world by shaping the future of reading; inspiring and empowering the world’s readers.

Our team of printing and supply chain experts share our commitment to creating unbridled access to global knowledge, and are equally determined to create solutions that make high-quality books accessible.  With unwavering commitment to innovation, we open doors to a universe of imagination.

We keep you reading.

Key Responsibilities:

• Develop and establish new business opportunities by identifying potential clients

• Proactively explore and expand new revenue streams to drive business growth

• Manage and grow opportunities within an existing customer portfolio, ensuring ongoing engagement and satisfaction

• Build and nurture strong, long-term customer relationships by understanding client needs and providing tailored solutions

• Achieve sales forecasts and revenue targets set by management

• Prepare competitive, compelling proposals, tenders, quotations, and presentations that align with customer requirements

• Provide regular updates and reports to management on the competitive landscape, industry trends, and relevant developments

• Coordinate closely with the operations team to manage print jobs efficiently, ensuring timely delivery and customer satisfaction

• Collaborate with internal departments such as production, logistics, and finance to consistently meet deadlines and maintain quality standards

• Ensure compliance to the requirements set in the Quality Management System, FSC COC Management System; Environmental, Health & Safety Management System, and any other management systems deem related to this industry

Qualifications & Requirements:

• Bachelor’s degree or Diploma in Sales & Marketing, Business Administration, or a related field, or equivalent professional experience

• Minimum of 3 years of experience in sales, account management, or business development

• Proven track record of managing key accounts and solving client-related issues

• Demonstrates a dynamic and positive attitude with a commitment to delivering exceptional service quality and customer satisfaction

• Proficient in Microsoft Office Suite (Word, Excel, Outlook) with strong skills in Microsoft PowerPoint to design and deliver persuasive presentations

• Outstanding verbal, written communication skills, outgoing and capable of building strong relationships with clients and internal teams

• Comfortable engaging with diverse stakeholders, including senior management and technical teams

Markono is committed to fostering and cultivating a diverse and inclusive workplace. We believe that a diverse workforce is needed to drive innovation, grow, and succeed in today’s corporate climate. We recruit and select employees on the basis of merit (such as skills, experience or ability to perform the job), regardless of nationality, age, gender, marital status, pregnancy status, caregiving responsibilities, race, religion, language, disability and mental health conditions. Join us and thrive!

GD IDEAS CONSULTANCY PTE. LTD.

Job Description

• Oversee daily operations, ensuring smooth service delivery and adherence to restaurant standards.
• Monitor food quality, hygiene, and customer service standards.
• Ensure compliance with local regulations, including health, safety, and licensing requirements.
• Develop and maintain operating policies and procedures.
• Ensure outstanding customer service to enhance guest satisfaction.
• Address customer complaints and resolve issues promptly and professionally.
• Gather and act on customer feedback to improve service quality.
• Recruit, train, and manage staff, including Front of House (FOH) and Back of House (BOH) teams.
• Foster a positive work environment, promoting teamwork and staff engagement.
• Conduct regular performance evaluations and provide constructive feedback.
• Address staff concerns and resolve conflicts effectively.

Amara Singapore

Proudly Singapore-owned and managed, Amara is a collection of upscale hotels in international gateway cities. Amara Hotels are strategically located in vibrant urban areas that are rich with character and colour, while Amara Resorts are nestled in nature and tranquillity. Whether staying at an Amara Hotel or Amara Resort, guests become deeply connected to their surroundings. A people-centred approach ensures that guests leave feeling like family, with everlasting memories.

Job Description

Job Summary :

Maximize sales revenue and ensure Catering and Events are executed to guest satisfaction

Job Responsibilities :

• Formulate effective sales plans to maximize Catering and Events Revenue

• Achieve sales targets for events sales revenue

• Develop new business and manage existing accounts with a focus on building long term relationship

• Conduct site inspections with potential clients and provide necessary marketing collateral and information

• Prepare sales contracts and follow up on contract by engaging clients by ascertaining the customer's requirements

• Design and propose promotional packages for wedding and corporate events every quarter

• Prepare Banquet Event Orders

• Conduct pre-event briefings with various departments such as Front Office and F&B

• Gather feedback from guests

• Follow up on deposits made and ensure all payments are cleared after event

• Perform any other duties as assigned by management

Job Requirements :

• Working knowledge of MS office applications and Hotel Systems

• Strong problem solving and solutions provider

• High level of interpersonal skills

• Strong communicator and negotiator

• Meticulous

• Minimum 2 years of experience in hospitality

The Pan Pacific Hotel Singapore

Based on the philosophy of providing personalised care from genuinely caring, Pan Pacific Singapore strives to be the hotel of choice for guests, associates and stakeholders. Over 300 valued associates form the team that distinguish the hotel and help create memorable experiences for guests. Because we believe that it’s all about the people. Because we genuinely care.

Job Description

We are looking for a Catering Sales Manager. You will play a pivotal role in developing new clients and retaining existing clientele in the various market segments for the purpose of selling catering/banqueting services of the Hotel. If you are an organized, detail-oriented individual with a passion for sales and events, we want you to be part of our growing team.

Job Description:

• Achieve the optimum departmental revenue targets.

• Achieve established performance benchmarks.

• Prospect and establish an expanding base of accounts in a specific relevant segment.

• Promote and encourage proper communication to all departments to maximise utilisation of available resources.

• Assist in the preparation of catering/banquet forecasts to monitor business flow accurately.

• Manage events functions to achieve the optimum departmental revenue targets.

• Negotiate and review packages offered to clients.

• Assist in creating and executing annual business plans, marketing plan and budgets.

• Promote guest satisfaction and encourage referrals.

• Handle feedback from guests.

• Represent the Hotel in trade shows and events as required.

Job Requirements:

• Diploma or Degree from a recognized hospitality / tertiary institution.

• 3 years or more experience in a similar role in a 5-star hotel with function rooms’ capacity of > 35,000 square feet.

• Proactive & responsible.

• Highly adaptable with the ability to direct changes.

Join our team and be part of an extraordinary journey to provide the pinnacle of luxury and service to our valued guests.

RB CAPITAL FARRER HOTEL PTE. LTD.

Job Description

Job Overview

As the Assistant Manager, Marketing, you will drive marketing effectiveness for the hotel, focusing on brand awareness, revenue generation, and public relations activities. You will report directly to the Cluster Marketing Lead while working independently to execute campaigns, manage digital and social media initiatives, and lead marketing efforts for the hotel's in-house restaurant. This role requires 3–5 years of marketing experience with prior exposure to Food & Beverage (F&B) marketing, ideally within hospitality, lifestyle, or standalone restaurant marketing.

At Holiday Inn we want our guests to relax and be themselves which means we need team members to:

• Be you – by being natural, professional and personable in the way you are with people

• Get ready – by taking notice and using your knowledge so that you are prepared for anything

• Show you care – by being thoughtful in the way you welcome and connect with guests

• Take action – by showing initiative, taking ownership and going the extra mile

Duties & Responsibilities

Marketing

• Execute the annual marketing calendar to ensure consistent messaging across all touchpoints with a focus on revenue generation.

• Implement hotel-wide campaigns and packages to meet brand targets and maximize ROI.

• Help manage and track the annual marketing budget, ensuring efficient use of funds.

• Coordinate with external partners and stakeholders to support win-win collaborations.

• Ensure all local marketing materials reflect brand voice and adhere to IHG brand standards.

• Execute social/digital activities and monitor guest experience via tools like Medallia.

• Collaborate with Revenue and F&B teams to identify business needs and co-develop targeted campaigns to drive demand during need periods.

• Support the optimisation of guest-facing digital & physical touchpoints across the guest journey.
  

F&B Marketing (Core Responsibility – Prior experience required)

• Lead the development and execution of a rolling 12-month marketing plan for the hotel's in-house restaurant, including daily offers, weekly specials, seasonal menus, and festive dining.

• Drive covers and revenue for the restaurant through targeted campaigns (e.g., new menu launches, happy hour promotions, set lunch/dinner pushes, weekend brunch).

• Manage end-to-end execution of F&B-related photoshoots, menu copywriting, and collateral production (e.g., table tents, digital menu boards, tent cards for rooms).

• Oversee marketing of any F&B loyalty initiatives (e.g., dining stamps, hotel guest discounts, referral promotions).

• Coordinate with the restaurant manager and service team to track campaign effectiveness (covers by session, no-show rates, average check, upsell rates) and optimize future promotions.

• Plan and execute F&B-focused events (e.g., chef's table dinners, wine pairings, festive set menus, guest chef collaborations) including guest list management and post-event coverage.

• Maintain a library of F&B assets (food photography, venue shots, chef profiles) for use across owned, paid, and earned channels.

• Manage partnerships with delivery platforms (GrabFood, Deliveroo, Foodpanda) and third-party booking apps (Chope, Quandoo, SevenRooms), including promotional campaigns and performance tracking.

• Track and report F&B marketing ROI, including cost per cover, redemption rates of F&B offers, incremental revenue per campaign, and return on delivery platform commissions.

Performance Marketing

• Support the analysis of paid search, display, remarketing, and metasearch campaigns.

• Execute strategies for bid optimisation, creative testing, and keyword/ad copy optimisation.

• Drive brand awareness online and generate leads/revenue for the hotel booking engine.

• Monitor KPIs to ensure ROI targets are met for paid media.

• Support in-house campaign management for metasearch channels.

• Measure and report digital activity performance.

• Analyse campaign data and market trends to provide actionable insights and recommendations for continuous improvement.

• Align digital campaigns with commercial priorities.

• F&B performance marketing: Manage paid social and search campaigns specifically for restaurant bookings, delivery promotions, and happy hour traffic; track CPA per dining booking and ROAS on delivery platform ads.

Content Marketing

• Strengthen customer relationships through social and earned media monitoring.

• Develop and implement KOL outreach programmes for Singapore and key source markets.

• Manage the social media editorial calendar and posting schedule.

• Copywrite eDMs and digital collaterals.

• Support IHG Rewards activations, tracking, and submissions.

• F&B content focus: Create and schedule platform-specific content for the in-house restaurant (Instagram Reels for signature dishes, Stories for daily specials); manage user-generated content campaigns (e.g., diner photo contests, guest reviews repurposing).

Accountability

Reports to the Cluster Marketing Lead and works closely with other members of the Cluster Marketing Team, as well as the wider Hotel teams i.e. F&B, Front Office. Interacts with guests, media representatives, influencers/KOLs, brand partners, event organisers, and community stakeholders.

Qualifications and Requirements

Preferred 3–5 years of marketing experience, with prior exposure to F&B marketing required (e.g., standalone restaurant, hotel F&B, food delivery platforms, lifestyle brand with a dining vertical). Diploma or Bachelor's degree in Marketing, Communications, Business, or related field is preferred.

Skills

• Strong copywriting and content creation skills, especially for F&B storytelling (menus, daily specials, chef narratives).

• Hands-on experience with social media tools (Meta Business Suite, Later, Canva) and analytics platforms (Google Analytics, Meta Ads Manager).

• Familiarity with F&B booking platforms (Chope, Quandoo, SevenRooms) and delivery aggregators (GrabFood, Deliveroo, Foodpanda).

• Basic graphic design or video editing skills (e.g., CapCut, Adobe Spark, Canva) are a plus.

• Excellent project management and ability to work independently.

Personal Attributes

• Self-starter who thrives working autonomously while reporting to a Cluster Marketing Lead.

• Passionate about food, beverage, and hospitality trends — understands what drives diners.

• Data-driven with strong commercial acumen (e.g., knows how to calculate cost per cover).

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

CONRAD SINGAPORE MARINA BAY

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Sales Manager – Weddings with Conrad Hotels and Resorts manages the Catering & Events sales operations to actively convert customer enquiries into confirmed sales.

What will I be doing?

As a Sales Manager - Weddings, you will manage all aspects of Catering Sales operations including the sales of wedding banquets, social events such as birthdays and anniversaries. He/She will interact frequently with customers and guests to learn about their needs and develop relationships from which to earn repeat and expanded business. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Maximize all wedding/social events revenue opportunities
• Review sales and other business plans, identify gaps and ensure proactive efforts to fill function space capacity and revenue to achieve optimum departmental revenue targets
• Understand the competitive marketplace and implement approaches to ensure the hotel stays ahead in the local market
• Work with superior in the preparation and management of the department’s budget
• Create a culture of high-quality standards for relationship building, customer service, selling techniques, and billing and processing contracts
• Assist in operation of banquet functions if any
• Conduct briefings and other meetings as needed to obtain optimal results
• Follow up on all enquiries
• Conduct site inspections and hotel familiarization
• Assist Senior Sales Manager for in-house wedding shows and other projects assigned
• Ensure all Delphi standards are followed

What are we looking for?

A Sales Manager - Weddings, serving Hilton Worldwide Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Demonstrated previous managerial or supervisory experience in Catering & Events Sales function in the wedding sector
• Passionate and drive for sales
• Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges
• Possess excellent communication and interpersonal skills
• Accountable and resilient
• Ability to work under pressure & well organized
• Flexibility to respond to a range of different work situations
• Ability to focus attention on guest needs, while remaining calm and courteous at all times.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• At least 3-5 years experiences in catering sales and in handling wedding banquets
• Knowledge of the hotel property management systems
• Previous experience in the same or similar role

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Accor Asia Corporate Offices

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, customer service skill training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.Every day we strive to make our guests Feel Welcome and our people Feel Valued.

Job Description

The Capitol Kempinski Hotel Singapore

Located in Singapore’s charming civic and cultural district, the iconic Capitol Building and Stamford House have been restored to unveil as The Capitol Kempinski Hotel Singapore. A quintessential masterpiece of beautifully conserved architecture uplifted with a modern touch and bespoke hospitality, this exclusive retreat promises luxury at its finest.

Job Description

Marriott International

Job Description

Accor Asia Corporate Offices

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, customer service skill training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.Every day we strive to make our guests Feel Welcome and our people Feel Valued.

Job Description

IBIS Singapore on Bencoolen

Ibis Singapore on Bencoolen is Singapore’s favourite economy hotel managed by Accor Group. Reviewed over 7,000 times on TripAdvisor and accommodating more than 250,000 guests per year, this hotel is renowned for its excellent customer service and centralised location.

Job Description

The Assistant Director of Sales supports the Director of Sales in driving hotel revenue performance by managing key accounts, developing new business, and ensuring the achievement of room, meeting, and rate targets. The role focuses on strengthening corporate and leisure sales, maintaining strong client relationships, and ensuring alignment with hotel commercial strategy and budget objectives.

The role also involves active market engagement, competitor analysis, contract negotiation, and coordination with internal departments to ensure smooth sales operations and high levels of guest and client satisfaction. The incumbent contributes to sales strategy development, reporting, and team support while promoting Accor values and brand standards.

Key Responsibilities

• Support achievement of hotel revenue, occupancy, ADR, and meeting room targets

• Manage and develop key accounts, corporate and leisure clients

• Conduct sales calls, site inspections, and client visits

• Negotiate contracts and pricing with clients

• Monitor competitors and market trends

• Prepare reports (weekly, monthly, MIS, production reports)

• Assist in sales and marketing strategies and promotions

• Ensure strong client relationships and after-sales service

• Support DOS in team training and business planning

• Coordinate with other departments to ensure service delivery

• Participate in hotel marketing initiatives and promotional activities

• Adhere to Accor standards, policies, and brand values

Requirements

• Minimum 5 years’ experience in hotel sales (similar capacity)

• Diploma or equivalent in Hospitality / Business / related field

• Strong knowledge of hotel operations and sales systems (Opera preferred)

• Proven track record in sales performance and account management

• Strong communication and negotiation skills

• Strong interpersonal and relationship management skills

• Proficient in MS Office and reporting systems

• Ability to work independently and as part of a team

• Flexible to work weekends (if necessary), travel, or extended hours when required

• Strong understanding of hospitality market dynamics

Carlton Hotel (Singapore) Pte Ltd

Carlton Hotel Singapore is an upscale business hotel that offers its guests the best of Singapore. Combining international standards with exceptional service and local charm, Carlton Hotel offers 940 elegantly designed spacious rooms and is strategically located in the heart of Singapore. Comprehensive range of facilities and services include two club lounges, four F&B outlets including the award-winning Wah Lok Cantonese Restaurant, a gym and pool as well as 13 versatile functions rooms to create a seamless and enjoyable stay for each individual.

Job Description

Job Responsibilities

1.       Responsible for driving event sales along with the Catering team to achieve the sales target.

2.       Attends and manage customers enquiries, feedback and event needs.

3.       Establish a good working relationship with the Banquet Operations, Room Sales as well as the other related Departments.

4.       Ensure good follow up and service delivery for all events/conferences.

5.       Attend to walk-in guests, telephone enquiries, sales calls and event needs and site viewing for potential customers.

6.       To ensure event documents are circulated within the set time frame to relevant departments

7.       To meet and greet customers before start of event and introduce Banquet in charge and AV technician to organiser to ensure proper hand over and to ensure event information are properly communicated

8.       To conduct post-event follow up with clients

9.       Maintains contacts with suppliers and other establishments providing services linked to catering activities.

Education and Work Experience

1. Degree/diploma in Hotel Management or equivalent

2. At least 2 years of relevant experience

3. Well versed in systems such as Sales force

4. Possess good interpersonal and communication skills

5. Approachable personality with positive work attitude

6. Good sales and negotiation skill

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years.

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

Position Statement
A Sales Manager, Event Services is responsible for maximization of revenue opportunities in the areas of group reservations, meetings and events by driving sales acquisitions, maximizing business opportunities and increasing business conversions.

What will you be doing? 

As a Sales Manager, Event Services, you will be responsible for performing the following tasks to the highest standards:
•    Own the planning and execution of assigned events from sales handover through completion and post event review.
•    Act as the primary on site contact for clients, ensuring all agreed requirements are delivered accurately and professionally.
•    Conduct pre event meetings, site inspections, and planning discussions to confirm details, expectations, and logistics.
•    Oversee event setup, service flow, live execution, and breakdown in accordance with approved BEOs and Hilton brand standards.
•    Respond effectively to last minute changes, guest requests and operational challenges.
•    Communicate clear event timelines, service standards and operational expectations to all involved departments.
•    Participate in daily operational briefings and pre convention meetings as required.
•    Support post event reviews and continuous improvement initiatives.
•    Follow up on deposits, attrition clauses, cut off dates, payment schedules, and billing instructions to ensure compliance.
•    Review event documentation and post event billing for accuracy, supporting timely settlement of accounts.
•    Maintain awareness of cost control and responsible use of operational resources.
•    Support commercial objectives by identifying opportunities to enhance event value in collaboration with Sales.
•    Review and ensure accuracy of BEOs, function sheets, and event documentation.
•    Maintain organized and up to date event files in line with Hilton standards and procedures.
•    Participate actively in Hilton training programs and service initiatives.
•    Comply to hotel’s credit policy and ensure full settlement of payments within agreed timeline as contracted.
•    Carry out any other reasonable duties and responsibilities as assigned.

What are we looking for?

A Sales Manager, Event Services serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

•    Minimum 2 years’ experience in a similar capacity.
•    Relevant diploma or degree in hospitality or business discipline.
•    Passionate about delivering exceptional guest experience.
•    Energetic, vibrant and inspiring to the team.
•    An innovative self-starter, with confidence and resilience.
•    Accountable and always positive in exploring alternatives and opportunities for better performance.
•    Focused on driving success for the hotel.
•    Warm, sincere and inclusive in interpersonal interactions.
•    Proactive, confident and reliable.
•    Flexibility to respond effectively with changes in business.
•    Strong analytical skills to understand key business indicators, competitive trends and develop strategies.
•    Excellent command of written and spoken English.
•    Strong presentation and communication skills. 
•    Excellent planning and organisation skills.
•    An excellent team player who works well with different stakeholders to ensure success of hotel. 
•    Has sense of urgency and discipline to ensure tasks are completed in a timely manner.
•    Prior knowledge and use of Delphi.Fdc.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years.

Job Description

THE NOMAD WAY

Hospitality is at the core of what we do and who we are. It’s more than just a job; it’s a path to a career in our industry. Many of us at NoMad have grown from within these walls and we pride ourselves on providing these opportunities. We thrive to achieve our vision to be a thriving hotel combining the best of New York hospitality with Singapore charm. Our values connect us; our behaviours guide us; and our non-negotiables drive us. Welcome to NoMad Singapore

OVERVIEW OF ROLE

The Sales Manager – Rooms is responsible for driving room revenue through proactive sales efforts, account management and market development.

Reporting to the Director of Sales, this role focuses on identifying and securing business across key segments including corporate, leisure and travel trade. The Sales Manager plays a key role in building strong client relationships, increasing market share and positioning the hotel within the competitive landscape.

Working closely with Revenue Management and the wider commercial team, the role ensures that sales strategies are aligned with pricing, demand and overall business objectives.

MAIN DUTIES & RESPONSIBILITIES

The main responsibilities of the Sales Manager – Rooms are summarised below; however the list is not exhaustive.

GENERAL DUTIES

• Proactively identify, develop and secure room business across corporate, leisure and travel trade segments.

• Manage and grow a portfolio of accounts with a focus on room revenue generation.

• Conduct sales calls, site inspections and client meetings to promote the hotel’s room product.

• Respond to enquiries related to room bookings, corporate contracts and group room requests.

• Prepare proposals, contracts and rate agreements in line with hotel policies.

• Represent the hotel at trade shows, networking events and sales missions.

• Undertake any other duties or tasks deemed reasonable by the Director of Sales.

ACCOUNT MANAGEMENT

• Build and maintain strong relationships with corporate clients, travel agents, wholesalers and key partners.

• Develop account plans to grow production and maximise room nights.

• Monitor account performance and identify opportunities for growth.

• Ensure all client interactions reflect the brand standards and service philosophy of NoMad.

• Maintain accurate records of account activity and production.

SALES STRATEGY & PERFORMANCE

• Support the implementation of the hotel’s rooms sales strategy to achieve revenue targets.

• Work closely with Revenue Management to optimise pricing, availability and segmentation.

• Monitor market trends, competitor activities and demand patterns.

• Contribute to sales forecasting and pipeline management.

• Track individual performance against room night production and revenue targets.

COLLABORATION & COORDINATION

• Work closely with Reservations, Front Office and Revenue teams to ensure smooth handling of room bookings.

• Coordinate with Events and F&B teams where group business includes additional components.

• Collaborate with Marketing & Communications on campaigns targeting room sales.

• Ensure clear and accurate communication between clients and internal teams.

ADMINISTRATION & REPORTING

• Maintain accurate records in the CRM system, including account details and sales activities.

• Prepare regular sales reports, account production reports and pipeline updates.

• Track leads, conversions and room revenue performance.

• Ensure all documentation is completed accurately and in a timely manner.

GUEST EXPERIENCE & BRAND REPRESENTATION

• Represent NoMad Singapore with professionalism and confidence in all client interactions.

• Ensure a seamless and positive experience throughout the sales journey.

• Build long-term relationships that drive repeat room business.

• Uphold the brand standards and positioning of NoMad.

EXPECTATIONS:

The Sales Manager – Rooms is expected to:

• Always maintain a consistently professional demeanor.

• Represent NoMad positively in all interactions with internal and external stakeholders.

• Always adhere to company policies and procedures, including commercial and pricing guidelines.

• Demonstrate strong sales drive, accountability and ownership of room revenue targets.

• Foster clear communication across departments and with clients.

• Exhibit strong relationship-building and negotiation skills.

• Champion company values and foster a collaborative and results-driven working culture.

QUALIFICATIONS

• Degree or Diploma in Hospitality Management, Business Administration or a related field.

• Minimum 3–5 years of experience in hotel sales with a focus on room sales or corporate accounts.

• Strong understanding of room revenue drivers, segmentation and market dynamics.

• Experience managing corporate, leisure or travel trade accounts.

• Strong communication, negotiation and interpersonal skills.

• Ability to work independently and manage multiple priorities.

• Familiarity with CRM systems and revenue management concepts.

• Proactive, results-oriented and customer-focused mindset.

Momentus Hotel Alexandra

Managed by Momentus Hospitality, we are looking for motivated and energetic people to be part of our growing team. If you have a passion for the industry and are driven by the desire to create inspiring moments, Momentus Hotel Alexandra offers you great opportunities.

Job Description

Job Description

• To assist the Reservations Sales Manager in directing & supervising the activities of the Reservation section.
• To manage, lead, direct and train the Reservations Sales Officers and Executives in the daily, weekly and monthly operational tasks which support the hotel sales and operational needs.
• To ensure maximum room utilization when monitoring room allotments
• To handle all correspondence promptly and prepare statistical data when required.
• Taking over the daily task if the Reservations Sales Manager is absent due to some reason.

Requirements

• At least 2 years of prior experience
• Independent
• Good communications skills
• Able to work on shifts
• Prior experience with Opera is an added advantage

JAI RAJA'S KITCHEN PTE. LTD.

Job Description

Sales Assistant Manager Responsibilities:

Continually meeting or exceeding sales quotas.

Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

Monitoring the performance of the sales team.

Ensuring that the store is clean and well-maintained at all times.

Building and maintaining good working relationships with customers.

Identifying opportunities and strategies to increase sales.

Regularly attending sales meetings and training sessions.

Ensuring that the store is adequately stocked with company products.

Performing all duties of the Sales Manager in cases of absence or emergency.

Updates managers by consolidating, analysing, and forwarding daily action summaries.

Assist with the sales process by maintaining a fully stocked store.

Recommend and display items that match customer needs.

Manage point-of-sale processes.

Maintain an up-to-date knowledge of product features and sales promotion

Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.

Update customer records in the company database as required

Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

Bachelor’s degree in marketing, communications, or related field is advantageous.

Proven experience in sales and customer service.

Proficient in all Microsoft Office applications.

The ability to work in a fast-paced environment.

Excellent problem-solving skills.

Strong management and leadership skills.

Effective communication skills.

Exceptional customer service skills.

The Ability to multitask and work under pressure.

Availability to work within opening hours (e.g. evenings, holidays, weekends).

The ability to work under pressure.

Far East Hospitality

Far East Hospitality Holdings Pte Ltd (Far East Hospitality), a premier hospitality assets owner and operator, is a 70-30 joint venture formed in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited. In the same year of its formation, Far East Hospitality through its wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, completed a 50-50 joint venture with Australia’s Toga Group.

Job Description

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 10 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, A by Adina, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 17,000 rooms under management across over 100 hotels and serviced residences in ten countries - Australia, Austria, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand, Singapore and Switzerland - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).

Reporting to the Area Director of Revenue Management, you will be part of a performance-driven revenue management team that manages serviced residences and hotels in Singapore.

In your role, you will support the Area Director and Area Revenue Manager by leading the analytics and insight generation agenda for the Serviced Residences portfolio. You will transform raw data into actionable intelligence through dashboards, analysis, and forecasting, empowering the team to make informed and forward-looking decisions revenue decisions.

1. Analytics & Insights

• Design, develop, and maintain BI dashboards that integrate booking pace, demand signals, segment mix, and market benchmarks.
• Provide variance analysis across key KPIs (ADR, RevPAR, Occupancy, channel mix, segment contributions).
• Analyze LOS (Length of Stay) patterns, segment mix, and demand trends to identify risks and opportunities.
• Conduct scenario modelling (e.g., impact of group bookings, seasonal promotions, segment displacement).
• Proactively highlight anomalies and emerging risks to the Area Director of Revenue Management and Area Revenue Manager.

2. Forecasting & Budgeting

• Build and maintain forecast models tailored to SR/RS portfolio, using analytical insights to strengthen accuracy.
• Provide forecast inputs to budget cycles, renewal decisions, and portfolio planning.

3. Process & Automation

• Identify manual reporting tasks suitable for automation, implementing streamlined solutions.
• Standardize reporting templates and ensure consistency across the portfolio.
• Collaborate with IT and corporate teams on BI enhancements, ensuring dashboards evolve with business needs.

4. Strategic Support

• Provide analytical support for revenue meetings, management reports, and commercial reviews.
• Translate analytical findings into insights to support tactical and strategic decision-making
• Partner with Sales and Marketing teams by quantifying outcomes of promotions, contracts, and campaigns.

Objectives & Impact:

• Elevate revenue reporting by increasing analytical depth with robust analytics and forward-looking insights.
• Provide both Area Director of Revenue Management and Area Revenue Manager with actionable, forward-looking insights to stay ahead of market shifts.
• Continuously improve efficiency by reducing manual effort, automation, standardization and process improvements.
• Perform any other duties assigned by supervisors, carrying them out diligently and professionally.

• Degree in Hospitality Management, Business Analytics, Data Science, or related discipline.
• Minimum 3-4 years of experience in revenue management, business analysis, or a related commercial/analytical role.
• Strong analytical and numerical skills with demonstrated ability to interpret large datasets into actionable insights.
• Proficiency in BI and visualization tools (Power BI, Tableau, or equivalent) and advanced Excel (pivot tables, lookups, scenario modeling, automation techniques).
• Solid understanding of revenue management concepts including segmentation, channel mix, displacement analysis, and forecasting.
• Experience with hotel systems (HMS, PMS/CRS, RMS) and ability to integrate data from multiple sources.
• Strong presentation skills with the ability to simplify complex analysis into clear recommendations.
• Detail-oriented and proactive, with the ability to spot anomalies and trends early.

SUPERSTAR TRADERS PTE. LTD.

Job Description

Roles & Responsibilities

Sales Manager Job Description

Our growing company is seeking to hire a sales manager who will be responsible for supervising and organizing our sales team. You will be in charge of managing organizational sales by developing business plans, implementing marketing plans, developing sales strategies, meeting planned goals, and coordinating with our sales and marketing department on lead generation. You will also be tasked with overseeing the activities and performance of your sales and marketing team by tracking sales goals, setting individual sales targets, and facilitate the ongoing training of your salespeople.

• Creating and presenting sales performance reports.
• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Analyzing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals.
• Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities.
• Prepare monthly marketing budget
• Promoting the company's existing brands and introducing new products to the market.
• Understand our ideal customers and how they relate to our products.
• Developing your sales team through motivation, counseling, and product knowledge education
• Working on Weekends and Public holiday

Sales Manager Requirements:

• Bachelor’s degree in commerce, business, or related field
• Knowledge of modern sales & marketing techniques.
• Excellent leadership and project management skills
• Experience in management may be advantageous
• The ability to understand and follow company policies and procedures
• Good oral and written communication skills.
• Understanding of the current market conditions and industry trends.

FNDR HEADHUNTING PTE. LTD.

Job Description

Revenue Manager (Hospitality Portfolio)
Job Summary

We are looking for a commercially driven Revenue Manager to oversee revenue optimisation across a growing hospitality portfolio comprising boutique hotels, serviced apartments, and alternative accommodation assets.

This role plays a critical function in shaping pricing strategy, demand forecasting, and distribution performance. The successful candidate will work closely with senior leadership to drive occupancy, maximise Average Daily Rate (ADR), and enhance overall portfolio profitability through data-driven decision-making.

This position is ideal for a revenue management specialist seeking greater ownership, visibility, and strategic influence beyond traditional large-chain environments.

Revenue Strategy & Performance Optimisation

• Develop and execute revenue management strategies to optimise occupancy, ADR, and RevPAR across assigned properties.
• Analyse market demand, competitor positioning, and booking trends to adjust pricing dynamically.
• Perform regular forecasting, pacing analysis, and performance reporting to support commercial planning.
• Identify revenue opportunities across transient, corporate, and group segments.

Distribution Channel Management

• Manage and optimise OTA and distribution channel performance, including platforms such as Booking.com and Agoda.
• Maintain rate integrity, inventory allocation, and channel profitability.
• Utilise Property Management Systems (PMS) and revenue tools (e.g., Cloudbeds or equivalent systems) to improve pricing effectiveness and automation.

Stakeholder Collaboration

• Partner with operations and leadership teams to align revenue strategies with operational capacity and business goals.
• Support development of partnerships with travel agencies, corporate clients, and hospitality networks to drive booking volume.
• Provide commercial insights and recommendations to guide portfolio expansion and asset integration.

• Minimum 3–4 years of relevant experience in Hospitality Revenue Management, Pricing Strategy, or Commercial Performance roles.
• Demonstrated experience managing revenue optimisation for hotels, serviced apartments, co-living spaces, or PBSA environments.
• Strong analytical and numerical capabilities with proficiency in forecasting and performance analysis.
• Hands-on experience with hospitality systems (PMS/RMS) and OTA channel management.
• Proficiency in Microsoft Excel or similar analytical tools.
• Strong organisational and communication skills with the ability to manage multiple properties simultaneously.

• Experience managing multi-property or portfolio-level revenue strategies.
• Familiarity with fast-scaling hospitality or asset-light operating environments.
• Commercially minded with a proactive and solution-oriented approach.

• Opportunity to work directly with senior leadership and contribute to key commercial decisions.
• A high-impact role with measurable influence on business performance.
• Exposure to a diversified and expanding hospitality portfolio.
• Collaborative environment that values initiative, ownership, and continuous improvement.

This role is well suited for a hands-on Revenue Management professional who enjoys translating market insights into tangible business results and is looking to take on broader strategic responsibility within a growth-oriented organisation.

Far East Organization

Far East Organization, together with its Hong Kong-based sister company Sino Group, is one of Asia’s largest real estate groups. The group has publicly-listed as well as private development and investment companies under its umbrella and operates in Singapore, Malaysia, Australia, Japan, China (Mainland and Hong Kong) and USA.

Job Description

1ST LANDINGS PTE. LTD.

Job Description

• Take charge of daily operation matter of the outlet and ensure standard operation flow
• Conduct routine outlet hygiene check and inventory check
• Organize and control daily business activities
• Create and execute of sales,profit and staff development
• Coordinate the entire operation of all the outlets during schedule shifts
• Manage staff discipline and performance issues

TRANS ORIENT SINGAPORE PTE. LTD.

Job Description

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.

Laguna Hotel Holdings Pte Ltd

Job Description

Job Overview

The Director of Revenue is responsible for maximizing the hotel’s overall revenue through effective pricing strategies, inventory control, and revenue management practices. The Director will analyze market trends, forecast demand, and develop strategies to ensure the hotel's financial objectives are met or exceeded.

Key Responsibilities:

• Develop and implement comprehensive revenue management strategies to optimize room rates, occupancy, and profitability.
• Set pricing strategies for rooms, packages, and other services by analyzing market trends, competitor pricing, and historical data.
• Collaborate with the Sales and Marketing team to create promotional offers that drive revenue.
• Manage inventory controls by setting restrictions and allocations based on forecasted demand.
• Implement dynamic pricing models to adjust rates based on real-time demand.
• Monitor and adjust room allocation across various distribution channels, including OTAs, direct booking platforms, and third-party partners.
• Analyze revenue trends, booking patterns, and market demand to develop accurate forecasting models for room revenue and other revenue streams.
• Use data-driven insights to inform decision-making and adjust strategies as needed.
• Prepare and present detailed revenue reports to senior management, highlighting performance against targets and recommending improvements.
• Lead and mentor the revenue management team, fostering a culture of data-driven decision-making and proactive revenue generation.
• Build strong relationships with distribution partners and OTAs to optimize pricing, visibility, and sales.
• Conduct regular competitive market analysis to ensure the hotel is positioned favorably within the market.
• Track and respond to shifts in demand, competitor pricing, and external market conditions.
• Utilize forecasting models and scenario planning to mitigate risks and take advantage of emerging opportunities.
• Contribute to the annual budget planning process, ensuring realistic revenue targets based on market conditions and hotel performance.
• Monitor financial results, track key performance indicators (KPIs), and adjust strategies to meet or exceed revenue goals.

Qualifications:

• Bachelor’s degree in Hospitality Management, Business Administration, Finance, or a related field.
• Certification in Hotel Revenue Management is a plus.
• Minimum of 5-7 years of experience in revenue management within the hospitality industry, preferably in a luxury hotel setting.
• Proven experience in developing and executing revenue strategies across multiple revenue streams.
• Strong understanding of hotel distribution systems, revenue management software, and market analytics.

Skills:

• Excellent analytical and quantitative skills, with a strong attention to detail.
• Expertise in pricing strategies, demand forecasting, and market segmentation.
• Strong leadership and communication skills, with the ability to collaborate across departments.
• Proficiency in using revenue management systems, property management systems, and channel management tools.
• Ability to adapt to a fast-paced, dynamic environment and respond to market changes quickly.

Job summary

The Director of Revenue is responsible for maximizing the hotel’s overall revenue.

BIDEFORD HOUSE PTE. LTD.

Job Description

COMO Metropolitan Singapore is located in the heart of Singapore on Bideford Road.  It is part of COMO Orchard that brings together COMO Group’s hospitality, fashion, wellness and cuisine into one inspiring location. COMO Metropolitan Singapore’s 156 rooms and suites are spread over 11 floors with an exclusive rooftop pool bar. Guests also enjoy preferred access to Cedric Grolet’s renowned patisserie, Michelin-starred Korean steakhouse COTE and COMO Cuisine as well Shambhala’s new flagship urban wellness space and a multi-label fashion retail space curated by Club 21.

Main Tasks/Responsibilities:

• Lead and execute the overall marketing strategy for the hotel to drive sustainable revenue growth across Rooms, Food & Beverage, and Events, ensuring alignment with the hotel’s commercial objectives.
• Own the strategic positioning, marketing, and revenue performance of Events, including corporate, social, lifestyle and brand-led events, working closely with Sales and Operations to maximise commercial return and brand impact.
• Lead and maintain close collaboration with the Corporate Office to ensure all marketing and communications strategies, initiatives, and executions are fully aligned with brand standards and guidelines.
• Conduct quarterly events to engage with clients and showcase the brand to both local and overseas guests.
• Collaborate with Business Units (BU’s) to align marketing strategies across the organization.
• Responsible for the overall integrated marketing strategy:
• Driving external positioning and brand identity,
• Ensure alignment with the sales strategy and plans,
• Collaborates closely with the Sales, PR & Communications, Copywriting & Content, and creative teams to ensure a holistic integration:
• including digital marketing, CRM and related assets.
• Develop a measurements framework to demonstrate attribution to brand-lift and sales.
• Manage our creative services, design and strategic support resources; collaborating closely with the Sales, PR & Communications, Copywriting & Content, Creative teams and Corporate Sales & Marketing teams to develop the overall content marketing plans.
• Manage the team to develop and execute our collaterals including consumer, industry, trade, and corporate.
• Strategic planning, alignment, development and execution of hotel’s communication plans.
• Execute digital marketing strategies across all areas, including but not limited to rooms, F&B, and events.
• Develop the hotel’s Marketing Policies and Procedures.
• Manage and control marketing budgets.
• Support and contribute to COMO’s sustainability goals by implementing environmentally responsible practices within your roles and departments.

Extra Duties

From time to time you may be asked to undertake duties that are not included in this job description. You should agree to undertake these duties as long as the request is reasonable and will not affect your health, safety or security.

Key Requirements:

• Education degree within Hospitality or Marketing & Communications
• A minimum of 5 years’ experience in a Hotel Marketing and/or Communications role and/or Events Management role
• Experience in the luxury travel or hotel industry preferred
• Fluency in English oral and written with excellent writing skills
• Excellent communication skills
• The ability to write a press release
• A self-starter and team player
• Proven record in being able to organize, plan and prioritize and manage own time

Fairmont Singapore & Swissôtel The Stamford

Fairmont Singapore & Swissotel The Stamford

Job Description

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Assistant Director, F&B Marketing

Are you a dynamic marketing professional with a passion for food, beverage, and unforgettable hospitality experiences? Do you thrive in a fast-paced environment where creativity meets strategy? If so, we want you to lead the marketing charge for our diverse portfolio of award-winning restaurants and bars—from the Michelin-starred elegance of JAAN by Kirk Westaway to the vibrant energy of The Stamford Brasserie; from the authentic Italian flair at the iconic Prego with close to 4 decades of stories to the spirted beats of ANTI:DOTE bar.

This isn’t just another F&B marketing role. You’ll be the driving force behind brand storytelling, guest engagement, and revenue growth across our venues—blending data-driven strategy with bold creativity. And you’ll do it all with the full support of our Marketing team.

Why You’ll Love This Role:

• Own the narrative for a mix of high-profile concepts—fine dining, chic bistros, and buzzing bars—each with its own unique audience and voice.
• Work with the best—collaborate with world-class chefs, sommeliers, and hospitality teams to create campaigns that excite guests and critics alike.
• Data meets creativity—leverage insights to craft campaigns that drive covers, events, and loyalty while keeping brands distinctive.
• Autonomy with impact—you’ll report directly to Senior Director of Marketing, ensuring your strategies align with broader business goals.

What We’re Looking For:

• A strategic marketer with F&B flair—you know how to sell an experience, not just a menu.
• A natural collaborator—able to partner with chefs, restaurant managers and agencies while keeping the brand vision sharp.
• A hybrid thinker—comfortable with analytics and creative storytelling (content, events, partnerships).
• A doer—you’ll plan Michelin-worthy campaigns one day and optimise a high tea experience the next.

Your Playground:

• Develop and execute 360° marketing plans (digital, PR, events, partnerships).
• Collaborate with in-house teams and agencies on social media strategy—elevating visuals, engagement, and influencer collaborations.
• Drive revenue through targeted promotions, loyalty programs, and seasonal campaigns.
• Analyse performance and adapt quickly—because in F&B, trends change fast.

If you’re ready to put your mark on a collection of beloved brands (and have the stats and creativity to prove it), we’d love to hear from you.

Apply now—let’s create something exceptional together.

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

Employer questions

Holiday Inn Singapore Orchard City Centre

More than an iconic place to stay, Holiday Inn Hotels are a place to be in the moment–gathered to celebrate with family, laughing with friends, sharing a meal with the team, or just for some well-deserved me-time. No matter the reason you travel, when you’re here, you’re right where you’re meant to be.

Job Description

At Holiday Inn® Hotels & Resorts, our job is to bring the joy of travel to everyone. That’s where you come in. When you’re part of the Holiday Inn Hotels & Resorts brand, you’re more than just a job title.

At Holiday Inn, we look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one.

Holiday Inn Singapore Orchard City Centre is looking for a Director of Sales & Marketing who can oversee and direct all Sales and Marketing activities. Responsibilities include overseeing the planning and development of promotional strategies and marketing plans; overseeing and assisting with the development and implementation of the sales and marketing plan; management of the sales and marketing team and reporting on effectiveness of the plan. Responsibilities also require direct and routine interaction with the Regional Sales and Marketing office.

Responsibilities include, but are not limited to:

• Produce the Annual Revenue Plan, Marketing Budgets and Forecasts

• Produce Action Plan related to the Revenue Plan to ensure Revenue Plan objectives are achieved

• Coordinate all methods of maintaining and increasing business volume. This includes advertising, sales promotion, personal selling, publicity, community relations, special sales projects, etc

• Create and implement special programs to achieve greater profitability

• Enhance the image of the hotel in the local community

• Review regularly activity reports of Sales and Marketing personnel to ensure targets and Sales objectives are being met

• Investigate potential markets 

• Manage the development of new products and services 

• Oversee the development of new marketing strategies

• Conduct market research

• Work with Director of Finance in the preparation and management of the Department’s budget

What We Need From You

Bachelor’s degree in Sales, Marketing or related field, and have 4 years of relevant experience or similar supervisory role, or an equivalent combination of education and work-related experience. 

Required Skills:

• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. 

• Problem solving, reasoning, motivating, organizational and training abilities

• Proficient in the use of Microsoft Office

• Good communication and writing skills

What We Offer

In return for your hard work, you can look forward to a highly competitive salary and benefits package – including:

- Duty meals

- Birthday Leave on your birthday month

- Monthly LOVE Hour

- Medical, dental & optical benefits

- Insurance Coverage

- 25-50% F&B Discount at restaurants within IHG Singapore Hotels

- Special Employee Rate at all IHG Hotels worldwide

- Room to Grow opportunities

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Holiday Inn Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6,000+ hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to Holiday Inn and IHG and we’ll make sure you’ll have Room to be yourself. Find out more about joining us today by going to careers.ihg.com.

Resorts World at Sentosa Pte Ltd

Resorts World Sentosa (RWS) is Asia’s premium lifestyle destination resort located on Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, Singapore Oceanarium and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are seven unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS has been named “Best Integrated Resort” since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific’s travel industry.

Job Description

Job Responsibilities

• Responsible for sales and marketing functions, business development and management of credit lines

• Maintain high service standards and smooth running of department’s operations

• Identify and develop potential market segments and players to achieve acquisition and retention targets

• Hosting of guests, understanding and attending to their needs, and gathering feedback to ensure hospitality and service excellence

• Maintain confidentiality and compliance with regulatory requirements, established policies, standard operating procedures, internal controls & service standards

Job Requirements

• Degree / Diploma in Business or related field with proficiency in Microsoft Office applications

• Minimum 5 years of business development experience in relevant industry

• Willing to work rotating shifts, including weekends and public holidays

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years.

Job Description

A Marketing Manager, is responsible for the overall creative service, Public Relations/Ad, and web/E-marketing of our company.

What will I be doing?

As Manager of Marketing Communications, you will be responsible for performing the following tasks to the highest standards:

• Deliver creative service as requested by all departments, including sales, marketing, owner services and contracts, while staying aligned with the most updated brand guidelines and legal requirements
• Plan and execute print/web/online collateral and marketing strategies
• Communicate/negotiate with vendors
• Create and execute a strategic and comprehensive advertising and public relations plan, including media planning as well as creative/visuals
• Communicate with other managers/divisions to create and execute effective advertising and public relations plans

• Plan and execute press releases, press conferences, press briefings, press tours, and overall press relations

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

The Fullerton Hotels and Resorts

Transformed from a magnificent 1928 neo-classical landmark that was once home to the General Post Office, The Fullerton Hotel Singapore with its inspiring legacy and monumental Palladian architecture emanates a timeless grandeur while offering contemporary luxury and Asian hospitality to business and leisure travellers. Each of the 400 rooms and suites has been exquisitely designed by world-renowned architects Hirsch Bedner & Associates and furnished to provide guests the ultimate in opulence.

Job Description

Job Description:

• Actively source and book catering business from various leads.

• Liaise with clients to understand their event requirements and ensure their expectations are met or exceeded.

• Coordinate between sales and catering teams to optimize function space usage and maximize revenue.

• Conduct site visits and property tours for potential meeting planners and wedding couples.

• Manage event logistics, including room setup, AV equipment, and food & beverage arrangements, in coordination with all operational departments.

• Handle last-minute changes or challenges professionally to ensure client satisfaction.

• Oversee post-event follow-up, including gathering client feedback and processing payments.

Job Requirements:

• At least 3 years of experience in Catering and Events, focusing on Hotel Events Management.

• Strong verbal and written communication skills.

• Excellent interpersonal and listening skills.

• High attention to detail.

• Must be available to work occasional weekends for events.

NAKEDGLASS (SINGAPORE) PTE. LTD.

Job Description

Roles & Responsibilities

• Oversee daily operations, ensuring smooth service delivery.
• Take charge of logistics both air and sea freight
• Monitor ISO standards, hygiene, and customer service standards.
• Ensure compliance with local regulations, including health, safety, and licensing requirements.
• Develop and maintain operating policies and procedures.
• Ensure outstanding customer service to enhance customer satisfaction.
• Address customer complaints and resolve issues promptly and professionally.
• Gather and act on customer feedback to improve service quality.
• Recruit, train, and manage staff.
• Foster a positive work environment, promoting teamwork and staff engagement.
• Conduct regular performance evaluations and provide constructive feedback.
• Address staff concerns and resolve conflicts effectively.
• In Charge of payroll and recruitments.

Regional Office - ASPAC

Job Description

Summary

The Manager, Revenue Management Bridge will be responsible for overseeing the full revenue management transition process for new builds, conversions, and transitions into Hyatt systems. This role ensures that properties are set up correctly across Hyatt’s commercial platforms (RESERVE/SynXis, PrO, Opera, RMT, Fornova, Tableau/ThoughtSpot) and that revenue performance is maximized throughout the pre-opening and post-opening phases.

The role provides structure, governance, and hands-on leadership through all phases of the Bridge process, serving as the central point of coordination between hotel teams, Opening & Converstion CS leader, Ramp Strategy commercial leaders, Revenue Management Operations, and cross-functional commercial partners.

Responsibilities:

Discovery

Build and present transition decks to internal stakeholders and property leadership.

Establish Gross Potential Weeks (GPW), ramp goals, and revenue strategy for the transition.

Define STR competitive set and align on pacing milestones.

Provide oversight in collaboration with Operations & Conversions (O&C) / Commercial Onboarding team, and the Ramp Strategy team

System Setup

Oversee LDB (Long range Demand Budget) projections and standard room type

build-out.

Integrate World of Hyatt loyalty program setup.

Conduct Hyatt brand proximity assessments.

Manage Opera night audits and system readiness checks.

Define pacing and revenue expectations in line with property ramp plans.

Operations Pre-PrO

Configure and monitor Reserve/SynXis pricing and inventory.

Conduct RMT setup audits and ensure alignment with Hyatt standards.

Oversee group and horizon inventory management.

Implement Fornova subscription and ensure market pricing intelligence is in use.

Support bookable horizon management to optimize future revenue opportunities.

PrO Configuration

Lead full PrO system configuration and packet creation for hotels.

Conduct RMT audits post-Reserve activation to ensure compliance and readiness.

Configure special offers, promotional packages, and pricing strategies.

Oversee parity tracking via Fornova to ensure rate integrity across channels.

Drive reporting and visualization through Tableau/ThoughtSpot dashboards.

Operations Post-PrO

Implement pre-arrival upsell strategies and track incremental revenue impact.

Oversee dashboard and scorecard creation for performance monitoring.

Manage stabilization period of 3–4 months post-PrO activation.

Lead DORM onboarding (non-CRM) to ensure long-term handoff and sustainability.

Leadership & Collaboration

Serve as a subject matter expert in Hyatt’s revenue management transition process.

Partner with hotel General Managers, Directors of Sales & Marketing, and DORMs to align commercial strategy.

Collaborate with cross-functional teams (Operations, IT, Brand, Finance, Loyalty, and Analytics) to ensure smooth integration.

Provide training and ongoing guidance to property revenue leaders during and after transition.

Act as escalation point for transition-related revenue management issues.

Experience

7–10 years of progressive experience in revenue management, commercial strategy, or related hospitality functions.

Deep familiarity with Hyatt systems including RESERVE, PrO, Opera Cloud, RMT, Fornova, Tableau/ThoughtSpot.

Strong project management, analytical, and stakeholder management skills. Ability to manage multiple transitions simultaneously.

Strong communication and presentation skills; ability to influence across levels and functions.

Education and Expertise (i.e. certificates, licenses, etc.)

Bachelor’s degree required; Master’s degree or CRME certification preferred.

AL ZOUQ FOODS & CATERER PTE. LTD.

Job Description

• Assign Work Tasks. ...
• Assist with Management Logistics. ...
• Document Staff Attendance. ...
• Observe Company Standards. ...
• Ensure Health Code and Sanitation Practices. ...
• Check Food and Beverage Orders. ...
• Interact with Customers. ...
• Provide Aid to All Staff.
• Plan and supervise the marketing and promotion activities to attract more customers.
• Assist in ordering, purchasing and stocking F&B products. Coordinate in sourcing and testing new products and menus.
• Conduct regular repairs and maintenances for F&B equipment.
• Process customer complaints patiently.
• Plan alternative recipes for customers with special dietary needs.
• Check food and beverage supplies and place orders when needed.

Sentosa Development Corporation & Subsidiaries

Welcome to Sentosa Development Corporation – where discovery never ends! We manage Sentosa Island, transforming it into more than a leisure destination. Our vision is to be the world's best-loved resort, focused on three areas: One Sentosa Experience, Smart Sentosa, and Sustainable Sentosa.

Job Description

Overall Job Purpose:

The role involves proactively seeking and securing MICE (Meetings, Incentives, Conferences, and Exhibitions) business opportunities for Sentosa and its affiliated island partners, both within Singapore and internationally. The successful candidate will be responsible for meeting and exceeding performance targets established by management. This position requires an individual who can thrive in a fast-paced environment, consistently meet deadlines, and deliver exceptional customer service.

Key Responsibilities:

• Develop and maintain an International MICE and Local Corporate Database to facilitate lead generation and follow-up activities.

• Engage in sales calls, develop and present MICE proposals for Sentosa venues, products, and packages to potential clients.

• Conduct site inspections of Sentosa properties to identify potential MICE leads and achieve successful conversions.

• Collaborate with clients and stakeholders to plan events on Sentosa, ensuring comprehensive administration and seamless execution of all planned activities.

• Coordinate with the Marketing team to devise and implement sales outreach campaigns, aiming to stimulate demand and address existing market requirements.

• Acquire new and sustained business to establish a robust pipeline of events within targeted markets and industries.

• Identify and participate in trade events and platforms to enhance business promotion efforts.

• Foster and enhance active communication and strong relationships with MICE organizers and corporate clients.

• Support in the preparation and periodic monitoring of sales reports as and when necessary.

• Undertake any other duties and tasks as assigned by the management.

Job Requirements:

• Bachelor’s Degree or equivalent

• Minimum of 5 years' experience in MICE/event sales

• Demonstrated success in MICE/event sales with a proven ability to cultivate and engage targeted prospect databases. Preferably able to contribute with personal contacts and database resources.

• Familiarity with government tender and procurement processes would be advantageous.

• Strong Interpersonal Skills, Business Acumen and the ability to deliver compelling presentations

• Proficient in leveraging data for performance analytics and dashboards

• Capable of collaborating effectively within a team and working autonomously with minimal supervision.

• Holding a valid Class 3/3A driving license would be beneficial.

• Fluent in written and spoken English and a second language.

• Willing and able to undertake domestic and international travel as required.

PARKROYAL COLLECTION Marina Bay, Singapore

Sitting in the heart of the Marina Bay with panoramic views of the city skyline, PARKROYAL COLLECTION Marina Bay, Singapore is the country's first Garden-in-a-Hotel.

Job Description

Description:

Reporting to the Director of Commercial, the Director of Sales (DOS) directs the day-to-day activities, plans, organises, develops and communicates strategies and goals for the team. He or she is responsible for developing new accounts, maintaining existing accounts, and implementing sales strategies for the various geographical/industry sectors under his/her care.

The Director of Sales works hand in hand with the Director of Commercial to create and implement hotel-level tactical sales plans; analyse current/potential market and sales trends and coordinate all activities to maintain and increase revenue and market share through added business volume and increased rate for the hotel.

Duties and Responsibilities:

· Develop and lead the overall sales strategy, setting clear targets and ensuring the team achieves revenue goals within approved budgets.

· Partner closely with the Director of Commercial to formulate and execute the annual Sales Plan aligned with corporate objectives.

· Analyse hotel performance data and short-term forecasts to identify need periods and implement targeted sales initiatives.

· Drive overall revenue performance by maximising room revenue through proactive solicitation of new and repeat business.

· Conduct market intelligence and competitor analysis to identify emerging trends and business development opportunities.

· Maintain strategic relationships with key accounts and personally lead high-level negotiations and deal closures.

· Participate actively in sales, revenue, and group review meetings to ensure alignment and performance tracking.

· Represent the hotel at trade shows, industry events, and key business functions as required.

· Lead, coach, and develop a high-performing sales team through effective recruitment, training, performance management, and succession planning.

· Provide clear direction and operational leadership to ensure day-to-day sales activities support strategic objectives.

· Foster strong cross-functional collaboration to drive overall hotel performance.

· Ensure compliance with established policies and procedures relating to account management and business contracting.

· Prepare and present periodic sales reports, forecasts, and pipeline analyses to track performance and identify growth opportunities.

· Achieve and exceed both personal and departmental revenue targets

Other Responsibilities

· Supports the Mission, Purpose and Values of the Pan Pacific Hotels Group.

· Complies with all relevant Workplace Safety & Health practices and maintains a safe workplace for all associates.

· Adheres to grooming and hygiene standards set by the Hotel.

· Exercises responsible behaviour at all times to uphold the image and reputation of the Pan Pacific Hotels Group, Hotel and department.

· Ensures that the Hotel’s properties and facilities are protected and are kept in good working condition. Reports any loss or damage to the Hotel’s properties and facilities promptly and appropriately.

· Carries out any other reasonable duties and responsibilities as assigned.

Requirements:

· Diploma or Degree in Hospitality Management, Business, Marketing, or a related discipline from a recognised institution.

· Minimum 6–8 years of progressive experience in hospitality, travel, or related service industries, with at least 2 years leading the corporate sales function within a hotel property.

· Proven track record of driving revenue growth and achieving topline targets in a competitive market environment.

· Demonstrated experience in developing and executing comprehensive sales strategies across geographical and industry segments.

· Strong experience in setting departmental revenue budgets, forecasting, and formulating strategic sales roadmaps aligned with business objectives.

· Extensive experience managing key accounts and building long-term strategic partnerships.

· Strong commercial acumen with the ability to analyse market trends, competitor intelligence, and performance data to drive informed decisions.

· Exceptional negotiation, influencing, and stakeholder management skills, with the ability to secure buy-in from both internal and external partners.

· Ability to act as a sales champion, setting performance standards and leading by example.

· Highly driven, results-oriented, and accountable, with strong organisational and prioritisation skills.

· Demonstrates high integrity, professionalism, and respect for diverse stakeholders.

· Strong presentation, communication, and interpersonal skills.

· Energetic and positive leader who contributes to a high-performance culture within the hotel

What We Offer?

· A vibrant and inclusive work environment within Singapore’s first “Garden-in-a-Hotel.”

· Opportunities for career growth and development within Pan Pacific Hotels Group.

· Employee wellness and sustainability-focused initiatives.

· Staff discount when dining at any F&B outlets within Pan Pacific Hotels Group.

· Staff discount when staying at any Pan Pacific Hotels Group properties worldwide

BIDEFORD HOUSE PTE. LTD.

Job Description

COMO Metropolitan Singapore is located in the heart of Singapore on Bideford Road.  It is part of COMO Orchard that brings together COMO Group’s hospitality, fashion, wellness and cuisine into one inspiring location. COMO Metropolitan Singapore’s 156 rooms and suites are spread over 11 floors with an exclusive rooftop pool bar. Guests also enjoy preferred access to Cedric Grolet’s renowned patisserie, Michelin-starred Korean steakhouse COTE and COMO Cuisine as well Shambhala’s new flagship urban wellness space and a multi-label fashion retail space curated by Club 21.

Main Tasks/Responsibilities:

• Lead and execute the overall marketing strategy for the hotel to drive sustainable revenue growth across Rooms, Food & Beverage, and Events, ensuring alignment with the hotel’s commercial objectives.
• Own the strategic positioning, marketing, and revenue performance of Events, including corporate, social, lifestyle and brand-led events, working closely with Sales and Operations to maximise commercial return and brand impact.
• Lead and maintain close collaboration with the Corporate Office to ensure all marketing and communications strategies, initiatives, and executions are fully aligned with brand standards and guidelines.
• Conduct quarterly events to engage with clients and showcase the brand to both local and overseas guests.
• Collaborate with Business Units (BU’s) to align marketing strategies across the organization.
• Responsible for the overall integrated marketing strategy:
• Driving external positioning and brand identity,
• Ensure alignment with the sales strategy and plans,
• Collaborates closely with the Sales, PR & Communications, Copywriting & Content, and creative teams to ensure a holistic integration:
• including digital marketing, CRM and related assets.
• Develop a measurements framework to demonstrate attribution to brand-lift and sales.
• Manage our creative services, design and strategic support resources; collaborating closely with the Sales, PR & Communications, Copywriting & Content, Creative teams and Corporate Sales & Marketing teams to develop the overall content marketing plans.
• Manage the team to develop and execute our collaterals including consumer, industry, trade, and corporate.
• Strategic planning, alignment, development and execution of hotel’s communication plans.
• Execute digital marketing strategies across all areas, including but not limited to rooms, F&B, and events.
• Develop the hotel’s Marketing Policies and Procedures.
• Manage and control marketing budgets.
• Support and contribute to COMO’s sustainability goals by implementing environmentally responsible practices within your roles and departments.

Extra Duties

From time to time you may be asked to undertake duties that are not included in this job description. You should agree to undertake these duties as long as the request is reasonable and will not affect your health, safety or security.

Key Requirements:

• Education degree within Hospitality or Marketing & Communications
• A minimum of 5 years’ experience in a Hotel Marketing and/or Communications role and/or Events Management role
• Experience in the luxury travel or hotel industry preferred
• Fluency in English oral and written with excellent writing skills
• Excellent communication skills
• The ability to write a press release
• A self-starter and team player
• Proven record in being able to organize, plan and prioritize and manage own time

X EMPIRE CUISINE PTE. LTD.

Job Description

• Overseeing Daily Operations:Ensure all services meet established standards of quality and efficiency.
  Coordinate between kitchen and dining room staff to execute orders efficiently.
  Resolve any issues promptly.
  
• Staff Training and Compliance:Develop and implement training programs for food and beverage staff.
  Ensure compliance with health and safety regulations.
  
• Inventory Management:Manage inventory control, including ordering supplies and minimizing waste.
  Collaborate with kitchen staff to develop menus based on customer preferences and seasonal availability.
  
• Customer Service and Complaint Handling:Handle customer complaints professionally and tactfully.
  Take immediate action to improve the dining experience.
  
• Budgeting and Planning:Prepare and manage the food and beverage department’s budget.
  Forecast and plan for future needs or expansions.

Consortium for Clinical Research and Innovation, Singapore

The Consortium for Clinical Research and Innovation Singapore (CRIS), a wholly-owned subsidiary of MOH Holdings, was established in 2020 with the goal of strengthening synergies and developing strategies for national-level clinical research and translation programmes that are under the stewardship of the Ministry of Health (MOH). CRIS brings together the following five entities as business units under a common management and governance structure:

Job Description

A luxury urban resort in Singapore is seeking a Director of Sales & Marketing to lead the Sales & Marketing Department. This role involves developing business strategies to drive revenue and managing the sales and marketing budget. The ideal candidate will have proven leadership skills and a strong understanding of market trends in the hospitality industry.

Responsibilities include creating tactical sales plans and engaging with customers to foster lasting relationships. This full-time on-site position offers a unique opportunity to influence the resort's success.

Amara Singapore

Proudly Singapore-owned and managed, Amara is a collection of upscale hotels in international gateway cities. Amara Hotels are strategically located in vibrant urban areas that are rich with character and colour, while Amara Resorts are nestled in nature and tranquillity. Whether staying at an Amara Hotel or Amara Resort, guests become deeply connected to their surroundings. A people-centred approach ensures that guests leave feeling like family, with everlasting memories.

Job Description

Job Summary

Implement revenue management strategies and processes in the Hotel in order to optimize and maximize its revenue.

Job Responsibilities:

• Oversee revenue management and distribution strategy of the hotel and manage the day to day field operations.

• Conduct daily pick-up analysis, strategy adjustments and reporting.

• Perform competitive benchmark studies and follow market trends.

• Create and maintain a 13-month rolling demand calendar.

• Create and develop pricing strategies in conjunction with the individuality of each hotel.

• Provide a weekly dynamic forecast of expected results, variances and budget comparisons.

• Manage and oversee strategy for all 3rd party distribution.

• Responsible for assessing, analysing and pricing group business strategies

• Analyze overall monthly hotel performance and provide the summary report with recommendations to improve long-term strategies.

• Ensure all related systems are configured correctly, validated and working to full capacity.

• Work in liaison with hotel sales and reservations departments as a team.

• Regularly check the input and the quality of data (segmentation, denials tracking, etc) points.

• Conduct quarterly property performance review and develop a strategic and tactical action plan.

• Responsible for best practice standards including competitor analysis; environmental scanning; market modelling; distribution yield management; business mix yield management; length of stay yield management; inventory availability by channel; pricing control and new pricing concepts.

• Evaluate performance of distribution partners and contracted rates (OTA, FIT, tour operator, corporate, consortia, crew, groups, etc…).

• Reduce the cost of distribution by finding new less expensive means of delivering business.

• Prepare an outline for and support the annual revenue budget process.

• Inspire Hotel’s HODs to further embed a revenue management culture.

Job Requirements:

• Demonstrate a good working relationship with other departments with a high level of communication and co-operation in the interests of service and overall improvement in the working conditions at the Hotel.

• Strong communication and presentation skills required.

• Proficiency in MS Office applications and Hotel systems.

• Excellent Interpersonal skills.

• Highly analytical and commercial minded.

• 5 years of hands-on Hotel Revenue Management experience.

Paradox Clarke Quay Pte. Ltd.

Paradox Singapore is an urban resort that offers guests a sophisticated yet playful blend of traditional refinement and modern elegance. Located in the vibrant river district of Clarke Quay, the hotel is perfect for those looking for a stylish home base during business travel, or a quiet sanctuary to relax and unwind. Our comfortable rooms and spacious suites feature picturesque views of the city's skyline and are equipped with thoughtful amenities for laid-back style without any fuss.

Job Description

Company Description

Paradox Singapore is an urban resort that offers guests a sophisticated yet playful blend of traditional refinement and modern elegance. Located in the vibrant river district of Clarke Quay, the hotel is perfect for those looking for a stylish home base during business travel, or a quiet sanctuary to relax and unwind. Our comfortable rooms and spacious suites feature picturesque views of the city's skyline and are equipped with thoughtful amenities for laid-back style without any fuss.

Role Description

This is a full-time on-site role for Director of Sales & Marketing at Paradox Singapore. The role will provide positive leadership, innovative ideas, and strategic direction across Sales & Marketing Department for Singapore and Cluster / Corporate Office.

Responsibilities:

• Responsible for developing the commercial business plan for the hotel to drive the top line revenue for the hotel.

• Create and implement hotel-level tactical sales plans.

• Analyze current and potential market and sales trends towards activities to maintain and increase market share through increased business volume and rate.

• Create and implement tactical marketing activity to generate short-term revenue and strategic marketing activity to profitably position the hotel for long-term success as well as manage the sales & marketing budget that supports all initiatives.

• Identify opportunities to increase on-going and additional revenue streams and create value by challenging existing processes, encouraging innovation, and driving necessary change.

• Act as the hotel's voice of the customer and communicate key issues/concerns to the management. Provide resolution to address it.

• Develop and implement key segment strategy & managing key accounts (both existing & target) to drive performance in all market segments.

• Organize, plan, and implement customer engagement activities to develop new and existing accounts.

• Coach and direct the Sales & Marketing team to achieve success.

• Develop sales goals for the team to achieve budget & market share targets.

• Set expectations of performance for the team, assumes responsibility for work objectives; initiate, focus, and monitor the efforts of the team toward the accomplishment of goals; proactively acts and goes beyond what is required.

• Monitor sales production and adjust sales activities, account coverage and sales priorities as necessary to achieve planned goals.

• Provide guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

• Evaluate the performance of the department and make sure that evaluations are done in line with the company guidelines.

• Identify training needs, develop improvement plan, coaching, and discipline of staff accordingly.

• Participate in interviewing, recruiting, hiring, and training qualified candidates.

• Active oversight of all marketing activities for better customer acquisition and enhance customer journey. Including content creation, analytics and preparing seasonal tactical plans for the hotel.

• Develop communications in key markets and build a strong reputation to acquire new and repeat business.

• Capitalize on all channels and adjust channel priorities as necessary to drive business and achieve optimal mix.

• Develop strong community and public relations by maintaining property participation in local, regional, and national trade shows, client events, and other client related activities as required.

• Responsible for the annual management and monthly departmental forecast and budget to meet the business objectives.

• Participate in the preparation and delivery of monthly/quarterly/annual business reviews.

• Participate in Weekly Sales, Revenue, Weekly Forecast Meetings and ensure that any action for the Sales and Marketing teams is well executed.

• Be commercially aware of the market trends and business climate, keeping abreast of the political, economic, social, technological, environment and legal changes that impact on the business.

• To perform any other duties that may be assigned by the Management.