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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

InterContinental® Singapore Robertson Quay

IHG® Hotels & Resorts has always pioneered connecting people.

Job Description

InterContinental Singapore Robertson Quay is seeking a results-driven and relationship-oriented Sales Manager to join our dynamic team.

The Senior / Sales Manager – Corporate position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives.

At InterContinental Hotels & Resorts®, we believe in Inspiring Incredible - both within our teams and in every guest experience.  With a global, cultured mindset paired with deep local expertise, we bring our unique personalities to every interaction, creating authentic and memorable moments.  Our success is driven by passionate individuals who understand hospitality inside and out.  We perform at our best by fostering a culture of excellence, engagement, and well-being - because when we invest in ourselves, we deliver exceptional experiences.  We fuel innovation by embracing diverse perspectives, leading to creative and forward-thinking solutions.  And we stand out because of our unique culture, setting us apart in the industry.

 As a colleague of InterContinental Singapore Robertson Quay, you will be part of a team that embodies this philosophy, delivering exceptional service and elevating hospitality to new heights.  If you believe in our values and want to be part of something truly special, we want you on our team!

Your Day to Day

FINANCIAL RETURNS

• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include daily sales calls, entertainment, FAM trips, trade shows, etc.

• Achieving and exceeding financial targets under the guidance of the Director of Sales

• Develops relationships within community to strengthen and expand customer base for sales opportunities.

• Manages and develops relationships with key internal and external stakeholders.

• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand.

GUEST EXPERIENCE

• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.

• Develop key relationships with key corporate accounts and grow share of the accounts.

• Identifies new business opportunities to achieve personal and location revenue goals.

• Interact with guests to obtain feedback on product quality and service levels.

• Executes and supports the company’s customer service standards.

• Emphasize guest satisfaction during all departmental meetings and focus on continuous improvement.

PEOPLE

• Promote teamwork and quality service through daily communication/briefings and coordination with other departments. Key departmental contacts include all hotel departments.

RESPONSIBLE BUSINESS

• Develop and maintain good relationships with officials and representatives of local community. groups and companies to promote new business and increase sales for the hotel.

• Perform other duties as assigned.

ACCOUNTABILITY

As a key member of the sales team, the Senior / Sales Manager is responsible for driving business growth and supporting the execution of effective sales strategies that enhance overall revenue performance. This role takes ownership of client relationship management, pipeline development, and the achievement of sales targets, while ensuring a high standard of service and professionalism. The Sales Manager works in close collaboration with cross-functional teams to uphold brand standards and deliver tailored solutions that meet client needs, contributing to long-term business success.

QUALIFICATIONS AND REQUIREMENTS

• Bachelor’s degree or Diploma in Sales & Marketing, Hotel Management, Business Administration, or related field preferred and 3 plus years’ hotel management experience. Experience in the field of catering and event services preferred. Must speak fluent English.

• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

• Understanding of microeconomics as it applies to hotel business.

• Strong computer skills are required. Delphi Sales & Catering experience preferred.

• Strong reading and writing abilities are required.

• Problem solving, reasoning, motivating, organizational and training abilities are used often.

• Ability to travel to attend workshops, specialized training and or certifications.

• May be required to work nights, weekends, and/or holidays.

What we offer
We’ll reward your hard work with a competitive salary and a comprehensive benefits package – including generous room and dining discounts, exceptional training opportunities and a strong support for your ongoing career development.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics.  As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives.  You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve – visit www.http://careers.ihg.com to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Paradox Clarke Quay Pte. Ltd.

Paradox Singapore is an urban resort that offers guests a sophisticated yet playful blend of traditional refinement and modern elegance. Located in the vibrant river district of Clarke Quay, the hotel is perfect for those looking for a stylish home base during business travel, or a quiet sanctuary to relax and unwind. Our comfortable rooms and spacious suites feature picturesque views of the city's skyline and are equipped with thoughtful amenities for laid-back style without any fuss.

Job Description

Company Description

Paradox Singapore is an urban resort that offers guests a sophisticated yet playful blend of traditional refinement and modern elegance. Located in the vibrant river district of Clarke Quay, the hotel is perfect for those looking for a stylish home base during business travel, or a quiet sanctuary to relax and unwind. Our comfortable rooms and spacious suites feature picturesque views of the city's skyline and are equipped with thoughtful amenities for laid-back style without any fuss.

Role Description

This is a full-time on-site role for Director of Sales & Marketing at Paradox Singapore. The role will provide positive leadership, innovative ideas, and strategic direction across Sales & Marketing Department for Singapore and Cluster / Corporate Office.

Responsibilities:

• Responsible for developing the commercial business plan for the hotel to drive the top line revenue for the hotel.
• Create and implement hotel-level tactical sales plans.
• Analyze current and potential market and sales trends towards activities to maintain and increase market share through increased business volume and rate.
• Create and implement tactical marketing activity to generate short-term revenue and strategic marketing activity to profitably position the hotel for long-term success as well as manage the sales & marketing budget that supports all initiatives.
• Identify opportunities to increase on-going and additional revenue streams and create value by challenging existing processes, encouraging innovation, and driving necessary change.
• Act as the hotel's voice of the customer and communicate key issues/concerns to the management. Provide resolution to address it.
• Develop and implement key segment strategy & managing key accounts (both existing & target) to drive performance in all market segments.
• Organize, plan, and implement customer engagement activities to develop new and existing accounts.
• Coach and direct the Sales & Marketing team to achieve success.
• Develop sales goals for the team to achieve budget & market share targets.
• Set expectations of performance for the team, assumes responsibility for work objectives; initiate, focus, and monitor the efforts of the team toward the accomplishment of goals; proactively acts and goes beyond what is required.
• Monitor sales production and adjust sales activities, account coverage and sales priorities as necessary to achieve planned goals.
• Provide guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
• Evaluate the performance of the department and make sure that evaluations are done in line with the company guidelines.
• Identify training needs, develop improvement plan, coaching, and discipline of staff accordingly.
• Participate in interviewing, recruiting, hiring, and training qualified candidates.
• Active oversight of all marketing activities for better customer acquisition and enhance customer journey. Including content creation, analytics and preparing seasonal tactical plans for the hotel.
• Develop communications in key markets and build a strong reputation to acquire new and repeat business.
• Capitalize on all channels and adjust channel priorities as necessary to drive business and achieve optimal mix.
• Develop strong community and public relations by maintaining property participation in local, regional, and national trade shows, client events, and other client related activities as required.
• Responsible for the annual management and monthly departmental forecast and budget to meet the business objectives.
• Participate in the preparation and delivery of monthly/quarterly/annual business reviews.
• Participate in Weekly Sales, Revenue, Weekly Forecast Meetings and ensure that any action for the Sales and Marketing teams is well executed.
• Be commercially aware of the market trends and business climate, keeping abreast of the political, economic, social, technological, environment and legal changes that impact on the business.
• To perform any other duties that may be assigned by the Management.

Private Advertiser

Job Description

The Corporate Director of Finance and Business Development shall lead the strategic financial initiatives of the Company, act as Owner’s representative in managing the Property of the Company as well the investment portfolio of the Group’s family office and help drive new businesses of the Group in Singapore and SEA region.  Reporting to the Group CFO and Group CEO, the successful candidate will take on a pivotal role in driving business growth and optimizing asset returns through strategic business planning and partner relations, fiscal discipline, operational excellence and good governance. 

Key Responsibilities

• Strategic Leadership: Develop and implement business development and financial strategies aligned with business goals.

• Business Development:  Spearhead M&A, fundraising, and business partner relations initiatives in Singapore and SEA region

• Financial Operations: Oversee budgeting, forecasting, financial analysis, and ensure compliance with financial regulations.

• Family Office:  Help manage the Group’s family office investment portfolio and review the investment strategies and performance of investment managers

• Team Management: Managing and training finance teams (accounting, treasury, reporting) to ensure efficiency and optimal performance.

• Reporting & Analysis: Conducting assessments and reporting financial performance to Group senior leadership and the Board of Directors.

• Risk Management: Identifying and mitigating financial risks and ensuring strong internal controls. 

Typical Experience & Skills

• Extensive experience (8-10+ years) in hotel corporate and operational finance, M&A, family office and/or related fields.

• Strong analytical, leadership, and communication skills.

• Knowledge of hotel financial reporting and financial modelling and fundraising for new business development is essential. 

Orchid Hotel Pte Ltd

Orchid Hotel is located strategically within the vicinity of historic Tanjong Pagar and is just a stone's throw away from Singapore's commercial district. The Hotel's 272 well-designed rooms will put you at ease with earthy-tone coloured rooms that smoothly blends with the eye-catchy floor tiles, which are well laid to welcome you to your room. Keeping you in mind, all our guest rooms are equipped with the convenience of broadband internet access, comfortable work desk and coffee & tea making facility. Our spacious 254 Deluxe room size of 32 sq m. provides the comfortable feel of your own room at home. Our 18 Exquisite Suites of 40 sq m. are available if you need more living space during your stay.

Job Description

Job Responsibilities

• Establish a strong business base among supporting accounts and potentials.

• To achieve targets by increasing room night production and the average room rates as set by the Director of Sales.

• Maintain good relationships and extend attentive service to the existing productive accounts.

• Assist in drawing up the marketing plan.

• Closely observe the market trend.

• Define precisely guest requirements and ensure that the guest services offered corresponds effectively to their requests.

• Ensure that all complaints have initiated follow-up action.

Job Requirements

• Diploma in Business Administration/Hotel Management/Marketing Management

• Minimum 2 years of related working experience in the hospitality industry

• Result-oriented with strong communication and interpersonal skills

• Strong analytical problem solving skills with an innovative approach in providing solutions

• Self-motivated and good team spirit

We regret that only shortlisted candidates will be notified.

Marriott International

Job Description

FNDR HEADHUNTING PTE. LTD.

Job Description

Job Summary

We are looking for a commercially driven Revenue Manager in the Real Estate/Accomodation Service Industry to oversee revenue optimisation across a growing hospitality portfolio comprising boutique hotels, serviced apartments, and alternative accommodation assets.

This role plays a critical function in shaping pricing strategy, demand forecasting, and distribution performance. The successful candidate will work closely with senior leadership to drive occupancy, maximise Average Daily Rate (ADR), and enhance overall portfolio profitability through data-driven decision-making.

This position is ideal for a revenue management specialist seeking greater ownership, visibility, and strategic influence beyond traditional large-chain environments.

Revenue Strategy & Performance Optimisation

• Develop and execute revenue management strategies to optimise occupancy, ADR, and RevPAR across assigned properties.

• Analyse market demand, competitor positioning, and booking trends to adjust pricing dynamically.

• Perform regular forecasting, pacing analysis, and performance reporting to support commercial planning.

• Identify revenue opportunities across transient, corporate, and group segments.

Distribution Channel Management

• Manage and optimise OTA and distribution channel performance, including platforms such as Booking.com and Agoda.

• Maintain rate integrity, inventory allocation, and channel profitability.

• Utilise Property Management Systems (PMS) and revenue tools (e.g., Cloudbeds or equivalent systems) to improve pricing effectiveness and automation.

Stakeholder Collaboration

• Partner with operations and leadership teams to align revenue strategies with operational capacity and business goals.

• Support development of partnerships with travel agencies, corporate clients, and hospitality networks to drive booking volume.

• Provide commercial insights and recommendations to guide portfolio expansion and asset integration.

• Minimum 3–4 years of relevant experience in Hospitality Revenue Management, Pricing Strategy, or Commercial Performance roles.

• Demonstrated experience managing revenue optimisation for hotels, serviced apartments, co-living spaces, or PBSA environments.

• Strong analytical and numerical capabilities with proficiency in forecasting and performance analysis.

• Hands-on experience with hospitality systems (PMS/RMS) and OTA channel management.

• Proficiency in Microsoft Excel or similar analytical tools.

• Strong organisational and communication skills with the ability to manage multiple properties simultaneously.

• Experience managing multi-property or portfolio-level revenue strategies.

• Familiarity with fast-scaling hospitality or asset-light operating environments.

• Commercially minded with a proactive and solution-oriented approach.

• Opportunity to work directly with senior leadership and contribute to key commercial decisions.

• A high-impact role with measurable influence on business performance.

• Exposure to a diversified and expanding hospitality portfolio.

• Collaborative environment that values initiative, ownership, and continuous improvement.

This role is well suited for a hands-on Revenue Management professional who enjoys translating market insights into tangible business results and is looking to take on broader strategic responsibility within a growth-oriented organisation.

Marriott International

Job Description

PARKROYAL COLLECTION Pickering Singapore

Sitting in the heart of the Marina Bay with panoramic views of the city skyline, PARKROYAL COLLECTION Marina Bay, Singapore is the country's first Garden-in-a-Hotel.

Job Description

Reporting to the Assistant Director of Catering, the Catering Sales Manager (weddings) will focus on expanding our wedding base, driving revenue growth. This role requires a proactive approach to business development, strong client relationship management, and effective collaboration with internal teams.

Job Responsibilities:

• Developing and executing effective sales strategies to promote the hotel's wedding packages and event spaces

• Cultivating relationships with potential clients and managing their event planning from enquiry to completion

• Negotiating and finalising wedding and event contracts to meet client needs and hotel profitability targets

• Coordinating with the hotel's operations team to ensure seamless delivery of all wedding and event services

• Monitoring market trends and competitor activity to identify new business opportunities

• Providing sales reports and data analysis to inform business decisions

• Mentoring and supporting the sales team to achieve individual and team targets

Job Requirements:

• At least 3-5 years' experience in catering or events sales, preferably handling wedding events within the hospitality industry

• Tertiary qualification in hospitality, business or a related discipline

• Excellent communication, negotiation and client relationship management skills

• Strong organisational and project management abilities to coordinate complex events

• Familiarity with industry trends, competitor analysis and data-driven sales strategies

• A passion for delivering exceptional customer experiences

• Able to work on weekends or Public Holidays when required.

KILLINEY 88 PTE. LTD.

Job Description

About Mama Shelter
Mama Shelter isn’t just a hotel — it’s a vibrant, energetic, urban playground where creativity meets hospitality. We bring people together from all walks of life, creating memorable experiences through design, culture, food, music, and human connection. Mama is bold, fun, and delightfully unexpected — and we’re looking for someone who embodies that spirit.

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We are seeking a dynamic, imaginative, and revenue‑driven Sales & Events Programs Manager to lead Mama’s sales initiatives and bespoke event programming. This role is critical to ensuring continuous revenue streams, diversified market engagement, and unforgettable guest experiences that keep Mama’s business thriving.

• Create, drive, and execute innovative sales strategies that engage diverse audience segments.
• Build, nurture, and expand corporate, social, and community partnerships that bring new revenue opportunities to Mama.
• Develop and deliver a vibrant calendar of events, community activations, and brand‑aligned programs that attract and retain guests.
• Lead end‑to‑end event sales, from proposal to execution, ensuring profitability and guest delight.
• Collaborate closely with Marketing, F&B, and Operations to ensure seamless delivery of all events and activations.
• Track KPIs, analyze performance, and ensure continual revenue churning activities to keep the hotel commercially strong.
• Represent Mama Shelter with flair — confident, authentic, and full of creative spark.

• A good understanding of the hotel and entertainment industry in Singapore
• A natural connector with strong communication and relationship‑building skills.
• A creative thinker capable of developing unique, high‑impact sales initiatives and programs.
• A self‑starter, organized, and highly driven individual with a passion for hospitality and community engagement.
• Experience in hotel sales, events, lifestyle brands, or hospitality program management is a big plus.

IMME I PTE. LTD.

Job Description

Job Summary: Supports the Manager in driving sales, ensuring excellent customer service, and managing daily operations. This role involves overseeing the sales team, assisting in developing strategies to meet sales goals and providing guidance and support to enhance team performance.

Key Responsibilities:

• Assist the Manager in developing and implementing sales strategies to meet or exceed targets.
• Monitor sales performance and provide regular reports on sales activities and goals.
• Ensure the sales team is providing exceptional customer service and addressing customer inquiries promptly.
• Resolve customer complaints or issues in a timely and professional manner.
• Handle administrative tasks, including preparing sales reports, customer orders, and processing returns.
• Perform any other tasks as required by the Manager or company leadership to ensure smooth operations

Qualifications:

• Proven experience in a supervisory or assistant manager position.
• Strong communication, leadership, and organizational skills.
• Customer-focused with excellent problem-solving and negotiation skills.
• Knowledge of sales techniques and strategies to drive business growth.

Accor Asia Corporate Offices

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, customer service skill training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.Every day we strive to make our guests Feel Welcome and our people Feel Valued.

Job Description

SOFITEL SINGAPORE CITY CENTRE

Set atop a cliff in 27 acres of lush tropical woodlands and landscaped water gardens, Sofitel Singapore Sentosa Resort and Spa is a stylish, tranquil 5-star hotel in Singapore which boasts glorious views of the South China Sea.

Job Description

Job Responsilibities:

Strategic Planning

• Participate in strategic planning and budgeting processes, providing digital commerce expertise and insights.
• Develop comprehensive annual digital plans encompassing all channels and revenue levers across direct and indirect distribution

OTAs - In consultation with and subject to approval from the Director of Revenue:

• Manage relationships with Online Travel Agencies (OTAs) such as Booking.com, Expedia, etc.
• Coordinate OTA strategy
• Optimize listings and manage content on all third-party websites.
• Monitor and analyze performance metrics to enhance visibility and conversions.
• Activate and manage digital tools on OTAs platforms (Booking.com Sponsored Ads, Expedia Travel Ads, Packages, Visibility Boosters, etc.)

Website Management - In consultation with and subject to approval from the Director of Marketing Communications:

• Oversee the design, functionality, and content of hotel websites (All.com, Brand.com, and standalone websites), in consultation with and subject to approval from the Directorof Marketing Communications
• Optimise all websites for SEO and user experience while maintaining and adhering to brand standards
• Update websites regularly with current promotions, events, and content to drive bookings for Rooms, F&B outlets, and MICE
• Maintain consistent hotel and F&B presence across third-party platforms and booking channels (Google, Chope, Eatigo, Quandoo, etc.), ensuring information is up to date.

Digital Marketing & e-Commerce - In consultation with and subject to approval from the Director of Marketing Communications:

• Develop and implement comprehensive digital marketing strategies, including SEO, content marketing and email marketing, with focus on Rooms, F&B outlets, and MICE
• Ensure brand consistency across all digital platforms (images, videos, descriptions, offers, etc.)
• Manage email marketing campaigns using third-party tools for Rooms, F&B, and other outlets in alignment with hotel strategy and corporate guidelines
• Manage and optimise all existing e-commerce channels, including Oddle
• Identify, implement, and manage new distribution and sales channels for Rooms and F&B, including food delivery platforms (Grab, Foodpanda, Deliveroo), marketplaces (Shopee, Lazada), and social commerce (TikTok Shop, Instagram Shop, Facebook Shop)
• Execute live selling sessions and sales campaigns to drive commercial results

Social Media & Content Marketing - In consultation with and subject to approval from the Director of Marketing Communications:

• Execute social media campaigns and strategies to drive bookings and revenue
• Curate and create content for platforms including Facebook, Instagram, TikTok, and RedNote with a focus on conversions and ROI
• Monitor social media channel performance and sentiment, identify trends and gaps, and provide recommendations to optimise commercial results

Reputation Management

• Monitor and manage the hotel's online reputation by responding to guest feedback and identifying opportunities to improve guest experience in partnership with the Quality Manager
• Work with the Director of Guest Relations to address online guest complaints and issues promptly

Data Analysis and Reporting

• Analyze data from various digital platforms to track performance and identify opportunities for improvement.
• Measure and report the performance of all digital marketing campaigns and assess against goals.
• Prepare regular reports on key metrics, such as website traffic, conversion rates, and revenue generated from digital channels.
• Monitor third party intelligence sources to identify revenue opportunities (OTA, GDS, market studies, web tools and levers).

Job Requirements:

Required experience & Skills

• Bachelor's degree in Marketing, Business, Hospitality Management, or a related field.
• 1–3 years of experience in e-commerce or digital sales
• Strong communication skills both verbally and in writing.
• Composed and confident in dealing with luxury clientele.
• Strong understanding of current digital marketing concepts.
• Strong understanding of SEO, SEM, and online marketing strategies.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.
• Knowledge of hotel management software and OTA platforms is a plus.
• Proficiency in web analytics tools (e.g., Google Analytics) and content management systems (CMS).
• Be familiar with the latest digital platforms to maximize revenues.

Personal Attributes:

• Strategic thinker with a proactive approach.
• Detail-oriented and highly organized.
• Creative and innovative mindset.
• Ability to work independently and as part of a team.

FRHI HOTELS & RESORTS (SINGAPORE) PTE. LTD.

Job Description

As Director Revenue Management Asia & Pacific for Sofitel, MGallery & Emblems, you will be based in Singapore and will report to the Vice President, Revenue Management & Sales Strategy Sofitel, MGallery & Emblems.

Here are the main missions you will be performing:

§    Supervise a scope of 50 to 70 luxury hotels in your region (mostly managed)

§    Challenge and support hotels on Budget construction & achievement, Forecast, Performance audits, Channels/Levers activation, RMS health checks

§  Build & animate the Revenue Management community: allow Hotel Revenue Managers to grow & develop their expertise, enrich their commercial skills, providing them with brand strategy, market vision, up to date benchmark and guest perspective. Mentoring.

§    Share & Leverage best practices amongst region and with international peers.

§    Support business plan elaboration: rebranding, renovation, new hotel opening.

§   Collaborate daily with VP Operations & Operational Excellence Directors

§    On top of your regional role, you may lead strategic Worldwide initiatives: new Revenue Management System implementation, Parity / Disparity / Connectivity with OTAs, Sales strategy & commercial SLA implementation, pricing & promotional strategy, Total Revenue (F&B and MICE Revenue Management ) etc. 

HERITAGE HOSPITALITY PTE. LTD.

Job Description

The Events Sales Manager is responsible for driving revenue through the proactive sales, planning, and execution of events across Rooms and Food & Beverage.

This role focuses on corporate events, social functions, group bookings, and bespoke experiences that align with the hotel’s boutique positioning.

The incumbent will work closely with the Director of Revenue & Rooms, F&B, and Kitchen teams to maximise revenue opportunities while delivering exceptional guest experiences.

Job Responsibilities include but are not limited to the following:

Sales & Revenue Generation

Proactively source, negotiate, and secure events business including corporate meetings, social events, private dining, buy-outs, and group room bookings.
Drive incremental revenue for both Rooms and F&B through strategic event packaging and upselling opportunities.
Prepare and follow up on event proposals, contracts, and quotations in a timely and professional manner.
Achieve and exceed assigned sales targets and KPIs.

Event Planning & Coordination

• Act as the main point of contact for clients from initial enquiry through to event execution.
• Coordinate closely with Rooms, Front Office, F&B, and Kitchen teams to ensure seamless planning and delivery of events.
• Conduct site inspections and client show rounds.
• Ensure all event details are clearly communicated via event orders and internal briefings.

Revenue & Yield Optimisation

• Work closely with the Director of Revenue to align event pricing strategies with overall hotel revenue goals.
• Monitor demand patterns and recommend pricing or packaging adjustments to maximise yield.
• Track event performance, conversion rates, and revenue contribution.

Relationship Management

• Build and maintain strong relationships with corporate clients and local partners.
• Identify repeat and long-term business opportunities.
• Represent the hotel at networking events, sales calls, and industry functions where applicable.

Administration & Reporting

• Maintain accurate records of enquiries, bookings, and contracts.
• Prepare regular sales reports, forecasts, and market feedback for management review.
• Ensure compliance with hotel policies, SOPs, and contractual obligations.

Requirements & Qualifications

• Minimum 6 or more years of experience in Events Sales, Catering Sales, or Hotel Sales, preferably within a boutique or lifestyle hotel environment.
• Strong understanding of Rooms and F&B revenue streams.
• Excellent communication, negotiation, and interpersonal skills.
• Highly organised, detail-oriented, and able to manage multiple events concurrently.
• Hands-on, proactive, and comfortable working in a lean team environment.
• Familiarity with hotel PMS, sales systems, or event management tools is an advantage.

Marriott International

Job Description

Resorts World at Sentosa Pte Ltd

Resorts World Sentosa (RWS) is Asia’s premium lifestyle destination resort located on Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, Singapore Oceanarium and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are seven unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS has been named “Best Integrated Resort” since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific’s travel industry.

Job Description

Job Responsibilities

• Responsible for sales and marketing functions, business development and management of credit lines

• Maintain high service standards and smooth running of department’s operations

• Identify and develop potential market segments and players to achieve acquisition and retention targets

• Hosting of guests, understanding and attending to their needs, and gathering feedback to ensure hospitality and service excellence

• Maintain confidentiality and compliance with regulatory requirements, established policies, standard operating procedures, internal controls & service standards

Job Requirements

• Degree / Diploma in Business or related field with proficiency in Microsoft Office applications

• Minimum 5 years of business development experience in relevant industry

• Willing to work rotating shifts, including weekends and public holidays

KAI LOON TECHNOLOGY PTE. LTD.

Job Description

Job Description :

· Responsible for the day-to-day operations

· To provide and ensure operating standards are according to procedures and standards in outlets

· Collaborate with the sales team to create account plans, set sales targets, and develop strategies to achieve them.

· Establish operational strategies, aligning team efforts with company's SOPs and workflow to maintain consistency and efficiency.

· Daily roll-call with the service team to drive operations effectiveness, cleanliness of the outlet, servicing the customer, promotions etc.

· Propose and implement market-driven activities to boost customer engagement

· Partner with Business Development and Project teams to identify new business opportunities, including site sourcing, building development, and renovations.

· Manage the financial and operational performance of outlets.

Requirements :

· Island wide travelling

· Minimum 5 years of proven work experience in sales management

· Strong interpersonal, communication and negotiation skills.

· Strong problem-solving skills and attention to detail.

· Ability to effectively manage multiple priorities and thrive in a fast-paced environment.

· Ability to work independently and collaboratively in a team environment.

ROYAL & SONS ORGANISATION PTE. LTD.

Job Description

Job Summary

Lead the strategic direction and operational excellence of the serviced apartment portfolio, driving business growth and innovation aligned with company development and investment goals.

Responsibilities

• Develop and execute the overall strategy for the serviced apartment portfolio to align with company development and investment objectives
• Provide expert input on unit mix, layouts, FF&E, back-of-house design, and service infrastructure to optimize asset value and guest experience
• Lead pre-opening activities including recruitment, SOP development, licensing, and brand implementation to ensure successful property launches
• Implement operational improvements to enhance efficiency while maintaining premium service standards
• Drive brand differentiation, refine value propositions, and segment customers effectively for both short- and long-stay markets
• Manage day-to-day operations of serviced residences and co-living properties to deliver consistent, high-quality resident and guest experiences
• Deploy technology, automation, and digital platforms to improve operational efficiency and customer engagement
• Identify and develop new revenue streams, strategic partnerships, and ancillary income opportunities to maximize profitability
• Ensure full compliance with URA, BCA, SCDF, NEA, MOM, and other relevant regulatory bodies by managing licensing, zoning, safety, and operational requirements specific to serviced apartments and co-living in Singapore
• Monitor regulatory changes proactively to manage risk and maintain compliance
• Cultivate a strong service culture aligned with company values and brand promise to enhance team performance and guest satisfaction
• Prepare and present regular performance updates, asset reviews, and strategic recommendations to senior leadership
• Oversee third-party operators, vendors, and service providers to ensure service quality and operational standards

Required competencies and certifications

• Minimum 8-10 years of experience in hospitality, serviced apartments, co-living, or lifestyle accommodation
• Bachelor’s degree in hospitality management, Real Estate, Business Administration or a related field and relevant professional certifications (e.g., hotel asset management)

Preferred competencies and qualifications

• Strong understanding of Singapore’s serviced residence and co-living market
• Deep operational expertise in hospitality or residential operations
• Strategic thinker with demonstrated hands-on execution capability
• Excellent stakeholder management and communication skills
• Data-driven mindset with experience leveraging technology and analytics
• Proven ability to lead change in a fast-evolving living and hospitality landscape

Mandai Resorts Pte. Ltd.

About Banyan Tree Group

Job Description

Main Duties and Responsibilities 

We are seeking a dynamic and result-driven Sales Manager to join our team in Mandai Rainforest Resort by Banyan Tree. 

Reporting to the Assistant Director of Sales and Marketing, the incumbent will be responsible for driving the Resort’s revenue through formulating and executing effective sales strategies and programs.    

Key Responsibilities 

• Working with the Sales and Marketing team, the incumbent will be responsible for developing and executing an effective sales strategy to achieve our revenue targets.   

• Build and maintain strong relationships with our clients, understanding their needs and delivering solutions.  

• Achieve the Resort’s revenue targets by selling the Resort’s various offerings, including Weddings, Banquets etc.  

• The Senior Sales Manager will also assist in preparing and presenting sales projections and reports.  In doing this, the incumbent is to consider the latest industry and market trends which will be done through conducting market research. 

• Prepare and manage budgets for events, ensuring profitability while maintaining high standards of our Resort.  

• Work closely together with different teams to ensure seamless execution of events.

Job Requirements 

• Degree or Diploma in Marketing, Communications, Business Administration or a related field.   

• Minimum 4 years’ experience in a similar capacity, preferably in a luxury hotel or resort. 

• Excellent interpersonal skills, coupled with a well ingrained sales & service mindset.  The incumbent also needs to be equipped with a proven track record of business negotiation and customer / stakeholder management skills. 

• Able to handle matters independently, and able to exercise self-motivation to complete projects. 

KOOCESTER GROUP PTE. LTD.

Job Description

🌏 STRATEGIC PARTNERSHIPS & DISTRIBUTION LEAD

IP Licensing | Exclusive Distribution | Commerce Expansion
Koocester Group, Singapore
Symbol of Inspiration. Empowering Growth. Powered by People.

Koocester started as media.
But media, when done right, becomes leverage.
Leverage becomes demand.
Demand becomes distribution.
Distribution becomes ownership.

We are building a platform where attention turns into influence, and influence turns into exclusive rights. The next phase of Koocester is to partner with brands and products we believe in, drive demand through our ecosystem, and secure distribution or master licensing rights.

We’re looking for someone who knows how to turn exposure into deals.

You will lead how Koocester converts audience attention into product partnerships, licensing deals and distribution rights.

This role sits between media, commerce and deal-making. You’ll identify brands to work with, build relationships, structure agreements and eventually position Koocester as an official distributor or master license holder in selected markets.

You are building Koocester’s distribution and licensing arm.

• Identify brands and products aligned with Koocester audiences

• Build relationships with founders, manufacturers and principals

• Source potential exclusive distribution opportunities

• Develop long-term partnership pipelines

• Position Koocester as a strategic growth partner, not just media

• Structure exclusive distribution deals (Singapore, Malaysia, then globally)

• Negotiate master licensing rights where relevant

• Build frameworks for Koocester to become official distributor

• Explore co-branded and white-label opportunities

• Identify products with strong demand potential across Koocester pages

• Negotiate revenue share, margin and territory agreements

• Structure win-win deals with partners

• Build repeatable distribution models

• Work with sales and content teams to test demand through exposure

• Turn traffic into measurable commercial leverage

• Understand usage rights and licensing structures

• Ensure Koocester retains leverage in partnerships

• Explore product ownership or equity opportunities

• Build a long-term portfolio of licensed/distributed brands

Someone commercially sharp who understands leverage.

You might come from:

• Business development

• Partnerships

• Distribution

• Licensing

• Media commerce

• Brand expansion

You’ll thrive here if you:

• Can negotiate and structure deals

• Understand exclusivity and territory rights

• Think long-term about IP and ownership

• Are confident speaking to founders and brand principals

• Know how to use media exposure as leverage

• Are proactive and resourceful

• Want to build something from the ground up

This role requires initiative. You won’t be handed a playbook. You’ll help build it.

• Experience in distribution or licensing

• Worked with consumer brands or media companies

• Built partnership pipelines

• Closed revenue-share or exclusivity deals

• Regional Southeast Asia network

• Strong negotiation instincts

Koocester is scaling across multiple verticals and markets.
We already have the audience and access.
The next step is turning that into distribution power.

This role has potential to evolve into:

• Head of Commercial

• Director of Licensing & Distribution

• Regional Partnerships Lead

• Chief Revenue or Expansion roles

You won’t just be managing deals.
You’ll be helping build a distribution engine.

Role: Strategic Partnerships & Distribution Lead
Focus: IP licensing, exclusive distribution, brand partnerships
Location: Singapore (hybrid)
Type: Full-time

Furama Hotel Singapore Pte Ltd

Furama RiverFront, is an exquisite hotel with 615 well-appointed rooms with a full range of modern amenities overlooking either the Singapore skyline, lush greenery or the swimming pool. To entice discerning palates, there is the authentic Halal Indonesian restaurant, Kintamani and the Square @ Furama with a vast spread of over 60 International dishes. To help you end off the day by winding down, we have the Waterfall Lounge.

Job Description

1.0 Basic Function

Responsible to develop and execute innovative marketing and communications programs that will increase awareness and positive perception of the Hotel, its restaurants and services.

2.0 Responsibility and Authority

2.1 Provide leadership in all Group Marketing Communications strategies and tactics for Furama RiverFront Singapore and Furama City Centre Singapore.

2.2 Work closely with Regional Director of Sales & Revenue, Food & Beverage Manager, Corporate Director of Sales and Revenue Management Directors to develop high impact advertising and marketing programs (online and print), sales and marketing materials, and direct marketing programs that generate hot sales leads and enquiries.

2.3 Develop and implement a process for tracking success of marketing communications programs including increased customer awareness, customers’ attitude towards the Furama branding and correlation of sales leads and conversions.

2.4 Develop and manage an annual Marketing and Communications budget – manage programs within that budget.

2.5 Develop corporate identity guidelines that form the standards for the overall corporate branding, marketing and communications.

2.6 Provide PR leadership, strategies and best practices to assure that effective external and internal communications are executed in all program initiatives.

2.7 Manage trade, regional and local media’s expectations in order to drive and deliver consistent corporate and PR messages.

2.8 Conceptualize and ensure timely delivery of successful promotional programs for new product line introductions, may it be F&B or room division related.

2.9 Create consistent positioning of Furama new and existing product lines and services through multiple communications channels.

2.10 Develop innovative revenue-generating ideas through new product development (dynamic packaging, pricing model for internet packages, BARG, etc) to drive demand, grow and expand businesses from new and existing customers/guests.

2.11 Develop a post-sales communications platform (plans, database and means) for customers’ dialogue and manage a one-on-one online relationship (online survey, e-newsletter, email alerts, email campaigns, eDirect Mailer, etc) so as to generate goodwill and secure future sales.

Work Schedule:
This job has the following work schedule:
5 days / week

Monday - Friday

Office hours

Benefits & Perks
This job has the following benefits:
Free food

Paid sick leave

Medical coverage

Employee discounts

This job is located in Outram, Central, Singapore.

Are you interested in this position? If so, apply now and get a response from us fast!
Don’t miss out an opportunity to advance your career to the next level.

Dusit

Job Description

Job Description

PRIMARY RESPONSIBILITIES:

• Market Strategy: Works with market leadership to ensure proper pricing, positioning and inventory Management of all rooms, function space, outlets and other revenue streams
• Sales: Provides input and direction on hotel sales goals, pricing and selling strategy and customer information.
• Human Resources: Creates and sustains a work environment that focuses on fair and equitable treatment and associate satisfaction to enable business success.
• Financial Management: Develops and manages market strategy budget to achieve or exceed budgeted revenue expectations.

• Collaborates with Director of Finance to develop annual operating budget for hotel
• Works with Director of Sales and Marketing to develop Marketing Plan for all revenue streams
• Processes period end reporting and critique

• Ensure hotels achieve/exceed revenue targets as specified in respective budget
• Instill a strong revenue culture with objective to improve hotel’s market share positions and RGI’s
• Apply Revenue Management and work in conjunction with the hotel(s) leadership team to determine hotel(s) strategies to achieve budget and strong market share positioning
• Assist the annual pricing process for transient, group, banquet and function space
• Continuous analysis of competitive sets, price positioning, seasonality and mix
• Processes month end reporting and critiques
• Collaborates with Director of Finance to develop annual operating budget for hotel
• Works with Director of Sales and Marketing to develop Marketing Plan for all revenue streams
• Ensure standards of Revenue Management discipline is practiced in the property
• Proactively engaging with Corporate office to ensure seamless communication

• Train sales strategy team members on key areas of revenue and yield management
• Establishes and maintains open, collaborative relationships with colleagues and ensures colleagues do the same within the team

REPORT LINE & COMMUNICATION

• Reports to General Manager and if applicable works closely with designated Corporate Office.
• Coordinates functions and activities with other departments in relation to the Sales and Marketing affairs. Liaises with concerned departments to ensure that operations deliver the best quality product and service to our clients.

OTHERS

• Continuous learning through own IDP.
• Any other duties as may be assigned by the superior.

ACCOUNTABILITIES

• Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.

COMPANY’S CULTURE

• Communicate and fully embracing the Company’s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – “Proud to belong and to contribute”

CONFIDENTIALITY

• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.

JOB REQUIREMENT

• Minimum education of Bachelor degree in Business Administration, Marketing, Hotel Management or relevant discipline
• Minimum of 5 years of hotel Revenue Management experience
• Have excellent communication skulls in written and spoken English
• Self-motivated, result-oriented, resourceful and possesses leadership qualities
• Possesses professional disposition with excellent communication and interpersonal skills
• Knowledge of technical and managerial applications of Revenue Management System and their utilization
• Knowledge of total hotel revenue management concept and processes
• Ability to interpret market data and apply to sales strategy
• Financial management skills e.g. ability to analyze P&L statements, develop operating budgets, forecasting and capital expenditure planning
• Ability to use standard software applications, complex spreadsheet software, analytical tools and hotel systems
• Ability to execute against the strategy; drive results
  

Date Posted February 10, 2026 Location Dusit Thani Laguna Singapore Division Corporate Office > Revenue Management Minimum Experience 5 Year Qualification Bachelor Degree Career Level Others

NUVE WAREHOUSE PTE. LTD.

Job Description

Job Description & Requirements

Profile

Job Title               : Sales Manager (Rooms & Event)

Department       : Sales & Marketing Department

Work Location : The Warehouse Hotel

The Warehouse Hotel sits along the Singapore River in a restored 1895 warehouse. Our curated, design - led rooms blend heritage with contemporary comfort, giving guest an experience grounded in culture and quiet luxury.

Job Summary

The Sales Manager – Rooms & Events is responsible for driving room revenue and curated event business for The Warehouse Hotel. This role focuses on attracting corporate, leisure, creative, and lifestyle-driven clientele while maximizing the use of guest rooms and intimate event spaces through targeted sales strategies and strong relationship management.

Key Responsibilities

Boutique Sales & Revenue Growth

• Drive room and event revenue aligned with The Warehouse Hotel’s boutique positioning
• Proactively source and convert corporate, leisure, creative industry, and lifestyle clients
• Develop tailored sales approaches rather than mass-market volume sales
• Achieve agreed room night and event revenue targets

Rooms & Small-Scale Event Sales

• Sell guest rooms for FIT, corporate accounts, long-stay, and small groups
• Promote boutique event spaces for meetings, private dining, brand launches, weddings, and social gatherings
• Manage end-to-end sales process from inquiry, proposal, site inspection, negotiation, and contract signing
• Work closely with Operations and F&B Teams to ensure personalized guest and client experiences

Client Relationship Management

• Build strong relationships with boutique travel agents,event planners, creatives, SMEs, and lifestyle brands
• Maintain and grow repeat business and key accounts
• Represent the hotel at networking events, showcases, and industry functions aligned with the brand
• Ensure high-touch, bespoke service for all clients

Brand & Market Representation

• Act as a brand ambassador for The Warehouse Hotel
• Ensure all sales communications reflect the hotel’s story, design ethos, and service philosophy
• Collaborate with Marketing on storytelling-driven promotions and partnerships

Market Intelligence & Reporting

• Monitor competitor boutique hotels and lifestyle venues
• Track sales performance, conversion rates, and market trends
• Maintain accurate sales records and prepare regular sales reports

Key Performance Indicators (KPIs)

• Rooms and event revenue contribution
• Number of confirmed room nights and event bookings
• Lead-to-conversion ratio
• Repeat and referral business
• Client satisfaction and brand alignment

Qualifications & Experience

• Diploma or Degree in Hospitality, Business, Marketing, or related field
• 3–5 years of hotel sales experience, preferably in boutique or lifestyle hotels
• Experience selling rooms and small-to-medium scale events
• Strong understanding of personalized, experiential hospitality
• Excellent negotiation, communication, and presentation skills

QT Singapore

Job Description

Role Overview:

The Assistant Director of Sales (ADOS) supports the Director of Sales in driving revenue performance and delivering the hotel’s commercial and financial outcomes. The role plays a key part in executing the sales strategy, leading day-to-day sales activities and developing a high-performing sales team to maximise results.

With a strong client-focused mindset and confident communication style, the ADOS builds effective relationships with clients and internal stakeholders, supports market initiatives and contributes to enhancing the overall guest and client experience. The role requires agility, strong execution skills and the ability to balance multiple priorities in a fast-paced hotel environment.

Key Responsibilities:

• Support the Director of Sales in executing the overall sales strategy to drive market share growth and commercial performance, ensuring all sales activity is accurately captured in the CRM.

• Actively manage key sales accounts and contribute to achieving corporate, group and MICE revenue targets.

• Communicate sales goals, priorities and updates to the sales team, reinforcing alignment with hotel objectives and celebrating successes.

• Coach, guide and support sales team members by identifying development needs and providing on-the-job training.

• Assist in managing the hotel’s tactical sales approach by understanding business demand patterns, supporting strategies around rate, occupancy and market mix.

• Represent the hotel confidently in client meetings, sales calls, presentations and negotiations, influencing outcomes through professional and persuasive communication.

• Support the resolution of client issues, complaints and disputes, working collaboratively to achieve satisfactory outcomes.

• Partner closely with the Revenue Management team to support pricing strategies, rate structures, group thresholds, space utilisation through demand analysis.

• Collaborate with the Food & Beverage team to support the development and promotion of F&B initiatives, packages and events.

• Collaborate with Group Marketing, Sales, Loyalty and Digital teams to support campaigns, promotions and new revenue initiatives.

• Monitor sales performance against targets, prepare reports and contribute insights to drive continuous improvement.

• Support EVT’s vertical selling initiatives by promoting cross-selling opportunities across the wider EVT portfolio.

 Qualification:

• Minimally GCE ‘O’ / ‘N’ Level with at least 3 passing subjects.

• Good command of written and spoken in English language.

Requirements:

• Proven ability to work effectively within a sales team, with some exposure to mentoring or supporting team members

• Has been accountable for sales accounts (clients) to the value of $1m or above

• Demonstrated ability in strategic planning, driving and achieving goals

• Minimum 2 years experience in a similar role, sales leadership or senior sales role.

• Has experience in launching a new hotel to market (desirable)

Holiday Inn Singapore Orchard City Centre

More than an iconic place to stay, Holiday Inn Hotels are a place to be in the moment–gathered to celebrate with family, laughing with friends, sharing a meal with the team, or just for some well-deserved me-time. No matter the reason you travel, when you’re here, you’re right where you’re meant to be.

Job Description

At Holiday Inn Singapore Orchard City Centre, our job is to bring the joy of travel to everyone. That’s where you come in. When you’re part of the Holiday Inn brand, you’re more than just a job title. We look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one.

Holiday Inn Singapore Orchard City Centre is looking for an Assistant/Director of Catering Sales who will oversee all functions of the Catering Sales Department. Ensure that all conferences, meetings and group activities are coordinated and managed within guests expectations. Up sell guests events and manage function space and room block inventory to maximise hotel profit. Ensure hotel and guests fulfill group contract commitments.

Responsibilities include, but are not limited to:

• Complete forecasts, plans, and productivity reports for management.

• Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and up sell products ands services while minimising waste to increase revenue.

• Negotiate food and beverage prices, function space, and hotel services within approved departmental booking guidelines.

• Develop and implement a clear strategy and action plan to meet or exceed the set budget and forecast

• Direct day to day conference/convention activities, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching, and regular feedback to help manage conflict and improve team member performance.

• Educate and train team members in compliance with brand standards, service behaviors, and governmental regulations. Ensure each staff has the tools, training, and equipment to carry out job duties.

• Promote teamwork and quality service through daily communication and coordination with other departments. Ensure appropriate staffing levels based on guest volume. Interact with outside contacts: Guests, Vendors, and other contacts as needed.

• Conduct banquet and catering facility tours and entertain clients to enhance the guest’s meeting /banquet experience.

• Assist guests with menu planning, food and beverage coordination, table arrangements, decoration options, etc.

• Arrange all details of meetings and conventions to include room set-ups, staging, lighting, audiovisual, traffic flow, menus, décor, entertainment, group room blocks, and VIP services.

• Plan and conduct pre-event and post-event meetings with clients and catering staff to determine potential enhancements to the guest experience.

• Analyse and action against client satisfaction surveys to improve services.

What We Need From You

Bachelor's Degree / higher education qualification / equivalent in hospitality or related field, and minimum 3 years’ work experience (experience in a luxury hotel brand will be an advantage), or an equivalent combination of education and experience.

Required Skills:

• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

• Possess at least 3 years’ Banquet Sales experience from the hospitality industry

• Comprehensive knowledge of the market trends

• Working knowledge of MS Office applications, hotel PMS, Delphi system

• Self-motivated, dynamic and result-oriented individual with strong marketing and business acumen

• Target driven and independent with good salesmanship

What We Offer

In return for your hard work, you can look forward to a highly competitive salary and benefits package – including:

- Duty meals

- Birthday Leave on your birthday month

- Monthly LOVE Hour

- Medical, dental & optical benefits

- Insurance Coverage

- 25-50% F&B Discount at restaurants within IHG Singapore Hotels

- Special Employee Rate at all IHG Hotels worldwide

- Room to Grow opportunities

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Holiday Inn Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6,000+ hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to Holiday Inn and IHG and we’ll make sure you’ll have Room to be yourself. Find out more about joining us today by going to careers.ihg.com.

Dusit International

Dusit Thani Laguna Singapore is located within the grounds of the acclaimed Laguna National Golf Resort Club, 10 minutes by car from Changi International Airport and 15 minutes from Downtown.

Job Description

InterContinental® Singapore Robertson Quay

IHG® Hotels & Resorts has always pioneered connecting people.

Job Description

InterContinental Singapore Robertson Quay is seeking a results-driven and relationship-oriented Sales Manager - Catering and Food & Beverage to join our dynamic team.

The Sales Manager – Catering and Food & Beverage position is accountable for soliciting and handling catering and events opportunities for the Residence, Study, Publico and Nanson meeting spaces. This role is primarily a business development role seeking out new and existing clients with business for the hotel. The role ensures business is converted properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders).

At InterContinental Hotels & Resorts®, we believe in Inspiring Incredible - both within our teams and in every guest experience.  With a global, cultured mindset paired with deep local expertise, we bring our unique personalities to every interaction, creating authentic and memorable moments.  Our success is driven by passionate individuals who understand hospitality inside and out.  We perform at our best by fostering a culture of excellence, engagement, and well-being - because when we invest in ourselves, we deliver exceptional experiences.  We fuel innovation by embracing diverse perspectives, leading to creative and forward-thinking solutions.  And we stand out because of our unique culture, setting us apart in the industry.

 As a colleague of InterContinental Singapore Robertson Quay, you will be part of a team that embodies this philosophy, delivering exceptional service and elevating hospitality to new heights.  If you believe in our values and want to be part of something truly special, we want you on our team!

Your Day to Day

FINANCIAL RETURNS

• Supports the company’s sales and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.

  · Achieving and exceeding financial targets under the guidance of the Director of Sales

  · Develop key relationships with new and existing key corporate accounts and grow share of the accounts.

  · Identifies new business opportunities to achieve personal and location revenue goals, drive hotel meeting facility and Publico events market awareness.

  · Manages and develops relationships with key internal and external stakeholders.

  · Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand, identify catering business opportunities and help achieve the catering target.

  · Conduct customer site inspections and assists with the sales process as necessary in hotel meeting and F&B facilities. The Publico group events, and cross sell opportunities with the Nanson meeting space.

GUEST EXPERIENCE

• Delivers excellent customer service throughout the customer experience comply with the company’s customer service standards.

  · Seeks out, builds and strengthens relationships with existing and new clients to enable future bookings. Activities include daily sales calls, entertainment & conference/catering service detail for Event orders and quotations.

  · Interact with guests to obtain feedback on product quality and service levels.

  · Manage meeting space block in Delphi and responsible for meeting broker leads respondence.

  · Meet and greet clients with events booked across the hotel.

  · Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.

  · Performs other duties as assigned to meet business needs.

  · Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience.

  · Coordinates and communicates event details both verbally and in writing to the client and during property internal operation meeting.

  · Stays available to solve problems and/or suggest alternatives to previous arrangements.

  · Conducts follow up to check product quality and service levels as well as repeat business or new leads.

PEOPLE

• Promote teamwork and quality service through daily communication/briefings and coordination with other departments. Key departmental contacts include all hotel departments.

RESPONSIBLE BUSINESS

• Develop and maintain good relationships with officials and representatives of local community. groups and companies to promote new business and increase sales for the hotel.

  · Assists in the sales process and revenue forecasting for customer groups.

  · Up-sells products and services throughout the event process.

  · Assists in forecasting catering event revenue alongside event team.

  · Involves in catering and events strategies making.

ACCOUNTABILITY

As a key member of the sales team, the Sales Manager – Catering and F&B is responsible for driving catering and events business growth through proactive business development in addition to supporting the execution of effective sales strategies that enhance overall revenue performance. This role takes ownership of client relationship management, pipeline development, and the achievement of sales targets, while ensuring a high standard of service and professionalism. The Sales Manager – Catering and F&B works in close collaboration with cross-functional teams to uphold brand standards and deliver tailored solutions that meet client needs, contributing to long-term business success.

QUALIFICATIONS AND REQUIREMENTS

• Diploma in Sales & Marketing, Hotel Management, Business Administration, or related field preferred and 1 plus years’ hotel management experience. Experience in business development and the field of catering and event services preferred. Must speak fluent English.

  · Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

  · Strong computer skills are required. Delphi Sales & Catering experience preferred.

  · Strong reading and writing abilities are required.

  · Problem solving, reasoning, motivating, organizational and training abilities are used often.

  · Ability to travel to attend workshops, specialized training and or certifications.

  · May be required to work nights, weekends, and/or holidays

What we offer
We’ll reward your hard work with a competitive salary and a comprehensive benefits package – including generous room and dining discounts, exceptional training opportunities and a strong support for your ongoing career development.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics.  As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives.  You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve – visit www.http://careers.ihg.com to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Far East Hospitality

Far East Hospitality Holdings Pte Ltd (Far East Hospitality), a premier hospitality assets owner and operator, is a 70-30 joint venture formed in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited. In the same year of its formation, Far East Hospitality through its wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, completed a 50-50 joint venture with Australia’s Toga Group.

Job Description

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 10 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, A by Adina, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 17,000 rooms under management across over 100 hotels and serviced residences in ten countries - Australia, Austria, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand, Singapore and Switzerland - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).

• Engage in day-to-day sales activities, including telemarketing, sales calls, hotel visits, virtual presentations, and entertainment.
• Identify, pursue, and develop new sales leads and prospects to grow the client base.
• Build and maintain strong relationships with existing clients to foster loyalty and repeat business.
• Promptly handle leads, inquiries and provide suitable solutions to clients.
• Utilize property management systems, CRM tools, and loyalty platforms to manage accounts and track activities.
• Collaborate with the Operations team to ensure exceptional guest experiences.
• Attend client events and provide assistance as needed.
• Ensure timely responses and communication with clients.
• Gather and provide publicly available market information to stay informed.
• Regularly update superiors and the team on activities and market information.
• Achieve monthly sales targets to meet overall cluster budget.
• Regularly review the account portfolio, analyzing the performance of each account, and presenting action plans to management.
• Follow up with clients whose payments are outstanding and long overdue.
• Perform other duties assigned by supervisor diligently and professionally.

• Bachelor's degree / Diploma in Business, Marketing, or Hospitality Management
• 0-4 years of hospitality sales experience (fresh graduates are welcome)
• Ability to manage and support corporate and group accounts
• Strong negotiation and communication skills
• Knowledge of hospitality CRM systems (e.g., Opera, Delphi)
• Ability to meet and exceed sales targets
• Assist in preparing proposals, contracts, and reports
• Good organizational and time management skills
• Ability to build and maintain client relationships

Village Cluster:

• Village Hotel Albert Court
• Village Hotel Bugis
• Village Hotel Changi
• Village Hotel Katong

The Fullerton Hotels and Resorts

Transformed from a magnificent 1928 neo-classical landmark that was once home to the General Post Office, The Fullerton Hotel Singapore with its inspiring legacy and monumental Palladian architecture emanates a timeless grandeur while offering contemporary luxury and Asian hospitality to business and leisure travellers. Each of the 400 rooms and suites has been exquisitely designed by world-renowned architects Hirsch Bedner & Associates and furnished to provide guests the ultimate in opulence.

Job Description

Job Description:

• Actively source and book catering business from various leads.

• Liaise with clients to understand their event requirements and ensure their expectations are met or exceeded.

• Coordinate between sales and catering teams to optimize function space usage and maximize revenue.

• Conduct site visits and property tours for potential meeting planners and wedding couples.

• Manage event logistics, including room setup, AV equipment, and food & beverage arrangements, in coordination with all operational departments.

• Handle last-minute changes or challenges professionally to ensure client satisfaction.

• Oversee post-event follow-up, including gathering client feedback and processing payments.

Job Requirements:

• At least 3 years of experience in Catering and Events, focusing on Hotel Events Management.

• Strong verbal and written communication skills.

• Excellent interpersonal and listening skills.

• High attention to detail.

• Must be available to work occasional weekends for events.

PARKROYAL COLLECTION Pickering Singapore

Sitting in the heart of the Marina Bay with panoramic views of the city skyline, PARKROYAL COLLECTION Marina Bay, Singapore is the country's first Garden-in-a-Hotel.

Job Description

Reporting to the Director of Sales & Marketing, the incumbent will assist the Director of Sales and/or Director of Sales & Marketing to increase Corporate/MICE or Leisure client base through consistent solicitations while establishing trust and rapport with clients to generate and boost revenues for the Hotel. The Sales Manager services new and existing accounts to ensure repeat business. This position requires excellent communication skills, both written and verbal.

Responsibilities:

• Identifies business trends and marketing opportunities that can improve the hotel’s performance

• Continuously solicits for new business that expands our client base using action plans focused on the market segment identified by the Director of Sales

• Prospects and grows an account list, handles incoming leads and closes sales

• Plans, executes and follows up on sales trips as approved

• Works closely with other sales associates and calls in on important customers and establishes multiple levels of contacts within the customer’s organisation

• Participates in the sales meetings/revenue meeting by sharing latest market trends and new business development opportunities and activities

• Practises professional account qualification on consistent basis

• Attends tradeshows, travel functions, major business functions or as required/directed by the Director of Sales

• Organises familiarisation of hotel’s facilities with clients

• Responsible for an assigned sales target in accordance to market segment

• Prepares periodic sales reports showing sales volume, potential sales and areas of proposed client base expansion

• Takes ownership of daily sales activities and maximise the productivity by following a system of weekly and monthly action plans

Requirements:

• Minimum 5 years corporate/MICE/Leisure experience as an Assistant Sales Manager or minimum 8 years as a Sales Manager within a 5 star hotel with a proven track record of achieving room revenue goals

• Minimum Diploma in hospitality management or related disciplines

• Driven, self-motivated individual with excellent interpersonal, oral and written communication skills

• Good influencing skills and the ability to effectively deal with internal and external customers

• An excellent team player who is able to work under pressure and meeting tight deadlines

• Possesses high level of integrity and respect for others

• Solid negotiation and presentation skills

• Takes responsibilities, engaged and owns challenges

• Possesses a positive, professional image; contributes an energetic and positive attitude to the hotel atmosphere

• Flexibility to incorporate evening and weekend work into their lifestyle

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified.

ROYAL ORG PTE LTD

We are looking for people who are humble and willing to learn, as we believe that C H A R A C T E R is the key to success.

Job Description

Exciting overseas travelling & Performance-Based Earnings – Join Our Team!

Are you a go-getter, eager to learn, and bring a positive vibe? We want you!

What You’ll Do:

Attend fun workshops to learn about our services and products

Help grow sales and expand our client’s market share

Meet new people and make great connections

Lead a sales and marketing team, and help them grow too!

What We Offer:

• Travel opportunities – both locally and internationally

• Coaching and support to help you grow

• Get involved in cool, creative campaigns

• A positive, friendly team that’s got your back

• Step outside your comfort zone and level up

• Uncapped Earnings – sky’s the limit!

Interested? Click “Apply Now” to submit your resume and application form.

MONTIGO RESORTS PTE. LTD.

Montigo Resorts is a comprehensive hotel management company driven by a dedicated and dynamic team of hotels and resorts management experts providing industry know-how to its partners. Established as the Leisure and Hospitality division of KOP Properties, Montigo Resorts develops and manages an entire range of real estate assets and services relating to the hospitality industry. Its commitment to quality, innovation, people and the development of a loyal client base has cemented KOP as providing quality hotel management expertise with a strong focus on profitability and longevity. The Montigo Resorts portfolio is brought to life through five hospitality brands, each with its own personality and purpose but share the same spirit of excellence and a relentless quest to become the best within its strata.

Job Description

Main roles and responsibilities

The Assistant Director of Sales (ADOS) will support the Director of Sales & Marketing in leading the sales team and driving initiatives to achieve the hotel’s revenue objectives. This position is responsible for managing and growing key corporate accounts across Singapore, Indonesia, and other assigned markets.

The role also involves analysing market trends to develop effective sales strategies and identify new business opportunities. The ADOS will build and maintain strong client relationships, negotiate contracts, and help monitor the performance and productivity of the sales team.

Main Responsibilities

· Assist in developing and executing sales strategies to meet or exceed revenue goals.

· Build and maintain strong relationships with clients, respond to inquiries, and coordinate site visits.

· Build up good rapport and teamwork with relevant departments of the hotels and resorts under the Company.

· Collaborate with marketing and revenue management teams to align pricing and promotional strategies.

· Conduct market research and competitor analysis to identify new opportunities and threats.

· Ensure that sales policies and procedures are followed, and that goals are achieved in compliance with company standards and regulations.

· Manage and mentor the sales team, including scheduling, training, and performance evaluation.

· Monitor sales performance and prepare regular reports for senior management.

· Represent the hotel at industry events, trade shows, and networking functions.

· Support contract negotiations and oversee the implementation of client agreements.

Sales and Revenue

· Achieving sales objectives and goals as set by the management

· Attend industry conferences and networking events to promote the hotel or resort

· Communicate customer requirements effectively to ensure commitments are met

· Communicate guests’ requirements effectively to the Operations team.

· Conduct sales calls and conduct site inspections on a daily/weekly basis as appropriate.

· Explore and garner sales by bringing in wide spectrum of industry accounts and industry related associations and networks.

· Keep track of competitors regarding special promotions and rate packages

· Plan, promote, recommend and upsell all promotional campaigns for the hotels and resorts not limiting to Food and Beverage packages, recreation activities and hotel/resort room nights.

· Prepare and communicate proposals and contracts to customers.

· Prepare weekly sales reports and update the management.

· Track and share information regarding new business trends.

· Understand factors that affect the market, inform management accordingly and develop strategies and action plan.

· Any other ad-hoc duties assigned.

· All other aspects of sales and revenue as directed by the Company.

AlwaysHired Pte. Ltd.

Job Description

Job Description

• The Senior Manager, Sales (Leisure) is part of the Sales Team that focuses on achieving sales targets and maximizing revenue opportunities and market shares for the leisure segment of a portfolio of serviced residences in Singapore. He or she will report to the Cluster Director, Sales.

• Develop and implement sales strategies to align with the Company’s direction and growth

• Maintain existing business accounts and develop new accounts through aggressive and creative sales and marketing programs

• Negotiate contracts with major corporate accounts

• Conduct sales presentations to our prospective clients

• Assure coordination with the Revenue Management and Global Sales functions 

• Conduct benchmarks and market analysis

• Review sales and other revenue generating business plans, identify gaps, ensure proactive measures to fill hotel and conference space capacity and meet set targets

Job Requirements

• Diploma or Degree in Business Administration, Hospitality Management or an equivalent

• Relevant experience in the hotel/hospitality/travel/leisure industry

• Proficient in Microsoft Office applications, especially PowerPoint and Excel

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Alvin Lee Meng Kim (Registration Number: R1435877)
AlwaysHired Pte Ltd
EA Licence No: 24C2293    

SUN CITY MAINTENANCE PTE. LTD.

Sun City Maintenance Pte Ltd, led by its Founder and Managing Director Mr Simon Swee, has been active in the Cleaning Industry for more than a decade. From humble beginnings, when the business was actually stretched - there was only one client back then - Sun City has evolved to become one of the leading cleaning service providers in Singapore.

Job Description

Planning and Strategy:

Developing and implementing strategic plans to achieve organizational goals, including market analysis, competitor research, and forecasting.

Financial Management:

Overseeing budgets, managing financial performance, and ensuring profitability.

People Management:

Hiring, training, motivating, and managing employees, including performance reviews and development.

Sales and Marketing:

Developing and implementing sales strategies, managing sales teams, and leading marketing initiatives.

Customer Relations:

Building and maintaining relationships with clients, ensuring customer satisfaction, and addressing complaints.

Reporting and Analysis:

Tracking key performance indicators (KPIs), analyzing data, and reporting on business performance.

Collaboration and Communication:

Working with other departments and stakeholders to ensure alignment with overall business objectives.

Problem-Solving and Decision-Making:

Identifying and addressing problems, making timely decisions, and implementing solutions.

CONRAD SINGAPORE MARINA BAY

Job Description

The Opportunity

Step into a pivotal leadership role where luxury meets innovation. As Director of Marketing & Communications, you will be the architect of Conrad Singapore Marina Bay’s brand story — shaping how the hotel is seen, experienced, and remembered. This is your chance to drive commercial success while positioning the property as Singapore’s premier destination for milestone moments, from glamorous weddings to world-class conferences.

What You’ll Do

• Lead with Vision: Design and execute a fully integrated marketing and communications strategy that fuels revenue growth, elevates brand equity, and amplifies Hilton Honors contributions.
• Be the Storyteller: Craft compelling narratives and sales enablement materials — presentations, proposals, digital assets — that resonate with corporate clients, MICE planners, and couples seeking unforgettable celebrations.
• Own the Digital Stage: Drive engagement across all owned channels — website, CRM, email, and social media — ensuring every touchpoint reflects the hotel’s luxury positioning.
• Champion Social Media: Define and deliver a bold social strategy that sparks conversation, builds advocacy, and keeps Conrad Marina Bay at the center of Singapore’s lifestyle scene.
• Guard the Brand: Protect and elevate Conrad’s voice and visual identity, ensuring consistency across every guest-facing moment, from pre-arrival inspiration to post-stay loyalty.
• Shape Perception: Oversee PR, media relations, influencer collaborations, and agency partnerships to strengthen share of voice and reputation.
• Deliver Results: Track, analyze, and report on marketing effectiveness using KPIs such as ROAS, CTR, CPC, and conversion — ensuring every campaign drives measurable impact.
• Lead with Purpose: Inspire, coach, and develop a high-performing Marketing & Communications team, fostering creativity, collaboration, and accountability.

Key Outcomes

• Achievement of commercial metrics: Revenue Generation Index (RGI), total revenue, Hilton Honors contribution.
• Growth in Weddings, MICE, and social events through targeted storytelling and campaigns.
• Elevated online reputation and guest sentiment across platforms.
• Seamless execution of PR, digital, and creative deliverables with agency partners.
• A culture of innovation and excellence within the Marketing & Communications team.

Why This Role Matters

This is more than a marketing position — it’s about shaping the future of a landmark hotel in one of Asia’s most dynamic markets. You’ll have the platform to create unforgettable guest experiences, drive commercial success, and leave a lasting mark on Singapore’s luxury hospitality scene.

Qualifications - External

What are we looking for?

A Director of Marketing & Communications serving Hilton Worldwide Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Bachelor’s degree in Marketing, Communications, Business or related field.

• Minimum 3 years in a leadership role within the hospitality industry (hotels/resorts) will be an advantage.

• Proven track record of developing and executing successful, result-driven marketing strategies.

• Expert knowledge of digital marketing, content marketing, analytics and social media tools.

• Exceptional communication, presentation, and interpersonal skills.

• Strong team player who collaborates well with stakeholders.

• Ability to thrive in a fast-paced, dynamic environment and multi-task.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

BCH HOTEL SINGAPORE

Job Description

JOB SUMMARY

Lead and manage the function of Sales (Corporate, Leisure & Groups) to maximise performance through total revenue generation and achieve budget revenue.

CANDIDATE PROFILE

Education and Experience

• Minimum 5 years’ sales experience, preferably in luxury hotel or hospitality.

CORE WORK ACTIVITIES

• Direct Sales team to manage account base to maximise performance across all revenue streams (Corporate, Leisure & Groups)

• Development of sales strategies and action plans to ensure plans are implemented, results are monitored and goals are achieved – launch tactical promotions if required

• Develop solid understanding of numbers to evaluate revenue performance, understand profit contribution to GOP and monitor sales department’s impact on hotel profitability

• Constantly evaluate business potential and opportunities in new geographical markets and across new market segments

• Participate in the preparation of the annual departmental operating budget, the hotel marketing plan and business plan as well as financial plans.

• Monitors competitors’ activities and assists in marketing intelligence

• Builds profile within local market place through attendance at various events and local market place

• Engage with guests and customers within the hotel, at client events, industry gatherings and other social functions

• Foster a positive and productive work environment, builds, motivates, and leads an effective team that delivers results and is highly engaged

• Coaching and mentoring of the Sales team through the development of personal development plans to either improve in their current role or set them up for next role

• Develop and maintain strong relations with stakeholders whose support, cooperation, and services are critical to the success of sales

• Work closely with the leadership team to ensure quality product delivery, design products and concepts to improve the customer experience, and maximise revenue and profit.

• Travel when required to promote the hotel and develop potential business in other markets

• Ensure active management of individual GAPs and personal development plan.

• Other duties as assigned by Director of Sales & Marketing or the management

EU Holidays Pte Ltd

EU Holidays is a dynamic travel agency founded in 2010, dedicated to providing customers with unique and exceptional travel experiences. Over the years, the company has expanded its services by establishing subsidiaries focused on corporate travel (EU MICE), Asian destinations (EU Asia), and the Malaysian market (EU Vacations). Despite being relatively young, EU Holidays has earned significant recognition in the travel industry, winning numerous awards for excellence, service quality, and professionalism. The company is committed to continuous improvement and customer satisfaction, holding prestigious certifications such as the Singapore Service Class and the Singapore Prestige Brand Award.

Job Description

Job Summary:

Responsible for leading the cruise sales team, achieving sales targets, and conducting training to enhance team performance and product knowledge.

Key Responsibilities:

• Lead and coach the cruise sales team to meet and exceed sales targets.

• Manage and support end-to-end bookings, including upselling add-ons such as flights & Hotel arrangements, insurance.

• Conduct regular training, onboardings, and coaching for cruise sales staff.

• Oversee post-sales support and manage escalated customer issues.

• Create training materials, SOPs, and sales scripts.

• Develop training materials and track team performance.

• Handle escalated customer issues and ensure service quality.

• Handle escalated customer issues and ensure service quality.

• Provide training to cruise sales team.

Requirements:

• Min. 3-5 years in cruise/travel sales with team leadership experience.

• Strong cruise product knowledge.

• In-depth knowledge of major cruise lines and destinations.

• Skilled in training, coaching, and performance management.

• Excellent communication and organizational skills.

• Apply now and set sail on a rewarding career with us!

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years.

Job Description

The Opportunity

Step into a pivotal leadership role where luxury meets innovation. As Director of Marketing & Communications, you will be the architect of Conrad Singapore Marina Bay’s brand story — shaping how the hotel is seen, experienced, and remembered. This is your chance to drive commercial success while positioning the property as Singapore’s premier destination for milestone moments, from glamorous weddings to world-class conferences.

What You’ll Do

• Lead with Vision: Design and execute a fully integrated marketing and communications strategy that fuels revenue growth, elevates brand equity, and amplifies Hilton Honors contributions.
• Be the Storyteller: Craft compelling narratives and sales enablement materials — presentations, proposals, digital assets — that resonate with corporate clients, MICE planners, and couples seeking unforgettable celebrations.
• Own the Digital Stage: Drive engagement across all owned channels — website, CRM, email, and social media — ensuring every touchpoint reflects the hotel’s luxury positioning.
• Champion Social Media: Define and deliver a bold social strategy that sparks conversation, builds advocacy, and keeps Conrad Marina Bay at the center of Singapore’s lifestyle scene.
• Guard the Brand: Protect and elevate Conrad’s voice and visual identity, ensuring consistency across every guest-facing moment, from pre-arrival inspiration to post-stay loyalty.
• Shape Perception: Oversee PR, media relations, influencer collaborations, and agency partnerships to strengthen share of voice and reputation.
• Deliver Results: Track, analyze, and report on marketing effectiveness using KPIs such as ROAS, CTR, CPC, and conversion — ensuring every campaign drives measurable impact.
• Lead with Purpose: Inspire, coach, and develop a high-performing Marketing & Communications team, fostering creativity, collaboration, and accountability.

Key Outcomes

• Achievement of commercial metrics: Revenue Generation Index (RGI), total revenue, Hilton Honors contribution.
• Growth in Weddings, MICE, and social events through targeted storytelling and campaigns.
• Elevated online reputation and guest sentiment across platforms.
• Seamless execution of PR, digital, and creative deliverables with agency partners.
• A culture of innovation and excellence within the Marketing & Communications team.

Why This Role Matters

This is more than a marketing position — it’s about shaping the future of a landmark hotel in one of Asia’s most dynamic markets. You’ll have the platform to create unforgettable guest experiences, drive commercial success, and leave a lasting mark on Singapore’s luxury hospitality scene.

What are we looking for?

A Director of Marketing & Communications serving Hilton Worldwide Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Bachelor’s degree in Marketing, Communications, Business or related field.

• Minimum 3 years in a leadership role within the hospitality industry (hotels/resorts) will be an advantage.

• Proven track record of developing and executing successful, result-driven marketing strategies.

• Expert knowledge of digital marketing, content marketing, analytics and social media tools.

• Exceptional communication, presentation, and interpersonal skills.

• Strong team player who collaborates well with stakeholders.

• Ability to thrive in a fast-paced, dynamic environment and multi-task.

What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Peach Garden Pte Ltd

Peach Garden is a notable household name that is synonymous with authentic Chinese cuisine served in a warm and welcoming environment. Its dedication to creating the finest quality has earned the restaurant numerous dining accolades from renowned magazines such as the Singapore Tatler and Wine & Dine.

Job Description

• Responsible for generating business for Social events, Weddings, Meetings, Catering events, etc
• Manage sales activities such as enquiries, sales calls, site visits and cold calling to generate potential business leads
• Generate contracts, banquet event orders and event floor plans based on client needs and best operational scenarios
• Work closely with other departments/restaurants and teams to provide solutions and service based on client needs
• Ensure all menu proposals are presented to the client accurately & timely
• Responsible for collecting deposits and payments based on company procedures
• Maintain accurate and up-to-date records of all Sales reports and transactions for Management review
• Meet monthly sales targets and KPIs
• Any other ad-hoc duties assigned

Requirements:

• Preferably Degree/Diploma in Hospitality / Event Management or related discipline
• Minimum 1 year food and beverage sales experience with an F&B company / service hotel / equivalent
• Knowledge in Microsoft Office is mandatory
• Meticulous with an eye for details
• Excellent communication and interpersonal skills
• Able to speak and write Mandarin/Chinese to liaise with Mandarin speaking colleagues
• Team player who is able to work independently
• Able to multi-task and handle high volume of work in fast paced environment
• Able and willing to work on weekends and PH when necessary

Amara Singapore

Proudly Singapore-owned and managed, Amara is a collection of upscale hotels in international gateway cities. Amara Hotels are strategically located in vibrant urban areas that are rich with character and colour, while Amara Resorts are nestled in nature and tranquillity. Whether staying at an Amara Hotel or Amara Resort, guests become deeply connected to their surroundings. A people-centred approach ensures that guests leave feeling like family, with everlasting memories.

Job Description

Job Summary

Implement revenue management strategies and processes in the Hotel in order to optimize and maximize its revenue.

Job Responsibilities:

• Oversee revenue management and distribution strategy of the hotel and manage the day to day field operations.

• Conduct daily pick-up analysis, strategy adjustments and reporting.

• Perform competitive benchmark studies and follow market trends.

• Create and maintain a 13-month rolling demand calendar.

• Create and develop pricing strategies in conjunction with the individuality of each hotel.

• Provide a weekly dynamic forecast of expected results, variances and budget comparisons.

• Manage and oversee strategy for all 3rd party distribution.

• Responsible for assessing, analysing and pricing group business strategies

• Analyze overall monthly hotel performance and provide the summary report with recommendations to improve long-term strategies.

• Ensure all related systems are configured correctly, validated and working to full capacity.

• Work in liaison with hotel sales and reservations departments as a team.

• Regularly check the input and the quality of data (segmentation, denials tracking, etc) points.

• Conduct quarterly property performance review and develop a strategic and tactical action plan.

• Responsible for best practice standards including competitor analysis; environmental scanning; market modelling; distribution yield management; business mix yield management; length of stay yield management; inventory availability by channel; pricing control and new pricing concepts.

• Evaluate performance of distribution partners and contracted rates (OTA, FIT, tour operator, corporate, consortia, crew, groups, etc…).

• Reduce the cost of distribution by finding new less expensive means of delivering business.

• Prepare an outline for and support the annual revenue budget process.

• Inspire Hotel’s HODs to further embed a revenue management culture.

Job Requirements:

• Demonstrate a good working relationship with other departments with a high level of communication and co-operation in the interests of service and overall improvement in the working conditions at the Hotel.

• Strong communication and presentation skills required.

• Proficiency in MS Office applications and Hotel systems.

• Excellent Interpersonal skills.

• Highly analytical and commercial minded.

• 5 years of hands-on Hotel Revenue Management experience.

LIMONCELLO PTE LTD

Job Description

Company Overview

WE ARE A TRADITIONAL ITALIAN RESTAURANT LOCATED AT 95 ROBERTSON QUAY, SINGAPORE 238256.

Job Summary

Lead the daily operations of a traditional Italian restaurant, driving efficiency, staff development, and financial performance while collaborating with culinary and service teams to deliver exceptional guest experiences.

Responsibilities

• Manage daily restaurant operations to ensure efficiency and high service standards
• Develop and maintain the restaurant budget to achieve financial targets
• Plan and execute sales, marketing promotions, and events to increase customer engagement and revenue
• Recruit, train, and supervise staff to build a motivated and skilled team
• Collaborate with chefs and personnel to plan menus that meet quality and customer expectations
• Control purchasing and inventory to optimize cost management and reduce waste
• Prepare accurate financial records and reports for management review
• Handle administrative tasks and maintain organized documentation
• Liaise effectively with guests, employees, suppliers, sales representatives, and authorized departments to ensure smooth operations

Preferred competencies and qualifications

• Minimum 2 years relevant experience in restaurant operations
• Knowledge of food production methods to support menu planning and quality control
• Customer service, communication, and interpretation skills to enhance guest satisfaction
• Leadership and organizational skills to motivate and manage staff effectively
• Ability to accept criticism and perform well under pressure
• Patience and the ability to remain calm in stressful situations

HIONG GUAN GALLERY PTE. LTD.

Job Description

Raffles Hotel Singapore

Raffles Hotel Singapore welcomed guests in August 2019 after a careful and sensitive restoration breathing new life into its beautiful building. One of the few remaining great 19th century hotels in the world, the hotel is perfectly preserved both inside and out, giving it an intoxicating blend of luxury, history and classic colonial design. Its distinctive architecture, legendary heritage and iconic service continue to enthrall visitors while restored suites, new social spaces, restaurants and bars have been enhanced for discerning travellers.

Job Description

The position creates and maintains reservation sales strategies to achieve revenue goals and achieve highest level of guest and employee satisfaction. 

Primary Responsibilities

Brand Stewardship 

• Embody the Raffles identity as a custodian of tradition, elegance, and innovation. 

• Ensure every guest encounter reflects the hotel’s positioning as a global icon of luxury hospitality. 

Revenue & Loyalty Impact 

• By delivering exceptional service, the Raffles Service Manager directly influences repeat business, guest loyalty, and positive brand reputation. 

• Supports optimization of forecasts and budgets by aligning service delivery with commercial goals  

Provides Experiences that Exceeds Guest Expectations

• Supports guest’s decision to proceed with the reservation by providing accurate information on the price, room type, availability and the amenities. 

• Is well versed with the preference of the regular guests and provides them with the consistent service anticipating their needs in advance. 

• Leads a Heartist® approach to guest experience/service with the Raffles Service team. 

• Focuses on the reservation experience for LCAH members. 

• Supports the Raffles Service tean to achieve upsell goals in various revenue streams. 

Ensures Reservations Quality

• Ensures Raffles Service call quality meets Forbes, LQA or any other industry or Raffles Corporate set reservation call benchmarks.  

• Nurtures and trains Raffles Service teams to meet and exceed service standards based on agreed call quality benchmarks.  

• Monitor daily operations, ensuring standards of excellence are met in every touchpoint of the guest journey 

Management and Leadership of the Reservations Team

• Provides continuous leadership, motivation, training and support to the team. 

• Recruits and trains members of Raffles Service team. 

• Monitors Raffles Service Agents' productivity on a daily basis and conducts weekly test calls. 

• Uses quarterly performance reviews to identify and develop talent. 

Involvement in Wider Job Function Actions / Relationships

• Prepares the set-up of operations systems, guidelines for daily operations and standard operating procedures. 

• Plans and schedules the manpower, colleague development, welfare, morale and training. 

• Conducts and attends relevant meetings. 

• Controls room inventory of the hotel. 

• Provides recommendations to the Management that will help to maximise revenue of the hotel. 

• Handles all VIP requests and reservations received from Executive Office. 

• Supports the Director of Revenue Management with the annual marketing plan and budget preparation. 

• Optimizes efficiency and work processes for the team in exploring new technology to ensure Raffles Service team skillsets are upgraded and future-proof.  

• Understands and manages the reservation distribution system. 

• Manages the hotel booking engine and the third party websites. 

• Supports hotel’s CSR and sustainability programs. 

• Ensures service standards and individual performance are aligned with Accor Values. 

• Performs any other duties and responsibilities that may be assigned. 

Candidate Profile

• Minimum Degree holder or equivalent. 

• Previous experience in Opera Property Management system is an asset.  

• Understanding of Revenue Management processes. 

• Knowledge and experience of relevant software applications – spreadsheets, word processing and database management.  

• Minimum 5 years of relevant experience in the hotel industry.  

• Strong interpersonal skills with ability to communicate with all levels of employees. 

• Confidently able to resolve problems and make decisions. 

• Strikes to constantly improve guest service experience. 

• Service oriented with an eye for details. 

• Ability to work effectively and contribute to the team. 

• Flexible. 

• Displays initiative and creativity. 

• Ability to work under pressure. 

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.

• Duty Meals are provided.

• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.

• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.

• Medical and Wellness Benefit.

• Comprehensive Insurance Coverage.

• Local/Overseas Career Development & Growth Opportunities.

• Holistic Learning and Development Opportunities.

CONRAD SINGAPORE MARINA BAY

Job Description

Inspire Exceptional Events. Drive Iconic Experiences.

At Conrad Singapore Marina Bay, we don’t just host meetings—we craft experiences that linger in memory long after the final guest departs. As part of Hilton’s luxury portfolio, Conrad is where bold design meets intuitive service, and where passionate professionals transform gatherings into unforgettable moments.

We’re seeking a Sales Manager – MICE to be the powerhouse behind our conferences, meetings, and events business. This is your opportunity to elevate iconic experiences, build meaningful partnerships, and make a visible impact in one of Singapore’s most dynamic luxury hotels.

The Role at a Glance

You’ll be at the heart of our MICE strategy—maximizing revenue through the sale of meeting spaces, guest rooms, and F&B offerings. Working closely with clients and internal teams, you’ll turn opportunities into high-value events that define Conrad’s reputation for excellence.

This role is perfect for a driven sales professional who thrives in luxury hospitality and loves building long-term client relationships.

What You’ll Be Doing

• Drive growth: Proactively sell meeting spaces, guest rooms, and F&B across assigned segments.
• Build connections: Develop and manage a strong pipeline through account management, prospecting, and new business.
• Close with confidence: Respond to RFPs with compelling proposals, persuasive presentations, and successful negotiations.
• Be the trusted partner: Strengthen client relationships through calls, meetings, site inspections, and hosted events.
• Collaborate seamlessly: Partner with operations to ensure flawless event execution.
• Stay ahead: Monitor market trends and competitors to keep Conrad Singapore Marina Bay at the forefront.
• Lead by example: Support the Director of Sales in coaching and inspiring the team.

What You’ll Be Doing

• Drive growth: Proactively sell meeting spaces, guest rooms, and F&B across assigned segments.
• Build connections: Develop and manage a strong pipeline through account management, prospecting, and new business.
• Close with confidence: Respond to RFPs with compelling proposals, persuasive presentations, and successful negotiations.
• Be the trusted partner: Strengthen client relationships through calls, meetings, site inspections, and hosted events.
• Collaborate seamlessly: Partner with operations to ensure flawless event execution.
• Stay ahead: Monitor market trends and competitors to keep Conrad Singapore Marina Bay at the forefront.
• Lead by example: Support the Director of Sales in coaching and inspiring the team.

What We’re Looking For

• 2–5 years of proven success in MICE sales, ideally within luxury hotels or hospitality.
• A strong sales mindset with the ability to generate, negotiate, and close high-value business.
• Deep knowledge of MICE market dynamics and competitive trends.
• Exceptional communication, presentation, and relationship-building skills.
• Analytical acumen to interpret data and drive performance.
• Resilience, organization, and accountability in a fast-paced environment.
• A proactive, self-motivated approach with a passion for results.

Why Join Hilton & Conrad

At Hilton, our people are the heartbeat of our success. Joining us means:

• Competitive compensation and benefits.
• Exclusive access to the Go Hilton travel program with discounted stays worldwide.
• Career growth opportunities across the fastest growing hospitality organization and the global Best Place to Work.
• Extensive training opportunities
• A supportive, inclusive culture that celebrates recognition, well-being, and personal growth.
• The chance to make your mark in a luxury environment where your impact is seen and valued.

Ready to Elevate?

If you’re passionate about MICE sales, inspired by luxury hospitality, and eager to shape unforgettable experiences, we’d love to hear from you

NUVE WAREHOUSE PTE. LTD.

Job Description

Job Description & Requirements

Profile

Job Title               : Sales Manager (Rooms & Event)

Department       : Sales & Marketing Department

Work Location : The Warehouse Hotel

The Warehouse Hotel sits along the Singapore River in a restored 1895 warehouse. Our curated, design - led rooms blend heritage with contemporary comfort, giving guest an experience grounded in culture and quiet luxury.

Job Summary

The Sales Manager – Rooms & Events is responsible for driving room revenue and curated event business for The Warehouse Hotel. This role focuses on attracting corporate, leisure, creative, and lifestyle-driven clientele while maximizing the use of guest rooms and intimate event spaces through targeted sales strategies and strong relationship management.

Key Responsibilities

Boutique Sales & Revenue Growth

• Drive room and event revenue aligned with The Warehouse Hotel’s boutique positioning
• Proactively source and convert corporate, leisure, creative industry, and lifestyle clients
• Develop tailored sales approaches rather than mass-market volume sales
• Achieve agreed room night and event revenue targets

Rooms & Small-Scale Event Sales

• Sell guest rooms for FIT, corporate accounts, long-stay, and small groups
• Promote boutique event spaces for meetings, private dining, brand launches, weddings, and social gatherings
• Manage end-to-end sales process from inquiry, proposal, site inspection, negotiation, and contract signing
• Work closely with Operations and F&B Teams to ensure personalized guest and client experiences

Client Relationship Management

• Build strong relationships with boutique travel agents,event planners, creatives, SMEs, and lifestyle brands
• Maintain and grow repeat business and key accounts
• Represent the hotel at networking events, showcases, and industry functions aligned with the brand
• Ensure high-touch, bespoke service for all clients

Brand & Market Representation

• Act as a brand ambassador for The Warehouse Hotel
• Ensure all sales communications reflect the hotel’s story, design ethos, and service philosophy
• Collaborate with Marketing on storytelling-driven promotions and partnerships

Market Intelligence & Reporting

• Monitor competitor boutique hotels and lifestyle venues
• Track sales performance, conversion rates, and market trends
• Maintain accurate sales records and prepare regular sales reports

Key Performance Indicators (KPIs)

• Rooms and event revenue contribution
• Number of confirmed room nights and event bookings
• Lead-to-conversion ratio
• Repeat and referral business
• Client satisfaction and brand alignment

Qualifications & Experience

• Diploma or Degree in Hospitality, Business, Marketing, or related field
• 3–5 years of hotel sales experience, preferably in boutique or lifestyle hotels
• Experience selling rooms and small-to-medium scale events
• Strong understanding of personalized, experiential hospitality
• Excellent negotiation, communication, and presentation skills

Shangri-La Singapore

Shangri-La Group is a global leader in luxury hospitality with unique Asian heritage.

Job Description

Altro Zafferano

ALTRO Zafferano – ‘the other Zafferano’ in Italian – is a journey of well-known warm Italian hospitality since 2012.

Job Description

Location: Singapore
Salary Range: SGD 3,500 – 5,000 per month
Industry: Food & Beverage

Role Overview

We are seeking a Social Media Manager to manage and execute our social media strategy for our Food & Beverage brands, Altro Zafferano, Griglia and 54 Steakhouse.

This role is primarily focused on social media content planning, creation, and management. The successful candidate will be responsible for ensuring a consistent, high-quality, and engaging social media presence across all social media platforms.

Key Responsibilities

• Plan, develop, and manage weekly and monthly social media calendars
• Manage daily social media posting across Instagram, Facebook, TikTok, and relevant platforms
• Create and publish social media content, including posts, stories, reels, etc
• Coordinate on-site content capture at outlets to reflect brand, food, and customer experience
• Monitor and respond to comments and messages daily
• Support marketing campaigns, promotions, and new outlet launches through social media
• Track content performance and provide weekly engagement reporting
• Proactively track current trends of social media

Requirements

• Minimum 4 years of experience in social media management
• Experience in Food & Beverage or lifestyle brands is preferred
• Proficient in photography and videography
• Strong understanding of social media platforms and current trends
• Well-organised, detail-oriented, and able to work independently

Why Join Us

• Clearly defined role with full ownership of social media responsibilities
• Opportunity to manage social media for established and growing F&B brands
• Hands-on working environment with direct access to operations and decision-makers
• Collaborative team culture that values initiative and practical execution

BEST OF BEST PTE. LTD.

Job Description

Roles & Responsibilities

·       Understanding customer needs and provide information required to encourage a purchase.

·       Consistently promoting and selling company products and services.

·       Achieve the monthly sales target set by the Company.

·       Organise and supervise shifts

·       Coordinate and supervise all aspects of service, ensuring all customers have a positive experience

·       Any other ad-hoc duties as assigned by the Company

Qualifications & Requirements

• Minimum 3 years of experience in the Retail industry preferably in a managerial role
• Strong leadership and interpersonal skills
• Ability to manage multiple tasks in a fast-paced environment
• Able to work split shifts, weekends and public holidays
• Excellent communication and customer service skills
• Ability to motivate and lead a team effectively

Private Advertiser

Job Description

Reporting to the General Manager, you shall be responsible to develop and set revenue sales and marketing strategies for the hotel to ensure plans are implemented, results are monitored and sales goals are achieved. Regularly sell hotel rooms / meeting rooms through direct client contacts.

RESPONSIBILITIES

• Achieve budgeted revenues and personal/team sales goals and maximise profitability.  Participate in the preparation of the annual departmental operating budget, the hotel marketing plan and business plan, and financial plans.

• Create and implement sales plans that drive measurable incremental occupancy, increase average rates, increase volume and sales.

• Produce monthly reports and sales forecasts to analyse current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan.

• Manage day-to-day sales activities, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance, and recognise good performance.

• Educate and train sales team that is responsible for developing new accounts, maintaining existing accounts, and implementing sales strategies. Ensure staff is properly trained and has the tools and equipment to carry out job duties.

• Work with other department managers to ensure proper staffing levels based on guest volume.

• Provide guests with information (example: loyalty programmes, area attractions, restaurants, facility information) to enhance guest experience.

• Develop and maintain relationships with key clients and outside contacts in order to produce group business, to include room sales.

• Schedule business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients.

• Identify operational problems that reduce the effectiveness of marketing activities and overall hotel sales performance and work with appropriate department on solutions.

• Develop awareness and reputation of the hotel and the brand in the local community.

• Perform any other duties as assigned from time to time, may also serve as Manager-on-Duty.

PREREQUISITE SKILLS & QUALIFICATIONS

• Bachelor’s degree / higher education qualification / equivalent in marketing or related field.

• Two to four years’ experience in a hospitality or hotel sales and marketing setting with direct supervisory experience over a sales team, or an equivalent combination of education and work experience.

• Speak /Write fluent English. Other languages will be an advantage.

• Knowledge in all aspects of hotel operations will be an advantage.

• Result-driven individual with excellent public relations, communication and interpersonal skills

• Strong analytical, problem-solving skills with an innovative approach in providing solutions

• Team management skills

We regret that only shortlisted candidates shall be notified.

Private Advertiser

Job Description

You shall be responsible for:

• Using relevant available tools provided and in compliance with standards, maintains, updates and shares information in the areas of a master calendar of external events, competitor rate intelligence, RevPar penetration (RGI), arrival and spending patterns of commercial accounts, denial reports, guest capture rates, Loyalty program penetration both overall and by account (and for bookers), system contribution and trends in rooms revenue by channel, segment and account.

• Understand the composition of hotel profitability, and uses this to evaluate business from local accounts and groups so as to provide input to future rate setting and negotiation.

• Monitor competitor pricing for all revenue generating departments, understands the dynamic of the local market and the demand generators, and recommends appropriate actions to the General Manager in relation to the hotel’s pricing and market mix strategy in all distribution channels including brand website and 3rd-party sites.

• Monitor and determine demand periods for rooms through an analysis of historical data and current bookings.  Responsible for tracking and analyzing of booking pace, group wash, cut off enforcement for groups as well as denied and regretted business.

• Approve and/or implement sell strategies for all group proposals above 10 rooms on any one night, and collaborates with the Director of Sales / Director of Sales & Marketing on setting group rates.

• Manage use of revenue systems* on a daily basis. This includes the responsibility for any manipulation of the yield hurdle points and daily inventory balancing where appropriate. Effectively manage and be in control of all inventory (transient, group, wholesale allotments and others).

• Works with Director of Finance in the preparation and management of the Department’s budget.

• Conduct weekly rate/sell strategy (yield) meetings with General Manager, DOS/DOSM, Reservations Manager, Rooms Division Manager.

• Train and support hotel teams on revenue system* functionality and enhancements.

• Provide input to the annual budget process on all revenue aspects of the business.

• Conduct annual revenue management audits with the General Manager for all revenue generating departments.

• Provides technical support to Reservations and Front Office on up-selling and negotiating techniques.

• Works with Human Resources on manpower planning and management needs.

• Participates in the employee performance appraisal process, providing feedback as needed.
  Responsible to ensure disciplinary procedures and documentation are completed in accordance to hotel standard.

• Manage all channels (CRO, GDS, Internet direct and indirect) including but not limited to room types and sell strategy.  Responsible for and managing third party distributors in compliance with set standards and rules.

• Champion all special projects relating to market research and operational optimization (resource planning, costing, Key Performance Indicators etc.).  *Revenue systems include the yield management system (IDEAS) and portions of the OPERA Cloud - Property Management System).

• Demonstrate awareness of Occupational Safety & Health (OS&H) policies and procedures and ensure all processes adhere to OS&H guidelines.

• Perform any other ad-hoc duties assigned by General Manager from time to time.

We regret that only shortlisted candidates shall be notified.