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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Jia Group Holdings Limited

Job Description

What you will be doing:

• Manage day-to-day restaurant operations.

• Deliver exceptional guest service and experience.

• Train and develop new and existing staff.

• Build a cohesive team that excels in service.

• Ensure hygiene and cleanliness are maintained as per required standards.

• Promote and Strong the brand of the restaurant

• Handle guests’ enquiries and complaints.

• Consistently look for ways to improve the overall running and management of the outlets to improve the guest experience and service quality

• Oversee weekly schedule and ensure staffing is optimal to operation needs

What we are looking for:

• Degree in hospitality or a related discipline.

• At least 2 years of managerial experience in a Food & Beverage Group or Hotel Restaurant setting.

• A motivational leader and team player with a strong passion for F&B service.

• Passionate about people and dedicated to team development.

• Customer-oriented mindset with a strong sense of hospitality and customer service.

• Excellent interpersonal, communication, and problem-solving skills.

• Proficiency in written and spoken English.

• Charismatic presence and excellent people skills.

• Abundant positive energy and a can-do attitude, essential for this dynamic role.

• High energy is a must for this dynamic role.

We Offer:

• 12 days Annual Leave

• Medical & Dental Insurance

• Performance Bonus

• Staff Meals

• On-the-job Training

• Competitive Salary
  

Fairmont Singapore & Swissôtel The Stamford

Fairmont Singapore & Swissotel The Stamford

Job Description

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Assistant Manager, Jaan

Summary of Responsibilities:

Deliver Exceptional Michelin-Star Guest Experiences

• Lead the dining room team in delivering personalized, intuitive and memorable guest experiences aligned with Michelin-star and luxury hospitality standards.

• Drive service excellence through attention to detail, anticipation of guest needs and effective service recovery.

• Maintain compliance with LQA standards, Accor luxury service culture and restaurant service rituals.

• Build strong relationships with returning guests, VIPs and loyalty members.

Oversee Fine Dining Operations

• Manage daily restaurant operations, reservations, service flow, staffing deployment and outlet readiness.

• Collaborate closely with the Culinary and Sommelier teams to ensure seamless execution of the guest journey.

• Uphold the highest standards of presentation, cleanliness, food safety and operational excellence.

• Conduct daily briefings, coaching sessions and ongoing service training.

Drive Business Performance

• Monitor labour productivity, operating costs and revenue performance to achieve financial targets.

• Support menu engineering, upselling initiatives and guest engagement strategies to maximize profitability.

• Analyse guest feedback and operational metrics to identify opportunities for continuous improvement.

Lead, Develop & Inspire the Team

• Coach, mentor and develop service professionals to deliver consistent world-class hospitality.

• Foster a culture of accountability, teamwork and continuous learning.

Qualifications:

• Diploma or Degree in Hospitality Management or a related field.

• Minimum 2 years of leadership experience in a fine dining, luxury restaurant, or upscale hotel environment.

• Experience within a Michelin-starred, award-winning, or luxury hospitality setting is highly preferred.

• Passion for delivering exceptional guest experiences and luxury service standards.

• Strong leadership, coaching and team development capabilities.

• Excellent communication and interpersonal skills with the ability to engage guests and colleagues at all levels.

• Highly organized, detail-oriented and able to thrive in a fast-paced environment.

• Strong problem-solving, decision-making and conflict resolution skills.

• Commercially aware with an understanding of operational and financial performance.

• Self-motivated, adaptable and committed to continuous learning and professional growth.

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Sentosa Development Corporation & Subsidiaries

Welcome to Sentosa Development Corporation – where discovery never ends! We manage Sentosa Island, transforming it into more than a leisure destination. Our vision is to be the world's best-loved resort, focused on three areas: One Sentosa Experience, Smart Sentosa, and Sustainable Sentosa.

Job Description

Overall Job Purpose

As a Deputy Manager, International Sales, you should possess strong knowledge of the tourism industry. You will manage and lead the South Asia, Middle East and Long-haul teams to develop the sales pipeline, drive island visitorship and revenue. You will also work closely with the team to develop and execute successful co-marketing campaigns with trade partners and stakeholders.

You should be confident in communicating effectively with clients to understand their needs, while leveraging internal resources to achieve assigned objectives and sustain business growth.

Key Responsibilities

• Support the Unit Head in executing strategies to achieve visitorship and revenue growth

• Guide and support team members on strategy, implementation, market performance, and achieving budget, forecast and optimal business mix targets

• Develop and implement effective sales programmes to increase awareness and position Sentosa as a destination

• Build strong relationships and communicate effectively with internal and external stakeholders to achieve shared objectives

• Identify and solicit new and existing accounts to exceed visitorship and revenue targets through calls, meetings, and site inspections (where required)

• Prospect and grow the account portfolio, manage incoming leads, and close sales through all Sentosa sales platforms, including the B2B portal

• Organise and participate in industry trade shows, travel functions and business events

• Plan and conduct familiarisation trips and site inspections for clients (e.g. travel agents, event planners/organisers, destination management companies)

• Plan, execute and follow up on sales trips, roadshows and trade shows in assigned markets

• Prepare and deliver presentations on Sentosa’s products and services

• Prepare business papers, trip reports and presentations

• Present effectively to senior management and large audiences

• Strengthen product marketing presence to increase awareness and visibility

• Prepare contracts and proposals to formalise agreements with clients

• Liaise with travel trade partners, wholesalers, agents, and media on cooperative marketing programmes and promotional opportunities

• Identify business trends and marketing opportunities to enhance Sentosa’s brand positioning and performance

• Develop and implement quarterly action plans aligned with market insights and long-term strategies

• Utilise relevant systems and tools to track, manage and follow up on accounts proactively

• Provide market insights through weekly, monthly, quarterly and annual reports, as well as trip reports

Requirements

• Degree in Sales, Marketing or Business Administration

• 5 years’ experience in a related tourism or travel industry, with a proven sales track record

• Experience in preparing proposal of itinerary for leisure travel and group contracts

• Strong organisational skills with excellent follow-up ability

• Numerate with strong analytical capabilities

• Excellent communication and interpersonal skills (both written and spoken English and Chinese)

• Strong analytical skills to interpret business indicators and competitive trends

• Proven ability to work both independently and as part of a team

• Ability to travel and work on weekends and public holidays where required

• Positive attitude, self-motivated and results-driven

BHIRAJ BURI GROUP

BHIRAJ BURI GROUP (BBG) is a leading Thai asset development and management company with over 40 years of experience in the commercial real estate sector. With more than 790,000 sqm. of gross floor area across Bangkok’s strategic locations, BBG is dedicated to transforming spaces into places through its Work–Live–Play–EAT business.

Job Description

Key Responsibilities

Hotel Operations Management

• Oversee and manage the day-to-day operations of the hotel to ensure smooth and efficient service delivery.

• Monitor the readiness and cleanliness of guest rooms, public areas, facilities, and service areas.

• Coordinate with all operational departments to ensure seamless guest service and operational flow.

• Plan and monitor manpower allocation to match occupancy levels, business volume, and operational needs.

• Resolve operational issues promptly to minimize impact on guests and business operations.

• Conduct regular property inspections to ensure service quality, safety, and operational standards are maintained.

Guest Experience & Service Quality

• Ensure that all guest services are delivered in accordance with hotel standards and brand expectations.

• Handle guest complaints, service issues, and special requests in a professional and timely manner.

• Monitor guest feedback, online reviews, and satisfaction scores to identify areas for improvement.

• Promote a service culture focused on attentiveness, responsiveness, and professionalism.

• Work with department heads to improve service quality and enhance the overall guest experience.

• Support initiatives to increase guest satisfaction, repeat business, and positive customer reviews.

Team Management & People Development

• Lead, supervise, and support operational teams across hotel functions.

• Set clear expectations, performance standards, and operational goals for department heads and team members.

• Work closely with Human Resources on manpower planning, recruitment, onboarding, training, and employee development.

• Coach and guide team members to improve performance, service mindset, and operational discipline.

• Promote teamwork, accountability, grooming standards, and professional conduct among employees.

• Support performance evaluation and development planning for operational staff.

Cost Control & Operational Efficiency

• Monitor and control operating expenses to ensure alignment with approved budgets.

• Review the use of supplies, equipment, utilities, and other operational resources to ensure efficiency.

• Analyze operational costs and recommend improvement actions to reduce waste and optimize resources.

• Monitor inventory, stock control, and requisition processes across departments.

• Support process improvement, productivity enhancement, and operational efficiency initiatives.

• Ensure cost control measures do not negatively affect service quality or guest experience.

Policy, Standards & Compliance

• Ensure all hotel operations comply with company policies, hotel standards, and applicable laws and regulations.

• Monitor hygiene, safety, security, and emergency procedures across the property.

• Ensure compliance with fire safety, occupational safety, sanitation, and risk management requirements.

• Support internal and external audits related to service quality, safety, and operational compliance.

• Prepare operational reports, issue summaries, and improvement recommendations for management review.

Business Performance Support

• Support hotel business goals related to revenue, occupancy, profitability, and guest satisfaction.

• Work closely with Sales, Marketing, and Revenue teams to support business opportunities and guest requirements.

• Monitor key hotel performance indicators such as Occupancy, ADR, RevPAR, guest feedback, and operating cost.

• Recommend service improvements, operational initiatives, or revenue-supporting activities.

• Support hotel pre-opening, renovation, business improvement, or special projects as assigned.

Qualifications

• Bachelor’s degree or higher in Hotel Management, Hospitality Management, Business Administration, or related fields.

• Minimum 5-7 years of experience in hotel operations or hospitality business.

• Strong understanding of Front Office, Housekeeping, Food & Beverage, Engineering, Security, and overall hotel operations.

• Good leadership, people management, problem-solving, and decision-making skills.

• Ability to manage budgets, operating costs, manpower planning, and operational KPIs.

• Strong service mindset with the ability to manage guest experience professionally.

• Good command of English communication, both written and spoken.

Q HUNTER RECRUITMENT CO., LTD.

Job Description

Job Summary

We are seeking an experienced Wellness Manager to join a pre-opening luxury wellness resort and lead the development of exceptional wellness experiences for guests.

This role will be responsible for designing, managing, and enhancing wellness programs that integrate mindful living, hydrotherapy, nature-based activities, and wellness-focused lifestyle offerings, ensuring a seamless and memorable guest journey.

Key Responsibilities

• Design and develop wellness programs, retreats, workshops, and signature guest experiences

• Oversee daily wellness operations to ensure smooth service delivery and high guest satisfaction

• Manage wellness facilities including hydrotherapy and relaxation areas

• Collaborate with Front Office, Culinary, Guest Experience, and Operations teams

• Create personalized wellness journeys tailored to guest preferences

• Handle guest feedback and wellness-related concerns professionally

• Recruit, train, coach, and develop wellness team members and facilitators

• Establish service standards, SOPs, and operational procedures

• Ensure compliance with health, hygiene, and safety standards

• Monitor budgets, inventory, revenue performance, and program effectiveness

Requirements

• Minimum 5 years of experience in Wellness, Hospitality, Resort, Guest Experience, Spa, or related fields

• At least 2–3 years in a supervisory or management role

• Experience in luxury resorts, wellness retreats, boutique hotels, or pre-opening projects is highly preferred

• Knowledge of wellness programs, mindfulness activities, hydrotherapy, or recreation is a strong advantage

• Strong leadership, communication, and stakeholder management skills

• Commercial mindset with budgeting and operational performance management

• Good command of both Thai and English

Synergy SS Resources PLT

Job Description

Key Responsibilities

• To report directly to the General Manager for assignments and instructions, coordinate functions and activities of the operation departments with other department heads.

• To maintain standards of guest service and physical plant.

• To forecast and monitor sales, to achieve budgeted revenues and expenses and maximizes profitability related to the operating departments.

• To handle and advise management on all guest comments and complaints, to contribute tothe profitability and guest satisfaction perception of other hotel departments.

• To attend daily morning briefing, direct daily operating meetings covering all necessary subjects pertaining to the proper function of the departments, including future events, operational problems, possible changes in procedures, new management policies etc.

• To attend Monthly Profit and Loss Meeting.

• To participate in preparation of annual hotel budget.

• To increase level of guest satisfaction by delivering of an improved product through employee development, job engineering and quality image; and analyze operations from various aspects, e.g. operating costs, sales, efficiency, merchandising principles, work simplification, sanitation.

• To develop long and short-term financial and operational plans, which are related to the overall objectives of the hotel, and to develop new ideas in conjunction with department heads to increase sales, reduce costs or increase the productivity of the operation.

• To implement and maintain local and national sales/marketing programs. Follow up the programs or promotions to ensure if it is comply with the prescribed methods and standards.

• To ensure staff consistently providing prompt and cordial attention to guests at all times, and to encourage personal recognition of all guests; and make necessary corrections and recommendations for optimum performance while maintaining payroll control.

• To provide functional assistance and direction to section heads of operations and coordinate all planning, pricing, presentation, up selling and employee scheduling, to ensure optimum occupancy with a maximum average rate and revenue per cover.

• To conduct daily inspections in all operation departments both in front and back of house and supervise the activities of staffs to the extent necessary to ensure guest satisfaction, and a smooth working relationship internally.

• To liaise with the Cost controller and Executive Chef on menu planning suggestions and costs and maintain an up-to-date standard recipe file showing a complete cost breakdown and preparation for all items on the menus, and specialty items for future use.

• To coordinate with purchasing agent to ensure that all purchases conform to operation department specifications and quality.

• To monitor and ensure a safe working environment; train staff of personal hygiene and to work safely.

• To set a good role model for all staff with consistent and impartial behavior in all personnel matters, including discipline through respect.

• To be responsible for the compilation and timely submission of all required statistical and performance reports, including timely and accurate forecast reports.

• To manage in compliance with established company policies and procedures

• To manage in compliance with local, state and federal laws and regulations.

• To manage resources so as to achieve acceptable levels on labour standards performance.

• To attend RHI operation meeting monthly.

Apply now

If you are an accomplished hotel operations professional with a passion for delivering exceptional hospitality and driving operational excellence, we would like to hear from you. Please submit your CV, a cover letter outlining your relevant experience, and any professional certifications to the recruitment team at Synergy SS Resources PLT. We look forward to considering your application.

Shan You

Shan You is a Social Service Agency founded in 1995 to provide mental health and social care services to the community. Shan You Counselling Centre provides professional counselling to youths, adults, couples, and families. Our clients present with a wide range of mental health, relationship, and other issues. Our counselling services are accessible and affordable to all in the community, regardless of race, religion, and nationality. We seek to empower persons with mental health and other challenges to recover and live well.

Job Description

The Executive Director will provide visionary leadership and strategic direction for the charity, ensuring alignment with its mission and values. This role is responsible for driving the organisation’s growth, enhancing programme effectiveness, strengthening governance, fostering stakeholder engagement, and ensuring financial sustainability. The ideal candidate is a dynamic and purpose-driven leader with a strong passion for social impact, exceptional organisational skills, and the ability to inspire andlead high-performing teams. The Executive Director will have direct oversight of the Heads of Department (HODs) for the following functions:

• Counselling–Clinical Services and Counselling–Funded Programmes
• Community Partnership
• Corporate Services
• Wellness Community
• Professional Training

Key Responsibilities Areas

Drive Corporate Development

• Strengthen the Centre’s corporate development by aligning organizational growth with strategic priorities.
• Build a strong and credible corporate image through effective public relations strategies, high-quality publicity materials, and the delivery of innovative, high-impact services and programmes.
• Formulate and implement long-term strategies, including resource planning and organizational development, to support the Centre’s expansion, such as the establishment of new branches across Singapore or forming strategic alliances with other agencies.
• Develop and implement innovative strategies to ensure the Centre’s financial sustainability and long-term viability.

Manage Funds and Donations

• Actively lead and support the planning and execution of all fundraising initiatives and campaigns.
• Strengthen the Centre’s visibility and reputation to attract support from corporations, foundations, and institutions for targeted charitable projects.
• Ensure responsible and transparent allocation of donated and subsidized funds to maximize impact, reach, and benefits for the widest possible group of service recipients.

Drive programme effectiveness and efficacy

• Facilitate and participate in the Centre’s Management Committee meetings.
• Initiate and plan the development and implementation of programmes and administrative procedures congruent with the goals of the Centre.
• Undertake periodic review of programmes implemented to ensure their effectiveness and efficacy.
• Prepare regular progress and performance reports of the Centre for discussion at the Management Committee and sub-committees.
• Based on the above reports, to make recommendations regarding programme development and implementation for enhancing the Centre’s effectiveness and efficacy.

Manage community outreach and stakeholder network

• · Responsible for submission of reports, and respond to all correspondence and requests for information from government bodies and regulatory agencies.
• Represent the Centre in engagements with government agencies and the media, providing appropriate feedback, insights, and perspectives as required.
• Strengthen and expand networks with the social service sector, government bodies, and grassroots organizations to build partnerships and secure support for the Centre’s initiatives.
• Actively engage with external agencies in the social service and community sectors to foster collaboration and shared impact

Manage personnel and accounts

• Train, supervise and organize the career development of the staff of the Centre.
• Assist staff to draw up work objectives that are congruent with our vision, mission and goals and to gauge the efficacy of staff members’ efforts through a system of appraisal.
• Attend conferences, seminars, networking meeting and workshops and to share information and expertise gained with other staff members.
• Prepare a yearly budget of the Centre to be submitted to the Management Committee.
• Recommend and implement personnel and financial policies decided by the Management Committee
• Monitor, control and to ensure that the operating expenses of the Centre are within approved budget limits
• Conduct regular monthly meetings with all staff to facilitate open communication, operational updates and team alignment

Requirements

• At least 5 years of experience with the Social Services Sector with at least 15 years of senior management experience in a medium sized social service organization or equivalent
• Bachelor’s degree, preferably in Business Administration or any other related field

Other Requirements

• Good understanding of the social service profession/sector
• Must possess strategic agility to create a compelling vision for the organization, devise short-term and long-term goals and ensure all organizational activities and decisions are in line with the vision
• Must demonstrate experience in management, administration and human resources, sound understanding of governance principles, financial skills including budget creation
• Excellent communication, interpersonal, organizational & project management skills.
• Act as brand ambassadors of the Shan You brand with clients
• Displays integrity and model behaviour, develops people and builds teams, deals effectively with issues that arises

Please note that only shortlisted candidates will be contacted.

Private Advertiser

Job Description

We are seeking a dynamic and experienced General Manager / Secretary to oversee all aspects of the Club’s operations, ensuring compliance with established policies while fostering strong and collaborative relationships with the Management Committee, members, guest, employees, community partners, government agencies, and industry stakeholders.

The successful candidate will assume overall responsibility for strategic execution, organisational performance, regulatory compliance, and stakeholder engagement. The General Manager / Secretary will translate the Management Committee’s policies and strategic priorities into actionable operational plans, strengthen internal capabilities, optimize resources, and continuously enhance membership value and service excellence.

This appointment carries full financial stewardship and legal responsibility of the Club’s functions and operations. The successful candidate will cultivate constructive partnerships across key stakeholders to uphold the Club’s reputation and ensure its long-term sustainability and growth.

Key Responsibilities:

• Ensure compliance with policies established by the Management Committee (MC) and oversee their effective execution across the Club. Develop, implement, and monitor policies, procedures, and internal controls.

• Provide strategic leadership by setting financial and operational guidelines, including preparation of capital budgets in accordance with the budget calendar. Review monthly financial statements and implement timely corrective actions where necessary.

• Develop and execute the Club’s long-term strategic plan and annual business plan, with strong emphasis on revenue growth, operational efficiency, and sustainability.

• Drive marketing and membership initiatives to enhance membership value and promote Club facilities, programs, and services.

• Oversee all operational departments to ensure efficiency, service excellence, and compliance with sanitation, food safety, licensing, and regulatory standards.

• Advise the President, Management Committee, and sub-committees on matters relating to construction, renovation, maintenance, procurement, capital expenditure, and service contracts.

• Analyze financial performance, manage cash flow, safeguard assets, and review income and expenditure against targets, making recommendations for improvement.

• Maintain professional engagement with the Club Managers Association and relevant industry bodies; participate in conferences and forums to stay updated on industry developments.

• Fulfil all statutory duties as Secretary under the Societies Act, including filing annual returns with the Registry of Societies and preparing annual reports and financial statements.

Job Requirements:

• Degree or Master’s in Business Management, or related discipline,

• Proven leadership experience in Club, Hospitality, Food & Beverage, Sports, Lifestyle, or Leisure industries.

• Strong understanding of financial management, accounting principles, and budget oversight.

• Ability to align IT initiatives with business objectives and drive operational improvements.

• Proactive, hands-on leader with strategic vision and commitment to operational excellence.

• Meticulous with financial data and strong analytical capabilities.

• Excellent interpersonal, communication and stakeholder management skills.

• Service-oriented, results-driven and a collaborative team player.

Candidates who have served in senior leadership or deputy leadership roles within club or hospitality, F&B, sports, lifestyle and leisure work environments are welcome to apply.

ALAHDIN PRIVATE LIMITED

Job Description

JOB DESCRIPTION

Ensuring company policies are followed.

Optimizing profits by controlling costs.

Hiring, training and developing new employees.

Resolving customer issues to their overall satisfaction.

Maintaining an overall management style that follows company best practices.

Providing leadership and direction to all employees.

Ensuring product quality and availability.

Preparing and presenting employee reviews.

Working closely with the store manager to lead staff.

Overseeing retail inventory.

Assisting customers whenever necessary.

Organizing employee schedule.

Ensuring that health, safety, and security rules are followed.

Taking disciplinary action when necessary.

Ensuring a consistent standard of customer service.

Motivating employees and ensuring a focus on the mission.

Completing tasks assigned by the general manager accurately and efficiently.

Supporting Maintaining merchandise and a visual plan.

Maintaining stores to standards, including stocking and cleaning.

management as needed.

Chaweng Regent Co., Ltd.

Job Description

For our resort "Chaweng Regent Beach Resort" in Koh Samui Thailand, we are looking for a Resort Manager (Thai or Foreigner) with potential to grow into a GM role. Preferably already residing in Thailand. 

- Several years of (hotel) management experience in Thailand is a MUST. 

- Able to speak several languages. Fluency in English, German is a plus.

- Background in F&B and Rooms.

- Able to lead a multi-cultural team.

Please send your resume, with motivation letter and expected salary to email address: gm•@melatiresort.com.

Only short-listed candidates will be contacted.

Central Group (Central Pattana Public Company Limited)

Almost 45 successful years, CENTRALPATTANA has evolved into Thailand's largest and most sophisticated developer of retail property. Currently the Company owns and manages 42 premium shopping centers, 10 office buildings, 10 Hotels and 43 residential buildings.

Job Description

Dynamic Human Capital Pte Ltd

Connecting talents . Driving dreams

Job Description

On behalf of our client, we are seeking an experienced and motivated Assistant Manager, Housekeeping to oversee housekeeping and hospitality support services within a healthcare setting. This role is responsible for managing service partners, ensuring contractual compliance, driving operational excellence, and maintaining high standards of cleanliness, safety, and customer satisfaction.

This is an excellent opportunity for individuals with experience in hospitality, facilities management, contract management, or healthcare support services who are passionate about service quality and continuous improvement.

Key Responsibilities

• Manage and monitor outsourced service providers to ensure compliance with contractual obligations, service standards, and audit requirements.

• Review and validate vendor performance reports, KPIs, and supporting documentation.

• Conduct regular audits, inspections, and service quality assessments.

• Partner with vendors to address operational challenges and implement service improvements.

• Ensure all contract administration processes and records are properly maintained.

• Oversee daily housekeeping and hospitality-related operations to ensure smooth service delivery.

• Respond to operational issues and coordinate timely resolution with relevant stakeholders.

• Ensure compliance with workplace safety regulations and business continuity requirements.

• Manage inventory, equipment, and operational assets where applicable.

• Support procurement activities, purchase requests, and budget monitoring.

• Build strong relationships with internal stakeholders and service partners.

• Support annual budgeting and expenditure tracking exercises.

• Verify billing and ensure adherence to contractual terms.

• Lead or participate in operational improvement initiatives and projects.

• Provide guidance and support to supervisors and service partners to drive service excellence.

Requirements

• Degree in Hospitality Management, Facilities Management, Healthcare Administration, Contract Management, Horticulture, or a related discipline.

• Relevant experience in hospitality operations, facilities management, healthcare support services, contract management, or vendor management.

• Strong leadership and stakeholder management skills.

• Excellent communication, interpersonal, and report-writing abilities.

• Analytical, meticulous, and able to manage multiple priorities effectively.

• Proven ability to drive operational improvements and manage projects.

By submitting an application or your resume, you are deemed to have consented to Dynamic Human Capital Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice (https://dhc.com.sg/privacy-policy). You acknowledge that you have read, understood, and agree with the terms in our privacy notice.

We regret only short-listed candidate will be notified.

Registration No: R22110663 / Phua Qiu Ru / EA Licence No: 12C6253

Private Advertiser

Job Description

About the role

Run the show at our boutique 43-room hotel. You will lead a small team across front desk and housekeeping, ensuring every guest feels welcomed and well cared for. This is a hands-on role—greeting guests, inspecting rooms, solving problems, and motivating your team. No revenue or marketing duties—just operations and guest service.

Key responsibilities

• Welcome guests and manage check-in, check-out, and room assignments.

• Handle reservation enquiries via phone, email, and online platforms.

• Answer guest questions and provide local recommendations.

• Manage early arrivals, late departures, room changes, and special requests.

• Handle guest complaints promptly and professionally.

• Supervise and support front desk staff; maintain a professional and friendly atmosphere.

• Plan daily room cleaning schedules and inspect rooms to ensure cleanliness standards.

• Manage inventory of linens, toiletries, and cleaning supplies—reorder when needed.

• Recruit, train, and manage front desk and housekeeping staff.

• Create work schedules and manage attendance and leave requests.

About you

• At least 2–3 years of supervisory or managerial experience in a hotel. Boutique hotel experience is a plus.

• Diploma or Degree in Hotel Management or equivalent.

• Strong leadership, communication, and interpersonal skills.

• Excellent organisational, time-management, and multitasking abilities.

• Positive, solution-oriented mindset with clear and concise communication skills.

• Proficient in hotel Property Management Systems (PMS) and general IT.

• Good command of spoken and written English. Additional languages are an advantage.

Hotel Royal Ltd

Hotel Royal Limited was incorporated in 1968 and was subsequently listed in Singapore in the same year to conduct business as a hotelier. Hotel Royal not only houses 357 exquisitely-designed and spacious rooms, but is also situated close to the shopping paradise of Orchard Road. Being located right at the heart of Singapore allows our valued guests to travel with ease to almost every part of Singapore.

Job Description

Job Summary

The Hotel Manager leads the hotel’s strategic direction and operations to drive business growth, operational excellence, guest satisfaction, and compliance with regulatory and company standards.

Responsibilities

• Lead the development and execution of the hotel’s business and operational strategies aligned with company goals to achieve sustainable growth
• Set clear performance objectives and ensure departmental plans effectively support overall business priorities
• Drive continuous improvement and innovation initiatives to enhance service excellence and operational efficiency
• Lead business planning, budgeting, and performance reviews to inform key management decisions
• Oversee financial performance by managing revenue, profitability, cost control, and productivity to maximize market competitiveness
• Collaborate with teams to optimize occupancy rates, average room rates, and revenue opportunities
• Analyze business results and implement targeted strategies to improve financial and operational outcomes
• Identify and pursue opportunities for business growth, operational efficiency, and asset enhancement
• Provide leadership and direction to all hotel departments, including Rooms, Housekeeping, Food & Beverage, Property, Finance, Human Resources, Sales & Marketing, and Security
• Ensure efficient hotel operations that consistently deliver high service and quality standards
• Foster effective collaboration among departments to meet business and guest experience goals
• Maintain property, facilities, and assets to high standards of upkeep and safety
• Champion a guest-focused culture by promoting service excellence and adherence to brand standards
• Monitor guest satisfaction and reputation metrics, leading initiatives to improve service quality and resolve key guest issues
• Lead service recovery efforts to ensure timely and appropriate resolution of guest concerns
• Coach and develop department heads and key team members to build leadership capability and performance
• Cultivate a positive, accountable, and performance-driven work culture that supports talent development, succession planning, employee engagement, and retention
• Ensure effective manpower planning and leadership across all departments
• Ensure compliance with laws, licensing, health and safety standards, employment regulations, and company policies
• Lead risk management, emergency preparedness, workplace safety, security, and business continuity efforts
• Maintain proper governance, internal controls, reporting, and audit readiness across the hotel
• Represent the hotel professionally with guests, corporate clients, partners, vendors, authorities, and community stakeholders
• Maintain effective communication with the Country General Manager and corporate office regarding hotel performance, risks, and strategic matters
• Support sales, marketing, partnership, and brand-building initiatives as needed

Required competencies and certifications

• Diploma or Degree in Hospitality Management, Business Administration, or a related discipline
• Minimum 8 to 10 years of hotel experience, including senior leadership or department head roles
• Strong commercial, operational, financial, and people leadership capabilities
• Proven ability to lead multi-disciplinary teams and drive business performance
• Good understanding of hotel operations, guest experience, compliance, and asset management
• Excellent communication, decision-making, stakeholder management, and problem-solving skills
• High level of professionalism, integrity, accountability, and business judgment

LE CLOS PTE. LTD.

Job Description

Job Overview:

Le Clos is seeking an experienced, commercially driven, and hands-on General Manager to lead and oversee all aspects of the business. The General Manager will be responsible for driving operational excellence, financial performance, team development, and guest satisfaction across restaurant, wine retail, and event operations while upholding Le Clos' standards of hospitality and wine expertise.

Key Responsibilities:

• Lead and manage the overall operations of Le Clos, ensuring profitability, efficiency, and service excellence.
• Develop and execute business strategies to achieve revenue, growth, and operational objectives.
• Oversee all front-of-house, retail, wine, and event operations.
• Manage and develop department heads and team leaders, fostering a high-performance culture.
• Ensure exceptional guest experiences and maintain the highest standards of hospitality.
• Monitor financial performance, including budgeting, forecasting, cost control, and profitability analysis.
• Drive sales initiatives and identify opportunities for revenue growth across all business segments.
• Oversee recruitment, onboarding, training, and performance management of staff.
• Maintain compliance with all health, safety, employment, and licensing regulations.
• Build and maintain strong relationships with suppliers, partners, clients, and stakeholders.
• Collaborate with ownership on strategic planning, expansion opportunities, and business development initiatives.
• Ensure accurate inventory management, stock control, and operational reporting.

Requirements:

• Minimum 5 years of senior management experience in hospitality, food & beverage, luxury retail, or wine-related businesses.
• Proven track record in managing multi-functional teams and achieving financial targets.
• Strong leadership, communication, and decision-making skills.
• Solid understanding of P&L management, budgeting, and business operations.
• Passion for hospitality, customer service, and wine culture.
• Ability to work under pressure and adapt in a fast-paced environment.
• Strong organizational and problem-solving abilities.
• Experience with POS systems, inventory management, and operational reporting.
• Flexibility to work evenings, weekends, and public holidays when required.
• WSET qualification or wine industry experience is an advantage.

GD IDEAS CONSULTANCY PTE. LTD.

Job Description

• Oversee daily operations, ensuring smooth service delivery and adherence to restaurant standards.
• Monitor food quality, hygiene, and customer service standards.
• Ensure compliance with local regulations, including health, safety, and licensing requirements.
• Develop and maintain operating policies and procedures.
• Ensure outstanding customer service to enhance guest satisfaction.
• Address customer complaints and resolve issues promptly and professionally.
• Gather and act on customer feedback to improve service quality.
• Recruit, train, and manage staff, including Front of House (FOH) and Back of House (BOH) teams.
• Foster a positive work environment, promoting teamwork and staff engagement.
• Conduct regular performance evaluations and provide constructive feedback.
• Address staff concerns and resolve conflicts effectively.

0 COMPROMISE RECRUITMENT PTE. LTD.

Job Description

Job Summary

Oversee daily operations to maintain high service standards and drive team performance. Lead staff training, scheduling, and motivation to build a cohesive team. Deliver excellent customer service by resolving complaints promptly. Manage costs, inventory, and revenue to support profit goals while ensuring compliance with brand standards and local regulations.

Responsibilities

• Manage daily operations to ensure consistent service quality and operational efficiency aligned with business goals
• Lead and develop staff by training, scheduling, and motivating to foster a cohesive, high-performing team
• Resolve customer complaints promptly to secure satisfaction and enhance service reputation
• Control costs by managing inventory levels and monitoring revenue to achieve profit targets
• Ensure adherence to brand standards and local regulations through effective opening and closing procedures

Other Information

• EA License No.: 24C2389(0 COMPROMISE RECRUITMENT PTE.LTD.)
• EA Personnel Name: HE YA
• EA Personnel No: R24124237

LOFIS ( Thailand ) Co., Ltd.

WHO WE ARE:

Job Description

POSITION OVERVIEW

We are seeking an accomplished and visionary General Manager to lead a 4-star, 200-key hotel operating under a Hotel Management Agreement (HMA) with an established international brand. This is an executive leadership role that demands a rare combination of operational excellence, financial acumen, creative thinking, and an unwavering commitment to delivering exceptional guest experiences.

The ideal candidate is a proactive, entrepreneurial hotelier who thrives in a results-driven environment, is passionate about innovation, and can inspire teams while building strong relationships with the ownership group.

KEY RESPONSIBILITIES

1.  Operational Leadership & Creativity

▸   Drive day-to-day hotel operations across all departments with a hands-on, creative approach to service delivery and problem-solving

▸   Develop and implement innovative Standard Operating Procedures (SOPs) that differentiate the property from competitors

▸   Introduce creative programming, seasonal activations, and unique guest experiences across rooms, F&B, and events

▸   Champion a culture of continuous improvement, empowering department heads to innovate within their domains

2.  Revenue Management & Commercial Strategy

▸   Maximize total hotel revenue (Rooms, F&B, Ancillary) through strategic yield management and dynamic pricing

▸   Identify and develop new revenue channels  — OTAs, corporate accounts, MICE, direct booking strategies, partnerships

▸   Collaborate with the brand's sales and marketing team while maintaining local commercial agility under HMA guidelines

▸   Present innovative commercial proposals and revenue strategies to the ownership group on a regular basis

▸   Monitor RevPAR, ADR, and Occupancy performance versus comp set and STR data; implement corrective actions swiftly

3.  Cost Management & Financial Performance

▸   Oversee budgeting, forecasting, and P&L management to ensure GOP and EBITDA targets are consistently achieved

▸   Implement rigorous cost control systems across payroll, procurement, energy, and operational expenses

▸   Review and negotiate vendor contracts to optimize cost-efficiency without compromising quality standards

▸   Deliver transparent and insightful monthly financial reports to the ownership, highlighting variances and action plans

▸   Maintain a lean yet effective organizational structure aligned with hotel performance cycles

4.  Safety, Security & Compliance

▸   Ensure full compliance with all local regulations, brand standards, fire safety, and health & hygiene protocols

▸   Oversee a robust Safety & Security program covering guests, employees, and assets 24/7

▸   Lead emergency preparedness planning and conduct regular drills with all operational teams

▸   Maintain property standards and infrastructure through proactive preventive maintenance programs

▸   Uphold brand compliance requirements under the HMA and address audit findings promptly

5.  Guest Experience & Reputation Management

▸   Champion a guest-first culture that prioritizes personalized, memorable service across all touchpoints

▸   Drive improvement in all guest satisfaction scores  — GSS, TripAdvisor, Booking.com, Google Reviews

▸   Monitor online reputation in real time; personally oversee response strategies and service recovery processes

▸   Utilize guest feedback data to implement targeted service enhancements and staff training initiatives

▸   Establish VIP recognition programs and loyalty initiatives to drive repeat business and direct bookings

6.  Owner Relations & Strategic Reporting

▸   Serve as the primary point of contact between the hotel management (brand) and the ownership group

▸   Proactively present new business ideas, CAPEX proposals, and strategic initiatives to ownership

▸   Deliver clear, data-driven monthly and quarterly performance reports with forward-looking commentary

▸   Build and maintain a transparent, trust-based relationship with owners grounded in results and proactive communication

QUALIFICATIONS & REQUIREMENTS

Education & Experience

▸   Bachelor's degree or higher in Hospitality Management, Business Administration, or a related field

▸   Minimum 3–5 years of experience as a General Manager in a 4-star or 5-star hotel environment

▸   Demonstrated track record of managing full P&L in a branded hotel under HMA or franchise agreement

▸   Proven experience in both Rooms and F&B operations is highly preferred

Core Competencies

▸   Operational Creativity — ability to reimagine guest journeys, outlets, and hotel programming

▸   Revenue Generation — strong commercial instinct with hands-on experience in revenue management tools

▸   Financial Control — disciplined cost management with experience managing monthly P&L reporting

▸   Guest Advocacy — data-driven approach to improving guest scores with a passion for service excellence

▸   Leadership & Team Development — ability to inspire, coach, and retain high-performing teams

▸   Innovation & Ownership Alignment — entrepreneurial mindset with confidence to pitch new ideas to owners

▸   Safety-First Mindset — deep knowledge of hotel safety standards, emergency procedures, and compliance

Technical & Language Skills

▸   Proficiency in Property Management Systems (PMS), Revenue Management Systems (RMS), and reporting tools

▸   Strong command of English (spoken and written); additional languages are an advantage

▸   Competent in data analysis, budgeting tools, and digital reporting platforms

WHAT WE OFFER

▸   Competitive executive compensation package with performance-based incentives

▸   Direct leadership opportunity with full P&L responsibility and autonomy

▸   Collaborative ownership group that values innovation and long-term vision

▸   International brand affiliation with structured support under HMA

▸   A dynamic, centrally located property with strong market fundamentals

▸   Professional development and career advancement within an ambitious hospitality group

BWH Hotels Asia

Job Description

Primary Duties: 

1. Establish and identify business contacts with hotel owners, developers and investors.

2. Achieving target joining fee, design and brand compliance services fees, affiliation and integration fee amount and number of hotel count.

3. Look for an opportunity to brand more hotels in Asia.

4. Prepare and re-search for the level of competitiveness in the market prior the establishment of the initiate contact.

5. Define product category for each hotel property.

6. Make presentation of BWH Hotels to prospect and follow-up.

7. Maintain professional relationship, supervising and support the area representative in each territory.

8. Develop strategy to approach each project.

9. Prepare 5 to 10 years’ Revenue Projection for managed hotels.

10. Prepare a presentation to the bank (if necessary).

11. Prepare and draft the BWI’s Sub-License Agreement, Professional Service Agreement, Technical Service Agreement, Premier Amendment, MOUs, ADO Agreement, Referral Agreement, and Letter of Appreciate for Fee Finder.

12. Internally coordinate the planning to achieve the feasible outcome of the project at the negotiation state.

13. Responsible for supervising the Development team, providing guidance and support, and ensuring all departmental objectives and performance standards are met efficiently. Join the meetings and trips for some of the projects handled by the Regional Development Manager.    

14. Attend industry events (hotel conferences, etc.).                                                             

15. Perform any other reasonable duties requested by the Managing Director, Development - APAC.

16. Comply with company’s rules and regulations.

Knowledge And Skill Requirements:

• Bachelor's degree in Business Administration, Hospitality Management, Real Estate, Finance, Marketing, or a related field.

• Minimum 5+ years of progressive experience in hotel development, hospitality consulting, real estate development, or a related business development role, with demonstrated success in hotel signings and brand expansion.

• Proven ability to identify, evaluate, negotiate, and secure new hotel development opportunities with owners, developers, and investors.

• Ability to manage multiple projects simultaneously and work effectively across different countries, cultures, and business environments.

• Strong financial and analytical skills, including feasibility assessments, market analysis, and business case evaluation.

• Proficiency in Microsoft Office applications, particularly Excel and PowerPoint.

• International business experience and a strong understanding of Asian markets, cultures, and business practices are highly preferred.

• Ability to travel regionally as required.

• Fluent in English.

The Cacti House Co., Ltd.

Job Description

Job Summary

KOON Hotel Group is looking for a Hotel Operations Manager to oversee daily hotel operations, focusing on Rooms Division, Engineering & Property Division, Guest Experience and Operation Excellence.

This role is for a hands-on operations leader who can work closely with Front Office, Housekeeping, Engineering, Facilities, IT and Security teams to ensure that the hotel is ready to sell, ready to serve and able to deliver KOON’s brand experience consistently.

The position will also support productivity improvement, lean process, service standard implementation and operational discipline by improving workflows, reducing repeated issues, following up action plans and helping teams work more effectively.

Key Responsibilities

• Oversee daily operations of Rooms Division and Engineering & Property Division

• Coordinate with Front Office, Housekeeping, Engineering, Facilities, IT and Security teams

• Follow up room readiness, room status, arrivals, departures, group arrivals, VIPs and guest requests

• Monitor room cleanliness, room defects, guest areas and overall property readiness

• Follow up OOO / OOS rooms, repair requests, pending maintenance and repeated issues

• Coordinate with Commercial and F&B teams for group, event, meeting, wedding, VIP and special requirements

• Handle guest complaints, service recovery and repeated operational issues

• Drive Operation Excellence initiatives to support KOON brand standards and guest experience

• Improve workflow, manpower productivity and cross-functional coordination between Front Office, Housekeeping and Engineering

• Support Lean Process implementation by identifying repeated issues, waste, delays, rework and unnecessary work steps

• Build working systems such as morning brief, checklist, issue log, action tracker and daily / weekly operations report

• Monitor manpower, overtime, productivity and team discipline

• Report key issues, risks, productivity gaps and action plans to Director of Operations & Performance

Qualifications

• Bachelor’s degree or higher in Hotel Management, Tourism, Business Administration, Management, Engineering, Facility Management or related fields

• At least 6–10 years of experience in Hotel Operations, Rooms Division, Front Office, Housekeeping, Engineering, Facilities or Guest Experience

• At least 3 years of experience in supervisory or managerial level

• Experience coordinating Front Office, Housekeeping and Engineering / Property teams

• Good understanding of room readiness, room status, guest complaints, service recovery, OOO / OOS and repair follow-up

• Strong mindset in Operation Excellence, productivity improvement, lean process or service standard implementation

• Able to use reports, checklists, Excel or Google Sheets for basic tracking, follow-up and operations reporting

• Strong hands-on leadership; able to walk the property, see issues, manage the team on the floor and follow up until work is completed

• Detail-oriented, flexible and able to work in a growing organization where systems, standards and operational discipline are being improved

Preferred Candidate

Hands-on hotel operations leader with experience in mid-sized hotels, independent hotels or service businesses where they have had to work closely with the team and solve operational issues directly. Strong in room readiness, guest experience, property readiness, repair follow-up, productivity improvement and cross-functional coordination. Able to turn repeated problems into process improvement and not overly attached to large hotel chain working styles where full support systems are already in place.

Please Include in Your Application

Please include your current salary, expected salary, earliest available start date, size of operations team previously managed, and brief examples of room readiness, guest complaint, OOO / OOS, repair follow-up, productivity improvement or process improvement experience.

BWH Hotels Asia

Job Description

BWH Hotels in Asia is looking for General Manager for Best Western Click Sathorn 11

Responsibilities:

• Develop and implement strategic plans to enhance hotel performance and achieve business objectives.

• Oversee day-to-day hotel operations, including front desk, housekeeping, food and beverage, and maintenance.

• Develop and manage the hotel budget, monitoring revenue, expenses, and profitability.

• Develop and implement sales and marketing strategies to maximize revenue and occupancy.

• Implement cost-effective measures without compromising service quality.

• Foster a culture of outstanding customer service, anticipating and exceeding guest expectations.

• Address and resolve guest concerns in a timely and professional manner.

• Build and maintain relationships with hotel owners.

• Foster a culture of continuous learning, providing resources and opportunities for team's professional growth.

• Ensure adherence to quality standards and brand guidelines.

• Ensure compliance with health, security, and safety standards.

• Maintain knowledge of local competition and general industry trends.

Qualifications:

• Minimum 3-5 years of experience as a hotel General Manager

• Proven track record of success in driving revenue growth, improving guest satisfaction, and managing teams effectively

• Strong financial acumen and budget management experience

• Experience in developing and implementing marketing and sales strategies

• Strong understanding of hotel operations, including front office, housekeeping, food and beverage, and maintenance

• Exceptional customer service orientation

• Excellent communication, interpersonal, and leadership skills

• Proficient in hotel management software and technology

• Knowledge of local regulations and industry trends

Interested candidates are encouraged to send their application with full resume indicating position of interest, qualifications, educational background, employment records, expected salary and recent photo.  
 

 BWI (Thailand) Co., Ltd.

 Unit 5A-2, 5th Floor, Gaysorn Place Office Building,

 999 Ploenchit Road, Lumpini, Phatumwan, Bangkok 10330 Thailand

 T: +66• ••• •260    F: +66• ••• •252

 www.bestwestern.com

PERSOL Thailand

Job Description

Persol Thailland is currently partnering with a well-established organization in the sports, leisure, and lifestyle space, known for delivering integrated experiences across fitness, recreation, and hospitality. With a strong focus on quality service and well-managed facilities, the business continues to evolve as a destination for both individual and corporate clients.

As part of its ongoing growth, our partner is looking to bring on a Director of Operations to play a key leadership role in driving operational excellence, enhancing service standards, and shaping the overall customer experience. This is a great opportunity for a commercially minded leader who enjoys building strong teams and making a visible impact within a dynamic environment.

Key Responsibilities

• Drive business growth through revenue generation, membership expansion, and event development while overseeing budgets and financial performance.

• Ensure high standards of asset quality and maintenance, implementing best practices and continuous improvement initiatives.

• Oversee daily operations to deliver seamless service, operational efficiency, and an excellent customer experience.

• Maintain strong hospitality standards across all service teams, including training, performance management, and service excellence.

• Lead the planning and execution of events, tournaments, and corporate functions.

• Provide effective leadership to operational teams, fostering a culture of accountability, collaboration, and high performance.

• Manage client and stakeholder relationships, ensuring satisfaction, engagement, and long-term loyalty.

• Ensure compliance with organizational policies and deliver accurate reporting on performance and operations.

Qualification; 

• Bachelor’s degree in Business, Sports or Golf Management, Agronomy, or a related field.

• 5–10 years’ experience in golf operations management, including strong exposure to course maintenance and quality control.

• Demonstrated experience in financial management, revenue generation, and operational improvement.

• Strong leadership, communication, and stakeholder management skills.

• Solid understanding of turf management, agronomy, and golf operations.

• Strong English communication skills 

This is more than a role — it’s your platform to lead, transform, and elevate an entire operation.

Remark: Only shortlist candidates will be contacted 

All applications will be treated in strict confidence. All material submitted in connection with your application will become part of our confidential recruitment files. We regret that only shortlisted candidates will be notified.  
*By submitting your curriculum vitae or personal data to us in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us and our affiliates, in accordance with our Privacy Policy. Please visit www.persolthailand.com for a copy of our Privacy Policy. If you wish to withdraw your consent, please drop us an email to let us know. 
 
CONTACT: 
PERSOL HR Services Recruitment (Thailand) Co., Ltd. 
 

Red Chamber Entertainment

Job Description

Job Summary

Join Red Chamber Entertainment Pte Ltd as a Restaurant Waiter/Waitress, delivering excellent customer service by managing orders, serving food and drinks, and maintaining a clean, organized dining environment in a fast-paced setting.

Responsibilities

• Greet and escort customers to their tables to ensure a welcoming experience
• Present menus and provide detailed information about portions, ingredients, and potential food allergies
• Prepare tables by setting up linens, flatware, and glasses for service readiness
• Offer menu recommendations and up-sell additional products when appropriate to enhance customer satisfaction
• Take accurate food and drink orders using POS ordering software and order slips
• Communicate order details clearly to Kitchen Staff to ensure timely preparation
• Serve food and drink orders promptly and courteously
• Inspect dishes and kitchenware for cleanliness and presentation, reporting any issues immediately
• Arrange table settings and maintain a tidy dining area throughout service
• Deliver checks and collect bill payments efficiently
• Clear dirty plates, glasses, and flatware from tables and transport them to the kitchen for cleaning
• Collaborate with bar and restaurant staff to review daily specials, menu changes, and service specifications for reservations
• Follow all relevant health department regulations to maintain safety and hygiene standards
• Provide excellent customer service by attentively responding to guest needs and inquiries
• Demonstrate hands-on experience with cash registers and ordering systems such as Revel POS or Toast POS
• Apply basic math skills to handle transactions accurately
• Exhibit attentiveness and patience when interacting with customers
• Use strong organizational and multitasking skills to perform effectively in a fast-paced environment
• Practice active listening and communicate effectively with team members and customers
• Foster team spirit by cooperating and supporting colleagues

Preferred competencies and qualifications

• Team player attitude to contribute positively to the work environment
• Good learning attitude to adapt and grow within the role

Other Information

• Location: Foch Road
• Working hours: 10.30am - 10.30pm (Shift Work)
• Salary: $1800 - $2300
• Preference: Full-time job

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YOCHI ASIA PTE. LTD.

Job Description

The Yo-Chi Assistant Venue Leader is responsible for creating great customer experiences by supporting the Venue Leader in running a seamless venue operation. This includes leading a strong customer service focus, driving quality standards, people management, maintaining a safe working environment, and financial accountability to achieve commercial results.

Roles and Responsibilities

• Ensure every team member is committed to delivering great customer service

• Always maintain a clean and tidy venue, ensuring team members are aware of their roles and tasks

• Address any customer concerns or issues with professionalism and care and address any escalated matters

• Ensure all food products are prepared to adhere to the respective operational procedures

• Manage all food inventory to maximise sales and profitability

• Ensure all team members adhere to all Yo-Chi policies and procedures

• Record and act upon any identified hazards in the venue

• Provide feedback and ongoing coaching of the team to build on product quality, knowledge and service skills

• Lead by example, demonstrating the standards of care and customer service that are expected of the team

IMD Info-communications Media Development Authority

Job Description

OYO Technology & Hospitality (Thailand) Ltd.

Job Description

• Oversee daily operations of the hotel, including front desk, housekeeping, food and beverage, and maintenance.

• Develop and implement effective business strategies to maximize revenue and occupancy rates.

• Monitor financial performance, manage budgets, and prepare financial reports.

• Ensure outstanding guest service and address any guest concerns effectively.

• Lead, train, and develop hotel staff to enhance their skills and ensure high performance.

• Maintain compliance with all hotel policies, procedures, and industry regulations.

• Collaborate with marketing and sales teams to promote the hotel and attract new business.

• Foster relationships with local businesses, community leaders, and industry partners.

Job Qualification:

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.

• Proven experience as a General Manager or similar role in the hospitality industry (5 years preferred).

• Strong knowledge of hotel operations and revenue management principles.

• Exceptional leadership, communication, and customer service skills.

• Proficient in hotel management software and Microsoft Office Suite.

• Ability to make strategic decisions and solve problems efficiently.

SHINYA IZAKAYA LLP

Job Description

Company Overview

At Shinya Izakaya, we offer a cozy setting to enjoy authentic Japanese dishes like sushi, sashimi, and sizzling skewers. With fresh ingredients and bold flavors, we bring the true essence of izakaya dining to your table.

Job Summary

Ensure operational excellence to drive local and global business growth aligned with company expansion plans, leveraging extensive overseas experience, especially in China, for new partnerships in Singapore.

Responsibilities

• Collaborate with the Group CEO to develop and execute strategic plans that meet organizational goals within budget and timelines
• Set KPIs and design expansion and operational improvement strategies to support business growth
• Assist in evolving existing brands or developing new dining concepts to maintain market relevance
• Identify and evaluate strategic business opportunities including joint ventures, mergers, acquisitions, and partnerships for company expansion
• Deliver timely, accurate, and comprehensive reports on company operational performance
• Lead and motivate a high-performance management team to achieve sales, profitability, and business objectives
• Provide daily leadership to ensure service operations align with the company’s mission and core values
• Recruit, develop, and retain motivated food and beverage professionals to support aggressive expansion plans
• Oversee all restaurant operations to ensure smooth and efficient functioning
• Define and implement processes and monitoring systems to maintain high standards of food quality and service
• Measure and evaluate the effectiveness of internal and external operational processes to drive continuous improvement

SUMMIT SEOYON BUSINESS DEVELOPMENT (THAILAND) CO., LTD.

Job Description

Job Descriptions;

Hotel Managers can have a wide variety of duties depending on the establishment. Some main responsibilities include:

• Monitor staff performance, ensuring the hotel is running well and guests are happy

• Coordinate front-office and back-office activities and resolve any problems

• Overseeing personnel, including receptionists, kitchen staff, and office employees.

• Monitoring employee performance and conducting regular evaluations to help improve customer service.

• Resolving issues regarding hotel services, amenities, and policies.

• Organizing activities and assigning responsibilities to employees to ensure productivity.

• Creating and applying a marketing strategy to promote the hotel’s services and amenities.

• Coordinating with external parties, including suppliers, travel agencies, and conference planners.

• Evaluating hotel performance and ensuring compliance with health and safety rules.

• Partaking in financial activities, including establishing room rates, setting budgets, and assigning funds to departments.

Hotel Manager Responsibilities:

• Overseeing personnel, including receptionists, kitchen staff, and office employees.

• Monitoring employee performance and conducting regular evaluations to help improve customer service.

• Collecting payments and maintaining records of budgets, funds, and expenses.

• Welcoming and registering guests once they arrive.

• Resolving issues regarding hotel services, amenities, and policies.

• Organizing activities and assigning responsibilities to employees to ensure productivity.

• Creating and applying a marketing strategy to promote the hotel’s services and amenities.

• Coordinating with external parties, including suppliers, travel agencies, and conference planners.

• Evaluating hotel performance and ensuring compliance with health and safety rules.

• Partaking in financial activities, including establishing room rates, setting budgets, and assigning funds to departments.

Hotel Manager Requirements:

• Bachelor’s degree in hospitality, business administration, or a relevant field.

• A minimum of 5 years experience in hotel management or a similar role.

• Strong understanding of hotel management best practices and data entry software.

• Outstanding interpersonal communication and customer service skills.

• Exceptional leadership abilities with great attention to detail.

Bistro Onethirtysix (Whampoa) Pte. Ltd.

Bistrone36 is a cosy, jovial bar and kitchen tucked away in a corner of a peaceful street situated at Whampoa West.

Job Description

All food and beverage services such as serving food and beverage, taking orders, Barista, Bartender and cashiering. Train and manage Staffs, help to boost sales, handle complains from customers, order food and drinks from suppliers, create new food and drinks in the menu, check emails and handle calls from customers.

CLEAN EXPRESS PTE. LTD.

Job Description

Responsibilities

• Organize team roles to align with operational goals and evaluate employee performance to support development and productivity
• Document operational tasks accurately and prepare reports for upper-level management to inform decision-making
• Conduct employee reviews and assessments to provide constructive feedback and identify training needs
• Assist with onboarding new employees and support the delivery of training programs to ensure smooth integration
• Make informed operational and process decisions to improve team efficiency and workflow
• Apply creative problem-solving techniques to address challenges and optimize team performance
• Delegate assignments effectively to team members based on skills and workload distribution
• Manage time and tasks with exceptional attention to detail to meet deadlines and maintain quality standards

Wenet SGP Pte Ltd

Wenetgroup Ltd. is an operations management consulting firm headquartered in Taipei, Taiwan. We provide one-stop business solutions to help clients solve operational challenges, optimize processes, and improve performance.

Job Description

Company Overview

Wenetgroup Ltd is an enterprise management consulting firm with headquarters in Taipei and offices in America, Japan, Malaysia, and Singapore. We specialize in business branding, marketing, integrated management, talent cultivation, and professional services including project and event management.

Job Summary

Manage and coordinate household operations for the Chairman or CEO, ensuring seamless scheduling, event planning, staff supervision, and resource management to support both personal and business needs efficiently and professionally.

Responsibilities

• Manage the household schedule and calendar for the Chairman or CEO to ensure timely appointments and commitments
• Plan, organize, and coordinate events to meet household and professional requirements
• Arrange personal and professional appointments with attention to detail and priority
• Schedule and supervise home maintenance and repair projects to ensure quality and timely completion
• Handle household bills and administrative tasks accurately and efficiently
• Run errands and perform necessary tasks to support household operations
• Supervise household staff including housekeepers, private chefs, nanny, and drivers to maintain high service standards
• Plan and control household resources such as manpower shifts and inventory to optimize operations
• Provide essential support for business trips, including arranging local flights and coordinating setup requirements
• Prepare and design household management SOPs, including equipment manuals, inventory lists, vendor lists, and daily checklists to standardize processes

Preferred competencies and qualifications

• Proven experience in a similar household management role
• Strong communication and interpersonal skills to interact effectively with household members and external contacts
• Ability to understand and adapt to household needs and preferences professionally
• Broad knowledge of household management, service etiquette, and related responsibilities
• Demonstrated responsibility, efficiency, discretion, and strong organizational skills
• Strong judgment and attention to detail with the ability to handle confidential information discreetly
• Proficiency in Microsoft Office and document management tools
• Relevant certification such as Butler training is an advantage

Siamplaengna

Job Description

Key Responsibilities:

• Daily Operations: Oversee all aspects of property management including Front Office, Housekeeping, Maintenance, and Security to ensure 5-star cleanliness and guest satisfaction.

• Revenue & Reputations: Drive occupancy rates, manage room distribution on OTAs, and actively maintain excellent online ratings and reviews.

• Cost & Budgeting: Manage operational costs, utilities, and vendor contracts efficiently to maximize profitability.

• Team Leadership: Lead, train, and motivate a compact, multi-skilled hotel team to deliver warm and professional services.

• Guest Relations: Handle guest inquiries, feedback, and complications with professional problem-solving skills. 

Qualifications:

• Thai National with at least 3-5 years of experience in Hotel Management, Resident Management, or Operations Management in a city hotel or premium serviced apartment.

• Strong understanding of OTA platforms, channel managers, and digital hospitality trends.

• Hands-on leadership style (not just sitting in the office) with excellent problem-solving skills.

• Good command of spoken and written English.

• Familiarity with the Ratchadapisek/Ladprao/Chatuchak area is a plus. 

ARAVEST SG MARLIN PM PTE. LTD.

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Operator Manager organizes and coordinates the services to ensure that each customer experiences a memorable stay from arrival, during the stay, through to departure, in line with Hilton and hotel policies and procedures.

What will I be doing?

As the Operator Manager, you will be responsible for performing the following tasks to the highest standards:

• Actively seek verbal feedback from customers and team members at every opportunity.

• Agree on and implement actions to make improvements to customer service.

• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received.

• Positively deal with and learn from customer complaints and comments with follow-up and feedback to the related Front Office Manager / Assistant Front Office Manager.

• Handle complaint promptly and efficiently, taking the necessary action, and informing the Guest Service Manager to follow-up where appropriate.

• Follow-up with all guests to ensure satisfaction with problem resolutions (service recovery).

• Maintain guest histories to assist with returning guests.

• Make sure all customer requests and queries are responded to promptly and effectively while assisting on the floor during peak periods each day.

• Be available to assist on duty in the hotels during any busy days or special events.

• Be proactive towards customers, assisting them with any reasonable requests, training all team members to see these things before customers ask.

• Handle all internal and external guest enquiries promptly with minimal delay, directing them to the correct parties with which they wish to speak and providing information where necessary.

• Effectively manage all hotel communications, telephone calls, fax, mails, in a prompt, courteous and efficient manner, ensuring that guests feel welcome when they contact the hotel.

• Ensure that all team members provide on time wake-up call services to hotel guests.

• Handle all messages in a private and confidential manner, ensuring privacy for guests and that the messages are received and delivered clearly, accurately and in a timely manner.

• Lead the Communication Centre, monitoring performance, providing guidance and making decisions.

• Ensure consistency of standards throughout the operation by adhering to Hilton brand standards.

• Have detailed knowledge of Hilton departmental standards, explaining the standards to the team.

• Run the Communication Centre as the MAGIC Centre according to brand standards.

• Familiar with operating the telephone, FCS, OnQ PM and Micros system.

• Assess team members’ performance against standards, monitoring standards through regular standards review checks.

• Develop action plans to address shortfalls in standards and identify shortfalls before they affect customer service, implement and follow through with improvements identified.

• Prepare rosters and job schedules for team members to meet business needs (taking into consideration internal activities, occupancy and external events, promotions, etc.).

• Coordinate with Housekeeping and Engineering department to ensure cleaning is followed-up, ensuring that follow-up procedures are maintained.

• Communicate effectively with the F&B and Kitchen teams to ensure in-room dining quality and effectiveness.

• Be completely familiar with all emergency procedures and the fire system, ensuring that all Communication Centre team members are familiar with the procedures too.

• Describe, assign and delegate duties and authority for the operation of the department at all times.

• Understand the situation in other departments and their implications for your own department.

• Plan ahead and ensure adequate resources are available.

• Ensure the shift is reviewed, and handovers and briefings are carried out.

• Maintain in-depth technical knowledge and skills required for the job.

• Maintain guest histories to assist with returning guests.

• Attend and participate in regular operational and hotel meetings.

• Understand the goals of the hotel and the department’s role in achieving them, communicating the goals to the team.

• Set and agree to departmental objectives for self and team, representing the needs of the team to others in the hotel and getting members of the team to work cooperatively with others.

• Act as a coach and mentor to team members, reinforcing standards and expectations, motivating team members to strive for established targets.

• Keep the team up to date about departmental, hotel and company activities through regular communication meetings and memos including special events and promotions in the restaurants and bars.

• Take on an active role in the team, ensuring effective communication and work as a team in order to reach goals and targets.

• Lead and motivate team members by leading by example and employing competent and consistent management practices.

• Be aware of potential highs and lows in the business.

Create and implement sales promotions and team member incentives as per discussion with the Front Office Manager.

• Create an environment where “everyone sells”.

• Use key monitors and financial targets to evaluate the department’s performance and make future plans.

• Complete regular financial and operating reports, forecasting potential costs.

• Follow company control procedures, controlling costs without compromising standards.

• Communicate relevant financial information to the team, analyze and explain any financial variance against plan.

• Set up and maintain the leave plans for the department.

• Carry out seasonal inventory of operating equipment.

• Understand the quantity and quality of people needed to operate the department.

• Carry out selection interviews and make effective recruitment decisions based on skills and attitude.

• Ensure that new recruits have all relevant information before commencing employment.

• Plan and ensure that departmental orientation is carried out.

• Ensure that standard training and assessments are carried out.

• Regularly review individual and team performance against objectives and provide feedback.

• Develop and implement department training plans to meet business needs.

• Review and evaluate all training activities.

• Carry out annual appraisals in accordance with legal and hotel guidelines, assisting the Front Office Manager with all team members and identify individual training needs.

• Introduce appropriate product knowledge courses for team members.

• Participate in trainer programs, providing structured training to people starting careers in the hospitality industry.

• Understand relevant Health & Safety legislations and their implications on the department’s operation.

• Communicate to the team their responsibilities within Health & Safety, ensuring that safe and healthy working practices are implemented at all times.

• Participate in community public relations for the hotel.

• Ensure all reporting and servicing deadlines are met on a timely basis.

• Adhere to the hotel’s security and emergency policies and procedures.

• Be familiar with and master the reservation content to help guests to book rooms.

• Carry out any other reasonable duties and responsibilities as assigned.

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

Direct Reports

Operator Supervisor

Operator

What are we looking for?

An Operator Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Minimum 2 years of experience in the same position in a 5-star international branded hotel or comparable industry related experience.

• Understand basic spoken English to meet business needs.

• Maintain a high customer service focus by approaching your job with the customers always in mind.

• Positively impact, take personal responsibility and initiative to resolve issues, communicating clearly with both customers and colleagues.

• Motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve personal performance.

• Be flexible and respond quickly and positively to changing requirements including the performance of any tasks requested of you.

• Maintain high team focus by showing co-operation and support to colleagues in the pursuit of team goals.

• Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.

• Good organization and coordination skills.

• Strong sense of responsibility and self-motivation.

• Patient and responsible to solve all problems.

• Able to maintain excellent relations with team members.

• Able to work under great physical and mental pressure.

• Actively promote the services and facilities of Hilton brands to guests and suppliers of the hotel.

• Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.

• Familiar with computer systems preferred.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Bakery Depot Pte Ltd

Founded in 1997, The Bakery Depot stands as a distinguished leader in artisanal products who are committed to crafting wholesome food to baked goods, using traditional techniques and premium natural ingredients.

Job Description

About the role

We are seeking ambitious and motivated individuals to join our food & beverage team as Trainee Managers. This role is designed to prepare you for future leadership positions by providing hands-on exposure to outlet operations, staff supervision, and management practices.

What you’ll be doing

• Learn and understand outlet operations under guidance.
• Assist in supervising team and shift leaders.
• Support inventory management, ordering, wastages and cost control.
• Handle basic administrative tasks.
• Gain exposure to customer service escalation.
• Monitor staff performance and provide feedback.

What we’re looking for someone with

• Some prior supervisory in F&B experience advantageous
• Minimum 3 - 5 years of relevant F&B working experience
• Analytical thinking and eagerness to learn management practices
• Strong interpersonal and communication skills
• Ability to take initiative and adapt quickly
• Ambition to grow into management roles
• Open-minded and receptive to feedback
• Ability to multitask and lead by example.
• Ability to step confidently into the Assistant Outlet Manager role when required
• Responsible, reliable, and dependable with a hands-on approach
• Flexibility to work shifts, weekends, and holidays

CBRE Pte Ltd

About CBRE

Job Description

Pimalai Resort & Spa Company Limited

URGENTLY REQUIRED !!!

Job Description

Resident Manager

Pimalai Resort & Spa | Koh Lanta, Krabi, Thailand

At Pimalai, we believe true luxury lies in harmony with nature, heartfelt hospitality, and exceptional attention to detail.

Nestled along the untouched southern coast of Koh Lanta, Pimalai Resort & Spa is one of Thailand’s most distinguished luxury beachfront resorts. With a long-standing reputation for excellence, sustainability, and authentic Thai hospitality, we are seeking an exceptional leader to join us as Resident Manager.

The Opportunity

This is more than an operational role.
It is an opportunity to shape the guest experience, influence strategic direction, and lead a resort where luxury is defined by authenticity and care.

You will work closely with ownership and senior leadership, overseeing all aspects of resort operations while ensuring that every guest journey reflects the essence of Pimalai.

Your Impact

• Lead the day-to-day operations of a multi-award-winning luxury resort

• Champion service excellence aligned with international 5-star standards

• Inspire and develop a diverse, multicultural leadership team

• Drive operational performance, financial outcomes, and continuous improvement

• Elevate guest experience through thoughtful, personalized service delivery

• Uphold Pimalai’s commitment to sustainability, community, and responsible tourism

Who We Are Looking For

We are seeking a leader who combines operational expertise with emotional intelligence:

• Extensive experience in luxury resort operations (5-star international brands)

• Proven track record as Operations Manager, Resident Manager, or equivalent

• Strong background in destination or island resorts

• Hands-on leadership style with a passion for people and service excellence

• Solid understanding of financial performance and P&L management

• Ability to thrive in a remote resort environment and lead diverse teams

• Comfortable working closely with ownership in a privately owned luxury setting

Why Pimalai

• A privately owned luxury resort with a clear long-term vision

• A culture built on Heartfelt Care and Harmony

• Direct exposure to strategic decision-making with ownership

• A rare opportunity to lead in a natural, unspoiled island environment

• A workplace where sustainability and community truly matter

Join Us

If you are passionate about luxury hospitality and ready to take on a role that combines operational leadership with meaningful impact, we would be delighted to hear from you.

KAIA Koh Phangan Resort

Job Description

SATHA HOSPITALITY CO., LTD.

Job Description

Resort Operations & Commercial Manager
Sataa Resort Nan

Sataa Resort Nan is a boutique luxury retreat in Northern Thailand, thoughtfully designed around timeless storytelling, local heritage, and meaningful hospitality.

We are seeking a commercially minded and hands-on hospitality professional to help lead the next phase of our growth. This role combines resort operations, guest experience, team leadership, and commercial performance within a highly personalised boutique resort environment.

The ideal candidate should be proactive, detail-oriented, service-driven, and capable of leading multidisciplinary teams while also contributing to business growth and strategic direction.

Key Responsibilities

• Oversee day-to-day resort operations across all departments

• Ensure high service standards and smooth guest experiences

• Support team leadership, staff performance, and operational accountability

• Coordinate closely with Front Office, Housekeeping, Food & Beverage, and Engineering teams

• Support sales initiatives, occupancy growth, and commercial partnerships

• Build relationships with travel agents, DMCs, corporate clients, and hospitality partners

• Monitor guest feedback and continuously improve operational quality

• Work closely with ownership on resort development, guest experience, and business strategy

Candidate Profile

• Minimum 5 years of experience in hospitality management, resort operations, or senior hotel sales roles

• Background in boutique luxury resorts, experiential hospitality, lifestyle hotels, or independent luxury properties preferred

• Strong understanding of guest experience and service excellence

• Commercially aware with a proactive business mindset

• Hands-on leadership style with strong problem-solving ability

• Excellent communication and interpersonal skills

• Fluent in English and Thai

What We Value

We highly value candidates who combine:

• operational understanding,

• guest experience sensibility,

• and commercial or sales leadership experience within the hospitality industry.

Experience from boutique luxury resorts, lifestyle hospitality brands, wellness resorts, or experiential hospitality environments will be highly considered.

Destination Hospitality Management

Job Description

Position Summary

Collective Hospitality is seeking a dynamic, highly operational, and travel-ready Regional Director – Hostel Operations to oversee and drive performance across our hostel portfolio in Thailand under the Bodega Hostels and Slumber Party Hostels brands.

This role is responsible for leading operations, culture, profitability, guest experience, events, staffing, and commercial execution across 8 hostels located in:

• Chiang Mai

• Bangkok

• Phuket

• Krabi

• Koh Phi Phi

• Koh Phangan

• Koh Tao

The ideal candidate is a hands-on hospitality leader with strong hostel, lifestyle hotel, nightlife, or experiential travel experience who thrives in fast-paced, high-energy environments targeting Gen Z and millennial travelers.

This is a field-based leadership role with approximately 90% travel requirements across Thailand.

Key Responsibilities

Operations Leadership

• Oversee daily operations of all assigned hostels under the Bodega and Slumber Party brands

• Ensure operational consistency, brand compliance, service quality, and profitability across all locations

• Conduct regular property visits, audits, inspections, and operational reviews

• Drive operational excellence in Front Office, Housekeeping, Maintenance, F&B, Bars, Tours, and Events

• Implement SOPs, systems, and operational controls across the portfolio

Financial & Commercial Performance

• Achieve revenue, GOP, and departmental profitability targets

• Monitor labor cost, payroll, purchasing, inventory, and operational expenses

• Analyze P&L performance and implement corrective action plans

• Work closely with Revenue, Sales, and Marketing teams to maximize occupancy and ancillary revenue

• Support hostel openings, transitions, rebranding, and turnaround projects

Guest Experience & Brand Culture

• Ensure exceptional guest engagement and social atmosphere aligned with brand DNA

• Maintain strong online reputation scores and guest satisfaction metrics

• Drive hostel programming including parties, social events, pub crawls, excursions, and community engagement

• Champion the lifestyle and experiential culture of the brands

Leadership & People Management

• Recruit, mentor, coach, and develop Hostel General Managers and operational teams

• Build high-performing teams with strong accountability and culture

• Conduct performance evaluations and succession planning

• Support training initiatives focused on service culture, upselling, operations, and leadership development

Compliance & Standards

• Ensure compliance with Thai labor laws, licensing, health & safety, and operational regulations

• Maintain brand standards, cleanliness, safety, and security across all properties

• Oversee crisis management and operational risk mitigation

Qualifications

• Minimum 5–8 years of multi-property hospitality operations experience

• Previous experience in hostels, lifestyle hotels, social hotels, nightlife venues, beach clubs, or experiential hospitality preferred

• Proven experience managing multiple properties or regional operations

• Strong commercial acumen and operational financial management skills

• Excellent leadership, communication, and problem-solving abilities

• Comfortable working in highly social, fast-paced, and youth-oriented environments

• Strong understanding of Gen Z and millennial travel trends

• Willingness to travel extensively across Thailand (90% travel)

• Fluent English required; additional languages are an advantage

Preferred Profile

• Entrepreneurial mindset with strong operational ownership

• Highly adaptable and able to work independently across remote destinations

• Passion for travel, social hospitality, nightlife, and adventure tourism

• Strong cultural fit with the energy and community-focused identity of Bodega and Slumber Party Hostels

What We Offer

• Competitive salary package

• Performance incentives

• Travel and accommodation support

• Career growth within one of the fastest-growing hostel and lifestyle hospitality groups globally

• Opportunity to lead iconic backpacker and social hospitality brands across Thailand

About the Company

Collective Hospitality operates one of the largest hostel portfolios in Southeast Asia with lifestyle brands including Bodega Hostels and Slumber Party Hostel. The group focuses on experience-led hospitality, social travel, events, adventure, and community-driven accommodation for modern travelers.

Jones Lang LaSalle Property Consultants Pte Ltd

About JLL

Job Description

Job Description

• At least a Diploma in Building related and with 8 and up years experience working in strata residential development.

• Competent in managing a team of similar size development and proficient in the Building Management and Strata Management Act.

To organize and plan the day-to-day operations of the various sites, to supervise the staff under his/her charge and to ensure that the clients are provided with a high standard of service at all times. Undertakes any other duties assigned by management

• To guide and supervise the staff under his/her charge.

• To organize and plan the resources under his/her charge.

• To conduct performance appraisal exercise for the staff under his/her charge and carry out annual salary reviews.

• To ensure that staff rosters are prepared and all holidays are adequately covered.

• To hold regular team meetings.

• To ensure that all contracts, agreements and insurances have been reviewed 3 months before their expiry.

• To ensure that all council meetings and general meetings of those management corporations under his/her portfolio have been attended to.

• To vet all outgoing correspondence and minutes of meetings.

• To participate in staff recruitment

• To plan and recommend periodic maintenance works.

• To ensure that arrangements have been made for annual audit of accounts.

• To recommend appropriate actions to be taken against defaulters with assistance from solicitors.

• To approve and authorize payment of outgoings including taxes

• To advise council on the provisions of the legislation relating to property management.

•  To prepare and present management proposals for potential clients.

•  To assist the director in establishing the policies and direction of the dept.

• To ensure the implementation and maintenance of the OMS system in accordance to establish organizational standard. 

GASTON PTE. LTD.

Job Description

Gaston Bistro & Wine Bar is looking for an experienced and passionate General Manager to lead daily operations of our vibrant French brasserie and wine-focused hospitality concept.

The ideal candidate is hands-on, service-driven, and confident managing both restaurant operations and team leadership in a fast-paced premium dining environment. Strong knowledge of wines, guest relations, floor management, and financial performance is highly valued.

We are looking for someone with:

• proven restaurant management experience,
• strong leadership and organisational skills,
• passion for hospitality, food & wine,
• excellent customer service standards,
• ability to drive team culture and service excellence.

Experience in premium casual dining, brasserie or wine bar concepts is a strong advantage.

SHIV RESOURCES PTE. LTD.

Job Description

Roles & Responsibilities
Job Description & Requirements

Responsibilities

1. Deliver a pleasant and memorable dining experience for all restaurant patrons and event guests.

2. Respond promptly to guest feedback or concerns that require managerial decision-making and immediate action.

3. Collaborate closely with the operations team to achieve and exceed restaurant sales targets.

4. Prepare staff schedules to ensure adequate and efficient staffing levels at all times.

5. Manage restaurant human resource functions by orienting, training, assigning, scheduling, coaching, counselling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing performance; and enforcing company policies and procedures.

6. Achieve operational objectives by contributing to strategic planning and reviews; preparing and executing action plans; implementing standards for productivity, quality, and customer service; resolving operational issues; identifying trends; and recommending or implementing improvements to restaurant setup, systems, and policies.

7. Meet financial objectives by forecasting operational requirements, preparing annual budgets, monitoring expenditures, analysing variances, and initiating corrective actions to ensure costs remain within company budgets and financial guidelines.

8. Plan menus in consultation with chefs by estimating food costs, evaluating profitability, and making necessary menu adjustments.

9. Control costs by enforcing portion control standards, monitoring preparation quantities, minimizing waste, and maintaining high food quality.

10. Maintain a safe, secure, and healthy environment by establishing, enforcing, and complying with sanitation standards, legal regulations, and safety procedures, as well as securing revenues and implementing corrective action plans when required.

11. Maintain restaurant ambiance by overseeing lighting, background music, linen service, glassware, dinnerware, utensil quality and placement, and by monitoring food presentation and service standards.

12. Enhance the reputation of the department and organization by taking ownership of new initiatives, responding positively to unique requests, and exploring innovative opportunities to add value to restaurant operations.

13. Assist the banquet team as required and when directed by management.

14. Promote the restaurant brand within the local community through word-of-mouth engagement and organized restaurant events.
    

    Competencies
    

    • Ability to manage and coordinate activities across multiple departments, including Operations, Kitchen, Sales, and Regulatory Compliance.

    • Demonstrated leadership skills with the ability to inspire, guide, and motivate teams toward organizational goals.

    • Strong capability to monitor, evaluate, and improve processes and procedures to ensure operational excellence.

    • Ensures streamlined and efficient production and delivery of goods and services while maintaining quality standards.

    • Highly organized, with the ability to manage documentation, administrative tasks, and team performance effectively.

    • Handles customer complaints tactfully, professionally, and with a solution-oriented mindset.

    • Consistently strives to achieve the highest level of customer satisfaction.

    • Displays patience and a strong customer-focused approach in all situations.

    • Excellent customer service and interpersonal communication skills.

Jumbo Group Of Restaurants Pte Ltd

Jumbo Group of Restaurants began with Jumbo Seafood, a home-grown seafood restaurant that was established in 1987 and best known for its chilli and black pepper crabs. The Jumbo story soon evolved after years of restaurant management experience and now includes six diverse dining concepts that serve more than 4,000 diners daily.

Job Description

Job Description

Ensures operational excellence in driving company’s business growth locally and globally in accordance to company expansion plan with overseas extensive experience required, especially in China for our new partnership in Singapore.

STRATEGIC PLANNING

• Assists in implementing strategies for operational management and development so as to meet organisational plans and goals within budgets and timelines
• Work closely with the Group CEO to develop and accomplish goals and strategic plans
• Set KPIs & strategize on expansion and operational improvement plans
• Assist in continuous evolution of current brand or develop of new dining concept to keep our business relevant to the market
• Provides timely, accurate and complete reports on the operating condition of the company
• Identify and evaluate strategic business for company’s growth and expansion via JV / M&A / partnership

OPERATIONS MANAGEMENT

• Motivate and lead a high performance management team to achieve sales, profitability and business objectives set by the company
• Provide day-to-day leadership and management to a service organisation that mirrors the adopted mission and core values of the company
• Groom and build a team of motivated F&B professionals for the company’s aggressive expansion plan
• Oversee and ensure smooth running of all aspects of restaurant operations
• Define processes and monitoring systems to ensure food and services are adhered to a high quality standard
• Responsible for the measurement and effectiveness of all processes internally and externally

Job requirements

• Minimum of 3 years spent working in China (preferably in a recognised Peking duck establishment)
• Mandarin language skills or cultural fluency is a strong advantage to liaise with our chinese-speaking stakeholders
• Prior experience / involvement in restaurant openings or menu development in China

Infinix Hospitality Management Pte. Ltd.

Established in 2019, Infinix Hospitality Management Pte Ltd is a leading hospitality manpower solutions provider offering customised outsourcing solutions for hospitality and cleaning businesses. Our services span commercial and residential cleaning, as well as hospitality outsourcing for restaurants, hotels, and facilities management. We are customer-centric, time-critical, and aligned with our clients’ core values, enabling them to focus on their core business. We continuously invest in manpower and technology to drive efficiency, innovation, and service excellence, with a strong commitment to becoming an industry leader.

Job Description

Responsibilities:

1. To Oversee daily operation and activity for Dishwashing/cleaning department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements:

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

MRIT

For over fifty years, we have been a world leader in the field of executive search, and have provided high-caliber candidates to literally thousands of companies. We have International

Job Description

Position:  Hotel Manager (Strong in Front Desk or F&B )80-120K

Benefits: 150,000-220,000 Baht/month with other benefits

Based: Bangkok/ Hau Hin

Kusumant(@)mriww.co.th

Our client is one of the leading hotels in Thailand. They own a number of beach front properties in Thailand. They are now looking for a Hotel Manager.

Key Responsibilities

• Oversee all day-to-day hotel operations including Rooms Division, Food & Beverage, Engineering, and guest services.

• Ensure smooth daily operation of the hotel with strong coordination between departments.

• Maintain high service standards across all guest touchpoints.

• Monitor guest satisfaction scores and online reviews.

• Ensure guest issues are resolved quickly and professionally.

• Drive service culture and hospitality standards throughout the hotel.

• Supervise and support department heads across operational divisions.

• Conduct daily operations briefings and weekly management meetings.

• Ensure departments operate efficiently with strong communication and teamwork.

• Manage operational expenses and departmental budgets.

• Ensure labor productivity and cost control across operational departments.

• Work with central management on financial reporting and operational performance.

• Recruit, train, and develop operational staff.

• Build a strong culture of accountability and teamwork.

• Ensure departmental training programs and performance reviews are conducted.

• Health, Safety & Compliance

• Maintain safety standards across the property.

• Work closely with Engineering to ensure the property is well maintained.

• Support preventative maintenance programs and operational upkeep of the asset.

Qualification:

• Bachelor’s degree in any field.

• Minimum 5–10 years of hotel operations experience, including senior operational leadership roles.

• Strong leadership and organizational skills.

• Strong problem-solving and guest service orientation.

Attractive salary and compensation package, including benefit package and career opportunities will be offered to the successful candidate.

Please e-mail your CV, stating your current and expected salary and refer the position as

If you think you are the right candidate,

Blakenham (Thailand) Co., Ltd.

Job Description

Property Name : Benviar Tonson Residence

Location: Chidlom, Bangkok

Salary Range: 45,000 – 50,000 THB / month (Depending on experience)

About the Role

==============

Benviar Tonson Residence is looking for an experienced, highly efficient, and strategic Operations Manager to lead our property’s day-to-day operations. Positioned above shift-level execution, the Operations Manager is responsible for driving operational excellence, implementing Standard Operating Procedures (SOPs), and managing department heads to ensure the residence functions at a premium, luxury standard. This role reports directly to the General Manager and Director, translating executive vision into seamless daily execution.

Qualifications

============

- Experience: Minimum of 6 years of management experience in hotel operations, luxury serviced apartments, or high-end residential property management.

- Strategic Leadership: Strong track record of managing multi-departmental teams, resolving conflicts, and optimizing operational workflows.

- Language Proficiency: Native or fluent command of written and spoken Thai, and excellent professional English communication skills to collaborate effectively with the GM and foreign directors.

- Business Acumen: Good understanding of operational budgeting, cost control, and facility management. Exceptional problem-solving and decision-making capabilities.

- Attributes: Highly organized, detail-oriented, adaptable, and possessing the executive presence required to represent the property management team.

- Excellent communication, interpersonal, and problem-solving skills.

- Outstanding leadership and management skills.

- Able to work well under pressure.

- Computer Skills: Microsoft Word, Microsoft Excel and Social Media i.e IG, Facebook, LINE, WhatApp and etc.

Job Description

=============

- Full Operational Oversight: Manage and optimize the daily operations of all property departments, including Front Office, Housekeeping, Engineering/Maintenance, and Security, ensuring maximum efficiency and service quality.

- SOP Implementation & Quality Control: Develop, update, and enforce Standard Operating Procedures (SOPs) across all teams. Conduct regular audits to ensure the property consistently meets luxury hospitality benchmarks.

- Team Leadership & Performance: Set clear KPIs, monitor staff performance, and coordinate training programs for supervisors and line staff. Foster a high-performance culture aligned with the company's service standards.

- Cost Control & Inventory Management: Oversee departmental expenses, manage operating budgets, and control inventory and procurement to ensure cost efficiency without compromising quality.

- Vendor & Contractor Management: Act as the primary liaison for external contractors, outsourced services, and suppliers, ensuring maintenance, renovations, and facility management tasks are executed flawlessly and on time.

- Executive Reporting: Analyze operational data, track progress on property goals, and provide comprehensive reports and strategic recommendations to the GM and management

- Plan the property main operations including quality, standards, cleanliness and guest satisfaction.

- Manage, record, and resolve promptly all guest complaints.

- Handle with problems that arise in the property.

- Handle, record and follow through with management issues or emergencies that arise.

- Develop and implement marketing strategies to promote the property.

- Develop and implement strategies to increase revenue.

- Training new employees.

- Manage and develop employees to ensure efficiency and high levels of our service.

- Other duties as assigned.

What We Offer

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- Competitive salary (45,000 – 50,000 THB THB)

- Social Security and standard labor benefits

- A premium, professional corporate culture in the heart of Bangkok

- Clear path for career progression in luxury hospitality/property management

How to apply

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Interested candidates are invited to submit their English CV, along with a recent photograph and expected salary, to dir•••••@benviartonson.com and gm•@benviartonson.com with the subject line "Application: Operations Manager – Benviar Tonson Residence".

Private Advertiser

Job Description

JOB DESCRIPTION

The Hotel Manager provides overall leadership and strategic direction for the hotel, ensuring strong business performance, operational excellence, guest satisfaction, and compliance with company and regulatory standards. The role is responsible for leading department heads, driving service culture, optimising financial results, and ensuring the hotel is well-positioned for sustainable growth.

 Key Responsibilities:

 1. Strategic Leadership

• Lead the hotel’s business and operational strategies in alignment with company goals.

• Set performance objectives for the hotel and ensure departmental plans support overall business priorities.

• Drive continuous improvement, innovation, and service excellence across the hotel.

• Provide leadership in business planning, budgeting, performance reviews, and key management decisions.

 2. Business and Financial Performance

• Oversee the hotel’s financial performance, including revenue, profitability, cost control, and productivity.

• Work with relevant teams to maximise occupancy, average room rate, revenue opportunities, and overall market competitiveness.

• Review business results and implement strategies to improve financial and operational outcomes.

• Identify opportunities for business growth, operational efficiency, and asset enhancement.

  3. Operational Excellence

• Provide overall leadership to all hotel departments, including Rooms, Housekeeping, Food & Beverage, Property, Finance, Human Resources, Sales & Marketing, and Security.

• Ensure the hotel operates efficiently and consistently delivers high service and quality standards.

• Promote effective collaboration among departments to achieve business and guest experience objectives.

• Ensure the property, facilities, and assets are maintained to a high standard.

 4. Guest Experience and Brand Standards

• Champion a guest-focused culture throughout the hotel.

• Ensure consistent delivery of service excellence and brand standards.

• Monitor guest satisfaction, reputation, and service quality, and lead improvements where required.

• Oversee service recovery for key guest matters and ensure appropriate resolution.

 5. People Leadership and Organisation Development

• Lead, coach, and develop department heads and key team members.

• Build a positive, accountable, and performance-driven work culture.

• Support talent development, succession planning, employee engagement, and retention.

• Ensure effective manpower planning and leadership capability across departments.

 6. Compliance, Risk and Governance

• Ensure the hotel complies with applicable laws, licensing requirements, health and safety standards, employment regulations, and company policies.

• Provide leadership in risk management, emergency preparedness, workplace safety, security, and business continuity.

• Ensure proper governance, internal controls, reporting, and audit readiness across the hotel.

 7. Stakeholder and Relationship Management

• Represent the hotel professionally with guests, corporate clients, business partners, vendors, authorities, and community stakeholders.

• Maintain effective communication with the Country General Manager and corporate office on hotel performance, key risks, and strategic matters.

• Support sales, marketing, partnership, and brand-building initiatives where required.

 Job Requirements

·         Diploma or Degree in Hospitality Management, Business Administration, or a related discipline.

·         Minimum 8 to 10 years of hotel experience, including senior leadership or department head experience.

·         Strong commercial, operational, financial, and people leadership capabilities.

·         Proven ability to lead multi-disciplinary teams and drive business performance.

·         Good understanding of hotel operations, guest experience, compliance, and asset management.

·         Excellent communication, decision-making, stakeholder management, and problem-solving skills.

·         High level of professionalism, integrity, accountability, and business judgement.

SUN STAR HUAT SERVICES PTE. LTD.

Job Description

Job Description & Requirements

-Communicating with the upper management to develop strategic operations goals.

-Be responsible for ensuring that the standards of cleanliness are met.

-Managing and arranging the cleaners' work, reviewing work schedules

-Assign tasks, inspect work to ensure it's up to standard, and provide training on how to handle customers' requests best.

-Monitoring the operational performance of both internal and external service providers.

-Providing a workplace setting that is conducive to productive work.

-Monitoring occupant satisfaction.

-Ensuring all staff are aware of the Health and Safety policies and procedures

Y&Y Vietnam Cuisine

Job Description

We are looking for a responsible and experienced Restaurant Manager to oversee the daily operations of our Vietnamese restaurant in Singapore.

• Must be able to speak fluent Vietnamese as the majority of our staff and customers are Vietnamese.
• Must be willing to work night shifts, weekends, and public holidays.
• Recruit, train, supervise, and motivate staff members.
• Manage daily restaurant operations to ensure smooth and efficient service.
• Monitor budgets, control costs, and improve profitability.
• Ensure compliance with licensing regulations, hygiene standards, food safety, and workplace health & safety requirements.
• Oversee stock levels and coordinate ordering of supplies and ingredients.
• Handle customer enquiries, complaints, and feedback professionally.
• Prepare staffing reports, sales reports, and operational reports.
• Liaise with customers, suppliers, employees, licensing authorities, and sales representatives.
• Develop strategies to improve business performance and support restaurant growth.
• Maintain high standards of customer service and food quality at all times.

• Minimum relevant experience in restaurant or F&B management.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment.
• Good problem-solving and organisational skills.
• Knowledge of Vietnamese cuisine and culture is an advantage.
• Able to work independently and as part of a team.

Accor Asia Corporate Offices

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, customer service skill training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.Every day we strive to make our guests Feel Welcome and our people Feel Valued.

Job Description