Showing All Hotel Management Jobs

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5 days work week!!! Assistant Manager with Incentive

28-Sep
L'Angelus Group / Les Bouchons | 26074Singapore - West - Others

L'Angelus Group / Les Bouchons

In 1993, L’Angélus was born in the XIVe arrondissement, rue Joanès.

The address fast became a favourite for the neighborhood and following numerous reviews in magazines, part of the trendy Parisian « circuit ».

Having a premonition about the huge possibilities Singapore could offer, L’Angelus moved to Singapore in June 1998.

The landed in a charming street in historical Chinatown: Club Street.

Growing bigger over the years, always eager to offer new concepts to their faithful customers, L’Angélus Group now runs several outlets in Singapore.

Les Bouchons - a French themed steakhouse concept rolled out in 2002 at Ann Siang Road. The second branch was added in 2006 at Robertson Quay. Les Bouchons is known for serving the best quality Steaks, setting towering standards for marbling and tenderness, making every meal an experience full of robust flavours and textures. Steaks are prepared as per request and are best enjoyed with a portion of salad and free flow of the trademark homemade french fries, cut to perfection. The third branch was rolled out in Malaysia in 2020.

The group is now working to launch its biggest project till date - a Spanish Tapas retstaurant cum Bar in Robertson Quay.  


Job Description

WE ARE HIRING ASSISTANT MANAGERS FOR 3RD OUTLET(BLACK & WHITE BUNGALOW AT ROCHESTER)
WE ARE EXPANDINGJob Description

Les Bouchons is a well-known French Steakhouse established in Singapore since 2002.

We are Looking for someone who:

  • Oversee in the day-to-day leadership and assist Restaurant Manager of an outlet on all aspects of operations.
  • Provide a high quality of service and deliver excellent dining experience to all the guests
  • Assist Restaurant Manager of planning staff roaster and provide training and coaching to staff on customer service and product knowledge.
  • Able to handle Fast Pace environment and able to handle high level of stress
  • Good Public Relation
  • Positive Role model and lead by example to all your floor staff
  • Communicate with fluency English
  • Able to commit Weekend & Public holiday
  • Proactive talking on additional responsibilities where required.
  • WSET level 2 Wine Knowledge (Minimum)
  • Good upselling skill and able to to assist Restaurant Manager to reach monthly sales target.
  • Minimum 3 years of managerial experience in Italian or French cuisines.

We are offering:

  • 5 days work week
  • Medical Benefit
  • Monthly incentive
  • Staff Meal provided
  • Salary Increment Yearly (Performance-based)
  • Career Development with Continuous Learning

If you feel that you match those qualities, What are you waiting for? Quickly click the apply button and you maybe the one that is shortlisted. JOIN US AND BE PART OF OUR BIG FAMILY.

Salary Range: $3000 - $4000

  Apply Now  

General Manager

28-Sep
| 26067West - West

We are a well established FMCG manufacturer seeking a talented professional to join the Team in our next phase of growth.


Job Description

We are looking for a General Manager to oversee the operations, budget and staff of the assigned Business Unit.

The successful candidate will be responsible for the overall formulation of business strategy, people management and the establishment of process and policies to drive business profitability and growth.

Job Scope

  • Oversee the day-to-day business operations of the assigned Business Unit
  • Develop and implement growth strategies for the business
  • Create and manage budgets
  • Improve revenue and project growth plans
  • Evaluate performance and drive productivity of the different functions
  • Analyze accounting and financial data
  • Research and identify growth opportunities
  • Generating reports and giving presentations
  • Building the Team to drive Organization culture of Operational Excellence, Safety, Integrity, Trust, Respect, Accountability and Continuous Improvement

Requirements

  • Degree in Business, Engineering or its equivalent.
  • More than 15 years of relevant experience.
  • Proven success in a managerial role, possess strong work ethic with decision-making ability and leadership skills.
  • Has good commercial acumen, excellent interpersonal relationship, and communication skills.

Interested candidates are invited to apply with their updated CV, indicating current & expected salary as well as notice period required.

Only shortlisted candidates will be notified.

  Apply Now  

DIRECTOR - FUN & ACTIVITIES

23-Sep
Genting Malaysia Berhad | 26046Malaysia - Kuala Lumpur

Genting Malaysia Berhad

Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.
With over 50 years of experience and milestones, Genting Malaysia is currently expanding and transforming Resorts World Genting into the leading tourism and entertainment hub via the Genting Integrated Resort Transformation Plan. Under this plan, flagship projects include Skytropolis Indoor Theme Park, the outdoor theme park - Genting SkyWorlds - and the adjacent shopping complex - SkyAvenue, which houses some of the most prestigious lifestyle brands from around the world.  The plaza also features a state-of-the-art cable car system, which connects SkyAvenue to the mid-hill Genting Highlands Premium Outlets, carrying up to 3,600 passengers per hour per way.
If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today!


Job Description

Description

• Plan special events and activities for guests.
• Handle all aspects of activity development and may rely on a variety of personal experiences and knowledge to create memorable vacations for guests.
• Develop and implement activities that appeal to a wide range of personalities and ages
• She/he will complete needs assessments to determine how often activities will be offered, how seasons will affect these activities and what space is available for participants
• Ensure a safe environment for all guests
• Set, monitor and control all active operational budgets allocated for the department
• Correctly complete all operational resort paperwork on time
• Overall responsibility for the maintenance and repair of any equipment needed for activities organised

Company


Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.

With over 50 years of experience and milestones, Genting Malaysia is currently expanding and transforming Resorts World Genting into the leading tourism and entertainment hub via the Genting Integrated Resort Transformation Plan. Under this plan, flagship projects include Skytropolis Indoor Theme Park, the outdoor theme park - Genting SkyWorlds - and the adjacent shopping complex - SkyAvenue, which houses some of the most prestigious lifestyle brands from around the world. The plaza also features a state-of-the-art cable car system, which connects SkyAvenue to the mid-hill Genting Highlands Premium Outlets, carrying up to 3,600 passengers per hour per way.

If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today!

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  Apply Now  

DRIVER FOR CEO

22-Sep
GFG HOME REALTY | 26021Malaysia - Klang/Port Klang

GFG HOME REALTY

With its humble beginning in September 2013, GFG Home Realty is now the largest accommodation provider for working adults, expatriates and students in Klang Valley. 
We are to providing a one-stop service for our customers whom are looking for more than just a room to stay for the long term. The services that we are providing for our clients,it is included like room rental services, furniture rental services, weekly cleaning services,maintenance services and etc.
With more than a thousand rooms on hand in the whole Klang Valley ranging from budget bedroom to fully furnished boutique bedroom. Nevertheless, we are now still expanding rapidly in the Klang Valley. 


Job Description

Description

JOB SCOPE:

Must be responsible on the safety of the Boss and passengers in the vehicle at all time when travelling from one place to another place.
Carry out routine inspections on the vehicle to ensure that is always in pristine condition.
Responsible for safe keeping of receipts for vehicle maintenance, damage repairs and other records and reports concerning the employer’s vehicles.
Carry out other assignments that may be given by the employer.
Must kept the vehicle clean, tidy and in good condition at all time.
Must be able to be contacted at any time, also present all places punctually as may be stipulated or directed by the Boss all time during working hours, outstation and on stand-by time slot as designated.
Scouts locations carefully, to follow all safety measures while driving including observing speed limits, obey all traffic and road signs, avoiding dangerous behavior such as answering to mobile phone to ensure safety and full compliance with traffic rules and regulation.
Any other duties as relevant will be assigned from time to time by the Management.

Company

GFG Home Realty Sdn Bhd

With its humble beginning in September 2012, GFG Home Realty is now the largest accommodation provider for working adults, expatriates and students in Klang Valley. We are also the largest property management team offering maintenance and tenant management services for landlords in Klang Valley.

With approximate 500 units of property which consists of double/triple-storey landed houses as well as shop lots and buildings, we are managing more than 6000 rooms with approximate 5000 tenants living under our roofs and still expanding, which maintain at an occupancy rate of 85%.

By providing one-stop service solutions to both our landlords and tenants, a hassle free moment for landlord from house maintenance and tenants whom can live comfortably away from home.

In year 2021 April, GFG took another step forward to level up the playing field by venturing into PropTech industry. GFG group successfully acquired ********** from The Star Media Group. ********** is the largest Room Rental Listing Platform in Malaysia. Over the past 10 years, ********** has supported more than 100,000 owner to advertise and rent-out their rooms and every month, ********** has 200,000 user visiting the platform to search for their new room to move-in.

Along the pandemic period, we have venture into a new business model which is bringing co-living into the hotel. We looking forward to bring the hotel business into the next level and assist the investors in stabilising

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  Apply Now  

Hotel Manager

21-Sep
JW Marriott Hotel Singapore South Beach | 25992Singapore - Central

JW Marriott Hotel Singapore South Beach

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 70 beautiful properties in gateway cities and distinctive resort locations around the world. Our associates deliver sophisticated and warmly authentic service in a comfortable and luxurious atmosphere that cultivates fulfilling experiences for both our associates and our guests.


Job Description

JOB SUMMARY

Functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, Guests Services, Executive Lounge, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensuring operations meet the brand’s target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.

CANDIDATE PROFILE

Education and Experience

· 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years’ experience in the management operations, sales and marketing, or related professional area.

OR

· 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years’ experience in the management operations, sales and marketing, or related professional area.

CORE WORK ACTIVITIES

Managing Profitability and Departmental Budgets

· Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results.

· Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience.

· Reviews financial reports and statements to determine how Operations is performing against budget.

· Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy.

· Works with direct reports to determine areas of concern and establishing ways to improve the departments’ financial performance.

· Strives to maintain profit margins without compromising guest or employee satisfaction.

· Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence.

· Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.

· Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results.

· Develops an operational strategy that is aligned with the brand’s business strategy and leads its execution.

· Makes and executes key decisions to keep property moving forward towards achievement of goals.

Managing Property Operations

· Strives to improve service performance.

· Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis.

· Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.

· Ensures core elements of the service strategy are in place to produce the desired results.

· Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.

Leading Property Operations Teams

· Establishes a vision for product and service delivery on property.

· Champions the brand’s service vision for product and service delivery and ensuring alignment amongst the property leadership team.

· Ensures employees are treated fairly and equitably.

Managing and Conducting Human Resources Activities

· Observes service behaviors of employees and providing feedback to individuals and/or managers.

· Hires operations management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.

· Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.

· Utilizes an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.

· Stays knowledgeable of leadership talent in the property.

  Apply Now  

General Manager Hotel (Four Star in Jakarta)

15-Sep
| 25922Indonesia - Jakarta Raya

Salah satu perusahaaan Holding Company yang bergerak di beberapa bidang usaha, dimana kita membutuhkan Sumber Daya Manusia yang hadal dan tangguh diman bisa secara bersama dan bersinegi untuk berkembang,


Job Description

Required Attributes
  • Bachelor’s degree and/or appropriate combination of education and experience to support on-the-job effectiveness
  • A minimum of 8-10 years' previous hotel operations and leadership experience, to include successful management of a large staff and focus on exceptional guest service
  • Demonstrated financial acumen with significant past P&L responsibility
  • Computer literacy, with ability to easily navigate database, browser, email, document and spreadsheet applications and related programs
  • Exceptional service orientation, with keen ability to focus and deliver on guest needs
  • Reliable and responsible character, with exceptional follow up and attention to detail
  • Proven leadership skills in supporting employees to consistently attain personal and department performance goals
  • Proactive approach, with exceptional initiative and problem-solving abilities to ensure the highest levels of productivity and guest satisfaction
  • Ability to work effectively as an independent contributor, and as a part of a collaborative team
  • Ability to multi-task and effectively manage numerous priorities within a fast-paced environment
  • Experience with major hospitality brands vs. independents is highly desired
  • Lebih disukai CEO/GM/Direktur/Manajer Senior khusus dalam Hotel/Pariwisata atau setara.
Core Accountabilities:
  • Leads the property in generation of revenue through sales and marketing efforts at the property level and in coordination with company and external brand resources, participating in sales calls and site visits in a revenue leadership role
  • Maintains strong knowledge of and relationships in the local market, including demand generators, competitor strategies, and community impact opportunities. Manages relationships with hotel vendors, negotiating service agreements as appropriate
  • Reviews financial reports and statements to understand property’s performance versus budget and expenses. Works to determine areas of concern and develops strategies to improve performance
  • Coaches and supports hotel team to effectively manage occupancy and rates, wages and controllable expenses. Strives accomplish financial goals simultaneously with superior guest and team member satisfaction.
  • Manages costs within the hotel, including supplies, utilities, labor expenses to within budgeted parameters, combining with sales/revenue acumen to deliver an efficient and profitable operation.
  • Hires team members who demonstrate strong functional expertise, creativity and leadership to meet the business needs of the operation.
  • Supports the team’s skill proficiency and professional development through appropriate training and feedback. Ensures service, technical skills and other training occurs throughout the property to support successful daily operations.
  • Establishes and maintains open, collaborative relationships with direct reports and team members; Fosters team member commitment to providing exceptional service
  • Demonstrates and communicates drivers of guest satisfaction; ensures core elements of service strategy are in place to produce the desired results
  • Is highly visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction
  • Analyzes any service issues and identifies trends. Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results
  • Ensures that building is well maintained and that operational areas have an atmosphere that meets or exceeds guest expectations
  • Inspires and motivates teams to achieve operational excellence; Makes key decisions, removes obstacles to success, and ensures adequate resources are available to achieve business results
  • Creates a synergistic team and work environment that consistently delivers positive results and continuously strives to improve these results
  • Ensures property is a safe and secure facility for guests and team members

  Apply Now  

Head of OSP & Backbone Enterprise

11-Sep
PT Link Net | 25902Indonesia - Jakarta Selatan

PT Link Net

PT.Link Net Tbk are the provider of cable television and high speed broadband internet services in Indonesia with our top brand First Media.

We are believe that the business can grow only if we align with the growth of our people.

That’s why we do care about our people by providing a convenient recruitment process, a consistent learning and development, a conformable performance management and an appropriate compensation and benefit.

Join us and let’s grow together.


Job Description

Job Description:
  • Develop and enhance all aspects of Project Management, and ensure all targets and network improvement programs can run according to the time and cost that has been set.
  • Monitor and ensure the First Media OSP Backbone Network is operated, maintained and engineered as good as possible to ensure MTTR Dark fiber and corporate meet the SLA target.
  • Monitor coordination with PU to minimize the impact of PU’s work, and ensure that the timeline of PU work can be inline with internal improvement initiatives.
  • Plan and ensure that all backbone dual link and enterprise link network availability are meet with SLA target.
  • Develop and improve Preventive Maintenance short-term strategy plan to mitigate service disruption impact backbone and corporate link.
  • Monitor and ensure all backbone project and data core management meet the cable length objective target to support OSP network capacity growth target
  • Monitor Plan and evaluate CO closure, rehoming node, split nodes project meet the timeline and comply with standardization.
  • Develop, plan and monitor PU's Project or other related project that has not get big impact interrupt service to customer
  • Monitor and improve target poles are completed on-time and meet requirements
  • Support organization implement zero accidents and eco-friendly working environment.
  • Support organization implement data and information security.

Job Requirement:
  • Age 30 - 45 years old
  • Minimum Bachelor's Degree in information technology, computer science, or management information systems.
  • At least 4 Year(s) of working experience in the related field is required for this position, and at least 2 Year(s) in supervisory role.
  • Having good management and negotiation skill
  • Having experience in network operation is a must.
  • Work Location: Berita Satu Plaza, Jakarta Selatan

  Apply Now  

General Manager

11-Sep
LIN FONG YUN SDN. BHD. | 25888Malaysia - Johor Bahru

LIN FONG YUN SDN. BHD.

Lin Fong Yun Sdn. Bhd. is an enterprise in Malaysia, with the main office in Johor Bahru.
It operates in the Support Activities for Transportation industry. The company was established on February 26, 1990.
Address:-
No 4, Jalan Waja 6,
Kawasan Perindustrian Pandan,
Johor Bahru, 81100, Johor


Job Description

Description

Overseeing daily business operations.
Developing and implementing growth strategies.
Training low-level managers and staff.
Creating and managing budgets.
Improving revenue.
Hiring employees.
Evaluating performance and productivity.
Analyzing accounting and financial data.
Researching and identifying growth opportunities.
Generating reports and giving presentations.

Company

WE ARE MAIN WHOLESALE FOR DRY FOOD IN JOHOR BAHRU.

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  Apply Now  

Resort Manager

11-Sep
Rompin Park Resort Sdn Bhd | 25905Malaysia - Pahang - Others

Rompin Park Resort Sdn Bhd

Rompin Rainforest Lodge is a newly established lodge accommodation operator located within the park base camp at Taman Negeri Rompin, Pahang. We offer visitors a unique eco-tourism experience of the Malaysian rainforest and its natural surroundings.


Job Description

We are a boutique hospitality group operating properties across Peninsular Malaysia. Join our team for the opening of our latest eco-tourism lodge property located in Taman Negeri Rompin, Pahang.

Responsibilities:

  • Oversee and manage day-to-day running of a boutique hotel lodge operation comprising front office, housekeeping, kitchen and restaurant departments
  • Manage on-going profitability of the lodge, ensuring revenue and guest satisfaction targets are met
  • Respond to guest requests, enquiries and complaints
  • Ensure full compliance to hotel lodge operating controls, SOPs, policies, procedures and service standards
  • Supervise lodge operation employees
  • Recruit and responsible for training of new personnel in the park; interviews applicants and coordinates interviews
  • Responsible for purchase requests of equipment, inventories and supplies under hotel lodge operations

Requirements:

  • Diploma or degree in Hospitality/Tourism/Hotel Management or equivalent
  • Good written and spoken English
  • Proven management experience and staff management skills
  • Ability to work independently and keen attention to detail
  • Passion for the environment and rainforest
  • Must reside within the park at Taman Negeri Rompin

  Apply Now  

MANAGER

11-Sep
PSGourmet Pte Ltd | 25904Singapore - Singapore

PSGourmet Pte Ltd

Over the last 20 years, PS.Cafe Group has developed an iconic style and culture unique to modern Singapore. We have become known for casual, friendly, yet professional service, great food and ambience… a true urban escape.

Are you looking for a creative and fulfilling job that enhances your talents and polishes your skills as part of an amazing team? We are looking for dynamic individuals who has passion for service, love people and a great personality and is looking for a place to grow professionally.


Job Description

SUMMARY

To ensure that restaurant operate efficiently and profitably while maintaining reputation and standards. This role must coordinate a variety of activities, whatever the size or type of the outlet, and are responsible for the business performance, quality standards and health and safety of the restaurant.

RESPONSIBILITIES

  • Responsible for the business and financial success of the outlet operations by applying knowledge in F&B costing and cost control, including staff and food cost
  • Organization of stocks and equipment, ordering of supplies and oversee the outlet maintenance, cleanliness, and security
  • Responsible for planning and working within budget, maximizing profits and achieving sales targets
  • Responsible for people management including recruitment, motivation, training and development, roster planning, and payroll administration
  • Ensure that safety and hygiene standards are strictly adhered to at all times and to be in compliance in accordance to regulations
  • Provide leadership in cultivating, guiding and coaching staff in providing excellent service experience to all guests consistently
  • Handles all guests queries and feedbacks in a professional and timely manner
  • Ensure that standard operating procedures, processes and policies are strictly adhered to
  • Prepare monthly management reports in relation to outlet performance
  • Adhoc duties/projects as assigned by Supervisor

REQUIREMENTS

  • Certificate/Diploma in Hospitality/Restaurant Management or equivalent
  • Minimum 5 years of relevant experience with at least 3 years in a managerial level
  • Energetic, good team player and service oriented
  • Great leadership with solid analytical, communications and interpersonal skills
  • Independent, proactive, resourceful and ability to work in a fast paced environment
  • Well versed in Microsoft Office.

  Apply Now  

Assistant Hotel Manager

10-Sep
HSL CAPITAL | 25874Malaysia - Cheras

HSL CAPITAL

The Touch of Fine Hospitality
Established in 2013, Privilege Vantage Sdn Bhd (PV) was built on a vision of realising hospitality excellence through a chain of business and boutique hotels. PV, as the company is also fondly known, aims to deliver exceptional hotel services and facilities that are affordable for everyone. This is in line with their tagline, ‘The Touch of Fine Hospitality’, and is motivated by three key service beliefs: 2H1C = Hospitality, Hygiene, and Cleanliness. PV’s unwavering passion in hospitality excellence is what drives the company’s growth and evolution in the hotel management and tourism industry. Besides hotel operations, PV plans to diversify into Food & Beverage in time to come.
Our Belief: 2H1C
The benchmark of the company’s excellence is represented by 2H1C, which stands for Hospitality, Hygiene, and Cleanliness. Guests at our hotels can experience this from the moment they arrive right up till check-out. Every aspect of our offerings – guest service, amenities and facilities – are guided by these very principles, delivering a memorable experience with every stay.
Mission & Vision
Our Vision
Guest satisfaction is at the forefront of everything we do; we are committed to ensuring that every stay at any of our hotels is a delightful and memorable one. On the business front, our priority is in generating sustainable growth and profit, besides consistently enhancing stakeholders’ values. We are focused on developing a prominent presence and cementing our brand not only within Malaysia but internationally as well.
Our Mission
Within the next three to five years, PV’s goal is to expand our portfolio to 10 boutique or business hotels, or a total of 1,001 guest rooms. We aim to do this via self-development, acquisition, or franchise.
PV believes in being a platform for our team and staff to develop their skills and fulfill their potential by creating opportunities for continuous growth. We are driven and determined to bring about innovation in the hospitality and service industry while staying ahead of our competition.


Job Description

Description

- Responsible in managing and monitoring day-to-day hotel operations including overseeing on Food & Beverage (F&B) business, housekeeping, maintenance task and hotel manpower planning.

- Familiar with various Online Travel Agents (OTA) Extranet and Ezee System for room booking and rates management.
- Review daily income report and occupancy report to ensure accuracy.
- To prepare the presentation and reports for Monthy Management Meeting.
- Excellent customer service in handling guest requests, complaints and emergencies
effectively.
- Good organizational skills to prioritize workload on deadlines and job expectations.
- To develop marketing analysis and sales strategies to uplift the business volume.
- To perform shift work, flexible schedule and on standby if required.
- Builds strong working relationships and communications with hotel staff, ensure maximum
operating effectiveness and fulfilment of special event need.
- Hotel Staff recruitment, training, coaching, supervising, discipline and terminate non-
performance employees.
- Monitor the guest feedback from Facebook, Tripadvisor, OTA’s etc and handling of complaints
/ queries and replying reviews.
- Ensure impose of Tourism Tax to Foreign Tourist and Heritage Tax to every in-house room
accordingly.
- To carry out any other assignments as may be assigned by the Superior / Management from
time to time.
- Check on stock inventory on daily basis.
- To be in flexible schedule and on standby basis if required.
- Deals with suppliers / vendors and Government bodies that related directly to the business
operation.

Responsibilities:

- Candidate must possess at least Diploma / Degree in Hospitality / Tourism / Hotel
Management
- More than 10 years in customer service industry and working experience in Budget Business
Hotel or 3 Star Hotel is required.
- Head of Department / Manager for more than 3 years.
- Knowledge in Rooms and F&B working flow.
- Leadership and organizational abilities to train and lead the subordinates.
- Excellent numerical, verbal and written communication skills.
- Handles any guest’s complaint in a professional manner.
- Ensures all activities are carried out honestly, ethically and within the parameters of the
Malaysia Law.

Company


Our Vision
Guest satisfaction is at the forefront of everything we do; we are committed to ensuring that every stay at any of our hotels is a delightful and memorable one. On the business front, our priority is in generating sustainable growth and profit, besides consistently enhancing stakeholders’ values. We are focused on developing a prominent presence and cementing our brand not only within Malaysia but internationally as well.

Our Mission
Within the next three to five years, PV’s goal is to expand our portfolio to 10 boutique or business hotels, or a total of 1,001 guest rooms. We aim to do this via self-development, acquisition, or franchise.

PV believes in being a platform for our team and staff to develop their skills and fulfill their potential by creating opportunities for continuous growth. We are driven and determined to bring about innovation in the hospitality and service industry while staying ahead of our competition.

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  Apply Now  

Hotel Assistant Manager

10-Sep
Four Seasons Hotel | 25861Malaysia - Kuala Lumpur

Four Seasons Hotel

Four Seasons Resort Langkawi
Located in the Andaman Sea off Malaysia’s northwestern coast, Langkawi is Southeast Asia's first UNESCO Geopark – a geological and ecological wonderland of 550-million-year-old rock formations, mountainous rainforest and deserted islands.
Just minutes by boat from the world-renowned mangroves of the Kilim Karst Geoforest Park, Four Seasons Resort Langkawi combines artful design and all-pervading serenity with a wholesome connection with nature.  An endless sense of space encourages clarity and calm, with traditional kampong-design Beach Villas, Pavilions and Family Beach Houses woven through acres of beachfront gardens dotted with palms and lotus ponds.
Discover Langkawi’s natural healing energies in the multi-award winning Geo Spa. Immerse in thrilling up-close encountersalongside the Naturalists from the on-site Geopark Discovery Centre. Up the ante with on-site rock-climbing, abseiling and archery. Stroll along the sand or cycle through shady gardens to the Adult Quiet Pool, landscaped Family Pool or Water Sports Centre. Or hideaway with barbecues on the deck, in-villa spa therapies and moonlit bonfires on the beach. Above all, discover the freedom and flexibility to reflect and reconnect – individually, with one another or as a family.


Job Description

The Four Seasons Hotel Kuala Lumpur is looking for top talent to join the team.

About Four Seasons Hotel Kuala Lumpur

The Golden Triangle neighborhood, Kuala Lumpur’s thriving business and financial district, will soon see the opening of the new Four Seasons Hotel and Residences. The Hotel is part of a 65-storey mixed-use tower that will include 242 Four Seasons Private Residences, 27 serviced apartments, a 209-key Four Seasons Hotel and a six- floor of 250,000 square foot luxury retail podium, collectively known as Four Seasons Place Kuala Lumpur.

The latest addition to the city’s dramatic skyline and a vibrant hub for both business and leisure travelers, Four Seasons Hotel Kuala Lumpur will be conveniently located in close proximity to the city’s major attractions, including the Petronas Twin Towers and the Kuala Lumpur City Centre (KLCC). Often referred to as a “city within a city,” the KLCC will offer designer shopping, fine dining, and the best of the city’s electric nightlife. The Hotel will also overlook the KLCC Park and be directly connected to the esplanade, allowing guests to take full advantage of the Park’s 50 acres of green space, including lush gardens, fountains, waterfalls, a wading pool, and jogging track.

An exciting addition to Kuala Lumpur’s culinary scene, the Hotel will introduce several unique dining outlets to the city, including a Cantonese restaurant, lobby and rooftop pool bars, and an all-day dining restaurant with sweeping views of the Petronas Twin Towers.

The Hotel will also offer an executive lounge for business travelers, a serene spa, wellness-focused fitness centre and rooftop infinity pool offering panoramic views of Kuala Lumpur’s endless skyline. Lush landscaping around the rooftop pool and terrace will create an urban oasis, echoing the greenery of the KLCC Park below.

Four Seasons Hotel Kuala Lumpur will offer both international and regional travelers an urban complement to the existing Four Seasons Resort in Malaysia, the award-winning Four Seasons Resort Langkawi.

About Four Seasons

Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 105  hotels and private residences in major city centers and resort destination in 43 countries, and with more than 60 projects in development, Four Seasons consistently ranks among the world’s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.

Hotel Assistant Manager

The Four Seasons Hotel Kuala Lumpur is looking for a Hotel Assistant Manager. This person must have a commitment and passion for ensuring the best in guest services and creating a welcoming first impression and lasting farewell.

This is a highly visible role representing Four Seasons Hotel Kuala Lumpur and assist with the managing of the day to day activities of the Front Desk Team.


Key Elements of the job:

The Hotel Assistant Manager oversees the Front Desk operations and responds to a wide variety of guest requests by accurately assessing the guest needs and requests. The primary responsibilities are to ensure the smooth registration and cashiering functions of the Front Office. They will work closely with the Front Office Manager and oversee a team of Front Office staff, ensuring accurate communication and follow-up on any problems, guest requests, and special requirements.  A solid knowledge of hotel operations including systems is required.
Candidates must have a firm knowledge of hotel operations and must have 1-2  years of experience in Management in Rooms Division. Candidates must speak read and write Bahasa Malaysia as well as being fluent in English. An additional language skill is an advantage. Must have the right to work in Malaysia.

Visa sponsorship is not available for the role. Only successful candidates will be contacted.

Join Our Team

Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel Kuala Lumpur provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.

What to expect: You will……

Be a champion of the Golden Rule: Do unto others as you would have them do unto you

Be part of a cohesive team with opportunities to learn, grow and develop

Have the opportunity to engage in diverse and challenging work

Derive a sense of pride in work well done

Be recognized for excellence

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Hotel Manager

10-Sep
RANGKAIAN HOTEL SERI MALAYSIA SDN. BHD. | 25864Malaysia - Kuala Lumpur

RANGKAIAN HOTEL SERI MALAYSIA SDN. BHD.

Incorporated in 1994 and has established itself as the largest hotel chain in Malaysia with the objective to increase medium-cost accommodation facilities in well and systematically guided hotel operation.
We are looking for dynamic, hardworking and dedicated individuals to fill the following position:


Job Description

HOTEL MANAGER

Responsibilities: 

  • Report directly to the Zone Manager (HQ)
  • Assist Management with overseeing hotel operations 
  • Ensure full compliance of hotel standard operating procedures and service standards 
  • Monitor and optimise hotel’s operation costs, profitability and manage hotel’s risks 
  • Develop and implement strategies to meet company’s objectives such as guest satisfaction, cost management, etc 
  • Understanding of Profit & Loss statements and ability to execute impact strategies 
  • Provide regular feedback and submit required reports to the Management 
  • Effective lead and evaluate team members Inspect guests’ rooms and public areas for cleanliness
  • Oversee personnel including receptionists, kitchen staff, and office employees.
  • Monitor employee performance and conduct regular evaluations to help improve customer service.
  • Resolve issues regarding hotel services, amenities, and policies
  • Able to work at any of Hotel Seri Malaysia locations.

Requirement: 

  1. Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field. 
  2. At least 5 year(s) of working experience in the related field is required for this position.
  3. Applicants must be willing to work in Northern Region and Outstation 
  4. Strong understanding of Hotel Management practices and extensive hands-on experience. Outstanding interpersonal communication and customer service skills. 
  5. Exceptional Leadership abilities with great attention to detail. 
  6. Strong Analytical & Decision-Making Skills. 
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Head of General Services

8-Sep
Yayasan Budi Pekerti Luhur | 25841Indonesia - Jakarta Raya

Yayasan Budi Pekerti Luhur

Global Sevilla was founded on 6th October 2002. It marked the commitment of the founders of the schools.  The founders dreamed of a school with fun but rigorous educational environment for our future generations. Our school applies character building and academic excellence as our motivation in nurturing young learners. Global Sevilla is committed to create a learning environment that embraces both family and community.


Job Description

Job Requirements:

  • Possess bachelor degree majoring in Civil Engineering/ Hotel management/ Hospitality
  • Age range should be 30 – 35 years old
  • Having experience in relevant vacancy min 5 years 
  • Having experience in hotel management is preferred
  • Computer literate
  • Familiar with Government Regulation
  • Negotiation Skills
  • Positive working attitude and strong will to learn.
  • Fluent in English both oral and written.
  • Non-smoker  

Job Responsibilities

  • To plan and to coordinate purchasing activities based on plan, budget and stock/inventory condition in order to fulfill the needs of school operation efficiently.
  • To plan, to coordinate, to evaluate and to choose outsourcing services such as security guards, drivers, canteen services, garden maintenance, swimming pool maintenance, etc. in order to support the school operation efficiently.
  • To coordinate, to monitor and to control all building aspects including exterior and interior of the building, mechanical and electrical in order to maintain comfort and safety to all staff and students.
  • To coordinate with other parties in related areas in order to obtain license and permits that meet legal requirements..
  • To lead the GA team to achieve agreed targets by providing guidance, coaching and counselling in order to develop the subordinates optimally.
  • In charge of all school facilities maintenance and budget of the maintenance
  • In charge of all outsource staff and vendors management and budget for the those

Please visit our website at: www.globalsevilla.org

  Apply Now  

Assistant General Manager (Working Location : Papua New Guinea OR Vanuatu)

8-Sep
ESFIRA PTE LTD | 25837Papua New Guinea - Papua New Guinea

ESFIRA PTE LTD

A local company established for more than 40 years.
Dealing mainly in FMCG products; canned food, canned drinks, flour, cooking oil, detergent powder, bathing soap, etc.


Job Description

  Requirements:

  • At least 10 year(s) of working experience in the related field is required for this position.
  • Diploma or Degree Holder
  • Able to work in Third World environment
  • Strong interpersonal & communication skills
  • Possess excellent leadership & Management qualities
  • Excellent work attitude & able to communicate very well with Management to carry out Company's objectives
  • Good ability in Direct Sales
  • Strong analytical, planning skills, with an eye for detail
  • Hardworking, patient, tolerant and perseverant to achieve the Company's objectives

   * Salary will commensurate with experience and with the required aptitude

   * Only serious candidates with the above requirements need apply

  Job responsibilities:

  - Overall in charge of the whole operation in Papua New Guinea OR Vanuatu

 - To oversee the Sales, Warehouse, Accounts and Admin Departments

 - To ensure the various departments are functioning smoothly and efficiently

 - The main focus will be on Sales & Warehouse departments

 - To build up the networking of sales of our top fast moving products and also ensure the ordering & stocking of these 

   products

 - To build up the overeall sales of each of our wholesale customers, especially the large & medium sized customers

  - To have good working relationship with the key Government Agencies/ Departments (e.g. Customs, Labour, Quarantine,etc) and also the private entities such as Shipping Companies and Banks

IMPORTANT NOTE:

1. a) For applicants going to Papua New Guinea, they will be able to fly 1.5 to 2 months after confirmation and getting the Work Permit & Work VISA.

  b) For applicants going to Vanuatu, they will be able to fly 2 months after confirmation and getting the Work Permit & Work VISA.

  Apply Now  

Director of Operations

8-Sep
The St. Regis Singapore | 25854Singapore - Tanglin

The St. Regis Singapore

Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 5,700 properties, you’ll find us in your neighborhood and in more than 110 countries across the globe. Learn about our 30 hotel brands at www.marriott.com/marriott-brands.mi. Find Your World.

All successful applicants will be able to look forward to countless opportunities for career development internationally.

Product & Services

Bask in the tropical summer at the heart of the shopping and embassy district at The St. Regis Singapore. A pinnacle of luxury hospitality, be pampered by the legendary St. Regis Butler Service at one of the best Singapore hotels Orchard Road has to offer. Reside at the perfect address, providing respite from the lively Orchard Road dining and shopping scene. Enter a world of rejuvenation at the award-winning Remède Spa, indulging in acclaimed signature treatments like the Warm Jade Stone Massage.

Gourmet moments unfold as our team of accomplished masterchefs from Michelin-Star restaurants present you the unparalleled dining experiences. French restaurant Brasserie Les Saveurs and Cantonese restaurant Yan Ting will captivate gastronomes with authentic world-class European and Asian cuisine. Be it a casual lunch or fine-dining dinner, a decadent Sunday Champagne Brunch or family-style Dim Sum, our award-winning restaurants will delight young and old alike.


Job Description

JOB SUMMARY

Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Room Division, F&B Division, Culinary and Engineering. Position works with direct reports (Executive Committee and/or Department Heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. Assist the Hotel General Manager in ensuring the the Hotel Operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment.

CORE WORK ACTIVITIES

Managing Profitability

• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.

• Analyzes service issues and identifies trends.

• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.

• Works with hotel management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.

Managing Revenue Goals

• Monitors hotel operations sales performance against budget.

• Reviews reports and financial statements to determine hotel operations performance against budget.

• Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.

• Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.

Leading Operations and Department Teams

• Champions the brand’s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams.

• Develops systems to enable employees to understand guest satisfaction results.

• Communicates a clear and consistent message regarding departmental goals to produce desired results.

Managing the Guest Experience

• Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.

• Responds to and handles guest problems and complaints.

• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.

• Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.

Managing and Conducting Human Resources Activities

• Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.

• Ensures employees are treated fairly and equitably.

• Ensures that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings).

• Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.

• Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.

• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.

• Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.

• Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.

• Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.

  Apply Now  

Operation Manager

4-Sep
Hotel Scott | 25823Malaysia - Kuala Lumpur
This job post is more than 31 days old and may no longer be valid.

Hotel Scott

Scott Hotel KL Sentral is a 3 Star rated business hotel located just 5 minutes away from KL Sentral Station.
General Information
Phone Number: 03-2273 1222
Additional Company Information
Industry
Hotel/ Hospitality
Specific Location
KL Sentral


Job Description

Description

Operations managers plan, oversee and coordinate the daily operations of the hotel.

Company

Scott Hotel Kuala Lumpur Sentral welcomes you with 133 clean non-smoking guest rooms, furnished with a range of modern amenities such as LED screen television with satellite TV channels (ASTRO), free Wi-Fi throughout the hotel and basement car parking.

Scott Hotel Kuala Lumpur Sentral has a range of clean and comfortable air-conditioned rooms with minibars, tea/ coffee making facilities and free bottled water. Guests can enjoy free Wi-Fi and LED TVs. Bathrooms offer rainfall showers, hairdryers and free toiletries. There are ceiling fans, in-room safes and ironing boards.

This 9 storied hotel is situated just 10 minutes' walk from the KL Sentral Station and has good access to the city centre by bus or metro. The hotel is well-located for traveling to the Kuala Lumpur International Airport via expressways or ERL at KL Sentral Station. The nearest shopping centre is Nu Sentral (KL Sentral) and Mid Valley Mega Mall and Convention Centre (2.5 km).

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Cultural Centre Manager

3-Sep
Ascent Bridge (Singapore) Pte. Ltd. | 25802Central - Central
This job post is more than 31 days old and may no longer be valid.

Ascent Bridge (Singapore) Pte. Ltd.

Ascent Bridge Singapore Pte Ltd (ABS) is a 100% subsidiary company of Ascent Bridge Limited (Group), a local incorporated company listed on the mainboard of Singapore Stock Exchange. The Group is looking to diversify into other business like alcoholic beverage industry as the Group aspires to transform into one of Asia’s top ranking beverage business sector global leader in beverage alcohol market with an outstanding collection of brands across spirits, beer and other non-alcoholic drinks.  


Job Description

Responsibilities

  • Achieve growth and hit sales targets by successfully managing developing the members
  • Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
  • Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
  • Present relevant reports and realistic forecasts to the management team
  • Ensure compliance with sanitation and safety regulations
  • Manage restaurant’s good image and suggest ways to improve it
  • Always keep a high standard dining environment.
  • Any other task assigned by the Management Team

Requirement

  • Min 5 years experience in relevant industry
  • Strong supervisory and leadership skills.
  • Excellent interpersonal skills with a focus on customer service.
  • Excellent time management skills.
  • Excellent organizational skills and attention to detail.
  • Familiarity with food handling, safety, and other restaurant guidelines.

  Apply Now  

Service Excellence Manager

3-Sep
Danone | 25803Malaysia - Kuala Lumpur
This job post is more than 31 days old and may no longer be valid.

Danone

Danone is a world leading food company built on three business lines; Specialized Nutrition, Waters and Fresh Dairy Products. Danone’s mission is bringing health through food to as many people as possible and we want to invite people to join the movement for a healthier world. We recognize the power people have to impact the world through their daily choices. Each time we eat and drink, we vote for the world we want to live in. We believe a healthy body needs healthy food. And healthy food needs a healthy planet, and this is what our new signature One Planet One Health embodies.
Danone is committed to create and live an inclusive & diverse environment, which will drive our growth as a business, as teams, as members of communities & as individuals. Valuing diversity is recognizing and respecting human differences and similarities. Our aim is to ensure that all employees and applicants are given equal opportunity and that our organization is representative of our consumers and society.

We commit to foster an inclusive working environment where we celebrate all types of diversity, both visible and invisible, which includes age, race, gender, nationality, disability, background, education, religion, beliefs, thinking style, perspectives and sexual orientation.

We believe that our differences will make the difference.

For more information, please visit our website at careers.danone.com


Job Description

Service Excellence Manager

  • Posted: 1 Sep 2022
  • Finance
  • Kuala Lumpur
  • Malaysia

AT A GLANCE, YOU WILL

Experience #lifeatdanone

Work with many brands

Danone Specialized Nutrition India and South East Asia is seeking for Service Excellence Manager, based in Kuala Lumpur, Malaysia. With our global presence, brands and business and our mission of bringing health through food to as many people as possible; we believe that people growth is a key asset to reach a sustainable business performance.
To succeed in this journey, we're looking for the right talent and personalities eager to bring their energy and ideas to a meaningful project. Take this opportunity to GROW together and experience a culture that empowers you to express your ideas and share what you're passionate about!  

• Analyzing and improving the outcomes of finance operational processes to increase efficiency, drive value creation and increase business satisfaction
• Being an advocate of Continuous Improvement (CI): Inculcate, influence the right mindset and culture within the CBS Finance Community.
• Coordinate Interdependencis between respective Service Lines Team to promote synergy and avoid redundancy
• Drive the Actuals and Rolling Forecast related processes in the Zone: planning, preparing the templates, coordinating the process with Global and Local Finance teams, consolidating, challenging & explaining the figures (gaps analysis, bridge, etc.).
• Ensure the animation of BS Finance related KPIs within the Zone: consolidating the KPIs, challenging & building upon the evolutions, conduct or facilitate root cause analysis to improve BS Finance performance and metrics.
• Facilitate training / workshops on LEAN Six Sigma methodologies to drive cultural change within CBS population.
• Drive Continous Improvement project roll-out within the region and create the related process documentation.
• Responsible in transformation, PMO and change management activities in Danone business service organization among ISEA zone.

• Business/Finance degree or equivalent with minimum 5 years work experience.
• Strong analytical skills.
• System oriented (SAP, THEMIS, Excel, Power BI, etc.).
• The ability to utilize LEAN Six Sigma methodologies or equivalent framework will be of great advantage.
• Strong communication and stakeholder's management; ability to influence and drive changes among operational and business stakeholders.
• Lead the monitoring of CI Projects Interdependency within ISEA.
• Proven track records in external / in-house consulting environment in driving continuous improvements projects (or equivalent e.g., major transformation projects).
• Corporate finance and business fundamentals.
• Curiosity, empathy, and open-mindedness.
• Ability to drive end-to-end projects and to proactively propose solutions.
• Knowledge of project management, with resource allocation.

Danone is a world leading food company built on three business lines; Specialized Nutrition, Waters and Fresh Dairy Products. Danone’s mission is bringing health through food to as many people as possible and we want to invite people to join the movement for a healthier world. We recognize the power people have to impact the world through their daily choices. Each time we eat and drink, we vote for the world we want to live in. We believe a healthy body needs healthy food. And healthy food needs a healthy planet, and this is what our new signature One Planet One Health embodies

Danone is committed to create and live an inclusive & diverse environment, which will drive our growth as a business, as teams, as members of communities & as individuals. Valuing diversity is recognizing and respecting human differences and similarities. Our aim is to ensure that all employees and applicants are given equal opportunity and that our organization is representative of our consumers and society

We commit to foster an inclusive working environment where we celebrate all types of diversity, both visible and invisible, which includes age, race, gender, nationality, disability, background, education, religion, beliefs, thinking style, perspectives and sexual orientation

We believe that our differences will make the difference

For more information, please visit our website at ***************

What's next
Willing to start your meaningful journey? Hit the APPLY button! or you can contact us:
Pimparin Limpachote (Pim)
SEA Talent Acquisition Manager, DANONE SEA - HR Central Pool
Email : ***************@danone.com 
#LI-ML

  • Resume and Cover letter
  • Interview #1
  • Interview #2
  • Welcome

Putri Global Diversity & Inclusion Lead

View all jobs

View all jobs

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Manager (Resort Operations)

3-Sep
ST Engineering e-Services Pte. Ltd. | 25811Singapore - Changi
This job post is more than 31 days old and may no longer be valid.

ST Engineering e-Services Pte. Ltd.

ST Engineering e-Services Pte Ltd is a wholly owned subsidiary of ST Engineering Mission Software and Services Pte Ltd, incorporated in early 2007, offering managed services to government agencies and beyond.

ST Engineering e-Services Pte Ltd is the first privatised home-grown shared services organisation in Singapore that has a fully operational centre delivering a complete suite of HR, Finance and Administrative services. Her capabilities range from the key HR services of payroll, benefits and claims, corporate travel, welfare programmes, event management, staff development, career transition, to financial services of accounts payable, accounts receivable, accounting and reporting, as well as in various administration involving huge customer groups.


Job Description

Job Description

  • Work with a team to oversee the management of resorts' operations, contractors, partners, customers and stakeholders
  • Ensure achievements of contractual Performance Indicators and SLA KPIs
  • Lead, supervisor and train the resort team as well as to conduct regular review of work processes to enhance guests' satisfaction, operation efficiency and effectiveness.
  • Oversee management of resorts' purchases, inventories and assets to ensure cost effectiveness and prudence in spending
  • Prepare tenders, contract documents, budget forecast and analysis reports 
  • Any other related duties as requirement by management.

Job Requirements 

  • Diploma or Degree in Hospitality, Hotel Management or equivalent
  • Min 5 year of work experience in hotel or resort management or a related field
  • Passion for customer service with good interpersonal and communication skills
  • Pro-active and self motivated team player, able to work independently in a dynamic resort environment

  Apply Now  

General Manager

1-Sep
PT Akasa Boga Kreasindo | 25785Indonesia - Tangerang
This job post is more than 31 days old and may no longer be valid.

PT Akasa Boga Kreasindo

Akasa Boga Kreasindo adalah Perusahaan yang bergerak dibidang Food & Beverage yang berlokasi di Gading Serpong Tangerang. Kami membuka kesempatan kepada setiap orang yang mempunyai jiwa yang dinamis, motivasi baik dan profesional untuk mengisi posisi yang dibutuhkan.


Job Description

Job Description
  • Managing all aspects of operations in all outlets
  • Responsible for achieving the set KPI
  • Coordinate activities with relevant departments to meet the target
  • Ensure smooth communication among all relevant departments
  • Responsible for the enhancement and implementation of SOP in all outlets
  • Preserve excellent levels of internal and external customer service
  • Identify customers’ needs and respond proactively to all of their concerns
  • Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
  Requirements
  • Candidate must possess at least Bachelor’s Degree/Post Graduate Diploma/Professional Degree in Hospitality/Tourism/Hotel Management or equivalent.
  • At least 3 Year(s) of working experience as a General Manager of an F&B chain is a Must (Indonesian and Chinese restaurants mostly preferred)
  • Maximum 40 years old
  • Experience in fnb for a of minimum 10 years
  • Proficiency in English is a must
  • Strong leadership, motivational and people skills
  • Acute financial management skills
Job Location: Gading Serpong Tangerang

  Apply Now  

Venue Assistant Manager / Manager

28-Aug
TENGAH RESORT SDN. BHD. | 25762Malaysia - Langkawi
This job post is more than 31 days old and may no longer be valid.

TENGAH RESORT SDN. BHD.

Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for talents (associates) to grow and succeed. With 7,400+ properties, you’ll find us in your neighborhood and in more than 135+ countries across the globe. Learn about our 30 hotel brands at www.marriott.com/marriott-brands.mi. Find Your World.™

Aloft® (select-service hotels) opened its first hotel in 2008. Designed for global travelers who love open spaces, open thinking and open expression, this is where travel creates possibilities. Social scenes are vibrant. And the only direction is forward. Aloft is: Different. By design. All Around the World.

Sitting on a perfect spot overlooking the picturesque beach, Aloft Langkawi Pantai Tengah offers everything you need for a fun stay. Grab something from Re:fuel by Aloft. Enjoy appetizers while shooting a game of pool in our Re:mix lounge. Listen to your favourite tunes while sipping cocktails at the W xyz bar. Tuck into a buffet spread of local and international cuisines at Nook. Soak up the sun with a swim in Splash. See why everyone’s all abuzz about Aloft, and discover a whole new travel experience.


Job Description

Description

JOB SUMMARY

Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Developing and Maintaining Budgets

• Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.

• Maintains a positive cost management index for kitchen and restaurant operations.

• Utilizes budgets to understand financial objectives.

Leading Food and Beverage Team

• Manages the Food and Beverage departments (not catering sales).

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Oversees all culinary, restaurant, beverage and room service operations.

• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.

• Provides excellent customer service to all employees.

• Responds quickly and proactively to employee's concerns.

• Provides a learning atmosphere with a focus on continuous improvement.

• Provides proactive coaching and counseling to team members.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Monitors and maintains the productivity level of employees.

• Develops specific goals and plans to prioritize, organize, and accomplish work.

• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.

• Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.

Ensuring Exceptional Customer Service

• Provides excellent customer service.

• Responds quickly and proactively to guest's concerns.

• Understands the brand's service culture.

• Drives alignment of all employees, team leaders and managers to the brand's service culture.

• Sets service expectations for all guests internally and externally.

• Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.

• Verifies all banquet functions are up to standard and exceed guest's expectations.

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Serves as a role model to demonstrate appropriate behaviors.

• Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.

Managing and Conducting Human Resource Activities

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

• Conducts performance reviews in a timely manner.

• Promotes both Guarantee of Fair Treatment and Open Door policies.

• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.

• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.

• Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.

Additional Responsibilities

• Complies with all corporate accounting procedures.

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluates results to choose the best solution and solve problems.

• Drives effective departmental communication and information systems through logs, department meetings and property meetings.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Company

Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for talents (associates) to grow and succeed. With 7,400+ properties, you’ll find us in your neighborhood and in more than 135+ countries across the globe. Learn about our 30 hotel brands at *************** Find Your World.™

Aloft® (select-service hotels) opened its first hotel in 2008. Designed for global travelers who love open spaces, open thinking and open expression, this is where travel creates possibilities. Social scenes are vibrant. And the only direction is forward. Aloft is: Different. By design. All Around the World.

Sitting on a perfect spot overlooking the picturesque beach, Aloft Langkawi Pantai Tengah offers everything you need for a fun stay. Grab something from Re:fuel by Aloft. Enjoy appetizers while shooting a game of pool in our Re:mix lounge. Listen to your favourite tunes while sipping cocktails at the W xyz bar. Tuck into a buffet spread of local and international cuisines at Nook. Soak up the sun with a swim in Splash. See why everyone’s all abuzz about Aloft, and discover a whole new travel experience.

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  Apply Now  

Assistant Manager - Surveillance

28-Aug
Resorts World Genting | 25752Malaysia - Pahang
This job post is more than 31 days old and may no longer be valid.

Resorts World Genting

Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.
With over 50 years of experience and milestones, Genting Malaysia is currently expanding and transforming Resorts World Genting into the leading tourism and entertainment hub via the Genting Integrated Resort Transformation Plan. Under this plan, flagship projects include Skytropolis Indoor Theme Park, the outdoor theme park - Genting SkyWorlds - and the adjacent shopping complex - SkyAvenue, which houses some of the most prestigious lifestyle brands from around the world.  The plaza also features a state-of-the-art cable car system, which connects SkyAvenue to the mid-hill Genting Highlands Premium Outlets, carrying up to 3,600 passengers per hour per way.
If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today!


Job Description

Genting Malaysia Berhad

Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.

With over 50 years of experience and milestones, Genting Malaysia is currently expanding and transforming Resorts World Genting into the leading tourism and entertainment hub via the Genting Integrated Resort Transformation Plan. Under this plan, flagship projects include Skytropolis Indoor Theme Park, the outdoor theme park - Genting SkyWorlds - and the adjacent shopping complex - SkyAvenue, which houses some of the most prestigious lifestyle brands from around the world.  The plaza also features a state-of-the-art cable car system, which connects SkyAvenue to the mid-hill Genting Highlands Premium Outlets, carrying up to 3,600 passengers per hour per way.

If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today!

Job Responsibilities:

Your focus will be to observe, monitor and investigate all illegal and unusual activities via an effective Surveillance system and gather evidence, in order to protect the assets and interest of the company and guests which cover the business integrity and security aspects.

Requirements:

  • Minimum 3 years experience in a supervisory position in Casino Tables Games
  • Possess Casino Tables Games’ knowledge
  • Good interpersonal and communication skills
  • Able to work independently with minimum supervision
  • Possess a high degree of integrity
  • Good working knowledge of computer software applications

Be part of an exciting history-in-the-making, help shape the future with us. This is a golden opportunity for you to establish a strong foundation for a great career within the company. Apply now!

Job Segment: Assistant Manager, Manager, Management

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Collection Welcome Manager (Lobby Manager)

28-Aug
PARKROYAL COLLECTION Pickering Singapore | 25764Singapore - Downtown Core
This job post is more than 31 days old and may no longer be valid.

PARKROYAL COLLECTION Pickering Singapore

PARKROYAL COLLECTION  Pickering, Singapore
Managed by the Pan Pacific Hotels Group, PARKROYAL COLLECTION Pickering, Singapore is an iconic hotel landmark with a stunning hotel-in-a-garden concept that incorporates energy-saving features throughout the building.
Our sustainable project design and green efforts have earned it numerous accolades including ‘World’s Leading Green City Hotel, 2019’ title at the prestigious World Travel Awards. The 367-room hotel offers uncomplicated, modern and efficient service and a team of hotel associates who find joy in real connections


Job Description

Reporting to the Front Office Manager, the incumbent will be the face and host of the hotel; to meet and greet all guests at the Hotel lobby; elevates and creates a differentiating guest experience for each guest.

Responsibilities:

  • Assist the Front Office Manager to monitor lobby activity proactively, and spend time interacting with guests during peak morning and/or evening hours
  • To approach and engage guests in conversations; obtain feedback on guest experience, discover special preferences and needs to offer appropriate recommendations to them or create unique moments for the guests.
  • To ensure a “welcoming sense of arrival” and demonstrates a “sincere farewell” to all guests.
  • To build relationships, connect and network with local community and people in order to provide extra miles service for guests when required.
  • To obtain timely information on service lapses through communicating with the guest and relay to relevant operating departments for appropriate actions to take place. After which, follow up personally with guests to ensure satisfaction.
  • To inspect and maintain the clean appearance of the lobby and nearly public areas to reflect a good image of the hotel & company. Resolve or report any concerning conditions
  • To provide timely updates and coordinates with all operating departments on all activities in the hotel.
  • To facilitate communications between shifts, ensuring that any ongoing guest issues are followed up seamlessly. Records all guest preferences or opportunities in the PMS system.
  • To be updated on the latest activities happening in the local area; able to obtain the latest information on any lifestyle focused events relating to fashion, design, entertainment etc.
  • To undertake any other reasonable assignment by the Guest Experience Manager and/or Front Office Manager, as and when required.
  • Be alert and report any faults, defects and unusual activity of the property to relevant departments.

Requirements:

  • Minimum Diploma or Certificate in Hospitality Management
  • A minimum of 4-year experience working in hospitality industry
  • Good knowledge in OPERA (PMS) is essential
  • Proficient in MS Office application
  • Excellent communications skill; spoken & written
  • Excellent networking skills
  • Good time management & organizational skills
  • Good negotiation skills
  • Display high level of professionalism & self confidence
  • High level of flexibility and adaptability
  • Possess a Can-do attitude
  • Outgoing personality with ability to communicate with guests and colleagues
  • Able to multitask and follow-up whenever needed

  Apply Now  

Assistant Manager, ONE CONNECT (Hotel Telephone Operator)

28-Aug
PARKROYAL COLLECTION Pickering Singapore | 25769Singapore - Downtown Core
This job post is more than 31 days old and may no longer be valid.

PARKROYAL COLLECTION Pickering Singapore

PARKROYAL COLLECTION  Pickering, Singapore
Managed by the Pan Pacific Hotels Group, PARKROYAL COLLECTION Pickering, Singapore is an iconic hotel landmark with a stunning hotel-in-a-garden concept that incorporates energy-saving features throughout the building.
Our sustainable project design and green efforts have earned it numerous accolades including ‘World’s Leading Green City Hotel, 2019’ title at the prestigious World Travel Awards. The 367-room hotel offers uncomplicated, modern and efficient service and a team of hotel associates who find joy in real connections


Job Description

Responsibilities:

  • Managing the daily running of One Connect, effective resource planning and implementing One Connect strategies and operations
  • Monitoring random calls to improve quality, minimise errors and track operative performance
  • Preparing daily, weekly, monthly reports and archive KPI’s if any
  • Organising staffing, including shift patterns and the number of staff required to meet demand
  • Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe, secure, and legal work environment; developing personal growth opportunities
  • Coaching, motivating and retaining staff
  • Reviewing the performance of staff, identifying training needs and planning training sessions
  • Maintaining up-to-date knowledge of the hotel’s products and facilities
  • Take calls that your agents can't handle and be available when an agent appears to need assistance
  • Liaising with other departments and third parties to gather information and resolve issues
  • Ensuring all relevant communications, records and data are updated and recorded
  • Conducts daily briefing on VIPs in house and special activities within Team in ONE CONNECT after the daily briefing for Front Office is completed
  • To assist with any other duties that may be assigned from time to time by the management

Requirements:

  • Minimum GCE O Level
  • At least 2 years of working experience as a supervisory role in Hotel Call Centre or similar
  • Excellent interpersonal and human relations abilities
  • Excellent communications skills, with both written and oral
  • Strong knowledge/ability with Microsoft Office
  • A good team player
  • Able to perform 3 rotating shift duties, works on weekends and/or public holidays
  • Attention to detail and accuracy
  • Ability to multi-task and meet tight deadlines

  Apply Now  

Asst Manager

27-Aug
SNT Brands | 25744Malaysia - Johor Bahru
This job post is more than 31 days old and may no longer be valid.

SNT Brands

Fish & Co. swam onto Singapore's shores in 1998. Since then, we have become one of Singapore's hottest restaurants, providing consumers with good value seafood coupled with excellent service and outstanding quality in a relaxed and entertaining environment. Today, Fish & Co. has spawned numerous outlets in Singapore, Malaysia, The Middle East, Indonesia, Hong Kong and The Philippines. At Fish & Co., we have passion in what we do. We care enormously about our customers, our employees and our reputation. Due to our rapid expansion, we are in search of a self- driven and highly motivated individuals to join us


Job Description

Responsibilities: 

  • Reporting to the Operations Manager, you shall direct and manage a team of staff to ensure the smooth running of the daily operations of the restaurant in line with the Company’s business objectives. 
  • Being a team leader, you shall plan, coordinate and supervise activities of the staff of both the front of house and the back of house to attain high standards of product quality, service as well as health, and safety. Apart from the above, you shall be responsible for inventory management and restaurant management through proper planning and utilization of available resources. 
  • With sound working knowledge and a good understanding of the market trend, you shall be involved in the development of in-store marketing activities to drive traffic to the restaurant.  
  • In addition, you shall ensure that all equipments and in-store facilities conform to sanitary regulations and to ensure strict compliance with MOH’s legislation and Company’s policies and procedures. 
  • You will also hold a supervisory role such as the authority to influence or make decision on issues such as recruitment, discipline, termination and assessment of performance of your staff. 

Requirements: 

  • Minimum 2 years of relevant working experience in a similar capacity 
  • Ability to thrive in a fast-paced and highly energized working environment ∙ Mature and decisive with good business acumen 
  • Sound working knowledge with good leadership qualities 
  • Resourceful with excellent management and interpersonal skills 
  • Proficient in MS Office Applications 

Interested applicants are invited to email us at *********@gmail.com with a comprehensive resume indicating qualifications, experiences, current and expected salary, and availability date with a recent photograph. 

We thank all applicants and regret that only shortlisted candidates will be notified.

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Assistant Manager - C&B

25-Aug
Genting Group | 25710Malaysia - Kuala Lumpur
This job post is more than 31 days old and may no longer be valid.

Genting Group

Genting Berhad is the holding company of the Genting Group, one of Asia’s leading and best-managed multinationals. The Genting Group is led by Tan Sri Lim Kok Thay, a visionary entrepreneur who has established Resorts World branded properties in Malaysia, Singapore, the Philippines, the United States, the Bahamas, the United Kingdom and soon in South Korea, as well as spearheading global investments in oil palm plantations, power generation, oil and gas, property development, cruise, biotechnology and other industries.
The Genting Group and its affiliates comprise five public companies listed on the stock exchanges of Malaysia, Singapore and Hong Kong - namely Genting Berhad, Genting Malaysia Berhad, Genting Plantations Berhad, Genting Singapore PLC and Genting Hong Kong Limited. The five listed companies have a combined market capitalisation of about RM110 billion (USD31 billion).
Genting has more than 50 years of experience in the travel and leisure industry and collectively employs approximately 60,000 people while offering an unparalleled resort experience to over 50 million visitors annually worldwide. 


Job Description

Description

Job Responsibilities:
• Owns the responsibility to produce, manage (breakdown and summarize), analyze and present reports related to compensation and headcounts for global regions.
• Tracks and manages all compensation data for global regions including salaries, variable pay components, bonuses, overtime, etc.
• Manages end to end performance appraisal process including data verification, consolidation, analysis, reporting, etc.
• Benchmarks jobs against internal benchmark tools, survey data and other market intelligence to determine competitive compensation ranges for each position.
• Assesses jobs and their respective duties, responsibilities, scope and skills to determine classification and appropriate salary range. Prepares and maintains job classifications and salary scales.
• Gathers data from market-based compensation surveys; uses spreadsheet and data analysis techniques to assess results and market trends.
• Research overall compensation in similar industries; based on findings, recommends changes to existing policies.

Company

Genting Berhad is the holding company of the Genting Group, one of Asia’s leading and best-managed multinationals with businesses in the leisure & hospitality, plantations, property, biotechnology, cruise and energy industries.

Over fifty years ago, the Genting pioneers made the impossible possible. We now have an unprecedented opportunity to reintroduce ourselves to the world. Be part of the transformation as we stride towards the future, endeavoring to achieve what has never before been seen in Malaysia. The future lies wide open and we set no limits on the possibilities ahead.

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Homestay/Hotel Operation Manager

25-Aug
Villa Chee | 25679Malaysia - Selangor
This job post is more than 31 days old and may no longer be valid.

Villa Chee

Villa Chee is located in Sekinchan in the middle of the rice paddies, you’ll be able to see the rice paddies from a private balcony and wake up in the middle of freshly ploughed rice fields and witness the rising sun break through the clouds.


Job Description

Job Descriptions:

We are seeking for a professional and hotel customer-focused Operation Manager to oversee our hotel operations. In this position, you will direct the day-to-day hotel operations and activities namely:

·  Responsible for the daily operations of the hotel.

· Manage and oversee the on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.

· Ensure the hotel fully complies with all relevant Government and Local Authority Legislation relevant to the operation of the hotel as a business and employer.

· Develop Sales Strategies and Marketing activities, conduct competitive analysis.

·  Able to develop and guide hotel departments SOP with department heads.

· Ability to work independently and leadership skills, passionate about working.

Requirements :

To excel in this job, you must be approachable and detailed-oriented with proven hospitality and management work experience. The ideal candidate will also demonstrate excellent communication and interpersonal skills.

·  Diploma or Degree in Hospitality/Tourism/Hotel Management.

·  Minimum of 3 years’ experience as Operation Manager in hotel.

·  Strong understanding of hotel management best practices and software.

·  Outstanding interpersonal communication and customer service skills.

·  Exceptional leadership abilities with great attention to details.

·  Strong Analytical & Decision-Making Skills.

· Ability to work independently and leadership skills, passionate about working in tourism and hospitality, outdoor activities enthusiasts, especially water sports.

·  Working location at Sekinchan, Selangor

  Apply Now  

Assistant Manager

21-Aug
Alfaiz Holdings | 25665Malaysia - Jitra
This job post is more than 31 days old and may no longer be valid.

Alfaiz Holdings

Al-Faiz Holdings Sdn Bhd is led by Dato’ Azhar Bin Md Yusoff who has expertise in the field of herbs and cosmetics for 15 years. Now the company has succeeded in becoming one of the leading “contract manufacturers” in Malaysia where the company’s main customers are successful leaders in terms of sales of cosmetics, herbs and supplements.

The company now has around 200 employees. Al-Faiz Holdings now produces a wide range of roselle-based food and beverage products, health supplements in the form of softgels, tablets, sachets and powders. In addition, the company also manufactures cosmetic products such as soap, toothpaste and skincare.

As an OEM manufacturer, our products are made according to customer specifications. We have facility for cosmetics production line from small scale to high end capacity that can produce soap bar, toothpaste, external cream and liquid, lipstick, and compact powder form. We also provides consultation on product development and packaging design.

Our company has built in-house production line to process our products combining advanced technology with high production capacity to meet ever-growing demand for cosmetic products.

Al Faiz holding also has subsidiaries under it that succeed in the business of entrepreneur programs to strengthen and strengthen the legacy of Al Faiz Holdings Sdn. Bhd.

Parent Company

  • ALFAIZ HOLDINGS SDN BHD

Group of Companies

  • Swiss Lab Biotech Sdn Bhd
  • Kencana Biotech Sdn Bhd
  • AlQuba Distribution Sdn Bhd
  • SLine Networks Sdn Bhd
  • AlFaiz Food & Beverage
  • Movepick Acqua Minerale Sdn Bhd
  • Cavo Collina Caffe Sdn Bhd
  • Axis Eco Farm Sdn Bhd
  • Kencana Food and Spices Sdn Bhd
  • Mes Fleur Retail Sdn Bhd
  • Asia Lab Manufacturing Sdn Bhd


Job Description

Description

Conduct employee performance reviews.
Develop good customer relationships.
Participate in recruitment and dismissal processes.
Smooth out problems within the workplace.
Address employee and customer concerns.
Develop strategies for better workplace efficiency and goal achievement.

Company

Al Faiz Industries Sdn Bhd has been established on September 2004 located in Alor Setar, Kedah. Al Faiz is a Roselle based products manufacturing company founded by Mr. Azhar and hid wife, Madam Suhana binti Abdullah. Its product line include dietary supplements, food and beverages, personal care and skincare products. This company also provides Original Equipment Manufacturer (OEM) for contract manufacturing. Al Faiz Industries Sdn Bhd has been transformed into Al Faiz Holdings Sdn Bhd in 2015 to enhance and improve the performance and credibility of the company.

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Manager

21-Aug
Standard Chartered | 25669Malaysia - Kuala Lumpur
This job post is more than 31 days old and may no longer be valid.

Standard Chartered

We offer banking services that help people and companies to succeed, creating wealth and growth across our markets. Our heritage and values are expressed in our brand promise – here for good.
With 85,000 employees and a presence in 59 markets, our network serves customers in close to 150 markets worldwide. We're listed on the London and Hong Kong Stock Exchanges.
For more than 160 years, we’ve worked to make a positive difference for our clients, communities and each other. And we’re on a journey to innovate and transform, with the employee experience at the heart of our evolution. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before.
When you work with us, you can access all sorts of opportunities. Working with, and learning from, colleagues who are passionate about the work they do, just like you.  You’re in the driving seat of your career and the shape it takes. 
What does that mean for you?
If you want to be at the forefront of new initiatives, we’re sure you’ll find the right opportunity for you.
Do you want to find out more?
Visit our careers website - www.sc.com/careers


Job Description

Job: Operations

Primary Location: Asia-Malaysia-Bukit Jalil KL

Other Locations: Asia-Malaysia-Bukit Jalil KL

Schedule: Full-time

Employee Status: Permanent

Posting Date: 18/Aug/2022, 6:55:33 AM

Unposting Date: Ongoing

Strategy

  • Involvement in Project Initiatives / Automation / process Improvement

Business

  • Good understanding of Banking & Financial Industry

Processes

Position responsible for handling amid size team, dealing in any of the following areas :

  • Input / Authorize settlement instructions / Pre-Matching / Repo/Triparty transaction exposure
  • Investigation of Nostro open items
  • Input / Authorize transaction in ISCD Global Markets systems like Clearstream/Euroclear and Bony
  • Manage Reconciliation activities
  • Co-ordination for Training for staff
  • Manage Operational Risk activities
  • Processing Custody invoices
  • Preparing MIS data for Senior Management
  • Assist in completion of Documentation for new market and process

These activities involve interaction with Front Office / Customers.  Good oral /written communication skill and people management skills are essential.  The above activities cover a number of SCB Group countries.  The person should also have good system skills, problem solving and  troubleshooting capabilities . Multi tasking is essential. Should be able to manage various Project initiatives within the Department, manage cross functional Teams, besides strategizing and cost management skills.

People and Talent

  • Help the unit to promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm
  • Lead through example and build the appropriate culture and values.  Set appropriate tone and expectations from their team and work in collaboration with risk and control partners
  • Overall client satisfaction and meeting service expectations
  • Quick turnaround for customer queries & Complaints
  • Ensure Zero customer complaints
  • Should be a Team player- flexible
  • Adhere to the instruction of the Mangers.
  • Having frequent discussions with team members to improve their career and People development.
  • Actively participate in Sustainability (CSR) initiatives, staff engagement programmes.

Risk Management

  • Ensure 100% compliance at all times to the group’s risk management framework as applicable
  • Compliance with all applicable Rules/ Regulations of Company and Group Policies
  • Comply with Group Money Laundering Prevention Policy and Procedures to the extent applicable and report all suspicious transactions to the Unit
  • Timely escalations and resolutions on confirmation outstanding etc as per Escalation policy

Governance

  • Comply with all the group standards, policies, procedures and guidelines as applicable and values of the Bank at all times
  • Adhere to Group Code of Conduct at all times
  • In the event of serious regulatory breaches, or where risk tolerances have been breached, ensure senior management are informed and that actions are taken quickly to remediate and/or activities are ceased
     

Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group’s Values and Code of Conduct
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct
  • Lead the FMO to achieve the outcomes set out in the Bank’s Conduct Principles. Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; the Right Environment
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters

Key Stakeholders

  • FMO handles clients from various financial sectors, representative in group and country.

Other Responsibilities

  • Embed “Here for good” and Group’s brand and values in Financial Market Operations.
  • Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
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Manager

21-Aug
MAHMOOD SECURITY | 25652Malaysia - Penang
This job post is more than 31 days old and may no longer be valid.

MAHMOOD SECURITY

MAHMOOD SECURITY (MALAYSIA) SDN BHD, is a well established and progressive company with nearly two decades of nationwide presence, and one of the country’s leading security services providers for both local and multinational clients. With our expansion plans in progress, we are seeking talented, creative, result-oriented, self-managed and proactive candidates to fill the following challenging and career-building position:


Job Description

Description

Security managers ensure security for people, such as customers and employees, and company's assets either fixed, movable, machines, vehicles, and real state. They ensure safety and security by enforcing security policies, keeping track of different events, implementing security protocols, creating emergency response procedures, conducting security evaluations, and supervising security staff members.
 

Company

Mahmoos Security (M) Sdn Bhd a bumiputra company was founded in ******* establishment security service provider with over 35 years of experience, Mahmood has grown far beyond the conventional lines of offering security services and is a trusted brand in security with a proven track record instantly recognisable by the industry.

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Full-time Assistant Managers #Urgent

20-Aug
Guzman y Gomez | 25642Singapore - Singapore
This job post is more than 31 days old and may no longer be valid.

Guzman y Gomez

Mexican Food Corp Pte Ltd (Guzman y Gomez Singapore)

Guzman y Gomez (GYG) Mexican Taquerias are fast-paced food and beverage restaurants that are focused on continually enhancing the customer experience through the prompt delivery of high-quality Mexican products in a friendly and enjoyable restaurant environment. GYG remains committed to continually building on the strong company culture and employee experience by putting pride and passion into all we do, and respecting and developing all employees.


Job Description

150+ restaurants across Australia, Singapore, Tokyo and the USA today, and opening 30-35 new restaurants every year - Guzman y Gomez (GYG) is the fastest growing food company in Australia and we’re changing the perception of fast food.

The position.

An important leadership position within our Restaurant Operations team, you’ll be responsible for supporting the daily management of the restaurant - Stepping up when the Restaurant Manager’s not around.

As a leader, you’ll be looked upon as a calming force when the heat’s on. On any given day you will be leading the team through busy service periods, crew training, proactively improving guest experience, supporting inventory and financial management as required.

Crew culture is important to us, so we like to keep it simple. We’re looking for people who share our love of food and our commitment to people.

  • It’s all about the food. Always. Forever. We never compromise on freshness or quality. GYG food is 100% clean.
  • Make every customer love us. In restaurant, drive thru or delivery, we’re all about the customer. Delicious fresh food. Cooked to perfection. Fun, energetic environments and exceptional service – Every time.
  • Be real – It takes all kinds to keep Australia’s fastest growing food brand going. We don’t have time for games or politics. Be yourself, respect each other, have fun, don’t make excuses and remember the two points above.
  • Got your back. When you join GYG, you are joining a family, culture is everything at GYG and we care about each other. We always have each other’s back.
  • It’s up to us. We never walk past a problem – We fix it now.

What We’re Looking For

We’ll provide you with the support required to get the mechanics right. We’re scouting for attitude, maturity and energy. If what we’re doing strikes a few chords, we’d love to opportunity to find you a place in our team.

Running a shift at GYG is intense but rewarding, so to ensure you’re successful in the role, you’ll need experience. We appreciate ‘experience’ comes in may shapes and sizes – What we mean specifically is:

  • Experience leading a team within a busy, high volume hospitality environment
  • Experience delivering exceptional customer service.

Important to know

Every position at GYG presents opportunity for growth and career development. Whenever we can, we promote from within – Particularly when opening new restaurants.

We also recognise every member of our team as a potential game changer. Whether it’s as a prospective Franchisee, Marketer, Accountant or Data Analyst, we’ll support your career growth each step of the way – We want to be a part of it.

More immediately, when starting with GYG you can expect:

  • We’ll deck you out with GYG merch/uniforms, ready for your first day
  • Great crew discounts in restaurants both while you’re working, and days off
  • Ongoing product, systems and skills training
  • Regular work schedules and hours

Awarded 2020 QSR Media Multi-Site Restaurant of the Year (Australia), there has never been a better time to join the GYG family. Please apply now through the link provided to start the conversation.

Desired Skills and Experience

Leadership, Microsoft Office, Restaurants, Financial Management, Inventory, Exceptional Customer Service, Career Development, Administration, Strategy, Compliance, Project Management, Social Media Marketing, Customer Service, Scouting, Audit, Hospitality

  Apply Now  

Director of Operation

19-Aug
PT Nurtirta Nusa Lestari (Jakarta) | 25615Indonesia - Bandung
This job post is more than 31 days old and may no longer be valid.

PT Nurtirta Nusa Lestari (Jakarta)

Hilton is one of the largest and fastest growing hospitality companies in the world, with more than 5,600 properties with more than 856,000 rooms in 113 countries and territories. In the nearly 100 years since our founding, we have defined the hospitality industry and established a portfolio of 17 world-class brands, including our flagship Hilton Hotels & Resorts brand, which is the most recognized hotel brand in the world. 
Our premier brand portfolio also includes Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Curio - A Collection by Hilton, DoubleTree by Hilton, LXR Resorts, Tapestry Collection by Hilton, Embassy Suites Hotels, Hilton Garden Inn, Hampton Hotels, Tru by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton, Motto by Hilton, Signia Hilton and Hilton Grand Vacations. We have more than 71 million members in our award–winning customer loyalty program, Hilton Honors.


Job Description

Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

A Director of Operations oversees and directs all aspects of the hotel operational departments which includes, Front Desk Service, Food & Beverage / Kitchen, Housekeeping, Engineering, Security, Fitness Centre and other relevant operating departments. This role ensures that these departments are well run by focusing on maximizing revenues and profits, minimizing operating costs, implementing and following up on service standards and team members’ trainings. He / she ensures the highest levels of customer satisfaction.  

What will I be doing? 

As the Director of Operations, you will be responsible for performing the following tasks to the highest standards: 

  • Support the overall strategic management of the hotel by establishing effective working relationships with senior colleagues, in particular, the GM, DBD, FC & HRD. 
  • In-charge of Front Office, Housekeeping, Security, Engineering, Food and Beverage, Kitchen and Recreation as well as Food Safety. 
  • Actively participate in the key management issues in the property (Capital projects, refurbishment, training, customer service). 
  • Train and implement Hilton standards and related departmental regulations. 
  • Conduct routine inspections of all areas of the hotel to ensure that the hotel’s hardware and software are in optimum condition. 
  • Make a detailed and reasonable cost control plan to control operating costs of each department to maximize operating profit without compromising Hilton standards, safety procedures and guest experience.  
  • Analyze costs on a monthly basis and prepare action plans for cost per occupied room, food cost, beverage costs, payroll including overtime and other expenses such as for out-sourced labor or services. 
  • Manage all direct reports professionally, encouraging good teamwork and operations. 
  • Make or approve appropriate annual / quarterly / monthly budgets, targets and work plans for each direct report 
  • Conduct regular Operations meetings including all direct reports. 
  • Supervise team members’ performance and grooming daily. 
  • Ensure that duty rosters are based on the needs of the hotel and are compliant with labor laws. 
  • Ensure that hotel and direct reports achieve all key targets including but not limited to revenue, profit, SALT, QA, turnover, etc. 
  • Work with the DBD and F&B Managers to ensure that all aspects of F&B is operating cost effectively (menu presentations / menu / pricing / promotions and ongoing activities). 
  • Assist the DBD in establishing (with C&C Sales) an efficient and competitive C&C strategy and pricing. 
  • Supervise and head all hotel activities, such as celebrations, decorations, communication and coordination with conference organizers, etc. 
  • Evaluate competitors’ products and price policies twice a year. 
  • Ensure that VIP guests receive the care and service they deserve every day. 
  • Adhere to the hotel’s security and emergency policies and procedures. 
  • Assist the General Manager in all activities and functions related to the daily operations of the hotel.  
  • Complete relevant tasks assigned by the General Manager. 
  • Acting deputy in the General Manager’s absence. 
  • The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 
  • Carry out any other reasonable duties and responsibilities as assigned. 
Requirements

What are we looking for? 

A Director of Operations serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

  • Hospitality: Passionate about delivering exceptional guest experiences. 
  • Integrity: Do the right thing, all the time. 
  • Leadership: Strive to be leader in our industry and in our communities. 
  • Teamwork: A team player in everything you do. 
  • Ownership: Take ownership of your actions and decisions. 
  • Now: Operate with a sense of urgency and discipline. 
  • College degree or equivalent. 
  • At least 3 years of relevant experience. 
  • Experienced in the Hospitality, Travel or Leisure industry management. 
  • Proficient in English and Chinese to meet business needs. 
  • Proficient in Microsoft Office. 
  • Strong commercial acumen. 
  • Resourceful, creative and able to maintain flexibility. 
  • Experience in F&B and Rooms Management preferred. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

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Business Developement Manager (for KL, & Kuantan)

19-Aug
HOTEL GRAND CONTINENTAL KUALA LUMPUR | 25588Malaysia - Kuala Lumpur
This job post is more than 31 days old and may no longer be valid.

HOTEL GRAND CONTINENTAL KUALA LUMPUR

Hotel Grand Central Limited owns and operates hotels and properties throughout Singapore, Malaysia, Australia and New Zealand. Incorporated on 13 June 1968, the company listed on the Singapore Stock Exchange in 1978. The founding hotel (Hotel Grand Central) was built by the late Tan Chee Hoe, and his son Tan Eng Teong, who now holds the position of Chairman of the Board. While the full board of directors participates in the overall planning and strategic direction of the company, it is the Chairman and the Managing Director, Tan Teck Lin, who are principally involved in the day-today running of the Australasian interests. The Group, through its wholly owned subsidiary, Grand Central Enterprises (Penang) Sdn Bhd and its associated companies, Grand Central Enterprises Berhad (listed on the Kuala Lumpur Stock Exchange) and Grand Central Enterprises (Johor) Sdn Bhd owns, operates, manages or has equity interests in, 11 hotels throughout Malaysia

Hotel Grand Central Limited expanded its hotel and commercial property interest into Australia and New Zealand in the early 1990¡¯s, with commercial property being purchased in Sydney, Australia; and Wellington, New Zealand. Further expansion occurred with the purchase of several hotel properties in Australia and New Zealand in 1995. Grand Central Management Limited was established to manage the various hotel and commercial property interests.
Throughout Australasia the organisation operates under the Group brand of Grand Hotels International. This umbrella brand enabled an amalgamation of the respective sales and marketing services, and management practices, thereby improving the economies of scale, and providing further opportunities to develop hotel and property management.
In South East Asia, Hotel Grand Central and Hotel Grand Continental subsidiary brands are used, while in Australia and New Zealand, Hotel Grand Chancellor is recognised as the hotel brand.
The Group has a vested interest in maintaining a long term investment strategy in Australia and New Zealand, and to further develop its expertise in these burgeoning tourism markets.


Job Description

Description

Have Hotel Sales & Marketing background & experience. Possess relevant Hotel industry clients database. Able to communicate well in English and Bahasa Malaysia. Possess good public relations skills. Have a good knowledge of E-Marketing and Sales skills. Able to work long hours. Willing to travel to source out for sales. Good negotiator. Possess revenue management skills. Able to organize events. Have experience in organizing and had participated in Trade Shows locally and overseas.

Company

Grand Continental Kuala Lumpur Hotel is located right in the heart of Kuala Lumpur and offers 309 rooms. The hotel is close to the Putra World Trade Centre and Maju Junction Shopping Mall. A few yards away are the LRT and monorail stations, and in close distance is the Bintang Walk and Chinatown. On-site facilities and services include free car parking, a Chinese restaurant, tour desk/travel counter, mini gym and sauna, snooker center, secretarial services, conference rooms, and plenty more. Everything Grand Continental Kuala Lumpur Hotel does is centered around the guests' experience, ensuring comfort and relaxation.

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Resort Manager

19-Aug
Corus Paradise Resort Port Dickson | 25590Malaysia - Negeri Sembilan
This job post is more than 31 days old and may no longer be valid.

Corus Paradise Resort Port Dickson

Malayan United Industries Berhad (MUI) is listed on the Main Market of Bursa Malaysia Securities Berhad. It was incorporated in Malaysia on 28 May 1960 and listed on 30 June 1971.
MUI is an investment holding company. Through its subsidiaries and associated companies, the MUI Group is primarily engaged in retailing, hotels, food & confectionery, financial services and properties. With its corporate headquarters based in Malaysia, the Group's international operations span the United Kingdom, Continental Europe, the United States of America (USA) and the Asia Pacific region.
The corporate philosophy of the Group has remained constant for over 50 years underpinned by three key attributes - strength, efficiency and trustworthiness, which together form the guiding principles for the Group's business practices and corporate governance.
The Group is now inviting applications from suitably qualified candidates who are seeking good career progression in our newly startup company with a wholly new concept.


Job Description

Job Descriptions:

  • Actively contributes to the overall operation of the hotel providing strong leadership to the team. 
  • Specifically has direct influence and accountability for the cost structure, quality standards, Corus culture, guest satisfactions and provide ongoing support and motivation to the team. 
  • Responsible for the performance and profitability of the hotel through achievement of revenue, profit, room occupancy, average room rate and others
  • Operate all aspects of the hotel by following brand standards and established operating procedures.
  • To achieve maximum profitability through active cost and labor control
  • Maintain or exceed target standards with regard to speed of check in maintenance and cleanliness for guestrooms, the public space and all associated facilities 
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Business Transformation Manager

19-Aug
METTLER-TOLEDO SERVICES ASIA-PAC SDN. BHD. | 25606Malaysia - Shah Alam/Subang
This job post is more than 31 days old and may no longer be valid.

METTLER-TOLEDO SERVICES ASIA-PAC SDN. BHD.

METTLER TOLEDO specializes in precision instruments and is one of the world's largest suppliers of weighing systems. We are a market leader in a number of related measurement technologies; serving global customers with over 16,000 employees worldwide. Our organizational concept is decentralized, gives a good level of autonomy and encourages entrepreneurial management responsibility within the corporate framework and strategies.


Job Description

Description

Define and align roll-in timeline and staffing
• Define and align roll-in timeline and project plan with senior management, unit management and impacted parties
• Responsible to staff and enable Business Transformation Team to deliver the roll-in

Guide Roll-In Teams and unit management
• Manage DBS Roll-in Team to ensure the travel schedule is followed, team meetings are happening, good communication towards and among teams, professional interaction towards business stakeholders, on-time and in-quality delivery
• Ensure high quality deliverables (incl. business simulations, BCIA, KTT) throughout (from requirements to trainings and data)
• Ensures that cross-functional alignment between functional areas (FIN, SAM, SVC, SCM, DG) is happening (communication facilitator if necessary)
• Makes sure functional requirements are clearly documented and shared with delivery management/functional teams
• Prepares arbitration and manages escalation process with local units (escalation of rejected functional gaps)
• Act as senior advisor towards local roll-in teams
• Enable unit management and build up ownership by setting expectations, sharing best practices, facilitating cross-unit exchange and job rotation, creating a positive change environment and strategy
• Define and manage project KPIs and stage gates to monitor roll-in progress and risks
• Create transparency and outline / mitigate risks to business operations after go-live
• Take measures to avoid business disruptions after go-live and ensure stable operations from day 1

Change Management
• Implement change management concept supporting business transformation projects and related initiatives (roll-ins / organizational changes / SSC shifts / …) to ensure successful adaption of global concepts and their benefits realization
• Ensure business simulations are conducted according to agreed curriculum and properly documented
∙ Identify areas of business change, define action plans on how to address them, monitor progress and ensure timely closure - ensure regular BCIA reviews and report progress back to unit, Roll-in Lead and Program Management
• Provide change coaching and guide managers and employees through the change
• Support change workshops and initiatives with management

Team Development
• Strengthen the qualification of Blue Ocean team in all areas. Business Transformation Experts, PMO and Data Governance Project Managers must be top-notch consultants for effective coaching and execution of the change journey.
• Ensure Business Transformation Experts stay aligned with Functional Teams.
• Ensure they understand the template strategy and that they are consultants to the business – incl. knowing how the template is used in which live unit.
• As a team – deliver excellent results on all levels – starting from interaction towards stakeholder (pro-active, professional), to understanding the real business needs, to defining superb requirements to driving the change, to preparing the organization and communicating well, to following up and monitor results.

Company

METTLER TOLEDO is a global manufacturer and marketer of precision instruments for use in laboratory, industrial and food retailing applications. The Company has strong worldwide leadership positions. A significant majority of our instrument sales are in segments in which we are the global leader. In addition to a broad product offering, we have one of the largest global sales and service organizations among precision instrument companies.

We focus on the high value-added segments of our markets by providing innovative instruments that often integrate various technologies including application-specific solutions for customers. We design our instruments not only to gather valuable data but also to facilitate the processing and transfer of this data into customers' management information systems.

For more information, kindly refer our website ***************

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Assistant Service Manager

19-Aug
MENU Pte Ltd | 25587Orchard - Orchard
This job post is more than 31 days old and may no longer be valid.

MENU Pte Ltd

As the parent company of the widely-lauded restaurants - Brewerkz Restaurant and Microbrewery (American craft beer sports bar) and Café Iguana (Mexican tequila bar), MENU owns a track record in operating a successful portfolio of Western-style F&B establishments in Singapore and other parts of Southeast Asia.

At MENU, we have an insatiable appetite for opportunities and growth. Even more so, we are hungry for talented and passionate individuals to join our team. So if you think you can bring to the table a set of signature skills and qualities to elevate our group of highly-rated restaurants to yet another level, do express your interest by writing in to us now.

To find out more, visit us at https://brewerkz.com/


Job Description

Supporting the Outlet Manager in implementing business plans for an outlet, an Assistant Service Manager is involved in staff control and handling people issues. In addition to taking care of store-level support functions such as customer service, scheduling, daily operations, cashiering, loss prevention, maintenance and back office support, the Manager also recruits, trains and motivates staff.

Job Responsibilities:

  • Administer purchasing and receiving procedures
  • Conduct food and beverage hygiene audit
  • Conduct orientation and training
  • Conduct staff performance assessment process
  • Facilitate compliance with legislative and regulatory requirements
  • Foster service innovation
  • Identify and establish internal and external stakeholder relationships
  • Implement loss/risk prevention
  • Lead team to implement change
  • Lead with service vision
  • Manage and implement business continuity plans
  • Manage site/outlet and equipment maintenance
  • Manage training
  • Managing the customer experience
  • Monitor income and expenses
  • Provide information for management decision making
  • Provide quality control for service
  • Supervise bar service

Requirements:

  • Candidates must possess at least a Primary/Secondary School/”O” Level, Professional Certificate/NITEC, Diploma, Advanced/Higher/Graduate Diploma in any fields
  • At least 2 year(s) of working experience in related field
  • Candidate with F&B related experience will be an advantage
  • Possess excellent analytical, organizational and communication skills
  • Possess servant leadership and problem solving skills
  • Enthusiasm, resilience and a strong team player
  • Pleasant personality
  • Good communication and interpersonal skills

  Apply Now  

Project Manager [Hotel Project]

19-Aug
The Supreme HR Advisory Pte Ltd | 25622Singapore - Singapore
This job post is more than 31 days old and may no longer be valid.

The Supreme HR Advisory Pte Ltd

Here at The Supreme HR Advisory, we pride ourselves on being a vibrant recruitment firm with strong Southeast Asia standing. We believe in customizing our services to your unique needs. We are dedicated, enthusiastic and we take innovative approaches in customizing our services. Our depth of experience enables us to understand each industry’s challenges and provide expert advice on hiring requirements. Our goal is to leverage on our local knowledge and global expertise to deliver high-quality candidates specifically matched to the requirements of each of our client.


Job Description

  • Singapore Based
  • Attractive Salary Package
  • Company Benefits & Incentives
  • Career Progression Opportunities

Interested applicants can also send your resume to 

Whatsapp:+65 9460 8816

https://api.whatsapp.com/send?phone=6594608816

and allow our Consultant to match you with our Clients.

Working days & hours: 5 days, 9am-6pm

Salary: up to S$5000

Location: Ang Mo Kio

Job Description

  • Responsible for a team of supervisors, and workers to ensure smooth progress during execution of project.
  • Supervision of contractors, sub-contractors and suppliers.
  • Main in-charge for the entire phase of the Project Management, from preparation to Site management, and subsequently until completion.
  • Communicate and coordinate with client, clarify requirement, plan, co-ordinate, monitor and control the project, including carrying out implementation of the project.
  • Analyze, manage and track project costs against budget.
  • Management of claims for cost and time implication due to variation from client.
  • Submit variation order cost for additional work to be carried out issued by architects and consultants.
  • Ensure prompt submission of as-built drawings, operation maintenance manual and conduct training for client during handing over of project upon completion.
  • Be aware of the legal and requirement and significant environment aspect/ impacts & occupational safety and health hazard/risk associated in their work activities.

Job Requirements

  • Degree in Architecture / Mechanical / Engineering / Interior Design or its equivalent.
  • Minimum 5 years’ experience in related fields, preferably with Hotel project experiences.
  • Strong in project management and technical knowledge in Interior Fit-Out.
  • Possess good leadership and interpersonal skills.

  Apply Now  

5 days work week!!! Assistant Manager

19-Aug
L'Angelus Group / Les Bouchons | 25626Singapore - West - Others
This job post is more than 31 days old and may no longer be valid.

L'Angelus Group / Les Bouchons

In 1993, L’Angélus was born in the XIVe arrondissement, rue Joanès.

The address fast became a favourite for the neighborhood and following numerous reviews in magazines, part of the trendy Parisian « circuit ».

Having a premonition about the huge possibilities Singapore could offer, L’Angelus moved to Singapore in June 1998.

The landed in a charming street in historical Chinatown: Club Street.

Growing bigger over the years, always eager to offer new concepts to their faithful customers, L’Angélus Group now runs several outlets in Singapore.

Les Bouchons - a French themed steakhouse concept rolled out in 2002 at Ann Siang Road. The second branch was added in 2006 at Robertson Quay. Les Bouchons is known for serving the best quality Steaks, setting towering standards for marbling and tenderness, making every meal an experience full of robust flavours and textures. Steaks are prepared as per request and are best enjoyed with a portion of salad and free flow of the trademark homemade french fries, cut to perfection. The third branch was rolled out in Malaysia in 2020.

The group is now working to launch its biggest project till date - a Spanish Tapas retstaurant cum Bar in Robertson Quay.  


Job Description

WE ARE HIRING ASSISTANT MANAGERS FOR 3RD OUTLET(BLACK & WHITE BUNGALOW AT ROCHESTER)
WE ARE EXPANDINGJob Description

Les Bouchons is a well-known French Steakhouse established in Singapore since 2002.

We are Looking for someone who:

  • Oversee in the day-to-day leadership and assist Restaurant Manager of an outlet on all aspects of operations.
  • Provide a high quality of service and deliver excellent dining experience to all the guests
  • Assist Restaurant Manager of planning staff roaster and provide training and coaching to staff on customer service and product knowledge.
  • Able to handle Fast Pace environment and able to handle high level of stress
  • Good Public Relation
  • Positive Role model and lead by example to all your floor staff
  • Communicate with fluency English
  • Able to commit Weekend & Public holiday
  • Proactive talking on additional responsibilities where required.
  • WSET level 2 Wine Knowledge (Minimum)
  • Good upselling skill and able to to assist Restaurant Manager to reach monthly sales target.
  • Minimum 3 years of managerial experience in Italian or French cuisines.

We are offering:

  • 5 days work week
  • Medical Benefit
  • Monthly incentive
  • Staff Meal provided
  • Salary Increment Yearly (Performance-based)
  • Career Development with Continuous Learning

If you feel that you match those qualities, What are you waiting for? Quickly click the apply button and you maybe the one that is shortlisted. JOIN US AND BE PART OF OUR BIG FAMILY.

Salary Range: $3000 - $4000

  Apply Now  

General Manager - Ibis Palembang Sanggar

14-Aug
Hotel Ibis Jakarta Tamarin | 25545Indonesia - Sumatera Selatan
This job post is more than 31 days old and may no longer be valid.

Hotel Ibis Jakarta Tamarin

Hotel ibis Jakarta Tamarin located in the heart of Jakarta, the attractive and destination place in the city centre of Jakarta, has 126 rooms, with the La Table Restaurant, and 6 meeting rooms. It’s only 1 hour from Soekarno – Hatta International Airport.


Job Description

General Manager (Local Contract)

Be an ambassador of the brand and the property as General Manager, where your leadership, strong interpersonal skills and strategic vision will drive an engaged team, guest satisfaction and maximized operating results. You will bring your strong commercial and business acumen, and tenacity to drive the top line to exceed targets, and to position the property in the midscale and economy marketplace.

What is in it for you:
· Employee benefit card offering discounted rates in Accor Hotels worldwide.
· Develop your talent through learning programs by Academy Accor.
· Opportunity to grow within your property and across the world!
· Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities.

You will be responsible for:
· Ensuring a successful Pre-Opening process to meet all brands and Accor standards.
· Leading the properties’ effective operational and strategic directions within all departments to maximize revenue. 
· Ensuring the service standards and procedures, and guest experience are well implemented.
· Ensuring successful relationships with all stakeholders, including owning company, local authorities and surrounding communities.

Your experience and skills include:
· Minimum 3 years  experience as a General Manager.
· Pre-opening hotel experience.
· Understand and adaptive to local culture.
· Excellent leadership skills; being enabling, collaborative, and entrepreneurial. 
· Excellent negotiation, financial/analytical skills, food & beverage experience.
· Sharp business and commercial acumen. i.e. good sales & marketing  and distribution knowledge
· Fluent written and verbal communication skills in English. 

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  ***************


Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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Executive Assistant Manager

13-Aug
IBIS Singapore on Bencoolen | 25535Singapore - Rochor
This job post is more than 31 days old and may no longer be valid.

IBIS Singapore on Bencoolen

Ibis Singapore on Bencoolen is Singapore’s favourite economy hotel managed by Accor Group. Reviewed over 7,000 times on TripAdvisor and accommodating more than 250,000 guests per year, this hotel is renowned for its excellent customer service and centralised location.
Situation in the heart of Singapore, the 538-room multi award-winning hotel is a great choice for shoppers, business and leisure travelers alike, due to its proximity to shops, offices and attractions at Bugis, City Hall, Little India and Orchard Road. In additional, hotel is also equipped with three meeting space, one bar, one restaurant and one self-service laundry room.  


Job Description

 The Executive Assistant Manager performs his/her duties within the framework as defined by the chain or hotel norms and internal regulations.

- Responsible for overseeing the F&B outlets, i.e., the TASTE Restaurant and the Bar and the Front Office operations including the Reception and Reservations as well as the housekeeping department.

- Effective and efficient implementation of the Food & Beverage Business Plan and accompanying marketing strategies.

- Attainment of food & beverage profit objectives.

- Quality of front office and food & beverage services provided and levels of skill and morale related personnel.

- Strive to implement the AccorHotels Vision and demonstrate active use of the AccorHotels Values.

- Quality of the product.

- Control of hotel techniques and applications by the staff.

- Staff adherence to product spirit and follow-up.

- Applications of the inspection norms established by the group.

- Sales & Pricing policies.

- Establishment of the Hotel’s Operating Budget and Financial forecast.

- Special care and control of cash flow by keeping the Account Receivable (City Ledger) as low as possible as well as a minimum operating stock.

- Proposal of annual Capital Investment program and justifies the proposal.

- The providence of all legal and internal documents.

- Keeping in proper shape and conditions, all permanent assets of the hotel.

- The perfect functioning of all equipment by establishing a preventive maintenance program.

- The application of a Security policy and procedure.

The decoration aspects of the Hotel in order to create the best possible ambiance and atmosphere for the guests and patrons, keeping in mind the spirit and positioning of the product in coordination with the Executive Committee members & HODs.

  Apply Now  

Assistant Theatre Manager (5-day work week)

7-Aug
Cathay Cineplexes | 25495Singapore - Central
This job post is more than 31 days old and may no longer be valid.

Cathay Cineplexes

Cathay Cineplexes Pte Ltd provides our patrons a great movie experience in our theatres. We are passionate about serving our patrons with excellent service, good food and great movies which you will help to deliver.


Job Description

You are responsible for the management and operations of the Cineplex and F & B outlet, including supervision and training of ground staff. You will handle security of cash, ticket stub, company properties and equipment in the Cineplex & F&B outlet. You will ensure service and product quality in accordance with the standard operating procedures. You will execute marketing and promotion activities.

You must possess minimum tertiary education with at least 5 years of experience in operations or sales & marketing of any F & B outlet with supervisory experience. You shall possess good customer service and interpersonal skills with a friendly disposition, able to articulate and people orientated. You must be able to work independently, capable of performance delivery under pressure and able to work on shift duties including weekends and public holidays.

Cathay staff enjoy benefits such as parent care leave, insurance, flexible claim and movie tickets for every free listed movie. There are also training and development opportunities.

Interested applicant, please submit your application stating current and expected salaries as well as

  Apply Now  

Director of Banquets

6-Aug
Hotel Raffleshom (Bandung) | 25483Indonesia - Jakarta Raya
This job post is more than 31 days old and may no longer be valid.

Hotel Raffleshom (Bandung)

Raffleshom hotel adalah salah satu perusahaan yang bergerak di bidang pariwisata, yang mana saat ini memiliki 56 kamar tidur dengan beberapa type room, lokasi kami pun sangat strategis ( berada di pusat kota bandung ) dan kami memiliki fasilitas hotel yang baik untuk turis menginap.


Job Description

Raffles Hotels & Resorts is now part of Accor Group, one of the world’s largest global hotel companies. With this integration, our colleagues can realise their full potential through rewarding experiences and development opportunities within our incredible brands around the world. The unique quality of Raffles Hotels & Resorts extends beyond location, decor or amenities. The colleagues are inspired by the Raffles brand promise: “Raffles is an oasis for the well travelled, offering emotional luxury.” Stories of excellence are widely shared and celebrated, creating a sense of pride and inspiration. Together, we are committed to building a highly engaged workforce and creating a great workplace culture.

Raffles Jakarta is located in the central business district within Ciputra World 1, a prestigious emerging commercial club comprising a shopping mall, an office tower, Raffles Residences tower and the Ciputra Artpreneur art museum and theatre.  Raffles Jakarta features 173 well-designed rooms and suites exuding the elegant style of Raffles hotels around the world, and the Raffles Club.  Food & beverage venues include Raffles’ iconic Writers Bar, the innovative all-day dining Arts Café, Raffles Patisserie, and the Dining Room, a venue for bespoke dining experiences. The 2,600 square meter ballroom is one of the largest in Jakarta, and along with state-of-the-art meeting rooms are the city's finest venues for social events and conferences.  For leisure, the hotel offers a Raffles spa, gymnasium, outdoor pool, Jacuzzis, Navina pool bar, tennis courts and a jogging track.  The décor of Raffles Jakarta features unique concepts of art and colours, with inspiration drawn from the distinctive style of renowned Indonesian artist Hendra Gunawan.

“Embark on a unique career experience, a joyful journey of self-discovery” is our talent development motto. At Raffles Jakarta colleagues are passionate about transforming, assisted by the leadership team through mentoring and coaching sessions with great conversations that enable them to feel free to discover and unleash their unique potentials to achieve excellence.

 If you would like to continue your episodes of excellence with Raffles Jakarta and at the same time focus on becoming your better self, consider joining us as:

Director of Banquets

Summary of Responsibilities

The Director of Banquets manages banquets operations to maximize guest satisfaction and department profits as well as to set up periodical budget & forecast and analyze monthly P&L reports.

Qualifications

Candidates for this position must be an effective leader and a team player with solid communication skills, both in written & verbal English. This position needs a candidate who has a solid track record as well in managing Banqueting operations at least for two years in five star rated hotel with big Banquet facilities.

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General Manager, Property Development

5-Aug
Hatten Asset Management | 25453Malaysia - Seremban
This job post is more than 31 days old and may no longer be valid.

Hatten Asset Management

Incorporated in 2008, Hatten is a renowned property developer company based in Melaka with three core businesses comprising property development, strategic investment and asset management. Core businesses encompass retail, luxury residential, tourism and hospitality.

Helmed by industry veterans with over 40 years experience in the property sector, the Group successfully developed Dataran Pahlawan Melaka Megamall, the largest global destination mall in the region, Hatten Hotel and Hatten City, a multi award-winning 20-acre luxury waterfront development, currently under construction.

This internationally acclaimed corporation is now expanding its base to Iskandar Johor, Seremban and Pahang. The ultimate goal is to be among the Top 10 Premier Property Developers in Malaysia by year 2020. 

For more information, please visit www.hattengrp.com 


Job Description

Description

1. Summary of Principal Job Responsibility:
As a General Manager you will be the one seeking business opportunities for strategic expansion and growth for the Company. This position is required to perform multi-role and strong coordination management skill among inter-department. Consistently market of property for sales by achieve KPI set and generating revenue for company, developing an effective sales strategy at minimum cost while motivate sales personnel to market the product. Increase credit collection that accordance with the KPI set and converting existing credit accounts to settlement or other financier and bring in other income/profit when process new cases on Developer Installment plan. Ensure all customer enquiries and complaint, project defect management and operation matter for completed project prior JMB form are resolve accordance to SOP set.

2. Specific Job Duties and Responsibilities:

a. Credit Admin Department
• Ensure monthly collection and conversion / settlement target achieve on monthly basis. To follow up payment by calls/ email /issue necessary letters that accordance to SOP set for defaulter.
• Bring in new income/profit on new cases when processing Developer Installment plan.
• Attend and resolved customer enquiries in timely manner. Follow up closely with purchaser and internally for each case arise.
• Ensure weekly and monthly report is accurate and on time for Management review.
• Explain DIP packages and process of new cases and all administration of DIP documents between customer and lawyer.
• Processing of restructuring cases, termination or cancelation of DIP cases.
• Review and approve for special request within authorized approval matrix set. To extend recommendation for higher Management approval if exceed authorized approval matrix.
• Liaise with insurance agent for DIP customer with insurance related matters.
• Liaise with vendor on Money lending system issue, payment and enhancement of the system if any.
• Ensure all procedures are follows accordance to RACI and SOP set, if needed, implementation of new SOP.
• Undertake any other duties and responsibilities as assigned by management from time to time.

b. Sales & Marketing Department
• Lead and plan sales strategy to generate sales and revenue in order to meet KPI set.
• Promote property offline and online with available marketing tools in market, post mortem for each event carried out for performance review.
• Motivate sales person and update current property market by consistent market research to keep update to market trend.
• Consistent meeting with sales person to resolve sales related matters, monitor sales process and resolve sales related issue up to sales agreement signed.
• Recruit and tie up with new agency for market property with full support of information, briefing as and when required.
• Ensure full support and smooth in operation for Sales and Marketing operation.
• Review and approve for special request from sales and sales cancellation request within authorized approval matrix set. To extend recommendation for higher Management approval if exceed authorized approval matrix.
• Review marketing kits, collaterals and sales documents before Management approval and ensure all approved material is available for sales adoption.
• Handle master listing matters for all price list and project units listing that to be tally with project’s floor plan and layout for all projects.
• Monitor and approve monthly commission and ensure accounts process and release payment timely to agent.
• Ensure sales report and presentation slides is accurate for Management review as and when required.
• Prepare Memo, Sales Incentive, Sales Packages, schedule meeting and prepare meeting minutes for meeting attended if required.
• Administrative task for sales gallery operations, company car usage and maintenance monitoring.
• Review, monitor and propose payment under payment payable by HPSB that within company cash flow budget and urgency of payment status.
• Review and approve payment related documentations as per authorized approval matrix and extend recommendation to higher management approval if exceed authorized approval matrix.
• Administrative task for recruitment and resignation of sales person, monitor of sales person duty roster.
• Liaise with vendor for Prosales system maintenance / enhancement of system.
• Ensure all procedures are follows accordance to RACI and SOP set, if needed, implementation of new SOP.
• Undertake any other duties and responsibilities as assigned by management from time to time.

c. Project Management Department
• Attend and resolve customer defect enquiries and complaint in timely manner by coordinate with Project Department and Contract Department for defect related matters. To coordinate and ensure inspection together with Fit-Out Department for Vacant Possession (VP) unit and reinstate unit for commercial and residential completed project before proceed to handover VP unit to purchaser.

C Project Management Department

• Ensure weekly and monthly report on the defect related matters is accurate and consistent with project team.
• Ensure full support and smooth in operation for Sales and Marketing operation.
• Review and approve for special request from sales and sales cancellation request within authorized approval matrix set. To extend recommendation for higher Management approval if exceed authorized approval matrix.
• Review marketing kits, collaterals and sales documents before Management approval and ensure all approved material is available for sales adoption.
• Handle master listing matters for all price list and project units listing that to be tally with project’s floor plan and layout for all projects.
• Monitor and approve monthly commission and ensure accounts process and release payment timely to agent.
• Ensure sales report and presentation slides is accurate for Management review as and when required.
• Prepare Memo, Sales Incentive, Sales Packages, schedule meeting and prepare meeting minutes for meeting attended if required.
• Administrative task for sales gallery operations, company car usage and maintenance monitoring.
• Review, monitor and propose payment under payment payable by HPSB that within company cash flow budget and urgency of payment status.
• Review and approve payment related documentations as per authorized approval matrix and extend recommendation to higher management approval if exceed authorized approval matrix.
• Administrative task for recruitment and resignation of sales person, monitor of sales person duty roster.
• Liaise with vendor for Prosales system maintenance / enhancement of system.
• Ensure all procedures are follows accordance to RACI and SOP set, if needed, implementation of new SOP.
• Undertake any other duties and responsibilities as assigned by management from time to time.
• Attend and resolve customer defect enquiries and complaint in timely manner by coordinate with Project Department and Contract Department for defect related matters. To coordinate and ensure inspection together with Fit-Out Department for Vacant Possession (VP) unit and reinstate unit for commercial and residential completed project before proceed to handover VP unit to purchaser.
• Ensure weekly and monthly report on the defect related matters is accurate and consistent with project team.

d. Client Relations Department
• To support inter-department on customer service-related matters.
• Attend and resolve customer all enquiries (including LAD & GRR related cases) and complaint in timely manner by follow to the standard guidelines given, should there is additional information required from other department, should obtain necessary document from relevant department.
• To propose GRR payment schedule for Accounts based on urgency of the case and request received from purchaser.
• Work closely and build up relationship with banker and valuer
• Tie-Up new End Financing (EF) and monitor EF limits and expiry date on month basis and process renewal of EF submission as and when required.
• To implement and execute Customer Service Module system for training and review purpose.
• To schedule quarterly purchaser meeting with all project purchaser for each project latest update from developer.
• Ensure all procedures are follows accordance to RACI and SOP set, if needed, implementation of new SOP.
• Undertake any other duties and responsibilities as assigned by management from time to time.

Company

Hatten Group Sdn Bhd is a renowned property developer company based in Melaka with three core businesses comprising property development, strategic investment and asset management. Core business encompass retail, luxury residential, tourism & hospitality

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General Manager - Grand Mercure Mahacipta Lampung

30-Jul
Grand Mercure Jakarta Harmoni | 25409Indonesia - Sumatera Utara
This job post is more than 31 days old and may no longer be valid.

Grand Mercure Jakarta Harmoni

Grand Mercure promises your stay will be a success through the unique combination it offers  the strength of an international network of 700 hotels with guaranteed quality standards  and the genuine experience of hotels, all different, 10 rooted in their local community and managed by passionate hoteliers.
Join  with our pre-opening team, a brand new image of Accor flagship in Jakarta with 500 Rooms. Located in JalanHayamWurukCentral of Jakarta, in the trading and shopping center , surrounded by offices and  government buildings, 10 minutes to Kota Train Station and 30 minutes to International Airport of Soekarno– Hatta. Featuring 2 restaurants Chinese and Main restaurant, Executive Floor with premium executive lounge, Fitness Center and  SPA, Grand Ballroom and state of the art meeting facilities for leisure and business clienteles.
We are looking for candidates who are dynamic, mobile, having excellent service attitude to contribute in HOUSEKEEPING Department  :


Job Description

General Manager - Grand Mercure Mahacipta Lampung
 
Be an ambassador of the brand and the property as General Manager, where your leadership, strong interpersonal skills and strategic vision will drive an engaged team, guest satisfaction and maximized operating results. You will bring your strong commercial and business acumen, and tenacity to drive the top line to exceed targets, and to position the property in the premium marketplace.
 
What is in it for you:

· Employee benefit card offering discounted rates in Accor Hotels worldwide.
· Develop your talent through learning programs by Academy Accor.
· Opportunity to grow within your property and across the world!
· Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities.

 
You will be responsible for:
· Ensuing a successful Pre-Opening process to meet all Grand Mercure brand and Accor standards.
· Leading the property’s effective operational and strategic directions within all departments to maximize revenue. 
· Ensuring the service standards and procedures, and guest experience are well implemented.
· Ensuring successful relationships with all stakeholders, including owning company, local authorities and surrounding communities.


Your experience and skills include:
· Minimum 3 years international experience as a General Manager in upscale hotel brands.
· Pre-opening hotel experience.
· Excellent leadership skills; being enabling, collaborative, and entrepreneurial. 
· Excellent negotiation, financial/analytical skills, food & beverage experience.
· Sharp business and commercial acumen. i.e. good sales & marketing  and distribution knowledge
· Strong educational background – Minimum Bachelor degree
· Fluent written and verbal communication skills in English. Understanding local language is a plus.

 
You will live the brand by:
· Developing accurate and aggressive long and short-range financial objectives consistent with the Brand strategy
· Interacting in a positive way with all team members to ensure a premium guest experience
· Fostering positive owner relations and maximizing performance

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

 
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  ***************

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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Hotel Manager

30-Jul
The 5 Elements Hotel Sdn Bhd | 25418Malaysia - Kuala Lumpur
This job post is more than 31 days old and may no longer be valid.

The 5 Elements Hotel Sdn Bhd

Welcome to The 5 Elements Hotel – a uniquely themed boutique hotel in famed Chinatown, Kuala Lumpur that offers hotel rooms at affordable rates plus highly personalized service. 

No longer are tourists visiting Chinatown limited to just the budget hotels and travellers’ inns here which offer guests the basics of accommodation. 

We honestly feel that hotel guests deserve not just affordability, but also comfort and security – plus that touch of the unusual which makes a stay truly memorable. Our aim is to make everyone who comes to our establishment say, “Hey, I found a really cool place to stay in KL!” 

Our boutique hotel is inspired by traditional Wu Xing (五行) philosophy – reinterpreted for the discerning modern traveller who seeks something beyond the ordinary. Here, water, wood, fire, earth and metal – the Five Elements essential for universal balance – set the theme for a contemporary, chic ambience and a refreshing service experience. 

At The 5 Elements Hotel, guests have the perfect gateway to discover the many charms of Kuala Lumpur’s Chinatown and nearby Petaling Street. Your hotel room here is your oasis of calm amidst all the hustle and bustle. A place to rest and rebalance all the elements of mind, body and soul. Stay with us for a one-of-a-kind hospitality experience.


Job Description

Description

Accommodation managers are in charge of managing the operations and overseeing the strategy for a hospitality establishment. They manage human resources, finances, marketing and operations through activities such as supervising the staff, keeping financial records and organising activities.

Company

“Our Mission is to be premier boutique hotel, providing quality products and service, and for constantly train our employees in the latest technology, skills and knowledge, thus maintaining customer satisfaction”

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EXPRESS ASSISTANT MANAGER

28-Jul
Holiday Inn Express Singapore Orchard Road | 25384Singapore - Orchard
This job post is more than 31 days old and may no longer be valid.

Holiday Inn Express Singapore Orchard Road

Welcome to IHG Singapore!

Whether you're looking for a role in front of house, housekeeping, food and beverage, back of house or engineering, we want you to apply the same amount of passion to your job as you do to your hobbies. In return, we'll help you become the best that you can be, giving you room to have a great start, get involved, grow and room for you. 

Holiday Inn Express Singapore Orchard Road is the first Holiday Inn Express in Singapore (Opened in mid 2013). It is the smart choice for savvy business and leisure travelers.

Holiday Inn Express Singapore Orchard Road is a 221 bedroom Hotel located in the heart of Singapore's best-known retail, entertainment and residential district - Orchard Road and is just steps away from the Somerset MRT.

Holiday Inn Express offers guests comfort and convenience at a great value including complimentary Breakfast and Wi-Fi during their stay. In short, we offer our guests everything they need but nothing they don't.


Job Description

What’s the job?

The Express Assistant Manager leads the guest service functions, taking key responsibility for managing all outsourced services. Key outsourced functions may be; housekeeping, laundry operations, engineering & building services and security services, including performance assessment, communications, fee monitoring - billing, quality assessment and procedural compliance control of outsourced functions. You will be responsible for maintaining any required hotel licensing (Occupation certificate, Liquor License compliance, DA compliances etc).

Your day-to-day

Financial

  • Preparation of the annual departmental operating budget, financial plans, outsourcing contracts.
  • Monitor budget and control expenses with a focus on increasing productivity.
  • Responsible for training, supervising IHG standards in these areas such as I-Clean and I-Fix procedures ensuring full brand compliance.
  • Responsible for inventory levels, managing cost per room for supplies and labour.
  • Assist in preparing annual capital, cash flow to accurately forecast budgets and achieve required operating results.
  • Analyze financials to drive revenues, future profitability, and maximum return on investment.
  • Assist in leading capital plans and asset management initiatives, including working with owners to maintain or improve the property’s market leadership position.
  • Assist in hotel renovation works and other projects, ensuring on time and on budget.

People

  • Provide mentoring, coaching and regular feedback to help manage conflicts and improve team performance and engagement.
  • Ensure all staff are accurately trained and have the job related tools and equipment required.
  • Promote teamwork and quality service through daily communication and coordination and drive employee engagement.
  • Develop programs that drive improvements in employee engagement and are aligned with the True Hospitality service behaviors.
  • Develop, implement and monitor team member succession planning to ensure future bench strength for Holiday Inn Express brand.
  • Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance.
  • Oversee any salary, disciplinary or staffing/human resources related actions in accordance with company rules and policies.

Guest Experience

  • Manage outsource services efficiently and efficiently. Schedule routine inspections of guest rooms and public areas to ensure furnishings, rooms, equipment, linens, toilet facilities in public areas, lobby, etc. are clean and in good repair.
  • Ensure preventive maintenance programs for hotel facilities are carried out as per plan.
  • Lead a team to respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
  • Understand and respond to customer’s needs and ensure a high level of guest satisfaction.
  • Demonstrate BrandHearted behaviors by maintaining compliance with all brand standards, behaviors, hallmarks and license agreement mandates.
  • Lead a team to drive improvement in guest satisfaction goals. Collaborate with team members to establish and implement services and programs that meet or exceed guest expectations.

Responsible Business

  • Ensure accurate licenses and safety signoffs are maintained for all contractors.
  • Maintain and order supplies and equipment in a timely and efficient manner while minimizing waste and maintaining “green” initiatives (example: container recycling, and cleaning agents).
  • Accountable for IHG fire life safety (FLS) adherence in the hotel.
  • Responsible for the security of lost and found items throughout the hotel.
  • Ensure a safe and secure environment for guests, team members and hotel assets in compliance with hotel or owner policies and procedures and regulatory requirements.
  • Act as public relations representative to raise awareness of hotel and brand in the community.
  • Drive team member involvement in community organizations, activities and businesses.
  • Develop and carry out action plans to be environmentally conscious, take steps to reduce the hotel’s carbon footprint.
  • Educate and train team members in compliance with federal, state and laws and safety regulations.
  • Perform other duties as assigned.

What we need from you
  • Bachelor’s degree / higher education qualification/equivalent in Hotel Management/Business Administration, or equivalent.
  • 6 years related experience in the same role, or an equivalent combination of education and experience
  • Great communication skills
  • A positive and keen to learn attitude
  • Proficient in written and spoken English and with good communication skills.

  Apply Now  

Assistant Retail Manager

24-Jul
A'Famosa Resort Hotel | 25358Malaysia - Alor Gajah
This job post is more than 31 days old and may no longer be valid.

A'Famosa Resort Hotel

A'Famosa Resort. The name conjures up images of a bygone era, when the bustling port city of Malacca was not only the commercial hub of Asia but an exotic melting pot of cultures, ideas and architecture as well. The A'Famosa is in fact named after the famous 16th century Portuguese monument, which is all that remains today of the Portuguese fort which once formed an imposing circle of stone around the entire city. The logo of the resort also incorporates a stylized silhouette of the gateway in the background. That romantic era may be long-gone but it can be re-lived at A'Famosa Resort, rated by many as the region's foremost leisure and holiday resort.Situated on a 1300-acre site in Alor Gajah, surrounded by rolling hills and a lush countryside, A'Famosa is a dream getaway which will entice your senses, calm your nerves and leave you totally refreshed and rejuvenated.
One of the best things about A'Famosa is its strategic location off the North-South Highway- just half an hour's drive from historic Malacca city, 45 minutes from the Kuala Lumpur International Airport and about an hour from Kuala Lumpur. The resort is also extremelypopular with Singaporeans as it only takes two hours by road to go there from the Lion City. An alternative mode of travel is via rail, alighting at the Tampin Railway Station which is just a 10-minute taxi ride away.
Rightly touted as a one-stop destination for business and pleasure, A'Famosa offers an international championship 27-hole golf course, the highly-acclaimed Animal World Safari,Water World Theme Park, Equestrian Club, Resort Hotel, Villas , Condotel, excellent conference/banquet facilities and much more. It's one of the few resorts in this region that can truthfully claim to have 'something for everyone' regardless of age, whether you're an avid golfer, animal lover, watersports enthusiast, or just someone who enjoys a blissful, worry-free escape from the hustle and bustle of modern city living.


Job Description

  1. Responsible for every aspects of day to day supervision
  2. Responsible to achieve sales target & improve sales
  3. Staff training & attendance monitoring
  4. Stock control
  5. Responsible to the successful running of store
  6. Organizing store operation & guiding staff towards maximum performance

  Apply Now  

SEA Compliance Manager

23-Jul
Danone | 25344Malaysia - Kuala Lumpur
This job post is more than 31 days old and may no longer be valid.

Danone

Danone is a world leading food company built on three business lines; Specialized Nutrition, Waters and Fresh Dairy Products. Danone’s mission is bringing health through food to as many people as possible and we want to invite people to join the movement for a healthier world. We recognize the power people have to impact the world through their daily choices. Each time we eat and drink, we vote for the world we want to live in. We believe a healthy body needs healthy food. And healthy food needs a healthy planet, and this is what our new signature One Planet One Health embodies.
Danone is committed to create and live an inclusive & diverse environment, which will drive our growth as a business, as teams, as members of communities & as individuals. Valuing diversity is recognizing and respecting human differences and similarities. Our aim is to ensure that all employees and applicants are given equal opportunity and that our organization is representative of our consumers and society.

We commit to foster an inclusive working environment where we celebrate all types of diversity, both visible and invisible, which includes age, race, gender, nationality, disability, background, education, religion, beliefs, thinking style, perspectives and sexual orientation.

We believe that our differences will make the difference.

For more information, please visit our website at careers.danone.com


Job Description

SEA Compliance Manager

  • Posted: 21 Jul 2022
  • General Secretary
  • Kuala Lumpur
  • Malaysia

AT A GLANCE, YOU WILL

Experience #lifeatdanone

Work with many brands

Danone Specialized Nutrition India and South East Asia is seeking for SEA Compliance Manager, based in Malaysia. With our global presence, brands and business and our mission of bringing health through food to as many people as possible; we believe that people growth is a key asset to reach a sustainable business performance.
To succeed in this journey, we're looking for the right talent and personalities eager to bring their energy and ideas to a meaningful project. Take this opportunity to GROW together and experience a culture that empowers you to express your ideas and share what you're passionate about!  

• Ensure the SEA is conducting its business in compliance with all local and international laws and regulations.  Analyze compliance risks & opportunities through Danone's Compliance Program and build strategies to ensure continuous business growth and defining business-centric practices.
• Anticipate and evaluate emerging compliance trends, anticipation of legal developments and continuously improving and strengthening the compliance culture and reducing risks to the CBUs.
• Implement and apply Danone Corporate Compliance Program, guidelines and related policies with the objective to reduce legal and non-compliance risk and protect the assets of the CBUs.
• Conduct regular Compliance Risk Assessment on a risk-based approach to identify potential areas of compliance vulnerability and risk and develop/implement corrective action plans.
• Management of compliance process systems (B-Right, Third Party Vetting Tool, Risk Assessment) and securing approvals related to the Healthcare Systems Compliance Policy.
• Responsible to lead the Cluster Compliance Committee within SEA, Anti-Fraud Committees within the CBU and ensuring strong tone from the top is reinforced consistently while ensuring strong governance is maintained to strengthen Danone's Compliance Program in SEA.
• Ensure collaborative objectives are achieved with various internal stakeholders in relation to internal audit, internal control, risk management and process efficiency.
• Lead the implementation and becoming subject matter expert on various business conduct policies (Code of Conduct, anti-competition, anti-corruption, anti-money laundering, data privacy, confidentiality, conflict of interest, healthcare systems compliance, international trade sanctions etc.).
• Manage, draft and update the Corporate Compliance policies and processes to in accordance to the SEA laws and regulations, and ensuring regular training is conducted to ensure employees remain compliant to the policies/processes and to cultivate and effective and strong compliance mindset within SEA.
• Knowledgeable and agile to conduct training on various topics related to Corporate Compliance, the Breastmilk Marketing Substitutes Policy, any other Danone business category specific policies, or any emerging/new topics related to the Corporate Compliance Program including its effect and application on other functions internal policies/processes.
• Anticipate and evaluate emerging compliance trends, anticipation of legal developments and continuously improving and strengthening the compliance culture within CBUs.
• Responsible to consistently communicate and socialize Danone Ethics Line (whistleblowing channel) to various stakeholders (internally and externally).
• Contribute to internal compliance audits and/or conduct quarterly monitoring on Danone Corporate Compliance/Healthcare Systems Policy to identify areas of vulnerability, opportunities and risks.
• Becoming a spokesperson on various Healthcare Compliance topics, to disseminate sound legal and compliance advise to various stakeholders. Ensure transactions are reviewed, approved and registered in accordance to the Healthcare System Compliance Policy & Directive, or it’s related standard operating procedures, and to continuously monitor, audit transactions and review its’ policies effectiveness from time to time.

• Bachelor's degree in Legal, Accounting or related field. Possession of any professional certification related to the role such as Certified Internal Auditor, Certified Public Accountant, Certified Information Systems Analyst, Advocate & Solicitor, Certified Fraud Examiner, Certified Compliance Professional or equivalent.
• Minimum 7-10 years of professional auditing, analytical or similar professional experience sufficient to perform the duties of the role.
• Strong operational risk background with in-depth experience in managing risk for business.
• Excellent in communication, analytical skills with the strong ability to organize and plan strategically.
• Maintain high level of integrity and corporate governance expertise.
• Proven ability in multi-tasking, prioritizing workload, high attention to detail, meticulous, follow-through and accuracy.
• Understanding the technical knowledge in business and requirement.
• Collaborative mindset and attitudes with strong problem solving and critical thinking skills.
• Ability to lead and develop a high performing team of professionals.
• Experience and knowledgeable on various areas of SEA laws on corruption, competition, data privacy, international trade sanctions.

Danone is a world leading food company built on three business lines; Specialized Nutrition, Waters and Fresh Dairy Products. Danone’s mission is bringing health through food to as many people as possible and we want to invite people to join the movement for a healthier world. We recognize the power people have to impact the world through their daily choices. Each time we eat and drink, we vote for the world we want to live in. We believe a healthy body needs healthy food. And healthy food needs a healthy planet, and this is what our new signature One Planet One Health embodies

Danone is committed to create and live an inclusive & diverse environment, which will drive our growth as a business, as teams, as members of communities & as individuals. Valuing diversity is recognizing and respecting human differences and similarities. Our aim is to ensure that all employees and applicants are given equal opportunity and that our organization is representative of our consumers and society

We commit to foster an inclusive working environment where we celebrate all types of diversity, both visible and invisible, which includes age, race, gender, nationality, disability, background, education, religion, beliefs, thinking style, perspectives and sexual orientation

We believe that our differences will make the difference

For more information, please visit our website at ***************

What's next
Willing to start your meaningful journey? Hit the APPLY button! or you can contact us:
Pimparin Limpachote (Pim)
SEA Talent Acquisition Manager, DANONE SEA - HR Central Pool
Email : ***************@danone.com 
#LI-ML

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