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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Robert Walters (HK) Ltd

Job Description

Household Manager

Position: Household Manager
Industry: Private Household / Luxury Residence
Location: The Peak, Hong Kong

About the Role

An exclusive private residence is seeking a highly professional Household Manager to oversee the daily operations of the household and lead a team of domestic staff. This position is ideal for candidates with luxury hospitality, hotel butler, or residence management experience who understand exceptional service standards.

Key Responsibilities

• Manage the daily operation of a high-end private residence
• Lead, train, supervise, and evaluate household staff including domestic helpers and drivers
• Develop and implement service standards, household procedures, and best practices
• Coordinate household schedules, maintenance, vendor management, and special events
• Oversee pet-related arrangements and ensure the overall smooth running of the residence
• Handle travel logistics and accompany the Principal when required
• Maintain confidentiality and deliver a five-star hospitality experience at all times

Requirements

• Proven experience in household management, luxury hospitality, hotel operations, butler services, or residence management
• Background from reputable hotels, private clubs, luxury residences, or ultra-high-net-worth family offices preferred
• Strong leadership and staff training capabilities
• Fluent English communication skills
• Highly organized, proactive, and detail-oriented
• Passion for hospitality and genuine care for people and service excellence

Working Hours & Benefits

• 6-day work week
• Typical hours: 10:00 AM - 7:00 PM (flexibility required)
• Must be available to support occasional weekends, public holidays, and travel arrangements
• Live-in or live-out arrangement can be considered
• Competitive salary package with flexible budget based on experience

Ideal Candidate Profile

• Experience establishing and maintaining luxury hospitality standards
• Background in renowned hotel brands, private clubs, or UHNW family residences
• Strong service mindset with experience training domestic staff to hotel-level standards
• Hands-on, mature, and dedicated professional who takes pride in delivering exceptional household operations and guest experience.

Parkview Hotel Services Ltd

About Hong Kong Parkview

Job Description

Hong Kong Parkview

We are seeking a high-calibre and experienced professional to join our team in the following role:

Technical Services Manager

Responsibilities:

• Manage an engineering team ensuring the smooth operation and maintenance of all facilities mainly in clubhouse operations and serviced apartments

• Prepare and arrange budgets and control the expenses on E&M contracts

• Prepare tender documents, conduct tender analysis/interview and monitor contractor’s work performance

• Liaise and handle guest requests on technical related services

• Prepare technical reports/analysis for internal and external customers

• Oversee and monitor energy management of the properties and implement energy conservation initiatives to achieve Company’s sustainability directives

• Monitor the performance of sub-contractors and site staff

• Coordinate with related parties and establish strategies & plans and manage the associated works to meet the pre-defined objectives

 Requirements:

• Degree or Higher Diploma in Electrical, Mechanical, or Building Services Engineering, or a related discipline

• 5-8 years of relevant experience in hotel, clubhouse or property maintenance management

• REW Grade B

• Candidates with relevant professional membership is preferrable

• Honesty, high integrity and self-motivation are expected

• A good team player with excellent communication skills and well prepared to work under pressure

• Good command of both written and spoken English and Chinese

What We Offer:

• 5-day work week

• Medical plans

• Birthday leave

• Year-end double pay

• Duty meals

• Free shuttle bus (to and from Central; to Causeway Bay, Wanchai, Admiralty, and Aberdeen)

• Career development opportunities

Please send full resume, expected salary and contact telephone number to

Hong Kong Parkview
Human Resources Department
88 Tai Tam Reservoir Road, Hong Kong

or please click "QUICK APPLY"

(All data collected will be used for recruitment purpose only)

TSI MANUFACTURING PTE. LTD.

Job Description

Job Description & Requirements

Job Summary

We are seeking a proactive Assistant Manager to lead daily operations, coordinate staff activities, and uphold high service and performance standards to drive business success.

Responsibilities

• Lead daily operational activities and monitor staff performance to ensure efficient workflow
• Supervise employees to maintain smooth operations and adherence to company standards
• Implement and uphold service quality and operational procedures consistently
• Manage customer feedback and resolve operational issues promptly to enhance satisfaction
• Coordinate staff scheduling, conduct training, and evaluate performance to optimize team productivity
• Monitor inventory levels and organize timely stock replenishment to prevent shortages
• Enforce compliance with workplace safety, hygiene, and company policies to maintain a safe environment
• Support business development and process improvement initiatives to drive operational excellence
• Prepare detailed operational reports and assist with administrative tasks to inform management decisions

Preferred competencies and qualifications

• Experience in F&B, retail, or hospitality industries preferred
• Diploma or Degree in Business, Hospitality, or related disciplines is an advantage
• Previous supervisory or management experience preferred

Required competencies and certifications

• None explicitly stated

Q HUNTER RECRUITMENT CO., LTD.

Job Description

Hotel Owner’s Representative / Hospitality Asset Manager

Reports to: Hotel Owner and Executive Board

Company Overview

Our client is a diversified Thai investment group with hotel assets operated by an international hotel management company. The group is seeking an experienced hospitality professional to represent the owner in overseeing the overall performance of hotel properties.

Position Summary

The Hotel Owner’s Representative will act on behalf of the owner in monitoring and improving the overall business performance of the hotel portfolio.

The position will oversee the hotels from an ownership perspective, covering financial performance, hotel operations, sales and marketing, revenue management, cost control, guest satisfaction, CAPEX and asset improvement.

The successful candidate will work closely with the hotel management company, General Managers and property leadership teams to review performance, challenge assumptions, follow up on agreed action plans and ensure that each hotel operates in line with the owner’s business objectives.

This is not a single-function Revenue, Sales, Finance or Operations role. The position requires a mature hotel professional who understands the complete hotel business and can provide independent, practical recommendations to the owner and Executive Board.

Key Responsibilities

1. Owner Representation and Operator Management

• Act as the principal coordination point between the hotel owner, Executive Board, hotel management company, General Managers and relevant stakeholders.

• Represent the owner in regular business reviews, performance meetings and strategic discussions with the hotel operator.

• Review and challenge hotel performance, business assumptions, forecasts and management recommendations where appropriate.

• Ensure that owner priorities and approved business objectives are clearly communicated to the hotel management teams.

• Follow up on agreed action plans, deadlines and performance improvement initiatives across both hotel properties.

• Escalate significant business risks, underperformance, operational concerns and unresolved issues to the owner and Executive Board.

• Maintain a professional and constructive relationship with the hotel operator while protecting the owner’s commercial and financial interests.

2. Financial and Business Performance

• Review monthly P&L statements, management reports, budgets, forecasts, cash flow, operating expenses and financial performance.

• Monitor key performance indicators, including occupancy, ADR, RevPAR, total revenue, GOP, GOP margin, EBITDA, departmental profit and expense ratios.

• Analyze actual performance against budget, forecast, prior year and competitive market benchmarks.

• Identify financial risks, performance gaps and profitability improvement opportunities.

• Work with hotel management to develop practical corrective actions covering revenue growth, productivity, cost control and operational efficiency.

• Review annual business plans and budgets before submission for owner approval.

• Provide the owner and Executive Board with clear analysis of financial results, key variances, risks and recommended actions.

3. Revenue, Sales and Commercial Performance

• Review the hotels’ revenue management, pricing, promotion, market segmentation and distribution strategies.

• Evaluate the effectiveness of domestic and international sales activities across leisure, family, corporate, seminar, MICE, wholesale and online markets.

• Review performance across direct booking channels, OTAs, travel partners, corporate accounts and other distribution channels.

• Monitor market trends, competitor performance, customer behavior and source-market opportunities.

• Challenge and follow up on Sales, Marketing and Revenue Management action plans to ensure alignment with owner targets.

• Review digital marketing performance, including social media, online advertising, website conversion, CRM, direct booking and OTA content.

• Recommend practical actions to improve occupancy, ADR, RevPAR, market share and revenue quality.

4. Hotel Operations and Guest Experience

• Monitor the overall operational performance of Rooms, Front Office, Housekeeping, F&B, Finance, HR, Engineering, Sales and Marketing.

• Review guest satisfaction scores, online reviews, service quality, complaints and recurring operational issues.

• Follow up with hotel management on service recovery and guest experience improvement plans.

• Monitor manpower productivity, operating standards, compliance and departmental efficiency.

• Conduct periodic property inspections and business reviews to evaluate service standards, asset condition and operational effectiveness.

• Ensure that operational priorities are aligned with the approved budget, brand standards and owner expectations.

5. CAPEX and Asset Improvement

• Review CAPEX proposals, renovation plans, maintenance requirements and hotel asset improvement projects.

• Evaluate the business justification, operational impact, budget and expected return of proposed investments.

• Monitor approved CAPEX projects, timelines, budgets and implementation progress.

• Coordinate with hotel management, consultants, suppliers and contractors where required.

• Identify opportunities to improve the long-term value, competitiveness and physical condition of the hotel assets.

6. Executive and Board Reporting

• Prepare concise monthly hotel performance summaries for the owner and Executive Board.

• Present key financial results, commercial performance, operational concerns, risks and recommended actions.

• Translate detailed hotel reports into clear management insights and decision points.

• Maintain accurate meeting notes, action plans, responsible parties and completion deadlines.

• Provide timely updates on urgent issues and ensure transparency between the owner and hotel operator.

Qualifications

• Bachelor’s degree in Hotel Management, Hospitality Management, Business Administration, Finance, Accounting, Real Estate or a related field.

• Minimum 10 years of progressive experience in hotel management, hotel operations, hospitality asset management or owner representation.

• Suitable backgrounds include:

  • Hotel Owner’s Representative

  • Hospitality Asset Manager

  • Hotel Asset Manager

  • General Manager or Hotel Manager

  • Area or Cluster General Manager

  • Executive Assistant Manager

  • Corporate or Regional Hotel Operations Manager

  • Director of Operations with hotel-wide commercial and financial exposure

• Demonstrated responsibility for full hotel P&L, budgeting, forecasting, profitability and business planning.

• Strong understanding of all key hotel functions, including Rooms, F&B, Sales, Marketing, Revenue Management, Finance, HR, Engineering and Guest Experience.

• Experience working with an international hotel brand or hotel management company is strongly preferred.

• Previous experience coordinating with hotel owners, Executive Committees, Boards or management companies is highly desirable.

• Experience overseeing multiple hotel properties or resort assets is an advantage.

• Strong career stability, preferably with at least three years of tenure in each key organization or assignment.

• Strong analytical ability with the confidence to review, question and challenge hotel performance constructively.

• Able to prepare and present clear executive reports, financial summaries and actionable recommendations.

• Fluent English and Thai communication skills, both written and spoken.

• Strong proficiency in Microsoft Excel, PowerPoint and hotel reporting systems.

• Mature, professional, independent and able to work with limited supervision.

• High level of integrity, confidentiality, accountability and stakeholder management capability.

LHA WELLNESS SG PTE. LTD.

Job Description

Own and grow the retreats business for The Longevity Suite across Asia— starting with full commercial and partnership ownership of the Singapore flagship, and building the playbook to expand retreats into future TLS APAC locations. This is a director-level, entrepreneurial role: the person in it runs retreats as their own business, owns the hotel partnership at a strategic level, and makes TLS retreats the brand's most visible growth driver.

●     Own the retreats P&L across current and future locations: pricing, packaging, occupancy and margin targets.

●     Build TLS Retreats as its own distinctive brand within the TLS umbrella — with a clear business proposition and identity that stands apart while staying true to TLS's overall positioning.

●     Own the overall hotel partnership at a strategic level: set the commercial framework, lead negotiations, and hold hotel operations accountable for service levels — ensuring both guest experience and TLS commercial outcomes are delivered.

●     Translate retreat programmes designed by the Chief Wellness Officer, Chief Medical team, and Clinic/SpaDirector into sellable, well-packaged commercial offers, and oversee their operational delivery.

●     Build and manage the retreat sales pipeline, converting enquiries from travel agents, corporate partners and direct guests into confirmed bookings.

●     Manage relationships with the travel trade, agents and DMC partners.

●     Develop a partnership programme and curate KOL and celebrity engagement and visits to build brand visibilityand credibility.

●     Engage external stakeholders such as the Singapore Tourism Board (STB) to unlock grants, co-funding and other government support for the retreats programme.

●     Provide customer insights and analytics on brand positioning to inform retreat design, pricing and marketing decisions.

●     Curate a black book ofSingapore's best practitioners (medical, therapeutic, wellness) that retreat guests can access, maintaining quality and fit with TLS standards.

●     Direct the Retreats DigitalMarketing Manager and coordinate with the Commercial, Partnerships &Marketing team to align online acquisition with sales and operational capacity.

●     Work with the METT OperationsManagers and TLS Spa & Clinic Director on the end-to-end guest journey for retreats: pre-arrival, on-site delivery, and post-retreat follow-up.

●     Work with the Spa & ClinicDirector and clinical leads on staffing, scheduling and resource planning for retreat weeks.

●     Track and report on retreatKPIs (bookings, conversion, ADR, occupancy, guest satisfaction) as part of theTLS Operating Rhythm.

●     Represent TLS retreats at tradeshows, agent trainings and partner events as required.

●     Develop the retreats expansion playbook: the commercial model, partner engagement framework, and operating template for launching retreats in future TLS APAC locations.

Chiva Som International Health Resorts Co., Ltd.

BE PART OF AN AWARD-WINNING TEAM! Chiva-Som is a leading international health and wellness resort, celebrating over 20 years of success. We are now seeking talented, energetic and committed individuals to join us!

Job Description

About the role

We are seeking an experienced and passionate Holistic Manager, based in Hua Hin, to lead our Holistic Department. The role is responsible for delivering exceptional guest experiences and high standards of holistic wellness, while leading, coaching, and developing a multidisciplinary team of holistic practitioners.

Key responsibilities

The Holistic Manager will oversee departmental performance, productivity, resources, budgets, and cost control, while driving the development of meaningful and innovative holistic wellness services and programmes aligned with evolving guest needs, industry trends, and Chiva-Som’s integrated wellness philosophy.

KNOWLEDGE
Holistic Wellness & Healing Philosophies
Complementary & Alternative Medicine
Holistic Therapies & Wellness Programmes
Wellness Trends & Guest Needs
Departmental Operations & Financial Management

SKILLS
Leadership, Coaching & Team Development
Guest Experience & Service Excellence
Planning, Organisation & Coordination
Business & Commercial Awareness
Communication & Interpersonal Skills
Good Command of English
Computer Literacy

PREFERRED EXPERIENCE
Experience in holistic wellness, complementary medicine, wellness hospitality, or a related field, with proven leadership or team management experience.

MAYER HOSPITALITY PHILIPPINES CORPORATION

Job Description

About the role

An experienced Managing Director to take overall responsibility for the management of hotel and restaurant businesses in Phuket, reporting directly to the owners. The role is responsible for managing the operational and financial performance of the businesses, increasing profitability, reducing costs and inefficiencies, leading management teams, and driving sustainable growth.

Key responsibilities

• Overall management of hotel and restaurant operations

• P&L, budgeting, cash flow, cost and profitability control

• Improving sales, OTA, revenue and F&B performance

• Purchasing, inventory and workforce efficiency

• Establishing KPIs and providing regular management reports

• Improving guest satisfaction and service quality

• Developing new revenue streams and business opportunities

• Identifying and evaluating new hotel and restaurant investments

• Preparing feasibility studies, budgets and investment plans

• Implementing approved decisions and monitoring results

About you

• Hands-on, commercially minded and results-driven leader who takes ownership

• Identifies problems before they escalate, develops solutions and recommendations

• Capable of working independently

• Strong experience in hotel operations

• Strong experience in restaurant/F&B management

• Strong experience in financial and commercial management

• Strong experience in leadership and business development

• Fluent English

• Thailand/Phuket experience is a strong advantage

Yi Yuan 332

Job Description

Responsibilities:

• Explain services to the customers
• Apply pressure with the thumb and fingers to the client's feet
• Communicating with guests during massages to adjust massage techniques as required.
• Cleaning and sanitizing work areas.
• Keep service records
• Enquiring about guests' medical conditions and allergies before providing services.
• Uphold hygiene standards and follow health and safety regulations

Requirements:

• Proven experience working as a Manager.
• Effective communication skills.
• Exceptional customer service skills.
• Patience and respect.
• Able to work on weekend and public holiday.

PELL PTE. LTD.

Job Description

Oversee the nightly operations of the club

Manage staff schedules and assignments

Hire, train, and supervise nightclub staff

Ensure compliance with health, safety, and alcohol regulations

Monitor inventory levels and manage supply orders

Coordinate and oversee promotional events and marketing initiatives

Handle customer complaints and resolve conflicts

Maintain financial records and manage budgets

Ensure high standards of customer service

Monitor security measures and manage crowd control

Work closely with DJs, performers, and other entertainment providers

XEVI PTE. LTD.

Job Description

Job Description & Requirements

Company Overview

The client is a performing arts venue dedicated to delivering exceptional audience experiences through innovative programming and operational excellence.

Job Summary

The Performing Arts Manager oversees all aspects of venue operations and artistic programming, ensuring exceptional audience experiences and operational excellence. This role balances creative vision with financial performance, leading the team to deliver high-quality performances and events.

Responsibilities

• Develop and implement performance schedules by collaborating with artists, directors, and production staff to meet artistic and financial objectives
• Motivate and guide front-of-house, technical, and artistic teams to deliver seamless productions and outstanding service quality
• Oversee preparation and maintenance of performance spaces to ensure safety, welcoming environment, and technical readiness
• Build and maintain strong relationships with patrons, season ticket holders, and community partners to enhance satisfaction and loyalty
• Manage reservations, ticketing, and seating arrangements to optimize venue capacity and maximize revenue opportunities
• Take full ownership of venue operations by ensuring smooth service flow, resolving operational issues efficiently, and providing proactive leadership
• Foster innovation and maintain high artistic standards by encouraging creative initiatives and motivating the team

XEVI PTE. LTD.

Job Description

Job Description & Requirements

Job Summary

Play a pivotal role in curating and coordinating captivating performances by managing and developing a diverse team of performance artists to deliver engaging shows that enhance guest experience.

Responsibilities

• Lead the scheduling of artists and coordinate rehearsals to ensure timely and high-quality performances
• Train and guide performing artists to enhance their skills and stage presence for improved show quality
• Plan and execute special performances for holidays, anniversaries, and club events to drive audience engagement
• Enforce discipline and professionalism among artists to maintain performance standards and company reputation
• Monitor and ensure the safety of crews on and off stage, promptly reporting any hazardous conditions backstage or on stage
• Resolve interpersonal conflicts between artists to maintain a collaborative and productive team environment
• Supervise performance staff in compliance with company policies and applicable laws to uphold operational standards
• Manage hospitality services for guests to ensure a welcoming and enjoyable experience
• Assist management in addressing and resolving issues related to performers to support smooth operations

XEVI PTE. LTD.

Job Description

Job Description & Requirements

Job Description & Requirements

Job Summary

The Manager leads all aspects of assigned outlet operations and financial performance, ensuring exceptional customer service and operational excellence.

Responsibilities

• Lead the outlet team to achieve sales targets by implementing effective sales strategies and motivating team members
• Oversee preparation and maintenance of the outlet to ensure a clean, tidy, and welcoming environment for customers
• Build and maintain strong relationships with regular guests alongside Restaurant Managers to understand and fulfill their needs, driving customer satisfaction
• Coordinate all reservations to optimize outlet capacity and maximize revenue opportunities
• Take full ownership of the assigned outlet, ensuring smooth service flow and operational efficiency through proactive team leadership and problem-solving
• Demonstrate initiative and leadership by motivating self and team to deliver consistent high-quality service

Strumms Holding Pte Ltd

We celebrate you.

Job Description

We are looking for an experienced and hands-on General Manager to lead the overall operations and business performance of Strumm's Holding Pte Ltd across its Singapore and overseas establishments. Reporting directly to the Managing Director, the role will drive business growth, profitability, service excellence and operational efficiency, while leading the management team and upholding the company's standards, values and objectives.

Key Responsibilities

• Lead the overall operations and performance of the Group's establishments, ensuring service excellence, operational efficiency and brand standards.

• Drive business growth, profitability and strategic initiatives in partnership with the Managing Director.

• Oversee budgets, cost control, financial performance and P&L.

• Lead, coach and develop the management team, including performance management and succession planning.

• Drive continuous improvement, innovation and operational best practices.

• Build strong relationships with landlords, suppliers, business partners, government agencies and other key stakeholders.

• Ensure compliance with licensing, employment, health & safety and regulatory requirements.

• Oversee refurbishments, asset enhancements, new business initiatives and operational projects.

• Lead risk management, business continuity and crisis response where required.

• Monitor business performance and provide recommendations to the Managing Director.

• Represent the company at relevant business meetings, industry events and strategic engagements.

Requirements

• Minimum 8–10 years of relevant management experience in hospitality, nightlife, F&B or multi-site operations.

• Proven experience leading teams and managing business operations.

• Strong commercial, financial and strategic thinking with a track record of driving business performance.

• Excellent leadership, communication, stakeholder management and decision-making skills.

• Hands-on, proactive and adaptable, with the ability to operate effectively in a fast-paced and evolving business environment.

• Relevant hospitality or business qualifications are an advantage but not essential. Candidates with strong industry experience will be considered.

• Willingness to travel for business when required.

Other Duties

This job description outlines the primary responsibilities of the role and is not intended to be exhaustive. Additional duties may be assigned by the Managing Director as business needs evolve.

Compensation & Benefits
We offer a competitive salary and comprehensive benefits, including employee discounts and other benefits. Additional incentives may be available based on performance and company policies.

Job Type: Full Time
Salary: SGD 5,000 - 7,000

REGULAR IN DEMAND SERVICES PTE. LTD.

Job Description

Assistant / Cleaning Operations Manager

Responsibilities

To ensure:
- Run operation smoothly
- To do ground inspection & thorough walk-through
- Attendance Payroll
- Roster scheduling
- Managing manpower deployment
- To be able to do hands-on and assist the Operation Manager
- Knowledge of CSM

Working hours

- 8AM - 6PM

Who we are looking for

- Someone who is a team player
- Able to multi task
- Work well under pressure

Jr8

Job Description

Company Overview

The client is a performing arts venue dedicated to delivering exceptional audience experiences through high-quality performances and operational excellence.

Job Summary

The Performing Arts Manager oversees all aspects of venue operations and artistic programming, ensuring exceptional audience experiences and operational excellence. This role balances creative vision with financial performance, leading the team to deliver high-quality performances and events.

Responsibilities

• Develop and implement performance schedules by collaborating with artists, directors, and production staff to meet artistic and financial objectives
• Motivate and guide front-of-house, technical, and artistic teams to deliver seamless productions and outstanding audience service
• Oversee preparation and maintenance of performance spaces to ensure safety, welcoming environments, and technical readiness
• Build and maintain strong relationships with patrons, season ticket holders, and community partners to enhance audience satisfaction and loyalty
• Manage reservations, ticketing, and seating arrangements to optimize venue capacity and maximize revenue opportunities
• Take full ownership of venue operations by ensuring smooth service flow, resolving operational issues efficiently, and providing proactive leadership
• Foster innovation and maintain high artistic standards by encouraging creative initiatives and consistent team motivation

Yoku Group Co.,Ltd.

Job Description

Key Responsibilities

• Business & Store Performance
  Lead overall operational performance across Yoku Group’s store network by overseeing and driving sales, SSSG, transactions, Average Transaction Value (ATV), labor productivity, controllable store costs, profitability, customer metrics, and operational compliance. Identify performance gaps and drive corrective action plans.

• Operations Excellence & Standards
  Establish and continuously improve scalable operating standards across all brands, covering store operations, service, product preparation, inventory management, cash handling, food safety, POS, and other operational processes.

• Same-Store Sales Growth (SSSG)
  Partner with Marketing and Operations teams to identify sales opportunities, address underperforming stores, and drive initiatives across service, staffing, upselling, product availability, daypart opportunities, delivery, and Local Store Marketing.

• Customer Experience
  Lead the CX function and leverage Voice of Customer insights, complaints, service issues, and other customer feedback to improve store operations and the overall customer experience. Establish effective service recovery and escalation processes.

• Quality & Food Safety
  Oversee QCA and QCO functions to ensure robust quality management across stores, products, raw materials, suppliers, and operations. Drive root-cause analysis, CAPA, and corrective actions to address recurring quality issues and critical risks.

• Training & Operational Capability
  Build operational training frameworks for store employees, supervisors, and managers. Ensure training drives measurable improvements in store performance, service quality, and operational standards.

• Franchise Operations
  Lead franchise operational performance and ensure franchise locations meet brand, product quality, service, customer experience, and sales standards while maintaining franchise profitability and business sustainability.

• New Store Openings & Expansion
  Partner with Expansion and Project teams to ensure operational readiness for new store openings, including manpower, training, equipment, systems, stock, SOPs, and other opening requirements. Establish clear Go/No-Go criteria and conduct post-opening reviews.

• Product & Campaign Operationalization
  Work with Marketing and R&D to ensure new products, promotions, and campaigns are operationally feasible and supported by SOPs, training, materials, and store readiness prior to launch.

• Productivity, Cost & Profitability
  Improve labor productivity, reduce waste, enhance service efficiency, and optimize controllable costs and store operating expenses. Partner with Finance to improve store profitability and EBITDA.

• Systems, Risk & Crisis Management
  Drive effective adoption of operational systems and establish clear protocols for food safety incidents, quality issues, supply disruptions, equipment failures, store closures, system outages, and other operational risks.

• People & Cross-Functional Leadership
  Lead and develop Operations, CX, QC, and Training leaders. Build a strong operational leadership pipeline and work closely with Marketing, R&D, Expansion, Purchasing, Warehouse, Finance, IT, and Operations Excellence to drive business growth and operational excellence.

Qualifications

• Bachelor’s degree or higher in Business Management, Hospitality, Operations Management or related fields.

• Minimum 10 years of experience in multi-site F&B, QSR, retail or franchise operations.

• Minimum 3–5 years in senior multi-store leadership.

• Experience overseeing a large network of stores through Area Managers / Operations Managers.

• Strong understanding of store P&L, sales, labor and controllable costs.

• Demonstrated ability to improve sales and profitability, not only operational compliance.

• Strong understanding of food safety, quality assurance and store audit systems.

• Experience working with franchisees is strongly preferred.

• Strong capability in customer experience and service operations.

• Experience developing operational leaders and frontline capability.

• Strong analytical, problem-solving and decision-making skills.

• Comfortable managing fast growth and frequent organizational change.
  

DARA CONNECT CO., LTD.

Job Description

Area Villa Manager

Dara Villas | Phuket | Full-time | 1–2 positions

Proposed salary: THB 26,000–33,000 per month, depending on experience.

Dara Villas manages and operates luxury holiday villas across Phuket. We are looking for an organised, hands-on Area Villa Manager to take responsibility for a group of villas and keep every property ready for guests.

Our immediate priority is South Phuket, covering Rawai and Nai Harn. A second position may cover Central/West Phuket. You will report to our Property Operations Manager.

What you will do

• Inspect villas before arrivals and check cleanliness, equipment, supplies and outstanding repairs. Resolve issues and verify the villa is ready.

• Coordinate housekeepers, technicians, contractors and scheduled villa services; organise daily priorities across your area.

• Carry out or coordinate on-site check-ins and checkouts, including meter readings, key checks, inventory and condition photos.

• Work with Guest Experience on arrival times, special requests and guest issues. Confirm what can be delivered and keep the team updated.

• Raise maintenance jobs, follow repairs through to completion and verify the result. Escalate urgent faults promptly.

• Maintain accurate inspection records, expense receipts and damage evidence; assist with authorised collections and deposit checks.

• Monitor stock and replenishment, coach housekeeping staff and arrange coverage with your manager.

What we are looking for

• At least two years of relevant villa, hotel or property operations experience; experience supervising staff is preferred.

• Strong Thai and practical spoken and written English for guests and colleagues.

• Good judgement, attention to detail and reliable follow-through across several properties.

• Comfort using mobile task systems, shared spreadsheets and messaging tools.

• A valid driving licence appropriate to the vehicle used and ability to travel between assigned villas.

• Availability for a hospitality rota including weekends and public holidays, with working hours and rest days agreed.

Why join Dara

Take ownership of a defined villa portfolio, work with dedicated guest experience and maintenance teams, and help improve operating standards as the business grows.

Beauty Butler Co., Ltd.

Job Description

About Beauty Butler

Beauty Butler is a boutique medical concierge company supporting international clients travelling to Thailand for cosmetic surgery.

We coordinate the complete patient journey, from preparation before arrival through surgery and recovery in Bangkok, followed by post-operative care after patients return home.

We are looking for an experienced Patient Experience & Aftercare Manager to manage our international patients and oversee our aftercare operations.

About the Role

This is a hands-on management and patient coordination role.

You will be the main point of contact for patients throughout their journey, with most communication taking place through WhatsApp. You will also coordinate our nursing team, hospitals, transportation, hotels and other service partners to ensure each patient receives a smooth and well-organized experience.

While most communication and coordination is handled remotely, you will occasionally visit hospitals or patient hotels when required.

Key Responsibilities

• Manage daily communication with international patients, primarily through WhatsApp

• Coordinate patients from pre-arrival through surgery, recovery and post-operative follow-up

• Prepare and confirm patient schedules, appointments, accommodation and transportation

• Coordinate nurse visits and oversee the aftercare team’s daily schedule

• Communicate with hospitals, surgeons, nurses, hotels, drivers and service partners

• Monitor patient concerns and coordinate with the appropriate medical team when needed

• Follow up on patient requests and ensure issues are properly resolved

• Handle unexpected situations and patient concerns calmly and professionally

• Maintain accurate patient information, schedules and case updates

• Support and oversee the quality of the overall patient experience

What We’re Looking For

• Previous management, supervisory or team leadership experience

• Minimum 3 years of experience in hospitality, healthcare, medical tourism, customer service or a similar client-facing environment

• Excellent spoken and written English

• Strong written communication skills and confidence communicating with international clients

• Excellent organization and attention to detail

• Strong problem-solving skills and practical judgment

• Able to manage multiple patients and priorities at the same time

• Proactive, responsible and comfortable working independently

• Warm, professional and confident when dealing with patients

• Comfortable working in hospitals and post-surgical environments

Experience in healthcare, nursing, cosmetic surgery or medical tourism is an advantage, but not required. Training will be provided.

Working Arrangement

Bangkok, Hybrid

• Full-time, 6 days per week
• Approximately 9:00 AM–5:00 PM
• 3 days working from home
• 3 days on site
• Public holidays off

Applicants must be based in Bangkok and comfortable travelling to hospitals and patient hotels when required.

If you are an experienced people manager who enjoys working directly with international clients and taking ownership of the customer experience, we’d love to hear from you.

Sansiri Public Company Limited

SANSIRI STORY

Job Description

About the role

Lead and oversee the overall hotel operations, ensuring high standards across Rooms, F&B, Guest Experience, Engineering, Finance, Sales & Marketing, and People & Culture. Develop and execute business strategies to achieve the hotel's financial, operational, and guest experience objectives.

Key responsibilities

• Drive revenue growth, profitability, and overall business performance across hotel operations and F&B

• Maintain and strengthen the hotel's brand positioning, guest experience, and service standards

• Develop strong relationships with key guests, business partners, local communities, and other stakeholders

• Lead, coach, and develop the management team to build a high-performing and service-oriented culture

• Monitor operational performance, guest feedback, quality standards, and financial results, taking appropriate action to improve performance

• Work closely with Sales & Marketing teams to drive occupancy, ADR, RevPAR, F&B revenue, and overall commercial performance

• Ensure compliance with company policies, hotel standards, legal requirements, and safety regulations

• Identify opportunities for operational improvement, cost optimization, and sustainable business growth

• Represent the hotel and company professionally with owners, senior management, partners, guests, and external stakeholders

About you

• Bachelor's degree or higher in Hospitality Management, Business Administration, or a related field

• 10+ years of experience in hotel operations, with proven experience at senior management level

• Previous experience as General Manager / Hotel Manager / Resort Manager in an upscale, luxury, lifestyle, or boutique hotel environment

• Strong understanding of hotel operations, P&L management, revenue generation, and commercial strategy

• Proven track record in leading and developing diverse teams

• Strong leadership, communication, negotiation, and stakeholder management skills

• Commercially driven with strong business acumen and a hands-on leadership approach

• Excellent command of English and Thai

• Experience in lifestyle, luxury, independent, or international hotel brands will be highly valued

• Experience working in a resort destination, particularly Hua Hin or other key leisure destinations, is an advantage

HR SOLUTIONS CONSULTANTS LLP

Job Description

JOB DESCRIPTION

1. To plan or read the plots or themes of all performances and summaries the plots

2. Understand the script and all symbolism of the script

3. Plan and schedule rehearsals

4. Be the person in charge of all the rehearsals including the technical running of the rehearsals

5. Ensure that the rehearsals maintain the artistic directions and if there is a need, to call for extra correctional rehearsals

6. To conduct production meetings and be present in all productions meeting to ensure that all tasks of the production are completed in a timely manner

7. Ensure that the technical crew and the artiste crew communicate frequently to ensure tasks are completed on time

8. Monitor the cost of the productions to ensure that the production is within budget

9. To write a report to the management on the revenue of each production

10. To monitor the audience response to each stage performance and report to management as a feedback for future production

REQUIREMENTS:

1. Require a degree in performing arts or theatrical studies

2. Minimum 3 years of stage management experience

3. Very accurate in planning and coordinating work

4. Good interpersonal and communication skill

5. In depth understanding of Asian Culture performance

6. Knowledge of performing arts is advantageous

49 Seats

49 Seats is the quintessence of a superlative casual dining experience. We take pride in being affordable and accessible for our guests.

Job Description

About the role

49 Seats is seeking an experienced Assistant Manager to join our dynamic team in the Orchard Central Region. This is a full-time position that plays a crucial role in supporting the overall operations and success of our hospitality establishment. As Assistant Manager, you will work closely with senior management to ensure exceptional guest experiences, maintain high operational standards, and contribute to the achievement of business objectives. This role offers the opportunity to develop your management capabilities whilst making a tangible impact on our daily operations and team performance.

What you'll be doing

• Overseeing day-to-day operations and ensuring all service standards are consistently met across all shifts

• Supporting the recruitment, training, and development of staff members to build a high-performing team

• Managing staff schedules and ensuring adequate coverage to maintain service quality

• Monitoring food and beverage inventory, stock levels, and ensuring effective cost control measures

• Handling customer enquiries, complaints, and concerns professionally to maintain guest satisfaction and loyalty

• Assisting in the implementation of operational policies, procedures, and health and safety regulations

• Maintaining financial records and reporting on key performance indicators to senior management

• Collaborating with the management team to develop and execute marketing initiatives and promotional campaigns

• Ensuring the establishment is clean, well-maintained, and meets all health and hygiene standards

• Providing excellent customer service and leading by example to inspire team members

What we're looking for

• Proven experience in a hospitality management role, preferably in a similar establishment or multi-unit environment

• Strong leadership and people management skills with the ability to motivate and develop team members

• Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders

• Sound knowledge of food safety, hygiene standards, and health and safety regulations within the hospitality industry

• Proficiency in restaurant management systems, point-of-sale (POS) software, and Microsoft Office applications

• Financial acumen with experience in budgeting, cost control, and revenue management

• Customer service excellence with a genuine commitment to delivering outstanding guest experiences

• Problem-solving abilities and a proactive approach to identifying and addressing operational challenges

• Flexibility with shift work, including evenings, weekends, and public holidays as required

• A relevant qualification in hospitality management or equivalent industry experience is advantageous

What we offer

49 Seats is committed to creating a supportive and rewarding workplace for our team members. We offer competitive remuneration packages, including performance-based incentives. Our team members enjoy flexible working arrangements where possible, staff meals, and opportunities for professional development and career progression within our growing business. We foster a collaborative team environment where your contributions are valued and recognised.

Apply now

If you are an enthusiastic and experienced hospitality professional ready to make an impact with 49 Seats, we would love to hear from you. Please submit your CV, along with a cover letter outlining your relevant experience and why you are interested in this position. Join our team and be part of something special in the Orchard Central Region.

Marriott International

Job Description

TING DESIGN LIMITED

Job Description

1. Education: Master’s degree is preferred, major in Business Administration or related disciplines.

2. Work Experience: Over 10 years of operational and sales management experience in medium-to-large enterprises. Proven experience leading teams of 20+ members with successful track records in business expansion and revenue growth.

3. Core Competencies: Capable of formulating top-level business strategies, channel policies and team incentive systems. Experienced in full-cycle customer management, lead conversion and client retention. Skilled in cross-departmental collaboration to drive business execution.

4. Personal Attributes: Strong result-oriented mindset with proven quantifiable performance achievements. High resilience under pressure and capable of driving complex business optimization and iteration.

5. Preferred Qualifications: Familiar with Hong Kong, Macau and Mainland China markets. Good English proficiency. Candidates with prior experience in building materials, home furnishings or engineering industries are highly preferred.

HUA TAI DING XING PTE. LTD.

Job Description

Job Brief:

We are seeking experienced, decisive Nightclub Manager to lead all daily operations, safety, compliance, team leadership & profitability of our licensed entertainment venue. You will ensure safe, orderly, high‑quality guest experience while strictly maintaining Singapore licensing, liquor, safety & public entertainment regulations.

Responsibilities:

- Oversee full venue operations: floor, bar, service, security, crowd control, VIP/guest relations, opening/closing procedures

- Recruit, schedule, train, lead & evaluate all staff: bartenders, service, security, DJs, support; enforce grooming/conduct/standards

- Ensure full compliance: Public Entertainment Licence, liquor service, hygiene, safety, security conduct, no unlawful activity; keep permits/records ready

- Manage venue safety & environment: coordinate with licensed security; crowd management, incident reporting, emergency response, alcohol/service responsibility, venue cleanliness/maintenance

- Plan entertainment: schedules, themes, promotions, events, DJ/artists, private/corporate functions; coordinate contractors/suppliers

- Financial & admin: monitor revenue, budget, cost/inventory control, liquor/supply ordering, cash handling, reporting to management

- Resolve guest inquiries/complaints; protect reputation & orderly atmosphere

NEA National Environment Agency

Job Description

Marina Bay Sands Pte Ltd

Marina Bay Sands® is Asia’s leading destination for business, leisure and entertainment delivering once-in-a-lifetime experiences. The landmark building is situated in the heart of Singapore’s Central Business District and transforms Singapore’s skyline and the country’s tourism landscape.

Job Description

Marriott International

Job Description

Bureau Veritas Singapore Pte Ltd

A Business To Business To Society Company

Job Description

Sinweb Manpower

Job Description

Job Description

• Supervise, guide, and support staff to ensure smooth operations.
• Develop and implement business strategies, policies, and procedures.
• Monitor performance metrics and ensure targets are met.
• Manage budgets, resources, and schedules effectively.
• Identify opportunities for growth, improvement, and innovation.
• Ensure compliance with company policies, standards, and regulations.
• Build and maintain strong relationships with clients, partners, and stakeholders.
• Provide regular reports and updates to senior management.
• Recruit, train, and develop staff to build a high-performing team.
• Handle conflict resolution, problem-solving, and critical decision-making.

Requirements

• Proven experience in a managerial role
• Strong leadership, organizational, and problem-solving skills.
• Excellent interpersonal and communication abilities.
• Ability to work under pressure and adapt to changing priorities.
• Proficiency in MS Office and management software/tools.
• Ability to work on weekend, public holiday

Marriott International

Job Description

Venture33

Job Description

About the role

You'll oversee the day-to-day guest experience and operations, ensuring everything runs smoothly while maintaining the level of service and atmosphere that defines NØEMA.

Key responsibilities

• Oversee the day-to-day guest experience and operations

• Ensure everything runs smoothly while maintaining the level of service and atmosphere that defines NØEMA

About you

• Strong English communication skills

• Previous boutique hotel or luxury hospitality experience

• A genuine interest in hospitality and creating memorable guest experiences

• A hands-on, responsible, and proactive approach

• Strong organizational and people skills

About us

NØEMA is a new boutique hospitality concept in Bangkok.

IG: noema.bkk

EAGLE MANPOWER RECRUITMENT PTE. LTD.

Job Description

Roles & Responsibilities

As an Outlet Manager, you will take charge of managing the overall operations of the outlet, ensuring that it runs smoothly and efficiently. You will lead a team, handle customer inquiries, manage inventory, and ensure compliance with health and safety regulations.

Responsibilities:

• Supervise daily operations and ensure the outlet meets operational standards.

• Lead, train, and motivate a team of staff members to provide excellent customer service.

• Develop and implement strategies to achieve sales targets and increase revenue.

• Monitor stock levels and manage inventory to prevent shortages or excesses.

• Handle customer complaints and ensure customer satisfaction.

• Maintain health, safety, and cleanliness standards within the outlet.

• Coordinate with suppliers and vendors to ensure timely delivery of goods.

• Prepare and manage budgets, evaluating financial performance and implementing cost control measures.

• Ensure compliance with company policies and procedures.

2A Entertainment PTE. LTD.

Job Description

Job Purpose

Supports the General Manager in overseeing the Club’s overall operations, member experience and business performance, while providing leadership and coordination across departments to ensure consistent service and operational standards.

● Support the General Manager in the overall management and day-to-day operations of the Club.

● Provide leadership and direction to department heads and operational teams to maintain high standards of service and member experience.

● Maintain a visible presence across the Club and engage with members to understand their needs, preferences and feedback.

● Coordinate across Operations, Membership, Events, Entertainment, Wine, Beverage, Kitchen, Marketing and other departments to ensure smooth Club operations.

● Monitor operational performance, service standards, manpower requirements and departmental priorities.

● Support department heads in resolving operational challenges, member concerns and service issues.

● Assist with the implementation of business plans, operational initiatives and Club-wide projects.

● Review operational and management reports and support the General Manager in identifying areas for improvement.

● Support budget management, cost control, revenue opportunities and overall commercial performance.

● Ensure appropriate Club policies, SOPs, safety requirements and operational controls are implemented and maintained.

● Lead, coach and support department heads and managers in developing effective and accountable teams.

● Act on behalf of the General Manager on operational matters when required and within delegated authority.

● Significant management experience in private members’ clubs, luxury hospitality, premium hotels, F&B or similar service environments.

● Proven experience managing multi-department operations and leading managers and teams.

● Strong member relations, service excellence and operational management capability.

● Good commercial awareness with experience in budgeting, cost management and business performance.

● Strong leadership, communication, decision-making and stakeholder-management skills.

● High level of professionalism, judgement, discretion and accountability.

Only shortlisted candidates will be invited for an interview.

Sunway property agency Co., Ltd.

Job Description

About the role

Sunway Estates is seeking an experienced and service-minded Villa Manager to oversee the daily operations of luxury private villas in Koh Samui. This role is ideal for a hands-on hospitality professional who enjoys working closely with guests, property owners, service teams and external partners.

Key responsibilities

• Manage the day-to-day operations of assigned luxury villas and ensure high service standards are consistently maintained.
• Oversee Guest Services, Housekeeping and Maintenance to ensure smooth and efficient villa operations.
• Build and maintain strong relationships with property owners and provide professional, responsive communication.
• Handle guest and owner requests, enquiries and complaints with a proactive and solutions-focused approach.
• Coordinate with suppliers, contractors and internal teams to ensure timely completion of operational and maintenance requirements.
• Conduct regular property inspections and ensure villas are maintained to company standards.
• Monitor maintenance requirements, operational expenses and property-related costs.
• Coordinate pre-arrival and in-stay guest requirements to deliver a seamless guest experience.
• Identify operational issues and take appropriate action to resolve them efficiently.
• Monitor guest satisfaction and support the overall performance of the properties.

About you

• 3–5 years of experience in Villa Management, Hotel/Resort Operations, Property Management or a related hospitality role.
• Experience managing luxury villas, private residences or high-end hospitality properties is an advantage.
• Strong guest relations and problem-solving skills.
• Good command of English and Thai, both written and spoken.
• Strong communication, leadership and interpersonal skills.
• Service-minded, proactive and professional personality.
• Well-organized with strong attention to detail.
• Ability to work independently and take ownership of responsibilities.
• Strong coordination and multitasking skills.
• Able to work flexible hours when required by operational or guest needs.

Benefits

• Competitive salary: THB 30,001–40,000 per month
• Performance Incentive
• Social Security
• Annual Leave
• Public Holidays
• Opportunity to work with luxury private villas and international guests in Koh Samui

About us

Sunway Estates is seeking an experienced and service-minded Villa Manager to oversee the daily operations of our luxury private villas in Koh Samui.

STAYORA CO., LTD.

Job Description

CLUSTER HOTEL MANAGER

Four hotels · approximately 200 rooms · Karon & Chalong, Phuket

LOCATION
Phuket, Thailand

EMPLOYMENT
Full-time

REPORTS TO
Owner

BASE SALARY
THB 65,000/month

MONTHLY KPI
Up to THB 15,000

SEASON BONUS
Up to THB 80,000

About the role

Stayora Hospitality is looking for a hands-on Cluster Hotel Manager to oversee the daily operations of four hotels in Phuket: two properties in Karon and two in Chalong, with a combined inventory of approximately 200 rooms. The manager will ensure that all properties, teams and technical systems are ready for the high season and operate consistently throughout the year.

All four hotels are established operating properties that have been running for several years. They are already staffed and do not require a relaunch or the creation of operations from scratch. Existing department heads include a Head of Technicians, a Head of Housekeeping and a Head Chef responsible for coordinating all kitchen operations. The Cluster Hotel Manager will lead and coordinate these managers, set priorities and hold them accountable for results.

This is an operational role. Revenue management, marketing, accounting and primary hotel sales are handled separately.

Key responsibilities

•      Manage the daily operations of all four Stayora hotels and maintain consistent service standards across the portfolio.

•      Lead and coordinate the existing department heads, including the Head of Technicians, Head of Housekeeping and Head Chef, ensuring clear priorities, accountability and cooperation between departments.

•      Coordinate front office, housekeeping, maintenance, kitchen and other operational teams through the relevant department heads.

•      Maintain approved staffing levels and arrange replacement recruitment, onboarding or training when required; oversee work schedules, discipline and productivity.

•      Prepare all properties for the high season, including room inspections, preventive maintenance and minor cosmetic repairs.

•      Prepare repair and maintenance plans, obtain quotations, coordinate contractors and verify the quality and completion of work.

•      Set priorities for the Head of Technicians and monitor the condition of rooms, public areas, equipment and building systems.

•      Coordinate with the Head Chef on kitchen staffing, hygiene, food quality, purchasing needs and smooth daily kitchen operations.

•      Implement and monitor operating standards, checklists and regular property inspections.

•      Handle guest complaints, investigate recurring issues and ensure timely corrective action.

•      Coordinate suppliers and service providers within approved terms and budgets.

•      Negotiate, sign and maintain selected agreements with travel agents and local partners when requested.

•      Provide concise regular reports to the Owner on staffing, repairs, guest issues, property condition and operational risks.

•      Travel regularly between the Karon and Chalong properties and remain personally present at the hotels as required.

Scope of authority

•      Reports directly to the Owner.

•      May manage staff, schedules, suppliers, contractors and routine operations within approved policies and budgets.

•      Does not independently set room rates, manage marketing campaigns, control company bank accounts or make material financial commitments without approval.

Candidate profile

•      Proven experience as a Hotel Manager, Operations Manager, Executive Assistant Manager or similar hospitality leadership role.

•      Experience managing more than one hotel or property is strongly preferred.

•      Practical experience preparing hotel operations for the Phuket high season.

•      Native or fluent Thai and strong working English are required.

•      Strong people-management, organisation, problem-solving and follow-through skills.

•      Hands-on leadership style and willingness to spend significant time on property.

•      Good knowledge of hotel operations, housekeeping standards, maintenance coordination and guest service.

•      Local knowledge of Phuket suppliers, contractors and travel agents is an advantage.

•      Valid driving licence and ability to travel independently between Karon and Chalong.

Performance and compensation

Base salary: THB 65,000 per month.

Monthly KPI bonus: up to THB 15,000, based on operational standards, staffing, maintenance execution, guest issue resolution and timely reporting.

High-season performance bonus: up to THB 80,000, subject to successful completion of the season, overall property performance and the Owner's final assessment.

Key performance indicators

•      Hotels are fully prepared for the high season by the agreed deadlines.

•      Approved staffing levels are maintained and employee performance issues are addressed promptly.

•      Rooms, public areas and technical systems meet agreed operating standards.

•      Maintenance and repair tasks are completed on time and within approved budgets.

•      Guest complaints are resolved promptly and recurring issues are reduced.

•      Required reports and Owner-assigned tasks are completed accurately and on time.

Working conditions

•      Full-time position based in Phuket.

•      Regular travel between two hotels in Karon and two hotels in Chalong is required.

•      The work schedule must reflect hotel operating needs, including availability during weekends, public holidays or emergencies when required.

•      Start date: as soon as possible, allowing the manager to lead pre-season preparation.

4 · 200 ·

65,000 /

KPI
15,000

80,000

Stayora Hospitality 4 2 2 200

4 Head of Technicians, Head of Housekeeping Head Chef

Revenue Management

•      Stayora 4

•      Head of Technicians, Head of Housekeeping Head Chef

•     

•     

•     

•     

•      Head of Technicians

•      Head Chef

•     

•     

•     

•     

•     

•     

•     

•     

•     

•      Hotel Manager, Operations Manager, Executive Assistant Manager

•     

•     

•     

•     

•     

•     

•     

•     

: 65,000

KPI : 15,000

: 80,000

•     

•     

•     

•     

•     

•     

•     

•      2 2

•     

•     

1 OAK Thailand Co.,Ltd

Job Description

About the role

We are looking for an experienced Director of Hotel Operations to oversee the performance of hotel properties across Thailand and Switzerland. This is a senior leadership role responsible for working closely with the General Managers to drive operational excellence, profitability, guest experience, and overall business performance across the portfolio.

Key responsibilities

• Lead and drive the performance of General Managers and their respective hotel properties

• Set clear business direction, targets, and performance expectations for each GM

• Drive revenue growth and profitability across Rooms, F&B, and other revenue streams

• Review and challenge property budgets, forecasts, P&L, and key performance results

• Hold General Managers accountable for achieving financial and operational targets

• Drive commercial strategies together with Sales, Marketing, and Revenue teams to maximize business performance

• Monitor hotel operations, service standards, guest satisfaction, and cost efficiency

• Identify underperformance and implement clear action plans with GMs to improve results

• Develop and strengthen the leadership capability of General Managers and senior management teams

• Drive cross-property initiatives, operational improvements, and cost optimization

About you

• 12+ years of senior experience in hotel/hospitality management

• Proven track record in driving revenue, profitability, and business growth

• Previous experience as a General Manager, Director of Operations, or equivalent senior leadership role

• Strong understanding of hotel P&L, Revenue Management, Sales & Marketing, F&B, and Rooms Operations

• Strong commercial and strategic mindset with the ability to drive and challenge senior management

• Proven ability to lead multiple properties or senior hotel management teams

• Strong leadership, decision-making, negotiation, and communication skills

• International or multi-property experience is highly preferred

• Willingness to travel between Thailand and Switzerland

Destination Hospitality Management

Job Description

About the role

Mountain Beach Resort & Convention Center Pattaya is looking for an experienced and commercially driven General Manager to lead the overall operation and performance of the property. The General Manager will be responsible for the day-to-day hotel operation, financial performance, commercial strategy, guest experience, people leadership, and overall profitability of the resort.

Key responsibilities

• Lead and oversee all hotel departments and daily operations

• Ensure consistent service, operational and guest experience standards

• Take full responsibility for the hotel's P&L and overall financial performance

• Drive revenue growth across Rooms, F&B, MICE, Events and other revenue streams

• Develop and execute annual budgets, forecasts and business plans

• Develop strategies to strengthen the hotel's position within the Pattaya market

• Provide strategic leadership for the property's MICE, conference, wedding and events business

• Maintain high standards of guest satisfaction throughout the property

• Lead, coach and develop the hotel's management team

• Ensure compliance with company policies, hotel standards and Thai regulations

About you

• Minimum 5 years of experience as a General Manager in a hotel, resort or comparable hospitality operation

• Proven experience managing a property of 250+ rooms

• Strong background in hotel operations, commercial strategy and P&L management

• Experience managing or working closely with MICE, groups, weddings and events is highly preferred

• Strong understanding of Rooms Division, F&B, Sales, Revenue and Engineering operations

• Proven ability to improve hotel revenue, profitability and operational performance

• Strong leadership and people-management skills

• Excellent communication and negotiation skills

• Strong English communication skills; Thai language is an advantage

• Bachelor's degree in Hospitality Management, Business Administration or a related field is preferred

About us

Mountain Beach Resort & Convention Center Pattaya is located on Phra Tamnak Hill, close to Cosy Beach. The property features 326 rooms, including 247 Superior Rooms, 69 Deluxe Rooms and 10 Junior Suites, supported by 3 meeting/event spaces. The resort is also positioned as a venue for weddings, groups, meetings, private events and MICE, including a 700 sqm ballroom capable of hosting events for up to 500 guests.

Destination Hospitality Management

Job Description

About the role

The Director of Franchising will develop and execute the franchise strategy for both brands, identify and secure qualified franchise partners, negotiate agreements and build a scalable franchise organization that supports profitable, long-term growth. The successful candidate will be a proven deal maker with strong negotiation skills, investor relationships and a deep understanding of restaurant franchising and unit economics.

Key responsibilities

• Develop and execute franchise growth strategy for Big Boy and Scoozi Pizza
• Recruit and qualify franchise partners (single-unit, multi-unit and area development)
• Lead franchise sales process from lead generation through to signed agreement
• Negotiate and finalize franchise agreements
• Work with real estate and development teams to secure prime locations
• Develop franchisee financial models and ensure attractive franchisee returns
• Oversee franchisee onboarding and support pre-opening and post-opening
• Manage franchisee relationships and drive multi-unit expansion
• Build, lead and develop the franchising team
• Drive brand awareness and franchise marketing initiatives

About you

• 8–12+ years of experience in franchise development, restaurant franchising or related business development
• Proven track record in recruiting and closing franchisees, including multi-unit agreements
• Strong negotiation, presentation and relationship management skills
• Deep understanding of restaurant operations, unit economics and real estate
• Strong network of investors, entrepreneurs and restaurant operators in Thailand is highly desirable
• Fluent in English; Thai language skills preferred
• Bachelor's degree in Business, Marketing, Hospitality, Finance or related field

About us

Build Big Boy and Scoozi Pizza into leading franchise opportunities in Thailand and beyond by partnering with high-quality franchisees and delivering exceptional guest experiences.

Mixcity Pte. Ltd.

Job Description

About the role
We are currently looking for capable and responsible individuals to join our team and be developed into future Outlet Managers. As a fast-growing chain brand, we are expanding rapidly and are constantly seeking talented team members with strong leadership potential.

This role offers a structured training and development pathway to prepare you for a management position. You will gain hands-on experience in outlet operations, team management, customer service, inventory control, and business performance management.

If you are passionate about learning, enjoy leading a team, and are looking for long-term career growth opportunities, we welcome you to apply and grow together with us.

What you'll be doing

Receiving 1 year Manager training and become the Outlet Manager in your second year service.

• Prepare a wide variety of specialty bubble tea and tea-based drinks using high-quality ingredients

• Provide exceptional customer service by taking orders, making recommendations, and ensuring a positive in-store experience

• Maintain a clean and organized work area, ensuring all equipment and utensils are well-maintained

• Assist with inventory management and restocking of supplies as needed

• Support the wider F&B team with any other tasks as required

What we're looking for

• Excellent customer service skills and the ability to work well in a team

• Good attention to detail and a commitment to maintaining high standards of cleanliness and organisation

• Flexible and adaptable, with the ability to work in a fast-paced environment

What we offer
At Mixue Singapore, we are committed to providing our employees with a supportive and fulfilling work environment. In addition to a competitive salary, we offer a range of benefits including:

• Comprehensive health and dental insurance coverage

• Opportunities for career development and skills training

• A fun and collaborative team culture with regular social events

About us
Mixue Singapore. is a rapidly growing bubble tea brand known for our premium quality ingredients and innovative flavour combinations. We are passionate about creating an exceptional customer experience and fostering a positive work environment for our team. If you are a talented F&B professional who shares our values, we would love to hear from you.
Apply now

WORKFORCE GATEWAY PTE. LTD.

Job Description

Job Description & Requirements

Daily Operations & Front-of-House

• Manage opening and closing procedures and floor flow during peak dining hours.
• Coordinate smoothly between the front-of-house (service staff) and back-of-house (kitchen and tandoor chefs).
• Handle guest inquiries, feedback, and complaints professionally to maintain high satisfaction.

Culinary & Quality Control

• Monitor food quality, authentic taste, presentation, and portion control for diverse Indian menus (such as curries, biryanis, and tandoori items).
• Enforce strict compliance with local food safety, hygiene, and SFA/NEA regulations.
• Conduct regular kitchen and dining area line checks.

Staff Management & Leadership

• Recruit, train, mentor, and schedule restaurant and kitchen staff.
• Set performance expectations, conduct evaluations, and build a positive work culture.
• Track working hours and manage payroll tasks.

Financial & Inventory Management

• Control costs by tracking inventory, reducing food waste, and managing supplier relationships.
• Monitor daily sales, expenses, and profit-and-loss (P&L) statements.
• Prepare operational budgets and financial reports

AL-TASNEEM RESTAURANT PTE. LTD.

Job Description

We are seeking an experienced and creative Head Chef to lead our kitchen operations. The Head Chef will be responsible for menu planning, supervising kitchen staff, ensuring food quality and hygiene standards, and managing daily food preparation. This role requires leadership, innovation, and the ability to deliver consistent, high-quality meals.

Key Responsibilities:

• Plan, prepare, and oversee all kitchen operations and food preparation

• Design menus, develop new recipes, and improve existing dishes

• Supervise, train, and motivate kitchen staff to maintain efficiency and quality

• Ensure compliance with food safety, hygiene, and health regulations

• Manage inventory, order supplies, and control food costs

• Coordinate with management to meet
• Handle customer feedback related to food quality and presentation

AL-TASNEEM RESTAURANT PTE. LTD.

Job Description

We are looking for a dedicated and experienced Restaurant Manager to oversee daily operations and ensure excellent service standards. The Restaurant Manager will lead the team, manage resources, and drive customer satisfaction while maintaining food quality and hygiene.

Key Responsibilities:

• Supervise and coordinate daily restaurant operations
• 
  Lead and motivate service and kitchen staff to achieve performance goals

• Ensure compliance with food safety, hygiene, and service standards

• Manage inventory, ordering, and cost control to optimize profitability

• Handle customer feedback and resolve issues promptly

• Plan and implement strategies to improve service quality and sales

• Prepare reports and assist in budgeting and forecasting

LAKKI PTE. LTD.

Job Description

Company Overview

LAKKI PTE.LTD. is a culinary brand specializing in authentic and contemporary South Indian cuisine, known for strong brand loyalty and highly rated dining concepts. The company is preparing for aggressive expansion and growth.

Job Summary

Join LAKKI PTE.LTD. as CEO and 40% equity partner to lead strategic, operational, and financial growth, driving expansion and brand evolution in the F&B industry.

Responsibilities

• Deploy investment capital strategically to fund expansion plans, new location openings, and infrastructure improvements
• Take full P&L accountability by managing budgets and executing high-level business decisions to drive profitability
• Lead business development initiatives including joint ventures, franchising, and regional/international scaling of culinary concepts
• Optimize centralized kitchen operations and supply chain logistics to maintain authentic ingredient sourcing and multi-unit hospitality standards
• Drive talent acquisition aligned with market positioning and operational needs in the F&B sector
• Apply entrepreneurial leadership to increase business valuation and support aggressive growth objectives

Preferred competencies and qualifications

• Deep operational knowledge of the F&B industry
• Strong understanding of Indian cuisine and related market dynamics
• Proven track record of entrepreneurial leadership and risk-sharing mindset

Other Information

• Job Type: Full-time / Equity Partner
• Equity Offered: 40% Share Ownership (Capital Contribution Required)
• Industry: Food & Beverage / Hospitality / Culinary Arts

InterContinental Hotels Group

Job Description

The Position is based in Greater China.

Discover a career as unique and extraordinary as you are with General Manager opportunities across Greater China.

Join us

If you are ambitious and inspired by the world of IHG, a visionary ready to push boundaries, passionate about teamwork and a sense of community, this is time to become a part of IHG Hotels & Resorts. We're searching for the best of the best General Manager candidates that specialise in turning our guests' dreams into reality. Leaders capable of inspiring colleagues around them to realise their own ambitions.

Join us as a General Manager at one of our world class hotels and a collection of exceptional brands.

Join us as a General Manager at one brilliant future, where our growth matches your ambition, push your boundaries, astound your guests, share your passion, show your individuality, bring your flair, be your unique self, shape your future and find your home.

Join us as General Manager with IHG Hotels & Resorts to lead a new era.

Your day to day

As General Manager you will manage the day to day leadership, operations and direction of the hotel, maximising on sales and revenue, driving financial returns, driving great guest experience and running a safe hotel. You’ll take ownership of the development of your people, execute on brand standards and build awareness of the hotel and brand within the local area as well as managing owner relationship and partnership.

What we need from you

A successful career history that includes experience as a General Manager of international brands.

A strong and inspirational people leader, you will have demonstrable experience of creative and resourceful ways of building your team and ensuring that they perform at the highest of levels.

Developing strong and effective owner relationships will be second nature to you. You will have several examples of successful relationships that demonstrate your ability to adapt culturally and sensitively to your surroundings.

With tangible examples your high drive for results and commercial acumen will have already achieved significant return in the market.

Asian Cuisine & Hospitality Co., Ltd.

Job Description

HOW TO APPLY

Send your CV and a short 60-90 sec video about you and your international experience, in English, to ••••@exquisinethai.com


About the role

The International Partner Manager becomes the hands-on partner for the Managing partner and the Brand owners in supporting the brands growth internationally. You will overlook the relationship with every franchise partner across every market on operational and business-related matters— not coordinate it from behind the scenes.

Key responsibilities

• Own the relationship — day-to-day — with franchise partners across every market, personally.

• Lead partner business reviews, operational audits and training and improvement plans directly.

• Lead new-partner onboarding end to end, through the critical first 90 days.

• Keep the managing partner and brand owners briefed with a current, credible operational and business read on every partner relationship.

• Own the franchise manuals, brand standards and operating templates, across brands and markets.

• Own quality-assurance oversight — audits, corrective actions, standards enforcement.

• Own franchisee performance data across the portfolio — sales, royalties, KPIs.

• Deliver monthly and quarterly performance reporting directly to the Managing partner and Brand owners.

• Own the design and delivery of the franchisee and staff training programme.

• Lead pre-opening and opening execution, coordinating Operations and onboarding across borders.

About you

• 5+ years in partner or franchise management, F&B multi-unit operations, or channel management; Hospitality/F&B experience mandatory

• Fluent English spoken and written, to a professional standard, and conversational Thai

• Proven Multi-brand Track Record — Real, demonstrated experience managing partner or franchise relationships of F&B/Hospitality businesses across multiple countries and multiple units

• Strong Operational experience – BOH/FOH ability to conduct operational audits, overlook training and understand the flow of a restaurant business

• Outgoing & Confident — Extroverted personality — energized by building relationships in a fast-moving, entrepreneurial, owner-led organization.

• Strong External Presence — Credible representing the brand directly to franchise partners

• Ready to Travel — Willing and able to travel internationally at short notice, across the markets we operate and expand into.

• Chinese language fluency, and additional languages relevant to target expansion markets (nice to have)

• Existing network or experience in Southeast Asia, the Middle East, or other expansion geographies (nice to have)

About us

Exquisine Global is the group behind Mango Tree and Coca — two of Thailand's best-known restaurant brands, now operating and expanding through franchise partners across international markets. As the franchise system grows into new countries, we need someone who can support that growth directly, personally, and with real authority.

InterContinental Hotels Group

Job Description

The Position is based in Greater China.

Discover a career as unique and extraordinary as you are with General Manager opportunities across Greater China.

Join us

If you are ambitious and inspired by the world of IHG, a visionary ready to push boundaries, passionate about teamwork and a sense of community, this is time to become a part of IHG Hotels & Resorts. We're searching for the best of the best General Manager candidates that specialise in turning our guests' dreams into reality. Leaders capable of inspiring colleagues around them to realise their own ambitions.

Join us as a General Manager at one of our world class hotels and a collection of exceptional brands.

Join us as a General Manager at one brilliant future, where our growth matches your ambition, push your boundaries, astound your guests, share your passion, show your individuality, bring your flair, be your unique self, shape your future and find your home.

Join us as General Manager with IHG Hotels & Resorts to lead a new era.

Your day to day

As General Manager you will manage the day to day leadership, operations and direction of the hotel, maximising on sales and revenue, driving financial returns, driving great guest experience and running a safe hotel. You’ll take ownership of the development of your people, execute on brand standards and build awareness of the hotel and brand within the local area as well as managing owner relationship and partnership.

What we need from you

A successful career history that includes experience as a General Manager of international brands.

A strong and inspirational people leader, you will have demonstrable experience of creative and resourceful ways of building your team and ensuring that they perform at the highest of levels.

Developing strong and effective owner relationships will be second nature to you. You will have several examples of successful relationships that demonstrate your ability to adapt culturally and sensitively to your surroundings.

With tangible examples your high drive for results and commercial acumen will have already achieved significant return in the market.

Parkview Hotel Services Ltd

About Hong Kong Parkview

Job Description

Hong Kong Parkview

We are seeking a high-calibre and experienced professional to join our team in the following role:

Technical Services Manager

Responsibilities:

• Manage an engineering team ensuring the smooth operation and maintenance of all facilities mainly in clubhouse operations and serviced apartments

• Prepare and arrange budgets and control the expenses on E&M contracts

• Prepare tender documents, conduct tender analysis/interview and monitor contractor’s work performance

• Liaise and handle guest requests on technical related services

• Prepare technical reports/analysis for internal and external customers

• Oversee and monitor energy management of the properties and implement energy conservation initiatives to achieve Company’s sustainability directives

• Monitor the performance of sub-contractors and site staff

• Coordinate with related parties and establish strategies & plans and manage the associated works to meet the pre-defined objectives

 Requirements:

• Degree or Higher Diploma in Electrical, Mechanical, or Building Services Engineering, or a related discipline

• 5-8 years of relevant experience in hotel, clubhouse or property maintenance management

• REW Grade B

• Candidates with relevant professional membership is preferrable

• Honesty, high integrity and self-motivation are expected

• A good team player with excellent communication skills and well prepared to work under pressure

• Good command of both written and spoken English and Chinese

What We Offer:

• 5-day work week

• Medical plans

• Birthday leave

• Year-end double pay

• Duty meals

• Free shuttle bus (to and from Central; to Causeway Bay, Wanchai, Admiralty, and Aberdeen)

• Career development opportunities

Please send full resume, expected salary and contact telephone number to

Hong Kong Parkview
Human Resources Department
88 Tai Tam Reservoir Road, Hong Kong

or please click "QUICK APPLY"

(All data collected will be used for recruitment purpose only)

The Erawan Group Public Company Limited

ERW is Thailand's leading hotel investment company with diversified hotel portfolio from luxury to midscale, economy and budget segment across Thailand's key destinations and ASEAN.

Job Description

🟥 CV/ Resume +

⭐ New Gen

✅ Mentor/ Coach/ On-the-Job

🙂 Asset Management : https://www.theerawan.com/en/leadership/management-committee/463/ms-ploi-aranyakanond

✔️ Job Description

• Participate in leading overall strategy and operations to ensure the hotel achieves business goals including revenue, occupancy, cost control and profitability.

• Explore new business opportunities by building strong relationships with hotel management team, business partners, and stakeholders.

• Act as a project leader, be able to lead the meeting, follow up and monitor result vs compressed timeline (end-to-end process).

• Monitor hotels' revenue and profitability to provide constructive feedback.

• Analyze competitive hotel market supply, trends and recommend strategies to improve operations and high quality service.

• Manage capital expenditure by reviewing and approving capital expenditure budgets and proposals to ensure proper maintenance of hotel.

• Manage major investment projects, performing feasibility study and coordinating with all stakeholders to ensure projects are carried out according to timeline and budget.

• Contribute to the development and implementation of asset improvement policies to enhance value and returns.

• Liaise with all stakeholders and make strategic decisions on major hotel operational issues ensuring any potential risks are dealt with on a timely manner.

• Prepare monthly report about hotels issues and projects updates.

• Ensure hotels are complied with related rules, regulations, sustainability standards (ESG) and best practices.

• Support management in analyzing data and preparing presentations as requested.

• Support special projects and perform other duties & ad hoc tasks as assigned.

✔️ Qualification

• Bachelor’s Degree or higher in Business Administration, Finance, Engineering, Economics, or a related field.

• At least 2 years experience in financial feasibility studies, investment analysis and financial modeling in hotel, real estate, mixed-use or related functions.

• At least 1 year experience in hotel operations, preferably within the luxury to economy hotel segment will be an advantage.

• Fluent in spoken and written English (minimum score of TOEIC 800, TOEFEL 500, IELTS 6.5)

• Having experience in a listed company or large corporation will be an advantage.

• Excellent in business transformation, hotel operations and delivering excellent guest and customer experiences, and strategic growth.

• Excellent in project management and business presentation skills in Thai & English.

• Analytical skills to interpret data, identify trends, and make data-driven decisions.

• Proficient in Microsoft Office - Excel for finance, Power BI and PowerPoint.

• Able to travel up-country occasionally and must be able to drive and possess a valid driver’s license.

• Ability to work on weekends (in case of emergencies) and irregular hours when required.

Destination Hospitality Management

Job Description

About the role

The Commercial Director is responsible for developing and executing the commercial strategy across a portfolio of hotels in Hua Hin, Pattaya, and Koh Chang, with the position based in Bangkok. The role will lead the combined Sales, Revenue, Distribution, Marketing, and Commercial Strategy functions to maximize room revenue, occupancy, market share, profitability, and overall hotel performance. The Commercial Director will work closely with General Managers and property leadership teams to identify business opportunities, strengthen market positioning, develop key accounts, and ensure each property achieves its commercial targets.

Key responsibilities

• Develop and implement the overall commercial strategy for the assigned hotel portfolio, setting annual revenue, occupancy, ADR, RevPAR, and market-share objectives

• Develop individual commercial strategies based on the positioning and market of each property

• Identify new markets, business segments, and revenue opportunities, and monitor market trends, competitor activity, and demand patterns

• Lead the development of corporate, leisure, wholesale, MICE, group, and other key market segments

• Build and maintain relationships with key accounts, travel agencies, DMCs, tour operators, wholesalers, and corporate partners

• Work closely with Revenue teams to maximize ADR, RevPAR, occupancy, and total revenue through pricing, forecasting, demand, restrictions, promotions, and inventory strategies

• Optimize hotel distribution across OTAs, direct channels, wholesale, GDS, travel agencies, DMCs, and corporate channels

• Work closely with Marketing to ensure commercial campaigns support revenue objectives and develop market-specific campaigns

• Provide commercial leadership to property-level Sales and Revenue teams, establish clear KPIs, conduct regular commercial reviews, and coach commercial leaders

• Monitor and manage occupancy, ADR, RevPAR, total hotel revenue, GOP/profitability, market share, room nights, direct booking contribution, distribution costs, sales production, MICE/group revenue, and corporate revenue

About you

• Minimum 8–10 years of hotel commercial experience

• Previous experience as Commercial Director, Director of Sales & Marketing, Director of Commercial, Cluster DOSM, or equivalent

• Strong hotel experience across Sales, Revenue, Distribution, and Marketing

• Experience managing multiple hotels or a cluster is strongly preferred

• Strong understanding of Thailand's hotel and tourism market

• Proven experience developing corporate, leisure, wholesale, MICE, and international markets

• Strong commercial and financial understanding

• Strong leadership and stakeholder-management skills

• Excellent English communication skills

• Willingness to travel regularly between properties

Ascott International Management (Thailand) Co., Ltd.

URGENTLY REQUIRED !!!

Job Description

Qualifications

•Bachelor's degree in Hospitality Management, Business Administration, or a related field.

•Minimum 10 years of hotel industry experience, with at least 3 years in a senior leadership role (General Manager, Hotel Manager, or Resident Manager).

•Proven pre-opening hotel experience, including project planning, recruitment, operational setup, and hotel launch.

•Strong leadership, financial management, revenue generation, and stakeholder management skills.

•Experience working with hotel owners, developers, and international hotel brands is preferred.

•Excellent communication skills in English, both written and spoken.

Key Responsibilities

•Lead all pre-opening activities and ensure hotel readiness for opening.

•Manage pre-opening budget, timeline, and project milestones.

•Recruit, train, and build the hotel leadership and opening team.

•Establish SOPs and ensure compliance with brand standards.

•Coordinate with owners, consultants, contractors, and key stakeholders.

•Drive sales, marketing, and revenue generation strategies.

•Ensure all licenses, permits, and operational requirements are secured.

•Oversee hotel opening and achieve business, guest satisfaction, and financial targets.