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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

For our refined and personalized hotel, we are now welcoming applicants for the position of Front Office Manager to lead our reception and guest relations team in delivering a seamless, "home away from home" experience.

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

  Apply Now  

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

  Apply Now  

Private Advertiser

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Job Description

About the role @ Maison Hotel Bangkok

We are seeking an experienced and strategic General Manager to lead the operations of our prestigious hotel in the heart of Bangkok. As our General Manager, you will be responsible for overseeing all aspects of the hotel's business, ensuring exceptional guest experiences and driving continuous improvement across the organisation. This full-time, on-site role offers the opportunity to make a significant impact within a thriving hospitality company.

What you'll be doing

• Provide overall leadership and direction to the hotel management team, setting clear goals and objectives

• Develop and implement effective operational strategies to maximise profitability and efficiency

• Oversee all hotel departments, including front office, housekeeping, food and beverage, and sales and marketing

• Ensure high standards of service delivery and guest satisfaction across all touchpoints

• Monitor and analyse key performance metrics to identify areas for improvement

• Manage budgets and financial reporting to drive strategic decision-making

• Foster a positive and collaborative work culture, promoting staff development and engagement

• Represent the hotel at industry events and maintain strong relationships with key stakeholders

What we're looking for

• Extensive experience (6+ years) as a General Manager or in a senior operational role within the hospitality industry

• Proven track record of successfully managing all aspects of hotel operations, including finance, human resources, and sales and marketing

• Exceptional leadership and people management skills, with the ability to motivate and inspire a diverse team

• Strong commercial acumen and the ability to develop and implement strategic plans to drive business growth

• Excellent communication and interpersonal skills, with the ability to build effective relationships with guests, staff, and industry partners

• Degree-level qualification in Hospitality Management or a related field

• Fluency in English, with proficiency in Thai language desirable

What we offer

Maison Hotel Bangkok, we are committed to providing a supportive and rewarding work environment for our employees. As our General Manager, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional development and career advancement. We also offer a range of wellness initiatives and work-life balance initiatives to support the wellbeing of our team.

About us

Maison Hotel Bangkok is a leading hospitality group with a growing portfolio of premium hotels and resorts across Thailand. With a focus on delivering exceptional guest experiences, we are dedicated to innovation, sustainability, and creating a positive impact in the communities we serve. Join our dynamic team and be a part of our exciting growth journey.

Apply now to become our next General Manager and lead our flagship hotel to new heights of success.

ONSEN RETREAT AND SPA GROUP PUBLIC COMPANY LIMITED

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Job Description

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Responsibilities:

• Manage and oversee the operations of a branches in detail, including staff allocation, service quality, and procurement.

• Review and enhance Standard Operating Procedures (SOPs) to elevate service standards.

• Coordinate cross-functionally with departments such as Human Resources, Marketing, and Training.

• Develop and align KPIs for branches and team members with the company’s strategic goals.

• Supervise overall operations of individual spa branches.

• Ensure service quality provided by therapists and front-line staff.

• Manage staff scheduling, inventory control, and sales performance at branch level.

• Address customer feedback and handle on-site issues or emergencies as they arise.

• Report branch performance to the Operations Director.

• Oversee and provide guidance to Operation Managers / General Managers at each branch.

Four Seasons Hotel Hong Kong

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Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

In the very heart of the city and on the edge of Victoria Harbour, Four Seasons is surrounded by Hong Kong’s consummate business and leisure attractions. From its award-winning spa to innovative Michelin-starred chefs, Four Seasons is the superlative destination for high fliers and high society from Hong Kong and abroad. A buzzing powerhouse of business success. The best central location for Hong Kong leisure explorations. A multi-starred world famous culinary destination. Victoria Harbour views and a full engaged, highly effective employees make this truly one of the great hotels of the world.

About the role:

As General Manager, you will provide leadership and management for all hotel personnel: directly for 7 key management personnel and indirectly for management, non-management personnel. Establish plans of character, integrity and of quality, which results in the continued life, growth and profitability of the business. Accepts responsibility for the health, safety and welfare of the hotel guests and employees. Be accountable for all personnel actions, assets, and personal property and the results of their use. Represent the hotel to civic, business, industry and local government.

This role is on the Planning Committee level, reporting to the Regional Vice President.

What you will do:

General

• Develop, with the aid of key personnel, strategies and programs to ensure the attainment of the hotel's goals and objectives.

• Prepare a comprehensive annual operating profit plan, for all departments in the hotel with addendum plans for maintenance, repair, sanitation, energy conservation, and uniform replacement.

• Keep the supervising Regional Vice President informed about the condition of the hotel and all-important factors influencing its operation.

• Provide day to day operational leadership to elevate employee experience

• Proven leader able to inspire, motivate and drive excellence in service levels

Leadership

• Lead with intellectual and emotional maturity, demonstrating a personal philosophy of life and work habits, practicing consulting supervision and observing ethical business practices.

• Maintain a strong relationship with the owner and demonstrate exceptional management skills by employing a balanced approach while safeguarding the interests of the Four Seasons

• Conduct oneself in an ethical and exemplary manner which encourages like manner or conduct.

• Represent the interests of the hotel and all of its personnel in a fair, impartial and equitable manner.

• Respond properly in any hotel emergency or safety situation.

People

• Ensure the hotel has an organizational chart showing both structure and people that is compatible with the business strategies and capable of achieving the physical and fiscal plans of the hotel.

• Implement development and training programs in all departments to produce in-depth qualified personnel, to ensure continuity of management, and to prepare for vacancy and/or transfer requirements.

• Charismatic & inspiring leadership and communication skills with an advanced ability to inspire, convince, persuade & influence

• Ability to attract and retain local talent in a challenging environment & support their development and growth

• A strong character with presence to lead a high performing team in a challenging market environment

• Ability to naturally connect & warmly interact with guests and local community

• Track record of building, maintaining and leveraging positive & productive ownership relations, working collaboratively to achieve mutual goals

• Build effective relationships with all key stakeholders and create an environment that supports collaboration and involvement

Product

• Lead the senior and mid-management teams in the drive for improvements in LQA/Qualtrics and Four Seasons standard

• Outcome focused on guest experience and has a track record of delivering at a superior level

• Possesses an eye for details, is a passionate product driver, and takes an innovative approach in the continuous evolution of the product

Marketing And Sales Responsibilities

• The ability to submit an annual marketing plan consisting of direct sales, advertising, and public relations with budgets.

• Establish the source of business available to the hotel and establish priority and sales opportunities in the development of that business.

Profit

• Strong business acumen and analytical skills, with a keen eye for revenue generation, cost optimization, labor management, and flow-through

• Able to link day-to-day activities to longer-term business plans, goals and objectives

• Proven ability to manage costs and deliver bottom line

• A decision maker with the ability to manage amid uncertainty and set a clear strategic direction

• Pro-actively suggests and implements revenue-enhancing initiatives, coupled with excellent labor and expense management practices

What we offer:

• Competitive Salary, wages, and a comprehensive benefits package

• Excellent Training and Development opportunities

• Complimentary Accommodation at other Four Seasons Hotels and Resorts

• Complimentary Dry Cleaning for Business Attire

• Birthday Leave

• Complimentary Employee Meals

Cathay Pacific Airways Ltd

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Job Description

Reports to: Crew Optimisation Manager

Department: Operations Planning (OPN)

Operations Planning Team (OPN) drives the growth and strategies of Cathay’s airline operations. We plan holistically for our flight operations, engineering, service delivery and the airline’s service subsidiaries, while ensuring our airline operations remain both commercially profitable and operationally reliable.

In the Jeppesen Crew Pairing (JCP) and Jeppesen Crew Rostering (JCR) environment, You will lead and provide direction and support for the team of RAVE programmers in Crew Resources, to ensure that the team is optimally proficient and able to drive change.

You will also be responsible for developing strategies to enhance Cathay's crew scheduling optimisation capabilities, improving crew productivity, satisfaction, and reducing costs, while working closely with the Crew Optimisation Manager and the broader delivery team.

Key Responsibilities

• Lead a team of RAVE Optimisation Analysts: manage day-to-day tasks, build in-house expertise, develop knowledge and know-how regarding RAVE coding, optimisation, calibration/tuning and analytics

• Hands-on development/testing of key system enhancements to align Pairing & Rostering solutions with evolving crewing restrictions and requirements.

• Conduct calibration and tuning of optimisation models, perform scenario modelling, and lead exploratory studies and “what-if” analyses in response to evolving business needs

• Collaborate with the team to support the modelling and fine-tuning of the Boeing Alertness Model (BAM), ensuring the accuracy in reflecting operational realities and contributes to effective fatigue risk management and crew scheduling strategies

• Review, recommend and develop Jeppesen Crew Pairing (JCP) and Jeppesen Crew Rostering (JCR) system changes for crew scheduling optimisation and as a result improve productivity

• Co-ordinate cross-functional teams to drive new business initiatives, including support in crew management system development and enhancements, while initiating any required business process changes

• Act as focal point in discussions with Crew Scheduling business teams and vendor product teams regarding core changes and/or new features that would benefit Cathay Pacific’s operation

Requirements

• Degree holder in the discipline of mathematics, technology or a related area preferred

• Demonstrated experience in the development and implementation of Jeppesen crew planning systems or relevant optimisation systems

• Experience in conceptualising creative solutions/ideas, as well as documenting and presenting them for senior management buy-in

• Ability to present complex information in a simple and easily understandable way

• Hold in-depth knowledge of Flight Time Limitations, understanding of the Airline Operations domain, needs and pain points

• Hold in-depth knowledge of the workflow in Crew Resources & Operations Analytics and how pairing and rostering solutions impact the crew planning, rostering and day-of-operations

• Strong software development skills, especially in Python and Jeppesen Rave.

• Strong numerical, analytical and planning skills; good computing and statistical ability

• Project management skills and usage of PM tools (such as JIRA)

• Ability to work under pressure and work well in a team environment

Application Deadline: 21 Jul 2025

Personal & Application Information

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.

Destination Hospitality Management

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Job Description

Scoozi Pizza, a leading name in authentic Italian pizza with a growing footprint across Thailand, is looking for a passionate and driven Regional Manager to join our team. This role is ideal for a dynamic leader with strong experience managing multi-store restaurant operations, preferably within the pizza or casual dining sector.

Key Responsibilities

• Lead, manage, and oversee the daily operations of multiple Scoozi Pizza outlets across Thailand.

• Ensure operational excellence, consistent quality, and outstanding customer service.

• Drive sales performance and profitability, ensuring all stores meet or exceed targets.

• Develop and implement strategic initiatives to optimize operations and expand market presence.

• Train, mentor, and develop Store Managers and their teams.

• Monitor and control food costs, labor costs, and other key financial metrics.

• Ensure compliance with company policies, food safety, and hygiene standards.

• Collaborate with cross-functional teams including Marketing, Supply Chain, and R&D to support brand growth.

• Play a key role in new store openings and operational setup.

Qualifications

• Minimum 5 years of multi-unit management experience, preferably in pizza chains or fast-casual dining.

• Strong leadership, coaching, and people management skills.

• Proven ability to drive sales, control costs, and improve operational performance.

• Solid understanding of P&L management and budget control.

• Experience in SOP development, food safety, and quality assurance.

• Hands-on, proactive, and results-driven approach.

• Thai nationality, with good command of English.

• Willing to travel regularly to store locations.

ONYX Hospitality Group

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Job Description

Marriott International

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Job Description

Vespa Adventures

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Job Description

🌟 Superstar Branch Manager Wanted in Chiang Mai! 🌟

Are you a sales expert with a passion for driving growth and creating unforgettable experiences? Vespa Adventures is looking for a Branch Manager with strong sales capabilities to lead our team in Chiang Mai! 🛵✨

💼 Why This Role Rocks:

Lead an iconic, globally recognized brand in one of Thailand’s most vibrant cities.

Use your sales expertise to grow our business and deliver outstanding results.

Work in a dynamic, fun environment where your leadership will shine.

🎯 What We’re Looking For:

We need a sales powerhouse who can:

Drive revenue growth and consistently achieve targets.

Build and maintain strong partnerships to expand our presence in the market.

Lead with energy and enthusiasm, inspiring a team to excel.

🙌 Who You Are:

An experienced sales leader with a proven track record in sales and business development.

Background in hospitality, tourism, or a related field is a plus.

Results-driven, proactive, and passionate about delivering exceptional customer experiences.

🚀 Why Join Vespa Adventures?

We create premium, unforgettable travel experiences. As our Branch Manager, you’ll have the chance to lead a thriving business, innovate, and make a real impact.

📩 Ready to Apply?

Send your CV to vietphuong@vespaadventures.com and a quick note about how your sales expertise and leadership make you the perfect fit for this role. Let’s ride toward success together!

Tag your friends or anyone you know who fits this description. Let’s create something amazing in Chiang Mai! 🛵

TCC Land Commericial Co., Ltd.

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Job Description

The Head of Hotel Operations at the corporate level is a senior leadership role responsible for overseeing the overall performance, efficiency, and strategic direction of multiple hotel properties within a hospitality group or chain. This role ensures that all hotels under the brand comply with company standards, deliver exceptional guest experiences, and achieve financial and operational targets.

Key Responsibilities:

1. Strategic Leadership & Business Growth

·        Develop and implement corporate-wide operational strategies to enhance profitability and brand consistency.

·        Identify market trends and opportunities for expansion or improvement.

·        Work with the executive team to set long-term goals for the hotel portfolio.

2. Operational Excellence & Standardization

·        Ensure all hotels adhere to brand standards, SOPs (Standard Operating Procedures), and service quality benchmarks.

·        Oversee day-to-day operations across multiple properties, ensuring efficiency and guest satisfaction.

·        Implement best practices in revenue management, cost control, and operational workflows.

3. Financial Performance & Budgeting

·        Monitor P&L (Profit & Loss) statements, budgets, and financial performance of all hotels.

·        Drive revenue optimization strategies (ADR, RevPAR, occupancy rates).

·        Control operational costs while maintaining service quality.

4.   Guest Experience & Quality Assurance

·        Ensure consistent delivery of high-quality guest experiences across all properties.

·        Address escalated guest complaints and service recovery at a corporate level.

·        Implement customer feedback systems and improvement initiatives.

5.   Team Leadership & Talent Development

·        Lead, mentor, and support General Managers and property-level leadership teams.

·        Oversee corporate training programs to ensure staff competency and brand alignment.

·        Foster a culture of excellence, accountability, and employee engagement.

6.   Compliance & Risk Management

·        Ensure compliance with legal, safety, and regulatory standards (health, safety, labor laws, etc.).

·        Mitigate operational risks and crisis management (e.g., emergencies, reputational risks).

·        Work with legal and HR teams on corporate policies.

7. Technology & Innovation

·        Evaluate and implement new hospitality technologies (PMS, CRM, automation tools).

·        Drive digital transformation to enhance operational efficiency and guest engagement.

8. Stakeholder & Vendor Management

·        Liaise with owners, investors, and franchise partners to align on business objectives.

·        Negotiate with suppliers and vendors for corporate-wide contracts.

Skills & Qualifications

Experience     

• 10+ years in hotel operations, including multi-property management

Leadership

• Strong decision-making and team management skills.

Financial Acumen

• Expertise in budgeting, forecasting, and revenue management.

Customer-Centric Mindset

• Passion for delivering exceptional guest experiences.

Analytical & Strategic Thinking

• Ability to interpret data and drive performance improvements.

Communication & Negotiation

• Effective in dealing with stakeholders at all levels.

The Sunset Beach Resort & Spa

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Job Description

Fluent in English, and have a proven background in managing hotels of similar size and style.

1. Oversee daily operations of the hotel and ensure a high standard of service and guest satisfaction.

2. Manage, train, and supervise hotel staff, ensuring smooth personnel operations.

3. Lead the sales strategy, monitor expenses, and implement cost control to ensure the hotel

reaches profitability within a year.

Requirements:

- Candidates have full working rights for Thailand.

- Proven experience in hotel management

- Strong leadership and communication skills

- Good command of English

Compensation and Benefits:

- Salary: 100,000 THB/month (negotiable based on experience)

- Free accommodation provided

- Car rental included

Cathay Pacific Airways Ltd

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Job Description

Reports to: Crew Optimisation Manager

Department: Information Technology (IMT)

Operations Planning (OPN) drives the growth and strategies of Cathay’s airline operations. We plan holistically for our flight operations, engineering, service delivery and the airline’s service subsidiaries, while ensuring our airline operations remain both commercially profitable and operationally reliable.
 
Within OPN, the Operations Performance & Optimisation team targets establishing capabilities to optimise operations planning and delivery, ultimately driving holistic operational performance.

In the Jeppesen Crew Pairing (JCP) and Jeppesen Crew Rostering (JCR) environment, the RAVE & Optimisation Manager will lead and provide direction and support for the team of RAVE programmers in Crew Resources, to ensure that the team is optimally proficient and able to drive change.

This role will develop strategies to enhance Cathay Pacific’s crew scheduling optimisation capabilities, improving crew productivity, satisfaction, and reducing costs, while working closely with the Crew Optimisation Manager and the broader delivery team.

Key Responsibilities

• Review, recommend and develop JCP/JCR system changes that would be beneficial for crew scheduling optimisation and which would improve productivity

• Co-ordinate cross-functional teams to drive new business initiatives, including support in crew management system development and enhancements, while initiating any required business process changes

• Act as focal point, in discussions with Crew Scheduling business teams and vendor product teams regarding core changes and/or new features that would benefit Cathay Pacific’s operation

• Lead a team of RAVE Optimisation Analysts: manage day-to-day tasks, build in-house expertise, develop knowledge and know-how regarding RAVE coding, optimisation, calibration/tuning and analytics

• Hands-on development/testing of key system enhancements to align Pairing & Rostering solutions with evolving crewing restrictions and requirements.

• Optimisation calibration/ tuning, Scenario Modelling, studies, and what-if requested by the business

• Work with the team on BAM (Boeing Alertness Model) modelling and tuning

Requirements

• Degree holder in the discipline of mathematics, technology or a related area preferred

• Hold in-depth knowledge of Flight Time Limitations

• Hold in-depth understanding of the Airline Operations domain, needs and pain points

• Hold in-depth knowledge of the workflow in Crew Resources & Operations Analytics and how pairing and rostering solutions impact the crew planning, rostering and day-of-operations

• Strong software development skills, especially in Python and Jeppesen Rave.

• Strong numerical, analytical and planning skills; good computing and statistical ability

• Strong communication, interpersonal and time management skills.

• Project management skills and usage of PM tools (such as JIRA).

• Ability to work under pressure and work well in a team environment.

• Knowledge of Fatigue Risk Management

• Solid experience in tuning and development of Jeppesen crewing products.

• Demonstrated experience in the development and implementation of Jeppesen crew planning systems or relevant optimisation systems

• Experience in conceptualising creative solutions/ideas, as well as documenting and presenting them for senior management buy-in

• Ability to present complex information in a simple and easily understandable way

Application Deadline: 11 Jul 2025

Personal & Application Information

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.