Filter by Department:
Filter by Country:
Page 11 of 18 in All Hotel Management Jobs
![]() |
Assistant Hotel Accountant |
Featured |
| Settha Palace Hotel | Laos - Vientiane | |
The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.
For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.
This challenging full time hands-on position is for you if you:
Position reports to the General Manager.
We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.
For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.
The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.
Assistant Manager |
8-Mar-2025 | |
| Blu Jaz Pte Ltd | 50537 | - East Region | |
Assistant restaurant managers oversee and support the operations at dining establishments to ensure profitability and an enjoyable dining experience. These professionals work in conjunction with restaurant managers.
* Opening and closing of the restaurant.
* Recruiting, induction and menoring new staff members.
* Scheduling shifts and assigning tables to waitstaff.
* Resolving customer's questions and grievances in a professional manner.
* Conducting payroll activities in an accurate and timely manner.
* Ensuring that the restaurant adheres to pertinent health and safety regulations.
* Purchasing new ingredients, kitchen utensils and equipments as stock is damaged or depleted.
* Sourcing better deals on all resources and equipments that warrant replacing or replenishing.
* Recording income, expenses and ensuring cash registers are balanced.
![]() |
Resident Manager - Grande Centre Point Hotels |
8-Mar-2025 |
| LH Mall & Hotel Co., Ltd. | 52117 | - Sathon, Bangkok | |
Work location : GRANDE CENTRE POINT LUMPHINI
About the Company
Grande Centre Point Hotels
One of Thailand’s premier hotel brand offers guests a true taste of Thailand through grande hospitality and practical functionality. Its unique designs reflect the different aspects of the kingdom’s rich culture and heritage. Our “Grande Your Stay” denotes grandeur as well of commitment in terms of space luxury, functional simplicity, and dedicated services. We strive to create a lasting memory for guests who choose to stay with us.
About the Role
The Resident Manager is responsible for overseeing all aspects of hotel operations, ensuring exceptional guest experiences, and maintaining efficient and effective day-to-day management of the property. As the second-in-command to the General Manager, this role focuses on operational excellence, staff performance, and profitability while upholding brand standards.
Responsibilities
Education & Experience
Knowledge
Skills
Attributes
Creative Director |
8-Mar-2025 | |
| This is an IT support group | 50509 | - Singapore | |
Job Description
• Manage a team of designers
• Support creative strategies and develop holistic integrated campaign concepts as a team
• Be part of the storytelling team who can translate creative to different types of interactive experiences, and articulate via visualization.
• Constantly benchmark against the competition to stay ahead in terms of experimenting with new ways of audience engagement
• Stay in tune with current trends & Creative capabilities while keeping up with online media communication
• Formulate creative concepts to support event pitches
• Work closely with the Event Management Team from initial concept to final execution
• Involve in strategic planning on company Brand & Marketing efforts
![]() |
Division Manager |
7-Mar-2025 |
| Success Human Resource Centre Pte Ltd | 50485 | - Ang Mo Kio, North-East Region | |
The Division Manager will play a key role in driving the division’s growth and operational excellence. This individual will be responsible for overseeing the development and execution of the division’s strategy, with a primary focus on expanding our product offerings, improving cost and quality control, enhancing our brand image, and leading efforts to increase sales of in-house & OEM products locally and internationally. The role will also involve forging and managing partnerships to help us venture into new markets, particularly overseas.
Job Responsibilities:
Product/Turnkey Solutions:
Production and Cost/Quality Control:
Product Integration & Sales:
International Market Expansion:
Team Leadership and Development:
Period:
Location:
Working hours:
Salary:
Job Requirements:
Interested applicants, kindly email your detailed resume (MS Word format is preferred):
joan@successhrc.com.sg (Reg No: R1332758)
Please ensure that applications sent through email are no bigger than 1Mb.
We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.
Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914
T: 6337 3183 | W: www.successhrc.com.sg
![]() |
Assistant Manager x 3 |
7-Mar-2025 |
| ALWAYSHIRED PTE. LTD. | 50480 | - Central Region | |
Benefits:
Job Scope:
Requirements:
Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.
We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.
AlwaysHired Pte Ltd
EA Licence: 24C2293
EA Personnel Reg No: R25127856
Hotel/ House Manager (Base: SG, Private Property) |
7-Mar-2025 | |
| Private Advertiser | 50482 | - Central Region | |
This position plays a pivotal role in coordinating a team of specialists (colleagues and external vendors) to provide best-in-class service standards to a group of ultra-high-networth individuals.
Housekeeping
Culinary/ Meal-Planning
Vendor Management
Events/ Activities Planning & Execution
Job Requirements:
Other Information:
![]() |
Executive / Assistant Manager, Corporate Development |
7-Mar-2025 |
| Sentosa Development Corporation & Subsidiaries | 50490 | - Central Region | |
Overall Job Purpose:
To undertake the following duties:
Enterprise Risk Management
Policy Review and Analysis:
Job Requirements
We regret only shortlisted candidates will be notified.
Hotel Manager |
7-Mar-2025 | |
| Sotogrande Hotel and Resort Group | 50452 | - Davao del Sur, Davao | |
About the role
Join Sotogrande Davao Hotel as Hotel Manager. In this key role, you will be responsible for overseeing all aspects of hotel operations to ensure a seamless and exceptional guest experience. This is a full-time position based in Davao del Sur Davao.
What you'll be doing
What we're looking for
![]() |
Service Staff / Assistant Manager [Japanese Speaking] |
7-Mar-2025 |
| Good Job Creations (Singapore) Pte Ltd | 50489 | - East Region | |
[Job ID: 947513]
Responsibilities
![]() |
Resort Manager |
7-Mar-2025 |
| BRICKS REVOLUTION COMPANY LIMITED | 52118 | - Hua Hin, Prachuap Khiri Khan | |
Job Title: Resort Manager
📍 Location: Hua Hin, Thailand (Candidates must be based in Hua Hin or willing to relocate)
📌 Employment Type: Full-time
Salary: THB 60,000 - THB 70,000
About Us:
Aviyana Hua Hin is a five-star beachfront resort specializing in long stays, corporate gatherings, and destination weddings. With 115 rooms, multiple restaurants, and exceptional hospitality, we offer a modern and immersive experience for both leisure and business travelers.
Job Summary:
We are seeking an experienced and dynamic Resort Manager to oversee the daily operations of Aviyana Hua Hin. This role requires a strong leader who can seamlessly manage banqueting, corporate events, weddings, and individual (FIT) guest experiences. The ideal candidate will be passionate about hospitality, have exceptional organizational skills, and be able to lead a team in delivering outstanding service.
Key Responsibilities:
- Resort Operations & Guest Experience
- Oversee all aspects of resort operations, ensuring high service standards across accommodations, dining, and guest experiences.
- Maintain a strong presence throughout the property, engaging with guests and ensuring seamless service.
- Lead the team to deliver personalized hospitality for individual travelers (FIT guests), ensuring a luxury experience.
- Monitor guest feedback and implement improvements to enhance satisfaction.
Event & Banqueting Management
- Oversee the planning and execution of corporate events, conferences, and large-scale banquets.
- Work closely with the sales and events teams to ensure seamless coordination for weddings and MICE (Meetings, Incentives, Conferences, and Exhibitions).
- Ensure event setups, catering, and guest experiences meet Aviyana’s five-star standards.
Team Leadership & Development
- Lead and mentor department heads and staff, fostering a culture of excellence and teamwork.
- Conduct regular staff training to enhance service quality and operational efficiency.
- Maintain strong communication between departments, ensuring smooth collaboration across all functions.
Financial & Revenue Management
- Work with the finance and sales teams to manage budgets, control costs, and drive revenue growth.
- Ensure optimal room occupancy, food & beverage revenue, and event profitability.
- Identify new business opportunities to enhance the resort’s market position.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 2 years of experience in a senior hotel/resort management role, preferably in a luxury property.
- Strong background in banqueting, corporate events, and wedding management.
- Proven leadership skills with the ability to manage diverse teams and multitask efficiently.
- Excellent communication and interpersonal skills.
- Strong financial acumen with experience in budgeting and revenue management.
Fluency in English and Thai is required.
![]() |
Hotel Manager (Pattaya) - Salary up to 100K! (Ref. 55233) |
6-Mar-2025 |
| PASONA RECRUITMENT (THAILAND) CO., LTD. | 52115 | - Bang Lamung, Chon Buri | |
Basic Information
Benefits
Job Description
Requirement
Family Manager |
6-Mar-2025 | |
| SHENGTANG UNITED PTE. LTD. | 50440 | - Central Region | |
Job Summary
The Family Manager is responsible for overseeing and coordinating all aspects of household management, ensuring smooth day-to-day activities, supervising household staff, and maintaining the highest standards of organization and service. This role requires strong leadership, attention to detail, and the ability to handle multiple responsibilities efficiently.
Key Responsibilities
Ensure the home is well-maintained and secure.
Oversee home organization, cleanliness, and inventory of household supplies.
Manage home improvement projects and coordinate with service providers.
Train and supervise household staff (e.g., housekeepers, chefs, drivers, security personnel, nannies).
Create staff schedules and assign responsibilities to ensure efficiency.
Monitor performance and provide feedback or training as needed.
Manage family members’ schedules, including appointments, school activities, and travel plans.
Plan and coordinate family events, vacations, and celebrations.
Handle personal errands for family members.
Manage payments for utilities, services, and household staff salaries.
Track and report expenses to family members.
Plan and book travel arrangements for the family.
Arrange transportation, including car services and flights.
Coordinate with schools, medical professionals, and other institutions as needed.
Requirements:
Bachelor’s degree in hospitality, business Administration, or a related field (preferred).
Minimum 5+ years of experience in private household management, estate management, or luxury hospitality.
Experience managing household staff and working in high-net-worth families.
Strong leadership and organizational skills.
Excellent communication and interpersonal abilities.
Problem-solving and decision-making capabilities.
![]() |
Assistant Manager, Butler Service |
6-Mar-2025 |
| Marina Bay Sands Pte Ltd | 50415 | - Central Region | |
Job Responsibilities
Operational Related
Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.
Loss Prevention Manager |
6-Mar-2025 | |
| Ovolo Hotels | 50355 | - Indonesia | |
Founded in 2010, we’re an independently owned and operated lifestyle brand with hotels & restaurants across Hong Kong, Australia, and Indonesia. Over the years we’ve grown exponentially, both in size and confidence. But our attitude towards our guests and our passion for what Ovolo stands for remains as strong as ever. We’ve never been afraid to be ourselves, to zig when the others zag, to be creative and spontaneous, and to stand out from the crowd. It’s what we’re famous for. It’s what we love.
Our mission is to share happiness. With bright eyes and even brighter minds, we create the kind of good vibrations that carry far and wide. Across continents and overseas. Throughout hotel lobbies, and beyond. It’s everywhere you look. Places filled with a special kind of sparkle that keeps people coming back for more.
And want to know what makes Ovolo more special, more unique, and more original than all the rest? Our people. Just the way they are. At Ovolo, we want you to be yourself. It’s what keeps us from swimming in the ‘sea of sameness. That’s why here we’ve ditched the tired old ‘corporate scripts’ and empowered our people to speak from the heart. Characters and mavericks, come one, come all. We’re after you with all your you-ness.
What you'll get...
At Ovolo Hotels we move fast, have fun, and redefine what a lifestyle hotel can be. Our fresh ideas are taking the world of hospitality by storm and redefining what a lifestyle hotel can be as we expand across Hong Kong, Australia and beyond. Something special is going on here – this is your opportunity to be part of it from the very beginning…
The Gig
About You
BUTTON for this sought-after role! And Check out www.ovolohotels.com today with what drives you and why you are a shiny happy person.
![]() |
Director for Butler Services |
6-Mar-2025 |
| Newport World Resorts | 50391 | - Pasay City, Metro Manila | |
JOB SUMMARY
The Director for Butler Services is responsible for overseeing and elevating the Butler Service across the property. Leading an elite team of Butlers dedicated to delivering bespoke , world class experiences for VIP’s High Rollers and guests. This role is at the forefront of curating unforgettable moments for the resort’s most discerning guests that there is always something to discover in NWR. They also ensure that every aspect of the Butler Service operation has a seamless blend of discretion, sophistication and excellence. Innovating service delivery, anticipating guest needs and beyond while setting new benchmarks for luxury hospitality.
RESPONSIBILITIES
Guest Services & Relationship Management:
Operations & Maintenance Management:
Revenue & Marketing Strategy:
Financial Oversight & Budget Management:
Human Resources & Staff Development:
Leadership & Coordination:
QUALIFICATIONS
Assistant Cruise Director |
6-Mar-2025 | |
| Royal caribbean international | 50362 | - Philippines | |
The Assistant Cruise Director is responsible to assist the Cruise Director with the overall guest activities onboard. This position will also perform artist for guests onboard. Performs at guest events, such as "White Night" and other shows or events as deemed necessary and assigned by the Cruise Director. Socializes with the guests at ideal times, cocktail hours and other functions. Works closely with the Onboard Revenue Manager to enhance the onboard revenue and communication strategies.
Vice President of Commercial Operations - Singapore - NTU (Nanyang Technology |
6-Mar-2025 | |
| PSA INTERNATIONAL PTE LTD | 50382 | - Singapore | |
Vice President of Commercial Operations - Singapore - NTU (Nanyang Technology University- Main Office-HR)
2 days ago
Job title: General Manager, HospitalityWe are seeking an experienced and dynamic General Manager to lead our hospitality unit. The ideal candidate will have a proven track record in managing hospitality assets, enhancing customer experiences, and driving profitability.
ResponsibilitiesService Manager |
6-Mar-2025 | |
| WILD CHEESE PTE. LTD. | 50403 | - Singapore | |
We are looking for an experienced food service manager to join our team. The food service manager’s responsibilities will include ensuring that all meals are properly portioned and presented and resolving customer complaints. You should also be able to expedite service during busy periods by assisting in serving customers and processing payments.
To be successful as a food service manager, you should be detail-oriented and knowledgeable about food health and safety regulations. Ultimately, an exceptional food service manager should be able to multitask as well as demonstrate excellent leadership, problem-solving, and customer service skills.
Food Service Manager Responsibilities:Property Manager Assistant |
6-Mar-2025 | |
| Bed and Breakfast Extra Indonesia | 50385 | - West Jakarta, Jakarta | |
Job Title: Property Manager Assistant - Internship
Company: BNBExtra
Location: Hybrid (West Jakarta)
Hours: 8 Hours.
Language: C1 English Proficiency or Better.
Position Summary:
BNBExtra is seeking an organized and motivated Property Manager Assistant to support our Property Manager in the daily operations of our properties. This internship offers hands-on experience in the property and hospitality industry, perfect for those eager to learn and gain practical skills.
Key Responsibilities:
Qualifications:
Benefits:
How to Apply:
If you're passionate about this role, we’d love to hear from you. Please apply directly through our this job listing.
BNBExtra is committed to creating a diverse and inclusive workplace and is proud to be an equal opportunity employer.
![]() |
Assistant Manager, Premium Services |
5-Mar-2025 |
| Marina Bay Sands Pte Ltd | 50333 | - Central Region | |
Job Responsibilities
Operational Related
Job Requirements
Education & Certification
Experience
Other Prerequisites
Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.
![]() |
Club Manager |
5-Mar-2025 |
| Orchard Hotel Singapore | 50348 | - Central Region | |
Assistant Club Manager
Reporting to the Front Office Manager, the incumbent shall be responsible to: -
Requirements
Tea House Manager |
5-Mar-2025 | |
| Golden Bay Fresh Landholdings, Inc. | 50319 | - Pasay City, Metro Manila | |
Duties and Responsibilities:
· Creates and implements sales strategies and profit plans that align with budgetary objectives.
· Ensures that stores consistently maintain the highest level of customer service.
· Maintains and effectively uses financial reporting tools on a daily, weekly, quarterly, and annual basis.
· Manages all cash handling operations, and is proficient in performing all Point-of-Sale duties and both front and back-of-house tasks, including opening and closing procedures.
· Ensures that all expenses remain within budget while identifying opportunities to reduce operational costs.
· Checks delivered supplies, verifies that the correct items and quantities have been received, takes inventory of existing supplies, and places orders for new stock as necessary.
· Addresses customer complaints about food quality and service, and developing strategies to retain and attract customers.
· Proposes new menu items tailored to customer preferences and feedback.
· Ensures adherence to all company drink recipes and procedures, maintaining the highest quality and consistent product standards, while ensuring compliance with food safety regulations.
· Generates reports and presents information to senior management.
· Identifies staffing needs, conducting interviews, and selecting qualified candidates.
· Develops comprehensive training programs to ensure staff members understand their roles and responsibilities, as well as company policies and procedures.
· Provides ongoing support and mentorship to staff, monitoring their performance, and addressing any issues that arise.
· Ensures a motivated and efficient team through regular feedback, evaluations, and professional development opportunities.
Experience and Skills:
· Proven track record of working in a food and beverage establishment, such as a restaurant, café, or tea house, demonstrating a thorough understanding of operations.
· Prior experience in a managerial or supervisory role, showcasing skills in leading and motivating a team, managing staff schedules, and handling customer complaints.
· Experience in managing budgets, controlling costs, and maximizing profitability through effective financial management.
· Ability to adapt to changing situations and handle unexpected challenges with ease.
· Strong problem-solving skills and the ability to make quick, effective decisions under pressure.
· Excellent communication skills to interact with staff, customers, and suppliers effectively.
Education:
Job Type: Full-time
Pay: Php30,000.00 - Php45,000.00 per month
Schedule:
Supplemental Pay:
Work Location: In person
Manager |
4-Mar-2025 | |
| Lovely Kahael's Pawnshop INc. | 50242 | - Olongapo City, Zambales | |
![]() |
House Manager |
4-Mar-2025 |
| Cadmus Resources | 50267 | - Orchard, Central Region | |
• Regional Exposure
• Annual Bonus
• Competitive Salary and Benefits
Roles & Responsibilities:
• Overseeing and coordinating domestic staff, including maids, gardeners, and vendors.
• Managing daily household tasks, schedules, and routines to ensure a well-organized and efficient home.
• Managing household repairs, renovations, and maintenance schedules.
• Offer attentive service to homeowners and guests, including travel arrangements, errands, and special requests.
• Assisting in organizing and hosting events, including managing guest lists, catering, and entertainment.
• Maintaining the strict confidentiality and privacy of the household and its occupants
• Ensure prompt responses to messages or calls and provide timely updates on assigned responsibilities.
Requirements:
• Diploma or degree in Hotel Management or equivalent.
• A minimum of 5 years of experience in hotel management or equivalent
• Candidates with cabin crew or hotel butler backgrounds will be considered
• Experience working at VIP’s residence has an advantage
• English speaking requires communicating with people of different nationality
• Efficient, discrete, flexible, self-motivated, organized, proactive, and a good communicator.
• Efficient, discreet, flexible, self-motivated, organized, proactive, and an excellent communicator capable of remaining calm under pressure and managing any unforeseen situation.
• Willingness to work flexible hours or even on weekends
• Willing to travel overseas
• Meticulous attention to detail and strong organizational abilities
To apply, please submit your detailed CV with the following details for faster processing:
• Reason for leaving
• Expected salary
• Earliest availability date
We regret that only short-listed candidates will be contacted shortly.
EA Reg Number: R21102916
EA License Number: 05C3447
![]() |
Customer Relationship Manager, Online Gaming |
4-Mar-2025 |
| Solaire Resort & Casino | 50251 | - Paranaque City, Metro Manila | |
SOLAIRE RESORT ENTERTAINMENT CITY
POSITION SUMMARY
The Customer Relationship Manager (CRM) for Online Gaming is responsible for developing and maintaining strong relationships with high-value players to enhance loyalty, engagement, and lifetime value. This role ensures a seamless and personalized gaming experience for VIP customers by overseeing player support strategies, engagement initiatives, and service delivery. The CRM supervises the VIP Support Executive Representatives, providing guidance, performance monitoring, and coaching to maintain top-tier customer service standards. They analyze player behavior, feedback, and service metrics to develop tailored retention strategies, promotional offers, and proactive solutions to player concerns. Additionally, the CRM collaborates with key departments to optimize VIP service offerings, ensure compliance with gaming regulations, and drive continuous improvements in customer experience.
JOB RESPONSIBILITIES
QUALIFICATION AND REQUIREMENTS
![]() |
Hotel Manager |
4-Mar-2025 |
| DMCI Homes Property Management Corp. | 50248 | - San Juan, Batangas | |
DMCI PDI Hotels, Inc., a subsidiary of DMCI Homes, is looking for a Hotel Manager for our newest leisure development in San Juan City, Batangas!
JOB RESPONSIBILITIES
JOB QUALIFICATIONS
STALL MANAGER |
3-Mar-2025 | |
| DAO XIANG CLAYPOT PTE. LTD. | 50177 | - Singapore | |
1. Ensuring company policies are followed.Maintaining an overall management style that follows company best practices.
2. Optimizing profits by controlling costs.
3. Hiring, training and developing new employees. Organizing employee schedule. Preparing and presenting employee reviews.
4. Assisting customers whenever necessary,resolving customer issues to their overall satisfaction. ensuring a consistent standard of customer service.
5. Overseeing retail inventory. Maintaining stores to standards, Ensuring product quality and availability.
6. Providing leadership and direction to all employees. Motivating employees and ensuring a focus on the mission.
![]() |
Assistant Manager |
2-Mar-2025 |
| Wildfire Burgers | 50163 | - Central Region | |
About the role
We are seeking an experienced and driven Assistant Manager to join our dynamic team at Wildfire Burgers in the Central Region. As our Assistant Manager, you will play a crucial role in overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service and driving business growth. This full-time role offers the opportunity to develop your leadership skills and contribute to the ongoing success of our brand.
What you'll be doing
What we're looking for
What we offer
At Wildfire Burgers, we are committed to providing our employees with a competitive benefits package and a supportive work environment. Some of the key benefits include:
About us
Join the Wildfire Burgers family and be part of the hottest team in town! Wildfire Burgers is known for our high-quality mouthwatering burgers, craft beers, and friendly service. As we continue to expand our presence in the Central Region, we are looking for passionate individuals to join our team and contribute to our ongoing success.
If you're excited about the prospect of joining our dynamic team as our next Assistant Manager, please apply now!
How to apply
DIVISION MANAGER A |
2-Mar-2025 | |
| CABANATUAN CITY WATER DISTRICT | 50155 | - Ilocos Region | |
DIVISION MANAGER A in Ilocos
For full job description please see PDF file on Civil Service Commission site by clicking on this job ad. To apply, please kindly follow the procedure described in the PDF file.
Cluster General Manager (Manila) |
2-Mar-2025 | |
| OYO Technology and Hospitality Philippines Inc | 50151 | - Manila City, Metro Manila | |
Position: Cluster General Manager
Overview
The Cluster General Manager is responsible for ensuring the smooth operation and profitability of OYO’s self-operated businesses within Metro Manila – 1 Sunday Brand and 4 smaller hotels. This role requires a hands-on approach to guest experience management, revenue optimization, cost control, and compliance with operational standards.
Duties and Responsibilities
Includes but are not limited to:
Property Management & Guest Experience
● Conduct regular site visits to SOB properties.
● Oversee guest experience management to ensure high levels of satisfaction.
● Hire and train staff members in key operational areas, including:
○ OYO Operating System (OS)
○ Front Office Standardization
○ Check-In and Check-Out Processes
○ Guest Experience Management
○ Housekeeping Standards
● Audit room and service quality, addressing areas for improvement with staff immediately.
● Monitor guest reviews and take corrective actions to improve OTA ratings. Address all negative feedback promptly.
● Ensure OTA listings accurately reflect the actual status of the property, with no discrepancies in amenities, facilities, or hotel descriptions.
● Resolve property-related issues that may impact the guest experience.
______________________________________________________________________________
Revenue Management
● Audit all transactions and implement measures to prevent revenue leakage.
● Analyze trends and investigate irregularities, such as sudden price drops, increased cancellations, or no-shows, and deploy corrective actions.
● Identify additional revenue streams to enhance hotel performance, such as:
○ Subleasing restaurants and parking spaces
○ Optimizing commercial space usage
● Collaborate with the Demand Manager to increase offline demand.
● Resolve room blockings the soonest by immediately resolving room issues.
● Develop strategies to minimize operational expenses, such as:
○ Reducing electricity and laundry costs
○ Sourcing cost-effective suppliers for hotel essentials
______________________________________________________________________________
Supplies & Accounting
● Track inventory and control stock levels for guest amenities, linens, and cleaning materials, ensuring timely replenishment.
● Ensure all bills are paid on time to prevent service disruptions.
● Monitor and audit all cash collections, ensuring immediate and accurate remittance.
● Track all expenses per SOB and complete the Profit & Loss (P&L) statement by the first week of the following month. Work closely with the Finance Manager on P&L-related matters.
● Collaborate with the Reconciliation Manager to prevent discrepancies in collections and remittances.
---
Qualifications
● Minimum of two years of experience as a General Manager or Property Manager in a 3- to 4-star hotel.
● Proficient in creating and analyzing Profit and Loss Statements.
● Experienced in leading hotel teams, enhancing guest experience, and optimizing revenue.
● Willing to travel across multiple SOB hotel locations as needed.
● Flexible schedule, including availability on holidays and weekends.
● Highly organized, deadline-driven, and able to work efficiently under time constraints.
● Strong decision-making skills with the ability to lead and problem-solve effectively.
![]() |
Assistant Service Manager |
1-Mar-2025 |
| Luxury Careers Pte. Ltd. | 50123 | - Orchard, Central Region | |
Join an exciting new luxury café venture in Singapore! We seek a passionate Assistant Service Manager to oversee daily operations, deliver exceptional customer service, and maintain the highest standards of hygiene, professionalism, and product quality.
Key Responsibilities:
Key Requirements:
If you’re interested in this opportunity, please send your resume in MS Word format to sherting.neo@luxury-careers.com.
EA Personnel : R24124899
EA Licence : 22C1376
Advertising Manager |
1-Mar-2025 | |
| THE ANDHRA CURRY PTE. LTD. | 50113 | - Singapore | |
The Restaurant Captain is responsible for ensuring exceptional customer service and smooth day-to-day operations within the restaurant. As a key team member, the Captain oversees waitstaff, coordinates with the kitchen, and ensures that customers receive a high-quality dining experience. They manage guest needs, handle reservations, supervise table service, and ensure that the restaurant meets high standards of hospitality and service efficiency.
Key Responsibilities:![]() |
Villa Manager for Luxury Home |
28-Feb-2025 |
| EV Ventures Co. Ltd. | 50148 | - Bangkok | |
Summary:
We are seeking an experienced and highly capable Villa Manager to oversee the day-to-day operations of a family villa in Bangkok. This senior role requires a proactive, service-oriented individual with excellent management and problem-solving skills.
The ideal candidate will combine managerial expertise with hands-on execution skills, ensuring the highest standards of care and service for the family. This role offers an opportunity to work in a dynamic environment, managing a complex household while providing essential support to family members.
Key Responsibilities:
Qualifications:
Personal Qualities:
This is a full time position in Bangkok
Visa sponsorship available for expats
Apply Now:
If you are highly motivated and believe you possess the skills and experience necessary to succeed in this role, we encourage you to apply.
Manager |
28-Feb-2025 | |
| CULTURE ENTERTAINMENT PTE. LTD. | 50069 | - Orchard, Central Region | |
1. Supervising and Managing: Supervises the customer service team, ensuring high standards of service and compliance with company standards.
2. Collaboration with HR: Works with HR to recruit, interview, select, hire, and employ an appropriate number of employees.
3. Overseeing Operations: Manages employees, handles customer complaints
4. Employee Training: Coordinates training, work schedules, and task delegation.
5. Customer Satisfaction: Ensures customer satisfaction at all times.
Loyalty Manager25034567 |
28-Feb-2025 | |
| W SINGAPORE SENTOSA COVE | 50102 | - Singapore | |
JOB SUMMARY
Loyalty Manager is responsible for recognition and engagement of our most valuable Elite members through delivery of the highest quality member stay experience. He/she manages and coordinates all aspects of Elite members’ journey: from pre-arrival and arrival experience all the way to the follow up through post-stay feedback mechanisms. He/she directs, implements and evaluates quality of products and services provided to Elite members and partners with Loyalty Head Connector and Connector Team to make certain that there is an effective communication and delivery of Elite benefits program. He/she is also responsible for managing part of the Loyalty Operations department.
CANDIDATE PROFILE
Education and Experience
• 2-year degree from an accredited university in Hospitality, Business Administration, or related major; 2 years’ experience in loyalty/guest relations/guest recognition or related professional area.
OR
• 4-year degree from an accredited university in Hospitality, Business Administration, or related major; no work experience required.
CORE WORK ACTIVITIES
Supporting Marriott Loyalty Program
• Leads and mentors other team members on Marriott’s Bonvoy Loyalty Program.
• Maintains complete knowledge of all Elite Member Benefits, Terms and Conditions.
• Adjusts Elite Member status when necessary according to established guidelines.
• Partners with Head Connector to update, appoint and activate connector team on property.
• Attends Loyalty and Connector meetings and webinars to continue professional development and learn about new enhancements and promotions of the Marriott’s Bonvoy Loyalty Program.
• Promotes positive relations with Elite members by anticipating their needs and promptly responding to them.
• Monitors, responds and routes Elite members’ comments to the appropriate department when necessary.
Maintaining Elite Appreciation, Guest Services and Front Desk Goals
• Coordinates day-to-day operations, ensuring the quality, standards and meeting the expectations of the Elite, Cobalt and redemption stay members on a daily basis.
• Develops specific goals and plans to prioritize, organize, and accomplish work.
• Supports handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• Assists with energy conservation efforts by monitoring compliance during property tours.
Providing Exceptional Elite, Cobalt and redemption stay members Service and Property Operations Support
• Provides services that go above and beyond Elite, Cobalt and redemption stay members expectations in order to promote Elite, Cobalt and redemption stay members satisfaction and retention.
• Sets a positive example for guest relations.
• Helps employees to provide excellent customer service.
• Assists in coaching and providing feedback to associates.
• Maintains high visibility in public areas during peak times.
• Provides immediate assistance to Elite, Cobalt and redemption stay members as requested.
• Interacts with Elite, Cobalt and redemption stay members on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.
• Maintains knowledge of all hotel features and services, room types, rates special packages and promotions.
• Keeps track of daily arrivals, departures, room availability and scheduled in-house group activities.
• Maintains complete knowledge of all hotel and departmental policies and procedures.
• Monitors security of public areas of the hotel.
• Conducts pre-shift meetings to review and share information pertinent to daily business with other team members.
Leading the Team and Conducting Human Resource Activities
• Provides guidance and direction to subordinates.
• Assists as needed in the interviewing and hiring of other team members.
• Monitors effectiveness of departmental staffing guide.
• Provides training, development, professional discipline, and positive support for all employees within the department.
• Administers performance evaluations for all employees within the department.
• Facilitates departmental strategic planning meetings.
• Direct the performance of staff and follow up with coaching and guidance to praise or make corrections
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Head Butler |
27-Feb-2025 | |
| PT Accor Advantageplus | 49984 | - Kuta, Bali | |
Company Description
Nestled in the beautiful Jimbaran Bay, in Jimbaran Hijau development area, Raffles Bali is a haven of refined seclusion, perched on a hill that offers stunning views of the ocean and its secluded beach. With only 32 ocean-view villas, each featuring its own outdoor terrace and private pool, Raffles Bali stands as one of the finest resorts in Bali, showcasing mesmerizing sunsets, lush tropical gardens, and exquisite dining experiences. Guests can indulge in our signature Bali Sling at the iconic Writers Bar, enjoy a romantic dinner in The Secret Cave and Purnama Honeymoon Bale, or rejuvenate at The Sanctuary, a hillside treatment suite, or at Raffles Spa. Our Raffles Wellbeing Butlers can arrange a variety of bespoke treatments, cultural immersions, and personalized activities, to provide the ultimate experience on the Island of the Gods.
Job Description
HEAD BUTLER
As the Head Butler, you will lead and manage a team of butlers to deliver exceptional service and hospitality to guests. Your primary responsibility is to oversee the daily operations of the butler department, ensuring seamless coordination and execution of tasks. You will coach, mentor, and supervise butlers, setting high standards for guest service, etiquette, and professionalism. Additionally, you will liaise with other departments to fulfill guest requests and preferences, maintain inventory of supplies, and ensure the cleanliness and presentation of guest areas. Your leadership and attention to detail will contribute to an unforgettable guest experience.
Primary Responsibilities
General Duties
General Responsibilities
Qualifications
QUALIFICATIONS
WORK EXPERIENCE
![]() |
Condo Manager (Rivervalley) |
27-Feb-2025 |
| PRIMESTAFF MANAGEMENT SERVICES PTE LTD | 50047 | - River Valley, Central Region | |
Summary
To organize and plan the day-to-day operations of the various sites, to supervise the staff under his/her charge and to ensure that the clients are provided with a high standard of service at all times.
Undertakes any other duties assigned by management.
Responsibilities:
Requirements:
Primestaff Management Services Pte Ltd
Personnel Name: Jackie Ng
Personnel No: R22109024
EA License No: 95C5411
Hotel Manager |
27-Feb-2025 | |
| SUPERSENANG Boutique Resort | 50180 | - Tabanan, Bali | |
Kualifikasi pekerjaan:
SUPERSENANG Boutique Resort, Balian Beach
Opening Soon
Are you passionate about hospitality? Do you have a talent for making people feel welcome
and ensuring they have an unforgettable experience? If so, we have the perfect job for you!
We’re a brand-new boutique resort near the stunning Balian Beach in Bali. With 9 ocean-view lodges, a spa, gym, restaurant, and a fun pool bar, our resort is more than just a place to stay. Our mission is to create a unique, relaxed, and supersenang (super happy) atmosphere for our guests. Supersenang is a place where people enjoy to the max and leave with a smile.
We are inviting candidates to meet our challenge for the following position :
OPERATIONAL MANAGER
General Requirements :
Minimum 2 year experience in the same position
Fluent in English
Able to work under pressure
Well-groomed with a good personality
Household Manager |
26-Feb-2025 | |
| Wenet SGP Pte Ltd | 50002 | - Central Region | |
Job Responsibilities:
Job Requirements:
Head Butler |
26-Feb-2025 | |
| PT Accor Advantageplus | 49929 | - Kuta, Bali | |
Company Description
Nestled in the beautiful Jimbaran Bay, in Jimbaran Hijau development area, Raffles Bali is a haven of refined seclusion, perched on a hill that offers stunning views of the ocean and its secluded beach. With only 32 ocean-view villas, each featuring its own outdoor terrace and private pool, Raffles Bali stands as one of the finest resorts in Bali, showcasing mesmerizing sunsets, lush tropical gardens, and exquisite dining experiences. Guests can indulge in our signature Bali Sling at the iconic Writers Bar, enjoy a romantic dinner in The Secret Cave and Purnama Honeymoon Bale, or rejuvenate at The Sanctuary, a hillside treatment suite, or at Raffles Spa. Our Raffles Wellbeing Butlers can arrange a variety of bespoke treatments, cultural immersions, and personalized activities, to provide the ultimate experience on the Island of the Gods.
Job Description
HEAD BUTLER
As the Head Butler, you will lead and manage a team of butlers to deliver exceptional service and hospitality to guests. Your primary responsibility is to oversee the daily operations of the butler department, ensuring seamless coordination and execution of tasks. You will coach, mentor, and supervise butlers, setting high standards for guest service, etiquette, and professionalism. Additionally, you will liaise with other departments to fulfill guest requests and preferences, maintain inventory of supplies, and ensure the cleanliness and presentation of guest areas. Your leadership and attention to detail will contribute to an unforgettable guest experience.
Primary Responsibilities
General Duties
General Responsibilities
Qualifications
QUALIFICATIONS
WORK EXPERIENCE
Resort Manager |
26-Feb-2025 | |
| Flat Rate Inc. | 49957 | - Lipa City, Batangas | |
Hotel Manager |
25-Feb-2025 | |
| Sotogrande Hotel and Resort Group | 49897 | - Cavite City, Cavite | |
About the role
We are seeking an experienced Hotel Manager to join the Sotogrande Davao Hotel in Davao City. As the Hotel Manager, you will be responsible for overseeing all aspects of the hotel's operations, ensuring exceptional customer service and driving financial performance. This is a full-time, permanent position.
What you'll be doing
What we're looking for
What we offer
General Manager |
25-Feb-2025 | |
| Private Advertiser | 49898 | - Metro Manila | |
Job Description:
We are seeking an experienced and dynamic Franchise General Manager to lead and oversee the operations of our franchise locations. The ideal candidate will be responsible for ensuring the smooth and profitable operation of all franchise outlets, maintaining high standards of customer service, and implementing effective business strategies. This role requires strong leadership skills, a strategic mindset, and the ability to drive growth and efficiency across all locations.
Key Responsibilities:
Job Qualifications:
Join our team and play a pivotal role in driving the success and growth of our franchise operations!
Hotel Manager |
24-Feb-2025 | |
| DAHILAYAN FOREST PARK, INC | 49823 | - Manolo Fortich, Bukidnon | |
About us
Nestled in the heart of Bukidnon’s lush landscapes, Dahilayan Forest Park Resort is the country’s premier mountain park destination. Renowned for its breathtaking scenery and exciting recreational activities, the resort provides a perfect haven for families and friends to create lasting memories. At Dahilayan, we go beyond leisure, fostering strong family connections and promoting a deeper appreciation for nature. By combining exceptional hospitality with world-class facilities, we inspire a better world, one unforgettable experience at a time.
Qualifications
Key Responsibilities
Welcome Relations Manager25028563 |
22-Feb-2025 | |
| W Hotel | 49734 | - Ampang, Selangor | |
JOB SUMMARY
Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.
CANDIDATE PROFILE
Education and Experience
• High school diploma, GED or equivalent degree; 1 year experience in the guest services, front desk, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
CORE WORK ACTIVITIES
Maintaining Guest Services and Front Desk Goals
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.
Supporting Management of Front Desk Team
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and building mutual trust, respect, and cooperation among team members.
• Serving as a role model to demonstrate appropriate behaviors.
Ensuring Exceptional Customer Service
• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Responds to and handles guest problems and complaints.
• Sets a positive example for guest relations.
• Observes service behaviors of employees and provides feedback to individuals.
• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.
• Interacts with guests to obtain feedback on product quality and service levels.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Managing Projects and Policies
• Implements the customer recognition/service program, communicating and ensuring the process.
• Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
• Supervises same day selling procedures to maximize room revenue and control property occupancy.
• Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
Supporting Human Resource Activities
• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.
• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in employee progressive discipline procedures.
Additional Responsibilities
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
• Performs all duties at the Front Desk as necessary.
• Runs Front Desk shifts whenever necessary.
• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Assistant HK Manager at 10600 Chao Phraya Bangkok by Preference |
22-Feb-2025 | |
| Ascott International Management (Thailand) Co., Ltd. | 49789 | - Bangkok | |
1. Responsible for the operation of all housekeeping functions in the apartments, offices and public areas, fitness areas and back of the house.
รับผิดชอบการทำงานของแผนกแม่บ้านทั้งหมดภายในโรงแรม สำนักงาน พื้นที่ส่วนกลาง สถานที่ออกกำลังกาย และบริเวณพื้นที่อื่นๆของโรงแรม
2. Supervises, through the linen/uniform attendants the operation of the tenants- laundry, house linen and uniforms. Liaise with third party contractors for laundry services and ensure that the contract agreement is adhere at all times. Also, to alert the renewal of any expiry contract or agreement.
ดูแลการซักรีดผ้าและเครื่องแบบของลูกค้า โรงแรม และพนักงาน ติดต่อประสานงานกับผู้รับเหมาภายนอกเพื่อรับบริการซักรีดและแน่ใจว่าปฏิบัติตามข้อตกลงสัญญาตลอดเวลา นอกจากนี้แจ้งเตือนการต่ออายุสัญญาหรือข้อตกลงใดๆที่หมดอายุ
3. Ensures that all apartments, public areas, back of the house areas and their surroundings conform to the apartment standards of cleanliness, maintenance and orderliness.
แน่ใจว่าโรงแรม พื้นที่ส่วนกลาง พื้นที่อื่นและบริเวณโดยรอบเป็นไปตามมาตรฐานเรื่องความสะอาด การบำรุงรักษา และความเป็นระเบียบเรียบร้อยของโรงแรม
4. Conduct inspections for apartments and premises regularly, ensure that furnishings, facilities and equipment is cleaned, well-repaired, maintained and replaced as necessary. To inform management should there be any big shortfall of the premises maintenance and immediate action to be taken.
ตรวจสอบโรงแรมและอาคารอย่างสม่ำเสมอเพื่อให้แน่ใจว่าเครื่องเรือน สิ่งอำนวยความสะดวก และอุปกรณ์ได้รับการทำความสะอาด ซ่อมแซมบำรุงรักษา และเปลี่ยนตามความจำเป็น แจ้งให้ฝ่ายบริหารทราบถึงความจำเป็นในการบำรุงรักษาอาคารและดำเนินในทันที
5. Determines need for general cleaning, repairs and up grading; schedules such work activities in co-ordination with Engineering, Sales Department and Front Office Department.
กำหนดการทำความสะอาดทั่วไป การซ่อมแซม และการปรับปรุง; ตารางเวลาการทำงานร่วมกับฝ่ายวิศวกรรม ฝ่ายขาย และฝ่ายต้อนรับ
6. Trains the housekeeping personnel according to the procedure and standard operating procedures; conducts training, meetings to discuss problems and future, gives information and assignments, etc.
ฝึกอบรมบุคลากรตามมาตรฐานที่กำหนดไว้; ดำเนินการฝึกอบรม การประชุมเพื่อหารือเกี่ยวกับปัญหาและแผนงานในอนาคต ให้ข้อมูลและมอบหมายงาน ฯลฯ
7. Controls the adequacy of inventory of all necessary housekeeping materials, supplies and linen.
ควบคุมและตรวจสอบรายการสิ่งจำเป็น วัสดุอุปกรณ์ และผ้าเพื่อให้แน่ใจว่าเพียงพอต่อความต้องการ
8. Prepare annual linen budget based on the calculation of quantity in the current inventory against the apartment inventory.
เตรียมงบประมาณประจำปีสำหรับผ้าโดยคำนวณจากปริมาณสินค้าคงคลังและผ้าภายในแผนก
9. Ensure the proper scheduling of personnel to meet all cleaning and service requirements daily.
แน่ใจว่ามีการกำหนดตารางงานที่เหมาะสมเพื่อตอบสนองความต้องการบริการทุกวัน
10. Approve and/or prepare maintenance work order form, purchase requisition and prepare reports on tenant complaints and other inter-office matters.
อนุมัติ และ/หรือ จัดเตรียมใบสั่งงานสำหรับการบำรุงรักษา ใบขออนุมัติซื้อ และจัดเตรียมรายงานข้อร้องเรียนของผู้เช่าและภายในสำนักงาน
11. Administers Lost and Found service. Keep track and ensure that Lost and Found items are in good storage.
บริหารจัดการแผนกของหาย เก็บข้อมูลและแน่ใจว่าสิ่งของดังกล่าวถูกจัดเก็บอย่างเหมาะสม
12. Responsible for the inventory of the apartments and cleaning supplies, ordering replacement when necessary. Keep track of the housekeeping assets.
รับผิดชอบสินค้าคงคลัง และอุปกรณ์ทำความสะอาดของโรงแรม สั่งการเปลี่ยนเมื่อจำเป็น และเก็บข้อมูลทรัพย์สินของแผนก
13. Perform duties to all Supervisors and other duties as may be assigned by the management or as and when required.
ปฏิบัติหน้าที่ในฐานะผู้บังคับบัญชาและหน้าที่อื่นตามที่ได้รับมอบหมายจากฝ่ายบริหารหรือตามที่จำเป็น
14. To perform Manager on Duty (MOD) as arranged by the management.
ดำเนินงานในฐานะ Manager on Duty (MOD) ตามที่ได้รับมอบหมายจากผู้บริหาร
15. Show professionalism in performing duties and inter-departments relationship.
แสดงความเป็นมืออาชีพในการปฏิบัติหน้าที่และความสัมพันธ์ระหว่างแผนก
16. Attend daily operations meeting, or any other meetings, events or functions held by the management.
เข้าร่วมการประชุมประจำวันและการประชุมอื่นกิจกรรมอื่นๆ ที่ฝ่ายบริหารจัดขึ้น
17. Supervises the setting up, arranges, and removes decorations, tables, and chairs during events such as resident activities.
กำกับดูแลการตกแต่ง จัด และเคลื่อนย้ายการตกแต่ง โต๊ะ และเก้าอี้ในระหว่างงานต่างๆ เช่นกิจกรรมในโรงแรม
Assistant At Your Service Manager - Sheraton Johor Bahru25027537 |
22-Feb-2025 | |
| Sheraton Johor Bahru | 49733 | - Johor Bahru, Johor | |
JOB SUMMARY
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Verifies guest and employee satisfaction and maximizes the financial performance of the department.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
CORE WORK ACTIVITIES
Supporting Management of Front Desk Team
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
• Verifies employee recognition is taking place on all shifts.
• Establishes and maintains open, collaborative relationships with employees.
Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• Strives to improve service performance.
• Collaborates with the Front Office Manager on ways to continually improve departmental service.
• Communicates a clear and consistent message regarding the Front Office goals to produce desired results.
• Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Ensuring Exceptional Customer Service
• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Serves as a role model to demonstrate appropriate behaviors.
• Sets a positive example for guest relations.
• Displays outstanding hospitality skills.
• Empowers employees to provide excellent customer service.
• Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
• Provides feedback to employees based on observation of service behaviors.
• Handles guest problems and complaints effectively.
• Interacts with guests to obtain feedback on product quality and service levels.
Managing Projects and Policies
• Implements the customer recognition/service program, communicating and ensuring the process.
• Verifies compliance with all Front Office policies, standards and procedures.
• Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
Additional Responsibilities
• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
• Functions in place of the Front Office Manager in his/her absence.
• Communicates critical information from pre- and post-convention meetings to the Front Office staff.
• Participates in department meetings.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Roving Manager |
22-Feb-2025 | |
| Davao Tuna Grill Fastfood Corporation | 49774 | - Mall of Asia, Pasay City, Metro Manila | |
Roving Manager |
22-Feb-2025 | |
| Davao Tuna Grill Fastfood Corporation | 49773 | - Quezon City, Metro Manila | |
Hotels Manager |
22-Feb-2025 | |
| Adal Immigrations LLP | 49784 | - Singapore | |
Call WhatsApp to Ms.Priyanka +91-8130559969
Page 11 of 18 in All Hotel Management Jobs
Note: Click on the linked heading text to expand or collapse job description panels.