The best place to find hotel jobs in South East Asia!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

DoubleDragon Properties Corp.

Job Description

Hotel Manager - Injap Tower Hotel

Qualifications

• Graduate of Hotel and Restaurant Management or any related course
• Must have atleast 1-2 years of experience at the same role in the same environment or any relevant experience
• MS Office, OPERA System and other relevant software/applications
• Excellent communication, interpersonal skills
• Strong Leadership and Team Building Skills
• Business Intelligence and Analytical Thinking
• Operational Knowledge
• Financial Skills

Duties and Responsibilities

• Oversees the overall operations of the hotel and provides effective leadership to hotel members
• Holds regular briefings and meetings, works closely with all department heads
• Handles complaints and oversees service recovery procedures
• Ensure full compliance to hotel operating controls, SOPs, policies, procedures, and service standards
• Leads all key property issues including capital projects, customer service, and refurbishment
• Strong understanding of P&L statements and the reacts with impactful strategies
• Responsible for the preparation, presentation, and subsequent achievement of the hotel's annual Operating, Capital, and Sales & Marketing Budgets
• Manages profitability of the hotel; ensures revenue and guest satisfaction targets are met and exceeded
• Delivers hotel budget goals and set other short- and long- term strategic goals for the property
• Ensures monthly financial outlooks for Rooms, Food & Beverage, and Admin & General are on target and accurate
• Prepares a monthly financial reporting for the Group's General Manager, Owners, and other stake holders
• Draws up plans and budget (revenues, costs, etc.) for the Group's General Manager and Owners
• Helps in the procurement of operating supplies and equipment
• Manages and develops career progression and development for the team
• Responds to audits and ensures continuous improvement is achieved
• Handles Corporate clients and takes part in new client acquisition along with the sales team, whenever required

Park Regis by Prince

Job Description

A rare opportunity has opened to lead an award-winning hotel in the heart of Singapore’s renowned Clarke Quay. As General Manager of Park Regis by Prince Singapore, you will be armed with an energetic and results-driven team that ensures daily service excellence. You also join a growing global network of hotels, pushing the next travel frontier. If you are an upbeat entrepreneurial go-getter, then look no further.

Park Regis by Prince Singapore is part of the Seibu Prince Hotels & Resorts Group. We currently have hotels operating across Australia, the Middle East, the UK, Singapore, India, Indonesia, and Vietnam, with Hotels soon to open in Thailand, Egypt, Dubai, and Saudi Arabia.

Park Regis by Prince Singapore is recruiting an experienced, business-orientated General Manager who can motivate, lead, and support a professional team with an eye for quality and a passion for service in managing our 203-room, 4.5-star hotel.

This role manages all aspects of hotel activities and relationships at the Park Regis by Prince Singapore, including but not limited to guests, employees, the local community and authorities, suppliers, industry panels and organisations, directors, Seibu executives, and owners. A candidate with strengths in Revenue Management will do well in this role.

Dining options include a refined restaurant serving Signature Chinese cuisine, a modern Japanese restaurant, and a polished eatery with an international breakfast menu. The hotel also has a fitness centre, outdoor lap pool, and waterfall.

Some of the key responsibilities include:

• Promote the hotel and Seibu Hotels & Resorts in Singapore & South East Asia
• Plan strategies to exceed budgeted revenue and improve cost targets
• Manage the property to maximise occupancy at the best achievable rate
• Analyse and develop marketing activities and promotions with the sales department
• Participate in local and area sales activities
• Instigate and control yield management procedures
• Streamline operational procedures
• Oversee & drive the annual budget preparation process with the relevant Departments.
• Report on progress and communicate with directors, owners and executives
• Establish and maintain relationships with contractors and subcontractors
• Minimise staff turnover, manage staff development and career planning
• Present daily/weekly updates to owners and representatives as requested
• Oversee and monitor the preparation of forecasts and rosters

We would love to hear from you if you would like to join our team and enjoy a varied role.

INTERCONTINENTAL HOTELS GROUP (ASIA PACIFIC) PTE. LTD.

Job Description

MegaXcess IT Solutions Inc.

Job Description

THE OPPORTUNITY

The role of the Online Casino Lobby Manager is to directly supervise and oversee the daily operations of a Market Analysis Team that works within the online gaming industry, as well as directly collating and analyzing key areas of the market, workloads and data sets themselves. The team is responsible for collecting data and collating information to ensure that the company and the regulatory body have an accurate picture of the reality of the marketplace. This will be done by reviewing sites, vendors, games, transactions and collating the results into clearly laid out reports.

DUTIES AND RESPONSIBILITIES

• Checks and Audits Monitoring: Oversee the day-to-day site, games, vendor etc. checks and audits that make up the market analysis, ensuring compliance with company and policies, standards, and procedures.
• Mystery Shopper: Oversee the companies mystery shopped program ensuring a regular, thorough and robust mystery shopper transaction are made and reported on.
• Being Hands On: Making checks, audits and mystery shopper type actions personally, on a daily basis to ensure a close and constant understanding of the workloads and marketplace.
• Team Management: Direct and organize the team workload. Set clear objectives for the team and track progress Supervise and lead a team of employees, ensuring tasks are completed efficiently and effectively.
• QA: Regularly spot check the teams’ results ensuring a high level of accuracy within a timely manner .
• Performance Monitoring: Evaluate employee performance, provide constructive feedback, and implement improvement plans as necessary.
• Training and Development: Onboard new team members. Provide coaching and training to team members to enhance their skills and gaming knowledge to be more effective in their job.
• Collating and Owning Data
• Reporting: Provide reports to management or client about the findings of online compliance check activities.
• Incident Reporting: Document and report critical issues, incidents or irregularities, providing detailed accounts to management and recommending preventive measures.
• Collaboration: Work closely with internal departments and external party/parties to ensure seamless execution of operations and resolution of any issue.
• Any other task deemed necessary by Management.

EDUCATION AND EXPERIENCE

• Online Gaming Experience Required: At least 5 years’ experience within the online gaming industry.
• Direct line management leadership and supervisory experience
• Must have at least 3 years’ experience in either Online Casino Product/Lobby/Games Management and Fraud Monitoring and/or risk management in online gaming.
• Must have very strong understanding and familiarity of various game offerings in the market.

JOB COMPETENCIES / SPECIFICATIONS

• Must be very proactive and have a keen investigative mindset
• Attention to detail and high level of accuracy.
• Must have at least average proficiency using Microsoft Office 365 applications (Word, Excel, PowerPoint, Sharepoint).
• Strong analytical and problem-solving abilities.
• Excellent verbal and written English skills.
• Willing to extend work hours when needed.

Bachmann Japanese Restaurant Pte Ltd

Job Description

PAP Community Foundation

Job Description

Key Responsibilities:

PCF is the leading Preschool Anchor Operator (AOP) in Singapore. In this regard, PCF aspires to be a responsible and competent operator which upholds the highest standards of corporate governance as well as meet the stringent regulatory requirements and quality benchmarks as mandated by PCF’s Management, the early childhood development agency and other regulators.

This position plays a crucial role in shaping company or divisional strategy in response to changes to early childhood operating/regulatory landscape and parents’ needs. You may require to leading a team and collaborate with cross-functional teams to manage various business/operational processes, develop data-driven strategies and improvement to the processes, and help with the decision-making at HQ, district and centre level. Your insights and recommendations will drive improvements in our operations, financial and overall business performance of our preschool centres.
 

The work areas of this role include but not limited to the following areas:

• Manage and review existing administrative processes on early childhood related subsidy and financial support schemes for valuable group to ensure it is effective and served its objectives. Where relevant, to work with relevant HQ divisions and agencies on improvement initiatives to better serve the needs of this group.
• Manage the conduct of surveys and data analysis to Identify trends, patterns and correlations that offer actionable recommendations to key stakeholders including management and parents. Where relevant, to benchmark against internal and industrial statistics and look for meaningful insights/opportunities for operational and business improvement in preschool setting.
• Manage and assist in the procurement approval process, vendor management and preparation of tender proposals relating to centralised procurement of various expense items which are to be consolidated at HQ level for economic of scale and cost saving.
• Manage and coordinate the preparation of financial budget and guidelines for division and centres. Also, to create, maintain, and put together data from various sources e.g., enrolment, staffing & financial data for analysis to assist in the centre development projects.
• Involve and manage implementation of new/replacement operational or customer related systems with valuable inputs provided to enhance or automate the manual processes, thus, improve operational efficiency and enhance user experience.
• Review and provide support in AOP related matters, drafting or approving SOPs with detailed work processes, setting improvement schemes, KPIs or guidelines for key stakeholders to improve operational processes and efficiency.
• Work with key stakeholders to implement and update the required team and division workplan/key initiatives for reporting purpose.
• Handle corporate governance matters and putting in a monitoring system for compliance and managing risks.
• Assist in coordinating internal and external audits as well as managing queries/requests.
• Involve in cross functional initiatives at HQ & drive projects at district level e.g. standardisation of approval structure/form/processes etc.
• Support and provide relevant advice to centre & staff relating to areas in charge by this role.
   

Job Holder Requirements:

• Education: Degree in any fields
• Experience: Preferably with administrative and operational management related experience in early childhood/education industry. Willingness to contribute to the organization by tapping on their skills and knowledge in driving changes in work processes, enhancing current administrative processes and systems of the organization will be a plus.
• Special Qualities, Knowledge & Skills:
  •  Must be proficient in Microsoft Office.
  • Strong in driving changes, implement new initiatives & project at HQ and district level.
  • Meticulous, able to multi-task, resourceful & well organised.
  • Good team player with effective problem-solving skills.
  • Good communication, interpersonal and leadership skills.
     

Depending on experience and qualification, the successful candidate may be considered for a senior position.

Please send your resume to pcfhr@pcf.org.sg indicating current and expected salary.

We regret that only shortlisted candidates will be notified.

Note: In compliance with Personal Data Protection guidelines, we do not require indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for a period of 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

Sotogrande Hotel and Resort Group

Job Description

About the role

We are seeking an experienced Operations Manager to join Aquamira Hotel and Resort Group resort located in Naic, Cavite. As the Operations Manager, you will play a pivotal role in overseeing the day-to-day operations of our premier hotel and resort, ensuring a seamless and exceptional experience for our guests. This is a full-time position based on-site.

What you'll be doing

• Manage and coordinate the activities of various hotel departments, including front desk, housekeeping, food and beverage, and maintenance, to ensure efficient and effective service delivery
• Develop and implement operational policies, procedures, and standards to maintain high levels of quality and guest satisfaction
• Monitor and analyse key performance indicators, identify areas for improvement, and implement strategies to optimise operational efficiency
• Collaborate with the management team to develop and execute marketing and sales strategies to drive occupancy and revenue growth
• Oversee the recruitment, training, and development of the operations team to ensure a high-performing and engaged workforce
• Ensure compliance with all relevant laws, regulations, and safety standards in the hotel and resort operations
• Actively participate in the planning and execution of special events and initiatives to enhance the guest experience

What we're looking for

• Minimum of 5 years of experience in a senior operations management role within the hospitality industry, preferably in a hotel or resort setting
• Strong understanding of hotel operations, including front office, housekeeping, food and beverage, and maintenance management
• Excellent problem-solving, decision-making, and critical thinking skills to address complex operational challenges
• Proven track record in leading and motivating teams to achieve high levels of guest satisfaction and operational efficiency
• Proficient in budgeting, forecasting, and financial management to drive revenue and cost-effectiveness
• Strong communication and interpersonal skills to effectively liaise with guests, staff, and stakeholders
• Familiarity with industry trends, best practices, and cutting-edge technologies in hotel operations

Resorts World at Sentosa Pte Ltd

Job Description

Resorts World at Sentosa Pte Ltd

Job Description

FORKETTA PTE. LTD.

Job Description

UOL Claymore Investment Pte Ltd

Job Description

Be part of an amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape and grow your hospitality career with us!

Reporting to the Front Office Manager, the Service One Manager is a section manager who is responsible for the management of all inbound calls of the Hotel, including the setup, maintenance and improvement of all telephony and its related systems. 

Our Expectations:

• Supervises a team of Guest Service Ambassadors (GSAs) whose primary role is to answer all inbound calls from our in-house and external guests. 
• Ensure that all GSAs are well trained and equipped with the necessary product and service knowledge, allowing them to respond to all queries in an expeditious manner with accurate up-to-date information.
• Train and guide GSAs to answer calls in a professional manner, using the appropriate verbiage and tone of voice befitting of our Hotel's brand standards. 
• Actively monitor all calls for efficient call handling, ensuring minimal dropped calls.  Analyse call statistics and recommend action plan for better call management.  Identify gaps and work closely with the Learning & Development section to identify training interventions to bridge performance gaps. 
• Ensure that all emergency messages and announcements are relayed in a timely, efficient and calm manner in order to ensure the safety of all guests.
• Update and maintain the Hotel's contact and/or emergency contact list ensuring currency of records.
• Document and alert Management of any risk that may become apparently while handling incoming calls.
• Work closely with Duty Managers and Front Office Manager to escalate and/or feedback any guest issues for immediate attention.
• Report any defects via the work order management system (StayPlease) in accordance with the Standard Operating Procedures.
• From time to time, may be required to assist to cover Front Desk operations.  Where needed, to also assist to take In-Room Dining (IRD) orders for our guests and coordinate the order with the IRD Service and Kitchen team.  Also assist to take Dining Reservations for our Food & Beverage outlets.

We are looking for a self-motivated individual with excellent interpersonal and communication skills.  You enjoy interacting with others through the phone and takes pride in coaching a team for excellence. If you have at least five years of supervisory work experience with knowledge of OPERA Cloud, StayPlease and Telephony System, write in to have a chat with us!

We are also dedicated to providing equal employment opportunities, including individuals with disabilities.

Resorts World at Sentosa Pte Ltd

Job Description

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.

Primary Responsibilities:

• Collaborate with the Operations Managers to maintain the efficient running of the Front Office Management and uphold brand standards.
• Handling the day-to-day operations of the hotel's front desk, contributing to a flawless guest experience
• Coach and guide team members to ensure high level of guest satisfaction
• Work closely with other business units to fulfill and meet guest expectations
• Demonstrate commitment to guest safety and satisfaction by playing a key role in our emergency response procedures, ensuring the wellbeing of our guests and colleagues

Requirements:

• Minimum Diploma or Degree in Hospitality or Tourism Management
• Minimum 5 years' experience as a team leader in Front Office / Guest Relations within a hotel environment, preferably in 5-star hotel
• Possess excellent communications, leadership and interpersonal skills
• Able to perform independently and as well as a good team player
• Ability to use basic Microsoft Office applications - Word, Excel, PowerPoint
• Able to perform shift work, including weekends and public holidays

Resorts World at Sentosa Pte Ltd

Job Description

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.

Primary Responsibilities:

• Develop, review and update of policies and procedures for Front Office operations
• Conduct and support on-going Training programs for Front Office personnel especially on-the-job training
• Ensure that the established quality standard and high level of work performance are maintained, including grooming and conduct standards and initiate disciplinary actions when necessary
• Plan and prepare the work schedule for Reception to ensure that all sections within the Front Office are adequately staffed daily according to the roster
• Conduct daily briefings and work closely with Assistant Operations Manager to implement and maintain Front Office procedures, systems and controls

Requirements:

• Minimum Diploma or Degree in Hospitality or Tourism Management
• Minimum 6 years' experience in similar capacity in a 5-star property
• Knowledge of Opera Cloud and proficiency in process management tools.
• Possess good organizational and leadership skills, with an eye for detail and process improvement.
• Team player who is self-motivated and able to perform under pressure
• Excellent communication, leadership, problem-solving and interpersonal skills
• Ability to use basic Microsoft Office applications - Word, Excel, PowerPoint
• Able to perform shift work, including weekends and public holidays

Disney Cruise Line

Job Description

Ambition Group Singapore Pte. Ltd. (SG)

Job Description

Role Overview

We are seeking a seasoned and dynamic MEP professional to provide technical advisory services for hospitality projects, including new builds, conversions, re-branding, and refurbishment initiatives. The ideal candidate will play a crucial role in ensuring design, construction, and operational standards are maintained, while championing sustainability and innovation throughout the project lifecycle.

Key Responsibilities:

Technical Advisory & Brand Standards:

• Ensure adherence to design brand standards from project inception through hotel openings.
• Provide engineering advisory and technical support for new builds, conversions, re-branding, and refurbishment projects.

Design & Engineering Support:

• Prepare detailed engineering service briefs for new projects.
• Review consultant designs to ensure efficiency and operational appropriateness.
• Conduct pre-opening reviews and contribute to due diligence processes for potential conversions or renovations.

Project Compliance & Site Inspections:

• Conduct regular site visits to assess compliance with brand and technical standards.
• Perform property inspections and develop Property Improvement Plans (PIPs).

Sustainability Initiatives:

• Identify and implement decarbonization, waste management, and energy/water efficiency efforts.
• Advise on sustainability certifications, including Green Mark, LEED, and EarthCheck compliance.

Operational & Safety Support:

• Provide guidance on fire, life, and safety issues, as well as environmental compliance.
• Offer ongoing technical advice to hotel engineering teams to maintain brand standards.

Ideal Requirements:

• MEP Design Review Expertise:Proven experience in reviewing mechanical, electrical, and plumbing (MEP) designs to ensure compliance with technical and operational requirements.
• Hospitality Experience: Background in consultancy or as an owner's representative, with a strong advantage for experience in hospitality new-build projects.
• Regional Project Experience: While this is a global role, the current focus will be on APAC projects. Familiarity with the regional landscape and industry standards is preferred.
• Travel Flexibility: Willingness to travel regionally 1 to 2 times per month for durations of 3 to 4 days per trip

Data provided is for recruitment purposes only. Only shortlisted candidates will be notified.
Business Registration Number : 200611680D | Licence Number : 10C5117 | EA Registration Number:R1112853

#LI-LQ1

SAM YAT EATING HOUSE PTE LTD

Job Description

Sotogrande Hotel and Resort Group

Job Description

About the role

We are seeking an experienced Hotel Manager to join the Sotogrande Davao Hotel  in Davao City, Davao del Sur. As the Hotel Manager, you will be responsible for overseeing all aspects of the hotel's operations, ensuring exceptional customer service and driving financial performance. This is a full-time, permanent position.

What you'll be doing

• Manage day-to-day operations, including front desk, housekeeping, food and beverage, and maintenance
• Develop and implement strategic plans to improve the hotel's financial performance, guest satisfaction, and operational efficiency
• Oversee the hiring, training, and management of hotel staff to ensure high-quality service
• Monitor and analyse hotel performance metrics, identify areas for improvement, and implement corrective actions
• Ensure compliance with all relevant laws, regulations, and company policies
• Collaborate with the sales and marketing team to develop and execute effective promotional strategies
• Foster a positive and productive work environment that promotes employee engagement and development

What we're looking for

• Minimum of 5 years of experience as a Hotel Manager or in a similar senior leadership role in the hospitality industry
• Proven track record of successfully managing hotel operations, including budgeting, staffing, and guest relations
• Excellent communication, problem-solving, and decision-making skills
• Strong understanding of hotel management best practices, including revenue management, quality assurance, and regulatory compliance
• Ability to lead and motivate a team of hotel staff to deliver exceptional customer service
• Bachelor's degree in Hospitality Management or a related field

What we offer

• Competitive salary and bonus structure
• Comprehensive health and wellness benefits, including medical, dental, and vision coverage
• Generous paid time off and holiday leave
• Professional development opportunities and career advancement potential
• Supportive and collaborative work environment

LIBERTY MBFC PTE. LTD.

Job Description

MCI Career Services Pte Ltd

Job Description

Responsibilities:

• Oversee smooth hotel operations.
• Oversee Guest Service Assistants and Executives.
• Ensure guest rooms, public areas, and facilities are well-maintained for a comfortable stay.
• Foster a high-performance culture within the Front Office team.
• Work with Housekeeping to ensure cleanliness and comfort for guests.
• Coordinate with Security for efficient property surveillance and incident reporting.
• Stay updated on trends and evolving guest expectations.
• Identify and implement strategies to improve operational effectiveness.

Requirements:

• At least 5 years’ of relevant experience in hotel operations and management.
• A team player with excellent interpersonal communication skills, positive attitude, enthusiasm, and initiative.
• Able to lead the team and drive results.

Interested candidates kindly email your updated resume to meganchan@mci.com.sg

Applicants who possess relevant experience for the above responsibilities are most welcome to apply.

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.**

Megan Chan Xin Yi
Registration Number: R24123277
EA License No: 06C2859 (MCI Career Services Pte Ltd)

MCI Career Services Pte Ltd

Job Description

Job Subject Title: Hotel Assistant Manager

Job Summary:

• Salary: $3800- $4500
• Working Hours: 3 rotating shifts (Morning, Afternoon, Night)
• Location: Sentosa
• Benefits: Medical/Bonus/Career Progression

Job Responsibilities:

• Overseeing and ensuring that hotel operations run smoothly.
• Providing guests with a comfortable stay by ensuring that guest rooms, public areas, lobby, and other facilities are well-maintained.
• As a leader, nurture a high-performance culture within the Front Office department.
• Collaborate with Housekeeping to ensure that guests will be able to experience a clean and comfortable stay.
• Collaborate with Security to ensure efficient surveillance of the property and proper reporting/ follow-up of incidents.
• Be updated on the trends, evolving guests’ expectations, and changing needs relating to accommodations, services, and facilities.
• Identifying and implementing ways on how to improve organisational effectiveness.
• Ensuring maximum utilisation of rooms to boost the revenue for the organisation.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply.

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Juwita Binte Mohammad Razali (Juwita)

Registration Number: R21101920
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Happyfoods Corporation

Job Description

Job Description

Job Qualifications:

At least 3 Year(s) of working experience in the related field is required for this position, such as Assistant Manager/Manager specialized in Food/Beverage/Restaurant Service or equivalent.

Candidate must possess at least Bachelor's/College Degree in Food Technology/Nutrition/Dietetics, Business Studies/Administration/Management, Food & Beverage Services Management, Nursing, Hospitality/Tourism/Hotel Management or equivalent.

Job Overview:

For ARM 1:

The Assistant Restaurant Manager 1 (ARM1) is the Restaurant Manager’s partner in achieving the company’s mission of providing an exceptional and memorable dining experience for the Customers.

He/She is responsible for ensuring that all activities for an effective, efficient, safe, and sanitary Kitchen operation is achieved and maintained at all times

He/She is responsible for the orientation, training, and certification of kitchen staff to achieve desired knowledge and skill levels.

He/She also performs Shift Manager Functions and supervises daily operations to achieve an inviting and welcoming restaurant environment.

DRAGON DYNASTY CAPITAL CORP

Job Description

Addressing guest concerns, handling special requests, and ensuring guest satisfaction.

Overseeing daily operations, including housekeeping, front desk, and maintenance.

Hiring, training, and supervising staff, conducting performance evaluations, and addressing employee issues.

Managing budgets, analyzing financial data, and maximizing profitability.

Developing marketing strategies, promoting hotel services, and coordinating with travel agencies and event planners.

Ding Feng Restaurant

Job Description

Ovolo Hotels

Job Description

Founded in 2010, we’re an independently owned and operated lifestyle brand with hotels & restaurants across Hong Kong, Australia, and Indonesia. Over the years we’ve grown exponentially, both in size and confidence. But our attitude towards our guests and our passion for what Ovolo stands for remains as strong as ever. We’ve never been afraid to be ourselves, to zig when the others zag, to be creative and spontaneous, and to stand out from the crowd. It’s what we’re famous for. It’s what we love.

Our mission is to share happiness. With bright eyes and even brighter minds, we create the kind of good vibrations that carry far and wide. Across continents and overseas. Throughout hotel lobbies, and beyond. It’s everywhere you look. Places filled with a special kind of sparkle that keeps people coming back for more.

And want to know what makes Ovolo more special, more unique, and more original than all the rest? Our people. Just the way they are. At Ovolo, we want you to be yourself. It’s what keeps us from swimming in the ‘sea of sameness. That’s why here we’ve ditched the tired old ‘corporate scripts’ and empowered our people to speak from the heart. Characters and mavericks, come one, come all. We’re after you with all your you-ness.

 What you'll get... 

• Well, there's the chance to shine in a brilliant team environment in the coolest new hotel brand in Australia, Hong Kong and now Indonesia –bring your personality and sense of fun to work and the most amazing team to work with. 
• Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you 
• Receive Hotel benefits in rooms and our fabulous F&B outlets 
• Stay Fit and Fabulous; be involved in our Wellbeing Programmes 
• Develop relationships and make a difference to other people’s lives through our Community Programme 
• Autonomous role with oodles of creative license & chance to showcase your entrepreneurial talent 

At Ovolo Hotels we move fast, have fun, and redefine what a lifestyle hotel can be. Our fresh ideas are taking the world of hospitality by storm and redefining what a lifestyle hotel can be as we expand across Hong Kong, Australia and beyond. Something special is going on here – this is your opportunity to be part of it from the very beginning… 

The Gig 

• Audits and investigates sources of known losses. Monitors inventory to identify theft or shortages. Investigates suspicious customer and/or employee activity. Conducts periodic inspections of stores and facilities to ensure surveillance and security equipment is functioning properly.
• and maintain a monthly checklist for all CCTV equipment, alarmed doors, and panic / duress alarms to ensure that they are fully functional.
• Establishing and enforcing security protocols to prevent crime on company property, including hiring security guards and monitoring employee behavior
• To implement and administer security, loss control, key control, fire safety and safety procedures.
• Complete Regular Site patrols and logs 
• Ensuring that security personnel are trained in all relevant areas of their jobs, including fire safety and emergency response protocols
• Conduct investigations and compile reports on a timely manner for any theft, loss, accidents or any aspect that risk the safety of the hotel.
• Develop and advise key personnel of emergency procedures.
• Implements action plans to monitor and control risk.
• Conduct regular walk through rounds for observing the entire hotel

About You

• Previous experience in a similar role, ideally within a  hotel or similar environment  
• Ability to thrive under pressure 
• Excellent communication and interpersonal skills 
• Proven organizational & time management skills 
• Able to English literate, both written and oral 
• An Indonesia citizen currently residing in Bali. 

BUTTON for this sought-after role! And  Check out www.ovolohotels.com  today with what drives you and why you are a shiny happy person.  

GEODIS Logistics Singapore Pte Ltd

Job Description

JOB DESCRIPTION

• Execute Planned Preventive Maintenance Program and adhoc repair and replacement for 4 Properties and 9 leased warehouses across Singapore
• Project Execution and Activation of respective contractors and Qualified Person for timely renewal of all statutory permits such as lift, signage, façade inspection, EMA, Fire Certificate
• Perform Fire Safety Manager Duties for assigned site
• Monthly tabulation and submission of Electrical Meters Readings for all sites
• Ensure proper documentation and submission to Quality Auditor in preparation for internal and external audits
• Check and sign off all facilities checklist as per SOP such as coldroom, facilities inspection and etc
• Ordering of inventories and tools for the technical team
• Approve the Permit to Work Form and other required safety forms 
• Prompt response to facilities breakdown/feedback and to close within 10 days or earlier as per SOP
• Any ad-hoc task assigned
• Adhere to Zero Safety Accident and Incident
• To perform hand-on repairs if necessary.
• Domestic travel required
• Must be contactable via mobile or other means during office hours, and occasionally outside office hours.
• Able to work under stressful conditions and respond to urgent inquiries from internal or external clients when incidents occur.

ESSENTIAL EDUCATIONAL AND / OR TRAINING QUALIFICATIONS & CERTIFICATES

• Diploma in Property & Facilities Management and above
• Certified Fire Safety Manager
• BizSafe Level 2
• Managing Work at Height
• Respond to Fire Incident (SMC/SIC)

PREFERRED EXPERIENCE AND KNOWLEDGE  

• Working experience with Facility Management 
• Working experience with a vast pool of facility related vendors in Logistics industry preferred
• Familiar with reinstatement works
• Familiar in handing and taking over of premises

NECESSARY TECHNICAL / FUNCTIONAL SKILLS

• Fluent in English and local language(s)
• Minimum 5 years working experience in Facility management, estate management or related disciplines.
• General understanding of air, ocean, road & warehousing activities
• Strong in mechanical and electrical 
• Strong understanding of reinstatement requirement by JTC and landlords 

IKI Concepts Pte Ltd

Job Description

Dempsey HR Management Inc.

Job Description

Requirements:

- with extensive experience as Creative Head / Manager of a creative team

LOCATION: QUEZON CITY
SALARY: TO BE DISCUSSED

(direct hire - not an agency)

CIRCULAR DRAGON PTE. LTD.

Job Description

Buddha Siargao

Job Description

Duties & Responsibilities

Responsible for all reservations.  

-Responding to emails at least twice per day. 

-Managing reservation software; cloudbeds.

-Deposits need to be carefully checked that they have been paid into our bank etc.

-Management of Agoda/Partner software.

-Airport transfers arranged.

-Communication with staff regarding check-in/outs.

Guest interaction

-First impressions are extremely important so welcoming guests on arrival is essential. 

-Resort and room orientation. 

-Farewell to guests.

-Important to socialize with guests and make them feel at home and ensure they have the best possible time, it is equally important to be aware of the boundaries and let guests have their privacy and display professionalism.  

-Solo travelers; important to try and include them into any groups and partner them up with local surf instructors.

Admin 

-Final bills for departing guests must be complete the day before check-out and paid the evening before. Must be finalized by management.

-Aware of all accounts and book keeping.

-Weekly payroll and staff rota.

Management of all staff, making sure they are performing their duties within their roles.  Including training and discipline as required, hiring/firing.

-A really strong hand/character is required to gain respect of the team.   

-You must ensure rules/checklists/sop’s are being followed – with development of lists if needed. -Standards of the resort and service must be kept high. 

-We also have a dog which needs to be fed, walked and looked after by the staff.

Maintaining restaurant standards

-A little help in the kitchen with the staff in the evening, making sure the beers 

are cold and wine is available, serving food if need be. 

-Setting the ambience is very important. Checking food is up to standards.

Maintenance

-You will need to ensure any damages are repaired in good time.

-Regular room spot checks must be done by management.

Any other duties as may be required

Schedule

-Initially 8.30am - 4.30pm daily. Tuesdays off.

San Pablo City Water District - Government

Job Description

Division Manager A in Ilocos

For full job description please see PDF file on Civil Service Commission site by clicking on this job ad. To apply, please kindly follow the procedure described in the PDF file.

Newport World Resorts

Job Description

JOB SUMMARY

The Director for Butler Services is responsible for overseeing and elevating the Butler Service across the property. Leading an elite team of Butlers dedicated to delivering bespoke , world class experiences for VIP’s High Rollers and guests. This role is at the forefront of curating unforgettable moments for the resort’s most discerning guests that there is always something to discover in NWR. They also ensure that every aspect of the Butler Service operation has a seamless blend of discretion, sophistication and excellence. Innovating service delivery, anticipating guest needs and beyond while setting new benchmarks for luxury hospitality.

RESPONSIBILITIES

Guest Services & Relationship Management:

• Ensures exceptional guest service by setting service standards for guests and members, including décor and housekeeping.
• Empowers staff to deliver responsive guest service, addressing complaints and working to resolve issues.
• Builds and maintains positive relationships with hotel members and ensures adherence to hotel rules and regulations.

Operations & Maintenance Management:

• Oversees preventive maintenance programs and manages physical product standards, including scheduling deep-cleaning activities.
• Ensures the safety and security of hotel facilities by addressing hazards and implementing key control procedures.
• Protects the hotel’s interests during capital projects and ensures maintenance staff involvement in ongoing programs.
• Monitors and maintains the overall operation of the hotel, ensuring compliance with safety, security, and quality standards.

Revenue & Marketing Strategy: 

• Develops and implements marketing and sales plans to maximize REVPAR and Market Share.
• Analyzes competitor success and markets directly against them in key demand segments.
• Ensures hotel standards contribute to a consistent and exceptional guest experience.
• Oversees the development of added-value customer service programs to enhance guest satisfaction.

Financial Oversight & Budget Management:

• Accurately forecasts revenues and expenses, anticipating cost challenges to maximize revenue.
• Analyzes financial and operational data regularly to adjust business plans, labor needs, and operating costs.
• Allocates funds across departments and approves expenditures within budgetary guidelines.
• Prepares budgets, marketing strategies, and sets targets to achieve financial goals.
• Recommends capital expenditures to enhance efficiency and services, ensuring spending aligns with financial objectives.

Human Resources & Staff Development:

• Manages recruitment, selection, orientation, and training for a qualified workforce.
• Conducts performance appraisals and monitors staff performance in alignment with hotel objectives.
• Ensures training and development plans are met for staff across departments.
• Promotes employee engagement, encouraging high levels of service through rewards and recognition programs.
• Ensures all staff comply with hotel policies, procedures, and financial control systems.

Leadership & Coordination:

• Leads hotel operations to achieve financial targets, ensuring alignment across departments with overall objectives.
• Collaborates regularly with department heads to provide direction, strategize, and coordinate efforts.
• Represents the hotel in regulatory reviews and external communications, ensuring compliance with policies and standards.
• Enforces discipline and upholds behavioral standards, maintaining fairness and consistency in staff management.
• Monitors team performance, provides constructive feedback, and conducts coaching or counseling sessions to foster growth.
• Identifies training needs and recommends development opportunities, organizing and evaluating the effectiveness of on-the-job training programs.
• Recommends and supports recruitment efforts in collaboration with HR, ensuring the onboarding of qualified housekeeping staff, including supervisors and room attendants.
• Manages agency staff contracts, ensuring adherence to work standards.
• Approves the department's functional manual and sets departmental goals and KPIs aligned with the hotel's vision.
• Maintains accurate records of inventory, staff schedules, and compliance certifications to support operational efficiency.

QUALIFICATIONS

• College graduate of any four (4) year degree
• At least two to three (2-3) years of experience in the same capacity
• At least three to five (3-5) years of work experience as a Senior Butler
• Pre-opening experience is an advantage
• Demonstrates outstanding customer service skills with the ability to effectively communicate both verbally and in writing. Proficiency in additional languages such as Chinese or Korean is a plus.
• Exhibits a polished, professional demeanor with strong organizational skills, ensuring attention to detail and efficient task management.
• Maintains a pleasing personality, strong work ethic, and a positive attitude, even during challenging or long hours.
• Computer literate with the ability to use relevant software and tools to perform duties effectively.
• Leads by example, motivating the team through a collaborative and inclusive approach. Strong team player with excellent interpersonal skills to build rapport and foster a positive work environment.
• Capable of maintaining a professional aura when interacting with high-profile external guests, ensuring top-tier service and discretion.

No. 1 Activity Network System (NANS) Inc.

Job Description

JOB DESCRIPTION:

We at LOGISALL PHILIPPINES INC., are seeking for a highly motivated and organized individual to join our Business Support Team. A mindset focused on innovation, problem-solving, and continuous improvement is key to success in this role. The successful candidate will be responsible for overseeing various HR and General Affairs functions to support the company's operation and growth.

KEY RESPONSIBILITIES:

• Manage HR operations, including recruitment, employee engagement, onboarding, and performance management. Develop and implement HR policies and practices that align with the company’s evolving culture and values.
• Take responsibility for financial operations, including bookkeeping, invoice management, expense reconciliation, and preparing financial reports. Collaborate with external accounting firms to ensure accurate and timely financial management.
• Manage general affairs such as office operations, vendor relations, and facility management, ensuring that the company’s daily operations run smoothly.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field
• Minimum 5 years of experience in Human Resources and General Affairs
• Proficiency in MS Office
• Proactive mindset and a passion for building something new and impactful.
• Leadership experience at the team leader level or higher
•  Strong communication and interpersonal skills with the ability to work effectively
•  Previous experience working in a Korean company is advantage
•  Previous experience in logistics or logistics packaging companies is advantage

NOTE:

For interested applicant send your resume / curriculum vitae to our email for schedule of interview & exam - logisallphil12.2024@gmail.com

Applicant will work under LOGISALL PHILIPPINES INC. 

Marina Bay Sands Pte Ltd

Job Description

Job Responsibilities

Operational Related

• Conduct daily briefing to ensure important information and updates are shared among team members
• Manage guest requests and ensures tasks are properly carried out
• Resolve issues pertaining to guest's negative feedback and manages the complaint efficiently to maximize guest satisfaction and communicate to Manager and Service Management for any necessary follow up
• Monitor daily butler operations ensuring that tasks are carried out and guest requests are attended without fail
• Solicit feedback directly from guests; record feedback and use established documentation and circulation procedure to share the information
• Handle meet and greet of VIPs
• Audit Butlers' Suite Orientation and Turndown services to ensure established standards are met
• Work closely with other relevant departments such as Front Office Groups, Guest Relations, Paiza Services, Housekeeping, Facilities and In-Room Dining to prepare for future VIP arrivals
• Manage the operations of the Butler Command Centre
• Monitor activities in both front and back of the house; report any suspicious characters, items and/or activities to Security Department
  
  Departmental Related
• Communicate to Team Members departmental updates, issues and guest-related matters
• Establish assess, conducts and maintains appropriate performance appraisals (in relevant areas) as according to agreed standards and take necessary action to communicate/advise/assist according to performance levels
• Responsible for motivating, disciplining and counseling of Team Members appropriately and in ensuring their job skills are constantly being improved and developed
• Supervise, train, schedule, mentor and evaluate Team Members
• Recommend appointments, promotions and development of all Team Members
• Respond to guest comments, requests and complaints in a timely and professional manner; take personal responsibility to resolve issues where necessary.
• Be conversant with all areas of the Butler Services Department including FIT, Group and Casino reservations; can be assigned to certain specialist areas to manage at any one time
• Be conversant with all facets of the operation including fire safety and emergency related procedures
• Disseminate and clarify understanding of all new promotional packages, rate plans and product information associated with these programs.
• Maintain close liaison with all other Departments so as to have a good understanding of other Departments' operational flow, thus ensuring seamless guest services throughout the hotel.
• Works and maintains close liaison with all the respective Section Heads within Front Office Department, ensuring smooth operational flow within the department as in accordance to company standards.
• Attend scheduled departmental meetings as required.
• Contribute ideas to improving the operations of the department. Update the Managers on any operational issues for the betterment of the department.
• Attend training sessions as and when scheduled
• Be familiar with the local community and famous events in town.
• Appropriate recommendations can be made to guests to enhance their stay in MBS and Singapore.
• Report and document special incidents that command management's attention; incidents may include vandalism, fight, fire, abuse, accidents, etc.
• Be aware of OSHA (Occupational Safety and Health Act), practices and reinforces safety guidelines.
• Participates in Team Members' performance evaluation and makes fair recommendations on confirmation or promotion.
• Perform any other duties and responsibilities as and when assigned by the Manager.
  
  
  
  
  Job Requirements Education & Certification
• Nitec/Higher Nitec/Diploma/Degree in hospitality or related field preferred Experience
• Minimum 1 year experience in the same capacity Other Prerequisites
• Able to communicate effectively with both English
• Excellent guest relations and communication skills
• Advanced understanding of housekeeping, food and beverage including in-suite dining, wine and spirits
• Proficient in the use of Property Management System
• Candidates must have a good command of spoken and written English
• Pays attention to details and have strong customer service skills
• Mature, meticulous, resourceful, organized and able to work independently
• A team player and takes initiative to assist other Team Members when required
• Have impeccable follow-through; and "Can Do" attitude and mindset
• Be willing to work any day and any shift
• Well groomed and professional disposition

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

PARAMOUNT MUSIC LOUNGE

Job Description

Marina Bay Sands Pte Ltd

Job Description

Job Responsibilities

Operational Related

• Be conversant with all areas of the Premium Services operations.
• Oversee close coordination, with various stakeholders, to ensure that Premium Services operations are carried out smoothly and productively.
• Oversee the day-to-day operations within the team; identifying key VIPs for the day and ensure all arrangements have been made and arrival / stay / departure arrangements are seamless.
• Handles unexpected emergency situations / guest challenge, with professionalism and efficiency, ensuring timely resolution and guest satisfaction.
• Ensure that quarterly Audits for Meet & Greets and Suite Orientations are done for all Team Members (TM), ensuring that established standards are adhered and refreshed.
• Monitoring Hotel Survey scores / Tripadvisor comments to implement strategies for improvement.
• Identifies areas for service elevation and guest experience enhancements.
• Responsible for ensuring fair scheduling and sufficient coverage across TM's shift.
• Oversee the training aspect of the TMs and mentor Supervisors, setting and maintaining high standards of interaction and guest experience.
• Conducts and manage performance appraisal.
• Conflict resolution amongst TMs, coaching and counseling provisioned in a timely manner.

Job Requirements

Education & Certification

• Degree in Hospitality, Business or related field preferred

Experience

• Minimum 2-year experience in the same capacity or a 2-year experience in a Supervisory role of a related field
• Proficient with OPERA, and all relevant property management systems
  
  

Other Prerequisites

• Excellent communication and interpersonal skills
• Fluent in English and Mandarin as this role will be required to liaise with English and Mandarin speaking guests
• Able to communicate in Mandarin as the role
• Strong problem-solving abilities and a guest-focused mindset
• Ability to handle high-pressure situations with professionalism and patience
• Proficient in MS Word, Excel and Power point applications
• Good command of spoken and written English and Mandarin, additional language is an advantage
• High attention to detail, impeccable follow-through and embodies an optimistic mindset
• Able to work on rotating shifts, weekends and public holidays

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

COLUMBIAN MOTORS CORPORATION

Job Description

• Candidate must possess a Bachelor's Degree in Engineering, Marketing Management, Automotive or any related field.
• At least 3 years of supervisory and/or managerial experience in Automotive work or any related job/industry.
• Has interpersonal and communication abilities.
• Computer literate.
• Knows how to drive (manual and automatic) with valid driver's license.

A PLUS MANAGEMENT AND CONSULTING SERVICES, OPC

Job Description

The Assistant Resident Manager assists in overseeing the day-to-day operations of the events place, staycation, and resort. The role includes ensuring that all departments, including Customer Service, Housekeeping, and Maintenance, operate efficiently and provide high-quality service to guests. The Assistant Resident Manager also supports the Resident Manager in achieving the business plan's marketing goals, profitability, and overall success while ensuring guest safety and property protection.
 

• Assists in ensuring the resort's facilities, including accommodations, event spaces, and swimming pools, are well-maintained, safe, and clean.
• Aid in planning, organizing, and executing events such as weddings, conferences, and parties to ensure client satisfaction.
• Support the delivery of exceptional guest experiences from check-in to check-out and assist in resolving guest complaints promptly.
• Monitor inventory levels, including food, beverages, linens, and supplies, to ensure sufficient stock is maintained.
• Contribute to the development and implementation of marketing strategies to promote the resort and events place, including online and offline channels.
• Assist in achieving sales targets and developing relationships with clients, event planners, and travel agents.
• Help manage the resort’s online presence, including social media and website content, and engage with customers to ensure positive reviews.

Filinvest Land Inc.

Job Description

FILINVEST COMPANY: QUEST PLUS CONFERENCE CENTER CLARK

Position Summary: 

Executive Assistant Manager should have an excellent level of commercial awareness, who can build and maintain relationships with internal and external guests. Also responsible for highlighting short/medium/long-term issues to the General Manger and to help formulate solutions.

The Executive Assistant Manager is also required to assist in the preparation of the annual budgeting and monthly forecasting processes.

Key Areas:

1. Rooms and other Facilities
2. Restaurant, Bar and Banquet Operations
3. Financial Responsibilities
4. Occupational Health and Safety
5. Other duties as assigned

Scope and Responsibilities: 

• Supports and works with all Head of Departments in all aspects of running this hotel.
• Conducts regular operations team meeting with all the HOD daily / weekly to discuss routine operational matters.
• Monitors and take necessary action results from Revinate Reports
• Takes immediate action on guest negative feedbacks & other issues within 24 hours for service recovery and reports to the General Manager.
• Ensures SOP implementation in all departments and check the same during routine operational checks.
• Monitors the purchase and requisitions for all department to ensure unnecessary procurements.
• Conducts inspections of all department with their respective Manager's for cleanliness, ambience, service readiness, staff grooming & hospitality culture of Quest Hotels.
• Assesses and reviews customer satisfaction and service recovery process.
• Meets all dept. heads to review & train the staff to upkeep the human capital.
• Identifies staff learning needs and assists with development. Liaises with training manager and helps in meeting the objectives
• Monitors and maintains operation & overhead cost in order to maintain maximum revenue to the organization, submits report to the General Manager after assessment is done.
• Responsible for the overall management of the operation of the hotel as directed by the General Manager and/or any other duties assigned.
• In charge of the Hotel Operations when the General Manager is away.
• Provides narrative reviews in key areas by providing full subjective overview of the hotel featuring exceptional service as well as identifying areas of opportunity service in all guest contact areas.
• Conducts assessment of DOT Star Rating Report - broken down into specific departments and providing both the result as well as the Inspector's comment for each specific criteria.
• Conducts rounds of inspections which include room inspection, bed and bath linen cleanliness and bathroom.
• Reviews and consolidate guest reviews and take necessary action plans.
• Reviews hotel preventive maintenance.
• Conducts inspection on service programs from breakfast, guest arrival, guest departure, restaurant guest attention, room service, turn down service, employee meals, cleanliness of hotel vehicles, hotel preventive maintenance.
• Conducts Food safety assessment with Hygiene Manager.
• Ensures Exceptional Customer Service at the Golf Arena and relates facilities.
• Enforces the golf shop operations policies, procedures, controls, and fee structures to ensure the safekeeping of assets, inventory and resources with Golf Director and Finance.
• Empowers employees to provide excellent customer service and strives to improve service performance.
• Displays leadership in guest hospitality, exemplifying excellent customer service and creating a positive atmosphere for guest relations.
• Liaises with Golf Directors in attending monthly regular staff meetings focused on customers, operations, revenue growth, cost containment and continuous improvement.
• Assesses overall day-to-day service levels of Locker Rooms, front and back of the house areas.
• Maintains budgeted beverage cost, wage cost, and supports the sales efforts to drive top-line revenue.
• Reviews findings from guest feedback with employees to develop appropriate corrective action thru Golf Revinate.

Qualifications:

• Effective oral and written communication skills
• Excellent revenue management skills with experience of budgets, P&L's and forecasting.
• Team builder
• Positive role model
• Degree or Diploma in Hospitality Management is an asset or Graduates bachelor
  degree and/or diploma in hotel or other related field
• At least 10 to 15 years in managerial position
• Experience in Property Management Software's, Revenue Management Systems
  desired.
• With good exposure on Fidelio, Opera, Agilysis, Infrasys for POS.

Resorts World at Sentosa Pte Ltd

Job Description

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.

Primary Responsibilities

• Responsible for all operational components of the hotels and ensure the smooth-running of day-to-day operations
• Drive productivity and efficiency through effective training and follow-up. Embark on suitable hotel innovation projects to enhance guest experience and improve operational efficiencies
• Develop SOPs to align operational strategies with corporate guidelines
• Maintain high standards of service to maximize guest satisfaction. Review all guest feedback and address issues promptly in a professional manner. Contribute action plans to close service gaps revealed by mystery shops
• Keep track of guest surveys and drive consistency in guest satisfaction scores to align with targets. Gather insights from data analytics to improve service performance and other areas of concern
• Conduct performance reviews and establish plans for reward, recognition, and discipline in collaboration with HR
• Ensure maintenance plans and safety measures are operational and up to date to minimize risks
• Keep abreast of Resorts World Sentosa's (RWS) Hotels online presence and implement initiatives to engage with guests
• Be aware of the latest hotel trends and make recommendations to maximize profit. Collaborate with all stakeholders to maximize room occupancy and revenue. Be aware of room packages and segment demands to manage room controls
• Understand pricing strategies and keep up to-date with competitor pricing and packages
• Analyze room sales performance, guest segmentation and channels of distribution for insights to enhance monthly financial performance and manage forecasts
• Prepare and manage the capital and operating budgets with proper resource management, including hiring and placements. Responsible for the achievement of financial targets for the hotels
• Be an excellent mentor and role model. Identify talent, help team members to develop skillsets and encourage continuous learning. Build a positive work environment to keep motivation levels high

Requirements

• Bachelor's degree in Hotel Management or related field
• Minimum 5 years' experience in a similar capacity in an integrated resort or established Hotel with more than 500 guest rooms
• Excellent track record in leading large hotel teams encompassing front office, call center, housekeeping, guest services, concierge, and transportation
• Possess strong leadership qualities, and able to motivate a team with diverse backgrounds. Strong communicator with excellent management skills
• A team player with strong business acumen and solutions-oriented, good presentation skills, creative, resourceful and results driven
• Proficient with Microsoft Office tools
• Adaptable to a fast-paced and dynamic work environment

Resorts World at Sentosa Pte Ltd

Job Description

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.

Primary Responsibilities

• Assist the Director of Hotels in all operational components of the hotels and ensure the smooth-running of day-to-day operations
• Implement productivity and efficiency initiatives and ensure that team members are enrolled for training. Participate and contribute to hotel innovation projects to enhance guest experience and improve operational efficiencies
• Update SOPs to align operational strategies with corporate guidelines
• Mentor team members in product knowledge and delivery of service to maximize guest satisfaction. Review all guest feedback and address issues promptly in a professional manner. Contribute action plans to close service gaps revealed by mystery shops
• Conduct performance reviews and establish plans for reward, recognition, and discipline in collaboration with HR
• Track guest satisfaction scores and investigate service lapses to maintain high standards of service to guests
• Assist in tracking of maintenance plans and conduct internal checks to ensure that safety measures are operational and up to date
• Collaborate with all stakeholders to maximize room occupancy and revenue
• Contribute to effective cost management and resource planning including hiring, rosters, and placements, so that financial targets are achieved for the hotels
• Be an excellent mentor and role model. Identify talent, help team members to develop skillsets and encourage continuous learning. Build a positive work environment to keep motivation levels high

Requirements

• Bachelor's degree in Hotel Management or related field
• Minimum 3 years' experience in a similar capacity in an integrated resort or established Hotel with more than 500 guest rooms
• Excellent track record in leading a large hotel team encompassing front office, call center, housekeeping, guest services and concierge
• Possess strong leadership qualities, and able to motivate a team with diverse backgrounds. Strong communicator with excellent management skills
• A team player with strong business acumen and solutions-oriented, good presentation skills, creative, resourceful and results driven
• Proficient with Microsoft Office tools
• Adaptable to a fast-paced and dynamic work environment

Jielo

Job Description

Le Méridien

Job Description

Jr8

Job Description

Cwcs Pte. Ltd.

Job Description

Good Job Creations (Singapore) Pte Ltd

Job Description

Responsibilities:
 
Housekeeping:

• Train and develop the housekeeping team in proper procedures and appropriate performance of duties to ensure smooth running of the residences
• Writing and reviewing of household manuals / SOPs for owner’s approval and monitor the committed and effective implementation by all team members
• Sourcing, recruiting and selecting of suitable housekeeping team.
• Monitor staff working schedules to ensure adequate manning, supplies and equipment for household to carry out their duties
• Frequently interact with owners to maintain direct communication and compliance with their needs

• Train and develop the Culinary team in proper procedures and appropriate performance of duties 
• Reviewing of menus or recipes for owner’s approval
• Sourcing, recruiting and selecting of suitable culinary team
• Monitor staff working schedules to ensure adequate manning, supplies and equipment for household to carry out their duties
• Frequently interact with owners to maintain direct communication and compliance with their needs

• Scheduling and monitoring of routine maintenance works/ inspections from landscapers, cleaning services etc

• Responsible for coordination for external services to ensure planned events/ activities are executed according to plans. This includes ensuring house decoration & ambience such as floral arrangements are set up appropriately; door gifts and wines (as and when required) are available.
• Any other ad-hoc assigned. 

• Candidate must have minimum 8 years’ experience experience in Housekeeping job in 5 star hotels or equivalent industry
• Vendor and project management skills
• Proficient in MS Office applications
• Pleasant personality with excellent interpersonal skills and a strong team player
• Experience in delivery of a discreet, confidential and unobtrusive service yet maintaining the fine etiquettes to represent the household
• Ability to anticipate others’ wishes and adapt accordingly
• An eye for detail with keen interest in antiques, fine wine and flower arrangement
• Self-demand for high standard

1st SPC Haulers Incorporated

Job Description

We are seeking an enthusiastic and motivated Assistant Manager to join our team. You will assist in managing staff, inventory, customer satisfaction, and financial performance. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and is ready to take on a leadership role. 

Key Responsibilities:

• Assist the Store Manager with daily operations and ensure smooth functioning.
• Supervise and motivate team members, providing coaching and guidance to ensure excellent performance. 
• Maintain high levels of customer satisfaction through effective problem-solving and prompt service.
• Ensure compliance with health, safety, and cleanliness standards.
• Oversee opening and closing procedures, ensuring that all tasks are completed and the store is secure.
• Collaborate with the management team to implement improvements to business operations.

Qualifications:

• A graduate of a Bachelor's Degree Program in the relevant field is a plus.
• Strong leadership and organizational skills.
• Must reside in Pampanga, preferably Angeles City 

How to apply: Please submit your resume to spchaulers.office@gmail.com

Caviar Careers

Job Description

POSITION - OVERSEAS
 
House Manager / Caretaker Couple
 

LOCATION
 
Abu Dhabi
The Client will arrange the work visa and relocation if not local
 

PURPOSE OF THE POSITION
 
The 'hands on' House Manager / Caretaker Couple will oversee the daily operations, maintenance, and security of a UHNW secondary residence, (farm) ensuring the property is impeccably maintained and ready for the Principals' arrival at all times. They will manage  coordinate vendors and service providers, and maintain high standards of cleanliness, organization, and hospitality. Additionally, they will oversee household budgets, inventory, and provisioning while ensuring the seamless running of the estate. Their role is to provide a discreet, proactive, and hands-on approach to maintaining the residence to the highest level of luxury and comfort.
 

QUALIFICATIONS / LICENSES / SKILLS


Experience in a similar role or experience in a 5 star hotel / resort
 

DUTIES
 

• Perform daily and deep cleaning of all rooms, including bedrooms, bathrooms, kitchen,  living areas, gym and spa ensuring the home is always in pristine condition.
• Handle laundry, ironing, and wardrobe care, including delicate fabrics and special garment requests.
• Maintain household appliances, fixtures, and furniture, ensuring they are in top working order.
• Manage minor repairs, liaise with contractors for major maintenance, and oversee scheduled servicing of HVAC, plumbing, electrical, and security systems.
• Keep stock of household supplies, ensuring the home is well-provisioned for the Principal’s arrival.
• Maintain the gardens, patios, terraces, and outdoor spaces to a high standard, including lawn care, pruning, and seasonal planting.
• Oversee or perform outdoor furniture maintenance.
• Ensure driveways, walkways, and outdoor lighting are clean, functional, and well-presented.
• Manage waste disposal and recycling according to local regulations.
• Ensure the residence is secure at all times, monitoring access and alarm systems.
• Conduct regular property inspections to identify and address potential security or maintenance issues.
• Be the first point of contact for emergency situations, such as leaks, power outages, or security alerts.
• Prepare the home for the Principal’s visits, ensuring it is fully stocked, welcoming, and ready for occupancy.
• Assist with occasional meal preparation, table setting, and light service during family holidays or small gatherings.
• Provide concierge-style support, including booking local services, and managing deliveries.
• Assist with entertaining, including setting up for events
• Manage household budgets, expenses, and petty cash for daily operations.
• Keep records of maintenance schedules, warranties, and service visits.

Royal Plaza On Scotts

Job Description

Job Summary:
The VIP Services Assistant Manager plays a crucial role in supporting the VIP Services Manager in delivering unparalleled luxury experiences to our esteemed guests. As a key member of the VIP team, you will orchestrate every aspect of VIP services—from arrival to departure, creating personalised and memorable moments that resonate deeply with each guest. You’ll manage a team of service professionals and collaborate across departments to ensure every interaction reflects our commitment to excellence. This role embodies the vision of guest-centric luxury and is integral to establishing our reputation as the preferred choice for discerning travellers.

Responsibilities:

• Assist in the execution of high-touch, personalised experiences for VIPs, dignitaries, and loyalty guests, ensuring every stay is tailored to their unique needs.
• Serve as a secondary point of contact for VIP guests, supporting their journey from arrival to departure and addressing any requests with discretion and efficiency.
• Work alongside the VIP Services Manager to lead and develop the VIP services team, fostering a culture of excellence and continuous improvement.
• Coordinate with Sales, Front Office, Housekeeping, and Food & Beverage teams to ensure seamless execution of VIP arrangements and amenities.
• Maintain detailed guest histories and implement guest recognition programs to personalise and enhance future stays.
• Curate and oversee the presentation of VIP amenities and experiences, ensuring they align with the brand’s luxury positioning.
• Support the management of the VIP Lounge, ensuring it remains an exclusive and tranquil retreat for esteemed guests.
• Step in to manage VIP operations in the absence of the VIP Services Manager, ensuring continuity of service excellence.

Preferred Qualifications:

• Degree or Diploma in Hospitality Management or a related field.
• Experience in luxury hospitality or a high-end, fast-paced service environment.
• Familiarity with Opera / Opera Cloud or similar hotel management systems.
• Strong attention to detail with the ability to anticipate guest needs and exceed expectations.
• Ability to communicate effectively with guests and colleagues, with knowledge of Malay as an added advantage.
• Flexible schedule, including availability on weekends and holidays, to meet guest demands.
• International exposure in hospitality and an understanding of diverse cultural service expectations is a plus.

About Royal Plaza on Scotts

At Royal Plaza on Scotts (RP), we continuously strive to create a workplace that promotes fun, happiness, trust, pride and camaraderie that will spur our talents to be their best.

Our best practices were being validated and recognized when we were awarded the Best Employer 2013 and Best Employer for Commitment to Engagement by Aon Hewitt, #1 Best Companies to Work by Great Place to Work® Singapore in 2019 and #1 Asia’s Best Workplaces by Great Place to Work® Singapore from 2019 to 2020.

RP is also immensely proud to receive the Tripartite Alliance Award in Work-Life Excellence, the only employer award endorsed by the tripartite partners (namely Ministry of Manpower, National Trades Union Congress (NTUC) and Singapore National Employers Federation). This award recognizes RP as one of the best organizations to work for in Singapore, with fair, responsible and progressive employment practices.

Voted Best Independent Hotel in Asia Pacific by TTG Asia Travel Awards for 10 consecutive years and awarded the 2017 Certificate of Excellence by TripAdvisor, RP is an iconic hotel located in the Orchard area, a bustling district in Singapore.

Come experience our culture and journey with us towards a great and progressive workplace!

Acquiro Solutions and Technology Inc.

Job Description

Destination Group

Job Description

Destination Hospitality is seeking an experienced and dynamic Resort Manager to join our team and help lead our luxury resort to new heights. 

As a Resort Manager , you will be responsible for overseeing all daily operations of the resort, ensuring that both staff and guests receive the highest level of service and care. You will lead a dedicated team and manage all aspects of the resort, from guest relations to budgeting and staff development. This role is perfect for an experienced hospitality leader who thrives in a fast-paced, customer-focused environment and is committed to creating exceptional guest experiences.

Key Responsibilities:

• Oversee all resort operations, including front desk, housekeeping, food and beverage, recreation, and guest services.
• Lead, train, and develop resort staff to ensure a cohesive and high-performing team.
• Ensure guest satisfaction by addressing inquiries, resolving concerns, and exceeding guest expectations.
• Develop and manage budgets, control costs, and ensure operational efficiency while maintaining a high standard of service.
• Implement and uphold resort policies, procedures, and quality standards.
• Promote the resort through effective marketing strategies to boost occupancy and revenue.
• Monitor guest feedback, address issues promptly, and implement improvements.
• Ensure compliance with all health, safety, and legal regulations, maintaining a safe and clean environment.
• Manage vendor relationships and supply chain processes to ensure smooth operations.
• Coordinate and execute special events, activities, and promotions to enhance the guest experience.

Qualifications:

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• At least 3-5 years of experience in a management role within resort, hotel, or hospitality operations.
• Proven leadership ability with exceptional interpersonal and communication skills.
• Strong financial acumen, with experience in budgeting, cost control, and revenue management.
• Deep knowledge of guest relations, service standards, and operational best practices in the hospitality industry.
• Ability to manage multiple priorities in a fast-paced environment while maintaining a high level of guest satisfaction.
• A passion for delivering outstanding experiences for guests and maintaining high operational standards.
• Knowledge of local hospitality regulations and safety standards.
• Fluent in English; proficiency in Thai or other languages is a plus.
• Flexible and adaptable with the ability to work in a fast-paced environment.
• Ability to travel (with valid passport) and relocate to Thailand.

What We Offer:

• Competitive salary 
• Work Visa and Work Permit
• Opportunities for career growth and development.
• Accommodation and Staff Meals.
• Vibrant work environment in beautiful resort locations.