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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

URBANA ESTATE CO., LTD.

URGENTLY REQUIRED !!!

Job Description

Job Qualification 
- Bachelor's degree or equivalent required.
- A Minimum 3 years of experience in resident manager/hotel manager/Assistant general manager or related hospitality fields.
- Experience in hotel and service apartment is a plus 
- Excellent interpersonal and communication skills
- Leadership and management skills with ability to motivate staff
- Organized with a positive attitude, hardworking, professional, and enjoys working in a team environment.
- Strong organizational skills, attention to detail, ability to work under pressure including emergency situations and to prioritize tasks.
- Be able to work flexible working hours (including some weekends)
- Good computer  skill in MS office and google drive

MANEERIN PROPERTY CO., LTD.

Job Description

Responsibilities

• Perform quantity take-off and prepare BOQ from construction drawings, specifications, and related documents.

• Prepare BOQ for building and infrastructure works (roads, drainage, electrical, water supply, external, and landscape) for low-rise housing projects.

• Collect, verify, and analyze cost data including material prices, labor, and subcontractor quotations.

• Analyze and compare supplier/subcontractor quotations to ensure competitive and reasonable pricing.

• Prepare project budgets and feasibility budgets for investment and project evaluation.

• Support budget control activities including cost monitoring, Variation Orders (VO), and cost deviation reports.

• Coordinate with design, engineering, purchasing, and site teams, with occasional site visits for accurate cost validation.

• Ensure alignment between drawings, BOQ, and site conditions for accurate cost planning.

• Prepare cost reports and summaries for management decision-making.

• Review BOQ/cost data prepared by junior staff and provide technical guidance.

• Maintain and improve cost databases, templates, and estimation standards.

• Participate in supplier/subcontractor evaluation regarding pricing and performance.
  

Qualifications

• Education: Bachelor’s or Master’s degree in Civil Engineering, Construction Management, or a related field

• Experience: Minimum 10 years of experience in construction.

• Industry Experience: Strong background in in preparing infrastructure BOQb and real estate development, particularly in land subdivision and residential projects

• Skills:

  • Strong leadership and team management in cost estimation.

  • Excellent coordination and communication skills.

  • High level of accuracy, analytical thinking, and cost evaluation capability.

EHL Campus (Singapore) Pte. Ltd.

EHL Group in a nutshell:

Job Description

Join us and shape the future of hospitality today!

EHL’s vibrant campuses are a unique hub where passionate students, distinguished academia and industry experts come together from over 120 countries with a common goal: to develop and spread hospitality knowledge, while supporting the continued growth of the industry.

We continuously strive to enhance the working environment and personal development opportunities for our 500+ staff and faculty, who count among the most recognized experts of their respective fields. Since its creation in 1893, EHL has been widely recognized by the industry and consistently ranks among the top hospitality management schools in the world. Everything we do is grounded in our values of excellence, family, respect, learning and innovation and we are committed to bringing them to life in tangible ways to our staff.

EHL Group in a nutshell:

• 2 campuses in Switzerland, 1 in Singapore.

• Diplomas ranging from professional certificates to master's degrees, including the best Bachelor's degree in hospitality Management in the world.

• An innovation village (incubator), which also serves as a "sandbox" for the educational concepts of the future.

• World-class culinary arts, including 6 Meilleurs Ouvriers de France and a Michelin-starred restaurant.

• The integration of new technologies into study programs.

• A global hospitality consultancy arm, EHL Advisory Services.

• EHL Alliance, a business network designed to leverage EHL’s resources and knowledge comprised of world-renowned brands and industry leaders.

We are looking for:

Hospitality Service Manager

(100% activity rate)

Your mission

To manage external stakeholders and support the Managing Director in ensuring smooth and efficient campus operations by coordinating activities across all functional areas. This includes implementing and aligning policies, processes, and systems in collaboration with colleagues and relevant stakeholders in Lausanne.

As the EHL Values Coordinator for the Singapore Campus, he/she serves as a role model and uphold the institution’s values, fostering a professional environment that reflects EHL’s mission and values.

To foster strong industry and alumni relationships and promote EHL’s values, ensuring a professional, engaging environment that reinforces EHL’s leadership in hospitality education across the Asia-Pacific region

 To oversee the smooth execution of campus operations and industry-related activities while upholding and promoting EHL’s values and standards. The role aims to position EHL as a benchmark of excellence in hospitality education and strengthen its reputation within the Asia-Pacific region.

Your main responsibilities will include

• To manage day-to-day campus operations by ensuring the seamless execution of all activities through effective planning, vendor management and coordination across property facilities, F&B services, and safety & security.

• Support the Managing Director in compliance, quality assurance, safety & security and best practice implementation across the campus.

• Manage and support contract renewals related to campus operations, including but not limited to building leases, facilities management, food & beverage, and industry and event-related agreements.

• Support the Managing Director with the allocation of budget for operations and events-related tasks and track expenses.

• Act as the main point of contact for all campus events and oversee coordination across departments.

• Manage and organize industry-related events held on campus.

• Support the Managing Director in nurturing industry relationships and strategic partnerships. A key focus includes engaging with EHL’s Asia-Pacific alumni chapters to empower them as brand ambassadors.

• Actively advocate and integrate EHL’s values into daily campus life, operations, and interactions. Demonstrate and reinforce behaviors that reflect EHL’s values and professional standards.

• Champion EHL’s values and culture through initiatives promoting professionalism, integrity, and respect.

• Gather feedback and assess how values are being practiced, sharing insights and recommendations for continuous improvement.

Prerequisites and personality

• You have a bachelor’s degree with relevant experience.

• You have at least five years of professional experience, preferably in the hospitality industry or in the field of education.

• You have excellent communication and interpersonal skills in a business environment.

• You demonstrate the ability to work with multicultural teams and in an international environment.

• You are a self-starter with a service- and customer-oriented mindset.

• You have strong command of Microsoft Office tools and other communication platforms.

• You have a strong sense of hospitality

• Excellent English language skills (written and spoken).

• Versatile, good team spirit, autonomous, strong service and quality orientation, as well as very good interpersonal skills, problem solving oriented.

What we offer

The EHL Group offers exceptional benefits to its employees, including free meals, an attractive number of days off, a parking space as well as access to various services and infrastructures.

Do you recognize yourself in this description? Send us your complete application without delay, only through this website. Please note that the documents submitted will be used to evaluate your application and will be processed by authorised EHL Group staff.

For information on the processing of personal data, please consult our privacy policy.

 Applications sent by any other means will not be considered.

Woh Hup (Private) Limited

An established pioneer of more than 97 years in Singapore’s construction and civil engineering industry, we remain at the forefront of shaping the nation’s urban landscape by consistently delivering high quality, innovative building solutions.

Job Description

The Deputy/WSHE Manager is responsible and oversees other WSHE Officers for carrying out all the environmental, health and safety tasks to create and maintain a safe workplace and culture.

A summary of the responsibilities of this position are, and not limited to, as follows:

• Discharge duties as relevant in the WSH Act, WSH (Workplace Safety and Health (Officers) Regulations and Environmental Public Health Act

• Implement and maintain proper procedures of WSHE management, administrative and recording system

• Assist the WSHE committee chairman, act as secretary to the committee and provide guidance to the members in carrying out their safety duties

• Conduct team/ individual WSHE inspections and produce relevant reports and follow-ups

• Organize / conduct WSHE briefing/ training to all employees.

• Investigate every incident/ accident and develop preventive measures.

• Ensure risk assessment control measures are implemented for their activities.

• Be prepared to stop work or to notify the Project Manager in the event of any WSHE deviations.

Skills and Requirements:

• Education: Higher WSH-related qualifications other than WSHO required training preferred.

• Experience: For Manager: Minimum of 10 years of post-registration and practical experience in the Construction industry with at least team management experience. (For Deputy Manager: Minmum of 8 years)

• Prefer individuals with a track record in handling complex, large-scale or mega projects.

• Registered WSHO with Ministry of Manpower and register ECO with National Environmental Agency. ECMO with Institute of Engineers is preferred

Eighteen M Pte. Ltd.

Job Description

Manage the day-to-day operations of the hotel, ensuring all departments (front desk, housekeeping, etc.) function smoothly and efficiently.

Recruit, train, and supervise hotel staff, ensuring they adhere to company policies and provide excellent customer service. This includes creating work schedules and conducting performance evaluations.

Ensure high levels of guest satisfaction by addressing complaints, resolving issues, and implementing service standards. Monitor guest feedback and conduct surveys to assess satisfaction levels.

Develop and manage budgets, track expenses, and implement cost control measures to maximize profitability. Prepare financial reports for the hotel management.

Conduct regular inspections of hotel facilities to ensure cleanliness and maintenance standards are met. Implement and review standard operating procedures (SOPs) across all departments.

Develop strategies to promote hotel services and attract clients, including managing relationships with suppliers and contractors.

Inter Island Manpower Pte Ltd

Job Description

Job Title: Vice President, Operations (VP Ops)
Location: Singapore
Salary: Up to SGD 7,000
Working Hours: 6 days/week
Reporting To: Chief Executive Officer

About the Role:
We are seeking a dynamic Vice President of Operations to drive operational excellence across all company-owned and franchised restaurants in Singapore, with future plans for South-East Asia expansion. You will build and lead a high-performing operations team, ensuring world-class standards in food safety, service quality, cost control, and scalability.

Key Responsibilities:

• Lead restaurant operations, ensuring consistent quality, speed, cleanliness, and guest satisfaction

• Own P&L performance, optimizing labor, food cost, and operational efficiency

• Build and mentor an operations leadership pipeline, with structured training and succession plans

• Ensure strict compliance with food safety, workplace safety, and brand standards

• Drive new store openings and scalable operating models to support regional growth

• Establish franchise standards, governance, and performance management

• Leverage digital tools and data for operational insights and process improvements

Qualifications:

• 12+ years in multi-unit QSR or fast-casual operations leadership

• Experience with systems-driven global QSR brands

• Strong financial acumen and P&L ownership

• Knowledge of Singapore’s regulatory environment; regional SEA exposure is a plus

• Proven track record in building high-performing frontline teams

Leadership Competencies:

• Strategic, systems-driven thinker with strong execution focus

• Data-driven and hands-on with operational discipline

• Adaptable, resilient, and culturally aware

• High integrity and effective in fast-growth environments

Registration No: R25158347

Inter Island Manpower Pte Ltd (Co Reg: 200810144N / EA License: 08C3527)

Please send your updated resume by clicking “Apply”.

Only shortlisted candidates will be notified.

MOON CHAY VEGETARIAN RESTAURANT PTE. LTD.

Job Description

KEY RESPONSIBILITIES

1. Operations Management

• Oversee daily restaurant operations (kitchen & service)

• Ensure food quality, service standards, and customer experience

• Improve and standardize operational processes

2. Team Leadership

• Recruit, train, and manage staff

• Build a positive, responsible, and heart-led working culture

• Evaluate performance and optimize staff scheduling

3. Business Growth

• Support revenue growth strategies and new initiatives

• Develop seasonal menus, promotions, and special events

• Handle group bookings, catering, and partnerships

4. Brand & Marketing Support

• Work with the marketing team to strengthen Moon Chay’s brand

• Maintain brand values: vegetarian – healthy – mindful – healing

• Represent Moon Chay in events and collaborations

5. Financial & Cost Control

• Monitor operating costs and optimize expenses

• Track revenue performance and suggest improvements

• Support budgeting and reporting to Director

6. Quality & Compliance

• Ensure food safety, hygiene, and legal compliance

• Maintain high service and operational standards

• Experience in restaurant / hospitality management

• Strong leadership and people management skills

• Business-minded, hands-on, and responsible

• Passion for vegetarian food or healthy lifestyle is a plus

• Calm, empathetic, and solution-oriented

Te Mata Glamping Co.,LTD.

Job Description

Looking for a driven Operations Manager for a Boutique Resort in Khao Yai. (7 villas)

- Ensure smooth daily operation (able to plan man power according to hotel's occupancy)
- Ensure customer's satisfaction when problem arise & effective problem solving
- Control cost
- Help each department strategies their work and drive all staffs to perform their best
- Develop, implement and manage the operational departments' long term goals and projects implementations.
- Report to owner effectively

- Bachelor degree in Hotel management or other relevant field
- Experience at 4-5 stars resorts or pool villa resorts are preferred & great understanding of high-end customers
- At least 3 years of experience in hotel management or general management
- Communicates well in English & Thai
- Excellent organizational skills, communication skills, and problem-solving skills
- Passionate about creating memorable experience & strong customer-focused mentality
- Detailed oriented
- Has computer skills, including MS Excel, Word, and PowerPoint

If interested please email: temataglamping.careers@gmail.com

Defence Collective Singapore Ltd

Defence Collective Singapore is a defence-inspired museum collective, which pays homage to Singapore’s resolve and determination, and its journey which has brought the nation to where it is today. Through its immersive galleries and fun, engaging experiences, the Defence Collective Singapore aims to share the Singapore Defence Story through its unique lens with all visitors.

Job Description

THIS IS A 2-YEARS RENEWABLE / CONVERTIBLE CONTRACT ROLE

Job Summary:

Singapore Discovery Centre is seeking a Manager (Hard Services) to oversee the building’s infrastructure, ensuring it remains safe, efficient, and well-maintained to support the smooth operation of the Centre. As the backbone of the facility, this role oversees all M&E, civil, and building systems, providing a stable foundation for all other services to function effectively. This leadership position drives internal teams and contractors to uphold system performance and safety standards, while also spearheading the transition to Integrated Facilities Management and Building Information Modelling (BIM) / Digital Twin.

Key Responsibilities:

 1. Strategic & Operational Leadership 

• Lead and manage all hard services, including M&E, ACMV, plumbing, fire protection, civil, and infrastructure systems.

• Develop and implement long-term maintenance and capital upgrade strategies to progressively uplift ageing infrastructure.

• Ensure operational continuity via robust preventive and corrective maintenance plans tailored for older building systems with full compliance to statutory codes, fire safety, and engineering best practices.

• Establish and enforce operational protocols that enhance reliability, safety, and readiness of all core engineering systems.

 2. Technical Oversight

• Lead adoption of Building Information Modelling (BIM) and digital asset tools to streamline maintenance planning and system integration.

• Oversee statutory inspections, testing, and audits (e.g., fire safety, structural), and ensure timely submission of compliance reports.

• Monitor and verify timely execution of maintenance works, cyclical repairs, and ad hoc projects according to the approved maintenance plan.

• Lead the response for emergency repairs and system breakdowns, providing hands-on technical guidance where necessary.

 3. Contractor Management & Facilities Maintenance

• Supervise internal operational teams to focus on managing systems safely and efficiently including managing vendor performance, SLAs, and service contracts while transiting to Integrated Facilities Management operation.

• Prepare and procure term service contracts to provide maintenance or repair works during this transition phase.

• Monitor and track asset performance, maintenance efficiency, providing engineering insights to drive business case proposals for CAPEX upgrades or system replacements.

4. Innovation & Sustainability

• Drive progressive upgrading of outdated systems through adoption of smart building solutions, IoT-based monitoring, and automation.

• Lead initiatives to enhance energy efficiency, water usage, and system resilience, aligning operations with sustainability targets.

• Stay current with industry trends to integrate future-ready engineering solutions and improve long-term asset performance.

 5. Safety, Emergency & Incident Management

• Lead the development and implementation of emergency response protocols and business continuity plans for all assets and systems.

• Oversee safety across front-of-house public areas, back-of-house operations, and contractor work zones.

• Coordinate closely with internal operational units during incidents, drills, and evacuation exercises.

• Conduct regular safety briefings, site inspections, and onboarding inductions for all personnel, including part-timers and interns.

• Represent the SDC team on Workplace Safety and Health (WSH) committee and manage CERT training requirements and compliance.

• Ensure timely submission and adherence to risk assessments, oversee Permit-to-Work (PTW) processes, and lead incident investigations where necessary. Continuously review and improve emergency response capabilities based on incident learnings and evolving risks.

 6. Budgeting and Reporting

• Prepare and manage annual budgets for Centre operations and capital improvements.

• Monitor KPIs and present quarterly reports on system failures.

• Lead root cause analyses for identified failures and perform necessary recovery.

 Qualifications & Experience:

• Bachelor’s Degree in Mechanical Engineering or equivalent.

• Minimum 8 years of relevant work experience in managing commercial, hospitality, attraction or mixed building developments.

• Minimum 3 years in managerial role managing hard services.

• Certified as Fire Safety Manager or Senior Fire Safety Manager and in practice for similar building capacity. Candidate will be registered as the building FSM to carry out the duties of FSM.

• Strong working knowledge of statutory codes and regulations. Familiar with statutory requirements on building services, facility operations, maintenance, and safety – such as smart building, green building practice, and energy management framework.

• Strong working knowledge of BIM, CMMS platform, digital asset management, smart building systems.

• Lead in crisis management planning, building audits, fire drills, and emergency protocols.

• Familiar with government procurement system and contract management

• Resilient to project complexities, demands, ensuring that all strategic and tactical objectives are met and fulfilled.

• Certified as Green Mark Facilities Manager, LEW Grade 7 / 8 / 9 will be considered favourably.

• Relevant experiences and digital transformation to BIM with IoT integration, BAS integration, smart building systems strongly preferred.

 Preferred Attributes:

• Resourceful, self-motivated, and results driven.

• Strategic thinker with operational agility and a continuous improvement mindset.

• Demonstrated ability to manage cross-functional teams and large-scale projects with excellent leadership, interpersonal and communication skills.

 Working Hours: 

• Comfortable working on rostered weekends and public holidays (as Duty Manager for the Centre) with approximately, 4 – 6 shifts/month with 1-2 shifts/week which may fall on weekends and/or public holidays (OIL will be given).

• Able to work beyond normal office working hours for troubleshooting and/or maintenance (when necessary).

Private Advertiser

Job Description

House Manager

We are seeking an experienced and service-oriented House Manager to oversee the daily operations of a private luxury household in Singapore. This role is ideal for candidates with a strong hospitality background who are accustomed to delivering 5-star service standards.

Key Responsibilities:

• Manage day-to-day household operations and schedules

• Supervise household staff and external service providers

• Coordinate maintenance, repairs, and vendors

• Ensure high standards of cleanliness, organisation, and service

• Support hosting of guests and family events

• Maintain discretion and confidentiality at all times

Requirements:

• Minimum 5 years’ experience
• Background in housekeeping, hotels or resorts is welcome.
• High level of confidentiality, discretion, professionalism, and trustworthiness.
• Hands-on, proactive, and able to work independently with minimal supervision.
• Flexible, reliable, and service-oriented with strong organizational and time-management skills.
• Excellent interpersonal and communication skills; able to stay calm under pressure.
• Fluent in English, both written and spoken.
• Willingness to work flexible hours, including weekends.
• Ability to travel when required.

Salary will commensurate with experience.

Momentus Hotel Alexandra

Managed by Momentus Hospitality, we are looking for motivated and energetic people to be part of our growing team. If you have a passion for the industry and are driven by the desire to create inspiring moments, Momentus Hotel Alexandra offers you great opportunities.

Job Description

Reporting to the Director of Commercial, the incumbent will play a vital part in driving sales and promoting the hotel's offerings to prospective clients.

Responsibilities

• To be responsible for the management of a portfolio of clients within designated sales territory and/or market segments to maximise business opportunities within the defined sales territory.

• To keep in close touch with market and advise Director of Commercial regarding on competitive pricing, promotion, products, etc.

• To organise hotel and facilities familiarization tour for clients and potential customers. 

• To be involved in all sales related activities like participation in sales roadshow/blitzes and attendance in trade function, trade shows and promotions as directed.

• To put into motion all sales leads and implement programmes to win continued customer loyalty. 

• To develop productive sales relationships with all existing and potential customers.  To manage key accounts effectively.

• To participate in the preparation and submission of annual sales budget for management approval. and execution of approved sales budget.

• To assist the Director of Commercial in the management of the department as well as all accounts and work relating to the department.

Requirements

• Relevant tertiary qualification in hospitality, tourism or a related field

• Minimum 3 years' of relevant experience in similar capacity.

• Excellent communication and interpersonal skills with the ability to build strong relationships

• Strong problem-solving and analytical skills, with a keen attention to detail

SICHUAN CHEF PTE. LTD.

Job Description

• Ensuring restaurant managers are hiring and retaining team members to help improve productivity and quality of the guest experience
• Business Management-Support the General Manager in managing food and labor costs to increase Restaurant profitability
• Manage the requirements for health and safety training across all outlets and ensure that all outlets are fully up to date on municipality requirements
• Drive performance and sales levels improvements for all restaurants
• Implement practices and procedures and consistently review operational standards with the aim of always improving speed and service quality
• Schedule staff hours and assign tasks for service
• Ensuring that the strictest standards of sanitation, food safety and cleanliness are practiced in every restaurant, by ever team member on a daily basis

LAS VEGAS PTE. LTD.

Job Description

- Brainstorm for monthly program event

- Ensure a good working enviroment between all management and staff

- Co-operate and assit in day scheduling and planning of daily work

- Co ordinate and ensure all staffs in making adaptions to their work

- Ensure all staffs performances and up to the standard of the company requirements.

- Provide regular progress reports and updates of the premise

- Maintain high level of communication and liasion with all departments level as required

- Ensure club policies and contractual agreement are understood and implemented

- Attend and participate in meetings as required.

PARAGON COLLECTIVE PTE. LTD.

Job Description

We are looking for someone who loves to interact with people, enjoy conversations on food and loves an active and exciting day at work!

As the restaurant service manager, you will provide an exceptional customer experience from the moment they enter the restaurant till they leave the restaurant feeling so satisfied with their meals and the service you have provided.

Job responsibilities:

• Manage customers reservations through phone calls, whatsapp and messages
• Provide exceptional customer service to diners, making their dining experience with you memorable and happy from the start to finish
• Recommend diners drinks based on what they prefer
• Explain the dishes to diners and ensure that their needs are well attended to
• Able to think on your feet should any unexpected scenario arises and able to transform any unforeseen situation into a happy experience

Rat Pack LC Limited

Job Description

We’re now looking for a dynamic Assistant Manager to join Pici Central, our neighbourhood SoHo pasta bar along lively Aberdeen Street.

As an Assistant Manager, you will support the Restaurant Manager in running a top quality, high volume venue. You will ensure that the team is well trained, motivated, and consistently delivers a friendly, approachable, caring and informed service experience to our guests. You will be identifiable as a manager whilst on the floor, greeting guests and dealing with any issues that may arise.

The ideal candidate is passionate about hospitality, will have at least one year's experience as an assistant manager in a highly regarded restaurant, and be a hands-on, floor-based manager who enjoys being guest-facing.

Duties & Responsibilities

• Ensure smooth implementation and execution of the restaurant operations
• Provide training to the team to deliver the highest quality of service and sustain brand image
• Implement marketing activities to drive sales and revenue for the restaurant
• Control stocks for daily use in the restaurant to ensure service requirements are met
• Supervise and coordinate the prompt, high-standard, efficient, and courteous serving of food and beverages in the restaurant
• Manage and store vendors’ contracts and invoices
• Provide support to the Restaurant Manager in coordinating a variety of activities such as hiring and training, arranging schedules and guest requirements
• Arrange for new employees’ proper onboarding (scheduling training and ordering uniforms)
• Monitor compliance with safety and hygiene regulations
• Gather guests’ feedback, respond accordingly, and resolve guest complaints

Requirements

• 3+ years experience in hospitality industry
• Strong management skill with a positive mindset and friendly image
• Understanding in MS Office
• A team player who is reliable and dependable
• Enthusiastic when serving guests
• Excellent communication, interpersonal and leadership skills
• Self-organised and details-oriented with a strong sense of responsibility
• Good business sense and operational, administrative and social skills
• Passion, determination and commitment for success in the F&B industry
• Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity

Benefits

• 50% discount at all our restaurants
• Guaranteed monthly incentive bonus – the teams make our venues successful and are rewarded in line with its performance!
• Cash and credit card tips
• Medical insurance
• Birthday gift certificate
• Referral bonus

Discover more about your next adventure: https://pici.hk/our-philosophy/

Rat Pack LC Limited

Job Description

We’re now looking for a dynamic Assistant Manager to join Pici Causeway Bay, our pasta hideaway in HK’s busiest retail and commercial district.

As an Assistant Manager, you will support the Restaurant Manager in running a top quality, high volume venue. You will ensure that the team is well trained, motivated, and consistently delivers a friendly, approachable, caring and informed service experience to our guests. You will be identifiable as a manager whilst on the floor, greeting guests and dealing with any issues that may arise.

The ideal candidate is passionate about hospitality, will have at least one year's experience as an assistant manager in a highly regarded restaurant, and be a hands-on, floor-based manager who enjoys being guest-facing.

Duties & Responsibilities

• Ensure smooth implementation and execution of the restaurant operations

• Provide training to the team to deliver the highest quality of service and sustain brand image

• Implement marketing activities to drive sales and revenue for the restaurant

• Control stocks for daily use in the restaurant to ensure service requirements are met

• Supervise and coordinate the prompt, high-standard, efficient, and courteous serving of food and beverages in the restaurant

• Manage and store vendors’ contracts and invoices

• Provide support to the Restaurant Manager in coordinating a variety of activities such as hiring and training, arranging schedules and guest requirements

• Arrange for new employees’ proper onboarding (scheduling training and ordering uniforms)

• Monitor compliance with safety and hygiene regulations

• Gather guests’ feedback, respond accordingly, and resolve guest complaints

Requirements

• 3+ years experience in hospitality industry

• Strong management skill with a positive mindset and friendly image

• Understanding in MS Office

• A team player who is reliable and dependable

• Enthusiastic when serving guests

• Excellent communication, interpersonal and leadership skills

• Self-organised and details-oriented with a strong sense of responsibility

• Good business sense and operational, administrative and social skills

• Passion, determination and commitment for success in the F&B industry

• Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity

Benefits

• 50% discount at all our restaurants

• Guaranteed monthly incentive bonus – the teams make our venues successful and are rewarded in line with its performance!

• Cash and credit card tips

• Medical insurance

• Birthday gift certificate

• Referral bonus

Rat Pack LC Limited

Job Description

We’re now looking for a dynamic Assistant Manager to join The Optimist, our iconic, Barcelona-inspired Northern Spanish grill on Hennessy Road.

As an Assistant Manager, you will support the Restaurant Manager in running a top quality, high volume venue. You will ensure that the team is well trained, motivated, and consistently delivers a friendly, approachable, caring and informed service experience to our guests. You will be identifiable as a manager whilst on the floor, greeting guests and dealing with any issues that may arise.

The ideal candidate is passionate about hospitality, will have at least one year's experience as an assistant manager in a highly regarded restaurant, and be a hands-on, floor-based manager who enjoys being guest-facing.

Duties & Responsibilities

• Ensure smooth implementation and execution of the restaurant operations
• Provide training to the team to deliver the highest quality of service and sustain brand image
• Implement marketing activities to drive sales and revenue for the restaurant
• Control stocks for daily use in the restaurant to ensure service requirements are met
• Supervise and coordinate the prompt, high-standard, efficient, and courteous serving of food and beverages in the restaurant
• Manage and store vendors’ contracts and invoices
• Provide support to the Restaurant Manager in coordinating a variety of activities such as hiring and training, arranging schedules and guest requirements
• Arrange for new employees’ proper onboarding (scheduling training and ordering uniforms)
• Monitor compliance with safety and hygiene regulations
• Gather guests’ feedback, respond accordingly, and resolve guest complaints

Requirements

• 3+ years experience in hospitality industry
• Strong management skill with a positive mindset and friendly image
• Understanding in MS Office
• A team player who is reliable and dependable
• Enthusiastic when serving guests
• Excellent communication, interpersonal and leadership skills
• Self-organised and details-oriented with a strong sense of responsibility
• Good business sense and operational, administrative and social skills
• Passion, determination and commitment for success in the F&B industry
• Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity

Benefits

• 50% discount at all our restaurants
• Guaranteed inc incentive scheme – the teams make our venues successful and are rewarded in line with its performance!
• Cash and credit card tips
• Medical insurance
• Referral bonus

Discover more about your next adventure: https://theoptimist.hk

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years.

Job Description

Marriott International

Job Description

UPS Asia Group Pte. Ltd.

UPS is a global leader in logistics, offering a broad range of solutions including the transportation of packages and freight; the facilitation of international trade, and the deployment of advanced technology to more efficiently manage the world of business. Headquartered in Atlanta, UPS serves more than 220 countries and territories worldwide, employs 398,300 people globally, and operates a fleet of over 92,000 vehicles.

Job Description

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years.

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Director of Quality Excellence is the strategic and operational champion of service quality, guest satisfaction, and continuous improvement across the hotel. This role integrates data-driven insights, Lean Six Sigma methodologies, and AI-enabled tools to elevate the guest journey, ensure compliance with brand and Forbes standards, and drive sustainable performance. Collaborating closely with all departments, this leader transforms feedback into action, SOPs into excellence, and innovation into measurable results.

Key Responsibilities

Quality Governance & Compliance

•       Lead property-wide Quality Assurance meetings; consolidate findings from audits, Forbes criteria, and brand standards.

•       Conduct regular audits and walkthroughs; assign and track corrective actions with department heads.

•       Ensure full compliance with Hilton Brand Standards and Forbes Travel Guide criteria.

Guest Experience & Feedback Analysis

•       Analyze guest feedback from internal platforms and external review channels to identify trends and root causes.

•       Drive the Stay Experience Platform program; translate insights into actionable improvements across departments.

•       Own the Customer Preference Centre to enable hyper-personalized service and targeted upselling.

Process Optimization & SOP Management

•       Review and redesign SOPs to eliminate inefficiencies and elevate service delivery.

•       Coach department heads on Lean Six Sigma principles to streamline operations and enhance consistency.

•       Establish and maintain QA processes and documentation.

Training & Capability Building

•       Partner with HR and L&D to design and deliver training on QA, Forbes standards, and continuous improvement.

•       Monitor team competency and readiness through audits, observations, and feedback loops.

•       Prepare and lead Forbes and mystery audit simulations to ensure audit-readiness.

Innovation & AI Integration

•       Curate and govern a secure AI Prompt Library for service recovery, guest communication, and process improvement.

•       Leverage AI and analytics tools (e.g., Power BI, Copilot Studio) to build dashboards and track KPIs.

•       Pilot innovative strategies to enhance personalization, engagement, and operational agility.

Financial & Strategic Impact

•       Build ROI models for improvement initiatives; collaborate with Finance to embed savings into forecasts.

•       Track and report on quality-driven financial outcomes (e.g., RevPAR uplift, cost savings, guest retention).

•       Align quality initiatives with ESG and sustainability goals where applicable.

Qualifications & Skills

Required

•       Bachelor’s degree in Hospitality, Business Analytics, or related field.

•       8+ years of progressive experience in luxury hotel operations, including guest-facing and leadership roles.

•       Certified Lean Six Sigma Black Belt or equivalent.

•       Advanced proficiency in Microsoft Power BI, Copilot Studio, and data visualization tools.

•       Strong communication, facilitation, and cross-functional leadership skills.

Preferred

•       Master’s degree in Operations, Data Science, or Business Management.

•       ISO 9001 Lead Auditor, EFQM Assessor, or similar quality accreditation.

•       Experience in multi-property, pre-opening, or regional roles.

•       Recognized thought leadership in AI, Lean, or hospitality quality management.

Leadership Attributes

•       Executive Presence & Influence: Inspires confidence across all levels, from owners to frontline staff.

•       Analytical & Insightful: Translates complex data into clear, actionable strategies.

•       Innovative & Curious: Constantly explores new tools and methods to enhance guest   experience.

•       Collaborative & Approachable: Builds trust and alignment across diverse teams.

•       Results-Oriented: Sets clear goals, tracks progress, and celebrates success.

What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Artyzen Hospitality Group

Job Description

Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.

Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Marie Villa” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng.

Responsibilities:

• To keep the restaurants department functioning smoothly by ensuring that team members operate with peak efficiency through coordination, communication, leadership and cooperation.
• Support the development and the execution of the concept of each of the different outlets.
• Assist in the development of new ideas related to the re-invention of the local craftsmanship in each of the venues.
• Work closely together with the Events and Support team and Kitchen as partners of the same F&B team, ensuring smooth and efficient service and creating memorable guest experiences.
• Complete understanding and technical skills and knowledge in all aspects of food handling and beverage storage & making.
• Ensure that all the outlets and meeting and events are managed efficiently according to the established concept statements (including décor, smell and music) and adhere to Company and Hotel Policies & Procedures and Standards.
• Work with the culinary department on monitoring and analysing the activities and trends of competitive restaurants, bars and other hotel’s meeting & events departments and ensure that the menu pricing has the correct balance of price/product to ensure that neither price not value is a barrier to guest loyalty.
• Use the Art of Service; be responsible for the whole guest journey in the F&B department.
• Be a hands-on Manager and be present in the operation, especially during busy periods.
• Ensure that all the F&B outlets are organized and perform their duties and maintain their areas and equipment in accordance with the company brand standards.
• Work closely with the Hygiene and Stewarding Manager and check the execution of the policies regarding safety and hygiene (HACCP), and ensure kitchens and equipment are maintained in sanitary condition.
• To handle all guest complaints, requests and inquiries on all hotel products and service.
• Monitor and analyse the activities and trends of competitive restaurants, bars and other hotel’s meeting & events departments and ensure that the F&B team are fully aware what is happening in the market.
• Review the analysis of all F&B orientated feedback websites and, evaluate guest satisfaction levels and advise Director of Restaurant and Bars the actions to be taken.
• Implement and drive departmental targets and objectives, work schedules, budgets, and policies and procedures.
• Assist in the formulation of the Annual Operating Budget in determining outlet projected revenues and expenses, operating equipment and FF&E requirements in line with the compilation of the Annual Business Plan.
• Maintain current budgeted and forecasted revenues, payroll, and margins.
• Work with the Assistant Restaurant Manager, Executive Chef and Chef de Cuisines to set the outlets’ objectives, targets, budgets and strategies for daily/monthly sales and cost control.
• Other ad-hoc assignments and projects as needed.

Qualifications:

• Minimum 5 years of experience in a managerial role in the F&B and Hospitality industry.
• Knowledge of food and beverage service, including wine and cocktail service.
• Strong leadership skills, with the ability to motivate and train staff.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management skills.
• Ability to work well under pressure and in a fast-paced environment.
• Strong attention to detail and ability to maintain high standards.
• Experience with scheduling and labor cost management.
• Proficient in computer skills, including MS Office and restaurant POS systems.
• Financial acumen and ability to manage budgets.
• Good command of written and spoken English.
• Passionate and enthusiastic with a positive ‘can-do’ attitude.

Do the spirits of our Service Artisans – “Sharing, Inspiring, Dynamic and Engaging”, sit well with your personal outlook and way of doing things? If so, you could be a great match for our new hotel!Successful applicants will be contacted within six weeks. All personal data collected will be treated in strict confidence and be used for recruitment purposes only.

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HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years.

Job Description

The Brand Management function is responsible for ensuring that Hilton’s global brands are compelling to owners and guests in the region. This means shaping Hilton’s lifestyle brands in ways that resonate with diverse regional markets, while keeping true to global positioning. The broader APAC Brands team includes a range of other functions, including ensuring hotels open on time, comply with brand standards, and have the tools to consistently deliver industry-leading guest experiences.

Hilton’s Lifestyle brands include Canopy by Hilton, Motto by Hilton, Curio Collection by Hilton, and Tapestry Collection by Hilton. These brands celebrate creativity, modern culture, and individuality, attracting a new generation of travelers who seek hotels that enable them to express themselves. The Director, Lifestyle Brand Management – APAC will be a passionate, creative leader who thrives on bringing unique narratives and distinctive experiences to life at scale. Critical to this role is the ability to understand the essence of Lifestyle and translate what is often intangible into clear direction for teams across diverse cultures.

HOW YOU WILL MAKE AN IMPACT

Your role is important, and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

• Adapt Hilton’s global Lifestyle brands to owners and guests in the APAC region, balancing global consistency with regional relevance
• Distill the intangible aspects of Lifestyle, such as design ethos, service style, and cultural energy, into clear and practical guidance that hotel and corporate teams across different cultures can understand and implement
• Support the conversion of independent hotels into Collection properties, shaping each hotel’s existing character into a compelling narrative, brand pillars, and personality that elevates the guest experience
• Work with hotels to craft compelling positioning and bring it to life through collateral, service rituals, and distinctive guest interactions
• Identify and close capability gaps in how Lifestyle hotels operate; design and implement tools, training, and processes to address them
• Partner with Hilton’s global Lifestyle design, F&B, and marketing teams to ensure best-in-class capabilities are deployed in APAC
• Review hotel design, F&B, and property activations, giving clear feedback and guidance to ensure accurate execution
• Work with cross-functional teams and hotels to drive greater owner preference, consumer awareness, and guest preference for Hilton Lifestyle brands and hotels in APAC
• Engage across diverse APAC markets by visiting hotels, monitoring competitive landscapes, and adapting approaches to different cultural contexts.
• Build strong relationships with internal and external stakeholders, navigating complex conversations in a heavily matrixed environment

How you will collaborate with others:

• Work closely with Hilton Lifestyle brand leaders, design, and food & beverage as well as APAC development and operations to ensure Hilton Lifestyle brands are presented to potential owners and brought to life in hotels effectively
• Partner with diverse hotel teams across Asia to bring Hilton Lifestyle Brands to life in the guest experience
• Work with team members from independent hotels converting into the Collections brands to sharpen their unique narratives
• Collaborate with Hilton Brand Marketing and Hilton Honors to embed Lifestyle priorities into enterprise campaigns and drive dedicated Lifestyle activations where appropriate

What are examples of projects you will take ownership of:

• Lead regionalization projects to define APAC guest experiences and ensure attractive owner value propositions
• Uncover the character behind an independent hotel by identifying hidden assets, creating a thematic direction, building the narrative and personality
• Audit an existing Collection hotel recommending service, F&B, and collateral adjustments to improve its emotional appeal to guests
• Develop and implement a Lifestyle Leadership Pipeline Program to strengthen talent and succession for brand-aligned leaders
• Create and deliver playbooks, workshops, and presentations to help hotels translate strategy into execution
• Plan and deliver brand activations and booths at development events, internal Hilton meetings, and external sales/trade shows

WHY YOU’LL BE A GREAT FIT

You have these minimum qualifications:

• Bachelor’s degree required
• 7+ years of brand, strategy, and/or hospitality experience preferred
• Proficient English creative writing and verbal communication skills
• Proficiency in creating PowerPoint presentations
• Strong creative and storytelling capabilities
• Analytical capabilities to identify relevant analyses needed and to make conclusions from data
• Ability to guide execution of concepts that are hard to define, ensuring consistency of Lifestyle experiences across varied cultural contexts
• Ability to travel up to 50%

It would be useful if you have:

• Experience working in lifestyle and/or luxury brands
• Experience working in the APAC
• Awareness of global lifestyle trends and a passion for culture, design, and/or food & beverage 
• Proficiency in Mandarin Chinese or Japanese to handle business communications in Greater China & Mongolia (GCM) or Japan, Korea & Micronesia (JKM) region

WHAT IT IS LIKE WORKING FOR HILTON

Hilton, the #1 World’s Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

Hilton Hotel

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

A Director of Operations oversees and directs all aspects of the hotel operational departments which includes, Front Desk Service, Food & Beverage / Kitchen, Housekeeping, Engineering, Security, Fitness Centre and other relevant operating departments. This role ensures that these departments are well run by focusing on maximizing revenues and profits, minimizing operating costs, implementing and following up on service standards and team members’ trainings. He / she ensures the highest levels of customer satisfaction.  

What will I be doing? 

As the Director of Operations, you will be responsible for performing the following tasks to the highest standards: 

• Support the overall strategic management of the hotel by establishing effective working relationships with senior colleagues, in particular, the GM, DBD, FC & HRD. 
• In-charge of Front Office, Housekeeping, Security, Engineering, Food and Beverage, Kitchen and Recreation as well as Food Safety. 
• Actively participate in the key management issues in the property (Capital projects, refurbishment, training, customer service). 
• Train and implement Hilton standards and related departmental regulations. 
• Conduct routine inspections of all areas of the hotel to ensure that the hotel’s hardware and software are in optimum condition. 
• Make a detailed and reasonable cost control plan to control operating costs of each department to maximize operating profit without compromising Hilton standards, safety procedures and guest experience.  
• Analyze costs on a monthly basis and prepare action plans for cost per occupied room, food cost, beverage costs, payroll including overtime and other expenses such as for out-sourced labor or services. 
• Manage all direct reports professionally, encouraging good teamwork and operations. 
• Make or approve appropriate annual / quarterly / monthly budgets, targets and work plans for each direct report 
• Conduct regular Operations meetings including all direct reports. 
• Supervise team members’ performance and grooming daily. 
• Ensure that duty rosters are based on the needs of the hotel and are compliant with labor laws. 
• Ensure that hotel and direct reports achieve all key targets including but not limited to revenue, profit, SALT, QA, turnover, etc. 
• Work with the DBD and F&B Managers to ensure that all aspects of F&B is operating cost effectively (menu presentations / menu / pricing / promotions and ongoing activities). 
• Assist the DBD in establishing (with C&C Sales) an efficient and competitive C&C strategy and pricing. 
• Supervise and head all hotel activities, such as celebrations, decorations, communication and coordination with conference organizers, etc. 
• Evaluate competitors’ products and price policies twice a year. 
• Ensure that VIP guests receive the care and service they deserve every day. 
• Adhere to the hotel’s security and emergency policies and procedures. 
• Assist the General Manager in all activities and functions related to the daily operations of the hotel.  
• Complete relevant tasks assigned by the General Manager. 
• Acting deputy in the General Manager’s absence. 
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 
• Carry out any other reasonable duties and responsibilities as assigned. 

What are we looking for? 

A Director of Operations serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• Hospitality: Passionate about delivering exceptional guest experiences. 
• Integrity: Do the right thing, all the time. 
• Leadership: Strive to be leader in our industry and in our communities. 
• Teamwork: A team player in everything you do. 
• Ownership: Take ownership of your actions and decisions. 
• Now: Operate with a sense of urgency and discipline. 
• College degree or equivalent. 
• At least 3 years of relevant experience. 
• Experienced in the Hospitality, Travel or Leisure industry management. 
• Proficient in English and Chinese to meet business needs. 
• Proficient in Microsoft Office. 
• Strong commercial acumen. 
• Resourceful, creative and able to maintain flexibility. 
• Experience in F&B and Rooms Management preferred. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!