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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Accor Asia Corporate Offices

Job Description

Company Description

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.

By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfill yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,
Join us and become a Heartist.

General Manager
Be an ambassador of the brand and the property as General Manager, where your leadership, strong interpersonal skills and strategic vision will drive an engaged team, guest satisfaction and maximized operating results. You will bring your strong commercial and business acumen, and tenacity to drive the top line to exceed targets, and to position the property in the premium marketplace.

What is in it for you:

1. Leading the business
   Lead the overall management and strategic direction of the property and support all departments in the achievement of operational targets. Maximize the property in terms of profit and management of financials. Ensure full compliance with operating controls and legislation in all areas of the business.
2. Building your team
   Actively involved in the recruitment process of positions within the property to select the best fit. Champion employee engagement and promote a collaborative and inclusive environment where all employees are encouraged to provide input. Develop relationships within the local community.
3. Driving service culture
   Maintain product and service quality standards to exceed guest expectations. Promote the brand and ensure all brand essentials and standards are in place and executed consistently.

Your experience and skills include:

1. Previous experience in a leadership role within a similar hotel brand or business.
2. Passionate to grow and develop self and others.
3. Strong relator with ability to build relationships.
4. Strategic, creative and able to communicate effectively.
5. A proven leader who is able to inspire others.
6. Strong business acumen and demonstrated success in driving the commercial performance of the business and delivering on KPIs.

You will live the brand by:

1. Developing accurate and aggressive long and short-range financial objectives consistent with the Brand strategy.
2. Interacting in a positive way with all team members to ensure a luxury guest experience.
3. Fostering positive owner relations and maximizing performance.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

GLASSY JUNCTION PUB & RESTAURANT PTE. LTD.

Job Description

GIANT RECRUITMENT PTE. LTD.

Job Description

RGF HR Agent Recruitment

Job Description

INTERNATIONAL PEOPLE SOLUTIONS

Job Description

Job description

We're on the hunt for a skilled Chief Operating Officer for our client, a major player in the mobile advertising scene. This is a bit hush-hush, but we need someone with serious experience in growing companies, especially in the ad game. You'll be the right-hand person to the CEO, making things happen and streamlining operations.

About the Role: Our client is making waves in the mobile advertising world, focusing on their own tech and O&O inventory. They're big in two areas:

1. Gaming: Think Rewards Technology & own app. Gamers make money, developers get ad profits. Win-win, right?

2. Non-Gaming: In-house software for Fintech, Insurance, Shopping, and more.

Your Responsibilities:

Team Building/Development:

• Create a work vibe that everyone loves.
• Train and develop the crew to be all-around stars.
• Set policies that keep the culture on point.
• Make sure everyone's got a clear path for career growth.
• Be the mentor everyone wishes they had.
• Help pick the right folks who fit right in.

Operational Efficiency:

• Make sure every department is running smoothly.
• Handle day-to-day business stuff and coordinate with all the departments.
• Automate tasks so everyone can be super productive.
• Team up with the CEO/Product squad for features that make life easier.
• Keep the money stuff in check, making sure everyone gets paid on time.
• Set up KPIs and reports so each department knows how awesome they're doing.
• Tech integration with MMPs? Yeah, you got that covered.
• Support teams? Make 'em efficient and automate problem-solving.

Management Duties:

• Team up with the CEO to make the company dreams a reality.
• Dive into new areas of business that could be the next big thing.
• Make sure the CEO has the lowdown on the company's financial game.
• Help with financing and investment stuff.
• Build a stellar executive team.

• 5+ years in operations management.
• Know the ins and outs of (mobile) advertising and gaming and how different departments operate.
• Budgeting and forecasting experience.
• Proven track record of growing companies from startup to established.
• Experience managing tech teams.
• Familiarity with support systems like Intercom.
• Expertise in hiring and team-building.
• Highly organized and adept at prioritizing.
• Strong communication skills, both verbal and written.
• Proficient in conflict resolution.

If you're up for the challenge and ready to be the COO superhero, hit us up! This gig is the next big thing, and we want you on the team. Apply now, and let's make some waves together!

This is an IT support group

Job Description

Enforcing food handling regulations and other guidelines to increase guest safety. Promoting the restaurant and finding ways to bring in more customers. Handling customer complaints. Completing necessary paperwork, such as sales, inventory and staff attendance reports.

Job Responsibilities

• Establishes restaurant business plans by surveying restaurant demand.
• Meets restaurant financial objectives by developing finances.
• Attracts patrons by developing and implementing marketing, advertising, and public and community programs.
• Controls purchases and inventory by meeting with the account manager.
• Maintains operations by preparing policies and standard operating procedures, aiming for consistent productivity and quality.
• Maintains patron satisfaction by monitoring, evaluating, and auditing food and beverage service offerings.
• Maintains a safe, secure, and healthy facility by establishing, following, and enforcing sanitation standards and procedures.
• Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry.
• Accomplishes company goals by accepting ownership for accomplishing new and different requests.

Requirements

• Strong knowledge of front and back of house operations including food, beverages, staff supervision, inventory, and food safety
• Strong understanding of cost and labor systems that lead to restaurant profitability
• Strong communication and leadership skills
• Comfort working with budgets, payroll, revenue, and forecasting
• Ability to lead big groups of people
• Ability to work under pressure
• Standby for 24 hours
• Up to date with food and beverages trends and best practices
• Ability to manage personnel and meet financial targets
• Guest-oriented and service-minded

Jielo

Job Description

VIETSEA WHOLESALE GOODS PRIVATE LIMITED

Job Description

THE ORIENTAL HOSPITALITY AND RESTAURANT MANAGEMENT SERVICES INC.

Job Description

Job Description

We are seeking a professional and customer-focused hotel manager to oversee our hotel operations. In this position, you will direct the day-to-day operations and activities at your allocated hotel location. Your duties will include managing personnel, collecting payments, monitoring budgets, and evaluating hotel performance.

To excel in this role, you must be approachable and detailed-oriented with proven hospitality or management work experience. Our ideal candidate will also demonstrate excellent communication and interpersonal skills.

Duties and Responsibilities

• Supervise work at all levels and set clear objectives
• Plan activities and allocate responsibilities to achieve the most efficient operating model
• Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits for Profit and Loss Monthly report
• Develop and implement an intuitive and efficient marketing strategy to promote the hotel’s services
• Communicate with guests when appropriate
• Deal with maintenance issues, shortages in staff or equipment, renovations etc.
• Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc.
• Inspect facilities regularly and enforce strict compliance with health and safety standards
• Partaking in financial activities, including establishing room rates, setting budgets, and assigning funds to departments.
• Regularly reporting to Chief operating officer and Chief executive officer.

Qualifications:

• Bachelor’s degree in hospitality, business administration, or a relevant field.
• A minimum of 3 years’ experience in hotel management or a similar role.
• Strong understanding of hotel management best practices and data entry software.
• Outstanding interpersonal communication and customer service skills.
• Exceptional leadership abilities with great attention to detail.
• With Strong Personality

• Flexible hours available
• 2-3 years of relevant work experience required for this role
• Working rights required for this role

Jr8

Job Description

PAP Community Foundation

Job Description

Key Responsibilities:

PCF is the leading Preschool Anchor Operator (AOP) in Singapore. In this regard, PCF aspires to be a responsible and competent operator which upholds the highest standards of corporate governance as well as meet the stringent regulatory requirements and quality benchmarks as mandated by PCF’s Management, the early childhood development agency and other regulators.

This position plays a crucial role in shaping company or divisional strategy in response to changes to operating/regulatory landscape and customer needs. You may require to leading a team and collaborate with cross-functional teams to manage various business processes, develop data-driven strategies and improvement to the processes, and help with the decision-making at HQ, district and centre level. Your insights and recommendations will drive improvements in our operations, financial and overall business performance.

The work areas of this role include but not limited to the following areas:

• Manage and assist in the procurement approval process, vendor management and preparation of tender proposals relating to centralised procurement of various expense items which are to be consolidated at HQ level for economic of scale and cost saving. 
• Manage and review existing administrative processes on subsidy and financial support schemes for valuable group to ensure it is effective and served its objectives. Where relevant, to work with relevant HQ divisions and agencies on improvement initiatives to better serve the needs of this group. 
• Manage the conduct of surveys and data analysis to Identify trends, patterns and correlations that offer actionable recommendations to key stakeholders including management and parents. Where relevant, to benchmark against internal and industrial statistics and look for meaningful insights/opportunities for operational and business improvement.
• Manage and coordinate the preparation of financial budget and guidelines for division and centres. Also, to create, maintain, and put together data from various sources e.g., enrolment, staffing & financial data for analysis to assist in the centre development projects.
• Involve and manage implementation of new/replacement operational or customer related systems with valuable inputs provided to enhance or automate the manual processes, thus, improve operational efficiency and enhance user experience.  
• Review and provide support in AOP related matters, drafting or approving SOPs with detailed work processes, setting improvement schemes, KPIs or guidelines for key stakeholders to improve operational processes and efficiency.
• Work with key stakeholders to implement and update the required team and division workplan/key initiatives for reporting purpose. 
• Handle corporate governance matters and putting in a monitoring system for compliance and managing risks. 
• Assist in coordinating internal and external audits as well as managing queries/requests.
• Involve in cross functional initiatives at HQ & drive projects at district level e.g. standardisation of approval structure/form/processes etc. 
• Support and provide relevant advice to centre & staff relating to areas in charge by this role.

Job Holder Requirements:

• Education: Degree in Management/Business related fields
• Experience: Candidates with administrative and operational management related experience, preferably with skills and knowledge in enhancing current processes and systems of the organization. 
• Special Qualities, Knowledge & Skills:
  •  Must be proficient in Microsoft Office. 
  • Strong in driving changes, implement new initiatives & project at HQ and district level.
  • Meticulous, able to multi-task, resourceful & well organised. 
  • Good team player with effective problem-solving skills.
  • Good communication, interpersonal and leadership skills. 

Depending on experience and qualification, the successful candidate may be considered for a senior position

Please send your resume to pcfhr@pcf.org.sg indicating current and expected salary.

We regret that only shortlisted candidates will be notified.

Note: In compliance with Personal Data Protection guidelines, we do not require indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for a period of 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

RELIANCE MANPOWER SERVICES PTE. LTD.

Job Description

Good Job Creations (Singapore) Pte Ltd

Job Description

[Job ID: 778532]

Responsibilities: 

Housekeeping

• Train and develop the housekeeping team on proper procedures and performance standards to ensure the smooth operation of the residence.
  Create, update, and review household manuals and standard operating procedures (SOPs) for the owner’s approval and ensure effective implementation by all team members.
  Source, recruit, and select suitable candidates for the housekeeping team.
  Monitor staff schedules to ensure sufficient coverage, and that necessary supplies and equipment are available for efficient operations.
  Maintain regular communication with the owners to ensure their needs are met and expectations are understood.

Culinary/Meal Planning

• Train and develop the culinary team on proper procedures and performance standards to deliver high-quality service.
  Review menus and recipes for owner’s approval and ensure they align with their preferences.
  Source, recruit, and select suitable candidates for the culinary team.
  Oversee staff schedules to ensure adequate manpower and that necessary supplies and equipment are in place for meal preparation.
  Maintain consistent communication with the owners to ensure meal planning and dining experiences align with their preferences.

Vendor Management

• Schedule and oversee routine maintenance, inspections, and services from vendors such as landscapers, cleaning services, and other external providers.

Event/Activity Planning & Execution

• Coordinate with external service providers to ensure the successful execution of planned events and activities. This includes overseeing the setup of house decorations, floral arrangements, door gifts, and wines (as needed) to create the desired atmosphere and meet the owner’s requirements.

Requirements: 

• At least 8 years of relevant experience.
• Strong vendor and project management skills.
• Proficient in MS Office applications.
• Pleasant personality with excellent interpersonal skills and the ability to work effectively as part of a team.
• Experience in delivering discreet, confidential, and unobtrusive service while upholding fine etiquette to represent the household.
• Proficiency in Bahasa/Malay to speak with Indonesian clients.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/
EA Personnel Name: Sandy Ng
EA Personnel Registration Number: R24125475
EA License No.: 07C5771

Private Advertiser

Job Description

The General Manager is responsible for ensuring to maximize profitability by pursuing the highest levels of guest satisfaction, team member performance standards and seeking continuous improvement opportunities while utilizing effective cost controls and management techniques.

Hotel Operations and Management 

• Set, standardize, cascade, and enforce hotel operations standards in terms of service level agreements and address concerns on standards not met based on guest feedbacks and/or other forms of performance evaluations (e.g., appraisals, time and motion, etc.)
• Strategically plan for the operations of the Hotel ensuring that proper quantity and quality of resources in terms of manpower, logistics, supplies, etc., are available based on the guests arrival and occupancy, integrating information from different departments including Reservations, Sales, and Front Office
• Perform audits on the operational compliance of all Hotel employees by reviewing and/or checking actual work sites, reports, and other documents pertaining to hotel operations
• Ensure that the Hotel complies to all regulatory requirements set by the LGU by regularly researching and cascading orders, regulations, etc., related to hotel operations
• Act as the ambassador of the Hotel and/or the company and effectively maintain good relations and communications with the owners, government offices, and other key people as required

Sales and Marketing

• Strategize and implement marketing and sales strategies including promotions, events, partnerships, and compaigns that will increase occupancy and revenue
• Regularly review and benckmark pricing and promotions of competitor hotels and recommend changes and improvements to at least match the competitors
• Establish and maintaine relationships with potential partners including corporate accounts, travel agencies, etc. that will promote visibility of the hotel and widen the network of the hotel
• Collaborate with the Marketing Department in reviewing and analyzing target market preferences and incorporating these data to improve hotel promotions and services

Financial Management 

• Evaluate the hotel’s financial targets and annual budget and work closely with the Hotel operations to ensure compliance to annual budget
• Promote, lead, and implement cost-savings measures involving the Hotel operations and ensure avoidance of additional expenses due to penalties and the like

Guest Services and Customer Satisfaction 

• Set, standardize, cascade and enforce guest services standards and service level agreements across all departments of the Hotel
• Resolve guest concerns that are escalated to the level of the General Manager, ensuring that concerns are addressed and are prevented from recurring
• Benchmark and recommend improvements on functions related to guest services and satisfaction and ensure that guests are generally satisfied during their stay at the Hotel by garnering generally positive feedback on the Hotel

Hotel Upkeep and Maintenance 

• Evaluate and approve recommended site enhancements, repairs, and renovations on the hotel

People Management and Development 

• Supervise and provide direction to all manpower of the Hotel and the support groups
• Identify high potential employees who can eventually perform more critical functions and strategize with HR on the retention and development plan of the high potential employees
• Recommend employee retention and engagement programs such as, but not limited to, incentive programs, recognition programs, and employee welfare programs that would promote employee engagement and good working relationships 
  
  Qualifications:
• A graduate of any 4-year course preferably related to hotel management.
• A good network in hospitality, guest relations and financial management
• Willing to fly to resorts in Visayas and site visits around Luzon. 
• With at least 15 years in hotel management and 5 years as a General Manager

Stockcare Cargo and Warehousing Inc.

Job Description

About the role

Stockcare Cargo and Warehousing Inc. is seeking an experienced and visionary Chief Executive Officer (CEO) to lead our organisation into an exciting new phase of growth and development. As the CEO, you will be responsible for driving the overall strategic direction and operational excellence of our leading cargo and warehousing business, headquartered in Quezon City, Metro Manila. This is a full-time, permanent role.

What you'll be doing

What we're looking for

What we offer

At Stockcare Cargo and Warehousing Inc., we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary and performance-based bonus structure, we offer a range of comprehensive benefits, including:

About us

Stockcare Cargo and Warehousing Inc. is a leading provider of cargo and warehousing solutions in the Philippines. With over 30 years of industry experience, we pride ourselves on our commitment to excellence, innovation and customer satisfaction. Our state-of-the-art facilities, advanced logistics technologies and dedicated team of professionals ensure that we consistently deliver reliable and efficient services to our clients across a wide range of industries.

If you're ready to take on a challenging and rewarding role as the CEO of Stockcare Cargo and Warehousing Inc., we encourage you to apply now.

Odette Restaurant Pte Ltd

Job Description

St. Giles Wembley Penang

Job Description

MASE HOLDINGS INC.

Job Description

A Hospitality Manager is responsible for organizing and overseeing the daily operations of facilities in the hospitality industry. He/she hires qualified personnel, coordinates operations, supervises staff, handles customer complaints, enforces regulations, and ensures efficient management of supplies and expenses.

Job Description: 
Customer Service

• Ensures excellent customer service is implemented at all times.

People Management

• Supervises cafe personnel by communicating job expectations, appraising job results, and disciplining employees.

Inventory Management

• Manages inventory needed for hotel / cafe operations and the timely requisition and delivery of materials and equipment.

Store Management

• Ensures a safe, secure, and well-maintained facility that complies with environmental, health, safety, sanitation and security standards; Manages the maintenance and repair of machinery, equipment, and electrical and mechanical systems.

Marketing & Promotions

• In-charge of developing and implementing marketing and promotional activities for the cafe; Initiates relationship-building efforts with lessors, partners, vendors and all stakeholders in collaboration with the marketing office.

Policies & Procedures

• Develops and implements policies and procedures to improve operations and support systems for the cafe operations, as well as for training, coaching, counseling, and career development of staff.

Management Meetings & Reports

• Attends corporate meetings and events; Prepares management reports required for operational meetings. 

Others

• Other tasks that may be assigned from time to time

Qualifications & Experience:

• Proven experience as a hospitality manager
• Hands-on experience in customer service or sales
• Solid understanding of hospitality procedures and best practices
• Knowledge of quality standards
• Proficient in MS Office and relevant software
• Excellent organizational and leadership skills
• Outstanding communication (verbal and written) and interpersonal skills
• Problem-solving aptitude
• BS Graduate in Hospitality Management

Wildfire Burgers

Job Description

About the role

We are seeking an experienced and driven Assistant Manager to join our dynamic team at Wildfire Burgers in the Central Region. As our Assistant Manager, you will play a crucial role in overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service and driving business growth. This full-time role offers the opportunity to develop your leadership skills and contribute to the ongoing success of our brand.

What you'll be doing

• Assist the General Manager in leading and motivating the restaurant team to achieve sales and operational goals
• Oversee and coordinate the work of staff to ensure efficient and effective service delivery
• Monitor inventory levels, place orders, and manage stock to maintain optimal product availability
• Ensure compliance with all health, safety, and labour regulations
• Contribute to the development and implementation of marketing and promotional strategies to drive customer engagement
• Provide excellent customer service and resolve any customer inquiries or complaints
• Assist with financial management tasks, such as cash handling and financial reporting
• Participate in the recruitment, training, and development of the restaurant team

What we're looking for

• Minimum 1 years of experience in a similar Assistant Manager or Restaurant Manager role
• Strong leadership and team management skills, with the ability to motivate and inspire a team
• Excellent communication and interpersonal skills, with a customer-centric approach
• Proficient in inventory management, financial reporting, and budgeting
• Knowledge of health, safety, and labour regulations in the hospitality industry
• Ability to work flexibly, including weekends and holidays, to meet the needs of the business
• Only Singapore Citizens and Permanent Residents may apply

What we offer

At Wildfire Burgers, we are committed to providing our employees with a competitive benefits package and a supportive work environment. Some of the key benefits include:

• Competitive salary with opportunities for performance-based bonuses
• Opportunities for career advancement and professional development
• A collaborative and team-oriented culture that values work-life balance

About us

Join the Wildfire Burgers family and be part of the hottest team in town! Wildfire Burgers is known for our high-quality mouthwatering burgers, craft beers, and friendly service. As we continue to expand our presence in the Central Region, we are looking for passionate individuals to join our team and contribute to our ongoing success.

If you're excited about the prospect of joining our dynamic team as our next Assistant Manager, please apply now!

How to apply

• Send your resume to melvin@wildfireburgers.com or hello@wildfireburgers.com
• Or drop by our restaurant to apply in person 

Odette Restaurant Pte Ltd

Job Description

Millennium & Copthorne International Limited

Job Description

The St. Regis Langkawi (Integrated Nautical Resort Sdn Bhd)

Job Description

Description

Venue directors plan and manage conference, banqueting and venue operations in a hospitality establishment to reflect clients' needs. They are responsible for promotional events, conferences, seminars, exhibitions, business events, social events and venues.

Resort Overview
Luxury hotel on the water
Situated on the southern tip of Langkawi Island, The St. Regis Langkawi is nestled between a centuries-old rainforest and a beach with glimmering views of the Andaman Sea. Here, we promise our guests unparalleled relaxation. Immerse yourself in 5-star, luxury resort living with our oasis-like pool and a private beachfront.

Our resort hotel boasts 85 suites and four overwater villas, complemented with our signature St. Regis Butler Service, a serene spa, a luxury chauffeured limousine service and many other bespoke amenities. Indulge your palate with exquisite masterpieces in one of six dining venues, including fine Asian fusion cuisine at Kayuputi.

Langkawi Island is known as "The Jewel of Kedah." Explore our rich history and natural wonders as you immerse yourself in the beauty, mystique and culture of Langkawi. Live your life exquisitely at one of the island's best addresses.

Our success also depends on our holding true to our Values, which make our culture more vibrant and set us apart from the competition:
Put People First: “Take care of associates and they will take care of the customers”
Pursue Excellence: Dedication to the customer through service and product innovation
Embrace Change: “Success is never final”
Act With Integrity: “How we do business is as important as the business we do”
Serve Our World: Our “Spirit to Serve” strengthens communities and our business

Duros Hotels Inc.

Job Description

About the role

As the Hotel Operations Manager, you will play a pivotal role in ensuring the smooth and efficient day-to-day operations of One Tectona Hotel in Liloan, Cebu. Overseeing all aspects of hotel management, you will be responsible for leading a talented team to deliver an exceptional guest experience while driving continuous improvement and operational excellence.

What you'll be doing

• Develop and implement operational strategies to optimise hotel performance and guest satisfaction
• Manage and coordinate the activities of various hotel departments including front office, housekeeping, food and beverage, and maintenance
• Oversee inventory and purchasing processes to ensure cost-effective and efficient operations
• Monitor and analyse key performance indicators to identify areas for improvement and implement corrective actions
• Foster a positive, customer-centric culture and provide guidance and mentoring to the hotel staff
• Liaise with other departmental heads and senior management to align hotel operations with the overall business strategy
• Ensure compliance with all applicable laws, regulations, and company policies

What we're looking for

• Minimum 5 years of experience in a similar role, preferably in a luxury hotel or resort setting
• Strong operational and management skills with a proven track record of driving operational efficiency and guest satisfaction
• Excellent communication and interpersonal skills, with the ability to effectively lead and motivate a team
• Proficient in budget management and financial analysis
• In-depth knowledge of hotel operations, including front office, housekeeping, food and beverage, and maintenance
• Familiarity with industry trends, best practices, and regulatory requirements
• Degree in Hospitality Management or a related field

What we offer

At Duros Hotels Inc., we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, we offer a comprehensive benefits package that includes health insurance, retirement contributions, and generous paid time off. We also prioritise professional development and provide opportunities for career advancement. Join our team and be a part of a dynamic, fast-paced organisation that values innovation, collaboration, and excellence.

Shangri-La's Boracay Resort & Spa

Job Description

Marina Bay Sands Pte Ltd

Job Description

Job Responsibilities

Executing Evaluations

· Perform unannounced, undercover evaluations of the hotel, apply a thorough understanding of standards and ensure accurate application of these standards in alignment with official guidelines.

· Plan and manage evaluation tasks efficiently, following departmental guidelines to complete assignments in an efficient and timely manner.

· Uphold a professional and discreet demeanor throughout evaluations, representing the department and upholding the hotel's commitment to excellence.


Quality Assurance Analysis

· Conduct detailed reviews of each evaluation report to ensure accuracy, clarity, and consistency with departmental and industry standards prior to release.

· Maintain and update evaluation checklists, ensuring alignment with internal SOPs and external quality benchmarks.

· Develop and conduct training sessions for evaluators on quality standards, report writing, and scoring consistency. Coordinate regular calibration meetings to align evaluators' scoring and feedback criteria, including arranging external field visits for benchmarking and experience-based learning.

· Identify improvement opportunities in evaluation reports, offering constructive feedback to evaluators to refine accuracy and reporting skills over time.

· Identify common errors in reports, analyze trends, and implement corrective actions to improve report quality continuously.


Quality Assurance and Certification Planning

· Plan and oversee the scheduling of evaluations, balancing evaluator availability, business unit requirements, and optimal timing for impactful assessments.

· Lead departmental certification projects by coordinating with other departments, setting clear timelines, and ensuring that all evaluations are completed efficiently and on schedule.

· Assign evaluators based on experience, expertise, and availability, adjusting assignments as necessary to maintain a seamless workflow.

· Act as the primary liaison with department heads and other key stakeholders to align evaluation schedules with operational priorities, ensuring smooth coordination.

· Monitor the status of all evaluations, address scheduling conflicts, and provide transparent reporting to ensure accountability and timely completion.

· Review and benchmark existing checklists against industry standards, develop structured checklist content, and customize checklists for different business units to ensure relevance and effectiveness.


Administrative and Communication Responsibilities

· Conduct and lead daily morning briefings with department leaders and stakeholders to review evaluation schedules, address any immediate priorities, and align on daily operational goals.

· Perform various administrative tasks such as maintaining records, managing department documentation, and preparing reports as required.

· Regularly update stakeholders and department teams on evaluation processes, changes in standards, and other relevant departmental news.


Employee Engagement and Experience

· Uphold and embrace the highest standards as a Marina Bay Sands TM by embracing the brand and service culture. Comply and follow Marina Bay Sands Workplace Safety and Health Policy practices, policies and guidelines.

· Self - motivation for continuous learning and development.

· Create a pleasant working environment that inspires the team and cultivates OneMBS culture.

· Actively participate in departmental meetings as required.

· Prepare reports (daily/weekly/monthly) as stipulated by management.

· Review systems and processes for workflow and productivity improvement.

· Contribute ideas and cooperate in the execution of on-going initiatives

· Support Sands Cares and Sustainability programs.

· Perform any other duties and responsibilities as and when assigned by Management.


Job Requirements

Education & Certification

· Bachelor's degree in hospitality, or a related field.


Experience

· At least 2 years of experience in quality assurance or managerial role, preferably in a luxury or hospitality environment.

· Strong understanding of quality standards, including familiarity with Forbes Travel Guide or similar luxury service standards.


Other Prerequisites

· Proficiency in technology, project management and strong organizational skills.

· Excellent communication skills, both verbal and written, with an ability to provide constructive feedback and lead effective briefings.

· Strong collaboration skills, with experience working with training or operational teams.

· Demonstrate ability to analyze data, identify trends, and implement corrective action plans for continuous improvement.

· Be ready to work on weekends, public holiday

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

OCD Hands Pte. Ltd.

Job Description

PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd)

Job Description

Designation: Assistant Manager, IT Apps


Main Duties and Responsibilities

• Support SAP (FICO, MM, PS, Ariba) & budgeting systems
• Identify and address operational inefficiencies, conflicting business practices and integration issues, recommending suitable alternatives
• Deliver project deliverables, service requests according to given project schedule and with quality
• Able to take lead in project assignments and manage its scope and key stakeholders
• Able to handle interfaces from non-SAP system to SAP modules & vice-versa.
• Manage business users and analyze business requirements.
• Drive good project management practices and governance within the IT team
• Able to develop user guide and conduct training for staffs when required

Requirements

• Bachelor’s degree in Information Technology or equivalent field with at least 5 years of SAP Finance techno-functional experience and strong Microsoft Excel skills.
• Functional and Technical Competencies in followin
• Must have: SAP Finance/MM/PS modules.
• Good to have: SAP ABAP and Adaptive Planning (Workday)

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

DoubleDragon Properties Corp.

Job Description

Hotel Manager - Injap Tower Hotel

Qualifications

• Graduate of Hotel and Restaurant Management or any related course
• Must have atleast 1-2 years of experience at the same role in the same environment or any relevant experience
• MS Office, OPERA System and other relevant software/applications
• Excellent communication, interpersonal skills
• Strong Leadership and Team Building Skills
• Business Intelligence and Analytical Thinking
• Operational Knowledge
• Financial Skills

Duties and Responsibilities

• Oversees the overall operations of the hotel and provides effective leadership to hotel members
• Holds regular briefings and meetings, works closely with all department heads
• Handles complaints and oversees service recovery procedures
• Ensure full compliance to hotel operating controls, SOPs, policies, procedures, and service standards
• Leads all key property issues including capital projects, customer service, and refurbishment
• Strong understanding of P&L statements and the reacts with impactful strategies
• Responsible for the preparation, presentation, and subsequent achievement of the hotel's annual Operating, Capital, and Sales & Marketing Budgets
• Manages profitability of the hotel; ensures revenue and guest satisfaction targets are met and exceeded
• Delivers hotel budget goals and set other short- and long- term strategic goals for the property
• Ensures monthly financial outlooks for Rooms, Food & Beverage, and Admin & General are on target and accurate
• Prepares a monthly financial reporting for the Group's General Manager, Owners, and other stake holders
• Draws up plans and budget (revenues, costs, etc.) for the Group's General Manager and Owners
• Helps in the procurement of operating supplies and equipment
• Manages and develops career progression and development for the team
• Responds to audits and ensures continuous improvement is achieved
• Handles Corporate clients and takes part in new client acquisition along with the sales team, whenever required

A Hotel Bugis Pte Ltd

Job Description

Job Purpose:

The Assistant Hotel Manager is responsible for supporting the Hotel Manager in overseeing the overall operations of the hotel. This role ensures that all departments work cohesively to deliver exceptional guest experiences while maintaining high standards of service, operational efficiency, and profitability. The Assistant Hotel Manager plays a crucial role in staff management, guest relations, and the continuous improvement of hotel operations.

Key Responsibilities:

• Operational Management:
  • Assist the Operation Manager in overseeing daily operations across of Front Office, Housekeeping and Maintenance.
  • Ensure that all hotel services meet or exceed established quality standards and that operational goals are achieved.
  • Monitor and evaluate the performance of departments, providing guidance and support to ensure efficiency and effectiveness.
• Guest Relations:
  • Maintain a visible presence in the hotel, interacting with guests to ensure satisfaction and addressing any concerns or issues promptly.
  • Oversee guest feedback collection, analyse trends, and implement improvements based on guest insights and managing reviews on various platforms
• Staff Management:
  • Support the recruitment, training, and development of hotel staff, ensuring that all team members are equipped to deliver high-quality service.
  • Foster a positive work environment that promotes teamwork, employee engagement, and professional growth.
  • Conduct regular inspections of hotel facilities and services to ensure cleanliness, safety, and maintenance standards are upheld.
  • Address any operational challenges or guest complaints, working with relevant teams to resolve issues effectively.

• Reporting & Communication:
  • Prepare and submit operational reports to the Hotel Manager, highlighting key performance indicators, guest feedback, and departmental activities.
  • Facilitate communication between departments to ensure seamless coordination and collaboration.
  • Assist in organising and leading management meetings, staff briefings, and other key hotel functions.

Qualifications:

• Education: A diploma or degree in Hospitality Management, Business Administration, or a related field is preferred.
• Experience:
  • Minimum of 5 years of experience in the hotel industry, with at least 2 years in a managerial or supervisory role.
  • Comprehensive knowledge of hotel operations, including Front Office, Housekeeping and Maintenance.
• Skills:
  • Strong leadership and management skills, with the ability to motivate and inspire teams.
  • Excellent problem-solving abilities and attention to detail.
  • Proficiency in hotel management software, financial management tools, and MS Office applications.
  • Strong communication and interpersonal skills, with the ability to interact effectively with guests, staff, and stakeholders.

Working Hours:

Flexible working hours, including weekends, evenings, and public holidays, to meet the operational demands of the hotel.

Write in to us with your latest resume, expected salary and attach a recent photograph to hr@amrisehotel.com 

We regret that only short-listed candidates will be notified.

A Hotel Bugis Pte Ltd

Job Description

Job Summary:

We are seeking an experienced and dynamic in Operations Manager to oversee the daily operations of multiple hotels within our portfolio. The ideal candidate will ensure that each property operates smoothly, maintains high standards of service, and achieves financial goals. This role requires strong leadership, effective communication, and a passion for delivering exceptional guest experiences.

Key Responsibilities:

• Oversee the day-to-day operations of multiple hotels within the cluster.
• Develop and implement operational strategies to enhance efficiency and guest satisfaction.
• Ensure compliance with all health, safety, and regulatory requirements.
• Monitor and manage budgets, ensuring financial targets are met or exceeded.
• Collaborate with department heads to ensure seamless operation across all hotel functions.
• Lead and mentor hotel management teams, fostering a culture of excellence.
• Analyse operational performance and implement improvements as needed.
• Coordinate with sales and marketing teams to drive occupancy and revenue.
• Address and resolve guest complaints in a timely and professional manner.
• Conduct regular site visits to ensure high standards are maintained across all properties.

Qualifications and requirements

• Proven experience in hotel operations management, preferably within a cluster or multi-property role.
• Minimum of 5 years of experience in hotel operations management, preferably within a cluster or multi-property role.
• Bachelor’s degree in hospitality management, Business Administration, or a related field.
• Excellent communication and interpersonal skills.
•  Ability to make strategic decisions and manage multiple priorities under pressure.
• Familiarity with health, safety, and regulatory requirements in the hospitality industry.
•  Strong problem-solving abilities and attention to detail.
• Strong leadership and team management skills.
• Ability to work under pressure and manage multiple priorities.
• Commitment to delivering high-quality guest service.

Benefits:

• Competitive salary and performance-based bonuses.
• Opportunities for professional growth and career advancement.
• Employee discounts on hotel stays and services.

Write in to us with your latest resume, expected salary and attach a recent photograph to hr@amrisehotel.com 

We regret that only short-listed candidates will be notified.

A Hotel Bugis Pte Ltd

Job Description

Job Summary:

We are looking for an accomplished and strategic Group Operations Director to lead and manage the operations of all hotels within our group. This pivotal role is responsible for ensuring the highest standards of service, operational efficiency, and profitability across all properties. The ideal candidate will have a strong background in hospitality management, exceptional leadership skills, and a proven track record of driving business success at a multi-property level.

Key Responsibilities:

• Strategic Leadership: Develop and implement the overall operational strategy for the hotel group, aligning with the company’s vision, mission, and financial objectives.
• Operational Oversight: Oversee and coordinate the operations of all hotels in the group, ensuring consistency in service standards, guest experience, and operational procedures.
• Performance Management: Monitor and analye the performance of each hotel, identifying areas for improvement and driving initiatives to enhance profitability and operational efficiency.
• Budget and Financial Management: Work closely with the finance team to develop and manage budgets, ensuring that all hotels meet or exceed their financial targets.
• Talent Development: Lead, mentor, and develop hotel General Managers and their teams, fostering a culture of excellence, accountability, and continuous improvement.
• Compliance and Standards: Ensure all properties comply with health, safety, regulatory, and brand standards, conducting regular audits and implementing corrective actions where necessary.
• Expansion and Growth: Collaborate with the executive team on business development opportunities, including the acquisition or development of new properties within the group.
• Crisis Management: Lead the group’s response to operational crises, ensuring that all properties are prepared for and can effectively manage emergencies or unexpected challenges.

Requirements:

• Bachelor’s degree in hospitality management, Business Administration, or a related field; an MBA is preferred.
• Minimum of 5 years of senior leadership experience in hotel operations, with a track record of success at the regional or group level.
• Extensive knowledge of hotel management systems, financial management, and operational best practices.
• Proven ability to lead large teams, manage multiple properties, and drive business success.
• Exceptional strategic thinking, problem-solving, and decision-making skills.
• Strong communication, negotiation, and relationship-building abilities.
• Experience in managing budgets, financial reporting, and achieving financial targets.
• Willingness to travel frequently and manage operations across multiple locations.

Qualifications:

• Proven experience in a senior operations role within a large hotel group or hospitality brand.
• Strong leadership and team management capabilities.
• Deep understanding of the hospitality industry, including trends, challenges, and opportunities.
• Commitment to delivering exceptional guest experiences and driving operational excellence.
• Ability to work effectively in a fast-paced, dynamic environment.

Benefits:

• Competitive salary and executive bonuses.
• Comprehensive health and wellness benefits.
• Opportunities for career advancement within the company.

Write in to us with your latest resume, expected salary and attach a recent photograph to acc@amrisehotel.com 

We regret that only short-listed candidates will be notified.

WILD CHEESE PTE. LTD.

Job Description

The Supreme HR Advisory Pte Ltd

Job Description

• Singapore Based (Tampines East)
• 5.5 days | Mon-Fri: 9am to 5pm | Alt Sat: 9am to 12.30pm.
• With 2 years of relevant experience managing residential/commercial properties; Knowledge of building statutory requirements
• Career Progression Opportunities

Job Responsibilities

1) Operations

• Manage and maintain residential/commercial property sites as assigned.
• Conduct regular checks and inspection on grounds to ensure property is well maintained.
• Ensure building statutory requirements are complied.
• Review and recommend replacement/improvement plans for managed sites.
• Provide essential customer service support to the residents and owners.
• Identifies relevant tender notices and liaise with internal divisions, oversee the entire tender process. (e.g. attending site briefing, costing provisions, quality proposal, tender submission/interview)
• Approve and adhere to budgets and expenditures.
• Maintain good relations with client, staff, contractors and visitors to the site.

2) Managing Employee Development

• Conduct orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Ensures employees are cross-trained to support successful daily operations.
• Uses all available on the job training tools for employees; supervise on-going training, initiatives and conducts training, when appropriate.
• Manage all staff through Scorecard Process with clear defined goals.
• Shape culture of Abacus Property and constantly repeating our core values.

3) Maintaining Employee Relations

• Reviews progressive discipline documentation for accuracy and consistency and checks for supportive documentation and is accountable for determining appropriate action.
• Utilizes an "open door" policy to acknowledge employee problems or concerns in a timely manner.
• Ensures employee issues are referred to the Department Head for resolution
• Communicates performance expectations in accordance with job descriptions for each position.

4) Managing Legal and Compliance Practices

• Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Personal Data Protection Act. (PDPA)
• Ensures medical records are maintained in a separate, secure and confidential medical file.
• Ensures all safety and security policies (e.g., work safety, lost and found items, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, company meetings, etc.
• Conducts periodic claims reviews with the Finance Department to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.
   

Job Requirements

• Relevant Experience

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

AllValue Holdings Corp.

Job Description

Job Description:

• Responsible for the supervision of the performance of all rank and file positions directly reporting to them.
• Responsible for associate development, merchandising, inventory control, safety and loss prevention in order to promote sales and meet profit goals.
• Mediate as necessary when there are customer's complaints or concern that need immediate solutions.
• Ensures the highest level of customer service at all time
• Checks schedules of employees to maximize their utilization
• Coordinates regularly with the Store Manager and Operations Manager for any changes/improvements in the store.
• Conducts PEP talks and meeting to subordinates.
• Coordinates with other departments of the company to provide necessary reports.

Job Specifications:

• Operates with initiative, commitment, strong work ethic & sense of urgency
• Exceptional customer service skill
• Motivator
• Detail-oriented
• High level of inventory awareness and maintenance
• Results driven

Requirements:

• Candidate must possess at least a Bachelor's/College Degree in Food & Beverage Services Management or equivalent.
• With Experience as Team Leader, OIC or Junior Manager specializing in Food/ Beverage/ Restaurant/ Café Service or equivalent.
• Knowledge in POS, especially in preparing and serving food & beverages following food safety procedures.

AllValue Holdings Corp.

Job Description

Job Description:

• Responsible for the supervision of the performance of all rank and file positions directly reporting to them.
• Responsible for associate development, merchandising, inventory control, safety and loss prevention in order to promote sales and meet profit goals.
• Mediate as necessary when there are customer's complaints or concern that need immediate solutions.
• Ensures the highest level of customer service at all time
• Checks schedules of employees to maximize their utilization
• Coordinates regularly with the Store Manager and Operations Manager for any changes/improvements in the store.
• Conducts PEP talks and meeting to subordinates.
• Coordinates with other departments of the company to provide necessary reports.

Job Specifications:

• Operates with initiative, commitment, strong work ethic & sense of urgency
• Exceptional customer service skill
• Motivator
• Detail-oriented
• High level of inventory awareness and maintenance
• Results driven

Requirements:

• Candidate must possess at least a Bachelor's/College Degree in Food & Beverage Services Management or equivalent.
• With Experience as Team Leader, OIC or Junior Manager specializing in Food/ Beverage/ Restaurant/ Café Service or equivalent.
• Knowledge in POS, especially in preparing and serving food & beverages following food safety procedures.

Crown Regency Hotels & Resorts

Job Description

Operations Manager Responsibilities:

• Provide inspired leadership for the organization.
• Make important policy, planning, and strategy decisions.
• Develop, implement, and review hotel operational policies and procedures.
• Assist HR with recruiting when necessary.
• Help promote a company culture that encourages top performance and high morale.
• Oversee budgeting, reporting, planning, and auditing.
• Work with senior stakeholders.
• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
• Work with the board of directors to determine values and mission, and plan for short and long-term goals.
• Identify and address problems and opportunities for the company.
• Build alliances and partnerships with other organizations.
• Support worker communication with the management team.

Operations Manager Requirements:

• Graduate of Bachelor’s degree in operations management, business management, or related field.
• Experience in management, operations, and leadership.
• Understanding of general finance and budgeting, including profit and loss, balance sheet, and cash-flow management.
• Ability to build consensus and relationships among managers, partners, and employees.
• Excellent communication skills.
• Solid understanding of financial management.
• CAN START ASAP

Good Job Creations (Singapore) Pte Ltd

Job Description

[Job ID: 778532]

Responsibilities: 

Housekeeping

• Train and develop the housekeeping team on proper procedures and performance standards to ensure the smooth operation of the residence.
  Create, update, and review household manuals and standard operating procedures (SOPs) for the owner’s approval and ensure effective implementation by all team members.
  Source, recruit, and select suitable candidates for the housekeeping team.
  Monitor staff schedules to ensure sufficient coverage, and that necessary supplies and equipment are available for efficient operations.
  Maintain regular communication with the owners to ensure their needs are met and expectations are understood.

Culinary/Meal Planning

• Train and develop the culinary team on proper procedures and performance standards to deliver high-quality service.
  Review menus and recipes for owner’s approval and ensure they align with their preferences.
  Source, recruit, and select suitable candidates for the culinary team.
  Oversee staff schedules to ensure adequate manpower and that necessary supplies and equipment are in place for meal preparation.
  Maintain consistent communication with the owners to ensure meal planning and dining experiences align with their preferences.

Vendor Management

• Schedule and oversee routine maintenance, inspections, and services from vendors such as landscapers, cleaning services, and other external providers.

Event/Activity Planning & Execution

• Coordinate with external service providers to ensure the successful execution of planned events and activities. This includes overseeing the setup of house decorations, floral arrangements, door gifts, and wines (as needed) to create the desired atmosphere and meet the owner’s requirements.

Requirements: 

• At least 8 years of relevant experience.
• Strong vendor and project management skills.
• Proficient in MS Office applications.
• Pleasant personality with excellent interpersonal skills and the ability to work effectively as part of a team.
• Experience in delivering discreet, confidential, and unobtrusive service while upholding fine etiquette to represent the household.
• Proficiency in Bahasa/Malay to speak with Indonesian clients.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/
EA Personnel Name: Sandy Ng
EA Personnel Registration Number: R24125475
EA License No.: 07C5771

Ayroso Hardware Co. Inc

Job Description

Come join us as 1858 Suites is looking to expand its employee roster! We are looking for a qualified Hospitality Manager that will oversee the operations of our establishment and ensure a seamless and exceptional guest service and customer experience. She will be essential in maintaining high service standards, managing resources efficiently and maximizing profitability for the company.

The primary responsibilities of our Hospitality Manager include managing guest inquiries and concerns, coordinating reservations, optimizing occupancy rates and maintaining high standards of cleanliness and comfort throughout the premises of the establishment. Additionally, she should collaborate with the establishment's current Property Manager to streamline processes, implement service improvements and ensure that guests receive the highest level of service and satisfaction.

The Hospitality Manager will also oversee front desk operations, housekeeping, and other guest-related functions. She is to report to the 1858 Suites Executive Committee or Board of Directors alongside the Property Manager.

Private Advertiser

Job Description

About the role

As the Minimart Manager at Ko-ko Restaurant, you will play a crucial role in overseeing the efficient and profitable operation of the company's minimart. This full-time position is based in Quezon City, Metro Manila, and requires hands-on management of all aspects of the minimart's day-to-day activities.

What you'll be doing

• Manage the overall operations of the minimart, including inventory control, pricing, staffing, and customer service
• Develop and implement strategies to maximize sales, profitability, and customer satisfaction
• Oversee the procurement and stock replenishment processes to ensure the minimart is well-stocked with in-demand products
• Monitor and analyze sales data and trends to identify opportunities for growth and improvement
• Manage and lead a team of sales associates, providing training, guidance, and performance feedback
• Ensure compliance with all relevant policies, procedures, and regulations
• Collaborate with the broader restaurant management team to align the minimart's operations with the overall business objectives

What we're looking for

• Minimum 1 year of experience in a similar role, preferably within the hospitality or retail industry
• Strong operational and management skills, with the ability to oversee all aspects of a retail or minimart operation
• Excellent customer service orientation and the ability to lead and motivate a team
• Proficient in data analysis and reporting, with the ability to use this information to drive business decisions
• Familiarity with inventory management, procurement, and pricing strategies
• Good problem-solving and decision-making skills, with a proactive and adaptable approach
• Excellent communication and interpersonal skills

What we offer

• Competitive salary and bonus structure
• Comprehensive benefits package, including health insurance and retirement contributions
• Opportunities for professional development and career advancement
• Dynamic and supportive work environment with a focus on work-life balance

About us

Ko-ko Restaurant is a newly-established and respected dining destination in the heart of Quezon City. With a strong focus on delivering exceptional customer experiences and using high-quality, locally sourced ingredients, we have built a loyal following among both locals and tourists. As we continue to expand our operations, we are looking for talented individuals to join our team and contribute to our ongoing success.

If you are an experienced Minimart Manager with a passion for the hospitality industry, we encourage you to apply for this exciting opportunity. Apply now to become a key member of the Ko-ko Restaurant team.

TST Holdings Corp.

Job Description

Responsibilities:

• Trains, cross–trains, and retrains all front office personnel.
• Participates in the selection of front office personnel.
• Schedules the front office staff.
• Supervises workload during shifts.
• Evaluate the job performance of each front office employee.
• Maintains working relationships and communicates with all departments.
• Maintains master key control.
• Verifies that accurate room status information is maintained and properly communicated.
• Resolves guest problems quickly, efficiently, and courteously.
• Updates group information. Maintains, monitors, and prepares group requirements. Relays information to appropriate personnel.
• Reviews and completes credit limit report.
• Works within the allocated budget for the front office.
• Receives information from the previous shift manager and passes on pertinent details to the incoming manager.
• Enforces all cash handling, check-cashing, and credit policies.
• Conducts regularly scheduled meetings of front office personnel.
• Wears the proper uniform at all times. Requires all front office employees to wear proper uniforms at all times.
• Upholds the hotel’s commitment to hospitality.
• Prepare performance reports related to the front office.
• Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit reports and maintain close observation of daily house count. Monitor the selling status of the house daily. Ie flash report, allowance etc.
• Monitor high-balance guests and take appropriate action.
• Ensure implementation of all hotel policies and house rules.
• Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes.
• Prepare revenue and occupancy forecasting.
• Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests managers and other employees.
• Monitor all V.I.P.’s special guests and requests.
• Maintain the required pars level of all front office and stationery supplies.
• Review daily front office work and activity reports generated by Night Audit.
• Review Front office log book and Guest feedback forms on a daily basis.
• Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs.
• Perform other duties as requested by management.

Requirements:

• Proven work experience as a Front desk manager or Reception manager
• Thorough knowledge of customer service, office management and basic bookkeeping procedures
• Proficiency in English (oral and written)
• Solid knowledge of MS Office, particularly Excel and Word
• Excellent communication and people skills
• Good organizational and multitasking abilities
• Problem-solving skills
• Must be able to work a flexible schedule and be “on call” for weekends, emergencies or for anyone who “call’s off” of a scheduled shift. 
•  Prefer at least five (5) years of related experience with a minimum of one (1) year front desk supervisory experience 
• Prefer at least one (1) year of experience handling cash, accounting procedures, and general administrative tasks 
• Must have basic working knowledge of a computer including word and be able to handle multiple tasks at one time 
•  Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities 
• Must display very good organization and time management skills 

MY INN HOTEL GROUP

Job Description

Job Description

We are seeking Hotel Shift Managers/Supervisors to be a part of our growing family. We are looking for dedicated individuals who are good at handling customers, and who can also bring out the best in their team members. The Shift Manager also makes sure that operations run smoothly during their shift and cleanliness, quality and service levels of the hotel are consistent and improving.

Responsibilities:

• Positions open at My Inn, Calamba City, Laguna
• Manages different departments (front-office, housekeeping, etc.) during a shift, including maintaining and improving cleanliness and service quality
• Makes staffing decisions including scheduling or hiring
• Handles guest concerns and manages inventory levels
• Upholds company culture and employee morale
• Other managerial and/or front office duties

Minimum Qualifications:

• Bachelor’s Degree in any field
• Previous supervisory or managerial role in a hotel, fast food, restaurant, retail or other service industries

Cebu Pacific Air

Job Description

Cebu Pacific puts people at the heart of service - be it for our customers, clients, and partners. As we rise back from the pandemic and move forward on the path of expansion, we are in search for the right JUAN who share our values of breaking boundaries, never fearing failure or mistakes but rather always in the pursuit of new ideas and better solutions.

Apply today and be JUAN of the game changers of the Philippines’ leading airline, Cebu Pacific, as an Experience Manager.

Primary Responsibilities:

• Analyze customer feedback data about Cebu Pacific and implement process or policy changes in collaboration with internal stakeholders to close the loop and improve customer experience;
• Conduct design thinking workshops and benchmark on other airlines/industries to define the optimum service experience and create detailed customer journeys;
• Develop Service Design Blueprints, illustrated Journey Maps, Concept Designs, Service Experience Prototypes, Empathy Maps, and Value Propositions to transform the customer experience. Areas of focus include multi-channel experience (e.g. ticketing office, airport, phones, online/digital), key moments of truth (e.g., booking, payment, check-in, onboarding, arrival);
• Build integrated differentiated value propositions to drive customer engagement and improve customer relationship;
• Facilitate and lead key business relationship and drive integration across channels, customer-facing teams, marketing and commercial team; and
• Support the service experience goals of key internal stakeholders by practicing collaboration, leading change management, escalating issues, and ensuring work is aligned to the values and principles of the organization. 

Basic Qualifications: 

• Must be a graduate of a bachelor's degree in industrial engineering, information technology, design or business courses, and the like; 
• Must have prior working experience (at least 3 years) on strategy, customer experience, service design, customer journey mapping, change management and other related roles 
• Candidates who are a Certified Usability Analyst or Lean Six Sigma Certified will have a strong advantage. 
• Prior training on customer journey mapping and service design principles is a plus.
• Self-directed, capable of carrying out responsibilities with minimal supervision
• Proactive in dealing with issues, and coming up with recommendations on how to resolve concerns
• Creative thinker with strong people interaction to influence towards others to deliver the goals of the department
• Excellent written and oral communication skills
• Comfortable working in an agile, fast-paced environment
• Expertise in design principles, trends, and best practices
• Solid understanding of business processes and technology solution

Be JUAN of us and together, let's make moments happen.

Note: This position is for an Individual Contributor and will be based in Pasay City, Metro Manila but currently follows a hybrid workplace flexibility arrangement.

Cebu Pacific warns the public against fake hiring and training advertisements by unknown groups. We do not require payment from candidates during the recruitment process nor do we require submission of physical application documents. For official information on our job openings, please visit our LinkedIn or career site for reference.

Bed and Breakfast Extra Indonesia

Job Description

Location: West Jakarta, Jakarta, Indonesia (On-Site)

Job Type: Full-Time

Salary: Starting from $400/ Month

Language: C1 English (Professional) or above

Property Manager Overview:

We are seeking a motivated and enthusiastic individual to join our team as a Property Manager. You will be tasked with managing luxury properties, welcoming guests, and ensuring they have a memorable stay. Your role will also involve maintaining the properties to the highest standard, ensuring everything is in perfect condition.

Responsibilities:

• Oversee and manage daily operations of luxury properties, ensuring they are well-maintained and presented to the highest standards.
• Welcome guests warmly upon arrival, provide them with an introduction to the property, and offer assistance during their stay to ensure a positive experience.
• Handle all guest inquiries and concerns promptly, ensuring a seamless and memorable guest experience.
• Conduct regular inspections of the properties to identify maintenance or repair needs and coordinate with service providers as necessary.
• Ensure properties are always fully stocked with necessary supplies and amenities, anticipating guest needs.
• Work closely with housekeeping and maintenance teams to maintain cleanliness, functionality, and safety of each property.
• Coordinate bookings and schedules to ensure smooth transitions between guest stays and property readiness.
• Keep accurate records of property performance, guest feedback, and any maintenance or improvement tasks.
• Provide recommendations for property improvements to enhance guest experiences.
• Ensure compliance with all property management regulations and standards.

Requirements:

• Professional level of English.
• Proven experience in property management, hospitality, or a similar customer-facing role, preferably in the luxury sector.
• Exceptional interpersonal and communication skills with a strong focus on delivering outstanding customer service.
• Strong organizational skills with the ability to manage multiple properties, guests, and tasks simultaneously.
• Attention to detail and the ability to identify and resolve issues efficiently.
• Flexibility to work irregular hours, including weekends and holidays, based on guest schedules and property needs.
• Familiarity with property management software and tools is a plus.
• Problem-solving skills and the ability to make sound decisions under pressure.
• A proactive, self-motivated individual who can work independently with minimal supervision.
• Knowledge of basic property maintenance and repair processes is advantageous.

How to Apply:

If you are passionate about property management and hospitality, we would love to hear from you. Please apply through this job listing.

We are committed to creating a diverse environment and is proud to be an equal opportunity employer.

H&H MANPOWER PTE. LTD.

Job Description

M Hotel Singapore

Job Description

The Director of Operations (DOO) is a key member of our leadership team, responsible for overseeing the smooth and efficient day-to-day operations of the entire hotel. You will ensure exceptional guest service, manage departmental budgets and staff, and implement strategies to maximize guest satisfaction and profitability. 

• Oversees the Operations for the Hotel, strategy maps and policies and ensure alignment of goals and objectives of the Hotel’s strategic directions.
• Formulates, develops and ensures implementation and overall operational outcomes of operational systems and processes to ensure efficiency and timely completion of tasks. 
• Provides leadership and strategic planning to all operational functions in the Hotel, directing the disciplines in all areas needing strategic input.
• Delivers operational and operationally related performance against agreed targets.
• Work closely with department heads to set departmental goals, budgets and performance metrics.
• Have the fundamental understanding of each function and ability to stand in during department heads’ absence.
• Analyse data and reports to identify areas for improvement and implement cost-saving initiatives.
• Ensure adherence to brand standards, safety protocols and guest service excellence.
• Oversee training and development to create a highly motivated and engaged team.
• Conduct regular inspections to ensure the Hotel's facilities and equipment are well-maintained and meet safety standards.
• Respond to guest inquiries and complaints promptly and professionally, working to resolve issues and ensure guest satisfaction.
• Stay abreast of industry trends and best practices, implementing innovative strategies to improve hotel operations.
• Prepare reports for senior management on the Hotel's performance and identify areas for improvement.
• Handle any other general tasks and special projects assigned.

DAY ONE PTE. LTD.

Job Description

TCK IMPEX PTE. LTD.

Job Description

IKI Concepts Pte Ltd

Job Description

Marivent Resorts and Hotels Inc.

Job Description

Duties and Responsibilties:

1. Oversee the daily operations of all food and beverage outlets, cafe, bar, room service, and catering event.

2. Ensure smooth coordination between the kitchen, service staff, and other departments to maintain seamless service.

3. Monitor food and beverage inventory levels and ensure timely replenishment while minimizing waste.

4. Ensure all food and beverage services meet or exceed guest expectations for quality, presentation, and service.

5. Handle guest feedback and resolve complaints in a timely and professional manner.

6. Continuously assess and enhance the dining experience to stay competitive and innovative.

7. Recruit, train, and supervise food and beverage staff, fostering a positive and productive work environment.

8. Schedule and manage staff shifts, ensuring adequate coverage for all service periods.

9. Conduct performance evaluations, provide coaching, and address employee concerns.

10. Develop and manage budgets for food and beverage operations, ensuring profitability and cost control.

11. Analyze sales and revenue reports to identify trends and implement strategies for improvement.

12. Negotiate with vendors and suppliers to secure favorable pricing and quality.

13. Ensure compliance with all health, safety, and sanitation regulations.

14. Maintain licensing and adhere to laws related to food and alcohol service.

15. Conduct regular inspections to uphold operational and safety standards.

16. Collaborate with senior management to create and execute marketing and promotional strategies.

17. Plan and implement menu changes based on customer preferences, seasonal trends, and profitability.

18. Introduce new concepts and dining experiences to enhance competitiveness.

Qualifications, Skills and Experience:

1. Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred).

2. Proven experience in managing food and beverage operations within the hospitality industry.

3. Strong leadership and team management abilities.

4. Excellent organizational and multitasking skills.

5. Exceptional customer service and communication skills.

6. Knowledge of food and beverage trends, quality standards, and best practices.

• Looking for candidates available to work:
  • Monday: Morning, Afternoon
  • Tuesday: Morning, Afternoon
  • Wednesday: Morning, Afternoon
  • Thursday: Morning, Afternoon
  • Friday: Morning, Afternoon
  • Saturday: Morning, Afternoon
• More than 4 years of relevant work experience required for this role
• Working rights required for this role
• Expected salary: ₱35,000 - ₱40,000 per month

hospitality resource solutions pte ltd

Job Description