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Assistant Hotel Accountant

Featured
Settha Palace HotelLaos - Vientiane
Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.


Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.


Key Responsibilities:

  • Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
  • Ensuring that the bookkeeping is done accurately.
  • Assist with preparing the monthly Financial Package.
  • Handling & monitoring the General Ledger Accounts.
  • Daily auditing of all records pertaining to revenue of the hotel.
  • Prepares daily income and statistics reports.
  • Prepares relevant documents for incorporation in the monthly accounts.
  • Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

  • 4-year bachelor's degree in Finance and Accounting or related major.
  • Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
  • 2 years work experience required.
  • Good command of English language.
  • Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Director of Operations

7-Jun-2025
Hilton Hotel | 56015 - Pathum Wan, Bangkok
This job post is more than 31 days old and may no longer be valid.

Hilton Hotel


Job Description

A Director of Operations is responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets.

What will I be doing?

As Director of Operations, you will be responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Work in conjunction with the General Manager to actively manage key property issues (including capital projects; customer promise; refurbishment)
  • Assist the development of meaningful, achievable hotel budgets and other short and long term hotel strategic goals
  • Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded
  • Respond to audits that are completed by the company to ensure continual improvement is achieved
  • Plan, direct and coordinate the service delivery of all operational departments in order to meet and exceed guest expectations
  • Comply and exceed hotel and company Service Standards
  • Ensure that costs are controlled throughout the operational departments and results are analysed regularly to highlight problem areas and take appropriate action
  • Manage and develop the Heads of Department to ensure career progression and effective succession planning within the hotel and company
  • Seek and respond to Guest feedback in order to achieve positive outcomes and high levels of customer satisfaction
  • Hold regular briefings and communication meetings with the HOD team

What are we looking for?

A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviours, skills, and values that follow:

  • A degree or diploma in Hotel Management or equivalent
  • Luxury Hotel experience in International hospitality operations, preferably in Food and Beverage or Rooms Management
  • Natural leadership, attention to detail, high standards, and expertise in providing personalized service
  • Strong organizational skills, priority management, strategic vision, and ability to anticipate needs
  • Experience in managing budgets, revenue proposals and forecasting results
  • Excellent interpersonal and managerial skills
  • Accountable and resilient
  • Ability to work under pressure

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Previous experience in the same or similar role in a Luxury Hotel
  • Experience in renovation projects

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Assistant Manager

5-Jun-2025
บริษัท เดย์ฟู้ด จำกัด | 55971 - Bangkok
This job post is more than 31 days old and may no longer be valid.

บริษัท เดย์ฟู้ด จำกัด


Job Description

About the role

We are seeking a talented and motivated Assistant Manager to join our dynamic team at Toro Tora' in Bangkok. As Assistant Manager, you will play a crucial role in supporting the overall operations and management of our prestigious hospitality establishment. This is a full-time position that offers excellent opportunities for career growth and development within our organisation.

What you'll be doing

  • Assisting the General Manager in overseeing the day-to-day operations of the restaurant, ensuring exceptional guest service and efficient workflow

  • Supervising and coordinating the work of front-line staff, including receptionists, bar, and housekeeping teams

  • Developing and implementing policies and procedures to enhance operational efficiency and guest satisfaction

  • Monitoring inventory and financial performance to identify areas for improvement

  • Leading and motivating the team, providing coaching and mentoring to support their professional development

  • Engaging with guests, addressing their needs and concerns, and ensuring a memorable experience

  • Representing the restuarant at industry events and fostering strong relationships with key stakeholders

What we're looking for

  • Minimum 3 years of experience in a similar Assistant Manager role within the hospitality industry

  • Strong leadership and team management skills, with the ability to inspire and motivate a diverse workforce

  • Excellent communication and interpersonal skills, both in English and Thai

  • Adaptable and able to work well under pressure in a fast-paced environment

What we offer

At Toro Tora', we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, we offer a comprehensive benefits package, including generous paid time off, and opportunities for professional development and career advancement. Our company culture is one of collaboration, innovation, and work-life balance, ensuring that our team members can thrive both personally and professionally. Because we need you well rested to create memorable guest experiences!

About us

Toro Tora' is a new concept by the creators of Fuego, starting a hospitality group with a growing portfolio of luxury restaurants across Bangkok. Our mission is to redefine the hospitality experience, providing our guests with exceptional service, exceptional design, and unforgettable moments.

If you are passionate about hospitality and eager to contribute to the success of our dynamic organisation, we encourage you to apply for this exciting opportunity. Click Apply now to submit your application.

Cluster Hotel Manager (71903)

5-Jun-2025
Reeracoen Group | 55970 - Chon Buri
This job post is more than 31 days old and may no longer be valid.

Reeracoen Group


Job Description

Salary: 150,000 - 180,000 THB

Industry: Manufacturing

Location: Pattaya

Work Type: Mon - Sat 09:00 AM - 18:00 PM Saturday and 1 day extra (can choose)

Job description

  • Oversee the daily operations of multiple hotels within the Bangkok and Chonburi cluster, ensuring high service standards and operational efficiency.

  • Develop and implement strategies to optimize occupancy, revenue, and guest satisfaction.

  • Lead and motivate hotel teams, fostering a culture of excellent hospitality and continuous improvement.

  • Manage budgets, financial reports, and cost controls to achieve business objectives.

  • Maintain strong relationships with key stakeholders, including corporate management, suppliers, and regulatory bodies.

  • Ensure compliance with all health, safety, and operational standards.

  • Drive marketing and promotional activities in collaboration with the sales and marketing teams to enhance brand presence and revenue.

  • Monitor guest feedback and implement improvement plans to enhance the overall customer experience.

General qualification

Must

  • Minimum of 10 years of experience in hotel management, preferably in a multi-property or cluster role with more than 400 rooms.

  • Strong leadership and team management skills with a hands-on approach.

  • Excellent financial acumen and experience in revenue and cost management.

  • Proficiency in hotel operations software and reporting tools.

  • Fluency in English and Thai are required

Benefit package

Allowance

  • SSO

  • Group Insurance

  • Salary Adjustment 3-5% / year

  • Bonus 1.5 months last year

  • Uniform

  • Discount/Special Price(Hotel/F&B)

  • Free 2-3 Meals/ workday

  • Annual Leave start 6 days after 1 year and plus in every year

  • No Provident Fund

Contact (ติดต่อ)
Ms.Wilairat M.
maria-thcbi-jobsdb@reeracoen.org 
Time: 8.30 am-5.30pm
Office Number: 038-111256 Ext.113
Website : http://www.reeracoen.co.th
Instagram : reeracoenthailand
Facebook : Reeracoen Recruitment

Assistant Head of School

5-Jun-2025
Cosmic Education Group Limited | 55977 - Hong Kong Island
This job post is more than 31 days old and may no longer be valid.

Cosmic Education Group Limited


Job Description

About Us

Cosmic Education Group (CEG) is fast growing education organization operating schools under the Guidepost brand across Asia with locations currently in Mainland China, Hong Kong, and Bali, Indonesia.  For information about Guidepost, please visit: guidepost.hk

Role Overview

The Assistant Head of School reports directly to the Head of School and School Success. The Assistant Head of School is responsible for leading campus outreach initiatives, meeting enrollment targets, building parent community, and supporting the Head of School to ensure all campus goals are being met. The Assistant Head of School will step in for the Head of School if the Head of School is absent.

Core Job Responsibilities

Drive Enrollment

  • Lead community outreach initiatives including but not limited to grass-roots local marketing projects

  • Plan and coordinate outreach events such as open houses, parent education nights, and other events as necessary

  • Attend and participate in all outreach events

  • Handle entire enrollment process with prospective parents including initial contact, email and phone follow-up, tour scheduling, tour-conducting, extending offers, and enrolling into program

  • Utilize Salesforce system to maintain detailed notes on each prospective and enrolled family to ensure highly customized service is provided

  • Conduct tours

  • Forge strong relationships with families that are maintained even after enrollment

  • Ensure data entered into salesforce is accurate at all times

  • Maintain waitlist for campus.=

Support Management of Campus Operations

  • Work with the Head of School to create a compelling and collaborative campus culture within the framework of the Guidepost culture which emphasizes Guidepost’s core values, and attracts, retains, and motivates a team of top-quality staff

  • Support all aspects of day-to-day campus operations including billing, compliance, facilities maintenance, ordering, etc.

  • Work with the Head of School to ensure school meets all regulatory requirements

  • Support scheduling process at school

  • Ensure the campus environment always looks clean, orderly, and welcoming

  • Monitor facilities, and supervise repairs, improvements, and general maintenance

  • Communicate achievements, progress, and milestones to the school community

Provide Exceptional Customer Service

  • Assist Head of School on organizing parent events (e.g. Parent Information Evenings; Coffee Chats)

  • Ensure frequent, high-quality parent communication to parents

  • Ensure that enrolled families feel connected to the school and are delighted with their experience

  • Communicate the value of Guidepost Montessori to prospective families during one-on-one visits & tours

  • Participate in scheduled outreach events (e.g. open houses; prospective parent information evenings, school fairs)

  • Provide tour notes and relay prospective parent information to administrative staff for further follow-up and entry into the CRM

  • Act as an ambassador for the school

Qualifications

 We're looking for someone who has: 

  • A passion for the Montessori philosophy of education, and being a part of a team that is re-inventing primary school 

  • A bachelor's degree (or equivalent) 

  • Prior teaching and leadership experience in education  

  • Strong interpersonal skills to lead school culture 

  • Exceptional written and verbal communication skills 

  • Previous experience with school budgets 

  • A high degree of personal initiative 

  • Committed to the idea of endless improvement personally and professionally 

Hotel Operations Manager

4-Jun-2025
JGL Prime Properties Development Inc. | 55949 - Bacolod City, Negros Occidental
This job post is more than 31 days old and may no longer be valid.

JGL Prime Properties Development Inc.


Job Description

Job Title: Hotel Operations Manager

Location: Bacolod City, Philippines
Employment Type: Full-Time

We are currently seeking a dynamic and hands-on Hotel Operations Manager for a small scale budget hotel.

Key Responsibilities:

  • Oversee daily hotel operations and coordinate between departments to ensure smooth workflows.

  • Lead and train staff in guest services, housekeeping, and general hotel procedures.

  • Monitor occupancy rates, bookings, and revenue to ensure business targets are met.

  • Handle guest complaints and resolve issues promptly to maintain high satisfaction levels.

  • Supervise housekeeping standards and ensure cleanliness and safety of all hotel areas.

  • Ensure compliance with local regulations, health and safety standards.

  • Assist in marketing efforts, online presence, and booking platform management.

  • Prepare regular performance and financial reports for management.

Qualifications:

  • Bachelor’s degree in Hospitality Management or a related field is preferred.

  • At least 2–3 years of relevant experience in hotel operations or front office management.

  • Strong leadership, communication, and interpersonal skills.

  • Ability to multitask and work under pressure in a fast-paced environment.

  • Familiarity with hotel booking systems and property management software is a plus.

  • Knowledge of Bacolod City’s tourism and hospitality landscape is an advantage.

How to Apply:

Interested applicants may submit their resume and cover letter to jennie.jglprime@gmail.com with the subject line "Application – Hotel Operations Manager".

Wellness Manager

4-Jun-2025
ECG-Research Co., Ltd. | 55925 - Bangkok Metropolitan Region
This job post is more than 31 days old and may no longer be valid.

ECG-Research Co., Ltd.


Job Description

About Immunic:

Immunic, the Thailand's leading gene therapy clinic using Antisense-based technology located at Park Silom, is established to treat aging and chronic diseases without surgery. Our flagship innovation, Immugence, is a revolutionary RNA-correcting film that repairs cellular miscommunication safely and scientifically—without gene editing.

About the role:

We are seeking a passionate and experienced Wellness Manager to lead operations at the Thailand’s first gene therapy-based wellness clinic.

Key Responsibilities:

  • Oversee Daily Operations:

    • Manage the day-to-day operations of the Immunic's facilities.

    • Ensure smooth functioning and high standards of service delivery.

  • Develop and Manage Wellness Programs:

    • Create and oversee wellness programs and activities that align with company goals.

    • Ensure the programs meet the needs of clients and promote health and well-being.

  • Coordinate with Health Professionals:

    • Work closely with doctors and other team members.

    • Ensure integrated care and high-quality services.

  • Manage Customer Relationships:

    • Handle customer inquiries and concerns.

    • Build and maintain positive relationships with clients to ensure satisfaction and loyalty.

Vocational School Department Head

4-Jun-2025
Ministry of Basic, Higher and Technical Education - Government | 55952 - Bangsamoro
This job post is more than 31 days old and may no longer be valid.

Ministry of Basic, Higher and Technical Education - Government


Job Description

Vocational School Department Head in BARMM

For full job description please see PDF file on Civil Service Commission site by clicking on this job ad. To apply, please kindly follow the procedure described in the PDF file.

Cluster Director of Operations

4-Jun-2025
Hilton Hotel | 55923 - Khlong Toei, Bangkok
This job post is more than 31 days old and may no longer be valid.

Hilton Hotel


Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

A Director of Operations oversees and directs all aspects of the hotel operational departments which includes, Front Desk Service, Food & Beverage / Kitchen, Housekeeping, Engineering, Security, Fitness Centre and other relevant operating departments. This role ensures that these departments are well run by focusing on maximizing revenues and profits, minimizing operating costs, implementing and following up on service standards and team members’ trainings. He / she ensures the highest levels of customer satisfaction.  

What will I be doing? 

As the Director of Operations, you will be responsible for performing the following tasks to the highest standards: 

  • Support the overall strategic management of the hotel by establishing effective working relationships with senior colleagues, in particular, the GM, DBD, FC & HRD. 
  • In-charge of Front Office, Housekeeping, Security, Engineering, Food and Beverage, Kitchen and Recreation as well as Food Safety. 
  • Actively participate in the key management issues in the property (Capital projects, refurbishment, training, customer service). 
  • Train and implement Hilton standards and related departmental regulations. 
  • Conduct routine inspections of all areas of the hotel to ensure that the hotel’s hardware and software are in optimum condition. 
  • Make a detailed and reasonable cost control plan to control operating costs of each department to maximize operating profit without compromising Hilton standards, safety procedures and guest experience.  
  • Analyze costs on a monthly basis and prepare action plans for cost per occupied room, food cost, beverage costs, payroll including overtime and other expenses such as for out-sourced labor or services. 
  • Manage all direct reports professionally, encouraging good teamwork and operations. 
  • Make or approve appropriate annual / quarterly / monthly budgets, targets and work plans for each direct report 
  • Conduct regular Operations meetings including all direct reports. 
  • Supervise team members’ performance and grooming daily. 
  • Ensure that duty rosters are based on the needs of the hotel and are compliant with labor laws. 
  • Ensure that hotel and direct reports achieve all key targets including but not limited to revenue, profit, SALT, QA, turnover, etc. 
  • Work with the DBD and F&B Managers to ensure that all aspects of F&B is operating cost effectively (menu presentations / menu / pricing / promotions and ongoing activities). 
  • Assist the DBD in establishing (with C&C Sales) an efficient and competitive C&C strategy and pricing. 
  • Supervise and head all hotel activities, such as celebrations, decorations, communication and coordination with conference organizers, etc. 
  • Evaluate competitors’ products and price policies twice a year. 
  • Ensure that VIP guests receive the care and service they deserve every day. 
  • Adhere to the hotel’s security and emergency policies and procedures. 
  • Assist the General Manager in all activities and functions related to the daily operations of the hotel.  
  • Complete relevant tasks assigned by the General Manager. 
  • Acting deputy in the General Manager’s absence. 
  • The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 
  • Carry out any other reasonable duties and responsibilities as assigned. 

What are we looking for? 

A Cluster Director of Operations serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

  • Hospitality: Passionate about delivering exceptional guest experiences. 
  • Integrity: Do the right thing, all the time. 
  • Leadership: Strive to be leader in our industry and in our communities. 
  • Teamwork: A team player in everything you do. 
  • Ownership: Take ownership of your actions and decisions. 
  • Now: Operate with a sense of urgency and discipline. 
  • College degree or equivalent. 
  • At least 3 years of relevant experience. 
  • Experienced in the Hospitality, Travel or Leisure industry management. 
  • Proficient in English and Chinese to meet business needs. 
  • Proficient in Microsoft Office. 
  • Strong commercial acumen. 
  • Resourceful, creative and able to maintain flexibility. 
  • Experience in F&B and Rooms Management preferred. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

Tour Center Manager

4-Jun-2025
Our Jungle Resorts - Khao Sok | 55913 - Ko Samui, Surat Thani
This job post is more than 31 days old and may no longer be valid.

Our Jungle Resorts - Khao Sok


Job Description

Our Jungle House Resort in Khao Sok is looking for an experienced manager. We maintain 19 bungalows and
treehouses situated along the river, along with a bustling restaurant and tour operation. We are seeking a
dynamic individual to serve as the General Manager of our eco-resort. This key leadership role involves
overseeing all aspects of resort operations while ensuring a strong commitment to sustainability. The ideal
candidate will possess exceptional managerial skills, a passion for hospitality, and a deep appreciation for
environmental conservation..

Sales & Marketing

Project Management & Development

Tour Center Manager
Our Jungle Resorts - Khao Sok, Thailand
Located next to Khao Sok National Park, Our Jungle Resorts features 41 bungalows and treehouses across two properties - Our Jungle House and Our Jungle Camp Eco-Resort. For over 35 years, we have been a leading example of nature tourism and sustainability through eco-friendly design, staff welfare, guide training, and an environmental education camp for local children.
Tours and activities are a major part of what we provide, and we are seeking a dynamic and organized individual to fill the role of Tour Center Manager. This position involves overseeing the seamless operation of our tour center, serving as the primary liaison between the resorts and tour suppliers (such as guides, rafthouses, and other activity providers). The ideal candidate will possess excellent communication skills, strong organizational abilities, and a passion for delivering exceptional customer service.
This position offers an exciting opportunity to play a key role in delivering unforgettable experiences to our guests while contributing to the success and growth of our resorts. If you are passionate about the tourism industry and thrive in a dynamic, customer-focused environment, we encourage you to apply.

Responsibilities :
Manage the booking process for tours, ensuring accuracy, efficiency, and adherence to company policies and procedures.
Coordinate tour schedules, itineraries, and logistics with tour operators to meet customer expectations and business objectives.
Establish and maintain relationships with tour operators to ensure smooth collaboration and effective communication.
Ensure the consistency of tours by discussing guest complaints with tour operators and improve the quality where possible through feedback and skills training.
Collaborate closely with resort operational teams to facilitate guest arrivals, departures, and accommodations as part of tour packages.
Maintain detailed records of bookings, payments, and customer information for reporting and analysis purposes.

Qualifications :
Proven experience in a similar role, preferably within the tourism or hospitality industry.
Strong interpersonal skills with the ability to build and maintain relationships with stakeholders at all levels.
Excellent communication skills, both verbal and written in English and Thai, with a customer-centric approach.
Highly organized with the ability to multitask, prioritize tasks, and meet deadlines in a fast-paced environment.
Proficiency in computer applications, including booking systems, Microsoft Office Suite, and customer relationship management (CRM) software.
Flexibility to work irregular hours, including evenings, weekends, and holidays, as needed.

Start Date: Mid October, 2024

Interested candidates may send their resume together with an introductory email to manager@ourjunglekhaosok.com. Only shortlisted candidates will be contacted.

Details on the resorts can be found at
www.khaosokecoresort.com and www.khaosokaccommodation.com

แผนก:

Project Management & Development

จำนวน:

1 อัตรา

ระดับการศึกษา:

อนุปริญญา/ปวส. ขึ้นไป

เวลาทำงาน:

งานประจำ

เงินเดือน:

20,000-30,000 บาท

ผู้ติดต่อ:

Bodhi Garrett

อีเมล์:

manager@ourjunglekhaosok.com

เบอร์ติดต่อ:

0909601575

ลงประกาศเมื่อ:

03 มิ.ย. 68

Yacht Charter Base Manager

4-Jun-2025
GROUP ISLAND SPIRIT MANUFACTURING COMPANY LIMITED | 55915 - Mueang Trat, Trat
This job post is more than 31 days old and may no longer be valid.

GROUP ISLAND SPIRIT MANUFACTURING COMPANY LIMITED


Job Description

Position: Yacht Charter Base Manager
Location: Koh Chang, Trat Province, Thailand (plus ~3 months annually in Koh Samui)
Reports to: Operations Director
Fleet Size: 11 Yachts (including 3 vessels joining in 2025)
Languages: Spoken Thai and English required; additional European languages are an advantage


About Island Spirit

Group Island Spirit is the leading yacht charter company in Koh Chang, offering high-quality sailing experiences in one of Thailand’s most stunning cruising grounds. With a growing fleet of 11 yachts, we are seeking a highly skilled, hands-on Base Manager with a strong technical background in yacht systems and maintenance, and the ability to lead and support a local team to deliver exceptional charter operations.


Role Overview

This role is ideal for someone with mechanical, electrical, and systems knowledge of yachts who can take ownership of fleet condition, assist guests with technical issues, and upskill the team. You’ll be primarily based in Koh Chang with seasonal responsibilities in Koh Samui, ensuring all vessels are maintained to a high standard, charter-ready, and safe. You’ll also lead troubleshooting for on-charter issues, and support team development in technical know-how and customer service.


Key Responsibilities

Fleet & Technical Management
  • Ownership for the maintenance, troubleshooting, and readiness of 11 sailing yachts (monohulls and catamarans).

  • Diagnose and repair onboard mechanical, electrical, and plumbing systems with support from the technical team and country technical manager.

  • Develop and execute a preventative maintenance schedule across the fleet, with support from the country technical manager.

  • Ensure all yachts meet safety and operational standards before each charter.

  • Liaise with suppliers and service contractors; manage procurement of parts and tools.

Hands-On Support & Troubleshooting
  • Be the go-to person for technical guest support—both dockside and remotely during charters.

  • Respond to out-of-hours technical issues calmly and professionally.

  • Provide training to staff on common yacht systems and fault diagnosis.

  • Assist with yacht check-ins and technical briefings to ensure guests understand systems and protocols.

Operational & Team Leadership
  • Lead and coordinate a small local base team (technicians, cleaning crew, freelance skippers).

  • Oversee base cleanliness, tool and parts inventory, and workshop organisation.

  • Ensure all team members understand safety procedures, maintenance expectations, and customer service standards.

Client-Facing Tasks
  • Conduct technical and chart briefings with guests ensuring they feel comfortable with both the yacht and the cruising area.

  • Resolve any technical complaints or support issues quickly and professionally.

  • Ensure yachts are delivered clean, functional, and with all required safety equipment.

  • Support clients in travel arrangements to and from Koh Chang and assist with provisioning where possible.

Collaboration with Support Teams
  • Work with the country technical manager and VP of Operations to manage technical budgets and track repair costs.

  • Communicate with Sales and Marketing to align on yacht availability and customer feedback.


What We're Looking For

  • Proven experience in yacht maintenance, marine engineering, or charter operations.

  • Strong hands-on knowledge of diesel engines, electrical systems, plumbing, rigging, and navigation systems.

  • Ability to lead technical repairs and manage maintenance logs.

  • Practical leadership experience—able to train and motivate a small base team.

  • Good interpersonal skills and calm under pressure, especially when supporting guests.

  • Thai and good English are essential; additional languages are an asset.

  • Sailing experience or skipper qualification is highly desirable.

  • Comfortable working across two locations (Koh Chang and Koh Samui) based on seasonal demand.


What We Offer

  • Competitive salary (negotiable based on experience)

  • Accommodation provided

  • A dynamic and supportive work environment in Thailand’s top cruising destinations

  • The opportunity to be part of a growing and respected charter company


Salary: Negotiable, based on experience and qualifications.
Start Date: ASAP
To Apply: Submit your CV and a brief cover letter detailing your relevant experience and motivation for joining our team to careers@groupislandspirit.com

Resort Resident Manager - Bohol

4-Jun-2025
LIME Hotels and Resorts Inc. | 55956 - Panglao, Bohol
This job post is more than 31 days old and may no longer be valid.

LIME Hotels and Resorts Inc.


Job Description

A resort resident manager, often residing on-site, is responsible for the smooth and profitable operation of the resort, assisting the general manager, overseeing staff, handling guest issues, and ensuring high standards of quality and safety.

General Manager

4-Jun-2025
The Prestige Hospitality Co., Ltd. | 55924 - Wang Thonglang, Bangkok
This job post is more than 31 days old and may no longer be valid.

The Prestige Hospitality Co., Ltd.


Job Description

Job role:

The General Manager is responsible for overseeing all food and beverage operations, ensuring exceptional service and operational efficiency.

Key Responsibilities:

  • Oversee the day-to-day operations of all Food & Beverage outlets, ensuring consistency in service, quality, and operational efficiency.

  • Lead, motivate, and develop a team of F&B managers and staff to achieve company goals and objectives.

  • Manage budgets, forecasts, and financial performance, ensuring that revenue and cost control targets are met.

  • Develop and implement strategies to increase revenue, reduce costs, and optimize resources across F&B operations.

  • Establish and maintain strong relationships with suppliers, vendors, and external partners.

  • Ensure compliance with health and safety regulations, as well as company policies and industry standards.

  • Continuously analyze customer feedback, market trends, and competitor performance to ensure the business stays competitive and innovative.

  • Drive and monitor the creation of new menu items, promotions, and event planning to enhance customer experience.

  • Ensure that all staff members provide exceptional guest service, resolving any issues or complaints in a professional and timely manner.

  • Report regularly on operational performance, KPIs, and team performance to senior management.

Qualifications

·        Bachelor’s degree in Hospitality Management, Business Administration, or related field.

·        At least 7 years of experience in the Food & Beverage industry, with at least 3 years in a senior management position.

·        Proven leadership abilities and experience in managing large teams.

·        Strong financial acumen, with experience in budgeting, forecasting, and cost management.

·        Excellent interpersonal, communication, and negotiation skills.

·        Ability to think strategically while managing day-to-day operations.

·        In-depth knowledge of food and beverage trends, quality standards, and customer preferences.

·        Familiarity with the use of F&B management software and systems.

 

Wanted to: Restobar Manager

3-Jun-2025
Java’s Restobar | 55909 - Toledo City, Cebu
This job post is more than 31 days old and may no longer be valid.

Java’s Restobar


Job Description

About the role

Java's Restobar, a vibrant and dynamic establishment in Toledo City Cebu, is seeking an experienced Restobar Manager to join our talented team. As the Restobar Manager, you will be responsible for overseeing the daily operations, ensuring exceptional customer service, and driving the overall success of our establishment. This full-time role is integral to the continued growth and success of Java's Restobar.

What you'll be doing

  • Manage and oversee all aspects of the restobar's daily operations, including staffing, inventory management, and financial reporting

  • Ensure exceptional customer service by leading and motivating the front-of-house and back-of-house teams

  • Develop and implement strategic plans to enhance the restobar's offerings, customer experience, and overall profitability

  • Liaise with suppliers and vendors to secure the best deals and maintain a high-quality inventory

  • Monitor and analyse key performance indicators to identify areas for improvement and drive operational efficiency

  • Collaborate with the marketing team to develop and execute innovative promotional campaigns

  • Ensure compliance with all relevant health, safety, and licensing regulations

  • Foster a positive work culture and provide coaching and mentorship to the restobar staff

What we're looking for

  • Minimum of 3-5 years of experience in a managerial role within the hospitality or food and beverage industry

  • Proven track record of successfully managing the operations of a restobar or similar establishment

  • Strong leadership and people management skills, with the ability to motivate and inspire a team

  • Excellent customer service orientation and the ability to deliver exceptional guest experiences

  • Strong financial acumen and experience in inventory management, cost control, and budgeting

  • Excellent communication and interpersonal skills, with the ability to effectively liaise with various stakeholders

  • Passion for the hospitality industry and a commitment to delivering high-quality food and beverage offerings

What we offer

At Java's Restobar, we believe in nurturing a vibrant and collaborative work environment. We offer performance-based bonuses, and discounts on our food and beverage offerings. We also encourage a healthy work-life balance.

About us

Java's Restobar is a new but fast becoming a premier destination for exceptional food, handcrafted cocktails, and unforgettable experiences in Toledo City Cebu. Established just in 2025, we have become a beloved local institution known for our commitment to quality, innovation, and customer satisfaction. Our passionate team is dedicated to creating a memorable dining experience for all our guests.

If you're excited about the prospect of leading the operations of a thriving restobar and contributing to its continued success, we encourage you to apply now.

House Manager

2-Jun-2025
Charlotte Frank Limited | 55886 - Hong Kong Island
This job post is more than 31 days old and may no longer be valid.

Charlotte Frank Limited


Job Description

Our Top Tier client is seeking a highly organized, detail-oriented, and proactive House Manager to oversee the daily operations of a private residence. The ideal candidate will ensure the smooth running of the household, managing staff, coordinating schedules, and maintaining high standards of cleanliness, organization, and hospitality. This role requires discretion, professionalism, and the ability to anticipate the needs of the household.

Key Responsibilities:

  • Household Operations:

    • Oversee daily household activities, ensuring efficiency and organization.

    • Manage inventory of household supplies, groceries, and luxury items, ensuring timely replenishment.

    • Coordinate maintenance, repairs, and servicing of home systems, appliances, and vehicles.

  • Staff Management:

    • Supervise and schedule domestic staff (housekeepers, chefs, drivers, gardeners, etc.).

    • Train new staff and ensure adherence to household standards and protocols.

    • Conduct performance reviews and address any staffing issues.

  • Event & Guest Coordination:

    • Plan and execute private events, dinners, and gatherings.

    • Arrange accommodations, meals, and itineraries for guests.

    • Ensure a high level of hospitality and seamless guest experiences.

  • Administrative Duties:

    • Manage household budgets, expenses, and vendor contracts.

    • Handle correspondence, scheduling, and calendar management for the family.

    • Maintain confidentiality and discretion in all matters.

  • Personal Assistance (if required):

    • Assist with personal errands, travel arrangements, and family-related tasks.

    • Coordinate with family members to ensure their preferences and needs are met.

Qualifications & Skills:

  • Minimum 5+ years in household management, Personal Assistant, or a similar role in private service.

  • Exceptional multitasking and time-management skills.

  • Strong interpersonal and leadership abilities.

  • High level of professionalism and confidentiality.

  • Willingness to work irregular hours, including evenings/weekends, if needed.

  • Proficiency in household management software, budgeting, and Microsoft Office.

  • Knowledge of fine dining, luxury goods, and high-end home systems.

Job Code: VN/60417

 

For further information, please kindly contact Vien Ng or email your details across to vn@charlottefrank.com

 

Personal data collected will be used for recruitment purposes only

 

By applying for this position, you consent to the collection, use and disclosure of your personal data to Charlotte Frank Recruitment Ltd. and all relevant third parties for the purpose of processing your application for this job position. You understand and acknowledge that your personal data will be processed in accordance with our Privacy Policy https://www.charlottefrank.com/privacy-policy

 

Please note that only shortlisted candidates will be contacted

Operations Manager (Go Hotels - Airport Branch)

2-Jun-2025
ANYA HOSPITALITY GROUP | 55899 - Manila City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

ANYA HOSPITALITY GROUP


Job Description

QUALIFICATIONS:

  • Candidate must possess a Bachelor’s degree in Hospitality Management, Business Administration, or equivalent;
  • With at least three (3) years of experience in the same field preferably in hospitality industry;
  • With strong leadership abilities to manage and motivate team;
  • With excellent written and verbal communication skills;
  • Proficiency in project management methodologies to plan, execute, and oversee various projects within the operations department;
  • Ability to build consensus and relationships among managers, partners, and employees.

Assistant Manager (Limousine Services) - $5,000 (ID: 671166)

1-Jun-2025
PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd) | 55877 - Central Region
This job post is more than 31 days old and may no longer be valid.

PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd)


Job Description

·       Source and manage affiliates across the APAC region

·       Assign drivers to jobs promptly, ensuring customer satisfaction while maximizing revenue

·       Address logistical issues and emergency rearrangements that arise during service delivery

·       Collaborate with affiliates after investigating issues to develop service recovery and improvement plans

·       Create an operational plan aligned with the company's strategic direction, including monitoring performance goals to meet efficiency, targets, and quality standards

·       Maintain detailed records of vehicle servicing and inspections, and schedule regular maintenance to ensure operational efficiency, along with other fleet management responsibilities

·       Continue managing and servicing selected existing accounts, while fostering relationships with vendors and suppliers

·       Provide support to the Reservation/Roadshow team as needed

·       Ensure training manuals for suppliers are regularly updated and kept current

·       Identify and assess organizational risks, implementing measures to control them

·       Ensure supplier SLAs are met according to company expectations

 

Job Requirements

·       Degree in Business Administration, or equivalent.

·       Minimum 3 years of relevant experience.

·       Detail oriented and possess good organizational skills.

 

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Manager on Duty25089843

1-Jun-2025
The Ritz-Carlton | 55812 - South Kuta, Bali
This job post is more than 31 days old and may no longer be valid.

The Ritz-Carlton


Job Description

POSITION SUMMARY

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.

Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

 
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Assistant Manager, Space Management

31-May-2025
EVEANDBOY | 55777 - Bangkok
This job post is more than 31 days old and may no longer be valid.

EVEANDBOY


Job Description

•Suggest Category adjacency that related for New Store, Re-model Store and Renovated store. 

•Create & update planogram. 

•Suggest and Estimate Fixture and accessories for New Store, Re-model Store and Renovated store. 

•Create and review Merchandising Guideline 

•To ensure and guide operation to display newline on POG including solve the problem. 

•Suggest space for new product in store. 

•Support planogram survey with operation and commercial at store before new store opening.

Wellness Centre Manager

31-May-2025
THAI BLISSFUL SDN. BHD. | 56019 - Kuala Lumpur
This job post is more than 31 days old and may no longer be valid.

THAI BLISSFUL SDN. BHD.


Job Description

Job Scope

  • Oversee day-to-day operations of the wellness center, ensuring smooth execution of wellness services, guest experiences, and overall facility management. 

  • Develop a cohesive, motivated team by providing ongoing training, mentorship, and performance evaluations. 

  • Drive revenue growth through pricing strategies, promotions, and upselling wellness packages and services. 

  • Oversee the maintenance of the wellness center’s physical space, ensuring cleanliness, safety, and compliance with all regulations 

  • Ensure compliance with all local health, safety, and wellness regulations, maintaining a safe environment for both guests and staff. 

  • Monitor key performance indicators (KPIs), customer satisfaction data, and financial outcomes to identify areas for improvement and growth.

  • Staff Recruitment and Training: Participate in hiring and training programs.

  • Scheduling and Shift Management: Coordinate schedules for effective coverage.

  • Inventory and Supplies Management: Oversee supplies and coordinate with cleaners.

  • Community Engagement: Represent the business and explore partnerships.

Requirement:

  • Bachelor’s Degree/ Diploma in Hospitality Management, Business Administration, Wellness, or a related field. 

  • Minimum of 3 years in SPA/ Massage or similar industry.

  • Strong knowledge of wellness practices, treatments, and industry trends. 

  • With leadership, communication, and interpersonal skills. 

  • Strong problem-solving abilities and the capacity to resolve issues promptly

Assistant Manager, Business & Innovation (Attractions)

31-May-2025
Marina Bay Sands Pte Ltd | 55847 - Marina South, Central Region
This job post is more than 31 days old and may no longer be valid.

Marina Bay Sands Pte Ltd


Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team

Job Responsibilities

Attractions Events Programming

  • Develop and execute engaging, guest-centric events programming across all attractions, including seasonal and thematic experiences.

  • Conceptualize and lead large-scale, attraction-wide festivals such as National Day, Formula 1, and New Year's Eve Countdown, managing end-to-end planning and partner coordination.

  • Research, identify, and implement innovative commercial opportunities and upgrades to enhance guest experience and drive revenue growth.

  • Collaborate with internal teams (marketing, operations, guest experience) and external partners to ensure seamless program delivery and alignment with brand standards.

  • Create and manage detailed project plans, timelines, and budgets for all programs and events.

  • Monitor and evaluate program performance using guest feedback, attendance data, and commercial outcomes to inform future initiatives.

  • Support the enhancement of key attraction areas, such as the SkyPark Observation Deck, to elevate the overall guest experience.

  • Work closely with the Attractions leadership team on business planning, strategic development, and implementation of new initiatives and partnerships.

  • Collaborate cross-departmentally to package and promote new offerings and strategic opportunities across the attraction portfolio.

  • Stay informed on industry trends and competitor activities to maintain innovation and a competitive edge.

Attractions Business Analyst

  • Keep detailed and accurate records of revenue, visitation, service standards, and guest feedback.

  • Analyze trends and market conditions within the attractions industry to identify opportunities and

  • threats.

  • Recommend price classes for exhibitions, programs, and attraction products based on market research

  • and analysis.

  • Collaborate with stakeholders to collect and document detailed business requirements.

  • Ensure requirements align with business objectives and customer needs.

  • Perform detailed data analysis to uncover insights and trends.

  • Utilize data to identify opportunities for operational efficiency and optimization.

  • Prepare exhibition reports and presentations for management and stakeholders.

  • Communicate findings and recommendations clearly and effectively.

  • Work closely with cross-functional teams to implement campaigns and promotions

  • Facilitate effective communication and collaboration among team members.

  • Track and evaluate the performance of implemented campaigns and promotions.

  • Use key performance indicators (KPIs) to measure success and identify areas for improvement.

Job Requirements

Education & Certification

  • Diploma or Bachelor's degree in Hospitality Management, Event Planning, Business Administration, or a related field.

Experience

  • 5 or more years of proven experience in conceptualizing and executing guest-centric programming and large-scale events.

Other Prerequisites

  • Strong project management skills, including the ability to create and manage detailed project plans, timelines, and budgets.

  • Excellent communication and interpersonal skills for effective collaboration with internal teams and external partners.

  • Creative thinking and problem-solving abilities to identify and implement innovative commercial opportunities.

  • Knowledge of industry trends and competitor activities to maintain a competitive edge.

Preferred Skills

  • Experience in managing large-scale festivals and events.

  • Familiarity with guest experience enhancement strategies.

  • Ability to analyze guest feedback and attendance data to inform future initiatives.

  • Proficiency in using project management software and tools.

  • Strong organizational skills and attention to detail.

  • Flexibility and adaptability to handle various tasks and responsibilities.

  • Ability to work independently and as part of a team in a fast-paced environment.

  • Availability to work in the evenings and on weekends as necessary.

  • Ability to perform additional duties as directed.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Associate Hotel Director

30-May-2025
Royal caribbean international | 55828 - Philippines
This job post is more than 31 days old and may no longer be valid.

Royal caribbean international


Job Description

Associate Hotel Director

In charge of the entire hotel division, our hotel management team leads a large team of international hospitality professionals who strive to provide our guests with the best vacation at sea. Ideal candidates have general manager experience in a hotel, resort or cruise ship, and are passionate, dynamic, and driven professionals with a clear view of how a team should work together.

Assistant Loss Prevention Manager25087435

29-May-2025
Marriott International | 55704 - Lampung
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

POSITION SUMMARY

Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.

Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Assistant Manager - Call Centre (At Your Service)25085823

28-May-2025
Renaissance Kuala Lumpur Hotel & Convention Centre | 55620 - Ampang, Selangor
This job post is more than 31 days old and may no longer be valid.

Renaissance Kuala Lumpur Hotel & Convention Centre


Job Description

POSITION SUMMARY

Answer, record, and process all guest calls, requests, questions, or concerns. Contact appropriate individual or department to resolve guest call, request, or problem. Follow up and ensure that any outstanding requests are resolved. Advise guest of any messages received. Verify and adjust billing. Operate telephone switchboard station. Monitor busy or unanswered lines, check back with callers on hold to update status, take messages. Activate and deactivate guest room message lights. Transfer guests with internet access issues to internet service provider's customer support line. Assist callers with credit card, calling card, long distance, collect, overseas, and person to person calls. Log guest requests, incidents, adjustments and comment cards into computer to allow for proper tracking and documentation. Supply guests with directions and property information.

Assist management in training, scheduling, evaluating, motivating and coaching employees; serve as a department role model. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare/review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals. Ensure adherence to quality standards. Enter and locate information using computers/ POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Manager

28-May-2025
SOUTHERN ARMS CORPORATION | 55633 - Cagayan de Oro, Misamis Oriental
This job post is more than 31 days old and may no longer be valid.

SOUTHERN ARMS CORPORATION


Job Description

About the role

Join the dynamic team at SOUTHERN ARMS CORPORATION' as a full-time Manager in Cagayan de Oro, Misamis Oriental. In this pivotal role, you will be responsible for overseeing the day-to-day operations of our premier hospitality establishment, ensuring exceptional customer service and driving the overall success of the business.

What you'll be doing

  • Manage and coordinate all aspects of hotel operations, including front desk, housekeeping, food and beverage, and maintenance
  • Oversee staff scheduling, training, and performance management to build a highly skilled and motivated team
  • Develop and implement strategies to enhance guest satisfaction, increase occupancy rates, and drive revenue growth
  • Monitor and analyse key performance metrics to identify areas for improvement and implement data-driven solutions
  • Collaborate with the marketing team to develop and execute effective promotional campaigns
  • Ensure compliance with all relevant laws, regulations, and industry standards
  • Foster a positive, customer-centric culture that aligns with the company's values
  • What we're looking for

  • Minimum 5 years of experience in a management role within the hospitality industry
  • Strong leadership and people management skills, with the ability to motivate and develop a team
  • Excellent problem-solving and decision-making abilities, with a keen eye for detail
  • Proficient in financial management, budgeting, and cost control
  • Exceptional customer service orientation and interpersonal skills
  • Familiarity with hotel management software and technology
  • Degree in Hospitality Management or a related field
  • What we offer

    At SOUTHERN ARMS CORPORATION', we prioritise the well-being of our employees. We offer a competitive salary, comprehensive benefits package, and opportunities for career development and advancement. Our inclusive and supportive work environment encourages collaboration, innovation, and work-life balance.

    About us

    SOUTHERN ARMS CORPORATION' is a leading hospitality company with a reputation for delivering exceptional guest experiences. With a growing portfolio of premier hotels and resorts, we are committed to excellence, innovation, and sustainable growth. Join our dynamic team and be a part of our continued success story.

    Apply now to become our next Manager and contribute to the success of SOUTHERN ARMS CORPORATION'.

    Assistant AYS Manager25086768

    28-May-2025
    Penang Marriott Hotel | 55619 - George Town, Penang
    This job post is more than 31 days old and may no longer be valid.

    Penang Marriott Hotel


    Job Description

    JOB SUMMARY

    Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Verifies guest and employee satisfaction and maximizes the financial performance of the department.

    CANDIDATE PROFILE 

    Education and Experience

    • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

    OR

    • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

    CORE WORK ACTIVITIES

    Supporting Management of Front Desk Team 

    • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

    • Encourages and builds mutual trust, respect, and cooperation among team members.

    • Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.

    • Verifies employee recognition is taking place on all shifts.

    • Establishes and maintains open, collaborative relationships with employees.

    Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals

    • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

    • Develops specific goals and plans to prioritize, organize, and accomplish your work.

    • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

    • Strives to improve service performance.

    • Collaborates with the Front Office Manager on ways to continually improve departmental service.

    • Communicates a clear and consistent message regarding the Front Office goals to produce desired results.

    • Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.

    • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

    Ensuring Exceptional Customer Service 

    • Provides services that are above and beyond for customer satisfaction and retention.

    • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

    • Serves as a role model to demonstrate appropriate behaviors.

    • Sets a positive example for guest relations.

    • Displays outstanding hospitality skills.

    • Empowers employees to provide excellent customer service.

    • Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.

    • Provides feedback to employees based on observation of service behaviors.

    • Handles guest problems and complaints effectively.

    • Interacts with guests to obtain feedback on product quality and service levels.

    Managing Projects and Policies

    • Implements the customer recognition/service program, communicating and ensuring the process.

    • Verifies compliance with all Front Office policies, standards and procedures.

    • Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

    Additional Responsibilities 

    • Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

    • Analyzes information and evaluating results to choose the best solution and solve problems.

    • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

    • Functions in place of the Front Office Manager in his/her absence.

    • Communicates critical information from pre- and post-convention meetings to the Front Office staff.

    • Participates in department meetings.

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    Manager On Duty25087039

    28-May-2025
    The Ritz-Carlton | 55624 - Jakarta
    This job post is more than 31 days old and may no longer be valid.

    The Ritz-Carlton


    Job Description

    JOB SUMMARY 

    Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.

    CANDIDATE PROFILE 

    Education and Experience

    • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

    OR

    • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

    CORE WORK ACTIVITIES

    Supporting Property Operations and Guest Relations Needs

    • Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.

    • Communicates any variations to the established norms to the appropriate department in a timely manner.

    • Sends copy of MOD report to all departments on a daily basis.

    • Strives to improve service performance.

    • Ensures compliance with all policies, standards and procedures.

    • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

    Supporting Profitability Goals

    • Understands and complies with loss prevention policies and procedures.

    • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

    • Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

    Managing the Guest Experience

    • Intervenes in any guest/associate situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and associate well being is preserved.

    • Empowers associates to provide excellent customer service.

    • Provides immediate assistance to guests as requested.

    • Serves as a leader in displaying outstanding hospitality skills.

    • Sets a positive example for guest relations.

    • Responds to and handles guest problems and complaints.

    • Ensures associates understand customer service expectations and parameters.

    • Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.

    • Participates in the development and implementation of corrective action plans to improve guest satisfaction.

    • Records guest issues in the guest response tracking system.

    Assisting Human Resources Activities

    • Participates as needed in the investigation of associate and guest accidents.

    • Observes service behaviors of associates and providing feedback to individuals.

    • Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.

    • Celebrates successes and publicly recognizes the contributions of team members.

    • Ensures associates are cross-trained to support successfully daily operations.

    • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.

    • Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

     
    Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

     
    Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

     
    In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    HOTEL MANAGER

    28-May-2025
    Stealth Global Marketing Solutions Inc. | 55632 - Oroquieta City, Misamis Occidental
    This job post is more than 31 days old and may no longer be valid.

    Stealth Global Marketing Solutions Inc.


    Job Description

    About the role

    We are seeking an experienced and dynamic Hotel Manager to join our team at Sage Boutique Hotel by SMS Hospitality, Oroquieta City, Misamis Occidental. As the Hotel Manager, you will be responsible for overseeing all aspects of hotel operations, ensuring exceptional guest experiences and driving the strategic growth of the business. This is a full-time position offering excellent opportunities for career development.

    What you'll be doing

    • Manage all hotel operations, including front desk, housekeeping, food and beverage, and maintenance

    • Develop and implement strategies to improve guest satisfaction, increase revenue, and enhance profitability

    • Oversee the recruitment, training, and management of hotel staff to ensure high-quality service delivery

    • Monitor and analyse hotel performance data, making data-driven decisions to optimise operations

    • Ensure compliance with all relevant laws, regulations, and hotel policies

    • Collaborate with the marketing team to develop and execute effective promotional campaigns

    • Represent the hotel at industry events and network with key stakeholders

    What we're looking for

    1. Minimum 2 years of experience in a Hotel Manager or similar senior hospitality management role

    2. Thorough understanding of hotel operations, including front desk, housekeeping, food and beverage, and maintenance

    3. Proven track record of driving revenue growth, improving operational efficiency, and enhancing guest satisfaction

    4. Excellent leadership and people management skills, with the ability to build and motivate high-performing teams

    5. Strong analytical and problem-solving skills, with the ability to make data-driven decisions

    6. Excellent communication and interpersonal skills, with the ability to liaise effectively with guests, staff, and stakeholders

    7. Proficiency in hospitality management software and data analysis tools

    8. Relevant bachelor's degree or hospitality management certification

    Hotel Manager

    28-May-2025
    Pacific Boutique Residences Corporation | 55636 - Sampaloc, Manila City, Metro Manila
    This job post is more than 31 days old and may no longer be valid.

    Pacific Boutique Residences Corporation


    Job Description

    Pacific Boutique Residences Corporation is hiring a Full time Hotel Manager role in Sampaloc, NCR. Apply now to be part of our team.


    Job summary:
    • Looking for candidates available to work:
      • Monday: Morning, Afternoon
      • Tuesday: Morning, Afternoon
      • Wednesday: Morning, Afternoon
      • Thursday: Morning, Afternoon
      • Friday: Morning, Afternoon
      • Saturday: Morning, Afternoon
    • 1 year of relevant work experience required for this role
    • Expected salary: ₱30,000 per month

    Responsible for the overall operation and profitability of the property including hotel rooms, common area, its outlet and commercial units. In- charge of goals and improvement of the hotel. Enable to keep the hotel quality standards and maintaining high visibility to assist the guests and ensure a pleasurable and satisfactory experience.

    Job Qualifications:

    •     Graduate of BS Tourism or related course
    •        1-2 years of experience with the same or related position.
    •        Handles hotel rooms and commercial with more than 50 rooms
    •        Should have extensive knowledge in front office, housekeeping and reservations operations.
    •        Mixed use operation.
    •        Must be willing to work in Poblacion, Makati City

    Hotel Manager - Raffles Sentosa

    28-May-2025
    Accor Asia Corporate Offices | 55677 - Sentosa, Central Region
    This job post is more than 31 days old and may no longer be valid.

    Accor Asia Corporate Offices


    Job Description


    Company Description


    The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future.  
    Representing the pinnacle of ultra-luxury hospitality within the Accor Group, Raffles is currently going through exciting phases of rebirth and expansion.
    Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment. Its timeless elegance, refined manners and spirit of generosity ensure that every visitor arrives as a guest, leaves as a friend and returns as family.
    Raffles is progressively shaping the future of luxury hospitality, focusing on employee journey and growth.


    Job Description


    The position is an Executive Committee role responsible in managing all aspects of the Hotel Operation including Food and Beverage, Villas, Culinary, Security, Engineering, Spa, Floral Boutique and Leisure at Raffles Sentosa whilst working along with other Executive Committee colleagues to strategize, plan and forecast accurately for the future success of the property. The incumbent is to ensure the delivery of Raffles Hotel Singapore’s experience throughout the entire guest journey meanwhile ensuring optimization of forecast and budget as well as developing managers and colleagues.

    Primary Responsibilities

    Ensures Luxury guest journey from pre-arrival to post-departure      

    • Acts as the face of Raffles Hotels & Resorts and Raffles Sentosa and represents the resort as the primary leader,
    • Leads and guides the Executive Committee and management teams in driving the hotel to achieve its brand and guest driven goals.
    • Be present to personally welcome residents and patrons.
    • Be the host at Raffles Sentosa and keeps levels of service constantly elevated.
    • Re-invents service every day to create the best customer journey – engaging, enticing, surprising, entertaining, and fully individualized to each market, demographic and guest profile.
    • Communicates in an effective and timely manner with Executives and the Cluster General Manager on matters which require the attention of Executive Committee and the Cluster General Manager.
    • Represents Raffles Hotel Singapore and the Raffles Brand in projecting a credible image to the market, residents, and colleagues alike.
    • Be visible around the hotel and show an active interest in our colleagues’ welfare.
    • Oversees all preventive maintenance plans.
    • Always ensure a clean and hygiene-compliant hotel environment.
    • Leads by example in living the Raffles brand values and established service culture as well as Code of Ethics.

    Maximises REVENUE INFLOW AND COST CONTROL

    • Sets, plans and directs the operational departments to achieve agreed goals of gross operating profit through attaining competitive RevPar Index, Average Check and goals.
    • Supports the hotel’s annual budgeting process and adhere to the Owner/Accor established guidelines.
    • Assists in managing the hotel’s budget and ensuring that expenses incurred are within budget and in line with the established guidelines.
    • Leads the forecasting process for all areas of responsibility and ensures accuracy as per policy.
    • Follows protocol in approving expenses and obtains the approval for items which require approval at this level before implementation.
    • Cooperates with the Finance team and ensures compliance of credit policies and procedures through signatures and meetings.
    • Constantly identifies new revenue opportunities and improvement of existing revenue streams.
    • Ensures intelligent use of funds available by optimizing spending yet ensuring availability of funds for needed improvements and new initiatives.

    Seeks constant improvement of quality in product and services 

    • Complies with Raffles’ established guidelines on the hotel organizational structure and reporting lines, for example the Executive Committee structure.
    • Works with respective Executive Committee member to ensure F&B concepts, service of sequence and products are always aligned with vision and market trends.
    • Ensures residents and patrons receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Singapore Local Standard Operation Procedure (LSOP) as well as Forbes and LQA standards and aims to achieve the scores and goals set.
    • Oversees the handling and follow-up of any security incident or guest complaint and always reinforces hotel values.
    • Co-chairs the execution of cleanliness matters in line with government regulations and WHO requirements.
    • Oversees management of CAPEX and projects for the year.

    Inter-Divisional/Stakeholders LIAISON

    • Responsible for all Sales and PR missions and visits on property.
    • Helps and supports to establish positive owner relations through proper and appropriate communications with the appointed Owner’s representative.
    • Follows appropriate protocol in communicating with the appointed Owner’s representative and keeping the Cluster General Manager informed of such communications.
    • Leads and guides the ExCo and management teams in driving the hotel to achieve its KPIs.
    • Complies with Raffles Sentosa’s established guidelines on recruitment, appointment and promotion of ExCo, Department Heads and colleagues.
    • Works with local education and government institutions to ensure Raffles’ position as a community leader is ensured.
    • Develops training programs for colleagues and interns and is the face to the local Singapore core of young talent.
    • Leads the HACCP, Colleague Cafeteria and Sustainability committees.
    • Ensures all Marketing and PR Communications are in compliance with Raffles Brand Marketing guidelines.
    • Supports and helps to prepare and submit the weekly/monthly reports to Corporate Office and Owners.
    • Complies with Accor and Raffles’ established guidelines on colleague’s fringe benefits.
    • Ensures synergies amongst departments.
    • Performs any other duties and responsibilities that may be assigned.

    Main Complexity/Critical issues in the Job

    • Integrated aspect of the property.
    • Historic hotel with constant product challenges.
    • Emergency and crisis management.

    Qualifications


    Prior experience in a luxury hotel senior leadership position.
    Experience managing ultra luxury operations, with a preference in resort style properties
    Strong educational background with professional qualifications and a continuous learning mindset.  
    Fluent in English.
    Proven track record of building a strong service, and quality culture 
    Strong people skills and a track record of fostering positive, inclusive, high-performing cultures. 
    Demonstrated leadership, organizational, and interpersonal skills.
    Strategic thinker with excellent communication and presentation skills.
    Displays a strong entrepreneurial spirit 
    Bottom-line oriented with a focus on quality guest service and team-building.
    Creative and innovative mindset.
    Ability to collaborate and work in a fast-paced environment.
    Excellent sense of prioritization and time management.
    Professional demeanor and strategic orientation.
    Engaging, friendly, and charismatic with a natural ability to connect with guests.

    Head of Hotel Operations – (Budget Hotel)

    27-May-2025
    Big C Supercenter Public Company Limited | 55583 - Bangkok
    This job post is more than 31 days old and may no longer be valid.

    Big C Supercenter Public Company Limited


    Job Description

    Job Responsibilities:

    1. Lead and manage day-to-day hotel operations across all branches to ensure consistent service quality and operational efficiency.

    2. Supervise and support hotel managers to meet performance targets, guest satisfaction, and compliance standards.

    3. Develop and manage operating budgets, monitor cost control, and ensure profitability across all properties.

    4. Analyze operational performance and prepare regular reports with insights and recommendations for improvement.

    5. Implement and maintain brand standards, service guidelines, and operational procedures throughout the chain.

    6. Collaborate closely with cross-functional departments such as Marketing, Finance, and Human Resources to ensure aligned execution.

    7. Conduct regular site visits to hotel branches to assess operations and provide coaching or corrective actions when needed.

    8. Monitor industry trends and competitor activities to identify opportunities for operational enhancements or strategic initiatives.

    9. Promote a positive organizational culture and foster the professional development of hotel teams.

    Qualifications:

    1. Thai national with a Bachelor's or Master's degree in Business Administration, Hotel Management, or a related field.

    2. Minimum of 7–10 years’ experience in hotel operations, preferably within the budget or economy hotel segment.

    3. Proven experience managing multi-site hotel operations and leading large teams.

    4. Strong leadership, problem-solving, and strategic planning skills.

    5. Deep understanding of both front-of-house and back-of-house hotel functions.

    6. Excellent interpersonal and communication skills, with the ability to motivate and inspire teams.

    7. Proficient in operational tools and systems (e.g., Property Management Systems, Excel, Power BI, etc.).

    8. Good command of English (both written and spoken).

    Elephant Grounds (Coffee) - Manager

    27-May-2025
    Leading Nation HK Limited | 55587 - Central, Central and Western District
    This job post is more than 31 days old and may no longer be valid.

    Leading Nation HK Limited


    Job Description

    About Us


    A cutting-edge hospitality group crafting unique and consistent guest experiences. With headquarters based in Hong Kong, Leading Nation operates multiple brands, restaurants, private clubs, and bars across several key cities in Asia.

    We manage a diverse portfolio of award-winning concepts, including The Diplomat, recognized among the Top 50 Best Bars, Cristal Room by Anne-Sophie Pic, overseen by the world's most decorated female chef boasting 10 Michelin Stars, and cult sensation WAGYUMAFIA. Driving our growth are multi-location brands like Mortys (American Deli), Mashi no Mashi (Wagyu Ramen), and Elephant Grounds (Lifestyle Specialty Coffee).

    Our latest venture, Forty-Five atop Landmark, located in the centre of the city, stands as a testament to our commitment to innovation. This multi-concept venue spanning three floors and 20,000 square feet heralds a new chapter in Hong Kong’s vibrant arts and culinary scene, offering five stunning experiential concepts where art seamlessly merges with gastronomy.

    We specialize in creating, identifying, and managing original F&B concepts across Asia. With a focus on collaboration with talented F&B professionals and landowners, we ensure that our concepts stand the test of time by maintaining relevance within the community. With recent expansions with the opening of Singapore Mashi No Mashi, we continue to shape the future of guest experiences across the continent.

     

    Company Website: www.leadingnation.com /

     

    Due to the ongoing growth of our business, we are now seeking for energetic, hardworking, friendly and professional people to become members of our team!

     

    Key Responsibilities:

    • Being In-charge and responsible for daily operations of the restaurant
    • Deliver quality beverages and maintain the highest food products, merchandise and bar display consistently to our customers
    • Understand and present the characteristics of different coffee beans, coffee equipment and brewing knowledge

     

    Qualifications:

    • Minimum 3-5 years relevant experience for preferably gained in coffee related industry
    • Service oriented, self-motived and a good team player, have strong sense of responsibility 
    • Good interpersonal and communication skills
    • Immediate available is highly preferred

     

    Benefits:

    • 8 rest days per month (after probation)
    • Annual leave & Statutory holidays
    • Marriage leaves, Maternity leave, Paternity leave, Compassionate leave, etc
    • Medical allowance
    • Staff discount
    • Performance-based Salary Review
    • Friendly working environment
    • On the job training
    • Excellent Career Exposure

     


    Interested parties please send your full resume including PRESENT & EXPECTED salary and DATE of availability to the "HR & Admin. Dept." by clicking Apply Now below.

    The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group / Company.

    Villa Manager

    27-May-2025
    Luxury Villa Samui | 55581 - Ko Samui, Surat Thani
    This job post is more than 31 days old and may no longer be valid.

    Luxury Villa Samui


    Job Description

    • Email: operations@luxuryvillasamui.com
    • Tel: 0982903268

    โรงแรม, ที่พัก

    Villa Manager
    • Villa Manager (1) New

    MARKETING

    The villa manager has 2 essential missions & evaluation criteria :
    1. Exceptional Guests’ satisfaction
    2. Excellence in Operations

    Guest services

    Operations
    The main mission regarding operations is to maintain the villa in excellent condition, coordinating with different parties ,repairs and upgrades, anticipating eventual needs and risks. This includes but is not limited to:
    1. Establish the yearly planning of the villa maintenance together with the owner and the LVS Operations head.
    2. Track on a monthly basis the progress on a maintenance list, including pictures & actions to be taken.
    3. Review on a daily basis functionality of amenities and cleanliness.
    4. Coordinate with LVS the maintenance done on-site.
    5. Send regular pictures to the owner & LVS to report on the progress.
    6. Make suggestions to improve the Guests’ experience

    Scope includes:
    - Overall building aspect
    - Pool
    - Water, electricity, internet, septic, CCTV.
    - Furniture
    - tools
    - Linen
    - Garden
    - Any item available for the Clients’ usage

    The required skills include:
    - Impeccable presentation
    - Positive communication
    - Empathetic yet result-driven
    - Well organized
    - Curious
    - Challenge herself and the team to aim for the best
    - Take initiative
    - Problem solver

    สวัสดิการ
    1. เงินเดือน
    2. เซอร์วิสชาร์จ
    3. ค่าน้ำมันรถ
    4. ประกันสังคม
    5. ยูนิฟอร์ม
    6. วันหยุดนักขักขัตฤกษ์/พักร้อน
    7. วันหยุดประจำสัปดาห์

    ผู้ที่สนใจสามารถสมัครงานด้วยตัวเองได้ที่ ออฟฟิศ Luxury Asia lifestyle ออฟฟิศอยู่บริเวณตึกบุญจำนงค์ ก่อนถึงเนินแมคโคร หรือ ส่งประวัติมาที่ Email: operations@luxuryvillasamui.com

    หรือสอบถามข้อมูลเพิ่มเติมที่ฝ่ายบุคคล
    เบอร์โทร. 098-290-3268
    ได้ทุกวันจันทร์ - วันศุกร์ เวลา 09:30 - 16:30 น
    ยกเว้นวันหยุดราชการ

    แผนก:

    Villa Manager

    จำนวน:

    1 อัตรา

    ระดับการศึกษา:

    ปริญญาตรี ขึ้นไป

    เวลาทำงาน:

    งานประจำ

    เงินเดือน:

    30,000-50,000 บาท

    ผู้ติดต่อ:

    Khun Rainnie

    อีเมล์:

    operations@luxuryvillasamui.com

    เบอร์ติดต่อ:

    0982903268

    ลงประกาศเมื่อ:

    26 พ.ค. 68

    Assistant Manager, Business & Innovation (Attractions)

    27-May-2025
    Marina Bay Sands Pte Ltd | 55655 - Marina South, Central Region
    This job post is more than 31 days old and may no longer be valid.

    Marina Bay Sands Pte Ltd


    Job Description

    Job Responsibilities



    Attractions Events Programming

    • Develop and execute engaging, guest-centric events programming across all attractions, including seasonal and thematic experiences.
    • Conceptualize and lead large-scale, attraction-wide festivals such as National Day, Formula 1, and New Year's Eve Countdown, managing end-to-end planning and partner coordination.
    • Research, identify, and implement innovative commercial opportunities and upgrades to enhance guest experience and drive revenue growth.
    • Collaborate with internal teams (marketing, operations, guest experience) and external partners to ensure seamless program delivery and alignment with brand standards.
    • Create and manage detailed project plans, timelines, and budgets for all programs and events.
    • Monitor and evaluate program performance using guest feedback, attendance data, and commercial outcomes to inform future initiatives.
    • Support the enhancement of key attraction areas, such as the SkyPark Observation Deck, to elevate the overall guest experience.
    • Work closely with the Attractions leadership team on business planning, strategic development, and implementation of new initiatives and partnerships.
    • Collaborate cross-departmentally to package and promote new offerings and strategic opportunities across the attraction portfolio.
    • Stay informed on industry trends and competitor activities to maintain innovation and a competitive edge.

    Attractions Business Analyst

    • Keep detailed and accurate records of revenue, visitation, service standards, and guest feedback.
    • Analyze trends and market conditions within the attractions industry to identify opportunities and
    • threats.
    • Recommend price classes for exhibitions, programs, and attraction products based on market research
    • and analysis.
    • Collaborate with stakeholders to collect and document detailed business requirements.
    • Ensure requirements align with business objectives and customer needs.
    • Perform detailed data analysis to uncover insights and trends.
    • Utilize data to identify opportunities for operational efficiency and optimization.
    • Prepare exhibition reports and presentations for management and stakeholders.
    • Communicate findings and recommendations clearly and effectively.
    • Work closely with cross-functional teams to implement campaigns and promotions
    • Facilitate effective communication and collaboration among team members.
    • Track and evaluate the performance of implemented campaigns and promotions.
    • Use key performance indicators (KPIs) to measure success and identify areas for improvement.

    .Job Requirements



    Education & Certification

    • Diploma or Bachelor's degree in Hospitality Management, Event Planning, Business Administration, or a related field.


    Experience

    • 5 or more years of proven experience in conceptualizing and executing guest-centric programming and large-scale events.


    Other Prerequisites

    • Strong project management skills, including the ability to create and manage detailed project plans,
    • timelines, and budgets.
    • Excellent communication and interpersonal skills for effective collaboration with internal teams and
    • external partners.
    • Creative thinking and problem-solving abilities to identify and implement innovative commercial
    • opportunities.
    • Knowledge of industry trends and competitor activities to maintain a competitive edge.
    • Preferred Skills
    • Experience in managing large-scale festivals and events.
    • Familiarity with guest experience enhancement strategies.
    • Ability to analyze guest feedback and attendance data to inform future initiatives.
    • Proficiency in using project management software and tools.
    • Strong organizational skills and attention to detail.
    • Flexibility and adaptability to handle various tasks and responsibilities.
    • Ability to work independently and as part of a team in a fast-paced environment.
    • Availability to work in the evenings and on weekends as necessary.
    • Ability to perform additional duties as directed.


    Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

    Assistant Manager, Concierge

    27-May-2025
    Four Seasons Hotel Singapore | 55604 - Orchard, Central Region
    This job post is more than 31 days old and may no longer be valid.

    Four Seasons Hotel Singapore


    Job Description

    About Four Seasons

    Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         
    At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

    About the location

    As the world’s leading operator of luxury hotels, Four Seasons Hotels and Resorts currently manages 133 properties in 47 countries. Open since 1994, Four Seasons Hotel Singapore provides a preferred address for business and leisure travellers, and the highly personalised, anticipatory service that Four Seasons guests expect and value around the world. Recent awards and honours include Top 10 ‘Singapore’s Best Hotels’ and Top 5 ‘Singapore’s Best Hotel Spas’ in Travel + Leisure’s Luxury Awards Asia Pacific. For more information on Four Seasons Hotel Singapore, visit press.fourseasons.com/singapore


    We are looking for an exceptional Assistant Manager, Concierge to join our leadership team — someone who brings not only operational skill, but also emotional intelligence, curiosity, and a drive to elevate every guest's journey.

    About the role

    Assistant Manager, Concierge

    As Assistant Manager, Concierge, you are both a service ambassador and a trusted leader.
    You will guide a high-performing team, manage daily operations, and ensure that each guest interaction is not only seamless — but personal, thoughtful, and unforgettable. Whether you’re resolving a complex request, crafting a bespoke itinerary, or stepping in to lead in the Chef Concierge’s absence, your presence will help define the guest experience.

    What you will do

    • Deliver prompt, personalized responses to guest inquiries, tailoring thoughtful recommendations that exceed expectations

    • Handle guest concerns and special requests with confidence, discretion, and care

    • Serve as a knowledgeable, approachable resource for hotel information, reservations, and local area insights

    • Accurately manage the processing of packages, messages, and mail to and from guests

    • Keep Concierge materials, digital tools, and vendor information up to date and professionally presented

    • Cultivate close relationships with local partners to gain exclusive access to restaurants, shows, attractions, and experiences

    • Assist with the storage and retrieval of luggage and packages to ensure a seamless arrival/departure experience

    • Use internal systems to record preferences, track special arrangements, and ensure accurate billing

    • Support the Chef Concierge in administrative duties such as managing e-attendance, overtime reporting, and part-time staffing needs

    • Lead daily Concierge and Bell Desk operations in the absence of the Chef Concierge, ensuring smooth performance and service consistency

    • Actively manage lobby flow during busy periods, ensuring guests are attended to quickly and graciously

    • Participate in daily operations meetings and work closely with Guest Services and Front Office leadership to deliver a unified and elevated arrival experience

    What you bring

    • A certified member of Les Clefs d'Or (Golden Keys) with prior leadership experience in Concierge, preferably in a luxury brand

    • Leader with the ability to mentor and inspire others through service excellence and emotional intelligence

    • Deep understanding of the guest journey and a commitment to crafting meaningful touchpoints at every stage

    • Strong local knowledge and a passion for uncovering and sharing exceptional guest experiences

    • Excellent interpersonal and organisational skills, with a high level of accuracy and efficiency

    • Comfortable using hotel software and guest experience platforms

    • Kindly note that due to work visa restrictions, this position is open to Singaporeans only

    What we offer 

    With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

    • Career growth opportunities

    • Unique strong culture

    • Best-in-industry training

    • Complimentary stays at Four Seasons properties (based on availability), with discounted meals

    • Paid holidays/vacation

    • Dental and medical/life insurance

    • Employee service awards/Birthday Gift

    • Annual employee party/social and sporting events

    • Complimentary meals in dedicated employee restaurant

    Schedule & Hours

    This position requires one with flexibility in scheduling and the ability to work on a rotating shift basis, including weekends, and holidays.

    Call Centre Manager (At Your Service)25085397

    26-May-2025
    Renaissance Kuala Lumpur Hotel & Convention Centre | 55493 - Ampang, Selangor
    This job post is more than 31 days old and may no longer be valid.

    Renaissance Kuala Lumpur Hotel & Convention Centre


    Job Description

    JOB SUMMARY

    Responsible for the successful functioning of the department. Major responsibility of the department is to receive all in-house and outside telephone calls and process requests professionally and correctly. This includes taking room service orders, receiving and processing all requests for additional items, directions, correcting any issues and, if necessary, forwarding calls on to appropriate areas. The Manager needs to ensure the agents’ information is thorough and up-to-date. Accountable for tracking all guest requests and issues to use as process improvement tool. Strives to continually improve guest and employee satisfaction while maximizing the financial performance of the department.

    CANDIDATE PROFILE 

    Education and Experience

    • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

    OR

    • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

    CORE WORK ACTIVITIES

    Maintaining Guest Services and Front Desk Goals

    • Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.

    • Develops specific goals and plans to prioritize, organize, and accomplish your work.

    • Handles complaints, settles disputes, and resolves grievances and conflicts, or otherwise negotiates with others.

    Managing Projects and Policies

    • Implements the customer recognition/service program, communicating and ensuring the process.

    • Tracks all guest issues from various sources and report results.

    • Ensures guest requests/issues are logged.

    • Oversees the financial aspects of the department including purchasing and payment of invoices.

    Ensuring Exceptional Customer Service 

    • Provides services that are above and beyond for customer satisfaction and retention.

    • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

    • Identifies trends in guest issues for resolution.

    • Schedules and supervise staff to ensure prompt, friendly, and attentive service.

    • Supervises AYS agents and runners to ensure prompt and complete resolution of guest calls and requests.

    • Coordinates the process of receiving and resolving guest issues and requests.

    Supporting Management of Guest Service Team

    • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

    • Encourages and builds mutual trust, respect, and cooperation among team members.

    • Serves as a role model to demonstrate appropriate behaviors.

    • Manages all day-to-day operations.

    • Understands employee positions well enough to perform duties in employees' absence.

    Supporting Human Resource Activities

    • Assists in the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

    • Assists in recruitment, hiring, training, and orientation of department personnel.

    Additional Responsibilities 

    • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

    • Analyzes information and evaluates results to choose the best solution and solve problems.

    • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

    • Ensures that all department equipment is in proper working condition and that department areas and storerooms are clean.

    • Performs departmental administrative duties.

    • Addresses complaints and serves as Manager on Duty as needed.

    • Attends meetings (e.g., front office supervisor meetings, operations meetings, forecast meetings, monthly department meetings, sales strategy, pre-con meetings).

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    Executive Assistant to the General Manager25086102

    26-May-2025
    Marriott Hotel Manila | 55631 - Mabalacat City, Pampanga
    This job post is more than 31 days old and may no longer be valid.

    Marriott Hotel Manila


    Job Description

    POSITION SUMMARY

    Receive and distribute incoming faxes to appropriate personnel and guests. Keep office equipment in working order and contact service representatives to correct problems with office equipment, including following-up to ensure problem is corrected. Transmit information or documents using a computer, mail, or facsimile machine. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers.

    Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Provide assistance to coworkers, ensuring they understand their tasks. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; and thank guests with genuine appreciation. Answer guest questions regarding property services/features and hours of operation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    CIRCULATION MANAGER

    26-May-2025
    WINN TECH INC. | 55577 - Pasay City, Metro Manila
    This job post is more than 31 days old and may no longer be valid.

    WINN TECH INC.


    Job Description

    Official Job Title: VENUE MANAGER

    • Oversees the day-to-day operations of a venue, ensuring smooth event execution, maintaining high standards, and managing staff, finances, and vendors.
    • Oversee the maintenance, cleanliness, and upkeep of the venue, including equipment and facilities.
    • Hire, train, schedule, and supervise venue staff, and other personnel.
    • Coordinate with event planners and vendors, ensuring smooth event execution from planning to post-event evaluation.
    • Manage the venue's budget, including costs, revenue, and financial plans.
    • Develop and implement marketing strategies to promote the venue and attract events.
    • Build and maintain strong relationships with clients, vendors, and other stakeholders.
    • Maintain clear and effective communication with all parties involved in venue operations.

    MANAGER

    26-May-2025
    A.LOM PTE. LTD. | 55550 - Singapore
    This job post is more than 31 days old and may no longer be valid.

    A.LOM PTE. LTD.


    Job Description

    Job Description:

    • Assist customers to place order
    • Serve food to customers and clean tables after customers have finished their meals
    • Comfortable in speaking to customers and explaining menu to customers
    • Cook bbq for customers
    • Ensure premises is clean and neat at all times
    • Receive calls from customers and manage reservation.

    Key Qualification:

    • Work experience in F&B
    • Friendly and passionate
    • Oriented toward serving others and helping customers
    • Able to work under stress during peak hours
    • Preferred: work experience in Korean bbq restaurants

    Manager-Restaurant25086226

    25-May-2025
    Luxury Hotels & Resorts (Thailand) Ltd. | 55484 - Bangkok
    This job post is more than 31 days old and may no longer be valid.

    Luxury Hotels & Resorts (Thailand) Ltd.


    Job Description

    JOB SUMMARY

    Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.

    CANDIDATE PROFILE 

    Education and Experience

    • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

    OR

    • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

    CORE WORK ACTIVITIES

    Managing Day-to-Day Operations

    • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

    • Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.

    • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

    Leading Food and Beverage Team

    • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

    • Encourages and builds mutual trust, respect, and cooperation among team members.

    • Serves as a role model to demonstrate appropriate behaviors.

    • Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.

    • Develops specific goals and plans to prioritize, organize, and accomplish your work.

    • Ensures and maintains the productivity level of employees.

    • Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.

    • Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.

    • Ensures compliance with all applicable laws and regulations.

    • Ensures compliance with food handling and sanitation standards.

    • Ensures staff understands local, state and Federal liquor laws.

    • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

    • Establishes guidelines so employees understand expectations and parameters.

    • Monitors alcohol beverage service in compliance with local laws.

    Ensuring Exceptional Customer Service

    • Provides services that are above and beyond for customer satisfaction and retention.

    • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

    • Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.

    • Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.

    • Empowers employees to provide excellent customer service.

    • Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.

    • Handles guest problems and complaints.

    • Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.

    • Ensures corrective action is taken to continuously improve service results.

    • Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.

    • Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).

    Managing and Conducting Human Resource Activities

    • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

    • Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.

    • Ensures employees are treated fairly and equitably. Strives to improve employee retention.

    • Ensures employees receive on-going training to understand guest expectations.

    • Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.

    • Strives to improve service performance.

    • Ensures recognition is taking place across areas of responsibility.

    Additional Responsibilities

    • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

    • Analyzes information and evaluating results to choose the best solution and solve problems.

    • Assists servers and hosts on the floor during meal periods and high demand times.

    • Recognizes good quality products and presentations.

    • Supervises daily shift operations in absence of Assistant Restaurant Manager.

    • Oversees the financial aspects of the department including purchasing and payment of invoices.

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you.

    HOTEL GENERAL MANAGER

    25-May-2025
    LA Bella Lifestyle Properties Inc | 55519 - Tagaytay City, Cavite
    This job post is more than 31 days old and may no longer be valid.

    LA Bella Lifestyle Properties Inc


    Job Description

    About the role

    As the Hotel General Manager at LA Bella Lifestyle Properties Inc', you will be responsible for overseeing and directing all aspects of the hotel's operations. This is a full-time position based in Tagaytay City, Cavite. In this strategic leadership role, you will ensure the hotel runs efficiently and profitably while delivering an exceptional guest experience.

    What you'll be doing

    • Develop and implement effective strategies to drive revenue growth, control costs and improve operational efficiency

    • Manage and lead a team of department heads and hotel staff to deliver superior customer service

    • Oversee all hotel operations including front desk, housekeeping, food and beverage, and maintenance

    • Develop and monitor key performance indicators to measure the hotel's success

    • Ensure the hotel complies with all relevant laws, regulations and brand standards

    • Foster a positive and productive work environment to attract, develop and retain top talent

    • Build and maintain strong relationships with customers, suppliers and the local community

    What we're looking for

    • Minimum 5 years of experience as a Hotel General Manager or in a senior operations role within the hospitality industry

    • Proven track record of driving revenue growth, improving operational efficiency and delivering exceptional customer service

    • Excellent leadership, communication and interpersonal skills to effectively manage a diverse team

    • Strong financial management skills with the ability to develop and monitor budgets

    • Thorough understanding of hotel operations, including front office, housekeeping, food and beverage, and maintenance

    • Ability to multitask, prioritise and make sound decisions in a fast-paced environment

    • Passion for the hospitality industry and a commitment to delivering an exceptional guest experience

    What we offer

    At LA Bella Lifestyle Properties Inc', we are committed to providing our employees with a supportive and rewarding work environment. We offer competitive compensation, opportunities for career advancement, and a f. We also prioritise the wellbeing of our staff and encourage a healthy work-life balance.

    About us

    LA Bella Lifestyle Properties Inc' is a dynamic and rapidly growing hospitality company based in Tagaytay City, Cavite. We own and operate a portfolio of luxury hotels and resorts that cater to both leisure and business travellers. Our mission is to deliver exceptional guest experiences and create value for our shareholders. We are proud of our reputation for excellence and are committed to continued growth and innovation within the industry.

    Apply now for this exciting opportunity to join our team as the Hotel General Manager at LA Bella Lifestyle Properties Inc'.

    APARTMENT/HOTEL MANAGER

    24-May-2025
    Private Advertiser | 55520 - Cebu City, Cebu
    This job post is more than 31 days old and may no longer be valid.

    Private Advertiser


    Job Description

    Our group of companies in need of:

    APARTMENT/HOTEL MANAGER

    Qualifications:

    • Graduate of business or marketing course

    • Experience in the hotel industry is a plus factor

    • Knowledgeable in reservations and front office management

    • Can start immediately

    Main Responsibilities:

    • Sales and Marketing.

    • Able to create and manage marketing campaigns and other lead generation activities.

    • Customer service.

    • Respond to guests/residents inquiries and complaints in a timely and professional manner and develop positive relationships with guests/residents

    • Monitor rent dues from guests/residents.

    • Ensure guests/residents safety and well-being.

    • Establish and enforce guest/resident house rules and relevant regulations/policies.

    Email your letter of application and resume with picture via click "QUICK APPLY!"

    Loss Prevention Manager/Assistant

    24-May-2025
    Le Méridien Phuket Mai Khao Beach Resort | 55481 - Ko Samui, Surat Thani
    This job post is more than 31 days old and may no longer be valid.

    Le Méridien Phuket Mai Khao Beach Resort


    Job Description

    Le Méridien Phuket Mai Khao Beach Resort offers a unique and glamorous experience on Phuket's sunset coast. With 244 stylish rooms and suites providing stunning views, this beachfront destination is surrounded by the natural beauty of Sirinat National Park. Guests can enjoy personalised service and a variety of outdoor activities, such as beachfront yoga and water sports, making it the ideal option for families, friends, and frequent weekenders who love to escape from the city and make fresh discoveries.

    The resort also boasts delightful dining options at The Nook, Ocean Kitchen, and the all-day dining restaurant, where guests can savour delicious food and drinks. Conveniently located just a 15-minute drive from Phuket International Airport, the resort is committed to sustainability with the use of solar panels, which have reduced CO2 emissions by 370 tonnes.

    Kitchen : Ocean Kitchen
    • Demi Chef De Partie (1) New
    Food & Beverage : J's Restaurant
    • Restaurant Supervisor (1) New

    Housekeeping

    Loss Prevention

    รายละเอียด

    -

    แผนก:

    Loss Prevention

    จำนวน:

    1 อัตรา

    ระดับการศึกษา:

    ปริญญาตรี ขึ้นไป

    เวลาทำงาน:

    งานประจำ

    เงินเดือน:

    ตามตกลง

    ผู้ติดต่อ:

    HR Department

    อีเมล์:

    hr@lemeridienmaikhao.com

    เบอร์ติดต่อ:

    076603699

    ลงประกาศเมื่อ:

    23 พ.ค. 68

    Manager, AV25085121

    23-May-2025
    Plaza Athenee Hotel (Thailand) Co., Ltd. | 55454 - Bangkok
    This job post is more than 31 days old and may no longer be valid.

    Plaza Athenee Hotel (Thailand) Co., Ltd.


    Job Description

    POSITION SUMMARY

    Verify that AV equipment needed is in the inventory before event. Set-up, operate, and troubleshoot all equipment, devices, and systems. Ensure all equipment is fully operational, repair/clean when necessary. Tape down/dress loose wire/cable. Label broken equipment. Check delivered equipment and room set-up against Banquet Event Order. Communicate additions or deletions to flowsheets. Break-down, remove, and secure equipment. Set-up and maintain property’s portable audio system. Operate and maintain house audio system. Assist and instruct guests/customers regarding proper usage/operation of AV equipment. Up-sell AV services. Monitor equipment operation. Read, understand, and adhere to Marriott Visual Productions (MVP program) SOP book.

    Assist management in hiring, training, motivating and coaching employees; and serve as role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow company policies and procedures. Report accidents, injuries, and unsafe work conditions; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language and prepare and review written documents accurately and completely. Answer telephones using appropriate etiquette. Develop and maintain positive working relationships, support team to reach common goals, and listen and respond appropriately to employees’ concerns. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually inspect tools, equipment, or machines. Reach, grasp, turn, manipulate, move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Enter and locate information using computers/POS systems. Move up and down stairs/service ramps. Perform other reasonable job duties as requested by Supervisors.

    PREFERRED QUALIFICATIONS

    Education: High School diploma or G.E.D. equivalent.

    Related Work Experience: At least 2 years of related work experience.

    Supervisory Experience: At least 1 year of supervisory experience.

    License or Certification: None

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

     
    From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    The Style Manager25084355

    23-May-2025
    Marriott International | 55456 - Bangkok
    This job post is more than 31 days old and may no longer be valid.

    Marriott International


    Job Description

    POSITION SUMMARY

    Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.

    Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.

    PREFERRED QUALIFICATION

    Education: High school diploma or G.E.D. equivalent.

    Related Work Experience: At least 1 year of related work experience.

    Supervisory Experience: At least 1 year of supervisory experience.

    License or Certification: None

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    Assistant Manager: Village Manager

    23-May-2025
    SINGHA ESTATE PUBLIC COMPANY LIMITED | 55461 - Bangkok
    This job post is more than 31 days old and may no longer be valid.

    SINGHA ESTATE PUBLIC COMPANY LIMITED


    Job Description

    Responsibilities:

    •          Point of contact between developer and house owner
    •          Manage and monitor outsource services, security, cleaner, gardener etc.
    •          Common area management and common assets at the premise
    •          Facilities usage planning
    •          Expense control under approved budget and payment reminder
    •          Complaint handling and coordination for solution in timely manner
    •          Monitor and comply with the rules as indicated
    •          Sourcing vendors for operation management in proper procurement policy
    •          Investigate defect before passing to Aftersales Service
    •          Monthly report for developer or committee

    Qualifications:

    •          Knowledgeable of village supporting documents, repair, and maintenance work
    •          At least 5 years’ experience of village management
    •          Interaction and coordination skill to various people in different background
    •          Impressive personality, service mind
    •          Handle situation well under pressure
    •          Positive attitude and be open-minded to change.
    •          Have a sense of ownership.

    Hotel Manager

    23-May-2025
    ANDORRA EL NIDO LEISURE CORP | 55523 - El Nido, Palawan
    This job post is more than 31 days old and may no longer be valid.

    ANDORRA EL NIDO LEISURE CORP


    Job Description

    A Hotel Manager is responsible for the smooth and efficient operation of a hotel, ensuring guest satisfaction and profitability. This role involves overseeing various departments, managing staff, implementing marketing strategies, and adhering to safety regulations. They are also accountable for financial performance, guest relations, and the overall hotel's reputation. 

    • Daily Operations:

      Oversee and coordinate activities across all hotel departments, including front desk, housekeeping, food and beverage, and maintenance. 

    • Staff Management:

      Recruit, train, supervise, and evaluate staff to ensure a skilled and motivated workforce. 

    • Financial Management:

      Monitor and analyze financial performance, including budgeting, revenue generation, and cost control. 

    • Guest Relations:

      Address guest inquiries, resolve complaints, and ensure a positive guest experience. 

    • Marketing & Sales:

      Develop and implement marketing strategies to increase occupancy and revenue. 

    • Compliance:

      Ensure adherence to health and safety regulations, labor laws, and other relevant regulations. 

    • Quality Control:

      Maintain high standards of cleanliness, maintenance, and service. 

    • Strategic Planning:

      Contribute to the development and implementation of the hotel's overall business plan. 

    Additional Responsibilities (depending on hotel size and structure):

    • Budgeting and Financial Reporting:

      Develop and manage the hotel's budget, track expenses, and prepare financial reports. 

    • Relationship Management:

      Build and maintain relationships with vendors, suppliers, and other stakeholders. 

    • Event Planning:

      Organize and manage events, conferences, and other gatherings at the hotel. 

    • Property Management:

      Oversee maintenance and upkeep of the hotel property, including renovations and upgrades. 

    HK Manager / Asst.HK Manager

    23-May-2025
    CELES SAMUI | 55467 - Ko Samui, Surat Thani
    This job post is more than 31 days old and may no longer be valid.

    CELES SAMUI


    Job Description

    • Email: lalita@celessamui.com, hr@celessamui.com
    • Tel: 0904950262

    โรงแรม, ที่พัก

    Front Office

    Housekeeping

    Food & Beverage
    • F&B Concierge (1) New

    รายละเอียด

    มีประสบการณ์ในตำแหน่งงาน

    แผนก:

    Housekeeping

    จำนวน:

    1 อัตรา

    ระดับการศึกษา:

    ไม่ระบุ

    เวลาทำงาน:

    งานประจำ

    เงินเดือน:

    ตามตกลง

    ผู้ติดต่อ:

    HR

    อีเมล์:

    lalita@celessamui.com

    เบอร์ติดต่อ:

    0904950262

    ลงประกาศเมื่อ:

    23 พ.ค. 68

    Manager on Duty25083557

    23-May-2025
    The Ritz-Carlton Kuala Lumpur | 55496 - Kuala Lumpur
    This job post is more than 31 days old and may no longer be valid.

    The Ritz-Carlton Kuala Lumpur


    Job Description

    JOB SUMMARY 

    Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.

    CANDIDATE PROFILE 

    Education and Experience

    • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

    OR

    • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

    CORE WORK ACTIVITIES

    Supporting Property Operations and Guest Relations Needs

    • Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.

    • Communicates any variations to the established norms to the appropriate department in a timely manner.

    • Sends copy of MOD report to all departments on a daily basis.

    • Strives to improve service performance.

    • Ensures compliance with all policies, standards and procedures.

    • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

    Supporting Profitability Goals

    • Understands and complies with loss prevention policies and procedures.

    • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

    • Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

    Managing the Guest Experience

    • Intervenes in any guest/associate situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and associate well being is preserved.

    • Empowers associates to provide excellent customer service.

    • Provides immediate assistance to guests as requested.

    • Serves as a leader in displaying outstanding hospitality skills.

    • Sets a positive example for guest relations.

    • Responds to and handles guest problems and complaints.

    • Ensures associates understand customer service expectations and parameters.

    • Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.

    • Participates in the development and implementation of corrective action plans to improve guest satisfaction.

    • Records guest issues in the guest response tracking system.

    Assisting Human Resources Activities

    • Participates as needed in the investigation of associate and guest accidents.

    • Observes service behaviors of associates and providing feedback to individuals.

    • Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.

    • Celebrates successes and publicly recognizes the contributions of team members.

    • Ensures associates are cross-trained to support successfully daily operations.

    • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.

    • Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

     
    Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

     
    Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

     
    In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    Treehouse Manager

    23-May-2025
    Banyan Tree Hotels & Resorts Pte Ltd | 55547 - Mandai, North Region
    This job post is more than 31 days old and may no longer be valid.

    Banyan Tree Hotels & Resorts Pte Ltd


    Job Description

    Main Duties and Responsibilities

    The Treehouse Manager plays a pivotal role in delivering a personalised and unforgettable guest experience within our exclusive treehouses. This role demands a hands-on, guest-first approach, ensuring that every stay reflects the luxury, privacy, and bespoke service standards of our brand. The incumbent will act as the main point of contact for guests throughout their stay, while also coordinating seamlessly with housekeeping, culinary, and maintenance teams to ensure flawless service delivery.

    Key Responsibilities

    Personalised Guest Experience

    • Provide intuitive and anticipatory service tailored to each guest’s preferences. From arrival to departure, ensure guests feel genuinely welcomed, well cared for, and continuously delighted.
    • Address any requests or concerns with discretion, efficiency, and warmth.
    • Manage the daily operations of the treehouses, ensuring they are impeccably maintained, well-stocked, and prepared to exceed guest expectations.
    • Oversee check-ins/check-outs, personalised room settings, and special guest touches such as turndown service or curated in-room experiences.

    Guest Liaison and Concierge Services:

    • Act as a personal concierge for guests, assisting with itinerary planning, reservations, in-room dining coordination, wellness services, and bespoke experiences.
    • Build genuine rapport and stay attuned to guest preferences and feedback.
    • Respond promptly and tactfully to any guest concerns, ensuring positive outcomes and maintaining brand loyalty.
    • Proactively gather guest feedback to support continuous improvement and personalisation strategies.

    People Management:

    • Lead by example with a calm and service-focused demeanour. Guide and support junior team members or casual staff, ensuring standards of excellence are upheld.
    • Collaborate closely with relevant departments (e.g., culinary, housekeeping, spa, engineering) to ensure all aspects of the guest experience are seamless and synchronised.

    Job Requirements

    • Minimum of 3-5 years of experience in a hotel management or supervisory role, preferably in a property of similar standing.
    • Degree or diploma in Hospitality Management, Business Administration, or a related field is preferred.
    • Strong interpersonal, communication and organizational skills.

    Wellness Manager (Pre-Opening)

    23-May-2025
    Accor Asia Corporate Offices | 55448 - Surin
    This job post is more than 31 days old and may no longer be valid.

    Accor Asia Corporate Offices


    Job Description


    Company Description


    Nestled in the lush hillside of Surin Beach, Navera Phuket – MGallery Collection is a sanctuary of timeless elegance, inspired by Phuket’s rich Sino-Portuguese heritage and the romantic spirit of ocean voyages.
    Positioned above one of the island’s most pristine beaches, this all-suite and villa resort offers discerning travelers a private escape into serenity, cultural richness, and heartfelt hospitality.

    Guests are welcomed into the Sino Lodge — a graceful blend of heritage mansion and yacht deck — before embarking on a journey through carefully curated culinary, wellness, and leisure experiences. From Riviera House, a Mediterranean coastal-inspired dining destination, to Junsai, an immersive Japanese grill, and the refined French charm of Marcele Bistro, Navera Phuket delivers moments of connection and coastal indulgence.

    Rooted in nature, design, and authenticity, Navera is more than a resort — it is a destination that captures the spirit of exploration and relaxation. Whether enjoying panoramic villa views, a floating breakfast, or a bespoke spa ritual inspired by the island’s tin-mining legacy, each stay becomes a timeless voyage.

    Join us at Navera Phuket and be part of an inspiring journey at the heart of Surin Beach — where elegance, culture, and discovery meet.


    Job Description


    • Lead Spa & Wellness Operations: Oversee all daily spa and wellness functions, ensuring a serene, luxurious, and flawlessly maintained environment aligned with LQA standards.

    • Design Holistic Guest Experiences: Curate bespoke wellness journeys combining traditional therapies, modern innovations, and personalized consultations to elevate guest well-being.

    • Build and Develop High-Performing Teams: Recruit, train, and mentor therapists and wellness professionals, ensuring exceptional service delivery, skill development, and guest personalization.

    • Maintain Hygiene & Facility Standards: Enforce impeccable hygiene, safety, and ambiance across spa treatment rooms, lounges, and fitness areas to uphold five-star standards.

    • Drive Financial Efficiency: Manage departmental budgets, control costs, optimize treatment pricing, and monitor KPIs to enhance profitability while maintaining luxury standards.

    • Promote Wellness Branding & Partnerships: Lead wellness marketing efforts, collaborate with guest experience and PR teams, and build strategic partnerships with renowned practitioners and sustainable product suppliers.


    Qualifications


    • Proven experience in leading spa, fitness, and holistic programs, preferably in Thailand or Asia.
    • Skilled in designing tailored treatments, fitness programs, and wellness experiences based on guest needs and trends + LQA.
    • Strong ability to manage and inspire therapists, trainers, and wellness practitioners, fostering excellence.
    • Deep understanding of wellness marketing, promotions, and guest engagement strategies.

    Additional Information


    Wellness is a journey, and you will be its architect. Overseeing the spa, fitness center, yoga, and holistic therapies, you’ll craft transformative experiences that restore balance and elevate well-being. From curating bespoke treatments to leading a team of wellness experts, every moment you shape will inspire rejuvenation, relaxation, and an unparalleled sense of luxury.

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