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Assistant Hotel Accountant |
Featured |
| Settha Palace Hotel | Laos - Vientiane | |
The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.
For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.
This challenging full time hands-on position is for you if you:
Position reports to the General Manager.
We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.
For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.
The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.
Head Concierge |
13-May-2025 | |
| Shangri-La's Boracay Resort & Spa | 54785 | - Manila City, Metro Manila | |
Edsa Shangri-La Manila
Centrally located near the Ortigas Centre in Mandaluyong City, Edsa Shangri-La, Manila, is an excellent hub from which to explore the island. The hotel's lush tropical gradens envelop the property with tranquil greenery, creating a peaceful oasis, immersing yourself in the gardens, you sip a cocktail while enjoying the view of the hotel's free-form swimmimg pool.
As the Head Concierge, we rely on you to:
We are looking for someone who:
If you are the right person, what are you waiting for? Click the apply button now!
Experience Manager |
13-May-2025 | |
| Destination Group | 54766 | - Phuket | |
As the Experience Manager, you are the face and heartbeat of the RED guest journey. You will lead the charge in ensuring every guest interaction is meaningful, fun, and personalized—from arrival to departure and beyond. You are not just a manager—you’re a vibe curator, community connector, and in-the-know local ambassador.
Create WOW moments for guests by curating personalized and Instagram-worthy experiences on and off the property.
Work closely with F&B, Front Office, and Events teams to drive engagement, organize activations, and host RED-style happenings.
Proactively greet, interact, and build relationships with guests to gather insights and elevate their stay.
Lead guest feedback initiatives and ensure quick and effective resolution of complaints or service issues.
Collaborate with Marketing to promote local events, tours, and hotel experiences through social media and guest communications.
Constantly explore and partner with local artists, musicians, foodies, and wellness experts to offer vibrant in-house programming.
Be a visible, energetic presence in public areas, driving the hotel’s RED vibe and building loyalty.
Ensure RED brand standards are alive and kicking across all touchpoints of the guest experience.
Minimum 3 years’ experience in guest relations, lifestyle hotels, or events/experience management.
Background in hospitality, tourism, or entertainment is a big plus.
Passion for people, culture, music, art, and storytelling.
Excellent communication skills in English (Thai and other languages are an advantage).
Energetic, social, and hands-on personality who thrives in a fast-paced, guest-facing role.
Tech-savvy and active on social media platforms.
Creative thinker with an eye for detail and trend spotting.
A dynamic and creative work environment where no two days are the same.
The chance to be part of a globally recognized brand with a disruptive, lifestyle twist.
Competitive compensation and benefits.
Career development in a brand that’s growing across the region.
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Assistant General Manager |
13-May-2025 |
| Aqua Restaurant Management Limited | 54773 | - Tsim Sha Tsui, Yau Tsim Mong District | |
Responsibilities
Qualifications
VIP Director |
12-May-2025 | |
| joomet | 54735 | - Bonifacio Global City, Taguig City, Metro Manila | |
Main responsibilities:
• Manage and guide VIP managers and their teams
Develop and implement VIP customer maintenance and growth strategies
• Set team KPIs and monitor performance
Establish and maintain good relationships with high-value VIP customers
Ensure that the team provides high-quality and personalized service experience
Analyze customer data to provide a basis for decision-making
Design and manage exclusive VIP events, promotions, and customer plans
Ensure VIP operations comply with company policies and relevant regulations
• Handle upgrade issues for important VIP customers
Collaborate with marketing, product, compliance, and other departments to drive project execution
Qualifications for the position:
Foreigners must use both Chinese and English as working languages, while local candidates do not have strong requirements for Chinese
• More than 5 years of VIP or high-end customer service experience, preferred in online gaming or high-end hotel industry
• Possess team leadership and management skills
Strong communication skills, with empathy and emotional intelligence
Pay attention to data and have good analytical skills
Proficient in using CRM systems and backend tools
• Able to flexibly respond to the immediate needs of VIP customers
General Manager - Conrad Singapore Marina Bay |
12-May-2025 | |
| HILTON INTERNATIONAL ASIA PACIFIC PTE LTD | 54741 | - Marina South, Central Region | |
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Job Description - General Manager - Conrad Singapore Marina Bay (HOT0BM0K)
Job Overview:
The General Manager is responsible for managing daily hotel operations and providing overall leadership to deliver outstanding guest service and financial profitability.
Key Responsibilities:
Role Requirements:
Work Location: Conrad Singapore Marina Bay, Two Temasek Boulevard, Singapore 38982
About Hilton:
Hilton, with 24 brands across 140 countries, offers numerous opportunities in hospitality. Our vision is to "fill the earth with the light and warmth of hospitality," creating remarkable experiences worldwide. Recognized as the World's Best Workplace, Hilton values its team members and their contributions to exceptional guest experiences.
Property Highlights:
The hotel features 512 rooms, 3 F&B outlets, and is located near iconic Marina Bay attractions, offering sweeping city views, elegant dining, event spaces, an outdoor pool, and a spa.
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Hotel Manager |
12-May-2025 |
| SUMMIT SEOYON BUSINESS DEVELOPMENT (THAILAND) CO., LTD. | 54727 | - Pathum Thani | |
Job Descriptions;
Hotel Managers can have a wide variety of duties depending on the establishment. Some main responsibilities include:
Hotel Manager Responsibilities:
Hotel Manager Requirements:
Assistant Manager |
11-May-2025 | |
| FORKETTA PTE. LTD. | 54704 | - Central Region | |
An Assistant Restaurant Manager supports the Restaurant Manager in overseeing daily operations, including staff scheduling, inventory management, ensuring excellent customer service, maintaining food quality standards, and resolving customer issues, while upholding the restaurant's overall efficiency and smooth running.
General Manager |
10-May-2025 | |
| Nabaja Group of Companies | 54681 | - Antipolo City, Rizal | |
Nabaja Group of Companies is hiring a Full time General Manager role in Antipolo, Calabarzon. Apply now to be part of our team.
Loss Prevention Manager25078462 |
10-May-2025 | |
| Sheraton Manila Bay | 54682 | - Manila City, Metro Manila | |
JOB SUMMARY
Manages the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 4 years experience in the security/loss prevention or related professional area.
OR
• 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area.
CORE WORK ACTIVITIES
Managing Security/Loss Prevention Operations
• Assists the Director of Engineering in administering fire prevention programs and emergency preparedness.
• Conducts hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process.
• Develops detailed "shut down" procedures for the property to ensure that all areas are secured at the appropriate times.
• Comply with applicable laws and safety regulations.
• Follow proper key control guidelines in loss prevention and in the property.
• Develop a monthly checklist for all cctv equipment, alarmed doors, and duress alarms to ensure that they are fully functional.
• Incorporate into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system.
• Follow Duty of Care process for the protection of guests and employees.
• Follows up on all unusual activities in and around the property that would impair the well being of guests and employees.
• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• Implements action plans to monitor and control risk.
• Monitors all unusual activities in and around the property that would impair the well being of guests and employees.
• Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities.
• Oversees and guides the efforts of the Accident Prevention Committee.
• Oversees first aid program for guests and employees.
• Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases.
• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
• Emphasizes teamwork, close working relationships with other departments and assertive hospitality to serve as a deterrent to crime.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
• Serves as a role model to demonstrate appropriate behaviors.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Ensuring Exceptional Customer Service
• Meet quality standards and customer expectations on a daily basis.
• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
• Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service.
• Provides services that are above and beyond for customer satisfaction and retention.
Additional Responsibilities
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Develops liaison with local law enforcement and emergency services.
• Informs and/or updates the executives and peers on relevant information in a timely manner.
• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Assistant Loss Prevention Manager25078518 |
10-May-2025 | |
| Marriott International | 54642 | - Phuket | |
POSITION SUMMARY
Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.
Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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Director, Hotels |
10-May-2025 |
| Resorts World at Sentosa Pte Ltd | 54684 | - Sentosa, Central Region | |
Company description:
Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.
RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.
Primary Responsibilities
Requirements
General Manager - The St. Regis Singapore25076109 |
10-May-2025 | |
| The St. Regis Singapore | 54687 | - Tanglin, Central Region | |
HOTEL DESCRIPTION
Located at the crossroads of the embassy district, Singapore Botanic Gardens and the prime shopping district of Orchard, The St. Regis Singapore is an eminent spot where luxury resides. Engage with local culture and captivating displays at the UNESCO World Heritage Site of Singapore Botanic Gardens or explore the local area and see everything Orchard Road offers. A gleaming landmark of exquisite ambience, the hotel houses one of Asia's finest private art collections. Guests can take in the visual delights of the hotel, enjoy the pleasures of the exclusive Remède Spa and experience excellent service by our staff when they wine at Astor Bar or dine at Brasserie Les Saveurs and Yan Ting. The hotel offers 299 luxuriously appointed rooms and suites, where each crystal chandelier, original art piece or lush designer fabric is meticulously selected and St. Regis Butler Service is available any time. Other facilities include 10 event rooms at total event space of 1330SM.
JOB SUMMARY
Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to both Marriott International and property ownership. Verifies implementation of service strategy and initiatives with the objective of meeting or exceeding guest expectations, increased profit and market share. Holds property leadership team accountable for strategy execution, and guides their individual professional development. The position verifies that sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Verifies that the objectives and goals of Marriott and property owners work together to achieve brand positioning and success. Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results. The position is actively involved in the local community and builds strong relationships with local officials, businesses, and customers.
CANDIDATE PROFILE
The ideal candidate for this role requires a General Manager with International experience, Singapore market experience and strong stakeholders management. The successful candidate will have proven experience leading hotel operations and demonstrated strong sales & marketing leadership, food & beverage flair and strong financial acumen.
Education and Experience
• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years’ experience in the management operations, sales and marketing, finance and accounting, or related professional area.
OR
• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years’ experience in the management operations, sales and marketing, finance and accounting, or related professional area.
JOB SPECIFIC TASKS
Business Strategy Development
Stays current with industry trends and monitors strengths and weakness of competition; explores new business opportunities; develops business plans designed to maximize property customer satisfaction, profitability, and market share; ensures property business plans are aligned with the hotel’s business strategies; translates Marriott global strategic plan into one that can be executed on property.
Business Strategy Execution
Executes business plans designed to maximize property customer satisfaction, profitability, and market share; ensures that property business plans and employees are aligned with business strategies; holds property leadership team accountable for successful delivery of business plans; experiments with new ideas and takes calculated risks to improve guest satisfaction and profitability; evaluates the success of property business strategies to inform future business plan enhancements; continually ensures business plans and actions have a positive impact on property performance.
Sales and Marketing
Works closely with Sales and Marketing team to develop revenue generating strategies for property; identifies new business leads, develops tailored sales approach, and actively pursues leads with Sales and Marketing team; validates that sales and marketing strategy is aligned with brand strategy and is effectively executed against established goals; verifies that property leaders understand and leverage Marriott demand engines to full potential; augments guest preference for property through booking ease and quality interactions with sales force.
Talent Management and Organizational Capability
Creates a cohesive and high-performance Executive Committee that continuously strives for positive results and improvement; coaches Executive Committee by providing specific feedback and holds them accountable for performance; creates learning and development opportunities for employees; creates and effectively executes development plans for both direct reports based on their individual strengths, development needs, and career aspirations; ensures all managers are doing the same for their direct reports; identifies resource needs to strengthen property team; creates succession plans for future job openings; actively supports the staffing process; ensures effective work processes, systems and teamwork are in place to maximize individual and overall property performance.
Business Information Analysis
Reviews business related data such as market share, financial performance, inventory, employee engagement, and customer satisfaction; analyzes business information to proactively address changing market conditions, ensure property operates within budgetary guidelines, and achieves profit margin goals; uses business information to identify indicators of product and service successes and opportunities for improvement; integrates business information into business plans.
Employee and Labor Relations
Verifies that all employees are treated fairly, and with respect; builds rapport with employees by fostering an environment of open communication and spending time with employees on the frontlines; makes self-available to employees (“open door policy”); verifies that pay and benefits are appropriate for labor market; celebrates the success of employees in a public way; works with Human Resources to maximize employee engagement and monitor local labor environment to address issues as needed.
Revenue Management
Works with Revenue Management team to develop effective pricing strategies, balancing seasonality, economy, customer segments, property objectives and customer satisfaction; established revenue strategy that supports the hotel’s positioning in local market; ensures demand forecasting and sound revenue practices are in place to maximize yield; identifies ways to grow occupancy, RevPAR, and market share by researching and staying aware of competitor strategies; controls labor and capital expenses.
Owner Relations
Builds strong rapport with property owners through proactive and on-going communication; keeps owner informed of brand initiatives and guest experiences; provides owners with in-depth analysis of property performance, incorporating guest, financial and employee business data; manages an effective balance between owner interests and Marriott brand interests and develops solutions that create value for both; develops and effectively promotes ideas for improving property service and profitability to ownership.
Customer and Public Relations Management
Interacts with guests and other customers on a frequent basis to obtain feedback about their experiences on property; utilizes guest/customer feedback to recognize outstanding employee service performance and improve service delivery; emphasizes and holds leadership team accountable for addressing service failures or potential service failures, and for developing innovative ways to exceed guest expectations; establishes presence in the market by actively promoting an exemplary property/brand image, involving oneself in the local community, and by developing strategic alliances with local officials, businesses, and customers; anticipates needs of large groups or high profile guests in order to deliver flawless service; verifies that products, services, and events attain the appropriate publicity (“PR buzz”).
Company/Brand Policy, Procedures, and Standards Compliance
Verifies property compliance with legal, safety, operations, labor, and Marriott brand product and service standards; conducts both routine and short-notice quality assurance audits with specific departments; holds employees accountable for performing audits on a regular basis; conducts detailed walk-throughs to ensure building, public areas, kitchen, and grounds are well-maintained, safe, and meet or exceed guest expectations; validates that employees are appropriately trained and performing to standard.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Hotel General Manager |
9-May-2025 | |
| VERANDA RESORT PUBLIC COMPANY LIMITED | 54599 | - Chon Buri | |
Key Responsibilities:
Provide the vision, leadership, and strategy that inspires your staff to deliver exceptional guest service that drives financial success
Collaborate with hotel department leaders to define goals and objectives that are compatible with the overall hotel goals, as well as strategies for achieving them
Create a budget to maximize profit margins while keeping costs in balance with guest satisfaction and quality of services
Lead sales and marketing efforts by developing a targeted strategy for publicizing the hotel's services and amenities
Establish the hotel's reputation for quality by inspecting rooms, public areas, and the surrounding grounds for cleanliness and upkeep
Qualifications:
Female or Male, aged 35-50 years old
degree in hospitality or related field
Must have at least 5 or more years of experience in the hospitality field
Previous experience as a hotel manager, assistant manager, or hotel department manager required
Demonstrate excellent organizational skills, communication skills, and problem-solving skills
Proven customer service experience as a manager; strong guest-focused mentality
Good command of spoken and written English
Assistant Manager Residential Services25075387 |
9-May-2025 | |
| Integrated Nautical Resort Sdn Bhd | 54605 | - Kuala Lumpur | |
JOB SUMMARY
Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
CORE WORK ACTIVITIES
Supporting Management of Front Desk Team
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and building mutual trust, respect, and cooperation among team members.
• Serves as a role model to demonstrate appropriate behaviors.
• Supports all day-to-day operations.
• Understands employee positions well enough to perform duties in employees' absence.
• Coaches, counsels and encourages employees.
• Handles employee questions and concerns.
• Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager.
• Guides daily Front Desk shift operations.
• Communicates performance expectations to employees in accordance with job descriptions for each position.
Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.
• Strives to improve service performance.
• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates.
• Supervises same day selling procedures to maximize room revenue and property occupancy.
• Understands the impact of Front Desk operations on the overall property financial goals and objectives.
Ensuring Exceptional Customer Service
• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Sets a positive example for guest relations.
• Empowers employees to provide excellent customer service within guidelines.
• Handles guest problems and complaints seeking assistance from supervisor as necessary.
• Interacts with guests to obtain feedback on product quality and service levels.
Managing Projects and Policies
• Implementing the customer recognition/service program, communicating and ensuring the process.
• Assists in the review of comment cards and guest satisfaction results with employees.
• Ensures employees have the proper supplies and uniforms.
• Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.
Supporting Handling of Human Resource Activities
• Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Provides feedback to individuals based on observation of service behaviors.
• Participates in an ongoing employee recognition program.
• Conducts training when appropriate.
• Participates in the employee performance appraisal process.
Additional Responsibilities
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.
• Performs all duties at the Front Desk as necessary.
• Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations.
• Complies with loss prevention policies and procedures.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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Cage Manager |
9-May-2025 |
| Betrnk Inc. | 54612 | - Pasay City, Metro Manila | |
The Cage Manager oversees the daily operations of the casino cage and vault, ensuring compliance with internal controls, government regulations, and company policies. This role involves supervising cage cashiers, managing large cash transactions, and safeguarding casino assets.
Supervise all cage and vault activities including transactions, balancing, and reconciliation.
Ensure timely and accurate processing of customer and employee transactions (e.g., chip purchases, redemptions, cash advances).
Manage the disbursement and collection of funds to and from gaming tables.
Oversee issuance and verification of player markers (credit).
Lead and schedule cage cashier shifts.
Train staff in proper cage procedures and cash handling protocols.
Monitor performance, conduct evaluations, and initiate disciplinary actions when needed.
Maintain accountability for all monetary instruments including chips, currency, and tokens.
Ensure compliance with PAGCOR (Philippine Amusement and Gaming Corporation) regulations and anti-money laundering (AML) policies.
Prepare daily, weekly, and monthly financial reports for internal and external audits.
Address and resolve customer disputes or irregularities in transactions professionally.
Coordinate with the surveillance and security teams for any suspicious activity or discrepancy.
Bachelor’s degree in Business Administration, Finance, Accounting, or a related field.
At least 3-5 years of experience in a similar role within a casino or financial environment.
Prior experience managing large sums of money and working in a highly regulated industry.
Strong leadership and team management skills.
Excellent knowledge of cage and cash handling operations.
High attention to detail and integrity.
Familiarity with local laws, including AML/CFT regulations and PAGCOR compliance.
Fast-paced and high-security environment.
May involve night shifts, weekends, and holiday work due to casino operations schedule.
Hotel Manager |
9-May-2025 | |
| Pacific Boutique Residences Corporation | 54610 | - Sampaloc, Manila City, Metro Manila | |
Pacific Boutique Residences Corporation is hiring a Full time Hotel Manager role in Sampaloc, NCR. Apply now to be part of our team.
Responsible for the overall operation and profitability of the property including hotel rooms, common area, its outlet and commercial units. In- charge of goals and improvement of the hotel. Enable to keep the hotel quality standards and maintaining high visibility to assist the guests and ensure a pleasurable and satisfactory experience.
Job Qualifications:
Assistant Manager, Venue25076811 |
8-May-2025 | |
| Plaza Athenee Hotel (Thailand) Co., Ltd. | 54454 | - Bangkok | |
POSITION SUMMARY
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Complete opening and closing duties as necessary, including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well-being of guests. Complete work orders for maintenance repairs and submit to appropriate department or contact directly for urgent repairs. Report any employee, guest, and/or vendor incidents and accidents to management and Loss Prevention at the time of the incident and/or accident. Communicate information to manager/supervisor by documenting pertinent information in appropriate department.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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Hospitality Manager |
8-May-2025 |
| Jones Lang LaSalle (Thailand) Limited | 54453 | - Bangkok Metropolitan Region | |
Key Responsibilities / หน้าที่และความรับผิดชอบหลัก
- Plan and manage the customer journey across the mixed-use property and luxury condominium to meet hotel-standard service excellence.
- Lead and develop front-of-house teams (Concierge, Reception, Guest Relations) and shared service teams (Housekeeping, Parking, Lounge Attendants) to deliver professional and consistent service.
- Design and develop hospitality training programs for in-house staff and outsourced service providers.
- Act as a trainer and lead workshops or skills enhancement activities to continuously uplift service quality.
- Conduct service quality audits across various property areas, prepare evaluation reports, and implement improvement plans.
- Coordinate with technical, security, housekeeping, and external vendors to ensure seamless and exceptional customer service delivery.
- Handle customer complaints and issues (Complaint Handling) and use feedback to drive service improvements.
- Support tenant engagement activities and in-house events to strengthen the property’s image and customer satisfaction.
- Track and report key performance indicators such as Customer Satisfaction Score (CSAT), service recovery rate, and audit results.
Qualifications / คุณสมบัติ
- Bachelor’s degree or higher in Hospitality Management, Hotel Management, or a related field.
- Minimum 5 years of experience in hospitality or guest services, preferably in mixed-use properties, luxury condominiums, Grade A office buildings, or 5-star hotels.
- Proven experience in team management and serving as a service trainer.
- Ability to design training courses and develop training materials independently.
- Strong skills in service quality audits and improvement planning.
- Excellent personal presentation, passion for service, leadership qualities, and strong problem-solving abilities.
- Excellent communication skills in English, both spoken and written.
- Proficient in MS Office and familiar with training systems or service quality audit tools.
- Certification in hospitality training or service quality auditing (e.g., Certified Hospitality Trainer, Certified Service Quality Auditor) is an advantage.
Assistant Hospitality Manager |
8-May-2025 | |
| Audemars Piguet (Hong Kong) Limited | 54497 | - Central and Western District | |
RESPONSIBILITIES:
Client Experience Management
Develop customer experience and reinforce brand messages in line with the company’s values
Work closely with retail team to improve customer experience to create loyalty to the brand and to generate sustainable business growth
Follow-up Mystery Shopping and set up necessary action plans with regards to hospitality and customer experience
Meet and engage with clients to understand their needs, preferences and expectations
Benchmark the competition in terms of client experience
Act as a lifestyle specialist of the company, be the main contact for luxury dining and entertainment establishments, maintain strong relationships with partners in Hong Kong
Coach the team to instil hospitality and customer-centric mindset, as an effort to continuously elevate overall customer experience at AP House Macau
Monitor and reinforce professional grooming of the team
Training:
Work closely with Human Resources and Training Manager to define training training programs for the team’s competence in hospitality (e.g. F&B, dining etiquette, luxury lifestyle etc)
Brand Activations :
Be the main contact point for Brand, CRM and Retail departments to assist in brand activation events and activities
Welcome and follow up local and international VIP clients in events
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Household Manager |
8-May-2025 |
| BTI Executive Search Pte Ltd | 54536 | - Central Region | |
We are seeking an experienced and highly organized Household Manager to oversee the daily operations of a private residence. This role requires a proactive individual with strong leadership skills, attention to detail, and the ability to manage a dynamic household with discretion and efficiency.
Responsibilities:
Supervise and coordinate household staff (housekeepers, chefs, nannies, drivers, etc.)
Manage household operations, including inventory, staff rosters, and daily resources
Oversee household maintenance, repairs, and service providers
Plan and coordinate private events, travel, and social/business engagements
Manage the daily schedule and appointments of a senior executive
Handle administrative tasks including bill payments, errands, and recordkeeping
Support travel logistics, including flight bookings and on-site arrangements
Maintain SOPs, equipment manuals, vendor directories, and task checklists
Qualifications:
Proven experience in a household or estate management role
Strong leadership, communication, and interpersonal skills
Organized, discreet, and capable of handling confidential matters
Solid understanding of premium household operations and standards
Proficient in Microsoft Office; butler or household training is an advantage
If you are keen to explore and have a confidential chat, feel free to share your resume by applying for this role.
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Payments/Risk & Fraud Manager |
8-May-2025 | |
| Newport World Resorts | 54466 | - Pasay City, Metro Manila | |
Job Summary
The Payments/Risk & Fraud Manager is a critical leadership role responsible for overseeing all aspects of payments processing systems, risk management, and fraud prevention strategies within the Online Gaming sector. This position ensures efficient, accurate, and secure payment operations, including reconciliation, while proactively identifying and mitigating financial and player-related risks. They develop and implement robust strategies to prevent fraudulent activities, safeguarding the platform's integrity and ensuring adherence to relevant regulatory standards. This role requires a strong understanding of payment systems, risk management principles, fraud detection techniques, and the ability to contribute significantly to the security and compliance of the organization.
Responsibilities
Leads and manages day-to-day payment processing and transaction reconciliation, in addition to risk and fraud operations.
Ensures the timely and accurate processing of payments (inbound/outbound), refunds, and chargebacks.
Develops and implements effective fraud prevention strategies, including advanced detection processes and cutting-edge technologies.
Conducts in-depth investigations into suspicious transactions, chargebacks, and fraudulent activities, escalating high-risk cases as necessary.
Collaborates with cross-functional teams to ensure a comprehensive and aligned risk management approach.
Monitors transaction fees and payment-related costs, seeking to reduce expenses where possible.
Analyzes and reports on payment KPIs, suggesting improvements to processes and systems.
Prepares and presents detailed risk and fraud reports for senior management, providing data-driven insights and actionable recommendations.
Oversees and mentors junior team members, ensuring efficient workflow and professional development.
Maintains and enhances AML (Anti-Money Laundering) and KYC (Know Your Customer) protocols to ensure compliance with industry and regulatory standards.
Stays current with the latest trends, tools, and technologies in both cryptocurrency and iGaming fraud prevention and risk management.
Proactively identifies potential threats and weaknesses in the system, implementing corrective measures before issues arise.
Qualifications
At least five (5) years of experience in Payments, Risk & Fraud Management within the Online Gaming industry
Experience in leading investigations of fraudulent behaviors, including chargebacks, money laundering, and other suspicious activities
Leadership experience with a proven ability to mentor, manage, and motivate a team
Proven expertise in payment solutions, fraud detection systems, AML/KYC processes, and risk management frameworks
Strong understanding of payment gateways, merchant accounts, and payment methods (credit cards, bank transfers, e-wallets, cryptocurrencies)
Up-to-date knowledge of industry regulations and fraud trends in the Payment Solutions and Online Gaming sectors
Strong analytical skills with an exceptional ability to identify trends, patterns, and risks through data analysis
Excellent communication and reporting skills, with the ability to present complex findings and data insights to both technical and non-technical stakeholders
Ability to manage and lead cross-functional projects
Hotel Manager |
8-May-2025 | |
| Resortlife Co., Ltd. | 54489 | - Phuket | |
BASIC FUNCTION:
As a Hotel Manager, you will lead our resort’s day-to-day operations, ensuring guest satisfaction and service excellence.
This includes managing the Front Office, Housekeeping, LeSpa by Stay, STAY FIT Gym, IT, Landscape and Wellness Departments.
DUTIES AND RESPONSIBILITIES:
OPERATIONS
- Ensure smooth operation and service to our guests
- Handles and review guests’ complaints
- Daily inspection of the grounds, public areas, spa, gym, restaurants and guestrooms for appearance and cleanliness
QUALITY CONTROL
- Establish and maintain quality standards for all aspects of resort operations in collaboration with Management Team.
- Review, develop and implement procedures, guidelines, and checklists to ensure consistency in service delivery and operational processes.
- Regularly review and update quality control measures to reflect changing guest expectations and industry trends.
- Facilitates process improvement teams, assuring use of systematic processes, and improvement is achievable and measurable.
AUDITS AND INSPECTIONS
- Plan and execute weekly internal audits to evaluate the resort's adherence to quality standards and identify areas for improvement.
- Analyze audit findings and collaborate with department managers to address deficiencies and implement corrective actions.
REPORTING
- Report weekly to the Cluster General Manager the action plans related to service excellence.
Manager |
8-May-2025 | |
| Finessco(Thailand) | 54492 | - Samut Prakan | |
Manager Job Description
Job Summary:
We are seeking a seasoned and results-oriented Manager to lead and oversee our operations in Bangkok. The successful candidate will play a pivotal role in shaping business strategy, driving growth, ensuring operational excellence, and managing key relationships. This position requires a strategic leader with strong execution skills, deep knowledge of the Bangkok market, and experience in managing cross-functional teams in a fast-paced environment.
Key Responsibilities:
Strategic Leadership
Develop and implement business strategies aligned with the company’s vision and long-term objectives.
Conduct market analysis to identify trends, opportunities, and areas for innovation and improvement.
Contribute to overall business planning and growth strategies.
Market Development
Identify and capitalize on new market opportunities to support business expansion.
Represent the company at industry forums and networking events to enhance visibility and foster relationships.
Operational Oversight
Oversee daily business operations to ensure efficiency, effectiveness, and compliance.
Monitor key performance indicators (KPIs) and financial metrics, and initiate corrective actions when needed.
Ensure adherence to local regulatory requirements and internal standards.
Client & Stakeholder Management
Cultivate and maintain strong relationships with clients, partners, and stakeholders.
Ensure delivery of exceptional customer service and maintain high levels of client satisfaction.
Qualifications:
Bachelor’s degree in Business Administration, Management, or a related field (Master’s degree preferred).
Extensive experience in a senior management role, preferably within the Bangkok market.
Prior exposure to the steel industry is advantageous.
Strong understanding of local market dynamics, business practices, and regulatory framework.
Well-connected within the Bangkok business community.
Exceptional leadership, communication, and interpersonal skills.
Fluency in English and Thai is preferred.
HOTEL OPERATIONS MANAGER |
8-May-2025 | |
| Xin Wang Manpower | 54472 | - Singapore | |
requirements
-able to work on weekends
-able to work day/night shifts
-able to work independently
Development Senior Manager/Director |
7-May-2025 | |
| Seibu Prince Hotels Worldwide | 54416 | - Bangkok | |
Are you looking for a great opportunity with a global hospitality group, which offers an opportunity like no other?
If the answer is "yes" and you have relevant skills to this role, then we would love to hear from you.
About Us
Each day, a new story begins. In every city, in every country, with every new experience. Suffuse your senses and fill your heart with treasured moments that last a lifetime. Seibu Prince Hotels and Resorts offer a variety of hotels in more than 80 locations worldwide, all with the same spirit of hospitality: to unlock the unique pleasure of travel and brighten the everyday. With every discovery, a new story unfolds. As a global hotel chain originating in Japan, Seibu Prince Hotels and Resorts continues to make great strides in the world with a goal to operate a total of 250 hotels worldwide.
About the Role
Based in Bangkok, the Development Senior Manager/ Director will be responsible for driving growth, building strategic relationships and expanding the company’s market presence.
Key activities include (but is not limited to):
• Staying informed on industry developments, market trends and competitors’ activity
• Identifying potential new owners and build relationships with them
• Maintaining relationships with existing owners and key stakeholders
• Collaborating with Development and Marketing teams to craft compelling proposals
• Achieving deal signing targets
The person will be responsible for:
• Deal origination: generate new leads and opportunities
• Deal evaluation and coordination: conduct feasibility studies on projects, financial as well as technical aspects
• Contract negotiation: negotiate definitive agreements
• Deal administration and closing: complete deal-related paperwork to get to deal completion including due diligence etc.
• Relationship management: build relationships with key consultants, real estate companies and ownership groups
• Marketing and market coverage: raising company profile and building more brand awareness across the markets that he/she is responsible for, including attending conference and networking events
What We’re Looking For:
• At least 4-5 years’ experience in the hotel development field
• Degree in business, finance or hospitality management
• Proactive and a self-starter with initiative
• Able to work independently as well as be a team player who supports the wider team when needed
• Clear communication skills
• Adaptable and resilient
Why Seibu Prince Hotels and Resorts?
Working for Seibu Prince Hotels & Resorts offers an opportunity like no other. We are rapidly expanding our network and want you to Grow with Us.
We’re ready to invest in you, with corporate development programs and unlimited opportunities for career growth.
Assistant Hotel Manager |
7-May-2025 | |
| Unihome Suite | 54423 | - Sarawak | |
Unihome Suite is hiring a Full time Assistant Hotel Manager role in Kampung Assyakirin, Sarawak. Apply now to be part of our team.
Job Overview:
We are looking for a highly organized and customer-focused Assistant Hotel Manager to help oversee the daily operations at Uni Home Suite. Since we operate in an Airbnb-style model, this role requires a mix of hospitality management, guest relations, housekeeping coordination, and property maintenance oversight.
Key Responsibilities
Guest Services & Experience
Serve as the primary point of contact for guest check-ins, check-outs, and inquiries.
Manage guest communication via phone, email, and booking platforms.
Ensure a smooth self-check-in process (where applicable) and provide on-site support when needed.
Promptly address and resolve guest complaints or special requests professionally.
Collect and respond to guest feedback and reviews to maintain high satisfaction ratings.
Operations & Property Management
Oversee housekeeping schedules and ensure rooms and public areas are clean and well-maintained.
Monitor property conditions and coordinate necessary repairs or maintenance.
Manage and restock inventory (toiletries, linens, minibar supplies, etc.).
Ensure the hotel’s security and safety standards are maintained, including smart locks and security systems.
Bookings & Revenue Management
Manage reservations across all booking platforms and direct booking channels.
Update pricing strategies based on seasonality, demand trends, and competition.
Communicate proactively with guests to minimize cancellations and no-shows.
Marketing & Guest Engagement
Assist in developing content for social media posts, stories, and email newsletters.
Implement guest loyalty programs, promotions, and partnerships with local businesses.
Offer personalized recommendations for local attractions, dining, and experiences to enhance the guest stay.
Qualifications & Skills:
1+ years’ Experience in hospitality, Airbnb management, or hotel operations.
Familiarity with hotel booking platforms
Strong communication and problem-solving abilities.
Willing to work weekends, holidays, and on-call shifts if needed.
Understanding of pricing, invoicing, and cost control.
RESTUARANT MANAGER / ASSISTANT MANAGER |
7-May-2025 | |
| The Cre8Tive Group Pte. Ltd. | 54444 | - Singapore | |
Job Description
Working hours and Benefits
Hotel General Manager |
7-May-2025 | |
| Link Hotels International Pte Ltd | 54415 | - Tiong Bahru, Central Region | |
The General Manager will function as the primary strategic business leader of the property with responsibility for all aspects of the operations, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to ownership. Other responsibilities may include but are not limited to the following:
2. Responsibilities
Managing Property Operations and Department Budgets
Managing and Sustaining Sales and Marketing Strategy
Managing Profitability
Maintaining Revenue Management Goals
Managing and Conducting Human Resource activities
Key Competencies
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Manager, Preschool Management Division (CMS-AOM) |
6-May-2025 |
| PAP Community Foundation | 54393 | - Bedok South, East Region | |
PCF is the leading Preschool Anchor Operator (AOP) in Singapore. In this regard, PCF aspires to be a responsible and competent operator which upholds the highest standards of corporate governance as well as meet the stringent regulatory requirements and quality benchmarks as mandated by PCF’s Management, the early childhood development agency and other regulators.
This position plays a crucial role in shaping company or divisional strategy in response to changes to early childhood operating/regulatory landscape and parents’ needs. You may require to leading a team and collaborate with cross-functional teams to manage various business/operational processes, develop data-driven strategies and improvement to the processes, and help with the decision-making at HQ, district and centre level. Your insights and recommendations will drive improvements in our operations, financial and overall business performance of our preschool centres.
The work areas of this role include but not limited to the following areas:
Job Holder Requirements:
Depending on experience and qualification, the successful candidate may be considered for a senior position.
Please send your resume to pcfhr@pcf.org.sg indicating current and expected salary.
We regret that only shortlisted candidates will be notified.
Note: In compliance with Personal Data Protection guidelines, we do not require indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for a period of 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).
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Director of Operations |
6-May-2025 |
| Hong Kong Optical Lens Company Limited | 54365 | - Cavite City, Cavite | |
Director of Operations
Key Responsibilities:
Operational Leadership:
Lead and manage all operational functions within the Philippines office, ensuring alignment with overall business objectives.
Develop and execute operational plans, policies, and procedures that enhance productivity and efficiency.
Strategic Planning:
Collaborate with senior management to define the operational strategy and set long-term goals.
Identify opportunities for operational improvements and oversee the implementation of best practices.
Process Improvement:
Champion Six Sigma and other process improvement methodologies to streamline operations, enhance product quality, and reduce costs.
Lead cross-functional teams in continuous improvement projects to capture efficiencies and eliminate waste.
Supplier and Vendor Management:
Establish and maintain strong relationships with suppliers and vendors to ensure smooth operations and optimal pricing.
Negotiate contracts and manage vendor performance to ensure quality and timely delivery of products and services.
Compliance and Safety:
Ensure all operations comply with relevant regulations, industry standards, and health and safety protocols.
Implement and enforce policies and procedures for workplace safety, ensuring a safe working environment for all employees.
Collaboration and Communication:
Serve as the primary point of contact for operations-related issues within the Philippines office; effectively communicate with all stakeholders.
Collaborate with other departments, including sales, finance, and HR, to ensure operational alignment with business goals.
Qualifications:
Bachelor’s degree in Business Administration, Operations Management, or related field.
A minimum of 10 years of progressive experience in operations management, preferably within a large-scale organization.
Strong leadership and people management skills, with a track record of developing high-performing teams.
Deep understanding of operational management principles and practices.
Experience with Six Sigma certification is highly beneficial.
Previous experience in manufacturing operations is a MUST.
Excellent problem-solving, analytical, and decision-making skills.
Strong communication and interpersonal skills.
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Assistant Club Manager/Club Manager |
6-May-2025 |
| Orchard Hotel Singapore | 54391 | - Central Region | |
Assistant Club Manager/Club Manager
Reporting to the Front Office Manager, the incumbent shall be responsible to: -
Handle guest check-in and check-out at the Club Lounge.
Oversee smooth and efficient operations of the Club Lounge.
Ensure satisfaction of all guests by maintaining high standard of quality and quantity control for food and beverage served in the Club Lounge.
Manage and improve guest reviews score.
Manage and guide the Club team to maintain service standards.
Manage the control costs to ensure profitability and procedure standards.
Requirements
At least 2 years’ of working experience in a similar capacity in the hospitality industry
Diploma in Hotel Management or equivalent
Good organizational skills, ability to prioritize workload and handle pressure
Good leadership with strong interpersonal and communication skills
Property Care Manager |
6-May-2025 | |
| Nomad Nest by Precha | 54301 | - Chiang Mai | |
Property Care Manager – Airbnb (Nimman, Chiang Mai)
Daily Pay: 400–500 THB
Casual / Part-Time
Do you take pride in your work, care about hospitality, and have a proactive attitude? We’re looking for a reliable and detail-oriented Property Care Manager to help run a small, thoughtfully maintained Airbnb in the heart of Nimman, Chiang Mai.
This is a hybrid role with flexible scheduling and a lot of trust—perfect for someone independent, organized, and friendly.
🧼 Your Key Responsibilities:
Cleaning and preparing the apartment between guest stays (turnovers)
Washing, drying, and folding sheets and towels
Occasional maintenance tasks and purchasing supplies
Assisting with guest check-ins (sometimes includes helping with face-scan registration)
Being on call for urgent guest needs or issues
Reporting back clearly and consistently with updates
📍 About the Property & Location:
This is a modern, well-kept apartment in Nimman—close to shops, cafes, and transport. We welcome kind, respectful guests and value a calm, clean, and conscious environment.
🌿 About You:
Reliable and able to self-manage with little supervision
Strong communication skills and decent English (doesn’t need to be perfect, just clear and reliable)
Has their own transportation (motorbike or car)
Flexible schedule and quick response time
Detail-oriented and respectful of cleanliness and privacy
Based in Chiang Mai long-term (ideally near Nimman)
Bonus if you have experience in hospitality, housekeeping, customer service, or property maintenance
📲 About the Host:
The property is managed remotely by a Canadian Airbnb host who travels and runs the business from abroad. Because of the time difference, this position requires someone dependable and confident in solving issues on their own, with good judgment and initiative.
💰 Pay:
Daily rate: 400–500 THB, depending on workload per visit
(Workload and number of days vary month-to-month depending on bookings)
📈 Growth Opportunity:
As the business expands, more listings and responsibilities may become available. If you're reliable and take initiative, you'll have the chance to grow with the company—earning more consistent work and higher pay over time.
Hotel Operation Supervisor / Manager cum PA |
6-May-2025 | |
| Cwcs Pte. Ltd. | 54323 | - North Region | |
Responsibilities:
Required Skills:
Requirements
Diploma / Degree in Hotel Administration, Hotel Management or equivalent, and 2 years housekeeping experience preferably in a hotel of similar size and complexity.
B&F Manager25075222 |
6-May-2025 | |
| W SINGAPORE SENTOSA COVE | 54329 | - Singapore | |
JOB SUMMARY
Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
OR
• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
CORE WORK ACTIVITIES
Developing and Maintaining Budgets
• Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.
• Maintains a positive cost management index for kitchen and restaurant operations.
• Utilizes budgets to understand financial objectives.
Leading Food and Beverage Team
• Manages the Food and Beverage departments (not catering sales).
• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Oversees all culinary, restaurant, beverage and room service operations.
• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
• Provides excellent customer service to all employees.
• Responds quickly and proactively to employee's concerns.
• Provides a learning atmosphere with a focus on continuous improvement.
• Provides proactive coaching and counseling to team members.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Monitors and maintains the productivity level of employees.
• Develops specific goals and plans to prioritize, organize, and accomplish work.
• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
• Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.
Ensuring Exceptional Customer Service
• Provides excellent customer service.
• Responds quickly and proactively to guest's concerns.
• Understands the brand's service culture.
• Drives alignment of all employees, team leaders and managers to the brand's service culture.
• Sets service expectations for all guests internally and externally.
• Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.
• Verifies all banquet functions are up to standard and exceed guest's expectations.
• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Serves as a role model to demonstrate appropriate behaviors.
• Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.
Managing and Conducting Human Resource Activities
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Conducts performance reviews in a timely manner.
• Promotes both Guarantee of Fair Treatment and Open Door policies.
• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
• Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.
Additional Responsibilities
• Complies with all corporate accounting procedures.
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluates results to choose the best solution and solve problems.
• Drives effective departmental communication and information systems through logs, department meetings and property meetings.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
General Manager |
5-May-2025 | |
| Aqua & Flames Limited | 54266 | - Hong Kong SAR | |
About the job
The ideal candidate will have experience leading a team and managing the daily operation of the business.
Responsibilities
Qualifications
Villa Manager |
5-May-2025 | |
| Samujana Villas | 54264 | - Ko Samui, Surat Thani | |
โรงแรม, ที่พัก
SAMUJANA VILLAS KOH SAMUI
-Samujana’s definition is very simple – 23 charming villas from 1 to 8 bedrooms
- All with oversized private infinity pools,
-Modern Thai architecture and breath-taking views,
-5 star hotel services and details that make the world of differences,
-The perfect place for friends and family to gather and have a great time.
รายละเอียด
พนักงานชั่วคราว ตั้งแต่ 20 มิถุนายน - วันที่ 1 กรกฏาคม 2567 ค่าจ้าง วันละ 1,000 บาท
แผนก:
Guest Experiences Department
จำนวน:
2 อัตรา
ระดับการศึกษา:
ไม่ระบุ
เวลาทำงาน:
งานชั่วคราว
เงินเดือน:
ตามประสบการณ์
ผู้ติดต่อ:
HR Department
อีเมล์:
hr@samujana.com
เบอร์ติดต่อ:
077423461
ลงประกาศเมื่อ:
05 พ.ค. 68
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Head Cook |
3-May-2025 |
| Lakawon Island Resort & Spa | 54212 | - Bacolod City, Negros Occidental | |
We’re looking for a passionate and experienced Head Cook to lead our kitchen team and oversee the preparation of high-quality dishes, with a strong emphasis on Mediterranean cuisine. This role is ideal for someone who thrives in a fast-paced, team-oriented environment and takes pride in delivering exceptional food. You’ll be responsible for maintaining kitchen standards, managing staff, and crafting menus that reflect both authenticity and innovation.
Leading daily kitchen operations, including prep, cooking, and plating.
Designing and executing menus with a focus on traditional and modern Mediterranean dishes.
Training and supervising kitchen staff to ensure high culinary standards.
Monitoring inventory and ordering supplies to maintain stock levels.
Ensuring food safety, cleanliness, and compliance with health regulations.
Collaborating with management on specials, seasonal menus, and food cost control.
Proven experience as a Head Cook, Sous Chef, or similar leadership role in a commercial kitchen.
Strong background in Mediterranean cuisine – familiarity with ingredients, cooking techniques, and regional variations is a must.
Excellent leadership, time management, and communication skills.
Ability to work well under pressure and handle multiple orders efficiently.
Knowledge of food safety standards and kitchen hygiene best practices.
About us
Lakawon Island Resort & Spa is a premier destination in the heart of the Philippines' natural beauty. We are committed to providing our guests with an unforgettable island experience, offering luxurious accommodations, diverse dining options, and a range of recreational activities. Our mission is to create lasting memories and promote the natural wonders of Negros Occidental.
If you are excited to join our dynamic team and contribute to the success of Lakawon Island Resort & Spa, apply now.
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General Manager - Hospitality Business |
2-May-2025 |
| BHIRAJ BURI GROUP | 54144 | - Bangkok | |
General Manager – Hotel
Location: Hotel Twenty-Three
Reports to: CEO
Job Summary:
The General Manager (GM) is responsible to lead the hotel to become a vibrant hub for digital nomads, remote workers and modern professionals by delivering more than just accommodation. This hotel is 3.5-4 star lifestyle hotel designed under CoLive, CoWork, and F&B-driven model. You will be taking a lead role for curating hotel sensory and a seamless guest experience that blends a comfortable, productivity, professional community and socialable to make their life delightful.
Key Responsibilities:
1. Experience & community design
· Curate a consistent guest journey that integrates work, wellness and social connection.
· Lead and manage afterwork programs to enhance community experience including professional networking, workshops, wellness activities, F&B pairing etc.
· Strategy and build relationship with local partners and key stakeholders for opportunity to offer programming that blends work, live and play and connect with a local culture.
· Champion customer-centric innovation – gather insights, test new products and improve experience touchpoints.
· Oversee and manage a hotel operation to ensure standardize and vibe of the community.
2. Financial & business performance management
· Drive occupancy, revenue and brand reputation while balancing with authenticity and experience.
· Manage overall hotel budget and optimize expenses across functions to ensure a bottom line of business.
· Monitor and analyze customer/business data and information to identify opportunity to improve profitability and guest engagement.
3. Marketing & Sales
· Lead hotel’s brand positioning to reflect a modern, work-friendly, inclusive, and community-oriented experience.
· Develop and execute marketing and sales strategies to dive brand reputation, reach and engage targeted, occupancy, RevPAR.
· Strategy and manage key distribution channels OTAs, long – stay bookings and corporate partners.
· Leverage insights to continuously optimize campaign messaging, channel focus, and guest segmentation strategies.
4. Team & Stakeholder Management
· Recruit, develop, and lead a multilingual, cross-functional hotel team.
· Oversee training, performance, and staff alignment with service standards.
· Manage relationships with key partners including OTAs, local tour agencies, loyalty providers, and event organizers.
Qualifications:
· Over 7 years in hotel / lifestyle / hospitality management, with proven leadership in experience-driven brands.
· Fluent in guest insight, design-thinking mindset.
· Excellence interpersonal skills with community builder personality.
· Strong understanding of hospitality trends, tech-savvy and comfortable with digital tools and platforms.
· Proven track record in launching or managing hybrid hospitality models (e.g., co-living, co-working, F&B) is advantage.
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Workplace Manager | Taguig |
2-May-2025 |
| Sodexo On- Site Services Philippines, Inc. | 54160 | - Bonifacio Global City, Taguig City, Metro Manila | |
About the role
As Workplace Manager, you will serve as primary interface with Business Division(s) and client disciplines to understand business direction and changing workplace needs. You will apply your knowledge to forecast space requirements and develops space needs based against business and market conditions. Develop executable plans to support the business needs, corporate objectives and initiatives.
What you'll be doing
Supports the client’s Alternative Workplace Strategies and support the adoption of a given Workspace Culture
Supports new processes, specifically, the rollout of the new technology roadmap.
Facilitates discussion of space requirements with business units - headcount/growth, allocations, adjacencies, special support needs.
Develops and drive schedule for data collection, compilation, and analysis.
Identifies, analyzes and applies related data in regard to the creation and execution of physical or virtual space solutions. Produces visual display of quantitative and qualitative information. Illustrates organizational, operational and functional relationships that pose physical and spatial impacts.
Addressing feedback and concerns of colleagues within the given KPI on Open tickets as per the SLA
Close coordination and communication with external resolver
Prioritize checking of incoming tickets in Service Central and increase frequency of checking in daily assignment
Allocate dedicated personnel or team in handling Service Central Ticketing
Monitoring and reporting of Service Central Ticket status. Ensuring tickets are tagged as aging if the ticket is not resolved and closed for more the 5 days
Close coordination and communication with external resolver
Develops project-level and portfolio-level solutions based on interpretation of the program data and preparation of recommendations. Validates all program data.
Maintains thorough knowledge of current and future space needs and understanding of the business direction and changing workplace needs.
Documents findings and conclusions based on data analysis and needs assessment.
Generates conceptual solutions that respond to client’s spatial requirements, physical planning constraints and corresponding IT, HR and compliance requirements.
Attend Client meetings, obtain approvals to proceed when required.
Partners with client leadership in researching, evaluating, and improving client and service delivery processes. Ensures scope of work follows statement of work and contracted service level agreements.
Space vacancy walks, via FM team, where applicable.
Always provide excellent customer service levels, leading with the Hospitality mindset.
Updating of Fleet Management monitoring Processing of car renewal and application Process re-assignment of vehicles to colleagues Ensure Insurance and PMS in effect
Sodexo On-site wellness, ESH, and training
Meeting room set-up Meeting room supply inventory
Security Policy Management & Implementation Incident and emergency Management Security Licensing & registration Lost & found, Access Control
Provide physical set-up for events such as meetings, town halls, and forums. Support and assist with food/drinks, coffee setup, condiments
What we're looking for
Degree holder in any field or equivalent professional training
5 years work experience in a 5 star hotel including 3 years in Front Office or customer service is preferred.
Minimum 2 years experience in the same capacity is preferred
Excellent in planning and has good execution skills
Achieves agreed objectives and accepts accountability for results
Displays exceptional commitment to improving customer service
Makes quick decisions with the information they have o Ability to teach and mentor within the resources of the company
Proficient in MS Office
Ability to work on flexible shift including overnight, weekends and holiday on rotation basis o Able to work on overtime when neededith a passion for delivering exceptional customer service and a commitment to continuous improvement
What we offer
At Sodexo, we believe in providing our employees with a supportive and inclusive work environment that enables them to thrive. As a Workplace Manager, you can expect to benefit from competitive remuneration, opportunities for career growth and development, and access to a range of health and wellness initiatives. We are committed to fostering a culture of innovation, collaboration, and work-life balance to ensure our employees are empowered to reach their full potential.
If you are excited about the prospect of joining our dynamic team and contributing to the success of our client's facilities, we encourage you to apply now.
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Service Manager |
2-May-2025 |
| St. Giles Wembley Penang ( Salient Glory City S/B) | 54150 | - George Town, Penang | |
Trains new guest services department personnel.
Answers inquiry regarding rates and availability.
Maintains a thorough knowledge of the room rack locations types of rooms, room rack operations, package plans, hotel facilities.
Maintains a detailed knowledge about the hotel's services and hours of operations.
Display a pro-active and leading role in terms of service, culture, development, team image, systems, procedures and skill development.
Check guests in and out, including preparation of guest bills and authorizing payments.
Dealing efficiently with day to day billing and guest service queries.
Report anything considered a health and safety hazard.
Using information available, plan and control both the preparation of future shifts and effective communication to the team.
To act as a duty manager for the hotel, ensuring all guests are satisfied, both internal and external.
Allocation of all rooms to include, special requests, sofa bed rooms and any other requirements as directed by the FOM.
Knows all safety and understands emergency procedures and how to act upon them. Understands accident prevention policies.
Knows cash handling procedures. Files and posts all changes to guest master and city ledger account.
Anticipates and intervenes in all incidents of guest dissatisfaction and attempts to satisfy all such guests, within hotel policy.
Operations Manager |
2-May-2025 | |
| Sotogrande Hotel and Resort Group | 54154 | - Lapu-Lapu City, Cebu | |
About the role
Sotogrande Hotel and Resort Group is seeking an experienced Operations Manager to join our team at Vista Mar Beach Resort in Lapu-Lapu City, Cebu. As Operations Manager, you will play a pivotal role in overseeing the day-to-day operations of the resort facilities, ensuring exceptional guest experiences and the efficient running of all departments. This is a full-time position based on-site in Lapu-Lapu City.
What you'll be doing
Coordinate and supervise the activities of all operational departments, including front desk, housekeeping, food and beverage, and facilities management
Develop and implement operational strategies, policies, and procedures to optimise efficiency and service quality
Monitor and analyse key performance indicators to identify areas for improvement and implement corrective actions
Liaise with department heads to ensure seamless communication and collaboration across the organisation
Manage staffing, scheduling, training, and development to maintain high levels of employee engagement and productivity
Oversee the maintenance and upkeep of all hotel and resort facilities, ensuring a safe and well-maintained environment for guests and staff
Respond to guest inquiries and complaints, and work to resolve issues in a timely and professional manner
Collaborate with the leadership team to develop and execute strategic plans for the growth and development of the business
What we're looking for
Minimum 5 years of experience in a senior operations within the hospitality industry
Demonstrated expertise in managing all aspects of hotel or resort operations, including front desk, housekeeping, food and beverage, and facilities management
Strong leadership and people management skills, with the ability to motivate and develop high-performing teams
Excellent problem-solving and decision-making abilities, with a focus on delivering exceptional guest experiences
Proficient in financial management, budgeting, and performance analysis
Degree in Hospitality Management or a related field preferred
Fluency in English and the local language(s) is essential
Manager, Front Office25073246 |
1-May-2025 | |
| Plaza Athenee Hotel (Thailand) Co., Ltd. | 54095 | - Bangkok | |
JOB SUMMARY
Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.
CORE WORK ACTIVITIES
Leading Guest Services Team
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serves as a role model to demonstrate appropriate behaviors.
• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Ensures recognition of employees is taking place across areas of responsibility.
• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.
• Celebrates successes and publicly recognizes the contributions of team members.
Maintaining Guest Services and Front Desk Goals
• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
• Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Understands the impact of Front Office operations on the Rooms area and overall property financial goals.
• Manages department controllable expenses to achieve or exceed budgeted goals.
Managing Projects and Policies
• Ensures compliance with all Front Office policies, standards and procedures.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
Ensuring Exceptional Customer Service
• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
• Acts as the “Service Champion” for the Front Office and creates a positive atmosphere for guest relations.
• Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.
• Strives to improve service performance.
• Empowers employees to provide excellent customer service.
• Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience.
• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
• Responds to and handles guest problems and complaints.
• Observes service behaviors of employees and provides feedback to individuals and/or managers.
Managing and Conducting Human Resource Activities
• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Establishes challenging, realistic and obtainable goals to guide operation and performance.
• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
• Ensures employees are treated fairly and equitably.
• Manages employee progressive discipline procedures for Front Office Staff.
• Administers the performance appraisal process for direct report managers.
• Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.
Additional Responsibilities
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
• Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Portfolio Manager |
1-May-2025 | |
| Tahche Outsourcing Services Inc | 54104 | - Cebu City, Cebu | |
Tahche Outsourcing Services, Inc is hiring a Full time Portfolio Manager role in Cebu City, Central Visayas. Apply now to be part of our team.
operation manager |
1-May-2025 | |
| Wonderland Paradise Resort Inc | 54118 | - El Nido, Palawan | |
Job Title: Operations Manager
Location: Wonderland Paradise Resort, Pasandigan Cove Island, El Nido, Palawan
Employment Type: Full-time, On-site
Job Description:
Wonderland Paradise Resort is seeking a results-driven Operations Manager to oversee all aspects of daily resort operations, staff management, and guest services. The ideal candidate is a hands-on leader with a strong hospitality background and a passion for excellence.
Key Responsibilities:
Lead daily operations across front office, housekeeping, maintenance, and food & beverage
Supervise and train staff to deliver high-quality guest experiences
Coordinate with finance and administration for budgeting, cost control, and procurement
Maintain operational standards in cleanliness, safety, and service
Liaise with guests and respond to concerns or special requests
Ensure smooth coordination across all departments
Qualifications:
Minimum 3 years’ experience in hotel/resort management
Strong leadership, problem-solving, and organizational skills
Excellent communication in English (oral and written)
Willing to relocate and live on-site in El Nido
Assistant Information Technology Manager / (Senior) Information Technology |
1-May-2025 | |
| Langham Hotels International Ltd | 54115 | - Hong Kong SAR | |
About Langham Hospitality Group
A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.
LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together.
Cordis, Hong Kong, is the new, upscale global hotel brand managed by Langham Hospitality Group, that reflects the essence of hospitality: being devoted to our guests’ needs and well-being. Cordis derives its name from the Latin term meaning “heart" and with that, we offer genuine heartfelt service.
We are seeking a person who can be a strong support in the I.T. team.
Are you devoted to?
Are you vibrant with?
Do you have memorable qualities, such as?
Candidate with less experiences will also be considered
“Cordis" means HEART in Latin. We look after our colleagues with HEART:
If you are the person we’re looking for, please contact us immediately.
Please click Apply Now; or, complete our online application at http://www.cordishotels.com/en/hong-kong/careers/
Personal data collected will be treated in confidence and used for recruitment purposes only.
CORDISHOTELS.COM/HONG KONG
555 SHANGHAI STREET, MONGKOK, KOWLOON, HONG KONG
T (852) 3552 3072
F (852) 3552 3079
WhatsApp (852) 6398 6400
Cordis Hong Kong (formerly, Langham Place Mongkok Hong Kong) is the flagship of the new hotel brand, Cordis Hotels and Resorts.
For more information about the property, please visit https://www.cordishotels.com/en/hong-kong/
Director of Services25073149 |
1-May-2025 | |
| Marriott International | 54114 | - Ko Samui, Surat Thani | |
JOB SUMMARY
Manages housekeeping functions and staff to ensure property guest rooms, public space and employee areas are clean and well maintained. Areas of responsibility include Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 2 years experience in the housekeeping or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
CORE WORK ACTIVITIES
Managing Housekeeping Operations
• Maintains strong working relationship with Front Office to ensure effective communications for operational issues.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Ensures guestrooms, public space and employee areas are cleaned according to operating standards.
• Ensures compliance with all housekeeping policies, standards and procedures.
• Initiates and maintains an effective inspection program including rooms, public areas, employee work and locker areas, storage areas, recreation areas, laundry areas, garage and grounds.
Managing Departmental Costs
• Supervises and approves the budgeting and ordering of guestroom and cleaning supplies.
• Understands the importance of department’s operation on the overall property financial goals and educates staff on details as appropriate.
• Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.
• Keeps the Housekeeping team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
• Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.
Ensuring Exceptional Customer Service
• Responds to and handles guest problems and complaints effectively.
• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
• Empowers employees to provide excellent customer service.
• Develops goals and expectations for direct report managers.
• Celebrates successes and publicly recognizes the contributions of team members.
• Reviews employee satisfaction results to identify and address employee problems or concerns.
• Communicates expectations, recognizes performance, and produces desired business results.
Conducting Human Resources Activities
• Ensures property policies are administered fairly and consistently.
• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
• Establishes goals and objectives for all areas of responsibility.
• Directs staff to strive for continuous improvement in all areas of responsibility.
• Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.
• Manages employee progressive discipline procedures for areas of responsibility.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Ensures employees are treated fairly and equitably.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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Assistant Information Technology Manager / (Senior) Information Technology Offic |
30-Apr-2025 |
| Langham Hotels (Cordis) Limited | 54053 | - Mong Kok, Yau Tsim Mong District | |
Cordis, Hong Kong, is the new, upscale global hotel brand managed by Langham Hospitality Group, that reflects the essence of hospitality: being devoted to our guests’ needs and well-being. Cordis derives its name from the Latin term meaning “heart" and with that, we offer genuine heartfelt service.
Are you devoted to?
Are you vibrant with?
Do you have memorable qualities, such as?
Candidate with less experiences will also be considered
“Cordis" means HEART in Latin. We look after our colleagues with HEART:
If you are the person we’re looking for, please contact us immediately.
Please click Apply Now; or, complete our online application at http://www.cordishotels.com/en/hong-kong/careers/
Personal data collected will be treated in confidence and used for recruitment purposes only.
CORDISHOTELS.COM/HONG KONG
555 SHANGHAI STREET, MONGKOK, KOWLOON, HONG KONG
T (852) 3552 3072
F (852) 3552 3079
WhatsApp (852) 6398 6400
Cordis Hong Kong (formerly, Langham Place Mongkok Hong Kong) is the flagship of the new hotel brand, Cordis Hotels and Resorts.
For more information about the property, please visit https://www.cordishotels.com/en/hong-kong/
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Information Technology Manager |
30-Apr-2025 |
| PARKROYAL COLLECTION Pickering Singapore | 54093 | - North-East Region | |
Reporting to the Director of Finance, the Information Technology Manager plays a pivotal role in managing and overseeing the hotel's technology infrastructure and ensuring seamless integration of IT systems to support daily operations and strategic initiatives from the senior management team.
Responsibilities:
Managing and organizing all Business Applications, Databases and Messaging System of the property in accordance to the established procedures issued by the Management and the industries best practice processes.
Prepare the hotels’ IT annual budgets and submit to corporate office for approval.
Develop and spearhead the hotels’ IT infrastructure and support the extensive operation systems and network.
Monitor the operational efficiency of the hotel IT systems and take appropriate remedial measures to correct systems inadequacies, etc.
Source, evaluate and recommend IT systems for purchase and upgrade.
Review and negotiate hardware/software maintenance contracts and software licensing with IT suppliers.
Run an efficient department with an optimal staff level and operate a responsive IT support service to all IT users, which addresses systems problems /failures.
Manageall associated activities in respect of IT systems changes thereby promoting seamless changes and minimizing disruptions to operations.
Educate IT users on correct usage of IT systems and associated IT supplies and accessories to minimize systems failure.
Supervise IT team and assign them work in accordance with priorities and skill capabilities so as to ensure optimum contributions to hotel operations.
Conduct performance review of team member and provide honest feedback on their respective performance, the aim being to guide and improve where there is a shortfall in performance and reinforces the performance.
Requirements:
Minimum of 7 years of IT experience, preferably hospitality industry.
Diploma or Bachelor’s degree in Information Technology or Business Studies.
Proficiency in Windows Operating System, and Hotel Related Business Applications (e.g. Opera, Opera Cloud, Infrasys etc)
Good knowledge of multi property emails, websites, DNS and CISCO networks.
Excellent communication skills (oral and written).
Customer oriented
Assistant Hotel Manager |
30-Apr-2025 | |
| Unihome Suite | 54024 | - Sarawak | |
Unihome Suite is hiring a Full time Assistant Hotel Manager role in Kampung Assyakirin, Sarawak. Apply now to be part of our team.
Job Overview:
We are looking for a highly organized and customer-focused Assistant Hotel Manager to help oversee the daily operations at Uni Home Suite. Since we operate in an Airbnb-style model, this role requires a mix of hospitality management, guest relations, housekeeping coordination, and property maintenance oversight.
Key Responsibilities
Guest Services & Experience
Serve as the primary point of contact for guest check-ins, check-outs, and inquiries.
Manage guest communication via phone, email, and booking platforms.
Ensure a smooth self-check-in process (where applicable) and provide on-site support when needed.
Promptly address and resolve guest complaints or special requests professionally.
Collect and respond to guest feedback and reviews to maintain high satisfaction ratings.
Operations & Property Management
Oversee housekeeping schedules and ensure rooms and public areas are clean and well-maintained.
Monitor property conditions and coordinate necessary repairs or maintenance.
Manage and restock inventory (toiletries, linens, minibar supplies, etc.).
Ensure the hotel’s security and safety standards are maintained, including smart locks and security systems.
Bookings & Revenue Management
Manage reservations across all booking platforms and direct booking channels.
Update pricing strategies based on seasonality, demand trends, and competition.
Communicate proactively with guests to minimize cancellations and no-shows.
Marketing & Guest Engagement
Assist in developing content for social media posts, stories, and email newsletters.
Implement guest loyalty programs, promotions, and partnerships with local businesses.
Offer personalized recommendations for local attractions, dining, and experiences to enhance the guest stay.
Qualifications & Skills:
1+ years’ Experience in hospitality, Airbnb management, or hotel operations.
Familiarity with hotel booking platforms
Strong communication and problem-solving abilities.
Willing to work weekends, holidays, and on-call shifts if needed.
Understanding of pricing, invoicing, and cost control.
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Assistant Manager |
30-Apr-2025 |
| racines | 54046 | - Sheung Wan, Central and Western District | |
About the role
This is a full-time Assistant Manager position at Racines, a leading hospitality and tourism company in the Sheung Wan Central and Western District area. As the Assistant Manager, you will play a vital role in supporting the overall operations and management of the business, working closely with the broader management team to drive success and growth.
What you'll be doing
Assist the General Manager in overseeing daily operations, including staff management, inventory control, and customer service
Coordinate and supervise the work of junior team members to ensure high standards of service delivery
Handle customer inquiries, complaints, and feedback, and work to resolve issues in a timely and professional manner
Contribute to the development and implementation of strategic plans, policies, and procedures to improve business performance
Monitor and report on key performance indicators, identifying opportunities for improvement
Support the recruitment, training, and development of the hospitality team
Ensure compliance with all relevant health, safety, and regulatory requirements
What we're looking for
Proven experience in a similar assistant manager or supervisory role within the hospitality industry
Strong operational and people management skills, with the ability to lead and motivate a team
Excellent customer service orientation and problem-solving abilities
Proficiency in using relevant hospitality management software and systems
Strong communication and interpersonal skills, with the ability to work effectively with diverse stakeholders
Flexibility to work a range of shifts, including weekends and public holidays
A relevant tertiary qualification in hospitality management or a related field
What we offer
At racines', we are committed to providing a supportive and rewarding work environment for our employees. In addition to a competitive salary, we offer a range of benefits, including:
Opportunities for career development and progression
Ongoing training and professional development programs
Discounts on our products and services
About us
Racines is a French restaurant, with a strong reputation for delivering exceptional customer experiences. Our mission is to create unique and memorable experiences for our guests, while fostering a dynamic and collaborative work environment for our employees. With a growing portfolio of successful ventures, we are poised for continued growth and success in the years to come.
If you're excited about this opportunity and believe you have the skills and experience to excel in this role, we encourage you to apply now.
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