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Assistant Hotel Accountant

Featured
Settha Palace HotelLaos - Vientiane
Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.


Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.


Key Responsibilities:

  • Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
  • Ensuring that the bookkeeping is done accurately.
  • Assist with preparing the monthly Financial Package.
  • Handling & monitoring the General Ledger Accounts.
  • Daily auditing of all records pertaining to revenue of the hotel.
  • Prepares daily income and statistics reports.
  • Prepares relevant documents for incorporation in the monthly accounts.
  • Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

  • 4-year bachelor's degree in Finance and Accounting or related major.
  • Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
  • 2 years work experience required.
  • Good command of English language.
  • Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Chief Operating Officer (COO) based in Singapore or REMOTE

19-Apr-2025
INTERNATIONAL PEOPLE SOLUTIONS | 53324 - Singapore
This job post is more than 31 days old and may no longer be valid.

INTERNATIONAL PEOPLE SOLUTIONS


Job Description

Job description

We're on the hunt for a skilled Chief Operating Officer for our client, a major player in the mobile advertising scene. This is a bit hush-hush, but we need someone with serious experience in growing companies, especially in the ad game. You'll be the right-hand person to the CEO, making things happen and streamlining operations.

About the Role: Our client is making waves in the mobile advertising world, focusing on their own tech and O&O inventory. They're big in two areas:

  1. Gaming: Think Rewards Technology & own app. Gamers make money, developers get ad profits. Win-win, right?

  2. Non-Gaming: In-house software for Fintech, Insurance, Shopping, and more.

Your Responsibilities:

Team Building/Development:

  • Create a work vibe that everyone loves.
  • Train and develop the crew to be all-around stars.
  • Set policies that keep the culture on point.
  • Make sure everyone's got a clear path for career growth.
  • Be the mentor everyone wishes they had.
  • Help pick the right folks who fit right in.

Operational Efficiency:

  • Make sure every department is running smoothly.
  • Handle day-to-day business stuff and coordinate with all the departments.
  • Automate tasks so everyone can be super productive.
  • Team up with the CEO/Product squad for features that make life easier.
  • Keep the money stuff in check, making sure everyone gets paid on time.
  • Set up KPIs and reports so each department knows how awesome they're doing.
  • Tech integration with MMPs? Yeah, you got that covered.
  • Support teams? Make 'em efficient and automate problem-solving.

Management Duties:

  • Team up with the CEO to make the company dreams a reality.
  • Dive into new areas of business that could be the next big thing.
  • Make sure the CEO has the lowdown on the company's financial game.
  • Help with financing and investment stuff.
  • Build a stellar executive team.
Requirements
  • 5+ years in operations management.
  • Know the ins and outs of (mobile) advertising and gaming and how different departments operate.
  • Budgeting and forecasting experience.
  • Proven track record of growing companies from startup to established.
  • Experience managing tech teams.
  • Familiarity with support systems like Intercom.
  • Expertise in hiring and team-building.
  • Highly organized and adept at prioritizing.
  • Strong communication skills, both verbal and written.
  • Proficient in conflict resolution.

If you're up for the challenge and ready to be the COO superhero, hit us up! This gig is the next big thing, and we want you on the team. Apply now, and let's make some waves together!

#J-18808-Ljbffr

Manager

19-Apr-2025
FTDT PTE. LTD. | 53326 - Singapore
This job post is more than 31 days old and may no longer be valid.

FTDT PTE. LTD.


Job Description

Job descriptions:Manage and oversee the entire restaurant operation

  • Deliver superior guest services
  • Ensuring guest satisfaction
  • Plan and develop the overall restaurant marketing strategy
  • Respond efficiently to customer questions and complaints
  • Organize and supervise shifts
  • Manage and lead staff
  • Coordinating daily restaurant management operations
  • Delivering superior food and beverage service and maximizing customer satisfaction
  • Responding efficiently and accurately to restaurant customer complaints
  • Able to work on Sat, Sunday and public holidays
  • Able to work from 7am

The Apurva Kempinski Bali - Project Manager

19-Apr-2025
Hotel Indonesia Kempinski Jakarta | 53296 - South Kuta, Bali
This job post is more than 31 days old and may no longer be valid.

Hotel Indonesia Kempinski Jakarta


Job Description

Standing atop the majestic cliff of Nusa Dua, with breathtaking views of the Indian Ocean and tropical garden, The Apurva Kempinski Bali offers the epitome of beachfront luxury. This five-star hotel in Bali presents itself as a majestic open-air theatre, an embodiment of Indonesian elegance.

A collection of 475 iconic rooms, suites and villas are showcased, with 60% of the accommodation featuring its own private plunge pools. From a unique culinary journey and indigenous spa treatments, to the spacious meeting rooms and alluring chapels, The Apurva Kempinski Bali is a spectacular stage where curated experiences are brought to life.

Showcasing the perfect blend of European luxury and Indonesian hospitality, The Apurva Kempinski Bali’s passionate Cast & Crew embraces Kempinski’s luxury perspectives and elevates them into another level, exemplifying the true meaning of authenticity in care. We take pride in our talented people and are committed to investing in their development.
 
At The Apurva Kempinski Bali, we are all performers who respect each other’s differences, find common values behind every talent, and present beautiful performances to our guests. Discover your career with this Bali’s majestic open-air theatre, an embodiment of Indonesian elegance.
 
Join us and discover a career crafted by you!

Assistant Manager Concierge25064484

18-Apr-2025
Renaissance Kuala Lumpur Hotel & Convention Centre | 53227 - Ampang, Selangor
This job post is more than 31 days old and may no longer be valid.

Renaissance Kuala Lumpur Hotel & Convention Centre


Job Description

POSITION SUMMARY

Complete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document pertinent information in logbooks. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and activating and issuing room key. Sell a room/accommodation to guests without reservations based on availability. Ensure rates match market codes and that any exceptions are documented. Ensure checks that come from outlets (e.g., Health Club, Retail Shop) are scanned and charged to room.

Assist management in training, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Assistant Manager - Call Centre (At Your Service)25064478

18-Apr-2025
Renaissance Kuala Lumpur Hotel & Convention Centre | 53230 - Ampang, Selangor
This job post is more than 31 days old and may no longer be valid.

Renaissance Kuala Lumpur Hotel & Convention Centre


Job Description

POSITION SUMMARY

Answer, record, and process all guest calls, requests, questions, or concerns. Contact appropriate individual or department to resolve guest call, request, or problem. Follow up and ensure that any outstanding requests are resolved. Advise guest of any messages received. Verify and adjust billing. Operate telephone switchboard station. Monitor busy or unanswered lines, check back with callers on hold to update status, take messages. Activate and deactivate guest room message lights. Transfer guests with internet access issues to internet service provider's customer support line. Assist callers with credit card, calling card, long distance, collect, overseas, and person to person calls. Log guest requests, incidents, adjustments and comment cards into computer to allow for proper tracking and documentation. Supply guests with directions and property information.

Assist management in training, scheduling, evaluating, motivating and coaching employees; serve as a department role model. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare/review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals. Ensure adherence to quality standards. Enter and locate information using computers/ POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education:                                High school diploma or G.E.D. equivalent.

Related Work Experience:       At least 1 year of related work experience.

Supervisory Experience:          At least 1 year of supervisory experience.

License or Certification:           None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Hotel Manager (71904)

18-Apr-2025
Reeracoen Group | 53265 - Chon Buri
This job post is more than 31 days old and may no longer be valid.

Reeracoen Group


Job Description

Salary:  150,000 - 180,000 THB

Industry: Manufacturing

Location: Pattaya

Work Type: Mon - Sat 09:00 AM - 18:00 PM Working On Saturday

Job description

  • Maintaining P&L cost and expenses within budget.

  • Ensuring employees work productively and develop professionally.

  • Recruitment and training of new employees with help from the HR department.

  • Evaluating and improving operations and financial performance.

  • Directing and executing the employee assessment process.

  • Preparing the regular reports for upper management.

  • Reporting regularly to upper management.

  • Providing solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors).

  • Ensuring staff follow health and safety regulations.

General qualification

Must:

  • Minimum of 10 years of experience in hotel management

  • Experienced Assist or Management many departments in Hotel industrial

  • General Manager background is also possible

  • Fluency in English and Thai are required

Benefit package 

Allowance

  • SSO

  • Group Insurance

  • Salary Adjustment 3-5% / year

  • Bonus 1.5 months last year

  • Uniform

  • Discount/Special Price(Hotel/F&B)

  • Free 2-3 Meals/ workday

  • Annual Leave start 6 days after 1 year and plus in every year

  • No Provident Fund

Contact (ติดต่อ)
Ms.Wilairat M.
maria-thcbi-jobsdb@reeracoen.org 
Time: 8.30 am-5.30pm
Office Number: 038-111256 Ext.113
Website : http://www.reeracoen.co.th
Instagram : reeracoenthailand
Facebook : Reeracoen Recruitment

General Manager

18-Apr-2025
Private Advertiser | 53242 - Manila City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Private Advertiser


Job Description

Responsibilities: Oversee daily operations, including food preparation, service, and bar operations. Hire, train, and supervise staff, including kitchen staff, servers, bartenders, and other F&B personnel. Conduct performance evaluations and provide constructive feedback.

Handle employee discipline and termination. Develop and manage the F&B budget, forecasting revenue and expenses. Monitor financial performance and implement cost-saving measures.

Ensure accurate record-keeping and cash handling procedures. Ensure high standards of food and beverage quality, presentation, and service. Address customer complaints and resolve issues in a professional manner.

Create a positive and enjoyable dining experience for guests. Develop and implement marketing strategies to attract customers. Create and maintain menus that reflect current culinary trends and meet guest preferences.

Negotiate with clients for use of facilities for catering, parties, banquets, etc. Requirements: Bachelor's degree in hospitality management or a related field is preferred Proven experience in restaurant management or a similar role is required. Strong leadership and organizational skills with the ability to manage a diverse team.

Possesses very good customer service and communication abilities. Proficient in financial management, including budgeting and cost control. Familiarity with health and safety regulations for the restaurant industry.

Ability to thrive in a fast-paced environment and adapt to changing priorities. Must be willing to work full time onsite in Manila and BGC. #J-18808-Ljbffr

MANAGER

18-Apr-2025
DOUBLE HUAT PTE. LTD. | 53252 - Paya Lebar Air Base, East Region
This job post is more than 31 days old and may no longer be valid.

DOUBLE HUAT PTE. LTD.


Job Description

  • Leading and Motivating Teams:Managers guide their teams to achieve company goals, providing support and mentorship.
  • Goal Setting and Planning:They establish objectives, develop strategies, and create plans to ensure teams are aligned with the company's overall vision.
  • Delegation and Task Management:Managers effectively delegate tasks to team members, ensuring they have the necessary resources and support to succeed.
  • Performance Management:They monitor and evaluate employee performance, provide constructive feedback, and support professional development.
  • Hiring, Onboarding, and Training:Managers are often involved in the hiring process, onboarding new employees, and providing ongoing training to ensure they are equipped to perform their roles effectively.
  • Communication and Collaboration:They communicate effectively with team members, other departments, and stakeholders, fostering a collaborative and positive work environment.
  • Budget Management and Resource Allocation:Managers often oversee budgets and allocate resources to support team operations and projects.
  • Problem-Solving and Decision-Making:They analyze problems, identify trends, and develop solutions to address challenges and improve performance.
  • Ensuring Compliance and Safety:Managers ensure team members follow company policies, regulations, and safety guidelines.
  • Continuous Improvement:They actively seek ways to improve processes, increase efficiency, and enhance overall team performance.

Managing Director

18-Apr-2025
SB RESERVE PTE. LTD. | 53253 - Singapore
This job post is more than 31 days old and may no longer be valid.

SB RESERVE PTE. LTD.


Job Description

The Managing Director will lead and oversee the operations of SB Reserve Pte Ltd, driving profitability, enhancing service excellence, and strategically expanding the brand through the establishment of new outlets. He will report directly to the restaurant owners/stakeholders and provide visionary leadership to position the restaurant as a premier dining destination.

Key Responsibilities:

Strategic Leadership:

Develop and execute strategic plans aimed at achieving sustained profitability and growth. Identify and evaluate new opportunities to expand business operations, including location scouting, feasibility studies, and launching additional outlets.

Financial Management:

Oversee financial performance, ensuring efficient management of operational costs and achieving revenue targets. Prepare and manage budgets, financial forecasts, and implement cost control measures. Regularly review financial reports and performance metrics, making informed decisions to enhance profitability.

Operational Excellence:

Ensure exceptional dining and wine experiences through stringent standards in quality, presentation, and service. Streamline operational processes to improve efficiency, customer satisfaction, and profitability. Ensure compliance with regulatory standards related to food safety, licensing, health and safety, and employment laws.

Business Development & Expansion:

Drive initiatives for market expansion, including identifying strategic locations and managing the successful launch and operation of new outlets. Foster strong partnerships with suppliers, industry stakeholders, and business partners to optimize operations and growth opportunities.

Brand Management & Marketing:

Establish and promote the restaurant's brand reputation through strategic marketing, public relations, and customer engagement initiatives. Leverage digital marketing and social media platforms to enhance brand visibility and attract clientele.

Team Leadership & Development:

Build, motivate, and lead a high-performing team, providing clear direction and support to restaurant managers and staff. Cultivate a positive work environment emphasizing teamwork, continuous improvement, and professional growth.

Customer Engagement:

Maintain high standards of customer satisfaction by consistently engaging with customers and responding effectively to feedback. Implement strategies to attract and retain a loyal customer base.

#J-18808-Ljbffr

Managing Director

18-Apr-2025
Cultivar Staffing & Search | 53258 - Singapore
This job post is more than 31 days old and may no longer be valid.

Cultivar Staffing & Search


Job Description

Our client is a well-established brand in the F&B industry, known for delivering mass-market high-quality culinary products. The successful candidate will have strong experience in the F&B sector, with expertise in franchise management, M&A operations, and regional management. Creativity, business acumen, and a passion for developing new brand concepts are essential. Frequent travel is required.

Responsibilities:

  • Ensure smooth and efficient operations across all locations, maintaining high standards of quality and service.
  • Drive growth through mergers and acquisitions.
  • Manage budgets, monitor financial performance, and maximize profitability.
  • Collaborate on new brand concepts and market launches.
  • Lead and mentor regional teams to achieve operational excellence.
  • Conduct regular audits to ensure consistency and quality.
  • Enhance service delivery and product offerings.
  • Oversee operations and support teams across regions through frequent travel.
  • Continuously seek opportunities for operational improvements.

Requirements:

  • Proven experience in a senior management role within the F&B industry.
  • Strong knowledge of franchise management and M&A operations.
  • Leadership, strategic planning, and financial management skills.
  • Creativity and a passion for brand development.
#J-18808-Ljbffr

HOTEL GENERAL MANAGER

18-Apr-2025
La Bella Boutique Hotel | 53274 - Tagaytay City, Cavite
This job post is more than 31 days old and may no longer be valid.

La Bella Boutique Hotel


Job Description

  • Inspecting rooms, and other areas to ensure staff are keeping them clean and presentable

  • making sure all guests receive a high quality of service.

  • planning marketing campaigns.

  • planning budgets, setting sales targets and managing accounts.

  • analysing sales figures and producing reports.

  • recruiting, training and supervising staff.

  • meeting and greeting guests.

Loyalty Manager25065250

17-Apr-2025
Marriott International | 53151 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description


JOB SUMMARY

Loyalty Manager is responsible for recognition and engagement of our most valuable Elite members through delivery of the highest quality member stay experience. He/she manages and coordinates all aspects of Elite members’ journey: from pre-arrival and arrival experience all the way to the follow up through post-stay feedback mechanisms. He/she directs, implements and evaluates quality of products and services provided to Elite members and partners with Loyalty Head Connector and Connector Team to make certain that there is an effective communication and delivery of Elite benefits program. He/she is also responsible for managing part of the Loyalty Operations department.

CANDIDATE PROFILE 

Education and Experience 

• 2-year degree from an accredited university in Hospitality, Business Administration, or related major; 2 years’ experience in loyalty/guest relations/guest recognition or related professional area.

OR

• 4-year degree from an accredited university in Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Marriott Loyalty Program

• Leads and mentors other team members on Marriott’s Bonvoy Loyalty Program.

• Maintains complete knowledge of all Elite Member Benefits, Terms and Conditions.

• Adjusts Elite Member status when necessary according to established guidelines.

• Partners with Head Connector to update, appoint and activate connector team on property.

• Attends Loyalty and Connector meetings and webinars to continue professional development and learn about new enhancements and promotions of the Marriott’s Bonvoy Loyalty Program.

• Promotes positive relations with Elite members by anticipating their needs and promptly responding to them.

• Monitors, responds and routes Elite members’ comments to the appropriate department when necessary.

Maintaining Elite Appreciation, Guest Services and Front Desk Goals

• Coordinates day-to-day operations, ensuring the quality, standards and meeting the expectations of the Elite, Cobalt and redemption stay members on a daily basis.

• Develops specific goals and plans to prioritize, organize, and accomplish work.

• Supports handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

• Assists with energy conservation efforts by monitoring compliance during property tours.

Providing Exceptional Elite, Cobalt and redemption stay members Service and Property Operations Support

• Provides services that go above and beyond Elite, Cobalt and redemption stay members expectations in order to promote Elite, Cobalt and redemption stay members satisfaction and retention.

• Sets a positive example for guest relations.

• Helps employees to provide excellent customer service.

• Assists in coaching and providing feedback to associates.

• Maintains high visibility in public areas during peak times.

• Provides immediate assistance to Elite, Cobalt and redemption stay members as requested.

• Interacts with Elite, Cobalt and redemption stay members on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.

• Maintains knowledge of all hotel features and services, room types, rates special packages and promotions.

• Keeps track of daily arrivals, departures, room availability and scheduled in-house group activities.

• Maintains complete knowledge of all hotel and departmental policies and procedures.

• Monitors security of public areas of the hotel.

• Conducts pre-shift meetings to review and share information pertinent to daily business with other team members.

Leading the Team and Conducting Human Resource Activities

• Provides guidance and direction to subordinates.

• Assists as needed in the interviewing and hiring of other team members.

• Monitors effectiveness of departmental staffing guide.

• Provides training, development, professional discipline, and positive support for all employees within the department.

• Administers performance evaluations for all employees within the department.

• Facilitates departmental strategic planning meetings.

• Direct the performance of staff and follow up with coaching and guidance to praise or make corrections

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

 
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

General Manager (Hotel Operations)

17-Apr-2025
OYO Technology & Hospitality (Thailand) Ltd. | 53155 - Bangkok
This job post is more than 31 days old and may no longer be valid.

OYO Technology & Hospitality (Thailand) Ltd.


Job Description

  • Oversee daily operations of the hotel, including front desk, housekeeping, food and beverage, and maintenance.
  • Develop and implement effective business strategies to maximize revenue and occupancy rates.
  • Monitor financial performance, manage budgets, and prepare financial reports.
  • Ensure outstanding guest service and address any guest concerns effectively.
  • Lead, train, and develop hotel staff to enhance their skills and ensure high performance.
  • Maintain compliance with all hotel policies, procedures, and industry regulations.
  • Collaborate with marketing and sales teams to promote the hotel and attract new business.
  • Foster relationships with local businesses, community leaders, and industry partners.

Job Qualification:

  • Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
  • Proven experience as a General Manager or similar role in the hospitality industry (5 years preferred).
  • Strong knowledge of hotel operations and revenue management principles.
  • Exceptional leadership, communication, and customer service skills.
  • Proficient in hotel management software and Microsoft Office Suite.
  • Ability to make strategic decisions and solve problems efficiently.

Hotel Manager

17-Apr-2025
Stone Properties Corp. | 53180 - Makati City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Stone Properties Corp.


Job Description

On-site - Makati 1-3 Yrs Exp Bachelor Full-time Job Description Government Mandated Benefits 13th Month Pay, Paid Holidays Description Oversee daily hotel operations and ensure a high level of customer service. Manage staff recruitment, training, and performance evaluations. Develop and implement marketing strategies to boost hotel occupancy.

Monitor financial performance, budgeting, and cost control. Address guest complaints and resolve issues promptly. Ensure compliance with health and safety regulations.

Requirements Educational Qualifications: Diploma in Hospitality Management or related field. Experience Level: 1-3 years of relevant experience in hotel management. Skills and Competencies: Proficient in English, excellent communication skills, adept in customer relationship management, and strong customer service abilities.

Responsibilities and Duties: Oversee daily operations, manage staff, ensure guest satisfaction, and maintain hotel policies. Working Conditions: Fast-paced hotel environment, flexible hours including weekends. Qualities and Traits: Strong leadership, problem-solving skills, attention to detail, and a passion for hospitality.

#J-18808-Ljbffr

Hotel Manager

17-Apr-2025
Brittany Hotels and Leisure Inc. | 53182 - Makati City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Brittany Hotels and Leisure Inc.


Job Description

A Hotel Manager is responsible for overseeing the day-to-day operations of a hotel, ensuring guests have a positive experience while maintaining operational efficiency and profitability. Key Responsibilities: Guest Services: Ensure a high standard of guest service and satisfaction. Handle guest complaints and concerns professionally and efficiently.

Ensure proper communication with staff to deliver exceptional service. Operations Management: Oversee all hotel operations. Coordinate with different departments to ensure smooth daily operations.

Manage the hotel’s schedule to maximize occupancy and room rates. Staff Management: Train and supervise hotel staff, ensuring they meet performance standards. Foster a positive and productive work environment.

Financial Management: Develop and manage the hotel’s budget. Monitor revenue, expenses, and profitability. Ensure compliance with financial procedures and control costs.

Marketing and Sales: Implement marketing strategies to increase bookings and brand visibility. Collaborate with sales teams to promote packages and special offers. Monitor competitors and industry trends to adapt to changing market conditions.

Facility Maintenance: Ensure the hotel’s physical infrastructure is well-maintained and safe. Oversee repairs, maintenance, and renovations. Ensure compliance with health and safety regulations.

Reporting and Analysis: Prepare daily, weekly, and monthly reports on occupancy, revenue, and performance. Analyze customer feedback to identify areas for improvement. Present findings and strategic plans to upper management.

Key Skills & Qualifications: Education: A degree in Hospitality Management, Business Administration, or a related field is preferred. Experience: Several years of experience in hotel management or a similar role, with a proven track record in customer service and operational management. Leadership: Strong leadership and team management abilities.

Financial Acumen: Experience in budgeting, financial analysis, and cost control. Communication: Excellent communication skills, both verbal and written, to interact with guests, staff, and management. Problem-Solving: Ability to resolve issues quickly and effectively.

Multitasking: Capable of handling multiple responsibilities simultaneously in a fast-paced environment. Work Environment: Shifts: Hotel managers often work long hours, including weekends and holidays. Physical Demands: The role may involve standing, walking, and interacting with guests or staff across the hotel property.

A hotel manager plays a critical role in ensuring the hotel’s smooth operation, guest satisfaction, and profitability by effectively managing both staff and resources. #J-18808-Ljbffr

Hotel Manager

17-Apr-2025
Stone Properties Corp. | 53179 - Mandaluyong City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Stone Properties Corp.


Job Description

On-site - Mandaluyong 1-3 Yrs Exp Bachelor Full-time Job Description Government Mandated Benefits 13th Month Pay, Paid Holidays Description Oversee daily hotel operations and ensure a high level of customer service. Manage staff recruitment, training, and performance evaluations. Develop and implement marketing strategies to boost hotel occupancy.

Monitor financial performance, budgeting, and cost control. Address guest complaints and resolve issues promptly. Ensure compliance with health and safety regulations.

Requirements Educational Qualifications: Diploma in Hospitality Management or related field. Experience Level: 1-3 years of relevant experience in hotel management. Skills and Competencies: Proficient in English, excellent communication skills, adept in customer relationship management, and strong customer service abilities.

Responsibilities and Duties: Oversee daily operations, manage staff, ensure guest satisfaction, and maintain hotel policies. Working Conditions: Fast-paced hotel environment, flexible hours including weekends. Qualities and Traits: Strong leadership, problem-solving skills, attention to detail, and a passion for hospitality.

Work Location If the position requires you to work overseas, please be vigilant and beware of fraud. #J-18808-Ljbffr

Chief Operating Officer

17-Apr-2025
Active Group Realty Development Corporation | 53181 - Negros Oriental, Central Visayas
This job post is more than 31 days old and may no longer be valid.

Active Group Realty Development Corporation


Job Description

Active Group Realty Development Corporation Job Description Description Oversee daily hotel operations to ensure exceptional guest experiences. Manage staff recruitment, training, and performance evaluations. Develop budgets and monitor financial performance to achieve revenue goals.

Ensure compliance with health and safety regulations. Address guest feedback promptly to enhance satisfaction. Collaborate with marketing to improve hotel visibility and occupancy rates.

Requirements Educational Qualifications: Bachelor’s degree in Hospitality Management or related field. Experience Level: 5-10 years of experience in hotel management or a related position. Skills and Competencies: Strong leadership, excellent communication, and financial management skills.

Responsibilities and Duties: Oversee daily operations, manage staff, ensure guest satisfaction, and handle budgeting. Working Conditions: Fast-paced environment, often requires long hours, including weekends and holidays. Qualities and Traits: Strong organizational abilities, problem-solving skills, and a customer-focused mindset.

#J-18808-Ljbffr

Area Manager

17-Apr-2025
FOOD CANOPY PTE. LTD. | 53143 - Paya Lebar, East Region
This job post is more than 31 days old and may no longer be valid.

FOOD CANOPY PTE. LTD.


Job Description

As we embark on an exciting phase of growth, we're seeking a capable and driven Area Manager to partner closely with our Operations Manager in overseeing five food courts. This is a high-impact leadership role that calls for operational expertise, people management finesse, and a hands-on mindset.

If you're passionate about food operations, love solving problems, and thrive in a dynamic environment—this is the role for you.


🔹 What You'll Be Doing:

As an Area Manager, you’ll take charge of day-to-day operations across multiple outlets, ensuring smooth execution, high standards, and tenant satisfaction. Your goal is to maintain operational excellence while supporting expansion efforts.

Key Responsibilities:

  • Lead and guide Outlet Managers and Executives to achieve performance targets

  • Oversee daily operations, ensuring adherence to company SOPs, contractual obligations, and regulatory requirements

  • Ensure cleanliness and maintenance standards are met across all food courts

  • Scout, engage, and manage stall tenants, building a strong and diverse tenant mix

  • Strengthen and enforce operational policies and procedures

  • Liaise with key stakeholders—including government agencies, landlords, and third-party service providers

  • Achieve KPIs within targeted timelines

  • Support and execute marketing and promotional (A&P) initiatives

  • Oversee daily sales collection and reporting


🔹 What We’re Looking For:

  • Minimum diploma or higher education preferred

  • 3+ years of relevant experience in food court or multi-outlet operations

  • Strong network of food stall tenants is an advantage

  • Proficiency in Mandarin (to liaise with Mandarin-speaking counterparts)

  • Leadership-oriented, resourceful, and an effective problem solver

  • Own transport is preferred due to multi-location responsibilities


💼 What We Offer:

  • Transport allowance: $1,000/month

  • Mobile phone reimbursement

  • Employee discounts

  • 5.5 work week

  • Medical and dental benefits


Join a company where your voice matters and your work makes an impact. If you’re ready to take your operations career to the next level, apply now and grow with us.

We regret that only shortlisted candidates will be contacted.

Director Of Operation/Senior Director Of Operation (Operate Water Park)

17-Apr-2025
VANA NAVA CO., LTD. | 53150 - Phuket
This job post is more than 31 days old and may no longer be valid.

VANA NAVA CO., LTD.


Job Description

Job Summary:

To helps the general manager ensure that day-to-day business operations run smoothly. And manage the Operations Department and the services it provides for both internal and external Guests. In particular, ensuring that all rides and attractions are operated safely in accordance with local and park policies and procedures. To promote good business practices within the department with a special focus on achieving the highest possible standard. The Operations Director is responsible for ensuring compliance with all standard operating, and emergency procedures, while also keeping up to date of industry innovations and trends and implementing them where appropriate.

Specific Duties and Responsibilities:

  • Cooperating with the general manager, and assisting with anything from project planning to staff management.

  • Nurturing positive working relationships with staff (300 In total)

  • Delegating daily tasks.

  • Manage the Operations Department.

  • Act as Duty Manager as needed.

  • Set policies and procedures to help department and business achieve goals.

  • Coordinate project management through inter-departmental relationships

  • Drive Operation Department leadership.

  • Motivate the Operations team to meet, Guest Satisfaction, Colleague Satisfaction and safety standards.

  • Establish and maintain communication lines intra and inter-departmentally.

  • Verify compliance with standard operation procedures, safety regulations and guidelines.

  • Enforce policies and procedures: maintain a working knowledge of general and departmental safety procedures.

  • Lead by example with a hand- on management style, a strong work ethic, honesty and integrity, a positive attitude with a high level of energy.

  • Create documents using, Microsoft word, Excel and PowerPoint.

  • Conduct training, coaching and appraisals where necessary for the business and team.

  • Maintain test-ready lifeguard skills in accordance with the International Lifeguard Training Program.

  • Oversight and development of the waterpark’s operational budget.

Required Qualifications and Skills:

  • Fluent in read, speak and write in English.

  • Bachelor's Degree in related field or High School diploma with minimum 5 years of experience in water park management

  • Be in good physical condition with the ability to stand for long periods of time and work in a hot humid environment.

  • 20/25 vision, corrected or uncorrected

  • Minimum 5 years of experience in water park management

  • Ellis & Associates International Lifeguard Training Program License, or ability to become certified

  • Ability to work well under pressure and multi -task

  • Strong communication skills in terms of both internal and external audiences

  • Must have good organizational skills and attention to detail

  • Willingness to work weekends, nights, holidays and long hours when needed

  • Valid Passport and ability to obtain Thai Visa

  • Pass a drug and background check 

Desired Qualifications:

  • Operation experience internationally

  • Multilingual

  • Experience in maintenance, food and beverage, park service, security, guest service and revenue are plus.

  • College Degree

  • CPO Certified

  • ILTP Instructor License

Benefits:

  • Accommodation fully provided

  • Transportation

  • Office cheque 7000 Baht a month

  • Vacation leave 14 days

  • Group insurance

  • Visa and work permit provided

  • Performance bonus

  • Training

We offer attractive salary commensurate with experience and ability, career development opportunities and generous fringe benefits to the successful candidates.  Please submit your English resume identifying your qualifications, work experience, current salary and expected salary with a recent photograph and more importantly the reason why you wish to join our group by APPLY NOW

Successful candidates will be expected to start as soon as possible.

For further information on our project, please visit www.vananava.com

Only shortlisted candidates will be notified for interviews.

Assistant Vice President /Vice President of Experiences Programming

17-Apr-2025
Shangri-La International Hotel Management Limited | 53165 - Quarry Bay, Eastern District
This job post is more than 31 days old and may no longer be valid.

Shangri-La International Hotel Management Limited


Job Description

Shangri-La Group

Shangri-La Group is a global leader in luxury hospitality with unique Asian heritage.

Headquartered in Hong Kong, we have over 100 hotels and resorts under four brands nested in key cities and beautiful beachfront locations globally. We are expanding rapidly with a strong development pipeline throughout Asia, the Middle East, Europe and Africa.

Regarded as one of the world’s finest hotel ownership and management companies, Shangri-La is dedicated to delight guests around the world with legendary service, finely tuned from over 45 years of hospitality from the heart. We have an affinity with Asian travelers and we offer them a gateway to the rest of the world, positioning us a leading brand in luxury hospitality.

As an enviable employer with industry leading levels of colleague engagement, our people are our priority. Our success is only made possible through the efforts and abilities of over 42,000 colleagues worldwide. In accordance with this belief, the focused investment we make in the learning and development of our colleagues is unparalleled in the global hospitality industry. From welcoming new colleagues, to best in class leadership development, you can be sure that potential is identified and nurtured throughout your career.

We are now looking for an Assistant Vice President /Vice President of Experiences Programming to shape the future of guest experiences across our portfolio. This executive position will be instrumental in developing and implementing a comprehensive strategy for innovative guest experiences, aligning cross-functional teams towards a unified vision of experiential luxury, securing and optimizing resources to support world-class programming initiatives, and orchestrating seamless collaboration between corporate divisions and property teams.

 

As an Assistant Vice President / Vice President of Experiences Programming, we rely on you to:

·         Envision and Develop Unique Beyond Stay Experiences: Conceptualize and design exceptional, unique experiences, based on a deep understanding of Shangri-La's target guest demographics and their evolving preferences.

·         Strategy Formulation: Develop a comprehensive strategy for the Experiences Programming business pillar, aligning it with Shangri-La’s overall brand vision and business objectives.

·         Execute the Strategy: Lead cross-functional teams to plan and execute the strategy to deliver the experiences that leave a lasting impression on Shangri-La's guests.

·         Market Research: Conduct in-depth analysis of market trends, competitor landscape, and customer preferences in key markets to identify gaps and opportunities for Shangri-La to differentiate and excel in experiential offerings.

·         Curation & Design:  Lead the creation and implementation of innovative, signature experiences that reflect Shangri-La's brand values and exceed guest expectations.

·         Strategic Partnership: Identify, establish, and nurture relationships with premier local and global experience providers, enhancing Shangri-La's ability to offer unique and exclusive guest experiences.

·         Business Development: Source, develop, and maintain positive and collaborative relationships with a portfolio of Destination Management Companies (DMCs), ensuring high-quality and diverse experiential offerings across all locations.

·         Training & Execution: Develop and conduct comprehensive training programs for partners and hotel operations teams to ensure consistent, high-quality execution of tours and services. Implement and share best practices across the Shangri-La portfolio.

·         Budget & Resources Planning: Manage budgets and resources effectively to maximize the impact and profitability of experience programmes.

·         Performance Management: Establish key performance indicators and reporting mechanisms to measure the success of experience programmes.

·         Cross-functional Collaboration: Work closely with various departments including Operations, Marketing, Sales, etc. to ensure seamless integration and promotion of experience programmes.

 

We are looking for someone who:

·         Minimum of 10 years of senior-level experience in luxury hospitality, travel, or related industries, with a proven track record in experiential product development and management.

·         Extensive knowledge of global luxury travel markets, trends, and 5-star hospitality standards, with specific expertise in Asian markets and ideally experience with mainland China.

·         Demonstrated ability to develop and execute innovative strategies that drive revenue growth and enhance brand positioning in the luxury sector.

·         Strong business acumen with a history of successful budget management, resource allocation, and profit generation through strategic product development.

·         Exceptional leadership skills, including the ability to inspire, motivate, and develop high-performing teams across multiple locations and cultures.

·         Proven track record of building and maintaining strategic partnerships with luxury travel providers, DMCs, and other key stakeholders in the industry.

·         Expert-level understanding of customer behavior in the luxury market, with the ability to translate insights into actionable strategies and experiences.

·         Outstanding communication and interpersonal skills, with the ability to influence and collaborate effectively at all levels of the organization and with external partners.

·         Demonstrated creativity and innovation in designing unique, high-end guest experiences that set industry benchmarks.

·         Excellent analytical skills, including proficiency in market research, data interpretation, and performance metrics to drive continuous improvement and business growth.

General Manager (Quezon City)

17-Apr-2025
Dempsey Resource Management Inc. | 53133 - Quezon City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Dempsey Resource Management Inc.


Job Description

Requirements and skills
Proven experience as a General Manager or similar executive role
Experience in planning and budgeting
Knowledge of business process and functions (finance, HR, procurement, operations etc.)
Strong analytical ability
Excellent communication skills
Outstanding organizational and leadership skills
Problem-solving aptitude
BSc/BA in Business or relevant field; MSc/MA is a plus

Resident Manager - Grande Centre Point Hotels

17-Apr-2025
LH Mall & Hotel Co., Ltd. | 53148 - Sathon, Bangkok
This job post is more than 31 days old and may no longer be valid.

LH Mall & Hotel Co., Ltd.


Job Description

Work location : GRANDE CENTRE POINT LUMPHINI

About the Company

Grande Centre Point Hotels

One of Thailand’s premier hotel brand offers guests a true taste of Thailand through grande hospitality and practical functionality. Its unique designs reflect the different aspects of the kingdom’s rich culture and heritage. Our “Grande Your Stay” denotes grandeur as well of commitment in terms of space luxury, functional simplicity, and dedicated services. We strive to create a lasting memory for guests who choose to stay with us.

 

About the Role

The Resident Manager is responsible for overseeing all aspects of hotel operations, ensuring exceptional guest experiences, and maintaining efficient and effective day-to-day management of the property. As the second-in-command to the General Manager, this role focuses on operational excellence, staff performance, and profitability while upholding brand standards.

 

Responsibilities

  • Represent in all aspects in the absence of General Manager

  • Ensure the smooth operational flow of all area of the hotel

  • Staff organization and motivation of employees

  • Maximizes customer satisfaction and retention

  • Handle Customer Complaints & Customer Care Service

  • Responsibility for budget and cost centers

  • Compliance with legal requirements

  • Dealing with potential security problems and safety hazards

  • Resolving on-site issues at the hotel

  • Coordinates with HR, supports training programs

  • Apply the energy saving program and aim to Green Hotel standards

 

Education & Experience

  • Bachelor’s degree in Hospitality Management, Business Administration, or a related field (Master’s degree is a plus).

  • A minimum of 7–10 years of progressive experience in hotel operations, including at least 2 years in a managerial or leadership role.

Knowledge

  • Expertise in budgeting, forecasting, and cost management.

  • In-depth understanding of hotel standard operating procedures.

  • Proficient in using MS Office Suite and hotel management software.

  • Skilled in preparing and analyzing operational profit & loss reports.

  • Strong understanding of human resource management and team dynamics.

Skills

  • Fluency in relevant languages to communicate effectively with diverse guests and staff.

  • Strong managerial and leadership skills.

  • Ability to think clearly and make quick decisions under pressure.

  • Excellent numeracy skills and logistical planning abilities.

  • Exceptional communication and interpersonal skills.

  • Proven ability to lead, inspire, and motivate a team to achieve goals.

Attributes

  • Smart, professional appearance with a well-groomed personality.

  • Maintains a calm, composed demeanor in high-pressure situations.

  • Balances guest satisfaction with business priorities effectively.

  • Demonstrates flexibility, a proactive “can-do” attitude, and a commitment to excellence.

  • High energy levels, patience, and a focus on delivering exceptional service.

  • Outstanding problem-solving abilities with a strategic and customer-centric approach.

Hawker Center Manager

17-Apr-2025
FOOD CANOPY PTE. LTD. | 53141 - Sembawang, North Region
This job post is more than 31 days old and may no longer be valid.

FOOD CANOPY PTE. LTD.


Job Description

🍜 Join Us As a Centre Manager – Hawker Centre Operations
Celebrating Heritage. Championing Hawkers. Shaping the Future.

As we expand our footprint across Singapore, we're calling on passionate individuals to join us on our mission: to preserve and promote Singapore’s beloved hawker culture, while making healthy eating more accessible to all.

We are looking for a dedicated and people-centric Centre Manager to lead the daily operations of one of Singapore’s iconic Hawker Centres. If you're someone who thrives in a fast-paced, community-driven environment and is excited about supporting local hawkers, this might just be your next big move.


🔹 What You’ll Do:

As Centre Manager, you’ll be the driving force behind a vibrant, well-run hawker centre. You'll work closely with stallholders, lead a small team, and ensure a seamless experience for diners and hawkers alike.

Key Responsibilities:

  • Team Leadership
    Recruit, train, and guide your on-site team to maintain operational excellence. Conduct performance reviews and nurture professional growth.

  • Hawker & Tenancy Management
    Be the go-to liaison for hawkers—from onboarding and daily engagement to managing tenancies and supporting their needs.

    • Facilitate stall turnover and smooth onboarding/offboarding

    • Monitor stall operations and foster strong stallholder relationships

    • Address tenancy issues such as arrears and coordinate resolution strategies

    • Design and implement policies to support new programmes (e.g., Bridging Programmes, One-Stop Services)

  • Hawker Centre Operations
    Ensure the hawker centre remains clean, welcoming, and efficiently run with support from contractors and cleaning crews.
    While facilities upkeep is important, your focus will be on supporting the people who make hawker centres special—the hawkers.

  • Feedback & Community Engagement
    Handle feedback from stallholders and patrons with professionalism and care.
    Regularly engage hawkers, associations, and key stakeholders to strengthen relationships and resolve operational issues collaboratively.

  • Event Coordination
    Take the lead on organizing activities such as fire drills, spring cleaning, and community events that bring life to the hawker centre.

  • Ad-hoc Duties
    Flexibility is key—contribute wherever needed to keep operations running smoothly.


🔹 What We’re Looking For:

  • Prior experience in F&B, hawker, or centre management is highly preferred

  • Strong interpersonal and communication skills; able to engage diverse stakeholders

  • A hands-on, proactive attitude with the ability to resolve challenges on the ground

  • Leadership experience managing small teams

  • Proficiency in Mandarin is a plus, to communicate with Mandarin-speaking hawkers

  • Passion for preserving Singapore’s hawker heritage and improving the hawker experience


💼 Why Join Us?

  • Be part of a meaningful mission to support local hawkers and preserve cultural heritage

  • Work in a dynamic environment where no two days are the same

  • Opportunity for career progression in a growing company

  • Contribute to initiatives that impact community and food culture


If you’re someone who cares about people, food, and Singapore’s hawker legacy, we’d love to meet you.

Only shortlisted candidates will be notified.

Hotel Manager

17-Apr-2025
Besttrack Manpower Services | 53178 - Zamboanga Peninsula
This job post is more than 31 days old and may no longer be valid.

Besttrack Manpower Services


Job Description

Share Job Description Description Oversee daily hotel operations to ensure guest satisfaction. Manage staff recruitment, training, and performance evaluation. Develop and implement marketing strategies to increase occupancy.

Monitor budget and financial performance, ensuring profitability. Maintain high standards of cleanliness and service quality. Resolve guest complaints and feedback promptly and effectively.

Requirements Educational Qualifications: Bachelor's degree in Hospitality Management or related field. Experience Level: 1-3 years of experience in hotel or hospitality management. Skills and Competencies: Strong leadership, communication, and organizational skills; proficiency in budgeting and revenue management.

Working Conditions: Typically a fast-paced environment requiring flexibility in hours, including nights and weekends. Qualities and Traits: Must possess strong problem-solving abilities, a positive attitude, and excellent interpersonal skills. #J-18808-Ljbffr

Operations Manager

16-Apr-2025
Sotogrande Hotel and Resort Group | 53106 - Cainta, Rizal
This job post is more than 31 days old and may no longer be valid.

Sotogrande Hotel and Resort Group


Job Description

About the role

We are seeking an experienced Operations Manager to join Aquamira Hotel and Resort located in Naic, Cavite. As the Operations Manager, you will play a pivotal role in overseeing the day-to-day operations of the hotel and resort, ensuring a seamless and exceptional experience for our guests. This is a full-time position based on-site.

What you'll be doing

  • Manage and coordinate the activities of various hotel departments, including front desk, housekeeping, food and beverage, and maintenance, to ensure efficient and effective service delivery

  • Develop and implement operational policies, procedures, and standards to maintain high levels of quality and guest satisfaction

  • Monitor and analyse key performance indicators, identify areas for improvement, and implement strategies to optimise operational efficiency

  • Collaborate with the management team to develop and execute marketing and sales strategies to drive occupancy and revenue growth

  • Oversee the recruitment, training, and development of the operations team to ensure a high-performing and engaged workforce

  • Ensure compliance with all relevant laws, regulations, and safety standards in the hotel and resort operations

  • Actively participate in the planning and execution of special events and initiatives to enhance the guest experience

What we're looking for

  • Minimum of 5 years of experience in a senior operations management role within the hospitality industry, preferably in a hotel or resort setting

  • Strong understanding of hotel operations, including front office, housekeeping, food and beverage, and maintenance management

  • Excellent problem-solving, decision-making, and critical thinking skills to address complex operational challenges

  • Proven track record in leading and motivating teams to achieve high levels of guest satisfaction and operational efficiency

  • Proficient in budgeting, forecasting, and financial management to drive revenue and cost-effectiveness

  • Strong communication and interpersonal skills to effectively liaise with guests, staff, and stakeholders

  • Familiarity with industry trends, best practices, and cutting-edge technologies in hotel operations

 

General Manager (Hotel)

16-Apr-2025
Sysgen RPO, Inc. | 53051 - Cebu, Central Visayas
This job post is more than 31 days old and may no longer be valid.

Sysgen RPO, Inc.


Job Description

Sysgen RPO is hiring!

We are looking for an experienced and strategic Hotel General Manager to oversee the daily operations and long-term success of our property. This role will lead the executive team, ensure exceptional guest experiences, drive profitability, and maintain high operational standards.

Key Responsibilities:

  • Oversee all hotel operations, ensuring smooth day-to-day performance.

  • Lead, train, and motivate department heads to achieve financial and operational targets.

  • Develop and implement strategies to improve financial performance and guest satisfaction.

  • Ensure consistent implementation of company policies, brand standards, and service excellence.

  • Act as the primary representative of the hotel to guests, staff, and external stakeholders.

  • Monitor property performance and identify opportunities for improvement.

  • Foster a positive, team-oriented culture aligned with the company’s vision and values.

Qualifications:

  • Proven experience in hotel management, preferably in a leadership role.

  • Strong leadership, strategic thinking, and problem-solving skills.

  • Excellent financial acumen and ability to manage budgets and forecasts.

  • Strong communication and interpersonal skills.

  • Passion for delivering outstanding guest experiences

About the job:

  • Direct hire with client

  • Permanent post

  • Cebu based

Operations Manager

16-Apr-2025
Sotogrande Hotel and Resort Group | 53105 - Dasmarinas City, Cavite
This job post is more than 31 days old and may no longer be valid.

Sotogrande Hotel and Resort Group


Job Description

About the role

We are seeking an experienced Operations Manager to join Aquamira Hotel and Resort located in Naic, Cavite. As the Operations Manager, you will play a pivotal role in overseeing the day-to-day operations of this hotel and resort, ensuring a seamless and exceptional experience for our guests. This is a full-time position based on-site.

What you'll be doing

  • Manage and coordinate the activities of various hotel departments, including front desk, housekeeping, food and beverage, and maintenance, to ensure efficient and effective service delivery

  • Develop and implement operational policies, procedures, and standards to maintain high levels of quality and guest satisfaction

  • Monitor and analyse key performance indicators, identify areas for improvement, and implement strategies to optimise operational efficiency

  • Collaborate with the management team to develop and execute marketing and sales strategies to drive occupancy and revenue growth

  • Oversee the recruitment, training, and development of the operations team to ensure a high-performing and engaged workforce

  • Ensure compliance with all relevant laws, regulations, and safety standards in the hotel and resort operations

  • Actively participate in the planning and execution of special events and initiatives to enhance the guest experience

What we're looking for

  • Minimum of 5 years of experience in a senior operations management role within the hospitality industry, preferably in a hotel or resort setting

  • Strong understanding of hotel operations, including front office, housekeeping, food and beverage, and maintenance management

  • Excellent problem-solving, decision-making, and critical thinking skills to address complex operational challenges

  • Proven track record in leading and motivating teams to achieve high levels of guest satisfaction and operational efficiency

  • Proficient in budgeting, forecasting, and financial management to drive revenue and cost-effectiveness

  • Strong communication and interpersonal skills to effectively liaise with guests, staff, and stakeholders

  • Familiarity with industry trends, best practices, and cutting-edge technologies in hotel operations

 

Residences Manager

16-Apr-2025
Shangri-La's Boracay Resort & Spa | 53057 - Manila City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Shangri-La's Boracay Resort & Spa


Job Description

Shangri-La The Fort, Manila

Shangri-La The Fort, Manila is located within Fort Bonifacio, a former military base and city centre.  With 60 storeys high, the complex is comprised of 576 hotel guestrooms and, 97 hotel residences and 98 exclusive Horizon Homes, the high rise building is a Manila landmark.  The new hotel complements the company’s five existing properties in the Philippines.

The mixed-use business, residential and retail tower is located along 5th Avenue and 30th Street, within the new, fast-developing Taguig business district.  It is a 30-minute drive from the Ninoy Aquino International Airport, and is also close to the Manila Golf Club and Manila Polo Club, 10 minutes from Makati district, the capital’s financial, cultural and entertainment hub with first-class shopping malls.

JOB SUMMARY

The Residences Manager provides guest services as well as supervision, direction and leadership to all Residences personnel in accordance with the objective, performance and quality standards established by Shangri-La The Fort, Manila. This is a multi-skilled role as it requires the Residences Manager to perform other additional tasks that may be assigned.

QUALIFICATIONS

  • Preferably a college degree holder with hospitality experience
  • Preferably with at least solid experience in a junior management or Residences / Duty Manager role in an international hotel chain
  • Preferably fluent in oral and written English
  • Preferably guest focused, vibrant and energetic
  • Preferably has the passion to deliver excellent service
  • Preferably has strong knowledge in OPERA system
  • Loves to lead, coach and mentors his/her team

Assistant Manager

16-Apr-2025
York Hotel (Private) Limited | 53078 - Singapore
This job post is more than 31 days old and may no longer be valid.

York Hotel (Private) Limited


Job Description

Roles & Responsibilities

Responsible for the daily operations and strategic management of the Food & Beverage Department, Directs & manages all food & beverage related activities/functions to ensure effective implementation of Hotels' service standards and policies to improve guest satisfaction and profitability of food & beverage. Ability to develop & implement programs that generate cost savings. Working closely with Executive Chef in menu planning, Marketing Communications Manager in F&B promotions and Food & Hygiene Offier in ensuring SFA requirements are met.

  • Degree/diploma in Hospitality/Tourism Management or equivalent
  • Minimum 3 years' similar or supervisory experience with hospitality exposure
  • Able to lead, manage & motivate a team of staff
  • Good knowledge & familiar with statutory & governmental regulations in the F&B aspects
  • Hands-on approach in solving challenges in the department and a good team player
  • Possess excellent organizational, interpersonal & time management skills
  • Strong oral and written communication skills
  • Must be resouceful and have the ability to multi-task
Tell employers what skills you have
Ability to Multitask
Service Design
Digital Media
Restaurants
Marketing Communications
Sanitation
Employee Engagement
Logging
Inventory Management
Restaurant Management
Customer Satisfaction
Team Player
Hospitality

Operations Manager (Hotel)

15-Apr-2025
Buddy-One Land Inc. | 52966 - Baguio City, Benguet
This job post is more than 31 days old and may no longer be valid.

Buddy-One Land Inc.


Job Description

oversees the day-to-day functioning of the hotel, ensuring smooth operations, high guest satisfaction, and efficient use of resources

Live Host Manager

15-Apr-2025
C'SCOR GLOBAL INTERTRADE CORP. | 53019 - Caloocan City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

C'SCOR GLOBAL INTERTRADE CORP.


Job Description

Qualifications:
✅ prior livestream manager and live streamer experience is a must
✅ leadership skills is a must
✅ manage & monitor in-house livestreamers
✅ train streamers on techniques & strategies
✅ create & implement livestream schedules
✅ shoot and edit short videos (TikTok and Reels)
✅ knowledgeable or willing to learn OBS
✅ willing to come into work in Sta. Cruz, Manila
✅ willing to extend hours during campaign days

Resort Manager for Cavinti Laguna

15-Apr-2025
ONE PREMIER LEISURE AND LIFESTYLE RESORT,OPC | 53013 - Cavinti, Laguna
This job post is more than 31 days old and may no longer be valid.

ONE PREMIER LEISURE AND LIFESTYLE RESORT,OPC


Job Description

Responsibilities
Staff management: Hire, train, and schedule staff, and conduct performance evaluations
Customer service: Address guest inquiries and complaints, and accommodate special requests
Marketing: Create marketing strategies to promote the resort and keep it full
Event planning: Arrange catering, technical equipment, and invoices for events
Budget management: Maintain the resort's budget and pay bills
Quality control: Ensure that the resort meets quality standards
Maintenance: Arrange contractors to work on repairs
Supplies: Order supplies for the resort
Guest services: Oversee guest services, including housekeeping, food and beverage, and attractions

General Manager

15-Apr-2025
Ragazzi Limited | 52999 - Central, Central and Western District
This job post is more than 31 days old and may no longer be valid.

Ragazzi Limited


Job Description

About Bar Leone

Bar Leone is a neighbourhood cocktail bar which celebrates Italian popular culture in the name of conviviality and craftsmanship in a playful yet curated way and with a touch of nostalgia. The Leone is a nod to Rome and Venice, symbolising the warm and irreverent hospitality and the love for classic and impeccably executed cocktails.

Recently awarded Best Bar Asia & Best Bar Hong Kong 2025, Bar Leone is a destination for those who appreciate quality, creativity, and genuine connection.

About the Role

We are seeking a dynamic and passionate General Manager to lead Bar Leone’s operations, team, and guest experience. The ideal candidate is a hospitality veteran with a deep appreciation for Italian culture, cocktail craftsmanship, and a talent for fostering a vibrant, welcoming atmosphere. You will oversee daily operations, drive excellence in service, and ensure Bar Leone remains a beloved destination while upholding its award-winning standards.

Key Responsibilities

Leadership & Team Management

  • Lead, mentor, and inspire a team of bartenders, servers, and support staff, fostering a culture of warmth, professionalism, and creativity.

  • Oversee recruitment, training, scheduling, and performance management.

  • Promote teamwork, resolve conflicts, and maintain high morale.

Operations & Guest Experience

  • Ensure seamless daily operations, maintaining Bar Leone’s high standards of service, cleanliness, and efficiency.

  • Uphold the bar’s playful yet curated ethos, ensuring guests feel welcomed and engaged.

  • Handle guest feedback with grace, turning any issues into opportunities for improvement.

Business & Financial Management

  • Manage budgets, costs, and profitability, including inventory, purchasing, and labor.

  • Drive revenue through innovative promotions, events, and partnerships while preserving Bar Leone’s identity.

  • Monitor financial performance and implement strategies to meet targets.

Cocktail & Beverage Program

  • Collaborate with the bar team to maintain and elevate the cocktail menu, ensuring classic and signature drinks are executed flawlessly.

  • Stay ahead of industry trends while honoring Bar Leone’s nostalgic yet contemporary approach.

Marketing & Community Engagement

  • Work with ownership/marketing to amplify Bar Leone’s brand through social media, events, and collaborations.

  • Cultivate relationships with regulars and industry peers, reinforcing Bar Leone’s reputation as a hub for conviviality.

Qualifications & Skills

  • 5+ years in hospitality management, preferably in high-volume cocktail bars or luxury venues.

  • Deep knowledge of Italian culture, beverages, and hospitality traditions (a strong plus).

  • Exceptional leadership, communication, and problem-solving skills.

  • Passion for cocktails, service, and creating memorable guest experiences.

  • Flexibility to work nights, weekends, and holidays.

Country Experience Director

15-Apr-2025
Destination Group | 52996 - Ko Samui, Surat Thani
This job post is more than 31 days old and may no longer be valid.

Destination Group


Job Description

Position: Country Experience Director
Company:Socialtel
Reports to: Brand Experience Director LATAM, VP of Operations, Country Cluster Manager

Summary of Role:
The Country (Cluster) Experience Director oversees the implementation of Socialtel’s Experience Strategy across multiple locations in a country. This includes aligning hotel concepts, events, and guest experiences with brand standards to ensure exceptional guest satisfaction and strong business performance.


Key Responsibilities:


Maximize Revenue & Engagement:

- Drive upsells, upgrades, and package sales
- Increase non-accommodation revenue (Tours & Travel, Surf, Retail, Wellness, Impact)

Strategic Partnerships & Local Insights:

- Identify trends and create collaborations to enhance the guest experience and brand

Experience Quality Control:

- Execute high-quality events and activations
- Improve guest retention and brand loyalty

Optimized Communication:
- Ensure consistent, multi-channel communication to connect with the target audience

Training & Operational Support:
- Implement systems, global tools, and training to achieve Experience KPIs

Work Distribution:

- 20% Online: Strategic planning, communication, design, coordination
- 80% Offline: Training, engagement, guiding, sales, feedback

- 75% Travel Time across properties in the country


Detailed Responsibilities:


Programming:
- Lead 90-day programming across clusters
- Track ROI, satisfaction, and performance metrics
- Secure partnerships and manage budgets
- Analyze and optimize programming strategy

Commercial:

- Ensure top-quality offerings in T&T, Retail, Wellness, Rooms, etc.
- Drive bookings via compelling content
- Improve booking flows, partner management, and conversions
- Monitor sales KPIs of Experience Leaders

Communication:
- Oversee consistency in brand messaging and visuals
- Coordinate with B2C and marketing teams on campaigns
- Ensure 90-day content is uploaded and updated
- Collaborate with HR on quarterly brand activations

Guest Satisfaction:
- Respond to all online reviews and surveys
- Support guest-focused initiatives and design activations
- Align brand guidelines with visual and service standards

Management:
- Onboard and train location teams
- Implement brand standards and global projects
- Coordinate with cross-functional leaders
- Manage systems (CloudBeds, Spotify, etc.)
- Supervise Socialtel Ambassadors and Exchange Programs

Marketing:
- Develop strategic promotions with the Marketing team
- Identify sales opportunities and campaign strategies
- Supervise influencer collaborations and content creation
- Ensure marketing initiatives align with brand storytelling

Job Requirements:
- 4–5+ years in team or group management in large orgs
- Experience in PR, branding, or marketing
- Hospitality or lifestyle product experience
- Strong project and event management skills
- Creative, culturally sensitive, and organized
- Revenue and profit-focused
- Cross-functional collaboration
- Local resident with 10+ years in the country
- English + local language fluency
- Strong social and professional network

manager

15-Apr-2025
Bistro Onethirtysix (Whampoa) Pte. Ltd. | 52993 - Novena, Central Region
This job post is more than 31 days old and may no longer be valid.

Bistro Onethirtysix (Whampoa) Pte. Ltd.


Job Description

All food and beverage services such as serving food and beverage, taking orders, Barista, Bartender and cashiering. Train and manage Staffs, help to boost sales, handle complains from customers, order food and drinks from suppliers, create new food and drinks in the menu, check emails and handle calls from customers.

Assistant Manager

15-Apr-2025
KEMING CULTURE (SINGAPORE) PTE. LTD. | 52991 - Singapore
This job post is more than 31 days old and may no longer be valid.

KEMING CULTURE (SINGAPORE) PTE. LTD.


Job Description

Job Description

  • Stock taking, keeping track of equipments and place orders, as needed
  • Manage vendors’ contracts and invoices
  • Coordinate communication between front of the house and back of the house staff
  • Prepare shift schedules
  • Supervise kitchen and wait staff and provide assistance, as needed
  • Keep records of daily, weekly and monthly costs and revenues
  • Arrange for new employees’ proper onboarding (scheduling trainings and ordering uniforms)
  • Monitor compliance with safety and hygiene regulations
  • Gather guests’ feedback and recommend improvements to our menus

Job Qualification

  • Minimum O Level
  • Relevant experience as a Restaurant Assistant Manager or similar role in the hospitality industry
  • Good communication and team management skills
  • Able to work on holidays, weekends

Assistant General Manager

15-Apr-2025
Aqua Restaurant Management Limited | 53000 - Tsim Sha Tsui, Yau Tsim Mong District
This job post is more than 31 days old and may no longer be valid.

Aqua Restaurant Management Limited


Job Description

Responsibilities

  • Develop and drive the sales and profit of one of the Hong Kong’s top restaurant
  • Ensure the Company’s standards of cuisine are maintained at highest level
  • Manage and lead a team of 70+ staff to deliver first class dining experience
  • Develop, implement and deliver annual plan and monthly results
  • Implement internal monitoring system to optimize the cost, wastage and resources utilization
  • Work with Events Sales Team to organize events and promotional activities
  • Collaborate with Marketing team to develop and implement the marketing activity plans
  • Ensure Company standards and statutory ordinances are adhered to in terms of food quality, customer service, hygiene, work safety and staff management
  • Lead and motivate key operation heads to develop and plan periodic, seasonal and festive menus from concept to implementation
  • Develop and support professional customer relationship
     

Qualifications

  • Manager with a proven successful track record with a restaurant
  • Demonstrated ability to lead
  • Comfort working with budgets, payroll, revenue and forecasting
  • Strong communications skills

Manager

14-Apr-2025
THANH AN CONSULTANCY | 52910 - Central Region
This job post is more than 31 days old and may no longer be valid.

THANH AN CONSULTANCY


Job Description

Job Description

Our Manager will work as part of a dynamic and passionate team to maximise capacity, efficiency, and profitability.

You will plan and manage all aspects of the project including scheduling, cost control, quality, safety, reporting and administration.

You will oversee the team and work towards exceeding customer expectations by accomplishing the highest quality productions and management.

You will manage the team, providing guidance and mentorship to ensure high performance of the team.

You will collaborate with all departments, including waiters, supervisors, chef and ther assistant managers, to ensure the successful execution of projects.

You will monitor project progress, track key milestones, and provide regular status updates to various stakeholders.

You will identify and resolve project-related conflicts and obstacles, ensuring effective communication and collaboration among team members

Assistant Manager | Odette

14-Apr-2025
Odette Restaurant Pte Ltd | 53029 - East Region
This job post is more than 31 days old and may no longer be valid.

Odette Restaurant Pte Ltd


Job Description

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

  • Running a section of the restaurant effectively and ensuring consistency throughout service
  • Prioritise the needs of guests and strive to exceed their expectations.
  • Maintain a sense of urgency in fulfilling tasks and responding to guests' needs.
  • If dishes require tableside preparation or presentation, you will be required to perform these duties
  • Maintaining a good housekeeping regime and report any defects in furniture, fixtures and equipment

We love people who:

  • Go above and beyond to make someone else's day
  • Are thoughtful and kind, while upholding high standards
  • Own outcomes and drive solutions
  • Are ever-curious and always learning

Benefits

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange an interview.

Loss Prevention Manager25062598

14-Apr-2025
Sheraton Manila Bay | 52970 - Manila City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Sheraton Manila Bay


Job Description

JOB SUMMARY

Manages the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 4 years experience in the security/loss prevention or related professional area.

OR

• 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area.

CORE WORK ACTIVITIES

Managing Security/Loss Prevention Operations

• Assists the Director of Engineering in administering fire prevention programs and emergency preparedness.

• Conducts hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process.

• Develops detailed "shut down" procedures for the property to ensure that all areas are secured at the appropriate times.

• Comply with applicable laws and safety regulations.

• Follow proper key control guidelines in loss prevention and in the property.

• Develop a monthly checklist for all cctv equipment, alarmed doors, and duress alarms to ensure that they are fully functional.

• Incorporate into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system.

• Follow Duty of Care process for the protection of guests and employees.

• Follows up on all unusual activities in and around the property that would impair the well being of guests and employees.

• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

• Implements action plans to monitor and control risk.

• Monitors all unusual activities in and around the property that would impair the well being of guests and employees.

• Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities.

• Oversees and guides the efforts of the Accident Prevention Committee.

• Oversees first aid program for guests and employees.

• Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases.

• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.

• Emphasizes teamwork, close working relationships with other departments and assertive hospitality to serve as a deterrent to crime.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

• Serves as a role model to demonstrate appropriate behaviors.

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Ensuring Exceptional Customer Service

• Meet quality standards and customer expectations on a daily basis.

• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

• Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service.

• Provides services that are above and beyond for customer satisfaction and retention.


Additional Responsibilities

• Analyzes information and evaluating results to choose the best solution and solve problems.

• Develops liaison with local law enforcement and emergency services.

• Informs and/or updates the executives and peers on relevant information in a timely manner.

• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

General Manager (Quezon City)

14-Apr-2025
Dempsey Resource Management Inc. | 52904 - Quezon City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Dempsey Resource Management Inc.


Job Description

Requirements and skills
Proven experience as a General Manager or similar executive role
Experience in planning and budgeting
Knowledge of business process and functions (finance, HR, procurement, operations etc.)
Strong analytical ability
Excellent communication skills
Outstanding organizational and leadership skills
Problem-solving aptitude
BSc/BA in Business or relevant field; MSc/MA is a plus

Cluster Director of Operations

14-Apr-2025
M Social Pte Ltd | 52955 - Robertson Quay, Central Region
This job post is more than 31 days old and may no longer be valid.

M Social Pte Ltd


Job Description

Duties and Responsibilities

· Lead and supervise department heads across all areas of the hotel, including housekeeping, front office, food and beverage, maintenance, and engineering.

· Develop, implement, and monitor operational systems and processes to ensure efficient and timely completion of tasks.

· Work closely with department heads to set departmental goals, budgets, and performance metrics.

· Analyze data and reports to identify areas for improvement and implement cost-saving initiatives.

· Ensure adherence to brand standards, safety protocols, and guest service excellence.

· Oversee staff recruitment, training, and development to create a highly motivated and engaged team.

· Maintain positive relationships with vendors and suppliers to secure the best possible rates and services.

· Conduct regular inspections to ensure the hotel's facilities and equipment are well-maintained and meet safety standards.

· Respond to guest inquiries and complaints promptly and professionally, working to resolve issues and ensure guest satisfaction.

· Stay abreast of industry trends and best practices, implementing innovative strategies to improve hotel operations.

· Prepare reports for senior management on the hotel's performance and identify areas for improvement.

Job Specification

· Bachelor's degree in Hospitality Management, Business Administration.

· Minimum 10 years of experience in hotel operations management, with a proven track record of success.

· Strong understanding of all departments within a hotel operation.

· Excellent leadership, communication, and interpersonal skills.

· Proven ability to develop and motivate a team environment.

· Data-driven approach to problem-solving and decision-making.

· Excellent analytical and financial skills.

· Strong commitment to guest satisfaction and service excellence.

· Proficiency in hospitality software and technology systems.

Resort Manager

14-Apr-2025
Private Advertiser | 52942 - San Vicente, Palawan
This job post is more than 31 days old and may no longer be valid.

Private Advertiser


Job Description

About the role

We are seeking an experienced Resort Manager to oversee the day-to-day operations of our stunning resort located in San Vicente Palawan. As a full-time role, you will be responsible for ensuring the smooth and efficient running of all aspects of the resort, from guest services to facilities management. This is a crucial position that will play a key role in the overall success and growth of our company.

What you'll be doing

  • Manage and oversee all resort operations, including front desk, housekeeping, food and beverage, and maintenance

  • Develop and implement strategies to enhance the guest experience and drive customer satisfaction

  • Manage staffing and scheduling, including recruitment, training, and performance management

  • Oversee the resort's financial performance, including budgeting, forecasting, and cost control

  • Ensure compliance with all relevant laws, regulations, and industry standards

  • Collaborate with the marketing team to develop and implement effective promotional strategies

  • Continuously monitor and improve resort policies, procedures, and processes

  • Serve as the primary point of contact for guests, staff, and other stakeholders

What we're looking for

  • Minimum 5 years of experience in a resort or hotel management role

  • Strong leadership and people management skills, with the ability to motivate and develop a team

  • Excellent customer service orientation and a commitment to delivering exceptional guest experiences

  • Proficient in budgeting, financial management, and cost control

  • Thorough understanding of the hospitality industry and best practices in resort operations

  • Excellent communication and interpersonal skills, with the ability to effectively liaise with diverse stakeholders

  • Problem-solving and decision-making skills to handle a wide range of operational challenges

  • Bachelor's degree in Hospitality Management or a related field

What we offer

  • Competitive salary and performance-based bonuses

  • Comprehensive benefits package, including health insurance and retirement plan

  • Opportunities for career advancement and professional development

  • Supportive and collaborative work environment

  • Employee discounts on resort stays and dining

Hotel Manager Hiring For ABROAD With Family

13-Apr-2025
WORLD WIDE IMMIGRATION SERVICE LLP | 52858 - Singapore
This job post is more than 31 days old and may no longer be valid.

WORLD WIDE IMMIGRATION SERVICE LLP


Job Description

Call & WhatsApp to Ms.Neha-9870170629

Job Responsibilities:
  • Oversee routine operations, including front desk, housekeeping, managing staff, ensuring guest satisfaction and maintaining the physical facilities.
  • Train staff members, including front desk clerks, housekeepers, food & beverage team, maintenance workers and administrative staff.
  • Address guest complaints and concerns, monitor guest feedback and implement changes to improve customer satisfaction.
  • Plan and implement capital improvements to the hotel, such as renovations, upgrades or expansions.
  • Manage inventory to meet financial goals and provide leadership to hotel staff members when required.
  • Create a memorable customer experience by delivering on guest expectations while exceeding them.

Note:

  • Few vacancies are available for those seeking jobs abroad.
#J-18808-Ljbffr

Director of Operations

13-Apr-2025
Millennium & Copthorne International Limited | 52876 - Singapore
This job post is more than 31 days old and may no longer be valid.

Millennium & Copthorne International Limited


Job Description

The Director of Operations is a key member of our leadership team, responsible for overseeing the smooth and efficient day-to-day operations of the entire hotel. You will ensure exceptional guest service, manage departmental budgets and staff, and implement strategies to maximize guest satisfaction and profitability. Handle any other general tasks and special projects assigned.

Responsibilities
  • Lead and supervise department heads across all areas of the hotel, including housekeeping, front office, food and beverage, maintenance, and engineering.
  • Develop, implement, and monitor operational systems and processes to ensure efficient and timely completion of tasks.
  • Work closely with department heads to set departmental goals, budgets, and performance metrics.
  • Analyze data and reports to identify areas for improvement and implement cost-saving initiatives.
  • Ensure adherence to brand standards, safety protocols, and guest service excellence.
  • Oversee staff recruitment, training, and development to create a highly motivated and engaged team.
  • Maintain positive relationships with vendors and suppliers to secure the best possible rates and services.
  • Conduct regular inspections to ensure the hotel's facilities and equipment are well-maintained and meet safety standards.
  • Respond to guest inquiries and complaints promptly and professionally, working to resolve issues and ensure guest satisfaction.
  • Stay abreast of industry trends and best practices, implementing innovative strategies to improve hotel operations.
  • Prepare reports for senior management on the hotel's performance and identify areas for improvement.
Job Specification
  • Bachelor's degree in hospitality management or Business Administration.
  • Minimum 10 years of experience in hotel operations management, with a proven track record of success.
  • Strong understanding of all departments within a hotel operation.
  • Excellent leadership, communication, and interpersonal skills.
  • Proven ability to develop and motivate a team environment.
  • Data-driven approach to problem-solving and decision-making.
  • Excellent analytical and financial skills.
  • Strong commitment to guest satisfaction and service excellence.
Seniority Level

Director

Employment Type

Full-time

Job Function

Management, Strategy/Planning, and Customer Service

Industries

Hospitality

#J-18808-Ljbffr

Villa Residences Manager25062687

12-Apr-2025
W Bali - Seminyak | 52772 - Seminyak, Bali
This job post is more than 31 days old and may no longer be valid.

W Bali - Seminyak


Job Description

JOB SUMMARY

Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Leading Guest Services Teams 

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Serves as a role model to demonstrate appropriate behaviors.

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

• Celebrates successes and publicly recognizes the contributions of team members.

• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

Maintaining Guest Services and Front Desk Goals

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.

• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.

• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.

• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.

Ensuring Exceptional Customer Service 

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Serves as a leader in displaying outstanding hospitality skills.

• Sets a positive example for guest relations.

• Responds to and handles guest problems and complaints.

• Empowers employees to provide excellent customer service.

• Observes service behaviors of employees and provides feedback to individuals.

• Strives to improve service performance.

• Provides immediate assistance to guests as requested.

• Ensures employees understand customer service expectations and parameters.

• Participates in the development and implementation of corrective action plans to improve guest satisfaction.

Implementing Projects and Policies

• Implements the customer recognition/service program, communicating and ensuring the process.

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.

• Manages payroll administration.

Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

• Participates in employee progressive discipline procedures.

• Uses all available on the job training tools for employees.

• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.

• Supervises on-going training initiatives and conducts training when appropriate.

• Participates in the employee performance appraisal process, providing feedback as needed.

Additional Responsibilities 

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluating results to choose the best solution and solve problems.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Maintains high visibility in public areas during peak times.

• Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.

• Performs Front Desk duties in high demand times.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Assistant Hospitality Manager

11-Apr-2025
Audemars Piguet (Hong Kong) Limited | 52721 - Central and Western District
This job post is more than 31 days old and may no longer be valid.

Audemars Piguet (Hong Kong) Limited


Job Description

MISSION

This position will be responsible to oversee and drive the successful implementation of the brand’s client experience strategy. Supporting the Boutique / AP House Management and be the bridge between Brand / Retail team and front-line staff, he/she will play a key role in driving the understanding of client preferences and manage client engagement action plans at AP Houses in Hong Kong.

The position will plan and execute client engagement opportunities to develop long term client relationships, measure and ensure delivery of quality client experience in AP House Hong Kong and maintain strong relationships with strategic partners to ensure premium treatment to clients. He or she will also play a crucial role in driving and uplifting the customer centricity mindset of the team.

RESPONSIBILITIES:


Client Experience Management

  • Develop customer experience and reinforce brand messages in line with the company’s values

  • Work closely with retail team to improve customer experience to create loyalty to the brand and to generate sustainable business growth

  • Follow-up Mystery Shopping and set up necessary action plans with regards to hospitality and customer experience

  • Meet and engage with clients to understand their needs, preferences and expectations

  • Benchmark the competition in terms of client experience

  • Act as a lifestyle specialist of the company, be the main contact for luxury dining and entertainment establishments, maintain strong relationships with partners in Hong Kong

  • Coach the team to instil hospitality and customer-centric mindset, as an effort to continuously elevate overall customer experience at AP House Macau

  • Monitor and reinforce professional grooming of the team


Training

  • Work closely with Human Resources and Training Manager to define training training programs for the team’s competence in hospitality (e.g. F&B, dining etiquette, luxury lifestyle etc)


Brand Activations

  • Be the main contact point for Brand, CRM and Retail departments to assist in brand activation events and activities

  • Welcome and follow up local and international VIP clients in events

Assistant Manager - Materials

11-Apr-2025
Grand Hyatt Singapore | 52760 - Orchard, Central Region
This job post is more than 31 days old and may no longer be valid.

Grand Hyatt Singapore


Job Description

Description:

As Assistant Manager – Materials, you will play a crucial role in ensuring the smooth operation of our procurement processes in accordance with company policies and industry standards. Collaborating closely with the Materials Manager, you will be instrumental in sourcing, negotiating, and selecting suppliers while upholding the highest standards of quality and service. Your responsibilities will encompass a range of purchasing functions, contributing to the overall efficiency and effectiveness of our materials management system.

Key Responsibilities:

  • Negotiate with suppliers to secure the best purchase packages in terms of quality, price, terms, deliveries, and services, under the approval of the Materials Manager.

  • Continuously evaluate pricing, payment terms, lead times, and service levels to optimize procurement processes.

  • Coordinate deliveries from local and overseas suppliers to ensure timely receipt of all items.

  • Verify supplier invoices against purchase orders and maintain accurate documentation.

  • Evaluate vendor performance to ensure compliance with standards and expectations.

  • Update and maintain the master price list and manage item records in the procurement system.

  • Manage documentation control, including Supplier SFA License, ISO Certificate, and other relevant certificates.

  • Assist in ad-hoc assignments related to purchasing functions as directed by management.

Pre-Requisites:

  • Diploma or university degree in Finance, Hospitality, or related field.

  • Minimum 2 years of purchasing experience in F&B or hospitality industry.

  • Strong understanding of purchasing principles and applications.

  • Excellent negotiation, communication, and interpersonal skills.

  • Ability to work independently, prioritize tasks, and meet deadlines.

  • Singaporean citizenship or Permanent Resident status is required.

Hotel General Manager

11-Apr-2025
Destination Group | 52716 - Phuket
This job post is more than 31 days old and may no longer be valid.

Destination Group


Job Description

Job Title: Hotel General Manager

Location: Thailand

Company: Destination Hospitality

Position Overview: We are seeking an experienced and dynamic Hotel General Manager to lead our team in Phuket. The ideal candidate will have a proven track record in hotel management, exceptional leadership skills, and a passion for delivering outstanding guest experiences.​

Key Responsibilities:

  • Oversee all aspects of hotel operations, ensuring exceptional guest satisfaction and service quality.​

  • Develop and implement strategic plans to achieve revenue and profitability targets.​

  • Foster a positive and collaborative work environment, mentoring and developing team members.​

  • Manage budgets, forecasts, and financial performance, ensuring efficient use of resources.​

  • Ensure compliance with health and safety regulations, maintaining the highest standards of quality and service.

  • Build and maintain relationships with key stakeholders, including guests, suppliers, and the local community.​

  • Analyze market trends, guest feedback, and competitor activity to adjust strategies and maintain a competitive advantage.

Qualifications:

  • Bachelor’s degree in Hospitality Management, Business Administration, or a related field.​

  • Minimum of 10 years of experience in hotel management, with at least 5 years in a senior leadership role.​

  • Strong financial and analytical skills with experience in budgeting, forecasting, and managing P&L performance.​

  • Exceptional leadership skills with the ability to inspire, guide, and develop a diverse team.​

  • Proven ability to deliver results in a fast-paced, high-energy environment, with an emphasis on operational excellence and guest experience.

  • Strong communication skills, both written and verbal, with fluency in English. Knowledge of Thai is an advantage.

  • Experience working with international hotel brands or luxury properties is preferred.​

Why Join Us?

  • Competitive salary and comprehensive benefits package.​

  • Work permit and visa assistance.​

  • Relocation package, including staff meals and accommodation.​

  • Opportunities for professional growth and career advancement with a global hospitality brand.​

  • Be part of a forward-thinking, innovative brand that focuses on exceptional guest experiences.​

  • Work in a vibrant, creative, and collaborative environment with a focus on delivering cutting-edge hospitality.​

General Manager (Quezon City)

11-Apr-2025
Dempsey Resource Management Inc. | 52697 - Quezon City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Dempsey Resource Management Inc.


Job Description

Requirements and skills
Proven experience as a General Manager or similar executive role
Experience in planning and budgeting
Knowledge of business process and functions (finance, HR, procurement, operations etc.)
Strong analytical ability
Excellent communication skills
Outstanding organizational and leadership skills
Problem-solving aptitude
BSc/BA in Business or relevant field; MSc/MA is a plus

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