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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

SPADE RECRUITMENT PTE. LTD.

Job Description

Job Scope

• Drive Revenue and manage costs: Own and manage the restaurant’s profit and loss performance. Drive revenue growth, cost control, and profitability through effective budgeting, marketing, forecasting, and expense management.
• Operational Leadership: Oversee all aspects of daily restaurant operations. Ensure seamless coordination and execution across departments.
• Team Leadership & Culture: Lead by example and foster a positive, performance-driven culture. Recruit, train, coach, and retain a high-performing team.
• Strategic Planning: Develop and implement short- and long-term business strategies aligned with brand goals and present periodically to senior management. Be able to identify market trends, customer insights, and competitive benchmarks to inform decision-making and innovation.
• Guest Experience Excellence: Actively engage with guests to gather feedback. Be the main point of contact for all customer complaints.
• Branding: Work with external marketing agents on marketing campaigns - be responsible for the effectiveness of the campaign.
• Compliance: Be up to date with F&B regulations & guidelines and be able to supervise & guide colleagues on food safety measures.
• Inventory & Supply Chain Oversight: Oversee procurement, inventory management, and supplier relationships to ensure optimal stock levels, quality, and cost efficiency.
• Crisis & Risk Management: Anticipate and address operational challenges proactively. Lead crisis response planning and ensure business continuity in high-pressure situations.
• Performance Reporting: Monitor and analyze key performance indicators (KPIs), producing actionable reports for stakeholders. Use data to drive continuous improvement in operations and guest satisfaction.

Additional Information:

• At least 10 years experience required at a general management level in F&B industry with experience in brand management (e.g. social media management)
• Physically & mentally demanding
• Fast paced environment
• High working hours due to business demand
• Strong leadership, communication, creativity, and problem-solving skills are essential

EA Reg Number: R24123162

EA License Number: 24C2311

Pasona Singapore Pte. Ltd.

Job Description

Location: Central

Position: General Manager (Japanese Speaking) (Job ID: 19626) - CK

Job Description

• Oversee the overall operations of the venue, including managing both front-of-house and back-of-house operations.

• Ensure excellent guest experiences by maintaining high standards in service, food quality, and ambiance.

• Manage and lead a team, including hiring, training, and supervising staff across all departments.

• Collaborate closely with the leadership team to achieve revenue and operational targets.

• Handle budgeting, inventory management, and financial reporting.

• Maintain relationships with suppliers, particularly for the exclusive whisky offerings.

• Coordinate the renovation process and manage the opening phase of the restaurant/bar.

• Work with the management to expand the venue’s brand, ensuring consistency and quality across all operations.

• Work closely with the Executive Chef and Bar Manager to ensure seamless service between kitchen and bar teams.

Job Requirement

• At least 5+ years of experience in F&B management, ideally in high-end dining or bar establishments.

• Proficiency in Japanese is essential to convey the existence and experience of whisky to important Japanese speaking clients.

• Strong leadership and people management skills, with a proven ability to develop and inspire teams.

• Experience in managing large-scale operations with a focus on both quality service and profitability.

• Familiarity with whisky offerings and spirits would be advantageous.

• Excellent communication skills and the ability to collaborate effectively with international team

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Koh Siew Xing

EA Registration No: R22104418

Pasona Singapore Pte. Ltd.

EA License No:90C4069

Pasona Singapore Pte. Ltd.

Job Description

• Basic Salary + Daily Meal Allowance + VB

• Nearest MRT: Tanjong Pagar

• 44 hours work week (Shift work)
  

Job Summary:

Seeking an experienced and dynamic General Manager (GM) to lead the operations of a high-end dining and bar establishment. The venue will have a total of 200+ seats, consisting of a large dining space, a collaborative bar area, and small private rooms for unique whisky experiences

Job Description

• Oversee the overall operations of the venue, including managing both front-of-house and back-of-house operations.

• Ensure excellent guest experiences by maintaining high standards in service, food quality, and ambiance.

• Manage and lead a team, including hiring, training, and supervising staff across all departments.

• Collaborate closely with the leadership team to achieve revenue and operational targets.

• Handle budgeting, inventory management, and financial reporting.

• Maintain relationships with suppliers, particularly for the exclusive whisky offerings.

• Coordinate the renovation process and manage the opening phase of the restaurant/bar.

• Work with the management to expand the venue’s brand, ensuring consistency and quality across all operations.

• Work closely with the Executive Chef and Bar Manager to ensure seamless service between kitchen and bar teams.

Job Requirement

• At least 5+ years of experience in F&B management, ideally in high-end dining or bar establishments.

• Proficiency in Japanese is essential to convey the existence and experience of whisky to important Japanese speaking clients.

• Strong leadership and people management skills, with a proven ability to develop and inspire teams.

• Experience in managing large-scale operations with a focus on both quality service and profitability.

• Familiarity with whisky offerings and spirits would be advantageous.

• Excellent communication skills and the ability to collaborate effectively with international team

• Able to commit to commit Weekends and Public Holidays
  
  

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Khoo Tiffany
EA Registration No: R22107626
Pasona Singapore Pte. Ltd.
EA License No: 90C4069

Resorts World at Sentosa Pte Ltd

Job Description

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.

Primary Responsibilities

• Responsible for all operational components of the hotels and ensure the smooth-running of day-to-day operations
• Drive productivity and efficiency through effective training and follow-up. Embark on suitable hotel innovation projects to enhance guest experience and improve operational efficiencies
• Develop SOPs to align operational strategies with corporate guidelines
• Maintain high standards of service to maximize guest satisfaction. Review all guest feedback and address issues promptly in a professional manner. Contribute action plans to close service gaps revealed by mystery shops
• Keep track of guest surveys and drive consistency in guest satisfaction scores to align with targets. Gather insights from data analytics to improve service performance and other areas of concern
• Conduct performance reviews and establish plans for reward, recognition, and discipline in collaboration with HR
• Ensure maintenance plans and safety measures are operational and up to date to minimize risks
• Keep abreast of Resorts World Sentosa's (RWS) Hotels online presence and implement initiatives to engage with guests
• Be aware of the latest hotel trends and make recommendations to maximize profit. Collaborate with all stakeholders to maximize room occupancy and revenue. Be aware of room packages and segment demands to manage room controls
• Understand pricing strategies and keep up to-date with competitor pricing and packages
• Analyze room sales performance, guest segmentation and channels of distribution for insights to enhance monthly financial performance and manage forecasts
• Prepare and manage the capital and operating budgets with proper resource management, including hiring and placements. Responsible for the achievement of financial targets for the hotels
• Be an excellent mentor and role model. Identify talent, help team members to develop skillsets and encourage continuous learning. Build a positive work environment to keep motivation levels high

Requirements

• Bachelor's degree in Hotel Management or related field
• Minimum 5 years' experience in a similar capacity in an integrated resort or established Hotel with more than 500 guest rooms
• Excellent track record in leading large hotel teams encompassing front office, call center, housekeeping, guest services, concierge, and transportation
• Possess strong leadership qualities, and able to motivate a team with diverse backgrounds. Strong communicator with excellent management skills
• A team player with strong business acumen and solutions-oriented, good presentation skills, creative, resourceful and results driven
• Proficient with Microsoft Office tools
• Adaptable to a fast-paced and dynamic work environment

Millennium & Copthorne International Limited

Job Description

The Director of Operations is a key member of our leadership team, responsible for overseeing the smooth and efficient day-to-day operations of the entire hotel. You will ensure exceptional guest service, manage departmental budgets and staff, and implement strategies to maximize guest satisfaction and profitability. Handle any other general tasks and special projects assigned.

• Lead and supervise department heads across all areas of the hotel, including housekeeping, front office, food and beverage, maintenance, and engineering.
• Develop, implement, and monitor operational systems and processes to ensure efficient and timely completion of tasks.
• Work closely with department heads to set departmental goals, budgets, and performance metrics.
• Analyze data and reports to identify areas for improvement and implement cost-saving initiatives.
• Ensure adherence to brand standards, safety protocols, and guest service excellence.
• Oversee staff recruitment, training, and development to create a highly motivated and engaged team.
• Maintain positive relationships with vendors and suppliers to secure the best possible rates and services.
• Conduct regular inspections to ensure the hotel's facilities and equipment are well-maintained and meet safety standards.
• Respond to guest inquiries and complaints promptly and professionally, working to resolve issues and ensure guest satisfaction.
• Stay abreast of industry trends and best practices, implementing innovative strategies to improve hotel operations.
• Prepare reports for senior management on the hotel's performance and identify areas for improvement.

• Bachelor's degree in hospitality management or Business Administration.
• Minimum 10 years of experience in hotel operations management, with a proven track record of success.
• Strong understanding of all departments within a hotel operation.
• Excellent leadership, communication, and interpersonal skills.
• Proven ability to develop and motivate a team environment.
• Data-driven approach to problem-solving and decision-making.
• Excellent analytical and financial skills.
• Strong commitment to guest satisfaction and service excellence.

Director

Full-time

Management, Strategy/Planning, and Customer Service

Hospitality

This is an IT support group

Job Description

The General Manager is responsible for overseeing all aspects of the business, ensuring efficient operations, managing teams, and driving growth through strategic sales leadership. This role involves overseeing multiple departments, developing and executing sales strategies, and ensuring that revenue targets are met.

Key Responsibilities:

Strategic Leadership:

• Develop and implement long-term strategies for business growth and revenue generation.
• Lead and inspire cross-functional teams to drive operational excellence and achieve organizational goals.
• Identify new market opportunities and diversify business offerings. Oversee key decision-making processes and ensure alignment with corporate visions.

Sales & Revenue Growth:

• Drive the sales team to achieve revenue targets and KPIs.
• Develop, implement, and manage sales plans and programs to enhance profitability and market penetration.
• Establish and maintain strong relationships with key clients, stakeholders, and partners.
• Monitor and analyze market trends to adjust strategies and tactics.

Team Management & Development:

• Recruit, mentor, and manage sales managers, teams, and operational staff.
• Provide ongoing training and professional development to team members.
• Foster a culture of high performance and teamwork across departments.
• Conduct performance reviews, set goals, and ensure accountability.

Operations & Financial Oversight:

• Manage the day-to-day operations, ensuring efficiency and profitability.
• Monitor budgetary performance and provide financial reporting to the executive team.
• Control operational costs and optimize resource allocation.
• Ensure the company’s compliance with relevant regulations and industry standards.

Client Relationship & Customer Success:

• Develop and nurture relationships with key clients and partners.
• Ensure a high level of customer satisfaction and service excellence.
• Address any concerns or issues raised by clients promptly and effectively.

Market Analysis & Reporting:

• Conduct competitive market analysis to assess industry trends and adjust strategies.
• Report on sales performance, operational efficiency, and other relevant KPIs to senior leadership.
• Provide actionable insights to the executive team for continuous business improvement.

Requirements:

Education & Experience:

• Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.
• Minimum of 7-10 years of experience in a leadership or management role, ideally in sales or business operations.
• Proven experience in driving revenue growth, managing sales teams, and achieving business objectives.
• Industry-specific experience (e.g., technology, retail, manufacturing) is a plus.

Skills & Competencies:

• Strong leadership skills with the ability to motivate and guide teams towards achieving business goals.
• Expertise in developing and implementing successful sales strategies, managing large sales teams, and securing major accounts.
• Excellent verbal and written communication skills to interact with clients, stakeholders, and team members.
• Strong analytical and problem-solving abilities to assess business performance and market conditions.
• Excellent negotiation and decision-making skills in complex business situations.
• Strong understanding of financial reports, budgets, and P&L management.
• Ability to handle multiple projects simultaneously, prioritize tasks, and ensure deadlines are met.

Attributes:

• Proactive, goal-oriented, and results-driven.
• Strong interpersonal skills with a focus on relationship-building and client management.
• High level of integrity and professionalism.
• Ability to thrive in a fast-paced, high-pressure environment.

Compensation:

• Competitive salary based on experience.
• Benefits package including healthcare, retirement plan, and medical.

WORLD WIDE IMMIGRATION SERVICE LLP

Job Description

Call & WhatsApp to Ms.Neha-9870170629

• Oversee routine operations, including front desk, housekeeping, managing staff, ensuring guest satisfaction and maintaining the physical facilities.
• Train staff members, including front desk clerks, housekeepers, food & beverage team, maintenance workers and administrative staff.
• Address guest complaints and concerns, monitor guest feedback and implement changes to improve customer satisfaction.
• Plan and implement capital improvements to the hotel, such as renovations, upgrades or expansions.
• Manage inventory to meet financial goals and provide leadership to hotel staff members when required.
• Create a memorable customer experience by delivering on guest expectations while exceeding them.

Note:

• Few vacancies are available for those seeking jobs abroad.

INK FOR LESS PRO SERVICES INC

Job Description

As Hotel Manager of Hanan Tagaytay, you will be responsible for overseeing the day-to-day operations, ensuring the highest standards of guest service.

RESPONSIBILITIES

• Manage and coordinate the activities of various departments such as front desk, housekeeping, food & beverage, and facilities to ensure seamless operations.

• Develop and implement operational policies, procedures, and systems to optimize efficiency and productivity.

• Monitor budgets, analyses financial data, and make data-driven decisions to improve profitability.

• Liaise with Corporate Office Managers and Operations Head to identify and resolve issues, and implement continuous improvement initiatives.

• Ensure compliance with all relevant laws, regulations, and health and safety standards.

• Foster a positive, guest-centric culture, and lead by example.

QUALIFICATION

• Minimum 3 years of experience in a similar operations management role within the hospitality industry.

• Strong problem-solving and decision-making skills with the ability to think strategically.

• Excellent communication and interpersonal skills to effectively manage a diverse team.

• Proficient in budget management, financial analysis, and data-driven decision making.

• Thorough understanding of hospitality operations, including guest service, housekeeping, food & beverage, and facilities management.

• Ability to work well under pressure and multitask effectively.

• Degree in Hospitality Management or a related field preferred.

ONE PREMIER LEISURE AND LIFESTYLE RESORT,OPC

Job Description

Responsibilities
Staff management: Hire, train, and schedule staff, and conduct performance evaluations
Customer service: Address guest inquiries and complaints, and accommodate special requests
Marketing: Create marketing strategies to promote the resort and keep it full
Event planning: Arrange catering, technical equipment, and invoices for events
Budget management: Maintain the resort's budget and pay bills
Quality control: Ensure that the resort meets quality standards
Maintenance: Arrange contractors to work on repairs
Supplies: Order supplies for the resort
Guest services: Oversee guest services, including housekeeping, food and beverage, and attractions

Rat Pack LC Limited

Job Description

We’re now looking for a dynamic Assistant Manager to join Pici Causeway Bay, our pasta hideaway in HK’s busiest retail and commercial district.

As an Assistant Manager, you will support the Restaurant Manager in running a top quality, high volume venue. You will ensure that the team is well trained, motivated, and consistently delivers a friendly, approachable, caring and informed service experience to our guests. You will be identifiable as a manager whilst on the floor, greeting guests and dealing with any issues that may arise.

The ideal candidate is passionate about hospitality, will have at least one year's experience as an assistant manager in a highly regarded restaurant, and be a hands-on, floor-based manager who enjoys being guest-facing.

Duties & Responsibilities

• Ensure smooth implementation and execution of the restaurant operations
• Provide training to the team to deliver the highest quality of service and sustain brand image
• Implement marketing activities to drive sales and revenue for the restaurant
• Control stocks for daily use in the restaurant to ensure service requirements are met
• Supervise and coordinate the prompt, high-standard, efficient, and courteous serving of food and beverages in the restaurant
• Manage and store vendors’ contracts and invoices
• Provide support to the Restaurant Manager in coordinating a variety of activities such as hiring and training, arranging schedules and guest requirements
• Arrange for new employees’ proper onboarding (scheduling training and ordering uniforms)
• Monitor compliance with safety and hygiene regulations
• Gather guests’ feedback, respond accordingly, and resolve guest complaints

Requirements

• 3+ years experience in hospitality industry
• Strong management skill with a positive mindset and friendly image
• Understanding in MS Office
• A team player who is reliable and dependable
• Enthusiastic when serving guests
• Excellent communication, interpersonal and leadership skills
• Self-organised and details-oriented with a strong sense of responsibility
• Good business sense and operational, administrative and social skills
• Passion, determination and commitment for success in the F&B industry
• Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity

Benefits

• 50% discount at all our restaurants
• Guaranteed monthly incentive bonus – the teams make our venues successful and are rewarded in line with its performance!
• Cash and credit card tips
• Medical insurance
• Birthday gift certificate
• Referral bonus

Discover more about your next adventure: https://pici.hk/our-philosophy/

Hong Kong Chinese Orchestra Ltd

Job Description

Please click "View or apply for job" to view the job description.

BSM Ship Management

Job Description

ONE PREMIER LEISURE AND LIFESTYLE RESORT,OPC

Job Description

Responsibilities
Staff management: Hire, train, and schedule staff, and conduct performance evaluations
Customer service: Address guest inquiries and complaints, and accommodate special requests
Marketing: Create marketing strategies to promote the resort and keep it full
Event planning: Arrange catering, technical equipment, and invoices for events
Budget management: Maintain the resort's budget and pay bills
Quality control: Ensure that the resort meets quality standards
Maintenance: Arrange contractors to work on repairs
Supplies: Order supplies for the resort
Guest services: Oversee guest services, including housekeeping, food and beverage, and attractions

Aleph Talent Solutions

Job Description

The Hotel General Manager (GM) will be responsible for overseeing the overall operations of a 389-key hotel. This includes managing the day-to-day activities, ensuring exceptional guest experiences, maintaining operational efficiency, driving revenue growth, and leading a team of department heads and staff.

The GM will play a crucial role in maintaining high standards of service, safety, and hospitality while maximizing profitability. Key Responsibilities: Leadership & Staff Management: Lead and manage all departments including front office, housekeeping, food and beverage, sales, marketing, finance, and maintenance. Foster a positive and professional work environment that encourages staff engagement, development, and retention.

Conduct regular performance evaluations, provide coaching, and ensure staff training and development. Oversee recruitment and staffing to maintain an efficient and motivated workforce. Operations Management: Monitor daily hotel operations to ensure a smooth and effective flow of activities.

Ensure compliance with all operational standards, health, safety, and legal requirements. Oversee quality control to ensure rooms, services, and facilities meet or exceed guest expectations. Handle guest complaints or concerns in a timely and professional manner.

Financial Management: Develop and manage the hotels budget, ensuring profitability and cost control. Analyze financial statements and reports to identify opportunities for cost reduction and revenue enhancement. Develop and implement strategies to increase occupancy, average daily rate (ADR), and revenue per available room (RevPAR).

Oversee purchasing, inventory management, and vendor relationships to optimize spending. Revenue & Marketing: Collaborate with the sales and marketing teams to drive room sales, events, and banquet services. Monitor market trends and competitors to adjust pricing strategies and promotions.

Ensure effective implementation of revenue management strategies. Establish and maintain relationships with key clients, including corporate accounts and travel partners. Guest Service & Quality Assurance: Ensure the highest level of guest satisfaction by maintaining excellent service standards and anticipating guest needs.

Regularly monitor guest feedback, address concerns, and make improvements to enhance the guest experience. Implement programs to encourage guest loyalty and repeat business. Strategic Planning & Development: Set long-term goals for hotel performance and implement strategic plans to achieve those goals.

Evaluate and recommend upgrades or improvements to hotel facilities and services. Stay current on industry trends, technology, and customer preferences to stay competitive in the market. Qualifications: Proven experience as a Hotel

General Manager (or in a similar senior role) with a hotel of comparable size (preferably 300+ rooms). Strong leadership skills with the ability to motivate, inspire, and develop teams. Excellent financial acumen, including budgeting, forecasting, and cost control.

Exceptional customer service and problem-solving skills. Strong communication and interpersonal skills. In-depth knowledge of hotel management software, property management systems (PMS), and revenue management tools.

Ability to handle multiple tasks and work under pressure. Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred). #J-18808-Ljbffr

The Hongkong and Shanghai Hotels Limited

Job Description

The Hongkong and Shanghai Hotels (owner and operator of The Peninsula Hotels, The Repulse Bay, and many high-profile assets globally) is looking to appoint an Executive Assistant Manager at The Hong Kong Club. This role will play a significant leadership role in ensuring constant F&B operational improvement, member satisfaction, staff development, and profitability.

The Hong Kong Club is a prestigious private members’ club established in 1846, managed by The Peninsula Clubs and Consultancy Services, a division of The Hongkong and Shanghai Hotels.

• Work for a prestigious, globally renowned hospitality and luxury property group

• Exceptional market leading benefits 

Key Accountabilities

• Oversee the F&B operations of the club, ensuring exceptional guest and member experiences from arrival to departure by continuously improving operational standards.

• Provide leadership, direction, regular training, and proper onboarding to the F&B team to deliver quality service that exceeds members’ expectations and achieves set commercial results.

• Ensure consistent adherence to standard operating procedures across all outlets while identifying opportunities for quality and process improvement.

• Support the General Manager in strategic planning, including but not limited to internal control, market trend analysis, event design and promotion, seasonal initiatives, budget forecasting, and cost control.

• Undertake any other duties as assigned by the General Manager and act as deputy during the General Manager's absence.

General Requirements

• Diploma or degree holder in Food & Beverage, Hospitality Management, or Catering Management related disciplines.

• Minimum 5 years of experience in a managerial role in the F&B industry. Prior experience working in upscale hotels, awarded fine dining restaurants, or luxury private clubs is highly desirable.

• Strong sense of market trends and commercial acumen.

• Exceptional communication, interpersonal, people management, and leadership skills.

• Service and people-oriented, with the ability to create exceptional and memorable experiences for guests and members.

• Excellent command of English.

We are delighted to receive your CV for further consideration. This position is open to senior candidates (local and international) who are willing to reside in Hong Kong.

Mandarin Oriental, Singapore

Job Description

Chief Concierge 

Mandarin Oriental, Singapore is looking for a Chief Concierge/Concierge Manager to join our Concierge team.  

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.  

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. 

Mandarin Oriental, Singapore is a sanctuary of luxury and sophistication overlooking the iconic Marina Bay.   

About the job 

Based at the Mandarin Oriental, Singapore within the Concierge Department, the Chief Concierge/Concierge Manager is responsible for the effective and efficient operation of Concierge which includes Porter and Transportation in accordance with the objectives, performance and quality standards established by the hotel. To plan, organize, and motivate all colleagues to excel in delivering Legendary Quality Experience to all guests. The Concierge/Concierge Manager reports to the Director of Rooms. 

As Chief Concierge/Concierge Manager, you will be responsible for the following duties:  

• Ensure that Legendary Quality Experience, policies, mission, vision and objectives are followed through 

• Responsible for the efficiency of Concierge Team which includes Porter and Transportation Services 

• Handles guests queries/complaints related to Rooms in a prompt and efficient manner, informing the Hotel Duty Manager when necessary 

• Establish and maintain operation standards.  Initiates new procedures to increase efficiency, productivity and maximum guest comfort and satisfaction 

• Ensure effective manning at all times to maximize productivity and business demands 

• Perform all aspects of personnel and training functions, including hiring, performance appraisals, counselling, coaching, disciplinary action, monitor performance, etc 

• Ensure and maintain a very high standard of personal hygiene, behavior and grooming standards of all colleagues 

• Mainly responsible in upholding LQE and CQE standards within the Concierge Department  

• Responsible for departmental requisitions 

• Plan and administer the duty roster on a weekly basis. Ensuring that casual cost is within budget 

• Knowledge of hotel’s emergency procedure or BCP (Business Continuity Plan) 

• Knowledge of the names and designations of key personnel within the MOHG 

• Interview potential candidates for vacancies in Concierge department and recommend accordingly 

• Appraise colleagues annually within the Section and recommend confirmation/promotions 

• To undertake and promptly discharge any other assignments which may not be specifically mentioned above and may be given from time to time by the Management 

• Maintain complete and readily accessible files and records necessary for effective operations and future references including FLHSS 

• Participate and be actively involved in Les Clefs d’Or activities to ensure good connections and network of information are maintained and enhance 

As Chief Concierge/Concierge Manager, we expect from you:  

• Bachelor Degree or Higher National Diploma equivalent in Hospitality/Hotel/Business Management is an advantage 

• Minimum 5 year of experience working in a 5-star hotel environment 

• A minimum of 3 years of Concierge experience in a luxury hotel 

• Strong command of MS Office products, GoConcierge, and Hotsos 

• Must be member of Clefs d’Or 

Our commitment to you  

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.  

• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. 

• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. 

• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. 

We’re Fans. Are you? 

DoubleDragon Properties Corp.

Job Description

Hotel Manager (Hotel101-Davao)

Qualifications

• Graduate of Hotel and Restaurant Management or any related course
• Must have atleast 1-2 years of experience at the same role in the same environment or any relevant experience
• MS Office, OPERA System and other relevant software/applications
• Excellent communication, interpersonal skills
• Strong Leadership and Team Building Skills
• Business Intelligence and Analytical Thinking
• Operational Knowledge
• Financial Skills

Duties and Responsibilities

• Oversees the overall operations of the hotel and provides effective leadership to hotel members
• Holds regular briefings and meetings, works closely with all department heads
• Handles complaints and oversees service recovery procedures
• Ensure full compliance to hotel operating controls, SOPs, policies, procedures, and service standards
• Leads all key property issues including capital projects, customer service, and refurbishment
• Strong understanding of P&L statements and the reacts with impactful strategies
• Responsible for the preparation, presentation, and subsequent achievement of the hotel's annual Operating, Capital, and Sales & Marketing Budgets
• Manages profitability of the hotel; ensures revenue and guest satisfaction targets are met and exceeded
• Delivers hotel budget goals and set other short- and long- term strategic goals for the property
• Ensures monthly financial outlooks for Rooms, Food & Beverage, and Admin & General are on target and accurate
• Prepares a monthly financial reporting for the Group's General Manager, Owners, and other stake holders
• Draws up plans and budget (revenues, costs, etc.) for the Group's General Manager and Owners
• Helps in the procurement of operating supplies and equipment
• Manages and develops career progression and development for the team
• Responds to audits and ensures continuous improvement is achieved
• Handles Corporate clients and takes part in new client acquisition along with the sales team, whenever required

Oak Drive Capital Inc.

Job Description

Overview:

The Hotel Manager is responsible for overseeing the entire operations of Canvas Boutique Hotel, ensuring high standards of service, guest satisfaction, operational efficiency, and profitability. This role requires strong leadership, attention to detail, and a passion for delivering exceptional hospitality experiences.

• Oversee daily hotel operations including front office, housekeeping, food & beverage, maintenance, and security.

• Ensure smooth coordination between departments to deliver seamless guest experiences.

• Maintain high standards of cleanliness, safety, and service throughout the property.

• Lead the team in delivering personalized, warm, and professional service to all guests.

• Handle guest concerns and feedback promptly and effectively.

• Monitor guest satisfaction metrics and implement improvements as needed.

• Manage budgets, control expenses, and drive revenue growth across all departments.

• Prepare financial reports and forecasts; monitor KPIs and hotel performance.

• Work closely with the accounting and sales teams to ensure financial targets are met.

• Coordinate with the sales and marketing team to drive occupancy and revenue.

• Support brand positioning, events, and promotional activities.

• Explore local partnerships to enhance the hotel’s visibility and appeal.

• Ensure the hotel complies with all local regulations, health and safety standards.

• Maintain licenses and certifications relevant to hotel operations.

• Implement SOPs and quality control systems across departments.

Qualifications:

• Bachelor’s degree in Hospitality Management, Business Administration, or related field.

• At least 5 years of managerial experience in hotel operations.

• Strong leadership, communication, and organizational skills.

• Proven ability to manage budgets, control costs, and improve service standards.

• Familiarity with local tourism trends in Palawan is a plus.

• Willing to relocate in Puerto Princesa, Palawan

Resorts World at Sentosa Pte Ltd

Job Description

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.

This role will be responsible for the Environmental Services Operations which include general cleaning, waste management, pest control, landscaping and other related environmental services.

• General Cleaning - common areas within the resort are well maintained in terms of cleanliness and general upkeep
• Waste Management - resort-wide disposal, recycling and all other sustainability initiatives are well managed and its benefits maximized
• Pest Control - effective routine inspections and treatment are carried out to ensure pest occurrences remain at minimal acceptable levels
• Landscape - resort-wide and offsite landscapes, irrigation and plant display are well managed in accordance with the policies, procedures and standards

Primary Responsibilities:

• Plan and manage the day-to-day operations pertaining to cleaning, waste management, and pest control
• Supervise a team and outsourced vendors in the effective performance of their contractual obligations and in accordance with established standards in guest services
• Conduct thorough inspection of works done by outsourced vendors to ensure delivery of quality service
• Ensure all company policies and procedures are adhered to by the team members and outsourced workers in line with the requirements of the government regulatory bodies
• Plan and implement both short and long term routine and adhoc schedules for general cleaning, waste management and pest control at designated area
• Maximization of productivity, ensuring outsourced vendor adhere to contract obligations. Review the technical specifications and conduct technical evaluations on cleaning, waste management and pest control contracts
• Prepare and disseminate reports such as Daily Reports, Monthly Reports, Incident Reports, Key Performance Indicator (KPI) Evaluations and other relevant reports
• Facilitate the planning, enrollment, conducting and updating of training records for the team
• Monitor departmental performance, review work processes and implement improvement effort to achieve KPI
• Manage department budget, optimizing resources within the approved budget

Requirements:

• Minimum Diploma in Housekeeping and Maintenance Operations or related field
• Minimum 3 years of managerial experience in a similar capacity in Facilities Management / Cleaning related industry
• Possess advance knowledge of housekeeping services, waste management or pest control
• Able to correspond and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
• Handle enquiries or feedback from team members, co-workers and vendors pertaining to Environmental Services Operations
• Possess strong leadership qualities and able to motivate a team with diverse backgrounds. Strong communicator with excellent management skills
• A team player with strong business acumen and solutions-oriented, creative, resourceful and results driven
• Adaptable to a fast-paced and dynamic work environment

Primer Group of Companies

Job Description

Represents the management in the important areas of Guest Relations, Customer Service & Overall Guests Satisfaction. Also handles Front Office tasks such as check-in, check-out, reservations, billings, guest concerns, guest request and VIP.

Duties and Responsibilities:

• Oversees the smooth operations of Front Office, Housekeeping and the entire property.

• Handles check-in/check-out, reservations and guest’s payments.

• Handles guest complaints and other special requests of guests.

• Ensures DOT, IATF and other LGU requirements for safety protocols are being followed.

• Be fully aware of any ongoing promos and room rates of the hotel.

• Directs and coordinates any hotel emergencies such as fire, earthquake, bomb threat etc. in the absence of the Operations Manager.

• Implements hotel emergency policies and procedures.

• Keep track of day to day task by using checklist

• Custodian of lost and found items as well as keeping record for tracking and release of lost items found.

• Maintains a log book and records any unusual incidents and checks any matters that require follow up.

• Responsible for preparing accident reports, checks on complaints and VIP arrivals.

• Inspects property premises, associates, facilities and equipment, noting down irregularities and acting on it.

• Coordinates with Engineering Department faulty equipment and facilities.

• Implements good practices and sets an example to the team.

• Adept with Front Desk Operations such as reservation, cashiering procedures, reservation forecast, room status and availability.

• Checks and ensures all rooms particularly those assigned for VIPs are in order and with amenities before arrival of guests.

• Meets and assist VIPs upon arrival and bids them farewell upon departure.

• Conducts courtesy calls on guests to check on concerns and special requests.

• Ensures that all reports and room assignments are done properly.

• Ensures blocking of rooms for future arrivals.

• Be one of the responsible people looking after events and any hotel activities for guests or internal.

• Directs the Security Officer/Personnel whenever circumstances demand such action.

• Ensures that the lobby and entrance are kept clean at all times and the main entrance is free of obstruction and traffic congestion.

• Double checks all check-in details, occupied room rate standing charges and ensure that all are correct.

• Ensures the maintenance of sanitation, security and safety in guest rooms and associate’s work area.

• Performs other duties that may be assigned by superiors from time to time.

Qualifications:

• College graduate preferably in hotel management or business administration/management.

• Preferably with at least 2 years work experience in operations with any hotel or service oriented organization.

• Results oriented and able to effectively collaborate with diverse individuals/teams.

• Organized with strong time management.

• Displays initiative, commitment to professional values as well as integrity.

• Excellent interpersonal skills

Hotel Mandarine Regency

Job Description

Kermit Surf and Dive Camp, Inc.

Job Description

Ready to lead, inspire and drive growth?

Kermit Siargao is looking for a General Manager to oversee operations, lead our team and help shape the future of our organization. We're seeking for a leader who is not only adept in restaurant operations and financial management but also deeply attuned to the cultural elements that define the establishment's unique identity.

Below is a detailed character profile outlining the essential attributes for this pivotal role:

• Understanding of Italian Culinary Traditions

  Kermit Siargao has earned acclaim for serving some of the finest Italian dishes in the region. The General Manager must possess a deep appreciation and knowledge of Italian cuisine to maintain and enhance this reputation. Key competencies include culinary expertise and Quality Assurance.

• Embodiment of Filipino Hospitality

  Filipino culture is globally recognized for its exceptional hospitality, characterized by warmth, generosity, and a communal spirit.

• ⁠Leadership and Team Development

  As the operational leader, the General Manager is responsible for overseeing daily activities and ensuring seamless coordination between the front and back of the house.

• Financial Acumen and Strategic Planning

  Ensuring the restaurant's profitability and financial health is paramount. A General manager should be able to develop an effective Budget Management and Marketing analysis to stay attuned to industry trends.

• Cultural Sensitivity and Adaptability

  Operating in the Philippines with an Italian culinary focus requires a nuanced understanding of both cultures. The ideal candidate will blend traditions - creating a unique and appealing dining experience, and be adaptable - ensuring that both the menu and service resonate with local and international guests.

• Marketing and Community Outreach

  The General Manager should be able to build and maintain the restaurant's reputation which involves proactive engagement with the community and effective marketing strategies.

Qualifications:

1. Educational Background: A Graduate Degree in Hospitality Management, Business Administration or Related Field with foundational knowledge pertinent to restaurant operations and management

2. ⁠Professional Experience: With minimum 5 to 7 years experience in restaurant management, with 3 years as general manager or equivalent leadership role; Direct experience in establishments specializing in Italian cuisine is advantageous, ensuring an understanding of authentic Italian culinary practices and customer expectations

3. ⁠Financial Acumen: Proficient in budgeting, financial reporting, and cost control

4. Proven Leadership Abilities with Strong communication and interpersonal skills

5. ⁠Customer Service Excellence: With the ability to cultivate a customer-centric culture, ensuring exceptional dining experiences that reflect both Italian culinary traditions and Filipino hospitality.

6. Operational expertise: Familiarity with local health codes and safety regulations to ensure compliance and maintain high standards of cleanliness and food safety; Competence in using point-of-sale (POS) systems, reservation software, and other restaurant management tools to streamline operations.

7. With Marketing and Community Engagement

8. With Relevant Professional Certification/s

Marriott Executive Apartments Kuala Lumpur

Job Description

Nabulao Beach dive Resort

Job Description

Key Responsibilities:

• Oversee and manage all hotel operations, ensuring top-quality service and customer satisfaction.
• Develop sales and marketing strategies to attract groups, corporate clients, and individual customers.
• Coordinate and manage the organization of events, weddings, corporate meetings, and seasonal stays.
• Analyze performance data and prepare reports for strategic decision-making.
• Optimize operational processes while ensuring compliance with quality standards and regulations.

General Manager Duties and Responsibilities:

• Oversees the entire Manila Operation ensuring that the company is compliant to mandatory and statutory requirements.
• Create good relationship with government agencies.
• Review the process and create innovations for the improvement of the process.
• Ensure business continuity amidst challenges.
• Review Performance of each unit.
• Lead the team in a customer friendly environment.
• Take full profit & loss responsibility.
• Perform market research and complex analysis of possible opportunities.
• Provide suggestions for business growth.
• Suggest ideas for increasing revenue.
• Suggest improvements for employee engagement.
• Create, review and implement effective business plans.
• Attend meetings, trainings, seminars and conferences.
• Develop and implement growth strategies.
• Train low-level managers and staff.
• Create and manage budgets.
• Improve revenue.
• Hire employees.
• Evaluate performance and productivity.
• Analyze accounting and financial data.
• Generate reports and give presentations to stakeholders.

General Manager Qualifications and Requirements:

• Degree in business management or a master’s degree in business related courses.
• Previous working experience as a

General Manager for 2/3 years.

• Good knowledge of different business functions.
• Outstanding communication, interpersonal and leadership skills.
• Excellent presentation skills.
• A proven track record of successfully leading and motivating diverse teams.
• Multitasker and critical thinker with strong analytical skills.
• Excellent organizational and time management skills.

A passion for hospitality and a commitment to service excellence. If you are a visionary leader who can transform every experience into an unforgettable memory and are excited about working in a unique setting surrounded by nature and culture, we want to hear from you! Please submit your application and join our team. We look forward to receiving your application. #J-18808-Ljbffr

1880 Hong Kong Limited

Job Description

JOB SUMMARY: 

At 1880 Social, you will be working with our A Team to deliver great experiences for our guests. You will seek to deliver a warm, empathetic style of service, offering thoughtful menu recommendations and going the extra mile to assist Guests in getting the most from their F&B experience. Work closely with the Restaurant Manager to build and develop the restaurant team with empathy, encouragement and constructive support. 

RESPONSIBILITIES include but aren’t limited to: 

• Assist the Manager in overseeing day-to-day operations to deliver a high level of service for our guests consistently 

• Create unforgettable dining experiences for our guests in every part of our food & beverage service. 

• Work alongside the culinary team and Restaurant Manager to ensure service from reservation to departure meets 1880 Social level of excellence – from food and beverage quality to every Associate interaction. 

• Assist the Restaurant Manager in training the team on menu items, food & beverage recommendations, restaurant operating procedures 

• Conduct departmental briefings and meetings to maintain seamless communication with the team. 

• Manage staffing levels to meet operational needs. 

• Estimate operating equipment and consumption of supplies and manage purchases within budget. 

• Represent the restaurant team in the absence of the Manager 

• Empower staff to provide excellent member service within guidelines. 

• Handle staff question and concerns. 

• Handle guest problems and complaints, seeking assistance from Manager as necessary. 

• Monitor associates to ensure performance expectations are met. 

• Provide feedback to associates based on observation of service behaviors and strive to improve service performance. 

• Set a positive example for guest relations. 

• Participate in Department Meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. 

• Supervise on-going training initiatives. 

• Meet performance expectations in accordance with job description for each position. 

• Coach and counsel associates regarding performance on an on-going basis. 

• Carry out regular checks of all areas of restaurant to ensure cleanliness and tidiness at all times and the functionality of all facilities. 

• Welcome and acknowledge all guests according to standards. 

• Provide food and drink recommendations to guests. 

• Undertake a busy and fast-paced role with varied duties 

• Handle and resolve issues or complaints in a professional manner 

• Setup for events in full; Make necessary checks needed for specific events or functions when necessary. 

• Be a hands-on Assistant Manager and be present at all times in the restaurant, especially during busy periods. 

• Has a thorough knowledge and understanding on all items in the menu/ drink list and the ability to recommend Food and Beverage combinations and upsell alternatives. 

• Ensures that your team work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”. 

• Assists to liaise with the Kitchen and Bar team on daily operations and quality control if appropriate. 

• Handle administration duties include billing, daily report and duty assignments 

• Resolve personnel problems and evaluate staff performance 

• Prepares mis-en-place according to the requirement and operation needs. 

• Reports any difficulties or problem to Outlet Manager for solution or follow up actions. 

• Any other appropriate duties and responsibility as assigned by the Management. 

REQUIREMENTS: 

• 5 years or above and related experience including supervisory experience in Food & Beverage Operation 

• Strong leadership skills, mature, outgoing & guest oriented, good communication skills 

• With customer-service oriented mindset and able to deliver fantastic service in a high-profile venue 

• Great presentation and conversational skills. 

• Passionate about people and able to develop and grow with your team. 

• Proactive, enthusiastic, strong sense of responsibility and positive thinking 

• Passionate about hospitality 

• Flexible with schedule and shifts 

• Good communication skills, with Confidence with a passion for service 

• More experience will be considered as Manager

BENEFITS: 

• 5-Day work week 

• Staff Canteen 

• Employee Discount  

• Medical Insurance 

• Training Program 

• Flexi-benefits: Cash allowance to be used for dental, spectacles, gym membership, or health or wellness-related expenses.  

Marriott International

Job Description

Hilton

Job Description

Job Description - Director of Operations - Conrad Manila (HOT0BAJ1) Job Number: HOT0BAJ1 Work Locations: Conrad Manila Seaside Boulevard Pasay City Metro Manila PH 1000

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team

Members, and owners alike. A Director of Operations oversees and directs all aspects of the hotel operational departments which includes Front Office Operations, Food & Beverage / Kitchen, Housekeeping, Engineering, Security, Spa and Fitness Centre and other relevant operating departments. This role ensures that these departments are well run by focusing on maximizing revenues and profits, minimizing operating costs, implementing and following up on service standards and team members’ trainings.

He / she ensures the highest levels of customer satisfaction. What will I be doing?

As the Director of Operations, you will be responsible for performing the following tasks to the highest standards: Support the overall strategic management of the hotel by establishing effective working relationships with senior colleagues, in particular, the General Manager, Commercial Director, Director of Finance & Director of Human Resources. In-charge of Front Office, Housekeeping, Security, Engineering, Food and Beverage, Kitchen and Recreation as well as Food Safety.

Actively participate in the key management issues in the property (Capital projects, refurbishment, training, customer service). Train and implement Hilton standards and related departmental regulations. Conduct routine inspections of all areas of the hotel to ensure that the hotel’s hardware and software are in optimum condition.

Make a detailed and reasonable cost control plan to control operating costs of each department to maximize operating profit without compromising Hilton standards, safety procedures and guest experience. Analyze costs on a monthly basis and prepare action plans for cost per occupied room, food cost, beverage costs, payroll including overtime and other expenses such as for out-sourced labor or services. Manage all direct reports professionally, encouraging good teamwork and operations.

Make or approve appropriate annual / quarterly / monthly budgets, targets and work plans for each direct report. Conduct regular Operations meetings including all direct reports. Supervise team members’ performance and grooming daily.

Ensure that duty rosters are based on the needs of the hotel and are compliant with labor laws. Ensure that hotel and direct reports achieve all key targets including but not limited to revenue, profit, SALT, QA, turnover, etc. Work with the CD and F&B Managers to ensure that all aspects of F&B is operating cost effectively (menu presentations / menu / pricing / promotions and ongoing activities).

Assist the CD in establishing (with C&C Sales) an efficient and competitive C&C strategy and pricing. Supervise and head all hotel activities, such as celebrations, decorations, communication and coordination with conference organizers, etc. Evaluate competitors’ products and price policies twice a year.

Ensure that VIP guests receive the care and service they deserve every day. Adhere to the hotel’s security and emergency policies and procedures. Assist the

General Manager in all activities and functions related to the daily operations of the hotel. Complete relevant tasks assigned by the General Manager.

Acting deputy in the General Manager’s absence. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

Carry out any other reasonable duties and responsibilities as assigned. What are we looking for? A Director of Operations serving Hilton Brands is always working on behalf of our Guests and working with other Team

Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Hospitality: Passionate about delivering exceptional guest experiences. Integrity: Do the right thing, all the time.

Leadership: Strive to be leader in our industry and in our communities. Teamwork: A team player in everything you do. Ownership: Take ownership of your actions and decisions.

Now: Operate with a sense of urgency and discipline. College degree or equivalent. At least 3 years of relevant experience.

Experienced in the Hospitality, Travel or Leisure industry management. Proficient in English and Chinese to meet business needs. Proficient in Microsoft Office.

Resourceful, creative and able to maintain flexibility. Experience in F&B and Rooms Management preferred.

What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value.

Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team

Members are at the heart of it all! Schedule: Full-time Brand: Conrad Hotels & Resorts Job: Guest Services, Operations, and Front Office #J-18808-Ljbffr

DUKE BAKERY PTE. LTD.

Job Description

JOB DESCRIPTIONS

· Assisting the general manager in organizing, planning and implementing strategy

· Coordinating day-to-day operations

· Ensuring that company guidelines are followed

· Setting up and organizing schedules

· Devising and setting up objectives to boost company productivity

· Ensuring that goals and objectives are met

· Reporting any problems or issue to senior management

· Filling in for senior management in case of their absence

· Helping with monitoring and tracking operating costs, budgets and resources

· Creating reports, analyzing, interpreting and presenting data

· Assisting with procurement of inventory and supplies

· Supporting the general manager as needed

JOB REQUIREMENTS

· High school or equivalent education level.

· Stable work history.

· Must be self-motivated and possess the desire for self-development.

· Have the ability to work autonomously when required.

· Be a team player.

· Be dedicated to customer satisfaction and a great customer experience.

La Jolla Luxury Beach Resort

Job Description

Resort Manager is responsible for overseeing the daily operations of the resort, ensuring exceptional guest experiences, and maintaining high standards of service, cleanliness, and staff management. This role requires a hands-on leader who can balance administrative tasks with on-the-ground operations, including managing staff, budgets, guest services, and maintenance to ensure smooth, efficient, and profitable resort operations.

Marriott International

Job Description

Private Advertiser

Job Description

About the role

We are seeking a dynamic and experienced Hotel Operations Manager to join our team at DOMESTIC BUDGET INN HOTEL INC.'. This is a full-time position based in Pasay City Metro Manila. As the Hotel Operations Manager, you will be responsible for overseeing the day-to-day operations of the hotel, ensuring the highest standards of customer service and efficiency across all departments.

What you'll be doing

• Managing and coordinating the hotel's front office, housekeeping, food and beverage, and maintenance operations

• Developing and implementing policies, procedures, and best practices to optimize hotel operations

• Monitoring and analyzing hotel performance metrics to identify areas for improvement

• Overseeing the recruitment, training, and management of hotel staff

• Liaising with other departments and senior management to ensure seamless coordination and collaboration

• Addressing guest concerns and resolving any issues in a timely and professional manner

• Ensuring the hotel's compliance with all relevant laws, regulations, and industry standards

What we're looking for

• Minimum 5 years of experience in hotel operations management, preferably in the hospitality and tourism industry

• Strong leadership and problem-solving skills, with the ability to effectively manage a team

• Excellent communication and interpersonal skills, with the ability to interact with guests, staff, and stakeholders at all levels

• Proficiency in budgeting, financial management, and data analysis

• Thorough understanding of hotel operations, including front office, housekeeping, food and beverage, and maintenance

• Familiarity with relevant laws, regulations, and industry standards governing the hospitality industry

• Proven track record of driving operational efficiency and improving customer satisfaction

• With Marketing Experience is a PLUS!

What we offer

At DOMESTIC BUDGET INN HOTEL INC.', we are committed to providing our employees with a rewarding and fulfilling work environment. In addition to a competitive salary, we offer a range of benefits, paid time off, and opportunities for professional development and career advancement.

About us

DOMESTIC BUDGET INN HOTEL INC.' is a leading hotel chain in the Philippines, offering affordable and comfortable accommodations to travelers from around the world. With a focus on exceptional customer service and a commitment to sustainability, we have established a reputation for excellence in the hospitality industry.

Apply now for this exciting opportunity to join our team and be a part of our continued success!

WORLD WIDE IMMIGRATION SERVICE LLP

Job Description

Call & WhatsApp to Ms.Neha-9870170629

• Oversee routine operations, including front desk, housekeeping, managing staff, ensuring guest satisfaction and maintaining the physical facilities.
• Train staff members, including front desk clerks, housekeepers, food & beverage team, maintenance workers and administrative staff.
• Address guest complaints and concerns, monitor guest feedback and implement changes to improve customer satisfaction.
• Plan and implement capital improvements to the hotel, such as renovations, upgrades or expansions.
• Manage inventory to meet financial goals and provide leadership to hotel staff members when required.
• Create a memorable customer experience by delivering on guest expectations while exceeding them.

Note:

• Few vacancies are available for those seeking jobs abroad.

Millennium & Copthorne International Limited

Job Description

The Director of Operations is a key member of our leadership team, responsible for overseeing the smooth and efficient day-to-day operations of the entire hotel. You will ensure exceptional guest service, manage departmental budgets and staff, and implement strategies to maximize guest satisfaction and profitability. Handle any other general tasks and special projects assigned.

• Lead and supervise department heads across all areas of the hotel, including housekeeping, front office, food and beverage, maintenance, and engineering.
• Develop, implement, and monitor operational systems and processes to ensure efficient and timely completion of tasks.
• Work closely with department heads to set departmental goals, budgets, and performance metrics.
• Analyze data and reports to identify areas for improvement and implement cost-saving initiatives.
• Ensure adherence to brand standards, safety protocols, and guest service excellence.
• Oversee staff recruitment, training, and development to create a highly motivated and engaged team.
• Maintain positive relationships with vendors and suppliers to secure the best possible rates and services.
• Conduct regular inspections to ensure the hotel's facilities and equipment are well-maintained and meet safety standards.
• Respond to guest inquiries and complaints promptly and professionally, working to resolve issues and ensure guest satisfaction.
• Stay abreast of industry trends and best practices, implementing innovative strategies to improve hotel operations.
• Prepare reports for senior management on the hotel's performance and identify areas for improvement.

• Bachelor's degree in hospitality management or Business Administration.
• Minimum 10 years of experience in hotel operations management, with a proven track record of success.
• Strong understanding of all departments within a hotel operation.
• Excellent leadership, communication, and interpersonal skills.
• Proven ability to develop and motivate a team environment.
• Data-driven approach to problem-solving and decision-making.
• Excellent analytical and financial skills.
• Strong commitment to guest satisfaction and service excellence.

Hilton

Job Description

Job Description - Director of Operations - Conrad Manila (HOT0BAJ1) Job Number: HOT0BAJ1 Work Locations Conrad Manila Seaside Boulevard Pasay City Metro Manila PH 1000

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team

Members, and owners alike. A Director of Operations oversees and directs all aspects of the hotel operational departments which includes Front Office Operations, Food & Beverage / Kitchen, Housekeeping, Engineering, Security, Fitness Centre, Spa and other relevant operating departments. This role ensures that these departments are well run by focusing on maximizing revenues and profits, minimizing operating costs, implementing and following up on service standards and team members’ trainings.

He / she ensures the highest levels of customer satisfaction. What will I be doing?

As the Director of Operations, you will be responsible for performing the following tasks to the highest standards: Support the overall strategic management of the hotel by establishing effective working relationships with senior colleagues, in particular, the General Manager, Commercial Director, Director of Human Resources & Director of Finance. In-charge of Front Office, Housekeeping, Security, Engineering, Food and Beverage, Kitchen, Spa and Recreation as well as Food Safety.

Actively participate in the key management issues in the property (Capital projects, refurbishment, training, customer service). Train and implement Hilton standards and related departmental regulations. Conduct routine inspections of all areas of the hotel to ensure that the hotel’s hardware and software are in optimum condition.

Make a detailed and reasonable cost control plan to control operating costs of each department to maximize operating profit without compromising Hilton standards, safety procedures and guest experience. Analyze costs on a monthly basis and prepare action plans for cost per occupied room, food cost, beverage costs, payroll including overtime and other expenses such as for out-sourced labor or services. Manage all direct reports professionally, encouraging good teamwork and operations.

Make or approve appropriate annual / quarterly / monthly budgets, targets and work plans for each direct report. Conduct regular Operations meetings including all direct reports. Supervise team members’ performance and grooming daily.

Ensure that duty rosters are based on the needs of the hotel and are compliant with labor laws. Ensure that hotel and direct reports achieve all key targets including but not limited to revenue, profit, Stay Experience, QA, turnover, etc. Work with the CD and F&B Managers to ensure that all aspects of F&B are operating cost effectively (menu presentations / menu / pricing / promotions and ongoing activities).

Assist the CD in establishing (with C&C Sales) an efficient and competitive C&C strategy and pricing. Supervise and head all hotel activities, such as celebrations, decorations, communication and coordination with conference organizers, etc. Evaluate competitors’ products and price policies twice a year.

Ensure that VIP guests receive the care and service they deserve every day. Adhere to the hotel’s security and emergency policies and procedures. Assist the

General Manager in all activities and functions related to the daily operations of the hotel. Complete relevant tasks assigned by the General Manager.

Acting deputy in the General Manager’s absence. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

Carry out any other reasonable duties and responsibilities as assigned. What are we looking for? A Director of Operations serving Hilton Brands is always working on behalf of our Guests and working with other Team

Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Hospitality: Passionate about delivering exceptional guest experiences. Integrity: Do the right thing, all the time.

Leadership: Strive to be a leader in our industry and in our communities. Teamwork: A team player in everything you do. Ownership: Take ownership of your actions and decisions.

Now: Operate with a sense of urgency and discipline. College degree or equivalent. At least 3 years of relevant experience.

Experienced in the Hospitality, Travel or Leisure industry management. Proficient in English and Chinese to meet business needs. Proficient in Microsoft Office.

Resourceful, creative and able to maintain flexibility. Experience in F&B and Rooms Management preferred.

What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value.

Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team

Members are at the heart of it all! #J-18808-Ljbffr

Ignite Venture Co., Ltd

Job Description

• Supervises and directs all activities and performance of the Sales & Marketing Division.

• Assists the General Manager to develop, implement and keep current the various segments of the Sales & Marketing plan relating to Sales

• Maintain the highest standards of professionalism, ethics and attitude towards all hotel guests, clients (both of Organizers and working group) and all employees.

• To provide the support to all guests and able to ensure that they are satisfied

• To show courtesy and politeness in all dealings with guests.

• Perform related duties and special projects as assigned.

Happyfoods Corporation

Job Description

Job Description

Job Qualifications:

At least 3 Year(s) of working experience in the related field is required for this position, such as Assistant Manager/Manager specialized in Food/Beverage/Restaurant Service or equivalent.

Candidate must possess at least Bachelor's/College Degree in Food Technology/Nutrition/Dietetics, Business Studies/Administration/Management, Food & Beverage Services Management, Nursing, Hospitality/Tourism/Hotel Management or equivalent.

Job Overview:

For ARM 1:

The Assistant Restaurant Manager 1 (ARM1) is the Restaurant Manager’s partner in achieving the company’s mission of providing an exceptional and memorable dining experience for the Customers.

He/She is responsible for ensuring that all activities for an effective, efficient, safe, and sanitary Kitchen operation is achieved and maintained at all times

He/She is responsible for the orientation, training, and certification of kitchen staff to achieve desired knowledge and skill levels.

He/She also performs Shift Manager Functions and supervises daily operations to achieve an inviting and welcoming restaurant environment.

HABIBI PALACE PTE. LTD.

Job Description

Roles and Responsibilities,

• Manage Restaurant and store management
• Cooking knowledge of Indian and Mediterranean and French foods.
• Catering knowledge added advantage.
• overseeing daily operations,
• managing staff, ensuring customer satisfaction,
• managing finances, and maintaining quality standards, while also adhering to health and safety regulations.

The Hamersons Hotel & Resorts, Inc.

Job Description

Job Summary

The Assistant Hotel Manager oversees daily activities, manages the team, and maintains a welcoming atmosphere for guests. The Assistant Hotel Manager will serve as a key leader in the hotel’s operations, providing direct support to the management team, and collaborating with various departments to ensure high levels of guest satisfaction and operational excellence. The Assistant Hotel Manager will help set the tone for a positive and productive work environment while overseeing staff performance, handling guest relations, maintaining standards of cleanliness and safety, and ensuring that both short-term and long-term hotel goals are met.

Duties and Responsibilities

1. Oversee and coordinate the daily operations of the hotel, ensuring that all departments (front desk, housekeeping, maintenance, food & beverage) work cohesively to provide exceptional service.
2. Ensure the smooth functioning of all operational activities, monitoring guest check-ins, check-outs, room assignments, reservations, and overall service delivery.
3. Ensure that all hotel areas are clean, well-maintained, and meet health and safety standards. Conduct regular property inspections to assess quality and appearance.
4. Provide a welcoming and personalized experience for all guests by going above and beyond their expectations. Ensure any guest complaints or concerns are addressed effectively and promptly.
5. Supervise and manage hotel staff to ensure effective performance and deliver a high standard of service. This includes front desk personnel, housekeeping, Food and beverage, and Maintenance.
6. Support recruitment efforts by assisting with interviewing, hiring, and onboarding new employees.
7. Provide ongoing training, coaching, and motivation to team members to foster a productive work environment and ensure adherence to hotel standards.
8. Assist with scheduling and assigning shifts to ensure that the hotel is always adequately staffed, particularly during peak times or special events.
9. Conduct routine inspections of guest rooms and public areas to ensure they meet the hotel’s quality standards and brand guidelines.
10. Manage event setup, catering, room arrangements, and other logistics, ensuring excellent guest experiences.
11. Communicate effectively with upper management, providing regular updates on hotel performance, guest feedback, staffing, and operational challenges.
12. Represent the hotel in the community and with potential business partners to help enhance the hotel’s reputation and visibility.
13. Create and execute sales & marketing strategies geared towards meeting sales quotas and performance targets.

Qualifications

1. Preferably at least 7 years experience in hotel operations, with at least 4 years in supervisory or managerial position.
2. Strong understanding of hotel management software and other platforms (e.g. PMS, OTAs, POS)

PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd)

Job Description

Responsibilities

·       Source and manage affiliates across the APAC region

·       Assign drivers to jobs promptly, ensuring customer satisfaction while maximizing revenue

·       Address logistical issues and emergency rearrangements that arise during service delivery

·       Collaborate with affiliates after investigating issues to develop service recovery and improvement plans

·       Create an operational plan aligned with the company's strategic direction, including monitoring performance goals to meet efficiency, targets, and quality standards

·       Maintain detailed records of vehicle servicing and inspections, and schedule regular maintenance to ensure operational efficiency, along with other fleet management responsibilities

·       Continue managing and servicing selected existing accounts, while fostering relationships with vendors and suppliers

·       Provide support to the Reservation/Roadshow team as needed

·       Ensure training manuals for suppliers are regularly updated and kept current

·       Identify and assess organizational risks, implementing measures to control them

·       Ensure supplier SLAs are met according to company expectations

Job Requirements

·       Degree in Business Administration, or equivalent.

·       Minimum 3 years of relevant experience.

·       Detail oriented and possess good organizational skills.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

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Resorts World at Sentosa Pte Ltd

Job Description

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.

This role will be responsible for the Environmental Services Operations which include general cleaning, waste management, pest control, landscaping and other related environmental services.

• General Cleaning - common areas within the resort are well maintained in terms of cleanliness and general upkeep
• Waste Management - resort-wide disposal, recycling and all other sustainability initiatives are well managed and its benefits maximized
• Pest Control - effective routine inspections and treatment are carried out to ensure pest occurrences remain at minimal acceptable levels
• Landscape - resort-wide and offsite landscapes, irrigation and plant display are well managed in accordance with the policies, procedures and standards

Primary Responsibilities:

• Plan and manage the day-to-day operations pertaining to cleaning, waste management, and pest control
• Supervise a team and outsourced vendors in the effective performance of their contractual obligations and in accordance with established standards in guest services
• Conduct thorough inspection of works done by outsourced vendors to ensure delivery of quality service
• Ensure all company policies and procedures are adhered to by the team members and outsourced workers in line with the requirements of the government regulatory bodies
• Plan and implement both short and long term routine and adhoc schedules for general cleaning, waste management and pest control at designated area
• Maximization of productivity, ensuring outsourced vendor adhere to contract obligations. Review the technical specifications and conduct technical evaluations on cleaning, waste management and pest control contracts
• Prepare and disseminate reports such as Daily Reports, Monthly Reports, Incident Reports, Key Performance Indicator (KPI) Evaluations and other relevant reports
• Facilitate the planning, enrollment, conducting and updating of training records for the team
• Monitor departmental performance, review work processes and implement improvement effort to achieve KPI
• Manage department budget, optimizing resources within the approved budget

Requirements:

• Minimum Diploma in Housekeeping and Maintenance Operations or related field
• Minimum 3 years of managerial experience in a similar capacity in Facilities Management / Cleaning related industry
• Possess advance knowledge of housekeeping services, waste management or pest control
• Able to correspond and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
• Handle enquiries or feedback from team members, co-workers and vendors pertaining to Environmental Services Operations
• Possess strong leadership qualities and able to motivate a team with diverse backgrounds. Strong communicator with excellent management skills
• A team player with strong business acumen and solutions-oriented, creative, resourceful and results driven
• Adaptable to a fast-paced and dynamic work environment

This is an IT support group

Job Description

The General Manager (GM) of a Chinese restaurant is responsible for overseeing the daily operations of the establishment, ensuring the restaurant runs efficiently and profitably while delivering high-quality food and excellent customer service. The GM manages all aspects of the restaurant, from staff supervision to financial management, customer satisfaction, and compliance with health and safety regulations.

Job Purpose:

To manage all operational aspects of the restaurant, ensuring it provides high-quality food, exceptional customer service, and a profitable business environment. The GM is responsible for the overall success of the restaurant, overseeing staff, inventory, finances, marketing, and customer relations.

1. Overall Operations Management:
   Oversee day-to-day operations of the restaurant, ensuring smooth and efficient service. Monitor and manage the overall atmosphere, ensuring it aligns with the restaurant's brand and concept. Ensure operational procedures are followed, from food preparation to service delivery, to maintain high standards.
2. Staff Management:
   Hire, train, and supervise all restaurant staff, including servers, kitchen staff, dishwashers, and front-of-house personnel. Set staff schedules, assign duties, and ensure adequate staffing levels during peak hours. Conduct performance evaluations and offer ongoing feedback, training, and development opportunities. Promote a positive work environment and culture, fostering team collaboration and high morale.
3. Customer Service and Satisfaction:
   Ensure exceptional customer service by monitoring staff interactions with customers and addressing any complaints or concerns in a timely manner. Maintain a customer-focused approach, handling guest feedback and ensuring they have a positive dining experience. Address special requests, reservations, and events (e.g., birthdays, corporate gatherings, etc.).
4. Financial Management and Budgeting:
   Develop and manage the restaurant's budget, controlling expenses and optimizing profitability. Oversee the restaurant’s financial transactions, including cash flow, bookkeeping, and payroll. Implement cost control measures in areas such as food and beverage inventory, staff wages, and utilities. Analyze financial reports and KPIs (Key Performance Indicators) to track performance and make informed business decisions.
5. Menu and Food Quality Oversight:
   Work closely with the Head Chef or kitchen staff to ensure the quality and consistency of the food served meets high standards. Collaborate on menu creation, including pricing, food offerings, and ensuring the menu reflects customer preferences and current food trends. Ensure food safety, hygiene, and quality standards are maintained at all times.
6. Inventory and Supply Chain Management:
   Manage inventory, including food, beverages, and non-food items (e.g., cleaning supplies, kitchen tools). Ensure efficient stock management to minimize waste and ensure freshness of ingredients. Negotiate with suppliers and vendors to secure favorable pricing and timely deliveries.
7. Health and Safety Compliance:
   Ensure that the restaurant complies with local food safety regulations, health codes, and licensing requirements. Regularly inspect restaurant premises for cleanliness and maintenance, addressing any repairs or upgrades. Implement and oversee safety protocols, including emergency procedures and staff training on health and safety standards.
8. Marketing and Promotion:
   Develop and implement marketing strategies to attract new customers and retain existing ones (e.g., promotions, loyalty programs, social media campaigns). Monitor and adjust marketing efforts based on customer feedback and sales performance. Work on branding and public relations to increase the restaurant's visibility in the community.
9. Guest Relations and Community Engagement:
   Build and maintain strong relationships with regular customers, addressing special requests, preferences, and feedback. Participate in community events or partnerships to raise awareness of the restaurant. Stay informed about market trends and competitors to identify opportunities for improvement and differentiation.
10. Reporting and Communication:
    Report regularly to restaurant ownership or senior management on business performance, challenges, and opportunities. Maintain clear communication with all levels of staff, ensuring they are informed about operational changes or updates.

1. Leadership and Management: Ability to lead, motivate, and manage a diverse team.
2. Customer Service: Strong focus on delivering excellent customer experiences and resolving issues.
3. Financial Acumen: Experience in managing budgets, controlling costs, and maximizing profitability.
4. Operational Expertise: Knowledge of restaurant operations, from front-of-house to kitchen management.
5. Cultural Awareness: Familiarity with Chinese cuisine and cultural expectations in dining.
6. Problem Solving: Ability to handle issues and conflicts quickly and effectively.
7. Communication Skills: Strong verbal and written communication skills to interact with staff, customers, and suppliers.
8. Time Management: Ability to multitask and prioritize in a fast-paced environment.

1. Education: A degree in hospitality management, business, or a related field is preferred but not always required.
2. Experience: At least 3-5 years of experience in a management or supervisory role in the restaurant industry, with a focus on Chinese cuisine being an advantage.

1. Work Hours: Flexible, with long hours including evenings, weekends, and holidays. Expect to work during peak dining times.
2. Physical Demands: Must be able to stand for long periods, lift and move items, and work in a busy, fast-paced environment.

Plaza Athenee Hotel (Thailand) Co., Ltd.

Job Description

BIOACTIVE NZ 1984 CO., LTD.

Job Description

• Supervise and drive marketing activities to generate sales for the brands under management.

• Manage the company's marketing budget (annual budget for brands under management).

• Coordinate marketing campaign planning with sales activities.

• Optimize campaigns to create new opportunities for evaluation.

• Coordinate the creation and distribution of marketing materials according to the marketing plan.

• Monitor and report the effectiveness of marketing communications.

• Plan, develop, create, produce, and manage marketing campaigns across all channels using online media in accordance with the organization's policies.

• Analyze brand data, product performance, sales, and customer segments to develop marketing strategies and sales promotion projects for further proposal to supervisors.

• Ensure products are ready for sale in alignment with promotions and campaigns.

• Provide weekly sales reports to the management team.

Pirata LC Limited

Job Description

About the Role

We’re now looking for a dynamic Assistant Manager to join Pirata Group. 

As an Assistant Manager, you will support the Restaurant Manager in running a top quality, high volume venue. You will ensure that the team is well trained, motivated, and consistently delivers a friendly, approachable, caring and informed service experience to our guests. You will be identifiable as a manager whilst on the floor, greeting guests and dealing with any issues that may arise.

The ideal candidate is passionate about hospitality, will have at least one year's experience as an assistant manager in a highly regarded restaurant, and be a hands-on, floor-based manager who enjoys being guest-facing.

Duties & Responsibilities

• Ensure smooth implementation and execution of the restaurant operations
• Provide training to the team to deliver the highest quality of service and sustain brand image
• Implement marketing activities to drive sales and revenue for the restaurant
• Control stocks for daily use in the restaurant to ensure service requirements are met
• Supervise and coordinate the prompt, high-standard, efficient, and courteous serving of food and beverages in the restaurant
• Manage and store vendors’ contracts and invoices
• Provide support to the Restaurant Manager in coordinating a variety of activities such as hiring and training, arranging schedules and guest requirements
• Arrange for new employees’ proper onboarding (scheduling training and ordering uniforms)
• Monitor compliance with safety and hygiene regulations
• Gather guests’ feedback, respond accordingly, and resolve guest complaints

Requirements

• 3+ years experience in hospitality industry
• Strong management skill with a positive mindset and friendly image
• Understanding in MS Office
• A team player who is reliable and dependable
• Enthusiastic when serving guests
• Excellent communication, interpersonal and leadership skills
• Self-organised and details-oriented with a strong sense of responsibility
• Good business sense and operational, administrative and social skills
• Passion, determination and commitment for success in the F&B industry
• Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity

Benefits

• 50% discount at all our restaurants
• Guaranteed inc incentive scheme – the teams make our venues successful and are rewarded in line with its performance!
• Cash and credit card tips
• Medical insurance
• Referral bonus

OYO Technology and Hospitality Philippines Inc.

Job Description

1. Property Management & Guest Experience

- Stay on-site to effectively manage hotel operations from Monday to Saturday (or at least six days per week, depending on operational needs).

- Oversee daily hotel operations to ensure a high-quality guest experience, addressing any issues promptly.

- Oversee guest experience management to ensure high levels of satisfaction.

- Hire and train staff members in key operational areas, including:

OYO Operating System (OS), Front Office Standardization, Check-In and Check-Out Processes, Guest Experience Management, Housekeeping Standards

- Audit room and service quality, addressing areas for improvement with staff immediately.

- Monitor guest reviews and take corrective actions to improve OTA ratings. Address all negative feedback promptly.

- Ensure OTA listings accurately reflect the actual status of the property, with no discrepancies in amenities, facilities, or hotel descriptions.

- Resolve property-related issues that may impact the guest experience.

2. Revenue Management

- Audit all transactions and implement measures to prevent revenue leakage.

- Analyze trends and investigate irregularities, such as sudden price drops, increased cancellations, or no-shows, and deploy corrective actions.

- Identify additional revenue streams to enhance hotel performance, such as:

- Subleasing restaurants and parking spaces

- Optimizing commercial space usage

- Collaborate with the Demand Manager to increase offline demand.

- Resolve room blockings the soonest by immediately resolving room issues.

- Develop strategies to minimize operational expenses, such as:

- Reducing electricity and laundry costs

- Sourcing cost-effective suppliers for hotel essentials

3. Supplies & Accounting

- Track inventory and control stock levels for guest amenities, linens, and cleaning materials, ensuring timely replenishment.

- Ensure all bills are paid on time to prevent service disruptions.

- Monitor and audit all cash collections, ensuring immediate and accurate remittance.

- Track all expenses per SOB and complete the Profit & Loss (P&L) statement by the first week of the following month. Work closely with the Finance Manager on P&L-related matters.

- Collaborate with the Reconciliation Manager to prevent discrepancies in collections and remittances.

BHIRAJ BURI GROUP

Job Description

Services Excellences Director – Foods & Beverages

The Director of Service Excellence is responsible for developing and executing strategies to enhance customer service standards across all catering and food outlet operations. This role ensures consistent, high-quality service delivery, optimizes operational efficiency, and fosters a customer-centric culture that aligns with business objectives. The position requires strong leadership, a passion for hospitality, and the ability to implement service innovations that drive customer satisfaction and business growth.

Job Description:

·         Service Strategy & Improvement: Develop and implement service excellence strategies to enhance customer experience across catering and food outlet operations.

·         Standardization & Quality Assurance: Establish and enforce service standards, operating procedures, and performance metrics to ensure consistency and quality in all service interactions.

·         Training & Development: Lead training programs to upskill employees in customer service, complaint handling, and hospitality excellence. Develop a service culture that prioritizes customer satisfaction.

·         Customer Experience Management: Monitor customer feedback through surveys, reviews, and direct interactions. Implement improvements based on insights and trends to exceed customer expectations.

·         Operational Efficiency: Collaborate with operations teams to streamline service workflows, reduce wait times, and optimize staff performance without compromising service quality.

·         Technology & Innovation: Leverage technology solutions such as CRM systems, AI-driven customer analytics, and self-service kiosks to enhance service delivery.

·         Stakeholder Collaboration: Work closely with marketing, operations, and culinary teams to ensure a seamless customer journey and brand alignment in all service touchpoints.

·         Crisis & Complaint Management: Develop protocols for managing service failures, guest complaints, and crisis situations effectively to maintain customer trust and brand reputation.

·         Performance Monitoring: Establish and track key performance indicators (KPIs) related to service quality, customer retention, and staff engagement. Provide regular reports and insights to senior management.

Qualification:

·         Bachelor’s degree in Hospitality Management, Business Administration, or a related field (Master’s degree preferred).

·         Minimum of 10 years of experience in F&B service management or hospitality, with at least 5 years in a leadership role.

·         Proven track record of improving customer experience and operational efficiency in catering and food outlets.

·         Strong knowledge of hospitality service trends, customer engagement strategies, and operational best practices.

·         Experience in implementing technology-driven service improvements.

·         Excellent leadership, communication, and problem-solving skills.

·         Ability to manage multiple locations and drive service consistency across diverse outlets.

 Work location: BITEC BURI (Bangna)

Red Planet Philippines Services Corporation

Job Description

Hotel Manager

Based in Red Planet Quezon City Timog

(100 Timog Avenue, Quezon City 1100, Philippines)

Job Description / Summary:

Responsible for the overall success of the hotel, meeting or exceeding planned objectives for revenue and profit, and ensuring guest satisfaction and product quality standards are met. Manages all areas of the hotel in accordance with brand standards to achieve a friendly atmosphere of superior guest service and product quality. Provides exemplary performance for staff to follow.

Essential Job Functions:

• Maintain courteous guest service and respond promptly to guest questions, complaints and/or requests.

• Hire, train, motivate, supervise, coach, develop, empower, and discipline to all hotel employees.

• Facilitate the proper maintenance of the building and grounds by implementing Preventive Maintenance guidelines.

• Maintain the methods and procedures used by employees for compliance with operating procedures.

• Review Daily Cash Drop with Settlement Reports. Make bank deposit daily.

• Review Daily Income Report and Occupancy Report to ensure accuracy.

• Perform daily inspection of guest room, lobby, general hotel areas and surrounding hotels areas.

• Monitor and control inventories for operating equipment, linen and uniform to ensure par stocks are maintained and costs are controlled.

• Maintain appropriate standards of dress, hygiene, uniforms, appearance, posture and conduct of all employees.

• Supervise outside contractors/vendors, café operators and convenience store to ensure contractual compliance.

• Implement and control departmental procedures including lost and found, key control, security and emergency procedures, health and safety for employees and guests.

• Verify the property is in compliance with all health, fire/safety and local municipal regulations.

• Perform other tasks as deem necessary for the smooth operations of the hotel.

Requirements:

• Candidate must possess at least a Bachelor's/College Degree, Post Graduate Diploma / Master's Degree, Hospitality/Tourism/Hotel Management, Business Studies/Administration/Management or equivalent.

• Required skill(s): reports management, attention to details, multitasking, technical & language, flexibility, hotel maintenance, hotel management, and administration.

• Required language(s): English, Filipino

• At least 5 years of working experience in the related field is required for this position.

• Preferably Assistant Manager or Manager specializing in Hotel Management.

• Applicants must be willing to work onsite in Quezon City.

Resorts World at Sentosa Pte Ltd

Job Description

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.

Primary Responsibilities:

• Oversee limousine operations and manage a team of coordinators and drivers.

• Ensure smooth daily operations while adhering to department procedures and company policies.

• Exhibit leadership, teamwork, time management, customer orientation, and proficiency in limousine services.

• Supervise and lead the team in Limousine Command Center.

• Coordinate with front desk/butler services, business development hosts, and drivers.

• Manage limousine-related information and address transport arrangements, waiting times, and pick-up/drop-off locations.

• Conduct regular checks on grooming and service standards for both in-house and outsourced team members.

• Monitor team interactions to ensure effective communication with stakeholders.

• Maintain vehicle cleanliness and ensure all amenities are in place.

• Review and plan daily bookings and manage resources, including outsourcing vehicles as needed.

• Forecast vehicle requirements for upcoming events and plan deployment with the Limousine Command Center team.

• Ensure timely dispatch of all limousine bookings.

• Plan and manage team rosters according to operational needs.

• Resolve booking, dispatch, or guest-related issues promptly and update relevant departments.

• Address operational issues proactively and escalate to the Operations Manager when necessary.

• Develop effective communication with stakeholders to understand departmental workflows.

• Assign duties, conduct training and assessments, update checklists, and handle shift handovers.

• Attend training sessions and department meetings as scheduled.

• Perform additional duties as assigned by the immediate supervisor.

Requirements:

• Minimum diploma in Hotel Management

• Minimum 3 years of experience in Transport Services as middle management

• Possess good written and verbal communication skills

• Resourceful, meticulous, organized and detailed oriented

• Able to work independently in a dynamic and fast-paced environment

DoubleDragon Properties Corp.

Job Description

Hotel Manager (Hotel101-Fort)

Qualifications

• Graduate of Hotel and Restaurant Management or any related course

• Must have atleast 1-2 years of experience at the same role in the same environment or any relevant experience

• MS Office, OPERA System and other relevant software/applications

• Excellent communication, interpersonal skills

• Strong Leadership and Team Building Skills

• Business Intelligence and Analytical Thinking

• Operational Knowledge

• Financial Skills

Duties and Responsibilities

• Oversees the overall operations of the hotel and provides effective leadership to hotel members

• Holds regular briefings and meetings, works closely with all department heads

• Handles complaints and oversees service recovery procedures

• Ensure full compliance to hotel operating controls, SOPs, policies, procedures, and service standards

• Leads all key property issues including capital projects, customer service, and refurbishment

• Strong understanding of P&L statements and the reacts with impactful strategies

• Responsible for the preparation, presentation, and subsequent achievement of the hotel's annual Operating, Capital, and Sales & Marketing Budgets

• Manages profitability of the hotel; ensures revenue and guest satisfaction targets are met and exceeded

• Delivers hotel budget goals and set other short- and long- term strategic goals for the property

• Ensures monthly financial outlooks for Rooms, Food & Beverage, and Admin & General are on target and accurate

• Prepares a monthly financial reporting for the Group's General Manager, Owners, and other stake holders

• Draws up plans and budget (revenues, costs, etc.) for the Group's General Manager and Owners

• Helps in the procurement of operating supplies and equipment

• Manages and develops career progression and development for the team

• Responds to audits and ensures continuous improvement is achieved

• Handles Corporate clients and takes part in new client acquisition along with the sales team, whenever required

Orchard Hotel Singapore

Job Description

Assistant Club Manager/Club Manager

Reporting to the Front Office Manager, the incumbent shall be responsible to:  -

• Handle guest check-in and check-out at the Club Lounge.

• Oversee smooth and efficient operations of the Club Lounge.

• Ensure satisfaction of all guests by maintaining high standard of quality and quantity control for food and beverage served in the Club Lounge.

• Manage and improve guest reviews score.

• Manage and guide the Club team to maintain service standards.

• Manage the control costs to ensure profitability and procedure standards.

Requirements

• At least 2 years’ of working experience in a similar capacity in the hospitality industry

• Diploma in Hotel Management or equivalent

• Good organizational skills, ability to prioritize workload and handle pressure

• Good leadership with strong interpersonal and communication skills