Showing Management Jobs

Filter by Country:


Filter by Job Level:


Page 131 of 131 in Management Jobs

Assistant Hotel Accountant

Featured
Settha Palace HotelLaos - Vientiane
Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.


Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.


Key Responsibilities:

  • Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
  • Ensuring that the bookkeeping is done accurately.
  • Assist with preparing the monthly Financial Package.
  • Handling & monitoring the General Ledger Accounts.
  • Daily auditing of all records pertaining to revenue of the hotel.
  • Prepares daily income and statistics reports.
  • Prepares relevant documents for incorporation in the monthly accounts.
  • Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

  • 4-year bachelor's degree in Finance and Accounting or related major.
  • Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
  • 2 years work experience required.
  • Good command of English language.
  • Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Executive Sous Chef - Pullman Phuket Panwa Beach Resort

8-Oct-2024
Accor Asia Corporate Offices | 42379 - Mueang Phuket, Phuket
This job post is more than 31 days old and may no longer be valid.

Accor Asia Corporate Offices


Job Description


Company Description


Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,
Join us and become a Heartist®.


Job Description


• Minimum 3-5 years of experience in international brand background
• Strong background in Western and Thai Cuisine
• Visionary Chef with passion to exceed expectations
• Good command of both written and spoken English, Thai
• Restaurant opening experience preferred


Qualifications


• Creating culinary artworks
• Implementing hygiene policies and examining equipment for cleanliness
• Reviewing staffing levels to meet service, operational and financial objectives
• Driving your Restaurant to the highest possible level


Additional Information


• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor’s learning programs.
• Opportunity to grow within your property and across the world!
• Ability to contribute to the community and make a difference through our Corporate
Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Executive Housekeeper | 5* Hotel

8-Oct-2024
Am Recruitment Pte. Ltd. | 42450 - Orchard, Central Region
This job post is more than 31 days old and may no longer be valid.

Am Recruitment Pte. Ltd.


Job Description

Responsibilities:

  • Oversee all aspects of the laundry department, including washing, drying, ironing, and folding of hotel linens, uniforms, and guest items.
  • Ensure that laundry processes meet the hotel's high-quality standards for cleanliness, presentation, and garment care.
  • Lead, mentor, and supervise laundry staff, ensuring proper training in safety, equipment use, and best practices.
  • Schedule staff shifts, ensuring adequate coverage to meet operational needs while managing overtime and labor costs.
  • Promote a positive work environment and team spirit, while handling staff evaluations and performance management.
  • Monitor laundry supplies, chemicals, and linen inventories to ensure sufficient stock while minimizing waste and cost.
  • Track linen usage and ensure regular stock takes are conducted to maintain adequate inventory levels.
  • Manage the budget for laundry operations, ensuring cost-effective usage of resources while upholding quality standards.
  • Assist in running housekeeping related projects.

Requirements:

  • Minimum of 5 years of experience in a laundry management or housekeeping role.
  • Proven ability to lead and manage a team in a high-paced, demanding setting.
  • Strong knowledge of laundry processes, equipment maintenance, and chemical use.
  • Excellent organizational, communication, and problem-solving skills.
  • Attention to detail with a commitment to maintaining high-quality standards.
  • Experience in managing budgets and cost controls.
  • Knowledge of safety and hygiene protocols in a hotel environment.

 

We regret that only shortlisted candidates will be notified.

By sending us your personal data and/or resume, you are deemed to consent to AM Recruitment Pte Ltd or its agents to collect, use and disclose your personal data and/or resume for the purpose of processing and administrating this job application.

Registration No: R23117478 (Mandy Lim Teng Hong)

EA Licence No: 23C1821 (AM Recruitment Pte Ltd)

Assistant Housekeeper #Urgent

8-Oct-2024
JEN Singapore Orchardgateway | 42451 - Orchard, Central Region
This job post is more than 31 days old and may no longer be valid.

JEN Singapore Orchardgateway


Job Description

As a Assistant Housekeeper, we rely on you to:

Assist the Assistant Executive Housekeeper in directing and maintaining housekeeping department.

Monitor and control attendance and shift rosters.

Supervise the team performance and process flow.

Ensure quality assurance standards are met at all time.

 

We are looking for someone who:

Takes pride in being a hotelier.

Enjoys interacting with people.

Has relevant experience

Fully understands room operations.

Must be detail-focused and guest-oriented.

Has strong interpersonal skills

Enjoys problem solving with a can-do attitude.

Enjoys being challenged.

 

Successful candidate will be required to adhere to hotel's grooming and uniform guidelines issued.

Assistant Restaurant Manager - Chooks! Robinsons Ormoc

8-Oct-2024
Chooks to Go Inc. | 42430 - Ormoc City, Leyte
This job post is more than 31 days old and may no longer be valid.

Chooks to Go Inc.


Job Description

Qualifications:

  • Must be a graduate of Food or Business related course
  • With at least one (1) year of work experience as Assistant Restaurant Manager, Hospitality Manager or similar work experience
  • Must have an above average communications skills - both written and oral
  • Must be able to perform well even during under pressure
  • Must be willing to work on shifting schedules and long work hours

 

Duties and Responsibilities:

  • Ensure that food and service quality standards are met consistently.
  • Assist in implementing marketing strategies and promotional activities.
  • Oversee daily restaurant operations and maintain staff efficiency.
  • Supervise other employees on their daily routines and tasks.
  • Oversee food quality and presentation to ensure it meets the restaurant standards.
  • Ensure high levels of customer satisfaction by addressing complaints and resolving issues promptly.
  • Forecast needs for stocks inventory, and control operational cost
  • Handle complaints and feedbacks for corrective action plan implementation
  • Ensure compliance to sanitation and safety regulations, food, service, and cleanliness

 

Hotel Contracting Manager - Philippines

8-Oct-2024
Sino Favour Global Compass Philippines Inc. | 42427 - Pasig City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Sino Favour Global Compass Philippines Inc.


Job Description

The Company

 

“People don’t take trips – trips take people” …

 

… and we’re in the business of planning and organising trips all over the globe for almost half a million travellers each year.

 

We’re G2 Travel, a wholesale tour operator with a network of offices spanning Asia, the Middle East, Europe and North America.

 

We’re not a corporation and don’t behave like one – results are achieved through collaboration and teamwork – a place where everyone gets noticed.

We believe that work should be enjoyable, stimulating and fun!

 

The Role

The Hotel Contracting Manager is responsible for FIT contracting of hotels in the Philippines. The Hotel Contracting Manager has ownership of all aspects of the commercial relationship and is responsible for ensuring G2 Travel has the most competitive offering. 

 

Key Activities: 

  • Securing exclusive rates, inventory and conditions with a portfolio of hotels through negotiations and management of supplier relations.
  • Achieving room night and/or revenue-based targets through on-going monitoring and optimisation of the competitiveness of contracted rates and availability. 
  • Be the hotel expert of your assigned region, having in-depth knowledge and understanding of your markets. 
  • Identify key new strategic accounts & suppliers within assigned market to be targeted
  • Constant monitoring of competitiveness of negotiated and contracted rates. Monitor usage of contracted allocations
  • Developing and ensuring strong relations with sales leaders and management worldwide. Providing regular feedback and identifying any new ideas or potential issues. 
  • Analysing and evaluating data and providing recommendations to management based on the findings. 
  • Leading training and coaching initiatives as required and supporting with ad-hoc projects. 
  • Represent G2 at Trade Shows and other events as required
  • Regular hotel visits and business trips within contracting area

 

Key Relationships: with external hotel/accommodation partners at all levels including - 

  • Hotel partners
  • Head of Destination Management
  • Reservation Team
  • Finance 
  • Sales 
  • Operations Management 

 

The Requirements

  • Exceptional negotiation skills with the ability to interact and influence at all levels of an organisation including hotel management and owners. 
  • Significant and recent experience of hotel contracting in the destination.   
  • Strong commercial skills with a working knowledge of hotel distribution. Up to date with hotel distribution channels and technology especially with regards channel managers. 
  • Driven to succeed with a professional ‘can do’ attitude and work ethic. Able to work to deadlines independently in a fast-paced environment. 
  • Excellent written and verbal communication with robust verbal and written English. 
  • Proficient at evaluating and analysing data in order to determine and execute the necessary strategies needed to achieve growth. 
  • IT proficiency including good working knowledge of Microsoft office, in particular excel.

 

The Deal

Commitment, loyalty and passion are the qualities that we admire the most.  In return for that we offer:

  • Competitive salaries which reflect the importance of these roles and your experience. 
  • Salaries are reviewed and discussed annually and can increase significantly according to experience.
  • A genuine commitment to recognise your achievements. 
  • Hard work deserves a break, so we offer 15 days annual leave each year plus all public holidays. 
  • First class office environment which is a safe, comfortable, stimulating and fun place to be.
  • Medical cover on Day 1 of employment
  • We want you to eat well, so we offer you a rice allowance.
  • Competitive transportation allowance
  • Opportunities to travel at discounted prices.

Kitchen Head

8-Oct-2024
Private Advertiser | 42429 - Pasig City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Private Advertiser


Job Description

Key Responsibilities:

  • Menu Development: Create and design innovative menu items, seasonal specials, and daily offerings that reflect the restaurant's concept.
  • Food Preparation: Oversee food preparation and cooking, ensuring all dishes are prepared to the highest quality and presented beautifully.
  • Team Leadership: Train, mentor, and supervise kitchen staff, fostering a collaborative and efficient team dynamic.
  • Inventory Management: Monitor stock levels, order supplies, and manage inventory to minimize waste and ensure availability of ingredients.
  • Quality Control: Maintain high standards for food quality, taste, and presentation; conduct regular tastings and kitchen inspections.
  • Health & Safety Compliance: Ensure all kitchen operations comply with health, safety, and sanitation regulations.
  • Cost Management: Manage kitchen budget, control food costs, and optimize resource utilization.
  • Collaboration: Work closely with front-of-house staff to ensure seamless service and exceptional guest experiences.

Qualifications:

  • 3-5 years experience as kitchen head - Catering Business or Restaurant experience
  • Strong knowledge of various cooking methods, ingredients, equipment, and procedures.
  • Excellent leadership, organizational, and communication skills.
  • Ability to thrive in a fast-paced environment and manage multiple tasks.
  • Passion for food and commitment to quality.

Duty Manager

8-Oct-2024
DoubleTree by Hilton Kuala Lumpur | 42514 - Petaling, Selangor
This job post is more than 31 days old and may no longer be valid.

DoubleTree by Hilton Kuala Lumpur


Job Description

A Duty Manager works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby.


What will I be doing?

As a Duty Manager, you will work closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby. A Duty Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

  • Occupy the hotel lobby and other public areas, particularly at busy times
  • Engage Guests in conversation and provide general assistance
  • Manage, record, and resolve promptly all Guest complaints
  • Meet and greet VIP Guests and major corporate clients upon arrival
  • Coordinate the services and special facilities provided to long-stay Guests
  • Understand all credit procedures and ensure they are applied
  • Stay current with all hotel products, services, policies and emergency procedures
  • Monitor Guest satisfaction reports and implement actions to improve results
  • Handle, record and follow through with management issues or emergencies that arise
  • Conduct any Health and Safety procedures, if required, including fire walks, food safety investigations, etc.

What are we looking for?

Duty Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Previous supervisory experience in Front Office within the hotel/leisure/retail sector
  • Good knowledge of Health and Safety and security procedures
  • Calm, efficient and the ability to work well under pressure
  • Excellent leadership skills and exceptional communication skills
  • A passion for delivering exceptional levels of guest service
  • Possess strong commercial acumen, with experience in increasing profitability in a tight market sector
  • Experience in managing budgets, revenue proposals and forecasting results in a similar sized property

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Previous role as a senior supervisor or Duty Manager in a similar quality hotel
  • A degree or diploma in Hotel Management or equivalent
  • In-depth knowledge of the hotel, leisure or service sector

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

F&B Manager

8-Oct-2024
Destination Hospitality Management | 42415 - Phuket
This job post is more than 31 days old and may no longer be valid.

Destination Hospitality Management


Job Description

Job Title: F&B Manager
Location: Phuket, Thailand
Job Type: Full-Time

About Us:
We are a luxury resort in Phuket, offering an unforgettable experience with world-class amenities, including exceptional food and beverage (F&B) outlets. Our team is passionate about delivering outstanding dining experiences that reflect both local flavors and international cuisine. We are looking for a talented F&B Manager to oversee our food and beverage operations and uphold the highest standards of service, quality, and guest satisfaction.

Job Summary:
The F&B Manager will be responsible for managing all aspects of our food and beverage operations, including restaurants, bars, and banquet services. You will ensure that our guests receive exceptional dining experiences while maximizing revenue and controlling costs. This role requires strong leadership, a deep understanding of F&B trends, and a commitment to delivering excellent guest service.

Key Responsibilities:

  • Oversee daily operations of all F&B outlets, ensuring efficient service and high standards of quality.
  • Develop and implement menus in collaboration with chefs and the culinary team, focusing on innovation and guest satisfaction.
  • Manage budgets, control costs, and monitor financial performance, ensuring profitability in all F&B outlets.
  • Lead, train, and motivate the F&B team, fostering a positive and professional work environment.
  • Ensure compliance with health and safety regulations, as well as food hygiene standards.
  • Manage supplier relationships, negotiate contracts, and oversee inventory control to ensure consistent supply of quality products.
  • Monitor guest feedback, address any issues, and continuously seek ways to improve the F&B experience.
  • Coordinate with the marketing team to promote special events, seasonal menus, and F&B offers.
  • Stay updated on industry trends and competitor offerings, adapting the F&B strategy to remain competitive.
  • Plan and execute events, banquets, and special functions, working closely with the events team to ensure seamless service.

Requirements:

  • Bachelor’s degree in Hospitality, Business Administration, or a related field.
  • Minimum of 5-7 years of experience in F&B management, preferably within a luxury hotel or resort.
  • Strong financial acumen with experience in managing budgets, costs, and P&L.
  • Excellent leadership and communication skills with the ability to lead a diverse team.
  • Deep understanding of F&B trends, customer preferences, and service excellence.
  • Ability to work under pressure, prioritize tasks, and manage multiple outlets simultaneously.
  • Fluent in English (proficiency in Thai is an advantage).

Preferred Qualifications:

  • Experience in creating innovative F&B concepts and menus.
  • Prior experience in managing large-scale banquets and events.
  • Knowledge of local cuisine and ingredients, with a passion for culinary excellence.

Revenue Manager

8-Oct-2024
Destination Hospitality Management | 42416 - Phuket
This job post is more than 31 days old and may no longer be valid.

Destination Hospitality Management


Job Description

Job Title: Revenue Manager
Location: Phuket, Thailand
Job Type: Full-Time

About Us:
We are a luxury resort located in the stunning island of Phuket, renowned for providing exceptional guest experiences and top-tier service. Our property caters to both leisure and business travelers with world-class amenities and services. We are seeking a highly analytical and results-driven Revenue Manager to optimize the resort’s revenue streams and maximize profitability.

Job Summary:
The Revenue Manager will be responsible for driving revenue and profit optimization strategies by managing room inventory, pricing, and distribution channels. This role involves analyzing market trends, competitor pricing, and guest booking behavior to make data-driven decisions that enhance occupancy rates and increase revenue. The ideal candidate will have strong analytical skills, a deep understanding of the hospitality industry, and proven experience in revenue management.

Key Responsibilities:

  • Develop and implement revenue management strategies to optimize pricing and inventory management for all revenue streams (rooms, F&B, events, etc.).
  • Monitor and analyze market trends, competitor pricing, and demand forecasts to make data-driven decisions on pricing, promotions, and room allocation.
  • Use revenue management systems (RMS) and data analytics tools to track performance and identify opportunities for revenue growth.
  • Collaborate with the sales, marketing, and operations teams to ensure alignment on pricing strategies, promotions, and distribution.
  • Maximize room occupancy and Average Daily Rate (ADR) through effective yield management strategies.
  • Manage and optimize online distribution channels (OTA, GDS, direct bookings) to ensure effective pricing and inventory management.
  • Prepare regular performance reports, analyzing key revenue metrics, including RevPAR, occupancy rates, and ADR.
  • Forecast revenue based on historical data, market conditions, and demand patterns, adjusting strategies to meet business goals.
  • Develop pricing and promotional strategies to capture market share during peak and off-peak seasons.
  • Stay updated on industry trends, competitor activities, and customer behavior to proactively adjust revenue strategies.

Requirements:

  • Bachelor’s degree in Hospitality, Business Administration, Finance, or a related field.
  • Minimum of 5 years of experience in revenue management, preferably within the hospitality or luxury hotel industry.
  • Strong analytical skills with experience in data analysis and financial forecasting.
  • Proficiency in using revenue management systems (RMS) and data analytics tools.
  • Excellent understanding of pricing strategies, market segmentation, and distribution channels.
  • Ability to work collaboratively with cross-functional teams, including sales, marketing, and operations.
  • Strong communication skills and the ability to present complex data insights to senior management.
  • Fluent in English (proficiency in Thai is a plus).

Preferred Qualifications:

  • Bachelor's or Master’s degree in Hospitality or Business Administration.
  • Experience working in a luxury resort or international hotel chain.
  • Knowledge of the Phuket market and local demand drivers.

Assistant Manager, Guest Relations

8-Oct-2024
OUE Restaurants Pte Ltd | 42436 - Raffles Place, Central Region
This job post is more than 31 days old and may no longer be valid.

OUE Restaurants Pte Ltd


Job Description

Business Profile Description

A transcendent day-to-night nightlife and culinary destination where music, art, flavours, and conversations intersect. Spanning more than 10,000 square feet across Levels 61 and 62 of One Raffles Place, HighHouse offers unparalleled views of the Singapore skyline, making it the ultimate setting for meaningful connections, impeccable service, exceptional cocktail and culinary experiences, coupled with a progressive soundscape by renowed and emerging music selectors from Singapore and beyond.

Job Description

OUE Restaurants has launched an exciting nightlife and culinary destination in the 4th quarter of 2023, and we are building a team of like-minded individuals who believe in creating experiences and meaningful connections. Located in the heart of the Central Business District of Singapore and perched at the roof-top of one of the city’s iconic skyscrapers, the venue will present 2 concepts across 3 levels and will operate from lunch time till late night. 

You are responsible for ensuring that the dining club is operated smoothly through management of the day-to-day duties and develop business objectives to maximise the profitability and enhance our patron’s dining experience. 

You will be working together as a team towards the development of an enriching and exciting environment, with the goal of placing and maintaining the dining club as one of the most sought-after nightlife and culinary destination. 

Job Summary 

The Assistant Manager will be tasked with operationally focused responsibilities including but not limited to, the daily operational requirements and duties, motivation of staff in your charge and ensuring all guests are exceptionally well taken care of by the team. The individual must ensure that all quality, hygiene and safety standards are followed conscientiously and is responsible for conducting daily briefings with a key focus on skills and knowledge training in addition to the daily briefs.  

Non-operational duties include staff scheduling, inventory management, cashiering, loss prevention and maintenance. 

This individual should possess strong interpersonal skills and be able to lead and manage teams with ease and confidence, showing care for internal and external stakeholders, and be able to thrive in an exciting and fast-paced environment. 

5 Days Work Week | AWS & Performance Bonus | Medical & Dental Benefits

Key Responsibilities 

  • Arrive on duty punctually in a clean and neat appearance. 
  • Build an efficient team of staff by controlling, guiding, and motivating them in the day-to-day operations of the dining club, and ensure good communications within all levels are always maintained. 
  • Behave in a sober and orderly manner and cooperate with fellow employees and colleagues to provide efficient work within the company. 
  • Be responsible for the high standard of service of food and beverage and entertainment in the dining club. 
  • Understand the dining club’s concept and when required, contribute ideas to the marketing and entertainment of the dining club.
  • Ensure all food and beverage products are prepared and served to the quality standards stipulated in the Operations Manual, maintaining these standards to a five-star level.
  • Establish, maintain and develop adequate guest relations, including the building of the customer database. 
  • Be responsible for the training of all staff to maintain and improve the standard of service. 
  • Observe and enforce all Company regulations as stipulated in the Employee Handbook, as well as all established control procedures, in particular stock and cash. 
  • Observe and enforce all statutory regulations regarding health, safety, fire, hygiene, licensing, security, and be familiar with all fire and emergency evacuation procedures. 
  • Ensure the equipment and interiors of the dining club are always maintained thoroughly in a clean and fully operational manner to the standards stipulated in the Operations Manual. 
  • Ensure the restaurant is properly staffed and that staff appearance and discipline are maintained at all times. 
  • Be responsible for the daily briefing of the dining club staff about new promotions, menu items, functions, internal news etc. 
  • Handle promptly any guest complaints and report accordingly. 
  • Recommend improvements in methodology, equipment, or staff to improve service. 
  • Attend scheduled management meetings.
  • Work closely with other managers and across other departments in the coordination of functions and other matters of the dining club to ensure smooth management of the venue. 
  • Participate in any personal development, training, or other programs that the Operations Manager may ask you to take part in. 
  • Delegate as appropriate the various aspects of the position of Assistant Manager, at the same time ensuring the accurate execution of these tasks. 
  • Act as Duty Manager according to the work schedule with full responsibility for the running of the shift, including all reporting functions, when required.
  • Carry out any other tasks as reasonably requested by the management. 

Qualifications
Requirements

Ability to communicate effectively verbally and in writing. 
Extensive food, beverage, and restaurant operations knowledge. 
Knowledge of relevant computer applications usage.
Basic knowledge of accounting principles and practices. 
Possess organizational and team management skills with a strong and professional approach to customer service. 
Tertiary qualifications preferred; a combination of practical experience and education will be considered as an alternative.
Ability to perform all functions within the restaurant, when required

Assistant Housekeeping Manager

8-Oct-2024
Studio M Hotel Singapore | 42452 - Robertson Quay, Central Region
This job post is more than 31 days old and may no longer be valid.

Studio M Hotel Singapore


Job Description

The role reports to the Executive Housekeeper and you are responsible for the following;

  • Supervise the activities of the Room Attendants to ensure that the guest rooms corridors & service areas are well maintained
  • Co-ordinate with Front Office and update room discrepancy lists
  • Supervise a team of contract cleaning workers for rooms and public area
  • Conduct daily inspection of rooms and public area to ensure cleanliness is consistent with the brand standard
  • Ensures guest rooms are properly secured and that proper key control procedures are utilized by the housekeeping staff.
  • Advises manager & admitting personnel of rooms ready for occupancy.
  • Conduct inventory checks for operating equipment and linens
  • Conduct regular training for staff
  • Handle guest request and complaints and take service recovery measures if required
  • Co-ordinate with vendors eg: Laundry services and other outsource service
  • Make recommendations to improve service and ensure more efficient operation
  • To carry out any other duties and responsibilities as assigned

Assistant Manager, F&B Deployment

8-Oct-2024
Resorts World at Sentosa Pte Ltd | 42454 - Sentosa, Central Region
This job post is more than 31 days old and may no longer be valid.

Resorts World at Sentosa Pte Ltd


Job Description

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.



Job description:

Primary Responsibilities

  • Rostering Support: Assist the F&B Deployment Manager in overseeing the deployment team. Help in ensuring all shifts are effectively staffed, managing minor manpower gaps, and supporting in the development of contingency plans. Assist in supervising the processes for:
  • Deployment of staff
  • Scheduling for Inductions Programs
  • Submissions to relevant authorities.
  • Support the review and analysis of historical trends for Deployment.
  • Planning Assistance: Aid in formulating strategies for the rostering process. Contribute to process mapping and efficiency improvements within rostering operations.
  • HR Collaboration: Support collaboration with HR to integrate new team member induction and skill assessment into the rostering system, ensuring staffing meets workforce needs.
  • Business Unit Support: Facilitate communication and coordination with individual business units to ensure effective cross-deployment and optimal resource allocation.
  • Communication: Assist in maintaining clear communication channels to align rostering practices with the division's objectives.
  • Project Support: Help coordinate and manage projects related to rostering, including scheduling, pre-deployment processes, and absence management.
  • Change Management Assistance: Support the design and implementation of change management strategies for transitioning rostering duties from business units.

Requirements

  • Must possess at least Diploma/Advanced/Higher/Graduate Diploma or equivalent practical experience
  • Strong communication skills, both written and verbal.
  • Leadership potential, with the ability to assist in guiding and motivating a team.
  • Analytical and problem-solving skills.
  • Capacity to multitask in a fast-paced, diverse environment.
  • Proficiency in Microsoft Office suite.
  • Understanding F&B operations is advantageous.

Assistant Manager, Event Services

8-Oct-2024
Resorts World at Sentosa Pte Ltd | 42460 - Sentosa, Central Region
This job post is more than 31 days old and may no longer be valid.

Resorts World at Sentosa Pte Ltd


Job Description

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.



Job description:

Primary Responsibilities

  • Oversee events and guide the team in executing the appropriate orders and instructions for the events.
  • Partner BUs to address areas of improvements to solicit return business.
  • Work within internal budgeted costs to obtain a healthy profit.
  • Establish and guide the team on Standard Operating Procedures, rules of engagement and execution of events in accordance with the strategic directions and/or the prevailing bottom-line of RWS.

Requirements

  • Degree in Business or relevant fields
  • Minimum 3-5 years relevant experience in MICE Event Services
  • Possesses strong interpersonal and communication skills
  • Strong knowledge of the tourism and attractions sales industry with past experiences in a similar role
  • Preferably up-to-date knowledge in Opera PMS and or Delphi Sales & Catering

Manager, Event Services

8-Oct-2024
Resorts World at Sentosa Pte Ltd | 42461 - Sentosa, Central Region
This job post is more than 31 days old and may no longer be valid.

Resorts World at Sentosa Pte Ltd


Job Description

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.



Job description:

Primary Responsibilities

  • Leading a team of 3 to 4 persons in conference servicing, group handling and event management.
  • Oversee events and guide the team in executing the appropriate orders and instructions for the events.
  • Establish and guide the team on Standard Operating Procedures, Key Performance Indicators, and execution of events in accordance with the strategic directions and/or the prevailing objectives.
  • Able to communicate and resolve any deficiencies with the operations team to ensure guest satisfaction.
  • Partner Business Units to address areas of improvements in order to solicit returning business.
  • Work within budgets to obtain a healthy profit.

Requirements

  • Degree in Business, Hotel & Tourism Management, or relevant fields
  • Minimum 3-5 years relevant experience in MICE Event Services/Conference Services
  • Superior interpersonal and communication skills
  • Strong knowledge of the tourism and attractions sales industry with experience in a similar role
  • Preferably up-to-date knowledge in Opera PMS and or Delphi Sales & Catering
  • Currently leading a team of 3 to 4 persons

Manager on Duty

8-Oct-2024
The Ritz-Carlton | 42390 - Setiabudi, Jakarta
This job post is more than 31 days old and may no longer be valid.

The Ritz-Carlton


Job Description

JOB SUMMARY

Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Supporting Property Operations and Guest Relations Needs

• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.

• Communicates any variations to the established norms to the appropriate department in a timely manner.

• Sends copy of MOD report to all departments on a daily basis.

• Strives to improve service performance.

• Ensures compliance with all policies, standards and procedures.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Supporting Profitability Goals

• Understands and complies with loss prevention policies and procedures.

• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

Managing the Guest Experience

• Intervenes in any guest/associate situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and associate well being is preserved.

• Empowers associates to provide excellent customer service.

• Provides immediate assistance to guests as requested.

• Serves as a leader in displaying outstanding hospitality skills.

• Sets a positive example for guest relations.

• Responds to and handles guest problems and complaints.

• Ensures associates understand customer service expectations and parameters.

• Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.

• Participates in the development and implementation of corrective action plans to improve guest satisfaction.

• Records guest issues in the guest response tracking system.

Assisting Human Resources Activities

• Participates as needed in the investigation of associate and guest accidents.

• Observes service behaviors of associates and providing feedback to individuals.

• Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.

• Celebrates successes and publicly recognizes the contributions of team members.

• Ensures associates are cross-trained to support successfully daily operations.

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.

• Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

 
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Asst. Housekeeping Manager

8-Oct-2024
The Pavilions Bali ( Mata Hijau Indonesia ) | 42392 - South Denpasar, Bali
This job post is more than 31 days old and may no longer be valid.

The Pavilions Bali ( Mata Hijau Indonesia )


Job Description

THE PAVILIONS BALI, a luxury boutique property in Sanur, is looking at growing its exceptional team.
·         We are hiring for candidates with excellent customer service skills, able to multitask and grow in a dynamic and hands-on work environment.
·         Proven success in a similar role and resort environment mandatory
·         Candidates must be based in Bali and have superior command of English and Bahasa.
Assistant Housekeeping Manager 
• Minimum two years supervisory experience in Housekeeping department  
• Maintain high levels of room cleanliness and deliver an exceptional in-villa dining experience
• Comfortable with administering HSK resources and inventory control  
• Butler and/or F&B service experience highly desirable 
• Strong team player with attention to detail, passionate trainer 
• Excellent customer service ambassador  
• Ensure compliance with the relevant fire and safety laws, act as a safety & emergency champion

Persyaratan minimum:
  • Mencari kandidat untuk bekerja pada:
    • Senin: Pagi, Siang
    • Selasa: Pagi, Siang
    • Rabu: Pagi, Siang
    • Kamis: Pagi, Siang
    • Jum'at: Pagi, Siang
    • Sabtu: Pagi, Siang
    • Minggu: Pagi, Siang
  • Diperlukan 2-3 tahun pengalaman kerja yang relevan untuk posisi ini
  • Pelamar harus memiliki KTP
  • Tanggal mulai kerja: 08 October 2024

Front Office Manager

8-Oct-2024
Accor Asia Corporate Offices | 42378 - Thai Mueang, Phang Nga
This job post is more than 31 days old and may no longer be valid.

Accor Asia Corporate Offices


Job Description


Job Description


•Coordinate and monitor major group movements for meetings and conferences, and ensure that action plans cover all areas of operations •

•Makes courtesy calls to VIPS, long stay and corporate guest to obtain feedback and pro-act to handle any lapses in service standards

•Handle all guest correspondences and ensure prompt follow-ups


Qualifications


•Minimum 3 years of relevant experience in a similar capacity

•Excellent reading, writing and oral proficiency in English language

•Well-presented and professionally groomed at all times

Bar Manager

8-Oct-2024
Sorrento (HK) Limited | 42419 - Tsim Sha Tsui, Yau Tsim Mong District
This job post is more than 31 days old and may no longer be valid.

Sorrento (HK) Limited


Job Description

Job Responsibility

  • Support, monitor and assists daily bar set-up and operations
  • Serve drinks to company standards 
  • Prepare the high standard alcoholic or non-alcoholic beverages for bar and patrons
  • Monitor the cleanliness & tidiness of the bar area, including tableware, silverware and glasses
  • Ensure all guests feel welcome and are given friendly, responsive and courteous service.
  • Responsible for ad-hoc duties assigned by supervisors

Job Requirements

  • At least 5 years supervisory level  experience in the bar industry
  • Good and solid knowledge of mixology
  • A stronger leader, a team builder and a motivator with ambition to succeed
  • Enjoy working independently on shifts and during weekends and public holidays
  • Good in spoken English
  • Immediate available is preferred

Director of Catering & Events

8-Oct-2024
St. Regis Hong Kong | 42383 - Wan Chai, Wan Chai District
This job post is more than 31 days old and may no longer be valid.

St. Regis Hong Kong


Job Description

Step into a world where timeless elegance meets modern innovation at the St. Regis Hotel, the House of Astor! 

We’re on the lookout for an enthusiastic Director of Catering and Events to lead our mission in reimagining luxury through unparalleled service and unforgettable experiences.

In this exciting role, you’ll be at the heart of our vibrant catering and social business, orchestrating every detail to ensure that each event is a masterpiece, delivering impeccable service that leaves a lasting impression.

We’re searching for a dynamic team player who thrives on creativity and has a proactive spirit, and a background in the luxury market a definite plus!

At the St. Regis Hotel, our rich history dates back to the early 1900s, but we’re not just about tradition—we’re about transformation! 

Every team member contributes to shaping a pioneering future that elevates modern luxury. 

Your passion for service, commitment to excellence, and knack for anticipating needs will be key to your success.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Personal data collected will be used for recruitment purpose only. Applicants not hearing from us within 6 weeks from the date of advertisement may consider their application unsuccessful.

Be

begin

belong

become

EXECUTIVE CHEF

7-Oct-2024
Asian Cuisine & Hospitality Co., Ltd. | 42339 - Bang Rak, Bangkok
This job post is more than 31 days old and may no longer be valid.

Asian Cuisine & Hospitality Co., Ltd.


Job Description

Are you ready for an exciting culinary adventure? Mango Tree is expanding in Japan, and we’re looking for an Executive Chef who is passionate about Thai cuisine and eager to lead our team in this new venture.

In this role, you will train and inspire the local team, ensuring that our food quality and flavors meet our high brand standards. You’ll have the opportunity to shape our culinary offerings in a vibrant, dynamic environment.

Main Responsibilities:

  • Ensure to keep and maintain the “taste standard” of the mother brand as you're trained in Thailand.
  • Provides guidance to junior kitchen staff members, including, but not limited, to line cooking, food preparation, and dish plating.
  • Oversees and organizes kitchen stock and ingredients.
  • Ensures a first-in, first-out food rotation system and verifies all food products are properly dated and organized for quality assurance.
  • Keeps cooking stations stocked, especially before and during prime operation hours.
  • Supervises all food preparation and presentation to ensure quality and Thai restaurant standards.
  • Works with head chef to maintain kitchen organization, staff ability, and training opportunities.
  • Verifies that food storage units all meet standards and are consistently well-managed.
  • Assists head chef with menu creation.
  • Coordinates with restaurant management team in Japan and the Franchisor team in Thailand.

 **This position is a mixture of day-to-day operations and some paperwork required.

 

Qualifications:

  • Minimum 5-6 years in a Thai kitchen, confident in all cooking stations, especially wok and grill.
  • Bachelor’s degree or relevant qualifications.
  • Age between 30 and 50 years old.
  • Strong overall kitchen knowledge and previous training experience.
  • Extensive knowledge of Thai cuisine.
  • Familiarity with food cost management, stock control, food safety, and hygiene standards.
  • Ability to create new recipes and enhance food presentation and promotions.
  • Strong English communication skills (written and verbal), as all work and training will be conducted in English.
  • Excellent interpersonal skills.
  • "CAN DO" mindset, positive, forward-thinking, and able to think creatively.
  • Proficient in email, Microsoft Word, and Excel.
  • Strong attention to detail and good at paperwork.
  • Able to work effectively under pressure with minimal supervision.
  • Capable of taking charge and solving problems when supervisors are absent.
  • Patient, culturally sensitive, and willing to go the extra mile.
  • Must be open to working overseas.
  • Japanese language skills are a plus.
  • Salary of 5-6 million Japanese yen per year, with accommodation provided.

General Manager - Waldorf Astoria Bangkok

7-Oct-2024
Hilton Hotel | 42418 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Hilton Hotel


Job Description

Hilton Overview:

With 19 world-class brands, in 119 countries and territories comprising more than 7000 properties, Hilton offers countless opportunities to delight. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world everyday. The possibilities are endless with a career at Hilton, the #1 World’s Best Workplace awarded by Great Place to Work & Fortune.

Property Overview:

Waldorf Astoria is effortlessly luxury - a refined haven for our guests, sincerely elegant service and unforgettable experiences. 

The Waldorf Astoria Bangkok is situated on the ultra modern Magnolia Ratchadamri Boulevard in the heart of Bangkok. This is a 171 room hotel with 6 F&B outlets, pool, spa and fitness centre. 

Role Description:

The General Manager is responsible for delivering exceptional performance for our company, owners and team members. Leading a team of executives, you will inspire a culture of excellence, financial stewardship and a guest experience that delivers on Waldorf Astoria's brand pillars. 

1. Champion Business Excellence

  • Drive the hotel’s financial success and guest satisfaction by exceeding key performance indicators.
  • Collaborate with Sales and Marketing to develop revenue generating strategies for the hotel
  • Stay ahead of market trends and seize new opportunities

 2. Lead with Vision:

  • Inspire a culture of excellence by providing strong leadership to all team members.
  • Monitor and develop team member performance, particularly the executive team and department heads
  • Foster a workplace where every team member thrives and contributes to the property’s collective goals 

 3. Elevate Guest Experience 

  • Manage operations with a keen eye for detail
  • Monitor guest feedback and implement improvements as necessary to exceed guest expectations
  • Deliver exceptional service to ensure every guest leaves with a desire to return

4. Financial Stewardship

  • Develop and manage the hotel’s budget, including revenue forecasting, expense control and capital expenditures
  • Regularly evaluate and analyze our financial landscape and adjust course to meet and surpass our financial objectives 

 5. Quality Assurance

  • Guarantee the highest standards of hotel upkeep, safety and guest satisfaction
  • Conduct regular inspections to ensure compliance with quality and brand standard requirements
  • Implement improvement initiatives to enhance overall guest experience and hotel reputation

6. Owner Relations

  • Build strong rapport with hotel owners through proactive and on-going communication
  • Serve as a primary liaison between hotel owners and corporate entities

Role Requirements: 

  • Previous General Manager experience in the luxury hospitality tier in Asia, ideally within Thailand 
  • Proven experience in leading commercial strategy and F&B repositioning 
  • Demonstrated ability to translate brand into experiences for guests and team members alike 
  • Successful track record of driving commercial returns and guest engagement metrics
  • Solid grasp of financial management principles and experience in budgeting and forecasting
  • Outstanding communication, negotiation skills and stakeholder management expertise 

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hiton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Front Office Manager

7-Oct-2024
BE Grand Resort | 42350 - Bohol, Central Visayas
This job post is more than 31 days old and may no longer be valid.

BE Grand Resort


Job Description

As the Front Office Manager at BE Grand Resort Bohol, you will play a pivotal role in ensuring exceptional guest experiences through effective management of the front desk and all associated operations. You will lead a dedicated team, oversee daily activities, and maintain high standards of customer service, ensuring that every guest feels welcomed and valued.

Key Responsibilities:

  • Team Leadership: Supervise and train front office staff, fostering a positive work environment and ensuring team cohesion.
  • Guest Relations: Handle guest inquiries, complaints, and special requests, ensuring prompt and satisfactory resolutions to enhance the guest experience.
  • Operational Management: Oversee front desk operations, including check-in/check-out procedures, reservations, and room assignments, ensuring efficiency and accuracy.
  • Financial Accountability: Manage front office cash handling and ensure compliance with accounting policies and procedures, including daily audits and reporting.
  • Collaboration: Work closely with housekeeping, maintenance, and other departments to ensure seamless operations and high service standards.
  • Marketing and Promotions: Assist in the development and implementation of marketing strategies to promote the resort and drive occupancy.
  • Reporting: Prepare and present reports on front office performance, guest feedback, and team productivity to the General Manager.
  • Policy Enforcement: Ensure compliance with health and safety regulations and hotel policies, including guest privacy and security protocols.
  • Inventory Management: Oversee inventory of front office supplies and coordinate orders as necessary.

Qualifications:

  • Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred.
  • Experience: Minimum of 3 years of experience in a front office role, with at least 1 year in a supervisory position in a hotel or resort setting.
  • Skills:
    • Strong leadership and team management skills
    • Excellent communication and interpersonal skills
    • Proficient in hotel management software and Microsoft Office Suite
    • Strong problem-solving abilities and attention to detail

Personal Attributes:

  • Passion for hospitality and guest satisfaction
  • Positive attitude and ability to motivate a team
  • Ability to thrive in a fast-paced environment
  • Flexibility to work various shifts, including weekends and holidays

Assistant Manager – 665 Degrees Fahrenheit

7-Oct-2024
Andaz Singapore | 42366 - Bugis, Central Region
This job post is more than 31 days old and may no longer be valid.

Andaz Singapore


Job Description

Come join us to express your Andaz as Assistant Manager - 665 Degrees Farenheit if the following describes you.

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Outlet is responsible to assist the Outlet Manager in managing the assigned outlet as a successful independent profit centre, in line with the outlet’s operating concept and Hyatt International standards, ensuring maximum guest satisfaction while operating within budget, helping to ensure the financial success of the outlet.

 

Benefits

  • 5 days work week
  • Medical/Dental/Optical benefits
  • Staff discount
  • Duty meals provided
  • Uniform provided
  • Applicable midnight allowance & OT
  • Other exciting benefits e.g. Free Hyatt Hotel stays

** we regret that only shortlisted candidates will be notified **

Assistant Restaurant Manager

7-Oct-2024
White Restaurant | 42334 - Central Region
This job post is more than 31 days old and may no longer be valid.

White Restaurant


Job Description

The Assistant Restaurant Manager is responsible for the manpower needs, the operation flow and resolve any issues face in the restaurant outlet.

Job Description:

  • Manage all daily front-of-house (FOH) and back-of-house (BOH) operations, ensuring smooth restaurant functioning as per company SOPs.
  • Supervise and support staff to provide excellent customer service.
  • Coordinate with the kitchen and FOH teams to ensure seamless service during peak hours.
  • Monitor restaurant operations to ensure the highest levels of efficiency, from food preparation to table turnovers.
  • Manage inventory, ordering, and waste to optimize resource use and cost control.
  • Recruit, train, and manage restaurant staff, ensuring that all team members meet performance expectations.
  • Conduct & evaluate regular performance reviews and implement training programs to enhance staff skill sets.
  • Manage staff scheduling to ensure optimal coverage during peak hours.
  • Monitor customer feedback and ensure that customer service meets or exceeds company standards.
  • Ensure excellent customer service, resolve customer complaints, and maintain a high level of customer satisfaction.
  • Collaborate with the Operations Manager to implement strategies for achieving sales and profitability targets.
  • Monitor daily revenue, control labour and food costs, and implement initiatives to improve profitability.
  • Report on restaurant performance to the Operations Manager, providing insights on staff, operations, and customer satisfaction.
  • Ensure that the restaurant complies with health and food safety regulations, including hygiene, sanitation, and staff safety.
  • Conduct regular safety checks and audits to identify and resolve any potential hazards.
  • Ensure that labour expenses are align with budgetary goals.
  • Implement strategies to maximize productivity.
  • Fulfil and adhere to all required administrative work as per the directives from all the supporting departments.
  • Ensure timely submission of reports such as staff attendance, payroll-related documents, and financial data (e.g., expense reports, inventory costs).
  • Coordinate training schedules for staff and ensure compliance with internal training programs.
  • Assist the marketing team with promotional campaigns by implementing and monitoring in-house promotions.

Job Requirements:

  • Certificate/Diploma in Hospitality/Restaurant Management or equivalent.
  • Minimum 5 years of relevant experience with at least 3 years in a managerial level.
  • Energetic, good team player and service oriented.
  • Great leadership with solid analytical, communications and interpersonal skills.

Additional Job Information:

  • Sign-On Bonus Up to $1,500!!!

Restaurant Manager

7-Oct-2024
EIGHT PTE. LTD. | 42337 - Central Region
This job post is more than 31 days old and may no longer be valid.

EIGHT PTE. LTD.


Job Description

We are seeking a dedicated and experienced Restaurant Manager to oversee daily operations, ensure high-quality service, and drive profitability in our establishment. The ideal candidate will have a passion for the food and beverage industry, exceptional leadership skills, and a commitment to delivering an outstanding dining experience.

Key Responsibilities:

  • Oversee daily restaurant operations, including staff management, inventory control, and customer service.
  • Recruit, train, and develop staff to ensure a motivated and skilled team.
  • Monitor food quality and presentation to maintain high standards.
  • Manage budgets, financial reports, and profitability.
  • Develop and implement strategies to improve service, increase sales, and enhance customer satisfaction.
  • Ensure compliance with health and safety regulations.
  • Handle customer inquiries, feedback, and complaints professionally.
  • Collaborate with kitchen staff to create menu items and specials.
  • Maintain a positive work environment and foster teamwork among staff.

Qualifications:

  • Proven experience as a restaurant manager or in a similar role.
  • Strong leadership and organizational skills.
  • Excellent communication and interpersonal abilities.
  • Knowledge of restaurant management software and POS systems.
  • Ability to work in a fast-paced environment and manage multiple tasks.
  • Understanding of food safety and sanitation regulations.
  • Flexible schedule, including evenings and weekends.

Education:

  • Bachelor’s degree in hospitality management, business administration, or a related field preferred.
  • Certification in food safety and alcohol service is a plus.

What We Offer:

  • Competitive salary and performance-based bonuses.
  • Opportunities for professional development and career advancement.
  • A supportive and dynamic work environment.

Application Process:

To apply, please submit your resume and a cover letter detailing your relevant experience to yung@theurbanfindr.com. We look forward to welcoming a passionate leader to our team!

Assistant Manager FOH (New Opening / CBD Location)

7-Oct-2024
Nextbeat Singapore Pte. Ltd. | 42368 - Central Region
This job post is more than 31 days old and may no longer be valid.

Nextbeat Singapore Pte. Ltd.


Job Description

・$3,000 - $4,500

・New Opening

・Split Shift

・Central Location

<Benefits>
 • Annual Leave 12 days

• 13th month Bonus

• Incentives


<Responsibilities>

• Manage customer interactions, handle seating, take orders, and ensure that the restaurant operates smoothly on the customer-facing side.

• Key responsibilities include greeting and seating guests, managing reservations, taking orders accurately, delivering food and beverages, handling payments, daily sales reporting and addressing customer concerns.

• Coordinate with the kitchen and back-of-house staff to ensure timely service and maintain a clean and organized dining area.

• Excellent communication, multitasking, and customer service skills are essential for this role.

 

<Requirements>

• Min of 2 years experience in Hospitality

• Seeking an ambitious candidate who wants to grow within an expanding hospitality group.

• Good work ethics and personality

• With basic wine knowledge and cocktail abilities

 

Nextbeat Singapore Pte.Ltd.

EA License Number: 22C1267

Restaurant Manager #69871

7-Oct-2024
Anradus Pte. Ltd. | 42370 - Central Region
This job post is more than 31 days old and may no longer be valid.

Anradus Pte. Ltd.


Job Description

Restaurant Manager #69871

 

Job Description

  • Industry/ Organization Type: Manufacturing/ Food Production
  • Position Title: Restaurant Manager  
  • Working Location: Central
  • Working Hours: 5.5 days or 6 days, rotating shift 
  • Salary Package: Up to $6,000 + Bonus 
  • Duration: Permanent 

 

Key Responsibilities

  • Oversee daily restaurant operations and maintain a positive outlet image.
  • Coordinate front and back-of-house activities to ensure smooth service delivery.
  • Train and coach new and existing staff on customer service best practices.
  • Manage staff training, scheduling, and performance evaluations.
  • Organize and supervise shifts.
  • Address customer complaints promptly and suggest appropriate solutions.
  • Ensure adherence to safety and sanitation regulations.
  • Control operational costs and implement measures to reduce waste.
  • Stay updated on market trends and develop innovative processes to improve efficiency.
  • Prepare reports.
  • Analyze and forecast sales to optimize profitability.

 

APPLY NOW!!!

  • At least 2 years of relevant experience in F&B operations
  • Bilingual in English and Mandarin to liaise with Mandarin-speaking counterparts
  • Able to commit on weekends or Public Holidays 

 

Please apply through ANY of the following methods:

  • Submit your application by clicking the APPLY button;
  • Email your resume to Job(at)anradus.com.sg. Please indicate #69870 on the email subject.

 

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

 

Anradus Pte Ltd | EA License No. 20C0161
Adelin Chong | EA Reg No.: R1875641

Sous Chef (Pastry)

7-Oct-2024
Inter Island Manpower Pte Ltd | 42375 - Central Region
This job post is more than 31 days old and may no longer be valid.

Inter Island Manpower Pte Ltd


Job Description

Job Responsibilities:

  • Oversee day to day overall kitchen operations
  • QC and ensure high quality and consistency of all cakes
  • Analyse customers’ feedback to improve food quality
  • Oversee and ensure compliance hygiene, sanitation and safety standards 
  • Lead, train and manage new employees and provide ongoing training for all staff 
  • Create new seasonal cakes and menus
  • Recruiting, hiring and training when needed 
  • Monitoring and controlling stock levels
  • Maintain food cost margins within given range
  • Efficient manpower planning and rostering
     

Job Requirements:

  • At least 5 years of culinary experience with 3 years of supervisory experience. Experience in a cake shop/ pastry setting is a bonus
  • Extensive food knowledge and creativity
  • Experience in maintaining rigorous high quality and safety standards
  • Strong leadership, self-motivated and good people skills 
  • Team player with a good learning attitude

 

Registration No: R24123075

Inter Island Manpower Pte Ltd (Co Reg: 200810144N / EA License: 08C3527)

Please send your updated resume by clicking “Apply”.

Only shortlisted candidates will be notified.

Assistant Guest Relations Manager │Louise

7-Oct-2024
Jia Group Holdings Limited | 42342 - Central, Central and Western District
This job post is more than 31 days old and may no longer be valid.

Jia Group Holdings Limited


Job Description

The Job

  • Reporting directly to the general manager
  • Monitor daily bookings and ensure assigned tables with maximised capacity
  • Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation
  • Responds all incoming enquiries promptly and professionally
  • Promptly address guests’ requests, actively listen to and resolve complaints
  • Improve and provide service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed in rotation
  • Handle all reservations requests, changes and cancellations received by any channels
  • Acting as Restaurant Ambassador upon guest arrival and ensure guest satisfaction with dining experience
  • Assist in the daily operations of the restaurant
  • Ensures restaurant standards and SOP's are consistently implemented
  • Identify areas of improvements and finding effective solutions
  • Deliver food & beverage items to guests
  • Be attentive and alert of guest's needs
  • Ensure staff is working together as a team to ensure optimum service and that guest needs are met.
  • Complete opening and closing duties including setting up necessary supplies and tools,
  • Cleaning all equipment and areas, locking doors, etc.
  • Inspect storage areas for organization, use of FIFO, and cleanliness
  • Complete scheduled inventories and stock and requisition necessary supplies
  • Monitor dining rooms for seating availability, service, safety, and well being of guests
  • Take an active role in coaching and developing junior staff

What You Need

  • Self-motivated, responsible and have real passion in food and beverage service
  • Good command of both written and spoken English and Chinese
  • Cheerful and polite attitude
  • Well organized and a good planner
  • Excellent communication and presentation skills
  • Customer-oriented with problem-solving and multi-tasking skills
  • Flexibility in dealing with onsite or guest’s last minute demands and when instilling a “Can-do" attitude
  • Good initiative, teamwork and interpersonal skill; Ability to work in a team environment, create courteous, friendly and professional work environment
  • Good time management skill and willingness to work flexible shifts and hours
  • Minimum 3-4 year experience in F&B or hotel industry
  • Experience with the SevenRooms booking system
  • Exposure in Michelin-starred restaurants is an advantage
  • Good communication skills and pleasant personality
  • Take initiative and service orientated
  • Confident in running busy shifts

We offer

  • 2 day offs per week
  • Employee discount to be used across the Group’s outlets
  • Staff meal
  • Uniform cleaning
  • On-job training and opportunities for growth
  • Medical insurance
  • Yearly performance bonus
  • Competitive salary

Front Office Manager or Resident Manager/Pattaya / (307JS)

7-Oct-2024
HR Power Solution Recruitment Co., Ltd. | 42340 - Chon Buri
This job post is more than 31 days old and may no longer be valid.

HR Power Solution Recruitment Co., Ltd.


Job Description

Responsibilities

  • Oversee daily property operations, including maintenance, housekeeping, and security.
  • Ensure the property meets health and safety standards.
  • Serve as the primary point of contact for residents and guests.
  • Address and resolve resident complaints and inquiries in a timely manner.
  • Assist in preparing and managing the property budget.
  • Monitor expenses and ensure adherence to financial policies.
  • Organize resident events and activities to foster a sense of community.
  • Maintain relationships with local businesses and organizations.


Qualifications:

  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Previous experience in property management or a similar role.
  • Strong leadership and interpersonal skills.
  • Excellent communication and problem-solving abilities.
  • Proficient in Microsoft Office and property management software.
  • Very good in English
  • Can work at Pattaya area

Restaurant Manager

7-Oct-2024
YATS International Leisure Philippines | 42359 - Clark Freeport Zone, Pampanga
This job post is more than 31 days old and may no longer be valid.

YATS International Leisure Philippines


Job Description

RESTAURANT MANAGER (with background in handling Fine Dining Cuisine)

Job brief

We are looking for a Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.

Restaurant Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

To be successful in this role, you’ll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity. schedules, oversee food prep and make sure we comply with health and safety restaurant regulations.

We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.

· Coordinating daily restaurant management operations

· Delivering superior food and beverage service and maximizing customer satisfaction

· Responding efficiently and accurately to restaurant customer complaints

· Coordinate daily Front of the House and Back of the House restaurant operations

· Deliver superior service and maximize customer satisfaction

· Respond efficiently and accurately to customer complaints

· Regularly review product quality and research new vendors

· Organize and supervise shifts

· Appraise staff performance and provide feedback to improve productivity

· Estimate future needs for goods, kitchen utensils and cleaning products

· Ensure compliance with sanitation and safety regulations

· Manage restaurant’s good image and suggest ways to improve it

· Control operational costs and identify measures to cut waste

· Create detailed reports on weekly, monthly and annual revenues and expenses

· Promote the brand in the local community through word-of-mouth and restaurant events

· Recommend ways to reach a broader audience (e.g. discounts and social media ads)

· Train new and current employees on proper customer service practices

· Implement policies and protocols that will maintain future restaurant operations

- MUST BE FLEXIBLE

- WILLING TO WORK ON WEEKENDS & HOLIDAYS IF NECESSARY

- CAN START IMMEDIATELY

- CAN HANDLE SALES TARGETS & QUOTAS

- GOOD COMMAND OF THE ENGLISH LANGUAGE

- WITH FINE DINING EXPERIENCE AS RESTAURANT MANAGER IS A MUST

 

Chief Engineer

7-Oct-2024
Charlie's El Nido | 42358 - El Nido, Palawan
This job post is more than 31 days old and may no longer be valid.

Charlie's El Nido


Job Description

Responsible for the management and maintenance of the external and internal facilities including electrical and mechanical equipment, plumbing, carpentry, and office and room fixtures ensuring that the facilities, equipment, and fixtures are in good running condition.  The scope of the job is not limited to the management and maintenance of the property but includes crisis management, preventive maintenance, energy conservation activities, and other innovative approaches that would result to profits and savings.

 

Duty Manager (The Mini Suites Eton Tower Makati)

7-Oct-2024
Eton Properties Philippines Inc. | 42349 - Makati City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Eton Properties Philippines Inc.


Job Description

Job Summary:

  • To assist the Asst.Front Office Manager (AFOM) in handling Front Office Operations smoothly in attaining the “Total Guest Satisfaction” goal.
  •  To implement the Front Office Policies and Procedures, increase average room rate (ARR), Room revenue, and occupancy.
  • The said position is also responsible for finding solutions to complaints, responding to emergencies, and ensuring efficient and courteous service to guests at all times.

Responsibilities:

  •  Ensures that all Front Office employees are following the Policies and Procedures set by the Company
  •  Ensures the highest levels of guest satisfaction by providing excellent customer service to guests.
  •  Coordinates with the Security team in maintaining the safety of premises, guests, and personnel regarding the following:
  •  Respond to fire and safety alarm calls
  • Take preventive actions on potential security hazards
  •  Coordinate with Security regarding different emergency scenarios according to the ETM Emergency manual
  • Handles and maintains DM fund and cash advance that needs to be replenished on the next working day
  • Deals with conflict situations and responds to customer complaints effectively and courteously, providing solutions as quickly as possible. Prepares the DMs events log to be submitted to the Management, ensuring that the information collected is accurate and verified. Makes investigation if needed
  •  Motivates all Guest Service Agents to increase the hotel revenue through Upselling and converting inquiries to Walk in reservation
  • Assists Guest Service Agents in check-in and check-out.
  • Assists Reservations and Front Desk in handling room reservation requests
  •  Motivates employees to maintain a positive work atmosphere
  • Conducts Night Audit by monitoring financial procedures, room rate changes, and rate variance report
  •  Coordinates with the Finance Department on all cashiering functions and credit procedures concerning the Front Office
  • To have full knowledge of Emergency and Fire procedures and that all Front Office staff are fully trained
  • Prepares weekly schedule of the department to be approved by AFOM
  •  To direct and coordinate the overall activities of the Security Department. To guarantee the safety of all the guests, employees, and hotel property. Implement and enforce safety regulations and house rules
  •  Hotel safety, security, and emergency response implementation
  •  VIP security and events plan and supervise its execution
  •  Conforms to policies & procedures and rules & regulations as laid down by hotel management to achieve the highest levels of uniformity and guest service.
  • Delegates to and supervise all staff within the department. Directs and controls all subordinates to ensure that all operational matters are handled on time.
  • To report to Security Managers all crime incidents and emergency matters in the hotel during the night shift.
  • Performs special duties as required or designated by the Security Manager in relation to emergency response and security protocol.

Schedule:

  • 6 days per week and shifting schedule

Compensation

  • Basic Pay + Performance Incentives entitlement upon the date of hire
  • Duty Meal
  • Uniform
  • Company Leave Benefits (15VL/15SL) - pro-rated and earning upon date of hire
  • HMO with two  (2) dependents
  • Others to be discussed

 

Minimum Requirement

  • Candidate must possess at a Bachelor's/College Degree in Hospitality/Tourism/Hotel Management or equivalent.
  • At least 2 - 4 Year(s) of working experience as Duty Manager / Front Office Supervisor in a Hotel setting
  • Required Skill(s): Excellent Customer Service, Cashiering, PMS

HOUSEKEEPER

7-Oct-2024
JPSC Group Holdings INC. | 42352 - Makati City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

JPSC Group Holdings INC.


Job Description

Urgently Hiring, HOUSEKEEPER

STAY-IN

 

Responsibilities:

1. Dusting and polishing furniture and fixtures 

2. Cleaning and sanitizing toilets, showers/bathtubs, countertops, and sinks 

3. Maintaining a clean and sanitary kitchen area 

5. Making beds and changing linens 

6. Sweeping/vacuuming, polishing, and mopping hard floors 

7. Sorting, washing, loading, and unloading laundry 

8. Ironing clothing items

 9. Emptying trash receptacles and disposing of waste

 10. Monitoring cleaning supplies and ordering more as needed 

11. Reporting any necessary repairs or replacements 

12. To perform other tasks and responsibilities that may be assigned by the immediate superior.

 

Willing to train.

Can work with International Boss

Can speak english.

SOUS CHEF

7-Oct-2024
Private Advertiser | 42353 - Makati City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Private Advertiser


Job Description

Job Qualification

A degree in Culinary Arts or the same field is required.
3-5 years of relevant work experience is required for this role
Must have 3 years’ experience as sous chef in  hotels or fine dining
Strong knowledge of cooking methods, kitchen equipment, and best practices.
The Sous Chef will be the head of the Kitchen and  managing the kitchen operations, including food preparation, staff supervision, inventory management, and maintaining the kitchen’s cleanliness and safety standards.  

Key Responsibilities:

Food Preparation and Cooking:

Oversee and participate in the preparation and cooking of menu items.
Ensure dishes are prepared according to recipes, presentation standards, and quality specifications.
Assist with menu development and recipe creation, including seasonal and special items.
 

Kitchen Management:

Supervise and coordinate the activities of kitchen staff, including line cooks and prep cooks.
Ensure efficient workflow and timely completion of food orders.
Maintain inventory levels, order supplies, and manage food costs effectively.
Implement and enforce kitchen procedures, including food safety and sanitation standards.
Staff Training and Development:

Train new kitchen staff on cooking techniques, safety procedures, and kitchen operations.
Conduct regular staff meetings and provide feedback to team members.
Foster a positive and productive work environment.
 

Quality Control:

Monitor and maintain the quality and consistency of dishes served.
Conduct regular inspections of food preparation and storage areas.
Address and resolve any quality or service issues promptly.
 

Health and Safety Compliance:

Ensure all health and safety regulations are followed, including proper food handling and sanitation practices.
Maintain cleanliness and organization in the kitchen and storage areas.
Adhere to and enforce safety protocols to prevent accidents and injuries.
Administrative Duties:

Assist in creating and maintaining kitchen schedules and labor costs.
Participate in inventory management and ordering supplies as needed.
Prepare reports and documentation as required by the Executive Chef.

DIGITAL MARKETING MANAGER

7-Oct-2024
CITY GARDEN GRAND HOTEL | 42363 - Makati City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

CITY GARDEN GRAND HOTEL


Job Description

Key Responsibilities:
City Garden Grand Hotel is seeking a results-driven Digital Marketing Manager to join our marketing team. The ideal candidate will be responsible for developing and implementing digital marketing strategies that will enhance the hotel's online presence, drive bookings, and boost brand recognition. You will manage the hotel's digital platforms, oversee online advertising campaigns, and work closely with the sales and events teams to promote special offers, events, and services.

Digital Marketing Strategy & Execution

  • Develop and implement comprehensive digital marketing strategies to promote the hotel, attract new guests, and increase direct bookings through the hotel website.
  • Manage and optimize campaigns across digital channels such as search engines, social media, and email marketing.

Website Management

  • Ensure the hotel's website is optimized for both user experience and search engines.
  • Regularly update website content (rooms, amenities, promotions).

Social Media Management

  • Manage and grow the City Garden Grand Hotel's presence on social media platforms (Facebook, Twitter, LinkedIn, Instagram, etc.).
  • Create and schedule engaging content, run paid social campaigns, and track social media analytics.

Email Marketing

  • Develop and execute targeted email marketing campaigns to past and potential guests, promoting special packages, events, and seasonal offers.

Content Marketing

  • Collaborate with the Graphics Designer to create compelling visual and written content, including blog posts, newsletters, photos, and videos, that highlight the hotel’s unique features and services.
  • Manage the hotel's photo and video content, ensuring it aligns with the brand and enhances guest engagement.

Qualifications:

  • Bachelor’s degree in marketing, communications, or a related field.
  • 2-4 years of experience in digital marketing, ideally in the hospitality or travel industry.
  • Proficiency in SEO, SEM, Google Ads, and social media platforms (Facebook, Instagram, etc.).
  • Experience with Google Analytics, Google Tag Manager, and email marketing tools (e.g., Mailchimp).
  • Strong understanding of content marketing, PPC advertising, and email marketing.
  • Excellent written and verbal communication skills, with the ability to create engaging content for social media, websites, and emails.
  • Ability to work in a fast-paced environment, manage multiple projects, and meet deadlines.

Assistant Restaurant Manager

7-Oct-2024
Zensho (Philippines), Inc. | 42356 - Metro Manila
This job post is more than 31 days old and may no longer be valid.

Zensho (Philippines), Inc.


Job Description

Assistant Restaurant Manager Responsibilities:

  • Opening and closing the restaurant.
  • Appointing, inducting, and mentoring new staff members.
  • Scheduling shifts and assigning tables to waitstaff.
  • Resolving customers' questions and grievances in a professional manner.
  • Conducting payroll activities in an accurate, timely manner.
  • Ensuring that the restaurant adheres to pertinent health and safety regulations.
  • Purchasing new ingredients, kitchen utensils, and equipment as stock is damaged or depleted.
  • Sourcing better deals on all resources and equipment that warrant replacing or replenishing.
  • Recording all income and expenses and ensuring that cash registers are balanced.


Assistant Restaurant Manager Requirements:

  • College Graduate of HRM or any related course.
  • Previous supervisory experience, preferably within a restaurant.
  • Prior experience using payroll software.
  • Intermediate accounting and arithmetic skills.
  • Strong leadership skills with an affinity for capacity development.
  • Excellent conflict resolution abilities.
  • Innovative, trustworthy, and impartial.
  • Ability to work evenings, weekends, and holidays.

Guest Experience Manager (Front Office)

7-Oct-2024
Four Seasons Hotel Singapore | 42326 - Orchard, Central Region
This job post is more than 31 days old and may no longer be valid.

Four Seasons Hotel Singapore


Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A luxury hotel in Singapore that escapes into a quiet garden enclave in the heart of the city – steps from Orchard Road shops and entertainment, and just minutes from the financial district. Enter a world that is intimate and exclusive, yet complete in every way, with award-winning dining and 24-hour fitness center. A warm, residential ambience showcases over 1,500 Asian art pieces, and thoughtful Four Seasons care elevates every moment.


About the role:
Guest Experience Manager

As a Guest Experience Manager, you will play a pivotal role in ensuring that our guests have a seamless and extraordinary stay at our property. Being at the forefront of delivering unparalleled experiences to our guests, your primary responsibility will be to oversee and coordinate all aspects of a guest’s stay experience, from anticipating their needs to exceeding their expectations. Your ability to deliver warm, welcoming and personalised service will be instrumental in elevating guest satisfaction and brand loyalty.

What you will do:

Guest Relations

  • Build meaningful connections and maintain strong relationships with guests, addressing their inquiries, concerns and feedback promptly and professionally.
  • Proactively seek opportunities to enhance their experience during their stay.
  • Coordinate efforts across departments to create lasting memories for guests celebrating special occasions.
  • Coordinate the meet and greet for VIPs arrivals.
  • Coordinate the Lobby Ambassador program.

VIP Management

  • Develop and maintain relationships with VIP guests and Special Attention guests, recognising their preferences and ensuring extra attention and special treatment for this group of guests.
  • Manage and anticipate the needs of VIP guests, ensuring personalised services and special arrangements are provided to create unforgettable moments.
  • Assist with room reservations.
  • Assist with in room check-in.

Guest Experience Enhancement

  • Continuously seek ways to enhance the guest experience by developing and implementing innovative guest recognition programs and initiatives.
  • Collaborate with various departments to ensure seamless guest experiences across all touchpoints, focusing on areas such as Front Desk, Concierge, Housekeeping and In Room Dining.

Team Leadership

  • Lead and inspire a team of Guest Experience Executives/Interns to deliver exceptional service. Provide proper guidance and training, and set clear performance expectations and foster a culture of excellence.

Problem Resolution

  • Demonstrate effective problem resolution skills and handle challenging situations with poise and tact, focused on a solution-oriented approach and a commitment to guest satisfaction.

Quality Assurance

  • Conduct regular evaluations of guest interactions and review guest feedback to identify trends and areas for improvement. Take corrective actions and implement strategies to maintain the highest levels of guest satisfaction.

Budget and Reporting

  • Assist in preparing departmental budget and manage expenses efficiently.
  • Provide regular reports on guest feedback and service trends to senior management and propose innovative initiatives and unique offerings accordingly.

What you bring:

  • Bachelor’s degree or Diploma in Hospitality Management, Business Administration, or a related field preferred.
  • Proven experience in luxury hospitality, with a strong track record in front office or a similar role.
  • Exceptional interpersonal skills, with the ability to engage and connect with guests from diverse backgrounds.
  • Demonstrated problem-solving abilities and a proactive approach to guest satisfaction.
  • Impeccable attention to details and a passion for creating memorable guest experiences.
  • Excellent communication skills, both written and verbal, with fluency in English
  • Familiarity with hotel management systems is a plus

What we offer: 

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

  • Career growth opportunities
  • Unique strong culture
  • Best-in-industry training
  • Complimentary stays at Four Seasons properties (based on availability), with discounted meals
  • Paid holidays/vacation
  • Dental and medical/life insurance
  • Employee service awards/Birthday Gift
  • Annual employee party/social and sporting events
  • Complimentary meals in dedicated employee restaurant

Schedule & Hours:

This position requires a person with a flexible schedule and the ability to work on a rotating shift basis, including weekends, and public holidays.

Assistant Restaurant Manager (Nobu Singapore)

7-Oct-2024
Four Seasons Hotel Singapore | 42330 - Orchard, Central Region
This job post is more than 31 days old and may no longer be valid.

Four Seasons Hotel Singapore


Job Description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 

About the location

A luxury hotel in Singapore that escapes into a quiet garden enclave in the heart of the city – steps from Orchard Road shops and entertainment, and just minutes from the financial district. Enter a world that is intimate and exclusive, yet complete in every way, with award-winning dining and 24-hour fitness center. A warm, residential ambience showcases over 1,500 Asian art pieces, and thoughtful Four Seasons care elevates every moment.
 

About the role

Assistant Restaurant Manager (Nobu Singapore) 

To support the seamless daily operations of the restaurant, which includes maintaining exceptional service standards among team members, inspiring and engaging team members, overseeing employee relations, facilitating communication across all levels of staff, promoting career growth opportunities, ensuring compliance with wage and hour regulations, conducting training sessions, and addressing other operational needs at Nobu Singapore.
 

What you will do

  • Ensure adherence to all policies, procedures/standards, and training programs while fostering a positive work environment to achieve company objectives. 
  • Maintain cleanliness and functionality of front-of-house equipment, oversee employment performance appraisals, and address guest issues promptly. 
  • Manage service manpower planning, stock control, and maximize sales opportunities with comprehensive menu knowledge. 
  • Facilitate communication within the front-of-house team, and oversee new hire onboarding and training. 
  • Manage cash handling procedures, implement health and safety regulations, and contribute to smooth restaurant operations while upholding unparalleled standards of presentation and service.

 

What you will bring

  • Minimum of 4 years of service experience in a luxury hotel or Michelin restaurant, including 1 year in a supervisory role.
  • Demonstrates extensive F&B service and operations expertise with a strong emphasis on VIP customer service.
  • Excels in problem-solving and innovative thinking, fostering a team-oriented management style with an emphasis on open communication.
  • Skilled in building and maintaining relationships across departments and with guests.
  • Possesses administration knowledge in F&B operations and quality management, proficient in Microsoft Office programs.


What we offer

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

  • Career growth opportunities
  • Unique strong culture
  • Best-in-industry training
  • Complimentary stays at Four Seasons properties (based on availability), with discounted meals
  • Paid holidays/vacation
  • Dental and medical/life insurance
  • Employee service awards/Birthday Gift
  • Annual employee party/social and sporting events
  • Complimentary meals in dedicated employee restaurant

 

Schedule & Hours:

This position requires a person with a flexible schedule and the ability to work on a rotating split-shift basis, including weekends, and holidays

Assistant Restaurant Manager (Jiang-Nan Chun)

7-Oct-2024
Four Seasons Hotel Singapore | 42331 - Orchard, Central Region
This job post is more than 31 days old and may no longer be valid.

Four Seasons Hotel Singapore


Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A luxury hotel in Singapore that escapes into a quiet garden enclave in the heart of the city – steps from Orchard Road shops and entertainment, and just minutes from the financial district. Enter a world that is intimate and exclusive, yet complete in every way, with award-winning dining and 24-hour fitness center. A warm, residential ambience showcases over 1,500 Asian art pieces, and thoughtful Four Seasons care elevates every moment.
 

About the role

Assistant Restaurant Manager (Jiang-Nan Chun) 

To support the seamless daily operations of the restaurant, which includes maintaining exceptional service standards among team members, inspiring and engaging team members, overseeing employee relations, facilitating communication across all levels of staff, promoting career growth opportunities, ensuring compliance with wage and hour regulations, conducting training sessions, and addressing other operational needs at Jiang-Nan Chun.

What you will do

Supporting the Restaurant Manager in leading our Jiang-Nan Chun team to deliver exceptional dining experiences. Ensure adherence to all policies, procedures/standards, and training programs while fostering a positive work environment to achieve company objectives. Maintain cleanliness and functionality of front-of-house equipment, oversee employment performance appraisals, and address guest issues promptly. Manage service manpower planning, stock control, and maximize sales opportunities with comprehensive menu knowledge. Facilitate communication within the front-of-house team, and oversee new hire onboarding and training. Manage cash handling procedures, implement health and safety regulations, and contribute to smooth restaurant operations while upholding unparalleled standards of presentation and service.

What you bring

  • Minimum of 2 years of service experience in a luxury hotel or Michelin restaurant, including 1 year in a supervisory role.
  • Demonstrates extensive F&B service and operations expertise with a strong emphasis on VIP customer service.
  • Excels in problem-solving and innovative thinking, fostering a team-oriented management style with an emphasis on open communication.
  • Skilled in building and maintaining relationships across departments and with guests.
  • Possesses administration knowledge in F&B operations and quality management, proficient in Microsoft Office programs.

What we offer: 

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

  • Career growth opportunities
  • Unique strong culture
  • Best-in-industry training
  • Complimentary stays at Four Seasons properties (based on availability), with discounted meals
  • Paid holidays/vacation
  • Dental and medical/life insurance
  • Employee service awards/Birthday Gift
  • Annual employee party/social and sporting events
  • Complimentary meals in dedicated employee restaurant

Schedule & Hours:

This position requires a person with a flexible schedule and the ability to work on a rotating split-shift basis, including weekends, and holidays

Digital Marketing Manager

7-Oct-2024
Raffles Hotel Singapore | 42376 - Others, Central Region
This job post is more than 31 days old and may no longer be valid.

Raffles Hotel Singapore


Job Description

The Digital Marketing Manager is responsible for sustaining and driving the digital marketing plans for Raffles Hotel Singapore and its business units including platforms such as Luxury Consortias, Online Travel Agents (OTA) and Global Distribution System (GDS) as well as providing timely update on hotel developments to all relevant partners. The role also encompasses the management of all hotel websites, social media channels, hotel online reputation tools as well as to manage the hotel’s influencer engagement programme.

 

Primary Responsibilities

 

Drives Digital Marketing Plans for Hotel

  • Assists to strategise and execute the hotel’s digital marketing communication plan.
  • Ensures high performance on digital campaigns through effective data analytics.
  • Supports corporate and brand on digital marketing initiatives.
  • Supports hotel’s operations with cross marketing opportunities, leveraging on hotel and brand databases.

 

Management of Websites and Microsites

  • Manages vendors to ensure delivery of website enhancements and best-in-class customer journeys.
  • Manages content for hotel main website, microsite and standalone websites for Food and Beverage outlets, Arcade and Spa.
  • Ensures SEO and SEM synergies across all websites.
  • Drives e-commerce through data analytics and marketing strategies.

 

Develops Marketing Plans for Luxury Consortias, OTAS and GDS

  • Works hand in hand with Revenue Management on management of OTAs communications.
  • Oversees collaborations and maximises marketing opportunities with Luxury Consortias, ensuring accurate and timely communication onto platforms.

 

Drives Social Media Awareness

  • Manages, supervises and/or creates content for all of the hotel’s social media platforms and drives engagement.
  • Management of social media agencies to ensure optimisation of content engagement. 
  • Develops a social media influencer programme for all areas of the hotel.
  • Identifies potential social media influencers and executes programme to drive hotel’s awareness in the social media space.

 

Manages Hotel's Online Reputation

  • Oversees online reputation management through reviewing responses for hotel across multiple platforms in a timely manner.

 

Other Responsibilities

  • Reviews and identifies digital partnership opportunities to support hotel’s operations and business objectives. 
  • Manages digital reporting tools for hotel and communicates reports internally as well as supervises action plans for improvements where needed.

 

Candidate Profile

 

Knowledge and Experience

  • Bachelor's Degree in Business, Marketing, Communications or equivalent.
  • Detailed understanding of digital marketing and social media landscape.
  • Minimum of 4 years of relevant experience in digital marketing for service industry. Relevant experience in hospitality industry an advantage.
  • Strong working knowledge of Microsoft Outlook and Microsoft Office.
  • Detailed knowledge of video and photo editing tools.
  • Oral fluency in English and Mandarin with written excellence in English. Ability to speak other language and / or basic understanding of other languages an advantage.

 

Competencies

  • Good interpersonal skills with ability to communicate with all levels of colleagues.
  • Service oriented with an eye for details.
  • Ability to work effectively and contribute in a team.
  • Good presentation and influencing skills.
  • Multicultural awareness and able to work with people from diverse cultures.
  • Flexible and able to embrace and respond to change effectively.
  • Ability to work independently and has good initiative under dynamic environment.
  • Self-motivated and energetic.
  • High integrity and able to keep confidentiality.
  • Sense of urgency.
  • Ability to prioritise assigned projects.

 

Benefits of Joining Raffles Hotel Singapore

  • 5-day Work Week.
  • Duty Meals are provided.
  • Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
  • Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
  • Medical and Wellness Benefit.
  • Comprehensive Insurance Coverage.
  • Local/Overseas Career Development & Growth Opportunities.
  • Holistic Learning and Development Opportunities.

Restaurant Manager

7-Oct-2024
Spark Culinary Concepts Inc | 42362 - Pasig City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Spark Culinary Concepts Inc


Job Description

As a Restaurant Manager, you will lead front-of-house operations and staff to ensure a smooth and enjoyable dining experience for our guests. This role requires strong leadership, excellent communication, and the ability to efficiently manage the reception area.

Key Responsibilities:

Supervision and Leadership:

  • Lead and train front-of-house staff, including servers, hosts, and receptionists.
  • Conduct pre-shift briefings to communicate expectations and updates.
  • Ensure staff are knowledgeable about the menu and service standards.
  • Oversee daily operations, coordinating with kitchen staff to manage order flow.
  • Address guest concerns and handle emergencies with professionalism.

Quality Control:

  • Monitor service quality and presentation.
  • Ensure cleanliness and hygiene standards are maintained.
  • Promptly resolve any issues affecting the guest experience.

Administrative Tasks:

  • Assist with scheduling, record-keeping, and managing guest databases.
  • Generate reports on reservations and guest feedback.
  • Collaborate on implementing policies, marketing programs, and managing restaurant equipment.
  • Oversee delivery and reservation apps.

Qualifications:

  • Previous supervisory or managerial experience in hospitality.
  • Strong organizational and multitasking skills.
  • Excellent communication and interpersonal abilities.
  • Proficient in reservation systems and basic computer applications.
  • Able to work in a fast-paced environment and stay calm under pressure.
  • Knowledge of food and beverage operations is an asset.
  • Flexibility to work evenings, weekends, and holidays.
  • Bar and barista knowledge is a plus.

By leading the front-of-house team, the Restaurant Manager ensures a positive guest experience and contributes to the restaurant's overall success.

Resident Manager

7-Oct-2024
URBANA ESTATE CO., LTD. | 42341 - Pathum Wan, Bangkok
This job post is more than 31 days old and may no longer be valid.

URBANA ESTATE CO., LTD.


Job Description

Job Qualification 
- Bachelor's degree or equivalent required.
- Ages not over 50 years old 
- A Minimum 3 years of experience in resident manager/hotel manager/Assistant general manager or related hospitality fields.
- Experience in hotel and service apartment is a plus 
- Excellent interpersonal and communication skills
- Leadership and management skills with ability to motivate staff
- Organized with a positive attitude, hardworking, professional, and enjoys working in a team environment.
- Strong organizational skills, attention to detail, ability to work under pressure including emergency situations and to prioritize tasks.
- Be able to work flexible working hours (including some weekends)
- Good computer  skill in MS office and google drive

Sous Chef - Pastry

7-Oct-2024
Grand Hyatt Hong Kong | 42344 - Wan Chai District
This job post is more than 31 days old and may no longer be valid.

Grand Hyatt Hong Kong


Job Description

Summary

  • You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.
  • To assist the Chef de Cuisine in managing his / her assigned kitchen operation as a successful independent profit center, ensuring maximum guest satisfaction, through planning, organizing, directing, and controlling the Kitchen operation and administration.

Qualifications

  • Minimum 2 years work experience as Sous Chef or 4 years as Chef de Partie in a hotel or large restaurant with good standards; preferably with experience in luxury international brands.
  • Qualification in Kitchen Production or Management will be an advantage.
  • Comprehensive knowledge of kitchen hygiene practices and occupational health and safety standards will be essential.
  • Basic Computer Skills in MS Office, and Recipe Maintenance System is preferred.
     

What we offer:

  • Care: A supportive and caring environment where diversity and inclusion are embraced.
  • Development: Immense learning opportunities to equip and grow yourself.
  • Well-being: Prioritize well-being and bring positivity at work and in life.

Sales Manager - China Market

7-Oct-2024
Hong Kong SkyCity Marriott Hotel | 42384 - Wong Chuk Hang, Southern District
This job post is more than 31 days old and may no longer be valid.

Hong Kong SkyCity Marriott Hotel


Job Description

POSITION SUMMARY

Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).

Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS 

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Be

begin

belong

become

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Assistant Recreation Manager / Recreation Supervisor

7-Oct-2024
Hong Kong SkyCity Marriott Hotel | 42385 - Wong Chuk Hang, Southern District
This job post is more than 31 days old and may no longer be valid.

Hong Kong SkyCity Marriott Hotel


Job Description

POSITION SUMMARY

Create recreational activity agendas and advertisements using publishing software. Conduct inventory of supplies, materials, and equipment and inform manager of low supply items. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Provide information to guests about available recreation facilities and activities. Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational equipment and supplies.

Assist management in training, motivating, and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs; assist individuals with disabilities. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Process orders or transactions from customers and collect payment as necessary. Ensure adherence to quality expectations and standards; identify, recommend, and implement new ways to increase organizational quality. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

REQUIRED QUALIFICATIONS

License or Certification: CPR Certification

First Aid Certification

Recreation and Fitness Equipment

Any certification or training required by local and state agencies.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Be

begin

belong

become

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Hotel Manager

7-Oct-2024
Hong Kong SkyCity Marriott Hotel | 42386 - Wong Chuk Hang, Southern District
This job post is more than 31 days old and may no longer be valid.

Hong Kong SkyCity Marriott Hotel


Job Description

JOB SUMMARY

Functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensuring operations meet the brand’s target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.

CANDIDATE PROFILE 

Education and Experience

• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years’ experience in the management operations, sales and marketing, or related professional area.

OR

• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years’ experience in the management operations, sales and marketing, or related professional area.

CORE WORK ACTIVITIES

Managing Profitability and Departmental Budgets

• Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results.

• Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience.

• Reviews financial reports and statements to determine how Operations is performing against budget.

• Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy.

• Works with direct reports to determine areas of concern and establishing ways to improve the departments’ financial performance.

• Strives to maintain profit margins without compromising guest or employee satisfaction.

• Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence.

• Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.

• Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results.

• Develops an operational strategy that is aligned with the brand’s business strategy and leads its execution.

• Makes and executes key decisions to keep property moving forward towards achievement of goals.

Managing Property Operations

• Strives to improve service performance.

• Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis.

• Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.

• Ensures core elements of the service strategy are in place to produce the desired results.

• Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.

Leading Property Operations Teams

• Establishes a vision for product and service delivery on property.

• Champions the brand’s service vision for product and service delivery and ensuring alignment amongst the property leadership team.

• Ensures employees are treated fairly and equitably.

Managing and Conducting Human Resources Activities

• Observes service behaviors of employees and providing feedback to individuals and/or managers.

• Hires operations management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.

• Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.

• Utilizes an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.

• Stays knowledgeable of leadership talent in the property.

• Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Be

begin

belong

become

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Page 131 of 131 in Management Jobs

Note: Click on the linked heading text to expand or collapse job description panels.