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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

RN Care Pte. Ltd.

RN Care the leading staffing, recruitment solutions and HR Consultancy firm.

Job Description

• Responsible for smooth and efficient running of the daily operations.

• Enforcing standards and safeguarding the integrity of the company.

• Drive sales through operational execution.

• Responding to feedback and customer complaints.

• Achieve profitability through exercising cost control.

• Manage restaurant liability through human resource standards, safety and security.

• Maintaining high standards of quality control and restaurant hygiene.

• Train and develop staff.Recruitment and training of staff.

• Managing staff and providing feedback.

• Manpower planning. Ensuring sufficient staffing for Daily Operations (Weekly duty roster & Daily station plan).

• Events management (Staff briefing, preparation and execution of event).

• Assisting in planning beverage and wine menu.

Requirement

• Minimum 1-3 years of experience in F&B (Assistant Manager).

• Energetic, able to work in a fast paced environment.

• Great leadership, interpersonal, and communication skills.

To submit your application, please apply online apply@rn-care.com or call +(65)  6514 9838 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

TEMPER PTE. LTD.

Job Description

Introduction:
We're looking for an Assistant Restaurant Manager for temper. - a vibrant wine club restaurant located within Mondrian Singapore Duxton, offering a refined dining experience that transitions seamlessly into an energetic nightlife atmosphere. With curated wines, live music, and a late-night service model, temper. is a destination for guests who appreciate great food, music, and ambiance.

If you thrive in dynamic, high-energy spaces, have an eye for detail, and a heart for hospitality, this is your chance to take ownership of day-to-day operations and deliver memorable experiences.

Key Responsibilities:

• Run daily restaurant and lounge operations, ensuring seamless service and an exceptional guest experience throughout dinner and live music service
• Manage staff on the floor, including training, scheduling, and hands-on support
• Step in wherever needed on the floor to maintain service standards, assist the team, and ensure smooth operations
• Play an active role in continuous improvement efforts, including SOP refinement and operational efficiency
• Monitor product quality and service consistency, identifying opportunities for enhancement
• Assist in managing P&L, tracking sales, and contributing to operational reports
• Oversee food and beverage cost management, including portioning, inventory, and wastage control
• Maintain high hygiene and safety standards, ensuring compliance with all protocols

Qualifications:

• Minimum 3-4 years of experience running operations in a restaurant, lounge, or similar F&B environment
• Strong exposure to nightlife operations, live music, or entertainment-driven concepts
• Excellent communication and management skills, with a hands-on, practical approach
• Ability to thrive in a fast-paced, late-night hospitality environment
• Strong guest-centric mindset with attention to detail
• Excellent leadership, communication, and people-management skills

Perks:

• Medical Benefits
• Competitive staff discounts across outlets
• Birthday leave to celebrate your special day
• Supportive, team-oriented, and engaging work environment

If you are someone who thrives running operations, managing a busy hospitality environment, and creating memorable experiences for guests, we’d love to meet you!

Peach Garden Pte Ltd

Peach Garden is a notable household name that is synonymous with authentic Chinese cuisine served in a warm and welcoming environment. Its dedication to creating the finest quality has earned the restaurant numerous dining accolades from renowned magazines such as the Singapore Tatler and Wine & Dine.

Job Description

• Responsible for generating business for Social events, Weddings, Meetings, Catering events, etc
• Manage sales activities such as enquiries, sales calls, site visits and cold calling to generate potential business leads
• Generate contracts, banquet event orders and event floor plans based on client needs and best operational scenarios
• Work closely with other departments/restaurants and teams to provide solutions and service based on client needs
• Ensure all menu proposals are presented to the client accurately & timely
• Responsible for collecting deposits and payments based on company procedures
• Maintain accurate and up-to-date records of all Sales reports and transactions for Management review
• Meet monthly sales targets and KPIs
• Any other ad-hoc duties assigned

Requirements:

• Preferably Degree/Diploma in Hospitality / Event Management or related discipline
• Minimum 1 year food and beverage sales experience with an F&B company / service hotel / equivalent
• Knowledge in Microsoft Office is mandatory
• Meticulous with an eye for details
• Excellent communication and interpersonal skills
• Able to speak and write Mandarin/Chinese to liaise with Mandarin speaking colleagues
• Team player who is able to work independently
• Able to multi-task and handle high volume of work in fast paced environment
• Able and willing to work on weekends and PH when necessary

Amara Singapore

Proudly Singapore-owned and managed, Amara is a collection of upscale hotels in international gateway cities. Amara Hotels are strategically located in vibrant urban areas that are rich with character and colour, while Amara Resorts are nestled in nature and tranquillity. Whether staying at an Amara Hotel or Amara Resort, guests become deeply connected to their surroundings. A people-centred approach ensures that guests leave feeling like family, with everlasting memories.

Job Description

Job Summary

Implement revenue management strategies and processes in the Hotel in order to optimize and maximize its revenue.

Job Responsibilities:

• Oversee revenue management and distribution strategy of the hotel and manage the day to day field operations.

• Conduct daily pick-up analysis, strategy adjustments and reporting.

• Perform competitive benchmark studies and follow market trends.

• Create and maintain a 13-month rolling demand calendar.

• Create and develop pricing strategies in conjunction with the individuality of each hotel.

• Provide a weekly dynamic forecast of expected results, variances and budget comparisons.

• Manage and oversee strategy for all 3rd party distribution.

• Responsible for assessing, analysing and pricing group business strategies

• Analyze overall monthly hotel performance and provide the summary report with recommendations to improve long-term strategies.

• Ensure all related systems are configured correctly, validated and working to full capacity.

• Work in liaison with hotel sales and reservations departments as a team.

• Regularly check the input and the quality of data (segmentation, denials tracking, etc) points.

• Conduct quarterly property performance review and develop a strategic and tactical action plan.

• Responsible for best practice standards including competitor analysis; environmental scanning; market modelling; distribution yield management; business mix yield management; length of stay yield management; inventory availability by channel; pricing control and new pricing concepts.

• Evaluate performance of distribution partners and contracted rates (OTA, FIT, tour operator, corporate, consortia, crew, groups, etc…).

• Reduce the cost of distribution by finding new less expensive means of delivering business.

• Prepare an outline for and support the annual revenue budget process.

• Inspire Hotel’s HODs to further embed a revenue management culture.

Job Requirements:

• Demonstrate a good working relationship with other departments with a high level of communication and co-operation in the interests of service and overall improvement in the working conditions at the Hotel.

• Strong communication and presentation skills required.

• Proficiency in MS Office applications and Hotel systems.

• Excellent Interpersonal skills.

• Highly analytical and commercial minded.

• 5 years of hands-on Hotel Revenue Management experience.

COVER PROJECTS PTE. LTD.

Cover Projects Pte Ltd provides bespoke and turnkey solutions which can range from consultancy, design planning all the way to hospitality and food and beverage management concepts. We are a team which fuses design thinking with space and community management.

Job Description

Jobs Description:

• Responsible for the overall financial and business success of our hospitality portfolio and takes on commercial accountability for budgeting, financial management, financial forecasting, operational and resource planning, marketing plans, etc; and the delivery of agreed KPIs set by Management.

• Establish brand and operating standards, including devising Standard Operating Procedures (SOP) to be adopted for our business, and implementing these SOPs diligently for compliance.

• Sales-oriented with creative strategies to drive occupancy rates and achieve revenue targets, keeping abreast of new hospitality trends and development, locally and in the region.

• Constantly monitor financial performance and operational results through evaluating and re-designing processes, implementing necessary changes to align with financial and operational objectives. Takes initiative and is proactive in resource allocation especially in improvement actions, cost efficiencies, cost savings, etc.

• Oversee marketing, sales & operations for non-room divisions such as Leasing, Wellness and Events.

• Responsible for driving direct booking via our corporate website.

• Ensure compliance of regulations of the SMM, SG Clean, Employment Act, Occupational Health & Safety

• Act, fire regulations and other legal requirements; including fronting all communications with authorities where needed, including but not limited to the renewal of all requisite licenses of our business.

• Responsible for the day-to-day management of our hospitality asset including managing the team of service staff, to lead and supervise the service team to achieve operational and service excellence. This includes overseeing and co-ordinating resources for housekeeping operations and the overseeing of usual daily handover at change of shifts.

• Step up in situations of guest’s complaints and think on the feet to resolve all issues in a timely and hospitable manner.

• Prepare monthly reports to Management to review operating performance and track financial performance against annual budget.

• On a regular basis, evaluate business plans as well as marketing strategies and initiatives. Effectively implement approved marketing plans and initiatives to target groups identified and concurred by Management, working closely with Marketing/Creative Department for the production and distribution of marketing and promotional materials to boost sales.

• Work closely with Finance/Accounts Department for monthly financial reports to be prepared for Management review. Manage cash float and petty cash diligently with front desk service executive(s) for proper accounting and reconciliation purposes by Finance/Accounts Department.

• Coordinate with Human Resource Department for all human resource planning with regards to recruitment, training and mentoring of service staff, including scheduling of roster for service staff and housekeeping personnel, and work permit applications, etc.

• Manage backend OTA and TripAdvisor guest reviews platform; and manage guests’ requests and messages on our in-house platform.

• Oversee the proper maintenance and upkeep of our hospitality assets and report any maintenance issues.

• Coordinate rectification works, where necessary.

• Conducting regular inspections of the facilities to detect, resolve problems and ensure it meets safety standards.

• Respond to after-hours emergency or urgent guests’ requests in a timely manner.

• Plan, schedule, manage and oversee all the maintenance, renovation, repair, and installation activities.

• Supervising and leading all maintenance processes and operations.

• Monitor expenses and control the budget for maintenance.

• Develop and ensure standard maintenance procedures are up to date and industry best practices standard.

• Perform other duties as may assigned by The Company

Jobs Requirements:

• Experience in General Manager at least 5 years and above (Preferred Hospitality)

• Experience in Pre-Opening Service Apartments, Hotels.

• Experience in planning and budgeting.

• Excellent leadership and decision-making skills.

• Knowledge of business process and functions

• Outstanding organizational and leadership skills

• Problem solving attitude and strong analytical ability.

• Excellent communication skills

• Able to work under tight deadlines and fast paced environment.

Mandarin Oriental, Singapore

At Mandarin Oriental, our guiding principles are what define us.

Job Description

ASSISTANT GUEST SERVICES MANAGER (HOUSEKEEPING)

Mandarin Oriental, Singapore is looking for a Assistant Guest Services Manager (Housekeeping) to join our Housekeeping team. 

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Singapore is a sanctuary of luxury and sophistication overlooking the iconic Marina Bay. 

About the job

Based at Mandarin Oriental, Singapore within the Housekeeping Department in Singapore, the Assistant Guest Services Manager (Housekeeping)  is responsible in overseeing room cleanliness, assigns daily tasks, manages guest requests, monitors team performance, plans training, schedules rosters, and collaborates with departments to ensure smooth hotel operations. The Assistant Guest Services Manager (Housekeeping) reports to the Executive Housekeeper. 

As Assistant Guest Services Assistant (Housekeeping), you will be responsible for the following duties: 

• Ensures that rooms are clean and ready for guests' arrivals.

• Attends to guests' complains and requests promptly.

• Blocks out of service rooms for preventive maintenance.

• Responsible for the daily room assignments according to resources available.

• Responsible for the daily processing of guest rooms cleaning by Room Attendants. 

• Plans for training for all direct reports, including Supervisors, Room Attendants and House Attendants. 

• Plans weekly duty roster for the team. 

• Responsible for the conduct of the Room Attendants and House Attendants on the guest floors.

• Monitor performance for Room Attendants, House Attendants and Supervisors and develop the team.

• Make checks on the progress of individual Room Attendants, House Attendants and Supervisors.

• Work closely with other departments and stakeholders to ensure smooth hotel operations.

• Any other duties as assigned by supervisor

As Assistant Guest Services Assistant (Housekeeping), we expect from you:

• At least 2 years of experience in similar capacity in other luxury hotel

• Good communication and leadership skills

• Good organisation and priorisation skills

• Able to work shifts, weekends and holidays

Our commitment to you 

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. 

• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.

• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

We're Fans. Are you?

Pentagon Group Pte. Ltd.

The Pentagon Group is a privately-owned food & beverage company in Singapore that operates bars and restaurants. Run by an experienced and passionate team about F&B and business, the result is dining experiences made of unique taste and hospitality to remember by.

Job Description

We are looking for an excellent Sous Chef for our latest outlet in Changi.

The candidate will assist the Roving Head Chef to oversee our new restaurant set up. He/she will be responsible for the All Day Dining, ala carte dining and event catering. We offer an European and local fusion cuisine.

The candidates will also be tasked to oversee the whole restaurant kitchen set up and operations. He/she is to work with the Marketing Department to market our brands.

Responsibility:

· Assist to oversee the recruitment, training and assessment of kitchen crew

· New menu engineering

· Assist on creation of classic and innovative International menu based on specific seasonal concepts

· Responsible for achieving gross margin set.

· Schedule lean manpower management

· Work closely and efficiently with other departments to achieve company’s goals.

Requirements:

· Able to commit 5.5 days work week

· Knowledge of various nations cuisines, techniques and modern trends

· Ability to produce seasonal menu

· Culinary education from recognised institutions preferred

· 3 years experience in related field

· Knowledge and good understanding of hygiene, health and safety practices and regulations (HACCP, H&S regulations)

· Good experience in big scale on-site and off-site premium catering

· Ability to plan and execute strategies to achieve company’s objectives

· Have initiative, is hard working and able to lead the kitchens by him/herself

Benefits:

Dental care allowance

Birthday off

Employee discount

Food provided

Professional development

Dao by Dorsett AMTD Singapore

Located in the heart of Singapore’s vibrant Central Business District, Dao by Dorsett AMTD Singapore is a 268 high quality serviced apartment units designed to cater to the needs of discerning international business and leisure travelers. Fully equipped with all the essentials, seamless technology and with sustainability in mind, the well-appointed studio, one- and two-bedroom suites go beyond creature comforts, offering an exclusive residence with all the luxuries of a hotel, making it perfect for daily, short and long stays.Dao by Dorsett AMTD Singapore offers a comprehensive range of services such as high speed internet connectivity, regular housekeeping and concierge services, 24-hour guest relations, as well as facilities that includes an in-house restaurant, Collective, in-room dining options, Boardroom, an outdoor infinity pool, a round-the-clock fitness center, and Gather Executive Club.

Job Description

DUTIES & RESPONSIBILITIES:

Food Production      

• Responsible for the quality of all food prepared in the kitchen. Constantly inspects taste, temperature and visual appeal. Ensures that all dishes are uniform and that established portion sizes are adhered to.

• Prevent the use of spoiled or contaminated products in any phase of food preparation and prevents associates who are ill or suffering from an infection from taking part in the preparation or handling of food.

• Assists with the planning of menus, food promotions and test with the Executive Sous Chef and Sous Chef new dishes and products.

• Ensures kitchen associates follow standard recipes and methods of preparation.

Purchasing and Stock control

• Handle and store stock according to stock control procedures with Sous Chef.

• To constantly examine food supplies to ensure that they conform to the quality standards stipulated by the company are adhered to.

• Ensures that all the equipment and fixtures are maintained well and reports any faults and damage.

Communication

• Hands on and take active part in day-to-day operations.

• Liaise with other departments on guest comments and follows up with necessary action.

• Interact with department and other associates in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two-way communication.

• Deal effectively with guests and workplace colleagues from a variety cultures.

• Work effectively in a team.

Marriott International

Job Description

Ebisu

Job Description

Position Purpose

• Develop day-to-day operations plan and objectives for assigned area

• Supervise and monitor operation team’s performance and compliance of day-to-day operations

• Manage restaurant profitability by optimizing costs & controls

• Plan, review and execute inventory management and control and to make purchases and stocks based on sales volume

• Oversee the execution of cash management through validation of accuracy by conducting check on cash float, change, documentation and collection

• Restaurant Management & Planning

• Review service processes and provide recommendations for service enhancement with collaboration with Kitchen Operations to address service issues

• Collaborate with Kitchen Operations to plan for manpower required per shift and to arrange back-ups as required

• Preparation of long term plans such as scheduling and hiring plans by carrying out daily and mid-term manpower planning through forecast of demand fluctuation, holiday planning, employee movement and attrition and to advise VPA/VPO on the manpower projection for the restaurant

• Monitor restaurant quality, service, cleanliness and value

• Oversee operations to ensure compliance to SOPs, safety regulations, implementation policies and guidelines in the restaurant

• Manage quality control activities in line with quality assurance standards and procedures

• Investigate causes and reasons for customer complaints

• Determine corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Lead team by providing guidance, support and motivation

• Train and develop assistant managers, service, kitchen and kaiten staff

• Carry out team management activities, including and not limited to appraisals, handling disciplinary issues and holding communication sessions in conjunction with immediate supervisor

• Carry out team management conversation with team members, including and not limited to doing appraisals and personal improvement plans in conjunction with immediate supervisor

Les Amis Holdings Pte Ltd

The Les Amis Group has grown from strength to strength, capitalising on its commitment to quality in food, wine and service, while venturing into other cuisine styles and concepts.

Job Description

Job Summary

Provide exceptional dining experiences by leading floor operations and team performance in a Japanese fine dining environment, driving sales targets and operational excellence.

Responsibilities

• Deliver high-quality service that consistently enhances customer dining experiences and satisfaction
• Execute all floor roles including host, server, and cashier to ensure seamless restaurant operations
• Support the manager in achieving restaurant sales targets and key performance indicators, including managing food and labour costs effectively
• Lead team development by training, motivating, and assessing team members to elevate service standards and operational performance
• Model professional conduct in responding to customer and team member feedback to maintain a positive service environment
• Ensure outlet safety, cleanliness, and hygiene standards meet or exceed regulatory and company requirements
• Manage workforce planning including recruitment, training, scheduling, and reporting staffing needs to the restaurant manager
• Demonstrate comprehensive menu knowledge and effectively train team members to communicate menu details clearly to customers

Required competencies and certifications

• Diploma/Advanced/Higher/Graduate Diploma in any field
• Minimum 3 to 5 years of relevant experience in the restaurant industry
• At least 1 year of experience working in a fine dining restaurant

Pentagon Group Pte. Ltd.

The Pentagon Group is a privately-owned food & beverage company in Singapore that operates bars and restaurants. Run by an experienced and passionate team about F&B and business, the result is dining experiences made of unique taste and hospitality to remember by.

Job Description

We are looking looking for an excellent Head Chef to join us.

The candidate will develop respective themed classic and innovative European menu for us. With serving quality food as our main focus, we only make our own products from scratch. Our current menu, wide range and well thought of, includes semi buffet brunch, ala carte menu, seasonal and premium event catering. The candidate will be tasked to oversee the whole restaurant kitchen operations and its profitability.

With proven abilities, the candidate can be tasked to oversee more outlets’ kitchen operations.

The candidate is to work with the Team on our brands’ positioning.

Responsibility:

· Creating classic and innovative menu based on specific European concepts

· Producing self made quality and premium food and desserts

· Achieving gross margin set.

· Interacting positively with customers

· Scheduling lean manpower management

· Working closely and efficiently with other departments to achieve company’s goals

Requirements:

· Knowledge of various cuisines with European culinary techniques and modern trends

· Ability to produce seasonal menu

· Creative in menu planning and engineering with strong passion in R&D works

· Culinary education from recognised institutions preferred

· 6 work week

· Knowledge and good understanding of hygiene, health and safety practices and regulations (HACCP, H&S regulations)

· Good experience in big scale on-site and off-site premium catering

· Ability to plan and execute strategies to achieve company’s objectives.

· Have initiative, is hard working and able to lead the kitchens by him/herself

We regret that only shortlisted candidates will be notified. Thank you for applying.

JAO FAH SERVICES SINGAPORE PTE. LTD.

Job Description

As a head chef you will be responsible for everything that goes on in your employer’s kitchen. Not only will you be required to oversee all dishes from start to finish, you are also tasked with hiring and firing employees, meeting health and safety standards and dreaming up new recipes for the restaurant you work in.

If you love to cook, enjoy being creative and relish the challenges that come with responsibility, read on to learn more about becoming a head chef.

REQUIREMENTS

A candidate who wants to become a head chef must acquire on the job training which is most important for career progress and advancement in the path of becoming a head chef.

Marriott International

Job Description

FASHION KINGDOM CO., LTD.

["Valiram Group is a leading luxury goods and 360\u00b0 retail specialist in Southeast Asia, with operations across Malaysia, Singapore, Indonesia, Australia, New Zealand, Thailand, Hong Kong, Macau, Vietnam, and the Philippines. Established in 1935, the group has expanded from its origins in the textile trade to become a major player in luxury retail, representing over 200 brands across various categories, including fashion, accessories, timepieces, jewelry, beauty products, and even confectionery and dining concepts."]

Job Description

Job Descriptions:

·       Assist Operation Manager in managing the operations of the Coffee House & Boutiques ensuring daily smooth operations

·       Ensure all staff are meeting the Company grooming standards and monitor all standard of procedures are adhered on daily basis

·       Prepare the Roster on a weekly basis

·       Ensure all service staff are communicated correctly and meeting all established standards of service consistently

·       Responsible for offering a friendly and efficient services to all guests and attending to customers’ needs, complaints and enquiries

·       Process guests’ orders to ensure that all items are prepared and served promptly

·       Direct and coordinate the activities between kitchen and service staff

·       Supervise coffee services and catered events, ensuring neatness and cleanliness of service ware

·       Assists in setup and clear down of the front and back of Coffee House & Boutiques operations

·       Ensure food safety regulations are followed as according to NEA’s policy

·       Ensure waste is minimized and properly recorded

·       Handling of cash, POS system and report of take-in-cash when on duty

·       Responsible for recording daily sales report, ensuring all food and beverage items and products are accounted for

·       Organize all documentations and reports on shift work on a daily basis

·       Responsible of ordering of stocks, inventory control, and ensure latest products and updated product catalogue are in the Coffee House & Boutiques

·       Have the aesthetics and able to create eye-catching merchandise display that lead the customer through the entire Coffee House & Boutiques

Qualifications:

·       Minimum 5 years of experience in F&B / Retail operations, preferably in luxury goods industry

·       Pleasant and well-groomed

·       Excellent communication and interpersonal skills

·       Fluent in English Communication

·       The position is a hands-on, customer focused role and as such we require someone with drive, efficiency and assertiveness

·       High initiative and positive attitude

Banyan Tree Hotels & Resorts (Thailand) Limited

Job Description

La Flora Group, Khao Lak

Job Description

Central Group (Central Pattana Public Company Limited)

["Central Pattana Public Company Limited (CPN)","Thailand\u2019s No.1 shopping center and retail developer","Established on 17 June 1980 to develop global standards shopping centers and creating new experiences for the modern lifestyle. CPN is Thailand\u2019s leader in retail development sector with the biggest share of retail market and with a net leasable area (NLA) of over 1.4 million sq.m. under the management of CPN and its subsidiaries. The company has been listed on the Stock Exchange of Thailand (SET) since 1 March 1995 and being the first and only Thai company in the real estate sector that has been selected as an index component of 2014 Dow Jones Sustainability Indices Emerging Markets (DJSI Emerging Markets) in September 2014.","The main business is the shopping centers, which generates over 79% of the total revenue. The company is currently managing 27 shopping malls in three different formats, which are Central World, Central Plaza and Central Festival.","Other CPN businesses include office buildings, residential buildings, hotels, water parks and recreational parks. At present, CPN runs seven office tower projects on the premises of CentralPlaza Lardprao, CentralPlaza Pinklao, CentralPlaza Bangna, CentralWorld, CentralPlaza Chaengwattana, and CentralPlaza Grand Rama9. Most of the tenants are leading businesses, both Thai and international.","Furthermore, CPN owns two hotels; Centara Hotel Udonthani, and the Hilton Pattaya Hotel above CentralFestival Pattaya Beach, Southeast Asia\u2019s largest beachfront shopping complex. Besides hospitality service, each hotel also provide seminar rooms and convention center facilities to serve the growth of the MICE (Meetings, Incentives, Conferences, and Exhibitions) industry."]

Job Description

Central World Co.,Ltd.

Job Description

Compass Group Hong Kong Ltd

["Compass Group Hong Kong Ltd.,","a UK based fortune 500 Company, is one of the world's leading catering and support services companies. We provide high quality catering and support services to Healthcare, Education and Business & Industry segments in Hong Kong.","We are now actively searching for an energetic and focused professional to join us."]

Job Description

Responsibilities

• Designs, manages and owns the overall experience, not just the offerings

• Sets an expectation of hospitality that is friendly and engaging

• Ensure employee reviews, coaching sessions, and disciplinary actions are delivered in a professional and timely manner

• Promotes a culture a Food and Workplace Safety

• Communicates with our partner honestly, accurately and in a timely manner

• Works with General Manager to ensure all sector and Compass employee guidelines are implemented and adhered to

• Works with General Manager and Chef to work within 24 hours and follows up with a written or verbal response 

• Support all cafe new employee hire processes and assist onboarding training schedule for new employees

• Confirm monthly audits are completed once a month

Requirements

• Degree in Hospitality Management or other related discipline  

• Has a minimum of 3-5 years' food service multi-unit supervision experience 

• Computer literacy with advance abilities in spreadsheets and presentation software tools

• Demonstrate decisiveness in resolving business problems, making decisions and identifying priorities 

• Conflict resolution skills, diplomatic and with ability to engage stakeholder at all levels

• Self-motivated, decisive, with the ability to adapt to changes and competing demands

We offer an attractive remuneration package and excellent career prospects to the right candidate.

Please apply with full details of academic qualifications, work experience, date available, present and expected salary by clicking "APPLY NOW" button

Please refer to our website www.compass-hk.com for more information about our company.

We are an equal opportunity employer and welcome applications from all qualified candidates.

Personal data collected would be used for recruitment purposes only.

Hong Kong Wiener Intelligence Technologies Limited

Job Description

Job Responsibilities:

1. Deeply understand and fully execute the direction and goals set by the CEO.

2. Lead the algorithm team to identify problems, analyze issues, and solve them (especially bottleneck issues).

3. Design system architecture, develop efficiently, and reliably deliver mature products.

4. With a focus on solving bottleneck problems, leading the algorithm team applies cutting-edge technologies in practice.

5. Work closely with product and engineering teams.

Job Requirements:

1. Entrepreneurial spirit, desire for success, strong self-motivation, high stress tolerance, quick adaptability, and strong problem-solving skills for bottlenecks.

2. Relevant majors in computer science, machine learning, statistics, etc.; PhD preferred.

3. Highly attentive to data quality, with successful experience in algorithm innovation based on in-depth data analysis.

4. Proficient in large model technologies such as LLM/RL; experience with chatbots/copilots is preferred.

5. Over 5 years of relevant R&D experience, with some management capability.

6. Strong logical thinking and excellent coordination and communication skills.

Swire Hotels

SIX DISTINCTLY DIFFERENT PROPERTIES, TWO HOTELS BRANDS, ONE GROUP.

Job Description

Here at Upper House Hong Kong, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun.

With a dynamic culture and an open door for your feedback, you're not just filling a role — you're owning it. We provide the training and the freedom for you to flourish, with leaders who support and encourage you. The difference is you. Everyday is a fresh page in our collective story.

Ready to join us at Upper House Hong Kong?

Upper House Hong Kong conjures a sense of tranquility with the warmth of a private residence. Overlooking Hong Kong’s bright lights from above Admiralty’s Pacific Place, our House has 117 rooms. Bespoke service, well-crafted natural materials and a design aesthetic based around the ‘Upward Journey’ creates a timeless serenity that flows through the different rooms of our House.

Job Overview

This role manages a team to craft exceptional culinary experiences and create unforgettable moments for our guests. We are the soul of the Restaurant and Bar operations as the food we serve allows our guests to enjoy wonderful dining experiences. Those who have a desire to learn, grow and be part of a fun and dynamic team will enjoy the role.

Key Responsibilities

Welcome to the core of what being a Pastry Chef is all about!

Here's the quick lowdown on what you'll do day-to-day:

• Responsible for the daily basic food preparation in Pastry

• Maintain good hygiene and cleanliness standards by performing daily section inspections

• Update recipes for all sections for which in charge

• Inspect quality of bread and desserts

• Propose, and initiate when approved, new services and products for our guests

• Perform any other reasonable duties as required by the department head from time to time

• Maintain a cost efficient and industrious department

Requirements

Here's exactly what you need to excel in this role:

The Non-Negotiables (Must-Haves):

• 6 years bakery, patisserie, chocolaterie, confiserie and glacier experience

• 6 years relevant job experience after graduation

• 3 years supervisory experience

• Excellent Food and Beverage knowledge

The Cherries on Top (Nice-to-Haves):

• Modern and adaptable approach towards emerging worldwide Food and Beverage trends

• Very flexible and able to adapt to changing environments and Management demands

• Outstanding technical cooking skills

We've kept it short and sweet – just the essentials you'll need.

What We're Looking For: The Soul Behind the Skillset

Skills are teachable, but your spirit is what truly sets you apart. If you feel a connection with what we stand for, we're eager to meet you.

1. Adaptable Thinkers: You’re not just open to change; you thrive on it. The dynamic nature of our environment energizes you.

2. Feedback Enthusiasts: You value open communication and aren’t afraid to give or receive feedback to help us all grow together.

3. Passionate Pioneers: You bring more than skills; you bring energy and zeal to make a difference every day, connecting with a team that does the same.

Pause for a second before you hit 'apply.' Do these values align with your own? Is this the team you've been wanting to join? If your answer is a clear 'YES,' we're excited to get to know you better.

Benefits

For Every Member of Our Family:

• Enjoy COMPLIMENTARY room nights at all of our hotels b’cause, who doesn’t love to travel?

• Join our wellness programme to elevate your mental and physical wellbeing!

• Enjoy discounts at our restaurants, bars, and spa -- at all locations!

• Be welcomed for the stylish you, if you got accessories, hair dyes or tattoos!

We offer attractive benefits and excellent career development opportunities to our team members.

Want to be one of us? Please send us your CV.

Applicants who do not hear from us within six weeks of application should consider their applications unsuccessful. Information collected will be used for employment purpose only.

Swire Properties Hotel Management Limited

Worldwide Hotels Management (H) Pte. Ltd.

Worldwide Hotels is Singapore's largest homegrown tourist-class hotel group. We own and manage 41 properties under 7 brands - ICON Hotel, V Hotel, Hotel Boss, Hotel Mi, Value Hotel, Venue Hotel and Hotel 81 - with over 8,600 rooms at strategic locations in Singapore.

Job Description

Job Descriptions:

• Follow the hotel's standard procedures for cleaning and maintaining public areas. 

• Collaborate with the Front Office, Engineering, and other departments to handle guests' requests, inquiries, and complaints about accommodation, service, and billing. Ensure that these interactions are carried out effectively to enhance guest satisfaction with their stay and services. 

• Work closely with the Engineering Department to address any issues or defects in the rooms and public areas promptly. 

• Supervise pest eradication activities with great attention to detail. 

• Conduct daily inspections of public areas and employee locker rooms. 

• Coordinate with the maintenance department to establish a preventive maintenance schedule for rooms and public areas. 

• Regularly spot check employees' performance, correcting any mistakes or deficiencies. 

• Conduct regular training sessions to ensure that personnel follow established procedures, address any issues, provide instructions, and assign duties. 

• Undertake any additional duties assigned by the GM or Executive Housekeeper (EHK) as needed. 

• Participate in company's sustainability effort for the environment and being an inclusive employer.

Job Requirements:

• Degree or Diploma in Hospitality Management or other relevant qualification is preferred.

• Minimum 4 years’ related experience in a full-service hotel or mid-range hotel is preferred.

• Ability to manage time, organize, good communication and motivational skills.

• Meet the attendance guidelines of the job and adhere to departmental and company policies.

• Candidates must have a good command of spoken and written English, and any additional language is an advantage

• A team player and takes initiative to assist other team members when required

• Well-groomed and professional disposition.

• Commitment to work rotating shift and any day, including weekends and public holidays.

• Great communication skills, ability to interact with guests, employees and third parties that reflect highly on the hotel, the brand and the company.

• Can motivate fellow team members.

• Able to identify problems and issues in a pre-emptive manner, and resolve them independently and creatively.

• Meticulous with strong attention to details with good follow-up.

• Able to provide leadership in creating a cohesive, creative, effective team environment.

PHO STOP PTE. LTD.

Job Description

Head Chef job scope:

- Manages and oversees operations in the kitchen as well as the kitchen staff of an outlet.

- Plans the menu and liaises with suppliers.

- Controls the budget and ensures the quality of kitchen operations.

- Ensures that problems that arise are rectified in a positive and professional manner.

LIMONCELLO PTE LTD

Job Description

Company Overview

WE ARE A TRADITIONAL ITALIAN RESTAURANT LOCATED AT 95 ROBERTSON QUAY, SINGAPORE 238256.

Job Summary

Lead the daily operations of a traditional Italian restaurant, driving efficiency, staff development, and financial performance while collaborating with culinary and service teams to deliver exceptional guest experiences.

Responsibilities

• Manage daily restaurant operations to ensure efficiency and high service standards
• Develop and maintain the restaurant budget to achieve financial targets
• Plan and execute sales, marketing promotions, and events to increase customer engagement and revenue
• Recruit, train, and supervise staff to build a motivated and skilled team
• Collaborate with chefs and personnel to plan menus that meet quality and customer expectations
• Control purchasing and inventory to optimize cost management and reduce waste
• Prepare accurate financial records and reports for management review
• Handle administrative tasks and maintain organized documentation
• Liaise effectively with guests, employees, suppliers, sales representatives, and authorized departments to ensure smooth operations

Preferred competencies and qualifications

• Minimum 2 years relevant experience in restaurant operations
• Knowledge of food production methods to support menu planning and quality control
• Customer service, communication, and interpretation skills to enhance guest satisfaction
• Leadership and organizational skills to motivate and manage staff effectively
• Ability to accept criticism and perform well under pressure
• Patience and the ability to remain calm in stressful situations

LIMONCELLO PTE LTD

Job Description

Company Overview

WE ARE A TRADITIONAL ITALIAN RESTAURANT LOCATED AT 95 ROBERTSON QUAY, #01-19/20 RIVERGATE, SINGAPORE 238256. (FACING MSOCIAL HOTEL FOUR POINTS BY SHERATION, NEAR FORT CANNING MRT)

Job Summary

Coordinate and lead event planning and execution for catering services, driving customer satisfaction and business growth through effective menu design, staff supervision, and operational management.

Responsibilities

• Consult with customers to define event requirements and deliver tailored catering solutions
• Plan and coordinate event logistics including menu selection, facilities, and equipment to ensure seamless execution
• Collaborate with chefs to design menus that align with guest preferences and event themes
• Oversee budgeting processes and drive catering sales initiatives to secure new business opportunities
• Train and supervise catering staff to maintain high service standards and operational efficiency during events
• Manage food preparation and quality control to ensure exceptional food and beverage standards
• Make timely, effective decisions to resolve issues during events, ensuring customer satisfaction and smooth operations
• Utilize MS Office tools to manage event documentation, communication, and reporting

Required competencies and certifications

• Ability to lead and motivate catering staff to deliver excellent service
• Good organisational skills to manage multiple tasks and events
• Good communication skills to interact effectively with customers, staff, and vendors
• Ability to make quick, effective decisions to resolve issues during events
• Proficiency in MS Office

Madura's Restaurant

Madura’s has been established for little over 14years and has expanded over three outlets. With the demand of vegetarian food, we have recently open our third outlet is which completely a vegetarian based restaurant. Located at the heart of serangoon road.

Job Description

Outlet Manager will manage overall operation of individual businesses. He/She will be reporting to Operations/Senior Manager in various aspects of operations including franchise operations and development, product development, outlet promotions, nationwide and local store promotional activities (in conjunction with Group Marketing Department)

• To assist existing franchise outlets on how to increase their sales and

their contribution profit margin.

• To provide service and support to existing outlets

• Maintain good franchise relationships

• Handle customer feedbacks and enquiries

• Perform any other duties as required and directed by the Company

• To Provide adequate training to new staffs to enhance performance of the whole organisation.

• Conducts in-house training to staffs on a monthly basis.

Madura's Restaurant

Madura’s has been established for little over 14years and has expanded over three outlets. With the demand of vegetarian food, we have recently open our third outlet is which completely a vegetarian based restaurant. Located at the heart of serangoon road.

Job Description

Madura’s Restaurant is looking for a Chef who will be part of our South and North Indian Kitchen and handle all departments including starters, main courses and desserts. They will be under the guidance of our Head Chef and will primarily be responsible for cooking the dishes

Job Description:

• Handling daily food preparation and ensuring that restaurant orders are prepared according to the recipes.
• Ability to prepare food quickly in a fast paced environment.
  Profound knowledge of South and North Indian Vegetarian and Non-Vegetarian Cuisine is a must.
• Being able to come up with own recipes and ideas to improve the menu selection.
  Taking directions well and being able to replicate the restaurant dishes according to the recipes provided.
• Knowledge in food preparation for event catering would be advantageous to this role.

Job Expectations:

• At least 5 year(s) of working experience in the related field is required for this position.
• Candidate must possess at least a Diploma in any field. Culinary certifications will be advantageous.
• Full-Time position(s) available with a 6 days work week, 12 hours Shift daily
  Full benefits package upon confirmation - medical, leave etc.

Priority will be given to Singaporeans!

1-Soleil

Job Description

MONTI is seeking a skilled Junior Sous Chef to support our Head Chef and uphold kitchen standards. The ideal candidate will use their culinary and leadership abilities to help maintain smooth operations and elevate our guests’ dining experience.

Job Responsibilities:

• Assist the Head Chefs in the creation and preparation of Western cuisine.

• Ensure all food handling and hygiene practices comply with NEA standards.

• Maintain the quality, quantity, and accuracy of food items prepared and presented according to company and Chef-approved recipes.

• Verify that all ordered ingredients are received in the correct quantity and stored under proper conditions.

• Deliver dishes of the highest quality within the required time frame.

• Support food and menu planning, event menu preparation, food costing, and quality control.

• Perform other ad hoc duties as assigned.

Job Requirements:

• Candidate should have at least 4 to 5 years of relevant culinary experience.

• Experience in Western cuisine preparation is an added advantage.

• Must have completed the Basic Food Hygiene course.

• Possesses strong initiative and a proactive attitude.

• Able to manage and uphold sanitation and hygiene standards.

• Willing to learn and rotate across different kitchen stations and locations.

• Able to work on weekends and public holidays.

1-Soleil

Job Description

MONTI is seeking a skilled Sous Chef to support our Head Chef and uphold kitchen standards. The ideal candidate will use their culinary and leadership abilities to help maintain smooth operations and elevate our guests’ dining experience.

Job Responsibilities:

• Assist the Head Chefs in the creation and preparation of Japanese cuisine.

• Ensure all food handling and hygiene practices comply with NEA standards.

• Maintain the quality, quantity, and accuracy of food items prepared and presented according to company and Chef-approved recipes.

• Verify that all ordered ingredients are received in the correct quantity and stored under proper conditions.

• Deliver dishes of the highest quality within the required time frame.

• Support food and menu planning, event menu preparation, food costing, and quality control.

• Perform other ad hoc duties as assigned.

Job Requirements:

• Candidate should have at least 4 to 5 years of relevant culinary experience.

• Experience in Western cuisine preparation is an added advantage.

• Must have completed the Basic Food Hygiene course.

• Possesses strong initiative and a proactive attitude.

• Able to manage and uphold sanitation and hygiene standards.

• Willing to learn and rotate across different kitchen stations and locations.

• Able to work on weekends and public holidays.

1-Soleil

Job Description

MONTI is seeking an experienced Assistant Head Chef to lead our kitchen team, develop and execute innovative menus, and ensure the highest standards of culinary excellence. The successful candidate will combine exceptional culinary skills with strong leadership and organisational abilities to manage kitchen operations, mentor staff, maintain consistency and quality across all dishes, and deliver an outstanding dining experience for our customers.

Job Responsibilities:

• Assist to lead and manage the entire kitchen team, including Sous Chefs, CDPs, and kitchen staff.

• Develop, plan, and execute innovative menus aligned with the restaurant’s concept and customer expectations.

• Ensure consistent quality, presentation, and taste of all dishes.

• Oversee kitchen operations, including inventory management, ordering supplies, and cost control.

• Maintain high standards of hygiene, safety, and compliance with food regulations.

• Train, mentor, and evaluate kitchen staff to foster growth, efficiency, and teamwork.

• Monitor kitchen performance, troubleshoot issues, and implement improvements.

• Collaborate with management to develop new offerings, seasonal menus, and promotional items.

• Manage kitchen schedules, workflow, and resource allocation to meet operational needs.

• Uphold excellent customer experience by maintaining consistent service and culinary standards.

Job Requirements

• Proven experience leading a kitchen in a reputable F&B establishment.

• Strong culinary expertise and menu development skills.

• Excellent leadership, team management, and mentoring abilities.

• Knowledge of food safety, hygiene, and local regulations.

• Ability to manage kitchen operations, costs, and maintain high-quality standards under pressure.

Altro Zafferano

ALTRO Zafferano – ‘the other Zafferano’ in Italian – is a journey of well-known warm Italian hospitality since 2012.

Job Description

Position: Restaurant Manager

Location: Singapore

Salary Range: SGD 5,000 - $9,500 per month

Industry: Food & Beverage

Lead the Experience. Elevate the Standard.

We are seeking a passionate and seasoned Restaurant Manager to join our team and be the driving force behind exceptional dining experiences. As the leader on the floor, you will shape the guest journey, inspire your team, and ensure operational excellence across all aspects of the restaurant.

About Us

As part of a dynamic restaurant group behind Altro Zafferano, Griglia Open Fire Italian Kitchen, and 54 Steakhouse, we are recognised among Singapore’s leading dining destinations. We offer a stable and professional working environment, with opportunities for growth and career progression as the group continues to evolve.

What You’ll Be Responsible For

People Leadership

• Recruit, train, mentor, and manage all front-of-house staff

• Conduct performance reviews, coach team members, and drive employee development

• Foster a positive, respectful, and service-driven culture 

Operational Excellence

• Oversee daily floor operations to ensure seamless service and guest satisfaction

• Set and uphold quality, productivity, and cleanliness standards

• Identify areas for improvement and implement actionable solution 

Financial Stewardship

• Develop and manage budgets, forecast sales, and control operational costs

• Monitor labor and food cost efficiency

• Analyze P&L performance and take corrective action as needed 

Guest Experience & Brand Representation

• Ensure every guest has a memorable and delightful experience

• Resolve customer feedback and complaints with professionalism and care

• Collaborate with chefs on menu planning, pricing strategies, and presentation standards

• Maintain ambiance and service flow, from music and lighting to tableware and décor 

Marketing & Community Engagement

• Work with marketing to increase restaurant visibility through campaigns and public relations

• Cultivate relationships with local businesses, event planners, and media contacts

• Promote private dining and event bookings 

Compliance & Safety

• Ensure adherence to food hygiene, workplace safety, and licensing regulations

• Maintain security and emergency preparedness procedures

• Uphold alcohol service laws and POS accuracy 

What We’re Looking For

Experience: 5+ years in a management role within the hospitality industry
Skills: Strong leadership, strategic thinking, operational expertise
Personality: Energetic, driven, detail-oriented, and customer-obsessed
Communication: Excellent interpersonal and team collaboration skills
Mindset: A growth mindset, adaptable to change and passionate about innovation
Flexibility: Willing to work evenings, weekends, and public holidays 

What You’ll Get

• Competitive salary package with performance incentives

• Career progression in a growing restaurant group

• 5-day work week

• Medical benefits, staff meals, and other perks

• A collaborative and vibrant workplace culture 

Apply Now with your updated resume and be part of our exciting journey.

We regret that only shortlisted candidates will be notified. Thank you for your interest!

Worldwide Hotels Management (H) Pte. Ltd.

Worldwide Hotels is Singapore's largest homegrown tourist-class hotel group. We own and manage 41 properties under 7 brands - ICON Hotel, V Hotel, Hotel Boss, Hotel Mi, Value Hotel, Venue Hotel and Hotel 81 - with over 8,600 rooms at strategic locations in Singapore.

Job Description

Job Descriptions:

• Follow the hotel's standard procedures for cleaning and maintaining public areas. 

• Collaborate with the Front Office, Engineering, and other departments to handle guests' requests, inquiries, and complaints about accommodation, service, and billing. Ensure that these interactions are carried out effectively to enhance guest satisfaction with their stay and services. 

• Work closely with the Engineering Department to address any issues or defects in the rooms and public areas promptly. 

• Supervise pest eradication activities with great attention to detail. 

• Conduct daily inspections of public areas and employee locker rooms. 

• Coordinate with the maintenance department to establish a preventive maintenance schedule for rooms and public areas. 

• Regularly spot check employees' performance, correcting any mistakes or deficiencies. 

• Conduct regular training sessions to ensure that personnel follow established procedures, address any issues, provide instructions, and assign duties. 

• Undertake any additional duties assigned by the GM or Executive Housekeeper (EHK) as needed. 

• Participate in company's sustainability effort for the environment and being an inclusive employer.

Job Requirements:

• Degree or Diploma in Hospitality Management or other relevant qualification is preferred.

• Minimum 4 years’ related experience in a full-service hotel or mid-range hotel is preferred.

• Ability to manage time, organize, good communication and motivational skills.

• Meet the attendance guidelines of the job and adhere to departmental and company policies.

• Candidates must have a good command of spoken and written English, and any additional language is an advantage

• A team player and takes initiative to assist other team members when required

• Well-groomed and professional disposition.

• Commitment to work rotating shift and any day, including weekends and public holidays.

• Great communication skills, ability to interact with guests, employees and third parties that reflect highly on the hotel, the brand and the company.

• Can motivate fellow team members.

• Able to identify problems and issues in a pre-emptive manner, and resolve them independently and creatively.

• Meticulous with strong attention to details with good follow-up.

• Able to provide leadership in creating a cohesive, creative, effective team environment.

Novotel Singapore on Stevens | Mercure Singapore on Stevens

About Novotel Singapore on Stevens | Mercure Singapore on Stevens

Job Description

Responsibilities:

• Manage, supervise and coordinate the daily operations of the Hotel
• Ensure that all procedures are performed in accordance with established standards and procedures at all times to reach optimal guest satisfaction.
• Assist the Assistant Front Office Manager in establishing a front desk standard and procedures manual as a guideline for the front desk operations.
• Assist the Assistant Front Office Manager to select, hire, and train employees to the hotel’s standard and procedures.
• Possess Degree/Diploma in Hospitality or relevant qualification;
• Minimum 3- 5 years of related experience preferably in the Hotel industry;
• Mature, energetic, assertive, independent and a team player;
• Strong leadership skills with excellent interpersonal and communications skills.

Only shortlisted candidates will be contacted. Thank you.

My Inspiring Journey HUB

Job Description

About MIJ Hub Ltd

MIJ Hub is a leading non-profit organization dedicated to transforming the lives of individuals with diverse learning needs. Through ventures like Ashraf's Cafe and the upcoming Komunal, we offer high-quality food and beverages while empowering individuals with special needs through employment and skill-building opportunities.

Komunal is a specialty café startup focused on redefining the café experience. With a menu that blends high-quality coffee and experimental offerings, Komunal is poised to set new industry standards while providing an inclusive hiring platform. This is a unique opportunity to spearhead a fresh brand, shaping its culinary direction, innovation, and culture from the ground up as it grows. Komunal will serve both specialty coffee and crafted meals, offering a dynamic and creative environment where you can leave your mark.

Ashraf's Cafe operates in the B2C and B2B space, focusing on online sales of baked goods, including cookies and other specialty bakes. The café operates at high volume, delivering top-notch products while providing meaningful employment for individuals with special needs.

Job Title: Head Baker & Culinary Operations 

The Head Baker & Culinary Operations will oversee all baking operations for Ashraf's Cafe and Komunal, ensuring high standards in product quality, consistency, and innovation. You will manage all aspects of bakery production, from day-to-day operations to R&D for new items. A strong foundation in baking techniques is essential, and culinary expertise is a plus, especially to support Komunal's specialty food offerings.

You will be responsible for ensuring strict adherence to quality control and processes, while working with a team of job coaches, special needs work clients, barista, fulfillment officer and part-time staff. This role involves maintaining efficient production processes, overseeing menu development, and managing inventory to deliver exceptional products consistently.

Head Baker – Primary Responsibilities

1. Baking & Culinary Operations

• Execute and Coordinate the full spectrum of daily baking operations for Ashraf's Cafe (high-volume baked goods) and Komunal (specialty cafe), ensuring consistent quality and adherence to established SOPs.

• Oversee the timely production of all baked goods based on weekly projected quantities provided by the Fulfilment Officer, ensuring both Ashraf's Cafe and Komunal are adequately stocked at all times.
  

• Drive culinary excellence by continuously testing, refining, and improving recipes to meet customer expectations and uphold brand standards.

2. Operational Efficiency & Process Improvement

• Identify, implement, and refine innovative production techniques to enhance kitchen efficiency and reduce wastage without compromising quality.
  

• Lead the evaluation, recommendation, and acquisition of new kitchen equipment to improve workflow, production output, and overall operational performance.
  

• Ensure seamless coordination between in baking operations for both Ashraf's and Komunal Cafe

3. Menu Development & R&D

•  Working with Social Enterprise Manager and Senior Barista to understand customer preferences for both Ashraf's Cafe and Komunal to align with the menu development and r&d    

• Execute and coordinate new product development, including seasonal offerings, specialty bakes, and experimental menu items for both cafes.
  

• Ensure all menu creations meet high standards of taste, quality, presentation, and consistency.
  

• Align menu innovations with customer preferences, market trends, and cafe branding.

4. Inventory & Supply Chain Management

• Oversee inventory levels to ensure the timely ordering of ingredients, maintaining quality and cost-effectiveness at all times.
  

• Work closely with suppliers to ensure consistent ingredient availability, quality control, and competitive pricing.
  

• Implement inventory tracking systems to optimize stock rotation, minimize waste, and support accurate forecasting.
  

5. Health, Safety & Compliance

• Uphold strict compliance with food safety regulations, hygiene practices, and industry standards within the kitchen.
  

• Conduct routine health and safety checks to maintain a clean, organized, and hazard-free kitchen environment.
  

• Ensure all team members follow safe food handling procedures and proper sanitation protocols.
  

Secondary Responsibilities 

1. Order Fulfilment 

• Step in to coordinate order fulfilment during the Fulfilment Officer’s absence, ensuring timely packing of orders and delivery of all customer orders and smooth operational continuity.
  

2. Support for Special Needs Clients

• Supervise and guide special needs working clients in the production cycle when the Job Coach is not present.
  

• Ensure tasks are clearly communicated and completed safely, effectively, and in line with production requirements.
  

Requirements

• 5-10 years of experience in baking, pastry arts, or culinary arts, with expertise in high-volume production and specialty baking.

• Proven experience managing a baking team and overseeing culinary operations in a fast-paced environment.

• Culinary expertise is a plus, especially with experience in both baking and meal preparation for specialty cafés.

• Expertise in baking techniques, culinary arts, quality control, and menu development.

• Strong leadership skills, with the ability to train, mentor, and empower a diverse team.

• Excellent organizational skills and a proven ability to implement process improvements and optimize kitchen operations.

• Culinary qualifications or equivalent professional experience in baking or culinary arts.

• Certifications in food safety or kitchen management are a plus.

2A Entertainment PTE. LTD.

Job Description

About the Role

As the Head Sommelier, you will be the custodian of Vanta’s world-class wine program. Your mission is to develop, manage, and execute an exceptional wine and beverage service that elevates the member experience. This role requires a blend of deep wine knowledge, meticulous cellar management, exceptional service delivery, and financial acumen.

Key Responsibilities

• Develop and manage Vanta's extensive wine list, ensuring a diverse and financially viable selection that complements the culinary offerings.

• Oversee all cellar operations, including inventory, ordering, receiving, rotation, and maintaining optimal storage conditions.

• Provide expert wine service and personalized recommendations to members, enriching their dining and social experience.

• Lead the training and development of all Food & Beverage staff in wine knowledge, service standards, and responsible alcohol service.

• Collaborate closely with the Head of Wine and Culinary team on wine pairing events, dinners, and special member experiences.

• Ensure full compliance with all relevant liquor laws, regulations, and club operating procedures.

• Maintain the highest standards of discretion, professionalism, and confidentiality.

Requirements:

Qualifications & Experience

• Sommelier Certification from a recognized body (e.g., Court of Master Sommeliers, WSET) strongly preferred.

• Minimum 3 years of experience in a Sommelier or Wine Director role within a fine dining restaurant, luxury hotel, or private members' club environment.

• Proven track record in cellar management, inventory control, and building a high-quality wine program.

Skills & Attributes

• Deep and current knowledge of global wines, viticulture, key regions, and vintage assessment.

• Exceptional verbal communication and presentation skills, with the ability to educate and engage both novice and connoisseur members.

• Highly polished, poised, and professional demeanor; comfortable engaging with Singapore’s affluent community.

• Strong understanding of luxury branding and the commitment to delivering a world-class customer experience.

• Detail-oriented with strong organizational and inventory management skills.
  

Language Proficiency

• Fluent in English and Mandarin

Why Join Vanta

• Be part of Singapore’s most anticipated members’ club launch in 2026.

• Access to a powerful network of industry leaders, entrepreneurs, and cultural icons.

• Attractive remuneration and performance-based incentives.

• Opportunity for growth within the Jiashuo Group’s expanding hospitality portfolio.
  

How to Apply

Please send your CV and a short personal introduction to vinodhan@vantamembers.com, with the subject line “Application – Membership Curator”. Shortlisted candidates will be invited for an exclusive interview at The MacDonald House.

LWL SG PTE. LTD.

Job Description

Tasmac in Tanjong pagar is looking to expand out team, looking for friendly positive staff to join us!

We emphasis on a positive workplace with proper work culture and leadership.

We have fun at work but also get serious with our standards.

**Key Responsibilities:**

- Greeting and serving customers in a courteous and professional manner.

- Mixing, garnishing, and serving drinks according to standard recipes or customer preferences.

- Checking identification to verify legal drinking age.

- Handling cash transactions and operating the point-of-sale (POS) system.

- Maintaining cleanliness and organization of the bar area.

- Restocking supplies and ingredients as needed.

- Monitoring guest behavior and managing the environment to ensure safety.

- Complying with health, safety, and liquor laws and regulations.

- Engaging with patrons to enhance their experience and promote repeat business.

**Qualifications:**

- Prior bartending or serving experience preferred.

- Knowledge of drink recipes and mixology.

- Excellent communication and interpersonal skills.

- Ability to multitask and work efficiently in a fast-paced environment.

- Basic math skills for handling transactions.

- Certification in responsible beverage service (if required by local laws).

**Working Conditions:**

- Shift work includes evenings, weekends, and holidays.

- Standing for extended periods.

- Exposure to varying temperatures and loud environments.

Uniform and Staff Meal Provided.Working Hours: 8.30pm – 4.30am
Industry: Nightlife / Bar / Entertainment

We are looking for an experienced Head Bartender to lead a high-volume nightclub bar serving 80–100 guests during peak late-night hours. Speed, consistency, and bar control are more important than cocktail artistry.

You will lead the bar team and ensure the bar never slows down, especially between 1am and 3am peak hours.

• Lead and supervise bartenders and barbacks during service

• Ensure fast and consistent drink production during peak periods

• Prepare bar setup before opening (ice, garnishes, glassware, stock)

• Maintain strict control of liquor stock and prevent wastage

• Coordinate closely with floor staff and hosts for bottle service

• Ensure bar cleanliness and safety throughout operations

• Monitor par levels and inform manager for replenishment

• Train junior bartenders on speed, discipline and workflow

• Ensure POS accuracy and proper order handling

• Manage glassware collection and barback workflow

• Minimum 3 years bartending experience, preferably in clubs or high-volume bars

• Able to work under intense pressure during peak hours

• Strong leadership to control bar team and workflow

• Good knowledge of standard drinks, spirits and bottle service

• Physically fast, alert and organised

• Comfortable working till 4.30am

• Honest, disciplined and operationally strong

• Someone who understands that nightclub bartending is about speed and control

• Someone who can run the bar like a production line after 1am

• Someone who can prevent stock loss and maintain discipline behind the bar

The Nuance Group (Singapore) Pte. Ltd.

Avolta (formerly Dufry) is a leading global travel experience player with more than 60 years of experience in the industry. We operate in more than 75 countries and 1,200 locations, with 5,500 points of sale across three segments – duty-free, travel convenience & essentials, food & beverage – and a wide range of channels – from airports and motorways, through to cruises, railways and more. Geographic diversification is a key element of the company’s strategy. We, furthermore, stand for good Corporate Governance, Openness and Transparency for the benefit of shareholders, customers, business partners and employees. Avolta is committed to and focused on four key areas, where we want to have a positive impact: customer experience; employee wellbeing and advancement; protecting the environment. This makes us a trusted partner for all our stakeholders and all our 65’000 employees.

Job Description

WHO WE ARE

Avolta is the world’s leading and largest Travel Experience (Retail, Convenience, F&B) company (https://www.avoltaworld.com/en) with >5,500 outlets, >1,200 locations, >77,000 employees in more than 70 countries and annual revenue of Swiss Francs CHF 13.5 Billion in 2024.

We operate primarily at airports as well as other travel channels, including motorways, railways, cruises, border shops, downtown.

We are on a journey towards our Destination 2027 strategy, creating a travel experience revolution by putting the traveler at our core. Based on four strong pillars including delivering the Travel Experience Revolution, Diversifying our Geographical Presence, further fostering a Culture of Continual Improvement, and Sustainability, our strategy is ultimately powered by our people.

In Asia Pacific, we are present in more than 10 countries, including India, Sri Lanka, Maldives, China, Hong Kong, Macau, Japan, Vietnam, Malaysia, Singapore, Indonesia and Australia.

PURPOSE OF THE ROLE

As part of the regional Omnichannel Experience function, the Guest Experience Manager is responsible for all customer-facing service training, standards, and coaching, focusing on elevating the guest journey and in-store experience; and partners country teams to ensure consistent, high-quality execution and measurable improvement across all APAC business lines (Travel Retail, Convenience, Food & Beverage). The Guest Experience Manager plays a key role in driving guest loyalty, enhancing brand reputation, and supporting business growth across the region.

RESPONSIBILITIES

Customer Experience Standards

• Partner with country Operations and People, Culture & Organization (PC&O) teams to roll out Avolta’s customer experience framework, sales & service principles, and behavioural standards, considering local culture, traveler profiles, store formats and customer journey.
• Lead the creation of new materials tailored for APAC markets as required.
• Shape customer service experience for new store openings and refurbishments.

Learning & Development

• Continuously refine Avolta’s Customer Service Blueprint for APAC countries.
• Develop and lead the regional “train-the-trainer” program, equipping store managers and front-line teams with the skills and tools to drive sales and deliver exceptional guest experiences.
• Design and deliver training modules (in-person and digital) to build consistency in service excellence.
• Provide on-the-ground coaching and mentoring through regular store visits.

Performance Improvement

• Utilize employee feedback and customer experience measurement tools (e.g., Net Promoter Score, Mystery Shopping, Customer Perception tracking) to identify service gaps and opportunities.
• Leverage on insights to address gaps, improve training, recognize top-performing teams, and share cross market and outlets learnings.
• KPIs: Net Promoter Score (NPS) and Mystery Shopping results, as well as high training completion rates (>80%) for customer-facing staff, maintaining frequent coaching sessions, reducing complaint resolution time and closing identified service gaps efficiently.

Ambassador for Excellent Customer Experience

• Act as the regional Guest Experience role model, inspiring operations and front line staff to put customers at the heart of our business, always thinking about how we can elevate traveler touchpoints with us and exceeding their expectations.

WHAT WE ARE LOOKING FOR

Required Experience

• Education: Bachelor’s degree in Hospitality Management, Business Administration, Tourism, or a related field. Additional certifications in customer service, hotel/travel operations, or retail management are advantageous.
• Professional Background: 8–10 years’ experience in customer-facing and learning development roles within service industries such as retail, F&B, hospitality, travel & tourism, or entertainment, with proven expertise in service excellence, training, and operational efficiency.
• Regional Experience: Proven ability to work with culturally diverse teams across Asia Pacific, lead cross-functional projects, and demonstrate a strong understanding of regional service customs, customer expectations and market nuances.

Key Skills & Attributes

• Leadership & Coaching: Demonstrates strong leadership and coaching abilities, with excellent collaboration and communication skills to build high-performing teams and work effectively across functions and geographies.
• Customer-Centric Mindset: Passion for creating exceptional customer experiences, with a proactive approach to identifying and addressing service gaps.
• Analytical & Improvement Focus: Skilled in using data and feedback tools (NPS, Mystery Shopping, etc.) to drive continuous improvement.
• Technical Proficiency: Familiarity with customer experience metrics, customer feedback tools and, digital learning platforms.

Personal Qualities

The ideal candidate is empathetic, approachable, and solution-oriented. This person demonstrates strong organizational and project management skills, as well as high integrity and professionalism. The ability to work both independently and as part of a team is essential. Strong influencing and persuasion skills are important, along with the capacity to motivate and inspire others to adopt new practices and drive positive change. Resilience and adaptability to change are also key qualities, enabling success in a dynamic retail and F&B environment.

THE WESTIN SINGAPORE

As Singapore’s first integrated hotel located specially within an office building, The Westin Singapore occupies levels 32 to 46 of Asia Square Tower 2 commercial development in Marina Bay, the heart of Singapore’s bustling financial district. Embracing the Westin brand’s promise 'For a Better You', The Westin Singapore offers 305 guestrooms and suites, four distinct dining venues, an outdoor infinity pool with a stunning view over Singapore’s south coast, the Heavenly Spa by Westin™ and 1,350 square meters of versatile event spaces, all designed with guests’ well-being in mind. For more information, please visit thewestinsingapore.com.

Job Description

POSITION SUMMARY

• Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key.
• Set up accurate accounts for each guest according to their requirements.
• Enter and be knowledgeable on Marriott Bonvoy information.
• Ensuring the team complies with Marriott International Health Check standards.
• Ensure rates match market codes, document exceptions.
• Secure payment prior to issuing room key, verify/adjust billing.
• Compile and review daily reports/logs/contingency lists.
• First responder for Emergencies.
• Complete cashier and closing reports.
• Supply guests with directions and property information.
• Accommodate guest requests, contacting appropriate departments when necessary.
• Follow up to ensure requests have been met.
• Process all payment types, vouchers, paid-outs, and charges.
• Balance and drop receipts. Count and secure bank at beginning and end of shift.
• Obtain manual authorizations and follow all Accounting and Marriott International policies and procedures.
• Notify Loss Prevention of any guest reports of theft or safety-related issues. 
• Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
• Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns.
• Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
• Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
• Ensure adherence to quality standards.
• Enter and locate information using computers/property management system/POS systems.
• Stand, sit, or walk for an extended period of time.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you.

Marina Bay Sands Pte Ltd

Marina Bay Sands® is Asia’s leading destination for business, leisure and entertainment delivering once-in-a-lifetime experiences. The landmark building is situated in the heart of Singapore’s Central Business District and transforms Singapore’s skyline and the country’s tourism landscape.

Job Description

Job Responsibilities

• This position will be accountable for planning, coordinating and managing staff and services to ensure efficient and effective F&B operations and that customer service standards are maintained at all times.
• This role will encompass the formulation and implementation of operating procedures and standards, the management and development of team members, and liaise with executive management to ensure that Marina Bay Sands' short and long term goals are met.
• Work with team members in service and food preparation to minimize wastage and increase productivity and efficiency.
• Review operating results with the team and identify opportunities to improve performance.
• Ensure all cashiering procedures are processed in compliance with accounting standards.
• Monitor and minimize wastage of consumables and maintain labor productivity ratios.
• Forecast business volumes and adjust resources and staffing as needed.
• Monitor guest reactions and confer frequently with service staff or captains to ensure guest satisfaction.
• Respond to guest comments, requests and complaints in a timely and professional manner. Take personal responsibility to resolve issues.
• Manages Human Resources responsibilities for assigned department(s) to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; compliance with company policies and legal requirements.
• Maintains guest profiles on a daily basis and takes appropriate actions as necessary.
• Closely manage all financial performance and make the necessary adjustments to meet and exceed the financial goals of the outlet.
• Support all Marina Bay Sands initiatives as required.
• Ensure strict compliance with all Marina Bay Sands operating standards.
• Ensure compliance with all relevant government regulatory requirements.
• Ensure enforcement of high standards of hygiene and sanitation throughout the all areas.

Job Requirements

Education & Certification

• Diploma/Degree in hospitality or related field preferred.

Experience

• Minimum of ten (10) to twelve (12) years' experience in an reputable intergrated resorts, luxury hotel chain or F&B establishments. F&B experience in Western/Cantonese/French/Japanese/Italian casual dining establishments is preferred.

Other Prerequisites

• Willing to work various shifts, including mornings and afternoons, as well as on public holidays.
• Possess a comprehensive set of F&B service and operations skills and a focus on VIP customer service.
• Capable of building and managing relationships with multiple departments as well as key customers.
• Team oriented approach to management with a mindset of open communications.
• Proficient in using Microsoft Office programs.
• Administration knowledge of F&B operations and Quality management.
• Have a well-groomed, professional appearance.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years.

Job Description

The best of New York hospitality with Singapore flair.

THE NoMad WAY

Hospitality is at the core of what we do and who we are. It’s more than just a job; it’s a path to a career with the best in our industry. Our brand new property will build our vision to be a thriving hotel combining the best of New York hospitality with Singaporean flair. Our values connect us; our behaviours guide us; and our non-negotiables drive us.

Welcome to NoMad Singapore.

The best of New York hospitality with Singapore flair.

THE NoMad WAY

Hospitality is at the core of what we do and who we are. It’s more than just a job; it’s a path to a career with the best in our industry. Our brand new property will build our vision to be a thriving hotel combining the best of New York hospitality with Singaporean flair. Our values connect us; our behaviours guide us; and our non-negotiables drive us.

Welcome to NoMad Singapore.

Exceptional Hospitality Starts With You

Are you ready to lead a prestigious bar that blends bartending artistry with refined hospitality? We are seeking a Bar Director to lead our specialty cocktail bar and oversees the hotel’s entire bar and beverage program. This dual role blends hands-on operational leadership with creative vision, ensuring exceptional service, team performance, and a standout guest experience.

He’ll manage all aspects of daily bar operations—from staffing and efficiency to quality control—while driving innovation across our beverage offerings. As the face of the program, he’ll serve as both ambassador and spokesperson, shaping its identity and elevating its reputation.

A strong understanding of financial performance, cost control, and profit optimization is essential, as he’ll be responsible for ensuring the bar operates efficiently and profitably. He will also ensure full compliance with all licensing regulations and legal requirements related to the sale and service of alcoholic beverages.

What will I be doing? As a Bar Director, you will manage the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages. Specifically, you will be responsible for performing the following tasks to the highest standards:

Operational Leadership

• Maintain an effective bar operation with a focus on high-quality, efficient service.
• Oversee outlet setup in line with established operational standards.
• Establish and communicate a clear delegation structure among senior team members during your absence.
• Complete all administrative tasks in accordance with Company procedures.

Guest Experience Excellence

• Ensure guest service standards are defined, implemented, monitored, and continuously improved.
• Evaluate team performance to guarantee the highest service standards at all times.
• Maximize revenue and increase average spend per guest through upselling, service excellence, training, and motivation.

Team Management & Development

• Uphold impeccable grooming and uniform standards for all team members.
• Deliver timely annual, interim, and ongoing performance appraisals and feedback.
• Support staff development through Personal Development Plans, Hilton University, and the hotel training calendar.
• Manage sudden staff shortages and report absences in line with Company Attendance Procedures.
• Apply the Company disciplinary policy when required.

Financial Oversight

• Produce accurate revenue forecasts within deadlines and communicate results to the Food & Beverage office.
• Collaborate with Food & Beverage Cost Control to ensure timely stock takes and achievement of cost control targets.
• Consistently meet or exceed monthly beverage revenue and profit margin targets.

Sales & Marketing Collaboration

• Maximize revenue and increase average spend per guest through upselling, high service standards, and motivational techniques.

Compliance & Safety

• Comply with licensing regulations and hotel procedures for alcohol service; conduct staff training accordingly.
• Demonstrate expert knowledge of all beverages, including preparation, presentation, and training of bar personnel.
• Ensure team compliance with Company Health & Safety and Fire Regulations through proper training.

Guest Relations & Feedback

• Ensure guest service standards are continuously evaluated and enhanced.
• Address guest feedback proactively to maintain the highest levels of satisfaction.

What are we looking for? A Bar Director serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 

• Previous experience in similar role.
• Passion for delivering exceptional levels of Guest service.
• Customer Service experience in supervisory or above capacity.
• A warm personality, attentive and smartly presentable. An ability to listen and respond to demanding Guest needs.
• Excellent leadership, interpersonal and communication skills.
• Accountable and resilient.
• Committed to delivering high levels of customer service.
• Ability to work under pressure.
• Flexibility to respond to a range of different work situations.
• A medium level of IT proficiency is required.

What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

JR F & B Concepts

Job Description

Job Title: Restaurant Manager – Fine Dining

Location: Orchard Road

About the Role
We are seeking an experienced and passionate Restaurant Manager to oversee the daily operations of our fine dining establishment. The ideal candidate will ensure exceptional guest experiences, uphold high service standards, and lead a team dedicated to delivering excellence.

Key Responsibilities

• Oversee day-to-day restaurant operations, ensuring smooth service and guest satisfaction.
• Lead, train, and motivate front-of-house staff to provide professional, attentive, and personalized service.
• Maintain the highest standards of food quality, presentation, and service in line with fine dining expectations.
• Manage reservations, seating arrangements, and guest flow to maximize efficiency without compromising experience.
• Handle guest feedback and resolve complaints with professionalism and discretion.
• Collaborate with the Head Chef and kitchen team to align service with menu offerings and wine pairings.
• Monitor inventory, procurement, and cost control, ensuring profitability and minimizing waste.
• Implement and uphold compliance with health, safety, hygiene, and licensing regulations.
• Drive sales through upselling, wine service, and special events/promotions.
• Prepare reports on sales, budgets, and staff performance for senior management.

Requirements

• Proven experience as a Restaurant Manager, Assistant Manager, or similar leadership role in fine dining preferred.
• Strong knowledge of food and beverage service standards, wine service, and fine dining etiquette.
• Exceptional leadership, communication, and interpersonal skills.
• Ability to remain composed under pressure and manage demanding guests.
• Excellent organizational and problem-solving skills.
• Flexibility to work evenings, weekends, and public holidays as required.
• Diploma/Degree in Hospitality Management or related field preferred.

What We Offer

• Competitive salary and performance incentives.
• Opportunities for professional growth and career advancement.
• A dynamic and supportive work environment in a prestigious dining setting.

Marriott International

Job Description

Little Easy Pte Ltd

Job Description

Applicant needs to have at least 2 years bartending experience. Good knowledge of different liquors, beers, wines and liqueur. Needs a bit of management experience as well. Also an individual who can can manage customers expectations.

Pleasant disposition, hardworking and diligent individual preferred. Also able to work seamlessly with colleagues and superiors.

Able to take instructions well and execute it. Needs to be active in menu planning, especially cocktails section.

THE WESTIN SINGAPORE

As Singapore’s first integrated hotel located specially within an office building, The Westin Singapore occupies levels 32 to 46 of Asia Square Tower 2 commercial development in Marina Bay, the heart of Singapore’s bustling financial district. Embracing the Westin brand’s promise 'For a Better You', The Westin Singapore offers 305 guestrooms and suites, four distinct dining venues, an outdoor infinity pool with a stunning view over Singapore’s south coast, the Heavenly Spa by Westin™ and 1,350 square meters of versatile event spaces, all designed with guests’ well-being in mind. For more information, please visit thewestinsingapore.com.

Job Description

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising associates on a daily basis. Front office areas include Bell/Door Staff, Service Express, Westin Club, and Guest Services/Front Desk. The Assistant Front Office Manager directs and works with managers and associates to carry out procedures ensuring an efficient check-in and check-out process. Ensuring guest and associate satisfaction and maximizes the financial performance of the department and hotel. 

CORE WORK ACTIVITIES

Supporting Management of Front Desk Team 

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Supervises and manages employees. Managing all day-to-day operations. Understanding associates' positions well enough to perform duties in their absence.

• Ensures associate recognition is taking place on all shifts.

• Establishes and maintains open, collaborative relationships with associates 

Monitoring and Supporting Progress Towards Front Desk Goals

• Manages day-to-day operations, ensuring the quality, The Westin brand standards and meeting the expectations of guests on a daily basis.

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

• Strives to improve service performance.

• Be a subject matter expert on Marriott Bonvoy Loyalty Program 

• Ensuring associates are adhering to Marriott International Health Check standards 

• Collaborates with the Front Office Manager on ways to continually improve departmental service.

• Communicates a clear and consistent message regarding the Front Office goals to produce desired results.

• Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Ensuring Exceptional Customer Service 

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Serves as a role model to demonstrate appropriate behaviors.

• Sets a positive example for guest relations.

• Displays outstanding hospitality skills.

• Empowers employees to provide excellent customer service.

• Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.

• Provides feedback to employees based on observation of service behaviors.

• Handles guest problems and complaints effectively.

• Interacts with guests to obtain feedback on product quality and service levels.

Managing Projects and Policies

• Implements the guest recognition/service program, communicating and ensuring the process.

• Ensures compliance with all Front Office policies, standards and procedures.

• Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

Additional Responsibilities 

• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

• Act as a First Responder in Emergencies 

• Participate in Fire Evacuation Exercises 

• Analyzes reports and information and evaluating results to choose the best solution and solve problems. 

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Functions in place of the Front Office Manager in his/her absence.

• Communicates critical information from pre- and post-convention meetings to the Front Office staff.

• Participates in department meetings.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you.

Guzman y Gomez

Guzman y Gomez (GYG) Mexican Kitchen is a dynamic chain of food and beverage restaurants dedicated to enhancing guest experiences with authentic, high-quality Mexican cuisine. Our passion lies in crafting delicious dishes using real ingredients, with processes such as 24-hour marinades and rigorous chip-tasting sessions. We prioritize freshness and authenticity, believing that the extra effort is always worthwhile. Our team, known as the #DreamTeam, is the backbone of our success in Singapore. From service crew to chefs and managers, we embody cheerfulness, positivity, and energy, delighting guests with warm welcomes and genuine smiles. If you share our values and enthusiasm, join us today!

Job Description

Benefits
These are just some of the benefits that come with working at GYG:

●Sign-up bonus of $2,000
●Staff referral programme of $500
●Attractive Salary $$
●Yearly Appraisals
●5 days work week and 2 days OFF, 44 hours
●Performance Incentives (quarterly)
●Rapid Career Growth
●Staff meals & discounted meals
●Various types of leave entitlements
●Outpatient & Hospitalisation benefits
●Cultural celebrations – Day of the Dead and Cinco de Mayo (We just love to celebrate everything!!)

Job Scope

The Assistant Restaurant Manager is responsible for the overall efficient and effective management and operation of the restaurant in the absence of the Restaurant Manager, including but not limited to operations, people management, customer experience and financial management.
 

We guarantee you will have lots of fun at work and not a single day is the same!

Kabe No Ana

Job Description

The Restaurant Manager is responsible for overseeing the efficient running and profitability of the restaurant and for managing employees.

He/she needs to be able to lead as well as work as part of a team.

The job reports to the Vice-president, Area is accountable for average sales of S$250k per month depending on the size of the restaurant. Job Responsibilities: •Daily roll call with employees to drive operations effectiveness and efficiency via cleanliness of the restaurant, accurate food order taking, servicing the customer, promotions etc

•Proactively communicate to employees on KPIs on sales, service and food quality so that together each achieve more (TEAM)

•Be fully knowledgeable with the restaurant operation and to efficiently manage the operation of all shifts

•Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines

•Deliver and present manpower and sales reports

•Suggest and recommend improvements to the running of the restaurant

•Administer and action daily mails, guest report lists, staff rosters, operations reporting and other paperwork promptly and accurately

•Be aware of the current business environment and to bring in sound ideas to increase sales, decrease spending, up selling orders and maximising guests spending where possible

•Communicate effectively with the other departments and colleagues, suppliers and contractors to ensure that all information is communicated clearly and follow up actions are coordinated well

•Assist in recruitment needs

•Responsible for induction training and on the job training of new employees and also newly promoted staff

•Appraise employees to reward and punish fairly

•Understand the need for training and development of employees and to take a proactive approach in training employees especially mandatory training like Basic Food Hygiene and Safety

Job Requirements:

•Preferably with Degree/Diploma in Hospitality related studies or with WSQ Certificate in F&B Operations / F&B Supervision / F&B Management

•Passion for excellent customer service

•Able to lead a team in a fast paced and demanding environment

•Possess good business acumen, results driven and highly organised

•Excellent interpersonal and communication skills

Interested candidates, please forward your detailed resume as well reason for leaving (past and present employment, all last drawn salary please email to hrta@res.com.sg)

Kabe No Ana

Job Description

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit

Responsibilities

Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

• Check readiness of restaurant for service day and brief service crew on staffing roster for service day

• Manage customer flow and seating arrangement

• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues

• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards

• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant

• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Provide training to encourage role rotation amongst service staff

• Train and monitor staff in the company SOPs (standard operating procedures)

• Ensure workplace safety practicesPosition Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit.

RE&S Enterprises Pte Ltd

RE&S Enterprises Pte Ltd is a leading restaurant chain with more than 70 outlets dotting the Singapore landscape. Our 30 years of presence in Singapore signifies the commitment to continual growth and innovation. Our business and customer mantra seizes opportunities to offer an experience of Japanese culture via relevant, affordable quality and service that are focused on Food for Life.

Job Description

The Restaurant Manager is responsible for overseeing the efficient running and profitability of the restaurant and for managing employees.

He/she needs to be able to lead as well as work as part of a team.

The job reports to the Vice-president, Area is accountable for average sales of S$250k per month depending on the size of the restaurant. Job Responsibilities:

•Deliver and present manpower and sales reports

•Suggest and recommend improvements to the running of the restaurant

•Administer and action daily mails, guest report lists, staff rosters, operations reporting and other paperwork promptly and accurately

•Be aware of the current business environment and to bring in sound ideas to increase sales, decrease spending, up selling orders and maximising guests spending where possible

•Communicate effectively with the other departments and colleagues, suppliers and contractors to ensure that all information is communicated clearly and follow up actions are coordinated well

•Assist in recruitment needs

•Responsible for induction training and on the job training of new employees and also newly promoted staff

•Appraise employees to reward and punish fairly

•Understand the need for training and development of employees and to take a proactive approach in training employees especially mandatory training like Basic Food Hygiene and Safety

Job Requirements:

•Preferably with Degree/Diploma in Hospitality related studies or with WSQ Certificate in F&B Operations / F&B Supervision / F&B Management

•Passion for excellent customer service

•Able to lead a team in a fast paced and demanding environment

•Possess good business acumen, results driven and highly organised

•Excellent interpersonal and communication skills

Interested candidates, please forward your detailed resume as well reason for leaving (past and present employment, all last drawn salary please email to hrta@res.com.sg)

Tipsy Bird

Job Description

• Achieve assigned revenue targets and drive overall outlet profitability through effective cost control and operational excellence.
• Foster and maintain positive guest relations at all times, ensuring high service standards and prompt resolution of guest concerns.
• Oversee and manage outlet opening, daily operations, and closing procedures in accordance with company policies.
• Ensure all dining areas comply with health, safety, and hygiene regulations, maintaining a clean, functional, and professional appearance at all times.
• Enforce Food & Beverage Safety and Hygiene policies and ensure full compliance by all team members.
• Ensure menu boards and beverage lists are well-maintained, updated, and that sufficient quantities of menus are available for service.
• Assist in resolving payment discrepancies and ensure all cashiering and settlement procedures comply with established accounting standards.
• Monitor and evaluate staff performance across all service phases and job functions; provide on-the-job coaching and corrective guidance when required.
• Conduct daily briefings and communicate operational updates, issues, and performance matters to the Restaurant Operations Manager / General Manager.
• Oversee food and beverage inventory control, ensuring stock counts are accurate, timely, and consistently performed.
• Establish and maintain par levels for supplies, liquor, beer, wine, and equipment; prepare and delegate requisitions to replenish shortages based on business needs.
• Participate in interviewing and selecting Front of House team members when required.
• Analyse operational data and feedback to identify issues, evaluate options, and implement effective solutions.
• Actively contribute to the implementation of new initiatives and process improvements to enhance service quality and operational efficiency.
• Maintain and support a structured training system to ensure all staff are equipped with the skills, knowledge, and service standards required to perform effectively.