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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Jubilee Prestige Hotel Ratchadapisek

Job Description

The Tubkaak Krabi

Job Description

·       Protect the privacy and security of guests and coworkers.

·       Maintain confidentiality of proprietary materials and information.

·       Follow company and department policies and procedures.

·       Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.

·       Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.

·       Perform other reasonable job duties as requested by Supervisors.

Guest Relations

·       Address guests' service needs in a professional, positive, and timely manner.

·       Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.

·       Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.

·       Assist other employees to ensure proper coverage and prompt guest service.

·       Thank guests with genuine appreciation and provide a fond farewell.

Communication

·       Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking, and relaying messages, and allowing the caller to end the call.

·       Speak to guests and co-workers using clear, appropriate, and professional language.

·       Talk with and listen to other employees to effectively exchange information.

·       Provide assistance to coworkers, ensuring they understand their tasks.

·       Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email).

·       Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness.

·       Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.

Assist Management

·       Coordinate tasks and work with other departments to ensure that the department runs efficiently.

·       Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties.

·       Assign and ensure work tasks are completed on time and that they meet appropriate quality standards.

·       Encourage and motivate employees to perform their best, take responsibility for tasks and assignments, make decisions and provide input on possible improvements.

·       Ensure that hourly employees are trained in company core values, job roles, responsibilities, and technical and service aspects of the job.

Working with Others

·       Support all co-workers and treat them with dignity and respect.

·       Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.

·       Develop and maintain positive and productive working relationships with other employees and departments.

·       Partner with and assist others to promote an environment of teamwork and achieve common goals.

·       Actively listen to and consider the concerns of other employees, responding appropriately and effectively.

Guest Relations

·       Troubleshoot and resolve guest issues and concerns or refer to appropriate contacts, based on the type of issue.

·       Follow proper escalation procedures when addressing guest concerns.

The Tubkaak Krabi

Job Description

·       Protect the privacy and security of guests and coworkers.

·       Maintain confidentiality of proprietary materials and information.

·       Follow company and department policies and procedures.

·       Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.

·       Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.

·       Perform other reasonable job duties as requested by Supervisors.

Guest Relations

·       Address guests' service needs in a professional, positive, and timely manner.

·       Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.

·       Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.

·       Assist other employees to ensure proper coverage and prompt guest service.

·       Thank guests with genuine appreciation and provide a fond farewell.

Communication

·       Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking, and relaying messages, and allowing the caller to end the call.

·       Speak to guests and co-workers using clear, appropriate, and professional language.

·       Talk with and listen to other employees to effectively exchange information.

·       Provide assistance to coworkers, ensuring they understand their tasks.

·       Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email).

·       Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness.

·       Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.

Assist Management

·       Coordinate tasks and work with other departments to ensure that the department runs efficiently.

·       Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties.

·       Assign and ensure work tasks are completed on time and that they meet appropriate quality standards.

·       Encourage and motivate employees to perform their best, take responsibility for tasks and assignments, make decisions and provide input on possible improvements.

·       Ensure that hourly employees are trained in company core values, job roles, responsibilities, and technical and service aspects of the job.

Working with Others

·       Support all co-workers and treat them with dignity and respect.

·       Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.

·       Develop and maintain positive and productive working relationships with other employees and departments.

·       Partner with and assist others to promote an environment of teamwork and achieve common goals.

·       Actively listen to and consider the concerns of other employees, responding appropriately and effectively.

Guest Relations

·       Troubleshoot and resolve guest issues and concerns or refer to appropriate contacts, based on the type of issue.

·       Follow proper escalation procedures when addressing guest concerns.

SUMMIT SEOYON BUSINESS DEVELOPMENT (THAILAND) CO., LTD.

Job Description

About the role

Seeking an experienced and driven Housekeeping Manager to join our dynamic team at Summit Seoyon Business Development (Thailand) Co., Ltd. in Pathum Thani. As a full-time Housekeeping Manager, you will play a vital role in ensuring the highest standards of cleanliness and guest satisfaction within our hotel operations.

What you'll be doing

What we're looking for

What we offer

At Summit Seoyon Business Development (Thailand) Co., Ltd., we value our employees and strive to provide a rewarding and supportive work environment. In addition to a competitive salary, we offer a range of benefits, including:

SUMMIT SEOYON BUSINESS DEVELOPMENT (THAILAND) CO., LTD.

Job Description

Job Descriptions;

Hotel Managers can have a wide variety of duties depending on the establishment. Some main responsibilities include:

• Monitor staff performance, ensuring the hotel is running well and guests are happy
• Coordinate front-office and back-office activities and resolve any problems
• Overseeing personnel, including receptionists, kitchen staff, and office employees.
• Monitoring employee performance and conducting regular evaluations to help improve customer service.
• Resolving issues regarding hotel services, amenities, and policies.
• Organizing activities and assigning responsibilities to employees to ensure productivity.
• Creating and applying a marketing strategy to promote the hotel’s services and amenities.
• Coordinating with external parties, including suppliers, travel agencies, and conference planners.
• Evaluating hotel performance and ensuring compliance with health and safety rules.
• Partaking in financial activities, including establishing room rates, setting budgets, and assigning funds to departments.

Hotel Manager Responsibilities:

• Overseeing personnel, including receptionists, kitchen staff, and office employees.
• Monitoring employee performance and conducting regular evaluations to help improve customer service.
• Collecting payments and maintaining records of budgets, funds, and expenses.
• Welcoming and registering guests once they arrive.
• Resolving issues regarding hotel services, amenities, and policies.
• Organizing activities and assigning responsibilities to employees to ensure productivity.
• Creating and applying a marketing strategy to promote the hotel’s services and amenities.
• Coordinating with external parties, including suppliers, travel agencies, and conference planners.
• Evaluating hotel performance and ensuring compliance with health and safety rules.
• Partaking in financial activities, including establishing room rates, setting budgets, and assigning funds to departments.

Hotel Manager Requirements:

• Bachelor’s degree in hospitality, business administration, or a relevant field.
• A minimum of 5 years experience in hotel management or a similar role.
• Strong understanding of hotel management best practices and data entry software.
• Outstanding interpersonal communication and customer service skills.
• Exceptional leadership abilities with great attention to detail.

Marriott International

Job Description

Reef Bar and Restaurant

Job Description

Job Description

• Lead and manage daily operations of the kitchen team

• Set monthly work schedule

• Train kitchen team regularly

• Responsible for managing daily operations and capable of cost control

• Report daily operations and figures to owner and FB Manager

• Manage performance issues that arise within the operational department, as well as train, develop, coach, counsel and conduct performance evaluations

Job Requirements

• At least 5 years of experience in leading the kitchen

• 40 - 55 years old

• Strong food background. Understanding food storage, cost control and hygiene

• Dynamic personality with proven leadership skills to motivate, coach and develop the team

• Can work under high pressure and is able to maximize profit potential from operation and to deliver quality products

• Able to act in best interests of the owner and investors

All Day Group Co., Ltd.

Job Description

Key Responsibilities

1. Customer Experience: Ensure all customer interactions are managed smoothly, keeping customers informed and comfortable throughout their visit.

2. Front Desk Management: Greet every visitor warmly, manage bookings, and coordinate seamlessly with the Creative Team to ensure timely service delivery.

3. First Timer Guidance: Provide essential information to first time tattoo recipients, ensuring they feel comfortable and informed about the entire process.

4. Check In & Check Out: Efficiently handle the complete customer journey, including payments, aftercare guidance, and promoting aftercare products.

1. Daily Operations: Execute comprehensive opening and closing routines for our expanded retail space, including arcade machines, merchandise displays and interactive installations.

2. Retail Maintenance: Throughout the day, maintain cleanliness and presentation of snack areas, drink stations, merchandise displays, and entertainment zones (TukTuk photo area, games, etc.).

3. Inventory Management: Monitor and restock retail items including imported snacks, beverages, merchandise, and promotional materials to ensure optimal presentation and availability.

1. Art Collection Sales: Serve as one of the primary salespeople for our ALL DAY Art collections, educating customers about featured artists, limited edition pieces and the stories behind each collection.

2. Product Knowledge: Maintain expert knowledge of current art collections, sizing, pricing, and artist backgrounds to provide informed recommendations to customers.

3. Sales Process: Handle the complete sales cycle for art pieces, from initial interest through packaging and payment processing.

   Administrative & Support Functions

1. Data Management: Ensure all booking, payment, and sales data is accurately recorded and up-to-date.

2. Review Facilitation: Work with the Creative Team to encourage customer reviews and maintain our reputation for excellence.

3. General Operations:Support overall studio operations through cleaning, tidying, stock management and other front-of-house tasks that maintain our premium environment.

   What Makes This Role Special

   This position offers a unique opportunity to be at the center of an innovative tattoo and art experience. You'll be the first point of contact for customers discovering both our world renowned tattoo artistry and our exciting new art collections. The role combines traditional customer service excellence with retail sales and cultural education about contemporary art.

   Preferred Qualifications

   ●      Thai National

   ●      Strong communication skills in both Thai and English

   ●      Previous experience in customer-facing roles, preferably in high-end establishments (luxury hotels, premium retail, airlines)

   ●      Sales experience or natural sales aptitude

   ●      Organized, detail-oriented, and able to multitask efficiently in a dynamic environment

   ●      Friendly demeanor with a knack for making people feel comfortable and valued

   ●      Interest in art, culture, and creative expression (training will be provided)

   Benefits

   ●      Work Schedule: 12pm-8pm, 5 days per week with occasional paid overtime

   ●      Health Coverage: Private medical insurance after 4-month probation period

   ●      Employee Perks: Discounted tattoos and art pieces

   ●      Performance Recognition: Merchandising bonus structure

   ●      Work Environment: Supportive, creative atmosphere

   ●      Team Building: Fun staff trips and events

   Growth Opportunities

   As ALL DAY Art develops, there will be opportunities for increased responsibility in sales, customer education, and potentially art curation activities. This role offers a ground floor opportunity in an exciting brand expansion.

   How to Apply

   Interested candidates are invited to email their CV and a cover letter explaining why they're the perfect fit for this role to admin@alldaytattoo.com.

   In your cover letter, please address:

   ●      Your experience with customer service in premium environments

   ●      Any sales experience or examples of your ability to engage customers

   ●      Why you're excited about working at the intersection of tattoo artistry and contemporary art
   
   

Plaza Athenee Hotel (Thailand) Co., Ltd.

Job Description

Plaza Athenee Hotel (Thailand) Co., Ltd.

Job Description

St. Regis Hotels & Resorts

Job Description

Sheraton

Job Description

Hilton Hotel

Job Description

What will I be doing?

As a Sous Chef, you will work closely with the F&B Operations Manager to manage all aspects of the kitchen, ensuring an excellent Guest and Member experience. You will be responsible for managing food provisions, assisting with guest queries, and controlling costs. Specifically, you will be expected to perform the following tasks to the highest standards:

• Manage all aspects of the kitchen including operational, quality, and administrative functions

• Oversee the provision of food to Food and Beverage outlets and take action where necessary to ensure compliance with current legislation

• Assist in resolving guest queries promptly and efficiently

• Ensure foods are of high quality and stored correctly

• Contribute to menu creation by responding to and incorporating Guest feedback

• Ensure consistent production of high-quality food across all hotel food outlets

• Manage customer relations when necessary in the absence of the F&B Operations Manager

• Ensure resources meet business needs through effective management of working rotations

• Support brand standards by training and assessing the Team

• Manage the kitchen brigade to maintain a well-organized and motivated Team

• Control costs without compromising standards, improving gross profit margins and achieving departmental and financial targets

• Assist other departments as needed and maintain good working relationships

• Comply with hotel security, fire regulations, and all health, safety, and food safety legislation

• Report maintenance, hygiene, and hazard issues promptly

A Sous Chef serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Relevant qualifications for this role
• Excellent planning and organizing skills
• Ability multi-task and meet deadlines
• Strong supervisory skills
• A current, valid, and relevant trade qualification (proof may be required)
• A creative approach to the production of food
• Positive attitude
• Good communication skills
• Ability to work under pressure
• Ability to work on own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous kitchen experience in similar role
• Passion for producing high quality food
• Knowledge of current food trends
• Proficiency with computers and computer programs, including Microsoft Word, Excel and Outlook

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

The Prestige Hospitality Co., Ltd.

Job Description

Key Responsibilities:

• Oversee the day-to-day operations of all Food & Beverage outlets, ensuring consistency in service, quality, and operational efficiency.

• Lead, motivate, and develop a team of F&B managers and staff to achieve company goals and objectives.

• Manage budgets, forecasts, and financial performance, ensuring that revenue and cost control targets are met.

• Develop and implement strategies to increase revenue, reduce costs, and optimize resources across F&B operations.

• Establish and maintain strong relationships with suppliers, vendors, and external partners.

• Ensure compliance with health and safety regulations, as well as company policies and industry standards.

• Continuously analyze customer feedback, market trends, and competitor performance to ensure the business stays competitive and innovative.

• Drive and monitor the creation of new menu items, promotions, and event planning to enhance customer experience.

• Ensure that all staff members provide exceptional guest service, resolving any issues or complaints in a professional and timely manner.

• Report regularly on operational performance, KPIs, and team performance to senior management.

Qualifications

·        Bachelor’s degree in Hospitality Management, Business Administration, or related field.

·        At least 7 years of experience in the Food & Beverage industry, with at least 3 years in a senior management position.

·        Proven leadership abilities and experience in managing large teams.

·        Strong financial acumen, with experience in budgeting, forecasting, and cost management.

·        Excellent interpersonal, communication, and negotiation skills.

·        Ability to think strategically while managing day-to-day operations.

·        In-depth knowledge of food and beverage trends, quality standards, and customer preferences.

·        Familiarity with the use of F&B management software and systems.

Langham Hotels International Ltd

Job Description

Hotel Cozi (Castle Peak Road) Limited

Job Description

Responsibilities

• Monitor in daily operations of front office and guest services

• Manage and supervise front desk staff and quality of services

• Handle guests’ enquiries, emergency cases and complaints

• Coordinate and assist with hotel departments to ensure smooth operations 

Requirements

• Diploma holder or above in hospitality management or related disciplines

• Minimum 3 years relevant experience with at least 1 years managerial experience, preferably gained from hospitality management or related disciplines

• Strong communication, interpersonal and leadership skills

Working Location

Kwun Tong

Interested parties please send your full resume stating your current and expected salary to the Human Resources Department at hr @hotelcozi.com.

Applicants not invited for interview within six weeks may consider their applications unsuccessful. All information will be used solely for recruitment purpose and will be destroyed when the recruitment process is finished.

Hilton Hotel

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

A Pastry Chef performs all Pastry Kitchen and Bakery related work, assisting the Master Pastry Chef in the day-to-day operation of the kitchen. This role assumes total responsibility, controls, checks and supervises the Pastry Kitchen and Bakery as assigned by the Master Pastry Chef. He / she will assume the responsibility for the “on the job” training function. 

What will I be doing? 

As the .Pastry Chef, you will be responsible for performing the following tasks to the highest standards: 

• Assist the Master Pastry Chef with the planning of dessert menus and food promotions. 
• Control standards of food production and presentation throughout the hotel. 
• Examine goods and quality of received goods. 
• Ensure the Cooks follow standard recipes and methods of preparation. 
• Inform the Master Pastry Chef immediately of bad products. 
• Assist the Master Pastry Chef with the planning and designing of new Pastry Kitchen and Bakery improvement schemes. 
• Discuss with the Master Pastry Chef on the choice of Pastry Kitchen or Bakery equipment. 
• Work closely with the Executive Chef in the absence of the Master Pastry Chef.  
• Keep up to date with new development techniques and equipment, instructing assigned team members on the correct usage. 
• Assist with costing and pricing of dessert menus and other food services, taking into consideration the profit margins lined out in the hotel budgets. 
• Liaise with banquet department and outlet manager on guests’ comments and follow up with necessary action. 
• Constantly examine food supplies to ensure that they conform to quality standards stipulated by the company. 
• The Pastry Chef is responsible for food purchases in the absence of the Master Pastry Chef, the Pastry Chef is responsible for food purchases, working with the Purchasing Manager to get the best quality for the best price. 
• Responsible for the quality of food prepared in the kitchen under your supervision, constantly inspecting taste, temperature and visual appeal of the food.  
• Plan, prepare and implement high quality food and beverage products and set-ups in all areas and restaurants. 
• Maintain all HACCP aspects within the hotel operation.  
• Train all staff on the correct usage of all equipment, tools and machines.  
• Focus on constant improvement of training manuals and SOPs. 
• Participate actively in quality initiatives such as daily Chef briefings and monthly team meetings in order to constantly improve the culinary operation, meet targets and keep communication flowing. 
• Work on off-site events when tasked. 
• Complete tasks and jobs outside the kitchen areas when requested. 
• Assist with inventory taking. 
• Knowledgeable about hotel’s occupancy, events, forecasts and achievements. 
• Work on new dishes for food tastings and photo taking. 
• Work closely with the stewarding department to ensure high levels of cleanliness and low levels of lost and breakages. 
• Learn and adapt to changes. 
• Be receptive to constructive feedback.  
• Maintain at all times a professional and positive attitude towards team members and supervisors.  
• Adhere to established hotel rules and team member handbook, ensuring all team members under your supervision do so as well for the department to operate smoothly. 
• Be disciplined and adhere to proper work practices at all times for yourself and team members assigned to you.  
• Maintain good personal hygiene, clean uniforms, proper sanitation and cleanliness of the workstations and work tools.  
• Be aware of the dangers of contaminated food and ensue ingredients in the refrigerators are checked and replaced appropriately. 
• Check that all equipment is in good working order and if necessary, report to the Executive Sous Chef faults and problems to be solved.  
• Prepare the necessary work orders for the Engineering department. 
• Monitor food quality and quantity to ensure the most economical usage of ingredients. 
• Check that the quality of food prepared by team members meet the required standards and make necessary adjustments. 
• Select team members who display qualities and attributes that reflect the department standards. 
• Manage the training function and ensure all team members are certified in their position before taking charge of an area of responsibility. 
• Monitor the overall food operation and ensure that food items are being prepared in a timely and correct manner. 
• Oversee the cleanliness, hygiene and maintenance of the kitchen and undertake the necessary steps to maintain the highest possible standard in this area. 
• Attend communication meetings and ensure all assigned team members receive this communication. 
• Control and monitor optimum food costs to yield maximum amount of outlet profit and maximum guest satisfaction. 
• Understand, practice and promote teamwork to achieve missions, goals, and overall departmental standards. 
• Ensure that all team members have a complete understanding of and adhere to the hotel’s team member rules and regulations. 
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 
• Carry out any other reasonable duties and responsibilities as assigned. 

What are we looking for? 

A Master Pastry Chef serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• High School graduate. 
• 2-3 years as Pastry Chef in a 4 / 5-star category hotel or individual restaurants with high standards. 
• Good command in English, both verbal and written to meet business needs. 
• Up to date with sanitation classes. 
• Possess a valid health certificate. 
• Knowledgeable in HACCP. 
• International work experience. 
• Work experience in similar capacity with international chain hotels. 
• Technical education in hospitality or culinary school preferred. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

Courtyard Phuket Chalong Bay Resort

Job Description

Marriott International

Job Description

Marriott International

Job Description

JW Marriott

Job Description

JW Marriott

Job Description

The St. Regis Hong Kong

Job Description

Job Summary

• Serves as the property Manager on Duty and oversees all property operations during the overnight shift.
• Ensures that the highest levels of hospitality and service are provided during the overnight shift.
• Represents property management in resolving any guest or property related situation.
• Personally assisting in resolving any issues and completing tasks.

Requirements

• 8 - 10 years related experience in International 5-star hotels.
• Good interpersonal and communication skills.
• Capable to work independently with multi-tasking ability.

Human Resources Department
28 Harbour Road,
Wanchai, Hong Kong.
Email: srhk.hr@stregis.com

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Personal data collected will be used for recruitment purpose only. Applicants not hearing from us within 6 weeks from the date of advertisement may consider their application unsuccessful.

__________________________________________________________________________________________________________________________

員工福利 Benefits

• 五天工作 5-Day Work
• 醫療津貼 Medical Insurance
• 交通津貼 Transportation Allowance
• 膳食津貼 Meal Allowance
• 有薪婚假 Marriage Leave
• 生日假期 Birthday Leave

行業 Industry

• 酒店 / 賓館 Hotel / Hospitality

工作種類 Job Category

• 款待 / 酒店 (客戶服務) Hospitality / Hotel (Customer Service)
• 款待 / 酒店 (客戶關係) Hospitality / Hotel (Guest Relations)
• 款待 / 酒店 (前線接待) Hospitality / Hotel (Front Desk / Office)
• 款待 / 酒店 (其他) Hospitality / Hotel (Others)

工作地點 Location

• 灣仔 Wan Chai

經驗要求 Experience

• 8-10 年 / years

Pinnacle Hotels,Resorts & Spa

Job Description

GPCM GROUP CO., LTD.

Job Description

Hiring: Revenue Manager (1 position) at Head Office, Chiang Mai

Location : https://maps.app.goo.gl/CdeKcHwXUVd29vENA

Job Responsibility
A Group Reservation Manager will lead the Revenue Team of B2 Hotels in day to day running of the Revenue Department. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Work closely with the CEO to provide rate analysis, analysis of booking trends, segmentation reporting, and growth opportunities.

• Understand seasonal and historical trends and work within them to ensure maximum occupancy and average room rates.

• Develop each B2 hotel offers to stimulate demand during low, high, and peak periods and inform/advise it on a timely basis to marketing/advertising.

• Responsible for achieving monthly, quarterly, and annual revenue targets for all assigned hotels.

• Oversee revenue management and distribution strategy of B2 hotels and manage day-to-day yield operations.

• Oversee and conduct daily rates and audits to ensure rate parity across all distribution channels.

• Create and develop pricing strategies in conjunction with the individuality of each hotel.

• Oversee and update policies and procedures are followed to ensure Guest satisfaction.

• Analyze overall monthly hotel performance and provide a summary report with recommendations to improve long-term strategies.

• Analyze booking performance by distribution channel.

• Oversee and audit the standards and operations of the revenue department.

• Ensure Team Members are developed effectively, including selling techniques.

• Effective setup and rollout of new and refurbished hotels.

• Recruiting, managing, training, and developing the reservation team.

Qualifications preferred

• Must have full working rights in Thailand.

• Bachelor’s’ Degree in hospitality management or related field.

• At least 5 year(s) in field of Manager or senior position in Revenue Management.

• Must have strong analytical and data interpretation skills, as well as a deep understanding of the hotel industry, market trends, and customer behavior.

• Must have a demonstrated ability to lead initiatives and show skills in follow up, multi-tasking, leadership, and accountability for team actions.

• Good analytical & proactive problem-solving skills.

• Positive attitude with good organizational and administration skills.

• Possess professional disposition with excellent communication and interpersonal skills.

• Good communication skills both Thai and English.

We invite qualified applicants to apply directly through dhr@gpcmgroup.com with an attached resume (PDF) and expected salary.

ONYX Hospitality Group

Job Description

Ami and Wood Ear

Job Description

Collaborating with the Restaurant Manager & Group Wine Director in managing a team of bartenders, you will work with an experienced service and sommelier team, to run a bar and restaurant at Alexandra House in Central.

You will assist the Restaurant Manager to manage both indoor and outdoor bar, endeavoring to maximize sales, identify business opportunities, create and maintain an energetic, dynamic vibe, and enhance customer loyalty.

Key Responsibilities

Sales & Financials

• Design and create signature cocktails;
• Build positive rapport with guests;
• Drive whisky, cocktail & beverage revenue in the bar and restaurant;
• Maintain spirit & beverage costs within budget;
• Build rapport with key suppliers and always check out on special offers and negotiate the best prices with suppliers;
• Review and analyze sales to ensure stock rotation and profitability remain within targets;
• Constantly review guest feedback and mystery shopper results, in order to plan and implement corrective action if needed, to ensure complete guest satisfaction;
• Make recommendations to guests on whiskies according to their preferences among 400 labels.

Supervision

• Manage team member to ensure smooth operation and provide first-class service to guests;
• Control and monitor the whisky and spirits orders to ensure the stock is at par level;
• Create and maintain an up-to-date whisky & cocktail menu to meet the market demands;
• Lead training for bar team and F&B team members on existing and new products, as well as selling techniques and any other necessary beverage training.

Qualifications & Experience Required

• To attain this position, you must have at least 3 years of experience in luxury bars / hotels / fine dining restaurants as Bar Supervisor;
• Experience in managing 200 whisky labels or above;
• Solid knowledge in whisky is a MUST;
• Extensive spirit, cocktail and beverage knowledge;
• Good command of written and spoken English.

We offer attractive remuneration package, employee benefits & staff caring items, which include:

• Straight Shift
• FIXED Sundays Off (except on festive dates)
• Competitive Salary with team-based tips sharing
• Public Holiday & 15 Annual Leave per year
• Meal and Transportation Allowance
• Discretionary Bonus
• Medical Benefits
• Mandatory Provident Fund
• On-the-Job Training & Training Sponsorship
• Career Advancement Opportunities
• Staff Purchase Discounts

For applicants interested in joining the team behind this unique and exciting addition to Hong Kong’s culinary scene, please E-mail to hrs@gd-group.hk or whatsapp to 5722 8132 for sending your résumé in addition to expected salary to us.

For more information, please visit our website: http://www.ami-woodear.hk/

Personal data collected will be used for recruitment purposes only.

__________________________________________________________________________________________________________________________

員工福利 Benefits

• 醫療津貼 Medical Insurance
• 牙科保險/福利 Dental Insurance
• 膳食津貼 Meal Allowance
• 員工折扣優惠 Staff Discount
• 晉升機會 Promotion
• 在職培訓 On-the-job training
• 侍產假 Paternity Leave

行業 Industry

• 保健 Health Care

工作種類 Job Category

• 餐飲 (客務) Catering (Guest Relations)
• 餐飲 (餐廳經理 / 餐廳主任 / 餐廳部長) Catering (Restaurant Manager / Supervisor / Captain)
• 款待 / 酒店 (客戶服務) Hospitality / Hotel (Customer Service)
• 款待 / 酒店 (客戶關係) Hospitality / Hotel (Guest Relations)
• 款待 / 酒店 (其他) Hospitality / Hotel (Others)

工作地點 Location

• 中環 Central

經驗要求 Experience

• 3 年或以上 / years or above

Private Advertiser

Job Description

Salary $30,000-$33,000 based on experience

• Expert knowledge of the restaurant or organization’s cuisine

• Advanced culinary skills including food preparation, flavor pairings and other cooking best practices

• Ability to develop unique recipes

• Current knowledge of trends in the restaurant industry

• Time management and organization

• Creating new dishes, planning menus

• Monitoring the budget for payroll, food supplies and kitchen amenities

• Maintain and enhance food service standard  at all time

• Oversee daily operations of restuarant to achieve sales target by developing adequate business processes and controls.

• Assure Company standard can be carried out in terms of products quality, customer service level, hygiene and safety

• Develop the team and a high-performing workforce

• Plan and follow up individual staff training and development

• Communication between HQ & Frontline

• Well communicate with HQ & Frontline of all policy and feedback

• Benchmark and seek enhancement in all aspect

Requirements

• Education background in culinary, business management or related discipline.

• At least 5 year working experience of taking an operation role within F&B field, with experience in managing.

• Proven experience in managing multi-brand F&B chain operations is an advantage.

• Ability to manage the overall operations of multiple stores independently

• Strong operational skills in driving store performance including financial and non-financial achievement

• Strong team building skill

• Ability of analyzing financial reports and presentation

• Strong in people management, problem solving and communication skills.

• Good command of spoken and written English & Chinese

• Self-motivated and proactive. Able to work independently

Benefits

• 10 Days Annual

• 6 Days off

• Staff Meal

• Staff Discount

Interested Candidates, please contact through email or whatsapp Mr Kwok 6208 6849

Langham Hotels (Cordis) Limited

Job Description

BHIRAJ BURI GROUP

Job Description

We are seeking a passionate and strategic leader to join our international school community as a School Food Services Manager. This individual will oversee all aspects of food services on campus — from menu planning to procurement and daily operations — to ensure that every meal served is nutritious, safe, and supports student well-being.

The ideal candidate will have solid experience in food service or catering management, a strong understanding of child nutrition, and the ability to work collaboratively across departments to elevate the food experience in a multicultural school environment.

Job description

• Manage all food service operations, including daily meals, snacks, and special events

• Plan and develop menus that are age-appropriate, nutritionally balanced, and aligned with international dietary standards

• Maintain high standards of food safety, sanitation, and quality assurance

• Oversee procurement and sourcing to optimize cost-efficiency and sustainability

• Collaborate with kitchen staff, teachers, school administrators, and vendors to ensure seamless operations

• Gather and respond to feedback from students, parents, and staff to continuously improve services

Fonsen Properties Co., Ltd.

Job Description

Working Location: Outlet Manager

📍 Location: Sarnies Sourdough at Charoen Krung 42/1 (Near BTS Saphan Taksin)

📍Location: Sarnies One Bangkok (At One Bangkok)

What You’ll Do

• Lead daily ops to keep service smooth, food great, and energy high - every time

• Build, train, and grow a passionate FOH team that knows how to work hard and have fun

• Own the guest experience from warm welcomes to quick fixes and moments that stick

• Hit the numbers (sales, costs, team efficiency) without losing the heart and soul of hospitality

• Roster and manage all FOH staff, keeping the floor covered and the vibes consistent

• Oversee FOH standards and inventory during service, place POs, and stay tight with suppliers

• Solve ops issues on the fly and coordinate with maintenance when things go sideways

• Own FOH, packaging, and merch inventory from daily checks to monthly counts (including waste and breakage)

• Keep stock lean, accurate, and ready across both outlets to support service, catering, and wholesale

• Work closely with the kitchen and leadership team to keep quality, consistency, and culture sharp

• Step in wherever needed: because at Sarnies, we all roll up our sleeves to get it done

Who you are:

• A natural leader with at least 2 years of F&B industry, and with management experience is a plus.

• Obsessed with service and hospitality

• Calm under pressure, clear in communication, and great with people

• Results-driven, but always puts culture and team spirit first

• You know your way around POS, scheduling, and reporting systems

Why join us?

• Be part of a bold, growing brand with real soul

• Competitive salary + Monthly attendance bonuses

• Monthly sales incentives for hitting your goals

• Enjoy a 5-day work week

• Public holidays off to relax and recharge

• Birthday leave - because your day should be special

• Staff meals, perks, and a daily drink

• Annual paid vacation leave - take that well-earned break

• Employee discounts from 15% up to 50% - enjoy Sarnies perks all year

• Staff uniform provided - look sharp, feel proud

• A team that works hard, supports each other, and has fun doing it

L & H Hotel Management Co., Ltd.

Job Description

PFP LEGACY CONSULTANCY CO., LTD

Job Description

Job Title: Executive/Senior Executive

Location: Bangkok, Thailand

Job Summary: We are seeking a detail-oriented and proactive Executive/Senior Executive (Case Manager) professional to work alongside our Senior Manager, Wealth Management, in delivering a seamless end-to-end experience for high-net-worth clients. This role is responsible for the administrative and operational aspects of the advisory journey—from initial quotation to policy underwriting and ongoing servicing.

Key Responsibilities:

• Manage the full turnkey process from preparing quotations, submitting applications, to coordinating underwriting requirements and policy issuance

• Assist with onboarding new clients, ensuring all compliance and documentation requirements are met

• Maintain accurate client records and update CRM systems regularly

• Coordinate meetings, follow-ups, and manage client communications on behalf of advisors

• Liaise with insurance partners, internal departments, and external vendors to ensure smooth case progress

• Track and follow up on outstanding requirements with attention to timelines and details

• Perform general administrative duties including scheduling, data entry, and file management

Qualifications:

• Bachelor’s degree or equivalent experience

• Strong organizational skills and ability to manage multiple cases simultaneously

• High attention to detail and sense of responsibility for case completion

• Proficiency in Microsoft Office (Word, Excel, PowerPoint); CRM experience is a plus

• Good command of English and Thai

• Prior experience in insurance, financial services, or client support is preferred

What We Offer:

• Competitive remuneration based on experience

• Opportunity to be part of a growing regional practice

• Supportive and professional work environment

St. Regis Hotels & Resorts

Job Description

Moxy Bangkok Ratchaprasong

Job Description

APEX LEAP INTERNATIONAL RESOURCE MANAGEMENT CO., LTD.

Job Description

The Hotel Manager is responsible for overseeing the day-to-day operations of the hotel to ensure smooth service, guest satisfaction, and profitability. This includes managing staff, monitoring budgets, maintaining quality standards, and ensuring compliance with health, safety, and legal requirements.

Key Responsibilities:

1. Operational Management

• Oversee all hotel departments (front office, housekeeping, F&B, maintenance, etc.)

• Ensure smooth daily operations and address any issues or guest complaints promptly

• Maintain high standards of customer service and hospitality

2. Staff Management

• Recruit, train, and supervise staff

• Conduct performance reviews and manage staff scheduling

• Foster a positive work environment and promote teamwork

3. Financial Oversight

• Manage budgets, forecast revenue, and control costs

• Prepare financial reports and monitor hotel profitability

• Ensure proper cash handling and audit procedures

4. Guest Services

• Monitor guest satisfaction and manage feedback effectively

• Ensure the hotel maintains a high level of cleanliness, safety, and service quality

• Develop and implement customer service strategies

5. Marketing & Sales (if applicable)

• Collaborate with the sales and marketing team to increase occupancy and revenue

• Promote special offers and events

• Build relationships with travel agents, OTAs, and corporate clients

6. Compliance & Safety

• Ensure compliance with local laws, health and safety standards, and licensing requirements

• Implement emergency procedures and training

Qualifications:

• Bachelor's degree in Hospitality Management, Business Administration, or related field

• 3–5 years of experience in hotel management or similar leadership role

• Strong leadership, problem-solving, and communication skills

• Excellent organizational and time-management abilities

• Proficiency in hotel management software (e.g., Opera, Cloudbeds, or similar)

Preferred Skills:

• Multilingual abilities

• Knowledge of local tourism trends

• Background in luxury or boutique hospitality (if relevant)

Coca Holding International Co., Ltd.

Job Description

Introduction:

Coca Holding International is currently seeking a dynamic and experienced F&B Director to join our team. As the F&B Director, you will play a crucial role in overseeing and managing our food and beverage operations to ensure exceptional guest experiences.

Responsibilities:

• Develop and implement strategic plans and initiatives to enhance the overall F&B operations and profitability.
• Manage and supervise all aspects of food and beverage services, including restaurants, bars, banquets, and room service.
• Collaborate with the culinary team to create innovative menus and maintain high-quality food standards.

Requirements:

• Proven experience as an F&B Director or similar leadership role in the hospitality industry.

In-depth knowledge of food and beverage operations, industry trends, and customer preferences.

• Strong business acumen and ability to analyze financial data, create budgets, and achieve revenue targets.

JW Marriott

Job Description

Marriott International

Job Description

Marriott International

Job Description

บริษัท สลีพไหม จำกัด

Job Description

1. Supervise daily bar operations and ensure high standards of service

2. Train, schedule, and manage bar staff

3. Create and update drink menus, including signature cocktails

4. Maintain inventory levels and order supplies as needed

5. Maintain cost control and achieve sales targets

6. Collaborate with marketing team for seasonal promotions or events

Chao Phaya Resort Limited

Job Description

Marriott International

Job Description

Accor Asia Corporate Offices

Job Description

Accor Asia Corporate Offices

Job Description

Compass Group Hong Kong Ltd

Job Description

Job Responsibilities:

• Report to Operations Manager/ Unit Manager and responsible to oversee daily canteen operations 
• Maintain constant high standard of preparation and plating 
• Committed to highest level of HSE and food safety standards
• Support in creating new seasonal menu offerings
• Work on Menu design, dish design and costing, creating and managing SOP and recipes

 Job Requirements:

• Minimum 5 years’ experience in western restaurants/ staff canteen with 3 years' supervisory level
• Proven leadership experience (Minimum 3 years' experience at Senior Sous/ Head Chef level)
• Hygiene supervisor/ manager certified an advantage
• Able to lead and coach team in a positive & professional manner
• To be well able to handle dietery preferences and allergen information
• Experience of senior position in large operations is an advantage 
• Must be capable of being flexible to last minute requests & challenges with a 'Can-do' attitude 
• Strong communication & management skills required 

We offer an attractive remuneration package and excellent career prospects to the right candidate.

If you are interested in joining us, please send your full resume with academic qualifications, work experience, availability, present and expected salary by clicking APPLY NOW button.

Compass Group Hong Kong is an Equal Opportunities Employer. All applications and enquiries will be handled in the strictest confidence and personal data collected will be used for recruitment purposes only. All the applicant contact details will be kept for 6 months only.

To find out more about us, you are welcome to visit our website: www.compass-hk.com [link removed]

Drake Overload Ltd

Job Description

Job Duties:

• Provide customer skin analysis and care knowledge

• Promote professional treatment packages and services

• Introducing beauty products

• Recommend customers to purchase additional treatments

Job requirements:

Salary

• $50000 - $100000

Perks and Benefits

Unlimited commission Monthly

performance bonus

12 days of paid annual leave

6 days of vacation per month

Promotion opportunities

Comprehensive medical benefits

Employee shopping discounts

Harmonious and pleasant working environment

Work Location:

• Causeway Bay / Tsim Sha Tsui

Working days and hours

10:00 - 19:00

12:00 - 21:00

Long or short work weeks required

Shift work required

5-6 days per week

Please apply online with a detailed CV, including your current and expected salary.

Epicurean Management Limited

Job Description

Responsibilities

• Manage daily restaurant operations to ensure smooth and efficient service

• Ensure high standard of food quality, presentation and service are maintained        

• Collaborate closely with the Kitchen Team to ensure alignment on menu offerings and dining experiences

• Regularly report to management with relevant reports to illustrate on-going progress and give recommendation to fortify business growth

• Lead, supervise and train the team to deliver high performance and ensure the achievement of sales targets, KPIs and operation efficiency

• Develop and maintain the client relationships with existing clientele and explore any prospective customers to excel the business performance in event and catering

• Monitor the food hygiene and safety to reach a compliance of the statutory requirement as well as internal control and compliance

• Ensure all controllable expenses are kept within budget and forecast figures

• Maintain equipment in good repair and all venues in perfect conditions

• Perform any other restaurant duties as assigned by the Company

Requirements

• At least 5 years similar working experience in Western Cuisine

• Pleasant, outgoing and passionate to work in the hospitality industry

• Strong leadership, team building, interpersonal skills and problem-solving abilities

• Good management skills with a positive mindset, detailed service and customer driven

• Self-motivated, aggressive and has a strong sense of responsibility

• Proficient in MS Office while Word and Excel are a must

• Fluent in written and spoken English and Chinese

• Candidates with less experience will be considered as Restaurant Manager

Attractive remuneration and fringe benefits will be offered to the right candidates. Interested parties, please provide availability, current and expected salary by clicking "Apply Now"

We are an equal-opportunity employer. All applications received will be used strictly for selection purposes only. Your application may also be considered for other suitable positions within the group. Unsuccessful applications will be destroyed after 6 months.

Saha Pathana Inter-Holding Public Company Limited

Job Description

Guest Experience Manager (GEM)
Quantum Vault – The Ultimate Luxury Safety Box Vault
📍 Location: Rama 3, Bangkok

Key Responsibilities

1. Guest Journey Leadership

   • Oversee every touchpoint of the guest journey, from arrival coordination to departure.

   • Ensure seamless collaboration between front desk, porters, F&B, housekeeping, and external building reception.

   • To maintain a presence in key areas of the lounge/building during times of guest movements, including but not limited to arrival & departure, meal times, special events, and other peak times.

   •  

2. VIP & Elite Guest Management

   • Personally manage high-value and VIP guests.

   • Maintain a guest preference database and ensure personalized service.

   • Handle discreet issues, complaints, or special requests promptly.

   • To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.

3. Guest Relations & Concierge Services

o   Serve as the primary point of contact for guest requests, ensuring prompt, discreet, and personalized assistance at all times.

o   Anticipate guest needs and deliver thoughtful recommendations, bookings, and arrangements in line with their preferences and lifestyle.

o   Coordinate with external service providers and internal departments to fulfill high-touch concierge requests seamlessly.

o   Uphold Quantum Vault’s standard of ultra-personalized, white-glove service across all guest interactions.

1. Service Standards & Training

   • Lead pre-shift briefings to reinforce service standards.

   • Train and coach all guest-facing staff (receptionists, porters) in luxury service, etiquette, and upselling.

   • To ensure that all employees deliver the brand promise and provide exceptional guest service at all times.

   • To ensure that all employees are aware of current promotions, policies and other important information.

   • To implement consistent guest recognition programs and ensure that the team maintain a relevant guest history database.

   • Conduct service audits and guest satisfaction monitoring.

   • To monitor service standards in general, working through the respective Head of Department to take corrective action where necessary.

   • To ensure that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.

2. Team Leadership

   • Inspire a guest-first culture across all teams.

   • Mentor the future Guest Relations Executive.

   • Collaborate with the Front Desk Supervisor on cross-department coordination.

   • To work closely with other management in a supportive and flexible manner, focusing on the overall success of the business and the satisfaction of guests.

3. Performance & Reporting

   • Analyze guest feedback, Google reviews, and post-visit surveys.

   • Identify trends and recommend improvements.

   • Report regularly to Head of Royal Quantum Service and Head of Service Excellence.

   • To coordinate between departments in order to monitor each guest touch point, especially the Housekeeping Specialist, Food & Beverage, Engineer and Front Office.

4. Sales Excellence & Member Acquisition Support

o   Possess refined sales skills with the ability to master the art of selling and upselling discreetly and confidently within an ultra-luxury environment.

o   Actively support the Membership & Marketing Team by identifying potential leads, nurturing guest relationships, and assisting in the acquisition of new members through service excellence and product knowledge.

o   Be comfortable and well-presented when representing Quantum Vault at external functions or partner events; occasional offsite work or attendance at private previews may be required.

o   Uphold brand image and ensure all guest-facing communication reflects the tone, exclusivity, and values of Quantum Vault.

Required Skills & Experience:

• At least 5 years of experience in luxury hospitality, specializing in VIP guest handling and high-end brand customer service.

• Prior experience in hotel pre-opening and concierge services is highly advantageous.

• Strong interpersonal and conflict resolution skills.

• Fluent in English and Thai.

• Strong organizational and multitasking abilities.

• Familiarity with CRM and guest management systems.

• Proven ability to sell and upsell in a discreet, service-oriented manner within a luxury environment.

• Strong leadership and organizational skills.

• Proactive problem-solver with a hands-on approach.

• Calm under pressure; able to manage multiple moving parts smoothly.

Royal Cliff Beach Hotel Co., Ltd.

Job Description

About the role

As the Executive Chef at Royal Cliff Beach Hotel Co., Ltd., you will have the opportunity to lead and inspire a talented culinary team to create exceptional dining experiences for our guests. This full-time role is based in Banglamung, Chonburi, and will involve overseeing all aspects of the hotel's food and beverage operations.

What you'll be doing

What we're looking for

What we offer

At Royal Cliff Beach Hotel Co., Ltd., we are committed to providing our employees with a supportive and rewarding work environment. As an Executive Chef, you will have access to a range of benefits, including competitive remuneration, opportunities for career development, and a comprehensive health and wellness programme. We also encourage a healthy work-life balance, with flexible working arrangements and a range of social activities.

About us

Royal Cliff Beach Hotel Co., Ltd. is a leading luxury hotel and resort in Thailand, known for its stunning beachfront location, world-class facilities, and exceptional hospitality. As a part of our team, you will have the opportunity to be a key contributor to the success of our brand and help create unforgettable experiences for our guests.

Apply now to join our talented culinary team and be a part of our exciting journey.