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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Orchard Hotel Singapore

Job Description

Assistant Housekeeper

The Assistant Housekeeper is responsible for managing daily housekeeping operations, adhering to high service standards, and optimizing operational efficiency. This includes developing and implementing standard operating procedures, overseeing inventory, and managing the housekeeping budget.

The Assistant Housekeeper also oversees staff matters, including recruitment, training, and performance management. They are responsible for resolving staff issues, motivating teams, and fostering a positive work environment.

Report to Senior Assistant Executive Housekeeper and Assistant Executive Housekeeper, the incumbent will be responsible to:-

• Supervise daily operations, train and lead staff in maintaining a totally clean hotel

• Plan, forecast and record manpower requirement

• Schedule and approve staff annual leaves and public holidays

• Assume leadership in daily operations in the housekeeping team

• Maintain key control

• Conduct daily briefing

• Maintain and update checklist/ schedule

• Ensure efficient turnover of guest rooms

• Inspect guest rooms, public areas, gardens, landscapes and heart of the house areas

• Monitor project schedules

• Maintain working equipment and cleaning supplies

• Issue and requisite all stocks

• Control stocks, ordering and inventories

• Control Lost and Found properties according to set procedures

• Control minibar operations according to set procedures

• Follow up on trouble spots and areas that need attention

• Coordinate with contractors on existing projects or new assignments

• Recommend items to be written off and new purchases

• Investigate complaints and take corrective measures

• Train new staff and re-train existing staff

• Maintain discipline and order in the department

• Involved in staff evaluation exercise

• To assume the duties of the Assistant Executive Housekeeper in his/her absence

Requirements:

•  Diploma In Hotel Management or equivalent

• Minimum 3 years of experience in a similar capacity in a hotel or in a similar managerial role

• Possess strong training, leadership and people management skills

• Strong analytical and problem-solving skills

• Energetic, proactive, self-driven, highly motivated and has excellent interpersonal and communication skills

• Adaptable, determined and be someone who wants to be in a fast-paced environment that promotes changes and drive for achievements

LIME Hotels and Resorts Inc.

Job Description

A Housekeeping Manager oversees all aspects of housekeeping operations, ensuring a clean and well-maintained environment. They lead and manage a team, develop cleaning schedules, manage inventory, and address guest concerns related to cleanliness. Their responsibilities include hiring and training staff, managing budgets, and ensuring compliance with health and safety standards. 

Royal caribbean international

Job Description

Marriott International

Job Description

IBIS Singapore on Bencoolen

Job Description

The Housekeeping Manager holds an essential position responsible for upholding the highest standards of cleanliness, guest service, and team performance across guest rooms and public areas. This role demands exceptional management skills in staff supervision, maintenance of grooming standards, resolution of guest concerns, and interdepartmental collaboration to ensure optimal operational efficiency.

Key Responsibilities:

• Provide authoritative leadership and strategic motivation to the housekeeping team, implementing fair and consistent practices in staff scheduling, attendance management, and disciplinary actions.

• Rigorously monitor and enforce cleanliness standards in all areas, addressing guest feedback with utmost professionalism and urgency.

• Meticulously prepare and submit weekly schedules, comprehensive monthly reports, and precise annual departmental budgets.

• Exercise stringent control over the department's Profit & Loss (P&L), ensuring adherence to budget constraints, while providing accurate three-month projections and full-year forecasts as required.

• Actively participate in crucial interdepartmental meetings, effectively communicating and implementing new policies or procedures.

• Implement and oversee a rigorous system for cost-effective stock and linen management.

• Conduct thorough analyses and provide well-researched recommendations for operational improvements to enhance service quality, increase revenue, and reduce costs.

This role demands exemplary leadership skills, unwavering attention to detail, advanced financial acumen, and an uncompromising commitment to maintaining the hotel's brand standards.

Requirements:

• Minimum 3–5 years of relevant experience in Housekeeping, with at least 3 years in a managerial role

• Bachelor's Degree or Diploma in Hospitality Management or a related field

• Experience working in a multi-cultural environment

• Proven leadership and interpersonal skills with the ability to motivate and manage a team

• Strong organizational abilities and the capability to work independently 

• Bilingual preferred (English and Mandarin)

Marco Polo Hongkong Hotel

Job Description

Responsibilities:

• Assist Reservations Manager to maintain the smooth operation of the Reservations Department

• Supervise and provide on-the-job training to Direct Subordinates

• Alert Manager in changes of room inventory availability

• Solve guests’ and colleagues’ enquiries in timely and courteous manner

• Perform ad-hoc assignments and projects as assigned

Requirements:

• Diploma or above in Hospitality Management or related disciplines

• Minimum 5 years’ solid experience in Reservations of hotel with at least 2 years in Supervisory level or above

• Solid knowledge in Cambridge PMS and computer skills, i.e. Microsoft Word, Excel and PowerPoint

• Service-oriented, good communication and interpersonal skills

• Good command of spoken English and Putonghua

• Candidate with less experience will be considered as Senior Reservations Supervisor

Rosewood Hotels (Hong Kong) Limited

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manage all aspects of guest relations, ensuring tailored service and addressing individual needs and preferences

• Recruit, train, and mentor staff while fostering a culture of excellence and maintaining high performance standards

• Work with various departments to ensure seamless service delivery and promote hotel amenities effectively

• Assist in budget development, analyze financial reports, and monitor expenses related to guest services and amenities

• Design engaging programs, handle complaints professionally, and oversee the guest journey from pre-arrival to post-departure

• Ensure all associates are informed of new policies, maintain brand integrity, and always represent the hotel professionally

REQUIREMENTS:

Degree or Higher Diploma in Hospitality or Tourism management is an advantage

• Minimum 5-6 years’ relevant experience in a sizeable luxury hotel, with at least 2 years in a similar capacity

• Solid knowledge on the courteous manner of handling guest’s inquiries and complaints

• Proficiency in English, Putonghua and Cantonese

• Proven managerial abilities in people management, strategic planning and decision making

• High standards of professional manner with exceptional communication, presentation, interpersonal and problem-solving skills

• Possess a thorough knowledge of the Front Office systems, such as Opera, Unifocus, Alice and Vingcard

Rosewood Hotels (Hong Kong) Limited

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Assists the Sous Chef and Executive Pastry Chef in ensuring that all culinary standards in that section comply with company and Hotel Policies and Standard Operating Procedures
• Ensures that all dishes from that section are prepared consistently and according to standard recipes
• Trains the culinary associates in that section of kitchen in the skills necessary for them to perform their function
• Ensure all kitchen areas are maintained in compliance with HACCP and Safety & Environmental regulations
• Organize and set up the assigned section of the Food, Beverage and Kitchens as efficiently as possible to increase speed and maximize productivity
• Is familiar with all sections of the kitchen to facilitate the flexible use of associates

REQUIREMENTS :

• Minimum 4 years’ relevant experience in a sizeable luxury hotel, with at least 2 years in similar capacity
• Strong sense in business acumen and food & beverage market trends with extensive knowledge of menu development
• Excellent food hygiene and kitchen safety knowledge
• Candidates with experience in cake making are preferred

Rosewood Hotels (Hong Kong) Limited

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Assist management in determining quality and quantity of food materials to be purchased and prepared

• Assist the Chef de Cuisine for the daily operation of the assigned kitchen, including preparation and presentation

• Ensure all kitchen areas are maintained in compliance with HACCP and Safety & Environmental regulations

• Assist the implementation of seasonal and special menus, research and develop new ideas and trends

REQUIREMENTS:

• Minimum 4 years’ relevant experience in a sizeable luxury hotel, with at least 2 years in similar capacity

• Strong sense in business acumen and food & beverage market trends with extensive knowledge of menu development

• Excellent food hygiene and kitchen safety knowledge

Mezen Realty & Development Corp.

Job Description

We are hiring a Rooms Division Manager to be assigned in Ondus Boracay, Aklan. A Rooms Division Manager's primary responsibility is overseeing the Front Office and Housekeeping departments within a hotel, ensuring efficient operations and high levels of guest satisfaction. This includes managing staff, maintaining quality standards, handling guest complaints, and optimizing revenue.

Key Responsibilities:

• Supervising, training, and mentoring staff in Front Office and Housekeeping, including reception, reservations, concierge, and housekeeping teams.

• Ensuring all guests have a comfortable and enjoyable stay, addressing complaints, and providing excellent service.

• Managing departmental budgets, forecasts, and occupancy rates, while optimizing staffing and scheduling to ensure efficient operations.

• Maintaining high standards for room cleanliness, housekeeping services, and guest amenities, and ensuring compliance with health and safety regulations.

• Implementing revenue management strategies, such as dynamic pricing and upselling, to maximize profitability.

• Reporting on departmental performance, occupancy rates, and revenue generation to the General Manager.

• Providing training to new employees on hotel policies and procedures, and developing long-term strategic plans for the division.

• Handling guest complaints, addressing requests, and ensuring VIP guests receive a personal welcome.

• Overseeing inventory and ordering supplies and linens for both housekeeping and Front Office.

• Ensuring adherence to hotel policies, procedures, and compliance with relevant regulations.

Qualifications:

• Bachelor’s degree in Hospitality Management, Hotel and Restaurant Management, Business Administration

• At least 5 years of progressive experience in hotel operations, with a strong background in Front Office and Housekeeping departments

• Proven leadership and supervisory experience, including mentoring and training of staff

• Strong guest service orientation, with excellent conflict resolution and complaint-handling skills

• Solid understanding of budget management, forecasting, and occupancy planning

• Experience with revenue management strategies, including dynamic pricing, upselling, and yield optimization

• Familiarity with health and safety regulations, hotel standards, and housekeeping protocols

• Strong organizational and time management skills, with the ability to manage multiple departments simultaneously

• Excellent communication skills, both written and verbal, and the ability to coordinate across teams

• Ability to work flexible hours, including weekends and holidays, based on operational requirements

• High level of professionalism, integrity, and attention to detail

If you are interested, send your resume/CV to careers@mezen.com.ph

UEMS Solutions Pte Ltd

Job Description

UEMS Solutions is hiring a Full time Housekeeper role in Toa Payoh, Singapore. Apply now to be part of our team.

• Looking for candidates available to work:
  • Monday: Morning, Afternoon, Evening
  • Tuesday: Morning, Afternoon, Evening
  • Wednesday: Morning, Afternoon, Evening
  • Thursday: Morning, Afternoon, Evening
  • Friday: Morning, Afternoon, Evening
  • Saturday: Morning, Afternoon, Evening
  • Sunday: Morning, Afternoon, Evening
• No experience required for this role
• Working rights required for this role
• Expected salary: $2,060 per month
• This role is an urgent hire

QQEnglish

Job Description

What you'll be doing

• Clean and maintain guest rooms, including making beds, cleaning bathrooms, vacuuming, and replenishing supplies

• Ensure all public areas, including lobbies, hallways, and common spaces, are clean and organized

• Assist with periodic deep cleaning and special projects as needed

• Report any maintenance issues or concerns to the Housekeeping Supervisor

• Provide exceptional customer service to guests

• Follow all safety and health protocols

• Collaborate with the wider housekeeping team to achieve department goals

Qualifications:

• Tesda Housekeeping NC II

• 1-2 years in Hotel or Office setting

• Previous experience in a housekeeping or cleaning role, preferably in a hotel or hospitality setting

• Strong attention to detail and the ability to work efficiently and independently

• Excellent customer service skills and a friendly, professional demeanor

• Ability to follow instructions and adhere to established policies and procedures

• Physical stamina to stand, bend, and lift throughout the workday

Compass Group Hong Kong Ltd

Job Description

Responsibilities

• Designs, manages and owns the overall experience, not just the offerings

• Sets an expectation of hospitality that is friendly and engaging

• Ensure employee reviews, coaching sessions, and disciplinary actions are delivered in a professional and timely manner

• Meets all timelines for payroll, service, accounts receivables, human resources, corporate office and all other timelines given by our partner and management

• Ensures that all hiring and training standards are met and documented for direct hires, including but not limited to new hire packet, employee/ manager handbook sign off sheet, fact training completion, and safety training

• Promotes a culture a Food and Workplace Safety

• Communicates with our partner honestly, accurately and in a timely manner

• Works with General Manager to ensure all sector and Compass employee guidelines are implemented and adhered to

• Works with General Manager and Chef to work within 24 hours and follows up with a written or verbal response 

• Support all cafe new employee hire processes and assist onboarding training schedule for new employees

• Confirm monthly audits are completed once a month

Requirements

• Degree in Hospitality Management or other related discipline  

• Has a minimum of 3-5 years' food service multi-unit supervision experience 

• Computer literacy with advance abilities in spreadsheets and presentation software tools

• Demonstrate decisiveness in resolving business problems, making decisions and identifying priorities 

• Conflict resolution skills, diplomatic and with ability to engage stakeholder at all levels

• Self-motivated, decisive, with the ability to adapt to changes and competing demands

We offer an attractive remuneration package and excellent career prospects to the right candidate.

Please apply with full details of academic qualifications, work experience, date available, present and expected salary by clicking "APPLY NOW" button

Please refer to our website www.compass-hk.com for more information about our company.

We are an equal opportunity employer and welcome applications from all qualified candidates.

Personal data collected would be used for recruitment purposes only.

Amara Singapore

Job Description

RESPONSIBILITIES:

• Spend ample time in lobby to welcome and solicit guests for feedback.

• Perform check-in and check-out duties. Assign room and prepare keys for check-in.

• Resolve guests complaints to their satisfaction.

• Responsible for the Guest Service Manager float and currency exchange.

• Process 3rd party charges such as credit card charges.

• Match bills with correspondence for billing to Corporate clients and Groups/Travel Agents.

• Complete Daily Duty Manager log after each shift.

• Prepare Guest incident report

• Keep informed on all current matters and maintain complete and readily accessible files and records necessary for effective operation.

• Maintain close liaison with all other departments to ensure 100% guests satisfaction.

• Conduct daily roll call with the team. Assign, coordinate, and supervise work activities of team. Communicate activities, any problems and/or special information.

• Conduct OJT (On-the-Job) training for new and existing Associates on duty.
  

JOB REQUIREMENTS:

• Good leadership skills

• Ability to multi-task in a demanding environment

• Excellent customer service, communication and interpersonal skills

Amara Singapore

Job Description

RESPONSIBILITIES:

• Lead Front Office operations and ensure adherence to the policies and operating standards

• Leading & Developing team members

• Work closely with relevant function heads on managing rooms inventory, guests' inquiries, billing transparency, and ensuring positive guests experience.

• Strong ability and smart in handling guest queries and feedback

• Responsible for On-Job Training and timely performance management for team members

• Responsible for maintaining and of employees' engagement and welfare

• Manage departmental manning and budgeting

• Streamlining of processes to increase productivity

• Preparation and submission of management reports

• Any other duties as assigned
  

JOB REQUIREMENTS:

• Excellent customer service and interpersonal skills

• Strong leadership skills

• Able to work in a fast-paced environment

• Good working knowledge of MS Office applications

• Strong knowledge of using the HMS Hotel Operating system will be an added advantage

• Meticulous

ZS Hospitality Management Limited

Job Description

Responsibilities

• Responsible for kitchen daily operation at fine-dining establishment

• Ensure that the preparation and quality of food provided are consistently maintained

• Prepare ingredients and dishes to ensure they are prepared to the correct recipes and quality

• Ensure that the ingredients are fresh and have sufficient inventory

• Ensure all kitchen areas are maintained in compliance with HACCP and Safety & Environmental regulations

• Perform duties set aside by the Head Chef

Requirements

• At least 1 years working experience in Kitchen as Chef or related Food and Beverage industry

• Passionate in fine food preparation

• Experience in fine-dining restaurants is preferred 

• Familiar and knowledgeable in Korean and western cuisine will be an advantage 

• Good communication skill and be able to communicate effectively with team members

• Good command of spoken English

Benefits

• Tips

• Birthday Leave

• 8 days off per month

• Duty Meals

• Medical Insurance

• Statutory Holidays

• Annual Leave

• Excellent Working Environment

• Discretionary Bonus

• Employee Dining Discount

We offer competitive salary and attractive benefits to the right candidate. Interested parties please apply with full resume, availability, current & expected salary to HR Department by clicking “Apply NOW”.

(All personal information collected would be kept strictly confidential and for recruitment purposes only.)
 

Hot Palette (Asia Pacific) Pte. Ltd

Job Description

Qualifications & experience

• Only Singaporean & Singapore Permanent Resident due to quota limited

• Possess relevant Trainer certification

• At least 2 years of working experience in the F&B industry as a Trainer

• Good in written, verbal, and interpersonal communication skills

• Bilingual

• Organized, Independent, Meticulous, Responsible, and ability to meet deadlines with minimum supervision

• Resourceful and good interpersonal / communication skills

• Proficient in MS Word, Excel, PowerPoint

Tasks & responsibilities

• Conduct Training in the Outlet

• Conduct In-house Training Classes

• Conduct random audit check in Outlets

• Develop and maintain Training materials (SOPs, Operation Manual)

• Creating Training Video

• Preparation of training materials and collaterals for Training class

• Translation of Training materials from English into Chinese (China Franchisees)

• Developing Training Course

• Managing E-learning Platform

• Any other ad hoc tasks pertaining to Training Needs

Ami and Wood Ear

Job Description

Collaborating with the Restaurant Manager & Group Wine Director in managing a team of bartenders, you will work with an experienced service and sommelier team, to run a bar and restaurant at Alexandra House in Central.

You will assist the Restaurant Manager to manage both indoor and outdoor bar, endeavoring to maximize sales, identify business opportunities, create and maintain an energetic, dynamic vibe, and enhance customer loyalty.

Key Responsibilities

Sales & Financials

• Design and create signature cocktails;
• Build positive rapport with guests;
• Drive whisky, cocktail & beverage revenue in the bar and restaurant;
• Maintain spirit & beverage costs within budget;
• Build rapport with key suppliers and always check out on special offers and negotiate the best prices with suppliers;
• Review and analyze sales to ensure stock rotation and profitability remain within targets;
• Constantly review guest feedback and mystery shopper results, in order to plan and implement corrective action if needed, to ensure complete guest satisfaction;
• Make recommendations to guests on whiskies according to their preferences among 400 labels.

Supervision

• Manage team member to ensure smooth operation and provide first-class service to guests;
• Control and monitor the whisky and spirits orders to ensure the stock is at par level;
• Create and maintain an up-to-date whisky & cocktail menu to meet the market demands;
• Lead training for bar team and F&B team members on existing and new products, as well as selling techniques and any other necessary beverage training.

Qualifications & Experience Required

• To attain this position, you must have at least 3 years of experience in luxury bars / hotels / fine dining restaurants as Bar Supervisor;
• Experience in managing 200 whisky labels or above;
• Solid knowledge in whisky is a MUST;
• Extensive spirit, cocktail and beverage knowledge;
• Good command of written and spoken English.

We offer attractive remuneration package, employee benefits & staff caring items, which include:

• Straight Shift
• FIXED Sundays Off (except on festive dates)
• Competitive Salary with team-based tips sharing
• Public Holiday & 15 Annual Leave per year
• Meal and Transportation Allowance
• Discretionary Bonus
• Medical Benefits
• Mandatory Provident Fund
• On-the-Job Training & Training Sponsorship
• Career Advancement Opportunities
• Staff Purchase Discounts

For applicants interested in joining the team behind this unique and exciting addition to Hong Kong’s culinary scene, please E-mail to hrs@gd-group.hk or whatsapp to 5722 8132 for sending your résumé in addition to expected salary to us.

For more information, please visit our website: http://www.ami-woodear.hk/

Personal data collected will be used for recruitment purposes only.

__________________________________________________________________________________________________________________________

員工福利 Benefits

• 醫療津貼 Medical Insurance
• 牙科保險/福利 Dental Insurance
• 膳食津貼 Meal Allowance
• 員工折扣優惠 Staff Discount
• 晉升機會 Promotion
• 在職培訓 On-the-job training
• 侍產假 Paternity Leave

行業 Industry

• 保健 Health Care

工作種類 Job Category

• 餐飲 (客務) Catering (Guest Relations)
• 餐飲 (餐廳經理 / 餐廳主任 / 餐廳部長) Catering (Restaurant Manager / Supervisor / Captain)
• 款待 / 酒店 (客戶服務) Hospitality / Hotel (Customer Service)
• 款待 / 酒店 (客戶關係) Hospitality / Hotel (Guest Relations)
• 款待 / 酒店 (其他) Hospitality / Hotel (Others)

工作地點 Location

• 中環 Central

經驗要求 Experience

• 3 年或以上 / years or above

Horizon Hotels & Suites Limited

Job Description

Responsibilities:

• Oversee the operations of Housekeeping Department to ensure the cleanliness is up to hotel standards
• Manage a team of Housekeeping Supervisor and inspect outside cleaning contractors
• Resolve complaints concerning cleaning and maintenance quality of guest suites

Requirements:

• Secondary education or above
• Good command of spoken English and Mandarin
• Good knowledge and relevant experience in housekeeping is an advantage

Candidates with less experience will be considered as Housekeeping Supervisor

Benefits Highlight:

• Five-day Work Week
• 17 days Public Holiday
• New Staff Incentive up to HK$3,000*
• Monthly Traffic, Mobile Phone & Laundry Allowance
• Discretionary Bonus
• Full Paid Paternity Leave
• Medical Plan & Hospitalization Insurance
• Life Insurance
• Staff Discount
• On-the-job Training
• Excellent Promotion Opportunity

* New Staff Incentive is subject to terms and conditions
 

We will offer attractive compensation package to the right candidate. Please send application enclosing resume stating career and salary history, expected salary and date of availability to The Senior Manager, Human Resources Department, Horizon Hotels & Suites Limited, 7/F Cheung Kong Center, 2 Queen’s Road Central, Hong Kong or by clicking “Quick Apply” (in Word format).  Please quote the reference of the position you apply for in all correspondences.

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data collected will be treated in strictest confidence and handled confidentially by authorized personnel for recruitment-related purposes within the Group. Applicants not hearing from us within six weeks from the date of advertisement may consider their applications unsuccessful.

Company Overview

Horizon Hotels & Suites Limited operates 4 well-established hotels - Harbourfront Horizon All-suite Hotel, Harbourview Horizon All-suite Hotel, Horizon Suite Hotel, and The Apex Horizon featuring over 4,500 suites.

Arbor

Job Description

The incumbent will assist the Chef de Cuisine in managing day-to-day pastry production in the Michelin restaurant. He / She will also monitor the standard of food quality and quantity as well as overseeing the hygiene standards.

Requirements:

• Diploma in culinary arts or vocational training in culinary or relevant disciplines
• Certificate in recognized food handling / sanitation institution is preferred
• Minimum 5 years of pastry related experience in luxury hotels, French patisseries, fine dining restaurants, Michelin restaurant with at least 2 years at supervisory level
• Working experience gained from overseas countries is desirable
• Strong sense of creativity and innovation
• Well-versed in kitchen hygiene, creative and service-oriented
• A good team player with good communication and supervisory skills
• Good spoken English

Candidates with less experience will be considered for the post of Pastry Junior Sous Chef (Michelin Star Restaurant).

We offer attractive remuneration package, employee benefits & staff caring items, including:

• Competitive Salary
• Meal Allowance
• Discretionary Bonus
• Medical & Dental Benefits
• 8 Days of Holiday per Month, 15 Days of Annual Leave & Public Holiday (for Pastry Sous Chef), 14 Weeks of Maternity Leave and Paternity Leave
• Mandatory Provident Fund
• On-the-Job Training & Training Sponsorship
• Career Advancement Opportunities
• Staff Purchase Discounts
• Staff Resting Area
• Staff Activities

For applicants interested in joining the team behind this unique and exciting addition to Hong Kong’s culinary scene, please E-mail to hrs@gd-group.hk or whatsapp to 5722 8132 for sending your résumé in addition to expected salary to us.

For more information, please visit our website: http://www.arbor-hk.com/

Personal data collected will be used for recruitment purposes only.

__________________________________________________________________________________________________________________________

員工福利 Benefits

• 五天工作 5-Day Work
• 醫療津貼 Medical Insurance
• 牙科保險/福利 Dental Insurance
• 表現獎金/ 勤工獎 Performance Bonus
• 膳食津貼 Meal Allowance
• 員工折扣優惠 Staff Discount
• 在職培訓 On-the-job training

行業 Industry

• 食品及飲料 Food & Beverage

工作種類 Job Category

• 餐飲 (廚師) Catering (Chef / Cook)
• 餐飲 (餐飲服務部) Catering (Food & Beverage)
• 款待 / 酒店 (餐飲服務部) Hospitality / Hotel (Food & Beverage)
• 款待 / 酒店 (客戶服務) Hospitality / Hotel (Customer Service)
• 客戶服務 (客戶服務) Customer Service (Customer Service)

工作地點 Location

• 中環 Central

經驗要求 Experience

• 2 年或以上 / years or above

學歷要求 Education

• 文憑 Diploma

iKitchen, Inc,

Job Description

ABOUT THE COMPANY

KATAKAM-TAKAM NA KUWENTO NI KUYA J

Kuya J Restaurant, formerly known as “Ang Kan-anan ni Kuya J,” started as a humble eatery along the streets of Cebu. But with Kuya J’s undeniably delicious dishes, mouthwatering words of recommendation quickly spread into every Cebuanos’ palate. With that, Kuya J instantly became one of the well-loved restaurants in Cebu.

Today, Kuya J continues to satisfy every Filipino’s appetite nationwide. Using only the freshest ingredients available, Kuya J cooks up a storm of delicious Pinoy food in every corner of the Philippines.

Job Description:

The Restaurant Manager is responsible for the restaurant's business performance, product and service quality standards, health and safety, as well the overall guest experience and satisfaction.

We want a manager who is passionate about driving restaurant guest experience and sales to the next level! As a manager, you'll oversee profit and loss statements, develop financial store budgets, and labor and food costs to improve restaurant operations to minimize waste and maximize of utilization of our resources.

You'll mentor and coach Assistant Restaurant Managers, Shift Managers, and Team Members to reach their full potential, set objectives. Also setting measurable and realistic objectives for your team, evaluating performances, and promoting teamwork and harmonious working relations.

We are looking for someone with at least 5 years of management experience in Casual Dining Restaurants, a bachelor’s degree, and a proactive, customer service-oriented attitude. If you have these, then you are a perfect candidate!

Job Specifications

Education Bachelor’s Degree in Hotel & Restaurant Management, Food & Beverage Services, Hospitality, Operations Management or equivalent.

Experience Preferably on a Managerial role with 5 years & Up experience specializing in Casual Dining Restaurant.

Weil Hotel

Job Description

Tasks & responsibilities

As an Assistant Front Office Manager, overseeing daily front desk operations, managing staff, and ensuring exceptional guest service experience. Areas of responsibility include Concierge, Telephone Operators, Guest Services/Front Desk and Concept Floor. To handle administrative tasks, assist with check-in/check-out procedures, resolve guest issues, and contribute to the overall smooth functioning of the Front Office Department. Always strives to continually improve guest and associates satisfaction to meet Hotel expectation. 

Qualifications & experience

• Possess at least a Diploma/ Advanced Diploma/ Degree in Hotel and Tourism Management.

• At least 10 years' working experience in the Hospitality industry in the Front Office Department and Room Division.

• Excellent communication and leadership skills.

• Strong work ethics with high level of discretion.

• Must be goal orientated and possess ability to work in a team environment.

• Knowledge in OPERA will be an added advantage.

Compensation & Benefit

• Attractive remuneration package

• Annual leaves

• Duty meals

• Medical and Insurance Coverage

• Learning and Development

Barceló Coconut Island

Job Description

The Ritz-Carlton

Job Description

Sheraton Bali Kuta Resort

Job Description

Marriott International

Job Description

Marriott Hotel Manila

Job Description

Crusted

Job Description

1. Ensure that cleaning liquids are mixed in correct and safe quantities.
2. Sanitize all high-touch surfaces, such as doorknobs, handles, railings, tables, and shelves, and make sure that stubborn smears are removed using appropriate cleaning materials.
3. Clean and wash windows, mirrors, and ensure that it is streak-free and dried properly.
4. Regularly disinfect and clean washrooms, including toilet bowl and sink, using appropriate types of cleaners and cloth.
5. Replenish towels, soap, and toilet paper in bathrooms and other cleaning agents, when needed.
6. Wash the dishes, kitchen and dining utensils.
7. Wipe down walls, doors, and wall hangings using appropriate types of cleaners and cloth.
8. Adhere to safety standards by using proper signage when mopping walkways to divert customers and people.
9. Ensure proper cleanliness of the areas around the property such as the kitchen, dining, toilet, and office.
10. Adhere to safety standards and the cleaning checklist accordingly.
11. Report to management any repairs or replacements needed.
12. Empty trash bins and ensure that all trash is correctly disposed. 
13. Ensure that the assigned area is properly cleaned and tidy at the end of the day.
14. Rags, mops, brooms, and other cleaning materials must be cleaned every end of the day.

AMBER GOLDEN CHAIN OF RESTAURANTS CORPORATION

Job Description

About the role

As an Assistant Restaurant Manager at Amber Golden Chain of Restaurants Corporation, you will play a vital role in overseeing the day-to-day operations of our restaurant located in Marilao, Bulacan. This full-time position is an excellent opportunity to develop your leadership and management skills within a thriving hospitality organization.

What you'll be doing

• Assist the Restaurant Manager in leading and motivating a team of servers, hosts, and kitchen staff to deliver exceptional customer service

• Oversee inventory management, food preparation, and quality control to ensure consistency and efficiency

• Manage financial responsibilities, such as daily cash handling, reconciliation, and budget monitoring

• Implement and enforce company policies, procedures, and safety standards

• Identify and resolve customer complaints or concerns in a timely and professional manner

• Contribute to the overall success and growth of the restaurant locations

What we're looking for

• 2-3 years of experience in a restaurant management or supervisory role

• Having experience in food industry is an advantage

• Excellent communication, leadership, and problem-solving skills

• Strong customer service orientation and the ability to work well in a team environment

• Proficient in inventory management, financial reporting, and budget monitoring

• Familiarity with food safety regulations and industry best practices

• Flexible to work evenings, weekends, and holidays as required 

Private Advertiser

Job Description

A. DUTIES AND RESPONSIBILITIES

1. Oversee effective day-to-day running of Front Office Department in achieving the goals.

2. Meet and greet all Return Guests, Executive, VIP and guests of the hotel.

3. Ensure that all issues relating to guest satisfaction are dealt with and followed up on a timely and professionally manner.

4. Conduct regular officer training, monthly meeting, and monitor training tracking system for all officers to ensure their effectiveness and productivity.

5. Develop departmental training and activities in order to continuously improve officer skill and knowledge.

6. Develop and maintain standards and procedural manuals.

7. Regular inspections of all sections to ensure that the quality standards are maintained and in good working condition.

8. Attend FO and other related meetings within and outside the Hotel to ensure updated information and built connections among the discipline.

9. Ensure the staffing levels in line with hotel occupancy and productivity.

10. Develop and maintain a motivational working environment within the department.

11. Provide coaching and counseling, support and guidance to the officers as required.

12. Spot check cash floats and related documents to ensure amount is correct as issued by the accounts department.

13. Ensure officers are up-to-date with current information and data of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets & promotion, spa and health club, and other services and facilities.

14. Conduct regular room and floor inspections to ensure quality standards, complete necessary Engineering Job Order or housekeeping cleaning requests and monitor the results.

B. QUALIFICATIONS

• Experience managing budgets or working with numbers is a must

• Outstanding communication skills, both in written and verbal communication

• Leadership skills, including the ability to delegate, supervise and see tasks through from start to finish

• Project management experience, especially of projects involving complex problems and multiple competing interests and factors, is essential

• Bachelor's degree is a must

• At least 1 or more year of experience in a hotel setting.

Grand City Hotels Inc

Job Description

About the role

We are seeking an experienced Housekeeper to join our team at Grand City Hotels Inc branches in cagayan de oro and (HOTEL VALENCIA) in Valencia City Bukidnon . This is a full-time role, with the opportunity to work in a dynamic and growing hospitality environment. As a Housekeeper, you will play a vital role in ensuring our guests have a comfortable and memorable stay.

What you'll be doing

• Cleaning and maintaining guest rooms, public areas, and other designated spaces to the highest standards of cleanliness and presentation

• Replenishing supplies in guest rooms and common areas

• Reporting any maintenance issues or concerns to the appropriate team members

• Assisting with deep cleaning and seasonal cleaning tasks as required

• Providing excellent customer service to guests and responding to any requests or inquiries

• Adhering to all safety and hygiene protocols to ensure a safe environment for guests and colleagues

What we're looking for

• Prior experience as a Housekeeper or in a similar role within the hospitality industry

• Strong attention to detail and the ability to maintain high standards of cleanliness and presentation

• Excellent customer service skills and a friendly, professional demeanour

• Good physical fitness and the ability to stand for long periods and perform physically demanding tasks

• Familiarity with the use of cleaning equipment and products

• A team-oriented approach and the ability to work collaboratively with colleagues

What we offer

At Grand City Hotels Inc', we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, we offer a range of benefits, including:
- Opportunities for career development and advancement
- Paid time off and holiday leave
- Discounts on hotel stays and other amenities
- A supportive and inclusive work environment

About us

Grand City Hotels Inc' is a leading hospitality group with a growing portfolio of hotels across the Philippines. Our mission is to provide exceptional guest experiences and create a welcoming and inclusive environment for both our guests and our employees. We are committed to sustainable practices and investing in the communities we serve.

If you are passionate about hospitality and are looking for an opportunity to grow your career, we encourage you to apply for this Housekeeper role at Grand City Hotels Inc' in Valencia City Bukidnon.

COMO Lifestyle Pte Ltd

Job Description

Job Summary:

• Work hand in hand with reservation staff & restaurant manager on table assignment and special requests.

• Greet guests in a friendly and warm manner.

• Have a good understanding of the menu and the workings of the restaurant. 

• Possess extensive and correct menu knowledge.

• Set up dining rooms and make reservation arrangements.

• Establish and maintain professional relationships with guests, ensuring their satisfaction throughout their stay or visit.

• Act as the primary point of contact for guests, addressing their inquiries, requests, and concerns promptly and efficiently.

• Respond to guest feedback, comments, and complaints in a timely and professional manner, resolving issues to their satisfaction.

• Collaborate with various departments to ensure seamless guest experiences, coordinating efforts to meet guest expectations.

• Continuously evaluate and improve guest experience by identifying areas of improvement and implementing appropriate strategies.

• Develop and implement guest relations programs and initiatives to enhance guest satisfaction and loyalty.

• Regularly review and analyze guest feedback, conducting surveys and utilizing guest satisfaction metrics to drive improvements.

• Conduct training sessions to educate staff on guest relations protocols, procedures, and standards.

• Provide guidance and support to team members, fostering a customer-centric culture and empowering staff to resolve guest concerns effectively.

• Monitor staff performance and provide constructive feedback, addressing any issues or deficiencies in guest relations skills.

• Analyze guest data to identify trends, patterns, and areas for improvement, proactively addressing issues to enhance guest experiences.

Qualifications and Requirements:

• Minimum Diploma in Hospitality Management, Business Administration, or a related field (preferred).

• Fluent in spoken and written English.

• Proven experience in guest relations, guest services, or a similar customer-facing role within the hospitality industry.

• Excellent communication and interpersonal skills, with the ability to interact effectively with guests and team members at all levels.

• Strong problem-solving and conflict resolution abilities, with a focus on delivering prompt and satisfactory solutions.

• Exceptional organizational skills and attention to detail, ensuring accuracy and efficiency in managing guest requests and feedback.

• Proficiency in using guest relations management software or CRM systems.

• Ability to work in a fast-paced environment, multitask, and prioritize responsibilities effectively.

• Flexibility to work weekends, evenings, and holidays as required.

Hilton Hotel

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

The Outlet Manager  is concerned with the strategic management of the Room Service and City Terrace, in line with prescribed Hilton policies and procedures. 

What will I be doing?  

As the Outlet Manager, you will be responsible for performing the following tasks to the highest standards: 

• Maintain a high customer service focus by approaching your job with the customers always in mind. 

• Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues. 

• Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel. 

• Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel. 

• Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace. 

• Create an environment where everyone in the department is focus on “creating that special experience” to deliver exceptional customer service. 

• Actively seek verbal feedback from customers and team members at each service period. 

• Agree on and implement actions to make improvements to customer service. 

• Positively deal with and learn from customer complaints and comments with follow-up and feedback to the Food & Beverage Manager. 

• Make sure all customers’ requests and queries are responded to promptly and effectively while assisting on the floor during meal periods each day. 

• Be available to assist on duty in the restaurant and bars during any busy days or special events. 

• Be proactive towards guests, assisting them with any reasonable requests, and training all team member to see these things before the guests ask. 

• Ensure all standards for service delivery as identified in the Guest Satisfaction Manual and the Standard Operating Procedures Manual are consistently delivered throughout the department. 

• Knowledgeable of Hilton departmental standards. 

• Able to explain the standards to the team and Managers, assessing team members against these standards. 

• Ensure that training on departmental standards is regularly conducted in the outlets. 

• Monitor standards through regular standards review checks. 

• Develop action plans to address shortfalls in standards and identify shortfalls before they affect customer service. 

• Implement and follow-through with improvements identified. 

• Plan, prioritize, organize and control the day-to-day operation. 

• Prepare rosters and job schedules for team members to meet business needs (taking into consideration internal activities, occupancy, external events, promotions, etc.). 

• Communicate effectively with the Front Office and Groups & Tours teams to maximize inhouse and group business for the restaurant, ensuring direct liaison with Group Leaders upon arrival. 

• Describe, assign and delegate duties and authority for the operation of the restaurant at all times. 

• Understand the situation in other departments and their implications for your own department. 

• Plan ahead and ensure adequate resources are available. 

• Manage the departmental operation and taking action where necessary to ensure it runs smoothly, participating in service duties during service periods, where necessary. 

• Coordinate with Engineering and Housekeeping departments to ensure that cleaning is followed-up with and procedures are maintained. 

• Ensure that the shift is reviewed, and handovers and briefings are carried out. 

• Maintain in-depth technical knowledge and skills required for the job. 

• Establish good communication with the Kitchen team. 

• Maintain event and function histories to assist with returning events. 

• Participate in future menu changes with the Food & Beverage Manager and the Executive Chef, taking into consideration new F&B trends, market demands and sales achievements. 

• Attend and participate in regular F&B operational and roster meetings. 

• Understand the goals of the hotel and the department’s role in achieving it, communicating goals and clear direction to the team. 

• Set and agree to departmental objectives for self and team. 

• Represent the needs of the team to others in the hotel. 

• Keep the team up to date on departmental, hotel and company activities through regular communication meetings and memos, including special events and promotions in the restaurant. 

• Seek out and maximize departmental and hotel revenue opportunities. 

• Be aware of potential highs and lows in the business. 

• Create and implement sales promotions and team member incentives as per discussion with the F&B Manager. 

• Assist the F&B Manager with preparation of event brochures. 

• Identify, communicate and act on potential sales leads. 

• Create an environment where “everyone sells”. 

• Supervise the financial performance of the department in line with the profit plan. 

• Use key monitors and financial targets to evaluate the department’s performance and make future plans. 

• Complete regular financial and operating reports as required or requested by the F&B Manager. 

• Forecast potential revenues and costs. 

• Following company control procedures, control costs without compromising standards. 

• Analyze and explain any financial variance against plan. 

• Set-up and maintain leave plans for the department. 

• Assist with selecting, training, coaching and developing people to meet current and future needs of the department and the hotel. 

• Understand the quantity and quality of people needed to operate the department. 

• Assist with carrying out selection interviews and making effective recruitment decisions. 

• Ensure that new recruits have all the relevant information before commencing employment. 

• Assist with planning and ensuring departmental orientation is carried out. 

• Ensure that the Orientation Training manual for each outlet is kept up to date. 

• Ensure that standards training, and assessments are carried out. 

• Ensure the health, safety and well-being of customers and all team members. 

• Understand relevant OH&S legislations and their implications on the operation of the department. 

• Communicate to the team their responsibilities within OH&S. 

• Ensure that safe and healthy working practices are implemented at all times. 

• Ensure that hygiene training is conducted at least once a year. 

• Carry out any other reasonable duties and responsibilities as assigned. 

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 

What are we looking for? 

An Outlet Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• 2-4 years managerial position in a 4 / 5-star category hotel. 

• Familiar with computer systems. 

• Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance. 

• Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you. 

• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals. 

• Strong leadership, people management and training skills. 

• Guest oriented and able to confidently build and exceed service standards. 

• Thorough knowledge of service, cost control in F&B, labour controls, beverage menu writing, maintenance, merchandising, computer and accountings. 

• Strong interpersonal skills and attention to details. 

• Key strengths (under the 9 competencies) in people management communication and planning. 

• Thorough knowledge of restaurant operations including food, beverages, supervisory aspects, 

• service techniques, and guest interaction. 

• Considerable skills in math and algebraic equations using percentages. 

• Able to communicate in English, both verbally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect accurate information and to resolve problems. 

• Able to work under pressure and deal with stressful situations during busy periods. 

• Outgoing personality and willing to work for long hours. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

V R CLEANING SERVICE PTE. LTD.

Job Description

Key Responsibilities:

Lead and manage cleaning teams for various facilities.

Ensure quality standards and client satisfaction are met.

Develop and implement cleaning schedules and procedures. Oversee inventory management and equipment maintenance.

Handle customer complaints and resolve issues promptly.

Maintain safety and cleanliness standards according to company policies.

Requirements:

Proven experience in cleaning services management or a related field.

Strong leadership and organizational skills.

Ability to manage teams effectively and work under pressure.

Excellent communication and customer service skills.

Familiarity with cleaning equipment and materials.

Minimum Bachelor Degree

We Offer:

Competitive salary with room for growth.

Positive working environment with a focus on teamwork.

Opportunity to make a meaningful impact in the industry.

PT Accor Advantageplus

Job Description

PT Accor Advantageplus

Job Description

THE OUTPOST HOTEL SENTOSA

Job Description

Responsibilities:

• Direct and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments
• Responsible for the proper, efficient and profitable functioning of the hotel
• Ensure guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy
• Assist in checking in/out of guests. Assist to inspect rooms assigned to VIPs before their arrival. Meet and escort them to their rooms
• Check logbook for messages and follow-up actions upon commencement of shift. Check housekeeping discrepancy report; report any variance and take corrective actions
• Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue

Requirements:

• Diploma in any field, preferrably in Hospitality
• At least 4 years of experience in a similar capacity in hospitality industry
• Team player with positive attitude, enthusiasm and initiative
• Knowledge in Opera System
• Ability to lead team and drive results

ANYTIME SING PTE. LTD.

Job Description

Job Title: Hostess / Guest Relation Manager

Location: Town

Job Type: Full-time

Job Summary: We are looking for a friendly and professional Hostess to join our team. The ideal candidate will have excellent customer service skills and a welcoming demeanor. As the first point of contact for our guests, the Hostess will be responsible for greeting and seating guests, managing reservations, and ensuring a positive dining experience.

Key Responsibilities:

• Greet guests as they enter and thank them as they leave.
• Manage reservations and seating arrangements.
• Escort guests to their tables and provide menus.
• Maintain a clean and organized front-of-house area.
• Answer phone calls and respond to guest inquiries.
• Coordinate with the waitstaff to ensure efficient service.
• Handle guest complaints and provide solutions in a professional manner.
• Assist with other tasks as needed to ensure smooth operations.

Qualifications:

• Previous experience as a Hostess or in a customer service role.
• Excellent communication and interpersonal skills.
• Friendly and outgoing personality.
• Ability to multitask and work in a fast-paced environment.
• Strong organizational skills.
• Professional appearance and demeanor.
• Knowledge of reservation management systems is a plus.

Benefits:

• Competitive salary
• Health insurance
• Paid time off
• Employee discounts.
• Opportunities for career growth and development.

How to Apply: Please submit your resume and a cover letter detailing your experience and why you would be a great fit for our team to Lexgin23@gmail.com

Renaissance Kuala Lumpur Hotel & Convention Centre

Job Description

SOUTHERN ARMS CORPORATION

Job Description

About the role

Join the dynamic team at SOUTHERN ARMS CORPORATION' as a full-time Manager in Cagayan de Oro, Misamis Oriental. In this pivotal role, you will be responsible for overseeing the day-to-day operations of our premier hospitality establishment, ensuring exceptional customer service and driving the overall success of the business.

What you'll be doing

What we're looking for

What we offer

At SOUTHERN ARMS CORPORATION', we prioritise the well-being of our employees. We offer a competitive salary, comprehensive benefits package, and opportunities for career development and advancement. Our inclusive and supportive work environment encourages collaboration, innovation, and work-life balance.

About us

SOUTHERN ARMS CORPORATION' is a leading hospitality company with a reputation for delivering exceptional guest experiences. With a growing portfolio of premier hotels and resorts, we are committed to excellence, innovation, and sustainable growth. Join our dynamic team and be a part of our continued success story.

Apply now to become our next Manager and contribute to the success of SOUTHERN ARMS CORPORATION'.

Sheraton Towers Singapore Hotel

Job Description

Assist Duty Manager with the daily management of the Front Desk, ensuring maximum guest satisfaction and efficiency of check in and check out, and shall undertake any other duties and responsibilities as required to fulfil customer needs.

KEY RESPONSIBILITIES:

· Assume supervisory role to Rooms Division Executive and Senior Rooms Division Executive to ensure good customer services at all times.

· Be aware at all times as to the condition of the house, particularly relating to the number of rooms available and occupied and ensure this information is current and accurate.

· Observing and directing personnel when necessary on the following:

- Allocating and processing of guest rooms

- Meeting and escorting VIP guests

- Giving general information, assistance to guests

· Be well versed in operation of Galaxy/Lightspeed.

· Perform check in and check out functions in a friendly and professional manner for all guests, including the welcoming of VIPs, group and individual travellers. Escort guest to room for in room registration, if required.

· Perform cashiering functions according to Hotel’s Policy & Procedure and Front Office OJT. To ensure that all hotel credit polices are carried out.

· Conduct Room Inspections with particular emphasis on cleanliness and standard set up.

· Ensure that the guest registration, check out and mail services are handled efficiently, promptly and courteously in accordance with the Hotel’s policy & procedure

· Liaise regularly with Housekeeping Department regarding all special requests, full house situations and for general problem solving.

· Effectively handle all guest complaints with tact and diplomacy.

· Carry out site inspection of other hotel areas regularly

· Purchase stock/inventory according to purchasing procedures and specifications while handling and storing stock according to stock control procedures and keeping within the Budget/Outlook.

· Manage and maximize occupancy, revenue and average rate while maintaining high service standards via the upselling programs within the department.

· Conduct daily briefing, in absence of Duty Manger/AFOM/FOM to keep all associates informed Ensure that all associates comply with the grooming and uniform standards.

Fairmont Singapore & Swissôtel The Stamford

Job Description

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Assistant Fairmont Gold Manager

Summary of Responsibilities:

• Assign sufficient manning to cater for daily operational needs

• Planning of VIP arrivals and departures and ensuring operational efficiency

• Develop and maintain strong guest relationships to ensure guest loyalty

• Handle guest issues when needed 

• Meet, greet, rooming and service of all VIP guests 

• Plan and review rosters to ensure productivity goals are met

• Ensure LQA service standards are in practice as set by the hotel at all times

• Conduct audit checks on colleague’s service standards and ensure compliance with hotel standards

• Ensure operations are in order, guests assistance required is rendered accordingly and colleague’s service standards are met

• Consistently offer professional, engaging and friendly service

• Lead a Heartist® approach to guest experience/service with the team

• Responsible for all aspects of Guest Service and Guest Satisfaction that are generated and maintained in Fairmont Gold Lounge

• Monitor maintenance and development of the physical Fairmont Gold product

• Facilitate preventive maintenance program with housekeeping and engineering

• Daily compliance on hygiene and safety standards based on HACCP standards and ensure all checks and documentation are accurately recorded on a timely basis 

• Track and Forecast daily, weekly and monthly Fairmont Gold occupancy levels and plan accordingly

• Planning, reviewing, training, monitoring, evaluation and counseling of employees

• Handling and investigation of guest requests/complaints 

• Counseling and disciplinary action for colleagues non-compliance with procedures and behavior

• Attend any department and operational meetings

• Ensure grooming standard set by the hotel at all times

• Ensure work areas are adequately stocked and inventory properly recorded 

• Ensure department compliance with safety and security procedures at all times

Qualifications

• Minimum 2 years of luxury hotel experience, preferably in Front Office

• Read write and speak English fluently

• Possess good guest relations skills, confident, clear English

• Good decision making skills

• Knowledge of Opera system and other related sub-systems interfaced to   the hotel’s computer system

• Proven ability to guide and coach team membersts

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

Pure Group (Singapore)

Job Description

Responsibilities:

• Maintain Facility Cleanliness: Ensure a pristine, spotless environment by thoroughly cleaning and sanitizing all areas, including floors, walls, windows, washrooms, furnishings, and equipment. Perform dusting, washing, waxing, and polishing tasks as needed to uphold high cleanliness standards.
• Inventory Management: Stock and replenish membership clothing, accessories, body care products, toiletries, and paper goods to ensure availability and presentation of supplies.
• Towel & Linen Management: Sort and organize used towels for washing and ensure clean towels are neatly arranged and available for member use at all times.
• Yoga Mat Care: Regularly clean and deodorize yoga mats to maintain a fresh and hygienic environment for all members.
• Equipment Maintenance: Promptly report any malfunctions or issues with equipment to the Operations Manager for quick resolution.
• Customer Service: Engage with members, guests, and colleagues in a friendly, approachable manner, providing exceptional service and contributing to a welcoming atmosphere. 
• Team Player: Collaborate effectively with team members, contributing to a positive and supportive work environment.
• Brand & Reputation Maintenance: Uphold the company’s brand standards through attention to detail and a consistent commitment to excellence in all tasks.
  
  At this moment we are hiring only Singaporeans and Permanent residents due to foreign manpower quota constrains.

Village Hotels

Job Description

Summary

This position is responsible for directing, monitoring, and supervising the day-to-day activities of all sections within the Front Office and other operational departments of the Hotel, including the business center. The Duty Manager ensures smooth operations and customer service satisfaction in line with the established standards and policies of the Hotel.

Responsibilities

1. Responsible for ensuring the proper, efficient, and profitable functioning of the Hotel.

2. Supervise sections in the Front Office, including reception, cashier, telephone, reservation, and baggage services. Monitor staff members’ conduct and job performance and to project a positive corporate image to guests.

3. Provide prompt, courteous, and efficient service to guests and handle guest complaints with tact and diplomacy. Assist in guest check-ins and check-outs.

4. Assist in inspecting rooms assigned to VIPs before their arrival, escort VIPs to their rooms and ensure complimentary amenities are provided. Inform relevant departments about VIPs’ arrival.

5. Check the Logbook for messages and follow up actions at the beginning of each shift. Issue keys to authorized personnel only and initiate correspondence regarding enquiries, reservations, and complaints. Monitor housekeeping discrepancy reports and take corrective actions when necessary.

6. Handle security-related matters, such as directing guests reporting incidents or theft and addressing guest conduct issues with the Security Department.

7. Maintain the cash float amount according to expected occupancy. Authorize rate and room changes, paid outs, cash advances, and acceptance of cheques following procedures and credit policies.

8. Take charge of training all reception staff members, include planning, organizing and conducting on-the-job training.

9. Conduct spot checks on outlets in the absence of the Outlet Manager.

10. Monitor room inventory closely to maximize room utilization and generate higher revenue. Collaborate with Sales to optimize revenue and occupancy from group allotments.

11. Take on the responsibility of evacuating staff members and guests during a fire in the absence of the Safety & Fire Manager. Attend CERT training as required by law and regulations.

Requirements

1. Minimum a Diploma holder with at least 5 years’ experience in a similar capacity.

2. Demonstrated strong business acumen, effective leadership skills, and a proven track record of driving results with teams.

Penang Marriott Hotel

Job Description

The Ritz-Carlton

Job Description

PT Accor Advantageplus

Job Description

Filinvest Land Inc.

Job Description

FILINVEST COMPANY: CRIMSON RESORT & SPA, MACTAN

Position Summary: 

In accordance with the policies, procedure and standards of Chroma Hospitality, Inc. and Crimson Resort & Spa, Mactan and under the direct supervision of General Manager, the Director of Food & Beverage is responsible for the overall administration and operations of the Food and Beverage Division including the maximization of profits, enhancement of customers satisfaction through establishment of quality standards and maintenance of high staff morale.



Scopes and Responsibilities: 

• Ensures that each outlet is accounted for as individual profit centers.

• Ensures that each outlet is managed by a manager / management team who is totally accountable for the outlets profitability.

• Develops the annual operating budget for each outlet together with the Outlet Head concerned, which will form part of the Business Plan.

• Develops / Modifies business forecast on a monthly basis to the following twelve (12) month period. - Monitors all costs and implements control measures.

• Ensure that all outlet heads have thoroughly analyzed the monthly P&L performance per outlet. 

• Prepares Capex list to further upgrade F&B facilities for approving body review.

• Controls all F&B Purchase Orders as authorizing signatory 

• Controls Purchase Requisitions through F&B Manager.

• Keeps updated on market trends and regularly conducts market surveys at least each quarter. - Ensures that all outlet heads are fully aware of market needs and trends and that their products meet these requirements.

• Develops specific promotions and menus to enhance the quality and profitability of the F&B Division - Establishes a yearly promotion and menu plan with follow-up meetings and analysis for each promotion and menu.

• Regularly reviews guest feedback on quality of food and beverage (through guest comments, performance monitor, etc.).

• Together with the rest of the Food & Beverage team, develops an action plan to address weaknesses. 

• Ensures that all Food & Beverage facilities and services yield maximum profitability for the Resort, as well as maximum value for money for the guest. 

• Maximize discounts, sponsorships and takes advantage of special offers. 

• Keep updated on new products in the market

• Develops strategies to maximize information dissemination on service and facilities of Food & Beverage outlets (e.g., promotions and the like). 

• Provides Communications with information needed for advertisements, mailing, press releases.

• Analysis daily reports and log books to share information with other divisions and the Food & Beverage team in order to create business awareness. 

• Ensures that all Food & Beverage forms and reports are submitted properly, accurately and on time.

• Develops measures to maximize productivity of both service and production areas, and oversees implementation of said measures. 

• Encourages team members to come up with ideas to control costs and maximize productivity and revenue.

Qualifications:

• Degree in Hospitality Management

• Additional programs in Food & Beverage 

• Minimum 2 years as Assistant Director of Food & Beverage in a large international class hotel 

• At least 6 years Food & Beverage management experience 

• 1 year in similar capacity in an international class hotel

Shangri-La's Boracay Resort & Spa

Job Description

Stealth Global Marketing Solutions Inc.

Job Description

About the role

We are seeking an experienced and dynamic Hotel Manager to join our team at Sage Boutique Hotel by SMS Hospitality, Oroquieta City, Misamis Occidental. As the Hotel Manager, you will be responsible for overseeing all aspects of hotel operations, ensuring exceptional guest experiences and driving the strategic growth of the business. This is a full-time position offering excellent opportunities for career development.

What you'll be doing

• Manage all hotel operations, including front desk, housekeeping, food and beverage, and maintenance

• Develop and implement strategies to improve guest satisfaction, increase revenue, and enhance profitability

• Oversee the recruitment, training, and management of hotel staff to ensure high-quality service delivery

• Monitor and analyse hotel performance data, making data-driven decisions to optimise operations

• Ensure compliance with all relevant laws, regulations, and hotel policies

• Collaborate with the marketing team to develop and execute effective promotional campaigns

• Represent the hotel at industry events and network with key stakeholders

What we're looking for

1. Minimum 2 years of experience in a Hotel Manager or similar senior hospitality management role

2. Thorough understanding of hotel operations, including front desk, housekeeping, food and beverage, and maintenance

3. Proven track record of driving revenue growth, improving operational efficiency, and enhancing guest satisfaction

4. Excellent leadership and people management skills, with the ability to build and motivate high-performing teams

5. Strong analytical and problem-solving skills, with the ability to make data-driven decisions

6. Excellent communication and interpersonal skills, with the ability to liaise effectively with guests, staff, and stakeholders

7. Proficiency in hospitality management software and data analysis tools

8. Relevant bachelor's degree or hospitality management certification