The best place to find hotel jobs in South East Asia!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Dragon Megaline Concepts Inc.

Job Description

Duties and Responsibilities:

Operations Management

• Oversee day-to-day store operations, ensuring efficient service and adherence to standard operating procedures.

• Manage inventory levels, monitor wastage, and coordinate timely restocking and deliveries from commissary and suppliers.

• Ensure accurate cash handling, reconciliation, and timely bank deposits.

• Maintain full compliance with mall and government health, safety, and sanitation regulations.

Staff Supervision

• Recruit, train, schedule, and supervise front-of-house and kitchen staff.

• Conduct regular performance evaluations and enforce disciplinary procedures when needed.

• Lead daily briefings and provide ongoing coaching to ensure high levels of staff engagement and customer service.

• Create fair and efficient staff schedules to match peak hours and mall foot traffic.

Customer Experience

• Ensure consistent, high-quality customer service is delivered at all times.

• Handle customer inquiries and complaints with professionalism and resolve issues promptly.

• Monitor customer feedback and initiate service improvements as needed.

Sales and Profitability

• Achieve sales targets and control operational costs to maximize profitability.

• Monitor and analyze sales performance, foot traffic, and product movement to guide staffing and inventory planning.

• Implement upselling strategies and suggest promotional activities in coordination with the marketing team.

Reporting and Coordination

• Submit daily sales reports, incident reports, and other operational summaries to the head office.

• Coordinate with mall management, head office, suppliers, and service providers.

• Participate in weekly operations meetings and planning sessions.

Qualifications:

• Minimum 3 years of experience in restaurant or quick-service food operations.

• Strong leadership, communication, and customer service skills.

• Knowledge of POS systems, inventory management, and basic financial reporting.

• Ability to work flexible shifts including weekends and holidays.

Pan Pacific Hotels Group

Job Description

Position summary statement:

Assist the Executive Housekeeper in directing and maintaining the Housekeeping Department in accordance with policies, standards and guidelines established by Management. Assistant housekeepers are to understand the wider scope of housekeeping operations and to plan for daily operations on departmental level.

Primary Responsibilities:

1. Supervise daily operations to ensure that the operations are smooth and efficient. As well as rooms standards and public area standards are practiced by both the housekeeping supervisor and room attendants.
2. Supervise daily room assignment and forecast the manning needed for the next 7 days. Considering the occupancy, PM works, projects in the hotel while doing the forecast.
3. To check and inspect the day’s VIP arrival rooms. Ensuring the room is free of defects and up to the hotel’s standards.
4. Initiate and maintains effective communication within the Housekeeping Department and with other departments.
5. Assist the Executive Housekeeper in maintaining standards by proper selection of Associates and through training and supervision; initiate counselling and disciplinary action for Associates in Housekeeping Department when necessary.
6. Plan training and submit training record to HCD on biweekly basis.
7. Prepare the Duty roster for associates. Includes planning to clear leaves as well as accumulated OIL for public holidays but still ensuring enough manning for operations
8. Inspect rooms and public areas daily. To raise a checklist for every inspection done
9. Ensure that both the housekeeping supervisor and room attendant’s keep their cleaning tools and equipment clean and in working condition.
10. Maintain a checklist on all PM rooms with a record on when each PM was done for the individual room. As well as a checklist record for the general cleaning done after PM has been completed.
11. To maintain a schedule for carpet shampoo and repair. As well as a schedule for upholstery for cushions in rooms and the public areas
12. To schedule and coordinate with finance and housekeeping supervisors for linen inventory. And keep a record of daily linen movement between the linen contractor and the hotel.
13. To do a monthly inventory of items
14. Ensure proper record and storage of Lost and Found items. Coordinate with Front office or security in the event of a guest retrieving a lost item. 
15. Coordinate with laundry contractor to ensure guest laundry, Rooms and RBE linen, uniforms are delivered accordingly to schedule.
16. Coordinate with contractors on landscaping maintenance, rental of plants and floral arrangement display.
17. Coordinate with public area cleaning contractor to ensure the daily manpower supply is compliant with the contract.

Projects

1. To plan for all associates to understand the housekeeping department as whole instead of the individual sections (rooms, public area and linen/laundry).
2. To implement new project or ideas across all levels that improve efficiency as well has maintain or improve guest satisfaction levels
3.  To plan for monthly expenses in accordance to the budget and forecast for expenses for the upcoming months.
4. To plan and implement a crash programme schedule for daily maintenance and guest feedback. This includes public areas and rooms.
5. To do the performance appraisals for housekeeping supervisors and room attendants
6. To cross-check all overtime and incentives and ensure that daily numbers are correct and that it has all been keyed into the system.

Service Standardization

1. Monitor guest feedbacks from Trustyou reports and recommend training and action plan.
2. To ensure that all service provided and amenities are in line with brand standards.

Other Responsibilities

1. Ensuring that the baby cots, rollaway beds, adaptors, transformers are well maintained for the safety and comfort of guests.
2. Assume other duties assigned by the Executive Housekeeper.

Pacific Boutique Residences Corporation

Job Description

Pacific Boutique Residences Corporation is hiring a Full time Hotel Manager role in Sampaloc, NCR. Apply now to be part of our team.

• Looking for candidates available to work:
  • Monday: Morning, Afternoon
  • Tuesday: Morning, Afternoon
  • Wednesday: Morning, Afternoon
  • Thursday: Morning, Afternoon
  • Friday: Morning, Afternoon
  • Saturday: Morning, Afternoon
• 1 year of relevant work experience required for this role
• Expected salary: ₱30,000 per month

Responsible for the overall operation and profitability of the property including hotel rooms, common area, its outlet and commercial units. In- charge of goals and improvement of the hotel. Enable to keep the hotel quality standards and maintaining high visibility to assist the guests and ensure a pleasurable and satisfactory experience.

Job Qualifications:

•     Graduate of BS Tourism or related course
•        1-2 years of experience with the same or related position.
•        Handles hotel rooms and commercial with more than 50 rooms
•        Should have extensive knowledge in front office, housekeeping and reservations operations.
•        Mixed use operation.
•        Must be willing to work in Poblacion, Makati City

JTC Group of Companies

Job Description

• Oversee the Store Operations

• Ensure that the assigned store is profitable

• Opening and closing the restaurant.

• Conducting payroll activities in an accurate, timely manner.

• Ensuring that the restaurant adheres to pertinent health and safety

• Monitor and manage guest complaints, ensure satisfaction and administer efficient follow up for same to receive feedback

• Manage workload and ensure effective working of restaurant activities and maintain maintain excellent standards to meet operational expectations.

• Develop special, promotional and merchandising plans, advertising materials and ensure adherence to local and company standards.

• Assist employee teams to provide excellent customer service.

• Coordinate with team to meet sales target, ensure customer satisfaction and follow company procedures to increase productivity.

• Maintain and ensure compliance to established food quality and standards

• Willing to be assigned at SM Pampanga

  
  
  REQUIREMENTS/QUALIFICATIONS:

• Bachelor's Degree preferably in Food or Business Related course.

• Excellent written, verbal, and interpersonal skills.

• Proficiency in MS Office

• With at least 2-3 years experience as a Manager in the food Industry

Resorts World at Sentosa Pte Ltd

Job Description

Responsibilities

• Supervise and manage day-to-day operations of Membership & Guest Services (MGS), including attending to general enquiries and guest feedback, processing of membership related transactions and services.
• Work closely with front-of-house functions including gaming operations to ensure that location-based membership services and high limit gaming area zone entries are operated efficiently.
• Supervise and review daily shift opening/closing processes and documents, and ensure completeness, validity and accuracy of records.
• Partner with casino marketing teams to promote membership programs and benefits, floor promotions and campaigns, and members’ events.
• Support management in the implementation and execution of training programs for MGS team members.
• Maintaining confidentiality and data accuracy, and ensure compliance with regulatory requirements, company policies, standard operating procedures, internal controls and service standards.
• Work with the audit team to conduct periodic audits, ensuring all compliance protocols are meticulously followed.
• Work closely with Compliance team to regularly update and maintain the applicable policies, Internal Control Code Guiding Principles, and Standard Operating Procedures to reflect the current compliance requirements.
• Ensure that all systems design, and operational logic strictly adheres to compliance requirements.
• Conduct compliance refresher briefing and training sessions to ensure all team members are up to date with the latest regulations/directions/notices issued by the Authorities.

Requirements

• Diploma/Degree in Business or equivalent with proficiency in Microsoft Office applications.
• Strong communication and customer service skills with relevant experience from the hospitality or service industry.
• Excellent interpersonal skills, a positive attitude, and able to work independently and collaboratively in a team-oriented environment.
• In-depth understanding of business requirements and regulatory aspects related to compliance protocols.
• Experience in mentoring teams to meet compliance standards in operations.
• Must be able to work rotating shifts, including weekends and public holidays

Accor Asia Corporate Offices

Job Description

THE OUTPOST HOTEL SENTOSA

Job Description

Responsibilities:

• Direct and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments
• Responsible for the proper, efficient and profitable functioning of the hotel
• Ensure guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy
• Assist in checking in/out of guests. Assist to inspect rooms assigned to VIPs before their arrival. Meet and escort them to their rooms
• Check logbook for messages and follow-up actions upon commencement of shift. Check housekeeping discrepancy report; report any variance and take corrective actions
• Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue

Requirements:

• Diploma in any field, preferrably in Hospitality
• At least 4 years of experience in a similar capacity in hospitality industry
• Team player with positive attitude, enthusiasm and initiative
• Knowledge in Opera System
• Ability to lead team and drive results

HIEFF SERVICES PTE. LTD.

Job Description

· Monthly Salary Basic salary with OT pays.

· Performance Attendance Allowance provided

· Housing allowance provided

· Meals provided.

· $7.00 for each extra room performed on normal workday (after set target is achieved), off day and Public Holiday.

· Four off day per month.

· Total: S$2000 to S$5000/mth

Job Description (Housekeeper):

RESPONSIBILITY

Employees are required to go on-job training according to company business activities; Employees are not allowed to choose job scope. Employees must have initiative and be able to work independently in the shortest possible time.

SCOPE OF WORK

Scope of employee includes but not limited to Indoor cleaning, outdoor cleaning and housekeeping related work as follows:

· Ensures trolley is fully stocked with clean linen and supplies.

· Cleans all rooms as assigned by senior housekeeper, which includes occupied, vacant ready, vacant dirty or vacant maintenance rooms.

· Ensures correct use of tools and equipment.

· Turns in all lost and found items to housekeeping office immediately.

· Carries out thorough cleaning or project works when assigned.

· Reports all missing, damage or defects in guest rooms.

· Ensure all entries made in Room attendant’s report are accurate.

· Reports all room status discrepancies to housekeeping office.

· Ensures all equipment and supplies are cleaned and stored properly at the end of every shift.

· Responsible for cleanliness of guest corridor, lift landing and pantries.

· Responsible for all keys issued by senior housekeepers and then return in good condition at end of each shift.

· Reports any suspicious characters on guest floors.

· Runs errands on guest requests.

· Notifies guest laundry parcel for collection.

· Performs turn down service.

· Any other duties as may be assigned from time to time.

· Duties

You are required to clean a minimum number of 18 rooms within your shift in a Working Day (called “Room Credit”).

· Assignment

Must accept any locations which Carexus assigned to me.

· Appearance and Cleanliness

Must always maintain a clean-cut during employment (Male short hair with no beard)

On the Job Training (OJT)

That will be a 5-day training conducted by senior housekeeper.

ANYTIME SING PTE. LTD.

Job Description

Job Title: Chef / Cook

Location: Town

Salary: $4000 - $4500 per month

Job Type: Full-time

About Us: Newly Opened Restaurant in Town

Job Summary: We are seeking a creative and experienced Chef to join our team. The ideal candidate will have a passion for culinary arts, with the ability to create innovative and delicious food. The Kitchen Chef will be responsible for overseeing the Kitchen operations, ensuring high-quality food, and maintaining a clean and organized kitchen space.

Key Responsibilities:

• Develop and create unique recipes and snacks.
• Manage kitchen inventory and order supplies as needed.
• Supervise serving staff.
• Ensure compliance with health and safety regulations.
• Maintain a clean and organized kitchen area.
• Collaborate with the operation team to create food and drink pairings.

Qualifications:

• Proven experience as a Kitchen Chef or similar role.
• Strong knowledge of culinary techniques.
• Excellent leadership and communication skills.
• Ability to work in a fast-paced environment.
• Creative and innovative mindset.
• Knowledge of food, health and safety regulations.
• Ability to manage inventory and control costs.

Benefits:

• Competitive salary ($4000 - $4500 per month).
• Health insurance.
• Paid time off.
• Opportunities for professional development.
• Employee discounts.

How to Apply: Please submit your resume and a cover letter detailing your experience and why you would be a great fit for our team to lexgin23@gmail.com

Marriott International

Job Description

BHIRAJ BURI GROUP

Job Description

At BHIRAJ BURI GROUP, we are a group of company that committed to help people fulfil they Work I Live I Play through a various of products & offering. Founded in 1960, we have grown from property development & management to people experiences management through work, live, play concept. Our team is passionate about delivery exceptional experiences to customers, and we are dedicated to creating an environment where our employees can thrive and grow. 

Job description

• Manage and control cost and build profit to achieve by company targets
• Contribute and monitor sales to reach the target
• Manage sales and customer service
• Handle dissatisfied internal and external customers
• Manage and supervise the whole service and kitchen team.
• To run daily operation and solving problem on the customer complain
• To develop and engage team both head of team and team member
• Work Closely with Service and kitchen team to ensure smooth daily operations

Qualification

• Bachelor’s degree in Business Administration, Restaurant Management, or a related field (preferred).
• At least 3-5 years of experience in a similar role, such as Assistant Restaurant Manager or Manager in the hospitality sector.
• Strong ability to manage team, resources, and budget.
• Excellent communication skills.
• Ability to build and maintain positive customer relationships.
• Understanding of marketing strategies and sales techniques.
• Ability to make decisions and adapt to changing situations.
• Knowledge of menu management and quality control.
   

Big C Supercenter Public Company Limited

Job Description

Job Responsibilities:

1. Lead and manage day-to-day hotel operations across all branches to ensure consistent service quality and operational efficiency.

2. Supervise and support hotel managers to meet performance targets, guest satisfaction, and compliance standards.

3. Develop and manage operating budgets, monitor cost control, and ensure profitability across all properties.

4. Analyze operational performance and prepare regular reports with insights and recommendations for improvement.

5. Implement and maintain brand standards, service guidelines, and operational procedures throughout the chain.

6. Collaborate closely with cross-functional departments such as Marketing, Finance, and Human Resources to ensure aligned execution.

7. Conduct regular site visits to hotel branches to assess operations and provide coaching or corrective actions when needed.

8. Monitor industry trends and competitor activities to identify opportunities for operational enhancements or strategic initiatives.

9. Promote a positive organizational culture and foster the professional development of hotel teams.

Qualifications:

1. Thai national with a Bachelor's or Master's degree in Business Administration, Hotel Management, or a related field.

2. Minimum of 7–10 years’ experience in hotel operations, preferably within the budget or economy hotel segment.

3. Proven experience managing multi-site hotel operations and leading large teams.

4. Strong leadership, problem-solving, and strategic planning skills.

5. Deep understanding of both front-of-house and back-of-house hotel functions.

6. Excellent interpersonal and communication skills, with the ability to motivate and inspire teams.

7. Proficient in operational tools and systems (e.g., Property Management Systems, Excel, Power BI, etc.).

8. Good command of English (both written and spoken).

Radiant1 Services Co., Ltd.

Job Description

About the Role:

We are looking for a dynamic and results-driven Revenue Manager to play a key role in maximizing profitability for our hospitality clients. In this role, you will leverage data analytics to forecast demand, optimize pricing strategies and implement revenue management initiatives. You will collaborate closely with sales, marketing, finance and operations teams to align revenue goals with overall business objectives. Additionally, you will monitor performance metrics, analyze market trends, and provide strategic recommendations to improve revenue outcomes.

Key Responsibilities:

Revenue Management & Strategy Execution

●       Implement and contribute to the execution of revenue management strategies

●       Provide expert guidance to general managers, property leadership teams and market sales leaders

●       Support the development of long-term strategic action plans (6-month, 12-month and 2-year) to maximize revenue across multiple properties

●       Ensure alignment of sales strategies with brand initiatives and adapt them to fluctuating market conditions

●       Conduct ongoing market and competitor analysis to refine pricing strategies and increase market share

●       Manage inventory to optimize cluster-wide room revenue and pricing recommendations

●       Oversee distribution channels to ensure accurate hotel positioning and pricing competitiveness

●       Initiate and evaluate revenue tests to improve pricing effectiveness

Data Analysis & Reporting

●       Break down complex data into actionable insights to enhance revenue performance

●       Generate and deliver timely reports, presentations and strategic updates

●       Continuously analyze transient booking patterns and market trends

●       Maintain accurate reservation system data and ensure system optimization

●       Provide recommendations for improving revenue management processes based on data-driven insights

●       Act as a key liaison between revenue management, sales and hotel operations teams

●       Communicate brand initiatives, demand forecasts and market analysis to relevant stakeholders

●       Work closely with group sales teams to coordinate pricing and inventory strategies

●       Ensure all revenue strategies align with business goals and client needs

Who Should Apply:

●       Qualifications & Experience:

○       Bachelor’s degree in Business Administration, Economics, Finance, Hospitality Management or a related field

○       Have a deep understanding of the hospitality industry, a proven experience and track record of optimizing revenue and profitability

○       Ability to collaborate effectively with cross-functional teams

○       Strong understanding of SaaS software development lifecycle, methodologies and best practices

○       Experience with hotel operations, property management systems (PMS) and other hospitality technology solutions is a plus

●       Skills & Competencies::

○       Strong analytical skills with expertise in data collection, market trend evaluation and pricing optimization

○       Exceptional communication, negotiation and stakeholder management skills

○       Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and requirements

Accor Asia Corporate Offices

Job Description

D'S DEN PTE. LTD.

Job Description

Job Summary

Seeking an experienced and charismatic Bar Manager to oversee the daily operations. The successful candidate will be responsible for driving sales growth, delivering exceptional customer experiences, and leading a high-performing team of staffs and performers.

Key Responsibilities

1. *Sales and Revenue Growth*: Develop and implement strategies to increase sales, improve profitability, and drive revenue growth.

2. *Team Management*: Lead, motivate, and develop a team of bartenders, servers, and support staff to ensure exceptional customer service and efficient operations.

3. *Customer Experience*: Ensure that customers have an outstanding experience, resolve complaints promptly, and implement measures to improve customer satisfaction.

4. *Operations Management*: Oversee the daily operations of the bar, including inventory management, staff scheduling, and maintenance of equipment and facilities.

5. *Marketing and Promotions*: Collaborate with the marketing team to develop and implement promotional campaigns, events, and social media strategies to attract new customers and retain existing ones.

6. *Financial Management*: Manage budgets, monitor expenses, and optimize profitability to achieve financial goals.

7. *Compliance and Risk Management*: Ensure compliance with all relevant laws, regulations, and company policies, and minimize risk to the business.

Requirements

1. *Experience*: Past F&B experience in the similar industry

2. *Education*: Diploma or Bachelor's degree in Hospitality, Business, or a related field.

3. *Skills*:

- Excellent leadership, communication, and interpersonal skills

- Strong analytical and problem-solving skills.

- Ability to work in a fast-paced environment and adapt to changing circumstances.

Good Job Creations (Singapore) Pte Ltd

Job Description

[Job ID: 947513]

Responsibilities:

• Provide warm and professional customer service to the guests.
• Assist in basic food preparation and support the kitchen team as needed.
• Ensure the cleanliness and orderliness of the dining and kitchen areas.
• Support restaurant management in daily operations, including coordinating with team members for smooth service.

• Non-experience candidates are welcome to apply.
• Proficiency in English & Japanese language to liaise with internal and external Japanese speaking clients (preferably JLPT N1)
• Have good communication skills and a hospitality mind
• Working experience in F&B is an added advantage.

Leading Nation HK Limited

Job Description

About Us

A cutting-edge hospitality group crafting unique and consistent guest experiences. With headquarters based in Hong Kong, Leading Nation operates multiple brands, restaurants, private clubs, and bars across several key cities in Asia.

We manage a diverse portfolio of award-winning concepts, including The Diplomat, recognized among the Top 50 Best Bars, Cristal Room by Anne-Sophie Pic, overseen by the world's most decorated female chef boasting 10 Michelin Stars, and cult sensation WAGYUMAFIA. Driving our growth are multi-location brands like Mortys (American Deli), Mashi no Mashi (Wagyu Ramen), and Elephant Grounds (Lifestyle Specialty Coffee).

Our latest venture, Forty-Five atop Landmark, located in the centre of the city, stands as a testament to our commitment to innovation. This multi-concept venue spanning three floors and 20,000 square feet heralds a new chapter in Hong Kong’s vibrant arts and culinary scene, offering five stunning experiential concepts where art seamlessly merges with gastronomy.

We specialize in creating, identifying, and managing original F&B concepts across Asia. With a focus on collaboration with talented F&B professionals and landowners, we ensure that our concepts stand the test of time by maintaining relevance within the community. With recent expansions with the opening of Singapore Mashi No Mashi, we continue to shape the future of guest experiences across the continent.

Company Website: www.leadingnation.com /

Due to the ongoing growth of our business, we are now seeking for energetic, hardworking, friendly and professional people to become members of our team!

Key Responsibilities:

• Being In-charge and responsible for daily operations of the restaurant
• Deliver quality beverages and maintain the highest food products, merchandise and bar display consistently to our customers
• Understand and present the characteristics of different coffee beans, coffee equipment and brewing knowledge

Qualifications:

• Minimum 3-5 years relevant experience for preferably gained in coffee related industry
• Service oriented, self-motived and a good team player, have strong sense of responsibility 
• Good interpersonal and communication skills
• Immediate available is highly preferred

Benefits:

• 8 rest days per month (after probation)
• Annual leave & Statutory holidays
• Marriage leaves, Maternity leave, Paternity leave, Compassionate leave, etc
• Medical allowance
• Staff discount
• Performance-based Salary Review
• Friendly working environment
• On the job training
• Excellent Career Exposure

Interested parties please send your full resume including PRESENT & EXPECTED salary and DATE of availability to the "HR & Admin. Dept." by clicking Apply Now below.

The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group / Company.

Silka Cheras Kuala Lumpur

Job Description

Awfully Chocolate Pte Ltd

Job Description

We are looking for a Restaurant Manager to lead and organise the daily operations of our restaurants and motivate our team to provide positive vibes and excellent customer service.

Job Descriptions:

• Over-all in charge in overseeing the operations of our restaurants
• Responsible for the overall performance and sales of the our restaurant and ensures that sales targets are met.
• Responsible for the financial performance of the restaurant in accordance with budget guidelines.
• Plan, organize and allocate the team for the setup and execution of functions and events.
• Ensure regular briefing are planned and executed to enforce good communication within the team.
• Set and maintain service standards across our restuarants
• Recruit, hire , train and supervise staff across our cafe outlets including coordination work and staff schedules
• Nurture friendly relationship with customers to increase loyalty at our restaurants

Job Requirements:

• Good organisational skills
• Highly sales driven
• Able to handle multiple roles
• Excellent management and leadership skills
• Must be highly motivated
• at least 3 years or more working experience in the F&B and with background in managing Restaurant Operations

Wyndham Garden i-City

Job Description

Duties and Responsibilities

·         Report directly to the Front Office Manager and concurrently responsible to the General Manager on all matters of importance affecting guest services and general hotel operations.

·         Has a very close working relationship with Front Office Manager.

·         Co-ordinate and co-operate with all other departments as and when required and has a good working relationship with all Heads of Department and the Sales and Marketing team.

·         Has a strong relationship and interaction with all hotel guests, visitors and members of the local community.

·         Handle all levels of associates professionally.

·         The Duty Manager should present himself/herself as a senior representative of managers in the handling of all guest requests and complaints concerning services affecting the hotel operations.

·         Assist, help and supervise the Reception, Reservation and call centre

·         Ensure there is a healthy and strong communication link between the various Front Office divisions and other departments.

·         Is responsible for ensuring all guests are offered a faultless and speedy check-in, with the emphasis being that all guests are pre-registered and checked-in, in their respective rooms.

·         Should assist and help when groups, incentive bookings, VIPs special guests or banquet guests arrive.  Must ensure all facilities are ready to check on details of the arrangements and liaise with Front Office Manager or Director of Sales to meet guests if necessary.

·         Should assist in checking VIP, regular guest and CIP (Commercially Important People) details, the accuracy of guest billings, credit policies and other visitation details.

·         VIP, Regular guest & CIP :

- Ensures all arrangements are in order prior to their arrival.

-  Welcomes and bring them to their rooms as per the specified policy

-  Ensures that all checkout arrangements are handled smoothly and gives personal attention upon departure.

·         Should aim to check and assist the Front Office Assistant and housekeeping Supervisors in spot-checking a few rooms at random and all suites or speciality rooms that are to be occupied on the day.

·         Is responsible for maintaining a high quality standard of service offered and other guest service areas in the lobby.  Should assist in these areas whenever necessary.

·         Is well versed on the functions for the day and VIP movements, if any. Coordinates with Security and Concierge on manning deployment and special instructions i.e. lift movement, red carpet set up and etc.

·         Reports directly to the  Front Office Manager and concurrently to the General Manager regarding important information, problems, complaints and the relevant actions taken, on and on-going basis throughout the day.

·         Is responsive and receptive to guest complaints, should analyse; and within the limitation set; make correct and quick decisions to ensure total guest satisfaction, whilst also protecting the hotel’s property and revenues.

·         Ensures briefings and shift handovers are carried out in a professional and regular manner.

·         Schedules and regularly conducts routine inspections of all areas directly pertaining to hotel operations, closely scrutinising to ensure all minimum standards are met and exceeded.

Marriott International

Job Description

Luxury Villa Samui

Job Description

The Yamu Co. Ltd.

Job Description

CELES SAMUI

Job Description

Santiburi Co., Ltd.

Job Description

COCOON (KUCHING) SDN.BHD

Job Description

• Manage the front desk and guest services team, ensuring high levels of customer service and guest satisfaction

• Resolve guest inquiries and complaints in a timely and professional manner

• Oversee the check-in and check-out process, ensuring a smooth and efficient flow

• Monitor and maintain the hotel's occupancy levels, room availability, and pricing

• Collaborate with other departments to ensure the coordination of guest services

• Assist in the development and implementation of hotel policies and procedures

• Provide leadership and mentorship to the front office team

• Manage duty rosters and staffing schedules

• Perform other duties as assigned by the management team

Marina Bay Sands Pte Ltd

Job Description

Job Responsibilities



Attractions Events Programming

• Develop and execute engaging, guest-centric events programming across all attractions, including seasonal and thematic experiences.
• Conceptualize and lead large-scale, attraction-wide festivals such as National Day, Formula 1, and New Year's Eve Countdown, managing end-to-end planning and partner coordination.
• Research, identify, and implement innovative commercial opportunities and upgrades to enhance guest experience and drive revenue growth.
• Collaborate with internal teams (marketing, operations, guest experience) and external partners to ensure seamless program delivery and alignment with brand standards.
• Create and manage detailed project plans, timelines, and budgets for all programs and events.
• Monitor and evaluate program performance using guest feedback, attendance data, and commercial outcomes to inform future initiatives.
• Support the enhancement of key attraction areas, such as the SkyPark Observation Deck, to elevate the overall guest experience.
• Work closely with the Attractions leadership team on business planning, strategic development, and implementation of new initiatives and partnerships.
• Collaborate cross-departmentally to package and promote new offerings and strategic opportunities across the attraction portfolio.
• Stay informed on industry trends and competitor activities to maintain innovation and a competitive edge.

Attractions Business Analyst

• Keep detailed and accurate records of revenue, visitation, service standards, and guest feedback.
• Analyze trends and market conditions within the attractions industry to identify opportunities and
• threats.
• Recommend price classes for exhibitions, programs, and attraction products based on market research
• and analysis.
• Collaborate with stakeholders to collect and document detailed business requirements.
• Ensure requirements align with business objectives and customer needs.
• Perform detailed data analysis to uncover insights and trends.
• Utilize data to identify opportunities for operational efficiency and optimization.
• Prepare exhibition reports and presentations for management and stakeholders.
• Communicate findings and recommendations clearly and effectively.
• Work closely with cross-functional teams to implement campaigns and promotions
• Facilitate effective communication and collaboration among team members.
• Track and evaluate the performance of implemented campaigns and promotions.
• Use key performance indicators (KPIs) to measure success and identify areas for improvement.

.Job Requirements

Education & Certification

• Diploma or Bachelor's degree in Hospitality Management, Event Planning, Business Administration, or a related field.

Experience

• 5 or more years of proven experience in conceptualizing and executing guest-centric programming and large-scale events.

Other Prerequisites

• Strong project management skills, including the ability to create and manage detailed project plans,
• timelines, and budgets.
• Excellent communication and interpersonal skills for effective collaboration with internal teams and
• external partners.
• Creative thinking and problem-solving abilities to identify and implement innovative commercial
• opportunities.
• Knowledge of industry trends and competitor activities to maintain a competitive edge.
• Preferred Skills
• Experience in managing large-scale festivals and events.
• Familiarity with guest experience enhancement strategies.
• Ability to analyze guest feedback and attendance data to inform future initiatives.
• Proficiency in using project management software and tools.
• Strong organizational skills and attention to detail.
• Flexibility and adaptability to handle various tasks and responsibilities.
• Ability to work independently and as part of a team in a fast-paced environment.
• Availability to work in the evenings and on weekends as necessary.
• Ability to perform additional duties as directed.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Four Seasons Hotel Singapore

Job Description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

As the world’s leading operator of luxury hotels, Four Seasons Hotels and Resorts currently manages 133 properties in 47 countries. Open since 1994, Four Seasons Hotel Singapore provides a preferred address for business and leisure travellers, and the highly personalised, anticipatory service that Four Seasons guests expect and value around the world. Recent awards and honours include Top 10 ‘Singapore’s Best Hotels’ and Top 5 ‘Singapore’s Best Hotel Spas’ in Travel + Leisure’s Luxury Awards Asia Pacific. For more information on Four Seasons Hotel Singapore, visit press.fourseasons.com/singapore

We are looking for an exceptional Assistant Manager, Concierge to join our leadership team — someone who brings not only operational skill, but also emotional intelligence, curiosity, and a drive to elevate every guest's journey.

About the role

Assistant Manager, Concierge

As Assistant Manager, Concierge, you are both a service ambassador and a trusted leader.
You will guide a high-performing team, manage daily operations, and ensure that each guest interaction is not only seamless — but personal, thoughtful, and unforgettable. Whether you’re resolving a complex request, crafting a bespoke itinerary, or stepping in to lead in the Chef Concierge’s absence, your presence will help define the guest experience.

What you will do

• Deliver prompt, personalized responses to guest inquiries, tailoring thoughtful recommendations that exceed expectations

• Handle guest concerns and special requests with confidence, discretion, and care

• Serve as a knowledgeable, approachable resource for hotel information, reservations, and local area insights

• Accurately manage the processing of packages, messages, and mail to and from guests

• Keep Concierge materials, digital tools, and vendor information up to date and professionally presented

• Cultivate close relationships with local partners to gain exclusive access to restaurants, shows, attractions, and experiences

• Assist with the storage and retrieval of luggage and packages to ensure a seamless arrival/departure experience

• Use internal systems to record preferences, track special arrangements, and ensure accurate billing

• Support the Chef Concierge in administrative duties such as managing e-attendance, overtime reporting, and part-time staffing needs

• Lead daily Concierge and Bell Desk operations in the absence of the Chef Concierge, ensuring smooth performance and service consistency

• Actively manage lobby flow during busy periods, ensuring guests are attended to quickly and graciously

• Participate in daily operations meetings and work closely with Guest Services and Front Office leadership to deliver a unified and elevated arrival experience

What you bring

• A certified member of Les Clefs d'Or (Golden Keys) with prior leadership experience in Concierge, preferably in a luxury brand

• Leader with the ability to mentor and inspire others through service excellence and emotional intelligence

• Deep understanding of the guest journey and a commitment to crafting meaningful touchpoints at every stage

• Strong local knowledge and a passion for uncovering and sharing exceptional guest experiences

• Excellent interpersonal and organisational skills, with a high level of accuracy and efficiency

• Comfortable using hotel software and guest experience platforms

• Kindly note that due to work visa restrictions, this position is open to Singaporeans only

What we offer 

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities

• Unique strong culture

• Best-in-industry training

• Complimentary stays at Four Seasons properties (based on availability), with discounted meals

• Paid holidays/vacation

• Dental and medical/life insurance

• Employee service awards/Birthday Gift

• Annual employee party/social and sporting events

• Complimentary meals in dedicated employee restaurant

Schedule & Hours

This position requires one with flexibility in scheduling and the ability to work on a rotating shift basis, including weekends, and holidays.

TANACHIRA RETAIL CORPORATION PCL.

Job Description

• Establish and maintain local policies as they relate to the receipt, issuance and general controls of food and beverage.
• Ensure F&B inventory movements are accounted for, in compliance with the Company’s policy and are properly supported with appropriate documentation.
• Maintain accuracy of POS System data.
• Maintain menu costing on all food and beverage items and make Management aware of any pricing problems.
• Verify, extend and tabulate the above inventories and prepare the monthly and quarterly inventory adjustments journal entry.
• Assisting F&B department on menu engineering, menu costing, sale price setting, before the launch of menu.
• Prepare monthly Food & Beverage costs with emphasis and detailed analysis by outlet on exceptional variances including sales ratios, slow moving items, breakages & loss, etc., and provide recommendations to improve F&B profit margin.
• Review P&L report for specific or special occasion on potential food cost, beverage cost, and other related expenses and communicate with relevant chefs or departments accordingly.
• Gathers and manipulates business data from a variety of sources and provides recommendations to Management for decision-making purposes in a timely and accurate manner.
• Perform any additional duties as assigned by the Finance Controller from time to time.
• Constantly monitor all food and beverage controls to ensure compliance with the restaurant and cafe.
• Assist in the food and beverage inventories count and extension.
• Coordinate, attend and monitor all food and beverage, general and other physical inventories (including Operating Equipment) to ensure accuracy and ensure significant variances are investigated and explained.
• Cost all food and beverage items and where practical, input these costs into the point of sales system, and generate and analyze monthly potential food and beverage cost of sales.
• Establish and maintain a database for food and beverage inventory stock including up - to - date pricing.
  
  Qualifications:
• Bachelor’s degree or higher in accounting or related field.
• Experience in Food and Beverage costing and Inventory management.
• Good command of written and spoken English.
• Good knowledge of Microsoft Office, Excel.
• Knowledge of SAP is preferred.
• Minimum 5 years of overall combined accounting and finance experience. 

Marriott International

Job Description

Momentus Hotel Alexandra

Job Description

Job Description

• Manages room assignments and inventory to optimize occupancy.
• Coordinate with housekeeping and maintenance to ensure room readiness.
• Handle group reservations, ensuring accuracy in room blocks and special requests.
• Is the main point of contact for group bookings, from pre arrival to post departure.
• Work with Sales & Reservations to align group requirements executed diligently.
• Assign & prepare preferred rooms with welcome card & amenities for corporate bookings
• Handles all email communications to Front Office & follow up.
• Support Call Centre as and when necessary.
• Manage par-level for guest and operation supplies.

Job Requirements

• Is a self-starter and can work independently.
• Experience in hotel operations, especially Rooms and Reservations.
• Strong knowledge of property management systems (PMS)
• Excellent communication and organizational skills.

Studio M Hotel Singapore

Job Description

Job Description

• Maintain knowledge of credit policies and procedures and liaise closely with Finance Department to ensure that credit procedures are properly carried out

• Works with Financial Controller in the preparation and management of the Department’s budget.

• Monitor front office personnel to ensure guests receive prompt, cordial attention and personal recognition

• Monitor Front Office, and to ensure diamond members and repeat guests and other VIPs receive special attention and recognition

• Maintain inter-departmental relationships to ensure seamless customer service

• Conduct comprehensive monthly departmental meetings to include a review of procedures and events which warrants special handling and detailed information

• Communicate to the General Manager of his/her delegate all information likely to be of interest to them such as the expected arrival and departure of VIPs and all other pertinent information

• Compile statistics for front office and provide reports relating to that area

• Prepares efficient work schedule for Front Office Staff, arranging holidays and vacation, taking into consideration project occupancy and forecasts and any large group movements, especially those with early or late arrivals or departures

• Works with Human Resources on manpower planning and management needs

• At all times well groomed, have a pleasant disposition, greet guests with the most hospitable attitude upon arrival at the hotel, and willing to offer assistance at all times

• Maintain the entrance and main door area clean and tidy, free of obstacles and ensue that traffic through the driveway is controlled

• Provide current knowledge of the services and facilities offered by the Hotel, in order to provide reliable information to guests

• Knowledgeable of the events of the day and of daily Hotel activities

• Knowledgeable of VIP guests and whenever possible addresses such guests by name

• Promote teamwork and quality service through daily communication and coordination and drive employee engagement.

• Develop programs that drive improvements in employee engagement and are aligned to our Service Culture

• Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance.

• Oversee any salary, disciplinary or staffing/human resources related actions in accordance with company rules and policies.

• Lead a team to respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction and problem resolution.

• Assume overall responsibility for maintaining standards to ensure furnishings facilities and equipment are clean, in good repair and well maintained

• Know system recovery procedures

• Maintain appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of departmental employees

• To carry out any other duties and responsibilities as assigned.

Four Points by Sheraton Bali Seminyak

Job Description

Infinix Hospitality Management Pte. Ltd.

Job Description

Responsibilities:

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements:

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 1 year’s experience in similar role in hotel sector

Infinix Hospitality Management Pte. Ltd.

Job Description

Job Description & Requirements

Responsibilities:

1. To Oversee daily operation and activity for Hotel department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements:

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

Gaia Group Management Limited

Job Description

Duties

• Assist in supervising the daily operation of the Kitchen

• Support menu planning and design in quarterly basis

• Ensure a high quality of food is provided at all times

• Maintain and implement hygiene standards

• Controls production according to projected covers and food cost

Requirements

• Minimum 7 years of working experience in capacity of Head Chef in Thai restaurant

• Knowledge in Asian culinary techniques is an advantage

• Primary or Secondary School graduated is welcome

• Must be a friendly, helpful and trustworthy leader

• Enjoys planning, organizing and problem solving

• Committed to serving food of the highest quality

• Communicates with fluency in Thai is an advantage

The personal data provided in your application will be used for recruitment purpose only and will be treated in accordance to the Personal Data (Privacy) Ordinance.

Rosewood Hotels (Hong Kong) Limited

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manage all aspects of guest relations, ensuring tailored service and addressing individual needs and preferences

• Recruit, train, and mentor staff while fostering a culture of excellence and maintaining high performance standards

• Work with various departments to ensure seamless service delivery and promote hotel amenities effectively

• Assist in budget development, analyze financial reports, and monitor expenses related to guest services and amenities

• Design engaging programs, handle complaints professionally, and oversee the guest journey from pre-arrival to post-departure

• Ensure all associates are informed of new policies, maintain brand integrity, and always represent the hotel professionally

REQUIREMENTS:

Degree or Higher Diploma in Hospitality or Tourism management is an advantage

• Minimum 5-6 years’ relevant experience in a sizeable luxury hotel, with at least 2 years in a similar capacity

• Solid knowledge on the courteous manner of handling guest’s inquiries and complaints

• Proficiency in English, Putonghua and Cantonese

• Proven managerial abilities in people management, strategic planning and decision making

• High standards of professional manner with exceptional communication, presentation, interpersonal and problem-solving skills

• Possess a thorough knowledge of the Front Office systems, such as Opera, Unifocus, Alice and Vingcard

Renaissance Kuala Lumpur Hotel & Convention Centre

Job Description

Sheraton Bali Kuta Resort

Job Description

Sheraton Bali Kuta Resort

Job Description

Private Advertiser

Job Description

About the role

As the HR and Admin Manager for Hotels at Cebu Landmasters, Inc.', you will play a pivotal role in supporting the overall strategic objectives of the company's hotel operations. This full-time position is based in Cebu City Cebu and will involve managing all aspects of human resources and administration for the company's growing portfolio of hotel properties.

What you'll be doing

What we're looking for

What we offer

At Cebu Landmasters, Inc.', we are committed to providing our employees with a rewarding and fulfilling career. In addition to a competitive salary, we offer a comprehensive benefits package, including healthcare coverage, retirement plans, and opportunities for professional development. Our collaborative and supportive work environment encourages employees to thrive and grow within the organisation.

About us

Cebu Landmasters, Inc.' is a leading real estate developer in the Philippines, specialising in the development of residential, commercial, and hotel properties. With a focus on innovation and sustainability, we strive to create exceptional living and working spaces that enhance the quality of life for our customers. Our commitment to excellence and customer satisfaction has made us a trusted name in the industry.

Apply now for this exciting opportunity to be a part of our dynamic team!

PARKROYAL COLLECTION Marina Bay, Singapore

Job Description

Seeking a passionate and experienced Assistant Restaurant Manager to join our dynamic team. You will be responsible for supporting the Restaurant Manager in overseeing daily operations, ensuring top-notch guest experiences, and leading a team to maintain our high service standards.

• Assist in managing day-to-day restaurant operations, ensuring smooth service flow and high guest satisfaction.
• Supervise, train, and motivate team members to provide exceptional hospitality.
• Oversee reservations, seating arrangements, and service efficiency.
• Monitor inventory, food quality, and adherence to hygiene and safety regulations.
• Handle guest feedback and resolve issues promptly and professionally.
• Support marketing initiatives and promotions to enhance brand visibility and sales.
• Ensure adherence to company policies and standard operating procedures.

Key Requirements:

• Minimum 5 years of relevant food and beverage service and 3 years of supervisory experience.
• Diploma/Degree in Hospitality Management.
• Good leadership, coaching and managerial skills.
• Excellent interpersonal and people management abilities to develop an effective and motivated team to create memorable experience for all guests with exceptional service.
• Ability to multitask and work in a fast-paced environment.
• Knowledge of food safety standards and restaurant operations.
• Willingness to work on weekends, public holidays, and rotating shifts.

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified.

PARKROYAL COLLECTION Marina Bay, Singapore

Job Description

Reporting to the Director of Sales & Marketing or designate, the Assistant Director of Sales will assist the Director of Sales to increase Corporate/MICE or Leisure client base through consistent solicitations while establishing trust and rapport with clients to generate and boost revenues for the Hotel. The Assistant Director of Sales is responsible to develop and foster business through pro-active direct sales, marketing, telemarketing, sales calls and site inspections of the hotel. This position requires to develop strategic action plans for hotel to drive measurable and incremental sales revenue.

Responsibilities:

• Responsible for designated portfolio for the hotel – industry expert in the portfolio.
• Clear understanding of the hotel’s business strategies then set goals and to determine action plans to meet those goals.
• Update action plans and financial objectives timely.
• Versatile in selling various components for the hotel (F&B / Catering /Weddings).
• Analyses current and potential markets/trends, coordinates all activities to maintain and increase revenue through added business volume and increase guestroom rate.
• Continuously solicits for new business that expands our client base using action plans focused on the market segment identified by the Director of Sales.
• Conducts daily sales calls, site inspections & entertainments to strengthen ties with Corporate/ MICE or Leisure clients.
• Provide after-sales service and in particular to ensure all guests feedbacks are brought to management’s attention and communicate with the respective departments for proper handling. Ensure that all feedbacks are reviewed, investigated and initiate follow-up action.
• Closely following up on all business leads within a 24 hour response time line to clients.
• Works closely with other sales associates and calls in on important customers and establishes multiple levels of contacts within the client’s organisation.
• Familiarize with latest market trends and new business development opportunities and activities.
• Work closely with Revenue Manager to ensure proposed rate negotiations meet the financial needs of the hotels.
• Always provide the highest quality of service to the clients.
• Practises professional account qualification on consistent basis.
• Attends tradeshows, travel functions, major business functions or as required/directed by the Director of Sales/ Director of Sales and Marketing.
• Responsible for an assigned sales target in accordance to market segment.
• Prepares periodic sales reports showing sales volume, potential sales and areas of proposed client base expansion.
• Takes ownership of daily sales activities and maximise the productivity by following a system of weekly and monthly action plans.
• Work closely with assigned buddy during absence & render assistance.
• Manages and develops relationships with key internal and external stakeholders.
• Able to network with clients during hotel events.
• Proficient in Compset hotel champion & market intelligence.
• Develop potential of others through coaching and development opportunities to build organization capability for the future.
• Provide supervision of job functions assigned to junior staff members and check the effectiveness to each staff when completed.
• Other duties assigned by the Director of Sales/ Director of Sales and Marketing when required from time to time.

Requirements

• Minimum 5 years of sales experience in similar capacity or as a Senior Sales Manager with luxury hotel
• Minimum diploma in business administration or hospitality management
• Driven, self-motivated individual with excellent interpersonal, oral and written communication skills
• Good influencing skills and the ability to effectively deal with internal and external customers
• An excellent team player who is able to work under pressure and committed to achieving timelines and revenue targets
• Solid negotiation and presentation skills
• Proficient in MS Office applications and hotel systems e.g. Opera Cloud etc.

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified

PARKROYAL COLLECTION Marina Bay, Singapore

Job Description

Responsibilities:

• Act in command in the absence of Assistant Front Office Manager, supervise sections in Front Office, such as front desk, operator and concierge services. Monitor the junior staff’s conduct and job performance and to ensure that all staff project a positive corporate image to guests.
• Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.
• Assist to inspect rooms assigned to VIPs before their arrival. Meet and escort the VIPs to their rooms and ensure that the complimentary amenities are provided. Ensure that relevant persons and Departments are informed of the VIPs.
• Initiate correspondence regarding enquiries, reservations, and complaints. Check housekeeping discrepancy report; report any variance and take corrective actions.
• Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest’s undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department.
• Be alert and report any faults, defects and unusual activity of the property to relevant departments
• Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.
• Responsible for training of all front desk staff including planning, organising and conducting OJT.
• Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue. Assist to maximise revenue and occupancy from group allotments.
• Directly responsible for the evacuation of staff and guests during a fire or any security threat in co-ordination with the security department.
• Follows up in credit limit report, ensure all guests balance checked daily.
• Counsel, coach and mentor individual associates as required to drive initiative, performance and consistency.
• Ensures that the Hotel’s properties and facilities are protected and are kept in good working condition. Reports any loss or damage to the Hotel’s properties and facilities promptly and appropriately.
• Carries out any other reasonable duties and responsibilities as assigned by superior.

Requirement:

• Minimum 5 years' experience in Front Office supervisory role, thoroughly familiar with front office reception functions
• Prior experience in a 5 star hotel will be of an advantage
• Proficient with Opera system
• Customer service centric with high level of flexibility & adapability
• Able to work under pressure & fast paced environment
• A strong leader & team player

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified.

PARKROYAL COLLECTION Pickering Singapore

Job Description

Managed by the Pan Pacific Hotels Group, PARKROYAL COLLECTION Pickering, Singapore is an iconic hotel landmark with a stunning hotel-in-a-garden concept that incorporates energy-saving features throughout the building.

Our sustainable project design and green efforts have earned it numerous accolades including ‘World’s Leading Green City Hotel, 2022’ title at the prestigious World Travel Awards. The 367-room hotel offers uncomplicated, modern and efficient service and a team of hotel associates who find joy in real connections.

Responsibilities:

• Act in command in the absence of Assistant Front Office Manager, supervise sections in Front Office, such as front desk, operator and concierge services. Monitor the junior staff’s conduct and job performance and to ensure that all staff project a positive corporate image to guests.
• Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.
• Assist to inspect rooms assigned to VIPs before their arrival. Meet and show the VIPs to their rooms and ensure that the complimentary amenities are provided. Ensure that relevant persons and Departments are informed of the VIPs.
• Initiate correspondence regarding enquiries, reservations, and complaints. Check housekeeping discrepancy report; report any variance and take corrective actions.
• Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest’s undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department.
• Be alert and report any faults, defects and unusual activity of the property to relevant departments
• Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.
• Responsible for training of all front desk staff including planning, organising and conducting OJT.
• Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue. Assist to maximise revenue and occupancy from group allotments.
• Directly responsible for the evacuation of staff and guests during a fire or any security threat in co-ordination with the security department.
• Follows up in credit limit report, ensure all guests balance checked daily.
• Counsel, coach and mentor individual associates as required to drive initiative, performance and consistency.
• Ensures that the Hotel’s properties and facilities are protected and are kept in good working condition. Reports any loss or damage to the Hotel’s properties and facilities promptly and appropriately.
• Carries out any other reasonable duties and responsibilities as assigned by superior.

Requirement:

• Minimum 5 years' experience in Front Office supervisory role, thoroughly familiar with front office reception functions
• Prior experience in a 5 star hotel will be of an advantage
• Proficient with Opera system
• Customer service centric with high level of flexibility & adapability
• Able to work under pressure & fast paced environment
• A strong team leader & team player

Pan Pacific Hotels Group is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified.

The Trana Resort

Job Description

Marriott International

Job Description

Marriott International

Job Description

Marriott Hotel Manila

Job Description

Courtyard by Marriott

Job Description