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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Solaire Resort & Casino

Job Description

POSITION SUMMARY

Train, supervise, and work with all cooks and culinary staff in order to prepare, cook and present food according to hotel standard recipes in order to create quality food products. Responsible for multiple culinary workstations, ensuring the efficiency of the line and kitchen operations on a scheduled shift in accordance with specifications, standards, and safety requirements (food safety, occupational safety and fire safety)

DUTIES AND RESPONSIBILITIES

• Work with all cook and culinary staff in order to prepare, cook and present food according to hotel standard recipes in order to create quality food products.

• Actively supports Hygiene and IFSS / ISO22000 and HACCP programs for food safety.

• Train, monitor and supervise employees to ensure quality food products

• Maintain the highest degree of standards set by the Chef de cuisine in the kitchen.

• Reports all important matters to the Chef de Cuisine and helps in the overall control of food cost and budget allotments in the kitchen.

• Comply with Solaire's Integrated Food Safety System, Fire Safety and Occupational Safety requirements. Take necessary steps as needed to ensure safety protocols are followed and implemented while on duty.

Functional Job Responsibilities

Function 1

• Visually inspect, select and use only the freshest fruits, vegetables, meats, fish, fowl and other food products of the highest standard in the preparation of all menu items.

• Read and employ math skills for the following recipes.

• Process requisitions for supplies.

• Report any equipment in need of repair to chef and engineering for service.

• Supervise daily cleaning of walk-in and reach-in boxes for safety reasons.

• Ensure proper receiving, storage (including temperature setting) and rotation of food products so as to comply with health department regulations.

• Producing food according to established Solaire Integrated Food Safety System standards.

• Ensure departmental KPIs are met.

Function 2

• Assign, in detail, specific duties to all employees for efficient operation of the kitchen.

• Maintain vacation schedule for proper staffing.

• Adhere to control procedures for food cost, quality and budget as required.

• Select, train and supervise kitchen staff so that proper coverage is maintained while keeping payroll costs in line.

 Function 3

• In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel

QUALIFICATIONS AND REQUIREMENTS

• At least 5 years of experience as Sous Chef or Junior sous chef.

• Degree in Culinary Arts or equivalent

• Expertise in food product, presentation, quality and preparation along with menu concept and design.

• Willing to work in shifting schedules, overtime, holidays and weekends.

• Trained and Knowledgeable in Food Safety (HACCP / ISO22000)

WINN TECH INC.

Job Description

WARUNG M NASIR F&B PTE. LTD.

Job Description

1. Hospitality Leadership
2. Managing Financial Budgets & Monitoring Costs
3. Maintaining Financial Records & Reports
4. Hiring & Training Staff
5. Rostering Staff
6. Handling Employee Issues & Conflicts
7. Ensuring Customer Satisfaction & Building Customer Relationships
8. Planning Menus, Pricing & Maintaining Food Quality
9. Managing Inventory & Ordering Supplies
10. Maintaining Environmental, Food Safety & Sanitation Practice

The Singapore EDITION

Job Description

A.LOM PTE. LTD.

Job Description

Job Description:

• Assist customers to place order
• Serve food to customers and clean tables after customers have finished their meals
• Comfortable in speaking to customers and explaining menu to customers
• Cook bbq for customers
• Ensure premises is clean and neat at all times
• Receive calls from customers and manage reservation.

Key Qualification:

• Work experience in F&B
• Friendly and passionate
• Oriented toward serving others and helping customers
• Able to work under stress during peak hours
• Preferred: work experience in Korean bbq restaurants

Rosewood Hotels (Hong Kong) Limited

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Assist management in determining quality and quantity of food materials to be purchased and prepared

• Assist the Chef de Cuisine for the daily operation of the assigned kitchen, including preparation and presentation

• Ensure all kitchen areas are maintained in compliance with HACCP and Safety & Environmental regulations

• Assist the implementation of seasonal and special menus, research and develop new ideas and trends

REQUIREMENTS:

• Minimum 4 years’ relevant experience in a sizeable luxury hotel, with at least 2 years in similar capacity

• Strong sense in business acumen and food & beverage market trends with extensive knowledge of menu development

• Excellent food hygiene and kitchen safety knowledge

Luxury Hotels & Resorts (Thailand) Ltd.

Job Description

Private Advertiser

Job Description

A. Ensures Customer Satisfaction

• Executes Quality Service and Cleanliness Standards of the Restaurant

• Ensures an environment of Customer Awareness by supervisors and staff; monitors Customer Feedback; follows up on complaints and takes corrective actions to ensure Customer Satisfaction.

B. Oversees the Implementation of Sales Building Activities of the Restaurant

• Recommends, coordinates, and assists in implementing Sales Building Programs with the Operations/ Concept Manager.

• Conducts analysis and evaluation of current marketing trends and program results.

C. Manages Employee Relations and Productivity

• Assists in selecting new personnel; recommends promotions and oversees the execution of training and development of the personnel in his/her Restaurant.

• Coaches employees to ensure their understanding of Company Quality Service and Cleanliness standards.

• Ensures timely completion of performance appraisals within the restaurant according to guidelines; conducts formal performance appraisals of supervisors and validates the performance of staff members accomplished by the supervisors.

• Maintains positive employee relations by promoting Teamwork and administering fair feedback and communication systems within the restaurant.

D. Manages Financial Resources

• Monitors Sales, Labor Costs, and other controllable costs by identifying deviations from desired/ planned results.

• Manages inventory of all supplies issued to his department.

• Controls restaurant expenses according to plan/ budget; reviews store performance weekly; conducts business reviews periodically and makes recommendations accordingly.

• Develop and execute a corrective action plan on identified cost deviations from any of the above.

E. Performs and Completes Necessary Reports and Administrative Requirements on Time

• Staff Schedules

• Validates Payroll Computation

• Validates Tip Computation

• Operations Sales Report

• Periodic Reports

• Other reports required by his/her superior

F. Assumes Command Responsibility for the Disciplines, Attendance, and Job Performance of all Personnel under Him/Her.

I. Trains New Hires (Supervisors/ Staff)

J. Performs Other Related Duties and Functions Assigned by his/her Superior

Job Specifications:

• Graduate of any four (4) year course

• With at least three (3) years of working experience in the same position preferably in Casual Dining and/or Fine Dining Restaurant

• Knowledgeable in P&L, Store Marketing, and People Management

• Ability to Interview, Hire, and Train staff

• With Excellent Communication Skills

• Can work long hours

• Available to start ASAP

• Amenable to be assigned at SM EAST ORTIGAS

JOIN US!

• Excellent career growth and development opportunities

• Competitive salary and Service Charge

• With Sales Incentives

• 10% discount on all Viva Food Restaurants

Verve Holdings Pte Ltd

Job Description

Location: Clark Quay/ Riverside Point

Outlet: Warehouse / Wings Riverside

5 days a week, 48 hours (exclude break), night shift

$2000 joining bonus

Monthly target incentives scheme

Transport is provided

SINGAPOREAN ONLY

JOB DESCRIPTION

• Support Assistant Restaurant Manager and Restaurant Manager in all areas of floor management

• Support Assistant Restaurant Manager and Restaurant Manager in to forecast staff, equipment and supply requirements for daily operations

• Ensure that revenue targets are planned and achieved at all times

• Ensure sales are maximised at all times with up-selling, cross selling and great customer service

• Supervise and participate in dining area cleaning activities

• Daily operations - opening/ closing of shift, checking system (email, ipad, phone, etc) for reservations, setting up the tables, greeting of guests and up-selling of food & beverages, inventory of floor supplies & equipment

• Be a team player and promote positive team dynamics in bar and restaurant

• Performs other duties and responsibilities as required or requested.

Please send your resume directly to bobbytalib78@gmail.com OR contact 86084212

SL06-48 PTE. LTD.

Job Description

Job Description:

We are seeking a personable and attentive Guest Relations Manager to ensure our club guests receive exceptional service and a memorable experience. You will manage guest communications, resolve issues, and coordinate with various departments to exceed customer expectations.

Key Responsibilities:

• Welcome and engage with guests, ensuring they feel valued and attended to
• Manage guest inquiries, feedback, and complaints professionally and promptly
• Develop and maintain strong relationships with regular and VIP guests
• Coordinate with event, service, and operations teams to deliver seamless guest experiences
• Monitor guest satisfaction and implement improvements as needed
• Train and supervise guest relations staff, promoting excellent service standards
• Handle special requests and manage guest loyalty programs

Requirements:

• Proven experience in guest relations or customer service management, preferably in hospitality or entertainment
• Strong interpersonal and communication skills
• Ability to handle difficult situations calmly and diplomatically
• Excellent organizational and leadership abilities
• Passionate about delivering outstanding customer experiences

LA Bella Lifestyle Properties Inc

Job Description

About the role

As the Hotel General Manager at LA Bella Lifestyle Properties Inc', you will be responsible for overseeing and directing all aspects of the hotel's operations. This is a full-time position based in Tagaytay City, Cavite. In this strategic leadership role, you will ensure the hotel runs efficiently and profitably while delivering an exceptional guest experience.

What you'll be doing

• Develop and implement effective strategies to drive revenue growth, control costs and improve operational efficiency

• Manage and lead a team of department heads and hotel staff to deliver superior customer service

• Oversee all hotel operations including front desk, housekeeping, food and beverage, and maintenance

• Develop and monitor key performance indicators to measure the hotel's success

• Ensure the hotel complies with all relevant laws, regulations and brand standards

• Foster a positive and productive work environment to attract, develop and retain top talent

• Build and maintain strong relationships with customers, suppliers and the local community

What we're looking for

• Minimum 5 years of experience as a Hotel General Manager or in a senior operations role within the hospitality industry

• Proven track record of driving revenue growth, improving operational efficiency and delivering exceptional customer service

• Excellent leadership, communication and interpersonal skills to effectively manage a diverse team

• Strong financial management skills with the ability to develop and monitor budgets

• Thorough understanding of hotel operations, including front office, housekeeping, food and beverage, and maintenance

• Ability to multitask, prioritise and make sound decisions in a fast-paced environment

• Passion for the hospitality industry and a commitment to delivering an exceptional guest experience

What we offer

At LA Bella Lifestyle Properties Inc', we are committed to providing our employees with a supportive and rewarding work environment. We offer competitive compensation, opportunities for career advancement, and a f. We also prioritise the wellbeing of our staff and encourage a healthy work-life balance.

About us

LA Bella Lifestyle Properties Inc' is a dynamic and rapidly growing hospitality company based in Tagaytay City, Cavite. We own and operate a portfolio of luxury hotels and resorts that cater to both leisure and business travellers. Our mission is to deliver exceptional guest experiences and create value for our shareholders. We are proud of our reputation for excellence and are committed to continued growth and innovation within the industry.

Apply now for this exciting opportunity to join our team as the Hotel General Manager at LA Bella Lifestyle Properties Inc'.

SHELTER INDONESIA GROUP

Job Description

Position Summary:

Oversees the daily operations of the hostess team, ensuring a refined, professional, and welcoming guest reception experience. This role manages guest greetings and seating, reservations through 7Rooms, waiting lists, guest feedback, and team development. The Head of Hostess plays a critical role in creating the first impression and maintaining service excellence in line with fine dining standards.

Responsibilities:

• Ensure all guests are greeted warmly, politely, and professionally, reflecting the high standards of fine dining hospitality.

• Manage the reservation system (7Rooms), including table assignments, special requests, and guest preferences.

• Organize hostess team schedules and ensure optimal staffing and punctuality.

• Conduct regular briefings and training on hospitality, grooming, and guest complaint handling.

• Personally handle VIP guests, regulars, and special occasions with thoughtful attention.

• Coordinate closely with the service, kitchen, and reservation teams to ensure smooth guest flow.

• Manage the waiting list efficiently and provide accurate wait time estimates while maintaining excellent communication with waiting guests.

• Ensure the reception area is always clean, organized, and visually aligned with the restaurant’s premium image.

• Support the Guest Relation & Reservation Manager in developing SOPs and compiling weekly or monthly reports as needed.

Private Advertiser

Job Description

Our group of companies in need of:

APARTMENT/HOTEL MANAGER

Qualifications:

• Graduate of business or marketing course

• Experience in the hotel industry is a plus factor

• Knowledgeable in reservations and front office management

• Can start immediately

Main Responsibilities:

• Sales and Marketing.

• Able to create and manage marketing campaigns and other lead generation activities.

• Customer service.

• Respond to guests/residents inquiries and complaints in a timely and professional manner and develop positive relationships with guests/residents

• Monitor rent dues from guests/residents.

• Ensure guests/residents safety and well-being.

• Establish and enforce guest/resident house rules and relevant regulations/policies.

Email your letter of application and resume with picture via click "QUICK APPLY!"

Marriott International

Job Description

Marriott International

Job Description

Holiday Inn Express Singapore Orchard Road

Job Description

Responsible for the overall administration and operation of the Rooms Division (Front Office, Guest Services, Reservations, Telephone Ops, Housekeeping and Security), ensuring maximisation of guest satisfaction and cost containment of expenses. Adhere to governmental regulations concerning hotel emergency procedures, safety, or other compliance requirements, as well as brand standards and local policies and procedures. Deliver a guest experience that is unique and brings the brand to life.

At Holiday Inn® we want our guests to relax and be themselves which means we need you to:

• Be you by being natural, professional and personable in the way you are with people
• Get ready by taking notice and using your knowledge so that you are prepared for anything
• Show you care by being thoughtful in the way you welcome and connect with guests
• Take action by showing initiative, taking ownership and going the extra mile

Duties and Responsibilities

FINANCIAL RETURNS

• Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and control labour costs and expenses with a focus on rate strategy, building initiatives and inventory management
• Prepare and submit statistical, performance, forecast analyses and reports as required
• Maintain procedures for security of monies, credit and financial transactions, guest security and inventory control
• Use company systems and processes to maximise revenue. Develop plans to increase occupancy and ADR through walk-ins and up-selling at the front desk

PEOPLE

• Direct day to day staffing requirements, plan and assign work, establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance
• Educate and train team members in compliance with brand standards, service behaviours and governmental regulations. Ensure staff has the tools, training and equipment to carry out job duties.
• Promote teamwork and quality service through daily communication and coordination with other departments
• Recommend and/or initiate salary, disciplinary or other staffing/human resources related actions in accordance with hotel or company rules and policies
• Maintain a comprehensive, current and BrandHearted set of departmental standards and procedures and ensure that the standards and procedures are implemented
• Ensure training needs analysis of Rooms Division staff is carried out and training programmes are designed and implemented to meet needs. Maintain training records for all Rooms Division staff

GUEST EXPERIENCE

• Ensure front office staff provides guests with prompt service, professional attention and personal recognition, in particular IHG Rewards Club members, known repeat guests and other VIPs
• Ensure guests are greeted upon arrival and make time to interact effectively with guests. Respond appropriately to guest complaints, solicit feedback and build relationships that drive continuous improvement in guest satisfaction
• Conduct routine inspections of the front office and public areas and take immediate actions to correct any deficiencies
• Ensure that guest satisfaction data is analysed and that plans are developed and implemented to achieve established goals
• Communicate to appropriate departments all pertinent information related to the expected arrival and departure of VIPs and other key guests, or other special guest needs

RESPONSIBLE BUSINESS

• Regularly audit all financial transactions to ensure governmental regulations and data privacy requirements are met
• Demonstrate Awareness of Occupational Health and Safety Responsibilities (OH&S) policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
• Enforce property safety, first aid and fire and emergency procedures in the Rooms Division
• Act as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police and emergency personnel
• Support the hotel’s corporate responsibility initiatives in the areas of community involvement, environment management, workplace health & safety and food safety, drive action plans as required to achieve hotel corporate responsibility objectives

Rosewood Hotels (Hong Kong) Limited

Job Description

Rosewood Hong Kong celebrates a culture in which Rosewood Associates are inspired to look at life a little differently, through a lens of limitless possibilities. We aim to create an innovative culture of intimate and casual, yet refined, hospitality, empowering Rosewood Associates to create indelible memories for themselves, for one other and for our guests.

The vertical estate on the majestic harbour, Rosewood Hong Kong is seeking intuitive, engaging and impassioned Associates to embark on a Rosewood Journey with us. 

Essential duties and responsibilities

• Assist the Event Operations Manager to oversee banquet operations and services in accordance with hotel standards
• Ensure brand standards and sequence of service components are executed with precision
• Monitor and manage a team of food and beverage professionals, provide supervision and professional development, counselling and coaching

Requirements

• Minimum 4 years’ relevant working experience in Event Operations, with at least 2 years in similar capacity
• Proven managerial abilities in people management, strategic planning and decision making
• Possess strong interpersonal and problem solving abilities
• High standards of professional manner with exceptional communication and presentation skills

JW Marriott

Job Description

M Social Hotel Phuket

Job Description

Le Méridien Phuket Mai Khao Beach Resort

Job Description

Hilton

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

The Duty Manager assists the Front Office Manager in the administration and management of all Front Office operations to ensure profitability, control costs and quality standards, ensuring total guests’ satisfaction. This role efficiently coordinates the day-to-day operation of the Welcome Desk and Guest Relations division, providing leadership at the frontline level. 

What will I be doing? 

As the Duty Manager, you will be responsible for performing the following tasks to the highest standards: 

• Communicate effectively both verbally and in writing to provide clear direction to team members, observing performance and encouraging improvement.  

• Interview, select, train, supervise, evaluate, counsel, and administer disciplinary procedures for Front Office team members.  

• Monitor lobby traffic and assign team members as required. 

• Review VIP reservations and ensure the proper handling of VIPs and groups, administering amenity orders, and managing incoming guests.  

• Update the system by inputting inventory and non-inventory groups, monitoring special reservation handling requests and oversee rate changes for in-house guests. 

• Compute daily payroll, schedules and other reports, analyze data and make decisions based on prior experiences and knowledge of circumstances to prepare daily and weekly forecasts of expected arrivals and departures. 

• Manage the Front Office team, resolve guests’ concerns, and implement resolutions by using discretion and judgment. 

• Lead and motivate team members by leading by example and employing competent and consistent management practices. 

• Take responsibility of the hotel as the Duty Manager in the absence of the Assistant Front Office / Front Office Manager. 

• Complete night shift duties acting as the Night Manager when he / she is not on duty. 

• Actively take part in training the team, facilitating formal training sessions and on the job training to ensure that all team members are of the same standard.  

• Attend training where and when required. 

• Act as a coach and mentor to team members, reinforcing standards and expectations and motivating team members to strive for established targets. 

• Maintain discipline amongst team members, ensuring consistency in accordance with the team member handbook, Chinese Labor Law and HR guidelines, appropriately discipline when and where required. 

• Conducts PDRs, one-to-one meetings throughout the year, ensuring that the feedback given to team members is fair, unbiased and provides a platform for continued improvement, according to the Hilton standards. 

• Be involved with succession planning and development of high potential team members to ensure that all team members are trained to progress to the next level of their career. 

• Contribute to the hotel and team by sharing new ideas and suggestions for improvements, being innovative and creative to provide quality service and customer care to team members and guests. 

• Responsible for the smooth induction and facilitation of training for new team members, ensuring that they are trained to the minimum level standard and that they can competently complete their jobs and know what is expected of them. 

• Create a warm and welcoming arrival for guests, ensuring that they feel expected and immediately “at-home” when they arrive. 

• Check-in guests in accordance with their reservation details, ensuring that the registration card is completed, reservation information confirmed, Hilton Honors and Frequent Flyer numbers enquired about, and method of payment secured. 

• Ensure that guests are escorted to their rooms, hotel facilities and room features are explained, and luggage is delivered in a prompt manner. 

• Handle complaints promptly and efficiently, taking the necessary action, and informing the Guest Relations Manager to follow-up, where appropriate.  

• Follow-up with guests to ensure satisfaction with problem resolution. 

• Maintain awareness of guests’ profiles and specific preferences, ensuring that they are acted upon for each reservation. 

• Act as the first point of contact and liaison for VIP guests, ensuring that they are treated personally and recognized as an individual. 

• Allocate rooms in accordance to guests’ reservations, preferences and remarks, maintaining a systemized and sales focused approach to room inventory management. 

• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received. 

• Liaise with Sales, Reservations and Business Development teams to handle corporate guests. 

• Ensure that guests’ profiles and information are input into the Police Report system in a timely and accurate way. 

• Apply Hilton’s brand standards in every action, acting as a role model and example of how the standards should be carried out in a practical setting. 

• Knowledgeable of the hotel’s facilities and services as well as basic knowledge of Hilton International, MEAP and other properties in China.  

• Up to date with information on facilities, attractions, places of interest, sights and activities in and around the hotel. 

• Ensure communication, coordination and cooperation between the Front Desk and other operating departments, specifically Housekeeping, F&B and Accounts. 

• Maintain the hotel systems to ensure accuracy of information and data, ensuring that it is easy to use and operated in an organized and systemized way.  

• Ensure that the Front Desk equipment and systems are functioning at all times, and that the area is maintained in a clean, tidy and organized way. 

• Pass on information effectively, ensuring that all necessary details are communicated to the intended person and that any pending action is completed, and guest satisfaction is confirmed.  

• Conduct daily briefings, shift handovers, attend meetings and effectively communicate information to team members. 

• Ensure that the Front Office Manager is kept aware and up to date of operational issues.  

• Ensure that the day-to-day functions of the front desk are completed, including but not limited to the Guest Services Manager’s checklists, trace reports, credit limit checks, online back-up, allocation of rooms, Lost Interface, Pay-Masters, discount and rate discrepancies, and registration cards.  

• Check registration cards, meeting and function information, billing instructions, financial records and reservation backup to ensure that all information received is acted upon. 

• Complete reports where and when requested, ensuring that they are complete and delivered on time to the respective parties. 

• Keep up to date and aware of competitor activities in order to be proactive and create market advantage. 

• Adhere to the hotel’s selling strategy of demand-based pricing and maintain rate integrity by offering clear, transparent, and value for money rates to guests.  

• Comply with Health & Safety, Emergency Management, Disaster manuals, Fire procedures and regulations.  

• In the absence of the Guest Relations Manager, be a part of the Fire Team and take action accordingly. 

• Adhere strictly to standard cash handling procedures amongst team members, ensuring that all team members balance their float and drop the required amount. 

• Adhere to the company’s credit policy at all times when handling cash, credit card transactions, city ledgers, providing currency exchange services, LPO and third-party payments for rooms, meetings, F&B and other. 

• Maintain safety deposit boxes, ensuring that guests’ valuables are always safe and secure. 

• Follow-up on outstanding accounts to ensure no loss of revenue and secure method of payment for upcoming reservations. 

• Maintain the efficiency of departure by checking all guests’ folios to ensure accuracy of charges. 

• Manage costs effectively by minimizing and controlling expenses. 

• Manage and approve rebates, refunds and discounts where applicable. 

• Maintain awareness of sales opportunities within the hotel, maximizing revenue in an ethical and responsible manner, ensuring that guests receive value for money and adhere to Hilton brand standards. 

• Adhere to the hotel’s security and emergency policies and procedures. 

• Carry out any other reasonable duties and responsibilities as assigned. 

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for? 

A Duty Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• Able to read, write, speak and understand English to communicate effectively with guests and employees. 

• Able to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect and analyze accurate information and resolve conflicts. 

• Strong interpersonal skills to provide overall guest satisfaction. 

• Excellent mathematical comprehension to understand and interpret numbers as they apply to operations in hotels. 

• Thorough organization and supervisory skills. 

• Proficient in accomplishing tasks. 

• Able to work under pressure and deal with stressful situations during busy periods. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

LIME Hotels and Resorts Inc.

Job Description

A Guest Services Manager oversees all aspects of guest interactions and experiences within a hospitality setting, such as a hotel or resort. They are responsible for ensuring guests have a positive and memorable stay by managing the front desk, reservations, housekeeping, concierge, and other guest-related functions.

LIME Hotels and Resorts Inc.

Job Description

An Assistant Front Office Manager's job description typically involves assisting the Front Office Manager in overseeing daily operations, managing staff, and ensuring excellent customer service. Key responsibilities include handling guest inquiries, managing reservations, overseeing check-in/check-out processes, and addressing guest complaints. This role often involves supervisory duties, particularly when the Front Office Manager is unavailable.

SIJIMINFU-JUMBO PTE. LTD.

Job Description

JOB RESPONSIBILITIES:

• Responsible for the profit & loss of the restaurant and implement appropriate cost control measures
• Manage the restaurant’s budget and forecasts to meet or exceed management expectations
• Maximize profitability of the restaurant by increasing turnover (revenues and covers) as a first priority and controlling costs as a second priority
• Oversee the daily operations of the restaurant
• Maintain and improve the overall performance of the restaurant on a regular basis including cost analysis and monitoring of processes
• Supervise food and operational safety to ensure a comfortable environment for the customers
• Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy
• Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
• Control labour through effective manpower scheduling and monitor leave of staff
• Actively involved in hiring process by identifying and selecting candidates for junior positions
• Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to termination of employment
• Manage, supervise and groom a team of supervisors and service staff to ensure maximum utilization of manpower allocated
• Handle all restaurant administrative duties
• Any other jobs or duties assigned by the Area Manager from time to time

JOB SPECIFICATIONS:

• Minimum of 6 years management experience in Food & Beverage industry
• Possess sound leadership qualities and ability to manage service staff
• Excellent communication & interpersonal skills; able to build lasting relationships with guests.
• Possess good organizational and management skills; able to lead and inspire staff

Plaza Athenee Hotel (Thailand) Co., Ltd.

Job Description

Plaza Athenee Hotel (Thailand) Co., Ltd.

Job Description

Plaza Athenee Hotel (Thailand) Co., Ltd.

Job Description

Marriott International

Job Description

Culex Hospitality

Job Description

About Culex Hospitality

Culex Hospitality is a fast-growing F&B group operating some of the most recognized dining brands in the UAE. With 7 locations of Little Bangkok, Dubai’s leading Thai dining experience, and 3 locations of Super Bowl Asian Café, an all- you-can-eat casual Asian concept, we are expanding aggressively both locally and regionally. In April 2025 we successfully launched our third concept, Noodle District, an innovative and authentic Thai street food in Media City Business Central Tower.

Behind it all, Culex runs the UAE’s largest dim sum production facility—supplying its own brands, private-label distributors, five-star hotels, and international airlines, supported by a team of over 300 professionals. At Culex Hospitality, we believe in fostering a family-oriented work culture, empowering our staff through continuous training and development, and providing career growth opportunities within the company. We take pride in setting industry standards by offering high-quality food, exceptional service, and an inspiring work environment.

Mission & Vision

Mission: To craft restaurant concepts that connect deeply with people—through flavor, culture, and consistency— while building scalable systems that stand the test of time

Vision: To be the region’s most trusted creator of restaurant brands—built in Dubai, recognized globally, and rooted in purpose, quality, and innovation.

Position Overview – Head Chef

Helps the Operations manager in devising plans concentrated for the kitchen related activities that will be useful to the business’ success. Makes sure that the company uses those plans and puts them into action. Assists in the production, sales and pricing and the distribution of the products being sold by the company.

Key Responsibilities - Head Chef

• Lead day-to-day kitchen operations across multiple outlets with strong focus on quality, consistency, and cost control.

• Oversee food preparation, staff performance, and compliance with brand standards and safety regulations.

• Maintain accurate costing, recipe documentation, and food inventory to minimize waste and maximize profitability.

• Drive team development through coaching, mentoring, and structured training programs.

• Collaborate with sales and events teams to execute catering, banquets, and special functions.

• Create and innovate seasonal menus and new dishes in line with market trends and guest feedback.

• Ensure all kitchen and equipment are maintained in top working condition and hygiene standards are met.

• Liaise with purchasing for ingredient sourcing and vendor management.

• Analyze guest feedback and implement improvements for food quality and presentation.

• Support budgeting, forecasting, and reporting for kitchen operations.

• Foster a culture of safety, teamwork, and continuous improvement.

Key Highlights - Head Chef

• Multi Outlet Operation

• Kitchen Operations & Management Team Leadership & Training

• Cost Control , Hygiene & Safety Compliance

• Collaboration & Business Growth

Key Qualifications - Head Chef

• Graduate in Culinary Technology or Equalant from recognized university

• Minimum 05 years of experience as an Area Chef or Head Chef in a premium Thai-style bistro, five-star hotel, or fine dining establishment.

• Must have experience in multi Outlet Operation

• Strong knowledge of Thai modern cooking techniques, including sous-vide, fermentation, and contemporary plating styles.

• Experience in developing and executing high-quality lunch, and dinner menus with a focus on fresh ingredients and innovative presentations.

• Demonstrated leadership skills with the ability to mentor, train, and develop kitchen teams.

• Strong business acumen with the ability to manage food costs, inventory, and supplier negotiations.

• Deep understanding of kitchen operations, food safety, and HACCP regulations in the UAE.

• Excellent communication skills, with the ability to collaborate effectively with FOH, management, and marketing teams.

• Passion for hospitality, a strong work ethic, and a drive to create an outstanding dining experience.

Compensation & Benefits

• Company Accommodation – Housing provided by Culex Hospitality.

• Annual Leave – Paid leave as per UAE labor law.

• Medical Insurance – Comprehensive health coverage.

• Food & Beverage Benefits – Discounts and meal privileges across all Culex Hospitality brands.

• Transportation – Provided as per company policy.

• Professional Growth – Ongoing training and development opportunities within the group.

Why Join Culex Hospitality?

Culex Hospitality is not just a company—it’s a dynamic and ambitious group redefining the UAE’s restaurant scene. With a strong foundation of successful brands and an aggressive expansion plan, we offer a fast-paced, innovative, and rewarding work environment. We invest in talent, fostering a culture of creativity, excellence, and personal growth.

You will be working alongside industry veterans with over two decades of experience in the F&B sector, professionals who understand restaurant culture at its core and know what it takes to build a thriving, guest-focused operation.

We value leadership, vision, and passion, offering the right individuals the platform to grow, shape, and influence the brand’s success. If you are looking to make a lasting impact and be part of a company that truly values its people, Culex Hospitality is the place for you.

SINGHA ESTATE PUBLIC COMPANY LIMITED

Job Description

Responsibilities:

•          Point of contact between developer and house owner
•          Manage and monitor outsource services, security, cleaner, gardener etc.
•          Common area management and common assets at the premise
•          Facilities usage planning
•          Expense control under approved budget and payment reminder
•          Complaint handling and coordination for solution in timely manner
•          Monitor and comply with the rules as indicated
•          Sourcing vendors for operation management in proper procurement policy
•          Investigate defect before passing to Aftersales Service
•          Monthly report for developer or committee

Qualifications:

•          Knowledgeable of village supporting documents, repair, and maintenance work
•          At least 5 years’ experience of village management
•          Interaction and coordination skill to various people in different background
•          Impressive personality, service mind
•          Handle situation well under pressure
•          Positive attitude and be open-minded to change.
•          Have a sense of ownership.

Andaz Bangkok

Job Description

Summary

You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Director of Food & Beverage is responsible to function as the Assistant Business Manager and Assistant Marketing Specialist for the Food and Beverage Department, to ensure that all the outlets and banquets operate successfully, in accordance with the standard of the hotel and are individually profitable.

• Ideally with a university degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience as Assistant Director of F&B, or Senior Restaurant Manager in larger operation.
• Good operational, administrative and interpersonal skills are a must, and banqueting experience an asset.

Mandarin Oriental, Singapore

Job Description

NIGHT MANAGER

Mandarin Oriental, Singapore is looking for a Night Manager to join our Front Office team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Singapore is a sanctuary of luxury and sophistication overlooking the iconic Marina Bay. 

About the job

Based at the Mandarin Oriental, Singapore, the Night Manager is responsible for overseeing hotel operations during the night shift, ensuring smooth coordination between departments such as Front Office, Housekeeping, Engineering, and Security. The position reports directly to the Front Office Manager.

As Night Manager, you will be responsible for the following duties:  

• Coordinate with Front Office and Guest Services on VIP arrivals, walk-ins, groups and guests with special requests

• Coordinate with Engineering and Housekeeping to ensure that all rooms are ready for sale in the proper condition

• Coordinate with Security with regards to any medical assistance, criminal act within the hotel or suspicious guests

• Coordinate with Front Office cashiers on vouchers, billing instructions, deposits, rebates etc., to minimize bad debts, skippers, untraceable charges and allowances

• Inspect VIPs arrival rooms with appropriate amenities set up

• Meet and greet VIPs arrivals and departures

• Ensure effective communication via daily briefing, weekly update and monthly brainstorming within the department.

• Ensure that standard, policies and procedures are maintained

• Responsible in reporting any cleanliness findings within the hotel and address with the relevant department.

• Coordinate and take charge of any emergency until General Manager or Hotel Manager arrives

• Recommend improvements in hotel operations where there are opportunities for improving service, increase revenue, etc.

• Highlight log entries during daily Operations meeting

• Check through the day arrival report and ensures that the necessary preparations are done by respective departments 

• Check all public areas and colleague areas for any irregularities and cleanliness

• Handle all complaints from guests and transmits them to the departments concerned and see that corrective actions are taken immediately

• Ensure and maintain a very high standard of personal hygiene, behavior and grooming standards of colleagues

• Ensure all lights in the public areas and sky signs are lit at the appropriate time.

• Conduct random check on all colleagues to ensure that nobody sleeps while on night duty

• Ensure that all areas are cleaned and checked thoroughly by night cleaners

• To run night audit for HMS and InfoGenesis.

• Conduct departmental training and also makes appropriate suggestions to improve whenever necessary

• Performs any assignment as delegated by the supervisor 

As Night Manager, we expect from you: 

• Candidate must possess at least a Bachelor's Degree/Post Graduate Diploma/Professional Degree, Diploma/Advanced/Higher/Graduate Diploma or equivalent.

• Minimum 5 years of experience working in a 5-star hotel environment.

• At least 3 years of working experience as a Duty Manager in luxury hotel or similar capacity is required for this position.

• Preferably familiar with emergency procedures, security protocols and guest service standards.

Our commitment to you 

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. 

• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.

• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

SuccessClicks Limited

Job Description

Job Description:

• Seek new opportunities to promote catering food items to new clients

• Seek and secure new partnership with venue partners and companies in Hong Kong

• Prepare sales and pitch materials for communicating with potential venue partners and companies

• Represent the company as a brand ambassador in negotiating terms and conditions with prospective venue partners

Requirements:

• Prior experience in a similar role in a hotel or restaurant group

• Solid network of corporate clients and venue partners

• Fun, open and charismatic personality with willingness in take on new challenges

• Exceptional interpersonal skills, able to communicate effectively in both English and Cantonese

• Strong presentation skills

Auberge Hospitality Limited

Job Description

Responsibilities:

• Supervise and ensure a smooth operation of western F&B outlet D Café

• Provide high quality of catering service to the Club members and their guests

• Maintain the high level of hygiene and quality standard for the restaurant

• Greet the members, take order and handle payments

Requirements:

• Diploma holder in Hospitality Management or related disciplines

• 4-5 years of Food and Beverage working experience, with at least 2 years in supervisory level

• Knowledge of wine and spirit, with WSET Level One or above certificate is preferred

• Enthusiastic, outgoing with excellent service-oriented personality

• Good command of spoken and written English and Chinese

• Shift work on Sundays and public holidays is required

Benefits

• Dental insurance

• Medical insurance

• Transportation allowance

• Education allowance

• Free shuttle bus

Working Location: Discovery Bay

We offer competitive remuneration package and fringe benefits including discretionary bonus, transportation allowance, annual leave, birthday leave, duty meal, medical and dental coverage and Top-up MPF scheme. We value our employees’ career development and provide them with a variety of internal and external training opportunities and sponsorship.

Application Methods:

• Email – send your detailed resume and expected salary via clicking "Apply Now"

• WhatsApp – 6317 3527

• Fax – 2987 5057

Applicants not invited for interview within two months may consider their applications unsuccessful. All information will be used solely for recruitment purpose and will be destroyed when the recruitment process is finished. Personal data provided by job applicants will be used strictly in accordance with the employer’s personal data policies, and a copy of which will be provided immediately upon request.

Auberge Hospitality Limited

Job Description

Responsibilities:

• Food production in Western cuisine for Golf Club members and events

• Ensure consistent high quality and standard in food production

• Maintain high level of hygiene and cleanliness in kitchen

• Assist Sous chef in menu planning, food promotions and cost control

Requirements:

• Form 5 or Diploma holder in Hospitality Management or related disciplines

• Minimum 3 - 4 years Western kitchen experience

• Knowledge of food health, safety and hygiene compliance

• Good command of spoken and written English and Chinese

Benefits:

• Dental Insurance

• Five-day work week

• Medical Insurance

• Transportation Allowance

• Education Allowance

• Free shuttle bus

Working Location: Discovery Bay

We offer competitive remuneration package and fringe benefits including discretionary bonus, transportation allowance, annual leave, birthday leave, duty meal, medical and dental coverage and Top-up MPF scheme. We value our employees’ career development and provide them with a variety of internal and external training opportunities and sponsorship.

Application Methods:

• Email – send your detailed resume and expected salary via clicking "Apply Now”

• WhatsApp – 6317 3527

• Fax – 2987 5057

Applicants not invited for interview within two months may consider their applications unsuccessful. All information will be used solely for recruitment purpose and will be destroyed when the recruitment process is finished. Personal data provided by job applicants will be used strictly in accordance with the employer’s personal data policies, and a copy of which will be provided immediately upon request

ANDORRA EL NIDO LEISURE CORP

Job Description

A Hotel Manager is responsible for the smooth and efficient operation of a hotel, ensuring guest satisfaction and profitability. This role involves overseeing various departments, managing staff, implementing marketing strategies, and adhering to safety regulations. They are also accountable for financial performance, guest relations, and the overall hotel's reputation. 

• Daily Operations:

  Oversee and coordinate activities across all hotel departments, including front desk, housekeeping, food and beverage, and maintenance. 

• Staff Management:

  Recruit, train, supervise, and evaluate staff to ensure a skilled and motivated workforce. 

• Financial Management:

  Monitor and analyze financial performance, including budgeting, revenue generation, and cost control. 

• Guest Relations:

  Address guest inquiries, resolve complaints, and ensure a positive guest experience. 

• Marketing & Sales:

  Develop and implement marketing strategies to increase occupancy and revenue. 

• Compliance:

  Ensure adherence to health and safety regulations, labor laws, and other relevant regulations. 

• Quality Control:

  Maintain high standards of cleanliness, maintenance, and service. 

• Strategic Planning:

  Contribute to the development and implementation of the hotel's overall business plan. 

Additional Responsibilities (depending on hotel size and structure):

• Budgeting and Financial Reporting:

  Develop and manage the hotel's budget, track expenses, and prepare financial reports. 

• Relationship Management:

  Build and maintain relationships with vendors, suppliers, and other stakeholders. 

• Event Planning:

  Organize and manage events, conferences, and other gatherings at the hotel. 

• Property Management:

  Oversee maintenance and upkeep of the hotel property, including renovations and upgrades. 

PTG Energy Public Company Limited

Job Description

Responsibilities:

- Knowledgeable in pre-construction and construction work, including Architectural design, Interior design, and MEP design (Civil design is advantage)
- Good project Management and construction Management skills in project tracking and construction work process.
- Create and control pre-construction and construction work checklists to meet standards and quality.
- Follow up on pre-construction and construction work processes and immediately notify the team of any delays
- ability to communicate clearly and concisely, both orally and in writing.
- Basic skills in AutoCAD, Microsoft Word, Excel, PowerPoint and Microsoft Project.

Accor Asia Corporate Offices

Job Description

CELES SAMUI

Job Description

The Ritz-Carlton Kuala Lumpur

Job Description

Banyan Tree Hotels & Resorts Pte Ltd

Job Description

Main Duties and Responsibilities

The Treehouse Manager plays a pivotal role in delivering a personalised and unforgettable guest experience within our exclusive treehouses. This role demands a hands-on, guest-first approach, ensuring that every stay reflects the luxury, privacy, and bespoke service standards of our brand. The incumbent will act as the main point of contact for guests throughout their stay, while also coordinating seamlessly with housekeeping, culinary, and maintenance teams to ensure flawless service delivery.

Key Responsibilities

Personalised Guest Experience

• Provide intuitive and anticipatory service tailored to each guest’s preferences. From arrival to departure, ensure guests feel genuinely welcomed, well cared for, and continuously delighted.
• Address any requests or concerns with discretion, efficiency, and warmth.
• Manage the daily operations of the treehouses, ensuring they are impeccably maintained, well-stocked, and prepared to exceed guest expectations.
• Oversee check-ins/check-outs, personalised room settings, and special guest touches such as turndown service or curated in-room experiences.

Guest Liaison and Concierge Services:

• Act as a personal concierge for guests, assisting with itinerary planning, reservations, in-room dining coordination, wellness services, and bespoke experiences.
• Build genuine rapport and stay attuned to guest preferences and feedback.
• Respond promptly and tactfully to any guest concerns, ensuring positive outcomes and maintaining brand loyalty.
• Proactively gather guest feedback to support continuous improvement and personalisation strategies.

People Management:

• Lead by example with a calm and service-focused demeanour. Guide and support junior team members or casual staff, ensuring standards of excellence are upheld.
• Collaborate closely with relevant departments (e.g., culinary, housekeeping, spa, engineering) to ensure all aspects of the guest experience are seamless and synchronised.

Job Requirements

• Minimum of 3-5 years of experience in a hotel management or supervisory role, preferably in a property of similar standing.
• Degree or diploma in Hospitality Management, Business Administration, or a related field is preferred.
• Strong interpersonal, communication and organizational skills.

Royal Plaza On Scotts

Job Description

Job Summary:
Lead and manage daily housekeeping operations to ensure the hotel remains clean, comfortable, safe, and inviting for all guests. Collaborate with other departments to uphold high service standards and consistently deliver an exceptional guest experience.

Key Responsibilities:

• Supervise daily assignments and performance of housekeeping staff, both supervisory and non-supervisory.

• Identify training needs and execute effective departmental training programs.

• Foster positive employee relations and assist with hiring, evaluating, and coaching team members.

• Promote teamwork and maintain clear communication with other departments.

• Conduct thorough inspections of guestrooms, public spaces, and F&B outlets for cleanliness and maintenance.

• Step in as Acting Assistant Executive Housekeeper when needed.

• Respond promptly to guest requests and ensure adherence to hotel policies.

• Organize and oversee spring cleaning, staff scheduling, and maintenance coordination.

• Monitor inventory levels and prepare accurate housekeeping supply reports.

• Ensure staff maintain professional grooming, hygiene, and behavior standards.

• Enforce hotel security protocols, including lost and found and emergency procedures.

• Contribute to the hotel's mission and values through proactive support and collaboration.

Qualifications:

• Minimum GCE O-Level or a diploma from a recognized hospitality institution.

• At least 2 years of experience in a housekeeping supervisory role (or willingness to undergo a management trainee program).

• Self-motivated, proactive, and positive attitude.

• Excellent communicator with strong interpersonal skills and a team-oriented mindset.

• Adaptable, dependable, and comfortable managing change.

Skills:

• Strong leadership and organizational abilities.

• High attention to detail and commitment to cleanliness standards.

• Effective problem-solving and decision-making skills.

• Passion for guest service and people development.

Management trainee program is available for those without experience

Bioskin Holdings Pte Ltd

Job Description

RESPONSIBILITIES:

• Perform shoulder massage training provided
• General cleaning, housing keeping for office and outlet
• Preparation of beverage, towel for outlet opening
• Serving of beverage, towel to customer when required
• Any other Ad-hoc duties assigned

REQUIREMENTS:

• Good working attitude
• 11.30am to 5.30pm/12.30pm to 6.30pm/3.30pm to 9.30pm
• 5 or 6 days work week

JW Phuket Chalong Bay

Job Description

Resortlife Co., Ltd.

Job Description

JOB SUMMARY

Functions as the strategic business leader of the property's Rooms Operations. Areas of responsibility include Front Office, Business Center, Recreation, and Housekeeping. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Rooms Operations meet the brand’s standards, targets customer needs, ensures associate satisfaction, focuses on growing revenues and maximizes the financial performance of the department. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and associates and provides a return on investment to the owner .

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

OR

• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

Resortlife Co., Ltd.

Job Description

LeSpa Introduction:

17 treatments rooms, 900 sqm.

2 Wet Onsen including Steamer, Sauna, Ice Wall Room, Badu Jets Pool, Micro Bubbles Pool, Mineral Pool, Cold Plunge Pool

2 Floating Therapy

Male and Female Lockers

Relax Room

15 Spa Therapists, 3 Receptionists, 5 Spa Attendants

JOB SUMMARY

Ensure Receptionists provide excellent customer service.

Ensure the various areas of LeSpa are maintained to the highest hygiene standards.

Ensure that Therapists have excellent massage skills.

KEY AREAS OF RESPONSIBILITY:

•             Always demonstrate sincere customer focus and true appreciation for the guest experience.

•             Ensure the guest experience is relaxing and in accordance with the hotel's standards.

•             Ensure compliance with all legislation governing the operation of a Spa facility.

•             Ensure all spa equipment is maintained and in good working order at all times.

•             Ensure all areas of LeSpa are constantly cleaned.

•             Ensure proper inventories of all operating Spa equipment are conducted in line with audit standards in order to effectively manage operational cost.

•             Able to provide guidance, encouraging teamwork and facilitating related professional work processes.

•             Able to handle any guest complaints or special requirements.

•             Responsible for reviewing all guest feedback results and implement improvements to ensure guest satisfaction.

•             Recruit and train Spa employees in accordance with hotel sop and guidelines.

•             Monitor and review Spa employee’s performance regularly and provide required guidance.

•             Hold regular staff meetings to keep staff up to date on all aspects of the Spa’s operation.

The Fullerton Hotels and Resorts

Job Description

• Supervise, coach and ensure smooth daily operation of the Front Office operation
• Be proactive in thinking, to be able to react fast to problems, and to make sound management decisions
• Ensure that all VIP arrival rooms are checked and the amenities in the room prior the guest’s arrival
• Welcome and bid farewell to all VIP guest
• Well informed of hotel facilities and activities and be able to answer all inquiries
• Develop and maintain close business contact with house guests and to provide personalised service whenever possible
• Ensure that the lobby and the public areas are kept clean and maintained at all times
• Develop and maintain close liaison with all supporting departments and personnel through good inter- departmental/inter-personal relationship
• Compose incident reports relating to guest feedback and forward copies to various executive/department heads concerned
• Respond to emergency calls, fire alarm, power failure, computer and medical attention and co-ordinate with respective Departments and contacts
• Authorise the acceptance of traveller cheques, cash advance, rebates, paid out, refunds base on the established procedures, in the absence of the Director of Front Office/Assistant Front Office Manager
• Ensure that manual key, guest card key, and guest room security procedures are followed

OASIA RESORT SENTOSA

Job Description

Responsibilities

1. Supervise the duties of chambermaids and to ensure that they carry out an orderly housekeeping work as well as maintain the general cleanliness of the houses/ apartments and common areas in accordance with the standard work requirements.
2. Conduct thorough checks on the condition of fixtures and fittings and building components within apartments prior to check-in and after check-out, and initiate action on any defective or missing items for replacement.
3. Attend to complaints and requests from tenants expeditiously, ensuring good customer service at all times.
4. Monitor staff working schedules to ensure adequate manning, supplies and equipment for staff to carry out their duties.
5. Prepare and maintain inventory list of all assets within each assigned leasing houses/ apartment, including all additions and disposals of such assets.
6. Ensure that joint inspections are carried out with prospective tenants concerned during check-in and check-out to verify on the status of items within apartments which are likely to give rise to disputes.
7. Recommend solutions for operational problems in work schedules, personnel utilization and other non-scheduled jobs.
8. Recommend procedures and policies for housekeeping operations to keep abreast of current standards and procedures.
9. Train employees in proper housekeeping procedures and appropriate performance of duties.
10. Evaluate and make recommendations concerning cleaning products and equipments, order and maintain sufficient inventory of housekeeping supplies and equipment.
11. Perform other related duties which may be assigned to you by the Management from time to time. You may also be assigned to other projects at the discretion of the Management.
12. Work closely with the supervisor and provide courteous services to guests and responds efficiently and tactfully to guests’ complaints, requests and enquiries.
13. Update daily VIP, CIP and Special Attention guests expected arrival lists.
14. Liaise closely with Concierge, Reception, Bell Counter and Front Office Cashier on guests’ arrival and departure.
15. Establish contacts with house guests/ long staying guests and renders assistance when necessary.
16. Maintain and update particulars of VIP and CIP guests into the in-house computer.
17. To be well versed and updated on all tourists related information.
18. Requisite and keep stock of promotional materials for daily operations.
19. Attend meetings and training whenever required.
20. Undertake any other duties as may be assigned by his/her superiors diligently and professionally.

• Aware of all room categories.
• Comply with hotel security, fire regulations and Workplace Safety and Health guideline.
• Assist in controlling expenses by the housekeeping department.
• Co-ordinate with vendors e.g.: Pest Control, Laundry services and other outsource services.
• Prepare store requisition, purchase others supplies and equipment, also monitor par stock on all housekeeping guest supplies and linens.
• Ensure guest rooms are properly secured and proper key control procedures are utilized by the housekeeping staff.
• Schedule periodic works with outsource cleaning

Requirements

• GCE O-Levels or equivalent
• At least 2 years of supervisory experience in Hotel Housekeeping
• Proactive, meticulous and able to perform strenuous activities and handle heavy load

Sofitel Singapore Sentosa Resort and Spa

Job Description

Sofitel and its Ambassadors

The Sofitel brand is based on three core values guaranteed by each employee every day:A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.Through their actions and know-how, the Men and Women that are the creators of Sofitel’s luxury, offer clients a highly personalised service. By transforming every detail into a unique moment of pure comfort and elegance, they create and nurture a relationship with their guests.The Sofitel values are also at the heart of the communication between employees. It is the legacy received and transmitted by all those involved in the brand to guarantee the continuity of the Sofitel spirit in the hotels and headquarters. You must have a passion for excellence, and a can do attitude in order to be considered for this role.

MAIN DUTIES:

Position Requirements: Effectively manage the Hotel’s trading. He/ She will be responsible for the smooth and efficient running of the hotel’s operation, whilst ensuring maximum guest satisfaction and the safety and the security of the property.

Representative of the Senior Management:

• The Duty Manager will be the first to be called if a guest is looking for a member of the management team. In dealing with different situations, the Duty Manager must ensure that they use tact and diplomacy to rectify quickly the situation, reaching the guest satisfaction but as well respecting the procedures and organization of Sofitel Sentosa Singapore.
• Maintain an accurate record in the Duty Manager's logbook of items and incidents which may be of concern to the management and/or which may requires further attentions.

Lobby Co-ordination:

• The first assignment & main area of work of the Duty Manager is the Lobby, when the Duty Manager is not away to do a specific mission, he/she will spend all his/her time in the lobby to co-ordinate the overall lobby activity and will be dynamic in guest relationships.
• Leader of the Communication: The Duty Manager is a leader of the Front Office communication and will be active in the following tasks:
• The Duty Manager will join daily the Front Office Manager briefing & weekly the Front Office Meeting to bring with dynamism and initiatives all the questions, case studies & new ideas to be considered and discussed.
• The Duty Manager will be very active giving full information & updates to all the Front Office staff. During the absence of the Front Office Manager, The Briefing will be conducted by the Duty Manager.
• All incidents must be recorded in the Duty Manager Logbook. Front Office Manager to be contacted in case of any emergency.
• Ensure the overall co-ordination of the Front Office Operations and to assist all sections of the Front Office department.

Supervision & Controls:

• Responsible to keep all Front Office Standards and Procedures in line with Sofitel Sentosa Singapore Policies.
• Ensure the proper follow up of the room requests & co-ordination with housekeeping regarding the priorities in room cleaning.
• Ensure that the End of Day is completed correctly and that the number of "No Show", "Rooms Occupied", “Complimentary” and "House Use" are accurate. The Duty Manager to supervise the accuracy of the daily financial reports issued by Front Office.
• Ensure that all Front Office areas are clear, clean & tidy at all times.
• Ensure all Front Office Standards and Procedures in line with the hotel policies
• Ensure the safety and security of the property and the smooth and efficient running of the Hotel's operation.
• Provide supervision and support to the Front Office team and other departments when required.
• Ensure department policies and procedures are understood by all employees and observed in tasks performed.
• Ensure effective communication of new and updated information regarding policies, rates and general hotel information.
• Room controller, making sure that the rooms are allocated accurately and correctly.

Responsibility in terms of security:

• Report to security any suspicious behaviour, luggage and altercations. All incidents must be recorded in the Duty Manager’s Logbook.

Requirements

• Diploma in Tourism / Hospitality Management
• Minimum 2 to 4 years related experience in Front Office
• Able to work shift, including weekends and public holidays
• Excellent reading, writing and oral proficiency in English language
• Proficient in Microsoft Office Applications
• Knowledge in Opera System is advantageous

Accor Asia Corporate Offices

Job Description