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Restaurant and Banquet Manager

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

For our refined and personalized F&B Operation, we are now welcoming applicants for the position of Restaurant & Banquet Manager for a small and elegant a la carte restaurant, a small bar lounge, a side walk cafe, pool side dining, room service and a small function room for 150 pax theatre style.

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

  • Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
  • Training up your staff to deliver a high standard of friendly and personalized service to guests
  • Managing daily F&B operations of the restaurant, bar and banqueting
  • Soliciting guest feedback
  • Using that feedback to help us improve our F&B operation
  • Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

  • You love the business of Fine Dining within the context of a small boutique hotel.
  • You have a strong and adventurous disposition.
  • You love exploring new cultures.
  • You love communicating with people, even if they have trouble understanding you.
  • You truly love the sense of achievement in training up your team and making things happen with them.
  • You are flexible and can change focus quickly.
  • You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

  • A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
  • Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
  • Banqueting experience is highly desirable
  • Previous experience living/working outside your home country, preferably in Asia.
  • Good F&B business acumen.

You'll get:

  • A core role with a unique and leading boutique hotel in Laos.
  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
  • An environment where you're given opportunity to grow.
  • Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

  Apply Now  

Front Office Manager

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

For our refined and personalized hotel, we are now welcoming applicants for the position of Front Office Manager to lead our reception and guest relations team in delivering a seamless, "home away from home" experience.

Day-to-day, you'll be...

  • Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
  • Training up your staff to deliver a high standard of friendly and personalized service to guests
  • Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
  • Soliciting guest feedback and using it to constantly elevate our guest journey.
  • Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

  • You love the boutique hotel business and the intimacy of a small, high-end property.
  • You have a strong and adventurous disposition and love exploring new cultures.
  • You love communicating with people, even when there are language or cultural barriers.
  • You find a sense of achievement in training up your team and making things happen with them.
  • You are flexible and can change focus quickly.
  • You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

  • A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
  • Previous experience in front office management in a luxury environment
  • Previous experience living/working outside your home country, preferably in Asia.
  • Strong administrative skills and business acumen.

You'll get:

  • A core role with a unique and leading boutique hotel in Laos.
  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a dynamic General Manager.
  • An environment where you're given opportunity to grow.
  • Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Assistant Hotel Accountant

Featured
Settha Palace HotelLaos - Vientiane
Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.


Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.


Key Responsibilities:

  • Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
  • Ensuring that the bookkeeping is done accurately.
  • Assist with preparing the monthly Financial Package.
  • Handling & monitoring the General Ledger Accounts.
  • Daily auditing of all records pertaining to revenue of the hotel.
  • Prepares daily income and statistics reports.
  • Prepares relevant documents for incorporation in the monthly accounts.
  • Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

  • 4-year bachelor's degree in Finance and Accounting or related major.
  • Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
  • 2 years work experience required.
  • Good command of English language.
  • Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Duty Manager

21-May-2025
Village Hotels | 55390 - Singapore
This job post is more than 31 days old and may no longer be valid.

Village Hotels


Job Description

Job Expectations

  • Overseeing and ensuring that hotel operations run smoothly.
  • Providing guests with a comfortable stay by ensuring that guest rooms, public areas, lobby, and other facilities are well-maintained.
  • As a leader, nurture a high-performance culture within the Front Office department.
  • Collaborate with Housekeeping to ensure that guests will be able to experience a clean and comfortable stay.
  • Collaborate with Security to ensure efficient surveillance of the property and proper reporting/ follow-up of incidents.
  • Be updated on the trends, evolving guests’ expectations, and changing needs relating to accommodations, services, and facilities.
  • Identifying and implementing ways on how to improve organisational effectiveness.
  • Ensuring maximum utilisation of rooms to boost the revenue for the organisation.

Requirements

  • O-Levels or equivalent.
  • At least 5 years’ of relevant experience in hotel operations and management.
  • Able to work rotating shifts, weekends and Public Holidays.
  • A team player with excellent interpersonal communication skills, positive attitude, enthusiasm, and initiative.
  • Knowledge in Opera System.
  • Able to lead the team and drive results.

Director of Sales

21-May-2025
Accor Asia Corporate Offices | 55403 - Singapore
This job post is more than 31 days old and may no longer be valid.

Accor Asia Corporate Offices


Job Description

Company Description

Mercure Kuala Lumpur Trion, the tallest hotel building in South East Asia, is strategically located at Trion@KL, an exciting mixed development with an urbanite attitude that radiates life, energy, and endless opportunities. Featuring 228 impressive and tastefully designed rooms and suites on level 38 and upwards, with an amazing view of Kuala Lumpur’s iconic skyline from the rooms.

Job Description
  • In charge of all the Sales activities of the hotel.
  • Leads the sales team and monitors all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives.
  • Actively participate in industry-related organizations favorable to the hotel.
  • Solicit group and individual business.
  • Establish and direct profitable and cost-effective sales programs.
  • Monitor competition’s activity.
  • Develop business from travel and convention-related companies, tour operators, and transportation companies.
  • Maintain consistent verbal and written communication with clients.
  • Attend trade shows.
  • Consistently monitor results against goals to ensure exceeding sales targets and maintain sales awareness throughout the property.
  • Produce the annual Sales budget and forecast.
  • Analyze and develop current and potential market trends.
  • Collect and analyze relevant and accurate information for better results; constantly monitor the competition’s rates and offers.
  • Implement sales and product awareness within the established market.
  • Develop sales call tactics based on market knowledge and intelligence.
  • Provide leadership to the department for efficient operation.
  • Maintain clear, concise written and verbal communication skills.
  • Instill a calm, organized approach in all situations.
  • Evaluate alternatives quickly and decide on a plan of action.
  • Communicate goals and objectives clearly and inspire the team to achieve them.
  • Adhere to company standards and policies.
  • Manage change effectively and multi-task efficiently.
  • Train and mentor team members for future development.
  • Use key monitors and financial targets to evaluate market segment performance and plan future actions.
  • Analyze financial information to assist in decision-making.
  • Control costs without compromising standards.
  • Demonstrate strong budgetary, projection, and cost control skills.
  • Prepare and implement sales action plans by specified deadlines.
  • Handle issues professionally and complete duties and projects timely, following company rules and regulations.
  • Ensure proactive planning, execution of sales, and action plans.
  • Build trust and respect in business relationships through effective communication, skills, and techniques.

The employee may be required to perform additional duties as needed by business volume and as assigned by superiors.

Qualifications
  • Experience in Hotel Sales & Marketing with a proven success record.
  • Leadership experience at the Director level in a 4-star plus full-service hotel.
  • Bachelor's degree required; advanced degree in business administration, marketing, or related field preferred.
  • Exceptional strategic planning and execution skills, with a data-driven approach to decision-making.
  • Strong revenue management expertise and ability to optimize business mix.
  • Proficiency in Microsoft Office and familiarity with hotel management software (e.g., Opera Sales & Catering).
  • Excellent presentation and communication skills, both written and verbal.
  • Proven ability to lead and develop high-performing teams in a dynamic environment.
  • Strong analytical skills to interpret complex data and market trends.
  • Experience in digital marketing, social media strategies, and emerging marketing technologies.
  • Ability to build and maintain strong relationships with clients, partners, and industry stakeholders.
  • Innovative mindset with a passion for continuous improvement and adaptation.
  • Flexibility to travel and adapt to changing schedules as required.
Additional Information

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.

By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be truly yourself. You will be in a supportive place to grow, to fulfill yourself, to discover other professions, and to pursue career opportunities in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you do with us, regardless of your profession, will offer a deep sense of meaning to create lasting, memorable, and impactful experiences for your customers, colleagues, and the planet.

Hospitality is a work of heart,
Join us and become a Heartist.

#J-18808-Ljbffr

Assistant Guest Services Manager - Concierge

21-May-2025
Hotel Mandarine Regency | 55433 - Singapore
This job post is more than 31 days old and may no longer be valid.

Hotel Mandarine Regency


Job Description

ASSISTANT GUEST SERVICES MANAGER - CONCIERGE

Mandarin Oriental, Singapore is looking for Assistant Guest Services Manager - Concierge to join our concierge team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.  

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. 

Mandarin Oriental, Singapore is a sanctuary of luxury and sophistication overlooking the iconic Marina Bay.   

About the job 

Based at the Mandarin Oriental, Singapore within the Concierge Department, AGSM – Concierge is responsible for the effective and efficient operation of Concierge which includes Porter and Transportation in accordance with the objectives, performance and quality standards established by the hotel. The AGSM – Concierge reports to the Chef Concierge. 

As Assistant Guest Services Manager - Concierge, you will be responsible for the following duties:  

  • Ensure that Legendary Quality Experience, policies, mission, vision and objectives are followed through 
  • Responsible for the efficiency of guest services 
  • Handles guests queries/complaints related to Rooms in a prompt and efficient manner, informing the Hotel Duty Manager when necessary 
  • Establish and maintain operation standards.  Initiates new procedures to increase efficiency, productivity and maximum guest comfort and satisfaction 
  • Ensure and maintain a very high standard of personal hygiene, behavior and grooming standards of all colleagues 
  • Mainly responsible in upholding LQE and CQE standards
  • Responsible for departmental requisitions 
  • Plan and administer the duty roster on a weekly basis. Ensuring that casual cost is within budget 
  • Knowledge of hotel’s emergency procedure or BCP (Business Continuity Plan) 
  • Knowledge of the names and designations of key personnel within the MOHG 

As Assistant Guest Services Manager - Concierge, we expect from you:  

  • Bachelor Degree or Higher National Diploma equivalent in Hospitality/Hotel/Business Management is an advantage 
  • Minimum 2 year of experience working in a 5-star hotel environment 
  • A minimum of 2 years of Concierge experience in a luxury hotel 
  • Strong command of MS Office products, GoConcierge, and Hotsos 

Our commitment to you  

  • Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.  
  • MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. 
  • Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. 
  • Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. 

We’re Fans. Are you? 

Assistant Manager Front Office25083753

21-May-2025
The Laguna a Luxury Collection Resort & Spa Nusa Dua Bali | 55375 - South Kuta, Bali
This job post is more than 31 days old and may no longer be valid.

The Laguna a Luxury Collection Resort & Spa Nusa Dua Bali


Job Description

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Management of Front Desk Team 

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.

• Ensures employee recognition is taking place on all shifts.

• Establishes and maintains open, collaborative relationships with employees.

Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

• Strives to improve service performance.

• Collaborates with the Front Office Manager on ways to continually improve departmental service.

• Communicates a clear and consistent message regarding the Front Office goals to produce desired results.

• Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Ensuring Exceptional Customer Service 

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Serves as a role model to demonstrate appropriate behaviors.

• Sets a positive example for guest relations.

• Displays outstanding hospitality skills.

• Empowers employees to provide excellent customer service.

• Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.

• Provides feedback to employees based on observation of service behaviors.

• Handles guest problems and complaints effectively.

• Interacts with guests to obtain feedback on product quality and service levels.

Managing Projects and Policies

• Implements the customer recognition/service program, communicating and ensuring the process.

• Ensures compliance with all Front Office policies, standards and procedures.

• Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

Additional Responsibilities 

• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluating results to choose the best solution and solve problems.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Functions in place of the Front Office Manager in his/her absence.

• Communicates critical information from pre- and post-convention meetings to the Front Office staff.

• Participates in department meetings.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

 
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Workplace Experience Manager - Taguig City

21-May-2025
CBRE GWS IFM PHILS. CORP. | 55385 - Taguig City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

CBRE GWS IFM PHILS. CORP.


Job Description

Workplace Experience Manager (Taguig City)

 

CBRE is the global leader in commercial real estate services and investments. With services, insights and data that span every dimension of the industry, we create solutions for clients of every size, in every sector and across every geography. CBRE is the place where talented people who want to do impactful work can realize potential in every dimension.

 

CBRE Global Workplace Solutions (GWS)

As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building.

 

Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.

 

About the Role:

 

The Workplace Experience Manager is responsible for ensuring the smooth operation of the workplace, including facilities management, employee experience, and administrative support. This role requires a high level of organization, communication, and problem-solving skills to manage day-to-day operations, maintain a safe and healthy work environment, and enhance the overall employee experience.

 

This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

 

What You’ll Do:

  • Facilities Management: Oversee maintenance and repairs of facilities, equipment and system

  • Vendor Management: Manage vendor relationships and contracts

  • Health and Safety: Ensure compliance with health and safety regulations

  • Employee Experience: Coordinate employee feedback and suggestions; manage employee feedback and suggestions; Develop and implement initiatives to enhance employee engagement and satisfaction

  • Maintenance and upkeep: Maintain the cleanliness of the reception area, conference rooms, and other common areas.

  • Stakeholder Management: Develop and maintain relationships with internal stakeholders, vendors, and external parties

  • Budgeting and Financial Management: Manage facilities and administrative budgets; Analyze financial reports and make recommendations for cost savings

  • Reporting and record-keeping: Update attendance records, utilities bill summaries, and vendor service reports.

  • Asset management: Manage office assets, including chairs in/out records and work permits for contractors.

  • Communication: Connect with client security teams and building management as needed.

 

About you:

  • 3+ years of experience in facilities management, operations or workplace management

  • Bachelor's Degree of any related field

  • Proficient in Microsoft Office products. Examples include Word, Excel, Outlook, etc.

  • Can start ASAP

 

So, what's in it for you?

  • Annual Merit Increase

  • Performance Bonus

  • 12 days of sick leave credits (unused sick leave credits convertible to cash)

  • 12 days of vacation leave credits (unused vacation leave credits will be rolled over the following year)

  • HMO and Life Insurance on Day 1

  • Autonomy in work - We support and reward creators and doers, encourage innovation and an entrepreneurial mind-set.

  • Inclusivity and Accessibility - We enable, value and embrace diverse perspectives across many dimensions

  • Safety and Well-Being - You'll be provided with the work environment, resources and tools to feel like your most productive self and offered support for your total wellbeing.

 

CBRE invites interested individuals to connect with us. Our company offers a dynamic work environment where employees can create non-linear career paths. We prioritize excellence and foster a collaborative culture built on shared values: respect, integrity, service, and excellence. We value diversity and encourage individuals to bring their unique perspectives and skills to our team. By joining CBRE, you will have the opportunity to chart your own career path and reach your full potential.

E-Commerce & Digital Marketing Manager

20-May-2025
Mandarin Oriental | 55226 - Bang Rak, Bangkok
This job post is more than 31 days old and may no longer be valid.

Mandarin Oriental


Job Description

Major responsibilities

• Assist Director of Communications in developing and increasing website traffic through direct and semi-direct online channels that will provide incremental overall revenue for the hotel. This includes a role to evaluate the performance of our branded website and give suggestions for how to promote and improve the presence of the hotels on the web, with the intention of increasing number of bookings and keeping the website up to date.
• Monitor, implement and execute the active presence of the hotel on brand.com and key OTAs by ensuring the up-to-date and accurate content including relevant and appealing visuals are featured on brand.com
• Ensure the properties content (photography & descriptions) in all online channels remain accurate and brand compliant.
• Conduct regular quality assurance audits on the hotels descriptive content & images to ensure parity on all channels and integrity with brand website.
• Load and update content (photography & descriptions) for the property on all online channels in consultation and approval from Director of Communications.
• Monitor and assess the properties reviews on online portals and ensure that official feedback from the hotels is in place whenever necessary.
• Identifying and evaluating new marketing opportunities to increase direct internet traffic and drive online production.
• Actively develop and maintain a database of corporate & hotel’s email newsletter subscribers. Manage and schedule regular eDM to all guests and individuals who have subscribed including adhoc/tactical eDMs.
• Manage hotel’s LINE official account and take lead to support F&B and spa in driving revenue from local market via LINE platform and LINE Shopping.
• Reporting and Analysis of Web Direct & Indirect performance for the hotel.

Qualifications and Requirements:-

  • Excellent presentation and proactive communication skills in both verbal and written in English and Thai.
  • Good computer literacy skill
  • Good interpersonal skills
  • Bachelor’s Degree in hotel management or relevant.
  • Minimum 3 years of related experience working in hospitality industry.
  • Possess good leadership skills and team player.

E-Commerce & Digital Marketing Manager

20-May-2025
Hotel Mandarine Regency | 55229 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Hotel Mandarine Regency


Job Description

Major responsibilities

• Assist Director of Communications in developing and increasing website traffic through direct and semi-direct online channels that will provide incremental overall revenue for the hotel. This includes a role to evaluate the performance of our branded website and give suggestions for how to promote and improve the presence of the hotels on the web, with the intention of increasing number of bookings and keeping the website up to date.
• Monitor, implement and execute the active presence of the hotel on brand.com and key OTAs by ensuring the up-to-date and accurate content including relevant and appealing visuals are featured on brand.com
• Ensure the properties content (photography & descriptions) in all online channels remain accurate and brand compliant.
• Conduct regular quality assurance audits on the hotels descriptive content & images to ensure parity on all channels and integrity with brand website.
• Load and update content (photography & descriptions) for the property on all online channels in consultation and approval from Director of Communications.
• Monitor and assess the properties reviews on online portals and ensure that official feedback from the hotels is in place whenever necessary.
• Identifying and evaluating new marketing opportunities to increase direct internet traffic and drive online production.
• Actively develop and maintain a database of corporate & hotel’s email newsletter subscribers. Manage and schedule regular eDM to all guests and individuals who have subscribed including adhoc/tactical eDMs.
• Manage hotel’s LINE official account and take lead to support F&B and spa in driving revenue from local market via LINE platform and LINE Shopping.
• Reporting and Analysis of Web Direct & Indirect performance for the hotel.

Qualifications and Requirements:-

  • Excellent presentation and proactive communication skills in both verbal and written in English and Thai.
  • Good computer literacy skill
  • Good interpersonal skills
  • Bachelor’s Degree in hotel management or relevant.
  • Minimum 3 years of related experience working in hospitality industry.
  • Possess good leadership skills and team player.

Duty Manager25082854

20-May-2025
Marriott International | 55279 - Batam, Riau Islands
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

JOB SUMMARY

Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Supporting Property Operations and Guest Relations Needs

• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.

• Communicates any variations to the established norms to the appropriate department in a timely manner.

• Sends copy of MOD report to all departments on a daily basis.

• Strives to improve service performance.

• Ensures compliance with all policies, standards and procedures.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Supporting Profitability Goals

• Understands and complies with loss prevention policies and procedures.

• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

Managing the Guest Experience

• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.

• Empowers employees to provide excellent customer service.

• Provides immediate assistance to guests as requested.

• Serves as a leader in displaying outstanding hospitality skills.

• Sets a positive example for guest relations.

• Responds to and handles guest problems and complaints.

• Ensures employees understand customer service expectations and parameters.

• Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.

• Participates in the development and implementation of corrective action plans to improve guest satisfaction.

• Records guest issues in the guest response tracking system.

Assisting Human Resources Activities

• Participates as needed in the investigation of employee and guest accidents.

• Observes service behaviors of employees and providing feedback to individuals.

• Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.

• Celebrates successes and publicly recognizes the contributions of team members.

• Ensures employees are cross-trained to support successfully daily operations.

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.

• Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Guest Relations Manager

20-May-2025
Shangri-La Singapore | 55246 - Bedok North, East Region
This job post is more than 31 days old and may no longer be valid.

Shangri-La Singapore


Job Description

We are looking for an Guest Relations Manager to join our team!

As an Guest Relations Manager, we rely on you to:

  • To assist in taking responsibility for all Shangri-La Circle members and VIP guests
  • Assist the Front Office Manager to supervise and direct the guest relations team
  • Ensure all guests enjoy the best possible hotel/resort experience
  • Provide help and assistance to all guests
  • Engage with guests and enhance their overall experience with the hotel/resort
  • Create an exceptional and memorable experience for all guests

We are looking for someone who:

  • Has experience in guest loyalty program for a hotel/ resort environments
  • Knowledgeble in hotel's Front Office system such as OPMS
  • Has experience in providing resort experiences to both domestic and international travellers
  • Preferably has relevant experience with hotel/resort background
  • Has strong interpersonal and communication skills
  • Demonstrate leadership role in managing a team.

We Offer

  • 5-day work week
  • Learning and Development opportunities for career development
  • Medical and insurance coverage
  • Special employee discount within Shangri-La Group
  • Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now!

Head Chef

20-May-2025
Twin Flames Global Corporation | 55294 - Bonifacio Global City, Taguig City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Twin Flames Global Corporation


Job Description

Responsibilities:

  • Develop and execute an innovative, high-quality menu that aligns with our brand and customer preferences

  • Supervise kitchen staff, ensuring efficiency and adherence to food safety standards

  • Maintain cost control by managing inventory, supplier relations, and food waste reduction

  • Ensure consistency in taste, presentation, and portion control

  • Train and mentor kitchen staff, fostering a culture of teamwork and excellence

  • Monitor kitchen cleanliness, hygiene, and compliance with industry regulations

Qualifications:

✔️ Proven experience as a Head Chef or Executive Chef in a high-volume restaurant
✔️ Strong leadership skills with the ability to inspire and manage a kitchen team
✔️ Excellent knowledge of food preparation, culinary techniques, and menu development
✔️ Ability to work under pressure in a fast-paced environment
✔️ Familiarity with cost control, budgeting, and inventory management
✔️ Certification in food safety and sanitation is a plus

Benefits:

✨ Competitive salary package
✨ Opportunity to work in a thriving culinary scene in BGC
✨ Career growth and professional development opportunities

Assistant Floor Manager

20-May-2025
BONNI | 55232 - Central and Western District
This job post is more than 31 days old and may no longer be valid.

BONNI


Job Description

- 最少5年高級餐廳經驗

- 略懂餐酒

- 如有米芝蓮餐廳經驗優先

- 一個月休6日

- 一年7-10日大假,放勞工假

- 工作時間: 11:00-22:30, +15:00-18:00為落場時間

- 薪金: $30,000起

Minimum 5 years experience in fine dining establishment

Knowledge of wines

Experience in Michelin starred restaurant preferred

6 days off per month

7-10 days Annual Leave Statutory Holidays

Working Hours: 11:00 – 22:00, 15:00 – 18:00 (off peak)

Salary: $30,000 up

Assistant Guest Services Manager - Concierge

20-May-2025
Mandarin Oriental, Singapore | 55298 - Central Region
This job post is more than 31 days old and may no longer be valid.

Mandarin Oriental, Singapore


Job Description

  • Responsible for the efficiency of Concierge Team which includes Porter and Transportation Services.
  • Handles guests’ queries/complaints related to Rooms in a prompt and efficient manner, informing the Hotel Duty Manager when necessary.
  • Establish and maintain operation standards. Initiates new procedures to increase efficiency, productivity and maximum guest comfort and satisfaction.
  • Ensure effective manning at all times to maximize productivity and business demands.
  • Perform all aspects of personnel and training functions, including hiring, performance appraisals, counselling, coaching, disciplinary action, monitor performance, etc.
  • Ensure and maintain a very high standard of personal hygiene, behaviour and grooming standards of all colleagues.
  • Mainly responsible in upholding LQE & FORBES standards within the Concierge Department.
  • Plan and administer the duty roster on a weekly basis. Ensuring that casual cost is within budget.
  • Knowledge of hotel’s emergency procedure or BCP (Business Continuity Plan).
  • Knowledge of the names and designations of key personnel within the MOHG.
  • Address special guest preferences and ensure this information is communicated to be recorded in guest history profiles.
  • Maintain complete and readily accessible files and records necessary for effective operations and future references including FLHSS. Participate and be actively involved in Les Clefs d’Or activities to ensure good connections and network of information are maintained and enhanced.
  • Update and disseminate information about the Arts, Culture & Entertainment activities, shopping and places of interest in Singapore so as to provide guests with accurate information and capability in securing tickets or admission for guests to these activities.
  • To undertake and promptly discharge any other assignments which may not be specifically mentioned above and may be given from time to time by the Management.



Executive Housekeeper

20-May-2025
Private Advertiser | 55301 - Central Region
This job post is more than 31 days old and may no longer be valid.

Private Advertiser


Job Description

      JOB DESCRIPTION

  • Responsible for the overall upkeep of the Hotel in respect of cleanliness, maintenance, comforts and appears of the guestrooms and all public areas to the standards set by the Management.
  • Direct and coordinate the activities of housekeeping and laundry and ensure overall smooth operations in rooms, public areas, linen, and laundry in the Hotel.
  • Participate in any renovations and new projects of areas involving the Housekeeping Department
  • Prepare annual departmental operating budget and financial plans. Monitor budget and control expenses with a focus on increasing productivity.
  • Implement and control Housekeeping policies and procedures, including lost and found, key control, security and emergency procedures, health and safety for all employees and guests.
  • Responsible for all inventories for housekeeping supplies and equipment. Make requests for replacements as well as capital expenditure request when necessary. 
  • Handle requests and complaints with immediate action and through follow up and refer when necessary.
  • Control the use of cleaning supplies, chemicals, guest supplies in order to control expenses and minimise waste
  • Ensure that training of all staff and refresher courses for existing personnel are done regularly and effectively.
  • Undertake and complete any special projects, tasks or other reasonable request by Hotel Management.
     
    JOB REQUIREMENTS:
  • Bachelor degree in Hotel Management, Business Administration or related field.
  • Works well under pressure in a fast-paced environment
  • Excellent communications skills
  • Minimum 8 years' experience in similar capacity

F&B Area Manager [Japanese Speaking | Up to $6K ]

20-May-2025
Good Job Creations (Singapore) Pte Ltd | 55304 - Central Region
This job post is more than 31 days old and may no longer be valid.

Good Job Creations (Singapore) Pte Ltd


Job Description

[Job ID: 987993]
Responsibilities:

  • Management of store operations
  • Able to lead and manage restaurant staff
  • Management of cash register closing, sales payment, and sales management for the two outlets
  • Order management of food ingredients and consumables
  • Other staff's shift management
  • Handling customer inquiries and complaints
  • Hiring, interviewing, and performance evaluation of staff
  • Reporting, communication, and consultation to the headquarters/headquarters in Japan
  • Posting on social networking sites and managing operations
  • Menu development
Requirements:
  • Min 3 years of Area Manager experience within the F&B industry
  • Proficiency in Japanese to communicate with Japan HQ
  • Experience working in a Japanese restaurant in Singapore or a restaurant in Japan
If you are interested in the role, please feel free to contact me at
cv_madoka@goodjobcreations.com.sg

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Ochi Madoka
EA Personnel Registration Number: R24125474
EA License No.: 07C5771

Sous Chef

20-May-2025
Naumi Hotels SG Pte Ltd | 55308 - Central Region
This job post is more than 31 days old and may no longer be valid.

Naumi Hotels SG Pte Ltd


Job Description

Join our esteemed Indian restaurant, renowned for over 50 years of excellence in culinary experiences. If you thrive in a dynamic environment and are dedicated to delivering exceptional dining experiences, we’d love to welcome you to our legacy of excellence.

JOB SUMMARY

Reporting to the F&B Manager, this role will assist to drive high and consistent food quality, food safety and hygiene standards and overall kitchen operations excellence in the restaurant.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Be responsible for and accountable for the overall food cost as well as kitchen supplies, kitchen energy costs and kitchen utensils, etc., monitor and track them closely to achieve and/or exceed the established business targets.
  • Assist in menu-reengineering from time to time to ensure offerings are meeting and/or exceeding guests dining trends and needs.
  • Assist to co-ordinate the activities in the various sections within kitchen operation to ensure consistent good food quality, smooth and seamless operation and achieving the highest guest dining experience.
  • Co-ordinate all kitchen operations and activities to ensure adequate provisions of ingredients, working equipments, inventory and supplies, etc. for smooth operation of the restaurant.
  • Responsible for the preparation and control of daily and weekly market lists.
  • Be on the floor where possible during meal periods to interact and check on guests’ satisfaction with the food quality and solicit feedback for improvements, new ideas, etc.
  • Supervise and ensure the kitchen as well as stewarding areas are clean, tidy and of high hygiene standards at all times.
  • Review existing policies and work processes to streamline, simplify them and leveraging on available technology/automation to achieve better labour productivity.
  • Champion high food standards in Rang Mahal and actively work to uphold such high standards by accepting feedback from guests and proactively seek improvements in food preparation and presentation to meet/ exceed their expectation.
  • Work closely with F&B Manager to handle guests’ food quality related feedback, complains, service recovery in a timely manner and addressing them at the source to ensure they will not reoccur.
  • Be aware and comply with all legislations affecting the operation, e.g. NEA licensing, food hygiene & safety management/handling and fire & safety regulations, etc.
  • Comply strictly to all other operations and equipment usage safety and security regulations.
  • Ensure the kitchen is safe, neat and tidy at all times.
  • Collaborate closely with Restaurant Manager to drive Tripadvisor ranking in Rang Mahal by ensuring consistent good food standards to earn positive reviews.
  • Ensure all required reports and administrative duties are submitted and completed accurately and timely.
  • Identify areas for development and training needs for the team and ensure that the gaps are closed effectively.
  • Plan and conduct regular On-the-Job training effectively.
  • Perform any other duties and responsibilities that may be assigned.

EDUCATION and/or EXPERIENCE

Strong modern Indian cuisine knowledge with a minimum of 5 years of experience. Knowledge in other cuisines an added advantage.

SKILLS, ABILITIES & ATTRIBUTES

  • Passion to serve
  • Positive service mindset and willing to go the extra mile
  • Good human relations skills
  • Good leadership and influencing skills
  • Good communications (verbal and written), organization and presentation skills
  • Ability to work independently and take initiative with good time management skills
  • Effective change management skills
  • Strong knowledge and creative in food planning and preparation
  • Good grooming standards and personal presentation
  • Flexibility on working days and hours including weekends and public holidays

If you have the required expertise and experience, we look forward to hear from you !

Food & Beverage Manager

20-May-2025
Dynamic Human Capital Pte Ltd | 55309 - Central Region
This job post is more than 31 days old and may no longer be valid.

Dynamic Human Capital Pte Ltd


Job Description

Responsibilities:

  • Develop sales strategies to meet the business objective of the restaurants/ function rooms.

  • Responsible for restaurants/ function rooms’ sales and profitability.

  • Involves in the strategic planning of marketing activities, such as promotional events and discount schemes.

  • Prepare reports at the end of the shift, including revenue report, Materials Control requisition and updating of daily performance report
    for outlets and events.

  • Assists the Director of Food & Beverage in preparing yearly budget, including Capex proposal.

  • Plans staff schedule, restaurants’ menus and beverage list.

  • Builds rapport with patron or diner, update database information and handles guest comments/ complaints.

  • Check staff’s grooming, conducts briefing and counsels staff whenever necessary.

  • Handle restaurants’ reservations and special requests from guests.

  • Ensures that the administrative tasks assigned to Restaurant Managers, Assistant Managers, Restaurant Executives or Senior Captains, such as requisition, operating equipment control plus inventory and other tasks are dutifully completed.

  • Conducts site inspection for restaurants, function rooms to meet guests’ requirement.

  • Responsible for recruiting suitable staff to run the operation of the restaurants and function rooms.

  • Ensure the high standard of food quality control, good hygiene practice and safety awareness in the restaurants/ function rooms.

  • Helping in any area of the restaurants/ function rooms when circumstances dictate.

  • Trains and mentor junior staff

  • Performs any tasks or duties as may be assigned from time to time by the management.


Requirements:


Salary: $7500

Time: TBC

Location: Central Region

By submitting an application or your resume, you are deemed to have consented to Dynamic Human Capital Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice (https://dhc.com.sg/privacy-policy). You acknowledge that you have read, understood, and agree with the terms in our privacy notice.

 

We regret to inform you that only shortlisted applicants would be notified.

 

Dynamic Human Capital Pte Ltd | EA License No.: 12C6253
Han Tze Jian | EA Personnel No.: R1658384

Assistant Restaurant / Restaurant Manager

20-May-2025
Dynamic Human Capital Pte Ltd | 55310 - Central Region
This job post is more than 31 days old and may no longer be valid.

Dynamic Human Capital Pte Ltd


Job Description

Responsibilities:

  • Reviews the work of subordinates to ensure that established procedures and policies are followed.

  • Inspects the service area daily to ensure the hygiene of these areas.

  • Ensure that all materials and equipment are in compliance with departmental standards.

  • Communicates effectively with the kitchen and other key departments.

  • Analyses the training needs of the restaurant.

  • Develops training programs for staff and trainees together with the training department. Evaluates training results.

  • Reviews, coaches and evaluates staff performance and periodically..

  • Rewards outstanding performers and take disciplinary action as and when necessary.

  • Compiles the logbook for the Director of Food and Beverage on daily financial results and other relevant information.

  • Ensure the standards, policies and procedures of the hotel are adhered to by the rank and file staff.

  • Prepares monthly reports - Analysis and explanation of monthly results and compilation of guest comments and feedback.

  • Maintains complete knowledge of Micros and Manual system procedures, daily house count arrivals/departures, VIPs, scheduled in-
    house group activities, locations and times, correct maintenance and use of the equipment and all department policies/service procedures.

  • Anticipates guests’ needs, responds promptly and acknowledges all guests at all times.

  • Assists outlet staff as and when required.

  • Conducts orientation for the new employees and part-timers as well as on the job training for the existing staff.

  • Completes work orders for maintenance repair and submits to Maintenance

  • Performs any other duties as may be assigned from time to time by the Management.


Requirements:

  • 3 years of F&B experience, preferably in a Restaurant / Cafe setting

  • Experience in the hotel industry is desirable but not essential

  • Able to work on a shift rotation basis

  • Passion for guest satisfaction


Salary: $5000 (TBC)

Time: Rotational Shift

Location: Central

By submitting an application or your resume, you are deemed to have consented to Dynamic Human Capital Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice (https://dhc.com.sg/privacy-policy). You acknowledge that you have read, understood, and agree with the terms in our privacy notice.

 

We regret to inform you that only shortlisted applicants would be notified.

 

Dynamic Human Capital Pte Ltd | EA License No.: 12C6253
Han Tze Jian | EA Personnel No.: R1658384

Chef de Partie - Italian Cuisine

20-May-2025
Mandarin Oriental, Singapore | 55313 - Central Region
This job post is more than 31 days old and may no longer be valid.

Mandarin Oriental, Singapore


Job Description

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

 

As Chef de Partie, you will be responsible for the following duties: 

  • Maintain a high standard of specified work in accordance with the Restaurant Chef

  • Ensure food preparation, quality and presentation are met at all times

  • Monitor stock movement and replenish stock when necessary

  • Receive and store stock upon delivery

  • Carry out daily and weekly procedures, including temperature checks, food labelling, dating and storage

  • Remove any hazards and check and report any defects in the kitchen

  • Ensure grooming standard are being met at all times

  • Adhere to hotel procedure with regards to temperature checks, food labelling and dating, cleaning schedules and hygiene regulations at all times

  • Ensure that the opening and closing procedures of the kitchen are carried out

  • Ensure that all Health and Safety legislation and guidelines are implemented, adhered to and reviewed regularly, in respect of Kitchen production, employees, machinery, equipment and hygiene

  • Any adhoc tasks assigned by the Restaurant Chef


As Chef de Partie, we expect from you:

  • Minimum 2 years of related experience working in an Italian Restaurant (5-day work week)

  • Able to work rotating split shifts and on weekends

  • Able to work under pressure, for extended hours in a humid and hot environment

  • Able to work in a standing position for up to 8 hours

  • Able to reach, bend, stoop and frequent lift up to 15kg or more; and occasionally lift/move 25kg

  • Ability to multi-task

Our commitment to you 

  • Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. 

  • MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.

  • Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

  • Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

 

We’re Fans. Are you?

Assistant Restaurant Manager

20-May-2025
Paulaner Brauhaus Singapore | 55249 - Central Region
This job post is more than 31 days old and may no longer be valid.

Paulaner Brauhaus Singapore


Job Description

We're looking for a Restaurant Manager for our service crew

The Paulaner Brauhaus Singapore family is growing and looking for new members with all backgrounds and experience to join our diverse family.

We are the Asian flagship store of the Paulaner brewery and offer a wide range of premium quality beers and typical dishes from Bavaria in an authentic environment.

What can we offer you?

Exciting international environment

Opportunities for individual development

Competitive salary with AWS (13th month salary), bonus

Training & great career opportunities

Meals, Uniform, Transport provided

44hours/5days/week, Annual leave

25% staff discount

You are:

Experienced with highest level of professionalism
Able to work under pressure
Passionate of your work to offer the best possible service
English speaking with minimum Secondary School Education

Candidates who require work pass need not apply, unfortunately, there's no quota available

Your responsibilities:

Perform all duties in accordance to SOP/Management

Serving of food and beverages

Take orders and advise on menu items as well as the latest promotions

Maintain cleanliness of work area and tables

Check guest satisfaction and attend to requests and inquiries
Train and develop staff, conducts daily pre-shift briefings to employees, scheduling

Come over to our booth to pass us your CV or you could forward to info@paulaner-brauhaus-singapore.com. We will contact shortlisted candidates only, thank you for your understanding.

Prost,

Paulaner Bräuhaus Singapore

Service Staff & Assistant Manager (Japanese Speaking / Up to $4.5K + AWS + VB)

20-May-2025
Good Job Creations (Singapore) Pte Ltd | 55254 - Central Region
This job post is more than 31 days old and may no longer be valid.

Good Job Creations (Singapore) Pte Ltd


Job Description

[Job ID: 947513]

Responsibilities:

  • Provide warm and professional customer service to the guests.
  • Assist in basic food preparation and support the kitchen team as needed.
  • Ensure the cleanliness and orderliness of the dining and kitchen areas.
  • Support restaurant management in daily operations, including coordinating with team members for smooth service.
Requirements:
  • Non-experience candidates are welcome to apply.
  • Proficiency in English & Japanese language to liaise with internal and external Japanese speaking clients (preferably JLPT N1)
  • Have good communication skills and a hospitality mind
  • Working experience in F&B is an added advantage.
We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your
reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Yuhei Kawazu 
EA Personnel Registration Number: R25129543 
EA License No.: 07C5771

Food & Beverage Manager

20-May-2025
APPLAUSE TYRWHITT PTE. LTD. | 55258 - Central Region
This job post is more than 31 days old and may no longer be valid.

APPLAUSE TYRWHITT PTE. LTD.


Job Description

Job Description:

We are seeking enthusiastic and dedicated Food & Beverage Service Manager to join our team! In this role, you will provide exceptional service to our guests, ensuring a memorable dining experience. Your attention to detail, positive attitude, and ability to work in a fast-paced environment will contribute to our commitment to excellence.

Key Responsibilities:
  • Guest Service: Greet and welcome guests, take orders, and provide menu recommendations. Ensure all guests receive timely and courteous service.
  • Order Management: Accurately enter orders into the system, relay them to the kitchen and bar staff, and monitor food and beverage delivery.
  • Dining Room Maintenance: Set up and maintain a clean and organized dining area, including tables, chairs, and condiments.
  • Knowledge of Menu: Stay informed about menu items, specials, and promotions to effectively assist guests and answer questions.
  • Team Collaboration: Work closely with kitchen and bar staff to ensure smooth operations and guest satisfaction.
  • Health & Safety Compliance: Adhere to food safety and sanitation standards, ensuring a safe environment for both guests and staff.
  • Problem Solving: Address guest concerns or complaints promptly and professionally, escalating issues as needed.
Qualifications:
  • Previous experience in food and beverage service preferred but not required.
  • Good communication and interpersonal skills.
  • Ability to work well under pressure and in a team environment.
  • Independent


East - Assistant Outlet Manager/ Outlet Manager

20-May-2025
Commonwealth Concepts Pte. Ltd. | 55307 - East Region
This job post is more than 31 days old and may no longer be valid.

Commonwealth Concepts Pte. Ltd.


Job Description

Responsible for outlet operations. Perform ordering of non-food items, monitor and control operational costs, ensure maximum customer satisfaction and handle all staffing issues e.g. appraisal, promotion, hiring, etc. May also plan marketing strategies with Area Manager.

 

Responsibilities

  • Monitors outlet’s expenses, ensuring all costs are within budget. Feedback regularly to Management about discrepancies/adjustments in budgets.

  • Assist Area Manager to develop market positioning and ensure that advertising, promotions, food, and prices are consistent with and communicate that positioning to the staff. 

  • Maximize sales potential of outlet through local store marketing.

  • Control labour costs through sound scheduling and improving employee productivity through training and better kitchen and dining room layouts.

  • Ensure that every staff understand their duties and responsibilities. 

  • Oversee all staffing issues including areas like motivation, recruitment, discipline, and training.

  • Plan staff schedule in advance and ensure that there are enough staff for service and kitchen operations.

  • Supervise cash flow and handle petty cash payments.

  • Develop and help to implement cashier and administrative systems.

  • Make every effort to let customers feel welcome with friendly and uncompromising service. Ensure all service crew follow likewise.

  • Solicit feedback from customers and staff, for areas of improvement and incorporate useful suggestions into operations.

  • Supervise operations in outlet and serve customers when required.

  • Handle cashiering when others are not available. Tally cash register and bank in cash daily.

  • Handle customer complaints, maintaining good customer relationships.

  • Review customer feedback and channel this back to Assistant Outlet Chef or Outlet Chef

  • Ensure that high standard of hygiene is maintained in the kitchen.

  • Any ah-hoc duties assigned by Management.

 

Requirements

  • Experience in F&B industry

  • Able to perform extended shift duties; weekends & public holidays

  • Enjoys interacting with people and servicing customers

  • Possess good communication skills

  • Able to lead, manage and motivate outlet staff

  • Always keen to get feedback for improvement

  • Is matured and shows good leadership skills

 

Other Information

  • Attractive remuneration / benefits

  • Location: Tampines Mall, Bugis Junction, Paya Lebar, Parkway, City Square Mall, Kallang Wave Mall, Sengkang Sport Complex, Hougang One

 

Housekeeper

20-May-2025
Headway Management Services Corporation | 55284 - Greenhills, San Juan City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Headway Management Services Corporation


Job Description

Position: Housekeeper

📍Locations:

  • Hoshino Coffee, Greenhills Ortigas Ave, San Juan, Metro Manila

What you'll be doing

  • Clean floors, tables, and bathrooms:
    Make sure all areas are clean and tidy for customers and staff.

  • Take out the trash:
    Empty bins and keep trash areas clean and odor-free.

  • Refill supplies:
    Restock items like toilet paper, soap, paper towels, and cleaning products.

  • Clean up spills and messes:
    Quickly clean any food or drink spills to keep the area safe and neat.

  • Help after closing:
    Do deep cleaning of the dining area, kitchen, or restrooms at the end of the day.

  • Wash towels or uniforms (sometimes):
    Clean and fold kitchen towels, aprons, or staff uniforms if needed.

  • Report issues:
    Let the manager know if something is broken, dirty, or needs attention.

What we're looking for

  • Strong attention to detail and commitment to maintaining high standards of cleanliness

  • Ability to work efficiently and independently, as well as collaboratively within a team

  • Excellent customer service skills and a friendly, professional demeanor

  • Familiarity with the use of cleaning equipment and products

  • Physical capability to perform the duties of the role, including frequent standing, walking, and light lifting

Guest Experience Manager

20-May-2025
PT Accor Advantageplus | 55278 - Kebayoran Lama, Jakarta
This job post is more than 31 days old and may no longer be valid.

PT Accor Advantageplus


Job Description


Company Description

paradise of paradoxes.

25hours hotel jakarta the oddbird is a space that celebrates culture and lifestyle with nostalgia, authenticity, and genuine hospitality. It embodies poetic contrasts-the paradise of paradoxes. Nestled in the heart of the sudirman central business district (scbd) within district8, 25hours hotel jakarta the oddbird stands tall with 38 stories, featuring 210 rooms and 135 serviced apartments rising above ashta mall in the senopati area, the city's hottest business and lifestyle district.

Job Description

KEY ROLES & RESPONSIBILITIES FOR GUEST RELATIONS

Ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure

Guest Satisfaction & Service Excellence:

  • Lead the Guest Relations team to provide intuitive, anticipatory service, maintaining the highest level of efficiency and professionalism
  • Ensure exceptional guest satisfaction through personalized recognition and attentive service from arrival to departure, aligning with LQA standards
  • Handle VIP and high-profile guests with discretion, ensuring their preferences are met and expectations exceeded
  • Collaborate with all hotel departments to elevate the guest experience, ensuring seamless service delivery
  • Handle guest concerns and requests promptly and professionally to ensure complete guest satisfaction
  • Actively gather and analyze guest feedback, addressing any areas of improvement
  • Implement guest feedback into actionable steps to continuously improve service delivery and guest satisfaction
  • Provide ongoing training and development opportunities for team members to enhance service delivery
  • Conduct departmental meetings to ensure clear communication and alignment on service goals and operational standards
  • Work closely with Front Office, Housekeeping, and F&B teams to ensure a flawless guest experience
  • Communicate to Front Office Manager all pertinent information such as the expected arrival and departure of VIPs

Guest Relations Management:

  • Monitor the ALL-Loyalty Programme and guest amenity history to ensure repeat guests and VIPs receive special recognition
  • Prepare and ensure timely placement of welcome letters and amenities for guests
  • Address and follow up on guest complaints, ensuring prompt resolution and corrective actions when necessary
  • Attend Club and VIP guest events to gather feedback and continuously improve service delivery
  • Monitor guest feedback from various channels (surveys, reviews, direct comments) and implement service enhancements accordingly
  • Review arrival lists to ensure VIP room allocations, amenities, and special requests are handled properly
  • Promote hotel facilities and services, encouraging inter-hotel sales and enhancing the overall guest experience
  • Participate in regular team meetings to ensure smooth communication and operations across departments
  • Conduct probation reviews and formal performance appraisals for all team members
  • Prepare comprehensive induction programs for new team members to ensure smooth onboarding
  • Coach, counsel, and provide constructive feedback to team members to foster growth and performance improvement

Compliance & Standards:

  • Maintain knowledge of credit policies and procedures and liaise closely with Finance Department to ensure that credit procedures are properly carried out
  • Perform additional duties and special projects as assigned to improve guest relations and service quality.

Qualifications

ESSENTIAL QUALIFICATIONS

  • Demonstrated ability to manage a diverse, multi-cultural workforce with exceptional organisational skills
  • Exemplary leadership and communication skills, with a proven track record of team engagement and motivation
  • Unwavering commitment to integrity and dedication, with a strong focus on continuous improvement
  • Adaptable management style capable of navigating dynamic work environments
  • Comprehensive knowledge of Front Office Operations is imperative
  • Strict adherence to guest and hotel information security and confidentiality protocols
  • Proficiency in Opera Property Management System is highly advantageous

PROFESSIONAL EXPERIENCE

  • A minimum of 5 years' relevant experience in the hospitality industry, with no less than 2 years in a managerial capacity, is required

Additional Information

In compliance with employment laws in Indonesia, this position is only open to Indonesians.

Clubhouse Manager

20-May-2025
HomeTeamNS | 55319 - Khatib, North Region
This job post is more than 31 days old and may no longer be valid.

HomeTeamNS


Job Description

Job Overview:

 Work with the Director of Operations to ensure divisional workplans are implemented and budgets adhered to.  Provide leadership for effective management of club operations, including the overall administrative management, maintenance and operation of the Clubhouse and its facilities; and to ensure positive customer experience and efficiency of club operations.

 

Responsibilities:

  • Work closely with NS leaders to develop and implement the club’s long-term and short-term business plans.

  • Ensure effective management of club operations (financial, operational and administrative) and a consistently high usage rate of club facilities, to meet targets set in the divisional workplan. 

  • Generate revenues for the clubhouse and develop business opportunities for the clubhouse and in-house tenants.

  • Organise, coordinate and facilitate membership-based projects and events, activities and courses.

  • Review activities, services, facilities and amenities to ensure relevance and viability, and initiate/develop new ones to keep pace with members’ changing needs and interests and to promote engagement.

  • Monitor competitiveness of activities organized / facilities offered for members by keeping abreast of market trends and research on new ideas/trends.

  • Liaise with Marketing Agent on the tenant mix and progress of tenancy renewals, maintain effective relationships and interaction with tenants, ensure maximum satisfaction by reacting promptly to queries from tenants, and maintain and develop customer relationships through constant liaison with tenants on any issues.

  • Seek legal advice on sub-tenant agreements and service contracts.

  • Attain approved projected financial performance for all HomeTeamNS-operated facilities under the club’s purview.  Take effective action for non-performing facilities and ensure effective/responsive management.

  • Manage public relations and publicity for the club, in consultation with HQ’s Corporate Communication Department.  Ensure effective communication to promote club facilities/activities to members.  Evaluate effectiveness and quality of publicity efforts and take appropriate actions and initiatives to enhance the clubhouse’s image.

  • Ensure proper upkeep and maintenance of the clubhouse's properties comprising all vicinities pertaining to clubhouse operations. 

  • Ensure tight control of club management and operations in areas like policy/procedures adherence including but not limited to procurement procedures. 

  • Lead and mentor staff through providing guidance, development and motivation.  Identify staff with potentials and draw up succession plans for key positions.

  • Schedule, supervise and direct the duties of all clubhouse operational staff.

  • To develop /contribute to development of an effective Standard Operating Procedure for the Operations Department.

  • Support and implement key organization directives such as those prescribed by the Customer Experience Department and the Human Resource Department.

  • Institute regular checks on accounts and inventory and ensure effective follow-up to approved recommendations by the Management and Audit Committee.

  • Work closely with the Property and Estate Management Department on any upgrading works in the Clubhouse and/or its facilities. To oversee the upgrading works or replacement projects till completion. 

  • Manage vendors, suppliers, term contractors and any other external agencies.

  • Maintain close and cordial working relations with the Executive Committee’s chairman, business stakeholders and members.

 

Requirements:

  • Degree / Higher Diploma in Business Management, Hospitality, Marketing, Public Relations or any related field.

  • Preferably have relevant experience in Clubhouse and Hospitality industry.

  • Good knowledge in facility management, finance budgeting, marketing strategy and business management.

·       Proficient in MS Office and databases

  • Must possess good leadership with strong project management skill.

  • Able to multi-task, handle stress, able to work with people of all level and possess great time management/organizational.

  • Good interpersonal, good oral and written communication skills and social skills.

  • Meticulous, reliable and demonstrates high integrity.

  • Must be prepared to work irregular hours, including weekends and public holidays.

Asst. Director of Sales (BKK based)

20-May-2025
M Social Hotel Phuket | 55225 - Ko Samui, Surat Thani
This job post is more than 31 days old and may no longer be valid.

M Social Hotel Phuket


Job Description

  • Email: msp.recruit@millenniumhotels.com
  • Tel: 076601999, 076601801, 076601802

โรงแรม, ที่พัก

โรงแรม เอ็มโซเชียล โฮเทล ภูเก็ต รับสมัครงานหลายตำแหน่ง
สนใจสมัครด้วยตนเองได้ ตั้งแต่ วันจันทร์ - วันศุกร์
เวลา 08.30 – 11.30 น. และ เวลา 13.30 - 16.30 น
ณ โรงแรม M Social Hotel Phuket (อยู่ติดกับห้างจังซีลอน ป่าตอง)

สอบถามข้อมูลเพิ่มเติม ติดต่อได้ที่แผนกทรัพยากรบุคคล
เบอร์ติดต่อ 076-601999 หรือ 076-601801 หรือส่งประวัติ(Resume)
ไปยังอีเมล์ msp.recruit@millenniumhotels.com

M Social Hotel Phuket is hiring for the following position, If you are a proactive, professionally presented person and want to be part of a dynamic and growing organization, then is definitely your next long-term role!

ENGINEERING

HUMAN RESOURCES
  • นักศึกษาฝึกงานทุกแผนก (10)
SECURITY
  • Security Officer (3)
  • Security Supervisor (2)

SALES AND MARKETING

FRONT OFFICE

FOOD AND BEVERAGE
  • Restaurant Manager (1)

รายละเอียด

Based on Bangkok

แผนก:

SALES AND MARKETING

จำนวน:

1 อัตรา

ระดับการศึกษา:

ปริญญาตรี ขึ้นไป

เวลาทำงาน:

งานประจำ

เงินเดือน:

ตามตกลง

ผู้ติดต่อ:

ฝ่ายทรัพยากรบุคคล

อีเมล์:

msp.recruit@millenniumhotels.com

เบอร์ติดต่อ:

076601999

ลงประกาศเมื่อ:

19 พ.ค. 68

Duty Manager25082630

20-May-2025
Fairfield by Marriott Chow Kit Kuala Lumpur | 55273 - Kuala Lumpur
This job post is more than 31 days old and may no longer be valid.

Fairfield by Marriott Chow Kit Kuala Lumpur


Job Description

JOB SUMMARY

Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Management of Front Desk Team

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and building mutual trust, respect, and cooperation among team members.

• Serves as a role model to demonstrate appropriate behaviors.

• Supports all day-to-day operations.

• Understands employee positions well enough to perform duties in employees' absence.

• Coaches, counsels and encourages employees.

• Handles employee questions and concerns.

• Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager.

• Guides daily Front Desk shift operations.

• Communicates performance expectations to employees in accordance with job descriptions for each position.

Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

• Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.

• Strives to improve service performance.

• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

• Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates.

• Supervises same day selling procedures to maximize room revenue and property occupancy.

• Understands the impact of Front Desk operations on the overall property financial goals and objectives.

Ensuring Exceptional Customer Service 

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Sets a positive example for guest relations.

• Empowers employees to provide excellent customer service within guidelines.

• Handles guest problems and complaints seeking assistance from supervisor as necessary.

• Interacts with guests to obtain feedback on product quality and service levels.

Managing Projects and Policies

• Implementing the customer recognition/service program, communicating and ensuring the process.

• Assists in the review of comment cards and guest satisfaction results with employees.

• Ensures employees have the proper supplies and uniforms.

• Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.

Supporting Handling of Human Resource Activities

• Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

• Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

• Provides feedback to individuals based on observation of service behaviors.

• Participates in an ongoing employee recognition program.

• Conducts training when appropriate.

• Participates in the employee performance appraisal process.

Additional Responsibilities 

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluating results to choose the best solution and solve problems.

• Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.

• Performs all duties at the Front Desk as necessary.

• Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations.

• Complies with loss prevention policies and procedures.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you’ll deliver on the Fairfield Guarantee — our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Duty Manager

20-May-2025
Fairfield by Marriott, Chow Kit Kuala Lumpur | 55233 - Kuala Lumpur City Centre, Kuala Lumpur
This job post is more than 31 days old and may no longer be valid.

Fairfield by Marriott, Chow Kit Kuala Lumpur


Job Description

Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements.  Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk.  Strives to ensure guest and employee satisfaction and achieve the operating budget.  Assists in completing financial and administrative responsibilities. Core activities: -

  • Supporting Management of Front Desk Team
  • Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals
  • Ensuring Exceptional Customer Service
  • Managing Projects and Policies
  • Supporting Handling of Human Resource Activities
  • Additional Responsibilities Related to Front Office Operation

Operations Manager

20-May-2025
Sotogrande Hotel and Resort Group | 55282 - Lapu-Lapu City, Cebu
This job post is more than 31 days old and may no longer be valid.

Sotogrande Hotel and Resort Group


Job Description

About the role

Sotogrande Hotel and Resort Group is seeking an experienced Operations Manager to join our team at Vista Mar Beach Resort in Lapu-Lapu City, Cebu. As Operations Manager, you will play a pivotal role in overseeing the day-to-day operations of the resort facilities, ensuring exceptional guest experiences and the efficient running of all departments. This is a full-time position based on-site in Lapu-Lapu City.

What you'll be doing

  • Coordinate and supervise the activities of all operational departments, including front desk, housekeeping, food and beverage, and facilities management

  • Develop and implement operational strategies, policies, and procedures to optimise efficiency and service quality

  • Monitor and analyse key performance indicators to identify areas for improvement and implement corrective actions

  • Liaise with department heads to ensure seamless communication and collaboration across the organisation

  • Manage staffing, scheduling, training, and development to maintain high levels of employee engagement and productivity

  • Oversee the maintenance and upkeep of all hotel and resort facilities, ensuring a safe and well-maintained environment for guests and staff

  • Respond to guest inquiries and complaints, and work to resolve issues in a timely and professional manner

  • Collaborate with the leadership team to develop and execute strategic plans for the growth and development of the business

What we're looking for

  • Minimum 5 years of experience in a senior operations within the hospitality industry

  • Demonstrated expertise in managing all aspects of hotel or resort operations, including front desk, housekeeping, food and beverage, and facilities management

  • Strong leadership and people management skills, with the ability to motivate and develop high-performing teams

  • Excellent problem-solving and decision-making abilities, with a focus on delivering exceptional guest experiences

  • Proficient in financial management, budgeting, and performance analysis

  • Degree in Hospitality Management or a related field preferred

  • Fluency in English and the local language(s) is essential

Restaurant Manager

20-May-2025
BOK Fried Chicken | 55296 - Makati City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

BOK Fried Chicken


Job Description

BOK KOREAN FRIED CHICKEN is one of the fastest growing quick-service restaurants (QSRs) in the Philippines. We are committed to providing delicious and high-quality food accompanied by excellent customer service. Our customers, affectionately known as BOKada, inspire us to continually meet their wants and needs. At BOK, we prioritize generous servings of quality food and aim to create an enjoyable and fulfilling dining experience for our BOKada.

Role Description

This is a full-time role for a Branch Manager at our Makati location. The Branch Manager will oversee daily operations, ensure high levels of customer satisfaction, manage and motivate staff, and maintain high standards of food quality and safety. Responsibilities include ordering supplies, managing budgets, handling customer complaints, creating staff schedules, and ensuring compliance with company policies and procedures.

To be deployed in any of the following locations:

  • BOK Dela Rosa (Makati City)

  • BOK Wilson (San Juan City)

  • BOK California Garden Square (Mandaluyong City)

Qualifications

  • Leadership and team management skills

  • Customer service and relationship management skills

  • Knowledge of food safety standards and practices

  • Budget management and financial skills

  • Communication and interpersonal skills

  • Problem-solving and decision-making skills

  • Experience in the food and beverage industry is a plus

  • Bachelor's degree in Business Administration, Hospitality Management, or related field is preferred

We offer:

  • Competitive salary package.

  • 13th month salary.

  • Vacation and sick leave credits.

  • HMO upon regularization.

  • Flexible work arrangements.

  • Values-based culture.

  • Work-life balance.

  • Free staff meals

To Apply:

If you're interested in this opportunity, please send your resume to BOKHumanResources@aviph.com with "Branch Manager - BOK" in the subject line. At Account Ventures Inc., we embrace diversity and are committed to providing equal opportunities to all candidates, regardless of their background or experience.

F&B Head Host/Hostess - Jin Ting Wan

20-May-2025
Marina Bay Sands Pte Ltd | 55253 - Marina South, Central Region
This job post is more than 31 days old and may no longer be valid.

Marina Bay Sands Pte Ltd


Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

Job Responsibilities

  • Analyze budget and P&L for the outlet.
  • Leading a team of outlet Hosts / Hostess. This position will be accountable for planning, coordinating and managing the receptions and services to ensure restaurant operations run efficiently and effectively and that customer service standards are maintained at all times.
  • Work with team members in service and food preparation to formulate new promotional ideas that would impact the revenues and profitability of the outlet. Review operating results with the team and identify opportunities to improve performance.
  • Ensure all cashiering procedures are processed in compliance with accounting standards. Monitor and minimize wastage of consumables and maintain labor productivity ratios
  • On a regular basis, inspect table set-ups; check for cleanliness, neatness of the restaurant environment ensuring compliance with standards of cleanliness and order.
  • Respond to guest comments, requests and complaints in a timely and professional manner. Take personal responsibility to resolve issues.
  • Responsible for maintaining and coordinating reviews, discipline, staff awards, flexi days, payroll, SRFs, etc.
  • Approves the schedule and flexi day requests for all restaurant staff. 
  • Responsible for coordinating training of all staff as needed. Maintains guest profiles on a daily basis and takes appropriate actions as necessary.

Job Requirements

Education & Certification

  • Certificate or Diploma in Restaurant Management or extensive F&B experience. High-volume, fast-paced restaurant experience is a plus

Experience

  • A minimum of 5 years experience at a managerial level in a 5-star hotel or a deluxe restaurant

Other Prerequisite

  • Fluent in English and knowledge of additional languages is a plus
  • Be willing to work any day and any shift
  • Able to perform under pressure
  • Respond to visual and aural cues

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

F&B Head Bartender - Koma

20-May-2025
Marina Bay Sands Pte Ltd | 55262 - Marina South, Central Region
This job post is more than 31 days old and may no longer be valid.

Marina Bay Sands Pte Ltd


Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

Job Responsibilities

Supervision & Team Management

  • Assist the management staff in planning, coordinating and managing staff and services to ensure the Bar operations run efficiently and effectively and that customer service standards are always maintained.

  • Provide strong presence and leadership amongst the team in absence of management Staff.

  • Oversee the bar staff, including bartenders, servers, and hostess ensuring they perform efficiently and provide exceptional service.

  • Assist with recruitment, training, scheduling, and development of team members.

  • Ensure pre-shift meetings with staff are carried out and review all information pertinent to the day's business.

Service Excellence

  • Ensure high levels of customer satisfaction by providing a welcoming atmosphere and addressing customer complaints or feedback promptly.

  • Lead by example in delivering excellent customer service.

  • Review operating results with the team and identify opportunities to improve performance.

  • Review the reservation book, pre-assign designated tables and follow up on all special requests.

  • Inspect that enough menus are available and in good condition for service.

Inventory & Stock Control

  • Monitor stock levels, conduct regular inventory checks, and coordinate orders with suppliers to ensure the bar is well-stocked with beverages, garnishes, glassware, and other essentials.

  • Work with staff in service and food preparation to minimize wastage and increase productivity and efficiency.

Menu Development

  • Collaborate with management and bartenders to develop new cocktails, seasonal drinks, and special promotions that appeal to the clientele.

Work environment & Staff Development

  • To create a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; compliance with company policies and legal requirements.

Regulatory Compliance and Sanitation Standards

  • Ensure the bar complies with health and safety regulations, alcohol licensing laws, and company standards.

  • Maintain cleanliness and organization throughout the bar area.

Financial Management

  • Assist in managing cash registers, handling cash, and ensuring proper financial records are maintained.

  • Monitor sales targets and work towards achieving them.

Problem Solving

  • Handle any issues that arise during service, such as customer complaints, staff conflicts, or equipment malfunctions, in a calm and efficient manner.

Job Requirements

Education & Certification

  • Diploma/Degree in hospitality or related field preferred

Experience

  • A minimum of 2 years’ experience at a supervisory level within a bar or hospitality setting.

Other Prerequisite

  • Strong knowledge of beverages, mixology, and bar operations.

  • Excellent communication and leadership skills.

  • Strong organizational and multitasking abilities.

  • Ability to work well under pressure in a fast-paced environment.

  • Knowledge of health and safety regulations.

  • Customer-focused with a positive attitude.

  • Ability to work flexible hours, including nights, weekends, and public holidays.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

F&B Sous Chef - Sky Residence

20-May-2025
Marina Bay Sands Pte Ltd | 55264 - Marina South, Central Region
This job post is more than 31 days old and may no longer be valid.

Marina Bay Sands Pte Ltd


Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

Job Responsibilities

  • Support the Executive Chef and the team ensuring smooth daily operations.

  • Manage and handle all administrative duties for the department with regards to Team Members, payroll, records, scheduling, duty rosters, purchase requests, market list order and recipe costing as per company operating systems.

  • Assist in menus preparation, recipe card and plating guides.

  • Work closely with receiving and purchasing team on a day-to-day operation controlling raw material quality standard.

  • Ensure quality of food items according to the standards in place. It includes ensuring all food items are in perfect sanitary condition, applying “First in First out!” best kitchen practice.

  • Monitor the production of food items to ensure they are in compliance with the prescribed recipes and specifications.

  • Adhere to all the standards of food presentation, production, and portioning controls.

  • Ensure uncompromising level of commitment and support to the Hygiene Manager and Executive Chef to achieve the highest level of food safety requirement in all kitchens.

  • Ensure safe and proper use of equipment at all times and to give guidance to all culinary colleagues.

  • Provide accurate recipes with appropriate training to the line cooks enabling them to deliver consistent food product.

  • Assist individuals with their job functions and on the job training when necessary to ensure optimum service to customers.

  • Estimate food consumption to schedule purchases and requisition of raw materials.

  • Minimize food waste and spoilage to expenses in line with budget.

  • Prepare efficient daily work list and train line cooks to produce mise en place with sense of priority and time management.

  • Assist Executive Chef in providing all team members with a daily briefing to inform them of particular items, changes in procedures, new operating policies or information deemed to be of general interest.

  • Provide constant feedback to the employees on their job performance creating a work environment which values trust and transparency.

  • Maintain high productivity levels through efficient monitoring of duty roster which are relevant to business needs. Organize and plan annual leave in the same manner.

  • Maintain high standards of grooming for oneself and subordinates ensuring good customer relations at all times, in particular when working in the public areas of the hotel.

  • Work inside and continuously maneuver in and around all areas of the offices as well as the Kitchen.

Job Requirements

Education & Certification

  • Diploma/Degree in Western/ Chinese Culinary Arts or related field preferred

Experience

  • 7 years managerial experience in a high volume 4-5 star hotel / Restaurant

Competencies

  • Possess a comprehensive and diverse culinary background that suggests a well-developed set of skills in terms of being able to cope in a large, diverse kitchen & restaurant environment

  • Knowledge of Asian / Western / Italian / Japanese cuisines, their preparation and service.

  • Have understanding of latest culinary concepts in a broad range of cuisines

  • Knowledge in using computer for administration work

  • Good knowledge on basic accounting and calculation of food costs

  • Excellent logistical, culinary and leadership skills

  • Able to instill safety and sanitation habits

  • Willing and able to work shift work

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

North - Assistant Outlet Manager/ Outlet Manager

20-May-2025
Commonwealth Concepts Pte. Ltd. | 55306 - North Region
This job post is more than 31 days old and may no longer be valid.

Commonwealth Concepts Pte. Ltd.


Job Description

Responsible for outlet operations. Perform ordering of non-food items, monitor and control operational costs, ensure maximum customer satisfaction and handle all staffing issues e.g. appraisal, promotion, hiring, etc. May also plan marketing strategies with Area Manager.

 

Responsibilities

  • Monitors outlet’s expenses, ensuring all costs are within budget. Feedback regularly to Management about discrepancies/adjustments in budgets.

  • Assist Area Manager to develop market positioning and ensure that advertising, promotions, food, and prices are consistent with and communicate that positioning to the staff. 

  • Maximize sales potential of outlet through local store marketing.

  • Control labour costs through sound scheduling and improving employee productivity through training and better kitchen and dining room layouts.

  • Ensure that every staff understand their duties and responsibilities. 

  • Oversee all staffing issues including areas like motivation, recruitment, discipline, and training.

  • Plan staff schedule in advance and ensure that there are enough staff for service and kitchen operations.

  • Supervise cash flow and handle petty cash payments.

  • Develop and help to implement cashier and administrative systems.

  • Make every effort to let customers feel welcome with friendly and uncompromising service. Ensure all service crew follow likewise.

  • Solicit feedback from customers and staff, for areas of improvement and incorporate useful suggestions into operations.

  • Supervise operations in outlet and serve customers when required.

  • Handle cashiering when others are not available. Tally cash register and bank in cash daily.

  • Handle customer complaints, maintaining good customer relationships.

  • Review customer feedback and channel this back to Assistant Outlet Chef or Outlet Chef

  • Ensure that high standard of hygiene is maintained in the kitchen.

  • Any ah-hoc duties assigned by Management.

 

Requirements

  • Experience in F&B industry

  • Able to perform extended shift duties; weekends & public holidays

  • Enjoys interacting with people and servicing customers

  • Possess good communication skills

  • Able to lead, manage and motivate outlet staff

  • Always keen to get feedback for improvement

  • Is matured and shows good leadership skills

 

Other Information

  • Attractive remuneration/ benefits

  • Location: Causeway Point / North Point

 

EQUIPMENT MANAGER

20-May-2025
G-STAR SUBIC INC. | 55238 - Olongapo City, Zambales
This job post is more than 31 days old and may no longer be valid.

G-STAR SUBIC INC.


Job Description

Employer : G-STAR SUBIC, INC.

Address : Unit CD, Bldg. NE2 & NE3, Industrial Lot 53 & 54A, THEP Ave. Ext., lndustrial District, Tipo Hightech, Ecopark, Subic Bay Freeport Zone

Business Nature : Engaged in the business of manufacturing, installation and sales of silicon wafers, solar cells, modules, and photovoltaic application systems, processing, research and development; engaged in the production and sales of raw materials for solar energy and related supporting products; and to engage in the import and export of goods and technologies.

Applications may be sent to: Joanne Erika Pedraya / Corp. Sec. & Admin / https://www.gstarsolar.com/ hr.subic@gstarsubic.com

Any qualified & competent Filipino jobseeker who intend to be hire for the same position may file an application / objection at the Department of Labor and Employment R3 at Diosdado Macapagal Regional Government Center, Maimpis, City of San Fernando, Pampanga.

G-STAR SUBIC, INC. hereby declares that the above-named foreign nationals are able, willing, and qualified to perform the services and job description

for this FACILITIES AND EQUIPMENT MANAGER position. The company has the intention to employ the said foreign national and apply for an Alien Employment Permit with the Department of Labor and Employment R3 located at Diosdado Macapagal Regional Government Center, Maimpis, City of San Fernando, Pampanga.

If there are any objections, please contact the concerned DOLE Regional Office 3.

Restaurant Manager

20-May-2025
DINELINK INC. | 55295 - Ortigas, Pasig City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

DINELINK INC.


Job Description

Job Title: Restaurant Manager

Job Description: As a restaurant manager, you will be responsible for overseeing all aspects of the restaurant's operations to ensure exceptional guest experiences, efficient operations, and profitability. You will lead and motivate the team, maintain high standards of quality, cleanliness, and safety, and manage administrative tasks to support the business's success.

Responsibilities:

  1. Supervise and coordinate daily restaurant operations, including opening and closing procedures.
  2. Train, coach, and motivate staff to deliver excellent customer service and achieve performance targets.
  3. Ensure compliance with health, safety, and sanitation regulations.
  4. Monitor inventory levels and order supplies as needed to maintain stock levels and minimize waste.
  5. Manage restaurant budgets and financial transactions, including cash handling and reporting.
  6. Develop and implement strategies to maximize sales and profitability.
  7. Resolve customer complaints promptly and professionally.
  8. Conduct regular inspections to ensure cleanliness, maintenance, and adherence to brand standards.
  9. Coordinate with vendors, suppliers, and contractors as necessary.
  10. Stay updated on industry trends and competitor activities to identify opportunities for improvement.

Qualifications:

  1. Previous experience in restaurant management or a related field.
  2. Strong leadership and communication skills.
  3. Ability to multitask and prioritize in a fast-paced environment.
  4. Knowledge of food safety regulations and best practices.
  5. Excellent problem-solving abilities.
  6. Proficiency in basic computer software (e.g., MS Office, POS systems).
  7. Flexibility to work evenings, weekends, and holidays as needed.

Preferred Qualifications:

  1. Bachelor's degree in hospitality management or a related field.
  2. Certification in food safety or restaurant management.
  3. Experience with scheduling software and labor management systems.
  4. Familiarity with local market trends and customer preferences.

Skills:

  1. Leadership
  2. Communication
  3. Decision-making
  4. Problem-solving
  5. Time management
  6. Financial acumen
  7. Customer service

Working Conditions:

  • Fast-paced restaurant environment
  • Standing and walking for extended periods
  • Evening, weekend, and holiday shifts required

Executive Housekeeper

20-May-2025
Private Advertiser | 55283 - Pasig City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Private Advertiser


Job Description

Job Description:

  • Direct and supervise the overall operations of the Housekeeping Department, including rooms, public areas, laundry, and linen management.

  • Establish and implement departmental policies, standards, and procedures in line with Marco Polo Hotels' brand guidelines.

  • Develop and manage the housekeeping budget, including cost control, inventory, and staffing needs.

  • Lead, train, and motivate a team of housekeeping supervisors, attendants, and laundry personnel to deliver consistent service excellence.

  • Conduct regular inspections of guest rooms, public areas, and back-of-house to ensure cleanliness and maintenance standards are met.

  • Coordinate closely with Engineering, Front Office, and other departments to ensure smooth operations and guest satisfaction.

  • Manage linen and supply inventories, ensuring proper stock levels and quality control.

  • Monitor guest feedback, address concerns promptly, and implement service recovery measures when necessary.

  • Ensure full compliance with hygiene, safety, and environmental regulations.

  • Participate in recruitment, performance evaluations, and career development planning for housekeeping team members.

Qualifications:

  • Diploma or degree in Hospitality Management or a related field is preferred.

  • Minimum of 5 years of experience in a leadership role within the housekeeping department of a luxury hotel.

  • Strong knowledge of housekeeping operations, budgeting, and staff management.

  • Excellent attention to detail, organizational skills, and the ability to lead a large team effectively.

  • Strong communication and interpersonal skills, with the ability to interact professionally with guests and team members.

  • Experience with hotel management systems and housekeeping software.

Sous Chef

20-May-2025
Frontier Ortigas Hotel and Resort Corporation | 55290 - Pasig City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Frontier Ortigas Hotel and Resort Corporation


Job Description

Job Description:

  • Oversees kitchen operations including mise en place, food production, buffet preparation, and quality control, ensuring adherence to recipes and hygiene standards.

  • Manages staff scheduling, attendance, training, and discipline while fostering communication and productivity across shifts.

  • Coordinates closely with chefs, restaurant managers, stewarding, and housekeeping to ensure smooth operations, cleanliness, and proper food storage.

  • Monitors food inventory, requisitions, equipment maintenance, and cost control to optimize efficiency and maintain budget targets.

  • Participates in menu planning, staff meetings, and special events while ensuring compliance with hotel policies and food safety regulations.

Qualifications:

  • Diploma or degree in Culinary Arts or related field

  • Minimum 3–5 years of experience in a similar role within a high-volume kitchen

  • Strong leadership and team management skills

  • In-depth knowledge of food safety standards, hygiene, and kitchen operations

  • Excellent communication and organizational abilities

  • Ability to manage inventory, control food costs, and maintain quality standards

  • Experience in menu planning and staff training

  • Flexibility to work shifts, weekends, and holidays as required

  • Proficient in coordinating with multiple departments and handling operational challenges

  • Familiarity with hotel or large-scale restaurant kitchen environments is an advantage

Pastry Chef

20-May-2025
Frontier Ortigas Hotel and Resort Corporation | 55292 - Pasig City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Frontier Ortigas Hotel and Resort Corporation


Job Description

Job Description:

  • Oversee the pastry section's daily operations, ensuring quality, hygiene, and efficiency, stepping in for the Executive Pastry Chef when needed.

  • Maintain high standards for mise en place, recipe execution, presentation, and compliance with HACCP and FSR policies.

  • Lead and mentor the pastry team, providing hands-on guidance and fostering a positive, productive work environment.

  • Manage inventory, minimize waste, control food costs, and ensure timely preparation for events and functions, while keeping equipment and facilities well-maintained.

  • Stay current with industry trends, contribute to creative menu development, and ensure effective training and performance management within the pastry team.

Qualifications:

  • Diploma or Degree in Culinary Arts or Baking & Pastry Arts

  • Minimum 5–7 years of progressive experience in a high-end pastry kitchen, with at least 2–3 years in a leadership role

  • Strong understanding of pastry production, HACCP regulations, and kitchen safety protocols

  • Proven leadership, communication, and team development skills

  • High attention to detail and commitment to product quality and presentation

  • Strong organizational and time-management skills

  • Creativity and knowledge of current industry trends in pastry and dessert design

  • Flexibility to work varying shifts, weekends, and holidays as business demands

Executive Chef

20-May-2025
Destination Group | 55227 - Phuket
This job post is more than 31 days old and may no longer be valid.

Destination Group


Job Description

Job Title: Executive Chef (Open for Expats)
Company: Destination Hospitality Thailand

We are seeking a creative and talented Executive Chef to lead our culinary team and elevate our dining offerings. The ideal candidate will have a passion for food, extensive culinary knowledge, and strong leadership skills to manage kitchen operations effectively.

Key Responsibilities:

  • Oversee all aspects of kitchen operations, including menu planning, food preparation, and presentation.
  • Develop and implement innovative menus that reflect current trends and guest preferences.
  • Ensure the highest standards of food quality, hygiene, and safety in compliance with health regulations.
  • Manage kitchen staff, providing training, mentoring, and performance evaluations.
  • Control food costs and manage inventory to maximize profitability.
  • Collaborate with the management team to plan special events and culinary promotions.
  • Stay updated on industry trends, sourcing new ingredients, and incorporating sustainable practices.

Qualifications:

  • Bachelor’s degree in Culinary Arts or a related field.
  • Minimum of 5 years of experience in a similar role, with a strong background in fine dining.
  • Proven leadership and team management skills.
  • Excellent creativity and presentation skills.
  • Strong knowledge of food safety regulations and best practices.
  • Fluency in English; knowledge of Thai language is a plus.

Why Join Us?

  • Competitive salary and benefits package.
  • Work Permit and Work Visa
  • Relocation Package: Staff Meals and Accommodation
  • Opportunities for professional development and career advancement.
  • Work in a vibrant and collaborative environment.
  • Be part of a team that values creativity and innovation in hospitality

How to Apply:
If you are passionate about culinary excellence and ready to lead a dynamic kitchen team, we want to hear from you! Please submit your resume and a cover letter detailing your relevant experience to recruitment@destination-group.com. Please include “Executive Chef” in the subject line.

Cluster Hygiene & Sustainability Manager - JW Marriott Phuket Chalong Bay...

20-May-2025
JW Phuket Chalong Bay | 55268 - Phuket
This job post is more than 31 days old and may no longer be valid.

JW Phuket Chalong Bay


Job Description

JOB SUMMARY

Responsible verifying that operations are in compliance with hygiene and food safety standards. Advises on proper food handling practices and provides food hygiene training for all new hires and trainees. Identifies key areas of risk in various food operations and takes preemptive remedial action. Provides technical advice on product labeling issues for fulfilling government requriements.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 2 years experience in the food and beverage, culinary, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major.

Preferred: 

Environmental Health Degree or Culinary Degree

CORE WORK ACTIVITIES

Managing Hygience and Food Safety Operations

• Verifies compliance with Brand Standard Audit (BSA) requriements of Marriott International throughout the operations.

• Advises and monitors food handlers on the proper good handling practices and verifies their observance.

• Identifies key areas of risk in various food operations and takes preemptive remedial action.

• Verifies complianace with food and hygiene regulations, licensing conditions and codes of practice relating to food operations.

• Provides technical advice on product labeling issues for fulfilling government requirements.

• Provides in-house food hygiene training for all good handlers, (e.g. new hires and trainees).

• Handles complaints or enquiries from customers and local food sategey and health departments on food hygiene matters.

• Conducts and records daily kitchen inspections on the personal, environmental and food hygiene condictions and provides corrective action plans as necessary.

• Conducts regular vendor inspections in partnership with purchasing and culinary leadership.

• Conducts regular internal BSA inspections with culinary leadership and kitchen cleaning staff.

• Conducts regular inspections on the kitchen of kitchen equipment and verifies defects and non-conformities are remedied by the appropriate parties.

• Coordinates cleaning program in all F&B areas (e.g., General clean), identifying trends and making recommendation for improvements.

• Establishes and maintains open, collaborative relationships with employees.

• Liases with pest control company for any pest issues and monitors pest control performance.

• Maintains and makes improvements to hygiene standards.

• Regularly reviews and refreshes the food safety standards of all food handlers withing the property.

• Maintains documentation on all hygiene and food safety stadards throughout the operation.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Cluster Assistant Director of Food & Beverage - JW Marriott Phuket Chalong...

20-May-2025
JW Phuket Chalong Bay | 55269 - Phuket
This job post is more than 31 days old and may no longer be valid.

JW Phuket Chalong Bay


Job Description

JOB SUMMARY

Assists in leading the property’s food and beverage/culinary operation, including Restaurants/Bars, Room Service, and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand’s target customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Delivers products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 6 years experience in the food and beverage, culinary, event management, or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in the food and beverage, culinary, event management, or related professional area.

CORE WORK ACTIVITIES

Developing and Executing Food and Beverage Strategy and Goals

• Works with direct reports to develop and implement promotions, food and wine pairings, menu items and presentations.

• Develops a food and beverage operating strategy that is aligned with the brand’s business strategy and leads its execution.

• Ensures integration of departmental goals in game plans.

Leading Food and Beverage Teams

• Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).

• Works with direct reports to review business in house and potential business in surrounding area and troubleshoot potential challenges/conflicts.

• Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings and staff meetings).

• Reviews staffing levels to ensure that guest service and operational needs are met.

• Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.

• Provides feedback to employees based on observation of service behaviors.

• Utilizes employee feedback and an “open door” policy to identify and address employee problems or concerns in a timely manner.

• Communicates critical information gained from pre- and post-convention meetings to areas of responsibility.

• Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned.

• Order and purchase equipment and supplies.

Maximizing Food and Beverage Revenue

• Reviews financial reports and statements to determine how Food and Beverage is performing against budget.

• Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees.

• Encourages calculated risk-taking to generate incremental revenue and deliver Savvy Service.

Ensuring Exceptional Customer Service

• Creates an atmosphere in all food and beverage areas that meets or exceeds guest expectations.

• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.

• Strives to improve service performance.

Managing and Conducting Human Resource Activities

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.

• Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.

• Communicates and executes departmental and property emergency procedures.

• Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.

• Ensures new hires participate in the department’s orientation program and receive the appropriate new hire training to successfully perform their job.

• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.

• Establishes guidelines so employees understand expectations and parameters.

• Ensures employees receive on-going training to understand guest expectations.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

All Day Dining Manager - Courtyard by Marriott Phuket Chalong Bay25082909

20-May-2025
JW Phuket Chalong Bay | 55270 - Phuket
This job post is more than 31 days old and may no longer be valid.

JW Phuket Chalong Bay


Job Description

JOB SUMMARY

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Managing Day-to-Day Operations

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.

• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

Leading Food and Beverage Team

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Serves as a role model to demonstrate appropriate behaviors.

• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Ensures and maintains the productivity level of employees.

• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.

• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.

• Ensures compliance with all applicable laws and regulations.

• Ensures compliance with food handling and sanitation standards.

• Ensures staff understands local, state and Federal liquor laws.

• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

• Establishes guidelines so employees understand expectations and parameters.

• Monitors alcohol beverage service in compliance with local laws.

Ensuring Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.

• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.

• Empowers employees to provide excellent customer service.

• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.

• Handles guest problems and complaints.

• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.

• Ensures corrective action is taken to continuously improve service results.

• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.

• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).

Managing and Conducting Human Resource Activities

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.

• Ensures employees are treated fairly and equitably. Strives to improve employee retention.

• Ensures employees receive on-going training to understand guest expectations.

• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.

• Strives to improve service performance.

• Ensures recognition is taking place across areas of responsibility.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluating results to choose the best solution and solve problems.

• Assists servers and hosts on the floor during meal periods and high demand times.

• Recognizes good quality products and presentations.

• Supervises daily shift operations in absence of Assistant Restaurant Manager.

• Oversees the financial aspects of the department including purchasing and payment of invoices.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Director of Events - JW Marriott Phuket Chalong Bay Resort & Spa and...

20-May-2025
Marriott International | 55272 - Phuket
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

JOB SUMMARY

Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; experienced (1 – 2 years of experience) in the event management or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.

CORE WORK ACTIVITIES

Managing Event Logistics and Operations

• Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.

• Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.

• Adheres to all standards, policies, and procedures.

• Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.

• Manages group room blocks and meeting space for average to large-sized assigned groups.

• Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions.

• Uses his/her judgment to integrate current trends in event management and event design.

• Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).

• Participates in customer site inspections and assists with the sales process as necessary.

• Performs other duties as assigned to meet business needs.

• Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience.

Ensuring and Providing Exceptional Customer Service 

• Delivers excellent customer service throughout the customer experience and encourages the same from other employees.

• Empowers employees to provide excellent customer service.

• Sets a positive example for guest relations.

• Coordinates and communicates event details both verbally and in writing to the customer and property operations.

• Makes presence known to customer at all times during this process.

• Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.

• Follows up with customer post-event.

• Responds to and handles guest problems and complaints.

• Uses personal judgment and expertise to enhance the customer experience.

• Stays available to solve problems and/or suggest alternatives to previous arrangements.

• Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

• Interacts with guests to obtain feedback on product quality and service levels.

• Ensures hourly employees understand expectations and parameters for event activities.

Leading Event Management Teams

• Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.

• Leads formal pre-event and post-event meetings for average to large-sized assigned groups.

• Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).

Supporting and Coordinating with the Sales and Marketing Function

• Assists in the sales process and revenue forecasting for customer groups.

• Up-sells products and services throughout the event process.

• Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.

Conducting Human Resources Activities

• Reviews comment cards and guest satisfaction results with employees.

• Observes service behaviors of employees and provides feedback to individuals and/or managers.

• Assists in the development and implementation of corrective action plans.

• Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.

• Works with the property staff and customers to address operational challenges associated with his/her group.

• Performs other duties as assigned to meet business needs.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Assistant Front Office Manager (Hotels)

20-May-2025
Resorts World at Sentosa Pte Ltd | 55299 - Sentosa, Central Region
This job post is more than 31 days old and may no longer be valid.

Resorts World at Sentosa Pte Ltd


Job Description

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.



Job description:

Primary Responsibilities

· Collaborate with the Operations Managers to maintain the efficient running of the Front Office Management and uphold brand standards.

· Handling the day-to-day operations of the hotel's front desk, contributing to a flawless guest experience

· Coach and guide team members to ensure high level of guest satisfaction

· Work closely with other business units to fulfill and meet guest expectations

· Demonstrate commitment to guest safety and satisfaction by playing a key role in our emergency response procedures, ensuring the wellbeing of our guests and colleagues

Requirements

· Minimum Diploma or Degree in Hospitality or Tourism Management

· Minimum 5 years' experience as a team leader in Front Office / Guest Relations within a hotel environment, preferably in 5-star hotel

· Possess excellent communications, leadership and interpersonal skills

· Able to perform independently and as well as a good team player

· Ability to use basic Microsoft Office applications - Word, Excel, PowerPoint

  • Able to perform shift work, including weekends and public holidays

Assistant Housekeeper

20-May-2025
Resorts World at Sentosa Pte Ltd | 55302 - Sentosa, Central Region
This job post is more than 31 days old and may no longer be valid.

Resorts World at Sentosa Pte Ltd


Job Description

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.



Job description:

Primary Responsibilities:

  • Supervise daily work assignments, staff rosters and routine maintenance of the housekeeping attendants
  • Ensure the highest level of cleanliness for the guests, rooms and public areas
  • Ensure relevant guidance, training and coaching are given to the staff on duty
  • Check on housekeeping supplies and stocks to ensure proper par stocks

Requirements:

  • Minimum GCE O Level
  • Minimum 2 years of housekeeping supervisory experience in Hotel industry
  • Possesses good leadership skills and basic knowledge of housekeeping of guestrooms
  • Able to perform shift work, including working on weekends and public holidays

Assistant Operations Manager (F&B MICE)

20-May-2025
Resorts World at Sentosa Pte Ltd | 55316 - Sentosa, Central Region
This job post is more than 31 days old and may no longer be valid.

Resorts World at Sentosa Pte Ltd


Job Description

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.



Job description:

Primary Responsibilities:

  • Lead and motivate a team of Food & Beverage ("F&B") staff to contribute effectively in achieving MICE's plans and goals

  • Ensure memorable and exceptional experiences for all guests and customers with creative and innovative ideas and concepts with a strong guest recognition system/program

  • Monitor and collaborate with the Culinary team to achieve and maintain a healthy food cost, efficiency and/or profitability

  • Ensure all guest areas are kept and maintained in a spotlessly clean and comfortable state, and proper work areas are provided for team members and kept and maintained in a safe, clean, tidy and organized environment

  • Provide coaching and guidance to F&B team and fulfill all training needs for their future development

Requirements:

  • Preferably certificate in F&B/Hospitality Management

  • Minimum 2 years' experience at a managerial level, preferably having F&B banquet experience

  • Knowledge of various drink recipes and beverage service standards

  • Good interpersonal and communication skills with cheerful personality

Housekeeping Manager

20-May-2025
hospitality resource solutions pte ltd | 55260 - Siglap, East Region
This job post is more than 31 days old and may no longer be valid.

hospitality resource solutions pte ltd


Job Description

Job Description

  1. The Housekeeping Manager prepares and checks the readiness of rooms. He/she leads a team of room attendants and supervisor in delivering excellent guest services and product to the guests.

Job Responsibilities

  • Plan and assign rooms and public areas to be cleaned.
  • Supervise the room attendants and supervisors in maintaining the cleanliness of rooms and public areas.
  • Respond to and follow through guest requests and concerns promptly.
  • Inspect guest rooms and public areas to ensure cleaning is carried out in accordance with hotel service standards.
  • Ensure all floor pantries are equipped with necessary supplies.
  • Conduct on the job and in-service trainings and explain policies, work procedures and to demonstrate use and maintenance of equipment.
  • Evaluate records to forecast department’s manpower requirements.
  • Advise housekeeping and front office team members on rooms’ status.
  • Coach and counsel team members on work performance.
  • Ensure clear and effective communication between housekeeping and other departments
  • Report any damage and maintenance defects to the Engineering Department for rectifications.
  • Perform daily checks to ensure no linen or equipment abuse.
  • Assume cleaning responsibilities when required.
  • Comply at all times with hotel standards and regulations to encourage safe and efficient hotel operations.
  • Perform related tasks as assigned.

Job requirements

  • Degree Holder
  • Minimum 5 years’ experience in hotel housekeeping
  • Knowledge of proper cleaning techniques
  • Possess good interpersonal and communications skills
  • Attention to detail, and able to work within the minimum time
  • Strong leadership skills to teach and manage team members
  • Ability to work both independently and in a team
  • Able to work on weekends and public holidays
  • Able to work night shift

RESTAURANT MANAGER

20-May-2025
RE&S Enterprises | 55259 - Singapore
This job post is more than 31 days old and may no longer be valid.

RE&S Enterprises


Job Description

The Restaurant Manager is responsible for overseeing the efficient running and profitability of the restaurant and for managing employees.

He/she needs to be able to lead as well as work as part of a team.

The job reports to the Vice-president, Area is accountable for average sales of S$250k per month depending on the size of the restaurant. Job Responsibilities:

  • Daily roll call with employees to drive operations effectiveness and efficiency via cleanliness of the restaurant, accurate food order taking, servicing the customer, promotions etc
  • Proactively communicate to employees on KPIs on sales, service and food quality so that together each achieve more (TEAM)
  • Be fully knowledgeable with the restaurant operation and to efficiently manage the operation of all shifts
  • Communicate with Chef on guests’ requirements, and maintain a close and professional working relationship with the kitchen at all times
  • Maintain safety requirements at the restaurant
  • Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines
  • Managing budgets
  • Manage stock levels of food and other related utensils and cutleries
  • Handle customers’ compliments and complaints promptly

•Deliver and present manpower and sales reports

•Suggest and recommend improvements to the running of the restaurant

•Administer and action daily mails, guest report lists, staff rosters, operations reporting and other paperwork promptly and accurately

•Be aware of the current business environment and to bring in sound ideas to increase sales, decrease spending, up selling orders and maximising guests spending where possible

•Communicate effectively with the other departments and colleagues, suppliers and contractors to ensure that all information is communicated clearly and follow up actions are coordinated well

•Assist in recruitment needs

•Responsible for induction training and on the job training of new employees and also newly promoted staff

•Appraise employees to reward and punish fairly

•Understand the need for training and development of employees and to take a proactive approach in training employees especially mandatory training like Basic Food Hygiene and Safety

Job Requirements:

•Preferably with Degree/Diploma in Hospitality related studies or with WSQ Certificate in F&B Operations / F&B Supervision / F&B Management

•Passion for excellent customer service

•Able to lead a team in a fast paced and demanding environment

•Possess good business acumen, results driven and highly organised

•Excellent interpersonal and communication skills

Interested candidates, please forward your detailed resume as well reason for leaving (past and present employment, all last drawn salary please email to hrta@res.com.sg)

Assistant Housekeeper

20-May-2025
Amara Sanctuary Resort Sentosa | 55300 - Southern Islands, Central Region
This job post is more than 31 days old and may no longer be valid.

Amara Sanctuary Resort Sentosa


Job Description

Job Responsibilities:

 

·        Attend daily roll call meeting.

·        Respond to and follow through guest requests, concerns and problems.

·        Ensure all guest rooms are clean and comfortable before guests check in for the day.

·        Supervise and conduct daily inspection of guest rooms, public areas, back-of-house and the compounds of              the Resort.

·        Enforce the compliance of all Resort standards of cleaning.

·        Follow up closely on “Out of Order” rooms and ensure rooms are blocked for repair and maintenance work when required.

·        Track the productivity of Room Attendants on a daily basis through inspecting the standard of cleaning and turnaround time assigned rooms.

·        Inspect the Resort daily so as to ensure guest rooms and public areas are in excellent condition.

·        Set up showroom for special events such as Wedding show.

·        Perform weekly inventory checks to make sure there is sufficient supply of guest amenities, linen and uniform.

·        Compile daily cleaning report from Room Attendant.

·        Conduct On-The-Job training (OJT) for staff.

 

Others:

·        Assist Executive Housekeeper to train staff on OSHA and Resort guidelines in the safe handling of all                       housekeeping chemical and equipment.

·        Perform any other duties as assigned by management. 

 

Job Requirements:

·        Minimum 4 years of housekeeping experience with at least 2 years in supervisory level.

·       Team player and good supervisory experience.

·        Certificates in machinery handling, chemical handling and health and safety, would be an advantage.

.        Able to work 6 days' work week.

 

Employability Partner: NTUC e2i (Employment and Employability Institute)

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