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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Wright Park Hotel

Job Description

Craft unforgettable guest experiences at Wright Park Hotel! We're seeking a dynamic Front Office Manager to lead our team and ensure seamless operations. As the face of our hotel, you'll play a crucial role in creating a welcoming and efficient environment for our guests. This is an opportunity to lead, mentor, and inspire a pioneer team while contributing to a luxury experience that leaves a lasting impression. If you're passionate about hospitality and thrive in a fast-paced setting, apply today.

Duties and Responsibilities:

1.Operations Management:

- Oversee the efficient operation of the Front Office, including guest registration, room assignments, and check-out procedures

- Ensure adherence to hotel policies, procedures, and standards to maintain high-quality service and guest satisfaction

- Monitor and analyze occupancy forecasts and adjust staffing levels and operational procedures accordingly to optimize efficiency

2.Staff Leadership, Training and Development:

- Supervise front office staff to ensure adherence to policies, procedures, and safety protocols

- Serve as a role model for corporate values and mission in daily interactions and decision-making

- Promote a work culture emphasizing hospitality, integrity, teamwork, professionalism, and excellence

- Coach and motivate front office staff to deliver outstanding guest service

- Conduct regular performance evaluations and provide constructive feedback

- Foster a positive work environment and cultivate a culture of continuous learning and improvement

3.Property Management System (PMS) Maximization:

- Utilize the PMS to its fullest potential to streamline operations and enhance guest experience

- Regularly review PMS functionalities and coordinate with vendors for upgrades and improvements

- Ensure accurate data management and reporting through the PMS for efficient decision-making

4.Guest Relations:

- Ensure personalized and efficient service delivery to exceed guest expectations

- Handle escalated guest issues and ensure resolutions that maintain guest satisfaction

- Monitor guest feedback and implement improvements based on insights

5.Coordination and Communication:

- Collaborate effectively with other departments to optimize overall hotel operations

- Maintain communication with the PMS vendor to stay updated on system capabilities and enhancements

- Participate in meetings and provide input on strategic decisions and operational planning

6.Financial Management:

- Ensure accurate handling of cash transactions and adherence to cash handling procedures

- Monitor and manage front desk revenue, including room rates, deposits, and incidental charges

- Prepare and analyze financial reports related to front office operations

- Implement cost-control measures and monitor expenses to meet budgetary goals

- Coordinate with accounting department for reconciliation and auditing of financial transactions

7.Safety and Compliance:

- Uphold hotel safety protocols and emergency procedures to ensure a safe environment for guests and staff

- Ensure compliance with industry regulations and hotel standards

8.Reporting and Documentation:

- Prepare and analyze reports on front office performance, occupancy rates, and guest satisfaction metrics

- Maintain accurate records and documentation related to front office operations and guest interactions

Qualifications:

Bachelor's degree in Hospitality Management or a related field (preferred)

Minimum of 3 years of experience as FO supervisor/manager

Strong leadership, communication, and interpersonal skills

Excellent problem-solving and decision-making abilities

Proficiency in hotel property management systems (PMS) and other relevant technologies

Thorough understanding of hotel operations and guest service best practices

Ability to work a flexible schedule, including evenings, weekends, and holidays

Lifestyle Groups Pte Ltd

Job Description

Lifestyle Groups Pte Ltd is hiring a Full time Restaurant Manager role in Kallang, Singapore. Apply now to be part of our team.

• Flexible hours available
• No experience required for this role
• Expected salary: $3,500 - $3,800 per month

Roles & Responsibilities

Handle operations including guest relations; staff supervision and development. Maintenances of the restaurant and look after each and every aspect which influences the business of the restaurant. Able to lead and work independently, learn things and adapt quickly.

• Communicate and lead the service team

• Accomplish and maintain the highest quality of food, beverage and services

• Maintains close surveillance and ensure satisfaction of all guests before, during, and after service

• Monitor operation strategies and provide reports for management

• Assists back of house (BOH) in food presentation, kitchen procedures and other food - and services - related areas

• Coordinates departmental responsibilities

• Follow proper procedures and be meticulous in completing secondary duties assigned

• Train front/back of house (FOH/BOH) personnel

• Oversee stock inventory and manage suppliers operations

• Good Analytical skills and able to do Sales reporting.

• Any ad-hoc duties assigned

Work location and near MRT station: Farrer Part / Jalan Besar / Lavender.

*We regret only shortlisted candidates will be notified.

Hotel Granada Johor Bahru (Care Luxury Sdn Bhd)

Job Description

About the role

Join the talented team at Hotel Granada Johor Bahru as a Duty Manager. In this full-time position, you will be responsible for overseeing daily hotel operations and ensuring an exceptional guest experience at our Bukit Indah Johor location.

What you'll be doing

• Supervising front desk, concierge, and guest services staff to provide outstanding customer service
• Coordinating check-in and check-out procedures, room assignments, and guest requests
• Resolving guest inquiries and complaints in a timely and professional manner
• Monitoring hotel facilities and ensuring maintenance and cleanliness standards are upheld
• Assisting with staff scheduling, training, and performance management
• Preparing and analysing operational reports to identify areas for improvement
• Collaborating with other departments to maintain efficient hotel operations

What we're looking for

• Minimum 3 years of experience in a front office or guest service role within the hospitality industry
• Strong problem-solving, decision-making, and conflict resolution skills
• Excellent communication and interpersonal abilities, with a customer-centric approach
• Proven supervisory experience and the ability to lead and motivate a team
• Proficient in using hotel management software and technology
• Flexible and adaptable to handle the dynamic nature of hotel operations
• Fluency in English and Bahasa Malaysia, with additional language skills preferred

What we offer

At Hotel Granada Johor Bahru, we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, we offer opportunities for career advancement, comprehensive medical benefits, and a range of wellness initiatives to support your overall wellbeing. Join our team and be a part of creating unforgettable experiences for our guests.

About us

Hotel Granada Johor Bahru is a premier luxury hotel located in the heart of Bukit Indah, offering a perfect blend of modern amenities and traditional Malay hospitality. As a part of the Care Luxury Sdn Bhd group, we are dedicated to delivering exceptional guest experiences and creating a vibrant and inclusive workplace culture.

Apply now to become our next Duty Manager and be a key part of the Hotel Granada Johor Bahru team.

Jimcar & Son’s Philippine Corporation

Job Description

Job Description

Responsible for the development and achievement of the store business objectives such as Sales and Profitability targets, customer satisfaction & Food, Safety, and Cleanliness standards; People Management and Development; and Store adherence to operating systems and standards and compliance with all government requirements.

Operations Management

• Defines and achieves Store Sales targets and Sales Growth targets. Responsible for facilitating sales and marketing orientation with the store team by leading them in defining customer needs, and sales opportunities, and designing and implementing sales building and local store marketing strategies.

• Leads the team in SWOT analysis to create sales-building strategies, operational effectiveness, and organizational management;

• Leads in building store/brand awareness through community relations and client or customer engagement initiatives

• Evaluates Customer Satisfaction Survey results and conducts self-audit to diagnose areas for improvement, and sets standards toward the achievement of Food, Safety, and Cleanliness goals;

• Prepares Store Operations Budget and reviews monthly P&L; Determines cost management and productivity improvement strategies; People Management and Development a. Identifies people development needs such as training and competency building activities needed by the team to strengthen the operational capability and personal effectiveness; b. Approves and implements succession and individual development plan for Team c. Facilitates effective performance management, coaching, and mentoring d. Leads in team huddles, and meetings, and communicates business and organizational updates

QUALIFICATIONS:

• Bachelor’s Degree preferably in Food, Hotel and Restaurant Management or Administration and/or any Business Related course o Three to four (3-4) years of leadership function in a service-oriented industry such as retail, hotel, restaurant, or quick-service restaurant, among others

• Demonstrates high customer management orientation, with the ability to make decisions and take actions to ensure customer needs are met;

• People management capability in coaching, developing, and supervising a team;

• Knowledge of basic store operations, with the capability to assess operational improvements, compliance to defined standards, sales, and profitability

• Willing to be assigned in Cavite / Rizal/ Catanauan Quezon

Regal Hotels International

Job Description

The hotel Director of Front Office is a strategic leader responsible for overseeing the seamless operation of the Front Office and Concierge departments. This role ensures exceptional guest experiences, drives operational efficiency, and leads a high-performing team to uphold the hotel’s service standards and financial goals. The ideal candidate will possess strong leadership skills, a deep understanding of luxury hospitality, and a proven ability to manage guest relations and staff development. 

Key Responsibilities

1.      Operational Management 

a.      Oversee daily operations of the Front Office (reception, reservations, guest services) and Concierge teams, ensuring adherence to brand standards and SOPs. 

b.     Monitor room inventory, check-in/check-out processes, and billing accuracy to maximize guest satisfaction and revenue. 

c.      Coordinate with Housekeeping, Maintenance, and Sales teams to resolve guest issues and optimize room availability. 

d.     Implement innovative strategies to enhance service delivery, streamline workflows, and improve departmental performance. 

2.      Team Leadership & Development 

a.      Recruit, train, mentor, and evaluate Front Office and Concierge staff to maintain a culture of excellence. 

b.     Conduct regular performance reviews, provide constructive feedback, and develop training programs to address skill gaps. 

c.      Foster a collaborative, guest-centric work environment that prioritizes employee engagement and professional growth. 

3.      Guest Experience Excellence 

a.      Act as the escalation point for guest complaints, ensuring swift resolution and personalized service recovery. 

b.     Lead the Concierge team in delivering bespoke guest experiences, including VIP arrivals, special requests, and local recommendations. 

c.      Analyze guest feedback (e.g., surveys, reviews) to identify trends and implement service improvements. 

4.      Financial & Reporting Oversight

a.      Manage departmental budgets, labor costs, and resource allocation to meet financial targets. 

b.     Monitor key metrics such as RevPAR, occupancy rates, and upsell performance, providing actionable insights to senior management. 

c.      Approve payroll, scheduling, and overtime in alignment with budgetary guidelines.

5.      Compliance & Safety 

a.      Ensure compliance with health, safety, and security protocols, including emergency procedures and data privacy regulations. 

b.     Conduct regular audits of front office systems (e.g., PMS) and concierge logs to maintain accuracy and accountability. 

Qualifications

·         Bachelor’s degree in hospitality management, Business Administration, or related field. 

·         Minimum 5+ years** of experience in front office operations, with at least 2 years in a managerial role. 

·         Proficiency in Property Management Systems (e.g., Opera, Fidelio) and Microsoft Office Suite. 

·         Exceptional interpersonal, communication, and problem-solving skills. 

·         Flexibility to work shifts, weekends, and holidays as required. 

Sotogrande Hotel and Resort Group

Job Description

About the role

We are seeking an experienced Operations Manager to join Vista Mar Beach Resort & Country Club in Lapu-Lapu City. As Operations Manager, you will be responsible for overseeing the day-to-day operations of our resort, ensuring the highest standards of guest service and efficiency across all departments. This is a full-time position based on-site.

What you'll be doing

• Manage and coordinate the activities of various departments such as front desk, housekeeping, food & beverage, and facilities to ensure seamless operations

• Develop and implement operational policies, procedures, and systems to optimise efficiency and productivity

• Monitor budgets, analyse financial data, and make data-driven decisions to improve profitability

• Oversee the recruitment, training, and development of the operations team to build a high-performing and engaged workforce

• Liaise with Corporate Office Managers and Group General Manager to identify and resolve issues, and implement continuous improvement initiatives

• Ensure compliance with all relevant laws, regulations, and health and safety standards

• Foster a positive, guest-centric culture and lead by example

What we're looking for

• Minimum 5 years of experience in a similar operations management role within the hospitality industry

• Strong problem-solving and decision-making skills with the ability to think strategically

• Excellent communication and interpersonal skills to effectively manage a diverse team

• Proficient in budget management, financial analysis, and data-driven decision making

• Thorough understanding of hospitality operations, including guest service, housekeeping, food & beverage, and facilities management

• Ability to work well under pressure and multitask effectively

• Degree in Hospitality Management or a related field preferred

What we offer

At Sotogrande Hotel and Resort Group, we are committed to providing a supportive and enriching work environment for our employees. In addition to a competitive salary, we offer a range of benefits, including:

• Comprehensive health insurance after meaningful years of service

• Generous paid time off and financial assistance upon regularization

• Opportunities for professional development and career advancement

• A dynamic and collaborative team culture that values work-life balance

Filinvest Land Inc.

Job Description

FILINVEST COMPANY: QUEST HOTEL AND CONFERENCE CENTER, CEBU

Position Summary: 

The Executive Assistant Manager (EAM) supports the General Manager in the overall management and strategic direction of the hotel. The EAM oversees key departments particularly Rooms Division and Food & Beverage and ensures operational excellence, guest satisfaction, and profitability across all areas. This role is crucial for driving high service standards, motivating teams, and achieving the hotel's business goals.

Scopes and Responsibilities:

• Provides strategic direction and hands-on management to ensure that all departments including Front Office, Housekeeping, Food & Beverage, Security, Engineering, Human Resource, Sales & Marketing, Finance and IT work in harmony to deliver consistent service excellence. 

• Ensures that every guest interaction reflects the hotel's commitment to outstanding service by leading initiatives that elevate the guest experience. Implementing guest recognition programs, maintaining guest history and profile accuracy, handling VIP arrivals and courtesy calls, and taking immediate action on feedback and complaints.

• Supports the financial success of the hotel by monitoring key performance indicators such as occupancy, Average Daily Rate (ADR), and RevPAR. Reviews budgets, forecasts, and flash reports; analyzing variances; and working closely with Sales, Marketing, and Reservations to align strategies and optimize revenue.

• Ensures departmental expenditures remain within approved budgets, prevents unnecessary procurement, and helps implement rate structures and pricing strategies that support profitability while maintaining service quality and guest value.

• Oversees the overall performance and service quality of the Front Office and Rooms Division to ensure seamless guest arrivals, stays, and departures.

• Enforces brand and service standards, ensures room readiness, supports VIP handling, and promotes proactive customer engagement. Ensures that the guest journey is smooth, personalized, and consistently aligned with the hotels brand promise.

• Plays a vital role in building a high-performing team culture by supporting the recruitment, onboarding, training, and supervision of staff across all departments. 

• Ensures that team members are aligned with the hotel's service standards, brand values, and operational goals. By fostering open communication, accountability, and recognition.

• Enhances staff motivation, retention, and productivity, ultimately contributing to service excellence and guest satisfaction.

• Ensures the hotel operates in full adherence to safety, security, health, and regulatory standards. This includes overseeing the implementation of key control procedures, sanitation protocols, fire safety measures, and emergency preparedness plans.

• Works closely with the Security, Engineering, and Housekeeping departments to conduct routine inspections, mitigate risks, and ensure all team members are trained in safety procedures.

• Ensures compliance with local laws, brand policies, and industry best practices to protect guests, staff, and property.

• Works closely with the IT team to identify tech-related service gaps, support digital innovation, ensure data security compliance, and implement improvements that enhance operational efficiency and guest convenience.

• Ensures alignment, accountability, and transparency throughout hotel operations by effectively coordinating communication between departments, the General Manager, and the corporate office.

Qualifications:

• Bachelors degree in Hospitality Management, Hotel and Restaurant Administration, Business Administration, or related field.

• Masters degree or equivalent training in Hotel Management or Business is an advantage.

• Minimum of 5 - 7 years of progressive hotel operations experience, including at least 3 years in a senior management or leadership capacity.

• Strong background in Food and Beverage, Front Office, Housekeeping, and Rooms Division operations.

• Experience in guest relations, quality service delivery, and service recovery.

• Familiarity with financial reporting, budget planning, and revenue optimization

Good Job Creations (Singapore) Pte Ltd

Job Description

[Job ID: 947513]

Responsibilities:

• Provide warm and professional customer service to the guests.
• Assist in basic food preparation and support the kitchen team as needed.
• Ensure the cleanliness and orderliness of the dining and kitchen areas.
• Support restaurant management in daily operations, including coordinating with team members for smooth service.

• Non-experience candidates are welcome to apply.
• Proficiency in English & Japanese language to liaise with internal and external Japanese speaking clients (preferably JLPT N1)
• Have good communication skills and a hospitality mind
• Working experience in F&B is an added advantage.

Grand Copthorne Waterfront Hotel Singapore

Job Description

Key Responsibilities:

• Supervise and coordinate guest services operations, ensuring seamless delivery of services and adherence to quality standards.
• Oversee the management of rooms’ inventory and allocations, optimizing revenue and maximizing occupancy rates.
• Cultivate and maintain professional relationships with house guests, actively seeking opportunities to enhance their experience.
• Lead front office operations, implementing innovative solutions to enhance guest satisfaction and operational efficiency.
• Provide concierge services, including arranging transportation, making reservations, and offering local recommendations.
• Facilitate guests' access to hotel services, ensuring prompt response to requests and efficient handling of inquiries.
• Foster effective communication through regular briefings, updates, and collaborative brainstorming sessions within the department.
• Collaborate closely with other departments to ensure cohesive teamwork and a unified approach to guest service.

Ideal Requirements:

• Excellent communication and leadership skills, with the ability to thrive in a fast-paced environment.
• Strong customer service orientation and a dedication to maintaining high service standards.
• 3-5 years of progressive experience in guest services or a related field within the hospitality industry.
• Proven ability to lead and motivate a team, driving performance and fostering a culture of excellence.
• Exceptional interpersonal skills and a passion for delivering memorable guest experiences.
• Ability to adapt to changing priorities and multitask effectively in a dynamic environment.

Private Advertiser

Job Description

The Restaurant Manager oversees and supports the operations at dining establishment to ensure profitability and an enjoyable dining experience.

Role & Responsibilities

Business Operations

• Oversee daily operations, ensuring high-quality food, seamless service, and a welcoming ambiance.

• Ensure adherence to SOPs, including service recovery, task cycles, and cost control, and review procedures to align with best practices.

• Drive sales, food quality, and guest experience, implementing strategies to improve revenue and manage feedback.

• Maintain safety, hygiene, and cleanliness per NEA/SFA regulations, conducting routine inspections and corrective actions.

• Manage staffing, ensuring optimal schedules and labor cost efficiency.

• Handle administrative tasks, including payroll, employee documentation, and HR policy compliance, addressing ad-hoc operational needs.

• Oversee inventory management, ordering, supplier coordination, and audits to minimize wastage and optimize procurement.

Strategic Planning & Collaboration:

• Collaborate with the Executive Chef and Sous Chef on menu development and seasonal offerings.

• Partner with HQ for restaurant partnerships, promotions, and ad-hoc projects.

• Coordinate with the Reservation Manager on event sales and ensure smooth execution.

People Management

• Monitor staff performance, set goals, provide feedback, and implement development plans to meet expectations.

• Supervise restaurant operations, delegate tasks, and maintain service standards.

• Foster a culture of innovation, encouraging staff contributions and guiding them through new practices and changes. 

Customer Service

• Lead and coach service staff, ensuring they uphold high service standards and deliver an exceptional guest experience.

• Regularly assess service processes and implement improvements based on guest feedback.

• Address customer feedback promptly to enhance satisfaction and foster loyalty.

Adhering to Quality and Standards

• Oversee food and beverage preparation, ensuring adherence to recipes, portion sizes, and presentation standards.

• Conduct regular quality control checks to maintain food safety, taste, and presentation standards.

Requirement:

• At least 5 years of relevant experience in F&B restaurants

• Willing to be involved in hands on operations

• Excellent communication and interpersonal skills

• Ability to work effectively under pressure in a fast-paced environment

• Ability to work cohesively with fellow team members as part of a team

   

5 Days work/week rostered, must be able to work weekends.
Time: Between 10.30am to 3pm and 5.30pm to 10.30pm (Split Shift) - 44 Hours/Week

Private Advertiser

Job Description

Are you passionate about delivering exceptional dining experiences and driving restaurant success? Join our team as an Assistant Restaurant Manager and play a pivotal role in creating memorable moments for our guests while ensuring our operations run smoothly and profitably.

What to expect:

• Support the Restaurant Manager in overseeing daily operations, ensuring exceptional service, food quality, and guest satisfaction.

• Conduct shift briefings, align team priorities, and oversee adherence to standard operating procedures.

• Address guest concerns promptly and resolve issues professionally to ensure positive outcomes and satisfaction.

• Oversee reservation management, guest seating, waitlist handling, and accurate wait-time communication.

• Promote events, menu offerings, and special promotions to increase reservations.

• Perform administrative tasks, including reservation logs, guest records, and management reports.

• Support additional duties as assigned by the Restaurant Manager to ensure smooth operations.

• Assist with staff training, scheduling, performance monitoring, and feedback.

• Manage inventory, including ordering, supplier coordination, and waste control.

• Ensure compliance with health, safety, and hygiene standards through routine inspections.

Requirement:

• Willing to be involved in hands on operations

• Excellent communication and interpersonal skills

• Ability to work effectively under pressure in a fast-paced environment 

5 Days work/week rostered, must be able to work weekends.
Time: Between 10.30am to 3pm and 5.30pm to 10.30pm (Split Shift) - 44 Hours/Week

Pasona Singapore Pte. Ltd.

Job Description

• Basic Salary + Daily Meal Allowance + VB

• Nearest MRT: Tanjong Pagar

• 44 hours work week (Shift work)
  

Job Summary:

Seeking an experienced and dynamic General Manager (GM) to lead the operations of a high-end dining and bar establishment. The venue will have a total of 200+ seats, consisting of a large dining space, a collaborative bar area, and small private rooms for unique whisky experiences

Job Description

• Oversee the overall operations of the venue, including managing both front-of-house and back-of-house operations.

• Ensure excellent guest experiences by maintaining high standards in service, food quality, and ambiance.

• Manage and lead a team, including hiring, training, and supervising staff across all departments.

• Collaborate closely with the leadership team to achieve revenue and operational targets.

• Handle budgeting, inventory management, and financial reporting.

• Maintain relationships with suppliers, particularly for the exclusive whisky offerings.

• Coordinate the renovation process and manage the opening phase of the restaurant/bar.

• Work with the management to expand the venue’s brand, ensuring consistency and quality across all operations.

• Work closely with the Executive Chef and Bar Manager to ensure seamless service between kitchen and bar teams.

Job Requirement

• At least 5+ years of experience in F&B management, ideally in high-end dining or bar establishments.

• Proficiency in Japanese is essential to convey the existence and experience of whisky to important Japanese speaking clients.

• Strong leadership and people management skills, with a proven ability to develop and inspire teams.

• Experience in managing large-scale operations with a focus on both quality service and profitability.

• Familiarity with whisky offerings and spirits would be advantageous.

• Excellent communication skills and the ability to collaborate effectively with international team

• Able to commit to commit Weekends and Public Holidays
  
  

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Khoo Tiffany
EA Registration No: R22107626
Pasona Singapore Pte. Ltd.
EA License No: 90C4069

Transparent BPO, Inc.

Job Description

About Company

Transparent BPO is a leading provider of contact center BPO services. Through talent, process and technology we integrate with our client’s brand and culture to deliver a superior customer experience across all channels. We are looking for talented people who are committed to achieving excellence and will help us to continue to be a world-class provider of outsourced contact center solutions for our clients.

Job Overview

The Housekeeper is responsible for cleaning and organizing facilities, buildings, and/or establishments. Their job involves physical work such as cleaning inside & outside areas, light-carrying of cleaning equipment, and collecting & disposing of garbage.  

S/he is able to attend to our facilities with integrity and attention to detail.

The goal is to create a clean & orderly environment for our guests that will become a critical factor in maintaining and strengthening our reputation.

Responsibilities and Duties

Perform a variety of cleaning activities such as vacuuming, sweeping, mopping, dusting and polishing

Ensure all rooms and areas are cared for and inspected according to standards

Protect equipment and make sure there are no inadequacies

Required Knowledge and Skills

• Proven experience as a Cleaner or Housekeeper

• Ability to work with little supervision and maintain a high level of performance

• Customer-oriented and friendly

• Prioritization and time management skills

• Working quickly without compromising quality

• Knowledge of English language

• High school degree

Evaluation of Performance

• The Housekeeper will be evaluated regularly to measure the effectiveness and success of the security process.

Reporting Structure

• Direct Manager: Facilities Manager

Education/Experience

• High School diploma is required, and at least 1-year proven experience as a BPO Housekeeper

The Supreme HR Advisory Pte Ltd

Job Description

• Dempsey / Dairy Farm / Serangoon Garden

• 5/6 day available

• Attractive Salary Package 

• Company Benefits & Incentives

• Western Cuisine

Requirements:

• Degree holder

• Able work on weekends / public holidays

Job Scope: 

• Prepare and cook menu items in accordance with specifications from recipes

• Maintain highest quality and consistent products standards

• Ensure safe and proper use of equipment at all times

• Maintain a high standard of cleanliness in and around workstation and strictly abide with health/sanitation regulations

• Any other ad-hoc duties base on operational needs

Chin Wai Loon Reg No: R24121618
The Supreme HR Advisory Pte Ltd EA No: 14C7279

Neofrontier Sdn Bhd

Job Description

About the role

Neofrontier Sdn Bhd, a leading hospitality company, is seeking a passionate and experienced Homestay Front Desk Manager to join our growing team in Johor Bahru, Johor. In this full-time role, you will be responsible for overseeing the day-to-day operations of our homestay accommodations, ensuring exceptional guest experiences.

What you'll be doing

• Oversee the daily operations of the front office, including check-in and check-out processes, guest services, and reservations.

• Ensure that all front office staff are trained and equipped to provide excellent customer service to Company guests.

• Develop and implement policies and procedures for front office operations to optimize efficiency and guest satisfaction.

• Manage room inventory and rate management to maximize revenue.

• Resolve customer inquiries, complaints and issues in a timely and professional manner.

• Manage employee schedules and ensure adequate staffing levels to meet guest needs.

• Conduct regular performance evaluations for front office staff and provide feedback and coaching for improvement.

• Ensure compliance with all Company policies, procedures, and regulations.

What we're looking for

• Minimum 3 years of experience in a similar front desk or guest services role within the hospitality industry

• Strong customer service orientation and the ability to handle guest inquiries and complaints effectively

• Excellent communication and interpersonal skills, with the ability to interact with guests and staff at all levels

• Proficient in using hotel management software and other relevant computer applications

• Knowledge of hospitality industry regulations, policies, and best practices

• Ability to work in a fast-paced environment and multitask efficiently

• Adaptability and problem-solving skills to handle various operational challenges

What we offer

At Neofrontier Sdn Bhd, we are committed to providing our employees with a supportive and rewarding work environment. As a Homestay Front Desk Manager, you will enjoy competitive salary, opportunities for career advancement, and a range of benefits, including EPF, Socso, OT & Performance Bonus.

About us

Neofrontier Sdn Bhd is a leading hospitality company dedicated to providing exceptional accommodations and experiences for our guests. With a strong presence in Johor Bahru, we are known for our innovative homestay offerings, which blend local culture and modern amenities. Join our dynamic team and be a part of our continued growth and success.

Apply now for this exciting opportunity to become the Homestay Front Desk Manager at Neofrontier Sdn Bhd.

Kopitiam Investment Pte Ltd

Job Description

The Executive Sous Chef will be responsible for overseeing all aspects of kitchen operations, including menu creation, food preparation, staff management, and ensuring the highest standards of food quality and presentation. You will also be expected to maintain food safety and sanitation standards while fostering a positive and collaborative work environment.

Job Responsibilities

• Manages operations, workflow, and organization across multiple outlets.

• Conducts site visits to monitor food quality, kitchen standards, and staff performance.

• Hires, trains, supervises, motivates, and leads Head Cooks across locations to maintain high culinary standards and a cohesive vision.

• Develops and oversees menu and specials implementation across all outlets.

• Facilitates communication and collaboration between kitchen teams for best practice sharing and efficiency.

• Ensures optimal stock levels through proactive ordering and inventory maintenance to minimize waste and maximize cost-effectiveness.

• Assists in monitoring and analyzing food and labor costs across outlets to improve efficiency and profitability.

• Implements and enforces food safety and sanitation procedures to comply with health regulations.

• Addresses operational issues to ensure smooth kitchen functioning.

• Fosters a positive and collaborative work environment with all stakeholders.

• Lead and supervise a high performance operations team by cultivating a culture of learning, feedback, and resilience. Coach team members to adopt a growth mindset, pursue development opportunities, and take ownership of their growth and performance.

• Oversee team performance and manage HR-related matters in collaboration with the HR Business Partner (HRBP).

Job Requirement

• Preferably someone with a diploma/ degree in F&B, operations management or related courses.

• At least 3-5 years of experience in F&B operations, or in related field

• Practical, hands-on approach with strong problem-solving abilities in relation to stall operations and customer service.

• Excellent interpersonal, communication, and leadership skills.

• Proven track record in leading large teams and managing multi-site operations.

• Resilient, adaptable, and able to thrive in a fast-paced environment.

• In-depth knowledge of food safety regulations (WSH, HACCP, MUIS, NEA, SFA) and industry best practices.

• Demonstrated ability to lead through change with agility and a growth mindset — fostering innovation, embracing challenges, and nurturing a culture of continuous learning.

• Proficiency in Microsoft Office Suite and business analysis tools.

Integrated Nautical Resort Sdn Bhd

Job Description

Quest Plus Conference Center Clark

Job Description

CAPITAL DISTRIBUTORS (S) PTE LTD

Job Description

Responsibilities:

• Assist the Technical Director to manage the Company’s In-House Technicians and Service Partners 

• To troubleshoot and resolve matters relating to product quality and service by providing technical advice and/or performing service jobs

• Assist to prepare & analyse monthly reports on concerns related to feedback received from customers on Company’s products 

• To understand and resolve product quality issues with our partners or suppliers 

• Engagement with Statutory Authorities on Standards, policy and product matters 

• To propose and implement process change to improve the overall productivity of the department 

• Other duties as assigned by the Technical Director

Requirements:

• Diploma or Degree in Electronics, Electrical or Mechanical Engineering is preferred

• Must possess 5 years and above technical experience 

• Good understanding of safety standards and regulations for home appliances in Singapore

• Must be self-motivated and possess good interpersonal skills

• Possess strong leadership, analytical and problem-solving skills.

Crimson Resort and Spa Boracay

Job Description

RJN VENTURES CORPORATION

Job Description

At Six Pack Bliss, we believe in making healthy living convenient and enjoyable. Specializing in crafting healthy, calorie-tracked meal plans, we are dedicated to helping our customers maintain a balanced lifestyle. Join our team, where we blend culinary creativity with nutritional expertise to deliver a delightful convenient experience for those on their healthy lifestyle journey.

Responsibilities:

Menu Planning: Collaborate on diverse, nutritious meal plans aligned with customer preferences.

Kitchen Operations: Execute cooking, meal preparation, and presentation to maintain high-quality standards.

Adaptability: Thrive in a fast-paced environment, handling unexpected challenges with resourcefulness.

Team Collaboration: Work with kitchen staff to create a positive, collaborative work environment.

Qualifications:

Experience: Proven cooking experience

Culinary Skills: Strong cooking skills with a focus on healthy and delicious meals.

Adaptability: Able to handle changing priorities in a dynamic work environment.

Team Player: Excellent collaboration and communication skills.

Banyan Tree Hotels & Resorts Pte Ltd

Job Description

Main Duties and Responsibilities

We are seeking a dynamic and experienced hospitality professional to join us as our Assistant Director, Rooms. This highly accomplished individual will support the Director of Rooms in overseeing all aspects of the Rooms Division, including Front Office, Housekeeping, Guest Services, Concierge, and Uniformed Services. This role is key to ensuring exceptional guest experiences, optimizing operational efficiency, and achieving departmental financial goals. The incumbent will uphold and strengthen Mandai Rainforest Resort by Banyan Tree’s exceptional standards of service and hospitality.

Key Responsibilities

• Responsible for ensuring an exceptional experience for all the Resort’s guests. The incumbent will monitor and enhance the overall guest experience, addressing any issues and implementing improvements as needed.
• Assist in leading and managing the day-to-day operations of the Rooms Division to ensure guest satisfaction and operational excellence.
• Provide seamless experience for guests by ensuring operational efficiencies and oversee department heads and teams within Front Office, Housekeeping, Concierge, and Bell Services.
• Promote the Resort’s services and amenities, encouraging guests to utilize on-site facilities and participate in our programs. As part of the role, the incumbent will assist with room sales strategies, maximizing occupancy and revenue, analyzing operational data and financial reports to identify areas of improvement and implement action plans.
• Monitor guest feedback and proactively address service issues to enhance guest loyalty and satisfaction.
• Cultivate a strong culture by investing in the coaching and development of team members. The incumbent will take ownership of people-management matters for the department, supporting recruitment, training, scheduling, and performance management for Rooms Division staff.
• Ensure consistent implementation of brand standards, service standards, and operating procedures.

Job Requirements

• Bachelor’s Degree or Diploma in Hospitality / Hotel Management or an equivalent professional qualification in a related field
• 8 to 10 years’ experience, preferably in the hospitality industry, within a luxury or upscale hotel environment.
• Strong interpersonal, communication and organizational skills.
• Able to handle matters independently, and able to exercise self-motivation to enroll and complete projects.

DAHILAYAN FOREST PARK, INC

Job Description

About us

Nestled in the heart of Bukidnon’s lush landscapes, Dahilayan Forest Park Resort is the country’s premier mountain park destination. Renowned for its breathtaking scenery and exciting recreational activities, the resort provides a perfect haven for families and friends to create lasting memories. At Dahilayan, we go beyond leisure, fostering strong family connections and promoting a deeper appreciation for nature. By combining exceptional hospitality with world-class facilities, we inspire a better world, one unforgettable experience at a time.

Qualifications

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Proven experience (3-5 years) in hotel operations or a supervisory role.
• Strong leadership and decision-making skills.
• Excellent communication and interpersonal abilities.
• Proficient in hotel management systems and software.
• Strong organizational and problem-solving skills.
• Ability to analyze performance metrics and implement strategies for improvement.

Key Responsibilities

• Oversee and manage all aspects of hotel operations, including front office, housekeeping, and laundry departments, ensuring seamless coordination and efficiency.
• Provide leadership and guidance to department heads, fostering a collaborative environment and ensuring alignment with the hotel’s goals and objectives.
• Develop and implement strategic plans to enhance the hotel’s overall performance, including guest satisfaction, operational efficiency, and profitability.
• Monitor daily operations to ensure adherence to quality and service standards, addressing any issues promptly.
• Analyze financial and operational performance metrics, identify areas for improvement, and develop actionable plans to optimize outcomes.
• Ensure compliance with safety, health, and regulatory standards across all departments.
• Collaborate with marketing and sales teams to drive revenue growth and promote the hotel’s brand.
• Conduct regular meetings with department heads to review goals, share updates, and ensure smooth communication.
• Handle guest feedback, complaints, and special requests professionally to maintain a high standard of customer service.

Marina Bay Sands Pte Ltd

Job Description

Job Responsibilities

• The Assistant Manager will assist the General Manager and Assistant General Manager in planning, coordinating and managing staff and services to ensure the Restaurant operations run efficiently and effectively and that customer service standards are maintained at all times. The Assistant Manager will be leading a team of Captains, Cashiers, Hosts and Service Attendants
• This role will encompass the formulation and implementation of operating procedures and standards, the management and development of staff, and liaise with executive management to ensure that Marina Bay Sands' short and long term goals are met
• Support the Management team in achieving the financial, service and other related goals that have been set for the outlet through diligent and proactive management skills
• Deputize for the General Manager, Assistant General Manager and Manager during his/her absence
• Work with staff in service and food preparation to minimize wastage and increase productivity and efficiency
• Review operating results with the team and identify opportunities to improve performance
• Monitor all cashiering procedures are processed in compliance with accounting standards. Monitor and minimize wastage of consumables and maintain labor productivity ratios
• On a regular basis, inspect table set-ups; check for cleanliness, neatness of the restaurant environment ensuring compliance with standards of cleanliness and order
• Inspect food items are set in proper quantities and to Hotel standards
• Review the reservation book, pre-assign designated tables and follow up on all special requests
• Inspect that specified amount of food menus and wine lists are available and in good condition for each meal period
• Anticipate heavy business times and organize procedures to handle extended waiting lines. Seek support from other outlets where appropriate
• Ensure pre-shift meetings with staff are carried out and review all information pertinent to the day's business
• Respond to guest comments, requests and complaints in a timely and professional manner. Take personal responsibility to resolve issues
• Supervise, mentor, train, schedule and evaluate staff. Prepare and deliver all staff reviews.
• Create a work environment that promotes teamwork, performance feedback, recognition, mutual respect and staff satisfaction
• Monitor guest reactions and confer frequently with service staff or captains to ensure guest satisfaction
• Respond to guest comments, requests and complaints in a timely and professional manner. Take personal responsibility to resolve issues
• Manages Human Resources responsibilities for assigned department(s) to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; compliance with company policies and legal requirements
• Maintains staff files
• Responsible for maintaining and delivering reviews, discipline, staff awards, flex days, payroll, SRFs, etc
• Approves the schedule and flex day requests for all restaurant staff
• Responsible for coordinating training of all staff as required
• Coordinates inventories and orders food and beverage products, supplies and equipment as required
• Maintains guest profiles on a daily basis and takes appropriate actions as necessary.
• Holds daily pre-shift meetings and departmental meetings as needed

Job Requirements

Education & Certification

• Certificate or Diploma in Restaurant Management or extensive F&B experience

Experience

• A minimum of 3 years' experience at a managerial level in a 5-star hotel or a deluxe restaurant

Other Prerequisite

• Fluent in English, knowledge of additional languages is a plus.
• Knowledge of cuisines, their preparation and service.
• Be willing to work any day and any shift.
• Have a well-groomed, professional appearance.
• Able to perform under pressure.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

GA HR Consultancy Inc.

Job Description

About the Opportunity:

GA HR Consultancy Inc. is partnering with a leading luxury buffet group to find a Dining Manager who will oversee dining operations and ensure a top-tier dining experience for guests. This position offers the chance to work in a prestigious environment, manage a high-performing team, and contribute to the overall success and growth of the establishment.

As a Dining Manager, you will play a pivotal role in ensuring operational efficiency, maintaining exceptional service standards, and enhancing customer satisfaction.

Responsibilities:

• Dining Operations Management: Oversee the daily operations of the dining area to ensure smooth and efficient service.

• Team Leadership: Lead, train, and motivate a team of servers and dining staff to maintain high standards of customer service and efficiency.

• Customer Service Excellence: Ensure that guests receive exceptional service and address any concerns promptly and professionally.

• Inventory Management: Oversee inventory of dining materials and supplies, ensuring that stock levels are sufficient for daily operations.

• Staff Scheduling: Manage employee schedules, ensuring appropriate coverage during peak dining hours.

• Collaboration with Kitchen Team: Coordinate with the kitchen staff to ensure seamless service between the dining area and kitchen.

• Quality Control: Regularly monitor service standards, address issues, and make necessary improvements to enhance the dining experience.

• Reporting: Prepare reports on dining performance, customer satisfaction, and areas for improvement.

What We’re Looking For:

• Experience: Minimum of 2-3 years in restaurant management or dining management roles, with a strong focus on service excellence.

• Skills: Strong leadership and communication skills, with the ability to manage and inspire a team.

• Customer-Centric Attitude: Ability to consistently provide an outstanding guest experience.

• Problem-Solving: Strong problem-solving skills, with the ability to address guest concerns and operational challenges efficiently.

• Organizational Skills: Excellent organizational abilities, especially with scheduling, inventory management, and multitasking in a fast-paced environment.

• Education: Bachelor’s degree in Hospitality Management, Business Management, or a related field.

• Preferred: Previous experience in luxury dining or buffet operations is an advantage.

Why This Opportunity is Right for You:

• Competitive Salary based on experience and qualifications.

• Career Growth: An excellent opportunity to advance your career in a high-end dining environment.

• Comprehensive Benefits: Enjoy benefits such as health coverage, meal allowances, service charge and more.

• Dynamic Work Environment: Work in a fast-paced and dynamic atmosphere that encourages both personal and professional growth.

Marriott International

Job Description

JOB SUMMARY

Assist the Sous Chef in maintaining a smooth functioning Main Kitchen in conformance with corporate standard operation procedures. He must effectively control food cost, labour cost, other controllables, and maintenance and energy costs throughout the kitchen. The service of high quality food and achievement of budgeted or higher profits are a top priority, accident prevention and energy conservation are considered top priorities and cannot be over emphasised.

DUTIES AND RESPONSIBILITIES

1. Supervising all phases of food production. This includes banquet and cold prep in general, store room.
2. Maintain food quality and service in accordance with standardised company recipes and procedures throughout all food producing areas.
3. Check daily use records, production charts during peak and off peak period, adjusts estimating to the daily flow of business if necessary eliminating over production and waste.
4. Maintains and supervises good housekeeping, practices in all food producing areas, strictly enforcing “Clean As you Go” policy, also throughout all walk-in-fridges and reach-ins.
5. Check out all work station at beginning and end of the shift. Constantly spot checks food, to ensure foods meet our portion control and quality standards.
6. Assist to schedules and conducts regular monthly employee meeting with all Kitchen employees. Prior to this, will solicit area managers and lead hourly employees for topics to establish an agenda.
7. Actively seeks to develop a back-up person for his own position.
8. Assist in maintaining budgeted food and labour cost in order to produce desired profit.
9. In order to avoid personnel problems, will make extra effort to listen to all employees complaints and immediately communicate to Sous Chef or Executive Sous Chef, and Executive Chef in order to avoid employee turnover and keep morale at highest level possible.
10. Make sure that all employees throughout entire food production area have proper tools in order, sharpened and clean and all stations available. This must include clean utensils, pots, pans and sheet pans. Make sure that utensils are rinsed daily in iodine water, it will retard any kind of bacteria growth and transmission.
11. Responsible in weekly taste panel to ensure quality food being served.
12. Conduct daily 15 minutes training including the 20 basics.
13. Ensure all banquet function are served on time and of quality, need to work long hours when required.
14. Any other duties as may be assigned from time to time.

JOB REQUIREMENTS

• Strong in leadership.
• Must be able to oversee a kitchen.
• Responsible in daily operation.
• Good interpersonal and communication skills.
• A good team player.
• minimum 5 years experience in similar capacity.

We regret that only shortlisted applicants will be notified.

Marriott International

Job Description

JOB SUMMARY

To assist in the supervision of the Kitchen staff; to ensure food preparation is done according to Marriott standards of food quality, presentation and sanitation.

DUTIES AND RESPONSIBILITIES

1. Responsible for maintenance and supervising good housekeeping practices in all food production areas (including walk-ins and freezers), strictly enforcing the “clean as you go” policy. Ensure compliance with local and state regulations.
2. Ensure that all work stations at the beginning and end of each shift are adequately set up or broken down for all meal periods. Co-ordinate this responsibility with the Food Production Managers through a daily log book and turnover meeting.
3. Constantly spot check food and quality service during all meal periods to ensure the foods served meet our portion control and quality standards. Perform as expediter during peak meal periods.
4. Understand job descriptions of all associates.
5. Supervise and assist in total food production effort.
6. Assist in training and development of associates.
7. Each associate is expected to carry out all reasonable requests by management which the associate is capable of performing.
8. To conduct test panel and 15 minutes training daily.
9. Responsible for maintaining 39 points checklist up to the Marriott standards.
10. Any other duties as may be assigned from time to time.

JOB REQUIREMENTS

• Candidate must possess at least Professional Certificate/ NiTEC, culinary certificate or equivalent
• Minimum 3 years of working experience in the same capacity
• Able to cope in a face paced environment
• Good team player and team builder
• Able to perform shifts including on weekends, public holidays and night
• Selected candidate will be posted either to Crossroads Cafe or Crossroads Buffet kitchen.

DINELINK INC.

Job Description

What you'll be doing

• Manage and oversee all kitchen operations, food preparation, inventory control, and staff supervision
• Develop and implement strategies to improve kitchen efficiency, reduce waste, and maintain high standards of food quality and presentation
• Provide hands-on leadership and training to kitchen staff, fostering a positive and productive work environment
• Ensure strict adherence to all food safety and hygiene regulations, as well as company policies and procedures
• Effectively manage kitchen resources, including budgets, equipment, and supplies, to maximize profitability
• Foster strong relationships with suppliers and vendors to secure the best quality ingredients and materials

What we're looking for

• Minimum 5 years of experience as a Kitchen Manager or Sous Chef in a high-volume, fine-dining or upscale casual restaurant environment
• Strong background in culinary arts, with a proven track record.
• Excellent leadership and team management skills, with the ability to motivate and inspire kitchen staff
• Thorough understanding of food safety regulations, inventory management, and cost control procedures
• Proficient in using kitchen equipment and technology, including POS systems and inventory management.
• Exceptional communication and problem-solving skills, with the ability to work under pressure in a fast-paced environment

Chooks to Go Inc.

Job Description

Qualifications:

• Graduate of Bachelor of Science in Restaurant management or any business-related course
• With at least two years experience as a Restaurant Manager with proven record
• Above average communications skills -- written, verbal, and interpersonal
• Excellent customer service skills
• Adept in MS Applications (MS Excel, Outlook)
• Trainable and willing to extend hours if necessary
• Has a keen eye for details

Duties and Responsibilities:

• Reviews cash flow, and the restaurant’s profits and loss to provide action plans
• Create staff schedule to ensure appropriate staffing
• Assess staff performance and provide feedback
• Track stocks levels of food, supplies, and equipment, forecast needs, and oversee ordering
• Train staff to follow SOPs
• Record payroll data
• Implement company policies and protocols
• Ensure compliance with sanitation and safety regulation
• Oversees the overall restaurant operations
• Control operational costs and identify measures to cut waste

Royal caribbean international

Job Description

Destination Group

Job Description

Job Summary:

We are looking for a dynamic and hands-on Banquet Manager to lead and elevate our banquet operations. You’ll be in charge of executing all events, from stylish cocktail functions to corporate gatherings and social celebrations, ensuring flawless delivery in line with Radisson RED’s unique and energetic service style.

Key Responsibilities:

• Event Execution: Lead the setup, service, and breakdown of all banquets, ensuring a seamless, engaging, and on-brand experience.

• Team Leadership: Manage, train, and inspire the banquet team to deliver vibrant, customer-focused service.

• Guest Engagement: Be visible and proactive before, during, and after events to ensure total guest satisfaction.

• Coordination: Collaborate closely with Sales, Kitchen, and other departments to ensure smooth operations and clear communication.

• Standards & Quality: Maintain high standards of cleanliness, presentation, and service aligned with Radisson RED’s bold brand identity.

• Cost Control: Monitor inventory, labor costs, and minimize waste while maximizing efficiency.

• Feedback & Improvement: Gather guest feedback and initiate improvements to enhance future events.

Qualifications:

• Minimum 3 years of experience in banquet or event management, preferably in an upscale or lifestyle hotel setting.

• Strong leadership and people management skills.

• Excellent communication and interpersonal abilities.

• Passion for hospitality, creativity, and delivering unique guest experiences.

• Ability to work flexible hours including nights, weekends, and holidays.

• Fluent in English; knowledge of Thai or other languages is a plus.

Why Join Us:

• Be part of the bold, expressive Radisson RED culture.

• Work in a collaborative and forward-thinking environment.

• Enjoy opportunities for career growth and professional development.

• Experience the energy of one of Phuket’s most exciting lifestyle destinations.

Resortlife Co., Ltd.

Job Description

JOB SUMMARY

Functions as the strategic business leader of the property's Rooms Operations. Areas of responsibility include Front Office, Recreationม and Housekeeping. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Rooms Operations meet the brand’s standards, targets customer needs, ensures associate satisfaction, focuses on growing revenues and maximizes the financial performance of the department. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and associates and provides a return on investment to the owner .

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

OR

• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

Courtyard Kuala Lumpur South

Job Description

Sooner

Job Description

SOONER is a neighborhood bistro that serves high-quality Spanish and Italian cuisine. We are expanding our team and seeking experienced and passionate Chef and FOH to join our dynamic team.Sous chef / Chef de Partie / Demi ChefResponsibilities:

• Collaborate with the Head Chef for daily kitchen operation.

• Ensure kitchen hygiene and safety standards are maintained at all times.

• Oversee food preparation and presentation, ensuring consistency and quality.

• Assist in inventory management and cost control.

• Monitor and maintain kitchen equipment to ensure operational efficiency.

• Work during service to support the line and ensure smooth operations.

Qualifications:

• Minimum of 2 years experience in a professional kitchen.

• Strong knowledge of various cooking techniques, cuisines, and dietary restrictions.

• Excellent communication and interpersonal skills.

• Passion for culinary arts and a commitment to quality.

Restaurant ManagerResponsibilities:

• Ensure smooth implementation and execution of the restaurant operations.

• Provide training to the team to deliver the highest quality of service.

• Control stocks for daily use in the restaurant to ensure service requirements are met.

• Supervise and coordinate the prompt, high-standard, efficient, and courteous serving of food and beverages in the restaurant.

• Gather guests’ feedback, respond accordingly, and resolve guest complaints

Qualifications:

• Minimum of 3 years experience in hospitality industry.

• Strong management skill with a positive mindset and friendly image.

• A team player who is reliable and dependable.

• Enthusiastic when serving guests.

• Excellent communication, interpersonal and leadership skills.

• Self-organised and details-oriented with a strong sense of responsibility.

What We Offer:

• A supportive and collaborative work environment

• 6 rest days per month

• 10 days annual leave per year

• Monthly tips

• Daily staff meal provided

Aureo Hotels and Resort

Job Description

Responsibilities

• Train housekeepers on cleaning and maintenance tasks
• Oversee staff on a daily basis
• Check rooms and common areas, including stairways and lounge areas, for cleanliness
• Schedule shifts and arrange for replacements in cases of absence
• Establish and educate staff on cleanliness, tidiness and hygiene standards
• Motivate team members and resolve any issues that occur on the job
• Respond to customer complaints and special requests
• Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves
• Participate in large cleaning projects as required
• Ensure compliance with safety and sanitation policies in all areas

Requirements

• Work experience as a Housekeeping Supervisor or similar role
• Hands-on experience with cleaning and maintenance tasks for large organizations
• Ability to use industrial cleaning equipment and products
• Excellent organizational and team management skills
• Stamina to handle the physical demands of the job
• Flexibility to work various shifts, including evenings and weekends

Quest Plus Conference Center Clark

Job Description

Resorts World at Sentosa Pte Ltd

Job Description

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.

Job Summary:

We are seeking an experienced and dynamic Front Office Manager to oversee the daily operations of our front office team. The ideal candidate will ensure that our guests receive exceptional service from check-in to check-out, while managing and mentoring the front office team to create a friendly and welcoming environment.

The Manager is responsible for the overall success of the Front office operations, acting as the management representative for the Hotel to ensure guest satisfaction.

Primary Responsibilities:

• Develop, review and update the policies and procedures for Front Office operations.
• Conduct and support on-going Training programs for Front Office team, especially On-the-Job Training.
• Ensure that the established quality standard and high level of work performance are maintained, including grooming and conduct standards.
• Proactively handle guests' feedback in a professional manner, ensuring resolution to guest satisfaction.
• Ensure consistent high standard of recognition for all VIP guests including Marriott Rewards platinum and gold level elite guests.
• Plan and prepare work schedule for all sections within Front Office and ensure adequate daily manning according to the Hotel's occupancy.
• Implement and maintain Front Office procedures, systems and controls.
• Ensure regular and ongoing communications among the team, such as briefing for pre-shift, handover shift, discussions and meetings.
• Deliver a clear and consistent message to the team on departmental goals to achieve desired results.
• Be familiar with the roles and responsibilities of all positions within Front Office, to render coverage to the team as and when required.
• Ensure property policies are administered with consistency; procedures and documentation are completed and maintained according to Standard Operating Procedures (SOPs) and support peer review process.

Requirements:

• Diploma or Degree in Hospitality or Tourism management.
• Minimum 6 years' experience in similar capacity in a 5-star property.
• Knowledge of Opera / Opera Cloud and proficiency in process management tools.
• Hold strong organizational and leadership skills, with an eye for detail for process improvement.
• A team player who is self-motivated and able to remain calm and resourceful under pressure.
• Excellent communication, leadership, problem-solving and interpersonal skills.
• Flexibility to work varied shifts, including weekends and public holidays.

DING WANG SG PTE. LTD.

Job Description

Job Description & Requirements

1. Kitchen Operations:Assist the Head Chef in overseeing daily kitchen operations to ensure efficiency and quality.
   Ensure that all dishes are prepared according to recipes and presentation standards.
   Supervise and coordinate activities of kitchen staff, including line cooks, prep cooks, and kitchen assistants.
   Manage kitchen workflow and ensure timely preparation and delivery of meals.
2. Menu Planning and Development:Collaborate with the Head Chef in developing and updating menus.
   Contribute ideas for new dishes and specials, considering customer preferences and seasonal ingredients.
   Participate in tastings and presentations of new dishes.
3. Inventory and Cost Control:Monitor inventory levels and order supplies to ensure adequate stock without overstocking.
   Conduct regular inventory checks and audits.
   Ensure cost-effective use of ingredients and minimize waste.
   Assist in managing food costs and staying within budget.
4. Quality Control:Maintain high standards of food quality, taste, and presentation.
   Conduct regular tastings to ensure consistency in flavor and quality.
   Address any issues with food quality promptly and effectively.
   Implement and enforce kitchen policies, procedures, and standards.
5. Staff Management and Training:Train, mentor, and supervise kitchen staff.
   Conduct performance evaluations and provide feedback to staff.
   Develop and implement training programs to enhance culinary skills and knowledge.
   Foster a positive and collaborative work environment.
6. Health and Safety Compliance:Ensure compliance with all health, safety, and hygiene regulations.
   Implement and follow food safety standards and procedures.
   Conduct regular inspections of kitchen and equipment to ensure cleanliness and functionality.
   Handle any food safety issues or incidents promptly and effectively.
7. Customer Satisfaction:Ensure that all dishes meet customer expectations in terms of quality, taste, and presentation.
   Handle customer feedback and complaints related to food quality and service.
   Assist in creating a positive dining experience for customers.
8. Collaboration and Communication:Work closely with the Head Chef and other kitchen staff to ensure smooth and efficient service.
   Communicate effectively with front-of-house staff to coordinate service and address any issues.
   Participate in team meetings and contribute to the overall success of the restaurant.

Qualifications:

• Proven experience as an Assistant Head Chef or in a similar role.
• Strong culinary skills and creativity.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Knowledge of food safety and sanitation regulations.
• Strong leadership, communication, and interpersonal skills.

Compensation:

• Competitive salary based on experience and qualifications.
• Performance-based bonuses and incentives.
• Benefits package including health insurance, retirement plans, and other perks.

DoubleDragon Properties Corp.

Job Description

Duties and Responsibilities

• Assist and overseeing housekeeping operations
• Perform routine inspection in all housekeeping sections and reports issues to the Housekeeping Manager.
• Generates reports related to inventory of supplies and equipment
• Address guest complaints and inquiries in a timely and professional manner.
• Planning deep cleaning activities.
• Performs administrative matters
• Assist in employee hiring, training and evaluation.
• Manages budgets and resources utilization.
• Performs and teach function in crisis management procedures.
• Oversee housekeeping operations
• Handling Guest complains

Mezen Realty & Development Corp.

Job Description

The Resort Manager is responsible for overseeing all aspects of resort operations to ensure a high level of guest satisfaction, efficient and profitable business practices, and a well-maintained property. This includes managing staff, coordinating guest services, maintaining facilities, and ensuring compliance with all legal and company policies. The Resort Manager plays a key role in developing strategies to improve guest experiences, increase profitability, and create a welcoming, well-organized atmosphere.

Key Responsibilities

Operations Management

· Oversee day-to-day operations of the resort, including front desk, housekeeping, food & beverage, maintenance, and guest experience.

· Reviews and evaluate hotel concessionaire performance if it is in accordance with the approved operating plan and contract.

· Ensure all facilities, equipment, and amenities are well-maintained and in good working condition.

· Monitor and control budgets, revenues, and expenses to meet financial objectives.

· Ensure compliance with health, safety, and local licensing regulations in coordination with liaison officer.

· Implement and maintain efficient procedures and standards of service across the resort.

Guest Experience

· Ensure guests have a high-quality and memorable experience from arrival to departure.

· Help develop, improve and ensure execution of company hospitality manual.

· Address guest concerns and complaints in a timely and professional manner.

· Monitor guest feedback through reviews and surveys to identify areas for improvement.

· Develop and implement strategies to enhance the resort's reputation and increase repeat bookings.

Team Management

· Overseeing Hiring, training, and supervise all resort staff, ensuring they provide excellent service. (training done by department supervisors)

· Developing staff training programs for service excellence and regulatory compliance.

· Approves schedules and manage staffing levels to meet operational needs, as submitted by department supervisors.

· Foster a positive working environment that encourages teamwork, professional growth, and high employee morale.

· Hold employees accountable for performance and conduct by implementing disciplinary measures in a fair, transparent, and constructive manner, in alignment with company policies, such as issuing incident reports.

· Manage employee performance by recognizing achievements and addressing concerns through coaching, feedback, and, when necessary, disciplinary action to uphold workplace standards.

Inventory Control & Management

· Oversee the procurement, storage, and management of resort inventory, including food and beverage supplies, linens, cleaning products, and maintenance equipment.

· Oversees monitoring of stock levels that have been ensured by the department supervisors, in the timely replenishment of inventory to avoid shortages or overstocking.

· Coordinate with department heads to forecast inventory needs based on occupancy levels, special events, and seasonal trends.

· Implement inventory tracking systems to streamline ordering and reduce waste.

· Conduct regular cycle counts to ensure the accuracy of stock levels and prevent theft or loss.

Marketing & Business Development

· Collaborate with marketing teams to promote the resort through various channels, including digital marketing, social media, and partnerships.

· Work closely with the sales and reservations teams to develop promotions and packages that attract new guests.

· Participate in industry networking events and develop relationships with travel agents, tour operators, and other partners.

· Analyze and report market trends and competitors to stay ahead in the industry.

Financial Management

· Manage resort budgets, forecast revenues, and control operational costs.

Facilities and Asset Management

· Ensure the resort’s physical assets are in top condition, including the grounds, buildings, pools, and equipment.

· Coordinate renovations, repairs, and maintenance work as needed

· Ensure the property adheres to sustainability and environmental practices where applicable.

If you are interested, send your resume to careers@mezen.com.ph

Great Arc Asia

Job Description

Great Arc Asia is more than just a resort – it's a destination for immersive, wholesome experiences that leave guests delighted, rejuvenated, and eager to return.

We are seeking a dynamic Hospitality Manager who can think and act like an owner – someone passionate about delivering exceptional guest experiences, building resort’s reputation, and turning every visit into a 5-star memory.

Key Responsibilities

Own the end-to-end guest experience – from pre-arrival touchpoints to post-departure feedback.

Build a culture of warmth, professionalism, and attentiveness across all teams.

Read and respond to guest reviews (Google, TripAdvisor, Booking, AirBnB etc.) – learn from feedback and turn insights into action.

Oversee day-to-day operations across housekeeping, front office, F&B, and maintenance.

Collaborate with the kitchen team to ensure high-quality, timely, and hygienic food service.

Identify and execute local and digital marketing opportunities to attract new guests and drive repeat business.

Work with content creators, influencers, or platforms to showcase the resort's unique charm.

Phuket- Yaowarat Services Co Ltd

Job Description

A new opening of an unique and exciting restaurant located on Soi Nana near Chinatown in Bangkok. Recently renovated into a stylish and contemporary space, we aim to deliver a premium Mediterranean dining experience to Bangkokians and visitors alike, specializing in seafood and more.  This is part of a project with a cafe-bar, a restaurant and rooftop space.    

Conrad Hong Kong

Job Description

Responsibilities

• In charge of the overall information technology program and information systems activities of the Hotel

• Handle computer related projects such as interfaces, upgrades and analysis of systems and software.

• Assist various users in day to day inquiries relating to personal computers

• Handle guest inquiries relating to broadband access and computers

• Implement periodic review and inventory of installed software and hardware in the hotel

• Work closely with corporate office on software and computer related policies and ensure they are implemented

Requirements

• Degree or Professional Diploma in Computer Science or related field

• At least 8 years working experience in similar capacity, preferably in hotel industry

• Good ability to start and carry on project scheduling, implementation and completion of projects

• Good knowledge of PMS, POS, SunSystems & MS products is a must.  Experience in HRIS, Delphi, Citrix, Cisco Networks, Net Web Applications

• Good working knowledge of personal computer hardware and software applications

• Hard working and willing to work beyond normal working hours or even at night when required

• Able to work independently and under pressure

• Good inter-personal skills and communication skills with computer users, peers and superiors

• Good command of spoken & written English and Chinese

• Candidate with less experience will be considered as Assistant Information System Manager

Interested candidates please click "APPLY NOW" or send your resume by WhatsApp to 6468 1645. 

Hilton Recruitment Website 希爾頓招聘網址：

jobs.hilton.com   

Mandarin Oriental, Singapore

Job Description

SALES MANAGER, MICE

Mandarin Oriental, Singapore is looking for a Sales Manager, MICE to join our Sales & Marketing team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Singapore is a sanctuary of luxury and sophistication overlooking the iconic Marina Bay. Reporting to the Assistant Director of Sales, the Sales Manager, MICE is responsible for identifying, developing and managing accounts within group segments, markets or geographical territories. He/She will maintain or increase current group segment production to generate total sales revenue for the Hotel.

About the job

Based at Mandarin Oriental, Singapore within the S&M Department in Singapore, the Sales Manager is responsible in aligning client needs with the hotel's sales and marketing strategies. This involves negotiating rates, maintaining excellent product knowledge and identifying market opportunities. The Sales Manager reports to the Assistant Director of Sales, MICE . 

As Sales Manager (MICE), you will be responsible for the following duties: 

• Prospects and develops new business continuously through phone solicitation, outside sales calls, customer visits to the hotel, trade shows, sales blitzes, direct mail, newspaper/journal research and other customer interaction or research.

• Drives and manages group production through improved customer loyalty by excellent account management.

• Determines the accounts' needs, Hotel's objectives, and marketing activities of each assigned market/account.

• Negotiates transient and group rates for assigned accounts.

• Continuously communicates the benefits of the Hotel to clients and have excellent product knowledge.

• Understands and is familiar with the fundamentals of assigned accounts.

• Identifies new or existing markets/accounts that meet property sales strategy.

• Be accountable for all targets and goals set for area of responsibilities.

• Develops marketing intelligence, new products ideas, competition activities, new customer trends and performance.

As Sales Manager (MICE), we expect from you:

• Excellent sales, service and interpersonal skills

• Excellent business negotiation and customer relationship management skills

• Excellent presentation and communication skills (Written and Spoken English)

• Proficient in Microsoft Office applications and HMS, Delphi

• Self-starter

• Good problem-solving skills

• At least 1 year experience in a similar capacity in an international chain luxury hotel

• Minimum qualification of diploma in any discipline

Our commitment to you 

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. 

• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.

• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

We're Fans. Are you?

Marriott International

Job Description

Fairmont Singapore & Swissôtel The Stamford

Job Description

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Assistant Reservations Manager

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Support the reservations team to ensure all key KPIs are met and maintained including conversion, abandoned call rate and call quality assurance.

• Supporting & Handling Email Reservations

• Taking Internal & External calls follow LISTEN/LQA Standard

• Perfect Arrival Check

• Rate Loading

• Ensure travel agency commissions, reservations sales conditions, profile tracking and guest recognition is checked, completed and updated accordingly

• Maintain high level of performance within the reservations guest experience, including training and support for the reservations team and liaison with operational teams.

• As instructed by the Director of Reservation Sales, maintain and update reservation systems with accurate tracking and rate information to all distribution channels.

• Ensure that a “RevPRO culture” is spread in the hotel, through regular liaison with operational

• Manage rooming lists, corporate bookings, and crew blocks as required

• Travel Agent Commission Reconciliation

Qualifications:

• Minimum of 3 years of relevant experience in the reservations sales

• Strong working knowledge of CRS, PMS, TARS or distribution systems

• Results Orientated

• External and internal environment understanding

• Ability to work effectively and contribute in a team

• Great communication, presentation and influencing skills

• Customer/Commercial focus

• Team support and development mindset for the team

• Multicultural awareness and able to work with people from diverse cultures

• Flexible and able to embrace and respond to change effectively

• Self-motivated and energetic

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

The Mansion Boutique Hotel Clark

Job Description

Hotel Manager Job Description:

We are seeking a professional and customer-focused hotel manager to oversee our hotel operations. In this position, you will direct the day-to-day operations and activities at your allocated hotel location. Your duties will include managing personnel, collecting payments, monitoring budgets, and evaluating hotel performance. To excel in this role, you must be approachable and detailed-oriented with proven hospitality or management work experience. Our ideal candidate will also demonstrate excellent communication and interpersonal skills.

Hotel Manager Responsibilities:

· Overseeing personnel, including receptionists, kitchen staff, and office employees.

· Monitoring employee performance and conducting regular evaluations to help improve customer service.

· Collecting payments and maintaining records of budgets, funds, and expenses.

· Welcoming and registering guests once they arrive.

· Resolving issues regarding hotel services, amenities, and policies.

· Organizing activities and assigning responsibilities to employees to ensure productivity.

· Creating and applying a marketing strategy to promote the hotel’s services and amenities.

· Coordinating with external parties, including suppliers, travel agencies, and conference planners.

· Evaluating hotel performance and ensuring compliance with health and safety rules.

· Partaking in financial activities, including establishing room rates, setting budgets, and assigning funds to departments.

Hotel Manager Requirements:

· Bachelor’s degree in hospitality, business administration, or a relevant field.

· A minimum of 3 years experience in hotel management or a similar role.

· Strong understanding of hotel management best practices and data entry software.

· Outstanding interpersonal communication and customer service skills.

· Exceptional leadership abilities with great attention to detail

Job Type: Full-time

Benefits:

• Flextime

Supplemental Pay:

• 13th month salary

Dao by Dorsett AMTD Singapore

Job Description

DUTIES & RESPONSIBILITIES:

• Conducts daily audits of Guest Services Agents’ appearance, grooming and hygiene and takes daily briefing.
• Oversees associate posting, behavior and posture at the main lobby area as well as entrance (inside and outside premises), access corridors and lifts.
• Evaluates per shift checklist, and ensures all tasks are completed.
• Supervises and assists Guest Services Agents in planning, documentation, along with all of their tasks at the Customer Service desk.
• Conducts On-The-Job training for all Guest Services Agents.
• Conducts periodic high balance check in coordination with accounting department.
• Double check next day’s arrivals list daily, ensuring the accuracy of all bookings, room assignments and any related resident requests.
• Reviews traces for all reservations and resolves accordingly.
• Maintains accuracy of data on the Property Management System.
• Meets upon arrival or bid farewell VIP residents in the absence of senior management.
• Escorts guests to the apartment upon arrival when necessary.
• Conducts periodic checks of all luggage/parcel storage areas.
• Addresses and resolves resident complaints or concerns.
• Coordinates with Security Department in conducting investigations as needed.
• Coordinates with Drivers to ensure smooth operations and exceptional service to all residents.
• Conducts daily checking of all traces to ensure resolution of requests and assist in any difficulty encountered.
• Reports to Management any emergencies or incidents reported by residents.
• Any other duties as directed.
• Conducts Night Audit Tasks based on established procedures and guidelines.
• Prepare daily reports for Management and ensure accuracy.       
• Familiarizes herself/himself with billing and credit policies to effectively handle and process billing requirements.
• Conduct random checks on team members from other departments

HPlus Solutions

Job Description

HPlus Solutions is hiring a Full time Housekeeper role in Geylang, Singapore. Apply now to be part of our team.

• Looking for candidates available to work:
  • Monday: Morning, Afternoon, Evening
  • Tuesday: Morning, Afternoon, Evening
  • Wednesday: Morning, Afternoon, Evening
  • Thursday: Morning, Afternoon, Evening
  • Friday: Morning, Afternoon, Evening
  • Saturday: Morning, Afternoon, Evening
  • Sunday: Morning, Afternoon, Evening
• No experience required for this role
• Expected salary: $1,700 - $2,000 per month

ARNOLD'S FRIED CHICKEN (S) PTE LTD

Job Description

Candidates, if selected, will be responsible for managing and organizing daily restaurant operations with a goal of controlling costs and providing a high quality experience to customers.

• Assisting the Restaurant Manager
• Train, and supervise restaurant employees
• Create staff schedule to ensure appropriate staffing
• Track stock levels of food, supplies, and equipment, forecast needs, and oversee ordering as necessary
• Address customer needs, comments, and complaints
• Adhere to and enforce employee compliance with health, safety, and sanitation standards
• Ensure all employees are working within outlined operating standards
• Report on financial performance, inventory, and personnel

• At least Higher NITEC in any field
• At least 2 years of supervisory experience
• Working knowledge of general restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health regulations, and security
• Strong interpersonal and communication skills
• Excellent leaderships skills
• Demonstrated ability to manage operating costs in accordance with budgets
• Comfortable setting priorities and delegating tasks as needed
• Extremely organized and detail-oriented
• APPLICANTS WITH LESS EXPERIENCE MAY BE CONSIDERED FOR AN SUPERVISOR ROLE

Interested applicants may submit their resumes to jobs@arnoldsfriedchicken.com