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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Far East Organization

Job Description

INTERCONTINENTAL HOTELS GROUP (ASIA PACIFIC) PTE. LTD.

Job Description

Director of Sales - InterContinental Singapore

Lead and manage the function of Sales (Corporate, MICE, Leisure, Catering Sales, and Events Management) to maximise performance through total revenue generation and achieve budget revenue.

• Direct Sales team to manage account base to maximise performance across all revenue streams (Rooms, Catering & Banquet, and Food & Beverage)
• Develop sales strategies and action plans to ensure implementation, monitor results, and achieve goals – including launching tactical promotions if required
• Develop a solid understanding of numbers to evaluate revenue performance, understand profit contribution to GOP, and monitor sales department’s impact on hotel profitability
• Evaluate business potential and opportunities in new geographical markets and segments
• Participate in preparing the annual departmental operating budget, hotel marketing plan, business plan, and financial plans
• Monitor competitors’ activities and assist in gathering marketing intelligence
• Build profile within the local marketplace through attendance at events and industry gatherings
• Engage with guests and customers at various functions and social events
• Foster a positive, productive work environment; motivate and lead an effective, engaged team
• Coach and mentor the Sales team, developing personal development plans for current role improvement or career progression
• Maintain strong relationships with key stakeholders
• Collaborate with leadership to ensure quality product delivery, improve customer experience, and maximise revenue and profit
• Travel as required to promote the hotel and develop markets
• Manage individual development plans and address performance gaps
• Perform other duties as assigned by the Director of Sales & Marketing or management

• Diploma/Degree in Business, Hospitality Management, or related field
• Minimum 5 years’ sales experience, preferably in luxury hotel or hospitality
• Strong presentation, communication, and interpersonal skills
• Passion, enthusiasm, and results-driven attitude
• Problem-solving and decision-making skills
• In-depth knowledge of sales principles and techniques
• Strategic and tactical thinking abilities
• Awareness of market trends and consumer behaviour to create strategic opportunities

Don't quite meet every requirement but believe you're a great fit? Hit the 'Apply' button and start your journey with us today.

JDBX PTE. LTD.

Job Description

We are looking for a dedicated chef who is able to commit to work long hours shift including weekends.

- Mentoring assistant chef in managing the kitchen operations.

- Preparing high-quality dishes in line with our restaurant’s standards.

- Supervising and training kitchen staff.

- Ensuring adherence to food hygiene and safety standards.

- Contributing to menu development and food presentation.

- Managing inventory and ordering supplies.

- Maintaining a clean and organized kitchen environment.

Requirements:

- Strong knowledge of cooking techniques, ingredients, and culinary equipment.

- Leadership skills with the ability to manage and motivate a team.

- Creative mindset for menu development and food presentation.

- Excellent time management and organizational abilities.

- Flexibility to work in shifts, including weekends.

We Offer:

- A dynamic and supportive work environment.

· Responsible for the kitchen’s daily operations.

· Liaising with the relevant companies for food orders.

· Creating new dishes and menus.

· Interviewing and hiring new kitchen staff.

· Maintaining/raising the food’s profit margins

· Monitoring and controlling inventory levels

· Ensuring correct stock rotation procedures are followed.

· Implementation of health and safety procedures within the kitchen.

· Estimating costs and ensuring all purchases come within budget.

· Taking care of the kitchen’s accounts and creating a work roster for the staff.

Sirius Entertainment

Job Description

Located in the vibrant heart of Singapore, ADDA is a contemporary Indian restaurant celebrated for its bold flavours, inventive presentations, and playful take on tradition. ADDA blends regional Indian influences with modern techniques, creating a one-of-a-kind dining experience that’s as exciting as it is soulful.

We are currently seeking a Head Chef to lead our talented team. As Head Chef, you will be responsible for the daily operations of the kitchen. From managing prep to ensuring every dish meets our standards, you will take full charge of the culinary process, working closely with your team to deliver an exceptional dining experience.

• Lead and supervise all aspects of food preparation and kitchen operations
• Design and execute menus that reflect ADDA’s innovative approach to Indian cuisine
• Ensure consistency, presentation, and quality of all dishes leaving the kitchen
• Manage inventory, place orders, and coordinate with suppliers to ensure availability of fresh ingredients
• Maintain cleanliness, hygiene, and food safety standards across the kitchen
• Handle equipment maintenance and arrange repairs as needed
• Train, mentor, and evaluate kitchen staff; foster teamwork and professionalism
• Organise schedules, manage payroll records, and ensure optimal staffing levels
• Monitor cost controls and minimize food wastage
• Stay updated on culinary trends and incorporate new techniques where appropriate

• Proven experience in a leadership role within a professional kitchen, preferably in a high-end or modern Indian dining concept
• Strong culinary skills and a deep understanding of Indian cuisine and flavours
• Excellent leadership and communication skills
• Familiarity with kitchen management systems, Microsoft Office, and POS software
• Ability to thrive in a fast-paced, high-pressure environment
• Commitment to food hygiene, safety regulations, and quality assurance

If you’re passionate about redefining Indian cuisine and leading a team with creativity and precision, we’d love to hear from you.

The Fullerton Ocean Park Hotel Hong Kong

Job Description

Responsibilities

• Assist to manage the operation of Housekeeping including Laundry to ensure high quality standards are maintained

• Handle all guest complaints and requests immediately and tactfully

• Conduct counselling, training, disciplining and interviewing of staff to maintain the efficiency of staff performance

• Inspect and offer solutions to problems of operation, system, manpower, policy and procedures to superior to ensure the standard of service is maintained according to hotel objective

• Control & supervise all store requisition, inventory and purchase request to ensure supplies are replenished with the approved budget

• Plan and supervise all programs of maintenance, general cleaning, linen cleaning, Carpet, Marble & Upholstery cleaning by daily inspection to ensure the cleaning and maintenance program are followed and carried out

Requirements

• Minimum 8 years experiences in hotel Housekeeping including 3 years in a managerial role

• Knowledge of hotel Housekeeping procedures

• Strong leadership ability, able to manage a diverse team

• Good communication, training, delegation and controlling skills

• Ability to build positive relationship with other departments

Competitive remuneration package and career advancement opportunities will be offered to the right candidates. Interested parties should apply with full resume, expected salary and contact details to: Human Resources Department, The Fullerton Ocean Park Hotel Hong Kong, 3 Ocean Drive, Aberdeen, Hong Kong or via email fop.career@fullertonhotels.com.

Please read our Personal Information Collection Statement at https://www.sino-hotels.com/en/job-opportunities/personal-information-collection statement before submitting your application. Equal opportunities are extended to all candidates and the information provided will be treated in strict confidence and used for recruitment purposes only.

Renaissance Kuala Lumpur Hotel & Convention Centre

Job Description

Nabaja Group of Companies

Job Description

Nabaja Group of Companies is hiring a Full time General Manager role in Antipolo, Calabarzon. Apply now to be part of our team.

• Flexible hours available
• 2-3 years of relevant work experience required for this role
• Expected salary: ₱14,560 - ₱15,000 per month

Moxy Bangkok Ratchaprasong

Job Description

Marriott Executive Apartments Bangkok Sukhumvit 50

Job Description

Marriott Executive Apartments Bangkok Sukhumvit 50

Job Description

Marriott International

Job Description

Regal Hotels International

Job Description

Regal Hotels International is one of the largest hotel operators in Hong Kong, currently owns and manages seventeen hotels. Committed to exceeding the needs of each and every guest, all Regal Hotels provide first-class international guestrooms and facilities including state-of-the-art meeting and banquet rooms.

Under Regal’s portfolio, there are twelve hotels in Hong Kong, namely Regal Airport Hotel, Regal Hongkong Hotel, Regal Kowloon Hotel, Regal Oriental Hotel, Regal Riverside Hotel, Regala Skycity Hotel, iclub Fortress Hill Hotel, iclub Mong Kok Hotel, iclub Sheung Wan Hotel, iclub AMTD Sheung Wan Hotel, iclub To Kwa Wan Hotel and iclub Wan Chai Hotel. The Group also manages hotels in other cities of Mainland China including Regal Kangbo Hotel in Dezhou and two hotels in Shanghai, namely Regal Jinfeng Hotel and Regal Plaza Hotel & Residence. One hotel, named Regal Xindu Hotel, is set to open in Chengdu, China in 2026.

Regal Hotels International also owns the Campus La Mola, located in Barcelona, Spain.

Job Responsibilities:

• Responsible for Hotel Accounts Receivable section

• Ensure proper billing procedures are carried out and follow up overdue accounts

• Handle credit card dispute and refund

• Assist in preparing financial reports and month end closing

• Other ad hoc duties as assigned

Job Requirements:

• Minimum 3 years of accounting experience from Hotel Industry

• LCCI Level 3 /Diploma or above in Accounting or related discipline

• Proficiency in MS Office application such as Excel

• Less experiences will be considered as Accounting Supervisor

• Immediate available is preferred

We offer attractive remuneration package to the right candidate. Please click “Apply Now” to submit your full resume with present and expected salaries OR submit to the Human Resources Department of the following address:
 
Regal Hotels International Limited
Address: 11/F, 68 Yee Wo Street, Causeway Bay, Hong Kong
Fax: 2895-5766

Those who are not interviewed within four weeks may consider their applications unsuccessful. All personal data provided will be retained and considered for other position(s) which may subsequently become available within the Regal Hotels Group if you do not indicate your dissent. All information received will be kept in strict confidential and only used for employment-related purposes.

PARKROYAL COLLECTION Marina Bay, Singapore

Job Description

Responsibilities:

• Act in command in the absence of Assistant Front Office Manager, supervise sections in Front Office, such as front desk, operator and concierge services. Monitor the junior staff’s conduct and job performance and to ensure that all staff project a positive corporate image to guests.
• Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.
• Assist to inspect rooms assigned to VIPs before their arrival. Meet and escort the VIPs to their rooms and ensure that the complimentary amenities are provided. Ensure that relevant persons and Departments are informed of the VIPs.
• Initiate correspondence regarding enquiries, reservations, and complaints. Check housekeeping discrepancy report; report any variance and take corrective actions.
• Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest’s undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department.
• Be alert and report any faults, defects and unusual activity of the property to relevant departments
• Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.
• Responsible for training of all front desk staff including planning, organising and conducting OJT.
• Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue. Assist to maximise revenue and occupancy from group allotments.
• Directly responsible for the evacuation of staff and guests during a fire or any security threat in co-ordination with the security department.
• Follows up in credit limit report, ensure all guests balance checked daily.
• Counsel, coach and mentor individual associates as required to drive initiative, performance and consistency.
• Ensures that the Hotel’s properties and facilities are protected and are kept in good working condition. Reports any loss or damage to the Hotel’s properties and facilities promptly and appropriately.
• Carries out any other reasonable duties and responsibilities as assigned by superior.

Requirement:

• Minimum 5 years' experience in Front Office supervisory role, thoroughly familiar with front office reception functions
• Prior experience in a 5 star hotel will be of an advantage
• Proficient with Opera system
• Customer service centric with high level of flexibility & adapability
• Able to work under pressure & fast paced environment
• A strong leader & team player

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified.

The Garcha Group Marriott International

Job Description

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

SUMMARY:

Responsible for the daily shift operations of Housekeeping and Internal Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. Coordinates the housekeepers and works as a team, creating a positive environment.

TASKS & RESPONSIBILITIES:

Managing Housekeeping Operations

• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
• Works effectively with the Engineering department on guestroom maintenance needs.
• Supervises the property general cleaning schedule.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
• Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
• Supports and supervises an effective inspection program for all guestrooms and public space.
• Communicates areas that need attention to staff and follows up to ensure understanding.
• Ensures all employees have proper supplies, equipment and uniforms.
• Plan the staff needs to support the team

Managing Departmental Costs

• Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
• Empowers employees to provide excellent customer service.

Conducting Human Resources Activities

• Participates as needed in the investigation of employee accidents.
• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
• Ensures employees understand expectations and parameters.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Observes service behaviors of employees and provides feedback to individuals.
• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in employee progressive discipline procedures.

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
• Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
• Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
• Cleaning Materials, Equipment, and Techniques - Knowledge of use, handling, storage, and disposal of cleaning chemicals and equipment (including Material Safety Data Sheet requirements), and use of personal protective equipment.
• Housekeeping Tracking and Inventory - Knowledge of inventory and purchasing policies, procedures, and best practices.
• General Housekeeping - Knowledge of procedures, policies and techniques for cleaning all public areas, trash handling and removal, room item replenishment and placement, treatment of room damage and stain removal, use of cleaning supplies, floor care and maintenance, general housekeeping codes, cart care, uniform control, inventory management, room status change systems and opening and closing of the house. Ability to use general housekeeping codes to indicate room readiness.
• EIWO (Everything In Working Order) - The ability to inspect and identify guest room components (e.g., light bulbs, remote control, air conditioning units, toilets, appliances, vacuums) for functional deficiencies. This includes reporting procedures.
• Environmental Sustainability – Knowledge of products and procedures that reduce, recycle or reuse natural resources such as bed linen and towel re-use programs.
• Preventative Maintenance - Knowledge of general cleaning programs and policies to extend the life of materials and areas. For example, knowledge of carpet, tile, and floor care including daily cleaning, heavy extraction, and interim cleaning.

The Garcha Group Marriott International

Job Description

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverages at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

· Recruiting and HR matters such as, but not limited to: posting jobs on WSG and Jobstreet; scheduling interviews; processing applications; negotiating contracts; vetting time-sheets; ensuring payroll correctness including but not limited to leave and PH allocation.

· maintain a filing system in line with established standards, ensure others to so as well

· Assist in the insurance claims and surveys per government agency requirements

· Respond to queries from finance related to HR

· Submit and reconcile expense reports

· Write letters and emails on behalf of other Management

· Handle sensitive information in a confidential manner

· Develop and update administrative systems to make them more efficient

· Maintain up-to-date employee records

· Participate in task forces and committees as requested

· Any other duties / tasks as requested by management

PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd)

Job Description

Responsibilities: 

• Ensure that all food prepared in the kitchen meets certification standards

• Assist in the creation, preparation, and execution of menus for various events, from large banquets to small corporate meetings.

• Supervise food preparation and cooking activities to ensure consistency and high standards of food presentation and flavor.

• Coordinate with the Executive Chef on menu planning, recipe development, and food innovations that cater to the diverse clientele 

• Collaborate with the banquet and event teams to understand specific event requirements and adjust food production schedules accordingly.

• Oversee the kitchen team during events, ensuring smooth operations, timely food delivery, and quality control, especially during peak times.

• Work closely with catering teams to ensure that requirements are strictly adhered to during MICE events.

• Assist in managing, mentoring, and training junior chefs and kitchen staff, ensuring they understand food preparation standards and hygiene protocols.

• Ensure the kitchen operates efficiently and that all staff are performing their duties to the highest standard.

• Provide leadership in the absence of the Executive Chef, managing kitchen staff and delegating tasks as needed.

• Ensure that the kitchen adheres to all food safety, hygiene, and regulations, including handling, storing, and preparing ingredients separately.

• Monitor kitchen cleanliness, ensuring that it meets the highest sanitation standards and that all team members follow hygiene protocols.

• Conduct regular checks of equipment, inventory, and workspaces to maintain a safe and clean working environment.

• Assist in managing kitchen inventory, ensuring that all ingredients are stocked, fresh, and ready for use.

• Monitor food costs and assist in managing the kitchen budget to ensure cost-effectiveness without compromising on quality.

• Work closely with suppliers to source high-quality ingredients and manage relationships with vendors.

Requirements

• Diploma or Degree in Culinary Arts, Food & Beverage Management, or a related field.

• At least 4-6 years of experience as a chef

• Strong understanding of food preparation standards and certification requirements.

• Proven experience in leading a kitchen team

• Excellent cooking and food presentation skills, with attention to detail.

• Knowledge of food safety and hygiene regulations.

• Ability to work under pressure and manage multiple tasks simultaneously.

• Team players who love working with others and are not afraid to take ownership of their actions.

• Proactive individuals who are eager to pitch in and support across various functions, demonstrating a willingness to collaborate and contribute

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

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The Capitol Kempinski Hotel Singapore

Job Description

SCOPE

The incumbent in the position is responsible for supervising the operations at the reception. He/she will support and assist the Front Office and other departments to ensure that the highest professional services are given to all guests in accordance with the Kempinski and Leading Quality Assurance (LQA) service standards.

OVERALL OBJECTIVES

• Plan and supervise the day-to-day operations of the Reception section which are related to the arrival and departure of guests, including the room sales, the room assignments of VIPs, Groups and Crews and room registrations.
• Ensures that all guests receive prompt, cordial attention and personal recognition and resolves related problems.
• Handles guest requests and complaints in a polite and efficient manner, gives further instructions to the relevant staff if needed to ensure customer satisfaction and maintains a record of all complaints received from all guests. Follow up when necessary.
• Liaise and coordinate with various departments to ensure all information on guests are accurate such as rate, room type, billing, guest requests and oversee that guests’ specific requirements are addressed in an efficient manner.
• Control room availability for walk-ins and establish accountability for guests’ departure dates and times.
• Follow up with Housekeeping any unresolved room discrepancies.
• Maintain reservation procedures, same day arrivals.
• Check all arrivals folios, follows up on credit standing of walk-in guests and validity of account to company instructions.
• Check all billing instructions and guest credit for accuracy. Follow up and resolve related issues.
• Understand and carries out duties in line with Hotel Emergency Procedures.
• Inspects guestrooms on a daily basis.
• Responds promptly to any operational requests from Front Office and other hotel departments.
• Other ad-hoc duties

REQUIREMENTS

• Warm, pleasant, friendly and confident, with good interpersonal skills.
• Possess good command of English
• Minimum 3 years experience in a similar role
• Comprehensive Opera knowledge
• Mature & Customer focused.

LIFESTYLE GROUPS PTE. LTD.

Job Description

Handle operations including guest relations; staff supervision and development. Maintenances of the restaurant and look after each and every aspect which influences the business of the restaurant. Able to lead and work independently, learn things and adapt quickly.

• Communicate and lead the service team
• Accomplish and maintain the highest quality of food, beverage and services
• Maintains close surveillance and ensure satisfaction of all guests before, during, and after service
• Monitor operation strategies and provide reports for management
• Assists back of house (BOH) in food presentation, kitchen procedures and other food - and services - related areas
• Coordinates departmental responsibilities
• Follow proper procedures and be meticulous in completing secondary duties assigned
• Train front/back of house (FOH/BOH) personnel
• Oversee stock inventory and manage suppliers operations
• Good Analytical skills and able to do Sales reporting.
• Any ad-hoc duties assigned

Work location and near MRT station: Farrer Part / Jalan Besar / Lavender.

Interested candidates, please send in your updated resume with current and expected salaries to us @ savoureatgroup@gmail.com

*We regret only shortlisted candidates will be notified.

Kuhn Artisanales Inc.

Job Description

Key Responsibilities:

• Prepare and present a wide range of desserts, pastries, and baked goods to 5-star standards.

• Manage the pastry section during assigned shifts, ensuring smooth operations and consistency.

• Work closely with the Pastry Sous Chef and Executive Pastry Chef in developing new menu items and seasonal offerings.

• Maintain high levels of hygiene, cleanliness, and food safety in accordance with HACCP and hotel standards.

• Ensure proper storage and labeling of all ingredients and prepared items.

• Monitor stock levels, assist in ordering, and minimize waste through effective inventory control.

• Train and mentor commis and junior pastry chefs, fostering a team-oriented work environment.

• Coordinate with service staff to ensure timing, quality, and presentation align with guest expectations.

• Participate in regular training, tastings, and quality control initiatives.

Qualifications & Requirements:

• Culinary diploma or equivalent professional pastry training.

• Minimum 3–4 years of experience in pastry within a luxury hotel, fine dining restaurant, or patisserie.

• Excellent knowledge of classic and modern pastry techniques, including plated desserts, viennoiserie, chocolate work, and bakery items.

• Strong organizational and time-management skills.

• Ability to work efficiently in a fast-paced, high-pressure kitchen.

• Attention to detail, creativity, and passion for the pastry arts.

• Flexibility to work various shifts including weekends and public holidays.

Working Conditions:

• High-temperature kitchen environment with long hours on your feet.

• Requires manual dexterity, visual accuracy, and the ability to lift heavy ingredients and equipment.

• Dynamic and collaborative culinary team environment with opportunities for growth.

Kuhn Artisanales Inc.

Job Description

Key Responsibilities:

• Oversee daily operations of the restaurant, ensuring exceptional guest service and ambiance.

• Lead, train, and motivate front-of-house staff, promoting a culture of excellence, teamwork, and hospitality.

• Maintain compliance with health, safety, and hygiene standards.

• Manage reservations, guest relations, and VIP experiences to ensure personalized service.

• Monitor financial performance, including cost control, revenue targets, budgeting, and reporting.

• Collaborate with the Executive Chef on menu development, service flow, and presentation standards.

• Drive continuous improvement through guest feedback, mystery audits, and internal reviews.

• Ensure proper inventory management, procurement, and supplier relationships.

• Implement and uphold brand standards and service protocols aligned with 5-star expectations.

Qualifications & Experience:

• Bachelor’s degree in Hospitality Management or related field (preferred).

• Minimum 5 years of experience managing a high-end or 5-star restaurant.

• Strong understanding of fine dining operations, wine service, and international cuisine.

• Exceptional interpersonal, communication, and conflict-resolution skills.

• Fluent in English; additional languages are a plus.

• Proficient in POS systems, reservation software, and MS Office.

Working Conditions:

• Flexible schedule including evenings, weekends, and holidays.

• Fast-paced, guest-facing environment requiring attention to detail and composure under pressure.

Sheraton Manila Hotel at Newport World Resorts

Job Description

Sheraton Manila Bay

Job Description

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Job Description

Overview of Role

Assistant Director of Sales - Corporate with Conrad Hotels and Resorts manages designated portfolio, contribute to hotel sales and marketing plans by recommending growth efforts, monitoring progress, and ensuring that the hotel is competitively positioned within the local marketplace.

 What will it be like to work for this Hilton Brand?

We are more than a place to stay; we are a place to Stay Inspired. Our job is to discover what inspires our Guests so that we may ensure an experience of a lifetime. Our job is also to discover what motivates and inspires each of us to consistently provide luxury service.

At Conrad, we take the time to understand the wants, needs and desires that make each of our Guests unique. Then we can create a stylish luxury experience that’s uniquely personal, deeply memorable and, above all, smart.

What will I be doing?

As Assistant Director of Sales - Corporate, you are responsible for working closely with the Director of Sales/Commercial Director to drive business needs, explore new business and expand existing business through promotional efforts and sales channels. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Contribute to hotel sales and marketing plans to ensure they accurately interpret and support the objectives of the business and use these plans to focus on sales efforts for designated market segments.
• Establish account development plans on a yearly basis. Maintain a comprehensive and updated account portfolio data, competitive set information and rate summary sheet.
• Involvement in drawing up Sales Activity Plan, submit weekly call reports and future week acitivity plan as per defined reporting standards as determined by Director of Sales.
• Assist Director of Sales to work at successful RFP programs. Develop target lists and action plans for account solicitation.
• Prepare corporate rate contracts in accordance with current business and pricing conditions.
• Organise comprehensive information describing the range of products and services offered by the hotel and deliver this information through relevant sales resources and channels to existing and potential clients.
• Produce accurate and timely reports that meet the needs of the hotel and the management.
• Contribute to relevant management meetings to develop and implement sales and marketing initiatives.
• Conduct "Bring Back Old Business" and repeat calls to increase demand and overall revenue.
• Review sales activities of the team, ensuring that they are achieving the minimum number of activities per week
• Ensure that sales calls plan for the team are submitted on weekly basis
• Participate in industry events and represents the hotel at trade fairs and workshops, agreed by the Director of Sales and in coordination with the entire Business Development.
• Conduct quarterly Account Development review with the entire team along with Director of Sales and Commercial Director, ensuring that the team is performing at optimal level and maximizing revenue.
• Support Director of Sales in supervising and coaching Sales Coordinator through close suuportive relationship.
• Support Director of Sales/Commercial Director with tasks such as trainings and perfomance related assessments.

What are we looking for?

Assistant Director of Sales serving Hilton Worldwide is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

-   Positive attitude and good communication skills

-  Commitment to delivering a high level of customer service

-  Excellent grooming standards

-  Strong leadership skills, whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations

-   Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges

-   Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members

-  Excellent organizational and planning skills

-  Experience in a similar role with a proven track record 

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

-      Knowledge of local market

-      Knowledge of hospitality

-      Passion for sales and for achieving targets and objectives

-      Degree-level qualification in a relevant field would be advantageous

Hilton Bali Resort

Job Description

A Guest Relations Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience.

What will I be doing?

As Guest Relations Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Guest Relations Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

• Meet, greet and direct Guests who enter the lobby area
• Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements
• Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner
• Serve as a point of contact for long-stay Guests of 14 days or longer ensuring they feel comfortable and can ask advice or information from Guest Relations
• Manage, record and resolve promptly Guest or customer complaints
• Ensure a very high level of customer service is constantly maintained for Reception, Lobby area and Executive Lounge
• Demonstrate a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate
• Show creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods in order to enhance the overall image and warmth of this area for the Guest
• Communicate with the Executive Lounge Manager and track and reward regular Guests for their loyalty and creativity; choose rewards that meet Guest preferences while remaining within the allocated budget
• Maintain good communication and work relationships in all hotel areas
• Maintain staffing levels to meet business demands
• Attend all Reception meetings and Executive Lounge Meetings
• Comply with hotel security, fire regulations and all health and safety legislation
• Act in accordance with policies and procedures when working with front of house equipment and property management systems
• Assist with other departments, as necessary

Guest Relations Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous managerial experience in a customer service function
• An ability to listen and respond to demanding Guest needs
• Excellent leadership, interpersonal and communication skills
• Accountable and resilient
• Commitment to delivering a high level of customer service
• Ability to work under pressure
• Flexibility to respond to a variety of different work situations

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in a customer service function or a similar role
• A passion for delivering an exceptional level of Guest service
• High level of IT proficiency

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Royal Plaza On Scotts

Job Description

Job Summary: 

As the Executive Housekeeper, you will lead and oversee all aspects of the housekeeping operations across guest rooms, public areas, laundry, back-of-house spaces and outsourced services. You will be responsible for ensuring the highest level of cleanliness, hygiene, and guest satisfaction, while managing the team and maintaining cost-efficient operations. This role combines service excellence, operational expertise, and strategic oversight, requiring a process-driven leader who can optimize performance, inspire teams, and maintain rigorous standards 

 
Key Responsibilities: 

Operational Leadership: Lead and oversee the daily operations of the Housekeeping department, including rooms, public areas, laundry, and back-of-house cleaning. Manage peak periods and collaborate with the relevant departments to optimize room availability and turnaround times, special requests and maintenance. Be fully accountable of the Housekeeping department, especially in crisis situations or during major hotel events. 
 
Quality Assurance: Conduct regular inspections of guest rooms, public areas, back-of-house spaces and laundry operations. Plan and oversee regular deep cleaning and preventive maintenance. Develop and implement strategic housekeeping policies and procedures that model high standards of cleanliness, presentation, and professionalism.
 
Process Improvement: Identify, implement, and monitor initiatives that streamline housekeeping processes, enhance productivity, and improve guest satisfaction. Leverage guest feedback, operational data, and industry best practices to drive continuous improvement and exceed performance targets. 

Financial Oversight: Maximize financial performance through effective scheduling, multi-skilling of staff, inventory control, and procurement efficiency. Develop and be fully accountable of the departmental budget, forecasts, and cost-control strategies, ensuring financial targets are met without compromising service quality or operational standards. Manage vendor contracts and relationships to ensure cost-effective service delivery, adherence to quality standards, and compliance with contractual obligations. 

Team Development: Recruit, develop and motivate a high-performing Housekeeping team. Foster a culture of accountability, attention to detail, and pride in service. Oversee department manpower planning, recruitment, performance evaluations, training needs and maintain harmonious employee relations. 

Elevating Guest Experience: Oversee the resolution of guest feedback related to cleanliness and comfort, ensuring timely and appropriate service recovery. Analyse guest feedback and operational metrics to drive continuous improvement initiatives. 

Health, Safety & Hygiene Compliance: Ensure full compliance with hotel health and safety policies, hygiene protocols, and local regulations. Maintain coordination with Engineering, Security, and Crisis Management teams to support a safe and hazard-free environment for guests and staff. Lead environmental sustainability initiatives within the department. 

Requirements: 

• Minimum 5 years of progressive leadership experience in Housekeeping within the upscale or luxury hospitality sector. 

• Proven ability to lead large teams in a dynamic, fast-paced environment. 

• Strong financial acumen with experience in budgeting and cost control. 

• Excellent organizational, interpersonal, and communication skills. 

• Familiarity with property management systems such as OPERA. 

• Strong attention to detail, with a passion for delivering exceptional guest service. 

• Willingness to work flexible hours including weekends, holidays, and shifts as required by operational needs. 

Marriott International

Job Description

Marriott International

Job Description

Resorts World at Sentosa Pte Ltd

Job Description

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.

Primary Responsibilities

• Responsible for all operational components of the hotels and ensure the smooth-running of day-to-day operations
• Drive productivity and efficiency through effective training and follow-up. Embark on suitable hotel innovation projects to enhance guest experience and improve operational efficiencies
• Develop SOPs to align operational strategies with corporate guidelines
• Maintain high standards of service to maximize guest satisfaction. Review all guest feedback and address issues promptly in a professional manner. Contribute action plans to close service gaps revealed by mystery shops
• Keep track of guest surveys and drive consistency in guest satisfaction scores to align with targets. Gather insights from data analytics to improve service performance and other areas of concern
• Conduct performance reviews and establish plans for reward, recognition, and discipline in collaboration with HR
• Ensure maintenance plans and safety measures are operational and up to date to minimize risks
• Keep abreast of Resorts World Sentosa's (RWS) Hotels online presence and implement initiatives to engage with guests
• Be aware of the latest hotel trends and make recommendations to maximize profit. Collaborate with all stakeholders to maximize room occupancy and revenue. Be aware of room packages and segment demands to manage room controls
• Understand pricing strategies and keep up to-date with competitor pricing and packages
• Analyze room sales performance, guest segmentation and channels of distribution for insights to enhance monthly financial performance and manage forecasts
• Prepare and manage the capital and operating budgets with proper resource management, including hiring and placements. Responsible for the achievement of financial targets for the hotels
• Be an excellent mentor and role model. Identify talent, help team members to develop skillsets and encourage continuous learning. Build a positive work environment to keep motivation levels high

Requirements

• Bachelor's degree in Hotel Management or related field
• Minimum 5 years' experience in a similar capacity in an integrated resort or established Hotel with more than 500 guest rooms
• Excellent track record in leading large hotel teams encompassing front office, call center, housekeeping, guest services, concierge, and transportation
• Possess strong leadership qualities, and able to motivate a team with diverse backgrounds. Strong communicator with excellent management skills
• A team player with strong business acumen and solutions-oriented, good presentation skills, creative, resourceful and results driven
• Proficient with Microsoft Office tools
• Adaptable to a fast-paced and dynamic work environment

The Garcha Group Marriott International

Job Description

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Essential Functions

• Take every opportunity to amaze the guests.
• Ensure all guests are being treated in an efficient and courteous manner and that all standards are being followed.
• Handle complaints.
• Assists Front Office Manager & Hotel Manager with hiring, training, and direction of new department associates.
• Supervise and manage employees; manage all day-to-day operations; provide feedback, understands employee positions well enough to perform duties in employees’ absence.
• Utilize interpersonal and communication skills to lead, influence and encourage others
• Ensure all front office quality standards are complied with and that policies and procedures are consistently applied.
• Work in conjunction with accounting to maintain and minimize levels of accounts receivables.
• Coordinate activities with other hotel departments.
• Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest satisfaction.
• Ensure the timely completion of performance appraisals.
• Function in place of the Front Office Manager in his/her absence.
• Be knowledgeable of policies regarding emergency procedures and security concerns.
• Assist with any additional if required and as assigned by the Front Office Manager or Hotel Manager

Teamwork Skills:

• Be an enthusiastic, helpful and positive member of the team.
• Be professional, responsible and mature in conduct and behavior.
• Be understanding of, encouraging to and friendly with all co-workers.
• Be self-motivated and use time wisely.
• Maintain open line of communication with each department.
• Communicate pertinent information.
• Respond positively to new ideas.
• Openly accept critical/developmental feedback.
• Report to work on time.
• Give adequate notice if going to miss work.
• Be available to work a flexible schedule to include weekends and holidays.
• Maintain effective communication through the use of meetings, log books and bulletins.
• Be available to help other departments in emergency situations.
• Perform other assignments as directed by the General Manger.
• Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook.

Specific Job Knowledge, Skills and Abilities

The individual must possess the following knowledge, skills and abilities:

• Must be able to speak, read, write and understand English.
• Requires good communication skills, both verbal and written.
• Most tasks are performed in a team environment with the employee acting as a team leader.
• Must possess basic computational ability.
• Must possess basic computer skills.
• Extensive knowledge of the hotel, its services and facilities.

The St. Regis Singapore

Job Description

Hilton Bali Resort

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.  

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

The Housekeeping Manager oversees all housekeeping and laundry operations, coordinating with other departments for a smooth operation. 

What will I be doing? 

As the Housekeeping Manager, you will be responsible for performing the following tasks to the highest standards: 

• Institute department SOPs and P&P. 

• Direct the activities of housekeeping’s daily operation, maintain and improve high cleaning standards of guestrooms and public areas. 

• Extend courteous service to guests.  

• Establish training programs, methods and procedures for team members’ development. 

• Oversee departmental training programs and revise relevant manuals as necessary. 

• Work our balanced working schedules for team members and maintain close payroll control to meet budget. 

• Evaluate the performance of assigned team members from time to time. 

• Listen to team members’ problems and assist / help to solve them. 

• Regularly inspect vacant and occupied guestrooms to ensure cleaning standards are kept. 

• Inspect guestroom floors, back of house, offices and public areas to ensure they are cleaned and well maintained. 

• Supervise daily laundry operations, including the handling of guest laundry, uniform, linen and cost control, etc. 

• Hold daily briefings with managers and supervisors, to inform them of daily VIP arrivals, guests’ complaints and special assignments etc. 

• Conduct regular Housekeeping communication meetings to discuss team members’ feedback, rectifying errors for improvement, communicating all special instructions and happenings within the hotel, other than the morning briefings. 

• Attend related meetings to exchange ideas for constructive improvement of hotel operation and keep others informed of Management’s decisions. 

• Maintain effective communication with the Engineering team on repairing and maintaining guestrooms, ensuring that rooms are in good condition at all times. 

• Consult with the Front Office regarding room blocking for special repairing or deep cleaning and return them for sale at promptly. 

• Prepare, plan and present the annual uniform budget, annual housekeeping FF&E and operating equipment budget to the Director of Operation. 

• Make sure all purchased items are inspected for assurance quality and quantity, department expenses are in control and meet hotel’s budget. 

• Meet with suppliers or external consultants to be up to date with the newest cleaning materials and equipment. 

• Adhere to the hotel’s security and emergency policies and procedures. 

• Perform any duties assigned by the Management team deemed necessary. 

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 

What are we looking for? 

AnHousekeeping Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• At least 2 years of experience as an AssistantHousekeeping Manager. 

• Responsive and customer focused. 

• Able to drive excellence as well as routine work. 

• Communicate effectively and clearly. 

• Able to adapt work style and ethics appropriately. 

• Positively listen to others and consider their concerns. 

• Good written and verbal skills. 

• Possess strong training, leadership and people management skills. 

• Guest oriented and able to confidently build and exceed service standards. 

• Strong interpersonal skills and possess an attention to details. 

• Good knowledge of all housekeeping areas, i.e. guest floors, public areas and laundry operation basics. 

• Fluency in spoken English, advantageous. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

W Hotel

Job Description

Fuego

Job Description

About the role

Fuego', a vibrant and dynamic restaurant in the heart of Bangkok, is seeking an exceptional Head Bartender/Bar Manager to lead the opening of our new talented bar team. In this full-time role, you will be responsible for overseeing all aspects of the bar operations, ensuring a consistently exceptional customer experience.

What you'll be doing

• Manage and develop the bar team, providing training, mentoring and coaching to ensure excellent service and cocktail preparation

• Develop and implement creative cocktail menus that showcase your mixology expertise and align with the bar's unique style and brand

• Ensure bar operations run smoothly, including inventory management, cash handling, and compliance with safety and licensing requirements

• Foster a positive and collaborative team environment, promoting a strong bar culture

• Contribute to the overall strategy and direction of the bar, working closely with the management team

• Act as the face of the bar, engaging with customers and building relationships to deliver an exceptional guest experience

What we're looking for

• Minimum 3-5 years of experience as a head bartender or bar manager in a high-volume, fast-paced bar or restaurant environment

• Proven expertise in creating innovative cocktails and managing bar operations

• Excellent customer service skills and the ability to lead and motivate a team

• Strong knowledge of bar equipment, spirits, liqueurs, and current industry trends

• Familiarity with inventory management, cost control, and budget planning

• Excellent communication and interpersonal skills

• Ability to work flexible hours, including evenings and weekends

What we offer

At Fuego', we are committed to providing a dynamic and supportive work environment that fosters professional growth and development. You'll have the opportunity to work with a talented team of bartenders and industry professionals, as well as access to ongoing training and education. We also offer competitive compensation, flexible scheduling, and a range of employee benefits to support your work-life balance.

About us

Fuego' is a trendy and vibrant restaurant located in the heart of Bangkok, known for its creative cocktails, lively atmosphere, and exceptional customer service. As part of the Fuego' Hospitality Group, we are dedicated to delivering an unparalleled guest experience and setting the standard for bar excellence in the region. If you're passionate about mixology and thrive in a fast-paced, dynamic environment, we'd love to hear from you.

Apply now to become our next Head Bartender/Bar Manager and join our ambitious and talented team!

Marriott International

Job Description

Pan Pacific Hotels Group

Job Description

Position summary statement:

Responsible for the overall profitability of all Food & Beverage Outlets. The Director of Food & Beverage reports to the General Manager of the Hotel.
The Director of Food & Beverage ensures the smooth and efficient daily operations of all Food & Beverage outlets of the Hotel according to the Standard Operating Procedures.
The Director of Food & Beverage works closely with marketing and sales department, and rooms division in promotional activities.
Works in close collaboration with the Executive Chef to present constantly innovative ideas according to market trend.

Primary Responsibilities:
 

• To fulfill the financial objectives of the Food and Beverage department through innovative marketing strategies and efficient management.
• To prepare the Food & Beverage department’s annual Budget and Business Plan, supporting the total Hotel’s annual Business Plan.
• To ensure that the Department Operational Budget is strictly adhered to.
• To respond to customer complaints promptly and according to the standard Service Recovery.
• To ensure the smooth and efficient daily operations of all the Food & Beverage outlets, according to the Standard Operating Procedures.
• To ensure high standard of hygiene and sanitation is maintained, and in compliance to government legislation.
• To ensure that all corporate policies are adhered to.
• To co-ordinate and monitor the daily activities of the department.
• To plan systematically for festive promotions, loyalty programs, and other promotional activities.
• To be proactive in responding to the market situation and catering business.
• To work closely with marketing and sales department, and rooms division in promotional activities.
• To work with business partners in advertisement and promotional activities.
• To establish policies and procedures for the department.
• To ensure that all staff complies with the department’s Standard Operating Procedures.
• To ensure efficient staffing level and payroll cost.
• To be responsible for staff training and development.
• To undertake any other related task/duty/assignment that may be given by the General Manager.

Eclat Services Pte Ltd

Job Description

Eclat Services Pte Ltd is hiring a Full time Housekeeper role in Bukit Batok, Singapore. Apply now to be part of our team.

• Flexible hours available
• 1 year of relevant work experience required for this role
• Expected salary: $1,910 per month

Looking for experienced housekeeper / cleaners for a tertiary student hostel (university)

7.30am to 4.00pm

Work location: NUS

Nearest MRT: Buona Vista / Kent Ridge MRT

Public Buses to job location: 95, NUS internal shuttle buses

Job tasks include but are not limited to:

1. Changing of bed linens, pillowcases

2. Vacuuming & mopping of floors

3. Cleaning and sanitizing of fixtures and fittings

4. Washing of common shared toilets

5. Collecting rubbish and disposal at designated bin centre

6. Attend to ad-hoc spillages

7. Cleaning of pantry and student lounges including furniture, tabletops, pantry appliances i.e. microwave oven, fridge (if any), sinks, water dispenser etc

8. Sweeping of common area flooring to remove litter and/or dry leaves, debris

Sheraton Cebu Mactan Resort

Job Description

Grand Copthorne Waterfront Hotel Singapore

Job Description

Key Responsibilities:

• Supervise and coordinate guest services operations, ensuring seamless delivery of services and adherence to quality standards.
• Oversee the management of rooms’ inventory and allocations, optimizing revenue and maximizing occupancy rates.
• Cultivate and maintain professional relationships with house guests, actively seeking opportunities to enhance their experience.
• Lead front office operations, implementing innovative solutions to enhance guest satisfaction and operational efficiency.
• Provide concierge services, including arranging transportation, making reservations, and offering local recommendations.
• Facilitate guests' access to hotel services, ensuring prompt response to requests and efficient handling of inquiries.
• Foster effective communication through regular briefings, updates, and collaborative brainstorming sessions within the department.
• Collaborate closely with other departments to ensure cohesive teamwork and a unified approach to guest service.

Ideal Requirements:

• Excellent communication and leadership skills, with the ability to thrive in a fast-paced environment.
• Strong customer service orientation and a dedication to maintaining high service standards.
• 3-5 years of progressive experience in guest services or a related field within the hospitality industry.
• Proven ability to lead and motivate a team, driving performance and fostering a culture of excellence.
• Exceptional interpersonal skills and a passion for delivering memorable guest experiences.
• Ability to adapt to changing priorities and multitask effectively in a dynamic environment.

VIOLET OON INC PTE LTD

Job Description

Job Description & Requirements

1. Responsible for the dining experience of guest at Violet Oon ensuring their complete satisfaction from the moment of arrival till departure.
2. This service objective is achieved through proper preparation of all beverages, presentation and cleanliness of the bar. Ensuring compliance to established service standards.
3. Comply with all regulatory rules and regulations of government agencies pertaining to safety and sanitation codes.
4. Ensure beverage sales targets are met through upselling and promoting beverages to guests.

Reduce wastage and spillage.

1. Prepare all mis-en place are completed before operation. e.g. Garnishes, Glassware.
2. Ensure that all equipment is in working condition.
3. Ordering and storing of stock.
4. Performing monthly inventory of equipment and utensils
5. Maintain cleanliness and presentation of bar.
6. Notify the manager on duty on non-availability of beverage products.
7. Up-selling of F&B products while taking orders.
8. Greet the guest in a friendly and warm manner, thank and give fond farewell.
9. Coordinates with manager on all aspects of the event/ function beverage requirements.
10. Ability to respond quickly and accurately to guest requests.
11. Assists the manager to establish maintenance, and cleaning schedules.
12. Performs others duties as assigned.
    
    Exciting Benefits Await You:

• Special Birthday Treat: Enjoy a unique dining experience and delightful gifts during your birthday month (capped at $200).
• Performance Rewards: Quarterly incentives and attractive bonuses.
• Well-being Matters: Sumptuous staff meals and up to $200 annual medical fee claim for confirmed staff.
• Professional Attire On Us: Confirmed staff receive fully reimbursed uniforms for work requirements.
• Smooth Transitions: Night transport provided for late-night work or transit.
• Career Growth Opportunities: Explore advancement within our dynamic organization.
• Education Support: Invest in your future with opportunities for further study.
• Additional Perks: Exclusive Employee Assistance Program, Discounts on Company Products/Services, and Engaging Team-building Activities.

Grand Copthorne Waterfront Hotel Singapore

Job Description

• Assist Sous Chef in charge in the proper running of his assigned kitchens.
• To organize and prepare dishes related to the assigned kitchen, mise en place for buffet and a la carte menus. Check on the production level according to the business needs.
• Ensure quality and quantity standards are met.
• To check all equipment’s are in good working order and if necessary report to the Sous-Chef. Prepare any necessary work orders for engineering team.
• To assist in cleaning up the refrigerator, set up the work station for the day and work with stewarding in general cleanliness, sanitation.
• Ensure proper work practices at all times, to check on personal hygiene, clean uniform, sanitation and cleanliness of the work station.
• Regularly check on the food to prevent contamination.
• Oversee the day to day business operation as instructed, maintain good quality, sanitation and cleanliness standards.

Marriott International

Job Description

Marriott International

Job Description

Marriott International

Job Description

Marriott International

Job Description

VERANDA RESORT PUBLIC COMPANY LIMITED

Job Description

Key Responsibilities:

• Provide the vision, leadership, and strategy that inspires your staff to deliver exceptional guest service that drives financial success

• Collaborate with hotel department leaders to define goals and objectives that are compatible with the overall hotel goals, as well as strategies for achieving them

• Create a budget to maximize profit margins while keeping costs in balance with guest satisfaction and quality of services

• Lead sales and marketing efforts by developing a targeted strategy for publicizing the hotel's services and amenities

• Establish the hotel's reputation for quality by inspecting rooms, public areas, and the surrounding grounds for cleanliness and upkeep

Qualifications:

• Female or Male, aged 35-50 years old

• degree in hospitality or related field

• Must have at least 5 or more years of experience in the hospitality field

• Previous experience as a hotel manager, assistant manager, or hotel department manager required

• Demonstrate excellent organizational skills, communication skills, and problem-solving skills

• Proven customer service experience as a manager; strong guest-focused mentality

• Good command of spoken and written English

Grand Park City Hall

Job Description

Grand Park City Hall is a sustainable sanctuary of modern comfort that takes pride and care in what we do and find joy in giving our best to positively impact people and the planet. We believe that true hospitality begins with service delivered with love and passion.

If you share our passion for service, we invite you to join us.

Discover your passion. Discover Love at Grand Park City Hall.

Job Responsibilities

• Proactively analyze customer feedback and provide strategic direction to improve overall Guest Staying Experience.
• Ensure that guests are attended to with promptness, courtesy and efficiency and that guests’ complaints are handled with tact and diplomacy.
• Focus on all front office section to ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure.
• Set the standards of professionalism for the department through the development of procedures and the training of service skills.
• Instruct and enforce the proper behaviors of protocol and etiquette that will reflect positively on the overall perception of the property and its service culture.
• Have direct contact with guest to collect direct feedback and interacting with all departure guests to collect guest feedback data.
• Assist to review arrival list for all arrivals and VIPs. Check room allocations, amenities and special request.
• Oversee and maintain up to date records in the guest history system.
• Assist in maintaining a comprehensive, current and guest focused set of departmental standards and procedures and oversees their implementation.
• Identify trends and areas of improvement on a regular basis and shares with relevant stakeholders.
• Handle any guest complaint expeditiously to complete resolution.
• Perform any other job tasks as assigned.

Job Requirements

• At least 2 years of working experience in a similar capacity.
• Service-oriented, meticulous and has an eye for detail.
• Knowledge of Opera system is an added advantage.

RECRUIT FAST PTE. LTD.

Job Description

Job Summary:

The Housekeeping Manager is responsible for overseeing all aspects of cleanliness, sanitation, and aesthetic upkeep of our centre including meeting halls, exhibition spaces, public areas, restrooms, and back-of-house areas. The role ensures a consistent, high standard of cleanliness and guest satisfaction in alignment with health, safety and brand standards.

Key Responsibilities:

• Oversee day-to-day housekeeping operations for all functional areas.

• Lead and manage all housekeeping staff including external contractors.

• Plan staffing based on occupancy and event timelines.

• Implement and monitor quality control and cleanliness checks.

• Develop and implement cleaning schedules that align with the events calendar and operational needs.

• Ensure compliance with hygiene, sanitation and safety regulations.

• Manage inventory, procurement and budget control for housekeeping supplies and equipment.

• Oversee laundry operations, uniform distribution and linen management.

• Coordinate closely with Event Set-Up and other operations teams to support set-up/turnover between events.

• Monitor all contractor performance for services that are outsourced.

• Conduct regular audits and inspections to ensure cleanliness and upkeep.

• Develop and update SOPs for all housekeeping operations.

• Respond to client and guest feedback professionally and implement improvements when needed.

• Responsible for events planning and mapping for Management team.

Requirements:

• Bachelor’s degree

• Minimum 8–10 years of progressive housekeeping management experience, preferably in large venues like hotels, convention centres, or airports.

• Proven leadership and team management skills.

• Strong understanding of international health and hygiene standards.

• Strong in scheduling and inventory management.

• Excellent communication and organizational skills.

• Experience managing contractors and different teams, in multiple spaces.

• Solid understanding of venue operations and event cycles.

• Hands-on and solutions-oriented mindset.

• Fluency in English and Mandarin.

• Flexibility to work irregular hours including weekends and evenings during peak seasons.

Penang Marriott Hotel

Job Description

Park Hotel International Ltd

Job Description

Responsibilities:
• Assist to oversee the Front Office operation
• Lead and supervise FO team to perform and maintain good service to guests
• Handle guests’ enquiries or complaints 
• To be the duty in-charge and responsible for the smooth and efficient running of FO

Requirements:
• Form 5 or above, with Hospitality Management is preferred
• Minimum 2 years' Front Office operations experience
• Mature, independent and excellent problem solving skills
• Service-oriented and good in communications and interpersonal skills
• Knowledge of Opera is preferable
• Good command of spoken and written English & Chinese

Benefits:
• 8 Rest days per month
• Discretionary Bonus
• Free Duty meal
• 12 Days Annual Leave, Full Paid Paternity Leave, Marriage Leave & Compassionate Leave
Medical Insurance (Outpatient & Hospitalization)
• F&B Staff Discount, Staff Rates on Overseas Accommodation
• On-the-job Training & Training Subsidy

Interested candidates, please send full resume with current & expected salary to Administration and Human Resources Manager via e-mail or by fax to 2721 8505 or contact Ms Ngai via Direct Line 2731 2180 

For more information, please visit our website: www.parkhotelgroup.com
Personal data collected will be treated in strictly confidential and only for recruitment purpose.

 

Bay Villa Koh-Phangan

Job Description