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Restaurant and Banquet Manager

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

For our refined and personalized F&B Operation, we are now welcoming applicants for the position of Restaurant & Banquet Manager for a small and elegant a la carte restaurant, a small bar lounge, a side walk cafe, pool side dining, room service and a small function room for 150 pax theatre style.

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

  • Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
  • Training up your staff to deliver a high standard of friendly and personalized service to guests
  • Managing daily F&B operations of the restaurant, bar and banqueting
  • Soliciting guest feedback
  • Using that feedback to help us improve our F&B operation
  • Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

  • You love the business of Fine Dining within the context of a small boutique hotel.
  • You have a strong and adventurous disposition.
  • You love exploring new cultures.
  • You love communicating with people, even if they have trouble understanding you.
  • You truly love the sense of achievement in training up your team and making things happen with them.
  • You are flexible and can change focus quickly.
  • You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

  • A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
  • Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
  • Banqueting experience is highly desirable
  • Previous experience living/working outside your home country, preferably in Asia.
  • Good F&B business acumen.

You'll get:

  • A core role with a unique and leading boutique hotel in Laos.
  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
  • An environment where you're given opportunity to grow.
  • Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

  Apply Now  

Front Office Manager

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

For our refined and personalized hotel, we are now welcoming applicants for the position of Front Office Manager to lead our reception and guest relations team in delivering a seamless, "home away from home" experience.

Day-to-day, you'll be...

  • Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
  • Training up your staff to deliver a high standard of friendly and personalized service to guests
  • Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
  • Soliciting guest feedback and using it to constantly elevate our guest journey.
  • Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

  • You love the boutique hotel business and the intimacy of a small, high-end property.
  • You have a strong and adventurous disposition and love exploring new cultures.
  • You love communicating with people, even when there are language or cultural barriers.
  • You find a sense of achievement in training up your team and making things happen with them.
  • You are flexible and can change focus quickly.
  • You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

  • A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
  • Previous experience in front office management in a luxury environment
  • Previous experience living/working outside your home country, preferably in Asia.
  • Strong administrative skills and business acumen.

You'll get:

  • A core role with a unique and leading boutique hotel in Laos.
  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a dynamic General Manager.
  • An environment where you're given opportunity to grow.
  • Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Assistant Hotel Accountant

Featured
Settha Palace HotelLaos - Vientiane
Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.


Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.


Key Responsibilities:

  • Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
  • Ensuring that the bookkeeping is done accurately.
  • Assist with preparing the monthly Financial Package.
  • Handling & monitoring the General Ledger Accounts.
  • Daily auditing of all records pertaining to revenue of the hotel.
  • Prepares daily income and statistics reports.
  • Prepares relevant documents for incorporation in the monthly accounts.
  • Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

  • 4-year bachelor's degree in Finance and Accounting or related major.
  • Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
  • 2 years work experience required.
  • Good command of English language.
  • Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Assistant Beverage & Food Manager25076704

9-May-2025
Marriott International | 54542 - Ko Samui, Surat Thani
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

JOB SUMMARY

Position responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Assisting in Food and Beverage Operations

• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.

• Provides excellent customer service to all employees.

• Responds quickly and proactively to employee's concerns.

• Uses coaching skills throughout the property.

• Demonstrates self confidence, energy and enthusiasm.

• Motivates and encourages staff to solve guest and employee related concerns.

Ensuring Exceptional Customer Service

• Provides excellent customer service.

• Responds quickly and proactively to guest's concerns.

• Understands the brand's service culture.

• Sets service expectations for all guests internally and externally.

• Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.

• Follows up to ensure complaints have been addressed to the guest's satisfaction.

• Develops a relationship with all guests to build repeated clientele internally and externally.

Additional Responsibilities as Assigned

• Complies with all corporate accounting procedures.

• Assists GM as needed with annual Quality audit.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Assistant Manager Residential Services25075387

9-May-2025
Integrated Nautical Resort Sdn Bhd | 54605 - Kuala Lumpur
This job post is more than 31 days old and may no longer be valid.

Integrated Nautical Resort Sdn Bhd


Job Description

JOB SUMMARY

Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Management of Front Desk Team

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and building mutual trust, respect, and cooperation among team members.

• Serves as a role model to demonstrate appropriate behaviors.

• Supports all day-to-day operations.

• Understands employee positions well enough to perform duties in employees' absence.

• Coaches, counsels and encourages employees.

• Handles employee questions and concerns.

• Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager.

• Guides daily Front Desk shift operations.

• Communicates performance expectations to employees in accordance with job descriptions for each position.

Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

• Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.

• Strives to improve service performance.

• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

• Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates.

• Supervises same day selling procedures to maximize room revenue and property occupancy.

• Understands the impact of Front Desk operations on the overall property financial goals and objectives.

Ensuring Exceptional Customer Service 

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Sets a positive example for guest relations.

• Empowers employees to provide excellent customer service within guidelines.

• Handles guest problems and complaints seeking assistance from supervisor as necessary.

• Interacts with guests to obtain feedback on product quality and service levels.

Managing Projects and Policies

• Implementing the customer recognition/service program, communicating and ensuring the process.

• Assists in the review of comment cards and guest satisfaction results with employees.

• Ensures employees have the proper supplies and uniforms.

• Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.

Supporting Handling of Human Resource Activities

• Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

• Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

• Provides feedback to individuals based on observation of service behaviors.

• Participates in an ongoing employee recognition program.

• Conducts training when appropriate.

• Participates in the employee performance appraisal process.

Additional Responsibilities 

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluating results to choose the best solution and solve problems.

• Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.

• Performs all duties at the Front Desk as necessary.

• Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations.

• Complies with loss prevention policies and procedures.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Assistant Front Office Manager25075853

9-May-2025
Marriott Hotel Manila | 54609 - Mabalacat City, Pampanga
This job post is more than 31 days old and may no longer be valid.

Marriott Hotel Manila


Job Description

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Maintaining Guest Services and Front Desk Goals

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.

• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.

Supporting Management of Front Desk Team

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and building mutual trust, respect, and cooperation among team members.

• Serving as a role model to demonstrate appropriate behaviors.

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.

Ensuring Exceptional Customer Service 

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Responds to and handles guest problems and complaints.

• Sets a positive example for guest relations.

• Empowers employees to provide excellent customer service.

• Observes service behaviors of employees and provides feedback to individuals.

• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.

• Ensures employees understand customer service expectations and parameters.

• Interacts with guests to obtain feedback on product quality and service levels.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Managing Projects and Policies

• Implements the customer recognition/service program, communicating and ensuring the process.

• Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

• Supervises same day selling procedures to maximize room revenue and control property occupancy.

• Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

Supporting Human Resource Activities 

• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.

• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.

• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.

• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

• Participates in employee progressive discipline procedures.

Additional Responsibilities 

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluating results to choose the best solution and solve problems.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Performs all duties at the Front Desk as necessary.

• Runs Front Desk shifts whenever necessary.

• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Duty Manager

9-May-2025
The Pan Pacific Hotel Singapore | 54617 - Marina Centre, Central Region
This job post is more than 31 days old and may no longer be valid.

The Pan Pacific Hotel Singapore


Job Description

The Duty Manager is a representation of the Hotel’s Management and ensures the smooth day-today operations of the Hotel to create memorable hotel experiences for our guests. The Duty Manager solicits feedback from Guests and addresses product and service issues, which encompasses all operational aspects of the hotel and looks after the well-being of our guests. They have 360 environmental awareness, the ability to plan and execute tasks, excellent communication skills, are proactive and resourceful, and are able to work with minimal supervision.

 

Key Responsibilities:

  • Greet and assist guests with warmth and professionalism.
  • Address and resolve guest concerns promptly to ensure a positive experience.
  • Oversee daily operations to guarantee seamless and efficient service.
  • Coordinate with various departments to maintain high-quality standards.
  • Lead and motivate a diverse team to achieve excellence in service delivery.
  • Provide guidance and support to staff members for professional development.
  • Act as the point of contact for emergencies and ensure appropriate actions are taken.
  • Implement and enforce safety and security protocols.
  • Supervise and manage shifts, ensuring staffing levels meet operational requirements.
  • Monitor and control expenses within budgetary guidelines.

 

Requirements: 

  • Proven experience in a managerial role within a 5-star hotel or upscale hospitality setting.
  • Strong leadership, communication, and interpersonal skills.
  • Knowledge of hotel operations.
  • Excellent problem-solving abilities and a customer-centric mindset.

 

Assistant Restaurant Manager25076745

9-May-2025
Westin Hotels & Resorts | 54592 - Marina South, Central Region
This job post is more than 31 days old and may no longer be valid.

Westin Hotels & Resorts


Job Description

POSITION SUMMARY

Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you.

Duty Manager/Assistant Manager - Front Office

9-May-2025
Hyatt Centric Victoria Harbour Hong Kong | 54602 - North Point, Eastern District
This job post is more than 31 days old and may no longer be valid.

Hyatt Centric Victoria Harbour Hong Kong


Job Description

Hyatt Centric Victoria Harbour Hong Kong is an abiding big family thronged with fueled enthusiasts! Care is at the heart of our business; we care for people so they can be their best!

Responsibilities

  • Ensure that the guest registration, checkout, and mail services are handled efficiently, promptly and courteously in accordance with the hotel’s policy and procedures
  • Manage and maximize occupancy, revenue, and average rate while maintaining high service standards via the up-selling programs within the department
  • Effectively handle all guest complaints and implements long term solutions where possible. Follow up any outstanding issues and make sure service recovery is provided
  • Review guest feedback from different platforms. Drive outstanding result from TripAdvisor by reviewing current service standard and implement new initiative when necessary
  • Initiates the implementation of new Front Office Standards & Procedures in keeping with brand direction
  • Conduct development and performance reviews, identifying key personnel for further development and structured career path
  • Provide the training to the Front Office associates
  • Respond for the efficient running of the department in line with Hyatt Hotels Corporation's Corporate Strategies and brand standards, whilst meeting associates, guest and owner expectations
  • Perform adhoc job tasks assigned by the hotel management

 

Qualifications

  • Minimum 7 years of Front Office experience with at least 3 years managerial experience, preferably gained from hospitality or related service industry
  • Familiar with Opera System
  • Excellent command of spoken English and Putonghua
  • Good training skills and communications skills

 

We will provide comprehensive training programmes and career growth opportunities to the successful candidates. Interested candidates please send your full resume with current and expected salary to Human Resources Department via Apply Now or on Whatapp +852 5720 2986 .

Personal data collected will be held in strict confidence and used for recruitment purposes only. Applicants not hearing from us within 6 weeks may consider their application unsuccessful.

Applicants who do not hear from us within six weeks should consider their applications unsuccessful. All personal data collected will be used for employment purpose only.

Cage Manager

9-May-2025
Betrnk Inc. | 54612 - Pasay City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Betrnk Inc.


Job Description

Job Summary

The Cage Manager oversees the daily operations of the casino cage and vault, ensuring compliance with internal controls, government regulations, and company policies. This role involves supervising cage cashiers, managing large cash transactions, and safeguarding casino assets.

Key Responsibilities

1. Operations Management
  • Supervise all cage and vault activities including transactions, balancing, and reconciliation.

  • Ensure timely and accurate processing of customer and employee transactions (e.g., chip purchases, redemptions, cash advances).

  • Manage the disbursement and collection of funds to and from gaming tables.

  • Oversee issuance and verification of player markers (credit).

2. Staff Supervision and Training
  • Lead and schedule cage cashier shifts.

  • Train staff in proper cage procedures and cash handling protocols.

  • Monitor performance, conduct evaluations, and initiate disciplinary actions when needed.

3. Financial Controls and Compliance
  • Maintain accountability for all monetary instruments including chips, currency, and tokens.

  • Ensure compliance with PAGCOR (Philippine Amusement and Gaming Corporation) regulations and anti-money laundering (AML) policies.

  • Prepare daily, weekly, and monthly financial reports for internal and external audits.

4. Customer Service and Dispute Resolution
  • Address and resolve customer disputes or irregularities in transactions professionally.

  • Coordinate with the surveillance and security teams for any suspicious activity or discrepancy.

Qualifications

Education
  • Bachelor’s degree in Business Administration, Finance, Accounting, or a related field.

Experience
  • At least 3-5 years of experience in a similar role within a casino or financial environment.

  • Prior experience managing large sums of money and working in a highly regulated industry.

Skills
  • Strong leadership and team management skills.

  • Excellent knowledge of cage and cash handling operations.

  • High attention to detail and integrity.

  • Familiarity with local laws, including AML/CFT regulations and PAGCOR compliance.

Work Environment

  • Fast-paced and high-security environment.

  • May involve night shifts, weekends, and holiday work due to casino operations schedule.

Guest Service Manager - F&B25077007

9-May-2025
Sheraton Imperial Kuala Lumpur Hotel | 54553 - Petaling, Selangor
This job post is more than 31 days old and may no longer be valid.

Sheraton Imperial Kuala Lumpur Hotel


Job Description

JOB SUMMARY

Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Leading Guest Services Teams 

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Serves as a role model to demonstrate appropriate behaviors.

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

• Celebrates successes and publicly recognizes the contributions of team members.

• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

Maintaining Guest Services and Front Desk Goals

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.

• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.

• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.

• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.

Ensuring Exceptional Customer Service 

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Serves as a leader in displaying outstanding hospitality skills.

• Sets a positive example for guest relations.

• Responds to and handles guest problems and complaints.

• Empowers employees to provide excellent customer service.

• Observes service behaviors of employees and provides feedback to individuals.

• Strives to improve service performance.

• Provides immediate assistance to guests as requested.

• Ensures employees understand customer service expectations and parameters.

• Participates in the development and implementation of corrective action plans to improve guest satisfaction.

Implementing Projects and Policies

• Implements the customer recognition/service program, communicating and ensuring the process.

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.

• Manages payroll administration.

Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

• Participates in employee progressive discipline procedures.

• Uses all available on the job training tools for employees.

• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.

• Supervises on-going training initiatives and conducts training when appropriate.

• Participates in the employee performance appraisal process, providing feedback as needed.

Additional Responsibilities 

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluating results to choose the best solution and solve problems.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Maintains high visibility in public areas during peak times.

• Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.

• Performs Front Desk duties in high demand times.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. 

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Executive Sous Chef -Thai Speaking25077659

9-May-2025
Marriott International | 54543 - Phuket
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

JOB SUMMARY

Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.

OR

• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.

CORE WORK ACTIVITIES

Assisting in Leading Kitchen Operations for Property

• Provides direction for all day-to-day operations.

• Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Serving as a role model to demonstrate appropriate behaviors.

• Ensures property policies are administered fairly and consistently.

• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.

• Supervises and coordinates activities of cooks and workers engaged in food preparation.

• Demonstrate new cooking techniques and equipment to staff.

Setting and Maintaining Goals for Culinary Function and Activities

• Develops and implements guidelines and control procedures for purchasing and receiving areas.

• Establishes goals including performance goals, budget goals, team goals, etc.

• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.

• Manages department controllable expenses including food cost, supplies, uniforms and equipment.

• Participates in the budgeting process for areas of responsibility.

• Knows and implements the brand's safety standards.

Ensuring Culinary Standards and Responsibilities are Met

• Provides direction for menu development.

• Monitors the quality of raw and cooked food products to ensure that standards are met.

• Determines how food should be presented, and create decorative food displays.

• Recognizes superior quality products, presentations and flavor.

• Ensures compliance with food handling and sanitation standards.

• Follows proper handling and right temperature of all food products.

• Ensures employees maintain required food handling and sanitation certifications.

• Maintains purchasing, receiving and food storage standards.

• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.

Ensuring Exceptional Customer Service

• Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.

• Interacts with guests to obtain feedback on product quality and service levels.

• Responds to and handles guest problems and complaints.

• Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.

• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.

Managing and Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

• Ensures employees are treated fairly and equitably.

• Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.

• Administers the performance appraisal process for direct report managers.

• Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.

• Observes service behaviors of employees and provides feedback to individuals and or managers.

• Manages employee progressive discipline procedures for areas of responsibility.

• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.

Additional Responsibilities 

• Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluating results to choose the best solution and solve problems.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Hotel Manager

9-May-2025
Pacific Boutique Residences Corporation | 54610 - Sampaloc, Manila City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Pacific Boutique Residences Corporation


Job Description

Pacific Boutique Residences Corporation is hiring a Full time Hotel Manager role in Sampaloc, NCR. Apply now to be part of our team.


Job summary:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon
    • Tuesday: Morning, Afternoon
    • Wednesday: Morning, Afternoon
    • Thursday: Morning, Afternoon
    • Friday: Morning, Afternoon
    • Saturday: Morning, Afternoon
  • 1 year of relevant work experience required for this role
  • Expected salary: ₱25,000 - ₱30,000 per month

Responsible for the overall operation and profitability of the property including hotel rooms, common area, its outlet and commercial units. In- charge of goals and improvement of the hotel. Enable to keep the hotel quality standards and maintaining high visibility to assist the guests and ensure a pleasurable and satisfactory experience.

Job Qualifications:

  •     Graduate of BS Tourism or related course
  •        1-2 years of experience with the same or related position.
  •        Handles hotel rooms and commercial with more than 50 rooms
  •        Should have extensive knowledge in front office, housekeeping and reservations operations.
  •        Mixed use operation.
  •        Must be willing to work in Poblacion, Makati City

Guest Services Manager25076137

9-May-2025
W SINGAPORE SENTOSA COVE | 54580 - Singapore
This job post is more than 31 days old and may no longer be valid.

W SINGAPORE SENTOSA COVE


Job Description

JOB SUMMARY

Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Leading Guest Services Teams 

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Serves as a role model to demonstrate appropriate behaviors.

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

• Celebrates successes and publicly recognizes the contributions of team members.

• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

Maintaining Guest Services and Front Desk Goals

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.

• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.

• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.

• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.

Ensuring Exceptional Customer Service 

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Serves as a leader in displaying outstanding hospitality skills.

• Sets a positive example for guest relations.

• Responds to and handles guest problems and complaints.

• Empowers employees to provide excellent customer service.

• Observes service behaviors of employees and provides feedback to individuals.

• Strives to improve service performance.

• Provides immediate assistance to guests as requested.

• Ensures employees understand customer service expectations and parameters.

• Participates in the development and implementation of corrective action plans to improve guest satisfaction.

Implementing Projects and Policies

• Implements the customer recognition/service program, communicating and ensuring the process.

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.

• Manages payroll administration.

Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

• Participates in employee progressive discipline procedures.

• Uses all available on the job training tools for employees.

• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.

• Supervises on-going training initiatives and conducts training when appropriate.

• Participates in the employee performance appraisal process, providing feedback as needed.

Additional Responsibilities 

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluating results to choose the best solution and solve problems.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Maintains high visibility in public areas during peak times.

• Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.

• Performs Front Desk duties in high demand times.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. 

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Duty Manager

9-May-2025
WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD. | 54584 - Singapore
This job post is more than 31 days old and may no longer be valid.

WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD.


Job Description

As Duty Manager, you are required to provide guest services as well as supervision, direction, and leadership to all Front Office personnel in accordance with the objectives, performance and quality standards.

Job Descriptions

  • Oversee the lobby operation ensuring that guests are handled quickly and efficiently in all their needs.
  • To provide general management support throughout the hotel at all times by monitoring guest satisfaction, service standard, security, employee activity, physical defects with main focus on front office operation.
  • Co-ordinates with all operations department concerned in order to maintain front office function properly, (defects room, room cleanliness)
  • Ensure that departmental standard, policies, and procedures are maintained.
  • Lead a team to respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
  • Update incident report for any critical incident such as staff / guest injury and damage to hotel properties.
  • Attend to guests’ enquiries, problems, and complaints promptly, efficiently, and courteously to the satisfaction of guests and interest of the Hotel.
  • Check and ensure that the Front Office and public areas are clean, in-order and all operating equipment are in good working order.
  • Conduct and ensures the neat of appearance of all Front Office team.
  • Participate in company's sustainability effort for the environment and being an inclusive employer

Job Requirements

  • Degree or Diploma in Hospitality Management or other relevant qualification is preferred.
  • Minimum 4 years’ related experience in a full-service hotel or mid-range hotel.
  • Commitment to work rotating shift and any day, including weekends and public holidays.
  • Great communication skills, ability to interact with guests, employees and third parties
  • High attention to details.
  • Ability to multi-task and work efficiently in a fast-paced environment.

Restaurant Manager

9-May-2025
SEONGGONG PRESTIGE PTE. LTD. | 54594 - Singapore
This job post is more than 31 days old and may no longer be valid.

SEONGGONG PRESTIGE PTE. LTD.


Job Description

1. Daily Operations & Customer Handling:

● Responsible for the overall financial & business performance of the restaurant.

● Monitor the performance standards of raw & finished product quality, service speed and quality, cleanliness and sanitation.

● Measures external guest’s satisfaction and executes plan to improve their satisfaction and increase their loyalty.

● Effectively schedules work shift according to Floor Positioning Guide (FPG) to meet operations needs and optimize manpower utilization.

● Responsible for compliance of work and service standards, food preparation, hygiene standards in accordance with the restaurant Quality, Service, Ambience & Value (QSAV) guidelines, other policy guidelines established by the Organization and the relevant regulatory requirements.

● Oversee the implementation of in-restaurant procedures for new products and services.

● Use proper security and verification procedures when handing deposits and the contents of the safe.

● Ensure all restaurant business & people related documents are maintained and recorded appropriately for future reference.

● Complete all daily paperwork, periodic inventories and statistical reports accurately and on a timely basis. Conduct necessary analysis and take appropriate action for improvement.

● Possess full knowledge on food, beverages and other products & services served/provided by the Restaurant.

2. Sales Building and Cost Management:

● Responsible for achieving monthly sales target by deploying the store marketing strategies leveraging on correct and updated data.

● Take necessary measures to ensure promotions are executed effectively to achieve/exceed the expected sales result.

● Monitor spending and expense items that are within the restaurant limit in ensuring budgets are met.

● Accurately projects and controls all P&L line items.

3. People Management:

● Build restaurant staffs commitment by demonstrating and reinforcing the leadership behaviours and work standards.

● Develop and follow through on restaurant staffs’ development plan to increase their loyalty and commitment, and pride with the outlet’s experience. Ensure all restaurant staff understand and adhere to all appropriate personnel policies, labour laws, security and safety procedures.

● Recruit, select and retain an optimum number of restaurant staffs, who are enthusiastically dedicated to guest satisfaction.

● Oversee and review performance appraisals based on defined goals and objectives for all restaurant staffs in a timely manner.

● Administer in-restaurant employees’ welfare & benefits packages, as well as payroll procedures.

● Maintain records for safety and appropriately documents contributions and performance in personal file.

4. Food Safety / Sanitation:

● Enforce and manages all food safety and sanitation requirement and practices as per company standard and statutory requirements.

● Maintain critical standards for raw and cooked food quality, beverages, service speed and quality, cleanliness and sanitation.

● Inspects food receiving, preparation, production, and storage areas to ensure that health and safety regulations are adhered to at all times.

5. Workplace Safety & Security:

● Ensure all security procedures (cash deposits, staggered method of opening, closing, etc.) are executed accordingly.

● Maintain all physical aspects of the restaurant, including landscaping, building, equipment, etc and ensure it is following the documented inspection and testing standards.

● Ensure all workplace safety policies procedures are maintained and adhered to at all times.

● Undertake regular practices of emergency & evacuation procedures and enforce compliance when need arises.

● Undertake risk assessments on all restaurant specific issues, where the absence of such could put employees and guests at risk.

● Undertake full investigations of workplace incidents in the restaurant promptly and act upon any rectifications or work improvements.

6. Others:

● Perform any other additional responsibilities as assigned by General Manager of Operation

Requirements:

i. Candidate must possess at least a Professional Certificate or Diploma in Food & Beverage, Hospitality, Hotel Management or equivalent.

ii. Can speak English fluently and has ability to read and write English sufficiently.

iii. Meticulous, mathematically incline and possess good people skills.

iv. Analytical, strong in problem identification, problem solving and decision making.

v. Possess exceptional communication and interpersonal skills to maintain good relationship with diverse guests and employees within the restaurant.

vi. Self-discipline and self-motivated with dynamic personality to always strive for better results.

vii. Always maintain high standard of personal hygiene, neatly attired and professionally groomed.

viii. Enjoys interacting with people and serving guests.

ix. Possess enthusiasm in learning and keen to get feedback for improvement.

x. Ability to engage in physical activities which requires long hours of standing during the working shift.

xi. Require to work on rotating shift basis which include weekends and public holidays.

Restaurant Manager

9-May-2025
Seorae Korean Charcoal BBQ | 54595 - Singapore
This job post is more than 31 days old and may no longer be valid.

Seorae Korean Charcoal BBQ


Job Description

1. Daily Operations & Customer Handling:

● Responsible for the overall financial & business performance of the restaurant.

● Monitor the performance standards of raw & finished product quality, service speed and quality, cleanliness and sanitation.

● Measures external guest’s satisfaction and executes plan to improve their satisfaction and increase their loyalty.

● Effectively schedules work shift according to Floor Positioning Guide (FPG) to meet operations needs and optimize manpower utilization.

● Responsible for compliance of work and service standards, food preparation, hygiene standards in accordance with the restaurant Quality, Service, Ambience & Value (QSAV) guidelines, other policy guidelines established by the Organization and the relevant regulatory requirements.

● Oversee the implementation of in-restaurant procedures for new products and services.

● Use proper security and verification procedures when handing deposits and the contents of the safe.

● Ensure all restaurant business & people related documents are maintained and recorded appropriately for future reference.

● Complete all daily paperwork, periodic inventories and statistical reports accurately and on a timely basis. Conduct necessary analysis and take appropriate action for improvement.

● Possess full knowledge on food, beverages and other products & services served/provided by the Restaurant.

2. Sales Building and Cost Management:

● Responsible for achieving monthly sales target by deploying the store marketing strategies leveraging on correct and updated data.

● Take necessary measures to ensure promotions are executed effectively to achieve/exceed the expected sales result.

● Monitor spending and expense items that are within the restaurant limit in ensuring budgets are met.

● Accurately projects and controls all P&L line items.

3. People Management:

● Build restaurant staffs commitment by demonstrating and reinforcing the leadership behaviours and work standards.

● Develop and follow through on restaurant staffs’ development plan to increase their loyalty and commitment, and pride with the outlet’s experience. Ensure all restaurant staff understand and adhere to all appropriate personnel policies, labour laws, security and safety procedures.

● Recruit, select and retain an optimum number of restaurant staffs, who are enthusiastically dedicated to guest satisfaction.

● Oversee and review performance appraisals based on defined goals and objectives for all restaurant staffs in a timely manner.

● Administer in-restaurant employees’ welfare & benefits packages, as well as payroll procedures.

● Maintain records for safety and appropriately documents contributions and performance in personal file.

4. Food Safety / Sanitation:

● Enforce and manages all food safety and sanitation requirement and practices as per company standard and statutory requirements.

● Maintain critical standards for raw and cooked food quality, beverages, service speed and quality, cleanliness and sanitation.

● Inspects food receiving, preparation, production, and storage areas to ensure that health and safety regulations are adhered to at all times.

5. Workplace Safety & Security:

● Ensure all security procedures (cash deposits, staggered method of opening, closing, etc.) are executed accordingly.

● Maintain all physical aspects of the restaurant, including landscaping, building, equipment, etc and ensure it is following the documented inspection and testing standards.

● Ensure all workplace safety policies procedures are maintained and adhered to at all times.

● Undertake regular practices of emergency & evacuation procedures and enforce compliance when need arises.

● Undertake risk assessments on all restaurant specific issues, where the absence of such could put employees and guests at risk.

● Undertake full investigations of workplace incidents in the restaurant promptly and act upon any rectifications or work improvements.

6. Others:

● Perform any other additional responsibilities as assigned by General Manager of Operations

Requirements:

i. Candidate must possess at least a Professional Certificate or Diploma in Food & Beverage, Hospitality, Hotel Management or equivalent.

ii. Can speak English fluently and has ability to read and write English sufficiently.

iii. Meticulous, mathematically incline and possess good people skills.

iv. Analytical, strong in problem identification, problem solving and decision making.

v. Possess exceptional communication and interpersonal skills to maintain good relationship with diverse guests and employees within the restaurant.

vi. Self-discipline and self-motivated with dynamic personality to always strive for better results.

vii. Always maintain high standard of personal hygiene, neatly attired and professionally groomed.

viii. Enjoys interacting with people and serving guests.

ix. Possess enthusiasm in learning and keen to get feedback for improvement.

x. Ability to engage in physical activities which requires long hours of standing during the working shift.

xi. Require to work on rotating shift basis which include weekends and public holidays.

Junior Sous Chef (Josper / Charcoal Grill Specialty)

9-May-2025
VIOLET OON INC PTE LTD | 54633 - Singapore
This job post is more than 31 days old and may no longer be valid.

VIOLET OON INC PTE LTD


Job Description

Job Summary:

We are looking for a skilled Junior Sous Chef with strong experience in Western cuisine and charcoal grilling, especially with a Josper oven. This role involves leading the grill station, maintaining high culinary standards, and supporting kitchen operations to ensure smooth, efficient service and exceptional food quality.


Key Responsibilities:

  • Take charge of the charcoal grill / Josper oven station, ensuring consistent, high-quality preparation and presentation of grilled items.

  • Supervise and support the Chef de Partie and grill section.

  • Execute grilled dishes with precision—ensuring proper seasoning, doneness, and presentation of meats, seafood, and vegetables.

  • Control food preparation, portioning, and minimize waste while meeting food cost targets.

  • Collaborate with the Sous Chef and Head Chef on daily operation.

  • Train junior kitchen staff in charcoal grilling techniques, fire management, Josper oven use, and safety procedures.

  • Ensure all ingredients for grill use are fresh and of high quality by coordinating with the receiving team.

  • Uphold cleanliness, hygiene, and safety standards within the grill section and kitchen.

  • Participate in mise en place, daily kitchen prep, and ensure smooth execution during service hours.

  • Lead daily briefings or kitchen meetings when required, especially in the Sous Chef’s absence.

  • Be actively involved in kitchen operations, working hands-on with the team.


Requirements:

  • Minimum 1 years of relevant culinary experience, with proven expertise in charcoal grilling or Josper oven operations.

  • Strong background in Western, especially grilled items such as steaks, chops, seafood, and vegetables.

  • Confident in managing a kitchen station and leading a small team.

  • Strong understanding of kitchen hygiene, food safety, and fire safety procedures.

  • Willing to work weekends and public holidays as required.

  • Passionate, reliable, and committed to delivering quality and consistency.

 

Assistant Restaurant Manager

9-May-2025
VIOLET OON INC PTE LTD | 54635 - Singapore
This job post is more than 31 days old and may no longer be valid.

VIOLET OON INC PTE LTD


Job Description

Main Job Tasks and Responsibilities

  • The Assistant Restaurant Manager is responsible for all aspects of assigned outlet operations as well as financial performance.
  • Ensures that all duties are carried out to serve all Customers to full satisfaction, including preparation of the outlet for services and maintaining the outlet in a clean and tidy condition
  • He or She must must be able to:
  • Sales oriented and ability to lead team to achieve sales targets
  • Display initiative, leadership qualities and ability to motivate oneself and team
  • Builds relationships with regular guests together with the Restaurant Managers and understands their requirements and establish and maintain active interaction with all guests to ensure total satisfaction
  • Coordinate all Reservations to ensure optimum capacity
  • Must be able to take full ownership and responsibility of the assigned outlet and ensure smooth service flow with the team

Skills and Requirements:

  • At least 3 years experience in the management of a restaurant or F&B service operation
  • Friendly and outgoing personality
  • Team player

    Exciting Benefits Await You:
  • Special Birthday Treat: Enjoy a unique dining experience and delightful gifts during your birthday month (capped at $200).
  • Performance Rewards: Quarterly incentives and attractive bonuses.
  • Well-being Matters: Sumptuous staff meals and up to $200 annual medical fee claim for confirmed staff.
  • Professional Attire On Us: Confirmed staff receive fully reimbursed uniforms for work requirements.
  • Smooth Transitions: Night transport provided for late-night work or transit.
  • Career Growth Opportunities: Explore advancement within our dynamic organization.
  • Education Support: Invest in your future with opportunities for further study.
  • Additional Perks: Exclusive Employee Assistance Program, Discounts on Company Products/Services, and Engaging Team-building Activities.

Assistant Guest Services Manager - Housekeeping

9-May-2025
Hotel Mandarine Regency | 54667 - Singapore
This job post is more than 31 days old and may no longer be valid.

Hotel Mandarine Regency


Job Description

ASSISTANT GUEST SERVICES MANAGER (HOUSEKEEPING)

Mandarin Oriental, Singapore is looking for a Assistant Guest Services Manager (Housekeeping) to join our Housekeeping team. 

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Singapore is a sanctuary of luxury and sophistication overlooking the iconic Marina Bay. 

About the job

Based at Mandarin Oriental, Singapore within the Housekeeping Department in Singapore, the Assistant Guest Services Manager (Housekeeping)  is responsible in overseeing room cleanliness, assigns daily tasks, manages guest requests, monitors team performance, plans training, schedules rosters, and collaborates with departments to ensure smooth hotel operations. The Assistant Guest Services Manager (Housekeeping) reports to the Executive Housekeeper. 

As Assistant Guest Services Assistant (Housekeeping), you will be responsible for the following duties: 

  • Ensures that rooms are clean and ready for guests' arrivals.
  • Attends to guests' complains and requests promptly.
  • Blocks out of service rooms for preventive maintenance.
  • Responsible for the daily room assignments according to resources available.
  • Responsible for the daily processing of guest rooms cleaning by Room Attendants. 
  • Plans for training for all direct reports, including Supervisors, Room Attendants and House Attendants. 
  • Plans weekly duty roster for the team. 
  • Responsible for the conduct of the Room Attendants and House Attendants on the guest floors.
  • Monitor performance for Room Attendants, House Attendants and Supervisors and develop the team.
  • Make checks on the progress of individual Room Attendants, House Attendants and Supervisors.
  • Work closely with other departments and stakeholders to ensure smooth hotel operations.
  • Any other duties as assigned by supervisor

As Assistant Guest Services Assistant (Housekeeping), we expect from you:

  • At least 2 years of experience in similar capacity in other luxury hotel
  • Good communication and leadership skills
  • Good organisation and priorisation skills
  • Able to work shifts, weekends and holidays

Our commitment to you 

  • Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. 
  • MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
  • Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
  • Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

We're Fans. Are you?

Duty Manager25075262

9-May-2025
Four Points by Sheraton Surabaya Pakuwon Indah | 54562 - Surabaya, East Java
This job post is more than 31 days old and may no longer be valid.

Four Points by Sheraton Surabaya Pakuwon Indah


Job Description

POSITION SUMMARY

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.

Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Duty Manager

9-May-2025
Ironwood Hotel | 54607 - Tacloban City, Leyte
This job post is more than 31 days old and may no longer be valid.

Ironwood Hotel


Job Description

Job Summary/Overview

As a Duty Manager, you will play a crucial part in ensuring the smooth operation of our hotel and restaurant facilities, providing leadership and support to our team members while upholding our commitment to excellence. You may be often required to be flexible and adaptable, as you may need to step in and handle various tasks or address unforeseen issues that arise throughout the hotel.


Join Us

Send us your resumé at careers@ironwoodhotel.com or drop it off at Ironwood Hotel located at Burgos Street corner Juan Luna Street, Brgy  34, Tacloban City, Leyte.

For email applications, please use the following e-mail subject: [Last Name, First Name - Position Desired]. Attach your resumé/requirements when you compose your email.

You may also visit our Facebook page, Careers at Ironwood Hotel, for the latest positions for hire and the instructions on how to send your resumé / requirements.

Guest Experience Manager - Khao Lak Marriott Beach Resort & Spa25076825

9-May-2025
Marriott International | 54544 - Takua Pa, Phang Nga
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

POSITION SUMMARY

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.

Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Assistant Restaurant Manager

9-May-2025
SUMAC CONCEPTS PTE. LTD. | 54598 - West Region
This job post is more than 31 days old and may no longer be valid.

SUMAC CONCEPTS PTE. LTD.


Job Description

We are looking for a Restaurant Assistant Manager to ensure all daily activities run smoothly and efficiently.

Restaurant Assistant Manager responsibilities include ordering kitchen utensils and equipment based on our needs, managing contracts and payroll and supervising restaurant staff performance. To be successful in this role, you should be familiar with restaurant operations and have a good understanding of what makes a great customer service. You should also be available to work within opening hours, including weekends and holidays.

Ultimately, you will help minimize operating costs, boost our employee retention and deliver a positive dining experience for our guests.

Responsibilities
  • Research new wholesale food suppliers and negotiate prices
  • Calculate future needs in kitchenware and equipment and place orders, as needed
  • Manage and store vendors’ contracts and invoices
  • Coordinate communication between front of the house and back of the house staff
  • Prepare shift schedules
  • Process payroll for all restaurant staff
  • Supervise kitchen and wait staff and provide assistance, as needed
  • Keep detailed records of daily, weekly and monthly costs and revenues
  • Arrange for new employees’ proper onboarding (scheduling trainings and ordering uniforms)
  • Monitor compliance with safety and hygiene regulations
  • Gather guests’ feedback and recommend improvements to our menus
Requirements
  • Work experience as a Restaurant Assistant Manager or similar role in the hospitality industry
  • Familiarity with restaurant management software
  • Good math and reporting skills
  • Customer service attitude
  • Communication and team management abilities
  • Availability to work within opening hours (e.g. evenings, holidays, weekends)
  • Certification in hospitality is a plus

Inventory Manager (F&B)

8-May-2025
AS WHITE GLOBAL (THAILAND) LTD. | 54495 - Bang Na, Bangkok
This job post is more than 31 days old and may no longer be valid.

AS WHITE GLOBAL (THAILAND) LTD.


Job Description

Key Responsibilities

  • Manage inventory counting, accuracy checks, and reconciliation with clients/systems.

  • Oversee inbound stock control and storage according to SOPs.

  • Implement process improvements to reduce inventory costs and maximize working capital.

  • Monitor and analyze SKUs, shelf life, and dead stock.

  • Ensure accurate system transactions (SAP) and handle write-offs.

  • Lead damage and variance management, working with finance for recovery.

  • Develop SOPs and train staff on compliance and best practices.

  • Provide regular inventory performance reports (cycle count, throughput, damages, aging stock, etc.)

Qualifications

  • Bachelor’s degree in a related field

  • 5–8 years of inventory/warehouse experience from 3PL

  • Strong leadership and communication skills

  • Experience with WMS (preferably SAP) and demand planning

  • Fluent in English; proficient in MS Office

Assistant Manager, Venue25076811

8-May-2025
Plaza Athenee Hotel (Thailand) Co., Ltd. | 54454 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Plaza Athenee Hotel (Thailand) Co., Ltd.


Job Description

POSITION SUMMARY

Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Complete opening and closing duties as necessary, including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well-being of guests. Complete work orders for maintenance repairs and submit to appropriate department or contact directly for urgent repairs. Report any employee, guest, and/or vendor incidents and accidents to management and Loss Prevention at the time of the incident and/or accident. Communicate information to manager/supervisor by documenting pertinent information in appropriate department.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

 
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Hospitality Manager

8-May-2025
Jones Lang LaSalle (Thailand) Limited | 54453 - Bangkok Metropolitan Region
This job post is more than 31 days old and may no longer be valid.

Jones Lang LaSalle (Thailand) Limited


Job Description

Key Responsibilities / หน้าที่และความรับผิดชอบหลัก

- Plan and manage the customer journey across the mixed-use property and luxury condominium to meet hotel-standard service excellence.

- Lead and develop front-of-house teams (Concierge, Reception, Guest Relations) and shared service teams (Housekeeping, Parking, Lounge Attendants) to deliver professional and consistent service.

- Design and develop hospitality training programs for in-house staff and outsourced service providers.

- Act as a trainer and lead workshops or skills enhancement activities to continuously uplift service quality.

- Conduct service quality audits across various property areas, prepare evaluation reports, and implement improvement plans.

- Coordinate with technical, security, housekeeping, and external vendors to ensure seamless and exceptional customer service delivery.

- Handle customer complaints and issues (Complaint Handling) and use feedback to drive service improvements.

- Support tenant engagement activities and in-house events to strengthen the property’s image and customer satisfaction.

- Track and report key performance indicators such as Customer Satisfaction Score (CSAT), service recovery rate, and audit results.

Qualifications / คุณสมบัติ

- Bachelor’s degree or higher in Hospitality Management, Hotel Management, or a related field.

- Minimum 5 years of experience in hospitality or guest services, preferably in mixed-use properties, luxury condominiums, Grade A office buildings, or 5-star hotels.

- Proven experience in team management and serving as a service trainer.

- Ability to design training courses and develop training materials independently.

- Strong skills in service quality audits and improvement planning.

- Excellent personal presentation, passion for service, leadership qualities, and strong problem-solving abilities.

- Excellent communication skills in English, both spoken and written.

- Proficient in MS Office and familiar with training systems or service quality audit tools.

- Certification in hospitality training or service quality auditing (e.g., Certified Hospitality Trainer, Certified Service Quality Auditor) is an advantage. 

Assistant Restaurant Manager

8-May-2025
Ristorante Bigoli | 54511 - Batangas City, Batangas
This job post is more than 31 days old and may no longer be valid.

Ristorante Bigoli


Job Description

Job description

  • Assists the Restaurant Management Team in handling day to day restaurant operations.

  • Leads and coaches Restaurant Team Members in daily functions.

  • Provides leadership for responses to in-store emergencies or challenges.

  • Candidate must be a graduate of any four-year course in Hotel and Restaurant Management, Business Management, Business Administration, Marketing or any business related course.

  • Candidate must have excellent communication skills, customer service orientation and leadership qualities.

  • Knowledgeable in creation of Profit and Loss report.

  • Candidate must be willing to work on a flexible schedule.

Resort Duty Manager

8-May-2025
Shangri-La Singapore | 54468 - Bedok North, East Region
This job post is more than 31 days old and may no longer be valid.

Shangri-La Singapore


Job Description

Shangri-La’s Rasa Sentosa, Singapore

We are looking for a Duty Manager to join our team!

As a Duty Manager, we rely on you to:

  • Ensure smooth operation daily
  • Enhance overall guest experience during their stay
  • Supervise and direct the Front Office team
  • Ensure all colleagues are kept up to date with hotel products and services
  • Monitor all arrivals and departures from a guest experience perspective
  • Respond to emergencies according to standard operating procedure (SOP) and ensure the safety of guests and colleagues

We are looking for someone who:

  • Takes pride in being a hotelier
  • Is a friendly, helpful, and trustworthy leader
  • Fully understands Rooms and Front Desk operations
  • Has experience in the same capacity with hotel/resort background with OPMS knowledge
  • Preferably comes from a hotel management-related education background
  • Has strong interpersonal skills
  • CERTand First Aider certified is an added advantage

We Offer

  • 5-day work week
  • Learning and Development opportunities for career development
  • Medical and insurance coverage
  • Special employee discount within Shangri-La Group
  • Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now!

Assistant / Guest Service Manager

8-May-2025
Hotel Royal @ Queens (Singapore) Pte Ltd | 54516 - Bras Basah, Central Region
This job post is more than 31 days old and may no longer be valid.

Hotel Royal @ Queens (Singapore) Pte Ltd


Job Description

Guest Service Manager (Front Office)

The candidate will be responsible for the day-to-day operations of the department.  He/she is accountable for the hotel’s Front Office activities:

Responsibilities:

  • co-ordinate and supervise the daily operations of the Front Office Department

  • maintain operation standards and maximize efficiency

  • assist in the developing of new initiatives to achieve service excellence

  • train and develop the Front Office staff

Requirements:

  • strong leadership and decision making skills

  • excellent communication skills with an eye for detail

  • working knowledge of the HMS system

  • with 2 years’ experience in a similar capacity in the hospitality industry

Assistant Hospitality Manager

8-May-2025
Audemars Piguet (Hong Kong) Limited | 54497 - Central and Western District
This job post is more than 31 days old and may no longer be valid.

Audemars Piguet (Hong Kong) Limited


Job Description

RESPONSIBILITIES:

Client Experience Management

  • Develop customer experience and reinforce brand messages in line with the company’s values

  • Work closely with retail team to improve customer experience to create loyalty to the brand and to generate sustainable business growth

  • Follow-up Mystery Shopping and set up necessary action plans with regards to hospitality and customer experience

  • Meet and engage with clients to understand their needs, preferences and expectations

  • Benchmark the competition in terms of client experience

  • Act as a lifestyle specialist of the company, be the main contact for luxury dining and entertainment establishments, maintain strong relationships with partners in Hong Kong

  • Coach the team to instil hospitality and customer-centric mindset, as an effort to continuously elevate overall customer experience at AP House Macau

  • Monitor and reinforce professional grooming of the team

Training:

  • Work closely with Human Resources and Training Manager to define training training programs for the team’s competence in hospitality (e.g. F&B, dining etiquette, luxury lifestyle etc)

Brand Activations :

  • Be the main contact point for Brand, CRM and Retail departments to assist in brand activation events and activities

  • Welcome and follow up local and international VIP clients in events

Assistant Restaurant Manager (5 Days Work Week)

8-May-2025
Inter Island Manpower Pte Ltd | 54531 - Central Region
This job post is more than 31 days old and may no longer be valid.

Inter Island Manpower Pte Ltd


Job Description

Job Responsibilities:

  • Manage day-to-day operations of the restaurant, including opening and closing procedures

  • Supervise and train service crew, providing guidance and support to maintain excellent service standards.

  • Monitor team performance, conduct regular evaluations, and implement training programs to improve efficiency and customer satisfaction.

  • Oversee food preparation and presentation, ensuring compliance with recipes and quality standards.

  • Maintain inventory levels, place orders, and coordinate with suppliers to ensure timely deliveries.

 

Job Requirement:

  • Minimum of 1-2 years of experience in the F&B industry.

  • Proven track record of achieving sales targets and maintaining high standards of customer service.

  • Strong leadership skills, with the ability to motivate and inspire a team.

  • Excellent communication and interpersonal skills to foster a positive work environment.

  • Proficient in inventory management, cost control, and financial analysis.

  • Knowledge of food safety and health regulations.

  • Flexibility to work in a fast-paced environment, including weekends and evenings.

Thong Yie Sze (EA Personnel Registration No: R1112981)

Inter Island Manpower Pte Ltd (Co Reg: 200810144N/ EA License: 08C3527)

Please send your updated resume by clicking "Apply". Only shortlisted candidates will be notified

Director of Food & Beverage (Operations)

8-May-2025
Orchard Hotel Singapore | 54532 - Central Region
This job post is more than 31 days old and may no longer be valid.

Orchard Hotel Singapore


Job Description

Director of F&B (Operations)

Reporting to the General Manager, the incumbent shall be responsible to:-

  • Lead and supervise operations of all F&B outlets including restaurants, bars and banquet event catering.

  • Develop, implement, and monitor operational systems and processes to ensure efficient and timely completion of tasks.

  • Work closely with section/department heads to set departmental goals, budgets, and performance metrics.

  • Analyze data and reports to identify areas for improvement and implement cost-saving initiatives.

  • Ensure adherence to brand standards, safety protocols, and guest service excellence. To work with the Outlet Managers, Banquet Operation Manager and respective Head Chefs to take corrective action where necessary.

  • Oversee staff recruitment, training, and development to create a highly motivated and engaged team.

  • To conduct frequent and thorough kitchen inspections together with the Executive Chef to ensure smooth Food & Beverage operations.

  • To frequently taste food and beverage in all outlets and be demanding and critical when it comes to food and beverage quality and consistency.

  • To communicate daily with the Executive Chef to ensure that the buffet displays are of the highest quality and visually appealing.

  • To focus on upselling program to optimize revenue in all outlets.

  • Maintain positive relationships with vendors and suppliers to secure the best possible rates and services.

  • Respond to guest inquiries and complaints promptly and professionally, working to resolve issues and ensure guest satisfaction.

  • Stay abreast of industry trends and best practices, implementing innovative strategies to improve hotel operations.

  • Prepare reports for senior management on the hotel's performance and identify areas for improvement.

Requirements:

  • At least 5 years’ relevant experience with a proven track record in similar capacity

  • A degree in Hotel Management or equivalent professional qualifications

  • Self-driven, excellent communication, organization and leadership skills

  • Strong business and financial acumen to drive revenue

  • Strong cost management, analytical and conceptualization skills

  • Well updated and connected with the relevant authorities in the F&B arena and statues relating to Food Safety and Management.

F&B Area Manager [Japanese Speaking | Up to $6K ]

8-May-2025
Good Job Creations (Singapore) Pte Ltd | 54535 - Central Region
This job post is more than 31 days old and may no longer be valid.

Good Job Creations (Singapore) Pte Ltd


Job Description

[Job ID: 987993]
Responsibilities:

  • Management of store operations
  • Able to lead and manage restaurant staff
  • Management of cash register closing, sales payment, and sales management for the two outlets
  • Order management of food ingredients and consumables
  • Other staff's shift management
  • Handling customer inquiries and complaints
  • Hiring, interviewing, and performance evaluation of staff
  • Reporting, communication, and consultation to the headquarters/headquarters in Japan
  • Posting on social networking sites and managing operations
  • Menu development
Requirements:
  • Min 3 years of Area Manager experience within the F&B industry
  • Proficiency in Japanese to communicate with Japan HQ
  • Experience working in a Japanese restaurant in Singapore or a restaurant in Japan
If you are interested in the role, please feel free to contact me at
cv_madoka@goodjobcreations.com.sg

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Ochi Madoka
EA Personnel Registration Number: R24125474
EA License No.: 07C5771

Household Manager

8-May-2025
BTI Executive Search Pte Ltd | 54536 - Central Region
This job post is more than 31 days old and may no longer be valid.

BTI Executive Search Pte Ltd


Job Description

We are seeking an experienced and highly organized Household Manager to oversee the daily operations of a private residence. This role requires a proactive individual with strong leadership skills, attention to detail, and the ability to manage a dynamic household with discretion and efficiency.

Responsibilities:

  • Supervise and coordinate household staff (housekeepers, chefs, nannies, drivers, etc.)

  • Manage household operations, including inventory, staff rosters, and daily resources

  • Oversee household maintenance, repairs, and service providers

  • Plan and coordinate private events, travel, and social/business engagements

  • Manage the daily schedule and appointments of a senior executive

  • Handle administrative tasks including bill payments, errands, and recordkeeping

  • Support travel logistics, including flight bookings and on-site arrangements

  • Maintain SOPs, equipment manuals, vendor directories, and task checklists

Qualifications:

  • Proven experience in a household or estate management role

  • Strong leadership, communication, and interpersonal skills

  • Organized, discreet, and capable of handling confidential matters

  • Solid understanding of premium household operations and standards

  • Proficient in Microsoft Office; butler or household training is an advantage

If you are keen to explore and have a confidential chat, feel free to share your resume by applying for this role.

EA License No. 16S8296 RCB No. 201417088Z

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to BTI Executive Search Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.btiexecutivesearch.com/privacy-policy/. You acknowledge that you have read, understood, and agree with the Privacy Policy.

For more information, please visit https://www.btiexecutivesearch.com/

Hygiene Manager

8-May-2025
Private Advertiser | 54474 - Central Region
This job post is more than 31 days old and may no longer be valid.

Private Advertiser


Job Description

The incumbent is responsible to upkeep and maintain the hygiene standards and highest level of sanitation in the company by ensuring that all food served to guests and employees are free of microbiological, chemical and physical contamination. She or he will also require to ensure that all work areas conform to minimum requirements set by both company and local health authorities.

Responsibilities

  • Implement critical control points system, procedures and corrective actions on personal hygiene of employees.

  • Protective Measures: Require proper headgear and gloves in specific areas (cold kitchen, pastry, butchery, raw food handling) and restrict excessive jewelry in the kitchen.

  • Health Monitoring: Ensure associates report illnesses and seek medical attention when needed.

  • Cleanliness Protocols: Maintain cleanliness in hand wash areas and changing rooms.

  • Implement critical control points and works with Engineering team on the preventive maintenance as well as rectification plan for F&B premises.

  • Kitchen Access & Food Safety: Restrict kitchen access to authorized staff and separate raw and cooked food preparation areas.

  • Cleanliness & Maintenance: Ensure all kitchen surfaces, equipment, and structures (floor, ceiling, drainage, etc.) are clean, functional, and free of wooden materials.

  • Waste & Pest Control: Maintain covered, regularly emptied waste containers and implement an organized pest prevention system.

  • Hygiene Practices: Maintain high hygiene standards in staff washrooms and follow an effective cleaning schedule throughout the kitchen.

  • Communication Protocols: Report maintenance issues to the Chief Engineer, hygiene problems to the Chief Steward, and unsafe practices to the Executive Chef.

  • Implement Cooking, Storage and Serving control points

  • Food Safety Procedures: Strictly follow raw and cooked food segregation, proper cooking time/temperature controls, rapid chilling, and hot holding practices.

  • Hygiene & Sanitation: Regularly perform sanitizing and disinfection procedures; dispose of unconsumed food immediately.

  • Communication Duties: Coordinate with the Executive Chef for food preparation issues and the Chief Steward for cleanliness and sanitation concerns.

  • Conduct regular inspection of F&B premises with Executive Chef and Chief Engineer.

  • Conduct weekly review of outstanding issues and meeting minutes with Hygiene Committee.

  • Involvement in employees' Food Safety training and other relevant hygiene related topics.

  • Documentation & Reporting: Maintain weekly checklists and compile monthly reports on food safety training, lab tests, and supplier audits.

  • Audit & Compliance: Ensure audit processes are carried out with integrity, confidentiality, and provide actionable recommendations.

  • Management Communication: Keep top management informed about high-risk areas and necessary improvements to prevent food-borne illnesses.

  • To carry out any other task as assigned by the Senior Management team .

Requirements:

  • Minimum 2–3 years of experience in a similar role in the hospitality or F&B industry.

  • Experience managing audits, SOPs, and regulatory inspections (e.g., by NEA or SFA).

  • Minimum Diploma in Food Science, Environmental Health, Hospitality, or related field.

  • Mandatory: WSQ Food Hygiene Officer Course certification. Certification in HACCP or ISO 22000 is highly preferred.

  • Deep understanding of food safety regulations (e.g., SFA/NEA guidelines).

  • Ability to develop and implement HACCP plans, sanitation procedures, and food hygiene training.

  • Strong documentation, analytical, and communication skills.

  • Meticulous, with high attention to detail.

  • Ability to handle confidential audit and testing data.

  • Good team player and individual contributor.

  • Able to work in fast paced environment and meeting tight deadlines.

Restaurant Manager

8-May-2025
MODU K PTE. LTD. | 54476 - Central Region
This job post is more than 31 days old and may no longer be valid.

MODU K PTE. LTD.


Job Description

Responsibilities

  • Manage day to day restaurant operations, and ensure a positive outlet image
  • Coordinating front and back of the house operations for smooth delivery of services
  • Training / coaching of new and current staff on customer service best practices
  • Managing staff training, schedules and work performance
  • Organize and supervise shifts
  • Respond promptly to customer complaints, suggest solutions to resolve complaints
  • Ensure compliance with safety and sanitation regulations
  • Control operations cost and identify measures to cut wastages
  • Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
  • Preparing of reports
  • Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

  • Bachelor Degree in Hospitality, Retail Management or related field
  • Proven work experience as Restaurant Manager / Hospitality Manage
  • Strong leadership skills
  • Excellent communication skills
  • Financial Management skills
  • Customer service oriented

Assistant Restaurant Manager

8-May-2025
MODU K PTE. LTD. | 54477 - Central Region
This job post is more than 31 days old and may no longer be valid.

MODU K PTE. LTD.


Job Description

Responsibilities

  • Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
  • Coordinating front and back of the house operations for smooth delivery of services
  • Training / coaching of new and current staff on customer service best practices
  • Managing staff training, schedules and work performance
  • Organize and supervise shifts
  • Respond promptly to customer complaints, suggest solutions to resolve complaints
  • Ensure compliance with safety and sanitation regulations
  • Control operations cost and identify measures to cut wastages
  • Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

  • Bachelor Degree in Hospitality, Retail Management or related field
  • Proven work experience as Restaurant Manager / Hospitality Manage
  • Strong leadership skills
  • Excellent communication skills
  • Financial Management skills
  • Customer service oriented

SALES/CATERING MANAGER

8-May-2025
Deliciae Hospitality Management Pte Ltd | 54478 - Central Region
This job post is more than 31 days old and may no longer be valid.

Deliciae Hospitality Management Pte Ltd


Job Description

Key responsibilities include, but are not limited to:

*Be part of a core team that will create memorable experiences for guests through a diverse range of event experiences – Corporate, Wedding, Celebrations, Catering etc.

*Have a direct hand in the company’s further improvement and development while working closely with our CEO/Creative Director.

*Reporting to the Creative Director and taking the lead in overseeing Sales for Corporate Events, Weddings, and impressive Catering jobs for DHM concepts and international brands.

*Leading and Managing Revenue, Annual Sales, Sales Forecasting, Budget Management and P&L for Events, Weddings, and Catering Revenue Plan.

*Identify various target markets in line with our brand (corporate events, institutional/contract catering, weddings, social events etc.).

*Planning of menus for customers based on a given budget and adhere to internal costing guidelines.

*Drives strategically and achieve the sales targets through the knowledge of market trends and the business opportunities.

*Display knowledge in setting up a Standard Operating Procedure (SOP) for Sales: Events, Weddings, and Catering Sales.

*Evaluate and suggest improvements for sales procedures and maintain an updated knowledge of new innovations in the marketplace and monitor in-market competition.

*Identifying opportunities for reducing costs and costs efficiency.

*Work with vendors and external partners to host events leveraging on their product and database and build up all restaurants under DHM group as a niche market for Corporate and Celebrations Centre.

*Establish lasting relations and rapport including overseeing and ensuring that guests’ feedback and demands by clients are promptly and tactfully handled.

*Any other ad-hoc duties as assigned for the profitability of the Sales Revenue.

Qualifications:

*Minimum 5 years of related experience with 3 years of experience in similar capacity with demonstrated track records.

*Diploma holder or an equivalent education and experience in hospitality or hotel sales and marketing setting.

*Strong profile in good strategic business planning to cater to the organization’s business needs

*Excellent knowledge of F&B industry in Singapore

Do you think you fit the bill?
Send in your resume to:
dorothy.chua@dhm.com.sg (only short-listed candidates will be notified

Restaurant Manager

8-May-2025
Avenue K | 54481 - Central Region
This job post is more than 31 days old and may no longer be valid.

Avenue K


Job Description

Responsibilities

  • Manage day to day restaurant operations, and ensure a positive outlet image
  • Coordinating front and back of the house operations for smooth delivery of services
  • Training / coaching of new and current staff on customer service best practices
  • Managing staff training, schedules and work performance
  • Organize and supervise shifts
  • Respond promptly to customer complaints, suggest solutions to resolve complaints
  • Ensure compliance with safety and sanitation regulations
  • Control operations cost and identify measures to cut wastages
  • Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
  • Preparing of reports
  • Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

  • Bachelor Degree in Hospitality, Retail Management or related field
  • Proven work experience as Restaurant Manager / Hospitality Manage
  • Strong leadership skills
  • Excellent communication skills
  • Financial Management skills
  • Customer service oriented

Assistant Restaurant Manager

8-May-2025
Avenue K | 54482 - Central Region
This job post is more than 31 days old and may no longer be valid.

Avenue K


Job Description

Responsibilities

  • Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
  • Coordinating front and back of the house operations for smooth delivery of services
  • Training / coaching of new and current staff on customer service best practices
  • Managing staff training, schedules and work performance
  • Organize and supervise shifts
  • Respond promptly to customer complaints, suggest solutions to resolve complaints
  • Ensure compliance with safety and sanitation regulations
  • Control operations cost and identify measures to cut wastages
  • Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

  • Bachelor Degree in Hospitality, Retail Management or related field
  • Proven work experience as Restaurant Manager / Hospitality Manage
  • Strong leadership skills
  • Excellent communication skills
  • Financial Management skills
  • Customer service oriented

Sous Chef

8-May-2025
Avenue K | 54485 - Central Region
This job post is more than 31 days old and may no longer be valid.

Avenue K


Job Description

Responsibilities

  • Assists the Head Chef in carrying out all aspects of the kitchen’s day-to-day operations that precludes the management of food hygiene and safety, enforcing performance and quality standards, and monitoring to ensure attainment of these goals
  • Helps control and direct the food preparation process efficiently and professionally
  • Ensures that the kitchen runs on schedule and that food and related services are of a high grade
  • Supports the Head Chef in planning and coordinating tasks while keeping labor expenses in mind
  • Helps create meals using new or current culinary inventions or as the business prescribes
  • Approves and polishes dishes before they are delivered and served to customers
  • Produces quality menu that could change seasonally as the business requires
  • Places equipment, tools or ingredient orders in response to possible detected shortfalls
  • When directed by the Head Chef, hires, manages, trains and educates kitchen workers to be par with the highest possible culinary standards
  • Follows and strictly implements all food and sanitary rules as well as safety guidelines
  • Assists in the preparation of duty rotas for kitchen staff to provide appropriate coverage at all times while accounting for the seasonality of the business and keeping overtime to the minimum
  • If and when directed by the Head Chef, keeps recipe files in excellent condition and up-to-date

Qualifications & Requirements

  • Associate or Bachelor’s Degree in Culinary Arts or Science, Business, or relevant fields
  • Three (3) years of experience as a sous chef
  • Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
  • Updated in control of substances hazardous to health (COSHH) regulations or hazard analysis critical control point (HACCP) methods
  • Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
  • Quick in picking up concepts and possesses good logical and analytical problem-solving skills
  • Able to grasp business requirements and processes
  • Good understanding of computer software such as POS, restaurant management system, and Microsoft Office
  • Service oriented, meticulous, attention to detail

Head Chef

8-May-2025
Avenue K | 54486 - Central Region
This job post is more than 31 days old and may no longer be valid.

Avenue K


Job Description

Responsibilities

  • Provides guidance for all aspects of the kitchen’s day-to-day operations that precludes the management of food hygiene and safety, enforcing performance and quality standards, and monitoring to ensure attainment of these goals
  • Controls and directs the food preparation process efficiently and professionally
  • Creates meals using new or current culinary inventions or as the business prescribes
  • Approves and polishes dishes before they are delivered and served to customers
  • Produces quality menu that could change seasonally as the business requires
  • Manage, train and educate kitchen workers to be par with the highest possible culinary standards
  • Manages kitchen stocks and ensures minimal wastage
  • Forecasts and assesses personnel requirements ensuring no shortage or excess of kitchen staff while keeping labor costs in control
  • Procures, stores, and handles all food products and materials within the agreed-upon budget and maximizes gross profit to include the effective staff management and payroll expenses
  • Ensures that base food preparations and mise en place are well organized for service, allowing smooth kitchen operations
  • Maintains payroll, punctuality and attendance records
  • Follows and strictly implements all food and sanitary rules as well as safety guidelines
  • Keeps updated in the latest trends in culinary trends and kitchen processes and technologies
  • Ascertains that the personnel follow the regulations on hygiene, stock rotation, dates, storages, refrigerator temperature control, pest control, reporting of malfunctioning equipment, reporting of notifiable illnesses, and reporting of absenteeism, whether due to illness or otherwise
  • If and when necessary, keeps recipe files in excellent condition and up-to-date

Qualifications & Requirements

  • Associate or Bachelor’s Degree in Culinary Arts or Science, Business, or relevant fields
  • At least 5 years of experience as a chef
  • Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
  • Proven ability of kitchen management
  • Strong interpersonal and leadership skills
  • Tenacious in picking up concepts and possesses strong logical and analytical problem-solving skills
  • Good understanding of computer software such as POS, restaurant management system, and Microsoft Office

Duty Manager (Islandwide)

8-May-2025
Far East Organization | 54512 - Changi, East Region
This job post is more than 31 days old and may no longer be valid.

Far East Organization


Job Description

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 9 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 16,500 rooms under management across 100 hotels and serviced residences in eight countries - Australia, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand and Singapore - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).



Job description:

Responsibilities
  • Direct, monitor and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments of the Hotel
  • Supervise sections in Front Office, such as reception, cashier, telephone, reservation and baggage services. Monitor the junior staff's conduct and job performance and to ensure that all staff project a positive corporate image to guests.
  • Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest's undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department
  • Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue
  • Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.
  • Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.
Requirements
  • Diploma in any field, preferrably in Hospitality
  • At least 4 years of experience in a similar capacity in hospitality industry
  • Team player with positive attitude, enthusiasm and initiative
  • Knowledge in Opera System
  • Ability to lead team and drive results

Assistant / Duty Manager

8-May-2025
Park Regis by Prince | 54514 - Chinatown, Central Region
This job post is more than 31 days old and may no longer be valid.

Park Regis by Prince


Job Description

  • Oversee the daily Front Office Operations.

  • Take care of VIP guests—anticipate and fulfil their needs, and welcome/bid farewell on behalf of the Management.

  • Inspect VIP arrival rooms and showrooms.

  • Coordinate group arrivals and departures.

  • Handles guest complaints/incidents and makes accurate and unbiased log entries for Management’s attention.

  • Corresponding with guests on other matters via email.

  • Be fully conversant with Fire and Emergency procedures.

  • Inspect the hotel to make sure it is clean and safe, and report any findings to the respective departments.

  • Coordinate among the engineering, housekeeping, and front office departments to handle and ensure ongoing room projects (PMR/ air-con servicing, etc.) are completed, and rooms are back into the inventory in time to minimise revenue loss.

  • Coordinate with the Security Department concerning any suspected criminal act within the hotel.

  • In the absence of the Management Team, take charge of any Emergency Situation or act on behalf of the Management Team. 

  • To stay updated with the Hotel’s Products, Promotions and happenings in Singapore.

  • Recommend improvements in hotel operations – Processes, Services or Revenue.

  • Ensure the sufficient and strategic deployment of manning, including reception and lobby coverage, coordinating meal breaks, etc.

  • Assist in monitoring and reminding all team members about punctuality, grooming, conduct and performance.

  • Approve rebates, paid out and guest entertainment expenses, noting valid reasons and ensuring that necessary documents support them.

  • Assist in conducting shift briefings and provide feedback and information to the team.

  • Identify the areas of improvement and conduct training for the team.

  • Ensure all instructions and policies are communicated to the team.

  • Report unsafe working conditions and follow up on rectifications.

  • Performs any other duties assigned by the Rooms Division Manager that may reasonably be required for the needs of the business and to fulfil your role.

Housekeeping Manager (Hotel101-Davao)

8-May-2025
DoubleDragon Properties Corp. | 54505 - Davao City, Davao del Sur
This job post is more than 31 days old and may no longer be valid.

DoubleDragon Properties Corp.


Job Description

QUALIFICATIONS:

  • Graduate of Hotel and Restaurant Management or any related course 

  • Preferrably has previous experience in a similar role

  • Has training abilities, and communications kills.

  • Has customer service and customer satisfaction skills

  • Must be detail-oriented and organized

  • Must have an excellent interpersonal and problem solving skills

  • Minimum of 2 years experience as Assistant Executive Housekeeper / Assistant Housekeeping Manager in a deluxe hotel or Housekeeping Manager in other hotel of same category

  • Has extensive background in overall housekeeping operations and keen eye for detail

  • Knowledgeable in MS Office, OPERA system, and other relevant software applications

 

DUTIES AND RESPONSIBILITIES:

  • Directs, coordinates, and controls overall housekeeping operations

  • Manages housekeeping department including laundry, linen, uniform, and public areas

  • Proactively address day to day concerns and determine appropriate solutions and actions

  • Hiring, training, coaching, and disclipining subordinates 

Urgent! Real Estate Manager (F&B) @MRT Rama 9 - (ID: 674273)

8-May-2025
PERSOLKELLY HR Services Recruitment (Thailand) Co., Ltd. | 54493 - Huai Khwang, Bangkok
This job post is more than 31 days old and may no longer be valid.

PERSOLKELLY HR Services Recruitment (Thailand) Co., Ltd.


Job Description

Location: Huaykwang, Bangkok (MRT Rama 9)

Working Hour: Mon - Fri, 9.00 - 18.00

Responsibilities:

  • Lead the development and continuous refinement of the regional property strategy to align with overarching company objectives.

  • Identify and assess strategic site opportunities to support business expansion and long-term growth.

  • Direct high-level lease negotiations and commercial terms to ensure favorable outcomes for the company.

  • Oversee the preparation and presentation of investment proposals, including financial modeling and risk analysis for executive approval.

  • Collaborate with legal, finance, and executive teams to finalize complex lease and property agreements.

  • Build and maintain strong relationships with landlords, serving as the senior point of contact for all lease matters.

  • Drive portfolio optimization through proactive lease renewals, site closures, and performance reviews.

  • Provide strategic leadership on new site openings, ensuring cross-functional alignment and timely execution.

  • Monitor and evaluate property performance metrics, proposing improvements to maximize ROI and operational efficiency.

  • Stay abreast of market developments, industry trends, and regulatory updates to inform decision-making.

  • Cultivate and manage a robust network of brokers, developers, and other key industry stakeholders.

Requirements:

  • Bachelor’s degree in Real Estate, Business, or a related field; master’s preferred

  • 12+ years of real estate experience, including 3+ years in leadership roles (e.g., Site Acquisition, Location Development, Expansion)

  • Strong background in F&B retail is highly preferred

  • Proven experience in branch expansion and site development

  • Skilled in real estate negotiations and lease management

  • Solid understanding of real estate law and asset management

  • Strong project and stakeholder management skills

  • Fluent in English; proficiency in Chinese is a plus

PERSOLKELLY HR Services Recruitment (Thailand) Co., Ltd. 

บริษัทจัดหางานเพอร์ซอลเคลลี่เอชอาร์เซอร์วิสเซส (ประเทศไทย) จากัด 

Chayangkoon Arunchaiwat (Toon)

M (+66) 90 319 9976

21st Floor, Bangkok City Tower, Unit 2101-02, 179 South Sathorn Road, Thungmahamek, Sathorn, Bangkok 10120 Thailand 

*All applications will be treated in strict confidence. All material submitted in connection with your application will become part of our confidential recruitment files. We regret that only shortlisted candidates will be notified. By submitting your curriculum vitae or personal data to us in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy and consented to the collection, use, and disclosure of your personal data by us and our affiliates, in accordance with our Privacy Policy. Please visit www.persolkelly.co.th for a copy of our Privacy Policy. If you wish to withdraw your consent, please drop us an email to let us know.

FRONT OF HOUSE MANAGER

8-May-2025
A LITTLE FARM ON THE HILL | 54499 - Janda Baik, Pahang
This job post is more than 31 days old and may no longer be valid.

A LITTLE FARM ON THE HILL


Job Description

We are an idyllic organic farm and premium farm-to-table restaurant.

Located in the beautiful highlands of Janda Baik just 40 minutes from Kuala Lumpur, we are one of the most reputable restaurants in the country and winner of Tatler's ‘Best 20 Restaurants’ Award in Malaysia for 2025.

We are looking for a multitasking Front Of House Manager to join our excellent team. 

Responsibilities include:

  • Guest relations, including handling email bookings & enquiries

  • Floor service, including waiting tables on lunch service days

  • Supervise upkeep and maintenance of guest service areas

  • Ensure restaurant tableware and furniture are in tip top condition

  • Assist with office admin & arts event management when needed

Candidates must have the following attributes:

  • Hard working, confident & articulate

  • Friendly, honest & pleasant in appearance

  • Excellent in written and spoken English

  • Fit, agile and in good health

  • Able to handle and serve alcohol

  • Possess valid driving license

  • Possess own transport, either car or motorcycle

This is an important front-facing position that forms part of the core operational team of our restaurant. The candidate will work closely with directors to achieve the highest standards of service delivery. Prior experience in guest service and / or F&B hospitality is NOT mandatory but a definite advantage. The candidate must be meticulous, positive and intelligent.

We offer the following benefits:

  • 5-day work week, Wednesday to Sunday

  • Staff hospitalisation insurance

  • Staff accommodation, if needed

  • Monthly bonus payment

  • Progressive, close-knit work environment surrounded by an idyllic organic farm, cool climate and beautiful forested hills.

Shortlisted candidates are required to undergo a service trial after the initial video interview.

Restaurant Manager

8-May-2025
M Social Hotel Phuket | 54450 - Ko Samui, Surat Thani
This job post is more than 31 days old and may no longer be valid.

M Social Hotel Phuket


Job Description

  • Email: msp.recruit@millenniumhotels.com
  • Tel: 076601999, 076601801, 076601802

โรงแรม, ที่พัก

โรงแรม เอ็มโซเชียล โฮเทล ภูเก็ต รับสมัครงานหลายตำแหน่ง
สนใจสมัครด้วยตนเองได้ ตั้งแต่ วันจันทร์ - วันศุกร์
เวลา 08.30 – 11.30 น. และ เวลา 13.30 - 16.30 น
ณ โรงแรม M Social Hotel Phuket (อยู่ติดกับห้างจังซีลอน ป่าตอง)

สอบถามข้อมูลเพิ่มเติม ติดต่อได้ที่แผนกทรัพยากรบุคคล
เบอร์ติดต่อ 076-601999 หรือ 076-601801 หรือส่งประวัติ(Resume)
ไปยังอีเมล์ msp.recruit@millenniumhotels.com

M Social Hotel Phuket is hiring for the following position, If you are a proactive, professionally presented person and want to be part of a dynamic and growing organization, then is definitely your next long-term role!

HUMAN RESOURCES

SECURITY
  • Security Officer (3)
  • Security Supervisor (2)

SALES AND MARKETING

FRONT OFFICE

FOOD AND BEVERAGE
  • Restaurant Manager (1)

รายละเอียด

We are seeking a Restaurant Manager to lead our dining operations at M Social Hotel Phuket. The ideal candidate will oversee daily restaurant activities, ensure exceptional guest experiences, and drive efficiency and profitability.

Key Responsibilities:
Manage restaurant operations, staff, and service quality.
Train and motivate the team to deliver outstanding hospitality.
Monitor costs, control inventory, and optimize revenue.
Ensure hygiene, safety, and quality standards are met.
Implement promotions and enhance guest engagement.

แผนก:

FOOD AND BEVERAGE

จำนวน:

1 อัตรา

ระดับการศึกษา:

ไม่ระบุ

เวลาทำงาน:

งานประจำ

เงินเดือน:

ตามตกลง

ผู้ติดต่อ:

ฝ่ายทรัพยากรบุคคล

อีเมล์:

msp.recruit@millenniumhotels.com

เบอร์ติดต่อ:

076601999

ลงประกาศเมื่อ:

07 พ.ค. 68

Asst. Manager, Restaurant - Prego

8-May-2025
Amari Hotels and Resorts Co., Ltd. | 54451 - Ko Samui, Surat Thani
This job post is more than 31 days old and may no longer be valid.

Amari Hotels and Resorts Co., Ltd.


Job Description

  • Email: piyaporn.t@amari.com
  • Tel: 077300306

โรงแรม, ที่พัก

Accounting

Bakery

Kitchen Amaya

Food & Beverage - Prego

รายละเอียด

-

แผนก:

Food & Beverage - Prego

จำนวน:

1 อัตรา

ระดับการศึกษา:

ไม่ระบุ

เวลาทำงาน:

Part Time

เงินเดือน:

ตามตกลง

ผู้ติดต่อ:

HR

อีเมล์:

piyaporn.t@amari.com

เบอร์ติดต่อ:

077300306

ลงประกาศเมื่อ:

07 พ.ค. 68

Sous Chef

8-May-2025
Chi Beach Bar and Restaurant | 54487 - Ko Samui, Surat Thani
This job post is more than 31 days old and may no longer be valid.

Chi Beach Bar and Restaurant


Job Description

  • Email: hr@lanna-samui.com
  • Tel: 0904950252

ร้านอาหารและเครื่องดื่ม

Kitchen
  • Commis I (1)
  • Sous Chef (1)

รายละเอียด

Patient, honest, loves service, punctual
Able to communicate and converse in English.

Focus western food

แผนก:

Kitchen

จำนวน:

1 อัตรา

ระดับการศึกษา:

ไม่ระบุ

เวลาทำงาน:

งานประจำ

เงินเดือน:

15,000-20,000 บาท

ผู้ติดต่อ:

HR. Department

อีเมล์:

hr@lanna-samui.com

เบอร์ติดต่อ:

0904950252

ลงประกาศเมื่อ:

08 พ.ค. 68

Hygiene & Sanitation Manager

8-May-2025
Shangri-La Mactan, Cebu | 54463 - Mactan, Lapu-Lapu City, Cebu
This job post is more than 31 days old and may no longer be valid.

Shangri-La Mactan, Cebu


Job Description

Shangri-La Mactan, Cebu

Nestled amidst 13 hectares of lush greenery, landscaped gardens and with a 350-meter white-sand beach, Shangri-La Mactan, Cebu is a multi-faceted leisure destination that provides a compelling mix of luxury relaxation and wellness, lively entertainment, and exciting recreational activities. Guests can savour beach-side luxe within its spacious rooms and suites, along with enticing wining and dining options.

The well-loved 5-star resort takes pride in its delectable cuisine, exciting room promotions, their genuine Asian hospitality and Shangri-La signature service, for that long-awaited tropical getaway.

We are looking for a Hygiene & Sanitation Manager.

As a Hygiene & Sanitation Manager, we rely on you to:

  • Be fully responsible to implement the highest level of sanitation and hygiene standards in the Resort
  • Ensure all food served to guests and employees are free of microbiological, chemical and physical contamination
  • Ensures all work areas conform to minimum requirements set in the SFS and by local health authorities

We are looking for someone who:

  • Has a passion for Food Safety
  • Always thinks outside of the box
  • Has good organisational skills
  • Has experience in either a luxury restaurant or a 5* hotel environment
  • Leads by example
  • Enjoys interacting with people
  • Communicates and writes with fluency in English (and local language)
  • Is detail-minded, creative and has the ability to drive and lead change
  • Is always aware of latest market trends and industry updates
  • Enjoys being challenged
  • Is a friendly, helpful and trustworthy leader
  • Displays curiosity and takes time to learn and understand new food safety trends

If you are the right person, what are you waiting for? Click the apply button now!

Asst. Outlet Manager (Shang Palace)

8-May-2025
Shangri-La's Boracay Resort & Spa | 54465 - Makati City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Shangri-La's Boracay Resort & Spa


Job Description

Makati Shangri-La, Manila

Makati Shangri-La is a deluxe hotel located at the center of Manila’s financial and commercial district, only minutes away from the international airport.  The hotel offers spacious guestrooms and suites, the exclusive Horizon Club, world-class restaurants and bars, top-of-the-line recreational facilities, complimentary broadband and Wi-Fi Internet access, and premiere function rooms.   

We are hiring for an Asst. Outlet Manager (Shang Palace) .

As an Asst. Outlet Manager (Shang Palace), we rely on you to:

  • Support the outlet manager in daily operations
  • To assist in maximising the performance of the outlet
  • Provide solutions to solve recurring issues in the outlet
  • Train and mentor staff whenever appropriate

We are looking for someone who:

  • Has a passion for Food & Beverage
  • Enjoys interacting with people
  • Communicates and writes with fluency in English (and local language)
  • Must have experience working in either a luxury restaurant or a 5* hotel environment
  • A friendly, helpful and trustworthy leader
  • Creative with an eye for detail
  • Enjoys planning, organising and problem solving
  • Enjoys being challenged
  • Willing to work shifts

If you are the right person, what are you waiting for? Click the apply button now!

Page 74 of 81 in Management Jobs

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