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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Royal Plaza

Royal Plaza on Scotts (RP), Singapore’s first 100% smoke-free business hotel. Located in Orchard, RP has been voted Best Independent Hotel in Asia Pacific by TTG Asia for 10 years and awarded the 2017 TripAdvisor Certificate of Excellence.

Job Description

Job Summary

The Guest Services Manager plays a key leadership role in overseeing daily Front Desk operations, ensuring team members productivity, operational efficiency, and a positive, service‑driven work environment. This role champions our purpose by guiding the team to bring warmth, charm, and heartfelt hospitality at every touchpoint, welcoming guests with sincerity, anticipating their needs, and delivering an elevated and memorable experience.

Areas of Focus

Ensure that every team member consistently delivers emotional connection, warmth, and charm in guest interactions.

Strategic Responsibilities / Duties

Guest Experience & Service Excellence

1.     Coordinate closely with all departments on VIP arrivals, group/crew movements, and special requests to ensure seamless organization and execution.

2.     Welcome, escort, and bid farewell to VIP guests and any guest requiring special attention; ensure all preparations for VIP arrivals/departures are well organized.

3.     Ensure staff welcome, escort, and bid farewell to VIP guests, regular guests, Club guests.

4.     Maintain presence in the Lobby and Driveway during peak periods to ensure smooth traffic flow and brand‑aligned guest experience.

5.     Build close relationships with in‑house guests and provide personalized service to enhance emotional connection.

Operational Excellence

6.     Monitor room standards and collaborate with relevant departments to address deficiencies.

7.     Conduct frequent inspections of guest rooms and Rooms areas to uphold quality and service standards.

8.     Ensure Night Audit reports and daily sales are correctly checked, processed, and balanced.

9.     Oversee accuracy and completeness of guest registration cards, profiles, history, billing correspondence, and bucket checks.

Planning, Standards & Compliance

10.Review occupancy forecasts and plan procedures for high‑occupancy periods to ensure smooth arrivals and departures.

11.Ensure compliance with Front Office SOPs related to Safe Deposit Boxes, In‑Room Electronic Safes, Guest Room Key Cards, and security procedures.

12.Maintain complete, well‑organized files and records such as SOPs, policies, rosters, training reports, competency records, upselling reports, and leave documentation.

Team Leadership & Development

13.Supervise Front Desk team members, ensuring excellent performance, alignment with service standards and overall well being.

14.Plan and prepare monthly rosters, accounting for leave, public holidays, occupancy forecasts, and operational needs.

15.Identify training needs and propose appropriate training programs to enhance team capability and service excellence.

16.Maintain and update competencies for probation evaluations, performance appraisals, and promotions.

Guest Relations & Service Recovery

17.Work closely with Housekeeping, VIP Services, Concierge and other departments to fulfil special requests and manage service recovery effectively.

18.Update guest history profiles based on interactions to support future personalization.

Safety& Emergency Response

19.Support the Security team during emergencies (fire alarms, power failures, system issues, medical situations), coordinating with relevant departments.

Other Responsibilities

20.Perform other duties as assigned by the direct reporting manager.

Key Skills and Requirements

1.     Hospitality Diploma or Degree holders would be an advantage.

2.     Minimum 5 years of experience working in the hospitality industry, with 2 years of related experience in the similar capacity as a Duty Manager.

3.     Self-motivated with good interpersonal skill.

4.     Able to work independently and manage multiple requests efficiently.

5.     Willingness to work rotating shifts, including weekends and Public Holidays, on a 5-day work week.

SPORT DRIVING ASIA PACIFIC PTE. LTD.

Job Description

WE ARE HIRING! Guest Managers (m/f/d) PEC Singapore

📍 Porsche Experience Centre Singapore (Opening in 2027) | Full-time

Passionate about exceptional service, unforgettable experiences, and the Porsche world?

Join us as we build our Guest Management team for the all‑new Porsche Experience Centre Singapore.

✨ Your Mission

Welcome guests, support group experiences, assist event operations, manage registrations, support at the Porsche Lifestyle Shop and ensure a premium hospitality atmosphere throughout the PEC.

✨ What makes you a great fit

• Strong service mindset & communication skills

• Positive, authentic, and confident presence

• Calm & focused even during busy moments

• flexible working style and hands‑on attitude

• Passion for automotive and motorsport

• A team player

• Multilingual: fluent in English, as well as possibly other foreign languages

• Ideally, you already live in the region

Be part of an international team and help shape a one‑of‑a‑kind Porsche experience in Singapore.

Feel free to apply with a short introduction video as well. 

If you know someone living in the region who could be a great fit, please share this post with them!

Grand Hyatt Singapore

We care for people so that they can be their best, and it is our natural propensity to care that differentiates us as the Hyatt family. At Grand Hyatt Singapore, the commitment to care is extended to all stakeholders, including communities, guests, and most importantly our team members. Care is at the heart of our business, and it’s this distinct guest experience that makes Hyatt one of the world’s best hospitality brands and one of the world’s best place to work. Make a difference in the lives around you, and join a company that values respect, integrity, empathy, inclusion, wellbeing, and experimentation.

Job Description

Roles & Responsibilities

Embark on a rewarding journey with us as an Assistant Manager – Front Office, where you not only play a pivotal role in ensuring the seamless operation of the department but also take the reins in leading and managing a dedicated team. Align with our esteemed brand standards and surpass the expectations of colleagues, guests, and owners, showcasing your ability to step up into a leadership role and drive excellence.

Key Responsibilities:

• Collaborate with the Assistant Front Office Managers to maintain the efficient running of the department and uphold brand standards.

• Assist in managing the day-to-day operations of the hotel's front desk, contributing to a flawless guest experience.

• Demonstrate your commitment to guest safety and satisfaction by playing a key role in our emergency response procedures, ensuring the wellbeing of our guests and colleagues.

• Requirements:

• Ideally possess a relevant degree or diploma in Hospitality or Tourism management.

• Minimum 2 years work experience as Assistant Manager or Team Leader in Front Office / Guest Relations within a hotel environment.

• Showcase exceptional communication and customer relations skills.

• Demonstrate adept problem-solving abilities, coupled with strong administrative and interpersonal skills.

Bachmann Japanese Restaurant Pte Ltd

Job Description

Job Responsibilities

• Ensure daily opening and closing duties in the outlet are properly executed

• Overseeing outlet operations and maintaining its operational smoothness

• Maintain high productivity, quality, and customer service standards

• Respond efficiently and accurately to customer feedback

• Recruiting & hiring of restaurant staff

• Responsible for induction training and on the job training of new employees and also newly promoted staff

• Responsible for employee's performance and discipline

• Responsible for achieving target sales and profit levels

• Liaise with Central Kitchen and external suppliers for ordering

• Manage stock levels of beverage and other related utensils and cutleries

• Backend duties: Sales report, stock takes, scheduling etc

• Ensuring safety, cleanliness and sanitation standards are adhered to by all staffs of the restaurant

Job Requirements

• Minimum GCE O-Level or ITE qualifications

• Minimum 3 years managerial experience in F&B or relev experience

• Positive attitude with ability to influence and lead a team

• With F&B experience is an asset but not essential

• Pleasant and cheerful personality, energetic and team player

• Provide friendly and professional service to customers

• Able to multi-task, adapt to fast paced environment and work under pressure

• Able to perform split shift and work on weekends and public holidays

• Possess WSQ Food & Hygiene Certificate

CORINTHIANS ASIA GENESIS PTE. LTD.

Job Description

Job Summary

Lead and manage front-of-house operations in a food and beverage setting, ensuring excellent guest experiences, efficient staff coordination, and smooth operational control.

Responsibilities

• Lead pre-shift briefings to align team goals and service standards
• Schedule staff shifts to optimize coverage and operational efficiency
• Train new hires to ensure consistent service quality and adherence to company standards
• Monitor staff grooming and performance to maintain professional presentation and service excellence
• Greet diners warmly and manage table flow and reservations to maximize guest satisfaction and seating efficiency
• Resolve customer complaints tactfully to maintain positive guest relations and uphold brand reputation
• Coordinate closely with the kitchen team to ensure smooth service delivery and timely order fulfillment
• Maintain cleanliness standards in front-of-house areas to comply with hygiene and safety regulations
• Enforce safety regulations to provide a secure environment for staff and guests
• Track front-of-house supplies and project product needs to prevent shortages and support uninterrupted operations
• Prepare daily reports to document operational performance and inventory status

Preferred competencies and qualifications

• Minimum 1 year experience in a supervisory food and beverage role
• Strong communication skills to effectively lead teams and interact with guests
• Conflict resolution skills to manage and resolve customer and staff issues professionally
• Team leadership skills to motivate and guide staff toward achieving operational goals
• Operational multitasking skills to manage multiple responsibilities efficiently in a dynamic environment
• High flexibility to work long hours, split shifts, weekends, and public holidays

Good Job Creations (Singapore) Pte Ltd

Good Job Creations Singapore (License Number: 07C5771) provides total HR solutions with core values of customer focus, teamwork, professionalism and contribution to the society and our clients. Our vision is to create opportunities for Asian talents in Singapore and across the region. For more information, visit us at www.goodjobcreations.com.sg

Job Description

[Job Order: 1641258]
 
Key Responsibilities

• Manage assigned Group Hospitality portfolio (Group Hospitality covers Housekeeping, Waste Management, Pest Control, Landscaping, Linen & Laundry, and Portering Services).
• Drive vendor performance to achieve contractual KPIs, service standards, and stakeholder expectations.
• Ensure compliance with organisational policies, regulatory requirements, audit standards, and workplace safety regulations.
• Monitor service quality and implement improvements to enhance operational effectiveness and user experience.
• Partner stakeholders and service providers to resolve issues, address service gaps, and support operational needs.
• Oversee contract governance, performance reporting, and documentation to ensure accountability and audit readiness.
• Support budgeting, procurement, and financial management to optimise resource utilisation and value for money.
• Lead or participate in projects and initiatives that strengthen service delivery, operational resilience, and organisational outcomes.
• Develop a collaborative and high-performing team culture through coaching, engagement, and knowledge sharing.

• Recognised Degree, preferably in contract management in Healthcare / Hotel Setting / Horticulture, Certified Practicing Horticulturist (CPH), or related field
• Relevant experience in contract, vendor, or service management, preferably in healthcare, hospitality, or facilities environments.
• Strong stakeholder management, communication, and interpersonal skills.
• Analytical, proactive, and able to manage multiple priorities effectively.
• Demonstrated leadership and project management capabilities.

• Earliest availability date/ notice period
• Expected & Last drawn salary

Peri

Job Description

The Hotel Asset Manager is responsible for maximizing financial performance, operational efficiency, and long-term asset value across Sansiri’s hospitality portfolio, with direct oversight of The Peri Hotel Hua Hin and The Peri Hotel Khao Yai.

This role bridges on-site operational execution with high-level corporate. The position oversees property management teams, driving rigorous financial governance, revenue optimization, capital planning (CAPEX), and operational compliance.

Hilton Hotel

Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will oversee the daily operations of the front office and guest services teams, ensuring that all guests receive outstanding service. You will manage check-in and check-out processes, resolve guest concerns, and lead a team of front desk agents and guest service representatives to meet the hotel’s service standards. As a Front Office / Guest Service - Manager / Assistant Manager, you’re not just overseeing daily front office operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• Proven experience in a front office or guest service management role within the hospitality industry.
• Strong leadership and team management skills, with the ability to inspire and motivate staff.
• Excellent communication and interpersonal skills, with a guest-centric approach.
• Strong problem-solving abilities and attention to detail, with the ability to handle high-pressure situations.
• Proficiency in hotel property management systems (PMS) and front office operations.
• Proficiency in English; additional languages are a plus.
• Ability to work flexible hours, including nights, weekends, and holidays.

Here’s what you’ll do during a typical day:

• Lead daily front office operations:  Overseeing Front Office activities, including guest service, registration, room inventory, and adherence to policies and standards
• Monitor and elevate service:  Assist in tracking guest satisfaction, addressing service issues, and guiding the team to implement improvements that enhance the guest experience
• Support revenue initiatives:  Assist in promoting hotel services and executing up-selling tactics to drive room occupancy and revenue growth
• Facilitate team knowledge:  Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions
• Delight our guests:  Welcome guests, respond to inquiries, and resolve concerns promptly to uphold service standards
• Oversee VIP guest experience:  Review VIP reservations and ensure an elevated and seamless check-in and check-out experience
• Inspire and develop the team:  Supervise and support front office team members, monitor performance, provide coaching, and foster a positive and productive work environment

Hilton Hotel

Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You are a culinary visionary and the creative force behind our culinary offerings, crafting menus that delight and impress our guests. As an Executive Chef, and success of all hotel culinary operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• High School Diploma or equivalent
• 10-15 years as Head of Kitchen in a 4 / 5-star category hotel or individual restaurants with high standards
• Work experience in a similar capacity with international chain hotels

Here’s what you’ll do during a typical day:

• Direct culinary operations:  Oversee the preparation and production of hotel meals, ensuring high standards of food quality, presentation, cost controls, and overall profitability
• Enhance menu offerings:  Partner with the Food and Beverage Director to develop new menus and individual menu items based on current food trends and regional tastes
• Delight our guests:  Engage with guests and clients to assess satisfaction, address concerns, and implement improvements to elevate the dining experience
• Monitor financial performance:  Oversee budget management, forecasting, and reporting to ensure financial targets are met and culinary operations are aligned with the hotel’s goals
• Optimize kitchen operations:  Oversee and streamline kitchen systems, processes, and workflows to ensure smooth and efficient operations
• Cultivate a high-performing team:  Drive engagement and retention through performance management, professional development, and recognition programs
• Ensure regulatory excellence:  Uphold compliance with health, safety, sanitation, and alcohol awareness regulations, fostering a culture committed to the highest standards of guest and team member wellbeing

Hilton Hotel

Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will lead our dynamic team and elevate our dining experiences. As a Food & Beverage Manager / Assistant Manager, you’re not just overseeing operations of one or more dining outlets – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• Diploma or degree in Hospitality Management or related field
• 5–7 years in F&B operations, with supervisory or managerial experience preferred
• Strong leadership, service excellence, and operational planning abilities
• Familiarity with POS systems and inventory management tools
• Fluent in English; effective in team coordination and guest interaction
• Detail-oriented, adaptable, and committed to delivering high-quality service

Here’s what you’ll do during a typical day:

• Ensure seamless operations:  Manage daily food and beverage operations for designated outlets, ensuring top-tier quality, service, and marketing strategies that maximize profitability and customer satisfaction
• Enhance guest satisfaction and service excellence:  Support the development and implementation of guest satisfaction strategies, monitoring trends, gathering feedback, and driving continuous improvements to elevate the guest experience
• Drive operational efficiency:  Oversee the administrative and planning functions of the Food & Beverage department, ensuring smooth daily operations while implementing cost controls for food, beverage, and labor expenses
• Elevate quality and service standards:  Support the delivery of exceptional food and beverage quality, service, and marketing strategies to enhance guest satisfaction, drive revenue, and maximize profitability
• Inspire and develop the team:  Supervise, coach, and mentor team members, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team
• Uphold regulatory standards:  Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being

PERSOL Thailand

Job Description

Position:                         General manager (Restaurant) 

Location:                        Central Chiang Mai

Working day:                 6 days Working

Salary: Up to 35K

JOB DESCRIPTION

Key Responsibilities

• Oversee daily operations across all restaurant locations

• Recruit, train, supervise, and schedule staff

• Manage inventory, stock receiving, and coordination with headquarters

• Handle cash reconciliation, sales reporting, and performance monitoring

• Ensure high standards of food quality, cleanliness, and customer service

• Drive sales performance and enhance customer experience

• Identify and implement operational improvements

• Ensure compliance with company policies, food safety regulations, and hygiene standards

Candidate Requirements

• Bachelo's degree in any fields 

• Over 1 years as General Manager in Food and Beverage, Retail or Services Industries 

• Fluent in English, both spoken and written

• Proven management experience, preferably within the Food & Beverage, Retail, or Service industries

• Strong leadership and team development skills

• Able to prepare reports, manage inventory, and oversee basic financial operations

• Comfortable using tablets and digital systems for daily store operations such as POS system 

*All applications will be treated in strict confidence. All material submitted in connection with your application will become part of our confidential recruitment files. We regret that only shortlisted candidates will be notified. 

By submitting your curriculum vitae or personal data to us in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us and our affiliates, in accordance with our Privacy Policy. Please visit https://www.persolthailand.com/ for a copy of our Privacy Policy. If you wish to withdraw your consent, please drop us an email to let us know. 

********************************** 

PERSOL HR Services Recruitment (Thailand) Co., Ltd.

27th Floor, Empire Tower 3, Unit 2707, 

1 South Sathorn Road, Yannawa, Sathorn, Bangkok 10120 | Thailand 

Regal Hongkong Hotel

Regal Hotels International is one of the largest hotel operators in Hong Kong, currently owns and manages nineteen hotels. Committed to exceeding

Job Description

• High Diploma or above in Hospitality Management or related disciplines

• Minimum 5 years’ experience in Hotel front office operation with at least 3 years in supervisory level of similar capacity

• With strong reception operations, customer service sense, complaint handling skills and able to handle emergency

• Well-versed in spoken and written English and Putonghua

SOFITEL SINGAPORE CITY CENTRE

Set atop a cliff in 27 acres of lush tropical woodlands and landscaped water gardens, Sofitel Singapore Sentosa Resort and Spa is a stylish, tranquil 5-star hotel in Singapore which boasts glorious views of the South China Sea.

Job Description

Job Description:

• Maintain appropriate standards of conduct, dress, hygiene, uniform, appearance and posture throughout the department
• Management of the hotel’s Front-Office operations to achieve a reputation as a market leader in personalized and customer focused service in the industry.
• Coaching and training the Front Office team to improve or maintain the high service standards
• Effectively oversee all guest arrivals and departures, ensuring that the room allocations and check-in / check-out processes follow set procedures and are customer centric.
• Assist Front Office for check-in and check-out whenever required in effective and efficient manner.
• Oversee the daily movement of guest activities and be able to resolve any guest complaints to establish an amicable relationship with guests, clients and customers of the Hotel with proper follow-up.
• Ensure that each service shortfall guest profile is updated in PMS with accuracy and complete guest history to enhance our Return Guest program.
• Oversee ad-hoc projects and task such as Upselling, Loyalty Recruitment, Guest Experience and Stocks Inventory.
• Preparation of Front Office work schedules and submitting to Front Office Manager for approval on a timely manner.
• Prepare monthly reports for the Front Office Department and revise the key performance indicators together with the Housekeeping Department and the Reservations team.
• Monitor the upsell program. Encourage and motivate the team to achieve the daily / monthly target set by Front Office Manager. To counsel any under-performing associates, if necessary.
• Liaise daily with the Reservations team to ensure accuracy in room allocation as well as the maximization of yield.
• Work closely with Engineering to ensure that maintenance requests are followed up on and completed efficiently.
• Liaise with Housekeeping to ensure that room cleanliness standards are maintained. Checking of VIP rooms prior to arrivals to ensure amenities are accorded and rooms are of highest standards.
• Ensure that public areas are clean and well presented with regular monitoring.
• Welcoming of VIPs in the absence of Management.
• Supervise lobby services such as valet and bellmen duties, ensuring that guest arrivals and departures are as efficient as possible.
• Ensure that the night audits are conducted effectively and accurately.
• Ensure there is management support and presence visible at the Front Office and in the lobby during key periods throughout the day.
• To check on Front Office cashier closure ensuring all paperwork are correct with no discrepancies before ending of each shifts.
• Monitor the Front Office team members’ shift duties periodically to ensure all are completed on a timely manner.
• To coordinate with security in the investigation of irregularities and undesirable guests. And reporting such matters to Front Office Manager and Management on a timely manner.
• Adherence to Emergency Communication procedures ensuring that enquiries from the media are only responded to by the nominated spokesperson.
• To represent the Management in their absence for any emergency situation that may arise.
• To conduct regular patrolling of the hotel premises to ensure all are in order
• Strive to implement the Sofitel Vision and demonstrate active use of the Sofitel Values.
• Any other reasonable request as required by Hotel Management.

Job Requirements:

• Minimum of 5 years hotel operational experience, Front Office essential, 5 star luxury environment preferred.
• Strong operational background with experience in the implementation and management of brand standards
• Project professional image at all times through personal presentation/ interpersonal skills.
• Experience in the coaching and development of a professional management team.
• Recruitment, selection and training of team members.
• Able to initiate contact and establish rapport easily.
• Efficient organization of time and work.
• Ability to influence others to achieve common goals.
• Ability to lead, develop and mentor the Front Office team.
• Appreciates and maintains an effective outlet for stress.
• Excellent numeracy, verbal and written communication skills.
• Has the ability and willingness to undertake further development.
• Works under pressure without negative impact.
• Develops and maintains co-operative working relationships.

Hilton Hotel

Job Description

The Property 

The Conrad Bangkok Sukhumvit Queen's Park features 310 guestrooms and suites, featuring spacious layouts, floor-to-ceiling glazing and bespoke interiors with contemporary Thai influences. 

The hotel is located along Sukhumvit Road, directly adjacent to the Emsphere complex within Bangkok's EM District. Positioned within one of the city's most vibrant and internationally recognized corridors, the hotel blends the refined luxury of the Conrad brand with the dynamic energy of Sukhumvit, reinforcing its status as a premier urban destination. 

The property includes the signature conrad spa, fitness center and outdoor swimming pool, complemented by seven F&B outlets ranging from signature dining venues to a lobby lounge and a destination rooftop bar offering panoramic skyline views.

What You Bring to Conrad Hotels & Resorts

• Proven Luxury Director of Operations or Hotel Manager in key APAC city destinations, Bangkok market experience highly preferred 

• Proven pre-opening experience 

• Successful track record of driving commercial returns, and guest engagement metrics

• Strong financial acumen and experience in budgeting and forecasting 

• Outstanding communication, negotiation skills and stakeholder management expertise

• Leadership expertise and development, including exceptional levels of team member engagement 

• A proven track record of forming and leveraging business relationships with other luxury brands 

• Demonstrated ability to translate brand into experiences for guests and team members alike

About Conrad Hotels & Resorts 

Established in 1982 and inspired by our founder, Conrad Hotels & Resorts creates a seamless connection between bold design, impactful experiences, and curated contemporary art to inspire the conscientious luxury traveler. With 49 properties in 24 countries, Conrad is redefining modern luxury for those who seek meaning and sophistication in every journey.

Conrad empowers purposeful travelers to discover destinations and make a positive impact. Our hotels are immersive spaces where bold architecture meets intuitive service, and where every detail is designed to spark curiosity and connection. We believe luxury should be transformative, enabling guests to engage deeply with local culture while enjoying world-class amenities and contemporary elegance.

Anchored by three brand pillars – Bold Design, Purposeful Service Passionately Delivered, and Experiences with Impact – Conrad invites guests to explore beyond the expected. As General Manager, you will champion these principles, leading with vision and ensuring every stay reflects the distinctive spirit of Conrad.

Learn more about Conrad Hotels & Resorts at stories.hilton.com/conradhotels.

About Hilton  

Hilton is a leading global hospitality company with a portfolio of 24 world-class brands comprising more than 8,800 properties and nearly 1.3 million rooms, in 139 countries and territories.

We have great momentum with 13 of our 24 brands present in APAC – all of our brands are unified by our promise to deliver the most reliable and friendly stays to our guests.  

The possibilities are endless with a career at Hilton, the #1 World’s Best Workplace as awarded by Great Place to Work & Fortune. Review current Hilton Hotels & Resorts business updates here.

The Role

As Hotel Manager of Conrad Bangkok Sukhumvit Queen's Park, you will uphold our brand pillars: Bold Design, Purposeful Service Passionately Delivered and Experiences with Impact. You will lead a team of executives, inspiring a culture of excellence, financial stewardship, and a guest experience that embodies our brand’s promise.

You provide operational oversight across daily hotel operations for a seameless guest experience and drive process improvements to enhance efficiency and reduce costs. 

Your eye for detail and passion for hospitality elevate every aspect of the guest journey. You lead with intent, ensuring experiences are elevated and emotionally resonant across all guest interactions. 

Financially astute, you manage budgets with precision and adapt to evolving conditions with agility. You ensure compliance with quality and brand standards, while proactively implementing initiatives that enhance guest satisfaction and protect our reputation.  

Above all, you are a visionary leader, leading all operational departments to ensure alignment with hotel goals

You foster a workplace where Team Members feel empowered to grow, contribute and live the values of Hilton - the company recognized as the World’s Best Workplace by Great Place to Work and Fortune. Through your leadership, Conrad becomes not just a place to work, but a place to belong. 

PERSOL

From Sydney to Seoul, PERSOL connects the world of work across Asia-Pacific - building careers, and enabling a future where work works for everyone.

Job Description

Our client, a well-known company is looking for candidates for the position of Restaurant Manager.

RESPONSIBILITIES 

• Oversee and manage all aspects of daily restaurant operations, ensuring efficient operational procedures are established for new outlets.

• Monitor sales performance, labor costs, and food costs to drive revenue growth and optimize operational efficiency.

• Handle all front-of-house operations while delivering outstanding customer service.

• Manage inventory levels and purchase food ingredients to maintain uninterrupted restaurant operations.

• Ensure compliance with food safety and hygiene standards, thereby maintaining a safe dining environment.

• Support the recruitment, training, evaluation, and scheduling of staff to ensure seamless operations.

• Address customer inquiries and feedback promptly to enhance overall satisfaction.

• Perform various administrative duties, including documentation, record-keeping as assigned by management and communicating with stakeholders.

REQUIREMENTS 

• Minimum of relevant experience in the food and beverage industry, hospitality, retail, or customer service.

• Possession of FSC Level 3 certification is preferred.

• Strong teamwork and communication skills, coupled with a positive attitude and a willingness to learn.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOL SINGAPORE PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.
 

STAFFKING PTE LTD

Company Overview In StaffKing, we believe that people are the key to a successful business. Our mission is to provide employment services of the highest quality to our valued clients and we strive to conduct our business to help our clients achieve maximum productivity with the right talents. StaffKing focuses on providing excellent employment services to both large and small businesses across various industries. Our services include：* Recruitment Consultancy* Permanent Placement* Contract & Part Time Placement* Manpower Outsourcing* Payroll Services We Specialize in these areas:*Engineering*Accounting & Finance*Sales & Marketing*Logistics & Supply Chain*Administration & Human Resources*Computer & Information Technology*Manufacturing & Production*Hotel & Restaurant & Retail*Education & Training*Media & Creative Design Our core management team and senior consultants are veterans in the human capital industry. With this team of skilled and experienced professionals, StaffKing has every confidence in our ability to fulfil our clients' recruitment needs. Reach out to us today, let us help you achieve your career goals!Email: info@staffking.com.sg Check Out Our Socials!Website : www.staffking.com.sgInstagram : https://www.instagram.com/staffkingpteltd/Facebook : https://www.facebook.com/staffkingpteltd/

Job Description

Benefits:

·      Central Area - 4 Star Hotel

·      5 days work week - Office hours (830am - 6pm)

·      Basic salary up to $7500

·      Staff meal provided

·      AWS + Performance bonus + Dental Benefit

Job Scope:

• Lead daily kitchen operations and mentor the brigade to maintain high standards of authentic local Chinese cuisine.

• Design, execute, and continually refine seasonal menus and signature dishes that honor local Chinese heritage.

• Enforce strict food safety, sanitation, and HACCP compliance alongside uncompromising taste and presentation standards.

• Manage food cost percentages, inventory rotation, and stock ordering to meet hotel financial targets.

• Coordinate seamlessly with the restaurant manager, banquet team, and F&B director to ensure smooth service execution.
  

Job Requirements:

·       At least five years of relevant working experience as executive chef/ head chef.

To Apply, kindly click on the "APPLY NOW" button and job details.

We regret that only shortlisted candidates will be notified.

StaffKing Pte Ltd (20C0358) | Tan Pei Xuan (R24124430)

White Restaurant

At White Restaurant, we are more than just a restaurant—we are a family that believes in sparking joy and happiness for everyone. Established in 1999, we are the founder of the iconic "White Beehoon", a dish that has won the hearts of many. Over the years, we have built a strong reputation for serving delicious uniquely Singaporean dishes in a warm and welcoming environment across our 9 outlets in Singapore.

Job Description

1. Day-to-Day Operations:

• Manage all daily front-of-house (FOH) and back-of-house (BOH) operations, ensuring smooth restaurant functioning as per company SOPs.

• Supervise and support staff to provide excellent customer service.

• Coordinate with the kitchen and FOH teams to ensure seamless service during peak hours.

• Monitor restaurant operations to ensure the highest levels of efficiency, from food preparation to table turnover.

• Manage inventory, ordering, and waste to optimize resource use and cost control.

2. Staff Management & Development:

• Recruit, train, and manage restaurant staff, ensuring that all team members meet performance expectations.

• Conduct & evaluate regular performance reviews and implement training programs to enhance staff skill sets.

• Manage staff scheduling to ensure optimal coverage during peak hours.

3. Customer Service & Satisfaction:

• Monitor customer feedback and ensure that customer service meets or exceeds company standards.

• Ensure excellent customer service, resolve customer complaints, and maintain a high level of customer satisfaction.

4. Sales & Profitability:

• Collaborate with the Restaurant Manager & Operations Manager to implement strategies for achieving sales and profitability targets.

• Monitor daily revenue, control labour and food costs, and implement initiatives to improve profitability.

• Report on restaurant performance to the Restaurant Manager & Operations Manager, providing insights on staff, operations, and customer satisfaction.

5. Health & Safety Compliance:

• Ensure that the restaurant complies with health and food safety regulations, including hygiene, sanitation, and staff safety.

• Conduct regular safety checks and audits to identify and resolve any potential hazards.

6. Labour Cost Management

• Ensure that labour expenses are align with budgetary goals.

• Implement strategies to maximize productivity.

7. Administrative Tasks:

• Fulfil and adhere to all required administrative work as per the directives from all the supporting departments.

• Ensure timely submission of reports such as staff attendance, payroll-related documents, and financial data (e.g., expense reports, inventory costs).

• Coordinate training schedules for staff and ensure compliance with internal training programs.

• Assist the marketing team with promotional campaigns by implementing and monitoring in-house promotions.

Accor Asia Corporate Offices

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, customer service skill training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.Every day we strive to make our guests Feel Welcome and our people Feel Valued.

Job Description

Jia Group Holdings Limited

Job Description

What you will be doing:

• Manage day-to-day restaurant operations.

• Deliver exceptional guest service and experience.

• Train and develop new and existing staff.

• Build a cohesive team that excels in service.

• Ensure hygiene and cleanliness are maintained as per required standards.

• Promote and Strong the brand of the restaurant

• Handle guests’ enquiries and complaints.

• Consistently look for ways to improve the overall running and management of the outlets to improve the guest experience and service quality

• Oversee weekly schedule and ensure staffing is optimal to operation needs

What we are looking for:

• Degree in hospitality or a related discipline.

• At least 2 years of managerial experience in a Food & Beverage Group or Hotel Restaurant setting.

• A motivational leader and team player with a strong passion for F&B service.

• Passionate about people and dedicated to team development.

• Customer-oriented mindset with a strong sense of hospitality and customer service.

• Excellent interpersonal, communication, and problem-solving skills.

• Proficiency in written and spoken English.

• Charismatic presence and excellent people skills.

• Abundant positive energy and a can-do attitude, essential for this dynamic role.

• High energy is a must for this dynamic role.

We Offer:

• 12 days Annual Leave

• Medical & Dental Insurance

• Performance Bonus

• Staff Meals

• On-the-job Training

• Competitive Salary

The Ritz-Carlton Hong Kong

Dominating the city skyline at 490 meters high, The Ritz-Carlton, Hong Kong is the highest hotel in the world. Soaring from the 102nd floor to the 118th floor, with unrivaled views of Victoria Harbour, Hong Kong Island and the New Territories; Michelin-starred restaurants; the highest bar in the world and award-winning spa, the hotel takes center stage in the International Commerce Centre.The Ritz-Carlton, Hong Kong honored as 2017 Best Employer, as well as Forbes Five-Star Hotel and Five-Star Spa by Forbes Travel Guide 2018, its sixth consecutive year among the highest-rated.It is our pleasure to introduce the following career opportunity to you that could change your life.

Job Description

Dorsett Kai Tak, Hong Kong

Job Description

Hyatt Centric Victoria Harbour Hong Kong

With breathtaking views of Victoria Harbour, our lifestyle hotel in North Point is the ultimate launchpad for exploring Hong Kong’s vibrant mix of old and new. Discover local foodie favorites and Insta-worthy spots around the neighbourhood or go for a stroll along the waterfront promenade right in front of the hotel. Conveniently located on Hong Kong Island, steps away from major highway, MTR, ferry, bus and tram connections, the hotel is just 10+ minutes’ commute to / from key leisure and business destinations. The options are endless when you stay in the middle of the action at Hyatt Centric Victoria Harbour Hong Kong.

Job Description

Hyatt Centric Victoria Harbour Hong Kong is an abiding big family thronged with fueled enthusiasts! Care is at the heart of our business; we care for people so they can be their best!

Responsibilities

• Prepare work schedules and annual leave schedules within budget, business expectations and guidelines of the appropriate industrial legislation.

• Familiar with hotel emergency and crisis handling procedure. Provide comprehensive trainings to associates within Front Office Department.

• Conduct Room Inspections with particular emphasis on cleanliness and standard set up and helps carry out inspection of other hotel areas regularly, including lobby and driveway.

• Perform room inspection for VIP rooms, work with Housekeeping team and Engineering team to ensure cleanliness and condition is maintained at high-standard.

• Ensure that the guest registration, checkout, and mail services are handled efficiently, promptly and courteously in accordance with the hotel’s policy and procedures.

• Manage and maximize occupancy, revenue, and average rate while maintaining high service standards via the up-selling programs within the department.

• Effectively handle all guest complaints and implements long term solutions where possible. Follow up any outstanding issues and make sure service recovery is provided.

• Review guest feedback from different platforms. Drive outstanding result from TripAdvisor by reviewing current service standard and implement new initiative when necessary.

• Implement and maintain training systems to ensure that associates have the necessary framework and skills to perform their job efficiently and effectively.

Qualifications

• Minimum 7 years of Front Office experience with at least 3 years managerial experience, preferably gained from hospitality or related service industry

• Familiar with Opera System

• Excellent command of spoken English and Putonghua

• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

• Be able to coach and train new associates.

• Ability to manage and lead the team.

• Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. 

We will provide comprehensive training programmes and career growth opportunities to the successful candidates. Interested candidates please send your full resume with current and expected salary to Human Resources Department via apply now or on Whatapp +85• •••• •986.

Personal data collected will be held in strict confidence and used for recruitment purposes only. Applicants not hearing from us within 6 weeks may consider their application unsuccessful.

*Great Place to Work Certification is an independent validation of a company’s workplace culture, showing that employees experience trust, respect, fairness, pride, and camaraderie in their daily work life. Hyatt is proud to be recognized as a Great Place to Work 2026 in the Hong Kong Region, reflecting our commitment to fostering an outstanding workplace for all and delivering on our purpose of care.

Marco Polo Hongkong Hotel

Perched overlooking Victoria Harbour, Marco Polo Hotels – Hong Kong resides on bustling Canton Road in Tsim Sha Tsui, the city’s vibrant commercial and shopping district. With the Star Ferry and cruise terminal nearby, and Harbour City at its doorstep, guests revel in proximity to Hong Kong's key attractions like Kowloon Park, Hong Kong Museum of Art, and Hong Kong Cultural Centre.

Job Description

Responsibilities

• Supervise team members of all sections in Front Office to maintain smooth operation

• Handle and follow-up guests' enquiries and complaints immediately to uphold service standard and guest satisfaction

• Act as the in-charge during absence of the hotel management and take appropriate decision to handle emergencies

• Be attentive to hotel security and safety requirements at all time

• Maintain good liaison with different departments to ensure uninterrupted communication

Requirements

• Tertiary education in Hospitality Management or related disciplines

• Minimum 3 years’ experience in supervisory position in Front Office of well-established Hotel(s)

• Able to work independently and attend shift duties including overnight

• Well-versed in spoken and written English and Chinese

• Solid knowledge in computer skills, i.e. Microsoft Word, Excel and PowerPoint

Equal opportunities are extended to all candidates and the information provided will be used for the consideration of your application. All personal data collected will be for recruitment purposes only. 

Only short-listed candidates will be notified.  Applicants not invited for an interview within 6 weeks should consider their applications unsuccessful. 

WANG DAE BAK PTE. LTD.

Job Description

Over see the whole restaurant operation daily.

Supervise the Restaurant Manager, Supervisor, Waiter / Waitress, Host / Hostess.

Set an example by reporting to duty punctually.

Maintains a high standard of personal appearance and hygiene at all times.

Lead the restaurant efficiently in costs and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.

Provide a professional and courteous service at all times and ensure that all employees follow the example.

Ensure that the place of work and surrounding area is kept clean and organised at all times.

Be knowledgeable of all services and products offered by the restaurant.

Be knowledgeable to operate the existing POS system.

Plan daily routine checklist and station division according to the work schedule.

Report incidents that require disciplinary actions immediately to the General Manager.

Coordinate the review of outlet’s operation updates annually as requested by the General Manager.

Support activities and cooperation with the suppliers.

Carry out scheduled inventories of products and equipment.

Undertake reasonable tasks and secondary duties as appointed by the General Manager.

Handle guest enquiries and complaints in the outlet in a courteous and efficient manner.

Ensure that the opening and closing procedures established for the outlet are followed.

Assign responsibilities to subordinates implementing a multi-tasking principle and check their performance

Good Job Creations (Singapore) Pte Ltd

Good Job Creations Singapore (License Number: 07C5771) provides total HR solutions with core values of customer focus, teamwork, professionalism and contribution to the society and our clients. Our vision is to create opportunities for Asian talents in Singapore and across the region. For more information, visit us at www.goodjobcreations.com.sg

Job Description

[Job ID: 1649614]
     
Responsibilities

• Prepare Japanese cuisine according to customer orders and preferences.
• Cook a variety of Japanese deep-fried, lightly fried, steamed, and other traditional dishes.
• Ensure proper planning, preparation, handling, and storage of ingredients and finished dishes.
• Maintain consistent food quality, presentation, and hygiene standards.
• Train and guide kitchen staff when required.
• Communicate with customers and build positive customer relationships.
• Report operational matters to management.
• Perform additional duties assigned by management.

• At least 1 year of experience preparing Japanese cuisine.
• Ability to prepare Japanese deep-fried, lightly fried, and steamed dishes.
• Able to work on weekends, public holidays, and shift hours.

STAFFKING PTE LTD

Company Overview In StaffKing, we believe that people are the key to a successful business. Our mission is to provide employment services of the highest quality to our valued clients and we strive to conduct our business to help our clients achieve maximum productivity with the right talents. StaffKing focuses on providing excellent employment services to both large and small businesses across various industries. Our services include：* Recruitment Consultancy* Permanent Placement* Contract & Part Time Placement* Manpower Outsourcing* Payroll Services We Specialize in these areas:*Engineering*Accounting & Finance*Sales & Marketing*Logistics & Supply Chain*Administration & Human Resources*Computer & Information Technology*Manufacturing & Production*Hotel & Restaurant & Retail*Education & Training*Media & Creative Design Our core management team and senior consultants are veterans in the human capital industry. With this team of skilled and experienced professionals, StaffKing has every confidence in our ability to fulfil our clients' recruitment needs. Reach out to us today, let us help you achieve your career goals!Email: info@staffking.com.sg Check Out Our Socials!Website : www.staffking.com.sgInstagram : https://www.instagram.com/staffkingpteltd/Facebook : https://www.facebook.com/staffkingpteltd/

Job Description

Summary Benefits:

• Basic Salary: $6,000 - $7,500

• 5 days work and office hour

• Locations: Central

• Easily accessible via public transportation

Responsibilities:

• Directed high-end culinary operations, innovative menu design, and multi-disciplinary kitchen teams for luxury hotels.

• Optimized food costs, inventory management, and vendor negotiations to boost large-scale hotel kitchen profitability.

• Spearheaded staff leadership, including hiring, training, and scheduling for high-volume resort and banquet operations.

• Enforced strict safety compliance, health codes, and cleanliness standards across multi-outlet dining properties.

• Maintained exceptional food quality and visual presentation to elevate international guest dining experiences.

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Kan Vivian (R26162385)

Angsana Laguna Phuket Hotels

Job Description

ONYX Hospitality Group

Job Description

Hilton Hotel

Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As the Director of Operations, you work closely with the General Manager to oversee all operational departments, including front office, housekeeping, food and beverage, and other key departments, ensuring the hotel operates efficiently while maintaining the highest guest service standards. As a Director of Operations, you don’t just oversee all aspects of hotel operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• A degree in hospitality management, business administration, or a related field is preferred.
• Proven leadership in senior hotel operations, preferably within luxury hospitality.
• Deep knowledge of hotel functions—front office, housekeeping, F&B, and engineering.
• Strong ability to lead, engage, and develop high-performing teams.
• Skilled in budgeting, forecasting, cost control, and financial analysis.
• Familiar with hotel PMS and operational software.
• Excellent interpersonal skills with a cross-functional, guest-centric approach.
• Understanding of safety, regulatory standards, and risk management protocols.
• Willingness to work varied hours, including nights, weekends, and holidays.
• Fluent in English; additional languages are an asset.

Here’s what you’ll do during a typical day:

• Leadership & Strategic Direction:  Lead operational departments to ensure alignment with hotel goals. Partner with the General Manager to develop and execute performance-driven strategies.
• Operational Oversight:  Manage daily hotel operations for seamless guest experiences. Drive process improvements to enhance efficiency and reduce costs.
• Guest Experience:  Ensure service excellence across all guest interactions. Monitor feedback and implement initiatives to elevate satisfaction.
• Financial Management:  Oversee departmental budgets and cost control. Analyze financial reports to improve profitability without compromising quality.
• Team Development:  Motivate and develop department heads and teams. Promote continuous learning and a high-performance culture.
• Cross-Functional Collaboration:  Coordinate with all departments for smooth operations. Align with sales, marketing, and revenue teams to support business goals.
• Compliance & Risk:  Ensure adherence to health, safety, and regulatory standards. Manage risk through policy enforcement and emergency protocols.
• Reporting & Analytics:  Deliver regular performance reports and leadership insights. Track KPIs to guide data-driven decisions.

Hilton Hotel

Job Description

Welcome to Andamanda Voyage Phuket, Curio Collection by Hilton 

Andamanda Voyage Phuket, Curio Collection by Hilton is a 246 key upper upscale resort located within the Andamanda Waterpark complex in Kathu District Phuket, which is a major leisure destination for both domestic and international travelers. The property features an all day dining restaurant, a lobby lounge, an outdoor pool with pool bar and a kids corner. 

What You Bring to Curio Collection by Hilton

The Essentials

• Prior experience as a resort lifestyle General Manager 
• Recent operational leadership experience in South-East Asia, ideally Thailand market 
• Prior experience in pre-opening or conversion 
• Proven ability to apply refined aesthetic judgement and brand sensibility to curate distinctive guest experiences across all touchpoints
• Demonstrated success in driving commercial performance and guest engagement metrics
• Strong financial acumen and experience in budgeting and forecasting 
• Exceptional communication, negotiation, and stakeholder management skills
• Expertise in leadership development, with a track record of achieving outstanding team member engagement

Hilton Hotels & Resorts

Hilton is a leading global hospitality company with a portfolio of 24 world-class brands comprising more than 8,800 properties and nearly 1.3 million rooms, in 139 countries and territories.

We have great momentum with 13 of our 24 brands present in APAC – all of our brands are unified by our promise to deliver the most reliable and friendly stays to our guests.  

The possibilities are endless with a career at Hilton, the #1 World’s Best Workplace as awarded by Great Place to Work & Fortune. Review current Hilton Hotels & Resorts business updates here.

As the General Manager of Andamanda Voyage Phuket, Curio Collection by Hilton, you are entrusted with leading a one-of-a-kind property with its own story, character, and sense of place. Curio hotels are defined by their individuality. This role requires a leader with refined judgment, aesthetic sensibility, and the confidence to operate without a rigid brand playbook.

Your job is to evolve and express the hotel’s unique identity – shaping an elevated guest experience that is emotionally resonant and commercially successful. From design and dining to scent, tone, and team style, you will make decisions that reflect your property’s narrative and create boutique-level moments of delight.

You will approach food and beverage not as a brand standard, but as a signature expression of the property – implementing concepts that are inspired by the hotel’s story and curated to feel refined, thoughtful, and original. You will work with local artisans, designers, and cultural voices to craft a guest journey that surprises, connects, and lingers long after checkout. 

Beyond the guest experience, you will champion commercial success. You will anticipate market trends, partner with Sales & Marketing to develop strategies that drive revenue, and ensure the property thrives both financially and reputationally. Your stewardship will balance creativity with performance – meeting KPIs while elevating the brand. 

Owner relations will be a cornerstone of your role. You will maintain open, proactive communication, sharing insights into financial performance, brand initiatives, and the overall health of the property. Your advocacy will secure resources that preserve and enhance the hotel’s distinctive identity.

Above all, your leadership will inspire a team that values personalization, emotional intelligence, and creative service delivery. You will maintain high expectations for quality, presentation, and experience execution – leading with good taste, strong instincts, and a deep understanding of elevated boutique hospitality, while living Hilton’s values as part of the #1 World’s Best Workplace.

Spicy Sombrero Co., Ltd.

Job Description

WE'RE HIRING | HEAD OF BAR

Spicy Sombrero Mexican Restaurant & Tequila Bar – Bangkok

Salary: THB 25,000 – 35,000

(Based on experience, skills, and tequila knowledge.)

Key Responsibilities

• Lead and manage the daily operations of the bar.

• Develop and maintain a creative cocktail menu, with a strong focus on tequila and mezcal.

• Train and mentor bartenders on tequila knowledge, cocktail techniques, product standards, and guest engagement.

• Manage inventory, stock ordering, and minimize beverage wastage.

• Monitor beverage costs, maintain recipe consistency, and ensure profitability.

• Ensure all drinks are prepared and served to the highest quality standards.

• Lead, motivate, and schedule the bar team while maintaining excellent teamwork.

• Work closely with the kitchen and service teams to deliver an outstanding guest experience.

• Drive beverage sales through upselling, promotions, and exceptional hospitality.

Requirements

• Minimum 2 years of experience as a Head Bartender, Bar Supervisor, or Bar Manager.

• Strong knowledge of tequila, mezcal, agave spirits, and classic cocktails.

• Passion for hospitality and delivering memorable guest experiences.

• Excellent leadership, communication, and problem-solving skills.

• Good English communication skills (Thai language is an advantage).

• Ability to work in a fast-paced, high-volume environment.

What We Offer

• Competitive salary based on experience and tequila expertise.

• Career growth opportunities.

• Ongoing product and cocktail training.

• A chance to be part of one of Bangkok's exciting new Mexican restaurants and tequila bars.

Interested Candidates

Send your CV/Resume to ••••@spicysombrerobkk.com

Join our team and help us bring the true spirit of Mexico to Bangkok!

UEMS Solutions Pte Ltd

The Company is an Integrated Facilities Management (IFM) company with more than 2,000 employees, providing healthcare support services and property & facilities management services to both public and private sectors in Singapore. The company has 2 core businesses in healthcare support and facilities management services.

Job Description

Pan Pacific Hotels Group

Pan Pacific Hotels Group is a wholly-owned hotel subsidiary of Singapore-listed UOL Group Limited, one of Asia’s most established hotel and property companies with an outstanding portfolio of investment and development properties. Based in Singapore, Pan Pacific Hotels Group owns and/or manages over 35 hotels, resorts and serviced suites with over 11,000 rooms including those under development in Asia, Europe, Oceania and North America. The Group comprises three acclaimed brands: Pan Pacific, PARKROYAL COLLECTION and PARKROYAL.

Job Description

Position Summary Statement

Direct, monitor and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments of the Hotel and to ensure smooth operations and customer service satisfaction in line with the established standards and policies of the Hotel.

Primary Responsibilities

• Supervise sections in Front Office, such as reception, cashier, telephone, reservation, concierge and PARKROYAL Club services. Monitor the associates conduct and job performance and to ensure that all associates project a positive corporate image to guests.

• Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.

• Assist to inspect rooms assigned to VIPs before their arrival. Meet and escort the VIPs to their rooms and ensure that the complimentary amenities are provided. Ensure that General Manager, Hotel Manager and other relevant Department Heads are informed of the VIPs.

• On commencement of shift to draw out individual master key via Key Management System at Security Check Point.

• Check on e-log book messages and follow up actions. Initiate correspondence regarding enquiries, reservations, and complaints.

• Check housekeeping discrepancy report; report any variance and take corrective actions.

• Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest’s undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department.

• Authorise rate and room changes, paid outs and rebates according to procedures and credit policies.

• Responsible for training of all front desk associates including planning, organising and conducting OJT.

• Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue.

• Directly responsible for the evacuation of associates and guests during any emergencies eg. Fire in the absence of the Fire Safety Manager.

Holiday Inn Singapore Atrium

More than an iconic place to stay, Holiday Inn Hotels are a place to be in the moment–gathered to celebrate with family, laughing with friends, sharing a meal with the team, or just for some well-deserved me-time. No matter the reason you travel, when you’re here, you’re right where you’re meant to be.

Job Description

Reporting to the Front Office Manager, the Assistant Front Office Manager oversees the day-to-day operations of the front office including night shift, ensuring the smooth delivery of exceptional services to guests. Visibility will be a key feature.

Description:

• Assisting Front Office Manager on all pertinent matters affecting guest service and hotel operations

• Cooperates, coordinates and communicates with all stakeholders in the hotel.

• Monitors appropriate standards of conduct, uniform, hygiene, and appearance of staff.

• Reacts to situations to ensure guests receive prompt attention and personal recognition throughout the hotel and responds to guest needs and resolves related problems.

• Coach and support Front Office personnel and all departments at peak periods and ensure VIPs and priority club guests receive special attention.

• Promotes inter-hotel sales and in-house facilities, checks billing instructions and monitors guest credit.

• Ensures front line staff complies with FIT marketing techniques and maximize sales.

• Analyses the rate variance report to ensure rooms revenue control.

What we need from you:

• Bachelor’s Degree or Diploma in Hotel Administration, Hotel Management or equivalent, with 3 years’ experience in front office / guest services or related discipline including supervisory experience.

• Have 1 year experience in a similar capacity in hotel environment.

• Excellent problem handling and communication skills.

• A great team player and have good leadership skills.

Employee Benefits:

• Competitive remuneration that commensurate with skills and knowledge.

• Health and dental insurance.

• Birthday off / Duty meal / Laundry benefits

• Training and Development Opportunities.

• Up to 50% F&B discount at IHG Hotels selected restaurants.

• Special employee hotel accommodation rates at all IHG Hotels worldwide

What we offer:

In return for your hard work, you can look forward to a highly competitive salary and benefits package – What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

So whoever you are, whatever you love doing, if you’re ready to make the move to a great new career opportunity, we’ll make sure you’ll have Room to be yourself. Find out more by going to careers.ihg.com

Weave Co-Living SG PTE.LTD.

Job Description

Job Summary

The Housekeeping Manager is responsible for leading our housekeeping team to ensure that Weave Living properties in Singapore consistently meet the highest standards of cleanliness, comfort, and presentation. This role is pivotal in creating a positive and welcoming living experience for our residents, directly impacting resident satisfaction and retention. You will manage daily operations, oversee budgets, and train your team to deliver exceptional service in line with Weave Living's brand values.

Team Leadership & Management

• Recruit, train, and supervise the housekeeping team to ensure high performance.

• Schedule staff shifts and manage roster in an efficient manner.

• Conduct regular performance reviews and provide ongoing coaching and development to the in-house supervisors, assistant manager, and external agencies.

Operations & Quality Control

• Develop and implement cleaning schedules for all resident units, common areas, and back-of-house spaces.

• Conduct daily inspections to ensure all areas meet Weave Living’s stringent quality and cleanliness standards.

• Manage inventory of cleaning supplies, equipment, and resident amenities, ensuring cost-effective procurement.

Budget & Financials

• Prepare and manage the housekeeping department's annual budget.

• Monitor expenses, control costs, and prepare financial reports as required.

• Identify opportunities for operational efficiency and cost savings without compromising quality.

Resident Experience

• Respond promptly to resident requests and concerns related to housekeeping.

• Collaborate with the Community and Facilities teams to ensure a seamless and positive resident experience.

• Implement procedures that enhance resident comfort and convenience.

Health & Safety

• Ensure compliance with all health, safety, and sanitation regulations in Singapore.

• Train staff on safe work practices and the correct handling of cleaning chemicals.

• Maintain all housekeeping equipment in good working order.

PARKROYAL COLLECTION Pickering Singapore

Sitting in the heart of the Marina Bay with panoramic views of the city skyline, PARKROYAL COLLECTION Marina Bay, Singapore is the country's first Garden-in-a-Hotel.

Job Description

Responsibilities

• Support the Assistant Executive Housekeeper/ Executive housekeeper to ensure guest rooms and public area are checked and maintained

• Supervise and train Housekeeping Team Leader on housekeeping tasks, schedules and routines

• Monitor and control inventories for department operating equipment and linen to Ensure par stock are maintained and costs are controlled

• Assist in ensuring a continual effective pest control system in place to rid the hotel of all vermin. Continually monitor and address any pest situation in the hotel immediately

• Assist in maintaining and ensuring the protection of all hotel assets inclusive guest supplies, stores, linen and uniform control and other hotel assets

• Assist in overseeing all maintenance of plants, gardening and landscaping operations of the hotel, including floral arrangement

• Set proper par level for cleaning and guest supplies. Maintain proper stock level and enforce proper control on stock movement

• Carry out a regular inspection to work areas performed by housekeeping associates. Inspect VIP arrival/in-house rooms and ensure all are in order before arrival. Offer action plan to achieve service excellent

• Ensure all operating equipment is in top condition and follow up on any breakdown/repairs to be fixed promptly

• Undertake any other responsibilities/tasks/shifts as instructed by the management or the Executive Housekeeper

Requirements

• At least 2 years of experience in a similar role; preferably from a 5 star Hotel

• Minimum Diploma in Hospitality Management

• Customer centric

• High level of flexibility and adaptability

• Must be able to work rotating day shifts including Public Holidays and weekends

• Able to work under pressure and in fast paced environment

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified

UEMS Solutions Pte Ltd

The Company is an Integrated Facilities Management (IFM) company with more than 2,000 employees, providing healthcare support services and property & facilities management services to both public and private sectors in Singapore. The company has 2 core businesses in healthcare support and facilities management services.

Job Description

UEMS Solutions Pte Ltd

The Company is an Integrated Facilities Management (IFM) company with more than 2,000 employees, providing healthcare support services and property & facilities management services to both public and private sectors in Singapore. The company has 2 core businesses in healthcare support and facilities management services.

Job Description

GN PEST & CLEANING SERVICES PTE. LTD.

Job Description

Team Leadership: Supervise, train, and coach cleaning staff, including monitoring attendance and creating rosters.

Quality Control: Inspect completed work to ensure compliance with hygiene and cleanliness standards.

Operations Management: Plan, schedule, and deploy cleaning teams to assigned areas.

Inventory Control: Monitor, order, and manage stock levels of cleaning supplies and equipment.

Safety Enforcement: Ensure all staff adhere to workplace safety procedures and properly use equipment/chemicals.

Client Relations: Address client complaints and feedback promptly to maintain service standards.

KOKO GLOBAL HOSPITALITY (THAILAND) CO., LTD.

Job Description

Location: Koh Talu On Shore Hotel

JOB HIGHLIGHTS:

   Leader at the property with 5 key roles:

• Conduct "Perfect Operation" (Operator)

• Make Guests Happy ("Wow" Producer)

• Train&Engage Staff (Boss) 

• Conduct Initiatives (Kaizen Generator)

• Solve emergency issues (Problem solver)
  

DUTIES & RESPONSIBILITIES:

Conduct ("Perfect Operation")

• Working closely with the operation team in the HQ to maintain and follow service standards properly

• There is no case of ignoring SOPs at a property.

• Communication with HQ team is effective on time.

• Inspection score and task completion % are more than xxx.

Make Guest Happy ("Wow" Producer)

• Leading and guiding all staff to let them make guests happy and have "Wow" during the stay

• Guest feedback score is more than xxx

• S/he learns from a negative review to quickly fix an issue.

Train&Engage Staff (Boss)

• Conducting training and evaluations regularly to ensure that all team members are performing their jobs effectively

• Score for boss is more than xxx

• To nominate a "candidate" talent

Conduct Initiatives (Kaizen Generator)

• Planning and conducting Kaizen initiatives both cost-saving and revenue-increasing with a good understanding of budget concepts (revenues, costs etc.)

• Makes an impact of revenue increase with Kaizen initiatives.

• Makes an impact on cost saving with Kaizen initiatives.

Solve emergency issues (Problem solver).

• Solving problems of emergency challenges and complaints

• There are rare cases that the problem is escalated to PRM level.

• All complaints are taken care and closed properly

BENEFITS:

• 2 Days Off/week

• Service Charge 

• RM Allowance (After probation)

• Telephone Allowance 

• Meal Allowance

• Social Security 

• Medical Allowance

• Provident Fund 

• Public Holiday/Annual Leave

SPACE&TIME CUBE (THAILAND) CO., LTD.

Job Description

About the role

As an Assistant Manager (Speaking Chinese) at SPACE&TIME CUBE (THAILAND) CO., LTD. You will play a crucial role in supporting the operations and management of our hospitality business. In this full-time position based in Pathum Thani, you will leverage your expertise in the service industry and fluency in Chinese to ensure exceptional customer experiences.

What you'll be doing

• Assisting the management team in overseeing daily operations and coordinating staff schedules

• Providing exceptional customer service and addressing any inquiries or concerns from our Chinese-speaking clients

• Participating in the planning and execution of marketing and promotional activities to attract new guests

• Monitoring inventory, costs, and budgets to optimize operational efficiency

• Identifying areas for improvement and implementing innovative solutions to enhance the guest experience

• Supporting the training and development of the customer service team

• Fostering a positive and collaborative work environment

• Perform other duties as assigned by management

What we're looking for

• Fluency in both English and Mandarin Chinese, with excellent communication and interpersonal skills

• Strong problem-solving and decision-making abilities, with a customer-centric approach

• Proven track record of leading and motivating teams to deliver exceptional service

• Ability to work in a fast-paced environment and adapt to changing priorities

What we offer

• Social Security

• Overtime pay (1.5x rate)

• Double pay for working on regular holidays

• Triple pay for working on public holidays

• Attendance bonus

• Birthday allowance

• Free entry tickets after probation (4 tickets/month)
  

Apply now to start your journey with SPACE&TIME CUBE (THAILAND) CO., LTD.'!

Hilton Hotel

Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Duty Manager, you will be responsible for overseeing the hotel’s daily operations, ensuring that all departments work together seamlessly to deliver outstanding guest service. Your leadership and problem-solving skills will be key in providing a positive guest experience and ensuring smooth hotel operations. As a Duty Manager, you’re not just overseeing hotel operations in the absence of the General Manager – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• Proven background in front office or hotel operations, ideally in a supervisory or managerial role.
• Strong team management skills with the ability to motivate staff and drive service excellence.
• Excellent communication and problem-solving skills; able to handle complaints and challenges professionally.
• Proficient in hotel PMS and familiar with standard operational procedures.
• Calm under pressure and responsive to changing priorities or schedules.
• Fluent in English; additional languages are a plus.
• Flexible to work nights, weekends, and holidays.

Here’s what you’ll do during a typical day:

• Manage daily hotel operations:  Oversee the overall functioning of the property, including front desk, staffing, room inventory, guest service, and policy compliance
• Delight our guests:  Bring an upbeat and friendly attitude to all guest interactions, respond promptly to inquiries, and resolve any issues in a friendly, efficient manner
• Assist across departments:  Step in to support operational roles as needed, including bell service or front desk coverage during breaks or high-volume periods
• Monitor the property:  Conduct walkthroughs to assess safety, security, and service quality, addressing issues promptly
• Facilitate team knowledge:  Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions
• Track and improve performance:  Monitor guest satisfaction metrics (e.g., SALT, Revinate), identify trends, and implement improvements as needed
• Inspire and develop the team:  Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment

Melco Resorts & Entertainment

Job Description

POSITION SUMMARY:

The Assistant Manager, Restaurant is responsible for assisting the Manager, Restaurant to achieve the successful implementation, development and maintenance of all operational procedures, standards and goals within individual business unit.  Responsibility also lies in maintaining the business operation in the direct absence of the manager.  Assistance in team participation, leadership, innovation, financial evaluation and business development, while ensuring optimum quality service to customers at all times in a corporative work environment.

PRIMARY RESPONSIBILITIES:

• Researches, understands and participates in planning process regarding guest needs

• Delivers effectively in customer specifications within the team’s/ organization’s business plans

• Coaches and mentors colleagues to overcome difficulty in meeting customer service standards

• Use the organisation’s systems and technology to monitor progress in achieving product/service targets and standards

• Seeks and uses customer feedbacks to improve provision of products/services

• Maximizes team synergy to achieve desired productivity

• Taps into others’ skills, experiences and creativity

• Coach others to allow those who are able, to take responsibility for tasks and outcomes

• Work effectively with those outside of formal line authority to achieve organisational goals

• Reflect organisational plans in personal goals and plans

• Maintain consistency in performance across varying conditions

• Prioritise competing demands to achieve organisation’s goals and objectives

• Use technology efficiently and effectively to manage work

• Gather/evaluate information on quality and quality of the business operation

• Identify action steps necessary to ensure high levels of productivity

• Maximise equipment/resource capacity

• Performance meets organisational requirements

• Develop and implement performance plans to achieve organisation’ objectives

• Adhere to all Company policies and procedures

• Report accidents, injuries and unsafe work conditions to supervisors

• Perform other reasonable job duties as assigned by supervisors from time to time

• Follow any other work requested by Manager

QUALIFICATIONS:

Experience

• 3 – 5 years working experience with minimum 2 year in Supervisor position

Education

• Preferably a Degree/Higher Diploma holder in Hospitality Business Management

Skills / Competencies

• Strong communication skill in English and Chinese

• Computer literate in Microsoft software (e.g. PowerPoint, outlook)

• Ability to work on flexible shift including overnight, weekends and holiday on rotation basis

Advantageous Skills

• Excellent interpersonal / presentation skills are preferred

Hotel COZi

Hotel COZi is an eclectic collection of welcoming, midscale hotels designed in a contemporary style and based on a concept of providing a comfortable and relaxing environment in a pleasing home-from-home atmosphere. More than just a place to hang your hat,

Job Description

Responsibilities

• Monitor in daily operations of front office and guest services

• Manage and supervise front desk staff and quality of services

• Handle guests’ enquiries, emergency cases and complaints

• Coordinate and assist with hotel departments to ensure smooth operations 

Requirements

• Diploma holder or above in hospitality management or related disciplines

• Minimum 3 years relevant experience with at least 1 years managerial experience, preferably gained from hospitality management or related disciplines

• Strong communication, interpersonal and leadership skills

• Candidate with less experience will be considered as Assistant Guest Services Manager

Working Location

Kwun Tong

Benefits:

• 5-day Work Week

• Birthday Leave & Red Packet

• Work Anniversary Leve

• Examination Leave

• Marriage Leave

• Full Pay Maternity & Paternity Leave

• Free Duty Meal

• Discretionary Bonus

• Group Medical Insurance

• Staff Discount on F&B and Hotel Rooms

• Training Subsidy

• Learning & Development Opportunities

Interested parties please send your full resume stating your current and expected salary to the Human Resources Department at hr @hotelcozi.com.

Applicants not invited for interview within six weeks may consider their applications unsuccessful. All information will be used solely for recruitment purpose and will be destroyed when the recruitment process is finished.

ZI YEAN (REDHILL) RESTAURANT PTE. LTD.

Job Description

Greet dining patrons

-Take orders of food and drink from customers

-able to enter customer's order to POS system

-Convey special food requests to kitchen staff and bar personnel
-Deliver prepared food to customer
-Prepare tables for new guests

-Possess skills or qualifications that are related to hospitality

-Manage team of crews /waiter/waitress

-prepare Menu for seasonal request

-prepare sales report for GM

-able to communicate well with Kitchen

TCC Land Commercial Co., Ltd.

Job Description

Key Roles & Responsibilities​

1. Leadership & Staff Management

•   Oversee all hotel departments (Front Office, Housekeeping, F&B, Sales, Maintenance, etc.).

•    Hire, train, and motivate department heads and staff.

•    Foster a positive work culture and ensure high employee morale.

•    Conduct performance reviews and implement staff development programs.

2. Financial Management & Revenue Growth

•    Manage the hotel’s P&L (Profit & Loss), budgets, and financial performance.

•    Optimize RevPAR (Revenue Per Available Room), ADR (Average Daily Rate), and occupancy.

•    Control operational costs (labor, supplies, utilities) without compromising service quality.

•    Work with the sales and marketing team to drive revenue through promotions, events, and partnerships.

3. Guest Experience & Service Excellence

•    Ensure high guest satisfaction by maintaining service standards and addressing complaints.

•    Monitor online reviews (TripAdvisor, Google, OTA feedback) and implement improvements.

•    Develop loyalty programs and personalized guest experiences.

•    Conduct regular quality inspections (rooms, F&B, facilities).

4. Operations & Efficiency

•    Oversee daily operations to ensure smooth functioning across all departments.

•    Implement Standard Operating Procedures (SOPs) and brand compliance (if part of a chain).

•    Ensure maintenance, cleanliness, and safety standards are met.

•    Manage inventory (food & beverage, linens, amenities) and vendor relationships.

5. Sales, Marketing & Business Development

•   Work with the sales team to attract corporate clients, MICE (Meetings, Incentives, Conventions, Exhibitions), and leisure travelers.

•   Develop pricing strategies and promotional campaigns.

•   Build relationships with local businesses, travel agencies, and online travel agencies (OTAs).

6. Compliance & Risk Management

•    Ensure compliance with health, safety, labor, and licensing regulations.

•    Handle emergencies (security threats, natural disasters, guest incidents).

•    Oversee data security.

7. Property Maintenance & Upkeep

•    Ensure the hotel’s facilities (rooms, lobby, restaurants, pools, etc.) are well-maintained.

•    Oversee renovations, upgrades, and preventive maintenance programs.

8. Technology & Innovation

•    Implement and optimize Property Management Systems (PMS), POS systems, and booking engines.

•    Explore automation (self-check-in, chatbots, AI-driven guest services).

9. Crisis & Risk Management

•    Handle emergencies (e.g., natural disasters, security threats, or guest incidents).

•    Ensure compliance with legal and regulatory requirements.

10. Reporting, Community & Stakeholder Relations

•    Represent the hotel in local business and tourism organizations.

•    Report to corporate management or hotel owners on performance metrics.

•    Liaise with stakeholders (investors, franchisors, government authorities).

Skills & Qualifications

1.    Experience: 5-10 years in hotel management (previous roles like Front Office Manager, F&B Manager, or Operations Manager), Pre-Opening and Spa background.

2.    Leadership: Strong decision-making, problem-solving, and team-building skills.

3.    Financial Acumen: Budgeting, forecasting, and revenue management expertise.

4.    Customer Service: Passion for delivering exceptional guest experiences.

5.    Adaptability: Ability to handle crises and changing market trends.

6.   Native Thai speaker

Benefits

• Monthly Service Charge

• Group Insurance

• Provident Fund

• Bonus based on performance

• Staff Meal

The Imperial Hotels & Resorts

Imperial Hotels & Resorts is a hospitality group with 15 hotels across Thailand, offering four distinct brands: The Wellness Collection Hotels, The Imperial Hotels & Resorts, TARA, and imm Hotel. Each brand is designed to serve different travel needs-from wellness retreats and leisure stays to business and city travel.

Strategically located nationwide, our hotels cater to every purpose of travel, unified by warm, attentive Thai hospitality that ensures comfort, convenience, and meaningful guest experiences.

We Are Growing: Join Our Pre-Opening Teams!

Are you a visionary leader with a passion for hospitality?

We are thrilled to announce the up upcoming opening of new properties in Thailand's most sought-after destinations: Chiang-Mai

We are looking for dynamic, resilient, and creative professionals to form our core pre-opening leadership team.

Any interesting candidates, please send your updated CV to ••••@tcc-private.com.

 "Only shortlisted candidates will be contacted"

https://www.imperialhotels.com

HERO HOLDINGS PTE. LTD.

Job Description

• Controlling and directing the food preparation process
• Approving and polishing dishes before they reach the customer
• Managing and working closely with other Chefs of all levels
• Creating menu items, recipes and developing dishes ensuring variety and quality
• Determining food inventory needs, stocking and ordering
• Ultimately responsible for ensuring the kitchen meets all regulations including sanitary and food safety guidelines
• Being responsible for health and safety
• Being responsible for food hygiene practices

Unlisted Collection

Unlisted Collection is the umbrella brand of hotelier and restaurateur Loh Lik Peng, bringing together a collection of boutique hotels and restaurants in Singapore, Shanghai, Sydney, London, Dublin, and County Cork. Each venue is housed in a carefully restored heritage building, blending historic charm with cutting-edge design and modern hospitality.

Job Description

About the role

As General Manager, you will be responsible for the overall leadership and performance of the restaurant. You will oversee daily operations, lead and inspire both Front of House and Back of House teams, and ensure the delivery of outstanding service standards in line with our brand ethos.

Key responsibilities

• Lead, mentor, and develop a high-performing team across all departments

• Drive revenue growth while maintaining strict control over costs and profitability

• Deliver exceptional guest experiences and maintain strong service culture

• Manage financial performance including P&L, budgeting, and forecasting

• Oversee recruitment, training, and staff development

• Ensure compliance with health, safety, and regulatory standards

• Collaborate with senior leadership on strategy, marketing, and business development initiatives

• Maintain strong relationships with suppliers, partners, and stakeholders

About you

• Proven experience as a General Manager or senior leadership role in a premium or high-volume restaurant

• Strong commercial acumen with a track record of driving profitability

• Exceptional leadership and people management skills

• Deep understanding of food, beverage, and service standards

• Passion for hospitality and delivering memorable guest experiences

• Ability to thrive in a fast-paced, high-pressure environment

• Excellent communication and organisational skills

Benefits

• Competitive salary and performance-based incentives

• Opportunity to work within a dynamic and growing hospitality group

• Career development and progression opportunities

• A collaborative and forward-thinking work environment

Pan Pacific Hotels Group

Pan Pacific Hotels Group is a wholly-owned hotel subsidiary of Singapore-listed UOL Group Limited, one of Asia’s most established hotel and property companies with an outstanding portfolio of investment and development properties. Based in Singapore, Pan Pacific Hotels Group owns and/or manages over 35 hotels, resorts and serviced suites with over 11,000 rooms including those under development in Asia, Europe, Oceania and North America. The Group comprises three acclaimed brands: Pan Pacific, PARKROYAL COLLECTION and PARKROYAL.

Job Description

Pan Pacific Hotels Group is a young and dynamic company comprising three well-established and trusted brands; Pan Pacific®, PARKROYAL COLLECTION® and PARKROYAL®. We have aggressive expansion plans and as such, we are looking for motivated and energetic people to be part of our growing team. If you have a passion for the industry and are driven by the desire to create Service Excellence Culture, Pan Pacific Hotels Group is able to offer you great opportunities as we continue to strengthen our global footprint.

Based at our Corporate Office in Singapore, we are looking for a passionate and energetic individual to join us as Director, Revenue Performance.

Job Responsibilities

The primary role of the Director, Revenue Performance is to direct all Revenue Performance strategies and activities and optimize all revenue streams firstly for the defined area as a whole and secondly for each property in the area individually within guidance, structure and operating guidelines of Pan Pacific Hotels Group.
Akey responsibility of this role is to guide hotels in optimizing the business mix, distribution channels, pricing and products to achieve the budgeted revenue targets and to provide review and direction as required.
This role also leads the pre-opening and rebranding sales & marketing planning activities on behalf of the Marketing and Sales team.

Primary Responsibilities

Hotel Revenue Performance Reviews

• Identify hotel strategic objectives & opportunities with General Managers, Directors of Sales and Marketing and Directors of Revenue Management.
• Review representation of information across all electronic channels to follow best practices.
• Review inventory and price control practices.
• Review effectiveness of reservation team in terms of revenue generation and customer servicing.
• Review of compliance with data quality and data input standards across the systems.
• Review forecasting process and revenue management reports.
• Test systems competency levels across reservations, front office and revenue management.
• Provide summary assessment and list remedial and follow up actions required – to GM, DOSM and RM.
• Consolidate and roll up the follow up items into the monthly hotel review cycle.
• Provides input to the hotel performance review process at corporate level.

Review calls with Directors/Managers Revenue Performance and Sales & Marketing

• For analysis of revenue performance and follow up action plans.
• Identification, implementation & review of revenue strategies with hotel DOSM/RM.
• For follow up on action plan identified during Hotel Reviews.
• To communicate corporate updates and provide training on new programs and tools.
• Updateand share relevant market and competitor news.
• Provideeducation and training to Front Office, Reservation and Sales in Revenue andDistribution areas.
• Identification& development of hotel revenue / reservation managers.
• Review and improve on Reservation and Revenue related work flows.  Development and enculturation of tools – for efficiency, organization, evaluation, reporting etc.

Planning and Organising

• Maintain annual oversight of the overall price strategy and structure of the hotels to ensure that it is in line with the strategic objectives set out in the budgets.
• Analyse hotel rooms’ revenue forward forecasts for accuracy and variances.
• Provide remedial and business planning input to all hotels.

Hotel Pre-openings

• Lead the creation of all new hotel pre-opening sales and marketing plans.
• Coordinate with all sub sections within Marketing and Sales team to ensure timely execution of all planned activities and tasks.
• Review and approve all rate grids, promotion plans and tactical offers.
• Lead revenue management structure setup at the property.

Human Capital Development

• Ensure education of Revenue Performance, (revenue management and distribution competencies and learning) is instilled into the framework of the organization.
• Develop and implement revenue performance structure to strengthen personal development opportunities

The Person

• Revenue Management leadership experience for international hotel chain
• Minimum 5 years in leadership capacity
• Possess a Degree in Business, Marketing, Hotel Management or Statistics
• Driven for results and understands how to materialise ideas into actions
• Good leadership, able to build and coach teams
• Understanding strategies and trends
• Able to build effective relationships
• Excellent presentation, analytical and strategic planning skills
• Familiar with Revenue Management System, Business Intelligence, Opera Systems

Pan Pacific Hotels Group is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified.

Amara Singapore

Proudly Singapore-owned and managed, Amara is a collection of upscale hotels in international gateway cities. Amara Hotels are strategically located in vibrant urban areas that are rich with character and colour, while Amara Resorts are nestled in nature and tranquillity. Whether staying at an Amara Hotel or Amara Resort, guests become deeply connected to their surroundings. A people-centred approach ensures that guests leave feeling like family, with everlasting memories.

Job Description

Guest Service Executive

JOB RESPONSIBILITIES :

• Greet and welcome guests upon arrival.

• Register guests into the computer, verifying reservation, address, and credit information.

• Responsible for checking in guests such as registering and assigning rooms to guests.

• Issues access card and escorts guest to their room.

• Manages guests’ accounts and information availability in the system.

• Process guest’s folios, collects payment, deposit and to assists with currency exchange

• Handles guest queries pertaining to facilities, services, and registration etc.

• Handles and records guest comments and complaints, and refer issues to duty manager when necessary.

• Responsible and accountable for handling and cash.

REQUIREMENTS:

• Minimum 1 year of Front Office experience in a service industry will be an advantage for supervisory positions.

• Customer Oriented

• Knowledge of Microsoft Office eg. MSWord and MS Excel.

• Good coordination skills, meticulous, organized, neat and diligent.

Guest Service Manager

RESPONSIBILITIES:

• Spend ample time in lobby to welcome and solicit guests for feedback.

• Perform check-in and check-out duties. Assign room and prepare keys for check-in.

• Resolve guests complaints to their satisfaction.

• Responsible for the Guest Service Manager float and currency exchange.

• Process 3rd party charges such as credit card charges.

• Match bills with correspondence for billing to Corporate clients and Groups/Travel Agents.

• Complete Daily Duty Manager log after each shift.

• Prepare Guest incident report

• Keep informed on all current matters and maintain complete and readily accessible files and records necessary for effective operation.

• Maintain close liaison with all other departments to ensure 100% guests satisfaction.

• Conduct daily roll call with the team. Assign, coordinate, and supervise work activities of team. Communicate activities, any problems and/or special information.

• Conduct OJT (On-the-Job) training for new and existing Associates on duty.
  

JOB REQUIREMENTS:

• Good leadership skills

• Ability to multi-task in a demanding environment

• Excellent customer service, communication and interpersonal skills

• Able to work night shift