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Restaurant and Banquet Manager

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

For our refined and personalized F&B Operation, we are now welcoming applicants for the position of Restaurant & Banquet Manager for a small and elegant a la carte restaurant, a small bar lounge, a side walk cafe, pool side dining, room service and a small function room for 150 pax theatre style.

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

  • Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
  • Training up your staff to deliver a high standard of friendly and personalized service to guests
  • Managing daily F&B operations of the restaurant, bar and banqueting
  • Soliciting guest feedback
  • Using that feedback to help us improve our F&B operation
  • Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

  • You love the business of Fine Dining within the context of a small boutique hotel.
  • You have a strong and adventurous disposition.
  • You love exploring new cultures.
  • You love communicating with people, even if they have trouble understanding you.
  • You truly love the sense of achievement in training up your team and making things happen with them.
  • You are flexible and can change focus quickly.
  • You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

  • A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
  • Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
  • Banqueting experience is highly desirable
  • Previous experience living/working outside your home country, preferably in Asia.
  • Good F&B business acumen.

You'll get:

  • A core role with a unique and leading boutique hotel in Laos.
  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
  • An environment where you're given opportunity to grow.
  • Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

  Apply Now  

Waiter

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Waiter

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Waiter.

This challenging full time hands-on position is for you if you:

  • Providing excellent food & beverage service to hotel guests staying with us and using our meeting facilities
  • Serving guests at the restaurant, bar, poolside and banqueting/ meetings of up to 250 pax
  • Soliciting guest feedback to improve our F&B operation
  • Perform any other duties as assigned by the hotel's management
  • Work on a split shift system. 6 day work week

Position reports to the Restaurant & Banquet Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

You'll get:

  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a dynamic General Manager with a strong hospitality background.
  • An environment where you're given opportunity to grow and advance in your F&B career.
  • Economy air ticket, tax free salary, suitable sharing accommodation on site, laundry, staff meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Assistant Hotel Accountant

Featured
Settha Palace HotelLaos - Vientiane
Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.


Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.


Key Responsibilities:

  • Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
  • Ensuring that the bookkeeping is done accurately.
  • Assist with preparing the monthly Financial Package.
  • Handling & monitoring the General Ledger Accounts.
  • Daily auditing of all records pertaining to revenue of the hotel.
  • Prepares daily income and statistics reports.
  • Prepares relevant documents for incorporation in the monthly accounts.
  • Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

  • 4-year bachelor's degree in Finance and Accounting or related major.
  • Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
  • 2 years work experience required.
  • Good command of English language.
  • Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Guest Service Supervisor

21-May-2025
Siam International Corp.,Ltd. | 55358 - Phaya Thai, Bangkok
This job post is more than 31 days old and may no longer be valid.

Siam International Corp.,Ltd.


Job Description

Here's a polished job description for a job posting based on your outline:


Job Title: Guest Services Supervisor
Hotel: 515 Victory Hotel
Location: 0m from BTS Victory Monument
Employment Type: Full-Time
Reports To: Hotel Manager / Managing Director

Key Responsibilities:

1. Guest Services

  • Greet and assist guests in a courteous, efficient, and professional manner.

  • Oversee the check-in and check-out process, ensuring accuracy and a smooth guest experience.

  • Promptly respond to guest inquiries, requests, and complaints, aiming for effective resolution and satisfaction.

  • Actively promote hotel services, amenities, and local attractions to enhance the overall guest stay.

2. Staff Supervision

  • Supervise front desk agents, concierge, and bell staff (if applicable).

  • Train new hires and provide ongoing coaching, guidance, and performance feedback.

  • Create staff schedules, assign daily duties, and monitor individual and team performance.

  • Ensure staff adhere to professional appearance and uphold service standards consistently.

3. Operational Oversight

  • Ensure efficient and professional front office operations throughout all shifts.

  • Monitor room availability, reservations, and address overbooking situations as needed.

  • Maintain accurate and up-to-date guest records, billing details, and daily financial summaries.

  • Support night audit procedures and assist with reconciling daily transactions.

4. Communication & Coordination

  • Liaise with housekeeping and maintenance teams to ensure timely room readiness and service fulfillment.

  • Communicate guest feedback or issues to appropriate departments and management.

  • Actively participate in team meetings, contributing updates, insights, and process improvements.

5. Reporting & Administration

  • Prepare and submit shift reports and ensure smooth shift handovers.

  • Analyze guest feedback and support initiatives aimed at improving service quality.


Qualifications:

  • 2+ years of front office or guest services experience; supervisory experience a plus.

  • Strong interpersonal, communication, and problem-solving skills.

  • Proficient in hotel management software and Microsoft Office Suite.

  • Ability to work flexible shifts, including evenings, weekends, and holidays.

Guest Experience Expert - Courtyard by Marriott Bangkok Sukhumvit 20 |...

1-May-2025
Courtyard Bangkok Sukhumvit 20 | 54096 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Courtyard Bangkok Sukhumvit 20


Job Description

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Spa Receptionist (English Speaking)

25-Apr-2025
Aura Bangkok Clinic (Retail) | 53714 - Sathon, Bangkok
This job post is more than 31 days old and may no longer be valid.

Aura Bangkok Clinic (Retail)


Job Description

Overall values:

  • Strong passion in bringing a high-quality medical service to everyone at a reasonable price.
  • Lead, inspire and motivate team member to always stay in a fast-paced, revenue-driven work environment.
  • Always analyze and optimize on-the-go. We are bringing the aesthetic industry towards a new break through, there will be many obstacles. Persevere through all of them.
  • Advice and coach team member. We value high-growth employees and reward them handsomely. Evaluate and give constructive feedback your team member to support her high-growth career path.
  • Excellent presentation skill with strong logical thinking. 
  • Excellent management skill. Always plan ahead. Always have backup plan. Strong can-do attitude.
  • Always strive only for the best. Always go beyond expectation. Always set an almost impossible goal. Never settle for an easy one.

 

Job descriptions:

  • Preparing guest schedules and ensuring treatments are booked accurately and timely. 
  • Schedule appointments for customers and therapists. 
  • Assign therapists and explain their responsibilities. 
  • Preparing daily sales reports and accompanying work sheets. 
  • Ensure timely and accurate billing for treatments. 
  • Capable of handling early-stage client concerns and unique requirements. 
  • Effectively promote and sell spa programs to groups and walk-in clients. 
  • Handle client complaints and feedback, directing them to the proper offices for resolution. 
  • Process payments for spa services. 
  • Manage spa inventory and restock products as needed.
  • Taking on additional responsibilities as needed.



Requirement:

  • Graduated in any bachelor’s degree.
  • Excellence communication skills in English
  • Proven minimum one year experience in a receptionist function inside the spa would be advantage.
  • Good interpersonal skills and a team player.
  • Multi-tasking and time-management skills, with the ability to prioritize tasks.
  • Quick problem-solving skill.
  • Good analytical, logical and mathematical skill.
  • 6 days off per month (excluding weekends and public holidays)
  • Available for shift work.

Activities & City Insider

24-Apr-2025
Marriott International | 53602 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

Preferred Education and Experience

  • High school completion or equivalent
  • Related work experience

Required Qualifications

  • Good personality
  • Service minded
  • Strong communication skills
  • Positive interpersonal skills.

.

JOB SPECIFIC TASKS

  • Taking lead for off property activities, onsite activities and city experience activities.
  • Full knowledge of Bangkok’s attractions and shopping areas. What’s going on in Bangkok. Etc.
  • Achieve Club Residence goal of overall guest satisfaction and activities department.
  • Develop, design, manage, monitor, and promote activities.
  • Oversee operations of recreation activities, this includes all administration duties.
  • Interact with guests to obtain feedback on product quality and service levels, ensure all issue pertaining to guest

satisfaction are met and that all follow up is completed on a timely basis.

  • Handling guest complaints in person and anticipate guest needs.
  • Organize and promote special event activities.
  • Communicate clearly and regularly with superior and associates to keep all areas updated on relevant departmental issues.
  • Maintain a system of regular training as required by Marriott Vacation Club HR criteria.
  • To have a complete knowledge of the Club Residence’s Product, including room types, Number of apartments, and facilities, Member Service and Club Resorts.
  • To develop a close and harmonious working relationship with all Club Residence’s departments.
  • Working closely with Lounge Service Supervisor for the smooth running of Service Operation.
  • Anticipating Member needs and handle all requests in a professional manner.
  • Taking as a commitment with the company that all associates will keep the personal data of our Club Residence Members confidential.
  • Always showing an active & enthusiastic appearance to our members once requires and always providing some options for any kind of recommendation.
  • Build up and maintaining a good relationship with other co-owners of the building.
  • Report all the incidents to Lounge Service Supervisor, Front Office Manager or General Manager in a sufficient communication way and also making a necessary action.
  • Well understand of Club Residence policies and procedures including with House Rules.
  • Be aware and follow with company policy while on duty and well understand including with respect to the company policy when using a media communication sources, such as computer, Email, website, attached and forwarded mails.
  • Report health/safety and security hazards to Lounge Service Supervisor or Front Office Manager.
  • Complete special projects and /or other activities assigned by Front Office Manager.
  • The personal mobile phone is allowed for work only.
  • Support Front Office Team by doing any others extra tasks which is related to the position that might be assigned by Lounge Service Supervisor or Front Office Manageras following.
    • Well Understand of Pre-Arrival set up process prior to guests arrival ie. Sending welcome letter
      Making a courtesy call
      Preparing a welcome pack set up
    • Preparing a refreshment beverage and cold towels
    • Monitor daily arrivals ensuring all requests are carried out wherever possible and all realistic expectations are met and ensure all reservations are honoured.
    • Providing a Club Residence’s facilities information to Members upon arrival, explaining the value of apartment key and the elevator key systems.
    • Complete all Check-ins and check outs in an efficient with a timely manner.
    • Offer information and services where appropriate and thanks to customers and invite our customers to return visit.
    • Plus any others extra tasks which is related to the position that might be assigned by the Management.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Activities & City Insider

23-Apr-2025
Marriott International | 53775 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

Preferred Education and Experience

  • High school completion or equivalent
  • Related work experience

Required Qualifications

  • Good personality
  • Service minded
  • Strong communication skills
  • Positive interpersonal skills.

.

JOB SPECIFIC TASKS

  • Taking lead for off property activities, onsite activities and city experience activities.
  • Full knowledge of Bangkok’s attractions and shopping areas. What’s going on in Bangkok. Etc.
  • Achieve Club Residence goal of overall guest satisfaction and activities department.
  • Develop, design, manage, monitor, and promote activities.
  • Oversee operations of recreation activities, this includes all administration duties.
  • Interact with guests to obtain feedback on product quality and service levels, ensure all issue pertaining to guest

satisfaction are met and that all follow up is completed on a timely basis.

  • Handling guest complaints in person and anticipate guest needs.
  • Organize and promote special event activities.
  • Communicate clearly and regularly with superior and associates to keep all areas updated on relevant departmental issues.
  • Maintain a system of regular training as required by Marriott Vacation Club HR criteria.
  • To have a complete knowledge of the Club Residence’s Product, including room types, Number of apartments, and facilities, Member Service and Club Resorts.
  • To develop a close and harmonious working relationship with all Club Residence’s departments.
  • Working closely with Lounge Service Supervisor for the smooth running of Service Operation.
  • Anticipating Member needs and handle all requests in a professional manner.
  • Taking as a commitment with the company that all associates will keep the personal data of our Club Residence Members confidential.
  • Always showing an active & enthusiastic appearance to our members once requires and always providing some options for any kind of recommendation.
  • Build up and maintaining a good relationship with other co-owners of the building.
  • Report all the incidents to Lounge Service Supervisor, Front Office Manager or General Manager in a sufficient communication way and also making a necessary action.
  • Well understand of Club Residence policies and procedures including with House Rules.
  • Be aware and follow with company policy while on duty and well understand including with respect to the company policy when using a media communication sources, such as computer, Email, website, attached and forwarded mails.
  • Report health/safety and security hazards to Lounge Service Supervisor or Front Office Manager.
  • Complete special projects and /or other activities assigned by Front Office Manager.
  • The personal mobile phone is allowed for work only.
  • Support Front Office Team by doing any others extra tasks which is related to the position that might be assigned by Lounge Service Supervisor or Front Office Manageras following.
    • Well Understand of Pre-Arrival set up process prior to guests arrival ie. Sending welcome letter
      Making a courtesy call
      Preparing a welcome pack set up
    • Preparing a refreshment beverage and cold towels
    • Monitor daily arrivals ensuring all requests are carried out wherever possible and all realistic expectations are met and ensure all reservations are honoured.
    • Providing a Club Residence’s facilities information to Members upon arrival, explaining the value of apartment key and the elevator key systems.
    • Complete all Check-ins and check outs in an efficient with a timely manner.
    • Offer information and services where appropriate and thanks to customers and invite our customers to return visit.
    • Plus any others extra tasks which is related to the position that might be assigned by the Management.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Guest Service Supervisor25067563

22-Apr-2025
Plaza Athenee Hotel (Thailand) Co., Ltd. | 53472 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Plaza Athenee Hotel (Thailand) Co., Ltd.


Job Description

POSITION SUMMARY

Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

 
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Page 2 of 2 in Non-management Rooms Division Jobs in Thailand

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