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Restaurant and Banquet Manager

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

For our refined and personalized F&B Operation, we are now welcoming applicants for the position of Restaurant & Banquet Manager for a small and elegant a la carte restaurant, a small bar lounge, a side walk cafe, pool side dining, room service and a small function room for 150 pax theatre style.

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

  • Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
  • Training up your staff to deliver a high standard of friendly and personalized service to guests
  • Managing daily F&B operations of the restaurant, bar and banqueting
  • Soliciting guest feedback
  • Using that feedback to help us improve our F&B operation
  • Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

  • You love the business of Fine Dining within the context of a small boutique hotel.
  • You have a strong and adventurous disposition.
  • You love exploring new cultures.
  • You love communicating with people, even if they have trouble understanding you.
  • You truly love the sense of achievement in training up your team and making things happen with them.
  • You are flexible and can change focus quickly.
  • You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

  • A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
  • Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
  • Banqueting experience is highly desirable
  • Previous experience living/working outside your home country, preferably in Asia.

You'll get:

  • A core role with a unique and leading boutique hotel in Laos.
  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
  • An environment where you're given opportunity to grow.
  • Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

  Apply Now  

Chef de Cuisine

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Chef de Cuisine/ Head Chef (French/Mediterranean/Western Cuisine).

This challenging full time hands-on position is for you if you:

  • have experience in French/Mediterranean/Western Cuisine.
  • are an accomplished chef who loves to cook, with a passion for creating new dishes, a strong personal style, and desire the freedom in the creation of the menu.
  • gain satisfaction from meeting & talking with the guests in the restaurant.
  • have advanced culinary skills, including food production, creation of new dishes, and presentation skills.
  • have experience in a la carte and banquet cookery as well as cocktail style finger food.
  • have a minimum of 3 years experience supervising in a medium volume, scratch-cooking kitchen.
  • have strong organization and communication skills because you have to coordinate and work with other departments in the hotel.
  • are willing to work with a young team who will need hands on training from you.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

CEO of Hotel Group (400-600K)

19-Jan-2024
MRIT | 34091Thailand - Bangkok
This job post is more than 31 days old and may no longer be valid.

MRIT

For over fifty years, we have been a world leader in the field of executive search, and have provided high-caliber candidates to literally thousands of companies. We have International reach which is unparalleled in our industry.

MRINetwork has been operating for 12 years in Thailand. As a client we find the best quality candidates quickly and as a candidate our recruiters will assist you in any way they can in your career transition.

For more information, please call MRI Consultant.


Job Description

Position: CEO of Hotel Group (400-600K)
Location:  Bangkok
Contact Recruiter: Nattha
086-378-4056

We are a distinguished and renowned leader in the hospitality industry, managing a portfolio of upscale hotels known for exceptional service, luxury, and innovation. With a commitment to exceeding guest expectations and driving sustainable growth, we are seeking an accomplished and visionary leader to serve as our Chief Executive Officer (CEO).

Job Responsibilities:

  1. Strategic Leadership:
    • Provide visionary leadership to the executive team and guide the overall strategic direction of the hotel group.
    • Develop and communicate a compelling vision for the future, aligning with industry trends and guest expectations.
  2. Business Development:
    • Identify and pursue growth opportunities, including potential acquisitions, partnerships, and market expansion.
    • Keep abreast of industry trends and emerging markets, positioning the hotel group for continued success.
  3. Operational Excellence:
    • Oversee the operational aspects of all hotels within the group, ensuring consistency in service standards and operational efficiency.
    • Implement best practices to enhance guest satisfaction, employee engagement, and financial performance.
  4. Financial Management:
    • Develop and manage the annual budget, closely monitoring financial performance against targets.
    • Make informed decisions to optimize financial outcomes, maximize profitability, and enhance shareholder value.
  5. Brand Development and Marketing:
    • Enhance the group's brand and market presence through effective marketing and branding strategies.
    • Collaborate with the marketing team to drive innovative campaigns and maintain a strong digital presence.
  6. Guest Experience and Quality Assurance:
    • Prioritize and enhance the guest experience across all properties, ensuring a consistent standard of excellence.
    • Implement quality assurance measures to maintain and elevate the reputation of the hotel group.

Qualifications:

  • Proven experience in a leading role or in a senior executive leadership role within the hotel or hospitality industry.
  • In-depth knowledge of hotel operations, market dynamics, and industry trends.
  • Strong financial acumen and a track record of driving profitable growth.
  • Excellent leadership and communication skills, with the ability to inspire and lead a diverse team.
  • Strategic thinker with the ability to make informed decisions in a rapidly changing environment.


An attractive salary and excellent fringe benefits will be offered to successful candidates.

Interested candidates, please “
APPLY NOW” or send your application letter, referring to the position with an updated resume, current and expected salary with contact details to 


If you think you are the right candidate, 

Please call Nattha now!! 086-378-4056

  Apply Now  

Operation Manager (Luxury Hotel) - Pattaya

17-Jan-2024
Adecco Recruitment (Thailand) Limited | 34073Thailand - Chonburi
This job post is more than 31 days old and may no longer be valid.

Adecco Recruitment (Thailand) Limited

The Adecco Group - Headquarter in Zurich, Switzerland, The Adecco Group is the world’s leading HR solutions company. We believe in making the future work for everyone, and every day enable more than 3.5 million careers.  Through our 35,000 employees, we skill, develop, and hire talent in 60 countries, enabling organisations to embrace the future of work. As a Fortune Global 500 company, we lead by example, creating shared value that fuels economies and builds better societies.
Adecco Thailand – Adecco Group Thailand is the leader in Human Resources Solutions, offering Recruitment service, Employment Staffing Service, Service Outsourcing, Business Process Outsourcing and Human Capital Solutions. With over 33 years of experience in Thailand, we have developed the network and expertise to assist companies in building successful teams. We are now operated with 9 Business Units, connecting over 18,000 Associates each day through Adecco network of over 350 Employees. Our recruitment managers and consultants are in possession of expertise, knowledge of industry and employment trends, enabling us to fully understand HR requirements and offer the most practical solutions to our clients.


Job Description

Key Responsibilities

  • Ensure smooth day-to-day operations and optimize resources for guest satisfaction.
  • Oversee staff recruitment, training, and schedules to maintain high service standards.
  • Implement measures for luxury standards, inspections, and continuous improvement.
  • Optimize costs without compromising service quality in operational budgets.
  • Foster exceptional guest experiences by maintaining service standards and addressing concerns promptly.
  • Adhere to health and safety regulations, implement emergency protocols, and ensure a secure environment.
  • Good command in ENGLISH both speaking and written
  • Location Chonburi

Benefits

  • Floating service charge
  • Working on Monday – Friday
  • Day off-birthday and birthday gift
  • Public holiday 15 days
  • Annual leave 8 - 15 days (depending on years of service)
  • 2 duty meals per day
  • Officer Check (OC) benefits
  • Group Insurance
  • Social Security benefits
  • Annual check up
  • Uniform and laundry service
  • Staff New Year party and other activities

    **If you are interested in this position you can reach me at (+66) 093-380-9666 Khun Phawadee(May)**

  Apply Now  

Assistant Research and Development Manager - Bonchon

12-Jan-2024
Minor Hotel Group Limited (Minor Food) | 34033Thailand - Thonburi
This job post is more than 31 days old and may no longer be valid.

Minor Hotel Group Limited (Minor Food)

Minor Food Group

The Minor Food is one of Asia's largest casual dining and quick-service restaurant companies. We are aggressively accelerating the business growth in both domestic and global market.
Our number of restaurants exceeding 1,600 in 21 countries under The Pizza Company, Swensen's, Sizzler, Dairy Queen, Burger King, Basil Thai Kitchen, The Coffee Club, Ribs and Rumps, Riverside, Penang Street, and Poulet. We are a diverse group of down-to-earth, straightforward and very result-oriented people with a vision.

To be a Global Operator of Multiple Food Brands with the Objective of Providing 100% Satisfaction to All Stakeholders. We also share an inspiring organization culture.

Driving to Unlock the Impossibilities. This culture is the foundation in everything we do here.

If you are a highly motivated, extremely organized business executive with a successful track record in driving sales, and are looking for an opportunity to play a key role for an exciting company that will reward you for your dedication, then Minor Food is right for you


Job Description

Job Purpose:

Responsible for developing and launching all Bonchon product innovations, which will result in the fulfillment of planned sales and profit objectives to ensure long-term optimum growth for the brand

Main Responsibilities:

  • Initiate R&D innovation which results in the development of new products to support marketing program/ promotion to deliver 100% customer satisfaction and achieve company’s business goals 
  • Lead new product development projects from concept to full launch which includes but not limited to developing product recipe, ingredients, sourcing suppliers, approving suppliers, selecting equipment, developing ops procedure and manuals 
  • Collaborate and lead cross functional team to reach project objectives includes but not limited to Marketing, Operations, Finance, SCM, and QA. Able to manage multiple projects and priorities, and work independently 
  • Maintain good working relationship and coordination with Operations team, Finance team and Supply Chain Management team with a view to ensuring proper implementation of new products consistent with the company’s short and long terms sales and profit growth objectives.
  • Applies basic food science knowledge in ingredient functionality and process technology to develop new or improve existing products
  • Monitor and follow up performance of new products launched both sales and quality, anticipates and analyses causes affecting performance, and provide recommendation to Management and Operations to improve its performance
  • Work with Purchasing team and Finance to conduct value analysis and ensure favourable Cost of Goods ratio to sales through cost implement project. Continue to track competitor and pricing analysis and try to position our product at the accessible price to consumers.
  • Prepare related reports on regular basis Weekly, Monthly, Quarterly and Annually to Marketing Director, Management and Operations Team
  • Responsible for pre & post analysis of all new products launch and report to Marketing Director, Management and Operations Team 
  • Provide sales forecast of new products launch for purchasing department to insure effective stock management
  • Demonstrates ability to understand and lead application of consumer research and experimental design (taste test verification)
  • Show good communication skills both verbal and written, including timely and accurate documentation of work cascading to related parties to launch new products effectively at store level
  • Perform other duties as assigned by supervisor.

Job Specifications:

  • At least Bachelor’s Degree in Food Science or any related fields with certified training experience of light food products from credible institutes
  • Minimum 5 years of experience in food innovation or new product development plus solid marketing knowledge
  • Experience in QSR & Restaurant chains is preferable
  • Proficiency in English communication and presentation skills
  • Strong in innovative, Drive for result, familiar in fast faced working environment

  Apply Now  

Corporate Assistant Digital Content Manager

11-Jan-2024
Central Group (Centara Hotels & Resorts) | 34017Thailand - Pathumwan
This job post is more than 31 days old and may no longer be valid.

Central Group (Centara Hotels & Resorts)


Job Description

BASIC FUNCTION:

The Assistant Content Manager is responsible for maintaining pertinent and optimal content on our website and other owned channels. This is a critical support role for overall performance of the website and the objective of gaining more direct bookings through the website.

Job Description

  • Creating, editing, and managing content (copy and images) on CHR.com corporate and property sites and maintaining brand standards property sites and maintaining brand standards.
  • Auditing and refinement of website and owned channel content.
  • OTA and booking engine content management (descriptions and amenities).
  • Google My Business content management and access management.
  • Management of automated translation platform.
  • EDM content curation and execution support.
  • Leonardo DAM and other content repository management.
  • Copywriting for Meta tags and promotions or other marketing materials.
  • Website/CMS Content updates for Corporate, brand and Property.
  • Website/CMS config settings, troubleshooting & management.
  • Website/CMS user plug in config and management.
  • Analytics data compilation for management reporting.
  • Booking engine user facing configuration setting.
  • Vendor monthly digital initiatives accounts reconciliation for all properties.
  • The Hotels Network toolkit Person in charge.
  • Basic HTML amendments on site.
  • Invoicing, Request for proposal, insertion order processing and administrative management.
REQUIREMENTS:

  • 3+ years’ experience in Digital marketing. Knowledge of the hospitality industry would be an advantage.
  • Excellent command of Content Management Systems
  • Excellent English writing skills with proven track record
  • Knowledge of UX best practices, Search Engine Optimisation and Conversion rate optimisation principles.
  • Additional languages advantageous.

  Apply Now  

Hotel Operation Manager

11-Jan-2024
Blakenham (Thailand) Co., Ltd. | 34018Thailand - Pathumwan
This job post is more than 31 days old and may no longer be valid.

Blakenham (Thailand) Co., Ltd.


Job Description

Benviar Tonson Residence

Benviar Tonson Residence offers spacious rooms for family travellers and long term expats. We are looking for a self-motivated and dynamic candidate to join us. 

Salary Ranging THB 50,000 to  THB 55,000

Qualifications

  • Bachelor’s degree or higher in hotel management or hospitality management or other related fields.
  • At least 8 years experience in hotel  management or hospitality management or real estate property management.
  • Excellent communication skill in English including speaking, reading and writing.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Outstanding leadership and management skills.
  • Able to work well under pressure.
  • Computer Skills: Microsoft Word, Microsoft Excel and Social Media i.e IG, Facebook, LINE, WhatApp and etc.

 Job Description

  • Work closely with CEO, GM and management team to set and/or implement policies, procedures, and systems and to follow through with implementation.
  • Looks after the daily operation of the whole property.
  • Reporting day-to-day operation to the CEO and GM.
  • Plan the property main operations including quality, standards, cleanliness and guest satisfaction.
  • Develop and implement marketing strategies to promote the property.
  • Develop and implement strategies to increase revenue.
  • Review and responsible for all operation employees.
  • Training new employees.
  • Taking care of Front Office Department and guests.
  • Communicating with guests and guests problem solving.
  • Manage, record, and resolve promptly all guest complaints.
  • Manage and develop employees to ensure efficiency and high levels of our service.
  • Handle with problems that arise in the property.
  • Handle, record and follow through with management issues or emergencies that arise.
  • Other duties as assigned.

Please send your resume in English and your expected salary to the following email address for an interview.

  Apply Now  

General Manager (The Peri Khaoyai) Base on Khaoyai (Urgent)!

10-Jan-2024
Sansiri Public Company Limited | 34000Thailand - Nakhon Ratchasima
This job post is more than 31 days old and may no longer be valid.

Sansiri Public Company Limited

บริษัทแสนสิริจำกัด (มหาชน) และบริษัทในเครือ  

  • บริษัทพลัสพร็อพเพอร์ตี้จำกัด   
  • บริษัททัชพร็อพเพอร์ตี้จำกัด  
  • บริษัทพิวรรธนาจำกัด   
  • บริษัทแสนสิริแลนด์จำกัด  
  • ฯลฯ

บริษัทแสนสิริจำกัด (มหาชน) หนึ่งในผู้นำธุรกิจการพัฒนาอสังหาริมทรัพย์ของประเทศไทยที่มีผลงานอันโดดเด่นมากมายทั้งด้านงานพัฒนาโครงการอสังหาริมทรัพย์บริหารอาคารบริหารงานขายบริการที่ปรึกษาการลงทุนบริการตรวจสอบอาคารบริการด้านเครื่องใช้ไฟฟ้าและเครื่องปรับอากาศ

บริษัทแสนสิริจำกัด (มหาชน) เป็นบริษัททีพัฒนาการที่ไม่หยุดนิ่งรวมถึงการเป็นผู้ริเริ่มและนำแนวคิดใหม่มาใช้ในการสร้างสรรค์ผลงานคุณภาพเพื่อสังคมที่ดีในวันนี้และวันหน้าและในการรักษามาตรฐานการดำเนินงานให้มีประสิทธิภาพอย่างต่อเนื่องบริษัทฯมุ่งที่จะรักษาและพัฒนาบุคลากรให้มีคุณภาพพร้อมด้วยการจัดสวัสดิการที่เพียบพร้อมเพื่อรองรับการขยายตัวในการดำเนินงานอย่างไม่หยุดยั้ง

บริษัทแสนสิริจำกัด (มหาชน) ต้องการบุคลากรที่มีความรู้ความสามารถมาร่วมสร้างสรรค์ผลงานคุณภาพและพร้อมที่จะเติบโตก้าวหน้าไปพร้อมกับเรา

We are SANSIRI เราอยากให้ คุณมาเป็นส่วนหนึ่งและเติบโตไปพร้อมกับเรา


Job Description

Job Purpose:

Under the guidance of the VP, Operations, oversee the operations of the Hotel with all its day to day operations.  Financial responsibility for the operations of the hotel to include revenue generation and expense control. Owner Relations.

Duties and Responsibilities:

  • Accountable for the entire operation and control of the hotel
  • Ensure appropriate and effective focus on business objectives on a day-to-day basis, while contributing to the strategic development and leadership of the hotel.
  • Monitor and action all guest feedback /mystery guest programs.
  • Influence strategy for the hotel in the short and long term.
  • Ensure that company reporting and control systems are adhered to.
  • Be fully accountable for the people, product and profit within the hotel – excellence in guest experience.
  • Develop and maintain Rooms staff structure. Embrace a continuous growth environment by recruiting, hiring, training, disciplining and rewarding employees in the hotel.
  • Lead, develop, motivate and empower employees to deliver operational best practice, identifying opportunities and making recommendations for improving efficiency and quality of service and operating standards.
  • Make certain that staff are trained to meet demands of existing jobs and developed to take advantage of promotion opportunities, which occur within the hotel/Company.
  • Be visible throughout the hotel on a daily basis, meeting with guests and clients as necessary.
  • Constantly review and update control systems and keep hotel a consistently safe environment for guests, employees, contract workers and other visitors.
  • Lead the executive team.   
  • Responsibility for Managing Owner Relationships.

Qualifications, Knowledge and Skills:

  • Minimum of 7 years General Management experience, preferably in boutique/lifestyle hotel sector.
  • High volume experience.
  • Outstanding interpersonal communication skills.
  • Sound decision making; the calm in the storm.
  • Act with integrity & confidence; our reputation is paramount to our success.
  • A proven track record in a management role with the ability to inspire, motivate and manage.
  • Highly motivated and pro-active; act with professionalism and positivity in all interactions.
  • Ability to deliver high and consistent service standards.
  • Ability to develop and deliver effective training.
  • Ability to multitask, work in a fast paced environment and have a high level attention to detail.
  • Flexibility to work a varied schedule, which may include weekends and holidays.
  • Strong verbal and written communication skills in English.
  • Understanding of food & beverage outlets.

  Apply Now  

Sustainability Development Manager/Sustainability Development Manager

10-Jan-2024
Central Group (Centara Hotels & Resorts) | 34001Thailand - Pathumwan
This job post is more than 31 days old and may no longer be valid.

Central Group (Centara Hotels & Resorts)


Job Description

Scope of work:

The implementation and development of corporate sustainability management aims to enhance efficiency and effectiveness in alignment with the corporate sustainability strategy. This involves collecting and disclosing sustainability information, seeking opportunities for continuous development and improvement, proposing guidelines for corporate sustainability, executing sustainability assessments from regulators and analysts, and ultimately achieving the organization's sustainability goals.

Role & Responsibilities:

  • Develop and implement sustainability strategy and framework.
  • Prepare work plans, action plan including setting relevant goals in the development of corporate sustainability.
  • Review, revise and develop sustainability policies and related policies that are applicable to the business operations and align with global trend and standard.
  • Coordinate, follow up, and provide advice to various department units to develop sustainability initiatives and sustainability performance.
  • Execute annual sustainability assessment, sustainability reporting and disclosures aligning with relevant sustainability reporting standards.
  • Coordinate with related business functions to fulfill questionnaires and prepare supporting materials for related assessments and certifications.
  • Gather information and develop sustainability report, presentations, knowledge center for both internal and external stakeholders, including public disclosure.
  • Raise awareness of sustainability and provide training, knowledge, guidance, and support to all business units.
Qualifications:
  • At least 3-5 years of experience in sustainability and sustainability/ESG assessment will be an advantage.
  • Fundamental knowledge and understanding of sustainability framework and international standards.
  • Strong Communication skills in verbal and written Thai & English
  • Strong interpersonal skills and coordination and solving immediate problems.
  • Ability to plan and manage tasks effectively and efficiently, creativity, enthusiasm, willingness to assume increased responsibility, and work under pressure.

  Apply Now  

Property Manager

4-Jan-2024
Savills (Thailand) Limited | 33962Thailand - Bangkok
This job post is more than 31 days old and may no longer be valid.

Savills (Thailand) Limited

URGENTLY REQUIRED!!!

บริษัท ซาวิลส์ (ประเทศไทย) จำกัด ดำเนินธุรกิจบริหารจัดการอสังหาริมทรัพย์แบบครบวงจร ให้คำปรึกษาด้านการบริหารอสังหาริมทรัพย์ เป็นบริษัทชั้นนำที่มีชื่อเสียงยาวนานมากว่า 30 ปี ด้วยศักยภาพการบริหารและความเชี่ยวชาญพิเศษด้านอสังหาริมทรัพย์ จึงเป็นที่ไว้วางใจของลูกค้าทั้งภายในและต่างประเทศ และได้รับประกาศนียบัตรรับรองมาตรฐานคุณภาพ ISO 9001:2000 ด้านการบริการ ปัจจุบันบริษัท มีการขยายธุรกิจเจริญเติบโตอย่างต่อเนื่อง เพื่อรองรับการขยายตัวทางธุรกิจในอนาคตของบริษัทฯ เราจึงต้องการบุคลากรที่มีความรู้ ความสามารถ ประสบการณ์ มีความมุ่งมั่น รักความก้าวหน้า พร้อมเจริญเติบโตไปกับองค์กรหลายอัตราดังนี้


Job Description

Property Manager

A property manager for a condominium is responsible for overseeing the day-to-day operations and maintenance of a condominium community or complex. This role requires a combination of administrative, managerial, and customer service skills. Here is a job description for a property manager in a condominium setting:

Job Summary: The Condominium Property Manager is responsible for managing and maintaining the overall operations of a condominium community. This role involves coordinating property maintenance, financial management, and ensuring a positive living experience for residents.

Key Responsibilities:

  1. Financial Management:
    • Prepare and manage the condominium association's budget.
    • Collect monthly dues and assessments from residents.
    • Pay bills, manage vendor contracts, and maintain financial records.
    • Provide regular financial reports to the condominium board.
  2. Property Maintenance:
    • Oversee the maintenance and repair of common areas, including landscaping, swimming pools, and parking facilities.
    • Coordinate with contractors and vendors for necessary repairs and maintenance.
    • Conduct regular property inspections to identify maintenance needs.
    • Ensure compliance with building codes and regulations.
  3. Resident Relations:
    • Act as the main point of contact for residents regarding concerns, inquiries, and requests.
    • Address resident complaints and work to resolve disputes among residents.
    • Foster a sense of community and organize resident events or meetings.
  4. Administrative Duties:
    • Maintain accurate records of all resident information, contracts, and correspondence.
    • Prepare and distribute notices, newsletters, and communications to residents.
    • Manage key access and security systems.
    • Handle lease agreements, move-in/move-out procedures, and parking assignments.
  5. Condominium Board Support:
    • Collaborate with the condominium board and attend board meetings.
    • Provide input and recommendations on policy changes and improvements.
    • Assist in the development and implementation of community rules and regulations.
  6. Emergency Response:
    • Develop and implement emergency response plans and procedures.
    • Be available to respond to emergencies and incidents outside of regular working hours.

Qualifications:

  • Bachelor's degree in property management, business administration, or a related field (preferred).
  • Relevant property management experience, especially in condominiums or homeowners' associations.
  • Strong knowledge of property management principles, laws, and regulations.
  • Excellent communication and interpersonal skills.
  • Proficiency in property management software and financial management tools.
  • Ability to handle conflict resolution and problem-solving.
  • Organized, detail-oriented, and able to multitask effectively.
  • Availability for on-call responsibilities, including evenings and weekends.

A condominium property manager plays a crucial role in ensuring the well-being and satisfaction of residents while maintaining the financial health and physical condition of the property. This job requires a combination of administrative, financial, and interpersonal skills to successfully manage a condominium community.

  Apply Now  

General Manager (Cannabis Business)

22-Dec-2023
Bespoke Life Science Limited | 33884Thailand - Klongtoey
This job post is more than 31 days old and may no longer be valid.

Bespoke Life Science Limited

Bespoke Life Science Limited (“Bespoke”), a company under Boutique Corporation PCL, and the Department of Thai Traditional and Alternative Medicine (“DTAM”), under the Ministry of Public Health, have signed a Memorandum of Understanding (MOU) to mark a collaboration for the production of Thai traditional medicine with cannabis grown at the cultivation facility in Nan under its collaboration with Rajamangala University of Technology Lanna Nan (RMUTL). Additionally, Bespoke, along with RMUTL, Rajamangala University of Technology Isan (RMUTI), and Phra Ajarn Fan Arjaro Hospital, have also joined the “Collaborative project to develop a model for using Thai traditional medicinal cannabis formulations in private clinics and hospitals” prepared and proposed by DTAM in order to promote cannabis medicine prescriptions through private Thai traditional clinics. In order to achieve this momentous value chain throughout cultivation, production, distribution and prescription processes, five parties, RMUTL, DTAM, RMUT, Phra Ajarn Fan Arjaro Hospital, and Bespoke, have joined this project and collaborated together.

Under the MOU and the said project, Bespoke will collaborate with DTAM to produce high-quality Thai Traditional Medicine with cannabis dry flower grown at the cultivation facility in Nan as an ingredient, planned to be distributed through Bespoke’s high end wellness clinics.


Job Description

As the General Manager at Bespoke you will play a pivotal role in overseeing the entire operational landscape of our organization, including its subsidiaries and affiliates. Your responsibilities will encompass various aspects of our operations, from compliance management and product development to team leadership and government liaison.

Key Responsibilities:

Operational Leadership:

  • Oversee and coordinate all operations within Bespoke and its affiliated businesses.
  • Develop and implement standard operating procedures (SOPs) across Labs, Farming Facilities, Clinics, Dispensaries, and Retail Stores.
  • Manage licensing and permitting processes, ensuring full compliance throughout the value chain.
  • Maintain a deep understanding of the legal framework and regulations governing the cannabis industry.

 Government Liaison:

  • Establish and maintain strong relationships with government agencies, including the Ministry of Public Health, FDA, DTAM, and DEA.
  • Ensure regulatory compliance and facilitate communication between the Company and relevant authorities.

 Product Development and Branding:

  • Develop and diversify product lines, including CBD-based supplements, Cannabis products, extracts, and Thai Herbal Medicine.
  •  Create and promote a strong brand presence in line with our business strategies.

 Retail Strategy:

  • Develop and execute strategies for wellness centers, dispensaries, and retail stores to maximize productivity, sales, and profits.
  • Uphold service excellence standards aligned with global best practices.

 Team Building:

  • Build and lead cross-functional teams covering cultivation, R&D, product development, wellness centers, retail operations, and distribution.
  • Drive brand initiatives and omni-channel sales strategies.

 Industry Insight:

  • Stay updated on industry trends and identify opportunities for adaptation and growth. 

Strategic Planning:

  • Formulate and recommend business plans, strategies, and policies to enhance operational efficiency and profitability.
  • Monitor economic and operational performance.

Resource Management:

  • Optimize the use of human, technical, financial, and material resources.
  • Develop and implement capital spending plans for facility upgrades and productivity improvements.

 Leadership and Compliance:

  • Provide leadership in quality, safety, security, labor management, training, and employee relations.
  • Ensure compliance with safety, health, environmental, and quality guidelines.

 Board Representation:

  • Upon request, represent the company at board meetings or in affiliated organizations within the value chain.

 Qualifications: 

  • We are seeking young talent between the ages of 28 to 38.
  • Bachelor's degree in Business Administration, Operations Management, or a related field.
  • Minimum of 5 years of leadership experience in the retail sector, cannabis industry, quick service restaurants (QSR) chain or closely related operations.
  • Proven track record of successfully managing and scaling retail operations, including dispensaries or similar businesses.
  • In-depth knowledge of the cannabis industry regulations and compliance requirements (local, state, and federal).
  • Strong understanding of retail best practices, customer service, and the ability to maintain high service excellence standards.
  • Experience in developing and implementing retail strategies to maximize sales, profitability, and customer satisfaction.
  • Excellent leadership and team-building skills with a history of building and leading diverse teams across multiple functions.
  • Demonstrated ability to develop and launch new product lines and establish a strong brand presence.
  • Exceptional communication, negotiation, and government liaison skills.
  • Proficiency in English is essential, with the ability to communicate fluently and effectively in both spoken and written forms. Fluency in Thai is preferred but not mandatory.
  • Strong presentation skills, with the ability to convey complex information clearly and persuasively to diverse audiences.
  • Analytical and strategic thinking, with the ability to identify industry trends and adapt to changing market conditions.
  • Willingness to travel extensively and visit each store location as needed to oversee operations, conduct assessments, and provide leadership and support.

  Apply Now  

Assistant Manager

21-Dec-2023
Avril Productions Co., Ltd. | 33870Thailand - Bangrak
This job post is more than 31 days old and may no longer be valid.

Avril Productions Co., Ltd.

About Avril Production Co., Ltd.

Created in 2004 by Frédéric Meyer, Avril Production was focusing on the music business of produced music compilations and party events for the top clients, also represented major international DJ stars and entertainers all over Asia, Australia and the Gulf. Since 2011, Meyer strongly developed in the food concept and creation. Our vision and projects always start with the impulse to share. With 7 years’ worth of experience in opening successful restaurants with strong identities, we were naturally inclined to help our friends and partners with advice. We look at every hospitality project as a whole, every element having its importance, from the menu to the lighting to the sound design. Our team is made of accomplished specialists, from a wide range of backgrounds; luxury hospitality to standalone restaurants, journalism and startups. Our chefs, F&B Specialists, Graphic designers, PR & Marketing specialist are dedicated to tackle any project, should It be a future opening or an existing operation and assist our clients to make their vision a reality. Working from our office and laboratory in Bangkok, we have great flexibility in terms of timelines and travel in order to implement all changes on site.

website: www.avrilprod.com


Job Description

  • Fluently in English ( Speaking / Listening)
  • At least 2-3 year experience in Restaurant or Hotel and Restaurant ( F&B)
  • Enthusiasm, Patience, Positive and Team Player
  • Have a lot of responsibility
  • Place of work :  Nai Soi Co.,Ltd ( Baan Phadthai Restaurant, Nariwat, Restaurant) Soi Charoenkrung 44, Bangrak, Bangkok

  Apply Now  

Hotel Manager (Bangkok)

21-Dec-2023
TALENTVIS RECRUITMENT (THAILAND) CO., LTD. | 33873Thailand - Dusit
This job post is more than 31 days old and may no longer be valid.

TALENTVIS RECRUITMENT (THAILAND) CO., LTD.

Our careers are not an endeavour we undertake on our own.

As a leading Singapore recruitment agency with offices growing across Asia Pacific, we believe in being your partners rather than mere recruiters. At Talentvis, we see things from your perspective to join you to the right people and company. The truth is that creating a fulfilling career is no mean feat, so we support with regular insights and tailored advice to help you achieve your dreams.

With our expertise in recruiting over ten industries, Talentvis bridges you to opportunities and network beyond.

If you are a talented individual looking to grow professionally, come speak with us. We are present in over ten industries such as Banking & Finance, Logistics, Retail, Information Technology and offer permanent, contract and temporary positions in these verticals.

We are constantly growing as a company. If you are keen to challenge yourself and understand our commitment to develop our people, you may find out about life at Talentvis and our available openings at www.talentvis.com 

Talentvis Recruitment (Thailand) Co., Ltd

 Level 21, Interchange 21, 399 Sukhumvit Road,
North Klongtoey, Wattana, Bangkok 10110

Working hours : Monday – Friday 9.00 am – 6.00 am


Job Description


Responsibilities

  • Oversee the quality process to ensure customer satisfactions
  • Take full responsibility and develop strategic plans to ensure achievement of high standards in service, administration and operational management at all times
  • To achieve and optimize business targets
  • Lead successful hotel operations and team cohesion for each department
  • Maintain hotel brand standards and ensure outstanding guest experience.
  • Identify and retain top talent.
  • Ensure effective and productive owner relationship
  • Quality service management
  • Ensure communications from the leadership team are conducted effectively to all line employees to achieve maximum efficiency and in a way that demonstrates leadership values
  • Complete necessary reports on a monthly basis or as requested reflecting results achieved; variances and actions for specified periods.
Requirement

Essential Skills and Knowledge
  • Relevant tertiary qualification in Hotel Management required
  • Minimum of 2 years experiences as General Manager
  • Dynamic & energetic personality and entertainer must have
  • Have experince in pre-opening hotel operation
  • Focused & targets driven operator
  • In a first class hotel organization, daily management of all areas of operations involving human resources, food and beverage, budget management, rooms, housekeeping, resort maintenance, landscaping and wildlife, and administration of services, i.e., water sports and optional activities.
  • Additional language ability preferred.
Competencies
  • Excellent command of the English language.
  • Ability to communicate to the team the business goals, as well as the resort specific goals, and to encourage and support initiatives, which may assist those goals.
  • Strong leadership, organizational and administrative skills and good understanding of business and finance and Strong budgeting and forecasting skills.
  • Relevant tertiary qualifications in Tourism / Hospitality Management or equivalent are an advantage.
  • Understanding of large, multi-cultural organizations.

  Apply Now  

Assistant General Manager @ Blue By Alain Ducasse [ICONSIAM]

20-Dec-2023
Blue by Alain Ducasse | 33854Thailand - Klongsan
This job post is more than 31 days old and may no longer be valid.

Blue by Alain Ducasse

With over 30 acclaimed restaurants around the world, ranging from bistro to 3 Michelin stars, French Chef, Alain Ducasse is one of the world’s most celebrated Chef. Blue by Alain Ducasse will be his first restaurant to open in Thailand, in Q4 2019 at ICONSIAM in Bangkok. A haven of peace in a fast paced environment  set within a grandiose décor, honouring Thai craftsmanship tradition in a vibrant design, bringing together the best of the French and Thai cultures.

Blue by Alain Ducasse is looking for professional and passionate candidates to be part of what will be one of Bangkok’s most exciting opening.


Job Description

SUMMARY:

As Assistant General Manager at Blue by Alain Ducasse, you will be responsible for the direct operational management of the FOH team. As Assistant General Manager, you will be required to support the Restaurant General Manager and be able to step in when required

 PRIMARY RESPONSIBILITIES: 

  • To ensure that the restaurant is ready to operate at the highest standard by driving the FOH team
  • To contribute to a good economic and human resources management of the restaurant, and maintaining high moral and grooming standards
  • To increase our regular clientele by networking and obtaining repeat custom
  • To maintain service standards and contribute to the briefing
  • To manage, drive and develop all service staff.
  • To actively supervise restaurant open/close check lists
  • To make contribute to staff interviews and recruitment
  • To ensure the smooth guest service and operation in the restaurant 
  • Conduct monthly report with stewarding regarding inventory and breakages
  • To take orders, and drive the high level of service and ensure guest satisfaction
  • To ensure that customers are correctly charged, present the bill and take payment from the customer in accordance with the procedures in place
  • To ensure the banking and billing are completed accurately at all times, followed by daily reports
  • To be able to contribute to briefing
  • To ensure the attendant record of staffs are completed with timeline and coordinate with HR for staff’s benefits, recruitments, other relates
  • To liaise with suppliers in order to ensure that the restaurant is always adequately stocked (linen, chemicals etc)
  • To make a request special order through BOC/PWF
  • To actively supervise training sessions to ensure that staff can perform their duties correctly
  • To supervise and support the restaurant reservations, festive and private event coordination
  • To secure current service standards and strive to improve them
  • To handle complaints with humility and empathy, following up if required
  • To prepare financial reports / Daily report – Weekly report
  • To be able to step in , replace and lead the team during General Manager absence
  • Other duties as assigned by Restaurant General Manager
COMPETENCIES :
  • Computing excel
  • Accounting & administrative management
  • Fluent Thai speaker & Fluent English.
  • Legal obligation (labour law, food safety)
  • People management, soft skills
  • Food, Wine & Beverage knowledge

 QUALIFICATIONS:

  • Previous experience in Michelin Star Restaurant, five star hotel or fine dining restaurant at least 3 4 years
  • Experience in establishing recruitment, training and leadership systems

  • Prior restaurant management position, with fine dining preferred
Interested person may send your resume and a copy of transcript of Records via APPLY NOW or address below: Phone: 084-438-3279 (K.Pilailak)

  Apply Now  

General Manager

15-Dec-2023
BWH Hotels Asia | 33826Thailand - Chonburi
This job post is more than 31 days old and may no longer be valid.

BWH Hotels Asia


About BWH Hotels:


BWH Hotels is a leading, global hospitality network comprised of three hotel companies, including WorldHotels™, Best Western® Hotels & Resorts and SureStay Hotels®.

Built on the foundation of Best Western Hotels & Resorts (BWHR), an iconic hotel brand that boasts over 70 years of legacy and experience, BWH Hotels was formed following BWHR’s acquisition of another renowned hotel brand, WorldHotels. WorldHotels boasts a stunning collection of hotels and resorts in premier destinations around the world in the upper upscale and luxury segments.

With SureStay Hotels already experiencing tremendous success in the economy segment under the guidance of BWHR, the WorldHotels acquisition brought together three standout companies and created a portfolio of hotel options in every market segment – from economy to luxury.

BWH Hotels serves as the umbrella parent organization to each hotel company, bringing a full-suite of options to travelers and developers, while also protecting the unique identity of each brand. This creates a global network of approximately 4,300 hotels across every chain scale segment, in over 100 countries and territories worldwide.

BWH Hotels brands include WorldHotels brands: WorldHotels Luxury, WorldHotels Elite, WorldHotels Distinctive, and WorldHotels Crafted; Best Western Hotels & Resorts brands: Best Western®, Best Western Plus®, Best Western Premier®, Executive Residency by Best Western®, Vīb®, GLō®, Aiden®, Sadie®, BW Premier Collection®, and BW Signature Collection®; and SureStay Hotels brands: SureStay®, SureStay Plus®, SureStay Collection® and SureStay StudioSM.

See the world from a different point of view and have the drive and desire to make your professional career a success, join us.


Job Description

The Sanctuary Resort Pattaya, BW Signature Collection

Responsibilities:

  • Develop and implement strategic plans to enhance hotel performance and achieve business objectives.
  • Oversee day-to-day hotel operations, including front desk, housekeeping, food and beverage, and maintenance.
  • Develop and manage the hotel budget, monitoring revenue, expenses, and profitability.
  • Develop and implement sales and marketing strategies to maximize revenue and occupancy.
  • Implement cost-effective measures without compromising service quality.
  • Foster a culture of outstanding customer service, anticipating and exceeding guest expectations.
  • Address and resolve guest concerns in a timely and professional manner.
  • Build and maintain relationships with hotel owners.
  • Foster a culture of continuous learning, providing resources and opportunities for team’s professional growth.
  • Ensure adherence to quality standards and brand guidelines.
  • Ensure compliance with health, security, and safety standards.
  • Maintain knowledge of local competition and general industry trends.

 Qualifications:

  • Preference will be given to candidates with Thai nationality.
  • Minimum 3-5 years of experience as a hotel General Manager
  • Proven track record of success in driving revenue growth, improving guest satisfaction, and managing teams effectively.
  • Strong financial acumen and budget management experience
  • Experience in developing and implementing marketing and sales strategies.
  • Strong understanding of hotel operations, including front office, housekeeping, food and beverage, and maintenance
  • Exceptional customer service orientation
  • Excellent communication, interpersonal, and leadership skills.
  • Proficient in hotel management software and technology
  • Knowledge of local regulations and industry trends

Interested candidates are encouraged to send their application with full resume indicating position of interest, qualifications, educational background, employment records, expected salary and recent photo 
Apply by clicking "Apply Now" 

 BWI (Thailand) Co., Ltd.

 Unit 5A-2, 5th Floor, Gaysorn Place Office Building,

 999 Ploenchit Road, Lumpini, Phatumwan, Bangkok 10330 Thailand

 T: +662 656 1260    F: +662 656 1252

 www.bestwestern.com

  Apply Now  

General Manager

14-Dec-2023
Pai Village Boutique Resort & Farm | 33816Thailand - Mae Hong Son
This job post is more than 31 days old and may no longer be valid.

Pai Village Boutique Resort & Farm

Managed by Rasa Hospitality.

Rasa Hospitality - Management & Development, is a Bangkok-based hospitality group that owns, develops and manages hotels & resorts in Thailand.

Our vision is to develop and manage a unique hotel network fostering successful partner relationships built on trust and understanding. Also provide expertise to create the best guest experience for the hotels, career development for the associates, and sustainable profits for the owners.

Our mission is to create a line of unique brands to become the best choice for hotel investors and owners who wish to engage in management agreements with an experienced and successful Thai hospitality company with a proven track record of success.



Job Description

Scope of work:

Oversees all aspects of Resort Management in accordance with Company’s mission statement, including maximization of financial performance, guest satisfaction, and staff development within established quality standards. Responsible for training and development of all hotel staff whilst leading by example.

Operational Responsibilities

  • Creates an operating environment that assures consistent and improving guest satisfaction. Acts as the role model for the company culture.
  • Monitors the performance of the hotel through verification and analysis of guest & staff satisfaction systems.
  • Leads and coaches team especially heads of departments to work and follow the same goal.
  • Implementing and encouraging team for new activities or new ideas to maximize F&B and other revenues.
  • Maintains product and service quality standards by conducting ongoing evaluations and investigating complaints. Initiates corrective measures and actions.
  • Ensures good safety practices of employees and guests, assisting in the maintenance of proper emergency and security procedures.
  • Establishes and maintains applicable preventive maintenance programs to protect the physical assets of the hotel.
  • Produces timely and accurate daily, weekly and monthly reports as assigned.
  • Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc.
  • Evaluates all HOD’s on a continuous basis to ensure their KPI’s are achieved and exceeded. Offers support and advise on achievement of key indicators.
  • Ensures the hotel is as sustainable as possible within budgeted framework.
Financial Responsibilities

  • Responsible for financial performance of Hotel, including achieving target income in all revenue generating departments and controlling their expenses to be in line with GOP while managing overall Cash Flow.
  • Supports development of and manages annual budget planning process.
  • Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits.
Marketing Responsibilities
  • Supporting all departments in creating promotions through advertising media to create awareness and a positive image resort.
  • Create ambiance and activities of FB and drive for popularity.
  • Supports local marketing, sales, and operational activities, producing results that meet or exceed the hotel’s business plan.
  • Develop and implement an intuitive and efficient marketing strategy to promote the hotel’s services to in resort and community guests.

Qualification:

  • Bachelor degree or higher in Hospitality Management or related field.
  • Fluent in English and/or Thai. Other languages would be advantage.
  • > 5 years of experiences in a hospitality business with a minimum of 1-3 years as RDM.
  • Knowledgeable in Resident/Resort/Hotel Management.
  • Hard working and willing to learn.
  • Demonstrated strong leadership and team building skills.
  • Thai Only.
  • Be able to work in Pai, Mae Hong Son.

  Apply Now  

Manager, Hotel Investment and BD

14-Dec-2023
Central Group (Central Pattana Public Company Limited) | 33819Thailand - Pathumwan
This job post is more than 31 days old and may no longer be valid.

Central Group (Central Pattana Public Company Limited)

Central Pattana Public Company Limited (CPN)

Thailand’s No.1 shopping center and retail developer

Central Pattana Public Company Limited (CPN) is Thailand's largest retail developer with over 30 years of experience. CPN is currently managing 29 shopping centers, 7 office buildings, 2 hotels and two residential projects all these projects span over 4.7 million square metres. The company is the leader in the retail development and management sector with the biggest share of Bangkok’s retail market at 22%.


Job Description

Roles and Responsibilities

  • Conduct thorough market research and create financial models to assess project viability.
  • Identify and address potential risks, proposing effective mitigation strategies for investment success.
  • Utilize various valuation methods, including income capitalization, comparable sales, and discounted cash flow analysis.
  • Provide recommendations on pricing, negotiation strategies, and investment decisions based on valuation outcomes.
  • Oversee the performance of hotel assets in the portfolio, implementing strategies for maximum value.
  • Conduct comprehensive due diligence on potential hotel acquisitions or development projects.
  • Review legal, financial, and operational aspects to identify risks and opportunities.
  • Develop and recommend investment strategies based on market trends, economic conditions, and portfolio objectives.
  • Prepare and present reports to senior management, stakeholders, and investors outlining feasibility studies, valuations, and asset performance.

Qualifications

  • Bachelor's degree or higher in Finance, Real Estate, Hospitality Management, Business Administration, or related fields.
  • Minimum 5 years of experience in hotel investment, real estate investment, or a related field.
  • Understanding of local and international regulations related to real estate and hospitality investments.
  • Strong interpersonal and communication skills, proven ability to work effectively in a team, self-motivated, and excellent time management.
  • Proficient in handling high-pressure situations and deadline management.
  • Communicate well (written and spoken) in Thai and English

  Apply Now  

Resort Manager (Phuket)

6-Dec-2023
Destination Resort | 33751Thailand - Phuket
This job post is more than 31 days old and may no longer be valid.

Destination Resort

Ever wonder what it’s like to be part of the Destination Team? Well here’s a little taste…We work hard to create an environment that appeals to the very best people in the industry. We strive for a culture of FUN, exceptional service, and industry leading innovation. We celebrate diversity, promote wellbeing, and support the needs of a global career. Our fast-paced environment welcomes challenges and our problem solvers come out on the other side as STARS.

Our HUNGER for more has created a diverse portfolio of FUN Iconic American brands like Hooters, Hard Rock Café, and Big Boy. To locally founded brands like The Drunken Leprechaun, Wow Cow, Wing It!, Boom Boom Burger, Power Bowl, and many many more.

Our PASSION for people and FUN has led to top talent who are dedicated to making things GREAT!

Have an appetite for FUN and innovation? Always hungry for more? Want to be a part of something great?

“We create GREAT places to BE!”


Job Description

Summary

To create and maintain a customer-driven hotel using a guest-focused vision that inspires hotel employees to perform at their best. Oversee the quality process to ensure customer satisfaction through consistent delivery of both product quality and service in alignment with the hotel's profitability goals. Take full responsibility and develop strategic plans to ensure achievement of high standards in service, administration and operational management at all times.

They will have substantial fundraising and management experience, a talent for building relationships and a proven track record in securing funds from statutory sources, foundations, trusts and major donors. Experience in development of an individual donor program, including donor marketing is also an advantage.

Responsibilities

  • Oversee the quality process to ensure customer satisfaction
  • Take full responsibility and develop strategic plans to ensure achievement of high standards in service, administration and operational management at all times
  • To achieve and optimize business targets
  • Lead successful hotel operations and team cohesion for each department
  • Maintain Novotel brand standards and ensure outstanding guest experience.
  • Identify and retain top talent.
  • Ensure effective and productive owner relationship
  • Quality service management
  • Ensure communications from the leadership team are conducted effectively to all line employees to achieve  maximum efficiency and in a way that demonstrates leadership values
  • Complete necessary reports on a monthly basis or as requested reflecting results achieved; variances and actions for specified periods.

Requirement

Essential Skills and Knowledge

  • Relevant tertiary qualification in Hotel Management required
  • Minimum of 2 years experiences as General Manager
  • Dynamic & energetic personality
  • Focused & targets driven operator
  • In a first class hotel organization, daily management of all areas of operations involving human resources, food and beverage, budget management, rooms, housekeeping, resort maintenance, landscaping and wildlife, and administration of services, i.e., water sports and optional activities.
  • Additional language ability preferred.

Competencies

  • Excellent command of the English language.
  • Ability to communicate to the team the business goals, as well as the resort specific goals, and to encourage and support initiatives, which may assist those goals.
  • Strong leadership, organizational and administrative skills and good understanding of business and finance and Strong budgeting and forecasting skills.
  • Relevant tertiary qualifications in Tourism / Hospitality Management or equivalent are an advantage.
  • Understanding of large, multi-cultural organizations.

Destination Resort

38 Chavanich Building 2nd Floor Soi Sukhumvit 69

Phra Kanong-Nuea, Wattana,

Bangkok 10110 Thailand.

  Apply Now  

Destination Manager/Destination Manager

4-Dec-2023
Meeting Point Asia Ltd. | 33734Thailand - Southern > Others
This job post is more than 31 days old and may no longer be valid.

Meeting Point Asia Ltd.

BE ONE OF US!!

Meeting Point Asia Co., Ltd. is an innovative incoming agency for Thailand and Southeast Asia, offering a wide range of inbound services for leisure and mice markets worldwide. We are part of the Meeting Point International network with offices in the U.S., Europe and the Middle East. We are urgently looking for applicants to join us for the following vacancy in our Bangkok Office:


Job Description

Key Responsibilities:

  • Oversee the work of the In-Destination Services Teams: Hotel Representatives, Airport Representatives, Tour Guides, Transport Representatives, and any other front-line service delivery teams.
  •  Ensures the overall performance and discipline of their area
  •  Ensure delivery of quality service in line with DMC (Destination Management Company) Service and Grooming Standards
  • Manage DMC costs through the efficient use of internal and, where appropriate, external resources.
  • Train and develop all members of the department to increase the revenue and margin through in-destinations sales
  • Handle guest queries and complaints to identify root causes and corrective actions to ensure a consistent high-level of service delivery.
  • Conduct regular meetings to update field staff on new property locations, landmarks, and other related information.
  • Act as Operations Manager and Shift Lead of the DMC Contact Centre

Key Skills:

  • Able to multi-task with positive attitude and enthusiastic personality
  • Focus on detail, responsibility and accuracy; ability to work under presure;
  • Enthusiasm for tourism in general within a growing international organization;
  • Outgoing & open-minded personality and good interpersonal skills
  • Strong time-management abilities and organizational skill
  • Readiness to learn and change
  • Teamwork
  • Structured working

Qualifications: 
  • Bachelor's degree OR Diploma with a qualification in a relevant area
  • 6-8 years of experience in a relevant industry, including at least 2 years in positions of progressively increasing responsibilities
  • Fluent English Level
  • Budget and Cost Control Knowledge
  • IT and Computer Literacy
  • Management Skills
  • Performance Management
  • Communication and interpersonal Skills
  • Numerical Skills

Knowledge & Experience:

Experience in Travel Agency (DMC) / Tour Operations 

Location: Phuket / Phang Nga

Meeting Point Asia Co., Ltd.
219/47 14th Floor, Asoke Towers, Soi Asoke
Sukhumvit 21 Road, North Khlongtoey,
Wattana,
Bangkok 10110

  Apply Now  

APAC B2C manager

4-Dec-2023
BIOLOGIQUE RECHERCHE ASIA CO., LTD. | 33733Thailand - Wattana
This job post is more than 31 days old and may no longer be valid.

BIOLOGIQUE RECHERCHE ASIA CO., LTD.


Job Description

Biologique Recherche is currently planning to develop its retail flagship network within Asia Pacific.nWe are seeking a B2C manager to oversee all pre-opening activities and coordinate designers, suppliers, and contractors. You will report directly to the APAC Manager and assist her in all aspects related to flagships animations among in Asia Pacific. You can work on projects at the Bangkok office and on-site in different countries. This position requires a few travels.

After in-house training, your responsibilities will include but not limited to:

  • Coordinate all Flagship pre-opening activities with Headquarters and oversee the construction team and the construction timeline.
  • Act as a liaison between APAC Manager, BR Paris headquarters, the designer, and the construction team
  • Assist overseeing all activities at flagship site during all pre-opening stages, including managing designer, consultants, contractors.
  • Source and negotiate with qualified Supplier or contractors' bids, review contracts, and oversee quality control during all stages of the project.
  • Participate in the elaboration of the launching plans for the flagship operation.
  • Ensure the plans, once approved, are properly executed.
  • Assist in staff recruitment and coordinate training schedule.
  • Ensure operational standards are communicated, trained, and in place for the launch.
  • Assist and coordinate timely budget and forecasts regarding, but not limited to business levels, financial requirements, personnel needs, and organization plans needed to support the flagship operations.
  • Animate the Flagships network to guarantee sales targets.
  • Follow and assist other distributors on other flagship projects in the APAC region.
  • Assist on any other projects required by the APAC manager.
Qualifications MUST include the following.
  • Direct professional experience in the international luxury retail sector and in POS animation.
  • Hotel, beauty center or flagship store management experience is a plus.
  • Must speak and write English fluently.
  • Highly organized with strong analytic skills.
  • Excellent computer skills (incl. Microsoft Excel in a business environment).
  • Excellent attitude and a strong work ethic.
  • Ability to work under pressure and to meet deadlines.
  • College degree Preferred.
  • Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations.
  • Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organization.
  • Systematically develops plans, prioritizes, organizes, and manages resources to accomplish business goals within a specific period.

  Apply Now  

Hotel Asset Management : Manager / Senior Manager (ERW HO)

30-Nov-2023
The Erawan Group Public Company Limited | 33709Thailand - Klongtoey
This job post is more than 31 days old and may no longer be valid.

The Erawan Group Public Company Limited

ERAWAN "ERW" is Thailand's leading hotel investment company with diversified hotel portfolio from luxury to midscale, economy and budget segment across Thailand's key destinations and ASEAN.

Our hotels are under the hotel agreement partnership with world-class hotel operators including Hyatt, Marriott, Accor, IHG and our own hotel brand Hop Inn. Our investments also include an upscale shopping plaza situated in the heart of Bangkok CBD.

The Company was established in 1982 and listed on the Stock Exchange of Thailand in 1994.

Hotels & Resorts :
- Grand Hyatt Erawan Bangkok
- JW Marriott Hotel Bangkok
- The Naka Island, a Luxury Collection Resort & Spa, Phuket
- Courtyard by Marriott Bangkok
- Holiday Inn Pattaya
- Holiday Inn Cebu City
- Mercure Bangkok Sukhumvit 24
- Mercure Bangkok Siam
- Mercure Pattaya Ocean Resort
- ibis Styles Bangkok Sukhumvit 4
- ibis Bangkok Riverside
- ibis Bangkok Sathorn
- ibis Bangkok Siam
- ibis Bangkok Sukhumvit 24
- ibis Bangkok Sukhumvit 4
- ibis Pattaya
- ibis Phuket Patong
- Hop Inn Thailand
- Hop Inn Philippines

Rental & Office Building Management :
- Erawan Bangkok Commercial
- Ploenchit Center


Job Description

Responsibility :

  •         Analyze and prepare monthly financial and operational reports. Evaluating hotel’s performance and address questions or issues to senior hotel management team.
  •         Ensure revenue and profitability of each hotel business unit to be optimized and improved or enhanced.
  •         Proactively seeking opportunities on operating efficiencies and service delivery to enhance hotel’s service.
  •         Liaise with all stakeholders and make strategic decisions on major hotel operational issues ensuring any potential risks are dealt with on a timely manner.
  •         Manage capital expenditure by reviewing and approving capital expenditure budgets and proposals to ensure proper maintenance of hotel.
  •         Take ownership of major investment projects, performing feasibility study and coordinating with all stakeholders to ensure projects are carried out according to timeline and budget.
  •         Take lead and regularly follow up the assigned project.
  •         Ensure hotels are complied with related rules and regulations.
  •         Support management in analyzing data and preparing presentations as requested.

Qualification :

  •         Bachelor's degree in Business Administration, Finance or Real Estate
  •         3-5 years working experience in hotel industry, project management or related fields
  •         Good understanding of profit & loss statements
  •         Good hotel industry exposure and awareness
  •         Strong analytical and problem-solving skills
  •         Excellent command of English and excellent inter-personal skills
  •         Highly proficient skills in MS-Office especially Excel financial modeling and PowerPoint
  •         Experienced in Pivot Table or Power BI
  •         Candidate should be prudent, detailed, and result-oriented and have a strong sense of commitment as well as able to work independently
  •         Candidate should be able to manage multi-tasks assignments
·        Willing to travel occasionally

  Apply Now  

Hotel Operation Manager

27-Nov-2023
Blakenham (Thailand) Co., Ltd. | 33683Thailand - Pathumwan
This job post is more than 31 days old and may no longer be valid.

Blakenham (Thailand) Co., Ltd.


Job Description

Benviar Tonson Residence

Benviar Tonson Residence offers spacious rooms for family travellers and long term expats. We are looking for a self-motivated and dynamic candidate to join us. 

Salary Ranging THB 50,000 to  THB 55,000

Qualifications

  • Bachelor’s degree or higher in hotel management or hospitality management or other related fields.
  • At least 8 years experience in hotel  management or hospitality management or real estate property management.
  • Excellent communication skill in English including speaking, reading and writing.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Outstanding leadership and management skills.
  • Able to work well under pressure.
  • Computer Skills: Microsoft Word, Microsoft Excel and Social Media i.e IG, Facebook, LINE, WhatApp and etc.

 Job Description

  • Work closely with CEO, GM and management team to set and/or implement policies, procedures, and systems and to follow through with implementation.
  • Looks after the daily operation of the whole property.
  • Reporting day-to-day operation to the CEO and GM.
  • Plan the property main operations including quality, standards, cleanliness and guest satisfaction.
  • Develop and implement marketing strategies to promote the property.
  • Develop and implement strategies to increase revenue.
  • Review and responsible for all operation employees.
  • Training new employees.
  • Taking care of Front Office Department and guests.
  • Communicating with guests and guests problem solving.
  • Manage, record, and resolve promptly all guest complaints.
  • Manage and develop employees to ensure efficiency and high levels of our service.
  • Handle with problems that arise in the property.
  • Handle, record and follow through with management issues or emergencies that arise.
  • Other duties as assigned.

Please send your resume in English and your expected salary to the following email address for an interview.

  Apply Now  

Loyalty & Data Operations Assistant Director

27-Nov-2023
Central Group (Centara Hotels & Resorts) | 33685Thailand - Pathumwan
This job post is more than 31 days old and may no longer be valid.

Central Group (Centara Hotels & Resorts)


Job Description

Roles & Responsibilities:

  • Corporate & business-level strategy: Work closely with senior executives across functions - such as product, sales, marketing, business development, and finance - to set our strategy and drive key business initiatives.
  • Strategic knowledge & insights: Develop outstanding insights on our markets, competitors, and business trends, and disseminate this knowledge Centara stakeholders to inform key decisions.
  • Operational excellence to manage Centara The1 accountability, as well as identifying and monitoring critical success metrics
  • Manage user access requested by property on loyalty system, Centara Deals, and Paid Membership Program.
  • Work with IT and customer data to improve data and metrics tracking initiatives to get better insights into customers, segmenting customers for targeted marketing initiatives.  Leverage analytics and experimentation capabilities to increase customer lifetime value across different customer segments.
  • Drive property’s operations to align business processes and any compliance such as GDPR and PDPA including any other compliance that could occur.
  • Identify and develop where the concerned CRM Operation areas that need to be improved.
  • Manage tracking, reporting and monitoring KPI’s, as well as multiple deadline-oriented projects concurrently and thrive in a fast-paced environment.
  • Develop role out plans and training programs to introduce new properties joining CHR network to the program.
  • Organize loyalty program communication materials, collaterals, and so on to ensure the maximum impact of Centara The1 membership program at all Centara properties.
  • Lead the design, testing approaches and strict campaign measurement methodology, including design and management of control groups.
  • Develop and implement marketing techniques that will drive new customers

Job Requirements:

  • Bachelor’s degree; MBA or other advanced technical degree preferred.
  • 10-12 years of data analytics and operation management.
  • Strong analytical abilities, especially with respect to experimental design and analysis.
  • Strategic thinking and planning, hands-on mentality.
  • Excellent skills in presenting and analyzing data and creating actionable reports.
  • Experience in and a passion for projects involving big data and statistical models.
  • Strong communications skills which enable others to understand complex specialist terminology relating to CRM technology solutions.
  • Good command of English language, both spoken and writtenExcellent interpersonal skills and demonstrated ability to report and persuade different levels, including senior management.

  Apply Now  

Assistant Manager for a Wellness Resort

27-Nov-2023
Health Oasis Resort Samui | 33682Thailand - Surat Thani
This job post is more than 31 days old and may no longer be valid.

Health Oasis Resort Samui

We are a detox resort in Koh Samui Thailand. Since 1997 we have specialised in detox, fasting, colon cleansing, and holistic wellness programs at the most affordable prices worldwide on a stunning tropical beachfront location.

https://www.healthoasisresort.com/


Job Description

A well-established Detox Resort in KOH SAMUl is looking for an Assistant Manager to join the team.

  • Min 3 years experience in a similar hotel role environment
  • Work with GM to ensure smooth operation of resort
  • Human Resources
  • Staff Guidance and Supervision
  • Maintain and Order stock
  • Admin Duties
  • Must speak and write English
  • Thai National only
  • Full time position, salary package from 30-35k baht

  Apply Now  

Loyalty Campaigns Optimization Manager

24-Nov-2023
Minor Hotel Group Limited | 33668Thailand - Bangkok
This job post is more than 31 days old and may no longer be valid.

Minor Hotel Group Limited

Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.


Job Description

Company Description
Minor Hotels is an international hotel owner, operator and investor with a portfolio of more than 540 hotels in operation. Minor Hotels passionately explores new possibilities in hospitality with a diverse portfolio of properties designed intelligently to appeal to different kinds of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Oaks, Elewana, Tivoli, NH Hotel Group, Four Seasons, St. Regis, Marriott and Minor International properties, across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

Job Description
Grow the business by developing and implementing all promotional materials and related documentation established for the loyalty program processes on behalf of the brands within Minor Hotels. The position will be responsible for assisting with training new and existing properties, continuously communicating with and supporting the property team members to deliver the DISCOVERY program. Minor Hotels, as a member of the DISCOVERY program, is part of the world’s largest alliance of independent hotel brands that bring together 40 brands with more than 800 hotels spread across 100 countries in its portfolio. The candidate should have an interest in hospitality industry trends and analyzing key feeder markers, performing related research as required. Direction will be provided to complete all underlying tasks to support the Key Responsibilities.

Key Responsibilities:

  • Develop purposeful strategies. Optimizing campaigns performance with brand standards, values and objectives.
  • Maintain accuracy. Ideate and roll out tactics to collect preferences and maintain data accuracy.
  • Become the data-driven guru. Track performance, analyze and identify trends and seek opportunities to run revenue generating campaigns.
  • Build a community. Maintain regular engagement with our properties and corporate functions through information sharing, training and best practices.
  • Track Minor Hotels performance based on GHA Measurement Matrix criteria and driving initiatives to achieve the targets.
  • Leverage relationships with other GHA brands to maximize Minor Hotels exposure in their communications as part of cross-brand promotions.
  • Develop marketing communications and yearly marketing plan.
  • Collaborate with internal team on content creation and scheduling such as eDM, Social Media, landing pages.
  • Nurture B2B2C partnerships supporting with performance tracking, reporting and delivery of web assets.

Qualifications
  • 5+ years working experience in Loyalty Program, Operational Excellence, Campaigns Management, CRM, or eCommerce.
  • Detail-oriented, multi-tasking, be customers-focus and data driven decision-making.
  • Be self-motivated, a strong team player and can work well under pressure.
  • Strong in interpersonal with excellent communication, presentation, Excel and Negotiation skills.
  • Willing to learn new things and able to adapt in the rapid change environment.
  • Curiosity for customer trends, insights and the latest marketing trends.
  • Excellent command of spoken and written English and Thai with computer literacy. Other languages is a plus.
  • Familiar with B2B2C sale, Sitecore, OPERA, CMS, eCommerce, Power BI, or other analytical tools
  • Experience with CRM software, apps, segmentation and campaign management is a plus.
  • This job is based in Bangkok, business travel maybe required.
  • Bachelor’s or above Marketing, Business Administration, Advertising or a related field.

  Apply Now  

General Manager (Pranburi, Hua-Hin)

20-Nov-2023
Wyndham Vacation Resorts (Thailand) Limited | 33630Thailand - Prachuap Khiri Khan
This job post is more than 31 days old and may no longer be valid.

Wyndham Vacation Resorts (Thailand) Limited

ARE you looking for an opportunity to MAKE your MARK in the world of Vacation Ownership? Club Wyndham Asia is ready in building the foundations of WYNDHAM in Phuket, Thailand! 

Website: www.wyndhamAP.com


Job Description

-          Oversee the delivery of superior services to all guests ensuring the utmost quality and care is delivered including prompt response to request and the effective resolutions of all complaints to the satisfaction of guests.

-          Ensure that product quality and service standards are met in all areas of the hotel as pertains to physical appearance, maintenance and cleanliness. Establish and maintain preventative maintenance programs to protect the physical assets of the hotel.

-          Oversee the development and execution of marketing plans and yield management efforts to maximize revenue generation, Rev, PAR and occupancy levels. Maximize room revenues and profits by anticipating and planning for market shifts. Ensure the development of strategic marketing opportunities and tactical sales plans.

-          Maximize food and beverage revenues by ensuring optimal use of banquet/outlet space and most cost-effective management of the hotel's food and beverage outlets.

-          Work closely with regional operating team in ensures optimum staffing levels relative to volume and productivity levels in all areas of the hotel.  Maximize training initiatives and plans to drive efficiencies and enhance operating and service performance of the hotel.

-          Develop and maintain rapport with key community contacts to ensure a visible presence in the local community.  Ensure the handling of community/media related inquiries in the most effective manner, while referring sensitive matters to regional and corporate media/communications offices.

-          Provide regular and adhoc information and status reports to regional operating team as requested on the financial and operational performance of the hotel against plan.

-      Oversee the security function to ensure a safe and secure environment for guests, associates, and hotel assets.  Ensure compliance with brand standards.

-          Thai or Expat are welcome and Thai experience is a must 

-          Establish and maintain a proactive human resources function to ensure associate motivation, training and development, pay and benefit administration, and compliance with policies and procedures and local labor regulations. Fosters positive associate/labor relations with associates and local bargaining units (as applies).

-          Foster the development of a positive work environment for all associates. Mentor all levels of associates through formal and informal meetings, discussions and performance feedback.

-          Work effectively with staff to address cultural and/or work environment issues so as to affect positive associate and guest experiences.

-          Champion the brand at all times and provides brand perspective site tours to perspective guests, developers, owners and Wyndham personnel.

  Apply Now  

General Manager for Wellness Resort

20-Nov-2023
Health Oasis Resort Samui | 33631Thailand - Surat Thani
This job post is more than 31 days old and may no longer be valid.

Health Oasis Resort Samui

We are a detox resort in Koh Samui Thailand. Since 1997 we have specialised in detox, fasting, colon cleansing, and holistic wellness programs at the most affordable prices worldwide on a stunning tropical beachfront location.

https://www.healthoasisresort.com/


Job Description

Resort General Manager Position


An established wellness resort in Koh Samui Thailand requires a highly skilled and experienced General Manager to oversee the health resort operations. The ideal candidate would possess the following skills and experience:

Skills Required 


  • Previous experience: Minimum 5 years experience in a similar GM or Assistant GM role with extensive ground up hotel & spa operations and management skills.

  • Business skills: To create and implement business strategies, various forms of marketing, budgets, and plans, as well as analyse financial data and performance indicators.

  • Customer-service skills: To provide excellent service to guests, address their needs and complaints, and ensure their loyalty and satisfaction.

  • Interpersonal skills: To communicate effectively with guests, staff, partners, and management, as well as build and maintain positive relationships. 

  • Leadership skills: To motivate, inspire, and guide staff, as well as delegate tasks and responsibilities, and resolve conflicts.

  • Problem-solving skills: To identify and solve issues that may arise in the resort's operations, such as facility maintenance, staff turnover, or guest complaints.

  • Wellness Skills: Ideally have in-depth knowledge & experience in health & wellness.



Duties and responsibilities:


  • Overseeing daily operations: Ensuring the resort runs smoothly and efficiently, that all facilities and amenities are in good working order and that the overall direction of the resort is maintained.

  • Monitoring guest satisfaction. Address guest concerns and issues, resolving them promptly and efficiently. 

  • Meeting with staff and managers: To discuss business operations and identify any issues that need attention.

  • Human resources: Conducting interviews, writing contracts, hiring staff, observing the morale of the staff and associated departments. Also overseeing training to ensure all are complying with resort operations and company policies.

  • Developing and implementing growth strategies: Create and execute marketing campaigns, business partnerships, and new initiatives to increase the resort's revenue, brand awareness, and competitive advantage.

  • Analysing financial data: Monitor, analyse and interpret financial data. Identify trends, opportunities, and risks. Plan and allocate financial resources, as well as monitor and control expenses to meet the resort's budget goals and maximise profitability, making adjustments where needed.


Salary Package


55,000 to 70,000 per month base salary dependent on skills and experience with additional percentage based bonuses and commission based on resort income and contributions that boost income.

  Apply Now  

Senior Manager/ Assistant Vice President: Technical Services

14-Nov-2023
SINGHA ESTATE PUBLIC COMPANY LIMITED | 33421Thailand - Jatuchak
This job post is more than 31 days old and may no longer be valid.

SINGHA ESTATE PUBLIC COMPANY LIMITED

บมจ. สิงห์ เอสเตท เป็นสมาชิกใหม่ของกลุ่มบุญรอดบริวเวอรี่ที่ประกอบธุรกิจด้านการลงทุน และพัฒนาอสังหาริมทรัพย์ ด้วยนโยบายของกลุ่มบุญรอดที่ต้องการเข้ามาในธุรกิจนี้ เพื่อใช้ประโยชน์จากทรัพยากรบุคลากร และเครือข่ายที่กลุ่มบุญรอดมีอยู่ เพื่อสร้างความเจริญเติบโตอย่างยั่งยืนในระยะยาว

ผู้บริหาร และบุคลากร ของสิงห์ เอสเตท มีความพร้อมที่จะพัฒนาให้บริษัทเติบโตไปอย่างรวดเร็ว เพื่อสร้างบรรทัดฐานใหม่ของธุรกิจมุ่งมั่นในการลงทุนและพัฒนาโครงการที่เป็น Best in Class สร้างสรรค์ผลงานคุณภาพ เน้นความพิถีพิถันในทุกๆ ด้าน พร้อมสร้างมาตรฐานที่ดีที่สุดเพื่อผลักดันธุรกิจของสิงห์ เอสเตท ให้เติบโตแบบก้าวกระโดดแต่ยั่งยืน

ดังนั้นด้วยศักยภาพของผู้บริหาร และบุคลากรมืออาชีพ ร่วมกับการผนึกกำลังของพันธมิตรทางธุรกิจ สิงห์ เอสเตท พร้อมที่จะก้าวขึ้นเป็นบริษัทชั้นนำในธุรกิจอสังหาริมทรัพย์ของประเทศไทยในเวลาอันใกล้นี้


Job Description

Overview

A candidate with previous experience in hospitality technical services or hotel engineering, such as Director of Engineering or Chief Engineer. Thailand property experience is preferred and global experience is a further asset. Traveling and working independently will make up part of the role, as well as working within the Design & Construction team.

Responsibilities:

Reporting directly to the SVP of Design & Construction, candidates will be skilled in collating and collecting property data specific to the operation of plant rooms and technical buildings with the goal of reporting and advising on system improvements, including but not limited to energy consumption reports, maintenance programs and logs, and fire/life inspections.

Take part in all ongoing hospitality projects and renovations.

  • Act as a lead technical service across the portfolio.
  • Conduct existing property (technical & safety) audits.
  • Report findings with suggestions for improved efficiency and safety.
  • Active role in the design development of renovations / new projects.
  • Understand design requirements and goals for the project.
  • Review the proposed specifications and materials, including suggest alternatives.
  • Liaise with consultants and contractors and conduct site inspections.
Qualifications:
  • A degree in mechanical or electrical engineering.
  • A minimum of 5 years of experience in hospitality operations or hotel design.
  • Firm understanding of MEP design and  planning.
  • Knowledge of local (Thai) Building Codes & Safety Standards.
  • Experience managing preventive maintenance and renovation programs in hotels is preferred.
  • Experience in both technical and managerial aspects of construction projects.
  • Able to read and understand the design drawings.
  • Excellent communication skills. English, both spoken and written.
  • A passion for doing high-quality work.
  • High attention to detail and quality.
  • Proactive and capable of taking initiatives.
  • Effective time management and logical decision-making ability.
  • Able to produce high-level reports.

  Apply Now  

Director of Sustainability (Six Senses Qing Cheng Mountain)

14-Nov-2023
Sustainable Luxury Operations (Thailand) Limited | 33422Thailand - Overseas
This job post is more than 31 days old and may no longer be valid.

Sustainable Luxury Operations (Thailand) Limited

Six Senses Hotels Resorts Spas are discovered in some of the world’s most beautiful places. They are synonymous with a unique style – authentic, personal and sustainable, and in harmony with individual surroundings; and while being part of the local fabric they are in tune with the wider world. The Six Senses DNA adapts seamlessly to host cultures in an environment that evokes wellbeing and attention to detail.

Six Senses resorts are intimate, offering an emotionally intelligent approach to anticipative service that begins with empathy. The Six Senses aesthesis has a touch of quirkiness, which supports delightful and unexpected surprises. Crafted guest experiences stimulate, energise and revitalise the human spirit. The responsible and caring attitude of Six Senses hosts is intrinsic to the brand and extends from employees to local communities in which Six Senses operates.

From its beginnings in the early 1990’s, Six Senses quickly became recognized as the hospitality industry’s pioneer of sustainable practices, successfully wedded to uncompromised high-end facilities. With all aspects of Six Senses’ operations, including the Evason brand, embracing these Six Senses values, which define the brand and the enduring Six Senses mission: To help people reconnect with themselves, others and the world around them.


Job Description

Six Senses is actively recruiting an experienced hotel leader to drive our sustainability goals and achievements at Six Senses Qing Cheng Mountain. The position is open to international applicants but fluency in Mandarin language is an absolute requirement. The ideal candidate will have several years of experience in aspects of the hospitality industry, examples of leadership skills and experience, and a solid understanding of sustainability (or its many related fields such as ecology, biology, conservation, community development, public health, education, etc). Core to this role is sustainable hotel operations, with some focus also on local community partnerships, grant administration, team building, and awareness raising. For this unique leadership position, 1 month of valuable training and orientation will be provided at Six Senses Home Office in Bangkok, prior to your transition to the full-time location near Chengdu.  

The duties and responsibilities :

  • Ensure that each Sustainability initiative be it for host or guest reaches its fullest potential.
  • Safeguard the pillar of Sustainability and make sure that all these brand initiatives are fully embraced, adopted and implemented within the resort.
  • Manage the Sustainability Fund on a monthly basis and ensure the funds are collected and distributed in an effective and transparent manner, documenting the projects and initiatives the fund supports.
  • Develop and maintain relationships with key community organizations and representatives such as schools, special interest groups, local government departments and tourism associations.
  • Engage with the local community on a regular basis to ensure the property is an active and supportive member through Sustainability Fund projects and educational/fun sustainability activities.
  • Develop and lead sustainable host events on a monthly basis that are fun, engaging and supportive of a culture of sustainability among the team.
  • Connect the resort with globally recognized sustainability events, initiatives, and ‘citizen science’, such as Earth Day, World Ocean’s Day and Global Shoreline Clean-Up for guests and hosts.
  • Manage existing relationships with sustainability-related partners and identify opportunities for enhancing existing or adding new partnerships, as applicable.
  • Cultivate strategic partnerships with organizations to receive Sustainability Fund support, and in-kind support from Six Senses hosts, based on guidance around themes and causes from the General Manager and Home Office Sustainability.
  • In conjunction with the Experiences team, develop and lead Sustainability-related experiences for guests that highlight the resort’s sustainability efforts, the local community/culture, the unique environment and Sustainability Fund projects.
  • Implement the most suitable sustainability practices for the operation that are relevant and in line with Six Senses policies.
  • Establish and deliver pre-established financial returns related to revenue generation, profitability and ROIC.
  • Operate the property consistent with all legal, statutory and financial requirements and documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards, host management practices and budgetary controls are implemented, reviewed and maintained to ensure the successful operation of the hotel.

Qualification:

  • Possess a minimum of a Bachelor’s degree in Environmental Management, Sustainability, or closely related field. I also have the technical skills and at least four years ' experience in a sustainability-related role within hospitality with proven results.
  • Fluent in English; Chinese is preferred.
  • Have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results

  Apply Now  

Assistant General Manager - Blue By Alain Ducasse [ICONSIAM]

7-Nov-2023
Blue by Alain Ducasse | 33174Thailand - Klongsan
This job post is more than 31 days old and may no longer be valid.

Blue by Alain Ducasse

With over 30 acclaimed restaurants around the world, ranging from bistro to 3 Michelin stars, French Chef, Alain Ducasse is one of the world’s most celebrated Chef. Blue by Alain Ducasse will be his first restaurant to open in Thailand, in Q4 2019 at ICONSIAM in Bangkok. A haven of peace in a fast paced environment  set within a grandiose décor, honouring Thai craftsmanship tradition in a vibrant design, bringing together the best of the French and Thai cultures.

Blue by Alain Ducasse is looking for professional and passionate candidates to be part of what will be one of Bangkok’s most exciting opening.


Job Description

SUMMARY:

As Assistant General Manager at Blue by Alain Ducasse, you will be responsible for the direct operational management of the FOH team. As Assistant General Manager, you will be required to support the Restaurant General Manager and be able to step in when required

 PRIMARY RESPONSIBILITIES: 

  • To ensure that the restaurant is ready to operate at the highest standard by driving the FOH team
  • To contribute to a good economic and human resources management of the restaurant, and maintaining high moral and grooming standards
  • To increase our regular clientele by networking and obtaining repeat custom
  • To maintain service standards and contribute to the briefing
  • To manage, drive and develop all service staff.
  • To actively supervise restaurant open/close check lists
  • To make contribute to staff interviews and recruitment
  • To ensure the smooth guest service and operation in the restaurant 
  • Conduct monthly report with stewarding regarding inventory and breakages
  • To take orders, and drive the high level of service and ensure guest satisfaction
  • To ensure that customers are correctly charged, present the bill and take payment from the customer in accordance with the procedures in place
  • To ensure the banking and billing are completed accurately at all times, followed by daily reports
  • To be able to contribute to briefing
  • To ensure the attendant record of staffs are completed with timeline and coordinate with HR for staff’s benefits, recruitments, other relates
  • To liaise with suppliers in order to ensure that the restaurant is always adequately stocked (linen, chemicals etc)
  • To make a request special order through BOC/PWF
  • To actively supervise training sessions to ensure that staff can perform their duties correctly
  • To supervise and support the restaurant reservations, festive and private event coordination
  • To secure current service standards and strive to improve them
  • To handle complaints with humility and empathy, following up if required
  • To prepare financial reports / Daily report – Weekly report
  • To be able to step in , replace and lead the team during General Manager absence
  • Other duties as assigned by Restaurant General Manager
COMPETENCIES :
  • Computing excel
  • Accounting & administrative management
  • Native Thai speaker & Fluent English.
  • Legal obligation (labour law, food safety)
  • People management, soft skills
  • Food, Wine & Beverage knowledge

 QUALIFICATIONS:

  • Previous experience in Michelin Star Restaurant, five star hotel or fine dining restaurant at least 3 4 years
  • Experience in establishing recruitment, training and leadership systems

  • Prior restaurant management position, with fine dining preferred
Interested person may send your resume and a copy of transcript of Records via APPLY NOW or address below: Phone: 084-438-3279 (K.Pilailak)

  Apply Now  

Resort Manager

3-Nov-2023
Santhiya Resorts & Spas Co., Ltd. | 33027Thailand - Phuket
This job post is more than 31 days old and may no longer be valid.

Santhiya Resorts & Spas Co., Ltd.

Santhiya Koh Phagnan Resort and Spa Co., Ltd.

This gem of a resort embraces the true meaning of Natural Beauty. Stretched over 18 acres of glorious tropical landscapes, Santhiya Resort & Spa is an all-inclusive eco-chic natural hideaway with glorious teakwood accommodations and world-renowned service and hospitality. Lush tropical forests, crystal clear bay and private beach set the perfect backdrop for splendid gourmet meals, cascading poolside waterfalls, luxurious spa treatment at Ayurvana Spa or an exciting array of outdoor water activities. Only 30 minutes by speedboat from Samui Island, paradise awaits...where beauty comes naturally and elegant designs along with eco-friendly conservation inspires all.

Santhiya Koh Yao Yai Resort and Spa Co., Ltd.

Nestled in a tranquil cove on Koh Yao Yai's tranquil west coast, Santhiya Koh Yao Yai Resort & Spa is surrounded by 38 acres of unspoiled tropical forest just 20 minutes by speed boat from Phuket. The eco-luxury resort comprises 30 teakwood villas that blend in perfectly with the natural surroundings and offers a rare, private stretch of beach frontage. Unrivaled guest facilities include a spectacular waterfall swimming pool, an indulgent spa offering a range of pampering treatments and a world class restaurant serving the absolute best in Thai and global cuisine.


Job Description

Resort Manager (RM) 

 Responsibilities :

  • Plan and control the work of subordinates according to the assigned projects. conform to the standard
  • PLAN AND CONTROL Ready to clarify to colleagues and subordinates for acknowledgment and practice
  • Control and monitor the performance of subordinates to be in accordance with the standards of work
  • Give advice and solve problems related to effective collaboration with subordinates.
  • Manage matters for the sake of management And take care of the common property to be in normal condition ready to use at all times. and for the benefit of co-owners
  • Purchasing/providing assets as well as providing various facilities services to co-owners in the condominium under the regulations issued by the Condominium Committee.
  • collect common expenses from co-owners To be used as expenses for maintenance and repair of the central utility system.
  • Determine the method of conduct and work schedule Supervise and control operations
  • Other as assigned


Qualification:

  • Thai contract
  • Bachelor's degree in any field
  • At least 3-5 years of experience in building or condominium management
  • Able to work as a team and work under pressure
  • Responsible Detailed, careful, honest, patient and able to solve immediate problems well.
  • High leadership, good-natured, diligent, patient, disciplined
  • Proficient in the use of computers and Microsoft Office (Excel, Word, PowerPoint)
  • Able to communicate in basic English at a good level
  • Able to work 6 days/week and regular projects assigned
  • Working in various branches such as Trat, Phang Nga, Surat Thani and in some cases must be able to travel to other affiliated branches (upcountry)
  • No criminal record both inside and outside the country
 Executive Assistant Manager  (EAM)

 Responsibilities:

  • Manage the property team, to provide courteous, professional, efficient and flexible service that is consistent with the company standard policies & procedures in order to maximize guest satisfaction.
  • Checking on the availability of accommodations or transportation on a traveler's desired travel dates
  • Ensure the smooth and efficient operations in the department through prompt, effective and proper reservations service to achieve maximum room revenue in order to meet and exceed the revenue target.
  • Maintains a thorough knowledge of the room rack locations types of rooms, room rack operations, package plans, property facilities.
  • Take reservations using the hotel reservation system, ensuring maximum occupancy and rates are obtained.
  • Dealing efficiently with day to day billing and guest service queries.
  • Using information available, plan and control both the preparation of future shifts and effective communication to the team.
  • Be flexible at all times in order to cover the unexpected needs of the property.
  • Ensuring that reservations are dealt with in an efficient and pleasant manner.
  • To be fully conversant with the facilities, services and special promotions offered by the hotel and to pass this information on the guest whenever the possibility arises in order to maximize hotel sales.
Qualifications:
  • Bachelor's degree or higher in Hotel Management or related field
  • Minimum 3-7 years' experience at the Front Office
  • Through knowledge of the Front Office procedures and familiarity with the various services provided by the hotel.
  • Ability to receive guests in a friendly and courteous manner.
  • Ability to manage and motivate staff.
  • Extrovert, strong sense of responsibility, alert and agile, pleasant personality.
  • Excellent organization and time management skills
  • Experience handling cash, accounting procedures, and general administrative tasks
Interested applicants are invited to send an application by e-mail with full resume indicating qualification, experience, expected salary and recent photo to email or contact to 02-4430585#2102 or 061-637-1415

www.santhiya.com

  Apply Now  

Loyalty & Data Operations Assistant Director

27-Oct-2023
Central Group (Centara Hotels & Resorts) | 32791Thailand - Pathumwan
This job post is more than 31 days old and may no longer be valid.

Central Group (Centara Hotels & Resorts)


Job Description

Roles & Responsibilities:

  • Corporate & business-level strategy: Work closely with senior executives across functions - such as product, sales, marketing, business development, and finance - to set our strategy and drive key business initiatives.
  • Strategic knowledge & insights: Develop outstanding insights on our markets, competitors, and business trends, and disseminate this knowledge Centara stakeholders to inform key decisions.
  • Operational excellence to manage Centara The1 accountability, as well as identifying and monitoring critical success metrics
  • Manage user access requested by property on loyalty system, Centara Deals, and Paid Membership Program.
  • Work with IT and customer data to improve data and metrics tracking initiatives to get better insights into customers, segmenting customers for targeted marketing initiatives.  Leverage analytics and experimentation capabilities to increase customer lifetime value across different customer segments.
  • Drive property’s operations to align business processes and any compliance such as GDPR and PDPA including any other compliance that could occur.
  • Identify and develop where the concerned CRM Operation areas that need to be improved.
  • Manage tracking, reporting and monitoring KPI’s, as well as multiple deadline-oriented projects concurrently and thrive in a fast-paced environment.
  • Develop role out plans and training programs to introduce new properties joining CHR network to the program.
  • Organize loyalty program communication materials, collaterals, and so on to ensure the maximum impact of Centara The1 membership program at all Centara properties.
  • Lead the design, testing approaches and strict campaign measurement methodology, including design and management of control groups.
  • Develop and implement marketing techniques that will drive new customers

Job Requirements:

  • Bachelor’s degree; MBA or other advanced technical degree preferred.
  • 10-12 years of data analytics and operation management.
  • Strong analytical abilities, especially with respect to experimental design and analysis.
  • Strategic thinking and planning, hands-on mentality.
  • Excellent skills in presenting and analyzing data and creating actionable reports.
  • Experience in and a passion for projects involving big data and statistical models.
  • Strong communications skills which enable others to understand complex specialist terminology relating to CRM technology solutions.
  • Good command of English language, both spoken and writtenExcellent interpersonal skills and demonstrated ability to report and persuade different levels, including senior management.

  Apply Now  

Hotel General Manager (Holiday Inn Phuket)

24-Oct-2023
Destination Resort | 32590Thailand - Phuket
This job post is more than 31 days old and may no longer be valid.

Destination Resort

Ever wonder what it’s like to be part of the Destination Team? Well here’s a little taste…We work hard to create an environment that appeals to the very best people in the industry. We strive for a culture of FUN, exceptional service, and industry leading innovation. We celebrate diversity, promote wellbeing, and support the needs of a global career. Our fast-paced environment welcomes challenges and our problem solvers come out on the other side as STARS.

Our HUNGER for more has created a diverse portfolio of FUN Iconic American brands like Hooters, Hard Rock Café, and Big Boy. To locally founded brands like The Drunken Leprechaun, Wow Cow, Wing It!, Boom Boom Burger, Power Bowl, and many many more.

Our PASSION for people and FUN has led to top talent who are dedicated to making things GREAT!

Have an appetite for FUN and innovation? Always hungry for more? Want to be a part of something great?

“We create GREAT places to BE!”


Job Description

Summary

To create and maintain a customer-driven hotel using a guest-focused vision that inspires hotel employees to perform at their best. Oversee the quality process to ensure customer satisfaction through consistent delivery of both product quality and service in alignment with the hotel's profitability goals. Take full responsibility and develop strategic plans to ensure achievement of high standards in service, administration and operational management at all times.

They will have substantial fundraising and management experience, a talent for building relationships and a proven track record in securing funds from statutory sources, foundations, trusts and major donors. Experience in development of an individual donor program, including donor marketing is also an advantage.

Responsibilities

  • Oversee the quality process to ensure customer satisfaction
  • Take full responsibility and develop strategic plans to ensure achievement of high standards in service, administration and operational management at all times
  • To achieve and optimize business targets
  • Lead successful hotel operations and team cohesion for each department
  • Maintain Novotel brand standards and ensure outstanding guest experience.
  • Identify and retain top talent.
  • Ensure effective and productive owner relationship
  • Quality service management
  • Ensure communications from the leadership team are conducted effectively to all line employees to achieve  maximum efficiency and in a way that demonstrates leadership values
  • Complete necessary reports on a monthly basis or as requested reflecting results achieved; variances and actions for specified periods.

Requirement

Essential Skills and Knowledge

  • Relevant tertiary qualification in Hotel Management required
  • Minimum of 2 years experiences as General Manager
  • Dynamic & energetic personality
  • Focused & targets driven operator
  • In a first class hotel organization, daily management of all areas of operations involving human resources, food and beverage, budget management, rooms, housekeeping, resort maintenance, landscaping and wildlife, and administration of services, i.e., water sports and optional activities.
  • Additional language ability preferred.

Competencies

  • Excellent command of the English language.
  • Ability to communicate to the team the business goals, as well as the resort specific goals, and to encourage and support initiatives, which may assist those goals.
  • Strong leadership, organizational and administrative skills and good understanding of business and finance and Strong budgeting and forecasting skills.
  • Relevant tertiary qualifications in Tourism / Hospitality Management or equivalent are an advantage.
  • Understanding of large, multi-cultural organizations.

Destination Resort

38 Chavanich Building 2nd Floor Soi Sukhumvit 69

Phra Kanong-Nuea, Wattana,

Bangkok 10110 Thailand.

  Apply Now  

Nightclub Manager

24-Oct-2023
CLUB 22 (Holiday Inn Sukhumvit 22) | 32589Thailand - Wattana
This job post is more than 31 days old and may no longer be valid.

CLUB 22 (Holiday Inn Sukhumvit 22)

CLUB 22 is a new nightclub located at Holiday Inn Sukhumvit 22
We are looking for an outlet manager who enjoy nightlife business and experience in nightclub opeations.


Job Description

https://web.facebook.com/club22bangkok

Job responsibilities:


  • Overseeing the day-to-day operations of the nightclub, including staffing, security, and customer service.
  • Ensuring that the club is clean, safe, and compliant with all relevant laws and regulations.
  • Hiring, training, and scheduling staff, including bartenders, servers, security personnel, and DJs.
  • Supervising and providing direction to the staff during shifts.
  • Managing the nightclub's budget and expenses.
  • Tracking revenue, profits, and expenses.
  • Implementing strategies to increase profitability. 
  • Collaborating with promoters and event organizers to host special events and parties.
  • Ensuring excellent customer service by addressing customer concerns and resolving issues. 
  • Implementing and maintaining security protocols to ensure the safety of patrons and staff.
  • Dealing with any security issues or incidents that may arise.

    Qualifications

  • Bachelor's degree in hospitality management, business administration, or a related field
  • Previous experience in the nightlife industry. Candidates may need several years of experience in roles such as bartender, server, or assistant manager before becoming a nightclub manager.
  • Strong leadership and management skills are essential for overseeing staff and ensuring smooth operations.
  • Excellent customer service skills for maintaining a positive atmosphere and addressing customer concerns.
  • Understanding of budgeting, financial management, and cost control is important for managing the nightclub's finances effectively.
  • Effective communication is crucial for dealing with staff, customers, and vendors, as well as for marketing and promotion efforts.
  • The ability to handle unexpected situations, such as disputes or security issues, is important in this role.
  • Nightclub managers often work late hours, including weekends and holidays, so flexibility in scheduling is typically required.


  Apply Now  

Hotel Pre-Opening General Manager

19-Oct-2023
Jitsamrit Development Co., Ltd. | 32430Thailand - Pathumwan
This job post is more than 31 days old and may no longer be valid.

Jitsamrit Development Co., Ltd.

With over 40 years of experience combined in the hospitality and real estate industries, Jitsamrit Development is offering a comprehensive real estate development solution, focusing in hotel development.  The complete structure offers to all investment opportunities and potential owners are leveraged by a one stop solution


Job Description

Responsibilities:

  • To conduct pre-opening meetings with Owners & Project team and provide them with necessary inputs.
  • Prepare and present pre-opening process presentation to Owners and hotel operations team, explain the various stages and nuances of pre-opening, including the standard requirements and compliances that are required.
  • To ensure that the project and the operation team comply to all pre-opening processes, operational brand standards, insurance requirements and etc.
  • Must ensure that the planning of all BOH areas are completed on time and in accordance with operational requirement, coordinating the same with the Facility Planning consultant.
  • Coordination with Hotel Operator to timely execute pre-opening support.
  • Using corporate templates for all pre-opening documents, which includes list of operating supplies, insurance checklist, pre-opening budget etc.
  • Develop the pre-opening budget for each hotel along with CHSA HR and Commercial Services.
  • Supervising and coordinating with the pre-opening and opening hotel’s management team such as GM, DOF, and DOSM to establish pre-opening process and monitor the operation overview.
  • To coordinate with Technical Services and Procurement team to ensure homogeneity in pre-opening reporting numbers, and regularly update project status.
Requirements
  • At least one hotel pre-opening of an international chain hotel.
  • At least 3 years in a general manager, deputy hotel manager position, director rooms division or director sales and marketing position.
  • Profound computer knowledge with MS office (Excel, Word, Power Point).
  • Sound knowledge of hotel departmental organization and operational workflow, with capabilities for reviewing architectural drawings during project planning phase and to provide valuable input to optimize back and front of house planning.
  • Financially knowledgeable about typical hospitality ratios and KPI’s, capable to establish pre-opening budgets and assisting the pre-opening teams to establish the operational financial planning and operational budget.
  • Commercial knowledge for coordinating together with corporate commercial team and the pre-opening team the formulation of hotel launching campaign and the business plan. Understand the positioning of the Brand, services provided and how customer needs can be met and be capable of closing business.
  • Leadership and communication skills to lead pre-opening general managers together with the teams.
  • Presentation skills for conducting meetings for Owner and pre-opening teams.
  • Ability to proactively prioritize needs, self-management, put first things first and effectively manage resources and time.
  • Negotiation skills to understand the cost/benefits of prospective business and vendor contracts and negotiates contracts which result in mutually beneficial outcomes.
  • Understanding the strategic impact of brand positioning, brand architecture how products and services offered compare within the competitive market for targeted market segments.
  • Ability to manage multiple projects simultaneously.
  • Demonstrate problem-solving project management experience and skills.
  • Strong interpersonal and team leadership skills.
  • Strong organizational, time management, and verbal and written communication skills.
  • Self-motivated, result oriented and organized with ability to deliver against deadlines.
  • Proficiency in Microsoft Office tools, especially PowerPoint, Excel and Word.
  • Positive and able to work independently.
  • Strong attention to detail and accuracy in work.
  • Must be fluent in English communication, both verbal and written.
  • Willing to travel domestic and overseas.

  Apply Now  

General Manager

17-Oct-2023
Day Star Co., Ltd. | 32312Thailand - Chiang Mai
This job post is more than 31 days old and may no longer be valid.

Day Star Co., Ltd.

Managed by Rasa Hospitality.

Rasa Hospitality - Management & Development, is a Bangkok-based hospitality group that owns, develops and manages hotels & resorts in Thailand.

Our vision is to develop and manage a unique hotel network fostering successful partner relationships built on trust and understanding. Also provide expertise to create the best guest experience for the hotels, career development for the associates, and sustainable profits for the owners.

Our mission is to create a line of unique brands to become the best choice for hotel investors and owners who wish to engage in management agreements with an experienced and successful Thai hospitality company with a proven track record of success.



Job Description

Scope of work:

Oversees all aspects of Resort Management in accordance with Company’s mission statement, including maximization of financial performance, guest satisfaction, and staff development within established quality standards. Responsible for training and development of all hotel staff whilst leading by example.

Operational Responsibilities

  • Creates an operating environment that assures consistent and improving guest satisfaction. Acts as the role model for the company culture.
  • Monitors the performance of the hotel through verification and analysis of guest & staff satisfaction systems.
  • Leads and coaches team especially heads of departments to work and follow the same goal.
  • Confidently makes decision and solves challenges for the best interest of hotel.
  • Implementing and encouraging team for new activities or new ideas to maximize F&B and other revenues.
  • Maintains product and service quality standards by conducting ongoing evaluations and investigating complaints. Initiates corrective measures and actions.
  • Ensures good safety practices of employees and guests, assisting in the maintenance of proper emergency and security procedures.
  • Establishes and maintains applicable preventive maintenance programs to protect the physical assets of the hotel.
  • Produces timely and accurate daily, weekly and monthly reports as assigned.
  • Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc.
  • Evaluates all HOD’s on a continuous basis to ensure their KPI’s are achieved and exceeded. Offers support and advise on achievement of key indicators.
  • Ensures the hotel is as sustainable as possible within budgeted framework.
  • Answers all and any guest comments, both external and internal, in a timely and constructive manner.

Financial Responsibilities

  • Responsible for financial performance of Hotel, including achieving target income in all revenue generating departments and controlling their expenses to be in line with GOP while managing overall Cash Flow.
  • Directs, develops and manages annual budget planning process together.
  • Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits.
  • Has full understanding of expenses related to the all departments including cost of sales, payroll and other expenses related to all departments as set out in Annual Budgets.

Marketing Responsibilities

  • Supporting all departments in creating promotions through advertising media to create awareness and a positive image resort.
  • Create ambiance and activities of FB and drive for popularity.
  • Executes local marketing, sales, and operational activities, producing results that meet or exceed the hotel’s business plan.
  • Develop and implement an intuitive and efficient marketing strategy to promote the hotel’s services.

Qualification:

  • Bachelor degree or higher in Hospitality Management or related field.
  • Fluent in English and/or Thai. Other languages would be advantage.
  • > 5 years of experiences in a hospitality business with a minimum of 1-3 years as RDM.
  • Knowledgeable in Resort Management.
  • Hard working and willing to learn.
  • Demonstrated strong leadership and team building skills.
  • Be able to work in Mae Rim, Chiang Mai.

  Apply Now  

Director of Health & Wellness

17-Oct-2023
Sri panwa Management Co., Ltd. | 32314Thailand - Phuket
This job post is more than 31 days old and may no longer be valid.

Sri panwa Management Co., Ltd.

Sri panwa Management Co., Ltd.

Sri panwa, a luxury hotel private pool villa & spa resort in Phuket Thailand. Perched high atop Cape Panwa and commanding breathtaking views of the Southeastern tip of Phuket, occupying the Cape Panwa peninsula in its entirety, the ultimate in luxury vacation accommodation on Phuket Island.

Sri panwa is a mixed development offering one to two bedroom Pool Villas and three to five bedroom Villas for Sale. Scattered within 40 acres of lush, tropical surroundings and offering accommodation of the highest quality, maximum privacy and superior service. Perched on one of the globe’s most beautiful coastlines, Sri panwa was awarded the World’s hotel with the best views by Beach Tomato UK and voted among the top 3 Beach Bars worldwide by CNNGo, 2011.

All pool villas offer panoramic ocean views, while some boast full and uninterrupted 300-degree ocean views. Sri panwa is an oasis of calm and luxury in one of the finest locations on Phuket Thailand. Spectacular island, Andaman Ocean, sunrise & sunset views are part of everyday life here at Sri panwa, the luxury hotel in Phuket.


Job Description

The Director of Health and Wellness is the key leader overseeing the Clinique Spa Team and day to day operations of Cool Spa at Sri panwa Phuket. The Director of Health and Wellness has the responsibility to implement a regional business strategy in conjunction with senior management, and then to lead the implementation of that strategy. This includes accountability for the overall performance of the spa.

Qualifications

• Professionally qualified to work in Spa & Wellness field

• Prior working experience in clinic/medical operations

• 5 years’ experience in a similar role in a 5-star spa/wellness resort

• Experience working in Asia/Thailand

• In-depth knowledge of the medical & wellness market

• Strong financial acumen

• Excellent communication and leadership skills

• Solid knowledge of spoken and written English

• Highly motivated and able to teach leadership skills

• Positive attitude toward leadership and team work

• Ability to relate in various cultures

• Well-groomed and articulated

• Interest in Organizational Development

  Apply Now  

Assistant General Manager - Blue By Alain Ducasse [ICONSIAM]

5-Oct-2023
Blue by Alain Ducasse | 31749Thailand - Klongsan
This job post is more than 31 days old and may no longer be valid.

Blue by Alain Ducasse

With over 30 acclaimed restaurants around the world, ranging from bistro to 3 Michelin stars, French Chef, Alain Ducasse is one of the world’s most celebrated Chef. Blue by Alain Ducasse will be his first restaurant to open in Thailand, in Q4 2019 at ICONSIAM in Bangkok. A haven of peace in a fast paced environment  set within a grandiose décor, honouring Thai craftsmanship tradition in a vibrant design, bringing together the best of the French and Thai cultures.

Blue by Alain Ducasse is looking for professional and passionate candidates to be part of what will be one of Bangkok’s most exciting opening.


Job Description

SUMMARY:

As Assistant General Manager at Blue by Alain Ducasse, you will be responsible for the direct operational management of the FOH team. As Assistant General Manager, you will be required to support the Restaurant General Manager and be able to step in when required

 PRIMARY RESPONSIBILITIES: 

  • To ensure that the restaurant is ready to operate at the highest standard by driving the FOH team
  • To contribute to a good economic and human resources management of the restaurant, and maintaining high moral and grooming standards
  • To increase our regular clientele by networking and obtaining repeat custom
  • To maintain service standards and contribute to the briefing
  • To manage, drive and develop all service staff.
  • To actively supervise restaurant open/close check lists
  • To make contribute to staff interviews and recruitment
  • To ensure the smooth guest service and operation in the restaurant 
  • Conduct monthly report with stewarding regarding inventory and breakages
  • To take orders, and drive the high level of service and ensure guest satisfaction
  • To ensure that customers are correctly charged, present the bill and take payment from the customer in accordance with the procedures in place
  • To ensure the banking and billing are completed accurately at all times, followed by daily reports
  • To be able to contribute to briefing
  • To ensure the attendant record of staffs are completed with timeline and coordinate with HR for staff’s benefits, recruitments, other relates
  • To liaise with suppliers in order to ensure that the restaurant is always adequately stocked (linen, chemicals etc)
  • To make a request special order through BOC/PWF
  • To actively supervise training sessions to ensure that staff can perform their duties correctly
  • To supervise and support the restaurant reservations, festive and private event coordination
  • To secure current service standards and strive to improve them
  • To handle complaints with humility and empathy, following up if required
  • To prepare financial reports / Daily report – Weekly report
  • To be able to step in , replace and lead the team during General Manager absence
  • Other duties as assigned by Restaurant General Manager
COMPETENCIES :
  • Computing excel
  • Accounting & administrative management
  • Native Thai speaker & Fluent English.
  • Legal obligation (labour law, food safety)
  • People management, soft skills
  • Food, Wine & Beverage knowledge

 QUALIFICATIONS:

  • Previous experience in Michelin Star Restaurant, five star hotel or fine dining restaurant at least 3 4 years
  • Experience in establishing recruitment, training and leadership systems

  • Prior restaurant management position, with fine dining preferred
Interested person may send your resume and a copy of transcript of Records via APPLY NOW or address below: Phone: 084-438-3279 (K.Pilailak)

  Apply Now  

GM for Hotel in Khaoyai max 200K (50498)

3-Oct-2023
PASONA RECRUITMENT (THAILAND) CO., LTD. | 31607Thailand - Nakhon Ratchasima
This job post is more than 31 days old and may no longer be valid.

PASONA RECRUITMENT (THAILAND) CO., LTD.

PASONA was founded in 1976. It is human resource consultant and recruitment service that has 110 offices in Japan and 34 overseas offices around the world.   Our office in Thailand does not only provide personnel recruitment service in local leve ,but also porvide boundless personnel recruitment. Whether personnel from Japan for oveseas companies or personnel from overseas for Japan companies etc.
  

In additional we give a Job provide support in leading business sector such as job in leading joint venture companies or job in various industrail sector around the world.    

We are strongly confident that you will absolutely discover your suitable job with our recruitment information on pasona website. Now complete a free registration with us and then search for your suitable job.

Pasona HR Consulting Recruitment (Thailand) Co., Ltd.

98 Sathorn Square Office Tower 26th Fl., Unit No. 2602-2604

North Sathorn Rd., Silom, Bangrak, Bangkok 10500, Thailand

www.pasona.co.th


Job Description

  • Full ownership of property commercials, including rooms and F&B
  • Budget management, P&L analysis, planning, and forecasting
  • Developing strategies for exceptional customer service
  • Building long-term relationships with suppliers and contractors
  • Seeking local partners for F&B, events, and activities
  • Collaboration with Brand Office departments
  • Creating operational guidelines for rooms and F&B
  • Monitoring staff performance and conducting daily meetings
  • Ensuring health, safety, and security of guests and employees
  • Maintaining high standards of hygiene and cleanliness
  • Manpower management and staffing
  • General responsibilities for overall property operations
Qualifications
  • Minimum 5 years of experience in a similar hospitality role
  • Strong leadership and management skills with a hands-on, solution-focused approach
  • Willingness to lead by example and work alongside the team
  • A keen eye for quality and a passion for personalized service
  • Comfortable with both strategic planning and day-to-day operations
  • Effective communication skills, including reporting and performance analysis
  • Mentoring mindset to develop and support the team
  • Delegation skills
  • Resourcefulness and adaptability to changing business needs
  • Willingness to learn and adapt to new technology and digital systems
  • Empathetic and dedicated to building relationships with guests, team, suppliers, and the community
  • Fluent in English and proficient in Thai
  • Willingness to relocate to Khao Ya

  Apply Now  

Resort Manager

2-Oct-2023
Santhiya Resorts & Spas Co., Ltd. | 31571Thailand - Phuket
This job post is more than 31 days old and may no longer be valid.

Santhiya Resorts & Spas Co., Ltd.

Santhiya Koh Phagnan Resort and Spa Co., Ltd.

This gem of a resort embraces the true meaning of Natural Beauty. Stretched over 18 acres of glorious tropical landscapes, Santhiya Resort & Spa is an all-inclusive eco-chic natural hideaway with glorious teakwood accommodations and world-renowned service and hospitality. Lush tropical forests, crystal clear bay and private beach set the perfect backdrop for splendid gourmet meals, cascading poolside waterfalls, luxurious spa treatment at Ayurvana Spa or an exciting array of outdoor water activities. Only 30 minutes by speedboat from Samui Island, paradise awaits...where beauty comes naturally and elegant designs along with eco-friendly conservation inspires all.

Santhiya Koh Yao Yai Resort and Spa Co., Ltd.

Nestled in a tranquil cove on Koh Yao Yai's tranquil west coast, Santhiya Koh Yao Yai Resort & Spa is surrounded by 38 acres of unspoiled tropical forest just 20 minutes by speed boat from Phuket. The eco-luxury resort comprises 30 teakwood villas that blend in perfectly with the natural surroundings and offers a rare, private stretch of beach frontage. Unrivaled guest facilities include a spectacular waterfall swimming pool, an indulgent spa offering a range of pampering treatments and a world class restaurant serving the absolute best in Thai and global cuisine.


Job Description

Resort Manager (RM) 

 Responsibilities :

  • Plan and control the work of subordinates according to the assigned projects. conform to the standard
  • PLAN AND CONTROL Ready to clarify to colleagues and subordinates for acknowledgment and practice
  • Control and monitor the performance of subordinates to be in accordance with the standards of work
  • Give advice and solve problems related to effective collaboration with subordinates.
  • Manage matters for the sake of management And take care of the common property to be in normal condition ready to use at all times. and for the benefit of co-owners
  • Purchasing/providing assets as well as providing various facilities services to co-owners in the condominium under the regulations issued by the Condominium Committee.
  • collect common expenses from co-owners To be used as expenses for maintenance and repair of the central utility system.
  • Determine the method of conduct and work schedule Supervise and control operations
  • Other as assigned


Qualification:

  • Thai contract
  • Bachelor's degree in any field
  • At least 3-5 years of experience in building or condominium management
  • Able to work as a team and work under pressure
  • Responsible Detailed, careful, honest, patient and able to solve immediate problems well.
  • High leadership, good-natured, diligent, patient, disciplined
  • Proficient in the use of computers and Microsoft Office (Excel, Word, PowerPoint)
  • Able to communicate in basic English at a good level
  • Able to work 6 days/week and regular projects assigned
  • Working in various branches such as Trat, Phang Nga, Surat Thani and in some cases must be able to travel to other affiliated branches (upcountry)
  • No criminal record both inside and outside the country
 Executive Assistant Manager  (EAM)

 Responsibilities:

  • Manage the property team, to provide courteous, professional, efficient and flexible service that is consistent with the company standard policies & procedures in order to maximize guest satisfaction.
  • Checking on the availability of accommodations or transportation on a traveler's desired travel dates
  • Ensure the smooth and efficient operations in the department through prompt, effective and proper reservations service to achieve maximum room revenue in order to meet and exceed the revenue target.
  • Maintains a thorough knowledge of the room rack locations types of rooms, room rack operations, package plans, property facilities.
  • Take reservations using the hotel reservation system, ensuring maximum occupancy and rates are obtained.
  • Dealing efficiently with day to day billing and guest service queries.
  • Using information available, plan and control both the preparation of future shifts and effective communication to the team.
  • Be flexible at all times in order to cover the unexpected needs of the property.
  • Ensuring that reservations are dealt with in an efficient and pleasant manner.
  • To be fully conversant with the facilities, services and special promotions offered by the hotel and to pass this information on the guest whenever the possibility arises in order to maximize hotel sales.
Qualifications:
  • Bachelor's degree or higher in Hotel Management or related field
  • Minimum 3-7 years' experience at the Front Office
  • Through knowledge of the Front Office procedures and familiarity with the various services provided by the hotel.
  • Ability to receive guests in a friendly and courteous manner.
  • Ability to manage and motivate staff.
  • Extrovert, strong sense of responsibility, alert and agile, pleasant personality.
  • Excellent organization and time management skills
  • Experience handling cash, accounting procedures, and general administrative tasks
Interested applicants are invited to send an application by e-mail with full resume indicating qualification, experience, expected salary and recent photo to email or contact to 02-4430585#2102 or 061-637-1415

www.santhiya.com

  Apply Now  

Loyalty & Data Operations Assistant Director

26-Sep-2023
Central Group (Centara Hotels & Resorts) | 31276Thailand - Pathumwan
This job post is more than 31 days old and may no longer be valid.

Central Group (Centara Hotels & Resorts)


Job Description

Roles & Responsibilities:

  • Corporate & business-level strategy: Work closely with senior executives across functions - such as product, sales, marketing, business development, and finance - to set our strategy and drive key business initiatives.
  • Strategic knowledge & insights: Develop outstanding insights on our markets, competitors, and business trends, and disseminate this knowledge Centara stakeholders to inform key decisions.
  • Operational excellence to manage Centara The1 accountability, as well as identifying and monitoring critical success metrics
  • Manage user access requested by property on loyalty system, Centara Deals, and Paid Membership Program.
  • Work with IT and customer data to improve data and metrics tracking initiatives to get better insights into customers, segmenting customers for targeted marketing initiatives.  Leverage analytics and experimentation capabilities to increase customer lifetime value across different customer segments.
  • Drive property’s operations to align business processes and any compliance such as GDPR and PDPA including any other compliance that could occur.
  • Identify and develop where the concerned CRM Operation areas that need to be improved.
  • Manage tracking, reporting and monitoring KPI’s, as well as multiple deadline-oriented projects concurrently and thrive in a fast-paced environment.
  • Develop role out plans and training programs to introduce new properties joining CHR network to the program.
  • Organize loyalty program communication materials, collaterals, and so on to ensure the maximum impact of Centara The1 membership program at all Centara properties.
  • Lead the design, testing approaches and strict campaign measurement methodology, including design and management of control groups.
  • Develop and implement marketing techniques that will drive new customers

Job Requirements:

  • Bachelor’s degree; MBA or other advanced technical degree preferred.
  • 10-12 years of data analytics and operation management.
  • Strong analytical abilities, especially with respect to experimental design and analysis.
  • Strategic thinking and planning, hands-on mentality.
  • Excellent skills in presenting and analyzing data and creating actionable reports.
  • Experience in and a passion for projects involving big data and statistical models.
  • Strong communications skills which enable others to understand complex specialist terminology relating to CRM technology solutions.
  • Good command of English language, both spoken and writtenExcellent interpersonal skills and demonstrated ability to report and persuade different levels, including senior management.

  Apply Now  

Loss Prevention Manager

22-Sep-2023
Royal Orchid Hotel (Thailand) Public Company Limited | 31149Thailand - Bangrak
This job post is more than 31 days old and may no longer be valid.

Royal Orchid Hotel (Thailand) Public Company Limited

URGENTLY REQUIRED !!!The Royal Orchid Sheraton Hotel & Towers is superbly situated on the eastern bank of the Chao Phya, the fabled “River Of Kings”. It is the only riverside hotel on the eastern bank of Bangkok to offer all rooms that command an expansive and magnificent view of the river. Located in the heart of Bangkok’s business and entertainment district, all modes of transport are convenient. These include taxis, buses, “tuk-tuks”, trains and the hotel limousines. In the heart of this 5,000-year-old Buddhist kingdom, the city of Bangkok is home to the Royal Orchid Sheraton Hotel & Towers. Here on the banks of the Chao Phya, “River of Kings,” visitors have a perfect base from which to enjoy the floating markets spiced with the scent of jasmine, classical masked drama, and colourful, fun-filled elephant shows. Shoppers will enjoy the variety of Thai Silks, jewelry, pottery, handicrafts, and antiques from Asia.


Job Description

Managing Security Operations

• Assists in the development and implementation of emergency procedures.

• Recommends follow-up action for security breaches.

• Conducts investigation of all losses of property assets and refers to proper management for disposition.

• Deploys security staff to effectively monitor and protect property assets.

• Complies with all Corporate Security safety and security management guidelines and procedures.

• Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service.

• Conducts periodic patrols of entire property and parking areas.

• Recognizes success across areas of responsibility.

• Handles guest problems and complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

• Identifies and makes recommendations for minimizing physical hazards and unsafe work practices.

• Implements action plans to monitor and control risk.

• Keeps abreast of local criminal activity as it may impact property.

• Maintains required reports and documentation regarding patrols of property and parking areas.

• Inspects all security equipment and ensures it is fully functioning.

• Provides means for obtaining necessary medical attention on a timely basis.

• Conducts hourly employee performance appraisals according to Standard Operating Procedures.

• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

• Completes disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.

• Maintains first aid and CPR certifications required for Security officers.

• Implements local authority requirement for security and safety.

Leading Security Teams

• Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to security officers.

• Celebrates successes by publicly recognizing the contributions of team members.

• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

• Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

• Serves as a role model to demonstrate appropriate behaviors.

Providing and Ensuring Exceptional Customer Service

• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.

• Empowers employees to provide excellent customer service.

• Meets quality standards and customer expectations on a daily basis.

• Provides services that are above and beyond for customer satisfaction and retention.

Conducting Human Resources Activities

• Assists in minimizing cost of accident claims through aggressive claims management.

• Brings issues to the attention of Human Resources as necessary.

• Strives to improve service performance.

• Administers property policies fairly and consistently.

Additional Responsibilities

• Analyzes information and evaluates results to choose the best solution and solve problems.

• Develops and maintains a working relationship with local law enforcement authorities.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Provides guidance in setting health and safety policies and standards.

• Coordinates with Event Sales for VIP escort and media control for large events.

  Apply Now  

General Manager (The Peri Khaoyai) Base on Khaoyai (Urgent)!

18-Sep-2023
Sansiri Public Company Limited | 30877Thailand - Nakhon Ratchasima
This job post is more than 31 days old and may no longer be valid.

Sansiri Public Company Limited

บริษัทแสนสิริจำกัด (มหาชน) และบริษัทในเครือ  

  • บริษัทพลัสพร็อพเพอร์ตี้จำกัด   
  • บริษัททัชพร็อพเพอร์ตี้จำกัด  
  • บริษัทพิวรรธนาจำกัด   
  • บริษัทแสนสิริแลนด์จำกัด  
  • ฯลฯ

บริษัทแสนสิริจำกัด (มหาชน) หนึ่งในผู้นำธุรกิจการพัฒนาอสังหาริมทรัพย์ของประเทศไทยที่มีผลงานอันโดดเด่นมากมายทั้งด้านงานพัฒนาโครงการอสังหาริมทรัพย์บริหารอาคารบริหารงานขายบริการที่ปรึกษาการลงทุนบริการตรวจสอบอาคารบริการด้านเครื่องใช้ไฟฟ้าและเครื่องปรับอากาศ

บริษัทแสนสิริจำกัด (มหาชน) เป็นบริษัททีพัฒนาการที่ไม่หยุดนิ่งรวมถึงการเป็นผู้ริเริ่มและนำแนวคิดใหม่มาใช้ในการสร้างสรรค์ผลงานคุณภาพเพื่อสังคมที่ดีในวันนี้และวันหน้าและในการรักษามาตรฐานการดำเนินงานให้มีประสิทธิภาพอย่างต่อเนื่องบริษัทฯมุ่งที่จะรักษาและพัฒนาบุคลากรให้มีคุณภาพพร้อมด้วยการจัดสวัสดิการที่เพียบพร้อมเพื่อรองรับการขยายตัวในการดำเนินงานอย่างไม่หยุดยั้ง

บริษัทแสนสิริจำกัด (มหาชน) ต้องการบุคลากรที่มีความรู้ความสามารถมาร่วมสร้างสรรค์ผลงานคุณภาพและพร้อมที่จะเติบโตก้าวหน้าไปพร้อมกับเรา

We are SANSIRI เราอยากให้ คุณมาเป็นส่วนหนึ่งและเติบโตไปพร้อมกับเรา


Job Description

Job Purpose:

Under the guidance of the VP, Operations, oversee the operations of the Hotel with all its day to day operations.  Financial responsibility for the operations of the hotel to include revenue generation and expense control. Owner Relations.

Duties and Responsibilities:

  • Accountable for the entire operation and control of the hotel
  • Ensure appropriate and effective focus on business objectives on a day-to-day basis, while contributing to the strategic development and leadership of the hotel.
  • Monitor and action all guest feedback /mystery guest programs.
  • Influence strategy for the hotel in the short and long term.
  • Ensure that company reporting and control systems are adhered to.
  • Be fully accountable for the people, product and profit within the hotel – excellence in guest experience.
  • Develop and maintain Rooms staff structure. Embrace a continuous growth environment by recruiting, hiring, training, disciplining and rewarding employees in the hotel.
  • Lead, develop, motivate and empower employees to deliver operational best practice, identifying opportunities and making recommendations for improving efficiency and quality of service and operating standards.
  • Make certain that staff are trained to meet demands of existing jobs and developed to take advantage of promotion opportunities, which occur within the hotel/Company.
  • Be visible throughout the hotel on a daily basis, meeting with guests and clients as necessary.
  • Constantly review and update control systems and keep hotel a consistently safe environment for guests, employees, contract workers and other visitors.
  • Lead the executive team.   
  • Responsibility for Managing Owner Relationships.

Qualifications, Knowledge and Skills:

  • Minimum of 7 years General Management experience, preferably in boutique/lifestyle hotel sector.
  • High volume experience.
  • Outstanding interpersonal communication skills.
  • Sound decision making; the calm in the storm.
  • Act with integrity & confidence; our reputation is paramount to our success.
  • A proven track record in a management role with the ability to inspire, motivate and manage.
  • Highly motivated and pro-active; act with professionalism and positivity in all interactions.
  • Ability to deliver high and consistent service standards.
  • Ability to develop and deliver effective training.
  • Ability to multitask, work in a fast paced environment and have a high level attention to detail.
  • Flexibility to work a varied schedule, which may include weekends and holidays.
  • Strong verbal and written communication skills in English.
  • Understanding of food & beverage outlets.

  Apply Now  

Property Manager

13-Sep-2023
Savills (Thailand) Limited | 28184Thailand - Bangkok
This job post is more than 31 days old and may no longer be valid.

Savills (Thailand) Limited

URGENTLY REQUIRED!!!

บริษัท ซาวิลส์ (ประเทศไทย) จำกัด ดำเนินธุรกิจบริหารจัดการอสังหาริมทรัพย์แบบครบวงจร ให้คำปรึกษาด้านการบริหารอสังหาริมทรัพย์ เป็นบริษัทชั้นนำที่มีชื่อเสียงยาวนานมากว่า 30 ปี ด้วยศักยภาพการบริหารและความเชี่ยวชาญพิเศษด้านอสังหาริมทรัพย์ จึงเป็นที่ไว้วางใจของลูกค้าทั้งภายในและต่างประเทศ และได้รับประกาศนียบัตรรับรองมาตรฐานคุณภาพ ISO 9001:2000 ด้านการบริการ ปัจจุบันบริษัท มีการขยายธุรกิจเจริญเติบโตอย่างต่อเนื่อง เพื่อรองรับการขยายตัวทางธุรกิจในอนาคตของบริษัทฯ เราจึงต้องการบุคลากรที่มีความรู้ ความสามารถ ประสบการณ์ มีความมุ่งมั่น รักความก้าวหน้า พร้อมเจริญเติบโตไปกับองค์กรหลายอัตราดังนี้


Job Description

Property Manager

A property manager for a condominium is responsible for overseeing the day-to-day operations and maintenance of a condominium community or complex. This role requires a combination of administrative, managerial, and customer service skills. Here is a job description for a property manager in a condominium setting:

Job Summary: The Condominium Property Manager is responsible for managing and maintaining the overall operations of a condominium community. This role involves coordinating property maintenance, financial management, and ensuring a positive living experience for residents.

Key Responsibilities:

  1. Financial Management:
    • Prepare and manage the condominium association's budget.
    • Collect monthly dues and assessments from residents.
    • Pay bills, manage vendor contracts, and maintain financial records.
    • Provide regular financial reports to the condominium board.
  2. Property Maintenance:
    • Oversee the maintenance and repair of common areas, including landscaping, swimming pools, and parking facilities.
    • Coordinate with contractors and vendors for necessary repairs and maintenance.
    • Conduct regular property inspections to identify maintenance needs.
    • Ensure compliance with building codes and regulations.
  3. Resident Relations:
    • Act as the main point of contact for residents regarding concerns, inquiries, and requests.
    • Address resident complaints and work to resolve disputes among residents.
    • Foster a sense of community and organize resident events or meetings.
  4. Administrative Duties:
    • Maintain accurate records of all resident information, contracts, and correspondence.
    • Prepare and distribute notices, newsletters, and communications to residents.
    • Manage key access and security systems.
    • Handle lease agreements, move-in/move-out procedures, and parking assignments.
  5. Condominium Board Support:
    • Collaborate with the condominium board and attend board meetings.
    • Provide input and recommendations on policy changes and improvements.
    • Assist in the development and implementation of community rules and regulations.
  6. Emergency Response:
    • Develop and implement emergency response plans and procedures.
    • Be available to respond to emergencies and incidents outside of regular working hours.

Qualifications:

  • Bachelor's degree in property management, business administration, or a related field (preferred).
  • Relevant property management experience, especially in condominiums or homeowners' associations.
  • Strong knowledge of property management principles, laws, and regulations.
  • Excellent communication and interpersonal skills.
  • Proficiency in property management software and financial management tools.
  • Ability to handle conflict resolution and problem-solving.
  • Organized, detail-oriented, and able to multitask effectively.
  • Availability for on-call responsibilities, including evenings and weekends.

A condominium property manager plays a crucial role in ensuring the well-being and satisfaction of residents while maintaining the financial health and physical condition of the property. This job requires a combination of administrative, financial, and interpersonal skills to successfully manage a condominium community.

  Apply Now  

Regional Manager

12-Sep-2023
Manpower Group Thailand | 27606Thailand - Bangkok
This job post is more than 31 days old and may no longer be valid.

Manpower Group Thailand

Manpower Group Thailand

Manpower Thailand is part of ManpowerGroup - the leading global workforce solutions company, that helps organizations transform in a fast-changing world of work by sourcing, assessing, developing and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills.
With offices in 80 countries and more than 70 years of history, Manpower is the global leader in contingent and permanent staffing, providing organizations of all sizes with a continuum of staffing solutions to enhance business agility and competitiveness.
With our thorough understanding of staffing trends and our deep pool of highly qualified candidates, Manpower can deliver the talent, matching the right individual to the right job - faster and with better business results.
Manpower Thailand was established in March 1998. We provide staffing services in banking and finance, office service, information technology, engineering, technical areas, etc.
that can be separated into eight ranges of services which are:


Job Description


**Job Title:** Regional Manager

**Job Type:** Full-Time

**Job Summary:**
We are seeking a results-driven Regional Manager to oversee and manage the operations of multiple stores within our [Region/City] area. The Regional Manager will play a critical role in ensuring that each store achieves its operational and financial targets while upholding the company's standards of excellence.

**Key Responsibilities:**
1. **Store Management:**
- Provide leadership, direction, and support to Store Managers within the region.
- Monitor and evaluate the performance of each store, ensuring adherence to company policies and procedures.
- Collaborate with Store Managers to implement strategies for improving store operations, sales, and customer service.
2. **Operational Excellence:**
- Oversee the efficient and consistent operation of stores in the region.
- Ensure compliance with health and safety regulations, food quality standards, and operational procedures.
- Identify and implement process improvements to enhance operational efficiency.
3. **Financial Management:**
- Develop and manage regional budgets, ensuring that stores meet or exceed financial targets.
- Analyze financial reports and sales data to identify opportunities for revenue growth and cost control.
- Implement pricing and promotional strategies to maximize profitability.
4. **Team Development:**
- Recruit, train, and develop Store Managers and other regional staff.
- Foster a culture of teamwork, accountability, and continuous learning.
- Provide coaching and performance feedback to support professional growth.
5. **Customer Satisfaction:**
- Monitor customer feedback and take proactive measures to address issues and improve customer satisfaction.
- Champion exceptional customer service and uphold the company's commitment to quality.

**Qualifications:**

  • Bachelor's degree in Business Administration or a related field (preferred).
  • Proven experience in multi-unit retail management, with a minimum of [5] years in a leadership role.
  • Strong leadership and interpersonal skills.
  • Excellent problem-solving and decision-making abilities.
  • Financial acumen and experience with budget management.
  • Ability to travel within the region as needed.

  Apply Now  

General Manager - Hotel (BKK Based)

12-Sep-2023
Adecco Recruitment (Thailand) Limited | 27624Thailand - Bangkok
This job post is more than 31 days old and may no longer be valid.

Adecco Recruitment (Thailand) Limited

The Adecco Group - Headquarter in Zurich, Switzerland, The Adecco Group is the world’s leading HR solutions company. We believe in making the future work for everyone, and every day enable more than 3.5 million careers.  Through our 35,000 employees, we skill, develop, and hire talent in 60 countries, enabling organisations to embrace the future of work. As a Fortune Global 500 company, we lead by example, creating shared value that fuels economies and builds better societies.
Adecco Thailand – Adecco Group Thailand is the leader in Human Resources Solutions, offering Recruitment service, Employment Staffing Service, Service Outsourcing, Business Process Outsourcing and Human Capital Solutions. With over 33 years of experience in Thailand, we have developed the network and expertise to assist companies in building successful teams. We are now operated with 9 Business Units, connecting over 18,000 Associates each day through Adecco network of over 350 Employees. Our recruitment managers and consultants are in possession of expertise, knowledge of industry and employment trends, enabling us to fully understand HR requirements and offer the most practical solutions to our clients.


Job Description

Our client is a newly established hotel located in the heart of Bangkok, equipped with comprehensive facilities including a spa, gym, restaurant, and more.

They are seeking a General Manager with a strong passion for the hotel industry and prior pre-opening experience in the hospitality industry. Responsibilities will include assessing hotel layouts, strategizing the ideal customer demographic, overseeing Mechanical and Electrical engineering systems, confirming the grand opening date and handover timetable, and handling various other tasks.

Responsibilities:

  • Oversee all aspects of the hotel estate, including services, facilities, and staff, to guarantee an exceptional and unparalleled living experience
  • Finalize the grand opening date and plan the handover schedule, ensuring all preparations align with the timeline
  • Take charge of crucial property matters such as capital projects, customer service, and refurbishment
  • Analyze the hotel's layout, encompassing rooms, outlets, and office spaces, to optimize functionality and guest flow
  • Possess a strong understanding of hotel Maintenance and Engineering, working closely with engineering staff to maintain a safe environment
  • Supervise and provide training to staff, including butlers, housekeeping, and security personnel, ensuring the delivery of exceptional service
  • Prepare insurance coverage plans, encompassing liability and damage, along with facility readiness, seeking owner's approval.
  • Develop the revenue strategy supporting the hotel's positioning in both Thai and international markets
  • Demonstrate a comprehensive grasp of government regulations, ensuring the hotel's operation aligns with all relevant laws and rules
  • Serve as a public relations representative, elevating awareness of the hotel and its brand within the local community
  • Carry out additional assigned duties, which may include assuming the role of manager on duty


Qualifications:

  • Bachelor’s degree or higher education qualification, or equivalent, in Hotel Administration or Business Administration
  • 5 to 10 years of hotel management experience in Thailand, with prior experience in pre-opening roles within the hospitality industry
  • Experience in Food & Beverage concept design is a plus
  • Strong leadership skills with the ability to motivate and guide teams
  • Fluent English proficiency
  • Open to all nationalities, but the ideal candidate must be currently live in Thailand

If you have any inquiries and would like to discuss more about this role, please feel free to apply via "Apply Now" or contact K.Monlapat (Nes) Rungwarakul for more details at 02-121-3554 or monlapat.r(at)adecco.com for a confidential discussion.

  Apply Now  

Development Manager - Asia

12-Sep-2023
Minor Hotel Group Limited | 27626Thailand - Bangkok
This job post is more than 31 days old and may no longer be valid.

Minor Hotel Group Limited

Minor Hotels is an international hotel owner, operator and investor with a portfolio of more than 540 hotels in operation. Minor Hotels passionately explores new possibilities in hospitality with a diverse portfolio of properties designed intelligently to appeal to different kinds of travellers, serving new passions as well as personal needs. Through our eight unique brands (Anantara, Avani, Oaks, Elewana, Tivoli, NH Collection, NH, and nHow), Minor Hotels operates in 56 countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.


Job Description

Job Description

This role is integral to the Development function of Minor Hotels (MH) in Asia by supporting the team in the successful implementation of the company’s regional asset-light growth strategy. This includes managing market intelligence, structuring project pitches and commercial offers throughout the deal lifecycle for management and franchise contracts. The role reports into the AVP Development for the Asia region (excl. China and Australia).

Within this, the key responsibilities for this position are to:

Development Strategy. Support the continuous evolution of Development strategy for Asia through market intelligence and research. Identify target markets, conversion opportunities and attractive owning companies/partners in line with the overall business strategy of MH

Deal Assessment. Carry out financial analysis and due diligence on proposed hotel projects, including financial projections required to determine the viability of each deal. Maintain close relationship with other international operators and consultants for market intelligence purposes.

Deal Preparation. Manage the preparation of pitch documents in line with RFPs and Owner requirements. Safekeep and manage regional presentations and Development collaterals. Support and carry out live presentations. Prepare and structure commercial offers / MOUs in line with deal assessment, financial analysis undertaken, contract templates and development framework of MH.

Functional Alignment. Coordinate internally with other critical departments including Technical Services, Operations, Commercial, and Finance for data collection and deal support. 

Deal Presentation. Present recommended deals and all required supporting analysis for internal approval.

Asset ManagementAssist with ongoing requests related to existing management contracts for financial projections and general coordination with internal functions.

Qualifications

Key qualifications and experience required.

  • At least 3 years of experience working in related fields of hotel consulting, feasibility, or asset management.
  • Bachelor’s degree in hospitality management, which should include courses in real estate and finance.  
  • Has a good appreciation of the business world and is up to date with hospitality industry developments. Understands how his/her professional function supports the overall needs of the business.
  • Understands the economics of a hotel project, return on investment calculations and what drives hotel investment decisions. Strong data collection and analysis abilities for the purpose of preparing financial projections. Financial modeling skills using Microsoft Excel are a must.   
  • Able to produce impactful content with a strong emphasis on visual appeal and design when preparing pitch decks and presentations on Microsoft PowerPoint.
  • Highly organized and able to manage multiple projects at the same time and adhere to strict deadlines
  • Committed to working extended days as required by business needs. Willing to let work issues impact on personal activities & time where necessary. Wants to have an impact on the success of the business.
  • Able to interact confidently with a wide range of people – owners, consultants, hotel general managers, internal colleagues, adapting easily to different cultures & personalities. Develops network of contacts. Sensitive and diplomatic in difficult situations.
  • Open, honest and clear when communicating key messages. Able to influence multiple stakeholders such as clients and internal teams by logical argument, clear presentation of facts, and personal style.
  •  Works collaboratively with others to achieve common goals.
  • Tendency to think innovatively and able to pitch new ideas.
  • Excellent English writing and oral skills. Additional Asian languages are a plus.

#LI-KP1

  Apply Now  

Assistant General Manager - Blue By Alain Ducasse [ICONSIAM]

12-Sep-2023
Blue by Alain Ducasse | 27607Thailand - Klongsan
This job post is more than 31 days old and may no longer be valid.

Blue by Alain Ducasse

With over 30 acclaimed restaurants around the world, ranging from bistro to 3 Michelin stars, French Chef, Alain Ducasse is one of the world’s most celebrated Chef. Blue by Alain Ducasse will be his first restaurant to open in Thailand, in Q4 2019 at ICONSIAM in Bangkok. A haven of peace in a fast paced environment  set within a grandiose décor, honouring Thai craftsmanship tradition in a vibrant design, bringing together the best of the French and Thai cultures.

Blue by Alain Ducasse is looking for professional and passionate candidates to be part of what will be one of Bangkok’s most exciting opening.


Job Description

SUMMARY:

As Assistant General Manager at Blue by Alain Ducasse, you will be responsible for the direct operational management of the FOH team. As Assistant General Manager, you will be required to support the Restaurant General Manager and be able to step in when required

 PRIMARY RESPONSIBILITIES: 

  • To ensure that the restaurant is ready to operate at the highest standard by driving the FOH team
  • To contribute to a good economic and human resources management of the restaurant, and maintaining high moral and grooming standards
  • To increase our regular clientele by networking and obtaining repeat custom
  • To maintain service standards and contribute to the briefing
  • To manage, drive and develop all service staff.
  • To actively supervise restaurant open/close check lists
  • To make contribute to staff interviews and recruitment
  • To ensure the smooth guest service and operation in the restaurant 
  • Conduct monthly report with stewarding regarding inventory and breakages
  • To take orders, and drive the high level of service and ensure guest satisfaction
  • To ensure that customers are correctly charged, present the bill and take payment from the customer in accordance with the procedures in place
  • To ensure the banking and billing are completed accurately at all times, followed by daily reports
  • To be able to contribute to briefing
  • To ensure the attendant record of staffs are completed with timeline and coordinate with HR for staff’s benefits, recruitments, other relates
  • To liaise with suppliers in order to ensure that the restaurant is always adequately stocked (linen, chemicals etc)
  • To make a request special order through BOC/PWF
  • To actively supervise training sessions to ensure that staff can perform their duties correctly
  • To supervise and support the restaurant reservations, festive and private event coordination
  • To secure current service standards and strive to improve them
  • To handle complaints with humility and empathy, following up if required
  • To prepare financial reports / Daily report – Weekly report
  • To be able to step in , replace and lead the team during General Manager absence
  • Other duties as assigned by Restaurant General Manager
COMPETENCIES :
  • Computing excel
  • Accounting & administrative management
  • Native Thai speaker & Fluent English.
  • Legal obligation (labour law, food safety)
  • People management, soft skills
  • Food, Wine & Beverage knowledge

 QUALIFICATIONS:

  • Previous experience in similar establishment (same standing)  3 4 years
  • Experience in establishing recruitment, training and leadership systems

  • Prior restaurant management position, with fine dining preferred
Interested person may send your resume and a copy of transcript of Records via APPLY NOW or address below: Phone: 084-438-3279 (K.Pilailak)

  Apply Now  

Regional Manager

10-Sep-2023
PLUS 1 COMPANY LIMITED | 27615Thailand - Kannayao
This job post is more than 31 days old and may no longer be valid.

PLUS 1 COMPANY LIMITED

Plus 1 co. ltd., is the international business development arm of our corporate group. We are an end-to-end enterprise in skincare; involved in research and development, marketing, and distributing of high-quality skincare and personal wellness products. While our corporate group has been established for more than 15 years, Plus 1 was recently restructured with the goal of expanding our domestic success internationally, and innovative recruiting service. Our primary focus is the Middle East and Asia.


https://www.linkedin.com/company/plus-1-co-ltd/


Job Description

Location: Multi-site role (Responsibility for two main branches; The Promenade Ram Inthra and The Paseo Park Kanchanaphisek) 

About ShuuShabu 

   ShuuShabu is a distinguished Shabu Hotpot Restaurant, celebrated for delivering unparalleled dining experiences. We are currently in search of an accomplished Regional Manager to take charge of our two main branches.If you have a proven background in restaurant management, with particular expertise in hotpot, buffet-style dining, or similar restaurant models, you could be the leader we're looking for. 

https://www.shuu-shabu.com/

Job Summary 

   As the Regional Manager for ShuuShabu, you'll play an instrumental role in transforming our business landscape. Your responsibilities will include enhancing profits, optimizing food costs, and elevating sales and customer traffic. Reporting to the Chief Operating Officer, you'll manage the Profit & Loss statements for both branches and steer a multi-functional team toward operational excellence. 

Key Duties and Responsibilities 

  • Administer daily operations for both ShuuShabu branches, assuring alignment with company standards in all facets of the business.
  • Formulate and execute business strategies aimed at financial expansion.
  • Control and optimize food and labor expenditures to meet budgetary objectives.
  • Analyze sales metrics, recognize patterns, and instigate corrective actions where needed.
  • Spearhead marketing and promotional initiatives to augment customer footfall and revenue.
  • Collaborate with ShuuShabu’s corporate team to assure consistent policy and procedural compliance across both branches.
  • Lead the recruitment, training, and management of stellar branch teams, creating an environment that encourages teamwork and professional growth.
  • Partner with kitchen managers to sustain top-notch food quality and operational effectiveness.
  • Perform regular assessments of staff, delivering constructive feedback and setting achievable goals.
  • Conduct frequent branch audits to ensure strict adherence to health and safety protocols, as well as food hygiene standards.


Requirements and Qualifications 

  • Bachelor’s degree in Business Administration, Hospitality Management, or closely related field.
  • Minimum of 5 years in a management role within the restaurant industry, particularly with hotpot restaurants or buffet-style dining.
  • Demonstrable history of revenue growth and cost reduction.
  • Outstanding leadership qualities with the capability to inspire and manage team members effectively.
  • Excellent skills in analytical thinking, problem-solving, and financial analysis.
  • Proficiency in MS Office Suite, Point of Sale (POS) systems, and relevant restaurant management software.
  • Exceptional communication and interpersonal abilities.

  Apply Now  

Assistant Research and Development Manager - Bonchon

8-Sep-2023
Minor Hotel Group Limited (Minor Food) | 27620Thailand - Thonburi
This job post is more than 31 days old and may no longer be valid.

Minor Hotel Group Limited (Minor Food)

Minor Food Group

The Minor Food is one of Asia's largest casual dining and quick-service restaurant companies. We are aggressively accelerating the business growth in both domestic and global market.
Our number of restaurants exceeding 1,600 in 21 countries under The Pizza Company, Swensen's, Sizzler, Dairy Queen, Burger King, Basil Thai Kitchen, The Coffee Club, Ribs and Rumps, Riverside, Penang Street, and Poulet. We are a diverse group of down-to-earth, straightforward and very result-oriented people with a vision.

To be a Global Operator of Multiple Food Brands with the Objective of Providing 100% Satisfaction to All Stakeholders. We also share an inspiring organization culture.

Driving to Unlock the Impossibilities. This culture is the foundation in everything we do here.

If you are a highly motivated, extremely organized business executive with a successful track record in driving sales, and are looking for an opportunity to play a key role for an exciting company that will reward you for your dedication, then Minor Food is right for you


Job Description

Job Purpose:

Responsible for developing and launching all Bonchon product innovations, which will result in the fulfillment of planned sales and profit objectives to ensure long-term optimum growth for the brand

Main Responsibilities:

  • Initiate R&D innovation which results in the development of new products to support marketing program/ promotion to deliver 100% customer satisfaction and achieve company’s business goals 
  • Lead new product development projects from concept to full launch which includes but not limited to developing product recipe, ingredients, sourcing suppliers, approving suppliers, selecting equipment, developing ops procedure and manuals 
  • Collaborate and lead cross functional team to reach project objectives includes but not limited to Marketing, Operations, Finance, SCM, and QA. Able to manage multiple projects and priorities, and work independently 
  • Maintain good working relationship and coordination with Operations team, Finance team and Supply Chain Management team with a view to ensuring proper implementation of new products consistent with the company’s short and long terms sales and profit growth objectives.
  • Applies basic food science knowledge in ingredient functionality and process technology to develop new or improve existing products
  • Monitor and follow up performance of new products launched both sales and quality, anticipates and analyses causes affecting performance, and provide recommendation to Management and Operations to improve its performance
  • Work with Purchasing team and Finance to conduct value analysis and ensure favourable Cost of Goods ratio to sales through cost implement project. Continue to track competitor and pricing analysis and try to position our product at the accessible price to consumers.
  • Prepare related reports on regular basis Weekly, Monthly, Quarterly and Annually to Marketing Director, Management and Operations Team
  • Responsible for pre & post analysis of all new products launch and report to Marketing Director, Management and Operations Team 
  • Provide sales forecast of new products launch for purchasing department to insure effective stock management
  • Demonstrates ability to understand and lead application of consumer research and experimental design (taste test verification)
  • Show good communication skills both verbal and written, including timely and accurate documentation of work cascading to related parties to launch new products effectively at store level
  • Perform other duties as assigned by supervisor.

Job Specifications:

  • At least Bachelor’s Degree in Food Science or any related fields with certified training experience of light food products from credible institutes
  • Minimum 5 years of experience in food innovation or new product development plus solid marketing knowledge
  • Experience in QSR & Restaurant chains is preferable
  • Proficiency in English communication and presentation skills
  • Strong in innovative, Drive for result, familiar in fast faced working environment

  Apply Now  

General Manager – Baan Dusit Thani

7-Sep-2023
Dusit Thani Public Company Limited | 28182Thailand - Bangrak
This job post is more than 31 days old and may no longer be valid.

Dusit Thani Public Company Limited


Job Description

Responsibilities:

  • Providing the required leadership to optimize Baan Dusit profitability to meet or exceed set targets and budgets.
  • Establishes F & B strategy and direction in coordination with Executive Chef and Corporate Director of F & B.
  • Monitors and improves all service standards established by the company.
  • Works on menu design, beverage pricing, and food promotions in coordination with other related departments.
  • Ensures that outlets, kitchens, banquets and entertainment departments adhere to all company policies and each outlet is profitable
  • Liaises with guests to check up on service delivery and guest’s satisfaction for service and product improvement.
  • Oversees and ensures good quality, presentation, and delivery of products and services to maximize the F & B revenue.
  • Checks stores for regular inventory check.
  • Conducts weekly F&B meetings or department’s meetings to ensure smooth operation and management of the department.
  • Maintains a high standard of personal appearance and hygiene at all items.
  • Monitors service and food & beverage standards in all outlets and banquets.
  • Conducts market analysis and follows the market matrix or customer satisfaction survey to always develop and improve division service delivery.
  • Review and approve all travelling, entertainment, and operational expenses vouchers (including but not limited to all Petty Cash vouchers) in accordance with Dusit Finance SOPs.
  • Reviews and approves the monthly P&L report, Balance Sheet and cashflow projection report prepared by the cluster finance team or DOF.
  • Responsible to lead the team to present monthly performance to Dusit Corporate Office on P&L, cost analysis and future forecast of business.
  • Sets annual operating budget for each outlet and lead the Baan Dusit team to participate in Dusit Group’s annual budget process.
  • Monitors costs in conjunction with F&B Cost Controller to ensure the highest productivity and the profits of the department.
  • Meets with Purchasing and suppliers to learn of new products or methods to select the most suitable and reasonable products for the operation.
  • Does the sales & marketing plan, FF&E and capital expenditure planning and submitting to the superior on a timely basis.
  • Supervises staff activities to maximize revenue and minimize costs.
  • Conserves energy and water at all time by not decreasing guest comfort and cleaning efficiency.
  • Manages wastes by reducing and recycle the wastes, change staff behavior to carefully use all resources.
  • Provides feedback to Chef on food presentation and portions.
  • Maintains grooming standards for all personnel.
  • Supervises all staff and him/herself to be a good salesperson to businesses at all times.
  • Recruits, hires, trains and coaches all employees as well as conducting performance appraisals for the employees in a productive manner to ensure the effectiveness of staff in F & B department.
  • Supervises and monitors effective roster duty to ensure sufficiency of manpower in accordance to volume of business.
  • Coaches and counsels, all staff specially the department and unit managers when applicable.
  • Identifies and solves problems in a professional manner.
  • Acts as a Manager on duty when required.
  • Performs other duties as assigned by Corporate F&B Director.
  • To drive and expend Event & Banqueting department.
  • Supervises & develop all sales & marketing activities online and offline.
  • Reports to FB Corporate Director if in place and applicable works closely with designated Corporate Office.
  • Coordinates with other managers to ensure smooth operations and all activities of the hotel.
  • Continuous learning through own IDP.
  • Any other duties as may be assigned by the superior.

Requirements:

  • Minimum education of Bachelor degree in Hotel Management or relevant discipline
  • Minimum of 5 years in F&B experience in a similar capacity preferably in a 5 star class environment
  • Strong knowledge in the principles and practices within the Food & Beverage/Hospitality profession. This includes the knowledge required for management of people, complex problems and food and beverage management
  • Have Excellent English communication skills both in written and spoken
  • Possesses professional disposition with excellent communication and interpersonal skills

  Apply Now  

Resort Manager

7-Sep-2023
Day Star Co., Ltd. | 27646Thailand - Mae Hong Son
This job post is more than 31 days old and may no longer be valid.

Day Star Co., Ltd.

Managed by Rasa Hospitality.

Rasa Hospitality - Management & Development, is a Bangkok-based hospitality group that owns, develops and manages hotels & resorts in Thailand.

Our vision is to develop and manage a unique hotel network fostering successful partner relationships built on trust and understanding. Also provide expertise to create the best guest experience for the hotels, career development for the associates, and sustainable profits for the owners.

Our mission is to create a line of unique brands to become the best choice for hotel investors and owners who wish to engage in management agreements with an experienced and successful Thai hospitality company with a proven track record of success.



Job Description

Scope of work:

Oversees all aspects of Resort Management under the Direction of the General Manager in accordance with Company’s mission statement, including maximization of financial performance, guest satisfaction, and staff development within established quality standards. Responsible for training and development of all hotel staff whilst leading by example.

Operational Responsibilities

  • Creates an operating environment that assures consistent and improving guest satisfaction. Acts as the role model for the company culture.
  • Monitors the performance of the hotel through verification and analysis of guest & staff satisfaction systems.
  • Leads and coaches team especially heads of departments to work and follow the same goal.
  • Implementing and encouraging team for new activities or new ideas to maximize F&B and other revenues.
  • Maintains product and service quality standards by conducting ongoing evaluations and investigating complaints. Initiates corrective measures and actions.
  • Ensures good safety practices of employees and guests, assisting in the maintenance of proper emergency and security procedures.
  • Establishes and maintains applicable preventive maintenance programs to protect the physical assets of the hotel.
  • Produces timely and accurate daily, weekly and monthly reports as assigned.
  • Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc.
  • Evaluates all HOD’s on a continuous basis to ensure their KPI’s are achieved and exceeded. Offers support and advise on achievement of key indicators.
  • Ensures the hotel is as sustainable as possible within budgeted framework.
Financial Responsibilities
  • Responsible for financial performance of Hotel, including achieving target income in all revenue generating departments and controlling their expenses to be in line with GOP while managing overall Cash Flow.
  • Supports development of and manages annual budget planning process.
  • Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits.

Marketing Responsibilities

  • Supporting all departments in creating promotions through advertising media to create awareness and a positive image resort.
  • Create ambiance and activities of FB and drive for popularity.
  • Supports local marketing, sales, and operational activities, producing results that meet or exceed the hotel’s business plan.
  • Develop and implement an intuitive and efficient marketing strategy to promote the hotel’s services to in resort and community guests.

 Qualification:

  • Bachelor degree or higher in Hospitality Management or related field.
  • Fluent in English and/or Thai. Other languages would be advantage.
  • > 5 years of experiences in a hospitality business with a minimum of 1-3 years as RDM.
  • Knowledgeable in Resort Management.
  • Hard working and willing to learn.
  • Demonstrated strong leadership and team building skills.
  • Be able to work in Pai, Mae Hong Sorn

  Apply Now  

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