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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

For our refined and personalized hotel, we are now welcoming applicants for the position of Front Office Manager to lead our reception and guest relations team in delivering a seamless, "home away from home" experience.

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

  Apply Now  

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

  Apply Now  

RAFFLES SENTOSA SINGAPORE

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Job Description

JOB SUMMARY

Reporting to the Guest Experience Manager, the Guest Experience Executive (Communications) will handle all inquiries, and coordinate communications to ensure a seamless and delightful stay for every guest. As the primary point of contact, he/she has a vital role in delivering outstanding hospitality and ensuring operational efficiency.

What you will be DOING:

· Provide exceptional guest service through prompt and courteous communication.

· Handle inbound and outbound calls, ensuring guests receive accurate and timely assistance.

· Resolve guest concerns with professionalism and efficiency, striving to exceed expectations.

· Assist guests with special requests, such as transportation arrangements and local recommendations.

· Liaise with housekeeping and other departments to ensure rooms are ready upon arrival.

· Act as a key point of communication between guests and other operating departments, facilitating smooth service delivery.

· Maintain accurate records of guest interactions and hotel operations for reporting and quality assurance.

· Stay abreast of the events and activities in the city that are of interest to the guests.

· Observe all brand/operating standards and/or LQA.

· Follow all workplace safety and security policies and procedures. Report accidents, injuries and incidents to security / talent & culture team immediately.

· Participate & contribute actively in all Corporate Social Responsibility and Sustainability initiatives organised by the Hotel.

· Perform any other duties and responsibilities that may be assigned.

Your experience and skills include:

· Diploma in Hospitality/Tourism or equivalent

· Minimum 2 years of relevant hospitality working experience appointment

· Strong human relations and influencing skills

· Strong communications (verbal and written), planning and coordination skills

· Ability to work independently and take initiative

· Strong time management skills

· Creative and resourceful

· Possess good local hospitality market knowledge

Flexible with working days and hours including weekends and public holidays

Amara Singapore

Proudly Singapore-owned and managed, Amara is a collection of upscale hotels in international gateway cities. Amara Hotels are strategically located in vibrant urban areas that are rich with character and colour, while Amara Resorts are nestled in nature and tranquillity. Whether staying at an Amara Hotel or Amara Resort, guests become deeply connected to their surroundings. A people-centred approach ensures that guests leave feeling like family, with everlasting memories.

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Job Description

The F&B Sales Executive is responsible for generating revenue through proactive sales activities, client servicing, promotion and promoting of the property’s outlets, buyout event offerings. This role focuses on developing new business, managing client relationships, and supporting buyout event planning to ensure successful execution and guest satisfaction.

Key Responsibilities

Sales & Business Development

• Identify, prospect, and secure new business opportunities across corporate, social, leisure, and private event segments.

• Conduct sales calls, client visits, and venue show-rounds.

• Prepare and follow up on proposals, quotations, and outlet event orders.

Client Relationship Management

• Build and nurture relationships with existing and potential clients.

• Respond promptly to enquiries and follow up to maximise conversion.

• Understand client needs and recommend suitable menu options, customize packages and venue setups.

Event Support & Coordination

• Liaise with kitchen and operations teams to ensure accurate event requirements and execution.

• Support on-site event coordination as needed (may include weekends/evenings for event coverage).

• Attend pre-event meetings and ensure proper communication of client expectations.

 Marketing & Sales Support

• Participate in marketing promotions, food tasting session,

• Assist in creating sales materials, package proposals and social media content ideas (when required).

• Monitor competitor offerings and market trends.

Asian Gulf International

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Job Description

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.

• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.

• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.

• Prepare sales presentations and other sales tools.

• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.

• Initiate sales activities, strategies, and sales plans required to build brand visibility.

• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.

• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.

• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.

• Attend trade shows and other marketing events and represent the organization.

• Evaluate the performance of the sales team and seek ways to improve the team’s performance.

• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.

• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.

• Proven work experience in marketing and achieving set targets.

• Excellent communication skills, both written and verbal communication.

• Ability to lead and motivate a sales team, and put in place measures to retain a great team.

• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.

• Excellent selling skills, people-oriented, and ability to motivate a team.

• Ability to identify potential areas of growth and identify new business partnership opportunities.

• Strong organization skills and multi-tasking skills.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Marina Bay Sands Pte Ltd

Marina Bay Sands® is Asia’s leading destination for business, leisure and entertainment delivering once-in-a-lifetime experiences. The landmark building is situated in the heart of Singapore’s Central Business District and transforms Singapore’s skyline and the country’s tourism landscape.

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Job Description

Job Summary

Step into the heart of Marina Bay Sands' dynamic Sands Expo and Convention Centre ecosystem and embark on a transformative 24-month journey. This programme is more than a rotation - it is an immersive experience that blends operational mastery, strategic thinking, and innovation. You will work alongside industry leaders, manage diverse and high-profile events, and shape the future of luxury hospitality.

Upon successful completion and performance review, ASPIRER may be placed into a junior leadership role.

Job Responsibilities

MICE Management

• Begin with an immersive orientation that connects you to the pulse of Marina Bay Sands and the MICE ecosystem.
• Learn Amadeus and EBMS to manage accounts, bookings, and Customer Relationship Management (CRM).
• Understand the full-event lifecycle - from pre-sales to post-sales, gain insights into contracts, workflows, and flawless execution.
• Turn data into decisions - explore analytics and forecasting to shape smarter strategies.

Revenue - Space Optimization

• Understand principles of revenue management and pricing models.
• Learn how to maximize venue usage through EBMS and strategic blocking.
• Review and advise on minimum selling guidelines.
• Generate MICE forecasts and analyzing KPIs to influence key decisions.
• Perform audits, support revenue reporting and ensure accuracy that powers performance.

Sales

• Gain exposure across corporate, government, social, expo, and association teams.
• Learn sales strategy and Marina Bay precinct selling approach.
• Involve in client meetings, tradeshows, and event planning.
• Gain insights into international meetings and luxury travel segments.

Customer Experience (CX)

• Gain insights into event management from contract handover to financial closure with precision.
• Script event requirements in EBMS and coordinate logistics flawlessly.
• Formulate signage and transportation strategies that elevate every detail.
• Ensure compliance with Workplace, Safety and Health (WSH) and licensing requirements while delivering exceptional service.
• Execute events across MICE, Exhibition, and Special Event portfolios that create extraordinary experiences.

Banquet

• Transform spaces into stunning venues by learning the intricacies of banquet layouts, service flow, and flawless event coordination.
• Gain expertise in interpreting Banquet Event Orders (BEOs) and planning beverage service that delights every guest.
• Get hands-on exposure to billing processes, cashiering duties, and POS systems - critical skills for seamless event execution.
• Acquire deep knowledge of food & beverage standards and the sequence of service that defines luxury hospitality.
• Conduct impactful pre-event briefings and manage casual labor teams to deliver large-scale events with precision and grace.

Technical Services

• Manage and plan audio-visual and technical production for events
• Prepare technical riders and AV production cue sheets
• Operate EBMS cost estimates and manage outsourced works
• Learn digital signage systems and virtual meeting platforms
• Understand rigging, electrical, and plumbing safety guidelines
• Apply ISO standards for sustainable and safe event operations

MICE Logistics Business Service

• Handle mail and courier operations, POS billing, and business centre enquiries with professionalism.
• Manage contractor services, exhibition requirements, and logistics for move-ins and move-outs.
• Execute waste management operations and understand Profit & Loss (P&L) reporting.
• Control traffic flow, manage equipment rentals, and ensure VIP arrivals are executed flawlessly.
• Apply ISO45001 standards and monitor WSH compliance across all touchpoints.

Return to MICE Management - Domain Department

Express your interest in one of MICE Management's specialized sub-units - IS Pre-Sales, IS Contracts Management, IS Post-Sales, EBMS System, MICE Innovation, or Data Analytics. Your placement will be mutually agreed upon with the department to ensure alignment with your strengths and aspirations.

• Apply your accumulated knowledge to spearhead a project or process improvement initiative that drives measurable results.
  
• Present recommendations for innovation and operational excellence, setting new benchmarks for the MICE industry.

Development Outcomes

1. Operational Expertise
Gain in-depth insights into the end-to-end event operations and industry systems to deliver seamless, world-class experiences.

2. Leadership Skills
Build confidence and capability in managing teams and events and driving service excellence.

3. Guest-Centric Mindset
Create extraordinary experiences by anticipating needs and upholding luxury service standards.

4. Business Acumen
Develop strategic insight into revenue, sales, and market trends to influence business success.

5. Innovation and Process Enhancement
Lead transformative projects that optimize workflows, embrace technology, and set new benchmarks for excellence.


Job Requirements

Education & Certification

• Diploma or Degree undergraduate in your final year of study in any discipline; or a recent graduate

Experience

• Less than 2 years of working experience

Other Prerequisites

• Ambitious, forward-thinking, with leadership potential and a growth mindset
• Collaborative, confident, and thrive in dynamic team environments
• Curious and adaptable, with a desire to learn across diverse functions
• Driven by excellence and take pride in delivering exceptional service
  

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands Pte Ltd

Marina Bay Sands® is Asia’s leading destination for business, leisure and entertainment delivering once-in-a-lifetime experiences. The landmark building is situated in the heart of Singapore’s Central Business District and transforms Singapore’s skyline and the country’s tourism landscape.

---

Job Description

Job Summary

Step into the heart of Marina Bay Sands' dynamic Sands Expo and Convention Centre ecosystem and embark on a transformative 24-month journey. This programme is more than a rotation - it is an immersive experience that blends operational mastery, strategic thinking, and innovation. You will work alongside industry leaders, manage diverse and high-profile events, and shape the future of luxury hospitality.

Upon successful completion and performance review, ASPIRER may be placed into a junior leadership role.

Job Responsibilities

MICE Management

• Begin with an immersive orientation that connects you to the pulse of Marina Bay Sands and the MICE ecosystem.
• Learn Amadeus and EBMS to manage accounts, bookings, and Customer Relationship Management (CRM).
• Understand the full-event lifecycle - from pre-sales to post-sales, gain insights into contracts, workflows, and flawless execution.
• Turn data into decisions - explore analytics and forecasting to shape smarter strategies.

Revenue - Space Optimization

• Understand principles of revenue management and pricing models.
• Learn how to maximize venue usage through EBMS and strategic blocking.
• Review and advise on minimum selling guidelines.
• Generate MICE forecasts and analyzing KPIs to influence key decisions.
• Perform audits, support revenue reporting and ensure accuracy that powers performance.

Sales

• Gain exposure across corporate, government, social, expo, and association teams.
• Learn sales strategy and Marina Bay precinct selling approach.
• Involve in client meetings, tradeshows, and event planning.
• Gain insights into international meetings and luxury travel segments

Customer Experience (CX)

• Gain insights into event management from contract handover to financial closure with precision.
• Script event requirements in EBMS and coordinate logistics flawlessly.
• Formulate signage and transportation strategies that elevate every detail.
• Ensure compliance with Workplace, Safety and Health (WSH) and licensing requirements while delivering exceptional service.
• Execute events across MICE, Exhibition, and Special Event portfolios that create extraordinary experiences.

Banquet

• Transform spaces into stunning venues by learning the intricacies of banquet layouts, service flow, and flawless event coordination.
• Gain expertise in interpreting Banquet Event Orders (BEOs) and planning beverage service that delights every guest.
• Get hands-on exposure to billing processes, cashiering duties, and POS systems - critical skills for seamless event execution.
• Acquire deep knowledge of food & beverage standards and the sequence of service that defines luxury hospitality.
• Conduct impactful pre-event briefings and manage casual labor teams to deliver large-scale events with precision and grace.

Technical Services

• Manage and plan audio-visual and technical production for events
• Prepare technical riders and AV production cue sheets
• Operate EBMS cost estimates and manage outsourced works
• Learn digital signage systems and virtual meeting platforms
• Understand rigging, electrical, and plumbing safety guidelines
• Apply ISO standards for sustainable and safe event operations

MICE Logistics Business Service

• Handle mail and courier operations, POS billing, and business centre enquiries with professionalism.
• Manage contractor services, exhibition requirements, and logistics for move-ins and move-outs.
• Execute waste management operations and understand Profit & Loss (P&L) reporting.
• Control traffic flow, manage equipment rentals, and ensure VIP arrivals are executed flawlessly.
• Apply ISO45001 standards and monitor WSH compliance across all touchpoints.

Return to Sales - Domain Department

• Partners with Sales Leaders - support the Executive Director, Head of Sales, and Sales Managers in driving business growth.
• Work alongside Sales Managers to prepare proposals, bidding documents, and presentations that position Marina Bay Sands as the premier choice for global events.
• Engage with Clients - assist in meetings, site inspections, and showcase our world-class facilities to prospective corporate clients and event agencies.
• Conduct pre-qualification of leads to support negotiation strategies and secure high-value business.
• Research and Innovate - compile industry reports, analyze MICE trends, and identify key events to strengthen our pipeline.

Development Outcomes

1. Operational Expertise
Gain in-depth insights into the end-to-end event operations and industry systems to deliver seamless, world-class experiences.

2. Leadership Skills
Build confidence and capability in managing teams and events and driving service excellence.

3. Guest-Centric Mindset
Create extraordinary experiences by anticipating needs and upholding luxury service standards.

4. Business Acumen
Develop strategic insight into revenue, sales, and market trends to influence business success.

5. Innovation and Process Enhancement
Lead transformative projects that optimize workflows, embrace technology, and set new benchmarks for excellence.

Job Requirements

Education & Certification

• Diploma or Degree undergraduate in your final year of study in any discipline; or a recent graduate

Experience

• Less than 2 years of working experience

Other Prerequisites

• Ambitious, forward-thinking, with leadership potential and a growth mindset
• Collaborative, confident, and thrive in dynamic team environments
• Curious and adaptable, with a desire to learn across diverse functions
• Driven by excellence and take pride in delivering exceptional service
  

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

LS F&B SERVICES PRIVATE LIMITED

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Job Description

The Events Coordinator/Conference Services Coordinator plans and arranges the details of events. These include logistics planning to complex decorations for events, which range from meetings to dinners. He/She in charge of booking facilities for upcoming events, and meeting clients to discuss the event’s purpose. He/She must follow the client’s vision and details for the event.

He/She needs to provide administrative support for the department. He/She must conduct on-site coordination, and site inspection done during, before and after the events. He/She needs to create the Banquet Event Order in a timely manner. He/She must also use suggestive selling to boost profits.

He/She needs to work in a fast-paced setting. He/She maintains precise and overall awareness of the property. He/She also arranges functions correctly and efficiently. He/She needs to serve as a point of contact for clients. In addition, he/she must also converse with them via phone or email to respond to queries and requests.

~ Quarterly performance bonus

~ Aid customer service over various platforms
~ Communicate and relate well at the workplace
~ Follow food and beverage safety and hygiene policies and rules
~ Grow eersonal effectiveness at an operations level
~ Handle guest concerns
~ Issue sales proposals
~ Maintain a personal image and emotional competence
~ Perform computer applications at basic level
~ Perform essential online functions
~ Project a professional image
~ Provide go-the-extra-mile-service
~ Provide sales services
~ Show the service vision
~ Use upselling and suggestive selling methods
~ Work in a team