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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Marriott International

Job Description

Marriott International

Job Description

Coco Tam''s x Peppina

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Courtyard Phuket Chalong Bay Resort

Job Description

Marriott International

Job Description

Marriott International

Job Description

Central Group (Central Pattana Public Company Limited)

Job Description

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Marriott International

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Marriott International

Job Description

Hilton Hotel

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

A Pastry Chef performs all Pastry Kitchen and Bakery related work, assisting the Master Pastry Chef in the day-to-day operation of the kitchen. This role assumes total responsibility, controls, checks and supervises the Pastry Kitchen and Bakery as assigned by the Master Pastry Chef. He / she will assume the responsibility for the “on the job” training function. 

What will I be doing? 

As the .Pastry Chef, you will be responsible for performing the following tasks to the highest standards: 

• Assist the Master Pastry Chef with the planning of dessert menus and food promotions. 
• Control standards of food production and presentation throughout the hotel. 
• Examine goods and quality of received goods. 
• Ensure the Cooks follow standard recipes and methods of preparation. 
• Inform the Master Pastry Chef immediately of bad products. 
• Assist the Master Pastry Chef with the planning and designing of new Pastry Kitchen and Bakery improvement schemes. 
• Discuss with the Master Pastry Chef on the choice of Pastry Kitchen or Bakery equipment. 
• Work closely with the Executive Chef in the absence of the Master Pastry Chef.  
• Keep up to date with new development techniques and equipment, instructing assigned team members on the correct usage. 
• Assist with costing and pricing of dessert menus and other food services, taking into consideration the profit margins lined out in the hotel budgets. 
• Liaise with banquet department and outlet manager on guests’ comments and follow up with necessary action. 
• Constantly examine food supplies to ensure that they conform to quality standards stipulated by the company. 
• The Pastry Chef is responsible for food purchases in the absence of the Master Pastry Chef, the Pastry Chef is responsible for food purchases, working with the Purchasing Manager to get the best quality for the best price. 
• Responsible for the quality of food prepared in the kitchen under your supervision, constantly inspecting taste, temperature and visual appeal of the food.  
• Plan, prepare and implement high quality food and beverage products and set-ups in all areas and restaurants. 
• Maintain all HACCP aspects within the hotel operation.  
• Train all staff on the correct usage of all equipment, tools and machines.  
• Focus on constant improvement of training manuals and SOPs. 
• Participate actively in quality initiatives such as daily Chef briefings and monthly team meetings in order to constantly improve the culinary operation, meet targets and keep communication flowing. 
• Work on off-site events when tasked. 
• Complete tasks and jobs outside the kitchen areas when requested. 
• Assist with inventory taking. 
• Knowledgeable about hotel’s occupancy, events, forecasts and achievements. 
• Work on new dishes for food tastings and photo taking. 
• Work closely with the stewarding department to ensure high levels of cleanliness and low levels of lost and breakages. 
• Learn and adapt to changes. 
• Be receptive to constructive feedback.  
• Maintain at all times a professional and positive attitude towards team members and supervisors.  
• Adhere to established hotel rules and team member handbook, ensuring all team members under your supervision do so as well for the department to operate smoothly. 
• Be disciplined and adhere to proper work practices at all times for yourself and team members assigned to you.  
• Maintain good personal hygiene, clean uniforms, proper sanitation and cleanliness of the workstations and work tools.  
• Be aware of the dangers of contaminated food and ensue ingredients in the refrigerators are checked and replaced appropriately. 
• Check that all equipment is in good working order and if necessary, report to the Executive Sous Chef faults and problems to be solved.  
• Prepare the necessary work orders for the Engineering department. 
• Monitor food quality and quantity to ensure the most economical usage of ingredients. 
• Check that the quality of food prepared by team members meet the required standards and make necessary adjustments. 
• Select team members who display qualities and attributes that reflect the department standards. 
• Manage the training function and ensure all team members are certified in their position before taking charge of an area of responsibility. 
• Monitor the overall food operation and ensure that food items are being prepared in a timely and correct manner. 
• Oversee the cleanliness, hygiene and maintenance of the kitchen and undertake the necessary steps to maintain the highest possible standard in this area. 
• Attend communication meetings and ensure all assigned team members receive this communication. 
• Control and monitor optimum food costs to yield maximum amount of outlet profit and maximum guest satisfaction. 
• Understand, practice and promote teamwork to achieve missions, goals, and overall departmental standards. 
• Ensure that all team members have a complete understanding of and adhere to the hotel’s team member rules and regulations. 
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 
• Carry out any other reasonable duties and responsibilities as assigned. 

What are we looking for? 

A Master Pastry Chef serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• High School graduate. 
• 2-3 years as Pastry Chef in a 4 / 5-star category hotel or individual restaurants with high standards. 
• Good command in English, both verbal and written to meet business needs. 
• Up to date with sanitation classes. 
• Possess a valid health certificate. 
• Knowledgeable in HACCP. 
• International work experience. 
• Work experience in similar capacity with international chain hotels. 
• Technical education in hospitality or culinary school preferred. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

Regal Hotels International

Job Description

Regal Hotels International is one of the largest hotel operators in Hong Kong, currently owns and manages seventeen hotels. Committed to exceeding the needs of each and every guest, all Regal Hotels provide first-class international guestrooms and facilities including state-of-the-art meeting and banquet rooms.

Under Regal’s portfolio, there are twelve hotels in Hong Kong, namely Regal Airport Hotel, Regal Hongkong Hotel, Regal Kowloon Hotel, Regal Oriental Hotel, Regal Riverside Hotel, Regala Skycity Hotel, iclub Fortress Hill Hotel, iclub Mong Kok Hotel, iclub Sheung Wan Hotel, iclub AMTD Sheung Wan Hotel, iclub To Kwa Wan Hotel and iclub Wan Chai Hotel. The Group also manages hotels in other cities of Mainland China including Regal Kangbo Hotel in Dezhou and two hotels in Shanghai, namely Regal Jinfeng Hotel and Regal Plaza Hotel & Residence. One hotel, named Regal Xindu Hotel, is set to open in Chengdu, China in 2026.

Regal Hotels International also owns the Campus La Mola, located in Barcelona, Spain.

Job Responsibilities:

• Responsible for Hotel Accounts Receivable section

• Ensure proper billing procedures are carried out and follow up overdue accounts

• Handle credit card dispute and refund

• Assist in preparing financial reports and month end closing

• Other ad hoc duties as assigned

Job Requirements:

• Minimum 3 years of accounting experience from Hotel Industry

• LCCI Level 3 /Diploma or above in Accounting or related discipline

• Proficiency in MS Office application such as Excel

• Less experiences will be considered as Accounting Supervisor

• Immediate available is preferred

We offer attractive remuneration package to the right candidate. Please click “Apply Now” to submit your full resume with present and expected salaries OR submit to the Human Resources Department of the following address:
 
Regal Hotels International Limited
Address: 11/F, 68 Yee Wo Street, Causeway Bay, Hong Kong
Fax: 2895-5766

Those who are not interviewed within four weeks may consider their applications unsuccessful. All personal data provided will be retained and considered for other position(s) which may subsequently become available within the Regal Hotels Group if you do not indicate your dissent. All information received will be kept in strict confidential and only used for employment-related purposes.

Jia Group Holdings Limited

Job Description

What you will be doing:

• Manage day-to-day restaurant operations.

• Deliver exceptional guest service and experience.

• Train and develop new and existing staff.

• Build a cohesive team that excels in service.

• Ensure hygiene and cleanliness are maintained as per required standards.

• Promote and Strong the brand of the restaurant

• Handle guests’ enquiries and complaints.

• Consistently look for ways to improve the overall running and management of the outlets to improve the guest experience and service quality

• Oversee weekly schedule and ensure staffing is optimal to operation needs

What we are looking for:

• Degree in hospitality or a related discipline.

• At least 2 years of managerial experience in a Food & Beverage Group or Hotel Restaurant setting.

• A motivational leader and team player with a strong passion for F&B service.

• Passionate about people and dedicated to team development.

• Customer-oriented mindset with a strong sense of hospitality and customer service.

• Excellent interpersonal, communication, and problem-solving skills.

• Proficiency in written and spoken English.

• Charismatic presence and excellent people skills.

• Abundant positive energy and a can-do attitude, essential for this dynamic role.

• High energy is a must for this dynamic role.

We Offer:

• 15 days Annual Leave

• Medical & Dental Insurance

• Performance Bonus

• Staff Meals

• On-the-job Training

• Competitive Salary

Three Miles Limited

Job Description

🌿 Join Our Sustainable Bar & Kitchen Team! 🌿

Are you passionate about mixology, hospitality, and sustainability? Look no further! 

Our eco-conscious bars are seeking enthusiastic individuals to join our team. 

Whether you’re an experienced bartender / Chef or just starting your journey in the industry, we welcome you to apply.

Penicillin and Lockdown are hiring for Bartenders and Chefs

Qualifications:

• No experience required for some positions; training will be provided
• Passion for sustainability and a positive attitude
• Ability to work in a fast-paced environment

How to Apply:

Interested candidates, please send your resume and a brief cover letter to info@penicillinbarhk.com 

In your cover letter, tell us why you’re excited about joining our sustainable bar!

Join us in creating a greener, tastier future. Cheers to sustainability! 🍹🌎

LOFIS ( Thailand ) Co., Ltd.

Job Description

Job Objectives
To ensure the hotel’s maximum yield to be able to achieve the optimum level of profitable business growth through effective strategic planning and implementation. Analysis of room performance, booking patterns and market trends for future business plans. Monitor competitors’ performance including pricing strategies and product improvement. Assist in analysis of the production of key and setting the pricing strategy. Involved in sales promotions and programs, room rates. Also, produce the Annual Revenue Budget in collaboration with the executive team.

Primary responsibilities:

1. Generate accurate and dependable daily, weekly, monthly and long-term forecasts.

2. Analysis of room performance, booking patterns and market trends for future business plans.

3. Regularly plan and implement selling strategy to achieve if not to exceed the target.

4. Monitor competitors’ performance including pricing strategies and product improvement by utilizing GDS, internet, industry reports or similar tools in market intelligence.

5. Keep timely records of lost businesses and formulate plans in the future.

6. Assist the Sales and Marketing Team in analysis of the production of key accounts (of both travel trade and corporate) and setting the pricing strategy by effective market mix to achieve maximum yield.

7. Liaise with Sales and Marketing department for sales promotions and programs, contracted rates and agreements, group/bulk booking requirements.

8. Produce the Annual Revenue Budget with the executive team.

9. Liaise with the Sales and Marketing Team in formulating the Hotel Marketing Plan.

10. Ensures optimal use of various distribution channels available for the property to produce the maximum yield.

11. Coordinates with the Dusit Corporate Sales Offices and the Central Reservations for reservations, promotions, and guidelines maintain good ongoing relationship with them.

12. Liaise from time to time with other departments concerning department operations most especially in critical situations (e.g. Sales Team for low occupancy, Rooms Division for overbooking).

13. Is familiar with emergency procedures of the hotel.

Administrative Responsibilities

1. Acknowledges and screens daily work schedule to ensure sufficiency of manpower in accordance to volume of business.

2. Prepares and communicates tasks assignment to the staff.

3. Conducts daily briefing and de-briefing in the department.

4. Manages time effectively by meeting deadlines or completing the tasks ahead of time.

5. Recruit, hire, train and manage reservations staff and ensuring that they adhere with the hotel’s standards and best revenue practices to be able to achieve if not to exceed the revenue target.

6. Administers personnel action on leaves & overtime requests, and disciplinary actions.

7. Identifies and solves problems effectively by seeking innovative solutions, analyses of relevant information and making reviews in order to improve.

Technical Responsibilities

1. Fully understands the hotel’s policies relating to his/her department and others.

2. Checks and improves all service standards established by the company.

3. Supervises staff activities to maximize revenue and minimize costs.

4. Provides assistance to the staff when required during peak periods.

Commercial Responsibilities

1. Professionally represent the hotel by participating in client and industry events that are crucial to the business.

2. Participates in projects or activities in order to promote the hotel’s image and improve community relationships.

Job Requirement

Minimum education of Bachelor's degree in Business Administration, Marketing or relevant discipline

1. Minimum of 5 years in relevant experience in a similar capacity preferably in a 5 star class environment

2. Knowledgeable in Revenue Management.

3. Have excellent English communication skills both in written and spoken

4. Possesses professional disposition with excellent communication and interpersonal skills

5. Experience with the Opera Cloud System is a plus and will be specially considered
   

Benefits

1. Monthly service charge

2. Group Health Insurance

3. Staff meal and uniform

Jubilee Prestige Hotel Ratchadapisek

Job Description

Marriott International

Job Description

The Tubkaak Krabi

Job Description

·       Protect the privacy and security of guests and coworkers.

·       Maintain confidentiality of proprietary materials and information.

·       Follow company and department policies and procedures.

·       Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.

·       Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.

·       Perform other reasonable job duties as requested by Supervisors.

Guest Relations

·       Address guests' service needs in a professional, positive, and timely manner.

·       Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.

·       Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.

·       Assist other employees to ensure proper coverage and prompt guest service.

·       Thank guests with genuine appreciation and provide a fond farewell.

Communication

·       Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking, and relaying messages, and allowing the caller to end the call.

·       Speak to guests and co-workers using clear, appropriate, and professional language.

·       Talk with and listen to other employees to effectively exchange information.

·       Provide assistance to coworkers, ensuring they understand their tasks.

·       Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email).

·       Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness.

·       Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.

Assist Management

·       Coordinate tasks and work with other departments to ensure that the department runs efficiently.

·       Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties.

·       Assign and ensure work tasks are completed on time and that they meet appropriate quality standards.

·       Encourage and motivate employees to perform their best, take responsibility for tasks and assignments, make decisions and provide input on possible improvements.

·       Ensure that hourly employees are trained in company core values, job roles, responsibilities, and technical and service aspects of the job.

Working with Others

·       Support all co-workers and treat them with dignity and respect.

·       Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.

·       Develop and maintain positive and productive working relationships with other employees and departments.

·       Partner with and assist others to promote an environment of teamwork and achieve common goals.

·       Actively listen to and consider the concerns of other employees, responding appropriately and effectively.

Guest Relations

·       Troubleshoot and resolve guest issues and concerns or refer to appropriate contacts, based on the type of issue.

·       Follow proper escalation procedures when addressing guest concerns.

The Tubkaak Krabi

Job Description

·       Protect the privacy and security of guests and coworkers.

·       Maintain confidentiality of proprietary materials and information.

·       Follow company and department policies and procedures.

·       Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.

·       Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.

·       Perform other reasonable job duties as requested by Supervisors.

Guest Relations

·       Address guests' service needs in a professional, positive, and timely manner.

·       Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.

·       Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.

·       Assist other employees to ensure proper coverage and prompt guest service.

·       Thank guests with genuine appreciation and provide a fond farewell.

Communication

·       Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking, and relaying messages, and allowing the caller to end the call.

·       Speak to guests and co-workers using clear, appropriate, and professional language.

·       Talk with and listen to other employees to effectively exchange information.

·       Provide assistance to coworkers, ensuring they understand their tasks.

·       Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email).

·       Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness.

·       Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.

Assist Management

·       Coordinate tasks and work with other departments to ensure that the department runs efficiently.

·       Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties.

·       Assign and ensure work tasks are completed on time and that they meet appropriate quality standards.

·       Encourage and motivate employees to perform their best, take responsibility for tasks and assignments, make decisions and provide input on possible improvements.

·       Ensure that hourly employees are trained in company core values, job roles, responsibilities, and technical and service aspects of the job.

Working with Others

·       Support all co-workers and treat them with dignity and respect.

·       Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.

·       Develop and maintain positive and productive working relationships with other employees and departments.

·       Partner with and assist others to promote an environment of teamwork and achieve common goals.

·       Actively listen to and consider the concerns of other employees, responding appropriately and effectively.

Guest Relations

·       Troubleshoot and resolve guest issues and concerns or refer to appropriate contacts, based on the type of issue.

·       Follow proper escalation procedures when addressing guest concerns.

SUMMIT SEOYON BUSINESS DEVELOPMENT (THAILAND) CO., LTD.

Job Description

About the role

Seeking an experienced and driven Housekeeping Manager to join our dynamic team at Summit Seoyon Business Development (Thailand) Co., Ltd. in Pathum Thani. As a full-time Housekeeping Manager, you will play a vital role in ensuring the highest standards of cleanliness and guest satisfaction within our hotel operations.

What you'll be doing

What we're looking for

What we offer

At Summit Seoyon Business Development (Thailand) Co., Ltd., we value our employees and strive to provide a rewarding and supportive work environment. In addition to a competitive salary, we offer a range of benefits, including:

Hyatt Centric Victoria Harbour Hong Kong

Job Description

Hyatt Centric Victoria Harbour Hong Kong is an abiding big family thronged with fueled enthusiasts! Care is at the heart of our business; we care for people so they can be their best!

Summary

• The Management Development program is designed for those graduates with the intellectual and academic ability to become part of Hyatt International Operations' management team within the F&B Department. It provides them with additional training necessary to take on the responsibilities of a management position and to progress rapidly within the company.

• The successful candidates will receive an intensive training program in 18-month, the program encompasses different sections in the F&B Department and is customized according to each individual's work experience, career aspirations and the company's requirements.

• You would be responsible for ensuring the efficient and sufficient operations of the sections appointed in the F&B division.

Qualifications

• The program is open to both internal candidates and graduates who have a relevant degree in Hospitality or Tourism Management

• Good command of both spoken and written English and Chinese

• Self-motivated and responsible

• Customer and service orientated

• Good problem solving, communications and interpersonal skills

• Candidates must be able to demonstrate that they are resourceful and a self-starter, making sure that they take ownership for maximizing the learning opportunities offered by the program.

We will provide comprehensive training programmes and career growth opportunities to the successful candidates. Interested candidates please send your full resume with current and expected salary to Human Resources Department via Apply Now or on Whatapp +852 5720 2986 .

Personal data collected will be held in strict confidence and used for recruitment purposes only. Applicants not hearing from us within 6 weeks may consider their application unsuccessful.

SUMMIT SEOYON BUSINESS DEVELOPMENT (THAILAND) CO., LTD.

Job Description

Job Descriptions;

Hotel Managers can have a wide variety of duties depending on the establishment. Some main responsibilities include:

• Monitor staff performance, ensuring the hotel is running well and guests are happy
• Coordinate front-office and back-office activities and resolve any problems
• Overseeing personnel, including receptionists, kitchen staff, and office employees.
• Monitoring employee performance and conducting regular evaluations to help improve customer service.
• Resolving issues regarding hotel services, amenities, and policies.
• Organizing activities and assigning responsibilities to employees to ensure productivity.
• Creating and applying a marketing strategy to promote the hotel’s services and amenities.
• Coordinating with external parties, including suppliers, travel agencies, and conference planners.
• Evaluating hotel performance and ensuring compliance with health and safety rules.
• Partaking in financial activities, including establishing room rates, setting budgets, and assigning funds to departments.

Hotel Manager Responsibilities:

• Overseeing personnel, including receptionists, kitchen staff, and office employees.
• Monitoring employee performance and conducting regular evaluations to help improve customer service.
• Collecting payments and maintaining records of budgets, funds, and expenses.
• Welcoming and registering guests once they arrive.
• Resolving issues regarding hotel services, amenities, and policies.
• Organizing activities and assigning responsibilities to employees to ensure productivity.
• Creating and applying a marketing strategy to promote the hotel’s services and amenities.
• Coordinating with external parties, including suppliers, travel agencies, and conference planners.
• Evaluating hotel performance and ensuring compliance with health and safety rules.
• Partaking in financial activities, including establishing room rates, setting budgets, and assigning funds to departments.

Hotel Manager Requirements:

• Bachelor’s degree in hospitality, business administration, or a relevant field.
• A minimum of 5 years experience in hotel management or a similar role.
• Strong understanding of hotel management best practices and data entry software.
• Outstanding interpersonal communication and customer service skills.
• Exceptional leadership abilities with great attention to detail.

Marriott International

Job Description

Reef Bar and Restaurant

Job Description

Job Description

• Lead and manage daily operations of the kitchen team

• Set monthly work schedule

• Train kitchen team regularly

• Responsible for managing daily operations and capable of cost control

• Report daily operations and figures to owner and FB Manager

• Manage performance issues that arise within the operational department, as well as train, develop, coach, counsel and conduct performance evaluations

Job Requirements

• At least 5 years of experience in leading the kitchen

• 40 - 55 years old

• Strong food background. Understanding food storage, cost control and hygiene

• Dynamic personality with proven leadership skills to motivate, coach and develop the team

• Can work under high pressure and is able to maximize profit potential from operation and to deliver quality products

• Able to act in best interests of the owner and investors

Flying Lizard Group Company Limited

Job Description

About the role
We are seeking experienced Chefs to join our team at Flying Lizard in our Thalang location. As a Chef, you will be responsible for preparing and cooking high-quality meals for our customers in a fast-paced, full-time role.

What you'll be doing

1. Preparing ingredients and cooking a variety of dishes according to menu specifications

2. Ensuring food preparation and cooking areas are clean, well-stocked and adhering to health and safety standards

3. Collaborating with the kitchen team to deliver excellent customer service

4. Maintaining a positive and professional attitude in a dynamic environment

5. Providing input on menu development and making recommendations for improvements

What we're looking for

1. Minimum 1 year of experience as a Commis or CDP Chef in a similar high-volume hospitality or restaurant environment

2. Strong technical cooking skills and knowledge of a variety of cooking methods and Western cuisine

3. Excellent time management, multitasking and problem-solving abilities

4. Strong communication and teamwork skills

5. Passion for food and commitment to delivering high-quality dishes

6. Ability to work effectively in a fast-paced, high-pressure kitchen environment

What we offer:

At Flying Lizard Group Company Limited, we are committed to providing a positive and supportive work environment for our employees. Some of the key benefits include:

1. Competitive salary and service charge

2. Opportunities for career development and advancement

3. Staff discounts on food and beverages

4. Flexible working hours and a collaborative team culture

If you are passionate about food and ready to take your career to the next level, we encourage you to apply for this exciting Chef role with Flying Lizard today.

See more at www.flylizard.com

All Day Group Co., Ltd.

Job Description

Key Responsibilities

1. Customer Experience: Ensure all customer interactions are managed smoothly, keeping customers informed and comfortable throughout their visit.

2. Front Desk Management: Greet every visitor warmly, manage bookings, and coordinate seamlessly with the Creative Team to ensure timely service delivery.

3. First Timer Guidance: Provide essential information to first time tattoo recipients, ensuring they feel comfortable and informed about the entire process.

4. Check In & Check Out: Efficiently handle the complete customer journey, including payments, aftercare guidance, and promoting aftercare products.

1. Daily Operations: Execute comprehensive opening and closing routines for our expanded retail space, including arcade machines, merchandise displays and interactive installations.

2. Retail Maintenance: Throughout the day, maintain cleanliness and presentation of snack areas, drink stations, merchandise displays, and entertainment zones (TukTuk photo area, games, etc.).

3. Inventory Management: Monitor and restock retail items including imported snacks, beverages, merchandise, and promotional materials to ensure optimal presentation and availability.

1. Art Collection Sales: Serve as one of the primary salespeople for our ALL DAY Art collections, educating customers about featured artists, limited edition pieces and the stories behind each collection.

2. Product Knowledge: Maintain expert knowledge of current art collections, sizing, pricing, and artist backgrounds to provide informed recommendations to customers.

3. Sales Process: Handle the complete sales cycle for art pieces, from initial interest through packaging and payment processing.

   Administrative & Support Functions

1. Data Management: Ensure all booking, payment, and sales data is accurately recorded and up-to-date.

2. Review Facilitation: Work with the Creative Team to encourage customer reviews and maintain our reputation for excellence.

3. General Operations:Support overall studio operations through cleaning, tidying, stock management and other front-of-house tasks that maintain our premium environment.

   What Makes This Role Special

   This position offers a unique opportunity to be at the center of an innovative tattoo and art experience. You'll be the first point of contact for customers discovering both our world renowned tattoo artistry and our exciting new art collections. The role combines traditional customer service excellence with retail sales and cultural education about contemporary art.

   Preferred Qualifications

   ●      Thai National

   ●      Strong communication skills in both Thai and English

   ●      Previous experience in customer-facing roles, preferably in high-end establishments (luxury hotels, premium retail, airlines)

   ●      Sales experience or natural sales aptitude

   ●      Organized, detail-oriented, and able to multitask efficiently in a dynamic environment

   ●      Friendly demeanor with a knack for making people feel comfortable and valued

   ●      Interest in art, culture, and creative expression (training will be provided)

   Benefits

   ●      Work Schedule: 12pm-8pm, 5 days per week with occasional paid overtime

   ●      Health Coverage: Private medical insurance after 4-month probation period

   ●      Employee Perks: Discounted tattoos and art pieces

   ●      Performance Recognition: Merchandising bonus structure

   ●      Work Environment: Supportive, creative atmosphere

   ●      Team Building: Fun staff trips and events

   Growth Opportunities

   As ALL DAY Art develops, there will be opportunities for increased responsibility in sales, customer education, and potentially art curation activities. This role offers a ground floor opportunity in an exciting brand expansion.

   How to Apply

   Interested candidates are invited to email their CV and a cover letter explaining why they're the perfect fit for this role to admin@alldaytattoo.com.

   In your cover letter, please address:

   ●      Your experience with customer service in premium environments

   ●      Any sales experience or examples of your ability to engage customers

   ●      Why you're excited about working at the intersection of tattoo artistry and contemporary art
   
   

Asset World Corp Public Company Limited

Job Description

Join the Internship Program Jurassic World: The Experience Project

Docent Team, Admission crew Team, Retail Associate Team, Technical Team

What You'll Learn:

• Day-to-day park operations and team coordination

• Planning and managing guest experiences

• Problem-solving in real-time scenarios

• Fluent in English

Plaza Athenee Hotel (Thailand) Co., Ltd.

Job Description

Plaza Athenee Hotel (Thailand) Co., Ltd.

Job Description

St. Regis Hotels & Resorts

Job Description

Sheraton

Job Description

Hilton Hotel

Job Description

What will I be doing?

As a Sous Chef, you will work closely with the F&B Operations Manager to manage all aspects of the kitchen, ensuring an excellent Guest and Member experience. You will be responsible for managing food provisions, assisting with guest queries, and controlling costs. Specifically, you will be expected to perform the following tasks to the highest standards:

• Manage all aspects of the kitchen including operational, quality, and administrative functions

• Oversee the provision of food to Food and Beverage outlets and take action where necessary to ensure compliance with current legislation

• Assist in resolving guest queries promptly and efficiently

• Ensure foods are of high quality and stored correctly

• Contribute to menu creation by responding to and incorporating Guest feedback

• Ensure consistent production of high-quality food across all hotel food outlets

• Manage customer relations when necessary in the absence of the F&B Operations Manager

• Ensure resources meet business needs through effective management of working rotations

• Support brand standards by training and assessing the Team

• Manage the kitchen brigade to maintain a well-organized and motivated Team

• Control costs without compromising standards, improving gross profit margins and achieving departmental and financial targets

• Assist other departments as needed and maintain good working relationships

• Comply with hotel security, fire regulations, and all health, safety, and food safety legislation

• Report maintenance, hygiene, and hazard issues promptly

A Sous Chef serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Relevant qualifications for this role
• Excellent planning and organizing skills
• Ability multi-task and meet deadlines
• Strong supervisory skills
• A current, valid, and relevant trade qualification (proof may be required)
• A creative approach to the production of food
• Positive attitude
• Good communication skills
• Ability to work under pressure
• Ability to work on own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous kitchen experience in similar role
• Passion for producing high quality food
• Knowledge of current food trends
• Proficiency with computers and computer programs, including Microsoft Word, Excel and Outlook

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

The Prestige Hospitality Co., Ltd.

Job Description

Key Responsibilities:

• Oversee the day-to-day operations of all Food & Beverage outlets, ensuring consistency in service, quality, and operational efficiency.

• Lead, motivate, and develop a team of F&B managers and staff to achieve company goals and objectives.

• Manage budgets, forecasts, and financial performance, ensuring that revenue and cost control targets are met.

• Develop and implement strategies to increase revenue, reduce costs, and optimize resources across F&B operations.

• Establish and maintain strong relationships with suppliers, vendors, and external partners.

• Ensure compliance with health and safety regulations, as well as company policies and industry standards.

• Continuously analyze customer feedback, market trends, and competitor performance to ensure the business stays competitive and innovative.

• Drive and monitor the creation of new menu items, promotions, and event planning to enhance customer experience.

• Ensure that all staff members provide exceptional guest service, resolving any issues or complaints in a professional and timely manner.

• Report regularly on operational performance, KPIs, and team performance to senior management.

Qualifications

·        Bachelor’s degree in Hospitality Management, Business Administration, or related field.

·        At least 7 years of experience in the Food & Beverage industry, with at least 3 years in a senior management position.

·        Proven leadership abilities and experience in managing large teams.

·        Strong financial acumen, with experience in budgeting, forecasting, and cost management.

·        Excellent interpersonal, communication, and negotiation skills.

·        Ability to think strategically while managing day-to-day operations.

·        In-depth knowledge of food and beverage trends, quality standards, and customer preferences.

·        Familiarity with the use of F&B management software and systems.

Langham Hotels International Ltd

Job Description

Hotel Cozi (Castle Peak Road) Limited

Job Description

Responsibilities

• Monitor in daily operations of front office and guest services

• Manage and supervise front desk staff and quality of services

• Handle guests’ enquiries, emergency cases and complaints

• Coordinate and assist with hotel departments to ensure smooth operations 

Requirements

• Diploma holder or above in hospitality management or related disciplines

• Minimum 3 years relevant experience with at least 1 years managerial experience, preferably gained from hospitality management or related disciplines

• Strong communication, interpersonal and leadership skills

Working Location

Kwun Tong

Interested parties please send your full resume stating your current and expected salary to the Human Resources Department at hr @hotelcozi.com.

Applicants not invited for interview within six weeks may consider their applications unsuccessful. All information will be used solely for recruitment purpose and will be destroyed when the recruitment process is finished.

Hilton Hotel

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

A Pastry Chef performs all Pastry Kitchen and Bakery related work, assisting the Master Pastry Chef in the day-to-day operation of the kitchen. This role assumes total responsibility, controls, checks and supervises the Pastry Kitchen and Bakery as assigned by the Master Pastry Chef. He / she will assume the responsibility for the “on the job” training function. 

What will I be doing? 

As the .Pastry Chef, you will be responsible for performing the following tasks to the highest standards: 

• Assist the Master Pastry Chef with the planning of dessert menus and food promotions. 
• Control standards of food production and presentation throughout the hotel. 
• Examine goods and quality of received goods. 
• Ensure the Cooks follow standard recipes and methods of preparation. 
• Inform the Master Pastry Chef immediately of bad products. 
• Assist the Master Pastry Chef with the planning and designing of new Pastry Kitchen and Bakery improvement schemes. 
• Discuss with the Master Pastry Chef on the choice of Pastry Kitchen or Bakery equipment. 
• Work closely with the Executive Chef in the absence of the Master Pastry Chef.  
• Keep up to date with new development techniques and equipment, instructing assigned team members on the correct usage. 
• Assist with costing and pricing of dessert menus and other food services, taking into consideration the profit margins lined out in the hotel budgets. 
• Liaise with banquet department and outlet manager on guests’ comments and follow up with necessary action. 
• Constantly examine food supplies to ensure that they conform to quality standards stipulated by the company. 
• The Pastry Chef is responsible for food purchases in the absence of the Master Pastry Chef, the Pastry Chef is responsible for food purchases, working with the Purchasing Manager to get the best quality for the best price. 
• Responsible for the quality of food prepared in the kitchen under your supervision, constantly inspecting taste, temperature and visual appeal of the food.  
• Plan, prepare and implement high quality food and beverage products and set-ups in all areas and restaurants. 
• Maintain all HACCP aspects within the hotel operation.  
• Train all staff on the correct usage of all equipment, tools and machines.  
• Focus on constant improvement of training manuals and SOPs. 
• Participate actively in quality initiatives such as daily Chef briefings and monthly team meetings in order to constantly improve the culinary operation, meet targets and keep communication flowing. 
• Work on off-site events when tasked. 
• Complete tasks and jobs outside the kitchen areas when requested. 
• Assist with inventory taking. 
• Knowledgeable about hotel’s occupancy, events, forecasts and achievements. 
• Work on new dishes for food tastings and photo taking. 
• Work closely with the stewarding department to ensure high levels of cleanliness and low levels of lost and breakages. 
• Learn and adapt to changes. 
• Be receptive to constructive feedback.  
• Maintain at all times a professional and positive attitude towards team members and supervisors.  
• Adhere to established hotel rules and team member handbook, ensuring all team members under your supervision do so as well for the department to operate smoothly. 
• Be disciplined and adhere to proper work practices at all times for yourself and team members assigned to you.  
• Maintain good personal hygiene, clean uniforms, proper sanitation and cleanliness of the workstations and work tools.  
• Be aware of the dangers of contaminated food and ensue ingredients in the refrigerators are checked and replaced appropriately. 
• Check that all equipment is in good working order and if necessary, report to the Executive Sous Chef faults and problems to be solved.  
• Prepare the necessary work orders for the Engineering department. 
• Monitor food quality and quantity to ensure the most economical usage of ingredients. 
• Check that the quality of food prepared by team members meet the required standards and make necessary adjustments. 
• Select team members who display qualities and attributes that reflect the department standards. 
• Manage the training function and ensure all team members are certified in their position before taking charge of an area of responsibility. 
• Monitor the overall food operation and ensure that food items are being prepared in a timely and correct manner. 
• Oversee the cleanliness, hygiene and maintenance of the kitchen and undertake the necessary steps to maintain the highest possible standard in this area. 
• Attend communication meetings and ensure all assigned team members receive this communication. 
• Control and monitor optimum food costs to yield maximum amount of outlet profit and maximum guest satisfaction. 
• Understand, practice and promote teamwork to achieve missions, goals, and overall departmental standards. 
• Ensure that all team members have a complete understanding of and adhere to the hotel’s team member rules and regulations. 
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 
• Carry out any other reasonable duties and responsibilities as assigned. 

What are we looking for? 

A Master Pastry Chef serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• High School graduate. 
• 2-3 years as Pastry Chef in a 4 / 5-star category hotel or individual restaurants with high standards. 
• Good command in English, both verbal and written to meet business needs. 
• Up to date with sanitation classes. 
• Possess a valid health certificate. 
• Knowledgeable in HACCP. 
• International work experience. 
• Work experience in similar capacity with international chain hotels. 
• Technical education in hospitality or culinary school preferred. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

JW Marriott Phuket Chalong Bay Resort & Spa

Job Description

Courtyard Phuket Chalong Bay Resort

Job Description

Courtyard Phuket Chalong Bay Resort

Job Description

Marriott International

Job Description

Marriott International

Job Description

JW Marriott

Job Description

JW Marriott

Job Description

The St. Regis Hong Kong

Job Description

Job Summary

• Serves as the property Manager on Duty and oversees all property operations during the overnight shift.
• Ensures that the highest levels of hospitality and service are provided during the overnight shift.
• Represents property management in resolving any guest or property related situation.
• Personally assisting in resolving any issues and completing tasks.

Requirements

• 8 - 10 years related experience in International 5-star hotels.
• Good interpersonal and communication skills.
• Capable to work independently with multi-tasking ability.

Human Resources Department
28 Harbour Road,
Wanchai, Hong Kong.
Email: srhk.hr@stregis.com

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Personal data collected will be used for recruitment purpose only. Applicants not hearing from us within 6 weeks from the date of advertisement may consider their application unsuccessful.

__________________________________________________________________________________________________________________________

員工福利 Benefits

• 五天工作 5-Day Work
• 醫療津貼 Medical Insurance
• 交通津貼 Transportation Allowance
• 膳食津貼 Meal Allowance
• 有薪婚假 Marriage Leave
• 生日假期 Birthday Leave

行業 Industry

• 酒店 / 賓館 Hotel / Hospitality

工作種類 Job Category

• 款待 / 酒店 (客戶服務) Hospitality / Hotel (Customer Service)
• 款待 / 酒店 (客戶關係) Hospitality / Hotel (Guest Relations)
• 款待 / 酒店 (前線接待) Hospitality / Hotel (Front Desk / Office)
• 款待 / 酒店 (其他) Hospitality / Hotel (Others)

工作地點 Location

• 灣仔 Wan Chai

經驗要求 Experience

• 8-10 年 / years

Pinnacle Hotels,Resorts & Spa

Job Description

GPCM GROUP CO., LTD.

Job Description

Hiring: Revenue Manager (1 position) at Head Office, Chiang Mai

Location : https://maps.app.goo.gl/CdeKcHwXUVd29vENA

Job Responsibility
A Group Reservation Manager will lead the Revenue Team of B2 Hotels in day to day running of the Revenue Department. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Work closely with the CEO to provide rate analysis, analysis of booking trends, segmentation reporting, and growth opportunities.

• Understand seasonal and historical trends and work within them to ensure maximum occupancy and average room rates.

• Develop each B2 hotel offers to stimulate demand during low, high, and peak periods and inform/advise it on a timely basis to marketing/advertising.

• Responsible for achieving monthly, quarterly, and annual revenue targets for all assigned hotels.

• Oversee revenue management and distribution strategy of B2 hotels and manage day-to-day yield operations.

• Oversee and conduct daily rates and audits to ensure rate parity across all distribution channels.

• Create and develop pricing strategies in conjunction with the individuality of each hotel.

• Oversee and update policies and procedures are followed to ensure Guest satisfaction.

• Analyze overall monthly hotel performance and provide a summary report with recommendations to improve long-term strategies.

• Analyze booking performance by distribution channel.

• Oversee and audit the standards and operations of the revenue department.

• Ensure Team Members are developed effectively, including selling techniques.

• Effective setup and rollout of new and refurbished hotels.

• Recruiting, managing, training, and developing the reservation team.

Qualifications preferred

• Must have full working rights in Thailand.

• Bachelor’s’ Degree in hospitality management or related field.

• At least 5 year(s) in field of Manager or senior position in Revenue Management.

• Must have strong analytical and data interpretation skills, as well as a deep understanding of the hotel industry, market trends, and customer behavior.

• Must have a demonstrated ability to lead initiatives and show skills in follow up, multi-tasking, leadership, and accountability for team actions.

• Good analytical & proactive problem-solving skills.

• Positive attitude with good organizational and administration skills.

• Possess professional disposition with excellent communication and interpersonal skills.

• Good communication skills both Thai and English.

We invite qualified applicants to apply directly through dhr@gpcmgroup.com with an attached resume (PDF) and expected salary.

ONYX Hospitality Group

Job Description

Ami and Wood Ear

Job Description

Collaborating with the Restaurant Manager & Group Wine Director in managing a team of bartenders, you will work with an experienced service and sommelier team, to run a bar and restaurant at Alexandra House in Central.

You will assist the Restaurant Manager to manage both indoor and outdoor bar, endeavoring to maximize sales, identify business opportunities, create and maintain an energetic, dynamic vibe, and enhance customer loyalty.

Key Responsibilities

Sales & Financials

• Design and create signature cocktails;
• Build positive rapport with guests;
• Drive whisky, cocktail & beverage revenue in the bar and restaurant;
• Maintain spirit & beverage costs within budget;
• Build rapport with key suppliers and always check out on special offers and negotiate the best prices with suppliers;
• Review and analyze sales to ensure stock rotation and profitability remain within targets;
• Constantly review guest feedback and mystery shopper results, in order to plan and implement corrective action if needed, to ensure complete guest satisfaction;
• Make recommendations to guests on whiskies according to their preferences among 400 labels.

Supervision

• Manage team member to ensure smooth operation and provide first-class service to guests;
• Control and monitor the whisky and spirits orders to ensure the stock is at par level;
• Create and maintain an up-to-date whisky & cocktail menu to meet the market demands;
• Lead training for bar team and F&B team members on existing and new products, as well as selling techniques and any other necessary beverage training.

Qualifications & Experience Required

• To attain this position, you must have at least 3 years of experience in luxury bars / hotels / fine dining restaurants as Bar Supervisor;
• Experience in managing 200 whisky labels or above;
• Solid knowledge in whisky is a MUST;
• Extensive spirit, cocktail and beverage knowledge;
• Good command of written and spoken English.

We offer attractive remuneration package, employee benefits & staff caring items, which include:

• Straight Shift
• FIXED Sundays Off (except on festive dates)
• Competitive Salary with team-based tips sharing
• Public Holiday & 15 Annual Leave per year
• Meal and Transportation Allowance
• Discretionary Bonus
• Medical Benefits
• Mandatory Provident Fund
• On-the-Job Training & Training Sponsorship
• Career Advancement Opportunities
• Staff Purchase Discounts

For applicants interested in joining the team behind this unique and exciting addition to Hong Kong’s culinary scene, please E-mail to hrs@gd-group.hk or whatsapp to 5722 8132 for sending your résumé in addition to expected salary to us.

For more information, please visit our website: http://www.ami-woodear.hk/

Personal data collected will be used for recruitment purposes only.

__________________________________________________________________________________________________________________________

員工福利 Benefits

• 醫療津貼 Medical Insurance
• 牙科保險/福利 Dental Insurance
• 膳食津貼 Meal Allowance
• 員工折扣優惠 Staff Discount
• 晉升機會 Promotion
• 在職培訓 On-the-job training
• 侍產假 Paternity Leave

行業 Industry

• 保健 Health Care

工作種類 Job Category

• 餐飲 (客務) Catering (Guest Relations)
• 餐飲 (餐廳經理 / 餐廳主任 / 餐廳部長) Catering (Restaurant Manager / Supervisor / Captain)
• 款待 / 酒店 (客戶服務) Hospitality / Hotel (Customer Service)
• 款待 / 酒店 (客戶關係) Hospitality / Hotel (Guest Relations)
• 款待 / 酒店 (其他) Hospitality / Hotel (Others)

工作地點 Location

• 中環 Central

經驗要求 Experience

• 3 年或以上 / years or above

โรงแรม อนันตรา ลาวาณา เกาะสมุย รีสอร์ท

Job Description

JW Group Asia Pacific Limited

Job Description

1. Takes care of daily food preparation and duties assigned by the superiors to meet the standard and the quality set by the Restaurant.
2. Follows the instructions and recommendations from the immediate superiors to complete the daily tasks.
3. Able to estimate the daily production needs and checking the quality of raw and cooked food products to ensure that standards are met.
4. Ensure that the production, preparation and presentation of food are of the highest quality at all times.
5. Knowledge of all standard procedures and policies pertaining to food preparation, receiving, storage and sanitation.
6. Full awareness of all menu items, their recipes, methods of production and presentation standards.
7. Follows good preservation standards for the proper handling of all food products at the right temperature.
8. Operate and maintain all department equipment and reporting of malfunctioning.
9. Personally responsible for hygiene, safety and correct use of equipment and utensils.
10. Ability to produce own work in accordance with a deadline and to assist and encourage others in achieving this aim.
11. Checks periodically expiry dates and proper storage of food items in the section.
12. Assess quality control and adhere to restaurant service standards.
13. At least 2 years of working experience in the related field is required for this position

Private Advertiser

Job Description

Salary $30,000-$33,000 based on experience

• Expert knowledge of the restaurant or organization’s cuisine

• Advanced culinary skills including food preparation, flavor pairings and other cooking best practices

• Ability to develop unique recipes

• Current knowledge of trends in the restaurant industry

• Time management and organization

• Creating new dishes, planning menus

• Monitoring the budget for payroll, food supplies and kitchen amenities

• Maintain and enhance food service standard  at all time

• Oversee daily operations of restuarant to achieve sales target by developing adequate business processes and controls.

• Assure Company standard can be carried out in terms of products quality, customer service level, hygiene and safety

• Develop the team and a high-performing workforce

• Plan and follow up individual staff training and development

• Communication between HQ & Frontline

• Well communicate with HQ & Frontline of all policy and feedback

• Benchmark and seek enhancement in all aspect

Requirements

• Education background in culinary, business management or related discipline.

• At least 5 year working experience of taking an operation role within F&B field, with experience in managing.

• Proven experience in managing multi-brand F&B chain operations is an advantage.

• Ability to manage the overall operations of multiple stores independently

• Strong operational skills in driving store performance including financial and non-financial achievement

• Strong team building skill

• Ability of analyzing financial reports and presentation

• Strong in people management, problem solving and communication skills.

• Good command of spoken and written English & Chinese

• Self-motivated and proactive. Able to work independently

Benefits

• 10 Days Annual

• 6 Days off

• Staff Meal

• Staff Discount

Interested Candidates, please contact through email or whatsapp Mr Kwok 6208 6849