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Restaurant and Banquet Manager

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

For our refined and personalized F&B Operation, we are now welcoming applicants for the position of Restaurant & Banquet Manager for a small and elegant a la carte restaurant, a small bar lounge, a side walk cafe, pool side dining, room service and a small function room for 150 pax theatre style.

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

  • Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
  • Training up your staff to deliver a high standard of friendly and personalized service to guests
  • Managing daily F&B operations of the restaurant, bar and banqueting
  • Soliciting guest feedback
  • Using that feedback to help us improve our F&B operation
  • Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

  • You love the business of Fine Dining within the context of a small boutique hotel.
  • You have a strong and adventurous disposition.
  • You love exploring new cultures.
  • You love communicating with people, even if they have trouble understanding you.
  • You truly love the sense of achievement in training up your team and making things happen with them.
  • You are flexible and can change focus quickly.
  • You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

  • A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
  • Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
  • Banqueting experience is highly desirable
  • Previous experience living/working outside your home country, preferably in Asia.
  • Good F&B business acumen.

You'll get:

  • A core role with a unique and leading boutique hotel in Laos.
  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
  • An environment where you're given opportunity to grow.
  • Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

  Apply Now  

Front Office Manager

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

For our refined and personalized hotel, we are now welcoming applicants for the position of Front Office Manager to lead our reception and guest relations team in delivering a seamless, "home away from home" experience.

Day-to-day, you'll be...

  • Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
  • Training up your staff to deliver a high standard of friendly and personalized service to guests
  • Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
  • Soliciting guest feedback and using it to constantly elevate our guest journey.
  • Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

  • You love the boutique hotel business and the intimacy of a small, high-end property.
  • You have a strong and adventurous disposition and love exploring new cultures.
  • You love communicating with people, even when there are language or cultural barriers.
  • You find a sense of achievement in training up your team and making things happen with them.
  • You are flexible and can change focus quickly.
  • You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

  • A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
  • Previous experience in front office management in a luxury environment
  • Previous experience living/working outside your home country, preferably in Asia.
  • Strong administrative skills and business acumen.

You'll get:

  • A core role with a unique and leading boutique hotel in Laos.
  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a dynamic General Manager.
  • An environment where you're given opportunity to grow.
  • Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Assistant Hotel Accountant

Featured
Settha Palace HotelLaos - Vientiane
Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.


Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.


Key Responsibilities:

  • Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
  • Ensuring that the bookkeeping is done accurately.
  • Assist with preparing the monthly Financial Package.
  • Handling & monitoring the General Ledger Accounts.
  • Daily auditing of all records pertaining to revenue of the hotel.
  • Prepares daily income and statistics reports.
  • Prepares relevant documents for incorporation in the monthly accounts.
  • Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

  • 4-year bachelor's degree in Finance and Accounting or related major.
  • Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
  • 2 years work experience required.
  • Good command of English language.
  • Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Outlet Manager (All Day Dining)

10-Jun-2025
HYATT CENTRIC CITY CENTRE KUALA LUMPUR | 56091 - Kuala Lumpur City Centre, Kuala Lumpur
This job post is more than 31 days old and may no longer be valid.

HYATT CENTRIC CITY CENTRE KUALA LUMPUR


Job Description

Summary 

The first Hyatt Centric in the capital city of Malaysia, Hyatt Centric City Centre Kuala Lumpur is designed to reflect the city’s rich tin-mining history, with a deep appreciation of the local and cultural influences. In harmony with nature and nestled in the heart of the city, the hotel is surrounded by unique neighbouring attractions and connected to all things authentic for today’s modern and savvy travellers. 

If you are a curious, like-minded explorer and seeking a new career adventure that is fresh and fun, we want your energy. Join us and make Hyatt Centric City Centre Kuala Lumpur your launchpad. At Hyatt, our purpose is this: We care for people so they can be their best. 

You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Outlet Manager is responsible to function as the Marketing Specialist for the Food & Beverage Department, overlooking the banquets facilities and operation in the hotel.

F&B Supervisor – Lobby Lounge

10-Jun-2025
Four Seasons Hotel Kuala Lumpur | 56092 - Kuala Lumpur City Centre, Kuala Lumpur
This job post is more than 31 days old and may no longer be valid.

Four Seasons Hotel Kuala Lumpur


Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Hotel and Residences is part of a 65-storey mixed-use tower that will include 242 Four Seasons Private Residences, 27 serviced apartments, a 209-key Four Seasons Hotel and a six- floor of 250,000 square foot luxury retail podium, collectively known as Four Seasons Place Kuala Lumpur. The Hotel introduces several unique dining outlets to the city, including a Cantonese restaurant, lobby and rooftop pool bars, and an all-day dining restaurant with sweeping views of the Petronas Twin Towers. The Hotel will also offer an executive lounge for business travelers, a serene spa, wellness-focused fitness centre and rooftop infinity pool offering panoramic views of Kuala Lumpur’s endless skyline. Lush landscaping around the rooftop pool and terrace will create an urban oasis, echoing the greenery of the KLCC Park below.

Four Seasons Hotel Kuala Lumpur is looking for top talent to join the team.

About Four Seasons Hotel Kuala Lumpur

Four Seasons Hotel and Residences is located in the Golden Triangle neighborhood, Kuala Lumpur’s thriving business and financial district. The Hotel is part of a 65-storey mixed-use tower that will include 242 Four Seasons Private Residences, 27 serviced apartments, a 209-key Four Seasons Hotel and a six- floor of 250,000 square foot luxury retail podium, collectively known as Four Seasons Place Kuala Lumpur.

The latest addition to the city’s dramatic skyline and a vibrant hub for both business and leisure travelers, Four Seasons Hotel Kuala Lumpur will be conveniently located in close proximity to the city’s major attractions, including the Petronas Twin Towers and the Kuala Lumpur City Centre (KLCC). Often referred to as a “city within a city,” the KLCC will offer designer shopping, fine dining, and the best of the city’s electric nightlife. The Hotel will also overlook the KLCC Park and be directly connected to the esplanade, allowing guests to take full advantage of the Park’s 50 acres of green space, including lush gardens, fountains, waterfalls, a wading pool, and jogging track.

An exciting addition to Kuala Lumpur’s culinary scene, the Hotel will introduce several unique dining outlets to the city, including a Cantonese restaurant, lobby and rooftop pool bars, and an all-day dining restaurant with sweeping views of the Petronas Twin Towers.

The Hotel will also offer an executive lounge for business travelers, a serene spa, wellness-focused fitness centre and rooftop infinity pool offering panoramic views of Kuala Lumpur’s endless skyline. Lush landscaping around the rooftop pool and terrace will create an urban oasis, echoing the greenery of the KLCC Park below.

Four Seasons Hotel Kuala Lumpur will offer both international and regional travelers an urban complement to the existing Four Seasons Resort in Malaysia, the award-winning Four Seasons Resort Langkawi.

About Four Seasons

Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 133 hotels and 57 private residences in major city centers and resort destination in the world, Four Seasons consistently ranks among the world’s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.

F&B Supervisor - Lobby Lounge

F&B Supervisor - Lobby Lounge is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests. The F&B Supervisor position provides an enjoyable, expertly served beverage or dining experience conforming to Four Seasons standards of excellence for quality, professionalism and friendliness. F&B Supervisor anticipate and service guests' needs before being asked and are knowledgeable about all available menu options, beverage lists and daily specials.

Responsibilities:

  • The ability to follow proper payroll and uniform procedures.

  • The ability to offer guest of the restaurant an enjoyable, expertly served beverage/dining experience conforming to Four Seasons standard of excellence for quality, professionalism and friendliness.

  • To have superior knowledge and be also executive efficiently the sequence of service for all meal periods.

  • The ability to anticipate and service of guest’s requirements before request are necessary

  • The ability to serve and clear food and beverage items in an unobtrusive and professional manner.

  • The ability to be familiar with the wine and beverage service including stemware used and appropriate garnishes.

  • To be well versed with all Food and Beverage offerings in the outlet and be also to confidently discussed other F&B areas with guest confidently.

  • The ability to utilize a “Captain’s Pad” correctly and the sake of communication.

  • The ability to train all new employee in accordance to the standard training manual.

  • To assign opening and closing duties to all subordinates.

  • The ability to ensure all opening and closing side work duties assigned are completed

  • To supervise the dining room in the absence of the manager/assistant manager.

  • To handle and resolve all guest concern and inform management immediately.

  • To promote a positive and healthy working environment within the department and the division.

  • To inspect all physical aspects of the restaurant and action accordingly.

  • The ability to check and ensure that all tables are properly set, all table top items are clean and polished, chairs are ticked in according and the overall condition of the restaurant and the back area is defect free.

  • The ability to be vigilant throughout service and ensure efficient service throughout the meal period anticipating every guest needs. 

  • The ability to present menus and explanations for all menu items as well as specials of the day.

  • The ability to present children’s menu, when appropriate and describe specials.

  • The ability to utilize the hotel’s computer system ringing up sales, printing checks, closing checks and completing reading.

  • The ability to carry trays, bus and reset table with linen, china, glass and silver.

  • The ability to change ashtray, serve cigarettes, crumb tables and offer after dinner drink and cigars.

  • The ability to ascertain a guest’s satisfaction and handle any problem which may arise informing a manager of the problem and how it was resolve.

  • The ability to handle a guest walk out.

  • The ability to service all needs for any private dining room or private function.

  • The ability to report any accident immediately, no matter how minor to a manager.

  • The ability to recognize and address potential intoxicated disruptive or undesirable guests.

  • The ability to respond properly in any hotel emergency or safety situation.

  • The ability to move tables and chairs.

  • The ability to breakdown any buffets, displays or side stations when needed.

  • The ability to clean service area when needed.

  • The ability to clean the terrace and the area surrounding it when needed.

  • The ability to perform other tasks or projects as assigned by hotel management.

Qualifications: 

  • Poses an affinity for guest service.

  • Excellent personal presentation and interpersonal skills.

  • Good knowledge in food and beverage.

  • Ability to use the Micros Operating System is an advantage.

  • Ability to lift up to 60lbs.

  • Able to work a flexible schedule with the ability to work all shifts, weekends and holidays as per business demands and needs.

  • Excellent reading, writing, and oral proficiency in English language.

  • Must be able to speak, read, and write Bahasa Malaysia.

  • Must have the right to work in Malaysia.

What We Offer: 

  • Competitive salary, wages, and a comprehensive benefits package

  • Excellent training and development opportunities

  • Complimentary accommodation at other Four Seasons Hotels and Resorts

  • Complimentary dry cleaning for employee uniforms

  • Complimentary employee meals

Work Type: Full Time

Join Our Team

Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel Kuala Lumpur provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.

What to expect: You will……

Be a champion of the Golden Rule: Do unto others as you would have them do unto you

Be part of a cohesive team with opportunities to learn, grow and develop

Have the opportunity to engage in diverse and challenging work

Derive a sense of pride in work well done

Be recognized for excellence

Visa sponsorship is not available for the role. Due to strict work permit regulations, position is applicable to local candidates or candidates with Malaysian Permanent Resident status holder only. Only successful candidates will be contacted. 

Front Office Assistant

10-Jun-2025
Sunway Putra Hotel Kuala Lumpur | 56093 - Kuala Lumpur City Centre, Kuala Lumpur
This job post is more than 31 days old and may no longer be valid.

Sunway Putra Hotel Kuala Lumpur


Job Description

About the Role

A Front Office Assistant's primary responsibility is to be the first point of contact for a business, handling various administrative and customer service tasks at the front desk or reception area. You are required to manage appointments, answer phones, greet hotel guest, and provide general administrative support, ensuring a smooth and efficient flow of operations at the front desk.

What You’ll Be Doing

  • Perform all duties and responsibilities in a prompt, accurate and efficient manner, in accordance with established Hotel and Company policies & procedures.

  • Sells, upsell, registers and checks in guests with the Front Office Supervisor for assignment of rooms to all incoming guests.

  • Provides courteous and efficient service and, if possible, to comply with each and every guest request. May require approval from immediate superior.

  • Checks-in guests according to procedure.

  • Handle room keys according to the procedure.

  • Check-out guests according to the procedure.

  • Prepares and liaises with other departments for special requests.

What We’re Looking For

  • A minimum 1-2 years Experience in the Hospitality industry.

  • Strong communication and interpersonal skills with the ability to effectively liaise with guests and team members.

  • Excellent problem-solving and decision-making abilities to handle complex situations.

  • Proficient in using hotel management software and technology.

  • Flexible and adaptable to working in a fast-paced, dynamic environment.

  • CERT /DIPLOMA in Hotel Management or a related field is preferred.


What We Offer

At Sunway Putra Hotel Kuala Lumpur, we are committed to providing our employees with a rewarding and supportive work environment. Our benefits include a competitive salary, opportunities for career development, access to employee wellness programs, and discounts on hotel stays. We also encourage a healthy work-life balance and offer flexible working arrangements where possible.

About Us

Sunway Putra Hotel Kuala Lumpur is a vibrant 5-star hotel located in the heart of the city’s bustling commercial district. As part of the Sunway Group, we are renowned for our commitment to delivering exceptional guest experiences and creating a positive impact on the communities we serve. Join our dynamic team and be a part of our continued success.

Apply now for this exciting opportunity to become our next Front Office Assistant.

Guest Relations Executive

10-Jun-2025
Ouji Seiyaku (M) Sdn. Bhd. | 56094 - Kuala Lumpur City Centre, Kuala Lumpur
This job post is more than 31 days old and may no longer be valid.

Ouji Seiyaku (M) Sdn. Bhd.


Job Description

About us

We’re proud to be part of the Whealthfields Group, a global powerhouse with over 25 years of excellence in the household and personal care industry. Our footprint spans across Asia, the Middle East, and Europe, with a strong presence in countries like Japan, Korea, Malaysia, Singapore, Indonesia, Thailand, Vietnam, Hong Kong, Taiwan, Dubai, France, Germany, and Australia.

At OUJI Seiyaku, we specialize in the manufacturing and trading of high-quality household cleaning and cosmetic products. With over 1,000 products across 12 categories, our portfolio includes trusted household names such as Dynamo, Fab, Walch, and arFUM, among others.

Your Role

  • Welcome guests with a warm and professional attitude

  • Direct visitors and manage meeting arrangements

  • Answer and route phone calls efficiently

  • Keep the reception area neat, stocked, and presentable

  • Provide accurate info via phone, email, or in person

  • Sort, manage, and distribute incoming mail/deliveries

  • Ensure office and pantry supplies are well-stocked

  • Support security by following safety procedures at the front desk

  • Assist with general admin tasks (filing, documentation, photocopying)

  • Help with other tasks as needed by the team

What We’re Looking For

  • Prior guest service, receptionist or equivalent experience is preferable

  • Strong communication and people skills

  • Detail-oriented with good organizational habits

  • Mandarin or Cantonese speaker is a plus!

Why Join Us?

  • Attractive remuneration package with allowances

  • Dynamic working environment with career growth opportunities

  • Supportive and young working culture

📩 Interested?

Click 'apply now' to forward your CV. Join us as we continue to make homes cleaner, fresher, and more vibrant across the globe! 🌍✨

FRONT OFFICE MANAGER

10-Jun-2025
PERKASA HOTEL HOLDINGS SDN BHD | 56090 - Kundasang, Sabah
This job post is more than 31 days old and may no longer be valid.

PERKASA HOTEL HOLDINGS SDN BHD


Job Description

About the role

Perkasa Hotel Holdings Sdn Bhd is seeking a skilled and experienced Front Office Manager to join our team in Kundasang, Sabah. As the Front Office Manager, you will be responsible for overseeing the daily operations of the hotel's front desk, ensuring exceptional customer service and a seamless guest experience.

What you'll be doing

  • Manage and oversee the front office team, including reception, concierge, and guest services
  • Ensure efficient check-in and check-out processes for all guests
  • Handle guest inquiries, complaints, and requests in a professional and timely manner
  • Manage room inventory and availability, and oversee the reservation system
  • Develop and implement front office policies and procedures to improve operational efficiency
  • Analyse front office performance metrics and implement strategies to enhance guest satisfaction
  • Collaborate with other departments to ensure a cohesive and exceptional guest experience
  • Provide training and development opportunities for the front office team
  • What we're looking for

  • Minimum 3 years of experience in a front office management role within the hospitality industry
  • Strong customer service orientation and interpersonal skills
  • Excellent communication and problem-solving abilities
  • Proficient in using hotel management software and technology
  • Ability to lead and motivate a team
  • Thorough understanding of front office operations and hotel industry best practices
  • Fluency in English and Bahasa Malaysia
  • What we offer

    At Perkasa Hotel Holdings, we are committed to providing our employees with a rewarding and fulfilling work environment. You can expect competitive remuneration, opportunities for career advancement, and a range of employee benefits, including healthcare coverage, personal development programmes, and a collaborative, supportive team culture.

    About us

    Perkasa Hotel Holdings Sdn Bhd is a leading hospitality group in Malaysia, operating a portfolio of premium hotels and resorts in Sabah. With a strong focus on delivering exceptional guest experiences, we are known for our commitment to sustainability, innovation, and continuous improvement. Join our team and be a part of our exciting journey.

    Apply now to become the Front Office Manager at Perkasa Hotel Holdings Sdn Bhd.

    Night Manager

    10-Jun-2025
    Reignwood Holding Co., Ltd. | 56076 - Lam Luk Ka, Pathum Thani
    This job post is more than 31 days old and may no longer be valid.

    Reignwood Holding Co., Ltd.


    Job Description

    ChatGPT said:

    Job Title: Night Manager– Global Heritage Residence

    📍 Location: Global Heritage Residence, Reignwood Park, Thailand
    Working Hours: Night Shift (Flexible schedules as required)

    Job Summary:

    The Night Manager is responsible for overseeing the nighttime operations of luxury residences within the Global Heritage portfolio. This role ensures seamless guest experiences, property security, and high-standard service delivery. The ideal candidate must be proactive, service-oriented, and capable of managing urgent situations efficiently while maintaining the prestige of the residence.


    Key Responsibilities:

    1. Guest Services & Experience Management

    • Ensure all guests and residents receive personalized, five-star service throughout the night.

    • Handle late-night check-ins/check-outs, special requests, and VIP services.

    • Address guest concerns, complaints, or emergencies with professionalism and discretion.

    2. Night Operations & Property Management

    • Supervise all nighttime staff, including concierge, housekeeping, and security personnel.

    • Conduct regular property inspections to ensure cleanliness, maintenance, and operational readiness.

    • Coordinate with day-shift managers for smooth handovers and issue resolution.

    3. Security & Emergency Response

    • Monitor security systems and ensure guest safety and property protection.

    • Respond promptly to emergencies (medical, fire, or security-related incidents).

    • Ensure compliance with health, safety, and fire regulations.

    4. Administrative & Financial Oversight

    • Oversee nightly financial transactions, including billing, invoicing, and petty cash management.

    • Prepare daily reports on guest activities, incidents, and property conditions.

    • Maintain strict adherence to company policies and service standards.


    Qualifications & Skills:

    Education & Experience

    • Bachelor’s degree in Hospitality Management, Business Administration, or a related field.

    • 5+ years of experience in luxury hospitality, villa management, or private estate operations.

    • Proven ability to manage night shift operations in a high-end residential or hospitality setting.

    Skills & Competencies

    • Strong leadership and team management skills.

    • Excellent problem-solving abilities and decision-making under pressure.

    • High attention to detail and ability to maintain luxury service standards.

    • Proficiency in property management systems (PMS), financial reporting, and security protocols.

    • Fluent in English (additional languages are a plus).

    Personality Traits

    • Service-driven mindset with exceptional guest relations skills.

    • Ability to remain calm and composed in emergency situations.

    • Strong interpersonal skills with the ability to interact with high-net-worth individuals.

    Restaurant Manager

    10-Jun-2025
    Obic Group of Companies | 56110 - Laoag City, Ilocos Norte
    This job post is more than 31 days old and may no longer be valid.

    Obic Group of Companies


    Job Description

    • Follow the Obic Group of Companies policies and procedures.

    • Manage operations with passion, integrity, and knowledge while promoting the culture and values of the Obic Group of Companies.

    • Implement new company policies and procedures by developing plans and instructing staff.

    • Coordinate daily Front of the House and Back of the House restaurant operations.

    • Deliver superior service and maximizing customer satisfaction.

    • Respond efficiently and accurately to customer queries & complaints.

    • Analyze and plan restaurant sales levels and profitability.

    • Regularly review product quality and research new vendors.

    • Meet and greet customers, organize table reservations and offer advice about menu choices.

    • Create a positive guest experience by delivering a high level of service and ensuring that all staff engage guests to understand their needs and exceed expectations.

    • Organize and coordinate the operation of the restaurant during scheduled shifts.

    • Appraise staff performance and provide feedback to identify any problems, concerns, and opportunities for improvement.

    • Provide coaching and feedback to managers and staff and assess performance on a constant basis.

    • Check stock levels, order supplies and prepare cash drawers and petty cash.

    • Estimate future needs for goods, kitchen utensils and cleaning products.

    • Maintain high standards of quality control, hygiene, and health and safety; and ensure compliance with sanitation and safety regulations.

    • Manage restaurant’s good image and suggest ways to improve it.

    • Create and execute plans for department sales, profit and staff development.

    • Control operational costs and identify measures to cut waste.

    • Consistently monitor product and labor costs to remain within goals.

    • Create detailed reports on weekly, monthly and annual revenues and expenses, including staff control, food control and sales.

    • Promote the brand in the local community through word-of-mouth and restaurant events.

    • Recommend ways to reach a broader audience (e.g. discounts and social media ads).

    • Recruit, train and manage new and current employees on proper guest services principles and practices and motivate staff.

    • Implement policies and protocols that will maintain future restaurant operations.

    • Set budgets or agree them with senior management.

    • Identify, delegate responsibilities and provide direction to shift leaders and staff to ensure objectives are met and excellent service is consistently achieved.

    • Monitor and maintain the POS System.

    • Assist in new menu implementation.

    • Develop and implement creative solutions to areas of improvement.

    • Assist in conducting staff and daily pre-shift meetings.

    • Assist in any areas of the restaurant when staffing constraints require.

    • Other aspects that may be assigned by senior management.

    Housekeeper

    10-Jun-2025
    PLAYMATE LEISURE SOLUTIONS CORP. | 56107 - Makati City, Metro Manila
    This job post is more than 31 days old and may no longer be valid.

    PLAYMATE LEISURE SOLUTIONS CORP.


    Job Description

    MAIN RESPONSIBILITIES
    The Housekeepers reports directly to the Villa Manager and is responsible for the overall operations of the Housekeeping Team. The Housekeeper should ensure that the standards of cleanliness, hygiene and tidiness throughout all the villa rooms, public areas and villa exterior are achieved and in immaculate condition.

    Perform routine duties in cleaning and servicing of guest rooms and bathrooms under the supervision of the Villa Manager.

    Housekeeper promotes a positive image of the property to guests and must be pleasant, honest, friendly, and provide a comfortable experience for guests. They ensure that all rooms are inviting and clean and they address all guest queries politely and knowledgeably.

    Assign duties, inspect work, and investigate complaints regarding housekeeping service and equipment and take corrective action. May purchase villa supplies and equipment, take inventories, train new employees, and recommend dismissals.

    KEY RESPONSIBILITIES
    1. General Housekeeping Operations

    • Oversee cleanliness and organization of 7 guest rooms, reception, meeting, dinning rooms, and all public areas (e.g., lobby, hallways, pool, and outdoor spaces).

    • Perform regular cleaning duties, including dusting, vacuuming, mopping, bed-making, and sanitizing bathrooms.

    • Implement and maintain daily, weekly, and deep cleaning schedules.

    • Ensure meeting room are prepared and reset promptly for events/meetings.

    2. Guest Services

    • Ensure rooms are guest-ready, meeting high standards for cleanliness and presentation.

    • Respond promptly and professionally to guest requests and complaints.

    • Provide timely turndown services and ensure linen/towel replacement as needed.

    3. Inventory and Supplies Management

    • Maintain par stock levels for cleaning supplies, toiletries, linens, and equipment.

    • Monitor and report inventory usage; request replenishments as necessary.

    • Ensure laundry operations (outsourced) are timely and accurate for linens and staff uniforms.

    4. Maintenance and Inspections

    • Conduct routine inspections of guest rooms, function rooms, and villa facilities.

    • Report maintenance issues (e.g., plumbing, air conditioning, fixtures) to the Villa Manager promptly.

    • Ensure preventive pest control measures are followed regularly.

    5. Event and Function Support

    • Assist in setting up function rooms for events, ensuring cleanliness, décor, and arrangements are up to standard.

    • Coordinate post-event cleanup and ensure quick room turnover for the next use.

    SKILLS AND CREATIVE ESSENTIALS

    • Must have excellent presentation and communication skills (both verbal and written), and be extremely guest focused

    • Must have attention to detail and have the ability to multi-task; follow up and leadership skills required.

    • Physical mobility and stamina required, Ability to follow instruction, Professional attitude is required, Ability to work independently.

    • Should be detail-oriented and required to spot safety hazards and items that need cleaning

    • Should be able to initiate a positive impact and adapt to changes within the working schedule and flexible.

    • Should perform various housekeeping duties, often changing from one task to another and still meeting deadlines and established timeframes.

    • Should work independently and comfortably with little or no supervision early in the morning and late in the evening.

    • They should possess a positive attitude to work with other hotel attendants and maintain good relationships.

    • Should be trustworthy

    • Must be knowledgeable in Microsoft Office and excel and can create detailed reports.

    PERSONALITY AND TALENTS

    • Resilient (“True Grit” mindset; the ability to hang in there, tough it out, persevere and recover from setback)

    • Sense of curiosity (fascination with the job that makes us want to explore, learn and discover all we can about it)

    • Social intelligence ( Meaningful connection to others, knowing when and how to negotiate, collaborate, and compromise are elements of social intelligence )

    • Gratitude (An essential feeling of appreciation for what we have been given. Gratitude is central to a positive outlook)

    • Kindness (kindness involves giving of one’s self — something that is a sacrifice of your time, your effort, your true consideration)

    • Self-control (The ability to regulate one’s feelings and impulses; to recognize feelings and manage them, edit them, and not be run by them - realize that the current emotion, whether bad or good, is not in the best interest of the individual or group as a whole)

    • Optimism (The ability to see the positive opportunity in situations)

    • Maturity of judgement and behavior

    • Meticulous and detail oriented

    EDUCATION

    Preferably a graduate of HRM or any related field in the industry.

    LEARNED EXPERIENCE

    At least 2 years’ experience in a 4- or 5-star Hotel of the same capacity.

    WORK ARRANGEMENTS
    Stay in

    Job Types: Full-time, Permanent

    Schedule:

    • 8 hour shift

    • Day shift

    • Monday to Friday

    • On call

    • Overtime

    • Rotational shift

    • Shift system

    Supplemental Pay:

    • 13th month salary

    Application Question(s):

    • Can you start ASAP?

    • Are you okay for a 6 days stay in and 1 day rest day?

    • How much is your expected salary?

    CATERING MANAGER

    10-Jun-2025
    My Happy Concept Group | 56115 - Makati City, Metro Manila
    This job post is more than 31 days old and may no longer be valid.

    My Happy Concept Group


    Job Description

    Catering Manager oversees all aspects of event catering, from planning and execution to managing staff and clients. Key responsibilities include menu development, budget management, team leadership, and ensuring food quality and safety standards are met. They also interact with clients, vendors, and suppliers, ensuring a smooth and successful event. 

    Key Responsibilities:

    • Planning and Execution: Develop menus, coordinate catering staff, manage budgets, and ensure events are executed smoothly. 

    • Client Management: Consult with clients to understand their needs, develop customized menus, and address any concerns or changes during the event. 

    • Staff Management: Hire, train, and supervise catering staff, including kitchen and service teams. 

    • Food Quality and Safety: Maintain high food quality standards, adhere to food hygiene regulations, and ensure the safety of food and beverages. 

    • Logistics: Manage event logistics, including equipment rental, setup, and breakdown. 

    • Budget Management: Monitor and control catering budgets and expenses. 

    • Vendor Relations: Collaborate with vendors and suppliers to ensure timely delivery of needed supplies and equipment. 

    • Communication: Effectively communicate with clients, staff, and vendors to ensure a seamless flow of information. 

    • Compliance: Ensure compliance with relevant health, safety, and legal regulations. 


      Qualifications:

      • Preferably FEMALE only

        • Education:

          A bachelor's degree in Hospitality Management, Culinary Arts, or a related field is often preferred, but not always required. 

        • Experience:

          Several years of experience in the catering or food service industry, including experience in event planning, customer service, and staff management. 

    Guest Relation Manager

    10-Jun-2025
    Escape Haven Bali | 56100 - North Kuta, Bali
    This job post is more than 31 days old and may no longer be valid.

    Escape Haven Bali


    Job Description

    We’re seeking a compassionate and highly organized Guest Relations Manager to join our team. In this role, you'll be organize the Guest Relation team and collaborating across departments to to elevate the guest experience, ensuring drive excellence in guest service, and optimizing guest satisfaction

    Key Responsibilities:

    • Greet and check in guests with warmth and professionalism

    • Serve as the main point of contact for all guest needs, concerns, and feedback

    • Coordinate daily schedules, including wellness sessions, activities, and meal

    • Liaise with yoga instructors, therapists, chefs, and housekeeping to ensure smooth operation

    • Manage bookings and maintain accurate guest records

    • Create a personalized, memorable experience for every guest

    • Handle guest issues with care, compassion, and discretion

    • Facilitate retreats of 4 to 5 guests every week

    • Prepare regular reports and analyze guest feedback and service trends, providing key insights for informed decision-making and maintaining the highest rating in guest reviews.

    • Team management

    Requirements

    • Experience in wellness retreat, or hospitality industry with 3 years in management role

    • Excellent interpersonal and communication skills

    • Calm, intuitive, and empathetic—especially in women-focused spaces

    • Strong organizational skills and attention to detail

    • Passionate about wellness, mindfulness, and women's empowerment

    Front Office Assistant

    10-Jun-2025
    MLDC Berhad (Malaysia Land Development Company) | 56088 - Pahang
    This job post is more than 31 days old and may no longer be valid.

    MLDC Berhad (Malaysia Land Development Company)


    Job Description

    Responsibilities

    • Ensure a smooth and welcoming check-in/check-out process, maintaining high guest satisfaction and professionalism.

    • Manage reservations across various channels (OTA, phone, walk-ins, website) and collaborate with housekeeping for room allocation and special requests.

    • Handle guest complaints promptly and professionally, ensuring resolutions are met to maintain a positive experience.

    • Collect payments, deposits, and maintain cleanliness and organization in the reception area.

    • Facilitate guest feedback collection for continuous improvement and provide detailed information on hotel amenities, rates, and activities.

    • Conduct night audits, generate management reports, and assist with ad hoc tasks as needed with a proactive approach.

      Requirements

    • Able to work shifts and on public holidays, 6 days a week.

    • Team player with a pleasant personality.

    • Can communicate well in English and Bahasa Malaysia (verbally).

    • No academic qualification needed.


      Key highlights

    • Professional development and career advancement support.

    • Comprehensive health coverage and wellness benefits.

    • Gain experience in customer service and office management.

    Join our team as a Front Office Assistant! Manage inquiries, support daily operations, and ensure a smooth, efficient office environment

    Engineering Manager (Hotel101-Manila)

    10-Jun-2025
    DoubleDragon Properties Corp. | 56112 - Pasay City, Metro Manila
    This job post is more than 31 days old and may no longer be valid.

    DoubleDragon Properties Corp.


    Job Description

    Job Description:

    • Troubleshoot and repair hotel equipment, facilities, and systems (including HVAC and electrical).
    • Perform preventative maintenance, regular inspections, coordination with Maintenance staff, and diagnose potential problems.


    Qualification:

    • Bachelor's Degree in Electrical Engineering or equivalent
    • Licensed Professional
    • Experience in a hotel or a related field is preferred

    Unti Manager

    10-Jun-2025
    FINANCESUREPH | 56114 - San Fernando, Pampanga
    This job post is more than 31 days old and may no longer be valid.

    FINANCESUREPH


    Job Description

    Are you a proven sales leader ready to step up and lead a high-performing team in the financial services industry? Join FINANCESUREPH, a top-performing nationwide Financial One-Stop Shop, and help us shape the future of financial security in the Philippines.

    Marketing Supervisor for Famous Japanese Food 47326

    10-Jun-2025
    RCX RECRUITMENT INC. | 56113 - Santo Tomas City, Batangas
    This job post is more than 31 days old and may no longer be valid.

    RCX RECRUITMENT INC.


    Job Description

    Marketing Strategy & Execution】
    ・Develop and implement effective marketing plans to enhance brand awareness and drive sales growth.
    ・Identify market trends, competitor strategies, and customer preferences to optimize marketing campaigns.
    ・Ensure all marketing efforts align with the company's goals and brand identity.

    【Campaign Management & Performance Analysis】
    ・Plan, execute, and oversee marketing campaigns across multiple channels (digital, social media, events, etc.).
    ・Track and analyze campaign performance, making data-driven adjustments for better results.
    ・Prepare marketing reports and present key insights to management.

    【Cross-functional Collaboration & Coordination】
    ・Work closely with the sales team to develop promotional activities that support revenue growth.
    ・Coordinate with the product and creative teams to ensure brand consistency in all marketing materials.
    ・Manage partnerships with external agencies, suppliers, and media for marketing initiatives.

    【Team Leadership & Supervision】
    ・Lead and mentor the marketing team, ensuring efficiency and productivity.
    ・Assign tasks, set objectives, and monitor team performance.
    ・Provide training and guidance to enhance team skills and knowledge.

    【 Requirements 】

    【MUST】
    ・College Graduate – Marketing, Business Administration, or any related course
    ・3 to 5 years of relevant experience in a marketing role
    ・Strong understanding of customer behavior & competitor landscape
    ・Experience in planning & executing marketing strategy campaigns
    ・Ability to work with cross-functional teams

    【BETTER】
    + Experience in digital marketing and data-driven strategies
    + Familiarity with marketing analytics tools and software
    + Previous leadership experience in a marketing team

    Villa Residences Manager25091458

    10-Jun-2025
    W Bali - Seminyak | 56098 - Seminyak, Bali
    This job post is more than 31 days old and may no longer be valid.

    W Bali - Seminyak


    Job Description

    JOB SUMMARY

    Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.

    CANDIDATE PROFILE 

    Education and Experience

    • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

    OR

    • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

    CORE WORK ACTIVITIES

    Leading Guest Services Teams 

    • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

    • Encourages and builds mutual trust, respect, and cooperation among team members.

    • Serves as a role model to demonstrate appropriate behaviors.

    • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

    • Celebrates successes and publicly recognizes the contributions of team members.

    • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

    Maintaining Guest Services and Front Desk Goals

    • Develops specific goals and plans to prioritize, organize, and accomplish your work.

    • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

    • Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.

    • Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.

    • Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.

    • Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.

    Ensuring Exceptional Customer Service 

    • Provides services that are above and beyond for customer satisfaction and retention.

    • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

    • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

    • Serves as a leader in displaying outstanding hospitality skills.

    • Sets a positive example for guest relations.

    • Responds to and handles guest problems and complaints.

    • Empowers employees to provide excellent customer service.

    • Observes service behaviors of employees and provides feedback to individuals.

    • Strives to improve service performance.

    • Provides immediate assistance to guests as requested.

    • Ensures employees understand customer service expectations and parameters.

    • Participates in the development and implementation of corrective action plans to improve guest satisfaction.

    Implementing Projects and Policies

    • Implements the customer recognition/service program, communicating and ensuring the process.

    • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.

    • Manages payroll administration.

    Conducting Human Resource Activities

    • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

    • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

    • Participates in employee progressive discipline procedures.

    • Uses all available on the job training tools for employees.

    • Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.

    • Supervises on-going training initiatives and conducts training when appropriate.

    • Participates in the employee performance appraisal process, providing feedback as needed.

    Additional Responsibilities 

    • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

    • Analyzes information and evaluating results to choose the best solution and solve problems.

    • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

    • Maintains high visibility in public areas during peak times.

    • Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.

    • Performs Front Desk duties in high demand times.

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. 

    W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    Supervisor-Front Office25092869

    10-Jun-2025
    The Westin Surabaya | 56097 - Surabaya, East Java
    This job post is more than 31 days old and may no longer be valid.

    The Westin Surabaya


    Job Description

    POSITION SUMMARY

    Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.

    Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

    PREFERRED QUALIFICATIONS

    Education: High school diploma or G.E.D. equivalent.

    Related Work Experience: At least 1 year of related work experience.

    Supervisory Experience: At least 1 year of supervisory experience.

    License or Certification: None

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you.

    Guest Relations Manager

    10-Jun-2025
    Rosewood Hotels (Hong Kong) Limited | 56085 - Tsim Sha Tsui, Yau Tsim Mong District
    This job post is more than 31 days old and may no longer be valid.

    Rosewood Hotels (Hong Kong) Limited


    Job Description

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Manage all aspects of guest relations, ensuring tailored service and addressing individual needs and preferences

    • Recruit, train, and mentor staff while fostering a culture of excellence and maintaining high performance standards

    • Work with various departments to ensure seamless service delivery and promote hotel amenities effectively

    • Assist in budget development, analyze financial reports, and monitor expenses related to guest services and amenities

    • Design engaging programs, handle complaints professionally, and oversee the guest journey from pre-arrival to post-departure

    • Ensure all associates are informed of new policies, maintain brand integrity, and always represent the hotel professionally

    REQUIREMENTS:

    • Degree or Higher Diploma in Hospitality or Tourism management is an advantage

    • Minimum 5-6 years’ relevant experience in a sizeable luxury hotel, with at least 2 years in a similar capacity

    • Solid knowledge on the courteous manner of handling guest’s inquiries and complaints

    • Proficiency in English, Putonghua and Cantonese

    • Proven managerial abilities in people management, strategic planning and decision making

    • High standards of professional manner with exceptional communication, presentation, interpersonal and problem-solving skills

    • Possess a thorough knowledge of the Front Office systems, such as Opera, Unifocus, Alice and Vingcard

    Guest Experience Expert25091341

    10-Jun-2025
    Element Bali Ubud | 56103 - Ubud, Bali
    This job post is more than 31 days old and may no longer be valid.

    Element Bali Ubud


    Job Description

    POSITION SUMMARY

    Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience.

    No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

    PREFERRED QUALIFICATIONS

    Education: High school diploma or G.E.D. equivalent.

    Related Work Experience: No related work experience.

    Supervisory Experience: No supervisory experience.

    License or Certification: None

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    At Element, we believe that travelers deserve more than a place to stay. They need a place to thrive, where they can start every day feeling fresh, focused, and alive. Whether they’re stopping by for a few days or settling in for a few weeks, time away from home shouldn’t mean time away from life. Our travelers recognize and appreciate our approachable, multidimensional staff, who are energized by helping guests find their balance at Element. We help our guests live life away as they do at home, no matter how long they stay, with an eco-minded philosophy and a passion for well-being. If you’re an active optimist who doesn’t second guess connecting with like-minded guests and creating a warm, comforting space for yourself and those around you, we invite you to explore career opportunities with Element. In joining Element, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    Supervisor - Run / L'Envol (2 Stars Michelin Restaurant)

    10-Jun-2025
    The St. Regis Hong Kong | 56071 - Wan Chai, Wan Chai District
    This job post is more than 31 days old and may no longer be valid.

    The St. Regis Hong Kong


    Job Description

    Job Summary

    • Coordinate with Restaurant Manager plans and actions to achieve improved operations, overcome deficiencies, and instigate necessary changes.
    • Daily inspection of restaurant and readiness (aisle set-up, dining room set-up) according to standards.
    • Regular inspection of all areas in order to direct work.
    • Emphasis to be on sanitation and cleanliness.

    Requirements

    • Previous experience in an International 5-star hotel / Michelin Star restaurant
    • Fluent in oral and written English
    • Knowledgeable in P&L reports
    • Creative, with an eye for details
    • Outgoing and people-oriented
    • Motivator and team-builder
    • Display initiative and commitment to professional values
    • Candidates with less experience will be considered as Captain

    Human Resources Department
    28 Harbour Road,
    Wanchai, Hong Kong.
    Email: srhk.hr@stregis.com

    Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Personal data collected will be used for recruitment purpose only. Applicants not hearing from us within 6 weeks from the date of advertisement may consider their application unsuccessful.

    __________________________________________________________________________________________________________________________

    員工福利 Benefits

    • 五天工作 5-Day Work
    • 醫療津貼 Medical Insurance
    • 交通津貼 Transportation Allowance
    • 膳食津貼 Meal Allowance
    • 有薪婚假 Marriage Leave
    • 生日假期 Birthday Leave
    • 行業 Industry

      • 酒店 / 賓館 Hotel / Hospitality

      工作種類 Job Category

      • 款待 / 酒店 (餐飲服務部) Hospitality / Hotel (Food & Beverage)
      • 款待 / 酒店 (其他) Hospitality / Hotel (Others)
      • 餐飲 (餐廳經理 / 餐廳主任 / 餐廳部長) Catering (Restaurant Manager / Supervisor / Captain)
      • 餐飲 (侍應) Catering (Waiter / Waitress)
      • 餐飲 (其他) Catering (Others)

      工作地點 Location

      • 灣仔 Wan Chai

    Front Office Supervisor

    9-Jun-2025
    Fynn Boutique Hotel | 56059 - Bacoor City, Cavite
    This job post is more than 31 days old and may no longer be valid.

    Fynn Boutique Hotel


    Job Description

    Fynn Boutique Hotel is hiring a Full time Front Office Supervisor role in Bacoor, Calabarzon. Apply now to be part of our team.


    Job summary:
    • Flexible hours available
    • 1 year of relevant work experience required for this role
    • Expected salary: ₱18,000 - ₱20,000 per month

    Responsible for overseeing the daily operations of the front desk, ensuring excellent guest service, and assisting the Front Office Manager in managing the team. Handle check-ins, check-outs, reservations, guest request, and resolve any issue to ensure a smooth and welcoming experience for guests.

    Supervise front desk team.

    Oversee daily front desk operations, ensuring efficiency and accuracy.

    Coordinate with other departments to fulfill guest needs.

    Train, guide, and motivate front office staff.

    Assist in preparing reports related to occupancy, revenue, and guest satisfaction.

    Duty Manager

    9-Jun-2025
    Synergy Pro | 56101 - Badung, Bali
    This job post is more than 31 days old and may no longer be valid.

    Synergy Pro


    Job Description

    Job Purpose:The Duty Manager is responsible for overseeing daily operations during assigned shifts, ensuring exceptional guest service, resolving guest issues, and coordinating with all departments to maintain service standards and operational efficiency. Key Responsibilities:1. Guest Relations

    • Welcome guests and handle guest complaints or special requests professionally and promptly.
    • Ensure guest satisfaction by maintaining service quality throughout the shift.
    • Offer suitable solutions and compensation when service issues arise.2.

    Operational Supervision

    • Monitor the overall operations of the hotel during the shift.
    • Conduct inspections of public areas, guest rooms, and facilities to ensure cleanliness and quality.
    • Coordinate with Housekeeping, F&B, Engineering, and other departments as needed.3.

    Crisis & Incident Management

    • Act as the in-charge person during emergency situations such as fire, security issues, or guest accidents.
    • Prepare detailed incident reports and escalate to management when necessary.4.

    Team Coordination & Reporting

    • Provide guidance and support to operational staff during the shift.
    • Prepare and deliver shift handover reports.
    • Give feedback on team performance to department heads or senior management.5.

    Cash Handling & Audit

    • Ensure accurate shift financial reporting.
    • Verify guest invoices, transactions, and cashiering procedures when needed.

    Requirements:

    • Minimum Diploma or Bachelor's degree in Hospitality Management or related field.
    • At least 2 years of experience in hospitality, with a minimum of 1 year in a supervisory role.
    • Strong communication skills in English and Bahasa Indonesia (or local language, depending on location).
    • Willing to work in shifts, including nights, weekends, and public holidays.
    • Excellent leadership, problem-solving, and guest service skills.
    • Pria/Wanita
    • Berpengalaman
    • Diploma
    • Tidak ada batasan usia
    • Terima kandidat tanpa foto diri
    • Kota sesuai penempatan kerja (Kab. Badung)

    Sous Chef - Cold Kitchen

    9-Jun-2025
    LSG Sky Chefs (Thailand) Limited | 56048 - Bang Phli, Samut Prakan
    This job post is more than 31 days old and may no longer be valid.

    LSG Sky Chefs (Thailand) Limited


    Job Description

    Responsibilities:

    • control and ensure the staffs works according to the specifications and cooks adhere to the recipes.

    • Check all food preparation and presentation is in accordance with the highest culinary standard established by the Company and with airlines’ specifications.

    • Ensure Cold Kitchen and Food Material Preparation practices are safe and hygienic, including production and food storage areas, kitchen equipment and food-handling methods, according to the company’s health and safety regulations. 

    • Check and follow up on HACCP forms / requirements.

    • Advise and propose to the Executive Sous Chef and Executive Chef new ideas with a view to an economical utilization of food and make suggestions on new products.

    • Report to the Executive Sous Chef and Executive Chef on a daily basis.

    Qualification:

    • Culinary certified or at least diploma education graduated. 

    • At least 5 years of Cold food and Food Material preparation in Catering Industries, Luxury Hotels or well-known Restaurants. If experienced in systematic Food Material Planning, will be plus. 

    • Familiar with performing mass/ manufactured food preparation under Hygienic & Food Safety Standard including Productivity Improvement. 

    • Have leadership ability in orders to supervise and develop Thai staffs in related kitchens. 

    • Able to communicate in English and Thai.  

    • A successful candidate is able work in Suvarnabhumi Airport, Catering area.

    Head of Food & Beverage Development (Chef Background)

    9-Jun-2025
    Big C Supercenter Public Company Limited | 56046 - Bangkok
    This job post is more than 31 days old and may no longer be valid.

    Big C Supercenter Public Company Limited


    Job Description

    Key Responsibilities:

    • Develop strategic direction for food & beverage (F&B) product innovation to align with consumer trends and retail goals.

    • Lead the development of new menus and food concepts including Ready-to-Eat, Ready-to-Cook, and Grab & Go offerings.

    • Collaborate with cross-functional teams including procurement, production, marketing, and suppliers to launch successful F&B products.

    • Ensure product quality, safety, taste consistency, and compliance with internal and external standards.

    • Analyze customer insights, sales data, and market trends to improve product performance and identify new opportunities.

    • Oversee culinary development, recipe standardization, and process optimization for scalable production.

    • Manage and mentor a team of chefs, food technologists, and quality assurance staff.

    • Work closely with marketing to design and execute food-related campaigns and seasonal launches.

    • Control food costs and maintain profitability while ensuring high product value.

    • Conduct regular reviews of central kitchen operations or supplier production sites to ensure alignment with quality expectations.

     

    Qualifications:

    • Bachelor's degree or higher in Culinary Arts, Food Science, Nutrition, or related fields.

    • Minimum 8–10 years of experience in culinary development, preferably with a background as a chef in the retail or QSR (Quick Service Restaurant) industry.

    • Strong leadership and project management skills, with experience leading cross-functional teams.

    • Proven ability to create innovative, commercially viable food concepts.

    • Knowledge of food safety standards, industrial kitchen operations, and scalable recipe development.

    • Analytical mindset with the ability to interpret customer data and translate it into product strategy.

    • Experience working with suppliers, central kitchens, or food manufacturing facilities is a plus.

    General Manager - Hospitality Business

    9-Jun-2025
    BHIRAJ BURI GROUP | 56049 - Bangkok
    This job post is more than 31 days old and may no longer be valid.

    BHIRAJ BURI GROUP


    Job Description

    General Manager – Hotel

    Location: Hotel Twenty-Three

    Reports to: CEO

    Job Summary:

    The General Manager (GM) is responsible to lead the hotel to become a vibrant hub for digital nomads, remote workers and modern professionals by delivering more than just accommodation. This hotel is 3.5-4 star lifestyle hotel designed under CoLive, CoWork, and F&B-driven model. You will be taking a lead role for curating hotel sensory and a seamless guest experience that blends a comfortable, productivity, professional community and socialable to make their life delightful.

    Key Responsibilities:

    1.     Experience & community design

    ·        Curate a consistent guest journey that integrates work, wellness and social connection.

    ·        Lead and manage afterwork programs to enhance community experience including professional networking, workshops, wellness activities, F&B pairing etc.

    ·        Strategy and build relationship with local partners and key stakeholders for opportunity to offer programming that blends work, live and play and connect with a local culture.

    ·        Champion customer-centric innovation – gather insights, test new products and improve experience touchpoints.

    ·        Oversee and manage a hotel operation to ensure standardize and vibe of the community.

    2.     Financial & business performance management

    ·         Drive occupancy, revenue and brand reputation while balancing with authenticity and experience.

    ·        Manage overall hotel budget and optimize expenses across functions to ensure a bottom line of business.

    ·        Monitor and analyze customer/business data and information to identify opportunity to improve profitability and guest engagement.

    3.    Marketing & Sales

    ·        Lead hotel’s brand positioning to reflect a modern, work-friendly, inclusive, and community-oriented experience.

    ·        Develop and execute marketing and sales strategies to dive brand reputation, reach and engage targeted, occupancy, RevPAR.

    ·        Strategy and manage key distribution channels OTAs, long – stay bookings and corporate partners.

    ·        Leverage insights to continuously optimize campaign messaging, channel focus, and guest segmentation strategies.

    4.       Team & Stakeholder Management

    ·         Recruit, develop, and lead a multilingual, cross-functional hotel team.

    ·         Oversee training, performance, and staff alignment with service standards.

    ·         Manage relationships with key partners including OTAs, local tour agencies, loyalty providers, and event organizers.

     

    Qualifications:

    ·         Over 7 years in hotel / lifestyle / hospitality management, with proven leadership in experience-driven brands.

    ·         Fluent in guest insight, design-thinking mindset.

    ·         Excellence interpersonal skills with community builder personality.

    ·         Strong understanding of hospitality trends, tech-savvy and comfortable with digital tools and platforms.

    ·         Proven track record in launching or managing hybrid hospitality models (e.g., co-living, co-working, F&B) is advantage.

    SUPERVISOR

    9-Jun-2025
    Private Advertiser | 56066 - Catanauan, Quezon
    This job post is more than 31 days old and may no longer be valid.

    Private Advertiser


    Job Description

    The opportunity


    As a Supervisor at The Catanauan Cove Corp.', you will play a crucial role in overseeing the day-to-day operations of our resort establishment located in Catanauan Quezon. This is a full-time position that offers the opportunity to work within a dynamic and growing organisation dedicated to providing exceptional customer service.

    Key responsibilities

    • Supervise and coordinate the work of staff to ensure the efficient and effective delivery of services

    • Monitor the quality of service and customer satisfaction, and implement measures to address any issues

    • Prepare work schedules and assign tasks to employees based on their skills and abilities

    • Provide training and support to team members to enhance their knowledge and skills

    • Ensure compliance with company policies, procedures, and relevant industry regulations

    • Collaborate with other departments to address operational challenges and improve overall performance

    • Maintain accurate records and documentation related to staff attendance, performance, and customer feedback

    What we're looking for

    • At least 3 years of supervisory experience in the hospitality or tourism industry

    • Strong customer service orientation with the ability to handle a variety of customer inquiries and concerns

    • Excellent communication and interpersonal skills to effectively lead and motivate a team

    • Proficiency in problem-solving, decision-making, and conflict resolution

    • Familiarity with industry-specific software and technology

    • Ability to work flexible hours, including weekends and holidays, as required

    What we offer


    At The Catanauan Cove Corp.', we are committed to providing a supportive and collaborative work environment that fosters personal and professional growth. In addition to a competitive salary, we offer a range of benefits, including:

    • Comprehensive health insurance coverage

    • Generous paid time off and holiday leave

    • Opportunities for career advancement and skill development

    • Employee discounts on our hospitality services

    • Team-building activities and social events


    We encourage applications from candidates who are passionate about the hospitality industry and eager to contribute to the continued success of our organisation.

    Guest Relation Supervisor / Supervisor

    9-Jun-2025
    Lan Kwai Fong Concepts (HK) Limited | 56051 - Central, Central and Western District
    This job post is more than 31 days old and may no longer be valid.

    Lan Kwai Fong Concepts (HK) Limited


    Job Description

    https://lkfconcepts.com/

    Responsibilities:
     

    • Greet, welcome guests in a warm and friendly manner when they arrive

    • Promote membership, recommend and promote seasonal menu

    • Interact and collect feedback from guests.

    • Good knowledge of menu and assist guest with food recommendation

    • Assist Restaurant Manager with all restaurant related matters

    Requirements:

    • With 1 years or above relevant experience in F&B

    • Take initiative, hard working and service orientated

    • Working location: Lan Kwai Fong, Central

    We offer:

    1. Generous Annual leave entitlement (14 days)

    2. Regular off per month: 6 days 

    3. Annual salary review

    4. Tips

    5. Birthday leave

    6. Medical benefit

    7. Meal allowance

    8. Staff Discount

     Benefit package with excellent job opportunities for YOU!

    Interested parties please send full resume indicating your present and expected salary by one of the followings:

    WhatsApp: 5616 9699
    WeChat: LKFErecruit
    Line: lkferecruit
    Direct Line: 2867 8874
    Fax: 2840 1234

    All applications received will be used strictly for selection purposes only.

    A Lan Kwai Fong Group Company

    Front Office Manager

    9-Jun-2025
    MANGALA ESTATE BOUTIQUE RESORT | 56055 - Gambang, Pahang
    This job post is more than 31 days old and may no longer be valid.

    MANGALA ESTATE BOUTIQUE RESORT


    Job Description

    Overview:

    We are seeking a dynamic and experienced Front Office Manager for our Five Star Resort. The Front Office Manager will oversee room reservations, front office systems, supplies inventory, scheduling, forecasting, and department budget to maximize revenue. Front Office Manager need to ensure profitability, control costs, and quality standards to ensure overall guest satisfaction.

    Responsibilities:

    1. Manage daily front office operations, including check-in, check-out, and guest services.
    2. Provide exceptional service to guests, addressing their needs, inquiries, and complaints promptly and professionally.
    3. Maintain a welcoming and hospitable environment for all guests.
    4. Address and resolve guest complaints and issues effectively.
    5. Implement strategies to prevent recurring problems and enhance guest satisfaction.
    6. Recruit, train, and supervise front desk staff, ensuring they deliver high-quality service.
    7. Schedule shifts and monitor and report on key performance indicators for the front office
    8. Oversee the reservations process, ensuring accurate and efficient handling of bookings.
    9. Coordinate with the reservations team to maximize room occupancy and revenue.
    10. Maintain accurate records of guest information, payments, and other administrative tasks.
    11. Prepare and analyze reports on front office operations and performance.
    12. Implement initiatives to improve guest satisfaction and loyalty.
    13. Gather and analyze guest feedback to make informed improvements.
    14. Ensure smooth and efficient front desk procedures
    15. Collaborate with other departments to ensure a consistent and exceptional guest experience

     

    Qualifications:

    • Bachelor's degree in Hospitality Management, Business Administration, or related field.
    • Proven experience as Front Manager or similar role in the hospitality industry.
    • Exceptional leadership and decision-making skills.
    • Strong understanding of resort management software (e.g: Opera System)
    • Solid understanding of hospitality procedures and best practices.
    • Excellent problem-solving and customer service skills.
    • Proficiency in English & Bahasa Malaysia; knowledge of additional languages (Chinese, French, German) is a plus.
    • Flexibility to work in shifts, during weekends, evenings, and holidays.
    • CPR and First Aid certification is a plus.

     

    Physical Requirements:

    • Ability to stand for long periods
    • May be required to work in outdoor settings.

     

    Equal Opportunity:

    Our resort is an Equal Opportunity Employer. All employment decisions are made without regard to race, color, religion, gender, sexual orientation, national origin, disability, or any other protected status in accordance with applicable law.

    Chef de Cuisine (Japanese) (Racecourse)

    9-Jun-2025
    SmartHire by SEEK | 56052 - Hong Kong Island
    This job post is more than 31 days old and may no longer be valid.

    SmartHire by SEEK


    Job Description

    Our client "The Hong Kong Jockey Club" is seeking a Chef de Cuisine to join their team!

    What you'll be doing?

    • Contribute to satisfaction of Members' expectations of food quality and value for money in areas of responsibilities. This is achieved by supervising the preparation and production of food at the highest and consistent standards possible; planning and implementing menu cycles, buffet menus, special menus by taking consideration of the latest trends in food presentation, nutrition value and seasonality; reviewing Members' responses and demand of menu items in the creation of new dishes; and responding positively to change in the culinary department as dictated by the industry, company and Members.

    • Assist Supervisory and contributing to the preparation and control of the annual budget by monitoring the effective utilization of available resources in capital expenditure, operating equipment, part-time and manpower resources, and prudent expenses control within culinary or related areas of responsibilities.

    • Enforce that Club's policies, procedures and guidelines are implemented in areas of responsibilities in order to adhere to government hygiene and safety regulations. This is achieved by inspections of food and beverage qualities, service standards and kitchens during day-to-day operations, and enforcing safety and hygiene regulations to be observed by staff (including the HACCP system and the 5 S programme) in all Western kitchens and all the food and beverage outlets. This includes driving re-certification for HACCP

    • Develop and contribute to an annual marketing plan by working closely with Supervisor and respective outlet teams to give inputs on ways to maximize revenues, team effectiveness and fully understanding Members' preferences and high expectations based on their feedback (including results of satisfaction surveys and mystery shoppers) in order to reflect those needs in the menus and creation.

    • Contribute and assist on special future project(s) plan(s) / renovations by working closely with Supervisor and respective teams to give inputs on ways to maximize the projects or renovations.

    • Ensure that the culinary staff are motivated, disciplined, pro-active and productive. This is achieved by planning resources of staff and equipment's; recommending and making recruitment decisions; allocating work fairly within all sections; implementing training activities for all culinary staff; managing staff fairly; provide cross-training; taking a personal interest in them; mentoring and coaching them; and projecting a positive and motivated attitude amongst staff members.

    • Develop the culinary staff by participating in local or international chef competitions. This helps promote the brand in the hospitality industry and the HKJC.

    Who are they looking for?

    • Culinary diploma from a recognized institution

    • A minimum of two to three years of experience as Chef de Cuisine in an internationally recognized reputed restaurant, a hotel, or a similar establishment, specialize in Japanese fine dining or Michelin star cuisine

    • Has a sound track record of achieving results in international culinary competitions

    • Hygiene Manager Certification or similar food safety qualification

    • Sound knowledge of food and beverage management and production skills

    • Knowledge of HACCP systems and ISO 22000 is an advantage.

    • Good computer skills in using Word and excel software

    • Proficiency in both written and spoken English essential

    • Basic wine knowledge

    How to apply

    Ready to join this role? Click Apply now to submit your resume and share your availability and expected salary with us!

    We value diversity and encourage applicants from all backgrounds to apply for this exciting opportunity.

    All information received will be kept strictly confidential and will be used only for employment-related purposes.

     

    For more information, please contact us via +852 64650148.

    Refer A Candidate and Earn $2,000 (Click this link to share referral details via Email)

    The Jobsdb SmartReward Program is applicable to this job opening. Applicants who successfully secure this job or refer a successful candidate, will receive the SmartReward as advertised. *By applying to or referring a candidate to this job, you agree to the Jobsdb SmartReward Program - Terms & Conditions

    #SmartReward #SmartHire

    Spa Therapist

    9-Jun-2025
    Belmond | 56057 - Johor Bahru, Johor
    This job post is more than 31 days old and may no longer be valid.

    Belmond


    Job Description

    As a SPA Therapist at Eastern & Oriental Express, a Belmond Train, you will be responsible for delivering exceptional customer service and relaxing atmosphere. We are committed to providing our guests with a rejuvenating spa experience that exceeds their expectations and leaves them feeling refreshed and revitalized. This level of attention and personalized service adds a special touch to the guest experience and contributes to the overall luxury atmosphere. If you’re looking to develop your skills and be part of the future of luxury, this is your moment. 

    • Performing a variety of spa treatments, including massages, facials, body wraps, and other body treatments
    • Consulting with guests to determine their individual needs and preferences
    • Recommending and promoting spa services and products to enhance the guest experience
    • Maintaining a clean and organized treatment room and spa area
    • Adhering to spa protocols and standards to ensure the safety and comfort of guests
    • Keeping up-to-date with current spa trends and techniques
    • Participating in training and development opportunities to enhance your skills and knowledge

    Eastern & oriental express: a living legend 

    Eastern & Oriental Express is a story 30 years in the making. Sister of the celebrated Venice Simplon-Orient-Express, it has been narrating adventures in Southeast Asia since 1993. Guests step aboard the elegant train, which reflects the spirit of the land it travels through, to embark on alluring grand adventures. Cultural marvels, unseen landscapes and dynamic cities are theirs to unearth as they glide through epic Malaysian scenery. Immersive off-train activities, including jungle treks and art tours, blend with sublime modern Peranakan cuisine and entertainment on board for the journey of a lifetime.  

    Everything about our train is extraordinary – and we want you to be, too. 

    We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other. 

    The Belmond & LVMH Family 

    The Eastern & Oriental Express is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience. 

    Requirements

    • Certification or diploma in massage therapy or esthetics
    • Minimum of 2 or more years of experience in a luxury spa environment
    • Proficiency in a variety of massage and spa treatments
    • Excellent communication and interpersonal skills
    • Ability to work independently and as part of a team
    • Professional and positive attitude
    • Flexibility to work a variety of shifts, including evenings and weekends

    We seek warm, genuine, authentic people with a passion for travel and discovery. You are self-assured without being arrogant, and keen to interact with our discerning guests. You are a great storyteller with a positive mindset and a can-do attitude. 

    International exposure will be considered a plus. You must speak English. Additional languages, such as Japanese, Korean, Cantonese, French and German, are a benefit. We welcome a diversity of backgrounds, ethnicities and religions.  

    Experience in the hospitality industry is a bonus, but not a necessity.  

    Benefits

    At the Eastern & Oriental Express we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including: 

    Competitive salaries and insurance plans. 

    Complimentary and preferred rate experiences at our iconic destinations. 

    Wellness programs 

    Meals and uniforms are provided. 

    Working on board the Eastern & Oriental Express is an amazing experience. As part of the highly prestigious Belmond and LVMH family, you travel with and cater to international guests, work with universally recognised chefs and enjoy an ideal work-life balance, alternating between time on the train and time off between journeys. 

    Pastry Demi Chef de Partie - Blue By Alain Ducasse [ICONSIAM]

    9-Jun-2025
    Siam Paragon Development Co., Ltd. | 56047 - Khlong San, Bangkok
    This job post is more than 31 days old and may no longer be valid.

    Siam Paragon Development Co., Ltd.


    Job Description

    PRIMARY RESPONSIBILITIES:

    • To receive food orders and ensure all quantities and items are according to the orders placed

    • To prepare and cook high quality food following the menu?s guidelines and recipes

    • To prepare all of the restaurants food items, while ensuring time, quality and quantity standards are met

    • To ensure proper storage, freshness and suitability of products

    • To participate in tasting and cooking training courses

    • To cook and service food according to the restaurant?s quality and service standards

    • To receive and store food

    • To ensure safety and cleanliness of all kitchen and food storage areas

    • To ensure high level of kitchen team performance

    • To create a harmonious environment amongst all staff

    • To assist with the training of staff, including any apprentices and trainees

    • To follow the directions of supervising chefs

    • To help in creating good communication between floor and kitchen staff, as well as within the kitchen

    • To receive and account for supplies and deliveries

    • To assist with regular stock takes

    • To maintain restaurant cost control systems

    • To follow correct hygienic food handling practices and support others to use them

    • To use safe work practices and support others to use them

    • To follow the restaurants cleaning and waste disposal practices

    • To maintain kitchen equipment and plant in good condition

    • To supervise members of the kitchen team who are responsible to you

    • To carry out any other duties as advised from time to time

    QUALIFICATION: 

    • A minimum of 3 years relevant experience in French Restaurant or Michelin Star Restaurant

    • High school diploma or a relevant discipline

    • A good level in English is a plus

    • Knowledge of health and safety and cooking techniques

    • Ability to work under pressure

    • Teamwork and Collaboration

    Interested person may send your resume and a copy of transcript of Records via APPLY NOW 

    Assistant Front office Manager

    9-Jun-2025
    MANGALA ESTATE BOUTIQUE RESORT | 56054 - Kuantan, Pahang
    This job post is more than 31 days old and may no longer be valid.

    MANGALA ESTATE BOUTIQUE RESORT


    Job Description

    Job Overview:

    As the Assistant Front Office Manager, you will play a vital role in ensuring exceptional guest experiences. In this full-time position, you will be responsible for the day-to-day operations of the front office, working closely with the Front Office Manager to uphold the highest standards of service and hospitality.

    Key Responsibilities:

    • Oversee Daily Front Desk Operations
      Ensure smooth, efficient check-in/out, room assignments, and accurate billing while maintaining a hospitable lobby atmosphere.

    • Lead, Coach & Develop Front Office Team
      Schedule, train, and mentor staff; conduct performance reviews and reinforce service standards to achieve consistently high guest-satisfaction scores.

    • Coordinate Guest Services & Logistics
      Arrange transportation, excursions, and special requests; work closely with Concierge, Housekeeping, and F&B to deliver seamless, personalized experiences.

    • Act as Cross-Department Liaison
      Proactively communicate guest movements, VIP arrivals, and operational needs to all relevant departments for flawless execution.

    • Implement & Uphold SOPs
      Assist in drafting, updating, and enforcing front-office policies, emergency procedures, and quality checklists; ensure team compliance with brand standards and local regulations.

    • Manage Records & Reporting
      Maintain precise guest profiles, financial postings, and shift reports; analyze data to identify trends and recommend service or revenue improvements.

    • Resolve Guest Issues Promptly
      Handle inquiries, feedback, and complaints with professionalism and empathy, escalating complex cases and following up to closure.

    • Support Revenue & Cost Control Initiatives
      Monitor room inventory, apply upselling techniques, validate night audit results, and identify opportunities to optimize occupancy and ancillary revenue.

      Qualifications:

    • Diploma or Bachelor's Degree in Hospitality Management, Business Administration, or a related field preferred.

    • 2–4 years of experience in hospitality, with at least 1 year in a supervisory or team lead role.

    • Familiarity with resort management systems (e.g., Opera System) is a strong advantage.

    • Excellent interpersonal and communication skills.

    • Flexible and adaptable to work in a dynamic environment

    • Strong leadership and team coordination abilities.

    • Well-organized with good time management and multitasking skills.

    • Committed to providing top-tier guest service and maintaining resort standards.

    • Bilingual proficiency in English and Bahasa Malaysia; other languages such as Chinese, French, or German are a plus.

    • Flexibility to work evenings, weekends, holidays, and in outdoor environments as needed.

    • CPR and First Aid certification is a plus.

    Physical Requirements:

    • Ability to stand and move for extended periods.

    • Comfortable working in both indoor and outdoor resort areas.

     

     

    Front Office Executive

    9-Jun-2025
    Rocana Hotel | 56056 - Kuantan, Pahang
    This job post is more than 31 days old and may no longer be valid.

    Rocana Hotel


    Job Description

    The Front Office Executive (FOE) is responsible for planning, organizing, coordinating, staffing, directing, controlling and evaluating all operations of the department.

    The FOE must develop long term plans while resolving daily operational issues across the entire spectrum of the department. A thorough understanding of the various components of the department organization and functions and management system is critical to the ability to lead and guide effectively.

    This also applies in providing the managerial guidance and supervision for the Housekeeping Section represented by the Housekeeping Supervisor.

    1.      To ensure that the respective cash floats of the Front Office Assistance are always properly maintained and procedures in opening / closing the float are adhered to. To be alert to ensure that be responsible for the safekeeping of the personal cash float, including changing to smaller denominations and the depository at the end of a respective shift.

    2.      To be able to up sell room accommodation during high occupancy to maximize revenue.

    3.      To provide courteous and efficient service to all in-house and city guests. To ensure all complaints and requests are immediately solved and followed through with relevant supporting departments.

    4.      To greet all guests in a service oriented manner.

    5.      To be familiar with the Hotel Management System and coordinate with the MIS Manager with periodical system maintenance.

    6.      To be responsible for the assignment and blocking of rooms for arriving guests, especially VIPs and groups. Ensuring all allocated rooms is assigned according to requirements and to ensure no double allocating.

    7.      To be able to check-in guest in a prompt and efficient manner. To update guest particulars in the system accurately and state clearly the method of payment.

    8.      To ensure that any unusual happenings and incidences and all important matters still pending for follow through actions are duly recorded in the FOA Log Book.

    9.       To ensure that the preparation of all the necessary material for check-in of any groups is done promptly.

    10.  To ensure that all cashiering transactions are balanced. Any discrepancies must be reported to the Hotel Manager for correction.

    11.  To update and maintain efficiently the current room status and to inform the Superiors, should their attention be needed.

    12.  To facilitate smooth check-in / out procedures.

    13.  To implement effective key control procedures.

    14.  To be able to propose and initiate better procedures of performing operation tasks.

    15.  To be responsible for the sufficient stock of all supplies, such as printing material, forms and stationeries. To initiate replenishment as and when deem necessary.

    16.  Constantly check on all forms of correspondences, such as messages / mails / parcels are promptly delivered.

    17.  To coordinate with Housekeeping Department to solve room discrepancies.

    18.  Able to handle guest complaints and report to Superior the nature of complaints and action taken.

    19.  Ensure hotel guests are registered in accordance with Front Office policies and procedures.

    20.  To submit the attendance report and overtime requests by 20th of each month to the Human Resource Department.

    21.  To assist the Hotel Manager in formulating / setting up / updating / the Front Office Department standards and Policies and Procedures.

    22.  To undertake any other related duties that may be assigned from time to time.

    23.  To perform other duties assigned by the Management from time to time.

    Pastry Chef

    9-Jun-2025
    Plantation Bay Holdings Corp | 56068 - Lapu-Lapu City, Cebu
    This job post is more than 31 days old and may no longer be valid.

    Plantation Bay Holdings Corp


    Job Description

    About the role

    Plantation Bay Resort and Spa is seeking a talented Pastry Chef to join our team at our resort in Lapu-Lapu City, Cebu. As a full-time Pastry Chef, you will be responsible for creating and overseeing the production of delectable pastries, desserts and baked goods to delight our guests. This is an exciting opportunity to showcase your culinary expertise and passion for the hospitality industry.

    What you'll be doing

    • Develop and execute innovative pastry and dessert recipes for our restaurants

    • Oversee the daily operations of the pastry kitchen, ensuring high standards of quality and consistency

    • Train and mentor a team of pastry chefs and assistants to uphold best practices

    • Ensure proper inventory management and cost controls for your department

    • Collaborate with the culinary team to create cohesive menu offerings

    • Stay up-to-date with industry trends and implement new techniques and presentations

    • Maintain a clean, organised and safe work environment

    What we're looking for

    • Minimum 3 years of experience as a Pastry Chef in a high-volume hotel, resort or fine-dining establishment

    • Excellent baking and pastry skills with expertise in a wide range of desserts and confections

    • Exceptional leadership, teamwork and communication abilities

    • Creativity and passion for producing visually appealing and delicious pastries

    • Knowledge of food safety and hygiene regulations

    Executive Housekeeper

    9-Jun-2025
    Comvest Investment Inc. | 56064 - Mabini, Batangas
    This job post is more than 31 days old and may no longer be valid.

    Comvest Investment Inc.


    Job Description

    An Executive Housekeeper hotel is responsible to managed and overseen the entire operations, who also leads the housekeeping team, creates and implements cleaning standards, coordinates with other departments to provide seamless guest services, trains and supervises staff, orders cleaning supplies, recruit staff, budgets (Capex and Opex), inspects to ensure cleanliness standards, responds to complaints or requests from guests, and ensures safety and hygiene standards are followed.

     

     

    Key Responsibilities:

    • Supervision and Management:

    Manage the housekeeping employees, including scheduling, training, performance reviews, and handling grievances.

    • Operations Management:

    Oversee daily housekeeping tasks, making sure that every room, public space and common areas is spotless and kept in excellent condition.

    • Standards and Procedures:

    Create, carry out, and uphold housekeeping rules and procedures, such as hygienic guidelines, safety precautions, and cleaning standards.

    • Inventory and Supplies:

    Order supplies, keep an eye on inventories, and make sure there are enough supplies on hand to meet all housekeeping requirements.

    • Budget Management:

    Create and oversee the administrative budget, making sure that costs are kept under control based on CAPEX AND OPEX of the company.

    • Guest Relations:

    Address any housekeeping-related grievances or issues raised by guests and make sure they are promptly and successfully resolved.

    • Quality Control:

    Make sure that every location is hygienic and up to code by conducting routine inspections.

    • Collaboration:

    Collaborate with other departments (e.g., Front desk, Engineering and Housekeeping) to ensure seamless guest services. 

     

    Assistant Director of Events Management

    9-Jun-2025
    Shangri-La Mactan, Cebu | 56063 - Mactan, Lapu-Lapu City, Cebu
    This job post is more than 31 days old and may no longer be valid.

    Shangri-La Mactan, Cebu


    Job Description

    Shangri-La Mactan, Cebu

    Nestled amidst 13 hectares of lush greenery, landscaped gardens and with a 350-meter white-sand beach, Shangri-La Mactan, Cebu is a multi-faceted leisure destination that provides a compelling mix of luxury relaxation and wellness, lively entertainment, and exciting recreational activities. Guests can savour beach-side luxe within its spacious rooms and suites, along with enticing wining and dining options. 

    The well-loved 5-star resort takes pride in its delectable cuisine, exciting room promotions, their genuine Asian hospitality and Shangri-La signature service, for that long-awaited tropical getaway.

    We are looking for an Assistant Director of Events Management.

    As an Assistant Director of Events Management, we rely on you to:

    • Take responsibility in managing all local events
    • Work closely with all hotel staff to ensure every guest receives high- quality service
    • Work with the team to come up with new ideas and solve any recurring issues
    • Engage with guests and always look for ways to enhance the service
    • Supervise and motivate the team to meet service and revenue goals
    • Create an exceptional experience for our guests

    We are looking for someone who:

    • Has a passion for Sales and Marketing
    • Thinks outside the box
    • Enjoys being creative
    • Must be organised  
    • Must have experience from a 5* hotel 
    • Must be a friendly, helpful and trustworthy leader
    • Enjoys interacting with people
    • Communicates and writes with fluency in English (as well as the local language)
    • Is detail-oriented, creative and has the ability to drive change
    • Always kept up-to-date with latest industry trends and market practices
    • Enjoys being challenged
    • Has strong interpersonal skills

    If you are the right person, what are you waiting for? Click the apply button now!

    Asst Housekeeping Manager - Puerto Princesa Palawan Based

    9-Jun-2025
    PRINCESA GARDEN ISLAND RESORT AND SPA | 56060 - Mandaluyong City, Metro Manila
    This job post is more than 31 days old and may no longer be valid.

    PRINCESA GARDEN ISLAND RESORT AND SPA


    Job Description

    • Graduate of any four (4) year course

    • having at least 3-5 years experience of same level in a 3-5 star hotel/resort

    • Assist Executive Housekeeper in directing the daily operations of Housekeeping and laundry to ensure clean, orderly and attractive conditions of the hotel.

    • Completing room inspections and ensuring guest satisfaction

    • to provide inspiring and strategic leadership while directing the activities of the housekeeping department in support the mission, core values, standards and goals established by the company.

    • Assigns worker their duties and inspects work for conformance to prescribed standards of cleanliness

    • Monitoring inventories stock to ensure adequate supplies

    • investigates complaints regarding housekeeping service and equipment, and assists manager with corrective action

    • Conducts orientation training of new employees to explain company policies, housekeeping work procedures, and to demonstrate use and maintenance of equipment

    • Attends periodic staff meetings with other department heads to discuss company policies and guest complaints, and to make recommendations to improve service and ensure more efficient operation

    • Assists manager in preparing reports concerning room occupancy

    • Plans work schedules to ensure adequate service.

    • Supports and supervisors and effective inspection program for all guestrooms and public space.

    • Have a thorough knowledge of product, including room types, amenities, services and brand standards

    • All other duties as assigned, planned or un-planned

    Fire & Life Safety Supervisor

    9-Jun-2025
    Edsa Shangri-La Manila | 56062 - Mandaluyong City, Metro Manila
    This job post is more than 31 days old and may no longer be valid.

    Edsa Shangri-La Manila


    Job Description

    Edsa Shangri-La Manila

    Edsa Shangri-La, Manila is the only five-star deluxe city-resort convention hotel in Ortigas Center, Mandaluyong City, Metro Manila's second largest business district.  Adjacent to two major shopping complexes in the country - Shangri-La Plaza Mall and SM Megamall.  It is seven-kilometres from the Makati Central Business District and 13 kilometers from the international airport.

     

    We are looking for a Fire & Life Safety Supervisor.

    As a Fire & Life Safety Supervisor, we rely on you to:

    • Be responsible for overseeing and managing Hotel FLS functions

    • Ensure that the Hotel FLS systems comply with local fire safety codes and regulations

    • Ensure that Hotel FLS performance complies with the required Corporate Policy, standards and procedures

    • Plan and implement FLS systems inspection, testing and maintenance

    • Establish Fire Prevention and Emergency Response & evacuation procedure

    • Be responsible for Life Safety Equipment & Systems Operation and Maintenance

    • Supervise hotel fire and smoke compartments, including all escape ways

    • Other duties as assigned by Director of Engineering

     

    We are looking for someone who has:

    • Minimum of 2 years in hotel Engineering division or in facilities management firm

    • Minimum of 2 years experience working in any industrial concern, in mechanical & electrical services and in fire engineering or fire fighting

    • Recognized certification in performing fire safety engineering

    • Organizational leadership, interpersonal skills and training skills

    • Detail-oriented, high sense of responsibility

    • Enjoys taking on new challenges

    • Relevant experience in international hotel group would be advantageous

    • Good interpersonal skills and team player

     

    If you are the right person, what are you waiting for? Click the apply button now!

     

    Housekeeper

    9-Jun-2025
    Headway Management Services Corporation | 56065 - Metro Manila
    This job post is more than 31 days old and may no longer be valid.

    Headway Management Services Corporation


    Job Description

    Position: Housekeeper

    📍Locations:

    • TORRE LORENZO LOYOLA, Katipunan Ave. Quezon City, Metro Manila

    What you'll be doing

    • Clean floors, tables, and bathrooms:
      Make sure all areas are clean and tidy for guests and staff.

    • Take out the trash:
      Empty bins and keep trash areas clean and odor-free.

    • Refill supplies:
      Restock items like toilet paper, soap, paper towels, and cleaning products.

    • Clean up spills and messes:
      Quickly clean any food or drink spills to keep the area safe and neat.

    • Wash towels or uniforms (sometimes):
      Clean and fold kitchen towels, aprons, or staff uniforms if needed.

    • Report issues:
      Let the supervisor know if something is broken, dirty, or needs attention.

    What we're looking for

    • Strong attention to detail and commitment to maintaining high standards of cleanliness

    • Ability to work efficiently and independently, as well as collaboratively within a team

    • Excellent customer service skills and a friendly, professional demeanor

    • Familiarity with the use of cleaning equipment and products

    • Physical capability to perform the duties of the role, including frequent standing, walking, and light lifting

    Restaurant Housekeeper

    9-Jun-2025
    Headway Management Services Corporation | 56067 - Metro Manila
    This job post is more than 31 days old and may no longer be valid.

    Headway Management Services Corporation


    Job Description

    Position: Housekeeper

    📍Locations:

    • MOA, Pasay City, Metro Manila

    What you'll be doing

    • Clean floors, tables, and bathrooms:
      Ensure all areas are clean and tidy for both customers and staff.

    • Take out the trash:
      Empty bins and keep trash areas clean and odor-free.

    • Refill supplies:
      Restock items like toilet paper, soap, paper towels, and cleaning products.

    • Clean up spills and messes:
      Quickly clean any food or drink spills to keep the area safe and neat.

    • Help after closing:
      Do deep cleaning of the dining area, kitchen, or restrooms at the end of the day.

    • Wash towels or uniforms (sometimes):
      Clean and fold kitchen towels, aprons, or staff uniforms if needed.

    • Report issues:
      Let the manager know if something is broken, dirty, or needs attention.

    What we're looking for

    • Strong attention to detail and commitment to maintaining high standards of cleanliness

    • Ability to work efficiently and independently, as well as collaboratively within a team

    • Excellent customer service skills and a friendly, professional demeanor

    • Familiarity with the use of cleaning equipment and products

    • Physical capability to perform the duties of the role, including frequent standing, walking, and light lifting

    Service Manager - Duty Manager

    9-Jun-2025
    Shangri-La Hotels (Malaysia) Berhad | 56053 - Penang
    This job post is more than 31 days old and may no longer be valid.

    Shangri-La Hotels (Malaysia) Berhad


    Job Description

    Shangri-La Rasa Sayang, Penang

    Shangri-La Rasa Sayang, Penang is one of the most luxurious resorts in Asia and the world. As a premier deluxe resort with a proud tradition in providing gracious Malaysian hospitality to the world, we are inviting dynamic individuals to join one of the region's most exclusive holiday gateways.

    We are in search of energetic, vibrant and multi skilled individuals who are able to meet the ever-changing challenges and contribute towards the success of the resort. It takes a very special kind of person to work at Shangri-La. Someone with an eye for detail, the skills to perform and a passion to delight.

    We are looking for a Service Manager - Duty Manager to join our team!

    As our Service Manager - Duty Manager, we will rely on you to: 

    • Ensure smooth operation on a daily basis
    • Enhance overall guest experience during their stay
    • Supervise and direct the Front Office team
    • Ensure all colleagues are kept up-to-date with hotel products and services
    • Monitor all arrivals and departures from a guest experience perspective
    • Respond to emergencies according to standard operating procedure (SOP) and ensure the safety of guests and colleagues

    We are looking for someone who has: 

    • Takes pride in being a hotelier
    • Is a self-starter 
    • Is a friendly, helpful and trustworthy leader
    • Is a strong team player
    • Fully understands room operations
    • Fully understands front desk operations
    • Has experience in the same capacity with hotel background
    • Good interpersonal & communication skill 
    • Natural ability to anticipate guest's needs
    • Preferably comes from a hotel management-related education background
    • Has strong interpersonal skills
    • Due to work permit restrictions, only citizens of Malaysia and Permanent Residents of Malaysia shall be considered. 

    If you are the right person, what are you waiting for? Click the apply button now!

    Duty Manager (Go Hotels - Timog Branch)

    9-Jun-2025
    ANYA HOSPITALITY GROUP | 56061 - Quezon City, Metro Manila
    This job post is more than 31 days old and may no longer be valid.

    ANYA HOSPITALITY GROUP


    Job Description

    QUALIFICATIONS:

    • Candidate must possess a Bachelor’s degree in Hospitality Management or equivalent;
    • With at least three (3) years of working experience in the related field is required for this position;
    • Detail-oriented, flexible, organized, with good interpersonal skills, and can work under pressure;
    • Excellent verbal and written communication skills for effective interaction with guests, staff, and management;
    • Knowledge of health, safety, and security protocols to ensure guest and staff well-being;
    • Willingness to work on shifting schedules, as required.

    Food and Beverage Manager

    9-Jun-2025
    Amazon Falls Co., Ltd. | 56050 - Sattahip, Chon Buri
    This job post is more than 31 days old and may no longer be valid.

    Amazon Falls Co., Ltd.


    Job Description

    Food and Beverage Manager

    Location: Sony Picture’s Columbia Pictures Aquaverse Movie Theme Park, Chonburi, Thailand

    Map: https://columbiapicturesaquaverse.com/contact-us
     

    Key Responsibilities:

    • Overseeing F&B Operations:
      • Manage and oversee all food and beverage operations within the park, ensuring adherence to high standards of quality, service, and hygiene.
      • Implement and maintain operational policies and procedures to ensure smooth daily operations.
    • Menu Development:
      • Collaborate with the CEO and other stakeholders to develop and design menus that align with the park’s themes, guest preferences, and seasonal trends.
      • Evaluate menu performance and adjust offerings based on guest feedback and sales data.
    • Recipe Creation:
      • Work with the CEO and culinary team to create and standardize recipes, ensuring consistency, cost control, and adherence to park themes.
      • Develop alternative recipes for special dietary needs and food allergies.
    • Budget Management:
      • Develop, manage, and monitor the F&B budget, including forecasting revenue and expenses, optimizing financial performance, and conducting cost-benefit analyses.
      • Implement cost control measures to reduce waste and increase profitability.
    • Supplier Management:
      • Establish and maintain relationships with suppliers to ensure the quality and cost-effectiveness of ingredients and supplies.
      • Negotiate contracts and terms with vendors to secure the best deals and quality.
    • Staff Recruitment and Training:
      • Plan, recruit, train, and manage F&B staff, including chefs, kitchen staff, waitstaff, and bartenders, ensuring they meet performance and service standards.
      • Develop and implement training programs to enhance staff skills and performance.
    • Health and Safety Compliance:
      • Ensure all F&B operations comply with health, safety, and sanitation regulations and industry standards.
      • Conduct regular health and safety audits and address any compliance issues.
    • Customer Satisfaction:
      • Monitor guest feedback, process customer complaints professionally, and implement improvements to enhance the dining experience.
      • Develop and execute strategies to exceed guest expectations and drive repeat business.
    • Inventory Management:
      • Oversee inventory control, including stock levels, ordering, and waste management.
      • Develop inventory management practices to minimize waste and ensure timely reordering of supplies.
    • Event Coordination:
      • Collaborate with the events team to provide catering and special menus for park events and private functions.
      • Coordinate with event planners to ensure successful execution of F&B-related event details.
    • Order Execution:
      • Plan, forecast, and execute food and beverage orders, ensuring timely delivery and proper storage.
      • Track shipments and resolve any discrepancies or issues with orders.

     

    Qualifications:

    • Bachelor’s degree in hospitality management, business administration, or a related field (or equivalent experience or credentials)
    • Proven experience as Food & Beverage Manager or similar role in the hospitality industry for 5-10 years
    • Experience in managing QSR, multiple restaurants/outlets and/or restaurant franchise business
    • Ability to implement different F&B concepts and promotions
    • In-depth knowledge of food and beverage operations, including menu planning, cost control, and inventory management
    • Budgeting and financial management skills with a track record of improving service profitability
    • Excellent communication and customer services skills
    • Exceptional leadership and team management skills, with the ability to train and motivate staff
    • Ability to work well in stressful and high-pressure situations and resolve conflicts effectively 
    • Fluent in English with strong computer literacy (MS Office, POS)

     

    What We Offer:

    • Competitive salary and benefits package.

    • Opportunity to work in a vibrant and exciting environment.

    • Professional growth and development opportunities.

    • Employee discounts on park attractions and services.

    Benefits:

    • Competitive salary.
    • Opportunity to work in a dynamic culinary environment.
    • Professional development opportunities.

       

    Guest Relations Supervisor | Aura

    9-Jun-2025
    The SM Store (SM Mart Inc.) | 56058 - Taguig City, Metro Manila
    This job post is more than 31 days old and may no longer be valid.

    The SM Store (SM Mart Inc.)


    Job Description

    Job Function: 
    Responsible for managing the daily operations of the Prestige Lounge 

    Responsibilities  

    • Handle customer complaints elevated or not handled by Guest Services Representatives 

    • Prepare and submit daily, weekly and monthly operations reports 

    • Manage operational expense and monitor inventory of supplies 

    • Lead development of the team 

    Qualifications: 

    • Graduate of Hotel and Restaurant Management, Tourism or any business course  

    • 3 years of working experience in Customer Service or related field and with working knowledge on MS Office 

    Guest Service Agent (Chinese Speaker)

    9-Jun-2025
    PT Accor Advantageplus | 56104 - Tangerang District, Banten
    This job post is more than 31 days old and may no longer be valid.

    PT Accor Advantageplus


    Job Description


    Company Description

    Just a 20-minute drive from the international airport and 45 minutes from Jakarta, Novotel Tangerang offers sleek contemporary rooms with panoramic windows that fill your space with natural light and showcase stunning views. The hotel is well located at the heart of Tangerang City. Whether for business or leisure, our guests shall easily reach interesting destination around Tangerang, Jakarta, Serpong and Karawaci.

    Job Description

    • Greet all guests with genuine warmth, professionalism, and attention to detail, ensuring a memorable first impression while check guests in.
    • Become the source of information about the hotel facilities, offerings and promotions and the  local recommendations.
    • Follow up on all arrivals using the prescribed procedure, modification of registration cards, special requests, rate changes, room changes and account inquiries, reservation inquiries.
    • Interact with different departments on a daily basis to ensure that our guests have a seamless experience.
    • Assist with concierge duties, providing guests with personalised recommendations and ensuring their needs are met promptly and efficiently.
    • Assist in translating and communicating between guests and non-Mandarin-speaking staff when necessary.

    Qualifications

    • Excellent communication skills with a friendly and professional demeanor.
    • Strong customer service orientation with a passion for creating memorable guest experiences.
    • A friendly personality paired with professionalism and a high standard of personal presentation.
    • Detail-oriented with the ability to multitask in a fast-paced environment.
    • Collaborative team player with a positive attitude.

    Additional Information

    • Employee benefit card offering discounted rates at Accor hotels worldwide.
    • Develop your talent through Accor’s learning programs.
    • Opportunity to grow within your property and across the world!
    • Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

    Nordic Speaking Customer Service for Hotel Reservations & Hospitality Department

    8-Jun-2025
    Patrique Mercier Recruitment TR | 56043 - Bali
    This job post is more than 31 days old and may no longer be valid.

    Patrique Mercier Recruitment TR


    Job Description

    Patrique Mercier Recruitment is excited to offer an excellent opportunity for a Nordic Speaking Customer Service Representative for our Hotel Reservations & Hospitality Department. In this vital role, you will provide outstanding support to Nordic-speaking customers, assisting them with inquiries related to hotel reservations, availability, and hospitality services. Your passion for customer service and the hospitality industry will be instrumental in ensuring an exceptional experience for our clients. If you are fluent in a Nordic language and have a strong commitment to customer satisfaction, we want to hear from you!

    Responsibilities
    • Deliver high-quality customer service to Nordic-speaking guests via phone, email, and chat regarding hotel reservations and inquiries.
    • Assist customers with booking modifications, cancellations, and any hospitality-related questions.
    • Provide detailed information about hotel amenities, services, and local attractions to enhance the customer experience.
    • Document all customer interactions accurately in the CRM system for effective follow-up.
    • Collaborate with hotel staff and other departments to ensure smooth communication and satisfaction of guest needs.
    • Stay informed about industry trends and company offerings to provide knowledgeable assistance.

    Requirements

    • Fluency in a Nordic language (Swedish, Danish, Norwegian, Finnish) and English; additional languages are a plus.
    • Experience in customer service, preferably in the hospitality or tourism industry.
    • Strong communication and interpersonal skills.
    • Detail-oriented with excellent organizational abilities.
    • Familiarity with CRM systems and proficiency in basic computer applications.
    • Able to work independently as well as collaboratively within a team environment.

    Benefits

    • Private Health Insurance
    • Training & Development
    • Performance Bonus
    • 2 Extra Salaries Per Year
    • Fully Paid Training
    • Great Salary
    • Fully Paid Relocation Package ( flight, transfer and hotel )
    • And more....

    Restaurant Manager

    8-Jun-2025
    Fresca Trattoria Inc. | 56044 - Makati City, Metro Manila
    This job post is more than 31 days old and may no longer be valid.

    Fresca Trattoria Inc.


    Job Description

    About the role

    Fresca Trattoria is seeking an experienced and passionate Restaurant Manager to oversee the day-to-day operations of our flagship restaurant in the heart of Makati City. As a full-time role, you will be responsible for ensuring the seamless running of the restaurant, from staff management to service and financial oversight. This is an exciting opportunity to join a growing hospitality brand and contribute to its continued success.

    What you'll be doing

    • Manage and lead a team of front-of-house and back-of-house staff, providing guidance, training and performance feedback

    • Oversee all aspects of restaurant operations, including inventory management, cost control, scheduling and budgeting

    • Ensure exceptional customer service and a positive dining experience for all guests

    • Implement and monitor food safety and hygiene protocols to maintain high standards

    • Collaborate with the culinary team to develop and execute menu strategies

    • Analyse sales data and customer feedback to identify opportunities for improvement

    • Represent the restaurant at industry events and networking functions

    What we're looking for

    • Minimum 3-5 years of experience in a similar restaurant manager or assistant manager role

    • Strong leadership and people management skills, with the ability to motivate and develop a team

    • Excellent customer service orientation and the ability to problem-solve effectively

    • Proficient in inventory management, budgeting and financial reporting

    • Thorough understanding of food safety regulations and best practices

    • Passion for the hospitality industry and a commitment to delivering an exceptional dining experience

    What we offer

    At Fresca Trattoria, we pride ourselves on creating a dynamic and supportive work environment that allows our team to thrive. In addition to a competitive salary, we offer a range of benefits including:

    • Annual leave and holiday entitlements

    • Opportunities for career advancement and professional development

    • Discounts on food and beverages at our restaurants

    • A collaborative and inclusive company culture

    Front Desk Receptionist (Mandarin Speaking)

    8-Jun-2025
    TLT Glory PLT | 56042 - Penang Island, Penang
    This job post is more than 31 days old and may no longer be valid.

    TLT Glory PLT


    Job Description

    Elevate Your Career with De‘ Refflesia (subsidiary of Thai Pampering) !

    Are you passionate about delivering exceptional customer service? At De’Refflesia , we believe in nurturing talent and providing a welcoming environment where you can grow and shine. We’re looking for enthusiastic Junior and Senior Front Desk Receptionists to join our award-winning team. If you have a warm personality, excellent communication skills, and a drive to excel in a dynamic wellness center, we want to hear from you!

    Why Join Us?

    • Be Part of an Award-Winning Team: Work in a Platinum Award-Winning reflexology center known for its excellence in customer service and care.
    • Career Growth Opportunities: We invest in our employees’ professional development, offering opportunities to move up within the company.
    • Flexible Work Hours: Choose from convenient shift options that suit your lifestyle.
    • Performance Bonuses: Earn additional bonuses based on your performance.
    • Supportive Work Environment: Join a friendly, dynamic team that values collaboration and respect.

    Location: George Town, Penang

    What We’re Looking For:

    • Passionate and Professional: Whether you’re experienced or new to the field, if you have a passion for hospitality and a bubbly personality, you’ll fit right in.
    • Tech-Savvy: Comfortable using laptops and social media platforms like Facebook, Instagram, WhatsApp, and TikTok.
    • Adaptable: Able to thrive in a fast-paced environment and take on various tasks, from managing appointments to coordinating with team members.
    • Customer-Focused: A welcoming attitude and the ability to provide top-notch service to every guest who walks through our doors.

    Key Responsibilities:

    • Front Desk Excellence: Greet and assist customers warmly, manage phone calls, and handle internal and external communications with professionalism.
    • Appointment Management: Use our booking system to schedule appointments, recommend treatments, and coordinate with therapists.
    • Sales & Upselling: Confidently promote our services and handle transactions, contributing to our sales goals.
    • Administrative Support: Perform clerical tasks, manage emails, maintain a tidy reception area, and ensure the cleanliness of the surrounding facilities within the premise and perform ad-hoc tasks required by Management.
    • Security & Compliance: Follow safety procedures and monitor access to the center to ensure a secure environment for guests and staff.

    Requirements:

    • Shift Flexibility: Willingness to work night shifts is preferred but not mandatory.
    • No Experience Required: We welcome candidates without prior experience, though experience in a retail or wellness center is an advantage.

    Perks & Benefits:

    • Performance-Based Bonuses: Rewarding your hard work and dedication.
    • Career Development: Opportunities for growth and advancement within the company.
    • Work-Life Balance: Flexible shifts to accommodate your personal life.

    Ready to Join Us?

    If you’re excited about this opportunity and meet the criteria, we’d love to hear from you! Send your CV to thaipampering@gmail.comor hit the “Apply” button to start your journey with De’Refflesia (subsidiary of Thai Pampering) today.

    KITCHEN ASSISTANT (CAN START ASAP)

    8-Jun-2025
    Paramount Human Resource Multi-purpose Cooperative | 56045 - Santa Rosa City, Laguna
    This job post is more than 31 days old and may no longer be valid.

    Paramount Human Resource Multi-purpose Cooperative


    Job Description

    WE ARE HIRING!!

    POSITION: KITCHEN ASSISTANT
    LOCATION: GOLDEN ABC H.O - LAGUNA BASE
    SALARY: NEGOTIABLE

    We are seeking a reliable and hardworking Kitchen Assistant to support the day-to-day operations of our kitchen. The ideal candidate will help ensure the kitchen remains clean, organized, and well-stocked while assisting chefs and kitchen staff in food preparation and maintenance tasks.

    KEY RESPONSIBILITIES:

    • Assist in the preparation of ingredients (e.g., washing, peeling, chopping vegetables, measuring ingredients).

    • Maintain cleanliness of the kitchen, including work surfaces, floors, and equipment.

    • Wash dishes, utensils, and cooking equipment promptly and efficiently.

    • Ensure all food is stored properly and kept at the correct temperatures.

    • Dispose of kitchen waste in a safe and sanitary manner.

    • Help with receiving, unpacking, and storing supplies and deliveries.

    • Follow all health and safety standards and food hygiene regulations.

    • Support chefs and other kitchen staff during busy periods.

    QUALIFICATIONS:

    • Have experience as kitchen assistant in hotels or in a fine dining restaurant

    • Basic understanding of food hygiene and safety practices.

    • Ability to work in a fast-paced environment.

    • Strong attention to detail and cleanliness.

    • Good physical condition – able to stand for long periods and lift moderate weights.

    • Team player with a positive attitude

    • With basic requirements (SSS, PHILHEALTH, PAGIBIG, TIN, NBI)

    • WILLING TO START ASAP

    For interested applicants, you can send your updated resume at phrmpc.chie@gmail.com or send it via messenger

    SUBJECT: POSITION_LOCATION

    Guest Experience

    8-Jun-2025
    Private Advertiser | 56220 - West Jakarta, Jakarta
    This job post is more than 31 days old and may no longer be valid.

    Private Advertiser


    Job Description

    We are looking for a proactive, dependable, and communicative individual to help lead the daily operations of our rental apartment business; consists of multiple short-term stay units across strategic locations in Jakarta.

    This role is ideal for someone who enjoys problem-solving, excels in communication, and takes initiative to maintain high standards in guest experience and property operations.

    Key Responsibilities:
    • Manage guest communications (Respond to Guest concerns & problems)

    • Able to communicate explanations or narratives in case of disputes or refund requests

    • Monitor & communicate guest reviews and maintain a strong brand reputation

    • Ensure all units are in top condition: functional, clean, and guest-ready by:

    • Document and follow up on incidents or maintenance issues

    • Coordinate with cleaning crews, technicians, and building management

    • Assisting on-site check in coordination and operational logistics

    Therefore Preferred Qualifications:
    • Excellent communication and interpersonal skills

    • Outgoing - Comfortable dealing with guests, building staff, and vendors

    • Solution-oriented mindset and able to stay calm under pressure

    • Able to work independently and take ownership of results

    • Familiar with digital tools (Chat GPT, Google Drive, WhatsApp, scheduling apps)

    • Experience in hospitality, property management, customer service, or rental units is a strong advantage

    What We Offer:
    • Strategic role working directly with the founder

    • Dynamic, and supportive work environment

    • Growth potential in both responsibilities and compensation as the business expands

    Front Office Assistant

    7-Jun-2025
    Ayatt Management Service & Sdn Bhd | 56020 - Bukit Bintang, Kuala Lumpur
    This job post is more than 31 days old and may no longer be valid.

    Ayatt Management Service & Sdn Bhd


    Job Description

    A Front Office Assistant in a hotel primarily manages the front desk, serving as the first point of contact for guests and handling various administrative duties. This includes checking guests in and out, managing reservations, handling inquiries, and assisting with general administrative tasks.

    Guest Services:

    • Greeting and welcoming guests: Creating a positive first impression for guests. 

    • Check-in and check-out: Handling registration, room assignments, and payment processing. 

    • Answering phone calls and inquiries: Providing information about the hotel, services, and local attractions. 

    • Assisting with guest requests: Helping with luggage, transportation, and other needs. 

    • Addressing guest complaints and concerns: Resolving issues promptly and professionally. 

    • Providing concierge services: Assisting with booking tickets, arranging travel, and giving local recommendations. 

    Administrative Tasks:

    • Maintaining accurate records: Keeping track of guest information and reservations in the property management system (PMS). 

    • Handling payments: Processing cash, credit cards, and other payments. 

    • Filing and photocopying: Managing paperwork and documents. 

    • Managing room availability: Ensuring rooms are properly booked and assigned. 

    • Processing cancellations and modifications: Handling changes to reservations. 

    • Maintaining front desk area: Keeping the reception area clean and organized. 

    • Coordination with other departments: Working with housekeeping, maintenance, and other departments. 

    Page 115 of 161 in All Jobs

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