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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

FAC Life Limited

Job Description

Position: Junior/Senior Bartender
Location: Peel St and Staunton Street, Central, Hong Kong
Salary Range: 18–22K HKD/month (depending on experience)
Benefits:

• Competitive Annual Leave

• Tips

• Annual Bonus

• Working Meal

• Comprehensive Training (including pre-batching, kegging, and molecular gastronomy)

• Bartender Development Support (e.g. competition entries, training from Asia’s Best 50 Bars alumni)

At FAC (Friday After Class), we aim to bring back the joy of that carefree Friday night vibe with quick-serve, creative 6 cocktails ON TAP for outside seating/standing and a SPEAKEASY for guests to indulge in our 10 signature craft drinks. From playful twists on classics to globally inspired ingredients, our drinks reflect the energy and diversity of Hong Kong.

Four Seasons Hotel Hong Kong

Job Description

About Four Seasons Hotels and Resorts:
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About Four Seasons Hotel Hong Kong:
In the very heart of the city and on the edge of Victoria Harbour, Four Seasons is surrounded by Hong Kong’s consummate business and leisure attractions. From its award-winning spa to innovative Michelin-starred chefs, Four Seasons is the superlative destination for high fliers and high society from Hong Kong and abroad.  A buzzing powerhouse of business success. The best central location for Hong Kong leisure explorations. A multi-starred world-famous culinary destination. Victoria Harbour views and fully engaged, highly effective employees make this truly one of the great hotels in the world.

What you will do:

• Monitor food costs, production and hygiene, and check on food quality consistency

• Ensure all food items are prepared according to banquet event orders

• Plan, organize, control and direct the work of team members

• Analyze recipes to assign prices to menu items, based on food, labor, and overhead costs

• Meet customers to discuss menus for special occasions such as parties and events

• Develop cross-marketing strategy to increase profit, such as pairing drinks with the food

What you bring:

• Diploma in Culinary/ Food Production or related discipline

• Minimum 8 years experience in Culinary/Food Production, with at least 3 year in Supervisory role

• Experience in Banquet Kitchen is a must

• Good command of spoken and written English

• Strong leadership and communication skills

What we offer:

• Competitive Salary, wages, and a comprehensive benefits package

• Excellent Training and Development opportunities

• Complimentary Accommodation at other Four Seasons Hotels and Resort

• Birthday Leave

• Complimentary Employee Meals

• Public Holidays

Schedule & hours:

• 5-Day work

• This is a full-time position

Leading Nation HK Limited

Job Description

About Us

A cutting-edge hospitality group crafting unique and consistent guest experiences. With headquarters based in Hong Kong, Leading Nation operates multiple brands, restaurants, private clubs, and bars across several key cities in Asia.

We manage a diverse portfolio of award-winning concepts, including The Diplomat, recognized among the Top 50 Best Bars, Cristal Room by Anne-Sophie Pic, overseen by the world's most decorated chef boasting 10 Michelin Stars, and cult sensation WAGYUMAFIA. Driving our growth are multi-location brands like Mortys (American Deli), Mashi no Mashi (Wagyu Ramen), and Elephant Grounds (Lifestyle Specialty Coffee).

Our latest venture, Forty-Five atop Landmark, located in the centre of the city, stands as a testament to our commitment to innovation. This multi-concept venue spanning three floors and 20,000 square feet heralds a new chapter in Hong Kong’s vibrant arts and culinary scene, offering five stunning experiential concepts where art seamlessly merges with gastronomy.

We specialize in creating, identifying, and managing original F&B concepts across Asia. With a focus on collaboration with talented F&B professionals and landowners, we ensure that our concepts stand the test of time by maintaining relevance within the community. With recent expansions with the opening of Singapore Mashi No Mashi, we continue to shape the future of guest experiences across the continent.

Company Website: www.leadingnation.com 

We are now looking for hardworking people to become members of the team.  Potential candidate should have experiences in hospitality and a good work ethic. 

Key Responsibilities:

• Assist Head Chef in creating menu items, recipes and developing dishes

• Supervise kitchen staff and coordinate daily operations

• Train and mentor junior kitchen staff

• Ensure food quality and presentation meet our standards

• Maintain food safety standards

• Deal with ad hoc duties as assigned

Qualifications:

• 2 - 4 years of relevant experience; 1 - 2 years in high-end restaurants

• Holder of Culinary School Diploma will be an advantage

• Excellent use of various cooking methods, ingredients, equipment and processes

• Ability to multitask and work efficiency under pressure

• Ability to follow instructions from supervisor

• Thorough attention to detail, excellent time management and critical thinking skills

• Self-motivated and a good team player, have strong sense of responsibility

• Detail oriented, well organized, self-motivated and demonstrate great passion in food and constantly drive for perfection.

Benefits::

• 8 rest days per month (after probation)

• Annual leave & Statutory holidays

• Monthly card tips

• Marriage leaves, Maternity leave, Paternity leave, Compassionate leave, etc

• Meal allowance

• Medical allowance

• Staff Referral Incentive Program

• Staff discount

• Performance-based Salary Review

• Friendly working environment

• Excellent Career Exposure
   

Interested parties please send your full resume including PRESENT & EXPECTED salary and DATE of available to "HR & Admin. Dept." by clicking Apply Now below. 

The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group / Company.

Reeracoen Group

Job Description

Salary: 150,000 - 180,000 THB

Industry: Manufacturing

Location: Pattaya

Work Type: Mon - Sat 09:00 AM - 18:00 PM Saturday and 1 day extra (can choose)

Job description

• Oversee the daily operations of multiple hotels within the Bangkok and Chonburi cluster, ensuring high service standards and operational efficiency.

• Develop and implement strategies to optimize occupancy, revenue, and guest satisfaction.

• Lead and motivate hotel teams, fostering a culture of excellent hospitality and continuous improvement.

• Manage budgets, financial reports, and cost controls to achieve business objectives.

• Maintain strong relationships with key stakeholders, including corporate management, suppliers, and regulatory bodies.

• Ensure compliance with all health, safety, and operational standards.

• Drive marketing and promotional activities in collaboration with the sales and marketing teams to enhance brand presence and revenue.

• Monitor guest feedback and implement improvement plans to enhance the overall customer experience.

General qualification

Must

• Minimum of 10 years of experience in hotel management, preferably in a multi-property or cluster role with more than 400 rooms.

• Strong leadership and team management skills with a hands-on approach.

• Excellent financial acumen and experience in revenue and cost management.

• Proficiency in hotel operations software and reporting tools.

• Fluency in English and Thai are required

Benefit package

Allowance

• SSO

• Group Insurance

• Salary Adjustment 3-5% / year

• Bonus 1.5 months last year

• Uniform

• Discount/Special Price(Hotel/F&B)

• Free 2-3 Meals/ workday

• Annual Leave start 6 days after 1 year and plus in every year

• No Provident Fund

Contact (ติดต่อ)
Ms.Wilairat M.
maria-thcbi-jobsdb@reeracoen.org 
Time: 8.30 am-5.30pm
Office Number: 038-111256 Ext.113
Website : http://www.reeracoen.co.th
Instagram : reeracoenthailand
Facebook : Reeracoen Recruitment

Hard Rock Hotel Desaru Coast

Job Description

POSITION SUMMARY

The Front Office Assistant is responsible for checking guests in and out, running daily reports, handling guest transactions and maintaining a bank, and answering guest inquiries.  They must ensure that the front desk guest experience is quick and efficient for all guests and visitors.

PRIMARY RESPONSIBILITIES

• Register property guests with an emphasis on fulfilling requests, following special handling instructions, and adhering to established credit policies and procedures. 

• Select and block rooms for arriving guests; pre-register individuals or groups, as required; and assist in escorting VIPs and return guests to their rooms, as requested.

• Promote room upgrades (upsell) and monitor and control product to meet goals.

• Reconcile transactions at the end of each shift, cash out, and maintain a balanced bank.

• Assist individuals and groups with check-in, checkout, and room changes.

EXPERIENCE, EDUCATION AND CERTIFICATIONS

Secondary school degree preferred and/or previous work experience in service for at least 2 years.

G Hotel Penang

Job Description

G Hotel Penang is hiring a Full time Front Office Assistant role in George Town, Pulau Pinang. Apply now to be part of our team.

• Flexible hours available
• No experience required for this role
• Expected salary: RM1,900 per month

Job Summary:

• The Front Office Associate is responsible for delivering excellent customer service, handling administrative tasks, and ensuring smooth operations at the front desk. This role involves greeting visitors, answering calls, managing appointments, and performing basic office tasks to support daily operations.

Key Responsibilities:

• Greet and welcome guests, clients, and visitors in a professional and friendly manner.

• Answer and direct phone calls, take messages, and manage the front office switchboard.

• Schedule and manage appointments, meetings, and conference room bookings.

• Handle incoming mail, packages, and correspondence.

• Assist with office administrative tasks, including filing, data entry, and document preparation.

• Maintain office supplies and coordinate with vendors for procurement.

• Assist in maintaining a clean and organized front office environment.

• Provide support to other departments as needed.

Benefits:

• Maternity leave

• Meal provided

• Opportunities for promotion

• Pmentrofessional develop

Supplemental Pay:

• Overtime pay

Cosmic Education Group Limited

Job Description

About Us

Cosmic Education Group (CEG) is fast growing education organization operating schools under the Guidepost brand across Asia with locations currently in Mainland China, Hong Kong, and Bali, Indonesia.  For information about Guidepost, please visit: guidepost.hk

Role Overview

The Assistant Head of School reports directly to the Head of School and School Success. The Assistant Head of School is responsible for leading campus outreach initiatives, meeting enrollment targets, building parent community, and supporting the Head of School to ensure all campus goals are being met. The Assistant Head of School will step in for the Head of School if the Head of School is absent.

Core Job Responsibilities

Drive Enrollment

• Lead community outreach initiatives including but not limited to grass-roots local marketing projects

• Plan and coordinate outreach events such as open houses, parent education nights, and other events as necessary

• Attend and participate in all outreach events

• Handle entire enrollment process with prospective parents including initial contact, email and phone follow-up, tour scheduling, tour-conducting, extending offers, and enrolling into program

• Utilize Salesforce system to maintain detailed notes on each prospective and enrolled family to ensure highly customized service is provided

• Conduct tours

• Forge strong relationships with families that are maintained even after enrollment

• Ensure data entered into salesforce is accurate at all times

• Maintain waitlist for campus.=

Support Management of Campus Operations

• Work with the Head of School to create a compelling and collaborative campus culture within the framework of the Guidepost culture which emphasizes Guidepost’s core values, and attracts, retains, and motivates a team of top-quality staff

• Support all aspects of day-to-day campus operations including billing, compliance, facilities maintenance, ordering, etc.

• Work with the Head of School to ensure school meets all regulatory requirements

• Support scheduling process at school

• Ensure the campus environment always looks clean, orderly, and welcoming

• Monitor facilities, and supervise repairs, improvements, and general maintenance

• Communicate achievements, progress, and milestones to the school community

Provide Exceptional Customer Service

• Assist Head of School on organizing parent events (e.g. Parent Information Evenings; Coffee Chats)

• Ensure frequent, high-quality parent communication to parents

• Ensure that enrolled families feel connected to the school and are delighted with their experience

• Communicate the value of Guidepost Montessori to prospective families during one-on-one visits & tours

• Participate in scheduled outreach events (e.g. open houses; prospective parent information evenings, school fairs)

• Provide tour notes and relay prospective parent information to administrative staff for further follow-up and entry into the CRM

• Act as an ambassador for the school

Qualifications

 We're looking for someone who has: 

• A passion for the Montessori philosophy of education, and being a part of a team that is re-inventing primary school 

• A bachelor's degree (or equivalent) 

• Prior teaching and leadership experience in education  

• Strong interpersonal skills to lead school culture 

• Exceptional written and verbal communication skills 

• Previous experience with school budgets 

• A high degree of personal initiative 

• Committed to the idea of endless improvement personally and professionally 

Ami and Wood Ear

Job Description

Collaborating with the Restaurant Manager & Group Wine Director in managing a team of bartenders, you will work with an experienced service and sommelier team, to run a bar and restaurant at Alexandra House in Central.

You will assist the Restaurant Manager to manage both indoor and outdoor bar, endeavoring to maximize sales, identify business opportunities, create and maintain an energetic, dynamic vibe, and enhance customer loyalty.

Key Responsibilities

Sales & Financials

• Design and create signature cocktails;

• Build positive rapport with guests;

• Drive whisky, cocktail & beverage revenue in the bar and restaurant;

• Maintain spirit & beverage costs within budget;

• Build rapport with key suppliers and always check out on special offers and negotiate the best prices with suppliers;

• Review and analyze sales to ensure stock rotation and profitability remain within targets;

• Constantly review guest feedback and mystery shopper results, in order to plan and implement corrective action if needed, to ensure complete guest satisfaction;

• Make recommendations to guests on whiskies according to their preferences among 400 labels.

Supervision

• Manage team member to ensure smooth operation and provide first-class service to guests;

• Control and monitor the whisky and spirits orders to ensure the stock is at par level;

• Create and maintain an up-to-date whisky & cocktail menu to meet the market demands;

• Lead training for bar team and F&B team members on existing and new products, as well as selling techniques and any other necessary beverage training.

Qualifications & Experience Required

• To attain this position, you must have at least 3 years of experience in luxury bars / hotels / fine dining restaurants as Bar Supervisor;

• Experience in managing 200 whisky labels or above;

• Solid knowledge in whisky is a MUST;

• Extensive spirit, cocktail and beverage knowledge;

• Good command of written and spoken English.

We offer attractive remuneration package, employee benefits & staff caring items, which include:

• Straight Shift

• FIXED Sundays Off (except on festive dates)

• Competitive Salary with team-based tips sharing

• Public Holiday & 15 Annual Leave per year

• Meal and Transportation Allowance

• Discretionary Bonus

• Medical Benefits

• Mandatory Provident Fund

• On-the-Job Training & Training Sponsorship

• Career Advancement Opportunities

• Staff Purchase Discounts

__________________________________________________________________________________________________________________________

員工福利 Benefits

• 醫療津貼 Medical Insurance

• 牙科保險/福利 Dental Insurance

• 膳食津貼 Meal Allowance

• 員工折扣優惠 Staff Discount

• 晉升機會 Promotion

• 在職培訓 On-the-job training

• 侍產假 Paternity Leave

• 行業 Industry

  • 保健 Health Care

  工作種類 Job Category

  • 餐飲 (客務) Catering (Guest Relations)

  • 餐飲 (餐廳經理 / 餐廳主任 / 餐廳部長) Catering (Restaurant Manager / Supervisor / Captain)

  • 款待 / 酒店 (客戶服務) Hospitality / Hotel (Customer Service)

  • 款待 / 酒店 (客戶關係) Hospitality / Hotel (Guest Relations)

  • 款待 / 酒店 (其他) Hospitality / Hotel (Others)

  工作地點 Location

  • 中環 Central

  經驗要求 Experience

  • 3 年或以上 / years or above

Ami and Wood Ear

Job Description

The incumbent will assist the Chef de Cuisine in ensuring smooth day-to-day food production and operations of a specified kitchen section. He /she will also have to monitor high standards of food quality and hygiene in the kitchen.

Requirements:

• 4 years' culinary experience in hotels or western restaurants

• Well-versed in kitchen hygiene, creative, self-motivated and service-oriented

• A good team player with strong communication skills

We offer attractive remuneration package, employee benefits & staff caring items, including:

• Competitive Salary

• Meal Allowance (~HK$1,200)

• Discretionary Bonus

• Medical & Dental Benefits

• 8 Days of Holiday per Month, 14 Days of Statutory Holiday, 12 Days of Annual Leave, 14 Weeks of Maternity Leave, Paternity Leave

• Mandatory Provident Fund

• On-the-Job Training & Training Sponsorship

• Career Advancement Opportunities

• Staff Purchase Discounts

• Staff Activities such as our Christmas Party, Annual Dinner, etc.

__________________________________________________________________________________________________________________________

員工福利 Benefits

• 醫療津貼 Medical Insurance

• 牙科保險/福利 Dental Insurance

• 膳食津貼 Meal Allowance

• 員工折扣優惠 Staff Discount

• 晉升機會 Promotion

• 在職培訓 On-the-job training

• 侍產假 Paternity Leave

• 薪金 Salary

  • $21,000 - $25,000 月薪 / Monthly li >

  行業 Industry

  • 保健 Health Care

  工作種類 Job Category

  • 餐飲 (客務) Catering (Guest Relations)

  • 餐飲 (餐廳經理 / 餐廳主任 / 餐廳部長) Catering (Restaurant Manager / Supervisor / Captain)

  • 款待 / 酒店 (客戶服務) Hospitality / Hotel (Customer Service)

  • 款待 / 酒店 (客戶關係) Hospitality / Hotel (Guest Relations)

  • 款待 / 酒店 (其他) Hospitality / Hotel (Others)

  工作地點 Location

  • 中環 Central

  經驗要求 Experience

  • 4 年或以上 / years or above

Capri by Fraser Johor Bahru

Job Description

As a Guest Relations Executive, you are the face of our hotel, ensuring an exceptional experience for every guest from arrival to departure. Your role is to make memorable stay experiences by delivering intuitive service and handling guest inquiries with professionalism and warmth.

Key Responsibilities:

Guest Experience:

• Welcome guests warmly and assist with check-in and check-out processes.

• Anticipate and address guest needs to provide a personalized experience.

• Resolve guest complaints and issues promptly and professionally.

Communication and Coordination:

• Act as the liaison between guests and various hotel departments (e.g., housekeeping, concierge).

• Provide accurate information about hotel facilities, services, and local attractions.

• Handle reservations, special requests, and VIP arrangements effectively.

Administrative Tasks:

• Maintain accurate records of guest preferences, feedback, and complaints.

• Prepare daily guest activity reports and handover notes.

• Monitor room allocations and ensure timely communication with relevant teams.

Upselling and Promotions:

• Promote hotel services, dining options, and special packages to enhance the guest experience.

• Identify opportunities to upsell and maximize revenue.

Team Collaboration:

• Work closely with the front office team to ensure smooth daily operations.

• Assist with training and mentoring new team members as needed.

Standards and Compliance:

• Always Uphold Capri by Fraser’s brand standards.

• Ensure adherence to safety, security, and hygiene protocols.

White Sand Samui Resort

Job Description

Aloha Resort Samui

Job Description

CENTURION WORLD SDN. BHD.

Job Description

1. Handle customer requests, aid in customer check-in, and learn to use in-house software.

2. Answer phone calls, and respond to guest inquiries and requests.

3. Manage guest bookings and reservations using in-house software.

4. Communicate with on-site maintenance and housekeeping team to keep the operation running.

5. Work seamlessly with site manager.

6. Complete operation tasks assigned by management.

7. Responsible for keeping the hotel running at the highest capacity.

We are looking for a responsible individual who genuinely cares about our company operation and puts in effort to keep the hotel operation running smoothly. As we are a small company, our team works in a highly flexible and transparent way.

Workplace: Bangi, PJ and KL

Requirement: Own transportation

Allowance: Phone

Remuneration Package: RM 2,000 to RM 3,000 depending on experience

Working Hours: 5.5 days with double pay on public holiday

Preferences: 

1. Speak more languages as our customer comes from a different origin.

2. Have relevant experience in hotel reception or customer service.

3. Diploma or degree, especially in a relevant industry or field.

Prefer candidate who has experience with homestay management or hotel experience.

B Hotel Kuala Lumpur

Job Description

About us

B Hotel Kuala Lumpur, located in the heart of China Town Kuala Lumpur, is a newly established hotel company backed by a prominent corporation. B Hotel Kuala Lumpur marks our inaugural venture, setting the standard as a Designer Boutique Hotel, pioneering this category in the region. Our overarching vision is to establish a distinguished hotel chain within this unique niche.

Qualifications & experience

• Looking for responsible recent graduate or experienced boutique hotel professional. Genuinely cares about hotel operation and put in effort to keep hotel operation smooth.
• Have relevant experiences in hotel reception or customer servicing, such as in homestay or any other accommodation business.
• Diploma or degree especially in a relevant industry or field.

Tasks & responsibilities

• Warmly welcomes guests, manages check-ins, handles reservations and inquiries, addresses complaints, processes payments, and keeps the lobby tidy. They represent the hotel's hospitality, ensuring guests have a pleasant stay.
• Complete operational tasks assigned by management team.
• Responsible for keeping hotel running at highest capacity.
• Master our inhouse hotel management system and always ensure all figures are tally at the end of shift.
• Communicate with on-site maintenance and housekeeping team to keep the operation running.

The Moment Group

Job Description

Key Responsibilities

Cost Management & Analysis

• Develop and implement cost control strategies to improve profitability.

• Analyze product costing, production expenses, and operational efficiencies.

• Conduct variance analysis to identify cost fluctuations and recommend corrective actions.

• Collaborate with procurement and operations teams to optimize costs without compromising quality.

• Ensure accurate standard costing and monitor deviations from actual costs.

Inventory Control & Management

• Oversee inventory management processes, ensuring optimal stock levels.

• Monitor inventory movement, reconcile discrepancies, and minimize wastage and losses.

• Conduct regular cycle counts and physical inventory audits.

• Develop inventory tracking systems and reporting tools to improve stock visibility.

• Ensure compliance with company policies and industry best practices in inventory control.

Financial & System Reporting

• Utilize Business Central or similar ERP systems to generate accurate cost and inventory reports.

• Leverage Excel (advanced user) to perform financial analysis, forecasting, and data-driven decision-making.

• Work closely with the finance and accounting teams to align inventory valuation with financial reporting.

• Prepare reports and present key findings to senior management.

Collaboration & Process Improvement

• Liaise with purchasing, warehouse, production, and finance teams to streamline workflows.

• Identify opportunities for process improvements in cost control and inventory efficiency.

• Implement automation and digital tools to enhance reporting accuracy and efficiency.

• Ensure compliance with internal and external audit requirements.

Non-Negotiable Qualifications

• At least six years of experience in cost and inventory management, preferably in the Food & Beverage industry.

• Advanced proficiency in Excel, including complex formulas, pivot tables, macros, and data modeling.

• Strong expertise in ERP systems, preferably Business Central or similar platforms.

• Strong analytical, financial, and problem-solving skills.

• Ability to work with cross-functional teams and manage multiple priorities.

• Excellent attention to detail, accuracy, and data integrity.

Sotogrande Hotel and Resort Group

Job Description

About the role

Sotogrande Hotel and Resort is seeking an experienced and talented Head Chef to lead the kitchen department. As the Head Chef, you will be responsible for overseeing all aspects of the kitchen operations, ensuring the delivery of exceptional dining experiences for our guests. This is a full-time role that offers a competitive salary and a range of attractive benefits.

What you'll be doing

• Developing and executing innovative menus that showcase your culinary expertise and align with the resort's brand and dining concept

• Managing and leading a team of skilled chefs and kitchen staff, providing guidance, training and mentorship to ensure the highest standards of food preparation and presentation

• Maintaining strict control over kitchen operations, including inventory management, cost control, and adherence to health and safety regulations

• Collaborating with the Food & Beverage team to create unique dining experiences and events that delight our guests

• Fostering a positive and productive kitchen environment, promoting teamwork and a culture of continuous improvement

What we're looking for

• Minimum of 2 years' experience as a Head Chef or in a similar senior culinary role, preferably within the hospitality industry

• Demonstrated expertise in a range of cuisines and the ability to create innovative and visually appealing dishes

• Strong leadership and management skills, with the ability to motivate and inspire a team of culinary professionals

• Excellent problem-solving and decision-making abilities, coupled with a keen eye for detail

• Thorough understanding of food safety regulations and kitchen best practices

• Passion for the culinary arts and a commitment to delivering an exceptional dining experience

Crimson Hotel Filinvest City, Manila

Job Description

W9 HOTEL AND RESORTS INC.

Job Description

• Design and implement a comprehensive pre-opening commercial strategy, aligned with brand and revenue objectives.

• Develop strong client relationships in the corporate, MICE, leisure, and OTA markets to drive bookings pre- and post-opening.

• Manage all aspects of digital and traditional marketing, including branding, advertising, and content creation, in line with W9 standards.

• Lead market research and competitor analysis to adjust strategies in real-time.

• Coordinate with revenue management and operations to ensure effective rate strategies and promotional offers.

• Represent the property at industry events, trade shows, and local networking opportunities.

• Set up CRM systems, reporting tools, and team structures to support sustainable growth.

• Recruit, mentor, and lead the Sales and Marketing team post-opening.

Brunt Work

Job Description

Rat Pack LC Limited

Job Description

We’re now looking for a dynamic Floor Manager to join Pici Sha Tin, the destination for hand rolled pasta made fresh daily in New Town Plaza

As a Floor Manager, you will support the Restaurant Manager in running a top quality, high volume venue. You will ensure that the team is well trained, motivated, and consistently delivers a friendly, approachable, caring and informed service experience to our guests. You will be identifiable as a manager whilst on the floor, greeting guests and dealing with any issues that may arise.

The ideal candidate is passionate about hospitality, will have at least one year's experience as an assistant manager in a highly regarded restaurant, and be a hands-on, floor-based manager who enjoys being guest-facing.

Duties & Responsibilities

• Ensure smooth implementation and execution of the restaurant operations
• Provide training to the team to deliver the highest quality of service and sustain brand image
• Implement marketing activities to drive sales and revenue for the restaurant
• Control stocks for daily use in the restaurant to ensure service requirements are met
• Supervise and coordinate the prompt, high-standard, efficient, and courteous serving of food and beverages in the restaurant
• Manage and store vendors’ contracts and invoices
• Provide support to the Restaurant Manager in coordinating a variety of activities such as hiring and training, arranging schedules and guest requirements
• Arrange for new employees’ proper onboarding (scheduling training and ordering uniforms)
• Monitor compliance with safety and hygiene regulations
• Gather guests’ feedback, respond accordingly, and resolve guest complaints

Requirements

• 3+ years experience in hospitality industry
• Strong management skill with a positive mindset and friendly image
• Understanding in MS Office
• A team player who is reliable and dependable
• Enthusiastic when serving guests
• Excellent communication, interpersonal and leadership skills
• Self-organised and details-oriented with a strong sense of responsibility
• Good business sense and operational, administrative and social skills
• Passion, determination and commitment for success in the F&B industry
• Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity

Benefits

• 50% discount at all our restaurants
• Guaranteed inc incentive scheme – the teams make our venues successful and are rewarded in line with its performance!
• Cash and credit card tips
• Medical insurance
• Referral bonus

Discover more about your next adventure: https://pici.hk/our-philosophy/

Swire Hotels

Job Description

While we do our best to review every application, if you haven’t heard from us within six weeks, it likely means we’ve moved ahead with other candidates this time. Rest assured, anything you share with us stays confidential and is used only for recruitment purposes.

Here at EAST Hong Kong, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun.

With a dynamic culture and an open door for your feedback, you're not just filling a role — you're owning it. We provide the training and the freedom for you to flourish, with leaders who support and encourage you. The difference is you. Everyday is a fresh page in our collective story.

Ready to join us at EAST Hong Kong?

Located in the neighbourhood of Taikoo Shing, a perfect mix of laidback bustle on Hong Kong Island's east side, EAST Hong Kong is surrounded by multinational businesses, creative companies and a community teeming with energy. From our sunlit guests rooms and breezy pool deck to the lively buzz of Domain and the iconic views at Sugar, you’ll find a warm welcome at EAST.

Job Overview

Reporting to the Assistant Director of Marketing & Communications, the Assistant Marketing Manager with a strong background in restaurants and hotels. This role will focus on collaborating with operational teams and liaising with partnerships to enhance awareness and promotion of our hotel rooms and restaurants through creative digital marketing strategies.

Key Responsibilities

Welcome to the core of what being a Assistant Marketing Manager is all about!

Here's the quick lowdown on what you'll do day-to-day:

• Collaborate with restaurant operations teams and sales to develop and implement targeted marketing campaigns that boost visibility and drive traffic.

• Manage online listing or booking platforms to optimise listings and enhance customer engagement.

• Reach out to media and KOLs to promote our hotel and culinary offerings.

• Work with digital marketing agencies and develop paid media plans to promote our rooms and culinary offerings.

• Coordinate promotional events and special campaigns in partnership with operational teams and external partners.

• Analyze market trends and customer feedback to refine marketing strategies and enhance performance.

• Monitor and report on the effectiveness of marketing campaigns, providing insights for continuous improvement.

• Manage relationships with external vendors, including digital marketing agencies and graphic designers.

Requirements

Here's exactly what you need to excel in this role:

The Non-Negotiables (Must-Haves):

• Bachelor’s degree in Marketing, Business, or a related field. Strong understanding of paid media strategies and digital marketing tools.

• 3+ years of experience in marketing within the hospitality industry, specifically with a focus on restaurants and hotels. Well-connected in the F&B industry with media and industry leaders. Candidate with less experience will be considered as Senior Marketing Executive.

• Excellent communication skills, with the ability to work effectively with operations teams.

The Cherries on Top (Nice-to-Haves):

• Keen awareness of current trends in the restaurant and hotel industries.

• Proficient in data analysis and reporting.

We've kept it short and sweet – just the essentials you'll need.

What We're Looking For: The Soul Behind the Skillset

Skills are teachable, but your spirit is what truly sets you apart. If you feel a connection with what we stand for, we're eager to meet you.

1. Adaptable Thinkers: You’re not just open to change; you thrive on it. The dynamic nature of our environment energizes you.

2. Feedback Enthusiasts: You value open communication and aren’t afraid to give or receive feedback to help us all grow together.

3. Passionate Pioneers: You bring more than skills; you bring energy and zeal to make a difference every day, connecting with a team that does the same.

Pause for a second before you hit 'apply.' Do these values align with your own? Is this the team you've been wanting to join? If your answer is a clear 'YES,' we're excited to get to know you better.

Benefits

For Every Member of Our Family:

• Dine at our team dining hall and save on meals!

• Speak up & put your own ideas into actions. Think differently!

• Enjoy an appreciative & supportive culture that allows you to be your best self.

• Be welcomed for the stylish you, if you got accessories, hair dyes or tattoos!

• Enjoy an annual, paid Well-being Leave, a day for you to look after yourself, be healthy and be happy!

We offer attractive benefits and excellent career development opportunities to our team members.
Want to be one of us? Please send us your CV.
Applicants who do not hear from us within six weeks of application should consider their applications unsuccessful. Information collected will be used for employment purpose only.
 
Swire Properties Hotel Management Limited

Molek Garden Hotel Sdn Bhd

Job Description

Molek Garden Hotel Sdn Bhd is hiring a Full time Front Office Assistant role in Taman Molek, Johor. Apply now to be part of our team.

• Flexible hours available
• 1 year of relevant work experience required for this role
• Expected salary: RM1,700 - RM1,800 per month

Job Description:

• Welcoming and assisting guests in a friendly and professional manner.

• Handling check-in, check-out, and room reservations.

• Handling basic inquiries and sorting mail.

• Copying, scanning, and filing documents.

• Be ready to perform any suitable tasks from time to time.

• A responsible and positive attitude to the jobs.

Job Qualifications

• Experience working with word processing, spreadsheets, and emails, including Microsoft Word, Excel, and Outlook Express.

• Working knowledge of printers, copiers, scanners, and fax machines.

• Excellent interpersonal and communication skills.

# Provide Hostel / Accommodation

Sodexo (Hong Kong) Limited

Job Description

Job Duties:

• Ensure compliance with company and legal standards related to food safety, health, and safety.

• Deliver exceptional service to customers with professionalism, warmth, and attention to detail.

• Monitor and maintain consistent food preparation processes, ensuring high standards of cleanliness, food quality, and presentation in the workplace.

• Conduct audits and inspections to ensure compliance with health, safety, and food hygiene regulations.

• Manage incidents effectively, including reporting, investigation, and resolution to minimize risks and ensure operational continuity.

• Execute tasks and directives from Site Managers, including but not limited to:

  • Participation in audits and compliance checks.

  • Incident management and resolution.

  • Attendance at meetings and engagement activities to support team and organizational goals.

Job Requirements:

• 3 years’ experience in a similar role within the food service, hospitality, or related industries is an advantage.

• Certificate in Hygiene Supervision or equivalent qualifications in health, safety, and environmental practices.

• Proven ability to ensure compliance with safety standards and regulations in food safety and workplace hygiene.

• Strong organizational and multitasking skills with keen attention to detail.

• Excellent communication skills to effectively liaise with employees, customers, and management teams.

• A proactive and solutions-oriented mindset to identify and address safety issues.

Place of Work and Working Hours:

• Wong Chuk Hang (6 Days Work)

Benefits:

• Medical benefits

• Birthday Leave

• A fun and lively working environment where you will be valued and developed

We offer competitive remuneration to the right candidates. Please apply with detailed resume and salary expectation to Human Resources Department, Sodexo (Hong Kong) Limited by clicking Apply Now.

*Personal data collected is for recruitment purposes only.

Archipelago Philippine Ferries Corporation

Job Description

About the role

Join Archipelago Philippine Ferries Corporation as a Marine Supervisor. In this full-time role based in Alabang, Muntinlupa City, Metro Manila, you will be responsible for overseeing the safe and efficient operation of the company's fleet of vessels. As a key member of the Archipelago team, you will play a strategic role in supporting the broader objectives of the business within the Hospitality & Tourism industry.

What you'll be doing

• Supervise the day-to-day operations of the marine department, ensuring vessels are maintained and operated in compliance with all relevant maritime regulations and safety standards
• Coordinate the scheduling and deployment of crew members, monitoring their performance and providing guidance and support as needed
• Oversee the maintenance and repair of vessels, working closely with the engineering team to identify and address any issues
• Analyse operational data and metrics to identify opportunities for improving efficiency and safety
• Liaise with port authorities, coast guards and other relevant stakeholders to ensure seamless and compliant vessel movements
• Contribute to the development and implementation of policies, procedures and training programs to enhance the overall capabilities of the marine team
• Foster a strong safety culture and promote best practices amongst the crew

What we're looking for

• Qualifications: Relevant degree in Maritime Studies, Nautical Science or a related field, with a valid Certificate of Competency (CoC) as a Marine Supervisor or equivalent
• Experience: Minimum 5 years' experience in a supervisory role within the maritime industry, preferably in a passenger ferry or similar operation
• Skills: Excellent knowledge of maritime regulations and safety procedures, strong leadership and people management abilities, proficient in vessel operations and maintenance, analytical and problem-solving skills, effective communication and stakeholder management

What we offer

At Archipelago Philippine Ferries Corporation, we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, we offer a range of benefits including health insurance, retirement planning, and opportunities for professional development and career advancement. Our supportive and inclusive company culture encourages work-life balance and fosters a collaborative environment where your contributions will be valued.

About us

Archipelago Philippine Ferries Corporation is a leading provider of passenger ferry services in the Philippines. With a fleet of modern, well-maintained vessels, we connect communities across the archipelago, offering reliable and safe transportation solutions. Our mission is to enhance the travel experience of our passengers while contributing to the economic and social development of the regions we serve. As an employer, we pride ourselves on our commitment to sustainability, innovation and the wellbeing of our employees.

Apply now to join our dynamic team as a Marine Supervisor and be a part of our continued growth and success.

ABCT Japanese Restaurant

Job Description

We are seeking a reliable and enthusiastic Kitchen Assistant/Dispatcher to join our back-of-house team. The successful candidate will work closely with the kitchen and service staff to ensure smooth kitchen operations and timely dispatch of food orders. This is a fast-paced role ideal for someone who is organized, proactive, and thrives under pressure.

JGL Prime Properties Development Inc.

Job Description

Job Title: Hotel Operations Manager

Location: Bacolod City, Philippines
Employment Type: Full-Time

We are currently seeking a dynamic and hands-on Hotel Operations Manager for a small scale budget hotel.

Key Responsibilities:

• Oversee daily hotel operations and coordinate between departments to ensure smooth workflows.

• Lead and train staff in guest services, housekeeping, and general hotel procedures.

• Monitor occupancy rates, bookings, and revenue to ensure business targets are met.

• Handle guest complaints and resolve issues promptly to maintain high satisfaction levels.

• Supervise housekeeping standards and ensure cleanliness and safety of all hotel areas.

• Ensure compliance with local regulations, health and safety standards.

• Assist in marketing efforts, online presence, and booking platform management.

• Prepare regular performance and financial reports for management.

Qualifications:

• Bachelor’s degree in Hospitality Management or a related field is preferred.

• At least 2–3 years of relevant experience in hotel operations or front office management.

• Strong leadership, communication, and interpersonal skills.

• Ability to multitask and work under pressure in a fast-paced environment.

• Familiarity with hotel booking systems and property management software is a plus.

• Knowledge of Bacolod City’s tourism and hospitality landscape is an advantage.

How to Apply:

Interested applicants may submit their resume and cover letter to jennie.jglprime@gmail.com with the subject line "Application – Hotel Operations Manager".

Aloft Bali Kuta at Beachwalk

Job Description

Step into the spotlight as our GRO (Korean Speaker)

Are you a natural host with a passion for creating unforgettable guest experiences? We’re on the hunt for an inspiring and energetic GRO (Korean Speaker) plays a key role in making every guest feel seen, welcomed, and valued.

Cento Bangkok

Job Description

Core Responsibilities

• Mix and serve alcoholic and non-alcoholic beverages according to recipes.

• Ensure proper garnishing and presentation of drinks.

• Accurately measure and pour ingredients.

• Take drink and sometimes food orders, ensuring customer satisfaction.

• Handle customer complaints or issues professionally.

• Keep the bar clean, organized, and well-stocked at all times.

• Maintain cleanliness and hygiene standards.

• Coordinate with servers, kitchen staff, and other team members.

ECG-Research Co., Ltd.

Job Description

About Immunic:

Immunic, the Thailand's leading gene therapy clinic using Antisense-based technology located at Park Silom, is established to treat aging and chronic diseases without surgery. Our flagship innovation, Immugence, is a revolutionary RNA-correcting film that repairs cellular miscommunication safely and scientifically—without gene editing.

About the role:

We are seeking a passionate and experienced Wellness Manager to lead operations at the Thailand’s first gene therapy-based wellness clinic.

Key Responsibilities:

• Oversee Daily Operations:

  • Manage the day-to-day operations of the Immunic's facilities.

  • Ensure smooth functioning and high standards of service delivery.

• Develop and Manage Wellness Programs:

  • Create and oversee wellness programs and activities that align with company goals.

  • Ensure the programs meet the needs of clients and promote health and well-being.

• Coordinate with Health Professionals:

  • Work closely with doctors and other team members.

  • Ensure integrated care and high-quality services.

• Manage Customer Relationships:

  • Handle customer inquiries and concerns.

  • Build and maintain positive relationships with clients to ensure satisfaction and loyalty.

Ministry of Basic, Higher and Technical Education - Government

Job Description

Vocational School Department Head in BARMM

For full job description please see PDF file on Civil Service Commission site by clicking on this job ad. To apply, please kindly follow the procedure described in the PDF file.

Genting Malaysia Berhad

Job Description

Job description:

• Responsible for the smooth operation of the hotel
• To be fully aware of the hotel’s emergency procedures with regard to safety of guests and employees
• Responsible for handling requests and complaints from guests
• Ensure that all employees are constantly updated on accurate hotel information
• To ensure the front of the Hotel is clean and tidy
• Be aware of all happenings in the hotel

Job requirements:

• Certificate / Diploma in Hospitality Management / Hotel Catering with 3 years' experience inclusive of 2 years' experience as Front Office Supervisor / Guest Service Assistant OR
• SPM holder with 4 years' experience inclusive of 2 years' experience as Front Office Supervisor / Guest Service Assistant
• Excellent interpersonal and communication skills (both written and oral).
• Good working knowledge of computer software applications.
• Strong leadership and organizing skills.

Regal Hotels International

Job Description

Job description

The hotel Director of Front Office is a strategic leader responsible for overseeing the seamless operation of the Front Office and Concierge departments. This role ensures exceptional guest experiences, drives operational efficiency, and leads a high-performing team to uphold the hotel’s service standards and financial goals. The ideal candidate will possess strong leadership skills, a deep understanding of luxury hospitality, and a proven ability to manage guest relations and staff development. 

Key Responsibilities

1.      Operational Management 

a.      Oversee daily operations of the Front Office (reception, reservations, guest services) and Concierge teams, ensuring adherence to brand standards and SOPs. 

b.     Monitor room inventory, check-in/check-out processes, and billing accuracy to maximize guest satisfaction and revenue. 

c.      Coordinate with Housekeeping, Maintenance, and Sales teams to resolve guest issues and optimize room availability. 

d.     Implement innovative strategies to enhance service delivery, streamline workflows, and improve departmental performance. 

2.      Team Leadership & Development 

a.      Recruit, train, mentor, and evaluate Front Office and Concierge staff to maintain a culture of excellence. 

b.     Conduct regular performance reviews, provide constructive feedback, and develop training programs to address skill gaps. 

c.      Foster a collaborative, guest-centric work environment that prioritizes employee engagement and professional growth. 

3.      Guest Experience Excellence 

a.      Act as the escalation point for guest complaints, ensuring swift resolution and personalized service recovery. 

b.     Lead the Concierge team in delivering bespoke guest experiences, including VIP arrivals, special requests, and local recommendations. 

c.      Analyze guest feedback (e.g., surveys, reviews) to identify trends and implement service improvements. 

4.      Financial & Reporting Oversight

a.      Manage departmental budgets, labor costs, and resource allocation to meet financial targets. 

b.     Monitor key metrics such as RevPAR, occupancy rates, and upsell performance, providing actionable insights to senior management. 

c.      Approve payroll, scheduling, and overtime in alignment with budgetary guidelines.

5.      Compliance & Safety 

a.      Ensure compliance with health, safety, and security protocols, including emergency procedures and data privacy regulations. 

b.     Conduct regular audits of front office systems (e.g., PMS) and concierge logs to maintain accuracy and accountability. 

Qualifications

·         Bachelor’s degree in hospitality management, Business Administration, or related field. 

·         Minimum 5+ years** of experience in front office operations, with at least 2 years in a managerial role. 

·         Proficiency in Property Management Systems (e.g., Opera, Fidelio) and Microsoft Office Suite. 

·         Exceptional interpersonal, communication, and problem-solving skills. 

·         Flexibility to work shifts, weekends, and holidays as required. 

AP HelpMeet Inc.

Job Description

Job title: Housekeeper

Job brief

A professional Housekeeper to provide in-home services to condominiums, apartments, and residential houses with dedication, integrity, and attention to detail. The goal is to create a clean and orderly environment for the occupants of the house.

Responsibilities

• Perform a variety of cleaning activities such as sweeping, vacuuming, mopping, wiping, scrubbing, dusting, polishing, and garbage disposal

• Perform other housekeeping activities such as changing bed sheets, pillowcases, blankets, and shower curtains; tidying; ironing & folding

• Perform laundry services (laundry attendant) as scheduled

• Perform other in-home services as applicable (training will be provided and will be discussed before contract signing)

• Ensure all rooms are cared for and inspected notifying the house occupant(s) of any potential risks to safety & health

• Deal with reasonable complaints/requests with professionalism and patience

• Properly use and maintain equipment and make sure there are no inadequacies

• Check stock levels of all consumables and replace them when appropriate

• Adhere strictly to rules regarding health and safety and be aware of any company-related practices

Minimum Requirements

• 2 years of housekeeping experience in a hotel or similar or TESDA NCII for Housekeeping

• Knows how to do general cleaning and ironing & folding

• Willing to travel to different customer locations 

• Resides in Cebu

• Highschool graduate

• Able to understand and speak basic English

• NBI Clearance and drug test

• Punctual, reliable, trustworthy, responsive, and polite

• Customer-oriented and friendly

• Works quickly without compromising quality

• Can work 6 days per week

Ideal Qualifications (not required)

• Knows how to cook

• TESDA Training Certificate on Housekeeping NC II

• Knows how to use WhatsApp, Google Maps, and Google Calendar

• Ability to work with little supervision and maintain a high level of performance
   

Job Types: Full-time*, Part-time**

Compensation & Benefits

• Basic salary of Php 11,500 – 17,000 per month

• Monthly allowance of Php 500 per month*

• Performance bonus of Php 0-1,500 per quarter

• Overtime and (regular) holiday pay*

• Mobile phone load allowance

• Government contributions (SSS, PhilHealth, Pag-IBIG)*

• 13th month guaranteed pay

• Health  or accident insurance upon regularization*

• Service incentive leaves after 1 year of employment*

Sotogrande Hotel and Resort Group

Job Description

About the role

Sotogrande Hotel and Resort is seeking an experienced and talented Head Chef to lead the kitchen department. As the Head Chef, you will be responsible for overseeing all aspects of the kitchen operations, ensuring the delivery of exceptional dining experiences for our guests. This is a full-time role that offers a competitive salary and a range of attractive benefits.

What you'll be doing

• Developing and executing innovative menus that showcase your culinary expertise and align with the resort's brand and dining concept

• Managing and leading a team of skilled chefs and kitchen staff, providing guidance, training and mentorship to ensure the highest standards of food preparation and presentation

• Maintaining strict control over kitchen operations, including inventory management, cost control, and adherence to health and safety regulations

• Collaborating with the Food & Beverage team to create unique dining experiences and events that delight our guests

• Fostering a positive and productive kitchen environment, promoting teamwork and a culture of continuous improvement

What we're looking for

• Minimum of 2 years' experience as a Head Chef or in a similar senior culinary role, preferably within the hospitality industry

• Demonstrated expertise in a range of cuisines and the ability to create innovative and visually appealing dishes

• Strong leadership and management skills, with the ability to motivate and inspire a team of culinary professionals

• Excellent problem-solving and decision-making abilities, coupled with a keen eye for detail

• Thorough understanding of food safety regulations and kitchen best practices

• Passion for the culinary arts and a commitment to delivering an exceptional dining experience

The Henderson Hospitality Limited

Job Description

About The Henderson

The Henderson is “an icon amongst icons” that ranks eminently amongst the world’s most spectacular urban landmarks. Located at Murray Road, Central, this new 465,000-square-foot super Grade-A office tower is a showcase for health, resilience, smart technology and sustainability.

With an innovative and sustainable design by world-renowned Zaha Hadid Architects, The Henderson echoes the organic beauty of the natural world, reinterpreting the structural forms and layering of a Bauhinia bud ready to blossom.

With its high-tensile steel structure, The Henderson caters for exceptionally wide, light-filled column-free open offices in its typical plans, which offer flexibility and an incomparable level of collaboration for its tenants. The Henderson has received numerous awards and accolades, including the Grand Award (New Buildings Category: Projects Under Construction and/or Design - Commercial) at the Green Building Award 2021, and Platinum Pre-certification in both the WELL Building Standard (WELL) and Leadership in Energy and Environmental Design (LEED). In recognition of its outstanding digital connectivity and advanced smart technology, the project has also been awarded a Platinum certification for both WiredScore and SmartScore.

Be part of our pre-opening team at an exciting new Japanese fine-dining restaurant ! We are looking for passionate individual fluent in Japanese who is ready to contribute to crafting unforgettable dining experiences and shaping our guests’ journey. If you are excited about being part of a fresh venture and sharing the beauty of Japanese culture, we would love to hear from you.

Available positions:

• Chef de Partie

• Sous Chef

• Supervisor

• Assistant Manager

Attractive salary, fringe benefits and 5-day work will be offered to the successful candidates. Please apply with full resume and expected salary.

To know more about The Henderson, please visit https://www.thehenderson.com.hk/

Personal data provided by job applicants will be used for recruitment purpose only.

SuccessClicks Limited

Job Description

Job Description:

• Seek new opportunities to promote catering food items to new clients

• Seek and secure new partnership with venue partners and companies in Hong Kong

• Prepare sales and pitch materials for communicating with potential venue partners and companies

• Represent the company as a brand ambassador in negotiating terms and conditions with prospective venue partners

Requirements:

• Prior experience in a similar role in a hotel or restaurant group

• Solid network of corporate clients and venue partners

• Fun, open and charismatic personality with willingness in take on new challenges

• Exceptional interpersonal skills, able to communicate effectively in both English and Cantonese

• Strong presentation skills

Giorgio Armani Hong Kong Ltd

Job Description

Responsibilities

• Oversee the preparation, cooking, and presentation of dishes in the assigned section
• Maintain a clean, organized, and well-stocked workstation throughout the service
• Supervise and train Demi Chefs and Commis, ensuring they adhere to recipes, techniques, and hygiene standards
• Inform the Sous Chef of stock requirements at the end of each service, ensuring adequate supplies for the next shift
• Ensure that all dishes are prepared and presented to the restaurant’s standards of quality and consistency
• Monitor and manage portion sizes and ingredient usage to control food costs and reduce waste

Requirements

• Minimum of 2-4 years of experience in a professional kitchen, with experience in fine dining or Michelin-starred kitchens preferred
• Strong culinary skills and a deep understanding of various cooking techniques
• Ability to manage and supervise a team, ensuring smooth operations in the section
• Excellent organizational skills, with the ability to maintain cleanliness and order in the workstation
• Previous experience in supervising junior staff (Demi Chefs and Commis) is an advantage
• Ability to work efficiently under pressure, maintaining high standards during busy service periods
• Knowledge of food safety, hygiene regulations, and best practices in kitchen operations
• Fluent in oral and written English is an advantage
• Candidate with less experience will be considered as Demi Chef/ Commis

We offer a comprehensive benefits package

• 8 dayoff per month
• 17 days Public Holiday
• 12-15 days Annual Leave
• Meal Allowance
• Discretionary Bonus
• Life and Medical Insurance
• Staff Purchase Discount
• Marriage Leave
• Maternity Leave
• Paternity Leave

Interested parties please attach your full resume with current and expected salary and your availability to the application.

All information will be kept in strict confidence and will be used for employment related purpose only. 

Aayu Homes Sdn Bhd

Job Description

This is a part time evening shift role, starting from 8pm to 12am on selected days:

• To welcome guests warmly upon arrival and ensure a smooth check in process

• Actively listen to guest needs to deliver a personalised and memorable experience

• Ensure the shared space and lobby are organised, presentable and efficient

• Troubleshoot any guest emergencies with composure and efficiency

Langham Hotels International Ltd

Job Description

About Langham Hospitality Group

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together.

Key Responsibilities:

Data Analysis and Reporting

• Gather and analyse data on market trends, competitor performance, and property metrics to drive informed decision-making.
• Prepare comprehensive daily, weekly, and monthly reports on key revenue metrics such as occupancy, ADR (Average Daily Rate), RevPAR (Revenue per Available Room), and market share.
• Assist in the creation of detailed performance reviews and presentations for stakeholders, ensuring clarity and actionable insights.

System Maintenance and Support

• Maintain and update revenue management systems, including rate loading, inventory management, and promotional setups, ensuring data accuracy and integrity.
• Monitor and verify the integrity of data across all revenue management tools and platforms.
• Address and resolve basic system issues, escalating complex problems to IT or vendor support as needed.

Pricing and Inventory Support

• Assist in managing transient and group inventory availability across properties to optimize revenue.
• Support the implementation of strategic pricing initiatives, promotional offers, and corporate/group pricing structures.
• Regularly update rate plans and restrictions in revenue management systems to reflect market conditions and business strategies.

Forecasting and Budgeting Support

• Assist in the preparation of detailed transient and group forecasts to support business planning.
• Contribute to the annual budgeting process by providing relevant data analysis and insights.

Market Research and Analysis

• Conduct thorough market research to identify emerging trends, opportunities, and competitive threats.
• Analyse market share performance and provide strategic recommendations to enhance property positioning and performance.

Requirements:

• Bachelor’s degree in Hospitality Management, Business, Economics, or a related field
• 1-2 years of experience in revenue management, hospitality, or a related field (internships included)
• Familiarity with revenue management systems (e.g., IDeaS, Opera, Daylight) is a plus
• Demonstrated ability to analyze data, identify trends, and generate actionable insights.
• Proficient in using Excel, revenue management systems, and other analytical tools Basic understanding of revenue management principles and practices
• High level of accuracy in data entry, reporting, and system maintenance
• Skilled in communicating findings and recommendations clearly and effectively, both verbally and in writing
• Capable of prioritizing tasks and meeting deadlines in a fast-paced environment
• Willingness to work closely with team members and support broader RMSS objectives
• Eagerness to learn and grow within the revenue management discipline.
• Strong organizational and problem-solving skills

For more information about Langham Hospitality Group, please visit: http://www.langhamhospitalitygroup.com/
 

Langham Hotels International Ltd

Job Description

About Langham Hospitality Group

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together.

There are two openings for this position within the Revenue Management Shared Services team. 

Key Responsibilities:

• Assist in implementing strategic plans and initiatives for hotel revenue management.
• Coordinate team activities to ensure efficient execution of tasks and consistency in revenue strategies.
• Work with stakeholders from various hotels to gather requirements and provide updates on project progress.
• Support the development and monitoring of budgets and financial plans for the properties, ensuring accountability for performance success.
• Ensure compliance with organizational policies and procedures across all hotels.
• Provide guidance to team members, fostering a collaborative and productive work environment.
• Prepare reports and presentations for senior management, focusing on performance metrics.
• Identify opportunities for process improvements in revenue management and implement solutions.
• Represent the team in meetings and events related to revenue management as needed.

Requirements:

• Bachelor's degree in Business Administration, Management, or a related field
• Experience in a supervisory role
• Strong organizational and time management skills
• Excellent communication and interpersonal skills
• Ability to work collaboratively with diverse teams and stakeholders
• Proficiency in Microsoft Office Suite and project management tools
• Knowledge of financial planning and budgeting processes
• Ability to adapt to changing priorities and work effectively under pressure
• Understanding of dynamic pricing strategies and competitive benchmarking
• Experience with analyzing and interpreting revenue data and trends
• Analytical skills to forecast demand and optimize inventory
• Minimum of 3 years in Revenue Management within the hospitality industry or related fields
• Experience within multi-hotel or cluster revenue management is advantageous
• Talents within Langham Hospitality Group are encouraged and welcomed to apply

For more information about Langham Hospitality Group, please visit: http://www.langhamhospitalitygroup.com/
 

Langham Hotels International Ltd

Job Description

About Langham Hospitality Group

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together.

This role is pivotal in ensuring market share excellence for Revenue Management Shared Services (RMSS) hotels in Hong Kong. The role involves collaborating with the General Managers and teams of RMSS hotels to provide yield-maximizing recommendations and detailed reports, while acting as the expert on revenue management systems to ensure their optimal utilization. Additionally, it includes assisting the LHG team in conducting rigorous performance assessments of hotels against established targets, managing the entire RMSS team, and driving strategic initiatives that foster a culture of continuous improvement. Emphasis is placed on strategic revenue management and robust performance execution to enhance profitability and maintain a competitive advantage.

Key Responsibilities:

• Drive team performance to meet and exceed established goals, budgets, and targets, demonstrating exceptional leadership and accountability.
• Manage a high-performing team, cultivate talent, and build a robust team structure aligned with organizational growth objectives.
• Develop and implement comprehensive retail pricing strategies, create impactful promotions, and set competitive corporate and group pricing structures to drive revenue growth.
• Lead the implementation of pricing recommendations, rigorous analysis, and optimization techniques for properties utilizing the catering and function space module.
• Generate precise transient and group forecasts, conduct thorough analyses, and lead the annual budgeting process with a focus on strategic planning and resource allocation.
• Conduct weekly Revenue Optimization Meeting (ROMe), maintain strong stakeholder relationships to ensure market responsiveness, and provide detailed month-end critiques to both property and above-property stakeholders.
• Perform comprehensive business evaluations, market research, and market share analysis, delivering insightful analytical reports to property and above-property stakeholders.
• Regularly report on revenue management effectiveness, providing key stakeholders with actionable insights and performance metrics.
• Set up, optimize, and maintain performance of revenue management systems, ensuring inter-system efficiency and the accurate loading of rates and promotions.
• Facilitate advanced revenue management training programs for property and internal stakeholders, including Revenue Analysts, Assistant Managers, and Managers, fostering a culture of continuous improvement and professional growth.

Requirements:

• Bachelor’s degree in a related field such as Business Administration, Finance, or Hospitality Management. A Master’s degree or professional certifications (e.g., CRME) is highly desirable.
• At least 10 years in Revenue Management within hospitality or related fields, with a proven track record of driving revenue growth and optimizing profitability.
• Demonstrated experience in leading and managing multi-hotel or cluster revenue management teams, with strong leadership skills and the ability to influence stakeholders at all levels.
• Proficient in written and spoken English, with excellent communication and presentation skills.
• In-depth knowledge of distribution channel management strategies, revenue management systems (RMS), and property management systems (PMS). Proficiency in analytical tools and software such as Excel, SQL, and data visualization platforms.
• Strong strategic thinking and planning capabilities, with the ability to develop and implement revenue management strategies that align with the overall business objectives.
• Exceptional analytical and problem-solving skills, with the ability to interpret complex data and make data-driven decisions.
• Deep understanding of market trends, competitive landscape, and customer behavior within the hospitality industry.
• Excellent interpersonal and relationship-building skills, with the ability to collaborate effectively with cross-functional teams and external partners.
• Ability to thrive in a fast-paced and dynamic environment, with a proactive and flexible approach to change management. 
• Talents within Langham Hospitality Group are encouraged and welcomed to apply

For more information about Langham Hospitality Group, please visit: http://www.langhamhospitalitygroup.com/
 

Arbor

Job Description

Responsibilities:

• Assist the Restaurant Manager in managing the restaurant and leading the team

• Provide training and coaching the dining team to provide superior service to the guests

• Ensure that all dining staff are informed of the restaurant’s policies, procedures and are knowledgeable about daily specials and menu items

• Maintain and develop positive rapport between guests

• Ensure the cleanliness of the restaurant and that tableware and silverware are properly in place and clean

Requirements:

• Diploma in Hospitality Management / Food and Beverages / Sales & Marketing or a related discipline

• Minimum 4 years’ relevant experience, including 3 years at supervisory level in Western / fine dining restaurants, preferably in prestige hotels or clubs

• Wine knowledge is preferred

• Presentable, customer service-oriented, pleasant personality and good communications skills

• Excellent interpersonal skills, people management skills and problem solving skills

• Self-organized and detail-oriented with strong sense of responsibility

• Good command of spoken English and Chinese

We offer attractive remuneration package, employee benefits & staff caring items, including:

• Competitive Salary

• Meal Allowance

• Discretionary Bonus

• Tips

• Medical & Dental Benefits

• 8 Days of Holiday per Month, 12 Days of Annual Leave, 14 Weeks of Maternity Leave and Paternity Leave

• Mandatory Provident Fund

• On-the-Job Training & Training Sponsorship

• Career Advancement Opportunities

• Staff Purchase Discounts

• Staff Resting Area

• Staff Activities such as our Christmas Party, Annual Dinner, etc.

__________________________________________________________________________________________________________________________

員工福利 Benefits

• 五天工作 5-Day Work

• 醫療津貼 Medical Insurance

• 牙科保險/福利 Dental Insurance

• 表現獎金/ 勤工獎 Performance Bonus

• 膳食津貼 Meal Allowance

• 員工折扣優惠 Staff Discount

• 在職培訓 On-the-job training

• 行業 Industry

  • 食品及飲料 Food & Beverage

  工作種類 Job Category

  • 餐飲 (廚師) Catering (Chef / Cook)

  • 餐飲 (餐飲服務部) Catering (Food & Beverage)

  • 餐飲 (餐廳經理 / 餐廳主任 / 餐廳部長) Catering (Restaurant Manager / Supervisor / Captain)

  • 款待 / 酒店 (客戶服務) Hospitality / Hotel (Customer Service)

  • 客戶服務 (客戶服務) Customer Service (Customer Service)

  工作地點 Location

  • 中環 Central

  經驗要求 Experience

  • 4 年或以上 / years or above

  學歷要求 Education

  • 文憑 Diploma

Arbor

Job Description

Responsibilities:

• Assist in the daily operations of the restaurant

• Provide superior service to the guests

• Act as the communicator between kitchen, management and waiters/ waitresses

• Ensure that all dining staff are informed of the restaurant’s policies and are knowledgeable about daily specials and menu items

• Ensure the cleanliness of the restaurant and that tableware and silverware are properly in place and clean

Requirements:

• Form 5 or above

• At least 3 years’ relevant experience in Western restaurants, preferably in prestige hotels or clubs

• Presentable, customer service-oriented, pleasant personality and good communications skills

• Excellent guest interaction skills

• Self-organized and detail-oriented with strong sense of responsibility

• Good command of spoken English and Chinese

Applicants with less experience will be considered for the post of Captain.

We offer attractive remuneration package, employee benefits & staff caring items, including:

• Competitive Salary

• Meal Allowance

• Discretionary Bonus

• Tips

• Medical & Dental Benefits

• 8 Days of Holiday per Month, 12 Days of Annual Leave, 14 Weeks of Maternity Leave and Paternity Leave

• Mandatory Provident Fund

• On-the-Job Training & Training Sponsorship

• Career Advancement Opportunities

• Staff Purchase Discounts

• Staff Resting Area

• Staff Activities such as our Christmas Party, Annual Dinner, etc.

__________________________________________________________________________________________________________________________

員工福利 Benefits

• 五天工作 5-Day Work

• 醫療津貼 Medical Insurance

• 牙科保險/福利 Dental Insurance

• 表現獎金/ 勤工獎 Performance Bonus

• 膳食津貼 Meal Allowance

• 員工折扣優惠 Staff Discount

• 在職培訓 On-the-job training

• 行業 Industry

  • 食品及飲料 Food & Beverage

  工作種類 Job Category

  • 餐飲 (廚師) Catering (Chef / Cook)

  • 餐飲 (餐飲服務部) Catering (Food & Beverage)

  • 款待 / 酒店 (餐飲服務部) Hospitality / Hotel (Food & Beverage)

  • 款待 / 酒店 (客戶服務) Hospitality / Hotel (Customer Service)

  • 客戶服務 (客戶服務) Customer Service (Customer Service)

  工作地點 Location

  • 中環 Central

  經驗要求 Experience

  • 3 年或以上 / years or above

  學歷要求 Education

  • 中五 / 香港中學會考 F.5 / HKCEE

Hilton Hotel

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

A Director of Operations oversees and directs all aspects of the hotel operational departments which includes, Front Desk Service, Food & Beverage / Kitchen, Housekeeping, Engineering, Security, Fitness Centre and other relevant operating departments. This role ensures that these departments are well run by focusing on maximizing revenues and profits, minimizing operating costs, implementing and following up on service standards and team members’ trainings. He / she ensures the highest levels of customer satisfaction.  

What will I be doing? 

As the Director of Operations, you will be responsible for performing the following tasks to the highest standards: 

• Support the overall strategic management of the hotel by establishing effective working relationships with senior colleagues, in particular, the GM, DBD, FC & HRD. 
• In-charge of Front Office, Housekeeping, Security, Engineering, Food and Beverage, Kitchen and Recreation as well as Food Safety. 
• Actively participate in the key management issues in the property (Capital projects, refurbishment, training, customer service). 
• Train and implement Hilton standards and related departmental regulations. 
• Conduct routine inspections of all areas of the hotel to ensure that the hotel’s hardware and software are in optimum condition. 
• Make a detailed and reasonable cost control plan to control operating costs of each department to maximize operating profit without compromising Hilton standards, safety procedures and guest experience.  
• Analyze costs on a monthly basis and prepare action plans for cost per occupied room, food cost, beverage costs, payroll including overtime and other expenses such as for out-sourced labor or services. 
• Manage all direct reports professionally, encouraging good teamwork and operations. 
• Make or approve appropriate annual / quarterly / monthly budgets, targets and work plans for each direct report 
• Conduct regular Operations meetings including all direct reports. 
• Supervise team members’ performance and grooming daily. 
• Ensure that duty rosters are based on the needs of the hotel and are compliant with labor laws. 
• Ensure that hotel and direct reports achieve all key targets including but not limited to revenue, profit, SALT, QA, turnover, etc. 
• Work with the DBD and F&B Managers to ensure that all aspects of F&B is operating cost effectively (menu presentations / menu / pricing / promotions and ongoing activities). 
• Assist the DBD in establishing (with C&C Sales) an efficient and competitive C&C strategy and pricing. 
• Supervise and head all hotel activities, such as celebrations, decorations, communication and coordination with conference organizers, etc. 
• Evaluate competitors’ products and price policies twice a year. 
• Ensure that VIP guests receive the care and service they deserve every day. 
• Adhere to the hotel’s security and emergency policies and procedures. 
• Assist the General Manager in all activities and functions related to the daily operations of the hotel.  
• Complete relevant tasks assigned by the General Manager. 
• Acting deputy in the General Manager’s absence. 
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 
• Carry out any other reasonable duties and responsibilities as assigned. 

What are we looking for? 

A Cluster Director of Operations serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• Hospitality: Passionate about delivering exceptional guest experiences. 
• Integrity: Do the right thing, all the time. 
• Leadership: Strive to be leader in our industry and in our communities. 
• Teamwork: A team player in everything you do. 
• Ownership: Take ownership of your actions and decisions. 
• Now: Operate with a sense of urgency and discipline. 
• College degree or equivalent. 
• At least 3 years of relevant experience. 
• Experienced in the Hospitality, Travel or Leisure industry management. 
• Proficient in English and Chinese to meet business needs. 
• Proficient in Microsoft Office. 
• Strong commercial acumen. 
• Resourceful, creative and able to maintain flexibility. 
• Experience in F&B and Rooms Management preferred. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

Bandara Spa Resort & Pool Villas Samui

Job Description

Our Jungle Resorts - Khao Sok

Job Description

Inner Peace by Fokusjaya Cerah Sdn Bhd

Job Description

Inner Peace by Fokusjaya Cerah Sdn Bhd is hiring a Full time Spa Therapist role in Kota Kinabalu, Sabah. Apply now to be part of our team.

• Looking for candidates available to work:
  • Monday: Morning, Afternoon, Evening
  • Tuesday: Morning, Afternoon, Evening
  • Wednesday: Morning, Afternoon, Evening
  • Thursday: Morning, Afternoon, Evening
  • Friday: Morning, Afternoon, Evening
  • Saturday: Morning, Afternoon, Evening
  • Sunday: Morning, Afternoon, Evening
• 1 year of relevant work experience required for this role
• Expected salary: RM1,500 - RM5,000 per month

Important Note: These positions are based in Kuala Lumpur. Applicants must be willing to travel or relocate to Kuala Lumpur.

The Spa Therapist is responsible for providing a relaxing and professional experience for guests by performing the following duties:

• Greeting and Welcoming Guests: Ensure guests feel welcomed and comfortable upon arrival, setting the tone for a positive spa experience.

• Informing Guests: Educate guests on available spa packages, promotions, and treatment rates, tailoring the information to their preferences.

• Customising Treatments: Assess each guest's needs and provide personalised treatments and therapies to ensure a satisfying and rejuvenating experience.

• Recommending Services: Suggest additional spa services and treatments that would enhance the guest's experience and well-being.

• Upselling Products: Actively promote and upsell high-quality spa products that complement the services provided, increasing sales and enhancing the guest experience.

Melia Kuala Lumpur

Job Description

Starus Hotel Bukit Bintang

Job Description

• Ensure that all Front Office team members are familiar with the hotel’s products and services, current promotions, policies and other important information.

• Ensure that all Front Offices SOPs are adhered to by all team members.

• To respond to guest feedback, compliments or complaints relating to Front Office operations in a courteous and efficient manner, following through to make sure problems are resolved in a way that exceeds guests’ expectations and utilizing the empowerment guidelines.

• To report any difficulties to Operation Manager/ General Manager.

• To be aware of top corporate and VIP clients and highlights to all team members and ensure all VIP arrival and function guests are to be coordinated and welcomed.

• Review all guest arrivals and ensure that rooms are assigned according to the reservation and preferences.

• To ensure the punctuality and appearance of all Front Office team members, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department’s grooming standards.

• Assists in conducting the annual Performance Development Review (PDR) with Front Office team members and supports them in their professional development goals.

• Ensure daily briefings are conducted in a timely manner and all team members are briefed on the daily activities taking place.

• Always exercises responsible behavior and positively represents the hotel as well as maintaining a high level of professionalism.

• Performs all duties applicable to the night shift ensuring all reports, system checks as well as run of the day (date system change) are performed according to standards and hotel requirements.

• To be flexible in your job function and perform any other duties and responsibilities which may be assigned to you

Talent Profile

• Minimum 3 to 4 years of working experience in similar capacity, preferably in experience Hotel/Resort properties.

• Sound knowledge of any PMS system. Experience in ESoft will be an added advantage.

• Proficiency in both spoken and written English and Bahasa are essential for this role. The ability to speak Mandarin and other languages will be an added advantage.

• Guest-oriented personality with great customer management skills.

• High standards of accuracy and excellent time management.

• Able to work as a team player, while at the same time dependable as an individual leader.

• Able to work with minimal supervision.

•  A clear thinker, remaining calm and resolving problems using good judgment.

• Able to manage conflict confidently and in an effective manner.

Sotogrande Hotel and Resort Group

Job Description

About the role

Sotogrande Hotel and Resort is seeking an experienced and talented Head Chef to lead the kitchen department. As the Head Chef, you will be responsible for overseeing all aspects of the kitchen operations, ensuring the delivery of exceptional dining experiences for our guests. This is a full-time role that offers a competitive salary and a range of attractive benefits.

What you'll be doing

• Developing and executing innovative menus that showcase your culinary expertise and align with the resort's brand and dining concept

• Managing and leading a team of skilled chefs and kitchen staff, providing guidance, training and mentorship to ensure the highest standards of food preparation and presentation

• Maintaining strict control over kitchen operations, including inventory management, cost control, and adherence to health and safety regulations

• Collaborating with the Food & Beverage team to create unique dining experiences and events that delight our guests

• Fostering a positive and productive kitchen environment, promoting teamwork and a culture of continuous improvement

What we're looking for

• Minimum of 2 years' experience as a Head Chef or in a similar senior culinary role, preferably within the hospitality industry

• Demonstrated expertise in a range of cuisines and the ability to create innovative and visually appealing dishes

• Strong leadership and management skills, with the ability to motivate and inspire a team of culinary professionals

• Excellent problem-solving and decision-making abilities, coupled with a keen eye for detail

• Thorough understanding of food safety regulations and kitchen best practices

• Passion for the culinary arts and a commitment to delivering an exceptional dining experience