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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Betrnk Inc.

Job Description

We are seeking a highly skilled and discreet Bodyguard to provide personal security and protection to executives. The ideal candidate will have a background in private security and possess excellent situational awareness, tactical training, and interpersonal skills.

Job Description:

• Provide close protection to the client during daily activities, travel, and public appearances.

• Assess and identify potential threats and implement proactive security measures.

• Monitor surroundings and control access to prevent unauthorized individuals from approaching the client.

• Coordinate with local authorities and event security when necessary.

• Drive the client securely and defensively, if required.

• Plan and scout travel routes and locations in advance for safety.

• Respond swiftly and effectively to emergency situations.

• Maintain confidentiality and professionalism at all times.

• Prepare incident and activity reports as needed.
  

  Job Qualifications:

• Proven experience in executive protection or private security.

• Excellent communication and interpersonal skills.

• Strong observation and situational awareness skills.

• Valid driver’s license and clean driving record.

• Willingness and flexibility to work varied shifts, including weekends and holidays.

• Physically fit and capable of standing for long periods and reacting quickly.

  Education and Experience

• High school diploma or equivalent is required.

• A minimum of six months experience as a bodyguard is highly preferred.

Myhotel@ KL Sentral

Job Description

Key Responsibilities:

1. Guest Services

   • Greet guests warmly and professionally upon arrival.

   • Handle check-in and check-out procedures.

   • Respond to guest inquiries and requests in a timely and courteous manner.

   • Provide information about hotel services, room rates, and local attractions.

2. Reservations & Administration

   • Manage room bookings using the Property Management System (PMS).

   • Update and maintain accurate guest records.

   • Process payments, issue receipts/invoices, and manage cash handling.

   • Coordinate with housekeeping and other departments to ensure room readiness.

3. Communication & Coordination

   • Answer incoming calls and route them appropriately.

   • Handle guest complaints or concerns and escalate when necessary.

   • Coordinate with other front office staff during shift changes for smooth operations.

4. Safety & Compliance

   • Ensure guest check-in procedures comply with local regulations.

   • Maintain cleanliness and order at the front desk area.

   • Follow hotel policies, security, and safety procedures.

Radlink Asia Pte Ltd

Job Description

Job scope:

• Registration of patients

• Providing Front Line Support for the Centre

• Maintaining Patients Records

• Attending to patient’s needs and enquires

• Scheduling and managing of Medical Appointments

• Answer the telephone promptly and follows the established guidelines.

• Collection of payments accurately, balance daily receipts and moneys daily.

• Total and transmit daily credit card payments in accordance with the guidelines.

• To perform and undertake any assignment or ad-hoc tasks delegated by Operations Manager
  
  Requirements:
   

• Ability to handle a fast-paced environment and prioritize tasks based on importance

• Able converse with mandarin speaking patients

• High energy, dynamic and self-motivated

• Possesses good interpersonal & communication skills

• Interested in healthcare and wellness

• Punctuality, adaptability and teamwork

• Must be committed to half day on Saturday

• Applicants must be fully vaccinated (according to MOH guidelines w.e.f. 14 Feb 2022). Proof of vaccination, or doctor’s memo for those who are medically ineligible for vaccination, may be requested for verification purposes.

By submitting your application, you grant consent to Fullerton Health and affiliates to utilize your information to assess job suitability and be considered for other suitable positions.

GRAND IMPERIAL HOTEL PTE. LIMITED

Job Description

As a Guest Service Executive, you are part of the Front Office Team which is the main connection between Guests, the Hotel and the various hotel departments. You are responsible for performing the following tasks to the highest standards:

• Manage front desk operations by completing a checklist of important daily tasks, determining room and rate availability and making decisions that are in the best interest of the hotel.
• Assist Guest Service Executive, Operators, Reservation Agents, and other departments with any questions or requests
• Resolve customer complaints by conducting thorough investigation of the situation and coming up with the most effective resolution
• Prepare and conduct daily pre-shift meetings, communicate effectively with all staff and provide them with any information necessary to provide guest service in accordance with Hilton Standards
• Perform other duties assigned by the Front Office Manager or Assistant Front Office Manager
• Respond promptly to guest requests for a supervisor or manager
• Ensure that a detailed hand over is carried out between shifts including the volume of business, special guests, tasks to be clarified/completed and any special events that are taking place
• Ensure a high level of product knowledge of the hotel and the local area, and know what is happening in the hotel
• Ensure our customers receive a fast, efficient and friendly check in and check out
• Ensure all customers’ queries or requests are handled in a polite, efficient manner and a high level of customer service is consistently maintained
• Preparation and co-ordination of group arrivals/departures.
• Ensure a good performance oriented working environment within the department and motivate the staff
• Participate regularly in training courses and put the skills learned there into practice
• Receives payment by cash, credit cards, cheques, etc. and is able to post these in the computer correctly
• Have detailed knowledge of the fire, safety and evacuation procedures of the hotel
• Have knowledge of all the equipment and installations on the Executive Floor, and able to work there independently in conformity with the established standard and take over shifts if necessary

Qualifications - External

What are we looking for?

A Guest Service Executive serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information to resolve conflicts
• Basic mathematical skills and considerable skill in the use and operation of a calculator to prepare complex mathematical calculations without error
• Ability to listen effectively and comprehend the English language to understand and obtain instructions and information
• Ability to see and hear in order to observe and detect signs of emergency situations

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

PURA VIDA CO., LTD.

Job Description

The Bartender reports directly to the Senior Bartender and indirectly to the Head
Bartender, have the support of the Bar Back/Assistant.

KEY RESPONSIBILITIES:

• Develop sincere and warm relationships with regulars and build a rapport with new guests to make them feel welcome

• Handle customer complaints and resolve any issues that may arise

• Use good judgement and discretion when serving alcohol

• Demonstrate complete and accurate knowledge of the full menu, food, wine and cigar list

• Maintain a safe and clean bar environment - ensure all glassware and machines are clean, all surfaces are wiped and all equipment is turn off at shift end

• Perform thorough close out procedures including: Clean and Stock the bar area, remove all garbage and recyclables

• Able to create all drinks in a consistent palette from the menu and some popular classic drinks not in the menu

• Able to up-sell drinks or recommend drink pairings to increase sales

• Be a Team player by supporting colleagues as and when needed

• Able to submit and stock inventory done by team (Cashier/Server/Bar) in an accurate and timely manner

• Ensuring that the bar is stocked with adequate wines/Iiquors/beer/juices/fruits/glassware/ice/napkins/straws/garnishes according to par level

• Ensure smooth operation of bar, has good organization and able to serve drinks in an efficient and timely manner

AD HOC/OTHER ROLES:

• Able to carry out cashiering and serving roles as and when needed

• Remove glassware and other utensils from the customers' tables during their

• Able to support in restocking should the supplier fail to deliver stocks or ifnthe ingredients for purchase are hard to find and need to go to specific places

• RESPONSIBILITIES:

  ⦁Good attitude & customer oriented
  ⦁Help increase customer loyalty and build a rapport with new guests through quality of service

  ⦁Handle customer complaints and resolve any issues that may arise 

  ⦁Use good judgement and discretion when serving alcohol

  ⦁Demonstrate complete and accurate knowledge of the full menu, food, drinks and cigar list - In short, is familiar with the establishment’s latest offerings and services

  ⦁Controls and analyses, on an on-going basis, in order to optimize the following: Quality levels of product and service, Guest satisfaction, Operating costs, Sanitation and cleanliness (HACCP/ FSMS)

  ⦁Perform thorough close out procedures including: Clean and Stock the bar area, remove all garbage and recyclables 

  ⦁Able to create all drinks in a consistent palette from the menu and some popular classic drinks not in the menu

  ⦁Able to cross-sell and up-sell drinks or recommend drink pairings to offer options for customers and also to increase sales

  ⦁Be a Team player by supporting colleagues as and when needed

  ⦁Able to submit and stock inventory done by team (Cashier/Server/Bar) in an accurate and timely manner

  ⦁Ensuring that the bar is stocked with adequate wines/liquors/beer/juices/fruits/glassware/ice/napkins/straws/garnishes according to par stock level and SOP policy is implemented at all times

  ⦁Ensure smooth operation of bar, has good organization and able to serve drinks in an efficient and timely manner with great presentation
  ⦁Ensuring the BAR and pantry’s are clean, organize and in good condition either slow or busy season.
  ⦁Implements a daily, weekly and monthly checklist for the entire bar/ restaurants and ensures proper follow-up to attain maximum quality and efficiency.
  ⦁Ability to manage lightings, music background at all the time.
  
  

  AD HOC/OTHER ROLES:

  ⦁Able to carry out cashiering and serving roles as and when needed

  ⦁Serving/removing glassware and other utensils from the customers’ tables during their stay

  ⦁Able to support in restocking should the supplier fail to deliver stocks or if the ingredients for purchase are hard to find and need to go to specific places for purchase on an ad hoc basis
  
  QUALIFICATIONS:

  ⦁Minimum of 1 year of Restaurant experience, preferably in the luxury setting lifestyle cigar lounge & stand-alone concept restaurant.

  ⦁Strong oral and written communication skills (preferably bilingual in English/Thai)

  ⦁Ability to train and develop team members
  ⦁Ability to work under pressure & in a fast paced environment

  ⦁Ability to work effectively in a team environment and take initiative

  ⦁Excellent organizational skills

  ⦁Bartending and Mixologist Experiences - knowledge in cocktails
  
  ADDITIONAL INFORMATION:

  ⦁Eligible for commissions from memberships and event co-ordinations on behalf of the establishment

  ⦁Daily Tips (after probation period)
  ⦁Working Hours 5:30pm-1:30am (7 hours Work + 1 Hour Break) 6 days work week

  ⦁Transportation allowance for running errand

  ⦁Social security

  ⦁Overtime pay

  ⦁13 days off-in-lieu

  ⦁6 days annual leave

  ⦁3 days business leave
  

คุณสมบัติของผู้สมัคร (วุฒิการศึกษา / ประสบการณ์ทำงาน)

• สื่อสารภาษาอังกฤษและไทยได้รู้เรื่อง

• มีทักษะในการสื่อสารที่ดี ฟังผู้อื่นอย่างไม่ตัดสิน พูดจาสุภาพ

• มีความขยัน อดทน และให้เกียรติผู้อื่น

• มีความเป็น team player

• รักความก้าวหน้า และชอบพัฒนาตนเอง

รายได้ / เงินเดือน THB 15,000 +

สวัสดิการต่างๆ (หากมี)

• ประกันสังคม

• Service charge + Tips

ชื่อ-นามสกุล / ตำแหน่งผู้ติดต่อ
Pitchayapat Mila

Marriott International

Job Description

Hilton

Job Description

A Banquet Supervisor is responsible for supervising Conference and Banqueting operations to deliver an excellent Guest and Member experience while assisting with meeting department targets.

What will I be doing?

As a Banquet Supervisor, you are responsible for supervising Conference and Banqueting operations to deliver an excellent Guest and Member experience. A Banquet Supervisor will also be required to delegate tasks in line with function sheets and assist with meeting departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Supervise Conference and Banqueting operations
• Communicate and delegate in line with daily function sheets
• Able to work in all areas of Conference and Banqueting including Bar, Restaurant, and Room Service
• Welcome guests in a polite and friendly manner
• Follow cash handling procedures
• Manage guest queries in a timely and efficient manner
• Ensure cleanliness of work areas
• Plan, organise and control the daily operations
• Ensure compliance of brand standards
• Represent needs of the team
• Assist Food and Beverage with achieving financial targets
• Assist Conference and Banquet Manager with training and developing the team
• Assist with annual and mid-year appraisals with team members under your responsibility
• Comply with hotel security, fire regulations and all health and safety legislation
• Comply with local licensing laws
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships

What are we looking for?

A Banquet Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous Conference and Banquet experience
• Committed to delivering high levels of customer service
• Positive attitude
• Good communication skills
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Experience in the hotel industry
• Experience in supervising and/or delegation
• Willingness to develop team members and self

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Marriott International

Job Description

Marriott International

Job Description

Marriott International

Job Description

TA AKTANA a Luxury Collection Resort & Spa Labuan Bajo

Job Description

THAI BLISSFUL SDN. BHD.

Job Description

Job Scope

• Oversee day-to-day operations of the wellness center, ensuring smooth execution of wellness services, guest experiences, and overall facility management. 

• Develop a cohesive, motivated team by providing ongoing training, mentorship, and performance evaluations. 

• Drive revenue growth through pricing strategies, promotions, and upselling wellness packages and services. 

• Oversee the maintenance of the wellness center’s physical space, ensuring cleanliness, safety, and compliance with all regulations 

• Ensure compliance with all local health, safety, and wellness regulations, maintaining a safe environment for both guests and staff. 

• Monitor key performance indicators (KPIs), customer satisfaction data, and financial outcomes to identify areas for improvement and growth.

• Staff Recruitment and Training: Participate in hiring and training programs.

• Scheduling and Shift Management: Coordinate schedules for effective coverage.

• Inventory and Supplies Management: Oversee supplies and coordinate with cleaners.

• Community Engagement: Represent the business and explore partnerships.

Requirement:

• Bachelor’s Degree/ Diploma in Hospitality Management, Business Administration, Wellness, or a related field. 

• Minimum of 3 years in SPA/ Massage or similar industry.

• Strong knowledge of wellness practices, treatments, and industry trends. 

• With leadership, communication, and interpersonal skills. 

• Strong problem-solving abilities and the capacity to resolve issues promptly

THAI BLISSFUL SDN. BHD.

Job Description

Job Scope: 

• Daily opening and closing operations, maintaining clean reception area 
• Managing walk in and online customer appointments 
• Handling customer enquiries, promoting ongoing package/offer 
• Effective communication with both therapists and customers 
• Ensure shop operating in good condition
   

Benefit : 

• Commission incentives 
• EPF & SOCSO coverage 
• Hostel provided 
• Team bonding 
  
  Requirement: 
• SPM Holders and Fresh Graduates are welcomed 
• Able to working in rotating shifts 
• Can speak and understand multi-language is preferable

Element Kuala Lumpur

Job Description

Incompleteness Theorem Sdn. Bhd.

Job Description

If you thrive in a fast-paced environment, love interacting with people, and have a passion for creating a welcoming and engaging space, this role is for you.

We’re looking for someone with a great personality, excellent communication skills, and a positive attitude—someone who enjoys problem-solving, is proactive and takes ownership of their work. If you have an entrepreneurial mindset and love working in a team-driven environment, we’d love to hear from you!

As the first point of contact at WORQ, you’ll be the face of our community—greeting members and guests, assisting with inquiries, and ensuring smooth front desk and facility operations. You’ll also play a key role in building management, event coordination, and fostering a vibrant coworking culture.

Job Description:

i. Front-desk management and facility management:

• Meet and greet potential and existing members when they walk into our space and assist them with any queries.

• Assisting the Outlet Manager/Assistant Outlet Manager with inquiries (telephone & emails).

• Ensure all visiting guests are in accordance with WORQ’S guest policy by ensuring that every guest is properly signed-in via iPad registration.

• Receive and notify members on documents/packages and distribute them accordingly.

• Monitor office supplies and place orders when necessary.

• To cover the front desk counter during WORQ operation hours and as needed at the Company's discretion.

• Learn the names of members and guests to foster the sense of community WORQ is known for with the goal of establishing relationships.

• Anticipate member and guest needs before they arise using relevant information gathered about members to enhance and personalize their experience.

• Keep the front desk organized and clean.

• Answer any inquiries from members and guests related to the policies and procedures, way-finding, community etiquette, etc.

ii. Building Management and Operation:

• Ensure that our event space is all prepped and assist with event logistics.

• Ensure all building-specific forms are up to date.

iii. Community Engagement and Events:

• Register new members , guests and maintain the database of existing members.

• Be the Ambassador to tour our guests around our space-promoting a fun yet innovative space in Malaysia.

iv.  Ad hoc tasks as and when assigned by superior

Qualifications

• Excellent command of spoken and written English 

• Excellent customer service 

• Basic computer skills (Google Suite) 

• Enthusiastic about learning and working in a team 

• Bubbly personality and love interacting with others

Starus Hotel Bukit Bintang

Job Description

Role and Responsibility

•  Executes all duties related to the Hotel’s front office operations, such as registration of guests during check-in, checking/verifying guests particulars, updating of room status, departure calls/checks etc.

• Cashiering duties (compute and collect applicable rates from guests) including trial balance and shift closing.

• Answering inquiries by guests (email/phone/at the counter) and render reasonable assistance/services within the expectations of keeping with excellent hospitality standards.

• May be tasked to execute room checks, reservations and public area checks etc. as part of the Hotel’s effort to offer staffs more holistic training, towards possible promotion.

• Execute all reasonable work processes as instructed by the Company / its Duty Managers from time to time towards smooth operations of the Hotel.

• Must be able to handle a multitude of tasks in an intense, ever-changing environment.

• Ability to work under strict deadlines.

• Should be result-orientated, able to work long hours and all work done on time.

Job Requirement

• Minimum SPM, preferable those who possess Diploma / Certificate in Hotel Management

• Ability to converse in English, Chinese, Bahasa Malaysia and other dialects will be an added advantage

• One year experience in hotel front desk, customer service or other related professional area

• Pleasant personality.

• Application must be Malaysian or Permanent Resident.

   

Marriott Hotel Manila

Job Description

Marriott Hotel Manila

Job Description

Sheraton Manila Bay

Job Description

Sheraton Manila Bay

Job Description

Marina Bay Sands Pte Ltd

Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

Job Responsibilities

• Assist in performing VIP Guest meet and greet, escort guest within premises and farewell process according to the service standards.

• Up to date of internal promotions and be familiar with in the local community, famous events in town and local offerings.

• Adapt to changes and ensure adherence to organizational operating procedures and service standards.

• Collaborate closely with all internal team and relevant departments to ensure seamless guest experience.

• Perform Butler personalized service by remembering guest preferences, anticipating guest needs, respond promptly, according to service standards and always ensure guest satisfaction.

• Responsible of cleanliness and orderliness of butler suites, ensure with complete suites set-up, daily amenity arrangements, equipment are in good working condition.

• Assist in-room dining service.

• Respond to guest requests and answer queries; able to do quick research if an answer is not readily available, liaise with other relevant departments and act professionally according to service standards.

• Attend to laundry, dry cleaning, ironing, mending, and shoe polishing as needed.

• Run errands for guest as assigned including shopping, entertainment and flight ticket purchase, food purchase, deliveries, and packages.

Apply Operational Risks

• Follow Marina Bay Sands Workplace Safety and Health Policy practices.

• To comply with all MBS policies and guidelines.

• Report any work incidents; may include vandalism, fight, fire, abuse, accidents, etc.

• Observe activities in both front and back of the house; report any suspicious characters, items and/or activities to Security Department.

• Respond to emergency situations

Participate Employee Engagement

• Practice well-mannered and always groomed as per company standard

• Demonstrate an enjoyment and enthusiasm for work through effective relationships with other Team Members/ Department by embracing OneMBS culture.

• Self -Motivate for continuous learning and development

Involve in Documentation, Financial and report management

• Attend scheduled departmental meetings as required.

• Contribute ideas in support of the company vision, mission, value, and guiding principles.

• Active involvement in Sands Care and sustainability programs.

• Perform any other duties and responsibilities as and when assigned by Management.

Job Requirements

Education & Certification

• Applicant must be a full-time matriculated student.

• Internship should contribute to school graduation requirements

Experience

• No experience required as training will be provided

Other Prerequisites

• Proficient in the use of Property Management System

• Capable to use Microsoft Office applications and presentation skills

• Having a good command of spoken and written English, and any additional language is an advantage

• Pays attention to details and have strong customer service skills

• Mature, meticulous, resourceful, organized, and able to work independently

• A team player and takes initiative to assist other Team Members when required

• Have impeccable follow-through; and “Can Do” attitude and mindset.

• Be ready to work every day and every shift

• Good guest relation and problem-solving skills

• Good planning and execution skills

• To be able and willing to work on rotating shifts including weekends and public holidays

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands Pte Ltd

Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

Job Responsibilities

• Prepare workstation at the start of shift and ensure all equipment and required work materials are in order.

• Handle room registration for arriving and departure guests in accordance with the Service Quality Review standards.

• Up to date of internal promotions and be familiar with the local community and famous events in Singapore.

• Adapt to changes and ensure adherence to organizational operating procedures and service standards.

• Handle guests’ requests and redirect the request to the appropriate department(s) if request is not within scope and capacity of Front Office ensuring guests’ requests are followed through.

• Handle guests’ challenges and feedback and escalate to higher management if necessary

• Be conversant with manual operations process during downtime of property management system.

• Promote the different categories of guest rooms and MBS operated F&B outlets and offerings and provide assistance to make bookings if required.

• Maintain close liaison with all other departments to have a good understanding of the operational flow to ensure seamless guest experiences.

• Always demonstrate exceptional customer service to guests and fellow employees

• Collect and update guest personal information, preferences, practices, and interests to ensure accurate guest profile and history

• Follow Marina Bay Sands Workplace Safety and Health Policy practices

• To comply with all MBS policies and guidelines.

• Report any work incidents; may include vandalism, fight, fire, abuse, accidents, etc.

• Observe activities in both front and back of the house; report any suspicious characters, items and/or activities to Security Department.

• Respond to emergency situations.

• Practice well-mannered and always groomed as per company standard

• Demonstrate an enjoyment and enthusiasm for work through effective relationships with other Team Members/ Department by embracing OneMBS culture.

• Self -Motivate for continuous learning and development

Job Requirements

Education & Certification

• Applicant must be a full-time matriculated student.

• Internship should contribute to school graduation requirements

Experience

• No experience required as training will be provided

Other Prerequisites

• Proficient knowledge in Microsoft Office applications and Property Management System

• Having a good command of spoken and written English, and any additional language is an advantage

• Pays attention to details and have strong customer service skills

• Mature, meticulous, resourceful, organized, and able to work independently

• A team player and takes initiative to assist other Team Members when required

• Have impeccable follow-through; and “Can Do” attitude and mindset.

• Good guest relation and problem-solving skills

• To be able and willing to work on rotating shifts including weekends and public holidays

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands Pte Ltd

Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team

Job Responsibilities

Attractions Events Programming

• Develop and execute engaging, guest-centric events programming across all attractions, including seasonal and thematic experiences.

• Conceptualize and lead large-scale, attraction-wide festivals such as National Day, Formula 1, and New Year's Eve Countdown, managing end-to-end planning and partner coordination.

• Research, identify, and implement innovative commercial opportunities and upgrades to enhance guest experience and drive revenue growth.

• Collaborate with internal teams (marketing, operations, guest experience) and external partners to ensure seamless program delivery and alignment with brand standards.

• Create and manage detailed project plans, timelines, and budgets for all programs and events.

• Monitor and evaluate program performance using guest feedback, attendance data, and commercial outcomes to inform future initiatives.

• Support the enhancement of key attraction areas, such as the SkyPark Observation Deck, to elevate the overall guest experience.

• Work closely with the Attractions leadership team on business planning, strategic development, and implementation of new initiatives and partnerships.

• Collaborate cross-departmentally to package and promote new offerings and strategic opportunities across the attraction portfolio.

• Stay informed on industry trends and competitor activities to maintain innovation and a competitive edge.

Attractions Business Analyst

• Keep detailed and accurate records of revenue, visitation, service standards, and guest feedback.

• Analyze trends and market conditions within the attractions industry to identify opportunities and

• threats.

• Recommend price classes for exhibitions, programs, and attraction products based on market research

• and analysis.

• Collaborate with stakeholders to collect and document detailed business requirements.

• Ensure requirements align with business objectives and customer needs.

• Perform detailed data analysis to uncover insights and trends.

• Utilize data to identify opportunities for operational efficiency and optimization.

• Prepare exhibition reports and presentations for management and stakeholders.

• Communicate findings and recommendations clearly and effectively.

• Work closely with cross-functional teams to implement campaigns and promotions

• Facilitate effective communication and collaboration among team members.

• Track and evaluate the performance of implemented campaigns and promotions.

• Use key performance indicators (KPIs) to measure success and identify areas for improvement.

Job Requirements

Education & Certification

• Diploma or Bachelor's degree in Hospitality Management, Event Planning, Business Administration, or a related field.

Experience

• 5 or more years of proven experience in conceptualizing and executing guest-centric programming and large-scale events.

Other Prerequisites

• Strong project management skills, including the ability to create and manage detailed project plans, timelines, and budgets.

• Excellent communication and interpersonal skills for effective collaboration with internal teams and external partners.

• Creative thinking and problem-solving abilities to identify and implement innovative commercial opportunities.

• Knowledge of industry trends and competitor activities to maintain a competitive edge.

Preferred Skills

• Experience in managing large-scale festivals and events.

• Familiarity with guest experience enhancement strategies.

• Ability to analyze guest feedback and attendance data to inform future initiatives.

• Proficiency in using project management software and tools.

• Strong organizational skills and attention to detail.

• Flexibility and adaptability to handle various tasks and responsibilities.

• Ability to work independently and as part of a team in a fast-paced environment.

• Availability to work in the evenings and on weekends as necessary.

• Ability to perform additional duties as directed.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands Pte Ltd

Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

Job Responsibilities

• Provide friendly, excellent service to all Guests by escorting them to their respective seats.

• Assist staff to perform preparation, table set up and ensure the proper handling of all operating equipment.

• Assume at all times a pleasing and helpful attitude towards each Guest.

• Handle politely and channel all telephone messages received and handle reservations.

• Direct Guests to their table and remember to scatter the Guests evenly at various stations of the restaurant.

• Handle and solve any concerns and questions from customers.

• Supervise servers to ensure excellent customer service is provided every time.

• Support Assistant Manager and Department in achieving all goals and Key Performance Objectives.

Job Requirements

Education & Certification

• Diploma/Degree in hospitality or related field preferred

Experience

• Minimum 1 year at supervisory level

Other Prerequisite

• Food Safety, leadership training program.

• Able to communicate effectively with both English and Mandarin-speaking guests

• Willing to work various shifts, including mornings and afternoons, as well as on public holidays

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands Pte Ltd

Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

Job Responsibilities

• Provide friendly, excellent service to all Guests by escorting them to their respective seats.

• Assist staff to perform preparation, table set up and ensure the proper handling of all operating equipment.

• Assume at all times a pleasing and helpful attitude towards each Guest.

• Handle politely and channel all telephone messages received and handle reservations.

• Direct Guests to their table and remember to scatter the Guests evenly at various stations of the restaurant.

• Handle and solve any concerns and questions from customers.

• Supervise servers to ensure excellent customer service is provided every time.

• Support Assistant Manager and Department in achieving all goals and Key Performance Objectives.

Job Requirements

Education & Certification

• Diploma/Degree in hospitality or related field preferred

Experience

• Minimum 1 year at supervisory level

Other Prerequisite

• Food Safety, leadership training program.

• Able to communicate effectively with both English and Mandarin-speaking guests

• Willing to work various shifts, including mornings and afternoons, as well as on public holidays

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands Pte Ltd

Job Description

Be part of our diverse and inclusive team.

Job Responsibilities

• Provide friendly, excellent service to all Guests by escorting them to their respective seats.

• Assist staff to perform preparation, table set up and ensure the proper handling of all operating equipment.

• Assume at all times a pleasing and helpful attitude towards each Guest.

• Handle politely and channel all telephone messages received and handle reservations.

• Direct Guests to their table and remember to scatter the Guests evenly at various stations of the restaurant.

• Handle and solve any concerns and questions from customers.

• Supervise servers to ensure excellent customer service is provided every time.

• Support Assistant Manager and Department in achieving all goals and Key Performance Objectives.

Job Requirements

Education & Certification

• Diploma/Degree in hospitality or related field preferred

Experience

• Minimum 1 year at supervisory level

Other Prerequisite

• Food Safety, leadership training program.

• Able to communicate effectively with both English and Mandarin-speaking guests

• Willing to work various shifts, including mornings and afternoons, as well as on public holidays

Marina Bay Sands Pte Ltd

Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

Job Responsibilities

• Provide friendly, excellent service to all Guests by escorting them to their respective seats.
• Assist staff to perform preparation, table set up and ensure the proper handling of all operating equipment.
• Assume at all times a pleasing and helpful attitude towards each Guest.
• Handle politely and channel all telephone messages received and handle reservations.
• Direct Guests to their table and remember to scatter the Guests evenly at various stations of the restaurant.
• Handle and solve any concerns and questions from customers.
• Supervise servers to ensure excellent customer service is provided every time.
• Support Assistant Manager and Department in achieving all goals and Key Performance Objectives.

Job Requirements

Education & Certification

• Diploma/Degree in hospitality or related field preferred

Experience

• Minimum 1 year at supervisory level

Other Prerequisite

• Food Safety, leadership training program.
• Able to communicate effectively with both English and Mandarin-speaking guests
• Willing to work various shifts, including mornings and afternoons, as well as on public holidays

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands Pte Ltd

Job Description

Job Responsibilities

• Provide friendly, excellent service to all Guests by escorting them to their respective seats.

• Assume at all times a pleasing and helpful attitude towards each Guest.

• Handle politely and channel all telephone messages received and handle reservations.

• Handle and solve any concerns and questions from customers.

• Supervise servers to ensure excellent customer service is provided every time.

• Assist guests on their respective requests, conduct suggestive and up-selling, well-versed in all aspects of the menu.

• Promotes coffee consumption by educating customers; selling coffee and coffee grinding and brewing equipment, accessories, and supplies; preparing and serving a variety of coffee drinks, along with pastries and cookies.

• Welcomes customers by determining their coffee interests and needs.

• Educates customers by presenting and explaining the coffee drink menu; answering questions.

• Sells coffees by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates.

• Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, expresso, expresso lungo, caffe latte, and cappuccino.

• Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar.

• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.

• Maintains safe and healthy work environment by following organization standards and sanitation regulations.

• Improves quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar.

• Support Assistant Manager and Department in achieving all goals and Key Performance Objectives.

Job Requirements

Education & Certification

• Diploma/Degree in hospitality or related field preferred

Experience

• Minimum 1 year at supervisory level

Other Prerequisite

• Food Safety, leadership training program.

• Able to communicate effectively with both English and Mandarin-speaking guests

• Willing to work various shifts, including mornings and afternoons, as well as on public holiday

Marina Bay Sands Pte Ltd

Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

• Job Responsibilities

• Provide friendly, excellent service to all Guests by escorting them to their respective seats.

• Assist staff to perform preparation, table set up and ensure the proper handling of all operating equipment.

• Assume at all times a pleasing and helpful attitude towards each Guest.

• Handle politely and channel all telephone messages received and handle reservations.

• Direct Guests to their table and remember to scatter the Guests evenly at various stations of the restaurant.

• Handle and solve any concerns and questions from customers.

• Supervise servers to ensure excellent customer service is provided every time.

• Support Assistant Manager and Department in achieving all goals and Key Performance Objectives.

Job Requirements

Education & Certification

• Diploma/Degree in hospitality or related field preferred

Experience

• Minimum 1 year at supervisory level

Other Prerequisite

• Food Safety, leadership training program.

• Able to communicate effectively with both English and Mandarin-speaking guests

• Willing to work various shifts, including mornings and afternoons, as well as on public holidays

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands Pte Ltd

Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

Job Responsibilities

As Supervisor, your role will be to assist the Management team with the following:

• Assist the management staff in planning, coordinating and managing staff and services to ensure the Restaurant operations run efficiently and effectively and that customer service standards are maintained at all times.  Leading a team of Captains, Service Attendants.
• Provide strong presence and leadership amongst the team in absence of management Staff.
• Work with staff in service and food preparation to minimize wastage and increase productivity and efficiency
• Review operating results with the team and identify opportunities to improve performance
• Monitor all cashiering procedures are processed in compliance with accounting standards.
• Inspect table set-ups; check for cleanliness, neatness of the restaurant environment ensuring compliance with standards of cleanliness on a regular basis.
• Review the reservation book, pre-assign designated tables and follow up on all special requests
• Inspect that specified amount of food menus and wine lists are available and in good condition for each meal period
• Ensure pre-shift meetings with staff are carried out and review all information pertinent to the day's business
• Take personal responsibility to resolve guest issues
• Create a work environment that promotes teamwork, performance feedback, recognition, mutual respect and staff satisfaction
• Monitor guest reactions and confer frequently with service staff or captains to ensure guest satisfaction
• Manages Human Resources responsibilities for assigned department(s) to include creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; compliance with company policies and legal requirements
• Responsible for coordinating training of all staff as required
• Maintains guest profiles on a daily basis and takes appropriate actions as necessary.

Job Requirements

Education & Certification

• Certificate or Diploma and extensive F&B experience

Experience

• A minimum of 2 years’ experience at a supervisory level in a 5-star hotel or a deluxe restaurant, preferably those with Michelin-starred or Black Pearl Diamond credentials.

Other Prerequisite

• Basic service, Cantonese food and operational knowledge
• Willing and able to work on shifts, weekends and public holidays
• Able to perform under pressure.
• Must be fluent in English and Mandarin/Cantonese as this role will be required to liaise with English and Mandarin/Cantonese speaking guests.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands Pte Ltd

Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

JOB SCOPE

• Provide setup & service for breakfast/lunch/dinner operations
• Conduct and perform sequence of service independently
• To possess types of beverage sequence of service
• Conduct and perform canapes/cocktail service
• Able to brew coffee manually and by using machines
• Possess basic F&B Banquets knowledge and type of room configuration
• Read and understand F&B Requirements from BEOs
• Conduct an effective operations briefing & deployment for casuals (up to 20 casuals)
• Understand the procedure of Cash Float for Concession Stand/Cash Bar
• Competent in handling POS EDC Machines Setup & Usage
• Knowledge and compliance with ‘OneMBS’ F&B Standards
• Understand basic computer skills (Prosoft, Microsoft Excel & Word)
• Prepare handover report & key into the Banquet daily summary report
• Possess basic knowledge of emergency contact details
• Manage station of 20 tables for breakfast/lunch/dinner
• Manage up to 200-pax small conference
• Maintain storage areas with proper supplies, organization, and cleanliness.
• Rectify any cleanliness/organization deficiencies as and when required
• Respond, acknowledge and anticipate  promptly to guests requests
• Manage additional tasks assigned by Manager on Duty

Job Requirements

• Proficient in written and verbal English.
• F&B Knowledge and safety.
• Willing and able to work on shifts, weekends and public holidays.
• Prepare for monthly stock and inventory as assigned by manager
• Ensure cleanliness for operating pantries

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands Pte Ltd

Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

• Assign Team Members with duties and inspect work quality according to standards
• Supervise, train, support and monitor Team Members
• Conduct on the job and in-service trainings and explain policies, work procedures and to demonstrate by setting good examples
• Requisite stocks
• Ensure PAR stock levels are maintained
• Responsible for ensuring accurate postings on Opera based on actual consumption & replenishment report
• Responsible for reviewing expiry tracking list daily, and to communicate expiry and ensure sufficient inventory for replacement
• Maintain daily stock count (opening/closing) list
• Supervises the work of the Minibar Controllers & GSAs, ensuring that all items that are delivered are properly stored and accurately tracked
• Support Assistant Manager & Manager in daily operation
• Responsible for investigating disputes raised by guest / operational departments
• Coach and counsel Team Members on work performance
• Ensure clear and effective communication between Minibar and other departments
• Always comply with the hotel standards and regulations to encourage safe and efficient hotel operations

Education & Certification

• Diploma in education or related field preferred

Experience

• Minimum 1 year experience in Minibar
• Hospitality background with Opera knowledge would be an advantage

Other Prerequisites

• Ability to communicate verbally and written effectively; convey information to team members and liaise with stakeholders on their needs and requirements
• Strong leadership skills to teach and manage Team Members
• Ability to work both independently and in a Team
• Ability to obtain and supervise the use of equipment and materials needed

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands Pte Ltd

Job Description

Job Responsibilities

• Develop an annual Training Needs Analysis based on changing industry and business requirements, and national standards such as the Workforce Skills Qualifications

• Design, Develop, Monitor and/or Conduct training and development programs based on the department's needs

• Support the company's overall talent development programs such as Internships and Management Traineeships

• Lead, direct, supervise, train, mentor, develop and evaluate Team Members

• Help manage the day-to-day operations, along with the other Executive Housekeepers,

• Maintain close liaison with all associated Departments so that their operational flows and Housekeeping needs are met by our Department

• Establish, implement and monitor an energy conservation procedures for guest rooms and suites, in conjunction with the Director of Facilities

• Establish, implement and monitor a Repair & Maintenance programme for all guest rooms and suites.

• Manage periodic cleaning programmes e.g., mattress turning

• Ensure that all available computer systems are used to maximum effect

• Spot check at least 3 vacant clean rooms or suites per day, so that the entire complement of rooms and suites is checked at least once every six months

• Ensure all tasks are performed on time and according to safety standards

• Provide a clean, safe and pleasing environment for all Guests and Team Members

• Perform all duties in accordance with Marina Bay Sands policies and within the realm of the Marina Bay Sands corporate vision, mission and values
  

Job Requirements

Education & Certification

• Diploma or Degree preferred

Experience

• Minimum of 5 years relevant industry skills with at least 3 years of Training and Development experience

• Preferably 3 years or more as an Executive Housekeeper in a 5-star hotel

Other Prerequisites

• Housekeeping fundamentals, including both guest rooms and suites, and Public Areas

• Experience in conducting needs analysis, curriculum development, training delivery and evaluation techniques and/or Learning and Development or Organisational Development consulting experience

• Knowledge of Adult Education principles and practice

• WSQ Advanced Certificate in Training and Assessment is preferred

• Fluent in English. Additional regional languages highly regarded

• Excellent presentation, facilitation, communication and motivational skills

• Strong leadership skills and the ability to operate and successfully arbitrate in a complex international, multicultural environment

• Excellent time management, organizational planning, and analytical skills

• Strong liaison, consultation and relationship building skills

• Ability to work both independently and as a team member

• Ability to handle multiple priorities and projects

• Be willing to work any day and any shift

• Meet the attendance guidelines of the job and adhere to Departmental and Company policies

• Work inside and continuously maneuver in and around all areas of the department

• Possess good manual dexterity and be able operate all housekeeping and office equipment

• Respond to visual and aural cues

JW Marriott

Job Description

Thai Wan Concepts Ltd.

Job Description

About Us

We are a vibrant coliving and coworking space dedicated to fostering community, creativity, and productivity. Our mission is to provide an exceptional living and working environment for our residents and members through outstanding service, innovative solutions, and a dynamic atmosphere.

Job Title: Management Trainee

Location: Changphueak, Mueang Chiang Mai

Employment Type: Full-Time

Reports To: Founder

Job Overview

We are seeking a motivated and adaptable Management Trainee to join our team. This role is designed for a proactive individual eager to develop a comprehensive understanding of managing a coliving and coworking space. The trainee will rotate through various departments, including housekeeping, customer service, marketing, procurement, finance, and operations, to gain hands-on experience and contribute to the success of our business.

Key Responsibilities

• Housekeeping & Facilities Management: Hands-on fulfil cleaning and maintenance tasks.

• Customer Service: Engage with customers to address inquiries, resolve issues, and enhance their experience through exceptional service.

• Marketing & Community Engagement: Support the development and execution of marketing campaigns, social media strategies, and community events to promote the brand and foster engagement.

• Procurement & Inventory: Assist in sourcing supplies, managing vendor relationships, and maintaining inventory to ensure operational efficiency.

• Finance & Budgeting: Learn to manage budgets, track expenses, and support financial reporting under the guidance of the finance team.

• Operations Support: Collaborate with internal and external partners to streamline processes, implement operational improvements, and ensure seamless day-to-day operations.

• Training & Development: Participate in training programs, shadow senior staff, and take on increasing responsibilities to build leadership and management skills.

Qualifications

• Associate's or bachelor’s degree in business administration, hospitality, management, or a related field (or equivalent experience) is a big plus.

• Strong interest in hospitality, community management, or tourism industries.

• Excellent communication and interpersonal skills to interact with customers and team members.

• Proactive, eager to learn, and adaptable to a fast-paced, multifaceted environment.

• Basic understanding of marketing, finance, or operations is a plus but not required.

• Ability to multitask, prioritize, and work independently or collaboratively as needed.

• Proficiency in business management and documentation software.

• Must be a Thai national and/or fluent in both Thai and English.

What We Offer

• Training across all aspects of business management.

• Opportunity to grow into a leadership role within the organization.

• A dynamic and innovative work environment.

• Competitive salary and benefits package (details provided upon interview).

• Access to our coworking space and community events.

NORMAN RECRUITMENT AGENCY PRIVATE LTD.

Job Description

Front Desk Staff

Role Overview:
The primary responsibility of the Front Desk Staff is to deliver exceptional customer service while ensuring the seamless operation of front desk activities. This role requires a focus on patient satisfaction, operational efficiency, and effective communication.

Key Responsibilities:

• Reception and Patient Engagement: Warmly welcome patients upon arrival, handle check-ins, and manage initial inquiries, ensuring a positive first impression.

• Appointment Coordination: Schedule, confirm, and manage patient appointments, including cancellations and rescheduling, to maintain an efficient patient flow.

• Administrative Duties: Maintain accurate patient records, oversee daily cash flow, handle phone inquiries, and assist with general questions.

• Patient Assistance: Escort patients to treatment rooms, aid with registration forms, and address patient concerns to ensure a comfortable experience.

• Sales and Service Information: Provide patients with information about services without focusing on high-level sales targets.

• Objective: Facilitate a smooth clinic experience by overseeing essential operational tasks and enhancing patient satisfaction.

Additional Responsibilities:

• Patient Education: Offer clear, informative explanations of treatment benefits, package options, and how they align with patient needs.

• New Patient Conversion: Focus on converting first-time patients into loyal, long-term clients by offering personalized recommendations.

• Follow-Up and Retention: Conduct follow-up calls and check-ins to encourage return visits, keep patients informed of their progress, and discuss future treatment opportunities.

Shift work Mon- Sat, 44 hours/week

Candidate must have prior experience in customer service experience in Healthcare sector.

Interested candidates may wish to email your resume in a detailed Word format to : javen@normanrecruitment.comNorman Recruitment Agency Private Ltd

EA License: 22C1187

ConnectOS

Job Description

Salary: P70,000 – P85,000 (Monthly Package)

Schedule:  9:00 AM to 6:00 AM PHT

What are we looking for?

Skills Required:

• Event Sourcing & Hotel Management – experience identifying and sourcing hotels, managing room blocks, and supporting event logistics with strong attention to detail.
• Business Development Support – capacity to assist with market research, client profiling, and outreach efforts to support growth initiatives.
• Tech Proficiency – comfortable with Microsoft Office basics, Google Workspace, and website-related tasks such as building custom event sites.
• Communication Skills – excellent verbal and written communication for collaborating with internal teams (40%) and external partners or clients (60%).

Nice to have:

• Experience with Event Technology Platforms – familiarity with tools like Cvent or similar event management software.
• Graphic Design or Content Creation – basic skills in creating visuals or marketing materials to support event travel sites and presentations.
• Knowledge of Sustainable Practices – prior exposure to sustainability initiatives or environmental impact reporting within the events or hospitality industries.

What will you do?

Event Sourcing and Venue Research

• Identify and recommend suitable hotels and venues based on event specifications, client preferences, and sustainability goals.

Hotel Room Block Management

• Monitor and manage hotel room block utilization, coordinate with hotels and attendees to ensure bookings meet event needs and contract commitments

RFP and Response Management

• Distribute Requests for Proposals (RFPs) to hotels, collect and clarify responses, ensuring all requirements are addressed.

Sales Presentation and Travel Site Content Preparation

• Create comparative presentations and travel site content including hotel descriptions, images, and maps for event attendees.

Post-Event Auditing and Carbon Footprint Reporting

• Assist in auditing event hotel data and calculate attendee travel carbon footprints to support sustainability reporting.

Join the awesome team and enjoy these benefits & perks:

• WFH
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Regular Company Events, Work Life Balance, and Career growth opportunities

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our Client built a different kind of travel company to serve event organizers.

#ConnectOSCareers #JoinConnectOS #ConnectOSNonTech #ConnectOSRecruitment

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age', race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

POSHTEL56

Job Description

• Clean and tidy guest rooms and common areas daily (lobby, kitchen, hallways, bathrooms, etc.)

• Change bed linens, make beds, and restock towels and amenities

• Empty trash bins, sweep/mop floors, and dust furniture

• Refill cleaning supplies and toiletries as needed

• Report maintenance issues to the manager

• Follow safety and hygiene regulations

• Support laundry (washing, folding, ironing linens)

• Greet guests kindly and maintain a positive atmosphere

JW Marriott Hotel Singapore South Beach

Job Description

JW Marriott Hotel Singapore South Beach

Job Description

The Ritz-Carlton

Job Description

Marivent Resorts and Hotels Inc.

Job Description

Marivent Resorts and Hotels Inc. is hiring a Full time Front Office Assistant role in South Triangle, NCR. Apply now to be part of our team.

• Looking for candidates available to work:
  • Monday: Morning, Afternoon
  • Tuesday: Morning, Afternoon
  • Wednesday: Morning, Afternoon
  • Thursday: Morning, Afternoon
  • Friday: Morning, Afternoon
• 1 year of relevant work experience required for this role
• Expected salary: ₱16,823 - ₱18,000 per month

Duties & Responsibilities:

1. Welcome customers and guests in a warm and friendly manner.

2. Assists customers in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary.

3. Knows all essential aspects of our business operations.

4. Collects payments by accepting cash, check, or charge payments from customers; and makes change for cash customers.

5. Balances cash drawer by counting cash at beginning and end of work shift.

6. Monitors lobby and work area determine customer flow.

7. Responds to customer inquiries and requests in a timely, friendly, and efficient manner.

8. Acts as the site liaison for the services and sales center.

9. Coordinating guest requests with housekeeping, concierge, and maintenance departments to ensure smooth operations. Answering telephone calls, as well as screening and forwarding calls.

10. Copying, scanning, and filing documents.

11. Monitoring office supplies and ordering replacements.

12. Keeping the reception area tidy and observing professional etiquette.

13. Providing information about hotel amenities, local attractions, and ensuring guest satisfaction by resolving any issues or complaints promptly.

14. Handling room bookings, cancellations, and modifications while maintaining accurate records.

15. Greeting guests, verifying reservations, processing payments, and issuing room keys.

16. Maintain a constructive attitude and add toward a quality work environment.

17. Perform various office tasks and should be disposed to carrying out clerical duties assigned in accordance with the particular office procedure.

18. Should be well groomed in clerical occupations with good understanding of office management practices.

19. Make necessary report regarding client's feedback, suggestions and complaints.

20. Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests.

Qualifications, Skills and Experience:

1. Degree or Diploma in Hospitality Management is an asset or Graduates bachelor degree and/or diploma in hotel or other related field.

2. Excellent communication, customer service, and leadership skills.

3. Strong organizational and time-management skills.

4. Solid interpersonal skills.

5. Must be willing to work on shifting schedule.

6. Competency with Microsoft Office.

7. Ability to adapt to changing situations in a calm and professional manner.

8. Strong written and verbal communication skills.

9. Previous hospitality experience would be advantageous.

10. Must have flexible hours.

The St. Regis Singapore

Job Description

Harbour Plaza Resort City (H.K.) Resources Limited

Job Description

• Degree/Diploma holder in hospitality management

• Relevant experience in hotel front desk or room sales

• Presentable and able to work independently

• Good communication and interpersonal skills

• Good command of both spoken and written English and Chinese

Please apply in confidence with your resume and contact telephone number to Human Resources Department, Harbour Plaza Resort City, 18 Tin Yan Road, Tin Shui Wai or fax to 2180 1603.

We are an equal opportunity employer. Information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar parts within Harbour Plaza Hotels & Resorts. Applications not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful. All personal data of unsuccessful applicants will be destroyed when no longer required.

Rosewood Hotels (Hong Kong) Limited

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Assists the Sous Chef and Executive Pastry Chef in ensuring that all culinary standards in that section comply with company and Hotel Policies and Standard Operating Procedures

• Ensures that all dishes from that section are prepared consistently and according to standard recipes

• Trains the culinary associates in that section of kitchen in the skills necessary for them to perform their function

• Ensure all kitchen areas are maintained in compliance with HACCP and Safety & Environmental regulations

• Organize and set up the assigned section of the Food, Beverage and Kitchens as efficiently as possible to increase speed and maximize productivity

• Is familiar with all sections of the kitchen to facilitate the flexible use of associates

REQUIREMENTS:

• Minimum 4 years’ relevant experience in a sizeable luxury hotel, with at least 2 years in similar capacity

• Strong sense in business acumen and food & beverage market trends with extensive knowledge of menu development

• Excellent food hygiene and kitchen safety knowledge

• Candidates with bakery background are preferred

RRR HOSPITALITY LTD.

Job Description

• Educational Background

A degree or Diploma in Culinary Arts can be Beneficial.

Specialised Courses in Indian cuisine or Tandoori cooking Techniques.

• Skills

Proficiency in tandoori cooking Methods and Techniques.

Proper handling and uses of kitchen knives.

• Experience

Previous experience in Indian restaurants or as a tandoor chef is often required.

Familiarity with working in a Indian kitchen environment.

Knowledge of food safety and hygiene practices.

• Personal Traits

Ability to innovate and create New Tandoor Dishes.

Precision in cooking methods and presentation.

Ability to work well in a team oriented environment.

NEW DSM PTE. LTD.

Job Description

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.

• Giving instructions or orders to subordinate employees.

• Ensuring that the work environment is safe, secure and healthy.

• Meeting deadlines.

• Approving work hours.

• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.

• Excellent communication skills.

• Eye for detail and accuracy.

• Reliable, with high integrity and strong work ethic.

• Ability to work as part of a team.

• Professional appearance and attitude.

• Computer literacy.

• Proactive organizational skills.

• High school diploma.

• Ability to keep a positive attitude in a fast-paced environment.

Q HUNTER RECRUITMENT CO., LTD.

Job Description

Location: BTS Punnawithi, Bangkok

Employment Type: Full-Time (6 Days/Week)

About the Opportunity:

We are seeking a highly skilled and experienced Head Pastry Chef to lead our pastry kitchen. This is an exciting opportunity for a passionate professional with a deep understanding of pastry, bakery, and cake a proven track record in team management, and experience in implementing efficient kitchen systems.

Key Responsibilities:

• Lead and oversee all pastry operations, ensuring consistency and excellence in every product

• Manage and mentor a team of kitchen staff, fostering a collaborative and high-performance environment

• Design and execute a variety of pastries, cakes, and baked goods aligned with our brand’s standards

• Develop and implement streamlined kitchen systems, processes, and production schedules

• Monitor inventory, manage ordering, and control food costs effectively

• Ensure the highest standards of hygiene, safety, and kitchen cleanliness

Qualifications:

• Minimum 5 years of hands-on experience in pastry, bakery, and cake creation

• Proven experience in leading and managing a pastry kitchen team

• Strong knowledge of kitchen workflow design, systems implementation, and operations optimization

• Creative, detail-oriented, and committed to excellence in both flavor and presentation

• Strong leadership, organizational, and communication skills

• Ability to thrive in a fast-paced, professional kitchen environment

Plaza Athenee Hotel (Thailand) Co., Ltd.

Job Description

Plaza Athenee Hotel (Thailand) Co., Ltd.

Job Description