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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Waiter

This challenging full time hands-on position is for you if you:

• Providing excellent food & beverage service to hotel guests staying with us and using our meeting facilities
• Serving guests at the restaurant, bar, poolside and banqueting/ meetings of up to 250 pax
• Soliciting guest feedback to improve our F&B operation
• Perform any other duties as assigned by the hotel's management
• Work on a split shift system. 6 day work week

Position reports to the Restaurant & Banquet Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

You'll get:

• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager with a strong hospitality background.
• An environment where you're given opportunity to grow and advance in your F&B career.
• Economy air ticket, tax free salary, suitable sharing accommodation on site, laundry, staff meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Crowne Plaza Hotel Changi Airport

Job Description

As Senior Sales Manager, you’ll manage all sales activities and events including direct sales, sales solicitation, sales administration, public relations, management of the sale team and monitor results to ensure they are achieved.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Interfaces with operations on a timely basis

• Maintain regular contact with IHG hotels in Singapore and regional reservation office

• Build rapport and strong relations with employees and potential clients

• Entertain clients and provide proper customer service

• Develop and maintain strong relationships with key clients, business generators, meeting and convention planners, corporate accounts and other producers closely allied to our hotel

• Plan and conduct familiarization tours and site inspections

• Assist superior in the preparation and management of department’s budget including monitoring of departmental costs and inputting into annual budget and sales and marketing plan

• Achieve sales targets and drive results positively to attain highest possible sales for hotel

• You are in charge in managing wholesale and corporate accounts

What we need from you

• A minimum qualification in Diploma 

• At least 3 years of experience in the a supervisory level, including management experience

• Strong knowledge of local businesses and business trends required  

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. 

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. 

So, join us and you’ll become part of our ever-growing global family.

Cross Vibe Chiang Mai Decem

Job Description

§  Manage and maintain group and transient inventory controls

§  Develop, monitor, and adjust sales and pricing strategies

§  Provide critical analysis of strategies, room's statistics and demand factors

§  Conduct competitive and demand analysis

§  Maintain distribution channel data integrity.

§  Excellent interpersonal and communication skills and the ability to work well with co-workers and the public.

§  Attention to detail and organizational skills are a must.

§  Strong time management skills and ability to prioritize work.

§  Strong Microsoft Office skills, specifically Excel.

§  Independently implements appropriate hotel inventory distribution strategy; maintains accurate rates and inventory allotments in the IDS/GDS/CRO and property PMS in a timely manner to promote rate parity throughout all booking channels.

§  Develops near and long term top-line room revenue hotel forecasts upon request from the Regional Director of Revenue Management.

Frasers Property Limited

Job Description

Job Summary

The incumbent will oversee the Reservations, Channel distribution and Marketing Communication team on day-to-day operations for Capri by Fraser, China Square.

Job Description

• Oversee revenue management and distribution strategy of the hotel and manage day to day yield operations includes daily pick-up analysis, strategy analysis & adjustments, historical data & future trend analysis.

• Must possess the knowledge of business profitability and evaluate business from local accounts and groups to provide input to future rate setting and negotiation. These include monitor competitor pricing, update, analyse and communicate group, wholesales, and transient pace to ensure the hotel is correctly positioned for each market segment.

• Oversee strategy for brand website and all 3rd party distribution by supervising Channel Distribution Executive and Reservation Head. These include managing:

  • Implement daily hotel rates on various online/offline travel agencies, GDS platform and hotels’ websites.

  • optimizing room inventories through e-distribution channels and rapport buildings with OTAs (B2C) and e-commerce partners. Must develop and maintain partnerships with third party business partners that lead to incremental revenue growth.

• Oversee Marketing Communication team in managing digital marketing strategy and execution across marketing channels (Social, Web, Content, Email, Display, Search) as well as across ad platforms.

• Conduct assessment and reporting on the performance of all digital marketing campaigns.

• Strategizing with corporate office and Cluster Marcom by observing latest trends and best practices in terms of online/digital marketing and implement effective channel promotions and GDS media campaigns to pursue aggressive growth targets.

• Regularly check the input and the quality of data (segmentation, denials tracking, etc) and work with Reservation head and Channel Distribution Executive to ensure all related systems are configured correctly, validated, and efficient including RMS/PMS/CRS/CRM/Channel management/Booking engine etc.

• To facilitate/conduct weekly revenue and marketing meeting and generate and analyse reports for meetings, displaying key facts/trends etc. on market insights to ensure all relevant team members such as reservation and sales are actively engaged in revenue decisions.

• Inspire, coach, and motivate team to achieve company goal. Must constantly solicit input from subordinate and give timely and specific feedback regarding job performance and conduct regular briefing/ staff training

• Participate in preparing budgets, business plans and perform forecasting revenue adjustments. Update monthly report including analysing overall monthly hotel performance and provide summary report with recommendations to improve long term strategies for public segment.

• Working closely with corporate office & cluster team in ensuring efficient utilization of all systems, in line with Frasers’ best practice and standard operating procedures

Job Requirements

• Diploma / bachelor’s degree in business management, Finance or relevant

• Minimum 5 years of working experience preferred with revenue, channel distribution or reservation background.

• Must possess strong passion for revenue management and strong analytical ability.

• Meticulous and sharp with numbers

• Good communication skills and possess good leadership traits.

• A good team player

• Self-motivated and self-disciplined

• Has good knowledge of PMS and CRS.

• Preferably with Channel Management an GDS knowledge and experiences

Reeracoen Group

Job Description

Salary: 150,000 - 180,000THB

Industry: Manufacturing

Location: Pattaya

Work Type: Mon - Sat 09:00 AM - 18:00 PM Saturday and 1 day extra (can choose)

Job description

• Maintaining P&L cost and expenses within budget.

• Ensuring employees work productively and develop professionally.

• Recruitment and training of new employees with help from the HR department.

• Evaluating and improving operations and financial performance.

• Directing and executing the employee assessment process.

• Preparing the regular reports for upper management.

• Reporting regularly to upper management.

• Providing solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors).

• Ensuring staff follow health and safety regulations.

General qualification

Must

• Minimum of 10 years of experience in hotel management

• Experienced Assist or Management many departments in Hotel industrial

• General Manager background is also possible

• Fluency in English and Thai are required

Benefit package

Allowance

• SSO

• Group Insurance

• Salary Adjustment 3-5% / year

• Bonus 1.5 months last year

• Uniform

• Discount/Special Price(Hotel/F&B)

• Free 2-3 Meals/ workday

• Annual Leave start 6 days after 1 year and plus in every year

• No Provident Fund

Contact (ติดต่อ)

Ms.Wilairat M.

maria-thcbi-jobsdb@reeracoen.org

Time: 8.30 am-5.30pm

Office Number: 038-111256 Ext.113

Website : http://www.reeracoen.co.th

Instagram : reeracoenthailand

Facebook : Reeracoen Recruitment

The Supreme HR Advisory Pte Ltd

Job Description

• Clarke Quay | Suntec City | Island wide

• 6 Days

• F&B

• Company Benefits & Incentives

• Career Progression Opportunities!

Job Scope:

• Greet and assist customers

• Handle cashiering duties and banking duties

• Provide courteous and efficient food and beverage services to the customers

• Help prepare and clear the tables for restaurant patrons

• Attend and respond to customers’ needs promptly and professionally

• Assist in the serving of the menu-items to restaurant patrons at their seats

• Ensure the smooth operations of the restaurant

Requirements:

• At least Degree in any field

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Jeco Development Corporation

Job Description

About the role

Jeco Development Corporation is seeking an experienced Dive Master to join our team in the stunning Coron, Palawan. In this full-time role, you will be responsible for leading diving tours and providing an exceptional experience for our guests. Your deep knowledge of the local marine environment and commitment to safety will be crucial in this position.

What you'll be doing

• Conducting diving tours and excursions for guests of all skill levels

• Ensuring the safety and wellbeing of all participants throughout the diving experience

• Providing thorough dive briefings and instructions to guests

• Maintaining and inspecting dive equipment to the highest standards

• Advising guests on the local marine life, ecosystems and points of interest

• Adhering to all relevant health, safety and environmental regulations

• Assisting with the coordination and planning of dive schedules and itineraries

What we're looking for

• PADI Divemaster certification or equivalent

• Minimum 2 years' experience as a Dive Master, leading diving tours and excursions

• Strong communication and interpersonal skills to engage with guests of all backgrounds

• Ability to work flexible hours, including evenings, weekends and public holidays

• First aid and CPR certification

• Passion for the outdoors, nature and promoting sustainable tourism

What we offer

At Jeco Development Corporation, we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, you will enjoy:

• Opportunities for professional development and career advancement

• Comprehensive health insurance and wellness benefits

• Staff discounts on our tourism and hospitality services

• A collaborative and supportive team environment

If you're ready to embark on an exciting new adventure, apply now to become our next Dive Master!

DoubleDragon Properties Corp.

Job Description

Job Description:

• Ensuring employees are offering exceptional customer service.
• Making sure customers are satisfied with the service and products.
• Motivates and maintains good staff relations.
• Checks cleanliness of lobby and public areas, lights and as well as Front Office Associates in proper and orderly appearance and behavior.
• Maintain contact person at night.
• Handles guest complaints and other related problems and reports on the Front Office Manager’s Log.
• Performs Night Audit.
• Monitors the safety and security of all staff and guests at all times.
• Must have clear, complete knowledge and understanding of the following:
  • Hotel employees’ rules and regulations
  • Hotel policy on Fire, Hygiene, Health, Safety and Emergency procedures
  • Product knowledge, hotel facilities, services, promotions and Front Office Opera operations
  • Cost-cutting measures of the department and hotel
  • Proper decorum and required grooming standards
• Notes, refers and relays to concerned departments, sections and personnel special guest instructions, complaints and requests.
• Follows up action within 15 minutes and gets feedback to guest as necessary.
• Greets, assists, and checks-in VIP and special attention guests when necessary.
• Performs the night batch procedures.
• Ensures all endorsements for their shift are carried out and resolved. Formally logs endorsements to the next or concerned shift/s.
• Recommends other service and facilities of the hotel.
• Performs showrooms as necessary.
• Provides accurate information to guests to his utmost ability.
• Attends periodic section or departmental meetings as required.
• Decides during the high occupancy periods, regarding: walk-in guests and release room blocked because of no-shows.
• Works closely with Front Office Supervisor in dealing with Due-out guests.
• Assists in handling room lockset problems.
• Assists the Front Office Associates and Concierge if they are busy.
• Handles lost and found of hotel guests’ valuables.
• Performs other tasks assigned by Hotel Manager.

Qualifications:

• Graduate of Hotel and Restaurant Management or any related course
• Minimum of 2 years of experience as Front Office ManagerMS Office, OPERA System and other relevant software/applications
• Strong oral and written communication skills
• Good time management skills
• Flexibility/adaptability
• Can perform with minimum supervision

DoubleDragon Properties Corp.

Job Description

Job Description

• Handle, resolve & track escalated guest concerns
• Present weekly needs analysis with action plan and recommendations
• Coaching/Training needs analysis and Action Planning/Recommendation
• Module Creation
• Conduct customer service workshops and presentations
• Facilitate new hire certification
• New hire monitoring
• Prepare new hire performance rating report
• Set Audit activities per department
• Monitor and measure guest satisfaction
• Notwithstanding the aforementioned list of duties and responsibilities, the Company may assign the job holder from time-to-time other duties and task that may be deemed necessary and urgent

Qualifications

• Graduate of Hotel and Restaurant Management or any related course
• With at least 2 years of experience at the same role in the same environment or any relevant experience

H WORLD HOLDINGS SINGAPORE PTE LTD

Job Description

Job Overview:
Ji Hotel Orchard Singapore is seeking an experienced and detail-oriented Room Manager to join our management team. This role is responsible for overseeing the full operations of the Housekeeping Department, ensuring that cleanliness standards, service efficiency, and guest satisfaction consistently meet brand expectations.

Key Responsibilities:

• Manage and lead the housekeeping team, including room attendants and floor supervisors, to maintain high standards of cleanliness and service

• Develop and implement work procedures and training programs to ensure team efficiency and professionalism

• Conduct daily room inspections, handle guest feedback, and resolve service issues promptly

• Oversee inventory management, supply control, and cost optimization

• Coordinate closely with the Front Office and Engineering departments to ensure timely and accurate room readiness

• Prepare staff rosters and manage scheduling to ensure smooth operations

• Comply with and promote hotel hygiene, safety, and environmental policies

Job Requirements:

• Minimum 3 years of housekeeping management experience in a hotel, with prior team leadership experience preferred

• Familiarity with housekeeping standards and cleaning procedures

• Strong leadership, communication, and problem-solving skills

• Able to work in a fast-paced environment and on rotating shifts

• Basic English communication skills (knowledge of Mandarin, Malay, or other languages is a plus)

Three Blind Pigs

Job Description

Three Blind Pigs is hiring a Full time Service Captain role in Downtown Core, Singapore. Apply now to be part of our team.

• Flexible hours available
• No experience required for this role
• Expected salary: $2,200 - $2,400 per month

Three Blind Pigs is hiring a full time hours Service Captain role in Downtown Core, Singapore. Apply now to be part of our team.

Job summary:

• No experience required for this role

• Expected salary: $2200 - $2400 per month

• Full time hours

• Looking for candidates who are available to work:

  • Any time

Three Blind Pigs is hiring a full time hours Service Captain role in Downtown Core, Singapore. Apply now to be part of our team.

Job summary:

• No experience required for this role

• Expected salary: $2200 - $2400 per month

• Full time hours

• Looking for candidates who are available to work:

• Any time

• Working rights required for this role

• This role is an urgent hire

About Us

At Three Blind Pigs, we bring a playful twist to dining with a speakeasy vibe, serving up delicious American and Mexican-inspired dishes and creative cocktails. Located in the heart of Singapore, we’re all about great food, awesome drinks, and even better service. We’re a team of passionate, fun-loving individuals who are dedicated to creating memorable experiences for every guest. Join us and be part of the fun!

Job Brief

Our front-of-house crew represents the service and overall hospitality of the restaurant. You should provide consistently excellent customer service and ensure customers are comfortable and satisfied throughout the visit. The position requires someone who is a team player, service-oriented, and passionate about the industry.

Responsibilities:

• To provide service according to the F&B Department SOP.

• To be knowledgeable in all service techniques.

• To ensure that all pre-opening duties are completed on schedule daily.

• To ensure the proper set-up of tables and to make sure that all cutlery, silverware, glassware and chinaware are spotlessly clean and neatly laid out.

• To be familiar with all items on the menu.

• Must have knowledge of all recipes, methods of preparation and preparation time.

• To recommend and promote items on the menu or specials to members/guests.

• To be willing to assist with any request or inquiry from customers.

• To be responsible for payment until checks are handed over to the cashier.

• To present checks at the appropriate time without delay and hand them over to the cashier.

• To obtain feedback from customers and forward them to the attention of the Supervisor/Manager.

• To attend pre-service briefing and take note of daily F&B events of the restaurant.

• To report problems and difficulties and offer solutions.

• To be familiar with the restaurant rules, procedures and operating times

• To maintain a high standard of personal hygiene, appearance and deportment at all times.

• To perform other related duties as required by the Supervisor/Manager

Requirements

• At least 1 years of relevant experience will be an advantage

• Possess food hygiene and safety certificate

• Team player and able to work independently

• Able to multi-task and thrive in a fast pace environment

• Able to work on rotating shifts and weekends (if any)

Pappamia Group Pte Ltd

Job Description

• Managing restaurant staff's work schedules.

• Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.

• Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.

• Checking in on dining customers to enquire about food quality and service.

• Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.

• Monitoring the restaurant’s cash flow and settling outstanding bills.

• Reviewing customer surveys to develop and implement ways to improve customer service.

• Resolving customer complaints in a professional manner.

Restaurant Supervisor Requirements:

• High school diploma or equivalent

• Proven experience working as a supervisor in the hospitality industry.

• The ability to work in a fast-paced environment.

• The ability to stand for extended periods.

• Strong management skills.

• Excellent organizational skills.

• Effective communication skills.

• Exceptional customer service skills.

Private Advertiser

Job Description

Required Skills and Qualifications:

• 3+ years of experience as a hotel manager, hotel operations manager or a similar role.

• Demonstrated success in managing regular operations, including guest experience and operational performance.

• Possess strong communication skills to effectively interact with guests, staff members and vendors.

• Ability to resolve problems quickly, such as guest complaints or staff conflicts.

• A keen eye for detail to monitor all aspects of the hotel’s operations, from housekeeping to maintenance.

• Excellent sales and marketing acumen with great interpersonal skills.

• Ability to work flexible hours, including nights, weekends and holidays.

• MUST BE WILLING TO BE ASSIGNED IN EL NIDO, PALAWAN.

Preferred Skills and Qualifications:

• Bachelor’s degree in hospitality management or a related field.

• Strong leadership skills, problem-solving understanding and commitment to providing excellent customer service.

Responsibilities:

• Oversee routine operations, including front desk, housekeeping, managing staff, ensuring guest satisfaction and maintaining the physical facilities.

• Train staff members, including front desk clerks, housekeepers, food & beverage team, maintenance workers and administrative staff.

• Addressing guest complaints and concerns, monitoring guest feedback and implementing changes to improve customer satisfaction.

• Planning and implementing capital improvements to the hotel, such as renovations, upgrades or expansions.

• Manage inventory to meet financial goals and provide leadership to hotel staff members when required.

• Create a memorable customer experience by delivering on guest expectations while exceeding them. 

Black Sheep Restaurants Limited

Job Description

ROLE: 

The Maitre’d is a master of taking care of guests. They are a familiar face, the host of the restaurant, and make guests feel truly at ease and welcome the moment they arrive. Being a Maitre d’ is not just about seating and greeting; it is about providing an experience; having the ability to welcome guests as if into your own home and demonstrating world-class service at every opportunity. The Maitre’d is a senior position within the restaurant and will support management with the smooth operation of service and the overall running and success of the restaurant. The ideal Maitre’d will be known by our guests, will be a champion of guest recognition and of building lasting guest relationships. They will have an astute attention to detail, great intuition and be an excellent communicator.   

RESPONSIBILITIES: 

• Lead from the front during every service, telling our story and delivering memorable guest experiences and world-class service.  

• Champion guest recognition, lead the way in building guest relationships and welcoming return guests. 

• Provide direction and leadership to the team to stay motivated, focused and achieve restaurant goals. 

• Engage guests to understand their needs, exceed expectations and create Champions.  

• Engage and assist in daily team briefings to communicate guests of note, guest requests, Black List and Champions. 

• Ensure SOSAs are completed for reservations. 

• Have a working knowledge of all Black Sheep Restaurants concepts, menus, opening hours, locations, contact details. 

• Learn, champion, implement and train others in best practices for Guest Experience, Guest Relations, Black List, Seven Rooms and Phone Etiquette.  

• Have an up-to-the-minute account of what is happening on each table; an accurate log of any waiting guests to ensure the smooth, systematic and efficient seating of the restaurant.  

• Work with the management team to maximise covers in the restaurant. 

• Support onboarding, team inductions and provide guidance for new team members. 

• Implement Black Sheep Restaurants guidelines by developing job-specific SOPs, checklists and instructing the team. 

• Review reservation operations, proactively problem solve and seek out opportunities for continuous improvement. 

• Champion cleanliness and hygiene standards in the restaurant, following sanitisation protocols.  

• Develop an in-depth understanding of the restaurant story, menus and drinks lists. 

• Partake in ongoing on-the-job training to improve personal and team performance. 

• Take a keen interest in food, wine, the hospitality industry and happenings across Black Sheep Restaurants.  

• Nurture a positive working environment, building strong relationships with teammates.  

ARE YOU A BLACK SHEEP? 

• You put community first and are committed to serving and supporting the individuals in that community. 

• You have big hopes, big dreams and big aspirations. 

• You are uncompromising in your pursuit of excellence. 

• You choose optimism and play with joy. 

• You choose to do the right thing every step of the way. 

• You treat everyone with equal respect. 

Regal Hotels International

Job Description

Regal Hotels International is one of the largest hotel operators in Hong Kong, currently owns and manages seventeen hotels. Committed to exceeding the needs of each and every guest, all Regal Hotels provide first-class international guestrooms and facilities including state-of-the-art meeting and banquet rooms.

Under Regal’s portfolio, there are twelve hotels in Hong Kong, namely Regal Airport Hotel, Regal Hongkong Hotel, Regal Kowloon Hotel, Regal Oriental Hotel, Regal Riverside Hotel, Regala Skycity Hotel, iclub Fortress Hill Hotel, iclub Mong Kok Hotel, iclub Sheung Wan Hotel, iclub AMTD Sheung Wan Hotel, iclub To Kwa Wan Hotel and iclub Wan Chai Hotel. The Group also manages hotels in other cities of Mainland China including Regal Kangbo Hotel in Dezhou and two hotels in Shanghai, namely Regal Jinfeng Hotel and Regal Plaza Hotel & Residence. One hotel, named Regal Xindu Hotel, is set to open in Chengdu, China in 2026.

Regal Hotels International also owns the Campus La Mola, located in Barcelona, Spain.

Position Summary:

Regal Hotels Group is seeking a strategic and forward-thinking Group Director of Revenue Management and Distribution to lead revenue strategy across its diverse portfolio of 12 hotels under the Regal, iclub, and Regala brands. Based at the corporate office in Hong Kong, this senior leadership role is responsible for maximising top-line performance through dynamic pricing, distribution optimisation, and the digital transformation of core systems, including the Property Management System (PMS) and Revenue Management System (RMS).

Job Responsibilities:

Strategic Leadership

• Develop and implement group-wide revenue management strategies aligned with brand positioning and evolving market conditions.

• Lead the digital transformation of revenue-related systems, including the assessment and implementation of next-generation PMS, RMS, CRS, and business intelligence platforms.

• Collaborate with brand, sales, and operations leadership to ensure pricing and distribution strategies enhance the guest experience and uphold brand integrity.

Revenue Optimisation

• Oversee pricing, inventory control, and demand forecasting across all properties.

• Analyse market trends, competitor performance, and booking patterns to identify revenue growth opportunities.

• Monitor and drive key performance indicators (KPIs), including RevPAR, ADR, occupancy, and channel mix.

Distribution Management

• Optimise the distribution strategy with a strong focus on direct channels, followed by OTAs, GDS, and wholesale.

• Ensure rate parity and channel integrity across all digital platforms.

• Manage strategic relationships with distribution partners and technology vendors.

Team Leadership & Development

• Lead and mentor a small corporate revenue team and provide strategic guidance to Sales and Marketing leaders at the property level.

• Foster a culture of data-driven decision-making and continuous improvement.

• Design and deliver training programmes to enhance revenue management capabilities across the group.

Digital Transformation

• Spearhead the digital transformation of revenue and distribution systems in partnership with MIS and external vendors.

• Ensure seamless integration, scalability, and future-readiness of all platforms.

• Champion innovation in automation, AI-driven forecasting, and dynamic pricing models.

Job Requirements:

• Bachelor’s degree in Hospitality, Business, Economics, or a related field; MBA preferred.

• Minimum 10 years of progressive experience in revenue management, with at least 5 years in a corporate or multi-property leadership role.

• Proven success in digital transformation and innovation within the hospitality sector.

• Strong analytical, strategic thinking, leadership, and communication skills.

• In-depth knowledge of the Hong Kong hospitality market and regional travel trends.

• Proficiency in PMS, RMS, CRS, channel management, and BI tools (e.g., Opera Cloud, Cambridge, IDeaS, Duetto, SynXis, OTA Insight).

We offer attractive remuneration package to the right candidate. Please click “Apply Now” to submit your full resume with present and expected salaries OR submit to the Human Resources Department of the following address:
 
Regal Hotels International Limited
Address: 11/F, 68 Yee Wo Street, Causeway Bay, Hong Kong
Fax: 2895-5766

Those who are not interviewed within four weeks may consider their applications unsuccessful. All personal data provided will be retained and considered for other position(s) which may subsequently become available within the Regal Hotels Group if you do not indicate your dissent. All information received will be kept in strict confidential and only used for employment-related purposes.

Black Sheep Restaurants Limited

Job Description

ROLE: 

The Pastry Sous Chef is responsible for supporting the Head Pastry Chef and Executive Chef with planning, organising and leading the pastry section of the kitchen to develop and produce dessert items in line with the vision of the restaurant and to rotate between different outlets as needed. 

RESPONSIBILITIES: 

• Responsible to support the Head Pastry Chef plan, organise and lead the pastry section of the kitchen within budgeted guidelines and to the highest standards. 

• Work with the Head Pastry Chef to develop, plan and implement dessert items in line with the vision of the restaurant.  

• Oversee the consistent preparation of high-quality pastry and menu items. 

• Understand guests preferences, suggest new menu items, host tastings for sign off of new dishes. 

• Continuously seek to develop knowledge of your craft, learning new techniques and recipes.  

• Exceed standards of food quality, safety, hygiene, cleanliness and maintenance.  

• Follow best practice for ordering/receiving/handling/storing dry and fresh goods to minimize wastage. 

• Update production schedules, recipe cards, and plating guides. 

• Implement Black Sheep Restaurants policies and procedures by developing plans/ checklists 

• Take ownership of inventory and cost control, ensuring spending falls in line with budgets.  

• Support on-the-job training, onboarding new starters and ongoing team development.  

• Where relevant provide guidance, leadership and direction to fellow team members/ junior pastry chefs.  

• Build trust by understanding and believing in Black Sheep Restaurants Core Principles. 

•    Take a keen interest in food, wine, the hospitality industry and trends as well as happenings across the Black Sheep Restaurants community.  

• Ensure that chefs are groomed, dressed in proper uniforms and adhering to the Four Seasons grooming standards. 

• Ensure kitchen equipment and supplies are maintained clean, sanitized and in a good working condition. 

•    Attend regular managerial meetings to present to founders and Senior team members. 

DESIRED QUALIFICATIONS AND EXPERIENCE: 

• Five years experience in professional pastry kitchens with a focus on French and European desserts.  

• Higher education focused on Culinary and Pastry.  

• Received recognition and awards for the work and dedication.  

• Experience working two a Michelin Star level.  

• Strong business acumen. 

• Knowledge and ability to work with Marketing teams. 

• Experience working internationally. 

• Proficient in leading teams and problem solving. 

• Highly motivated, creative and strong work ethic. 

• Excellent command of both spoken and written English, other European languages (French/Italian) is a plus.

   

ARE YOU A BLACK SHEEP? 

• You put community first and are committed to serving and supporting the individuals in that community. 

• You have big hopes, big dreams and big aspirations. 

• You are uncompromising in your pursuit of excellence. 

• You choose optimism and play with joy. 

• You choose to do the right thing every step of the way. 

• You treat everyone with equal respect. 

Black Sheep Restaurants Limited

Job Description

ROLE: 

Working closely with the Senior Sommeliers, Group Sommelier, Restaurant Managers and Chefs, the Sommelier of each restaurant is responsible for developing and managing the wine programme, curating menus and team training.  

Leading from the front, the Sommelier advises on exceptional wine pairings whilst showcasing world-class guest service.  

RESPONSIBILITIES: 

• Leading from the front lines to drive wine sales and impact restaurant service and profitability. 

• Ability to appeal to different levels of wine knowledge whilst promoting the wine program. 

• Work as part of a leading hospitality team to deliver memorable guest experiences and world-class service.  

• Engage guests to understand their needs, exceed expectations and create Champions.  

• Assist teammates and guests during service with wine recommendations, decanting and polished wine service. 

• Support/ ownership of ordering, receiving, inventory, budgets and organising the wine cellar/s and glassware.  

• Development and curation of wine lists in line with restaurant stories. 

• Developing a training program for all team members to improve their knowledge of tasting and service. 

• Follow and uphold all Black Sheep Restaurants guidelines, protocols and checklists.  

• Take a keen interest in food, wine, the hospitality industry and happenings across Black Sheep Restaurants. 

• Nurture a positive working environment, building strong relationships with teammates. 

EXPERIENCE: 

• Career progression in hospitality and a devoted interest in wine. 

• Experience or ability to learn how to manage wine cellars. 

• Experience or ability to learn how to liaise and negotiate with suppliers.  

• Experience working in renowned restaurants in hospitality-driven cities. 

• Extensive training, i.e.  WSET certificate / certified by Court of Master Sommeliers. 

• Ability to train and educate team members in all aspects of wine, from basics to an expert level. 

• Excellent English language skills (written and oral).  

ARE YOU A BLACK SHEEP? 

• You put community first and are committed to serving and supporting the individuals in that community. 

• You have big hopes, big dreams and big aspirations. 

• You are uncompromising in your pursuit of excellence. 

• You choose optimism and play with joy. 

• You choose to do the right thing every step of the way. 

• You treat everyone with equal respect. 

Asia Pacific RT (Hong Kong) Limited

Job Description

The Asia Pacific Ruby Tuesday (Hong Kong) Limited welcomes applications from enthusiastic, passionate and customer orientated team players for full time positions

FOH and BOH Assistant Managers
Work with the Restaurant General Manager and assist him/her to:

• Oversee the day-to-day operations including staffing, training, daily administration, etc.
• Ensure company standard can be maintained effectively in service assigned area in terms of food quality, customer service, appearance of the Restaurant and food hygiene and safety.
• Always have ideas to improve sales.
• Keep a positive and productive working environment. Boost our employee retention and continually strive to develop staff in all service areas
• Responsible for cost and inventory controls to forecast and achieve the budgeted sales volume.
• Deliver a positive dining experience to our guests.
• Problem solving, reasoning, motivating and organizational abilities are used often
• Assist in other necessary projects as assigned.

Please apply by sending your CV to kittylei@rubytuesday.com.hk

RANGOON TEA HOUSE (THAILAND) CO., LTD.

Job Description

Job Description:

• Liaising with customers, employees, suppliers, licensing authorities and sales representatives

• Making improvements to the running of the business and developing the restaurant.

• Oversee the service of caterings, and maintain overall responsibility for service throughout the company.

• Ensure cash procedures are adhered to and strictly monitored, including preparation and calculation of bills within all departments.

• Take responsibility for stock control, including ordering, acceptance, maintenance of stock levels and stock rotation, include food items.

• Report and liaise regularly with Managing Director, regarding departmental performance and ensure he is informed of any relevant information or issues.

• Develop and maintain professional relationships with internal and external customers

• Liaise with accounts department to ensure invoices are forwarded promptly and are correct and that cash procedures are being adhered to

• Liaise with human resources department with regards to recruitment needs, training analysis and delivery and employee relations

• Ensure duty roster are organized in accordance with fluctuations in the volume of business

• Promote a positive perception of the Company at all times both internally & externally

• Ensure Standard Operating Procedures and SOP standards are achieved and maintained at all times

• Be aware of and anticipate customers’ needs

• Implement and ensure the Company Health, Hygiene & Safety Policy is met at all times

• Ensure the departments are clean and hygienic, making sure cleaning rotas are adhered to and appropriate records kept in file.

• Ensure employee conduct, uniform and personal hygiene requirements are adhered to

• Ensure the restaurant run smoothly on a daily basis & are adequately stocked with all necessary good

• To promote the restaurant and its facilities to all prospective guests or customers to maximize sales and revenue

• Report and where possible take action in any incidents of complaint, accident, fire, loss or damage

• Check customer satisfaction regularly, ensuring all guest feedback is dealt with in a professional and efficient manner

• Prompt timekeeping and attendance, and effective organization of

• Attend company meetings as requested

• Inspire & motivate the team to achieve SOP standards through our Standard Operating

• Praise and recognize good performance

• Pro-active in problem solving and work on own initiative to deal with problems and opportunities

Requirement:

• Must have at least (4) years’ experience in Restaurant Management field

• Able to communicate with Thai & English Language

โรงแรมแอลรีสอร์ท

Job Description

COLLECTIVE STAFFING CO., LTD.

Job Description

About the role

We are seeking an experienced and talented Head Chef to join our dynamic team at COLLECTIVE STAFFING CO., LTD.' located in Surat Thani. In this full-time role, you will be responsible for leading the kitchen operations and creating exceptional culinary experiences for our valued customers.

What you'll be doing

What we're looking for

What we offer

At COLLECTIVE STAFFING CO., LTD.', we are dedicated to providing our employees with a supportive and rewarding work environment. As a Head Chef, you will have the opportunity to showcase your culinary talents, receive competitive compensation, and enjoy a range of benefits, including:

If you are a passionate and experienced Head Chef who is excited to join our team, we encourage you to apply now.

โรงแรมแอลรีสอร์ท

Job Description

Inner Peace by Fokusjaya Cerah Sdn Bhd

Job Description

Inner Peace by Fokusjaya Cerah Sdn Bhd is hiring a Full time Spa Therapist role in Kota Kinabalu, Sabah. Apply now to be part of our team.

• Looking for candidates available to work:
  • Monday: Morning, Afternoon, Evening
  • Tuesday: Morning, Afternoon, Evening
  • Wednesday: Morning, Afternoon, Evening
  • Thursday: Morning, Afternoon, Evening
  • Friday: Morning, Afternoon, Evening
  • Saturday: Morning, Afternoon, Evening
  • Sunday: Morning, Afternoon, Evening
• 1 year of relevant work experience required for this role
• Working rights required for this role
• Expected salary: RM1,500 - RM5,000 per month
• This is an immediate start position

Important Note: These positions are based in Kuala Lumpur. Applicants must be willing to travel or relocate to Kuala Lumpur.

The Spa Therapist is responsible for providing a relaxing and professional experience for guests by performing the following duties:

• Greeting and Welcoming Guests: Ensure guests feel welcomed and comfortable upon arrival, setting the tone for a positive spa experience.

• Informing Guests: Educate guests on available spa packages, promotions, and treatment rates, tailoring the information to their preferences.

• Customising Treatments: Assess each guest's needs and provide personalised treatments and therapies to ensure a satisfying and rejuvenating experience.

• Recommending Services: Suggest additional spa services and treatments that would enhance the guest's experience and well-being.

• Upselling Products: Actively promote and upsell high-quality spa products that complement the services provided, increasing sales and enhancing the guest experience.

The Ritz-Carlton

Job Description

KONSEP MENOA SDN. BHD.

Job Description

About the role
We are seeking for a Restaurant Supervisor to join our dynamic team at KANTIN at The Granary in Kuching, Sarawak. As a full-time Supervisor in Front of House, you will play a pivotal role in ensuring exceptional customer service and overseeing the day-to-day operations of our team.

What you'll be doing

• Manage and lead the front-of-house team

• Respond to customer inquiries and address any concerns in a timely and professional manner

• Oversee the maintenance of the front-of-house area, including cleanliness and presentation

• Collaborate with other departments to ensure seamless service delivery

• Assist in developing and implementing front-of-house policies and procedures

• Provide training and development opportunities for the front-of-house team

• Participate in regular team meetings and contribute to the overall success of the business

What we're looking for

• Good command in English, Mandarin and Bahasa Malaysia. "We are looking for Mandarin-speaking candidates who will be serving Mandarin-speaking customers."

• Front-of-house supervisory role within the F&B industry

• Strong leadership and people management skills

• Excellent customer service orientation and problem-solving abilities

• Effective communication and interpersonal skills

• Keen attention to detail and a commitment to maintaining high standards

What we offer
KANTIN at The Granary provides a supportive and collaborative work environment where you can thrive. Our comprehensive benefits package includes competitive salary, opportunities for career advancement, and a range of wellness initiatives to support your overall wellbeing.

About us
KANTIN at The Granary is a leading player in the F&B industry, with a reputation for exceptional food and customer service. Our mission is to create unforgettable moments for our guests, and we are seeking passionate individuals to join our team and contribute to our continued success.

Apply now to join our talented team and be part of our exciting journey!

Sino Estates Management Ltd

Job Description

Senior Clubhouse Officer / Clubhouse Officer / Assistant Clubhouse Officer (Grand Central)

The successful candidate will assist the Clubhouse Manager with the daily operation of the residential clubhouse    provide quality services to residents and guests as well as organize clubhouse functions. He/she will also be responsible for the ongoing upkeep and administration of general recreational facilities.

Requirements:

• Dip. in hotel, hospitality, sports & recreation, leisure or related disciplines with 3 years relevant experience

• Cert. in hotel, hospitality, sports & recreation, leisure or related disciplines with 5 years relevant experience

• Proactive, creative and able to work under pressure

• Shift work on Sundays and public holidays will be required

• Candidates with less experience will be considered for the position of Clubhouse Officer / Assistant Clubhouse Officer

We offer attractive remuneration packages commensurate with experience and qualifications. If you aspire to an exciting and rewarding career, send your resume immediately, quoting your present and expected salaries by clicking the button “Apply Now”.

If the applicant does not receive a response by 18 Jun 2025, the application will be considered unsuccessful.  Before submitting your application, please read the Personal Data (Privacy) Policy and Personal Information Collection Statement at our Company website. Information provided by applicants will be treated in strict confidence and used for recruitment purposes only.

Reignwood Holding Co., Ltd.

Job Description

Position  :  Restaurant Supervisor

Working Site : ReignwoodPark,Lumlukka Khlong 11

Job Responsibilities:

1. Operations & Service Management

• Oversee daily restaurant operations, ensuring smooth service and high customer satisfaction.

• Implement and maintain service standards, ensuring consistency in food quality and guest experience.

• Supervise front-of-house and back-of-house teams, ensuring seamless coordination between kitchen and service staff.

• Manage reservations, table arrangements, and overall dining room efficiency.

2. Staff Leadership & Training

• Recruit, train, and lead restaurant staff, ensuring a motivated and well-trained team.

• Conduct performance reviews, provide coaching, and foster professional development opportunities for employees.

• Create a positive working environment that promotes teamwork and high service standards.

3. Customer Experience & Quality Assurance

• Ensure excellent customer service by training staff in guest engagement and hospitality.

• Address customer concerns, handle complaints professionally, and implement improvements based on feedback.

• Oversee restaurant cleanliness, hygiene, and safety standards to comply with regulations.

Qualifications & Skills:

✅ Education & Experience:

• Bachelor’s degree in Hospitality Management, Business Administration, or Food & Beverage Management preferred.

• Minimum 5 years of experience in a supervisor role in restaurants, hotels, or the hospitality industry.

• Proven experience in restaurant operations, staff management, and financial planning.

✅ Technical Skills:

• Strong knowledge of food and beverage service standards, menu planning, and cost control.

• Familiarity with restaurant POS systems, reservation software, and inventory management tools.

• Understanding of health, safety, and sanitation regulations in F&B operations.

✅ Soft Skills & Attributes:

• Excellent leadership, communication, and interpersonal skills.

• Ability to handle high-pressure environments and resolve customer issues effectively.

• Strong problem-solving and decision-making abilities.

• Creativity in menu planning, marketing strategies, and guest experience enhancements.

• Passion for hospitality, food, and creating memorable dining experiences.

What we offer

At Reignwood Holding Co., Ltd.', we are committed to providing our employees with a supportive and enriching work environment. In addition to a competitive salary, we offer a range of benefits, including:

• Employee-rate dormitory with full facilities and shuttle bus service

• Comprehensive health insurance coverage

• Generous holiday entitlement

• Opportunities for career development and training

• A collaborative and inclusive company culture

Asiana Philippines GSA, Inc.

Job Description

• Primarily responsible for managing the revenue performance of Asiana Airlines in the Philippines by promoting its service, products, and brand

• Develop and sustain the relationships with assigned travel agencies to ensure the achievement of the revenue target

• Receive calls from travel agents and direct passengers at any given time

• Assists sales team with regards to travel agent’s concerns

• Assists in- house sales in terms of group bookings, follow- up of groups, and backup when needed

• Coordinates and assists with the reservations and ticketing department when needed

• Plan, organize, and execute marketing activities, especially agents’ events, trade shows, promotions, etc.

• Conducts market analysis and sales strategies to increase sales

• Deals with the principal directly

• Support the Head Office in developing, implementing, and managing digital marketing campaigns to promote products and services

• Prepare a fare sheet for promotions

Qualifications:

·        Must be a college graduate. Bachelor’s in Business Administration, Tourism or any related field.

·        Male or Female

·        Relevant experience in airlines or tourism related industry and knowledge in related reservation and ticketing system is an advantage

·        Minimum of 1 year experience. Fresh graduates are welcome to apply.

·        Must have excellent verbal and written communication skills

·        Must be result-oriented and able to work both independently and within a team environment

·        Keen on details

·        Demonstrates aptitude for problem-solving and an ability to determine solutions

·        Must possess proficiency in using Microsoft Office

Private Advertiser

Job Description

About the role

As the Executive Chef, you will be responsible for leading the culinary team and overseeing all aspects of the kitchen operations at our restaurant located in the Mall of Asia in Pasay City and The Perch, Antipolo Branch. This full-time role is crucial in ensuring the delivery of an exceptional dining experience for our customers.

What you'll be doing

• Develop, maintain and implement creative, high-quality menus that showcase your culinary expertise and cater to the preferences of our diverse customer base

• Manage the kitchen staff, including chefs, line cooks, and food prep workers, to ensure efficient workflow and adherence to food safety standards

• Monitor food inventory, coordinate with suppliers, and implement cost-effective ordering and storage procedures

• Collaborate with the restaurant management team to drive continuous improvement in operational efficiency and customer satisfaction

• Ensure compliance with all relevant health and safety regulations

• Actively participate in the training and development of the culinary team to foster a culture of excellence

What we're looking for

• Minimum 3 years of experience as an Executive Chef or in a similar senior culinary leadership role within the hospitality industry

• Proven track record of developing and executing successful menu concepts that cater to diverse customer preferences

• Excellent culinary skills with a strong understanding of food trends, flavour profiles, and presentation techniques

• Demonstrated ability to lead and motivate a team of culinary professionals

• Proficient in inventory management, cost control, and operational efficiency

• Strong communication and interpersonal skills to work collaboratively with the restaurant management team

• Passion for the hospitality industry and a commitment to providing an exceptional dining experience

About us

Our exclusive restaurant is proud to announce the opening of our new branch located outside the province of Tanay, at the Mall of Asia. As a premier destination for outdoor dining and relaxation in the beautiful landscapes of Antipolo, Rizal, we continue to offer a unique experience at our new branch in Mall of Asia. With comfortable seating and aesthetic surroundings, our new branch is the perfect spot for casual gatherings, special celebrations, or simply unwinding after a long tiring day at work.

Apply now to become our next Executive Chef and be a part of our growing team!

Marina Bay Sands Pte Ltd

Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

Job Responsibilities

• Prepare workstation at the start of shift and ensure all equipment and required work materials are in order.

• Handle room registration for arriving and departure guests in accordance with the Service Quality Review standards.

• Up to date of internal promotions and be familiar with the local community and famous events in Singapore.

• Adapt to changes and ensure adherence to organizational operating procedures and service standards.

• Handle guests’ requests and redirect the request to the appropriate department(s) if request is not within scope and capacity of Front Office ensuring guests’ requests are followed through.

• Handle guests’ challenges and feedback and escalate to higher management if necessary

• Be conversant with manual operations process during downtime of property management system.

• Promote the different categories of guest rooms and MBS operated F&B outlets and offerings and provide assistance to make bookings if required.

• Maintain close liaison with all other departments to have a good understanding of the operational flow to ensure seamless guest experiences.

• Always demonstrate exceptional customer service to guests and fellow employees

• Collect and update guest personal information, preferences, practices, and interests to ensure accurate guest profile and history

• Follow Marina Bay Sands Workplace Safety and Health Policy practices

• To comply with all MBS policies and guidelines.

• Report any work incidents; may include vandalism, fight, fire, abuse, accidents, etc.

• Observe activities in both front and back of the house; report any suspicious characters, items and/or activities to Security Department.

• Respond to emergency situations.

• Practice well-mannered and always groomed as per company standard

• Demonstrate an enjoyment and enthusiasm for work through effective relationships with other Team Members/ Department by embracing OneMBS culture.

• Self -Motivate for continuous learning and development

Job Requirements

Education & Certification

• Applicant must be a full-time matriculated student.

• Internship should contribute to school graduation requirements

Experience

• No experience required as training will be provided

Other Prerequisites

• Proficient knowledge in Microsoft Office applications and Property Management System

• Having a good command of spoken and written English, and any additional language is an advantage

• Pays attention to details and have strong customer service skills

• Mature, meticulous, resourceful, organized, and able to work independently

• A team player and takes initiative to assist other Team Members when required

• Have impeccable follow-through; and “Can Do” attitude and mindset.

• Good guest relation and problem-solving skills

• To be able and willing to work on rotating shifts including weekends and public holidays

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands Pte Ltd

Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

Job Responsibilities

As Supervisor, your role will be to assist the Management team with the following:

• Assist the management staff in planning, coordinating and managing staff and services to ensure the Restaurant operations run efficiently and effectively and that customer service standards are maintained at all times.  Leading a team of Captains, Service Attendants.
• Provide strong presence and leadership amongst the team in absence of management Staff.
• Work with staff in service and food preparation to minimize wastage and increase productivity and efficiency
• Review operating results with the team and identify opportunities to improve performance
• Monitor all cashiering procedures are processed in compliance with accounting standards.
• Inspect table set-ups; check for cleanliness, neatness of the restaurant environment ensuring compliance with standards of cleanliness on a regular basis.
• Review the reservation book, pre-assign designated tables and follow up on all special requests
• Inspect that specified amount of food menus and wine lists are available and in good condition for each meal period
• Ensure pre-shift meetings with staff are carried out and review all information pertinent to the day's business
• Take personal responsibility to resolve guest issues
• Create a work environment that promotes teamwork, performance feedback, recognition, mutual respect and staff satisfaction
• Monitor guest reactions and confer frequently with service staff or captains to ensure guest satisfaction
• Manages Human Resources responsibilities for assigned department(s) to include creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; compliance with company policies and legal requirements
• Responsible for coordinating training of all staff as required
• Maintains guest profiles on a daily basis and takes appropriate actions as necessary.

Job Requirements

Education & Certification

• Certificate or Diploma and extensive F&B experience

Experience

• A minimum of 2 years’ experience at a supervisory level in a 5-star hotel or a deluxe restaurant, preferably those with Michelin-starred or Black Pearl Diamond credentials.

Other Prerequisite

• Basic service, Cantonese food and operational knowledge
• Willing and able to work on shifts, weekends and public holidays
• Able to perform under pressure.
• Must be fluent in English and Mandarin/Cantonese as this role will be required to liaise with English and Mandarin/Cantonese speaking guests.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands Pte Ltd

Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

Job Responsibilities

• Provide friendly, excellent service to all Guests by escorting them to their respective seats.

• Assist staff to perform preparation, table set up and ensure the proper handling of all operating equipment.

• Assume at all times a pleasing and helpful attitude towards each Guest.

• Handle politely and channel all telephone messages received and handle reservations.

• Direct Guests to their table and remember to scatter the Guests evenly at various stations of the restaurant.

• Handle and solve any concerns and questions from customers.

• Supervise servers to ensure excellent customer service is provided every time.

• Support Assistant Manager and Department in achieving all goals and Key Performance Objectives.

Job Requirements

Education & Certification

• Diploma/Degree in hospitality or related field preferred

Experience

• Minimum 1 year at supervisory level

Other Prerequisite

• Food Safety, leadership training program.

• Able to communicate effectively with both English and Mandarin-speaking guests

• Willing to work various shifts, including mornings and afternoons, as well as on public holidays

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands Pte Ltd

Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

JOB SCOPE

• Provide setup & service for breakfast/lunch/dinner operations
• Conduct and perform sequence of service independently
• To possess types of beverage sequence of service
• Conduct and perform canapes/cocktail service
• Able to brew coffee manually and by using machines
• Possess basic F&B Banquets knowledge and type of room configuration
• Read and understand F&B Requirements from BEOs
• Conduct an effective operations briefing & deployment for casuals (up to 20 casuals)
• Understand the procedure of Cash Float for Concession Stand/Cash Bar
• Competent in handling POS EDC Machines Setup & Usage
• Knowledge and compliance with ‘OneMBS’ F&B Standards
• Understand basic computer skills (Prosoft, Microsoft Excel & Word)
• Prepare handover report & key into the Banquet daily summary report
• Possess basic knowledge of emergency contact details
• Manage station of 20 tables for breakfast/lunch/dinner
• Manage up to 200-pax small conference
• Maintain storage areas with proper supplies, organization, and cleanliness.
• Rectify any cleanliness/organization deficiencies as and when required
• Respond, acknowledge and anticipate  promptly to guests requests
• Manage additional tasks assigned by Manager on Duty

Job Requirements

• Proficient in written and verbal English.
• F&B Knowledge and safety.
• Willing and able to work on shifts, weekends and public holidays.
• Prepare for monthly stock and inventory as assigned by manager
• Ensure cleanliness for operating pantries

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands Pte Ltd

Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

Job Responsibilities

• Provide friendly, excellent service to all Guests by escorting them to their respective seats.

• Assist staff to perform preparation, table set up and ensure the proper handling of all operating equipment.

• Assume at all times a pleasing and helpful attitude towards each Guest.

• Handle politely and channel all telephone messages received and handle reservations.

• Direct Guests to their table and remember to scatter the Guests evenly at various stations of the restaurant.

• Handle and solve any concerns and questions from customers.

• Supervise servers to ensure excellent customer service is provided every time.

• Support Assistant Manager and Department in achieving all goals and Key Performance Objectives.

Job Requirements

Education & Certification

• Diploma/Degree in hospitality or related field preferred

Experience

• Minimum 1 year at supervisory level

Other Prerequisite

• Food Safety, leadership training program.

• Able to communicate effectively with both English and Mandarin-speaking guests

• Willing to work various shifts, including mornings and afternoons, as well as on public holidays

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands Pte Ltd

Job Description

Be part of our diverse and inclusive team.

Job Responsibilities

• Provide friendly, excellent service to all Guests by escorting them to their respective seats.

• Assist staff to perform preparation, table set up and ensure the proper handling of all operating equipment.

• Assume at all times a pleasing and helpful attitude towards each Guest.

• Handle politely and channel all telephone messages received and handle reservations.

• Direct Guests to their table and remember to scatter the Guests evenly at various stations of the restaurant.

• Handle and solve any concerns and questions from customers.

• Supervise servers to ensure excellent customer service is provided every time.

• Support Assistant Manager and Department in achieving all goals and Key Performance Objectives.

Job Requirements

Education & Certification

• Diploma/Degree in hospitality or related field preferred

Experience

• Minimum 1 year at supervisory level

Other Prerequisite

• Food Safety, leadership training program.

• Able to communicate effectively with both English and Mandarin-speaking guests

• Willing to work various shifts, including mornings and afternoons, as well as on public holidays

Marina Bay Sands Pte Ltd

Job Description

Job Responsibilities

• Provide friendly, excellent service to all Guests by escorting them to their respective seats.

• Assume at all times a pleasing and helpful attitude towards each Guest.

• Handle politely and channel all telephone messages received and handle reservations.

• Handle and solve any concerns and questions from customers.

• Supervise servers to ensure excellent customer service is provided every time.

• Assist guests on their respective requests, conduct suggestive and up-selling, well-versed in all aspects of the menu.

• Promotes coffee consumption by educating customers; selling coffee and coffee grinding and brewing equipment, accessories, and supplies; preparing and serving a variety of coffee drinks, along with pastries and cookies.

• Welcomes customers by determining their coffee interests and needs.

• Educates customers by presenting and explaining the coffee drink menu; answering questions.

• Sells coffees by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates.

• Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, expresso, expresso lungo, caffe latte, and cappuccino.

• Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar.

• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.

• Maintains safe and healthy work environment by following organization standards and sanitation regulations.

• Improves quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar.

• Support Assistant Manager and Department in achieving all goals and Key Performance Objectives.

Job Requirements

Education & Certification

• Diploma/Degree in hospitality or related field preferred

Experience

• Minimum 1 year at supervisory level

Other Prerequisite

• Food Safety, leadership training program.

• Able to communicate effectively with both English and Mandarin-speaking guests

• Willing to work various shifts, including mornings and afternoons, as well as on public holiday

Marina Bay Sands Pte Ltd

Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

Job Summary

Guest Services creates the first impression for arriving guests. We strive to meet all of our guests upon arrival, welcome and direct them to the check-in desk. We provide efficient luggage handling and temporary storage services, and item delivery assistance. We escort guests to their designated rooms, share about the in-room amenities and facilities, as well as address guests’ requests and queries.

Job Responsibilities

• Accomplish day-to-day operational needs to provides guests with an unforgettable arrival and departure experience. Tasks include but are not limited to, welcoming, directing and meaningfully engaging guests, monitoring baggage-related requests, operating FCS system and answering phone calls in Guest Services Command Center.

• Be meticulously attentive and anticipative towards guests needs.

• Equipped with adequate knowledge of overall products and services found in Marina Bay Sands and in Singapore, to make sound recommendations to guests.

• Intrinsically driven to deliver personalized guest experience in a luxurious way through inter-department collaborations across the Integrated Resort.

• Capture and maintain accurate records of guests’ preferences.

Job Requirements

Education & Certification

• Applicant must be a full-time matriculated student.

• Internship must contribute to school graduation requirements.

Experience

• Prior experience in a hospitality setting or customer-facing role would be a bonus.

Other Prerequisites

• Possess a good command of spoken and written English.

• Pays attention to details

• Possess strong customer service and problem-solving skills

• Mature, meticulous, resourceful, organized and able to work independently

• Excellent team-player with the ability to work independently

• Be operationally ready for deployment.

• Good planning and execution skills

• Ability to manage time, organize, good communication and motivational skills

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands Pte Ltd

Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

Job Responsibilities

• Responsible for forwarding and receiving of all information pertaining to the department
• Receive, record, and distribute various reports / information
• Prepare assignments for morning / evening room attendants
• Prepare Housekeepers daily reports
• Receive, record, and transmit guest requests accurately
• Responsible for entering accurate room status into computer daily and investigate discrepancies.
• Maintain and update administrative data
• Maintain key control
• Monitor lost property
• Maintain monthly attendance records
• Coordinate & follow up with Engineering department on all maintenance requests

Job Requirements

Education & Certification

• Secondary education preferred

Experience

• Minimum 1 year housekeeping operations experience

Other Prerequisites

• Ability to communicate verbally and written effectively; convey information to team members and liaise with stakeholders on their needs and requirements
• Able to communicate effectively with both English and Mandarin-speaking guests
• Able to give clear instructions over the phone
• Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work
• Relevant experience in hospitality environment
• Interact with all levels of Team Members
• Pleasant personality with excellent customer service attitude

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands Pte Ltd

Job Description

Job Responsibilities

• Develop an annual Training Needs Analysis based on changing industry and business requirements, and national standards such as the Workforce Skills Qualifications

• Design, Develop, Monitor and/or Conduct training and development programs based on the department's needs

• Support the company's overall talent development programs such as Internships and Management Traineeships

• Lead, direct, supervise, train, mentor, develop and evaluate Team Members

• Help manage the day-to-day operations, along with the other Executive Housekeepers,

• Maintain close liaison with all associated Departments so that their operational flows and Housekeeping needs are met by our Department

• Establish, implement and monitor an energy conservation procedures for guest rooms and suites, in conjunction with the Director of Facilities

• Establish, implement and monitor a Repair & Maintenance programme for all guest rooms and suites.

• Manage periodic cleaning programmes e.g., mattress turning

• Ensure that all available computer systems are used to maximum effect

• Spot check at least 3 vacant clean rooms or suites per day, so that the entire complement of rooms and suites is checked at least once every six months

• Ensure all tasks are performed on time and according to safety standards

• Provide a clean, safe and pleasing environment for all Guests and Team Members

• Perform all duties in accordance with Marina Bay Sands policies and within the realm of the Marina Bay Sands corporate vision, mission and values
  

Job Requirements

Education & Certification

• Diploma or Degree preferred

Experience

• Minimum of 5 years relevant industry skills with at least 3 years of Training and Development experience

• Preferably 3 years or more as an Executive Housekeeper in a 5-star hotel

Other Prerequisites

• Housekeeping fundamentals, including both guest rooms and suites, and Public Areas

• Experience in conducting needs analysis, curriculum development, training delivery and evaluation techniques and/or Learning and Development or Organisational Development consulting experience

• Knowledge of Adult Education principles and practice

• WSQ Advanced Certificate in Training and Assessment is preferred

• Fluent in English. Additional regional languages highly regarded

• Excellent presentation, facilitation, communication and motivational skills

• Strong leadership skills and the ability to operate and successfully arbitrate in a complex international, multicultural environment

• Excellent time management, organizational planning, and analytical skills

• Strong liaison, consultation and relationship building skills

• Ability to work both independently and as a team member

• Ability to handle multiple priorities and projects

• Be willing to work any day and any shift

• Have a well groomed, professional appearance

• Meet the attendance guidelines of the job and adhere to Departmental and Company policies

• Work inside and continuously maneuver in and around all areas of the department

• Possess good manual dexterity and be able operate all housekeeping and office equipment

• Respond to visual and aural cues

Marina Bay Sands Pte Ltd

Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

Job Responsibilities

• Assist in performing VIP Guest meet and greet, escort guest within premises and farewell process according to the service standards.

• Up to date of internal promotions and be familiar with in the local community, famous events in town and local offerings.

• Adapt to changes and ensure adherence to organizational operating procedures and service standards.

• Collaborate closely with all internal team and relevant departments to ensure seamless guest experience.

• Perform Butler personalized service by remembering guest preferences, anticipating guest needs, respond promptly, according to service standards and always ensure guest satisfaction.

• Responsible of cleanliness and orderliness of butler suites, ensure with complete suites set-up, daily amenity arrangements, equipment are in good working condition.

• Assist in-room dining service.

• Respond to guest requests and answer queries; able to do quick research if an answer is not readily available, liaise with other relevant departments and act professionally according to service standards.

• Attend to laundry, dry cleaning, ironing, mending, and shoe polishing as needed.

• Run errands for guest as assigned including shopping, entertainment and flight ticket purchase, food purchase, deliveries, and packages.

Apply Operational Risks

• Follow Marina Bay Sands Workplace Safety and Health Policy practices.

• To comply with all MBS policies and guidelines.

• Report any work incidents; may include vandalism, fight, fire, abuse, accidents, etc.

• Observe activities in both front and back of the house; report any suspicious characters, items and/or activities to Security Department.

• Respond to emergency situations

Participate Employee Engagement

• Practice well-mannered and always groomed as per company standard

• Demonstrate an enjoyment and enthusiasm for work through effective relationships with other Team Members/ Department by embracing OneMBS culture.

• Self -Motivate for continuous learning and development

Involve in Documentation, Financial and report management

• Attend scheduled departmental meetings as required.

• Contribute ideas in support of the company vision, mission, value, and guiding principles.

• Active involvement in Sands Care and sustainability programs.

• Perform any other duties and responsibilities as and when assigned by Management.

Job Requirements

Education & Certification

• Applicant must be a full-time matriculated student.

• Internship should contribute to school graduation requirements

Experience

• No experience required as training will be provided

Other Prerequisites

• Proficient in the use of Property Management System

• Capable to use Microsoft Office applications and presentation skills

• Having a good command of spoken and written English, and any additional language is an advantage

• Pays attention to details and have strong customer service skills

• Mature, meticulous, resourceful, organized, and able to work independently

• A team player and takes initiative to assist other Team Members when required

• Have impeccable follow-through; and “Can Do” attitude and mindset.

• Be ready to work every day and every shift

• Good guest relation and problem-solving skills

• Good planning and execution skills

• To be able and willing to work on rotating shifts including weekends and public holidays

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands Pte Ltd

Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

Job Responsibilities

• The management of a section with the assistance of Commis Chefs
• The preparation and cooking of food to the restaurant specific standards
• Development and supervision of the Commis Chef on section
• Awareness and implementation of waste controls
• Section stock control and rotation
• Completion of the cleaning schedule for the kitchen
• Understand the functional administration of the restaurant, i.e., docket procedures, stations, table numbers, food labelling, etc.
• Detailed knowledge of the full menu 
• Compliance with legal requirements under the H&S act 1974 and food hygiene
• Adherence to all policies, procedures, standards, specifications, guidelines and training programs
• Reporting of maintenance issues to the relevant parties
• All restaurant and menu standards adhered to at all times
• Food produced to highest standards and to restaurant specification
• Wastage kept to an absolute minimum
• Stock items used in the correct order
• Ability to give a detailed description of all dishes
• All health and safety requirements met and documentation including cleaning schedules and temperature records completed 
• Full support given to Sous and Head Chef and colleagues
• Smooth and efficiently run section, tasks completed in a timely manner
• Regular and consistent training, coaching and support given to Commis chefs

Job Requirements

Education & Certification

• Diploma in Culinary Arts / Pastry 

Experience

• Minimum 5 years of experiences in a full fletch kitchen with at least 2 years in the similar capacity.

Other Prerequisite

• Possess food hygiene and safety certification
• Able to work on rotating shifts, weekends & public holidays
• Demonstrates a full understanding of their role and carries it out in line with their job description
• Works effectively with the rest of the team
• Prioritize tasks and demonstrate effective time management and coordinating, controlling and managing different resources
• Communicates clearly, professionally and concisely whilst actively listening to others and giving consideration to their needs and opinions
• Tries to take the bigger picture into consideration and is confident as to when and where to seek guidance and clarity from senior members of the team.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

PT Accor Advantageplus

Job Description

PT Accor Advantageplus

Job Description

Strategem Ventures Management Inc.

Job Description

About the role

Strategem Ventures Management Inc. is seeking a skilled and detail-oriented Revenue Audit professional to join our dynamic team in our Metro Manila office. As a fulltime Revenue Audit specialist, you will play a crucial role in ensuring the accuracy and integrity of our financial records, contributing to the overall success of our gaming operations.

What you'll be doing

• Conducting comprehensive audits of revenue streams, transactions, and accounting records to identify potential discrepancies or irregularities

• Analysing financial data to detect trends, patterns, and areas for improvement in revenue management

• Preparing detailed audit reports and presenting findings to management, recommending corrective actions and process enhancements

• Collaborating with cross-functional teams to implement and monitor internal control systems and procedures

• Staying up-to-date with industry regulations, best practices, and emerging trends in revenue audit and compliance

• Providing training and guidance to finance and operations personnel on revenue auditing processes and requirements

What we're looking for

• Bachelor's degree in Accounting, Finance, or a related field

• Minimum 1 years of experience in revenue auditing, preferably in the gaming or hospitality industry

• Strong analytical and problem-solving skills, with the ability to identify and resolve complex financial issues

• Excellent attention to detail and a keen eye for identifying discrepancies and anomalies

• Proficient in financial reporting, data analysis, and the use of audit software and tools

• Thorough understanding of relevant industry regulations, compliance requirements, and best practices

• Effective communication and interpersonal skills, with the ability to present complex financial information to both technical and non-technical stakeholders

What we offer

At Strategem Ventures Management Inc., we are committed to providing our employees with a rewarding and fulfilling work environment. We offer competitive compensation, comprehensive benefits, and ample opportunities for professional development and career growth. Our company culture is built on collaboration, innovation, and a shared passion for excellence in the gaming and hospitality industry.

If you are passionate about revenue auditing and are eager to contribute to the success of a leading gaming company, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to careers@strategemventuresmanagement.com.

Chooks to Go Inc.

Job Description

QUALIFICATIONS

• Graduate of Bachelor of Science in Restaurant management

• With at least two years experience in Front-of-the-house

• Above average communications skills -- written, verbal, and interpersonal

• Excellent leadership skills, adaptability, and flexibility

• Computer literate

• Trainable and willing to extend hours if necessary

• Has a keen eye for details

DUTIES AND RESPONSIBILITIES

• Supervises and closely works with the Dining team

• Reports all unsafe working conditions, operational needs and equipment or aspect of the dining area in need of repair

• Assists with managing stocks and inventory

• Assists with training new staff members

• Monitors standard service procedure

• Ensures that all guests are satisfied with the service

• Focuses on safety and health regulations

• Address customer needs, feedbacks, and complaints

• Guarantees that SSOP are being implemented

• Checks and updates kitchen elements

Caviar Careers

Job Description

POSITION: UAE
 
Housekeeper
 
POSITION LOCATION:  OVERSEAS WORK OPPORTUNITY
 
Abu Dhabi Private Estate UAE
The Client will arrange the work visa and relocation if not local

PURPOSE OF THE POSITION
 
The Housekeeper will be responsible for maintaining the cleanliness and organization of the estate's interior spaces, ensuring they meet the exacting standards of our discerning residents. The ideal candidate will have a keen eye for detail, a strong work ethic, and a commitment to delivering exceptional service.

QUALIFICATIONS / LICENSES / SKILLS
 

• Proven experience as a Housekeeper in a similar luxury or high-end residential setting, preferably within a UHNW private estate or prestigious hospitality establishment.
• Exceptional cleaning skills and attention to detail, with the ability to maintain the highest standards of cleanliness and presentation.
• Strong organizational skills and the ability to prioritize tasks effectively in a fast-paced environment.
• Excellent communication and interpersonal skills, with a professional and courteous demeanor.
• Ability to work independently with minimal supervision, as well as part of a team.
• Physical stamina and the ability to lift and move heavy objects as needed.
• High level of personal grooming and hygiene
• Respect for confidentiality and discretion when handling sensitive information and personal belongings.
• Fluent in English

• Perform daily cleaning duties, including dusting, vacuuming, mopping, and polishing surfaces in all interior areas of the estate, such as living spaces, bedrooms, bathrooms, and common areas.
• Clean and maintain high-end furnishings, fixtures, and decorative items with care and attention to detail, following specific instructions and guidelines for delicate materials.
• Change linens, make beds, and ensure guest accommodations are prepared to the highest standards of cleanliness and comfort.
• Organize and tidy up spaces, including closets, cabinets, and storage areas, ensuring items are properly stored and accessible as needed.
• Clean and sanitize kitchen and dining areas, including appliances, countertops, and dining ware, adhering to food safety standards and guidelines.
• Monitor and replenish cleaning supplies and amenities, ensuring adequate stock levels are maintained at all times.
• Collaborate with other members of the housekeeping team and estate staff to coordinate tasks, share information, and ensure efficient operations.
• Respect residents' privacy and confidentiality, maintaining discretion and professionalism at all times.
• Follow health, safety, and sanitation protocols, including proper handling of cleaning chemicals and equipment, to ensure a safe and healthy environment for residents and staff.

Newport World Resorts

Job Description

JOB SUMMARY

The Assistant Executive Housekeeper operates under the general direction of the Executive Housekeeper, overseeing the daily operations of the housekeeping department, including managing both rooms and public areas. This position requires strong technical expertise, particularly in handling hotel pre-opening tasks, to ensure that all housekeeping preparations are executed efficiently and meet high cleanliness and presentation standards. The role involves planning, organizing, and supervising the work of housekeeping staff to achieve these standards, while also contributing to guest satisfaction, staff training, and budget management.

RESPONSIBILITIES

Operational Management

• Supervise daily operations of the Housekeeping Department, including planning and organizing work schedules for supervisors and attendants.
• Regularly inspect guestrooms, especially those designated for VIP arrivals and public areas, ensuring they meet quality standards.
• Handle guest complaints and internal concerns efficiently, providing timely updates to the Executive Housekeeper.

Coordination and Communication

• Maintain steady communication with the Front Office regarding room allocations, special amenities, and any necessary setups for guest arrivals.
• Collaborate with Engineering for the prompt resolution of maintenance issues, ensuring all defect issues are monitored and followed up regularly.
• Attend inter-departmental meetings to ensure effective collaboration and coordination.

Financial Management

• Monitor departmental costs to achieve financial objectives, focusing on cost-efficient operations, including labor and supply expenses.
• Participate in budget preparation and manage inventory, including linen and operating equipment, ensuring timely replenishment and organization.

Staff Training and Development

• Assist in developing training plans and conducting training sessions to enhance staff competencies in housekeeping standards and customer service.
• Maintain an updated task competency inventory for all room personnel, conducting regular training and development activities.
• Ensure adherence to hygiene and grooming standards among staff, promoting a high level of professionalism.

Standards Compliance

• Ensure all guestrooms and public areas are regularly maintained, clean, and in good working condition.
• Monitor compliance with standard operating procedures, including those related to lost and found, key control, and health and safety for employees and guests.
• Prepare and implement departmental goals and objectives, ensuring alignment with organizational standards.

QUALIFICATIONS

• College graduate of any four (4) year degree
• At least three to five (3-5) years experience in the same capacity, preferably from a Five star Hotel or in a related land-based Hospitality environment.
• Pre-opening experience is an advantage
• Attention to detail and a commitment to maintaining high cleanliness standards
• Knowledge of proper cleaning techniques, chemical handling, and equipment use
• Basic knowledge of safety, hygiene, sanitation, and fire/life safety protocols in the workplace
• Proficiency in housekeeping management systems
• Strong leadership and team management skills in a multicultural and dynamic environment
• Ability to develop and mentor staff
• Ability to utilize and implement the disciplinary action process through coaching and counseling to enhance performance and address behavioral issues
• Familiarity with human resources policies and practices
• Ability to work positively and cooperatively in a diverse team environment to meet overall established timeframes for the entire housekeeping operation
• Ability to communicate diplomatically with department heads, coworkers, and other staff members to resolve problems and negotiate resolutions
• Superior customer service and conflict resolution abilities
• Understanding of vendor management, contract and procurement processes
• Certifications in Housekeeping or Hotel Management are a plus
• Proficiency in computer software, including Google Suite applications and internet navigation
• Ability to generate reports and presentations
• Understanding of guest services, including needs assessment, service standards, and guest satisfaction evaluation

DoubleDragon Properties Corp.

Job Description

FRONT OFFICE SUPERVISOR

Responsible for supervising Front Office operations of hotel and providing support to the Duty Manager

Qualifications

• Graduate of BS Hotel and Restaurant Management or any related course
• Minimum of 3 years experience as Front Office Associate and 1-year experience in a supervisory role
• Experienced in OPERA system
• Excellent oral communication skills
• Customer-service oriented

Duties and Responsibilities

• Provide Front Desk Staff with necessary training and support as directed by management
• Resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation
• Supervise and monitor activities of all Front Desk staff and Concierge making sure they adhere to the Hotel's standards of excellence and to the Hotel's policies and procedures outlined in the employee handbook
• Strictly monitors the grooming of Front Desk staff and Concierge at all times
• Be able to work various shifts, weekends, and holidays; be flexible with scheduling and assisting Front Desk staff and Concierge with scheduling conflicts whenever possible; be on time for scheduled Shifts
• Greet, check-in, and check out guests; handle walk-ins, stay-overs, and room changes

Private Advertiser

Job Description

A well-established and reputable company is venturing in the hospitality industry and is seeking an experienced and results-driven General Manager to lead its operations. This role is ideal for someone with a strong background in hospitality management who thrives in a fast-paced environment and is excited about building a successful operation from the ground up.

Key Responsibilities

• Establish the systems and processes of all departments including front office, housekeeping, F&B, and maintenance.

• Lead, mentor, and develop department heads and staff to achieve high performance and excellent customer service.

• Drive revenue growth through strategic planning, cost control, and maximization of occupancy and profitability.

• Ensure compliance with health, safety, and company standards at all times.

• Build and maintain relationships with guests, suppliers, and key stakeholders.

• Analyze financial reports, set KPIs, and take corrective action as needed.

• Report directly to the executive leadership/board.

Requirements

• Proven experience as a General Manager or in a senior leadership role within the hospitality industry.

• Strong leadership, interpersonal, and communication skills.

• Solid understanding of hotel operations, guest services, and revenue management.

• Ability to work under pressure and manage multiple priorities.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.

• Experience in boutique hotels, resorts, or multi-property operations is an advantage.

Why Join Us?

• Opportunity to lead and shape a high-performing team.

• Competitive salary package with performance incentives.

• Dynamic and supportive work environment.

• Confidential and professionally managed recruitment process.

Okada Manila

Job Description

Company description:

Okada Manila, a Forbes 5-star destination in the Philippines, seamlessly blends unmatched hospitality, gaming, and entertainment across 30 breathtaking hectares. Known for its unique service philosophy, Okada Manila combines the warmth of Filipino hospitality with the precision of Japanese excellence, ensuring every guest feels truly special.

Guests can marvel at The Fountain, a world-renowned water choreography masterpiece, or enjoy the expansive gaming floor—the largest in the Philippines—featuring a wide array of table games and electronic gaming machines. Exclusive clubs like Perlas, Maharlika, and the VIP Club offer elite gaming experiences for discerning guests.

For families, PLAY and Thrillscape provide exciting and engaging entertainment options designed to cater to both developmental and recreational needs. The Sole Retreat and the Forbes 5-star-rated The Retreat Spa offer sanctuaries promoting wellness and relaxation. Culinary delights await at over 40 dining venues, and a variety of shopping options ensure convenience and a premium experience at your fingertips.

Business travelers will find state-of-the-art facilities for meetings, incentives, conferences, and exhibitions (MICE), offering well-appointed spaces equipped with the latest technology. Cove Manila, a world-class indoor beach club, serves as an exclusive venue for private events and daycations, providing a stunning backdrop for special occasions under a UV-protected dome. The Okada Manila Entertainment Group (OMEG) brings world-class performances to life, enriching the vibrant entertainment landscape.

Guests can stay in one of 1,001 accommodations, each designed for comfort and sophistication. Digital innovations, including the Okada Online Casino and the Okada Manila App, make it easier than ever to enjoy the offerings.

The Assistant Front Office Manager provides guest services as well as supervision, direction and leadership in Front Office in accordance with the objectives, performance and quality standards established by Okada In the absence of a Front Office Manager, Associate Director of Front Office Operations, Assistant Director of Guest Relations or Executive Director of Hotel Operations, one should act as a bridge between the front and back of house.

• Has knowledge of operational system being used in Front Office such as Opera Property Management System, Vision, EDC Machines and other machines/equipment's being used at the operations
• Establishes and maintains department organization, manning and productivity ensuring a smooth operation based on forecasted occupancy
• Hires the best individual based on the market condition  Utilizes and develops communication tools and channels for the dissemination of information and workflow in all sections
• Maintains and enforces all quality standards and procedures from guest's pre-arrival, to guest's arrival, during guest's stay and departure
• Manages the group requirements to ensure that commitments are efficiently delivered.
• Checks and monitors departures and arrivals
• Monitors workflow in the various sections under the Front Office; ensures that all areas are properly covered
• Conducts Rooms Controlling meeting and team briefings, monthly meetings.
• Monitors daily room situations
• Handles guest complaints and service recovery
• Drives upsell revenue
• Prepares, reviews and submit all reports in a timely manner
• Maintains the highest standards of professionalism, ethics and attitude towards all hotel guests and colleagues
• Identifies the training needs of the Front Office team and conducts the training whenever possible
• Performs other tasks that maybe assigned by the Management from time to time

Educational Requirement:

• Diploma or degree in Hospitality Management is preferable

Experience Requirement:

• Minimum of 3-5 years management experience in a Front Office position within a luxury 5 Star International Hotel
• International or local customer relations exposure

Skills and Attributes:

Leadership Skills

• Has effective leadership skills, staff motivation
• Excellent in planning and has good execution skills
• Displays exceptional commitment to improving customer service
• Motivates others to achieve business objectives and common goals
• Provides visible leadership to employees

Technical Skills:

• Understanding of Hotel Property Management System (preferably Opera)
• Computer literate o Has good financial and business acumen

Other Qualifications:

• Skilled in written and spoken English
• Able to work under pressure, on overtime, on flexible shifts including overnight, weekends and holidays on rotation basis
• Service oriented, has initiative, calm and organized o Consistently well-groomed

DoubleDragon Properties Corp.

Job Description

Job Description:

• Ensuring employees are offering exceptional customer service.
• Making sure customers are satisfied with the service and products.
• Motivates and maintains good staff relations.
• Checks cleanliness of lobby and public areas, lights and as well as Front Office Associates in proper and orderly appearance and behavior.
• Maintain contact person at night.
• Handles guest complaints and other related problems and reports on the Front Office Manager’s Log.
• Performs Night Audit.
• Monitors the safety and security of all staff and guests at all times.
• Must have clear, complete knowledge and understanding of the following:
  • Hotel employees’ rules and regulations
  • Hotel policy on Fire, Hygiene, Health, Safety and Emergency procedures
  • Product knowledge, hotel facilities, services, promotions and Front Office Opera operations
  • Cost-cutting measures of the department and hotel
  • Proper decorum and required grooming standards
• Notes, refers and relays to concerned departments, sections and personnel special guest instructions, complaints and requests.
• Follows up action within 15 minutes and gets feedback to guest as necessary.
• Greets, assists, and checks-in VIP and special attention guests when necessary.
• Performs the night batch procedures.
• Ensures all endorsements for their shift are carried out and resolved. Formally logs endorsements to the next or concerned shift/s.
• Recommends other service and facilities of the hotel.
• Performs showrooms as necessary.
• Provides accurate information to guests to his utmost ability.
• Attends periodic section or departmental meetings as required.
• Decides during the high occupancy periods, regarding: walk-in guests and release room blocked because of no-shows.
• Works closely with Front Office Supervisor in dealing with Due-out guests.
• Assists in handling room lockset problems.
• Assists the Front Office Associates and Concierge if they are busy.
• Handles lost and found of hotel guests’ valuables.
• Performs other tasks assigned by Hotel Manager.

Qualifications:

• Graduate of Hotel and Restaurant Management or any related course
• Minimum of 2 years of experience as Front Office ManagerMS Office, OPERA System and other relevant software/applications
• Strong oral and written communication skills
• Good time management skills
• Flexibility/adaptability
• Can perform with minimum supervision