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Restaurant and Banquet Manager

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

For our refined and personalized F&B Operation, we are now welcoming applicants for the position of Restaurant & Banquet Manager for a small and elegant a la carte restaurant, a small bar lounge, a side walk cafe, pool side dining, room service and a small function room for 150 pax theatre style.

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

  • Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
  • Training up your staff to deliver a high standard of friendly and personalized service to guests
  • Managing daily F&B operations of the restaurant, bar and banqueting
  • Soliciting guest feedback
  • Using that feedback to help us improve our F&B operation
  • Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

  • You love the business of Fine Dining within the context of a small boutique hotel.
  • You have a strong and adventurous disposition.
  • You love exploring new cultures.
  • You love communicating with people, even if they have trouble understanding you.
  • You truly love the sense of achievement in training up your team and making things happen with them.
  • You are flexible and can change focus quickly.
  • You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

  • A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
  • Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
  • Banqueting experience is highly desirable
  • Previous experience living/working outside your home country, preferably in Asia.
  • Good F&B business acumen.

You'll get:

  • A core role with a unique and leading boutique hotel in Laos.
  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
  • An environment where you're given opportunity to grow.
  • Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

  Apply Now  

Waiter

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Waiter

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Waiter.

This challenging full time hands-on position is for you if you:

  • Providing excellent food & beverage service to hotel guests staying with us and using our meeting facilities
  • Serving guests at the restaurant, bar, poolside and banqueting/ meetings of up to 250 pax
  • Soliciting guest feedback to improve our F&B operation
  • Perform any other duties as assigned by the hotel's management
  • Work on a split shift system. 6 day work week

Position reports to the Restaurant & Banquet Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

You'll get:

  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a dynamic General Manager with a strong hospitality background.
  • An environment where you're given opportunity to grow and advance in your F&B career.
  • Economy air ticket, tax free salary, suitable sharing accommodation on site, laundry, staff meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Assistant Hotel Accountant

Featured
Settha Palace HotelLaos - Vientiane
Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.


Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.


Key Responsibilities:

  • Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
  • Ensuring that the bookkeeping is done accurately.
  • Assist with preparing the monthly Financial Package.
  • Handling & monitoring the General Ledger Accounts.
  • Daily auditing of all records pertaining to revenue of the hotel.
  • Prepares daily income and statistics reports.
  • Prepares relevant documents for incorporation in the monthly accounts.
  • Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

  • 4-year bachelor's degree in Finance and Accounting or related major.
  • Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
  • 2 years work experience required.
  • Good command of English language.
  • Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Guest service Assitant

14-May-2025
Hotel Granada Johor Bahru (Care Luxury Sdn Bhd) | 54871 - Bukit Indah, Johor
This job post is more than 31 days old and may no longer be valid.

Hotel Granada Johor Bahru (Care Luxury Sdn Bhd)


Job Description

About the role

Join the dynamic team at Hotel Granada Johor Bahru as a Guest Service Assistant. In this full-time role, you will be responsible for providing exceptional customer service and ensuring a seamless experience for all guests during their stay at our hotel located in the vibrant Bukit Indah area of Johor.

What you'll be doing

  • Greet and welcome guests upon arrival, ensuring a warm and friendly first impression
  • Efficiently check-in and check-out guests, handling all queries and requests with professionalism
  • Assist guests with their luggage and guide them to their rooms
  • Respond to and resolve guest inquiries and complaints in a timely and courteous manner
  • Manage the front desk, answering calls and emails, and providing information about the hotel's facilities and local attractions
  • Maintain accurate records of guest information, reservations, and room availability
  • Support the housekeeping and maintenance teams to ensure the hotel is well-presented and meeting guest expectations
  • Contribute to a positive work environment and foster a culture of exceptional customer service

What we're looking for

  • Previous experience in a guest-facing role in the hospitality industry, preferably in a hotel environment
  • Strong communication and interpersonal skills, with the ability to interact with guests from diverse backgrounds
  • Excellent problem-solving and decision-making abilities, with a customer-centric approach
  • Proficiency in English and Bahasa Malaysia, with the ability to communicate effectively
  • Flexible and adaptable, with the willingness to work in a fast-paced environment, including weekends and public holidays
  • A positive attitude, enthusiasm, and a passion for delivering exceptional customer service

What we offer

At Hotel Granada Johor Bahru, we are committed to providing our employees with a supportive and nurturing work environment. We offer a competitive salary, opportunities for career development, and a range of benefits, including:

  • Comprehensive medical and dental insurance coverage
  • Attractive staff accommodation and meals
  • Opportunities for training and professional development
  • Discounts on hotel stays and dining for you and your family
  • A dynamic and diverse team environment where your contributions are valued
  • About us

    Hotel Granada Johor Bahru, operated by Care Luxury Sdn Bhd, is a leading hospitality provider in the region. With a reputation for exceptional service and luxurious accommodations, we are committed to creating memorable experiences for our guests. Join our team and be a part of our continued growth and success.

    Apply now and become a valuable member of the Hotel Granada Johor Bahru team!

    Regional Beverage Innovation Trainer (CDO)

    14-May-2025
    Dempsey Resource Management Inc. | 54833 - Cagayan de Oro, Misamis Oriental
    This job post is more than 31 days old and may no longer be valid.

    Dempsey Resource Management Inc.


    Job Description

    Regional Beverage Innovation Trainer
    (Cebu/CDO/Davao)
    Job description
    Role Overview: This role starts with a 3-month training in Manila at our main office, after
    which to be assigned to one of our distribution partner locations in Cebu and Davao.
    • Beverage Innovation: Create and launch new beverage recipes that align with market
    trends and consumer preferences.
    • Training Programs: Train distribution partners, baristas, and entrepreneurs to
    improve product knowledge, sales strategies, and beverage preparation techniques.
    • Support Sales Growth: Provide hands-on expertise in product applications and
    recipes to support the sales team and clients.
    • Monitor & Collaborate: Track distribution partner performance, provide feedback,
    and help them represent our brand effectively.
    • Explore Opportunities: Conduct regional market coverage to identify new business
    opportunities.
    Requirements:
    • A creative thinker with a strong interest in beverages, trends, and customer
    engagement.
    • Experienced in coffee preparation, brewing methods, and advanced barista
    techniques.
    • Skilled in delivering training programs and crafting engaging content like modules
    and videos.
    • A team player with excellent communication and presentation skills.
    Preferred Qualifications:
    • Bachelor’s degree in Culinary Arts, Hospitality, or a related field (or equivalent
    experience).
    • Proven barista experience with certifications like SCA Barista Skills (a plus).
    • Instructional or training experience in the food and beverage industry.
    Location: Cebu/CDO/Davao- 1 each location
    Schedule: Monday to Friday- 8:00am-6:30pm
    Pay: Php25,000.00 - Php30,000.00 per month negotiable

    *T-5/7/25

    Regional Beverage Innovation Trainer/25-30k/CDO

    14-May-2025
    Dempsey Resource Management Inc. | 54837 - Cagayan, Cagayan Valley
    This job post is more than 31 days old and may no longer be valid.

    Dempsey Resource Management Inc.


    Job Description

    Requirements:
    • A creative thinker with a strong interest in beverages, trends, and customer engagement.
    • Experienced in coffee preparation, brewing methods, and advanced barista techniques.
    • Skilled in delivering training programs and crafting engaging content like modules and videos.
    • A team player with excellent communication and presentation skills.

    Preferred Qualifications:
    • Bachelor’s degree in Culinary Arts, Hospitality, or a related field (or equivalent experience).
    • Proven barista experience with certifications like SCA Barista Skills (a plus).
    • Instructional or training experience in the food and beverage industry.

    Job description:
    Role Overview: This role starts with a 3-month training in Manila at our main office, after which to be assigned to one of our distribution partner locations in Cebu and Davao.
    • Beverage Innovation: Create and launch new beverage recipes that align with market trends and consumer preferences.
    • Training Programs: Train distribution partners, baristas, and entrepreneurs to improve product knowledge, sales strategies, and beverage preparation techniques.
    • Support Sales Growth: Provide hands-on expertise in product applications and recipes to support the sales team and clients.
    • Monitor & Collaborate: Track distribution partner performance, provide feedback, and help them represent our brand effectively.
    • Explore Opportunities: Conduct regional market coverage to identify new business opportunities.

    Location: Cebu/CDO/Davao- 1 each location
    Schedule: Monday to Friday- 8:00am-6:30pm
    Pay: Php25,000.00 - Php30,000.00 per month negotiable

    Restaurant Asst. Manager/Manager - Mang Inasal (Cavite, Rizal, Quezon)

    14-May-2025
    Jimcar & Son’s Philippine Corporation | 54894 - Calabarzon
    This job post is more than 31 days old and may no longer be valid.

    Jimcar & Son’s Philippine Corporation


    Job Description

    Job Description

    Responsible for the development and achievement of the store business objectives such as Sales and Profitability targets, customer satisfaction & Food, Safety, and Cleanliness standards; People Management and Development; and Store adherence to operating systems and standards and compliance with all government requirements.

    Operations Management

    • Defines and achieves Store Sales targets and Sales Growth targets. Responsible for facilitating sales and marketing orientation with the store team by leading them in defining customer needs, and sales opportunities, and designing and implementing sales building and local store marketing strategies.

    • Leads the team in SWOT analysis to create sales-building strategies, operational effectiveness, and organizational management;

    • Leads in building store/brand awareness through community relations and client or customer engagement initiatives

    • Evaluates Customer Satisfaction Survey results and conducts self-audit to diagnose areas for improvement, and sets standards toward the achievement of Food, Safety, and Cleanliness goals;

    • Prepares Store Operations Budget and reviews monthly P&L; Determines cost management and productivity improvement strategies; People Management and Development a. Identifies people development needs such as training and competency building activities needed by the team to strengthen the operational capability and personal effectiveness; b. Approves and implements succession and individual development plan for Team c. Facilitates effective performance management, coaching, and mentoring d. Leads in team huddles, and meetings, and communicates business and organizational updates

    QUALIFICATIONS:

    • Bachelor’s Degree preferably in Food, Hotel and Restaurant Management or Administration and/or any Business Related course o Three to four (3-4) years of leadership function in a service-oriented industry such as retail, hotel, restaurant, or quick-service restaurant, among others

    • Demonstrates high customer management orientation, with the ability to make decisions and take actions to ensure customer needs are met;

    • People management capability in coaching, developing, and supervising a team;

    • Knowledge of basic store operations, with the capability to assess operational improvements, compliance to defined standards, sales, and profitability

    • Willing to be assigned in Cavite / Rizal/ Catanauan Quezon

    Director of Front Office

    14-May-2025
    Regal Hotels International | 54862 - Causeway Bay, Wan Chai District
    This job post is more than 31 days old and may no longer be valid.

    Regal Hotels International


    Job Description

    The hotel Director of Front Office is a strategic leader responsible for overseeing the seamless operation of the Front Office and Concierge departments. This role ensures exceptional guest experiences, drives operational efficiency, and leads a high-performing team to uphold the hotel’s service standards and financial goals. The ideal candidate will possess strong leadership skills, a deep understanding of luxury hospitality, and a proven ability to manage guest relations and staff development. 

    Key Responsibilities

    1.      Operational Management 

    a.      Oversee daily operations of the Front Office (reception, reservations, guest services) and Concierge teams, ensuring adherence to brand standards and SOPs. 

    b.     Monitor room inventory, check-in/check-out processes, and billing accuracy to maximize guest satisfaction and revenue. 

    c.      Coordinate with Housekeeping, Maintenance, and Sales teams to resolve guest issues and optimize room availability. 

    d.     Implement innovative strategies to enhance service delivery, streamline workflows, and improve departmental performance. 

    2.      Team Leadership & Development 

    a.      Recruit, train, mentor, and evaluate Front Office and Concierge staff to maintain a culture of excellence. 

    b.     Conduct regular performance reviews, provide constructive feedback, and develop training programs to address skill gaps. 

    c.      Foster a collaborative, guest-centric work environment that prioritizes employee engagement and professional growth. 

    3.      Guest Experience Excellence 

    a.      Act as the escalation point for guest complaints, ensuring swift resolution and personalized service recovery. 

    b.     Lead the Concierge team in delivering bespoke guest experiences, including VIP arrivals, special requests, and local recommendations. 

    c.      Analyze guest feedback (e.g., surveys, reviews) to identify trends and implement service improvements. 

    4.      Financial & Reporting Oversight

    a.      Manage departmental budgets, labor costs, and resource allocation to meet financial targets. 

    b.     Monitor key metrics such as RevPAR, occupancy rates, and upsell performance, providing actionable insights to senior management. 

    c.      Approve payroll, scheduling, and overtime in alignment with budgetary guidelines.

    5.      Compliance & Safety 

    a.      Ensure compliance with health, safety, and security protocols, including emergency procedures and data privacy regulations. 

    b.     Conduct regular audits of front office systems (e.g., PMS) and concierge logs to maintain accuracy and accountability. 

    Qualifications

    ·         Bachelor’s degree in hospitality management, Business Administration, or related field. 

    ·         Minimum 5+ years** of experience in front office operations, with at least 2 years in a managerial role. 

    ·         Proficiency in Property Management Systems (e.g., Opera, Fidelio) and Microsoft Office Suite. 

    ·         Exceptional interpersonal, communication, and problem-solving skills. 

    ·         Flexibility to work shifts, weekends, and holidays as required. 

     

    Banquet Chef

    14-May-2025
    Radisson Hotel Group | 54825 - Cebu City, Cebu
    This job post is more than 31 days old and may no longer be valid.

    Radisson Hotel Group


    Job Description

    Do you crave the taste of success? Can you handle the heat in the kitchen and keep your team cool at the same time? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!

    Our Kitchen Team has a taste for developing the flavors to cook up a storm and strives to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.

    As Chef de Partie - Banquet, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

    Interested then why not say Yes I Can! as we are looking for passionate people just like you!

    Key Responsibilities of the  Chef de Partie - Banquet :

    • Supports the smooth running of the banquet kitchen department, where all aspects of the guest dining experience throughout the whole Hotel are delivered to the highest level
    • Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to enquiries and problem resolution
    • Support to deliver on plans and objectives where kitchen initiatives & hotel targets are achieved
    • Supervises the kitchen team fostering a culture of growth, development and performance within the department
    • Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained
    • Builds and maintains effective working relationships with all key stakeholders
    • Takes ownership with banquet team to review and scrutinize the performance of the food offering, providing recommendations that will drive financial performance
    • Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required
    Requirements of the Chef de Partie - Banquet :
    • Experience in banquet kitchen at least 2 years of the same capacity
    • Strong supervisory skills with a hands-on approach and lead-by-example work style
    • Commitment to delivering exceptional guest service with a passion for the hospitality industry
    • Ability to find creative solutions with proven problem-solving capabilities offering support where required
    • Personal integrity, with the ability to work in an environment that demands excellence, time and energy
    • Strong communication skills

    Radisson Blu Cebu

    Cebu City, Philippines

    Enjoy a five-star retreat at our Cebu hotel near the city center

    Located in the heart of Cebu City, the Radisson Blu Cebu provides five-star accommodations just minutes from the Mactan Channel and right next to Cebu International Port. Enjoy sweeping views of the channel and the city as well as proximity to cultural attractions and beautiful white-sand beaches. A walkway connects the hotel to the popular SM City Cebu Mall. Corporate travelers are well placed for the city’s main business and industrial parks, and Mactan Cebu International Airport (CEB) is just 11 kilometers away.

    Whether you’re in Cebu for business or a vacation with your loved ones, take time to relax by our stunning outdoor pool and enjoy refreshments from the Pool Bar. You can stay energized with regular workouts in our well-equipped fitness center or book a treatment in our holistic spa to feel utterly pampered.

    CAREERS
    Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.

    To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com.

    Operations Manager

    14-May-2025
    Sotogrande Hotel and Resort Group | 54881 - Cebu City, Cebu
    This job post is more than 31 days old and may no longer be valid.

    Sotogrande Hotel and Resort Group


    Job Description

    About the role

    We are seeking an experienced Operations Manager to join Vista Mar Beach Resort & Country Club in Lapu-Lapu City. As Operations Manager, you will be responsible for overseeing the day-to-day operations of our resort, ensuring the highest standards of guest service and efficiency across all departments. This is a full-time position based on-site.

    What you'll be doing

    • Manage and coordinate the activities of various departments such as front desk, housekeeping, food & beverage, and facilities to ensure seamless operations

    • Develop and implement operational policies, procedures, and systems to optimise efficiency and productivity

    • Monitor budgets, analyse financial data, and make data-driven decisions to improve profitability

    • Oversee the recruitment, training, and development of the operations team to build a high-performing and engaged workforce

    • Liaise with Corporate Office Managers and Group General Manager to identify and resolve issues, and implement continuous improvement initiatives

    • Ensure compliance with all relevant laws, regulations, and health and safety standards

    • Foster a positive, guest-centric culture and lead by example

    What we're looking for

    • Minimum 5 years of experience in a similar operations management role within the hospitality industry

    • Strong problem-solving and decision-making skills with the ability to think strategically

    • Excellent communication and interpersonal skills to effectively manage a diverse team

    • Proficient in budget management, financial analysis, and data-driven decision making

    • Thorough understanding of hospitality operations, including guest service, housekeeping, food & beverage, and facilities management

    • Ability to work well under pressure and multitask effectively

    • Degree in Hospitality Management or a related field preferred

    What we offer

    At Sotogrande Hotel and Resort Group, we are committed to providing a supportive and enriching work environment for our employees. In addition to a competitive salary, we offer a range of benefits, including:

    • Comprehensive health insurance after meaningful years of service

    • Generous paid time off and financial assistance upon regularization

    • Opportunities for professional development and career advancement

    • A dynamic and collaborative team culture that values work-life balance

     

    Executive Assistant Manager

    14-May-2025
    Filinvest Land Inc. | 54882 - Cebu City, Cebu
    This job post is more than 31 days old and may no longer be valid.

    Filinvest Land Inc.


    Job Description

    FILINVEST COMPANY: QUEST HOTEL AND CONFERENCE CENTER, CEBU


    Position Summary: 

    The Executive Assistant Manager (EAM) supports the General Manager in the overall management and strategic direction of the hotel. The EAM oversees key departments particularly Rooms Division and Food & Beverage and ensures operational excellence, guest satisfaction, and profitability across all areas. This role is crucial for driving high service standards, motivating teams, and achieving the hotel's business goals.

    Scopes and Responsibilities:

    • Provides strategic direction and hands-on management to ensure that all departments including Front Office, Housekeeping, Food & Beverage, Security, Engineering, Human Resource, Sales & Marketing, Finance and IT work in harmony to deliver consistent service excellence. 

    • Ensures that every guest interaction reflects the hotel's commitment to outstanding service by leading initiatives that elevate the guest experience. Implementing guest recognition programs, maintaining guest history and profile accuracy, handling VIP arrivals and courtesy calls, and taking immediate action on feedback and complaints.

    • Supports the financial success of the hotel by monitoring key performance indicators such as occupancy, Average Daily Rate (ADR), and RevPAR. Reviews budgets, forecasts, and flash reports; analyzing variances; and working closely with Sales, Marketing, and Reservations to align strategies and optimize revenue.

    • Ensures departmental expenditures remain within approved budgets, prevents unnecessary procurement, and helps implement rate structures and pricing strategies that support profitability while maintaining service quality and guest value.

    • Oversees the overall performance and service quality of the Front Office and Rooms Division to ensure seamless guest arrivals, stays, and departures.

    • Enforces brand and service standards, ensures room readiness, supports VIP handling, and promotes proactive customer engagement. Ensures that the guest journey is smooth, personalized, and consistently aligned with the hotels brand promise.

    • Plays a vital role in building a high-performing team culture by supporting the recruitment, onboarding, training, and supervision of staff across all departments. 

    • Ensures that team members are aligned with the hotel's service standards, brand values, and operational goals. By fostering open communication, accountability, and recognition.

    • Enhances staff motivation, retention, and productivity, ultimately contributing to service excellence and guest satisfaction.

    • Ensures the hotel operates in full adherence to safety, security, health, and regulatory standards. This includes overseeing the implementation of key control procedures, sanitation protocols, fire safety measures, and emergency preparedness plans.

    • Works closely with the Security, Engineering, and Housekeeping departments to conduct routine inspections, mitigate risks, and ensure all team members are trained in safety procedures.

    • Ensures compliance with local laws, brand policies, and industry best practices to protect guests, staff, and property.

    • Works closely with the IT team to identify tech-related service gaps, support digital innovation, ensure data security compliance, and implement improvements that enhance operational efficiency and guest convenience.

    • Ensures alignment, accountability, and transparency throughout hotel operations by effectively coordinating communication between departments, the General Manager, and the corporate office.

    Qualifications:

    • Bachelors degree in Hospitality Management, Hotel and Restaurant Administration, Business Administration, or related field.

    • Masters degree or equivalent training in Hotel Management or Business is an advantage.

    • Minimum of 5 - 7 years of progressive hotel operations experience, including at least 3 years in a senior management or leadership capacity.

    • Strong background in Food and Beverage, Front Office, Housekeeping, and Rooms Division operations.

    • Experience in guest relations, quality service delivery, and service recovery.

    • Familiarity with financial reporting, budget planning, and revenue optimization

    Regional Beverage Innovation Trainer (Cebu)

    14-May-2025
    Dempsey Resource Management Inc. | 54834 - Cebu, Central Visayas
    This job post is more than 31 days old and may no longer be valid.

    Dempsey Resource Management Inc.


    Job Description

    Regional Beverage Innovation Trainer
    (Cebu/CDO/Davao)
    Job description
    Role Overview: This role starts with a 3-month training in Manila at our main office, after
    which to be assigned to one of our distribution partner locations in Cebu and Davao.
    • Beverage Innovation: Create and launch new beverage recipes that align with market
    trends and consumer preferences.
    • Training Programs: Train distribution partners, baristas, and entrepreneurs to
    improve product knowledge, sales strategies, and beverage preparation techniques.
    • Support Sales Growth: Provide hands-on expertise in product applications and
    recipes to support the sales team and clients.
    • Monitor & Collaborate: Track distribution partner performance, provide feedback,
    and help them represent our brand effectively.
    • Explore Opportunities: Conduct regional market coverage to identify new business
    opportunities.
    Requirements:
    • A creative thinker with a strong interest in beverages, trends, and customer
    engagement.
    • Experienced in coffee preparation, brewing methods, and advanced barista
    techniques.
    • Skilled in delivering training programs and crafting engaging content like modules
    and videos.
    • A team player with excellent communication and presentation skills.
    Preferred Qualifications:
    • Bachelor’s degree in Culinary Arts, Hospitality, or a related field (or equivalent
    experience).
    • Proven barista experience with certifications like SCA Barista Skills (a plus).
    • Instructional or training experience in the food and beverage industry.
    Location: Cebu/CDO/Davao- 1 each location
    Schedule: Monday to Friday- 8:00am-6:30pm
    Pay: Php25,000.00 - Php30,000.00 per month negotiable

    *T-5/7/25

    Senior / Guest Service Executive

    14-May-2025
    THE CLAN HOTEL | 54840 - Central Region
    This job post is more than 31 days old and may no longer be valid.

    THE CLAN HOTEL


    Job Description

    Who are we?

    CLAN — A term that instantly evokes a sense of kinship and community. A way of life embraced and translated into society by every culture the world over. And while a ‘clan’ may be a centuries-old concept, what it represents is as valued today as it has been through time — an extraordinary sense of belonging; an exclusive club with members of a similar frame of mind — and now the inspiration behind a fresh expression of hospitality that fuses authenticity with international expectations.

    Job Expectations

    • Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries.
    • Understanding the guests’ preferences to ensure that services offered meet their needs.
    • Stay well-informed about the hotel facilities and functions as well as be updated on all tourist-related information.
    • Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.
    • Approach any additional tasks assigned by superiors diligently and professionally.

    Requirements

    • O Levels or equivalent.
    • Able to work rotating shifts, weekends and Public Holidays.
    • Positive attitude with an outgoing personality and good communications skills.
    • Those without experience are welcome to apply.

    Employees will get to enjoy benefits such as Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage.

    Senior / Guest Service Assistant

    14-May-2025
    THE CLAN HOTEL | 54841 - Central Region
    This job post is more than 31 days old and may no longer be valid.

    THE CLAN HOTEL


    Job Description

    If you have a passion for providing exceptional hospitality services and a dedication to crafting unforgettable guest experiences, we'd love to connect with you. We are actively seeking skilled individuals to become valued members of our Front Office team at The Clan Hotel.

    Job Expectations

    • Collaborate closely with the Assistant Manager to provide courteous and efficient services to guests. Responsively and tactfully address guest complaints, requests, and inquiries.
    • Maintain close communication with Concierge, Reception, Bell Counter, and Front Office Cashier regarding guest arrivals and departures.
    • Build connections with in-house guests and those on extended stays, offering assistance as needed.
    • Conduct courtesy calls to guests, ensuring their comfort and satisfaction.
    • Stay well-informed and updated on all tourist-related information.
    • Manage and maintain stock of promotional materials for daily operations.
    • Approach any additional tasks assigned by superiors diligently and professionally.

    Requirements

    • Minimum completion of PSLE or its equivalent.
    • Able to work rotating shifts, weekends and Public Holidays.
    • Positive attitude with an outgoing personality and good communication skills.
    • Those without experience are welcome to apply.

    Employees will get to enjoy benefits such as Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage.

    Service Staff & Restaurant Assistant Manager (Japanese Speaking)

    14-May-2025
    Good Job Creations (Singapore) Pte Ltd | 54842 - Central Region
    This job post is more than 31 days old and may no longer be valid.

    Good Job Creations (Singapore) Pte Ltd


    Job Description

    [Job ID: 947513]

    Responsibilities:

    • Provide warm and professional customer service to the guests.
    • Assist in basic food preparation and support the kitchen team as needed.
    • Ensure the cleanliness and orderliness of the dining and kitchen areas.
    • Support restaurant management in daily operations, including coordinating with team members for smooth service.
    Requirements:
    • Non-experience candidates are welcome to apply.
    • Proficiency in English & Japanese language to liaise with internal and external Japanese speaking clients (preferably JLPT N1)
    • Have good communication skills and a hospitality mind
    • Working experience in F&B is an added advantage.
    We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

    Please kindly refer to the Privacy Policy of Good Job Creations for your
    reference: https://goodjobcreations.com.sg/en/privacy-policy/

    EA Personnel Name: Yuhei Kawazu 
    EA Personnel Registration Number: R25129543 
    EA License No.: 07C5771

    Service Supervisor

    14-May-2025
    DAY ONE PTE. LTD. | 54844 - Central Region
    This job post is more than 31 days old and may no longer be valid.

    DAY ONE PTE. LTD.


    Job Description

    Responsibilities:

    • Assist the management with daily operational matters
    • Motivate team members and maintain a high level of team cohesiveness
    • Ensure staff adhere to company SOP
    • Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
    • Plan routine cleaning of the outlet
    • Routine inventory stock checking
    • Maintain Food Hygiene and Safety Standards
    • Execution of maintenance schedule for equipment and perform routine inspections
    • Able to resolve any service disruptions or customer complaints
    • Able to demonstrate excellent communication and interpersonal skills
    • Responsible for the preparation work of outlet opening and closing during operation hours

    Requirements:

    • A minimum of 2 year of relevant experience in KTV/Restaurant Service/Retail or equivalent
    • At least a Certificate in Food & Beverage service
    • Great communication skills
    • Able to commit shift work, weekends and public holidays

    Kitchen Supervisor

    14-May-2025
    DAY ONE PTE. LTD. | 54845 - Central Region
    This job post is more than 31 days old and may no longer be valid.

    DAY ONE PTE. LTD.


    Job Description

    Responsibilities:

    • Oversee day to day operations of the facility.
    • Schedule preparation, pre-planning and resource forecasting to all activities.
    • Monitor and control food management on site as to ensure proper storage and unnecessary wastage.
    • Foster positive communications and relationships with team members, management, vendors and clients.
    • Provide for site safety and security, devise and implement site policies and standard operating procedures.
    • Handle emergencies appropriately according to established procedures, prepare and file accident reports.
    • Supervise and evaluate staff, complete employee reviews; keep accurate records of employee attendance and timesheets; provide positive direction to motivate quality performance, discipline personnel when necessary and appropriate.
    • Interview candidates; onboard and help in training new hires.
    • Set goals and oversee work to completion, schedule and track assignments.
    • Communicate with customers regarding products and services.
    • Liase and work closely with customers.
    • Any other ad-hoc duties as assigned from time to time.

    Requirements:

    • A minimum of 2 years of relevant experience in KTV/Restaurant Service/Retail or equivalent.
    • At least a Certificate in Food & Beverage service.
    • Great communication skills.
    • Able to commit shift work, weekends and public holidays.

    Restaurant Captain

    14-May-2025
    DAIKOKU PTE. LTD. | 54846 - Central Region
    This job post is more than 31 days old and may no longer be valid.

    DAIKOKU PTE. LTD.


    Job Description

    We are a dimsum/izakaya restaurant. We welcome you to join us and be part of our success as the following:

    1. Captain (Full Time)

    $2k - $2.2k Monthly

    ★5 days work weekly up to 44 hours

    Benefits for Full Timer:

    *Uniform provided

    *Staff meal provided

    *Staff insurance provided

    *Annual leave starts from 7 days/year

    *Medical benefits

    (Up to 14 days for paid outpatient sick leave and 60 days for paid hospitalisation leave. The 60 days of paid hospitalisation leave includes the 14 days paid outpatient sick leave entitlement.)

    *Medical claim (1 receipt $30, up to $300/year)

    *Attractive bonus schemes

    Shop Address

    Daikoku Japanese Izakaya

    5 Kadayanallur Street Singapore 069183

    (Beside maxwell food centre)

    Assistant Manager

    14-May-2025
    Grand Copthorne Waterfront Hotel Singapore | 54860 - Central Region
    This job post is more than 31 days old and may no longer be valid.

    Grand Copthorne Waterfront Hotel Singapore


    Job Description

    Key Responsibilities:

    • Supervise and coordinate guest services operations, ensuring seamless delivery of services and adherence to quality standards.
    • Oversee the management of rooms’ inventory and allocations, optimizing revenue and maximizing occupancy rates.
    • Cultivate and maintain professional relationships with house guests, actively seeking opportunities to enhance their experience.
    • Lead front office operations, implementing innovative solutions to enhance guest satisfaction and operational efficiency.
    • Provide concierge services, including arranging transportation, making reservations, and offering local recommendations.
    • Facilitate guests' access to hotel services, ensuring prompt response to requests and efficient handling of inquiries.
    • Foster effective communication through regular briefings, updates, and collaborative brainstorming sessions within the department.
    • Collaborate closely with other departments to ensure cohesive teamwork and a unified approach to guest service.

    Ideal Requirements:

    • Excellent communication and leadership skills, with the ability to thrive in a fast-paced environment.
    • Strong customer service orientation and a dedication to maintaining high service standards.
    • 3-5 years of progressive experience in guest services or a related field within the hospitality industry.
    • Proven ability to lead and motivate a team, driving performance and fostering a culture of excellence.
    • Exceptional interpersonal skills and a passion for delivering memorable guest experiences.
    • Ability to adapt to changing priorities and multitask effectively in a dynamic environment.

    Senior / Guest Service Assistant

    14-May-2025
    Oasia Hotel Singapore | 54980 - Central Region
    This job post is more than 31 days old and may no longer be valid.

    Oasia Hotel Singapore


    Job Description

    Responsibilities

    • Work closely with the Assistant Manager and provide courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries
    • Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures
    • Establish contacts with house guests/ long staying guests and renders assistance when neccessary
    • Make courtesy calls to guests
    • Requisite and keep stock of promotional materials for daily operations
    • Ensure efficient and courteous services in baggage, transport handling and general enquiries

    Requirements

    • O-Level or equivalent
    • Willing to perform rotating shifts
    • Positive attitude with outgoing personality and good communication skills
    • Experience in hospitality and knowledge of Opera will be advantageous

    Employees will get to enjoy benefits such as Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage.

    Regional Beverage Innovation Trainer/25-30k/Davao

    14-May-2025
    Dempsey Resource Management Inc. | 54836 - Davao del Norte, Davao
    This job post is more than 31 days old and may no longer be valid.

    Dempsey Resource Management Inc.


    Job Description

    Requirements:
    • A creative thinker with a strong interest in beverages, trends, and customer engagement.
    • Experienced in coffee preparation, brewing methods, and advanced barista techniques.
    • Skilled in delivering training programs and crafting engaging content like modules and videos.
    • A team player with excellent communication and presentation skills.

    Preferred Qualifications:
    • Bachelor’s degree in Culinary Arts, Hospitality, or a related field (or equivalent experience).
    • Proven barista experience with certifications like SCA Barista Skills (a plus).
    • Instructional or training experience in the food and beverage industry.

    Job description:
    Role Overview: This role starts with a 3-month training in Manila at our main office, after which to be assigned to one of our distribution partner locations in Cebu and Davao.
    • Beverage Innovation: Create and launch new beverage recipes that align with market trends and consumer preferences.
    • Training Programs: Train distribution partners, baristas, and entrepreneurs to improve product knowledge, sales strategies, and beverage preparation techniques.
    • Support Sales Growth: Provide hands-on expertise in product applications and recipes to support the sales team and clients.
    • Monitor & Collaborate: Track distribution partner performance, provide feedback, and help them represent our brand effectively.
    • Explore Opportunities: Conduct regional market coverage to identify new business opportunities.

    Location: Cebu/CDO/Davao- 1 each location
    Schedule: Monday to Friday- 8:00am-6:30pm
    Pay: Php25,000.00 - Php30,000.00 per month negotiable

    Restaurant Manager

    14-May-2025
    Private Advertiser | 54906 - Downtown Core, Central Region
    This job post is more than 31 days old and may no longer be valid.

    Private Advertiser


    Job Description

    The Restaurant Manager oversees and supports the operations at dining establishment to ensure profitability and an enjoyable dining experience.

    Role & Responsibilities

    Business Operations

    • Oversee daily operations, ensuring high-quality food, seamless service, and a welcoming ambiance.

    • Ensure adherence to SOPs, including service recovery, task cycles, and cost control, and review procedures to align with best practices.

    • Drive sales, food quality, and guest experience, implementing strategies to improve revenue and manage feedback.

    • Maintain safety, hygiene, and cleanliness per NEA/SFA regulations, conducting routine inspections and corrective actions.

    • Manage staffing, ensuring optimal schedules and labor cost efficiency.

    • Handle administrative tasks, including payroll, employee documentation, and HR policy compliance, addressing ad-hoc operational needs.

    • Oversee inventory management, ordering, supplier coordination, and audits to minimize wastage and optimize procurement.

    Strategic Planning & Collaboration:

    • Collaborate with the Executive Chef and Sous Chef on menu development and seasonal offerings.

    • Partner with HQ for restaurant partnerships, promotions, and ad-hoc projects.

    • Coordinate with the Reservation Manager on event sales and ensure smooth execution.

    People Management

    • Monitor staff performance, set goals, provide feedback, and implement development plans to meet expectations.

    • Supervise restaurant operations, delegate tasks, and maintain service standards.

    • Foster a culture of innovation, encouraging staff contributions and guiding them through new practices and changes. 

    Customer Service

    • Lead and coach service staff, ensuring they uphold high service standards and deliver an exceptional guest experience.

    • Regularly assess service processes and implement improvements based on guest feedback.

    • Address customer feedback promptly to enhance satisfaction and foster loyalty.

    Adhering to Quality and Standards

    • Oversee food and beverage preparation, ensuring adherence to recipes, portion sizes, and presentation standards.

    • Conduct regular quality control checks to maintain food safety, taste, and presentation standards.

     

    Requirement:

    • At least 5 years of relevant experience in F&B restaurants

    • Willing to be involved in hands on operations

    • Excellent communication and interpersonal skills

    • Ability to work effectively under pressure in a fast-paced environment

    • Ability to work cohesively with fellow team members as part of a team

       

    5 Days work/week rostered, must be able to work weekends.
    Time: Between 10.30am to 3pm and 5.30pm to 10.30pm (Split Shift) - 44 Hours/Week

    Assistant Restaurant Manager

    14-May-2025
    Private Advertiser | 54909 - Downtown Core, Central Region
    This job post is more than 31 days old and may no longer be valid.

    Private Advertiser


    Job Description

    Are you passionate about delivering exceptional dining experiences and driving restaurant success? Join our team as an Assistant Restaurant Manager and play a pivotal role in creating memorable moments for our guests while ensuring our operations run smoothly and profitably.

    What to expect:

    • Support the Restaurant Manager in overseeing daily operations, ensuring exceptional service, food quality, and guest satisfaction.

    • Conduct shift briefings, align team priorities, and oversee adherence to standard operating procedures.

    • Address guest concerns promptly and resolve issues professionally to ensure positive outcomes and satisfaction.

    • Oversee reservation management, guest seating, waitlist handling, and accurate wait-time communication.

    • Promote events, menu offerings, and special promotions to increase reservations.

    • Perform administrative tasks, including reservation logs, guest records, and management reports.

    • Support additional duties as assigned by the Restaurant Manager to ensure smooth operations.

    • Assist with staff training, scheduling, performance monitoring, and feedback.

    • Manage inventory, including ordering, supplier coordination, and waste control.

    • Ensure compliance with health, safety, and hygiene standards through routine inspections.

    Requirement:

    • Willing to be involved in hands on operations

    • Excellent communication and interpersonal skills

    • Ability to work effectively under pressure in a fast-paced environment 

    5 Days work/week rostered, must be able to work weekends.
    Time: Between 10.30am to 3pm and 5.30pm to 10.30pm (Split Shift) - 44 Hours/Week

    General Manager (Japanese Speaking)

    14-May-2025
    Pasona Singapore Pte. Ltd. | 54896 - Downtown Tanjong Pagar, Central Region
    This job post is more than 31 days old and may no longer be valid.

    Pasona Singapore Pte. Ltd.


    Job Description

    • Basic Salary + Daily Meal Allowance + VB

    • Nearest MRT: Tanjong Pagar

    • 44 hours work week (Shift work)

    Job Summary:

    Seeking an experienced and dynamic General Manager (GM) to lead the operations of a high-end dining and bar establishment. The venue will have a total of 200+ seats, consisting of a large dining space, a collaborative bar area, and small private rooms for unique whisky experiences

    Job Description

    • Oversee the overall operations of the venue, including managing both front-of-house and back-of-house operations.

    • Ensure excellent guest experiences by maintaining high standards in service, food quality, and ambiance.

    • Manage and lead a team, including hiring, training, and supervising staff across all departments.

    • Collaborate closely with the leadership team to achieve revenue and operational targets.

    • Handle budgeting, inventory management, and financial reporting.

    • Maintain relationships with suppliers, particularly for the exclusive whisky offerings.

    • Coordinate the renovation process and manage the opening phase of the restaurant/bar.

    • Work with the management to expand the venue’s brand, ensuring consistency and quality across all operations.

    • Work closely with the Executive Chef and Bar Manager to ensure seamless service between kitchen and bar teams.

    Job Requirement

    • At least 5+ years of experience in F&B management, ideally in high-end dining or bar establishments.

    • Proficiency in Japanese is essential to convey the existence and experience of whisky to important Japanese speaking clients.

    • Strong leadership and people management skills, with a proven ability to develop and inspire teams.

    • Experience in managing large-scale operations with a focus on both quality service and profitability.

    • Familiarity with whisky offerings and spirits would be advantageous.

    • Excellent communication skills and the ability to collaborate effectively with international team

    • Able to commit to commit Weekends and Public Holidays

    We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

    By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

    Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

    EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

    PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

    Please find Privacy Policy Agreement from the below link.

    http://www.pasona.com.sg/privacy.html

    Khoo Tiffany
    EA Registration No: R22107626
    Pasona Singapore Pte. Ltd.
    EA License No: 90C4069

    SUPERVISOR

    14-May-2025
    LLOYD MANPOWER RESOURCES PTE. LTD. | 54850 - East Region
    This job post is more than 31 days old and may no longer be valid.

    LLOYD MANPOWER RESOURCES PTE. LTD.


    Job Description

    Maintain knowledge and ensure compliance with departmental policies and standard service procedures.

    Supervise efficient upkeep of tools through proper usage of equipment and devices.

    Analyze all guest requirements and prepare plans resolve customer care related issues and satisfy guests.

    Monitor and ensure optimal cleanliness, sanitation for all growth oriented organizational projects.

    Manage and administer supply of linen cloths and uniforms to staff members for cleaning rooms and other private suits.

    Perform regular investigation on design and provide all materials and devices to ensure enhancement of better services.

    Assist all room service staff members to work properly and provide maximum facilities to guests to outlet.

    Monitor all phone calls to room service department to ensure timely resolution for same.

    Facilitate procedures to take orders from visitors in systematic way and ensure compliance to all regulations and standards of department.

    Monitor bar set-up maintenance programs, check buffet/reception tables and coffee breaks process plus initiate plans to enhance beauty of hotels.

    Coordinate with various departments and ensure staff set up and supply remain according to departmental standards.

    Monitor and ensure completion of orders, administer all maintenance projects plus communicate with engineering staff for all repairs.

    Prepare documents and maintain adherence to departmental standards.

    Monitor status of assignments and any follow-up in association with manage plus supervisor in waiting list.

    Overhaul and monitor archives plus check price list of food and drinks inclusive and analyze on food and drinks.

    Inspect food and beverage product preparation programs and maintain goodwill of company.

    Housekeeper

    14-May-2025
    Transparent BPO, Inc. | 54823 - Greenhills, San Juan City, Metro Manila
    This job post is more than 31 days old and may no longer be valid.

    Transparent BPO, Inc.


    Job Description

    About Company

    Transparent BPO is a leading provider of contact center BPO services. Through talent, process and technology we integrate with our client’s brand and culture to deliver a superior customer experience across all channels. We are looking for talented people who are committed to achieving excellence and will help us to continue to be a world-class provider of outsourced contact center solutions for our clients.

    Job Overview

    The Housekeeper is responsible for cleaning and organizing facilities, buildings, and/or establishments. Their job involves physical work such as cleaning inside & outside areas, light-carrying of cleaning equipment, and collecting & disposing of garbage.  

    S/he is able to attend to our facilities with integrity and attention to detail.

    The goal is to create a clean & orderly environment for our guests that will become a critical factor in maintaining and strengthening our reputation.

    Responsibilities and Duties

    Perform a variety of cleaning activities such as vacuuming, sweeping, mopping, dusting and polishing

    Ensure all rooms and areas are cared for and inspected according to standards

    Protect equipment and make sure there are no inadequacies

    Required Knowledge and Skills

    • Proven experience as a Cleaner or Housekeeper

    • Ability to work with little supervision and maintain a high level of performance

    • Customer-oriented and friendly

    • Prioritization and time management skills

    • Working quickly without compromising quality

    • Knowledge of English language

    • High school degree

    Evaluation of Performance

    • The Housekeeper will be evaluated regularly to measure the effectiveness and success of the security process.

    Reporting Structure

    • Direct Manager: Facilities Manager

    Education/Experience

    • High School diploma is required, and at least 1-year proven experience as a BPO Housekeeper

    Chef ( Western Cuisine )

    14-May-2025
    The Supreme HR Advisory Pte Ltd | 54908 - Holland Village, Central Region
    This job post is more than 31 days old and may no longer be valid.

    The Supreme HR Advisory Pte Ltd


    Job Description

    • Dempsey / Dairy Farm / Serangoon Garden

    • 5/6 day available

    • Attractive Salary Package 

    • Company Benefits & Incentives

    • Western Cuisine

     

    Requirements:

    • Degree holder

    • Able work on weekends / public holidays

    Job Scope: 

    • Prepare and cook menu items in accordance with specifications from recipes

    • Maintain highest quality and consistent products standards

    • Ensure safe and proper use of equipment at all times

    • Maintain a high standard of cleanliness in and around workstation and strictly abide with health/sanitation regulations

    • Any other ad-hoc duties base on operational needs

    Chin Wai Loon Reg No: R24121618
    The Supreme HR Advisory Pte Ltd EA No: 14C7279

    Front Office Supervisor (Injap Tower Hotel)

    14-May-2025
    DoubleDragon Properties Corp. | 54879 - Iloilo City, Iloilo
    This job post is more than 31 days old and may no longer be valid.

    DoubleDragon Properties Corp.


    Job Description

    FRONT OFFICE SUPERVISOR

    Responsible for supervising Front Office operations of hotel and providing support to the Duty Manager

     

    Qualifications

    • Graduate of BS Hotel and Restaurant Management or any related course
    • Minimum of 3 years experience as Front Office Associate and 1-year experience in a supervisory role
    • Experienced in OPERA system
    • Excellent oral communication skills
    • Customer-service oriented

     

    Duties and Responsibilities

    • Provide Front Desk Staff with necessary training and support as directed by management
    • Resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation
    • Supervise and monitor activities of all Front Desk staff and Concierge making sure they adhere to the Hotel's standards of excellence and to the Hotel's policies and procedures outlined in the employee handbook
    • Strictly monitors the grooming of Front Desk staff and Concierge at all times
    • Be able to work various shifts, weekends, and holidays; be flexible with scheduling and assisting Front Desk staff and Concierge with scheduling conflicts whenever possible; be on time for scheduled Shifts
    • Greet, check-in, and check out guests; handle walk-ins, stay-overs, and room changes

    Homestay Front Desk Manager

    14-May-2025
    Neofrontier Sdn Bhd | 54868 - Johor Bahru, Johor
    This job post is more than 31 days old and may no longer be valid.

    Neofrontier Sdn Bhd


    Job Description

    About the role

    Neofrontier Sdn Bhd, a leading hospitality company, is seeking a passionate and experienced Homestay Front Desk Manager to join our growing team in Johor Bahru, Johor. In this full-time role, you will be responsible for overseeing the day-to-day operations of our homestay accommodations, ensuring exceptional guest experiences.

    What you'll be doing

    • Oversee the daily operations of the front office, including check-in and check-out processes, guest services, and reservations.

    • Ensure that all front office staff are trained and equipped to provide excellent customer service to Company guests.

    • Develop and implement policies and procedures for front office operations to optimize efficiency and guest satisfaction.

    • Manage room inventory and rate management to maximize revenue.

    • Resolve customer inquiries, complaints and issues in a timely and professional manner.

    • Manage employee schedules and ensure adequate staffing levels to meet guest needs.

    • Conduct regular performance evaluations for front office staff and provide feedback and coaching for improvement.

    • Ensure compliance with all Company policies, procedures, and regulations.

    What we're looking for

    • Minimum 3 years of experience in a similar front desk or guest services role within the hospitality industry

    • Strong customer service orientation and the ability to handle guest inquiries and complaints effectively

    • Excellent communication and interpersonal skills, with the ability to interact with guests and staff at all levels

    • Proficient in using hotel management software and other relevant computer applications

    • Knowledge of hospitality industry regulations, policies, and best practices

    • Ability to work in a fast-paced environment and multitask efficiently

    • Adaptability and problem-solving skills to handle various operational challenges

    What we offer

    At Neofrontier Sdn Bhd, we are committed to providing our employees with a supportive and rewarding work environment. As a Homestay Front Desk Manager, you will enjoy competitive salary, opportunities for career advancement, and a range of benefits, including EPF, Socso, OT & Performance Bonus.

    About us

    Neofrontier Sdn Bhd is a leading hospitality company dedicated to providing exceptional accommodations and experiences for our guests. With a strong presence in Johor Bahru, we are known for our innovative homestay offerings, which blend local culture and modern amenities. Join our dynamic team and be a part of our continued growth and success.

    Apply now for this exciting opportunity to become the Homestay Front Desk Manager at Neofrontier Sdn Bhd.

    Executive Sous Chef (Mixed Rice Stall)

    14-May-2025
    Kopitiam Investment Pte Ltd | 54905 - Joo Koon, West Region
    This job post is more than 31 days old and may no longer be valid.

    Kopitiam Investment Pte Ltd


    Job Description

    The Executive Sous Chef will be responsible for overseeing all aspects of kitchen operations, including menu creation, food preparation, staff management, and ensuring the highest standards of food quality and presentation. You will also be expected to maintain food safety and sanitation standards while fostering a positive and collaborative work environment.

    Job Responsibilities

    • Manages operations, workflow, and organization across multiple outlets.

    • Conducts site visits to monitor food quality, kitchen standards, and staff performance.

    • Hires, trains, supervises, motivates, and leads Head Cooks across locations to maintain high culinary standards and a cohesive vision.

    • Develops and oversees menu and specials implementation across all outlets.

    • Facilitates communication and collaboration between kitchen teams for best practice sharing and efficiency.

    • Ensures optimal stock levels through proactive ordering and inventory maintenance to minimize waste and maximize cost-effectiveness.

    • Assists in monitoring and analyzing food and labor costs across outlets to improve efficiency and profitability.

    • Implements and enforces food safety and sanitation procedures to comply with health regulations.

    • Addresses operational issues to ensure smooth kitchen functioning.

    • Fosters a positive and collaborative work environment with all stakeholders.

    • Lead and supervise a high performance operations team by cultivating a culture of learning, feedback, and resilience. Coach team members to adopt a growth mindset, pursue development opportunities, and take ownership of their growth and performance.

    • Oversee team performance and manage HR-related matters in collaboration with the HR Business Partner (HRBP).

    Job Requirement

    • Preferably someone with a diploma/ degree in F&B, operations management or related courses.

    • At least 3-5 years of experience in F&B operations, or in related field

    • Practical, hands-on approach with strong problem-solving abilities in relation to stall operations and customer service.

    • Excellent interpersonal, communication, and leadership skills.

    • Proven track record in leading large teams and managing multi-site operations.

    • Resilient, adaptable, and able to thrive in a fast-paced environment.

    • In-depth knowledge of food safety regulations (WSH, HACCP, MUIS, NEA, SFA) and industry best practices.

    • Demonstrated ability to lead through change with agility and a growth mindset — fostering innovation, embracing challenges, and nurturing a culture of continuous learning.

    • Proficiency in Microsoft Office Suite and business analysis tools.

    Chef

    14-May-2025
    Jd Central Kitchen Pte. Ltd. | 54853 - Kampong Ubi, Central Region
    This job post is more than 31 days old and may no longer be valid.

    Jd Central Kitchen Pte. Ltd.


    Job Description

    Job Descriptions

    Ensure that the culinary team maintains quality and standard of cooking whilst complying to health and safety standard

    In charge of cooking and preparations of all dishes

    Following kitchen and hygiene set standards

    Preparations of food

    Responsible of management and progress of cooks

    To remove any hazards and make safe any defects in the kitchen or equipment

    Ensuring of food quality and presentations of food placement

    Training of new team members

    In charge of food ingredient ordering

    Capable to come up with new dishes on a quarterly basis

    Job Requirements

    At least 5 years of experience as a Chef

    Able to commit 6 days of work per week

    Multi tasking

    Work as a team player

    Able to work in a fast-paced environment

    Guest Service Assistant (GSA)

    14-May-2025
    Bertam Resort Penang | 54873 - Kepala Batas, Penang
    This job post is more than 31 days old and may no longer be valid.

    Bertam Resort Penang


    Job Description

    Job Summary:

    The Guest Service Assistant (GSA) serves as the first and main point of contact for hostel guests, ensuring an exceptional guest experience from arrival to departure. This role is key in delivering high-quality service, managing daily front desk operations, and assisting with the smooth running of the hostel’s services. The GSA is expected to be knowledgeable, approachable, and responsive to all guest needs and operational requirements.

    Key Responsibilities:
    1. Front Desk Operations
    • Greet guests warmly and professionally upon arrival and departure.

    • Manage check-in and check-out procedures efficiently, ensuring accuracy of guest information and room assignments.

    • Prepare and issue room keys, explain hostel policies, and answer questions regarding facilities and services.

    • Maintain a clean and presentable reception area at all times.

    2. Reservations and Administration
    • Manage online and walk-in reservations using the hostel management system.

    • Respond to email and phone inquiries about availability, rates, and services.

    • Ensure accurate data entry and maintenance of guest records, payment status, and occupancy details.

    • Prepare and submit daily reports such as occupancy, arrival/departure list, and revenue summaries.

    3. Guest Engagement & Support
    • Provide local area information, recommend attractions, arrange transport, and assist with tour bookings.

    • Handle guest complaints, feedback, and requests with a solution-oriented mindset.

    • Act as a liaison between guests and other departments (housekeeping, maintenance, security).

    4. Housekeeping Coordination
    • Communicate room turnover needs and special requests to the housekeeping team.

    • Conduct room checks and ensure cleanliness and readiness before check-ins.

    • Assist with basic room or common area setups when required during busy periods.

    5. Safety, Security & Compliance
    • Monitor guest behavior and enforce hostel policies, including quiet hours, smoking regulations, and visitor policies.

    • Report safety issues or misconduct immediately to management or security personnel.

    • Assist during fire drills, first-aid cases, or other emergencies as trained.

    6. Sales & Promotion
    • Upsell hostel services, amenities, and promotions.

    • Collect and record guest feedback to improve services and offerings.

    7. Cash & Financial Handling
    • Handle cash, credit card, and digital payments accurately.

    • Balance cash drawer and submit end-of-shift financial reports.

    • Follow hostel SOPs for refunds, deposits, and incidentals.

    Food & Beverage

    14-May-2025
    Centara Reserve Samui (เซ็นทารา รีเซิร์ฟ สมุย) | 54814 - Ko Samui, Surat Thani
    This job post is more than 31 days old and may no longer be valid.

    Centara Reserve Samui (เซ็นทารา รีเซิร์ฟ สมุย)


    Job Description

    • Email: recruitcrs@chr.co.th
    • Tel: 1, 077-230500

    โรงแรม, ที่พัก

    Front Office
    • Front Office (2) New
    Spa
    • Spa Therapist (1) New
    Food & Beverage
    • Food & Beverage (2) New

    รายละเอียด

    - Bartender (Salt Society)
    - In Room Dining Attendant

    แผนก:

    Food & Beverage

    จำนวน:

    2 อัตรา

    ระดับการศึกษา:

    ไม่ระบุ

    เวลาทำงาน:

    งานประจำ

    เงินเดือน:

    ตามตกลง

    อีเมล์:

    recruitcrs@chr.co.th

    เบอร์ติดต่อ:

    1

    ลงประกาศเมื่อ:

    13 พ.ค. 68

    Spa Therapist

    14-May-2025
    Centara Reserve Samui (เซ็นทารา รีเซิร์ฟ สมุย) | 54815 - Ko Samui, Surat Thani
    This job post is more than 31 days old and may no longer be valid.

    Centara Reserve Samui (เซ็นทารา รีเซิร์ฟ สมุย)


    Job Description

    • Email: recruitcrs@chr.co.th
    • Tel: 1, 077-230500

    โรงแรม, ที่พัก

    Front Office
    • Front Office (2) New
    Spa
    • Spa Therapist (1) New
    Food & Beverage
    • Food & Beverage (2) New

    รายละเอียด

    -

    แผนก:

    Spa

    จำนวน:

    1 อัตรา

    ระดับการศึกษา:

    ไม่ระบุ

    เวลาทำงาน:

    งานประจำ

    เงินเดือน:

    ตามตกลง

    อีเมล์:

    recruitcrs@chr.co.th

    เบอร์ติดต่อ:

    1

    ลงประกาศเมื่อ:

    13 พ.ค. 68

    Front Office

    14-May-2025
    Centara Reserve Samui (เซ็นทารา รีเซิร์ฟ สมุย) | 54816 - Ko Samui, Surat Thani
    This job post is more than 31 days old and may no longer be valid.

    Centara Reserve Samui (เซ็นทารา รีเซิร์ฟ สมุย)


    Job Description

    • Email: recruitcrs@chr.co.th
    • Tel: 1, 077-230500

    โรงแรม, ที่พัก

    Front Office
    • Front Office (2) New
    Spa
    • Spa Therapist (1) New
    Food & Beverage
    • Food & Beverage (2) New

    รายละเอียด

    - Bell Boy & Driver (License type 2)
    - Guest Service Agent

    แผนก:

    Front Office

    จำนวน:

    2 อัตรา

    ระดับการศึกษา:

    ไม่ระบุ

    เวลาทำงาน:

    งานประจำ

    เงินเดือน:

    ตามตกลง

    อีเมล์:

    recruitcrs@chr.co.th

    เบอร์ติดต่อ:

    1

    ลงประกาศเมื่อ:

    13 พ.ค. 68

    *Assistant Head Butler25080525

    14-May-2025
    Integrated Nautical Resort Sdn Bhd | 54872 - Kuah, Kedah
    This job post is more than 31 days old and may no longer be valid.

    Integrated Nautical Resort Sdn Bhd


    Job Description

    JOB SUMMARY

    As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.

    The Executive Butler is a department head with responsibility for the successful functioning and delivery of our critical and differentiating butler services to guests. You set the tone for and are primarily accountable to providing a seamless face to the guest pre-arrival, during the guest stay and at departure. Butler services are accomplished by directly managing the Butler team – comprised of Butlers and Butler Valets – and strong coordination with other departments. The Executive Butler leads by working to continually improve guest and associate satisfaction, and maximize the financial performance of the department.

    While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Executive Butler’s success is rooted in a deep passion for service, uncompromising standards, leadership excellence, the ability to anticipate needs, impeccable interpersonal skills and technology skills to successfully lead the Butler program.

    CANDIDATE PROFILE 

    Education and Experience

    • High school diploma or GED; 2 years of experience in butler services, guest relations, or related professional area; completion of a formal butler training program.

    OR

    • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; completion of a formal butler training program; no work experience required.

    CORE WORK ACTIVITIES

    Managing Butler Services

    • Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests.

    • Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirement.

    • Manages VIP guests’ schedules as appropriate to support potential needs.

    • Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible.

    • Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey.

    • Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals to produce desired results.

    • Obtains list of check-ins and VIP guests both to prepare work assignments for the Butler team.

    • Keeps the Butler team focused on the critical components of operations to drive guest satisfaction and the desired financial results.

    • Encourages and builds mutual trust, respect, and cooperation among departments such as Front Office and Housekeeping whose touch points intersect with butler services and Butler team members.

    • Serves as a role model to demonstrate appropriate behaviors and sets the bar for execution of butler services through training and mentorship.

    • Continuously strives with the team to provide the bespoke and uncompromising services.

    • Supports and trains other departments who deliver on signature services (e.g., housekeeping, room inspections, delivery).

    Supporting Management of Front Desk Team

    • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

    • Encourages and building mutual trust, respect, and cooperation among team members.

    • Serving as a role model to demonstrate appropriate behaviors.

    • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

    • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

    • Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.

    Guest Relations

    • Sets the standard and tone for how Butler team members drive guest relations.

    • Coaches team members to recognize and build rapport with guests.

    • Establishes processes to obtain guest preferences and proactively anticipate guest needs and requirements.

    • Verifies Butler teams manage guests’ schedules to anticipate potential needs.

    • Verifies Butler teams maintain a high level of privacy, discretion and confidentiality on behalf of guests when possible.

    • Verifies Butler teams address guests' service needs in a professional, positive, and timely manner, consistent with company policy.

    • Fosters positive guest relations by coaching team members to actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust. ?

    • Assists other employees to verify proper coverage and prompt guest service.

    Managing Departmental Costs

    • Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.

    • Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.

    • Supervises and approves the budgeting and ordering of product and supplies in support of butler services.

    • Manages departmental budget in such a way that the overall property financial goals are met, and supporting staff are educated on relevant details as appropriate.

    Conducting Human Resources Activities 

    • Interviews, hires and develops Butler team members with the appropriate skills to meet the business needs of the operation.

    • Communicates performance expectations in accordance with job descriptions for each position and monitors progress.

    • Reviews staffing levels and modifies as appropriate so that butler services are delivered at the expected level, balanced with meeting financial and operational objectives. In reviewing staffing levels, creates monthly/weekly schedules, meeting departmental and individuals’ needs. Includes control of attendance by using software used by Human Resources Department.

    • Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.

    • Verifies recognition of employees is taking place across areas of responsibility.

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. 

    Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    FRONT OFFICE ASSISTANTS

    14-May-2025
    Hotel Summer View Sdn Bhd | 54867 - Kuala Lumpur
    This job post is more than 31 days old and may no longer be valid.

    Hotel Summer View Sdn Bhd


    Job Description

    FRONT OFFICE ASSISTANTS - WITH/WITHOUT EXPERIENCE

    Responsibilities:

    • Check- in function - Registers and assigns rooms to arriving guests ensuring that registration cards are correctly completed with all required information given by the guests.

    • Check-out function - Handles check-out of departing guests according to the Standard Operating Procedures of the Hotel.

    • Prepares guest folio for each arriving and departing guest for the Front Office Cashier.

    • Provides current information about hotel facilities, services and special events to guests.

    • Provides current information of tourist attractions, restaurants, entertainment facilities and current events in the local area to guests.

    • Handles guests’ requests/complaints and when necessary to immediately refer problem and/or complaint to the Front Office Supervisors and/or Front Office Manager for advice and further necessary action.

    • Working knowledge of the international telephone codes, time differences and names cities with area code.

    Requirements:

    • Applicants to be of Malaysian citizen

    • Basic Qualification: SPM qualification.

    • Training/Certificate in hospitality industry an added advantage.

    • Basic command of written and spoken English and Bahasa Malaysia.

    • Able to speak Mandarin will be an added advantage.

    • Pleasant disposition and possess good interpersonal and communication skills.

    • Teamwork spirit and able to work efficiently while maintaining a courteous disposition towards guests and colleague

    • Positive work attitude and excellent grooming standards, punctual, reliable, honest, responsible and must be willing to work on shifts.

    • Computer literacy.

    Guest Service Assistant

    14-May-2025
    MYKEY GLOBAL SDN. BHD. | 54874 - Kuala Lumpur City Centre, Kuala Lumpur
    This job post is more than 31 days old and may no longer be valid.

    MYKEY GLOBAL SDN. BHD.


    Job Description

    About us

    MyKey Global is a fast-growing property management company and hospitality operator based in WP. Kuala Lumpur. We provide warm, comfortable, and luxurious accommodation experiences for our property occupants while helping property investors achieve higher rental yields. Our innovative approach bridges the gap between property owners and hospitality guests through technology and a vast network of real estate partners worldwide. We prioritize Comfort and Elegance, Luxurious Quality, Superior Location, Innovative Technologies, and Cultural Creativity to create a sustainable accommodation investment model.

    This position requires candidate to be based at Kuala Lumpur City Centre.

    Qualifications & experience

    • Phone Etiquette, Communication, and Customer Service skills.

    • Attention to detail and problem-solving abilities

    • Experience in handling guest complaints.

    • Front Desk Duties proficiency (arrival list, departure list, night audit etc).

    • Strong organizational and multitasking abilities.

    • Excellent interpersonal skills.

    • Proficiency in Microsoft Office and office equipment

    • Knowledge of property management or hospitality industry is a plus.

    • Fluency in multiple languages is an advantage.

     

    Tasks & responsibilities

    • Performing hotel guest check-in and check-out.

    • Payment and cashiering.

    • Communication skills with guests.

    • Preparing arrival list and departure list.

    • Preparing room keys for arrival and assignment of room numbers.

    • Preparing end of day reporting including cashier's drop to be submitted to office.

    • Sorting out any issues that may arise with bookings or reservations.

    • Answering any questions guests might have about the reservation, arrival, payment process.

    • Providing support to customers who may have enquiries or requests during stay

     

    Welfare & Benefits

    • Annual Leaves

    • All Public Holidays

    • EPF & SOCSO

    • Medical coverage

    • Team-Building activities

    Master Coffee Trainer for Coffee Milktea Supplies/25-30k/LasPinas

    14-May-2025
    Dempsey Resource Management Inc. | 54835 - Las Pinas City, Metro Manila
    This job post is more than 31 days old and may no longer be valid.

    Dempsey Resource Management Inc.


    Job Description

    Requirements:
    • A creative thinker with a strong interest in beverages, trends, and customer engagement.
    • Experienced in coffee preparation, brewing methods, and advanced barista techniques.
    • Skilled in delivering training programs and crafting engaging content like modules and videos.
    • A team player with excellent communication and presentation skills.

    Preferred Qualifications:
    • Bachelor’s degree in Culinary Arts, Hospitality, or a related field (or equivalent experience).
    • Proven barista experience with certifications like SCA Barista Skills (a plus).
    • Instructional or training experience in the food and beverage industry.

    Job description:
    Role Overview: This role starts with a 3-month training in Manila at our main office, after which to be assigned to one of our distribution partner locations in Cebu and Davao.
    • Beverage Innovation: Create and launch new beverage recipes that align with market trends and consumer preferences.
    • Training Programs: Train distribution partners, baristas, and entrepreneurs to improve product knowledge, sales strategies, and beverage preparation techniques.
    • Support Sales Growth: Provide hands-on expertise in product applications and recipes to support the sales team and clients.
    • Monitor & Collaborate: Track distribution partner performance, provide feedback, and help them represent our brand effectively.
    • Explore Opportunities: Conduct regional market coverage to identify new business opportunities.

    Location: Cebu/CDO/Davao- 1 each location
    Schedule: Monday to Friday- 8:00am-6:30pm
    Pay: Php25,000.00 - Php30,000.00 per month negotiable

    Restaurant Manager

    14-May-2025
    Quest Plus Conference Center Clark | 54828 - Mabalacat City, Pampanga
    This job post is more than 31 days old and may no longer be valid.

    Quest Plus Conference Center Clark


    Job Description

    Filinvest Hotel: QUEST PLUS CONFERENCE CENTER CLARK

    The Restaurant Manager at Baker J is responsible for overseeing the daily operations of the restaurant, ensuring exceptional guest experiences, maintaining high standards of food quality and service, and achieving financial objectives. This role requires a hands-on leader who can effectively manage the restaurant team, foster a positive work environment, and implement strategic plans to drive sales and uphold the Baker J brand standards. The ideal candidate must be committed to delivering excellence in hospitality while maintaining operational efficiency.

    Key Responsibilities

    1. Operational Management: Oversee the day-to-day operations of Baker J, ensuring smooth workflow, adherence to service standards, and timely resolution of guest concerns.
    2. Team Leadership: Train, mentor, and supervise the restaurant team, fostering a positive work culture and promoting teamwork to deliver exceptional service.
    3. Financial Management: Monitor restaurant budgets, manage cost controls, and implement strategies to achieve revenue targets and profitability.
    4. Quality Assurance: Ensure consistent food and service quality by adhering to health and safety regulations and maintaining brand standards.
    5. Customer Engagement: Develop initiatives to enhance guest satisfaction, gather feedback, and implement service improvements to build lasting relationships with patrons.

    Job Qualifications

    • Bachelors degree in Hospitality Management, Business Administration, or a related field.
    • Minimum of 3-5 years of experience in restaurant management within a hotel/resort setting.
    • Strong leadership and interpersonal skills with a proven ability to manage and motivate a team effectively.
    • Excellent organizational and problem-solving skills.
    • Knowledge of financial management, including budgeting and cost control.
    • Willingness to work in Clark, Pampanga.

    Assistant Manager/Manager-Technical

    14-May-2025
    CAPITAL DISTRIBUTORS (S) PTE LTD | 54904 - Macpherson, Central Region
    This job post is more than 31 days old and may no longer be valid.

    CAPITAL DISTRIBUTORS (S) PTE LTD


    Job Description

    Responsibilities:

    • Assist the Technical Director to manage the Company’s In-House Technicians and Service Partners 

    • To troubleshoot and resolve matters relating to product quality and service by providing technical advice and/or performing service jobs

    • Assist to prepare & analyse monthly reports on concerns related to feedback received from customers on Company’s products 

    • To understand and resolve product quality issues with our partners or suppliers 

    • Engagement with Statutory Authorities on Standards, policy and product matters 

    • To propose and implement process change to improve the overall productivity of the department 

    • Other duties as assigned by the Technical Director

     

    Requirements:

    • Diploma or Degree in Electronics, Electrical or Mechanical Engineering is preferred

    • Must possess 5 years and above technical experience 

    • Good understanding of safety standards and regulations for home appliances in Singapore

    • Must be self-motivated and possess good interpersonal skills

    • Possess strong leadership, analytical and problem-solving skills.

    Spa Therapist

    14-May-2025
    Shangri-La Mactan, Cebu | 54821 - Mactan, Lapu-Lapu City, Cebu
    This job post is more than 31 days old and may no longer be valid.

    Shangri-La Mactan, Cebu


    Job Description

    Shangri-La Mactan, Cebu

    Nestled amidst 13 hectares of lush greenery, landscaped gardens and with a 350-meter white-sand beach, Shangri-La Mactan, Cebu is a multi-faceted leisure destination that provides a compelling mix of luxury relaxation and wellness, lively entertainment, and exciting recreational activities. Guests can savour beach-side luxe within its spacious rooms and suites, along with enticing wining and dining options.

    The well-loved 5-star resort takes pride in its delectable cuisine, exciting room promotions, their genuine Asian hospitality and Shangri-La signature service, for that long-awaited tropical getaway.

    We are looking for a Spa Therapist.

    As a Spa Therapist, we rely on you to:

    • Ensure that all guests receive spa treatment and services in accordance with established standards
    • Deliver the ultimate spa experience to maintain a high level of guest satisfaction
    • Ensure all therapist administration is completed at the end of each day (guest records, stock lists, retail sales and updates)

    We are looking for someone who:

    • Takes pride in being a hotelier
    • Loves interacting with guests
    • Enjoys working as part of a team
    • Has a can-do attitude
    • Is a self-starter
    • Enjoys crafting best-fit solutions for guests

    If you are the right person, what are you waiting for? Click the Apply button now!

    BAR PROMOTER

    14-May-2025
    ALPHA INFINITY HOLDING CORPORATION | 54890 - Makati City, Metro Manila
    This job post is more than 31 days old and may no longer be valid.

    ALPHA INFINITY HOLDING CORPORATION


    Job Description

    Job Title: Bar/Club Promoter

    Job Summary: The Promoter will be responsible for promoting our club and events to attract new customers and increase revenue.

    Responsibilities:

    • Entice the visitors/guests to go inside the bar/club

    • Serving food and drink and taking orders

    • Entertaining

    • Socializing

    • Sometimes drinking with guests,

    Requirements:

    • Pretty and slim

    • Have a strong charisma

    • Excellent socializing skills

    • Strong network

    • Ability to work flexible hours, including nights and weekends

    • Knowledge of local nightlife and entertainment scene

    • Ability to work independently and as part of a team

    Education: High school diploma or equivalent

    Physical Demands: The Club Promoter may be required to stand or walk for extended periods of time

    Benefits: We offer a competitive salary with commission

    Equal Opportunity Employer: We are an equal opportunity employer and welcome applicants from all backgrounds and experiences.

    Assistant Executive Housekeeper

    14-May-2025
    Crimson Resort and Spa Boracay | 54822 - Malay, Aklan
    This job post is more than 31 days old and may no longer be valid.

    Crimson Resort and Spa Boracay


    Job Description

    FILINVEST HOTEL: CRIMSON RESORT AND SPA BORACAY

    Position Summary:

    To oversee the general operation, cleanliness, and maintenance of all areas of Housekeeping Department. Works under the supervision of the Executive Housekeeper, assists her/him with all duties, and substitutes for the Executive Housekeeper during the Executive Housekeeper's absence.

    Scope and Responsibilities:

    • Prepares shift reports for the Executive Housekeeper.
    • Assists with organizing and scheduling Department employees and tasks to maximize efficiency.
    • Trains, evaluates, and motivates staff.
    • Ensure that the highest standard of cleanliness is maintains in all areas of the department.
    • Ensures that employees comply with the department's policies and procedures.
    • Ensures that the company's rules and regulations are being followed.
    • Keeps stock records and forms and ensures sufficient stock of cleaning supplies and guest supplies are available.
    • Continuously conducts on-the-job training for all housekeeping employees.
    • Prepares stock inventories whenever required.
    • Maintains effective working relationships with other departments, especially Front Office and Engineering.
    • Handles guest complaints and missing or damaged items.
    • Strives to expand his/her knowledge and to share knowledge with others.
    • Observes sanitary and safety measures.
    • Performs all assigned duties efficiently.
    • Follows Management policies, rules and regulations. ·
    • Follows security/fire regulations.

    Qualifications:

    • College level minimum requirement
    • 3 years minimum requirements in housekeeping operations
    • Chemical and equipment handling
    • Willingness to work in Malay, Aklan

    Restaurant Supervisor

    14-May-2025
    Crimson Resort and Spa Boracay | 54829 - Malay, Aklan
    This job post is more than 31 days old and may no longer be valid.

    Crimson Resort and Spa Boracay


    Job Description

    Filinvest Hotel: Crimson Resort and Spa Boracay

    The F&B Restaurant Supervisor is responsible for organizing all activities within the operation of the outlet with regards to food and beverage as well as equipment arrangement.

    1. Restaurant Operations

    • Advise the Manager in all aspects and matters directly related to the shift operation
    • Control and supervises the service towards guests in order to maintain service consistency
    • Control and supervises the preparation of all the food & beverage products to ensure that correct measure and presentations are followed as per the standard of operation set by the food & beverage division
    • To comply with all policies and procedures
    • Developing, controlling and disciplines subordinates
    • To stand in for any member of the food & beverage division due to vacation / absence and ensure the smooth operation of this area of the food & beverage division, monitoring performance of subordinates
    • Recommends promotions and assist in implementing new methods of food & beverage service procedures

    2. Other Duties

    • Participates on the regular evacuation drill procedure.
    • Keeps immediate superior promptly and fully informed of all problems or unusual matters of significance.
    • Adheres to environmentally friendly practices such as reduce waste, recycle when possible and reuse, whenever applicable
    • Responsible in being a role model of the Company that would be aligned with the Company Standards, Code of Discipline and Policy and Procedures
    • Performs other functions and duties which may be assigned by the immediate superior.

    Qualifications:

    • Diploma or Degree Holder in Hospitality Management or any Management related course.
    • At least 2 years in the related field.
    • Amenable to work in Crimson Resort & Spa - Boracay

    Chef de Partie

    14-May-2025
    Crimson Resort and Spa Boracay | 54830 - Malay, Aklan
    This job post is more than 31 days old and may no longer be valid.

    Crimson Resort and Spa Boracay


    Job Description

    FILINVEST HOTEL: CRIMSON RESORT AND SPA BORACAY

    The Chef de Partie will play a key role in preparing and presenting high-quality dishes, ensuring consistency and excellence in every plate. You will be responsible for overseeing a specific section of the kitchen, working closely with other chefs to maintain efficient kitchen operations.

    POSITION SUMMARY

    • Keeps immediate superior promptly and fully informed of all problems or unusual matters of significance.
    • Performs all duties and responsibilities in a timely and efficient manner in accordance with established Hotel policies and procedures to achieve the overall objectives of this position.
    • Prepares reports as necessary to develop a more informative database for improved Management decision-making and critical evaluation of work activities.
    • At all times, projects a favorable image of Crimson Resort & Spa to the public.
    • Performs any other duties and tasks that may be assigned by immediate superiors from time to time.

    SCOPE AND RESPONSIBILITIES

    • Establishes and communicates customer service objectives which support achievements of Crimsons Mission and Vision.
    • Monitors customer service levels and counsel's employees with alternative methods of responding to customer requests.
    • Ensures that employees receive the training necessary to provide Only the BEST for our Guests! service.
    • Determines customer delight level and needs by reviewing comment cards and talking to customers regularly.
    • Provides staff with the skills training to be able to provide value added service to customers.
    • Develops and implements strategies to achieve Employee Satisfaction Index goals.
    • Creates a positive work environment for all employees.
    • Develops employees to maximize potential and prepare for future promotional opportunities by conducting counseling sessions, determining developmental needs and allowing these needs to be met.
    • Orient and trains qualified employees.
    • Conducts effective employee meetings and counseling sessions.
    • Determines, communicates, and monitors achievement of standards of performance on a timely basis.
    • Ensures the preparation and service of high-quality food products.
    • Monitors food preparation, presentation and timing in accordance with standard recipes.
    • Controls the food dispense area during meal periods.
    • Assists in food preparation as needed or as required
    • Ensures the preparation and service of high-quality food products.
    • Monitors the level of customer satisfaction.

    Qualifications:

    • Proven experience as a Chef de Partie or similar role in a hotel or resort setting.
    • Specialization in Latin cuisine, with a deep understanding of traditional and modern Latin cooking techniques.
    • Culinary degree or certification from a recognized institution.
    • Strong knowledge of culinary arts, food preparation, and cooking techniques.
    • Proficiency in food safety and sanitation standards.
    • Ability to manage food costs, control inventory, and reduce waste.
    • Excellent teamwork and communication skills.
    • Ability to work in a high-pressure environment and manage time effectively.
    • Flexibility to work shifts, including weekends and holidays.
    • Knowledge of kitchen equipment operation and maintenance.
    • Creative, with a passion for delivering exceptional dining experiences.
    • Willingness to work in Malay, Aklan

    HEAD CHEF

    14-May-2025
    RJN VENTURES CORPORATION | 54895 - Malolos City, Bulacan
    This job post is more than 31 days old and may no longer be valid.

    RJN VENTURES CORPORATION


    Job Description

    At Six Pack Bliss, we believe in making healthy living convenient and enjoyable. Specializing in crafting healthy, calorie-tracked meal plans, we are dedicated to helping our customers maintain a balanced lifestyle. Join our team, where we blend culinary creativity with nutritional expertise to deliver a delightful convenient experience for those on their healthy lifestyle journey.

    Responsibilities:

    Menu Planning: Collaborate on diverse, nutritious meal plans aligned with customer preferences.

    Kitchen Operations: Execute cooking, meal preparation, and presentation to maintain high-quality standards.

    Adaptability: Thrive in a fast-paced environment, handling unexpected challenges with resourcefulness.

    Team Collaboration: Work with kitchen staff to create a positive, collaborative work environment.

    Qualifications:

    Experience: Proven cooking experience

    Culinary Skills: Strong cooking skills with a focus on healthy and delicious meals.

    Adaptability: Able to handle changing priorities in a dynamic work environment.

    Team Player: Excellent collaboration and communication skills.

    Assistant Director, Rooms

    14-May-2025
    Banyan Tree Hotels & Resorts Pte Ltd | 54899 - Mandai, North Region
    This job post is more than 31 days old and may no longer be valid.

    Banyan Tree Hotels & Resorts Pte Ltd


    Job Description

    Main Duties and Responsibilities

    We are seeking a dynamic and experienced hospitality professional to join us as our Assistant Director, Rooms. This highly accomplished individual will support the Director of Rooms in overseeing all aspects of the Rooms Division, including Front Office, Housekeeping, Guest Services, Concierge, and Uniformed Services. This role is key to ensuring exceptional guest experiences, optimizing operational efficiency, and achieving departmental financial goals. The incumbent will uphold and strengthen Mandai Rainforest Resort by Banyan Tree’s exceptional standards of service and hospitality.

    Key Responsibilities

    • Responsible for ensuring an exceptional experience for all the Resort’s guests. The incumbent will monitor and enhance the overall guest experience, addressing any issues and implementing improvements as needed.
    • Assist in leading and managing the day-to-day operations of the Rooms Division to ensure guest satisfaction and operational excellence.
    • Provide seamless experience for guests by ensuring operational efficiencies and oversee department heads and teams within Front Office, Housekeeping, Concierge, and Bell Services.
    • Promote the Resort’s services and amenities, encouraging guests to utilize on-site facilities and participate in our programs. As part of the role, the incumbent will assist with room sales strategies, maximizing occupancy and revenue, analyzing operational data and financial reports to identify areas of improvement and implement action plans.
    • Monitor guest feedback and proactively address service issues to enhance guest loyalty and satisfaction.
    • Cultivate a strong culture by investing in the coaching and development of team members. The incumbent will take ownership of people-management matters for the department, supporting recruitment, training, scheduling, and performance management for Rooms Division staff.
    • Ensure consistent implementation of brand standards, service standards, and operating procedures.

    Job Requirements

    • Bachelor’s Degree or Diploma in Hospitality / Hotel Management or an equivalent professional qualification in a related field
    • 8 to 10 years’ experience, preferably in the hospitality industry, within a luxury or upscale hotel environment.
    • Strong interpersonal, communication and organizational skills.
    • Able to handle matters independently, and able to exercise self-motivation to enroll and complete projects.

    Chef de Partie ( H proper Coffee Roaster)

    14-May-2025
    He and Sons Corporation | 54892 - Mandaluyong City, Metro Manila
    This job post is more than 31 days old and may no longer be valid.

    He and Sons Corporation


    Job Description

    1.Knowledge of Food Safety and Hygiene: A Chef de Partie should have a thorough understanding of food safety and hygiene practices.                            2. Leadership and Teamwork: As a Chef de Partie, you will be responsible for leading and supervising a specific section or station within the kitchen. Strong leadership skills           

     3. Menu Development and Creativity          

    4. Culinary Techniques and Knowledge: A Chef de Partie should have a solid foundation in culinary techniques and a deep understanding of various cooking methods, flavor combinations, and ingredient pairing. They should be skilled in food preparation, cooking, and plating, with the ability to execute dishes to a high standard consistently.          

    5.  Culinary Skills and Experience: Practical experience is crucial in the culinary industry. Most Chef de Partie positions require several years of experience working in professional kitchens          

    6. Culinary Education

    Immigration Assistant (Visa Processor) - Australia

    14-May-2025
    Three Peaks International | 54826 - Manila City, Metro Manila
    This job post is more than 31 days old and may no longer be valid.

    Three Peaks International


    Job Description

    Job Overview:

    We are looking for a reliable and detail-oriented Immigration Assistant (Visa Processing) to join our team remotely. In this role, you will assist with client eligibility assessments, visa documentation, and the end-to-end processing of immigration applications. The ideal candidate is organized, proactive, and has a strong sense of accountability when handling sensitive client data and timelines.


    Key Responsibilities:

    • Conduct initial assessment of client eligibility for various visa and migration programs.

    • Review submitted documents to ensure accuracy and completeness.

    • Follow up with clients regarding missing or additional requirements.

    • Keep the client database and internal records updated at all times.

    • Draft Skill Assessment applications and Expressions of Interest (EOI) once documents are complete.

    • Manage and respond to emails in a timely and professional manner.

    • Provide general administrative support to the migration team.

    • Maintain strict confidentiality and data integrity throughout all processes.


    Qualifications:

    • Previous experience in immigration assistance, visa processing, or administrative support is an advantage.

    • Excellent attention to detail and organizational skills.

    • Strong written and verbal communication skills in English.

    • Comfortable working remotely with minimal supervision.

    • Tech-savvy and proficient in tools like Google Workspace, Microsoft Office, and CRMs.

    • Familiarity with Skill Assessment and EOI processes is a plus, but not required.

    • Reliable internet connection and a quiet, professional remote work setup.


    What We Offer:

    • Full-time remote work with flexible schedule coordination

    • Competitive compensation package

    • Continuous training and learning opportunities

    • Supportive and collaborative virtual team culture

    • Opportunities for growth in the immigration and legal support field

    Hotel Manager

    14-May-2025
    DAHILAYAN FOREST PARK, INC | 54887 - Manolo Fortich, Bukidnon
    This job post is more than 31 days old and may no longer be valid.

    DAHILAYAN FOREST PARK, INC


    Job Description

    About us

    Nestled in the heart of Bukidnon’s lush landscapes, Dahilayan Forest Park Resort is the country’s premier mountain park destination. Renowned for its breathtaking scenery and exciting recreational activities, the resort provides a perfect haven for families and friends to create lasting memories. At Dahilayan, we go beyond leisure, fostering strong family connections and promoting a deeper appreciation for nature. By combining exceptional hospitality with world-class facilities, we inspire a better world, one unforgettable experience at a time.

     

    Qualifications

    • Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
    • Proven experience (3-5 years) in hotel operations or a supervisory role.
    • Strong leadership and decision-making skills.
    • Excellent communication and interpersonal abilities.
    • Proficient in hotel management systems and software.
    • Strong organizational and problem-solving skills.
    • Ability to analyze performance metrics and implement strategies for improvement.

     

    Key Responsibilities

    • Oversee and manage all aspects of hotel operations, including front office, housekeeping, and laundry departments, ensuring seamless coordination and efficiency.
    • Provide leadership and guidance to department heads, fostering a collaborative environment and ensuring alignment with the hotel’s goals and objectives.
    • Develop and implement strategic plans to enhance the hotel’s overall performance, including guest satisfaction, operational efficiency, and profitability.
    • Monitor daily operations to ensure adherence to quality and service standards, addressing any issues promptly.
    • Analyze financial and operational performance metrics, identify areas for improvement, and develop actionable plans to optimize outcomes.
    • Ensure compliance with safety, health, and regulatory standards across all departments.
    • Collaborate with marketing and sales teams to drive revenue growth and promote the hotel’s brand.
    • Conduct regular meetings with department heads to review goals, share updates, and ensure smooth communication.
    • Handle guest feedback, complaints, and special requests professionally to maintain a high standard of customer service.

    F&B Assistant Manager - Skypark Kiosk

    14-May-2025
    Marina Bay Sands Pte Ltd | 54907 - Marina South, Central Region
    This job post is more than 31 days old and may no longer be valid.

    Marina Bay Sands Pte Ltd


    Job Description

    Job Responsibilities

    • The Assistant Manager will assist the General Manager and Assistant General Manager in planning, coordinating and managing staff and services to ensure the Restaurant operations run efficiently and effectively and that customer service standards are maintained at all times. The Assistant Manager will be leading a team of Captains, Cashiers, Hosts and Service Attendants
    • This role will encompass the formulation and implementation of operating procedures and standards, the management and development of staff, and liaise with executive management to ensure that Marina Bay Sands' short and long term goals are met
    • Support the Management team in achieving the financial, service and other related goals that have been set for the outlet through diligent and proactive management skills
    • Deputize for the General Manager, Assistant General Manager and Manager during his/her absence
    • Work with staff in service and food preparation to minimize wastage and increase productivity and efficiency
    • Review operating results with the team and identify opportunities to improve performance
    • Monitor all cashiering procedures are processed in compliance with accounting standards. Monitor and minimize wastage of consumables and maintain labor productivity ratios
    • On a regular basis, inspect table set-ups; check for cleanliness, neatness of the restaurant environment ensuring compliance with standards of cleanliness and order
    • Inspect food items are set in proper quantities and to Hotel standards
    • Review the reservation book, pre-assign designated tables and follow up on all special requests
    • Inspect that specified amount of food menus and wine lists are available and in good condition for each meal period
    • Anticipate heavy business times and organize procedures to handle extended waiting lines. Seek support from other outlets where appropriate
    • Ensure pre-shift meetings with staff are carried out and review all information pertinent to the day's business
    • Respond to guest comments, requests and complaints in a timely and professional manner. Take personal responsibility to resolve issues
    • Supervise, mentor, train, schedule and evaluate staff. Prepare and deliver all staff reviews.
    • Create a work environment that promotes teamwork, performance feedback, recognition, mutual respect and staff satisfaction
    • Monitor guest reactions and confer frequently with service staff or captains to ensure guest satisfaction
    • Respond to guest comments, requests and complaints in a timely and professional manner. Take personal responsibility to resolve issues
    • Manages Human Resources responsibilities for assigned department(s) to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; compliance with company policies and legal requirements
    • Maintains staff files
    • Responsible for maintaining and delivering reviews, discipline, staff awards, flex days, payroll, SRFs, etc
    • Approves the schedule and flex day requests for all restaurant staff
    • Responsible for coordinating training of all staff as required
    • Coordinates inventories and orders food and beverage products, supplies and equipment as required
    • Maintains guest profiles on a daily basis and takes appropriate actions as necessary.
    • Holds daily pre-shift meetings and departmental meetings as needed




    Job Requirements

    Education & Certification

    • Certificate or Diploma in Restaurant Management or extensive F&B experience

    Experience

    • A minimum of 3 years' experience at a managerial level in a 5-star hotel or a deluxe restaurant

    Other Prerequisite

    • Fluent in English, knowledge of additional languages is a plus.
    • Knowledge of cuisines, their preparation and service.
    • Be willing to work any day and any shift.
    • Have a well-groomed, professional appearance.
    • Able to perform under pressure.

    Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

    Supervisor Front Office

    14-May-2025
    Private Advertiser | 54818 - Melaka
    This job post is more than 31 days old and may no longer be valid.

    Private Advertiser


    Job Description

    About the role

    Join our vibrant and welcoming team as a Supervisor Front Office position in Melaka. In this full-time role, you will be responsible for leading and managing the front office operations, ensuring exceptional customer service and a seamless experience for our guests.

    What you'll be doing

    • Supervise and coordinate the daily operations of the front office team, including reception, concierge, and guest services

    • Ensure efficient check-in and check-out procedures, handling guest inquiries and requests promptly and courteously

    • Monitor and maintain high standards of presentation, cleanliness, and organisation in the front office area

    • Provide training and mentorship to front office staff, helping them develop their skills and knowledge

    • Liaise with other departments to ensure a consistent and cohesive guest experience

    • Assist in the development and implementation of front office policies and procedures

    • Handle guest complaints and resolve issues in a professional and timely manner

    • Contribute to the overall success of the hotel by implementing strategies to drive guest satisfaction and loyalty

    What we're looking for

    • Minimum 1 year of experience in a front office supervisory role within the hospitality industry

    • Excellent customer service skills and the ability to deliver a warm and welcoming experience to guests

    • Strong leadership skills and the ability to effectively manage and motivate a team

    • Proficient in using hotel management software and technology

    • Excellent communication and interpersonal skills, with the ability to liaise effectively with guests and colleagues

    • Attention to detail and the ability to multitask in a fast-paced environment

    • Flexible and adaptable, with a positive and proactive attitude

    What we offer

    We are committed to providing our employees with a rewarding and fulfilling work experience. We offer competitive salaries, comprehensive benefits, and opportunities for career development. You will also enjoy a supportive and collaborative work environment, where your contributions are valued and your wellbeing is our priority.

    Apply now to become our next Supervisor Front Office and be a part of our exceptional hospitality team.

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