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Restaurant and Banquet Manager

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

For our refined and personalized F&B Operation, we are now welcoming applicants for the position of Restaurant & Banquet Manager for a small and elegant a la carte restaurant, a small bar lounge, a side walk cafe, pool side dining, room service and a small function room for 150 pax theatre style.

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

  • Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
  • Training up your staff to deliver a high standard of friendly and personalized service to guests
  • Managing daily F&B operations of the restaurant, bar and banqueting
  • Soliciting guest feedback
  • Using that feedback to help us improve our F&B operation
  • Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

  • You love the business of Fine Dining within the context of a small boutique hotel.
  • You have a strong and adventurous disposition.
  • You love exploring new cultures.
  • You love communicating with people, even if they have trouble understanding you.
  • You truly love the sense of achievement in training up your team and making things happen with them.
  • You are flexible and can change focus quickly.
  • You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

  • A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
  • Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
  • Banqueting experience is highly desirable
  • Previous experience living/working outside your home country, preferably in Asia.
  • Good F&B business acumen.

You'll get:

  • A core role with a unique and leading boutique hotel in Laos.
  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
  • An environment where you're given opportunity to grow.
  • Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

  Apply Now  

Waiter

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Waiter

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Waiter.

This challenging full time hands-on position is for you if you:

  • Providing excellent food & beverage service to hotel guests staying with us and using our meeting facilities
  • Serving guests at the restaurant, bar, poolside and banqueting/ meetings of up to 250 pax
  • Soliciting guest feedback to improve our F&B operation
  • Perform any other duties as assigned by the hotel's management
  • Work on a split shift system. 6 day work week

Position reports to the Restaurant & Banquet Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

You'll get:

  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a dynamic General Manager with a strong hospitality background.
  • An environment where you're given opportunity to grow and advance in your F&B career.
  • Economy air ticket, tax free salary, suitable sharing accommodation on site, laundry, staff meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Assistant Hotel Accountant

Featured
Settha Palace HotelLaos - Vientiane
Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.


Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.


Key Responsibilities:

  • Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
  • Ensuring that the bookkeeping is done accurately.
  • Assist with preparing the monthly Financial Package.
  • Handling & monitoring the General Ledger Accounts.
  • Daily auditing of all records pertaining to revenue of the hotel.
  • Prepares daily income and statistics reports.
  • Prepares relevant documents for incorporation in the monthly accounts.
  • Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

  • 4-year bachelor's degree in Finance and Accounting or related major.
  • Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
  • 2 years work experience required.
  • Good command of English language.
  • Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Front Office Manager25075192

6-May-2025
Sheraton Bali Kuta Resort | 54309 - Jakarta
This job post is more than 31 days old and may no longer be valid.

Sheraton Bali Kuta Resort


Job Description

JOB SUMMARY

Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.

CORE WORK ACTIVITIES

Leading Guest Services Team

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Serves as a role model to demonstrate appropriate behaviors.

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

• Ensures recognition of employees is taking place across areas of responsibility.

• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.

• Celebrates successes and publicly recognizes the contributions of team members.

Maintaining Guest Services and Front Desk Goals

• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.

• Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.

• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

• Understands the impact of Front Office operations on the Rooms area and overall property financial goals.

• Manages department controllable expenses to achieve or exceed budgeted goals.

Managing Projects and Policies

• Ensures compliance with all Front Office policies, standards and procedures.

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

Ensuring Exceptional Customer Service 

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.

• Acts as the “Service Champion” for the Front Office and creates a positive atmosphere for guest relations.

• Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.

• Strives to improve service performance.

• Empowers employees to provide excellent customer service.

• Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience.

• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.

• Responds to and handles guest problems and complaints.

• Observes service behaviors of employees and provides feedback to individuals and/or managers.

Managing and Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

• Establishes challenging, realistic and obtainable goals to guide operation and performance.

• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.

• Ensures employees are treated fairly and equitably.

• Manages employee progressive discipline procedures for Front Office Staff.

• Administers the performance appraisal process for direct report managers.

• Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.

Additional Responsibilities 

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluating results to choose the best solution and solve problems.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

SUPERVISOR

6-May-2025
RIYANA PTE. LTD. | 54317 - Jurong East, West Region
This job post is more than 31 days old and may no longer be valid.

RIYANA PTE. LTD.


Job Description

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.

• Giving instructions or orders to subordinate employees.

• Ensuring that the work environment is safe, secure and healthy.

• Meeting deadlines.

• Approving work hours.

• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.

• Excellent communication skills.

• Eye for detail and accuracy.

• Reliable, with high integrity and strong work ethic.

• Ability to work as part of a team.

• Professional appearance and attitude.

• Computer literacy.

• Proactive organizational skills.

• High school diploma.

• Ability to keep a positive attitude in a fast-paced environment.

SUPERVISOR

6-May-2025
Al Ahamed Classic | 54319 - Khatib, North Region
This job post is more than 31 days old and may no longer be valid.

Al Ahamed Classic


Job Description

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.

• Giving instructions or orders to subordinate employees.

• Ensuring that the work environment is safe, secure and healthy.

• Meeting deadlines.

• Approving work hours.

• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.

• Excellent communication skills.

• Eye for detail and accuracy.

• Reliable, with high integrity and strong work ethic.

• Ability to work as part of a team.

• Professional appearance and attitude.

• Computer literacy.

• Proactive organizational skills.

• High school diploma.

• Ability to keep a positive attitude in a fast-paced environment.

Sous Chef

6-May-2025
มาราเลน่า สปอร์ต รีสอร์ท เกาะสมุย | 54302 - Ko Samui, Surat Thani
This job post is more than 31 days old and may no longer be valid.

มาราเลน่า สปอร์ต รีสอร์ท เกาะสมุย


Job Description

Located in Bang Kao, in the south of Samui Island, Thailand, Maraleina Sports Resort is surrounded by nature, open spaces, and a peaceful environment, just a few steps away from the beach. Our sports resort spans over 100 Rai (40 acres) of land and provides the perfect setting for athletes and families to train and have fun. Maraleina Sports Resort offers a variety of sports, including football, squash, fitness, and more. Our resort is not only a great place to get in shape but also the perfect place to reconnect with friends and family in our restaurant and sports bar, and to enjoy rest and relaxation in our accommodations.

มาราเลน่า สปอร์ต รีสอร์ท ตั้งอยู่ในบางเก่า ทางตอนใต้ของเกาะสมุย ประเทศไทย ล้อมรอบด้วยธรรมชาติ พื้นที่เปิดโล่ง และสภาพแวดล้อมที่เงียบสงบ ห่างจากชายหาดเพียงไม่กี่ก้าว รีสอร์ทของเราครอบคลุมพื้นที่กว่า 100 ไร่ (40 เอเคอร์) และเป็นสถานที่ที่สมบูรณ์แบบสำหรับนักกีฬาและครอบครัวในการฝึกซ้อมและสนุกสนาน มาราเลน่า สปอร์ต รีสอร์ท มีกีฬาหลากหลายประเภท รวมทั้งฟุตบอล สควอช ฟิตเนส และอื่นๆ อีกมากมาย รีสอร์ทของเราไม่เพียงแต่เป็นสถานที่ที่ดีเยี่ยมในการดูแลสุขภาพร่างกายเท่านั้น แต่ยังเป็นสถานที่ที่เหมาะสำหรับการพบปะเพื่อนและครอบครัวในร้านอาหารและสปอร์ตบาร์ของเรา และเพลิดเพลินกับการพักผ่อนและผ่อนคลายในที่พักของเรา

Food and Beverage Department
  • Bartender (2)

Human Resources Department

Construction

Sales and Marketing

Main Kitchen
  • Sous Chef (1)

Customer Service And Sport Booking Department

Accounting Department
  • Asst.Chief Accountant (1) New
Housekeeping Department
  • Housekeeping Supervisor (1)

รายละเอียด

-

แผนก:

Main Kitchen

จำนวน:

1 อัตรา

ระดับการศึกษา:

อนุปริญญา/ปวส. ขึ้นไป

เวลาทำงาน:

งานประจำ

เงินเดือน:

ตามตกลง

ผู้ติดต่อ:

HRM

อีเมล์:

hr@maraleina.com

เบอร์ติดต่อ:

0654735792

ลงประกาศเมื่อ:

05 พ.ค. 68

Assistant Restaurant Manager / Outlet Supervisor

6-May-2025
Courtyard by Marriott Phuket, Patong Beach Resort | 54303 - Ko Samui, Surat Thani
This job post is more than 31 days old and may no longer be valid.

Courtyard by Marriott Phuket, Patong Beach Resort


Job Description

  • Email: hr.CYpatong@marriott.com
  • Tel: 0622452568, 076349888

โรงแรม, ที่พัก

Courtyard by Marriott Phuket, Patong Beach Resort. We are expanding and looking for experienced and passionate individuals to join our team at Endless Summer Beach Club and our beachfront outlets. Be a part of creating an exceptional experience for our guests.

Kitchen

Front Office

Event
  • Event Executive (1)
  • Assistant Banquet Manager (1)
Engineering
  • Chief Engineer (1)
Loss Prevention
  • Loss Prevention Officer (1) New

Sales & Marketing

Disability person (ผู้พิการ)

Food & Beverage

รายละเอียด

- เพศใดก็ได้
- สามารถสื่อสารและเขียนภาษาอังกฤษได้
- มีทัศนคติที่ดี
- มีความรับผิดชอบ และตรงต่อเวลา
- สามารถทำงานภายใต้ความกดดันได้
- มีประสบการณ์ในตำแหน่งงานอย่างน้อย 1 ปี

แผนก:

Food & Beverage

จำนวน:

1 อัตรา

ระดับการศึกษา:

ไม่ระบุ

เวลาทำงาน:

งานประจำ

เงินเดือน:

ตามตกลง

ผู้ติดต่อ:

Human Resources Department

อีเมล์:

hr.CYpatong@marriott.com

เบอร์ติดต่อ:

0622452568

ลงประกาศเมื่อ:

19 เม.ย. 68

Cluster Assistant E-Commerce Manager

6-May-2025
Courtyard by Marriott Phuket, Patong Beach Resort | 54304 - Ko Samui, Surat Thani
This job post is more than 31 days old and may no longer be valid.

Courtyard by Marriott Phuket, Patong Beach Resort


Job Description

  • Email: hr.CYpatong@marriott.com
  • Tel: 0622452568, 076349888

โรงแรม, ที่พัก

Courtyard by Marriott Phuket, Patong Beach Resort. We are expanding and looking for experienced and passionate individuals to join our team at Endless Summer Beach Club and our beachfront outlets. Be a part of creating an exceptional experience for our guests.

Kitchen

Front Office

Event
  • Event Executive (1)
  • Assistant Banquet Manager (1)
Engineering
  • Chief Engineer (1)
Loss Prevention
  • Loss Prevention Officer (1) New

Sales & Marketing

Disability person (ผู้พิการ)

Food & Beverage

รายละเอียด

- เพศใดก็ได้
- สามารถสื่อสารและเขียนภาษาอังกฤษได้ดี
- มีทัศนคติที่ดี
- มีความรับผิดชอบ และตรงต่อเวลา
- สามารถทำงานภายใต้ความกดดันได้
- มีประสบการณ์ในตำแหน่งงานอย่างน้อย 1 ปี

แผนก:

Sales & Marketing

จำนวน:

1 อัตรา

ระดับการศึกษา:

ปริญญาตรี ขึ้นไป

เวลาทำงาน:

งานประจำ

เงินเดือน:

ตามตกลง

ผู้ติดต่อ:

Human Resources Department

อีเมล์:

hr.CYpatong@marriott.com

เบอร์ติดต่อ:

0622452568

ลงประกาศเมื่อ:

19 เม.ย. 68

Cluster Dir of Sales / Asst. Dir of Sales - MICE

6-May-2025
Courtyard by Marriott Phuket, Patong Beach Resort | 54305 - Ko Samui, Surat Thani
This job post is more than 31 days old and may no longer be valid.

Courtyard by Marriott Phuket, Patong Beach Resort


Job Description

  • Email: hr.CYpatong@marriott.com
  • Tel: 0622452568, 076349888

โรงแรม, ที่พัก

Courtyard by Marriott Phuket, Patong Beach Resort. We are expanding and looking for experienced and passionate individuals to join our team at Endless Summer Beach Club and our beachfront outlets. Be a part of creating an exceptional experience for our guests.

Kitchen

Front Office

Event
  • Event Executive (1)
  • Assistant Banquet Manager (1)
Engineering
  • Chief Engineer (1)
Loss Prevention
  • Loss Prevention Officer (1) New

Sales & Marketing

Disability person (ผู้พิการ)

Food & Beverage

รายละเอียด

- เพศใดก็ได้
- สามารถสื่อสารและเขียนภาษาอังกฤษได้ดี
- มีทัศนคติที่ดี
- มีความรับผิดชอบ และตรงต่อเวลา
- สามารถทำงานภายใต้ความกดดันได้
- มีประสบการณ์ในตำแหน่งงานอย่างน้อย 4-5 ปี

แผนก:

Sales & Marketing

จำนวน:

1 อัตรา

ระดับการศึกษา:

ปริญญาตรี ขึ้นไป

เวลาทำงาน:

งานประจำ

เงินเดือน:

ตามตกลง

ผู้ติดต่อ:

Human Resources Department

อีเมล์:

hr.CYpatong@marriott.com

เบอร์ติดต่อ:

0622452568

ลงประกาศเมื่อ:

19 เม.ย. 68

Chief Engineer

6-May-2025
Courtyard by Marriott Phuket, Patong Beach Resort | 54306 - Ko Samui, Surat Thani
This job post is more than 31 days old and may no longer be valid.

Courtyard by Marriott Phuket, Patong Beach Resort


Job Description

  • Email: hr.CYpatong@marriott.com
  • Tel: 0622452568, 076349888

โรงแรม, ที่พัก

Courtyard by Marriott Phuket, Patong Beach Resort. We are expanding and looking for experienced and passionate individuals to join our team at Endless Summer Beach Club and our beachfront outlets. Be a part of creating an exceptional experience for our guests.

Kitchen

Front Office

Event
  • Event Executive (1)
  • Assistant Banquet Manager (1)
Engineering
  • Chief Engineer (1)
Loss Prevention
  • Loss Prevention Officer (1) New

Sales & Marketing

Disability person (ผู้พิการ)

Food & Beverage

รายละเอียด

- เพศใดก็ได้
- สามารถสื่อสารและเขียนภาษาอังกฤษได้ดี
- มีทัศนคติที่ดี
- มีความรับผิดชอบ และตรงต่อเวลา
- สามารถทำงานภายใต้ความกดดันได้
- มีประสบการณ์ในตำแหน่งงานอย่างน้อย 4-5 ปี

แผนก:

Engineering

จำนวน:

1 อัตรา

ระดับการศึกษา:

ไม่ระบุ

เวลาทำงาน:

งานประจำ

เงินเดือน:

ตามตกลง

ผู้ติดต่อ:

Human Resources Department

อีเมล์:

hr.CYpatong@marriott.com

เบอร์ติดต่อ:

0622452568

ลงประกาศเมื่อ:

19 เม.ย. 68

Demi Chef de Partie - Bakery

6-May-2025
Courtyard by Marriott Phuket, Patong Beach Resort | 54307 - Ko Samui, Surat Thani
This job post is more than 31 days old and may no longer be valid.

Courtyard by Marriott Phuket, Patong Beach Resort


Job Description

  • Email: hr.CYpatong@marriott.com
  • Tel: 0622452568, 076349888

โรงแรม, ที่พัก

Courtyard by Marriott Phuket, Patong Beach Resort. We are expanding and looking for experienced and passionate individuals to join our team at Endless Summer Beach Club and our beachfront outlets. Be a part of creating an exceptional experience for our guests.

Kitchen

Front Office

Event
  • Event Executive (1)
  • Assistant Banquet Manager (1)
Engineering
  • Chief Engineer (1)
Loss Prevention
  • Loss Prevention Officer (1) New

Sales & Marketing

Disability person (ผู้พิการ)

Food & Beverage

รายละเอียด

- เพศใดก็ได้
- สามารถสื่อสารและเขียนภาษาอังกฤษได้
- มีทัศนคติที่ดี
- มีความรับผิดชอบ และตรงต่อเวลา
- สามารถทำงานภายใต้ความกดดันได้
- มีประสบการณ์ในตำแหน่งงานอย่างน้อย 1 ปี

แผนก:

Kitchen

จำนวน:

1 อัตรา

ระดับการศึกษา:

ไม่ระบุ

เวลาทำงาน:

งานประจำ

เงินเดือน:

ตามตกลง

ผู้ติดต่อ:

Human Resources Department

อีเมล์:

hr.CYpatong@marriott.com

เบอร์ติดต่อ:

0622452568

ลงประกาศเมื่อ:

19 เม.ย. 68

Bartender

6-May-2025
Chao Phaya Resort Limited | 54333 - Ko Samui, Surat Thani
This job post is more than 31 days old and may no longer be valid.

Chao Phaya Resort Limited


Job Description

  • Email: jantima_ap@avanihotels.com
  • Tel: 077485299

โรงแรม, ที่พัก

Spa
  • Spa Therapist (1)
FB Service
  • F&B Manager (1)
  • Bar Supervisor (1)
  • Bartender (1) New
Engineering
  • Engineering Supervisor (1)

รายละเอียด

-2 days off/week
-Service Charge
-Social Security
-Housing Allowance (Upon Level)
-Meals / Uniform
-Group Life & Medical Insurance
-Provident Fund
-Public Holidays & Annual Vacation
-Careers Opportunities within Minor Hotels

แผนก:

FB Service

จำนวน:

1 อัตรา

ระดับการศึกษา:

ไม่ระบุ

เวลาทำงาน:

งานประจำ

เงินเดือน:

ตามตกลง

ผู้ติดต่อ:

P&C Department

อีเมล์:

jantima_ap@avanihotels.com

เบอร์ติดต่อ:

077485299

ลงประกาศเมื่อ:

06 พ.ค. 68

Assistant Chief Butler25075138

6-May-2025
TA AKTANA a Luxury Collection Resort & Spa Labuan Bajo | 54310 - Komodo, East Nusa Tenggara
This job post is more than 31 days old and may no longer be valid.

TA AKTANA a Luxury Collection Resort & Spa Labuan Bajo


Job Description

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Maintaining Guest Services and Front Desk Goals

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.

• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.

Supporting Management of Front Desk Team

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and building mutual trust, respect, and cooperation among team members.

• Serving as a role model to demonstrate appropriate behaviors.

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.

Ensuring Exceptional Customer Service 

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Responds to and handles guest problems and complaints.

• Sets a positive example for guest relations.

• Empowers employees to provide excellent customer service.

• Observes service behaviors of employees and provides feedback to individuals.

• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.

• Ensures employees understand customer service expectations and parameters.

• Interacts with guests to obtain feedback on product quality and service levels.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Managing Projects and Policies

• Implements the customer recognition/service program, communicating and ensuring the process.

• Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

• Supervises same day selling procedures to maximize room revenue and control property occupancy.

• Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

Supporting Human Resource Activities 

• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.

• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.

• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.

• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

• Participates in employee progressive discipline procedures.

Additional Responsibilities 

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluating results to choose the best solution and solve problems.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Performs all duties at the Front Desk as necessary.

• Runs Front Desk shifts whenever necessary.

• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

 
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Supervisor-AYS25075252

6-May-2025
Fairfield by Marriott Chow Kit Kuala Lumpur | 54308 - Kuala Lumpur
This job post is more than 31 days old and may no longer be valid.

Fairfield by Marriott Chow Kit Kuala Lumpur


Job Description

POSITION SUMMARY

Complete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document pertinent information in logbooks. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and activating and issuing room key. Sell a room/accommodation to guests without reservations based on availability. Ensure rates match market codes and that any exceptions are documented. Ensure checks that come from outlets (e.g., Health Club, Retail Shop) are scanned and charged to room.

Assist management in training, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you’ll deliver on the Fairfield Guarantee — our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Internship F&B & Front Office

6-May-2025
Ormond Group Sdn Bhd | 54341 - Kuala Lumpur
This job post is more than 31 days old and may no longer be valid.

Ormond Group Sdn Bhd


Job Description

Front Office Executive Intern Responsibilities:

  • Guest Check-In/Check-Out: Learn and participate in the guest check-in and check-out procedures, including reservations and payment processing.

  • Customer Service: Provide excellent customer service by assisting guests with inquiries, requests, and information.

  • Reservation Management: Assist in managing room reservations, cancellations, and room assignment procedures.

  • Guest Relations: Handle guest complaints or concerns effectively and professionally, seeking solutions to ensure guest satisfaction.

  • Administrative Support: Assist in administrative tasks such as data entry, filing, and maintaining guest records.

  • Revenue Optimization: Gain insights into revenue management and pricing strategies.

F&B Operations Internship Responsibilities:

  • Assist in daily operation: Help with day-to-day tasks in the restaurant assign by the superior.

  • Customer Service

  • Ordering and Inventory : Manage inventory and assist in ordering supplies.

  • Event Support: Assist in planning and executing special event

  • Quality control :Ensure food and service meet quality standards.

  • Understanding and adhering to health and safety regulations in the F&B industry.

  • Assisting with financial tasks, such as processing payments, and managing receipts.

Requirements:

  • Currently enrolled in a hospitality or related degree program.

  • Strong interpersonal and communication skills.

  • Customer service-oriented mindset.

  • Attention to detail and strong organizational skills.

  • Ability to work in a fast-paced environment.

  • Flexibility to work various shifts, including weekends and holidays.

Benefits:

  • Hands-on experience in key departments of the hospitality industry.

  • Mentorship and guidance from experienced professionals.

  • Exposure to real-world challenges and problem-solving.

  • Networking opportunities within the hospitality sector.

Restaurant Supervisor

6-May-2025
DOMUS GROUP | 54342 - Kuching, Sarawak
This job post is more than 31 days old and may no longer be valid.

DOMUS GROUP


Job Description

Operational Management:

Supervise daily operations of food and beverage outlets.

Ensure adherence to service standards, cleanliness, and safety regulations.

Monitor and manage inventory levels.

Prepare and manage work schedules for staff.

Staff Management:

Train, mentor, and supervise staff.

Address employee performance issues and provide feedback.

Ensure staff follow established procedures and protocols.

Customer Service:

Handle customer inquiries and complaints in a professional and efficient manner.

Ensure excellent customer service and satisfaction.

Financial Management:

Monitor and control costs, including food costs and labor expenses.

Assist in developing and implementing budgets.

Other:

Maintain cleanliness and presentation standards.

Attend and participate in meetings as required.

Collaborate with other departments to ensure smooth operations.

Contribute to developing and implementing marketing strategies.

Stay up-to-date with industry trends and best practices.

Banquet Supervisor

6-May-2025
Filinvest Land Inc. | 54363 - Mabalacat City, Pampanga
This job post is more than 31 days old and may no longer be valid.

Filinvest Land Inc.


Job Description

Filinvest Hotel: QUEST PLUS CONFERENCE CENTER CLARK

Job Summary

The Banquet Supervisor is mainly responsible for ensuring the service and delivery of menu items in the assigned restaurant is of high-level quality and consistency. The Banquet Supervisor is expected to assist the Banquet Service Manager with regards to banquet operations.

Duties and Responsibilities

1.Banquet Operations

  • To supervise and control all aspects of the shift operation, monitor the standards of service and food quality and resolve all complaints during shift and logs all complaints in logbook for further follow up. 

  • To organize and service all activities within the operation with regards to food & beverage as well as equipment arrangement 

  • To anticipate, maintain and improve personal contacts with hotel guests in order to up sell and generate more revenue 

  • Ensure that all mis-en-place is sufficient during every meal period 

  • Ensures that all areas are sanitary and all operational equipment are in good working condition. 

  • Ensures that all skills and brand service standards are met thereby ensuring the success of banquet operations.

  • Conducts all briefings and ensures that the guidelines for briefings and meetings are met 

  • Checks that all stations, cutlery, chinaware, hollowware etc. are in good working order as set forth in the service skills manuals. 

  • Conducts monthly equipment inventory. 

  • Attends daily briefing, general staff meetings, in-house training, etc. 

  • Checks pantry and linen supplies are on par levels and are ready for service at all times. 

  • Checks on the satisfaction of all members/guests and reports this to the Banquet Service Manager whether positive or negative. 

  • Supervises the Banquet operations in the absence of the Banquet Service Manager to a high level of efficiency, discipline and profitability.

2. Human Resource

  • Issues Disciplinary Reports to his Superiors and controls the overtime of Staff at all times. 

  • Submits Incident reports to Banquet Manager on a regular basis on accidents or any untoward incidents that may occur in banquet areas. 

  • Assists the Banquet Service Manager in ensuring the successful implementation of all programs, trainings & projects. 

  • To report for duty punctually wearing the correct uniform and name badge at all times. 

  • To provide a courteous and professional service at all times. 6. To maintain good working relationship with colleagues and all other department. 

  • To maintain a high standard of personal appearance and hygiene at all times. 

  • To have a complete understanding of the employee's code of conduct and adhere to the regulations contained within. 

  • To carry out other responsibilities and duties assigned.

3. Financial Responsibilities

  • To actively strive to achieve higher revenues and maximize costs savings against revenue target

  • Compete against a standard of excellence by setting high performance standards and pursuing aggressive goals with regards to Banquet Expenses

  • Strive for constant improvements and take responsibility for achieving business results and preserve despite obstacles

4. Other duties assigned

  • Participates on the regular evacuation drill procedure. 

  • Keeps immediate superior promptly and fully informed of all problems or unusual matters of significance.

  • Maintains a favorable working relationship with all other Hotel employees to foster and promote a cooperative and harmonious working climate. 

  • Adheres to environmentally friendly practices such as reduce waste, recycle when possible and re-use, whenever applicable. 

  • Responsible in being a role model of the Company that would be aligned with the Company Standards, Code o Discipline and Policy and Procedures. 

  • Performs other functions and duties which may be assigned by the immediate superior.

Qualifications:

  • Diploma in Food & Beverage Services Management or Management related course.

  • At least 2 years working experience in a 4 - 5-Star Hotel.

Front Office Assistant

6-May-2025
Suite Life Inc. | 54348 - Mactan, Lapu-Lapu City, Cebu
This job post is more than 31 days old and may no longer be valid.

Suite Life Inc.


Job Description

Main Responsibilities

  • Welcome and perform all check-in and check-out of guest

  • Manage online and phone reservations and inquiries

  • Inform guests about payment methods

  • Register guests in collecting necessary information (like contact details and exact dates of their stay)

  • Provide information about the property, available rooms, rates and amenities

  • Respond to guests' complaints in a timely and professional manner

  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests' needs

  • Maintain updated records of bookings and payments

Qualifications

  • Candidate must possess at least Bachelor's Degree in Business Studies/Administration/Management, Marketing, and Mass Communications, Hospitality/Tourism/Hotel Management or equivalent.

  • With 1 year (s) experience specialized in Hotel Management/ Tourism Services or equivalent is an advantage

  • With Good Communication Skills and pleasing personality

  • Customer focused and a team player

  • Applicants must be willing to work on a shifting schedule, weekends, and holidays

  • Can start ASAP

Supplemental Pay/Benefits

  • Promotion to permanent employee

  • Pay raise

  • Company events

  • Health Insurance

  • Additional leave

  • Company gift

In-Room Dining Supervisor

6-May-2025
Mandai Resorts Pte. Ltd. | 54378 - Mandai, North Region
This job post is more than 31 days old and may no longer be valid.

Mandai Resorts Pte. Ltd.


Job Description

Main Duties and Responsibilities

Mandai Rainforest Resort is seeking a dedicated and service-oriented In-Room Dining Supervisor to oversee and elevate the in-room dining experience for our guests. This role plays a critical part in ensuring seamless food and beverage service, while embodying the resort’s commitment to sustainability, hospitality, and the natural environment.

The ideal candidate is passionate about service excellence, attentive to detail, and experienced in luxury hospitality standards. You will supervise daily operations, lead the in-room dining team, and uphold hygiene and quality standards in line with our rainforest-inspired ethos.

Key Responsibilities

  • Supervise and coordinate all aspects of in-room dining operations to ensure timely and accurate delivery of food and beverages.

  • Monitor guest orders and ensure prompt, courteous, and personalized service that aligns with the resort’s luxury and sustainability standards.

  • Lead, train, and motivate a team of in-room dining attendants to deliver consistently high levels of guest satisfaction.

  • Maintain cleanliness and presentation standards for all in-room dining equipment, trolleys, and pantries.

  • Handle guest feedback and complaints professionally, ensuring quick and effective resolution.

  • Coordinate with the culinary and stewarding teams to ensure order accuracy, dietary requirements, and timely preparation.

  • Maintain stock levels and inventory for in-room dining supplies.

  • Ensure compliance with all food safety, hygiene, and sanitation regulations.

  • Support the implementation of eco-friendly initiatives in alignment with the resort’s sustainability goals.

  • Prepare reports on daily operations, guest feedback, and team performance as required.

Job Requirements

  • Minimum 2–3 years of experience in a supervisory role within F&B, preferably in a luxury hotel or resort.

  • Strong knowledge of in-room dining operations and high-end guest service.

  • Excellent communication and interpersonal skills.

  • Flexible to work shifts, including weekends and public holidays.

  • Knowledge of POS systems and basic administrative reporting.

Procurement Manager

6-May-2025
Mandai Resorts Pte. Ltd. | 54390 - Mandai, North Region
This job post is more than 31 days old and may no longer be valid.

Mandai Resorts Pte. Ltd.


Job Description

Main Duties and Responsibilities

We are seeking an accomplished Procurement Manager to join our team in Mandai Rainforest Resort by Banyan Tree. The incumbent will play a pivotal role in establishing the relevant policies to ensure the efficient and cost-effective procurement of all materials for the operations of our Resort.

The Procurement Manager will have an integral role in ensuring the smooth operation of the Resort. You will support various departments in their procurement needs, specifically to ensure that our processes are effective, in compliance with regulations, and optimized.

Key Responsibilities

  • The Procurement Manager will be responsible for developing and implementing the Resort’s procurement strategies to ensure the timely and cost-effective purchase of goods.

  • Collaborate with other departments and colleagues to plan and detail their respective procurement needs. The Procurement Manager will need to engage the respective departments to identify synergies, with the penultimate objective of achieving cost savings for the Resort.

  • Identify and evaluate potential suppliers, negotiate terms and contracts, and maintain positive relationships with existing suppliers. The Procurement Manager will also conduct regular reviews of supplier performance and quality to ensure compliance with the pre-requisite standards of the Resort

  • Plan and manage the Procurement process to achieve cost savings and ensure financial efficiency. This includes analyzing market trends and pricing to make informed purchasing decisions.

  • The Procurement Manager will also have the responsibility to ensure that all procurement activities comply with hotel policies, legal requirements and industry standards. This includes working closely with the finance team to reconcile purchase orders, invoices and payments.

  • To conduct and manage the tender process, including but not limited to, tender interviews, site walk-throughs where necessary, and making the award.

  • To partake in the set up of the procurement system during the opening of the Resort.

Job Requirements

  • Degree or Diploma in Business Administration, Logistics, Supply Chain Management or a related field.

  • Solid track record of 4 to 6 years’ experience in a similar capacity, preferably in the hospitality industry. Pre-opening experience, experience in setting up and managing procurement systems, would be useful.

  • Strong interpersonal, communication and organizational skills.

  • Able to handle matters independently, and able to exercise self-motivation to complete projects.

Restaurant Manager I Kuya J - Baclaran / SM Fairview

6-May-2025
iKitchen, Inc, | 54313 - Metro Manila
This job post is more than 31 days old and may no longer be valid.

iKitchen, Inc,


Job Description

ABOUT THE COMPANY

KATAKAM-TAKAM NA KUWENTO NI KUYA J

Kuya J Restaurant, formerly known as “Ang Kan-anan ni Kuya J,” started as a humble eatery along the streets of Cebu. But with Kuya J’s undeniably delicious dishes, mouthwatering words of recommendation quickly spread into every Cebuanos’ palate. With that, Kuya J instantly became one of the well-loved restaurants in Cebu.

Today, Kuya J continues to satisfy every Filipino’s appetite nationwide. Using only the freshest ingredients available, Kuya J cooks up a storm of delicious Pinoy food in every corner of the Philippines.

 

Job Description:

The Restaurant Manager is responsible for the restaurant's business performance, product and service quality standards, health and safety, as well the overall guest experience and satisfaction.

We want a manager who is passionate about driving restaurant guest experience and sales to the next level! As a manager, you'll oversee profit and loss statements, develop financial store budgets, and labor and food costs to improve restaurant operations to minimize waste and maximize of utilization of our resources.

You'll mentor and coach Assistant Restaurant Managers, Shift Managers, and Team Members to reach their full potential, set objectives. Also setting measurable and realistic objectives for your team, evaluating performances, and promoting teamwork and harmonious working relations.

We are looking for someone with at least 5 years of management experience in Casual Dining Restaurants, a bachelor’s degree, and a proactive, customer service-oriented attitude. If you have these, then you are a perfect candidate!

 

Job Specifications

Education Bachelor’s Degree in Hotel & Restaurant Management, Food & Beverage Services, Hospitality, Operations Management or equivalent.

Experience Preferably on a Managerial role with 5 years & Up experience specializing in Casual Dining Restaurant.

 

So, if you are ready to lead and make an impact, come join us and let's take our team to the next level!

 

 

 

 

 

 

 

 

Restaurant Manager

6-May-2025
Sucree Coco and Love, Inc. | 54361 - Metro Manila
This job post is more than 31 days old and may no longer be valid.

Sucree Coco and Love, Inc.


Job Description

The Restaurant Managers / Store Managers are responsible for planning, leading, and managing all day-to-day activities of the store. She/ He orchestrate and engage the store team to achieve highest level of customer service standards to deliver sustainable sales and profitable targets.

Main responsibilities will focus on the following:

  • People Management and Training
  • Sales and Customer Satisfaction
  • Shift and Inventory Management
  • Store Management and Compliance

QUALIFICATION:

Experience

At least 5 Yrs. & Up proven experience in Supervisory and Managerial experience specialized in Sales/Food/Retail/General or equivalent. Must have solid experience in F&B or Retail Management, and Store Operations.

Education

Candidate must possess at least a Bachelor's/College Degree in Hotel and Restaurant Management or any business course or equivalent

Skills& Qualifications

  • Accustomed to working in a fast-paced environment
  • Able to work under pressure and carry out sound decisions during critical situations
  • Should have a deep sense of responsibility and integrity
  • Must be results-oriented, flexible, proactive and dynamic
  • Good oral and written communication skills and can coordinate effectively.
  • Team player
  • Have strong leadership and maturity to lead the team
  • Energetic and dynamic
  • Detail-oriented

Hotel Operation Supervisor / Manager cum PA

6-May-2025
Cwcs Pte. Ltd. | 54323 - North Region
This job post is more than 31 days old and may no longer be valid.

Cwcs Pte. Ltd.


Job Description

Responsibilities:

  • Oversee hotel daily operations, ensuring smooth and efficient service.
  • Supervise and support staff, providing guidance and resolving issues.
  • Maintain high standards of guest service and satisfaction.
  • Ensure compliance with health and safety regulations.
  • Handle guest complaints and feedback professionally and efficiently.
  • Train new employees and conduct ongoing training for current staff.
  • Assist the Housekeeping Manager in preparing and managing the department’s budget and be aware of financial targets
  • Plan and execute maintenance schedules for public areas
  • Collate and analyze data from inspections and maintenance to ensure quality of service is met
  • Schedule routine inspections by supervisors
  • Supervise external contractors to ensure contractual compliance
  • Monitor and manage staffing in housekeeping
  • Training of all new Room Attendants.
  • Maintaining training records for new and existing PA.
  • Preparing duty rosters, scheduling staff on leave and preparing annual leave planners for PA.
  • Ensures that guest areas, pantries and service areas on guest floors are maintained according to standard
  • Any other Ad-Hoc requires

Required Skills:

  • Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
  • Able to speak, read and write English
  • Proficient in the use of Microsoft Office
  • Organizational and training abilities

Requirements

Diploma / Degree in Hotel Administration, Hotel Management or equivalent, and 2 years housekeeping experience preferably in a hotel of similar size and complexity.

Region Sales Ops Supervisor

6-May-2025
UPS Asia Group Pte. Ltd. | 54324 - North-East Region
This job post is more than 31 days old and may no longer be valid.

UPS Asia Group Pte. Ltd.


Job Description

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

The Region Sales Operations Supervisor is responsible for ensuring day to day activities dispatched by the Region Sales Operations Manager are met. He/She provides initiative and data support, primarily for field sales resources, implements corporate and region sales initiatives, and manages daily, weekly, and monthly report consolidation. This position supervises the Region Sales Operation Specialist.


Employee Type:

Permanent


UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Assistant Manager Front Office

6-May-2025
Orchard Hotel Singapore | 54368 - Orchard, Central Region
This job post is more than 31 days old and may no longer be valid.

Orchard Hotel Singapore


Job Description

Assistant Manager Front Office

The Assistant Manager shall assist the Duty Manager to run the department to ensure a smooth operation at all times.

He/she shall assist in the daily running of the department in line with the company's expectations, maintaining high standards and at the same time, be wary of the business environment and adjust accordingly when needed. 

He/she shall also be assigned to overlook associates on work procedures and paperwork and ensure that the counter and lobby are always kept cleared and guests are well taken care of.

 

Reporting to the Front Office Manager and the incumbent will be responsible to:-

Operations

  • Be well-versed in the Front Office operational procedures & PMS and guests key card system software.
  • Ensure room categories are balanced.
  • Control rooms situation at the desk and giving clear direction to associate on rooms.
  • Supervise Front Office Executive and Senior Executive jobs and procedures.
  • Perform weekly night shift duties when needed.
  • Cover Group Coordinator and Guests Relations duties when needed.

 

Administration

  • Ensure reception traces a resolved during shift. 
  • Participate actively in daily briefings to ensure essential information are relayed to the team members.
  • Ensure rooms are blocked according to guests’ preferences and requests for all Front Office sections.
  • Ensure VIP amenities requests are given to Rooms Service on daily basis.
  • Ensure VIP letters are printed out (with call centre assistance).
  • Ensure all groups resumes are read through and understood, and group rooms blocked according.

 

Lobby Service

  • Conduct regular lobby walks to establish rapport with in-house guests.
  • Ensure guests are attended to and queue managed accordingly together with the Duty Manager.
  • Analyse and response to guests’ needs accordingly and report major feedback to Duty Manager. 
  • Act immediately to resolve any negative feedback from guest and feedback to duty manager for a follow up.
  • Manage and improve guest reviews score.

 

Staff Training & Development

  • Participate actively on new colleagues training (shadow system) based on induction program.
  • Ensure grooming standards of all associates.
  • Ensure Front Office Executives and Senior Executives are aware of SOPs and remind if necessary.

 

Control

  • Ensure proper understanding of Cashier closure procedures.
  • Ensure proper control measure is in place to check associates closing paperwork.

 

Cash Floats

  • Ensure cash float agreement is read and understood.
  • Ensure associates floats’ are counted prior and after their shift.

 

Requirements:-

  • The incumbent is expected to have a track record of at least 1 year of work experience in a similar capacity
  • You need to be energetic, proactive, self-driven, highly motivated and has excellent interpersonal and communication skills
  • You should also be adaptable, determined and be someone who wants to be on a fast paced environment that promotes changes and drive for achievements
  • You will possess superior negotiation skills and a Will-to-Win mindset
  • Knowledge of Opera System would be an added advantage

Assistant Chief Engineer

6-May-2025
York Hotel (Private) Limited | 54381 - Orchard, Central Region
This job post is more than 31 days old and may no longer be valid.

York Hotel (Private) Limited


Job Description

About the role


This is an exciting opportunity to join the team at York Hotel (Private) Limited as an Assistant Chief Engineer. In this full-time position, you will be responsible for supporting the Chief Engineer in the day-to-day management of the hotel's engineering and maintenance operations. Based in the Orchard Central Region, you will play a crucial role in ensuring the smooth and efficient running of the hotel's facilities.

What you'll be doing

  • Assist the Chief Engineer in overseeing the maintenance and repair of all hotel equipment, systems and infrastructure

  • Coordinate and supervise the work of the engineering team, ensuring all tasks are completed to a high standard

  • Identify and implement energy-saving initiatives to improve the hotel's environmental sustainability

  • Respond promptly to any maintenance requests or emergencies, minimising disruption to hotel operations

  • Liaise with external contractors and suppliers to ensure the timely completion of projects

  • Monitor and maintain accurate records of all engineering activities and expenditure

  • Assist with the development and implementation of the hotel's preventative maintenance programme

What we're looking for

  • Minimum 5 years' experience in a similar engineering role within the hospitality industry

  • Strong technical knowledge of hotel equipment and building systems, including HVAC, plumbing, electrical and life safety systems

  • Excellent problem-solving and troubleshooting skills with the ability to work under pressure

  • Proficient in using computerised maintenance management systems

  • Excellent communication and interpersonal skills to liaise effectively with both internal and external stakeholders

  • Familiarity with relevant health and safety regulations and the ability to ensure compliance

  • Proactive approach to identifying and implementing process improvements

What we offer

At York Hotel (Private) Limited, we are committed to providing our employees with a rewarding and supportive work environment. In addition to a competitive salary, we offer a range of excellent benefits including:

  • Comprehensive health and wellness programme

  • Generous annual leave entitlement

  • Subsidised staff accommodation and meals

  • Opportunities for career development and progression

  • Discounted hotel stays and dining

About us

York Hotel (Private) Limited is a leading hospitality group with a portfolio of prestigious hotels and resorts across the Orchard Central Region. Renowned for our exceptional service and commitment to guest satisfaction, we pride ourselves on fostering a dynamic and inclusive work culture. As an employer of choice, we are dedicated to the professional and personal development of our team members, offering extensive training and mentorship programmes.
If you are a skilled and experienced engineering professional looking to join a dynamic and forward-thinking organisation, we encourage you to apply for this exciting opportunity. Click the "Apply Now" button below to submit your application.

Chef de Partie / Junior Sous Chef

6-May-2025
voco® Orchard Singapore | 54392 - Orchard, Central Region
This job post is more than 31 days old and may no longer be valid.

voco® Orchard Singapore


Job Description

IHG Hotels & Resorts' first voco™ hotel in South East Asia is now open on Singapore’s world-famous Orchard Road!

voco® Orchard Singapore provides guests with the world-renowned voco™ experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are unstuffy hotels where people feel comfortable to relax, and just get on with life. Hotels that stand out from the crowd, voco combines familiar comforts with the indulgences of a hotel, to create somewhere that’s dependable, but not vanilla. Somewhere premium, but with a laidback spirit. Somewhere reliable, but different.

Your day to day

voco Orchard Singapore is seeking an innovative and dedicated Chef de Partie / Junior Sous Chef to be part of our exciting Culinary Team. You will assist the Sous Chef on duty with overseeing the kitchen section and coordinate kitchen staff in order to prepare, cook and present food according to standard recipes. Assist with storage, preparation and cooking of all food items, whilst adhering to all Health and Food Safety standard. Demonstrate and help maintain high levels of service that consistently exceeds the expectations of our members.

FINANCIAL RETURNS

  • Review menus, analyzes recipes, assess food quality and labor requirements.

  • Exercise efficient Payroll Management within your kitchen to maintain budgeted labor costs.

  • Focus attention on improving productivity levels and the need to prudently manage utility/payroll costs within acceptable guidelines ensuring optimum deployment.

PEOPLE

  • Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include other kitchen outlets, food and beverage, maintenance, business development & front office.

GUEST EXPERIENCE

  • Interact with outside contacts such as guests – to ensure their total satisfaction, vendors – to order supplies/ equipment and ensure best prices and quality. To assist with the Health Department and other regulatory agencies – regarding safety matters and kitchen inspections.

RESPONSIBLE BUSINESS

  • Serve fresh ingredients to the guests of the highest quality of which reflect the style of the outlet concept

  • Monitor methods of food preparation, sizes of portions and garnishing of foods to ensure food is prepared in the described manner

  • Approve all food/ dishes leaving your section or kitchen before served to guests

  • Estimate food consumption and purchases or requisitions of foodstuffs and kitchen supplies accordingly

  • Devise specialty dishes and develops innovative menus

  • Establish or enforce hygiene standards for the kitchen outlet.

  • Develop and assist with training activities focused on improving skills and knowledge

  • Take an active involvement in the welfare, safety, development and well-being of hosts providing advice, counseling and (positive) constructive feedback

  • Assist with the development and maintenance of policies & procedures, work processes and standards of performance within the Department. Ensure quarterly reviews to accurately reflect any changes.

  • Ensure the cleanliness and tidy of the Kitchen department and ensure all equipment is in good working order

  • Maintaining the cleanliness, neat and being well-groom appearance at all times during on duty

  • Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures

  • Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly.

  • Initiate action to correct a hazardous situation and notify supervisors of potential dangers.

  • Log security incidents and accidents in accordance with hotel requirements.

  • Perform other duties as assigned including assisting staff with their job functions during peak periods.

What we need from you

  • Diploma or Degree in Culinary Arts.

  • At least 1 year experience in a similar position, or an experienced Chef de Partie will also be considered.

  • Working experience in the hotel industry will be an added advantage.

  • Commitment to work rotating shifts, weekends and public holidays.

  • Great communication skills, ability to interact with guests, employees and third parties that reflect highly on the hotel, the brand and the company.

What we offer

We’ll reward all your hard work with a great salary and benefits – great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Chef de Partie - Hot

6-May-2025
Bluewater Resorts | 54356 - Oslob, Cebu
This job post is more than 31 days old and may no longer be valid.

Bluewater Resorts


Job Description

Key Responsibilities:

  • Prepare, cook, and present high-quality hot dishes in your assigned section

  • Supervise and train junior staff or commis assigned to your station

  • Ensure all food preparation and presentation meet resort standards and guest expectations

  • Manage stock control and ensure proper storage of ingredients and cooked items

  • Maintain cleanliness and organization of your kitchen station at all times

  • Work closely with the Sous Chef and other kitchen staff to coordinate operations and service flow

  • Follow strict hygiene, safety, and sanitation guidelines, especially important in remote island locations

  • Assist in planning menus and contributing ideas for seasonal or themed offerings

  • Adapt quickly to guest feedback, special dietary requests, or unexpected operational needs


Qualifications:

  • Diploma or certificate in Culinary Arts or related training

  • Minimum of 2–3 years of experience in a similar role, preferably in a 4- or 5-star hotel or resort

  • Strong experience in hot kitchen operations (grilling, sautéing, roasting, etc.)

  • Knowledge of food safety and HACCP principles

  • Ability to lead a small team and work independently with minimal supervision

  • Excellent time management and organizational skills

  • Willingness to be based in an island/resort environment and work flexible hours, including weekends and holidays

Management Trainee for BREADTALK NAIA TERMINAL 3

6-May-2025
BreadTalk Philippines, Inc. | 54360 - Paranaque City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

BreadTalk Philippines, Inc.


Job Description

We are looking for a Management Trainee who can provide exceptional customer service and perform the company’s standard procedures.

The Management Trainee creates the tone and personality of the store by being an advocate of training, customer service, product knowledge, and education, encouraging safe work practices, and demonstrating a commitment to our guiding principles and house rules

Join our BreadTalk family if you have the following qualifications:

  • Candidate must possess at least a Bachelor's/College Degree in any field.

  • At least 6 months to 1 year of working experience in the Food Industry is required for this position.

  • Responsible for leading all team members in the efficient and profitable operation of a BreadTalk store.

  • Responsible for managing the day-to-day store operations, maintaining high store standards and conditions and fostering a positive environment, which provides consistent, fast, efficient, and friendly service ensuring a total quality experience for both our customers and team members.

  • Willing to start immediately


Job Type: Full-time


Benefits:

  • Employee discount

  • Paid training

  • Promotion to permanent employee

  • Staff meals provided

CHEF

6-May-2025
Gameboy Manila Inc. | 54357 - Pasay City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Gameboy Manila Inc.


Job Description

  • Planning and creating menus.

  • Ordering and purchasing food and kitchen supplies.

  • Managing the budget for the kitchen.

  • Ensuring food is prepared and presented to the highest standards.

  • Maintaining a clean and organized kitchen.

  • Managing and maintaining kitchen equipment.

  • Managing food and labor costs to ensure the restaurant is profitable.

  • Managing food inventory and controlling food costs.

Required Skills

  • An understanding of food, including ingredients, cooking techniques, and food presentation.

  • Creativity.

  • Organization skills.

  • Attention to detail.

  • Time management skills.

  • Physical strength.

  • Great customer service.

  • Ability to communicate clearly.

  • Leadership skills.

Sales Manager (Hotel)

6-May-2025
Anchor Land Holdings Inc. | 54359 - Pasay City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Anchor Land Holdings Inc.


Job Description

QUALIFICATIONS:

  • Bachelor’s degree in business administration, sales, or a related field; Master’s degree preferred.
  • With at least 1 year of experience at the same role in the same environment or any relevant experience.
  • Adaptable and innovative, able to respond to market changes and new opportunities.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to travel as needed.
  • Proven track record of achieving sales targets and driving revenue growth.
  • Experience in developing and implementing sales strategies.
  • Proficiency in CRM software and Microsoft Office Suite.

 

JOB DESCRIPTION:

Sales and Partnerships

  • Execute strategic sales activities to penetrate assigned market segments, including face-to-face meetings, client entertainment, telephone outreach, and promotional events.
  • Develop and maintain strong relationships with key accounts, focusing on corporate, airline, leisure, group bookings, and banquet business.
  • Identify opportunities for sponsorships and collaborations to enhance revenue and brand visibility.
  • Prepare and negotiate proposals, contracts, and corporate rates tailored to client needs.

Client Relationship Management

  • Provide after-sales service, promptly addressing client feedback and resolving complaints in coordination with relevant departments.
  • Maintain strong client connections by tracking significant dates (e.g., birthdays, company anniversaries) to personalize engagements.
  • Respond to all client inquiries within 24 hours, ensuring a seamless customer experience.

Revenue and Strategy

  • Achieve individual and team sales targets by securing group bookings and high-value accounts.
  • Optimize revenue through effective yield management based on approved rates and room categories.
  • Conduct regular competitor analysis and market intelligence to identify trends and opportunities for business growth.

Administrative and Reporting

  • Submit weekly sales reports, itineraries, entertainment schedules, and expense summaries to the Assistant Director of Sales.
  • Provide detailed updates on sales activities, including a summary of client visits, competition insights, and follow-ups.
  • Regularly prepare and present marketing intelligence reports to aid in strategic decision-making.

Miscellaneous

  • Represent the company in industry and civic organizations to cultivate potential business opportunities (subject to approval by the Assistant Director of Sales or Director of Sales & Distribution).
  • Support the company's commitment to its brand standards and uphold the values of Anchor Land Holdings Inc. and its subsidiaries.
  • Perform additional duties as assigned by the management.

 

 

VIP Host Officer (Korean speaker)

6-May-2025
Newport World Resorts | 54362 - Pasay City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Newport World Resorts


Job Description

JOB SUMMARY

The Host Operations Officer (Multilingual) is responsible for assisting Casino VIP guests during their visit to Newport World Resorts.

 

RESPONSIBILITIES

  • Coordinate arrangements related to gaming activities, preferences and stay of guests, ensure coordination with other departments is seamless and arrangements are facilitated accordingly.
  • Assist guest queries and processes relating to membership, gaming programs, promotions & events, and other related inquiries.
  • Facilitate guests program buy-in and settlement and other gaming account related transactions and inquiries at the Cage.
  • Achieve and promote a high standard of service level and professionalism through proactive engagement with guests.
  • Ensure tasks are executed accurately and in a timely manner.
  • When required, host/attend special promotion or events within or outside the property.
  • When required, accompany guest/s to City tours, Yacht cruises, Private Jet arrival and send off.
  • Rotate shifts and duties to arrival & departure assistance at the airport.

 

QUALIFICATIONS

  • Candidate must have completed at least 2 years in College; Senior High School or K-12 graduates can also be considered.
  • Has excellent communication and interpersonal skills. Required language is Korean.
  • Confident and able to deal with VIPs
  • Excellent analytical and critical thinking skills
  • Proficient in using Google Workspace
  • Strong interpersonal skills
  • Ability to build good working relationships and deal with different types of individual
  • Organized and has great attention to details
  • Focused and organized
  • Able to work alone and with a team
  • Willing to be assigned in the Philippines

Front Office Assistant

6-May-2025
Hotel Pudu Plaza | 54343 - Pudu, Kuala Lumpur
This job post is more than 31 days old and may no longer be valid.

Hotel Pudu Plaza


Job Description

Hotel Pudu Plaza is hiring a Full time Front Office Assistant role in Pudu, Wilayah Persekutuan Kuala Lumpur. Apply now to be part of our team.


Job summary:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon, Evening
    • Tuesday: Morning, Afternoon, Evening
    • Wednesday: Morning, Afternoon, Evening
    • Thursday: Morning, Afternoon, Evening
    • Friday: Morning, Afternoon, Evening
    • Saturday: Morning, Afternoon, Evening
    • Sunday: Morning, Afternoon, Evening
  • 1 year of relevant work experience required for this role
  • Expected salary: RM1,800 - RM2,200 per month

  • Perform reception duties such as greeting and welcoming hotel guests
  • Handle check-in and check-out process
  • Verifying guests' registration information, processing payments and issuing room keys
  • General cashiering duties (Paid outs, billing, cashier closure)
  • Answer and direct incoming phone calls
  • Receiving and delivering all incoming and outgoing mail and packages
  • Other duties, as assigned

Duty Manager (Go Hotels - Timog Branch)

6-May-2025
ANYA HOSPITALITY GROUP | 54351 - Quezon City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

ANYA HOSPITALITY GROUP


Job Description

QUALIFICATIONS:

  • Candidate must possess a Bachelor’s degree in Hospitality Management or equivalent;
  • With at least three (3) years of working experience in the related field is required for this position;
  • Detail-oriented, flexible, organized, with good interpersonal skills, and can work under pressure;
  • Excellent verbal and written communication skills for effective interaction with guests, staff, and management;
  • Knowledge of health, safety, and security protocols to ensure guest and staff well-being;
  • Willingness to work on shifting schedules, as required.

Duty Manager/Assistant Duty Manager

6-May-2025
M Social Pte Ltd | 54366 - Robertson Quay, Central Region
This job post is more than 31 days old and may no longer be valid.

M Social Pte Ltd


Job Description

  • Responsible for overseeing the efficient and profitable operations of the hotel, ensuring proper functionality. 

  • Supervise junior staff to uphold a positive corporate image, monitor their performance, and address any issues. 

  • Attend to guests promptly, courteously, and efficiently, handling complaints with tact. 

  • Assist with guest check-ins/outs. 

  • Address security matters such as directing guests, reporting incidents, and managing undesirable conduct. 

  • Maintain appropriate cash levels and authorize transactions in accordance with procedures. 

  • Conduct shift briefings to ensure hotel activities and operational requirements are known. 

  • Provide Ambassadors' mentoring, training, coaching and regular feedback to help manage conflict, improve employee engagement and guest's satisfaction. 

Requirements

  • Able to perform rotating shifts

  • Positive attitude and outgoing personality and good public relations skills

  • Minimum 3-4 years of experience in hospitality and Opera knowledge

OJT/INTERNS

6-May-2025
Elijah Hotel and Residences | 54352 - Salawag, Dasmarinas City, Cavite
This job post is more than 31 days old and may no longer be valid.

Elijah Hotel and Residences


Job Description

Elijah Hotel and Residences is hiring a Full time OJT/INTERNS role in Salawag, Calabarzon. Apply now to be part of our team.


Job summary:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon
    • Tuesday: Morning, Afternoon
    • Wednesday: Morning, Afternoon
    • Thursday: Morning, Afternoon
    • Friday: Morning, Afternoon
    • Saturday: Morning, Afternoon
    • Sunday: Morning, Afternoon
  • No experience required for this role

Job description

ELIJAH HOTEL AND RESIDENCES is  now accepting HOTEL INTERNS

Hotel Locations: Salawag Crossing, Brgy. Salawag, Molino - Paliparan Road, Dasmariñas, Philippines

To be assigned in Hotel Operations: Housekeeping, Public Areas, Kitchen, Front Desk, Banquet, Café, & Back Office

Minimum 300-800 hours, Hospitality Management / Tourism or related courses

Requirements: Letter of endorsement from your school, Memorandum of Agreement (MOA), Waiver of Financial Obligations, Copy of Vaccination Card and Medical Clearance (*You may refer to any clinic basic package such as Urine Analysis, Fecal/Stool Analysis, Chest X-ray, and Annual Physical Examination).

Job Types: Full-time, OJT (On the job training)

Schedule:

  • 8 hour shift

Job Type: OJT (On the job training)

Front Office Manager

6-May-2025
Awesome Hotel Inc. | 54346 - San Juan, La Union
This job post is more than 31 days old and may no longer be valid.

Awesome Hotel Inc.


Job Description

About the role

As the Front Office Manager for Awesome Hotel Inc.', you will play a pivotal role in ensuring the smooth and efficient operation of the hotel's front office. Responsible for overseeing the daily activities of the front desk team, you will be the primary point of contact for guests, ensuring they receive exceptional service throughout their stay. This full-time position is based in the beautiful seaside town of San Juan La Union.

What you'll be doing

  • Manage and coordinate the activities of the front desk team, including scheduling, training, and performance management

  • Oversee the check-in and check-out process, ensuring a seamless and positive guest experience

  • Respond to guest inquiries and concerns, providing prompt and effective solutions

  • Manage the hotel's reservation system, ensuring accurate and up-to-date information

  • Monitor and maintain cash handling procedures, ensuring proper accounting and reconciliation

  • Collaborate with other departments to ensure the hotel's overall operations run smoothly

  • Implement and maintain front office policies and procedures to improve efficiency and customer satisfaction

What we're looking for

  • Minimum 5 years of experience in a front office or hotel management role

  • Excellent communication and interpersonal skills, with the ability to effectively interact with guests and staff

  • Strong problem-solving and decision-making abilities, with a focus on providing exceptional customer service

  • Proficient in using hotel management software and other relevant technologies

  • Thorough knowledge of front office operations, including reservations, check-in/check-out, and guest relations

  • Proven leadership and team management skills, with the ability to motivate and develop staff

  • Fluency in English and the local language

About us

Awesome Hotel Inc.' is a leading hospitality provider in the Philippines, known for our commitment to providing exceptional guest experiences. With a portfolio of properties across the country, we are dedicated to creating unique and memorable stays for our customers. Our company culture values innovation, teamwork, and a passion for delivering excellence in all that we do.

Apply now to join our team as the Front Office Manager and be a part of our exciting journey!

Assistant Manager, F&B Deployment

6-May-2025
Resorts World at Sentosa Pte Ltd | 54380 - Sentosa, Central Region
This job post is more than 31 days old and may no longer be valid.

Resorts World at Sentosa Pte Ltd


Job Description

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.



Job description:

Primary Responsibilities

  • Rostering Support: Assist the F&B Deployment Manager in overseeing the deployment team. Help in ensuring all shifts are effectively staffed, managing minor manpower gaps, and supporting in the development of contingency plans. Assist in supervising the processes for:
  • Deployment of staff
  • Scheduling for Inductions Programs
  • Submissions to relevant authorities.
  • Support the review and analysis of historical trends for Deployment.
  • Planning Assistance: Aid in formulating strategies for the rostering process. Contribute to process mapping and efficiency improvements within rostering operations.
  • HR Collaboration: Support collaboration with HR to integrate new team member induction and skill assessment into the rostering system, ensuring staffing meets workforce needs.
  • Business Unit Support: Facilitate communication and coordination with individual business units to ensure effective cross-deployment and optimal resource allocation.
  • Communication: Assist in maintaining clear communication channels to align rostering practices with the division's objectives.
  • Project Support: Help coordinate and manage projects related to rostering, including scheduling, pre-deployment processes, and absence management.
  • Change Management Assistance: Support the design and implementation of change management strategies for transitioning rostering duties from business units.

Requirements

  • Must possess at least Diploma/Advanced/Higher/Graduate Diploma or equivalent practical experience
  • Strong communication skills, both written and verbal.
  • Leadership potential, with the ability to assist in guiding and motivating a team.
  • Analytical and problem-solving skills.
  • Capacity to multitask in a fast-paced, diverse environment.
  • Proficiency in Microsoft Office suite.
  • Understanding F&B operations is advantageous.

Manager, Event Services

6-May-2025
Resorts World at Sentosa Pte Ltd | 54387 - Sentosa, Central Region
This job post is more than 31 days old and may no longer be valid.

Resorts World at Sentosa Pte Ltd


Job Description

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.



Job description:

Primary Responsibilities

  • Leading a team of 3 to 4 persons in conference servicing, group handling and event management.
  • Oversee events and guide the team in executing the appropriate orders and instructions for the events.
  • Establish and guide the team on Standard Operating Procedures, Key Performance Indicators, and execution of events in accordance with the strategic directions and/or the prevailing objectives.
  • Able to communicate and resolve any deficiencies with the operations team to ensure guest satisfaction.
  • Partner Business Units to address areas of improvements in order to solicit returning business.
  • Work within budgets to obtain a healthy profit.

Requirements

  • Degree in Business, Hotel & Tourism Management, or relevant fields
  • Minimum 3-5 years relevant experience in MICE Event Services/Conference Services
  • Superior interpersonal and communication skills
  • Strong knowledge of the tourism and attractions sales industry with experience in a similar role
  • Preferably up-to-date knowledge in Opera PMS and or Delphi Sales & Catering
  • Currently leading a team of 3 to 4 persons

Guest Experience Expert (Welcome Desk)25075221

6-May-2025
W SINGAPORE SENTOSA COVE | 54315 - Singapore
This job post is more than 31 days old and may no longer be valid.

W SINGAPORE SENTOSA COVE


Job Description

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Guest Experience Expert (Whatever Whenver)25075219

6-May-2025
W SINGAPORE SENTOSA COVE | 54316 - Singapore
This job post is more than 31 days old and may no longer be valid.

W SINGAPORE SENTOSA COVE


Job Description

POSITION SUMMARY

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1 year related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

RESTAURANT MANAGER

6-May-2025
RE&S Enterprises | 54321 - Singapore
This job post is more than 31 days old and may no longer be valid.

RE&S Enterprises


Job Description

The Restaurant Manager is responsible for overseeing the efficient running and profitability of the restaurant and for managing employees.

He/she needs to be able to lead as well as work as part of a team.

The job reports to the Vice-president, Area is accountable for average sales of S$250k per month depending on the size of the restaurant. Job Responsibilities:

  • Daily roll call with employees to drive operations effectiveness and efficiency via cleanliness of the restaurant, accurate food order taking, servicing the customer, promotions etc
  • Proactively communicate to employees on KPIs on sales, service and food quality so that together each achieve more (TEAM)
  • Be fully knowledgeable with the restaurant operation and to efficiently manage the operation of all shifts
  • Communicate with Chef on guests’ requirements, and maintain a close and professional working relationship with the kitchen at all times
  • Maintain safety requirements at the restaurant
  • Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines
  • Managing budgets
  • Manage stock levels of food and other related utensils and cutleries
  • Handle customers’ compliments and complaints promptly

•Deliver and present manpower and sales reports

•Suggest and recommend improvements to the running of the restaurant

•Administer and action daily mails, guest report lists, staff rosters, operations reporting and other paperwork promptly and accurately

•Be aware of the current business environment and to bring in sound ideas to increase sales, decrease spending, up selling orders and maximising guests spending where possible

•Communicate effectively with the other departments and colleagues, suppliers and contractors to ensure that all information is communicated clearly and follow up actions are coordinated well

•Assist in recruitment needs

•Responsible for induction training and on the job training of new employees and also newly promoted staff

•Appraise employees to reward and punish fairly

•Understand the need for training and development of employees and to take a proactive approach in training employees especially mandatory training like Basic Food Hygiene and Safety

Job Requirements:

•Preferably with Degree/Diploma in Hospitality related studies or with WSQ Certificate in F&B Operations / F&B Supervision / F&B Management

•Passion for excellent customer service

•Able to lead a team in a fast paced and demanding environment

•Possess good business acumen, results driven and highly organised

•Excellent interpersonal and communication skills

Interested candidates, please forward your detailed resume as well reason for leaving (past and present employment, all last drawn salary please email to hrta@res.com.sg)

SALES SUPERVISOR

6-May-2025
SRS ROYALTY PTE. LTD. | 54326 - Singapore
This job post is more than 31 days old and may no longer be valid.

SRS ROYALTY PTE. LTD.


Job Description

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.

• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.

• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.

• Prepare sales presentations and other sales tools.

• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.

• Initiate sales activities, strategies, and sales plans required to build brand visibility.

• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.

• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.

• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.

• Attend trade shows and other marketing events and represent the organization.

• Evaluate the performance of the sales team and seek ways to improve the team’s performance.

• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.

• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.

• Proven work experience in marketing and achieving set targets.

• Excellent communication skills, both written and verbal communication.

• Ability to lead and motivate a sales team, and put in place measures to retain a great team.

• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.

• Excellent selling skills, people-oriented, and ability to motivate a team.

• Ability to identify potential areas of growth and identify new business partnership opportunities.

• Strong organization skills and multi-tasking skills.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Junior Sous Chef (Western Banquet)

6-May-2025
Accor Asia Corporate Offices | 54327 - Singapore
This job post is more than 31 days old and may no longer be valid.

Accor Asia Corporate Offices


Job Description


Company Description

Sofitel Singapore City Centre, an iconic hotel which opens in October 2017 will form part of a mixed-use development at Tanjong Pagar Centre, a multi-billion dollar development, which will become Singapore’s tallest building at 290 meters set around landscaped parkland and direct MRT station access.

The 223-room Sofitel Singapore City Centre will offer chic designed rooms, 4 Food and Beverage options, a ballroom, and several meeting rooms, fitness and pool facilities.

Job Description

  • Manage the day to day operations of an area in the kitchen e.g. banquet, pastry, cold food & a la carte.
  • Distribute work equally to ambassadors.
  • Work closely with standard recipes and plate presentation in order to maintain standards of quality in production, presentation & taste.
  • Maintain a good relationship with other ambassadors, providing instruction and encouragement as needed.
  • Fill store requisition & daily ordering for his/her area of the kitchen.
  • Assume the responsibility for cleanliness, sanitation and neatness of the kitchen.
  • Ensure proper product storage, food rotation, labeling & following FIFO system.
  • Able to handle mise en place & hand over shifts.
  • Respond properly in any hotel emergency or safety situation.
  • Perform other tasks or projects assigned by hotel management and ambassadors.
  • Be aware of and comply with all legislation affecting the operation, including licensing regulations, health regulations and fire and safety regulations.
  • Relate guest comments, positive or negative, to the Director of Culinary, making use of the kitchen log book.
  • Uphold Kitchen cleanliness and hygiene of your kitchen and follow HACCP program as led by the Hygiene Officer, including physical cleaning of areas as required.
  • Disinfect and sanitize cutting boards and worktables constantly during the shift.
  • Know and apply ability to operate kitchen equipment safely and properly in the kitchen.
  • Report and handle any accident immediately, no matter how minor.
  • Respond properly in any hotel emergency or safety situation.
  • Provide a courteous and professional service at all times.
  • Organise each food service so that it runs efficiently and productively.
  • Liaise with Director of Culinary and Executive Sous Chef keeping lines of communication open between food and beverage production and service areas of the hotel.
  • Coordinate food production and kitchen team to meet food preparation and service requirements.
  • Ensure all food produced is in line with kitchen recipes and standards.
  • Check all food is stored and handled as per current food health and hygiene regulations.
  • Ensure that work area, equipment and section is kept clean at all times, in accordance with current health and hygiene regulations.
  • Monitor daily kitchen food and product requirements and advise Director of Culinary of these well in advance.
  • Monitor food ppreparation and wastage costs control these by following efficient preparation methods and standard recipes.
  • Suggest any improvements that could be made to improve existing service or procedures, log and inform the Department Manager of any service or system problems.
  • Do not divulge any Hotel or guest information either during or after employment with the company.
  • To ensure all ambassador wear the correct uniform and name badge at all times. Ensuring that they maintain a high standard of personal appearance and hygiene, adhering to the hotel and department grooming standards.
  • To ensure that all ambassadors provide a friendly, courteous and professional service at all times.
  • To assist in the training of ambassadors, making sure that they have the skills necessary to perform their duties in the most productive way.
  • To attend training sessions and meeting as and when required.
  • To conduct and/or contribute to regular Hotel and Department Meetings.
  • To be flexible in your job function and perform any other reasonable duties and responsibilities which may be assigned to you, including redeployment to other departments/areas if required.
  • Any other reasonable request as required by Hotel Management.

Qualifications

  • Immaculate grooming, articulate in communication and interpersonal skills with the ability to lead and mentor ambassadors.
  • Has the ability to work autonomously.
  • Has the ability and willingness to undertake further development.
  • Appreciates and maintains an effective outlet for stress.
  • An understanding of luxury guest expectations.

B&F Manager25075222

6-May-2025
W SINGAPORE SENTOSA COVE | 54329 - Singapore
This job post is more than 31 days old and may no longer be valid.

W SINGAPORE SENTOSA COVE


Job Description

JOB SUMMARY

Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Developing and Maintaining Budgets

• Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.

• Maintains a positive cost management index for kitchen and restaurant operations.

• Utilizes budgets to understand financial objectives.

Leading Food and Beverage Team

• Manages the Food and Beverage departments (not catering sales).

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Oversees all culinary, restaurant, beverage and room service operations.

• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.

• Provides excellent customer service to all employees.

• Responds quickly and proactively to employee's concerns.

• Provides a learning atmosphere with a focus on continuous improvement.

• Provides proactive coaching and counseling to team members.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Monitors and maintains the productivity level of employees.

• Develops specific goals and plans to prioritize, organize, and accomplish work.

• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.

• Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.

Ensuring Exceptional Customer Service

• Provides excellent customer service.

• Responds quickly and proactively to guest's concerns.

• Understands the brand's service culture.

• Drives alignment of all employees, team leaders and managers to the brand's service culture.

• Sets service expectations for all guests internally and externally.

• Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.

• Verifies all banquet functions are up to standard and exceed guest's expectations.

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Serves as a role model to demonstrate appropriate behaviors.

• Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.

Managing and Conducting Human Resource Activities

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

• Conducts performance reviews in a timely manner.

• Promotes both Guarantee of Fair Treatment and Open Door policies.

• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.

• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.

• Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.

Additional Responsibilities

• Complies with all corporate accounting procedures.

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluates results to choose the best solution and solve problems.

• Drives effective departmental communication and information systems through logs, department meetings and property meetings.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Guest Relations Executive (Hotel Front Office) (Up $3k, Central)

6-May-2025
RecruitFirst Pte. Ltd | 54370 - Singapore
This job post is more than 31 days old and may no longer be valid.

RecruitFirst Pte. Ltd


Job Description

Perm position
Nearest MRT: Telok Ayer (within 5 mins walk)

5 days’ across mon – sun, 44 hours/ wk.

Rotating across: 7.00am - 4.30pm, 1.00pm - 10.30pm, 10.30pm - 7.00am

Up $3000 + VB + night shift allowance + flexi benefits! (depending on experience)

Duties

-Answer phones calls professionally

-Register guests, issue room keys, provide information on hotel services and room location.

-Work closely with the Duty Managers (DM)/Guest Relations Executive (GRE) to ensure daily operations in Front Office are run smoothly.

-Respond appropriately to guest complaints and do service recovery

-May routinely book guest reservations, process cancellations, revisions, and information updates on changes.

-Perform other duties as assigned

Requirements:

- Preferably those with front office experience / front facing roles in customer oriented industry
- Good command of spoken English
- Good grooming
- Comfortable with rotating shift and working on weekends/ PHs.

Interested applicants, please send your resume to aliciasl.lim[at]recruitfirst.co or click Apply Now

Alicia Lim Si Le

R2197748

EA License No: 13C6342

Only shortlisted candidates will be contacted.Thank you

F&b Supervisor

6-May-2025
Kopitiam | 54388 - Singapore
This job post is more than 31 days old and may no longer be valid.

Kopitiam


Job Description

Kopitiam is hiring a Full time F&b Supervisor role in Pioneer, Singapore. Apply now to be part of our team.


Job summary:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon, Evening
    • Tuesday: Morning, Afternoon, Evening
    • Wednesday: Morning, Afternoon, Evening
    • Thursday: Morning, Afternoon, Evening
    • Friday: Morning, Afternoon, Evening
    • Saturday: Morning, Afternoon, Evening
    • Sunday: Morning, Afternoon, Evening
  • 1 year of relevant work experience required for this role
  • Working rights required for this role
  • Expected salary: $3,000 - $3,300 per month
  • This role is an urgent hire

Description

  • Responsible for all Service Crew duties and all operations matters

  • Monitor staff performance and upholds disciplinary standard within the team

  • Conduct on-the-job training for new joiners

  • Participate and provide input for staff performance appraisals

  • Provide support in team planning- scheduling and rostering

  • Possess strong product knowledge and model excellent customer service

  • Put in continuous effort to motivate the team to deliver great service to customers and meet revenue target

  • Prepare periodic stock take such as month-end stock take and stock ordering

  • Appointed key holder role during store opening and closing and the duty supervisor on shift

  • Manage and maintain the housekeeping for working station & area/storeroom

  • Other administrative duties when assigned

Work Hours: 5 days/week (rotating shift)

We regret to inform that only shortlisted candidates will be notified.

Restaurant Manager I Kuya J - Ayala Harbor Point Subic

6-May-2025
iKitchen, Inc, | 54312 - Subic, Zambales
This job post is more than 31 days old and may no longer be valid.

iKitchen, Inc,


Job Description

ABOUT THE COMPANY

KATAKAM-TAKAM NA KUWENTO NI KUYA J

Kuya J Restaurant, formerly known as “Ang Kan-anan ni Kuya J,” started as a humble eatery along the streets of Cebu. But with Kuya J’s undeniably delicious dishes, mouthwatering words of recommendation quickly spread into every Cebuanos’ palate. With that, Kuya J instantly became one of the well-loved restaurants in Cebu.

Today, Kuya J continues to satisfy every Filipino’s appetite nationwide. Using only the freshest ingredients available, Kuya J cooks up a storm of delicious Pinoy food in every corner of the Philippines.

 

Job Description:

The Restaurant Manager is responsible for the restaurant's business performance, product and service quality standards, health and safety, as well the overall guest experience and satisfaction.

We want a manager who is passionate about driving restaurant guest experience and sales to the next level! As a manager, you'll oversee profit and loss statements, develop financial store budgets, and labor and food costs to improve restaurant operations to minimize waste and maximize of utilization of our resources.

You'll mentor and coach Assistant Restaurant Managers, Shift Managers, and Team Members to reach their full potential, set objectives. Also setting measurable and realistic objectives for your team, evaluating performances, and promoting teamwork and harmonious working relations.

We are looking for someone with at least 5 years of management experience in Casual Dining Restaurants, a bachelor’s degree, and a proactive, customer service-oriented attitude. If you have these, then you are a perfect candidate!

 

Job Specifications

Education Bachelor’s Degree in Hotel & Restaurant Management, Food & Beverage Services, Hospitality, Operations Management or equivalent.

Experience Preferably on a Managerial role with 5 years & Up experience specializing in Casual Dining Restaurant.

 

So, if you are ready to lead and make an impact, come join us and let's take our team to the next level!

 

 

 

 

 

 

 

 

Bowling and Entertainment Center Supervisor

6-May-2025
Private Advertiser | 54354 - Taguig City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Private Advertiser


Job Description

Key Responsibilities:

• Supervise daily operations of the bowling lanes and entertainment areas, ensuring a clean, safe, and enjoyable environment for guests.

• Lead and train team members, fostering a positive work culture and promoting excellent customer service standards.

• Schedule staff and manage labor costs to ensure optimal coverage during peak and off-peak hours.

• Monitor and maintain bowling equipment, arcade games, and entertainment systems; coordinate repairs and maintenance as needed.

• Develop and implement promotional events, leagues, and tournaments to enhance guest engagement and increase revenue.

• Handle guest inquiries, complaints, and feedback promptly and professionally, ensuring a high level of customer satisfaction.

• Collaborate with management on budgeting, inventory control, and financial reporting.

• Ensure compliance with health and safety regulations, as well as company policies and procedures.

• Stay current with industry trends and best practices to continually improve the guest experience.

Qualifications:

• High school diploma or equivalent; degree in Hospitality Management, Business Administration, or related field is a plus.

• Previous experience in a supervisory role within the entertainment or hospitality industry.

• Strong leadership and team management skills.

• Excellent communication and interpersonal abilities.

• Proficient in basic computer applications and point-of-sale systems.

• Ability to work flexible hours, including evenings, weekends, and holidays.

• Passion for bowling and entertainment, with a customer-first mindset.

What We Offer:

• Competitive salary and benefits package.

• Opportunities for professional growth and development.

• A fun and energetic work environment.

• Employee discounts and perks.

How to Apply:

If you are enthusiastic about creating memorable experiences for guests and have the skills to lead a dynamic team, we want to hear from you! Please submit your resume and a cover letter to marsha1m@yahoo.com with the subject line “Bowling and Entertainment Supervisor Application.”

Assistant Outlet Manager

6-May-2025
ABR Holdings Limited | 54384 - Tampines, East Region
This job post is more than 31 days old and may no longer be valid.

ABR Holdings Limited


Job Description

About the role

Join the team at All Best Foods Pte Ltd under ABR Holdings Limited' as an Assistant Outlet Manager. In this full-time role in Singapore Outlets, you will play a critical part in the day-to-day operations and strategic direction of one of our leading hospitality establishments. Reporting to the Area Manager, you will be responsible for overseeing the efficient and effective running of the outlet, ensuring the delivery of exceptional customer service and driving business performance.

What you'll be doing

  • Assisting the Area Manager in the overall management of the outlet, including staff supervision, scheduling, and training

  • Ensuring excellent customer service standards are maintained across all areas of the business

  • Driving sales and profitability through effective inventory management, cost control, and the implementation of marketing initiatives

  • Monitoring and analysing key performance metrics to identify improvement opportunities

  • Collaborating with the wider team to implement new concepts and strategies to enhance the customer experience

  • Fostering a positive, inclusive, and productive work environment

What we're looking for

  • Minimum 2 years' experience in a similar assistant management or supervisory role within the hospitality industry

  • Proven track record of driving sales and profitability in a customer-facing environment

  • Excellent communication, interpersonal, and leadership skills

  • Strong problem-solving and decision-making abilities

  • Proficient in using data and analytics to inform business decisions

  • Passion for delivering exceptional customer service

  • Flexibility to work varying shifts, including weekends and public holidays

What we offer

At ABR Holdings Limited', we are committed to providing a supportive and collaborative working environment that empowers our employees to thrive. Some of the key benefits of working with us include:

  • Competitive salary and performance-based bonuses

  • Opportunities for career advancement and professional development

  • Comprehensive health and wellness benefits

  • Discounts on our range of hospitality services

  • Inclusive and diverse company culture

About us

ABR Holdings Limited' is a leading player in the hospitality and tourism industry, operating a diverse portfolio of acclaimed restaurants, cafes, and hotels across Singapore. Our mission is to create exceptional experiences that delight our customers and position us as the preferred choice for dining, entertainment, and accommodation. With a strong focus on innovation, sustainability, and community engagement, we are dedicated to driving the growth and evolution of the industry.

If you're ready to take the next step in your career and be part of an industry-leading hospitality organisation, apply now.

Supervisor

6-May-2025
ABR Holdings Limited | 54385 - Tampines, East Region
This job post is more than 31 days old and may no longer be valid.

ABR Holdings Limited


Job Description

About the role

We are seeking a diligent and customer-focused Supervisor to join our team at All Best Foods Pte Ltd under ABR Holdings Limited in the Singapore Outlets. As a Supervisor, you will play a crucial role in ensuring the smooth running of our operations and delivering exceptional service to our customers. This full-time position offers the opportunity to work in a dynamic and collaborative environment.

What you'll be doing

  • Overseeing and coordinating the day-to-day operations of the team, ensuring tasks are completed efficiently and to a high standard

  • Monitoring staff performance and providing constructive feedback to help them develop their skills

  • Handling customer inquiries and complaints in a professional and timely manner

  • Assisting with inventory management and stock control

  • Collaborating with the management team to implement new procedures and improve existing processes

  • Promoting a positive and customer-centric work environment

What we're looking for

  • Previous experience in a supervisory role within the hospitality or tourism industry

  • Strong interpersonal and communication skills, with the ability to effectively manage and motivate a team

  • Excellent problem-solving and decision-making abilities

  • Proficiency in inventory management and financial tracking

  • A customer-focused mindset and a commitment to delivering exceptional service

  • Flexibility to work in a dynamic, fast-paced environment

What we offer

At ABR Holdings Limited', we believe in providing our employees with a supportive and rewarding work environment. As a Supervisor, you can expect competitive remuneration, opportunities for career progression, and a range of benefits including health insurance and discounts on our products. We also offer various training and development programmes to help you grow in your role and advance your career.

About us

ABR Holdings Limited' is a leading hospitality and tourism company with a diverse portfolio of businesses across the Asia-Pacific region. With a strong commitment to excellence and innovation, we have established a reputation for delivering exceptional customer experiences. Join us as we continue to expand and explore new opportunities in the industry.

Apply now to become our next Supervisor and be a part of our dynamic team!

Front Office Manager25075140

6-May-2025
Sheraton Bali Kuta Resort | 54311 - Tangerang District, Banten
This job post is more than 31 days old and may no longer be valid.

Sheraton Bali Kuta Resort


Job Description

JOB SUMMARY

Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.

CORE WORK ACTIVITIES

Leading Guest Services Team

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Serves as a role model to demonstrate appropriate behaviors.

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

• Ensures recognition of employees is taking place across areas of responsibility.

• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.

• Celebrates successes and publicly recognizes the contributions of team members.

Maintaining Guest Services and Front Desk Goals

• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.

• Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.

• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

• Understands the impact of Front Office operations on the Rooms area and overall property financial goals.

• Manages department controllable expenses to achieve or exceed budgeted goals.

Managing Projects and Policies

• Ensures compliance with all Front Office policies, standards and procedures.

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

Ensuring Exceptional Customer Service 

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.

• Acts as the “Service Champion” for the Front Office and creates a positive atmosphere for guest relations.

• Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.

• Strives to improve service performance.

• Empowers employees to provide excellent customer service.

• Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience.

• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.

• Responds to and handles guest problems and complaints.

• Observes service behaviors of employees and provides feedback to individuals and/or managers.

Managing and Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

• Establishes challenging, realistic and obtainable goals to guide operation and performance.

• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.

• Ensures employees are treated fairly and equitably.

• Manages employee progressive discipline procedures for Front Office Staff.

• Administers the performance appraisal process for direct report managers.

• Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.

Additional Responsibilities 

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluating results to choose the best solution and solve problems.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

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