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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Waiter

This challenging full time hands-on position is for you if you:

• Providing excellent food & beverage service to hotel guests staying with us and using our meeting facilities
• Serving guests at the restaurant, bar, poolside and banqueting/ meetings of up to 250 pax
• Soliciting guest feedback to improve our F&B operation
• Perform any other duties as assigned by the hotel's management
• Work on a split shift system. 6 day work week

Position reports to the Restaurant & Banquet Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

You'll get:

• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager with a strong hospitality background.
• An environment where you're given opportunity to grow and advance in your F&B career.
• Economy air ticket, tax free salary, suitable sharing accommodation on site, laundry, staff meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Grand Copthorne Waterfront Hotel Singapore

Job Description

The Banquet Executive works closely with the Director of Banquet to perform office administrative functions and operation service task for the all Banquet Department and ensures that all SOP standards are met.

Key responsibilities

• To monitor restaurants and banquet operations stocks and/or inventory such as menus, tent cards etc. and ensure they are in good condition for Banquet operations team and guests to use.

• Transmits any orders or decisions taken by the Banquet Manager promptly to team members as per instructions such as executing all in-house and third party outlets’ promotions or corporate initiatives.

• Organizes and files all Banquet documents so that they are readily available on request for answering queries or preparing reports.

• Ensure service delivery standards in line with SOPs and ensure conformance by carrying out SOP audits and follow-up

• Take care of Banquet services and provide relevant correspondence to guest queries

• Be familiar with Banquet Operation functionality and other related task

• Participate and assist Banquet Manager in all meetings relevant to the department

• To comply with all company and local laws for all Banquet services including restaurants and catering licensing maintenance, renewals.

• To monitor and take corrective action to reduce waste, misuse and breakage

• Work with procurement for Restaurants and Banquet Operations on all operations related item

• To provide administrative support to all Banquet outlets such as but not limited to preparation of banquet items and etc.

• Process all correspondences, minutes of the meeting, reports, memos, action plan, weekly planner, menu, F&B Forecast, gift voucher, and other documents relevant.

• Organizes and files all Banquet documents so that they are readily available on request for answering queries or preparing reports.

• Ensure service delivery standards in line with SOPs and ensure conformance by carrying out SOP audits and follow-up

• Be familiar with Banquet Operation functionality and Special Task

• Performs related duties and special projects as assigned by Director of Banquet

• To comply with all company and local laws for all Banquet services including restaurants and catering licensing maintenance, renewals.

• To monitor and take corrective action to reduce waste, misuse, and breakage items

• Work with procurement for Restaurants and Banquet Operations be it wedding favors, gifts, tent cards, etc and ensure it is within budget through the MPS system

• In-charge of hotel and banquet events’ flower arrangement and decoration according to Banquet Operations’ instructions

• And other duties as assigned by the Restaurant Manager/F&B Manager/F&B Management Team to assist on other outlets duty

Ideal requirements

• 1-3 years of experience in Banquet Operations

• Working proficiency in Microsoft Office

• WSQ Follow Food & Beverage Safety and Hygiene Policies or other existing and/or new Workforce Skills Qualifications (WSQ)

WHOLLYSUB I PTE. LTD.

Job Description

F&B Executive is expected to learn all operation duties, responsibilities to run a smooth operation, possess excellent communication skill with customers and with team members, be a team-player, a respectful leader, be management-minded – behave like one, walk the talk, be the role model to staff and speak like one upon completion of training.

Hilton

Job Description

Hilton isn’t just a place to work. With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget.

And, we strongly believe that our Team Members are more than just “employees”.

Thrive at Hilton embraces our diversity and provides a way of living, helping our Team Members build a strong foundation for health and well-being, seeking lifelong learning and mindful leadership, dreaming and connecting with a Purpose, and creating the most optimal work experience for them as an individual.

Go Hilton, our leisure travel discount programme, is designed exclusively to ensure that our Team Members get to experience the same Hilton Hospitality when they are travelling at a discounted rate. Eligible Team Members and their authorized family and friends can take advantage of special room rates and other perks.

Join us now and enjoy the Hilton experience for yourself.

The Duty Manager assists the Front Office Manager and Assistant Front Office Manager in the administration and management of all Front Office operations to ensure profitability, control costs and quality standards, ensuring total guests’ satisfaction. This role efficiently coordinates the day-to-day operation of the Front Office, providing leadership at the frontline level. 

What will I be doing? 

As the Duty Manager, you will be responsible for performing the following tasks to the highest standards: 

• Communicate effectively both verbally and in writing to provide clear direction to team members, observing performance and encouraging improvement.  

• Train, supervise, evaluate, counsel, and administer disciplinary procedures for Front Office team members.  

• Monitor lobby traffic and assign team members as required. 

• Review VIP reservations and ensure the proper handling of VIPs and groups, administering amenity orders, and managing incoming guests.  

• Update the system by inputting inventory and non-inventory groups, monitoring special reservation handling requests and oversee rate changes for in-house guests. 

• Review reports, analyze data and make decisions based on prior experiences and knowledge of circumstances to prepare daily and weekly forecasts of expected arrivals and departures. 

• Manage the Front Office team, resolve guests’ concerns, and implement resolutions by using discretion and judgment. 

• Lead and motivate team members by leading by example and employing competent and consistent management practices. 

• Complete night shift duties acting as the Night Manager when he / she is not on duty. 

• Actively take part in training the team, facilitating formal training sessions and on the job training to ensure that all team members are of the same standard.  

• Attend training where and when required. 

• Act as a coach and mentor to team members, reinforcing standards and expectations and motivating team members to strive for established targets. 

• Maintain discipline amongst team members, ensuring consistency in accordance with the team member handbook, HR guidelines, appropriately discipline when and where required. 

• Conducts PDRs, one-to-one meetings throughout the year, ensuring that the feedback given to team members is fair, unbiased and provides a platform for continued improvement, according to the Hilton standards. 

• Be involved with succession planning and development of high potential team members to ensure that all team members are trained to progress to the next level of their career. 

• Contribute to the hotel and team by sharing new ideas and suggestions for improvements, being innovative and creative to provide quality service and customer care to team members and guests. 

• Responsible for the smooth induction and facilitation of training for new team members, ensuring that they are trained to the minimum level standard and that they can competently complete their jobs and know what is expected of them. 

• Create a warm and welcoming arrival for guests, ensuring that they feel expected and immediately “at-home” when they arrive. 

• Handle complaints promptly and efficiently, taking the necessary action.  

• Follow-up with guests to ensure satisfaction with problem resolution. 

• Maintain awareness of guests’ profiles and specific preferences, ensuring that they are acted upon for each reservation. 

• Act as the first point of contact and liaison for VIP guests, ensuring that they are treated personally and recognized as an individual. 

• Allocate rooms in accordance to guests’ reservations, preferences and remarks, maintaining a systemized and sales focused approach to room inventory management. 

• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received. 

• Apply Hilton’s brand standards in every action, acting as a role model and example of how the standards should be carried out in a practical setting. 

• Up to date with information on facilities, attractions, places of interest, sights and activities in and around the hotel. 

• Ensure communication, coordination and cooperation between the Front Desk and other operating departments, specifically Housekeeping, and F&B.

• Maintain the hotel systems to ensure accuracy of information and data, ensuring that it is easy to use and operated in an organized and systemized way.  

• Ensure that the Front Desk equipment and systems are functioning at all times, and that the area is maintained in a clean, tidy and organized way. 

• Pass on information effectively, ensuring that all necessary details are communicated to the intended person and that any pending action is completed, and guest satisfaction is confirmed.  

• Conduct daily briefings, shift handovers, attend meetings and effectively communicate information to team members. 

• Ensure that the Front Office Manager and/or Assistant Front Office Manager is kept aware and up to date of operational issues.  

• Complete reports where and when requested, ensuring that they are complete and delivered on time to the respective parties. 

• Keep up to date and aware of competitor activities in order to be proactive and create market advantage. 

• Adhere to the hotel’s selling strategy of demand-based pricing and maintain rate integrity by offering clear, transparent, and value for money rates to guests.  

• Comply with Health & Safety, Emergency Management, Disaster manuals, Fire procedures and regulations.  

•  Part of the Emergency Response Team and take action accordingly. 

• Adhere strictly to standard cash handling procedures amongst team members, ensuring that all team members balance their float and drop the required amount. 

• Follow-up on outstanding accounts to ensure no loss of revenue and secure method of payment for upcoming reservations. 

• Maintain the efficiency of departure by checking all guests’ folios to ensure accuracy of charges. 

• Manage costs effectively by minimizing and controlling expenses. 

• Manage and approve rebates, refunds and discounts where applicable. 

• Maintain awareness of sales opportunities within the hotel, maximizing revenue in an ethical and responsible manner, ensuring that guests receive value for money and adhere to Hilton brand standards. 

• Adhere to the hotel’s security and emergency policies and procedures. 

• Carry out any other reasonable duties and responsibilities as assigned. 

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for? 

A Duty Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• Able to read, write, speak and understand English to communicate effectively with guests and employees. 

• Able to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect and analyze accurate information and resolve conflicts. 

• Strong interpersonal skills to provide overall guest satisfaction. 

• Excellent mathematical comprehension to understand and interpret numbers as they apply to operations in hotels. 

• Thorough organization and supervisory skills. 

• Proficient in accomplishing tasks. 

• Able to work under pressure and deal with stressful situations during busy periods. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

TORRE LORENZO LEISURE CORPORATION

Job Description

TORRE LORENZO LEISURE CORPORATION

Job Description

Omerta Inc.

Job Description

Duties & Responsibilities:

• Greet and interact with guests in a friendly and professional manner.

• Address any guest concerns or complaints promptly and professionally.

• Assist in supervising and coordinating the activities of dining staff.

• Provide guidance and training to new staff members.

• Assist in maintaining high standards of service quality, including proper table set-up, presentation, and overall cleanliness of the dining area.

• Assist in managing cash transactions, including handling guest checks, processing payments, and providing change.

• Help monitor inventory levels of dining supplies, such as menus, condiments, and utensils.

Qualifications:

• Graduate of HRM or any Business Management related course

• At least 1-2 years experience in the restaurant industry

• With strong leadership skills

• Excellent in customer relations

Southern Maligaya Taxi Inc.

Job Description

Job Description:

The Commissary Supervisor is responsible for managing the day-to-day operations of a commissary facility, including food production, inventory control, staff supervision, and compliance with food safety standards. This position ensures efficient operations while maintaining high standards of cleanliness, quality, and customer service. The Commissary Supervisor works closely with management to meet production goals, minimize waste, and ensure adherence to health regulations and company policies.

Key Responsibilities:

• Supervise and schedule commissary staff, including cooks, prep workers, and stock personnel.

• Oversee food preparation and packaging to ensure consistency, quality, and timely delivery.

• Monitor inventory levels and coordinate ordering, receiving, and proper storage of food and supplies.

• Maintain accurate records of production, inventory, and staff attendance.

• Ensure compliance with local, state, and federal food safety and sanitation regulations.

• Conduct regular inspections of kitchen, storage, and equipment to maintain cleanliness and efficiency.

• Train new employees in safety procedures, proper food handling, and operational protocols.

• Address staff concerns and support a productive work environment.

• Implement cost-control measures to reduce waste and increase profitability.

• Communicate effectively with upper management regarding operational updates and challenges.

Qualifications:

• High school diploma or GED required; associate or bachelor’s degree in culinary arts, hospitality, or business is a plus.

• Strong knowledge of food safety standards

• Ability to lead a team, manage multiple tasks, and work in a fast-paced environment.

• Excellent organizational and communication skills.

• Proficiency with inventory management systems and basic computer applications.

Working Conditions:

• Exposure to kitchen equipment, cold storage units, and cleaning chemicals.

• Early morning, evening, weekend, or holiday shifts may be required depending on the operation schedule.

MERCURE SINGAPORE BUGIS

Job Description

Main Responsibilities

• Oversees the business performance of all the Food and Beverage (F&B) outlets and Banquet in line with Annual Business Plan and Budget.

• Has extensive F&B knowledge but strong in specialised authentic Cantonese Cuisine.

• Lead and engage with the Outlet Managers to drive and maximise revenues and profits with excellent customer service and engagement.

• To work closely with the Assistant Director of Marketing and Communications on the market needs and trends to drive business.

• Create and execute plans and promotions to enhance outlets sales and profitability.

• Be accountable and ensure that each F&B outlet and Banquet is managed successfully as an independent profit centre.

• To monitor all costs and recommend measures to control them.

• Keep abreast with new F&B products and concepts to maintain niche and competitiveness.

• Maintain, develop and improve image of all the F&B outlets in terms of customer service, quality of food and beverage and dining ambience.

• Aware of current and future impacts on the business and plans hotel business strategy.

• Seek constant innovative ways to improve business operations and revenue.

• Strives to ensure and establish good rapport with guests maintaining good customer relationship and handle all guest complaints, requests and enquires of food, beverage and service.

• Manage staff overall development and well-being

• Ensure that the outlet team projects a warm, professional and welcome image and service levels.

• Ensure the Outlets adhere to the relevant SOPs, including Corporate Governance.

Job Requirements

·        Has at least 8 to 10 years relevant experience in Hotel Food and Beverage with a proven track record in similar capacity.

·        Specialised in authentic Cantonese Cuisine is essential.

·        Self-driven, excellent communication, organisational and leadership skills.

·        Strong business and financial acumen to drive revenue.

·        Good computer literacy skills

**We regret to inform that only shortlisted candidates would be notified. **

PARKROYAL COLLECTION Marina Bay, Singapore

Job Description

About the role

As the Sous Chef (Cold Kitchen) at PARKROYAL COLLECTION Marina Bay, Singapore, you will play a pivotal role in overseeing the operations of the cold kitchen. This full-time position is located in the Downtown Core Central Region, where you will work alongside a talented culinary team to deliver exceptional dining experiences for our guests.

What you'll be doing

• Assist the Chef de Cuisine in the planning, coordination and execution of cold kitchen operations

• Prepare, cook and present a wide range of cold dishes, including appetisers, salads, cold starters and desserts

• Ensure the highest standards of food quality, presentation and consistency

• Manage and supervise kitchen staff, providing training and development opportunities

• Implement and maintain strict food safety and hygiene protocols

• Collaborate with the wider culinary team to develop innovative menu items

• Monitor inventory levels and place orders for necessary supplies and ingredients

What we're looking for

• Significant experience as a Sous Chef or in a similar culinary role within a high-end hotel, restaurant or catering environment

• Strong expertise in cold food preparation, including extensive knowledge of ingredients, flavour profiles and presentation techniques

• Excellent leadership and team management skills to effectively oversee kitchen staff

• Passion for creating innovative and visually appealing dishes that delight our guests

• Thorough understanding of food safety, hygiene and quality control protocols

• Strong verbal and written communication skills in English

• Adaptable to high-pressure environments and able to work well under tight deadlines

What we offer

• Competitive salary and benefits package

• Opportunities for career advancement and professional development

• Discounts on hotel stays and dining across the PAN PACIFIC HOTEL GROUP brand

• Collaborative and supportive work culture

About us

PARKROYAL COLLECTION Marina Bay, Singapore is a premium hotel that offers a unique and eco-conscious hospitality experience in the heart of the city. We are committed to delivering exceptional service and creating lasting memories for our guests. As part of the PARKROYAL COLLECTION brand, we prioritise sustainability and innovation in everything we do.

If you're passionate about culinary excellence and eager to join a dynamic team, we encourage you to apply for this Sous Chef (Cold Kitchen) role at PARKROYAL COLLECTION Marina Bay, Singapore.

FN SERVICES PTE. LTD.

Job Description

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.

• Giving instructions or orders to subordinate employees.

• Ensuring that the work environment is safe, secure and healthy.

• Meeting deadlines.

• Approving work hours.

• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.

• Excellent communication skills.

• Eye for detail and accuracy.

• Reliable, with high integrity and strong work ethic.

• Ability to work as part of a team.

• Professional appearance and attitude.

• Computer literacy.

• Proactive organizational skills.

• High school diploma.

• Ability to keep a positive attitude in a fast-paced environment.

Andaz Singapore

Job Description

Come join us to express your Andaz as Assistant Manager - Housekeeping if the following describes you.

Your foundation in housekeeping is solid. Your passion for the people on your team and the impact they have on guest care fuels your day. You strive for the most efficient way to complete tasks safely and enjoy sharing what you know.

You will be responsible to assist with the smooth and efficient running of the Housekeeping department. The Assistant Manager -Housekeeping is responsible to assist the Executive Housekeeper in managing the day-to-day operation of the housekeeping department, including the training and supervision of attendants and team leaders.

Your Profile

• Ideally with a relevant degree or diploma in Hospitality or Tourism management
• Minimum 2 years work experience as Assistant Manager or Team Leader - Housekeeping.
• Good communication and customer relations skills.
• A can-do attitude

** Please note that this is a local packaged position and we regret that only shortlisted candidates will be notified **

BestOption Management Consultants Inc

Job Description

Hiring for a Chinese Fine Dining Restaurant

Available Positions:
Cashier
Kitchen Supervisor (Must be able to speak Mandarin or Cantonese)
Order Taker (Fookien speaking)
Driver (Valet Parking)

Location:
Greenhills, San Juan

Qualifications:
At least a High School Graduate (relevant courses are an advantage)
Must be proficient in Mandarin, Cantonese, or Fookien, depending on the position Ability to work in a fast-paced environment Customer service-oriented and a team player

Perks and Benefits:
Competitive Basic Pay
10% Service Charge (SC)
Centralized Tip System
Complete Government-Mandated Benefits (SSS, PhilHealth, Pag-IBIG)

Pirata LC Limited

Job Description

About the Role 

As a Supervisor, you will supervise employees during your shift and make sure that they complete their tasks and are motivated to work effectively. You will act as a reference point for employees and customers, and be ready to fix problems that occasionally arise. You will also make the guests feel welcome and attend to any requests.

Fast-track your career progression, join an internationally diverse work environment, and be a champion of exceptional guest experience.

Duties & Responsibilities

• Manage guest needs and enhance guest satisfaction
• Ensure all company standards are met during service
• Lead a team to ensure smooth set up of the restaurant before and after shifts
• Leading fellow floor staff under the direction of management

Requirements

• Minimum of 1 year experience as a Server
• Positive attitude with a teamwork mindset
• Sense of responsibility within your role
• Excellent communication, interpersonal and leadership skills
• Fluency in English is a must, other languages are advantageous
• Experience working in hospitality is beneficial
• Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity

Benefits

• 50% discount at all our restaurants
• Guaranteed monthly incentive bonus – the teams make our venues successful and are rewarded in line with its performance!
• Credit card tips
• Medical insurance
• Birthday gift certificate

Company Confidential

Job Description

Responsibilities:

• Assist in the daily operations of the restaurant

• Provide superior service to the guests

• Act as the communicator between kitchen, management and waiters/ waitresses

• Ensure that all dining staff are informed of the restaurant’s policies and are knowledgeable about daily specials and menu items

• Ensure the cleanliness of the restaurant and that tableware and silverware are properly in place and clean

Requirements:

• Form 5 or above

• At least 3 years’ relevant experience in Western restaurants, preferably in prestige hotels or clubs

• Presentable, customer service-oriented, pleasant personality and good communications skills

• Excellent guest interaction skills

• Self-organized and detail-oriented with strong sense of responsibility

• Good command of spoken English and Chinese

Applicants with less experience will be considered for the post of Captain.

We offer attractive remuneration package, employee benefits & staff caring items, including:

• Competitive Salary

• Meal Allowance

• Discretionary Bonus

• Tips

• Medical & Dental Benefits

• 8 Days of Holiday per Month, 12 Days of Annual Leave, 14 Weeks of Maternity Leave and Paternity Leave

• Mandatory Provident Fund

• On-the-Job Training & Training Sponsorship

• Career Advancement Opportunities

• Staff Purchase Discounts

• Staff Resting Area

• Staff Activities such as our Christmas Party, Annual Dinner, etc.

員工福利 Benefits

• 五天工作 5-Day Work

• 醫療津貼 Medical Insurance

• 牙科保險/福利 Dental Insurance

• 表現獎金/ 勤工獎 Performance Bonus

• 膳食津貼 Meal Allowance

• 員工折扣優惠 Staff Discount

• 在職培訓 On-the-job training

• 行業 Industry

  • 食品及飲料 Food & Beverage

  工作種類 Job Category

  • 餐飲 (廚師) Catering (Chef / Cook)

  • 餐飲 (餐飲服務部) Catering (Food & Beverage)

  • 款待 / 酒店 (餐飲服務部) Hospitality / Hotel (Food & Beverage)

  • 款待 / 酒店 (客戶服務) Hospitality / Hotel (Customer Service)

  • 客戶服務 (客戶服務) Customer Service (Customer Service)

  工作地點 Location

  • 中環 Central

  經驗要求 Experience

  • 3 年或以上 / years or above

  學歷要求 Education

  • 中五 / 香港中學會考 F.5 / HKCEE

Company Confidential

Job Description

Responsibilities:

• Assist the Restaurant Manager in managing the restaurant and leading the team

• Provide training and coaching the dining team to provide superior service to the guests

• Ensure that all dining staff are informed of the restaurant’s policies, procedures and are knowledgeable about daily specials and menu items

• Maintain and develop positive rapport between guests

• Ensure the cleanliness of the restaurant and that tableware and silverware are properly in place and clean

Requirements:

• Diploma in Hospitality Management / Food and Beverages / Sales & Marketing or a related discipline

• Minimum 4 years’ relevant experience, including 3 years at supervisory level in Western / fine dining restaurants, preferably in prestige hotels or clubs

• Wine knowledge is preferred

• Presentable, customer service-oriented, pleasant personality and good communications skills

• Excellent interpersonal skills, people management skills and problem solving skills

• Self-organized and detail-oriented with strong sense of responsibility

• Good command of spoken English and Chinese

We offer attractive remuneration package, employee benefits & staff caring items, including:

• Competitive Salary

• Meal Allowance

• Discretionary Bonus

• Tips

• Medical & Dental Benefits

• 8 Days of Holiday per Month, 12 Days of Annual Leave, 14 Weeks of Maternity Leave and Paternity Leave

• Mandatory Provident Fund

• On-the-Job Training & Training Sponsorship

• Career Advancement Opportunities

• Staff Purchase Discounts

• Staff Resting Area

• Staff Activities such as our Christmas Party, Annual Dinner, etc.

員工福利 Benefits

• 五天工作 5-Day Work

• 醫療津貼 Medical Insurance

• 牙科保險/福利 Dental Insurance

• 表現獎金/ 勤工獎 Performance Bonus

• 膳食津貼 Meal Allowance

• 員工折扣優惠 Staff Discount

• 在職培訓 On-the-job training

• 行業 Industry

  • 食品及飲料 Food & Beverage

  工作種類 Job Category

  • 餐飲 (廚師) Catering (Chef / Cook)

  • 餐飲 (餐飲服務部) Catering (Food & Beverage)

  • 餐飲 (餐廳經理 / 餐廳主任 / 餐廳部長) Catering (Restaurant Manager / Supervisor / Captain)

  • 款待 / 酒店 (客戶服務) Hospitality / Hotel (Customer Service)

  • 客戶服務 (客戶服務) Customer Service (Customer Service)

  工作地點 Location

  • 中環 Central

  經驗要求 Experience

  • 4 年或以上 / years or above

  學歷要求 Education

  • 文憑 Diploma

Style Fashion Salon

Job Description

1. Responsible in assisting the Operations Manager in daily running and management;

2. To supervise the activities carried out by the Cleaning Staff which will include training, instructing and managing work flow;

3. To undertake, as a part of the team, the cleaning of designated areas to ensure that they are kept clean and hygienic for the public;

4. To ensure all work carried out by the Cleaning Staff is on par with the upholding requirement; completed with due observation to the appropriate Health & Safety requirements;

5. Cleaning, sweeping and vacuuming, emptying of bins;

6. To ensure that all health and safety regulations are followed and the staff is taking extra precautions in causing anything that might endanger the post holder or others;

7. Daily report to the line manager, or person in authority any dangerous situation in the workplace or any perceived shortcomings in health and safety regulations.

Requirement

1. Flexible for weekend & PH day shift

2. Most time would be standing for operation assistance

3. Teamwork & problem-solving orientation

Al Shukr

Job Description

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.

• Giving instructions or orders to subordinate employees.

• Ensuring that the work environment is safe, secure and healthy.

• Meeting deadlines.

• Approving work hours.

• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.

• Excellent communication skills.

• Eye for detail and accuracy.

• Reliable, with high integrity and strong work ethic.

• Ability to work as part of a team.

• Professional appearance and attitude.

• Computer literacy.

• Proactive organizational skills.

• High school diploma.

• Ability to keep a positive attitude in a fast-paced environment.

i-Berhad

Job Description

Join Our Team!

Are you a detail-oriented and analytical professional looking to make an impact in the hospitality and property industry? We are seeking a passionate Executive, Revenue & Commercial to assist and report directly to the Commercial Manager (Revenue & Strategy) at HQ (i-Berhad). This role offers the opportunity to work across leading properties, including Wyndham Hotels (KL & Shah Alam) and SkyCity, contributing to innovative revenue and commercial strategies.

Responsibilities

1. Revenue Management Support:

   • Assist in implementing revenue strategies to optimize occupancy, ADR, and RevPAR.

   • Monitor and analyze revenue performance metrics, including market trends and demand patterns.

   • Support the management of Online Travel Agency (OTA) platforms, ensuring rate parity and inventory accuracy.

2. Market Analysis:

   • Conduct research to analyze industry trends, competitor benchmarks, and market performance.

   • Provide actionable insights to refine pricing strategies and identify growth opportunities.

3. Social Media and Marketing Engagement:

   • Monitor social media platforms to track customer sentiment and brand mentions.

   • Collaborate with the marketing team to analyze online trends and develop engagement strategies.

4. Reporting and Analysis:

   • Prepare detailed revenue performance reports and forecasts for review by senior management.

   • Provide data-driven recommendations to enhance revenue growth and commercial outcomes.

5. Administrative and Operational Support:

   • Coordinate with internal teams to implement promotions, campaigns, and packages.

   • Assist in optimizing revenue management systems (RMS) and maintaining accurate records.

6. Other Duties:

   • Stay updated on industry best practices and assist with ad-hoc tasks and projects as assigned by the Commercial Manager.
      

Requirements:

• Education: Diploma or Degree in Hospitality, Business Administration, Marketing or a related field.

• Experience: 1-4 years of experience in revenue management, commercial operations, or related roles (fresh graduates with strong analytical skills are welcome to apply).

• Familiarity with hotel management software, such as Opera PMS (an added advantage).

• Skills:

  • Strong analytical and organizational abilities.

  • Proficient in Microsoft Office, particularly Excel; familiarity with RMS or OTA platforms is an advantage.

  • Excellent communication and teamwork skills.

• Others: Passionate about the hospitality industry and eager to learn and grow within a dynamic team.

Zaine Skin Cosmetics

Job Description

About the role

We are seeking an experienced Chef to join our talented culinary team at Nori Maki Sushi Bar & Cafe in Imus City, Cavite. This is a full-time position where you will be responsible for preparing and serving exceptional Japanese cuisine to our customers. As a Chef, you will play a vital role in delivering our brand's signature dining experience.

What you'll be doing

• Prepare and cook a variety of authentic Japanese dishes, including sushi, sashimi, tempura, and traditional entrees

• Ensure consistent high-quality food presentation and taste

• Maintain a clean, organized and safe work environment

• Adhere to all food safety and sanitation regulations

What we're looking for

• Minimum 1 year of experience as a Japanese Chef or in a similar role

• Expertise in preparing a wide range of traditional Japanese dishes

• Strong knife skills and precision in food preparation

• Excellent time management and multitasking abilities

• Commitment to delivering exceptional customer service

If you are a talented Japanese Chef who is passionate about delivering exceptional culinary experiences, we encourage you to apply for this exciting opportunity. Click the "Apply Now" button to submit your application.

Four Seasons Hotels

Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

About the role:
The Assistant Housekeeping Manager will manage the staff and controls the daily activities of the Housekeeping Department assuring that our Guest Rooms, Public Areas and Employee Areas meet the highest standards of cleanliness.

What you will do:

• Manages the staff of the Housekeeping Department. 
• Interviews and trains the staff. 
• Conducts Performance Evaluations and disciplines staff when needed. 
• Assures daily labor report and bi-weekly payroll submission is accurate and complete.
• Ensures communications and follow-up on any problems, guest requests or special requirements.
• Schedules staff. Makes or coordinates the daily assignment of work. Oversees the start of each shift. Monitors daily assignments to assure that productivity and quality standards are being met, staff is being supported, and guest needs are being met.
• Inspects all areas of responsibility daily including a number of Guest rooms.
• Resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible. 
• Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone.
• Assures the financial goals of the department are being met. Monitors and controls labor expense and other divisional expenses such as Guest Supplies, Cleaning Supplies and Contract Services. 
• Participates in periodic Linen, Uniform and Supplies Inventories.  Assures that equipment is properly maintained.  Assists in the preparation of the annual budget for labor and operating expense and for items to be included in the annual Capital Plan.
• Assists the department when needed. Takes action in all matters related to the safety, security, satisfaction and well-being of hotel guests and employees
• Responds swiftly and effectively in any hotel emergency or safety situation.

What you bring:

• Minimum of two years experiences as Assistant Housekeeping Manager at Five Stars Hotel or Resort.
• College degree, or equivalent experience is required.
• Having background in Laundry.
• Strong supervisory and managerial skills are essential with outstanding demonstrated coaching and development skills.
• Excellent personal presentation and interpersonal skills, good problem-solving ability and proficiency in hotel property management systems.
• Excellent communication and organization skills; reading, writing, and oral proficiency in the English language.

  What we offer: 

• Competitive Salary, wages, and a comprehensive benefits package.
• Excellent Training and Development opportunities.
• Complimentary Accommodation at other Four Seasons Hotels and Resorts Worldwide. 
• Complimentary Employee Meals.
• Be yourself and become a member of a work family that cares about you and invests in your development. 
• Master your craft here and abroad! 
• Employee engagement at all levels; Where your thoughts and ideas are not only heard but actioned.

The management level for this position is:

Operations - Assistant Manager

The transferring employee will be responsible for obtaining or will currently hold proper work authorization for the country in which the position is located.

Note : for Indonesian Nationality only

DAN HANA SALON PTE. LTD.

Job Description

1. Responsible in assisting the Operations Manager in daily running and management;

2. To supervise the activities carried out by the Cleaning Staff which will include training, instructing and managing work flow;

3. To undertake, as a part of the team, the cleaning of designated areas to ensure that they are kept clean and hygienic for the public;

4. To ensure all work carried out by the Cleaning Staff is on par with the upholding requirement; completed with due observation to the appropriate Health & Safety requirements;

5. Cleaning, sweeping and vacuuming, emptying of bins;

6. To ensure that all health and safety regulations are followed and the staff is taking extra precautions in causing anything that might endanger the post holder or others;

7. Daily report to the line manager, or person in authority any dangerous situation in the workplace or any perceived shortcomings in health and safety regulations.

Requirement

1. Flexible for weekend & PH day shift

2. Most time would be standing for operation assistance

3. Teamwork & problem-solving orientation

Sri Saravanaa Restaurant

Job Description

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.

• Giving instructions or orders to subordinate employees.

• Ensuring that the work environment is safe, secure and healthy.

• Meeting deadlines.

• Approving work hours.

• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.

• Excellent communication skills.

• Eye for detail and accuracy.

• Reliable, with high integrity and strong work ethic.

• Ability to work as part of a team.

• Professional appearance and attitude.

• Computer literacy.

• Proactive organizational skills.

• High school diploma.

• Ability to keep a positive attitude in a fast-paced environment.

Accor Asia Corporate Offices

Job Description

Katong Holdings Pte Ltd

Job Description

Neighbourhood Host also known as Duty Manager is responsible overseeing daily operations, ensuring employee productivity, monitoring efficiency of all processes and creating a positive work environment for employees. You will also meet regularly with upper management to stay up-to-date with organizational changes, issues and improvements. 

Hotel Indigo colleagues are the people at the centre of every new story. They make all guests feel welcome in the neighbourhood and at home in the hotel. At Hotel Indigo® we deliver inspired service. Our guest are explorers. A discerning set of individuals who bring their curiosity, uniqueness, and informality to everything they do in life. They are people who approach travel as an opportunity to expand their mind, learn new things, and create memories they can share that last a lifetime.

Hotel Indigo colleagues are warm, personal, and unscripted. They embrace the individuality and diversity of everyone. They enjoy iconic, worldly locations and are drawn to discovering what makes each of them unique. They are inspiring storytellers who inject positivity into their environment. They combine informality and fun with professionalism and sophistication.

Join us as a Neighbourhood Host in Hotel Indigo Singapore Katong! You’ll have ambition, talent and obviously, some key skills. Because, for this vital role, we’re looking for someone who can:

• Interacts with guests and individuals outside the hotel including, but not limited to, current and potential clients, owning company representatives, suppliers, competitors and other members of the local community

• Reports directly to and communicates with the Senior Neighbourhood Host or the Front Office Manager on all pertinent matters affecting guest service and hotel operations.

• Provides functional assistance and direction to all departments.

• Cooperates, coordinates and communicates with other hotel departments as required.

• Supervises and directs Reception and Reservations personnel.

• Provides input for Front Office meetings.

• Maintain highest colleague engagement through consistently schedule official and non-official check-in conversation with team. Encourage feedback and solutions suggestions. 

• Promotes inter-hotel sales and in-house facilities.

• Checks billing instructions and monitors guest credit.

• Analyses and approves discounts and rebates.

• Ensures front line staff complies with FIT marketing techniques and maximize sales.

• Analyses the rate variance report to ensure rooms revenue control.

• Works with Rooms Division Manager and Finance Manager in the preparation and management of the Department’s budget.

• Responds to guest needs and resolves problems in a timely manner.

• Supports and assists Front Office personnel and all departments at peak periods.

• Ensures VIPs and IHG One Rewards members receive loyalty recognition.

• Inspects front of house and back of house regularly for cleanliness.

• Assists Guest Relations in greeting, rooming, and sending off VIP guests.

• Identify opportunities to uplift guest experience through IHG Guest Arrival Reports.

• Takes action with the Property Management Systems (PMS) in emergency situation.

• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly.

• Initiate action to correct a hazardous situation and notify supervisors of potential dangers.

• Log security incidents and accidents in accordance with hotel requirements.

Qualifications and requirements

Bachelor’s Degree or Diploma in Hotel Administration, Hotel Management or equivalent, with 4 years’ experience in front office / guest services or related discipline including supervisory experience, or an equivalent combination of education and experience. 

Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. Has good writing skills, problem solving and organizational abilities. Proficient in the use of Microsoft Office and Front Office System.

In return for your hard work, you can look forward to a highly competitive salary and benefits package, including

• Duty Meals

• Birthday Off

• Medical Benefits

• Medical & Dental Benefits

• Insurance Coverage

• 25-50% F&B Discount at restaurants within IHG Singapore Hotels

• Special Employee Rate at all IHG Hotels worldwide

• Room to Grow Opportunities

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Holiday Inn Express brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6500 hotels in over 100 countries around the world.

Katong Holdings Pte Ltd

Job Description

At Holiday Inn Express® our purpose is to provide simple, smart travel. That’s where you come in. When you’re part of the Holiday Inn Express brand you’re more than just a job title.

At Holiday Inn Express we look for people who are welcoming and smart; people who can focus on the things that really matter to our guests and get them right every time.

Join us as a Sous Chef in Holiday Inn Express Katong! You’ll have ambition, talent and obviously, some key skills. Because, for this vital role, we’re looking for someone who can:

• Participate in the planning and costing of menus

• Works with Head Chef in the preparation and management of the Department’s budget

• Support senior leadership by developing and assuming basic management responsibilities

• Assume the role of liaison between all departments within the culinary division and all other hotel departments

• Supervise the preparation and cooking of various food items

• Develop and implement creative menu items that adhere to IHG brand standards

• Plan, coordinate & implement special events and promotions

• Manage hourly kitchen employees through scheduling, payroll, training, coaching, evaluating and hiring

• May manage other key culinary leadership roles

• Lead and coach the team towards achieving exceptional guest service and employee satisfaction results

• Monitor food production, ordering, cost, and quality and consistency on a daily basis

• Ensure proper safety and sanitation of all kitchen facilities and equipment

• Develop new dishes and products

• Ensure that outstanding culinary technical skills and quality of all team members are maintained

• Assist with organizing special events and special food promotions

• Maintain comprehensive product knowledge including ingredients, equipment, suppliers, markets, and current trends and make recommendations for appropriate adjustments to kitchen operations accordingly

• Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines

• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures

• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly

• Initiate action to correct a hazardous situation and notify supervisors of potential dangers

• Log security incidents and accidents in accordance with hotel requirements

Qualifications and requirements

High School or Vocational Certificate in Hotel Management, Food & Beverage, or related field, with 4 years of related experience or an equivalent combination of education and experience. Obtained alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency. Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. Able to read and write English.

In return for your hard work, you can look forward to a highly competitive salary and benefits package, including

• Duty Meals

• Birthday Off

• Medical Benefits

• Dental Benefits

• Insurance Coverage

• 25-50% F&B Discount at restaurants within IHG Singapore Hotels

• Special Employee Rate at all IHG Hotels worldwide

• Room to Grow Opportunities

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Holiday Inn Express brand belongs to the IHG family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6500 hotels in over 100 countries around the world.

Chao Phaya Resort Limited

Job Description

Laguna Resorts & Hotels Public Company Limited

Job Description

Laguna Resorts & Hotels Public Company Limited

Job Description

Asiapactalents Sdn Bhd

Job Description

Asiapactalents Sdn Bhd is hiring a Full time Front Office Assistant role in Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur. Apply now to be part of our team.

• Flexible hours available
• No experience required for this role
• Expected salary: RM2,000 - RM3,000 per month

🔥马来西亚5星级酒店招聘了！🔥 URGENT HIRING at PARKROYAL Serviced Suites Kuala Lumpur! 🔥

🔥 URGENT HIRING! |

Guest Service Officer / Front Office Assistant

🔥We are on the hunt for motivated and enthusiastic individuals to deliver exceptional guest experiences🔥

💰🔥 🚀 Looking for a stable job with great benefits? This is your chance!

📍Location: 📌 Kuala Lumpur – Come join our dynamic team!

(NEARET STATION : RAJA CHULAN Monorail- 6-7 mins walk)

📆 Intake Date: April onwards

⏰ Availability to work on shifts: ✅ 7AM - 3PM ✅ 3PM - 11PM ✅ 11PM - 7AM , etc

💰 Attractive Salary and Benefits

🇲🇾 Only applicable for Malaysian citizen or Malaysian Permanent Resident holders

🏨 Minimum 1 year hotel experience as Guest Service Officer / Front Office Assistant or fresh graduates from hospitality field

Don’t wait! APPLY NOW! 👉 https://wa.link/m8j61e 📝 ORhttps://wa.link/7b9fs4

TORRE LORENZO LEISURE CORPORATION

Job Description

Plus Eighty One Bar and Restaurant Corporation

Job Description

About the role

We are seeking an experienced Bar Manager to join our team at Plus Eighty One Bar and Restaurant Corporation in Makati City, Metro Manila. This full-time role will be responsible for overseeing the day-to-day operations of our busy bar, ensuring exceptional customer service and the smooth running of the establishment.

What you'll be doing

What we're looking for

What we offer

At Plus Eighty One Bar and Restaurant Corporation, we are committed to providing a supportive and inclusive work environment that values our employees' well-being. We offer competitive salaries, comprehensive health and wellness benefits, and opportunities for career development and advancement. Join our vibrant team and be a part of our continued success in the industry.

Apply now to become our next Bar Manager and contribute to the dynamic atmosphere at Plus Eighty One Bar and Restaurant Corporation.

Marina Bay Sands Pte Ltd

Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

Job Responsibilities

• Provide friendly, excellent service to all Guests by escorting them to their respective seats.
• Assist staff to perform preparation, table set up and ensure the proper handling of all operating equipment.
• Assume at all times a pleasing and helpful attitude towards each Guest.
• Handle politely and channel all telephone messages received and handle reservations.
• Direct Guests to their table and remember to scatter the Guests evenly at various stations of the restaurant.
• Handle and solve any concerns and questions from customers.
• Supervise servers to ensure excellent customer service is provided every time.
• Support Assistant Manager and Department in achieving all goals and Key Performance Objectives.

Job Requirements

Education & Certification

• Diploma/Degree in hospitality or related field preferred

Experience

• Minimum 1 year at supervisory level

Other Prerequisites

• Food Safety, leadership training program.
• Able to communicate effectively with both English and Mandarin-speaking guests
• Willing to work various shifts, including mornings and afternoons, as well as on public holidays

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands Pte Ltd

Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

Job Responsibilities

• Provide friendly, excellent service to all Guests by escorting them to their respective seats.

• Assist staff to perform preparation, table set up and ensure the proper handling of all operating equipment.

• Assume at all times a pleasing and helpful attitude towards each Guest.

• Handle politely and channel all telephone messages received and handle reservations.

• Direct Guests to their table and remember to scatter the Guests evenly at various stations of the restaurant.

• Handle and solve any concerns and questions from customers.

• Supervise servers to ensure excellent customer service is provided every time.

• Support Assistant Manager and Department in achieving all goals and Key Performance Objectives.

Job Requirements

Education & Certification

• Diploma/Degree in hospitality or related field preferred

Experience

• Minimum 1 year at supervisory level

Other Prerequisite

• Food Safety, leadership training program.

• Able to communicate effectively with both English and Mandarin-speaking guests

• Willing to work various shifts, including mornings and afternoons, as well as on public holidays

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands Pte Ltd

Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

Job Responsibilities

• Provide friendly, excellent service to all Guests by escorting them to their respective seats.

• Assist staff to perform preparation, table set up and ensure the proper handling of all operating equipment.

• Assume at all times a pleasing and helpful attitude towards each Guest.

• Handle politely and channel all telephone messages received and handle reservations.

• Direct Guests to their table and remember to scatter the Guests evenly at various stations of the restaurant.

• Handle and solve any concerns and questions from customers.

• Supervise servers to ensure excellent customer service is provided every time.

• Support Assistant Manager and Department in achieving all goals and Key Performance Objectives.

Job Requirements

Education & Certification

• Diploma/Degree in hospitality or related field preferred

Experience

• Minimum 1 year at supervisory level

Other Prerequisite

• Food Safety, leadership training program.

• Able to communicate effectively with both English and Mandarin-speaking guests

• Willing to work various shifts, including mornings and afternoons, as well as on public holidays

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands Pte Ltd

Job Description

Job Responsibilities

As Supervisor, your role will be to assist the Management team with the following:

• Assist the management staff in planning, coordinating and managing staff and services to ensure the Restaurant operations run efficiently and effectively and that customer service standards are maintained at all times. Leading

• team of Captains, Service Attendants, Bartenders, and Hosts.

• Provide strong presence and leadership amongst the team in absence of management Staff.

• Work with staff in service and food preparation to minimize wastage and increase productivity and efficiency

• Review operating results with the team and identify opportunities to improve performance

• Monitor all cashiering procedures are processed in compliance with accounting standards.

• Inspect table set-ups; check for cleanliness, neatness of the restaurant environment ensuring compliance with standards of cleanliness on a regular basis.

• Review the reservation book, pre-assign designated tables and follow up on all special requests

• Inspect that specified amount of food menus and wine lists are available and in good condition for each meal period

• Ensure pre-shift meetings with staff are carried out and review all information pertinent to the day's business

• Take personal responsibility to resolve guest issues

• Create a work environment that promotes teamwork, performance feedback, recognition, mutual respect and staff satisfaction

• Monitor guest reactions and confer frequently with service staff or captains to ensure guest satisfaction

• Manages Human Resources responsibilities for assigned department(s) to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; compliance with company policies and legal requirements

• Responsible for coordinating training of all staff as required

• Maintains guest profiles on a daily basis and takes appropriate actions as necessary.

Job Requirements

Education & Certification

• Certificate or Diploma and extensive F&B experience

Experience

• A minimum of 2 years’ experience at a supervisory level in a 5-star hotel or a deluxe restaurant

Other Prerequisite

• Basic service and operational knowledge

• Willing and able to work on shifts, weekends and public holidays

• Able to perform under pressure.

Marina Bay Sands Pte Ltd

Job Description

Be part of our diverse and inclusive team.

Job Responsibilities

• Provide friendly, excellent service to all Guests by escorting them to their respective seats.

• Assist staff to perform preparation, table set up and ensure the proper handling of all operating equipment.

• Assume at all times a pleasing and helpful attitude towards each Guest.

• Handle politely and channel all telephone messages received and handle reservations.

• Direct Guests to their table and remember to scatter the Guests evenly at various stations of the restaurant.

• Handle and solve any concerns and questions from customers.

• Supervise servers to ensure excellent customer service is provided every time.

• Support Assistant Manager and Department in achieving all goals and Key Performance Objectives.

Job Requirements

Education & Certification

• Diploma/Degree in hospitality or related field preferred

Experience

• Minimum 1 year at supervisory level

Other Prerequisite

• Food Safety, leadership training program.

• Able to communicate effectively with both English and Mandarin-speaking guests

• Willing to work various shifts, including mornings and afternoons, as well as on public holidays

Marina Bay Sands Pte Ltd

Job Description

Job Responsibilities

• Develop an annual Training Needs Analysis based on changing industry and business requirements, and national standards such as the Workforce Skills Qualifications

• Design, Develop, Monitor and/or Conduct training and development programs based on the department's needs

• Support the company's overall talent development programs such as Internships and Management Traineeships

• Lead, direct, supervise, train, mentor, develop and evaluate Team Members

• Help manage the day-to-day operations, along with the other Executive Housekeepers,

• Maintain close liaison with all associated Departments so that their operational flows and Housekeeping needs are met by our Department

• Establish, implement and monitor an energy conservation procedures for guest rooms and suites, in conjunction with the Director of Facilities

• Establish, implement and monitor a Repair & Maintenance programme for all guest rooms and suites.

• Manage periodic cleaning programmes e.g., mattress turning

• Ensure that all available computer systems are used to maximum effect

• Spot check at least 3 vacant clean rooms or suites per day, so that the entire complement of rooms and suites is checked at least once every six months

• Ensure all tasks are performed on time and according to safety standards

• Provide a clean, safe and pleasing environment for all Guests and Team Members

• Perform all duties in accordance with Marina Bay Sands policies and within the realm of the Marina Bay Sands corporate vision, mission and values
  

Job Requirements

Education & Certification

• Diploma or Degree preferred

Experience

• Minimum of 5 years relevant industry skills with at least 3 years of Training and Development experience

• Preferably 3 years or more as an Executive Housekeeper in a 5-star hotel

Other Prerequisites

• Housekeeping fundamentals, including both guest rooms and suites, and Public Areas

• Experience in conducting needs analysis, curriculum development, training delivery and evaluation techniques and/or Learning and Development or Organisational Development consulting experience

• Knowledge of Adult Education principles and practice

• WSQ Advanced Certificate in Training and Assessment is preferred

• Fluent in English. Additional regional languages highly regarded

• Excellent presentation, facilitation, communication and motivational skills

• Strong leadership skills and the ability to operate and successfully arbitrate in a complex international, multicultural environment

• Excellent time management, organizational planning, and analytical skills

• Strong liaison, consultation and relationship building skills

• Ability to work both independently and as a team member

• Ability to handle multiple priorities and projects

• Be willing to work any day and any shift

• Have a well groomed, professional appearance

• Meet the attendance guidelines of the job and adhere to Departmental and Company policies

• Work inside and continuously maneuver in and around all areas of the department

• Possess good manual dexterity and be able operate all housekeeping and office equipment

• Respond to visual and aural cues

Marina Bay Sands Pte Ltd

Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

Job Responsibilities

• Maintain complete knowledge of:

  1. All menu items available in the bar.

  2. All liquor brands, beers, and non-alcoholic selections available in the bar.

  3. Every wine/champagne by the glass and major wines on the wine list.

  4. Designated glassware and garnishes for drinks.

  5. All menu items, preparation method/time, ingredients, sauces, portion sizes, garnishes, presentation and prices.

  6. Daily menu specials and out of stock items.

  7. Bar layout, table set-ups, hours of operation.

  8. Imputing of items in the Info Genesis system.

  9. Daily arrival / departure, VIPs.

  10. Be aware of in-house group activities, locations and times.

  11. Correct maintenance and use of equipment.

  12. All department policies / service procedures.

• Attend line-ups with other staff and review all information pertinent to the day's business.

• Check own grooming and attire standard.

• Meet with Captains, or Manager to review daily specials and out of stock items. Ensure that other members of the staff are aware of such changes.

• Communicate closely with Captains and Service Attendants to ensure quality service is achieved.

• Assist other bartenders and service attendants whenever possible.

• Perform work and side duties in accordance with departmental procedures.

• Maintain storage areas with proper supplies, organization, and cleanliness. Rectify any cleanliness/organization deficiencies as requested by superiors.

• Replenish par levels for supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business.

• Upsell to guests whenever possible.

• Transport linens to bar whenever required.

• Prepare special items for events in accordance with superior's requests.

• Attend meal breaks as assigned.

• Prepare workstations & pantries, ensuring compliance to departmental standards.

• Ensure that all materials, equipment are in complete readiness for service in accordance to business needs;

• Ensuring that all procedures are carried out to departmental standards.

• Participate and contribute in all designated meetings and training sessions.

• Daily check and cleaning of work areas ensuring compliance with standards of cleanliness and order. Report any defects to Manager on Duty.

• Anticipate, acknowledge and respond promptly to guests requests at all times.

• Be familiar with all operation services/features and local attractions/activities to respond accurately to any guest inquiry.

• Report guest opportunities to Superiors following the instant pacification procedures and ensuring guest satisfaction. Advise of the problem and if unable to solve the problem, ask for superior's assistance.

• Be aware of guest reactions and communicate with superior and other service staff to ensure guest satisfaction.

• Maintain cleanliness and working conditions of departmental equipment, supplies, and work areas.

• Answer outlet telephone within 3 rings, using correct salutations and telephone etiquette.

• Ensure all assigned closing duties are completed before signing out.

• Take part in formal training programs.

• Provide feedback of any problems to the Superior.

• Work to be part of a cooperative working climate, maximizing productivity and employee morale.

• Report to Manager on Duty work orders for maintenance and repairs to be submitted to Manager.

• Review status of assignments and any follow-up actions with Manager on Duty.

• Successful completion of the training/certification processes.

• Collect & Analyze Guest Preferences and Comment Cards.

Job Requirements

Education & Certification

• Diploma in Hospitality and Tourism is an advantage.

Experience

• Minimum 12 months in bartending experience

Other Prerequisite

• Meet the legal age to handle alcohol for work purposes

• Proficient in written and verbal English

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands Pte Ltd

Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

Job Responsibilities

Supervision & Team Management

• Assist the management staff in planning, coordinating and managing staff and services to ensure the Bar operations run efficiently and effectively and that customer service standards are always maintained.

• Provide strong presence and leadership amongst the team in absence of management Staff.

• Oversee the bar staff, including bartenders, servers, and hostess ensuring they perform efficiently and provide exceptional service.

• Assist with recruitment, training, scheduling, and development of team members.

• Ensure pre-shift meetings with staff are carried out and review all information pertinent to the day's business.

Service Excellence

• Ensure high levels of customer satisfaction by providing a welcoming atmosphere and addressing customer complaints or feedback promptly.

• Lead by example in delivering excellent customer service.

• Review operating results with the team and identify opportunities to improve performance.

• Review the reservation book, pre-assign designated tables and follow up on all special requests.

• Inspect that enough menus are available and in good condition for service.

Inventory & Stock Control

• Monitor stock levels, conduct regular inventory checks, and coordinate orders with suppliers to ensure the bar is well-stocked with beverages, garnishes, glassware, and other essentials.

• Work with staff in service and food preparation to minimize wastage and increase productivity and efficiency.

Menu Development

• Collaborate with management and bartenders to develop new cocktails, seasonal drinks, and special promotions that appeal to the clientele.

Work environment & Staff Development

• To create a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; compliance with company policies and legal requirements.

Regulatory Compliance and Sanitation Standards

• Ensure the bar complies with health and safety regulations, alcohol licensing laws, and company standards.

• Maintain cleanliness and organization throughout the bar area.

Financial Management

• Assist in managing cash registers, handling cash, and ensuring proper financial records are maintained.

• Monitor sales targets and work towards achieving them.

Problem Solving

• Handle any issues that arise during service, such as customer complaints, staff conflicts, or equipment malfunctions, in a calm and efficient manner.

Job Requirements

Education & Certification

• Diploma/Degree in hospitality or related field preferred

Experience

• A minimum of 2 years’ experience at a supervisory level within a bar or hospitality setting.

Other Prerequisite

• Strong knowledge of beverages, mixology, and bar operations.

• Excellent communication and leadership skills.

• Strong organizational and multitasking abilities.

• Ability to work well under pressure in a fast-paced environment.

• Knowledge of health and safety regulations.

• Customer-focused with a positive attitude.

• Ability to work flexible hours, including nights, weekends, and public holidays.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands Pte Ltd

Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

As a MICE Management Intern, the intern will play a pivotal role in supporting the MICE Integrated Services Team for Sales & Customer Experience (CX) division. The intern will gain valuable hands-on experience in various aspects of MICE event management, from pre-sales and contracts to post-sales and event execution providing a holistic opportunity to learn from experienced professionals.

Job Responsibilities

• Administrative Support: Provide essential administrative support to the Sales & CX Teams, including managing customer records with integrity, responding to inquiries, and preparing contracts and invoices.
• Pre-Sales & Contracts: Contribute to the pre-sales process by assisting with lead generation, prospecting, and contract management.
• Post-Sales & Event Execution: Support the post-sales process by coordinating with CX Team and internal stakeholders to ensure seamless event execution.
• Event Planning & Coordination: Assist with the planning and execution of various events, including on the ground attachment to banquet events and planning of teambuilding activities, and internal events.
• Inventory & Operations: Manage inventory of event supplies and premiums and assist with operational tasks such as banquet event order summaries, distribution and administrative requisitions.
• Data & Analytics: Contribute to data analysis projects and research initiatives to support the team's decision-making.
• Learning & Development: Gain a deep understanding of the MICE industry, including different business verticals, client management, event planning processes, and technical and digitalization options.

Job Requirements

Education & Certification

• Applicant must be a full-time matriculated student.

Experience

• No experience required as training will be provided

Other Prerequisites

• Working knowledge of both MS Word, Excel and PowerPoint
• Good communication skills, both written and oral
• Organized, attention to detail, task orientated
• Work collaboratively within a team environment
• Warm, friendly, and positive attitude
• Able to work in a fast-paced environment / work under stressful conditions
• A passion for the MICE industry and desire to learn and grow
• Minimum commitment of 6 months for Polytechnic students and 8 months for university students
• Internship must contribute to school graduation requirements

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands Pte Ltd

Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

Job Responsibilities

• As Supervisor, your role will be to assist the Management team with the following:

• Assist the management staff in planning, coordinating and managing staff and services to ensure the Restaurant operations run efficiently and effectively and that customer service standards are maintained at all times. Leading a team of Captains, Service Attendants, Bartenders, and Hosts.

• Provide strong presence and leadership amongst the team in absence of management Staff.

• Work with staff in service and food preparation to minimize wastage and increase productivity and efficiency

• Review operating results with the team and identify opportunities to improve performance

• Monitor all cashiering procedures are processed in compliance with accounting standards.

• Inspect table set-ups; check for cleanliness, neatness of the restaurant environment ensuring compliance with standards of cleanliness on a regular basis.

• Review the reservation book, pre-assign designated tables and follow up on all special requests

• Inspect that specified amount of food menus and wine lists are available and in good condition for each meal period

• Ensure pre-shift meetings with staff are carried out and review all information pertinent to the day's business

• Take personal responsibility to resolve guest issues

• Create a work environment that promotes teamwork, performance feedback, recognition, mutual respect and staff satisfaction

• Monitor guest reactions and confer frequently with service staff or captains to ensure guest satisfaction

• Manages Human Resources responsibilities for assigned department(s) to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; compliance with company policies and legal requirements

• Responsible for coordinating training of all staff as required

• Maintains guest profiles on a daily basis and takes appropriate actions as necessary.

Job Requirements

Education & Certification

• Certificate or Diploma and extensive F&B experience

Experience

• A minimum of 2 years’ experience at a supervisory level in a 5-star hotel or a deluxe restaurant

Other Prerequisite

• Basic service and operational knowledge

• Willing and able to work on shifts, weekends and public holidays

• Able to perform under pressure.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands Pte Ltd

Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

Job Responsibilities

• Assist in performing VIP Guest meet and greet, escort guest within premises and farewell process according to the service standards.

• Up to date of internal promotions and be familiar with in the local community, famous events in town and local offerings.

• Adapt to changes and ensure adherence to organizational operating procedures and service standards.

• Collaborate closely with all internal team and relevant departments to ensure seamless guest experience.

• Perform Butler personalized service by remembering guest preferences, anticipating guest needs, respond promptly, according to service standards and always ensure guest satisfaction.

• Responsible of cleanliness and orderliness of butler suites, ensure with complete suites set-up, daily amenity arrangements, equipment are in good working condition.

• Assist in-room dining service.

• Respond to guest requests and answer queries; able to do quick research if an answer is not readily available, liaise with other relevant departments and act professionally according to service standards.

• Attend to laundry, dry cleaning, ironing, mending, and shoe polishing as needed.

• Run errands for guest as assigned including shopping, entertainment and flight ticket purchase, food purchase, deliveries, and packages.

Apply Operational Risks

• Follow Marina Bay Sands Workplace Safety and Health Policy practices.

• To comply with all MBS policies and guidelines.

• Report any work incidents; may include vandalism, fight, fire, abuse, accidents, etc.

• Observe activities in both front and back of the house; report any suspicious characters, items and/or activities to Security Department.

• Respond to emergency situations

Participate Employee Engagement

• Practice well-mannered and always groomed as per company standard

• Demonstrate an enjoyment and enthusiasm for work through effective relationships with other Team Members/ Department by embracing OneMBS culture.

• Self -Motivate for continuous learning and development

Involve in Documentation, Financial and report management

• Attend scheduled departmental meetings as required.

• Contribute ideas in support of the company vision, mission, value, and guiding principles.

• Active involvement in Sands Care and sustainability programs.

• Perform any other duties and responsibilities as and when assigned by Management.

Job Requirements

Education & Certification

• Applicant must be a full-time matriculated student.

• Internship should contribute to school graduation requirements

Experience

• No experience required as training will be provided

Other Prerequisites

• Proficient in the use of Property Management System

• Capable to use Microsoft Office applications and presentation skills

• Having a good command of spoken and written English, and any additional language is an advantage

• Pays attention to details and have strong customer service skills

• Mature, meticulous, resourceful, organized, and able to work independently

• A team player and takes initiative to assist other Team Members when required

• Have impeccable follow-through; and “Can Do” attitude and mindset.

• Be ready to work every day and every shift

• Good guest relation and problem-solving skills

• Good planning and execution skills

• To be able and willing to work on rotating shifts including weekends and public holidays

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands Pte Ltd

Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

Job Responsibilities

• Prepare workstation at the start of shift and ensure all equipment and required work materials are in order.

• Handle room registration for arriving and departure guests in accordance with the Service Quality Review standards.

• Up to date of internal promotions and be familiar with the local community and famous events in Singapore.

• Adapt to changes and ensure adherence to organizational operating procedures and service standards.

• Handle guests’ requests and redirect the request to the appropriate department(s) if request is not within scope and capacity of Front Office ensuring guests’ requests are followed through.

• Handle guests’ challenges and feedback and escalate to higher management if necessary

• Be conversant with manual operations process during downtime of property management system.

• Promote the different categories of guest rooms and MBS operated F&B outlets and offerings and provide assistance to make bookings if required.

• Maintain close liaison with all other departments to have a good understanding of the operational flow to ensure seamless guest experiences.

• Always demonstrate exceptional customer service to guests and fellow employees

• Collect and update guest personal information, preferences, practices, and interests to ensure accurate guest profile and history

• Follow Marina Bay Sands Workplace Safety and Health Policy practices

• To comply with all MBS policies and guidelines.

• Report any work incidents; may include vandalism, fight, fire, abuse, accidents, etc.

• Observe activities in both front and back of the house; report any suspicious characters, items and/or activities to Security Department.

• Respond to emergency situations.

• Practice well-mannered and always groomed as per company standard

• Demonstrate an enjoyment and enthusiasm for work through effective relationships with other Team Members/ Department by embracing OneMBS culture.

• Self -Motivate for continuous learning and development

Job Requirements

Education & Certification

• Applicant must be a full-time matriculated student.

• Internship should contribute to school graduation requirements

Experience

• No experience required as training will be provided

Other Prerequisites

• Proficient knowledge in Microsoft Office applications and Property Management System

• Having a good command of spoken and written English, and any additional language is an advantage

• Pays attention to details and have strong customer service skills

• Mature, meticulous, resourceful, organized, and able to work independently

• A team player and takes initiative to assist other Team Members when required

• Have impeccable follow-through; and “Can Do” attitude and mindset.

• Good guest relation and problem-solving skills

• To be able and willing to work on rotating shifts including weekends and public holidays

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands Pte Ltd

Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

Job Responsibilities

As Supervisor, your role will be to assist the Management team with the following:

• Assist the management staff in planning, coordinating and managing staff and services to ensure the Restaurant operations run efficiently and effectively and that customer service standards are maintained at all times.  Leading a team of Captains, Service Attendants.
• Provide strong presence and leadership amongst the team in absence of management Staff.
• Work with staff in service and food preparation to minimize wastage and increase productivity and efficiency
• Review operating results with the team and identify opportunities to improve performance
• Monitor all cashiering procedures are processed in compliance with accounting standards.
• Inspect table set-ups; check for cleanliness, neatness of the restaurant environment ensuring compliance with standards of cleanliness on a regular basis.
• Review the reservation book, pre-assign designated tables and follow up on all special requests
• Inspect that specified amount of food menus and wine lists are available and in good condition for each meal period
• Ensure pre-shift meetings with staff are carried out and review all information pertinent to the day's business
• Take personal responsibility to resolve guest issues
• Create a work environment that promotes teamwork, performance feedback, recognition, mutual respect and staff satisfaction
• Monitor guest reactions and confer frequently with service staff or captains to ensure guest satisfaction
• Manages Human Resources responsibilities for assigned department(s) to include creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; compliance with company policies and legal requirements
• Responsible for coordinating training of all staff as required
• Maintains guest profiles on a daily basis and takes appropriate actions as necessary.

Job Requirements

Education & Certification

• Certificate or Diploma and extensive F&B experience

Experience

• A minimum of 2 years’ experience at a supervisory level in a 5-star hotel or a deluxe restaurant, preferably those with Michelin-starred or Black Pearl Diamond credentials.

Other Prerequisite

• Basic service, Cantonese food and operational knowledge
• Willing and able to work on shifts, weekends and public holidays
• Able to perform under pressure.
• Must be fluent in English and Mandarin/Cantonese as this role will be required to liaise with English and Mandarin/Cantonese speaking guests.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands Pte Ltd

Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

Job Responsibilities

• Analyze budget and P&L for the outlet.
• Leading a team of outlet Hosts / Hostess. This position will be accountable for planning, coordinating and managing the receptions and services to ensure restaurant operations run efficiently and effectively and that customer service standards are maintained at all times.
• Work with team members in service and food preparation to formulate new promotional ideas that would impact the revenues and profitability of the outlet. Review operating results with the team and identify opportunities to improve performance.
• Ensure all cashiering procedures are processed in compliance with accounting standards. Monitor and minimize wastage of consumables and maintain labor productivity ratios
• On a regular basis, inspect table set-ups; check for cleanliness, neatness of the restaurant environment ensuring compliance with standards of cleanliness and order.
• Respond to guest comments, requests and complaints in a timely and professional manner. Take personal responsibility to resolve issues.
• Responsible for maintaining and coordinating reviews, discipline, staff awards, flexi days, payroll, SRFs, etc.
• Approves the schedule and flexi day requests for all restaurant staff. 
• Responsible for coordinating training of all staff as needed. Maintains guest profiles on a daily basis and takes appropriate actions as necessary.

Job Requirements

Education & Certification

• Certificate or Diploma in Restaurant Management or extensive F&B experience. High-volume, fast-paced restaurant experience is a plus

Experience

• A minimum of 5 years experience at a managerial level in a 5-star hotel or a deluxe restaurant

Other Prerequisite

• Fluent in English and knowledge of additional languages is a plus
• Be willing to work any day and any shift
• Able to perform under pressure
• Respond to visual and aural cues

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands Pte Ltd

Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

Job Responsibilities

• Ability to handle food and beverage orders and serving guests
• Ability to communicate with the kitchen to ensure the food comes out to the correct tables and guests
• Provide friendly, excellent service to all guests
• Bussing and resetting tables and place settings in adherence to restaurant standards and specifications
• Assist fellow Team Members to perform preparation and setting up in the restaurants for food service and ensure all available amenities and utensils are properly stocked and inspected prior to service
• Assist on their respective requests, conduct suggestive and up-selling, well-versed in all aspects of the menu
• Run food from the kitchen to correct table and seat numbers in the restaurant
• Answer questions and queries regarding restaurant operations and functions.
• Cash out and casting in adherence to hotel policy and procedure
• Ensure that the mise-en place is completed prior to service and continually replenished
• Maintain responsibility for the setup, maintenance, and closing of the restaurant on a daily basis
• Ensure that the back of house expo areas is set up and the coffee area maintained

Job Requirement

Education & Certification

• Minimum Secondary school education with "O" Level passes; Diploma in any field is an advantage

Experience

• Minimum 1 year experience in customer service / guest contact roles, preferably in a hospitality organization

Other Prerequisites

• Willing to work various shifts, including mornings and afternoons, as well as on public holidays
• Must be fluent in English and Mandarin/Cantonese as this role will be required to liaise with English and Mandarin/Cantonese speaking guests

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands Pte Ltd

Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

Job Responsibilities

• Provide friendly, excellent service to all Guests by escorting them to their respective seats.

• Assist staff to perform preparation, table set up and ensure the proper handling of all operating equipment.

• Assume at all times a pleasing and helpful attitude towards each Guest.

• Handle politely and channel all telephone messages received and handle reservations.

• Direct Guests to their table and remember to scatter the Guests evenly at various stations of the restaurant.

• Handle and solve any concerns and questions from customers.

• Supervise servers to ensure excellent customer service is provided every time.

• Support Assistant Manager and Department in achieving all goals and Key Performance Objectives.

Job Requirements

Education & Certification

• Diploma/Degree in hospitality or related field preferred

Experience

• Minimum 1 year at supervisory level

Other Prerequisite

• Food Safety, leadership training program.

• Able to communicate effectively with both English and Mandarin-speaking guests

• Willing to work various shifts, including mornings and afternoons, as well as on public holidays

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands Pte Ltd

Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

Job Summary

Guest Services creates the first impression for arriving guests. We strive to meet all of our guests upon arrival, welcome and direct them to the check-in desk. We provide efficient luggage handling and temporary storage services, and item delivery assistance. We escort guests to their designated rooms, share about the in-room amenities and facilities, as well as address guests’ requests and queries.

Job Responsibilities

• Accomplish day-to-day operational needs to provides guests with an unforgettable arrival and departure experience. Tasks include but are not limited to, welcoming, directing and meaningfully engaging guests, monitoring baggage-related requests, operating FCS system and answering phone calls in Guest Services Command Center.

• Be meticulously attentive and anticipative towards guests needs.

• Equipped with adequate knowledge of overall products and services found in Marina Bay Sands and in Singapore, to make sound recommendations to guests.

• Intrinsically driven to deliver personalized guest experience in a luxurious way through inter-department collaborations across the Integrated Resort.

• Capture and maintain accurate records of guests’ preferences.

Job Requirements

Education & Certification

• Applicant must be a full-time matriculated student.

• Internship must contribute to school graduation requirements.

Experience

• Prior experience in a hospitality setting or customer-facing role would be a bonus.

Other Prerequisites

• Possess a good command of spoken and written English.

• Pays attention to details

• Possess strong customer service and problem-solving skills

• Mature, meticulous, resourceful, organized and able to work independently

• Excellent team-player with the ability to work independently

• Be operationally ready for deployment.

• Good planning and execution skills

• Ability to manage time, organize, good communication and motivational skills

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands Pte Ltd

Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

Job Responsibilities

• Responsible for forwarding and receiving of all information pertaining to the department
• Receive, record, and distribute various reports / information
• Prepare assignments for morning / evening room attendants
• Prepare Housekeepers daily reports
• Receive, record, and transmit guest requests accurately
• Responsible for entering accurate room status into computer daily and investigate discrepancies.
• Maintain and update administrative data
• Maintain key control
• Monitor lost property
• Maintain monthly attendance records
• Coordinate & follow up with Engineering department on all maintenance requests

Job Requirements

Education & Certification

• Secondary education preferred

Experience

• Minimum 1 year housekeeping operations experience

Other Prerequisites

• Ability to communicate verbally and written effectively; convey information to team members and liaise with stakeholders on their needs and requirements
• Able to communicate effectively with both English and Mandarin-speaking guests
• Able to give clear instructions over the phone
• Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work
• Relevant experience in hospitality environment
• Interact with all levels of Team Members
• Pleasant personality with excellent customer service attitude

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands Pte Ltd

Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

JOB SCOPE

• Provide setup & service for breakfast/lunch/dinner operations
• Conduct and perform sequence of service independently
• To possess types of beverage sequence of service
• Conduct and perform canapes/cocktail service
• Able to brew coffee manually and by using machines
• Possess basic F&B Banquets knowledge and type of room configuration
• Read and understand F&B Requirements from BEOs
• Conduct an effective operations briefing & deployment for casuals (up to 20 casuals)
• Understand the procedure of Cash Float for Concession Stand/Cash Bar
• Competent in handling POS EDC Machines Setup & Usage
• Knowledge and compliance with ‘OneMBS’ F&B Standards
• Understand basic computer skills (Prosoft, Microsoft Excel & Word)
• Prepare handover report & key into the Banquet daily summary report
• Possess basic knowledge of emergency contact details
• Manage station of 20 tables for breakfast/lunch/dinner
• Manage up to 200-pax small conference
• Maintain storage areas with proper supplies, organization, and cleanliness.
• Rectify any cleanliness/organization deficiencies as and when required
• Respond, acknowledge and anticipate  promptly to guests requests
• Manage additional tasks assigned by Manager on Duty

Job Requirements

• Proficient in written and verbal English.
• F&B Knowledge and safety.
• Willing and able to work on shifts, weekends and public holidays.
• Prepare for monthly stock and inventory as assigned by manager
• Ensure cleanliness for operating pantries

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.