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Restaurant and Banquet Manager

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

For our refined and personalized F&B Operation, we are now welcoming applicants for the position of Restaurant & Banquet Manager for a small and elegant a la carte restaurant, a small bar lounge, a side walk cafe, pool side dining, room service and a small function room for 150 pax theatre style.

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

  • Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
  • Training up your staff to deliver a high standard of friendly and personalized service to guests
  • Managing daily F&B operations of the restaurant, bar and banqueting
  • Soliciting guest feedback
  • Using that feedback to help us improve our F&B operation
  • Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

  • You love the business of Fine Dining within the context of a small boutique hotel.
  • You have a strong and adventurous disposition.
  • You love exploring new cultures.
  • You love communicating with people, even if they have trouble understanding you.
  • You truly love the sense of achievement in training up your team and making things happen with them.
  • You are flexible and can change focus quickly.
  • You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

  • A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
  • Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
  • Banqueting experience is highly desirable
  • Previous experience living/working outside your home country, preferably in Asia.
  • Good F&B business acumen.

You'll get:

  • A core role with a unique and leading boutique hotel in Laos.
  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
  • An environment where you're given opportunity to grow.
  • Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

  Apply Now  

Waiter

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Waiter

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Waiter.

This challenging full time hands-on position is for you if you:

  • Providing excellent food & beverage service to hotel guests staying with us and using our meeting facilities
  • Serving guests at the restaurant, bar, poolside and banqueting/ meetings of up to 250 pax
  • Soliciting guest feedback to improve our F&B operation
  • Perform any other duties as assigned by the hotel's management
  • Work on a split shift system. 6 day work week

Position reports to the Restaurant & Banquet Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

You'll get:

  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a dynamic General Manager with a strong hospitality background.
  • An environment where you're given opportunity to grow and advance in your F&B career.
  • Economy air ticket, tax free salary, suitable sharing accommodation on site, laundry, staff meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Assistant Hotel Accountant

Featured
Settha Palace HotelLaos - Vientiane
Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.


Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.


Key Responsibilities:

  • Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
  • Ensuring that the bookkeeping is done accurately.
  • Assist with preparing the monthly Financial Package.
  • Handling & monitoring the General Ledger Accounts.
  • Daily auditing of all records pertaining to revenue of the hotel.
  • Prepares daily income and statistics reports.
  • Prepares relevant documents for incorporation in the monthly accounts.
  • Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

  • 4-year bachelor's degree in Finance and Accounting or related major.
  • Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
  • 2 years work experience required.
  • Good command of English language.
  • Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Grill Man

25-Apr-2025
Amity Management Consultancy Services | 53735 - Paranaque City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Amity Management Consultancy Services


Job Description

Required Skills:
Food Safety and Hygiene: Thorough knowledge of food safety and hygiene practices to prevent foodborne illnesses.
Knife Skills: Ability to safely and accurately cut and prepare food ingredients.
Teamwork and Communication: Ability to work effectively with other kitchen staff and communicate clearly.
Organizational Skills: Ability to maintain a clean and organized work area and manage time effectively.
Equipment Operation and Maintenance: Familiarity with kitchen equipment and the ability to operate and maintain it properly.
Adaptability and Flexibility: Ability to adapt to changing demands and perform a variety of tasks.

Welder

25-Apr-2025
Romago Incorporated | 53696 - Quezon City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Romago Incorporated


Job Description

high School level, with at least one year related experience in welding works, with SMAW NC2 is an advantage, honest, willing to be assigned in Quezon City near SM Fairview project, stay-out , complete benefits.

Counter Crewe

25-Apr-2025
Amity Management Consultancy Services | 53726 - Quezon City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Amity Management Consultancy Services


Job Description

Key Responsibilities:
Customer Service: Greet customers, take orders accurately, and serve food and beverages promptly and courteously.
Financial Transactions: Handle cash transactions, operate POS systems, and make change.
Cleanliness and Hygiene: Maintain cleanliness in the dining and kitchen areas.
Food Preparation: Assist with food preparation and stocking supplies as needed.
Table Setting and Clearing: Set tables, clear dishes, and maintain a tidy dining area.
General Support: Answer customer inquiries, address complaints, and work collaboratively with team members.

Guest Relations Executive

25-Apr-2025
WOLFGANG'S STEAKHOUSE SINGAPORE PTE LTD | 53740 - River Valley, Central Region
This job post is more than 31 days old and may no longer be valid.

WOLFGANG'S STEAKHOUSE SINGAPORE PTE LTD


Job Description

We are looking for outgoing and dynamic individual to join us as a Guest Relations Executive!  

Responsibilities:

  • Work closely with the managers in front desk operations management

  • Answer calls, note down booking reservations and update accordingly

  • Coordinate private events for large group reservations

  • Ensure prompt and polite service in greeting guests entering and leaving the restaurant

  • Maintain all guest folios in the manner instructed and type out necessary guests' likes and dislikes to the appropriate fields on the profile

  • Perform appropriate cashier activities as and when required

Requirements:

  • Proficient in spoken and written English

  • Able to work shifts, weekends and Public Holidays

  • Possess a positive attitude and passion for providing excellent customer service

  • Good communication skills

  • Ability to work in a fast-paced environment

 

What We Provide:

  • Medical & dental benefits

  • OT pay for all non-Managerial employees

  • Meals are provided

  • Competitive remuneration & career advancement opportunities

 

Please click on 'Apply Now' to send your resume in!

 

We regret that only shortlisted candidates will be contacted.

Restaurant Supervisor

25-Apr-2025
Outpost Specialty Concepts Inc. | 53697 - San Juan, Balagtas, Bulacan
This job post is more than 31 days old and may no longer be valid.

Outpost Specialty Concepts Inc.


Job Description

• Appointing, inducting, and mentoring new staff members
• Scheduling shifts of staff
• Resolving customers questions and grievances in a professional manner
• Ensuring that the store adheres to pertinent health and safety regulations
• In-charge and responsible for all equipment that warrant replacing and replenishing
• Assist the Operations Head in the day-to-day operations of the branch
• Acts as a substitute when the operation head is not around
• Make sure that the company’s rules and regulations are followed
• Provides feedback and recommendations in relation to the employee’s performance
• Issues memorandums to employees in relation to work attitude and performance
• Assists in paperwork tasks assigned by the Management
• Ensures the safety of everyone inside the store
• Coordinates with Human Resources Department and the Upper Management for any operation and employee-related concerns
• Assists the operations head in ensuring that the workflow process in the branch is implemented
• Make sure that the company’s rules in food sanitation procedures are followed
• Does the monthly inventory of the dining, kitchen wares and equipment, including wastage & spoilage
• Report Daily, Monthly Sales Report to be submitted to Head Office
• Guides and observes colleagues’ performance to ensure adherence to company standards
• Assists the operations head in providing constructive criticism to colleagues’ performance
• Receives stocks delivered in the kitchen and store the items properly
• Reports any concerns or issues to the Operations Head.

Front Office Manager

25-Apr-2025
Awesome Hotel Inc. | 53724 - San Juan, La Union
This job post is more than 31 days old and may no longer be valid.

Awesome Hotel Inc.


Job Description

About the role

Awesome Hotel Inc., a prestigious hospitality brand, is seeking a motivated and experienced Front Office Manager to join their team in San Juan La Union. As the Front Office Manager, you will play a crucial role in ensuring exceptional guest experiences and the smooth operations of the hotel's front office. This full-time position offers a dynamic and rewarding career opportunity within the hospitality industry.

What you'll be doing

  • Oversee the daily operations of the front office, including reception, concierge, and guest services

  • Manage and train a team of front office staff, ensuring high standards of customer service

  • Develop and implement front office policies and procedures to enhance efficiency and guest satisfaction

  • Handle guest inquiries, complaints, and requests in a professional and timely manner

  • Collaborate with other department heads to coordinate hotel operations and foster a cohesive team environment

  • Analyse front office data and metrics to identify areas for improvement and implement strategies to enhance the guest experience

  • Ensure adherence to industry regulations, hotel standards, and company policies

  • Participate in the development and implementation of front office-related projects and initiatives

What we're looking for

  • Minimum 5 years of experience in a front office management role within the hospitality industry

  • Strong customer service orientation and the ability to handle multiple tasks and priorities simultaneously

  • Excellent communication and interpersonal skills, with the ability to lead and motivate a team

  • Proficiency in hotel management software, such as property management systems and guest relationship management tools

  • Problem-solving skills and the ability to think critically to find solutions to operational challenges

  • Familiarity with industry regulations and best practices in front office management

  • Demonstrated experience in developing and implementing front office policies and procedures

  • Passion for the hospitality industry and a commitment to delivering exceptional guest experiences

What we offer

  • Competitive salary and performance-based bonuses

  • Comprehensive health and wellness benefits package

  • Opportunities for professional development and career advancement

  • Collaborative and supportive work environment

  • Discounts on hotel stays and dining at Awesome Hotel Inc. properties

About us

Awesome Hotel Inc. is a leading hospitality company with a reputation for excellence in the industry. With a portfolio of luxury resorts and hotels across the Philippines, we are committed to delivering exceptional guest experiences and fostering a dynamic and inclusive work culture. Join our team and be a part of our continued success.

Apply now for the Front Office Manager role and be a key contributor to the success of Awesome Hotel Inc.

Spa Receptionist (English Speaking)

25-Apr-2025
Aura Bangkok Clinic (Retail) | 53714 - Sathon, Bangkok
This job post is more than 31 days old and may no longer be valid.

Aura Bangkok Clinic (Retail)


Job Description

Overall values:

  • Strong passion in bringing a high-quality medical service to everyone at a reasonable price.
  • Lead, inspire and motivate team member to always stay in a fast-paced, revenue-driven work environment.
  • Always analyze and optimize on-the-go. We are bringing the aesthetic industry towards a new break through, there will be many obstacles. Persevere through all of them.
  • Advice and coach team member. We value high-growth employees and reward them handsomely. Evaluate and give constructive feedback your team member to support her high-growth career path.
  • Excellent presentation skill with strong logical thinking. 
  • Excellent management skill. Always plan ahead. Always have backup plan. Strong can-do attitude.
  • Always strive only for the best. Always go beyond expectation. Always set an almost impossible goal. Never settle for an easy one.

 

Job descriptions:

  • Preparing guest schedules and ensuring treatments are booked accurately and timely. 
  • Schedule appointments for customers and therapists. 
  • Assign therapists and explain their responsibilities. 
  • Preparing daily sales reports and accompanying work sheets. 
  • Ensure timely and accurate billing for treatments. 
  • Capable of handling early-stage client concerns and unique requirements. 
  • Effectively promote and sell spa programs to groups and walk-in clients. 
  • Handle client complaints and feedback, directing them to the proper offices for resolution. 
  • Process payments for spa services. 
  • Manage spa inventory and restock products as needed.
  • Taking on additional responsibilities as needed.



Requirement:

  • Graduated in any bachelor’s degree.
  • Excellence communication skills in English
  • Proven minimum one year experience in a receptionist function inside the spa would be advantage.
  • Good interpersonal skills and a team player.
  • Multi-tasking and time-management skills, with the ability to prioritize tasks.
  • Quick problem-solving skill.
  • Good analytical, logical and mathematical skill.
  • 6 days off per month (excluding weekends and public holidays)
  • Available for shift work.

Count Executive

25-Apr-2025
Resorts World at Sentosa Pte Ltd | 53707 - Sentosa, Central Region
This job post is more than 31 days old and may no longer be valid.

Resorts World at Sentosa Pte Ltd


Job Description

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.



Job description:

Job Responsibilities
  • Perform administrative functions
  • Oversee the casino count process and adherence to the relevant procedures in accordance with Company guidelines
  • Supervise the daily soft count team, maintain proper documentation and proper handover of collections count to Casino Cashiering
  • Investigate all material soft count variances and preparation of exceptional & variance report
  • Liaise with HR department and / or Casino Deployment on Count personnel related matters
  • Liaise with Surveillance, Casino Cashiering, Casino Finance and other relevant Business Units on soft count related matters
  • Prepare reports for Management and reports required by the relevant Authority
  • Maintain training slides and attendance records
  • Other assignments as directed by Management.
Job Requirements
  • Meet the relevant Regulatory Authority's statutory requirement of minimum 21 years of age
  • Minimum Diploma or Degree or equivalent qualification
  • Able to work independently and manage multiple tasks simultaneously
  • Good numerical sense, detail-oriented, high levels of integrity
  • Dependable and good team player
  • Good coordination and communication skills, both written and verbal
  • Knowledge of casino operations, drop box procedures, and familiarity with electronic counting equipment (e.g., note counters, counterfeit detectors) is a plus

Restaurant Manager (Chinese Restaurant)

25-Apr-2025
1-Group (Singapore) | 53749 - Sentosa, Central Region
This job post is more than 31 days old and may no longer be valid.

1-Group (Singapore)


Job Description

Job Description:

Location: Clarke Quay

  • To provide and ensure operating standards are according to procedures and standards established by the F&B Department.

  • Daily roll-call with the service team to drive operations effectiveness, cleanliness of the restaurant, accurate food order taking, servicing the customer, promotions etc.

  • Event planning and execution, work closely with kitchen crew to ensure food order is accurate and prompt during events service to ensure consistent exceeding of established standards and guest’s expectation.

  • Attention to details, encouraging a culture of high standards throughout the team. High emphasis of customer service and management.

  • To be knowledgeable in all service techniques and actively seek guest feedback and responding service issues accurately and efficiently in professional manner with a suitable service recovery.

  • Cultivate a motivated and high performing team that is clear and committed in delivering clear goals and target.

  • Ensure operational profitability, suggest and recommend improvements to achieve better sales target.

  • Administer for reservation list, staff roster, recruitment process, daily sales report, inventory report and other operation reports for management review.

  • Supervising of employee and provide training and development plan.

  • Ensuring the cleanliness of the outlet and periodic maintenance and preventive maintenance of the outlet’s equipment and assets.

  • Other ad-hoc duties as required.

Job Requirements

  • Candidate must possess at least 5 years relevant experience in casual/fine dining/event execution

  • A strong knowledge of wine is preferable

  • Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends;

  • A customer-centric individual who thrives on learning and growing in the culinary and hospitality industry

Chef

25-Apr-2025
Srisun Express | 53702 - Singapore
This job post is more than 31 days old and may no longer be valid.

Srisun Express


Job Description

Chefs work with other kitchen staff to ensure that your kitchen runs effectively, and they have to be experts at ensuring food quality and maintaining kitchen equipment. Other duties and responsibilities that every Chef has include:

  • To cook varieties of North and South Indian traditional dishes.
  • Able to follow company SOP.
  • To keep up with cleanliness and hygenie measures. Ensure compliance to regulatory of food safety, quality, health and hygiene standards at all times.
  • Basic knowledge of safety measures.
  • Any other ad hoc duties specified by the Restaurant Manager or Supervisor
  • Ensure great presentation by dressing dishes before they are served
  • Keep a sanitized and orderly environment in the kitchen
  • Ensure all food and other items are stored properly
  • Check quality of ingredients
  • Monitor stock and place orders when there are shortages, when needed.
  • Actively participatein the kitchen training, including on the job training and support junior staffs and trainess in the development.
  • Adhere company rules.
  • Able to work well in a team, Team player.
  • Preferably to have completed Food & Hygiene Course. (Keen applicants who has not attend the course will be sent for the Food & Hygiene)
  • Staff meal provided.
  • Break included.

Working Days : 5.5 Days, 1.5 days off.

Working hours : 10 hours per day.

Call or whatsapp 93883802 to arrange for interview.

MANAGEMENT EXECUTIVE

25-Apr-2025
0 COMPROMISE RECRUITMENT PTE. LTD. | 53706 - Singapore
This job post is more than 31 days old and may no longer be valid.

0 COMPROMISE RECRUITMENT PTE. LTD.


Job Description

1. Team Management

Supervise and support baristas.

Schedule shifts and manage staff performance.

2. Customer Service

Ensure excellent customer experience.

Handle complaints and resolve issues promptly.

3. Operations

Oversee daily coffee shop operations.

Maintain cleanliness and organization.

4. Quality Control

Ensure coffee and food quality meet standards.

Train staff on proper preparation techniques.

5. Inventory Management

Monitor stock levels and reorder supplies.

Minimize waste and manage costs.

6. Reporting

Prepare daily sales reports.

Track performance metrics and suggest improvements.

EA License No. : 24C2389 (0 COMPROMISE RECRUITMENT PTE. LTD.)

EA Personnel Name : He Ya

EA Personnel No: R24124237

Beverage Innovator for South Luzon assignment

25-Apr-2025
Magsaysay Shipping & Logistics | 53730 - Taguig City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Magsaysay Shipping & Logistics


Job Description

I.         Overall Responsibility

 The Beverage Innovator is responsible for the preparation, mixing and serving of beverages in accordance with the industry prescribed standard.

 II.       Duties & Responsibilities

1.     Training of staff and clients traders on coffee cocktail or beverage industry

 2.     Product ideation and presentation to clients

 3.     Recipe conceptualization

 4.     Act as Brand Ambassador

 5.     Conduct coffee and cocktail workshop and seminars to operators

 6.     Research on local beverage trends

 7.     Work closely with key accounts manager

 8.     Align and coordinate with brand manager on marketing directions and strategies

 9.     Support key accounts on activations

 10.  Adheres to the standards, policies and procedures of the SBU.

 11.  Attends training programs as required based on the agreed Individual Development Plan (IDP).

 

 

Assistant Manager to Estate Management Head

25-Apr-2025
Homemark, Inc. | 53734 - Tanza, Cavite
This job post is more than 31 days old and may no longer be valid.

Homemark, Inc.


Job Description

The Assistant Manager to the Estate Management Head will be responsible for overseeing daily operations, including maintenance, security, and community events. They will also build positive relationships with residents, address concerns, and deliver excellent customer service.

In addition, the Assistant Manager will conduct regular inspections, maintain common areas and amenities and coordinate with teams and contractors to improve services. He will also manage budgeting, billing, collections, and financial reporting to the Estate.

The ideal candidate will have strong organizational and management skills, excellent communication and interpersonal skills, and the ability to work independently and as part of a team. Knowledge of property management or a related field is highly desirable.

Other responsibilities include, but is not limited to:

  • Overseeing daily operations

  • Resident Relations

  • Infrastructure and Facility Management

  • Financial Oversight

  • Community Development and Compliance

  • Service Monitoring

QUALIFICATIONS:

  • At least 5 years' experience in property management, facilities management, and operations.

  • With strong leadership and change management skills, must be flexible and driven

  • With a Bachelor's Degree in Property Management, Business Administration, Finance, or a related field. A higher such a Master's in Business Administration (MBA) or Real Estate Management may be preferred but not required.

  • Willing to be assigned in Tanza, Cavite

Director of Rooms (Chinese - Thai)

25-Apr-2025
Soneva Kiri Resort | 53715 - Trat
This job post is more than 31 days old and may no longer be valid.

Soneva Kiri Resort


Job Description

Director of Rooms – Chinese Speaking
Location: Soneva Kiri, Koh Kood, Thailand

Soneva Kiri invites applications from Thai nationals for the position of Director of Rooms. This senior leadership role is responsible for overseeing the overall Rooms Division, encompassing the Front Office, Housekeeping, and Guest Experience departments.

Primary responsibilities:

  • Manage and coordinate the day-to-day operations of all Rooms Division departments

  • Ensure the highest standards of guest satisfaction throughout the guest journey

  • Provide effective leadership and direction to the Rooms Division team

  • Serve as a key liaison for Chinese-speaking guests, ensuring cultural sensitivity and communication excellence

  • Work collaboratively with other departments to maintain operational consistency and service excellence

  • Implement continuous improvement initiatives to enhance service quality and operational efficiency

Qualifications and requirements:

  • Extensive experience in Rooms Division or Front Office management within a luxury resort environment

  • Fluency in both English and Chinese (Mandarin), spoken and written

  • Demonstrated leadership, communication, and interpersonal skills

  • Meticulous attention to detail with a commitment to delivering exceptional service

  • Ability to adapt to and thrive in a remote island setting

Benefits:

  • Service charge

  • Vacation days, birthday leave, and maternity leave

  • Free accommodation

  • Free meals (3 meals a day, including days off)

  • 5-day workweek

  • Free uniform and laundry service

  • Monthly staff buffet with grilled pork

  • 7 free nights per year at Soneva resorts worldwide, for you and your friends, partner, or family

  • Employee activities: Yoga, Pilates, movie nights, karaoke, fitness, volleyball court, table tennis, staff bar, staff café, and on-site shop

  • Free access to washing machines and dryers

  • Travel allowance for trips home

  • Medical benefits

  • Provident fund and opportunities for growth within the international Soneva network

Senior / Junior Sushi Chef

25-Apr-2025
Lubuds F&B Group | 53718 - Tsim Sha Tsui, Yau Tsim Mong District
This job post is more than 31 days old and may no longer be valid.

Lubuds F&B Group


Job Description

Responsibilities :
• Prepare and serve sushi, sashimi, and other Japanese dishes in accordance with restaurant standards
• Monitor and ensure smooth operations of the sections appointed
• Maintain excellence customer service with guests

Requirements:
​​​• 3 years' F&B experience in a high end and chic Japanese restaurant
​​​• Willing to work with Japanese Chef
• Strong interpersonal skills and excellent organizational 
• Positive attitude with teamwork mindset
​​​• Basic command of Japanese
​​​• Less experience candidates will be consider as Junior Sushi Chef

Location : Tsim Sha Tsui

Being a caring company, we offer attractive salary & benefits as follows::

• Attendance Bonus
• Performance bonus
• Monthly Tips 
• Free Meals
• Discretionary Bonus
• 6 Days Monthly Leave 
• 12-day Annual leave or above
• 14 days of Statutory Holidays
• Marriage Leave 
• Birthday Leave
• Birthday Coupon
• Staff Discount
• Excellent Promotion Opportunity
• On - Job Training

Tukang Parkir

25-Apr-2025
Soloma Ubud | 53719 - Ubud, Bali
This job post is more than 31 days old and may no longer be valid.

Soloma Ubud


Job Description

Soloma Ubud sedang membuka lowongan untuk posisi Penuh waktu Tukang Parkir di Ubud, Bali. Lamar sekarang untuk menjadi bagian dari tim kami.


Kualifikasi pekerjaan:
  • Mencari kandidat untuk bekerja pada:
    • Senin: Siang, Pagi, Sore
    • Selasa: Siang, Pagi, Sore
    • Rabu: Siang, Pagi, Sore
    • Kamis: Siang, Pagi, Sore
    • Jum'at: Siang, Pagi, Sore
    • Sabtu: Siang, Pagi, Sore
    • Minggu: Siang, Pagi, Sore
  • Diperlukan 1 tahun pengalaman kerja yang relevan untuk posisi ini
  • Gaji yang diinginkan: Rp3,000,000 - Rp4,000,000 per bulan

Job Vacancy: Parking Attendant (Car and Motorcycle Service)

Location: "Soloma" Restaurant, Bali Job Type: Full-time Salary: Competitive, with bonus opportunities

Job Description:

We are looking for a responsible and friendly parking attendant to manage parking services at "Soloma" Restaurant. This role is a key part of our team, as the parking attendant is responsible for organizing guest parking and ensuring the comfort and safety of their vehicles while they are at the restaurant.

Key Responsibilities:

  • Greet restaurant guests with the phrase "Welcome to Soloma!" and create a positive atmosphere from the start.

  • Ensure optimal use of parking spaces for cars and motorcycles, maximizing the number of vehicles in the parking area.

  • Assist guests with parking their vehicles or show them convenient parking spots if they prefer to park themselves.

  • If necessary, cover motorcycle seats with protective covers, keeping them clean and ensuring their timely return after washing.

  • During rain, collect all helmets and bring them into the restaurant to prevent them from getting wet.

  • If guests need to get to their motorcycles or cars during rain, accompany them to their vehicle under an umbrella, ensuring guest comfort.

  • Provide light washing of motorcycles while guests are dining, allowing them to enjoy their visit without worrying about the cleanliness of their vehicles.

  • Monitor cleanliness and order on the parking lots.

  • Regularly inspect parking spaces and ensure that necessary cleaning supplies are available for motorcycle washing.

  • Perform other duties as assigned by restaurant management to maintain high service standards.

Candidate Requirements:

  • Minimum 1 year of experience in a parking attendant or customer service role.

  • Valid driving licenses for categories A and C.

  • Knowledge of local traffic and parking regulations.

  • English language skills at least at B1 level.

  • Ability to work in high-pressure situations and quickly adapt to changing circumstances.

  • Friendly, polite, and guest-oriented.

  • Experience in customer interaction and maintaining a positive image of the establishment is a plus.

What We Offer:

  • Competitive salary with the opportunity for bonuses based on performance.

  • Opportunities for professional growth and training.

  • Meals during shifts.

  • A friendly team and comfortable working conditions.

If you are responsible, communicative, and eager to work in an innovative and dynamic restaurant, we look forward to your application!

Supervisor with Pirata

25-Apr-2025
Rat Pack LC Limited | 53692 - Wan Chai, Wan Chai District
This job post is more than 31 days old and may no longer be valid.

Rat Pack LC Limited


Job Description

We’re now looking for a dynamic Supervisor to join Pirata, our flagship Italian rooftop restaurant on Hennessy Road.

As a Supervisor, you will supervise employees during your shift and make sure that they complete their tasks and are motivated to work effectively. You will act as a reference point for employees and customers, and be ready to fix problems that occasionally arise. You will also make the guests feel welcome and attend to any requests.

Fast-track your career progression, join an internationally diverse work environment, learn about incredible Italian cuisines, and be a champion of exceptional guest experience.

Duties & Responsibilities

  • Manage guest needs and enhance guest satisfaction
  • Ensure all company standards are met during service
  • Lead a team to ensure smooth set up of the restaurant before and after shifts
  • Leading fellow floor staff under the direction of management
Requirements
  • Minimum of 1 year experience as a Server
  • Positive attitude with a teamwork mindset
  • Sense of responsibility within your role
  • Excellent communication, interpersonal and leadership skills
  • Fluency in English is a must, other languages are advantageous
  • Experience working in hospitality is beneficial
  • Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity

Benefits

  • 50% discount at all our restaurants
  • Guaranteed monthly incentive bonus – the teams make our venues successful and are rewarded in line with its performance!
  • Cash and credit card tips
  • Medical insurance
  • Birthday gift certificate
  • Referral bonus

Discover more about your next adventure: https://www.piratahk.com

General Manager

25-Apr-2025
The Prestige Hospitality Co., Ltd. | 53708 - Wang Thonglang, Bangkok
This job post is more than 31 days old and may no longer be valid.

The Prestige Hospitality Co., Ltd.


Job Description

Job role:

The General Manager is responsible for overseeing all food and beverage operations, ensuring exceptional service and operational efficiency.

Key Responsibilities:

  • Oversee the day-to-day operations of all Food & Beverage outlets, ensuring consistency in service, quality, and operational efficiency.

  • Lead, motivate, and develop a team of F&B managers and staff to achieve company goals and objectives.

  • Manage budgets, forecasts, and financial performance, ensuring that revenue and cost control targets are met.

  • Develop and implement strategies to increase revenue, reduce costs, and optimize resources across F&B operations.

  • Establish and maintain strong relationships with suppliers, vendors, and external partners.

  • Ensure compliance with health and safety regulations, as well as company policies and industry standards.

  • Continuously analyze customer feedback, market trends, and competitor performance to ensure the business stays competitive and innovative.

  • Drive and monitor the creation of new menu items, promotions, and event planning to enhance customer experience.

  • Ensure that all staff members provide exceptional guest service, resolving any issues or complaints in a professional and timely manner.

  • Report regularly on operational performance, KPIs, and team performance to senior management.

Qualifications

·        Bachelor’s degree in Hospitality Management, Business Administration, or related field.

·        At least 7 years of experience in the Food & Beverage industry, with at least 3 years in a senior management position.

·        Proven leadership abilities and experience in managing large teams.

·        Strong financial acumen, with experience in budgeting, forecasting, and cost management.

·        Excellent interpersonal, communication, and negotiation skills.

·        Ability to think strategically while managing day-to-day operations.

·        In-depth knowledge of food and beverage trends, quality standards, and customer preferences.

·        Familiarity with the use of F&B management software and systems.

 

Housekeeper

24-Apr-2025
Greatest Standard Management Inc. | 53663 - Alabang, Muntinlupa City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Greatest Standard Management Inc.


Job Description

Duties and Responsibilities:

  • Dusting and polishing furniture and fixtures

  • Cleaning and sanitizing toilets, showers/bathtubs, countertops, and sinks

  • Maintaining a clean and sanitary kitchen area

  • Making beds and changing linens

  • Washing windows

  • Vacuuming and cleaning carpets and rugs

  • Sweeping/vacuuming, polishing, and mopping hard floors

  • Sorting, washing, loading, and unloading laundry

  • Ironing clothing items

  • Using any cleaning equipment such as vacuums, mops, and other cleaning tools

  • Keeping bathrooms stocked with clean linens, toiletries, and other supplies

  • Cleaning mirrors and other glass surfaces

  • Emptying trash receptacles and disposing of waste

  • Tidying up rooms

  • Monitoring cleaning supplies and ordering more as needed

  • Reporting any necessary repairs or replacements

  • Compliance to Company policies

  • To perform other duties and responsibilities as maybe assigned by immediate superior

Qualifications:

  • At least High School graduate

  • With at least 1-year relevant work experience

  • Knowledge in housekeeping cleaning solutions and chemical use

Videographer

24-Apr-2025
JIA LE BEAUTY PTE. LTD. | 53684 - Ang Mo Kio, North-East Region
This job post is more than 31 days old and may no longer be valid.

JIA LE BEAUTY PTE. LTD.


Job Description

JIA LE BEAUTY PTE. LTD. is hiring a Full time Videographer role in Ang Mo Kio, Singapore. Apply now to be part of our team.


Job summary:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon, Evening
    • Tuesday: Morning, Afternoon, Evening
    • Wednesday: Morning, Afternoon, Evening
    • Thursday: Morning, Afternoon, Evening
    • Friday: Morning, Afternoon, Evening
    • Saturday: Morning, Afternoon, Evening
    • Sunday: Morning, Afternoon, Evening
  • 2-3 years of relevant work experience required for this role
  • Working rights required for this role
  • Expected salary: $2,500 - $3,500 per month
  • This role is an urgent hire

Front Office Supervisor

24-Apr-2025
L' Fisher Hotel | 53659 - Bacolod City, Negros Occidental
This job post is more than 31 days old and may no longer be valid.

L' Fisher Hotel


Job Description

Qualifications:

  • Bachelor's degree in Hospitality Management or related field preferred
  • Minimum of 2 years experience in a front office supervisory role in a hotel or hospitality setting
  • Strong leadership and communication skills, with the ability to motivate and inspire a team
  • Excellent customer service and interpersonal abilities, with a focus on exceeding guest expectations
  • Proficiency in hotel management software and Microsoft Office suite
  • Flexibility to work evenings, weekends, and holidays as required by the demands of the position

Key Responsibilities:

  • Supervise the daily operations of the front desk, including guest check-in and check-out, reservations management, and guest services
  • Train, coach, and mentor front desk associates to ensure adherence to hotel standards and procedures
  • Monitor front desk performance and productivity, providing feedback and implementing strategies for improvement
  • Handle guest inquiries, requests, and complaints in a professional and timely manner, ensuring guest satisfaction and retention
  • Assist with scheduling, staffing, and payroll management for the front desk team
  • Maintain accurate records and reports related to front desk operations, including occupancy rates, room inventory, and guest preferences
  • Collaborate with other hotel departments to coordinate guest services and ensure seamless communication and coordination
  • Uphold hotel policies and procedures, including safety and security protocols, to ensure the safety and well-being of guests and staff

Activities & City Insider

24-Apr-2025
Marriott International | 53602 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

Preferred Education and Experience

  • High school completion or equivalent
  • Related work experience

Required Qualifications

  • Good personality
  • Service minded
  • Strong communication skills
  • Positive interpersonal skills.

.

JOB SPECIFIC TASKS

  • Taking lead for off property activities, onsite activities and city experience activities.
  • Full knowledge of Bangkok’s attractions and shopping areas. What’s going on in Bangkok. Etc.
  • Achieve Club Residence goal of overall guest satisfaction and activities department.
  • Develop, design, manage, monitor, and promote activities.
  • Oversee operations of recreation activities, this includes all administration duties.
  • Interact with guests to obtain feedback on product quality and service levels, ensure all issue pertaining to guest

satisfaction are met and that all follow up is completed on a timely basis.

  • Handling guest complaints in person and anticipate guest needs.
  • Organize and promote special event activities.
  • Communicate clearly and regularly with superior and associates to keep all areas updated on relevant departmental issues.
  • Maintain a system of regular training as required by Marriott Vacation Club HR criteria.
  • To have a complete knowledge of the Club Residence’s Product, including room types, Number of apartments, and facilities, Member Service and Club Resorts.
  • To develop a close and harmonious working relationship with all Club Residence’s departments.
  • Working closely with Lounge Service Supervisor for the smooth running of Service Operation.
  • Anticipating Member needs and handle all requests in a professional manner.
  • Taking as a commitment with the company that all associates will keep the personal data of our Club Residence Members confidential.
  • Always showing an active & enthusiastic appearance to our members once requires and always providing some options for any kind of recommendation.
  • Build up and maintaining a good relationship with other co-owners of the building.
  • Report all the incidents to Lounge Service Supervisor, Front Office Manager or General Manager in a sufficient communication way and also making a necessary action.
  • Well understand of Club Residence policies and procedures including with House Rules.
  • Be aware and follow with company policy while on duty and well understand including with respect to the company policy when using a media communication sources, such as computer, Email, website, attached and forwarded mails.
  • Report health/safety and security hazards to Lounge Service Supervisor or Front Office Manager.
  • Complete special projects and /or other activities assigned by Front Office Manager.
  • The personal mobile phone is allowed for work only.
  • Support Front Office Team by doing any others extra tasks which is related to the position that might be assigned by Lounge Service Supervisor or Front Office Manageras following.
    • Well Understand of Pre-Arrival set up process prior to guests arrival ie. Sending welcome letter
      Making a courtesy call
      Preparing a welcome pack set up
    • Preparing a refreshment beverage and cold towels
    • Monitor daily arrivals ensuring all requests are carried out wherever possible and all realistic expectations are met and ensure all reservations are honoured.
    • Providing a Club Residence’s facilities information to Members upon arrival, explaining the value of apartment key and the elevator key systems.
    • Complete all Check-ins and check outs in an efficient with a timely manner.
    • Offer information and services where appropriate and thanks to customers and invite our customers to return visit.
    • Plus any others extra tasks which is related to the position that might be assigned by the Management.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Restaurant Manager (Ocken)

24-Apr-2025
BHIRAJ BURI GROUP | 53638 - Bangkok
This job post is more than 31 days old and may no longer be valid.

BHIRAJ BURI GROUP


Job Description

At BHIRAJ BURI GROUP, we are a group of company that committed to help people fulfil they Work I Live I Play through a various of products & offering. Founded in 1960, we have grown from property development & management to people experiences management through work, live, play concept. Our team is passionate about delivery exceptional experiences to customers, and we are dedicated to creating an environment where our employees can thrive and grow. 

Job description

  • Manage and control cost and build profit to achieve by company targets
  • Contribute and monitor sales to reach the target
  • Manage sales and customer service
  • Handle dissatisfied internal and external customers
  • Manage and supervise the whole service and kitchen team.
  • To run daily operation and solving problem on the customer complain
  • To develop and engage team both head of team and team member
  • Work Closely with Service and kitchen team to ensure smooth daily operations

Qualification

  • Bachelor’s degree in Business Administration, Restaurant Management, or a related field (preferred).
  • At least 3-5 years of experience in a similar role, such as Assistant Restaurant Manager or Manager in the hospitality sector.
  • Strong ability to manage team, resources, and budget.
  • Excellent communication skills.
  • Ability to build and maintain positive customer relationships.
  • Understanding of marketing strategies and sales techniques.
  • Ability to make decisions and adapt to changing situations.
  • Knowledge of menu management and quality control.
     

 

Bartender - Italian Restaurant25069402

24-Apr-2025
Empire Tower Restaurants | 53642 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Empire Tower Restaurants


Job Description

POSITION SUMMARY

Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Process all payment methods. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Complete closing duties.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATION

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Assistant Director of Food and Beverage25069008

24-Apr-2025
Marriott International | 53643 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description


JOB SUMMARY

Provides leadership and direction to all Food and Beverage outlets and staff including Restaurants, In Room Dining, Services and Beverage outlets. Manages the daily activities and monitors the performance of the Food and Beverage management and service teams. Verifies that all outlet operational policies and procedures are maintained throughout the outlets. Verfies that Hazard Analysis and Critical Control Points (HACCP), Occupational Safety and Health Administration (OSHA) and regional Alcoholic Beverage Commissions guidelines are maintained. Assists the Director of Food and Beverage (F&B) in developing and managing the strategic plan for the Food and Beverage division including budget administration, forecasting, inventory and cost control. Manages the development of the Food and Beverage outlet management team. Manages and creates Food and Beverage marketing and promotional opportunities for the outlets to draw clientele from the local market.

CANDIDATE PROFILE 

Education and Experience 

• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES 

Managing Food and Beverage Team 

• Provides leadership and direction to all Food and Beverage outlets and staff including Restaurants, In Room Dining, Café Services and Beverage outlets.

• Manages the daily activities and monitors the performance of the Food and Beverage management and service teams.

• Verifies that all outlet operational policies and procedures are maintained throughout the outlets.

• Verifies that Hazard Analysis and Critical Control Points (HACCP), Occupational Safety and Health Administration (OSHA) and regional Alcoholic Beverage Commissions guidelines are maintained.

• Assists the Director of Food and Beverage (F&B) in developing and managing the strategic plan for the Food and Beverage division including budget administration, forecasting, inventory and cost control.

• Manages the development of the Food and Beverage outlet management team.

• Manages and creates Food and Beverage marketing and promotional opportunities for the outlets to draw clientele from the local market.

• Monitors the status and progress of each outlet and to maintain consistency in all area of Food and Beverage operations.

  • Researches market trends and concepts to recommend appropriate products, services and operational changes necessary to maintain guest satisfaction.
  • • Maintains and demonstrates strong knowledge of food and beverage trends within the hospitality industry.

    • Verifies that all Food and Beverage outlet teams are properly trained in the areas of sanitation, food safety, and customer service.

    Managing and Conducting Human Resources Activities 

    • Interviews, selects and trains employees.

    • Appraises employee's productivity and efficiency for the purpose of recommending promotions or other changes in status.

    • Manages the performance of the Exhibit Hall team including annual performance evaluations, career planning and training requirements. <

    • Monitors employee attendance and records absences/tardiness.

    • Helps direct supervisors to achieve their own development goals.

    • Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.

    Additional Responsibilities 

    • Complies with all corporate accounting procedures.

    • Perform other duties as assigned.

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    Front Desk Executive

    24-Apr-2025
    Geniebook Pte. Ltd. | 53679 - Bishan, Central Region
    This job post is more than 31 days old and may no longer be valid.

    Geniebook Pte. Ltd.


    Job Description

    We are seeking a dedicated and organized Relationship Executive to join our team. The ideal candidate will be responsible for the smooth daily operations of Geniebook CAMPUS, ensuring a productive and supportive environment for both students and teachers. Key responsibilities include:

     

    Customer Service & Sales Support

    • Communication Channels: Establish and maintain clear communication with students and parents regarding class schedules, changes, and other relevant details.

    • Customer Service: Address inquiries from students and parents, resolving technical and administrative issues promptly and professionally.

    • Information Dissemination: Provide parents with necessary information and explain relevant details clearly and effectively.

    • Sales Assistance: Support the sales team with diagnostic assessments (DA tests) and student course renewals.

    • Administrative Support: Assist with various administrative tasks and other work-related matters as needed by the department.

    Operations & Coordination

    • Daily Maintenance: Ensure the center is maintained according to standard operating procedures, providing a clean and organized environment.

    • Teacher Support: Assist teachers with their daily needs, including courseware preparation and classroom setup.

    • Class Scheduling: Plan and optimize class schedules, ensuring efficient use of time slots and resources.

    • Class Coordination: Arrange and coordinate trial classes, manage post-class teacher-parent communications, and organize replacement classes as needed.

    • Attendance Records: Maintain accurate attendance records for all classes and activities.

    Work Arrangement Details:

    • Work Schedule:  3 Weekdays + Saturday & Sunday (both weekend)

    • Hours: 1230PM - 9PM/830AM - 630PM

    • Onsite for all working days

    Requirements: 

    • A Diploma or Bachelor's degree in Business Administration, or other relevant field.

    • Experience in a similar role is advantageous but not required. Graduates with no experience are welcome to apply.

    • Possess excellent communication skills and confidence in speaking with both Parents and Students alike.

    • We seek Mandarin-speaking candidates who are required to serve Mandarin-speaking clients.

    • Flexible and capable of working both independently as well as collaboratively.

    Restaurant Manager

    24-Apr-2025
    WAN DOU SEK GROUP PTE. LTD. | 53623 - Boon Keng, Central Region
    This job post is more than 31 days old and may no longer be valid.

    WAN DOU SEK GROUP PTE. LTD.


    Job Description

    Restaurant Manager

    Job Title: Restaurant Manager for Dim Sum Restaurant

    Location: Geylang/Boon Keng

    About Us:

    Join our vibrant team at 126 Dim Sum,where we celebrate the rich flavors and traditions of hand made Dim Sum. Our restaurant is committed to providing an exceptional dining experience, and we’re looking for a passionate and dedicated Restaurant Manager to help lead our team.

    Key Responsibilities

    - Oversee daily restaurant operations and ensure high standards of food quality and customer service.

    - Manage staff recruitment, training, and performance evaluations.

    - Develop and implement effective marketing strategies to attract and retain customers.

    - Maintain inventory

    - Ensure compliance with NEA and safety regulations.

    - Handle customer inquiries and resolve complaints in a professional manner.

    Qualifications

    - Previous experience in restaurant management, preferably in a Chinese or Asian cuisine setting.

    - Strong leadership skills with the ability to motivate and develop a team.

    - Excellent communication and interpersonal skills.

    - Passion for food and a deep understanding of Chinese culinary traditions.

    - Ability to work flexible hours, including evenings and weekends.

    **What We Offer:**

    - Competitive salary and performance-based bonuses.

    - Opportunities for professional growth and development.

    - A supportive and dynamic work environment.

    How to Apply

    Please submit your resume and a cover letter with your expected salary

    Asst. Hotel Manager

    24-Apr-2025
    Hamersons Hotels | 53608 - Cagayan de Oro, Misamis Oriental
    This job post is more than 31 days old and may no longer be valid.

    Hamersons Hotels


    Job Description

    Company Description Established in 2015, Hamersons Hotels is a family-owned, independent company focused on providing outstanding accommodation and excellent services to guests. Starting in Cebu City with Hamersons Hotel Cebu, we are expanding to the Northern Mindanao region with the new Hamersons Hotel Cagayan de Oro. The company is committed to continued growth and maintaining a high level of service for all guests.

    Role Description This is a full-time on-site role for an Asst. Hotel Manager located in Cagayan De Oro City. The Asst.

    Hotel Manager will be responsible for overseeing daily hotel operations and helping set the tone for a positive and productive work environment while overseeing staff performance, handling guest relations, maintaining standards of cleanliness and service, handling budgeting and sales activities related to food & beverage and rooms. Overall, the Asst. Hotel Manager is tasked to ensure that both short-term and long-term goals are met.

    Duties and Responsibilities Oversee and coordinate the daily operations of the hotel, ensuring that all departments (front office, housekeeping, maintenance, food & beverage, and other back-of-house departments) work cohesively to provide exceptional service. Ensure the smooth functioning of all operational activities, monitoring guest check-ins, check-outs, room assignments, reservations, and overall service delivery. Create and execute sales & marketing strategies geared towards meeting sales quotas and performance targets.

    Provide a welcoming and personalized experience for all guests by going above and beyond their expectations. Ensure any guest complaints or concerns are addressed effectively and promptly. Supervise and manage hotel staff to ensure effective performance and deliver a high standard of service.

    This includes front office personnel, housekeeping, food and beverage, accounting, sales & marketing, and maintenance. Support recruitment efforts by assisting with interviewing, hiring, and onboarding new employees. Provide ongoing training, coaching, and motivation to team members to foster a productive work environment and ensure adherence to hotel standards.

    Assist with scheduling and assigning shifts to ensure that the hotel is always adequately staffed, particularly during peak times or special events. Conduct routine inspections of guest rooms and public areas to ensure they meet the hotel’s quality standards and brand guidelines. Oversee banquet event management , room arrangements, and other logistics, ensuring excellent guest experiences.

    Communicate effectively with upper management, providing regular updates on hotel performance, guest feedback, staffing, and operational challenges. Represent the hotel in the community and with potential business partners to help enhance the hotel’s reputation and visibility. Qualifications 1. A Bachelor’s degree in Hospitality Management, Business Administration, or a related field is preferred.

    2. Preferably at least 7 years experience in hotel operations, with at least 4 years in supervisory or managerial position. 3. Strong understanding of hotel management software and other platforms (e.g. PMS, OTAs, POS) 4. Above average negotiation and sales skills

    5. Excellent customer service and interpersonal skills 6. Above average communication skills both spoken and written (required languages: English, Cebuano, Filipino) #J-18808-Ljbffr

    Front Desk Supervisor

    24-Apr-2025
    Holiday Plaza Hotel | 53655 - Cebu, Central Visayas
    This job post is more than 31 days old and may no longer be valid.

    Holiday Plaza Hotel


    Job Description

    About the role

    We are seeking an experienced Front Desk Supervisor to join our team at the Holiday Plaza Hotel in the vibrant city of Cebu, Central Visayas. As the Front Desk Supervisor, you will play a vital role in ensuring exceptional customer service and the smooth running of our hotel's front office operations. This is a full-time position that will allow you to thrive in a fast-paced and dynamic hospitality environment.

    What you'll be doing

  • Supervise and manage the daily operations of the front desk, including check-in/check-out processes, guest inquiries, and reservations
  • Oversee and train front desk staff to deliver outstanding customer service and handle guest concerns effectively
  • Ensure accurate guest records, room assignments, and billing are maintained
  • Manage the front desk schedule and allocation of duties to front desk staff
  • Liaise with other hotel departments to coordinate guest services and resolve any issues
  • Prepare daily reports and maintain accurate records of front desk activities
  • Contribute to the development and implementation of front office policies and procedures
  • What we're looking for

  • Minimum 2 years of experience in a front desk or supervisory role in the hospitality industry
  • Strong customer service orientation and the ability to provide exceptional guest experiences
  • Excellent communication and interpersonal skills to effectively lead and motivate a team
  • Proficient in using hotel management software and technology
  • Ability to multitask, prioritise, and problem-solve in a fast-paced environment
  • Fluency in English and the local language (Cebuano/Visayan)
  • Diploma or degree in Hospitality Management or a related field is preferred
  • What we offer

    At the Holiday Plaza Hotel, we value our employees and provide a range of benefits to support their well-being and professional development. These include competitive salaries, opportunities for career advancement, comprehensive health insurance, and access to our on-site fitness centre. We also offer team-building activities and social events to foster a positive and collaborative work culture.

    About us

    The Holiday Plaza Hotel is a premier hospitality destination in Cebu, Central Visayas, known for our exceptional service and commitment to guest satisfaction. With over 20 years of experience in the industry, we pride ourselves on creating memorable experiences for our guests. Our hotel features modern amenities, diverse dining options, and a wide range of recreational facilities to cater to the needs of both leisure and business travellers.

    If you're passionate about hospitality and eager to join a dynamic team, apply now for the Front Desk Supervisor role at the Holiday Plaza Hotel.

    Marketing and Communications Manager25069037

    24-Apr-2025
    Sheraton Cebu Mactan Resort | 53671 - Cebu, Central Visayas
    This job post is more than 31 days old and may no longer be valid.

    Sheraton Cebu Mactan Resort


    Job Description

    JOB SUMMARY

    The Marketing and Communications Manager is part of an important team that creates and executes property-level communications to our customers. Under the leadership of the Director of Marketing and Communication, this role promotes on-brand messaging to customers through traditional, digital, and social media channels all with the goal of enhancing the image of the hotel. This role helps build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share, and building broader portfolio and brand awareness. This role focuses on showcasing Food and Beverage promotions, both to hotel guests and to local patrons. As part of the Marketing and Communication team, this role is fully connected into resources in their region; Marketing and Communication Managers liaise and build deep partnerships with their regional eCommerce and Marketing teams to verify all local, social, and digital marketing efforts are effectively integrated with the selling efforts for the organization. This role also gets to do a little bit of everything, from balancing traditional and digital marketing and eCommerce activities to contributing to public relations (PR) activities for the hotel. Success is measured by how well they help drive the sales and revenue strategy of the property, social media engagement and also by how effectively leveraged the resources around them are to create truly compelling marketing and communications campaigns.

    CANDIDATE PROFILE 

    Education and Experience

    Required:

    • 2-year degree from an accredited university in Marketing, Public Relations, Business Administration or related major and 4 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising experience preferred

    OR

    • 4-year bachelor's degree in Marketing, Public Relations, Business, or related major; 2 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising agency experience preferred.

    CORE WORK ACTIVITIES

    Hotel Marketing and Advertising

    • Executes annual marketing plan to budget, in consultation with the GM, Food and Beverage leader, Operations leaders, Director of Marketing Communications, and cluster marketing and ecommerce teams.

    • Partners with Operations, Food & Beverage and Sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel.

    • Acts as the liaison between the marketing department and advertising agency on the tactical advertising campaigns' creative and media plans, particularly for food and beverage promotions.

    • Manages F&B media schedules and verifies prompt settlement of accounts.

    • Partners with property Revenue Management to verify correct offer loading, verifying advertisement targeting is correctly directed at relevant consumer groups

    • Executes email marketing, and display advertising.

    • Maintains frequent, active engagement with Cluster eCommerce manager to verify alignment, pull-through, and 2-way communication about the status, performance evaluation, opportunities, and issues related to online programs and initiatives.

    • Verifies all advertising for the hotel in digital channels is in alignment with brand voice.

    Social Media Content Management

    • Facilitates social media engagement and updating content in local digital channels (e.g., hotel website, travel sites).

    • Develops and executes promotions campaign in F&B, weddings, spa, rooms and conferences through relevant digital and social media channels.

    • Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly.

    Public Relations and Visual Asset Management

    • Develops a comprehensive PR plan per quarter along with agency and and executes post sign-off from GM.

    • Maintains a comprehensive list of local media contracts, with particular emphasis on food critics and bloggers.

    • Manages assigned accounts as per the media account management system.

    • Writes and distributes all press releases for property events, promotions, and outlets.

    • Manages the execution of hotel sponsored events, community/government relations activities, and press promotional activities.

    • Supports pull through of impactful PR strategy & activities to drive quality press coverage through media engagement, in alignment with communications objectives.

    • Verifies the news clippings and other online, print, and social media mention report is completed on a monthly basis for property distribution.

    • Manages external vendors and media agencies; works with agency partners and continent PR leader to identify strategic media buys for their hotel(s).

    • Surfaces and vets PR leads from the continent PR Leader regarding which are the best media to promote the hotel.

    • Supports the co-ordination of photography for F&B advertising, collateral and public relations purposes between the hotel, advertising agency and the regional field marketing teams.

    • Manages photo shoots for seasonal or festive promotions in partnership with the cluster or area marketing team.

    • Acts as central point of contact for regionally approved local photographers for food, amenity, and property imagery; coordinates with area or cluster marketing to verify all photography adheres to brand voice.

    Direct Marketing and Collateral Development 

    • Coordinates and executes Hotel and F&B printed materials.

    • Controls quantity and inventory of all Hotel marketing collateral and verifies copies are filed in a comprehensive manner.

    • Assists in the production of all property, F&B display, and temporary signage in hotel public areas.

    • Promotes collection of competitors collateral and publicity on a monthly basis.

    • Manages the execution of F&B direct marketing activities.

    • Verifies all collateral is as per brand standard guidelines and in compliance with Brand Standard Audit (BSA).

    General

    • Assists and manages the development, co-ordination and execution of all communications activities with a strong emphasis on property F&B promotions and campaigns.

    • Helps with the publication of hotel’s newsletter(s).

    • Supports communications duties and functions as deemed necessary.

    • Assists in the liaison and execution of joint F&B promotions.

    • Works with eCommerce to verify the Hotel’s website and related websites are updated on a regular basis.

    • Partners with Director of Marketing to create marketing plan aligned to hotel sales and revenue strategy.

    • Provides training and marketing leadership and act as a marketing subject matter expert for GMs, Sales Leaders and Managers, and Revenue leaders.

    • Coordinates with property and above property eCommerce and Revenue Management teams to report success of property marketing and eCommerce performance.

    • Keeps abreast of competition and its collateral, advertising, and marketing efforts and constantly evolving digital and marketing trends.

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    Executive, Guest Service (The Robertson House)

    24-Apr-2025
    Ascott International Management Pte Ltd. | 53618 - Central Region
    This job post is more than 31 days old and may no longer be valid.

    Ascott International Management Pte Ltd.


    Job Description

    You will support the daily guest service operations in our Hotel. You will also create a pleasant and lasting atmosphere that enables guests’ satisfaction and provide a sense of home away from home. You will report directly to the Acting Assistant Front Office Manager.

    Responsibilities

    You will:

    • Assist guests with check-in and check-out procedures
    • Ensure all guests are attended to at the Front Desk
    • Issue apartment access key cards
    • Attend to and anticipate all guests' queries and needs
    • Provide recommendations on nearby amenities, places of interest and assist guests in making travel, tours and restaurant reservation arrangements
    • Manage guests’ accounts, information and apartment availability in the system
    • Perform simple bookkeeping
    • Make and confirm reservations
    • Respond to all queries through walk-ins, emails and calls and assist with requests
    • Handle and record resident feedback and complaints, referring them to supervisors and managers
    • Perform related tasks as assigned

    Job Requirements

    You have:

    • Possess a good command of spoken and written English
    • Pay attention to details
    • Excellent team player and service-oriented
    • Passion in learning a variety of tasks, including handling paperwork
    • Willingness to perform shifts

    SALES SUPERVISOR

    24-Apr-2025
    TRUSTED BIZ SERVICES PTE. LTD. | 53625 - Central Region
    This job post is more than 31 days old and may no longer be valid.

    TRUSTED BIZ SERVICES PTE. LTD.


    Job Description

    Roles & Responsibilities

    A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

    Sales Supervisor Job Responsibilities

    • Supervise the activities of the sales team including marketing activities like product activations.

    • Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.

    • Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.

    • Prepare sales presentations and other sales tools.

    • Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.

    • Initiate sales activities, strategies, and sales plans required to build brand visibility.

    • Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.

    • Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.

    • Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.

    • Attend trade shows and other marketing events and represent the organization.

    • Evaluate the performance of the sales team and seek ways to improve the team’s performance.

    • Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.

    • Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

    Skills/Abilities/Knowledge

    • Bachelor’s degree in a business-related course with emphasis on marketing.

    • Proven work experience in marketing and achieving set targets.

    • Excellent communication skills, both written and verbal communication.

    • Ability to lead and motivate a sales team, and put in place measures to retain a great team.

    • Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.

    • Excellent selling skills, people-oriented, and ability to motivate a team.

    • Ability to identify potential areas of growth and identify new business partnership opportunities.

    • Strong organization skills and multi-tasking skills.

    • The ability to work under pressure.

    • Availability to work within opening hours (e.g. evenings, holidays, weekends).

    Senior Guest Relations Executive (Front Office)

    24-Apr-2025
    The Fullerton Hotels and Resorts | 53674 - Central Region
    This job post is more than 31 days old and may no longer be valid.

    The Fullerton Hotels and Resorts


    Job Description

    Job Description:

    • Welcome guests upon arrival and check-in according to establish standards and procedures.
    • To provide courteous and efficient service and if possible to comply with each and every guest request.
    • Check out guests courteously and accurately.
    • Take ownership of problems, handle guest complaints promptly according to established procedures and then report to the Duty Manager for further follow up when necessary.
    • Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested.
    • Maintain good guest relations with in-house guests at all times.

    Job Requirement:

    • Candidate with at least a Diploma in Hospitality/Tourism or related courses is preferred.
    • Preferably 1 year of relevant experience in hospitality industry.
    • Knowledge of Opera system will be an added advantage.
    • Pleasant disposition with good interpersonal skills
    • Able to work on rotating shifts including weekends and public holidays.

    Captain (Hanare by Takayama)

    24-Apr-2025
    OUE Restaurants Pte Ltd | 53677 - Central Region
    This job post is more than 31 days old and may no longer be valid.

    OUE Restaurants Pte Ltd


    Job Description

    Why Join Us?

    · Encouraging Work-Life Balance.

    · Good Career Development Opportunities.

    · Work with a Small and Vibrant Team.

    · Opportunity to Wear Many Hats and Gain Different Sets of Skills.

    ABOUT OUE RESTAURANTS (www.ouerestaurants.com)

    The food and lifestyle division of OUE Limited, OUE Restaurants is on a mission to create genuine and exceptional dining experiences that cater to a diverse range of diners in Singapore and overseas. Its growing portfolio features a distinct host of restaurants and bars - from fine and bespoke, to fast and casual

    Job Description

    • Manage reservations and hosting of guests at the restaurant, ensuring table allocations maximize seating capacity
    • Be well equipped with the products and services the restaurant provides to assist and address guest queries
    • Welcome guests to the restaurant and escort them to their private room, counter, or table seats
    • Assist guests with their baggage whenever possible
    • Able to explain and recommend food, wine and sake selections according to guest requests and requirements, such as preparation methods, ingredients used, portion size and presentation, etc
    • General knowledge about food allergies, dietary restriction, common brands of beverages to facilitate smooth recommendations to guests
    • Gather feedback from guests about their experiences
    • Ensure that strict hygiene and cleanliness standards are constantly and consistently upheld and adhered to in the restaurant, as well as excellent upkeep of personal grooming
    • Responsible for the compliance of all health, safety, and food hygiene legislation
    • Be service oriented, uphold quality, sincere, intimate customer relations service
    • Any other duties as assigned by Management

    Job Requirement

    • Minimum 1 year of relevant customer service experience, preferably in similar environment
    • Strong mental capacity to learn, take demands and multi-task
    • Holds critically high hygiene and safety standards
    • Takes initiative and a great team player
    • Willingness to work shift hours, weekends, and public holidays

    Chef De Partie (Banquet)

    24-Apr-2025
    Shangri-La Singapore | 53681 - Central Region
    This job post is more than 31 days old and may no longer be valid.

    Shangri-La Singapore


    Job Description

    At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

     

    Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

     

    We are looking for a Chef De Partie (Western Banquet) to join our team!

     

    As a Chef De Partie (Western Banquet), we rely on you to:

    • Oversee the daily preparation and production of all dishes, ensuring that they are prepared according to standard recipes and portion sizes.
    • Maintain high standards of food hygiene, safety, and sanitation in the kitchen, following all HACCP guidelines and local health regulations.
    • Conduct regular taste tests and plate presentations to maintain quality standards and uphold the reputation of the establishment.
    • Ensure that all dishes leaving the kitchen meet the highest standards of taste, texture, and appearance.
    • Assist in managing the kitchen's inventory, ensuring that all necessary ingredients are available for daily production.
    • Monitor food cost and portion control to reduce waste and maintain cost efficiency.

    Shangri-La Singapore partners with the Employment and Employability Institute (e2i) under the Talent Attraction Programme, to grow the talent pool for the Hospitality industry. Career Switchers are also welcome.

    Housekeeping Manager25069334

    24-Apr-2025
    Marriott International | 53639 - Chiang Mai
    This job post is more than 31 days old and may no longer be valid.

    Marriott International


    Job Description

    JOB SUMMARY

    Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.

    CANDIDATE PROFILE 

    Education and Experience

    • High school diploma or GED; 2 years experience in the housekeeping or related professional area.

    OR

    • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

    CORE WORK ACTIVITIES

    Managing Housekeeping Operations and Budgets

    • Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.

    • Inspects guestrooms on a daily basis.

    • Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.

    • Inventories stock to verify adequate supplies.

    • Supports and supervises an effective inspection program for all guestrooms and public space.

    • Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

    • Verifies all employees have proper supplies, equipment and uniforms.

    • Communicates areas that need attention to staff and follows up to verify understanding.

    • Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.

    • Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.

    Conducting Human Resources Activities

    • Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.

    • Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.

    • Schedules employees to business demands and for tracks employee time and attendance.

    • Verifies employees understand expectations and parameters.

    • Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.

    • Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.

    • Observes service behaviors of employees and provides feedback to individuals.

    • Verifies employee recognition is taking place on all shifts.

    • Participates in an on-going employee recognition program.

    • Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.

    • Participates in employee progressive discipline procedures.

    • Celebrates successes and publicly recognizes the contributions of team members.

    Ensuring Exceptional Customer Service

    • Sets a positive example for guest relations.

    • Understands the brand's service culture.

    • Participates in the development and implementation of corrective action plans to improve guest satisfaction.

    • Empowers employees to provide excellent customer service.

    • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

    • Responds to and handles guest problems and complaints.

    • Strives to improve service performance.

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    Guest Experience Expert25069323

    24-Apr-2025
    Marriott International | 53640 - Chiang Mai
    This job post is more than 31 days old and may no longer be valid.

    Marriott International


    Job Description

    POSITION SUMMARY

    Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

    No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

    PREFERRED QUALIFICATIONS

    Education: High school diploma or G.E.D. equivalent.

    Related Work Experience: No related work experience.

    Supervisory Experience: No supervisory experience.

    License or Certification: None

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    F&B Service Expert25069321

    24-Apr-2025
    Marriott International | 53641 - Chiang Mai
    This job post is more than 31 days old and may no longer be valid.

    Marriott International


    Job Description

    POSITION SUMMARY

    Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

    No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.

    PREFERRED QUALIFICATIONS

    Education: High school diploma or G.E.D. equivalent.

    Related Work Experience: Less than 1 year related work experience.

    Supervisory Experience: No supervisory experience.

    License or Certification: None

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    Pastry Chef

    24-Apr-2025
    Allegiant Manpower Group Solutions Inc. | 53613 - Clark Freeport Zone, Pampanga
    This job post is more than 31 days old and may no longer be valid.

    Allegiant Manpower Group Solutions Inc.


    Job Description

    A pastry chef is a culinary professional specializing in creating and preparing pastries, desserts, and other sweet baked goods, often requiring creativity, attention to detail, and strong baking skills.
    Key Responsibilities:
    Preparation and Baking: Preparing ingredients, following recipes, and baking a variety of pastries, cakes, breads, and other sweet items.
    Decoration and Presentation: Decorating pastries and desserts to ensure beautiful and tasteful presentation.
    Recipe Development: Developing new recipes for seasonal menus or special events.
    Inventory Management: Maintaining and managing inventory of ingredients and supplies.
    Quality Control: Ensuring the quality and consistency of baked goods.
    Kitchen Operations: Maintaining a clean and sanitary work environment.
    Teamwork and Leadership: Working with other kitchen staff and potentially managing a team of pastry chefs or bakers.
    Time Management: Effectively managing time and prioritizing tasks to meet deadlines.
    Customer Interaction: Interacting with customers, particularly for custom orders like wedding or birthday cakes.

    Shift Manager - Table Games

    24-Apr-2025
    Stotsenberg Leisure Park and Hotel Corporation | 53666 - Clark Freeport Zone, Pampanga
    This job post is more than 31 days old and may no longer be valid.

    Stotsenberg Leisure Park and Hotel Corporation


    Job Description

    JOB DESCRIPTION:

    1. Shall oversee the manpower of Pit Manager, Pit Supervisors, Card Supervisors, Dealers and Shuffler.

    2. Shall make the final or executive decisions on the gaming floor.

    3. Identify and correct daily operational deficiencies to achieve efficient service; such as: Constantly review staffing needs and recommend increase/decrease in staffing levels to coincide with business demands.

    4. Assist in resolving Team Member issues and responsible for motivating to ensure that they are providing quality service.

    5. Over all in charge of the pre-opening preparation of the casino.

    6. Responsible for the creation of the standard operation procedures and its implementation upon opening.

    7. Oversee all subordinates and report to Manager of Table Games for daily updates.

    8. Responsible for smooth operation of the casino.

    SKILLS AND QUALIFICATIONS:

    1. Bachelor's degree in any field.

    2. 3 to 5 Years experienced as a Shift Manager - Table Games.

    1. With good management and inter personal skills.

    2. Effective organization and project management.

    3. Good strategic, problem solving and decision making skills.

    Slot Shift Manager

    24-Apr-2025
    Stotsenberg Leisure Park and Hotel Corporation | 53668 - Clark Freeport Zone, Pampanga
    This job post is more than 31 days old and may no longer be valid.

    Stotsenberg Leisure Park and Hotel Corporation


    Job Description

    JOB DESCRIPTION:


    The Shift Manager shall manage all aspects of the Slot operations, including but not limited to, slot game performance analysis, slot personnel, guest service standards, slot team member training, adherence to company policies and administration.

    Creates and modifies slot machine system and operating procedures to deliver excellent customer service. Reviews, analyses and evaluates slot machine reports including income performance.

    Submits promotion proposals and organizes marketing activities to improve slot machine occupancy and revenue. Identifies and recognizes high-worth slot patrons and ensures that these patrons are given the recognition and treatment they deserve.

    Reviews slot files and performance reports daily to ensure accuracy and compliance to expected standards and adjust discrepancies according to regulations, policies and procedure.

    Analyses statistics on slot performance reports, ensures game and floor performance is meeting expectations and recommends any changes or course of action.

    Assist in determining slot layout, machine type, location, denomination and number of slot machines on the floor through performance analytics.

    QUALIFICATIONS:

    Bachelor's degree in any field.

    Proficiency in accurately and responsibly conducting procedures, along with a strong work ethic and exceptional customer service skills.

    Computer literate.

    Restaurant Sales

    24-Apr-2025
    YATS International Leisure Philippines | 53670 - Clark Freeport Zone, Pampanga
    This job post is more than 31 days old and may no longer be valid.

    YATS International Leisure Philippines


    Job Description

    RESTAURANT SALES ASSOCIATE

    We are currently seeking for passionate and dynamic individuals focused on Restaurant Sales and Client Relations

    As a Sales Associate, you are responsible to implement all sales activities and maximize business opportunities in your specific area of responsibility under the general guidance your supervisor.

    You must:

    • Have comprehensive and up to date knowledge of all the outlets unique selling points, features, amenities, services and policies and those of the competition

    • Work closely with the Sales & Revenue Department as the point of contact for all F&B related bookings and inquiries, in close coordination with the Outlet Managers to promote special events and occasions

    • Achieve all individual Food & Beverage sales targets in your area by maintaining and creating a close relationship with customers

    • Generate new and maintain existing customer relationships through various sales activities and create awareness of the hotel outlets and facilities through face-to-face sales calls, telephone calls, entertainment, site inspections etc. to ensure complete coverage of own portfolio of accounts and achieve set targets and maximum possible productivity

    • Ensure that all incoming requests are addressed within 24 hours in order to avoid customer complaints and loss of business

    • Display a pleasant manner and positive attitude at all times to promote a good company image to guests and colleagues in order to avoid internal or external complaints

    • Closely monitor the accounts revenue and business production of own business portfolio and maintain an up to date “Account & Contact Database” in the property management system as well as maintain end of month production reports

    • Update the management on the negotiation / progress of every event and use the technology available for communication and client correspondences

    • Provide feedback to mangement on changing market conditions, review direct competition and conduct regular research to identify new selling strategies

    • Participate in any Training and Development programs as recommended by the senior management

    • Operate in a safe and environmentally friendly way to protect guests’ and colleagues’ health and safety, as well as protect and conserve the environment

    Skills Education, Qualifications & Experiences

    You should be holding preferably a hospitality degree and minimum two years post graduate work experiences in a similar position. Good computer skills and a perfect command of English is a must.

    Knowledge & Competencies

    The ideal candidate will be a young, vibrant and innovative individual. You will be able to work independently and promote at all times the brand image and market status, as well as maintain accurate documentations and account records, while possessing following additional competencies:

    Understanding Hotel Operations

    Effective Communication

    Planning for Business

    Supervising People

    Understanding Differences

    Supervising Operations

    Teamwork

    Adaptability

    Customer Focus

    Drive for Results

    *MUST BE WILLING TO WORK ON WEEKENDS AND HOLIDAYS.

    Resort Supervisor El Nido Palawan

    24-Apr-2025
    ONE PREMIER LEISURE AND LIFESTYLE RESORT,OPC | 53607 - El Nido, Palawan
    This job post is more than 31 days old and may no longer be valid.

    ONE PREMIER LEISURE AND LIFESTYLE RESORT,OPC


    Job Description

    • Preferably in a supervisory role.
    • Strong background in Food & Beverage (F&B) and Housekeeping operations.
    • Basic knowledge of Front Office (FO) procedures and experience in Reservations.
    • Familiarity with Point of Sale (POS) systems and hotel property management systems.

    Skills & Competencies:
    • Strong leadership and problem-solving skills.
    • Ability to work under pressure and handle multiple tasks efficiently.
    • Excellent communication and interpersonal skills.
    • Strong attention to detail and a high level of organization.
    • Ability to train and motivate staff to maintain high service standards.
    • Knowledge of safety, hygiene, and sanitation standards in hospitality.

    Other Requirements:
    • Flexible with work schedules, including weekends and holidays.
    • Strong personality with the ability to enforce policies and maintain discipline among staff.
    • Customer service-oriented with a proactive approach to guest satisfaction.
    • Ability to make quick and effective decisions in a fast-paced environment.

    Sous Chef El Nido Palawan

    24-Apr-2025
    ONE PREMIER LEISURE AND LIFESTYLE RESORT,OPC | 53614 - El Nido, Palawan
    This job post is more than 31 days old and may no longer be valid.

    ONE PREMIER LEISURE AND LIFESTYLE RESORT,OPC


    Job Description

    Responsibilities
    Menu planning: Create menus, including seasonal changes and customer requests
    Food preparation: Oversee food preparation and quality standards
    Staff management: Train new staff, supervise cooks, and motivate the team
    Inventory: Record inventory and order supplies
    Equipment: Maintain equipment and ensure quality
    Cost control: Maintain food costs and control costs
    Sanitation: Oversee storage, stocking, and sanitation procedures
    Kitchen operations: Assist the head chef in monitoring kitchen activities

    Front Office Supervisor El Nido Palawan

    24-Apr-2025
    ONE PREMIER LEISURE AND LIFESTYLE RESORT,OPC | 53660 - El Nido, Palawan
    This job post is more than 31 days old and may no longer be valid.

    ONE PREMIER LEISURE AND LIFESTYLE RESORT,OPC


    Job Description

    The Front Office Supervisor oversees the daily operations of the front desk, ensuring efficient
    guest check-in and check-out processes, handling guest concerns, and supervising front office
    staff. This role is essential in maintaining high service standards and providing guests with a
    seamless and memorable experience.

    Duty Manager25069328

    24-Apr-2025
    Penang Marriott Hotel | 53650 - George Town, Penang
    This job post is more than 31 days old and may no longer be valid.

    Penang Marriott Hotel


    Job Description

    JOB SUMMARY

    Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.

    CANDIDATE PROFILE 

    Education and Experience

    • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

    OR

    • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

    CORE WORK ACTIVITIES

    Supporting Property Operations and Guest Relations Needs

    • Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.

    • Communicates any variations to the established norms to the appropriate department in a timely manner.

    • Sends copy of MOD report to all departments on a daily basis.

    • Strives to improve service performance.

    • Ensures compliance with all policies, standards and procedures.

    • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

    Supporting Profitability Goals

    • Understands and complies with loss prevention policies and procedures.

    • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

    • Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

    Managing the Guest Experience

    • Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.

    • Empowers employees to provide excellent customer service.

    • Provides immediate assistance to guests as requested.

    • Serves as a leader in displaying outstanding hospitality skills.

    • Sets a positive example for guest relations.

    • Responds to and handles guest problems and complaints.

    • Ensures employees understand customer service expectations and parameters.

    • Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.

    • Participates in the development and implementation of corrective action plans to improve guest satisfaction.

    • Records guest issues in the guest response tracking system.

    Assisting Human Resources Activities

    • Participates as needed in the investigation of employee and guest accidents.

    • Observes service behaviors of employees and providing feedback to individuals.

    • Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.

    • Celebrates successes and publicly recognizes the contributions of team members.

    • Ensures employees are cross-trained to support successfully daily operations.

    • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.

    • Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    AYS Assistant Manager25069326

    24-Apr-2025
    Penang Marriott Hotel | 53652 - George Town, Penang
    This job post is more than 31 days old and may no longer be valid.

    Penang Marriott Hotel


    Job Description

    JOB SUMMARY

    Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Verifies guest and employee satisfaction and maximizes the financial performance of the department.

    CANDIDATE PROFILE 

    Education and Experience

    • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

    OR

    • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

    CORE WORK ACTIVITIES

    Supporting Management of Front Desk Team 

    • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

    • Encourages and builds mutual trust, respect, and cooperation among team members.

    • Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.

    • Verifies employee recognition is taking place on all shifts.

    • Establishes and maintains open, collaborative relationships with employees.

    Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals

    • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

    • Develops specific goals and plans to prioritize, organize, and accomplish your work.

    • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

    • Strives to improve service performance.

    • Collaborates with the Front Office Manager on ways to continually improve departmental service.

    • Communicates a clear and consistent message regarding the Front Office goals to produce desired results.

    • Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.

    • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

    Ensuring Exceptional Customer Service 

    • Provides services that are above and beyond for customer satisfaction and retention.

    • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

    • Serves as a role model to demonstrate appropriate behaviors.

    • Sets a positive example for guest relations.

    • Displays outstanding hospitality skills.

    • Empowers employees to provide excellent customer service.

    • Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.

    • Provides feedback to employees based on observation of service behaviors.

    • Handles guest problems and complaints effectively.

    • Interacts with guests to obtain feedback on product quality and service levels.

    Managing Projects and Policies

    • Implements the customer recognition/service program, communicating and ensuring the process.

    • Verifies compliance with all Front Office policies, standards and procedures.

    • Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

    Additional Responsibilities 

    • Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

    • Analyzes information and evaluating results to choose the best solution and solve problems.

    • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

    • Functions in place of the Front Office Manager in his/her absence.

    • Communicates critical information from pre- and post-convention meetings to the Front Office staff.

    • Participates in department meetings.

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    Hotel Supervisor

    24-Apr-2025
    Canberry Global Ventures Corp. | 53664 - Guadalupe, Cebu City, Cebu
    This job post is more than 31 days old and may no longer be valid.

    Canberry Global Ventures Corp.


    Job Description

    Duties and Responsibilities:

    • Oversees the smooth operations of Front Office, Housekeeping and the entire property.

    • Handles check-in/check-out, reservations and guest’s payments.

    • Handles guest complaints and other special requests of guests.

    • Ensures DOT, IATF and other LGU requirements for safety protocols are being followed.

    • Be fully aware of any ongoing promos and room rates of the hotel.

    • Directs and coordinates any hotel emergencies such as fire, earthquake, bomb threat etc. in the absence of the Operations Manager.

    • Implements hotel emergency policies and procedures.

    • Keep track of day to day task by using checklist

    • Custodian of lost and found items as well as keeping record for tracking and release of lost items found.

    • Maintains a log book and records any unusual incidents and checks any matters that require follow up.

    • Responsible for preparing accident reports, checks on complaints and VIP arrivals.

    • Inspects property premises, associates, facilities and equipment, noting down irregularities and acting on it.

    • Coordinates with Engineering Department faulty equipment and facilities.

    • Implements good practices and sets an example to the team.

    • Adept with Front Desk Operations such as reservation, cashiering procedures, reservation forecast, room status and availability.

    • Checks and ensures all rooms particularly those assigned for VIPs are in order and with amenities before arrival of guests.

    • Meets and assist VIPs upon arrival and bids them farewell upon departure.

    • Conducts courtesy calls on guests to check on concerns and special requests.

    • Ensures that all reports and room assignments are done properly.

    • Ensures blocking of rooms for future arrivals.

    • Be one of the responsible people looking after events and any hotel activities for guests or internal.

    • Directs the Security Officer/Personnel whenever circumstances demand such action.

    • Ensures that the lobby and entrance are kept clean at all times and the main entrance is free of obstruction and traffic congestion.

    • Double checks all check-in details, occupied room rate standing charges and ensure that all are correct.

    • Ensures the maintenance of sanitation, security and safety in guest rooms and associate’s work area.

    • Performs other duties that may be assigned by superiors from time to time.

    Chef De Partie

    24-Apr-2025
    Ida M Limited | 53648 - Hong Kong Island
    This job post is more than 31 days old and may no longer be valid.

    Ida M Limited


    Job Description

    Trattoria Felino Wanchai Ship Street

    Responsibilities:
     

    • Responsible for the restaurant section. 

    • To assist head chef oversee the daily running of the kitchen.

    • Working as part of a team to achieve high standards of food.

    • Maintaining a high standard of personal hygiene and cleanliness within the kitchen.

     

    Requirements:

    • Proven working experience in the F&B industry is preferred

    • Basic knowledge of wine and food matching

    • Excellent interpersonal skills

    • Able to work in the fast-paced environment

    • Location: Wanchai

     

    Employee Benefits:

    • Medical Insurance

    • Paid Sick Leave

    • Marriage Leave

    • Compassionate Leave

    • Career Growth Opportunities

    • 2 days day-off weekly

    • 13 days Annual Leave

    • Staff meal

    • Staff Discount

    • Bonus

    Assistant Front Office Manager

    24-Apr-2025
    Hyatt Place Johor Bahru | 53604 - Johor Bahru, Johor
    This job post is more than 31 days old and may no longer be valid.

    Hyatt Place Johor Bahru


    Job Description

    Summary

    You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Front Office Manager is responsible in delivering the brand promise by managing the Front Office operations for the hotel, ensuring the smooth and efficient running of all operational aspects of the Front Office Department. 

    Qualification

    Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Assistant Manager. Good problem solving, administrative and interpersonal skills are a must. Fluency in spoken and written English required. Strong interpersonal skills, good problem solving and administrative skills, and high competency in Microsoft word, excel and powerpoint systems. Working experience with Opera is must. 

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