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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Waiter

This challenging full time hands-on position is for you if you:

• Providing excellent food & beverage service to hotel guests staying with us and using our meeting facilities
• Serving guests at the restaurant, bar, poolside and banqueting/ meetings of up to 250 pax
• Soliciting guest feedback to improve our F&B operation
• Perform any other duties as assigned by the hotel's management
• Work on a split shift system. 6 day work week

Position reports to the Restaurant & Banquet Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

You'll get:

• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager with a strong hospitality background.
• An environment where you're given opportunity to grow and advance in your F&B career.
• Economy air ticket, tax free salary, suitable sharing accommodation on site, laundry, staff meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Unlisted Collection

Job Description

Esquina is seeking a Restaurant Captain or Supervisor to join our big family. With an emphasis on a lively, modern and casual vibe that focuses on Spanish cuisine.

As the Restaurant Captain or Supervisor, you will be responsible for assisting the Executive Chef of the restaurant. You will be ensuring optimum service performance, exceptional guest service and maximum profitability of all functions.

Job Description

• Leading service operations

• Up-selling products based on your extensive product knowledge

• Building and maintaining relationships with guests

• Maintaining guest satisfaction levels by being proactive in service operations

• Assuring restaurant set up is complete and walkthrough is done before shift

• Improving procedures and systems

• Conducting basic training and ensure Standard Operating Procedures are adhered to 

Job Requirement

• At least 2 years as a Restaurant Captain or Supervisor in the F&B Industry.

• Good communication and customer service skills

• Working experience in a Casual restaurant is an added advantage.

• Able to work rotating shifts including weekends and public holidays

Apply Now! Come and join our team with an exciting and fulfilling career awaits!

We regret that only Singaporean/PR candidates will be considered.

Thank You

The Loco Group Pte Ltd

Job Description

Bring your ambition and fun spirit to lead a team and create memorable dining experiences for guests.

Who are we? Super Loco Group operates four Mexican restaurants in Singapore, combining fresh, creative Mexican cuisine with a vibrant atmosphere. We prioritize inclusivity, fun, and professional growth.

What will you get?

• Sales incentives from your start date

• Fixed monthly incentives of $300 and up to $150 in sales incentives

• AIA medical insurance

• 12 days of annual leave

• 5-day work week (44 hours, 2 days off)

• Birthday leave

• Daily staff meals

• Late-night transport

• Sustainability-focused company

• Recognition and rewards

• Growth and progression opportunities

What will you do?

• Lead by example and motivate your team.

• Collaborate on all front-of-house aspects.

• Uphold high standards and provide exceptional service.

• Inspire positivity and celebrate successes.

What’s next?

• Phone chat to get to know you.

• Meet the team and ask questions.

• If we WOW each other, you’re in!

Job Type: Full-time

Pay: $2,800.00 - $3,400.00 per month

Benefits:

• Dental insurance

• Employee discount

• Food provided

• Health insurance

• Professional development

Align Recruitment Pte Ltd

Job Description

💰Salary: $3,800 - $4,500
🕗Working hours: 6 days/week
🕗Location: Islandwide

Are you passionate about the food and beverage industry? Join our team as a restaurant manager

Job Scope:

• Supervise kitchen and front-line staff across the restaurant

• Oversee and ensure all food preparations are done in accordance to standard and company SOP

• Monitor and ensure that inventory level is sufficient

• Ensure cleanliness of store and kitchen

• Handle all weekly and monthly report

Requirements:

• Supervise kitchen and front line staff across the restaurant

• Oversee and ensure all food preparations are done in accordance to standard and company SOP

• Monitor and ensure that inventory level is sufficient

• Ensure cleanliness of store and kitchen

• Handle all weekly and monthly report

Interested applicants, please submit a copy of your update resume (in MS Word Format) and send to terry@alignrecruitment.com.sg

Align Recruitment Pte Ltd (20C0253)
Tan Soon Heng (Reg No. R1108992)

*We regret to inform that only shortlisted candidate will be notified*   Thank You.

Marina Bay Sands Pte Ltd

Job Description

Job Responsibilities

• Support the Executive Chef and the team ensuring smooth daily operations.

• Manage and handle all administrative duties for the department with regards to Team Members, payroll, records, scheduling, duty rosters, purchase requests, market list order and recipe costing as per company operating systems.

• Assist in menus preparation, recipe card and plating guides.

• Work closely with receiving and purchasing team on a day-to-day operation controlling raw material quality standard.

• Ensure quality of food items according to the standards in place. It includes ensuring all food items are in perfect sanitary condition, applying “First in First out!” best kitchen practice.

• Monitor the production of food items to ensure they are in compliance with the prescribed recipes and specifications.

• Adhere to all the standards of food presentation, production, and portioning controls.

• Ensure uncompromising level of commitment and support to the Hygiene Manager and Executive Chef to achieve the highest level of food safety requirement in all kitchens.

• Ensure safe and proper use of equipment at all times and to give guidance to all culinary colleagues.

• Provide accurate recipes with appropriate training to the line cooks enabling them to deliver consistent food product.

• Assist individuals with their job functions and on the job training when necessary to ensure optimum service to customers.

• Estimate food consumption to schedule purchases and requisition of raw materials.

• Minimize food waste and spoilage to expenses in line with budget.

• Prepare efficient daily work list and train line cooks to produce mise en place with sense of priority and time management.

• Assist Executive Chef in providing all team members with a daily briefing to inform them of particular items, changes in procedures, new operating policies or information deemed to be of general interest.

• Provide constant feedback to the employees on their job performance creating a work environment which values trust and transparency.

• Maintain high productivity levels through efficient monitoring of duty roster which are relevant to business needs. Organize and plan annual leave in the same manner.

• Maintain high standards of grooming for oneself and subordinates ensuring good customer relations at all times, in particular when working in the public areas of the hotel.

• Work inside and continuously maneuver in and around all areas of the offices as well as the Kitchen.

Job Requirements

Education & Certification
• Diploma/Degree in Culinary Arts/ Pastry or related field preferred

Experience
• 7 years managerial experience in a high volume 4-5 star hotel / Restaurant

Competencies
• Possess a comprehensive and diverse culinary background that suggests a well-developed set of skills in terms of being able to cope in a large, diverse kitchen & restaurant environment

• Knowledge of Italian and Western cuisines, their preparation and service

• Have understanding of latest culinary concepts in a broad range of cuisines

• Knowledge in using computer for administration work

• Good knowledge on basic accounting and calculation of food costs

• Excellent logistical, culinary and leadership skills

• Able to instill safety and sanitation habits

• Willing and able to work shift work

PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd)

Job Description

Gain global exposure through cross-territory assignments and impactful projects.

The Fullerton Hotels and Resorts

Job Description

Job Description

• Project a professional and welcoming image to the business and be active in seeking and developing relationships to drive reservations.
• Provide the perfect first impression with a smile and welcome.
• Responsible for assigning guests to tables, maximizing the utilization of the space to the best advantage.
• To ensure that guest at every table receives attention and service.
• To monitor and handle guest complaints by following the instant pacification procedures and ensuring guest satisfaction.
• To collate guests’ feedback and maintain and update the guest history system.
• To prepare a monthly report of guest comments, guest list, and report that assist business decision.
• Have a full understanding of Operating Procedures and their role within these standards.
• Confidently take an order asking all relevant questions linked to the sequence of service.
• Ensure problems are dealt with immediately and proactively with the support of the Outlet Manager

• Customer-oriented approach and patience
• Problem-solving and decision making skills
• Hands-on experience in cashier duties
• Excellent people skills
• Responsible and trustworthy
• Attention to cleanliness, hygiene and safety

The Garcha Group Marriott International

Job Description

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey.

- 3 days 2 nights yearly staycation including all meals and beverage in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverage at all Marriott & Garcha Group restaurants and bars.

Job Description & Responsibilities:

- Personally, and frequently verify that the guests are receiving the best possible restaurant service (breakfast, lunch, executive lounge, dinner, Bar, Events).

- Ensure restaurants have the correct “vibe” at all times; ensuring the sound, light, look of everything, including staff look/uniform/attitude reflects the brand.

- Attend and complete Marriott L&D and Lobster Inc. trainings constantly (learning never stops).

- Communicate politely and effectively with the culinary team.

- Entertain guests in a consistent, professional and positive attitude.

- Maintain high standards of sanitation and cleanliness per Singapore Government and Marriott Standards.

- Monitor the quality and quantity of all food and beverage items served.

- Inventory management and reporting routinely.

TYRWHITT HOSPITALITY PTE. LTD.

Job Description

• Provide daily housekeeping activities to maintain the cleanliness standard established by the hotel.
• Provide quality service standards and ensure guests with excellent housekeeping services.
• Work with front office to promote the hotel’s image of good housekeeping and cleanliness.
• Able to work on weekends and public holiday

THC KEPPEL PTE. LTD.

Job Description

Are you a passionate culinary leader ready to bring bold flavours and creative flair to Singapore’s vibrant dining scene? South Side at Keppel is looking for an exceptional Head Chef to lead our kitchen team and drive the culinary vision of our dynamic, growing restaurant.

About South Side:
Located in the heart of Keppel, South Side is a modern, casual dining destination known for its fresh, vibrant menu and relaxed atmosphere. With a focus on seasonal ingredients, quality produce, and bold flavour combinations, we offer an exciting culinary experience for locals, professionals, and visitors alike.

RESPONSIBILITIES -

As an integral part of our culinary team, the Head Chef will play a central role in shaping and

elevating the overall dining experience within our establishments. With a primary focus on

driving excellence across all culinary touchpoints, this role encompasses leading initiatives to

enhance menu innovation, optimize kitchen operations, and ensure the highest standards of

food quality and presentation. The Head Chef will be a key driver of growth, contributing to

the establishment's reputation, customer satisfaction, and overall success.

Overseeing the Kitchen

● Be able to perform duties delegated by the Executive Chef such as the preparation

and cooking of food.

● Demonstrate leadership by directing and delegating responsibilities to kitchen crew, ensuring

smooth operations.

● Uphold the highest standards of food preparation, safety precautions, and hygiene in

adherence to Company and Executive Chef guidelines.

● Ensure the kitchen operations seamlessly, maintaining exceptional standards reflective of our commitment to excellence.

● Ensure dietary preferences and allergies are strictly adhered to.

● Ensure all dishes from the kitchen uphold the Company’s standards.

● Actively contribute to menu planning, providing valuable input to ensure our offerings

remain innovative and align with customer expectations.

● Efficiently schedule the kitchen crew, aligning with company staffing requirements.

● Track daily sales, food wastages and record in a monthly report and send it to the general

manager at the end of the month.

● Ensure cleanliness and maintenance of the premises, equipment and the kitchen at all

times.

● Able to perform other duties as requested by the Executive Chef.

Costing

● Exercise astute financial acumen to minimize food costs through precise portion

control.

● Collaborate closely with the management team in establishing competitive menu

pricing, ensuring profitability and customer satisfaction.

● Wisely manage operational expenses, adhering to established budgetary guidelines.

● Scrutinize daily sales figures and meticulously record food wastages, presenting

comprehensive monthly reports to the management team.

● Conduct regular stock takes of kitchen inventory, ensuring accurate records and

identifying any discrepancies.

● Manage the ordering process for kitchen supplies, maintaining adequate stock levels

to meet operational requirements.

● Collaborate with suppliers to negotiate favorable pricing and terms while ensuring

timely and efficient deliveries.

Research and Development (R&D)

● Lead R&D initiatives to introduce cutting-edge menu items, incorporating culinary

trends and meeting or exceeding customer expectations.

● Experiment with ingredients, cooking techniques and presentation styles to continually

elevate the dining experience.

● Collaborate with the Executive Chef to revitalise and improve on menu items.

● Solicit feedback from the customers and adapt menu offerings accordingly,

maintaining a dynamic and customer-focused approach.

Management

● Assume a leadership role in the kitchen, fostering a culture of excellence, teamwork,

and continuous improvement.

● Collaborate with other departments, such as the front-of-house team and

management, to ensure a cohesive and positive overall dining experience.

Training and Development

● Oversee ongoing training and development programs for kitchen staff, ensuring that

they stay current with the culinary trends and uphold the highest standards of work.

● Mentor and guide junior kitchen staff, fostering a culture of growth and career

development.

General

● Ensure open and smooth communication with superior and team at all times.

● Possess a good attitude and be eager to learn. We are a growth and

progress-oriented company.

● Uphold high service standards and constantly seek opportunities to improve service

and workflow.

● Be receptive to improvements and feedback.

● The management team may assign additional responsibilities as needed.

Interested?

We’d love to hear from you! Please send your CV to hr@theheyco.com and let’s cook up something great together.

Mandarin Oriental, Singapore

Job Description

NIGHT MANAGER

Mandarin Oriental, Singapore is looking for a Night Manager to join our Front Office team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Singapore is a sanctuary of luxury and sophistication overlooking the iconic Marina Bay. 

About the job

Based at the Mandarin Oriental, Singapore, the Night Manager is responsible for overseeing hotel operations during the night shift, ensuring smooth coordination between departments such as Front Office, Housekeeping, Engineering, and Security. The position reports directly to the Front Office Manager.

As Night Manager, you will be responsible for the following duties:  

• Coordinate with Front Office and Guest Services on VIP arrivals, walk-ins, groups and guests with special requests

• Coordinate with Engineering and Housekeeping to ensure that all rooms are ready for sale in the proper condition

• Coordinate with Security with regards to any medical assistance, criminal act within the hotel or suspicious guests

• Coordinate with Front Office cashiers on vouchers, billing instructions, deposits, rebates etc., to minimize bad debts, skippers, untraceable charges and allowances

• Inspect VIPs arrival rooms with appropriate amenities set up

• Meet and greet VIPs arrivals and departures

• Ensure effective communication via daily briefing, weekly update and monthly brainstorming within the department.

• Ensure that standard, policies and procedures are maintained

• Responsible in reporting any cleanliness findings within the hotel and address with the relevant department.

• Coordinate and take charge of any emergency until General Manager or Hotel Manager arrives

• Recommend improvements in hotel operations where there are opportunities for improving service, increase revenue, etc.

• Highlight log entries during daily Operations meeting

• Check through the day arrival report and ensures that the necessary preparations are done by respective departments 

• Check all public areas and colleague areas for any irregularities and cleanliness

• Handle all complaints from guests and transmits them to the departments concerned and see that corrective actions are taken immediately

• Ensure and maintain a very high standard of personal hygiene, behavior and grooming standards of colleagues

• Ensure all lights in the public areas and sky signs are lit at the appropriate time.

• Conduct random check on all colleagues to ensure that nobody sleeps while on night duty

• Ensure that all areas are cleaned and checked thoroughly by night cleaners

• To run night audit for HMS and InfoGenesis.

• Conduct departmental training and also makes appropriate suggestions to improve whenever necessary

• Performs any assignment as delegated by the supervisor 

As Night Manager, we expect from you: 

• Candidate must possess at least a Bachelor's Degree/Post Graduate Diploma/Professional Degree, Diploma/Advanced/Higher/Graduate Diploma or equivalent.

• Minimum 5 years of experience working in a 5-star hotel environment.

• At least 3 years of working experience as a Duty Manager in luxury hotel or similar capacity is required for this position.

• Preferably familiar with emergency procedures, security protocols and guest service standards.

Our commitment to you 

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. 

• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.

• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

Royal Plaza On Scotts

Job Description

Are you passionate about enhancing guest satisfaction and going beyond service expectations? Do you thrive in a dynamic, fast-paced environment and enjoy leading a team to deliver exceptional and heartfelt hospitality? If so, we’d love to meet you.

We are looking for a dedicated and service-driven Guest Services Assistant Manager to support the daily operations of our Front Office team. This role is perfect for someone with a strong foundation in hospitality, an eye for detail, and a deep desire to deliver colourful, memorable experiences that exceed guest expectations.

Your mission: Support the Guest Services Manager in leading with heart, elevating guest satisfaction, and inspiring the team to create meaningful, sincere connections at every touchpoint.

Key Responsibilities (not limited to):

• Assist in overseeing front office operations, ensuring seamless daily execution.
• Anticipate guest needs and respond with timely, thoughtful solutions that go beyond expectations.
• Support and motivate the front office team — from coaching and assigning duties to maintaining performance standards and SOP compliance.
• Collaborate with departments to curate memorable guest experiences based on occupancy forecasts.
• Handle guest feedback and resolve operational issues with professionalism and a strong sense of ownership.
• Champion a culture of warmth, passion, and genuine hospitality.

Requirements:

• At least 2 years of experience in a similar role within the hotel industry.
• Strong leadership, interpersonal, and communication skills.
• Able to work independently under pressure and think on your feet.
• Proactive, energetic, and passionate about hospitality and guest engagement.
• Familiarity with OPERA PMS is an advantage.

Additional Details:

• Shift-based position across a 5-day work week.
• Excellent communication and guest service skills are essential.
• We’re looking for someone who is outgoing, dependable, and eager to bring fresh ideas to the table.

Pastis Group Management Limited

Job Description

Responsibilities 

• In charge of the daily operations of the restaurant - make sure that the safety and quality of food is maintained and that guests are satisfied with their dining experience; also make sure the company's policies and procedures are communicated and administered by the responsible person.

• Ensure that all staff are informed of the restaurant’s policies, procedures and are knowledgeable about daily specials and menu items.

• Monitor and maintain control on food quality, hygiene, work safety issues, to always ensure the highest quality and consistency.

• Those who previously excelled in other restaurant jobs will know how to hire and train employees meet high standards of service and safety.

• Skills such as supervisory tact and communication help to create a strong management-employee bond and help with employee retention.

Requirements

• Minimum 4 years’ experience as Restaurant Manager, good at decision making.

• A passion for delivering an exceptional guest experience and a hunger to learn.

• Ability to multitask.

• Experience in high-end restaurant is highly preferred.

• Effective communication in English, able to communicate to guest and be a good collaborator.

• With valid HKID.

• With qualified Hygiene Manager/Supervisor certificate is preferred.

Benefits

• Discretionary monthly performance bonus

• Competitive salary

• Duty meal provided

• Tips

• Public Holiday x 17 days

• Annual Leave x 12 days +

• Paid Wedding Leave

• Paid Birthday Leave

• 5-day Paid Paternity Leave

• On the job training

• Staff discount 30% 

The information provided will be treated in strict confidence and be used only for recruitment purposes only.

Lan Kwai Fong Concepts (HK) Limited

Job Description

https://lkfconcepts.com/

Responsibilities:
 

• Greet, welcome guests in a warm and friendly manner when they arrive

• Promote membership, recommend and promote seasonal menu

• Interact and collect feedback from guests.

• Good knowledge of menu and assist guest with food recommendation

• Assist Restaurant Manager with all restaurant related matters

Requirements:

• With 1 years or above relevant experience in F&B

• Take initiative, hard working and service orientated

• Working location: Lan Kwai Fong, Central

We offer:

1. Generous Annual leave entitlement (14 days)

2. Regular off per month: 6 days 

3. Annual salary review

4. Tips

5. Birthday leave

6. Medical benefit

7. Meal allowance

8. Staff Discount

 Benefit package with excellent job opportunities for YOU!

Interested parties please send full resume indicating your present and expected salary by one of the followings:

WhatsApp: 5616 9699
WeChat: LKFErecruit
Line: lkferecruit
Direct Line: 2867 8874
Fax: 2840 1234

All applications received will be used strictly for selection purposes only.

A Lan Kwai Fong Group Company

Shaka Island Paradise Ventures Inc

Job Description

The Kitchen Supervisor for the Pizza Station is responsible for overseeing the daily kitchen operations focused on pizza preparation and quality. This includes supervising kitchen staff, ensuring food safety compliance, maintaining inventory, and upholding service and quality standards. The ideal candidate should have experience in pizza-making, strong leadership skills, and a commitment to cleanliness, efficiency, and customer satisfaction.

Key Responsibilities:

1. Supervision & Operations

• Oversee daily operations of the pizza station and coordinate with other kitchen stations

• Assign duties to kitchen staff and ensure efficient workflow

• Monitor food prep and ensure consistency, taste, and presentation of pizzas

2. Food Quality & Safety

• Maintain cleanliness and sanitation standards in line with company and local regulations

• Conduct regular checks on food storage, preparation, and holding temperatures

• Ensure compliance with hygiene and food safety protocols

3. Inventory & Supplies

• Monitor stock levels of ingredients (e.g., dough, sauces, cheeses, toppings)

• Coordinate with the purchasing team to ensure timely restocking

• Reduce wastage through proper inventory control and portioning practices

4. Training & Development

• Train new and existing staff on pizza preparation techniques and kitchen standards

• Conduct performance evaluations and provide feedback and coaching to team members

• Foster a collaborative and motivated kitchen environment

5. Reporting & Communication

• Submit daily kitchen reports (inventory, prep lists, incident logs, etc.)

• Work closely with the Store Manager and BOH lead to address operational concerns

• Participate in regular team meetings and contribute to kitchen improvements

Qualifications:

• Proven experience as a Kitchen Supervisor or Lead Cook, preferably in a pizza or Italian concept

• In-depth knowledge of pizza preparation, dough handling, and oven operations

• Familiarity with kitchen equipment and food safety standards (ServSafe or equivalent is a plus)

• Strong leadership, organizational, and multitasking skills

• Ability to work under pressure and in a fast-paced environment

• High school diploma or culinary certificate preferred

Work Schedule & Conditions:

• Willing to work on weekends, holidays, and extended hours when needed

• Physically fit and capable of standing for long periods

• Able to work in hot and fast-paced kitchen conditions

Betis Crafts Inc.

Job Description

College Graduate (preferably a course on Human Resource Management)

Computer literate

Good in written and oral communication.

Leadership Skills

Training Skills

Not less than two years experience as HR Supervisor

Physically fit

Patient

Can work with minimum supervision

Result Oriented

Honest with a high sense of values and moral ascendancy

Job Type: Full-time

Pay: Php20,000.00 - Php25,000.00 per month

Supplemental Pay:

13th month salary
Language:

English (Required)
Work Location: In person

Elemen F&B Pte Ltd

Job Description

Elemen F&B Pte Ltd is hiring a Full time Kitchen Assistant role in Downtown Core, Singapore. Apply now to be part of our team.

• Looking for candidates available to work:
  • Monday: Morning, Afternoon, Evening
  • Tuesday: Morning, Afternoon, Evening
  • Wednesday: Morning, Afternoon, Evening
  • Thursday: Morning, Afternoon, Evening
  • Friday: Morning, Afternoon, Evening
  • Saturday: Morning, Afternoon, Evening
  • Sunday: Morning, Afternoon, Evening
• No experience required for this role
• Working rights required for this role
• Expected salary: $2,200 - $2,800 per month
• This role is an urgent hire

🧂🥄 Helping the Kitchen Run Smoothly , be the Backbone of the Kitchen 🥘🚿

Islandwide location

Main Job Duties and Responsibilities:

• Prepare and serve food & beverage item

• Comply with company’s SOP when preparing of product to achieve the product’s GP profit target.

• Deliver quality products and services to meet the expectations of customers.

• Upkeep the facility to ensure the outlet is well maintained.

• Ensure the property in line with strict hygiene, health, cleanliness, and workplace safety guidelines.

• Responsible to check and tally inventory.

• You will be required to faithfully perform the duties of the position in which you are engaged in and any other duties that may be assigned to you from time to time.

• Ensure compliance with the rules and regulations of the Company, safety & health standards as well as quality standards.

AH HAO- 6586066095

PARKROYAL COLLECTION Marina Bay, Singapore

Job Description

Job Summary:

In this role, you will be managing alongside the manager in bar & lounge operations of the hotel to ensure the achievement of established beverage quality and guest service quality standards and departmental revenue and profit goals.

Keys Areas of Responsibility and Duties

• Manage the day-to-day activities of the lounge & bar schedule employees to ensure proper coverage, and plan and assign work. Communicate and enforce policies and procedures.
• Ensure all staff are properly trained, and certified as required, and have the tools and equipment needed to effectively carry out their job.
• Establish and implement appropriate service recovery procedures in order to ensure total guest satisfaction
• Create innovative programs and promotions to market special menu items and Support system-wide food and beverage programs. Monitor performance of such programs through analysis of guest feedback and financial results. Initiate corrective measures as needed. Conduct meetings to inform staff of special promotions, daily specials, and additional information.
• Establish and maintain procedures to (1) ensure the security and proper storage of liquor, bar inventory and equipment, (2) ensure the security of monies, credit and financial transactions, (3) replenish supplies, inventory, uniforms, etc.in a timely and efficient manner, and (4) to minimize waste and breakage of glassware and Establish par levels for supplies and equipment. Establish procedures and timeframes for conducting inventory.
• Ensure that all bar equipment, including but not limited to sinks, taps, blenders, cash registers, is in proper operational condition and is cleaned on a regular basis. Ensure that all bar & lounge facilities are cleaned, and properly stocked according to anticipated business volumes. .
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Perform other duties as assigned including assisting bar staff with their job functions during peak
• Manage guest queries in a timely and efficient manner.

Requirements

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Hospitality/Tourism/Hotel Management or equivalent.
• At least 3 year(s) of working experience in the related field is required for this position.
• Preferably Manager specialized in Food/Beverage/Restaurant Service or equivalent.
• Able to work on weekends and public holidays.

We regret that only shortlisted applicants will be notified.

PARKROYAL COLLECTION Marina Bay, Singapore

Job Description

Job Description:

• Participate in the preparation of the annual departmental operating budget.

• Monitor budget and control expenses with a focus on increasing productivity.

• Analyse financials to drive revenues, future profitability, and maximum return on investment.

• Assist in the hotel's revenue growth by leveraging on the company's systems & procedures.

• Provide mentoring, coaching and regular feedback to help manage service performance

• Ensure all team members are accurately trained and have the job-related tools and equipment required.

• Promote “one team approach” and quality service through daily communication and coordination and drive employee engagement.

• Develop programs that drive improvements in associate engagement and are aligned with the brand service behaviours.

• Develop, implement and monitor team member succession planning to ensure future bench strength for PARKROYAL COLLECTION brand.

• Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance.

• Responsible for team training.

• Respond to guest complaints and ensure corrective action to resolve their issues / concerns.

• Carry out the special needs and requests of guests and repeat visitors.

• Advise team members of deficiencies and instruct on corrective action. Provide retraining as needed.

• Demonstrate Brand behaviours by maintaining compliance with all required brand standards, behaviours, hallmarks and license agreement mandates.

• Drive improvement in guest satisfaction goals. Collaborate with hotel team members to establish and implement services and programs that meet or exceed guest expectations.

• Make time to interact with guests, solicit feedback and build relationships.

• Ensure the ‘one team approach’ by assisting in all Reception tasks when required.

• Accountable for the maintenance of Standard Operating Procedures (SOPs) in accordance with the Service level Standards.

• Assist the IT shared services support in the PMS Maintenance, Configuration and Interface Management.

• Ensure a safe and secure environment for guests, team members and hotel assets in compliance with hotel’s or owner’s policies and procedures and regulatory requirements.

• Act responsibly when dealing with hotel revenue.

• Any other duties as assigned by Supervisor

MERCURE SINGAPORE BUGIS

Job Description

Job Responsibilities

• Reporting to the Director of Rooms, the Front Office Manager takes charge of the Front Office Operations such as planning, coordinating and supervising.
• Delivering exceptional customer service by proactively handling inquiries, swiftly resolving complaints, and promptly addressing guest requests.
• Maintaining a strong presence in the lobby sets a high standard for team members in delivering exceptional guest service.
• Monitoring and improving TripAdvisor ranking.
• Managing leave plans and rigorously monitoring and controlling departmental performance.
• Coordinating with the Housekeeping department to ensure strict adherence to cleaning schedules and procedures.
• Prepare annual budget.
• Controlling and reviewing expenses through detailed reviews.
• Conducting annual appraisals with all team members and identifying individual training needs per hotel guidelines.
• Working closely with the Revenue and Sales Department to maximize revenue, room inventory control and drive upsell.
• Coordinating with the various departments to deliver a quality stay experience for guests.
• Ensure compliance with company policies, security requirements, and legal regulations.
• Ensure the new join team members have all relevant information upon commencing employment and receive relevant training.
• Training and motivating the team to achieve service excellence.
• Training and developing the Front Office staff.

REQUIREMENTS

• Diploma/Degree in any discipline.
• Min 2 years of similar experience or 5 years as Assistant Front Office Manager in the hospitality industry.
• Knowledge of Opera-cloud system.
• Competent in MS Words & Excel applications.
• Strong leadership, organisational and decision-making skills.
• A positive and people-oriented person
• Able to multi-task and detail-oriented communication
• Good interpersonal and communication skills

**We regret to inform that only shortlisted candidates will be notified. **

Young Women's Christian Association of Singapore

Job Description

Café Lodge is a contemporary café offering delicious heritage food reminiscent of mom's home cooked meals as well as exquisite western dishes prepared with utmost care and attention to detail. Enjoy our mouthwatering signature dishes like Claypot Laksa and Black Vinegar Pork Trotters or try our Chef's specialities such as Linguine Pasta with Beef Tenderloin, Vietnamese Beef Pho and Roasted Pork Rice.

The lush surroundings and spacious design of Café Lodge is ideal for family gatherings or lunch and dinner parties with friends.

Our F&B Team is a party of passionate and enthusiastic individuals who are committed to provide exceptional experience for all our customers. We are looking for dynamic persons to join the team and contribute to our service offering.

Key Responsibilities

· Check the station(s) to ensure that the necessary supplies are adequate.

· Prepare F&B service environment.

· Check all the function rooms daily before the opening hours to ensure that they are ready for business.

· Welcome the guests and usher them to available tables.

· Take order and repeat the order to the guests for confirmation.

· Help the guests to place the napkins on their laps before serving.

· Check the order to ensure no order is being left out, and be sensitive to the timing of serving.

· Clear the dishes after each course with the permission of the guests.

· Attend to requests raised by the guests from time to time.

· Check the bill to ensure it is correct before presenting it to the guest and mention the charge.

· Confirm the change with the cashier before returning it to the guests.

· Say thank you as the guests leave.

· Assist in the services at other stations or locations when the need arises.

· Carry out any other duties assigned by the Management Staff.

Key Requirements:

· Minimum N level, NITEC in Food & Beverage Operations preferred.

· Able to perform shift work including weekends and public holidays.

· Open to Permanent / Part time / Contract

· Students welcome to apply for Part Time / Temporary Role (min 3 months and above)

· Good communications skill

· Enjoy meeting people and has a friendly personality.

We emphasize on a work culture of service, commitment, compassion, respect and team work and developing each individual to his/her fullest potentials. You can look forward to a stable and exciting career with us that is rewarding, meaningful and enjoyable.

Country Garden Pacificview Sdn. Bhd. - Non Exec

Job Description

Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for front office department.

Job Responsibilities:
 

• Oversee the entire Front Office operation to maintain high standards.
• Evaluate levels of guests satisfaction and monitor trends, with a focus on continuous improvement.
• Ensure regular and VIP Guests are recognized and that the Front Office Department operates with a sales attitude and promotes the hotel brand's loyalty scheme.
• Maximize room occupancy at best rates and use upselling techniques to promote hotel services and facilities.
• Set departmental objectives, work schedules, budgets, policies and procedures.
• Monitor the appearance, standards and performance of the Front Office team members with an emphasis on training and teamwork.
• Ensure team members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area and are continuously trained to learn and understand policies and practices.
• Maintain good communication and working relationships with all Hotel departments.
• Monitor staffing levels to meet and cover business demands.
• Conduct monthly communication meetings and produce minutes.
• Manage staff performance issues in compliance with Hotel policies and procedures.
• Recruit, manage, train and develop the Front Office team.
• Comply with hotel security, fire regulations and all health and safety legislations.
• Act in accordance with policies and procedures when working with front of house equipment and Property Management Systems.
• Any other duties and responsibilities as assigned by the immediate superior as and when necessary.

Job Requirements:

• A Degree or Diploma in Hotel Management or equivalent.
• A minimum of three (3) years of Front Office managerial experience in the 5 star hotel environment, leisure, and/or retail sector.
• High level of commercial awareness and sales capabilities.
• Previous experience of managing a department and Profit and Loss account.
• Excellent leadership, interpersonal and communication skills.
• Commitment to delivering a high level of customer service.
• Ability to work under pressure.
• Excellent grooming standards.

Company Confidential

Job Description

Responsibilities:

• Assist in the daily operations of the restaurant

• Provide superior service to the guests

• Act as the communicator between kitchen, management and waiters/ waitresses

• Ensure that all dining staff are informed of the restaurant’s policies and are knowledgeable about daily specials and menu items

• Ensure the cleanliness of the restaurant and that tableware and silverware are properly in place and clean

Requirements:

• Form 5 or above

• At least 3 years’ relevant experience in Western restaurants, preferably in prestige hotels or clubs

• Presentable, customer service-oriented, pleasant personality and good communications skills

• Excellent guest interaction skills

• Self-organized and detail-oriented with strong sense of responsibility

• Good command of spoken English and Chinese

Applicants with less experience will be considered for the post of Captain.

We offer attractive remuneration package, employee benefits & staff caring items, including:

• Competitive Salary

• Meal Allowance

• Discretionary Bonus

• Tips

• Medical & Dental Benefits

• 8 Days of Holiday per Month, 12 Days of Annual Leave, 14 Weeks of Maternity Leave and Paternity Leave

• Mandatory Provident Fund

• On-the-Job Training & Training Sponsorship

• Career Advancement Opportunities

• Staff Purchase Discounts

• Staff Resting Area

• Staff Activities such as our Christmas Party, Annual Dinner, etc.

員工福利 Benefits

• 五天工作 5-Day Work

• 醫療津貼 Medical Insurance

• 牙科保險/福利 Dental Insurance

• 表現獎金/ 勤工獎 Performance Bonus

• 膳食津貼 Meal Allowance

• 員工折扣優惠 Staff Discount

• 在職培訓 On-the-job training

• 行業 Industry

  • 食品及飲料 Food & Beverage

  工作種類 Job Category

  • 餐飲 (廚師) Catering (Chef / Cook)

  • 餐飲 (餐飲服務部) Catering (Food & Beverage)

  • 款待 / 酒店 (餐飲服務部) Hospitality / Hotel (Food & Beverage)

  • 款待 / 酒店 (客戶服務) Hospitality / Hotel (Customer Service)

  • 客戶服務 (客戶服務) Customer Service (Customer Service)

  工作地點 Location

  • 中環 Central

  經驗要求 Experience

  • 3 年或以上 / years or above

  學歷要求 Education

  • 中五 / 香港中學會考 F.5 / HKCEE

PTG Energy Public Company Limited

Job Description

Responsibilities:

- Knowledgeable in pre-construction and construction work, including Architectural design, Interior design, and MEP design (Civil design is advantage)
- Good project Management and construction Management skills in project tracking and construction work process.
- Create and control pre-construction and construction work checklists to meet standards and quality.
- Follow up on pre-construction and construction work processes and immediately notify the team of any delays
- ability to communicate clearly and concisely, both orally and in writing.
- Basic skills in AutoCAD, Microsoft Word, Excel, PowerPoint and Microsoft Project.

Marriott International

Job Description

Inner Peace by Fokusjaya Cerah Sdn Bhd

Job Description

Inner Peace by Fokusjaya Cerah Sdn Bhd is hiring a Full time Spa Therapist role in Kota Kinabalu, Sabah. Apply now to be part of our team.

• Looking for candidates available to work:
  • Monday: Morning, Afternoon, Evening
  • Tuesday: Morning, Afternoon, Evening
  • Wednesday: Morning, Afternoon, Evening
  • Thursday: Morning, Afternoon, Evening
  • Friday: Morning, Afternoon, Evening
  • Saturday: Morning, Afternoon, Evening
  • Sunday: Morning, Afternoon, Evening
• 1 year of relevant work experience required for this role
• Expected salary: RM1,500 - RM5,000 per month

Important Note: These positions are based in Kuala Lumpur. Applicants must be willing to travel or relocate to Kuala Lumpur.

The Spa Therapist is responsible for providing a relaxing and professional experience for guests by performing the following duties:

• Greeting and Welcoming Guests: Ensure guests feel welcomed and comfortable upon arrival, setting the tone for a positive spa experience.

• Informing Guests: Educate guests on available spa packages, promotions, and treatment rates, tailoring the information to their preferences.

• Customising Treatments: Assess each guest's needs and provide personalised treatments and therapies to ensure a satisfying and rejuvenating experience.

• Recommending Services: Suggest additional spa services and treatments that would enhance the guest's experience and well-being.

• Upselling Products: Actively promote and upsell high-quality spa products that complement the services provided, increasing sales and enhancing the guest experience.

Alexis Services Limited

Job Description

• Responsible for procurement activities in various overseas regions.
• Responsible for supply chain development and operations: introducing suitable and cooperative suppliers, guiding suppliers to develop products that meet operational demands, and keeping up with our rapid growth.
• Responsible for product pricing, negotiation, order processing, and tracking to ensure accurate order data and facilitate accounting. 
• Responsible for monthly account settlement and timely payments.
• Able to drive cross department collaboration, maintain close contact with headquarters, conduct daily data analysis and improvement, and handle unexpected events effectively.
   

Job Requirements: 

• Associate degree or above in supply chain management, procurement management, or a related field.
• Over 5 years of experience in supply chain management and procurement management, with abundant local supplier resources and knowledge of local laws and regulations.
• Familiar with procurement workflows, experienced in price negotiation, order management, accounting handling, and supplier development.
• Specialize in Beef & Seafood is a plus 
• Proficient in software such as PPT, Excel, and Word, strong data analysis skills, excellent communication and coordination abilities, and the ability to drive work forward.
• Less experience will be considered as Assistant Manager 

Compass Group Hong Kong Ltd

Job Description

Job Responsibilities:

• Report to Operations Manager/ Unit Manager and responsible to oversee daily canteen operations 

• Maintain constant high standard of preparation and plating 

• Committed to highest level of HSE and food safety standards

• Support in creating new seasonal menu offerings

• Work on Menu design, dish design and costing, creating and managing SOP and recipes

  Job Requirements:

• Minimum 5 years’ experience in western restaurants/ staff canteen with 3 years' supervisory level

• Proven leadership experience (Minimum 3 years' experience at Senior Sous/ Head Chef level)

• Hygiene supervisor/ manager certified an advantage

• Able to lead and coach team in a positive & professional manner

• To be well able to handle dietary preferences and allergen information

• Experience of senior position in large operations is an advantage 

• Must be capable of being flexible to last minute requests & challenges with a 'Can-do' attitude 

• Strong communication & management skills required 

We offer an attractive remuneration package and excellent career prospects to the right candidate.

If you are interested in joining us, please send your full resume with academic qualifications, work experience, availability, present and expected salary by clicking APPLY NOW button.

Compass Group Hong Kong is an Equal Opportunities Employer. All applications and enquiries will be handled in the strictest confidence and personal data collected will be used for recruitment purposes only. All the applicant contact details will be kept for 6 months only.

COBNB SDN. BHD.

Job Description

About the role

We are seeking a Front Office Executive to join our dynamic team at COBNB SDN. BHD. In this full-time role, you will be the first point of contact for our guests, ensuring a seamless and memorable experience from check-in to check-out.

Job Description:

• Greeting visitors, answering phone calls, and responding to inquiries promptly and professionally

• Handling check-ins and check-outs, resolving guest complaints or issues

• Providing information about hotel facilities, local attractions, and services

• Assist in managing room reservations, including processing bookings, cancellations, and modifications

• Routinely check the rooms condition for cleanliness and maintenance issues to be reported

• Assisting with billing inquiries and resolving any discrepancies in billing records

• Maintaining cleanliness and organization of the front office area

• Work closely with other departments to ensure efficient operations. 

• Preparation of check in and check out lists.

• Identify patterns or recurring issues and brainstorm solution to improve processes. 

• Perform data entry tasks, including updating customer records, processing orders, and maintaining accurate databases.

• Perform any ad-hoc responsibilities assigned by superiors.

Requirements:

• Minimum 1 years of experience in a front office or guest services role in the hospitality industry. Fresh graduates are welcome to apply.

• Excellent communication and interpersonal skills, with the ability to interact with guests from diverse backgrounds

• Strong problem-solving and decision-making skills to handle guest inquiries and complaints effectively

• Flexible and adaptable to work in a fast-paced, dynamic environment

• Fluency in English and Bahasa Malaysia, with additional language skills being an advantage

Shangri-La Hotels (Malaysia) Berhad

Job Description

Private Advertiser

Job Description

Job description

Job Description

• Responsible for greeting every guest upon arrival
• Prepare documents and keys required for registration
• Register arriving guests and assign rooms
• Process guests' departures, calculate charges and receive payments
• Promptly and courteously attend to telephone calls and text messages, directing as appropriate
• Provide information on hotel facilities and services
• Provide detailed information about points of interest in the area
• Arrange services required for guests with special needs
• Ensure guest special requests are efficiently completed
• Follow emergency and safety procedures
• Provide direction to guests requiring guidance and offering any further assistance, as required
• Other related duties as assigned by the Front Office leadership team

Qualifications & Experience

• Willing to work on shift basis
• Strong interpersonal skills
• Ability to multi task
• Computer literate (MS Office/ PMS system)
• Must be able to write and communicate in English & Bahasa
• Mandarin speaking will be added advantage
• Fresh graduate are encourage to apply
• Degree / Diploma in Hotel Management preferred
• Fresh graduate are encouraged to apply
• Candidate with 1+ year Front Office Experience is preferable

Job Type: Full-time

Pay: RM1,800.00 - RM2,400.00 per month

Duros Hotels Inc.

Job Description

About the role

Join the team at Duros Hotels Inc.' as a Bar Supervisor. This is a full-time position based in Liloan Cebu. As Bar Supervisor, you will be responsible for overseeing the efficient and smooth operation of the hotel's bar, ensuring exceptional guest experiences.

What you'll be doing

• Manage the day-to-day operations of the hotel bar, including scheduling staff, inventory management, and budget tracking

• Train and supervise bar staff to deliver high-quality, consistent service

• Monitor and ensure compliance with all relevant health, safety, and liquor licensing regulations

• Develop and implement effective bar procedures and policies

• Work closely with the Food & Beverage Manager to create innovative cocktail menus and promote new offerings

• Handle guest inquiries and complaints in a professional and courteous manner

• Provide regular reports on bar performance and make recommendations for improvements

What we're looking for

• Minimum 3 years of experience in a supervisory role within the hospitality industry, preferably in a bar or restaurant setting

• Strong knowledge of bar operations, including cocktail preparation, inventory management, and staff training

• Excellent customer service skills and the ability to handle high-pressure situations

• Proficient in cash handling and financial management

• Exceptional communication and interpersonal skills

• Flexible and adaptable to changing business needs

• Passion for the hospitality industry and a commitment to delivering exceptional guest experiences

What we offer

At Duros Hotels Inc.', we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including:

• Comprehensive health and dental insurance

• Generous paid time off and holiday leave

• Opportunities for career development and advancement

• Discounts on hotel stays and dining at our restaurants

• Employee wellness programs and team-building activities

Join our growing team and be a part of the exciting future of Duros Hotels Inc.'.

About us

Duros Hotels Inc.' is a leading hospitality group with a growing portfolio of luxury hotels in Cebu. Our mission is to provide our guests with unforgettable experiences through exceptional service and world-class amenities. We are committed to creating a diverse and inclusive work environment where our employees can thrive and reach their full potential.

Apply now to become our next Bar Supervisor!

Marriott Hotel Manila

Job Description

The SM Store (SM Mart Inc.)

Job Description

Job Function: 
Responsible for managing the daily operations of the Prestige Lounge 

Responsibilities  

• Handle customer complaints elevated or not handled by Guest Services Representatives 

• Prepare and submit daily, weekly and monthly operations reports 

• Manage operational expense and monitor inventory of supplies 

• Lead development of the team 

Qualifications: 

• Graduate of Hotel and Restaurant Management, Tourism or any business course  

• 3 years of working experience in Customer Service or related field and with working knowledge on MS Office 

MY INN HOTEL GROUP

Job Description

Job Description

We are seeking Hotel Shift Managers/Supervisors to be a part of our growing family. We are looking for dedicated individuals who are good at handling customers, and who can also bring out the best in their team members. The Shift Manager also makes sure that operations run smoothly during their shift and cleanliness, quality and service levels of the hotel are consistent and improving.

Responsibilities:

• Positions open in GUADALUPE-EDSA, Makati Branch.
• Manages different departments (front-office, housekeeping, etc.) during a shift, including maintaining and improving cleanliness and service quality
• Makes staffing decisions including scheduling or hiring
• Handles guest concerns and manages inventory levels
• Upholds company culture and employee morale
• Other managerial and/or front office duties

Minimum Qualifications:

• Bachelor’s Degree in any field
• Previous supervisory or managerial role in a hotel, fast food, restaurant, retail or other service industries

JMM GRAND SUITES HOTEL

Job Description

Welcome and check-in guests, making a warm and professional first impression. Kindly and promptly address guest inquiries, requests, and concerns. Provide information about hotel services, amenities, and local attractions. Coordinate with other hotel departments to fulfill guest needs and requests.

JMM GRAND SUITES HOTEL

Job Description

A Housekeeper , or Maid, is responsible for taking care of a house general cleanliness to provide tidy and sanitary amenities to the family Their duties include cleaning floors, making beds and dusting surface, cooking and laundry washed.

Inter Island Manpower Pte Ltd

Job Description

Job Responsibilities:

• Attend daily briefing and ensure all job assignment duly carried out

• Greet and bid farewell to guests in a professional and warm manner

• Carry out suggestive selling

• Assist Restaurant Manager to ensure a smooth operation

• Ensure that all tables, chairs and operating equipment are clean and ready for service

• Respond proactively to guest queries and ensure appropriate action is taken in a timely fashion

• Assist cashier in preparing and presenting bill

• Read the outlet logbook daily to be informed of all information

• Maintain a high standard of personal grooming and portray a professional image at all times

• Any adhoc duties assigned by the Restaurant Manager

Job Requirements:

• Service-oriented team player with excellent interpersonal and communication skills

• Able to multi-task and work under pressure in a fast pace environment

• Communicates with fluency in English

Registration number: R1216462

Inter Island Manpower Pte Ltd (Co Reg: 200810144N/ EA License: 08C3527)

Please send your updated resume by clicking "Apply". Only shortlisted candidates will be notified

Marina Bay Sands Pte Ltd

Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

JOB SCOPE

• Provide setup & service for breakfast/lunch/dinner operations
• Conduct and perform sequence of service independently
• To possess types of beverage sequence of service
• Conduct and perform canapes/cocktail service
• Able to brew coffee manually and by using machines
• Possess basic F&B Banquets knowledge and type of room configuration
• Read and understand F&B Requirements from BEOs
• Conduct an effective operations briefing & deployment for casuals (up to 20 casuals)
• Understand the procedure of Cash Float for Concession Stand/Cash Bar
• Competent in handling POS EDC Machines Setup & Usage
• Knowledge and compliance with ‘OneMBS’ F&B Standards
• Understand basic computer skills (Prosoft, Microsoft Excel & Word)
• Prepare handover report & key into the Banquet daily summary report
• Possess basic knowledge of emergency contact details
• Manage station of 20 tables for breakfast/lunch/dinner
• Manage up to 200-pax small conference
• Maintain storage areas with proper supplies, organization, and cleanliness.
• Rectify any cleanliness/organization deficiencies as and when required
• Respond, acknowledge and anticipate  promptly to guests requests
• Manage additional tasks assigned by Manager on Duty

Job Requirements

• Proficient in written and verbal English.
• F&B Knowledge and safety.
• Willing and able to work on shifts, weekends and public holidays.
• Prepare for monthly stock and inventory as assigned by manager
• Ensure cleanliness for operating pantries

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands Pte Ltd

Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

Job Summary

Guest Services creates the first impression for arriving guests. We strive to meet all of our guests upon arrival, welcome and direct them to the check-in desk. We provide efficient luggage handling and temporary storage services, and item delivery assistance. We escort guests to their designated rooms, share about the in-room amenities and facilities, as well as address guests’ requests and queries.

Job Responsibilities

• Accomplish day-to-day operational needs to provides guests with an unforgettable arrival and departure experience. Tasks include but are not limited to, welcoming, directing and meaningfully engaging guests, monitoring baggage-related requests, operating FCS system and answering phone calls in Guest Services Command Center.

• Be meticulously attentive and anticipative towards guests needs.

• Equipped with adequate knowledge of overall products and services found in Marina Bay Sands and in Singapore, to make sound recommendations to guests.

• Intrinsically driven to deliver personalized guest experience in a luxurious way through inter-department collaborations across the Integrated Resort.

• Capture and maintain accurate records of guests’ preferences.

Job Requirements

Education & Certification

• Applicant must be a full-time matriculated student.

• Internship must contribute to school graduation requirements.

Experience

• Prior experience in a hospitality setting or customer-facing role would be a bonus.

Other Prerequisites

• Possess a good command of spoken and written English.

• Pays attention to details

• Possess strong customer service and problem-solving skills

• Mature, meticulous, resourceful, organized and able to work independently

• Excellent team-player with the ability to work independently

• Be operationally ready for deployment.

• Good planning and execution skills

• Ability to manage time, organize, good communication and motivational skills

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands Pte Ltd

Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

Job Responsibilities

• Responsible for forwarding and receiving of all information pertaining to the department
• Receive, record, and distribute various reports / information
• Prepare assignments for morning / evening room attendants
• Prepare Housekeepers daily reports
• Receive, record, and transmit guest requests accurately
• Responsible for entering accurate room status into computer daily and investigate discrepancies.
• Maintain and update administrative data
• Maintain key control
• Monitor lost property
• Maintain monthly attendance records
• Coordinate & follow up with Engineering department on all maintenance requests

Job Requirements

Education & Certification

• Secondary education preferred

Experience

• Minimum 1 year housekeeping operations experience

Other Prerequisites

• Ability to communicate verbally and written effectively; convey information to team members and liaise with stakeholders on their needs and requirements
• Able to communicate effectively with both English and Mandarin-speaking guests
• Able to give clear instructions over the phone
• Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work
• Relevant experience in hospitality environment
• Interact with all levels of Team Members
• Pleasant personality with excellent customer service attitude

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands Pte Ltd

Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

Job Responsibilities

• Provide friendly, excellent service to all Guests by escorting them to their respective seats.

• Assist staff to perform preparation, table set up and ensure the proper handling of all operating equipment.

• Assume at all times a pleasing and helpful attitude towards each Guest.

• Handle politely and channel all telephone messages received and handle reservations.

• Direct Guests to their table and remember to scatter the Guests evenly at various stations of the restaurant.

• Handle and solve any concerns and questions from customers.

• Supervise servers to ensure excellent customer service is provided every time.

• Support Assistant Manager and Department in achieving all goals and Key Performance Objectives.

Job Requirements

Education & Certification

• Diploma/Degree in hospitality or related field preferred

Experience

• Minimum 1 year at supervisory level

Other Prerequisite

• Food Safety, leadership training program.

• Able to communicate effectively with both English and Mandarin-speaking guests

• Willing to work various shifts, including mornings and afternoons, as well as on public holidays

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands Pte Ltd

Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

Job Responsibilities

• Maintain complete knowledge of:

• All menu items available in the bar.

• All liquor brands, beers, and non-alcoholic selections available in the bar.

• Every wine/champagne by the glass and major wines on the wine list.

• Designated glassware and garnishes for drinks.

• All menu items, preparation method/time, ingredients, sauces, portion sizes, garnishes, presentation and prices.

• Daily menu specials and out of stock items.

• Bar layout, table set-ups, hours of operation.

• Imputing of items in the Info Genesis system.

• Daily arrival / departure, VIPs.

• Be aware of in-house group activities, locations and times.

• Correct maintenance and use of equipment.

• All department policies / service procedures.

  1. Attend line-ups with other staff and review all information pertinent to the day's business.

  2. Check own grooming and attire standard.

  3. Meet with Captains, or Manager to review daily specials and out of stock items. Ensure that other members of the staff are aware of such changes.

  4. Communicate closely with Captains and Service Attendants to ensure quality service is achieved.

  5. Assist other bartenders and service attendants whenever possible.

  6. Perform work and side duties in accordance with departmental procedures.

  7. Maintain storage areas with proper supplies, organization, and cleanliness. Rectify any cleanliness/organization deficiencies as requested by superiors.

  8. Replenish par levels for supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business.

  9. Upsell to guests whenever possible.

  10. Transport linens to bar whenever required.

  11. Prepare special items for events in accordance with superior's requests.

  12. Attend meal breaks as assigned.

  13. Prepare workstations & pantries, ensuring compliance to departmental standards.

  14. Ensure that all materials, equipment are in complete readiness for service in accordance to business needs;

  15. Ensuring that all procedures are carried out to departmental standards.

  16. Participate and contribute in all designated meetings and training sessions.

  17. Daily check and cleaning of work areas ensuring compliance with standards of cleanliness and order. Report any defects to Manager on Duty.

  18. Anticipate, acknowledge and respond promptly to guests requests at all times.

  19. Be familiar with all operation services/features and local attractions/activities to respond accurately to any guest inquiry.

  20. Report guest opportunities to Superiors following the instant pacification procedures and ensuring guest satisfaction. Advise of the problem and if unable to solve the problem, ask for superior's assistance.

  21. Be aware of guest reactions and communicate with superior and other service staff to ensure guest satisfaction.

  22. Maintain cleanliness and working conditions of departmental equipment, supplies, and work areas.

  23. Answer outlet telephone within 3 rings, using correct salutations and telephone etiquette.

  24. Ensure all assigned closing duties are completed before signing out.

  25. Take part in formal training programs.

  26. Provide feedback of any problems to the Superior.

  27. Work to be part of a cooperative working climate, maximizing productivity and employee morale.

  28. Report to Manager on Duty work orders for maintenance and repairs to be submitted to Manager.

  29. Review status of assignments and any follow-up actions with Manager on Duty.

  30. Successful completion of the training/certification processes.

  31. Collect & Analyze Guest Preferences and Comment Cards.

Job Requirements

Education & Certification

• Diploma in Hospitality and Tourism is an advantage.

Experience

• Minimum 12 months in bartending experience

Other Prerequisite

• Meet the legal age to handle alcohol for work purposes

• Proficient in written and verbal English

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands Pte Ltd

Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

Job Responsibilities

• Provide friendly, excellent service to all Guests by escorting them to their respective seats.
• Assist staff to perform preparation, table set up and ensure the proper handling of all operating equipment.
• Assume at all times a pleasing and helpful attitude towards each Guest.
• Handle politely and channel all telephone messages received and handle reservations.
• Direct Guests to their table and remember to scatter the Guests evenly at various stations of the restaurant.
• Handle and solve any concerns and questions from customers.
• Supervise servers to ensure excellent customer service is provided every time.
• Support Assistant Manager and Department in achieving all goals and Key Performance Objectives.

Job Requirements

Education & Certification

• Diploma/Degree in hospitality or related field preferred

Experience

• Minimum 1 year at supervisory level

Other Prerequisites

• Food Safety, leadership training program.
• Able to communicate effectively with both English and Mandarin-speaking guests
• Willing to work various shifts, including mornings and afternoons, as well as on public holidays

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands Pte Ltd

Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

Job Responsibilities

Supervision & Team Management

• Assist the management staff in planning, coordinating and managing staff and services to ensure the Bar operations run efficiently and effectively and that customer service standards are always maintained.

• Provide strong presence and leadership amongst the team in absence of management Staff.

• Oversee the bar staff, including bartenders, servers, and hostess ensuring they perform efficiently and provide exceptional service.

• Assist with recruitment, training, scheduling, and development of team members.

• Ensure pre-shift meetings with staff are carried out and review all information pertinent to the day's business.

Service Excellence

• Ensure high levels of customer satisfaction by providing a welcoming atmosphere and addressing customer complaints or feedback promptly.

• Lead by example in delivering excellent customer service.

• Review operating results with the team and identify opportunities to improve performance.

• Review the reservation book, pre-assign designated tables and follow up on all special requests.

• Inspect that enough menus are available and in good condition for service.

Inventory & Stock Control

• Monitor stock levels, conduct regular inventory checks, and coordinate orders with suppliers to ensure the bar is well-stocked with beverages, garnishes, glassware, and other essentials.

• Work with staff in service and food preparation to minimize wastage and increase productivity and efficiency.

Menu Development

• Collaborate with management and bartenders to develop new cocktails, seasonal drinks, and special promotions that appeal to the clientele.

Work environment & Staff Development

• To create a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; compliance with company policies and legal requirements.

Regulatory Compliance and Sanitation Standards

• Ensure the bar complies with health and safety regulations, alcohol licensing laws, and company standards.

• Maintain cleanliness and organization throughout the bar area.

Financial Management

• Assist in managing cash registers, handling cash, and ensuring proper financial records are maintained.

• Monitor sales targets and work towards achieving them.

Problem Solving

• Handle any issues that arise during service, such as customer complaints, staff conflicts, or equipment malfunctions, in a calm and efficient manner.

Job Requirements

Education & Certification

• Diploma/Degree in hospitality or related field preferred

Experience

• A minimum of 2 years’ experience at a supervisory level within a bar or hospitality setting.

Other Prerequisite

• Strong knowledge of beverages, mixology, and bar operations.

• Excellent communication and leadership skills.

• Strong organizational and multitasking abilities.

• Ability to work well under pressure in a fast-paced environment.

• Knowledge of health and safety regulations.

• Customer-focused with a positive attitude.

• Ability to work flexible hours, including nights, weekends, and public holidays.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands Pte Ltd

Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

Job Responsibilities

• Prepare workstation at the start of shift and ensure all equipment and required work materials are in order.

• Handle room registration for arriving and departure guests in accordance with the Service Quality Review standards.

• Up to date of internal promotions and be familiar with the local community and famous events in Singapore.

• Adapt to changes and ensure adherence to organizational operating procedures and service standards.

• Handle guests’ requests and redirect the request to the appropriate department(s) if request is not within scope and capacity of Front Office ensuring guests’ requests are followed through.

• Handle guests’ challenges and feedback and escalate to higher management if necessary

• Be conversant with manual operations process during downtime of property management system.

• Promote the different categories of guest rooms and MBS operated F&B outlets and offerings and provide assistance to make bookings if required.

• Maintain close liaison with all other departments to have a good understanding of the operational flow to ensure seamless guest experiences.

• Always demonstrate exceptional customer service to guests and fellow employees

• Collect and update guest personal information, preferences, practices, and interests to ensure accurate guest profile and history

• Follow Marina Bay Sands Workplace Safety and Health Policy practices

• To comply with all MBS policies and guidelines.

• Report any work incidents; may include vandalism, fight, fire, abuse, accidents, etc.

• Observe activities in both front and back of the house; report any suspicious characters, items and/or activities to Security Department.

• Respond to emergency situations.

• Practice well-mannered and always groomed as per company standard

• Demonstrate an enjoyment and enthusiasm for work through effective relationships with other Team Members/ Department by embracing OneMBS culture.

• Self -Motivate for continuous learning and development

Job Requirements

Education & Certification

• Applicant must be a full-time matriculated student.

• Internship should contribute to school graduation requirements

Experience

• No experience required as training will be provided

Other Prerequisites

• Proficient knowledge in Microsoft Office applications and Property Management System

• Having a good command of spoken and written English, and any additional language is an advantage

• Pays attention to details and have strong customer service skills

• Mature, meticulous, resourceful, organized, and able to work independently

• A team player and takes initiative to assist other Team Members when required

• Have impeccable follow-through; and “Can Do” attitude and mindset.

• Good guest relation and problem-solving skills

• To be able and willing to work on rotating shifts including weekends and public holidays

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

The Pan Pacific Hotel Singapore

Job Description

The Front Office Educator responsible for the education and development of Front Office associates in order to achieve the 5-star standards of the hotel. This person must be able to act and interact at all levels of the organisation i.e. the ability to work with the Executive Committee, Human Capital & Development Department and Front Office business unit leaders to achieve the Hotel’s goals and targets as specified in our Business Plan.

Requirements:

• Assist management in identifying education and development needs relating to competencies (skills, knowledge and behaviors) for Front Office Department.
• Coach and educate the Front Office team to deliver the standards that support the brand image of the hotel.
• Plan and Design Learning and Development Programmes and learning materials.
• Deliver learning and development either through On-the-job training, classroom learning or on-site observations and coaching.
• Monitor the service quality of the Front Office Department and recommend improvement plan or conduct training to enhance the quality.
• Monitor the effectiveness of the training, advise management accordingly and make recommendations for improvement.
• Report progress of training activities to Learning & Development Manager.
• Make recommendations on the required action plans to help associates bridge their competency gaps.
• Make recommendations to improve work flow process to Front Office Department.
• Update Standard Operating Procedures (SOPs) where appropriate and in accordance to approved revisions.
• Perform tasks independently or with minimum supervision.

Requirements:

• Minimum 5 years Front Office experience in four or five star hotels/restaurants.
• Fluent written and spoken English.
• Diploma / Degree in Hospitality Management preferred.
• Proven record in delivering operating results in high volume 4 to 5 star hotels.
• Successful track record in an education role.
• Demonstrated effective written and verbal communication skills in English.
• Self-motivated and able to motivate others to learn and a willingness to nurture until learning is successful.
• Strong interest in people and helping people achieve success.
• Sound knowledge of Microsoft Word, Excel and Powerpoint applications.

COMO Lifestyle Pte Ltd

Job Description

Job Summary:

Hosts are service professionals responsible for welcoming customers into the restaurant and bidding them farewell upon exit. Hosts maintain the front entryway and coat check area, check-in and seat customers, perform table and bathroom checks, oversee coat check service, and provide great overall interactions to all our customers.

Job duties and responsibilities include, but are not limited to the following:

● Completes all assigned side work related to opening and closing the front desk, coat check, and customer restrooms.

● Maintains a clean and orderly front desk with all restaurant collateral fully stocked at all times.

● Warmly welcomes all incoming customers, checks-in their reservation, and walk them to their assigned table.

● Precisely informs customers of waiting times and respects the order of arrival of customers.

● Ensures customers are rapidly and effectively cared for.

● Updates all table statuses to the podium throughout service.

● Clears and sets tables in between seatings. Ensures every table is perfectly set prior to seating customers.

● Communicates with management in real time when there are seating delays or unsatisfied customers.

● Updates client profiles on the reservation system with details such as birthdays, preferences, allergies, and more based on interactions from the team. Performs google searches and keeps thorough and up-to-date profiles on all customers and reservations.

● Responsible for training new employees as assigned.

● Assists other stations or areas of the restaurant when requested by management.

● Display knowledge of Cote brand, culture, and product.

● Maintain professional and respectful behavior when in contact with customers, management, and teammates.

● Adhere to all company policies and procedures outlined in handbooks, manuals, and other company documents.

● Attend and participate in all scheduled meetings, training sessions, and continuing education activities.

● Maintain safety, cleanliness, and sanitation standards.

Qualifications:

● Must have the ability to read, speak, understand, follow written directions, and verbal instructions in English.

● Must be reachable by email and able to communicate via phone as well.

● Communicates information effectively and efficiently.

● Excellent organizational skills and attention to detail.

● Possesses a positive, results-oriented, team-player mentality.

● Ability to perform job duties and responsibilities well and maintain professionalism and composure under pressure and in a high-paced and at times stressful environment.

● Ability to under pressure and maintain professionalism when working under stress.

● Knowledge of workplace safety procedures and local Health & Safety Standards.

● Food Handler’s Certification or the ability to obtain in accordance with local regulations and/or Company policy.

● Able to work a flexible schedule in order to accommodate business levels (weekend, nights, and holiday availability required)

● Familiarity with restaurant management software such as point of sales, reservations management, inventory management, Microsoft Office, and Google Workspace.

● Excellent communication with management and teammates.

OUE Limited

Job Description

The Front Office Executive greets and registers guests, providing prompt and courteous service. He/ she checks guests in and out, resolving guest challenges throughout their stay in our hotel during the assigned shift. This role upgrades guests as required and promotes the hotel’s services.

What will I be doing?

As the Front Office Executive, you will be responsible for performing the following tasks to the highest standards:

• Complete the registration process by inputting and retrieving information from a computer system, confirming relevant information including number of guests and room rates.
• Understand departmental objectives for self and team, and work together to achieve the goal accordingly.
• Promote Hilton Honours and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honours members receive personal and professional service that recognizes them as important guests and that their benefits are received.
• Ensures guests know the location of rooms containing room keys, tokens of our appreciation, gifts, etc., to guests.
• Ensure rooms and services are correctly accounted for within guests’ statements, properly stating services provided by the hotel.
• Assist guests with payments or charges, accepting and recording vouchers, credits, traveller’s checks and other forms of payment.
• Greet guests with a friendly and sincere welcome in a positive and clear speaking voice, listen and understand requests, respond with appropriate actions and provide accurate information such on outlet hours, special VIP programs, events, etc.
• Receive special requests from guests and respond appropriately or forward requests to appropriate team members for their decisions and actions.
• Promptly answer the telephone and email inquiries, inputting messages into the computer and advising other team members of special guests’ needs.
• Retrieve messages and communicate the content to guests, retrieving mail, packages and facsimiles or other special items for guests as requested.
• Record guests’ complaints, conducting thorough research to develop the most effective solution and negotiate results.
• Listen and extend assistance in order to resolve problems raised by guests.
• Remain calm and alert especially during emergency situations and heavy hotel activity.
• Plan and implement detailed steps by using experienced judgment and discretion.
• Actively take part in training where and when required, attending formal training sessions and on the job trainings to ensure standards and develop skills and abilities.
• Contribute to the hotel and team by sharing new ideas and suggestions for improvements, being innovative and creative to provide quality service to team members and guests.
• Take on an active role in the Executive Lounge team, ensuring effective communication and working as a team in order to reach goals and targets.
• Create a warm and welcoming arrival for guests, ensuring that they feel welcome and “at-home” upon arrival.
• Check-in guests in accordance with their reservation details, ensuring that the registration cards are completed, reservation information confirmed, Hilton Honours and Frequent Flyer numbers enquired about, and method of payment is secured.
• Handle complaints promptly and efficiently, taking the necessary action, and informing the Duty Manager/ Assistant Manager, Front Office to follow-up where appropriate including all operational issues.
• Follow-up with all guests to ensure satisfaction with problem resolution.
• Maintain awareness of guests’ profile and specific preferences, ensuring that they are acted upon for each reservation.
• Ensure that VIP guests are treated personally and recognized as an individual.
• Liaise with Sales, Reservations and the Business Development teams to handle corporate guests.
• Ensure a prompt and efficient departure, by settling guests’ accounts as per billing and reservation instructions, ensuring that all guests’ folios are correct.
• Input information into hotel operating system regarding guests, ensuring accuracy and that all details are completed, and the information can be clearly understood by other team members.
• Apply Hilton brand standards in each and every action, acting as a role model and example of how the standards should be carried out in a practical setting.
• Knowledgeable of the hotel’s facilities and services as well as basic knowledge of Hilton brand.
• Keeping up to date with information on facilities, attractions, and places of interests, sightseeing and activities in and around the hotel.
• Effectively communicate, coordinate and cooperate with Housekeeping, F&B, Engineering, and other relevant departments.
• Report problems with hotel systems, hardware or facilities to the appropriate parties and follow-up to ensure that corrective action has been taken.
• Pass on information effectively, ensuring that all necessary details are communicated to the intended person and that any pending action is completed, and guest satisfaction is confirmed.
• Attend daily briefings, shift handovers, meetings and read the logbook on a daily basis.
• Ensure that the day-to-day functions of the front desk are completed, including but not limited to checklists, trace reports, credit limit checks, and online back-ups.
• Check registration cards, meetings and functions information, billing instructions, and reservation backup to ensure that all information received is acted upon accordingly.
• Ensure that the front desk stock is managed and not wasted, maintaining costs where applicable.
• Keep up to date and aware of competitor activities in order to be well informed.
• Adhere to the hotel selling strategy of Demand Based Pricing and maintain rate integrity by offering clear, transparent, and value for money rates to guests.
• Comply with Health & Safety, Emergency Management, the Disaster manual, Fire procedures and regulations, taking part in the fire team when and where directed.
• Adhere strictly to standard cash handling procedures, ensuring to balance float and drop the required amount, managing cash, credit card transactions, city ledgers, vouchers and all other forms of payment correctly.
• Adhere to the company’s credit policy at all times when handling cash, credit card transactions, city ledgers, LPO and third party payments for rooms, meetings, F&B and any other charges that may be incurred by guests.
• Maintain the efficiency of departure by checking all guests’ folios to ensure accuracy of charges.
• Upsell rooms to higher room and rate categories, ensuring maximum revenue generation from each guest.
• Maintain awareness of sales opportunities within the hotel, maximizing revenue in an ethical and responsible manner, adhering to Hilton brand standards and ensuring that guests receive value for money.
• Attempt to communicate with guests in guests’ native language, if necessary.
• Carry out any other reasonable duties and responsibilities as assigned.

What are we looking for?

A Front Office Executive serving Hilton Brands is always working on behalf of our Guests and working with other Team members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Able to perform moderately complex mathematical calculations without error.
• Able communicate effectively, both verbally and in writing to meet business needs.
• Able to access and accurately input information using a moderately complex computer system.
• Able to effectively deal with internal and external guests, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
• Good interpersonal skills to provide overall guest satisfaction.
• Able to work under pressure and deal with stressful situations during busy periods.
• 1 or 2 years of related working experience preferred.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Holiday Inn Singapore Atrium

Job Description

Director of Food & Beverage

ABOUT US

Travel is a journey. At Holiday Inn, we help make it a joy.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family.

Holiday Inn Singapore Atrium is a spectacular atrium-styled hotel with more than 500 rooms. It is strategically located at the fringe of the city, Chinatown and the Singapore River, served by Havelock MRT right at its doorstep.

YOUR DAY TO DAY

We serve up truly memorable experiences for our guests. But could you be our new secret ingredient? We’re searching for a Food and Beverage Manager to give our guests a taste of the high life by empowering our teams to deliver quality service and exceptional standard.

People

• Direct and manage the day-to-day F&B operations.

• Plan and assign work ensuring effective and efficient use of human resources and productivity.

• Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues.

• Promote a great working environment and teamwork through linking up with other departments to create sense of one team.

• Train colleagues to make sure they deliver with compliance and to the standards we expect.

• Attend or conduct daily briefings, Food and Beverage Meetings and other meetings as needed to obtain optimal results.

• Facilitate colleague engagement and obtain favourable outcomes in satisfaction surveys and other metrics.

Financial Returns

• Create the department’s annual budget and the setting of departmental goals

• Monitor budget and control expenses with a focus on food and beverage costs and manpower costs.

• Work with the Executive Chef and relevant Department Heads on the management of all F&B ingredients, supplies and equipment.

• Set and adhere to the standards of all F&B and relevant policies and procedures in accordance with IHG guidelines.

• Participate in the preparation of the hotel's revenue plans and marketing programmes.

Guest Experience

• Maintain an updated Hotel Policies and Procedures for the Department.

• Work with the Executive Chef to develop menus and beverage lists.

• Facilitate the maintenance of all F&B facilities including banquet and event spaces.  Ensure that they are clean, safe and properly stocked to anticipated business volume. Notify the relevant departments of any cleaning, maintenance and repair needs.

• Controls and analyses, on an on-going basis, the following:

  • Revenue and Sales

  • Costs

  • Quality and presentation of F&B

  • Marketing

  • Service and F&B standards

  • Guests satisfaction

  • Condition and cleanliness of facilities/equipment

  • Quality of entertainment, where applicable

Responsible Business

• Plan and organise successful F&B activities in the hotel.

• Monitor local competitors, trends and relevant sources and adopt best practices to optimise F&B revenue and operations.

• Responsible in keeping the property safe and secure and participate in any hotel activity related to Risks, Fire & Life safety.

• Participate in any Corporate Social Responsibility (CSR) and Sustainability programmes.

WHAT ELSE YOU NEED TO KNOW?

This position sits on the Executive Committee-level, and reports to the General Manager.  You will be managing three outlets – a full-day dining, a Chinese (Cantonese) restaurant and a lounge/bar. You will also be taking charge of banquet & events operations and in-room dining.  You may assist with other duties as assigned by management.

WHAT WE NEED FROM YOU?

1.     Degree or higher education qualification or equivalent in Hotel Management, F&B, Culinary or related fields.

2.     10 to 15 years’ in F&B operations, with the most recent experiences at a senior manager-, assistant director- or director-level.

3.     Experiences in handling alcohol- and/or halal-licensed operations would be advantageous.

4.     Demonstrated ability to interact with customers, colleagues and other stakeholders that reflects highly on the hotel and the brand.

5.     Problem solving, situational leadership and training skills preferred.

6.     Knowledge on food safety, risks mitigation and hygiene practices.

7.     High proficiency in spoken and written English and in spoken Mandarin, Cantonese and Malay.

WHAT YOU CAN EXPECT FROM US?

Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.

You will be rewarded with a suite of benefits that supports you and your family's wellbeing, including:

·                     5-days work week

·                     Duty Meal

·                     Laundry Services

·                     Birthday Off

·                     Learning and Development Opportunities

·                     Flexi Benefit

·                     Insurance Coverage

·                     Employee Room Rates and F&B discounts at all IHG properties worldwide

We are proud to be IHG and we know you will be too. Visit http://careers.ihg.com/ to find out more about us.

APPLY NOW

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

So if you can help our guests enjoy the brighter side of travel, we’d love to give you a warm welcome to the Holiday Inn Singapore Atrium family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether

Crackerjack

Job Description

*Willing to work at 4ecom J Diono St., Aseana Pasay city
Recruiting, interviewing and training staff to follow restaurant procedures
Maintaining safety and food quality standards
Keeping customers happy, getting their feedback on the experience and handling complaints
Organizing schedules, keeping track of employees’ hours and recording payroll data
Ordering food, linens, gloves and other supplies while staying within budget limitations
Supervising daily shift operations, including front- and back-of-house restaurant operations
Controlling operational costs and identifying ways to cut waste
Appraising staff performance and disciplining or retraining employees to correct poor performance