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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Waiter

This challenging full time hands-on position is for you if you:

• Providing excellent food & beverage service to hotel guests staying with us and using our meeting facilities
• Serving guests at the restaurant, bar, poolside and banqueting/ meetings of up to 250 pax
• Soliciting guest feedback to improve our F&B operation
• Perform any other duties as assigned by the hotel's management
• Work on a split shift system. 6 day work week

Position reports to the Restaurant & Banquet Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

You'll get:

• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager with a strong hospitality background.
• An environment where you're given opportunity to grow and advance in your F&B career.
• Economy air ticket, tax free salary, suitable sharing accommodation on site, laundry, staff meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

ARTEASG PTE. LTD.

Job Description

Roles & Responsibilities

• Oversee the daily store operations and its manpower planning

• Conduct monthly inventory checks in operating equipment and supplies

• Work closely with relevant personnel at all levels by maintaining an effective communication, to ensure smooth execution of various activities/promotions

• Ensure smooth operations of the store with compliance to product quality, hygiene & safety standards

• Appraise employees for their performance regularly and provide feedback to improve performance

• To maintain a sound knowledge of the menu and presentation standards for food and drinks

• Ensure that the handover, closing and opening procedures are complete in each shift

• Perform other duties/tasks as required

Requirements:

- Minimum 2 year of experience at supervisory role in managing a Cafe/Restaurant/Fast food sector or other sectors

- Good people management skills, strong communication skills and hands-on duties

- Ability to prioritize tasks and manage time effectively

- Desire to work in a fast-paced environment and work well under pressure

VJ FITNESS GLOBAL PTE. LTD.

Job Description

Elev8 Orchard is seeking enthusiastic, service-orientated and hard-working people with a love for health and fitness to join us as a Front Desk Team Member. This Front Desk Team Member must be able to work weekday mornings from 10am to 1.30pm, or weekday evenings from 4pm to 9.30pm, or weekends from 8.30am to 5.30pm.

You will be the first point of contact for our members, responding speedily to all customer issues. The responsibilities and duties of this position described here are representative of those a Front Desk Team Member. This is not a comprehensive list and other duties may be assigned.

Roles:- Enrolling customers and showing new customers around the studio - Maintaining cleanliness of studio room, common areas, front desk, lockers, shelves, hallway, toilet and changing room - Maintain product knowledge - Maintaining positive attitude and take initiative

Requirements:
- Min. GCE N/O Levels certificate
- Able to commit 3-4 shifts per week
- must be able to multi-task within a fast-paced environment
- excellent communication and problem solving skills
- Must have a positive and can-do attitude
- Must have a sense of humor
- Must be friendly but yet professional when dealing with customers
- Must be able to kneel and bend during shifts

Required work experience:
- No work experience required

Rocana Hotel

Job Description

Rocana Hotel Kuantan is hiring a Full time Front Office Executive role in Sri Dagangan Bussiness Centre, Pahang. Apply now to be part of our team.

• Looking for candidates available to work:
  • Monday: Morning, Afternoon, Evening
  • Tuesday: Morning, Afternoon, Evening
  • Wednesday: Morning, Afternoon, Evening
  • Thursday: Morning, Afternoon, Evening
  • Friday: Morning, Afternoon, Evening
  • Saturday: Morning, Afternoon, Evening
  • Sunday: Morning, Afternoon, Evening
• 2-3 years of relevant work experience required for this role
• Expected salary: RM2,800 - RM3,500 per month

The Front Office Executive (FOE) is responsible for planning, organizing, coordinating, staffing, directing, controlling and evaluating all operations of the department.

The FOE must develop long term plans while resolving daily operational issues across the entire spectrum of the department. A thorough understanding of the various components of the department organization and functions and management system is critical to the ability to lead and guide effectively.

This also applies in providing the managerial guidance and supervision for the Housekeeping Section represented by the Housekeeping Supervisor.

1.      To ensure that the respective cash floats of the Front Office Assistance are always properly maintained and procedures in opening / closing the float are adhered to. To be alert to ensure that be responsible for the safekeeping of the personal cash float, including changing to smaller denominations and the depository at the end of a respective shift.

2.      To be able to up sell room accommodation during high occupancy to maximize revenue.

3.      To provide courteous and efficient service to all in-house and city guests. To ensure all complaints and requests are immediately solved and followed through with relevant supporting departments.

4.      To greet all guests in a service oriented manner.

5.      To be familiar with the Hotel Management System and coordinate with the MIS Manager with periodical system maintenance.

6.      To be responsible for the assignment and blocking of rooms for arriving guests, especially VIPs and groups. Ensuring all allocated rooms is assigned according to requirements and to ensure no double allocating.

7.      To be able to check-in guest in a prompt and efficient manner. To update guest particulars in the system accurately and state clearly the method of payment.

8.      To ensure that any unusual happenings and incidences and all important matters still pending for follow through actions are duly recorded in the FOA Log Book.

9.       To ensure that the preparation of all the necessary material for check-in of any groups is done promptly.

10.  To ensure that all cashiering transactions are balanced. Any discrepancies must be reported to the Hotel Manager for correction.

11.  To update and maintain efficiently the current room status and to inform the Superiors, should their attention be needed.

12.  To facilitate smooth check-in / out procedures.

13.  To implement effective key control procedures.

14.  To be able to propose and initiate better procedures of performing operation tasks.

15.  To be responsible for the sufficient stock of all supplies, such as printing material, forms and stationeries. To initiate replenishment as and when deem necessary.

16.  Constantly check on all forms of correspondences, such as messages / mails / parcels are promptly delivered.

17.  To coordinate with Housekeeping Department to solve room discrepancies.

18.  Able to handle guest complaints and report to Superior the nature of complaints and action taken.

19.  Ensure hotel guests are registered in accordance with Front Office policies and procedures.

20.  To submit the attendance report and overtime requests by 20th of each month to the Human Resource Department.

21.  To assist the Hotel Manager in formulating / setting up / updating / the Front Office Department standards and Policies and Procedures.

22.  To undertake any other related duties that may be assigned from time to time.

23.  To perform other duties assigned by the Management from time to time.

Luxury Hotels & Resorts (Thailand) Ltd.

Job Description

SUPREMACY CLEANING PH INC

Job Description

At LAUNDRY KING, we're not just offering a job – we're inviting you to be part of a transformative journey in the laundry service industry. 

Our vision extends far beyond clean linens; we're building an empire of excellence in Coron and beyond.

 

Why LAUNDRY KING is Your Ultimate Career Destination

LAUNDRY KING represents more than a workplace – we're a professional ecosystem designed for ambitious individuals who want to:

• Accelerate Their Career: From day one, you'll be positioned at the forefront of a rapidly expanding 5-star laundry service.

• Drive Innovation: Help shape our strategy to become Palawan's #1 laundry service within 6 months.

The Opportunity of a Lifetime

As our Laundry King Supervisor, you're not just assisting our operations manager – you're architecting our success.

This role offers:

• Competitive salary structure.

• Accommodation & Utility bills paid for.

• Clear pathway to leadership progression.

Key Responsibilities:

Operational Excellence

• Spearhead daily operations, ensuring unparalleled efficiency and quality.

• Assisting the manager in refining SOPs to maximize productivity.

Leadership and Team Development

• Cultivate a high-performing team through strategic leadership.

• Optimize staff scheduling when required.

• Foster a culture of collaboration and continuous improvement.

Customer Experience Mastery

• Elevate customer service to unprecedented levels.

• Suggest strategies and plans to enhance customer satisfaction and loyalty.

• Create an environment that exudes professionalism and welcome.

Financial Acumen

• Conduct in-depth analysis of sales trends to inform business strategy.

• Implement cost-effective measures without compromising our premium service.

Health & Safety Leadership

• Ensure rigorous compliance with health and safety regulations.

• Develop and implement comprehensive safety training programs.

Qualifications of Our Ideal Candidate

• Proven track record in managing high-profile laundry or hospitality operations.

• Exceptional leadership skills with the ability to inspire and guide a diverse team.

• Meticulous attention to detail and unwavering commitment to excellence.

• Strong financial acumen and reporting capabilities.

• Proficiency in Google Workspace and modern business technologies.

• Outstanding communication skills and a passion for customer service excellence.

• Ambition to help build an empire and play a pivotal role in a 5-star rated Philippine corporation.

Join LAUNDRY KING – Where Your Career Ambitions Become Reality and You Shape the Future of Laundry Services in the Philippines

Four Points by Sheraton Palawan Puerto Princesa

Job Description

SUPREMACY CLEANING PH INC

Job Description

At LAUNDRY KING, we're not just offering a job – we're inviting you to be part of a transformative journey in the laundry service industry. 

Our vision extends far beyond clean linens; we're building an empire of excellence in Coron and beyond.

 

Why LAUNDRY KING is Your Ultimate Career Destination

LAUNDRY KING represents more than a workplace – we're a professional ecosystem designed for ambitious individuals who want to:

• Accelerate Their Career: From day one, you'll be positioned at the forefront of a rapidly expanding 5-star laundry service.

• Drive Innovation: Help shape our strategy to become Palawan's #1 laundry service within 6 months.

The Opportunity of a Lifetime

As our Laundry King Supervisor, you're not just assisting our operations manager – you're architecting our success.

This role offers:

• Competitive salary structure.

• Accommodation & Utility bills paid for.

• Clear pathway to leadership progression.

Key Responsibilities:

Operational Excellence

• Spearhead daily operations, ensuring unparalleled efficiency and quality.

• Assisting the manager in refining SOPs to maximize productivity.

Leadership and Team Development

• Cultivate a high-performing team through strategic leadership.

• Optimize staff scheduling when required.

• Foster a culture of collaboration and continuous improvement.

Customer Experience Mastery

• Elevate customer service to unprecedented levels.

• Suggest strategies and plans to enhance customer satisfaction and loyalty.

• Create an environment that exudes professionalism and welcome.

Financial Acumen

• Conduct in-depth analysis of sales trends to inform business strategy.

• Implement cost-effective measures without compromising our premium service.

Health & Safety Leadership

• Ensure rigorous compliance with health and safety regulations.

• Develop and implement comprehensive safety training programs.

Qualifications of Our Ideal Candidate

• Proven track record in managing high-profile laundry or hospitality operations.

• Exceptional leadership skills with the ability to inspire and guide a diverse team.

• Meticulous attention to detail and unwavering commitment to excellence.

• Strong financial acumen and reporting capabilities.

• Proficiency in Google Workspace and modern business technologies.

• Outstanding communication skills and a passion for customer service excellence.

• Ambition to help build an empire and play a pivotal role in a 5-star rated Philippine corporation.

Join LAUNDRY KING – Where Your Career Ambitions Become Reality and You Shape the Future of Laundry Services in the Philippines

Raksha Global

Job Description

About the role

Raksha Global is seeking a talented and customer-focused Front Desk Associate to join our team at our hotel in Simpang Ampat Penang. As a Front Desk Associate, you will be responsible for delivering exceptional customer service to our guests and ensuring the smooth day-to-day operations of our hotel's reception area. This is a full-time role based on-site in Simpang Ampat Penang.

What you'll be doing

What we're looking for

What we offer

At Raksha Global, we are committed to the growth and development of our employees. We offer a competitive salary, comprehensive benefits package, and a supportive, collaborative work environment. You'll have the opportunity to learn and grow within our organisation, and be a part of a team that is dedicated to creating unforgettable experiences for our guests.

About us

Raksha Global is a leading hotel and hospitality group with a growing presence in the Asia-Pacific region. Our mission is to provide exceptional hospitality experiences that exceed the expectations of our guests. With a focus on innovation, sustainability, and continuous improvement, we strive to be the employer of choice in the industry.

If you're ready to be part of a dynamic and rewarding team, we encourage you to apply for this exciting Front Desk Associate role with Raksha Global. Click the "Apply Now" button to submit your application.

HT F&B PTE. LTD.

Job Description

We require split shift and 6 working days

Need to work on saturday and sunday

Off day will be on one of the weekday

Working hours from 4am to 7am and 9am to 2pm each shift have 30 minutes break.

Transportation for midnight shift are provided

Meals are provided

Non Halal foodshop

Chinese Cuisine

Millennium & Copthorne International Limited

Job Description

The Director of Operations is a key member of our leadership team, responsible for overseeing the smooth and efficient day-to-day operations of the entire hotel. You will ensure exceptional guest service, manage departmental budgets and staff, and implement strategies to maximize guest satisfaction and profitability. Handle any other general tasks and special projects assigned.

• Lead and supervise department heads across all areas of the hotel, including housekeeping, front office, food and beverage, maintenance, and engineering.
• Develop, implement, and monitor operational systems and processes to ensure efficient and timely completion of tasks.
• Work closely with department heads to set departmental goals, budgets, and performance metrics.
• Analyze data and reports to identify areas for improvement and implement cost-saving initiatives.
• Ensure adherence to brand standards, safety protocols, and guest service excellence.
• Oversee staff recruitment, training, and development to create a highly motivated and engaged team.
• Maintain positive relationships with vendors and suppliers to secure the best possible rates and services.
• Conduct regular inspections to ensure the hotel's facilities and equipment are well-maintained and meet safety standards.
• Respond to guest inquiries and complaints promptly and professionally, working to resolve issues and ensure guest satisfaction.
• Stay abreast of industry trends and best practices, implementing innovative strategies to improve hotel operations.
• Prepare reports for senior management on the hotel's performance and identify areas for improvement.

• Bachelor's degree in hospitality management or Business Administration.
• Minimum 10 years of experience in hotel operations management, with a proven track record of success.
• Strong understanding of all departments within a hotel operation.
• Excellent leadership, communication, and interpersonal skills.
• Proven ability to develop and motivate a team environment.
• Data-driven approach to problem-solving and decision-making.
• Excellent analytical and financial skills.
• Strong commitment to guest satisfaction and service excellence.

Director

Full-time

Management, Strategy/Planning, and Customer Service

Hospitality

HIGHLAND SUMMIT HOLDINGS PTE LTD

Job Description

JOB SUMMARY

The Chief Operating Officer (COO) will lead the establishment and expansion of a food and franchise business, overseeing the launch, standardization, and scaling of multiple F&B outlets. This role requires expertise in startup operations, franchise development, multi-unit management, and strategic growth. The COO will focus on building operational frameworks, optimizing processes, ensuring quality control, and driving profitability in a rapidly growing food service brand.
KEY RESPONSIBILITIES

Business Establishment & Franchise Development

• Lead the setup and expansion of a new food & beverage brand, chain, or franchise model from concept to full operation.
• Develop and implement franchise operation models, manuals, and guidelines to ensure brand consistency.
• Oversee the site selection, lease negotiation, and store design process for new outlets.
• Develop and execute a scalable expansion plan, ensuring operational feasibility and market readiness.

Operational Strategy & Multi-Outlet Management

• Create and standardize SOPs (Standard Operating Procedures) for kitchen operations, service quality, and customer experience.
• Set up supply chain logistics, vendor partnerships, and procurement systems to support multiple locations efficiently.
• Ensure seamless coordination across kitchen, front-of-house, delivery, and digital ordering systems.
• Implement cost control measures, improving operational efficiency and profit margins.

Financial Performance & Profitability

• Develop and manage P&L (Profit & Loss) statements, budgets, and financial forecasts for all outlets.
• Optimize pricing strategies, menu engineering, and revenue generation streams (dine-in, takeaway, delivery, and catering).
• Identify cost-saving opportunities without compromising quality or customer experience.

Supply Chain, Procurement & Quality Control

• Establish a robust supply chain with competitive vendor agreements and cost-efficient procurement strategies.
• Ensure adherence to food safety regulations, HACCP standards, and quality assurance protocols.
• Implement inventory management systems to minimize waste and improve stock control.

Customer Experience & Brand Positioning

• Develop and implement customer service training programs to ensure excellence across all outlets.
• Monitor customer feedback, online reviews, and market trends to refine service and product offerings.
• Work closely with marketing teams to create brand awareness, loyalty programs, and promotional campaigns.

Leadership & Team Development

• Build and develop a high-performing operations team, including regional managers, franchise partners, and store teams.
• Design and execute training programs for staff and franchisees to ensure consistent operations.
• Foster a culture of innovation, teamwork, and continuous improvement.

Digital Transformation & Technology Implementation

• Implement POS (Point of Sale) systems, digital ordering platforms, and CRM solutions to enhance operational efficiency.
• Integrate data-driven decision-making to optimize supply chain, staffing, and customer engagement.
• Leverage automation and AI-based analytics for inventory, demand forecasting, and customer preferences.
  

QUALIFICATIONS

This position requires relocation to Chiang Mai, Thailand with Visa and Work Permit provided.

Education:

• Bachelor’s degree inฺ Business, Hospitality, Food Science, or a related field; MBA preferred.

Experience:

• Minimum 12 - 15 years in F&B operations, franchise development, or restaurant chain management, with at least 5+ years in a senior leadership role (COO, VP of Operations, or equivalent).
• Proven track record in launching and scaling multi-unit food businesses, franchise models, and high-growth F&B operations.
• Strong financial acumen with experience in budgeting, cost control, and revenue optimization.
• Expertise in supply chain management, food safety regulations, and customer service excellence.
• Ability to lead, mentor, and scale teams while ensuring operational consistency across multiple locations.

KEY COMPETENCIES

• Restaurant & Franchise Business Setup
• Strategic Planning & Business Expansion
• Multi-Unit Operations & Performance Management
• Financial Acumen & Cost Optimization
• Supply Chain & Vendor Negotiation
• Customer Experience & Service Excellence
• Digital & Technological Integration in F&B
• Leadership & People Development

Accor Asia Corporate Offices

Job Description

Company Description

Join us at Accor, where life pulses with passion!

As a pioneering in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.

By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfill yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart , Join us and become a Heartist .

Job Description

Job Purpose

This position is responsible for ensuring the efficient operation of the hotel property and all its equipment, ancillary maintenance and repair services and protection of the Owner's asset. Structural aspects of the hotel as well as the maintenance of grounds and external facilities fall within the span of responsibility of the Chief Engineer.

Primary Responsibilities

Operation

1. Conduct daily briefings and ensure that all pertinent information is well received by team members.
2. Supervise and manage daily activities of the department.
3. Ensure that all team members are properly trained and have the tools and equipment needed to effectively carry out their respective job duties.
4. Educate/train team members on current safety issues to ensure compliance with all local laws and safety regulations.
5. Work with Design and Construction team, engineers, and/or outside architects regarding renovations and other such projects; contact contractors for bids and meet with appropriate construction supervisors.
6. Supervise the maintenance and repair of the interior and exterior of buildings, hotel rooms and contents.
7. Ensure the execution and achievement of the hotel's preventive maintenance program.
8. Establish and maintain procedures with regards to the security and replenishment of the hotel’s inventory and assets, such as (not limited to) tools, supplies, equipment, furniture, televisions, etc.
9. May be responsible for determining the security requirements necessary to ensure that hotel property, employees, guests and patrons are protected against theft, crime, and other hazards, and/or manage the relationship with a third-party security firm contracted for such purposes.
10. Monitor budget and control expenses within all areas of the department.
11. Participate in the preparation of the annual departmental operating budget and financial planning.

Team Management

1. Plan for future staffing needs.
2. Interview, select and recruit team members.
3. Identify and develop team members with potential. Mentor and train appropriate employees for upward growth.
4. Conduct performance reviews with the team.
5. Constantly monitor team members’ appearance, attitude and degree of professionalism.
6. Develop, conduct and maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business.
7. Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service.
8. Prepare payroll and gratuity reports.
9. Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify operational issues and provide a regular forum for department communication.

Other Responsibilities

1. Be fully conversant with hotel fire & life safety/emergency procedures.
2. Comply with hotel and department policies and procedures at all times.
3. Attend all briefings, meetings and trainings as assigned by management.
4. Report for duty on time wearing clean and complete uniform at all times.
5. Maintain a high standard of personal appearance and hygiene at all times.
6. Perform other reasonable duties assigned by the Management of the Hotel.

Qualifications

• Bachelor’s degree in Engineering.

• Minimum 5 - 10 years of relevant experience in a similar capacity.

KOS International Limited

Job Description

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from KOS International Limited

Job Responsibilities:

Provide strategic leadership and guidance to optimize financial performance, drive employee development, deliver a unique guest experience, maintain brand standards, and strengthen the hotel’s presence in the local community. Act as the General Manager in their absence.

• Assist the General Manager in developing, implementing, and monitoring financial and operational strategies to enhance guest satisfaction, increase sales, and maximize profitability.
• Offer recommendations for improving hotel assets and fostering brand loyalty.
• Mentor, coach, and provide ongoing feedback to team members, addressing conflicts, boosting performance, and celebrating achievements.
• Oversee daily operations, set clear performance goals, and support the professional development of team members.
• Foster a collaborative environment, ensuring seamless communication and coordination with department heads to maintain high service standards.
• Build and maintain strong relationships with guests, potential clients, company stakeholders, community leaders, government representatives, travel industry professionals, suppliers, and competitors.
• Ensure exceptional guest satisfaction by upholding quality service and amenities.

How to Proceed:

Interested applicants kindly forward the latest copy of your resume in MS Word format (with details of your last drawn and expected salaries) to

Only shortlisted candidates will be notified.

EA Licence No: 23S1522

Registration No: R1107654

Mid-Senior level

Full-time

Management, Strategy/Planning, and Customer Service

Hospitality

INTERNATIONAL PEOPLE SOLUTIONS

Job Description

Job description

We're on the hunt for a skilled Chief Operating Officer for our client, a major player in the mobile advertising scene. This is a bit hush-hush, but we need someone with serious experience in growing companies, especially in the ad game. You'll be the right-hand person to the CEO, making things happen and streamlining operations.

About the Role: Our client is making waves in the mobile advertising world, focusing on their own tech and O&O inventory. They're big in two areas:

1. Gaming: Think Rewards Technology & own app. Gamers make money, developers get ad profits. Win-win, right?

2. Non-Gaming: In-house software for Fintech, Insurance, Shopping, and more.

Your Responsibilities:

Team Building/Development:

• Create a work vibe that everyone loves.
• Train and develop the crew to be all-around stars.
• Set policies that keep the culture on point.
• Make sure everyone's got a clear path for career growth.
• Be the mentor everyone wishes they had.
• Help pick the right folks who fit right in.

Operational Efficiency:

• Make sure every department is running smoothly.
• Handle day-to-day business stuff and coordinate with all the departments.
• Automate tasks so everyone can be super productive.
• Team up with the CEO/Product squad for features that make life easier.
• Keep the money stuff in check, making sure everyone gets paid on time.
• Set up KPIs and reports so each department knows how awesome they're doing.
• Tech integration with MMPs? Yeah, you got that covered.
• Support teams? Make 'em efficient and automate problem-solving.

Management Duties:

• Team up with the CEO to make the company dreams a reality.
• Dive into new areas of business that could be the next big thing.
• Make sure the CEO has the lowdown on the company's financial game.
• Help with financing and investment stuff.
• Build a stellar executive team.

• 5+ years in operations management.
• Know the ins and outs of (mobile) advertising and gaming and how different departments operate.
• Budgeting and forecasting experience.
• Proven track record of growing companies from startup to established.
• Experience managing tech teams.
• Familiarity with support systems like Intercom.
• Expertise in hiring and team-building.
• Highly organized and adept at prioritizing.
• Strong communication skills, both verbal and written.
• Proficient in conflict resolution.

If you're up for the challenge and ready to be the COO superhero, hit us up! This gig is the next big thing, and we want you on the team. Apply now, and let's make some waves together!

Paradox Clarke Quay Pte. Ltd.

Job Description

The main responsibilities and tasks of this position are listed as, but not limited to the following:

Sales Strategy and Planning:

• Collaborate with the Director of Sales to develop effective sales strategies, drive results, and support the team in identifying and capitalizing on opportunities to exceed both personal and team revenue goals.
• Review business pace, analyze market trends, assess competitor performance, and gather client feedback to adjust sales strategies and identify new business opportunities.
• Assist in the preparation of the annual sales plan, including setting sales targets and identifying key market segments to focus on.

Team Leadership and Development:

• Supervise the Sales team, ensuring that service standards and operational processes are consistently upheld.
• Assist in the training and development of junior sales staff, providing coaching and creating opportunities for skill enhancement to foster future organizational capability.
• Foster a culture of cooperation and trust among colleagues, supervisors, and teams across departments to achieve positive and cohesive results.

Client Relationship Management:

• Based on assigned portfolio, build and maintain strong relationships with key corporate procurement teams, meeting planners, incentive buyers, bookers, airlines, tour operators, and wholesalers.
• Develop and execute strategies to attract new clients while retaining existing ones, ensuring long-term business relationships and repeat bookings.
• Promote the hotel through consistent sales activities, including face-to-face visits, entertainment, hotel tours, product presentations, and attending key networking events.
• Engage with guests from major event organizers staying at the hotel to ensure satisfaction and foster loyalty.
• Resolve client issues or concerns promptly to maintain positive and lasting relationships.
• Actively support and participate in all client-related engagement activities to enhance client satisfaction and loyalty.

Business Development:

• Prospect new clients, manage incoming leads, and work diligently to close sales deals in line with revenue targets.
• Monitor short-term forecasts and hotel performance to identify periods of low occupancy and develop targeted strategies to fill gaps.
• Provide suggestions to regain lost accounts and implement special programs to increase productivity, occupancy, average rates, and overall revenue during challenging periods.
• Develop a prospect list targeting potential business from competitor hotels to increase business volume.
• Identify and source new business opportunities, including all revenue-generating areas to maximize overall hotel revenue.

Account Management:

• Review and analyze account portfolio regularly with sales team, presenting performance analysis and forward action plans to senior sales leader.
• Monitor key accounts, bookers, and customers, ensuring continuous engagement and satisfaction.

Sales Operations:

• Oversee the preparation and management of all sales contracts, proposals, and agreements, ensuring accuracy and compliance with hotel policies.
• Collaborate closely with the Revenue Management team to optimize room inventory and pricing strategies in alignment with market demand.
• Coordinate with other departments (e.g., Banquet, Operations, Front Office) to ensure seamless service delivery and client satisfaction.
• Ensure that all incoming correspondence and telephone inquiries are handled efficiently and in a timely manner.
• Attend trade shows, industry events, and networking opportunities to increase brand visibility and generate leads.
• Actively participate in hotel meetings, contributing to the development of broader hotel strategies and initiatives.

Marketing and Promotional Activities:

• Coordinate the development of promotional materials with marketing team
• Ensure that all sales materials, presentations, and proposals reflect the hotel’s brand and messaging.
• Attend key sales and PR-related events to effectively promote the hotel.

Market Analysis and Reporting:

• Conduct thorough research to identify market trends and opportunities for business growth.
• Assist in tracking and reporting on sales performance, client satisfaction, and key metrics.
• Understand competitors' strengths, weaknesses, and pricing strategies to maintain a competitive edge.
• Stay informed about market dynamics, client demographics, seasonal trends, and industry developments to keep the hotel ahead of the competition.

Budget and Financial Management:

• Monitor departmental expenses to ensure they remain within budget while maximizing revenue generation.

Administrative Duties:

• Maintain accurate records of client interactions, sales activities, and group details using the hotel’s CRM system.
• Prepare regular reports on sales performance, client feedback, and market trends.
• Provide feedback and suggestions for continuous improvement in sales processes.
• Ensure compliance with all hotel policies and procedures, as well as relevant legal and regulatory requirements.

Other Responsibilities:

• Stay updated on industry trends and best practices to maintain a competitive edge.
• Perform any other duties that may be assigned by Management, demonstrating flexibility and a strong commitment to the hotel's success.

FTDT PTE. LTD.

Job Description

Job descriptions:Manage and oversee the entire restaurant operation

• Deliver superior guest services
• Ensuring guest satisfaction
• Plan and develop the overall restaurant marketing strategy
• Respond efficiently to customer questions and complaints
• Organize and supervise shifts
• Manage and lead staff
• Coordinating daily restaurant management operations
• Delivering superior food and beverage service and maximizing customer satisfaction
• Responding efficiently and accurately to restaurant customer complaints
• Able to work on Sat, Sunday and public holidays
• Able to work from 7am

Hotel Indonesia Kempinski Jakarta

Job Description

91 BREW KOPI PTE. LTD.

Job Description

Responsibilities:

• Handle the management of coffeeshop overall work flow and maintain its standard of operation.
• Responsible in overseeing staff arrangement and provide supervision and guidnace to staff on beverage/food handling and hygiene and compliance to its standard.
• Hands on making coffee skills preferred.
• Able to provide help to stall tenants and manange their needs.
• Monitoring of daily sales and report to manager
• Able to handle customer complains and daily issues.
• MUST be able to work in shift and weekend
• Customer services oriented
• Able to work in fast pace working environment