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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Marina Bay Sands Pte Ltd

Marina Bay Sands® is Asia’s leading destination for business, leisure and entertainment delivering once-in-a-lifetime experiences. The landmark building is situated in the heart of Singapore’s Central Business District and transforms Singapore’s skyline and the country’s tourism landscape.

Job Description

Job Responsibilities

• As a Chef de Partie, you are required to work closely with the Sous Chef and Head Chef in order to assist with the preparation, cooking and presentation of produce. You are responsible for running a section with the assistance of Commis Chef
• The management of a section with the assistance of Commis Chefs
• The preparation and cooking of food to the restaurant specific standards
• Development and supervision of the Commis Chef on section
• Awareness and implementation of waste controls
• Section stock control and rotation
• Completion of the cleaning schedule for the kitchen
• Understand the functional administration of the restaurant, i.e., docket procedures, stations, table numbers, food labelling etc
• Detailed Knowledge of the full menu
• Team working
• Compliance with legal requirements under the H&S act 1974 and food hygiene
• Adherence to all policies, procedures, standards, specifications, guidelines and training programs
• Reporting of maintenance issues to the relevant parties
• All restaurant and menu standards adhered to at all times
• Food produced to highest standards and to restaurant specification
• Wastage kept to an absolute minimum
• Stock items used in the correct order
• Ability to give a detailed description of all dishes
• All health and safety requirements met and documentation including cleaning schedules and temperature records completed
• Full support given to Sous and Head Chef and colleagues
• Smooth and efficiently run section, tasks completed in a timely manner
• Regular and consistent training, coaching and support given to Commis chefs

Job Requirements

Education & Certification

• Diploma/Degree in Culinary Arts

Experience

• Minimum 5 years of experiences in a full fletch kitchen with at least 2 years in the similar capacity

Competencies

• Possess food hygiene and safety certification
• Able to work on rotating shifts, weekends & public holidays
• Possess a well-groomed, professional appearance
• Demonstrates a full understanding of their role and carries it out in line with their job description
• Works effectively with the rest of the team
• Is able to prioritize tasks and demonstrate effective time management and coordinating, controlling and managing different resources
• Communicates clearly, professionally and concisely whilst actively listening to others and giving consideration to their needs and opinions
• Tries to take the bigger picture into consideration and is confident as to when and where to seek guidance and clarity from senior members of the team.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Sarah's Miracle Pte. Ltd.

Job Description

Job Description:

• Manage and keep up smooth restaurant operations.
• Maintaining safety and food quality standards.
• Supervise both kitchen staff and waitstaff, providing necessary feedback.
• write daily budget reports on both revenue and costs.
• communicate with dinners and mitigate potential conflicts.
• organize and take stock of restaurant supplies.
• great communication, time management being proactive.
• plans and evaluates department policies, processes, planning menus.
• providing legal, financial and/or strategic advice during and of meetings
• training the senior leadership team on corporate governance matters
• keeping up to date with any regulatory or statutory changes and policies that might affect the organisation
• ensuring that policies are up to date and are approved
• overseeing daily operations and customer satisfaction in a dining establishment.
• writing reports
• collating information.
• managing office space and facilities
• identifying and monitoring risks to business performance
• administering pension schemes and share issues
• dealing with company/staff insurance policies
• managing contractual arrangements with suppliers/customers

• Bachelor’s degree in business management or computer applications or relevant qualification.
• At least 7 years’ relevant experience.
• · Leadership mentality. Being able to lead your employees is essential in manager roles.
• Time management skills, problem - solving capability, decision making skills, mentorship and ability to work under pressure.
• Strong command overall management software like applicant tracking systems, payroll systems, etc.
• Excellent knowledge of labour registration.
• Excellent communication and leadership skills.
• Strong analytical and problem-solving ability.
• Excellent ability to create a comfortable and healthy work environment for employees.
• Willing to work weekends and Public Holidays whenever required.
• Strong administrative skills and an aptitude for using IT software
• Commercial awareness
• Meticulous attention to detail
• Interpersonal skills
• Influencing skills
• The ability to take the initiative
• A flexible and practical approach to work
• Discretion and diplomacy.

BRIGHT ANGEL EMPLOYMENT AGENCY PTE. LTD.

Job Description

Strategic Planning: Formulating, implementing, and reviewing long-term business goals to drive growth and profitability.

Operational Oversight: Managing daily operations and allocating resources effectively across departments.

Financial Management: Approving organizational budgets, tracking performance metrics, and optimizing costs.

Team Leadership: Mentoring senior management, building a strong organizational culture, and overseeing performance.

Stakeholder Relations: Representing the company to investors, partners, clients, and the public

Marriott International

Job Description

KMAC International Pte Ltd

KMAC International Pte. Ltd. was founded in 2010. Today, we are one of the leading company which offered cleaning solutions in Singapore. Our team of dedicated employees place particularly strong emphasis on our company’s service quality and after-sales service. We never stop learning to improve ourselves to serve our clients well. And because of this attitude throughout the company, we build strong and harmonious relationships with many customers.

Job Description

AEGEANSEA PTE. LTD.

“ ALATI, or salt from the ancient Greek word ἅλας, takes great pride in serving only the freshest produce wild-caught by the hands of the fishermen at the Aegean Sea. Donning its traditional uniform of blue and white, the casual and comfortable restaurant with an ambiance reminiscent of Cyclades opened its doors for business on 30th September, 2015. Everything in the menu, from the meat to the pastry to the bread, are made painstakingly and meticulously by hand.”

Job Description

**Primary Responsibilities:**

• Prepare and cook dishes in the menu according to restaurant's standards of quality, recipe,
consistency and time lines
• Work effectively with the kitchen team to deliver high-quality service
• Exercise cost control to minimize food wastage and spoilage
• Collaborate with Sous Chef/Head Chef to implement new menu items or systems
• Report maintenance issues to the Sous Chef/Head Chef promptly
• Strictly adhere to food safety, sanitation, and hygiene requirements
• Follow company policies, processes, and procedures
• Be flexible and assist in the kitchen during busy times as needed
• Attend trainings and meetings as required
• Other ad hoc duties as requested

**Requirements:**

• At least 4 years of relevant experience in dining cuisines
• Good communication and teamwork skills
• Ability to follow instructions and procedures
• Knowledge of cooking procedures and methods
• Experience using cutting, cooking, and baking tools
• Ability to multitask and work efficiently under pressure
• Maintain kitchen equipment and report any defects/malfunctions promptly
• Culinary diploma or related certification preferred
• Continuously upgrade culinary skills through training or self-study
• Culinary diploma or related certification preferred
• Experience in Mediterranean cuisine is advantageous

• 5 days working week

• Sundays closed.

• meal allowance provided

The Ascott Limited

Since pioneering Asia Pacific’s first international-class serviced residence with the opening of The Ascott Singapore in 1984, Ascott has grown to be a trusted hospitality company with more than 950 properties globally. Headquartered in Singapore, Ascott’s presence extends across more than 220 cities in over 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA.

Job Description

Job Description & Requirements

You will monitor the efficiency in the implementation of procedure for services, such as maintenance of the property operations, mechanical and electrical operations, in our Serviced Residence. You will work with the Guest Service, Housekeeping and Security Departments and report directly to the Residence Manager.

Responsibilities

You will:

• Manage the smooth operations of the department, such as delegating work, communicating goals and scheduling employees to ensure full coverage on the ground

• Review and implement the Standard Operating Procedures (SOPs) and Corporate Standard and Guidelines, and ensure that the department adheres to them

• Comply and maintain Service and Product Audit by Global Operations

• Ensure employees receive skills upgrading, organise on-the-job training for employees and evaluate their effectiveness

• Evaluate employee performance and work with the Human Resource Team to provide staffing recommendations

• Promote teamwork and quality service within the team and coordination with the other departments

• Manage the expenses of the department and prepare the annual departmental operating budget and finance

• Oversee inventory control of the department and ensure all employees have the proper supplies and equipment to carry out their job responsibilities

• Coach employees on up-to-date safety matters and issues to ensure compliance with local laws and safety regulations

• Oversee the maintenance and repairs of interior and exterior of buildings, plants and equipment, apartments and its contents

• Ensure the execution and achievement of the serviced apartment’s preventive maintenance program goals

• Implement procedures to:

• Ensure the security of inventory and assets such as tools, equipment, furniture and appliances

• Replenish supplies and inventory in a timely and efficient manner

• Minimise waste

• Collaborate and act as a liaison with relevant stakeholders on the implementation of scheduled projects and maintenance work

• To take on additional specific security duties such as:

1. Conducting patrols in property

2. Note and report security and asset irregularities

3. Follow emergency response plans and relevant safety procedures

4. Assist in evacuation in the event of emergencies

• Assume other responsibilities as designated by the Residence Manager

Job Requirements

You have:

• At least 8 years of relevant work experience, with at least 3 years in the hospitality industry in a managerial capacity

• Attained at least a Degree, Diploma, Higher NITEC, NITEC in Electrical, Mechanical, Aircon Maintenance, or an equivalent vocational qualification

• Knowledge of building mechanical and electrical (M&E) maintenance related technical and analytical skills

• Management and supervisory skills

InterContinental® Singapore Robertson Quay

IHG® Hotels & Resorts has always pioneered connecting people.

Job Description

InterContinental Singapore Robertson Quay is seeking a results-driven and relationship-oriented Sales Manager to join our dynamic team.

The Senior / Sales Manager – Corporate position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives.

At InterContinental Hotels & Resorts®, we believe in Inspiring Incredible - both within our teams and in every guest experience.  With a global, cultured mindset paired with deep local expertise, we bring our unique personalities to every interaction, creating authentic and memorable moments.  Our success is driven by passionate individuals who understand hospitality inside and out.  We perform at our best by fostering a culture of excellence, engagement, and well-being - because when we invest in ourselves, we deliver exceptional experiences.  We fuel innovation by embracing diverse perspectives, leading to creative and forward-thinking solutions.  And we stand out because of our unique culture, setting us apart in the industry.

 As a colleague of InterContinental Singapore Robertson Quay, you will be part of a team that embodies this philosophy, delivering exceptional service and elevating hospitality to new heights.  If you believe in our values and want to be part of something truly special, we want you on our team!

Your Day to Day

FINANCIAL RETURNS

• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include daily sales calls, entertainment, FAM trips, trade shows, etc.

• Achieving and exceeding financial targets under the guidance of the Director of Sales

• Develops relationships within community to strengthen and expand customer base for sales opportunities.

• Manages and develops relationships with key internal and external stakeholders.

• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand.

GUEST EXPERIENCE

• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.

• Develop key relationships with key corporate accounts and grow share of the accounts.

• Identifies new business opportunities to achieve personal and location revenue goals.

• Interact with guests to obtain feedback on product quality and service levels.

• Executes and supports the company’s customer service standards.

• Emphasize guest satisfaction during all departmental meetings and focus on continuous improvement.

PEOPLE

• Promote teamwork and quality service through daily communication/briefings and coordination with other departments. Key departmental contacts include all hotel departments.

RESPONSIBLE BUSINESS

• Develop and maintain good relationships with officials and representatives of local community. groups and companies to promote new business and increase sales for the hotel.

• Perform other duties as assigned.

ACCOUNTABILITY

As a key member of the sales team, the Senior / Sales Manager is responsible for driving business growth and supporting the execution of effective sales strategies that enhance overall revenue performance. This role takes ownership of client relationship management, pipeline development, and the achievement of sales targets, while ensuring a high standard of service and professionalism. The Sales Manager works in close collaboration with cross-functional teams to uphold brand standards and deliver tailored solutions that meet client needs, contributing to long-term business success.

QUALIFICATIONS AND REQUIREMENTS

• Bachelor’s degree or Diploma in Sales & Marketing, Hotel Management, Business Administration, or related field preferred and 3 plus years’ hotel management experience. Experience in the field of catering and event services preferred. Must speak fluent English.

• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

• Understanding of microeconomics as it applies to hotel business.

• Strong computer skills are required. Delphi Sales & Catering experience preferred.

• Strong reading and writing abilities are required.

• Problem solving, reasoning, motivating, organizational and training abilities are used often.

• Ability to travel to attend workshops, specialized training and or certifications.

• May be required to work nights, weekends, and/or holidays.

What we offer
We’ll reward your hard work with a competitive salary and a comprehensive benefits package – including generous room and dining discounts, exceptional training opportunities and a strong support for your ongoing career development.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics.  As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives.  You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve – visit www.http://careers.ihg.com to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Far East Hospitality

Far East Hospitality Holdings Pte Ltd (Far East Hospitality), a premier hospitality assets owner and operator, is a 70-30 joint venture formed in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited. In the same year of its formation, Far East Hospitality through its wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, completed a 50-50 joint venture with Australia’s Toga Group.

Job Description

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 10 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, A by Adina, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 17,000 rooms under management across over 100 hotels and serviced residences in ten countries - Australia, Austria, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand, Singapore and Switzerland - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).

• Responsible for ensuring the proper, efficient, and profitable functioning of the Hotel.
• Supervise sections in the Front Office, including reception, cashier, telephone, reservation, and baggage services. Monitor staff members' conduct and job performance and to project a positive corporate image to guests.
• Provide prompt, courteous, and efficient service to guests and handle guest complaints with tact and diplomacy. Assist in guest check-ins and check-outs.
• Assist in inspecting rooms assigned to VIPs before their arrival, escort VIPs to their rooms and ensure complimentary amenities are provided. Inform relevant departments about VIPs' arrival.
• Check the Logbook for messages and follow up actions at the beginning of each shift. Issue keys to authorized personnel only and initiate correspondence regarding enquiries, reservations, and complaints. Monitor housekeeping discrepancy reports and take corrective actions when necessary.
• Handle security-related matters, such as directing guests reporting incidents or theft and addressing guest conduct issues with the Security Department.
• Maintain the cash float amount according to expected occupancy. Authorize rate and room changes, paid outs, cash advances, and acceptance of cheques following procedures and credit policies.
• Take charge of training all reception staff members, include planning, organizing and conducting on-the-job training.
• Conduct spot checks on outlets in the absence of the Outlet Manager.
• Monitor room inventory closely to maximize room utilization and generate higher revenue. Collaborate with Sales to optimize revenue and occupancy from group allotments.
• Take on the responsibility of evacuating staff members and guests during a fire in the absence of the Safety & Fire Manager. Attend CERT training as required by law and regulations.
• Perform any other duties assigned by supervisors, carrying them out diligently and professionally.

• Minimum Diploma in Hospitality, Tourism, or related field.
• At least 2-3 years of Front Office or supervisory experience in the hotel industry.
• Proficient in Opera PMS or other hotel management systems.
• Hospitality certifications (e.g., CERT, service excellence, leadership, or operations) are an advantage.
• Strong leadership, communication, and problem-solving skills.
• Service-oriented with the ability to handle guest feedback and operational issues effectively.
• Well-groomed and professional in appearance and demeanor.
• Willing to work rotating shifts, weekends, and public holidays.

Locations Available:

• The Barracks Hotel Sentosa
• Oasia Resort Sentosa
• Village Hotel Sentosa

FK DUNAMIS GROUP PTE. LTD

FK Dunamis Group Pte Ltd and its subsidiaries manage the Hachi Group of restaurants in Singapore comprising of Hachi Restaurant at the iconic National Gallery Singapore, The Public Izakaya at 100AM Shopping Mall, The Public Izakaya 2 and Hoppy Bar at Altez. Our restaurants, which are all located in the CBD area, deliver a range of Japanese cuisines from omakase fine dining to casual izakaya operations in the most authentic and true to concept Japanese approach. In addition to the operating restaurant business, the Group has diversified interests in developments in Japan and Indonesia.

Job Description

Job Description & Requirements

-Daily Culinary Duties of Preparation, Cooking & Serving of dishes to Customers.
-Works with Owner and other Chefs to create new seasonal dishes as and directed by Owner.
-Understands and works with supplier to anticipate procurement, delivery and maintain minimal inventory count.
-Monitors and undertakes to maintain costs within guidelines.
-Assist to train and guide junior chefs.
-Has broad spectrum of basic Japanese culinary techniques
-Able to track and deliver latest dining trends and menus.

Thank you for your interest in our company, please email your resume to hr•@fkdunamis.com, and we will reach out to you if your application is found suitable.

Tung Lok Millennium Pte Ltd

Tung Lok Group, established in 1984, is Singapore’s leading restaurant group with more than 40 restaurants in Singapore, China, Japan, Indonesia, and Vietnam. Its restaurants, renowned for its quality and distinctive character, offer a variety of cuisines such as Cantonese, Northern Chinese, Vegetarian, Seafood specialities, Western, Japanese, and trendsetting Global Chinese cuisine, executed by talented and award-winning masterchefs.

Job Description

Responsibilities:

• Oversee and coordinate daily catering operations and event execution
• Liaise with clients to understand requirements and ensure excellent service delivery
• Monitor food quality, hygiene, and compliance with food safety regulations
• Manage inventory, supplies, and operational costs
• Resolve customer feedback and operational issues promptly
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Proven experience in a similar role within a high-volume or upscale restaurant environment
• Strong knowledge & leadership of restaurant operations, service standards, organizational, and problem-solving skills
• Excellent customer service and communication skills
• Problem-solving and conflict-resolution abilities
• Able to work on weekends and public holidays
• Ability to work in a fast-paced environment

Whatsapp91•••574 for more information

Han's (F&B) Pte Ltd

Han's is a homegrown family-friendly cafe that has been serving a wide variety of everyday fare since 1978. This includes local and western favourites, asian and western pastries, and a wide collection of cakes.

Job Description

Job Description

1. Sales & Business Results

· Consult and is accountable for creating a positive work environment while working closely with the Direct Supervisor and Outlet Team to create and accomplish business, in terms of QSC, Sales, People and Profits objectives.

· Adhere to Han’s standards and service levels to increase sales and minimize costs, including food, beverage, supplies, utility and labor costs.

· Utilise all informational resources available including P&L and Customer Feedbacks information and etc, to identify opportunities and threats and develop business plan to optimise organisation potential.

· Develop recruitment and training plan with supervisor to ensure stores are appropriately staffed with productive staff.

· Support and assist immediate superior towards achieving store and area results.

· Ensure service staffs perform suggestive selling at all times to increase sales, average check and meet promotion target.

· Ensure proper execution of market wide promotions.

· Monitor and analyse outlet’s business results. Initiate and periodically develop business plan to improve stores’ results with supervisor.

· Support, coach and coordinate implementation and execution of new products and business/ training processes consistently within the store.

· Follow up and lead the team to meet outlet’s Monthly Sales and New Product Promotion Targets.

· Collate customers’ feedbacks and suggest ideas or recommend actions.

· Suggest Local Store Marketing activities for the outlet, monitor and evaluate the results and effectiveness.

· Engage in effective resource deployment to optimise resources for assigned outlets.

· Assist Area Manager to achieve business results and optimizing the resources which include people deployment, stocks, coaching or training, etc.

2. Safety & QSC

· Support, coach and consult team to produce consistently high levels of QSC, safety and sanitisation standards and guidelines.

· Comply with company’s guidelines and empowerment to recover customers.

· Manage customer complaints of the assigned stores professionally and timely.

· Submit Incident Report inclusive of actions taken for customers’ feedbacks and stores’ incidents timely according to company guidelines.

· Ensure storage and usage of food products/ingredients based on First-In-First-Out and First-Expire-First-Out guidelines.

· Ensure that proper security procedures are in place to safeguard staff, customers and company assets.

· Ensure safe environment to reduce the risk of injury and accidents. Complete incident reports promptly in the event a customer or employee is injured.

· Conduct Outlet’s Cash Audit, Food Safety and QSC Audit. Develop action plan where necessary.

· Uphold Han’s and outlets’ image and cleanliness in ensuring store structures, equipment and fixtures are in good condition, clean and housekeeping duties are performed routinely.

3. People Management

· Display and reinforce teamwork and people skills to gain commitment from outlet team to deliver Excellent Food Safety and QSC standards.

· Plan, recruit and interview based on stores needs and ensure staffing objectives are met.

· Manage shift arrangements including provide daily operational decision, positioning, scheduling and planning of staff.

· Train and develop staff to ensure that assigned store is adequately staffed in order to maximise sales potential, operational efficiency and reduce staff turnover.

· Equip, enforce, educate and consult with all staff on appropriate HR policies, labour laws, security and safety procedures.

· Conduct performance appraisals and provide valuable input based on defined goals and objectives for each direct manager and staff.

· Ensures that individual development plans for service & kitchen team to Outlet Leader (all managers and staff) are implemented as per guidelines or/ and plans.

· Conduct orientation including safety briefing, and oversee the training of new direct employees.

· Consult with supervisor on building staff commitment and assist with plan to increase employee’s loyalty, satisfaction and pride.

4. Administrative and others

· Ensure stores perform shift control and all tasks consistently in accordance to standards.

· Responsible for daily sales deposit stocks ordering, month-end inventory and petty cash reimbursement in place.

· Review stores’ sales projection and complete Weekly Store Schedules to maximise the use of labour and achieve sales.

· Review and approve stores’ working hours.

· Co-develop, execute and follow up stores’ action plans in terms of People, Food, Safety, QSC, Sales and profit with supervisor.

· Perform at least one opening and one closing shift weekly at each of the assigned stores.

· Perform any other duties and responsibilities as assigned by the Direct Supervisor.

Requirements

· Nitec/Diploma in Food & Beverage Services Management or equivalent.

· Minimum 2 years of outlet managerial experience.

· Preferably working experience in the Front & Back of House Operations.

Han's (F&B) Pte Ltd

Han's is a homegrown family-friendly cafe that has been serving a wide variety of everyday fare since 1978. This includes local and western favourites, asian and western pastries, and a wide collection of cakes.

Job Description

Job Purpose:

This position is responsible for the daily operations of the respective assigned 4 - 6 outlets as well as to maximise the sales and optimise profits. He/ she has to build positive business relationship with the Outlet-in-Charge and Team.

Main Responsibilities:

1) Sales & Business Results

• Consult and is accountable for creating a positive work environment while working shoulder-to-shoulder with the Direct Supervisor and Store Teams to create and accomplish business, in terms of QSC, Sales, People and Profits objectives.
• Oversee and manage all areas of assigned outlets and make decisions on matters pertaining to assigned outlets.
• Use all informational resources available such as P&L and Customer Feedbacks information, etc, to identify opportunities and threats to build a business plan to optimize potential.
• Monitor and analyse outlets’ business results. Self-initiate and periodically develop business plan to improve stores’ results.
• Hold Monthly Area Meeting with all Outlets-In-Charge to account for business results, discuss over people development or movement and to update the team on the company and area directions or initiatives.
• Develop, execute and follow up stores’ action plans in term of People, Food Safety, QSC, Sales and Profit.

2) Safety & QSC

• Support, coach and consult teams to produce consistently high levels of QSC, safety and sanitization standards and guidelines.
• Submit Incident Report inclusive of actions taken for customers’ feedbacks and any stores’ incidents timely according to company guidelines.
• Ensure stores’ food products and ingredients store, use and sell according to First-In-First-Out and First-Expire-First-Out guidelines.
• Demonstrates and reinforces behaviors to gain commitment from Crew to Outlet Leadership Team to deliver Excellent QSC standards.

3) People

• Support, coach, consult Store-In-Charge to develop recruitment and training plan so that stores are appropriately staffed with competent staff and management team.
• Select, interview, hire, conduct On-Job-Evaluations (if necessary) and train direct reports based on areas’ needs and goals.
• Know, enforce, educate and consult with all staff on all appropriate HR policies, labor laws, security and safety procedures.
• Conduct performance appraisals and gives input based on defined goals and objectives for each direct managers and staff.
• Ensures that individual development plans for service & kitchen team to Outlet Managers are implemented as per guidelines or/ and plans.

4) Administrative and others

• Conduct Cash Audit and Food Safety and QSC Audit on the assigned stores at least once per assigned outlets on monthly basis. Coach and develop action plan with stores’ leaders.
• Review and ensure outlets’ Month-end administration and submission is timely and accurately.
• Ensure stores perform daily sales deposit, shift control, inventory ordering, petty cash reimbursement and other tasks in accordance to standards timely and consistently.
• Submit and present monthly operations sales, accountability and action plan report.

HAN'S UNION PTE. LTD.

Job Description

-Address to customers’ feedbacks and complaints promptly

-Adhere to the company’s standards and service levels to increase sales and minimize costs, including food, beverage, supplies, utility and labour costs

-Lead and motivate staffs in achieving sales target and customer’s satisfaction

-Oversee and manage all areas and business of an outlet assigned

-Ensure that all daily sales collection is in order and securely banked in

-Ensure that personnel and payroll related administrative duties are promptly followed up

-Enforce sanitary practices for food handling, general cleanliness and maintenance of kitchen and dining area

Ensure consistency and quality of food served to customers

Responsible in recruitment, development, performance appraisal, retention3, and discipline of staff in the outlet. Take appropriate measures in furtherance staff stability and uphold discipline.

Planning staff’s schedule to ensure appropriate staffing based on operational requirements

Conduct orientation and oversee training of new onboarding employees

- Passion in F&B and Service industry
- Able to work long hours including weekends and PH
- At least 1 year experience in related field.

HAN'S UNION PTE. LTD.

Job Description

Job Purpose:

This position is responsible for the daily operations of the respective assigned 4 - 6 outlets as well as to maximise the sales and optimise profits. He/ she has to build positive business relationship with the Outlet-in-Charge and Team.

Main Responsibilities:

1) Sales & Business Results

• Consult and is accountable for creating a positive work environment while working shoulder-to-shoulder with the Direct Supervisor and Store Teams to create and accomplish business, in terms of QSC, Sales, People and Profits objectives.
• Oversee and manage all areas of assigned outlets and make decisions on matters pertaining to assigned outlets.
• Use all informational resources available such as P&L and Customer Feedbacks information, etc, to identify opportunities and threats to build a business plan to optimize potential.
• Monitor and analyse outlets’ business results. Self-initiate and periodically develop business plan to improve stores’ results.
• Hold Monthly Area Meeting with all Outlets-In-Charge to account for business results, discuss over people development or movement and to update the team on the company and area directions or initiatives.
• Develop, execute and follow up stores’ action plans in term of People, Food Safety, QSC, Sales and Profit.

2) Safety & QSC

• Support, coach and consult teams to produce consistently high levels of QSC, safety and sanitization standards and guidelines.
• Submit Incident Report inclusive of actions taken for customers’ feedbacks and any stores’ incidents timely according to company guidelines.
• Ensure stores’ food products and ingredients store, use and sell according to First-In-First-Out and First-Expire-First-Out guidelines.
• Demonstrates and reinforces behaviors to gain commitment from Crew to Outlet Leadership Team to deliver Excellent QSC standards.

3) People

• Support, coach, consult Store-In-Charge to develop recruitment and training plan so that stores are appropriately staffed with competent staff and management team.
• Select, interview, hire, conduct On-Job-Evaluations (if necessary) and train direct reports based on areas’ needs and goals.
• Know, enforce, educate and consult with all staff on all appropriate HR policies, labor laws, security and safety procedures.
• Conduct performance appraisals and gives input based on defined goals and objectives for each direct managers and staff.
• Ensures that individual development plans for service & kitchen team to Outlet Managers are implemented as per guidelines or/ and plans.

4) Administrative and others

• Conduct Cash Audit and Food Safety and QSC Audit on the assigned stores at least once per assigned outlets on monthly basis. Coach and develop action plan with stores’ leaders.
• Review and ensure outlets’ Month-end administration and submission is timely and accurately.
• Ensure stores perform daily sales deposit, shift control, inventory ordering, petty cash reimbursement and other tasks in accordance to standards timely and consistently.
• Submit and present monthly operations sales, accountability and action plan report.

Han's (F&B) Pte Ltd

Han's is a homegrown family-friendly cafe that has been serving a wide variety of everyday fare since 1978. This includes local and western favourites, asian and western pastries, and a wide collection of cakes.

Job Description

Job Purpose:

This position is responsible for the daily operations of the respective assigned 4 - 6 outlets as well as to maximise the sales and optimise profits. He/ she has to build positive business relationship with the Outlet-in-Charge and Team.

Main Responsibilities:

1) Sales & Business Results

• Consult and is accountable for creating a positive work environment while working shoulder-to-shoulder with the Direct Supervisor and Store Teams to create and accomplish business, in terms of QSC, Sales, People and Profits objectives.
• Oversee and manage all areas of assigned outlets and make decisions on matters pertaining to assigned outlets.
• Use all informational resources available such as P&L and Customer Feedbacks information, etc, to identify opportunities and threats to build a business plan to optimize potential.
• Monitor and analyse outlets’ business results. Self-initiate and periodically develop business plan to improve stores’ results.
• Hold Monthly Area Meeting with all Outlets-In-Charge to account for business results, discuss over people development or movement and to update the team on the company and area directions or initiatives.
• Develop, execute and follow up stores’ action plans in term of People, Food Safety, QSC, Sales and Profit.

2) Safety & QSC

• Support, coach and consult teams to produce consistently high levels of QSC, safety and sanitization standards and guidelines.
• Submit Incident Report inclusive of actions taken for customers’ feedbacks and any stores’ incidents timely according to company guidelines.
• Ensure stores’ food products and ingredients store, use and sell according to First-In-First-Out and First-Expire-First-Out guidelines.
• Demonstrates and reinforces behaviors to gain commitment from Crew to Outlet Leadership Team to deliver Excellent QSC standards.

3) People

• Support, coach, consult Store-In-Charge to develop recruitment and training plan so that stores are appropriately staffed with competent staff and management team.
• Select, interview, hire, conduct On-Job-Evaluations (if necessary) and train direct reports based on areas’ needs and goals.
• Know, enforce, educate and consult with all staff on all appropriate HR policies, labor laws, security and safety procedures.
• Conduct performance appraisals and gives input based on defined goals and objectives for each direct managers and staff.
• Ensures that individual development plans for service & kitchen team to Outlet Managers are implemented as per guidelines or/ and plans.

4) Administrative and others

• Conduct Cash Audit and Food Safety and QSC Audit on the assigned stores at least once per assigned outlets on monthly basis. Coach and develop action plan with stores’ leaders.
• Review and ensure outlets’ Month-end administration and submission is timely and accurately.
• Ensure stores perform daily sales deposit, shift control, inventory ordering, petty cash reimbursement and other tasks in accordance to standards timely and consistently.
• Submit and present monthly operations sales, accountability and action plan report.

Han's (F&B) Pte Ltd

Han's is a homegrown family-friendly cafe that has been serving a wide variety of everyday fare since 1978. This includes local and western favourites, asian and western pastries, and a wide collection of cakes.

Job Description

Job Purpose:
This position will be in charge of 1-2 outlets, which includes daily operations, business results and leading the team in delivering excellent service and quality to meet customers' satisfactions at all times. He/ She will support superior in contributing positive business results to the area.

Main Responsibilities in outlet's:

1) Sales & Business Results
2) Safety & QSC
3) People Management- Morale, Needs, Training and Development
4) Administrative and others

(Those with insufficient or no F&B supervisory experience but has high interest will be considered for Management Trainee position with full training provided)

HANIS (F&B) PTE. LTD.

Job Description

Job Purpose:
This position will be in charge of 1-2 outlets, which includes daily operations, business results and leading the team in delivering excellent service and quality to meet customers' satisfactions at all times. He/ She will support superior in contributing positive business results to the area.

Main Responsibilities in outlet's:

1) Sales & Business Results
2) Safety & QSC
3) People Management- Morale, Needs, Training and Development
4) Administrative and others

(Those with insufficient or no F&B supervisory experience but has high interest will be considered for Management Trainee position with full training provided)

Ban Teck Han Enterprise Co Pte Ltd.

Established in 1981, Ban Teck Han Group (“BTH Group”) is a group of companies in food packaging manufacturing and distribution, and property development and investment.

Job Description

Work location : 3 Depot Close (main office)

Leading and motivating sales teams to achieve targets

Developing sales plans and monitoring pipeline activity

Managing performance reviews and coaching team members

Analysing sales data to identify trends and opportunities

Coordinating with marketing to support lead generation activity

Building relationships with clients

Presenting forecasts and performance updates to senior management

Implementing sales processes that support consistent execution

Seorae Korean Charcoal BBQ

Welcome to SEORAE JIB, where 'SEORAE' signifies our expertise as the leading Korean BBQ restaurant in the world, and 'Jib’, or home, indicates our commitment to make you feel at home the moment you are with us.

Job Description

LUXURY ISLANDS PTE. LTD.

Job Description

The Guest Services Executive in the Executive Lounge is the primary point of contact for VIP and executive guests, responsible for delivering a warm, seamless, and personalised experience in the lounge. The role combines guest relations, lounge operations, and light refreshment service, ensuring that all VIP guests enjoy high-quality refreshments, a refined environment, and attentive service throughout their stay.

• Greet VIP guests warmly upon entry to the lounge and provide a professional, welcoming first impression.

• Assist with VIP check-in and check-out within the lounge where applicable, ensuring a smooth and efficient process.

• Provide accurate information on hotel services, facilities, dining options, local attractions, and transportation arrangements.

• Handle guest inquiries, requests, and special arrangements (e.g. spa bookings, dining reservations, transport) promptly and professionally.

• Maintain confidentiality and privacy for VIP guests, ensuring personalised yet discreet service.

• Ensure refreshment areas (e.g., coffee, tea, juice, snacks, light meals) are consistently well-stocked, fresh, and presented to the highest standard.

• Assist with the preparation and service of refreshments to VIP guests, including beverages, light snacks, and plated items where required.

• Monitor and replenish refreshment displays, ensuring quality, variety, and visual appeal throughout the day.

• Communicate with the kitchen and F&B team to coordinate special guest requests (e.g., dietary needs, allergies, customised items).

• Support the setup and breakdown of any special lounge events or VIP-centric services, such as evening cocktails or private tastings.

• Monitor lounge cleanliness, ambience, and presentation, ensuring the space is always immaculate and inviting.

• Coordinate with Housekeeping to maintain a pristine environment, including floors, tables, restrooms, and decorative elements.

• Ensure all furniture, equipment, and fittings are in good condition and report any defects or maintenance issues promptly.

• Maintain high standards of grooming, uniform, and personal appearance as per hotel policy and luxury brand expectations.

• Record and respond to guest feedback on lounge experience, refreshments, and service quality, acting promptly to resolve issues.

• Identify and anticipate VIP guest preferences, proactively addressing needs before they are expressed.

• Escalate complex or sensitive guest concerns to the Duty Manager as appropriate.

• Assist with lounge inventory management, including refreshment stock, linens, service items, and other consumables.

• Maintain accurate records of guest visits, refreshment usage, and special requests where required.

• Support basic administrative tasks such as preparing guest correspondence, logging requests, and maintaining records in line with hotel procedures.

• Handle billing and payment processes related to VIP lounge services, ensuring accuracy and compliance with hotel policies.

LUXURY ISLANDS PTE. LTD.

Job Description

The Front Office Supervisor is directly responsible for the day-to-day operations of the Front Desk and Lobby while on duty. The role leads and supervises Front Office staff, ensures smooth check-in/check-out processes, manages guest service standards, and supports the Front Office Manager in operational, administrative, and team development tasks.

• Supervise and coordinate Front Office related duties including reception, guest services, and lobby operations.

• Ensure smooth execution of check-in, check-out, room changes, and other front desk procedures at all times.

• Lead the team to ensure Reception operations run smoothly and support Guest Service team in their day-to-day tasks.

• Assist the Duty Manager in reviewing staffing rosters at the start of shifts to ensure efficient deployment and coverage.

• Ensure all guests are greeted, welcomed, and assisted professionally and warmly, in line with brand standards.

• Handle guest enquiries, requests, complaints, and special situations promptly and escalate when necessary.

• Assist the Duty Manager and Guest Service Executive in resolving operational issues and ensuring high guest satisfaction.

• Meet and welcome regular VIP guests and key clients, ensuring personalized treatment and correct amenities.

• Ensure front door and lobby coverage so that all arriving guests are greeted by team members at all times.

• Assist the Duty Manager in controlling room inventory and managing room allocations according to hotel directives.

• Plan and prepare arrivals with attention to room type, special requests, and VIP handling.

• Monitor pre-registered arrivals and ensure all no-shows are correctly accounted for and charged.

• Coordinate with Housekeeping daily to ensure rooms are cleaned on time, departures are processed promptly, and VIP arrivals are verified.

• Operate the Property Management System (e.g. Opera) as an expert and train team members on its use.

• Record all incidents in the hotel, log them, and follow up with the Front Office Manager

• Maintain accurate records of guest information, reservations, and operational reports in line with brand and financial procedures.

• Promote and consistently promote the hotel’s loyalty programs (e.g. Accor Live Limitless, ALL Plus) as a Loyalty Ambassador.

• Ensure compliance with hotel credit policy, financial procedures, and guest privacy and security standards.

• Maintain brand integrity, core values, and operational standards across all Front Office areas.

• Monitor team performance, provide feedback, and support continuous improvement in guest service and operational efficiency.

• Drive core values to positively impact both employee and guest satisfaction scores.

LUXURY ISLANDS PTE. LTD.

Job Description

The Guest Services Executive (Front Office) is the first point of contact for hotel guests and visitors, responsible for delivering professional, courteous, and efficient front desk service. The role supports smooth front office operations by managing guest check-in/check-out, handling inquiries and reservations, coordinating with other departments, and maintaining accurate records in line with hotel policies.

• Greet all guests warmly upon arrival and provide a professional first impression of the hotel.

• Process guest check-ins and check-outs accurately, including room assignments, rate verification, and payment handling.

• Resolve guest requests and complaints promptly, escalating to the Front Office Manager or relevant department when necessary.

• Provide information on hotel facilities, services, local attractions, and transportation.

• Manage VIP arrivals, special requests, and personalized guest preferences in coordination with the Front Office Manager.

• Handle inbound phone calls, emails, and in-person enquiries regarding room availability, rates, and bookings.

• Maintain accurate guest communication logs and ensure follow-up on pending requests.

• Coordinate with Housekeeping, Maintenance, and other departments on room status, special requests, and VIP arrangements.

• Prepare and maintain daily front office reports (e.g., occupancy, arrivals, departures, revenue summaries) as required.

• Handle incoming and outgoing mail, courier, and guest parcels with proper documentation.

• Ensure all guests and visitors are properly registered and comply with hotel security and immigration procedures.

• Follow hotel safety and security protocols, including access control, emergency procedures, and incident reporting.

• Maintain confidentiality of guest information and internal data in line with company and legal requirements.

LUXURY ISLANDS PTE. LTD.

Job Description

Job Summary

The F&B Captain is responsible for providing professional, courteous, and efficient food and beverage service to guests in the hotel’s restaurant, banquet, or lounge areas. The role ensures smooth table service, accurate order handling, and a high standard of guest experience in line with brand and departmental standards.indeed+1

• Greet guests warmly, escort them to their seats, and present menus in a professional manner.

• Provide accurate information on menu items, ingredients, and special promotions; make recommendations where appropriate.

• Take orders for food and beverages, ensuring correct details and any special requests (e.g., allergies, dietary needs).

• Serve food and beverages in the correct sequence and manner, following established hotel and brand standards.

• Monitor guest tables throughout the meal, ensuring smooth service, timely responses to requests, and prompt handling of issues.

• Communicate orders accurately to the kitchen and bar using the POS system or order slips.

• Ensure orders are delivered correctly and in the right sequence; check for any discrepancies or guest complaints.

• Process payments, including cash, credit card, and in-house billing, following hotel credit and billing policies.

• Prepare and set up dining areas, including tables, chairs, linens, cutlery, glasses, and condiments, in line with hotel standards.

• Set up and maintain buffet displays, including garnishing, portioning, and replenishing items as required.

• Clear tables, reset them promptly, and maintain cleanliness and order in the dining area throughout service.

• Keep all service areas, back-of-house, and equipment clean and tidy, following hygiene and safety standards.

• Follow all food safety, hygiene, and allergen handling procedures as per hotel and regulatory requirements.

• Adhere to personal hygiene, grooming, and uniform standards as specified by the hotel.

• Report any hazards, accidents, or incidents immediately and follow up as required.

BE MITEY CLEAN

Job Description

Key Responsibilities

Team Leadership: Supervise, train, and coach cleaning staff, including monitoring attendance and creating rosters.

Quality Control: Inspect completed work to ensure compliance with hygiene and cleanliness standards.

Operations Management: Plan, schedule, and deploy cleaning teams to assigned areas.

Inventory Control: Monitor, order, and manage stock levels of cleaning supplies and equipment.

Safety Enforcement: Ensure all staff adhere to workplace safety procedures and properly use equipment/chemicals.

Client Relations: Address client complaints and feedback promptly to maintain service standards.

CHOICE INTEGRATED SOLUTIONS PTE. LTD.

Job Description

Job Description:

• Monitor cleaning operations to ensure quality service delivery.
• Provide on the job training and coach staff to meet the contractual requirements.
• Ensure environment and premises are maintained at high hygiene standards.
• Ensure cleaning teams adhere to safety measures during cleaning operations.
• To ensure all daily and periodic cleaning works are carry out as per schedule.
• Responsible to inspect job site for proper cleaning.
• Resolve on-site operational issues.
• Respond to customer complaints / feedback with fast action.
• Controlling the monthly order budget and keep good maintenance of machinery and equipment.
• Other work duties assigned by superiors.

Requirements:

• Experience in cleaning industry will be an advantage.
• Able to work Rotate day/night shift, after working hours, on PH and weekends.
• Able to hands-on in cleaning work using different types of machineries.
• Class 2A Driving licence will be an advantage.
• Strong problem-solving, interpersonal and communication skills.
• Mature and responsible.
• Experience in leading a team or people management skills.

VIOLET OON INC PTE LTD

Welcome to Violet Oon Singapore, a highly-acclaimed group of restaurants and creator of Asian gourmet delights that are rooted in Nyonya and Singapore cuisine.

Job Description

About the Role

We are looking for a hands-on and reliable Junior Sous Chef to support the overall kitchen operations at Bibik Violet. You will assist in supervising the kitchen team, ensuring smooth daily operations, and maintaining food quality and consistency in a fast-paced casual dining environment.

Key Responsibilities

• Assist in managing and supervising daily kitchen operations, including all kitchen staff and activities

• Support the Head Chef / Sous Chef in ensuring all duties are carried out according to company standards (equipment maintenance, stock handling, cleanliness, food quality, and daily setup)

• Report to Head Chef / Sous Chef on operational matters and team performance

• Be actively involved in day-to-day kitchen operations, including food preparation and service

• Ensure efficiency and proper cost control of kitchen operations, including monitoring expenses and stock usage

• Assist in stock ordering, stock take, and receiving of goods

• Support menu planning, promotions, and updating of recipe standards where required

• Guide and train junior kitchen staff to ensure consistency and skill development

• Conduct daily briefings and assist in team coordination during service

• Attend meetings with Head Chef / Management to review operations, discuss plans, and follow up on action items

• Monitor staff scheduling, attendance, and overtime where required

• Ensure all kitchen operations comply with food hygiene and safety regulations

• Maintain cleanliness, organisation, and readiness of all kitchen sections

• Adhere to all company policies and management instructions

Requirements

• Minimum 2–3 years of relevant kitchen experience, preferably in a supervisory role

• Experience in local cuisine / casual dining concepts preferred

• Strong leadership and team coordination skills

• Hands-on, responsible, and able to work in a fast-paced environment

• Good communication and organisational skills

• Willingness to learn and grow within the company

Employee Benefits

🍽️ Staff meals provided during shift
🏥 Medical reimbursement (up to $200/year for confirmed staff)
🎂 Birthday treats and gifts (up to $200)
💰 Performance bonuses and quarterly incentives
👔 Uniform reimbursement for confirmed staff
🚕 Night transport provided for late shifts
📈 Opportunities for promotion and internal transfer
🎓 Further education support and employee assistance programmes

Figment Collections Pte Ltd

Job Description

Job Title:  Assistant General Manager

Location:  Singapore (On-site)

Job Type:  Full-time

Reports to:  General Manager

Compensation: S$5,500 – S$6,000 / month plus 13th-month bonus (AWS) and a potential ESOP Allocation

Hey Future Figment Family Member!

Ever dreamt of running the financial engine behind Singapore’s most beautiful heritage homes? Well, we did — and we’re Figment, the rebels of hospitality, making the world a more human place to live.

Our boutique hotel-inspired homes have been called the “Picassos of Singapore’s Built Heritage” by Travel + Leisure, with features in The New York Times, Wall Street Journal, The Straits Times, and Channel NewsAsia. Over the past 35 years, we’ve welcomed more than 4,000 members from companies like Grab, BCG, and Citi.

What Makes This Role Different

• You own the numbers. Every dollar in and out across the Figment portfolio runs through you. The CEO makes capital, deal, and growth decisions off the picture you build — so your accuracy is the company’s confidence.

• Accelerated growth. You’ll take on real responsibility from day one in a hands-on, scrappy environment. As we expand the portfolio, you grow with us — clear progression and an ESOP / phantom-equity allocation on top of a 13th-month bonus.

• Global conservation mission. As stewards of Singapore’s architectural heritage, we’re pioneering the boutique homes concept globally — from London townhouses to Spanish Colonial homes in Intramuros, Manila, to colonial bungalows across India. The financial discipline you build here is what funds and protects irreplaceable buildings.

Role Purpose

You will directly manage the overall operations – Figment’s Housekeeping and Maintenance teams, ensuring every shophouse is guest-ready to boutique-hotel standard at all times. Your job is to lead daily operations across the portfolio –  clean, well-maintained, and running on tight SOPs –  while building the systems and team capability that make standards sustainable as we grow.

We want someone who is obsessed with standards, has the operational rigour to enforce them consistently, and has the leadership presence to get the best out of a small, hands-on team.

What You Will Own

• Daily briefings, rosters, performance reviews, training plans, and accountability for team output.

• Own every member move-in and move-out turnover: coordinate housekeeping and maintenance to deliver a spotless, fully functional studio on the date promised, every time.

• Conduct regular property inspections across all shophouses; identify gaps, coach the team on the spot, and close out snags before members notice them.

• Own and continuously improve Figment’s housekeeping and maintenance SOPs: move-in standards, inspection checklists, defect logging, key management.

• Run the preventive maintenance programme: schedule, track, and close out M&E, structural, and FF&E works across the portfolio before they become reactive and costly.

• Manage the vendor ecosystem for cleaning, pest control, and specialist contractors: SLA enforcement, quality audits, and cost discipline.

• Track and manage consumables and supplies inventory across the portfolio: par stocks, reorder cycles, and spend within budget.

• Partner with member experience escalations; triage maintenance and housekeeping issues, communicate resolution timelines clearly, and close out with the member.

• Support Sales on property viewings and move-in readiness; ensure every prospective member sees Figment at its best.

• Use AI and digital tools- inspection apps, Asana, WhatsApp, and Claude/ChatGPT-  to sharpen checklists, reporting, SOP drafting, and team communication.

What We Are Looking For

• 2-3 years in hotel or hospitality operations with direct line management of housekeeping and/or maintenance teams.

• Proven ownership of hotel-standard room quality, turnovers, and defect management-  not just participation in a cleaning rota or maintenance log.

• Experience building and enforcing SOPs, inspection scoring, and quality audit processes.

• Track record of managing external vendors: holding contractors and service providers to agreed standards and cost commitments.

• Strong comfort with rosters, checklists, inventory tracking, and basic spreadsheet reporting.

• Daily use of mobile tools-  WhatsApp, inspection apps, scheduling tools-  and ideally AI tools such as Claude or ChatGPT for SOP drafting and team communication.

• Excellent written and spoken English; conversational Mandarin or Malay is a plus given our team and vendor mix.

• Comfortable moving between properties in central Singapore and working hands-on when the situation requires it.

Key Competencies (Top 5)

• Operational Standards Ownership: You notice the scuff mark, the flickering light, the linen folded the wrong way-  and you fix it before a member ever sees it.

• Agency & Initiative: You move first. You spot the gap, the risk, or the better way and act without being told — bringing solutions, not just problems — and you stay calm and prioritise through month-end and tight deadlines.

• Operational Discipline: you live by SOPs, checklists, and audit trails-  and you build them where they don’t yet exist.

• AI & Systems Leverage

• You’re fluent with Xero, spreadsheets, and AI tools (Claude), and you use them to speed up reporting, reconciliations, and comms — and to remove manual checking.

• Vendor Management: you hold contractors and service providers to agreed standards, push back on weak performance, and protect Figment’s cost discipline without dropping quality.

Nice to Have

• Boutique hotel, serviced apartment, coliving, or heritage-property operations experience.

• Familiarity with property management systems and mobile inspection apps.

• Basic understanding of M&E (mechanical and electrical) systems in older or conserved buildings.

• Experience training and developing junior housekeeping or maintenance staff.

Why This Role Matters

Figment is a premium product. The Assistant General Manager is the person who keeps that premium real-  every room ready, every repair closed, every standard held. You’re the equivalent of a hotel’s Director of Rooms: the one who makes sure the product delivers on its promise the moment a member walks through the door.

If you take pride in a well-run house, love leading a team, and want direct responsibility for the standard of some of Singapore’s most beautiful buildings- this role is for you.

Apply now and be part of our house-proud Figment team!

Marriott International

Job Description

Marriott International

Job Description

NIVI'S KITCHEN PTE. LTD.

Job Description

Job Description & Requirements

• Authentic South Indian Food Preparation: We are seeking a chef with extensive experience in preparing a wide variety of authentic South Indian dishes. Your knowledge of traditional recipes, spices, and cooking techniques will be the cornerstone of our culinary offerings.
• Kitchen Supervision: As the In-Charge Chef, you will oversee the kitchen operations. This includes managing the kitchen staff, ensuring smooth workflow, and maintaining quality standards in all dishes.
• Night Shift: We are looking for a dedicated professional who is willing to work night shifts. South Indian cuisine is known for its vibrant flavors, and many patrons seek these flavors well into the evening.
• Hard Work and Dedication: Your commitment to your craft is essential. We need a chef who is passionate about delivering consistently excellent South Indian dishes and is willing to put in the hard work required.
• Hygienic Food Preparation: Maintaining a clean and hygienic kitchen is of utmost importance. You will be responsible for upholding strict food safety and hygiene standards to ensure the health and satisfaction of our customers.

NIVI'S KITCHEN PTE. LTD.

Job Description

Job Description & Requirements

• Authentic South Indian Cuisine: We are seeking a Kitchen Supervisor with a strong background in preparing authentic South Indian dishes. Your expertise in traditional recipes, spices, and culinary techniques will be instrumental in delivering exceptional South Indian flavors.
• Kitchen Leadership: As the Kitchen supervisor, you will play a pivotal role in supervising kitchen staff, ensuring efficient workflow, and maintaining high-quality food preparation standards.
• Night Shift: This position requires a dedicated professional who is willing to work night shifts. South Indian cuisine enthusiasts are often seeking the vibrant flavors of the region during evening hours.
• Hard Work and Dedication: We value commitment and dedication. You should be willing to put in the effort required to consistently maintain food quality and kitchen operations at their best.
• Hygienic Food Preparation: Maintaining a clean and hygienic kitchen is paramount. You will be responsible for upholding strict food safety and hygiene standards to ensure the well-being and satisfaction of our customers.
• Inventory Management: You will play a crucial role in ensuring the kitchen is well-stocked with raw materials and ingredients necessary for food preparation. Keeping track of inventory details and maintaining optimal levels is essential.

Sarah's Miracle Pte. Ltd.

Job Description

Job Description:

• Interacts positively and professionally with guests, colleagues and other departments as appropriate and required

• Recommends and suggests specialties to guest, up sells whenever possible

• Responsible for all ordering, inventory, stationary and stocks for daily use in outlet

• Inspects table and glassware for cleanliness and damages

• Inspects service stations for cleanliness, functioning of equipment and sufficient supplies

• Presents bill upon request and processes payment

• Train staff in the outlet as and when necessary

• Ensure that service team adheres and comply to company’s policies and procedures

• Ensure product knowledge is accurately delivered to staff

• Handle customer complaints and feedback

• Ensuring that the handover, closing and opening procedures are completed in each shift

• Ensure the cleanliness of the outlet is maintained throughout

• To maintain a sound knowledge of the menu and presentation standards for food and drinks

• Carry out any other duties as per reporting manger and Food & Beverage Operations Manager

Requirements

• Interest in wine & service
• Prior experience in Food & Beverage is required
• Proactive and guest focused
• Time and task management skills
• Upselling skills
• Attention to detail and able to lead a team
• Able to settle any guest transaction via Food & Beverage Operational System (POS)
• Ability to work flexible shifts and schedules as per manager’s request, including weekends, holidays and overtime.

YK MANPOWER PTE. LTD.

Job Description

• Assist Sous Chef in charge in the proper running of his assigned kitchens.

• To organize and prepare dishes related to the assigned kitchen, mise en place for buffet and a la carte menus. Check on the production level according to the business needs.

• Ensure quality and quantity standards are met.

• To check all equipment’s are in good working order and if necessary report to the Sous-Chef. Prepare any necessary work orders for engineering team.

• To assist in cleaning up the refrigerator, set up the work station for the day and work with stewarding in general cleanliness, sanitation.

YK MANPOWER PTE. LTD.

Job Description

• Trains develops, and motivates supervisors and culinary staff to meet and exceed established food preparation standards consistently.

• Teaches preparation according to well-defined recipes and follows up and discusses ways of constantly improving the cuisine at the property.

• Display exceptional leadership by providing a positive work environment, counseling employees as appropriate, and demonstrating a dedicated and professional approach to management.

Royal Cliff Beach Hotel Co., Ltd.

URGENTLY REQUIRED !!!

Job Description

About the role

We are seeking an experienced and dynamic Night Manager to join the Royal Cliff Beach Hotel Co., Ltd. team. This is a full-time position based in Bangsaen, Chonburi, where you will be responsible for overseeing all hotel operations during night shifts. As Night Manager, you will play a crucial role in ensuring exceptional guest experiences, maintaining hotel standards, and managing staff during overnight hours. This position is integral to our commitment to delivering world-class hospitality and service excellence to our guests.

Key responsibilities

1. Oversee and manage all hotel operations during night shifts, ensuring smooth and efficient service delivery

2. Supervise and coordinate night shift staff, including front desk, housekeeping, and maintenance teams

3. Respond promptly to guest requests, concerns, and complaints, ensuring resolution and guest satisfaction

4. Monitor and maintain hotel security, safety standards, and emergency procedures throughout the night

5. Conduct regular inspections of guest rooms, public areas, and facilities to ensure cleanliness and functionality

6. Manage night audit functions, including billing, financial reconciliation, and daily reports

7. Coordinate with other departments to address maintenance issues and operational challenges

8. Welcome and check in late arrivals, ensuring a warm and professional greeting

9. Handle emergency situations with professionalism and follow established protocols

10. Maintain accurate records and documentation of incidents, guest interactions, and operational activities

11. Communicate effectively with day management regarding overnight activities and any outstanding matters

What we're looking for

1. Minimum 3-5 years of experience in hotel management or hospitality operations, with at least 2 years in a night shift management role

2. Strong leadership and supervisory skills with the ability to manage and motivate diverse teams

3. Excellent communication and interpersonal abilities in English and Thai

4. Exceptional customer service skills with a guest-focused mindset

5. Proficiency in hotel management systems and basic computer skills

6. Knowledge of hotel operations, front office procedures, and housekeeping standards

7. Outstanding problem-solving abilities and decision-making skills under pressure

8. Ability to work flexible hours, including night shifts, weekends, and public holidays

9. Attention to detail and strong organisational capabilities

10. Knowledge of safety, security, and emergency management procedures

11. Certification in Hotel Management or relevant hospitality qualifications is preferred

12. Experience in luxury or upscale hotel environments is advantageous

What we offer

1. Competitive salary and benefits package commensurate with experience and qualifications

2. Opportunities for career development and advancement within the hotel industry

3. Professional training and development programmes to enhance your skills and knowledge

4. Staff discounts on accommodation, dining, and hotel facilities

5. A supportive and collaborative work environment with a diverse team

6. Flexible work arrangements where possible to support work-life balance

7. Health and wellness benefits including medical coverage and employee assistance programmes

8. Recognition and rewards for outstanding performance and dedication

About us

Royal Cliff Beach Hotel Co., Ltd. is a premier hospitality establishment located in the beautiful coastal destination of Bangsaen, Chonburi. We are committed to providing world-class accommodation, dining, and leisure facilities to guests from around the globe. Our mission is to deliver exceptional service and unforgettable experiences that exceed guest expectations. We pride ourselves on our dedicated team, innovative services, and commitment to hospitality excellence. Our values centre on guest satisfaction, employee welfare, and maintaining the highest standards of quality and professionalism in everything we do.

Apply now

If you are a motivated and experienced hospitality professional ready to make a significant impact as our Night Manager, we would like to hear from you. Please submit your curriculum vitae, cover letter, and relevant certifications to join our team at Royal Cliff Beach Hotel Co., Ltd. in Bangsaen, Chonburi. We look forward to welcoming you to our dynamic hospitality family.

Le Méridien Phuket Mai Khao Beach Resort

Job Description

SATHA HOSPITALITY CO., LTD.

Job Description

Food & Beverage Manager

Pasaa Restaurant Nan

Pasaa is the signature restaurant at Sataa Resort Nan, a boutique luxury retreat in Northern Thailand thoughtfully designed around timeless storytelling, local heritage, and meaningful hospitality.

We are seeking an experienced and passionate Food & Beverage Manager to lead our restaurant and dining operations while creating exceptional culinary experiences that reflect the spirit of Pasaa.

This role is responsible for overseeing all food and beverage operations, ensuring exceptional guest experiences, leading and developing the team, driving financial performance, and maintaining the highest standards of quality, hygiene, and thoughtful hospitality.

The ideal candidate is hands-on, detail-oriented, commercially minded, and passionate about creating memorable dining experiences through genuine service and operational excellence.

Key Responsibilities

• Oversee all Food & Beverage operations, including Pasaa Restaurant, breakfast service, in-room dining, private dining, and special events.

• Ensure exceptional guest experiences through warm, personalised, and thoughtful hospitality.

• Lead, coach, and develop the Food & Beverage team to achieve high service standards and continuous improvement.

• Maintain operational excellence, service consistency, and compliance with resort standards.

• Monitor guest feedback and implement continuous service improvements.

• Manage departmental budgets, labour costs, food cost, beverage cost, and inventory.

• Drive restaurant revenue through upselling, promotions, and innovative dining experiences.

• Work closely with the Executive Chef to develop seasonal menus and unique culinary concepts.

• Ensure compliance with food safety, hygiene, HACCP, and sanitation standards.

• Coordinate with Front Office, Sales & Marketing, Engineering, and other departments to deliver seamless guest experiences.

• Support banquet functions, private events, weddings, and resort activities.

• Prepare operational reports, forecasts, and performance analysis for management.
  

Candidate Profile

• Minimum 3-5 years of experience in Food & Beverage operations within hotels or resorts.

• Previous supervisory or management experience is preferred.

• Experience in boutique luxury resorts, lifestyle hotels, fine dining restaurants, or luxury hospitality brands is preferred.

• Strong understanding of restaurant operations, guest experience, and service excellence.

• Good understanding of cost control, inventory management, and revenue growth.

• Leadership potential with the ability to coach, motivate, and develop team members.

• Excellent communication and interpersonal skills.

• Good communication skills in Thai and conversational English.

• Knowledge of HACCP, food safety, and hygiene standards.

What We Value

We highly value candidates who combine:

• Exceptional guest experience and service excellence.

• Strong operational leadership.

• Commercial awareness and financial discipline.

• Passion for food, beverage, and hospitality.

• Attention to detail and continuous improvement.

• Team development and coaching.

• Genuine care for guests, colleagues, and local culture.

Application Questions

• Which of the following statements best describes your right to work in Thailand?

• What is your expected monthly salary?

• What qualifications do you hold?

• How many years' experience do you have as a Food & Beverage Manager?

• How many years' experience do you have in hotel or resort Food & Beverage operations?

• Do you have experience managing food cost, beverage cost, and departmental budgets?

• Do you have experience leading restaurant teams of more than 10 employees?

• How soon can you start after submitting your resignation?

• Are you willing to undergo a background check before employment?

• Are you willing to complete a pre-employment medical examination?

• Which languages are you fluent in?

Fraser Suites Sukhumvit

Job Description

About the role

Fraser Suites Sukhumvit (Above Eleven) is seeking an experienced Restaurant Manager to join our hospitality team on a full-time basis. Located in the Sukhumvit 11 Bangkok, this position represents a key leadership opportunity within our dynamic food and beverage operations. As Restaurant Manager, you will oversee the daily operations of our restaurant, ensuring exceptional service standards whilst driving profitability and guest satisfaction. This role is central to delivering the premium dining experience that defines Fraser Suites Sukhumvit.

Key responsibilities

1. Manage all aspects of daily restaurant operations, including staff scheduling, inventory management, and cost control

2. Supervise and mentor restaurant staff, ensuring consistent delivery of high-quality service standards

3. Maintain health, safety and hygiene standards in compliance with local regulations and company policies

4. Oversee food and beverage quality, presentation and preparation to ensure guest satisfaction

5. Handle guest complaints and concerns with professionalism, resolving issues promptly to maintain positive relationships

6. Monitor financial performance, including budgeting, revenue targets and profit margins

7. Coordinate with kitchen management and other departments to ensure seamless service delivery

8. Develop and implement strategies to enhance guest experience and increase restaurant revenue

9. Maintain accurate records and reports related to sales, inventory and staff performance

10. Ensure compliance with company standards, policies and procedures

The Garcha Group Marriott International

The Garcha Group owns four Luxury Five Star Hotels in Singapore, all of which are franchised under the worlds largest and most prestigious Hotel Company, Marriott International. Two Hotels are part of the Autograph Collection and the other two are under The Tribute Portfolio Brand.

Job Description

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

• Take every opportunity to amaze the guests.

• Ensure all guests are being treated in an efficient and courteous manner and that all standards are being followed.

• Handle complaints.

• Assists Front Office Manager & Hotel Manager with hiring, training, and direction of new department associates.

• Supervise and manage employees; manage all day-to-day operations; provide feedback, understands employee positions well enough to perform duties in employees’ absence.

• Utilize interpersonal and communication skills to lead, influence and encourage others

• Ensure all front office quality standards are complied with and that policies and procedures are consistently applied.

• Work in conjunction with accounting to maintain and minimize levels of accounts receivables.

• Coordinate activities with other hotel departments.

• Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest satisfaction.

• Ensure the timely completion of performance appraisals.

• Function in place of the Front Office Manager in his/her absence.

• Be knowledgeable of policies regarding emergency procedures and security concerns.

• Assist with any additional if required and as assigned by the Front Office Manager or Hotel Manager

Teamwork Skills:

• Be an enthusiastic, helpful and positive member of the team.

• Be professional, responsible and mature in conduct and behavior.

• Be understanding of, encouraging to and friendly with all co-workers.

• Be self-motivated and use time wisely.

• Maintain open line of communication with each department.

• Communicate pertinent information.

• Respond positively to new ideas.

• Openly accept critical/developmental feedback.

• Report to work on time.

• Give adequate notice if going to miss work.

• Be available to work a flexible schedule to include weekends and holidays.

• Maintain effective communication through the use of meetings, log books and bulletins.

• Be available to help other departments in emergency situations.

• Perform other assignments as directed by the General Manger.

• Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook.

Specific Job Knowledge, Skills and Abilities

The individual must possess the following knowledge, skills and abilities:

• Must be able to speak, read, write and understand English.

• Requires good communication skills, both verbal and written.

• Most tasks are performed in a team environment with the employee acting as a team leader.

• Must possess basic computational ability.

• Must possess basic computer skills.

• Extensive knowledge of the hotel, its services and facilities.

Fairmont Singapore & Swissôtel The Stamford

Fairmont Singapore & Swissotel The Stamford

Job Description

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Assistant Guest Services Manager (Concierge & Bell Operations)

The Assistant Guest Services Manager (Concierge & Bell Operations) plays a key role in delivering exceptional arrival and departure experiences. This position ensures operational excellence at the Concierge, Bell Services and Driveway Operations, upholds luxury brand standards, and leads the Guest Services Team in creating memorable and personalised guest journeys.

Summary of Responsibilities:

• Ensure strategic manpower deployment to support daily operations, peak periods, and high-profile events while maintaining productivity and service excellence.

• Oversee and coordinate group arrivals, departures, and guest movements, ensuring smooth driveway operations and traffic flow during peak periods and hotel events.

• Collaborate closely with Convention Services and Event Organizers to ensure accurate handling of group luggage, deliveries, and flawless coordination.

• Prepare and review rosters to balance operational efficiency, colleague wellbeing, and cost control.

• Personally oversee the arrival, rooming, and departure of VIP and key guests, ensuring all preferences and special arrangements are executed to perfection.

• Personal involvement in the arrival, rooming, and departure of key/VIP guests

• Presence at lobby and driveway at critical guest flow time

• Respond decisively to emergency situations, ensuring guest and colleague safety at all times.

• Strong understanding and experiences of Bell Services, Concierge, and Valet operations.

• Lead, coach, and inspire the Guest Services team through structured training, performance monitoring, and continuous development.

Qualifications:

• Minimum 2 years of supervisory experience within the hospitality

• Hands-on experience using OPERA CLOUD PMS and related hotel systems interfaced with PABX and other operational platforms is essential.

• Strong understanding and experiences of Bell Services, Concierge, and Valet operations.

• Tertiary education in Hospitality Management or a related discipline, with relevant hotel operations experience.

• Proficient in written and spoken English; knowledge of a second language is an advantage.

• Demonstrated leadership qualities with the ability to motivate and guide a team.

• Proactive mindset with a passion for continuously enhancing the guest experience.

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

Fairmont Singapore & Swissôtel The Stamford

Fairmont Singapore & Swissotel The Stamford

Job Description

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Assistant Manager, Front Office

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Assist guests with check in and checkout, and other cashiering duties

• Ensure all guest relation services, behavioural and technical are maintained in accordance with the hotel standards and in line with hotel's strategic plan

• Maintain visible image of management at all times. Provide management presence by coaching employees in handling feedback

• Provide a warm welcome to guests on arrival and register them as well as issuing room keys by using the appropriate standards

• Efficient in assisting guests throughout their stay with any requirements, handling guest feedback, provide direction and give suggestions

• Maximizing room revenue by up-selling to a higher rate category and selling the highest possible rates for walk-in guests

• Perform any related duties and special projects as requested by the Front Office Manager/Assistant Front Office Manager/Reception and Duty Manager

• Supervise and ensure the smooth and efficient daily operation of the Front Desk, ensuring all hotel guests and visitors receive an optimum level of service and care at all times

• Provide assistance of the Front Office areas such as Front Desk, Airline Desk, Groups, Rooms Controlling and Lobby Greeters

• Ensure strict compliance of the Credit Card Privacy – PCI

• Ensure strict compliance to the Cash Float SOP

Qualifications:

• Minimum 2 years of Luxury Hotel Experience

• Knowledge of Opera System and other related sub-system interfaced to the PABX and/or the hotel’s computer system

• Basic Supervisory Skills, verbal and written skills planning, decision making, training and development

• Able to work in a team, i.e. caring about other team members and open towards other nationalities

• Detail-oriented, organized and very flexible with working extended hours

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

Goodwood Park Hotel Private Limited

Goodwood Park Hotel is a Skills Framework Supporting Company

Job Description

GOODWOOD PARK HOTEL SINGAPORE

One of Singapore’s most established Heritage Hotel and strategically located at Scotts Road, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to exceed our guests' expectations.

To continue the legacy of Goodwood Park, we are looking for dynamic and committed candidates to join our Front Office Department.

Reporting to the General Manager, your job responsibilities include, but not limited to:-

Primary Responsibilities

• Ensures effective management of Front Office’s operations while maintaining the hotel’s standards and objectives of the Front Office Department.

• Maintains the profitability of upselling and compliments from guests via social media.

• Overall responsibility includes reservation control, preparation of forecast, daily group movement, room blocking, daily inspection of VIP room assignment, cleanliness and maintenance of the room and setup of complimentary items. 

• Co-ordinates with all relevant departments, especially Sales & Housekeeping in preparation of all check-ins and check-outs.

• Conducts spot checks of guest rooms at random intervals to ensure high standards of housekeeping are maintained. 

• Oversees front desk reception, guest services, concierge services as well as telephone departments.

• Promotes and nurtures good relationships with key accounts of the Hotel and other sources of potential business.

• Ensures proper planning of staff rostering.

Secondary Responsibilities

• Provides training and coaching to front office staff in accordance with the hotel’s SOPs.

• Ensures reports and forecasts on anticipated room occupancy, bookings, arrivals, departures, house count, revenue and other statistics as required by Management are prepared in a timely and accurate manner.

• Conducts daily briefings and ensures all pertinent information is well received by team members.

• Responsible for staff discipline and ensures grooming is up to the hotel’s service standards.

• Responsible for orderliness of the lobby and parking areas of the hotel.

• Performs any other duties as may be assigned from time to time by Management

Requirements:

• Diploma in Business Management / Hospitality Management or equivalent.

• Minimum 3 to 5 years of relevant experience in similar capacity.  

• Able to exemplify leadership qualities and mentor all staff on job functions and excellence in customer service.

• Familiar with Hotel’s Property Management System and Global Distribution Systems on reservations connectivity.

• Upholds the Hotel’s core values at all times.

• Able to work independently and a good team player.

• Able to start within short notice.

For more information, please visit www.goodwoodparkhotel.com for more information.

Please be informed that only shortlisted candidates will be notified.

THE SOUTHBRIDGE HOTEL PTE LTD

The Southbridge Hotel is a new boutique hotel ideal for business travellers and leisure seeking individuals.

Job Description

Café Supervisor(Western Café)

📍 Location: Singapore
💰 Salary: S$3,000 – S$3,500 per month (Based on experience)
🕒 Employment Type: Full-Time

We’re looking for an energetic and service-oriented Café Supervisor to lead our front-of-house team and ensure every guest enjoys an exceptional dining experience.

If you’re passionate about hospitality, enjoy leading people, and thrive in a fast-paced café environment, this is an excellent opportunity to grow your career with an expanding hospitality group.

·     Supervise the daily front-of-house operations to ensure smooth and efficient service.

·     Lead, motivate and coach the service team to deliver exceptional customer experiences.

·     Welcome guests, handle enquiries and resolve feedback professionally.

·     Ensure high standards of service, cleanliness and presentation are maintained throughout the café.

·     Coordinate closely with the kitchen team to ensure timely food and beverage service.

·     Prepare staff schedules and manage daily manpower deployment.

·     Train new employees and conduct on going coaching to improve service standards.

·     Monitor inventory of front-of-house supplies and assist with stock ordering.

·     Handle daily opening and closing procedures, including cash handling and outlet administration.

·     Support the Restaurant Manager in achieving sales targets, controlling labour costs and improving operational efficiency.

·     Minimum 2–3 years’ experience in a supervisory role within a café, restaurant or casual dining environment.

·     Strong leadership and team management skills.

·     Excellent customer service and interpersonal communication abilities.

·     Positive attitude with the ability to perform well under pressure.

·     Good organisational and problem-solving skills.

·     Able to work rotating shifts, weekends and public holidays.

·     Familiarity with POS systems and basic Microsoft Office applications is an advantage.

✔ Competitive Salary:S$3,000 – S$3,500 per month
✔ Performance Bonus & Annual Salary Review
✔ Staff Meals Provided
✔ Medical Benefits
✔ Annual Leave & Public Holiday Entitlements
✔ Staff Dining Discounts
✔ Structured Career Progression to Assistant Manager and Restaurant Manager
✔ Leadership & Customer Service Training
✔ Supportive Team Culture and Stable Working Environment

At our café, we believe outstanding hospitality starts with outstanding people. We foster a workplace where teamwork, respect and continuous learning are valued, giving every team member the opportunity to grow professionally while delivering memorable dining experiences for our guests.

If you’re ready to take the next step in your hospitality career and lead a passionate team, we’d love tohear from you.

Apply today by submitting your updated resume. Only shortlisted candidates will be contacted for an interview.

The Capitol Kempinski Hotel Singapore

Located in Singapore’s charming civic and cultural district, the iconic Capitol Building and Stamford House have been restored to unveil as The Capitol Kempinski Hotel Singapore. A quintessential masterpiece of beautifully conserved architecture uplifted with a modern touch and bespoke hospitality, this exclusive retreat promises luxury at its finest.

Job Description

PAPER RICE PS PTE. LTD.

Job Description

• The supervisor is responsible for all aspects of assigned outlet operations as well as financial performance.
• Ensures that all duties are carried out to serve all Customers to full satisfaction, including preparation of the outlet for services and maintaining the outlet in a clean and tidy condition
• He or She must must be able to:
• Sales oriented and ability to lead team to achieve sales targets
• Display initiative, leadership qualities and ability to motivate oneself and team
• Builds relationships with regular guests together with the Restaurant Managers and understands their requirements and establish and maintain active interaction with all guests to ensure total satisfaction
• Coordinate all Reservations to ensure optimum capacity
• Must be able to take full ownership and responsibility of the assigned outlet and ensure smooth service flow with the team

Marriott International

Job Description

OYO Technology & Hospitality (Thailand) Ltd.

Job Description

• Oversee daily operations of the hotel, including front desk, housekeeping, food and beverage, and maintenance.

• Develop and implement effective business strategies to maximize revenue and occupancy rates.

• Monitor financial performance, manage budgets, and prepare financial reports.

• Ensure outstanding guest service and address any guest concerns effectively.

• Lead, train, and develop hotel staff to enhance their skills and ensure high performance.

• Maintain compliance with all hotel policies, procedures, and industry regulations.

• Collaborate with marketing and sales teams to promote the hotel and attract new business.

• Foster relationships with local businesses, community leaders, and industry partners.

Job Qualification:

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.

• Proven experience as a General Manager or similar role in the hospitality industry (5 years preferred).

• Strong knowledge of hotel operations and revenue management principles.

• Exceptional leadership, communication, and customer service skills.

• Proficient in hotel management software and Microsoft Office Suite.

• Ability to make strategic decisions and solve problems efficiently.

Royal Lee Group

Job Description

About us

Royal Lee Group is a distinguished hospitality organisation dedicated to delivering exceptional guest experiences across our portfolio of premium properties. With a commitment to excellence, innovation and personalised service, we create memorable stays for our diverse clientele. Our team is passionate about hospitality and dedicated to maintaining the highest standards of quality, comfort and professionalism in everything we do.

About the role

We are seeking an experienced Hotel Manager to join our team at our property in Phuket. This is a full-time position that offers strategic leadership and operational oversight of all hotel functions. As Hotel Manager, you will be the driving force behind delivering outstanding guest experiences whilst ensuring efficient operations, profitability and adherence to our brand standards. This role is pivotal in creating a thriving workplace culture and maintaining our reputation as a premier hospitality destination in Phuket.

Key responsibilities

1. Oversee all daily hotel operations, including front office, housekeeping, food and beverage, maintenance and guest services

2. Set and maintain high standards of service quality, ensuring guest satisfaction and loyalty

3. Manage budgets, revenues and costs to achieve financial targets and maximise profitability

4. Recruit, train, develop and motivate staff across all departments to create a positive and productive work environment

5. Implement and enforce health, safety and security protocols throughout the property

6. Build and maintain strong relationships with guests, local partners and stakeholders

7. Monitor market trends and competitor activities to drive revenue optimisation and pricing strategies

8. Handle guest complaints and operational issues with professionalism and efficiency

9. Ensure compliance with local regulations, labour laws and company policies

10. Collaborate with corporate management on strategic initiatives and performance reporting

What we're looking for

1. Minimum 5 years of experience in hotel management or senior management within the hospitality industry

2. Proven track record of successfully managing a hotel property or similar sized operation

3. Strong financial acumen with demonstrated ability in budgeting, forecasting and revenue management

4. Excellent leadership and people management skills with the ability to inspire and motivate teams

5. Outstanding customer service orientation and proven ability to enhance guest satisfaction

6. Strong communication and interpersonal skills in English; fluency in additional languages is advantageous

7. Knowledge of hotel management systems and proficiency with relevant software applications

8. Problem-solving mindset with the ability to make sound decisions under pressure

9. Understanding of Thai labour laws and local regulations is beneficial

10. Relevant qualification in Hotel Management, Business Administration or hospitality-related field is preferred

What we offer

At Royal Lee Group, we invest in our people and create an environment where hospitality professionals can thrive. We offer a competitive salary package commensurate with experience, comprehensive benefits including health insurance and professional development opportunities. We provide structured career progression pathways for ambitious managers, ongoing training and development programmes to enhance your skills, and a workplace culture that values collaboration, innovation and excellence. We also offer flexible working arrangements where possible and support work-life balance initiatives. Our team enjoys networking opportunities within the Royal Lee Group portfolio and access to industry conferences and professional development events.

Apply now

If you are an accomplished hospitality leader with a passion for delivering exceptional guest experiences and driving operational excellence, we would like to hear from you. Please submit your CV, cover letter and references to join the Royal Lee Group team in Phuket.

Swire Hotels

SIX DISTINCTLY DIFFERENT PROPERTIES, TWO HOTELS BRANDS, ONE GROUP.

Job Description

Here at Upper House Hong Kong, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun.

With a dynamic culture and an open door for your feedback, you're not just filling a role — you're owning it. We provide the training and the freedom for you to flourish, with leaders who support and encourage you. The difference is you. Everyday is a fresh page in our collective story.

Ready to join us at Upper House Hong Kong?

Upper House Hong Kong conjures a sense of tranquility with the warmth of a private residence. Overlooking Hong Kong’s bright lights from above Admiralty’s Pacific Place, our House has 117 rooms. Bespoke service, well-crafted natural materials and a design aesthetic based around the ‘Upward Journey’ creates a timeless serenity that flows through the different rooms of our House.

Job Overview

This role assists a team to create unique and exceptional memories for our guests. We are committed to providing personalised and delightful services through anticipating and fulfilling our guests' needs. Those who are genuinely passionate about interacting with people, have an ability to establish connections with warmth and an engaging personality will enjoy this role.

Key Responsibilities

Welcome to the core of what being a Captain is all about!

Here's the quick lowdown on what you'll do day-to-day:

• Take responsibility for section in restaurant or bar under the direct supervision of a Team Leader and ensure all guests are satisfied and served according to hotel standards

• Acknowledge and warmly welcome/ fondly farewell all guests using their name where possible

• Possess and constantly improve knowledge of the menu and ensure all meal orders are served timely and correctly.

• Assist in restaurant duties as assigned by Restaurant Manager, and creates a collaborating team

• Build relationships with guests and team members alike through rapport and interaction

Requirements

Here's exactly what you need to excel in this role:

The Non-Negotiables (Must-Haves):

• Minimum 1 -2 years experience in similar position

• Diploma or above; Graduate from hotel school or hospitality training institute is preferred

• Good knowledge of food and beverage with good interpersonal and communication skills

The Cherries on Top (Nice-to-Haves):

• Great team player, flexible and able to adapt to face-paced environment

• Passionate in developing knowledge about food and beverage

We've kept it short and sweet – just the essentials you'll need.

What We're Looking For: The Soul Behind the Skillset

Skills are teachable, but your spirit is what truly sets you apart. If you feel a connection with what we stand for, we're eager to meet you.

1. Adaptable Thinkers: You’re not just open to change; you thrive on it. The dynamic nature of our environment energizes you.

2. Feedback Enthusiasts: You value open communication and aren’t afraid to give or receive feedback to help us all grow together.

3. Passionate Pioneers: You bring more than skills; you bring energy and zeal to make a difference every day, connecting with a team that does the same.

Pause for a second before you hit 'apply.' Do these values align with your own? Is this the team you've been wanting to join? If your answer is a clear 'YES,' we're excited to get to know you better.

Benefits

For Every Member of Our Family:

• Enjoy COMPLIMENTARY room nights at all of our hotels b’cause, who doesn’t love to travel?

• Join our wellness programme to elevate your mental and physical wellbeing!

• Enjoy discounts at our restaurants, bars, and spa -- at all locations!

• Be welcomed for the stylish you, if you got accessories, hair dyes or tattoos!

We offer attractive benefits and excellent career development opportunities to our team members.

Want to be one of us? Please send us your CV.

Applicants who do not hear from us within six weeks of application should consider their applications unsuccessful. Information collected will be used for employment purpose only.

Swire Properties Hotel Management Limited