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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

For our refined and personalized hotel, we are now welcoming applicants for the position of Front Office Manager to lead our reception and guest relations team in delivering a seamless, "home away from home" experience.

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

  Apply Now  

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

  Apply Now  

Swire Hotels

SIX DISTINCTLY DIFFERENT PROPERTIES, TWO HOTELS BRANDS, ONE GROUP.

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Job Description

Here at Upper House Hong Kong, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun.

With a dynamic culture and an open door for your feedback, you're not just filling a role — you're owning it. We provide the training and the freedom for you to flourish, with leaders who support and encourage you. The difference is you. Everyday is a fresh page in our collective story.

Ready to join us at Upper House Hong Kong?

Upper House Hong Kong conjures a sense of tranquility with the warmth of a private residence. Overlooking Hong Kong’s bright lights from above Admiralty’s Pacific Place, our House has 117 rooms. Bespoke service, well-crafted natural materials and a design aesthetic based around the ‘Upward Journey’ creates a timeless serenity that flows through the different rooms of our House.

Job Overview

This role manages a team to create unique and exceptional memories for our guests. We are committed to providing personalized and delightful services through anticipating and fulfilling our guests' needs. Those who are genuinely passionate about interacting with people, have an ability to establish connections with warmth and an engaging personality will enjoy this role.

Key Responsibilities

Welcome to the core of what being an Events Manager/ Assistant Events Manager is all about!

Here's the quick lowdown on what you'll do day-to-day:

• Manage, execute events and ensure events in all venues are serviced properly and in a timely manner

• Maintain Events Portal Calendar and master Opera system to ensure information are up-to-date

• Develop, organize and maintain events guest database which includes information such as event contact list, industry breakdown etc.

• Ensure timely response on all incoming enquiries and leads with tracing system

• Devise an efficient working system on holding and releasing dates held by clients

Requirements

Here's exactly what you need to excel in this role:

The Non-Negotiables (Must-Haves):

• Degree holder or above in Sales/Marketing or Hotel Management or relevant discipline

• Minimum 5 years Events/Catering experience with good understand in Food and Beverage; hotel experience preferred

• Minimum 3 years at supervisory level

• Good communications skills with ability to build rapport

• Fluent command of English and Chinese

• Candidate with less experience will be considered as Assistant Events Manager

The Cherries on Top (Nice-to-Haves):

• Very flexible and able to adapt to changing environments and Management demands

We've kept it short and sweet – just the essentials you'll need.

What We're Looking For: The Soul Behind the Skillset

Skills are teachable, but your spirit is what truly sets you apart. If you feel a connection with what we stand for, we're eager to meet you.

1. Adaptable Thinkers: You’re not just open to change; you thrive on it. The dynamic nature of our environment energizes you.

2. Feedback Enthusiasts: You value open communication and aren’t afraid to give or receive feedback to help us all grow together.

3. Passionate Pioneers: You bring more than skills; you bring energy and zeal to make a difference every day, connecting with a team that does the same.

Pause for a second before you hit 'apply.' Do these values align with your own? Is this the team you've been wanting to join? If your answer is a clear 'YES,' we're excited to get to know you better.

Benefits

For Every Member of Our Family:

• Enjoy COMPLIMENTARY room nights at all of our hotels b’cause, who doesn’t love to travel?

• Join our wellness programme to elevate your mental and physical wellbeing!

• Enjoy discounts at our restaurants, bars, and spa -- at all locations!

• Be welcomed for the stylish you, if you got accessories, hair dyes or tattoos!

We offer attractive benefits and excellent career development opportunities to our team members.

Want to be one of us? Please send us your CV.

Applicants who do not hear from us within six weeks of application should consider their applications unsuccessful. Information collected will be used for employment purpose only.

Swire Properties Hotel Management Limited

Workforce Human Resources

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Job Description

About the Role:

We are seeking a dedicated and experienced Restaurant Manager to run daily operations and ensure exceptional customer service. This role is ideal for someone passionate about hospitality and team leadership.

MUST be who have working experience in Japanese Restaurant

Key Responsibilities:

Provide quality floor service and interactive with guests in a warm and friendly manner. Good knowledge of menu and assist guest with food recommendation. Handle customer inquiries and resolve complaints professionally.

Supervise staff and ensure high standards of service quality and monitor inventory, place orders, and manage stock levels. Grow and develop Floor Team.

Manage restaurant and lead the team to meet monthly sales target and promote and improve sales beverage.

Ensure compliance with health and safety regulations.

Requirements:

With 5+ years’ experience in restaurant or hospitality management.

Energetic, enjoy interacting with guests, work professionally while having fun

Strong leadership and communication skills.

Ability to work in a fast-paced environment and manage multiple tasks.

Proficiency in POS systems and basic computer skills.

Benefits:  

1. Regular off per month: 6 days   with *SUNDAYS OFF*

2. Annual Leave Entitlement (12 - 15 days)

3. SH 15 days

4. Birthday Leave

5. Tips

6. Sales & BV Target bonus

7. Meal allowance

8. Annual salary review  

To apply please send your CV with salary expectations, date of availability to HR Department by email info@workforce-hr.com.

All personal data collected will be for the recruitment purposes only and treated in strict confidence.

Manpower Services (Hong Kong) Limited

ManpowerGroup Hong Kong

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Job Description

Restaurant Captain / Assistant manager (Fine Dining Restaurant)

Monthly Salary: HKD 30,000 - 38000 + $2,000 Bonus

 

Job Highlights

• Prestigious dining experience – Work in an award-winning fine dining establishment

• Career development – Comprehensive training and advancement opportunities

• Attractive compensation – Competitive salary and additional incentives

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Why Join Us?

We are a renowned fine dining restaurant dedicated to delivering a truly exceptional dining experience. Our team embraces innovation and service excellence to create unforgettable culinary moments.

Benefits:

• Sundays off, 5-day work week, 8 days off

• No split shifts

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Key Responsibilities

• Manage, curate, and optimize a high-quality wine list to enhance the guest experience

• Train, mentor, and supervise the service team to boost wine knowledge and service standards

• Oversee inventory, purchasing, and cost control

• Collaborate closely with the kitchen team to ensure high service and operational standards

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Ideal Candidate

• 2–3 years of fine dining experience (leadership experience is an advantage)

• Proficient in English and Mandarin

• Proactive, responsible, with strong communication and coordination skills

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Apply Now!
This is your opportunity to develop your career in the fine dining industry—submit your application today!

 

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HKD 28,000 + $2,000

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Shop B

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Job Description

We’re seeking a young and energetic experienced floor manager to join our team at Shop B .

You will ensure the smooth functioning of operations on the floor and maintain high standards of customer service. You will also supervise staff, ensure customer needs are met, and improve operational processes to meet company standards. You will act as a key point of contact between the management and floor-level employees, making sure that the business operates smoothly.

• Overseeing and managing daily floor operations to ensure efficiency and high-quality service.

• Leading, training, and motivating the floor staff, ensuring all team members perform their duties effectively.

• Ensuring the operational procedures and company policies are consistently followed.

• Monitoring inventory levels, stock availability, and merchandise display to optimise sales and operations.

• Addressing customer queries, complaints, and issues promptly, maintaining high customer satisfaction.

• Ensuring the workplace meets health and safety regulations and maintains a clean and organised environment.

• Setting performance targets for staff and ensuring they are met.

• Implementing new procedures or guidelines as directed by management.

• Ensure proper handling of cash transactions and reconcile daily sales reports.

• Communicate with suppliers or service providers for any floor-related requirements.

• Maintain regular communication with management to provide updates on floor activities.

Requirements:

• 3+ years of proven experience as a Floor Manager, Store Manager, or in a managerial or supervisory role within a retail, hospitality, or service environment.

• Proficiency in handling operational tasks, including inventory management and staff scheduling.

• Proficiency in using inventory management or retail management software systems.

• Knowledge of staff training and development techniques to build a high-performing team.

• Strong leadership and people management skills with the ability to motivate and develop a team.

• Excellent communication and interpersonal skills, with a customer-oriented approach.

• Ability to work under pressure in a fast-paced environment and solve problems proactively.

• Ability to work flexible hours, including weekends and holidays.

Jia Group Holdings Limited

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Job Description

About the role

As the Head Sommelier at Louise, a restaurant within the Jia Group Holdings Limited portfolio, you will play a pivotal role in curating and managing the restaurant's wine programmer. Based in the vibrant Central district of Hong Kong, this full-time role is responsible for ensuring an exceptional wine guest experience that aligns with the restaurant's premium dining offering.

What you'll be doing

• Responsible of the beverage department, leading a team to deliver exceptional customer service.

• Maximize the beverage profit by a direct and indirect marketing and develop the good reputation and ethics of the restaurant.

• To secure current service are up to standard

• To ensure regular stocktaking of all operating equipment at specified intervals

• To hold regular training sessions to train and develop staff’s skills and knowledge about wine and spirit

• Attend wine tastings and develop relationships with vendors

• Sourcing different product and being adviser about the price and menu

• Design and implement wine promotions / wine tasting event

• Monitor and replenish inventory of wine cellar, equipment, and glassware.

What You Need

• Self-motivated and have passion in food and beverage industry

• Customer-oriented with problem-solving and multi-tasking skills

• Good initiative, teamwork and interpersonal skill

• Good time management skill and willingness to work flexible shifts and hours

• Minimum 5-year experience in F&B or hotel industry

• Strong wine knowledge and stock control and ability to develop and implement wine activities

• Good command of written & spoken English & French is a big plus

• Strong experience in host the event / wine tasting event

• Experience in Head Sommelier

• Experience in Michelin restaurant is preferred

• Take initiative and service orientated

• Academics qualifications in WSET or COS is a must

We Offer

• 2 days off per week

• 10 days Annual Leave

• Medical and Dental Insurance

• Staff Meals

• Staff Discount

• Competitive Salary

If you are interested to apply for the above positions, please click apply and share your resume with your CURRENT and EXPECTED salary with us.

People who are eligible to work in Hong Kong or have a valid Hong Kong work permit/visa will be considered for the above position. If you are passionate about hospitality and are looking for exciting new opportunities, then we want to hear from you!

We are an equal opportunity employer. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes.

Tulsi indian restaurant O/B Balaji group Ltd

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Job Description

Tulsi Group has an opening for an Restaurant Liaison Manager. We are seeking an Restaurant Liaison Manager in Hong Kong Location, who will be responsible for forming and maintaining connections with business clients to drive sales. Duties include meeting with clients in-person to discuss new products or services, resolving client issues with their employer’s products or services to preserve relationships and communicating with other departments about maximizing client experiences.

Duties and Responsibilities

Restaurant Liaison Managers build and maintain relationships with clients and partners. Give clients personalised advice, build rapport and provide quick responses to their inquiries. Analyse the company’s communication strategy, negotiations and contracts to identify trends that can improve organisational procedures.

• Build and improve relationships with customers, key suppliers and partners.

• Review company practices to ensure clients get maximum satisfaction from their purchases.

• Identify potential opportunities and inform the sales team to follow up.

• Educate and inform clients about the company’s products, services and special offers.

• Attend to client complaints and resolve issues promptly.

• Conduct customer satisfaction surveys and recommend ways of improving client satisfaction.

• Work with internal departments to ensure company meets clients’ expectations.

• Oversee customer relationship management system.

Tulsi indian restaurant O/B Balaji group Ltd

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Job Description

Tulsi Group has an opening for Restaurant Manager, will be responsible for overseeing the daily operations of restaurant. Their duties include hiring and training restaurant staff based on company policies, supervising all areas of the restaurant to monitor activities and handle problems that arise and managing all areas of staffing, including scheduling employees.

Responsibilities include but are not limited to:

The goal of the Restaurant Manager is to keep restaurant operations running smoothly to create a positive atmosphere for customers. Common duties and responsibilities of a Restaurant Manager include:

• Recruiting, interviewing and training staff to follow restaurant procedures

• Maintaining safety and food quality standards

• Keeping customers happy, getting their feedback on the experience and handling complaints

• Organizing schedules, keeping track of employees’ hours and recording payroll data

• Ordering food, linens, gloves and other supplies while staying within budget limitations

• Supervising daily shift operations, including front- and back-of-house restaurant operations

• Controlling operational costs and identifying ways to cut waste

• Appraising staff performance and disciplining or retraining employees to correct poor performance

Grand Hyatt Hong Kong

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Job Description

Summary

What you will do:

·         Assist the Director of Event Planning to develop, implement, maximize, monitor and evaluate objectives, strategies and activities of the Event Planning Department

·         Serve as primary point of contact from contract turnover through event execution and post-event follow-up

·         Lead pre-con and post-con meetings; coordinate site inspections, tastings, menu selections, floor plans, AV, decorations, etc

·         Drive event profitability through effective upselling and accurate forecasting

·         Ensure accurate communication of event requirements to all departments and vendors

·         Have passion for nurturing and developing associates to understand and deliver the customer’s expectations

·         Measure success through the hotel’s Net Promoter Score results

·         Create brand experience through the meetings and events touchpoints

·         Ensure that utilization of various systems (e.g. Envision, Reserve, Opera, etc) is maximized and that clean data is maintained at all times 

Qualification

·         Ideally with a university degree or diploma in Hospitality / Tourism Management

·         Minimum 2 years of similar experience in large scale hospitality establishment desirable

·         Good presentation and interpersonal skills are a must

What we offer:

·         Care: A supportive and caring environment where diversity and inclusion are embraced

·         Development: Immense learning opportunities to equip and grow yourself

·         Well-being: Prioritize well-being and bring positivity at work and in life

Marks & Spencer

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Job Description

Job Responsibilities:

• Deliver the sales plan to drive sales performance

• Stock management

• Cost management

• Implement layout plan which in line with brand, store presentation, styling and marketing principles

• Deliver a safe & legal environment for both customers and colleagues

• Provide feedback to individuals that recognizes great customer service and drives improvement

• Drive productivity, high performance and develop potential
   

Job Requirements:

• Diploma or above with at least 2 years’ supervisory experiences in fashion retail, food or related industries

• Strong communication and interpersonal skills

• Ability to analyse, interpret and translate data into meaningful business information for developing actions

• Be positive and flexible to cope with constantly changing business needs  

Remuneration Package:

• New joiner bonus $10,000

• Sales incentive

• Life and Health insurance, medical discount

• Staff purchases discount

Everyone's Welcome
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organization, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

Be part of #OneTeam
We offer attractive remuneration package, includes 5 days work commensurate with qualification and experience to the right candidate. Interested parties please click "Apply Now" to submit full resume with current and expected salary to Human Resources Department. 

* Only shortlisted candidates will be notified. All information collected will be kept strictly confidential and for recruitment-related purpose only.

Marks & Spencer - an Al-Futtaim Group Company
www.marksandspencer.com/hk/ www.alfuttaim.com

Aqua & Flames Limited

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Job Description