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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Accor Lounge

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, customer service skill training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.Every day we strive to make our guests Feel Welcome and our people Feel Valued.

Job Description

• Accor is in a partnership with one of the World's Leading Airlines, to manage the Lounge operations located in Changi Airport. We are seeking a proactive and service-oriented Food & Beverage Supervisor to oversee daily food and beverage operations within the lounge, providing leadership and support to the service team, ensuring smooth and efficient guest service and maintaining high standards of quality and safety.
  

Key Responsibilities

• Supervise and support Food and Beverage Executives and staff during shifts.

• Ensure buffet and service areas are maintained according to brand and hygiene standards.

• Monitor guest satisfaction and respond to requests or complaints professionally and promptly.

• Facilitate communication between kitchen, service team, and management for operational efficiency.

• Assist in staff training and development to meet service standards.

• Organize shift schedules and delegate tasks to ensure coverage and service quality.

• Support inventory control and report on supplies and operational needs.

• Assist with administrative tasks such as logging incidents and preparing reports.

Qualifications

• Minimum 2 years experience in food and beverage operations at a supervisory experience

• Strong leadership and interpersonal skills.

• Effective communicator and problem solver.

• Ability to motivate and coach service team members.

• Skilled in multitasking and working under pressure.

• Ability to work under pressure in a fast-paced environment.

• Flexibility to work shifts, weekends, and public holidays.

• Knowledge of food safety and hygiene standards.

Additional Information

• 5 day work week

• 44 hours per week

• Eligible for overtime allowances

• Morning and afternoon shift on rotational basis OR permanent night shift

• Uniform and training provide

• Group medical and insurance coverage

• Travel-related perks

SIJIMINFU-JUMBO PTE. LTD.

Job Description

JOB RESPONSIBILITIES:

• Responsible for the profit & loss of the restaurant and implement appropriate cost control measures
• Manage the restaurant’s budget and forecasts to meet or exceed management expectations
• Maximize profitability of the restaurant by increasing turnover (revenues and covers) as a first priority and controlling costs as a second priority
• Oversee the daily operations of the restaurant
• Maintain and improve the overall performance of the restaurant on a regular basis including cost analysis and monitoring of processes
• Supervise food and operational safety to ensure a comfortable environment for the customers
• Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy
• Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
• Control labour through effective manpower scheduling and monitor leave of staff
• Actively involved in hiring process by identifying and selecting candidates for junior positions
• Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to termination of employment
• Manage, supervise and groom a team of supervisors and service staff to ensure maximum utilization of manpower allocated
• Handle all restaurant administrative duties
• Any other jobs or duties assigned by the Area Manager from time to time

JOB SPECIFICATIONS:

• Minimum of 6 years management experience in Food & Beverage industry
• Possess sound leadership qualities and ability to manage service staff
• Excellent communication & interpersonal skills; able to build lasting relationships with guests.
• Possess good organizational and management skills; able to lead and inspire staff

Jumbo Group Of Restaurants Pte Ltd

Jumbo Group of Restaurants began with Jumbo Seafood, a home-grown seafood restaurant that was established in 1987 and best known for its chilli and black pepper crabs. The Jumbo story soon evolved after years of restaurant management experience and now includes six diverse dining concepts that serve more than 4,000 diners daily.

Job Description

JOB RESPONSIBILITIES:

- Responsible for the profit & loss of the restaurant and implement appropriate cost control measures

- Manage the restaurant’s budget and forecasts to meet or exceed management expectations

- Maximize profitability of the restaurant by increasing turnover (revenues and covers) as a first priority and controlling costs as a second priority

- Oversee the daily operations of the restaurant

- Maintain and improve the overall performance of the restaurant on a regular basis including cost analysis and monitoring of processes

- Supervise food and operational safety to ensure a comfortable environment for the customers

- Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy

- Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction

- Control labour through effective manpower scheduling and monitor leave of staff

- Actively involved in hiring process by identifying and selecting candidates for junior positions

- Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to termination of employment

- Manage, supervise and groom a team of supervisors and service staff to ensure maximum utilization of manpower allocated

- Handle all restaurant administrative duties

- Any other jobs or duties assigned by the Area Manager from time to time

JOB SPECIFICATIONS:

- Minimum of 6 years management experience in Food & Beverage industry

- Possess sound leadership qualities and ability to manage service staff

- Excellent communication & interpersonal skills; able to build lasting relationships with guests.

- Possess good organizational and management skills; able to lead and inspire staff

Millennium & Copthorne International Limited

Millennium & Copthorne International Limited - a dynamic, global hotel group with properties in major gateway cities and operating more than 120 hotels worldwide, is looking for passionate and service-oriented individuals.

Job Description

Reporting to the Restaurant Manager, the incumbent shall be responsible to:  -

• Assist the Restaurant Operations Manager in the administration and efficient running of the daily operations of the restaurant. 

• Assist in monitoring and driving up the business performance of the restaurant.

• Maximize revenue and minimize costs in accordance to the budget.

• Ensure maximum guest’s satisfaction pertaining to food and services. 

• Supervise and monitor the daily job performance of the team members.

• Demonstrate a deep understanding of wine and food pairing, and assist in curating a comprehensive wine list that complements the restaurant's cuisine.

• Provide guidance to staff on wine selection and service, ensuring that guests receive knowledgeable and personalized recommendations.

• Collaborate with the kitchen team to develop wine-pairing suggestions for menu items.

• Ensure standards of service and operating procedures are in compliance with the Hotel’s policies and procedures.

HE XI ENTERPRISE PTE. LTD.

Job Description

Job Summary

Lead daily operations in a dynamic F&B environment, driving sales performance, team development, and delivering exceptional customer experiences while balancing operational excellence with financial accountability.

Responsibilities

• Lead and coordinate full outlet operations, including service delivery, kitchen workflow, and guest experience to ensure seamless daily functioning
• Train, motivate, and develop service and kitchen teams to meet and exceed performance targets and foster a collaborative work environment
• Manage profit and loss accountability by driving revenue growth, controlling costs, and overseeing inventory management to maximize outlet profitability
• Ensure strict adherence to Singapore Food Agency (SFA) food safety standards, National Environment Agency (NEA) regulations, and liquor licensing requirements to maintain compliance and operational integrity
• Address customer feedback, resolve complaints, and implement service recovery strategies to enhance customer satisfaction and loyalty
• Coordinate staff rostering, payroll processing, and manage staff welfare to optimize workforce efficiency and engagement
• Plan and execute marketing promotions and upselling initiatives to increase sales and customer engagement
• Maintain strong supplier relationships and conduct regular stock takes to ensure inventory accuracy and supply chain reliability

Preferred competencies and qualifications

• Diploma or Degree in Hospitality, Business, or related field preferred
• Minimum 3 years of restaurant management experience in the F&B industry preferred
• Demonstrated leadership skills managing multicultural teams preferred
• Proven customer service orientation and problem-solving abilities preferred
• Financial acumen with experience in P&L management and cost control preferred
• Knowledge of Singapore F&B regulations and licensing requirements preferred
• Flexibility to work varied hours including weekends and public holidays preferred

HE XI ENTERPRISE PTE. LTD.

Job Description

Job Summary

Craft exceptional beverages and create memorable experiences by combining technical mixology skills with engaging customer service in a vibrant F&B environment.

Responsibilities

• Prepare and serve alcoholic and non-alcoholic beverages following standard recipes to ensure consistent quality
• Create signature cocktails and recommend beverage pairings to enhance guests’ dining experience
• Maintain bar inventory by managing stock rotation and controlling pour costs accurately
• Ensure responsible service of alcohol and comply with liquor licensing regulations to promote guest safety
• Maintain bar cleanliness, perform equipment maintenance, and uphold hygiene standards to meet health requirements
• Engage with guests by building rapport and creating a welcoming atmosphere that encourages repeat visits
• Process payments and manage cash float accurately to support smooth financial transactions
• Train junior bar staff on bartending techniques and product knowledge to improve team performance

Required competencies and certifications

• Minimum 2 years of bartending experience in restaurants, bars, or hotels
• Proficient in classic cocktail preparation and modern mixology trends
• Knowledge of spirits, wines, beers, and beverage pairing
• WSQ Food Hygiene Certificate
• Strong communication skills with an engaging personality
• Availability to work evenings, weekends, and public holidays

Preferred competencies and qualifications

• Responsible service certification (e.g., WSET, BAR5) advantageous

What We Offer

• Competitive base salary
• Creative freedom for cocktail development
• Staff meals and uniform provided
• Career path to Bar Manager or Beverage Manager

ADITHYA PTE. LTD.

Job Description

The captain also takes initial beverage and food orders, delivering cocktails, beer and other beverages to the guests at the table. In the absence of a sommelier or wine steward, your job is to recommend particular pairings for specific food items and then decant bottles and serve the wine. This requires a complete knowledge of all of the items on the menu and any special items in order to help guests make their choices for the meal..

JOB REQUIRMENTS

Always greet and welcome guests promptly in a warm and friendly manner.

Always thank and give fond farewell to guests conveying anticipation for their next visit.

Assist guest with table reservation.

Assist guest while seating.

Ensure guest are serviced within specified time.

Has a good knowledge of menu and presentation standards.

Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.

Restaurant Captain Duties and Responsibilities:

• Always greet and welcome guests promptly in a warm and friendly manner.

• Always thank and give fond farewell to guests conveying anticipation for their next visit.

• Assist guests with table reservations.

• Assist guests while seating.

• Ensure guests are serviced within the specified time.

• Has a good knowledge of menu and presentation standards.

• Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.

• Able to answer any questions regarding the menu and assist with menu selections.

• Able to anticipate any unexpected guest need and react promptly and tactfully.

• Always applies service techniques correctly at all times, and serves Food & Beverage items with enthusiasm.

• Serve food courses and beverages to guests.

• Set tables according to the type of event and service standards.

• Record transactions/orders in Point of Sales systems at the time of order.

• Communicate with the kitchen regarding any menu questions, the length of wait, and product availability.

• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.

• Check with guests to ensure satisfaction with each food course and beverage.

• Responsible for clearing, collecting, and returning food and beverage items to the proper area.

• Maintain cleanliness of work areas, china, glass, etc. throughout the shift.

• Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly.

HAOH PTE. LTD.

Job Description

• Managing and oversee daily operations and ensure compliance to operations standards and procedures
• Managing restaurant finanical objectives by forecasting requirements, scheduling expenditures through best monitoring methods via tracking, monitoring and analyzing sales, labour & food cost variances
• Plan weekly schedule planning and daily team floor plan
• Hire, trains and provide on-going communication to staff and deliver first-class service to customers
• Propose staff changes in assigned area, including hiring, promotion, demotion and vacation leave
• Maintain safety requirements in the restaurant
• Handles customers feedback promptly
• To comply ad-hoc with all the admin and paperwork requirements
• Assist and support duties and responsibilities as and when assigned by the management

Accor Asia Corporate Offices

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, customer service skill training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.Every day we strive to make our guests Feel Welcome and our people Feel Valued.

Job Description

BPK Pte LTD

Job Description

JOB

We are looking for F&B SUPERVISOR to maintain the restaurants' revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

JOB DESCRIPTION

• Responsible to providing courteous and efficient food and beverage services to the guests
• To attend and respond to guests’ needs promptly and professionally
• Assist in preparation of Alcohol Drinks and manage the Bar
• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
• Design exceptional menus, purchase goods and continuously make necessary improvements
• Identify customers needs and respond proactively to all of their concerns
• Comply with all health and safety regulations
• Manager level candidates should have experience in overseeing outlet operations and maintaining its operational smoothness and customer service standards, sales and inventory management

Requirements

• Possess great service attitude
• Passion for people and food
• Self-driven with a positive attitude to learn
• Ability to work in a fast-paced environment
• Able to prepare alcoholic drinks and manage the Bar
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
• Ability to spot and resolve problems efficiently
• Communication Skills
• Up to date with food and beverages trends and best practices

A CASA DI MARCO PTE. LTD.

Job Description

Responsibility:

• Familiarise with the restaurant set-up and all the food & beverage items on the menu.

• Perform pre-operation and side station preparations.

• Greet and seat guests proactively.

• Present guests with the menu and inform them about the specials of the day, promotions and/or menu changes if any etc.

• Give suggestions and also try to upsell where applicable.

• Take orders from the guests and to take note of any special requirements.

• Key the order on the POS machine and make sure all special requirements are captured and communicate clearly with the kitchen item if needed.

• Coordinate with the kitchen team to ensure prompt and smooth delivery of items.

• Serve the items to the guests as per the course of order.

• Stay alert and attentive to guests needs to ensure proactive service delivery at all times e..g clearing plates/cutleries after each course, clearing/refilling empty glasses, additional order required, etc.

• Check on guests’ dining experience discreetly and when appropriate.

• Close the bills accurately and promptly.

• Bide fond farewell to guests.

• Attend to guests’ queries, needs and other special requests professionally and promptly.

• Take ownership of feedback received by guests and seek assistance from Restaurant Manager if necessary to ensure prompt follow-up with guests and ensuring their satisfaction.

• Perform general housekeeping and basic cleaning tasks of the restaurant as directed.

• Assist with stock taking and pantry organisation when needed.

• Follow the restaurant safety and security policies and procedures. Report accidents, injuries and incidents to manager immediately.

• Perform any other duties and responsibilities that may be assigned.

Manpower Singapore

Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale.

Job Description

Responsibilities

• Presenting menu and giving food & beverage recommendations

• Coordinate food service between kitchen and dining staff

• Performing check-backs, managing guest experience and ensuring guest satisfaction

• Supervise staff to ensure service standards are consistently met and exceptional guest experiences are delivered

• Provide leadership and guidance to the service team and leading by example with outstanding customer service skills

• Monitors setup, maintenance, cleanliness and safety of dining area

• Complete opening and closing duties in a timely fashion

• Ensuring accurate cash till

• Participate in bi-monthly inventory count

• Any other duties related to food and beverage service assigned by the manager

Requirements

• Minimum 1 year F&B experience in a supervisory role

• Positive attitude with good communication skills

• Team player

• Service oriented

See Min Huay Germain

Personal Reg No: R23112250

Manpower Staffing Services (S) Pte Ltd

EA License No: 02C3423

TASTY WEE PTE. LTD.

Job Description

Overview

In this role you will support the Outlet Operations Director in delivering quality assurance and customer satisfaction. You will be the expert in aligning company objectives by developing operational procedures and training outlet staff for optimising business and financial performance. This involves cross functional collaboration to plan, coordinate and manage outlet activities to achieve business synergy.

Responsibilities

• Support the Outlet Operations Director in managing the outlet’s overall operations
• Work with the Strategy team to plan, develop and implement sales target, strategies and monitoring mechanisms to achieve outlet revenue growth
• Assist Tasty Wee's Quality Assurance Executive to ensure outlet operations are compliant with ISO standards
• Ensure that outlet's premise is in good working condition
• Update training handbook and standard operating procedures for outlet operations
• Lead, motivate and train the outlet team to boost staff morale and facilitate succession planning
• Conduct preliminary performance appraisal and exit interviews
• To manage outlet staff grievances and conflicts and issue disciplinary action when necessary
• Provide timely feedback to the Outlet Operations Director with regards to the outlet activities

Requirements

• Good communication and interpersonal skills
• Good team player
• Able to work within deadlines and well-organised
• Positive attitude and eager to learn
• Display strong initiative and able to work independently
• Thrive in a fast-paced environment and able to adapt quickly

Location

• Pasir Ris Mall
• Located next to Pasir Ris MRT
• Aircon & shopping mall working environment

MADURAS EXPRESS PAYA LEBAR PTE. LTD.

Job Description

Outlet Manager will manage overall operation of individual businesses. He/She will be reporting to Operations/Senior Manager in various aspects of operations including franchise operations and development, product development, outlet promotions, nationwide and local store promotional activities (in conjunction with Group Marketing Department)

• To assist existing franchise outlets on how to increase their sales and

their contribution profit margin.

• To provide service and support to existing outlets

• Maintain good franchise relationships

• Handle customer feedbacks and enquiries

• Perform any other duties as required and directed by the Company

• To Provide adequate training to new staffs to enhance performance of the whole organisation.

• Conducts in-house training to staffs on a monthly basis.

OCD Hands Pte. Ltd.

Job Description

Responsibilities including but not limited to:

• Ensure team briefings are carried out before each service period
• Implement and ensure that Food Safety and Hygiene standards are met at all times
• Ensure that all food is prepared according to quality, taste and hygiene guidelines established by the Company
• Train and develop the team to deliver the food to a high standard
• Ensure readiness for service and that the pace is set for peak times
• Ensure that all food is presented for service in a timely manner and in correct sequence
• Deal with any customer returns of food in a timely manner
• Check and sign for all deliveries
• Ensure that outlet is stocked with adequate levels of inventory
• Participate in monthly physical stock take of the Outlet, including but not limited to plates, bowls and crockery
• Control wastage
• Handle guests’ special requests and complaints
• Ensure that the Kitchen Assistants and Kitchen Crew are able to handle their duties properly and well groomed, properly attired and efficient.
• Ensure that the highest standard of cleanliness is maintained including the maintenance of furnishings and equipment and the proper set up of the Outlet and connected areas
• Assist your superior in Implementing and developing of training programs
• Perform miscellaneous job-related duties as assigned.

DAY ONE PTE. LTD.

Choose Day One so you can focus on your business growth. Our business is built around relieving your business demands. We do this by providing you the knowledge, systems and processes that are integrated into the way you work. Whether you have one employee or more than 100 employees, our system is designed to scale alongside your growth.

Job Description

Responsibilities including but not limited to:

• Ensure team briefings are carried out before each service period
• Implement and ensure that Food Safety and Hygiene standards are met at all times
• Ensure that all food is prepared according to quality, taste and hygiene guidelines established by the Company
• Train and develop the team to deliver the food to a high standard
• Ensure readiness for service and that the pace is set for peak times
• Ensure that all food is presented for service in a timely manner and in correct sequence
• Deal with any customer returns of food in a timely manner
• Check and sign for all deliveries
• Ensure that outlet is stocked with adequate levels of inventory
• Participate in monthly physical stock take of the Outlet, including but not limited to plates, bowls and crockery
• Control wastage
• Handle guests’ special requests and complaints
• Ensure that the Kitchen Assistants and Kitchen Crew are able to handle their duties properly and well groomed, properly attired and efficient.
• Ensure that the highest standard of cleanliness is maintained including the maintenance of furnishings and equipment and the proper set up of the Outlet and connected areas
• Assist your superior in Implementing and developing of training programs
• Perform miscellaneous job-related duties as assigned

Marriott International

Job Description

Rumah Makan Minang Pte Ltd

Job Description

The Manager bears overall responsibility for the profitability of the establishments, and oversees all of the establishments’ operations, i.e. both customer-facing operations and back of house activities (e.g. kitchen, inventory management).

Duties may include:

• Plan, organise, and direct an establishment’s operations

• Support back of house activities and other operational support functions (e.g. customer service, shift scheduling, cashiering, closing of till, ordering inventory, office paperwork)

• Manage inventory, resource requisitions and purchases

• Oversee staff recruitment and training

• Implement strategies to boost staff attitudes, morale and motivation

• Maintain food standards and quality control

• Analyse establishment’s performance and review operational processes to identify opportunities for innovation and/or application of technology, as well as improvement of work practices

• Develop and implement strategies to achieve sales targets, tailored to customer profiles

• Submit proposals to Management on improvements to the establishment (e.g. process improvement, repair and renovation)

IPG Hospitality Pte Ltd

Job Description

About the role

IPG Hospitality Pte Ltd is seeking a highly motivated and experienced Restaurant Supervisor to join our team in the vibrant Downtown Tanjong Pagar Central Region. As a Restaurant Supervisor, you will play a crucial role in overseeing the day-to-day operations of our award winning restaurant Akasa, ensuring exceptional customer service and maintaining the highest standards of quality.

What you'll be doing

1. Supervising and coordinating the restaurant's serving staff, ensuring efficient and seamless table service

2. Monitoring inventory levels, placing orders, and managing the restaurant's supplies to maintain optimal stock

3. Handling customer inquiries, feedback, and complaints in a professional and courteous manner

4. Ensuring that the restaurant's facilities, equipment, and dining areas are well-maintained and adhering to health and safety regulations

5. Providing on-the-job training and mentoring to the serving staff, promoting their professional development

6. Collaborating with the kitchen team to ensure timely and accurate order fulfillment

7. Assisting in the implementation of marketing initiatives and promotional events

8. Maintaining accurate records and reports on the restaurant's performance

What we're looking for

1. Previous experience as a Restaurant Supervisor or in a similar leadership role within the hospitality industry

2. Strong interpersonal and communication skills, with the ability to effectively manage and motivate a team

3. Excellent problem-solving and decision-making abilities, with a focus on providing outstanding customer service

4. Working knowledge of inventory management, cost control, and financial reporting

5. Proficient in using POS systems and other restaurant management software

6. Flexible and adaptable to changing business needs, with a commitment to maintaining high standards

7. A passion for the hospitality industry and a genuine desire to create memorable dining experiences

What we offer

At IPG Hospitality Pte Ltd, we are committed to providing our employees with a rewarding and fulfilling work experience. As a Restaurant Supervisor, you will enjoy competitive compensation, opportunities for career advancement, and a comprehensive benefits package that includes healthcare coverage, retirement plans, and various performance-based incentives.

About us

IPG Hospitality Pte Ltd is a leading player in the Singaporean hospitality industry, operating a diverse portfolio of award-winning restaurants and bars. Our mission is to deliver exceptional dining experiences that delight our customers and set new standards in the industry. We are known for our commitment to quality, innovation, and a strong focus on sustainability.

If you are passionate about the hospitality industry and eager to join a dynamic and forward-thinking team, we encourage you to apply for this exciting Restaurant Supervisor role at IPG Hospitality Pte Ltd. Apply now to take the first step towards an rewarding career with us.

Accor Asia Corporate Offices

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, customer service skill training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.Every day we strive to make our guests Feel Welcome and our people Feel Valued.

Job Description

Jungle

Job Description

About Us

JUNGLE is an award winning Thai Grill & Bar on Ann Siang Hill, driven by good produce, curiosity, and soul. Our team is made up of talented individuals who are passionate about good food, great company, and genuine hospitality.

If you’ve got flair, personality, and a genuine love for people — we want you behind our bar!

What You’ll Do

• Craft classic cocktails, signature drinks, and your own creative twists.

• Keep the bar lively, welcoming, and full of energy.

• Deliver top-notch service with personality — you’re not just serving drinks, you’re creating moments.

• Maintain a clean, organized, and well-stocked bar.

• Work closely with the team to keep service running smoothly, even on the busiest nights.

• Follow all safety, sanitation, and alcohol service guidelines.

Who You Are

• Outgoing, positive, and love connecting with people.

• Passionate about cocktails, flavour, and presentation.

• Thrive in fast-paced environments with music, energy, and fun.

• A team player who’s also independent and confident behind the bar.

• Prior bartending experience preferred — but attitude, energy, and willingness to learn go a long way.

• Must be of legal age to serve alcohol.

Perks

• Competitive pay + tips 💰

• Staff meals provided🍹

• Training on signature cocktails and new trends 🍸

• Fun, creative, and supportive team 🎉

• Opportunities for growth within our expanding brand 🚀

Only shortlisted candidates will be contacted.

Private Advertiser

Job Description

About the role

As the Assistant Restaurant Manager at a medium sized restaurant, you will be responsible for supporting the Operations Manager in overseeing the daily operations. Location of this vibrant establishment is in a shoppping mall next to MRT.

This is a full-time position offering opportunities for career development and progression within a growing hospitality business.

What you'll be doing

• Assist the Manager in leading and motivating a team of servers, bartenders, and kitchen staff to deliver exceptional customer service

• Monitor and maintain high standards of food and beverage quality, presentation, and service

• Oversee inventory management, staff scheduling, and cost control measures

• Respond promptly to customer feedback and address any concerns or complaints

• Ensure compliance with all relevant health, safety, and licensing regulations

What we're looking for

• At least 1 year of experience in a similar assistant manager or supervisory role within the hospitality industry

• Demonstrated leadership skills and the ability to motivate and inspire a team

• Excellent communication and interpersonal skills, with a customer-centric approach

• Strong problem-solving and decision-making abilities, with a keen eye for detail

• Proficient in inventory management, cost control, and financial reporting

• Knowledge of food and beverage operations, including menu planning and inventory management

• Familiarity with relevant health, safety, and licensing regulations in the hospitality industry

What we offer

• Competitive salary and bonus structure.

• Sales incentives up to $500

• 5/5.5 days work week

Private Advertiser

Job Description

About the role

We are seeking a talented and experienced Restaurant Captain to join our team. As a Restaurant Captain, you will play a vital role in ensuring exceptional customer service and the smooth running of our bustling restaurant. This is a full-time position based in our vibrant Serangoon North-East Region location.

What you'll be doing

1. Overseeing and coordinating the front-of-house team to deliver outstanding customer experiences

2. Greeting and seating customers, ensuring their needs are promptly and courteously addressed

3. Assigning and supervising serving staff to ensure efficient table service

4. Monitoring table turnover and ensuring a smooth flow of customers through the restaurant

5. Handling customer complaints and inquiries in a professional and resolute manner

6. Assisting with inventory management and stock control

7. Collaborating with the kitchen team to ensure timely and accurate order fulfilment

8. Upholding high standards of cleanliness and organisation throughout the restaurant

What we're looking for

1. Excellent customer service skills and the ability to lead and motivate a team

2. Strong communication and interpersonal skills to interact effectively with customers and staff

3. Proven problem-solving skills and the ability to remain calm under pressure

4. Proficient in POS cash handling and basic inventory management

5. A passion for the hospitality industry and a commitment to providing a superior dining experience

Mandate Of Manpower

Job Description

Job Responsibilities including but not limited to:

• Ensure team briefings are carried out before each service period
• Implement and ensure that Food Safety and Hygiene standards are met at all times
• Ensure that all food is prepared according to quality, taste and hygiene guidelines established by the Company
• Train and develop the team to deliver the food to a high standard
• Ensure readiness for service and that the pace is set for peak times
• Ensure that all food is presented for service in a timely manner and in correct sequence
• Deal with any customer returns of food in a timely manner
• Check and sign for all deliveries
• Ensure that outlet is stocked with adequate levels of inventory
• Participate in monthly physical stock take of the Outlet, including but not limited to plates, bowls and crockery
• Control wastage
• Handle guests’ special requests and complaints
• Ensure that the Kitchen Assistants and Kitchen Crew are able to handle their duties properly and well groomed, properly attired and efficient.
• Ensure that the highest standard of cleanliness is maintained including the maintenance of furnishings and equipment and the proper set up of the Outlet and connected areas
• Assist your superior in Implementing and developing of training programs
• Perform miscellaneous job-related duties as assigned

MORE YOGURT PTE. LTD.

Job Description

Responsibilities including but not limited to:

• Ensure team briefings are carried out before each service period
• Implement and ensure that Food Safety and Hygiene standards are met at all times
• Ensure that all food is prepared according to quality, taste and hygiene guidelines established by the Company
• Train and develop the team to deliver the food to a high standard
• Ensure readiness for service and that the pace is set for peak times
• Ensure that all food is presented for service in a timely manner and in correct sequence
• Deal with any customer returns of food in a timely manner
• Check and sign for all deliveries
• Ensure that outlet is stocked with adequate levels of inventory
• Participate in monthly physical stock take of the Outlet, including but not limited to plates, bowls and crockery
• Control wastage
• Handle guests’ special requests and complaints
• Ensure that the Kitchen Assistants and Kitchen Crew are able to handle their duties properly and well groomed, properly attired and efficient.
• Ensure that the highest standard of cleanliness is maintained including the maintenance of furnishings and equipment and the proper set up of the Outlet and connected areas
• Assist your superior in Implementing and developing of training programs
• Perform miscellaneous job-related duties as assigned

Mandate Of Manpower

Job Description

Job Responsibilities including but not limited to:

• Ensure team briefings are carried out before each service period
• Implement and ensure that Food Safety and Hygiene standards are met at all times
• Ensure that all food is prepared according to quality, taste and hygiene guidelines established by the Company
• Train and develop the team to deliver the food to a high standard
• Ensure readiness for service and that the pace is set for peak times
• Ensure that all food is presented for service in a timely manner and in correct sequence
• Deal with any customer returns of food in a timely manner
• Check and sign for all deliveries
• Ensure that outlet is stocked with adequate levels of inventory
• Participate in monthly physical stock take of the Outlet, including but not limited to plates, bowls and crockery
• Control wastage
• Handle guests’ special requests and complaints
• Ensure that the Kitchen Assistants and Kitchen Crew are able to handle their duties properly and well groomed, properly attired and efficient.
• Ensure that the highest standard of cleanliness is maintained including the maintenance of furnishings and equipment and the proper set up of the Outlet and connected areas
• Assist your superior in Implementing and developing of training programs
• Perform miscellaneous job-related duties as assigned

Grand Park City Hall

Park Hotel Group aims to be a world-renowned brand in hospitality. We have hotel properties in Singapore, Hong Kong and China, with expansion plan into the Asia Pacific region. If you share our vision and possess the drive to excel, we would like you to join us.

Job Description

Grand Park City Hall is a sustainable sanctuary of modern comfort that takes pride and care in what we do and find joy in giving our best to positively impact people and the planet. We believe that true hospitality begins with service delivered with love and passion.

If you share our passion for service, we invite you to join us.

Discover your passion. Discover Love at Grand Park City Hall.

This position reports directly to the General Manager and plays a pivotal role in overseeing the strategic and operational functions of the Food & Beverage Department. The successful candidate will be responsible for driving excellence in service, optimizing departmental performance, and aligning F&B initiatives with the overall goals of the hotel.

Job Responsibilities

• Prepare the hotel’s annual F&B budget which includes manpower requirement, capital, operating expenses, etc. 

• Plan and direct the F&B Department’s activities in the hotel and ensure that the activities are supportive and in agreement with the hotel’s F&B plan.

• Develop a range of F&B products and services that promotes the respective outlets’ strengths and appeals with their clientele.

• Keep abreast with competitive products/services and pricing for planning and growing the hotel’s F&B business.

• Monitor the performance of the F&B Department and guide the team to achieve the set financial targets. 

• Monitor the expenditures of the F&B Department and manage the cost.

• Direct all the daily F&B activities of the hotel focusing on manpower planning, service quality and food standards.

• Ensure that the outlet is efficiently manned with staff rostered in accordance with the anticipated business volume and fluctuations. 

• Review the operational procedures of F&B activities in the hotel with the intent of efficient use of resources.

• Ensure that all staff are well-trained for the tasks they are performing.

• Conduct performance review of the team.

• Ensure that high quality food and service standards are maintained.

• Perform any other job tasks as assigned.

Job Requirements

• Bachelor’s degree or diploma in Hospitality Management or a related field.

• Minimum 5 years of working experience in a similar capacity in the hospitality industry.

• Proven track record in budgeting, cost control, and achieving financial targets.

• Strong leadership and team management skills.

• Creative and innovative in developing F&B concepts and promotions.

• Strong problem-solving and decision-making abilities.

Craig Road Property Holdings Pte. Ltd.

Mondrian is a way of travel. A luxury lifestyle hotel, a global destination for locals or travelers. Mondrian is always at the heart of the most exciting cultural scenes in the world. Mondrian Singapore Duxton is a luxury lifestyle hotel built in the heart of the city’s prominent Duxton Hill neighborhood featuring 300 guestrooms, a lower three-story building in a contemporary and luxury loft suite. Historic architecture takes on the famous Singapore 'shophouse' building typology on a modern spin, with a terracotta roof, and colonial-style window shutters, at the rear, connected by a garden, will be the main tower containing a mix of guest rooms, a speakeasy bar, and rooftop pool. The location is flawless with a bevy of signature restaurants, stylish bars, and local street food vendors all within walking distance. Ennismore and Accor’s joint venture to create the world’s fastest-growing lifestyle and entertainment hospitality company, with a global collective of entrepreneurial and founder-built brands with creativity & purpose at their heart. For more information visit www.mondrianhotels.com

Job Description

What do we expect from you?

Under the general guidance of the Director Of Restaurants & Bars or any other authorized by the management, As a Supervisor, you are responsible for supervising all aspects of the restaurant for its smooth operation on a daily basis. You are also responsible for delegating tasks to all the restaurant personnel and ensuring that the responsibilities are completed in a timely manner.

How your day looks like?

• Planning and delegating work duties to the staff and ensuring that they work according to the compliance of the restaurant business.
• Overseeing the staff for the smooth running of the restaurant.
• Training new employees as per their abilities and skills.
• Maintaining a strong relationship with suppliers and vendors.
• Inspecting the food and beverage stock level and restock them in a timely manner.
• Conducting inspections of the restaurant kitchen and ensuring proper hygiene is maintained.
• Checking with the guest and making sure that they are getting served with the best quality food.
• Resolving customer complaints in a professional manner.
• Ensuring customer satisfaction with all the services provided to them.
• Preparing daily reports and presenting them to the higher management.
• Managing the outstanding bills and cash inflows of the restaurant.

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

SRI RAKKI PTE. LTD.

Job Description

1. Manage day-to-day restaurant operations, including front-of-house and back-of-house coordination

2. Supervise, train, and schedule service and kitchen staff

3. Supervise, train, and schedule service and kitchen staff

4. Maintain cleanliness, hygiene, and safety standards at all times

5. Develop and implement SOPs for service, cash handling, and staff discipline

6. Prepare operational reports and support management in business planning

7. Coordinate with suppliers and vendors to ensure timely delivery of goods

8. Good understanding of restaurant operations, cost control, and budgeting

9. Good understanding of restaurant operations, cost control, and budgeting

REPUTE MANPOWER PTE. LTD.

Job Description

1. Training staff to follow our eating establishment procedures.

2. Maintaining safety and food quality standards.

3. Keeping customers happy and handling complaints.

4. Organizing schedules.

5. Willing to work on weekends and public holidays.

6. Keep our eating establishment running smoothly, increase profit and sale growth.

MORE YOGURT PTE. LTD.

Job Description

Responsibilities including but not limited to:

• Ensure team briefings are carried out before each service period
• Implement and ensure that Food Safety and Hygiene standards are met at all times
• Ensure that all food is prepared according to quality, taste and hygiene guidelines established by the Company
• Train and develop the team to deliver the food to a high standard
• Ensure readiness for service and that the pace is set for peak times
• Ensure that all food is presented for service in a timely manner and in correct sequence
• Deal with any customer returns of food in a timely manner
• Check and sign for all deliveries
• Ensure that outlet is stocked with adequate levels of inventory
• Participate in monthly physical stock take of the Outlet, including but not limited to plates, bowls and crockery
• Control wastage
• Handle guests’ special requests and complaints
• Ensure that the Kitchen Assistants and Kitchen Crew are able to handle their duties properly and well groomed, properly attired and efficient.
• Ensure that the highest standard of cleanliness is maintained including the maintenance of furnishings and equipment and the proper set up of the Outlet and connected areas
• Assist your superior in Implementing and developing of training programs
• Perform miscellaneous job-related duties as assigned

REPUTE MANPOWER PTE. LTD.

Job Description

1. Training staff to follow our eating establishment procedures.

2. Maintaining safety and food quality standards.

3. Keeping customers happy and handling complaints.

4. Organizing schedules.

5. Willing to work on weekends and public holidays.

6. Keep our eating establishment running smoothly, increase profit and sale growth.

QT Singapore

Job Description

About the role

Assistant Restaurant Manager is responsible for F&B outlet events and activities, accountable for supervising daily operations, energizing day-to-day sales, maintaining quality service standards and cost control, labour costs, and adhering to all governmental regulations. Oversee and be responsible for staff development and training, work alongside the Restaurant Manager/F&B Director to oversee revenue generation and cost control issues.

Job Responsibilities:

• Supervise the F&B Supervisor, F&B Executive, and F&B Host, F&B Hostess team, leading by example in punctuality, grooming, and professional conduct.

• Support efficient restaurant operations by managing costs, maintaining high service and product quality, and driving revenue and profitability.

• Ensure the outlet and surrounding areas are consistently clean, organized, and compliant with opening/closing procedures.

• Act as Manager‑on‑Duty in the F&B Manager’s absence and conduct outlet meetings when required.

• Maintain strong knowledge of hotel products, services, and outlet concepts; assist in employee training and development.

• Understand the department’s monthly P&L and assist in preparing reports, analyses, and performance meeting materials.

• Facilitate communication within the outlet and attend regular meetings with the Culinary Team and other departments to strengthen teamwork.

• Attend required staff meetings, departmental training, and hotel‑initiated programs.

• Operate departmental systems at the assigned competency level.

• Plan daily checklists, station assignments, and oversee workflow based on the roster.

• Perform upselling, recommend alternatives to enhance guest experience, and ensure service consistency.

• Handle guest enquiries and complaints courteously, escalating to the F&B Manager when necessary and ensuring follow‑up is completed.

• Monitor food and service quality, staff grooming, and overall professionalism.

• Support inventory checks, supplier coordination, and updates to the outlet’s operations manual.

• Report disciplinary incidents promptly and undertake additional duties assigned by the F&B Manager.

• Ensure compliance with hotel policies, procedures, and operational standards.

• Adapt to operational changes as directed by hotel management and oversee staff performance regularly.

Qualification: 

•  Certificate from a recognized Hotel Training School (or Culinary Institution) or an appropriate amount of progressive work experience to waive academic qualifications 

• Valid WSQ Basic Food Hygiene Certificate 

Experience: 

•  2 to 4 years of working experience in a supervisor position in a 4 / 5-star category hotel.   

• Knowledge of religious dietary requirements and Singapore Laws required.  

• Services and kitchen production flow of Ministry of Environment standard required.  

Key Competencies:

• Proficient with computer systems.

• Motivated, committed, and eager to learn.

• Adaptable and quick to respond to changing needs.

• Strong team player supporting shared goals.

• Effective leadership, people management, and training skills.

• Guest‑focused, consistently exceeding service standards.

• Solid knowledge of F&B service, cost and labor control, menu writing, merchandising, maintenance, and basic accounting.

• Strong interpersonal skills and attention to detail.

• Strengths in communication, planning, and people management.

• Broad knowledge of restaurant operations, supervision, service techniques, and guest interaction.

• Skilled in math and percentage calculations.

Willow Restaurant

Job Description

Floor Captain

Nestled in the heart of Singapore, Willow is an Asian fine-dining restaurant renowned for its innovative interpretation of traditional Asian flavours. With a focus on seasonality, craftsmanship, and contemporary hospitality, we strive to deliver a refined yet soulful dining experience. We are seeking a poised and service-driven Floor Captain to support the Restaurant & General Manager in leading the front-of-house team, elevating guest experiences, and upholding the highest standards of fine-dining service.

• Support the Restaurant Manager in overseeing daily front-of-house operations

• Lead service on the floor to ensure smooth service flow and refined guest experience

• Deliver warm, personalised, fine-dining service to all guests

• Maintain strong knowledge of menu, ingredients, techniques, and beverage pairings

• Uphold service standards, grooming, etiquette, and brand guidelines

• Train, coach, and mentor junior service team members

• Coordinate closely with kitchen team for accurate order flow and timing of courses

• Handle guest feedback and service recovery professionally

• Support reservations, table assignments, and floor coordination

• Assist in inventory management of service ware, linens, and beverages

• Stay updated on fine-dining service trends and hospitality best practices

• Minimum 1 years’ experience in fine-dining or upscale restaurant service

• Prior experience as Waiter, Captain, or FOH Supervisor preferred

• Strong knowledge of fine-dining service standards and etiquette

• Excellent communication and guest engagement skills

• Confident floor leadership and team coordination abilities

• Strong attention to detail, timing, and service flow

• Ability to perform under pressure in a high-standard service environment

• Passion for hospitality and delivering refined guest experiences

• Basic knowledge of wine, sake, or premium beverages is an advantage

• Relevant hospitality certifications are a plus

• Birthday Leave

• Competitive Staff Discounts across outlets

• Health and Medical Insurance coverage

• Fixed days OFF

• Meal Allowance or a Meal

Rainforest Culinary

Job Description

We are seeking an experienced and dynamic Restaurant Manager to lead our team and ensure the smooth day-to-day operations of our restaurant. The ideal candidate is a hands-on leader with a passion for hospitality, excellent people management skills, and a keen eye for detail.

Key Responsibilities

• Oversee daily restaurant operations, ensuring seamless coordination between Front of House and Back of House teams.
• Supervise, train, and motivate front-of-house crew to deliver exceptional service.
• Ensure high standards of food quality, hygiene, and safety are consistently maintained.
• Handle guest feedback and resolve complaints to ensure customer satisfaction and continuous improvement.
• Manage and familiarise with the POS system (training will be provided).
• Oversee daily sales closing and petty cash reimbursement.
• Plan and manage events to enhance customer engagement and revenue.
• Monitor operational costs, implement cost-control measures, and reduce waste.
• Maintain the restaurant’s brand image and suggest improvements to attract a wider audience.
• Ensure compliance with all sanitation, health, and safety regulations.
• Perform any other ad hoc duties as assigned.

• Minimum 8 years of relevant experience in the F&B industry, with at least 3 years in a managerial role.
• Strong leadership, communication, and interpersonal skills.
• Excellent customer service mindset and a positive, hands-on attitude.
• Resourceful, detail-oriented, and able to work in a fast-paced environment.
• Strong problem-solving skills and a proactive approach to operations.

Others

• Sunday Off
• 3 mins walk from One-North MRT station
• Duty Meals included

PHOENIX OPCO PTE. LTD.

Job Description

Responsibility:

• Responsible for F&B Supervisor, F&B Executive and F&B Host / Hostess.
• Set an example by reporting to duty punctually dressed according to the Hotel’s dress code & grooming standards, maintaining a high standard of personal appearance and hygiene at all times.
• Assist in leading the restaurant efficiently in costs and expenses, constantly delivering the highest
• quality as well as driving high top-line revenue and profit.
• Provide a professional and courteous service at all times and ensure that all employees follow the
• example.
• Ensure that the place of work and surrounding area is kept clean and always organized.
• Act as a Manager in duty in the absence of the F&B Manager in the outlet.
• Be knowledgeable of all services and products offered by the Hotel.
• Understand thoroughly the concept of the outlet and assume training responsibilities as requested by F&B Manager.
• Have an understanding of the monthly profit and loss statement of the department.
• Conduct all outlet meetings in the absence of the F&B Manager.
• Perform upselling for all items offered by the department assigned as well as offering alternatives.
• Assist in communication within the outlet and attend daily/weekly outlet meetings with the Culinary
• Team and foster teamwork to constantly develop the F&B outlets for more success.
• Attend and contribute to necessary staff meetings, departmental training, and Hotel-initiated training scheduled.
• Be knowledgeable to operate the existing system based on the trained responsibility level as assigned in the department.
• Assist in producing reports and analysis of the outlet and attend in the monthly performance meeting.
• Plan daily routine checklist and station division according to the work schedule.
• Assist the F&B Manager to produce outlet-specific reports and analyses for the monthly performance meeting.
• Attend all required training as described by the department.
• Attend daily pre-shift meetings with employees on preparation, guest profile, service, and menu
• served.
• Report incidents that require disciplinary actions immediately to the F&B Manager.
• Coordinate the review of the outlet’s operations manual updates annually as requested by the F&B
• Manager.
• Support activities and cooperation with the suppliers.
• Assist in carrying out scheduled inventories of products and operating equipment.
• Undertake reasonable tasks and secondary duties as appointed by the F&B Manager.
• Respond to any changes in the department as dictated by the Hotel management.
• Handle guest enquiries and complaints in the outlet in a courteous and efficient manner and report to F&B Manager ensuring that the follow up is performed with the guest.
• Ensure that the opening and closing procedures established for the outlet are followed.
• Assign responsibilities to subordinates by implementing a multi-tasking principle and check their
• performance periodically.

Qualifications:

• Certificate from a recognized Hotel Training School (or Culinary Institution) or an appropriate amount of progressive work experience to waive academic qualifications.

Experience:

• 2 to 4 years of working experience in a supervisor position in a 4 / 5-star category hotel.
• Knowledge of religious dietary requirements and Singapore Laws required.
• Services and kitchen production flow of Ministry of Environment standard required

KILLINEY 88 PTE. LTD.

Job Description

Mama Culture is growing, and we’re looking for a passionate Assistant Restaurant Manager to lead our vibrant team across our restaurant and rooftop pool. If you love great food, energetic spaces, and creating memorable guest moments, Mama wants to meet you!

What You’ll Do

• Oversee daily restaurant operations at our western-style restaurant, bar, and rooftop pool.
• Organize and coach our Servers, Bar Team, and Guest Relations staff to deliver warm, authentic Mama hospitality.
• Manage bar operations, including beverage quality, stock control, menu consistency, and bartender performance.
• Elevate the guest experience for high-value customers, VIPs, and regulars.
• Plan, coordinate, and execute parties, private events, and group bookings with flair.
• Ensure all restaurant administrative tasks—such as inventory, purchasing, documentation, and revenue tracking—are well organised, accurate, and properly accounted for.
• Maintain high standards of cleanliness, service flow, and operational efficiency.
• Manage scheduling, training, and performance for all front-of-house team members.
• Uphold brand culture and bring Mama’s fun, inclusive spirit to life daily.

Who You Are

• An experienced F&B leader with at least 3–5 years in supervisory or managerial roles.
• Strong background in restaurant and bar operations, ideally in western or lifestyle dining concepts.
• Confident handling high-value guests and delivering personalised service.
• Skilled in managing events, celebrations, and large group dining experiences.
• A natural coach who builds confident, motivated teams.
• Organized, detail-oriented, and comfortable with F&B administration and reporting.
• Energetic, adaptable, and excited to be part of a lifestyle-driven brand.

FENG SHENG GROUP (F&B) PTE. LTD.

Job Description

Looking for F&B Manager of at least 3 years and above, deploy to F&B outlets. Daily job scope includes overseeing daily operations, procurement of goods and inventory control management. Willing to learn and pick up basic cashiering skills. Possess good service attitude to handle customers orders, be able to PR with local and foreign customers to hone customers relationship and handle their requests. Possess good leadership skills to lead a team of 10 or more staffs. May be required to do overtime from time to time, when required to.

1. Can settle all government official documents and manpower issues, which includes basic wages calculations, apply foreign workers permit, settle local staffing problems.

2. Know or willing to learn the basic of making hot beverages.

3. Has to design and put up simple advertisements for empty food stalls.

4. Has to do sales report and set sales targets for staffs on a monthly basis.

5. Teach new staffs the correct language and educate new staffs on company's SOP.

6. Ensure public lavatories are kept and maintained in order, may be required to go hands on if shortage on manpower.

7. Able to handle customers' complaints or feedback and ensure corrections are put into actions.

8. Able to handle conflicts or disputes among staffs.

9. Procurement of goods by maintaing good communication and relationship with suppliers and keep check of inventories level on a daily basis.

Gaia Chinese Culinary Pte Ltd

Job Description

This role supports the Restaurant Manager by delivering exceptional bar service in a fine dining environment, preparing and serving drinks, maintaining the bar area, and ensuring compliance with safety and sanitation standards.

Responsibilities

• Prepare and serve drinks accurately to customers to ensure a positive and enjoyable experience
• Maintain a clean, organized, and safe bar area to meet hygiene and operational standards
• Interact with guests to identify their beverage preferences and recommend suitable drinks
• Process customer transactions efficiently and accurately while monitoring inventory levels to support stock management
• Apply detailed knowledge of the beverage menu and products to provide informed service and enhance customer satisfaction
• Follow sanitation and safety regulations consistently to maintain compliance and protect guest well-being
• Any other duties as assigned

Required competencies and certifications

• At least 1 year of relevant bartending experience
• Knowledge of mixing, garnishing, and serving drinks
• Ability to work flexible hours including shifts, split shifts, weekends, and public holidays

Preferred competencies and qualifications

• Experience exceeding 3 years for consideration as a Senior Bartender

Other Information

• The working location is within walking distance from Bras Basah MRT station and City Hall MRT station
• This position reports to the Restaurant Manager

By submitting your application, you consent to the collection, use, and disclosure of your personal data by Gaia Chinese Culinary Pte Ltd for the purposes of processing and assessing the job application, and for other employment-related purposes in accordance with the Personal Data Protection Act 2012 (PDPA). You declare that the information provided in your application is true and complete to the best of your knowledge. You understand that any false or misleading information may result in the rejection of application or, if employed, termination of employment.

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1-Group (Singapore)

1-Group is Singapore’s leading F&B, lifestyle & hospitality group that operates a portfolio of iconic restaurants, cafes, bars, and clubs created with heart, purpose, and a vision for providing exceptional experiences. Over the decade, the group has witnessed countless first dates, celebrations, weddings, events, and continues to be the maker of great memories.

Job Description

Location: Multiple Iconic Venues (Singapore)
Position: Bartender / Senior Bartender
Employment Type: Full-Time

Step behind the bar with 1-Group, one of Singapore’s most established lifestyle and F&B collectives. With a portfolio of stunning venues, we offer a dynamic environment where craftsmanship, service, and hospitality come together to create unforgettable guest experiences.

Responsibilities:

• Prepare and serve a wide range of alcoholic and non-alcoholic beverages with consistency and flair

• Maintain the bar — ensure it's clean, well-stocked, and ready for every service

• Interact with guests professionally and warmly, making them feel welcome and well-cared for

• Support operations including bar setup, closing procedures, and daily station maintenance

• Monitor and replenish inventory, ensuring all supplies follow the FIFO (First In, First Out) principle

• Collaborate closely with your team, contributing to a positive and productive work environment

• For Senior Bartenders: take the lead in mentoring juniors, setting the pace, and driving beverage excellence

What makes this role special:

• Exposure to a modern, semi fine-dining environment

• Opportunities to contribute ideas to the beverage program

• Be part of a team that values experience, teamwork, and professionalism

• Ongoing training & development programs to level up your knowledge of spirits, techniques, and service

Requirement:

• Prior bartending experience in a fast-paced restaurant/bar

• Passionate about the craft of cocktails, beverage knowledge, and hospitality

• Strong attention to detail and consistency in every pour

• Excellent communication skills and the ability to work under pressure

• Positive team attitude and willingness to support wherever needed

• A WSET, bar certification, or mixology background is a bonus (especially for senior positions)

JOINTHIRE SINGAPORE PTE. LTD.

JointHire is a Singapore based recruitment company founded to offer innovative job placement services to employers and job seekers based on our proprietary technology.

Job Description

About Company

A Japanese fine dining restaurant with one star Michelin restaurant reward. The owner brings over 20 years of extraordinary experience across Kyoto, Tokyo, and Singapore to his eponymous 12-seater Sushi Kappo Restaurant.

Job Description

• Create staff schedule to ensure appropriate staffing

• Track stock levels of food, supplies, and equipment, forecast needs, and oversee ordering as necessary

• Address customer needs, comments, and complaints

• Adhere to and enforce employee compliance with health, safety, and sanitation standards

• Report on financial performance, inventory, and personnel

Job Requirements

• At least 2 year of working experience in Japanese restaurant

• Experience in high end restaurant / serving high end customers is an added advantage

• Able to work during weekends or Public Holidays

• Strong interpersonal and communication skills

• Excellent leaderships skills

• Comfortable setting priorities and delegating tasks as needed

Compensation

• Working location: Tanjong Pagar

• Working hour: 10am - 3pm and 5pm - 11.30pm, closed on Sun and Mon

• AWS

• 14 days annual leave

Talent Trader Group Pte Ltd

Our business philosophy stems from our belief that Mid management are vital to all organisations.

Job Description

Responsibilities: 

• Curriculum Design and Development – Work closely with department heads and subject matter experts to develop and update training curricula. Design, review, and improve course materials and lesson plans to ensure alignment with intended learning outcomes. Support the alignment of courses with the national skills framework to obtain accreditation.

• Strategic Planning and Implementation – Prepare and manage accreditation submissions to relevant government bodies and institutions. Assist in rolling out programmes and various learning approaches, such as coaching, job shadowing, e-learning, assessments, and audit activities.

• Processes and Reporting – Oversee end-to-end processes related to partnership and accreditation programmes. Ensure accurate documentation and compliance with organizational policies and accreditation standards. Provide assistance during assessments and audit exercises. Track programme performance, analyse key data and participant feedback, and prepare regular status reports with recommendations for improvement. Review programme effectiveness and refine learning methods where necessary.

• Programme Administration – Administer grant applications, monitor milestones, and ensure programme objectives are achieved. Assess the effectiveness of learning initiatives and provide comprehensive analysis, recommendations, and continuous improvement plans.

• Stakeholder and Relationship Management – Establish and maintain strong working relationships with strategic partners, government agencies, educational institutions, internal teams, and subject matter experts. Support the L&D Director in guiding and managing the L&D team.

Requirements:

• WSQ Diploma in Design and Development of Learning for Performance (DDDLP) or WSQ Diploma in Adult and Continuing Education (DACE) or any related fields.

• Minimum 5 years of working experience as Learning & Development role.

• Excellent communication and presentation skills
  

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: gs1@talenttradersg.com

EA License No.: 13C6305

Registration No.: R23117856 CHOE KIN MUN

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

GYUTAN-TAN PTE. LTD.

Job Description

This position as Tea Master (Bar) will lead the execution and development of our upcoming tea concept:

Casual Tea Beverages – fast-moving, approachable tea drinks including tea lattes, carbonated teas, and hot/cold tea selections.

Omakase Tea Experience – curated, high-touch tea sessions for the knowledgeable tea consumers.

This role ensures operational efficiency, consistent beverage quality, strong guest engagement, and team training across both formats.

Responsibilities

1. Casual Tea Beverage Program (Higher Volume Operations)

• Develop and standardise recipes for tea lattes, sparkling/carbonated teas, and seasonal tea beverages.
• Ensure speed, consistency, and quality during peak service periods.
• Optimise workflow and station setup for efficient production.
• Train team member/s to execute drinks accurately with minimal wastage.
• Monitor beverage cost, portion control, and inventory usage.
• Support product innovation aligned with market trends and mass-market appeal.

2. Omakase Tea Experience (Premium Service)

• Design and execute curated tea omakase sessions with storytelling and guest engagement.
• Select teas, prepare brewing sequences, and create seasonal tasting themes.
• Deliver educational and memorable tea experiences tailored to informed consumers.
• Maintain premium service standards, presentation, and timing.
• Continuously refine menus, pairings, and overall concept positioning.

3. Operations & Team Development

• Develop SOPs for tea preparation, brewing standards, equipment usage, and service flow.
• Train and coach service teams on tea knowledge, brewing techniques, and guest interaction.
• Manage inventory, ordering, stock rotation, and supplier coordination.
• Ensure compliance with food safety and hygiene standards (SFA requirements).
• Support revenue targets, beverage COGS control, operational KPIs

4. Any other duties as assigned

Requirements

• Strong experience in tea programs, specialty beverage operations, or hospitality beverage roles.
• Min. 3-5 years of job related experience.
• Ability to operate in both high-volume casual service and premium experiential formats.
• Strong training and SOP development capability.
• Operationally hands-on with strong cost control awareness.
• Good communication and guest engagement skills.

By submitting your application, you consent to the collection, use, and disclosure of your personal data by Gyutan-Tan Pte Ltd for the purposes of processing and assessing the job application, and for other employment-related purposes in accordance with the Personal Data Protection Act 2012 (PDPA).

You declare that the information provided in your application is true and complete to the best of your knowledge. You understand that any false or misleading information may result in the rejection of application or, if employed, termination of employment.

Quentin's Bar & Restaurant

Quentin’s Bar & Restaurant explores a semi-fine dining concept, that is traditionally communal, and takes pride in preparing distinctive and piquant dishes with recipes passed down from generations.

Job Description

Manage the daily operations, greet and meet customers and attend to all their needs. Must be service orientated person with pleasant personality. Knowledge of wines is essential and necessary. Able to train and motivate. Administration, purchasing and operational knowledge is required, willing to work hard and a responsible person. Report to the General Manger. Have experience in Catering operations.

Guilin Garden Restaurant Pte. Ltd.

Job Description

About the role

Guilin Garden Restaurant Pte. Ltd. is seeking an experienced Restaurant Manager to join our dynamic team in the Central and East Region. In this full-time role, you will be responsible for the overall operations and management of our premier dining establishment, ensuring exceptional customer service and driving financial success.

What you'll be doing

• Oversee all aspects of restaurant operations, including staffing, scheduling, inventory management, and financial reporting

• Develop and implement strategies to enhance customer satisfaction, increase revenue, and improve operational efficiency

• Lead and motivate a team of servers, hosts, and kitchen staff to deliver outstanding service and dining experiences

• Ensure compliance with all relevant health, safety, and licensing regulations

• Liaise with suppliers, vendors, and other stakeholders to maintain a well-functioning restaurant

• Analyse sales data and market trends to identify opportunities for growth and improvement

• Foster a positive and collaborative work environment that promotes employee development and retention

What we're looking for

• Minimum 3-5 years of experience in a restaurant management or similar supervisory role

• Strong leadership, problem-solving, and decision-making skills

• Excellent customer service orientation and the ability to create a welcoming dining experience

• Proficient in inventory management, budgeting, and financial reporting

• Thorough understanding of food safety regulations and best practices

• Exceptional interpersonal and communication skills to effectively manage a diverse team

• Passion for the hospitality industry and a commitment to delivering exceptional service

What we offer

At Guilin Garden Restaurant Pte. Ltd., we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including:

- Generous holiday and care leave
- Opportunities for career advancement and professional development
- Discounted meals and dining privileges
- Team-building and social events to foster a positive company culture

About us

Guilin Garden Restaurant Pte. Ltd. is a premier dining establishment specialising in authentic Chinese, Mala and Korean cuisine. With a reputation for excellence and a focus on providing exceptional customer service, we have established ourselves as a leading player in the Central and East Region's vibrant hospitality industry. Join our team and be a part of our continued success story.

Apply now for this exciting opportunity to become our next Restaurant Manager! EP, WP available

Marriott International

Job Description

1-Group (Singapore)

1-Group is Singapore’s leading F&B, lifestyle & hospitality group that operates a portfolio of iconic restaurants, cafes, bars, and clubs created with heart, purpose, and a vision for providing exceptional experiences. Over the decade, the group has witnessed countless first dates, celebrations, weddings, events, and continues to be the maker of great memories.

Job Description

Job Description

The Bar Manager is responsible for leading the bar operations at 1-Alfaro, ensuring exceptional beverage quality, memorable guest experiences, and strong operational performance. This role oversees daily bar execution, beverage innovation, team leadership, cost control, and service excellence within a premium rooftop dining and lifestyle environment.

The Bar Manager plays a key role in shaping Alfaro’s bar identity, driving revenue, and maintaining high standards aligned with 1-Group’s service and brand expectations.

a/Bar Operations & Guest Experience

• Oversee day-to-day bar operations to ensure smooth, efficient and high-quality service

• Deliver exceptional guest engagement and personalised bar experience in line with Alfaro’s premium positioning

• Ensure consistency in beverage preparation, presentation, and service standards

• Lead the team during peak and high-volume service periods with hands-on operational presence

• Maintain cleanliness, hygiene, and operational readiness of the bar at all times

b/Beverage Program & Menu Development

• Curate and maintain Alfaro’s cocktail, wine, and beverage offerings aligned with the modern Italian concept

• Introduce seasonal and innovative beverage creations to enhance guest experience and brand identity

• Collaborate with Operations and Marketing teams on beverage promotions, activations, and events

• Ensure consistency, quality, and proper execution of all beverages served

c/Team Leadership & People Management

• Lead, coach and develop the bar team including Assistant Bar Manager, Bartenders and Barbacks

• Drive service culture, professionalism, grooming, and team discipline

• Conduct training on beverage knowledge, upselling, service standards, and SOPs

• Plan manpower deployment and staff scheduling in accordance with operational needs and cost targets

• Support recruitment, onboarding and performance management of bar team members

d/Inventory, Cost & Operational Control

• Manage inventory, ordering and stock levels to ensure operational efficiency

• Conduct regular stock takes and maintain accurate inventory records

• Monitor beverage cost, wastage, and shrinkage to achieve profitability targets

• Ensure proper storage, handling and maintenance of bar equipment and ingredients

e/Compliance & Safety

• Ensure compliance with liquor licensing regulations, responsible alcohol service, and company policies

• Maintain hygiene, sanitation and workplace safety standards

• Ensure proper documentation, stock control and audit readiness

f/Financial Performance & Business Contribution

• Drive bar revenue, beverage sales and guest spend through service and upselling initiatives

• Monitor cost performance and manage expenses within budget

• Support operational reporting and performance tracking

• Contribute to achieving overall outlet profitability and guest satisfaction targets

Key Requirements

• Minimum 3–5 years of Bar Manager / Assistant Bar Manager experience in a premium bar, rooftop, restaurant or hotel environment

• Strong leadership and team management capability in a fast-paced setting

• Solid knowledge of cocktails, spirits, wine and beverage trends

• Experience in inventory management, cost control and bar profitability

• Strong guest engagement and communication skills

• Ability to work evenings, weekends and public holidays

Job Location

• 1 Pasir Panjang Rd, #34-00 Labrador Tower, Singapore 118479

Ideals Recruitment Pte Ltd

Ideals Recruitment is a new and dynamic recruitment company that brings effective services to individuals and organisations with a sense of urgency and commitment.

Job Description

• Company: Leading MNC in the Leisure Industry

• Location: Central Region

• Salary Package: Up to $3,800 basic + allowances

• Working Hours: Rotating / Split shifts

• Benefits: Excellent welfare and career advancement opportunities

Key Responsibilities

• Mix and serve cocktails and beverages following outlet guidelines.

• Tailor drinks to guest preferences to create a memorable experience.

• Keep the bar clean, organized, and well-stocked at all times.

• Monitor inventory, perform stock rotation, and manage supplies.

• Handle opening and closing procedures, and support service on the floor.

• Engage in team training, collaborate with colleagues, and carry out additional duties as required.
  

Job Requirements

• Minimum 3 years of experience in bars or restaurants preferred.

• Creative, detail-oriented, with strong problem-solving skills.

• Team player with excellent organizational and interpersonal skills.

• Strong communication skills.

• Knowledge of F&B operations and administration.

Seize This Opportunity!

Click Apply Now to upload your updated Resume/CV, and take the first step toward an exciting new career!

Only shortlisted candidates will be contacted.

Justin Tan Ting Wey

Registration No: R25158041

EA Licence no.: 14C7121

NIKU IKU PTE. LTD.

Job Description

Job Description

• Take charge of daily operational matters and operations flow
• Plan and manage manpower
• Order and manage inventory from suppliers
• Manage customer complaints and ensure good customer service
• Conduct training for new staff
• Enforce good hygiene practices and cleanliness in outlet
• Grill and cook dishes according to company’s standards
• Ensure food preparation is done according to company’s standards.
• Any other ad-hoc duties assigned by superior

Job Requirements

• At least 2 to 3 years of relevant F&B managerial experience
• Team player with good leadership and communication skills
• Able to strive in fast paced environment

WOK HEY PTE. LTD.

Masters of stir fry ⋅ Lovers of wok hey

Job Description

Company Overview / Employee Value Proposition

Masters of stir fry · Lovers of WOK HEY

Job Summary

Lead daily operations and team management to deliver high-quality stir fry dishes that meet company standards, ensuring operational efficiency, staff development, and customer satisfaction in a dynamic food and beverage environment.

Responsibilities

• Prepare stir fry dishes consistently following company standards to ensure product quality and customer satisfaction
• Oversee daily operational activities to maintain smooth workflow and timely service delivery
• Develop and manage staff duty rosters, assigning tasks to optimize team productivity and coverage
• Monitor and enforce staff adherence to Company Standard Operating Procedures (SOP) to maintain operational compliance
• Conduct comprehensive orientation and training programs for new staff to accelerate onboarding and skill development
• Coordinate inventory ordering and management with suppliers to maintain adequate stock levels and minimize waste
• Implement and uphold hygiene and cleanliness standards to ensure a safe and sanitary work environment
• Address and resolve customer complaints promptly to enhance customer experience and loyalty
• Execute additional duties as assigned by management to support business needs

Required competencies and certifications

• At least 2 to 3 years of relevant food and beverage managerial experience

Preferred competencies and qualifications

• Demonstrated leadership and communication skills to foster teamwork and effective staff management
• Ability to perform effectively in a fast-paced environment, maintaining composure and decision-making quality