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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

TIDY UPPERS PRIVATE LIMITED

Job Description

Cleaning Operations Manager – Job Description

Position: Cleaning Operations Manager

Job Responsibilities:

1. Plan, organize, and oversee the daily operations of cleaning services across multiple client sites.
2. Supervise, train, and manage cleaning supervisors and cleaners to ensure high-quality service delivery.
3. Prepare staff duty rosters, allocate manpower, and monitor attendance to ensure adequate site coverage.
4. Conduct regular site inspections and quality audits to maintain cleanliness standards and client satisfaction.
5. Liaise with clients to understand service requirements, address feedback, and resolve operational issues promptly.
6. Ensure compliance with workplace safety regulations, environmental standards, and company policies.
7. Monitor and control the usage of cleaning chemicals, equipment, machinery, and consumables, ensuring proper maintenance and inventory control.
8. Recruit, onboard, train, and evaluate cleaning personnel, including conducting performance appraisals and recommending disciplinary or reward actions.
9. Prepare operational reports, incident reports, performance reports, and monthly management reports.
10. Manage operational budgets, control costs, and implement productivity improvement initiatives without compromising service quality.

Marriott International

Job Description

Naumi Hotels SG Pte Ltd

Naumi Group (part of SGJ Ventures) operates as the corporate entity overseeing Naumi Hotels and managing the underlying property assets. The group has expanded its presence globally, maintaining a diverse collection of properties across Singapore, Australia and New Zealand.

Job Description

Naumi Hotels is an award winning, family owned boutique hotel group known for imaginative, design led properties that deliver personalised, memorable experiences.  With a growing portfolio across Singapore, New Zealand, Australia and Dubai, we create hotels with personality, places where creativity, genuine hospitality and a strong sense of place come together.

We are now seeking an exceptional Group Director Commercial to lead and integrate our commercial functions (Sales, Marketing, Revenue Management and Group Reservations) into a cohesive, high performing strategy that maximises revenue, strengthens our brand and grows market share across the portfolio.

About the Role

Reporting directly to the Group Chief Operations Officer, you will be the senior commercial voice of Naumi Hotels.  This is a pivotal executive role that will drive sustainable, profitable growth through unified strategy, commercial governance and cross functional alignment across our multi market operations (AU, NZ, SG and Dubai).

You will lead a geographically dispersed commercial team and play a key role in shaping Naumi’s future as we continue to expand and evolve our distinctive boutique hospitality offering.

Key Responsibilities

• Own and drive the group wide integrated commercial strategy across Sales, Marketing and Revenue Management.
• Provide strategic leadership and oversight of revenue optimisation, pricing, distribution, demand generation and brand stewardship.
• Deliver full commercial accountability, including portfolio performance monitoring, budgeting, forecasting and market share growth.
• Ensure seamless integration of the Dubai based Group Reservations hub into the broader commercial strategy while collaborating closely with the Rooms Division.
• Lead, develop and inspire a high performing commercial leadership team across multiple time zones and cultures.
• Build strong relationships with internal stakeholders (General Managers, hotel teams, Finance, Operations and People & Performance) and external partners (OTAs, GDS, key accounts, tourism bodies).
• Champion data driven decision making, innovation and adherence to the highest commercial governance and brand standards.

About You

You are a seasoned commercial leader with:

• 10–12 years’ senior commercial leadership experience in hospitality (hotel group or management company preferred).
• A proven track record of revenue growth, market share improvement and brand development across a multi-property, multi-market portfolio.
• Deep expertise across at least two of the core commercial disciplines (Sales, Marketing, Revenue Management, Reservations/Distribution).
• Strong financial acumen, P&L influence and experience managing geographically dispersed teams across time zones (ideally Asia-Pacific and Middle East exposure).
• Exceptional strategic thinking, communication, influence and stakeholder management skills.
• A genuine passion for boutique, design led hospitality and the ability to embody Naumi’s TEAM values (THRIVE, ENGAGE, ADVENTUROUS, MEANINGFUL).

Desirable: Degree or postgraduate qualification in Business, Marketing, Hospitality or a related field; experience with centralised reservations operations; existing senior relationships with major OTAs/GDS/travel trade partners.

What We Offer

• A seat at the leadership table with real strategic influence.
• The opportunity to shape Naumi’s commercial future and leave a meaningful legacy.
• Competitive remuneration
• A supportive, values driven culture that values wellbeing, innovation and work life balance across time zones.

Location: Ideally based at our Corporate Offices in Singapore, with flexibility for the right candidate.  Travel will be required.

If you are a commercially astute, collaborative and forward thinking leader ready to drive integrated growth for a dynamic boutique hotel group, we would love to hear from you.

STAR-BOTTOM ROTATING HOT POT BUFFET PTE. LTD.

Job Description

Assist the Restaurant Manager in overseeing the daily operations of the restaurant.

Supervise and coordinate front-of-house and back-of-house activities to ensure smooth operations.

Monitor service quality and ensure customer satisfaction at all times.

Lead, train, coach, and motivate staff to achieve operational excellence.

Prepare staff schedules, manage attendance, and ensure adequate manpower deployment.

Handle customer feedback, complaints, and service recovery professionally.

Monitor inventory levels and coordinate ordering of food, beverages, and operational supplies.

Ensure compliance with food safety, hygiene, and workplace safety regulations.

Support cost control initiatives, including labor cost, food cost, and wastage management.

Assist in achieving sales targets and implementing promotional activities.

Conduct regular inspections to maintain cleanliness, service standards, and brand consistency.

Prepare operational reports and provide recommendations for business improvement.

Coordinate with suppliers, contractors, and relevant departments when required.

Assist management in implementing company policies, procedures, and strategic initiatives.

Perform any other duties assigned by Management.

PRIMESTAFF MANAGEMENT SERVICES PTE LTD

PrimeStaff was incorporated in 1994 with the sole objective of providing quality services in recruitment and human resource management and development. With over a decade of experience in Singapore, we operate across the public and private sectors, dealing from permanent positions, contract roles to temporary assignments.

Job Description

Job Responsibilities

• Oversee the day-to-day operations of a portfolio of strata-titled residential developments.

• Lead, guide, and supervise the property management team to ensure smooth operations and high service standards.

• Plan and allocate resources effectively to support operational requirements.

• Prepare staff work schedules and ensure adequate manpower coverage.

• Conduct regular team meetings and support staff performance reviews and development.

• Attend and manage Council Meetings, Annual General Meetings (AGMs), and Extraordinary General Meetings (EGMs).

• Review and approve meeting minutes, reports, and outgoing correspondence.

• Monitor contract renewals, service agreements, and insurance policies to ensure timely renewal.

• Plan and recommend preventive maintenance and improvement works for the properties.

• Coordinate annual financial audits and review operational expenditure for approval.

• Work with appointed solicitors on debt recovery and matters relating to defaulters.

• Advise Management Councils on matters relating to the Building Maintenance and Strata Management Act (BMSMA).

• Prepare management proposals and presentations for prospective clients.

• Support management in developing departmental policies and improving operational processes.

• Ensure compliance with the company's operational management system (OMS) and internal procedures.

• Perform other duties as assigned by management.

Requirements

• Diploma or higher qualification in Building, Facilities Management, Property Management, Real Estate, or a related discipline.

• Minimum 8 years of experience in strata residential property management, with experience managing a portfolio of developments.

• Good knowledge of the Building Maintenance and Strata Management Act (BMSMA) and relevant regulations.

• Experience leading and supervising property management teams.

• Strong communication, interpersonal, and stakeholder management skills.

• Able to manage multiple priorities and work independently in a fast-paced environment.

• Proficient in Microsoft Office applications (Word, Excel, Outlook, and PowerPoint).

• Strong organizational, problem-solving, and decision-making skills.

Working hours is 9am to 6pm Monday to Friday (Alternate Saturday 9am to 1pm)

EA Personnel Name: Sharmila
EA Personnel No: R23113352

EA License No: 95C5411

Institute Of Technical Education (ITE)

A career in ITE is truly rewarding. It's a journey where students realise their potential through you, where they learn skills and values for life. It's a journey where you get to work alongside colleagues in an ITE Care environment, where Integrity, Teamwork, Excellence and Care are valued and practised. Voted as one of Aon Hewitt's Best Employers in Singapore 2011, ITE is a world-class institution with a vision to be a Trailblazer in Career and Technical Education. At ITE, we are committed to opportunities for your continued professional growth.

Job Description

Amrise Hotel Pte Ltd

Job Description

Job Summary:

We are seeking an experienced and dynamic in Operations Manager to oversee the daily operations of multiple hotels within our portfolio. The ideal candidate will ensure that each property operates smoothly, maintains high standards of service, and achieves financial goals. This role requires strong leadership, effective communication, and a passion for delivering exceptional guest experiences.

Key Responsibilities:

• Oversee the day-to-day operations of multiple hotels within the cluster.

• Develop and implement operational strategies to enhance efficiency and guest satisfaction.

• Ensure compliance with all health, safety, and regulatory requirements.

• Monitor and manage budgets, ensuring financial targets are met or exceeded.

• Collaborate with department heads to ensure seamless operation across all hotel functions.

• Lead and mentor hotel management teams, fostering a culture of excellence.

• Analyse operational performance and implement improvements as needed.

• Coordinate with sales and marketing teams to drive occupancy and revenue.

• Address and resolve guest complaints in a timely and professional manner.

• Conduct regular site visits to ensure high standards are maintained across all properties.

Qualifications and requirements

• Proven experience in hotel operations management, preferably within a cluster or multi-property role.

• Minimum of 5 years of experience in hotel operations management, preferably within a cluster or multi-property role.

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.

• Excellent communication and interpersonal skills.

•  Ability to make strategic decisions and manage multiple priorities under pressure.

• Familiarity with health, safety, and regulatory requirements in the hospitality industry.

•  Strong problem-solving abilities and attention to detail.

• Strong leadership and team management skills.

• Ability to work under pressure and manage multiple priorities.

• Commitment to delivering high-quality guest service.

Benefits:

• Competitive salary and performance-based bonuses.

• Opportunities for professional growth and career advancement.

• Employee discounts on hotel stays and services.

Write in to us with your latest resume and expected salary to ac•@amrisehotel.com

We regret that only short-listed candidates will be notified.

NEW LIFE FOOT SPA

Job Description

Key Responsibilities

• Team Management: Assign tasks, organize schedules, and ensure adequate staffing for all shifts 
• Performance Monitoring: Track employee performance, provide feedback, and implement performance improvement plans when necessary 
• Training and Development: Identify skill gaps, mentor employees, and facilitate training programs to enhance team capabilities 
• Communication: Relay information between management and staff, convey company policies, and gather team feedback 
• Problem-Solving: Address conflicts, operational issues, and workflow bottlenecks, providing effective solutions Status.net.
• Resource Management: Allocate tools, materials, and other resources efficiently to maintain smooth operations Status.net.
• Compliance and Safety: Enforce workplace policies, safety procedures, and quality standards 
• Reporting: Prepare and submit reports on team performance, operational metrics, and other relevant data to management 

• Leadership and team management, including motivating and developing employees
• Strong verbal and written communication for coordination and reporting staffingtalk.com.
• Problem-solving and decision-making abilities to handle operational challenges 
• Time management and organizational skills to oversee multiple tasks and schedules 
• Ability to work with management systems and lead diverse teams 

Elitez Pte Ltd

Established since 2010, Elitez Pte Ltd is a strategic partner in operational projects, general recruitment and payroll management. With the single-minded focus by our founding team, we emerged as a market leader within the FMCG manpower sphere in 2013. There-on, we evolve ourselves to be a strategic partner in managing service-driven outsourced manpower teams.

Job Description

Duties and Responsibilities

• Oversee day-to-day operations across boutiques to ensure business functioning and compliance with company standards.

• Coordinate logistics and operational setup for brand events, exhibitions, and client activations.

• Oversee boutique upkeep, including lighting, security systems, and display fixtures.

• Manage maintenance schedules and ensure swift resolution of operational issues.

• Oversee maintenance, repairs, and facility improvements to ensure optimal presentation and functionality.

• Oversee store layout, fixture installation, and operational readiness before shop opening.

Requirements

• GCE O level & above

• At least 2 years’ work experience in the related field is required for this position.

• Experience in handling retail stores operations.

• Knowledge of Microsoft Excel V lookup and Pivot Tables is a must.

• Very Good interpersonal and Communications skills.

• Meticulous and detailed with good support & follow-up skills.

• Office working hours but OT may be necessary when there are events.

By submitting an application or your resume, you are deemed to have consented to Elitez Pte Ltd collecting, using, and disclosing your personal data for the purpose stated in our privacy notice (www.elitez.asia/privacy-policy). You acknowledge that you have read, understood and agree with the terms in our privacy notice.

Adrian Chan| EA Personnel No: R2199063

Elitez Pte Ltd | EA License No: 16C8004

Infinix Hospitality Management Pte. Ltd.

Established in 2019, Infinix Hospitality Management Pte Ltd is a leading hospitality manpower solutions provider offering customised outsourcing solutions for hospitality and cleaning businesses. Our services span commercial and residential cleaning, as well as hospitality outsourcing for restaurants, hotels, and facilities management. We are customer-centric, time-critical, and aligned with our clients’ core values, enabling them to focus on their core business. We continuously invest in manpower and technology to drive efficiency, innovation, and service excellence, with a strong commitment to becoming an industry leader.

Job Description

Responsibilities:

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements:

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 1 year’s experience in similar role in cleaning sector

Infinix Hospitality Management Pte. Ltd.

Established in 2019, Infinix Hospitality Management Pte Ltd is a leading hospitality manpower solutions provider offering customised outsourcing solutions for hospitality and cleaning businesses. Our services span commercial and residential cleaning, as well as hospitality outsourcing for restaurants, hotels, and facilities management. We are customer-centric, time-critical, and aligned with our clients’ core values, enabling them to focus on their core business. We continuously invest in manpower and technology to drive efficiency, innovation, and service excellence, with a strong commitment to becoming an industry leader.

Job Description

Responsibilities:

1. To Oversee daily operation and activity for Dishwashing/cleaning department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements:

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

ANNAPOORNA SIGNATURE PTE. LTD.

Job Description

Responsibilities:

• Assist the Manager in the daily operations of the outlet.
• Supervise and support front-of-house and service staff to deliver excellent customer experiences
• Ensure food quality, presentation and service standards are consistently met in line with company guidelines
• Coordinate closely with kitchen and service teams to maintain efficient service flow and timely food delivery
• ,Responsible and accountable for all cash amounts in the restaurant, in the absence of manager.
• Responsible for proper opening and closing of the restaurant.
• Feedback to the manager on any operational issues.
• Responsible for the restaurant upkeep and cleanliness
• Responsible for Inventory.
• Any additional tasks, as assigned by the Manager
  

Requirements:

• Minimum 3 years of experience in a supervisory role within the F&B industry
• Knowledge of Indian cuisines, their preparation and service
• Customer-oriented with excellent communication and leadership skills
• Ability to thrive in a fast-paced environment,
• Must be willing to work shift hours , weekend and public holidays
• Strong leadership skills with the ability to motivate and develop teams
• Posses valid food safety certification is a plus

Fairmont Singapore & Swissôtel The Stamford

Fairmont Singapore & Swissotel The Stamford

Job Description

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Assistant Manager, Jaan

Summary of Responsibilities:

Deliver Exceptional Michelin-Star Guest Experiences

• Lead the dining room team in delivering personalized, intuitive and memorable guest experiences aligned with Michelin-star and luxury hospitality standards.

• Drive service excellence through attention to detail, anticipation of guest needs and effective service recovery.

• Maintain compliance with LQA standards, Accor luxury service culture and restaurant service rituals.

• Build strong relationships with returning guests, VIPs and loyalty members.

Oversee Fine Dining Operations

• Manage daily restaurant operations, reservations, service flow, staffing deployment and outlet readiness.

• Collaborate closely with the Culinary and Sommelier teams to ensure seamless execution of the guest journey.

• Uphold the highest standards of presentation, cleanliness, food safety and operational excellence.

• Conduct daily briefings, coaching sessions and ongoing service training.

Drive Business Performance

• Monitor labour productivity, operating costs and revenue performance to achieve financial targets.

• Support menu engineering, upselling initiatives and guest engagement strategies to maximize profitability.

• Analyse guest feedback and operational metrics to identify opportunities for continuous improvement.

Lead, Develop & Inspire the Team

• Coach, mentor and develop service professionals to deliver consistent world-class hospitality.

• Foster a culture of accountability, teamwork and continuous learning.

Qualifications:

• Diploma or Degree in Hospitality Management or a related field.

• Minimum 2 years of leadership experience in a fine dining, luxury restaurant, or upscale hotel environment.

• Experience within a Michelin-starred, award-winning, or luxury hospitality setting is highly preferred.

• Passion for delivering exceptional guest experiences and luxury service standards.

• Strong leadership, coaching and team development capabilities.

• Excellent communication and interpersonal skills with the ability to engage guests and colleagues at all levels.

• Highly organized, detail-oriented and able to thrive in a fast-paced environment.

• Strong problem-solving, decision-making and conflict resolution skills.

• Commercially aware with an understanding of operational and financial performance.

• Self-motivated, adaptable and committed to continuous learning and professional growth.

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Sentosa Development Corporation & Subsidiaries

Welcome to Sentosa Development Corporation – where discovery never ends! We manage Sentosa Island, transforming it into more than a leisure destination. Our vision is to be the world's best-loved resort, focused on three areas: One Sentosa Experience, Smart Sentosa, and Sustainable Sentosa.

Job Description

Overall Job Purpose

As a Deputy Manager, International Sales, you should possess strong knowledge of the tourism industry. You will manage and lead the South Asia, Middle East and Long-haul teams to develop the sales pipeline, drive island visitorship and revenue. You will also work closely with the team to develop and execute successful co-marketing campaigns with trade partners and stakeholders.

You should be confident in communicating effectively with clients to understand their needs, while leveraging internal resources to achieve assigned objectives and sustain business growth.

Key Responsibilities

• Support the Unit Head in executing strategies to achieve visitorship and revenue growth

• Guide and support team members on strategy, implementation, market performance, and achieving budget, forecast and optimal business mix targets

• Develop and implement effective sales programmes to increase awareness and position Sentosa as a destination

• Build strong relationships and communicate effectively with internal and external stakeholders to achieve shared objectives

• Identify and solicit new and existing accounts to exceed visitorship and revenue targets through calls, meetings, and site inspections (where required)

• Prospect and grow the account portfolio, manage incoming leads, and close sales through all Sentosa sales platforms, including the B2B portal

• Organise and participate in industry trade shows, travel functions and business events

• Plan and conduct familiarisation trips and site inspections for clients (e.g. travel agents, event planners/organisers, destination management companies)

• Plan, execute and follow up on sales trips, roadshows and trade shows in assigned markets

• Prepare and deliver presentations on Sentosa’s products and services

• Prepare business papers, trip reports and presentations

• Present effectively to senior management and large audiences

• Strengthen product marketing presence to increase awareness and visibility

• Prepare contracts and proposals to formalise agreements with clients

• Liaise with travel trade partners, wholesalers, agents, and media on cooperative marketing programmes and promotional opportunities

• Identify business trends and marketing opportunities to enhance Sentosa’s brand positioning and performance

• Develop and implement quarterly action plans aligned with market insights and long-term strategies

• Utilise relevant systems and tools to track, manage and follow up on accounts proactively

• Provide market insights through weekly, monthly, quarterly and annual reports, as well as trip reports

Requirements

• Degree in Sales, Marketing or Business Administration

• 5 years’ experience in a related tourism or travel industry, with a proven sales track record

• Experience in preparing proposal of itinerary for leisure travel and group contracts

• Strong organisational skills with excellent follow-up ability

• Numerate with strong analytical capabilities

• Excellent communication and interpersonal skills (both written and spoken English and Chinese)

• Strong analytical skills to interpret business indicators and competitive trends

• Proven ability to work both independently and as part of a team

• Ability to travel and work on weekends and public holidays where required

• Positive attitude, self-motivated and results-driven

Shan You

Shan You is a Social Service Agency founded in 1995 to provide mental health and social care services to the community. Shan You Counselling Centre provides professional counselling to youths, adults, couples, and families. Our clients present with a wide range of mental health, relationship, and other issues. Our counselling services are accessible and affordable to all in the community, regardless of race, religion, and nationality. We seek to empower persons with mental health and other challenges to recover and live well.

Job Description

The Executive Director will provide visionary leadership and strategic direction for the charity, ensuring alignment with its mission and values. This role is responsible for driving the organisation’s growth, enhancing programme effectiveness, strengthening governance, fostering stakeholder engagement, and ensuring financial sustainability. The ideal candidate is a dynamic and purpose-driven leader with a strong passion for social impact, exceptional organisational skills, and the ability to inspire andlead high-performing teams. The Executive Director will have direct oversight of the Heads of Department (HODs) for the following functions:

• Counselling–Clinical Services and Counselling–Funded Programmes
• Community Partnership
• Corporate Services
• Wellness Community
• Professional Training

Key Responsibilities Areas

Drive Corporate Development

• Strengthen the Centre’s corporate development by aligning organizational growth with strategic priorities.
• Build a strong and credible corporate image through effective public relations strategies, high-quality publicity materials, and the delivery of innovative, high-impact services and programmes.
• Formulate and implement long-term strategies, including resource planning and organizational development, to support the Centre’s expansion, such as the establishment of new branches across Singapore or forming strategic alliances with other agencies.
• Develop and implement innovative strategies to ensure the Centre’s financial sustainability and long-term viability.

Manage Funds and Donations

• Actively lead and support the planning and execution of all fundraising initiatives and campaigns.
• Strengthen the Centre’s visibility and reputation to attract support from corporations, foundations, and institutions for targeted charitable projects.
• Ensure responsible and transparent allocation of donated and subsidized funds to maximize impact, reach, and benefits for the widest possible group of service recipients.

Drive programme effectiveness and efficacy

• Facilitate and participate in the Centre’s Management Committee meetings.
• Initiate and plan the development and implementation of programmes and administrative procedures congruent with the goals of the Centre.
• Undertake periodic review of programmes implemented to ensure their effectiveness and efficacy.
• Prepare regular progress and performance reports of the Centre for discussion at the Management Committee and sub-committees.
• Based on the above reports, to make recommendations regarding programme development and implementation for enhancing the Centre’s effectiveness and efficacy.

Manage community outreach and stakeholder network

• · Responsible for submission of reports, and respond to all correspondence and requests for information from government bodies and regulatory agencies.
• Represent the Centre in engagements with government agencies and the media, providing appropriate feedback, insights, and perspectives as required.
• Strengthen and expand networks with the social service sector, government bodies, and grassroots organizations to build partnerships and secure support for the Centre’s initiatives.
• Actively engage with external agencies in the social service and community sectors to foster collaboration and shared impact

Manage personnel and accounts

• Train, supervise and organize the career development of the staff of the Centre.
• Assist staff to draw up work objectives that are congruent with our vision, mission and goals and to gauge the efficacy of staff members’ efforts through a system of appraisal.
• Attend conferences, seminars, networking meeting and workshops and to share information and expertise gained with other staff members.
• Prepare a yearly budget of the Centre to be submitted to the Management Committee.
• Recommend and implement personnel and financial policies decided by the Management Committee
• Monitor, control and to ensure that the operating expenses of the Centre are within approved budget limits
• Conduct regular monthly meetings with all staff to facilitate open communication, operational updates and team alignment

Requirements

• At least 5 years of experience with the Social Services Sector with at least 15 years of senior management experience in a medium sized social service organization or equivalent
• Bachelor’s degree, preferably in Business Administration or any other related field

Other Requirements

• Good understanding of the social service profession/sector
• Must possess strategic agility to create a compelling vision for the organization, devise short-term and long-term goals and ensure all organizational activities and decisions are in line with the vision
• Must demonstrate experience in management, administration and human resources, sound understanding of governance principles, financial skills including budget creation
• Excellent communication, interpersonal, organizational & project management skills.
• Act as brand ambassadors of the Shan You brand with clients
• Displays integrity and model behaviour, develops people and builds teams, deals effectively with issues that arises

Please note that only shortlisted candidates will be contacted.

Private Advertiser

Job Description

We are seeking a dynamic and experienced General Manager / Secretary to oversee all aspects of the Club’s operations, ensuring compliance with established policies while fostering strong and collaborative relationships with the Management Committee, members, guest, employees, community partners, government agencies, and industry stakeholders.

The successful candidate will assume overall responsibility for strategic execution, organisational performance, regulatory compliance, and stakeholder engagement. The General Manager / Secretary will translate the Management Committee’s policies and strategic priorities into actionable operational plans, strengthen internal capabilities, optimize resources, and continuously enhance membership value and service excellence.

This appointment carries full financial stewardship and legal responsibility of the Club’s functions and operations. The successful candidate will cultivate constructive partnerships across key stakeholders to uphold the Club’s reputation and ensure its long-term sustainability and growth.

Key Responsibilities:

• Ensure compliance with policies established by the Management Committee (MC) and oversee their effective execution across the Club. Develop, implement, and monitor policies, procedures, and internal controls.

• Provide strategic leadership by setting financial and operational guidelines, including preparation of capital budgets in accordance with the budget calendar. Review monthly financial statements and implement timely corrective actions where necessary.

• Develop and execute the Club’s long-term strategic plan and annual business plan, with strong emphasis on revenue growth, operational efficiency, and sustainability.

• Drive marketing and membership initiatives to enhance membership value and promote Club facilities, programs, and services.

• Oversee all operational departments to ensure efficiency, service excellence, and compliance with sanitation, food safety, licensing, and regulatory standards.

• Advise the President, Management Committee, and sub-committees on matters relating to construction, renovation, maintenance, procurement, capital expenditure, and service contracts.

• Analyze financial performance, manage cash flow, safeguard assets, and review income and expenditure against targets, making recommendations for improvement.

• Maintain professional engagement with the Club Managers Association and relevant industry bodies; participate in conferences and forums to stay updated on industry developments.

• Fulfil all statutory duties as Secretary under the Societies Act, including filing annual returns with the Registry of Societies and preparing annual reports and financial statements.

Job Requirements:

• Degree or Master’s in Business Management, or related discipline,

• Proven leadership experience in Club, Hospitality, Food & Beverage, Sports, Lifestyle, or Leisure industries.

• Strong understanding of financial management, accounting principles, and budget oversight.

• Ability to align IT initiatives with business objectives and drive operational improvements.

• Proactive, hands-on leader with strategic vision and commitment to operational excellence.

• Meticulous with financial data and strong analytical capabilities.

• Excellent interpersonal, communication and stakeholder management skills.

• Service-oriented, results-driven and a collaborative team player.

Candidates who have served in senior leadership or deputy leadership roles within club or hospitality, F&B, sports, lifestyle and leisure work environments are welcome to apply.

ALAHDIN PRIVATE LIMITED

Job Description

JOB DESCRIPTION

Ensuring company policies are followed.

Optimizing profits by controlling costs.

Hiring, training and developing new employees.

Resolving customer issues to their overall satisfaction.

Maintaining an overall management style that follows company best practices.

Providing leadership and direction to all employees.

Ensuring product quality and availability.

Preparing and presenting employee reviews.

Working closely with the store manager to lead staff.

Overseeing retail inventory.

Assisting customers whenever necessary.

Organizing employee schedule.

Ensuring that health, safety, and security rules are followed.

Taking disciplinary action when necessary.

Ensuring a consistent standard of customer service.

Motivating employees and ensuring a focus on the mission.

Completing tasks assigned by the general manager accurately and efficiently.

Supporting Maintaining merchandise and a visual plan.

Maintaining stores to standards, including stocking and cleaning.

management as needed.

Dynamic Human Capital Pte Ltd

Connecting talents . Driving dreams

Job Description

On behalf of our client, we are seeking an experienced and motivated Assistant Manager, Housekeeping to oversee housekeeping and hospitality support services within a healthcare setting. This role is responsible for managing service partners, ensuring contractual compliance, driving operational excellence, and maintaining high standards of cleanliness, safety, and customer satisfaction.

This is an excellent opportunity for individuals with experience in hospitality, facilities management, contract management, or healthcare support services who are passionate about service quality and continuous improvement.

Key Responsibilities

• Manage and monitor outsourced service providers to ensure compliance with contractual obligations, service standards, and audit requirements.

• Review and validate vendor performance reports, KPIs, and supporting documentation.

• Conduct regular audits, inspections, and service quality assessments.

• Partner with vendors to address operational challenges and implement service improvements.

• Ensure all contract administration processes and records are properly maintained.

• Oversee daily housekeeping and hospitality-related operations to ensure smooth service delivery.

• Respond to operational issues and coordinate timely resolution with relevant stakeholders.

• Ensure compliance with workplace safety regulations and business continuity requirements.

• Manage inventory, equipment, and operational assets where applicable.

• Support procurement activities, purchase requests, and budget monitoring.

• Build strong relationships with internal stakeholders and service partners.

• Support annual budgeting and expenditure tracking exercises.

• Verify billing and ensure adherence to contractual terms.

• Lead or participate in operational improvement initiatives and projects.

• Provide guidance and support to supervisors and service partners to drive service excellence.

Requirements

• Degree in Hospitality Management, Facilities Management, Healthcare Administration, Contract Management, Horticulture, or a related discipline.

• Relevant experience in hospitality operations, facilities management, healthcare support services, contract management, or vendor management.

• Strong leadership and stakeholder management skills.

• Excellent communication, interpersonal, and report-writing abilities.

• Analytical, meticulous, and able to manage multiple priorities effectively.

• Proven ability to drive operational improvements and manage projects.

By submitting an application or your resume, you are deemed to have consented to Dynamic Human Capital Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice (https://dhc.com.sg/privacy-policy). You acknowledge that you have read, understood, and agree with the terms in our privacy notice.

We regret only short-listed candidate will be notified.

Registration No: R22110663 / Phua Qiu Ru / EA Licence No: 12C6253

Private Advertiser

Job Description

About the role

Run the show at our boutique 43-room hotel. You will lead a small team across front desk and housekeeping, ensuring every guest feels welcomed and well cared for. This is a hands-on role—greeting guests, inspecting rooms, solving problems, and motivating your team. No revenue or marketing duties—just operations and guest service.

Key responsibilities

• Welcome guests and manage check-in, check-out, and room assignments.

• Handle reservation enquiries via phone, email, and online platforms.

• Answer guest questions and provide local recommendations.

• Manage early arrivals, late departures, room changes, and special requests.

• Handle guest complaints promptly and professionally.

• Supervise and support front desk staff; maintain a professional and friendly atmosphere.

• Plan daily room cleaning schedules and inspect rooms to ensure cleanliness standards.

• Manage inventory of linens, toiletries, and cleaning supplies—reorder when needed.

• Recruit, train, and manage front desk and housekeeping staff.

• Create work schedules and manage attendance and leave requests.

About you

• At least 2–3 years of supervisory or managerial experience in a hotel. Boutique hotel experience is a plus.

• Diploma or Degree in Hotel Management or equivalent.

• Strong leadership, communication, and interpersonal skills.

• Excellent organisational, time-management, and multitasking abilities.

• Positive, solution-oriented mindset with clear and concise communication skills.

• Proficient in hotel Property Management Systems (PMS) and general IT.

• Good command of spoken and written English. Additional languages are an advantage.

Hotel Royal Ltd

Hotel Royal Limited was incorporated in 1968 and was subsequently listed in Singapore in the same year to conduct business as a hotelier. Hotel Royal not only houses 357 exquisitely-designed and spacious rooms, but is also situated close to the shopping paradise of Orchard Road. Being located right at the heart of Singapore allows our valued guests to travel with ease to almost every part of Singapore.

Job Description

Job Summary

The Hotel Manager leads the hotel’s strategic direction and operations to drive business growth, operational excellence, guest satisfaction, and compliance with regulatory and company standards.

Responsibilities

• Lead the development and execution of the hotel’s business and operational strategies aligned with company goals to achieve sustainable growth
• Set clear performance objectives and ensure departmental plans effectively support overall business priorities
• Drive continuous improvement and innovation initiatives to enhance service excellence and operational efficiency
• Lead business planning, budgeting, and performance reviews to inform key management decisions
• Oversee financial performance by managing revenue, profitability, cost control, and productivity to maximize market competitiveness
• Collaborate with teams to optimize occupancy rates, average room rates, and revenue opportunities
• Analyze business results and implement targeted strategies to improve financial and operational outcomes
• Identify and pursue opportunities for business growth, operational efficiency, and asset enhancement
• Provide leadership and direction to all hotel departments, including Rooms, Housekeeping, Food & Beverage, Property, Finance, Human Resources, Sales & Marketing, and Security
• Ensure efficient hotel operations that consistently deliver high service and quality standards
• Foster effective collaboration among departments to meet business and guest experience goals
• Maintain property, facilities, and assets to high standards of upkeep and safety
• Champion a guest-focused culture by promoting service excellence and adherence to brand standards
• Monitor guest satisfaction and reputation metrics, leading initiatives to improve service quality and resolve key guest issues
• Lead service recovery efforts to ensure timely and appropriate resolution of guest concerns
• Coach and develop department heads and key team members to build leadership capability and performance
• Cultivate a positive, accountable, and performance-driven work culture that supports talent development, succession planning, employee engagement, and retention
• Ensure effective manpower planning and leadership across all departments
• Ensure compliance with laws, licensing, health and safety standards, employment regulations, and company policies
• Lead risk management, emergency preparedness, workplace safety, security, and business continuity efforts
• Maintain proper governance, internal controls, reporting, and audit readiness across the hotel
• Represent the hotel professionally with guests, corporate clients, partners, vendors, authorities, and community stakeholders
• Maintain effective communication with the Country General Manager and corporate office regarding hotel performance, risks, and strategic matters
• Support sales, marketing, partnership, and brand-building initiatives as needed

Required competencies and certifications

• Diploma or Degree in Hospitality Management, Business Administration, or a related discipline
• Minimum 8 to 10 years of hotel experience, including senior leadership or department head roles
• Strong commercial, operational, financial, and people leadership capabilities
• Proven ability to lead multi-disciplinary teams and drive business performance
• Good understanding of hotel operations, guest experience, compliance, and asset management
• Excellent communication, decision-making, stakeholder management, and problem-solving skills
• High level of professionalism, integrity, accountability, and business judgment

LE CLOS PTE. LTD.

Job Description

Job Overview:

Le Clos is seeking an experienced, commercially driven, and hands-on General Manager to lead and oversee all aspects of the business. The General Manager will be responsible for driving operational excellence, financial performance, team development, and guest satisfaction across restaurant, wine retail, and event operations while upholding Le Clos' standards of hospitality and wine expertise.

Key Responsibilities:

• Lead and manage the overall operations of Le Clos, ensuring profitability, efficiency, and service excellence.
• Develop and execute business strategies to achieve revenue, growth, and operational objectives.
• Oversee all front-of-house, retail, wine, and event operations.
• Manage and develop department heads and team leaders, fostering a high-performance culture.
• Ensure exceptional guest experiences and maintain the highest standards of hospitality.
• Monitor financial performance, including budgeting, forecasting, cost control, and profitability analysis.
• Drive sales initiatives and identify opportunities for revenue growth across all business segments.
• Oversee recruitment, onboarding, training, and performance management of staff.
• Maintain compliance with all health, safety, employment, and licensing regulations.
• Build and maintain strong relationships with suppliers, partners, clients, and stakeholders.
• Collaborate with ownership on strategic planning, expansion opportunities, and business development initiatives.
• Ensure accurate inventory management, stock control, and operational reporting.

Requirements:

• Minimum 5 years of senior management experience in hospitality, food & beverage, luxury retail, or wine-related businesses.
• Proven track record in managing multi-functional teams and achieving financial targets.
• Strong leadership, communication, and decision-making skills.
• Solid understanding of P&L management, budgeting, and business operations.
• Passion for hospitality, customer service, and wine culture.
• Ability to work under pressure and adapt in a fast-paced environment.
• Strong organizational and problem-solving abilities.
• Experience with POS systems, inventory management, and operational reporting.
• Flexibility to work evenings, weekends, and public holidays when required.
• WSET qualification or wine industry experience is an advantage.

GD IDEAS CONSULTANCY PTE. LTD.

Job Description

• Oversee daily operations, ensuring smooth service delivery and adherence to restaurant standards.
• Monitor food quality, hygiene, and customer service standards.
• Ensure compliance with local regulations, including health, safety, and licensing requirements.
• Develop and maintain operating policies and procedures.
• Ensure outstanding customer service to enhance guest satisfaction.
• Address customer complaints and resolve issues promptly and professionally.
• Gather and act on customer feedback to improve service quality.
• Recruit, train, and manage staff, including Front of House (FOH) and Back of House (BOH) teams.
• Foster a positive work environment, promoting teamwork and staff engagement.
• Conduct regular performance evaluations and provide constructive feedback.
• Address staff concerns and resolve conflicts effectively.

0 COMPROMISE RECRUITMENT PTE. LTD.

Job Description

Job Summary

Oversee daily operations to maintain high service standards and drive team performance. Lead staff training, scheduling, and motivation to build a cohesive team. Deliver excellent customer service by resolving complaints promptly. Manage costs, inventory, and revenue to support profit goals while ensuring compliance with brand standards and local regulations.

Responsibilities

• Manage daily operations to ensure consistent service quality and operational efficiency aligned with business goals
• Lead and develop staff by training, scheduling, and motivating to foster a cohesive, high-performing team
• Resolve customer complaints promptly to secure satisfaction and enhance service reputation
• Control costs by managing inventory levels and monitoring revenue to achieve profit targets
• Ensure adherence to brand standards and local regulations through effective opening and closing procedures

Other Information

• EA License No.: 24C2389(0 COMPROMISE RECRUITMENT PTE.LTD.)
• EA Personnel Name: HE YA
• EA Personnel No: R24124237

Red Chamber Entertainment

Job Description

Job Summary

Join Red Chamber Entertainment Pte Ltd as a Restaurant Waiter/Waitress, delivering excellent customer service by managing orders, serving food and drinks, and maintaining a clean, organized dining environment in a fast-paced setting.

Responsibilities

• Greet and escort customers to their tables to ensure a welcoming experience
• Present menus and provide detailed information about portions, ingredients, and potential food allergies
• Prepare tables by setting up linens, flatware, and glasses for service readiness
• Offer menu recommendations and up-sell additional products when appropriate to enhance customer satisfaction
• Take accurate food and drink orders using POS ordering software and order slips
• Communicate order details clearly to Kitchen Staff to ensure timely preparation
• Serve food and drink orders promptly and courteously
• Inspect dishes and kitchenware for cleanliness and presentation, reporting any issues immediately
• Arrange table settings and maintain a tidy dining area throughout service
• Deliver checks and collect bill payments efficiently
• Clear dirty plates, glasses, and flatware from tables and transport them to the kitchen for cleaning
• Collaborate with bar and restaurant staff to review daily specials, menu changes, and service specifications for reservations
• Follow all relevant health department regulations to maintain safety and hygiene standards
• Provide excellent customer service by attentively responding to guest needs and inquiries
• Demonstrate hands-on experience with cash registers and ordering systems such as Revel POS or Toast POS
• Apply basic math skills to handle transactions accurately
• Exhibit attentiveness and patience when interacting with customers
• Use strong organizational and multitasking skills to perform effectively in a fast-paced environment
• Practice active listening and communicate effectively with team members and customers
• Foster team spirit by cooperating and supporting colleagues

Preferred competencies and qualifications

• Team player attitude to contribute positively to the work environment
• Good learning attitude to adapt and grow within the role

Other Information

• Location: Foch Road
• Working hours: 10.30am - 10.30pm (Shift Work)
• Salary: $1800 - $2300
• Preference: Full-time job

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YOCHI ASIA PTE. LTD.

Job Description

The Yo-Chi Assistant Venue Leader is responsible for creating great customer experiences by supporting the Venue Leader in running a seamless venue operation. This includes leading a strong customer service focus, driving quality standards, people management, maintaining a safe working environment, and financial accountability to achieve commercial results.

Roles and Responsibilities

• Ensure every team member is committed to delivering great customer service

• Always maintain a clean and tidy venue, ensuring team members are aware of their roles and tasks

• Address any customer concerns or issues with professionalism and care and address any escalated matters

• Ensure all food products are prepared to adhere to the respective operational procedures

• Manage all food inventory to maximise sales and profitability

• Ensure all team members adhere to all Yo-Chi policies and procedures

• Record and act upon any identified hazards in the venue

• Provide feedback and ongoing coaching of the team to build on product quality, knowledge and service skills

• Lead by example, demonstrating the standards of care and customer service that are expected of the team

IMD Info-communications Media Development Authority

Job Description

SHINYA IZAKAYA LLP

Job Description

Company Overview

At Shinya Izakaya, we offer a cozy setting to enjoy authentic Japanese dishes like sushi, sashimi, and sizzling skewers. With fresh ingredients and bold flavors, we bring the true essence of izakaya dining to your table.

Job Summary

Ensure operational excellence to drive local and global business growth aligned with company expansion plans, leveraging extensive overseas experience, especially in China, for new partnerships in Singapore.

Responsibilities

• Collaborate with the Group CEO to develop and execute strategic plans that meet organizational goals within budget and timelines
• Set KPIs and design expansion and operational improvement strategies to support business growth
• Assist in evolving existing brands or developing new dining concepts to maintain market relevance
• Identify and evaluate strategic business opportunities including joint ventures, mergers, acquisitions, and partnerships for company expansion
• Deliver timely, accurate, and comprehensive reports on company operational performance
• Lead and motivate a high-performance management team to achieve sales, profitability, and business objectives
• Provide daily leadership to ensure service operations align with the company’s mission and core values
• Recruit, develop, and retain motivated food and beverage professionals to support aggressive expansion plans
• Oversee all restaurant operations to ensure smooth and efficient functioning
• Define and implement processes and monitoring systems to maintain high standards of food quality and service
• Measure and evaluate the effectiveness of internal and external operational processes to drive continuous improvement

Bistro Onethirtysix (Whampoa) Pte. Ltd.

Bistrone36 is a cosy, jovial bar and kitchen tucked away in a corner of a peaceful street situated at Whampoa West.

Job Description

All food and beverage services such as serving food and beverage, taking orders, Barista, Bartender and cashiering. Train and manage Staffs, help to boost sales, handle complains from customers, order food and drinks from suppliers, create new food and drinks in the menu, check emails and handle calls from customers.

CLEAN EXPRESS PTE. LTD.

Job Description

Responsibilities

• Organize team roles to align with operational goals and evaluate employee performance to support development and productivity
• Document operational tasks accurately and prepare reports for upper-level management to inform decision-making
• Conduct employee reviews and assessments to provide constructive feedback and identify training needs
• Assist with onboarding new employees and support the delivery of training programs to ensure smooth integration
• Make informed operational and process decisions to improve team efficiency and workflow
• Apply creative problem-solving techniques to address challenges and optimize team performance
• Delegate assignments effectively to team members based on skills and workload distribution
• Manage time and tasks with exceptional attention to detail to meet deadlines and maintain quality standards

Wenet SGP Pte Ltd

Wenetgroup Ltd. is an operations management consulting firm headquartered in Taipei, Taiwan. We provide one-stop business solutions to help clients solve operational challenges, optimize processes, and improve performance.

Job Description

Company Overview

Wenetgroup Ltd is an enterprise management consulting firm with headquarters in Taipei and offices in America, Japan, Malaysia, and Singapore. We specialize in business branding, marketing, integrated management, talent cultivation, and professional services including project and event management.

Job Summary

Manage and coordinate household operations for the Chairman or CEO, ensuring seamless scheduling, event planning, staff supervision, and resource management to support both personal and business needs efficiently and professionally.

Responsibilities

• Manage the household schedule and calendar for the Chairman or CEO to ensure timely appointments and commitments
• Plan, organize, and coordinate events to meet household and professional requirements
• Arrange personal and professional appointments with attention to detail and priority
• Schedule and supervise home maintenance and repair projects to ensure quality and timely completion
• Handle household bills and administrative tasks accurately and efficiently
• Run errands and perform necessary tasks to support household operations
• Supervise household staff including housekeepers, private chefs, nanny, and drivers to maintain high service standards
• Plan and control household resources such as manpower shifts and inventory to optimize operations
• Provide essential support for business trips, including arranging local flights and coordinating setup requirements
• Prepare and design household management SOPs, including equipment manuals, inventory lists, vendor lists, and daily checklists to standardize processes

Preferred competencies and qualifications

• Proven experience in a similar household management role
• Strong communication and interpersonal skills to interact effectively with household members and external contacts
• Ability to understand and adapt to household needs and preferences professionally
• Broad knowledge of household management, service etiquette, and related responsibilities
• Demonstrated responsibility, efficiency, discretion, and strong organizational skills
• Strong judgment and attention to detail with the ability to handle confidential information discreetly
• Proficiency in Microsoft Office and document management tools
• Relevant certification such as Butler training is an advantage

ARAVEST SG MARLIN PM PTE. LTD.

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Operator Manager organizes and coordinates the services to ensure that each customer experiences a memorable stay from arrival, during the stay, through to departure, in line with Hilton and hotel policies and procedures.

What will I be doing?

As the Operator Manager, you will be responsible for performing the following tasks to the highest standards:

• Actively seek verbal feedback from customers and team members at every opportunity.

• Agree on and implement actions to make improvements to customer service.

• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received.

• Positively deal with and learn from customer complaints and comments with follow-up and feedback to the related Front Office Manager / Assistant Front Office Manager.

• Handle complaint promptly and efficiently, taking the necessary action, and informing the Guest Service Manager to follow-up where appropriate.

• Follow-up with all guests to ensure satisfaction with problem resolutions (service recovery).

• Maintain guest histories to assist with returning guests.

• Make sure all customer requests and queries are responded to promptly and effectively while assisting on the floor during peak periods each day.

• Be available to assist on duty in the hotels during any busy days or special events.

• Be proactive towards customers, assisting them with any reasonable requests, training all team members to see these things before customers ask.

• Handle all internal and external guest enquiries promptly with minimal delay, directing them to the correct parties with which they wish to speak and providing information where necessary.

• Effectively manage all hotel communications, telephone calls, fax, mails, in a prompt, courteous and efficient manner, ensuring that guests feel welcome when they contact the hotel.

• Ensure that all team members provide on time wake-up call services to hotel guests.

• Handle all messages in a private and confidential manner, ensuring privacy for guests and that the messages are received and delivered clearly, accurately and in a timely manner.

• Lead the Communication Centre, monitoring performance, providing guidance and making decisions.

• Ensure consistency of standards throughout the operation by adhering to Hilton brand standards.

• Have detailed knowledge of Hilton departmental standards, explaining the standards to the team.

• Run the Communication Centre as the MAGIC Centre according to brand standards.

• Familiar with operating the telephone, FCS, OnQ PM and Micros system.

• Assess team members’ performance against standards, monitoring standards through regular standards review checks.

• Develop action plans to address shortfalls in standards and identify shortfalls before they affect customer service, implement and follow through with improvements identified.

• Prepare rosters and job schedules for team members to meet business needs (taking into consideration internal activities, occupancy and external events, promotions, etc.).

• Coordinate with Housekeeping and Engineering department to ensure cleaning is followed-up, ensuring that follow-up procedures are maintained.

• Communicate effectively with the F&B and Kitchen teams to ensure in-room dining quality and effectiveness.

• Be completely familiar with all emergency procedures and the fire system, ensuring that all Communication Centre team members are familiar with the procedures too.

• Describe, assign and delegate duties and authority for the operation of the department at all times.

• Understand the situation in other departments and their implications for your own department.

• Plan ahead and ensure adequate resources are available.

• Ensure the shift is reviewed, and handovers and briefings are carried out.

• Maintain in-depth technical knowledge and skills required for the job.

• Maintain guest histories to assist with returning guests.

• Attend and participate in regular operational and hotel meetings.

• Understand the goals of the hotel and the department’s role in achieving them, communicating the goals to the team.

• Set and agree to departmental objectives for self and team, representing the needs of the team to others in the hotel and getting members of the team to work cooperatively with others.

• Act as a coach and mentor to team members, reinforcing standards and expectations, motivating team members to strive for established targets.

• Keep the team up to date about departmental, hotel and company activities through regular communication meetings and memos including special events and promotions in the restaurants and bars.

• Take on an active role in the team, ensuring effective communication and work as a team in order to reach goals and targets.

• Lead and motivate team members by leading by example and employing competent and consistent management practices.

• Be aware of potential highs and lows in the business.

Create and implement sales promotions and team member incentives as per discussion with the Front Office Manager.

• Create an environment where “everyone sells”.

• Use key monitors and financial targets to evaluate the department’s performance and make future plans.

• Complete regular financial and operating reports, forecasting potential costs.

• Follow company control procedures, controlling costs without compromising standards.

• Communicate relevant financial information to the team, analyze and explain any financial variance against plan.

• Set up and maintain the leave plans for the department.

• Carry out seasonal inventory of operating equipment.

• Understand the quantity and quality of people needed to operate the department.

• Carry out selection interviews and make effective recruitment decisions based on skills and attitude.

• Ensure that new recruits have all relevant information before commencing employment.

• Plan and ensure that departmental orientation is carried out.

• Ensure that standard training and assessments are carried out.

• Regularly review individual and team performance against objectives and provide feedback.

• Develop and implement department training plans to meet business needs.

• Review and evaluate all training activities.

• Carry out annual appraisals in accordance with legal and hotel guidelines, assisting the Front Office Manager with all team members and identify individual training needs.

• Introduce appropriate product knowledge courses for team members.

• Participate in trainer programs, providing structured training to people starting careers in the hospitality industry.

• Understand relevant Health & Safety legislations and their implications on the department’s operation.

• Communicate to the team their responsibilities within Health & Safety, ensuring that safe and healthy working practices are implemented at all times.

• Participate in community public relations for the hotel.

• Ensure all reporting and servicing deadlines are met on a timely basis.

• Adhere to the hotel’s security and emergency policies and procedures.

• Be familiar with and master the reservation content to help guests to book rooms.

• Carry out any other reasonable duties and responsibilities as assigned.

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

Direct Reports

Operator Supervisor

Operator

What are we looking for?

An Operator Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Minimum 2 years of experience in the same position in a 5-star international branded hotel or comparable industry related experience.

• Understand basic spoken English to meet business needs.

• Maintain a high customer service focus by approaching your job with the customers always in mind.

• Positively impact, take personal responsibility and initiative to resolve issues, communicating clearly with both customers and colleagues.

• Motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve personal performance.

• Be flexible and respond quickly and positively to changing requirements including the performance of any tasks requested of you.

• Maintain high team focus by showing co-operation and support to colleagues in the pursuit of team goals.

• Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.

• Good organization and coordination skills.

• Strong sense of responsibility and self-motivation.

• Patient and responsible to solve all problems.

• Able to maintain excellent relations with team members.

• Able to work under great physical and mental pressure.

• Actively promote the services and facilities of Hilton brands to guests and suppliers of the hotel.

• Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.

• Familiar with computer systems preferred.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Bakery Depot Pte Ltd

Founded in 1997, The Bakery Depot stands as a distinguished leader in artisanal products who are committed to crafting wholesome food to baked goods, using traditional techniques and premium natural ingredients.

Job Description

About the role

We are seeking ambitious and motivated individuals to join our food & beverage team as Trainee Managers. This role is designed to prepare you for future leadership positions by providing hands-on exposure to outlet operations, staff supervision, and management practices.

What you’ll be doing

• Learn and understand outlet operations under guidance.
• Assist in supervising team and shift leaders.
• Support inventory management, ordering, wastages and cost control.
• Handle basic administrative tasks.
• Gain exposure to customer service escalation.
• Monitor staff performance and provide feedback.

What we’re looking for someone with

• Some prior supervisory in F&B experience advantageous
• Minimum 3 - 5 years of relevant F&B working experience
• Analytical thinking and eagerness to learn management practices
• Strong interpersonal and communication skills
• Ability to take initiative and adapt quickly
• Ambition to grow into management roles
• Open-minded and receptive to feedback
• Ability to multitask and lead by example.
• Ability to step confidently into the Assistant Outlet Manager role when required
• Responsible, reliable, and dependable with a hands-on approach
• Flexibility to work shifts, weekends, and holidays

CBRE Pte Ltd

About CBRE

Job Description

Jones Lang LaSalle Property Consultants Pte Ltd

About JLL

Job Description

Job Description

• At least a Diploma in Building related and with 8 and up years experience working in strata residential development.

• Competent in managing a team of similar size development and proficient in the Building Management and Strata Management Act.

To organize and plan the day-to-day operations of the various sites, to supervise the staff under his/her charge and to ensure that the clients are provided with a high standard of service at all times. Undertakes any other duties assigned by management

• To guide and supervise the staff under his/her charge.

• To organize and plan the resources under his/her charge.

• To conduct performance appraisal exercise for the staff under his/her charge and carry out annual salary reviews.

• To ensure that staff rosters are prepared and all holidays are adequately covered.

• To hold regular team meetings.

• To ensure that all contracts, agreements and insurances have been reviewed 3 months before their expiry.

• To ensure that all council meetings and general meetings of those management corporations under his/her portfolio have been attended to.

• To vet all outgoing correspondence and minutes of meetings.

• To participate in staff recruitment

• To plan and recommend periodic maintenance works.

• To ensure that arrangements have been made for annual audit of accounts.

• To recommend appropriate actions to be taken against defaulters with assistance from solicitors.

• To approve and authorize payment of outgoings including taxes

• To advise council on the provisions of the legislation relating to property management.

•  To prepare and present management proposals for potential clients.

•  To assist the director in establishing the policies and direction of the dept.

• To ensure the implementation and maintenance of the OMS system in accordance to establish organizational standard. 

GASTON PTE. LTD.

Job Description

Gaston Bistro & Wine Bar is looking for an experienced and passionate General Manager to lead daily operations of our vibrant French brasserie and wine-focused hospitality concept.

The ideal candidate is hands-on, service-driven, and confident managing both restaurant operations and team leadership in a fast-paced premium dining environment. Strong knowledge of wines, guest relations, floor management, and financial performance is highly valued.

We are looking for someone with:

• proven restaurant management experience,
• strong leadership and organisational skills,
• passion for hospitality, food & wine,
• excellent customer service standards,
• ability to drive team culture and service excellence.

Experience in premium casual dining, brasserie or wine bar concepts is a strong advantage.

SHIV RESOURCES PTE. LTD.

Job Description

Roles & Responsibilities
Job Description & Requirements

Responsibilities

1. Deliver a pleasant and memorable dining experience for all restaurant patrons and event guests.

2. Respond promptly to guest feedback or concerns that require managerial decision-making and immediate action.

3. Collaborate closely with the operations team to achieve and exceed restaurant sales targets.

4. Prepare staff schedules to ensure adequate and efficient staffing levels at all times.

5. Manage restaurant human resource functions by orienting, training, assigning, scheduling, coaching, counselling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing performance; and enforcing company policies and procedures.

6. Achieve operational objectives by contributing to strategic planning and reviews; preparing and executing action plans; implementing standards for productivity, quality, and customer service; resolving operational issues; identifying trends; and recommending or implementing improvements to restaurant setup, systems, and policies.

7. Meet financial objectives by forecasting operational requirements, preparing annual budgets, monitoring expenditures, analysing variances, and initiating corrective actions to ensure costs remain within company budgets and financial guidelines.

8. Plan menus in consultation with chefs by estimating food costs, evaluating profitability, and making necessary menu adjustments.

9. Control costs by enforcing portion control standards, monitoring preparation quantities, minimizing waste, and maintaining high food quality.

10. Maintain a safe, secure, and healthy environment by establishing, enforcing, and complying with sanitation standards, legal regulations, and safety procedures, as well as securing revenues and implementing corrective action plans when required.

11. Maintain restaurant ambiance by overseeing lighting, background music, linen service, glassware, dinnerware, utensil quality and placement, and by monitoring food presentation and service standards.

12. Enhance the reputation of the department and organization by taking ownership of new initiatives, responding positively to unique requests, and exploring innovative opportunities to add value to restaurant operations.

13. Assist the banquet team as required and when directed by management.

14. Promote the restaurant brand within the local community through word-of-mouth engagement and organized restaurant events.
    

    Competencies
    

    • Ability to manage and coordinate activities across multiple departments, including Operations, Kitchen, Sales, and Regulatory Compliance.

    • Demonstrated leadership skills with the ability to inspire, guide, and motivate teams toward organizational goals.

    • Strong capability to monitor, evaluate, and improve processes and procedures to ensure operational excellence.

    • Ensures streamlined and efficient production and delivery of goods and services while maintaining quality standards.

    • Highly organized, with the ability to manage documentation, administrative tasks, and team performance effectively.

    • Handles customer complaints tactfully, professionally, and with a solution-oriented mindset.

    • Consistently strives to achieve the highest level of customer satisfaction.

    • Displays patience and a strong customer-focused approach in all situations.

    • Excellent customer service and interpersonal communication skills.

Jumbo Group Of Restaurants Pte Ltd

Jumbo Group of Restaurants began with Jumbo Seafood, a home-grown seafood restaurant that was established in 1987 and best known for its chilli and black pepper crabs. The Jumbo story soon evolved after years of restaurant management experience and now includes six diverse dining concepts that serve more than 4,000 diners daily.

Job Description

Job Description

Ensures operational excellence in driving company’s business growth locally and globally in accordance to company expansion plan with overseas extensive experience required, especially in China for our new partnership in Singapore.

STRATEGIC PLANNING

• Assists in implementing strategies for operational management and development so as to meet organisational plans and goals within budgets and timelines
• Work closely with the Group CEO to develop and accomplish goals and strategic plans
• Set KPIs & strategize on expansion and operational improvement plans
• Assist in continuous evolution of current brand or develop of new dining concept to keep our business relevant to the market
• Provides timely, accurate and complete reports on the operating condition of the company
• Identify and evaluate strategic business for company’s growth and expansion via JV / M&A / partnership

OPERATIONS MANAGEMENT

• Motivate and lead a high performance management team to achieve sales, profitability and business objectives set by the company
• Provide day-to-day leadership and management to a service organisation that mirrors the adopted mission and core values of the company
• Groom and build a team of motivated F&B professionals for the company’s aggressive expansion plan
• Oversee and ensure smooth running of all aspects of restaurant operations
• Define processes and monitoring systems to ensure food and services are adhered to a high quality standard
• Responsible for the measurement and effectiveness of all processes internally and externally

Job requirements

• Minimum of 3 years spent working in China (preferably in a recognised Peking duck establishment)
• Mandarin language skills or cultural fluency is a strong advantage to liaise with our chinese-speaking stakeholders
• Prior experience / involvement in restaurant openings or menu development in China

Infinix Hospitality Management Pte. Ltd.

Established in 2019, Infinix Hospitality Management Pte Ltd is a leading hospitality manpower solutions provider offering customised outsourcing solutions for hospitality and cleaning businesses. Our services span commercial and residential cleaning, as well as hospitality outsourcing for restaurants, hotels, and facilities management. We are customer-centric, time-critical, and aligned with our clients’ core values, enabling them to focus on their core business. We continuously invest in manpower and technology to drive efficiency, innovation, and service excellence, with a strong commitment to becoming an industry leader.

Job Description

Responsibilities:

1. To Oversee daily operation and activity for Dishwashing/cleaning department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements:

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

Private Advertiser

Job Description

JOB DESCRIPTION

The Hotel Manager provides overall leadership and strategic direction for the hotel, ensuring strong business performance, operational excellence, guest satisfaction, and compliance with company and regulatory standards. The role is responsible for leading department heads, driving service culture, optimising financial results, and ensuring the hotel is well-positioned for sustainable growth.

 Key Responsibilities:

 1. Strategic Leadership

• Lead the hotel’s business and operational strategies in alignment with company goals.

• Set performance objectives for the hotel and ensure departmental plans support overall business priorities.

• Drive continuous improvement, innovation, and service excellence across the hotel.

• Provide leadership in business planning, budgeting, performance reviews, and key management decisions.

 2. Business and Financial Performance

• Oversee the hotel’s financial performance, including revenue, profitability, cost control, and productivity.

• Work with relevant teams to maximise occupancy, average room rate, revenue opportunities, and overall market competitiveness.

• Review business results and implement strategies to improve financial and operational outcomes.

• Identify opportunities for business growth, operational efficiency, and asset enhancement.

  3. Operational Excellence

• Provide overall leadership to all hotel departments, including Rooms, Housekeeping, Food & Beverage, Property, Finance, Human Resources, Sales & Marketing, and Security.

• Ensure the hotel operates efficiently and consistently delivers high service and quality standards.

• Promote effective collaboration among departments to achieve business and guest experience objectives.

• Ensure the property, facilities, and assets are maintained to a high standard.

 4. Guest Experience and Brand Standards

• Champion a guest-focused culture throughout the hotel.

• Ensure consistent delivery of service excellence and brand standards.

• Monitor guest satisfaction, reputation, and service quality, and lead improvements where required.

• Oversee service recovery for key guest matters and ensure appropriate resolution.

 5. People Leadership and Organisation Development

• Lead, coach, and develop department heads and key team members.

• Build a positive, accountable, and performance-driven work culture.

• Support talent development, succession planning, employee engagement, and retention.

• Ensure effective manpower planning and leadership capability across departments.

 6. Compliance, Risk and Governance

• Ensure the hotel complies with applicable laws, licensing requirements, health and safety standards, employment regulations, and company policies.

• Provide leadership in risk management, emergency preparedness, workplace safety, security, and business continuity.

• Ensure proper governance, internal controls, reporting, and audit readiness across the hotel.

 7. Stakeholder and Relationship Management

• Represent the hotel professionally with guests, corporate clients, business partners, vendors, authorities, and community stakeholders.

• Maintain effective communication with the Country General Manager and corporate office on hotel performance, key risks, and strategic matters.

• Support sales, marketing, partnership, and brand-building initiatives where required.

 Job Requirements

·         Diploma or Degree in Hospitality Management, Business Administration, or a related discipline.

·         Minimum 8 to 10 years of hotel experience, including senior leadership or department head experience.

·         Strong commercial, operational, financial, and people leadership capabilities.

·         Proven ability to lead multi-disciplinary teams and drive business performance.

·         Good understanding of hotel operations, guest experience, compliance, and asset management.

·         Excellent communication, decision-making, stakeholder management, and problem-solving skills.

·         High level of professionalism, integrity, accountability, and business judgement.

SUN STAR HUAT SERVICES PTE. LTD.

Job Description

Job Description & Requirements

-Communicating with the upper management to develop strategic operations goals.

-Be responsible for ensuring that the standards of cleanliness are met.

-Managing and arranging the cleaners' work, reviewing work schedules

-Assign tasks, inspect work to ensure it's up to standard, and provide training on how to handle customers' requests best.

-Monitoring the operational performance of both internal and external service providers.

-Providing a workplace setting that is conducive to productive work.

-Monitoring occupant satisfaction.

-Ensuring all staff are aware of the Health and Safety policies and procedures

Y&Y Vietnam Cuisine

Job Description

We are looking for a responsible and experienced Restaurant Manager to oversee the daily operations of our Vietnamese restaurant in Singapore.

• Must be able to speak fluent Vietnamese as the majority of our staff and customers are Vietnamese.
• Must be willing to work night shifts, weekends, and public holidays.
• Recruit, train, supervise, and motivate staff members.
• Manage daily restaurant operations to ensure smooth and efficient service.
• Monitor budgets, control costs, and improve profitability.
• Ensure compliance with licensing regulations, hygiene standards, food safety, and workplace health & safety requirements.
• Oversee stock levels and coordinate ordering of supplies and ingredients.
• Handle customer enquiries, complaints, and feedback professionally.
• Prepare staffing reports, sales reports, and operational reports.
• Liaise with customers, suppliers, employees, licensing authorities, and sales representatives.
• Develop strategies to improve business performance and support restaurant growth.
• Maintain high standards of customer service and food quality at all times.

• Minimum relevant experience in restaurant or F&B management.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment.
• Good problem-solving and organisational skills.
• Knowledge of Vietnamese cuisine and culture is an advantage.
• Able to work independently and as part of a team.

Accor Asia Corporate Offices

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, customer service skill training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.Every day we strive to make our guests Feel Welcome and our people Feel Valued.

Job Description

PKF-CAP LLP

At PKF Singapore, we grow ourselves by inculcating a culture of learning and thriving on our creativity to solve business challenges. PKF is an international audit, tax and business advisory firm with more than 100 offices worldwide. Our clients include listed companies, multinationals and small medium sized enterprises.

Job Description

Job Description

The Chief Operating Officer will provide strategic and hands-on leadership for all hotel operations across the Hotel101 Global portfolio. This includes overseeing front office, housekeeping, food & beverage, engineering & maintenance, security, and guest services to ensure seamless daily execution, consistent brand standards, and memorable guest experiences at every property.

You will champion guest experience excellence by developing and enforcing service standards, standard operating procedures (SOPs), and comprehensive training programs. Your focus will be on driving superior guest satisfaction scores (NPS and GSS), increasing loyalty and repeat business, and proactively turning guest feedback into continuous improvement initiatives.

Revenue and profitability optimisation will be a core priority. Working closely with revenue management and finance teams, you will implement effective yield strategies, upselling programs, cost controls, and operational efficiencies to maximise RevPAR, ADR, occupancy rates, GOPPAR, and departmental profit margins.

You will build, mentor, and lead high-performing operations teams, including property General Managers and department heads. This involves fostering a strong culture of accountability, implementing talent development and succession planning, and driving employee engagement to attract, retain, and develop top hospitality talent.

Full compliance with all regulatory requirements, health & safety standards, brand guidelines, and sustainability initiatives is essential. You will oversee risk management, crisis response planning, and emergency preparedness across the portfolio.

You will standardise operational processes and introduce innovative technology solutions (PMS, CRM, energy management systems) to enhance efficiency, reduce costs, and create a scalable operating platform that supports rapid global growth.

In addition, you will provide critical operational input during the pre-opening and launch phases of new hotels, working collaboratively with the development team to ensure properties are operationally ready from day one.

Finally, you will deliver timely performance reports to the CEO and Board, monitor key performance indicators, and represent hotel operations in senior stakeholder meetings and investor discussions.

Job Function

Strategic Operational Leadership: Provide overall strategic direction and leadership for all hotel operations across the global portfolio, ensuring alignment with Hotel101’s vision, brand standards, and rapid expansion goals.

Guest Experience & Service Excellence: Champion the delivery of exceptional guest experiences by developing and enforcing service standards, SOPs, training programs, and continuous improvement initiatives that drive high NPS, GSS, and guest loyalty.

Revenue Optimization & Financial Performance: Drive profitable operations through effective revenue management, cost control, yield strategies, and full P&L oversight to maximize RevPAR, ADR, occupancy, and departmental profitability.

Talent Development & Team Leadership: Build, mentor, and lead high-performing operations teams, including General Managers and department heads, while implementing talent development, succession planning, and employee engagement programs.

Operational Excellence, Compliance & Expansion Support: Standardize processes, implement technology solutions, ensure regulatory compliance, health& safety, and risk management, while providing operational input for new hotel pre-opening and launches.

Qualification Level

• Minimum 8 years of progressive leadership experience in hospitality operations, with at least 1 year at COO/Managing Director level.
• Proven track record managing a multi-property portfolio with demonstrable results in guest satisfaction, revenue growth, and operational profitability.
• Deep expertise across all hospitality operational disciplines, including front office, housekeeping, food & beverage, engineering, and revenue management.
• Strong financial acumen with full P&L ownership and experience in driving RevPAR, ADR, occupancy, and GOPPAR performance.
• Bachelor’s degree in Hospitality Management, Business Administration, or a related field (Master’s degree or MBA is highly preferred).
• Extensive international and cross-cultural experience with a proven ability to operate successfully in diverse markets.
• Demonstrated success in building high-performing teams, talent development, and succession planning.
• Excellent command of operational technology systems (PMS, CRM, revenue management tools).
• Willingness to travel extensively and work across different time zones.
• Exceptional leadership, communication, problem-solving, and stakeholder management skills.
• Strong understanding of regulatory compliance, health & safety standards, and risk management in the hospitality industry.

Private Advertiser

Job Description

Job Duties

As an Assistant General Manager, your duties are providing leadership and vision to the organization by assisting Managing Director/General Manager with the development of long range and annual plans with the evaluation and reporting of progress on plans.

• Overall in charge of the Oil and Gas division in Shanghai.

• Provide leadership and vision to the organization by assisting Management and staff with the development of long term and annual plans, and with the evaluation and reporting of progress on plans.

• Responsible for Profit & Loss of the department.

• Achieve company objectives by planning, settling sales goals, analyzing performance data and making forecasts.

• Conduct market research and analysis to identify new business opportunities and trends.

• Provide customer service and maintain existing key customer accounts.

• Plan and negotiate long term contracts with key account customers.

• Coordinate technical support in ensuring customer satisfaction.

• Lead and coach team members including Sales Team, Workshop’s staff and on-site technicians.

• Provide support to the technical service team for on-site field projects.

• Any other activities that may be assigned to you from time to time by the Management.

Requirements:

• Bachelor’s Degree in Mechanical Engineering or equivalent.

• At least 10 years of experiences as a senior management role, preferably in oil and gas industry.

• A track record of leading projects, mentoring peers and collaborating with technical and business partners.

• Proactive and possess positive work attitude.

• Strong management skills and leadership qualities.

• Excellent verbal and written communication skills.

• Ability to coordinate between different teams and partners, making the right trade-offs in dealing with complexity and conflicting priorities.

• Preferably bilingual in Mandarin (speak, read and write) to liaise with Mandarin speaking clients.

• Willing to work in Shanghai, China

Mandate Of Manpower

Job Description

Job Responsibilities including but not limited to:

• Assist in the Outlet Manager in the operations of outlet
• Drive revenue, maximize profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad hoc duties assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skills to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

OCD Hands Pte. Ltd.

Job Description

Job Responsibilities including but not limited to:

• Assist the Outlet Manager in the operations of outlet
• Drive revenue, maximise profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times.
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad-hoc duties as assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

MADURAI KUMAR MESS PTE. LTD.

Job Description

· Assist in overall management of the Company operations

· Supervise and coordinate assigned shift; conduct daily pre-operation meeting

· Observe, teach and correct staff's service standards

· Order daily supplies

· Ensure adherence to quality expectations and standards

· Ensure compliance with company cash handling policy and procedures

· Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees

· Plan duty roster

· Check on staff punctuality and discipline

· Handle customer enquiries and complaints

· Handle administration and paperwork

Perform other reasonable job duties as requested by Supervisors

DAY ONE PTE. LTD.

Choose Day One so you can focus on your business growth. Our business is built around relieving your business demands. We do this by providing you the knowledge, systems and processes that are integrated into the way you work. Whether you have one employee or more than 100 employees, our system is designed to scale alongside your growth.

Job Description

Responsibilities including but not limited to:

• Assist in the Outlet Manager in the operations of outlet
• Drive revenue, maximize profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad hoc duties assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem-solving skills
• Strong planning and people management skills to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so the ability to multi-task, work under pressure with short deadlines

RED HORSE MASSAGE PLACE

Job Description

Massage Shop Manager Responsibilities

**Shop Operations Management**

Responsible for daily business arrangements, ensuring smooth shop operation.

Develop and implement service processes and standards.

Staff Management

Recruit, train, and evaluate massage therapists and service personnel.

Schedule, manage attendance, and performance to improve team efficiency.

Customer Service

Handle customer inquiries and complaints to ensure customer satisfaction.

Maintain good customer relationships and increase repeat business.

Finance & Sales Management

Supervise cashier operations, accounting, and cost control.

Develop promotional activities and membership programs to increase sales.

Hygiene & Safety

Ensure a clean and hygienic environment that meets hygiene standards.

Supervise equipment use and maintenance to ensure safety.

Marketing & Promotion

Plan and execute online and offline promotional activities.

Establish partnerships with surrounding businesses and communities to expand customer base.

Strategic Planning

Analyze market trends and propose improvement and development suggestions.

Develop long-term goals to enhance brand influence.

PREMAAS CUISINE PTE. LTD.

Job Description

Assist the Director and Restaurant Manager in overseeing the

day to day operations of the Restaurant.

Assist in Implementing and developing of training programs. Ensure that

the Supervisors, Waiters and Waitresses in their sections are

able to describe the dishes and any extra dishes (specials)

properly and are well groomed, properly attired and efficient.

Answer questions about the dishes including the preparation of

the dishes, when asked by the customers.

Promote the Restaurant by establishing a loyal and regular

customer base, maintaining a regular customer database