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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

masa.saito.pte.ltd

Job Description

We are hiring now

Join our team

Asistant Manager

Looking for a Passionate Service Staff

To coordinate restaurant operations, including front-of-house and back-of-house

Deliver professional guest services with utmost customer satisfaction

Able to handle customer complaints and meet high demands

Manages cost control and inventory, forecasting consumption and requirements

Appraise colleague’s performance and provide coaching to keep them productive & motivated

Job Requirement:

Must have the passion for service

At least 1 years’ experience in F&B Management

Excellent communications skills with extensive food and wine knowledge.

Computer literacy and knowledge of MS Office preferred

VINTAGE INVESTMENT PTE. LTD.

Job Description

Role Overview

We are looking for an experienced and driven Cluster Manager to oversee the operations of 3 food courts, ensuring smooth daily management, strong tenant relationships, and consistent business growth.

This role requires a highly capable leader with strong management skills, operational excellence, and a sales-driven mindset (30% focus on revenue growth, leasing, and business development).

Key Responsibilities

Operations Management

• Oversee daily operations of 3 food courts to ensure smooth and efficient performance.

• Manage site supervisors, operations teams, and service staff across all locations.

• Ensure cleanliness, maintenance, safety, and compliance standards are met.

• Monitor manpower planning, rostering, and productivity.

• Resolve operational issues, customer complaints, and tenant concerns promptly.

• Implement SOPs and improve workflow efficiency across all outlets.

• Conduct regular site inspections and performance reviews.

• Manage budgets, operating costs, and P&L performance.

• Ensure excellent customer experience across all food court locations.

Sales & Business Development

• Drive sales growth and footfall strategies for all food courts.

• Build strong relationships with tenants to improve sales performance.

• Identify opportunities for promotions, events, and marketing campaigns.

• Support leasing efforts by sourcing and onboarding quality tenants.

• Analyse tenant sales performance and recommend business improvement plans.

• Negotiate renewals, rental opportunities, and revenue enhancement initiatives.

Requirements

• Minimum 5 years’ experience in food court, retail mall, F&B operations, or multi-site management.

• Proven experience managing multiple outlets / locations.

• Strong leadership and people management skills.

• Good understanding of tenant management and leasing coordination.

• Sales-oriented mindset with business growth experience.

• Strong problem-solving and decision-making ability.

• Able to work under pressure in a fast-paced environment.

• Good communication and stakeholder management skills.

• Proficient in budgeting, reporting, and operations planning.

Preferred Qualities

• Hands-on leader who can be on-site when required.

• Strong discipline, accountability, and execution skills.

• Good network within F&B / retail industry is an advantage.

• Customer-focused and commercially driven.

QUAN NUONG 3 MIEN PRIVATE LIMITED

Job Description

• Recruiting, interviewing and training staff to follow restaurant procedures
• Maintaining safety and food quality standards
• Keeping customers happy, getting their feedback on the experience and handling complaints
• Organizing schedules, keeping track of employees’ hours and recording payroll data
• Ordering food, linens, gloves and other supplies while staying within budget limitations
• Supervising daily shift operations, including front- and back-of-house restaurant operations
• Controlling operational costs and identifying ways to cut waste
• Appraising staff performance and disciplining or retraining employees to correct poor performance

Beverly Hotel Pte. Ltd.

Beverly Hotels Elements is located at 48 Horne Road. This hotel come with 50 rooms and we aimed to provide the the best accommodation experience for our customers.

Job Description

Roles & Responsibilities

About Beverly Hotels Elements

Company Overview

https://www.beverlyhotels-elements.com

Beverly Hotels Elements: Your Perfect Stay Awaits

Discover the essence of comfort and hospitality at Beverly Hotels Elements, where your journey begins at 48 Horne Road. With 50 well-appointed rooms, we are dedicated to delivering the ultimate accommodation experience for our valued guests.

A Commitment to Excellence: 
At Beverly Hotels, we hold a steadfast commitment to excellence. Beverly Hotels Elements is no exception. Our goal is to offer a memorable stay that exceeds your expectations.

A Growing Family: 
As we embark on an exciting phase of expansion, our focus extends beyond providing exceptional stays. We are dedicated to nurturing a team of passionate and dedicated individuals to drive the growth of our company forward.

Opportunities Await: 
Join us on this exhilarating journey! We are actively seeking enthusiastic individuals who are passionate about the hospitality industry. Whether you're an experienced professional or just starting your career, there's a place for you in our Beverly Hotels family.

Our Investment in You: 
At Beverly Hotels, we recognize the value of our team members. We're committed to staff recruitment, retention, training, and development. Your growth is our growth, and we offer a clear path for career progression for every employee.

Join the Fun: 
We're not just a team; we're a family. If you're a fun-loving, customer-centric individual who's ready to embark on a rewarding adventure in the hospitality industry, we invite you to join us.

Beverly Hotels Elements is where your journey to a fulfilling and exciting career begins. Be a part of our expanding family and help us create memorable experiences for our guests.

Job Summary

We are seeking a highly motivated and hands-on Assistant Manager to support daily hotel operations and drive performance across Front Office, Housekeeping, and online distribution channels.

This role plays a key part in managing day-to-day operations, handling OTA platforms, supporting revenue performance, and ensuring high standards of guest satisfaction.

The ideal candidate is detail-oriented, operationally strong, and experienced in managing hotel systems, OTA platforms, and guest service in a fast-paced environment.

Job Responsibilities

Operations Management

• Oversee and support daily hotel operations, ensuring smooth functioning of Front Office and Housekeeping

• Coordinate room status, guest arrivals, and operational flow

• Ensure compliance with SOPs and service standards

• Handle operational issues and ensure quick resolution

• Act as the person-in-charge during assigned shifts

OTA & Distribution Management (Key Responsibility)

• Manage OTA platforms such as Booking.com, Agoda, Expedia, etc.

• Update room availability, rates, and promotions

• Ensure accurate booking management and inventory control

• Monitor OTA performance, bookings, and guest communications

• Support in improving hotel rankings and online reviews

• Handle overbookings, cancellations, and channel updates

Revenue & Performance Support

• Support revenue strategies to optimize occupancy and room rates

• Monitor daily bookings, occupancy, and room performance

• Assist in implementing pricing and promotion strategies

• Provide insights based on booking trends and demand patterns

Team Supervision & Coordination

• Supervise Supervisors and front-line staff when required

• Support staff training, guidance, and performance monitoring

• Ensure proper shift coverage and smooth coordination between teams

• Maintain team discipline and service standards

Guest Experience

• Handle guest enquiries, requests, and complaints professionally

• Ensure high levels of guest satisfaction and service recovery

• Support in maintaining positive hotel reviews and ratings

Reporting & Administration

• Prepare daily operational reports and handover reports

• Monitor OTA bookings, payments, and system updates

• Ensure accuracy in records, billing, and reporting

• Support management with operational data and feedback

Other Responsibilities

• Assist the Hotel Manager in daily operations and special projects

• Take on additional duties as assigned by management

Requirements

• Minimum 3–5 years of hotel operations experience

• Strong knowledge and experience in OTA platforms (Booking.com, Agoda, Expedia)

• Familiar with hotel PMS systems (e.g. Opera, Cloudbeds, eZee)

• Strong problem-solving and leadership skills

• Able to work independently and handle operations under pressure

• Good communication and customer service skills

• Able to work shifts, weekends, and public holidays

*Additional Information:

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

We look forward to having you as a part of our Beverly Hotels Elements family!

Beverly Hotel Pte. Ltd.

Beverly Hotels Elements is located at 48 Horne Road. This hotel come with 50 rooms and we aimed to provide the the best accommodation experience for our customers.

Job Description

Roles & Responsibilities

Job Description & Requirements

About Beverly Hotels Elements

Company Overview

https://www.beverlyhotels-elements.com

Beverly Hotels Elements: Your Perfect Stay Awaits

Discover the essence of comfort and hospitality at Beverly Hotels Elements, where your journey begins at 48 Horne Road. With 50 well-appointed rooms, we are dedicated to delivering the ultimate accommodation experience for our valued guests.

A Commitment to Excellence: 
At Beverly Hotels, we hold a steadfast commitment to excellence. Beverly Hotels Elements is no exception. Our goal is to offer a memorable stay that exceeds your expectations.

A Growing Family: 
As we embark on an exciting phase of expansion, our focus extends beyond providing exceptional stays. We are dedicated to nurturing a team of passionate and dedicated individuals to drive the growth of our company forward.

Opportunities Await: 
Join us on this exhilarating journey! We are actively seeking enthusiastic individuals who are passionate about the hospitality industry. Whether you're an experienced professional or just starting your career, there's a place for you in our Beverly Hotels family.

Our Investment in You: 
At Beverly Hotels, we recognize the value of our team members. We're committed to staff recruitment, retention, training, and development. Your growth is our growth, and we offer a clear path for career progression for every employee.

Join the Fun: 
We're not just a team; we're a family. If you're a fun-loving, customer-centric individual who's ready to embark on a rewarding adventure in the hospitality industry, we invite you to join us.

Beverly Hotels Elements is where your journey to a fulfilling and exciting career begins. Be a part of our expanding family and help us create memorable experiences for our guests.

Job Summary

The Hotel Manager is the highest operational leader of the hotel and is responsible for the full strategic, financial, and operational performance of Beverly Hotels Elements.

This role oversees all key functions including Operations, Sales & Marketing, and Revenue Management, ensuring the hotel delivers exceptional guest experiences while achieving financial and operational targets.

The ideal candidate is a strong, hands-on leader with deep experience in hotel operations, OTA management, revenue strategy, and financial control.

Job Responsibilities

Operations Management

• Oversee and ensure the efficient, smooth, and profitable functioning of the hotel, with a strong focus on Front Office and Housekeeping

• Monitor service quality and operational standards across all departments

• Ensure compliance with SOPs and maintain high service standards

• Analyze guest trends and expectations to continuously improve services, facilities, and guest experience

 Sales & Marketing

• Develop and execute strategies to achieve and exceed revenue targets

• Plan and coordinate marketing activities and promotions

• Maximize occupancy at optimal room rates

• Drive consistent room sales and revenue growth

• Develop market positioning and identify business opportunities

Revenue Management & OTA

• Develop and implement revenue management strategies to optimize ADR, RevPAR, and overall profitability

• Manage OTA platforms such as Booking.com, Agoda, Expedia, etc.

• Monitor competitor pricing, market trends, and demand patterns

• Adjust pricing, inventory, and promotions to maximize revenue

• Analyze business performance data and make data-driven decisions

• Align promotions and packages with revenue objectives

Financial Management (P&L Responsibility)

• Take full responsibility for hotel Profit & Loss (P&L) performance

• Ensure KPIs and financial targets are achieved or exceeded

• Monitor revenue, expenses, and overall profitability

• Implement cost control measures without compromising service quality

• Prepare forecasts, monitor financial performance, and report results to management

Staff Leadership & Development

• Lead, manage, and develop all hotel staff

• Minimize staff turnover and promote employee engagement

• Oversee recruitment, training, and performance evaluation

• Prepare and monitor staff rosters based on business needs and occupancy

• Build a strong team culture focused on service excellence and accountability

Guest Experience & Service Quality

• Ensure high levels of guest satisfaction and service standards

• Handle escalated guest complaints and service recovery

• Maintain and improve hotel reputation and online reviews

Compliance & Reporting

• Ensure compliance with all applicable laws, regulations, and hotel policies

• Maintain effective communication with Director Management

• Prepare and submit regular operational and financial reports

Other Responsibilities

• Perform ad-hoc duties or special projects assigned by the Director Management

• Support strategic initiatives to improve hotel performance and growth

Requirements

• Minimum 5 years of hotel management experience

• Strong knowledge of OTA platforms and revenue management

• Proven experience managing hotel P&L and financial performance

• Strong leadership, decision-making, and problem-solving skills

• Experience in independent or small-to-medium hotel operations is an advantage

• Ability to work independently and take full ownership of hotel performance

*Additional Information:

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

We look forward to having you as a part of our Beverly Hotels Elements family!

Bistro Onethirtysix (Whampoa) Pte. Ltd.

Bistrone36 is a cosy, jovial bar and kitchen tucked away in a corner of a peaceful street situated at Whampoa West.

Job Description

All food and beverage services such as serving food and beverage, taking orders, Barista, Bartender and cashiering. Train and manage Staffs, help to boost sales, handle complains from customers, order food and drinks from suppliers, create new food and drinks in the menu, check emails and handle calls from customers.

Google

A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.

Job Description

Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.

• Bachelor's degree or equivalent practical experience.
• 10 years of combined facility management and service experience with an emphasis on facilities, hospitality, corporate services, property management or equivalent office management experience within an organization.

• Experience developing and managing budgets (including capital budget justification).
• Experience effecting strategic change and initiatives where prudent.
• Experience with agreement management, including ensuring compliance with the terms and conditions, change governance, and agreement performance management.
• Ability to think 'out of the box' and bring creative, nonstandard, and innovative solutions to the table.

QUAN NUONG 3 MIEN PRIVATE LIMITED

Job Description

• Recruiting, interviewing and training staff to follow restaurant procedures
• Maintaining safety and food quality standards
• Keeping customers happy, getting their feedback on the experience and handling complaints
• Organizing schedules, keeping track of employees’ hours and recording payroll data
• Ordering food, linens, gloves and other supplies while staying within budget limitations
• Supervising daily shift operations, including front- and back-of-house restaurant operations
• Controlling operational costs and identifying ways to cut waste
• Appraising staff performance and disciplining or retraining employees to correct poor performance

I-LINKHR Pte Ltd

I-LINKHR PTE LTD was established in 2006 to provide quality service in hospitality services industry. We achieve this within real-life and simulated working environments by following the "three pillar" development approach.

Job Description

A Public Area Cleaning Manager is responsible for managing a cleaning team to ensure all public areas are clean, safe, and well-maintained by supervising staff, creating schedules, inspecting work, and managing supplies. Key duties include providing training, inspecting cleaning equipment, ensuring safety protocols are followed, and reporting on expenses and team performance to management.

Core responsibilities

• Staff supervision and training: Oversee and direct cleaning staff, conduct training on cleaning chemicals and safety procedures, and ensure all tasks are performed efficiently and to a high standard.
• Area inspection: Conduct daily walk-throughs to inspect public areas, such as lobbies, hallways, and restrooms, ensuring they are clean, presentable, and safe for guests and staff at all times.
• Scheduling and task assignment: Create and manage cleaning schedules and assign tasks to team members to ensure all public areas are covered effectively.
• Inventory and supply management: Monitor and manage the stock of cleaning supplies and equipment, ensuring adequate quantities are available while minimizing waste.
• Safety and compliance: Ensure the team follows all safety procedures, handles chemicals properly, and adheres to all relevant health and safety regulations.
• Reporting and cost control: Submit reports to management on staff performance, equipment, expenses, and supply consumption.

Key skills and qualifications

• Previous supervisory experience, preferably in a hospitality or cleaning setting, is often required.
• Strong leadership, communication, and interpersonal skills.
• Ability to work independently and as part of a team.
• Knowledge of safety and sanitation standards.
• Experience with cleaning equipment and supplies is necessary.

UNITED GLOBAL MARKETING PTE. LTD.

Job Description

• Operational Management: Direct daily activities, including opening/closing, security, and safety compliance.
• Inventory & Merchandising: Oversee ordering, receiving, stocking, and inventory turnover, ensuring shelves are clean, well-stocked, and organized.
• Customer Service: Handle customer inquiries, complaints, and requests professionally to ensure high satisfaction.
• Sales & Financials: Analyze sales data, set, and meet financial goals, manage budgets, and handle cash flow and banking.
• Staff Management: Hire, train, schedule, and motivate staff to improve team performance.

STAR HUAT SERVICES PTE. LTD.

Job Description

Job Description & Requirements

-Communicating with the upper management to develop strategic operations goals.

-Be responsible for ensuring that the standards of cleanliness are met.

-Managing and arranging the cleaners' work, reviewing work schedules

-Assign tasks, inspect work to ensure it's up to standard, and provide training on how to handle customers' requests best.

-Monitoring the operational performance of both internal and external service providers.

-Providing a workplace setting that is conducive to productive work.

-Monitoring occupant satisfaction.

-Ensuring all staff are aware of the Health and Safety policies and procedures

Public Service Division

The Public Service Division (PSD) aims to build a first-class Public Service for a successful and vibrant Singapore. PSD stewards One Trusted Public Service by:

Job Description

[What the role is]

[What you will be working on]

• Plan and organise service excellence initiatives, including the organisation and coordination of presentation ceremonies and management of budget utilisation

• Organise events that promote team building, staff development and training, including liaising with vendors and external parties for event management

• Collaborate with stakeholders to develop communication strategies and publicity messages for the Group’s work

• Design and produce engaging and creative content, including collaterals and intranet content, to support the Group’s communication efforts

• Support the management and administration of the Group’s e-information channels, management reports and exercises

• Prepare and deliver impactful presentations and briefings for forums focused on the Group's work and strategic interests.

• Monitor multiple projects and deadlines, ensuring alignment with broader organisational goals.

[What we are looking for]

• Tertiary qualification in any discipline, with at least 4 years of experience in stakeholder engagement or strategic planning work

• At least 2 years of leadership or supervisory experience

• Excellent organisational, coordination, analytical and planning skills

• Self-driven, resourceful and adaptable in a dynamic environment

• Proficient in video production and editing, and in creating infographics using tools such as CapCut and Canva

• Ability to work independently and collaboratively with stakeholders in a fast-paced working environment

The Garcha Group Marriott International

The Garcha Group owns four Luxury Five Star Hotels in Singapore, all of which are franchised under the worlds largest and most prestigious Hotel Company, Marriott International. Two Hotels are part of the Autograph Collection and the other two are under The Tribute Portfolio Brand.

Job Description

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

JOB SUMMARY

Supports the successful execution of all operations in hotel operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals.

CORE WORK ACTIVITIES

Supporting Operations Team

• Ensures that goals are being translated to the team as they relate to guest tracking and productivity.

• Understands employee and guest satisfaction results and communicates game plans to address need areas and expand on the strengths.

• Assists in ensuring that the team has the capabilities to meet expectations.

• Leads by example demonstrating self-confidence, energy and enthusiasm.

• Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.

Supporting Property Operations Function(s)

• Follows property specific second effort and recovery plan.

• Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.

• Takes proactive approaches when dealing with employee concerns.

• Extends professionalism and courtesy to employees at all times.

• Communicates/updates all goals and results with employees.

• Meets at least semi annually with staff on a one-to-one basis.

• Assists/teaches the team scheduling against guest and hours/occupied room goals.

• Performs hourly job functions as needed.

Managing and Monitoring Activities that Affect the Guest Experience

• Provides excellent customer service by being readily available/approachable for all guests.

• Takes proactive approaches when dealing with guest concerns.

• Extends professionalism and courtesy to guests at all times.

• Responds timely to customer service department request.

• Ensures all team members meet or exceed all hospitality requirements.

Assisting in Managing Profitability

• Assists in performing required annual Quality audit with GM.

• Ensures a viable key control program is in place.

• Understands financial statements, sales and activity reports, and other performance data.

Conducting Human Resources Activities

• Interviews and assists in making hiring decisions.

• Receives hiring recommendations from team supervisors.

• Ensures orientations for new team members are thorough and completed in a timely fashion.

Other Tasks

• Any other duties/tasks as assigned by management.

The Fullerton Hotels and Resorts

Transformed from a magnificent 1928 neo-classical landmark that was once home to the General Post Office, The Fullerton Hotel Singapore with its inspiring legacy and monumental Palladian architecture emanates a timeless grandeur while offering contemporary luxury and Asian hospitality to business and leisure travellers. Each of the 400 rooms and suites has been exquisitely designed by world-renowned architects Hirsch Bedner & Associates and furnished to provide guests the ultimate in opulence.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Other duties may be assigned.

Operational Leadership

• Lead daily outlet operations across all meal periods in alignment with Forbes 5-Star standards

• Ensure service consistency, readiness, and flawless execution across all service areas

• Uphold and continuously improve Standard Operating Procedures (SOPs), service sequences, and brand standards

• Maintain a strong floor presence, monitoring service quality and guest satisfaction

• Ensure accurate execution of promotions, events, and special dining experiences

Guest Experience & Relationship Management

• Personally engage with guests to deliver anticipatory, personalized, and emotionally engaging service

• Resolve guest concerns with professionalism, empathy, and discretion

• Monitor guest feedback, trends, and satisfaction metrics to drive continuous improvement

• Build long-term guest loyalty through service excellence and recognition

• Monitor and act upon guest satisfaction metrics, including NPS and GES scores, to drive service improvement and guest loyalty

• Review guest feedback and sentiment from Revinate, identifying recurring themes, service gaps, and recovery opportunities

• Actively monitor and improve online reputation and TripAdvisor rankings, responding to feedback in a professional and timely manner in line with brand guidelines

• Translate guest feedback and performance data into actionable training, service adjustments, and operational improvements

• Review operational reports and performance metrics regularly and communicate results, priorities, and action plans to the service leadership team

Team Leadership & Talent Development

• Lead, coach, and develop Assistant Managers, Supervisors, Servers / Captains, and service teams

• Set clear performance expectations and hold teams accountable for service standards

• Drive structured training, onboarding, and succession planning

• Foster a culture of professionalism, pride, accountability, and service excellence

Financial & Business Performance

• Drive revenue performance through service quality, strategic upselling, menu engineering, and elevated guest satisfaction across all meal periods, measured through average check growth, capture rate, and upsell conversion

• Support the preparation, review, and management of departmental Profit & Loss (P&L), including revenue, cost of sales, payroll, and controllable expenses, with performance measured against budget and forecast targets

• Analyze financial performance against budget, forecast, and historical data, identifying trends, variances, and opportunities for improvement using monthly and YTD KPI reviews

• Plan and execute revenue-driven promotions, events, and seasonal offerings, tracking success through incremental revenue, guest count uplift, and Capture ratio.

• Monitor market and dining trends and assess relevance to the outlet concept, supporting innovation and competitiveness within the defined competitive set (comp-set)

• Maintain awareness of comp-set pricing, concepts, and positioning, using benchmarking insights to support revenue and promotional strategies

• Manage labor planning, productivity, and scheduling efficiency in line with business levels, measured through labor cost percentage, productivity ratios, and payroll variance

• Support cost control initiatives through effective inventory management, waste reduction, and purchasing discipline, measured through food and beverage cost percentages and variance control

• Collaborate with Sales, Marketing, and Culinary teams to align concepts and promotions with demand, measuring performance through return on promotion and revenue contribution

Collaboration & Stakeholder Engagement

• Work closely with Culinary, Bar, Stewarding, Sales, and In-Room Dining teams to ensure aligned execution

• Coordinate with internal stakeholders to support events, promotions, and special initiatives

• Communicate operational priorities and performance updates effectively

Standards, Compliance & Governance

• Ensure full compliance with health, safety, hygiene, and food safety standards in line with hotel policies, local regulations, and Forbes 5-Star criteria

• Enforce adherence to all hotel policies, SOPs, financial controls, and brand guidelines, ensuring operational consistency across all F&B outlets

• Lead by example in grooming, personal conduct, and professional presentation, modeling Forbes-level luxury service expectations for all team members

• Monitor and ensure team compliance with outlet Standard Operating Procedures (SOPs), service sequences, and operational checklists

• Promote a safe, respectful, and inclusive work environment, fostering a culture of accountability, integrity, and ethical behavior

• Conduct regular audits, inspections, and briefings to ensure adherence to SOPs, service standards, and regulatory requirements

• Ensure any deviations, risks, or incidents are reported and corrected promptly in accordance with hotel and Forbes policies

• Maintain documentation, records, and reports for operational, health & safety, and service compliance requirements

Professional Conduct & Workplace Culture

• Promote a positive, professional, and service-driven bar environment

• Lead by example in grooming, appearance, punctuality, and professionalism

• Encourage teamwork, accountability, and pride in beverage service excellence

• Support a respectful, inclusive, and safe workplace culture

Requirements:
•  Minimum 2-3 years’ experience in Food &Beverage operations

•  Experience within a luxury 5 Star Hotel or high-end hospitality environment added advantage

PSGourmet Pte Ltd

Over the last 20 years, PS.Cafe Group has developed an iconic style and culture unique to modern Singapore. We have become known for casual, friendly, yet professional service, great food and ambience… a true urban escape.

Job Description

Assistant Manager to ensure the seamless running of the Cafe in the most efficient and effective manner delivering the highest possible standards of service, whilst being pro-active in maintaining and/or improving turnover and profitability.

RESPONSIBILITIES

• Identifies and delegates responsibilities to the service team to ensure excellent service is consistently achieved

• Effectively manage the restaurant in the absence of the Manager

• Provide training, coaching, and feedback to service team and assess level of performance on an ongoing basis

• Create a positive guest experience by delivering a high level of service and ensure that service team engage guests to understand their needs and meet/exceed expectations

• Ensure that safety and hygiene standards are strictly adhered to at all times and to be in compliance in accordance to regulations

• Perform regular inspection of food and beverage preparation and presentation and maintain inventory to enhance sales

• Consistently review operations and team performance to identify problems, concerns, opportunities for improvement and propose solutions

• Assist the Manager to monitor product and manpower costs to within given budget

• Ensure strict adherence to company policies, processes and procedures at all times

• Monitor and maintain the POS system and ensure cash handling procedures are adhered to

• Assist the Manager in recruitment and selection of new team members, preparation of weekly roster, and monthly management reports

• Perform other duties as assigned by Supervisor

REQUIREMENTS

• Certificate/Diploma in Hospitality/Restaurant Management or equivalent

• Minimum 3 years of relevant experience with at least 2 years in a managerial level

• Energetic, good team player and service oriented

• Great leadership with solid analytical, communications and interpersonal skills

• Independent, proactive, resourceful and ability to work in a fast paced environment

• Well versed in Microsoft Office

White Restaurant

At White Restaurant, we are more than just a restaurant—we are a family that believes in sparking joy and happiness for everyone. Established in 1999, we are the founder of the iconic "White Beehoon", a dish that has won the hearts of many. Over the years, we have built a strong reputation for serving delicious uniquely Singaporean dishes in a warm and welcoming environment across our 9 outlets in Singapore.

Job Description

We’re Opening Soon — Step Into Leadership With Us!

Souper Tang is launching a brand-new outlet in Singapore, and we’re inviting enthusiastic individuals to join us on this exciting journey! If you’re passionate about hospitality and ready to take the next step in your career, this opportunity is for you.

We are looking for a motivated and hands-on Restaurant Supervisor to support the daily operations of our outlet and help deliver an exceptional dining experience.

Key Responsibilities:

· Oversee all front and back of the house restaurant operations.

· Ensure customer satisfaction through promoting excellent service.

· Respond to customer complaints tactfully and professionally.

· Maintain quality control for all food served.

· Analyse staff evaluations and feedback to improve the customer’s experience.

· Project future needs for goods, kitchen supplies, and cleaning products; order accordingly.

· Oversee health code compliance and sanitation standards.

· Look for ways to cut waste and decrease operational costs.

· Generate weekly, monthly, and annual reports.

· Train new employees and provide on-going training for all staff

· Other job tasks requirements as assigned by Outlet Restaurant Manager

Job Requirements:

· Minimum 2 years of experience in a supervisory role within the food & beverage industry.

· Strong interpersonal and communication skills.

· Basic understanding of POS systems and cash handling.

· Ability to lead, train and motivate a team.

· Comfortable to work on weekends, and public holidays.

· Demonstrated commitment to customer satisfaction and team support.

If you thrive in a fast-paced environment, enjoy leading teams, and are passionate about creating

HOTELS ANGELS PTE. LTD.

Job Description

• Managing and motivating a team of cleaning staff
• Conduct stock management of consumables and spares
• Ensure employees are properly trained and equipped to perform their role
• Certify that equipment is safe to use and in good working condition
• Oversee all escalations and performance management developments
• Supervise performance of cleaning team
• Keep close interaction, communication, and coordination with the Front Office and other departments
• Support in maintaining a highly trained and motivated staff that constantly strives for excellence in cleanliness and service
• Proficiently clean clients’ homes to meet both company and client standards
• Supervise all employee work on assigned site, to make sure it meets the company and client standards
• Have a conversation with clients regarding appointment time, and for the period of cleaning
• Drive to every location with the team along with supplies in official vehicle
• Make sure all keys/codes and payments are sent back to the office at the end of the day. Payments should be collected in a professional manner
• Demonstrate a positive attitude and show an example for other employees to emulate
• Make sure all employees follow company standards by constantly coaching and redirecting performance.

COMO Lifestyle Pte Ltd

A unique lifestyle destination aims to bring together a community inspired by fashion, food, directional design and new concepts.

Job Description

Essential Job Duties & Responsibilities:

Hospitality:

● Promotes the core values and culture of restaurant, including but not limited to excellence in food and beverage, service, and hospitality.

● Leads service as a section manager. Actively engages in all steps of service including initial greet, menu spiels, order taking, beverage service, food presentation, grilling, check handling, and fond farewells.

● Liaises between the FOH and culinary team during service.

● Develops positive customer relationships and addresses customer service needs.

● Responds efficiently and accurately to customer complaints and reviews.

Finance:

● Develops and executes sales and profit plans in line with budgetary goals.

● Ensures, and is accountable for, profitability of the store by growing sales and controlling cost of goods.

● Directs and oversees ordering and inventory management for all departments of the restaurant.

● Maintains and utilizes daily, weekly, quarterly and annual financial reporting tools as directed by the Director of Operations and Financial Controller.

● Ensures proper team member coverage per the needs of business while maintaining target labor costs.

● Oversees all cash management functions; Maintains proper loss prevention standards, including reviewing cash handling procedures, deposits and safe procedures.

● Review daily time punches for accuracy; address time clock abuse (clocking in early or late) via coaching and/or documentation.

Operations:

● Oversees daily restaurant administration including payroll, opening/closing administration, service floor plans, daily walkthroughs, etc.

● Manages service floor employees in their daily responsibilities, providing clear, effective direction.

● Creates systems of accountability and provides consistent feedback, coaching, and disciplinary action as needed.

● Performs all back office POS functions including employee profile and menu creation.

● Plans, executes and communicates all promotions and company information effectively and efficiently.

● Conducts facility walk-throughs multiple times per day when on duty to ensure the highest standards of safety, sanitation, cleanliness, and organization are met; addresses all health violations immediately.

● Promotes and practices safe work habits, identifies and resolves potential safety hazards; Documents accidents, conducts initial investigation and determination of root cause of safety incidents in the interest of maintaining a safe work environment.

● Ensures that all team members are educated on our products and services. Oversees a regular schedule of service classes open to all employees.

● Ensures that all drink and food recipes and procedures are followed, maintaining the highest quality and consistent product standards.

● Approve any maintenance or repairs needed to keep the property in tip top condition within the budget.

● Participate in community events and helps to ensure corporate social responsibility goals of the company are met.

● Maintains knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies.

Staff Management:

● Hire, train, supervise, manage, coach, counsel, and evaluate all employees.

● Acts as role model for outstanding service; continuously works to elevate service standards, and personally embodies hospitality in daily actions.

● Consistently monitors, coaches and encourages management team and hourly service employees to meet Company’s service standards.

● Resolves team member or customer conflicts consistent with complaint handling guidelines.

● Directs office administrator on postings for open positions and interviewing candidates.

● Identifies staffing, recruiting, interviewing, hiring, and training needs of qualified candidates; Facilitates on-going training and development of current staff; Coach and counsel team members for improved performance, documenting developmental plans as necessary. Deliver performance reviews to all employees.

● Builds morale and team spirit by fostering a work environment where team members’ input is encouraged.

● Responsible for training new employees as assigned.

Standards:

● Display knowledge of the brand, culture, and product.

● Demonstrate the Company’s core values of people, learning, culture, relationships, sustainability and stewardship.

● Maintain professional and respectful behavior when in contact with customers, management, and teammates.

● Present a polished personal appearance, adhering to company grooming standards outlined in the Employee Handbook.

● Adhere to all company policies and procedures outlined in handbooks, manuals, and other company documents.

● Attend and participate in all scheduled meetings, training sessions, and continuing education activities.

● Take care of all company property.

● Maintain safety, cleanliness, and sanitation standards.

● Comply with local laws and regulations.

Qualifications:

● Must have the ability to read, speak, understand, follow written directions, and verbal instructions in English.

● Excellent organizational skills and attention to detail.

● Possesses a positive, results-oriented, team-player mentality.

● Ability to perform under pressure and maintain professionalism when working under stress.

● Knowledge of workplace safety procedures and local Health & Safety Standards.

● Able to work a flexible schedule in order to accommodate business levels (weekend, nights, and holiday availability required).

● Familiarity with restaurant management software such as point of sales, reservations management, inventory management, Microsoft Office, and Google Workspace.

● Demonstrates positive leadership characteristics and supervisory skills, which inspire team members to meet and exceed standards.

● Excellent verbal and written communication skills.

● Excellent interpersonal and customer service skills.

● Strong analytical and problem-solving skills.

● Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.

● Ability to exercise tact, courtesy, and ethics when dealing with vendors, co-workers, and customers.

● Ability to maintain a positive working relationship with all third-party vendors.

● Ability to execute steps of service in adherence with company policy.

Capella Hotel Singapore

Capella Singapore offers an inspiring resort destination, just moments from Singapore’s financial and shopping districts. Residing on 30 acres of lush rainforest, the resort’s peaceful setting on a knoll is a rare masterpiece, boldly marrying Singapore’s rich colonial heritage with a symphony of contemporary architectural curves and designs.

Job Description

POSITION SUMMARY

We are seeking a dynamic and analytical professional to join our Commercial team Assistant Manager, Commercial Performance.  In this role, you will be responsible for formulating strategies and identifying opportunities to maximize total revenue across all operating departments, including Rooms, Food & Beverage, Spa, and other ancillary outlets, through data-driven insights and continuous performance monitoring. You will work closely with corporate leadership, Revenue Management, Operations, Finance, and hotel General Managers and strategy teams to develop and execute holistic strategies and long-term revenue plans to ensure total property profitability and alignment with business goals.

THE ROLE

Total Revenue Optimisation

• Analyse performance data across all revenue-generating channels, including Rooms, F&B (restaurants, bars, banquets), Spa, Wellness, and special events.
• Participate in and support the planning and execution of total topline pricing strategies for new and existing properties.
• Work with hotel teams to formulate and challenge annual and long-term total revenue plans and forecasts.
• Ensure all commercial strategies are rooted in sound judgment and comprehensive cross-departmental data analysis.

Data Analysis & Reporting

• Collect, clean, and analyse large volumes of data from various departments to uncover trends and actionable insights.
• Produce regular and ad hoc reports on Total Revenue, KPIs (RevPAR, TRevPAR, GOPPAR), and departmental profitability metrics.
• Utilize advanced tools such asHotelIQ, IDeaS G3 RMS, Excel, Power BI, and other management platforms to visualize total property performance.

Demand Forecasting & Trend Analysis

• Leverage IDeaS G3 RMS and HotelIQ to build accurate weekly, monthly, and annual topline forecasts across all operating departments.
• Monitor market trends and customer behaviour to predict demand patterns for Rooms, Spa, and F&B, adjusting strategies accordingly.
• Maintain historical data related to demand-generating events and analyse the effectiveness of cross-departmental promotions.

Collaboration & Strategy Development

• Collaborate with Marketing, Sales, and Operations teams to develop integrated promotional and pricing strategies that drive total guest spend.
• Support the implementation of advanced revenue management techniques, such as dynamic pricing for Rooms and F&B, and segmentation strategies across the portfolio.
• Share best practices and innovative profit-generating ideas for all operating departments across all properties.

Competitive & Market Analysis

• Conduct regular market analysis to understand key drivers, customer behaviours and competitor pricing.
• Support outlet-level teams in tracking and improving metrics such as Average Check, Average Spend per Cover, COGS and labour efficiencies.

Optimisation of F&B Operations

• Analyse labour costs and COGS across F&B and Spa to recommend strategies that improve operational efficiency and overall profit margins.
• Monitor total topline KPIs across properties and provide actionable insights for process and performance improvement.
• Ensure synergy and consistency in the use of revenue tools (IDeaS, HotelIQ), systems, and processes across all hotels.

Technology & Tools

• Leverage advanced analytics tools(e.g., IDeaS G3 RMS, HotelIQ, Excel, SevenRooms, Perfect Check, Power BI, WiseFins, etc.) to manipulate and visualise data. Stay updated on the latest technologies and methodologies in revenue management and data analytics for the F&B industry.

TALENT PROFILE

Qualification

Bachelor’s degree in Business, Hospitality, Economics, Data Science, or a related field.

Work Experience

3+ years of experience in revenue management, data analysis, or a related role in the hospitality industry covering multiple operating departments.

Experience with revenue optimization tools and/or pricing management platforms.

Knowledge of hotel operations, including Rooms distribution, F&B pricing, and Spamanagement.

Technical Skills

Proficient in data analysis tools (Excel, SQL, Power BI, Tableau)

Kindly note that only shortlisted candidateswill be contacted.

Private Advertiser

Job Description

About the role

As the Hotel Operations Manager, you will play a pivotal role in ensuring the smooth and efficient running of our hotel in the Chinatown Central Region. This full-time position will see you overseeing all daily hotel operations, from front desk management to staff supervision and guest experience optimization.

What you'll be doing

1. Manage and oversee all hotel operations, including front desk, housekeeping, and maintenance

2. Develop and implement operational strategies to enhance efficiency, guest satisfaction, and profitability

3. Lead, motivate, and provide training to a team of hotel staff to ensure exceptional service delivery

4. Monitor and analyse hotel performance metrics, identifying areas for improvement

5. Ensure compliance with relevant industry regulations, safety standards, and brand guidelines

6. Collaborate with other departments to coordinate hotel activities and address guest inquiries

7. Manage the hotel's inventory, procurement, and budgeting processes

What we're looking for

1. Experience in hotel operations management or a related field

2. Strong leadership, problem-solving, and decision-making skills

3. Excellent communication and interpersonal abilities to effectively interact with guests and staff

4. Proficient in hotel management software and data analysis tools

5. Thorough understanding of the hospitality industry, including trends, best practices, and regulatory requirements

6. Ability to multitask, prioritize, and work under pressure to meet deadlines

About us

Set in Singapore’s vibrant Chinatown, our hotel is a 46-room design hotel that offers a contemporary take on the traditional heritage shop house.

INTUITION PFR PTE. LTD.

Job Description

Job Description:

The General Manager is responsible for the overall strategic, operational, and financial management of the coffee shop. This role oversees daily operations, drives business growth, ensures profitability, and maintains high standards of customer service and compliance with Singapore regulatory requirements.

Key Responsibilities:

1. Business & Strategic Management
   Develop and implement business strategies to drive revenue growth and profitability
   Set operational goals, budgets, and performance targets
   Analyse financial performance and implement cost control measures
2. Operations Oversight
   Oversee daily coffee shop operations, ensuring smooth workflow and service efficiencyEnsure consistent quality of food, beverages, and customer serviceManage inventory, procurement, and supplier relationships
3. Financial Management
   Monitor sales, expenses, and cash flow to ensure financial stability
   Prepare financial reports, forecasts, and budgetsImplement pricing strategies and cost optimisation measures
4. Staff Management & Leadership
   Lead, supervise, and motivate staff across all functions
   Oversee hiring, training, scheduling, and performance management
   Foster a positive and productive working environment
5. Customer Experience & Service Excellence
   Ensure high levels of customer satisfaction and service standards
   Handle escalated customer feedback and resolve issues effectively
6. Compliance & Regulatory Requirements
   Ensure compliance with Singapore food safety, hygiene, and licensing regulations
   Maintain proper documentation and adherence to MOM, NEA, and other regulatory standards
7. Marketing & Business Development
   Develop and execute marketing campaigns and promotional activitiesIdentify opportunities for expansion, partnerships, and brand growth
8. Vendor & Stakeholder Management
   Manage relationships with suppliers, landlords, and business partners
   Negotiate contracts and ensure cost-effective procurement

Requirements:

• Strong business acumen with financial management experience
• Proven leadership and team management skills
• Good understanding of Singapore F&B regulations and compliance requirements
• Ability to work flexible hours, including weekends and public holidays

MONKEY SHOULDER F&B PTE. LTD.

Job Description

Job Description:

The Assistant Manager supports the overall management and daily operations of the establishment, ensuring smooth service delivery, high customer satisfaction, and compliance with company standards and regulatory requirements.

Key Responsibilities:

1. Operations Management
   Assist in overseeing day-to-day F&B operations, including opening and closing procedures
   Ensure service quality, cleanliness, and operational efficiency are maintained at all times
   Monitor inventory levels and coordinate stock replenishment
2. Staff Supervision & Training
   Supervise service staff, allocate duties, and ensure proper shift coverage
   Provide on-the-job training and guidance to staff to maintain service standards
   Assist in staff performance evaluation and discipline where necessary
3. Customer Service
   Handle customer inquiries, feedback, and complaints in a professional manner
   Ensure a positive dining and service experience for all customers
4. Compliance & Administration
   Ensure compliance with food safety, hygiene, and licensing regulations in Singapore
   Assist in maintaining proper records, reports, and documentation
   Support management in administrative and reporting duties
5. Sales & Business Support
   Support promotional activities and marketing initiatives
   Monitor sales performance and suggest improvements to increase revenue
6. Coordination & Support to Management
   Assist the F&B Supervisor in implementing company policies and operational strategies
   Act as the person-in-charge in the absence of the Supervisor

Requirements:

• Diploma or higher qualification in Hospitality / F&B Management or related field
• At least 2–3 years of relevant experience in F&B operations
• Strong leadership, communication, and interpersonal skills
• Ability to work flexible hours, including weekends and public holidays
• Knowledge of Singapore food safety and hygiene regulations preferred

Public Service Division

The Public Service Division (PSD) aims to build a first-class Public Service for a successful and vibrant Singapore. PSD stewards One Trusted Public Service by:

Job Description

[What the role is]

[What you will be working on]

The OD Department oversees an exciting and diverse portfolio of work, including but not limited to corporate planning, organisational excellence, staff innovation and quality service management. You will have opportunities to be exposed to different areas of work and/or cross-functional projects. In line with ITE’s focus on digitalisation, OD officers are expected to learn and be open to applying new technology in their work.

[What we are looking for]

We value candidates who have a growth mindset and a keen sense of perspective, and are resourceful, proactive and able to work well in teams. As a member of the OD team, you must be an effective communicator with strong analytical and writing skills, including ability to produce simple video content and/or infographics for stakeholder communications. Having experience in staff innovation and service quality-related work is a plus point. You will also be required to support the organisation of corporate events in various modes (physical, virtual or hybrid).

SUPERRISE KOREA KELIM PTE. LTD.

Job Description

To participate in operations and makes sure the restaurant runs smoothly.

To hire and train staff following company policies.

To handle customers feedback.

To creating work schedules and manage the workers.

To be involved in procurement of ingredients and to manage inventory.

Ensure compliance with sanitation and safety regulations.

HONGYUN MANPOWER PTE. LTD.

Job Description

2. Maintain quality, environment and service standards in the region. Quality includes: people, items, equipment and facilities, and working methods.

3. Understand the work situation, work attitude, service quality and relationship with guests in the area, check for unsafe factors, and handle them in a timely manner to avoid losses.

4. Supervise on-site, implement the reward and punishment system, improve work efficiency, and assist in handling emergencies.

5. Follow operating procedures, report unusual situations, seek instructions from superiors, and handle various emergencies in the department promptly and properly.

6. Follow up on the usage of items in the area, pay attention to saving and avoid losses. Control costs and reduce expenses.

7. Responsible for providing evaluation reports and assessing the work of subordinates.

8. Reasonably arrange and adjust shifts and staff allocation to avoid waste and irrational use of human resources.

9. Report work, propose rectification plans and opinions, implement department work instructions, convey the corporate spirit to the downwards, accumulate customer information and keep records. Collect customer opinions, complete business targets assigned by superiors, and do a good job in promotions.

10. Fill in the shift diary, explain the precautions, implement the cleaning plan, and improve the hygiene quality level.

Fuku

Job Description

- Assist in managing the service department team by providing guidance, support, and coaching as needed.
- Stay updated with industry trends, best practices, and technological advancements to enhance service quality and efficiency.
- Conduct regular follow-ups with clients to ensure satisfaction and identify opportunities for service improvement.
- Build and maintain strong relationships with clients by delivering professional customer service and addressing inquiries, concerns, and feedback promptly.
- Delegate tasks, set performance objectives, and conduct regular performance reviews to ensure the team meets or exceeds service targets.
- Oversee all aspects of service operations, including scheduling, dispatching, and monitoring service calls to ensure timely and efficient resolution of customer issues.
- Coordinate with other departments to optimize resource allocation and effectively meet service demand.
- Maintain accurate records of service activities, including service reports, maintenance schedules, and inventory management.
- Ensure all service activities comply with safety regulations, company policies, and industry standards to minimize risks and ensure the well-being of employees and clients.
- Perform any other ad hoc tasks as assigned by the Manager or Management.

Wenet SGP Pte Ltd

Wenetgroup Ltd. is an operations management consulting firm headquartered in Taipei, Taiwan. We provide one-stop business solutions to help clients solve operational challenges, optimize processes, and improve performance.

Job Description

Company Overview

Wenetgroup Ltd is an enterprise management consulting firm with headquarters in Taipei and offices in America, Japan, Malaysia, and Singapore. We specialize in business branding, marketing, integrated management, talent cultivation, and professional services including project and event management.

Job Summary

Manage and coordinate household operations for the Chairman or CEO, ensuring seamless scheduling, event planning, staff supervision, and resource management to support both personal and business needs efficiently and professionally.

Responsibilities

• Manage the household schedule and calendar for the Chairman or CEO to ensure timely appointments and commitments
• Plan, organize, and coordinate events to meet household and professional requirements
• Arrange personal and professional appointments with attention to detail and priority
• Schedule and supervise home maintenance and repair projects to ensure quality and timely completion
• Handle household bills and administrative tasks accurately and efficiently
• Run errands and perform necessary tasks to support household operations
• Supervise household staff including housekeepers, private chefs, nanny, and drivers to maintain high service standards
• Plan and control household resources such as manpower shifts and inventory to optimize operations
• Provide essential support for business trips, including arranging local flights and coordinating setup requirements
• Prepare and design household management SOPs, including equipment manuals, inventory lists, vendor lists, and daily checklists to standardize processes

Preferred competencies and qualifications

• Proven experience in a similar household management role
• Strong communication and interpersonal skills to interact effectively with household members and external contacts
• Ability to understand and adapt to household needs and preferences professionally
• Broad knowledge of household management, service etiquette, and related responsibilities
• Demonstrated responsibility, efficiency, discretion, and strong organizational skills
• Strong judgment and attention to detail with the ability to handle confidential information discreetly
• Proficiency in Microsoft Office and document management tools
• Relevant certification such as Butler training is an advantage

AEMEO Group

Job Description

A manager is responsible for leading teams, overseeing daily operations, and implementing strategies to achieve organizational goals. Key duties include hiring, training, and motivating employees, delegating tasks, monitoring performance, and resolving conflicts. They ensure efficiency, maintain safety, and report to senior leadership

LVMH Fashion (S) Pte Ltd

Job Description

DIAMOND HAWK PRIVATE LIMITED

Job Description

Roles & Responsibilities

Team Leadership: Supervise, train, and coach cleaning staff, including monitoring attendance and creating rosters.

Quality Control: Inspect completed work to ensure compliance with hygiene and cleanliness standards.

Operations Management: Plan, schedule, and deploy cleaning teams to assigned areas.

Inventory Control: Monitor, order, and manage stock levels of cleaning supplies and equipment.

Safety Enforcement: Ensure all staff adhere to workplace safety procedures and properly use equipment/chemicals.

Client Relations: Address client complaints and feedback promptly to maintain service standards.

Singapore Health Services Pte Ltd (SingHealth HQ)

SingHealth is the largest public healthcare cluster in Singapore. At our Headquarters, we focus on cluster-wide, strategic core functions for the organisation and work closely with our institutions and care teams to facilitate excellent care for our patients.

Job Description

Concorde Hotel Singapore

Concorde hotels are managed by HPL Hotels & Resorts. A hospitality management company, HPL Hotels & Resorts is a subsidiary of Singapore public-listed company Hotel Properties Limited (HPL).

Job Description

AN LA GHIEN PTE. LTD.

Job Description

we are looking for manager who able to Oversee and manage daily cleaning operations across all assigned sites to ensure service excellence

Manage staff time and attendance system, including verification of timesheets and payroll data accuracy

Plan and deliver staff training programs; monitor employee performance and handle welfare matters

Ensure all cleaning activities meet agreed Service Level Agreements and conduct regular performance reviews

Enforce compliance with health, hygiene, and workplace safety standards at all times

Conduct routine site inspections and address client feedback promptly and professionally

Maintain accurate departmental records, including training logs, attendance records, and incident reports

Lead, supervise, and motivate cleaning teams to achieve operational targets and KPIs

Coordinate manpower deployment, scheduling, and replacement planning when required

Ensure compliance with Singapore regulations (e.g., MOM, NEA, workplace safety requirements)
able to work on weekends, public holiday and also night shift.

BARRELS ENTERTAINMENT

Job Description

About the Role

Barrels Entertainment is looking for an experienced and hands-on General Manager to oversee the overall operations of our F&B business in Singapore, including restaurant performance, team leadership, customer experience, and business growth.

We are seeking a capable and driven individual with strong operational knowledge, people management skills, and the ability to lead a fast-paced restaurant environment. The ideal candidate should be confident in managing day-to-day outlet operations while also supporting business planning, cost control, staff development, and service quality.

This role is suited for someone who can take ownership of operations, lead by example, and ensure the outlets run smoothly and profitably.

• Oversee the overall daily operations of the restaurant and ensure smooth service standards across the business.
• Lead and manage outlet teams, including supervisors, service staff, and support personnel.
• Drive operational excellence in customer service, food and beverage quality, cleanliness, and team performance.
• Monitor sales performance, labour cost, stock usage, wastage, and other key operational metrics.
• Manage staffing plans, scheduling, attendance, recruitment, onboarding, and staff discipline.
• Work closely with kitchen and service teams to maintain consistency in food quality and customer experience.
• Support menu planning, promotions, events, and revenue-generating activities.
• Handle customer feedback and resolve complaints professionally and efficiently.
• Maintain strong cost control across purchasing, inventory, utilities, and general outlet expenses.
• Liaise with suppliers, vendors, landlords, and relevant authorities where required.
• Ensure compliance with food hygiene, workplace safety, and operational standards.
• Conduct regular checks on facilities, equipment, and outlet upkeep, and coordinate maintenance when needed.
• Prepare reports, monitor business performance, and provide operational updates to management.
• Step in operationally during peak periods and support the team on the ground where necessary.

• Minimum 8 to 10 years of experience in restaurant or hospitality operations, including management experience.
• Proven experience in leading teams and handling full restaurant operations.
• Strong understanding of food and beverage service, customer service, staffing, and cost control.
• Experience in handling multi-outlet operations or high-volume service environments is an advantage.
• Good leadership, communication, and problem-solving skills.
• Able to work independently and make sound operational decisions.
• Strong organisational skills and attention to detail.
• Able to work weekends, public holidays, and flexible shifts where required.
• Possess a valid Singapore Class 3 driving licence (Manual).
• Diploma, Degree, or equivalent qualification in Hospitality, Business, or related field preferred.

• Hands-on and operationally strong
• Mature and confident in team leadership
• Good business sense with focus on sales and cost control
• Able to work under pressure and manage day-to-day challenges effectively
• Positive attitude and commitment to service excellence

Barrels Entertainment operates F&B concepts in Singapore focused on quality food, strong service, and memorable customer experiences. We are looking for a dependable and experienced General Manager to support our operations and help drive the business forward.

DNA BISTRO PTE. LTD.

Job Description

we are looking for Director to Provide overall strategic leadership and direction for the restaurant and pub operations

Oversee daily business operations, ensuring smooth coordination between kitchen, service, bar, and entertainment functions

Develop and implement business strategies to drive revenue growth, profitability, and brand expansion

Monitor financial performance, including budgeting, cost control, and profit margins

Ensure compliance with all Singapore regulations (e.g., licensing, food hygiene, liquor license, workplace safety requirements)

Supervise and support senior management, including Head Chef, Operations Manager, and Bar Manager

Drive marketing and promotional activities to increase customer traffic, including events, nightlife, and entertainment offerings (e.g., karaoke, live music)

Maintain high standards of customer service, food quality, and overall guest experience

Oversee procurement, supplier management, and inventory control to ensure operational efficiency

Lead recruitment, staff development, and performance management across all departments

Ensure proper implementation of company SOPs, hygiene standards, and safety protocols (WSH compliance)

Manage tenancy matters, landlord relations, and outlet expansion or renovation plans

Build and maintain strong relationships with partners, vendors, and key stakeholders

Identify new business opportunities and expansion plans for additional outlets or concepts

Represent the company in official matters, including government authorities, licensing bodies, and business negotiations

DL Public Relations

Job Description

🌟 Operations Manager / CEO – Hotel, Resort & Condotel (Mandarin Proficient)
📍 Location: Pasay City (Metro Manila) & Laguna, Philippines
💼 Employment Type: Full-time | Onsite
💰 Salary: Highly Negotiable

✨ Lead a Landmark Hospitality Project from the Ground Up

Are you a visionary hospitality leader ready to take on a high-profile role? This is a rare opportunity to lead, shape, and launch a prestigious hotel, resort, and condotel development in the Philippines.

We are looking for a dynamic and results-driven Operations Manager / CEO who can drive operational excellence, build high-performing teams, and deliver outstanding guest experiences.

🌏 Open to international candidates (Singaporean and beyond) – relocation to the Philippines is required and can be discussed during the hiring process.

🔑 Your Key Impact

• Lead end-to-end operations: from pre-opening strategy to full-scale management

• Drive business growth and profitability through strong financial and operational leadership

• Establish and optimize SOPs and service standards across all departments

• Build, lead, and inspire a high-performing hospitality team

• Manage stakeholders, partnerships, and executive reporting

• Oversee budgeting, cost control, and resource allocation

• Ensure compliance, risk management, and quality assurance

• Identify and execute business development opportunities

👤 What We’re Looking For

• 5–10+ years of leadership experience as a Hotel Operations Manager / CEO

• Strong background in hotel, resort, or condotel operations

• Proven success in driving revenue, managing costs, and scaling operations

• Well-connected within the hospitality industry (preferred)

• Strong leadership, communication, and decision-making skills

• Able to thrive in a fast-paced, high-growth environment

• Willing to relocate to the Philippines

• Available to start ASAP

🎁 What You’ll Get

• Highly competitive, negotiable salary.

• Opportunity to lead a flagship hospitality project

• International work environment with strong career growth potential

• Direct impact on business success and expansion

• Supportive leadership and dynamic company culture

🏢 About the Company

DL Public Relations is a fast-growing hospitality management company behind a portfolio of premium hotels and resorts in the Philippines. We are committed to innovation, excellence, and world-class guest experiences, while investing in the growth of our people.

Better Skin Aesthetics

Job Description

What do we need from you ?

• Extrovert personality

• Fluent in English

• Proactively approaching potential customers in a friendly, non-intrusive way to generate interest.

• Self-motivated, goal-oriented, and able to work independently.

• Excellent communication and interpersonal skills.

• Meticulous and fast learner

• Friendly and Warm personality

• Well groomed and presentable

You may also look us up on :

https://betterskinaesthetics.com

-Fun working environment

-5 Working days per week

- Working hours : 10am - 7pm

Mandarin Oriental, Singapore

At Mandarin Oriental, our guiding principles are what define us.

Job Description

Concierge Manager

Mandarin Oriental, Singapore is looking for a Concierge Manager to join our Concierge team.  

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.  

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. 

Mandarin Oriental, Singapore is a sanctuary of luxury and sophistication overlooking the iconic Marina Bay.   

About the job 

Based at the Mandarin Oriental, Singapore within the Concierge Department, the Concierge Manager is responsible for the effective and efficient operation of Concierge which includes Porter and Transportation in accordance with the objectives, performance and quality standards established by the hotel. To plan, organize, and motivate all colleagues to excel in delivering Legendary Quality Experience to all guests. The Concierge/Concierge Manager reports to the Director of Rooms. 

As Concierge Manager, you will be responsible for the following duties:  

• Ensure that Legendary Quality Experience, policies, mission, vision and objectives are followed through 

• Responsible for the efficiency of Concierge Team which includes Porter and Transportation Services 

• Handles guests queries/complaints related to Rooms in a prompt and efficient manner, informing the Hotel Duty Manager when necessary 

• Establish and maintain operation standards.  Initiates new procedures to increase efficiency, productivity and maximum guest comfort and satisfaction 

• Ensure effective manning at all times to maximize productivity and business demands 

• Perform all aspects of personnel and training functions, including hiring, performance appraisals, counselling, coaching, disciplinary action, monitor performance, etc 

• Ensure and maintain a very high standard of personal hygiene, behavior and grooming standards of all colleagues 

• Mainly responsible in upholding LQE and CQE standards within the Concierge Department  

• Responsible for departmental requisitions 

• Plan and administer the duty roster on a weekly basis. Ensuring that casual cost is within budget 

• Knowledge of hotel’s emergency procedure or BCP (Business Continuity Plan) 

• Knowledge of the names and designations of key personnel within the MOHG 

• Interview potential candidates for vacancies in Concierge department and recommend accordingly 

• Appraise colleagues annually within the Section and recommend confirmation/promotions 

• To undertake and promptly discharge any other assignments which may not be specifically mentioned above and may be given from time to time by the Management 

• Maintain complete and readily accessible files and records necessary for effective operations and future references including FLHSS 

• Participate and be actively involved in Les Clefs d’Or activities to ensure good connections and network of information are maintained and enhance 

AsConcierge Manager, we expect from you:  

• Bachelor Degree or Higher National Diploma equivalent in Hospitality/Hotel/Business Management is an advantage 

• Minimum 5 year of experience working in a 5-star hotel environment 

• A minimum of 3 years of Concierge experience in a luxury hotel 

• Strong command of MS Office products, GoConcierge, and Hotsos 

• Must be member of Clefs d’Or 

 Our commitment to you  

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.  

• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. 

• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. 

• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. 

We’re Fans. Are you? 

AN LA GHIEN RECRUITMENT PTE. LTD.

Job Description

Oversee daily cleaning operations across multiple sites and ensure hygiene standards are met

Conduct site inspections, handle client feedback, and maintain service quality

Train and supervise cleaning staff on proper procedures and safety practices

Develop and implement business strategies to drive growth and secure new contracts

Prepare proposals, quotations, and tenders for clients

Manage key client relationships and ensure high satisfaction

Monitor financial performance, budgets, and project profitability

Lead teams, set KPIs, and improve staff performance

Ensure compliance with Singapore regulations (MOM, NEA, workplace safety)

SHYAMALAS KITCHEN PTE. LTD.

Job Description

restaurant manager with full knowledge of recipes , cooking . managing a team of cooks . catering experience . food costing and manage the total sales with all the expenses . develop and maintain a motivated team of employees and vendors .
more than 8 years of experience in restaurant field .working in all shifts .

BSM Ship Management

Job Description

FENG YUAN RESTAURANT PTE. LTD.

Job Description

• Opening and closing the restaurant.
• Appointing, inducting, and mentoring new staff members.
• Scheduling shifts and assigning tables to waitstaff.
• Resolving customers' questions and grievances in a professional manner.
• Conducting payroll activities in an accurate, timely manner.
• Ensuring that the restaurant adheres to pertinent health and safety regulations.
• Purchasing new ingredients, kitchen utensils, and equipment as stock is damaged or depleted.
• Sourcing better deals on all resources and equipment that warrant replacing or replenishing.
• Recording all income and expenses and ensuring that cash registers are balanced.

STAR NINE PTE. LTD.

Job Description

Job Summary:
The Performing Artiste Assistant Manager supports the Performing Artiste Manager in overseeing daily operations, coordinating performance schedules, and ensuring artistes deliver high-quality performances that enhance the overall guest experience.

Key Responsibilities:

• Assist in managing and supervising performing artistes (e.g., singers, dancers, DJs, hosts)
• Coordinate and monitor daily performance schedules and stage rotations
• Support rehearsals, training, and performance evaluations
• Ensure artistes maintain performance standards, grooming, and professionalism
• Handle attendance tracking, basic disciplinary matters, and welfare support
• Liaise with Operations, Marketing, and Technical teams for smooth show execution
• Assist in resolving on-site issues related to performances or artistes
• Ensure compliance with company policies and operational procedures

STAR NINE PTE. LTD.

Job Description

Job Summary:
The Performing Artiste Manager oversees and manages all performing artistes, ensuring high-quality performances, proper scheduling, and smooth coordination of entertainment operations to enhance the overall guest experience.

Key Responsibilities:

• Manage and supervise performing artistes (e.g., singers, dancers, DJs, hosts)
• Plan and coordinate performance schedules, rotations, and stage activities
• Ensure all performances meet the venue’s standards and entertainment objectives
• Conduct rehearsals, training, and performance evaluations for artistes
• Handle artistes’ attendance, discipline, and welfare matters
• Liaise with Operations, Marketing, and Technical teams for event execution
• Curate and improve entertainment programs to attract and retain customers
• Ensure compliance with company policies and local regulations
• Resolve any on-site issues involving artistes promptly

Marina Bay Sands Pte Ltd

Marina Bay Sands® is Asia’s leading destination for business, leisure and entertainment delivering once-in-a-lifetime experiences. The landmark building is situated in the heart of Singapore’s Central Business District and transforms Singapore’s skyline and the country’s tourism landscape.

Job Description

Job Responsibilities

1. Strategic & Operational Leadership

• Provide overall leadership for all restaurant operations, ensuring consistency across every touchpoint.
• Translate the restaurant's culinary vision into a seamless guest journey across àla-carte dining and private dining rooms.
• Uphold the restaurant’s brand identity—no tablecloth dining, bespoke chinaware, precision service, and understated luxury.
• Ensure operational readiness and service excellence across major dining sections
• Forbes 5 Star Service Standards.

2. Culinary & Beverage Stewardship

• Serve as the primary operational partner to the Executive Chef, ensuring strong communication and aligned execution.
• Champion the restaurant’s wine program
• Ensure teams demonstrate deep product knowledge, cultural fluency, and confident storytelling across food, wine, and tea.

3. Guest Experience & VIP Relations

• Personally oversee experiences for high‑net‑worth gaming guests and influential regional hosts.
• Build long‑term relationships with VIP patrons, casino hosts, and key internal stakeholders.
• Anticipate guest preferences and cultural nuances to deliver personalized hospitality at the highest standard.

4. People Leadership & Culture

• Lead and develop a diverse team of over 100 employees across all functions.
• Build a performance‑driven culture rooted in discipline, pride, and hospitality excellence.
• Implement structured training pathways, succession planning, and leadership development programs.
• Model professional conduct, grooming standards, and language fluency.

5. Financial & Commercial Accountability

• Hold full P&L responsibility, ensuring revenue optimization, labor efficiency, and disciplined cost control.
• Drive performance across private dining, premium beverage sales, and high‑value culinary experiences.
• Work closely with internal partners to align pricing, promotions, and guest strategy while protecting the restaurant’s identity and integrity.

6. Governance, Standards & Compliance

• Maintain strict adherence to Michelin criteria, Marina Bay Sands standards, and all regulatory requirements.
• Ensure immaculate hygiene, safety, and operational discipline in all guest and staff areas.

Job Requirements

Education &Certification

• Diploma/Degree in hospitality or related field preferred.

Experience

• Proven experience as a General Manager or Senior Restaurant Leader in a Michelin‑starred restaurant or ultra‑luxury fine dining environment.
• Demonstrated success managing large teams (100+ employees) within high‑touch, high‑volume luxury settings.
• Strong experience with VIP’s or UHNW guest environments; exposure to gaming operations is a plus.

Other Prerequisites

• Strong cultural sensitivity and experience leading cross‑cultural teams
• Calm, authoritative, and emotionally intelligent leadership style.
• Strong aesthetic sensibility and meticulous attention to detail.
• Commercially disciplined while deeply respectful of culinary heritage and craftsmanship.
• High integrity, discretion, and professionalism in all VIP‑related matters.
• Highly presentable and polished, capable of representing Marina Bay Sands on an international platform.

ARKCLUB INTERNATIONAL MANAGEMENT PTE. LTD.

Job Description

Job Summary

The Live Show Manager is responsible for overseeing the execution of all live performances, ensuring smooth show operations, high-quality entertainment delivery, and strong coordination between performers and technical teams.

• Manage and oversee daily live show operations, ensuring all performances run on schedule
• Coordinate with performing artistes, DJs, and stage crew before and during shows
• Ensure smooth transitions between performance segments and maintain overall show flow
• Monitor performance quality and audience engagement, making real-time adjustments where necessary
• Troubleshoot and resolve operational or technical issues during live performances
• Enforce performers’ attendance, discipline, grooming, and performance standards
• Liaise with sound, lighting, and production teams to ensure seamless execution
• Assist in planning show line-ups, rehearsals, and performance scheduling
• Prepare daily reports on show performance, issues, and improvements
• Ensure compliance with company policies and local regulations

ARKCLUB INTERNATIONAL MANAGEMENT PTE. LTD.

Job Description

The Stage Performance Manager is responsible for overseeing all stage performances, ensuring high-quality execution, managing performers, and coordinating with technical teams to deliver seamless and engaging shows.

• Plan, schedule, and manage all stage performances and show line-ups
• Supervise and manage performing artistes (attendance, discipline, grooming, performance standards)
• Coordinate with sound, lighting, and production teams for show execution
• Ensure all performances meet company standards and audience expectations
• Conduct rehearsals and provide guidance to improve performance quality
• Handle on-site issues during performances and ensure smooth show flow
• Work closely with management on entertainment concepts and programming
• Maintain proper documentation of artistes’ records and schedules
• Ensure compliance with local regulations and company policies

CHOPELL PRIVATE LIMITED

Job Description

• Ensuring company policies are followed.
• Optimizing profits by controlling costs.
• Hiring, training and developing new employees.
• Resolving customer issues to their overall satisfaction.
• Maintaining an overall management style that follows company best practices.
• Providing leadership and direction to all employees.
• Ensuring product quality and availability.
• Preparing and presenting employee reviews.
• Working closely with the store manager to lead staff.
• Overseeing retail inventory.
• Assisting customers whenever necessary.
• Organizing employee schedule.
• Ensuring that health, safety, and security rules are followed.
• Taking disciplinary action when necessary.
• Ensuring a consistent standard of customer service.
• Motivating employees and ensuring a focus on the mission.
• Maintaining merchandise and a visual plan.
• Maintaining stores to standards, including stocking and cleaning.
• Completing tasks assigned by the general manager accurately and efficiently.
• Supporting store manager as needed.

WONDERLUST PTE. LTD.

Job Description

job Description & Requirements

• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
• Preserve excellent levels of internal and external customer service
• Design exceptional menus, purchase goods and continuously make necessary improvements
• Identify customers needs and respond proactively to all of their concerns
• Lead F&B team by attracting, recruiting, training and appraising talented personnel
• Establish targets, KPI’s, schedules, policies and procedures
• Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
• Comply with all health and safety regulations
• Report on management regarding sales results and productivity

Mixcity Pte. Ltd.

Job Description

About the role
Mixcity Pte. Ltd. is seeking an experienced F&B Tea Barista to join our growing bubble tea team. This full-time position is based across our stores in the Central Region of Singapore and offers a competitive salary range of $3,150 to $3,500 per month.

What you'll be doing

Receiving 1 year Manager training and become the Outlet Manager in your second year service.

• Prepare a wide variety of specialty bubble tea and tea-based drinks using high-quality ingredients

• Provide exceptional customer service by taking orders, making recommendations, and ensuring a positive in-store experience

• Maintain a clean and organized work area, ensuring all equipment and utensils are well-maintained

• Assist with inventory management and restocking of supplies as needed

• Support the wider F&B team with any other tasks as required

What we're looking for

• Excellent customer service skills and the ability to work well in a team

• Good attention to detail and a commitment to maintaining high standards of cleanliness and organisation

• Flexible and adaptable, with the ability to work in a fast-paced environment

What we offer
At Mixcity, we are committed to providing our employees with a supportive and fulfilling work environment. In addition to a competitive salary, we offer a range of benefits including:

• Comprehensive health and dental insurance coverage

• Opportunities for career development and skills training

• Generous staff discounts on our products

• A fun and collaborative team culture with regular social events

About us
Mixcity Pte. Ltd. is a rapidly growing bubble tea brand known for our premium quality ingredients and innovative flavour combinations. We are passionate about creating an exceptional customer experience and fostering a positive work environment for our team. If you are a talented F&B professional who shares our values, we would love to hear from you.
Apply now