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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Far East Organization

Far East Organization, together with its Hong Kong-based sister company Sino Group, is one of Asia’s largest real estate groups. The group has publicly-listed as well as private development and investment companies under its umbrella and operates in Singapore, Malaysia, Australia, Japan, China (Mainland and Hong Kong) and USA.

Job Description

Responsibilities

• Supervise housekeeping operations to ensure cleanliness, orderliness, and compliance with standards across rooms, apartments, and common areas.
• Inspect rooms and facilities before check-in and after check-out, follow up on defects, missing items, and coordinate replacements.
• Handle guest and tenant complaints/requests promptly, delivering courteous and professional customer service at all times.
• Manage manpower, schedules, supplies, and equipment to ensure adequate staffing and smooth daily operations while controlling costs.
• Maintain accurate inventories and records, including assets, guest supplies, linens, promotional materials, and VIP/CIP guest details.
• Coordinate check-in/check-out inspections and inter-departmental communication with Front Office, Concierge, Bell Counter, and vendors.
• Train, guide, and evaluate housekeeping staff, recommend operational improvements, procedures, products, and equipment in line with standards.
• Ensure safety, security, and compliance, including key control, fire and WSH regulations, vendor coordination, periodic deep cleaning, and other assigned duties.

• O-Level or above
• At least 3 years of supervisory experience in Hotel Housekeeping
• Possesses good leadership skills and knowledge of housekeeping of guestrooms and public areas

National Service Resort & Country Club

National Service Resort & Country Club (NSRCC) is a golf and country club set up to recognise the contributions of operationally ready NSmen to Total Defence. Their membership is open to NSmen who have performed national service, as well as full-time NSmen.

Job Description

The Job:

Daily Operations

·         Ensure cleanliness and housekeeping operations for the villas, clubhouse and general areas are running smoothly (including supervision of contractors’ performance & adequate manpower provision from contractors (e.g., housekeeping, laundry services, waste disposal, pest control, etc).

·         To activate Pest Control personnel should there be any pest-related issue (bees/mosquitoes/sandflies etc.)

·         Conduct inventory check on check-out days and regular inspections of the villa’s infrastructures to ensure that the villas are well-maintained, no defects, well up-kept and ready for guests’ occupation. To update any defect to respective department for follow-up action.

·         Issuing maintenance request whenever housekeeping reports on defects; cleaning works order for the housekeeping contractor to follow up on the irregularities and defects, according to ISO practices.

·         Raise Purchase Requests and issue Purchase Orders according to Club’s procurement policies.

·         Perform service recovery actions / waivers of charges to affected occupants if any incident occurs throughout their stay.

·         Coordinate with laundry service provider on the sending and collection of soiled linens upon each check-out and conduct quarterly update on condemned linens and purchase.

·         Check through the billing submitted by laundry contractor against daily DO (Delivery Order); check for discrepancies and ensure amount charged to the club is correct.

·         Assist the occupants with basic trouble shooting with the handling of the equipment
i.e. refrigerators, air-cons, TV or other electrical appliances.

·         Prepare weekly fogging notices to guests.

·         Assist in assets audits carried out twice yearly.

·         Performing Duty Manager’s Duties.

·         Perform any other duties as assigned by Management from time to time.

Stakeholder’s Communication

·         Provide guests with information such as rules and regulations, contact number they can call for assistance during their stay.

·         Engage members/guests in conversation and provide assistance as requested.

·         Handle members/guests’ problems and complaints promptly and professionally.

·         Deal with incidents and update management on incidents’ follow-up actions.

Requirements:

·         Minimum GCE ‘O’ Levels or Diploma/Certificate in Hotel/ Hospitality Management with at least 2 years of relevant experience in a similar capacity

·         Customer service oriented and proactiveness

·         Possess good problem-solving and decision-making skills

·         Good customer service skills and integrity

·         Must be able to perform shift duties and work on weekends and public holidays

Additional Information:

·       Work Location: 326 Sealand Road Singapore 508252

·       5-day work week (Mon to Sun)

·       Rotating Shifts: 8.00am to 5.15pm / 10.45am to 8.00pm

·       Monthly mobile allowance provided

*Other Benefits:

·       Annual and medical leave

·       Annual Wage Supplement (13th month bonus)

·       Variable bonus

·       Subsidies for medical, dental & holiday

·       Medical and group insurance coverage

·       Long Service Award

·       Birthday gift

·       Corporate rate for selected tourist attraction

·       Privileged rates for usage of Club facilities

*Terms & conditions apply.

We regret that only shortlisted candidates will be notified.

Far East Organization

Far East Organization, together with its Hong Kong-based sister company Sino Group, is one of Asia’s largest real estate groups. The group has publicly-listed as well as private development and investment companies under its umbrella and operates in Singapore, Malaysia, Australia, Japan, China (Mainland and Hong Kong) and USA.

Job Description

Marriott International

Job Description

THE QUINCY HOTEL

Job Description

Responsibilities

• Supervise housekeeping operations to ensure cleanliness, orderliness, and compliance with standards across rooms, apartments, and common areas.
• Inspect rooms and facilities before check-in and after check-out, follow up on defects, missing items, and coordinate replacements.
• Handle guest and tenant complaints/requests promptly, delivering courteous and professional customer service at all times.
• Manage manpower, schedules, supplies, and equipment to ensure adequate staffing and smooth daily operations while controlling costs.
• Maintain accurate inventories and records, including assets, guest supplies, linens, promotional materials, and VIP/CIP guest details.
• Coordinate check-in/check-out inspections and inter-departmental communication with Front Office, Concierge, Bell Counter, and vendors.
• Train, guide, and evaluate housekeeping staff, recommend operational improvements, procedures, products, and equipment in line with standards.
• Ensure safety, security, and compliance, including key control, fire and WSH regulations, vendor coordination, periodic deep cleaning, and other assigned duties.

• O-Level or above
• At least 3 years of supervisory experience in Hotel Housekeeping
• Possesses good leadership skills and knowledge of housekeeping of guestrooms and public areas

Employees will get to enjoy benefits such as Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage.

Far East Hospitality

Far East Hospitality Holdings Pte Ltd (Far East Hospitality), a premier hospitality assets owner and operator, is a 70-30 joint venture formed in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited. In the same year of its formation, Far East Hospitality through its wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, completed a 50-50 joint venture with Australia’s Toga Group.

Job Description

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 10 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, A by Adina, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 17,000 rooms under management across over 100 hotels and serviced residences in ten countries - Australia, Austria, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand, Singapore and Switzerland - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).

Responsibilities

• Supervise housekeeping operations to ensure cleanliness, orderliness, and compliance with standards across rooms, apartments, and common areas.
• Inspect rooms and facilities before check-in and after check-out, follow up on defects, missing items, and coordinate replacements.
• Handle guest and tenant complaints/requests promptly, delivering courteous and professional customer service at all times.
• Manage manpower, schedules, supplies, and equipment to ensure adequate staffing and smooth daily operations while controlling costs.
• Maintain accurate inventories and records, including assets, guest supplies, linens, promotional materials, and VIP/CIP guest details.
• Coordinate check-in/check-out inspections and inter-departmental communication with Front Office, Concierge, Bell Counter, and vendors.
• Train, guide, and evaluate housekeeping staff, recommend operational improvements, procedures, products, and equipment in line with standards.
• Ensure safety, security, and compliance, including key control, fire and WSH regulations, vendor coordination, periodic deep cleaning, and other assigned duties.

Requirements

• O-Level or above
• At least 3 years of supervisory experience in Hotel Housekeeping
• Possesses good leadership skills and knowledge of housekeeping of guestrooms and public areas

Exquisitz Asia Pte. Ltd.

Exquisitz Asia is a leading executive search firm partnering clients for sustainable business success in Singapore and across Asia. We have a professional team of consultants each with more than 20 years of solid experience and have enviable track record placing many key placements in organisations.

Job Description

·         Leading Public Listed Property Developer in Asia Pacific & North Asia.

·         Executive committee leader – drive technical projects, facilities and maintenance operations of the hotel properties.

·         Competitive Salary and Benefits.

The Company

Our client is a well-established hospitality and property group operating premium hotel and heritage assets. They are looking for a Director of Facilities to manage and supervise the facilities of their highly rated luxurious hotels in Singapore.

The Role

Reporting to the General Manager, the Director of Facilities is a senior leadership position and a member of the Hotel Executive Committee. The role is responsible for the overall strategic direction, governance, and management of engineering, facilities, maintenance, and capital projects across the hotel and its precinct.

Key Accountabilities

Engineering & Facilities Leadership

·       Lead and direct all engineering, facilities management, maintenance, and repair functions across the hotel and precinct.

·       Establish, implement, and continuously improve engineering standards, policies, and procedures aligned with corporate objectives.

·       Ensure all building systems, equipment, and infrastructure operate at optimal performance levels.

Project & Capital Management

·       Plan, evaluate, and direct all capital expenditure projects, including renovations, refurbishments, extensions, and system upgrades.

·       Oversee feasibility studies, project design, implementation, construction, commissioning, and handover.

·       Liaise closely with architects, consultants, contractors, and technical specialists throughout project lifecycles.

Maintenance & Operations

·       Direct hotel-wide preventive and corrective maintenance programmes to ensure asset longevity and cost efficiency.

·       Ensure consistent standards for upkeep of all facilities, plant, and equipment.

·       Conduct regular inspections and technical audits, recommending improvements where necessary.

Financial & Budgetary Control

·       Develop and manage annual operating and capital budgets for engineering and facilities.

·       Monitor expenditures, scrutinise capital purchases, and ensure adherence to approved budgets.

·       Analyse cash flow projections, cost trends, and budget variances, providing recommendations to senior management.

Regulatory, Safety & Compliance

·       Ensure full compliance with all applicable local legislation, building codes, fire safety, workplace safety and health regulations, and ethical standards.

·       Review and implement safety, insurance, and risk management policies to ensure conformity and mitigation of operational risks.

·       Stay abreast of regulatory changes and ensure timely implementation within the hotel.

Stakeholder & Executive Engagement

·       Provide expert technical advice and strategic input to the General Manager and Executive Committee.

·       Prepare engineering-related reports, surveys, and statutory submissions to relevant authorities.

·       Maintain strong working relationships with internal stakeholders and external partners.

People Management & Capability Development

·       Lead, manage, and develop the Engineering Department, ensuring adequate manpower, skills continuity, and succession planning.

·       Appraise performance, identify development needs, and recommend training, redeployment, or recruitment as required.

·       Foster a culture of accountability, safety, innovation, and operational excellence.

Sustainability & Continuous Improvement

·       Identify, evaluate, and implement sustainability initiatives, including utility optimisation and waste minimisation.

·       Monitor and analyse utility and waste data to support environmental performance and reporting.

·       Proactively analyse engineering trends, emerging technologies, and best practices to enhance long-term asset viability.

Key Requirements

Education & Experience

·       Degree in Engineering or Diploma in Mechanical Engineering or equivalent.

·       Minimum 12 years of experience in a senior managerial role within property, facilities, or engineering management, preferably within hospitality or large-scale property environments.

·       Proven experience managing capital projects, regulatory compliance, and multidisciplinary engineering teams.

Skills & Competencies

·       Strong strategic and commercial mindset with macro-level thinking.

·       Excellent analytical, problem-solving, and decision-making capabilities.

·       Demonstrated leadership, people management, and coaching skills.

·       High emotional intelligence with strong stakeholder management abilities.

·       Effective communication skills across technical and non-technical audiences.

·       Innovative, resourceful, and proactive in driving operational improvements.

·       Non-compromising commitment to fire, life, and building safety standards.

·        

Interested candidates, please contact the following for a confidential discussion.

ALTITUDE ORANGE GROVE PTE. LTD.

Job Description

Responsibilities:

• Ensure the policies, procedures and standards are adhered to.

• Supervise the housekeeping team to ensure that internal or external, receive prompt and courteous service, and is adhering to the hotel standards.

• Meets or exceeds Room Cleanliness goals and targets set.

• Assign daily assignments and special projects to Room Attendants / Public Area Attendants and follow up on their progress.

• To perform the role as Housekeeping Executive when needed.

• Daily inspection of Floors and Public Areas to ensure that facilities, equipment and amenities are clean and well-maintained.

• Work closely with the Housekeeping Manager to identify training needs and develop plan accordingly to achieve departmental goals.

• Manage VIP room preparation and guest special requests.

• Work with Housekeeping Manager to track expenses and keep within the budget to meet the business objectives.

• Monitor supplies and inventory, while controlling costs and working within budget.

• Set par levels and control stock movement and consumption.

• Monitor housekeeping procedures including Lost and Found, Key Control, Security and Emergency procedures and Health and Safety procedures for colleagues and guests.

• Provide ongoing coaching and provide performance feedback

• Monitor and report maintenance issues promptly.

• Liaise closely with Front Office and ensure timely room status updates.

• Motivate the team and establish a productive and positive work environment.

• Lead daily briefings as required.

Requirements: 

• Minimum education - Diploma in Hotel Management or equivalent.

• 2 to 3 years’ experience in similar capacity.

• Proactive and meticulous in planning and organising.

• Strong Housekeeping operational and technical knowledge.

• Able to work with all managers from various departments of the hotel.

• Detailed focused and guest orientated.

• A trustworthy manager that the team will looks up to.

• Fun loving and takes pride in day-to-day operations.

• Able to work in a diverse environment.

Royal Secrets Wellness Pte Ltd

Job Description

We are looking for a Housekeeper to keep our spa clean, organized, and welcoming. This role includes cleaning all areas of the spa and supporting the team to ensure guests have a comfortable experience.

Roles:

• Clean treatment rooms, reception area, and restrooms

• Change towels and linens

• Keep supplies stocked (towels, robes, toiletries)

• Keep all areas neat and tidy

• Follow hygiene and safety standards

Requirements:

• Female only (ladies spa)

• Basic housekeeping experience preferred

• Friendly and professional

DUSIT THANI

Dusit Thani Laguna Singapore is located within the grounds of the acclaimed Laguna National Golf Resort Club, 10 minutes by car from Changi International Airport and 15 minutes from Downtown.

Job Description

The Assistant Executive Housekeeper supports the overall management of the housekeeping department, ensuring high standards of cleanliness, smooth daily operations, and excellent guest satisfaction. The role involves supervising staff, coordinating with other departments, managing inventory, and upholding brand standards through consistent quality checks and process improvements.

• Assist in overseeing daily housekeeping operations, ensuring high standards of cleanliness and presentation across guest rooms, public areas, and back-of-house.

• Support the Executive Housekeeper in supervising, training, and scheduling the housekeeping team to maintain productivity and service quality.

• Conduct regular inspections of rooms and facilities, identifying maintenance or cleanliness issues and ensuring timely follow-up.

• Coordinate with Engineering, Front Office, and other departments to resolve operational matters and enhance guest satisfaction.

• Manage inventory and proper usage of linens, amenities, chemicals, and equipment, ensuring cost efficiency and compliance with safety protocols.

• Assist in developing SOPs, implementing improvement initiatives, and maintaining service excellence in line with brand standards.

• Handle guest requests, feedback, and complaints professionally, ensuring prompt resolution and a positive guest experience.

• Support administrative duties, including reporting, budgeting assistance, staff performance reviews, and compliance with audit requirements.

Requirements

• Diploma in Hospitality Management or relevant field preferred.

• Minimum 3–5 years of housekeeping experience, with at least 1–2 years in a supervisory or assistant managerial role.

• Strong knowledge of housekeeping operations, cleaning standards, chemicals, and equipment usage.

• Excellent leadership, team management, and interpersonal skills.

• Ability to plan, organize, and coordinate work efficiently in a fast-paced environment.

• Strong attention to detail with a commitment to maintaining high cleanliness and service standards.

• Good communication skills and ability to work effectively with cross-functional teams.

Benefits

• Company Transport pick-up/drop-off point: near Simei MRT

• Uniform Provided, Duty Meals, F&B Discount, Dental, and Medical

• Global Hotel Stay Discount, Learning & Development Opportunities, Staff Recognition Award

*Only shortlisted candidates will be notified.

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years.

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

Position Statement

The Housekeeper assists the Assistant Executive Housekeeper in the operation of the guest floor section and/ or the designate area. This role acts as the Assistant Executive Housekeeper in his/ her absence.

What will I be doing?

As the Housekeeper, you will be responsible for performing the following tasks to the highest standards:

• Work closely with the Front Office team to ensure correct room status at all times.
• Maintain good working relationship and communication with other departments.
• Ensure the work at guest floor areas are according to the department’s procedures and that guest floor areas are clean and well maintained.
• Deliver high quality service to guests.
• Perform daily room allocation; ensure the rooms are assign out according to business need.
• Personally set up and inspect VIP rooms.
• Offer personalized service and assistance for regular and long stay guests.
• Ensure guests’ needs and reasonable requests are met.
• Seek opportunities to improve guest service consistently from guests’ comments.
• Take appropriate action to resolve guests’ complaints promptly.
• Ensure proper handling of lost and found items.
• Responsible for key controls of guest floors and the master key control.
• Supervise and control all guest floor operations, supporting and supervising the supervisors or attendants in their work, and provide assistance if required.
• Handle and record guest supplies including guest on loan items and conduct monthly inventories and related reports.
• Communicate with Food & Beverage department on minibars in guestrooms related, and ensuring food and beverages are safe for consumption.
• Supervise the daily attendance of team members and outsourced contractors.
• Submit monthly room cleaning credit reports for guest floor by team members and outsourced contractors.
• Train, motivate and evaluate team members work performance.
• Understand basic knowledge of hotel operating systems, to be able to perform daily tasks, assist guest inquiries and able to offer a first problem resolution to the guest.
• Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.
• Comply with Health & Safety, Emergency Management, the Disaster manual, Fire procedures and regulations, taking part in the fire team when and where directed.
• Report problems with hotel systems, hardware or facilities to the appropriate parties and follow-up to ensure that corrective action has been taken.
• Adhere by the hotel’s policies and procedures, Hilton code of business conduct, the hotel’s team member handbook, security and emergency policies and procedures.

What are we looking for?

A Housekeeper serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Minimum of 3 years in supervisory positions in the Housekeeping department.
• Possess strong training, leadership and people management skills.
• Guest oriented and able to confidently build and exceed service standards.
• Strong interpersonal skills and possess an attention to details.
• Possess quality improvement skills.
• Good knowledge of all housekeeping areas, i.e. guest floor areas.
• Actively listen to others and build on good ideas.
• Effectively understand and utilize resources.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

The Standard, Singapore

Job Description

Responsibilities:

• Ensure the policies, procedures and standards are adhered to.

• Supervise the housekeeping team to ensure that internal or external, receive prompt and courteous service, and is adhering to the hotel standards.

• Meets or exceeds Room Cleanliness goals and targets set.

• Assign daily assignments and special projects to Room Attendants / Public Area Attendants and follow up on their progress.

• To perform the role as Housekeeping Executive when needed.

• Daily inspection of Floors and Public Areas to ensure that facilities, equipment and amenities are clean and well-maintained.

• Work closely with the Housekeeping Manager to identify training needs and develop plan accordingly to achieve departmental goals.

• Manage VIP room preparation and guest special requests.

• Work with Housekeeping Manager to track expenses and keep within the budget to meet the business objectives.

• Monitor supplies and inventory, while controlling costs and working within budget.

• Set par levels and control stock movement and consumption.

• Monitor housekeeping procedures including Lost and Found, Key Control, Security and Emergency procedures and Health and Safety procedures for colleagues and guests.

• Provide ongoing coaching and provide performance feedback

• Monitor and report maintenance issues promptly.

• Liaise closely with Front Office and ensure timely room status updates.

• Motivate the team and establish a productive and positive work environment.

• Lead daily briefings as required.

• Any other duties as assigned by your supervisor. 

Requirements: 

• Minimum education - Diploma in Hotel Management or equivalent.

• 2 to 3 years’ experience in similar capacity.

• Proactive and meticulous in planning and organising.

• Strong Housekeeping operational and technical knowledge.

• Able to work with all managers from various departments of the hotel.

• Detailed focused and guest orientated.

• A trustworthy manager that the team will looks up to.

• Fun loving and takes pride in day-to-day operations.

• Able to work in a diverse environment.

Jewish Welfare Board

Singapore is at the crossroads of numerous international trade routes and has become South-East Asia's most economically successfully country.

Job Description

We are looking to hire a cleaner & housekeeper to join our team. You will be responsible for cleaning rooms and common areas, disposing of trash, changing bedsheets, doing laundry and ironing and any other housekeeping duties. You should be able to lift 10 kg and have an eye for cleanliness.

Full Time work 6 days 44 hours/week. Rest day Saturday or to be scheduled by Manager.

Housekeeper Responsibilities:

• Keeping facilities and common areas clean and maintained.
• Vacuuming, sweeping, and mopping floors.
• Cleaning and stocking restrooms.
• Cleaning up spills with appropriate equipment.
• Notifying managers of necessary repairs.
• Collecting and disposing of trash.
• Maintain the cleanliness of Mikvahs and Girls' Apartment.
• Changing bedsheets, doing laundry and ironing for the guest apartments of Jacob Ballas Centre.
• Properly cleaning upholstered furniture.
• Assisting guests when necessary.

Housekeeper Requirements:

• Ability to manage your time efficiently.
• Work well unsupervised.
• Ability to lift at least 10 kg.
• Handle basic maintenance and cleaning.
• High school diploma.
• Ability to maintain a professional appearance and interact positively with hotel guests.
• Hard worker.

UEMS Solutions Pte Ltd

The Company is an Integrated Facilities Management (IFM) company with more than 2,000 employees, providing healthcare support services and property & facilities management services to both public and private sectors in Singapore. The company has 2 core businesses in healthcare support and facilities management services.

Job Description

Key Roles and Responsibilities

• Assist the Manager in the day-to-day operations and supervise a team of housekeeping staff in the provision of housekeeping services

• Meet or exceed all contractual key performance indicators

• Able to analyse data and information from the system and recommend work improvement programmes

• Develop a good working relationship with our customers and participate actively in committees and special activities / projects with the customers

• Maintain the housekeeping budget in terms of manpower and inventory, provide billing summaries and expenses in accordance to the company’s requirements

• Plan and select appropriate equipment and/or technologies and supplies for smooth delivery of services

• Manage the planning of work schedules and deployment of manpower

• Recruit, schedule and ensure orientation and training for all new housekeeping staff members

• Ensure occupational safety and health standards are maintained and orientate all staff with a safety mindset

• Prepare monthly reports and analyse the KPIs and ensure continuous improvement

• Put up incident reports and manage major incidents and emergencies in collaboration with relevant persons

• Ensure that all work activities are in compliance to regulatory requirements

Job Requirements & Requisites

To succeed in this key role, candidates must possess the following qualifications and attributes:

• Degree / Diploma in relevant discipline with at least 3 years of working experience in housekeeping operations

• Possess strong leadership and supervisory skills

• Excellent verbal and written communication

• Sound planning, problem-solving, analytical and critical thinking skills

• Strong knowledge of operational processes and procedures

• Committed, self-motivated, positive and possess a “can-do” attitude, especially when persevering in challenging times

• Passionate and proficient in operational management, with a proven track record in leading a large team and establishing an effective operating system for the delivery of quality service

• Dynamic and able to motivate, inspire and lead the team to deliver service quality and achieve peak performance

• Believes in people development and investing in the right resources to achieve the desired outcomes

• Independent yet able to work cohesively with staff at all levels

• Proficient in Microsoft Word, Excel and Powerpoint

Ling Kwang Home for Senior Citizens

Established in December 1983, Ling Kwang Home (LKH) has been serving the aged sick and needy with love for the past 40 years. Providing 24-hour nursing care, rehabilitative services, and pastoral care, we strive to care for our seniors in an integrated and holistic manner – attending not just to their physical needs, but also their emotional, psychosocial, and spiritual needs.

Job Description

Housekeeping:

• Clean and maintain cleanliness of the premises.
• Clearing of trash receptacles, disposing of waste and replace clean trash bags after clearing the bin.
• Handle and dispose of waste.
• Any other duties as assigned when required.

Requirements:

• 6-day work week
• Prior cleaning work experience preferred
• Knowledge of safe work procedures

We regret that only shortlisted applicants will be notified.

BCR EXPLORATION PTE. LTD.

Job Description

• Clean and maintain guest room, carpet, flooring, wallpapers, furniture and bathrooms daily. Clean and make up rooms and bathrooms according to Hotel's standards and procedures
• Conduct duties in courteous, safe and efficient manner, in accordance with hotel and governement's policies and procedures, ensuring that the highest level of service and communication is maintained
• Equip trolley with adequate supplies and keeps trolley/ pantry neat and tidy at all times
• Cover laundry duty. Collect and deliver guest laundry, counting soil linen and distribute clean linen
• Report suspicious persons or actions, DND rooms according to procedures. Report room discrepancy accurately and follow standard procedure
• Cleaning of public areas within hotel premises. Carry out special project and tasks such as shampooing of carpets and taking stock

Frasers Property Limited

Frasers Property Limited (“Frasers Property” and together with its subsidiaries, the “Frasers Property Group” or the “Group”), is a multi-national developer-owner-operator of real estate products and services across the property value chain. Listed on the Main Board of the Singapore Exchange Securities Trading Limited (“SGX-ST”) and headquartered in Singapore, the Group has total assets of approximately S$40.3 billion as at 30 September 2021.

Job Description

HIEFF SERVICES PTE. LTD.

Job Description

· Monthly Salary Basic salary with OT pays.

· Performance Attendance Allowance provided

· Housing allowance provided

· Meals provided.

· $7.00 for each extra room performed on normal workday (after set target is achieved), off day and Public Holiday.

· Four off day per month.

· Total: S$2000 to S$5000/mth

Job Description (Housekeeper):

RESPONSIBILITY

Employees are required to go on-job training according to company business activities; Employees are not allowed to choose job scope. Employees must have initiative and be able to work independently in the shortest possible time.

SCOPE OF WORK

Scope of employee includes but not limited to Indoor cleaning, outdoor cleaning and housekeeping related work as follows:

· Ensures trolley is fully stocked with clean linen and supplies.

· Cleans all rooms as assigned by senior housekeeper, which includes occupied, vacant ready, vacant dirty or vacant maintenance rooms.

· Ensures correct use of tools and equipment.

· Turns in all lost and found items to housekeeping office immediately.

· Carries out thorough cleaning or project works when assigned.

· Reports all missing, damage or defects in guest rooms.

· Ensure all entries made in Room attendant’s report are accurate.

· Reports all room status discrepancies to housekeeping office.

· Ensures all equipment and supplies are cleaned and stored properly at the end of every shift.

· Responsible for cleanliness of guest corridor, lift landing and pantries.

· Responsible for all keys issued by senior housekeepers and then return in good condition at end of each shift.

· Reports any suspicious characters on guest floors.

· Runs errands on guest requests.

· Notifies guest laundry parcel for collection.

· Performs turn down service.

· Any other duties as may be assigned from time to time.

· Duties

You are required to clean a minimum number of 18 rooms within your shift in a Working Day (called “Room Credit”).

· Assignment

Must accept any locations which Carexus assigned to me.

· Appearance and Cleanliness

Must always maintain a clean-cut during employment (Male short hair with no beard)

On the Job Training (OJT)

That will be a 5-day training conducted by senior housekeeper.

Infinix Hospitality Management Pte. Ltd.

Job Description

Responsibilities:

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements:

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 1 year’s experience in similar role in hotel sector

Infinix Hospitality Management Pte. Ltd.

Job Description

Job Description & Requirements

Responsibilities:

1. To Oversee daily operation and activity for Hotel department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements:

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills