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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Sheraton

Job Description

Thavorn Hotels and Resorts

Job Description

Hyatt Centric Victoria Harbour Hong Kong

Job Description

Hyatt Centric Victoria Harbour Hong Kong is an abiding big family thronged with fueled enthusiasts! Care is at the heart of our business; we care for people so they can be their best!

Responsibilities

• Plans, conducts regular sales calls and maintain close contact with the assigned accounts and buildings in the geographic areas to solicit business opportunity

• Conducts hotel inspections to the decision makers, rate negotiators, influential/prime contacts and key bookers of his/her specific market.  Builds and maintains strong relationship with the targeted clientele and constantly explore into new business opportunities

• Implements all sales action plan related to his/her market area as outlined in the marketing plan

• Achieves monthly and annual personal sales target set according to approved budget or updated business forecast should there be major variance in market situation from budget approval & maximize result.

• Establishes and maintains profile for accounts and assists DOS in maintaining the sales filing system, input daily sales activity and ensure the accuracy of client database 

• Provides feedback on changing market conditions, including trends in the competition, market demand, guest comment, product development, etc

• Assists in the execution of hotel familiarization/site inspection trips to major clients

• Participate in monthly sales meeting/ production review meeting and review the performance of accounts on regular basis with improvement plan whenever required

• Manages and develops the travel agency business in line with Global Hyatt Wholesale’s strategies

• Enhances group business and develop new group business from emerging markets

• Performs related duties and special projects as assigned by DOS/DOSM/hotel management

Qualifications

• High school or equivalent education required

• Minimum 2 years solid experience in hotel industry

• Result oriented, team player and self-motivated

• Good command of both spoken and written English and Chinese

We will provide comprehensive training programmes and career growth opportunities to the successful candidates. Interested candidates please send your full resume with current and expected salary to Human Resources Department via Apply Now or on Whatapp +852 5720 2986  .

Personal data collected will be held in strict confidence and used for recruitment purposes only. Applicants not hearing from us within 6 weeks may consider their application unsuccessful.

BWH Hotels Asia

Job Description

Regional Sales Manager for Corporate and MICE Segment

Responsibilities :

• Focus on national and International Sales with an emphasis to handle volume producing key accounts for BWH Hotels in Asia 

• Organize and attend International Trade Shows hosted by BWH Hotels - Asia.

• Assist and support our BWH Hotels in Asia to work more effectively with our global sales network and volume producing accounts.

• Organize periodic sales blitz to create brand awareness.

• Coordinate with International Sales Office in order to obtain international business to BWH hotels in Asia.

• Identifies and analyzes competition, both locally and regionally.

• Develops design of new programs and campaigns, designed to develop additional sales from the various market niches.

• Conduct a complete review and provide property specific recommendations on room type descriptions, rate plans and pricing strategies, and market segment analysis.

• Maintains high visibility in the surrounding community and in the hospitality community.

• Motivate and implement the competitive rates and strategy recommendations.

• Monitor and adjust rates, inventory and restrictions, as well as forecasting, researching competitors, and formulating a plan to yield the most revenue for property.

• Adopt the practice of altering rates based on demand.

• Attend owner and management meeting on a need basis.

Qualifications:
 

• Has experience in Hotel & Hospitality

• Has experience in Corporate office / Multi properties working environment or Cluster role is preferable 

• Sales experience in Corporate, MICE segment

• Strong background in account management

• Mature, independent, energetic and good negotiation skills

• Strong communication skills

• Fluent in English

• Experience in international business 

Working time : Mon -Fri 5 days work week

Working location : Near BTS Chidlom

BWI (Thailand) Co., Ltd.

5th Floor, Unit 5A-2, Gaysorn Place Office Bldg

999 Ploenchit Road, Lumphini, Pathum Wan

10330 Bangkok

Novotel Citygate Hong Kong

Job Description

Job Description

• Responsible for the implementation of room methods to maximize the turnover in accordance with hotel strategies, brand’s marketing and customers’ needs including The Silveri Hong Kong - MGallery & Novotel Citygate Hong Kong

• Ensure all the revenue management processes are in place in his/her perimeter.

• Achieve the operational turnover budget.

• Assist in the creation of strategy with proper analysis and work effectively with the implemented revenue management system.

• Analyze and identify the use of various distribution channels to achieve improved results.

• Analyze and suggest short, medium and long term actions to maximize revenue.

Requirements

• Degree in Hotel Management or relevant disciplines

• Minimum 5 years experience in hotel revenue management.

• Good sense in both local and global market trends.

• Good analytical and numerical skills.

• Good interpersonal and communications skills

Interested parties, please send your resume with current and expected salary to :

Talent & Culture Department
Novotel Citygate Hong Kong
51 Man Tung Road, Tung Chung, Hong Kong
or by e-mail
or visit our hotel’s website: www.novotelcitygate.com

All personal data will be for recruitment purpose only.

www.novotel.com
A worldwide leader in Hotels, Tourism and Services

Standard Hua Hin

Job Description

Summary

Grand Mercure Krabi Ao Nang

Job Description

Grand Mercure Krabi Ao Nang

Job Description

Salil Development Co., Ltd.

Job Description

Rectrix Group Limited

Job Description

About the role

Our client is seeking a dynamic, innovative, and visionary Head of Sales to lead the commercial strategy for the iconic hotel portfolio. As a key member of the hotel's leadership team, you will be responsible for developing and executing a comprehensive commercial plan to drive total hotel revenue, including rooms, food & beverage, and events.

In this strategic role, you will be responsible for developing and implementing effective sales strategies to promote our hotels and maximize occupancy rates and profitability.

What you'll be doing

• Developing and executing tailored sales plans to target key market segments and drive hotel bookings

• Identifying and cultivating relationships with high-value clients, including corporate accounts, travel agencies, and online travel platforms

• Overseeing the comprehensive revenue management strategy of the hotel, working in tandem with the Revenue Manager to enhance pricing, distribution, and inventory across every market segment

• Negotiating and securing favourable commercial terms with clients to maximize revenue and profitability

• Closely monitoring market trends, competitor activities, and customer needs to continuously adapt sales strategies

• Collaborating with the marketing team to create effective promotional campaigns and content

• Providing regular performance reports and insights to the management team

• Providing positive and assertive leadership to maximize revenue potential by executing strategic and tactical plans.

• Lead, mentor, and inspire the Sales team to achieve and surpass revenue targets across all segments (Corporate, Leisure, MICE, Government bodies, etc.).

• Establishing and managing key client accounts, foster strategic business partnerships, and personally pursue high-value sales opportunities.

What we're looking for

• A Bachelor’s degree in Sales, Marketing, Hospitality Management, or a similar business discipline is required. A Master's degree would be an advantage.

• At least 12 years of substantial experience in hotel sales, including a minimum of 5 years in a leadership position.

• A strong history of achievements in a chain hotel setting is greatly preferred.

• Comprehensive understanding of the Hong Kong hospitality sector, with established connections to key corporate clients, travel trade associates, and MICE organizers. Familiarity with the PRC market is an added benefit.

• Proven experience in strategic planning, sales strategy, revenue management, and both upper and lower line management.

• Possesses strategic and business insight, is resilient, adept at problem-solving, and is highly proactive and self-motivated.

What we offer
At Rectrix Group, we are dedicated to connecting rewarding & fulfilling opportunities for our clients and candidate . In addition to a competitive salary, Our client offer a comprehensive benefits package, including healthcare coverage, retirement contributions, and opportunities for professional development. If you are interested in this position, please send your updated resume to application@rectrix-group.com

About us
Rectrix Group is a registered employment agency in Labour Department in HK (License No. 65592). Personal data collected will treated in strict confidential in accordance with the HKSAR’s Personal Data (Privacy) Ordinance and for the recruitment-related purposes only within Rectrix Group.  Applicants who not hearing from us within three months may consider their applications unsuccessful.

Resortlife Co., Ltd.

Job Description

Experience in revenue background will be specially considered.

BWH Hotels Asia

Job Description

Regional Sales Manager for Corporate and MICE Segment

Responsibilities :

• Focus on national and International Sales with an emphasis to handle volume producing key accounts for BWH Hotels in Asia 

• Organize and attend International Trade Shows hosted by BWH Hotels - Asia.

• Assist and support our BWH Hotels in Asia to work more effectively with our global sales network and volume producing accounts.

• Organize periodic sales blitz to create brand awareness.

• Coordinate with International Sales Office in order to obtain international business to BWH hotels in Asia.

• Identifies and analyzes competition, both locally and regionally.

• Develops design of new programs and campaigns, designed to develop additional sales from the various market niches.

• Conduct a complete review and provide property specific recommendations on room type descriptions, rate plans and pricing strategies, and market segment analysis.

• Maintains high visibility in the surrounding community and in the hospitality community.

• Motivate and implement the competitive rates and strategy recommendations.

• Monitor and adjust rates, inventory and restrictions, as well as forecasting, researching competitors, and formulating a plan to yield the most revenue for property.

• Adopt the practice of altering rates based on demand.

• Attend owner and management meeting on a need basis.

Qualifications:
 

• Has experience in Hotel & Hospitality

• Has experience in Corporate office / Multi properties working environment or Cluster role is preferable 

• Sales experience in Corporate, MICE segment

• Strong background in account management

• Mature, independent, energetic and good negotiation skills

• Strong communication skills

• Fluent in English

• Experience in international business 

Working time : Mon -Fri 5 days work week

Working location : Near BTS Chidlom

BWI (Thailand) Co., Ltd.

5th Floor, Unit 5A-2, Gaysorn Place Office Bldg

999 Ploenchit Road, Lumphini, Pathum Wan

10330 Bangkok

Mida Hospitality Group

Job Description

Marriott International

Job Description

Monroe Recruitment Consulting Group Co., Ltd.

Job Description

Salary: Attractive
Additional Benefits: Monthly service charge, Uniform, staff meals, Social security and statutory benefits, Exposure to wellness and international retreat clientele

Company Profile

Award winning Executive recruitment company, Monroe Consulting Group is recruiting on behalf of a new-generation sustainable wellness resort in Krabi, designed around the themes of eco-conscious travel, biodiversity, and mindful retreats. This property is seeking an experienced Reservations Manager to lead its bookings operation and manage a mix of individual guests, group retreats, and corporate incentives.

Job Summary

This opportunity is ideal for a proactive, energetic leader who thrives in a dynamic environment. You’ll oversee all aspects of reservations while supporting business development and revenue efforts. You will also play a key role in managing bookings for wellness retreats, weddings, and corporate events.

Job Responsibilities

• Oversee reservations using Opera Cloud PMS and SiteMinder.

• Handle individual bookings and high-volume group/event reservations.

• Coordinate with Front Office, Business Development, and Revenue teams to optimize occupancy and allotments.

• Lead a small team of reservations agents with strong training and coaching.

• Ensure prompt and professional responses across OTAs, Line, WhatsApp, and other platforms.

• Provide detailed reporting, forecast updates, and booking insights to management.

Job Requirements

• Experience in hotel reservations; wellness or luxury property experience is a plus.

• Fluent in Thai and English; other languages an advantage.

• Proficient in Opera Cloud and SiteMinder systems.

• Energetic, confident, and capable of leading and developing a team.

• Passion for wellness, sustainability, and personalized guest experiences.

INTERESTED? All applications will be treated in the strictest confidence. If you are a suitable match for this position please simply click the APPLY button below and please ensure that your CV is a WORD document and not a PDF

OVOLO Group Limited

Job Description

About You

Securing of Corporate, Domestic Leisure and Conference & Incentive business for the Hotel. Sustaining, maximising yield and growing business from within these segments to meet budgeted revenue.
Functions as the leader of the hotel’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and responsible for implementing the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and associate satisfaction. Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of hotel sales objectives.
Achieves personal booking goals and makes recommendations on booking goals of direct reports Responsible for soliciting new business, total account management and the ongoing long-term business relationships with key Corporate, TMC’s and relevant industry bodies.

The Gig:

• Saturates and penetrates accounts for transient, group and incentive business out of the corporate market.

• Ability to manage a team to succeed whilst at the same time achieve own personal goals (revenue, market share, exceed budget)

• Select, develop and manage the Proactive Sales associates ensuring that they achieve their individual and team goals.

• Actively coach and mentor associates to ensure ongoing sales skill development and performance improvement.

• Fully understand, adhere and enforce all Hotel Policies and procedures.

• Represents the Ovolo at major trade shows, meetings and industry events and at all relevant international and domestic sales trips.

• Develop and implement yearly sales and marketing plans for the corporate segment.

• Ensure that the proactive sales team has yearly sales and marketing plans in place.

• Communicates monthly and long range strategic Sales & Marketing plans for each market segments to the CEO

• Ensures reports, budgets and expenses are completed accurately and in a timely manner. Minimum is monthly, or as requested.

• Develops and maintains a strong understanding of brand strategies and the culture of Ovolo Brand.

• Continually solicits new accounts and business for Ovolo

• Conducts business travel, including sales calls, meetings, trade shows and industry events annually as required.

• Works collaboratively with off-property sales channels (e.g., Cluster & Global Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.

• Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.

• Partners with group/catering counterpart to effectively manage the business opportunity.

• Proactively identifies, qualifies and solicits new group/catering business to achieve personal and hotel revenue goals.  Focus is group/catering accounts with significant potential sales revenue.

• Handles complex business with significant revenue potential as well as significant customer expectations.

• Develops effective corporate sales plans and actions.

• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.

• Closes the best opportunities for the hotel based on market conditions and hotel needs.

• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.

• Builds and strengthens relationships with existing and new customers to enable future bookings.  Activities include sales calls, entertainment, FAM trips, trade shows, etc.

• Effectively develops relationships within community to strengthen and expand customer base for group/catering sales opportunities and leads.

• Effectively manages and develops relationships with key internal and external stakeholders.

• Effectively use sales resources and administrative/support staff.

• Conducts site inspections.

What you'll get:

• To work for an award-winning Global Brand with an inspiring and creative team across Australia, Hong Kong, and Bali.

• Receive Hotel benefits in rooms and our fabulous F&B outlets

• Flexi Fridays! (Half-Workday on Fridays)

GPCM GROUP CO., LTD.

Job Description

Hiring: Revenue Manager (1 position) at Head Office, Chiang Mai
Location : https://maps.app.goo.gl/CdeKcHwXUVd29vENA

Job Responsibility
A Group Reservation Manager will lead the Revenue Team of B2 Hotels in day to day running of the Revenue Department. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Work closely with the CEO to provide rate analysis, analysis of booking trends, segmentation reporting, and growth opportunities.

• Understand seasonal and historical trends and work within them to ensure maximum occupancy and average room rates.

• Develop each B2 hotel offers to stimulate demand during low, high, and peak periods and inform/advise it on a timely basis to marketing/advertising.

• Responsible for achieving monthly, quarterly, and annual revenue targets for all assigned hotels.

• Oversee revenue management and distribution strategy of B2 hotels and manage day-to-day yield operations.

• Oversee and conduct daily rates and audits to ensure rate parity across all distribution channels.

• Create and develop pricing strategies in conjunction with the individuality of each hotel.

• Oversee and update policies and procedures are followed to ensure Guest satisfaction.

• Analyze overall monthly hotel performance and provide a summary report with recommendations to improve long-term strategies.

• Analyze booking performance by distribution channel.

• Oversee and audit the standards and operations of the revenue department.

• Ensure Team Members are developed effectively, including selling techniques.

• Effective setup and rollout of new and refurbished hotels.

• Recruiting, managing, training, and developing the reservation team.

Qualifications preferred

• Must have full working rights in Thailand.

• Bachelor’s’ Degree in hospitality management or related field.

• At least 5 year(s) in field of Manager or senior position in Revenue Management.

• Must have strong analytical and data interpretation skills, as well as a deep understanding of the hotel industry, market trends, and customer behavior.

• Must have a demonstrated ability to lead initiatives and show skills in follow up, multi-tasking, leadership, and accountability for team actions.

• Good analytical & proactive problem-solving skills.

• Positive attitude with good organizational and administration skills.

• Possess professional disposition with excellent communication and interpersonal skills.

• Good communication skills both Thai and English.

We invite qualified applicants to apply directly through dhr@gpcmgroup.com with an attached resume (PDF) and expected salary.

Banyan Tree Hotels & Resorts (Thailand) Limited

Job Description

Hyatt Centric Victoria Harbour Hong Kong

Job Description

Hyatt Centric Victoria Harbour Hong Kong is an abiding big family thronged with fueled enthusiasts! Care is at the heart of our business; we care for people so they can be their best!

Responsibilities

• Plans, conducts regular sales calls and maintain close contact with the assigned accounts and buildings in the geographic areas to solicit business opportunity

• Conducts hotel inspections to the decision makers, rate negotiators, influential/prime contacts and key bookers of his/her specific market.  Builds and maintains strong relationship with the targeted clientele and constantly explore into new business opportunities

• Implements all sales action plan related to his/her market area as outlined in the marketing plan

• Achieves monthly and annual personal sales target set according to approved budget or updated business forecast should there be major variance in market situation from budget approval & maximize result.

• Establishes and maintains profile for accounts and assists DOS in maintaining the sales filing system, input daily sales activity and ensure the accuracy of client database 

• Provides feedback on changing market conditions, including trends in the competition, market demand, guest comment, product development, etc

• Assists in the execution of hotel familiarization/site inspection trips to major clients

• Participate in monthly sales meeting/ production review meeting and review the performance of accounts on regular basis with improvement plan whenever required

• Manages and develops the travel agency business in line with Global Hyatt Wholesale’s strategies

• Enhances group business and develop new group business from emerging markets

• Performs related duties and special projects as assigned by DOS/DOSM/hotel management

Qualifications

• High school or equivalent education required

• Minimum 2 years solid experience in hotel industry

• Result oriented, team player and self-motivated

• Good command of both spoken and written English and Chinese

We will provide comprehensive training programmes and career growth opportunities to the successful candidates. Interested candidates please send your full resume with current and expected salary to Human Resources Department via Apply Now or on Whatapp +852 5720 2986  .

Personal data collected will be held in strict confidence and used for recruitment purposes only. Applicants not hearing from us within 6 weeks may consider their application unsuccessful.

Monroe Recruitment Consulting Group Co., Ltd.

Job Description

Salary: Attractive
Additional Benefits: Monthly service charge, Staff meals and uniform, Social security and standard benefits, Discount privileges at partner resorts

Company Profile

Award winning Executive recruitment company, Monroe Consulting Group is recruiting on behalf of a renowned boutique luxury resort in Krabi, nestled between a lush mountain backdrop and the pristine Andaman Sea. Celebrated for its elegance, intimacy, and high-end personalized service, the resort seeks a Reservations Manager to lead a small team and deliver an exceptional guest journey from the very first touchpoint.

Job Summary

The ideal candidate is a calm, detail-oriented leader who thrives in high-touch service environments and understands the essence of boutique luxury. You will oversee all reservations activities and collaborate closely with the General Manager and Revenue Team to ensure rate integrity, personalization, and flawless communication with guests

Job Responsibilities

• Manage the day-to-day operations of the reservations team using Commanche PMS and SiteMinder.

• Oversee individual and group bookings via OTAs, direct channels, and digital messaging platforms.

• Ensure rate parity, stop-sell, and blackout date management in coordination with the GM and Revenue Team.

• Coach and mentor a small team of reservations agents to maintain luxury service standards.

• Deliver personalized guest communication and manage special requests and VIP bookings.

• Prepare daily pickup reports, forecasting, and guest arrival summaries

Job Requirements

• Experience in hotel reservations; boutique or luxury property preferred.

• Fluent in Thai and English; additional languages (German, French, or Chinese) are a plus.

• Strong knowledge of Commanche PMS and SiteMinder.

• Warm, gracious, and highly organized with a guest-first mindset.

INTERESTED? All applications will be treated in the strictest confidence. If you are a suitable match for this position please simply click the APPLY button below and please ensure that your CV is a WORD document and not a PDF

The Stay Samui

Job Description

🌴 We Are Hiring: Cluster Sales Manager (Koh Samui Based)

📍 The Stay Chaweng Beach Resort | The Flow Samui | SEA SUN Samui

We are looking for a passionate and results-driven Cluster Sales Manager to lead the sales strategy and performance across our three boutique beachfront resorts in Koh Samui.

As the Cluster Sales Manager, you will take full ownership of sales and revenue performance, manage the sales team, and work closely with the General Manager and Financial Controller on budgeting, forecasting, and business planning. Your goal is to grow our market share in both online and offline channels, especially strengthening our presence in the travel trade segment while maintaining our strong OTA performance.

💼 What You’ll Do

Lead and execute sales strategies across OTA, Wholesale, Travel Agent, Corporate, and Direct channels

Work closely with GM and FC to prepare annual budgets, forecasts, and sales targets

Oversee daily performance, rate management, and OTA campaign strategies

Build and maintain relationships with key travel agents, tour operators, and DMCs

Identify new sales opportunities and market trends for all three properties

Supervise and mentor the Sales Executive and Sales Coordinator

Conduct performance reviews and team development

Attend trade shows, networking events, and sales missions when required

Monitor market competitiveness and provide timely reports to management

What We’re Looking For

Minimum 5–10 years of experience in hotel sales, with at least 2 years in a managerial or cluster role

Strong knowledge of OTA platforms, rate strategies, and travel trade contracting

Experience in budgeting, forecasting, and revenue reporting

Excellent leadership and communication skills

Reeracoen Group

Job Description

About the role

We are looking for a passionate and detail-oriented Reservations Manager to lead our reservations operations in Krabi. You will be responsible for handling both individual and group bookings, maintaining accurate data in Opera Cloud, coordinating with revenue and front office teams, and ensuring guests receive warm, high-touch pre-arrival service. This role plays a crucial part in driving occupancy, rate optimization, and guest satisfaction while leading a small team with heart and professionalism.

What you'll be doing

1. Reservation Operations & Guest Engagement
   - Manage daily operations of the reservations department, ensuring prompt and accurate handling of all inquiries, bookings, and cancellations.
   - Supervise and support reservation agents to maintain high productivity and service standards.
   - Ensure accurate input and updating of guest data in the PMS.
   - Monitor room availability and coordinate with the Front Office, BD team (including revenue) on overbooking strategy and allotment management.
   - Manage all individual and group reservations, ensuring accuracy, clarity, and alignment with guest expectations.
   - Lead and train a small team of reservation agents with an emphasis on heartfelt, high-touch service.
   - Ensure prompt, professional, and warm responses to all inquiries via phone, email, messaging platforms (Facebook, line official, WhatsApp), OTAs inbox
   - Handle special requests, VIP arrangements, and return guest preferences with care and discretion.
   - Coordinate closely with Front Office and Guest Relations to ensure seamless pre-arrival planning.
   - Manage inventory through Opera Cloud and Siteminder and other extranets as required.

2. Revenue & Booking Channel Management
   - Collaborate with the General Manager/BD and Revenue to optimize room inventory, occupancy, allotment, stop sales and yield.
   - Monitor booking trends, lead times, and cancellations to inform tactical strategies.
   - Together with GM/BD and revenue, maintain rate parity across all distribution channels including OTAs, direct bookings, and partnerships.
   - Manage stop-sell, blackout dates, and rate code set-ups in the PMS (commanche) and Channel Manager.
   System & Data Accuracy
   - Ensure all bookings are correctly loaded into the PMS system including special offers and package details, breakdown and rate code.
   - Keep OTA extranets, the booking engine, and website updated and accurate.
   - Accurately collect payment based on terms and condition, cancellation policy of booking.
   - Prepare daily pickup reports, forecast updates, VIP arrivals, entered on and revenue summaries for GM/BD.

3. Collaboration & Communication
   - Support sales and marketing campaigns by creating availability, tracking conversion, and handling lead generation.
   - Report and provide insights into guest behaviors, booking preferences, and market shifts.
   - Attend revenue, operations, and sales meetings if required as a key representative of the reservations department.

What we're looking for

1. Minimum 5 years of experience in reservations ideally in a boutique or luxury resort.

2. Previous leadership or supervisory experience required.

3. Strong command of English; Thai fluency is a must. Other languages (e.g., German, French, or Chinese) are a plus.

4. Proficient in hotel systems such as SiteMinder and Opera Cloud.

5. Passion for hospitality, service minded, storytelling, and guest connection.

What we offer

1. 8 days off per month

2. 16 Public Holiday per year

3. Minimum of 7 days Annual Leave

4. Service Charge

5. Social Security

6. Group Accident Insurance

7. Annual Physical Check-up

8. Staff Meal

9. Uniform

10. Staff Accommodation

11. Training and Career Opportunity

12. Partner Engagement Activity

13. Bonus

14. Housing Allowance

15. Language Skills

If you are ready to join a dynamic and forward-thinking team, apply now for the Reservations Manager (Krabi) role

Joint Billion Holdings Limited

Job Description

Come Join our Community Today!

Together, We Make Travel Better!

What you’ll be doing:

Plaza Premium Group is seeking a proactive and detail-oriented Assistant Manager for Campaign Promotions. This role is integral to driving our online sales growth by developing and executing effective promotional strategies. The ideal candidate will have a strong understanding of campaign dynamics, exceptional analytical skills, and the ability to collaborate across teams to enhance our digital presence.

Key Responsibilities:

Promotional Strategy Development:

• Assist in creating and implementing campaign promotional plans to drive sales and enhance customer engagement.

• Analyze market trends and customer insights to identify opportunities for innovative promotions.

Campaign Management:

• Coordinate the execution of promotional campaigns, including product launches, sales events, and special offers.

• Monitor and optimize campaign performance to ensure alignment with business objectives and ROI targets.

Collaboration and Coordination:

• Work closely with cross-functional teams, including marketing, sales, and product development, to ensure cohesive and effective promotional strategies.

• Liaise with external partners and vendors to enhance promotional activities and partnerships.

Data Analysis and Reporting:

• Analyze sales data and campaign metrics to assess the effectiveness of promotions and identify areas for improvement.

• Prepare regular reports on promotional performance and present insights and recommendations to senior management.

Customer Engagement:

• Develop strategies to enhance customer engagement and loyalty through targeted promotions and personalized offers.

• Stay informed about industry trends and competitor activities to ensure a competitive edge in the ecommerce space.

About you:

• Bachelor’s degree in marketing, Business Administration, or a related field.

• Proven experience in ecommerce, digital marketing, or a similar role, with a focus on promotional activities.

• Strong analytical skills with the ability to interpret data and make data-driven decisions.

• Excellent communication and collaboration skills, with the ability to work effectively in a team environment.

• Proficiency in ecommerce platforms, digital marketing tools, and analytics software.

• Creative thinker with a customer-centric approach and a passion for driving online sales growth.

Destination Hospitality Management

Job Description

Job Description: Revenue Manager (Phuket – On-site, Full-time)

We are seeking a skilled and driven Revenue Manager to join our team in Phuket. This is a full-time, on-site position responsible for driving revenue growth through effective pricing strategies, forecasting, and data-driven decision-making.

Key Responsibilities:

• Develop and implement revenue management strategies to maximize hotel profitability.

• Analyze market trends, booking patterns, and competitor performance to inform pricing decisions.

• Forecast revenue and demand across all segments and distribution channels.

• Collaborate closely with the Sales, Marketing, and Operations teams to align strategies and drive business results.

• Monitor daily pick-up reports, performance metrics, and KPI targets.

• Ensure revenue recognition processes comply with accounting standards and internal policies.

Qualifications:

• Minimum 3 years of experience in hotel revenue management.

• Strong analytical and strategic thinking skills.

• Detail-oriented with excellent numerical accuracy.

• Proficient in OPERA PMS, Lighthouse, Siteminder, and other revenue tools.

• Excellent communication and collaboration skills.

• Previous experience with the Radisson brand is an advantage.

Vitasoy International Holdings Ltd

Job Description

Job Description:

• Identify and formulate commercial strategies and planning for Vitaland Group across all channels, identify future business trend and to develop sustainable profitable operating model.

• Lead the business development of corporate accounts, grow existing customers and identify new potential customers. 

• Develop marketing strategies and programs to strengthen the overall positioning of the Vitaland Group brand to maximize total revenue, market share, and optimize profit returns.

• Monitor and analyse market trends, competitors’ performance, pricing, marketing and strategies, and any relevant activities to develop counteracting strategies and programes. 

• Manage customer complaints, track corrective actions and / or improvement initiatives for customer satisfaction.

Job Requirements:

• Diploma in Business Administration or related disciplines

• Minimum 5 years of business development / sales / marketing experience in F&B / Hotel industry is preferred

• Good command of both spoken and written English and Chinese

• Familiar with MS office (PowerPoint, Excel, Word)

• Candidate with less experience will be considered as Senior Officer level

We offer competitive remuneration package with a wide range of fringe benefits including:

• Year-end bonus

• Discretionary bonus

• Marriage leave

• Compensation leave

• Family leave

• Medial and life insurance

Free Shuttle Bus

FREE shuttle bus service will be provided. The pick-up points are including New Territories, Kowloon and Hong Kong Island.

Interested parties please send your detailed resume stating your available date, current & expected salary, by clicking “QUICK APPLY” button.

All information provided by applicants will be treated in strict confidence and used only for recruitment purposes. If you do not provide the information mentioned in the advertisement, we may not be able to assess your job application. You have the right to request access to, and correction of, your personal data held by us and you may lodge such request with our Data Protection Officer at pdpo@ vitasoy.com, but any such data access request will only be processed after the completion of the recruitment process. 

GPCM GROUP CO., LTD.

Job Description

Hiring: Revenue Manager (1 position) at Head Office, Chiang Mai
Location : https://maps.app.goo.gl/CdeKcHwXUVd29vENA

Job Responsibility
A Group Reservation Manager will lead the Revenue Team of B2 Hotels in day to day running of the Revenue Department. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Work closely with the CEO to provide rate analysis, analysis of booking trends, segmentation reporting, and growth opportunities.

• Understand seasonal and historical trends and work within them to ensure maximum occupancy and average room rates.

• Develop each B2 hotel offers to stimulate demand during low, high, and peak periods and inform/advise it on a timely basis to marketing/advertising.

• Responsible for achieving monthly, quarterly, and annual revenue targets for all assigned hotels.

• Oversee revenue management and distribution strategy of B2 hotels and manage day-to-day yield operations.

• Oversee and conduct daily rates and audits to ensure rate parity across all distribution channels.

• Create and develop pricing strategies in conjunction with the individuality of each hotel.

• Oversee and update policies and procedures are followed to ensure Guest satisfaction.

• Analyze overall monthly hotel performance and provide a summary report with recommendations to improve long-term strategies.

• Analyze booking performance by distribution channel.

• Oversee and audit the standards and operations of the revenue department.

• Ensure Team Members are developed effectively, including selling techniques.

• Effective setup and rollout of new and refurbished hotels.

• Recruiting, managing, training, and developing the reservation team.

Qualifications preferred

• Must have full working rights in Thailand.

• Bachelor’s’ Degree in hospitality management or related field.

• At least 5 year(s) in field of Manager or senior position in Revenue Management.

• Must have strong analytical and data interpretation skills, as well as a deep understanding of the hotel industry, market trends, and customer behavior.

• Must have a demonstrated ability to lead initiatives and show skills in follow up, multi-tasking, leadership, and accountability for team actions.

• Good analytical & proactive problem-solving skills.

• Positive attitude with good organizational and administration skills.

• Possess professional disposition with excellent communication and interpersonal skills.

• Good communication skills both Thai and English.

We invite qualified applicants to apply directly through dhr@gpcmgroup.com with an attached resume (PDF) and expected salary.

LOFIS ( Thailand ) Co., Ltd.

Job Description

Job Objectives
To ensure the hotel’s maximum yield to be able to achieve the optimum level of profitable business growth through effective strategic planning and implementation. Analysis of room performance, booking patterns and market trends for future business plans. Monitor competitors’ performance including pricing strategies and product improvement. Assist in analysis of the production of key and setting the pricing strategy. Involved in sales promotions and programs, room rates. Also, produce the Annual Revenue Budget in collaboration with the executive team.

Primary responsibilities:

1. Generate accurate and dependable daily, weekly, monthly and long-term forecasts.

2. Analysis of room performance, booking patterns and market trends for future business plans.

3. Regularly plan and implement selling strategy to achieve if not to exceed the target.

4. Monitor competitors’ performance including pricing strategies and product improvement by utilizing GDS, internet, industry reports or similar tools in market intelligence.

5. Keep timely records of lost businesses and formulate plans in the future.

6. Assist the Sales and Marketing Team in analysis of the production of key accounts (of both travel trade and corporate) and setting the pricing strategy by effective market mix to achieve maximum yield.

7. Liaise with Sales and Marketing department for sales promotions and programs, contracted rates and agreements, group/bulk booking requirements.

8. Produce the Annual Revenue Budget with the executive team.

9. Liaise with the Sales and Marketing Team in formulating the Hotel Marketing Plan.

10. Ensures optimal use of various distribution channels available for the property to produce the maximum yield.

11. Coordinates with the Dusit Corporate Sales Offices and the Central Reservations for reservations, promotions, and guidelines maintain good ongoing relationship with them.

12. Liaise from time to time with other departments concerning department operations most especially in critical situations (e.g. Sales Team for low occupancy, Rooms Division for overbooking).

13. Is familiar with emergency procedures of the hotel.

Administrative Responsibilities

1. Acknowledges and screens daily work schedule to ensure sufficiency of manpower in accordance to volume of business.

2. Prepares and communicates tasks assignment to the staff.

3. Conducts daily briefing and de-briefing in the department.

4. Manages time effectively by meeting deadlines or completing the tasks ahead of time.

5. Recruit, hire, train and manage reservations staff and ensuring that they adhere with the hotel’s standards and best revenue practices to be able to achieve if not to exceed the revenue target.

6. Administers personnel action on leaves & overtime requests, and disciplinary actions.

7. Identifies and solves problems effectively by seeking innovative solutions, analyses of relevant information and making reviews in order to improve.

Technical Responsibilities

1. Fully understands the hotel’s policies relating to his/her department and others.

2. Checks and improves all service standards established by the company.

3. Supervises staff activities to maximize revenue and minimize costs.

4. Provides assistance to the staff when required during peak periods.

Commercial Responsibilities

1. Professionally represent the hotel by participating in client and industry events that are crucial to the business.

2. Participates in projects or activities in order to promote the hotel’s image and improve community relationships.

Job Requirement

Minimum education of Bachelor's degree in Business Administration, Marketing or relevant discipline

1. Minimum of 5 years in relevant experience in a similar capacity preferably in a 5 star class environment

2. Knowledgeable in Revenue Management.

3. Have excellent English communication skills both in written and spoken

4. Possesses professional disposition with excellent communication and interpersonal skills

5. Experience with the Opera Cloud System is a plus and will be specially considered
   

Benefits

1. Monthly service charge

2. Group Health Insurance

3. Staff meal and uniform

The Tubkaak Krabi

Job Description

·       Protect the privacy and security of guests and coworkers.

·       Maintain confidentiality of proprietary materials and information.

·       Follow company and department policies and procedures.

·       Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.

·       Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.

·       Perform other reasonable job duties as requested by Supervisors.

Guest Relations

·       Address guests' service needs in a professional, positive, and timely manner.

·       Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.

·       Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.

·       Assist other employees to ensure proper coverage and prompt guest service.

·       Thank guests with genuine appreciation and provide a fond farewell.

Communication

·       Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking, and relaying messages, and allowing the caller to end the call.

·       Speak to guests and co-workers using clear, appropriate, and professional language.

·       Talk with and listen to other employees to effectively exchange information.

·       Provide assistance to coworkers, ensuring they understand their tasks.

·       Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email).

·       Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness.

·       Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.

Assist Management

·       Coordinate tasks and work with other departments to ensure that the department runs efficiently.

·       Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties.

·       Assign and ensure work tasks are completed on time and that they meet appropriate quality standards.

·       Encourage and motivate employees to perform their best, take responsibility for tasks and assignments, make decisions and provide input on possible improvements.

·       Ensure that hourly employees are trained in company core values, job roles, responsibilities, and technical and service aspects of the job.

Working with Others

·       Support all co-workers and treat them with dignity and respect.

·       Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.

·       Develop and maintain positive and productive working relationships with other employees and departments.

·       Partner with and assist others to promote an environment of teamwork and achieve common goals.

·       Actively listen to and consider the concerns of other employees, responding appropriately and effectively.

Guest Relations

·       Troubleshoot and resolve guest issues and concerns or refer to appropriate contacts, based on the type of issue.

·       Follow proper escalation procedures when addressing guest concerns.

The Tubkaak Krabi

Job Description

·       Protect the privacy and security of guests and coworkers.

·       Maintain confidentiality of proprietary materials and information.

·       Follow company and department policies and procedures.

·       Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.

·       Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.

·       Perform other reasonable job duties as requested by Supervisors.

Guest Relations

·       Address guests' service needs in a professional, positive, and timely manner.

·       Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.

·       Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.

·       Assist other employees to ensure proper coverage and prompt guest service.

·       Thank guests with genuine appreciation and provide a fond farewell.

Communication

·       Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking, and relaying messages, and allowing the caller to end the call.

·       Speak to guests and co-workers using clear, appropriate, and professional language.

·       Talk with and listen to other employees to effectively exchange information.

·       Provide assistance to coworkers, ensuring they understand their tasks.

·       Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email).

·       Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness.

·       Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.

Assist Management

·       Coordinate tasks and work with other departments to ensure that the department runs efficiently.

·       Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties.

·       Assign and ensure work tasks are completed on time and that they meet appropriate quality standards.

·       Encourage and motivate employees to perform their best, take responsibility for tasks and assignments, make decisions and provide input on possible improvements.

·       Ensure that hourly employees are trained in company core values, job roles, responsibilities, and technical and service aspects of the job.

Working with Others

·       Support all co-workers and treat them with dignity and respect.

·       Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.

·       Develop and maintain positive and productive working relationships with other employees and departments.

·       Partner with and assist others to promote an environment of teamwork and achieve common goals.

·       Actively listen to and consider the concerns of other employees, responding appropriately and effectively.

Guest Relations

·       Troubleshoot and resolve guest issues and concerns or refer to appropriate contacts, based on the type of issue.

·       Follow proper escalation procedures when addressing guest concerns.

Pinnacle Hotels,Resorts & Spa

Job Description

GPCM GROUP CO., LTD.

Job Description

Hiring: Revenue Manager (1 position) at Head Office, Chiang Mai

Location : https://maps.app.goo.gl/CdeKcHwXUVd29vENA

Job Responsibility
A Group Reservation Manager will lead the Revenue Team of B2 Hotels in day to day running of the Revenue Department. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Work closely with the CEO to provide rate analysis, analysis of booking trends, segmentation reporting, and growth opportunities.

• Understand seasonal and historical trends and work within them to ensure maximum occupancy and average room rates.

• Develop each B2 hotel offers to stimulate demand during low, high, and peak periods and inform/advise it on a timely basis to marketing/advertising.

• Responsible for achieving monthly, quarterly, and annual revenue targets for all assigned hotels.

• Oversee revenue management and distribution strategy of B2 hotels and manage day-to-day yield operations.

• Oversee and conduct daily rates and audits to ensure rate parity across all distribution channels.

• Create and develop pricing strategies in conjunction with the individuality of each hotel.

• Oversee and update policies and procedures are followed to ensure Guest satisfaction.

• Analyze overall monthly hotel performance and provide a summary report with recommendations to improve long-term strategies.

• Analyze booking performance by distribution channel.

• Oversee and audit the standards and operations of the revenue department.

• Ensure Team Members are developed effectively, including selling techniques.

• Effective setup and rollout of new and refurbished hotels.

• Recruiting, managing, training, and developing the reservation team.

Qualifications preferred

• Must have full working rights in Thailand.

• Bachelor’s’ Degree in hospitality management or related field.

• At least 5 year(s) in field of Manager or senior position in Revenue Management.

• Must have strong analytical and data interpretation skills, as well as a deep understanding of the hotel industry, market trends, and customer behavior.

• Must have a demonstrated ability to lead initiatives and show skills in follow up, multi-tasking, leadership, and accountability for team actions.

• Good analytical & proactive problem-solving skills.

• Positive attitude with good organizational and administration skills.

• Possess professional disposition with excellent communication and interpersonal skills.

• Good communication skills both Thai and English.

We invite qualified applicants to apply directly through dhr@gpcmgroup.com with an attached resume (PDF) and expected salary.

St. Regis Hotels & Resorts

Job Description

Marriott International

Job Description

Marriott International

Job Description

Panan Krabi Resort

Job Description

About the role

Panan Krabi Resort is seeking an experienced Director of Revenue to join our dynamic hospitality team in Krabi. As the Director of Revenue, you will play a pivotal role in driving the financial success of our resort through effective revenue management strategies. This is a full-time position based in Krabi.

What you'll be doing

• Develop and implement innovative revenue management strategies to maximise occupancy, average daily rate, and overall revenue
• Analyse market trends, competitors' pricing, and consumer behaviour to inform pricing and inventory decisions
• Oversee the development and maintenance of forecasting models to predict demand and optimise pricing
• Collaborate with the sales and marketing teams to align revenue management initiatives with the overall business objectives
• Monitor and report on key revenue management metrics, providing insights and recommendations to senior management
• Manage and train the revenue management team to ensure efficient and effective revenue optimisation
• Stay up-to-date with industry best practices and technological advancements in revenue management

What we're looking for

• Minimum 5 years of experience in revenue management, preferably in the hospitality industry
• Strong analytical and problem-solving skills with the ability to interpret data and make data-driven decisions
• Excellent understanding of revenue management principles, forecasting techniques, and pricing strategies
• Proficiency in using revenue management software and tools, such as rate shopping, channel management, and business intelligence platforms
• Proven track record of driving revenue growth and optimising profitability
• Exceptional communication and interpersonal skills to collaborate effectively with cross-functional teams
• Adaptability and the ability to thrive in a fast-paced, dynamic environment

What we offer

At Panan Krabi Resort, we believe in creating a positive and supportive work environment for our employees. We offer competitive compensation, comprehensive benefits, and opportunities for career advancement. Our resort also provides a range of wellness initiatives and recreational activities to promote a healthy work-life balance.

About us

Panan Krabi Resort is a premier hospitality destination in the heart of Krabi, Thailand. With our stunning beachfront location, world-class amenities, and exceptional service, we are committed to delivering unforgettable experiences to our guests. Guided by our core values of sustainability, innovation, and guest satisfaction, we strive to be the leading resort in the region.

Apply now for this exciting opportunity to join our team!

Yanolja Cloud Solution

Job Description

Profile Overview:

We are seeking a highly motivated and experienced Sales Executive with a background in Revenue Management to join our team. The ideal candidate will have 3-4 years of experience in the Revenue Management department and a proven track record of driving revenue growth through strategic sales initiatives. The Sales Executive will be responsible for doing demos and sales of eZee Mint

Responsibilities:

• Develop and implement sales strategies to bring in eZee Mint sales

• Identify new business opportunities and develop relationships with potential clients

• Collaborate with the Revenue Management team

• Monitor market trends and competitor activities to identify opportunities for growth

• Prepare and present sales proposals to potential clients

• Negotiate contracts and agreements with clients to maximize revenue potential

• Track and analyze sales performance metrics to identify areas for improvement

• Provide regular updates and reports to senior management on sales performance and revenue projections

Key Competencies for the Role:

• Proven track record of driving revenue growth through strategic sales initiatives

• Strong analytical and problem-solving skills

• Excellent communication and negotiation skills

• Ability to work independently and as part of a team

• Proficiency in Microsoft Office suite and CRM software

Requirements:

• Bachelor's degree in Business, Marketing, or related field

• 3-4 years of experience in Revenue Management or a related field

Yanolja Cloud Solution

Job Description

Profile Overview:

We are seeking a highly motivated and experienced Sales Executive with a background in Revenue Management to join our team. The ideal candidate will have 3-4 years of experience in the Revenue Management department and a proven track record of driving revenue growth through strategic sales initiatives. The Sales Executive will be responsible for doing demos and sales of eZee Mint

Responsibilities:

• Develop and implement sales strategies to bring in eZee Mint sales

• Identify new business opportunities and develop relationships with potential clients

• Collaborate with the Revenue Management team

• Monitor market trends and competitor activities to identify opportunities for growth

• Prepare and present sales proposals to potential clients

• Negotiate contracts and agreements with clients to maximize revenue potential

• Track and analyze sales performance metrics to identify areas for improvement

• Provide regular updates and reports to senior management on sales performance and revenue projections

Key Competencies for the Role:

• Proven track record of driving revenue growth through strategic sales initiatives

• Strong analytical and problem-solving skills

• Excellent communication and negotiation skills

• Ability to work independently and as part of a team

• Proficiency in Microsoft Office suite and CRM software

Requirements:

• Bachelor's degree in Business, Marketing, or related field

• 3-4 years of experience in Revenue Management or a related field

Yanolja Cloud Solution

Job Description

Profile Overview:

We are seeking a highly motivated and experienced Sales Executive with a background in Revenue Management to join our team. The ideal candidate will have 3-4 years of experience in the Revenue Management department and a proven track record of driving revenue growth through strategic sales initiatives. The Sales Executive will be responsible for doing demos and sales of eZee Mint

Responsibilities:

• Develop and implement sales strategies to bring in eZee Mint sales

• Identify new business opportunities and develop relationships with potential clients

• Collaborate with the Revenue Management team

• Monitor market trends and competitor activities to identify opportunities for growth

• Prepare and present sales proposals to potential clients

• Negotiate contracts and agreements with clients to maximize revenue potential

• Track and analyze sales performance metrics to identify areas for improvement

• Provide regular updates and reports to senior management on sales performance and revenue projections

Key Competencies for the Role:

• Proven track record of driving revenue growth through strategic sales initiatives

• Strong analytical and problem-solving skills

• Excellent communication and negotiation skills

• Ability to work independently and as part of a team

• Proficiency in Microsoft Office suite and CRM software

Requirements:

• Bachelor's degree in Business, Marketing, or related field

• 3-4 years of experience in Revenue Management or a related field

OVOLO Group Limited

Job Description

About You

Securing of Corporate, Domestic Leisure and Conference & Incentive business for the Hotel. Sustaining, maximising yield and growing business from within these segments to meet budgeted revenue.
Functions as the leader of the hotel’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and responsible for implementing the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and associate satisfaction. Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of hotel sales objectives.
Achieves personal booking goals and makes recommendations on booking goals of direct reports Responsible for soliciting new business, total account management and the ongoing long-term business relationships with key Corporate, TMC’s and relevant industry bodies.

The Gig

• Saturates and penetrates accounts for transient, group and incentive business out of the corporate market.

• Ability to manage a team to succeed whilst at the same time achieve own personal goals (revenue, market share, exceed budget)

• Select, develop and manage the Proactive Sales associates ensuring that they achieve their individual and team goals.

• Actively coach and mentor associates to ensure ongoing sales skill development and performance improvement.

• Fully understand, adhere and enforce all Hotel Policies and procedures.

• Represents the Ovolo at major trade shows, meetings and industry events and at all relevant international and domestic sales trips.

• Develop and implement yearly sales and marketing plans for the corporate segment.

• Ensure that the proactive sales team has yearly sales and marketing plans in place.

• Communicates monthly and long range strategic Sales & Marketing plans for each market segments to the CEO

• Ensures reports, budgets and expenses are completed accurately and in a timely manner. Minimum is monthly, or as requested.

• Develops and maintains a strong understanding of brand strategies and the culture of Ovolo Brand.

• Continually solicits new accounts and business for Ovolo

• Conducts business travel, including sales calls, meetings, trade shows and industry events annually as required.

• Works collaboratively with off-property sales channels (e.g., Cluster & Global Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.

• Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.

• Partners with group/catering counterpart to effectively manage the business opportunity.

• Proactively identifies, qualifies and solicits new group/catering business to achieve personal and hotel revenue goals.  Focus is group/catering accounts with significant potential sales revenue.

• Handles complex business with significant revenue potential as well as significant customer expectations.

• Develops effective corporate sales plans and actions.

• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.

• Closes the best opportunities for the hotel based on market conditions and hotel needs.

• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.

• Builds and strengthens relationships with existing and new customers to enable future bookings.  Activities include sales calls, entertainment, FAM trips, trade shows, etc.

• Effectively develops relationships within community to strengthen and expand customer base for group/catering sales opportunities and leads.

• Effectively manages and develops relationships with key internal and external stakeholders.

• Effectively use sales resources and administrative/support staff.

• Conducts site inspections.

What you'll get...

• To work for an award-winning Global Brand with an inspiring and creative team across Australia, Hong Kong, and Bali.

• Receive Hotel benefits in rooms and our fabulous F&B outlets

• Flexi Fridays! (Half-Workday on Fridays)

MOON HOLIDAYS COMPANY LIMITED

Job Description

About the role

As the Reservation Manager at MOON HOLIDAYS COMPANY LIMITED, you will play a crucial role in overseeing the efficient management of the company's reservation systems. This full-time position, based in Bangkok, will involve ensuring seamless customer experiences and driving the overall success of the company's travel services.

What you'll be doing

• Manage and oversee the reservation team, ensuring high levels of customer service and efficient booking processes

• Develop and implement strategies to optimize the reservation system and streamline booking workflows

• Analyze booking data and trends to identify opportunities for improvement and enhance the customer experience

• Collaborate with the sales and marketing teams to support promotional activities and new product offerings

• Ensure compliance with relevant industry regulations and the company's internal policies

• Provide training and support to the reservation team to continually improve their skills and knowledge

• Monitor and report on key performance metrics to measure the success of the reservation function

What we're looking for

• Significant experience (5+ years) in a reservation or customer service management role within the tourism or hospitality industry

• Proven track record of leading and motivating a team to deliver exceptional customer service

• Strong analytical and problem-solving skills to identify and implement process improvements

• Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams

• Proficient in using reservation management systems and data analysis tools

• Thorough understanding of industry trends, regulations, and best practices in reservation management

• Professional-level English skills in communication, writing, and reading

• Strong proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)

About us

MOON HOLIDAYS COMPANY LIMITED is a leading provider of travel and tourism services in Thailand. With a strong focus on customer satisfaction, we offer a wide range of holiday packages, hotel bookings, and other travel-related services to both domestic and international clients. Our mission is to be the preferred travel partner for our customers, delivering exceptional experiences and creating lasting memories.

Apply now to join our dynamic team and be a part of our exciting journey!

Andaz Bangkok

Job Description

Summary

You will be responsible for the efficient running of the division in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Director of Sales is responsible to provide leadership in all selling activities within the hotel, working closely with the Rooms, Food and Beverage and other revenue-generating departments to maximise sales through the activities of the Sales Department and other employees.

• Ideally with a university degree or diploma in Marketing or Hospitality/Tourism management.
• Minimum 2 years work experience as Director of Marketing, or Director of Sales in larger operation.
• Good problem solving, administrative and interpersonal skills are a must.

Brick Revolution Co., Ltd

Job Description

E-commerce Manager

Bangkok

Management (Hospitality & Tourism)

Full time

฿30,000 per month

Location: Bangkok Office (Full-Time)

Hotel Location: Aviyana Hua Hin, Hua Hin, Thailand

About Us:

Aviyana Hua Hin is an upcoming five-star beachfront hotel specializing in events and offering an extensive array of innovative food and beverage options. With 115 rooms and multiple restaurants and bars, our hotel provides guests with modern design, exceptional hospitality, and unparalleled experiences.

Job Summary:

We are seeking a dynamic and experienced E-commerce and OTA Manager to join our team in our Bangkok office. The ideal candidate will be responsible for managing and optimizing our online presence on various online travel agencies (OTAs) such as Agoda, Expedia, and Booking.com, driving online bookings, and maximizing revenue. This role requires a strategic thinker with a deep understanding of the digital landscape, hospitality industry trends, and OTA platforms.

Key Responsibilities:

OTA Management:

•⁠ ⁠Manage and optimize listings on OTA platforms including Agoda, Expedia, Booking.com, and others.

•⁠ ⁠Monitor and adjust pricing strategies to maximize revenue and occupancy rates.

•⁠ ⁠Ensure all property information, photos, and descriptions are accurate and updated regularly.

•⁠ ⁠Handle OTA promotions and special offers to increase visibility and bookings.

E-commerce Strategy:

•⁠ ⁠Develop and implement effective e-commerce strategies to enhance online presence and drive direct bookings through our website.

•⁠ ⁠Collaborate with marketing teams to create compelling online campaigns, advertisements, and promotions.

•⁠ ⁠Analyze website traffic and OTA performance data to identify trends, insights, and areas for improvement.

Revenue Management:

•⁠ ⁠Work closely with the revenue management team to develop dynamic pricing models and inventory management strategies.

•⁠ ⁠Monitor competitive set performance and market trends to make informed pricing and promotional decisions.

•⁠ ⁠Prepare regular performance reports and present findings to senior management.

Customer Relationship Management:

•⁠ ⁠Respond to guest reviews and feedback on OTA platforms in a timely and professional manner.

•⁠ ⁠Foster strong relationships with OTA account managers and leverage these relationships to negotiate better terms and conditions.

Collaboration and Coordination:

•⁠ ⁠Liaise with the hotel operations team in Hua Hin to ensure seamless guest experiences from booking to check-out.

•⁠ ⁠Work with the marketing team to align OTA strategies with overall brand objectives and marketing campaigns.

Qualifications:

•⁠ ⁠Bachelor’s degree in Hospitality Management, Business Administration, Marketing, or a related field.

•⁠ ⁠Minimum of 3 years of experience in e-commerce, OTA management, or revenue management within the hospitality industry.

•⁠ ⁠Proven track record of increasing online bookings and revenue through OTA channels.

•⁠ ⁠Strong analytical skills with the ability to interpret data and make data-driven decisions.

•⁠ ⁠Excellent communication and interpersonal skills.

•⁠ ⁠Proficiency in OTA platforms and hotel property management systems (PMS).

•⁠ ⁠Strong organizational skills and the ability to manage multiple projects simultaneously.

•⁠ ⁠Fluency in Thai; proficiency in English is a plus.

How to Apply:

If you are passionate about the hospitality industry and have the expertise to drive our e-commerce and OTA performance to new heights, we invite you to apply. Please submit your resume and a cover letter outlining your relevant experience and why you would be a great fit for this role to sumalee@aviyanahuahin.com.

The Naka Island, a Luxury Collection Resort & Spa

Job Description

TCC Land Commericial Co., Ltd.

Job Description

Revenue Management (RM) is a data-driven strategy that optimizes pricing, inventory, and distribution to maximize hotel revenue and profitability. A Revenue Manager (or Revenue Management team) plays crucial role in balancing demand and supply to achieve the best financial performance.

Key Roles & Responsibilities:

1. Pricing Strategy & Dynamic Pricing

·        Set optimal room rates based on demand forecasts, competitor pricing, and market trends.

·        Implement dynamic pricing (adjusting prices in real-time based on occupancy and booking patterns).

·        Manage seasonal pricing, promotional rates, and length-of-stay restrictions.

 2. Demand Forecasting & Market Analysis

·        Analyze historical data, booking trends, and future demand (events, holidays, conferences).

·        Monitor competitor pricing (via tools like STR, OTA Insight, Duetto).

·        Adjust strategies based on economic conditions, travel trends, and consumer behavior.

 3. Inventory & Distribution Management

·        Allocate room inventory across OTAs (Booking.com, Expedia), direct channels (website, phone), and wholesalers.

·        Manage room-type availability (suites, premium rooms, standard rooms) to maximize revenue.

·        Optimize overbooking strategies to minimize no-shows and walk-ins.

 4. Channel Management & Direct Bookings

·        Ensure best available rates (BAR) across all distribution channels.

·        Reduce OTA dependency by driving direct bookings (via loyalty programs, website discounts).

·        Negotiate commission rates with OTAs and metasearch engines (Google Hotels, Trivago).

 5. Revenue Reporting & Performance Tracking

·        Track KPIs such as:

·        ADR (Average Daily Rate)

·        Occupancy %

·        RevPAR (Revenue Per Available Room)

·        GOPPAR (Gross Operating Profit Per Available Room)

·        Generate daily, weekly, and monthly revenue reports for management.

·        Conduct pickup analysis (monitoring booking pace vs. forecast).

 6. Group & Corporate Sales Strategy

·        Evaluate group business proposals (weddings, conferences, corporate bookings).

·        Set negotiated rates for long-term contracts while protecting profitability.

·        Balance transient (individual) vs. group business to optimize revenue mix.

 7. Technology & Revenue Management Systems (RMS)

·        Use AI-powered RMS tools (e.g., IDeaS, Duetto, Atomize) for automated pricing.

·        Integrate PMS (Property Management System) with RMS for real-time data.

·        Leverage business intelligence (BI) tools (Tableau, Power BI) for analytics.

 8. Collaboration with Other Departments

·        Work with Marketing on promotions, packages, and digital campaigns.

·        Coordinate with Front Office & Reservations on rate restrictions and upgrades.

·        Align with Finance on budgeting and revenue targets.

 Skills & Qualifications

Education:                         Degree in Hospitality, Revenue Management, Finance, or related field.

Certifications:                   Certified Revenue Management Executive (CRME), HSIA certification.

Technical Skills:                

• Advanced Excel (pivot tables, macros, forecasting models).

• Knowledge of PMS (Opera, Protel), RMS (IDeaS, Duetto), BI tools.

• Understanding of OTA algorithms and digital marketing.

Soft Skills:                          

• Analytical & strategic thinking.

• Strong negotiation & communication.

• Ability to work under pressure (peak seasons, last-minute changes).

Radiant1 Services Co., Ltd.

Job Description

About the Role:

We are looking for a dynamic and results-driven Revenue Manager to play a key role in maximizing profitability for our hospitality clients. In this role, you will leverage data analytics to forecast demand, optimize pricing strategies and implement revenue management initiatives. You will collaborate closely with sales, marketing, finance and operations teams to align revenue goals with overall business objectives. Additionally, you will monitor performance metrics, analyze market trends, and provide strategic recommendations to improve revenue outcomes.

Key Responsibilities:

Revenue Management & Strategy Execution

●       Implement and contribute to the execution of revenue management strategies

●       Provide expert guidance to general managers, property leadership teams and market sales leaders

●       Support the development of long-term strategic action plans (6-month, 12-month and 2-year) to maximize revenue across multiple properties

●       Ensure alignment of sales strategies with brand initiatives and adapt them to fluctuating market conditions

●       Conduct ongoing market and competitor analysis to refine pricing strategies and increase market share

●       Manage inventory to optimize cluster-wide room revenue and pricing recommendations

●       Oversee distribution channels to ensure accurate hotel positioning and pricing competitiveness

●       Initiate and evaluate revenue tests to improve pricing effectiveness

Data Analysis & Reporting

●       Break down complex data into actionable insights to enhance revenue performance

●       Generate and deliver timely reports, presentations and strategic updates

●       Continuously analyze transient booking patterns and market trends

●       Maintain accurate reservation system data and ensure system optimization

●       Provide recommendations for improving revenue management processes based on data-driven insights

●       Act as a key liaison between revenue management, sales and hotel operations teams

●       Communicate brand initiatives, demand forecasts and market analysis to relevant stakeholders

●       Work closely with group sales teams to coordinate pricing and inventory strategies

●       Ensure all revenue strategies align with business goals and client needs

Who Should Apply:

●       Qualifications & Experience:

○       Bachelor’s degree in Business Administration, Economics, Finance, Hospitality Management or a related field

○       Have a deep understanding of the hospitality industry, a proven experience and track record of optimizing revenue and profitability

○       Ability to collaborate effectively with cross-functional teams

○       Strong understanding of SaaS software development lifecycle, methodologies and best practices

○       Experience with hotel operations, property management systems (PMS) and other hospitality technology solutions is a plus

●       Skills & Competencies::

○       Strong analytical skills with expertise in data collection, market trend evaluation and pricing optimization

○       Exceptional communication, negotiation and stakeholder management skills

○       Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and requirements

Banyan Tree Hotels & Resorts (Thailand) Limited

Job Description

L & H Hotel Management Co., Ltd.

Job Description

Hilton Hotel

Job Description

A Catering Manager is responsible for soliciting and responding to companies and organizations to purchase food and beverage, rent meeting space and ancillary services from the hotel. Coordinates the prompt, courteous and efficient delivery of those products to satisfy the customer's service needs and to maximize the hotel's profits.

What will I be doing?

As a Catering Manager, you are responsible for performing the following tasks to the highest standards:

• Manages customer relationship through drafting proposals and contracts, responding to customer inquiries, as well as organizing arrangements as they relate to social and corporate events ie: set-up and execution of social and corporate meetings, meals and special events. Provides direction and supervision of meeting and/or catering logistics to catering and event services managers and other departments and team members responsible for event execution
• Represents the hotel and conducts conferences with individual customers by telephone or in-person to solicit and close group and local catering business. Meets with and entertains customers, conducts property tours and promotes facilities and services and within parameters, has discretion to negotiate contracts with customers and commission agreements with vendors
• Provides support to Sr. Catering Managers and Director of Catering in planning and on site execution of large events
• Assists in the physical movement of hotel or customer equipment or furnishings as necessary to complete a tight turn-around of public function space
• Directly assists customers as necessary, which may require moving of up to 20lbs
• Audits customer checks and department charges and files to ensure accuracy
• Supervises staff in creation and distribution of accurate written materials
• Ensures that contracts, menus, letters and reports are completed according to Hilton standards and policies
• Re-book functions and follow-up with customers by sending a thank you
• Compiles Food and Beverage post event report

A Catering Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Excellent grooming standards
• Strong leadership skills, whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations
• Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges
• Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members
• Excellent organisational and planning skills
• Experience in a similar role with a proven track record

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of local market
• Knowledge of hospitality
• Passion for sales and for achieving targets and objectives
• Degree-level qualification in a relevant field would be advantageous

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

M Social Hotel Phuket

Job Description

Swire Hotels

Job Description

While we do our best to review every application, if you haven’t heard from us within six weeks, it likely means we’ve moved ahead with other candidates this time. Rest assured, anything you share with us stays confidential and is used only for recruitment purposes.

Here at EAST Hong Kong, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun.

With a dynamic culture and an open door for your feedback, you're not just filling a role — you're owning it. We provide the training and the freedom for you to flourish, with leaders who support and encourage you. The difference is you. Everyday is a fresh page in our collective story.

Ready to join us at EAST Hong Kong?

Located in the neighbourhood of Taikoo Shing, a perfect mix of laidback bustle on Hong Kong Island's east side, EAST Hong Kong is surrounded by multinational businesses, creative companies and a community teeming with energy. From our sunlit guests rooms and breezy pool deck to the lively buzz of Domain and the iconic views at Sugar, you’ll find a warm welcome at EAST.

Job Overview

Reporting to the Assistant Director of Marketing & Communications, the Assistant Marketing Manager with a strong background in restaurants and hotels. This role will focus on collaborating with operational teams and liaising with partnerships to enhance awareness and promotion of our hotel rooms and restaurants through creative digital marketing strategies.

Key Responsibilities

Welcome to the core of what being a Assistant Marketing Manager is all about!

Here's the quick lowdown on what you'll do day-to-day:

• Collaborate with restaurant operations teams and sales to develop and implement targeted marketing campaigns that boost visibility and drive traffic.

• Manage online listing or booking platforms to optimise listings and enhance customer engagement.

• Reach out to media and KOLs to promote our hotel and culinary offerings.

• Work with digital marketing agencies and develop paid media plans to promote our rooms and culinary offerings.

• Coordinate promotional events and special campaigns in partnership with operational teams and external partners.

• Analyze market trends and customer feedback to refine marketing strategies and enhance performance.

• Monitor and report on the effectiveness of marketing campaigns, providing insights for continuous improvement.

• Manage relationships with external vendors, including digital marketing agencies and graphic designers.

Requirements

Here's exactly what you need to excel in this role:

The Non-Negotiables (Must-Haves):

• Bachelor’s degree in Marketing, Business, or a related field. Strong understanding of paid media strategies and digital marketing tools.

• 3+ years of experience in marketing within the hospitality industry, specifically with a focus on restaurants and hotels. Well-connected in the F&B industry with media and industry leaders. Candidate with less experience will be considered as Senior Marketing Executive.

• Excellent communication skills, with the ability to work effectively with operations teams.

The Cherries on Top (Nice-to-Haves):

• Keen awareness of current trends in the restaurant and hotel industries.

• Proficient in data analysis and reporting.

We've kept it short and sweet – just the essentials you'll need.

What We're Looking For: The Soul Behind the Skillset

Skills are teachable, but your spirit is what truly sets you apart. If you feel a connection with what we stand for, we're eager to meet you.

1. Adaptable Thinkers: You’re not just open to change; you thrive on it. The dynamic nature of our environment energizes you.

2. Feedback Enthusiasts: You value open communication and aren’t afraid to give or receive feedback to help us all grow together.

3. Passionate Pioneers: You bring more than skills; you bring energy and zeal to make a difference every day, connecting with a team that does the same.

Pause for a second before you hit 'apply.' Do these values align with your own? Is this the team you've been wanting to join? If your answer is a clear 'YES,' we're excited to get to know you better.

Benefits

For Every Member of Our Family:

• Dine at our team dining hall and save on meals!

• Speak up & put your own ideas into actions. Think differently!

• Enjoy an appreciative & supportive culture that allows you to be your best self.

• Be welcomed for the stylish you, if you got accessories, hair dyes or tattoos!

• Enjoy an annual, paid Well-being Leave, a day for you to look after yourself, be healthy and be happy!

We offer attractive benefits and excellent career development opportunities to our team members.
Want to be one of us? Please send us your CV.
Applicants who do not hear from us within six weeks of application should consider their applications unsuccessful. Information collected will be used for employment purpose only.
 
Swire Properties Hotel Management Limited