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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

SOFITEL SINGAPORE CITY CENTRE

Set atop a cliff in 27 acres of lush tropical woodlands and landscaped water gardens, Sofitel Singapore Sentosa Resort and Spa is a stylish, tranquil 5-star hotel in Singapore which boasts glorious views of the South China Sea.

Job Description

Job Description:

• Assist in the maintenance of conference database of key contacts / clients.

• Formulation of quotations for conference proposals covering venue, function, menu and accommodation costs.

• Complete organisation of conference activity / events from confirmation to post-event follow-up in order to ensure client satisfaction.

• Co-ordination and hosting of familiarisation and site inspection activity including follow-up, including promoting conferences, conventions and trade shows to potential clients.

• Maintain existing businesses with clients and develop new accounts.

• Conduct sales campaign by direct sales call / visits / mailing for group businesses, meeting and banquets from all sources for bookings and lead.

• Keep clients advised of the latest information regarding the hotel’s development.

• Provide after-sales service and in particular to ensure all guests complaints are brought to the management’s attention.

• Submit monthly / weekly reports on sales activities, competitor information, market trends, new business opportunities, and forthcoming appointments.

• Answer all correspondence and inquiries received during the working week within 24 hours of receipt; maintain good public relations with customers.

• Assist as required in the management of food and beverage service within the conferencing and outside catering areas.

• Ensure that there is a high level of cleaning and maintenance of conference area, back of house, tableware, utensils and other materials and equipment used by conferencing

• Regular liaison with Maintenance ensuring maintenance requests are completed quickly focusing on guest needs as a priority.

• Co-ordinate between Catering Sales and other relevant departments to ensure that preparations for conferences have been made.

• Ensure constant liaison with the Food and Beverage Department to achieve the objectives of the conference dept.

• Adherence to Emergency Communication procedures ensuring that enquiries from the media are only responded to by the nominated spokesperson.

• Strive to implement the Accor Vision and demonstrate active use of Accor and Sofitel Values.

Job Requirements:

• Minimum of 1 year experience in a similar role in a Hospitality Sales environment.

• Projects professional image at all times through personal presentation / interpersonal skills.

• Initiates contact and establishes rapport easily.

• Organises time and work efficiently.

• Proficient in using Opera, Microsoft Outlook, Word and Excel.

• Ability to manage competing deadlines to achieve results.

• Appreciates and maintains an effective outlet for stress.

• Excellent numeracy, verbal and written communication skills.

• Has the ability and willingness to undertake further development.

• Works under pressure without negative impact.

• Develops and maintains co-operative working relationships.

• Good team player; contributes to and assists co-workers.

• Initiative to work unsupervised and be self motivated.

AR RAHIQ PTE. LTD.

Job Description

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.

• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.

• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.

• Prepare sales presentations and other sales tools.

• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.

• Initiate sales activities, strategies, and sales plans required to build brand visibility.

• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.

• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.

• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.

• Attend trade shows and other marketing events and represent the organization.

• Evaluate the performance of the sales team and seek ways to improve the team’s performance.

• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.

• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.

• Proven work experience in marketing and achieving set targets.

• Excellent communication skills, both written and verbal communication.

• Ability to lead and motivate a sales team, and put in place measures to retain a great team.

• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.

• Excellent selling skills, people-oriented, and ability to motivate a team.

• Ability to identify potential areas of growth and identify new business partnership opportunities.

• Strong organization skills and multi-tasking skills.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

MetroResidences

About MetroResidences

Job Description

Sales Assistant Manager
Job Description

We are seeking a motivated and detail-oriented Sales Assistant Manager to support our sales and operations team in delivering excellent guest experiences and driving revenue performance.

• Handle guest inquiries through multiple channels, ensuring timely and accurate processing of reservation requests
• Manage invoicing and billing processes to ensure accuracy of customer accounts and records
• Implement pricing strategies and promotional initiatives to maximize revenue and occupancy rates
• Monitor occupancy levels and support demand forecasting to optimize room availability and performance
• Deliver high-quality customer service and resolve guest complaints or issues related to reservations
• Coordinate with housekeeping and customer service teams to ensure apartments are prepared according to guest requirements
• Provide guidance and support to sales team members to improve performance and service quality

• Experience in hospitality, serviced apartment, or hotel operations is preferred
• Strong communication and customer service skills
• Ability to handle multiple tasks in a fast-paced environment
• Detail-oriented with good analytical and problem-solving skills
• Team player with leadership potential

• Role involves supporting both sales operations and guest service excellence
• Responsibilities may be adjusted based on business needs, performance, and company requirements

HEN LE SHAN PTE. LTD.

Job Description

Job Summary

The Sales Supervisor is responsible for overseeing the daily operations of the sales team to ensure performance targets are met or exceeded. This role involves coaching sales representatives, monitoring performance metrics, implementing sales strategies, and ensuring high levels of customer satisfaction. The ideal candidate has strong leadership skills, excellent communication abilities, and a passion for achieving sales goals.

Key Responsibilities

• Supervise and lead a team of sales representatives.
• Monitor daily sales performance and provide regular reports to management.
• Set sales targets and assist the team in achieving them.
• Train, mentor, and motivate sales staff to improve performance and productivity.
• Develop and implement sales strategies to increase revenue.
• Resolve customer complaints and issues in a timely and professional manner.
• Coordinate with other departments (e.g., Marketing, Operations) to ensure smooth business operations.
• Conduct regular sales meetings and performance reviews.
• Stay updated on industry trends and competitor activities.
• Ensure adherence to company policies and compliance standards.

Requirements

• Proven experience in a sales or customer service role, with at least 3 years in a supervisory capacity.
• Strong leadership, interpersonal, and organizational skills.
• Excellent verbal and written communication skills.
• Ability to analyze data and make strategic decisions.
• Ability to work under pressure and meet deadlines.

BRANDOVA

Job Description

Location: Singapore | Full-time | Entry-Level

Full-Time | Training Provided |

Looking to kickstart your career in marketing with real, on-ground experience?

Join us and work with brands through events, roadshows, and face-to-face campaigns, where you’ll build practical skills fast — not just sit behind a desk.

As we grow, we are looking for someone:

Who enjoys engaging and interacting with customers in person

Who creates positive brand experiences

Who works well with different people as a team

Who can support team’s sales production and growth

No experience? No problem!

Personalised training provided

Gain on-site experiences and communication skillsets

What you’ll get:

Attractive incentives & bonuses

Clear career progression and personal development

Work-hard, play hard team environment (Team outings / hangouts)

If you're looking for a vibrant and hands-on role that helps you grow professionally while having fun, this could be your next step.

Apply now to find out more!

BRANDOVA

Job Description

📍 Location: Singapore | Full-time | Entry-Level

Full-Time | Training Provided |

Looking to kickstart your career in marketing with real, on-ground experience?

Join us and work with brands through events, roadshows, and face-to-face campaigns, where you’ll build practical skills fast — not just sit behind a desk.

As we grow, we are looking for someone:

💼 Who enjoys engaging and interacting with customers in person

💼 Who creates positive brand experiences

💼 Who works well with different people as a team

💼 Who can support team’s sales production and growth

No experience? No problem!

✅ Personalised training provided

✅ Gain on-site experiences and communication skillsets

What you’ll get:

🚀 Attractive incentives & bonuses

🚀 Clear career progression and personal development

🚀 Work-hard, play hard team environment 🤝 (Team outings / hangouts)

If you're looking for a vibrant and hands-on role that helps you grow professionally while having fun, this could be your next step.

Apply now to find out more!🔍👀

1 OAK Thailand Co.,Ltd

Job Description

Cluster Reservation and E-commerce Manager

Business: Hotel

Job Summary:

The Cluster Reservation and E-commerce Manager is responsible for leading and managing the reservations team across multiple properties, ensuring efficient operations, maximizing revenue, and delivering excellent customer service. This role also drives the e-commerce strategy, overseeing online distribution, channel management, and digital sales performance. The ideal candidate must have strong knowledge of Opera Cloud and experience in hotel revenue systems.

Key Responsibilities:

Reservations Management

• Oversee the daily operations of the reservations department across multiple hotels.

• Ensure accuracy of reservations, group bookings, and special requests.

• Train, supervise, and evaluate reservation agents to maintain high service standards.

• Monitor booking patterns and adjust strategies to optimize occupancy and revenue.

• Ensure compliance with company policies and procedures.

E-commerce & Distribution

• Manage and optimize all online distribution channels (OTA, GDS, brand website, etc.).

• Monitor and update room rates, availability, and promotions in Opera Cloud and channel managers.

• Collaborate with Revenue Management and Sales teams to execute pricing strategies.

• Analyze e-commerce performance, conversion rates, and market trends to improve sales.

• Ensure online content (descriptions, photos, promotions) is accurate and competitive.

Revenue & Reporting

• Support the development and execution of revenue management strategies.

• Prepare and present performance reports on reservations, occupancy, and online sales.

• Identify opportunities to increase revenue through effective distribution and upselling.

Qualifications:

• Bachelor’s degree in Hospitality Management, Business Administration, or related field.

• Minimum 3–5 years of experience in hotel reservations, revenue, or e-commerce.

• Experience in Opera Cloud PMS is required.

• Strong understanding of hotel distribution systems, OTAs, and channel managers.

• Excellent communication, leadership, and problem-solving skills.

• Strong analytical and data-driven decision-making abilities.

• Ability to manage multiple properties in a cluster environment.

Skills & Competencies:

• Proficiency in Opera Cloud and other hotel management systems.

• Knowledge of e-commerce tools, digital marketing, and online sales strategies.

• Strong organizational and multitasking skills.

• Customer-oriented mindset with attention to detail.

• Fluency in English (both written and spoken).

Dorsett Hospitality International Services Limited

Dorsett Hospitality International is one of the fastest-growing hotel groups in Asia. With 54 properties in 21 major cities across Mainland China, Hong Kong, Australia, the United Kingdom, Malaysia, Singapore, Japan and Continental Europe, we offer a diverse international footprint alongside our strategic partners Palasino Group and AGORA Hospitality Group. Our four core brands – Dorsett Hotels, Dao by Dorsett, d.Collection and Silka Hotels – aim to provide exceptional guest experiences while making positive impacts in our local communities.

Job Description

Role Overview:

The Group Director of Revenue Management is responsible for leading and implementing the global revenue management strategy for the Group's hospitality portfolio. This role oversees revenue performance across various properties and regions worldwide, ensuring optimal pricing, effective inventory control, a strong distribution strategy, and maximizing total revenue in alignment with the Group's commercial objectives.

Key Responsibilities:

• Develop, implement, and lead the Group’s revenue management strategy across all properties and regions globally.

• Oversee revenue performance for multiple hotels and brands to shape promotional activities, discount structures, and channel strategies.

• Establish and standardize revenue management policies, processes, analytics, and reporting frameworks across regions.

• Provide strategic guidance to regional and property-level revenue management teams, ensuring consistency while allowing for local market adaptations.

• Analyze market trends, demand patterns, competitor activity, and regional dynamics to optimize pricing and distribution strategies.

• Collaborate closely with Sales, Marketing, Distribution, and Operations teams to drive overall revenue growth.

• Lead forecasting, budgeting, and long-range revenue planning at the group level.

• Drive the effective use of revenue management systems, data analytics tools, and technology platforms.

• Mentor, develop, and lead a high-performing global revenue management team that operates across different time zones and cultures.

• Present performance insights and recommendations to senior leadership and key stakeholders.

Job Requirements:

• Bachelor’s degree in Hospitality Management, Business, Finance, or a related field; an MBA or equivalent is a plus.

• A minimum of 10 to 15 years of progressive experience in revenue management within the hospitality industry.

• Proven experience managing multiple properties, preferably at a regional or group level.

• Demonstrated ability to manage revenue strategies across various regions and international markets.

• Strong leadership background with experience overseeing diverse teams across different countries and cultures.

• In-depth understanding of global distribution channels, revenue management systems, pricing strategies, and market analytics.

• Exceptional analytical, strategic thinking, and problem-solving skills.

• Excellent communication and stakeholder management abilities.

• Capacity to work effectively in a fast-paced, global environment with frequent collaboration across regions.

Dorsett Hospitality International Services Limited

Dorsett Hospitality International is one of the fastest-growing hotel groups in Asia. With 54 properties in 21 major cities across Mainland China, Hong Kong, Australia, the United Kingdom, Malaysia, Singapore, Japan and Continental Europe, we offer a diverse international footprint alongside our strategic partners Palasino Group and AGORA Hospitality Group. Our four core brands – Dorsett Hotels, Dao by Dorsett, d.Collection and Silka Hotels – aim to provide exceptional guest experiences while making positive impacts in our local communities.

Job Description

SCOPE OF WORK

As the Brand Marketing Lead, this role is responsible for the development, execution and management of comprehensive branding initiatives for the Group’s portfolio. This includes overseeing all branding efforts to the group’s four hotel brands, F&B brands and any other upcoming/relevant brands. It plays a pivotal role in shaping and executing the brand strategy and aligning it with the Group’s vision to expand its franchise models. This role will also manage brand touchpoings across hotels as well as digital presence, including websites, social media channels and marketing communications to drive brand exposure and awareness.

DUTIES & RESPONSIBILITIES

• Lead the strategic development and execution of brand marketing initiatives across the Group’s hotels and F&B brands, ensuring brand consistency and visibility across all touchpoints.

• Conduct in-depth brand audits to assess the current positioning, messaging and visual identity of each brand, identifying opportunities for innovation and improvement.

• Present brand insights, market trends and performance updates to senior leadership, hotel GMs and hotel marcoms to inform strategic decision-making.

• Oversee the creation and management of the brand identity for Dorsett Hospitality International and its portfolio of brands, including the development of new brands.

• Direct the production of high-quality brand collateral and promotional materials, ensuring alignment with brand standards and objectives.

• Support new hotel openings by coordinating branding and marketing efforts, ensuring brand consistency across all touchpoints.

• Collaborate with internal teams and external partners, including media agencies, PR agencies, e-marketing agencies, and design/creative agencies, to execute integrated marketing campaigns.

• Serve as the Brand Ambassador, upholding brand standards and acting as a key brand advocate both internally and externally.

• Manage the brand’s PR efforts to support hotel activations and brand visibility.

• Develop and execute the group’s social media strategy, driving engagement and brand awareness through targeted content and campaigns.

• Foster direct connections with guests and clients via effective direct marketing campaigns, enhancing loyalty and engagement.

• Plan, organize, and oversee high-impact photography and videography sessions for hotels, ensuring the creation of brand-appropriate media assets for digital, print and PR use.

• Regularly update brand websites with fresh, on-brand content, collaborating with property and corporate teams to maintain alignment with evolving brand messaging.

• Develop both short and long-term brand marketing plans, including budgets, timelines, and project deliverables, to ensure successful implementation across the organization.

• Provide guidance and support to hotel-level marketing teams, ensuring alignment with the broader brand strategy and objectives.

• Maintain close communication with hotel General Managers (GMs) and other stakeholders to ensure successful execution of brand marketing projects and events.

LINE MANAGEMENT:

• Work closely with the Director of e-Commerce.

• Work closely with the Director of Loyalty Marketing in engaging and enhancing relationships with the repeated guest segment through essential marketing and partnership support.

• Work in tandem with Regional Director of Marketing & Communications and hotel level Marketing & Communications teams to ensure alignment of brand presentation and communications.

OTHERS:

Job Requirements

• Education Leve: Degree

Field of Study

• Marketing, public relations, journalism or communications OR related experience in public relations, excellent speaking skills and a strong ability to write, edit and do research.

Year of Experience

• A minimum of 7 to 10 years of progressive experience within the hospitality industry.

Other Professional Qualifications / Technical Skills / Knowledge required

• Hands-on experience in various analytics models including Google Analytics, social media and other e-Marketing vehicles.

• Demonstrates ability to think strategically, think conceptually, executive effectively, work under constant deadline pressure and manage multiple projects, in some cases, across multiple time zones.

• Proven experience leading, driving and measuring virtual teams towards common goal.

• Knowledge and skills in budget management.

• Excellent oral and written communications, organizational and interpersonal skills.

• High levels of tact and diplomacy and fine-tuned consultative skills.

• Excellent analytical, report writing and presentation skills.

• Matured, committed, self-motivated and responsible with good working attitude.

• Have team-oriented mind-set, but able to project lead/work independently.

• Clear understanding of effective offline and online communications.

• Strong focus and attention to detail, with the ability to adapt quickly to changing priorities.

• Candidates with less experience will be considered for the position of Assistant Director of Brand Marketing.

Four Seasons Hotel Hong Kong

Job Description

About Four Seasons Hotels and Resorts:
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About Four Seasons Hotel Hong Kong:
In the very heart of the city and on the edge of Victoria Harbour, Four Seasons is surrounded by Hong Kong’s consummate business and leisure attractions. From its award-winning spa to innovative Michelin-starred chefs, Four Seasons is the superlative destination for high fliers and high society from Hong Kong and abroad.  A buzzing powerhouse of business success. The best central location for Hong Kong leisure explorations. A multi-starred world famous culinary destination. Victoria Harbour views and fully engaged, highly effective employees make this truly one of the great hotels of the world.

What you will do:

• Proactively prospect, solicit, and book catering business from all lead sources (inbound, outbound, RFP sites, planners, direct clients, etc.).

• Respond promptly and professionally to all phone, email, and walk-in catering inquiries.

• Collaborate with the Sales and Catering teams to optimize function-space usage and maximize total revenue.

• Conduct engaging site tours for prospective clients, meeting planners, and wedding couples.

• Skillfully negotiate rates, terms, and services to achieve the highest possible revenue and profit while meeting client expectations.

• Confidently entertain and build relationships with clients as appropriate.

• Close bookings by effectively upselling all revenue centers (F&B, AV, décor, rooms, etc.).

• Immediately escalate any issues or unusual situations to the Director of Catering for quick resolution.

• Prepare and submit accurate monthly catering booking and pacing reports.

• Meet or exceed annual personal catering sales booking goals.

• Possess in-depth knowledge of the hotel’s event spaces, capacities, and the competitive market.

• Review all function-room setups and special requirements with the Banquet Manager and Head Houseman.

• Thoroughly proof and approve all Banquet Event Orders (BEOs), resumes, and daily/weekly event sheets for content and accuracy.

• Contribute ideas and feedback to the annual catering marketing plan and budget.

• Develop and implement targeted sales initiatives and projects to grow volume and profit in assigned markets.

• Respond calmly and appropriately to any hotel emergency or safety situation.

• Perform additional tasks and projects as assigned by management
  

What you bring:

• Excellent reading, writing, and oral proficiency in the English language.

• 2 - 3 years of previous catering sales

• Strong selling, communication and interpersonal skills

• High level of creativity

What we offer:

• Competitive Salary, wages, and a comprehensive benefits package

• Excellent Training and Development opportunities

• Complimentary Accommodation at other Four Seasons Hotels and Resort

• Birthday Leave

• Complimentary Employee Meals

• Public Holidays
  

Schedule & hours:

• 5-Days work

• This is a full-time position

melopepo Pte Ltd

Job Description

Manager, Hospitality (MICE Sales)

Work Location: Fraser Residence River Promenade

Work Schedule:9am to 5.30pm

Job Description

1.       Business Development

-            Proactively identify and secure new MICE business opportunities through cold calling, social selling, and industry networking.

-            Represent Tuan Sing Hospitality at local and international trade shows to build a robust pipeline of leads.

-            Drive revenue targets by identifying untapped industries and niche markets.

2.       Account Management

-            Cultivate and maintain long-term strategic relationships with corporate clients, PCOs (Professional Conference Organisers), events & brand agencies across all industries

-            Act as a dedicated consultant for returning clients to ensure their evolving needs are met.

3.       Proposal & Contract Management

-            Craft compelling, tailored proposals that highlight the unique heritage value of the Jiak Kim space.

-            Lead site inspections that "wow" potential clients, showcasing the versatility of the venue.

-            Negotiate contracts and pricing to maximize profitability while ensuring client satisfaction.

4.       Operational Excellence

-            Collaborate closely with internal operation teams and event organisers to bridge the gap between sales promises and event execution.

-            Ensure a seamless handover of event details to ensure high-quality service delivery on-site.

5.       Market Intelligence & Reporting

-            Monitor competitor activities and MICE trends to keep our offerings competitive.

-            Maintain meticulous records of sales activities, leads, and client data within our Sales tracker.

Job Requirements

-            Minimum 3 years of proven sales experience, specifically within the MICE, Venue, or Hospitality sectors.

-            Diploma or bachelor’s degree in business, Marketing, Hospitality Management, or a related field

-            Proficiency in Microsoft Office Suite

-            Strong negotiation and "closing" skills.

-            Excellent interpersonal and communication skills (written and verbal).

-            Ability to think creatively to transform a heritage space into a client’s vision.

-            High level of autonomy, resilience, and a passion for the events industry.

Hotel Traveltine

Job Description

About the role

Hotel Traveltine Downtown Singapore, Trademark Collection by Wyndham. We are seeking a Reservation Manager to join our hospitality team. In this role, you will oversee the hotel’s reservation operations and lead a team of reservation agents to ensure operational efficiency and deliver exceptional guest service.

Reservations Manager

Key Responsibilities:

• Oversee the daily operations of the Reservations Department to ensure efficiency and service excellence.

• Respond to guest and business enquiries via telephone and email in accordance with hotel standards. Assess guest requirements and recommend suitable room types and rates in line with hotel strategy.

• Manage the reservation process to deliver a seamless booking experience and maximize guest satisfaction.

• Maintain strong relationships with key accounts, bookers, and business partners.

• Ensure timely, accurate, and professional communication with all internal departments to support smooth operations.

• Work closely with Front Office and Sales teams to enhance information sharing and improve arrival experience.

• Conduct pre-arrival checks for groups and FIT bookings, ensuring correct billing instructions, prepayments, profile tagging (company/TA), market segment and accurate reservation details.

• Provide ongoing training, supervision, and coaching to the reservations team to ensure quality performance and operational efficiency. Continuously monitor processes and implement improvements to enhance overall productivity and service standards.

• Ensure compliance with all hotel safety, security, and confidentiality policies.

• Perform other duties as assigned.

Requirements:

• Minimum 2 years of experience in a reservations preferably managerial role.

• Knowledge of Opera Cloud.

• Excellent verbal and written communication skills.

• Strong time management, planning, and coordination abilities.

• Sales- and service-oriented mindset.

• Ability to work independently and take initiative.

Bored Tacos

Job Description

Kitchen Crew / Cook – Bored Tacos Singapore (SG/PR/WP)

Location: Hougang/Arab St/Joo Chiat/Bedok/Pasir Ris
Job Type: Full-time / Part-time

About Bored Tacos

Bored Tacos is not your average taco joint—we bring bold flavors with a rebellious twist on work-life balance. If you thrive in a fast-paced kitchen and love making great food with a fun team, we want you!

Responsibilities:

• Prepare and cook tacos, sides, and other menu items according to recipes and standards

• Maintain cleanliness and hygiene in the kitchen, following food safety regulations

• Assist in ingredient prep, stock management, and kitchen organization

• Work efficiently during peak hours to ensure fast service

• Collaborate with the team to create a smooth and fun kitchen environment

Requirements:

• No experience needed—training provided (but kitchen experience is a plus!)

• Ability to work in a fast-paced environment and handle pressure

• A team player with a positive attitude and willingness to learn

• Must be able to work weekends and peak meal hours

• Passion for food, especially tacos!

Perks:

• Competitive salary & staff meals

• Fun, dynamic team with a chill yet hardworking vibe

• Growth opportunities within HardlyworkingCo

If you’re ready to sling some tacos and have a great time doing it, apply now

PARKROYAL COLLECTION Pickering Singapore

Sitting in the heart of the Marina Bay with panoramic views of the city skyline, PARKROYAL COLLECTION Marina Bay, Singapore is the country's first Garden-in-a-Hotel.

Job Description

Reporting to the Director of Sales & Marketing or designate, the Assistant Director of Sales will assist the Director of Sales to increase Corporate/MICE or Leisure client base through consistent solicitations while establishing trust and rapport with clients to generate and boost revenues for the Hotel. The Assistant Director of Sales is responsible to develop and foster business through pro-active direct sales, marketing, telemarketing, sales calls and site inspections of the hotel. This position requires to develop strategic action plans for hotel to drive measurable and incremental sales revenue.

Responsibilities:

• Responsible for designated portfolio for the hotel – industry expert in the portfolio.

• Clear understanding of the hotel’s business strategies then set goals and to determine action plans to meet those goals.

• Update action plans and financial objectives timely.

• Versatile in selling various components for the hotel (F&B / Catering /Weddings).

• Analyses current and potential markets/trends, coordinates all activities to maintain and increase revenue through added business volume and increase guestroom rate.

• Continuously solicits for new business that expands our client base using action plans focused on the market segment identified by the Director of Sales.

• Conducts daily sales calls, site inspections & entertainments to strengthen ties with Corporate/ MICE or Leisure clients.

• Provide after-sales service and in particular to ensure all guests feedbacks are brought to management’s attention and communicate with the respective departments for proper handling. Ensure that all feedbacks are reviewed, investigated and initiate follow-up action.

• Closely following up on all business leads within a 24 hour response time line to clients.

• Works closely with other sales associates and calls in on important customers and establishes multiple levels of contacts within the client’s organisation.

• Familiarize with latest market trends and new business development opportunities and activities.

• Work closely with Revenue Manager to ensure proposed rate negotiations meet the financial needs of the hotels.

• Always provide the highest quality of service to the clients.

• Practises professional account qualification on consistent basis.

• Attends tradeshows, travel functions, major business functions or as required/directed by the Director of Sales/ Director of Sales and Marketing.

• Responsible for an assigned sales target in accordance to market segment.

• Prepares periodic sales reports showing sales volume, potential sales and areas of proposed client base expansion.

• Takes ownership of daily sales activities and maximise the productivity by following a system of weekly and monthly action plans.

• Work closely with assigned buddy during absence & render assistance.

• Manages and develops relationships with key internal and external stakeholders.

• Able to network with clients during hotel events.

• Proficient in Compset hotel champion & market intelligence.

• Develop potential of others through coaching and development opportunities to build organization capability for the future.

• Provide supervision of job functions assigned to junior staff members and check the effectiveness to each staff when completed.

• Other duties assigned by the Director of Sales/ Director of Sales and Marketing when required from time to time.

Requirements

• Minimum 5 years of sales experience in similar capacity or at least 5 years as a Senior Sales Manager with luxury hotel.

• Driven, self-motivated individual with excellent interpersonal, oral and written communication skills.

• Good influencing skills and the ability to effectively deal with internal and external customers.

• An excellent team player who is able to work under pressure and committed to achieving timelines and revenue targets.

• Solid negotiation and presentation skills.

• Proficient in MS Office applications and hotel systems e.g. Opera Cloud & Delphi etc.

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified

Private Advertiser

Job Description

We are seeking an experienced and driven Director of Sales & Marketing to lead the Corporate and Events segment for an established hospitality group in Singapore. The ideal candidate will be responsible for driving corporate room sales, meetings, events and strategic partnerships while enhancing brand visibility and revenue performance.

Key Responsibility

• Develop and implement sales strategies to drive corporate accounts, MICE and event business

• Build and maintain strong relationships with corporate clients, event organizers, travel partners and agencies

• Identify new business opportunities and actively source for corporate and event leads

• Lead negotiations for corporate contracts, event packages and partnership agreements

• Prepare sales forecasts, budgets and reports for management review

• Lead and motivate the Sales team to achieve business objectives

Requirements

• Degree or Diploma in Hospitality, Marketing, Business or related field

• Minimum 8 years of relevant experience in sales in hospitality industry, preferably handling corporate room sales and event sales

• Strong network within the corporate and events industry in Singapore

• Proven track record in revenue generation and negotiation skills

• Self-drive, strategic thinker and team leader

SW Agency Co., Ltd.

Job Description

Cluster Director of Sales & Marketing, Luxury Resorts (Leisure & Consortia) 250-300K

Please contact: inf•@swagencyth.com

Job Description:

1. Strategic Commercial Leadership

• Develop and implement comprehensive annual business plans and financial budgets for the cluster.

• Analyze market trends, competitor activity, and customer feedback to adapt strategies in real-time.

• Ensure the properties achieve or exceed budgeted room nights, ADR, and RevPAR targets.

1. Brand Positioning & Marketing

• Oversee the execution of high-end marketing campaigns, digital strategies, and social media presence consistent with luxury brand pillars.

• Act as the primary brand guardian, ensuring all communications reflect the "Ultra-Luxury" status.

• Maintain strong relationships with key media outlets, influencers, and luxury lifestyle partners.

1. Sales & Business Development

• Lead the cluster sales team in identifying and penetrating new market segments (Wholesales, MICE, Leisure, Corporate).

• Manage high-level relationships with Key Accounts, Luxury Travel Consortia, and Wholesalers.

• Personally handle high-value negotiations and VIP site inspections.

1. Team Management & Development

• Mentor and lead a diverse team of Sales, Marketing, and PR professionals across multiple properties.

• Foster a culture of excellence, accountability, and continuous professional growth.

• Conduct regular performance reviews and identify talent for internal succession planning.

1. Revenue Optimization & Reporting

• Work closely with the Revenue Management team to optimize pricing strategies and distribution channels.

• Provide accurate forecasting and detailed monthly reports on commercial performance to ownership and corporate offices.

1. Sales & Marketing Management

• Set sales targets, KPIs, and budgets for each property and monitor performance regularly

• Ensure effective market segmentation, pricing strategies, and promotional plans

• Lead brand positioning, digital marketing, PR, and communication strategies consistently across the cluster

1. Leadership & Talent Development

• Lead, mentor, and inspire Cluster and property-level Sales & Marketing teams

• Build a luxury-driven, performance-oriented commercial culture

• Develop future commercial leaders through coaching, training, and succession planning

Qualification:

• Bachelor’s degree in Hotel Management, Business Administration, Marketing, or a related field. An MBA is highly preferred.

• A minimum of 6-10 years in Sales & Marketing within the hospitality industry, with at least 5 years in a senior leadership role (Director level) overseeing luxury 5-star properties.

• Market Knowledge: Deep understanding of the global luxury travel market, including high-net-worth individual behaviors and luxury travel agency both Thai & International networks.

• Communication: Proficiency in a second or third language is a significant advantage in the luxury sector.

• Technical Proficiency: Advanced knowledge of CRM systems (e.g., Salesforce), Property Management Systems (Opera), and Revenue Management software, Social Network.

• Leadership Style: High emotional intelligence, capable of influencing stakeholders at the ownership and corporate levels.

Loulouca Pte. Ltd.

Job Description

About the company

Loulouca is a contemporary dessert house built on precision, intention, and continuous improvement. We believe great work comes from consistency, attention to detail, and a willingness to learn.

As part of our opening team, you will play a key role in shaping our standards and culture from day one. We value positive, upbeat energy, strong teamwork, and a shared commitment to taking ownership of your work. 

Role: Hostess/ Reservations manager

Salary: $2,800 - $3,200 / month basic 

Work schedule: 5 days workweek, 8 hour per day 

Location: Ann Siang Hill 

Start: 27 July 2026

Role overview: 

We are looking for a hostess to manage guest flow across both takeaway and dine-in operations. This role sits at the front of the experience—handling reservations, managing waitlists, and guiding customers through our products with clarity and confidence. You will be responsible for creating a strong first impression while ensuring service runs smoothly and efficiently. This role requires a positive, upbeat energy and the confidence to engage with guests naturally.

Key responsibilities 

• Attend to customers looking to purchase takeaway items

• Explain cakes and products clearly and confidently

• Engage customers in a warm, approachable, and proactive manner

• Guide customers in their selection where needed including dietary requirements

• Greet guests warmly and professionally upon arrival

• Communicate accurately if guests have questions regarding take away items

• Manage seating flow and guide guests to their tables for dine in service

• Maintain awareness of table status and service timing

• Manage dine-in reservations and booking systems

• Handle walk-ins and organise waitlists effectively

• Communicate accurate waiting times and manage guest expectations

• Optimise table allocation to support smooth service flow

• Manage pre-order pickups and ensure accurate handover to guests

• Pack pre order cakes carefully, maintaining presentation and quality

• Ensure all orders are prepared and handed over correctly

• Act as a central point of communication between guests and the team

• Maintain a calm, organised, and welcoming front-of-house environment

• Guide and train new team members / part timers

Requirements

• Prior F&B, hospitality, or customer-facing experience preferred

• Strong communication and interpersonal skills

• Comfortable managing multiple responsibilities simultaneously (guests, reservations, takeaway)

• Organised and detail-oriented, especially with bookings and pre-orders

• Confident interacting with customers in a high-touch environment

• Good communication and teamwork skills

• Ability to work on weekends and public holidays

Please send your resume to hr•@loulouca.com

Jamira Holdings

Job Description

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.

• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.

• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.

• Prepare sales presentations and other sales tools.

• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.

• Initiate sales activities, strategies, and sales plans required to build brand visibility.

• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.

• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.

• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.

• Attend trade shows and other marketing events and represent the organization.

• Evaluate the performance of the sales team and seek ways to improve the team’s performance.

• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.

• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.

• Proven work experience in marketing and achieving set targets.

• Excellent communication skills, both written and verbal communication.

• Ability to lead and motivate a sales team, and put in place measures to retain a great team.

• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.

• Excellent selling skills, people-oriented, and ability to motivate a team.

• Ability to identify potential areas of growth and identify new business partnership opportunities.

• Strong organization skills and multi-tasking skills.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

CHRIS COMM PTE. LTD.

Job Description

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.

• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.

• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.

• Prepare sales presentations and other sales tools.

• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.

• Initiate sales activities, strategies, and sales plans required to build brand visibility.

• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.

• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.

• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.

• Attend trade shows and other marketing events and represent the organization.

• Evaluate the performance of the sales team and seek ways to improve the team’s performance.

• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.

• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Proven work experience in marketing and achieving set targets.

• Excellent communication skills, both written and verbal communication.

• Ability to lead and motivate a sales team, and put in place measures to retain a great team.

• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.

• Excellent selling skills, people-oriented, and ability to motivate a team.

• Ability to identify potential areas of growth and identify new business partnership opportunities.

• Strong organization skills and multi-tasking skills.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Fly East 2022 Limited

Job Description

FLYEAST 2022 LTD., a leading travel agency serving the Israeli market, specializes in creating bespoke travel packages for families and couples. Our comprehensive offerings include accommodations, air travel, attractions, and transportation across Thailand. We set ourselves apart by delivering exceptional customer experiences in Hebrew, all while offering rates that outshine those of online travel agencies.

Your responsibilities :

- Book hotels, ground services, and domestic flights.

- Contact hotel, ground services, for all related matters (quotation, any inquiries, cancelations, emergencies, etc.)

- Create booking vouchers and send to related suppliers to confirm booking.

- Communicate with sales regarding price, inquiries, limitations etc. from all suppliers.

- Be on standby (Line & WhatsApp) to give instant messages and reply to requests from suppliers and sales team.

- Follow up on confirmations and invoices from suppliers.

- Manage emergency requests after hours on a rotating basis.

- Communicate with accounting for all related issues.

-Entry in log book to keep track of all the bookings made and its progress (hotels, ground service, flights, etc.) as well as follow up tasks.

Qualifications :

- Bachelor’s degree in a related field

- At least 3 years of experience in the same position, travel agency or hotel preferred

- Strong written and spoken English skills

- Able to thrive in a fast-paced, high-pressure environment

- Customer-focused with a commitment to service excellence

- High attention to detail and strong time management skills

- Ability to work independently or as part of a team .

- Willing to work shifts on weekends or public holidays as needed

- Recent graduates are encouraged to apply

- Immediate start is a plus

***Have full working rights for Thailand only***

Flyeast 2022 Limited

Location: Charn Issara Tower 2, Bangkok

Swire Hotels

SIX DISTINCTLY DIFFERENT PROPERTIES, TWO HOTELS BRANDS, ONE GROUP.

Job Description

Here at Upper House Hong Kong, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun.

With a dynamic culture and an open door for your feedback, you're not just filling a role — you're owning it. We provide the training and the freedom for you to flourish, with leaders who support and encourage you. The difference is you. Everyday is a fresh page in our collective story.

Ready to join us at Upper House Hong Kong?

Upper House Hong Kong conjures a sense of tranquillity with the warmth of a private residence. Overlooking Hong Kong’s bright lights from above Admiralty’s Pacific Place, our House has 117 rooms. Bespoke service, well-crafted natural materials and a design aesthetic based around the ‘Upward Journey’ creates a timeless serenity that flows through the different rooms of our House.

Job Overview

This role manages all initiatives related to revenue generation and distribution channels to maximise profitability of our hotels. We strive to acquire business by achieving the hotel yield, directing sales activities and implementing marketing plan. Those who are thrive on challenges and are passionate about meeting new people will enjoy this role.

Key Responsibilities

Welcome to the core of what being an E-Commerce Manager is all about!

Here's the quick lowdown on what you'll do day-to-day:

• Formulate and execute room sales strategies and promotional campaigns across direct channels (website and WeChat Mall) to drive revenue

• Monitor and optimize performance of OTA partners and other distribution channels. Build and maintain strong partnerships to negotiate opportunities, manage relationships, and collaborate on promotional campaigns that align with our luxury brand positioning

• Identify and create cross-promotional opportunities with strategic third-party sites, agents, and sister properties, ensuring brand consistency and revenue growth. Assist in developing new products

• Oversee and maintain the property’s brand website, WeChat Mall, SEO/SEM, and other e-commerce touchpoints with Marketing Team

• Ensure all content, pricing, and offers are aligned with commercial objectives and seasonal marketing plans

• Analyze customer data, booking trends, and channel performance metrics. Provide actionable insights to the Revenue and Sales teams to adapt pricing, forecast and refine strategies that enhance conversions, improve customer retention, and identify expansion opportunities

• Maintain a close, collaborative working relationship with the Marketing team to jointly develop and timely online advertising and marketing strategies based on targeted market segments and seasonal demand. Partner seamlessly with Operating teams to deeply understand hotel products and ensure smooth operations

• Submit monthly sales activity reports, presentations and perform other assigned duties

Requirements

Here's exactly what you need to excel in this role:

The Non-Negotiables (Must-Haves):

• A degree in Marketing, Communications, E-Commerce, or a related discipline, with at least 3 years of experience in luxury hotel marketing or e-commerce, and a strong understanding of the travel, hotel, and OTA landscape

• Solid familiarity with AI-driven search trends and Generative Engine Optimization (GEO), combined with sharp analytical thinking and the agility to develop deep expertise quickly

• A proven track record of delivering projects and campaigns that generate measurable commercial impact, with the ability to translate brand positioning into compelling and effective online strategies in close partnership with Revenue and Marketing teams

The Cherries on Top (Nice-to-Haves):

• Highly self-motivated, resilient under pressure, and an excellent team player with outstanding communication and interpersonal skills, able to build trusted relationships across Revenue, Marketing, Sales, and Operation teams

• An established network or strong partnerships within the agent and platform ecosystem, with demonstrated success in nurturing relationships and identifying new collaboration opportunities

We've kept it short and sweet – just the essentials you'll need.

What We're Looking For: The Soul Behind the Skillset

Skills are teachable, but your spirit is what truly sets you apart. If you feel a connection with what we stand for, we're eager to meet you.

1. Adaptable Thinkers: You’re not just open to change; you thrive on it. The dynamic nature of our environment energizes you.

2. Feedback Enthusiasts: You value open communication and aren’t afraid to give or receive feedback to help us all grow together.

3. Passionate Pioneers: You bring more than skills; you bring energy and zeal to make a difference every day, connecting with a team that does the same.

Pause for a second before you hit 'apply.' Do these values align with your own? Is this the team you've been wanting to join? If your answer is a clear 'YES,' we're excited to get to know you better.

Benefits

For Every Member of Our Family:

• Enjoy COMPLIMENTARY room nights at all of our hotels b’cause, who doesn’t love to travel?

• Enjoy discounts at our restaurants, bars, and spa -- at all locations!

• Join our wellness programme to elevate your mental and physical wellbeing!

• Be welcomed for the stylish you, if you got accessories, hair dyes or tattoos!

Pan Pacific Hotels Group

Pan Pacific Hotels Group is a wholly-owned hotel subsidiary of Singapore-listed UOL Group Limited, one of Asia’s most established hotel and property companies with an outstanding portfolio of investment and development properties. Based in Singapore, Pan Pacific Hotels Group owns and/or manages over 35 hotels, resorts and serviced suites with over 11,000 rooms including those under development in Asia, Europe, Oceania and North America. The Group comprises three acclaimed brands: Pan Pacific, PARKROYAL COLLECTION and PARKROYAL.

Job Description

Position summary statement:

Reporting to the Director of Catering Sales, the Catering Sales Executive will provide administrative support and ensure day-to-day productivity and requirements of the team are achieved. To executing events to achieve revenue goals by upselling revenue generation.

Primary Responsibilities:

Administration

• To answer telephone calls professionally according to the established standards required.

• Respond promptly to email and phone enquiries for information and quotes.

• Data entry tasks for Catering Sales Team – Enquiries received

• Prepared proposals, agreements and raise complimentary room/vouchers in relation to catering function space bookings.

• Keeping records of sales target and actual figures and compiling them into reports for Director of Catering.

• To coordinate with relevant supporting departments for internal functions/trainings and assist with venue blockings.

• Prepare and distribute Banquet Event Order and change log accordingly to 3 times a day and last minute.

• Prepare daily events summary report, 14 Days Forecast, daily site inspection via Tablecheck, floor plans via Social tables, table menus and food tags.

• Processing purchase requisitions for items purchased for each event and ensure purchase requisition raised and are recorded properly for month-end accrual.

• To stock check and control events operating materials and equipment in office such as collaterals, stationery, printing supplies, etc. are readily available.

• To assist in daily catering and sales administrative work assigned and any ad hoc requirements from Director of Catering.

• Fully complies with Opera Cloud (OSEM) systems

Sales & Events Functions

• To assist to coordinate on events assigned by Director of Catering.

• Execute and support all catering related activities

• Gain excellent knowledge of the hotel facilities and services with PPHG and apply that knowledge in selling against competitors.

• Create excellent client relationship through attention to details; prompt follow up and empathy for customer perceptions and needs whist maintaining professionalism.

• Assist with site inspections at the hotel level.

• Conduct telesales activities at the direction of the Director of Catering

· Established good working relationship with Banquet Operation, Room sales as well as other related Departments.

Markono Group Pte. Ltd.

Job Description

At Markono Group Pte Ltd, we believe in making knowledge available to everyone.

For centuries, the written word has had the profound ability to impart knowledge, spur imagination and fuel dreams.  As the demand for knowledge, information, and entertainment soars, our story is about leaving positive imprints on the world by shaping the future of reading; inspiring and empowering the world’s readers.

Our team of printing and supply chain experts share our commitment to creating unbridled access to global knowledge, and are equally determined to create solutions that make high-quality books accessible.  With unwavering commitment to innovation, we open doors to a universe of imagination.

We keep you reading.

Key Responsibilities:

• Develop and establish new business opportunities by identifying potential clients

• Proactively explore and expand new revenue streams to drive business growth

• Manage and grow opportunities within an existing customer portfolio, ensuring ongoing engagement and satisfaction

• Build and nurture strong, long-term customer relationships by understanding client needs and providing tailored solutions

• Achieve sales forecasts and revenue targets set by management

• Prepare competitive, compelling proposals, tenders, quotations, and presentations that align with customer requirements

• Provide regular updates and reports to management on the competitive landscape, industry trends, and relevant developments

• Coordinate closely with the operations team to manage print jobs efficiently, ensuring timely delivery and customer satisfaction

• Collaborate with internal departments such as production, logistics, and finance to consistently meet deadlines and maintain quality standards

• Ensure compliance to the requirements set in the Quality Management System, FSC COC Management System; Environmental, Health & Safety Management System, and any other management systems deem related to this industry

Qualifications & Requirements:

• Bachelor’s degree or Diploma in Sales & Marketing, Business Administration, or a related field, or equivalent professional experience

• Minimum of 3 years of experience in sales, account management, or business development

• Proven track record of managing key accounts and solving client-related issues

• Demonstrates a dynamic and positive attitude with a commitment to delivering exceptional service quality and customer satisfaction

• Proficient in Microsoft Office Suite (Word, Excel, Outlook) with strong skills in Microsoft PowerPoint to design and deliver persuasive presentations

• Outstanding verbal, written communication skills, outgoing and capable of building strong relationships with clients and internal teams

• Comfortable engaging with diverse stakeholders, including senior management and technical teams

Markono is committed to fostering and cultivating a diverse and inclusive workplace. We believe that a diverse workforce is needed to drive innovation, grow, and succeed in today’s corporate climate. We recruit and select employees on the basis of merit (such as skills, experience or ability to perform the job), regardless of nationality, age, gender, marital status, pregnancy status, caregiving responsibilities, race, religion, language, disability and mental health conditions. Join us and thrive!

GD IDEAS CONSULTANCY PTE. LTD.

Job Description

• Oversee daily operations, ensuring smooth service delivery and adherence to restaurant standards.
• Monitor food quality, hygiene, and customer service standards.
• Ensure compliance with local regulations, including health, safety, and licensing requirements.
• Develop and maintain operating policies and procedures.
• Ensure outstanding customer service to enhance guest satisfaction.
• Address customer complaints and resolve issues promptly and professionally.
• Gather and act on customer feedback to improve service quality.
• Recruit, train, and manage staff, including Front of House (FOH) and Back of House (BOH) teams.
• Foster a positive work environment, promoting teamwork and staff engagement.
• Conduct regular performance evaluations and provide constructive feedback.
• Address staff concerns and resolve conflicts effectively.

Sales Executive

Job Description

Amara Singapore

Proudly Singapore-owned and managed, Amara is a collection of upscale hotels in international gateway cities. Amara Hotels are strategically located in vibrant urban areas that are rich with character and colour, while Amara Resorts are nestled in nature and tranquillity. Whether staying at an Amara Hotel or Amara Resort, guests become deeply connected to their surroundings. A people-centred approach ensures that guests leave feeling like family, with everlasting memories.

Job Description

Job Summary :

Maximize sales revenue and ensure Catering and Events are executed to guest satisfaction

Job Responsibilities :

• Formulate effective sales plans to maximize Catering and Events Revenue

• Achieve sales targets for events sales revenue

• Develop new business and manage existing accounts with a focus on building long term relationship

• Conduct site inspections with potential clients and provide necessary marketing collateral and information

• Prepare sales contracts and follow up on contract by engaging clients by ascertaining the customer's requirements

• Design and propose promotional packages for wedding and corporate events every quarter

• Prepare Banquet Event Orders

• Conduct pre-event briefings with various departments such as Front Office and F&B

• Gather feedback from guests

• Follow up on deposits made and ensure all payments are cleared after event

• Perform any other duties as assigned by management

Job Requirements :

• Working knowledge of MS office applications and Hotel Systems

• Strong problem solving and solutions provider

• High level of interpersonal skills

• Strong communicator and negotiator

• Meticulous

• Minimum 2 years of experience in hospitality

Fabristeel Private Limited

Headquartered in Singapore, Fabristeel is an international company with manufacturing and production facilities, supply chain networks, sales offices and service networks in a variety of countries worldwide.

Job Description

Job Responsibilities:

>  Driving Sales Growth: Achieving sales targets by acquiring new customers and expanding sales within existing accounts.

>  Product Performance & Quality: Ensuring that the application of products meets company standards for consistency and safety.

>  Client Satisfaction: Providing effective technical solutions and training support to ensure client loyalty and satisfaction.

>  Efficiency and Cost Management: Helping clients optimize their operations and reduce wastage, directly impacting the value proposition of the products sold.

Compliance: Ensuring all product applications and demonstrations adhere to safety and health regulations (e.g., HACCP)

>  Sales Demos & Product Application: Plan, prepare, and conduct high-impact culinary demonstrations (Individual Cooking Experiences - ICE) for potential clients, demonstrating how products solve their operational challenges.

>  Customer Consultation: Work with clients to adapt their menu items to new equipment or ingredients, ensuring improved quality and consistency.

>  Technical Support & Training: Provide post-sale support, including installation training, product operation, and maintenance guidance for dealers and end-users.

>  Sales & Business Development: Support the sales team by identifying potential prospects, fostering relationships, and conducting in-depth product presentations to win new accounts.

>  Market Analysis & Feedback: Stay updated on current food trends, competitor activities, and market demands to provide insights for future product development.

Job Requirements :

>  Culinary Experience: Strong background in professional kitchens (min. 3 years) with technical expertise in various cooking methods.

>  Sales/Communication Skills: Proven ability to communicate effectively, negotiate, and present products confidently.

>  HoReCa Expertise: Experience in the Hotel, Restaurant, and Catering (HoReCa) sector is highly preferred.

>  Technical Knowledge: Familiarity with high-end kitchen equipment, food technology, or ingredients.

>  Professional Qualification: A diploma in culinary skills or a related field is an advantage.

>  Mobility: Willingness to travel to client sites and work flexible hours, including some weekends.

>  Committed and with a willing to learn attitude.

The Pan Pacific Hotel Singapore

Based on the philosophy of providing personalised care from genuinely caring, Pan Pacific Singapore strives to be the hotel of choice for guests, associates and stakeholders. Over 300 valued associates form the team that distinguish the hotel and help create memorable experiences for guests. Because we believe that it’s all about the people. Because we genuinely care.

Job Description

We are looking for a Catering Sales Manager. You will play a pivotal role in developing new clients and retaining existing clientele in the various market segments for the purpose of selling catering/banqueting services of the Hotel. If you are an organized, detail-oriented individual with a passion for sales and events, we want you to be part of our growing team.

Job Description:

• Achieve the optimum departmental revenue targets.

• Achieve established performance benchmarks.

• Prospect and establish an expanding base of accounts in a specific relevant segment.

• Promote and encourage proper communication to all departments to maximise utilisation of available resources.

• Assist in the preparation of catering/banquet forecasts to monitor business flow accurately.

• Manage events functions to achieve the optimum departmental revenue targets.

• Negotiate and review packages offered to clients.

• Assist in creating and executing annual business plans, marketing plan and budgets.

• Promote guest satisfaction and encourage referrals.

• Handle feedback from guests.

• Represent the Hotel in trade shows and events as required.

Job Requirements:

• Diploma or Degree from a recognized hospitality / tertiary institution.

• 3 years or more experience in a similar role in a 5-star hotel with function rooms’ capacity of > 35,000 square feet.

• Proactive & responsible.

• Highly adaptable with the ability to direct changes.

Join our team and be part of an extraordinary journey to provide the pinnacle of luxury and service to our valued guests.

RB CAPITAL FARRER HOTEL PTE. LTD.

Job Description

Job Overview

As the Assistant Manager, Marketing, you will drive marketing effectiveness for the hotel, focusing on brand awareness, revenue generation, and public relations activities. You will report directly to the Cluster Marketing Lead while working independently to execute campaigns, manage digital and social media initiatives, and lead marketing efforts for the hotel's in-house restaurant. This role requires 3–5 years of marketing experience with prior exposure to Food & Beverage (F&B) marketing, ideally within hospitality, lifestyle, or standalone restaurant marketing.

At Holiday Inn we want our guests to relax and be themselves which means we need team members to:

• Be you – by being natural, professional and personable in the way you are with people

• Get ready – by taking notice and using your knowledge so that you are prepared for anything

• Show you care – by being thoughtful in the way you welcome and connect with guests

• Take action – by showing initiative, taking ownership and going the extra mile

Duties & Responsibilities

Marketing

• Execute the annual marketing calendar to ensure consistent messaging across all touchpoints with a focus on revenue generation.

• Implement hotel-wide campaigns and packages to meet brand targets and maximize ROI.

• Help manage and track the annual marketing budget, ensuring efficient use of funds.

• Coordinate with external partners and stakeholders to support win-win collaborations.

• Ensure all local marketing materials reflect brand voice and adhere to IHG brand standards.

• Execute social/digital activities and monitor guest experience via tools like Medallia.

• Collaborate with Revenue and F&B teams to identify business needs and co-develop targeted campaigns to drive demand during need periods.

• Support the optimisation of guest-facing digital & physical touchpoints across the guest journey.
  

F&B Marketing (Core Responsibility – Prior experience required)

• Lead the development and execution of a rolling 12-month marketing plan for the hotel's in-house restaurant, including daily offers, weekly specials, seasonal menus, and festive dining.

• Drive covers and revenue for the restaurant through targeted campaigns (e.g., new menu launches, happy hour promotions, set lunch/dinner pushes, weekend brunch).

• Manage end-to-end execution of F&B-related photoshoots, menu copywriting, and collateral production (e.g., table tents, digital menu boards, tent cards for rooms).

• Oversee marketing of any F&B loyalty initiatives (e.g., dining stamps, hotel guest discounts, referral promotions).

• Coordinate with the restaurant manager and service team to track campaign effectiveness (covers by session, no-show rates, average check, upsell rates) and optimize future promotions.

• Plan and execute F&B-focused events (e.g., chef's table dinners, wine pairings, festive set menus, guest chef collaborations) including guest list management and post-event coverage.

• Maintain a library of F&B assets (food photography, venue shots, chef profiles) for use across owned, paid, and earned channels.

• Manage partnerships with delivery platforms (GrabFood, Deliveroo, Foodpanda) and third-party booking apps (Chope, Quandoo, SevenRooms), including promotional campaigns and performance tracking.

• Track and report F&B marketing ROI, including cost per cover, redemption rates of F&B offers, incremental revenue per campaign, and return on delivery platform commissions.

Performance Marketing

• Support the analysis of paid search, display, remarketing, and metasearch campaigns.

• Execute strategies for bid optimisation, creative testing, and keyword/ad copy optimisation.

• Drive brand awareness online and generate leads/revenue for the hotel booking engine.

• Monitor KPIs to ensure ROI targets are met for paid media.

• Support in-house campaign management for metasearch channels.

• Measure and report digital activity performance.

• Analyse campaign data and market trends to provide actionable insights and recommendations for continuous improvement.

• Align digital campaigns with commercial priorities.

• F&B performance marketing: Manage paid social and search campaigns specifically for restaurant bookings, delivery promotions, and happy hour traffic; track CPA per dining booking and ROAS on delivery platform ads.

Content Marketing

• Strengthen customer relationships through social and earned media monitoring.

• Develop and implement KOL outreach programmes for Singapore and key source markets.

• Manage the social media editorial calendar and posting schedule.

• Copywrite eDMs and digital collaterals.

• Support IHG Rewards activations, tracking, and submissions.

• F&B content focus: Create and schedule platform-specific content for the in-house restaurant (Instagram Reels for signature dishes, Stories for daily specials); manage user-generated content campaigns (e.g., diner photo contests, guest reviews repurposing).

Accountability

Reports to the Cluster Marketing Lead and works closely with other members of the Cluster Marketing Team, as well as the wider Hotel teams i.e. F&B, Front Office. Interacts with guests, media representatives, influencers/KOLs, brand partners, event organisers, and community stakeholders.

Qualifications and Requirements

Preferred 3–5 years of marketing experience, with prior exposure to F&B marketing required (e.g., standalone restaurant, hotel F&B, food delivery platforms, lifestyle brand with a dining vertical). Diploma or Bachelor's degree in Marketing, Communications, Business, or related field is preferred.

Skills

• Strong copywriting and content creation skills, especially for F&B storytelling (menus, daily specials, chef narratives).

• Hands-on experience with social media tools (Meta Business Suite, Later, Canva) and analytics platforms (Google Analytics, Meta Ads Manager).

• Familiarity with F&B booking platforms (Chope, Quandoo, SevenRooms) and delivery aggregators (GrabFood, Deliveroo, Foodpanda).

• Basic graphic design or video editing skills (e.g., CapCut, Adobe Spark, Canva) are a plus.

• Excellent project management and ability to work independently.

Personal Attributes

• Self-starter who thrives working autonomously while reporting to a Cluster Marketing Lead.

• Passionate about food, beverage, and hospitality trends — understands what drives diners.

• Data-driven with strong commercial acumen (e.g., knows how to calculate cost per cover).

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

CONRAD SINGAPORE MARINA BAY

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Sales Manager – Weddings with Conrad Hotels and Resorts manages the Catering & Events sales operations to actively convert customer enquiries into confirmed sales.

What will I be doing?

As a Sales Manager - Weddings, you will manage all aspects of Catering Sales operations including the sales of wedding banquets, social events such as birthdays and anniversaries. He/She will interact frequently with customers and guests to learn about their needs and develop relationships from which to earn repeat and expanded business. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Maximize all wedding/social events revenue opportunities
• Review sales and other business plans, identify gaps and ensure proactive efforts to fill function space capacity and revenue to achieve optimum departmental revenue targets
• Understand the competitive marketplace and implement approaches to ensure the hotel stays ahead in the local market
• Work with superior in the preparation and management of the department’s budget
• Create a culture of high-quality standards for relationship building, customer service, selling techniques, and billing and processing contracts
• Assist in operation of banquet functions if any
• Conduct briefings and other meetings as needed to obtain optimal results
• Follow up on all enquiries
• Conduct site inspections and hotel familiarization
• Assist Senior Sales Manager for in-house wedding shows and other projects assigned
• Ensure all Delphi standards are followed

What are we looking for?

A Sales Manager - Weddings, serving Hilton Worldwide Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Demonstrated previous managerial or supervisory experience in Catering & Events Sales function in the wedding sector
• Passionate and drive for sales
• Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges
• Possess excellent communication and interpersonal skills
• Accountable and resilient
• Ability to work under pressure & well organized
• Flexibility to respond to a range of different work situations
• Ability to focus attention on guest needs, while remaining calm and courteous at all times.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• At least 3-5 years experiences in catering sales and in handling wedding banquets
• Knowledge of the hotel property management systems
• Previous experience in the same or similar role

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Accor Asia Corporate Offices

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, customer service skill training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.Every day we strive to make our guests Feel Welcome and our people Feel Valued.

Job Description

Raffles Hotel Singapore

Raffles Hotel Singapore welcomed guests in August 2019 after a careful and sensitive restoration breathing new life into its beautiful building. One of the few remaining great 19th century hotels in the world, the hotel is perfectly preserved both inside and out, giving it an intoxicating blend of luxury, history and classic colonial design. Its distinctive architecture, legendary heritage and iconic service continue to enthrall visitors while restored suites, new social spaces, restaurants and bars have been enhanced for discerning travellers.

Job Description

JOB SUMMARY

Reporting to the Guest Experience Manager, the Guest Experience Executive (Communications) will handle all inquiries, and coordinate communications to ensure a seamless and delightful stay for every guest. As the primary point of contact, he/she has a vital role in delivering outstanding hospitality and ensuring operational efficiency.

What you will be DOING:

· Provide exceptional guest service through prompt and courteous communication.

· Handle inbound and outbound calls, ensuring guests receive accurate and timely assistance.

· Resolve guest concerns with professionalism and efficiency, striving to exceed expectations.

· Assist guests with special requests, such as transportation arrangements and local recommendations.

· Liaise with housekeeping and other departments to ensure rooms are ready upon arrival.

· Act as a key point of communication between guests and other operating departments, facilitating smooth service delivery.

· Maintain accurate records of guest interactions and hotel operations for reporting and quality assurance.

· Stay abreast of the events and activities in the city that are of interest to the guests.

· Observe all brand/operating standards and/or LQA.

· Follow all workplace safety and security policies and procedures. Report accidents, injuries and incidents to security / talent & culture team immediately.

· Participate & contribute actively in all Corporate Social Responsibility and Sustainability initiatives organised by the Hotel.

· Perform any other duties and responsibilities that may be assigned.

Your experience and skills include:

· Diploma in Hospitality/Tourism or equivalent

· Minimum 2 years of relevant hospitality working experience appointment

· Strong human relations and influencing skills

· Strong communications (verbal and written), planning and coordination skills

· Ability to work independently and take initiative

· Strong time management skills

· Creative and resourceful

· Possess good local hospitality market knowledge

Flexible with working days and hours including weekends and public holidays

RISING DAY PTE. LTD.

Job Description

About Us
We are a growing gift company focused on creating meaningful, personalised gifts that bring joy to others. Every item we send out is prepared with care, and we take pride in getting the details right.

Our work can be fast-paced, especially during peak periods. We’re looking for dependable team members who can stay focused, work efficiently, and still maintain high standards even when things get busy.

If you enjoy hands-on work, are naturally organised, and don’t mind a role that requires both speed and attention to detail, we’d love to meet you.

Key Responsibilities

• Process and pack online orders accurately and efficiently
• Handle basic customer service enquiries (e.g. order updates, product questions) in a clear and polite manner
• Receive incoming stock, verify quantities, and store items properly
• Perform stock-taking and maintain organised inventory
• Keep the workspace clean, tidy, and efficient for daily operations
• Support day-to-day operational tasks as required

Requirements

• Commitment: Looking for long-term Part-Time staff
• Experience: No prior experience required – training will be provided
• Work Style: Able to work independently and perform under pressure when needed
• Traits: Responsible, detail-oriented, and able to work with speed and accuracy
• Mindset: Willing to learn, take instructions, and adapt during busy periods
• Skills: Basic computer skills for order processing, inventory updates, and listing management
• Communication: Able to communicate clearly in written English for customer enquiries

Work Details

• Work Schedule: 3 days work week
• Work Hours: 9 to 2pm
• Work from home is not available
• Peak Periods: Expect higher workload and longer hours during festive seasons
• Location: Woodlands (air-conditioned workspace)
• Salary: Will be based on experience

Interested?
If you’re someone who works well with both speed and precision, apply with us. We’ll be in touch if you’re shortlisted.

We’re looking for someone who understands that behind every gift is a customer waiting—and that makes every detail count.

1 OAK Thailand Co.,Ltd

Job Description

Key Responsibilities

• Revenue Optimization: Develop and implement pricing strategies to maximize revenue based on market trends and competitor analysis.

• Data Analysis: Analyze booking patterns, market trends, and demand factors to forecast revenue and adjust pricing strategies accordingly.

• Collaboration: Work closely with sales, marketing, and finance teams to ensure alignment of revenue goals and strategies.

• Performance Monitoring: Monitor key performance indicators (KPIs) such as average daily rate (ADR), revenue per available room (RevPAR), and occupancy rates to assess financial health and identify areas for improvement.

• Reporting: Prepare detailed financial reports and present findings to senior management, making recommendations for improvements based on data analysis.

• Inventory Management: Manage room inventory across various distribution channels to optimize sales and prevent overbooking or underselling.

• Promotional Strategies: Create and evaluate promotional plans to drive revenue during slow periods and enhance overall profitability.

Required Skills and Qualifications

• Educational Background: A bachelor's degree in finance, business, or a related field is typically required

• Experience: Proven experience in a revenue management role, preferably within the same industry (e.g., hospitality).

• Analytical Skills: Strong analytical and quantitative skills to evaluate sales trends and make accurate forecasts.

• Technical Proficiency: Familiarity with revenue management software and tools for efficient data processing and analysis.

• Communication Skills: Excellent communication and presentation skills to convey financial concepts and strategies clearly to stakeholders.

• Leadership Abilities: Strong leadership skills to guide and inspire a team in managing the company’s revenue effectively.

MOON HOLIDAYS COMPANY LIMITED

Job Description

About the role

As the Reservation Manager at MOON HOLIDAYS COMPANY LIMITED, you will play a crucial role in overseeing the efficient management of the company's reservation systems. This full-time position, based in Bangkok, will involve ensuring seamless customer experiences and driving the overall success of the company's travel services.

What you'll be doing

• Manage and oversee the reservation team, ensuring high levels of customer service and efficient booking processes

• Develop and implement strategies to optimize the reservation system and streamline booking workflows

• Analyze booking data and trends to identify opportunities for improvement and enhance the customer experience

• Collaborate with the sales and marketing teams to support promotional activities and new product offerings

• Ensure compliance with relevant industry regulations and the company's internal policies

• Provide training and support to the reservation team to continually improve their skills and knowledge

• Monitor and report on key performance metrics to measure the success of the reservation function

What we're looking for

• Significant experience (5+ years) in a reservation or customer service management role within the tourism or hospitality industry

• Proven track record of leading and motivating a team to deliver exceptional customer service

• Strong analytical and problem-solving skills to identify and implement process improvements

• Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams

• Proficient in using reservation management systems and data analysis tools

• Thorough understanding of industry trends, regulations, and best practices in reservation management

• Professional-level English skills in communication, writing, and reading

• Strong proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)

About us

MOON HOLIDAYS COMPANY LIMITED is a leading provider of travel and tourism services in Thailand. With a strong focus on customer satisfaction, we offer a wide range of holiday packages, hotel bookings, and other travel-related services to both domestic and international clients. Our mission is to be the preferred travel partner for our customers, delivering exceptional experiences and creating lasting memories.

Apply now to join our dynamic team and be a part of our exciting journey!

The Sanctuary Resort Pattaya, BW Signature Collection

Job Description

About the role

We are seeking an experienced Assistant Director of Sales (Hotel Business) to join our team at The Sanctuary Resort Pattaya, BW Signature Collection. This is a full-time position based in Chonburi, Chonburi. As the Assistant Director of Sales, you will play a crucial role in driving our hotel's sales and revenue growth, contributing to the overall success of our business.

What you'll be doing

1. Developing and implementing effective sales strategies to achieve revenue targets

2. Identifying and pursuing new business opportunities within the hotel industry

3. Maintaining and strengthening relationships with existing clients and partners

4. Overseeing the sales team, providing guidance, mentorship, and performance management

5. Analysing market trends and competitor activity to inform sales decisions

6. Collaborating with cross-functional teams to ensure seamless delivery of customer experiences

7. Reporting on sales performance and providing recommendations for continuous improvement

What we're looking for

1. Minimum 5 years of experience in a sales or sales management role within the hotel industry (Wholesale, Leisure)

2. Demonstrated success in achieving or exceeding sales targets and revenue goals

3. Strong interpersonal and communication skills, with the ability to build and maintain relationships with clients and partners

4. Proficient in sales forecasting, data analysis, and performance reporting

5. Excellent problem-solving and decision-making skills

6. Proven leadership abilities, with experience in managing and developing sales teams

7. Thorough understanding of the hotel industry, including market trends and best practices

What we offer

At The Sanctuary Resort Pattaya, BW Signature Collection, we are committed to providing our employees with a rewarding and fulfilling work environment. Some of the key benefits we offer include:

1. Competitive salary and performance-based bonuses

2. Comprehensive health and wellness benefits

3. Opportunities for professional development and career advancement

4. Discounts on hotel stays and dining at our resort

5. A supportive and collaborative team culture

About us

The Sanctuary Resort Pattaya, BW Signature Collection is a premier resort destination in Chonburi, offering a luxurious and rejuvenating escape for our guests. With our commitment to exceptional service and attention to detail, we have established ourselves as a leading player in the hotel industry. Join us and be a part of our continued growth and success.

Apply now to become our next Assistant Director of Sales (Hotel Business).

The Capitol Kempinski Hotel Singapore

Located in Singapore’s charming civic and cultural district, the iconic Capitol Building and Stamford House have been restored to unveil as The Capitol Kempinski Hotel Singapore. A quintessential masterpiece of beautifully conserved architecture uplifted with a modern touch and bespoke hospitality, this exclusive retreat promises luxury at its finest.

Job Description

Pavo Hospitality Solutions

Job Description

Cluster Revenue Manager

The Cluster Revenue Manager plays a key role in driving total revenue performance across the assigned portfolio by implementing effective pricing strategies, managing inventory, and leveraging data-driven demand forecasting.

With a primary focus on rooms revenue, this role also contributes to the optimization of ancillary revenue streams, including Food & Beverage, Spa, and other topline segments, ensuring a holistic approach to revenue maximization and profitability.

Job Responsibilities

A) Revenue & Yield Management

• Develop and implement pricing strategies to maximize rooms revenue.

• Monitor designated properties’ performance through key metrics (RevPAR, ADR, Occupancy, RGI).

• Manage room inventory across all distribution channels (Brand.com, OTAs, GDS, Direct Reservations).

• Oversee availability, length of stay, and rate restrictions to optimize occupancy and ADR performance.

• Continuously monitor competitor pricing, market dynamics, and major city-wide events to anticipate demand shifts and refine revenue strategies

• Ensure revenue management practices align with brand standards and owner expectations.

B) Forecasting & Reporting

• Prepare monthly forecasts for rooms revenue.

• Analyze pickup, booking pace, and market demand to adjust forecasts.

• Present monthly revenue performance reports to management and ownership.

• Provide insights and recommendations to the Cluster General Manager and Sales & Marketing team.

C) Collaboration

• Work closely with Sales & Marketing to align pricing with promotional activities.

• Drive collaboration with Reservations and Front Office teams to enhance upselling performance, implement effective overbooking strategies, and optimize inventory management, including static contracted rates and room type allocation, supported by data-driven insights.

• Coordinate with F&B team to monitor outlet/bar performance and recommend revenue opportunities (special menus, promotions, bundling with rooms).

D) Systems & Distribution

• Manage rate loading, inventory, and promotions in PMS, CM, IBE, RMS and BI tools.

• Ensure rate parity and accuracy across all online channels.

• Optimize visibility on OTAs, metasearch, and digital platforms.

E) Reservations, Front Office Operations & Team Management

• Lead and mentor the reservations team to ensure operational excellence.

• Maintain data accuracy and integrity across all reservation systems.

• Align team practices with current rate strategies and restrictions.

• Educate team members on property seasonality and demand patterns.

• Serve as the primary escalation point for complex inquiries and challenges.

F) Additional Responsibilities

• Track and analyze guest booking behaviors, cancellation patterns, and lead times.

• Support budgeting process with accurate data-driven revenue projections.

• Identify ancillary revenue opportunities (e.g., packages with dining, upsell offers).

• Ensure compliance with designated properties brand standards, policies, and procedures.

Job Requirements

• Bachelor’s degree in hospitality, Business, or related field preferred.

• Minimum 3-5 years’ experience in revenue management or reservations in a designated properties environment.

• Strong analytical and numerical skills with knowledge of revenue management principles.

• Proficiency in PMS, CM, IBE, RMS and BI tools.

• Proficient in Thai language and English language.

• Advanced skills in Excel, Power BI (or similar reporting tools).

• Strong communication and presentation skills.

• Detail-oriented, with the ability to work under pressure and make strategic decisions quickly.

Contact Details:

Email: admin@pavo-hospitality.com

Working Location: https://maps.app.goo.gl/zhzCQYKKhyGUmLg87

Minor International PCL.

Job Description

Hyatt Centric Victoria Harbour Hong Kong

With breathtaking views of Victoria Harbour, our lifestyle hotel in North Point is the ultimate launchpad for exploring Hong Kong’s vibrant mix of old and new. Discover local foodie favorites and Insta-worthy spots around the neighbourhood or go for a stroll along the waterfront promenade right in front of the hotel. Conveniently located on Hong Kong Island, steps away from major highway, MTR, ferry, bus and tram connections, the hotel is just 10+ minutes’ commute to / from key leisure and business destinations. The options are endless when you stay in the middle of the action at Hyatt Centric Victoria Harbour Hong Kong.

Job Description

Hyatt Centric Victoria Harbour Hong Kong is an abiding big family thronged with fueled enthusiasts! Care is at the heart of our business; we care for people so they can be their best!

Responsibilities

• Oversee and guide to formulate transient and hotel inventory restrictions and pricing strategies towards the goal of increasing market share and maximizing revenues for the hotel

• Ensure hotel’s sales strategy and pricing recommendations are implemented across all channels, Hyatt key revenue system and market segment

• Analyze and communicate results of strategies and tactics deployed on a monthly basis to regional team, hotels team and ownership group

• Ensure that each member of the team is deploying Hyatt corporate revenue management strategies, and following the standards outlined in the Revenue Management Standards and Procedures manual

• Oversee the relationship with OTA market manager to maximizing revenue and marketing exposure

• Oversee the revenue forecasting process for hotel to ensure that the accuracy of each forecast falls within Hyatt standards. Prepare the Annual Budget for hotel

• Work with Sales team to develop and implement coordinated group pricing and inventory strategies and appropriate booking guidelines

• Develop a coordinated pricing strategy for the sales team. Partner with the Sales leadership to ensure that each hotels strategy is aligned on an account-by-account basis

• Facilitate and lead weekly hotel Business Optimization Meeting in accordance with Hyatt Revenue Management standards

• Conduct regularly one on one meetings with General Manager and Director of Sales & Marketing to review past results and develop priorities for the next month/ quarter

Quantitative Dimensions

1. Market share as measured on the STAR report
2. Revenue performance as measured against the annual budget
3. Revenue Management Scorecard

Qualifications

• Minimum of 3 years’ experience preferred in managerial level position in hotel revenue management discipline 

• Bachelor’s Degree in Hospitality Management, Business, Economics, or a related field

• Proficient in Microsoft Office suite of applications such as Excel, Word, Access, PowerPoint and Outlook

• Technically skilled in managing all systems related to Revenue Management. These include but are not limited to Hotel Industry Revenue Management Systems, Central Reservation Systems, Property Management Systems, Sales and Catering Systems, Passkey and Cognos or another form of business intelligence tool

We will provide comprehensive training programmes and career growth opportunities to the successful candidates. Interested candidates please send your full resume with current and expected salary to Human Resources Department via Apply Now or on Whatapp +852 5720 2986.

Personal data collected will be held in strict confidence and used for recruitment purposes only. Applicants not hearing from us within 6 weeks may consider their application unsuccessful.

Marriott International

Job Description

Senses Of Siam. Co., Ltd

Job Description

Thaï - French-speaking Sales (French intermediate level)

Senses of Siam – Bangkok (Lat Phrao / MRT)
Full-time • Boutique DMC (Travel Industry)

🇫🇷 About the Role

We are looking for motivated Thai candidates who have a good foundation in French (intermediate level) and wish to develop their career in international tourism.

As a Travel Sales Consultant, you will:

• Handle travel requests from French-speaking travel agencies/clients
• Design tailor-made itineraries across Thailand (private tours, boutique hotels, curated experiences)
• Prepare quotations and travel documents
• Communicate with hotels, guides and transport suppliers
• Follow up professionally with partner agencies
• Work closely with an international Thai–French team

👉 Fluency in French is NOT required, but you must be comfortable reading and writing in French.
👉 Good English is required for communication with suppliers.

🎯 Main Responsibilities

• Reply to agency requests in a timely manner
• Create customized travel programmes and quotations
• Coordinate bookings with suppliers
• Ensure accuracy in all documents
• Maintain professional communication standards
• Follow internal sales and quality procedures

📝 Requirements

• Thai nationality
• Basic to intermediate French (written + reading)
• Good English
• Tourism experience is a plus (not mandatory)
• Strong organisation and attention to detail
• Service-minded and solution-oriented
• Ability to work efficiently under deadlines
• Passion for travel, hotels, and Thai culture

🌟 What We Offer

• Competitive salary based on experience and language level
• Full training provided (French tourism vocabulary, itinerary design, destinations, hotels, internal tools)
• Clear career path: Senior Sales / Product / Contracting
• Friendly and professional international work environment
• Exposure to high-end European markets
• Opportunity for hotel and site inspections
• Social security + paid holidays
• Stable and growing company with strong reputation in Europe

📨 How to Apply

Please send your CV (PDF) + short introduction + expected salary to :
📧 crm@senses-of-siam.co
Subject: Application – Travel Sales Consultant

Only shortlisted candidates will be contacted.

✨ About Senses of Siam

Senses of Siam is a Bangkok-based boutique DMC specializing in high-end, fully private, tailor-made travel for European markets.
We focus on quality, authentic experiences, reliable logistics and premium service.

Novotel Phuket Resort /

Job Description

King Power Mahanakhon Co.,Ltd.

The King Power Corporation, established in 1989, has emerged as a leading retail business group in the travel retail industry, driving the business towards new global dimensions. Under the new concept of “THE POWER OF POSSIBILITIES,” we continuously explore new possibilities and aim to create innovative experiences and possibilities in travel through our eight core business groups.

Job Description

About us

Thailand’s highest observation deck at 314 meters offers 360 degree panoramic views from an indoor and outdoor viewing area, and is a must-see attraction to add to your Bangkok bucket list

Job Summary

Elevate your career at Thailand’s most iconic landmark. We are looking for a high-energy Assistant Director of Sales to drive revenue across our entire ecosystem, including the Mahanakhon SkyWalk, the diverse F&B outlets at Mahanakhon CUBE, and exclusive tower activities.

Core Responsibilities:

• Integrated Sales Strategy: Develop and execute sales plans that maximize revenue across the SkyWalk, CUBE F&B, and tower activities through creative bundling (e.g., Ticket + Dining packages).

• Marketing Synergy: Synchronize with the Marketing team to seek out new opportunities, advise on market trends, and request targeted promotions to drive cross-unit traffic.

• Partnership Management: Build and maintain top-tier relationships with corporate partners, travel agencies, and event planners to secure multi-unit business deals.

• Revenue Optimization: Lead generation and prospecting efforts; design competitive packages that combine food, beverage, and attractions to enhance the guest experience.

• Team Leadership: Coach and manage the sales team, ensuring high performance and a unified approach to selling the entire Mahanakhon portfolio.

• Performance Tracking: Monitor KPIs and provide data-driven insights to senior management to continuously refine our market positioning.

Qualifications:

• Bachelor’s degree in business administration, Marketing, Hospitality, or related field.

• Proven experience in sales management, with a minimum of 3 – 5 years in a leadership role, preferably in the tourism or entertainment industry.

• Excellent communication, negotiation, and interpersonal skills.

• Demonstrated track record of achieving sales targets and driving revenue growth.

• Proficiency in CRM software, sales analytics tools, and MS Office Suite.

• Flexibility to travel and work evenings, weekends, and holidays as required.

Accor Asia Corporate Offices

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, customer service skill training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.Every day we strive to make our guests Feel Welcome and our people Feel Valued.

Job Description

SENTHUR MURUGAN PTE. LTD.

Job Description

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.

• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.

• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.

• Prepare sales presentations and other sales tools.

• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.

• Initiate sales activities, strategies, and sales plans required to build brand visibility.

• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.

• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.

• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.

• Attend trade shows and other marketing events and represent the organization.

• Evaluate the performance of the sales team and seek ways to improve the team’s performance.

• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.

• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.

• Proven work experience in marketing and achieving set targets.

• Excellent communication skills, both written and verbal communication.

• Ability to lead and motivate a sales team, and put in place measures to retain a great team.

• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.

• Excellent selling skills, people-oriented, and ability to motivate a team.

• Ability to identify potential areas of growth and identify new business partnership opportunities.

• Strong organization skills and multi-tasking skills.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Worldwide Hotels Management (H) Pte. Ltd.

Worldwide Hotels is Singapore's largest homegrown tourist-class hotel group. We own and manage 41 properties under 7 brands - ICON Hotel, V Hotel, Hotel Boss, Hotel Mi, Value Hotel, Venue Hotel and Hotel 81 - with over 8,600 rooms at strategic locations in Singapore.

Job Description

The aim of this position is to support all distribution tasks related to hotel information, rate and inventory distribution across all booking channels like Brand website, GDS, OTA websites and any other booking channels available at any time.

Primary Responsibilities:

Analysis

• Manage hotel information, rate and inventory in company central system/channel manager.

• Manage hotel information, rate and inventory in various Online Travel Agents (OTA) platforms via their extranet systems.

• Review and audit information across all platforms for accuracy. 

E-Commerce/ Distribution

• Gatekeeper of all partner extranets and ensure proper loading of hotel information, rates and availability on brand.com and on other third-party channels including OTAs, Travel Agent and B2B partners.

• Manage and conduct regular audits on rate and availability of OTAs as well as brand website to ensure channel manager is properly setup and interfaced correctly with hotel systems.

• Participate and engage with key contacts of OTA and electronic distribution partners to maximize exposure and business opportunities on all channels.

• Recognise and correct any rate parity issues found online. 

• Assist with managing rate loading process for key segments and ensure accurate distribution of rates and details across applicable channels.

• To ensure that all channels of distribution such as direct, GDS, and other online channels - are always maintained at optimal working level. 

Reports and Analysis

• To conduct competitive research and market intelligence for DORM to decide on strategic pricing decision through monitoring of scheduled rate shopping and competitor reports, and review of other market intelligence. 

• Prepare weekly revenue meeting information and applicable analysis when required.

• Assist with data collation and data loading across various template for monthly revenue management forecast process.

• To assist with training and support the revenue management team where applicable.

• To work closely with various internal teams on revenue management techniques and its execution.

Other Responsibilities

• Supports the Mission, Purpose and Values of the Worldwide Hotels Group.

• Adheres to grooming and hygiene standards set by the Hotel.

• Always exercises responsible behaviour to uphold the image and reputation of the Worldwide Hotels Group.

• Ensures that the office properties and facilities are protected and are kept in good working condition. Reports any loss or damage to the properties and facilities promptly and appropriately.

• Carries out any other reasonable duties and responsibilities as assigned.

Job Requirement

• Diploma/Degree in Hospitality, Business, or a related field from a recognized institution.

• 3+ years of progressive experience in hotel e-commerce distribution management, reservations within the hotel industry.

• Working knowledge of key distribution tools such as Opera PMS (Opera Cloud preferred), OTA Extranet management, Channel Manager (SiteMinder experience is preferred).

• Proficiency in Excel, PowerPoint, and data analysis tools.

• Strong team playing skills and act with utmost integrity.

The Standard, Singapore

Job Description

Sales Executive

We’re looking for a commercially driven Sales Executive to grow our business and bring fresh energy to our sales team.

What You’ll Do

• Proactively generate new business through prospecting, client meetings, and site inspections

• Build, manage, and grow a strong pipeline of corporate, group, and wholesale accounts

• Identify and develop key accounts using market insights and sales tools

• Plan and host engaging site tours and FAM trips that showcase the brand experience

• Drive revenue through strategic upselling and cross-selling across rooms, events, and F&B

• Represent the hotel at client events and networking opportunities

What You’ll Own

• Timely and professional handling of all sales enquiries and leads

• Preparation of proposals, contracts, agreements, and sales presentations

• Accurate maintenance of client records and account activity in CRM systems

• Weekly reporting on leads, activities, and account performance

• Coordination of group bookings and event logistics with internal teams

• Contribution to sales strategy, pricing discussions, and revenue meetings

What We’re Looking For

• Strong sales and relationship-building skills

• Driven, organised, and results-oriented

• Confident communicator with a sharp commercial mindset

• Passion for hospitality, lifestyle, and guest experience

Join us and be part of a brand that’s anything but standard.

IBIS Singapore on Bencoolen

Ibis Singapore on Bencoolen is Singapore’s favourite economy hotel managed by Accor Group. Reviewed over 7,000 times on TripAdvisor and accommodating more than 250,000 guests per year, this hotel is renowned for its excellent customer service and centralised location.

Job Description

The Assistant Director of Sales supports the Director of Sales in driving hotel revenue performance by managing key accounts, developing new business, and ensuring the achievement of room, meeting, and rate targets. The role focuses on strengthening corporate and leisure sales, maintaining strong client relationships, and ensuring alignment with hotel commercial strategy and budget objectives.

The role also involves active market engagement, competitor analysis, contract negotiation, and coordination with internal departments to ensure smooth sales operations and high levels of guest and client satisfaction. The incumbent contributes to sales strategy development, reporting, and team support while promoting Accor values and brand standards.

Key Responsibilities

• Support achievement of hotel revenue, occupancy, ADR, and meeting room targets

• Manage and develop key accounts, corporate and leisure clients

• Conduct sales calls, site inspections, and client visits

• Negotiate contracts and pricing with clients

• Monitor competitors and market trends

• Prepare reports (weekly, monthly, MIS, production reports)

• Assist in sales and marketing strategies and promotions

• Ensure strong client relationships and after-sales service

• Support DOS in team training and business planning

• Coordinate with other departments to ensure service delivery

• Participate in hotel marketing initiatives and promotional activities

• Adhere to Accor standards, policies, and brand values

Requirements

• Minimum 5 years’ experience in hotel sales (similar capacity)

• Diploma or equivalent in Hospitality / Business / related field

• Strong knowledge of hotel operations and sales systems (Opera preferred)

• Proven track record in sales performance and account management

• Strong communication and negotiation skills

• Strong interpersonal and relationship management skills

• Proficient in MS Office and reporting systems

• Ability to work independently and as part of a team

• Flexible to work weekends (if necessary), travel, or extended hours when required

• Strong understanding of hospitality market dynamics

Deen Prata House

Job Description

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.

• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.

• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.

• Prepare sales presentations and other sales tools.

• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.

• Initiate sales activities, strategies, and sales plans required to build brand visibility.

• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.

• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.

• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.

• Attend trade shows and other marketing events and represent the organization.

• Evaluate the performance of the sales team and seek ways to improve the team’s performance.

• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.

• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.

• Proven work experience in marketing and achieving set targets.

• Excellent communication skills, both written and verbal communication.

• Ability to lead and motivate a sales team, and put in place measures to retain a great team.

• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.

• Excellent selling skills, people-oriented, and ability to motivate a team.

• Ability to identify potential areas of growth and identify new business partnership opportunities.

• Strong organization skills and multi-tasking skills.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).