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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Reeracoen Group

Job Description

About the role

We are looking for a passionate and detail-oriented Reservations Manager to lead our reservations operations in Krabi. You will be responsible for handling both individual and group bookings, maintaining accurate data in Opera Cloud, coordinating with revenue and front office teams, and ensuring guests receive warm, high-touch pre-arrival service. This role plays a crucial part in driving occupancy, rate optimization, and guest satisfaction while leading a small team with heart and professionalism.

What you'll be doing

1. Reservation Operations & Guest Engagement
   - Manage daily operations of the reservations department, ensuring prompt and accurate handling of all inquiries, bookings, and cancellations.
   - Supervise and support reservation agents to maintain high productivity and service standards.
   - Ensure accurate input and updating of guest data in the PMS.
   - Monitor room availability and coordinate with the Front Office, BD team (including revenue) on overbooking strategy and allotment management.
   - Manage all individual and group reservations, ensuring accuracy, clarity, and alignment with guest expectations.
   - Lead and train a small team of reservation agents with an emphasis on heartfelt, high-touch service.
   - Ensure prompt, professional, and warm responses to all inquiries via phone, email, messaging platforms (Facebook, line official, WhatsApp), OTAs inbox
   - Handle special requests, VIP arrangements, and return guest preferences with care and discretion.
   - Coordinate closely with Front Office and Guest Relations to ensure seamless pre-arrival planning.
   - Manage inventory through Opera Cloud and Siteminder and other extranets as required.

2. Revenue & Booking Channel Management
   - Collaborate with the General Manager/BD and Revenue to optimize room inventory, occupancy, allotment, stop sales and yield.
   - Monitor booking trends, lead times, and cancellations to inform tactical strategies.
   - Together with GM/BD and revenue, maintain rate parity across all distribution channels including OTAs, direct bookings, and partnerships.
   - Manage stop-sell, blackout dates, and rate code set-ups in the PMS (commanche) and Channel Manager.
   System & Data Accuracy
   - Ensure all bookings are correctly loaded into the PMS system including special offers and package details, breakdown and rate code.
   - Keep OTA extranets, the booking engine, and website updated and accurate.
   - Accurately collect payment based on terms and condition, cancellation policy of booking.
   - Prepare daily pickup reports, forecast updates, VIP arrivals, entered on and revenue summaries for GM/BD.

3. Collaboration & Communication
   - Support sales and marketing campaigns by creating availability, tracking conversion, and handling lead generation.
   - Report and provide insights into guest behaviors, booking preferences, and market shifts.
   - Attend revenue, operations, and sales meetings if required as a key representative of the reservations department.

What we're looking for

1. Minimum 5 years of experience in reservations ideally in a boutique or luxury resort.

2. Previous leadership or supervisory experience required.

3. Strong command of English; Thai fluency is a must. Other languages (e.g., German, French, or Chinese) are a plus.

4. Proficient in hotel systems such as SiteMinder and Opera Cloud.

5. Passion for hospitality, service minded, storytelling, and guest connection.

What we offer

1. 8 days off per month

2. 16 Public Holiday per year

3. Minimum of 7 days Annual Leave

4. Service Charge

5. Social Security

6. Group Accident Insurance

7. Annual Physical Check-up

8. Staff Meal

9. Uniform

10. Staff Accommodation

11. Training and Career Opportunity

12. Partner Engagement Activity

13. Bonus

14. Housing Allowance

15. Language Skills

If you are ready to join a dynamic and forward-thinking team, apply now for the Reservations Manager (Krabi) role

Joint Billion Holdings Limited

Job Description

Come Join our Community Today!

Together, We Make Travel Better!

What you’ll be doing:

Plaza Premium Group is seeking a proactive and detail-oriented Assistant Manager for Campaign Promotions. This role is integral to driving our online sales growth by developing and executing effective promotional strategies. The ideal candidate will have a strong understanding of campaign dynamics, exceptional analytical skills, and the ability to collaborate across teams to enhance our digital presence.

Key Responsibilities:

Promotional Strategy Development:

• Assist in creating and implementing campaign promotional plans to drive sales and enhance customer engagement.

• Analyze market trends and customer insights to identify opportunities for innovative promotions.

Campaign Management:

• Coordinate the execution of promotional campaigns, including product launches, sales events, and special offers.

• Monitor and optimize campaign performance to ensure alignment with business objectives and ROI targets.

Collaboration and Coordination:

• Work closely with cross-functional teams, including marketing, sales, and product development, to ensure cohesive and effective promotional strategies.

• Liaise with external partners and vendors to enhance promotional activities and partnerships.

Data Analysis and Reporting:

• Analyze sales data and campaign metrics to assess the effectiveness of promotions and identify areas for improvement.

• Prepare regular reports on promotional performance and present insights and recommendations to senior management.

Customer Engagement:

• Develop strategies to enhance customer engagement and loyalty through targeted promotions and personalized offers.

• Stay informed about industry trends and competitor activities to ensure a competitive edge in the ecommerce space.

About you:

• Bachelor’s degree in marketing, Business Administration, or a related field.

• Proven experience in ecommerce, digital marketing, or a similar role, with a focus on promotional activities.

• Strong analytical skills with the ability to interpret data and make data-driven decisions.

• Excellent communication and collaboration skills, with the ability to work effectively in a team environment.

• Proficiency in ecommerce platforms, digital marketing tools, and analytics software.

• Creative thinker with a customer-centric approach and a passion for driving online sales growth.

Destination Hospitality Management

Job Description

Job Description: Revenue Manager (Phuket – On-site, Full-time)

We are seeking a skilled and driven Revenue Manager to join our team in Phuket. This is a full-time, on-site position responsible for driving revenue growth through effective pricing strategies, forecasting, and data-driven decision-making.

Key Responsibilities:

• Develop and implement revenue management strategies to maximize hotel profitability.

• Analyze market trends, booking patterns, and competitor performance to inform pricing decisions.

• Forecast revenue and demand across all segments and distribution channels.

• Collaborate closely with the Sales, Marketing, and Operations teams to align strategies and drive business results.

• Monitor daily pick-up reports, performance metrics, and KPI targets.

• Ensure revenue recognition processes comply with accounting standards and internal policies.

Qualifications:

• Minimum 3 years of experience in hotel revenue management.

• Strong analytical and strategic thinking skills.

• Detail-oriented with excellent numerical accuracy.

• Proficient in OPERA PMS, Lighthouse, Siteminder, and other revenue tools.

• Excellent communication and collaboration skills.

• Previous experience with the Radisson brand is an advantage.

Vitasoy International Holdings Ltd

Job Description

Job Description:

• Identify and formulate commercial strategies and planning for Vitaland Group across all channels, identify future business trend and to develop sustainable profitable operating model.

• Lead the business development of corporate accounts, grow existing customers and identify new potential customers. 

• Develop marketing strategies and programs to strengthen the overall positioning of the Vitaland Group brand to maximize total revenue, market share, and optimize profit returns.

• Monitor and analyse market trends, competitors’ performance, pricing, marketing and strategies, and any relevant activities to develop counteracting strategies and programes. 

• Manage customer complaints, track corrective actions and / or improvement initiatives for customer satisfaction.

Job Requirements:

• Diploma in Business Administration or related disciplines

• Minimum 5 years of business development / sales / marketing experience in F&B / Hotel industry is preferred

• Good command of both spoken and written English and Chinese

• Familiar with MS office (PowerPoint, Excel, Word)

• Candidate with less experience will be considered as Senior Officer level

We offer competitive remuneration package with a wide range of fringe benefits including:

• Year-end bonus

• Discretionary bonus

• Marriage leave

• Compensation leave

• Family leave

• Medial and life insurance

Free Shuttle Bus

FREE shuttle bus service will be provided. The pick-up points are including New Territories, Kowloon and Hong Kong Island.

Interested parties please send your detailed resume stating your available date, current & expected salary, by clicking “QUICK APPLY” button.

All information provided by applicants will be treated in strict confidence and used only for recruitment purposes. If you do not provide the information mentioned in the advertisement, we may not be able to assess your job application. You have the right to request access to, and correction of, your personal data held by us and you may lodge such request with our Data Protection Officer at pdpo@ vitasoy.com, but any such data access request will only be processed after the completion of the recruitment process. 

GPCM GROUP CO., LTD.

Job Description

Hiring: Revenue Manager (1 position) at Head Office, Chiang Mai
Location : https://maps.app.goo.gl/CdeKcHwXUVd29vENA

Job Responsibility
A Group Reservation Manager will lead the Revenue Team of B2 Hotels in day to day running of the Revenue Department. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Work closely with the CEO to provide rate analysis, analysis of booking trends, segmentation reporting, and growth opportunities.

• Understand seasonal and historical trends and work within them to ensure maximum occupancy and average room rates.

• Develop each B2 hotel offers to stimulate demand during low, high, and peak periods and inform/advise it on a timely basis to marketing/advertising.

• Responsible for achieving monthly, quarterly, and annual revenue targets for all assigned hotels.

• Oversee revenue management and distribution strategy of B2 hotels and manage day-to-day yield operations.

• Oversee and conduct daily rates and audits to ensure rate parity across all distribution channels.

• Create and develop pricing strategies in conjunction with the individuality of each hotel.

• Oversee and update policies and procedures are followed to ensure Guest satisfaction.

• Analyze overall monthly hotel performance and provide a summary report with recommendations to improve long-term strategies.

• Analyze booking performance by distribution channel.

• Oversee and audit the standards and operations of the revenue department.

• Ensure Team Members are developed effectively, including selling techniques.

• Effective setup and rollout of new and refurbished hotels.

• Recruiting, managing, training, and developing the reservation team.

Qualifications preferred

• Must have full working rights in Thailand.

• Bachelor’s’ Degree in hospitality management or related field.

• At least 5 year(s) in field of Manager or senior position in Revenue Management.

• Must have strong analytical and data interpretation skills, as well as a deep understanding of the hotel industry, market trends, and customer behavior.

• Must have a demonstrated ability to lead initiatives and show skills in follow up, multi-tasking, leadership, and accountability for team actions.

• Good analytical & proactive problem-solving skills.

• Positive attitude with good organizational and administration skills.

• Possess professional disposition with excellent communication and interpersonal skills.

• Good communication skills both Thai and English.

We invite qualified applicants to apply directly through dhr@gpcmgroup.com with an attached resume (PDF) and expected salary.

LOFIS ( Thailand ) Co., Ltd.

Job Description

Job Objectives
To ensure the hotel’s maximum yield to be able to achieve the optimum level of profitable business growth through effective strategic planning and implementation. Analysis of room performance, booking patterns and market trends for future business plans. Monitor competitors’ performance including pricing strategies and product improvement. Assist in analysis of the production of key and setting the pricing strategy. Involved in sales promotions and programs, room rates. Also, produce the Annual Revenue Budget in collaboration with the executive team.

Primary responsibilities:

1. Generate accurate and dependable daily, weekly, monthly and long-term forecasts.

2. Analysis of room performance, booking patterns and market trends for future business plans.

3. Regularly plan and implement selling strategy to achieve if not to exceed the target.

4. Monitor competitors’ performance including pricing strategies and product improvement by utilizing GDS, internet, industry reports or similar tools in market intelligence.

5. Keep timely records of lost businesses and formulate plans in the future.

6. Assist the Sales and Marketing Team in analysis of the production of key accounts (of both travel trade and corporate) and setting the pricing strategy by effective market mix to achieve maximum yield.

7. Liaise with Sales and Marketing department for sales promotions and programs, contracted rates and agreements, group/bulk booking requirements.

8. Produce the Annual Revenue Budget with the executive team.

9. Liaise with the Sales and Marketing Team in formulating the Hotel Marketing Plan.

10. Ensures optimal use of various distribution channels available for the property to produce the maximum yield.

11. Coordinates with the Dusit Corporate Sales Offices and the Central Reservations for reservations, promotions, and guidelines maintain good ongoing relationship with them.

12. Liaise from time to time with other departments concerning department operations most especially in critical situations (e.g. Sales Team for low occupancy, Rooms Division for overbooking).

13. Is familiar with emergency procedures of the hotel.

Administrative Responsibilities

1. Acknowledges and screens daily work schedule to ensure sufficiency of manpower in accordance to volume of business.

2. Prepares and communicates tasks assignment to the staff.

3. Conducts daily briefing and de-briefing in the department.

4. Manages time effectively by meeting deadlines or completing the tasks ahead of time.

5. Recruit, hire, train and manage reservations staff and ensuring that they adhere with the hotel’s standards and best revenue practices to be able to achieve if not to exceed the revenue target.

6. Administers personnel action on leaves & overtime requests, and disciplinary actions.

7. Identifies and solves problems effectively by seeking innovative solutions, analyses of relevant information and making reviews in order to improve.

Technical Responsibilities

1. Fully understands the hotel’s policies relating to his/her department and others.

2. Checks and improves all service standards established by the company.

3. Supervises staff activities to maximize revenue and minimize costs.

4. Provides assistance to the staff when required during peak periods.

Commercial Responsibilities

1. Professionally represent the hotel by participating in client and industry events that are crucial to the business.

2. Participates in projects or activities in order to promote the hotel’s image and improve community relationships.

Job Requirement

Minimum education of Bachelor's degree in Business Administration, Marketing or relevant discipline

1. Minimum of 5 years in relevant experience in a similar capacity preferably in a 5 star class environment

2. Knowledgeable in Revenue Management.

3. Have excellent English communication skills both in written and spoken

4. Possesses professional disposition with excellent communication and interpersonal skills

5. Experience with the Opera Cloud System is a plus and will be specially considered
   

Benefits

1. Monthly service charge

2. Group Health Insurance

3. Staff meal and uniform

The Tubkaak Krabi

Job Description

·       Protect the privacy and security of guests and coworkers.

·       Maintain confidentiality of proprietary materials and information.

·       Follow company and department policies and procedures.

·       Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.

·       Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.

·       Perform other reasonable job duties as requested by Supervisors.

Guest Relations

·       Address guests' service needs in a professional, positive, and timely manner.

·       Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.

·       Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.

·       Assist other employees to ensure proper coverage and prompt guest service.

·       Thank guests with genuine appreciation and provide a fond farewell.

Communication

·       Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking, and relaying messages, and allowing the caller to end the call.

·       Speak to guests and co-workers using clear, appropriate, and professional language.

·       Talk with and listen to other employees to effectively exchange information.

·       Provide assistance to coworkers, ensuring they understand their tasks.

·       Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email).

·       Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness.

·       Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.

Assist Management

·       Coordinate tasks and work with other departments to ensure that the department runs efficiently.

·       Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties.

·       Assign and ensure work tasks are completed on time and that they meet appropriate quality standards.

·       Encourage and motivate employees to perform their best, take responsibility for tasks and assignments, make decisions and provide input on possible improvements.

·       Ensure that hourly employees are trained in company core values, job roles, responsibilities, and technical and service aspects of the job.

Working with Others

·       Support all co-workers and treat them with dignity and respect.

·       Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.

·       Develop and maintain positive and productive working relationships with other employees and departments.

·       Partner with and assist others to promote an environment of teamwork and achieve common goals.

·       Actively listen to and consider the concerns of other employees, responding appropriately and effectively.

Guest Relations

·       Troubleshoot and resolve guest issues and concerns or refer to appropriate contacts, based on the type of issue.

·       Follow proper escalation procedures when addressing guest concerns.

The Tubkaak Krabi

Job Description

·       Protect the privacy and security of guests and coworkers.

·       Maintain confidentiality of proprietary materials and information.

·       Follow company and department policies and procedures.

·       Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.

·       Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.

·       Perform other reasonable job duties as requested by Supervisors.

Guest Relations

·       Address guests' service needs in a professional, positive, and timely manner.

·       Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.

·       Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.

·       Assist other employees to ensure proper coverage and prompt guest service.

·       Thank guests with genuine appreciation and provide a fond farewell.

Communication

·       Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking, and relaying messages, and allowing the caller to end the call.

·       Speak to guests and co-workers using clear, appropriate, and professional language.

·       Talk with and listen to other employees to effectively exchange information.

·       Provide assistance to coworkers, ensuring they understand their tasks.

·       Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email).

·       Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness.

·       Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.

Assist Management

·       Coordinate tasks and work with other departments to ensure that the department runs efficiently.

·       Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties.

·       Assign and ensure work tasks are completed on time and that they meet appropriate quality standards.

·       Encourage and motivate employees to perform their best, take responsibility for tasks and assignments, make decisions and provide input on possible improvements.

·       Ensure that hourly employees are trained in company core values, job roles, responsibilities, and technical and service aspects of the job.

Working with Others

·       Support all co-workers and treat them with dignity and respect.

·       Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.

·       Develop and maintain positive and productive working relationships with other employees and departments.

·       Partner with and assist others to promote an environment of teamwork and achieve common goals.

·       Actively listen to and consider the concerns of other employees, responding appropriately and effectively.

Guest Relations

·       Troubleshoot and resolve guest issues and concerns or refer to appropriate contacts, based on the type of issue.

·       Follow proper escalation procedures when addressing guest concerns.

Pinnacle Hotels,Resorts & Spa

Job Description

GPCM GROUP CO., LTD.

Job Description

Hiring: Revenue Manager (1 position) at Head Office, Chiang Mai

Location : https://maps.app.goo.gl/CdeKcHwXUVd29vENA

Job Responsibility
A Group Reservation Manager will lead the Revenue Team of B2 Hotels in day to day running of the Revenue Department. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Work closely with the CEO to provide rate analysis, analysis of booking trends, segmentation reporting, and growth opportunities.

• Understand seasonal and historical trends and work within them to ensure maximum occupancy and average room rates.

• Develop each B2 hotel offers to stimulate demand during low, high, and peak periods and inform/advise it on a timely basis to marketing/advertising.

• Responsible for achieving monthly, quarterly, and annual revenue targets for all assigned hotels.

• Oversee revenue management and distribution strategy of B2 hotels and manage day-to-day yield operations.

• Oversee and conduct daily rates and audits to ensure rate parity across all distribution channels.

• Create and develop pricing strategies in conjunction with the individuality of each hotel.

• Oversee and update policies and procedures are followed to ensure Guest satisfaction.

• Analyze overall monthly hotel performance and provide a summary report with recommendations to improve long-term strategies.

• Analyze booking performance by distribution channel.

• Oversee and audit the standards and operations of the revenue department.

• Ensure Team Members are developed effectively, including selling techniques.

• Effective setup and rollout of new and refurbished hotels.

• Recruiting, managing, training, and developing the reservation team.

Qualifications preferred

• Must have full working rights in Thailand.

• Bachelor’s’ Degree in hospitality management or related field.

• At least 5 year(s) in field of Manager or senior position in Revenue Management.

• Must have strong analytical and data interpretation skills, as well as a deep understanding of the hotel industry, market trends, and customer behavior.

• Must have a demonstrated ability to lead initiatives and show skills in follow up, multi-tasking, leadership, and accountability for team actions.

• Good analytical & proactive problem-solving skills.

• Positive attitude with good organizational and administration skills.

• Possess professional disposition with excellent communication and interpersonal skills.

• Good communication skills both Thai and English.

We invite qualified applicants to apply directly through dhr@gpcmgroup.com with an attached resume (PDF) and expected salary.

St. Regis Hotels & Resorts

Job Description

Marriott International

Job Description

Marriott International

Job Description

Panan Krabi Resort

Job Description

About the role

Panan Krabi Resort is seeking an experienced Director of Revenue to join our dynamic hospitality team in Krabi. As the Director of Revenue, you will play a pivotal role in driving the financial success of our resort through effective revenue management strategies. This is a full-time position based in Krabi.

What you'll be doing

• Develop and implement innovative revenue management strategies to maximise occupancy, average daily rate, and overall revenue
• Analyse market trends, competitors' pricing, and consumer behaviour to inform pricing and inventory decisions
• Oversee the development and maintenance of forecasting models to predict demand and optimise pricing
• Collaborate with the sales and marketing teams to align revenue management initiatives with the overall business objectives
• Monitor and report on key revenue management metrics, providing insights and recommendations to senior management
• Manage and train the revenue management team to ensure efficient and effective revenue optimisation
• Stay up-to-date with industry best practices and technological advancements in revenue management

What we're looking for

• Minimum 5 years of experience in revenue management, preferably in the hospitality industry
• Strong analytical and problem-solving skills with the ability to interpret data and make data-driven decisions
• Excellent understanding of revenue management principles, forecasting techniques, and pricing strategies
• Proficiency in using revenue management software and tools, such as rate shopping, channel management, and business intelligence platforms
• Proven track record of driving revenue growth and optimising profitability
• Exceptional communication and interpersonal skills to collaborate effectively with cross-functional teams
• Adaptability and the ability to thrive in a fast-paced, dynamic environment

What we offer

At Panan Krabi Resort, we believe in creating a positive and supportive work environment for our employees. We offer competitive compensation, comprehensive benefits, and opportunities for career advancement. Our resort also provides a range of wellness initiatives and recreational activities to promote a healthy work-life balance.

About us

Panan Krabi Resort is a premier hospitality destination in the heart of Krabi, Thailand. With our stunning beachfront location, world-class amenities, and exceptional service, we are committed to delivering unforgettable experiences to our guests. Guided by our core values of sustainability, innovation, and guest satisfaction, we strive to be the leading resort in the region.

Apply now for this exciting opportunity to join our team!

Yanolja Cloud Solution

Job Description

Profile Overview:

We are seeking a highly motivated and experienced Sales Executive with a background in Revenue Management to join our team. The ideal candidate will have 3-4 years of experience in the Revenue Management department and a proven track record of driving revenue growth through strategic sales initiatives. The Sales Executive will be responsible for doing demos and sales of eZee Mint

Responsibilities:

• Develop and implement sales strategies to bring in eZee Mint sales

• Identify new business opportunities and develop relationships with potential clients

• Collaborate with the Revenue Management team

• Monitor market trends and competitor activities to identify opportunities for growth

• Prepare and present sales proposals to potential clients

• Negotiate contracts and agreements with clients to maximize revenue potential

• Track and analyze sales performance metrics to identify areas for improvement

• Provide regular updates and reports to senior management on sales performance and revenue projections

Key Competencies for the Role:

• Proven track record of driving revenue growth through strategic sales initiatives

• Strong analytical and problem-solving skills

• Excellent communication and negotiation skills

• Ability to work independently and as part of a team

• Proficiency in Microsoft Office suite and CRM software

Requirements:

• Bachelor's degree in Business, Marketing, or related field

• 3-4 years of experience in Revenue Management or a related field

Yanolja Cloud Solution

Job Description

Profile Overview:

We are seeking a highly motivated and experienced Sales Executive with a background in Revenue Management to join our team. The ideal candidate will have 3-4 years of experience in the Revenue Management department and a proven track record of driving revenue growth through strategic sales initiatives. The Sales Executive will be responsible for doing demos and sales of eZee Mint

Responsibilities:

• Develop and implement sales strategies to bring in eZee Mint sales

• Identify new business opportunities and develop relationships with potential clients

• Collaborate with the Revenue Management team

• Monitor market trends and competitor activities to identify opportunities for growth

• Prepare and present sales proposals to potential clients

• Negotiate contracts and agreements with clients to maximize revenue potential

• Track and analyze sales performance metrics to identify areas for improvement

• Provide regular updates and reports to senior management on sales performance and revenue projections

Key Competencies for the Role:

• Proven track record of driving revenue growth through strategic sales initiatives

• Strong analytical and problem-solving skills

• Excellent communication and negotiation skills

• Ability to work independently and as part of a team

• Proficiency in Microsoft Office suite and CRM software

Requirements:

• Bachelor's degree in Business, Marketing, or related field

• 3-4 years of experience in Revenue Management or a related field

Yanolja Cloud Solution

Job Description

Profile Overview:

We are seeking a highly motivated and experienced Sales Executive with a background in Revenue Management to join our team. The ideal candidate will have 3-4 years of experience in the Revenue Management department and a proven track record of driving revenue growth through strategic sales initiatives. The Sales Executive will be responsible for doing demos and sales of eZee Mint

Responsibilities:

• Develop and implement sales strategies to bring in eZee Mint sales

• Identify new business opportunities and develop relationships with potential clients

• Collaborate with the Revenue Management team

• Monitor market trends and competitor activities to identify opportunities for growth

• Prepare and present sales proposals to potential clients

• Negotiate contracts and agreements with clients to maximize revenue potential

• Track and analyze sales performance metrics to identify areas for improvement

• Provide regular updates and reports to senior management on sales performance and revenue projections

Key Competencies for the Role:

• Proven track record of driving revenue growth through strategic sales initiatives

• Strong analytical and problem-solving skills

• Excellent communication and negotiation skills

• Ability to work independently and as part of a team

• Proficiency in Microsoft Office suite and CRM software

Requirements:

• Bachelor's degree in Business, Marketing, or related field

• 3-4 years of experience in Revenue Management or a related field

OVOLO Group Limited

Job Description

About You

Securing of Corporate, Domestic Leisure and Conference & Incentive business for the Hotel. Sustaining, maximising yield and growing business from within these segments to meet budgeted revenue.
Functions as the leader of the hotel’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and responsible for implementing the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and associate satisfaction. Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of hotel sales objectives.
Achieves personal booking goals and makes recommendations on booking goals of direct reports Responsible for soliciting new business, total account management and the ongoing long-term business relationships with key Corporate, TMC’s and relevant industry bodies.

The Gig

• Saturates and penetrates accounts for transient, group and incentive business out of the corporate market.

• Ability to manage a team to succeed whilst at the same time achieve own personal goals (revenue, market share, exceed budget)

• Select, develop and manage the Proactive Sales associates ensuring that they achieve their individual and team goals.

• Actively coach and mentor associates to ensure ongoing sales skill development and performance improvement.

• Fully understand, adhere and enforce all Hotel Policies and procedures.

• Represents the Ovolo at major trade shows, meetings and industry events and at all relevant international and domestic sales trips.

• Develop and implement yearly sales and marketing plans for the corporate segment.

• Ensure that the proactive sales team has yearly sales and marketing plans in place.

• Communicates monthly and long range strategic Sales & Marketing plans for each market segments to the CEO

• Ensures reports, budgets and expenses are completed accurately and in a timely manner. Minimum is monthly, or as requested.

• Develops and maintains a strong understanding of brand strategies and the culture of Ovolo Brand.

• Continually solicits new accounts and business for Ovolo

• Conducts business travel, including sales calls, meetings, trade shows and industry events annually as required.

• Works collaboratively with off-property sales channels (e.g., Cluster & Global Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.

• Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.

• Partners with group/catering counterpart to effectively manage the business opportunity.

• Proactively identifies, qualifies and solicits new group/catering business to achieve personal and hotel revenue goals.  Focus is group/catering accounts with significant potential sales revenue.

• Handles complex business with significant revenue potential as well as significant customer expectations.

• Develops effective corporate sales plans and actions.

• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.

• Closes the best opportunities for the hotel based on market conditions and hotel needs.

• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.

• Builds and strengthens relationships with existing and new customers to enable future bookings.  Activities include sales calls, entertainment, FAM trips, trade shows, etc.

• Effectively develops relationships within community to strengthen and expand customer base for group/catering sales opportunities and leads.

• Effectively manages and develops relationships with key internal and external stakeholders.

• Effectively use sales resources and administrative/support staff.

• Conducts site inspections.

What you'll get...

• To work for an award-winning Global Brand with an inspiring and creative team across Australia, Hong Kong, and Bali.

• Receive Hotel benefits in rooms and our fabulous F&B outlets

• Flexi Fridays! (Half-Workday on Fridays)

MOON HOLIDAYS COMPANY LIMITED

Job Description

About the role

As the Reservation Manager at MOON HOLIDAYS COMPANY LIMITED, you will play a crucial role in overseeing the efficient management of the company's reservation systems. This full-time position, based in Bangkok, will involve ensuring seamless customer experiences and driving the overall success of the company's travel services.

What you'll be doing

• Manage and oversee the reservation team, ensuring high levels of customer service and efficient booking processes

• Develop and implement strategies to optimize the reservation system and streamline booking workflows

• Analyze booking data and trends to identify opportunities for improvement and enhance the customer experience

• Collaborate with the sales and marketing teams to support promotional activities and new product offerings

• Ensure compliance with relevant industry regulations and the company's internal policies

• Provide training and support to the reservation team to continually improve their skills and knowledge

• Monitor and report on key performance metrics to measure the success of the reservation function

What we're looking for

• Significant experience (5+ years) in a reservation or customer service management role within the tourism or hospitality industry

• Proven track record of leading and motivating a team to deliver exceptional customer service

• Strong analytical and problem-solving skills to identify and implement process improvements

• Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams

• Proficient in using reservation management systems and data analysis tools

• Thorough understanding of industry trends, regulations, and best practices in reservation management

• Professional-level English skills in communication, writing, and reading

• Strong proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)

About us

MOON HOLIDAYS COMPANY LIMITED is a leading provider of travel and tourism services in Thailand. With a strong focus on customer satisfaction, we offer a wide range of holiday packages, hotel bookings, and other travel-related services to both domestic and international clients. Our mission is to be the preferred travel partner for our customers, delivering exceptional experiences and creating lasting memories.

Apply now to join our dynamic team and be a part of our exciting journey!

Andaz Bangkok

Job Description

Summary

You will be responsible for the efficient running of the division in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Director of Sales is responsible to provide leadership in all selling activities within the hotel, working closely with the Rooms, Food and Beverage and other revenue-generating departments to maximise sales through the activities of the Sales Department and other employees.

• Ideally with a university degree or diploma in Marketing or Hospitality/Tourism management.
• Minimum 2 years work experience as Director of Marketing, or Director of Sales in larger operation.
• Good problem solving, administrative and interpersonal skills are a must.

Brick Revolution Co., Ltd

Job Description

E-commerce Manager

Bangkok

Management (Hospitality & Tourism)

Full time

฿30,000 per month

Location: Bangkok Office (Full-Time)

Hotel Location: Aviyana Hua Hin, Hua Hin, Thailand

About Us:

Aviyana Hua Hin is an upcoming five-star beachfront hotel specializing in events and offering an extensive array of innovative food and beverage options. With 115 rooms and multiple restaurants and bars, our hotel provides guests with modern design, exceptional hospitality, and unparalleled experiences.

Job Summary:

We are seeking a dynamic and experienced E-commerce and OTA Manager to join our team in our Bangkok office. The ideal candidate will be responsible for managing and optimizing our online presence on various online travel agencies (OTAs) such as Agoda, Expedia, and Booking.com, driving online bookings, and maximizing revenue. This role requires a strategic thinker with a deep understanding of the digital landscape, hospitality industry trends, and OTA platforms.

Key Responsibilities:

OTA Management:

•⁠ ⁠Manage and optimize listings on OTA platforms including Agoda, Expedia, Booking.com, and others.

•⁠ ⁠Monitor and adjust pricing strategies to maximize revenue and occupancy rates.

•⁠ ⁠Ensure all property information, photos, and descriptions are accurate and updated regularly.

•⁠ ⁠Handle OTA promotions and special offers to increase visibility and bookings.

E-commerce Strategy:

•⁠ ⁠Develop and implement effective e-commerce strategies to enhance online presence and drive direct bookings through our website.

•⁠ ⁠Collaborate with marketing teams to create compelling online campaigns, advertisements, and promotions.

•⁠ ⁠Analyze website traffic and OTA performance data to identify trends, insights, and areas for improvement.

Revenue Management:

•⁠ ⁠Work closely with the revenue management team to develop dynamic pricing models and inventory management strategies.

•⁠ ⁠Monitor competitive set performance and market trends to make informed pricing and promotional decisions.

•⁠ ⁠Prepare regular performance reports and present findings to senior management.

Customer Relationship Management:

•⁠ ⁠Respond to guest reviews and feedback on OTA platforms in a timely and professional manner.

•⁠ ⁠Foster strong relationships with OTA account managers and leverage these relationships to negotiate better terms and conditions.

Collaboration and Coordination:

•⁠ ⁠Liaise with the hotel operations team in Hua Hin to ensure seamless guest experiences from booking to check-out.

•⁠ ⁠Work with the marketing team to align OTA strategies with overall brand objectives and marketing campaigns.

Qualifications:

•⁠ ⁠Bachelor’s degree in Hospitality Management, Business Administration, Marketing, or a related field.

•⁠ ⁠Minimum of 3 years of experience in e-commerce, OTA management, or revenue management within the hospitality industry.

•⁠ ⁠Proven track record of increasing online bookings and revenue through OTA channels.

•⁠ ⁠Strong analytical skills with the ability to interpret data and make data-driven decisions.

•⁠ ⁠Excellent communication and interpersonal skills.

•⁠ ⁠Proficiency in OTA platforms and hotel property management systems (PMS).

•⁠ ⁠Strong organizational skills and the ability to manage multiple projects simultaneously.

•⁠ ⁠Fluency in Thai; proficiency in English is a plus.

How to Apply:

If you are passionate about the hospitality industry and have the expertise to drive our e-commerce and OTA performance to new heights, we invite you to apply. Please submit your resume and a cover letter outlining your relevant experience and why you would be a great fit for this role to sumalee@aviyanahuahin.com.

The Naka Island, a Luxury Collection Resort & Spa

Job Description

Kitchen Icon Limited

Job Description

• Maintain good relationship with current customers and suppliers

• Handle existing accounts in HK & Macau areas

• Proactivity customer visit and sales promotion

• Plan, Coordinate and implement various sales activities

• Supervise kitchen installation contractors and related subcontractors on the installation progress and work qualities

• Develop new business and potential markets

• Develop and execute sales action plans and business strategies

• Responsible for project tender preparation and submission

• Responsible for sales promotion, sales and after-sales service support

• Understand the operation and technical needs through customer engagement

• Assisting the sales & marketing team to carry out marketing and sales activities

• Co-ordinate with the manufacturers to provide good services to customers

• Follow up projects and enquiries

Requirements

• Diploma Holder in sales and marketing with min. 2 - 3 years’ experience of working experience; Experience in catering equipment or F&B field is an advantage. (preferred but not essential)

• Applicants with experience in Hotel’s kitchen operation or Western Cuisine/Chef are welcome

• PC knowledge including MS Word, Excel, PowerPoint, etc.

• Able to work under pressure and independent;

• Aggressive, highly motivated, pleasant personality, good interpersonal skills and presentable

• Good command of spoken and written English and Chinese

• Immediate availability preferred

Kitchen Icon Limited offers attractive remuneration package and excellence career prospects to suitable candidates. Please e-mail your C.V. with expected salary and availability by clicking ‘Apply Now’.

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