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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

For our refined and personalized F&B Operation, we are now welcoming applicants for the position of Restaurant & Banquet Manager for a small and elegant a la carte restaurant, a small bar lounge, a side walk cafe, pool side dining, room service and a small function room for 150 pax theatre style.

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Chef de Cuisine/ Head Chef (French/Mediterranean/Western Cuisine).

This challenging full time hands-on position is for you if you:

• have experience in French/Mediterranean/Western Cuisine.
• are an accomplished chef who loves to cook, with a passion for creating new dishes, a strong personal style, and desire the freedom in the creation of the menu.
• gain satisfaction from meeting & talking with the guests in the restaurant.
• have advanced culinary skills, including food production, creation of new dishes, and presentation skills.
• have experience in a la carte and banquet cookery as well as cocktail style finger food.
• have a minimum of 3 years experience supervising in a medium volume, scratch-cooking kitchen.
• have strong organization and communication skills because you have to coordinate and work with other departments in the hotel.
• are willing to work with a young team who will need hands on training from you.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

PHC HOTELS SDN. BHD.

Job Description

• Analyze, develop pricing strategies and forecasting Revenue for future demand based on pricing trends.
• Set room rate in Channel Manager and manage third party (OTA channel) such as rate, room inventory and hotel contents configurated correctly.
• To ensure system sync well from Siteminder to OTA and from OTA to Siteminder to PMS.
• Perform competitive benchmark studies and set rate follow market trends.
• OTA Comp Set – to evaluate price of competitors and analyze economic factor to determine market demands for Hotel Reservation based on tourism trend.
• Create new promotion, campaign, packages and work closely with Front Office team in areas of promotions and reservation matters.
• Prepare Weekly Report every Monday & Thursday                                                           
• Identify new revenue opportunities and market segment by Optimize (such as E Vouchers and Limited time campaign with agent example Roomie Travel, AirAsia etc.) and expand distribution of 3rd party partnerships and SEO (Demand plus + Sojern).
• Create 12 months demand calendar with BAR / OTA rate strategies for peak, shoulder & low period.
• Manage Hotel own website booking promotion & promo code is maintained up-to-date and functional with lowest rate guaranteed.
• Handles Corporate segment, Travel agent segment & group bookings for all 7 Hotels (including issue Contract rate).
• Work Closing with Finance Team to clear all 3rd party (OTAs) outstanding billing / payment issue.
• Prepare daily room rate report sent via Whatapss group chat
• Prepare and take Weekly Operation Meeting Minutes
• Check and verify monthly Booking.com commission.
• Conduct audit check Front Office.
• Conduct room quality check. 

Desaru Development Holdings One Sdn Bhd (Desaru Coast)

Job Description

• Responsible for the day-to-day operations of the Sales Department.
• Develops plans and coordinates large scale and high-profile events, generating net revenues agreed upon with clients.
• Develops and implements a comprehensive events marketing plan to attract external clientele to Desaru Coast.
• Works with stakeholders and external clients to schedule all event needs into the appropriate facilities based on date and type of program, projected number of attendees, dining service needs and other requirements such as meeting and group spaces.
• Participates in marketing and sales activities highlighting Desaru Coast as a potential venue.
• Works closely with the top management to develop and implement policies and procedures related revenue production for the destination.
• Coverage of external events on evenings and weekends when necessary.
• Coordinates all aspects of events and serves as main point of contact for clients.
• Communicates and resolves problems effectively and in a timely manner with event organizers.
• Fosters and maintains contacts with a wide array of vendors to ensure consistent delivery of needed goods and services for conference and event programs.
• Obtains detailed information from client on event type and event requirements to ensure success of event.
• Works closely with the facilities staff to ensure appearance and cleanliness of the space is appropriate to the client.
• Serves as a liaison between the staff and the service/support departments to ensure success of the event.
• Ensures that all events comply with all government regulations and company’s policies and procedures.
• Performs other duties as assigned.

Job Requirements

• Education and experience equivalent to: Bachelor’s degree required, supplemented with three (3) years of related experience in marketing, sales or event management OR significant management or sales experience in conference and event management or hotel and resort management.
• Must be available to work evenings and weekends.
• Proficiency in Microsoft Office, Access, Word and Excel.
• Possess knowledge of basic meeting and conference planning procedures; Experience with event management reservations software.
• Prior experience in marketing and event management in a resort is an added advantage.

Empire Hotel Subang

Job Description

JOB DESCRIPTIONS:

1.  Achievement of goals and commitments as by yearly marketing plan.
2. Maintains an up-to-date good working relationship with all other departments of the hotel.
3. Follow up with all clients before and after big functions, groups to ensure repeat business.
4. Ensure familiarization with the hotel Marketing Plan.
5. Generate new business, close deals and increase revenue by cold calling, on-site visits and sales tours and community working.
6. Identify new business leads by examining local market trends and competition activities.
7. Establish and grow market share by developing and maintaining relationships with major group and catering clients.
8. Supports the Director of Sales and Marketing to achieve hotel’s overall sales goals and strategy.
9. Conduct yourself as a professional representative of the hotel at various industry tradeshows, conferences and adhere to the guidelines of the budget and marketing plan.
10. Prepare weekly sales report with full documentation of weekly activities.

QUALIFICATION REQUIREMENTS:

• Degree/Diploma in Hospitality Management or related.
• Extensive knowledge of sales and proven ability to plan and execute sales target effectively with a strong sense of the detail.
• Minimum 2 – 5 years’ experience in hospitality with proven sales track record.
• Capable of creating and implementing sales strategies that will ensure achievement of set goals and target.
• Able to handle both room and catering functions.
• Possess good interpersonal skills.
• Possess own transportation.
• Knowledge of current hospitality industry trends.

Borneo Convention Centre Kuching

Job Description

Job summary

Responsible for delivery and achievement of assigned sales revenue in the Corporate & Government and Association segments. Responsible for both individual and team revenue targets as assigned.

Job requirements

• Minimum of 8 years sales experience in a relevant hospitality & service industry.
• Proven track record in the delivery of sales revenue targets and has a commitment to achieving targets.
• Ability to perform, achieve and exceed sales revenue targets with minimal supervision.
• Ability to communicate effectively at all levels with BCCK's clients.
• Previous experience managing Corporate and Government accounts preferred.
• Ability to develop new business accounts and maintain good rapport with existing clientele.
• Good communication, presentation and organizational skills at interpersonal level.
• IT knowledge in Microsoft Word, Excel spreadsheet and Power-point.

Primary responsibilities

• Prepare and produce monthly sales action plans, accounting for specific targeted Corporate and Government accounts, to accomplish the desired sales and established revenue targets.
• Conduct presentation on BCCK's product and services to potential and existing Corporate & Government Agency clients.
• Follow-up on leads from sales calls conducted and ensure targeted conversion rates are achieved.
• Track, prepare and produce the required reports on events and sales revenue targets achieved.
• Prepare monthly sales analysis report & prospect new sales leads.

Bayview Hotel Langkawi

Bayview Hotel Langkawi is a 4 Stars business and leisure hotel that mixes modern style with spacious accommodation and first-class business amenities. High-speed Internet access and numerous meeting venues, including one of the biggest conference rooms in Kuah is available at the property.

Job Description

Job Overview

As a sales Manager, you are fully competent individual who has experience in the sales processes and functions of a hotel. You would be responsible for representing the hotel's services and facilities to prospective and existing clients in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standard.

Job Requirements

• A true desire to satisfy the needs of others in a fast-paced environment 
• Warm personality with team spirit
• Positive attitude and good communication skills
• Minimum 2 years of working experience in Hospitality or any other relevant industry preferred
• Proficiency in MS Office applications and Hotel systems

Job Description

• Manage a portfolio of clients in accordance to designated account distribution
• Initiate new sales, prospects and qualifies leads and solicits potential clients in B2B negotiated market segments (FIT and groups)
• Respond to sales inquiries from potential clients and customer seeking rooms, meeting space, food and beverage services. etc.
• Conduct property site visits
• Preparing proposals and contracts for the hotel, adhering to establish SOP's and in accordance with current business and pricing condition.
• Develop sales plan to meet or exceed established revenue and room night goals
• Cooperate with other departments in the hotel, particularly Reservations and the Banqueting Department, to create an exceptional Guest experience and build strong, comprehensive sales programs

Impiana KLCC Hotel

Job Description

Responsibilities

You shall be well-versed in the sales process and function of a hotel. You would be representing the hotel’s services and facilities to prospective and existing clients and to continuously deliver excellent guest service and to achieve sales target, improve performance and increase revenue. You shall in every effort increasing sales revenue and yield for rooms. Specifically, you will be responsible for performing the following tasks to the highest standards:

• To develop strategies and expand customer base (FIT or groups) in assigned market segment as well as perform all sales related activities.
• Respond to sales inquiries on timely manner from potential clients and customers seeking rooms, meeting space, food and beverage services.
• Preparing proposals and contracts for the hotel, adhering to established SOPs and in accordance with current business and pricing conditions.
• Develop sales plans and strategies to meet or exceed established revenue and room night goals.
• Cooperate with other departments in the hotel to create a satisfactory guest experience and build strong, comprehensive sales programs.
• Any other ad hoc tasks that are relevant.

Requirements

• The candidate must possess at least a Diploma/Degree in Business Studies/Marketing/Hospitality Management or equivalent.
• At least 5 years of working experience in similar capacity and relevant industry is required for this position.
• Results driven and passionate in achieving the high performance standard.
• Warm personality with high standard of customer care, attention to details and positive attitude
• Good command of English and inter-personal skills.
• Salary shall commensurate with experience

Integrated Nautical Resort Sdn Bhd

Job Description

Developing and Maintaining Budgets

• Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.
• Maintains a positive cost management index for kitchen and restaurant operations.
• Utilizes budgets to understand financial objectives.
• 
  

Leading Food and Beverage Team

• Manages the Food and Beverage departments (not catering sales).
• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Oversees all culinary, restaurant, beverage and room service operations.
• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
• Provides excellent customer service to all employees.
• Responds quickly and proactively to employee's concerns.
• Provides a learning atmosphere with a focus on continuous improvement.
• Provides proactive coaching and counseling to team members.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Monitors and maintains the productivity level of employees.
• Develops specific goals and plans to prioritize, organize, and accomplish work.
• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
• Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.
• 
  

Ensuring Exceptional Customer Service

• Provides excellent customer service.
• Responds quickly and proactively to guest's concerns.
• Understands the brand's service culture.
• Drives alignment of all employees, team leaders and managers to the brand's service culture.
• Sets service expectations for all guests internally and externally.
• Takes ownership of a guest c

Opus Hospitality Sdn Bhd

About Opus Hospitality Sdn Bhd:

Opus Hospitality Sdn Bhd is one of the service residences and also real estate experts established in 2019. It is the  Project under Bina Puri Holdings Berhad and received very good reviews from google reviews.

A little about Bina Puri Holdings Berhad. It is a property developer for Opus Hospitality Sdn Bhd. Bina Puri Holdings Berhad has been established since 1975 and is a public listed company on the Main Board of Bursa Malaysia with more than 44 years of work experience in civil construction and buildings locally and internationally. The Group's diversified business activities include investment holding, civil engineering and building management, property development, highway concessions, quarry operations, building materials manufacturing, utilities and hospitality management.

At Opus Hospitality, we are property experts. Our whole business is reliant on the ethos that we are not just ‘managing other people’s property’ but we are managing our own. This ensures that the experience for both landlord and guest is as easy and stress free as possible exactly the way it should be. Our commitment to acting honestly, with integrity, and always with owners best interests at heart, is fundamentalto everything we do.

Job Description

• Plan, execute & review for effective social media marketing that drive sales and conversion.

• Attend to new & existing customers enquiries through phone call, Whats-app and email.

• Convince and advice on the total solutions offerings to potential customers.

• Negotiate and close sales deals, adhering to company policies and procedures while ensuring profitability and customer satisfaction.

• Ensure sales target are met.

• Liasing with the operation team and ensure all clients orders are carried out sucessfully.

• Prepare regular sales reports, forecasts, and analyses, providing management with accurate and timely sales performance data.

Job Requirements:-

• Good communication skills in Bahasa Malaysia, English. Able to speak mandarin will be an advantage.
• SPM or equivalent qualifications.
• Computer literate (Microsoft office, words, excel and etc.)
• Possess own transport.
• Fresh graduates with keen interest in sales are encouraged to apply.

REGALWIDE HOLDINGS SDN. BHD.

Travelodge Bukit Bintang is situated in Kuala Lumpur's Golder Triangle, the property standing at the pulse of the city's shopping and business district. The hotel is close to the iconic Petronas Twin Towers, not to mention Jalan Alor, a street best known for its hawker food and seafood restaurants. Also perfect for business travellers, the property is in close proximity to Jalan Sultan Ismail and Jalan Raja Chulan were key commercial buildings are located.

Job Description

Job Description

A Commercial Manager, responsible for all commercial activities and leading the team to maximize revenue, optimize all revenue streams to maximize profit contribution to the overall performance of the hotel. Plan, implement, and monitor all commercial activities in the hotel The person: Excellent analytical skills and strategic thinking highly organized and exceptional leadership and management skills The ability to build relationships with customers and industry partners is essential Tech-savvy. Useful insights into and confidently use of technology Excellent knowledge in all commercial areas in a hotel to optimize all revenue streams. Good communicator and good knowledge of English, apart from the local language, in speech and writing

Planning

• Identify opportunities to increase revenue.
• Develop growth strategies to meet goals and objectives
• Analyze, plan and track revenue and pick-up compared with the market
• To update and provide sales market report

B2C

- Marketing

• Hotel website
• Create attractive offers
• Plan, implement and follow up campaigns
• Attend networking events and build industry connections
• Establish agreements with marketing partners
• Public relations and contact with the media
• Create and update the content in external channels
• Direct bookings on the hotel website · Direct bookings via telephone
• Ensure data quality in all systems B2B sales (contracting)
• Create and update sales materials
• Build and nurture customer relationships to win new business
• Corporate contracts / respond to RFPs
• Contracts with travel agents
• Selling all hotel products and services
• Follow up production on all contracts
• Ensure that the hotel's CRM is always updated Pricing
• Pricing strategy and rate structure in the hotel's PMS
• Continuously making and updating forecasts
• Tactical pricing - rate based campaigns
• Monitor and follow-up market pricing

JOB REQUIREMENTS:

• Diploma, Advanced/Higher/Graduate Diploma.
• Experience in managing hotel industry will be an added advantage. Benefits:
• Free parking
• Health insurance
• Meal allowance
• Professional development
• Work life balance

FGV Holdings Berhad

Job Description

EXECUTIVE, SALES (HOTEL SERI COSTA)

Felda Travel Sdn Bhd

Melaka

Responsibilities

• Implements sales activities and programs for Hotel Seri Costa and generates sales through all market segments.
• Prepare and present sales proposal to potential clients, highlighting the best features and qualities of the hotel.
• Discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction.
• Actively seeking out new sales opportunities through cold calling, networking and social media.
• Promote and produce sales leads for Hotel Seri Costa.
• Setting up meetings with potential clients and listening to their wishes and concerns.
• Provide feedback to the Head of Business Development / Head of Sales / Senior Sales Managers / Sales Managers on changing marketing conditions, including trends in the competition, as a result of direct sales solicitation, telephone calls and direct mail in his / her market areas.
• Meet and welcome some top key accounts, group organizers and VIP guests upon check-in.
• Assist clients in selecting the most appropriate service that best meet their specifications and needs.

Requirements:

• Bachelor in Marketing/ Business Administration or equivalent.
• Min 3 years of experience in resort/hotel or related job is essential.
• Proficient in English and Bahasa Malaysia (written and spoken).
• Strong creative approach to develop and close sales.
• Energetic, dynamic and confident personality.

Rapid Alpha Sdn Bhd

Job Description

Job Description

• Manage a portfolio of corporate and Travel Agents clients.
• Build long term business relationship with corporate clients.
• Source and secure potential clients and update Contact Worksheet of accounts.
• Participate in management meetings with other managers from other departments
• Be a professional hotel spokesperson through proper grooming and ability to present hotel's products effectively.
• Participate in corporate meetings, handle enquiries and follow through on group arrangements.
• Maintain an updated database of clients and decision makers' information.
• Participate in sales activities and corporate entertainment.
• Possess ability to communicate effectively to both external and internal customers.
• Be committed to the core values of the Company and deliver business goals.
• Be familiar with work and approval processes for corporate rate management and credit applications.
• Prepare and present weekly sales activity reports.
• Candidate must possess acute business acumen with ability to lead teams and drive results.

Job Requirements

• Candidate must possess at least a Diploma/ Advanced Diploma/ Degree in Marketing in Hotel and Tourism.
• Possess at least 3 years experience in the Hospitality industry through corporate sales and accounts management.
• Preferably Managers specializing in Hotel Management/Tourism services or equivalent.
• Excellent communication and presentation skills.
• Strong work ethics with high level of discretion.
• Must be goal orientated and possess ability to work in a team environment.

MPalace Hotel Kuala Lumpur

Job Description

Key Responsibilities ;-

• Develop new corporate and government, maintain existing business accounts.
• Have proven sales track record and bring target sales every month.
• To keep abreast with competitor's development and market dynamics.
• To establish good rapport with business associates and travel agents in the industry.

Requirements :-

• 3 years and above working experience in hotel industry.
• Presentable, possess initiative, commitment and drive with excellent communication skill.
• Good command of spoken and written English and Bahasa Malaysia
• Willing to travel outstation.

Please send your detailed CV with contact number, current and expected salary together to attention Mr. Sivakumar (Hotel Manager) sivakumar(at)mpalacehotel.com.my or Mr Shiraz (Finance Manager) shiraz(at)mpalacehotel.com.my contact them directly at 016-3985246 (Mr Sivakumar) or 019-6630510 (Mr Shiraz).

MAXLIVIN BIO SDN. BHD.

MAXLIVIN’ is a new rising star of the Internet Business in Malaysia. In MAXLIVIN’, we aim to break the traditional business and marketing strategy in this era of Cloud, and hence we created a whole new MAXLIVIN’ Super Web.

Maxlivin Bio Sdn Bhd was established in 2022, with a vision of connecting businesses globally, at anytime, anywhere and without limitations. We believe the future will be only 2 groups of people in this world: the ones who buy online; and the ones who sell online. In MAXLIVIN’, we provide systematic and professional one-stop training. We train, we guide, and we lead the team to achieve financial independence and maximize their lifestyle. We uphold a belief that to shape everyone with a quality and healthy life, we should make use of the data and technology to become a LIFE WINNER.

On top of that, MAXLIVIN’ has built a great reputation in the Internet Business and involved in the development of micro-entrepreneurs among the post-90s and 00s generations in achieving success. From the design of the mobile app to the internal professionality and team training, these are the core of MAXLIVIN’ since the very beginning.

With MAXLIVIN’ Super Web, we are committed to providing the finest quality products, the best user experience, and the easiest start-up business in just one single web!

Job Description

JOB OVERVIEW

As a Marketing Communication Manager, you will play a crucial role in developing and implementing effective communication strategies to promote our company’s products, services, and brand. Your primary objective will be to create compelling content that engages our target audience across various channels, such as digital platform, social media, email marketing, print media, and events. You will work closely with cross-functional teams, including marketing, design, and sales to ensure cohesive and impactful communication campaigns. 

JOB DESCRIPTION 

• Develop and implement the marketing promotion budget and business plan.
• Develop and produce high-quality, persuasive content for marketing materials, including social media updates, website content, and etc.
• Creating and managing all marketing materials and collateral in line with brand direction. To ensure consistency on corporate graphic standards.
• Maintain a consistent brand voice and messaging across all communication channels, ensuring brand guidelines are adhered to and that our products identity is effectively communicated to the audience.
• Manage and optimize digital marketing campaigns, including email marketing, social media advertising, and content marketing, to maximize reach and engagement.
• Writing and distribution new release, photographs, and feature articles to press & social media.
• Assist in developing and executing PR strategies to build and maintain a positive public image for the company. Write press releases and liaise with media outlets to secure coverage.
• Plan and coordinate marketing events, trade shows, and conferences. Collaborate with the events team to create event-specific promotional materials.
• Monitor and analyze the performance of marketing communication initiatives, providing regular reports and insights to the marketing team. Use data to make informed decisions and drive improvements.
• Work closely with other teams, such as product marketing, sales, and creative, to align communication efforts with overall business objectives.

JOB REQUIREMENT 

• Candidate must possess at least Diploma/Advanced/Higher/Degree in Marketing, Public Relations, Business, Mass Communications, or related Major.
• At least 3 - 5 years of working experience in the sales, marketing, digital or related professional area; wellness industry and/or related industry.
• Strong written and verbal communication skills with a keen eye for detail.
• Demonstrated success in Marketing Communications campaigns and initiatives.
• Proficiency in digital marketing tools and platforms, including social media management tools, email marketing software, and web analytics.
•  A self-starter who owns their role and able to multi-task and priorities work in a fast-paced environment.
• Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously.
• Creative thinking and the ability to develop innovative marketing communication strategies.

GFG HOME REALTY SDN BHD

With humble beginning in September 2013, GFG has been on a transformative journey, becoming a top provider of accommodations for those who are working adults, expatriates, and students in the Klang Valley area.

But GFG is not just about offering a place to stay. At GFG, our aim to give our customers a complete and seamless experiences. By managing more than seven thousand (7000) rooms across the Klang Valley, our dedicated team works hard to deliver the best accommodations to the tenants by providing one stop services solution to the tenant.

On 5 July 2021, GFG took a big step by getting the ibilik platform from the Start Media Group. This strategic acquisition marked a significant expansion in our capabilities and offerings. The subsequent introduction of the "ibilik plus" app amplified our efforts in enhancing operational efficiency. Through this application, we provided property operators and landlords with a powerful tool to manage their properties with unprecedented ease. The integration of Internet of Things (IoT) technology, including smart locks and meters, further revolutionized the traditional landscape of room rental business.

In February 2022, GFG embarked on a transformative endeavor by making an impactful entry into the hotel industry. We are currently managing more than 60 over hotels which skated in Selangor, KL, Penang and Johor. Instead of just entering the hotel industry like most of the companies, GFG decided to do something different. We had introduced Swing & Pillows Co-living to the market. S&P Co-living is a modern form of communal living in which residents get a private bedroom in a furnished room with shared common areas. S&P Co-living is now popular in major cities as a means of affordable living for students, workers, digital nomads, or individuals relocating. GFG found that the advantages of staying in S&P Co-living are where tenants have an opportunity like living in a room, but it has the common spaces such as kitchen, laundry, leisure area share with others. It's great to meet up with people which can work together and learn from each other. GFG believes this is a new way of living that can help tenants to grow in term of personally and globally.

Our journey has been fast and exciting, pushing us to grow even more. GFG is not just in the Klang Valley now – we're also in Johor and Penang.

Find out more with our new co-living and hotel concept at our official website:

1. GFG Group (Accommodation Provider) :https://gfgproperty.com/
2. ibilik Dot Com (Online Room Listing Platform): https://www.ibilik.my/
3. Swing & Pillows (Co-living & Hotel Hybrid Concept) : https://swingpillows.com.my/
4. GFG G-Glass House (Rental Event Space @ Klang): https://gfgtower.com/

Job Description

As a Revenue Manager in Swing & Pillows, you will be responsible for optimizing revenue and profitability by developing and implementing effective pricing and inventory management strategies. You will work closely with various departments to ensure that revenue opportunities are maximized and pricing strategies are aligned with market trends and hotel objectives.

Roles & Responsibilities:

Revenue Analysis: Analyze historical and current data to identify revenue opportunities and trends. Generate and review daily, weekly, and monthly revenue reports. Conduct demand analysis and forecasting to optimize room availability.

Distribution Channel Management: Manage relationships with online travel agencies (OTAs), ensure rate parity across all distribution channels. Evaluate the performance of distribution channels and make adjustments as needed.

Pricing and Inventory Management: Develop and implement pricing strategies to optimize revenue and occupancy levels. Monitor market trends and competitors' pricing to make informed pricing decisions. Maintain accurate and up-to-date inventory controls, room allocation, and distribution channels.

Qualifications:

1. Bachelor's degree in Hospitality Management, Business, or a related field (Master's degree preferred).
2. Previous experience in revenue management or related roles in the hotel industry.
3. Proficiency in revenue management software and systems.
4. Strong analytical and data-driven decision-making skills.
5. Excellent communication and presentation skills.
6. Ability to work collaboratively with cross-functional teams.
7. Attention to detail and a strategic mindset.

With humble beginning in September 2013, GFG has been on a transformative journey, becoming a top provider of accommodations for those who are working adults, expatriates, and students in the Klang Valley area. But GFG is not just about offering a place to stay. At GFG, our aim to give our customers a complete and seamless experiences. By managing more than seven thousand (7000) rooms across the Klang Valley, our dedicated team works hard to deliver the best accommodations to the tenants by providing one stop services solution to the tenant.

In February 2022, GFG embarked on a transformative endeavor by making an impactful entry into the hotel industry. We are currently managing more than 60 over hotels which skated in Selangor, KL, Penang and Johor. Instead of just entering the hotel industry like most of the companies, GFG decided to do something different. We had introduced Swing & Pillows Co-living to the market. S&P Co-living is a modern form of communal living in which residents get a private bedroom in a furnished room with shared common areas. S&P Co-living is now popular in major cities as a means of affordable living for students, workers, digital nomads, or individuals relocating. GFG found that the advantages of staying in S&P Co-living are where tenants have an opportunity like living in a room, but it has the common spaces such as kitchen, laundry, leisure area share with others. It's great to meet up with people which can work together and learn from each other. GFG believes this is a new way of living that can help tenants to grow in term of personally and globally.

Find out more with our new co-living and hotel concept at our official website: https://swingpillows.com.my/

The Frangipani Langkawi Resort & Spa

Cottage By The Sea Langkawi was formerly known as he Frangipani Langkawi Resort & Spa has attained a sound reputation as a value-for-money property with the best environmental green practises ever practised in a hotel and resort. This secluded and eco-friendly resort is situated on a 400-metre stretch of soft golden sand along Pantai Tengah, southwest of Langkawi. We are located 10km from Langkawi International Airport and walking distance to restaurants, cafes and shops.

Job Description

Job Responsibilities

·        Answer Telephone and respond to caller inquiries in a pleasant manner.

·        Answer client/bookers' questions about property facilities/services (e.g., hours of operation, rates and room type, packages, promotions, entertainment, restaurants, etc.)

·        Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.

·        Responsible for coordinating internally with the sales & marketing team.

·        Generating reports, preparing proposals, collecting details, and coordinating with clients & suppliers.

·        Prepare sales-related documents throughout the sales process (e.g., brochures, promotional materials, sales demo kit, welcome kit, souvenir, etc.)

·        Generate group and/or corporate leads through internet prospecting, networking, and telemarketing.

WORLDTRAVELLERS DMC SDN. BHD.

WorldTravellers DMC Sdn Bhd (previously known as TA Travel Sdn Bhd, a subsidiary of TA Enterprise Bhd) was established in 1992. Today it is one of the leading travel management companies in Malaysia & offers one-stop travel solution focusing on corporate ticketing & incentive travel. Headquartered in Kuala Lumpur & offices in Klang Valley, the company boasts a long track record of serving prominent & satisfied clients from multinational to SME clients.  

Job Description

Job Summary

As a Sales Manager, you will play a pivotal role in expanding clients base and revenue. You will be responsible for developing & executing strategic sales plans, managing a team of sales professional and nurturing key client relationships. Your primary goal will be to meet & exceed sales target while ensuring exceptional customer satisfaction.

Duties and Responsibilities

• Develop & implement effective sales strategies to achieve corporate revenue goals
• Lead, mentor & motivate the sales team to consistently achieve & exceed targets
• Identify & target new corporate clients while nurturing existing relationships
• Analyze market trends & competitor activity to stay ahead of the competition
• Prepare & present regular sales reports to management & clients
• Provide exceptional customer service & address client concerns effectively

Job requirements

• Diploma/Bachelors degree
• Fluent in English and Cantonese is an added advantage
• Proven track record of success in corporate sales management, with at least 5 years of experience in the travel industry
• Excellent communication, negotiation, presentation & IT skills
• Previous experience in global travel management is an added advantage

WIT Venture Sdn Bhd

Be part of the Next Generation - Digital Property Airbnb Hotel Management.   

A Leading Hospitality Manager And Proptech Company. Delivering a high standard of services as one of the leading property managers in Malaysia. To change the leading property to leading hospitality with Property Technology. Enabling global citizens to live anywhere without boundaries while benefitting the local economy & environment.

Our Brand:

FIVE SENSES by WIT Ventures Group of Companies

A Digital Investment Property Company

• Smart Self Check-In Kiosk
• Managed over 1000+ Rooms
• MRO Strategy & AI Automation
• High ROI for Investors

4-Star Quality Hotel / Airbnb Experience

We are also one of the Fast Moving Companies with the below recognitions:

• Booking.com Top Performing Home Partner Award 2023
• SME Top 100 Awards 2022
• Green Malaysia Approved Business
• The 100 Most Influential Young Entrepreneurs 2022

Job Description

Are you facing:

• Uncompetitive product offerings?
• Need help putting your expertise to good use?
• Your work needs to be appreciated; your effort goes unnoticed?
• Desperately searching for ways to enjoy working?

Job Scope:

• Analyze information by breaking it down into parts to understand its core principles and facts.
• Evaluate data to find the best solutions and solve problems effectively.
• Provide accurate and timely results through reports and presentations.
• Analyze sales strategies and adjust them to increase market share for all properties.
• Use data analysis to identify trends, future needs, and obstacles to achieving goals.
• Assist in evaluating accounts and validating conclusions.
• Stay updated on market trends and adjust strategies accordingly.
• Achieve and surpass performance, budget, and team goals.
• Set long-term objectives and plan strategies to achieve them.
• Demonstrate knowledge of job-related issues, products, systems, and processes.
• Explore opportunities to increase profit, add value for clients, and drive innovation.
• Ensure that hotel strategies align with brand philosophies and initiatives.
• Communicate sales strategies and rate restrictions to properties and adapt them to market conditions.
• Proactively communicate with properties regarding rate strategy and restrictions.
• Assist hotels with pricing and offer input on business evaluations and recommendations.
• Use reservation systems and demand forecasting to implement selling strategies.
• Monitor distribution channels, information accuracy, and competitor positioning.
• Conduct revenue tests and make recommendations for process improvements.
• Share brand initiatives, demand, and market analysis with hotels.
• Act as a liaison between property and regional/corporate systems support when necessary.
• Collaborate with relevant hotel departments to optimize revenue opportunities, such as Reservations, Sales & Marketing, Meeting & Events.
• Evaluate third-party systems for accuracy and synchronization.
• Provide monthly reports on historical activities and future data for strategic decisions.
• Contribute to annual budgeting processes and strategic business planning.
• Attend designated meetings and lead revenue strategic meetings as required.
• Maintain open communication with various departments affecting revenue optimization and educate team members on revenue management philosophy.

Requirements:

• Minimum of 5 years of senior-level experience in reservations or revenue management.
• Character traits: commercial business sense, entrepreneurial spirit, motivational leadership, effective communication, and bottom-line improvement skills.
• Proficiency in deriving insights from data and using information for tactics and strategies.
• Understanding of distribution channels and ability to maintain good relationships with stakeholders.
• Knowledge of hotel operations and experience in managing multiple properties is a plus.
• Degree in Hospitality or Tourism Management, Business Administration, or Marketing.

Benefits:

• Annual Leave
• Medical & Hospitalisation Leave
• Corporate Uniform
• EPF, SOCSO, EIS
• 5.5 or 6 working days
• Overtime Pay
• Company Gatherings / Events / Trips
• Staff Discount
• In addition to money, companies provide opportunities for employees to work independently to build skills and provide mentoring rather than dependent attitudes

LIFESTYLE DOMAIN SDN. BHD.

We are currently looking for hardworking, talented, like-minded individuals who are eager to work as a team and learn together in a dynamic environment combining both modern day concepts with traditional aesthetics that originate from local villagers all captured in one resort which houses many modern facilities.

Located at the coastline of Port Dickson, individuals will be expected to work together as a team to ensure day to day operations run smoothly and efficiently. This working opportunity is ideal for individuals who want to grow and are willing to learn.

Job Description

Requirements

-Excellent communication and presentation skills.

-Able to work independently.

-High driven, dynamic and outgoing personality.

-Strong creative approach to develop and close sales.

-Passion for sales

-Posses a car and willing to travel.

-Based in Kuala Lumpur

Job Descriptions

-To provide and sell Company products and service. ie, guest rooms, conference and functions facilities to individual, corporate, Government sector, industrial, travel agent & association

- To guarantee sales through all market segments and develop sales and objectives.

-To prepare, propose & execute marketing plan, marketing activities including social media, promotion, special event and progress report.

-To monitor, maintain corporate clients account & prepare clientele analysis. To following client requests, feedback and provide prompt outstanding service.

- To ensure smooth running of all functions and events

- To maintain existing and expand new account with aggressive sale and marketing strategies. - To maintain a good rapport with clients.

Integrated Nautical Resort Sdn Bhd

Job Description

Developing and Maintaining Budgets

• Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.
• Maintains a positive cost management index for kitchen and restaurant operations.
• Utilizes budgets to understand financial objectives.
• 
  

Leading Food and Beverage Team

• Manages the Food and Beverage departments (not catering sales).
• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Oversees all culinary, restaurant, beverage and room service operations.
• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
• Provides excellent customer service to all employees.
• Responds quickly and proactively to employee's concerns.
• Provides a learning atmosphere with a focus on continuous improvement.
• Provides proactive coaching and counseling to team members.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Monitors and maintains the productivity level of employees.
• Develops specific goals and plans to prioritize, organize, and accomplish work.
• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
• Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.
• 
  

Ensuring Exceptional Customer Service

• Provides excellent customer service.
• Responds quickly and proactively to guest's concerns.
• Understands the brand's service culture.
• Drives alignment of all employees, team leaders and managers to the brand's service culture.
• Sets service expectations for all guests internally and externally.
• Takes ownership of a guest c

Integrated Nautical Resort Sdn Bhd

Job Description

Developing and Maintaining Budgets

• Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.
• Maintains a positive cost management index for kitchen and restaurant operations.
• Utilizes budgets to understand financial objectives.
• 
  

Leading Food and Beverage Team

• Manages the Food and Beverage departments (not catering sales).
• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Oversees all culinary, restaurant, beverage and room service operations.
• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
• Provides excellent customer service to all employees.
• Responds quickly and proactively to employee's concerns.
• Provides a learning atmosphere with a focus on continuous improvement.
• Provides proactive coaching and counseling to team members.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Monitors and maintains the productivity level of employees.
• Develops specific goals and plans to prioritize, organize, and accomplish work.
• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
• Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.
• 
  

Ensuring Exceptional Customer Service

• Provides excellent customer service.
• Responds quickly and proactively to guest's concerns.
• Understands the brand's service culture.
• Drives alignment of all employees, team leaders and managers to the brand's service culture.
• Sets service expectations for all guests internally and externally.
• Takes ownership of a guest c

Seri Pacific Hotel Kuala Lumpur

Job Description

Job Scopes:-

·        Implement revenue management operations, procedures and best practices.

·        Identify new revenue opportunities.

·        Optimize and expand distribution partnerships.

·        Challenge and influence hotel to improve service level and operational standards.

·        Oversee revenue management and distribution strategy of the hotel and manage day to day yield operations

·        Daily pick-up analysis, strategy adjustments and reporting

·        Perform competitive benchmark studies and follow market trends

·        Create and maintain a rolling demand calendar

·        Provide a weekly dynamic forecast of expected results, variances and budget comparisons

·        Manage and oversee strategy for all 3rd party distribution

·        Responsible for assessing, analysing and pricing group business strategies

·        Analyze overall monthly hotel performance and provide a summary report with recommendations to improve long-term strategies

·        Ensure all related systems are configured correctly, validated and working to full capacity

·        Ensure web site booking process is maintained up-to-date and functional

·        Conduct quarterly performance reviews and develop strategic and tactical action

·        Responsible for best practice standards to include: competitor analysis; environmental scanning; market modelling; distribution yield management; business mix yield management; length of stay yield management; inventory availability by channel; pricing control and new pricing concepts

·        Evaluate the performance of distribution partners and contracted rates (OTA, FIT, tour operator, corporate, groups, etc…)

·        Reduce the cost of distribution by finding new less expensive means of delivering business

·        Prepare an outline for and support the annual revenue budget process

·        Inspire Hotel’s HODs to further embed a revenue management culture

Job Qualifications:-

• Minimum 5 years' experience as a Hotel Revenue Management and/ or other departments of the hotel is beneficial (e.g reservations and operations)
• Bachelor’s Degree in related fields is required.
• Proficiency in computer programs like MS Word, Excel, PowerPoint, Outlook,
• Knowledgeable of hotel technology and system.
• Excellent organizational and time-management skills
• Integrity and confidentiality
• A strong command of both written and spoken English is required; additional languages an asset.
• Candidate should be well organized, discrete, trustworthy and able to handle business information with confidence.

Seri Pacific Hotel Kuala Lumpur

Job Description

Job Scopes:-

• Produces and implements the hotel marketing and communications plan and budget in accordance with all marketing and communications activities, including rooms, banquet and catering as well as Food and Beverage outlets;

•  to develop the hotels yearly marketing and communication plan so as to support and drive market penetration and overall sales effectiveness;

•  to review with Director of Sales and Marketing all Advertising activities both local and international to ensure that not only the hotels brand guidelines are adhered to but to enhance the overall hotels performance, through this medium;

• to develop strategies to support or create opportunities for incremental revenue in rooms, banquet and catering, weddings, F&B or other areas. Whether it is through direct promotion, partnership marketing, online/offline advertising, email marketing, campaigns or other suitable channels and implement it;

• to develop and maintain close relationship with both local and major media contacts to maximise opportunities for exposure and develop not only awareness but third party endorsement of the hotel through these channels;

• to support and work with Director of Sales & Marketing to develop new partners, offers, promos. Measuring not only based on direct incremental business result, but also additional exposure from ATL and BTL contribution from partners or even additional A&P sponsored funds or programs;

• to monitor and measure PR coverage efforts through Media Monitoring services and to develop PR content strategy and story pitching to support brand and to be in line with competition or achieve same market share of voice;

• to support and co-develop strategic online promotion, packages and distribution with Director of Sales & Marketing to optimize content, booking pace and package production results;

• to manage and implement digital marketing activities and co-develop social media content and strategy to build brand of voice direct with future customer;

• to support and develop in the production of Food and Beverage collaterals, advertising and promotional activities in conjunction with the Food and Beverage Manager and Director of Sales & Marketing;

• to assist Food & Beverage Manager with yearly promotional and strategic plan in line with E/Marketing platforms aimed at increasing market share and improving both positioning and market perception of hotel F & B outlets;

• to be the champion of hotel “Branding” thus cascading communications that supports the hotels core/essence concepts within all communication methods;

• to develop the hotels photographic library for quick reference, easy usage procedures with focus on being customer friendly;

• prepares the hotels annual Marketing Communications budgets in line with the hotel’s sales and marketing plan;

• to play a key role in the guest arrival experience for incoming VIPs, special groups and media contacts to ensure our influence on public opinions are par excellence;

• ensure the hotel has effective on-line advertising efforts, including display advertising ad networks, paid directory inclusions and assist in identifying the most compelling imagery and copy, category ad click-thru analysis, site adds, promotions, space allocations etc. in consultation with the Director of Sales & Marketing;

• leverage the benefits from all hotel sponsorship to maximize hotel exposure and revenue;

• produces monthly report for submission to Director of Sales & Marketing;

• database champion for all hotel databases ensuring the hotel reaches target markets efficiently and effectively;

Job Qualifications:-

• Bachelor's degree in Marketing, Communications, or a related field.
• 5 years of experience in marketing and communications.
• Excellent organizational and time-management skills
• Integrity and confidentiality
• A strong command of both written and spoken English is required; additional languages an asset.
• Candidate should be well organised, discrete, trustworthy and able to handle business information with confidence.
• Strong analytical and strategic thinking required.
• Must be detail oriented with the ability to manage multiple tasks.
• Dedicated to use the Digital Marketing platforms.
• Demonstrated creativity and documented immersion in social media.
• Experience sourcing and managing content development and publishing.
• Has excellent verbal and written communication skills and an ability to work individually on a project or in a team environment.
• Positive attitude and capability of looking from an outside the box perspective.

Bayview Hotel Langkawi

Bayview Hotel Langkawi is a 4 Stars business and leisure hotel that mixes modern style with spacious accommodation and first-class business amenities. High-speed Internet access and numerous meeting venues, including one of the biggest conference rooms in Kuah is available at the property.

Job Description

Job Overview

As a sales Manager, you are fully competent individual who has experience in the sales processes and functions of a hotel. You would be responsible for representing the hotel's services and facilities to prospective and existing clients in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standard.

Job Requirements

• A true desire to satisfy the needs of others in a fast-paced environment 
• Warm personality with team spirit
• Positive attitude and good communication skills
• Minimum 2 years of working experience in Hospitality or any other relevant industry preferred
• Proficiency in MS Office applications and Hotel systems

Job Description

• Manage a portfolio of clients in accordance to designated account distribution
• Initiate new sales, prospects and qualifies leads and solicits potential clients in B2B negotiated market segments (FIT and groups)
• Respond to sales inquiries from potential clients and customer seeking rooms, meeting space, food and beverage services. etc.
• Conduct property site visits
• Preparing proposals and contracts for the hotel, adhering to establish SOP's and in accordance with current business and pricing condition.
• Develop sales plan to meet or exceed established revenue and room night goals
• Cooperate with other departments in the hotel, particularly Reservations and the Banqueting Department, to create an exceptional Guest experience and build strong, comprehensive sales programs

The Five Tea

The Five Tea is a dynamic and innovative player in the beverage industry, specializing in the creation of exceptional Tea, Milk Tea, and Fruit Tea products. We are committed to delivering high-quality, flavorful, and unique beverages that captivate our customers' taste buds. As we continue to expand and innovate, we are seeking a passionate and talented Beverage Research and Development Specialist to join our team.

Job Description

At The Five Tea, we're not just about beverages; we're about crafting memorable experiences and making a splash in the market. Our passion for creativity and innovation drives us to create exceptional beverage products that resonate with consumers. We are on the lookout for a dynamic and imaginative Marketing Manager to join our team and lead the charge in making some noise in the market.

Job Summary:

As the Marketing Manager, you will be at the forefront of our mission to create buzzworthy and exciting marketing campaigns. You don't need to have prior experience in the food and beverage industry, but you should possess a strong desire to bring a creative and fun twist to our brand. Your role will involve developing and executing marketing strategies, building brand awareness, and engaging consumers through innovative campaigns.

Key Responsibilities:

1. Marketing Strategy: Develop and implement marketing strategies that align with the company's objectives and mission, focusing on creativity and originality.
2. Brand Development: Foster the growth and recognition of our brand by creating and maintaining a unique and compelling brand identity.
3. Content Creation: Generate captivating and shareable content across various platforms, including social media, blogs, videos, and more.
4. Campaign Planning: Conceptualize, plan, and execute creative marketing campaigns that generate excitement, engage consumers, and drive sales.
5. Market Research: Stay current on industry trends, consumer behavior, and competitor activities to identify opportunities for growth and innovation.
6. Collaboration: Work closely with cross-functional teams, including product development, sales, and design, to ensure marketing efforts are integrated and effective.
7. Budget Management: Manage marketing budgets effectively to maximize ROI while executing impactful campaigns.
8. Measurement and Analysis: Utilize data and analytics to evaluate the performance of marketing initiatives and make data-driven adjustments for continuous improvement.

Qualifications:

• Bachelor's degree in Marketing, Business, or a related field (MBA a plus).
• Demonstrated experience in marketing, advertising, or a related role with a strong portfolio showcasing creativity and innovation.
• Passion for marketing and a desire to bring a fresh perspective to the beverage industry.
• Excellent written and verbal communication skills.
• Proficiency in digital marketing tools, social media platforms, and analytics.
• Ability to think outside the box, take calculated risks, and adapt to changing market dynamics.
• Strong project management and leadership skills.
• Enthusiastic, fun-loving, and a team player.

Acappella Suite Hotel Sdn Bhd

Job Description

ASST. DIRECTOR SALES & MARKETING JOB DESCRIPTION

1.     Maintain and promote a team work environment with effective and clear communication amongst co-workers.

2.     Works with sales managers to ensure understanding of sales strategy and effective implementation of this strategy for the segment.

3.     Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by

the ADOS.

4.     Set example through professional, friendly attitude towards clients and co-workers, timely response to clients and co-workers needs and observance of sales office standard.

5.     Ensure hotel meets or exceeds budgeted goals.

6.     Follow and track company cross-sell procedures.

7.     Utilize company profile database to determine geographic areas for travel agent calls while maintaining top and existing travel agent accounts.

8.     Organize travel agent month and travel agent appreciation rates for slow months.

9.     Assists with the development and implementation of promotions, both internal and external.

10. Creating a focus on attracting new business.

11. Attending and contributing to the monthly sales strategy meeting

12. Updating and owning the sales strategy & sales plan with the Executive Director & Managing Director.

13. Review and approves any special corporate negotiated rates by signing the CVGR (Company Volume guaranteed rate) contract.

14. Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).

15. Leads on-property sales functions to build long-term, value-based customer relationships that enable achievement of hotel sales objectives.

16. Recommends monthly room nights target goals for sales team members.

17. Participates in sales calls with members of sales team to acquire new business and/or close on business.

18. Develop and send informative press releases to targeted lists highlighting all activities and promotions.

19. Maintain and expand corporate incentive program via direct mail, personal visits etc.

20. Oversee and ensure the updated rates, promotions on hotel website, OTA's (Online travel agents), GDS etc. without any rate parity.

21. Responsible for the training of sales managers and staff.

22. Follow and promote hotel standards with guests, co-workers.

23. Evaluates and drives the hotel’s participation in the various sales channels, Market Sales, Event Booking Centres, electronic lead

channels, etc.

24. Monitors all day to day activities of direct reports.

25. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

The Westin Kuala Lumpur

Job Description

Job Summary

The Catering Sales Manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue. The incumbent implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.

CANDIDATE PROFILE

Education And Experience

• High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional.
• 
  

OR

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.
• 
  

CORE WORK ACTIVITIES

Managing Sales Activities

• Manages sales efforts for the hotel including local corporate and social catering.
• Works collaboratively with off-property sales channels (e.g., Sales Office, Area Sales, EST) to ensure sales efforts are coordinated, complementary and not duplicative.
• Responds to incoming catering opportunities for the hotel.
• Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals.
• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
• Closes the best opportunities for the hotel based on market conditions and hotel needs.
• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
• Designs, develops and sells creative catered events.
• Maximizes revenue by up-selling packages and creative food and beverage.
• Manages catering sales revenue and operation budgets, and provides forecasting reports.
• Develops menus which drive sales.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
• Participates in and practices daily service basics of the brand.
• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
• Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and the company.
• 
  

Providing Exceptional Customer Service

• Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to ensure guest satisfaction.
• Executes and supports the company’s Customer Service Standards and hotel’s Brand Standards.
• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
• Gains understanding of the hotel’s primary target customer and service expectations; serve the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
• Develops a close working relationship with operations to ensure execution of strategies at the hotel level.
• 
  

Additional Responsibilities

• Performs other duties, as assigned, to meet business needs.
• 
  

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Element, we believe that travelers deserve more than a place to stay. They need a place to thrive, where they can start every day feeling fresh, focused, and alive. Whether they’re stopping by for a few days or settling in for a few weeks, time away from home shouldn’t mean time away from life. Our travelers recognize and appreciate our approachable, multidimensional staff, who are energized by helping guests find their balance at Element. We help our guests live life away as they do at home, no matter how long they stay, with an eco-minded philosophy and a passion for well-being. If you’re an active optimist who doesn’t second guess connecting with like-minded guests and creating a warm, comforting space for yourself and those around you, we invite you to explore career opportunities with Element. In joining Element, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

The Westin Kuala Lumpur

Job Description

Job Summary

Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company.

CANDIDATE PROFILE

Education And Experience

• High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
• 
  

OR

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.
• 
  

CORE WORK ACTIVITIES

Understanding Market Opportunities & Driving Revenue

• Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.
• Partners with group/catering counterpart to effectively manage the business opportunity.
• Responds to incoming group/catering opportunities for the property that are outside parameters of the .
• Handles all opportunities if property does not participate in an EBC.
• Identifies, qualifies and solicits new group/catering business to achieve personal and each property’s revenue goals.
• Focuses efforts on group/catering accounts with significant potential sales revenue.
• Develops effective group/catering sales plans and actions.
• Designs, develops and sells creative catered events.
• Maximizes revenue by upselling packages and creative food and beverage.
• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
• Closes the best opportunities for each property based on market conditions and individual property needs.
• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
• 
  

Providing Exceptional Customer Service

• Handles complex business with significant revenue potential as well as significant customer expectations.
• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
• Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.
• Supports brand’s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Provides excellent customer service in order to grow share of the account.
• Executes brand’s Customer Service Standards and property’s Brand Standards.
• Executes and supports the business Customer Service Standards and property’s Brand Standards.
• Participates in and practices daily service basics of the brand.
• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand.
• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
• 
  

Building Successful Relationships

• Works collaboratively with off-property sales channels (e.g., , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.
• Manages and develops relationships with key internal and external stakeholders.
• Uses sales resources and administrative/support staff.
• 
  

Additional Responsibilities

• Utilizes intranet for resources and information.
• Conducts site inspections.
• Creates contracts as required.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
• 
  

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Element, we believe that travelers deserve more than a place to stay. They need a place to thrive, where they can start every day feeling fresh, focused, and alive. Whether they’re stopping by for a few days or settling in for a few weeks, time away from home shouldn’t mean time away from life. Our travelers recognize and appreciate our approachable, multidimensional staff, who are energized by helping guests find their balance at Element. We help our guests live life away as they do at home, no matter how long they stay, with an eco-minded philosophy and a passion for well-being. If you’re an active optimist who doesn’t second guess connecting with like-minded guests and creating a warm, comforting space for yourself and those around you, we invite you to explore career opportunities with Element. In joining Element, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

KLANG HISTANA HOTEL SDN. BHD.

Job Description

Job Description

• Plans, develops, implements, and directs marketing and sales activities and programs for the corporate, government, school, association, tour and travel industry. Generates sales through all market segments
• Develops promotions within the industry to increase visibility, increase sales, and maintain a high profile in the tourism community locally, domestically, and internationally
• Assists in the development of collateral sales materials for targeted markets and special project
• Coordinates efforts with other Company divisions and responsible for the entire operations related to tour groups, MICE, and seminar group
• To ensure the smooth flow of the operations from the point of group arrival to departure of the group
• To handle complaints at the level pertaining to all matters related to this area
• Monitor and follow-up closely for cut-off period and pre-assignment for all due in groups
• Go through the billing instructions and ensure that proper billing and routines are being done on a daily basis
• Attend and manage sales related enquiries, handles incoming and outgoing customer calls
• Prepare daily, weekly and monthly sales report
• Follow up on outstanding payment
• Other ad-hoc tasks as assigned by superior

Requirements:

• Min 2-5 years of experience in resort/hotel or related job is essential
• Fluent in English and Bahasa Malaysia (written & spoken)
• Well verse in Microsoft Word, Excel, Powerpoint, Outlook, PMS, Sales systems
• Excellent communication & Presentation skills
• A well-organized & initiative person
• Able to work independently
• Pleasant and mature personality
• Diversified, innovation, creative planning & strategies
• Strong in problem-solving and resolve conflicts
• Analytical and prompt in action
• High sense of integrity
• Able to deal with workplace stress and pressure
• Have the ability to prioritize workload assignments
• Team work and time management skills
• Strong creative approach to develop and close sales
• Energetic, dynamic and confident personality
• Excellent inter-personal and convincing skills
• Responsible, reliable and committed
• Possess a car and willing to travel

Based at: Klang Histana Hotel

For more information on our company, please feel free to visit our websites:

www.histanahotel.com.my

Genting Malaysia Berhad

Job Description

Job Descriptions:-

• Drive International arrival through local travel agents.
• Establishing and maintaining good rapport/ relationship with inbound agents as well as inbound agents’ overseas office team.
• Keeping track of changes, developments & market fluctuations.
• To develop strategic action plans to drive incremental sales and identify new international markets with high-yield potential.
• Review the market environment and formulate creative and innovative products/packages to enhance arrivals.
• Conducts sales call and perform site inspection trips to the resort as and when required.
• Acquiring and developing new business accounts and preparing sales proposals.
• Execute and supports the operational aspects of business ie bookings, and payment.
• Following up on all business leads and responses in a timely manner.
• Attending sales missions in the designated country to promote RWG/RWA.

Job Requirements:-

• Candidate must possess or currently perusing a Degree in Hospitality Management, Events Planning, Business Studies or equivalent.
• Possesses CGPA 3.0.
• Minimum 3 years experience in hotel / F&B / MICE / events / tourism.
• Excellent communication, negotiation, and presentation skills.
• Must be MS Office proficient – use of Powerpoint, MS Word and Excel.
• Ability to work independently and as part of a team in a fast-paced environment.
• Willingness to travel as needed.

Capri by Fraser Johor Bahru

Frasers Hospitality, a member of Frasers Property Group, is a global hospitality operator with Gold-Standard serviced apartments, hotel residences and boutique lifestyle hotels across Australia, Southeast Asia, North Asia, Middle East, Africa, Europe and the UK.

Capri By Fraser is the latest hotel residence in JB! Situated in the city heart-center, we are in good company of commercial, transportation, entertainment, shopping, dining and lifestyle establishment such as City Square mall, Kotaraya Shopping mall, PERSADA Convention Centre, etc.

Built with 316 room, we provide good living infrastructure and leisure options for guests. With breathtaking city views, Executive club lounge, Asian culinary, this smart hotel-residence is a destination in itself.

The Fraser family

In our team, we will nurture you to the fullest of your abilities, grooming you with structured training programs and giving you exposure to the world’s best practices

Job Description

A Sales Manager is responsible for local market sales activities, to develop and foster business through proactive direct sales, marketing, telemarketing, direct e-mail, appointment calls, and inspection tours of the hotel. Also, to be responsible for the implementation of sales & marketing policies and coordination with all other departments on working relationships. Develops strategic action plans for the hotel to drive measurable, incremental sales revenue. Additionally, identify areas of opportunity in performance and recommend tools and sales training to optimize the self-performance of the sales team.

• Responsible for Corporate and Travel Agent Room Sales for the hotel.
• Clear understanding of the hotel's business strategies then set goals and determine action plans to meet those goals.
• Update action plans and financial objectives quarterly.
• Identify new markets and business opportunities and increase sales.
• Represent Hotels in various events and exhibitions.
• Implements all sales action plans related to the market areas as outlined in the marketing plan.
• Conducts daily sales calls and arranges site inspection trips to hotels by corporate clients. Able to provide quick and timely responses, immediate communication to the properties, and develop professional long-term business relationships.
• Always provide the highest quality of service to the customer.
• Participates in sales calls with members of the sales team to acquire new business and/or close on business.
• Able to support hotels' service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals.
• Accompany sales team on sales calls to potential clients to assist in the development of the account and to assess the effectiveness and sales skills of the salesperson.
• Assess additional training needs based on data gathered and interaction with the sales team from property visits.
• Targeting key accounts potential for the company.
• Builds and strengthens relationships with existing and new customers to enable future bookings.
• Activities include sales calls, entertainment, FAM trips, trade shows, etc.
• Develop relationships within the community to strengthen and expand the customer base for sales opportunities.
• Closely following up on all business leads within a 24-hour response timeline to clients.
• Acquiring and developing new business accounts and preparing sales proposals for clients.

Requirements:

• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.

Our Benefits:

• Group Insurance
• Duty Meals
• Performance Bonus

Genting Malaysia Berhad

Job Description

PRODUCT & PROMOTION MARKETING SECTION

Job Description

• To assist Product and Promotion Marketing Manager in executing database marketing plans to drive sustainable growth and profit for the company.
• Assist in developing marketing plans and its standard operating procedures.
• Plan and execute communication plans to consistently engage Genting Rewards members with the latest offering form the company.

VIP SERVICES SECTION

Job Description

• Manage VIP operations (Gaming)
• Promoting and deliver the company's existing campaign and event and introducing new products to the customers 
• Communicating via multiple channels with both internal and external customers 
• Maintaining relationship with customers by making regular visits, understanding their needs and anticipating new marketing opportunities 
• Coordinating with various sections and departments to cater customer request (e.g hotel room reservation, limousine reservation, tournament and events arrangement. 
• Research and develop marketing opportunities and plans, understanding customer requirements, identifying market trends and system improvements.

CALL CENTRE / ROYALTY SECTION

Job Description

• Assisting Managers in sales, marketing, and business development.
• Enhancing product value and competitiveness.
• Involve in forecasting and administrative tasks.
• Promoting and cross-selling products and events.
• Follow up on daily customers arrivals, requests, entitlements and departure
• Providing excellent customer service.

Job Requirements

• Possess a Bachelor's Degree in Marketing, Psychology, Business Studies or related discipline.
• Possess leadership qualities, has an eye for details and able to work independently.
• Excellent written and oral communication skills in English and Bahasa Malaysia.
• Fresh graduates are encourage to apply.
• Willing to be based in Genting Highlands

Mercure Kuala Lumpur Glenmarie

Mercure Kuala Lumpur Glenmarie is a part of the new intergrated Utropolis Glenmarie development. It is well connected with highways and other transportation links such as the KTM komuter system and an upcoming LRT line. It is 40mins by car from Kuala Lumpur International Airport and 15mins from Sultan Abdul Aziz Shah Airport Subang. It is within 5mins by car to the industrial park and 10mins from shopping and entertainment outlets.

The hotel is conveniently located at the heart of Glenmarie Shah Alam, within minutes from the top companies within the area. It is only minutes away by car to Sunway Lagoon and Sunway Pyramid shopping complex

Job Description

The position is responsible for to oversee and manage Sales, Marketing Communications, Revenue and Reservation team to ensure maximum revenue, production coverage and marketing opportunities are achieved. Also accountable for booking individual, group business, banquets and meetings on an established base of the top producing key accounts and for managing / converting high potential key prospects to meet with and excel the forecasted occupancy, budgeted average rate and revenue.

The Director of Sales should work closely with the Revenue Analyst/Revenue Manager to develop strategies to maximise RevPar and grow market share.

Primary Responsibilities

• Controls mailing list and ensures it updated constantly
• Sets individual sales target in line with approved budget
• Structures marketing and promotional strategies to create market awareness
• Maintains existing business and develops new accounts
• Maintains good business relationship with all producers
• Completes weekly entertainment and weekly activities plan
• Conducts sales campaign by direct sales call / visits/mailing for group and FIT business, meeting and banquets from all sources for bookings and leads
• Makes sure all booking orders (banquet/meetings) are correctly instructed for effective communication between sales and banquet operation
• Ensures all incoming correspondence and telephone enquiries are handled with efficiency and great care to build up a pleasant relationship
• Keeps clients advised of latest information regarding hotel’s development
• Keeps well informed about the operations especially in essential departments (Front Office, Housekeeping, F&B and Banqueting etc.)
• Closely observes matters pertaining to competition (sites, prices, services offered on a regular basis - quarterly or more often if need be)
• Promotes the hotel as often as possible through entertaining, conducting, site inspections, and presentations etc. of the hotel
• Promotes a positive image of the hotel in all forms of contact at all times
• Develops & fosters close and positive rapport with the public, guests, clients and members of the trade
• Familiarizes with the operation and application of the hotel's computer / data processing system.
• Ensures the implementation and utilization of in-house software especially the “sales and catering”, uses it efficiently and maintains its application
• Proposes Business Plan yearly for own department and follow through accordingly
• Writes performance reviews and solve internal issues. Discusses and lays out project specifications. Makes detailed plans to accomplish goals
• Makes sure hotel is the ahead of the market with changing inventory, target competition accounts as well as new ventures / projects in the city. Focuses on out performing competition
• Is responsible to achieve greater understanding of yield management, booking pace, and report maintenance from an education and application point of view

Strategic planning and implementation

• Understands, embraces, practices and preaches brand pillars & touch points
• Ensures Peoples Profiles are established for all associates across the organization and the team members understand their responsibilities, empowerment and accountability
• Maintains a fun loving, team spirit oriented atmosphere whilst ensuring all procedures and policies are adhered to
• Together with General Manager leads the Business plan process and ensure its education and understanding at all levels of the Organization

Operations Management

• Determines the business and operational objectives of the areas of responsibility in consultation with the General Manager
• Establishes good communication and relationship with the local community
• Practices visible management, maintains high level of guest contact, attention to details in all operating matters
• Ensures effective communication between all departments
• As a leader, ensure guest feedback translates into service and product improvements
• Is available to respond to guest enquiries or concerns about service and performance
• Continually tours and inspects areas under responsibility with attention to detail, ensuring quality of product and operations
• Conducts recorded inspection trips of Connectors dining room, locker rooms with Engineering and Housekeeping for continuous improvement
• Attends the following meetings:
• Daily Operations Briefing:
• Daily Sales Briefing
• Weekly Revenue Meeting
• Monthly Steering Committee meeting
• Monthly Profit and Loss meeting
• Monthly Credit Meeting
• Monthly Month Review
• Monthly Owner meeting.
• Meetings on Corporate initiatives, brand direction, brand pillars.
• Meetings initiates by other departments etc

Financial

• Ensures that the department discharges its role within the approved manpower budget
• Reviews the following as is appropriate:
• Daily Revenue report
• Daily Pick Up report
• With General Manager leads the preparation of the annual Budget and ensures adherence after approval
• Has understanding of Profit & Loss statement and is responsible of managing and controlling the expenses of Sales & Marketing Department at all times
• Manning is in accordance to business levels and as proposed and approved in Manning Budget
•  
• Customers
• Achieves a high level of service quality this meets the expectations of the department’s internal customers

Profile

Knowledge and Experience

• Diploma or recognized professional qualification in Hotel Management, Business Administration Management
• Minimum 3 years of working experience in the Assistant Director of Sales role of a reputable 4 or 5 star Hotel
• Technically competent in sales and/or marketing and/or revenue, excellent business acumen, analytical and leadership skills
• High level of integrity and dependability with a strong sense of urgency and results oriented

Competencies

• Fluent in English and Bahasa Malaysia (written & spoken)
• Well verse in Microsoft Word, Excel, Powerpoint, Outlook, Opera, Sales & Catering, Revenue and Reservation systems
• Presentation skills
• Have the ability to prioritize workload assignments
• Team work
• A well-organized & initiative person
• Able to work independently
• Firm and fair when making decisions or new implementations
• Pleasant and mature personality
• Diversified, innovation, creative planning & strategies
• Strong in problem-solving and resolve conflicts
• Analytical and prompt in action
• Excellent communication skills and able to interact with all levels of employees
• High sense of integrity
• Able to deal with workplace stress

Mercure Kuala Lumpur Glenmarie

Mercure Kuala Lumpur Glenmarie is a part of the new intergrated Utropolis Glenmarie development. It is well connected with highways and other transportation links such as the KTM komuter system and an upcoming LRT line. It is 40mins by car from Kuala Lumpur International Airport and 15mins from Sultan Abdul Aziz Shah Airport Subang. It is within 5mins by car to the industrial park and 10mins from shopping and entertainment outlets.

The hotel is conveniently located at the heart of Glenmarie Shah Alam, within minutes from the top companies within the area. It is only minutes away by car to Sunway Lagoon and Sunway Pyramid shopping complex

Job Description

Primary Responsibilities

• To work closely and follow up with the relevant department on guest needs and ensure excellent service is provided to guest
• To ensure that the set forth sales target is met
• System proficiency – to have full knowledge of Opera and Delphi
• Relationship with co workers – to maintain harmonious relations with co-employees
• Discreetness – to be able to keep confidential matters.
• Creativity – to find creative ways and means to improve present practices, procedures or methods
• Administrative skills – to be able to maintain files properly
• Sales calls – to accomplish minimum 6 sales calls daily
• Weekly report – plan and submit report for incoming week latest by every Saturday
• Business entertainment – able to identify potential accounts, have business entertainment and to be justified with productivity
• Sales blitz – able to identify potential market / areas and conduct sales blitz
• Selling skills – able to gather company profile, identify clients’ needs and wants and convert into buying accounts
• Submission of reports – to submit specific reports on time
• Communication skills – maintain good communication skills with internal and external customers
• Business communications – to conform with standard business writing and professional verbal communications
• Account management – to manage the account well. Have in-depth knowledge of the accounts and input all relevant information into Delphi
• Area management – to have in-depth knowledge of the market trends and current events of the area of responsibility
• Feedback – to seek the opinion of the clients and disseminate information to department concerned
• Handling guest’s complaints – to be able to handle guest’s complaint properly
• Site inspection – to be able to conduct a site inspection properly

Profile

Knowledge and Experience

• Diploma or recognized professional qualification in Hotel Management, Business Administration Management
• 3 to 4 years of working experience in Sales team of a reputable 4 or 5 star Hotel property, preferable in capacity of Senior Sales Executive/Assistant Sales Manager
• Experience in sales for Corporate/Government/Catering/MICE segmentation
• Possess established business network and accounts in Corporate/Government/Catering/MICE segmentation
• Technically competent in sales and/or marketing, excellent business acumen, analytical and leadership skills
• High level of integrity and dependability with a strong sense of urgency and results oriented

Competencies

• Fluent in English and Bahasa Malaysia (written & spoken)
• Well verse in Microsoft Word, Excel, Powerpoint, Outlook, Opera, Sales & Catering systems
• Presentation skills
• Have the ability to prioritize workload assignments
• Team work
• A well-organized & initiative person
• Able to work independently
• Pleasant and mature personality
• Diversified, innovation, creative planning & strategies
• Strong in problem-solving and resolve conflicts
• Analytical and prompt in action
• Excellent communication skills
• High sense of integrity
• Able to deal with workplace stress

TikTok

Job Description

Hotel Equatorial Management

EQ, being a legacy homegrown and managed brand for close to 50 years, we are proud to be part of and supportive of the local community. In that time, we have been continuously reaching out to Malaysians, seeking the right talent who share our values and passion for excellent service.

You’ll find that working with us is fun and vivid with the company aims to create a work environment filled with joy and energy with employee engagement activities held from time to time. We also encourage creativity and innovation among the employees.

Ample opportunities will be given to learn and grow instead of just performing a job. We work toward to inspire career growth for every employee with a mix of external and internal training and development including coaching and mentoring program.

If you think your profile meets our requirements and you have a strong interest in us, join us at EQ Kuala Lumpur and together strive to remain as the most reputed hospitality company in the region.

Amazing Perks Waiting for You!

•Medical & Hospitalisation Insurance

•Excellent Training and Career Development Opportunities

•Employee Room Rate Programme and F&B Discounts

•Meal Provided

•EPF & SOCSO

•Uniforms Provided & Laundry Service

Job Description

Description

• Take the lead on projects such as public relations, advertising activities, etc. when assigned.
• Supervise social media platforms for hotels and at Corporate Office.
• Manage creation, production, and dissemination of printed publications (such as calendars, collateral, diaries, and festive cards).
• Assisting in developing and implementing advertising plans to increase awareness of the hotels
• Assisting in building and maintaining a mutually beneficial relationship with the Media through constant interaction which includes issuing of press releases
• Traffic control for all production work.
• Maintenance of Stock Library and Corporate PR homepage.
• Assist with proofreading and creative approvals.
• Source and manage vendors for quotations and production schedules.
• Sources and develops sponsorship opportunities.
• Perform regular departmental administrative duties including the processing of purchase requisitions/orders.
• Compile monthly reports from hotels.
• Liaise with all hotels for necessary information required by the department.
• This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

With over 50 years of experience in the hospitality industry, the Company has established itself as a leading operator of hotels in Asia. As a hotel group, we are positioned as a Superior First Class chain of hotels. The Company was formed by the Lim Kah Ngam group of companies in 1969. Operations began in Malaysia in 1973 when Hotel Equatorial Kuala Lumpur opened. This formed the basis of the development of the Company’s own brand of affordable business-class accommodations. Currently, our brand name hotels are located in Malaysia (Hotel Equatorial Penang and EQ Kuala Lumpur) and Vietnam (Hotel Equatorial Ho Chi Minh City).

You’ll find that working with us is fun and vivid with the company aims to create a work environment filled with joy and energy with employee engagement activities held from time to time. Being one of the oldest hotels in Kuala Lumpur, we also encourage creativity and innovation among the employees. Ample opportunities will be given to learn and grow instead of just performing a job. We work toward to inspire career growth for every employee with a mix of external and internal training and development including coaching and mentoring program.

If you think your profile meets our requirements and you have a strong interest in us, join us at Equatorial and together strive to remain as the most reputed hospitality company in the region.

Shapadu Corporation Sdn Bhd

Job Description

The Grand Campbell Hotel under Shapadu Group located at the heart of City Centre, Kuala Lumpur near Sogo, Pertama Complex, Dataran Merdeka and many tourist attractions. We are looking for qualified candidate to fulfill the vacant position with requirement below: -

Job Requirements:

• Malaysian only
• Possess at least five (5) years working background in hotel industry.
• Responsible for Corporate, Government, Travel Agent sales
• Ability to come out with powerful presentation with similar competitors on how to position our productions and services within hotel or mall industry
• Ability to explore new market opportunities by seeking new potential customers and actively participating in event, travel fair and etc.
• Establish and recommend to Management good sales and marketing strategy
• A strong and confidence leader, ability to brief the team clearly on sales objective, target and best approach to increase sales and revenues
• Participate in company and hotel functions
• Ability to travel
• Based in Dang Wangi

SENYUM DIGITAL PRINTING

Job Description

Description

Create and design various materials graphics for print & digital
Communicate with clients to understand requirements
Ensure projects are completed in timely manner with a quality product

At Senyum Digital Printing Sdn Bhd, customers have choice with a variety of paper selections, coatings and textures that allows your final product its individual character and style. Quality printing has always been, and will be Senyum's main priority. The outstanding products Senyum produces bear testimony to this commitment.
Product & Services

*Large Format Inkjet Printing
for materials :

- Banner (tarpaulin)
- Bunting (tarpaulin
- Backdrop (tarpaulin)
- Sticker / Transparent Sticker / One Way Vision Sticker
- Road Tax (In Car) Sticker
- Synthetic Paper (Poster)
- Backlit Film
- Lightbox sticker
- Polysilk / Kovec / Cotton Canvas

*White Colour Ink Printing

*UV Resistant Printing
for material :

- Sticker
- Tarpaulin
- Billboard / Signage (Outdoor)

*Engraving Services

*Events Support Services

*Display System

*Installation Works
Vision & Mission

Quality and Self-Improvement

We will continue to challenge ourselves every day to meet our quality standards and seek and obtain the latest technology along with talented people to achieve our customer's satisfaction. We will share our technology with our customers and teach them what we have learned.

Commitment to the Future

We will operate our business in an honorable, positive way so that our independence is preserved for future growth. We will continue to educate our employees and give back to our community.

Anantara Desaru Coast Resort & Villas

Job Description

Assistant Reservation Manager

• Desaru, 82200 Bandar Penawar, Johor, Malaysia
• Full-time
• Company Location: Anantara Desaru Coast Resort & Villas

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

As Assistant Reservations Manager you will drive the performance of the reservations team on property. You will ensure that all SOP's are being adhered to, responsible for training and coaching the team members and monitoring their performance. You will further be responsible for maintaining and improving reservation operations to ensure a high degree of accuracy in guest reservations, maximizing revenue opportunities and satisfaction of guests and team members. You will ensure the monitoring of daily arrivals for all guest requests to be carried out and communicated to. You will drive the communication to other relevant departments, all realistic expectations of guests are met, and reservations are honored. You will assist Revenue Management with inventory management, including maintenance of allotments, group blocks, and rate codes in all applicable systems. You will take personal responsibility for driving up-selling within the property and to ensure optimal use of all distribution channels, e.g. IBE, GDS, Tour Operators, Small Luxury Hotels, Regional and Corporate Sales Offices.

#LI-MH1

• College degree in hotel management

• Three years experience in hotel reservations and rooms division

• Familiar with the hotel operations available technology (PMS & RMS) and all distribution channels.

• Understand the dynamics of regional & local market, local competitors and events of the destination

Havana Bar & Grill Sdn. Bhd.

Havana Bar & Grill is an iconic and successful KL institution operating since 1997.

We are famous for our relaxed atmosphere, friendly staff, cool courtyard, DJs, salsa dance classes and great food.

Job Description

Job Title: Business Development Manager

Company Overview: Havana is a thriving and dynamic establishment known for its vibrant atmosphere, friendly staff and great food and drinks. We are seeking a skilled and enthusiastic Business Development Manager to join our team and drive our efforts in attracting new events and building strong relationships with potential customers. This is a fantastic opportunity for a motivated individual who is passionate about delivering outstanding customer experiences and contributing to the growth of our establishment.

Key Responsibilities:

• Identify, prospect, and target potential clients, including corporations, event planners, local organizations, and individuals, to generate new business opportunities and drive revenue growth.
• Develop and execute a comprehensive business development strategy to increase event bookings and expand the customer base.
• Build and maintain strong relationships with clients by providing exceptional customer service, understanding their needs, and tailoring offerings to meet their requirements.
• Actively network within the local community and industry to establish the bar and restaurant as a premier destination for events and gatherings.
• Collaborate with the marketing team to create compelling promotional materials and campaigns targeting event organizers and potential customers.
• Plan, coordinate, and oversee the execution of events, ensuring a seamless and memorable experience for clients and their guests.
• Manage event logistics, including staffing, set-up, decor, entertainment, and catering, to meet and exceed client expectations.
• Monitor and analyze market trends, competitor activities, and customer preferences to make informed recommendations for enhancing the bar and restaurant's event offerings.
• Prepare regular reports and presentations to showcase business development progress, event success, and revenue generated.
• Stay updated on industry trends, best practices, and innovative event concepts to continuously improve the venue's event services.

Qualifications:

• Proven track record in business development, sales, or event management, preferably within the hospitality or entertainment industry.
• Exceptional interpersonal and communication skills, with the ability to build rapport and establish strong relationships.
• Strong organizational and project management skills, capable of handling multiple events simultaneously.
• Outgoing personality with a passion for customer service and a commitment to delivering exceptional guest experiences.
• Creative thinker with a knack for identifying unique event opportunities and creating tailored solutions.
• Ability to work under pressure, adapt to changing situations, and maintain a positive attitude.
• Flexibility to work evenings, weekends, and holidays as required by event schedules.
• Knowledge of local market trends and a wide network of contacts within the events and hospitality industry is a plus.
• Knowledge of western customer’s service requirements.
• Extensive experience marketing to and communicating with expat customers and western tourists.

Compensation: Competitive salary commensurate with experience, performance-based incentives, and opportunities for professional growth within a dynamic and fast-paced environment.

If you are a proactive and results-driven individual with a passion for business development, event management, and delivering exceptional customer service, we invite you to join our team at Havana. Please submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for this position. We look forward to reviewing your application!

FOREST CREST

Job Description

Description

Assist with booking ,marketing and manning front office.

VISION: To bring Sarawak heritage and hospitality to the world.
MISSION: Empowering our people to provide superior hospitality that will leave guest wanting more.

Integrated Nautical Resort Sdn Bhd

Job Description

Developing and Maintaining Budgets

• Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.
• Maintains a positive cost management index for kitchen and restaurant operations.
• Utilizes budgets to understand financial objectives.
• 
  

Leading Food and Beverage Team

• Manages the Food and Beverage departments (not catering sales).
• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Oversees all culinary, restaurant, beverage and room service operations.
• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
• Provides excellent customer service to all employees.
• Responds quickly and proactively to employee's concerns.
• Provides a learning atmosphere with a focus on continuous improvement.
• Provides proactive coaching and counseling to team members.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Monitors and maintains the productivity level of employees.
• Develops specific goals and plans to prioritize, organize, and accomplish work.
• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
• Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.
• 
  

Ensuring Exceptional Customer Service

• Provides excellent customer service.
• Responds quickly and proactively to guest's concerns.
• Understands the brand's service culture.
• Drives alignment of all employees, team leaders and managers to the brand's service culture.
• Sets service expectations for all guests internally and externally.
• Takes ownership of a guest c

MINOR Hotels

Job Description

MINOR Hotels

Job Description

Sunway Resort Hotel & Spa

Job Description

Are you an analytical and strategic thinker with a passion for optimizing revenue streams in the hospitality industry? Do you thrive in a dynamic and fast-paced environment? Join our team and play a pivotal role in driving the financial success of our upscale establishment.

As a Revenue Manager, you will be responsible for maximizing revenue and profit through strategic planning and data-driven decision-making. You will oversee pricing strategies, inventory management, and distribution channels to ensure optimal yield for all room types and amenities. Your expertise will contribute directly to the financial growth of the hotel.

This position will be reporting to the Director of Revenue.

Key Responsibilities:

• Develop and implement effective pricing strategies that reflect market demand and competitive positioning.
• Monitor and analyze market trends, competitor activities, and guest preferences to identify opportunities for revenue optimization.
• Collaborate with the sales and marketing teams to create packages, promotions, and campaigns that drive occupancy during both peak and off-peak periods.
• Manage inventory and distribution across various online travel agencies (OTAs), direct booking channels, and etc.
• Utilize revenue management software and tools to generate forecasts, track performance, and generate insightful reports.
• Conduct regular revenue meetings with department heads to review performance, identify challenges, and devise action plans.
• Coordinate with the reservations team to ensure accurate and efficient booking processes.
• Continuously explore new revenue streams and innovative approaches to enhance overall profitability.

Requirements

• Proven experience in revenue management within the hospitality industry, preferably within upscale or luxury hotels.
• Proficiency in revenue management systems and tools.
• Strong analytical skills with the ability to interpret data, draw conclusions, and implement effective strategies.
• Excellent communication and interpersonal skills to collaborate with cross-functional teams.
• Detail-oriented mindset and a proactive approach to problem-solving.
• Familiarity with market trends, distribution channels, and competitive landscape.
• Demonstrated ability to adapt to changing market conditions and guest preferences.

Oasia Suites, Kuala Lumpur

Job Description

• Possess a Diploma/Degree in Hospitality/Tourism.
• Overall responsibility for total revenue and yield strategies, implementation and results including group and transient rooms, group food and beverage, meeting room rental, local catering, outlet, and other revenues.
• Strategies will include market mix, pricing, status, direct sales, marketing, and acquisition status and results.
• Maximize profitability for the hotel and outstanding quality service for the customers. 
• Accountable to market performance and potential performance as well as budget, forecast, and target goals.
• Participate in total hotel management as a member of the hotel Executive Committee.
• Develop Annual Sales and Marketing Plan in accordance to budget approved by Management.
• Direct and manage all group, transient, and catering/banquet sales activities to maximize revenue for the hotel.
• Monitor sales coverage through precise planning in sales territory of respective sales persons.
• Prepare, implement and compile data for the strategic sales plan, bi-monthly and monthly achievement reports/plans, annual goals, sales and marketing budget, forecasts and other reports as directed/required with necessary strategies to be taken.
• Develop Marketing Programs for Corporate segments.
• Full understanding of SOP (Standard Operating Procedures) of the cluster of hotels.
• Rate administration (all segments) in accordance to approved rate structures.
• Supervise the corporate segment’s performance via on-the-job sales training, joint calls, entertainment, sales blitz exercises and participation in direct sales activities.
• Service own portfolio of foreign accounts in line with division of overseas markets.
• Organize activities in promoting client loyalty.
• Conduct regular briefings with commercial sales team to update on sales calls, clients’ feedback and review problem areas.
• Set and negotiate contracted rates for wholesalers, tour operators, travel agencies and airlines through review of competitive data, demand analysis and mix management.
• Chair twice- monthly sales and marketing meeting for the hotels.
• Attend the meetings requested by management office/respective departments.
• Responsible for day-to-day running of Sales & Marketing Department, authorizing on purchases related directly to operation of Sales and Marketing Department.
• Participate in sales trips, trade fairs and convention events.
• Revise and complete sales team performance evaluations.
• Develop new opportunities, review of accounts and promotional programs etc.
• Review and approve rates, upgrades and complimentary request from sales managers.
• Undertakes any other duties as may be assigned by his/her superiors diligently and professionally.
• Manage/direct all advertising, public relations and promotional activities.
• Undertake any other duties as may be assigned by his/her superiors diligently and professionally.

Foresight Industries

Job Description

Description

1. Responsible to promote and sell the product (medical disposable products) to your designated area and premises

2. To serve and maintain good relationship with clients in most efficient, effective and economic manner

3. To formulate sales and marketing strategies including planning an implement any sales campaign and proposal

4. To identify new sales opportunities

5. To immediately response to customer's complaint

To be a leader in and disposable products, committed to continually improve the effectiveness of quality management system (QMS) and maintain the effectiveness of our products to meet customer’s expectation and meeting Statutory and regulatory requirement. FISB is a medical device company that develops, markets and sells diagnostic and surgical medical products devices.

Our growing focus and influence in the dialysis market in Malaysia is spearheaded by a separate team of proactive talents assembled at Foresight Dialysis Sdn Bhd and Foresight Pharma Sdn Bhd. Armed with a comprehensive knowledge and understanding of the industry, our team is dedicated to not only supply dialysis treatment-related consumables and pharmaceutical products to private dialysis centres all over the country but also to complete our product portfolio in order to become Malaysia’s one-stop-centre for haemodialysis care.

Our achievement :
2016 - Jaguh Nasional Program Pembangunan Vendor (MITI)
2019 - Jaguh Nasional Program Pembangunan Vendor (MED)

HOE HUP PROCESSING SDN BHD

Job Description

Description

This position is responsible for creating sales plans to meeting strategic organization goals and providing strategic solutions for sales efforts including campaigns, tradeshows, and client acquisition.

It is located in Malacca, a Malaysia’s famous tourist destination. Our company
mainly produces, processes and packs food products such as SQUID, COOKIES,
PUFFED FOOD and DRIED FRUIT . We use fresh ingredients as the raw materials for
these food products. Thus far, we have successfully launched SALTED EGG FISH SKIN,
POTATO CHIPS and POTATO STICKS which has a crispy and delicious taste.
It has a strong salty egg flavor that is well liked by many people. Our company’s
other products are also loved by the general public. We always strive hard to
improve products via research and development, we work toward developing
new products that meet the different needs of our customers. Meanwhile,
whole procedure of production with strict quality control standards and was
recognized by JABATAN KEMAJUAN ISLAM MALAYSIA (JAKIM) with HALAL
and honor “MESTI” Certification.

Hemisphere Corporation Sdn Bhd

HEMISPHERE CORPORATION SDN BHD (formerly known as Sara Hospitality Sdn Bhd) is a wholly owned subsidiary of Sarawak Economic Development Corporation (SEDC), entrusted with the management and development of hotels and resorts.

Job Description

Requirements:

• Degree in Business Administration, Finance & Accounting, Economics, Hotel & Restaurant Management or related major with minimum 1 year experience in hotel management, sales and marketing or any related professional area.
• A minimum of 2 years’ working experience as Revenue Analyst of Revenue Executive or Revenue Assistant Manager at an International Hotel chain.
• Aptitude for deriving information from data and using information to determine tactics and strategies.
• Possess positive attitude, detail-oriented, high work commitment, strong analytical capabilities and able to lead and coach team members.
• High level of professionalism and integrity with excellent interpersonal, communication and organisational skills.
• Ability to work independently under pressure, willing to take on new challenges and maintain a high degree of confidentiality.

Key Responsibilities:

• Analysing and reporting revenue management data by compiling information, analyse and monitor actual sales against projected sales.
• Analyses information and evaluates results to choose the best solution and solve problems.
• Using computers and computer system (including hardware and software) to program, set up functions, enter data or process information.
• Generates and provides accurate and timely results in the form of reports, presentations, etc.
• Maintains accurate reservation system information (especially Opera).
• Analyses period end and other available system data to identify trends, future need periods and obstacles to achieving targets.
• Executing Revenue Management Projects and Strategies by updating market knowledge and align strategies and approaches.
• Ensures sales strategies and rate restrictions are communicated, implemented and modified based on market conditions fluctuations.
• Reviews distribution channels for hotel positioning, information accuracy and competitor positioning. 

KB COLOUR IMAGE

Job Description

Description

• Interact with sales team personnel and customer on a daily basis.
• Efficiently respond to customer queries and needs.
• Collect, download and prepare Job Orders with complete information and product description.
• To collaborate and communicate closely with DTP, Printing, and Finishing on daily workflow.
• To coordinate job flow with production to ensure quality and delivery deadline.
• Product quality check and adherence to customer specifications, take corrective actions as needed.
• Delivery or installation work arrangement with necessary documents and info.

KB Colour Image Sdn Bhd's core business is providing digital inkjet printing products to our customers. The company has 20 years of history and experience since 2001. Our business continues growing and expanding so we need recruit more staffs to join us. KB Colour Image has been committed to quality above complexity and difficulty.

The company has since remained at the forefront in indoor and outdoor advertising, committed to providing quality and leading innovative solutions beyond large-format inkjet printing. It is also at the cutting-edge of sustainability with green-printing solutions using environmental-friendly ink and reusable, recyclable, and bio-degradable printing materials. All under one roof.

The company's vision and mission are to supply quality products and assurance to customer requirements and continue to improve on our business strategy and product in order to achieve our goal and vision.

Hyatt Hotels

Job Description